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HomeMy Public PortalAbout070-Gateway Service� Go EMPLOYER AGREEMENT THIS AGREEMENT is entered into by and between City of Richmond, hereinafter ("Payer") and Gateway Contracting Services, LLC (hereinafter "Gateway"). WHEREAS, Gateway markets health care services to assist employers, insurance companies, managed care plans, third party administrators and other groups or entities provide efficient and cost-effective medical care benefits for their customers ("Payer(s)"). WHEREAS, Gateway has entered into Agreements with hospitals, outpatient surgical centers, physicians, cardiac catheterization laboratories and other health care providers ("Participating Providers") for the provision of health care procedures ("Contracted Procedures") to Covered Persons in a unique health care delivery product and quality management system ("Program"); and WHEREAS, Payer desires to offer its enrollees and their dependents ("Covered Persons") the procedures and benefits of Gateway's Program, in accordance with Payer's benefit plan ("Plan(s)") managed by the Administrator. NOW, THEREFORE, in consideration of the mutual covenants and conditions contained herein, it is agreed as follows: I. DEFINITIONS The following words or phrases shall have the meaning set forth below 1.1 Case Rate: The term "Case Rate" means an all-inclusive global fee for all hospital, health care facility, and physician services which are provided to a Covered Person for Covered Procedures. 1.2 Covered Person: The term "Covered Person" means any person eligible to receive Covered Procedures. 1.3 Covered Procedures: The term "Covered Procedures" mean those Professional, Hospital and Health care Facility Services, listed in Exhibit "A", for which the Payer provides health benefits coverage. 1.4 Medically Necessary: "Medically Necessary" means that a health service (1) is appropriate and consistent with the diagnosis and is consistent with accepted medical standards; (2) is skilled care in nature; (3) as to institutional care, cannot be provided in any other setting, such as a physician's office or the outpatient department of a hospital or free-standing facility, without adversely affecting the Covered Person's condition; (4) is required for the treatment of illness, injury, diseased conditions, or impairment; (5) is not provided as a convenience to the Covered Person or provider; (6) is not experimental, investigational, or unproven; and (7) is not excessive in scope, duration, or intensity to provide safe, adequate, and appropriate treatment to the Covered Person. Contract No, 70_2004 1.5 Administrator: The term "Administrator" means any person, firm, corporation or other entity that has entered into an agreement by the terms of which the Administrator, on behalf of the Payer, will compensate Gateway for Contracted Procedures rendered to Covered Persons in accordance with the terms and conditions set forth in this Agreement. The Plan Administrator is not a Payer, unless the employee benefit offering is a fully -insured product. 1.6 Participating Providers: "Participating Providers" mean those health care providers who have entered into Health Care Services Marketing Agreements with Gateway to provide Covered Persons with Medically Necessary, Covered Procedures. 1.7 Payer: The term "Payer" means the employer, trust fund, insurer or legal entity which has entered into an Agreement with Administrator to adjudicate and reimburse claims according to the Plan and which has also entered into an Agreement to access the Gateway Program. (Payers may elect to utilize Gateway for any or all of the specialty types covered by this Agreement.) 1.8 Plan: The term "Plan" means the employee benefit plan offered to the employees of the Company that participates in the Gateway Program. 1.9 Silent Network: A Health Benefits Plan which does not properly identify itself to health care providers, facilities or members and is used in conjunction with other benefit plans or programs to obtain discounts off charges. Proper identification constitutes identification on the membership card, contract and explanation of benefits. II. RESPONSIBILITIES OF GATEWAY 2.1 Gateway Services: Gateway agrees to market the following activities: 2.1.1 Execute Agreements to market health care services of physicians, hospitals, and other health care providers for the provision of the Contracted Procedures contained within Exhibit "A" that is attached hereto and incorporated herein. 2.1.2 Provide Payer with a directory of current Participating Providers and notify Payer in a reasonable manner of all additions or deletions to the Participating Provider directory. 2.1.3 Provide Payer with a schedule of fees for Covered Procedures provided to Covered Persons. The current schedule of fees is contained within Exhibit "B" which is attached hereto and incorporated herein. 2.1.4 Make reasonable effort to submit bills for Covered Procedures rendered to HJMaster Contract Heart/Master Contracts/Employer Agrreements/City of Richmond 2004.doc Revised 04/04 2 Covered Persons no later than sixty (60) days after each episode of care included in a Case Rate. 2.1.5 Participate in and cooperate with a utilization review plan selected by Payer and approved by Gateway, and require Participating Providers to adhere to such a plan. It is anticipated that Precertification will be the only requirement for Covered Procedures. 2.1.6 Provide Payer with utilization data and other reports mutually deemed appropriate. 2.1.7 Notify Payer of any errors in claims or overpayments that the Program may reasonably recover and assist Payer in recovery thereof in no case will this occur more than ninety (90) days after the plan year end. 2.1.8 Use Protected Health Information (PHI) only as provided in this Agreement and Exhibit "D" of this Agreement. III. RESPONSIBILITIES OF PAYER 3.1 Payer Services: Payer agrees to perform the following services: 3.1.1 Offer the Program to all present and future employees where appropriate. The terms and conditions of the Program are to be clearly delineated to Payer's employees and their eligible dependents. 3.1.2 Consider all payment and program information provided by Gateway as confidential and to refrain from using or disclosing such information for any purpose other than those specifically approved by Gateway. 3.1.3 Present and discuss all concerns or issues regarding a Participating Provider with Gateway and not the individual Participating Provider. This Section 3.1.3 does not, in any way, interfere with the ability of the Covered Person to discuss problems and issues concerning care provided directly with the Participating Provider. 3.1.4 Provide Gateway with Plan data, claims data, employee enrollment information, and those reports mutually agreed upon which are necessary to carry out the terms of this Agreement, including effective dates and termination dates. If for any reason Payer is unable to comply with the terms of this Section 3.1.4, Payer shall provide a method of identifying Covered Persons that is acceptable to Gateway. 3.1.5 Adhere to Gateway policies and operating procedures as from time to time agreed upon by Gateway and Payer, including but not limited to those set forth in Exhibit "C". H:/Master Contract Heart/Master Contracts/Employer Agrreements/City of Richmond 2004.doc Revised 04/04 3.1.6 Be bound to the participation and compensation terms outlined in this agreement concerning Payers' obligation to compensate Gateway and/or the Participating Providers for Covered Procedures furnished to Covered Persons. 3.1.7 Payer agrees that it will not use the Gateway Program or Participating Physicians in a Silent Program. Administrator further agrees it will prohibit the marketing, sale or administration of benefits in which the Gateway Program, Participating Physicians or Case Rates are offered in a Silent Program; or, Gateway's Program and Case Rates are used by the Administrator, on behalf of the Payer which does not access the Gateway Program to negotiate reduced reimbursement with Participating Providers. IV. COMPENSATION AND RENEGOTIATION OF CASE RATES 4.1 Covered Procedures: Payer shall compensate Gateway in accordance with the schedule of charges agreed to and as contained in "Exhibit `B", as amended from time to time. Gateway shall bill the Payer's Company for procedures consistent with Article II. The obligation to reimburse Gateway for Covered Procedures shall, at all times, rest with Payer. 4.2 Non -Plan Procedures: Payer shall compensate non -Participating Providers, in accordance with the benefit plan, which may include physicians, hospitals and ancillary service providers, who by arrangement with Gateway provide Medically Necessary procedures to Covered Persons when those procedures are outside of those contained within Exhibit "A". 4.3 Payment by Payer: Payer shall obligate Administrator to pay the full undisputed substantiated amount due to Gateway on each bill, within thirty (30) days of receipt by the Administrator. Payer acknowledges that this Agreement covers only those procedures contained within Exhibit "A" and the condition of a Covered Person may require medical treatment(s) in addition to those contained within Exhibit "A". Such additional procedures and treatments will be provided to the patient consistent with the professional judgment of the treating physician(s) and shall not be covered by this Agreement. It is intended that the Covered Persons will work with the treating physician, the hospital and the Company to ensure compliance with the requirements of the Plan's managed care program. Gateway will bill for Contracted Procedures provided to Covered Persons only when such Contracted Procedures and Covered Persons are included on Payer's lists of the same required under Section 3.1.5 above. 4.4 Renegotiation of Case Rates: 4.4.1 The Case Rate fees for Contracted Procedures set out in Exhibit `B" will remain the same for a three (3) year period, from the Case Rate effective H:/Master Contract Heart/Master Contracts/Employer Agrreements/City of Richmond 2004.doc Revised 04/04 4 date noted on the pricing chart for each region, unless otherwise noted. 4.4.2 After the end of the initial three (3) year period, either party may give notice of its desire to renegotiate the Case Rates fees due Gateway by providing thirty (30) days written notice. In the event the parties do not reach agreement thirty (30) days prior to expiration of the term, the Agreement shall not renew and shall terminate upon expiration of the term. 4.4.3 If during the term of this Agreement, changes in technology and/or coding of medical procedure are adopted nationally, and the pricing of procedures subsequently increases or decreases because of the technology changes/or coding changes, Gateway may give notice of its intent to alter the case rates with thirty (30) days written notice. In the event that Administrator does not agree to the changes in case rates, Administrator may terminate this agreement with fifteen (15) days written notice to Gateway. V. COORDINATION OF BENEFITS 5.1 Cooperation concerning Other Party Liability: Upon notice and provision of proper information, Gateway shall cooperate with Payers for effective implementation of applicable coordination of benefits, subrogation, and other party liability provisions that are contained in the Payer's' Health Benefits Plans. In those situations where the Payer's Health Benefits Plan is primary, the Covered Person may elect to access the Gateway program or his or her Standard Benefit Plan. If the Covered Person elects to use his or her Plan, then Gateway's program does not apply and there is no Coordination of Benefits with Gateway. VI. TERM AND TERMINATION 6.1 Term: The term of this Agreement shall begin on the 1" day of January, 2004, and shall end on the 31" day of December, 2006, unless earlier terminated as provided hereunder. Thereafter, this Agreement shall automatically renew for consecutive twelve (12) month periods unless either party gives the other party one hundred and twenty (120) day's prior written notice of its intent not to renew. 6.2 Termination: This Agreement may be terminated as follows: 6.2.1 At any time upon the mutual written consent of Gateway and the Payer. 6.2.2 In the event that either party defaults in the performance of its duties or obligations hereunder, including the inability or refusal to provide services, the non -defaulting party shall provide to the defaulting party written notice of the default. The notice of default shall specify the nature of the alleged default or breach. If the default has not been cured within H:/Master Contract Heart/Master Contracts/Employer Agrreements/City of Richmond 2004.doc Revised 04/04 thirty (30) days of the notice, the non -defaulting party may terminate this Agreement effective thirty (30) days following receipt of such written notice. 6.2.3 Payer agrees that an Administrator that does not compensate Gateway in a timely fashion as set out herein may be terminated from coverage by Gateway with twenty (20) days notice. Such termination shall not become effective if the Company cures its nonpayment within the twenty (20) day notice period. 6.3 Continuity of Care: Upon termination of this Agreement for any reason, Gateway shall arrange for the provision of health care procedures to Covered Persons until such time as care may be transferred to other qualified health care providers or it is medically appropriate to cease providing care to the Covered Person. For those Covered Procedures initiated prior to termination of the Agreement, Payer shall pay and Gateway shall accept that amount contained within Exhibit `B". VII. STATUS OF THE PARTIES 7.1 Independent Contractors: In performing all activities and duties hereunder, the parties hereto agree that each is acting as an independent contractor of the other and not as an agent or employee thereof. Nothing in this Agreement is intended to create, nor shall it be construed to create, a joint venture, partnership, or any other relationship between Gateway and Payer other than that of an independent contractor relationship. Neither party to this Agreement shall be responsible or obligated for any,debts or liabilities incurred by the other in performing obligations that are not a part of this Agreement. 7.2 Non Exclusivity: Both parties are free to enter into similar agreements with other parties VIII. CREDENTIALS AND INSURANCE 8.1 Credentials: Gateway warrants that all hospitals affiliated with Gateway are JCAHO accredited and Medicare approved. Gateway also warrants that each physician affiliated with Gateway holds a current unrestricted, unlimited license to practice medicine in the State of Indiana, or other state in which care is rendered, has a current unrestricted license to dispense legend drugs, and has staff privileges at one or more Gateway affiliated hospitals. Gateway warrants that it will obligate participating providers to maintain all credential and certification information and that it will inform Payer in the event that a Participating Provider no longer meets the requirements of this provision. 8.2 Insurance: Gateway shall arrange by contract that each Participating Provider H:/Master Contract Heart/Master Contracts/Employer Agrreements/City of Richmond 2004.doc Revised 04/04 m become and remain throughout the term of the Agreement a qualified health care provider under the Indiana Medical Malpractice Act (I. C. 34.18), or the appropriate state medical malpractice act if care is provided in another state. IX. INDEMNIFICATION 9.1 Indemnification: Each party to the Agreement respectively assumes responsibility, including responsibility for legal fees and costs of defense, for liability, real or alleged, arising from their respective activities performed pursuant to this Agreement, or the activities of their respective agents, servants or employees. Neither party shall be liable to any third parties for any act or omission of the other party, its agents, servants or employees. X. MISCELLANEOUS PROVISIONS 10.1 Modifications: This Agreement constitutes the entire understanding between the parties hereto and supersedes all prior oral or written agreement or understandings between them with respect to the matters addressed herein. No changes, amendments, or alterations shall be effective unless agreed to in writing by both parties. 10.2 Enforceability: The invalidity or un-enforceability of any terms or provisions hereof shall in no way affect the validity or enforceability of any other term or provision of this Agreement. A waiver of any term, provision, or condition of this Agreement, whether by conduct or otherwise, shall not be deemed to be or construed as a further or continuing waiver of such term, provision, or condition. The parties further agree that any provision of this Agreement which is in violation of any laws or regulations of the State of Indiana or the United States, shall be null and void, but shall not affect the enforceability of other terms, provisions, or conditions of this Agreement to the extent that they do not violate any laws or regulations of the State of Indiana or the United States. 10.3 Assignment: Neither party may assign this Agreement or any interest, obligation, or duty hereunder without the other party's written consent. 10.4 Governim Law: This Agreement is entered into in the State of Indiana and shall be governed by the laws of the State of Indiana. 10.5 Notice Delivery: Any notice to be delivered pursuant to this Agreement shall be deemed delivered upon service, if served personally, or upon deposit with the United States Postal Service, by first class mail, postage prepaid, registered or certified, and addressed to the party at its last known address, or at such other address as shall be specified pursuant to notice duly given. 10.6 Waiver of Breach: The waiver by either party of a breach of violation of any H:/Master Contract Heart/Master Contracts/Employer Agrreements/City of Richmond 2004.doc Revised 04/04 provision of this Agreement shall not operate as nor be construed to be, a waiver of any subsequent breach hereof. 10.7 Confidentiality: Gateway and Payer each acknowledge a duty to maintain the terms of this Agreement as confidential, except where disclosure is required by law. 10.8 Anti -Discrimination: Pursuant to Indiana Code 22-9-1-10, Gateway, any subcontractor, or any person acting on behalf of Gateway or any subcontractor shall not discriminate against any employee or applicant for employment to be employed in the performance of this Agreement, with respect to hire, tenure, terms, conditions or privileges of employment or any matter directly or indirectly related to employment, because of race, religion, color, sex, disability, national origin, or ancestry. 10.9 Cancellation of Other Agreements: Effective as of the date hereof, any and all prior agreements between Payer and Gateway are hereby in all respects terminated and cancelled and Gateway shall assume no obligations thereunder or with respect, thereto. IN WITNESS WHEREOF, the undersigned have executed this Agreement on the date(s) shown below. "CITY OF RICHMOND" By: Printed: John P. Kenny Title: President, Board of Public Works Safety Date: 9 e i Approved by Sarah "Sally" Hutton, Mayor "GATEWAY CONTRACTING SERVICES, LLC" By: Printed: Terrance J. Kopp Title Chief Executive Officer Date: I / HAlaster Contract Heart/Master Contracts/Employer Agrreements/City of Richmond 2004.doc Revised 04/04 8