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HomeMy Public PortalAboutapril16volunteerLibrary Director Leone E. Cole TO: Library Trustees FROM: Caitlin Browne, Assistant Director CC: Leone Cole, Library Director DATE: April 7, 2016 RE: Volunteer Appreciation Event For the past couple of years, while I've been happy with the effort we put into the Volunteer Appreciation event, I've left feeling underwhelmed with the outcome. I question if we are expressing our appreciation of the volunteers in a meaningful way. I have done some research that suggests that banquets and formal gatherings are less valued by volunteers than a more personal expression of thanks. Given this, and that we have such a small crowd this year, around 15 (not including HATCH volunteers), I would like to suggest a new way of showing our gratitude. With this in mind I propose the following: Immediate actions: • Cancel the volunteer appreciation event this year and discontinue the tradition of a formal gathering. • Design and print WFPL thank you notes and pay with trustees funds. A rough estimate from our print vendor is $230 for 500 cards. I request that the Trustees approve up to $300 for thank you notes. 500 cards should last a few years. • Each volunteer will receive a hand written thank you note in May by the staff member(s) they work closest with to be signed by the staff member, the Director, and Trustees. • Give the volunteers a nameplate in a book and inform them with the thank you note. • For HATCH volunteers I propose we send them thank you notes as explained above. Additionally, I would like to suggest that we occasionally provide food for them when we have meetings or other events. For example, this past weekend we did what I called a "Spring Clean." I could have provided them coffee or lunch as a thank you. I would like to request that $400 from the Kaveny fund (the fund we usually use for the volunteer event) be earmarked for this purpose with the intent that it is spread out over a year. On -going recognition for library volunteers: • Create space on our website and in our newsletter to feature volunteers (who want to participate, of course). We'd include some biographical information as well as the work they do and how it benefits the library. This has the added benefit of advertising for additional volunteers. • Create a program with the Red Leaf cafe that would allow volunteers to get a free coffee and pastry when they volunteer. I propose that after completion of 10 volunteer hours we give them 123 Main Street Watertown, MA 02472-4478 617.972.6434 watertownlib.org 5 vouchers a year with a cap of $4 each. They would give these vouchers to Donald, he would send them to administration with the cost of the purchase and pay them monthly from funds set aside for this program. This could also be paid from the Kaveny fund in lieu of the volunteer event. • Volunteers who reach certain milestones (TBD, but probably years or hours of service completed) will get some sort of recognition (also TBD). • Every May we do the thank you note method listed above. Total Cost of proposed changes WFPL Thank you cards Up to $300 from Trustees Fund Food for HATCH volunteers Up to $400 from Kaveny Cafe program Up to $300 with current volunteer roster from Kaveny Total Up to $1,000 I feel the above suggestions will go further in showing our appreciation to our volunteers and I hope you will consider making these changes.