HomeMy Public PortalAbout2021.02.01 Sparklight Update - Letter /Sparklight@ �cErVE�tt6
January 27, 2021 ✓
Dear Mayor,
We want to take a moment to inform you of upcoming adjustments to Sparklight's residential and business
cable television and phone rate structures.
Cable TV Service
At Sparklight, we are committed to providing our customers with quality TV programming at a competitive
price and we make every effort to minimize costs. In our contract negotiations with cable networks and
broadcasters,we work hard to ensure our customers don't suffer unfair price increases as a result of
unreasonable rate demands. Over the past several years, however, cable networks and broadcasters have
increased their fees at an alarming rate. For example, over the past 3 years, broadcasters have increased their
fees more than 82 percent. Despite our best efforts to control these dramatically increasing costs,Sparklight,
like other cable and satellite companies, must pass a portion of these costs on to our customers.
As a result, effective with March 2021 billing statements, we will be adjusting our residential and business
cable TV rates. Please see the tables below for affected services. Current customers who are on a promotional
rate are excluded from this rate adjustment during the term of their promotion.
Phone Service
Each month our phone customers pay a Phone Regulatory&Administration Fee,which is assessed by
Sparklight to recover certain federal, state, and local regulatory costs. While Sparklight has never increased
rates for this fee in the past, unfortunately,the underlying federal, state, and local regulatory costs have
increased significantly over the past year, in some cases as much as 50 percent.As a result,this fee will
increase for both residential and business customers in their March 2021 bill statement.
Sparklight Residential TV& Phone Service Rate Change
Economy Cable TV +$2.00/month
Standard Cable TV(includes bundle customers) +$6.50/month
Sports Surcharge(Standard Cable Customers) +$1.25/month
Broadcast Surcharge +$4.59/month
Phone Regulatory&Admin Fee +$1.65/month
Sparklight Business TV Service Rate Change
Business Lobby +$2.75/month
Business News&Information +$13.95/month
Business News&Sports +$16.45/month
Business Entertainment Standard +$13.95/month
Business Entertainment Preferred +$16.45/month
Broadcast TV Surcharge Varies by market
Sports Surcharge (applies to News&Information,
News&Sports, Entertainment Standard,and +$1.25/month
Entertainment Preferred)
Sparklight Business • la Carte Product
Business Entertainment FOX FS1 +$6.50/month
Business Entertainment FOX FS2 +$6.50/month
Business Entertainment FOX COLLEGE SPORTS +$6.50/month
Business Entertainment FOX DEPORTES +$6.50/month
Sparklight Business Rate Change
Phone Regulatory &Admin Fee
Business Lines&Seats +$1.65/month
PRI +$17.25/month
SIP +$0.75/month
We value our partnership with the city and we will continue to provide our customers with the latest products
and technical advancements,while maintaining the highest level of reliability and customer care. We
recognize that we have a responsibility to our customers and the communities where we do business,and we
will continue to ensure that we are the kind of company that our communities are proud to call a neighbor.
Please feel free to contact us with any questions or concerns you may have, and we look forward to working
with you in 2021.
Kind Regards,
Cheryl Goettsche
Sr. General Manager I Sparklight(Western Idaho, Eastern Oregon)
T: 208-455-5575
2101 E. Karcher Rd. Nampa, ID 83687
chery I.goettscheasparklig ht.biz
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