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HomeMy Public PortalAbout115-2020 - Finance - Principal Life Insurance Company - Online Benefit Subscriber AgreementContract No. 115-2020 Principar Online Benefit Administration Subscriber Agreement This Agreement is made and entered into by and between Principal Life Insurance Company ("Principal Life") and City of Richmond Indiana ("Employer"). Principal Life and Employer are sometimes referred to herein as a "Parry" or collectively as the "Parties." This agreement is made effective as of September 15, 2020. RECITALS WHEREAS, Principal Life is in the business of providing various support services to its clients for the management of the client's benefit programs as well as insurance claims management and administration; and WHEREAS, pursuant to.this Agreement, Principal Life will facilitate Employer access to certain software (the "Software") and a. customized website hosted, owned, and operated by a vendor selected by Principal Life ("Website"), which will allow the Employer to manage its benefits administration function (the Software and the Website collectively are referred to herein as the "Services"); and NOW, THEREFORE, in consideration of the terms and conditions set forth herein, and for other good and valuable consideration, the receipt and sufficiency of which are hereby acknowledged, Principal Life and Employer agree as follows: AGREEMENT 1. Access Rights. Principal Life hereby grants to Employer Access Rights to use the Services on a non-exclusive, non -transferable basis. Authorized users, identified in writing by the Employer, will be allowed access to the services through the use of login and account information and passwords provided through a secure website. For purposes of this Agreement, an "authorized user" is a single individual designated by the Employer to use the Services and identified as an authorized user in writing to Principal Life and with Principal Life's approval and in Principal Life's sole discretion. 2. . Obligations of Employer. a. Accurate Information. Employer shall be solely responsible for providing Principal Life with accurate, complete, and timely information, as required by Principal Life for the performance of Principal Life's contractual obligations hereunder. Employer acknowledges and agrees that Principal Life's ability to provide the Services outlined in the Scope of Services document, attached hereto as Exhibit B, depends .upon Employer's performance hereunder. b. Compliance with Applicable Law. Employer shall be solely responsible for ensuring that the Employer complies with all applicable laws, rules, and regulations with respect to its covered benefit programs. Employer shall also be solely responsible for filing all required reports and forms with respect to the covered benefit programs. City of Richmond Indiana Online Benefit Administration Subscriber Agreement Page 1 o f 1 2 09/15/2020 This document contains customer confidential information. Classification: Customer Confidential No part may be copied or disclosed without permission from the Director-eBenefits Edge t� s c. Payment. Under the terms of this Agreement, Employer shall pay Principal Life in accordance with the fee schedule, attached hereto as Exhibit A. Employer shall make payments to Principal Life within thirty (30) days of the date of invoice. Any invoice amount not paid when due shall bear interest at a rate of ' 1.5% per month or the maximum interest rate permitted by applicable law, whichever is greater. d. Access. Employer shall provide internal (company) access to the Internet to its authorized users through an Internet browser that will successfully integrate with the Website, intended to operate using modern browsers. In addition, Employer is solely responsible for any defects, malfunctions or interruptions in service or security due to hardware failure, choice of Internet service provider, and/or systems and computer services. Password and Login Protection. Employer shall safeguard the privacy of all administrative passwords, logins, and account information, and shall not record any passwords or logins or otherwise disclose or make any such passwords or logins available to anyone other than authorized users. f. License. Employer hereby grants Principal Life a limited, non-exclusive license to use Employer's company logo, trade name, service mark and/or tag line solely for the purpose of customizing the website and Principal Life acknowledges and agrees not to -use any such information for any other purpose except as contemplated by this Agreement. 3. Website Disclaimer. All information related to any insurance plans, policies, and benefits available through the Website or by any hyper -links to or from the Website, is presented for informational purposes only and is not intended to be an offer to sell or solicit any product or service. Employer understands and hereby acknowledges and agrees that any information relating to insurance plans, policies, and benefits available on the Website is supplied by the applicable insurance carrier, broker, provider, or Employer. Principal Life disclaims any and all responsibility and shall not be liable for any direct or indirect loss, injury, claim, cost, expense, deficiency, liability, or damage of any kind (including attorneys' fees), arising out of the use, misuse, interpretation, misinterpretation, or application of any information available on the Website. 4. Confidential Information. (a) Any information that is confidential or proprietary to one Party (a "Disclosing Party") may from time to time be disclosed to the other Party (a "Receiving Party"), including without limitation (i) a Party's customer's Nonpublic Personal Information (as such term is defined in 15 USC § 6809(4), as amended from time to time), including, names, addresses, account numbers, access numbers and/or codes; (ii) information, data, specifications, algorithms, routines, subroutines, source codes, know-how, business processes, formulas, trademarks, patents, copyrights, trade secrets, (iii) business or financial information relating City of Richmond Indiana Online Benefit Administration Subscriber Agreement Page 2 o f 1.2 09/15/2020 This document contains customer confidential information. Classification: Customer Confidential No part may be copied or disclosed without permission from the Director-eBenefits Edge I Fri D-2--m to data processing, personnel, marketing, sales, customers, pricing, costs and quotations, and/or (iv) information about existing, new or envisioned products, product features, and/or services and their development and performance, shall be deemed at all times to be confidential information (collectively, "Confidential Information"). (b) In accordance with any applicable laws, rules and regulations, the respective Parties hereto agree and acknowledge that they shall not (i) use any such Confidential Information for any purpose except as reasonably necessary to perform the terms and conditions of this Agreement and to accomplish the specific purpose for which such Confidential Information was provided, (ii) disclose any such Confidential Information to any third person without the prior written consent of the other Party; and/or (iii) make any such Confidential Information available to any of its respective officers, directors, employees, representatives, advisors, contractors or agents, except as reasonably necessary to carry out the terms and conditions of this Agreement or on a "need to know" basis. Each Party hereto shall implement and maintain at all times appropriate security measures designed to meet the objectives of Section 501(b) of the Gramm -Leach -Bliley Act to ensure the integrity and confidentiality of any Confidential Information in such Party's possession, .including Without limitation, protection from any anticipated threats and/or hazards to the security or integrity of such Confidential Information and/or prevent unauthorized access to or use of any such Confidential Information that could result insubstantial harm or inconvenience to any customer of a Parry hereto. (c) Each Party shall, upon discovering that any such Confidential Information has been disclosed, inform the other Party of such breach and take all commercially reasonable measures necessary to prevent any further breach of this Agreement. Notwithstanding the foregoing, for purposes of this Agreement, Confidential Information shall not include: (i) any information which is or becomes generally available to the public other than directly or indirectly as a result of a disclosure by a Receiving Party; (ii) any information that can be demonstrated by a Receiving Party by written evidence to have been known by it prior to beginning its relationship with a Disclosing Party; (iii) any information obtained by a Receiving Party in good faith from a third Party who discloses such information. to it on a non -confidential basis without violating any obligation of confidentiality or secrecy relating to the information disclosed; and/or (iv) any information independently developed by a Receiving Party without access to any Confidential Information. (d) A Receiving Party shall not disclose any Confidential Information to any third party without the express prior written consent of a Disclosing Party. If a Receiving Party is compelled to disclose any Confidential Information of a Disclosing Party pursuant to any applicable law, rule, regulation or order, then such Receiving Party shall provide the Disclosing Party written notice within five (5) days of receipt of such requirement and shall cooperate with the Disclosing Party in seeking to obtain any protective orders or other arrangements pursuant to which the confidentiality of such Confidential Information is protected and maintained. If any such protective order or arrangement cannot be obtained, City of Richmond Indiana online Benefit Administration Subscriber Agreement Page 3 -of 1 2 09/15/2020 This document contains customer confidential information. Classification: Customer Confidential No part may be copied or disclosed without permission from the Director-eBenefits Edge J MM then the Receiving Party shall disclose only that portion of such Confidential Information as is necessary to fulfill the requirement of the compelled disclosure. The existence of any. compelled disclosure shall not affect in any way the confidential and/or proprietary nature of the disclosed information for any other purpose. (e) Upon termination of this Agreement, a Receiving Party immediately shall deliver to a Disclosing Party upon request (i) any and all materials provided by or developed for a Receiving Party relating in any way to and/or created in connection with the performance of services hereunder and/or (ii) any and all originals, copies, reproductions and/or summaries (including without limitation, any written or electronic form of any such information) of any Confidential Information or at a Disclosing Party's sole option, certify destruction of same. Each Party furtheracknowledges and agrees that due to the unique nature of the Confidential Information, there can be no adequate remedy at law for any breaches of the confidentiality obligations hereunder. Any such breach would result in irreparable harm to the non - breaching Party and therefore; upon any such alleged breach, the non -breaching Party will be entitled to seek appropriate equitable relief without the necessity of posting bond, in addition to whatever -other remedies it may have as law or under this Agreement. This provision shall survive termination of this Agreement. Title and Interest. Employer further acknowledges and agrees that all right, title, and interest in and to the Services, including but not limited to, changes, customizations, recommendations, ideas, contributions, corrections, enhancements, improvements, etc. to the Services, whether developed by Principal Life or jointly with Employer, shall be the sole property of Principal Life and the same, together with all trade secrets, copyrights, trademark rights, service mark rights, patent rights and any other intellectual property thereto, ate hereby assigned to, owned by, and shall remain the property of Principal Life, together with . the Confidential Information and associated intellectual property rights thereto. This Agreement does not convey to Employer any interest or ownership in or to any of the Services. 6. Term and Termination. This Agreement will become effective as of the date set forth above and, unless otherwise terminated by Principal Life remain effective for twelve (12) months thereafter (the "Term"). After the initial Term, this Agreement shall automatically renew for successive periods of one (1) year each, unless either Party provides the other Party with sixty (60) days prior written notice in advance of such termination or expiration. Either Party may terminate this Agreement at any time upon sixty (60) days prior written notice to Other Party. Upon termination or expiration of this Agreement for any reason, all Access Rights granted to Employer by Principal Life hereunder shall immediately terminate and Employer shall immediately cease using the Services and Employer shall be responsible for the payment of any outstanding fees incurred for the use of the Service in accordance with Section 2 (c). Principal Life will provide the following password protected information to the Employer, in an electronic format deemed -appropriate for the size of the data files: City of Richmond Indiana Online Benefit Administration Subscriber Agreement Page 4 o f 1 2 09/15/2020 This document contains customer confidential information. Classification: Customer Confidential No part may be copied or disclosed without permission from the Director-eBenefiits Edge ,.irk !' • A summary by employee report and a file (in .csv format) of enrollment data for the current plan year A composite file (in .csv format) of enrollment data for two years prior to the current plan year Principal Life will not manipulate standard data formats provided by the system. If the Employer requests further manipulation of the data and Principal Life agrees to assist, Principal Life will charge additional professional services fees of $150.00 per hour. NOTE: Due to the size of the file, Principal Life will only provide consolidated confirmation statements on special request, in an electronic format deemed appropriate for the size of the data files 7. Indemnification. Employer shall indemnify and hold Principal Life harmless from any and all liability, loss, claims, demands, or expense, including but not limited to attorneys' fees, caused by the negligent or intentional acts or omissions of Employer, its agents, staff, or employees in carrying out their responsibilities under this Agreement. The indemnification obligations contained in this Section 7 shall survive the expiration or earlier termination of this Agreement. 8. Warranty Disclaimer. Principal Life provides the Services to Employer on an "as is" basis and does not warrant to Employer that the Services will meet Employer's needs or that use of the Services will be uninterrupted or error free. Principal Life makes no warranties and hereby disclaims any other warranties, express or implied, written or oral, by operation -of law or otherwise, arising or related to this, including but not limited to, the implied warranties of merchantability, and fitness for a particular purpose. 9. Limitation of Liability. Except for damages to persons and/or damage to real or tangible personal property caused by the gross negligence or willful misconduct of Principal Life, Principal Life's total liability to the employer (whether in contract or tort) shall be limited to the amount paid by employer to Principal Life under this agreement. Employer understands and agrees that in no event shall Principal Life be liable for damages with respect to incidental, punitive, exemplary, indirect, special, or consequential damages even if Principal Life has been advised of the possibility of such damages, including but not limited to, business interruption, lost profits, failure to realize expected savings, economic loss, loss of data or loss of business opportunity arising out of or related to this agreement or intellectual property rights. 10. Governing Law and Forum. This Agreement shall be governed by and construed in accordance with the laws of the State of Indiana without giving effect to its conflict or choice of laws provisions. This Agreement shall be construed as though jointly drafted by the Parties and according to the fair intent of the language as a whole and not for or against any Parry. The term "including" shall be construed providing examples only. and ' as being without limitation. City of Richmond Indiana Online Benefit Administration Subscriber Agreement Page 5 o f 1 2 09/15/2020 This document contains customer confidential information. Classification: Customer Confidential No part may be copied or disclosed without permission from the Director-eBenefits Edge N= 11. Severability. In case one or more of the provisions contained in this Agreement or any application thereof shall be invalid, illegal, or unenforceable in any respect, the validity, legality, and enforceability of the remaining provisions contained herein and any other application thereof shall not in any way be affected or impaired thereby. 12. Notices. All notices under this Agreement shall be in writing and shall be deemed to have been duly given when delivered personally or mailed, certified or registered first class mail, postage pre -paid, return receipt requested, to the Party to whom such mail is directed at the following address: a. If to Principal Life, to: Principal Life Insurance Company Attn: Natalie Book -Sangster 750 Park Street Des Moines, IA 50309 b. If to'Employer, to: City of Richmond Indiana Attn: Emily Palmer, Controller 50 North 5th Street Richmond, IN 47374 13. . Independent Parties. Nothing in this Agreement shall be deemed to create or constitute a joint venture, partnership, relationship, or relationship of principal and agent, under any statutory or common law principles. At all times relevant hereto, the Parties shall be deemed as independent contractors. Neither Party hereto shall be entitled to create any obligations or liabilities for the other Party to this Agreement. 14. Modifications. This Agreement may not be altered, amended, or orally modified, but may be modified only in writing, signed by the Parties hereto. 15. Waiver. Failure to insist upon strict compliance with any of the terms, covenants, or conditions hereof shall not be deemed a waiver of such term, covenant or condition, nor shall any waiver or relinquishment of any right or power hereunder at any time or times be deemed a waiver or relinquishment of such right or power at any time or times. 16. Entire Agreement. This Agreement, together with any . exhibits and schedules attached hereto, constitutes the entire agreement between the Parties hereto regarding the subject matter hereof, and supersedes all prior and contemporaneous agreements, negotiations and/or understandings, whether oral or written, between the Parties. Further, the Parties agree that there have been no oral representations, warranties, or agreements upon which either Party has relied in executing this Agreement. 17. Authority of Individuals. Each individual signing this Agreement represents and warrants . that she or he has, individually or in concert with the .other persons signing this Agreement, City of Richmond Indiana Online Benefit Administration Subscriber Agreement Page 6 o f 1 2 09/15/2020 This document contains customer confidential information. Classification: Customer Confidential No part may be copied or disclosed without permission from the Director-eBenefits Edge Principal" the authority to sign this Agreement and thereby bind the Parties to the terms and conditions of this Agreement. 18. Force Majeure. Except for payment obligations hereunder, neither Party shall be deemed in default of this Agreement to the extent that performance of their respective obligations or attempts to cure any breach are delayed or prevented by.reason of any act of God, fire, natural disaster, accident, act of government, shortages of materials or supplies, or any other cause beyond the control of such Party ("force majeure"); provided that such Party gives the other Party written notice thereof promptly and, in any event, within fifteen (15) calendar days of discovery thereof and uses reasonable care, skill .and diligence in curing such delay. The Party that is unable to perform its obligations hereunder will use all commercially reasonable, good faith efforts to remove the cause of such non-performance and, upon removal thereof, such Party will immediately resume the performance of its obligations hereunder, in no event shall such non-performance exceed three (3) consecutive calendar months. 19. Assignment. Employer shall not assign -its rights or delegate its obligations under this Agreement without the prior written consent of Principal Life. 20. Binding Effect. This Agreement shall be binding upon the Parties hereto and their respective heirs, successors, legal representatives and permitted assigns. 21. Survival. The following clauses and provisions of this Agreement shall survive the expiration or termination of this Agreement for any cause: all license restrictions to the extent any licenses survive expiration or termination, Sections 2(c); 5, 7, 8, 9 and 10 and any provisions of this Agreement which survive by their very,nature. Principal Life Insurance Company ByC-' Date:` a 02© : - ta ie Book -Sangster, Direct eBenefits Edge d Indiana , Controller City of Richmond Indiana Online Benefit Administration Subscriber Agreement Page 7 o f 1 2. Date:., 09/1 &2020 This document contains customer confidential information. Classification: Customer Confidential No part may be copied or disclosed without permission from the Director-eBenefits Edge Exhibit A —Pricing and Fees Pricing anal Fees List for City of Richmond Indiana ("Employer") The following describes the fees for products and services provided pursuant to the Online Benefit Administration Agreement for City of Richmond Indiana ("Employer") to which this attachment is incorporated: Product., .: Per Employee Per: Month -EP Total Man a ement $.75 The actual number of lives billedwill be based on the number of records housed at the time of each monthly billing cycle. This pricing is based on the Employer's relationship with the current Agent of Record, Horan Associates. If that relationship changes, pricing will be adjusted to our standard pricing matrix and will'be based on the number of Principal Life products purchased. Number of Principal Prod ucts.Piurchased.. , "Per°Employee Per Month OtM 5 or more $2.00 4 $2.25 3 $2.50 2 $2.75 Less than 2 $4.00 All services are billed and provided on a monthly basis without proration for any partial month of service. Payment Schedule Total Management Fee: Invoices will be sent to Employer. Invoicing will begin within the earliest of a) one (1) month after the system implementation is complete and/or employees. are able to access the system, or b) four (4) months after the Effective Date of this Agreement. Principal Life will bill for a minimum of twelve (12) months of service. Payment of fees or expenses set out in other agreements is not affected by this and such payments are in addition to the amounts set out within this Exhibit. City of Richmond Indiana Online Benefit Administration Subscriber Agreement Page 8 o f 1 2 09/15/2020 This document contains customer confidential information. Classification: Customer Confidential No part may be copied or disclosed without permission from the Director-eBenefits Edge Principal Exhibit B—Scope of Services Service List for City of Richmond Indiana Introduction This Exhibit provides an overview of the responsibilities, obligations and assumptions for both Principal Life Insurance Company ("Principal Life") and City of Richmond Indiana ("Employer") to implement online benefit administration with the selected software Vendor. Servaes Poyded Initial System Setup and Testing: Principal Life shall complete an implementation guide with timeline, and a system setup guide, and provide such documents to Employer. Employer shall review and make appropriate changes to system setup guide and provide written approval of its contents prior to the start of the system setup. Principal Life and Employer shall conduct implementation calls as needed. Principal Life shall gather and set up business rules, develop sample lives, and test system to meet the system setup guide specifications. Principal Life will make reasonable efforts to accommodate all . Employer -specific business rules and plan configurations utilizing the technology available at the time of implementation. Where current technology cannot accommodate specific conditions, Principal Life will work with the Employer to identify a process.to manage the exceptions. Performing manual process(es) may be the responsibility of the Employer. Principal Life and Employer shall jointly establish employee and administrative access rights. Principal Life shall conduct system and content testing with Employer. Employer shall use sample lives to test and approve system prior to the go -live date. Employer shall provide copies .of all the documents outlined in the implementation guide or otherwise required to set up the system. Copies of these documents shall be provided in electronic format whenever possible. Principal Life and Employer shall jointly determine all external web addresses, site content, documents, and contact information to be included in the site. Principal Life shall load all external web links, site content, documents, and contact information into the system. Employer shall supply and approve all Vendor, human resources, benefits and service center contact information. Principal Life and Employer shall annually review all documents necessary to implement online benefit administration and customized text and modify if necessary. City of Richmond Indiana Online Benefit Administration Subscriber Agreement Page 9 o f 1 2 09/15/2020 This document contains customer confidential information. No part may be copied or disclosed without permission from the Director-eBenefits Edge Classification: Customer Confidential' - -�— Servtees.Prnvi€ded Employer shall provide written approval .of all site content prior to the system go -live date. Renewal Setup and Testing: Principal Life shall provide Employer with documentation to begin preparing for annual renewal' within sixty to ninety days of the Employer's scheduled renewal date. Employer shall provide all required renewal information in accordance with the established timeline: Principal Life shall revise the system setup guide and update the timeline and provide such documents to Employer. Employer shall review and make appropriate changes to system setup guide and provide written approval of its contents prior to the start of the system setup. Principal Life and Employer shall conduct implementation calls as needed. Principal Life shall gather and set up business rules, develop sample lives; and test system to meet the system setup guide specifications. Principal Life will make reasonable efforts to accommodate all Employer -specific business rules and plan configurations utilizing the technology available at the time of renewal. Where current technology cannot accommodate specific conditions, Principal Life will work with the Employer to identify a process to manage the exceptions. Performing manual process(es) may be the responsibility of the Employer. Principal Life shall conduct system and content testing with Employer. Employer shall use sample lives to test and approve system prior to the go -live date. Employer shall provide copies of all the documents required to modify the system for renewal. Copies of these documents shall be provided in electronic format whenever possible. Principal Life and Employer shall jointly determine all changes to external web addresses, site content, documents, and contact information to be made in the site for renewal. Principal Life shall load all changes to external web links, site content, documents, and contact information into the system. Employer shall supply and approve all changes to Vendor, human resources, benefits and service center contact information. Employer shall provide written approval of all changes to site content prior to the system renewal go - live date. Initial Data Import Employer shall provide all required data outlined in the implementation guide. Principal Life shall provide Employer with a benefit authorization form template. Employer shall complete and send a benefit authorization form for each Vendor back to Principal Life. Principal Life shall request a census file from each Vendor. Employer shall provide assistance with obtaining census files from Vendors if necessary. City of Richmond Indiana online Benefit Administration Subscriber Agreement Page 1 0 o f 1 2. 09/15/2020 This document contains customer confidential information. No part may be copied or disclosed without permission from the Director-eBenefits Edge Classification: Customer Confidential 3 'If time permits, Principal Life shall compare Vendor data to the Employer -provided census data and identify all discrepancies. Principal Life shall provide Employer with a discrepancy report. Employer shall provide Principal Life with a written response to the discrepancy report identifying the correct information needed to resolve all discrepancies. Principal Life shall import initial data load of employee, dependent, and enrollment information, as available and as agreed, upon with Employer. Vendor File Set Up Principal Life shall provide Employer with a benefit authorization form template. Employer shall complete and send a benefit authorization form for each Vendor back to Principal Life. (See Initial Data Load) Principal Life shall contact Vendors and request file specifications, testing protocol, preferred file transfer method, and estimation for timing of file implementation. NOTE: In the event that a Vendor will not accept an electronic file feed but requires a signed paper application or data entry through a service portal, Principal Life will provide Employer with the enrollment data, and Employer will be responsible for updating the Vendor. Principal Life shall develop electronic files according to each Vendor's specifications. Principal Life and Vendors shall jointly test electronic files. Principal Life, Vendors, and Employer shall jointly review and resolve any discrepancies that result from the file.testing process. Note: Employer may need to continue manually updating certain Vendor(s) with eligibility and enrollment changes until their files are approved for production. Principal Life shall notify Employer when files are approved by Vendors for production. Training Principal Life shall provide an administrative user manual for the Employer staff. Principal Life shall provide process and user training for Employer staff during implementation and on an on -going basis, as needed. Principal Life shall supply written documentation of instructions for employee use of the system to the Employer for appropriate distribution to employees. Employer shall communicate availability of the services website to employees. Employer shall provide all group and/or individual employee training other than Employer staff training listed above. Principal Life shall work with Employer to set up system notifications to communicate Open Enrollment, New Hire and other Special enrollment opportunities via email. On -going Support At the go -live date, or after the completion of the initial enrollment associated with implementation, ongoing suRport services shall commence. City of Richmond Indiana Online Benefit Administration Subscriber Agreement Page 1 1 o f 1 2 09/15/2020 This document contains customer confidential information. No part may cooled or disclosed without permission from the Director-eBenefits Edge Classification: Customer Confidential Principal` rseiPVICB,R rr��a�a - ... Employer is responsible for providing regular updates of employee data, either by sending a full payroll census file to Principal Life, or by manually updating the eBenefits Edge - Total Management system. If Employer chooses to send census files, such files must be sent on a regularly scheduled basis (to be jointly determined by Principal Life and Employer during implementation) and must be a full file of all employees in a consistent layout. Principal Life shall load the census files into the eBenefits Edge - Total Management system. Employer is responsible for the accurate and timely entry of all election data into the system, either through employee self-service or by Employer staff. Employer is responsible_for the timely review and approval of enrollments entered by its employees. Principal Life shall update coverages and deductions for benefits affected by pay, age, or policy anniversary date changes. Principal Life -shall provide a Report user manual for the Employer staff. Principal Life shall prepare custom reports, not addressed in Report manual as needed by Employer. Principal Life shall provide Employer with reports and tools to assist with the reconciliation. of Vendor invoices. Principal Life shall produce and transmit electronic files to Vendors according to the pre -established schedules. Principal Life shall provide Employer with one weekly deduction change report with data generated by benefit changes. Principal Life is not responsible for providing payroll -related data not stored or updated in the eBenefits Edge - Total Management system, such as imputed income, and other tax related calculations. Notes: The weekly deduction report will include divisional indicators for those clients who have a need to sort their deduction file by location. At annual renewal, Principal Life will provide Employer with a full deduction file. Principal Life and Employer shall jointly review and reconcile any discrepancies between Vendor invoices and data in the eBenefits Edge - Total Management system. Note: Principal Life may perform a full or partial audit if Principal Life and Employer jointly agree that an audit is necessary to resolve issues within the eBenefits Edge - Total Management system. Employer is responsible for regularly reconciling their Vendor invoices, and for notifying Principal Life within 60 days of the. first occurrence of any discrepancies between a Vendor invoice or payroll deduction file, and the data in the eBenefits Edge - Total Management system. Principal Life will assist with reconciliation and discrepancy resolution of issues up to 60 days from the first occurrence of the issue. City of Richmond Indiana Online Benefit Administration Subscriber Agreement Pagel 2 o f 1 2 09/15/2020 This document contains customer confidential information. No part may be copied or disclosed without permission from the Director-eBenefits Edge. Classification: Customer Confidential