HomeMy Public PortalAbout140_021_Mass Notification System Usage Policy Mass Notification System Usage Policy:
The City of Tybee Island maintains an annual subscription to Everbridge, an online Mass Notification
System, commonly referred to as Reverse 911.The member database is comprised of the local AT&T
(White Pages) database, and the Citizen Opt-in database.The AT&T information is updated quarterly
and the Opt-in database is continuously updated as citizens either create or delete their accounts.
Emergency notifications can be sent to either/both databases, but non-emergency notifications CAN
ONLY be sent to the Opt-in database.
All informational, non-emergency notifications will be sent during normal business hours by IT staff.
All emergency notifications will be sent by the on duty TIPD Dispatch operator.
The following City Officials have the authority to initiate an emergency notification and will provide the
Dispatch Operator with the specific message text:
Mayor
Mayor Pro Tern
City Manager
Fire Chief
Police Chief -
TEMA Director
The notification process shall begin immediately upon receipt of a properly authorized message and
confirmation of the successfully completed notification shall be communicated to the City Official
authorizing the activation.