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Home My Public Portal About2020.03.06 Rebrand to Sparklight /Sparklight February 21, 2020 Dear Mayor, I wanted to take a moment to reach out and update you on our company offerings and initiatives in Idaho and Eastern Oregon.As you may be aware, in July 2019 Cable One rebranded as Sparklight. Our company has evolved over the last several years and our new brand better conveys who we are and what we stand for— a company committed to providing our communities with connectivity that enriches their world. While we have introduced a new brand, our corporate name remains Cable One Inc. Our new name reflects the company's transformation from its origins as a traditional cable company to a full-service provider that seamlessly connect customers to the things they care about, including family, work, entertainment and community. The name Sparklight illustrates the speed and connectivity the company is known for, while at the same time symbolizing our new brand promise —connecting people to what matters. We are enhancing the way we do business so that our customers feel like every interaction with us is effortless and our communities know we are here for the long term and are proud to call us a neighbor. In an effort to eliminate the digital divide in the communities we serve,we provide every customer in our footprint with access to internet speeds ranging from 100Mbps up to 1 Gigabit, no matter where they live. We are proud to say that there is no digital divide for Sparklight residents in Idaho. We have invested more than $75 million dollars in Western Idaho and Eastern Oregon over the past five years on network upgrades and enhancements in order to bring the latest technology and fastest speeds to our customers.Our extensive fiber deployment and continued investment in improving and expanding our network enables us to provide the speed that our residential and business customers need, while helping to drive economic development in Idaho. Sparklight has offered dedicated fiber optic services with up to 10GB symmetrical speeds for nearly a decade to Enterprise businesses and offers more customized options for small to medium-sized businesses, including 500Mpbs service. Our accomplishments in Idaho and Eastern Oregon would not have been possible without our more than 275 dedicated and talented associates who live and work in the communities we serve. Our associates share a common passion for giving back to their communities, spending hundreds of hours each year raising funds for the needy,volunteering at schools, cleaning up their communities and so much more. We invite you to visit any of our local offices to meet with us at any time or feel free to call me with any questions you may have. Kind Regards, Cheryl Goettsche �� Senior General Manager I Sparklight(Western Idaho, Eastern Oregon) T: 208-455-5575 2101 E. Karcher Rd. Nampa, ID 83687 MAR 0 6 2020 cheNl.goettsche(a)-sparklight.biz BY CG rkl 'i' ght@ 1 II 111 s Sparklight better conveys who we are �Wl and what we standIN for — a company u: committed to providing our A communities with connectivity that enriches their world . , OUR PURPOSE We provide communities across America connectivity !° that enriches their world. - ,r OUR PROMISE 9 l Connecting you to what it .. . matters. Te OUR VALUES Do right by those we serve Drive progress Lend a hand Investing in Western Idaho/Eastern Oregon Sparklight has invested nearly $76 million in Western Idaho over the past 5 years on new technology, upgrading our fiber optic network, and introducing products and services designed to connect our customers to what matters. Mmilm n+ overthe ' 75m6 1 10 past 5 years Sparklight has invested more than $75.6 million in network upgrades and enhancements in Western Idaho over the past 5 years. 2015 1 2016 1 2017 1 2018 2019 Connecting Your World RESIDENTIAL ENTERTAINMENT INTERNET SERVICES SPEEDS • Starter 100 Plus: 300 GB included 0 Cable Packages • Streamer & Gamer 600 GB included 0 Premium Channels 200 Plus: 900 GB included TIVO Whole Home • Turbo 300 Plus: Solution • GigaONE Plus: 1200 GB included 0 TV Everywhere GigaONE — Next Gen Speeds • Lightning fast speed at 1 ,000 _ s. megabits per second • Download an HD movie in less than a minute a game in less than 30 second r 1 s, 0 00 songs in 'ust 4 seconds. • Multiple online users in one household with no buffering . r - MR ONE Sparklight's WiFi ONE fills every room with faster WiFi ONE Whole WiFi speeds, so you can stream, share and do Home Connectivity what you love on multiple devices - 100% satisfaction guaranteed. Your whole home is now covered. Business Solutions BUSINESS BUSINESS NETWORKING INTERNET VOICE SOLUTIONS • SMB plans with speeds from Business phone lines • Ethernet Private Line (EPL) 25 Mbps up to 1 Gig over coax Hosted voice services • Bandwidth options ranging PRI and SIP Trunking services from 3 Mbps to 100 Gbps • Piranha Fiber plans with symmetrical speeds from 50 Mbps up to Toll-free numbers 2 Gigs over EPON Uj • u3.0 Large business plans with speeds up to 100 Gbps • Managed WiFi services ;�SEATTLE •Lewis Fary:: •McCall •BOISE Twin falls•Po �KANSASCITY ��•I - ST.LOUIS Independence - -- Chanute . Parsons ' � •Joplin - W:nsluw Rio Rancn t r- Ponca Gty , •/ -�' �" %BarUesvd!c • Cis�- •Dyersbu a_ •Prescott AMARILLO OKLAHOMACITY � •Show Low � � � w��'IEMPHIS - � ;�� ALBUOUEROUE r°tus •Ada C!evcland •Globe •Glarksde!e PHOENIX �'^�a"• •Ardmore ATLANTA •Safford .r, '' Columbus •Tevarkana •Gra^Ada •Bisbee � Sherman Wrnena � DALLAS �Odessa Natchez •MCComS F�. HOUSTON '°Rpnrr n• CORPUS par�,�. _ CHRISTI Network Reliability 41 i ♦% of • . • plant fed by fiber optic cables which run throughout our �_ • �. communities and across the United • ras. ��. ;/ a `'�1 I .7 �+ .• .e+ j - Our powerful, redundant fiber backbone allows us to provide the fastest speeds and exceptional reliability. Roll out of DOCSIS 3. 1 modems will allow for up to 10 Gbps downloadspeedsr • Gbps upload speeds for residential customers, as even greater reliability. w w • ♦lam' l!� i/VI •' • ' I l _ fes.♦• �•'•`�-. CUSTOMER & COMMUNITY SUPPORT • Local Office • 24/7 Tech Support � • Same Day Service • Experience with My, Disaster Preparation & Recovery • Proud Community Partner Partnering with Our Communities • Sparklight associates are passionate about giving back to the communities where they live and work. Our associates volunteer •- at local food banks, animal shelters, Habitat for Humanity, elementary schools and more. • Over the past six years, Sparklight has donated 1 ,200 Chromebooks to 24 Title 1 �'� schools in the markets we serve. • Sparklight has partnered with the Arbor 1 Day Foundation to plant trees in our markets and national forests, including areas ravaged by Hurricane Harvey. We will have planted 100,000 trees by 2020. Thankyou ! We look forward to continuing to work with you . Contact information : Cheryl Goettsche Sr. General Manager Sparklight (Western Idaho, Eastern Oregon) (208) 455-5575 Sparkll* ght