HomeMy Public PortalAboutLTC 165-2022 Website 102122 FINALBAL HARBOUR
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OFFICE OF THE VILLAGE MANAGER LETTER TO COUNCIL
NO. 165-2022
To: Mayor Gabriel Groisman and Members of the Village Council
From: Jorge M. Gonzalez, Village Manager
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Date: October 21, 2022
Subject: Launch of New Website
The purpose of this Letter to Council (LTC) is to provide you with an overview of the launch of our
new website, which officially took place on Tuesday, October 18, 2022.
As you may recall, we began this process in 2019, when the Village issued a Request for Proposal
for website design and maintenance services. The goal of the redesign was to create one unified
platform that could be utilized for both marketing and tourism efforts, as well as providing
information on services and programs for residents and stakeholders. After a thorough review and
consideration of the proposals received, an agreement was entered into with Fuseideas for the
design and development of the new website.
Our team has been working closely with Fuseideas over the past year, to create a unified website
for both residents and visitors, that exemplifies the pillars of the Bal Harbour Experience. The new
site provides a consistent look and feel between both the resident and visitor information. Some
important items to note are:
• The new site provides one location where residents and visitors can find any information
they are looking for (paying a bill, requesting records, reporting an issue, etc.) This
eliminates the need for an app, as everything can be found easily on the website.
• The new site is available in multiple languages. The user can switch to their preferred
language (Hebrew, Portuguese, Russian, or Spanish) using the toolbar in the top right
corner:
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• The new site allows for more flexibility on the backend, which will provide for easier access
for our team to make timely edits to information.
• The new site will allow for more effective marketing for tourism, with direct advertising and
tracking options to maximize targeted efforts.
• The new sites prioritized accessibility and responsive design. This allows for increased
compliance with Web Content Accessibility Guidelines (WCAG) for a more accessible
website compared to the old sites. The responsive design improves the overall
accessibility of the new sites, and allow for an enhanced user experience as the site
automatically adjusts for different screen sizes and platforms.
The website URLs remain unchanged and can be accessed using the following links:
Residents Site — balharbourfl.gov
Visitors Site — balharbourflorida.com
Please feel free to contact me or Sylvia Flores directly if you have any questions.