HomeMy Public PortalAboutAB 16-223 Integra Flex 9-22-2016McCALL CITY COUNCIL 216 East Park Street
AGENDA BILL McCall, Idaho 83638
Number AB 16-223
Meeting Date September 22, 2016
AGENDA ITEM INFORMATION
SUBJECT:
Request for Approval of an HRA, FSA and COBRA Third Party Administration
Department Approvals
Initials
Originator
or
Supporter
Mayor / Council
City Manager
Clerk
Treasurer
Community Development
Police Department
Public Works
Golf Course
COST IMPACT:
n/a
Parks and Recreation
FUNDING SOURCE:
n/a
Airport
Library
TIMELINE:
n/a
Information Systems
Human Resources
TM
Originator
SUMMARY STATEMENT:
Due to ongoing challenges with reimbursement requests and sub-par customer service with PrimePay, staff has requested quotes from other third party administrators who could manage the
City’s HRA, FSA, and COBRA accounts. Quotes were received from four potential third party administrators. Two of the four potential third party administrators were eliminated from
consideration based on negative reviews and un-favorable feedback from other customers. The Human Resources Manger has been working with the City’s broker, Echelon Group, to find a
solution that will result in a much higher level of service for account holders and the City. They have reviewed quotes and service delivery information from IntegraFlex in Boise and
Discovery Benefits in North Dakota. After considering cost, reference checks, and personal interaction with each vendor; IntegraFlex was selected to provide administration service
for our HRA/FSA and COBRA accounts. Staff has been working with Liz Barnett at IntegraFlex to ensure a smooth transition for employees.
The service with IntegraFlex will begin on October 1, 2016 in concert with our FY17 benefit plan year. All necessary documents and implementation processes have been reviewed and are
more than satisfactory. IntegraFlex representatives will be in McCall providing employee education on September 19, 2016. IntegraFlex staff has started work on a dedicated City of McCall
web portal, which employees and administration staff will utilize to expedite reimbursement requests and account process details. There will be a minimal period of time when employees
can submit reimbursement requests but actual reimbursement may be slightly delayed due to the transition from PrimePay. Staff anticipates this delay to occur between October 1, 2016
and October 10, 2016. The Human Resources Manager has had a very good experience dealing with staff at IntegraFlex since we began this conversation in May 2016. Staff looks forward
to continuing to build a great working relationship with IntegraFlex that ensures excellent service delivery to employees. The service agreement is attached.
RECOMMENDED ACTION:
Approve service and facilitation agreement with IntegraFlex to administer our HRA, FSA, and COBRA accounts, and authorize staff as an administrator to sign all necessary documents.
RECORD OF COUNCIL ACTION
MEETING DATE
ACTION