HomeMy Public PortalAbout808.41 - Human Resources - Personnel Management - Employee Recognition ProgramHuman Resources Department Section 808.41
Policies and Procedures Manual Page 1
808.41: Employee Recognition Program
Objective:
To serve as a foundation of the employee recognition program through
which the City can motivate, recognize, communicate with and retain good
employees.
Authority:
This procedure amended by City Council January 8, 2024, Item A-01.
Direction:
Human Resources Director, as an appointed official, serves at the pleasure
of the Mayor, and receives direction through the Chief Administrative
Officer (CAO) or designee.
Functions:
The following policy and procedure will apply to the selection and
recognition of employees for the City of Orlando Employee Recognition
Program.
1. Definitions
a. McNamara Employee of the Year Selection Committee – A
committee responsible for reviewing all submitted departmental
nominations and selecting up to four (4) recipients of the annual
award. One employee from each City Department will be
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Policies and Procedures Manual Page 2
nominated by the Department Director to serve on the Selection
Committee. Once selected, the representative will serve until
such time as they are replaced by their Department Director,
are not able to participate, transfer to another Department, or
their employment is terminated.
2. Policy
a. McNamara Employee of the Year Award
i. Eligibility
1. All full-time employees assigned to permanent and
contract City positions who have one (1) year of
total service are eligible, except elected and
appointed officials.
2. An employee is not eligible for nomination if they
have received disciplinary action during the year or
if they have received the award in the previous five
(5) years.
ii. Selection Criteria
Employees may be nominated by meeting any four (4) of
the five (5) following criteria:
1. Teamwork
2. Going Above and Beyond Expectation
3. Creativity, Innovation, and/or Initiative
4. Leadership
5. Customer Focus
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iii. Nomination Procedures
1. Nominations for the McNamara Employee of the
Year Award may be made by an individual having
knowledge of the employee’s performance,
including any supervisor, co-worker, or subordinate.
2. Nominations shall be submitted by completing the
McNamara Employee of the Year Award
Nomination Form. Additional supporting
documentation such as correspondence relating to
the employee’s performance submitted by other City
employees, elected officials or the general public is
encouraged. All completed nominations must be
signed by the person submitting the nomination,
supervisor, Division Manager or Office Head, and
Department Director.
3. Completed nominations for the McNamara
Employee of the Year Award must be sent to
Human Resources, along with a copy of each
nominee’s current job description by the established
due date.
iv. Selection Procedure
1. The McNamara Employee of the Year Selection
Committee will meet annually to review each
nomination and select up to four (4) award winners.
Human Resources will provide Committee members
with complete packets of material pertaining to each
nomination. Committee members are responsible
for reviewing nominations prior to attending the
selection meeting that will be called by the Chair.
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2. The Committee will meet and discuss each
nomination based upon the criteria established in
this Section and the Committee’s rating system.
v. Award Recognition and Presentation
Human Resources will coordinate with the appropriate
Departments to ensure that, at a minimum, the following
recognition is afforded each award recipient:
1. A congratulatory/notification letter from the Mayor,
2. A choice of a $750 check (less appropriate taxes) or
a Savings Bond of equivalent value,
3. A framed McNamara Employee of the Year Award
Certificate,
4. An article and photograph to appear on the intranet
or in some other City publication(s),
5. The presentation of the award at a meeting of the
City Council, and
6. A jacket embroidered with the M.E.R.I.T.S. logo and
the words “Employee of the Year”.
b. Mayor’s Leadership Award
i. Eligibility. Employees in management positions or who
have demonstrated impressive examples of leadership
including appointed officials are eligible.
ii. Selection Criteria
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1. Creativity or excellence in management resulting in
positive organizational change
2. Motivation and development of staff (including
training and education), resulting in increased job
satisfaction and/or productivity
3. Effective communication with staff, other
departments, and/or public
4. Innovative programming resulting in organizational
or policy change
5. Utilizing goal setting and recognition of goal
achievement to reward employee performance
6. Streamlined processes resulting in improved
efficiency and effectiveness of staff and/or
enhanced customer service
7. Demonstrated fairness to and respect for
employees
iii. Nomination Procedures
1. Nominations may be submitted by a Director, Office
Head, CAO, DCAO, CFO, DCFO, COS, City
Attorney, Deputy City Attorney, Chief Venues
Officer, or Deputy Chief Venues Officer.
iv. Approval
1. The Mayor’s Leadership Award Sub-Committee
reviews nominations and makes recommendations
to the Mayor.
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2. The Mayor has final approval of winners.
3. One (1) or two (2) winners are selected annually.
v. Administration. Human Resources is responsible for
maintaining a $200 budget for awards.
vi. Award Recognition and Presentation
1. Recognition and Presentation at City Council
2. Presentation of Award Plaque
3. Lunch with Mayor
4. Article and photograph on the intranet.
Forms:
None.
Committee Responsibilities:
None.
Reference:
Procedure approved by Council December 12, 1983, Item 32, A-15;
amended August 27, 1984, Item 21, A-9; amended August 26, 1985, Item
9, A-13; amended June 2, 1986, Item 8, A-29; amended July 18, 1988 Item
14, A-1; amended August 3, 1992, Item 2CC; amended June 21, 1993,
Item 2-P; amended February 27, 1995, Item RR; amended November 15,
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1999, Item 3-D; amended September 15, 2003; re-formatted April 2004;
amended July 25, 2005, Item A11; amended August 16, 2010, Item A-2;
amended January 8, 2024, Item A-01.
Date:
This procedure effective January 8, 2024.