HomeMy Public PortalAbout2015-02 Authorizing an agreement with ETC Institute, Inc for the preparation of a needs assessment surveyRESOLUTION NO. 2015-2
A RESOLUTION OF THE VILLAGE COUNCIL OF THE
VILLAGE OF KEY BISCAYNE, FLORIDA, AUTHORIZING
THE VILLAGE MANAGER TO EXECUTE AN AGREEMENT
WITH ETC INSTITUTE, INC. FOR THE PREPARATION OF
A NEEDS ASSESSMENT SURVEY; AND PROVIDING FOR
AN EFFECTIVE DATE.
WHEREAS,the Village of Key Biscayne, Florida (the "Village") recently sought proposals
through a competitive bidding process for a needs assessment surveying consultant (the "Services");
and
WHEREAS, on November 18, 2014, the Village Council reviewed the bids submitted and
heard oral presentations from the responsive bidders; and
WHEREAS, after review and consideration, the Village Council selected ETC Institute Inc.
for the Services; and
WHEREAS, the Village Council desires to enter into an agreement, in substantially the form
attached hereto as Exhibit "A," with ETC Institute Inc. for the Services; and
WHEREAS, the Village Council finds that this Resolution is in the best interest and welfare
of the residents of the Village.
NOW, THEREFORE, BE IT RESOLVED BY THE VILLAGE COUNCIL OF THE
VILLAGE OF KEY BISCAYNE, FLORIDA, AS FOLLOWS:
Section 1. Recitals Adopted. Each of the above stated recitals are hereby adopted,
confirmed and incorporated herein.
Section 2. Village Manager Authorized. The Village Manager is hereby authorized
to execute an agreement with ETC Institute Inc. for the Services, in substantially the form attached
hereto as Exhibit "A," subject to the Village Attorney's approval as to form, content and legal
sufficiency.
Section 3. Effective Date. This Resolution shall be effective immediately upon
adoption.
PASSED AND ADOPTED this 13th day of January, 2015.
2,n
MAY G MAYRA PENAL DAY
ATT
-;/-.41/4'z'
CONCHITA H. ALVAREZ, MMC, VILLAGE CL
APPROVED AS TO FORM AND
LEGAL SUFFICIENCY
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PROFESSIONAL SERVICES AGREEMENT
BETWEEN
THE VILLAGE OF KEY BISCAYNE
AND
ETC INSTITUTE INC.
THIS AGREEMENT (this "Agreement") is made effective as of the / 3 f t day of
Tp1 Na , 2015 (the "Effective Date"), by and between the VILLAGE OF KEY
BISCAYNE, FLORIDA, a Florida municipal corporation (hereinafter the "Village"), and ETC
INSTITUTE INC., a foreign profit corporation (hereinafter the "Consultant").
WHEREAS, the Consultant and Village, through mutual negotiation, have agreed upon a
scope of services, schedule, and fee for needs assessment surveying services for the Village (the
"Project"); and
WHEREAS, the Village desires to engage the Consultant to perform the services and
provide the deliverables as specified below.
NOW, THEREFORE, in consideration of the mutual covenants and conditions
contained herein, the Consultant and the Village agree as follows:
1. Scope of Services.
1.1. The Consultant shall furnish such professional services and provide
deliverables (the "Services") as described in the Scope of Work or Work
Authorization attached hereto and made a part hereof as Exhibit "A-1"
(the "Plan").
2. Term/Commencement Date.
2.1 This Agreement shall become effective upon the Effective Date and shall
remain in effect until Consultant completes the Services described herein,
which Services are scheduled to be completed in accordance with the
schedule set forth in the Plan and attached hereto as Exhibit "A-2", but not
to exceed one (1) year from the Effective Date of this Agreement, unless
earlier terminated in accordance with Paragraph 8.
2.2 Consultant agrees that time is of the essence and Consultant shall
complete the Services within the timeframes set forth in the Plan attached
hereto as Exhibit "A-1" and as provided in this Agreement, unless
extended by the Village Manager.
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3. Compensation and Payment.
3.1 Compensation for Services provided by Consultant shall be in accordance
with the compensation or fee schedule set forth in the Plan attached hereto as
Exhibit "A."
3.2 Consultant shall deliver an invoice to Village no more often than once per
month detailing Services completed and the amount due to Consultant under
this Agreement. Fees shall be paid in arrears each month, pursuant to
Consultant's invoice, which shall be based upon the percentage of work
completed for each task invoiced. The Village shall pay the Consultant in
accordance with the Florida Prompt Payment Act after approval and
acceptance of the Services by the Village Manager.
4. Subconsultants.
4.1 The Consultant shall be responsible for all payments to any subconsultants
and shall maintain responsibility for all work related to the Project.
4.2 Consultant may only utilize the services of a particular subconsultant with
the prior written approval of the Village Manager, which approval may be
granted or withheld in Village Manager's reasonable discretion.
5. Village's Responsibilities
5.1 Village shall make available any maps, plans, existing studies, reports and
other data pertinent to the Services and in possession of the Village.
5.2 Upon Consultant's request, Village shall reasonably cooperate in
arranging for access to any real property as required for Consultant to
perform the Services.
6. Consultant's Responsibilities
6.1 The Consultant shall exercise the same degree of care, skill and diligence
in the performance of the Services for the Project as is ordinarily provided
by a consultant under similar circumstances. If at any time during the
term of this Agreement or within two (2) years from the completion of the
Project, it is determined that the Consultant's deliverables or services are
incorrect, not properly rendered, defective, or fail to conform to the
Services for the Project, upon written notification from the Village
Manager, the Consultant shall at Consultant's sole expense, immediately
correct its deliverables or Services.
6.2 The Consultant hereby warrants and represents that at all times during the
term of this Agreement it shall maintain in good standing all required
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licenses, certifications and permits required under Federal, State and local
laws applicable to and necessary to perform the Services for Village as an
independent contractor of the Village.
7. Conflict of Interest.
7.1 To avoid any conflict of interest or any appearance thereof, Consultant
shall not, for the term of this Agreement, provide any consulting services
to any private sector entities (developers, corporations, real estate
investors, etc.), with any adversarial issues in the Village. For the
purposes of this section "adversarial" shall mean any development
application where staff is recommending denial or denied an application,
or an administrative appeal or court action wherein the Village is a party.
8. Termination.
8.1 The Village Manager, without cause, may terminate this Agreement upon
five (5) calendar days written notice to the Consultant, or immediately
with cause.
8.2 Upon receipt of the Village's written notice of termination, Consultant
shall immediately stop work on the Project unless directed otherwise by
the Village Manager.
8.3 In the event of termination by the Village, the Consultant shall be paid for
all work accepted by the Village Manager up to the date of termination,
provided that the Consultant has first complied with the provisions of
Paragraph 8.4.
8.4 The Consultant shall transfer all books, records, reports, working drafts,
documents, maps, and data pertaining to the Services and the Project to the
Village, in a hard copy and electronic format within fourteen (14) days
from the date of the written notice of termination or the date of expiration
of this Agreement.
9. Insurance.
9.1 Consultant shall secure and maintain throughout the duration of this
Agreement insurance of such types and in such amounts not less than
those specified below as satisfactory to Village, naming the Village as an
Additional Insured, underwritten by a firm rated A -X or better by A.M.
Best and qualified to do business in the State of Florida. The insurance
coverage shall be primary insurance with respect to the Village, its
officials, employees, agents and volunteers naming the Village as
additional insured. Any insurance maintained by the Village shall be in
excess of the Consultant's insurance and shall not contribute to the
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Consultant's insurance. The insurance coverages shall include at a
minimum the amounts set forth in this Section 9 and may be increased by
the Village as it deems necessary or prudent.
9.2 Commercial General Liability coverage with limits of liability of not less
than a $1,000,000 per Occurrence combined single limit for Bodily Injury
and Property Damage. This Liability Insurance shall also include Completed
Operations and Product Liability coverages and eliminate the exclusion with
respect to property under the care, custody and control of Consultant. The
General Aggregate Liability limit and the Products/Completed Operations
Liability Aggregate limit shall be in the amount of $2,000,000 each.
9.3 Workers Compensation and Employer's Liability insurance, to apply for
all employees for statutory limits as required by applicable State and
Federal laws. The policy(ies) must include Employer's Liability with
minimum limits of $1,000,000.00 each accident. No employee,
subcontractor or agent of the Consultant shall be allowed to provide
Services pursuant to this Agreement who is not covered by Worker's
Compensation insurance.
9.4 Business Automobile Liability with minimum limits of $1,000,000 per
Occurrence, combined single limit for Bodily Injury and Property
Damage. Coverage must be afforded on a form no more restrictive than
the latest edition of the Business Automobile Liability policy, without
restrictive endorsements, as filed by the Insurance Service Office, and
must include Owned, Hired, and Non -Owned Vehicles.
9.5 Professional Liability Insurance in an amount of not less than One Million
Dollars ($1,000,000.00) per occurrence, single limit.
9.6 Certificate of Insurance. Certificates of Insurance shall be provided to
the Village, reflecting the Village as an Additional Insured (except with
respect to Professional Liability Insurance), no later than ten (10) days
after award of this Agreement and prior to the execution of this Agreement
by Village and prior to commencing any Services. Each certificate shall
include no less than (30) thirty -day advance written notice to Village prior
to cancellation, termination, or material alteration of said policies or
insurance. The Consultant shall be responsible for assuring that the
insurance certificates required by this Section remain in full force and
effect for the duration of this Agreement, including any extensions or
renewals that may be granted by the Village. The Certificates of Insurance
shall not only name the types of policy(ies) provided, but also shall refer
specifically to this Agreement and shall state that such insurance is as
required by this Agreement. The Village reserves the right to inspect and
return a certified copy of such policies, upon written request by the
Village. If a policy is due to expire prior to the completion of the
Services, renewal Certificates of Insurance shall be furnished thirty (30)
calendar days prior to the date of their policy expiration. Each policy
certificate shall be endorsed with a provision that not less than thirty (30)
calendar days' written notice shall be provided to the Village before any
policy or coverage is cancelled or restricted. Acceptance of the
Certificate(s) is subject to approval of the Village.
9.7 Additional Insured. Except with respect to Professional Liability
Insurance, the Village is to be specifically included as an Additional
Insured for the liability of the Village resulting from Services performed
by or on behalf of the Consultant in performance of this Agreement. The
Consultant's insurance, including that applicable to the Village as an
Additional Insured, shall apply on a primary basis and any other insurance
maintained by the Village shall be in excess of and shall not contribute to
the Consultant's insurance. The Consultant's insurance shall contain a
severability of interest provision providing that, except with respect to the
total limits of liability, the insurance shall apply to each Insured or
Additional Insured (for applicable policies) in the same manner as if
separate policies had been issued to each.
9.8 Deductibles. All deductibles or self -insured retentions must be declared
to and be reasonably approved by the Village. The Consultant shall be
responsible for the payment of any deductible or self -insured retentions in
the event of any claim.
9.9 The provisions of this section shall survive termination of this Agreement.
10. Nondiscrimination.
10.1 During the term of this Agreement, Consultant shall not discriminate
against any of its employees or applicants for employment because of their
race, color, religion, sex, or national origin, and to abide by all Federal and
State laws regarding nondiscrimination
11. Attorneys Fees and Waiver of Jury Trial.
In the event of any litigation arising out of this Agreement, the prevailing
party shall be entitled to recover its attorneys' fees and costs, including the
fees and expenses of any paralegals, law clerks and legal assistants, and
including fees and expenses charged for representation at both the trial and
appellate levels.
11.2 In the event of any litigation arising out of this Agreement, each party
hereby knowingly, irrevocably, voluntarily and intentionally waives its
right to trial by jury.
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12. Indemnification.
12.1 Consultant shall indemnify and hold harmless the Village, its officers,
agents and employees, from and against any and all demands, claims,
losses, suits, liabilities, causes of action, judgment or damages, arising
from Consultant's performance or non-performance of any provision of
this Agreement, including, but not limited to, liabilities arising from
contracts between the Consultant and third parties made pursuant to this
Agreement. Consultant shall reimburse the Village for all its expenses
including reasonable attorneys' fees and costs incurred in and about the
defense of any such claim or investigation and for any judgment or
damages arising from Consultant's performance or non-performance of
this Agreement.
12.2 The provisions of this section shall survive termination of this Agreement.
13. Notices/Authorized Representatives.
13.1 Any notices required by this Agreement shall be in writing and shall be
deemed to have been properly given if transmitted by hand -delivery, by
registered or certified mail with postage prepaid return receipt requested,
or by a private postal service, addressed to the parties (or their successors)
at the following addresses:
For the Village: John C. Gilbert
Village Manager
Village of Key Biscayne
88 West McIntyre Street
Key Biscayne, FL 33149
With a copy to:
Stephen J. Helfman, Esq.
Village Attorney
Weiss Serota Helfman Pastoriza Cole & Boniske, P.L.
2525 Ponce de Leon Blvd., Suite 700
Coral Gables, Florida 33134
For The Consultant: Elaine L. Tatham
Etc Institute Inc.
725 W. Frontier
Olathe, Ks 66061
14. Governing Law.
14.1 This Agreement shall be construed in accordance with and governed by
the laws of the State of Florida. Venue for any litigation arising out of this
Agreement shall be proper exclusively in Miami -Dade County, Florida.
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15. Entire Agreement/Modification/Amendment.
15.1 This writing contains the entire Agreement of the parties and supercedes
any prior oral or written representations. No representations were made or
relied upon by either party, other than those that are expressly set forth
herein.
15.2 No agent, employee, or other representative of either party is empowered
to modify or amend the terms of this Agreement, unless executed with the
same formality as this document.
15.3 Consultant represents that is an entity validly existing and in good
standing under the laws of Florida. The execution, delivery and
performance of this Agreement by Consultant have been duly authorized,
and this Agreement is binding on Consultant and enforceable against
Consultant in accordance with its terms. No consent of any other person
or entity to such execution, delivery and performance is required.
16. Ownership and Access to Records and Audits.
16.1 Consultant acknowledges that all inventions, innovations, improvements,
developments, methods, designs, analyses, drawings, reports and all
similar or related information (whether patentable or not) which relate to
Services to the Village which are conceived, developed or made by
Consultant during the term of this Agreement ("Work Product") belong to
the Village. Consultant shall promptly disclose such Work Product to the
Village and perform all actions reasonably requested by the Village
(whether during or after the term of this Agreement) to establish and
confirm such ownership (including, without limitation, assignments,
powers of attorney and other instruments).
16.2 All records, books, documents, maps, data, deliverables, papers and
financial information (the "Records") that result from the Consultant
providing the Services to the Village under this Agreement shall be the
property of the Village.
16.3 The Village Manager or his designee shall, during the term of this
Agreement and for a period of three (3) years from the date of termination
of this Agreement, have access to and the right to examine and audit any
Records of the Consultant involving transactions related to this
Agreement. In addition, the Consultant agrees to comply specifically with
the provisions of Section 119.0701, Florida Statutes.
16.4 The Village may cancel and terminate this Agreement immediately for
refusal by the Consultant to allow access by the Village Manager or his
designee to any Records pertaining to work performed under this
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Agreement that are subject to the provisions of Chapter 119, Florida
Statutes.
17. Nonassi2nability.
17.1 This Agreement shall not be assignable by Consultant unless such
assignment is first approved by the Village Manager. The Village is
relying upon the apparent qualifications and expertise of the Consultant,
and such firm's familiarity with the Village's area, circumstances and
desires.
18. Severability.
18.1 If any term or provision of this Agreement shall to any extent be held
invalid or unenforceable, the remainder of this Agreement shall not be
affected thereby, and each remaining term and provision of this
Agreement shall be valid and be enforceable to the fullest extent permitted
by law.
19. Independent Contractor.
19.1 The Consultant and its employees, volunteers and agents shall be and
remain an independent contractor and not an agent or employee of the
Village with respect to all of the acts and services performed by and under
the terms of this Agreement. This Agreement shall not in any way be
construed to create a partnership, association or any other kind of joint
undertaking, enterprise or venture between the parties.
20. Compliance with Laws.
20.1 The Consultant shall comply with all applicable laws, ordinances, rules,
regulations, and lawful orders of public authorities in carrying out
Services under this Agreement, and in particular shall obtain all required
permits from all jurisdictional agencies to perform the Services under this
Agreement.
21. Waiver
21.1 The failure of either party to this Agreement to object to or to take
affirmative action with respect to any conduct of the other which is in
violation of the terms of this Agreement shall not be construed as a waiver
of the violation or breach, or of any future violation, breach or wrongful
conduct.
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22. Survival of Provisions
22.1 Any terms or conditions of either this Agreement that require acts beyond
the date of the term of the Agreement, shall survive termination of the
Agreement, shall remain in full force and effect unless and until the terms
or conditions are completed and shall be fully enforceable by either party.
23. Prohibition of Contingency Fees.
23.1 The Consultant warrants that it has not employed or retained any company
or person, other than a bona fide employee working solely for the
Consultant, to solicit or secure this Agreement, and that it has not paid or
agreed to pay any person(s), company, corporation, individual or firm,
other than a bona fide employee working solely for the Consultant, any
fee, commission, percentage, gift, or any other consideration, contingent
upon or resulting from the award or making of this Agreement.
24. Public Entity Crimes Affidavit
24.1 Consultant shall comply with Section 287.133, Florida Statutes (Public
Entity Crimes Statute), notification of which is hereby incorporated herein
by reference, including execution of any required affidavit.
25. Counterparts
25.1 This Agreement may be executed in several counterparts, each of which
shall be deemed an original and such counterparts shall constitute one and
the same instrument.
[Remainder of page intentionally left blank]
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IN WITNESS WHEREOF the parties hereto have executed this Agreement as of the date
written below their signatures.
CONSULTANT:
ETC INSTITUTE INC., a foreign profit
corporation
By: .,..6„,2i• •'/ < z r7•
Name:
Title: � �L�
Date Executed: $5�
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IN WITNESS WHEREOF the parties hereto have executed this Agreement on the day
and date first above written.
Attest:
Co chita Alv..'ez,t
Approved as to Form and Legal Sufficiency:
Village Attorney
VILLAGE:
VILLAGE OF KEY BISCAYNE, a
Florida municipal corporation
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Village of Key Biscayne Public Opinion/Needs Assessment
Surveying Services
Fee Proposal —October 9th, 2014
ETC Institute/Leisure Vision
Base Services for Needs Assessment Survey
500
Number of Surveys
Level of confidence
95%
Margin of error
+/-4.4%
FEES FOR SURVEY DESIGN
$5,500
FEES FOR SURVEY ADMINISTRATION
$13,500
FEES FOR PRESENTATION OF SURVEY
RESULTS
$3,500
Total Fees (all fees include expenses)
$22,500
Optional Services
Geocoding of surveys
$1,500
Importance -Unmet Needs Analysis
$900
Scope of Services to Administer Citizen Survey
Scope of Services for Statistically Valid Survey
In order to accomplish the objectives for this project, Leisure Vision will conduct the following tasks.
Task 1: Project Kick-off and Preparing the Survey Instrument
Task 1.1: On Site Meeting for Survey Initiation and Design. Ron Vine will meet on -site for one (1)
day and evening with Village officials to discuss survey issues. As part of the visit Ron will hold two (2)
focus groups with members of the public living in Key Biscayne, to ensure their early involvement in the
survey process and to build trust and buy -in.
Following the on -site meeting, Leisure Vision will continue to work in partnership with Village of Key
Biscayne officials to develop the survey instrument. It is anticipated that 3-4 drafts of the survey will be
prepared before the survey is approved by the Village of Key Biscayne for testing. The survey will be up
to 6 pages in length (allowing for 24-32 questions, many with multiple components) and takel0-12
minutes to administer by phone.
Task 1.2: Design Sampling Plan. Leisure Vision will prepare a sampling plan that will ensure the
completion of at least 500 surveys of resident households in Village of Key Biscayne. The overall
results for 500 completed surveys will have a precision of at least +/-4.4% at the 95% level of confidence.
Task 1.3 Survey Methodology. Leisure Vision will administer the mail, phone, and web all with in-
house staff. Leisure Vision recommends administering the survey by a combination of mail/phone/ and
web.
Task 1.4: Conduct Pilot Test. Once the draft survey is developed Leisure Vision will test the survey
with at least 10 residents before the survey is administered. Any problems or issues that are identified will
be reported to the Village and corrective action will be recommended and taken as appropriate.
Task 2: Administering the Survey Instrument and Analysis
Task 2.2: Mailing of Surveys. Leisure Vision will design the sample so that a mail survey is first sent
out by mail to a random sampling of over 2,500 residents of Village of Key Biscayne, including a metered
return envelope to Leisure Vision/ETC Institute). The mail survey can also contain a message in the
cover letter to non-English speaking households, i.e. Spanish, that will provide a 1-800 phone number to
call to have the survey administered over the phone in that language and the web address to those who
want to take the survey by the web.
Task 2.1: Web Survey. Leisure Vision will develop a web version of the survey for those who want to
take the survey over the web.
Task 2.3: Electronic Message to Those Receiving the Survey. Two days prior to receiving the mailed
survey, each resident household receiving a survey will receive an electronic voice message, informing
them about the survey and encouraging them to complete the survey.
Leisure Vision Scope of Services (September 2014) Page- 1
Scope of Services to Administer Citizen Survey
Task 2.4: Initiate phone calling. Approximately 14 days after the surveys are mailed out, extensive
phone follow-up is conducted either to encourage completion of the mailed survey or to administer the
survey by phone.
This approach allows us to target specific demographic groups that may not have responded to the mailed
survey to ensure that the demographic distribution of the sample closely compares to the actual
composition of the community, by factors such as age, race, ethniVillage, income, etc. ETC Institute will
additionally use "weighting" as a statistical process in the analysis for further refinement of census
comparisons.
Task 2.5: Quality Controls. Leisure Vision has an ongoing quality control and quality assurance
program in all surveys. The program is designed to give clients "error free" results, and all employees at
Leisure Vision are directly involved in the program. Dr. Elaine Tatham and Ron Vine, Project Manager
directly manage the Quality Control program.
Task 2.6: Analyze Data. Following the completion of the survey, Leisure Vision will perform data
entry, editing, and verification of the survey responses for each survey. In addition to performing cross -
tabulations, the analysis tools that will be performed on the resident survey data are listed below.
• Task 2.6-A. Benchmarking Analysis (Normative Comparisons) and Trends Leisure Vision
maintains national and regional benchmarking data from citizen surveys for more than 400 park
systems across the country. Comparisons will be made for the Village of Key Biscayne survey
with other national providers, similar size communities, and in comparison to the previous survey
results.
Leisure Vision will additionally benchmark the results to previous needs assessment surveys for
trending and strategic decision -making purposes.
• Task 2.6-B. Importance -Unmet Needs Priorities Analysis (Optional). The Importance -Unmet
Needs (I -U) Analysis is a tool that allows public officials to use survey data as a decision -making
resource. The Importance -Unmet Needs analysis is based on the concept that public agencies will
maximize overall investments by emphasizing improvements in those service categories where
the level of unmet needs is relatively low and the perceived importance of the service is relatively
high.
• Task 2.6C. GIS Mapping (Optional). Leisure Vision will prepare maps that show the results of
specific questions on the survey.
Task 3: Final Report and Presentation
Task 3.1 Development of Final Report. Leisure Vision will provide a final report. At a minimum, the
final report will include the following:
• an executive summary that includes a description of the survey methodology
• descriptive statistics for each survey question, including key demographic characteristics
• GIS maps and shape files that show key results on maps of Village of Key Biscayne
• results of the analysis tools including the I -U Analysis and Benchmarking Analysis
• copy of the survey instrument.
• a copy of the database in SPSS or Microsoft Excel
Task 3.2: Survey Presentation. Leisure Vision will make a presentation of findings of the survey results
to Village officials and hold a workshop to discuss strategic ways to seamlessly integrate the findings into
short and long range decision -making.
Leisure Vision Scope of Services (September 2014) Page- 2
Scope of Services to Administer Citizen Survey
Project Schedule for the Needs Assessment Process
Indicated below is a draft schedule for completion of the survey effort within 10-11 weeks of
notice to proceed.
Month 1
• Kick-off phone discussion to discuss survey goals & objectives and dates for site visit
• Leisure Vision provides Village examples of surveys for review
• Sampling plan finalized
• On -site visit
• Leisure Vision provides the Village with a draft needs assessment survey
• Village provides cover letter
• Village staff review the content of the draft needs assessment survey and provide feedback to
Leisure Vision
• Leisure Vision revises the needs assessment survey based on input from staff
• Village approves the needs assessment survey instrument for testing
• Pilot test conducted
• Survey modified if needed and approved for printing
Month 2
• Survey instrument mailed out
• Web -survey on-line
• Press releases issued
• Data collection begins for needs assessment survey
• Phone calling initiated
• Draft report prepared and sent to Village
• Discussion held on draft report
Month 3
• Data collection is completed for needs assessment survey
• Discuss changes to draft report
• Final Report delivered
• On site visit to conduct formal presentations and workshop
Leisure Vision Scope of Services (September 2014) Page- 3
Scope of Services to Administer Citizen Survey
Responsibilities of the Parties
Leisure Vision Responsibilities
Leisure Vision's cost proposal includes the following services:
• designing the survey in association with the Village of Key Biscayne
• requesting background information
• finalizing the methodology for administering the survey
• selecting a random sample of households for the Village
• setting up the database
• testing the survey instrument
• postage for outbound and in -bound mail
• printing and mailing the survey
• labor for phone interviews
• web -site design
• long distance charges
• data entry for a minimum of 500 surveys
• cross tabular analysis of survey results
• national benchmarking comparisons
• geocoding of results (optional)
• importance/satisfaction analysis (optional)
• a summary report with an executive summary, charts, and cross tabs
• presentation of survey and study findings and workshop
• 1 adobe copy of draft report
• 1 adobe copy and 6 hard copies of the final report
• 1 day on -site for project kick-off meetings and focus groups
• 1 day on -site to present findings
Village of Key Biscayne Responsibilities
• provide pertinent background materials
• identify central issues to be addressed in the survey
• approve the survey instrument
• provide an electronic map of the Village boundaries
• provide a signed cover letter for the survey document
• place notices in local newspapers and/or other media to inform the public about the survey
• identify requests for sub analysis of the data as appropriate
• arrange for locations and set-ups of presentations
Leisure Vision Scope of Services (September 2014) Page- 4