HomeMy Public PortalAbout033-2019 - Ricoh USA CopierAGREEMENT
THIS AGREEMENT made and entered into this 7_WJ day of Adly"A , 2019, and referred to
as Contract No. 33-2019 by and between the City of Richmond, Indiana, a municipal corporation
acting by and through its Board of Public Works and Safety and by and through its Board of Parks
and Recreation (hereinafter referred to as the "City") and Ricoh USA, Inc., f/k/a Icon Office or Ikon
Office Solutions, P.O. Box 740541, Atlanta, Georgia, 30374 (hereinafter referred to as the
"Contractor").
SECTION I. STATEMENT AND SUBJECT OF WORK
City hereby retains Contractor to furnish and install for the City Building two (2) Ricoh MP3055SP
AD Configurable PTO Model Copiers, and one (1) RICOH MPC4504EX Configurable PTO Model
Copier, and to furnish install for the Administrative Office of the Parks Department one (1) Ricoh
MPC6004EX Configurable PTO Model copier ("Equipment") and to provide for both the City and
Parks Department "Gold Service" maintenance coverage services for said Equipment in addition to
requested training and maintenance warranty for said Equipment (the "Project").
The Indiana State Quantity Purchase Agreement Vendor and Commodity List containing Indiana
State Pre -Approved Equipment Pricing Bids (hereinafter "QPA Bid List") was examined by the
Information Technology Department. The QPA Bid List is on file in the Richmond Information
Technology Department, is hereby incorporated by reference, and made a part of this Agreement.
Contractor agrees to comply with all terms and conditions contained therein. Pursuant to Indiana
guidelines, a City may opt to use the State QPA Bid List when purchasing and may request price
quotes for specific quantities of items of equipment and/or commodities or servicing as an alternative
to the standard bid procedures.
Contractor's Response (Quote 13915) to the Richmond Information Technology Department's
specific inquiry is attached hereto as "Exhibit A", which Exhibit was received February 4, 2019,
consists of twenty-seven (27) pages, is hereby incorporated by reference and made a part of this
Agreement. Contractor agrees to comply with all terms and conditions contained in Exhibit A.
Delivery of any Equipment or performance of any services that do not meet all specifications listed
on "Exhibit A" or as further provided in the State QPA bid will be considered a breach of this
Agreement.
Contractor shall not modify or alter any standard warranty from the manufacturer of the above -
described Equipment. Nothing contained herein shall prevent Contractor from providing any
additional or supplemental warranty in addition to that provided by the Manufacturer. Further,
Contractor shall provide City with copies of its warranty upon receiving a written or verbal request to
receive such warranty.
The Contractor shall furnish all labor, material, equipment, and services necessary for the proper
completion of all services.
Contract No. 33-2019
Page I of 6
Should any provisions, terms, or conditions contained in any of the documents attached hereto as
Exhibits, or in any of the documents incorporated by reference herein, conflict with any of the
provisions, terms, or conditions of this Agreement, this Agreement shall be controlling.
No work or performance of services shall commence until the following has been met:
1. The City is in receipt of any required certificates of insurance;
2. The City is in receipt of any required affidavit signed by Contractor in
accordance with Indiana Code 22-5-1.7-11(a)(2); and
3. A purchase order has been issued by the Purchasing Department.
SECTION 11. STATUS OF CONTRACTOR
Contractor shall be deemed to be an independent Contractor and is not an employee or agent of the
City of Richmond. The Contractor shall provide, at its own expense, competent supervision of its
services.
SECTION 111. COMPENSATION
City shall pay Contractor a total amount not to exceed Eighteen Thousand Three Hundred Eleven
Dollars and Zero Cents ($18,311.00) for the purchase of the Equipment pursuant to this Agreement.
City shall also pay Contractor the quoted rates for the Gold service maintenance at the rates of
$0.0055 for black and white copies and the rate of $0.04 for color copies as described on
Contractor's quote, billed monthly to the applicable Department, for the satisfactory performance of
this Agreement. Said purchase shall include the staples and shall also include the trade in of outdated
copier models to be picked up by the wholesaler as also listed in Exhibit A.
SECTION IV. TERM OF AGREEMENT
This Agreement shall become effective when signed by all parties and, for purposes of the purchase
of the Equipment, shall continue in effect until delivery and acceptance of the Equipment.
Otherwise, this Agreement shall also continue in effect until the completion of the Project, not to
exceed sixty (60) months from the date of purchase of the Equipment. This Agreement shall not
automatically renew.
Notwithstanding the term of this Agreement, City may terminate this Agreement in whole or in part,
for cause, at any time by giving at least five (5) working days written notice specifying the effective
date and the reasons for termination which shall include but not be limited to the following:
a. failure, for any reason of the Contractor to fulfill in a timely and proper manner its
obligations under this Agreement;
b. submission by the Contractor to the City of reports that are incorrect or incomplete in any
material respect;
c. ineffective or improper use of funds provided under this Agreement;
d. suspension or termination of the grant funding to the City under which this Agreement is
made; or
Page 2 of 6
e. unavailability of sufficient funds to make payment on this Agreement.
In the event of such termination, the City shall be required to make payment for all work performed
prior to the effective date by Contractor, but shall be relieved of any other responsibility herein.
This Agreement may also be terminated, in whole or in part, by mutual Agreement of the parties by
setting forth the reasons for such termination, the effective date, and in the case of partial
termination, the portion to be terminated.
SECTION V. INDEMNIFICATION AND INSURANCE
Contractor agrees to obtain insurance and to indemnify the City for any damage or injury to person or
property or any other claims which may arise from the Contractor's conduct or performance of this
Agreement, either intentionally or negligently; provided, however, that nothing contained in this
Agreement shall be construed as rendering the Contractor liable for acts of the City, its officers,
agents, or employees. Contractor shall as a prerequisite to this Agreement, purchase and thereafter
maintain such insurance as will protect it from the claims set forth below which may arise out of or
result from the Contractor's operations under this Agreement, whether such operations by the
Contractor or by any sub -contractors or by anyone directly or indirectly employed by any of them, or
by anyone for whose acts the Contractor may be held responsible.
Coverage Limits
A. Worker's Compensation & Statutory
Disability Requirements
B. Employer's Liability $100,000
C. Comprehensive General Liability
Section 1. Bodily Injury $1,000,000 each occurrence
$2,000,000 aggregate
Section 2. Property Damage $1,000,000 each occurrence
D. Comprehensive Auto Liability
Section 1. Bodily Injury $1,000,000 each person
$1,000,000 each occurrence
Section 2. Property Damage $1,000,000 each occurrence
E. Comprehensive Umbrella Liability $1,000,000 each occurrence
$2,000,000 each aggregate
SECTION VI. COMPLIANCE WITH WORKER'S COMPENSATION LAW
Contractor shall comply with all provisions of the Indiana Worker's Compensation law, and shall,
before commencing performance under this Agreement, provide the City a certificate of insurance, or
Page 3 of 6
a certificate from the industrial board showing that the Contractor has complied with Indiana Code
Sections 22-3-2-5, 22-3-5-1 and 22-3-5-2. If Contractor is an out of state employer and therefore
subject to another state's worker's compensation law, Contractor may choose to comply with all
provisions of its home state's worker's compensation law and provide the City proof of such
compliance in lieu of complying with the provisions of the Indiana Worker's Compensation Law.
SECTION VII. PROHIBITION AGAINST DISCRIMINATION
A. Pursuant to Indiana Code 22-9-1-10, Contractor, any sub -Contractor, or any person acting on
behalf of Contractor or any sub -Contractor shall not discriminate against any employee or
applicant for employment to be employed in the performance of this Agreement, with respect
to hire, tenure, terms, conditions or privileges of employment or any matter directly or
indirectly related to employment, because of race, religion, color, sex, disability, national
origin, or ancestry.
B. Pursuant to Indiana Code 5 -16-6- 1, the Contractor agrees:
That in the hiring of employees for the performance of work under this Agreement of
any subcontract hereunder, Contractor, any subcontractor, or any person acting on
behalf of Contractor or any sub -contractor, shall not discriminate by reason of race,
religion, color, sex, national origin or ancestry against any citizen of the State of
Indiana who is qualified and available to perform the work to which the employment
relates;
2. That Contractor, any sub -contractor, or any person action on behalf of Contractor or
any sub -contractor shall in no manner discriminate against or intimidate any
employee hired for the performance of work under this Agreement on account of
race, religion, color, sex, national origin or ancestry-,
3. That there may be deducted from the amount payable to Contractor by the City under
this Agreement, a penalty of five dollars ($5.00) for each person for each calendar
day during which such person was discriminated against or intimidated in violation of
the provisions of the Agreement; and
4. That this Agreement may be canceled or terminated by the City and all monies due or
to become due hereunder may be forfeited, for a second or any subsequent violation
of the terms or conditions of this section of the Agreement.
C. Violation of the terms or conditions of this Agreement relating to discrimination or
intimidation shall be considered a material breach of this Agreement.
SECTION VIII. IRAN INVESTMENT ACTIVITIES
Pursuant to Indiana Code (IC) 5-22-16.5, Contractor certifies that Contractor is not engaged in
investment activities in Iran. In the event City determines during the course of this Agreement that
this certification is no longer valid, City shall notify Contractor in writing of said determination and
shall give contractor ninety (90) days within which to respond to the written notice. In the event
Contractor fails to demonstrate to the City that the Contractor has ceased investment activities in Iran
within ninety (90) days after the written notice is given to the Contractor, the City may proceed with
any remedies it may have pursuant to IC 5-22-16.5. In the event the City determines during the
Page 4 of 6
course of this Agreement that this certification is no longer valid and said determination is not
refuted by Contractor in the manner set forth in IC 5-22-16.5, the City reserves the right to consider
the Contractor to be in breach of this Agreement and terminate the agreement upon the expiration of
the ninety (90) day period set forth above.
SECTION IX. COMPLIANCE WITH INDIANA E-VERIFY PROGRAM REQUIREMENTS
Pursuant to Indiana Code 22-5-1.7, Contractor is required to enroll in and verify the work eligibility
status of all newly hired employees of the contractor through the Indiana E-Verify program.
Contractor is not required to verify the work eligibility status of all newly hired employees of the
contractor through the Indiana E-Verify program if the Indiana E-Verify program no longer exists.
Prior to the performance of this Agreement, Contractor shall provide to the City its signed Affidavit
affirming that Contractor does not knowingly employ an unauthorized alien in accordance with IC
22-5-1.7-11 (a) (2). In the event Contractor violates IC 22-5-1.7 the Contractor shall be required to
remedy the violation not later than thirty (30) days after the City notifies the Contractor of the
violation. If Contractor fails to remedy the violation within the thirty (30) day period provided
above, the City shall consider the Contractor to be in breach of this Agreement and this Agreement
will be terminated. If the City determines that terminating this Agreement would be detrimental to
the public interest or public property, the City may allow this Agreement to remain in effect until the
City procures a new contractor. If this Agreement is terminated under this section, then pursuant to
IC 22-5-1.7-13 (c) the Contractor will remain liable to the City for actual damages.
SECTION X. RELEASE OF LIABILITY
Contractor hereby agrees to release and hold harmless the City and all officers, employees, or agents
of the same from all liability for negligence which may arise in the course of Contractor's
performance of its obligations pursuant to this Agreement.
SECTION XI. MISCELLANEOUS
This Agreement is personal to the parties hereto and neither party may assign or delegate any of its
rights or obligations hereunder without the prior written consent of the other party. It shall be
controlled by Indiana law and shall be binding upon the parties, their successors and assigns. It
constitutes the entire Agreement between the parties, although it may be altered or amended in whole
or in part at any time by filing with the Agreement a written instrument setting forth such changes
signed by both parties.
This Agreement may be simultaneously executed in several counterparts, each of which shall be an
original and all of which shall constitute but one and the same instrument.
The parties hereto submit to jurisdiction of the courts of Wayne County, Indiana, and suit arising
under this Contract, if any, must be filed in said courts. The parties specifically agree that no
arbitration or mediation shall be required prior to the commencement of legal proceedings in said
Courts.
Any person executing this Contract in a representative capacity hereby warrants that he has been duly
authorized by his or her principal to execute this Contract.
Page 5 of 6
In the event of any breach of this Agreement by Contractor, and in addition to any other damages or
rernedies, Contractor shall' be liable :for all costs incurred.. by City due to the 'enforcement of this
Agreement; including,but not limited to City's reasonable attoiney's fees, whether or not suit. is filed.
In the: event that an ambiguity or question of intent or a. need for. interpretation of this Agreement
Arises, this.Agreement.shalI be construed as if drafted jointly by the.parties, and no presumption or
burden of proof shall arise favoring or disfavoring anypartyby virtue of the authorship of any of the
provisions of this Agreement.
IN WITNESS WHEREOF, the parties have. executed this Agreement at Richmond, Indiana, as of the
:day and year first written above, ,although signatures may be affixed on different dates.
"CI1"Y"
THE CITY OF RICHMOND,
INDIANABY AND THROUGH ITS Board of
Public Works and Safety
By:
Vicki Robinson, President
Richard Foore; Member
,.
By:
"milt' Pa er, Member
"CITY"
THE CITY OF RICHMOND,
INDIANA BY AND THROUGH ITS Board of
Parks and Recreation
By''
'--___Ddnise Retz, Superintend i .-
APPROVED: f
Date:
"CONTRACTOR
RICOH USA, INC.
P.O. Box 740541,
Atlanta, GA 30374
By:. !
Printed; � ? 41v1 SCI
Title: t Gh 4 1 ��_ �1
Date: 9 Q
Page 6 of 6
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A new way to work is within your reach
Perform more tasks with fewer hassles
Use intuition to work smarter
Decisions are easier when you have the right information. With
Workstyle Innovation Technology, you can use the same motions you
use on your smartphone or tablet to access information instantly on
the oversized 10.1 "-wide Super VGA Smart Operation Panel (SOP).
Download a wide range of apps and information -rich widgets from
our Application Site. Check settings or initiate automated print, copy,
scan and fax workflows with a single touch to reduce time-consuming
manual tasks. For example, you can check the number of prints, change
scan -to destinations, toggle between finishing options and more with
a tap of your finger. With SOP Designer, you can have your Home
Screen customized by our technicians with wallpaper designs, shortcut
placements, corporate branding, rotating messages and more.
Customize workflows to simplify
information flow
You have a lot of work to do. Who says you have to spend a lot of
time doing it? Deploy workflow applications that streamline business
via Ricoh Workstyle Innovation Technology. Do you routinely print
the same types of spreadsheets? Do you scan and share notes after
the weekly meeting? Integrate multiple processes and create unique
digital workflows to simplify complex tasks. Place a workflow shortcut
on the Home Page so you can simply press an icon and initiate tasks
automatically with less replication, fewer steps and more accuracy. Tap
the ID Card Copy icon to scan two-sided identity documents, such as
licenses and insurance cards, onto a single -sided document. For more
complex workflows, add your choice of Ricoh or third party software
solutions to simplify your workday.
Make your mark from anywhere
With your smartphone or tablet in hand, productivity remains within your
grasp. Download the RICOH Smart Device Connector app to connect
to the MP C4504ex/MP C6004ex without software, utilities, drivers
or delays. Simply touch your mobile device to the MFP's Near Field
Communication (NFC) tag or scan a OR code from the control panel to
print, scan and share documents, photos and more directly from your
smartphone or tablet. Scan originals at the MFP and send them to your
personal smart device or directly to cloud storage, so you can access and
distribute them digitally at your convenience. You can also use the Smart
Device Connector app to project information to Ricoh projectors and
interactive whiteboards. Collaboration has never been easier.
Do it all with speed and convenience
Expedite every task, every day
Decisions have to be made. Ensure they're the right ones by getting
information where it needs to be — on time. Print up to 45 or 60
pages per minute when producing full -color brochures, presentations
and spreadsheets. Use standard PostScript and PDF Direct Print
emulation to process your biggest jobs with ease. Add optional paper
trays to extend paper capacity up to 4,700 sheets, and remove paper
jams quickly via an animated guide. Scan full -color originals and
deliver them at breakneck speeds with a host of scan -to capabilities,
including access to your LDAP directory for email delivery. Send and
receive paperless faxes to ensure contracts, forms and other importanIi
documents reach recipients easily.
Leave your mark with brilliant colors
Make an unforgettable impression by producing compelling images
and documents with densely rich colors for more lifelike reproductions
at up to 1200 dpi resolution. The MP C4504ex/MP C6004ex
recalibrates itself as it processes files, which means colors never
deteriorate and text and lines stay incredibly sharp page after page.
Expand your reach by printing on a wider, thicker range of paper
stocks — up to 12" x 18" sizes and 300 gsm/80 lb. Bond. You can
even create posters and banners that would normally be reserved for
wide -format devices by combining multiple pages into one image.
Want to save on outsourcing costs? Choose the optional Fiery® E-23C
Color Controller and produce spot color professional output using the
gamut of RGB and CMYK colors.
Grab and share information automatically
Move information to the right people in the right format quickly. Access
up to 3,000 frequently used documents stored in the embedded
Document Server. With optional Optical Character Recognition (OCR),
create keyword -searchable PDF files for easier retrieval from the
Document Server at a later time. Use the built-in browser to capture
files and images from the web. Ready to share with others? Scan
originals at up to 180 ipm via the 220-Sheet Single Pass Document
Feeder and use scan -to capabilities to send digital files to any recipient,
anywhere. Or, use RICOH Device Software Manager to simplify print
driver installation and begin using the device in moments.
Empower users to work quickly, collectively
Support extended uptime
You may not have all the answers, but now you'll know where to find
them. The MP C4504ex/MP C6004ex includes a wide range of "smart
support" capabilities that when enabled will .help you resolve pressing
issues and maintain productivity. Are you looking to avoid waiting for
in -person technician visits? With RemoteConnect Support, our experienced
technicians can identify and correct issues in real time by accessing your
MFP remotely.,Are you managing many devices? By using the Remote
Panel Operation tool IT managers and network.administrators can easily
program, monitor and change settings for each device on their network.
Use the Automatic Remote Firmware function to upgrade multiple devices
independently. Use the convenient Web Help feature to find quick answers
about the most common functions and operation of your MFP. Plus, the
Ricoh Application Site offers self-help videos for basic MFP operations.
Hold yourself and others accountable
You're responsible for getting company information to the right
people. So make certain the right people are sending it. Protect
the device with user authentication — and track activity for every
user, set print quotas, restrict access to specific functions and more.
Each user logs in to the MP C4504ex/MP C6004ex by entering a
passcode — or by passing an ID card over an optional card reader at
the device. Protect documents with Locked Print. Users can release
jobs for printing only when standing at the MFP, which helps protect
confidential information. You can also use a watermark to track
specific printed documents if unauthorized users try to recreate them.
Find more data protection with encryption for transmitted information
and automatic overwrites for latent data on the hard drive.
Plan to save
-D',erform more jobs with fewer hassleF
smart Operation Panel: Choose from multiple
intuitive user interfaces to customize and automate
workflows on the 10.1 "-wide Super VGA Smart
Operation Panel. Create shortcut icons. Add
convenient widgets. And access information with
one -touch control using the same motions you use
on your smartphone or tablet.
220-Sheet Single Pass Document Feeder (SPDF):
Feed color and black -and -white documents for
high-speed copying and scanning in a single pass.
User authentication: Monitor the activity for
every MFP user with personal passcodes. Or, with
embedded Quick Card authentication technology
and an optional NFC card or HID card reader, you
can require users to gain access via proximity card.
Paper Trays (Standard): With two 550-Sheet Paper
Trays, one of which can accommodate paper sizes
up to 12" x 18", you can produce more jobs with
fewer reloads.
100-Sheet Bypass Tray: Accommodate a wider range
of paper stocks — from envelopes to 12" x 49.6"
banner sizes — to impress audiences with versatile
output. Add an optional Banner Paper Guide Tray
for convenient, affordable banner printing.
Document Server: Create up to 200 shared or
passcode-protected personal folders to store up
to 3,000 frequently used digital documents on the
MFP's hard drive.
Tandem Large Capacity Tray (Optional): Extend
runs for 8.5" x 11" paper sizes with two 1,000-Sheet
Paper Trays.
1,500-Sheet Side Large Capacity Tray (Optional):
Minimize interruptions by adding up to an additional
1,500 sheets of letter -sized paper.
125-Sheet One -Bin Tray (Optional): Separate output
quickly for easier retrieval when printing multiple jobs.
4 2,000-Sheet External Booklet Finisher: Produce up
to 20-sheet saddle stitched booklets cost effectively.
Available with an optional Hale Punch Unit,
Web Browser: Use the built-in web browser on
the MFP touch panel to search for web pages.
Motion Sensor: Enables the panel to be ready
for key input within one second of tapping the
touchscreen to awaken the MFP from Sleep Mode.
EXHIEIT -N 'PAGE
Put it all together at the end
Bring your best ideas together by finishing them in style. With the External Hybrid Stapleless + Stapler Finisher, you can
conserve resgurces by getting rid of staples entirely for document sets of 2 to 5 pages. For document sets from 6 to 50 pages,
the finisher'can automatically convert to staples. It is ideal for educational, manufacturing and healthcare environments.
You can choose other finishing options, too. Each is specifically designed to simplify paper handling, stacking and stapling,
so you can concentrate on other core tasks. Choose the one that meets your unique requirements and give your projects an
affordable, impressive professional -grade look.
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General Specifications
Printing Process
4-Drum Method
Output Speed
MP C4504ex: 45-ppm B&W & FC (LTR)
(Copy/Print)
MP C6004ex: 60-ppm B&W & FC (LTR)
Warm -Up Time
24 seconds
Recovery from
MP C4504ex: 7,6 seconds
Sleep Mode
MP C6004ex: 7.9 seconds
First Copy Time
MP C4504ex: 5.7/4.0 seconds
(FCB&W)
MP C6004ex: 4.513.1 seconds
Copy Resolution
600 dpi
Quantity Indicator
Up to 999 copies
Single Pass Document
Original Capacity: 220 sheets
Feeder (SPDF)
Original Size: 5.5' x 8.5' — 11' x 17'
(AS — A3)
Paper Weights: Simplex: 11 — 34 lb.
Bond (40 — 128 g/m9, Duplex: 14 — 34 Ib.
Bond (52 — 128 g/m')
Paper Capacity
Standard: 2 x 550 sheets+ 100-Sheet
Bypass Tray, Maximum: 4,700 sheets
(w/fandem LCT + Side LCT)
Supported Paper Sizes
1st Paper Tray: 8.5' x 11' (A4)
2nd Paper Tray: 5.5" x 8.5' — 12' x 18'
(A6 —A3), Envelopes
Bypass: Up to 12' x 18', Envelopes
Custom Sizes: Width: 3.5' — 12.6'
(90 — 320 mm), Length: 5.8' — 49.6'
(148 — 1260 mm)
Supported Paper
Standard Trays: 16-80lip. Bond/
Weights
166 lb. Index (60 — 300 9/m9
Bypass Tray: 14-80 lb. Bond/
166 In. Index (52 — 300 g/m')
Duplex Unit: 14 — 68 lb. Bond/
142 Ib. Index (52 — 256 g/m')
Paper Types
Plain, Recycled, Special Paper 1 — 3,
Letterhead, Cardstock, Preprinted
Paper, Bond Paper, High -Gloss Coated
Paper, Color Paper, Envelopes, Coated,
Labels` & OHP'
. Auto Duplex -
Standard
.. Output Capacity
Standard: 500 sheets
Maximum; 3,625 sheets
Zoom
25%-400%in 1%increments
Dimensions (WxDzH)
26.3' x 29.1' x 47.5' (668 x:738 x
1205 mm) (Includes SPDF and Two -Tray
Paper Bank)
Weight
228 Ids. (103 kg)
Power Requirements
120V — 12N 60Hz, 15A
Power Consumption
1,584W or less; Sleep Mode: 0.8W
TEC Value**
MP C4504ex: 1.8 kWh/week
MP C6004ex: 2.8 kWh/Week
`Bypass Tray Only
--Typical Electricity Consumption
by ENERGY STAR Qualified imaging
Equipment Test Procedure
Printer Specifications (Standard)
CPU
Intel Atom Processor Bay Trail 1.75 GHz
Memory/HDD
2 GB RAM/320 G8 HDD Standard &
4 GB RAM1320 GB HDD Option
Page Description
Standard: PCL5c, PCL6, PostScript'3`
Languages
Emulation, PDT Direct Print Emulation
Optional: Genuine Adobe' PostScript'3-,
Adobe' POE Direct Print, IPDS, PictBridge
Font Support
Standard: PCL 45 Roman fonts+
13 International fonts; PostSc6pt'3'
Emulation: 80 Roman fonts+
13 International fonts
Optional: Genuine Adobe PostScript*3-:
136 Roman fonts; IPDS: 108 Roman fonts
Max. Print Resolution
1200 x 1200 dpi
Network Interfaces
Standard: 1000Base-T/100Base-TX/
t OBase-T Ethernet, USB2.0 Type A
(3 Ports), SO Slot on Operation Panel
Optional: IEEE1284/ECP; IEEE802.1 laWg/n;
US82.0 Type B
Network Protocol
TCPAP (IPv4, IPV6)
Support
Network/05 Windows' Vista/78-1/10/Server 2008/
Server 200SR21 Server2012/
Server2012R2/Server 2016
Unix: Sun Solaris, HP-UX, SCO
OpenServer, ReclHat Linux, IBM AK
Citrix XenDesktop 7.0/7.1, XenApp
6.5n.5, Mac 05 X v.10.9 or later SAP
R/3, SAP S14, IBM i5eries AS/400-using
OS/400 Host Print Transform
Utilities Device Manager NX, Web Image
Monitor, ®Remote
EXHIBIT � PAGE
Document Server Specifications (Standard)
Max. Stored Documents 3,000
Max. Pages/Document 2,000
Max. Page Capacity 9,000
Max. Number of Folders 200
Scanner Specifications (Standard)
Scanner Resolution B&W and Full -Color scanning at
100 - 600 dpi, Up to 1200 dpi for
TWAIN scanning
Scanning Speed 200/300 dpi: 110 ipm Simplex/
(B&W & Full -Color LTR) 180 ipm Duplex
Scan Area 11.7' x 17' (297 mm - 432 mm)
Compression Method B&W TIFF: MH, MR, MMR, 1BIG2
Full -Color: )PEG
Supported File Formats Single/Multi-Page TIFF PDF, High
Compression PDF & PDF/A, Single Page
JPEG
Scan Modes Scan -to -Email (with LDAP support)
Scan -to -folder (SMB/FfP)
Scan-to-URL
Scan -to -Media (USB/SD Card)
Network TWAIN Scanning
Facsimile Specifications (Optional)
Type ITU-T(CCITn G3
Circuit PSTN, PBX
Resolution 200 x 100 dpi, 200 x 200 dpi, 400 x
400 dpi (with optional SAF memory)
Modem Speed 33.6K — 2,400 bps w/Auto Fallback
Compression Method MH, MR, MMR, 1BIG
Transmission Speed G3: Approximately 2 seconds/page
()BIG)
Scanning Speed Up to 81 spm
Auto Dialing 2,000 Quick/Speed Dial numbers; 100
Group Dial numbers
Memory Capacity (SAF) Standard: 4 ME (approx. 320 pages),
Optional: 64 MR (approx. 4,800 pages)
with. optional SAF memory
Security Features (Standard)
DataOverwriteSecurity System (DOSS), HDD Encryption, User Codes,
,,SNMPv3 Support, Encryption, Locked Print, User Authentication,
802.1x Wired Authentication, Quota Setting/Account Umit„
Digitally Signed PDF, and more.'.
Hardware Accessories
Paper Handling Options
Two -Tray Paper Bank (PB3240)'
Tray Capacity
1,100 sheets (550 sheets x 2 trays)
Paper Size
5.5' x 8.5' to 12' x 18' (AS - A3)
Paper Weight
16 - 80 to. Bond/166 Ib. Index
(60 - 300 g/m')
Dimensions (WxDxH)
23.1' x 27' x 9.7' (587 x 685 x 247 mm)
One -Tray Paper Bank (PB3250)'
Tray Capacity
550 sheets x 1 tray
Paper Size
5.5" x 8.5' to 12' x 18" (AS - A3)
Paper Weight
16- 80 lb. Bond/166 lb. Index
(60 - 300 g/m')
Dimensions (WxDxH)
23.1' x 27' x 4.7' (587 x 685 x 120 mm)
Requires installation of Caster Table Type M3
Tandem Large Capacity Tray
(PS3260)'
Tray Capacity
2,000 sheets (1,000 sheets x 2)
Paper Size
8.5' x 11' (A4)
Paper Weight
16-80In. Bond/l66 lb. Index
(60 - 300 g/m')
Dimensions (WxDxH)
23.1' x 27' x 9.7' (587 x 685 x 247 mm)
Side Large Capacity Tray (RT3030)
Tray Capacity
1,500 sheets
Paper Size
8.5' x 11' (A4)
Paper Weight
16- 80 lb. Bond/1 66 lb. index
(ED - 300 g rnn )
Dimensions (VVxDxH)
13.4' x21.4' x 11.4' (340x 545 x290 mm)
Requires installation of Tivo-Tray Paper Bank (PB3240) or Tandem LCT (PB3260)
Output Trays & Finisher Options
Internal Shift -Sort Tray (SH3070)'
Tray Capacity
250 sheets (8.5' x 11' or smaller) (A4 -AS)
125 sheets (8.5' x 14' or larger) (84 - A3)
Paper Size
5.5' x 8.5' to 12" x 18' (AS - A3)
Paper Weight
14-80 to. Bond/166 lb. Index
(52 - 300 9/m')
Cannot he installed with any Finisher
One -Bin Tray (BN3110)
Paper Size
5.5' x 8.5' to 12.6' x 17.7' (AS - A3)
Paper Weight
14-80 to. Bond/166 lb. index
(52 - 300 g/m')
Tray Capacity
125 sheets
SOD -Sheet Internal Finisher (SR3130)"
Paper Size
5.5' x 8.5' to 12' x 18' (AS - A3)
Paper Weight
14-80 lb. Bond/166 lb. Index
(52 - 300 g/m')
Stack Capacity
500 sheets (8.5' x 11" or smaller) (Art)
250 sheets (8.5' x 14' or larger) (84 - A3)
Staple Paper Size
7.25' x 10.5' to 11' x 17' (A4 - A3)
Staple Paper Weight
14 - 28 to. Bond (52 - 105 g/m')
Staple Capacity
50 sheets (8.5' x 11') (A4)
30 sheets (8.5' x 14' or larger, and/or
Mixed Sizes) (B4 - A3)
Staple Positions
Top, Bottom, 2 Staples
Dimensions (WxDxH)
21.5' x 20.6' x 6.7' (546 x 523 x 170 mm)
-Not available for MP C6004ex,
243-Hole Punch Unit (PU304ONA)
(Optional; Installs inside SR3130 Internal Finisher)
Punch Paper Sizes
7.25' x 10.5' to 11' x 17' (A4 -A3)
Punch Paper Weight
14-45In. BorK93 lb, index (52-169 g/rr1)
1,OOD-Sheet Hybrid Staple + Stapleless Finisher (SR3210) "'
Paper Size
Proof Tray: 5.5' x 8.5' to 12' x 18'
(AS - A3)
Shift Tray: 5.5' x 8.5' to 12' x 18'
(A6 - A3)
Paper Weight
Proof Tray: 14 -45 lb. Bond/93 lb. Index
(52 - 169 g/m')
Shift Tray: 14 - 80 lb. Bond/166 lb. Index
(52 - 300 g/m9
Stack Capacity
Proof Tray: 250 sheets (8.5' x 1l') (A4);
50 sheets (8.5' x 14' or larger) (64)
Shift Tray: 1,000 sheets (8.5' x 11') (A4);
500 sheets (8.5' x 14' or larger) (64)
Stapleless Capacity
2 - 5 sheets/set
Staple Capacity
50 sheets (8.5' x 11') (A4)
30 sheets (8.5' x 14' or larger) (134)
www.ricoh-usa.corn
imagine. change.
Staple Paper Size 8.5' x 11' to 12' x 18" (A4 - A3)
Staple Paper Weight 14 - 28 lb. Bond (52 - 105 g/m')
Staple Positions Top, Bottom, 2 Staples
Dimensions (WxDxH) 22.2' x 24.4' x 37.8' (563 x 620 x 960 mm)
1,000-Sheet Booklet Finisher (SR3220)
Paper Size
Proof Tray: 5.5' x 8.5' to 12" x 18'
(A6 - A3)
Shift Tray: 5.5' x 8.5' to 12' x 18'
(A6 - A3)
Booklet Tray: 8.5' x 11' to 12' x 18'
(A4 - A3)
Paper Weight
Proof Tray: 14 - 45 lb. Bond (52 - 169 g/m')
Shift Tray: 14 - 80 lb. Bond/166 lb. Index
(52 - 300 g/m')
Booklet Tray: 14 - 28 lb, Bond
(52 - 105 g/m')
Stack Capacity
Proof Tray: 250 sheets (8.5' x 11" or
smaller) (A4); 50 sheets (8.5' x 14' or
larger) (84 - A3)
Shift Tray: 1,000 sheets (8,5' x 11' or
smaller) (A4); 500 sheets (8,5' x 14' or
larger) (B4 - A3)
Booklet Tray: 20 Sets (2 - 5 sheets),
10 Sets (6 - 10 sheets) & 7 Sets (11 -
15 sheets)
Staple Capacity
Normal Staple: 50 sheets (8.5' x 11') (Art);
30 sheets (8.5' x 14- or larger) (84 - A3)
Saddle Stitch
15 sheets
Staple Paper Size
Normal Staple: 8.5' at 11' to 12' x IS"
(A4 - A3)
Saddle Stitch: 8.5' x 11' to 12' x 18'
(A4 - A3)
Staple Paper Weight
14 - 28 lb. Bond (52 - 105 g/mi)
Staple Positions
Top, Bottom, 2 Staples, Booklet
Or (WxDxH)
22,2' x 24.4' x 3Z8' (563 x 620 x 960 mm)
2-/3-Hole Punch Unit (PU30SONA)
(Optional; Installs inside SR3210 or SR3220 Finisher)
Punch Paper Sizes
5.5' x 8.5' toll' x 17" (AS-A3)
Punch Paper Weight
14 - 68 lb, Bond/142 ib. Index
(52 - 256 g/m')
2,000-Sheet Booklet Finisher
(SR3240)"'
Paper Size
Proof Tray: 5.5' x 8.5' to 12' x 18'
(A6 - A3)
Shift Tray: 5.5' x 8.5' to 12' x 18"
(An - A3)
Booklet Tray: 8.5' x 11' to 12' x 18'
(A4 - A3)
Paper Weight
Proof Tray: 14 - 58 Ib. Bond/122 lb. Index
(52 - 220 gIrW)
Shift Tray: 14 - 80 Ib. Bond/l66 lb. Index
(52 - 300 g/m')
Booklet Tray: 17 - 28 L. Bond
(64 - 105 g/m')
Stack Capacity
Proof Tray: 250 sheets (8.5" x 11' or
smaller) (A4)
50 sheets (8.5' x 14' or larger) (B4)
Shift Tray: 2,000 sheets (8,5' x 11' or
smaller) (A4)
1,000 sheets (8.5' x 14' or larger) (B4)
Booklet Tray: 30 sets (2 - 5 sheets) or 15
sets (6 - 10 sheets) or 10 sets (11 - 15
sheets) or 6 sets (16 - 20 sheets)
Staple Capacity
Normal Staple: 50 sheets (8.5' x 11' to
11' x 17' and Mixed Sizes) (A4-A3)
Saddle Stitch: 20 sheets
Staple Paper Size
Normal Staple: 8.5' x 11' to 11' x 17'
(A4 - A3)
Saddle Stitch: 8.5' x I ' to 12' x 18'
(A4 - A3)
Staple Paper Weight
14 - 28 lb. Bond (52 - 105 g/m')
Staple Positions
Top, Bottom, 2 Staples, Top Slant, Booklet
Dimensions (WxDxH)
25.9" x 24.1' x 37.8' (657 x 613 x 960 mm)
3,000-Sheet Finisher (SR3230)"'
Paper Size
Proof Tray: 5.5' x El to 12' x 18'
(AS - A3)
Shift Tray: 5.5' x 8.5' to 12' x 18'
(A6 - A3)
Paper Weight
Proof Tray: 14 - 58 lb. Bond/l22 lb. Index
(52 - 220 g/m')
Ricoh USA, Ine.. 70 Valley Stream Parkway, Mzlsem, PA 19355, 1-800 63-RIC014
02017, R'cnh USA, Inc All nghis,es-d, Ricoh• and the Ricoh logo a,c n,grstered uademarks of Ricoh Company, Ltd. Ae other bademarks are the properly of thou respective owners.
The content nl Ihisdocument. and the appearance,features and ipttilications of Ricoh products and u 61 are subjttt IP change Wei lime to time wishoul notice. Products are shown
with optional :emu_ While cane has been taken so ensure the .,,,-y of this information, Ricoh makes no representation or warranties about she accuracy, mmpuleness o, adequacy
of the info,matwncontane4 herein,nes1,al1notbe1u81e Ianartyerrorsaroays mthesematerals. Actual results wiR varyd[pendinguponuse of theiveduc[s and sewi[es, and the
conditronsandfactors arlang perlorma,i[.e. Tire only wanamies for Ri[oh products ants services arc asset Imthin the eVuns warranty statements x nxianyng them.
R3850-C
EXHIBIT -A PAGE "b OF "►
RICO14 BRemole
rT'ci��n �BWBtooth" i'
r`a Lti MyY
Shift Tray: 14 - 80 Ile. Bond/166 Ili. Index
(52 - 300 g/m)
Stack Capacity
Proof Tray: 250 sheets (8,5"x 11' or
smaller) (A4)
50 sheets (8.5' x 14' or larger) (B4)
Shift Tray: 3,000 sheets (8.5' x 11') (A4)
1,500 sheets (8.5' x 14' or larger) (B4)
Staple Capacity
50 sheets (8.5' x 11' to 11' x 17') or
Mixed Sizes (A4 - A3)
Staple Paper Size
8.5' x 11' to 11' x 17" (A4-A3)
Staple Paper Weight
14 - 28 lb. Bond (52 - 105 g/m')
Staple Positions
Top, Bottom, 2 Staples, Top Slant
Dimensions(WxDxH)
25.9' x 24.1' x 37.8'(657 x 613 x 960 mm)
243-Hole Punch Unit (PU306ONA)
(Optional; Installs inside SR3230
or SR3240 Finishers)
Punch Paper Sizes
5.5' x8.5' to 11' x 17' (AS-A3)
Punch Paper Weight
14 - 68 Ib. Bond/142 to. Index
(52 - 256 g/m')
Color Controller E-23C
Controller Type
Embedded Type
Fiery Platform
FS150
CPU
Intel Processor G850 2.9GHz
Host Interface
I000Base-T/100Base-TX/t OBase-T
Memory
2GB
Internal HDD
500 GB
Operating System
Unux
Network Protocol
TCP/IP (IPv4/IPv6), SMB, Bonjour
Page Description
Standard: PcsiScript'3' & PCL6/5c
Language
Max. Print Resolution
Up to 1200 dpi (2 bit)
Max. Scan Resolution
Up to 600 dpi
Fonts
PS3: 138 fonts/PCL: 81 AGFA fonts
Utilities
Standard: Command WorkStation' 5, Fiery'
Scan, Printer Delete Utility, Fiery Web Tools,
Fiery Bridge. Secure Erase and Fiery VUE
Optional: Fiery Impose, Fiery Compose,
Fiery Auto Trap, EFl Spot -On, Fiery Hot
Folders, Fiery Color Profiler Suite v4.0,
Fiery ES-2000 Spectrophotometer and
EFI Productivity Pack
Color Management
ICC Profile, Color Chart, CMYK Color
Tools
Reference Pages, RGB Color Tests,
Trapping Support and ColorvVisee Pro Tools
Additional Accessories
Banner Paper Guide Tray Type Ml9, Caster Table Type M3, Bridge Unit
BU3070, Cabinet Type F, Camera Direct Print Card Type M19, Card
Reader Bracket Type 3352, Extended USB Board Type Ml 9, External
Keyboard Bracket Type M19, Fax Connection Unit Type M20, Fax
Memory Unit Type M19 64MB, File Format Converter Type M19,
G3 Interface Unit Type M20, HotSpot MFP Option Type S, IEEE
802.1la/g/n Interface Unit Type Ml9, IEEE 1284 Interface Board
Type M19, Imageabie Area Extension Unit Type M19, IPDS Unit
Type M20, Key Counter Bracket Type M3, Memory Unit Type M19
4GB, NFC Card Reader Type M79, OCR Unit Type M13, Optional
Counter Interface Unit Type MI 2, Postscript3 Unit Type M33, Power
Filter ESP XG-PCS-15D, Smart Card Reader Built-in Unit Type MIS,
XPS Direct Print Option Type M19
'Either the Cabinet Type F or one of the paper options must be installed.
2Requires configuration with Bridge Unit BU3070.
,Cannot be installed together.
,Requires installation of Two -Tray Paper Bank (PB3240) or Tandem large Capacity
Tray (PB3260).
Some options may not be available at the time of market release.
Genuine Adobe' PostScripY3- and PDF Direct from Adobe' are available
as options.
The Bluetooth' word mark and logos are registered trademarks owned
by the Bluetooth SIG, Inc. and any use of such marks by Ricoh Co., Ltd.
is under license, Other trademarks and trade names are those of their
respective owners.
Specifications are subject to change without notice.
For maximum performance and yield, we recommend using genuine
Ricoh parts and supplies.
Digital B&W Multifunction Printer
RICOH
MP 2555SP
MP 3055SP
MP 3555SP
;ZCopier 21'rinter ZZFacsimile 25canner
RICOH
RICOH
RICOH
MP 25555P
MP 30555P
MP 35555P
AM Monochrome
.
m - -
- h,.me
I in -
I IM Mo-chm.
Use the RICOH`• MP 2555SP/ MP 3055SP/ MP 3555SP to simplify everyday office tasks and move information'
to the people who need it most, in the format they prefer. Scan full -color images, brochures and other
documents and distribute them instantly. With the same pinch -and -flick and scrolling gestures you use on
your smartphone or tablet, you can access critical information, set shortcuts and distribute information
from the advanced 10.1 " SmartOperation Panel. Alternatively, you can use smart mobile devicesto connect
remotely and work on the go. Take advantage of advanced security controls to help protect your data.
• Print up to 35 prints/copies per minute for productive black -and -white output
• Use intuitive touchscreen controls to copy, print, scan and fax quickly
• Create your own workflows with shortcuts to simplify tasks
• Access, print and distribute information from your personal mobile device
• Minimize energy costs via a wide range of innovative eco-friendly features
• Produce professional -looking saddle -stitched and punched booklets, presentations and proposals
• Simplify sorting and stapling tasks with compact internal and high -output external finishers
• Toggle between stapled or stapleless finishing automatically with an external hybrid 1,000-sheet finisher
EXHIBIT, MGE
Avi—U added in
allways
Make complex the easy way
Printing black -and -white notes reports and presentations is
effortless with speed uptm35pages per minute <ppmA.Scan with
Single Pass Document Feeder (SPDR for full -color originals at
228'Sheetper minute and distribute them digitally in an instant.
Addition optional paper trays allows total paper capacity expand
to 4,700 sheets to minimize interruptions.
Access anywhere and anytime
Simply download the FV[OHSmart Device Connector apponyour
Andnoidwur iOSIdevices to copy, scan, fax and print. Sharing &
retrieving information directly from cloud storage applications,
such as Goog|e Driverw, BoxTM or Dropbox`m and print it. Simple
connection via eitherB|uetooth orNear Field Communication (NF()
tag. Printing from AirPhntand Mopria are available too.
Compel with quality
Toimpress audiences with sharp images and precise text atupto
1'20Ux1'2UOdpiresolution. These newdevkesnow indudestandand
PostScript to help improve productivity. With the 1.46 GHz Intel'
based controller, you can handle your most complex printing and
scanning tasks. Print onawide range ofpaper types, you can even
create aneasy-to-seeposter from one ofyour current documents.
Reduce costs and environmental impact
The MP 25555P/ yNP 30555P/ N1P 35555P with a wide range of
sustainable, eco-friendlyfeatures. It is ENERGY STAR~ certified to
help reduce your environmental footprint. You can also schedule
the yWFPtopower down when the office isempty and reduce paper
costs with default duplex printing.
-
IN
Speed up your workflow
Use shortcuts to trove ahead quickly
Customize your own personal workflows on the Smart Operation
Panel and reduce repetitive manual steps that can impede the flow
of information. Download easy -to -use workflow apps from the
RICOH Application Site to add specific features or single -function
capabilities to simplify how you perform everyday tasks. For example,
Conference Concierge app will guide you step-by-step instructions
on how to create supporting materials in the right format for your
next big event.
Integrate with fast, easy workflows
Simplify even the most complex tasks by integrating Ricoh workflow
software. Automate document management workflows, improve
printer security controls, track costs, issue chargebacks and more. Use
RICOH GlobalScanTm NX to reduce manual touch points, so you can
convert them into digital files and route them around the globe in
moments. RICOH Streamline NXI device management software, for
centralized one -source control to expedite document management
tasks for your entire fleet.
Get in touch with productivity
Designed with RICOH Workstyle Innovation Technology, the
customizable 10.1" Smart Operation Panel uses your familiarity
with today's touchscreen devices to provide a more intuitive user
experience. Customize the user interface with specific icons for
important settings and features with a single touch. The MFP
includes.a web browser, print web pages, images and documents
that found online as PDFs
Keep tabs on your best people and ideas
Protect information with a wide range of security controls. The
hard disk drive offers powerful encryption protection. The built-
in Data OverwriteSecurity System (DOSS) overwrites latent images
remaining on the hard drive. With user authentication, users
have to enter a passcode, billing code or swipe an ID card with
the optional card readers to gain access to the MFP. RICOH Device
Manager NX Accounting, optional accounting software, allows to
issue chargebacks.
EXHIBIT A PAGE 1, OFF
n
Make big productivity gains in small offices
0 Smart 10.1 inch Smart Operation Panel
1,000 sheet staple and stapleless hybrid
finisher
High paper tray capacity of up to 4,700
sheets
0 Powerful Intel processor
® Automatic and Single Pass Document
Feeder for high speed scanning
EXHIBIT..-..'..'....._�.....�...��,..._„
PAGE }01=�
GENERAL PAPER HANDLING `
Warm-up time:
20 seconds
First output speed:
4.6/4.6/4.3 seconds
Continuous output speed:
25/30/35 pages per minutes
Memory:
Standard: 2 GB
HDD:
320 GB
Dimensions (W x D x H):
587 x 684 x 788 mm (MF only)
Weight:
62.5 kg IMF only)
Power source:
220.240 V, 50/60 Hz
COPIER
Copying process: Single laser beam & electro-photographic printing
Multiple copying: Up to 999 copies
Resolution: 600 x 600 dpi
Zoom: From 25% to 400 % in 1 % steps
PRINTER
Printer language:
Standard: PCLSe, PCL6, PDF Direct, PS3 (Emulation)
Option: Adobe Post5cript3, Adobe PDF
Print resolution:
- Maximum 1,200 x 1,200 dpi
Interface:
Standard: USB Host I/F, Ethernet 10 base-T/100
base-TX/1000 base-T
Option: Wireless LAN (IEEE 802..11a/b/g/n), Bluetooth,
USB Server for Second Network Interface, Bidirectional
IEEE 1284/ECP, USB 2.0
Network protocol:
TCP/IP(IPv4,IPv6)
Supported operating systems: Windows Vista/7/8/8.1/10, Windows Server/2003/
20082008 R2/20122012 R2
Mac OS environments:
Mac OS X v.10.7 or later
UNIX environments:
Sun Solaris, HP-UX, SCO OpenServer, Red Hat Linux,
IBM AIX, IBM iSeries/AS/400-using OS/400 Host Print
Transform
SAP' R/30 environments:
SAP® R/3e
FAX (OPTION)
Circuit:
PSTN, PBX
Compatibility:
ITU-T (CCITT) G3
Resolution:
8 x 3.85 line/mm, 200 x 100 dpi (standard)
8 x 7.7 line/mm, 200 x 200 dpi (standard)
8 x 15.4 line/mm, 16 x 15.4 line/mm, 400 x 400 dpi (with
optional SAF memory)
Transmission speed:
G3:2 seconds (200 x 100 dpi, 1BIG)
G3: 3 seconds (200 x 100 dpi, MMR)
Modem speed:
Maximum: 33.6 Kbps
SCANNER
Scanning speed:
Full colour (max): 110 ipm (Simplex) 1180 ipm (Duplex)
B&W (max):110 ipm (Simplex) / 180 ipm (Duplex)
Resolution:
Standard: 100 dpi, 200 dpi, 300 dpi, 400 dpi, 600 dpi
Default: 200'dpi
Original size:
A31 A4, AS, B4, B5, 86
File format:
TIFF JPEG,PDF, High Compression PDF, PDF-A
Bundled drivers:
Network TWAIN Driver
Scan to email:
SMTP (Mail Server) Gateway and TCP/IP, POP, IMAP4
Scan to folder:
SM8, FTP
imagine. change.
Recommended paper size:
Paper input capacity:
Paperweight:
A3, A4, A5, A6, B4, 85, B6
Standard: 1,200 sheets
Maximum:4,700 sheets
52 - 300 g/mr
Power consumption:. Maximum: 1,600 W
Ready mode:58.3 W
Sleep mode: 0.84 W
TEC (typical electricity consumption): 0.9/ 1.1/ 1.4 kWh
OPTIONS
PostScdpt3 Unit Type M29, ARDF DF3090, SPDF DF3100, Platen Cover PN2000, Marker
Type 30, Paper Feed Unit P63220, Paper Feed Unit P133250, LCIT PB3260, LCIT RT3030,
Caster Table Type M3, 1 Bin Tray BN3110, Internal Shift Tray SH3070, Side Tray Type
M3, Bridge Unit BU3070, Finisher SR3210, Booklet Finisher SR3220, Punch Unit
PU3050 NA, Punch Unit PU3050 EU, Punch Unit PU3050 SC, Finisher 5113230, Booklet
Finisher S113240, Punch Unit PU3060 NA, Punch Unit PU306D EU, Punch Unit PU3060
SC, Internal Finisher SR3130, Punch Unit PU3040 NA, Punch Unit PU3040 EU, Punch
Unit PU3040 SC, Internal Finisher SR3180, ADF Handle TypeC, USB Device Server
Option Type M19, Unicode Font Package for SAP(R) 1 License, Unicode Font Package
for SAP(R) 10 License, Unicode Font Package for SAP(R) 100 License, IEEE 802.11a/g/
It Interface Unit Type M19, Extended USB Board Type M19, IEEE 1284 Interface Board
Type M19, File Format Converter Type M19, FAX Memory Unit Type M19 64MB, OCR
Unit Type M13, Optional Counter Interface Unit Type M12, Key Counter Bracket Type
M3, External Keyboard Bracket TypeM19
For availability of models, optional apparatus and software, please consult your local
Ricoh supplier.
.... _,. ... .. ....... - ... .. ...... ._ ....
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RiCON @Remote
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Adobe PostScript-T
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RICOH ASIA PACIFIC PTE LTD
-Optional
-Optional
Bluetonth
103 Penang Read p08.01/07, VISIONCREST Commercial, Singapore 238457
Phone: +65 6830 5888, Fax: +65 683D 5830
All brand and/or product names are trademarks of their respective owners. Specifications and external appearance are subject to
change without notice. The colour of the actual may vary from the colour shown in the brochure. The images in this brochure
s
f ram'"
€r`s
W
S;
f & 11,�11
,
product
are not real photographs and slight differences in detail might appear. Copyright 02016 Ricoh Asia Pacific Pte Ltd. All rights reserved.
i t�w'A
This brochure, its contents and/or layout may not be modified and/or adapted, copied in part or in whole and/or Incorporated into
other works without the prior written permission of Ricoh Asia Pacific Pte Ltd.
-Genuine Adobee PostScdpt®3 and
PDF Direct fromAdobe* are available as options.
EXHIBITS PAGE k4 OF
City of Richmond
Trade -in for 5devices. '
Canon |R5O65-$25U.UO
Canon |R2545-$50.UO
Canon |R2530'$5U.00
Ricoh W4P5OOO'Seda|Number N157954OO711'$1OO.00
Ricoh MID 5OOO—Serial Number C24O2G2O1'$10O.00
Dan Swift
Services Executive- Major Accounts
RICOHUSA, INC.
4319VVea Clara Lane #10S
Muncie, Indiana 473O4-547D
Phone: 765-433-3108
Toll Free: 8UO-945-458GExt. 3G37
Fax:26O.483.7404
Dan. Swift(a)-ricoh-usa.com
~=~COH
imagine. change.
Quantity Purchase Agreement
With The State Of Indiana
Vendor RICOH USA INC FKA IKON OFFICE
Remit to: IKON OFFICE SOLUTIONS
PO BOX 740541
ATLANTA GA 30374
Name and RICOH USA INC FKA IKON OFFICE
Address
of Vendor: 6325 DIGITAL WAY STE 400
INDIANAPOLIS IN 46278
Qty Purchase Agreement QPA Number Page
0000000000000000000013915 1 of 1
Requisition Nbr.:
Office Equipment & Maintenance
Effective Date:
09/04/2015
Expiration Date:
09/03/2019
Agency Number:
Facility:
ASA RFP 15.037
VendorlD:
0000005509
Vendor Telephone Nbr: 317-329-6088
Name Of Contact Pers: CHRIS JOHNSON
Contact Email:
In accordance with your bid, submitted in response to the above referenced solicitation, the Vendor agrees that the Indiana Department of Administration, Procurement
Division, has the option to purchase the items listed below under the terms of this agreement.
The Vendor agrees to charge these prices for any products ordered on any QPA release received after the expiration of the QPA but issued prior to the expiration date.
The quantity listed herein is an estimate of the requirements. The state may order substantially more or substantially less pursuant to the terms of this agreement.
Orders are to be delivered only upon receipt of properly approved Quantity Purchase Award Release.
Line Number Quantity UNIT
Article and Description
This is an award of a Quantity Purchase Agreement for office equipment products,
associated product software, product accessories, and product supplies.
The QPA may be mutually renewed for one additional year.
Office Equipment Categories:
Copiers - Digital B&W and color, MFDs (Multifunctional Devices), Facsimile Machines,
Related Document Equipment, and Supplies and Related Services
Agency should contact the Vendor to receive recommendation on equipment prior to placing
your order. Please see the Office Equipment supplemental page for more information:
hftp://www.in.gov/idoa/2686.htm.
Vendor Contact:
Chris Johnson
317.590.6050
Chris.johnson@ric6h-usa.com
IDOA Vendor Manager:
Karl Jagars
kjagars@idoa.in.gov
317.234.8758
Signature of Purchasing Officer
re
The following UN/CEFACT Unit of Measure
Common Codes are used in this document:
Name
Of the
�hington Street, Rm
Indiana 46204
Unit Price
State Form 9955(R10/7-08)-Electronic Version -Approved by State Board Of Accounts, 2008
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' DocuSi9n Envelope ID: 692lB980-A005-48FA-8BF5-851646A9BODC
IN147374-4247
ndindiana.gov
WAYNE
PRODUCT
INFORMATION
Product
OTY
Service
Total BM
Allowance
B/W Ovg
Total Color
Allowance
color
Service
Base
Sell Price
Extended
Description
Level
MONTHLY
MONTHLY
Ovg
MONTHLY
Sell Price
RICOH
1
GOLD
0
0.0052
0
0.0400
$0.00
$5,168.00
$5,168.00
MPC4504EX
CONFIGURABLE
PTO MODEL
BASIC CONNECTIVITY I PS / 1T Services
Description
quantity
Sol[ Price
Extended Satl Price
TS NETWORK & SCAN CONNECT- BEG 2
2
$150.00
$300.00
TS NETWORK & SCAN - SEG BC4
1
$150.00
$150.00
ORDER TOTALS
Service Type Offerings:
Product Total:
$11 448.00
Gold: Includes all supplies and staples. Excludes paper.
BASIC CONNECTIVITY
I PS / IT Services.
$450.Ob
Silver: Includes all supplies. Excludes paper and staples.
BuyOutAfter
Promotions:
$0.00
Bronze: Parts and labor only. Excludes paper, staples and supplies.
Grand Total: (Excludes
Tax)
$11,898.00
Additional Provisions: Insert ANY additional provisions here
Accepted by Customer
Accepted: Ricoh USA, Inc.
Authorized Signature:
Authorized Signature:
Printed Name: Ronnie West
Printed Name:
Title: Interim Director of Technolo
Title:
Date
Date
Initials
Page 2 of 2 25768419
2/14/2019
Verslonfil.l
DocuSign Envelope ID: 6921 B980-A005=48FA-8BF5-B51646A9BODC
RICO�H
MASTER MAINTENANCE & SALE AGREEMENT
CUSTOMER INFORMATION
Full Legal Name
RICHMOND, CITY OF
Address
50 N 5TJ+ST
City
RICHMOND I State IN Zip Code 1 47374.4247
This Master Maintenance & Sale Agreement ("Agreement") sets.forth the specific terms and conditions under which Ricoh USA, Inc.'("Ricoh") agrees to sell
the specific.equipment, software, and/or hardware ("Products") and/or provide the services ("Services'.) identified on an Order (defined below). In order to
obtain Products and/or Services from Ricoh hereunder, Customer will either: (I) execute an order form (in a form to he provided and executed by Ricoh)
referencing this Agreement; or (ii) issue a purchase order to Ricoh (each, an "Order"). Either party may terminate this. Agreement at any time upon prior
written notice to the other. Termination of this Agreement shall nol, however, Alter or otherwise modify the rights or obligations of the parties with respect to
any Order placed and accepted prior to such termination. Each Order is separately enforceable as a complete and independent binding agreement, independent
of all other Orders, if any.
Terms applicable to Service transactions only:
1. Services. (a) Each Order for Services must identify -the specific Services to be performed, including, if applicable, the equipment to be serviced
(the "Serviced:Products"), the Tenn (defined in Section 3) of the Service engagement, the location at which Services shall be performedandthe applicable
Service Charges (definedT in Section-4) for such Order. Ricoh will not be responsible to provide Services for Serviced Products in the .event the Term and
location(s) are not identified on the Order accepted by Ricoh.
(b) For: maintenance and repair Services, Ricoh will repair or,replace in accordance with the terms and conditions of this Agreement and the
manufacturer's specification's, any part of the Serviced Products that becomes unserviceable due to normal usage (other than consumable supplies).
Replacement parts will be -furnished on an exchange basis and will be new, reconditioned or used. All parts removed due to replacement will become the
property of Ricoh.
(c) The maintenance -and repair Services provided by Ricoh under an Order will not. include the following: (i) repairs resulting from misuse
(including without limitation improper voltage or the use of supplies that do not conform to the manufacturer's specifications) or the. failure to provide, or the
failure of, adequate electrical power, air conditioning or humidity control, (ii) repairs made necessary by service performed by persons other than Ricoh
representatives; (III) unless covered, under an extended hour service. contract, service calls or work which Customer requests to be performed outside of
Nonnal Business Hours (defined below) and Service calls or work. Which Customer requests to be performed on Ricoh Holidays (defined below); (iv)
removable cassette, copy cabinet, exit trays, or any item not related to the mechanical or electrical operation of the Serviced Products; (q) consumable
supplies such as paper, staples, clear toner and white toner, unless expressly provided for in the applicable Order; (yi) repairs, service calls and/or connectivity
of attachments not purchased from Ricoh; (vii) any software, system support or related connectivity unless specified in writing by Ricoh;.(viii) parts no longer
available from the applicable manufacturer; (ix) electrical work external to the Serviced Products; including problems resulting from overloaded or improper
circuits; (x) installation or de -installation and/or movement of the Serviced Products from one location to another unless: specified in writing by Ricoh; (xi)
repairs of damage or increase in: service time caused by force majeure events; (xii) reconditioning and similar major overhauls of Serviced Products; (xiii) any
obligation to remove, delete, preserve, maintain or otherwise safeguard<any information, images or content retained by or resident in. any Serviced Products,
whether through a digital storage device, hard drive or other electronic medium ("Data ManagementSeivicce'); unless Customer engages Ricoh to perform
such Data Management Services at then -prevailing rates pursuant to an Order for such purpose; and (xiv) engineering changes which provide additional
capabilities to clue Ricoh Equipment (defined in Section 13) covered herein unless made at Customer's request and paid at Ricoh's applicable time and
material rates then in efi'eot. Damage to Serviced Products or parts arising from causes beyond the control of Ricoh are not covered by this Agreement. Ricoh
may terminate its Service obligations under any Order for Serviced Products that have been modified, damaged, altered or serviced by personnel other than
those employed by Ricoh.
2., Service Calls. Unless otherwise specified in an Order, service calls will be made during 9:00am — 5:00prn local service time, Monday through
Friday ( Normal' Business Hours")-atthe installation address shown on the applicable Order. Service'does not include coverage on Ricoh holidays, which
include New Year's Day, Memorial Day, 41h of July, Labor Day, Thanksgiving, the day after Thanksgiving and Christmas Day (collectively, "Ricoh
Holidays"). travel. and labor -time for the service calls after Normal Business Hours, on weekends and on Ricoh Holidays, if and when available and only in
the event aad'to the extent that Ricoh agrees to provide such non-standard coverage, will be; charged at overtime rates in effect at the time the service call is
made. While on -site of any Customer location, Ricoh personnel shall comply with Customer's reasonable policies pertaining to access, security and use of
Customer sites and systems, provided that such policies are provided to Ricoh in advance and in writing and do not conflict with the terns and conditions of
this Agreement:
3'. Term: Early Termination. Each Order: shall become effective on the date that Ricoh accepts the Order, and shall continue for the term identified
in the Order. At the expiration of the tern .identified in the Order, it will automatically renew for successive twelve (12) month periods unless notice of
termination as specified below is given. The duration of the,initiat term and any extension or renewal thereto are collectively referred to as the "Term."
Customer may terminate any Order under this Agreement'for convenience prior to expiration of its Term:so long as Customer`is not then in default and
provides Ricoh at least thirty (30) days prior written notice. Ricoh may terminate, any Order under this Agreement for convenience prior to expiration of its
Term so long as Ricoh is not then in default and provides Customer at least sixty (60) days prior written notice Should Customer elect to terminate an Order
for convenience that has a Term of at least thirty-six (36) months, Customer shall pay -to Ricoh, as liquidated damages and, not as a penalty,. an early
termination fee In accordance with the following ("Termination Fee"): (I) if the termination occurs in months one (1) through twelve (12) of the Term, an
amount equal to twelve (12) titncs'the Monthly Service Charge (as defined below); (ii) if the termination occurs in months thirteen (13) through twenty-four
(24) of the Tenn, an ,amount equal to nine. (9) tunes the Monthly Service Charge;.and (III) if the termination occurs anytime after the twenty-fourth (2411)
month of the Term, an amount equal to the lesser of six (6) times.the Monthly Service Charge or the number of months remaining under the then current Term
of such Order. For an Order having.a Term of less than thirty-six (36) months, the Termination Fee shall be equal to the lesser of six (6) times the Monthly
Service Charge or the number of months remaining under the Tenn of such Order. For the purposes herein, the "Monthly Service Charge' shall equal (I) the
MMSA 05.16
90247vl
DocuSign Envelope ID: 6921B980-A005.48FA-8BF5-851646A9BODC
base monthly Service Charge set forth in the Order; or (ii) in the event the Order does not contain a base monthly Service Charge, the average monthly Order
charges for the six (6) month period prior to fire date of Customer's termination. If such termination date occurs less than six (6) months after the effective
date of the Order, the Monthly Service Charge will be equal to the average monthly Order charges for the number of months the Order was in effect.
4. Service Charges. (a) Service charges ("Service Charges") will be set forth on an Order. Service Charges will not include any charges for repairs or
Service that are otherwise covered by the applicable manufacturer's limited warranty during the period covered by any such warranty, to the extent Ricoh has
agreed with such manufacturer not to charge a customer for any such charges. Customer acknowledges and agrees that: (i) alterations, attachments,
specification. changes, or use by Customer of sub -standard supplies that cause excessive service calls may require an increase in Service Charges; (4) the
transfer of the Serviced Products from the location indicated on the applicable Order may result in an increase of Service Charges or the termination of the
Order; and (iii) to the extent that Customer requests that Ricoh registers with a third -party vendor prequalification service and Ricoh agrees to register,
Customer will be charged for Ricoh's registration and any other related fees for registering with such service and this Agreement shall be the only terms and
conditions to govern such registration and service. Customer shall be responsible for any costs related to freight (including fuel surcharges, which may be
imposed from time to time), postage/mailing expense (meter rentals) and/or administrative and processing fees and, to the extent Ricoh pays such costs,
Customer shall immediately reimburse Ricoh.
(b) Unless otherwise specified in an Order, Service Charges are based on standard 8.5x11 images. Ricoh reserves the right to assess additional
images charges for non-shmdard images, including I IxI7 images. Customer acknowledges that pricing is based on the prevailing rates at the time of the
Order. Unless otherwise expressly agreed to in writing, if the Term of the Order exceeds twelve (12) months; the.Service Charges.and any rate expressly set
forth in the Order may be increased by Ricoh up to fifteen percent (15%) of the then -current Service Charges and rates annually for each year beyond the
initial twelve (12) month period, and Customer expressly consents to such adjustment without additional notice.
5. Use of Recommended Supplies: Meter Readings. (a) It is not a condition of this Agreement that Customer use only Ricoh -provided supplies. if
Customer uses other than manufachuer-recommended supplies, including paper, developer, toner, and fuser oil, and if such supplies are defective or not
acceptable for rise on the Serviced Products or cause abnormally frequent service calls or service problems, then Ricoh may, at its option, assess a surcharge
or terminate the applicable Order with respect to such Serviced Products. If so terminated, Customer will be offered Service on a "per call" basis at Ricoh's
then -prevailing time and material rates. If Ricoh determines that Customer has used more Ricoh -provided supplies than the manufacturer's recommended
specifications, then Customer will pay reasonable charges for those excess supplies and/or Ricoh may refuse Customer additional supply shipments.
(b) Customer is required to provide Ricoh actual and accurate meter readings in accordance with the billing schedule set forth on an Order. Ricoh
may, at its discretion and dependent upon Serviced Product capabilities, collect remote meter readings and utilize equipment monitoring services using
automatic meter reading solutions ("AIVIR"). This may allow for automated meter reading and submission, automatic placement of low toner alerts, automatic
placement of service calls in the 'event of a critical Serviced Product failure and may enable firmware upgrades. The meter count and other information
collected by AMR ("Data") is sent via the internet to remote servers some of which may be located outside the U.S. AMR cannot and does not collect
Customer document content. Ricoh uses reasonably available technology to maintain the security of the Data; however, Customer acknowledges that no one
can guaranty security of information maintained on computers and on the internet. Ricoh retains full rights to the Data (burnt Customer documents or
information), which it or its authorized third parties may use to service the Serviced Products. Ricoh may also use the Data for its normal business purposes
including product development and marketing research; however, the Data will not be provided to any non-Ricoln third party in a form that personally
identifies the Customer. Ricoh may dispose of the Data at any time and without notice, AMR technology is the confidential and proprietary information of
Ricoh and/or its licensors protected by copyright, trade secret and other laws and treaties. Ricoh retains full title, ownership and all intellectual property "rights
in and to AMR.
(c) If an actual and accurate meter reading is not supplied to Ricoh in accordance with the billing schedule set forth on an Order, Ricoh may
calculate an estimated meter reading from previous meter readings and Customer agrees to pay Service Charges based on such calculated estimate.
Appropriate adjustments will be made by Ricoh in a subsequent billing cycle following Customer providing actual and accurate meter readings, if Ricoh
contacts Customer to obtain a meter reading, then Ricoh may assess an- administrative fee in an amount equal to fifteen dollars ($15.00) per meter reading
collected pet billing period for the time and expense associated with meter collection activity in addition to the Service Charges- If Ricoh visits Customer
location to obtain a meter reading, Ricoh may assess a fee according to the hourly service charge rate.
6. Connectivity and Professional Services. Customer may acquire connectivity, IT and professional services from Ricoh ("Professional Services")
by executing and delivering to Ricoh an Order setting forth the specific services to be provided. Ricoh shall provide the Professional Services at Customer's
location(s) or on a remote basis as set forth in the Order. Customer shall provide Ricoh with such access to its facilities, networks and systems as may be
reasonably necessary for Ricoh to perform the Professional Services. Customer acknowledges that Ricoh's performance of the Professional Services is
dependent upon Customer's timely and effective performance of its responsibilities as set forth in the Order. Estimated delivery and/or service schedules
contained in any Order are non -binding estimates. Intellectual property rights, if any, arising from the Professional Services provided under any Order shall
remain the property of Ricoh. Unless connectivity Services are specifically identified in the Order as part of the Services to be performed by Ricoh, Ricoh
shall have no obligtition to perform and no responsibility for the connection of any hardware or software to any Customer network or system.
7. Customer Obligations. Customer agrees to provide a proper place for the use of the Serviced Products, including but not limited to, electric
service, as specified by the manufacturer. Customer will provide'adequate facilities (at no charge) for use by Ricoh representatives in connection with the
Service of the Serviced Products hereunder within a reasonable distance of the Serviced Products. Customer agrees to provide such access to its facilities,
networks and systems as may be reasonably necessary for Ricoh to perform its Services, including but not limited to "360 degree" service access to the
Serviced Products.'Customer will provide a key operator for the Serviced Products and will make operators available for instruction in use and care of the
Serviced Products. 'Unless otherwise agreed upon by Ricoh in writing or designated in the applicable Order, all supplies for use with the Serviced Products
will be provided by Customer and will be available "on site" for servicing, Customer agrees that (1) any equipment not serviced by Ricoh which ufilizes
identical supplies to the Serviced Products must be covered under a separate inclusive non -Ricoh service program; and (ii) any Serviced Products, under one
Ricoh Service Level may not utilize any supplies provided to other Serviced Products with a different Ricoh Service Level (i.e., no sharing of supplies across
different Ricoh Service Levels).
8. Insurance. Each party certifies that it maintains, through self-insurance or otherwise; reasonable amounts of gencral liability, auto and personal
.property insurance, and workers' compensation insurance in the amount required by law, and. thatsuch insurance will remain in effect during the Tenn of an
Order. Such insurance shall be primary and non-contributory. Limits provided may not be construed to limit liability. General liability insurance shall include
the other party as an additional insured and contain no exclusions for cross liability between insureds. Upon request, each party agrees to deliver the other
party evidence of such insurance coverage- Failure to maintain adequate insurance does not relieve liability under this Agreement.
MMSA 05.16
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IEXH[B}T A __ PAGEo — .. - - 11
�Of��-A
DocuSign Envelope ID:6921B980-A005-48FA-SBF5-851B46A9BODC
9. Indemnification. Each party ("indemnifying Party") shall indemnify, defend and hold harmless the otter ("Indemnified Party") from all third -
party claims incurred by the Indemnified Party arising out of the death or bodily injury of any agent, employee, or business invitee of the Indemnified. Party,
or the damage, loss, or destruction of any tangible property of the Indemnified Party to the extent proximately caused by the negligent acts or omissions or
willfid misconduct of the Indemnifying Party, its employees, or agents. Without intending to create any limitation relating to the survival of any other
provisions of this Agreement, Ricoh and Customer agree that the terms of this paragraph shall survive the expiration or earlier termination of this Agreement.
Each party shalt promptly notify the other in the event of the threat or initiation of any claim„ demand, action or proceeding. to which the indemnification
obligations set forth in this Section may apply.
Terms applicable to Product sale transactions only:
10. Order; Delivery and Acceptance. Each Order for Products must identify the Products, the Product delivery location and the applicable Product
charges. Ricoh will not be obligated to sell or deliver Products where such information, is not provided in the applicable Order. Customer shall be responsible
for all installation, transportation and rigging expenses. Customer agrees to confirm delivery of all Products covered by each Order when the same is delivered
by signing a delivery and acceptance certificate or written delivery acknowledgement. Payment for accepted. purchased Products will be due and payable in
accordance with this Agreement and shall not be contingent on installation of software or performance of Professional Services. Orders shall not be
cancelable by Customer following acceptance by Ricoh. Ricoh reserves the right to make Product deliveries in installments. All such installments shall be
separately invoiced and paid for when due,.without regard to subsequent deliveries. Delay in delivery of any, installment shall not relieve Customer of its
obligation to accept remaining installments and remit payments as invoiced by Ricoh. Ricoh reserves the right at any time to revoke, any credit extended to
Customerbecause of Customer's failure to pay for any Products when due or for any other credit reason.
11. Title; Risk of Loss. Unless otherwise agreed upon byy both parties in writing, Products are deemed delivered and title passes to Customer: (i) .upon
delivery by Ricoh to common carrier, or (ii) in the case of an arranged delivery by a local Ricoh installation vehicle, upon delivery by such vehicle to
Customer shipping point. Upon delivery in either case, Customer assumes all risk of theft, loss or damage to the Products, no matter how occasioned.
12. Returns; Damaged Products: No Products may be returned without Ricoh's prior written consent Only consumable goods invoiced within sixty
(60) days will be considered for return. On authorized returns, Customer agrees to pay a restocking charge equivalent to thirty percent (30%) of the purchase
price. Products returned without written authorization from Ricoh may not be accepted by Ricoh and is the sole responsibility of Customer. All nonsaleable
merchandise (that has been opened or partially used) will be deducted front any credit due to Customer. All claims for damaged Products or delay in delivery
shall be deemed waived unless made in writing and delivered to Ricoh within five (5) days after receipt of Products.
Terms applicable to all transactions:
13. Warran . Ricoh agrees to perform its Services in a professionalmanner, consistent with applicable industry standards. -Ricoh will re -perform any
Services; not in compliance with this warranty and brought to Ricoh's attention in writing within a reasonable time, but in no event more than thirty (30) days
after such Services are performed, which shall be an exclusive remedy for such non-compliance. For any Products manufactured by Ricoh ("Ricoh
Equipment"), Ricoh further warrants that, at the time of delivery and for a period of ninety (90) days thereafter the Ricoh Equipment will be in good working
order and will be free from any defects in material and workmauship..Ricoh's obligations tinder this warranty are limited solely to the repair or replacement
(at Ricoh's option) of parts proven to be defective upon inspection. The foregoing warranty shall not apply if (a) the Ricoh Equipment is installed, wired,
modified, altered, moved or serviced by anyone other than Ricoh, (b) the Ricoh Equipment is installed, stored and utilized and/or maintained in a manner not
consistent with Ricoh specifications, (c) a defective or improper non -Ricoh accessory or supply or part is attached to or used in the Ricoh Equipment, or (d)
the Ricoh Equipment is- relocated to any place where Ricoh services are not available. CUSTOMER ACKNOWLEDGES THAT THE LIMITED
WARRANTY CONTAINED HEREIN DOES NOT ASSURE UNINTERRUPTED OPERATION AND USE OF THE RICOH EQUIPMENT. In connection
with any other Product sale, Ricoh shall transfer to Customer any Product warranties made by the applicable Product manufacturer, to the extent transferable
and without recourse,, and Ricoh makes no additional warranty or guaranty with respect to any such third -party Products. Physical or electronic copies of any
applicable Product warranty will be delivered by Ricoh to Customer only upon Customer's specific written request. Customer agrees to comply with any
applicable: license agreement or license terms relating to intangible property or associated services included in any Serviced Products or Products, such as
software licenses and/or prepaid data base subscription rights ("Software License"), whether pursuant to written, click -through, shrink-wrap or other
Agreements for such purpose, with the licensor of die software ("Software Supplier"). Ricoh has no right, title or interest in any third -party software. Customer
is solely responsible for entering into Softare Licenses with the applicable Software Supplier and acknowledges that its rights and obligations with respect to
such software as well as those of the Software Supplier are solely as set forth in such Software Licenses. EXCEPT AS EXPRESSLY SET FORTH IN THIS
AGREEMENT, RICOH DISCLAIMS ALL WARRANTIES AND REPRESENTATIONS, EXPRESS OR IMPLIED, OF ANY NATURE WHATSOEVER,
INCLUDING BUT NOT LIMITED TO,' ANY IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR USE, OR FITNESS FOR A
PARTICULAR PURPOSE.
14. Limitations. IN NO EVENT SHALL EITHER PARTY BE LiABLE TO THE OTHER PARTY FOR CONSEQUENTIAL, INCIDENTAL,
PUNITIVE OR INDIRECT DAMAGES; EVEN IF SUCH PARTY HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. EXCEPT FOR
CUSTOMER'S PAYMENT OBLIGATIONS HEREIN AND ANY LIABILITY RESULTING FROM THE rNDEMNiFICATION OBLIGATIONS SET
FORTH IN SECTION 9 HEREIN, THE AMOUNT OF ANY DIRECT LIABILITY OF A PARTY TO THE OTHER OR ANY THIRD -PARTY, FOR ONE
OR MORE CLAIMS ARISING PROM OR RELATING TO THIS AGREEMENT, SHALL NOT EXCEED, IN THE AGGREGATE, THE AMOUNT PAID
TO RICOH FOR THE PERFORMANCE OF SERVICES UNDER THIS AGREEMENT DURING THE SIX-MONTH PERIOD PRECEDING THE DATE -
ON WHICH THE CLAIM AROSE. IN NO EVENT SHALL RICOH BE LIABLE TO CUSTOMER FOR ANY DAMAGES RESULTING FROM OR
RELATED TO ANY FAILURE OF ANY SOFTWARE PROVIDED HEREUNDER, INCLUDING, BUT NOT LIMITED TO, LOSS OF DATA, OR
DELAY OF DELIVERY OF SERVICES UNDER THIS AGREEMENT. RICOH ASSUMES NO OBLIGATION TO PROVIDE OR INSTALL ANY
ANTI -VIRUS OR SIMILAR SOFTWARE AND THE SCOPE OF SERVICES CONTEMPLATED HEREBY DOES NOT INCLUDE ANY SUCH
SERVICES.
15. Payment: Taxes. Payment terms are net ten (10) days. If invoices are unpaid and overdue, Customer agrees to pay Ricoh a late charge of one and
one-half percent (1.5%) per month on any unpaid amounts or the maximum allowed by law, whichever is Iess, and in addition shall pay Ricoh all costs and
expenses of collection, or, in the enforcement of Ricoh's rights hereunder, including, but not limited to, reasonable internal and external legal costs, whether or
3
MMSA 05,16
90247vl
DqcuSign Envelope ID:.AFDF573B-8F32-4,6Fl-9B5F-A76CFBD57OB7
ORDER AGREEMENT
Sales Type: CASH
ORDER AGREEMENT CONSISTS OF THIS PAGE AND THE TERMS AND CONDITIONS ATTACHED
EQUIPMENT BILL TO INFORMATION
Customer Legal Name: CITY OF RICHMOND
Address Line 1: 60 N STH STContact:
Ronnie West
Address Line 2: -
Phone: (765)983-7351
City: RICHMOND
E-mail: rwest@richmondindiana.gov
STIZIp: IN/47374-4247 County: WAYNE
Fax:
Check all that apply:
0 PO Included PO# 0 P8 Service (Subject to and governed by additional'Terms and Conditions)
YSales Tax Exempt (Attach Valid Exemption Certificate) 0 IT Service (Subject to and governed by additional Terms and Conditions)
0 Syndication 21 Fixed rate :Service
0 Add to Existing Service Contract#
SERVICE INFORMATION
SERVICE BILL TO INFORMATION
Customer Le al Name: CITY.OF RICHMOND
Address Line 1: 50 N 6TH ST
Contact: Ronnie West
Address Line 2:
Phone: (765)983-7351
City: RICHMOND
E-mail: rwestdrichmondindiana.gov,
I ST/ZIP: IN147374-4247-
I Count :WAYNE
Fax:
I Service Term. Months
Base Billing Frequency
Overage Billing Frequency
service Type
1 60 Months
MONTHLY
MONTHLY
GOLD
SHIP TO INFORMATION
Customer Name
Address Line I
city
Contact
Phone
Address Line 2
ST1ZIp
E-mail
County
Fax
CITY OF RICHMOND
2200 E MAIN ST
RICHMOND
Ronnie West
(765)983-7351
PARKS DEPT
IN147374-570D
rwest@richmondindiana.gov
WAYNE
PRODUCT
INFORMATION
Product
-
QTY
Service
Total BIW
Allowance
BN V 0
1 Total Color
Allowance
Color
Service
Base
Sell Price
Extended
Description
Level
MONTHLY
MONTHLY
Ovg
MONTHLY
Sell Price
RICOH
I
GOLD
0
0.0056
0
0.04
$0.00
$6,26.3.00
$5,263.00
MPC6004EX
CONFIGURABLE
PTO MODEL
BASIC CONNECTIVITY I PS I IT Services
I
Quantity
I
Sell Price
Extended Sell Price
Description
I TS NETWORK & SCAN - SEG BC4
1 1
$160.00
$150.00
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ORDER TOTALS
Service Type Offerings:
Product Total:
$6,263.00
Gold: Includes all supplies and staples. Excludes paper.
BASIC CONNECTIVITY
I PS I IT Services :
$1150.00
Silver; Includes all supplies. Excludes paper and staples.
Buyout After
Promotions:
$0.00
Bronze: Parts and labor only. Excludes paper, staples, and, supplies.
Grand Total: (Exclude s
Tax)
$6,413.00'
Additional Provisions: Insert ANY additional provisions here_
Accepted by Customer
Accepted: Ricoh USA, Inc.
Authorized Si
Authorized Signature:
Printed Name: Ronn
Printed Name:
Interim Director T :7).'Title:
-Title:
Date
Date
Initials
Pap 2 of Z 25136009
2/14/2019
Versionil1.1
J DocuSign Envelope ID: AFDF573B-6F32-46F1-9B5F-A76CFBD670B7
1101C ff 'S
MASTER MAINTENANCE cot: SALE AGREEMENT
CusiromER INFORTVIATION
Full Legal Name
CITY OF RICHMOND
Address
50 N STH ST
city
RICHMOND State 1T1 Zip Code 1 473744247
This Master Maintenance-& Sale Agreement ("Agreement")sets forth the specific terms and conditions under which Ricoh USA, Inc,'("Ricoh") agrees to sell
the specific equipment, sofhvare, and/or hardware ("Products") and/or provide the services ('Services") identified on an Order (defined below). In order to
obtain Products and/or Services from Ricoh hereunder, Customer will either: (i) execute an order form (in a form to be provided and executed by Ricoh)
referencing this Agreement; or (ii) issue a purchase order to Ricoh (each, an "Order"). Either party may terminate this Agreement at any time upon prior
written notice to the other. Termination of this Agreement shall not, however, alter or otherwise modify the rights or obligations of the parties with respect to
any Order placed and accepted prior to such termination. Each Order is separately enforceable as a complete'and independent binding agreement, independent
of all other Orders, if any.
Terms applicable to Service transactions only:
1, Services, (a) Each Order for Services must identify the specificServices to be performed, including, if applicable, the equipment to be serviced
(the "Serviced. Products"), the Term (defined in Section 3) of the Service engagement, the location at which Services shall be performed and the applicable
Service Charges (defined in Section 4) for such Order, Ricoh will not be responsible to provide Services for Serviced Products in the event the Term and
location(s) are not identified on the Order accepted by Ricoh.
(b) nor maintenance and repair Services, Ricoh will repair or replace in accordance with the terms and conditions of this Agreement and the
manufacturer's. specifications, any part of the Serviced Products that becomes unserviceable due to normal usage (other than consumable supplies).
Replacement parts. will be furnished on an exchange basis and will be new, reconditioned, or used. All parts removed due to replacement will become the
property of Ricoh.
.(c) The maintenance and -repair Services provided by Ricoh under an Order will not include the following: (i) repairs resulting from misuse
(including without limitation improper voltage or the use of supplies that do not conform to the manufacturer's specifications) or the failure to provide, or the
failure of,, adequate electrical power, air conditioning or humidity control; (ii) repairs made necessary by service performed by persons other than Ricoh
representatives; (iii) unless covered under an extended hour service contract, service calls or work which Customer requests to be performed outside of
Normal Business Hours (defined below) and Service calls or work which Customer requests to be performed on Ricoh Holidays (defined below); (iv)
removable cassette,, copy cabinet, exit trays, or any item not related to the mechanical or electrical operation of the Serviced Products; (v) consumable
supplies such as paper, staples, clear toner and white,toner, unless expressly provided forin the applicable Order, (vi) repairs, service calls and/or connectivity
of attachments not purchased from Ricoh; (vih) any software, system support or related connectivity unless specified in writing by Ricoh; (viii) parts no longer
available from the applicable manufacturer; (ix) electrical work external to the Serviced Products, including problems resulting from overloaded or improper
circuits; (x) installation or de -installation and/or movement of the Serviced Products from one location to another unless specified in writing by Ricoh; (xi)
repairs of damage or increase in service time caused by force majeure events; (xii) reconditioning and similar major overhauls of Serviced Products; (xiii) any
obligation toremove, delete, preserve, maintain or otherwise safeguard any -information; images or content retained by or resident in any Serviced.Products,
whether through a digital storage device, hard drive or other electronic medium ("Data Management Services"), unless Customer engages Ricoh to perform
such Data Management Services at then -prevailing rates pursuant to an Order for such purpose; and (xiv) engineering changes which provide additional
capabilities to the Ricoh Equipment (defined in Section 13) covered herein unless made at Customer's request and paid at Ricoh's applicable time and
material rates then in effect. Damage to Serviced Products or parts arising from causes beyond the control of Ricoh are not covered by this Agreement. Ricoh
may terminate its Service obligations under any Order for Serviced Products that have been modified, damaged, altered or serviced by personnel other than
those employed by Ricoh:
2. Service Calls. Unless otherwise specified in an Order, service calls will be made during 9:00am — 5i00pm local service time, Monday through
Friday ("Normal Business Hours") at the installation address shown on the applicable Order. Service does not include coverage on Ricoh holidays, which
include New Year's Day, Memorial Day, 41h of July, Labor Day, Thanksgiving, the day after Thanksgiving and Christmas Day (collectively, "Ricoh
Holidays"). Travel and labor -time for the service calls after Normal Business Hours, on weekends and on Ricoh Holidays, if and when available and only in
the event and to the extent that Ricoh agrees to provide such non-standard coverage, will be charged at overtime rates in effect at the time the service call is
made. While on -site at any Customer location, Ricoh personnel shall comply with Customer's reasonable policies pertaining to access, security and use of
Customer sites and systems, provided that such policies are provided to Ricoh in advance and in writing and do not conflict with the terms and conditions of
this Agreement.
3. Term: Early Termination. Each Order shall become effective on the date that Ricoh accepts the Order, and shall continue for the term identified
in the Order. At the expiration of the term identified in the Order, it will automatically renew for successive twelve (12) month periods unless noticeof
termination as specified below is given. The duration of the initial term and any extension or renewal thereto are collectively referred to as the "Term."
Customer may terminate -any Order under this Agreement for convenience prior to expiration of its Term so Iong as Customer is not then in default and
provides Ricoh at least thirty (30) days prior written notice. Ricoh may terminate any Order under this Agreement for convenience prior to expiration of its
Term so long as Ricoh is not then in default and provides Customer at least sixty (60) days prior written notice. Should Customer elect to terminate an Order
for convenience that has a Term of at least thirty-six (36) months, Customer shall pay to Ricoh, as liquidated damages and not -as a penalty, an early
termination. fee in accordance with the following ("Termination Fee"): (i) if the termination occurs in months one (1) through twelve (12) of the Term, on
arnount equal to twelve (12) times the Monthly Service Charge (as defmcd below); (ii) if the termination occurs in months thirteen (13) through twenty-fcur
(24) of the Tenn, an amount equal to nine.(9) times the Monthly Service Charge; and (iii) if the termination occurs anytime after the twenty-fourth (241h)
month of the Term, an amount equal to the lesser of six (6) times the Monthly Service Charge or the number of months remaining under the then current Term
of such order," For an Order having a Term of less than thirty-six (36) months, the Termination Fee shall be equal to the lesser of six (6) times the Monthly
Service Charge or the number of months remaining under the Term of such Order. For the purposes herein, the "Monthly Service Charge" shall equal (i) the
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base monthly Service Charge set forth in the Order; or (ii) in the event the Order does not contain a base monthly Service Charge, the average monthly Order
charges for the six (6) month period prior to the date of Customer's termination, if such termination date occurs less than six (6) months after the effective
date of the Order, the Monthly Service Charge will be equal to the average monthly Order charges for the number of months the Order was in effect.
4. Service Charges. (a) Service charges ("Service Charges") will be set forth on an Order. Service Charges will not include any charges for repairs or
Service that are otherwise -covered by the applicable manufacturer's limited warranty during the period covered by any such warranty, to the extent Ricoh has
agreed. with such manufacturer not to charge a customer for any such .charges. Customer acknowledges and agrees that: (i) alterations, attachments,
specification changes, or use by Customer of sub -standard supplies that cause excessive service .calls may require an increase in Service Charges; (H) the
transfer of the Serviced Products from the location indicated on the applicable Order may result in an increase of Service Charges or the termination of the
Order; and (iii) to the extent that Customer requests that Ricoh registers with a third -party vendor prequalifrcation service and Ricoh agrees to register,
Customer will be charged for Ricoh's registration and any other related fees for registering with such service and this Agreement shall be the only terms and
conditions to govern such registration and service. Customer shall be responsible for any costs related to freight (including fuel surcharges, which may be
imposed from time to time), postage/mailing expense (meter rentals) and/or administrative and processing fees and, to the extent Ricoh pays such costs,
Customer shall immediately reimburse, Ricoh.
(b) Unless otherwise specified in an Order, Service Charges are based on standard 8.:5x11 images. Ricoh reserves the right to assess additional
images charges for non-standard images, including I Ixl7 images. Customer acknowledges that pricing is based on the prevailing rates at the time of the
Order. Unless otherwise expressly agreed to in writing; if the Tenn of the Order exceeds hvelve (12) months, the Service Charges and any rate expressly set
forth in the Order may be increased by Ricoh up to fifteen percent (15%) of the then -current Service Charges and rates annually for each year beyond the
initial twelve (12) month period, and Customer expressly consents to such adjustment without additional notice.
5. Use of Recommended Supplies; Meter Readings. (a) It is not a condition of this Agreement that Customer use only Ricoh -provided supplies. if
Customer uses other than manufacturer -recommended supplies, including paper, developer, toner, and fuser oil, and if such supplies are defective or not
acceptable for use on the Serviced Products or cause abnormally frequent service calls or service problems, then Ricoh may, at its option, assess a surcharge
or terminate the applicable Order with respect to such Serviced Products. if so terminated, Customer will be offered Service on a "per call" basis at Ricoh's
then -prevailing time and material rates. If Ricoh determines that Customer has used more Ricoh -provided supplies than the manufacturer's recommended
specifications, then Customer will pay reasonable charges for those excess supplies and/or Ricoh may refuse Customer additional supply shipments.
(b) Customer is required to provide Ricoh actual and accurate meter readings in accordance with the billing schedule set forth on an Order. Ricoh
may, at its discretion and dependent upon Serviced Product capabilities, collect remote meter readings and utilize equipment monitoring services using
automatic meter reading solutions("AMR"). This may allow for automated meter reading and submission, automatic placement oflow toner alerts, automatic
placement of service 'calls in the: event of a critical Serviced Product failure and may enable firmware upgrades. The meter count and other information
collected by AMR ("Data") is sent via the interne/ to remote servers some of which may be located outside the U.S. AAIR cannot and does not collect
Customer document content. Ricoh uses reasonably available technology to maintain the security ofthe Data; however, Customer acknowledges that no one
can guaranty security of information maintained on computers and on the internet. Ricoh retains full rights to the Data (but not Customer documents or
information); which it or its authorized third parties may use to service the Serviced Products. Ricoh may also use the Data for its normal business purposes
including product development and marketing research, however, the Data will not be provided to any non -Ricoh third party in a farm that personally
identifies the Customer. Ricoh may dispose of the Data at any time and ~without notice. AMR technology is the confidential and proprietary information of
Ricoh and/or its licensors protected by copyright, trade secret and other laws and treaties. Ricoh retains full title, ownership and all intellectual property rights
in and to AMR.
(c) If an actual and accurate meter reading is not supplied to Ricoh in accordance with the billing schedule set forth on an Order, Ricoh may
calculate an estimated meter reading from previous meter readings and Customer agrees to pay Service Charges based on such calculated estimate.
Appropriate adjustments will be made by Ricoh in a subsequent billing cycle following Customer providing actual and accurate meter readings. If Ricoh
contacts Customer to obtain a meter reading, then Ricoh may assess an administrative fee in an amount equal to fifteen dollars ($15.00) per meter reading
collected per billing. period for the time and expense associated with meter collection activity in addition to the Service Charges. If Ricoh visits Customer
location to obtain a meter reading, Ricoh may assess a fee according to the hourly service charge rate.
6. Connectivity -and Professional Services. Customer may acquire connectivity,, IT and professional services from Ricoh ("Professional Services")
by executing and delivering to Ricoh an Order setting forth the specific services to be provided. Ricoh shall provide the Professional Services at Customer's
location(s) or on a remote basis w set forth in the Order. Customer shall provide Ricoh with such access to its facilities, networks and systems as may be
reasonably necessary for Ricoh to perform the Professional Services. Customer acknowledges that Ricoh's performance of the Professional Services is
dependent upon Customer's timely and effective performance of its responsibilities as set forth in the Order. Estimated delivery and/or service schedules
contained in any Order are non -binding estimates. Intellectual properly rights, if any, arising from the Professional Services provided under any Order shall
remain.the property of Ricoh. Unless connectivity Services are specifically identified in the Order as part of the Services to be performed by Ricoh, Ricoh
shall have no obligation to perform and no responsibility for the connection of any hardware or software to any Customer network or system.
7. Customer Obligations. Customer agrees to provide a proper place for the use. of the Serviced Products, including but not limited to, electric
service, as specified by the manufacturer. Customer wilt provide adequate facilities (at no charge) for use by Ricoh representatives in .connection with the
Service of the Serviced Products hereunder within a reasonable distance of the Serviced Products. Customer agrees to provide. such access to its facilities,
networks and systems as may be reasonably necessary for Ricoh to perform its Services, including but not limited to "360 degree" service access to the
Serviced Products. Customer will provide a key operator for the Serviced Products and will make operators available for instruction in use and care of the
Serviced Products. Unless otherwise agreed upon by Ricoh in writing or designated in the applicable Order, all supplies for use with the Serviced Products
will be provided by Customer and will be available "on site" for servicing. Customer.agrees that (i) any equipment not serviced by Ricoh which utilizes
identical supplies to the Serviced Products must be covered under a separate inclusive non -Ricoh service program; and (ii) any Serviced Products under one
Ricoh Service Level may not utilize. any supplies provided to other Serviced Products with a different Ricoh Service Level (i.e., no sharing of supplies across
different Ricoh Service Levels).
8. Insurance. Each party certifies that it maintains, through self-insurance or otherwise,, reasonable amounts of general liability, auto and personal
property insurance, and workers' compensation insurance in the amount required by law, and that such insurance will remain in effect during the Term of an
Order. Such insurance shall be primary and non-contributory, Limits provided may not be construed to limit liability. General liability insurance shall include
the other party as an additional insured and contain no exclusions for cross liability between insureds. Upon request,:each party agrees to deliver the other
party evidence of such insurance coverage. Failure to maintain adequate insurance does not relieve liability under this Agreement.
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9, Inderanitication. Each party C1ndernifying Party") shall indemnify, defend and hold harmless the other ("Indemnified Party") from -all third -
party claims incurred by the Indemnified Party arising out of the death or bodily injury of any agent, employee, or business invitee of the,Indemnifued Party,
or the damage, loss, or destruction of any tangible property of the Indemnified Party to the extent proximately caused by the negligent acts or omissions or
willful misconduct of the Indemnifying Party, its employees, or agents. Without intending to create any limitation relating to `the survival of_any other
provisions of this Agreement, Ricoh and Customer agree that the terns of this paragraph shall survive the. expiration or earlier termination of this Agreement.
Each party shall promptly notify the other in the event of the threat or initiation of any claim, demand, action or proceeding to which the indemnification
obligations set forth in this Section may apply.
Terms applicable to Product sale transactions only;
10, Order: Delivery and Acceptance: Each Order for Products must identify the Products; the Product delivery location and the -applicable Product
charges: Ricoh will not be obligated to sell.or deliver Products where such information is not provided in the applicable Order. Customer shall be responsible
for all installation, transportation and rigging expenses. Customer agrees to confirm delivery of all Products covered by each Order when the same is delivered
by signing a delivery and acceptance certificate or written delivery acknowledgement. Payment for accepted purchased Products will be due and payable in
accordance with this Agreement and shall not be contingent on installation of software or performance of Professional Services. Orders shall not be
cancelable by Customer, following. acceptance,by Ricoh. Ricoh reserves the right to make Product deliveries in installments. All such installments shall be
separately invoiced and paid for when due, without regard to subsequent deliveries. Delay in delivery of any, installment shall not relieve Customer of its
obligation to'accept remaining installments and remit payments as invoiced by Ricoh. Ricoh reserves the right at any time to, revoke any credit extended to
Customer because of Customer's failure to pay for any. Products when due or for any other credit reason.
it. Title; Risk of Loss. Unless otherwise agreed upon by both parties in writing, Products are deemed delivered and title passes to Customer: (i) upon
delivery by Ricoh to commoncarrier; or (ii) in the case of an arranged delivery by a local Ricoh installation vehicle, upon delivery by such vehicle to
Customer shipping, point. Upon delivery in either case, Customer assumes all risk of theft, loss or damage to the Products, no matterhow occasioned.
12. Returns; Damaged Products. No Products'may be returned without Ricoh's prior written consent. Only consumable, goods invoiced within sixty
(60) days will be considered for return. On authorized returns, Customer agrees to pay a restocking charge equivalent"to thirty percent (30%) of the purchase
price. Products returned without written authorization from Ricoh may not be accepted by Ricoh and is the.sole responsibility of Customer. All nonsaleable
merchandise (that has been opened or partially used) will be deducted from any credit due to Customer. All claims for damaged Products or delay in delivery
shall be deemed waived unless made in writing and delivered to Ricoh within five (5) days after receipt of Products.
Terms applicable to all transactions:
13. Warranty. Ricoh agrees to perform its Services in a professional manner, consistent with appficableindustry standards.. Ricoh will re -perform any
Services not in compliance with this warranty and.brought to Ricoh's attention in writing within a reasonable time, but in no event more -than thirty (30) days
after such Services are performed, which shall be an exclusive remedy for such non-compliance. For any Products manufactured by Ricoh ("Ricoh
Equipment"), Ricoh further warrants that, at the time of delivery and for a period of ninety (90) days thereafter the Ricoh Equipment will be in good working
order and will be free from any defects in material and workmanship. Ricoh's obligations under this warranty are limited solely to the repair or replacement
(at Ricoh's option) of parts proven to be defective upon inspection. The foregoing warranty shall net apply if (a) the Ricoh Equipment is installed, wired,
modified, altered, moved or serviced by anyone other than Ricoh,. (b) the Ricoh Equipment is installed, stored and utilized and/or maintained in a manner not
consistent with Ricoh specifications, (c) a defective or improper non -Ricoh accessory or supply or part is attached to or used, in the Ricoh Equipment, or (d)
the Ricoh Equipment is relocated to any place Where Ricoh services are not available. CUSTOMER ACKNOWLEDGES THAT THE LIMITED
WARRANTY'CONTA1NED HEREIN DOES:NOT ASSURE UNINTERRUPTED OPERATION AND USE' OF THE RICOH EQUIPMENT. In connection
with any other Product sale, Ricoh shall transfer to Customer any Product warranties made by the applicable Product manufacturer, to the extent transferable
and without recourse, and Ricoh makes no additional warranty or guaranty with respect to any such third -party Products. Physical or electronic copies of any
applicable Product warranty will be delivered by Ricoh to Customer only upon Customer's specific written request. Customer agrees to comply with any
applicable license agreement or license terns relating to intangible property or associated services included in any Serviced Products or Products, such as
software licenses and/or prepaid data base subscription rights ("Software License"), whetter pursuant..to written, click-througb, shrink-wrap or other
agreements for such purpose, with the licensor of the software ("Soltwarc Supplier"), Ricoh has no right,<title or interest in any tlgrd-party software. Customer
is solely responsible for entering into Softvare,Licenses with the applicable Software Supplier and acknowledges that its rights and obligations with respect to
such software as well as those of the Software Supplier are solely as set forth in such Software Licenses. EXCEPT AS EXPRESSLY SET FORTH IN THIS
AGREEMENT, RICOH DISCLAIMS ALL WARRANTIES AND REPRESENTATIONS, EXPRESS OR IMPLIED, OF ANY NATURE WHATSOEVER,
INCLUDING BUT NOT LIMITED TO, ANY IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR USE, OR FITNESS FOR A
PARTICULAR PURPOSE.
14. Limitations. IN NO EVENT. SHALL EITHER PARTY BE LIABLE TO THE OTHER PARTY FOR CONSEQUENTIAL, INCIDENTAL,
PUNITIVE OR INDIRECT DAMAGES, EVEN IF SUCH PARTY HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. EXCEPT FOR
CUSTOMER'S PAYMENT OBLIGATIONS HEREIN AND ANY LIABILITY RESULTING FROM THE INDEMNIFICATION OBLIGATIONS SET
FORTH IN SECTION 9 HEREIN, THE AMOUNT OF ANY DIRECT LIABILITY OF A PARTY TO THE OTHER OR ANY THIRD -PARTY, FOR ONE
OR MORE CLAIMS ARISING FROM OR RELATING TO THiS AGREEMENT, SHALL NOT EXCEED, IN THE AGGREGATE, THE AMOUNT PAID
TO RiCOH FOR THE PERFORMANCE OF SERVICES UNDER THIS AGREEMENT DURING THE SIX-MONTH PERIOD PRECEDING THE DATE
ON WHICH THE CLAIM AROSE. IN NO EVENT SHALL RICOH BE LIABLE TO CUSTOMER FOR ANY DAMAGES RESULTING FROM OR
RELATED TO ANY FAILURE OF ,ANY SOFTWARE PROVIDED HEREUNDER, INCLUDING, BUT NOT LIMITED TO, -LOSS OF DATA, OR
DELAY OF DELIVERY OF SERVICES UNDER THIS AGREEMENT.. RICOH ASSUMES NO OBLIGATION TO PROVIDE OR INSTALL ANY
ANTI -VIRUS OR SIMILAR SOFTWARE AND THE SCOPE OF SERVICES ,CONTEMPLATED HEREBY DOES NOT INCLUDE ANY SUCH
SERVICES.
15. Payment; Taxes. Payment terms,are nct ten (10) days: If invoices are unpaid and overdue, Customer agrees to pay Ricoh a late charge of one and
one-half percent (1.51/6) per month on any unpaid amounts or the maximum allowed by law, whichever is less, and in addition shall pay Ricoh all costs and
expenses of collection, or in the enforcement ofRicoh's rights hereunder, including, but not limited to, reasonable internal and external legal costs, whether or
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not suit is brought. Ricoh has no obligation to use Customer's invoicing or billing portals, processes, methods or invoicing fonnats specific to Customer
billing requirements. All remedies hereunder or at law arecumulative. Except to Ole extent of any applicable and validated exemption, Customer agrees to pay
any applicable taxes that are levied on orpayable as a result of the use, sale, possession or ownership of the Products and/or Services covered hereunder, other
than income taxes of Ricoh.
16. Default. hi addition to any other rights or remedies which either party may have under this Agreement or at law or'equity, either party shall have
the right to cancel the applicable Services specified in an Order made pursuant to this Agreement immediately: (i) if the other party fails to pay any fees or
charges or any other payments required under the Order when due and payable, and such failure continues for a period of ten (10) days after being notified in
writing of such failure; or.(H) if the other party fails to perform or observe any other material covenant or condition of this Agreement as incorporated into the
Order, and such failure or breach shall continue un-remedied fora period of thirty (30) days after such party is notified in writing of such failure or breach; or
(iii) if the other party becomes insolvent, dissolves, or assigns its assets for the benefit of its creditors, or files or has filed against it any bankruptcy or
reorganization proceeding. Failure to pennit Ricoh to repair or replace the Serviced Products shall constitute a material breach of this Agreement and excuse
Ricoh front any and all fixture performance hereunder. Except as expressly permitted by this Agreement, no refund or credit will be given for any early
termination of this Agreement or any Order. if Customer defaults in its obligations hereunder, Ricoh may, in addition to any other remedies available at law or
equity, require Customer to immediately pay to Ricoh all past due payments under all Orders, and the Termination Fee.
17. Non -Solicitation: Independent Contractors. Customer agrees that during the Term of any Order and for a period of one (1) year after
termination or expiration of the last Order to be executed hereunder, it shall not directly or indirectly solicit, hire, or otherwise retain as an employee or
independent contractor any employee. of Ricoh that is or was involved, with or part of the Services. The relationship of the parties, is that of independent
contractors.
18. Assignment, force Nlaieure, Customer shall neither assign any right or interest arising under this Agreement nor delegate any obligations
hereunder, whether voluntarily or by process of law, without the prior written consent of Ricott. Any such attempted assignment or delegation shall be void.
Ricoh shall not be liable for failure to deliver or delays in delivery of Products or Services occasioned by causes beyond Ricoh's control, including without
limitation, strikes, lockout, fires, embargoes, war cr other outbreak of hostilities, inability to obtain materials or shipping space, receipt of orders in excess of
Ricoh's or its supplier's then -scheduled production. capacity,, machinery breakdowns, delays of carrier or suppliers, governmental acts and regulations,
unavailability of Services, personnel or materials or other causes beyond Ricoh's control.
19. Electronic Signatures. Each party agrees that electronic signatures of the parties -on this Agreement and any Order will have the same force and
effect as manual signatures.
20. Governing Law; Entire Agreement. This Agreement shall be govemed by and construed and interpreted in accordance with the laws of the
Commonwealth of Pennsylvania without regard to its conflict of laws principles. The parties hereto also agree to submit to the non-exclusive jurisdiction of
the courts of the, Commonwealth of Peansylvania to resolve any action under this Agreement. The Uniform Computer Information Transactions Act shall not
apply to this Agreement. This Agreement constitutes the entire agreement between the parties with respect to the subject matter contained in this Agreement,
supersedes all proposals, oral and written, and all other communications between the parties relating to the Products and Services and may not be amended
except in writing and signed by an officer or.authorized representative of both parties. Customer agrees and acknowledges that it has not relied on any
representation; warranty or provision not explicitly contained in this Agreement, whether in writing, electronically communicated or in oral form. Any and all
representations, promises, warranties, or statements by any. Ricoh agent, employee or representative, including but not limited to,statements or representations
made in sales presentations or sales proposals that differ in any way from the temts of this Agreement shall be given no force or effect. In the event of any
conflict or inconsistency between, the terms and conditions set forth in this Agreement and those contained in any Order, theterms and conditions of the
Order shall control;, provided, however, purchase orders issued to Ricoh for Products and/or Services, even if they do not expressly reference or incorporate
this Agreement, shall: (i) be subject to this Agreement; (ii) serve only to identify the Products and/or Services (along with pricing and quantities) ordered; and
(iii) not be deemed to alter or otherwise modify the terms and conditions of this Agreement. The delay or failure of either party to enforce at any time any of
the provisions of this Agreement shall in no way be construed to be a waiver of such provision or affect the right of such party thereafter to enforce each and
every provision of this Agreement. If any provision of this Agreement is held to be invalid or unenforceable, this Agreement shall be construed as though it
did not contain the particular provision held to be invalid or unenforceable. Ricoh may accept any Order under this Agreement by either its signature or by
commencing performance (e.g. Product delivery, initiating Services, etc.), Ricoh may accept or reject any order in the exercise of its discretion and,may rely
upon each order submitted by Customer as a binding commitment. No local, general or trade custom or usage or course of prior dealings between the parties
shall be relevant to supplement or explain any term used herein. Ricoh shall comply with all applicable laws in its performance under this Agreement in
delivering Products and Services. This Agreement may be executed in one or more counterparts which, taken together, shall constitute one and the same
original document Any notices required under this Agreement should be sent to: Ricoh USA, Inc., 3920 Arkwright Road Macon, GA 31210 A= Quality
Assurance. A__
CUSTOT
By:
Name:
Title:
Date:
MMSA 05.16
90247v1
R USA, INC.
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