HomeMy Public PortalAboutLTC 032-2023 - 2022 Report for bal Harbour - Miami-Dade Fire RescueBAL HARBOUR
- V I L LAG E -
OFFICE OF THE VILLAGE MANAGER LETTER TO COUNCIL
NO.032-2023
To: Mayor Jeffrey P. Freimark and Members of the Village Council
From: Jorge M. Gonzalez, Village Manager
Date: March 3, 2023
Subject: 2022 Report for Bal Harbour - Miami- ade Fire Rescue
The purpose of this Letter to Council (LTC) is transmit to you the 2022 Report from
Miami -Dade Fire Rescue (MDFR) regarding services provided to Bal Harbour Village.
The attached report summarizes the services that MDFR provided to the Village
throughout 2022 and includes statistics on structural fires, response times, and medical
emergencies that may have occurred in the Village.
We are in communication with the Fire Chiefs office to invite him to a future Council
meeting to provide an overview.
If you have any question or need any additional information, please feel free to contact
me.
JMG/MH
�Ji
Always Ready, Proud To Serve
February 13, 2023
Honorable Jeffrey P. Freimark, Mayor
Bal Harbour Village
655 — 96th Street
Bal Harbour, FL 33154
Honorable Mayor Freimark:
Miami -Dade Fire Rescue Department
Office of the Fire Chief
9300 NW 41 Street
Doral, Florida 33178-2414
T 786-331-5000 F 786-331-5101
miamidade.gov
I am pleased to present the annual report summarizing the services Miami -Dade Fire Rescue (MDFR)
provided to Bal Harbour Village in 2022. MDFR's overall complement of fire -rescue response vehicles
and personnel provides a service level unrivaled in the Southeast United States for the benefit and
protection of your community.
The Bal Harbour Village residents and visitors can rely on fire -rescue services delivered by a Class
2/2X Public Protection Classification (PPC) Department as rated by the Insurance Services Office, Inc.
(ISO) and Internationally Accredited by the Center for Public Safety Excellence Commission on Fire
Accreditation International (CFAI). MDFR's 2/2X rating places us among an elite group of 2,399 fire
departments of 30,000 nationally with a Class 1 or 2 rating. MDFR is one of only 301 agencies to be
accredited by CFAI and remains the largest accredited fire -rescue department in the Southeast United
States and second largest in the Nation.
I welcome the opportunity to present the Department's annual service delivery report to the Village.
Please contact Erika Benitez, Chief of Staff at 786-331-5122 to schedule the annual presentation with
the Village Commission, or if you require additional information. Enclosed is my contact information. I
am always available to address any questions or concerns that you or your residents may have
regarding our services.
Respec
Raied S. adallah
Fire Chief
Enclosures
c: Jorge M. Gonzalez, Village Manager
Alfredo Ramirez III, Chief of Safety and Emergency Response, Miami -Dade County
Miami -Dade Fire Rescue Department
Services to
Bal Harbour Village
Miami -Dade Fire Rescue Department Overview
Miami -Dade Fire Rescue (MDFR) originated as a single -
unit fire patrol in 1935. It has since grown into the largest
fire -rescue department in the Southeast United States
and one of the top ten largest in the nation. MDFR serves
a response territory of 1,904 square miles and a resident
population of more than 1.9 million. MDFR responds to
more than 275,000 calls for assistance annually, making
it one of the busiest departments in the nation. More than
2,800 employees staff 158 units in service throughout 71
fire -rescue stations and several administrative facilities
serving residents, businesses, and visitors 24 hours a
day, 7 days a week, 365 days a year. In addition to
providing transport services through 63 advanced life
support (ALS) rescue units, MDFR provides emergency
air transport service to appropriate specialized facilities
via two full-time rescue helicopters.
Firefighters extinguish a warehouse fire.
MDFR is a full -service emergency response agency
providing various specialized response capabilities
including air rescue transport, maritime fire -rescue,
aircraft rescue firefighting, ocean rescue, technical
rescue, hazardous materials mitigation, urban search and
rescue, and maintains the Florida Antivenin Bank.
Firefighters are cross -trained in fire suppression as well
as emergency medical care, capable of providing pre -
hospital care to trauma patients, heart -attack patients,
and stroke victims. MDFR's Fire Prevention Division
provides new construction and annual building
inspections as well as code enforcement services.
MDFR is accredited by the Commission on Fire
Accreditation International (CFAI), which is part of the
Center for Public Safety Excellence, Inc. The department
is one of only 301 agencies in the world to achieve
International Accreditation Agency status by CFAI and is
the largest accredited fire -rescue department in the
Southeast and the second largest in the nation. MDFR is
considered one of the premier fire -rescue departments in
the country and is recognized around the world for its
exemplary service.
MDFR distinguishes itself from other fire -rescue
departments in several areas, offering a high level of
service, providing more ALS suppression units than most
departments and a greater level and grade of response
staff. Over 90% of MDFR's units are staffed and equipped
to provide ALS services. MDFR staffs four firefighters on
suppression units and three firefighter -paramedics on
rescue units. MDFR also protects Haulover and Crandon
Beaches, with a combination of full-time and part-time
professional lifeguards.
MDFR responds to a vehicle accident that requires extrication.
Through the efforts of MDFR, Miami -Dade residents also
have the highest survival rates in the nation after suffering
a blocked coronary artery. Over 15 years ago, MDFR
established the Miami -Dade STEMI (ST-Elevation
Myocardial Infarction) Network. STEMI typically refers to
a blocked coronary artery and is the leading cause of
death in the United States. Hospitals within the network
are required to restore blood flow to a patient's blocked
artery within 90 minutes from the initial patient contact.
This timely intervention significantly reduces a patient's
chances for permanent damage or death and increases
the likelihood for survival. The STEMI network has
reduced the time it takes to restore blood flow to a patient
from approximately two hours and 15 minutes to 60
minutes. MDFR is also part of the Countywide Stroke
Network, a coalition consisting of MDFR along with five
municipal fire -rescue departments and area hospitals
within Miami -Dade County. This network is one of the
largest for the treatment and transport of stroke victims in
the nation.
Firefighters battle a fire at Tropicana Flea Market.
54
PINM
Miami -Dade Fire Rescue Department
Services to
Bal Harbour Village
Calendar Year 2022 Department Highlights
During Calendar Year (CY) 2022, MDFR's 158 frontline
rescue and fire suppression units were dispatched over
400,000 times to more than 277,000 emergencies. Of
these, approximately 227,500 were medical
emergencies, and MDFR transported more than 81,500
residents and visitors to South Florida hospitals. MDFR
personnel responded to more than 27,800 fire -related
incidents and nearly 22,000 other emergencies.
MDFR placed three new units in service in the past year.
On April 4, 2022, Rescue 74 was placed into service and
temporarily housed at Saga Bay Fire -Rescue Station 55,
located at 21501 SW 87th Avenue in Cutler Bay, until the
construction of Palmetto Bay South Fire -Rescue Station
74 is completed. This new unit will enhance service and
reduce response times to the Village of Palmetto Bay, the
Town of Cutler Bay and surrounding communities. On the
same day, Rescue 13, which operates out of East Kendall
Fire -Rescue Station 13 located at 6000 SW 87th Avenue,
was also placed into service. Rescue 13 will improve
emergency medical services to the Kendall area and
other unincorporated areas of Southwest Miami -Dade
County.
Rescue 13 placed in service at East Kendall Fire -Rescue Station 13.
Rescue 17 was placed into service on July 18, 2022.
Rescue 17 operates out of Virginia Gardens Fire -Rescue
Station 17, located at 7050 NW 36th Street, enhancing
MDFR's service to the cities of Virginia Gardens and
Doral, as well as adjacent communities.
The department also secured a New High -Axle Vehicle
(HAV) dedicated to providing emergent and non -
emergent response to areas adversely affected by
flooding and/or high-water intrusion. The HAV is capable
of safely transporting MDFR personnel and/or equipment
through high-water environments, as well as rescuing
persons who need to be rescued from a flood situation or
medically transported to an appropriate facility.
MDFR crew surveying the community after extensive flooding in NE Miami -Dade County
due to Tropical Storm Alex.
In 2022, members of MDFR's Urban Search and Rescue
Team (US&R) Florida Task Force One (FL-TF1) were
deployed in response to two hurricanes. Three team
members were deployed to San Juan, Puerto Rico on
September 19, 2022, to support local responders in the
search and rescue activities after Hurricane Fiona made
landfall as a Category 1 storm, which resulted in fierce
winds impacts and widespread flooding. Less than two
weeks later on September 28, 2022, a 96-member Type
1 team was deployed to Southwest Florida in the
aftermath of Hurricane Ian, to assist those impacted by
the devastating Category 4 hurricane. The Type I US&R
Team specializes in 12 areas, including technical search,
structural assessment and stabilization, advanced
medical care including physicians and medical
specialists, and hazardous materials mitigation.
Additionally, MDFR sent two (2) four -member Engine
Strike Teams, as well as 42 other departmental
personnel, on nine missions, assisting with search and
rescue, reconnaissance, needs assessments, and
evacuations. MDFR Dispatchers were also deployed to
assist in mitigating calls in Lee County, as were MDFR
Fire Inspectors to assist with conducting damage
assessments of fire stations, government buildings, and
commercial properties impacted by the storm.
MDFR's FL-TFi assists with rescue efforts following Hurricane Ian.
RM-1
Miami-Dade Fire Rescue Department
Services to
Bal Harbour Village
MDFR continues to recruit and develop new firefighters to
keep pace with our ever-growing community. Throughout
2022, MDFR hired two (2) recruit classes totaling 92 new
firefighters. Recruit Class #149 graduated 39 new
firefighters at a ceremony held on August 5, 2022, at
MDFR's Training Facility in Doral. Recruit Class #150,
totaling 53 recruits, graduated in February 2023.
Additionally, MDFR held Open Recruitment for the
position of Firefighter from June 20 through July 11, 2022.
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MDFR Recruit Class t1149 graduates in August 2022 at MDFR Training Facility in Doral.
MDFR personnel strive to pursue excellence in the fire -
rescue industry. In January 2022, MDFR Ocean Rescue
lifeguards were awarded the 2021 "Beach Patrol of the
Year" from the Florida Beach Patrol Chiefs Association,
while in April 2022, a team of MDFR firefighter -
paramedics won the gold medal at the 2022 JEMS
(Journal of Emergency Medical Services) Games. Also in
April 2022, MDFR's Media and Public Relations Bureau
was awarded a Government Social Media Golden Post
Award in the category of "Best Use of Social Media in an
Emergency" for how the department shared accurate and
timely information with the public during the catastrophic
Surfside Building Collapse in June 2021. Additionally, on
July 30, 2022, MDFR's Junior Cadets were one of ten
teams to compete in the inaugural Florida Fire Chiefs'
Association's Summer Gator Fire Games in Gainesville.
MDFR's Junior Cadets won 13 awards, including a sweep
of 1st, 2nd and 3rd place in the individual rapid dress
competitions and were featured on the cover of Florida
Fire Service Magazine's September 2022 issue.
From November 18 to 20, 2022, MDFR, in partnership
with the North American Vehicle Rescue Association
(NAVRA), hosted the Annual Florida Rescue Challenge
at the MDFR Training Facility in Doral. This annual
competition provides competing teams of first responders
from across the USA, Canada, and Europe the
opportunity to further improve their skills to better serve
their communities. During the two-day challenge, rescue
teams participated in real -life, team -based scenario
training exercises designed to promote good team
dynamics, improve communication, and increase vehicle
extrication and rescue scene proficiency.
Community Engagement
MDFR personnel are individually committed and
collectively exemplify our mission: Always Ready,
Proud to Serve. Fulfilling our mission goes beyond the
life-saving services delivered every day — it also includes
providing essential fire and life safety education to the
community offered by dedicated public education
personnel and first responders within their respective
service territories. Community education includes station
open houses, truck demonstrations, and presentations
to senior citizens and children, as well as local
businesses, schools and non-profit organizations, with
the goal of preventing medical and fire emergencies from
occurring in the first place.
MDFR's Community Affairs Bureau visits a local school for a truck demonstration.
MDFR's commitment to provide the highest quality
service fosters an atmosphere of service excellence and
constant improvement. Employees routinely "go the
extra mile" for our customers. To this end, MDFR has
been measuring the quality and effectiveness of our
EMS service for the past 12 years. The survey
(Attachment 1) is sent to 20% of MDFR EMS patients
monthly, allowing respondents to rate the quality of their
experience between one (1) and five (5), with one being
strongly dissatisfied and five being strongly satisfied.
Unlike other survey instruments, MDFR does not take a
"snapshot" of service at any one time, but rather follows -
up a month after service is provided, giving the
department a continuous vision of the community's
opinion of its services. The survey also provides the
respondent a section for comments.
From October 2021 through September 2022, 9% of
patients (or 3,040 respondents) returned completed
surveys yielding an overall score of 4.89. Respondents
rated MDFR's services as follows for each question.
1) MDFR responded to your needs in a timely manner:
4.90
2) MDFR explained your treatment options to you: 4.82
3) MDFR treated you in a professional manner: 4.93
4) MDFR met your expectations when you requested
assistance: 4.90
Miami -Dade Fire Rescue Department
Services to
Bal Harbour Village
During the same time period, seven (7) residents from the
Bal Harbour Village rated MDFR with an overall score of
4.57, a 91% satisfaction rate. Below are a few comments
received from Bal Harbour Village residents. A summary
of all surveys received is presented in Attachment II.
Names and addresses from Bal Harbour Village residents
have been redacted in accordance with Florida Statutes
Chapter 119.
"We can't begin to express our gratitude for their
professionalism and kindness. We sincerely appreciate
our Fire Department and Emergency Services. Thank
yours!"
"Being the recipient of your service, 1 can't say enough
regarding the crew that came to my house to help.
Professional, experienced and cared about their service.
They were my guardian angels. l was treated like 1 was
part of the family."
Fire -Rescue Statistics and Resources
Bal Harbour Village, located in the northeastern part of
Miami -Dade County, spans an area of 0.6 square miles
and is bordered by the Atlantic Ocean to the east, the
Town of Surfside to the south, the Town Bay Harbor
Islands to the west, and Haulover Beach to the north
(Attachment III). The Village incorporated in 1946 and
has been part of the Miami -Dade Fire Rescue Service
District since 1971 when its Fire Department merged with
MDFR. Based on 2021 U.S. Census data, the Village has
a residential population of 3,008, with over 1,364
households.
During calendar year 2022, MDFR responded to 711
emergency calls received from Bal Harbour Village. Table
depicts incident type and related response times for
incidents MDFR responded to within the Village during
this time period.
Table 1
MDFR Responses to Bal Harbour Village
Calendar Year 2022
Incident Type
Life Threatening
2022
# of Incidents
MDFR Average
Response Time'
298
07:03
Non -Life Threatening
187
07:11
Structure and Other Fires
150
06:04
Other Emergency
76
07:15
Total
711
"Incident and response time information was extracted from the Computer Aided Dispatch (CAD)
system. Response times are represented in minutes and seconds.
Note: MDFR excludes false alarms from response time calculations for "Structure and Other
Fire' incidents.
Bal Harbour Village is primarily served by MDFR Haulover
Station 21 and Bay Harbor Station 76, which responded
to 92% of the incidents in the Village during 2022 as
depicted in Table 11.
Table II
MDFR Stations/Units responding into Bal Harbour Village
Calendar Year 2022
Responses Provided by Station:
2022
# of Incidents
%
Station 21 - Hauloeer
401
56%
Station 76 - Bay Harbor
257
36%
Other Stations
53
8%
Total
711
1001%6
As depicted on Attachment III, there are eight (8) fire -
rescue stations within five (5) miles of Bal Harbour Village
which house two (2) Battalion Chiefs; seven (7) Rescues;
and seven (7) Suppression units, one (1) of which is a
Basic Life Support (BLS) Engine, three (3) ALS Engines,
one (1) 70-foot BLS Platform, one (1) 100-foot BLS
Platform, and one (1) 50-foot ALS Fire Boat. (Table III).
This exceeds the National Fire Protection Association
(NFPA) recommended guideline for responding to both
high and medium occupancies.
Table III
MDFR Stations within Five Miles of Bal Harbour Village
StationMiles
to
Apparatus
StattYtg
Vttla a
100' BLS Platform- 1
4 FRafr
Station 21 - Haulover
016
Battalion Chief -1
1 FFIPARA
10500 Collins Avenue
Rescue - 1
3 FFIPARA
59 Fire Boat - 1
4 FFIPARA
Station 76 - Bay Harbor
ALS Engine - 1
2FFF AR
1165 95 Street
0 66
Rescue - 1
3 FFIPARA
Station 10 - Sunny Isles
ALS Engine -1
2FFFBvRk
2 47
175 - 172 Street
Rescue - 1
3 FFIPARA
2 FFIPARA
ALS Engine -1
Station 20 - North Miami East
2 FF/Buff
13000 NE 16 Avenue
2'95
Rescue - 1
3 FFIPARA
Battalion Chief - 1
1 FFIPARA
Station 78 - Eastern Shores
3.50
Rescue - 1
3 FFIPARA
16435 NE 35 Avenue
Station 22 - Interama
4.47
79 BLS Platform- 1
4 FFIButr
15655 Biscayne Boulevard
4.62
BLS Engine - 1
4 FFIEW
Station 27 - North Bay Village
Rescue - 1
3 FF/PARA
1275 NE 79 Street
Temporary Station 18 - Biscayne Gardens
4.90
Rescue - 1
3 FFIPARA
13810 W 5 Avenue
Planned Station 18 - Biscayne Gardens
13853 Memorial FW y
5.01
Rescue - 1
3 FFIPARA
Notes: FFIPARA = Firefighter Paramedic. FF/EMT = Firefighter Emergency Medical Technician
Currently, MDFR's closest rescue unit is housed 0.16
miles north of Bal Harbour Village at MDFR Haulover
Station 21. Within five (5) miles of Bal Harbour Village,
MDFR has 16 front-line response units, 13 of which are
ALS units including seven (7) rescues, three (3)
suppressions, one (1) Fire Boat, and two (2) Battalion
Chiefs. Daily there are 51 firefighters on duty, 33 of which
are certified paramedics assigned to these units.
Miami -Dade Fire Rescue Department
Services to
Bal Harbour Village
P
H d"
6iw.�
I
Haulover Fire -Rescue Station 21 serving Bal Harbour Village
Structure Fires
Based on structure and unit information provided by the
Miami -Dade County Property Appraiser, Bal Harbour
Village has 181 single-family and duplex units, 3,780
multi -family and condo units, and 414 commercial,
industrial, and other structures. The majority of the
commercial, industrial, and other units would require a
high -hazard response to a structure fire incident in the
Village.
Based on MDFR's current dispatch protocol for high -
hazard structure fires, the department would dispatch 46
firefighters, including five (5) suppression units, three (3)
aerials (platform, ladder or aerial), three (3) rescues, three
(3) Battalion Chiefs, and two (2) EMS Captains,
surpassing NFPA's recommended response. If MDFR
determines that it is a working fire, the department would
dispatch an additional Battalion Chief, Safety Officer, Air
Truck, Command Van and Fire Investigator. The
department also exceeds NFPA's recommended dispatch
to a structure fire at a medium -hazard occupancy, to
which MDFR would dispatch three (3) suppression units,
two (2) aerials (platform, ladder or aerial), two (2) rescues,
two (2) Battalion Chiefs, and an EMS Captain, totaling 29
firefighters. MDFR would dispatch additional support as
noted to a working fire.
During 2022, MDFR dispatched 115 firefighters and 37
units to eight (8) structure fire incidents in Bal Harbour
Village. For example, on February 2, 2022, MDFR
dispatched 12 units equating to 38 firefighters, four (4)
Engines, two (2) Platforms, four (4) Rescues and two (2)
Battalion Chiefs to a structure fire reported at an
apartment complex located at 10185 Collins Avenue.
Similarly, on July 13, 2022, MDFR dispatched seven (7)
units equating to 20 firefighters, two (2) Engines, one (1)
Platform, two (2) Rescues and two (2) Battalion Chiefs to
a structure for a reported fire at 1 Harbour Way
Medical Emergencies
NFPA Standard 1710 sets guidelines for service response
to Emergency Medical Services (EMS) and fire calls. ALS
units should, 90 percent of the time, arrive at an incident
within eight (8) minutes from the time an EMS call is
received.
MDFR has 63 frontline rescue units, each staffed by three
(3) State of Florida certified paramedics. MDFR offers
patient transportation options. Patients with life -
threatening emergencies will be transported to the closest
appropriate medical facility within Miami -Dade or Broward
County. MDFR will transport patients without life -
threatening emergencies to the medical facility of their
choice. MDFR also has EMS Captains who act as patient
advocates in ensuring the timely transfer of patients to
Miami -Dade and Broward County medical facilities.
Sunny Isles Fire -Rescue Station 10 serving Bal Harbour Village
EM
Dear Valued Customer:
ATTACHMENT
Page 1 of 4
Miami -Dade Fire Rescue Department
Office of the Fire Chief
9300 N.W. 41st Street
Doral, Florida 33178-2414
T 786-331-5000 F 786-331-5101
miamidade.gov
Recently, Miami -Dade Fire Rescue (MDFR) had the opportunity to serve you in your time of need.
MDFR's mission is to protect people, property, and the environment by providing responsive
professional and humanitarian fire -rescue services essential to public health, safety, and well-being.
Our firefighter paramedics are dedicated to providing the best possible care to Miami -Dade County
residents and visitors. To ensure we achieve our mission and continuously improve our service, we
kindly ask for your opinion regarding your experience with MDFR. Please take a few minutes to
complete the brief survey and return it in the enclosed postage -paid envelope.
Please visit us at www.miamidade.gov/mdfr/ to learn more about the specialized and diverse
services offered by MDFR as well as answers to the most frequently asked questions regarding fire -
rescue services.
As Fire Chief of Miami -Dade Fire Rescue, I thank you for taking the time to complete this survey.
Your responses will ensure we continue to provide you the highest available level of care. As your
fire -rescue department, we are Always Ready and Proud to Serve You,
Sincerely,
Raied S. jadallah, Fire Chief
Miami -Dade Fire Rescue Department
La traducci6n en espanol se encuentra en el reverso de esta carts.
Tanpri gade sou do let sa-a you jwenn vesyon Krey6l la.
125 SP•66 8122
ATTACHMENT
Page 2 of 4
Estimado cliente:
El Departamento de Bomberos y Rescate de Miami -Dade (MDFR, por sus siglas en ingles) tuvo la
oportunidad de prestarle sus servicios cuando usted los nece5it6. El objetivo del MDFR es proteger
a los residences, a las propiedades y al medio ambiente mediante la prestaci6n de servicios de
bomberos y rescate profesionales y humanitarios con respuesta a las necesidades de los residentes
del condado que son esenciales para la salud, la seguridad y bienestar ptiblicos. Nuestros bomberos
y paramddicos se dedican a prestar el mejor servicio posible a los residences y visitantes del Condado
Miami -Dade. Para continuar realizando nuestros objetivos y mejorar aun m4s nuestros servicios,
valoramos su opinion sobre la experiencia que usted tuvo con el MDFR. Por favor sfrvase dedicarle
unos minutos a Ilenar la siguiente encuesta y por favor haganosla Ilegar en el sobre adjunto de
franqueo pagado.
Sfrvase acudir a www.miamidade.gov/mdfr/Para que se entere de mas detalles acerca de los diversos
servicios especializados que presta el MDFR asi como de las respuestas dadas a las preguntas que
se hacen con mas frecuencia sobre los servicios de bomberos y rescate.
Como lefe del Cuerpo de Bomberos y Rescate de Miami -Dade, le agradezco el haberse tomado el
tiempo necesario Para Nenar esta encuesta. Sus respuestas garantizaran que continuemos prestando
el nivel de atenci6n mas alto posible. Como su departamento de bomberos y rescate, nosotros
siempre estamos listos y orgullosos de prestarle nuestros servicios.
Atentamente,
Raied S. ladallah, lefe del Cuerpo Bomberos y Rescate de Miami -Dade
Tre the kliyam
Resamman, Depatman Ponpye ak Sekou Miami -Dade (MDFR) to jwenn opdtinite you sevi w le w
to nan bezwen. Misyon MDFR se you pwoteje pep la, pwopriyete yo, ak anviwonnman an nan bay
sevis sekou pwofesyonel rapid a imanite ki esansyel a sante piblik, sekirite ak byennet. Teknisyen
Medikal Ijans Ponpye nou yo konsakre yo a bay pi bon kalite swen posib a rezidan ak vizite Konte
Miami -Dade yo. Pou asire ke nou kontinye akonpli misyon nou ak amelyore sevis nou ba w yo,
opinyon w de eksperyans w ak MDFR enpdtan you nou. Tanpri pran kelke minit you ranpli you ti
sondaj epi retounen nan anvldp deja tenbre ki akonpaye liya.
Tanpri ale sou www.miamidade.gov/mdfr/ you aprann plis sou dives sevis ak sevis espesyalize MDFR
ofri yo ak you jwenn repons a kestyon ki poze pi souvan yo konsenan sevis ponpye ak sekou.
Anlan Chef Ponpye Depatman Ponpye ak Sekou Miami -Dade, mwen remesye w you tan w you
ranpli sondaj sa-a. Repons w yo va asire ke nou kontinye ba w pi bon kalite swen posib. Antan
depatman ponpye ak sekou, nou Toujou Pre epi Fye you Nou Sevi w.
Ak tout respe,
Raied S. ladallah, Chef Ponpye Depatman ak Sekou Miami -Dade
ATTACHMENT 1 �1
Miami -Dade Fire Rescue Page 3of4
Survey Encuesta Apercu
Directions: Please take a moment to answer this survey. Your responses will help MDFR improve services
we provide to Miami -Dade County residents. Your identity will remain anonymous unless you provide your
contact information at the bottom of this survey. The postage is paid; simply drop it in the mail. Thank You.
lnstrucciones: Sfrvase cledicar unos minutos para contester esta encuesta. Sus respuestas ayuclarin al
Departan,ento cle Bomberos y Rescate (MDFR, su sigla en ingles) a mejorar los servicios clue proporcionan
a los resideites del Conclado de Miami-Dacle. Su identidad permanecera anonima, a no ser Clue ustecl
provea sus clatos personales para ser contactaclo. EI porte cle correos esta pagado; solo tiene Clue goner la
encuesta en el buzon. Gracias.
Direksyon: Tanpri pran you ti moman you reponn a sondaj sa a. Reports w yo va ede MDFR amelyore
sevis yap bay rezidan Konte Miami -Dade yo. Idantite w ap ret sekre anmwenske w bay enfomasyon you
kontakte w anba paj sondaj la. Si w to vie repons w yo rete sekre selman dekole etiket ki gen adres w a
anba paj la. Mesi.
1= Strongly Disagree
2= Disagree
3= Neutral
4= Agree
5= Strongly Agree
1= En total clesacuerclo
2= Fn clesacuerclo
Neutral
4= En acuerclo.
S- h/11Iv rin aruQrrin
1= Vreman Padako
2= Padako
3= Neutr
4= Dako
5- Totalman Dako
MDFR responded to your needs in a timely manner. MDFR treated you in a professional manner.
MDFR atendio sus necesidacles a tiempo rFR to tr-ato cle forma profesional
MDFR to reponn a bezwen w byen vit. MDFR to trete w avek respe.
2 3 4 5
MDFR explained your treatment to you.
MDFR le explico su tratamiento
MDFR to esplike w tretman w yo.
2 3 4 5
OPTIONAL/ OPCION / PREFERE
Name/nomhre/nom
Address/direccOn/adres
2 3 4 5
MDFR met your expectations when you
requested assistance.
MDFR Ileno �,u!, t=xpectatrvas en ei momento
Clue ustecl solicito aststencia.
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w to mande asistans.
2 3 4 5
City/ciuclad/vil Statelestado/eta Zipki'kligo postal/kod postal
Phone/te lelono/tel efon
email/convo electronico/imel
125 SP-66 2/09
Miami -Dade Fire Rescue
Survey Eracu«sla Apercu
ATTACHMENT
Page 4 of 4
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contacted, please provide your contact information on the front of this survey.
Sirvase cleclicar un momento de su tiempo Para proporcionar information aclicional en el espacio clesignado
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Tanpri pran you ti moman you fe plis komante nan espas pi ba la a. Si w vle yo kontakte w, tanpri ekri
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Attachment III
NE 178THS MDFR Service Delivery to Bal Harbour Village
_41 DR
.E a-�NE`169TH:5T�
NE,172ND-ST =NE:167TH5T 78
NE 172ND ST z m
NE 170TH ST _ w
32 - z
,.. ..l .. z
._ i. _ � � n _ 1, ,,.w r AT,IA�N•TIC:IS�
— z ., ..ir:. . z m - - N/ i� �5 POINCIANA�DR•
m m m----
NE 162ND-ST
NE 161ST ST -_
NE 160TH TER y NE-160TH ST i m r HnraEv: file+
~•
m z
NE 159TH ST ,t _j�••-.- ..,.' z
NE 158TH ST
NE 157TH TER
m z -_
NE 156TH ST m r.il_i.. -•t ��
f.
j?ND
NE 149TH ST
F _ _
•18 � H.:- 1 w NE 147TH ST A .
z
- - - NE 145TH ST -y= "N
NE1143RD ST �,G
- NE 143ftD ST NE 142NO ST
18 NE 141 ST ST -� a
SOLE MIA LN �y0 21
NE 139TH ST NE ST NE � I ST a
i NE 136TH LN y,��'
TH TER 0- ..
NE 135
e
rzrl m NE 133RD ST ��1�2�0
9 AOTNE 133RD ST
2p
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NE 130TH ST =d
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y 0 _
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z NE 128TH ST <
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SHIBISCUS D`
R
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-
m
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NE 126TH ST
�A m m y� -
- NE 124TH ST
m NEJ25TH ST NE 124TH ST
t- - _NE 123RD
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r NE 123RD ST a = 2 _
m NE 122NO ST
NE 121
ST ST
ape'
NE 120TH ST 'P.o NE 119TH ST
z NE 178TH ST �u(" NE 117TH ST
G
NE.11.6TH-ST = NE 115THST
—I NE 116TH ST F. <
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NE 114TH'ST y z
C� NE 113THLST m NE112TH ST
O z
m
NE 111TH ST A �, _: NE110TH TER
NE 109TH ST
m NE 108TH ST
ST
NE 107TH ST 'NE 107TH ST
-
s NE,707TH ST -
NE+105TH ST
z m
,O
_
� : '-=.NB704TH:ST== --
�—z
m NEl03RD ST
v
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m
q NE 161 ST:ST-
NE 100TH ST
GRPj4D CONC
NE 99TH ST r
NE 98THST O NE 96TH ST
J z
O m
NE 95TH
MDFR Station Distances To
Bal Harbour Village in Miles
Station
Closest Point
21
0.16
76
0.68
10
2.47
20
2.95
78
3.50
22
4.47
27
4.62
Temporary 18
4.90
Planned 18
5.01
a
0 AO
92ND ST A
p � D
m
0e
$�
SURFSIDE BLVD
90TH ST y
�rL—DAYTONIA'RD—
N SHORE DR
S SHORE Dvk�PF
`
GFB
OCALAI$DR
0�'C
NORMANDY'DR
Legend
MDFR Existing Station
'A6 MDFR Planned Station
I
l Municipality
N
W E
S
0 0 t 0= 04 0.6 0.6
This map was prepared by the Miami Dade County
IMormalbn Technology Dep.—t
Geospatial Technologies Dw,,w
February 2023
This map and assocmtee informa[on b to be used ony for publk
business as may be aurae i¢ed by law Intl ne raprcCuclien fer
cial use er sale u pamlbkd. Ne expressed or Impfed
-i.. Inclutlng but not Imibtl to the implied warranties of
amhantability or fitness br a paM-W purpose a V.- User is
warned Ne maten.N contained herein era pmvitled •as is•
NE