Loading...
HomeMy Public PortalAboutGolf packet 9.22.20MEETING NOTICE TOWN OF BREWSTER GOLF COMMISSION Location: Remote Participation Only Date: September 22, 2020 Time: 4:00 PM This meeting will be conducted by remote participation pursuant to Governor Baker's March 2020 orders suspending certain Open Meeting Law provisions and imposing limits on public gatherings. No in-person meeting attendance will be permitted. If the Town is unable to live broadcast this meeting, a record of the proceedings will be provided on the Town website as soon as possible. The Town has established specific email addresses for each board and committee so the public can submit comments either before or during the meeting. To submit public comment or questions to the Golf Commission, please email: [;olfcommission@brewster-ma.gov. To view the: • Live broadcast: Tune to Brewster Government TV Channel 18 • Livestream: Go to www.livestream.brewster-ma.gov • Audio/video recording: Go to www.tv.brewster-ma.gov AGENDA • Call to Order • Introduction of new Course Superintendent • Discussion on Search Process • Director's Report (Mark O'Brien/Jay Packett) • Superintendent's Report (Colin Walsh) • National Golf Foundation Proposal Review • Next steps and timing • General Discussion • Irrigation Study • Next steps and timing • Maintenance Building Study • Next steps and timing • Refund Policy Review (Andrea Johnson) • Refund Requests (Anne O'Connell) • Questions and comments from Associations (Bill O'Brien, Donna Potts, Jane Samiotes) and Liaisons • Update on Solar Project (Anne O'Connell) • Strategic Planning (David Valcourt) • Approve Minutes 072720 • Approve Minutes 081120 • Topics the Chair did not Reasonably Anticipate • Future Agenda Topics and Meetings • Adjournment CAPTAINS GOLF COURSE COMPARISON REPORT AUGUST Au -q-15 Aug -16 Aun-17 Aun-18 Au9_19 Aug -20 REVENUE MEMBERSHIPS: RESIDENTS - Early $ 897.00 $ 1,794.00 $ 3,019.00 $ 2,093.00 $ 2,963.00 $ 3,015.00 RESIDENTS - Moming $ 750.00 $ - $ - $ 795.00 $ (1,670.00) $ - RESIDENTS -Twilight $ 798.00 $ 1,245.00 $ 596.00 $ 447.00 $ 636.00 $ 501.00 CHARTER NON-RESIDENTS $ - $ $ - $ - $ - $ - NON-RESIDENTS $ 1,596.00 $ 1,197.00 $ 1,995.00 $ 1,596.00 $ 1,676.00 $ 5,280.00 NON-RESIDENT TWILIGHT $ - $ - $ - $ - $ 1,036.00 $ 544.00 AFP COLLEGIATE $ $ $ - $ $ - $ - AFP JUNIOR $ - $ - $ 180.00 $ $ $ - SUBTOTAL $ 4,041.00 $ 4,236.00 $ 5,790.00 $ 4,931.00 $ 4,641.00 $ 9,340.00 GREEN FEES: 18 HOLE GREEN FEE $ 376,726.85 $ 361,446.29 $ 316,081.50 $ 329,551.84 $ 347,989.06 $ 431,403.00 TWILIGHT GREEN FEES $ 25,235.00 $ 39,272.40 $ 34,941.00 $ 34,837.60 $ 35,531.00 $ 53,405.00 BACK 9 GREEN FEES $ 8,418.00 $ 15,423.00 $ 17,690.20 $ 19,488.03 $ 28,448.00 $ 29,303.00 ADVANCED RESERVATIONS $ 9,675.05 $ 17,241.90 $ 6,292.50 $ 3,772.00 $ 13,946.00 $ 530.00 SUBTOTAL $ 420,054.90 $ 433,383.59 $ 375,005.20 $ 387,649.47 $ 425,914.06 $ 514,641.00 CARTS: 18 HOLE CART $ 109,320.47 $ 116,240.48 $ 98,063.98 $ 105,298.60 $ 107,406.70 $ 134,592.00 9 HOLE CART $ 25,080.40 $ 25,050.77 $ 23,429.24 $ 28,133.33 $ 28,588.08 $ 32,041.84 SUBTOTAL $ 134,400.87 $ 141,291.25 $ 121,493.22 $ 133,431.93 $ 135,994.78 $ 166,633.84 DRIVING RANGE $ 29,025.00 $ 24,436.00 $ 27,241.00 $ 27,898.00 $ 27,873.00 $ 38,958.00 PULL CARTS $ 1,990.08 $ 1,963.53 $ 2,215.14 $ 2,086.86 $ 2,041.98 $ 2,013.21 SNACK BAR RENT $ 7,500.00 $ 7,500.00 $ 8,500.00 $ 5,000.00 $ 5,000.00 $ 5,000.00 GIFT CERTIFICATES $ (8,286.65) $ (4,809.87) $ (5,863.88) $ (8,111.76) $ (6,220.89) $ (4,850.60) CREDIT BOOK $ 5,881.65 $ 9,964.56 $ 7,021.60 $ 8,744.96 $ 9,250.31 $ 3,634.22 PRO SHOP SALES $ 52,823.93 $ 47,700.57 $ 45,338.66 $ 45,824.85 $ 47,751.96 $ 42,213.32 MISC. SALES $ - $ - $ - $ - $ - $ SUBTOTAL $ 88,934.01 $ 86,754.79 $ 84,452.52 $ 81,442.91 $ 85,696.36 $ 86,968.15 TOTAL REVENUE $ 647,430.78 $ 665,665.63 $ 586,740.94 $ 607,455.31 $ 652,246.20 $ 777,582.99 CAPTAINS GOLF COURSE COMPARISON REPORT • _ _ _ ._,_ ;; FISCAL YEAR THROUGH AUGUST ( 2 months) FY 2016 FY 2017 FY 2018 FY 2019 FY 2020 FY 2021 REVENUE FY20 AFP Rev Rcvd in FY20 RESIDENTS - Early $ 1,797.00 $ 8,094.00 $ 6,727.00 $ 12,598.00 $ 5,972.00 $ 12,392.00 RESIDENTS - Morning $ 3,750.00 $ 5,250.00 $ 3,092.00 $ (795.00) $ 3,340.00 $ (793.00) RESIDENTS - Twilight $ 3,591.00 $ 2,841.00 $ 2,240.00 $ 2,997.00 $ 1,974.00 $ 2,885.00 CHARTER NON-RESIDENTS $ - $ $ $ - $ $ - NON-RESIDENTS $ 3,096.00 $ 5,697.00 $ 3,540.00 $ 4,776.00 $ 6,683.00 $ 14,040.00 NON-RESIDENT TWILIGHT $ 1,198.00 $ - $ 1,234.00 $ 1,905.00 $ 1,036.00 $ 894.00 COLLEGIATE $ $ $ 515.00 $ 740.00 $ 945.00 $ 1,221.00 JUNIORS $ 525.00 $ 700.00 $ 720.00 $ 1,085.00 $ 388.00 $ 496.00 SUBTOTAL $ 13,957.00 $ 22,582.00 $ 18,068.00 $ 23,306.00 $ 20,338.00 $ 31,135.00 GREEN FEES: 18 HOLE GREEN FEE $ 762,917.88 $ 724,567.37 $ 679,700.13 $ 722,806.81 $ 745,041.93 $ 868,187.92 TWILIGHT GREEN FEES $ 57,897.49 $ 76,730.40 $ 72,370.00 $ 72,375.20 $ 81,431.00 $ 106,717.99 BACK 9 GREEN FEES $ 20,175.00 $ 33,082.00 $ 38,004.20 $ 44,641.04 $ 55,514.00 $ 56,729.00 ADVANCED RESERVATIONS $ 36,667.05 $ 33,735.90 $ 30,358.08 $ 18,656.50 $ 21,673.60 $ 8.699.20 SUBTOTAL $ 877,657A2 $ 868,115.67 $ 820,432.41 $ 858,479.55 $ 903,660.53 $ 1,040,334.11 CARTS: 18 HOLE CART $ 229,432.68 $ 231,965.47 $ 219,312.43 $ 233,501.18 $ 234,432.80 $ 268,552.38 9 HOLE CART $ 47,144.17 $ 48,151.35 $ 49,262.39 $ 56,919.72 $ 60,032.66 $ 61,686.79 SUBTOTAL $ 276,576.85 $ 280,116.82 $ 268,574.82 $ 290,420.90 $ 294,465.46 $ 330,239.17 DRIVING RANGE $ 60,739.00 $ 51,889.50 $ 58,931.00 $ 56,262.00 $ 62,219.00 $ 69,987.00 PULL CARTS $ 4,059.24 $ 3,834.66 $ 4,257.92 $ 4,127.61 $ 3,791.97 $ 4,505.67 SNACK BAR RENT $ 15,000.00 $ 15,000.00 $ 17,000.00 $ 10,000.00 $ 10,000.00 $ 10,000.00 GIFT CERTIFICATES $ (12,028.81) $ (11,384.19) $ (11,616.29) $ (15,097.46) $ (13,162.72) $ (10,173.36) CREDIT BOOK $ 6,031.83 $ 10,467.68 $ 7,538.69 $ 8,489.20 $ 8,828.23 $ 3,372.68 PRO SHOP SALES $ 107,693.82 $ 106,155.08 $ 95,969.25 $ 103,599.86 $ 100,923.61 $ 80,757.12 MISC. SALES $ - $ - $ - $ - $ - $ SUBTOTAL $ 181,495.08 $ 175,962.73 $ 172,080.57 $ 167,381.21 $ 172,600.09 $ 158,449.11 TOTAL REVENUE $1,349,686.35 $1,346,777.22 $ 1,279,155.80 $1,339,587.66 $ 1,391,064.08 $ 1,560,157.39 �� W W V W 1N11A W N�O[Om JmtnA W N+Obm V minA W N+", n a n n a n a• n a a a n n 'a n n a n n a tD N N N N N N N G N N N N w N N w N N N 1 `L-4C(a 0, 1� CW CAM i�13(p plO oc�pxmcOc�1pxmcocaAxm�oca�xmc0caa b 6 b b$ b b o b y zz1-comzzl-cpmzz-i-cprnzzl-cpmzz�< o N w u a v m b o N a ,N ;r a a qqa a yl a a y1 u u mo1 a a Sh jll a pN m V tall w N V O V b W W iA u a m H W N W ONE 4N/ W NAtUOmAOAimA NJN W OA N W W t0O W A+DA01 W �AmOm W 1p pp N N V V m m V b m �aJD w O Awo MOWN" W+N W W mN�10O0Ar JCID tpOU� AJ N N b A A W m m q b O W # A + - I 0 q y WG rp ppop O� tll p (� O1 I p + O A OWi W O N b Y m m V N v N aN 01 a OO W N W V A U O �l tO�I fp �� 1 r� L W m N V OI � rOAIJ AUOaf OD W OD OVi�faOWJU W a V fJA00 NWS' J tO U+U V 0 q W W O W O Nm 0OD O N V q a y p G r m - r W r r r r r r r. r r N r r r W F 04"MN 01 + A No W W N N a W W N M m u 18i m �i r $ a o N a w are 2'i w o o A I � O to w to 00 jN m m fo 30 m IPI NJ JI m{ IP m m V .1 -4 'o m w a m N uO1w?n�.N�wWAcn l �l l i I�I1� 11II,11111'111,1 11, 1 11 a a map a s w jll p Wa }. a a a a s s a + (NY N tJl V Obl N A O A m b .Vi Nm 41 ami V CWe V N V A W NOlA V +JAtDm+V N�+lNp+pt+SNA 1 V O O . D A V+ V J A 0 D U W O! N O .O N N V 0 0 N W U U+ W m� N � is N i.l w �• ', �• �• '� _+ o 'tr b pop 'o m ((,,�� CC yy pp WW (O�1 to T M A+ W N OWi U W Obi Owl 0 tap q 4 q W N O m N O N A A O I O W O J W N+ A W O f T N W O O W W V W V N O A W 1111111 17 Jill -N p_ a (,J V �p p pp (,J � D V a ONi OJl N Y V L a W b V OWi 4�i Owi O t0 100 N A (UT W W NAA W W T V N W mO Ar 2R O -i OOi tali -w Ar O Av mN 1 u f11 V! � q q A a 0811 � N In tlN� m mm al o! q Ci ?I 1Vp Wp p((��l A A a G V O m O W G W 0 N Nm V q W -4. W+A W OBD V W OaimlbO V N W.0 �01� W 01�aW cUO 1apNOJD W.n a10� w a a u A w a ONl V N N N N b (1Va fbif N W O ONp V 4 W V V O 0 N AaObi [1Oi Of OaI +WIN JtU+D talm+10D W v JNO1 ap mp N1UpN�jN+pa OfH� W Jm V 10 Ntn AtJUOUt0++AmaUAN "I N'c'O S1n nc cn cV 0gNWW(�3�Nnrn tnW H H > > > o H n > > n �tJil m,mm rnD oc�mtJilo �d� com33ayomm�3aJ3 --1 1 U V D NC UD 03 NOJa mow 5 aO W fa0 m 3 a a 3 9 �I 1 Captains Membership History - rev. 09/16/20 2014 2015 2016 2017 2018 2019 2020 Resident Early 357 312 316 300 300 306 321 Resident Morning 277 308 286 307 276 269 220 Resident Twilight 59 75 86 86 101 109 130 Resident Collegiate 11 12 11 10 12 16 28 Resident Junior 25 29 26 18 13 12 17 Sub Total 729 736 725 721 702 711 716 Charter Non -Resident 7 6 5 5 5 5 4 Non -Resident Early 178 185 209 210 199 200 216 Non -Resident Twilight 18 26 34 38 68 61 101 Non -Resident Collegiate 4 5 1 2 2 4 16 Non -Resident Junior 6 4 3 2 5 9 10 Sub Total 213 226 252 257 279 279 347 Off Season Resident Early 10 19 21 16 27 24 23 Off -Season Resident Twilight 8 7 it 12 14 25 19 Off -Season Non -Resident Early 8 20 13 15 14 16 30 Off -Season Non -Resident Twilight 3 - 3 3 1 11 30 Sub Total 29 46 48 46 56 76 82 Grand Total 971 1,008 1,025 1,024 1,037 1,067 1,145 CONSULTIN'G NATIONAL OOLF FOUNDATION Tel: (508) 896-1716 x101 e-mail: Mobrien.(: brewster-ma..ov February 4, 2020 Mark O'Brien, Director of Operations Captains Golf Course 1000 Freemans Way Brewster, MA 02631 Re: Facility Assessment and Capital Plan Review for Captains GC Proposal #220006 Dear Mark: Great to catch up with you and discuss the plans and future vision for the Captains Golf Course. I understand that the Town of Brewster is undertaking a strategic review of the long-term capital that will be required to sustain this property, and is now looking for NGF to provide a high-level validation of the Town's capital and funding plan for the Captains GC. The NGF is prepared to assist the Town with this planning, utilizing our recent experience in conducting golf market research on Cape Cod in 2019 for the Town of Yarmouth. Working with the Town of Brewster in 2020, our team will provide insight into future expectations of revenue, expense and capital requirements based on an updated review of the Captains GC operation, physical condition and market support. As we discussed, the NGF has considerable experience in helping municipal golf operators better understand golf facility operations and the true economic potential of public golf courses, particularly as it relates to planning for future capital needs. We have prepared this brief synopsis of the services that NGF will provide so as to help Town leaders better plan for the golf course's future and make informed decisions regarding the future operation of Captains GC. The NGF proposes to provide services to the Town of Brewster that will include: 1. A summary review of the Captains GC operation, focusing on efficiencies and operational "best practices," along with other key issues that will be important to understanding the future economic potential of the facility. 2. Completion of a comprehensive facility review, detailing current and future capital needs for the golf course playing area and all support structures and equipment. 3. An updated analysis of the public access golf market in Cape Cod to determine Captains GC's current market position and potential for future revenue growth. 4. A 10 -year capital plan validation to ensure appropriate prioritization of proposed capital outlays through FY2029. The validation will consider both on-site observations and comparison to industry -accepted useful life expectations. 5. Identification of any key modifications to the Captains GC operation that will be required to appropriately support the proposed capital plan and ensure a maximization of the economic potential of the facility. 6. Preparation of detailed marketing plan for Captains GC, with emphasis on improving activity (rounds, members) and enhancing revenue (market-based pricing). 7. Preparation of detailed revenue and expense estimates for Captains GC through FY2029 (10 years), documenting the capacity to cover required capital expenditures and estimating the Town subsidy that may be required. MEMBER RESOURCES - RESEARCH • CONSULTING DATABASE SERVICES 501 N. HIGHWAY A1A, JUPITER, FL 33477 PHONE: 561-744-6006 • FAX: 561-744-9085 www.NGF.org Activities & Deliverables to the Town will include: • Consultant activities on-site at Town offices and at Captains GC, including meetings and presentations with relevant Town and golf course staff and other stakeholder groups as defined by the Town of Brewster. • Delivery of a thorough verbal presentation of preliminary findings after completion of the on-site facility visit and in -market research. • A written summary memorandum of findings with a detailed 10 -year pro forma analysis of all revenue and expense centers, and including all estimated capital that will be required to sustain the public golf operation based on the Town's vision. • A formal presentation of findings by the lead NGF consultant before the appropriate Town staff and/or officials. The presentation will include a concise PowerPoint summary of all key findings and recommendations. PROFESSIONAL FEES AND TIMING Professional fees to NGF for these services will be $19,500, including all direct expenses for travel and incidentals. This professional fee is inclusive of all deliverables as noted up to and through the delivery of written reports and presentation. NGF Consulting will require approximately six (6) weeks for completion of this engagement. The billing procedure for NGF will comply with Town of Brewster guidelines and assumes billing for services on a monthly basis. The NGF Consulting effort will be managed by Richard Singer, Sr. Director of Consulting, one of the most experienced golf consultants in the U.S. Mr. Singer will personally coordinate all NGF Consulting efforts on this project, serve as the primary point of contact between NGF and the Client, and complete any required meetings with Client officials and others (if applicable). Additional NGF staff will provide additional research and review support. ACCEPTANCE A Town of Brewster purchase order incorporating the signed proposal will be utilized to bind the parties. Alternatively, acceptance of this proposal may be indicated by signing one copy and returning it to NGF Consulting's Jupiter office. Mark, we appreciate the potential opportunity to work with you and the Town on this project. If you need any clarification or additional information, please call me directly at the number below. Sincerely, Richard B. Singer Director of Consulting Services (561) 354-1642 rsingera.naf.org RBS/jr Acceptance Date_ National Golf Foundation Consulting, Inc. — Proposal #220006 — Captains GC Capital Plan — 2 Credit/Refund Policy Rewrite September 7, 2020 Any application for a REFUND must be received by June 30' of the current membership year. Any rounds that have been played during the current membership period will be valued at the prevailing green fee in effect at the time of the application and deducted from the membership fee paid. This shall be referred to as the remaining balance. To be eligible for a refund of the remaining balance the AFP cannot have played more than three times. Any application for a CREDIT must be made no later than 45 days after membership is purchased. If the application for the CREDIT is approved the remaining balance will be applied only toward the AFPs membership the following year. This credit is non -transferable, and expires on June 30th of the following year. All such refunds or credits will be issued at the discretion of the Golf Commission. From: joseph Cardito [kayaker8@comcast.net] Sent: Thursday, July 16, 2020 9:40 AM To: Golf Commission Cc: Mark O'Brien Subject: Re: Refund Request Anne O'Connell, Chair Brewster Golf Commission, I did read the 2020 Golf Information Guide section which addresses refunds. I find it very surprising that a debilitating injury is not justification for refund considerations given that I only joined on June 8 and submitted my request for refund on July 6. I tried to play through it but it became increasing painful which is when I contacted Mark. I can provide an affidavit from my doctor if that is what is needed. Shoulder tendinitis and bursitis take months to heal, as I now understand, so there is no chance for me to play this season. I had my membership for 28 days and because I missed June 30 by 6 days the total amount of my membership fee is lost. The rule seems more punitive than reasonable as life does happen to people. I would greatly appreciate a relook of my request. Sincerely, Joseph Cardito Andy OWN Refund Request August 5, 2020 at 10;48 PM Dear Commissioners, My name is Andrew Oleski and I live in Orleans, MA. For the past 16 years, I have been a non- resident member of The Captains Golf Course and have also participated in both the Tuesday and Thursday leagues. I returned from my winter residence in Florida at the end of June this year, much later than usual due to Covid 19 concerns. Subsequently, I did not join Captains G. C. until July 7th. After golfing only 4 rounds, I sustained a serious injury on July 28th while in the process of moving. The end of my left middle finger was crushed beneath a car jack and I ended up in Cape Cod Hospital E.R. that evening. The accident resulted in a fracture and also required numerous sutures. Medical documentation is available if needed_ Due to this injury, I will be unable to play golf for the foreseeable future this summer /fall, and I am not in residence on Cape from the end of October until early June. Consequently, I am writing to request a refund of my membership fee, minus the 4 rounds of golf I played. I realize your policy is not to grant refunds after June 30, however 1 believe my situation is unusual and worthy of your consideration. Thank you. Sincerely, Andrew Oleski Strategic Plan for Captains Golf Course 2020-2025 Approved 9.1112020 Strategic Goal (The Why) Captains Golf Course's strategic goal is to be universally recognized as the "premier municipal golf experience" to be enjoyed on Cape Cod. Future Focused Vision Statement The Captains will accomplish this "premier golf experience" by maintaining a pandemic -safe, golfer -focused organization managed by a professional staff and grounds team that will exceed all expectations. This experience begins with tee time reservation, welcoming pro -shop reception, warm up and practice facilities, challenging course play on either of two, exceptionally groomed 18 hole tracks, culminating with 19th hole activities and exceptional dining provided by Freeman's Grill. Strategic Environment (Forces Beyond our Control) "Brewster is a welcoming and inclusive community... we honor our history as a working community and partner with Brewster businesses that support residents and visitors by providing unique, high quality products, services, and experiences built on our character and environment": (Town of Brewster Vision 2018) Captains Golf Course is one of Brewster's crown jewels, ideally situated and accessible to both residents and visitors for recreational enjoyment and a valued resource of eco -tourism in a pristine natural setting. As such, Captains is expected to fully leverage its unique potential as Cape Cod's only 36 hole public golf facility and positively impact Brewster's economy both directly as an annual $4M business as well as an indirect source of intangible revenues to local town businesses. To do this Captains must sustain the loyalty and patronage of both resident and non-resident annual members, visitors from both on and off the Cape, as well as securing the local support of Brewster's non -golfer resident population. 1 The Captains is currently not an enterprise fund and the Town of Brewster expects the Captains to maintain fiscal solvency and to operate within its FY budget as approved by both the Select Board and at the annual Town Meeting. Burdened with the course expansion bond payment over the past several years as well as some adverse weather, Captains has been forced to deplete its strategic reserves in order to sustain operations and conduct emergency repairs resulting in little opportunity for capital investments. Over the past few years Captains has only been able to navigate this narrow fiscal pathway and sustain current customer support and satisfaction because of the leadership, creative entrepreneurship, and dedication of its grounds and maintenance teams. The final bond payment from the Captains' course expansion was made in February 2020. This expansion bond was entirely funded through golf course revenues with no cost to Brewster taxpayers. This accomplishment brought a glimmer of hope that Captains would close out FY2020 above budget and then have the opportunity to begin funding delayed Captains repairs, improvements, and replacements as well as rebuilding strategic earnings in reserve. The unanticipated COVID-19 pandemic that occurred in the spring of 2020 closed golf down nationally and cast a gloomy outlook for Captains. Although initial estimates suggested a six -figure deficit for FY2020, Captains was able to close FY2020 with a surplus of over 60K dollars. This impressive achievement resulted from both the fiscal decision-making and stewardship of the Captains management and Director of Golf Operations, as well as the welcomed influx of over 150 new annual members joining the Captains. As we march forward into -FY 2021 and beyond we will continue to require and demand unprecedented situational awareness and decision-making by both the Captains management and the Golf Commission. We must closely track revenues and expenses, anticipate/mitigate risks impacting rounds played and golfer satisfaction, and carefully prioritize and resource Captains requirements for repair, improvement, or replacement while growing the strategic reserved earnings balance. Finally, we must leverage every 2 opportunity of eco -tourism to maximize profitability and the "Captains Experience" for our membership and guests. Golf as a recreational industry depends upon a participating community with access to leisure time and money. Therefore it is incumbent on the Captains leadership team to maintain the fine balance and value of cost per round, time to play, and quality of the course in order to provide every golfer a premier golf experience and secure dedicated golfer loyalty. Finally, in this competitive, dynamic environment our Captains golf leadership must aggressively seek to leverage every advantage of emerging technologies to stretch resources and improve our deliverables. This includes continuous adaptation of such technologies as energy saving power, solar power, cyber -information technology to reach all stakeholders, environmental safeguards/cost avoidance, and overall resource stewardship. Strategic Priorities Organized into Swim Lanes * Maximize playability/attractiveness of both golf courses and facilities • Conduct continuous information outreach to members/stakeholders in order to keep them informed and grow membership. Aggressively develop and maintain awareness in the non -golfing taxpayers of Brewster of the tremendous, positive benefit that the Captains provides to the Town. ■ Manage Captains environment to shepherd and creatively use all resources (people, funds, equipment, facilities, land space) and mitigate risk (flood; drought; fire; sink holes, vandalism, accidents, natural disasters) • Leverage solar projects in starboard parking lot and practice facility to generate revenues for Captains prioritized requirements and strategic earnings in reserve, • Develop capital expenditures requirements and priorities for golfer - centric Facilities and Real Property • Develop and prioritize requirements for repair, improvement, or replacement of heavy equipment, vehicles and their maintenance support. 3 APPENDICES Captains Requirements (Prioritized) Appendix A Individual Requirement Worksheet Appendix B Captains Execution Calendar 2020-2025 To bepublished) Appendix C FY 2021 Budget with Commission recommended prioritized requirement expenditures and reserve earnings target contributions CTo be published) Appendix D 2d Draft Requirements Captains 1 to N List These are nominated without constraints subject to prioritization and resourcing decisions. This is a running list of proposed requirements to be assigned into a swim lane for research, risk assessment, and prioritization) Starboard & Port Courses Lane 1) Tee boxes Fairways Bunkers Greens Irrigation System (See Note 1) Sink Holes (See Note 1) Practice greens (2) 4 Driving net/Warm Up Area Divot Mix Boxes Member/Stakeholder/Town Non -Golfer Taxpayers Strat Comms (Lane 2) Website/Social media Blog Spring Member Meeting Quarterly "State of the Captains" newsletter email Media Editorials/Messaging "Benefits of the Captains" "Safe Golf' at Captains "Care for the Captains" Campaign National Golf Foundation Study ... how Captains benefits Brewster(upon approval) Captains Grounds/Environment/Cart Paths (Lane 3) Vegetation Management/Grounds Aesthetics Cart Path & Sidewalk repair/maintenance (See Note 1) Emergency Vehicle Access Points On Course Restroom facilities Signage Patio Furniture Upgrades Buildings & Structures (Lane 4) Pump House Raise Roof Flood Mitigation 5 Starter Shack Paint Re -roof Maintenance Bldgs (2) HVAC Refurbish Employee Lockers Rm/Shower/Break-Lunch room Superintendent's Office Modernization Roof Cart Barn Repair Sink hole Paint Security Captains Club House- Freeman's Grill HVAC Paint Carpet Doors & Windows Bar & Restaurant Appliances Pro Shop HVAC Roof Carpet Upper Level Web Cam 6 Director's Office Snack Shack Rest Room Refurbishment Expand Capability? Parking Lots/Solar Projects/Practice Range Facility (Lane 51 Starboard, Port, Driving Range Parking Lot Maintenance Paving/Marking Sink Hole Repair (See Note 1) Lighting Captains Solar Projects Driving Range/Practice Area Paint /Re -roof Shed Restroom Sidewalks Misc Improvements Warm Up facilities (torso flex? Sand trap/Bunker Practice Heavy Equipment Repair, improvement, replacement and maintenance support (Lane 6) Wash Rack Chem/POL Storage- Issue Area Machine Shop & Equipment Maintenance Facility Repair Parts Storage Area Paint Area VA Note 1: The 1 to N Priority Requirements List remains a work in progress. In an effort to provide better organization I re -organized the list by swim lanes as I saw them. I tried to include the discussion points made during our last commission meeting. "Signage" was added under Lane 3 since it fell under "aesthetics" and seemed to make sense. There remains overlap areas .... not an exhaustive list but includes such areas as sink holes, irrigation complex (on & off course pieces), etc.. we need to discuss how we want to assign/share these areas that cross swim lane boundaries. Again, this is not an exhaustive list and as each of us looks at the requirements list from a swim lane view you will probably think of things to add. You may also think that certain items may belong somewhere else .... again, OK but let this be our start part to get organized and we will refine as well see requirements more clearly. A blank requirement sample worksheet is included. As we complete worksheets we will catalogue them in Appendix B to the Strat Plan for the commission's knowledge management and use. Hope this is helpful. Captains Golf Course Swim Lanes/Lines of Effort (Approved 9/1/20201 Lane 1: Maximize Golf Course Playability/Attractiveness (Includes tees, fairways, bunkers, and greens for both courses; commission advisor for Pro Shop) (Andrea Johnson) Lane 2: Strategic Communications/Information Outreach to Membership, Shareholders, Brewster residents (Wyn Morton) Lane 3: Captains Grounds/Environment/Cart Paths (John Kissida) Lane 4: Captains Buildings and Structures (Carl Blanchard) n Lane 5: Parking Lots/Solar Projects/Practice Range Facility (Jeff Odell) Lane 6: Repair, improvement, or replacement of heavy equipment, vehicles, and their maintenance support (Dave Valcourt) Swim Lanes Lifeguard Anne O'Connell (Chair) Captains Strategic Plan Requirement Worksheet Requirement Golf Commission OC/OPR: Description: (Briefly describe nature of the requirement, location, and how this requirement impacts one of the captains' strategic priorities/lines of operation.) Risk Assessment: Assess the nature and impact of the risk if not resourced. Impact High? Moderate? Low? Timeframe? Immediate? Mid term? Long term/Future? Possible mitigation Options? Estimated Cost Recommended Requirement Characterization: (red/amber/green rating?) Critical? Important/Routine? Desirable? E Additional Comments (example: Linked to other requirements?) Points of contact/phone nubers/email. 10 TOWN OF BREWSTER Brewster, Massachusetts 02631 (508) 896-3701 GOLF COMMISSION Minutes of July 27, 2020 e$EwsTF:% Commissioners Present: Anne O'Connell (Chair), Andrea Johnson (Vice -Chair), Carl Blanchard, John Kissida, Wyn Morton, Jeff Odell, David Valcourt Others Present: Mark O'Brien (Director of Operations), Dave Whitney (Select Board liaison), Bill Meehan (Finance Committee liaison), Chuck Hanson (Energy Committee), Colin Odell (Energy Committee), and Jay Packett (Asst. Operations Manager) THIS MEETING WAS HELD REMOTELY WITH AUDIO AND VIDEO RECORDED Anne O'Connell called the meeting to order at 4:00 pm after reading remote meeting guidelines and procedures. Discussion of Solar Array project for Captains Golf Course: • Anne O'Connell reported that she compiled notes, which have been distributed to the Golf Commission (see attached), on the solar array project largely derived from Golf Commission minutes. • Carl Blanchard reviewed the history of how the solar array project evolved. He stated that a company had reached out to the Town regarding leasing the golf course parking lot to install solar canopies. This occurred in the late fall of 2018 and the Golf Commission became aware of it when Mark O'Brien sent an email to the Golf Commission in December 2018 informing them of the proposal. • Chuck Hanson stated that the Energy Committee had approached Mark O'Brien and the Town back in 2017 about putting in solar canopies in the parking lot and a warrant article regarding allowing leasing Town land for this purpose was passed at a Town meeting in 2017 or 2018. • Dave Valcourt stated that in his view the driving force behind supporting the solar project was that it would be financially beneficial to the golf course. • Jeff Odell reviewed the notes that he had compiled that were distributed to the Golf Commission (see attached). • Mark O'Brien was in agreement with the statements that had been made by those above. • Anne O'Connell asked each of the Golf Commissioner's that were present at the 4/11/19 Golf Commission meeting when a vote was taken to support the solar project, to speak. All agreed that the driving force was financial. Those that were present were Carl Blanchard, Dave Valcourt, Jeff Odell, Wyn Morton, Andrea Johnson, and Anne O'Connell. All had originally supported the project with the exception of Wyn Morton who opposed it. All said their opinions had not changed. • Wyn Morton had raised the question as to why the annual lease payments had dropped from $100,000 to $75,000. Chuck Hanson stated it was due to the State's phase/stage/block that this project would fall into and Colin Odell said it was also due to the interconnectivity fees charged by Eversource. He also said the final number is still in flux. • Colin Odell explained that there could be additional revenues generated from a battery that stores energy. • Wyn Morton asked if the revenues go to the Town or to the golf course. Dave Whitney stated it was his understanding that the monies would flow to the golf course for the foreseeable future. • John Kissida raised many questions based on his review of the Planning Board meeting. Anne O'Connell asked John to reduce those questions to writing and send them to Peter Lombardi. • Anne O'Connell will be sending to Peter Lombardi the notes from this meeting and that the Golf Commission is still in favor of this project, but only to the extent that the golf course is the recipient of the revenues generated. A motion to adjourn was made by Jeff O'Dell, seconded by Carl Blanchard, and passed 7-0. Meeting was adjourned at 5:15pm. GOLF COMMISSION Minutes of August 11, 2020 Commissioners Present: Anne O'Connell (Chair), Andrea Johnson (Vice -Chair), Carl Blanchard, John Kissida, Wyn Morton, Jeff Odell, and David Valcourt Others Present: Mark O'Brien (Director of Operations), Jay Packett (Asst. Oper. Mgr.), Bill Meehan (Finance Committee liaison), Bill O'Brien (CCMGA), and Donna Potts (9-Holers Assn.). THIS MEETING WAS HELD REMOTELY WITH AUDIO AND VIDEO RECORDED. The meeting maybe viewed at: httii://video.brewster-ma.gov/CablccastPublicSite/show/4827?channel=l Anne O'Connell called the meeting to order at 4:00 pm after reading remote meeting guidelines and procedures. Director's report: Mark O'Brien expressed his thanks to the staff for their work during these most trying times. This is the time during the golf season when stress levels are normally high and the fact that the golf course has been extremely busy makes it even higher. To add to this within the next week or two 25 per cent of the staff will be leaving creating a shortage in help and possibly some changes in services which will be dealt with as they arise. He does not expect that revenues will be affected. Steve Knowles is doing a great job jockeying the schedule. Wynn Morton asked if the golf course is advertising for help; Mark O'Brien advised that there has been one response to the ads. Jay Packett reported a record for the month of July with revenues up in every category except for the pro shop which is attributable to the lack of foot traffic. Discussion followed. It appears the revenues for August will also be up. Mark O'Brien discussed the budget and capital expenses. • There was a question from Rob Harris as to whether the golf course has been impacted by Gov. Baker's travel restrictions. Mark O'Brien said that current revenues are up not showing any kind of a drop-off. • Freemans Grille has a lease extension in place until 12/31/21. The current year's lease has been adjusted to reflect current conditions. • The maintenance staff is continuing to do a great job keeping up. There is a moderate drought on Cape Cod and there are requirements when that kick in regarding water usage --the height of green cuts to reduce the need for watering, watering flower beds, etc. Water usage is in good shape to stay within the permit. • Fall aeration is on schedule. • The use of cup lifters will be replaced with noodles. • Mark O'Brien recommends starting off-season membership on September 1 and raising last year's fees by 5 per cent. Jeff Odell suggested off-season memberships start the Tuesday or Wednesday after Labor Day. • Jeff Odell made a motion to accept the off-season membership rates as presented starting the Tuesday after Labor Day weekend at a 5 per cent increase in the rates of each category over the rates of last year. Seconded by John Kissida. Motion passed 7-0. • An email was received from Rob Harris: Was there consideration given to the fact that Freemans Grille is unable to use the pavilion for functions because of executive orders of the governor? It seems to me that they are unable to utilize the full benefit of their lease. Mark O'Brien replied that from the discussions held with Donna, Peter, Sean and himself he believes that the procurement laws do not allows the lease to be substantially changed to a further extent than what they did. Sean has had further discussions with Donna and he does not believe that there has been any movement in that regard. Concerns and questions about golf course operations: • There have been several emails received: the first one regarding the use of masks. Mark O'Brien reported that in the guidance as far as wearing masks at the course is people are required to wear a mask in the building; they are required to wear a mask on the putting green; they are required to wear a mask at the driving range. They are not required to wear a mask if they can reasonably socially distance outdoors. There is no recommendation that people wear a mask other than in the areas mentioned. There is signage in those areas. He also indicated that this is very difficult to police. It is not a requirement that people be told to wear a mask until they get to the first tee. He has not seen anyone come into the shop without a mask. Since there are no coffee or lunch breaks. there are times when the staff needs to remove their masks: having coffee, etc. or eating lunch. More than groups of three foursomes are not allowed; those are the types of groups that are difficult to manage. There is signage on both sides of the putting green. The number of holes has been reduced to control the number of people there. Wyn Morton suggested more holes might allow people to stay further apart. Discussion followed. • The timing of the sprinkler system was explained.. • Jay Packet talked about the divot issue, saying it is not going along as he anticipated and suggested another email blast could help. Jeff Odell suggested a group of volunteers might be helpful. • Questions and comments from Associations and liaisons: • An email was received from Don Patterson complimenting the use of masks and etiquette signs on the cart windshields. He suggested posts and ropes be used to keep carts on the paths. Mark O'Brien will discuss this with Tom Flynn and Dwight Wiggin. • Bill O'Brien thanked the staff and said the membership is pleased with the way things are going. • Bill Meehan commented on the condition of greens and on irrigation especially during a drought. Refund requests: • There have been a few requests for refunds; one was from the gentleman who was turned down last time because he did not submit his request prior to the cut-off date of June 30. The second was from a gentleman who had an unfortunate accident recently and can't play golf; both are aware of the refund policy. Bill O'Brien indicated that one of these gentlemen did not join the golf course until after the cut-off date. Discussion followed. • A motion was made by Dave Valcourt, seconded by John Kissida to defer each of these two requests and to revisit the refund and credit policy at the September 22 meeting. Motion passed 7-0. Andrea Johnson will have a draft updating the refund and credit policy ready to be discussed at the next meeting. Update on solar project: • The golf commission is scheduled to appear before the planning board tomorrow night. The planning board accepts questions before and after their meeting. Superintendent search • John Kissida reported after interviewing five candidates, two recommendations, both of whom are superintendents at other courses, were sent to the manager's office. The top picks are meeting this week with the maintenance staff, Peter Lombardi and Mark O'Brien for a final decision. The town expects to have someone on board this fall in preparation for winter and spring. • Steve Mann is no longer on board as a consultant. Based on the scope of work it was mutually agreed it wasn't necessary for him to continue. The person chosen as superintendent will be the consultant going forward. Strategic planning process: • There will be a special meeting for golf commissioners only on September 1 at 4 p.m and will be televised. Wynn Morton is unable to be at the meeting; he and Anne O'Connell will meet before the meeting and Anne will act as his proxy. Dave Valcourt presented upcoming plans. Discussion followed. Approve Minutes: • A motion was made by Wynn Morton, seconded by John Kissida to approve the minutes of July 14 as amended. Motion approved 7-0. Future agenda items and meetings: Revised refund policy Proposal from National Golf Foundaton Introduction of greens superintendent A motion to adjourn was made by Andrea Johnson, seconded by John Kissida, and passed 7-0. Meeting was adjourned at 5:33 pm. Respectfully submitted, Dorothy Vesperman Department Assistant