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Home My Public Portal AboutA1989-04-17 COMMUNITY ACCESS . - P� /�` ti --�s,� � L��l�lu�Ul�' �� 1�� ?� , � � CITY OF LYNWGdG , 11330 Bullis t�aad Lr'; r�ood, California 90;'E2 , April 17, 1989 City Hall Council Chambers 5:30 p.m. AGENDA I. ADMINISTRATIVE ITEMS A. CALL TO ORDER B. PLEDGE OF ALLEGIANCE C. ROLL CALL • II. SCHEDULED MATTERS 1. DISCUSSION OF "C:ITY BEAT" PROGRAM 2. ORGANIZATION OF LYNWOOD PRODUCTION GROUP III. PUBLIC ORALS IV. ADJOURNMENT ` � I � � COMMUNITY ACCESS ADVISORY' BOARD Minutes for the Meeting c�f March 20, 1989 The regular meeting of tkie Community Access Advisory Board of the City of Lynwood, California was held on March 20, 1989 in the Council Chambers of the City Hall. (The agenda was duly posted as prescribed by the Bro�vn Act). Chairperson Mary Wright called the meeting to order at 5:31 p.m. � Members in attendance were Mary Wright, Bill Cunningham and ' Ann Fields. Excused was Rev. C. C. Coleman. Absent was Randy � Williams. 5taff present were Gerald W. Forde and Carol de Jesus. SCHEDULED MATTERS 1. INTRODUCTION OF AMERICAN CABLESYSTEMS N EW GENERAL MANAGER Mr. Forde introduced Mr. Tom Gerner as the n the former manager for American. Cablesystems. Mr. Crowley, manager, moved back east. Mr. Gerner informe�d the board of technical improvements completed by Ameri.can and technical activities still in process. He believed that the activation of the Bellflower to Lynwood superti'unk will eliminate many of the problems. Attached is a report: he presented to the board. Chairperson Wriqht asked for the status of the Community Access Programming ��nd the proposed new project similar to the Bellflower "City Beat" program. John Clodfelter of American Cablesystems described the Bellflower monthly program which dea:Ls with city issues and local interest information. Mr. Clodfelter sugg�°sted that staff or the board put together a script on whatever city matters they wish to feature in the program and American Cablesystems will take care of the rest. The board decided to select a committee of two to get together with Mr. Forde to work out details for the "City Beat" program. Mr. Forde also asked input from the board members to come up with ideas and topics for a thirty minute show. Mary Wright and C.C. Coleman were nominated for the committee. Ann Fields volunteered to serve on the committee in the event Rev. Coleman can not. r 6 � � z. CONSIDERATION OF CF{ANGING COMMUNITY ACCESS ADVISORY BOARD MEETING DATE Mr. Forde explaineci to the board that the regular meeting falls just before a(:ouncil meeting which is a very busy time for staff. He proposed that the meeting be changed from the third Monday of the month to the second or fourth Monday. The board members p:resent have no objections and agreed to meet tentively on the second Monday next meeting if there is not any conflict wit:h other city meeting. ; Meeting adjourned at 7 P.M. ` � � �� , CO�UNITY" ACCliSS ADVISORY COMMISSION REPORT MARCH 1, 1989 � Siace acquiring the Lynwood cablz franchi.se from Rogers Cablesystems in November 1987 Lhe system has undergone�°r�iany major technical changes in i a relatively short amount of time, which has improved the picture qualit}� � to our customers. In addi.tion, we have hired personnel in our office to � handle customer repair requests more effi.cieirtl.y. �. While we realize that tlier�e are still problems in terms of picture quali.t;�, we are currently, and will_ continue to address those issues throughout 19zi9. Li.sted below are some of our accomplishments to date in Lynwood as well as our current technical impr.ovement activities. Technical Improvements: l. In May of 1988, the dual wire cable system was replaced by a singl.e wire cahle system. This resulted in less equipment in the field whic.h results in fewer possibilities problems � cccurring. 2. In Junc of 1988, the older, unreliab].e converter boxe:; were exchanged for newer state—of—ttie—art Zenith converters thu�s reducing the incidence of customer inconvenience from the hi;her failure rate of the older boxes. 3. In Decembzr of 1988, our syste�r� power supplies were redesigned and six more were added to spread out the load more evenly throughout the system. As a result,�system power outages are now virtually non—existeirt. 4. One additional service technician was added and assigned to Lynwood to increase our service call completion percentage within the same day or 24 hour time period. . Continuing Technical Activities: 1.. By Mar.ch 31st, our "supertrunk" line will be activated. Tliis will elimi.nate one third of the amplifiers in the cascade thereby a].lowing for less equipment faiiure and greater care in balancing and mai.ntainin� our system. - 2. Trunk ampl.ifier. �modifications are beirg perEormed. which would -. al.l_ow our technicians to monitor si.gnal levels and Ualance the system without flashiug pictures. 3. Our powney off.ice is in the process of settin� up filter screening around the satellite receiving dislres to help pr.event terrestr.ial � inte�Serence from disrupting the pictur.e qUality on a numUer of channe].s. AMERI�N GfiBLESYSTEMS OF CALIFORNIA, INC. 15624 LAKEWOOD BIVD., BELLFLOWER, CA 90]O6 (213) 925J473 � . � �. y , � ` .� y �F � CONiMiJNITY ACCESS ADVISORY CO�ISSION REPORT MARCH 1, 1989 PAGE 2 Continuing Technical Acticities: � � � 4. Apartment unit wising errors left over from the previous cable � company are bein.�; corrected as our service technicians identiiy � these prob]_eu�s ir� the field: 5. Individual customer. homes are being provided �ai.th new cabling from the telephorie pole to the house on an as needed basis. 6. In Ju1y of 1989, our regional audit team wi11 Uegin a full tap audit of evex�y�residence in Lync000d. They will identify and correct all unauthorized connections many of which cause picture quality problems for other homes in the i.mmediate vicinit:y. 7. Oiir regiona]. team will also be monitoring the area for signal 7.eakage. Problems will be identi.fied and corrected as soon as they are found ttius improvin.g the overall picture qual.ity in the ar.ea. In evidence of our continuing technical improvements over the last eight months, listed below are statistics reflectir.g the total number of service _ calls from our Lynwood customer base from July 19II8 to I�ebruary 1989. TOTAL SERVICE � OF TOTAL MONTH _ CALLS LYNWO011 CUSTOMERS JULY 1988 216 7.7� AUG 1988 ].94 6.9� SEPT 1.988 177 6.37 OCT 1985 185 6.67 NOV 1983 152 5.4� DPC 1988 208 7.40 JAN 1989 149 5.3� FEB 1989 140 5.0� AMER�N �9BLFSYSTEMS 15624 Lakewood Blvd. � Bellflower, CA 90706 �(213) 925-7473 � _ ^ �S� � -. j"'� ��`'.`"�' "� /'�+ �� , � COMMUNITY ACCESS ADVISORY COMMISSION REPORT MARCH 1, 1989 PAGE 3 In addition to the service ca11 statistics, the following information ' details our plant rel.iabi]_ity over the same time period. The index shows ; the total ercenta e of ti.me the s stem is o eratin P g Y p g properly throughout ' the month. � , MONTH F'.ELIABILITY INDEX , I i 7ULY 1988 99.99137� j AtiG 1988 99.99885� � SEPT 1988 99.98815� i OCT 1958 99.998629 � NOV 1988 99.9825C7 DEC 1988 99.99450� � JAN 1989 99.99274� FEB 1989 99.99693� i I i f � ; ; �, �, � �� .r . � ��I�' C�� I�O� �Q�Y�� o�� I ItEC�I�� I CITY OF LYNWOOD CITY CLERKS OFFlCE April 1� 1989 141989_ City Hall Council Chambers A � APR p� 5:30 p.m. 7i8i9�10�11�12�1�2�3�4�5�6 AGENDA �� g�� , �� .1�,E'�"� :.�.� � � I. ADMINISTRATIVE ITEM:i A. CALL TO ORDER B. PLEDGE OF ALLEG:LANCE C. ROLL CALL D. MINUTES - March 20, 1989 II. SCHEDULED MATTERS 1. DISCUSSION OF "CITY BEAT" PROGRAM 2. ORGANIZATION OF LYNWOOD PRODUCTION GROUP III. PUBLIC ORALS IV. ADJOURNMENT , � � , ' COMMUNITY ACCESS ADVISORY BOARD «, Minutes for the Meeting of � March 20, 1989 The regular meeting of the Community Access Advisory Board of the City of Lynwood, California was held on March 20, 1989 in the Council Chambers of the City Hall. (The agenda was duly posted as prescribed by the Brown Act). Chairperson Mary Wright called the meeting to order at 5:31 p.m. Members in attendance were Mary Wright, Bill Cunningham and Ann Fields. Excused wa.s Rev. C. C. Coleman. Absent was Randy Williams. Staff present. were Gerald W. Forde and Carol de Jesus. SCHEDULED MATTERS 1. INTRODUCTION OF AMEF:ICAN CABLESYSTEMS NEW GENERAL MANAGER Mr. Forde introduc:ed Mr. Tom Gerner as the new general manager for American Cablesystems. Mr. Crowley, the former manager, moved back east. Mr. Gerner informe�d the board of technical improvements completed by Amer:tcan and technical activities still in process. He believed that the activation of the Bellflower to Lynwood supertrunk will eliminate many of the problems. Attached is a report he presented to the board. Chairperson Wright asked for the status of the Community Access Programming +ind the proposed new project similar to the Bellflower "City Beat" program. John Clodfelter of American Cablesystems described the Bellflower monthly program which deals with city issues and local interest information. Mr. Clodfelter sugg��sted that staff or the board put together a script on whatever city matters they wish to feature in the program and American Cablesystems will take care of the rest. The board decided to select a committee of two to get together with Mr. Forde to work out details for the "City Beat" program. Mr. Forde also asked input from the board members to come up with ideas and topics for a thirty minute show. Mary Wright and C.C. Coleman were nominated for the committee. Ann Fields volunteered to serve on the committee in the event Rev. Coleman can not. . r'P',� � , n Z, CONSIDERATION OF C13ANGING COMMUNITY ACCESS ADVISORY BOARD MEETING DATE Mr. Forde explaine3 to the board that the regular meeting falls just before a Council meeting which is a very busy time for staff. He proposed that the meeting be changed from the third Monday of the month to the second or fourth Monday. The board members present have no objections and agreed to meet tentively on the second Monday next meeting if there is not any conflict with other city meeting. Meeting adjourned at 7 P'.M. � �i� � �. `��io� COi�AfUNZTY ACCESS ADVISORY COMMISSION REPORT r�RCx 1, 1989 Since acquiring the Lynwood cable franchise from Rogers Cablesystems in November 1987 the system has undergone��many major technical changes in a relatively short amount of tir,ie, which has improved the picture qualit� to our customers. In addition, we have hired personnel in our office to handle customer repair requests more efficiently. � While we realize that there are still problems in terms of picture qualitp, we are currently, and wiL1 continue to address those issues throughout 19d9. Listed below are some of our accomplishments to date in Lynwood as wel7. as our current technical improvement activities. Technical Improvements: � 1. In Pfay of 1988, i:he dual wire cable system was replaced by a single wire cable systeui. This resulted in less equipment in the field which results in fewer possibilities of problems occurring. 2. In Sune of 1988, the older, unreliable converter boxes were exchanged for newer state-of-the-art Zenith converters thus reducing the inci.dence of customer inconvenience from the higher f.ailure rate of the older bor.es. 3. In Decembzr of 1988, our system power supplies were redesigned and six more were added to spread out the load more evenly throughout the system. As a result, system power outages are now virtually non.-existent. 4. One additional service technician was added and assi�gned to Lynwood to increase our service call completion percentage within the same day or 24 hour time period. Continuing Technical Activities: 1. By March 31st, our "supertrunk" line will be activated. This will eliminate one third of the amplifiers in the cascade thereby allowing for less equipment f.ai.iure and greater care in balancing and maintaining our system. 2. Trunk amplifier Anodif.ications are beii:g pertormed which would - allow our technicians to monitor signal levels and balance the system without fl,ashing pictures. 3. Our powney office is in the process of setting up filter screening around the satellite receiving dishes to help prevent terrestrial interference from disrupting the picture quality on a number of channels. AMERI�N r6iE3LESYST"cMS OF CAUFORNIA, INC. 1567.4 LAKEWOOD BLVD., BELLROWEft, CA 90]O6 (213) 9254473 . • � � r , ` P- � , COMMUNITY ACCESS ADVISORY COMMISSION REPORT MAKCH l, 1989 PAGE 2 Continuing Technical Activities: rt__ 4. Apartment unit wiring errors left over from the previous cable company are being corrected as our service technicians identify these probleu�s in the field. 5. Individual customer homes are being provided with new cabling from the telep}1o�.ie pole to thz house on an as needed basis. 6. In July of 1989, our regional audit team wi11 begin a full tap audit of eve:�_y residence in Lymaood. They will i.dentify and r_orrect all unauthorized connections many of which cause picture quality problems for other homes in the immediate vicinity. 7. Our regional tearn wi_ll also be monitoring the area for signal leakage. Problems will be ide�ltified and corrected as soon as they are found thus improving the overall picture quality in the area. In evidence of our contimiing technical improvements over the last eight months, listed below are statistics reflecting the total number of service calls from our Lynwood cu:;tomer base from Suly 1988 to February 1989. 7'OTAL SERVICE � OF TOTAL MONTH CALLS LYNWOOD CUSTOMERS JULY 1988 216 7,7y AUG 1988 194 6.97, SEPT 1988 177 6.37 OCT 1988 185 6.67 NOV 1988 152 5.4� DEC 1988 208 7.40 JAN 1989 149 5.37 FEB 1989 140 5.07 AMERK6IN �EIBLESYSTEMS 15624 Lakewood Bivd. • Beilflower, CA 90706 a(213) 925-7473 , . � �� ` � � � COMMUNITY ACCESS ADVISORY COMMISSION REPORT MARCH 1, 1989 � PAGE 3 In addition to the service call statistics, the following information details our plant reliability over the same time period. The index shows the total percentage of time�the system is operating properly throughout the month. MONTH RELI9BILITY INDEX JULY 1968 99.99137� AtiG 1988 99.99885� SEPT 1988 99.988189 OCT 1988 99.998627 NOV 1988 99.9825C� DEC 1988 99.994507 JAN 1989 99.992749 FEB 1989 99.99693� � . r� � LY��,�OOD i 0 i �� i� IC� C��S i ------ ----------------------------- i � ----- 2 I C _ ------ _ __---------------------------- � � I � � , , i � ;- �� ------- --___. ___..---- _� __ ____._.. ---- ___ -- -- -- � ___.. ____ I `�, � � , , ' ,� � ' ; \ � ; I. l� � (�� , ------ ------ i-- � --- --- � /1 � 'i \ / 1. I � 18C ; \ 1 � -- -- ,� - - � � �� , , � i�C � � i ' �G� i i � 15C I I , !_ , , 14C � 7��i8 ° 0�88 9�88 IO�P,8 II�88 12�88 1�89 2�89 r � � � ' . � �� : 1 LYf�IW00D f�ELfA[�ILITY IN�EX GO�L=9�,9�`7 o I - �----------------- - - --------- __ -_ . .-__ ___��t ----___ -------- - - _ - -- ---- -- --- ----------- � � ; = _ _ 9�. ,�� / , `� a � i' � �l 4 � 0 Y � 1 � O ! m � � � �f � � i .� � m i m ! 1 / � ,. ,_._______ _._'____._ _'__'______"______l.__" '� . _ _____'__ ________ _.._.._.._ . / ._'__________________ / � _ 99,99� / / ��- ---- - - --� - - -- ---� -_ _ _ -- -- - ---- ------�� -----_- � _ _ _.. __. ___ _ . -�- -��- r \ , / i r '� � � �� / i ---- -----�---------- -� 99.98� ; � ; ---- --- - - - -�� 9�gE --------- , - ----- ------- _�� 788 I.` 8_ 8 f�B@ .- �� ---�� 1f89�-------�9�9,98C AMEf?I�N�9BLESYSTEMSOFCALIFORNIA, WC. 15824 LAKEWOOD BOULEVAHD. BELLFLOWER, CALIFORNIA 9W06 (213) 920-9846