HomeMy Public PortalAboutAB 19-192 Telemessage Service AgreementMcCALL CITY COUNCIL 216 East Park Street
AGENDA BILL McCall, Idaho 83638
Number AB 19-192
Meeting Date September 12, 2019
AGENDA ITEM INFORMATION
SUBJECT:
Request the Approval of a Service and Maintenance Agreement with TeleMessage for Text Archiving
Department Approvals
Initials
Originator
or
Supporter
Mayor / Council
City Manager
Clerk
Originator
Treasurer
Community Development
Police Department
Public Works
Golf Course
COST IMPACT:
$4,135
Parks and Recreation
FUNDING SOURCE:
Administrative Services FY 20 budget
Airport
Library
TIMELINE:
FY20
Information Systems
Grant Coordinator
SUMMARY STATEMENT:
The Idaho Public Records law identifies a public record as:
"Public record" includes, but is not limited to, any writing containing information relating to the conduct or administration of the public’s business prepared, owned, used or retained
by any state agency, independent public body corporate and politic or local agency regardless of physical form or characteristics.
Text Messages are considered a record and should be kept according to the state retention, which states that temporary records shall be retained for not less than two (2) years. With
technology advancing quicker than retention codes, text messages have not been archived as the City did not have a mechanism in place to be able to archive such messages. Now with more
than 30 devices being used throughout the organization it is time to look at ways to archive texts.
The TeleMessage Mobile Archiver effectively addresses compliance, regulatory, eDiscovery response requirements and reduces risk across a variety of industries. TeleMessage captures mobile
content, including SMS, MMS, Calls and Chats from corporate or BYOD mobile phones. Messages are securely and reliably retained within TeleMessage servers or forwarded to an archiving
data storage vendor of your choice. TeleMessage is integrated with mobile carrier networks to get a copy of messages and calls directly from the operator network side and archive them.
The Service Agreement and White Paper are attached.
RECOMMENDED ACTION:
Approve a Service and Maintenance Agreement with TeleMessage for Text Archiving and authorize the Mayor to sign all necessary documents.
RECORD OF COUNCIL ACTION
MEETING DATE
ACTION