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HomeMy Public PortalAbout808.41 - Human Resources - Personnel Management - Employee Recognition ProgramHuman Resources Department Section 808.41 Policies and Procedures Manual Page 1 808.41: Employee Recognition Program Objective: To serve as a foundation of the employee recognition program through which the City can motivate, recognize, communicate with and retain good employees. Authority: This procedure amended by City Council January 8, 2024, Item A-01. Direction: Human Resources Director, as an appointed official, serves at the pleasure of the Mayor, and receives direction through the Chief Administrative Officer (CAO) or designee. Functions: The following policy and procedure will apply to the selection and recognition of employees for the City of Orlando Employee Recognition Program. 1. Definitions a. McNamara Employee of the Year Selection Committee – A committee responsible for reviewing all submitted departmental nominations and selecting up to four (4) recipients of the annual award. One employee from each City Department will be Human Resources Department Section 808.41 Policies and Procedures Manual Page 2 nominated by the Department Director to serve on the Selection Committee. Once selected, the representative will serve until such time as they are replaced by their Department Director, are not able to participate, transfer to another Department, or their employment is terminated. 2. Policy a. McNamara Employee of the Year Award i. Eligibility 1. All full-time employees assigned to permanent and contract City positions who have one (1) year of total service are eligible, except elected and appointed officials. 2. An employee is not eligible for nomination if they have received disciplinary action during the year or if they have received the award in the previous five (5) years. ii. Selection Criteria Employees may be nominated by meeting any four (4) of the five (5) following criteria: 1. Teamwork 2. Going Above and Beyond Expectation 3. Creativity, Innovation, and/or Initiative 4. Leadership 5. Customer Focus Human Resources Department Section 808.41 Policies and Procedures Manual Page 3 iii. Nomination Procedures 1. Nominations for the McNamara Employee of the Year Award may be made by an individual having knowledge of the employee’s performance, including any supervisor, co-worker, or subordinate. 2. Nominations shall be submitted by completing the McNamara Employee of the Year Award Nomination Form. Additional supporting documentation such as correspondence relating to the employee’s performance submitted by other City employees, elected officials or the general public is encouraged. All completed nominations must be signed by the person submitting the nomination, supervisor, Division Manager or Office Head, and Department Director. 3. Completed nominations for the McNamara Employee of the Year Award must be sent to Human Resources, along with a copy of each nominee’s current job description by the established due date. iv. Selection Procedure 1. The McNamara Employee of the Year Selection Committee will meet annually to review each nomination and select up to four (4) award winners. Human Resources will provide Committee members with complete packets of material pertaining to each nomination. Committee members are responsible for reviewing nominations prior to attending the selection meeting that will be called by the Chair. Human Resources Department Section 808.41 Policies and Procedures Manual Page 4 2. The Committee will meet and discuss each nomination based upon the criteria established in this Section and the Committee’s rating system. v. Award Recognition and Presentation Human Resources will coordinate with the appropriate Departments to ensure that, at a minimum, the following recognition is afforded each award recipient: 1. A congratulatory/notification letter from the Mayor, 2. A choice of a $750 check (less appropriate taxes) or a Savings Bond of equivalent value, 3. A framed McNamara Employee of the Year Award Certificate, 4. An article and photograph to appear on the intranet or in some other City publication(s), 5. The presentation of the award at a meeting of the City Council, and 6. A jacket embroidered with the M.E.R.I.T.S. logo and the words “Employee of the Year”. b. Mayor’s Leadership Award i. Eligibility. Employees in management positions or who have demonstrated impressive examples of leadership including appointed officials are eligible. ii. Selection Criteria Human Resources Department Section 808.41 Policies and Procedures Manual Page 5 1. Creativity or excellence in management resulting in positive organizational change 2. Motivation and development of staff (including training and education), resulting in increased job satisfaction and/or productivity 3. Effective communication with staff, other departments, and/or public 4. Innovative programming resulting in organizational or policy change 5. Utilizing goal setting and recognition of goal achievement to reward employee performance 6. Streamlined processes resulting in improved efficiency and effectiveness of staff and/or enhanced customer service 7. Demonstrated fairness to and respect for employees iii. Nomination Procedures 1. Nominations may be submitted by a Director, Office Head, CAO, DCAO, CFO, DCFO, COS, City Attorney, Deputy City Attorney, Chief Venues Officer, or Deputy Chief Venues Officer. iv. Approval 1. The Mayor’s Leadership Award Sub-Committee reviews nominations and makes recommendations to the Mayor. Human Resources Department Section 808.41 Policies and Procedures Manual Page 6 2. The Mayor has final approval of winners. 3. One (1) or two (2) winners are selected annually. v. Administration. Human Resources is responsible for maintaining a $200 budget for awards. vi. Award Recognition and Presentation 1. Recognition and Presentation at City Council 2. Presentation of Award Plaque 3. Lunch with Mayor 4. Article and photograph on the intranet. Forms: None. Committee Responsibilities: None. Reference: Procedure approved by Council December 12, 1983, Item 32, A-15; amended August 27, 1984, Item 21, A-9; amended August 26, 1985, Item 9, A-13; amended June 2, 1986, Item 8, A-29; amended July 18, 1988 Item 14, A-1; amended August 3, 1992, Item 2CC; amended June 21, 1993, Item 2-P; amended February 27, 1995, Item RR; amended November 15, Human Resources Department Section 808.41 Policies and Procedures Manual Page 7 1999, Item 3-D; amended September 15, 2003; re-formatted April 2004; amended July 25, 2005, Item A11; amended August 16, 2010, Item A-2; amended January 8, 2024, Item A-01. Date: This procedure effective January 8, 2024.