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HomeMy Public PortalAboutG & K Services Service AgreementG&K SERVICES iG&K SERVICES GM Address 701 St Anthony Street SERVICE AGREEMENT Mobile, Al36603 ;CUSTOMER City of Crestview !aooittss 198 N Wilson St Crestview, FI 32536 This Service Agreement, including die terms and conditions set forth below and in any attached written addenrla, all of which are incorporated herein by this reference (collectively, "Agreementi, is entered into by the Customer referenced above and G&K Services, Inc or one of its afhllates or suourhanes ("GRA"). G&K agrees to provide the services and merchandise listed in this Agreement. G&K's Service Guarantee: - G&K will deliver to Customer al: merchandise picked -up by G&K on a regularly scheduled delivery day by the next regularly scheduled delivery day, - G&K will clean all merchandise using high standards In laundering methods; G&K will inspect, repair and deliver to Customer, on the next regularly scheduled delivery day, all merchandise needing repair that can reasonably be repaired; - G&K will deliver to Customer, on the next regularly scheduled delnmry day, replacement oraddulonaI uniforms ordered of standard size and color and which are similar size and color as those In serwce at Customer, provided that G&K receives the order on a regular delivery day, - G&K will replace warn -nut merchandise of a standard sin and color on the next regularly scheduled delivery day with merchandise meeting G&Ks high quality standards, at no additional charge to Customer, except for merchandise damaged or lost and except for garment preparation charges; - G&K wwll review with Customer, Customer's account for services and merchandise as needed or upon request; and - G&K will meet or exceed Customers needs, and respond to any Ctstomerservke request or concern WI thin one business day I- PHONENUMNIN THE G&K CUSTOMER PROMISE SERVICE4EEMirdR@itiCR— -- G&K Services enhances your company's image and safety by consistently providing superior customer service and high quality work apparel and facility products and services. Our commitment to Service Excellence allows you to focus on what you do best while we focus on what we do best As a valued customer of G&K Services, we promise you that: Deliveries are complete, on time, and in good repair Billing is simple, accurate, and predictable Your needs are met promptly If G&K fails to satisfy its Service Guarantee with respect to a particular piece of merchandise or a specific service, upon receipt of written notice from Customer, G&K will promptly undertake to Correct the failure and issue Customer a aedit for the specific item(s) m sew(*) for the applicable service pwiod If G&K consistently fails to satisfy its Service Guarantee, Customer agrees to deliver vnitten details of any failure to C,AK Upon Its receipt, C&K will prom pdy undertake to correct any such failure, and will do so within 60days.If GM( fads to correct the specific issue(s) within 60days, Customer may terminate this Agreement by giving written notice of termination within 15 days after the end of such6o-day period, provided all amounts due GRA are paid, G&K's merchandise is returned to GRA In good and usable condition (excepting ordinary wear and tear), or replacement value Is paid for all G&K's merchandise that Is unretumed or damaged and/or Non-standard Merchandise (as identified in the table below). ITEM DESCRIPTION [Jeans 1 Cargos I i Shorts I Polos t Industrial Shirt Executive Shirt Executive Pants i 4x6 Track Mats i -- MERCHANDISE/SERVICE ITEMS NUMBER OF PERSONS/WY 1 INVENTORY PER PERSON/ITEM CHARGE PER ITEM/UNIT PRICE $.25 W $.22 W $.18 W $.20 W $.15 W $.25 W $.25 W $3.25 W SERVICE FREQUENCY CURRENT UNIT REPLACEMENT OR LOSS/DAMAGEVALUE $27.00 $30,00 $22.00 $24.00 $21.00 $25.00 $33.00 $85.00 NON-STANDARD (✓) - COMMENTS No price increase for the term of the agreement. No extra charge for Outsize. Please see Attached buyback pricing for embroidered Polos Preparation Nametag Emblem Direct embroidery AMOUNT $.75 $.75 $1.00 Outsize/Special size Image Guard Environmental WW CHRG Energy CHRG AMOUNT 0%/ 0% .oy 5 %/$ min. 5 %/S min. Lockers/Soil lockers Auto replacement (Wipers) Auto replacement (Flat) Auto replacement (Fluff) AMOUNT this Ayreement shall be effective and andmg on Customer as of the dale of execuuun byfustomer, ffte initial hem of this Agreement shall be 36nk1nths ("Initial Term') frau the date ofmsta Iation. Folowinn}Ffretmt4f ve 40,prlouoalteeepi►etenkile edlittdtt- Delivering Uniform Service Excellence: G&K SERVICES — CONFIDENTIAL 1. Customer agrees to pay all anoints invoiced ay G&K under this Agreement even if Customer requests reduced or no service for a particular week or weeks If G&K has extended credit Iu Customer, payment teens are net 10 days after the end of the month in which delivery was made. A late payment charge equal to the lesser of 15% per math or the highest rate permined by law voll be charged on any past due amounts G&K may elect at any time to revoke credit and continue to provide merchandise or service only on a cash -on delivery bass. amok (. GI( mays alga n eRer4Cr ruse c,WE tistaigt4tnr tturtojlhr�re�n Wowed bylr&K M ( 1pe! la (b) any lesser period from commencement of this Agreement Gntcmer will also flay G&K for any of G&KY merchandise that is lost or damaged (ordinary wear and tear excepted), the price fa which snail be G&K's then current replacement value 2. NI rental mechaxkse supplied to Customer under this Agreement remains the property of G&K. Any merchandise designated as 'NOG' (or similarly) is Customer's proper ty 3 Customer agrees tonotifyG&Kinwrinng°larsy*introducedotothemerchardisethatmaypowahealth or environmental hazard or risk, or which requires unique handling, a g., merchandise contaminated a which may be contaminated with lead a other heavy metals, bloodborne pathogens, teak or hazardous waste a materials G6dt reserves the right not M handle or process any merchandise soled will; any such substmas 4- Absent GAK's gross negligence awith! nhisamdaL Customer agrees to be responsible fa and hold G&K and Its officers, dnecton, employees, agents and other represental ves, harmless from any and all dams, IWbHuas, losses, damages, injunes a deaths arising directly a Indlredly from provision of merchandise, Non-standard merchandise and/or services to Customer a the use 11;error by Groaner or others 5 Customer represents that it his no commitment to any other canpany for services, merchandise or Non standard merchandise described in a othenvise covered under this Agreement Customer agrees toatterfrom G&It ail d its requirements for the type of mechanise, Non-standard merchandise and WARS provided by G&K to Customer under this Agreement, The individual signing this Agreement foe Customer is authorized (a possesses the requisite apparent or actual authority) M enter into this Agreement on Customer's behalf G Upon any termination, expiration or cancellation of itds Veen rem for airy reason, Customer wall rental to UK all of G&K's merchandise in good and usable condition (excepting ordinary wear anu :ear) or pay G&K's then current replace memo value fa any such merchandise not returned a Os is returned In damaged condition, writ purchase& GRAY then current replacement prima( Non-standard Menhatdiseand wdl pay to G&K all amounts owed under this Agreement, inducing al accounts recewable, plus, if applicable, the early termination fee. 7 In dr event Customer fails in any pHs commitments under this Agreement or files voluntary or involuntary bankruptcy or a receiver is appunted, G&K may, at Its discretion, suspend its performance or terminate this Agreement upon written notice M Customer Cotner's obligation set hxth in the Agreement will strvfve any urrh termination of this Agreement, as necessary. 8 OTHER THAN AS SPECIFICALLY SET FORTH IN THIS AGREEMENT, ANY MERCHANDISE, NON-STANDARD MERCHANDISE OR SERVICES ARE BEING PROVIDED "AS IS," WITHOUT ANY WARRANTY OF ANY KIND, WHETHER EXPRESS OR IMPLIED OR STATUTORY, INCLUDING ANY IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, GOOD AND WORKMANLIKE MANNER AND NON•INFRINGEMENT OF THIRD PARTY RIGHTS. CUSTOMER ACCEPTS SOLE RESPONSIBILITY FOR SELECTING THE TYPE AND AMOUNT OF MERCHANDISE, NON-STANDARD MERCHANDISE AND/ OR SERVICES HEREUNDER. CUSTOMER ACKNOWLEDGES THAT THE MERCHANDISE, NON-STANDARD MERCHANDISE AND/OR SERVICES SUPPLIED UNDER THIS AGREEMENT ARE SUPPLIED FOR GENERAL PURPOSES, EXCEPT WITH RESPECT TO MERCHANDISE OR NON-STANDARD MERCHANDISE SPECIFICALLY IDENTIFIED AS"FIRE RETARDANT,"FLAMERESISTANT"OR FOR OTHER SPECIFICALLY IDENTIFIED SPECIAL PURPOSE. CUSTOMER HAS NOT RELIED UPON ANY REPRESENTATION BY G&K OR ITS REPRESENTATIVES IN CUSTOMER'S SELECTION OF MERCHANDISE, NON-STANDARD MERCHANDISE AND/OR SERVICES. g IN NO EVENT WILL G&K'S TOTAL L1ABIUTY RELATED TO OR UNDER THIS AGREEMENT EXCEED THE TOTAL AMOUNT PAID BY CUSTOMER TO G&K FOR THE MERCHANDISE, NON-STANDARD MERCHANDISE AND/ OR SERVICES PROVIDED UNDER THIS AGREEMENT DURING THE 12 MONTHS PRECEDING ANY RELATED CLAIM. UNDER NO CIRCUMSTANCES SHALL G&K BE LIABLE FOR ANY INCIDENTAL, CONSEQUENTIAL OR SPECIAL DAMAGES, INCLUDING LOST WAGES, REVENUE, PROFIT, OPPORTUNITY OR DATA, OR LOSS OF USE, EXEMPLARY OR PUNITIVE DAMAGES. 10 MK nerves the nght to sr Orsini ite any rental merchandise with merchardse of similar lieness 11 The Addendum to G&K Services Service Agreement shall be used to add additional merchandise or service items that do not fit onto the face of this Agreement, add additional merchandise a service Items that are added after the Agreement is in effect, or to help danfy the terms of the Agreemenntsdf. CUSTOMER AUTHORIZATION IGNATURE j 6Nsr/rtt^a tfTLE I I u bei-A t� y DATE 10-2,3- r� G&K SERVICES — CONFIDENTIAL S[alaAGRIBLENTMUTE 0 12 No additional terms, (Winans or agreements provided by Customer with any p orhase order, request fa service, mmittance or other canmunKation shall be binding on G&K regardless of whether signature is requ end 1311tis Agrearert, and any claim or dispute between the peons arson hem or relating to thn Agreement, the parties' retanasshgm, the mires provided by solve nserclandise or Non-standard merchandise provided by G&K will be Poled IryMiaesolalaw,adrlawsoldie Provimceof Canada inMedithe G Ufaclityseniang(mtaniernlocated n Nth case, without regard to respatrr conflict d lam prowslons Cusunner agrees Inat all actions or praredmgs advrg in owed& with this Agreemerl shah be dtd aril litigated aduserely in the state and federal teals located in the foray d Hennepin, Star dMinnesota. and udn the mandatory powsno the Matslaaed m Kenneoin Carty, Mrvesaa shah hale jurisdiction and venue rover Customer fa Ilia purpose: provided, howeset that with respect to Customers in Canada served tri a (AK location in Gouda, jurisdiction and venue shal be ite Rayne ofCanadain which theG&Kfacility servicing Customer nbated Myclamor cisputemustberesolvedonlyasprovidedhereinPoortohag any legal next rang n any ran t the pints Srst attempt in good faith to resolve the Mon a (hipster, incluMgby negouasim at agreed Won ume(s) and loutru s) All regolationt are conhdental and will be Ireaed as settlement negotiations Cosine( will reimburse al lot aBcosts, Including ahonteySfeesasd Mated erpenses,mcurredbyG&K to ndmce the obligations d(ustemerunder this Agreement 14 VAth the exception of Coslamer's payment obligators, any interruption denier patys usrul grrations, a xdelay a termination of service provided in this Agreement, whether b/ acts of Gad fires, explosions stars, a other *dome dmutbances, or arty cause beyond the reasonable Mead of the affected pang, wb not be cantered A hurt d this Agreement, (madded that the affected party promptly rndertakes actions b corral the maser gong mr to any sub interruption ordetay. 15.1(arty provision of this Agreement is determired by a auto! Conhpelent jurisdklar to be imalid, the inn tinicg tams ard conditions roll reman in lull lone and effect Ibis Agreement constitutes the enbrr agreement between the parties with respect ID Rs subyea matter and supersedes al pria a contemporaneous oral a written agreements between the panes. do waivers a statements made Ly any represe tatbe of G&K sail be valid ides ixluded in waleg b thn Agreement or ale wise areal min warily by the pubes to amendment to the Agreement Mil be binding unless in wiling signed teethe panes 16. NI notions permitted or regured under On Agreement must be in writing and transmitted by rational)), required postal servee, personal delivery, a nationally arognited confer wake, cerufed or egnteied mad, return receipt 'Mural,facsimile (wdhconfirmation) eosin respectt0GA?ConCustomer'sIronic 17.(usrcvner may tnmiae this Agreement early fa any reasons, pun del that Customer notches G&K let wit ng prior to the effective date of any such term natior, and complies with A he requirements of Sakai 6, 6x11)(h9 payment of zn eady termination fee.Thhe eaey termination fee Is ulcufated as Wen: nmltOly the number of weeks reunug in the rancor term times an amount equal to 50%ei the OM? weekly amounts hvuked by CIK to Castanet dieing (a) the hill aghl deheries by G&K to Customer, a (b) any ksserpenod hom commencement elms Agreement To the extern that Customer laminates this Ageement as a result °TVAs consistent failure to satisfy its Service GI nuke as set kith h this Ageerneri. Custurin shall be required to pay G&K Ihr amants mirrored abase, Piehdvg only the ealylenmmatro fee. 18 The following applies to Non-standard Merchandise Nor-standad Merzhandne canss of any flame resistant a retardant garments, high mlrity garments, enhanced vivhlity garments, permanent), embroidered gamments, logo macs, a any other merchandise orsernaitem setforthInthisAryeanertwherete'Nan %retard ationIsntaked -Other than flame resistant or dame retardant merduncise normally slaked by G&H, Customer agrees to purchase any Non-standard Merchandise in service or in inventory for Customer upon termination of this Agreement at G&K's then current replacement prke. -Customer is responsible for determining whether any Nan -standard Merchandise is fit for a particular purpose and suitable fa Customer's intended use, a the intended use of Customer's employees or others, and Customer assumes al risk and liability whatsoever in connection therewith. - Csntareris hereby advised by G&K that certain Non-standard Merchandise may bse Rs properties over tine as a result ofavadety of factors, including repeal launderings, use of and/or damage to the merchandise. As a result, G&K makes nommesentatton, guarantee en warranty whatsoever, inducing any implied warrantyof merchantability or fitness fa a paraularpurpose, that any Nan -standard Merchandise will avert or prevent any particular safety occurrencesaronsequerrceswhids the Non-standard Mekhandisemay bedesigned to avert a prevent, whether laundered by G8d(, Customer, a Utrd parties - G&K hereby thsdaints, ardOntomeron behalf °Unfit its employees and others, acknowledges and agrees that G&K shall have no liability whatsoever relating to the Non-standard Merchandise. Further, on behalf of Zeit its employees and others, Customer hereby agrees to hold G&K and its officers, diredas, employees, agents and other representatives, harmless from my and all dalms, lab/likes, losses, damages, injuries a deaths due directly or indirectly to the use, murrain or consequences relating to the Namlandard Merchandise. t PROTESSICNAI SATES SIGTIAILIM G&K SERVICES AUTHORIZATION I DAIE TTLE I TITLE J 6�.)1 /, - i /1 / MGAQ ACCEPTANCE DATE /f/f G & K Services "Specialty Garment" Purchase Agreement Garments that are embroidered with personalized company logos, company names, or employee names, at the customer's request, that are part of the G & K rental program cannot be reissued and therefore does not qualify as part of our circulating rental garment inventory. Consequently, a "Purchase Agreement" is necessary for these type of garments if they are removed from the rental program for such reasons as separation of employment, size changes, termination of employee participation, etc. Considering this, customer agrees to purchase any embroidered garments that are removed from the rental program. • Purchase Price: $24.00 Customer Signature: Printed Name: G & K Representative: 0-6 Months 7-12 Months 13-18 Months 19-23 Months 24-35 Months 36+ Months 100% 75% 50% 25% 10% 0% Date: 6 Date: 6 - 3- rs G&K SERVICES 1G&KSERVICES !GBKAddress 701SIAnthony Street SERVICE AGREEMENT 1 Mobile, Al36603 �CUSTOMERCity of Crestview AUOaESS 198 N Wilson St Crestview, FI 32536 This Service Agreement, including the terms and conditions set forth below and in any attached written addenda, all of which arc incorporated herein by this refrence (adleaively,'Agreement"), is entered into by the Customer referenced above and GM Services, Inc. or one ants affiliates orsubsideries l"G&K'). G&K agrees to provide the services and merchandise listed in this Agreement. G&K's Service Guarantee; - G&K will deliver to Customer all merchandise picked -up by G&K on a regularly scheduled delivery day by the next regularly scheduled delivery day; - G&K clean all merchandise using high standards In laundering methods; 68,1( will inspect, repair and delver lu Grslomer, on the next regularly scheduled delivery day, al merchandise needing repair that can reasonably be repaired; - G&K will deliver to Customer, on the next regularly scheduled delivery day, replacement or additional uniforms ordered of a standard size and color and which are similar size and color as those in service at Customer, provided that G&K receives the order on a regular delivery day; - MX will repdare worn -nut merchandise of a standard sue and rotor on the next regularly scheduled delivery day with merchandise nreering G&K's high quality standards, at no additional charge to Customer, except for merchandise damaged or lost and except for garment preparation charges; - G&K will review wirh Customer, Customer's account for services and merchandise as needed or upon request; and - G&K will meet or exceed Customer's needs, and respond to any Customer service request or concemvwthin one business day. THE G&K CUSTOMER PROMISE i PHONE 11i IKA I -S;oitti- iameRtiUVetft - -- G&K Services enhances your company's Image and safety by consistently providing superior customer service and high quality work apparel and facility products and services. Our commitment to Service Excellence allows you to focus on what you do best while we focus on what we do best As a valued customer of G&K Services, we promise you that: Deliveries are complete, on time, and in good repair Your needs are met promptly If G&K rails ro satisfy its Service Guarantee with respect to a particular piece of merchandise or a spear service, upon rereipt of written notice from Customer, G&K will promptly undertake to correct the failure and issue Customer a credit for the specific itcm(s) or see vice{s) for the applicable service pedal If G&X consrstentiy fails to satisfy its Service Guarantee, Customer agrees to deliver written details of any failure to G&K Upon its receipt, C&K will promptly undertake to correct any such failure, and will do so within 60days.IfC&K fails to Correa the specify; issue(s) within 60days, Customer may terminate this Agreement by giving written notice of termination within 15 days after the end of such60-day period, provided all amounts due G&K are paid, G&K's merchandisers returned to G&K in goad and usable condition (excepting ordinary wear and tear), or replacement value Is paid for all G&K's merchandise that is unrelbmed or damaged and/or Non-standard (Merchandise (as identified in the rable below). — - - - MERCHANDISE/SERVICE ITEMS ITEM DESCRIPTION Jeans Cargos Shorts i Palos Industrial Shirt Executive Shirt Executive Pants I 4x6 Track Mats NUMBER OF PERSONS/WY. INVENTORY PER PERSON/ITEM CHARGE PER ITEMNNIT PRICE $.25 $.22 $.18 $.20 $.15 $.25 $.25 $3.25 SERVICE CURRENT UNIT FREQUENCY REPLACEMENT OR LOSS/DAMAGEVALUE $27.00 S30.o0 w $22.0e w $24.o0 w Vim w $25.00 w $33.00 V1 $85.00 NON-STANDARD COMMENTS No price increase for the term of the agreement. No extra charge for Outsize. Please see Attached buyback pricing for embroidered Polos I - -- Preparation Nametag Emblem Direct embroidery ibis Agreement shall be effective and oinding on da�g priint wtuthee,yireties4the AMOUNT - — 1 $.75 1 $.75 $1.00 AMOUNT Outsize/Special size 0 %/ 0 % Image Guard Environmental WW CHRG Energy CHRG • o `j 5 %/S min. 5 %/$ min. Lockers/Soil lockers Auto replacement (Wipers) Auto replacement (Fiat) Auto replacement (Fluff) ...•• ..01=, AMOUNT % 96 ustamer as of the date of execution by Custmner lire initial term of iris Agreemem shell be 36mouths ("Initial Term") from the date of vista latlon. FoHewintiiiee8r1 41re Delivering Uniform Service Excellence° G&K SERVICES - CONFIDENTIAL 1. Customer agrees to pay all amounts invoiced by G&K under this Agreement even if Customer requests reduced a no service for a particular week or weeks if G&K has extended credit to Cu5lomen, payment terms are net 10 days after the end of the month in which delivery was made, A late payment charge equal to the lesser of 15% per mach nr the highest rate permitted by law will be charged on any past due amounts G&K may elect at any time to revoke credit and continue o provide merchandise or savice only on a cash -on delivery basis, II fvvmay-alsoypatatek irrrnasemrhamaant5;prowd[dih notce-U isteat 'n ti nineurh .E r0 " A>J ilIEnt is in e ecl,G tiillchargeCustcmaarrnn'nnum err arse yelmo6nts 'DOA brl&K to Customer la merjtanttl:ual (b) any lessee period lion commencement of this Agreement Customer will also pay GM( for any of G&K's merchandise that is lost or damaged (ordinary wear and tear excepted), the price fa whIt h shall be G&K's then current replacement value 2. All rental merchandise supplied to Customer under this Agreement remains the properly of G&K. Any merchandise designated as "NOG" (or similarly) is Customers property. 3 Customer agrees to not i41 G&K in writing of anything introduced onto the merchandise that may pose a health or environmental hazard or risk, or which writes inrique hurtling, a y, merchandise contaminated of which may be contaminated with lead or oilier heavy metals, bdeodborne pathogens, Iasi( or hazardous waste or materials G&K reserves the right not to handle or process any merchandise spied with airy such substarxms. 1 Absent G&K's gross negligence or willful misconduct, Customer agrees to be responsible for and hold G&K and its officers, directors, employees, agents and other representatives, harmless from any and all darns, Ilablllus, losses, damages, injuries or deaths arising directly or indirectly from provision of merchandise, Non-standard merchandise and/or services iu [intoner a the use I wren(by Custameh or others, 5 Customer represents that it has no commitment to any other company for services, merchandise or Non standard merchandise described in or otherwise covered under this Agreement Customer agrees loader from G&K all of its requirements for the type of merchandise, Non-standard merchandise and services provided by G&K to Customer under this AgreementThe individual signing this Agreement for Customer is authorized (a possesses the requisite apparent or actual authority) to enter into this Agreement on Customers behalf G. Upon any termination, expiration or cancellation of this Agreement for any reaoo, Customerssil return In G&K all of G&K's merchandise in goal and usable condition (excepting ordinary wear and :ear) or pay G&K's then current replacement value for any such merchandise not returned or that is returned in damaged condition, will purchase at G&K's then current replacement prim all flan -standard thimhadise and will pay to G&K all amounts owed under this Agreement, including all accounts receivable, plus, if applicable, the early termination fee. 7 In the event Customer fads in any of Its commitments under this Agreement or files voluntary a involuntary bankmptry or a receiver is app anted, G&K may, at its discretion, suspend its performance or terminate this Agreement upon written notice to Customer Customer's obligations set forth In this Agreement will survive any sorb termination of this Agreement, as necessary. 8 OTHER THAN AS SPECIFICALLY SET FORTH IN THIS AGREEMENT, ANY MERCHANDISE, NON-STANDARD MERCHANDISE OR SERVICES ARE BEING PROVIDED "AS IS;' WITHOUT ANY WARRANTY OF ANY KIND, WHETHER EXPRESS OR IMPLIED OR STATUTORY, INCLUDING ANY IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, GOOD AND WORKMANLIKE MANNER AND NON -INFRINGEMENT Of THIRD PARTY RIGHTS. CUSTOMER ACCEPTS SOLE RESPONSIBILITY FOR SELECTING THE TYPE AND AMOUNT OF MERCHANDISE, NON-STANDARD MERCHANDISE AND/ OR SERVICES HEREUNDER. CUSTOMER ACKNOWLEDGES TIIAT 111E MERCHANDISE, NON-STANDARD MERCHANDISE AND/OR SERVICES SUPPLIED UNDER THIS AGREEMENT ARE SUPPLIED FOR GENERAL PURPOSES, EXCEPT WITH RESPECT TO MERCHANDISE OR NON-STANDARD MERCHANDISE SPECIFICALLY IDENTIFIED AS"FIRE RETARDANT,""FLAMERESISTANT"OR FOROTHER SPECIFICALLY IDENTIFIED SPECIAL PURPOSE. CUSTOMER HAS NOT RELIED UPON ANY REPRESENTATION BY G&K OR ITS REPRESENTATIVES IN CUSTOMER'S SELECTION OF MERCHANDISE, NON-STANDARD MERCHANDISE AND/OR SERVICES. 9 IN NO EVENT WILL G&H'STOTAL LIABILITY RELATED TO OR UNDER THIS AGREEMENT EXCEED THE TOTAL AMOUNT PAID BY CUSTOMER TO G&K FOR THE MERCHANDISE, LION -STANDARD MERCHANDISE AND/ OR SERVICES PROVIDED UNDER THIS AGREEMENT DURING THE 12 MONTHS PRECEDING ANY RELATED CLAIM. UNDER NO CIRCUMSTANCES SHALL G&K BE LIABLE FOR ANY INCIDENTAL, CONSEQUENTIAL OR SPECIAL DAMAGES, INCLUDING LOST WAGES, REVENUE, PROFIT, OPPORTUNITY OR DATA, OR LOSS OF USE, EXEMPLARY OR PUNITIVE DAMAGES. 10 G&K reserves the nght to substitute any rental merchandise with merchandise of vnular likeness 11 The Addendum to G&K Services Service Agreement shall be used to add additional menhandise or service items that do not fit onto the face of this Agreement, add additional merchandise or service Items that ale added after the Agreement is in effect or to help;lanfy the terms of the Agreement itself Tn DATE NATUIIE CUSTOMER AUTHORIZATION NAA ' / / I z�be f--a m y CI.e_if G&K SERVICES - CONFIDENTIAL S EBVICE AGm EITAtit IIUADEI 7 12, No additional terms, renditions or agreements provided by Customer ssith any punt rase order, request fa service, remittance or other mnmwYrariou shall be binding ern GbK regardless of whether signature is required. 131his Agreernert and any claim or dispute between the parties aiisirwg I:cm or relasrg to this Agreement, the parties' relationship the services prodded hY supplier, merchandise a Non-standard mehc andise provided by GM will be goarcnxd byMinnesota law, orthe laws of the Raiment Una la in widchtheG&K facility seninngCustomer islocated, in each case, without regard to it; respecter? caaMcl of laws pNVISICns CUSIOrnet agrees INN all actions or prosccdinys arising in connecion with this Agreement V•al he lied and blvgi(al exclusively in the state and federal caul Is located in the faulty of denrnepin, Side of Minnesota, ant order Mt nrardatay proyisien, the courts located inhtenrepin County, M9rnesola shall have juisdiction and verve oser Customer fa II is purpose; provided, luovmee drat with respect to Customers in Canada ser:ed byaG&K kacatbn mCarada, jurisdiaien and venue shall he the ProwrreofCanada in;rlr clt tMeG&Kfacility servicing Customer is located Any cla m orastride mustbe resolved only as provided herein Pro to hlmg any legal pr:crating n any court, the parries first ar:empt in gond faith to resolve the Claim or cE;pure, irdating by negoGaGon at agreed Naafi (inlets) and location(s) NI negotiations are confidential and will be heated as senkment negotiations Customer will rennburse Gbh fir all casts, h .ludng alcrne}s fees end related eyposts, incurred by G&K to aifohce the obfgations of Customer under this Agreement 11 V6th the e,replion of CuslomeA payment obligations, any interrumiln of rider parry's usual operations, or relay a taminafion of service prowled in this Agreement, whether by acts of Ged, fires, explosions, states, anther industnal disturbances, el arty cause blood the reasonable control of the affected party, w II not be mnside;ed a hnU h of this Agrrerreng provided that the affected party promptly undertakes actions to correct the matter going Me to any such interruption or delay 15.1fany provision of ihts Agreement is detenrieed by a tout of competent jurisdiction to be invalid, the remahing terms and conditions vnl remain in fur face and effect. Trls Agreement constitutes the entire agreement behveen the pntfes with respect to its w(ect matter and supersedes all prix or contemporaneous oral a written agxnnents kmeen the parties. No watoisor statements made by any representative of G&K will be valid unless included inwit iirg in lids Agrearrentor ether \ vise agreed to iuwritinl by the parties No amendment to Ibis Agreement wl be binding unless in wining signed by the panics 15"NI natio pennitkd a required under ells Agreement must be in writing and transmitted by nnationaL''y recognized postal service, animal delrrety, a nationally recognized tourer serda, ratified or registered mail, return receipt regnestut ranin ae hvih toehir minion) or, with respect to 68K, on Customers imalce i7.Customer may terminate th s Agreement eery for any reason, pov del that Customer notifies GtiK in wing Pia to Me effective date of achy soh temrnatior, and campfes with all :he moldier meats of Section 5, including payment of an early terminabxn fee.The early termination fees cakulated as follows: multiply the twitrter of weeks rev tin eg in the current term times an amount equal to 5015 of the WI?. ye weekly amw is insured by C&X to Custer rr during (a) the first eight deliveries by G&K to Customer, or (b) any lesser penod pan Canmencement anus Agreement To tie extent that Customer terminates this Aryeemenl as a IDSull of G&la's consistent failure to saky its Service GITINDlee as set forth in this Ayreemerl, Customer shall be monied to pay G&K the amrrtats referenced aloe, excluding only the early terminal inn fee. 18 rise fallowing applies to Nan-srandaul MercharrJise than-standad Merchandise consis:s of any Ilene resistant or retardant garments, high visibility gatircnts, enhanced visibility garments, permarenty embroidered garments, logo mats, or any other merchandise aserwa item set forth in this Agreeill ert where rime-M'an Sla rdaid' column is red fed - Other than lame resistant or (Tame retardant merchandise normally stocked by G&K, Customer agrees to purchase any Non-standard Merchandise in service or in inventory for Customer upon terminalion of this Agreement at G&K s then current replacement pike. -Customer is resporuble for determining whether any Non-standard Merchandise is fit for a particular purpose and suitable fa Customers intended use, a the intended use of Customers employees or others, and Customer assumes all risk and liability whatsoever n connection therewith. - Customer is hereby advised by G&K that certain Yon -standard Merchandise may lose Its properties overtime as a rescdt of variety of factors, including repeat launderings, use of and/ordamage to the merchandise. As a result, G&K makes no representation, guarantee a warranty whatsoeve, i Nil ing any implied warranty of merchantability or fitness for a partiodarpurpose, that any Nun -standard Merchandise will avert or prevent any particular safetyoaurrences or consequences which the Non-standard Merchandise may be designed to avert or prevent, w hether laundered by G&K, Customer, a third parties. - G&K hereby disclaims, and Customer an behalf (Abseil, i is employees a rid others, ackncoledges and agrees that G&K shall have no liability whatsoever relating to the Non-standard Merchandise. Further, on behalf of itself, u employees and others, Customer hereby agrees to hold G&K and its officers, directors, employees, agents and other representatives, hamless from any and all daims, liabilities, losses, damages, injuries a deaths due directly aindirectly to the use, occunencesa consequences relating to the Non-standard Merchandise. I _ 1 PADEESSICNAL SALE5 SIGNATURE G&K SERVICES AUTHORIZATION ' DATE TITLE 6/0) .1/4-- i14 MCAT ACCEPTNICT DATE 6-026—/r— Aijf� TIME G & K Services "Specialty Garment" Purchase Agreement Garments that are embroidered with personalized company logos, company names, or employee names, at the customer's request, that are part of the G & K rental program cannot be reissued and therefore does not qualify as part of our circulating rental garment inventory. Consequently, a "Purchase Agreement" is necessary for these type of garments if they are removed from the rental program for such reasons as separation of employment, size changes, termination of employee participation, etc. Considering this, customer agrees to purchase any embroidered garments that are removed from the rental program. • Purchase Price: $24.00 Customer Signature: Printed Name: 7-iia>f» 47kuideSteln /6 G & K Representative: 0-6 Months 100% 7-12 Months 75% 13-18 Months 50% 19-23 Months 2,5% 24-35 Months 10% 36+ Months 0% Date: 6 Date: 6 - Ks- G & K Services "Specialty Garment" Purchase Agreement Garments that are embroidered with personalized company logos, company names, or employee names, at the customer's request, that are part of the G & K rental program cannot be reissued and therefore does not qualify as part of our circulating rental garment inventory. Consequently, a "Purchase Agreement" is necessary for these type of garments if they are removed from the rental program for such reasons as separation of employment, size changes, termination of employee participation, etc. Considering this, customer agrees to purchase any embroidered garments that are removed from the rental program. • Purchase Price: $24.00 Customer Signature: PY-4/7 /Z / .i';' � Printed Name: % /i idedi-te � G & K Representative: 0-6 Months 100% 7-12 Months 75% 13-18 Months 50% 19-23 Months 25% 24-35 Months 10% 36+ Months 0% Date: Date: I Customer agrees to pay all amounts invoiced ay G&K under this Agreement even if Customer requests reduced or rw Service for particular week a weeks If VA has extended Gelid lu Custom. payment tenor are net 10 days after the end of the month in which delivery was made A late payment charge equal in the lesser of 159b per month or the highest rate permed by law val be charged an any past due amounts G&K may elect at any rime to revoke credit and continue to provide merchandise or service only on a cash -on -delivery basis erbikpaos+KeserdsMtg aulthollailr-makatiolfi1FG&K-wiPiaoddtathamwnlleer nobceiolustomorautherimotsuch.setnotessuearesirefequired At any lime while Urs Agreemem is in eft4GRA chaxsx(Numameinumalthe greater dS35 ay5•ibdIle mar? we* awls awaked by G&K to Customer la men adise and service Mend:d gunny la) lie AN eghA dam/ft a (b) airy lesser period hom commencement of this Agreement (intoner will also pay G&K for al, of G&ICs men ha vise that is lost a damaged (ordlri ry wear and tear ermined), the woe for svhlkh stall be G&K1 then current replacement value 2 M maid merthaidsa suppled to Customer under this Agreement laws the properly of G&K- My merchandise designated as 'NOG" (a sirrarly) is Customers poverty 3 Customer agrees to notify G&K m writing of anything mtrodsced auto the merchandise that may pose a health or environmental hazard or risk, a which requires maple Mali% e.g., rnor*dist contaminated or which may be cmtan fated with lead a other heavy metals, btoodborne pathogens, laic a hazardous waste a medals G&K reserves the right rot to handle a process any merchandise soled with any such suhstarres 4 Absent G&K's gross negligence a*dui misconduct Customer agrees to be responsible for and hold G&K and us dfrers, dteckrs, employees, agents aed other represemat yes, harmless kom any and al dams, habitats. losses, damages, mpmes a deaths arising directly or Indirectly from provision of medundoe, Non-standard merchandise and/or smokes tuCustomer athe use arr a(by(interne'aothers 5 Customer uquesents that n has no commitment to o y other company fa senores. mechanise a Non standard merchandise described nor otherwise covered under this Agreement Customer agrees molder from GU all of is requirements far the type of merchandise, Non-standard merchandise and snares provided by G&K to Customer under this Agreement The individual signing this Agreement fa Customer is Juanrtd (a possesses the requisite apparent or actual authority) to enter into this Agreement on Customers behalf 6 Upon any termination, expiration or cancellation duds Atprenrrut lea y Resat Gastonia will return to G&K all of GUS merchandoe in good and usable cord* (excepting ordinary wear and tar) or pay GMCs then current eylaament value Geary such merchandise not retuned a that is mimed in damaged condtion, vital purchase al GU%tlarnt current restaurant price all Non-standard Mawhardoe and wet pay to &VIA waters o it under this Agrearient induding al accounts recenable, par, if apPLtable, the eady lenTIMalion fee. 7 In de event Customer fails in any a ins Commtrnents owlet this Agreement or fides voluntary or Imrohntay baringury or a receiver Is appointed, G&K may, at as discretion, suspend us performance a terminate this Agreement upon wMten notice toCustomec Customers obligations set lath in this Agreement will survive any such terminator of this Agreement. as necessary R OTHER THAN AS SPECIFICALLY SET FORTH IN THIS AGREEMENT. ANY MERCHANDISE, NON-STANDARD MERCHANDISE OR SERVICES ARE BEING PROVIDED "AS IS" WITHOUT ANY WARRANTY OF ANY KIND, WHETHER EXPRESS OR IMPLIED OR STATUTORY, INCLUDING ANY IMPLIED WARRAN IIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, GOOD AND WORKMANLIKE MANNER AND NON -INFRINGEMENT OF THIRD PARTY RIGHTS. CUSTOMER ACCEPTS SOLE RESPONSIBILITY FOR SELECTING THE TYPE AND AMOUNT OF MERCHANDISE, NON-STANDARD MERCHANDISE AND/ OR SERVICES HEREUNDER. CUSTOMER ACKNOWLEDGES THAI THE MERCHANDISE, NON-STANDARD MERCHANDISE AND/OR SERVICES SUPPLIED UNDER THIS AGREEMENT ARE SUPPLIED FOR GENERAL PURPOSES, EXCEPT WITH RESPECT TO MERCHANDISE OR NON-STANDARD MERCHANDISE SPECIFICALLY IDENTIFIEDAS"FIRE RETARDANT; "FIAMERESISTANT"OR FOR OTHER SPEOFICALLY IDENTIFIED SPECIAL PURPOSE. CUSTOMER HAS NOT RELIED UPON ANY REPRESENTATION BY GSA OR ITS REPRESENTATIVES IN CUSTOMER'S SELECTION OF MERCHANDISE, NON-STANDARD MERCHANDISE ANDAM SERVICES. 9 IN NO EVENT WILL G&ICS TOTAL IIAfLhLITY RELATED TO OR UNDER THIS AGREEMENT EXCEED THE IDEAL AMOUNT PAID BY CUSTOMER TO GSA FOR THE MERCHANDISE, NON-STANDARD MERCHANDISE AND/ OR SERVICES PROVIDED UNDER THIS AGREEME IT DURING THE 12 MONTHS PRECEDING ANY RELATED (LPN. UNDER NO CIRCUMSTANCES SHALL Gld(BE LIABLE FOR ANY INCIDENTAL, CONSEQUENTIAL OR SPECIAL DAMAGES, INCLUDING LOST WAGES, REVENUE, FIORE, OPPORTUNITY OR DATA, OA LOSS OF U5E, EXEMPLARY OR PUNITIVE DAMAGES, 10 MK news the rght to substrate ary rental merchandise with merchardne of similar Idleness I I The Addendum to G&K Services Some Agreement shall be used ro add additional merchandise or service Items ryas do not fit TKO the tat of rho Agreement, add additional merchandise or service hems that are added after the agreement n in effect, or to help clarify Ine terms of the Agreement itself si CUSTOMER AUTHORIZATION Attie r nTEOrAn� 4 M di mir C,+..r CI,L,�rc DAIS G&K SERVICES — CONFIDENTIAL V 12 No additional terms, conditions or agreements wrinkled by Customer vnth any puniHsr (YOE PON for service, temdtaue or other migiudtaiort shall be binding on G&K regardless d whether signature is Weaned 131his Mermen and any [WM a easpae between Ike peas Mueg hem a relahrq lo this Agreement, the pans' rebratslak the wakes ponied by suppler, merchandise or (Mon -vandal merchandise waded by GM ail he Indeed lyMrmsdabw,alhelawsdthePrawn: (nadainwled,IheCNC%ablysewingCustomerdbcated, i+eah use. Maud regal in a, reinutrra rorakt of loss prossssens Customer agrees that al debut a proceedngi arivsg iPmerloi with thlsham'Ker 4v11be hMud howled askew* in the slate and Waal (cuts ix.* n the County ofdemean, Sur ndMinsesosa-ardLeder this manlier; prorskan, Caklsbcated IenrepinCorny, Mcresota shad Isar luisdrton and senue ores Games for 116 pupae; prodded, Isom dal web nn en to [aureola (ma ksaved byaG6K loran in Carudi,judsdiaionand venueshalbetheRavedCanadanwhali tkeGMKki nklywrung(Duvalalocamd ArrydmQuinn lmostberesohedafyapmtdedlerein Rtaloboai ary legal pexredng n any anal the pares Sotatmnp: in gond faith to (moire die claim a chtpac, waking try neSdauon a *fad tern ant e(g and Inance41 AI negolarom aR (atWeaal and sal be treated as oedema regallatiass. Calmer rennbude GSA kr all cote, alomeysletis and rela ted names,ia edlyG&Kso educe the obigatiars Ptomain under this Agana 14 Wth the acorn of (rrstame7 payment oblgoan, any inkmrplcn derider parry's usual op'+anors, adelay a manebon of servxe panted in this Agreement, whether by acts el Gcd. hens. *des shiers a olht vndntaal dniarbantes, ea any cause ben* the reasenable anrcol of the Aden party, w 1 na be ca6akrd A bah el An Agmxtnl pitied tun the Acted piny Kiraly mkrtakes (coons in toned the matm glow nst U ary such interruption adelay 15.6ary provision d INs Ageemet is deterrieed by a Ewa competent jmisdator to be invalid, the msuirhq Minx and co daioos van tertian it full (are aid aka. This Armen/ consutates the mare agreement between me pates web respect to his suhjea'naloer and vtpesseas al pia or coaenrporaneot6 Gal or eaten agreements between dm panes No waterier %threads rode by anytepasestasneofGM( usl beaid udess traded in thing io this *enamor otlerwise aped 7 k t wiling ley the pales Ho amendment to ids hyRment wi be binding unless in e^"ing Ord ly the Panes lb. NI nouns punned or maned under ihs Arnim must be mom ing and transmitted by nationally inegr led pond saw, personal &lorry, a unruly recognized taller service, anted a mastered anal reuPn facer regusoad bonnie (wall trfimaonlor. vet respect to G&K. on Cusnomer5 ingla 1 ].(ustrner m+Y lama m s Aryeenrra [arty by any reason Pot d d that (trnvwr mg Es (tit it ern ng pea to !M Keane dam of wry soh rerun Aiwa, and manphss nth all :he Agulrencrrs of Section fi, whaling Payne of an ally termi aton fee. The entry imanelion k 6 calculated as follows: rnita y the natter of weeks mail in the current tarn Innis an cam equal to S745 d the Garage weekly a nc ans Maud by G&K to Customer duing (a) one fu:t tight del eyes by G&K b Custom, of (b) any lesser penod pan commeaemra dtn6 Agreera nt To the wart that Cusrore hen nales this Agreement as a result ofGUIS consistent (alum IP satisfy its Smite Guarantee as sir bar In this Agemreri, Cusco eat shill he regmed m pry GU the ammo mirrored AV5e, exhdug any the eat/War alien kr to Rho idling apples to Non-santlard AkKha ine Nor -sanded MTexhadne tmsa:s of any flame resist:( a remnant garments, high nubility garment, enhanced *bin garments, permxsntk/ embroidered gemenll lop roan, a any other merchandise or servo *inset forth in Ills Agffillert %them tetten Stardanf column ismaned Other than flame resistant w Rayne mania merdantise normally staked by 66K, [uvamer agrees to p n ase any Non-standard Meniareke in servke a in lavatory ha Customer upon termination of this Agreement at GSM then Norm repkatemenr price - Customer is respo'nble fa determining whether any Nor -standard Merchandise is fit for a pan cola purpose and vitabk kr Custornees intended one, or the intended use of Customers employees or others and Customer assumes al risk and labiitywhatsoever incamectimstherewith. Ce+omer is hereby advised by G&K that certain No-saodad Mndwsd6e may bse ks tavern exec eme as a result of a variety of Naas, inducing repeat laINderings, use of and/or damage to the merchandise. As a result, G&K makes no repesentation, guaranke or warranty whatsoever, inducinganymsphedwamntyof merehaaabilty a fitness for a parboils purpose, that any Non-standard Merdoandtse vnl avert or prevent Gay pardodar safety atatences or consequences which the Non-standard Merdtandise may be designed to inert or prevent whether laundered by CM, Customer, or third parties - Whereby &don&and (us Ionia o behalf of Melt itsanpuyees and others, acknowledges and apes that UK shad hate no Way whatsoever relating to the Non-standard Menhasdise. Fairer, on behalf of chid`, ins employees and others, (antomer hneby agrees to hold G&K and its officers, directors, employees, agents and other represertathes, hornless from any and al discs, liabilities, losses, damages, injuries or deaths due *telly orindmctlyto the use, acumemcesor onsequmresrelating to the Nal-standardMerchandise. PtiDFESSICriAI SALES SIGNATURE Gait PAGIM SMOTE GOD Mtaal PRINTED NAME G&!s SERVICE 5 AU TT10111ZA1 ION DALE r IITIE ' AIGMT ACCEPIMICE DATE TITLE 4 G&K SERVICES G&K SERVICES O&KAddress lot St Anthony Street SERVICE AGREEMENT lvloblle,Al36603 ctslouEs City of Crestview corm 198 N Wilson St Crestview, FI 32536 This Service Agreement, including the toms and renditions set forth below and in any anached written addenda. all of which are incorporated herein by this reference (collectively,'Agreement-, is entered into by the Customer referenced above and G&K Senkes, lc( or one orris affiliates o. suovdwres ('G&W). GU agrees to proede the services and merchandise listed m this firemen_ G&Ws Service Guarantee. • G&K will deliver to Custorno al: merchandise picked-cp by G&K on a regularly scheduled &hey day by the next regularly scheduled delnery day; - GU will clean of memhandse ushcg huh standards Ir wondering medals; G&K will irspec!, repair and deliver rm Custom on the rest reg lariy scheduled delivery day, al merchandise needrng repair that can reasonably be repaired, - G&K wsll definer to Customer, on the next regularly scheadeel delivery day, redeemers or addrrorial uniforms ordered of a standard size and cdor and which are similar size and cola as those in service x ;ustamer, prodded that G&K receives the order on a regular delivery day, - G&K mil replan. wont- hit memnamhse of a standard um and r la ern ttK nett regularly schedrled detvery day with menh nkfise meeting airs high Quality standards, x no additional change to Cistixixi, except for merchandise damaged a lost and except for garment preparation changes, G&K will review with Customer, (insane's Kowa to services and merchard;seas needed or icon request; and - G&K mil sheet or need Custom's needs, and espial m any Customer service request or mnrem ambit one business day PHONE/OMEN THE G° K C1./Yl- fV'�Lh stdvtUaant ei i1lRalu G&KServlces enhances your company's age and safety by consistently providing superior customer service and high quality work apparel and facility products and services Our commitment to Service Excellence allows you to focus on what you do best whIle we focus on what we do best As a valued customer of G&K Services, we promise you that Delrvenes are complete, an time, and in goad repair eiillrig''issirrtp!e, accurate, and predictat;fe Your needs are met promptly N G&K fails to satisfy its Sayler Gearan tee with respert to a particular piece of merchandise a a specific service, yam reregn of written notice from Ontomet G&K wdl promptly undertake to Men the failure and issue Customer a neck for the specfc items) or senwrc(s) for the applicable service period II CAR cons neatly fads to sanity ns Service Cuaraver, Noma agrees to driver writen details ul any blare to GAN 1pon its receipt, C&K will promptly undertake to correct any such failure, and will do so within sOdays-11 G&K fails to tarred the specific issue(s) within 60days. Customer may terminate Cis Agreement by giving written notice of termination within 15 days after the end of stxhso-day period, fronded all amass dire Ware paid, G&K's merthandise is returned to G&K In goad and usable coat don (excepting adinary wear and tear), or replacemert value is paid for all 5&Ws merchandise that s wretumed a damaged and/or Noah -standard Machu dist (as identified in the table below) i I ITEM DESCRIPTION I :Jeans Cargos I Shorts Polos Industrial Shirt Executive Shirt Executive Pants 4x6 Track Mats i I I MERCHANDISE/SERVICE ITEMS NUMBER OF PERSONS/01Y. INVENTORY PER HERE PER PERSONATF I PRICE 2 22 $.18 5.20 5.15 , $.25 $.25 $3.25 f w W 1 IW w SERVICE FREQUENCY CURRENT UNIT 4 ' REPLACEMENT OR }} LOSS/DAMAGEVALUE i W ' $27.00 I W 4343.00 f V1 �$22.00 iW , $24.00 i $21.00 $25.00 1533.00 I $85.00 COMMENTS No price increase for the term of the agreement. No extra charge for Outsize. Please see Attached buyback pricing for embroidered Polos Preparation } Nametag Emblem ' Direct embroidery AMOUNT S.75 S.75 $1,00 Outsize/Special sae Image Guard Environmental WW CHRG Energy CHRG AMOUNT 0 % / 0% . ©`{ 5 %/ S min. 5 %JS min. lod ers/Soil lockers Auto replacement (Wipers) Auto replacement (Flat) Auto replacement (Fluff) i STANDARD l✓1 AMOUNT r lies ftwanenr hall be effective and sliding on Customer as of the date of ovum by Customer. the initial Ism tit ells Agreement shall be 36momhs ("kstielTerm, fmnn Me date of inuaRation. I icwiegalreendelde Initallerny.thkAtimem ent-snall rtwew-auteroahcallyandcentnueray fa wrressiveyeriodsof36mantis each (tack -Amaral -Toro!), wkss either party gem the other party written nobcrofmm,enewelat leastS4 days prior to the apirationoftheiritiaFTemror nyAenewal•Temv-or-atterwiseiemwnatEsMsAgneemeataspiorided teem - OM( SERVICES - CONFIDENTIAL Delivering Uniform Service Excellence: