HomeMy Public PortalAboutAB 16-110 Integra FlexMcCALL CITY COUNCIL 216 East Park Street
AGENDA BILL McCall, Idaho 83638
Number AB 16-110
Meeting Date April 28, 2016
AGENDA ITEM INFORMATION
SUBJECT:
Health Reimbursement Account (HRA), Flexible Spending Account (FSA), and COBRA administration services
Department Approvals
Initials
Originator
or
Supporter
Mayor / Council
City Manager
Originator
Clerk
Treasurer
Community Development
Police Department
Public Works
Golf Course
COST IMPACT:
$732 For Remainder of Fiscal Year
Parks and Recreation
FUNDING SOURCE:
General Fund
Airport
Library
TIMELINE:
June 01, 2016
Information Systems
Grant Coordinator
SUMMARY STATEMENT:
Due to ongoing challenges with reimbursement requests and sub-par customer service with PrimePay, a change is necessary to satisfy our needs. We received quotes from four new third party
administrators who could manage our HRA, FSA, and COBRA accounts. Two of the four potential third party administrators have been eliminated based on negative reviews and feedback from
other customers. The third potential vendor was eliminated based on the type of accounts they were able to administer. We have been working with our broker, Echelon Group, to find a
solution that will result in a much higher level of service for account holders. After thorough review of our options, we have selected IntegraFlex of Boise, Idaho as our third-party
administrator. Any plan change requires at least thirty days written notice to terminate our agreement with PrimePay. We acknowledge that a mid-year change can be challenging, however,
we are confident that any disruptions will be minimal and manageable. We are planning to allow sufficient lead time to ensure the transition is handled smoothly between PrimePay and
IntegraFlex, as well as sufficient time for staff to receive information and training on how to request reimbursements effectively. Training and enrollment meetings for staff will take
place in May, prior to our June 1st effective date.
The enclosed Service Agreements are being reviewed by the City Attorney. Comments, if applicable, will be brought to the meeting on 28 April.
RECOMMENDED ACTION:
Remove PrimePay and assign IntegraFlex as our third-party administrator for HRA, FSA, and COBRA accounts, and authorize the Mayor to sign any/all necessary documents.
RECORD OF COUNCIL ACTION
MEETING DATE
ACTION