HomeMy Public PortalAbout20141113CityCouncilPacket Table of Contents
000_000_20141113Agenda
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040_030_SBS2014Proclamation
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050_010_20141023 Minutes
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050 011 Clk attach to minutes
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060_010_Clk_pavlis
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060_011_Clk_pavlis_1103201420484800
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060_012_Clk_pearce
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100_010_Clk_travel vegan
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100_020_Clk_travel_1103201420503500
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100_030_Agreement for Services 11.04.2014
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100_040_Agreement for Services 11.04
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120_010_Lot Recombination - 21 Pulaski, Tony Petrea loft
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U ntitled 20141104 181935 001
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U ntitled 20141104 181935 002
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120_011_Lot Recombination - 21 Pulaski, Tony Petrea 2of2
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120_020_Variance - Polk St, COTI & Leonard loft
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120_021_Variance - Polk St, COTI & Leonard 2of2
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120_030_1st Reading-Ord 57-2014, Sec 5-090 Variances
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120_040_Minutes_PC_20141021
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PLANNING COMMISSION CITY MANAGER
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Demery Bishop, Vice Chair Diane Schleicher
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Marianne Bramble PLANNING &ZONING MANAGER
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130_010_58-2014 Sec 18 disaster mgt 11.07.14
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140_010_thor guard
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140_011_thor guard_1103201420571000
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140_012_Resolution
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140_020_CPR Training - Revised 10 31 2014
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140_021_M&C 11.06.14 - scan
140_023_11-13-14 CCAR_DDRLF IPA and RLF
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140_025_IGA with City of Tybee for Coastal Well Project_6380685. final
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GEORGIA ENVIRONMENTAL FINANCE AUTHORITY, as authorized agent of the DEPARTMENT OF
COMMUNITY AFFAIRS
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140_026_GEFA Well Utility Easement_6352152. final
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GRANTEE
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140_027_Tybee-Access-Ease m en-Nov-2014
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140_028_Tybee Island_Third Amendment to Water Tower Attachment Agreement
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140_040_14-060
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150_010_STWP Update_11.06.2013
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150_011_Action Item List - November 2014
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Sheetl
150_013_
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Sheet2
160_010_fottm i n utes91814
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160_020_July 8 2014 Parking Committee Minutes
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AGENDA
REGULAR MEETING OF THE TYBEE ISLAND CITY COUNCIL
NOVEMBER 13, 2014 7:00PM
Please silence all cell phones during Council Meetings
I. Consideration of Items for Consent Agenda 6:30PM
II. Executive Session
III. Opening Ceremonies
Call to Order
Invocation: Julia Pearce
Pledge of Allegiance
IV. Recognitions and Proclamations
1 Dr. Kennedy Okere, High Chief and President, Horizon International Medical Mission
2 Rich Hammonds, Dough Raiser
3 Proclamation — Small Business Saturday, November 29, 2014
4 Employee of the Quarter, Brent Levy, DPW
V. Consideration of the approval of the minutes of the regular meetings of the Tybee Island City
Council
1 City Council Minutes, October 23, 2014
VI. Consideration of Boards, Commissions and Committee Appointments
1 Michael Pavlis, Tree Board appointment
2 Mallory Pearce, Tree Board appointment
VII. Reports of Staff, Boards, Standing Committees and/or Invited Guest Limit reports to 10
minutes.
1 Jim Kluttz, Friends of Tybee Theater
VIII. *Citizens to Be Heard: Please limit comments to 3 minutes. Maximum Allowable time is 5
minutes.
IX. Consideration Local Requests & Applications-Funding, Special Events, Alcohol License
X. Consideration of Bids, Contracts, Agreements and Expenditures
1 Out-of-State Travel for Woody Hemphill and Rosie Laney to attend the 2014 National
Association of RV Parks and Campgrounds Conference in Las Vegas, NV (12/1-12/5).
Budget Line Item: 100-6180-52-3500 (budgeted within FY operational department budget)
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2 Out-of-State Travel for Rosie Laney and Ellen Anderson to attend the 2014 "Grand Strand
Gift and Resort Merchandise Show" in Myrtle Beach, SC, (12/7 — 12/10). Budget Line Item:
100-6180-52-3500 (budgeted with FY operational department budget)
3 Agreement for Services, Architectural Assessment of Space Needs and Building Security for
City Hall Renovations: Greenline Architecture
4 Agreement for Services relating to the Design and Engineering Services for Construction of
Public Restrooms, North Beach area: Greenline Architecture
XI. Consideration of Approval of Consent Agenda
XII. Public Hearings
1 Lot Recombination — 21 Pulaski Street; PINs 4-0001-02-016 and 4-0001-02-017; Zone R-1;
Tony Petrea, petitioner; consideration of combining 2 lots into 1 lot
2 Variance — Polk Street right-of-way and 318 Polk Street; PINs 4-0025-01-005Y and 4-0025-
01-0052; zones C-2 and E-C; City of Tybee Island & Michael and Karen Leonard,
petitioners; consideration of place materials in marshland
3 57-2014, Text Amendment — Section 5-090, Variances; consideration of standards for
granting a variance
4 Planning Commission Minutes, October 21, 2014
XIII. Consideration of Ordinances, Resolutions
1 First Reading, -2014, Section 18, Disaster Recovery
XIV. Council, Officials and City Attorney Considerations & Comments
1 Jason Buelterman
a) Lightning Prediction and Warning Systems
b) Resolution, Tybee Island Youth Council
2 Bubba Hughes
a) CPR/AED Policy
b) Proposed Pool Referendum
c) Initial Project Assessment for consideration to apply for a DDRL from the
Department of Community Affairs for the Tybee Post Theater
d) Georgia Cities Foundation Revolving Loan Fund Application for the Tybee Post
Theater
e) Intergovernmental Agreement, GEFA, Coastal Well Project
f) Third Amendment to Water Tower Attachment Agreement
3 Paul Wolff
a) Coastal Incentive Grant for Carrying Capacity Study
4 Barry Brown
a) Guidance for Section 14-060E
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XV. City Managers Report
1 Short Term Work Program
2 Action Item List
XVI. Minutes of Boards and Committees
1 FOTT Minutes, 9/18/14
2 Parking Committee Minutes, 7/8/14
XVII. Executive Session
1 Discuss litigation, personnel, and real estate acquisition
XVIII. Possible vote on litigation, personnel and real estate acquisition discussed in executive session.
XIX. Adjournment
*PLEASE NOTE: Citizens wishing to speak on items listed on the agenda,other than public hearings,should do so during the citizens to be heard
section.
Citizens wishing to place items on the council meeting agenda must submit an agenda request form to the Clerk of Council's office by Wednesday at
noon,eight days prior to the scheduled meeting. Agenda request forms are available outside of the Clerk's office at City Hall and at
www.cityoftybee.org.
41 THE VISION OF THE CITY OF TYBEE ISLAND
"is to make Tybee Island the premier beach community in which to live, work,and play."
I
THE MISSION OF THE CITY OF TYBEE ISLAND
"is to provide a safe,secure and sustainable environment by delivering superior services through responsible planning,preservation of our natural
and historic resources,and partnership with our community to ensure economic opportunity,a vibrant quality of life,and a thriving future."
20141013CityCouncilPacket Page 3 of 206 11/7/2014/jrl
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CITY OF TYBEE ISLAND
PROCLAMATION
Whereas,the government of Tybee Island,Georgia,celebrates our local small businesses and the contributions
they make to our local economy and community; according to the United States Small Business Administration,
there are currently 23 million small businesses in the United States,they represent more than 99 percent of
American employer firms,create more than two-thirds of the net new jobs,and generate 46 percent of private gross
domestic product;and
Whereas, small businesses employ over 55 percent of the working population in the United States; and
Whereas, 89 percent of consumers in the United States agree that small businesses contribute positively
to the local community by supplying jobs and generating tax revenue; and
Whereas, 87 percent of consumers in the United States agree that small businesses are critical to the
overall economic health of the United States;and
Whereas,93 percent of consumers in the United States agree that it is important for people to support the
small businesses that they value in their community; and
Whereas,Tybee Island,Georgia supports our local businesses that create jobs,boost our local economy
and preserve our neighborhoods; and
Whereas,advocacy groups as well as public and private organizations across the country have endorsed
the Saturday after Thanksgiving as Small Business Saturday.
Now,Therefore, I,Jason Buelterman,Mayor of Tybee Island, Georgia do hereby proclaim,November
29, 2014,as:
SMALL BUSINESS SATURDAY
And urge the residents of our community, and communities across the country,to support small businesses and
merchants on Small Business Saturday and throughout the year.
In Witness Whereof,I have here unto set my hand and caused the Seal of the City of Tybee
Island,Georgia to be affixed this 13"'day of November 2014.
Mayor Jason Buelterman
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City Council Minutes 20141023
Consideration of Items for Consent Agenda
Mayor Buelterman called the consent agenda to order at 6:30PM on October 23, 2014. Those
present were Paul Wolff, Monty Parks, Rob Callahan, Wanda Doyle, Barry Brown and Bill
Garbett. Also attending were Diane Schleicher, City Manager; Tommy Branch, Callaway, Braun,
Riddle and Hughes, PC; Dianne Otto, Manager, Planning and Zoning Department; and Janet
LeViner, Clerk of Council. Mr. Hughes was out of town on business.
Mayor Buelterman listed the following items on the consent agenda:
• Minutes, City Council Meeting, October 9, 2014
• Minutes, City Council Workshop, October 16, 2014
• Community Resources Council Reappointment
a) Freda Rutherford - reappointment
b) Bud Matlock— new appointment
• Special Event Consideration: K. Patel/Wedding: Tybee Island Wedding Chapel at
10:00AM
• Public Safety Building: Change Order #3 — Removal of additional asbestos from old
police building. Budget Line Item: 320-3210-54-1310 (Capital — Police Building)
2008 SPLOST. Cost $4,538.
• North Beach Dune Maintenance Project — Estimated Cost $500,000. Beach Task
Force recommended pursuing project once funding is identified. Discussion. Mr.
Garbett stated his concerns as it appears to him that this will be put on private
property and is not sure it is legal. Mayor Buelterman responded that in 2002
members of the Beach Task Force went to the property owners that abutted the
land and obtain easements. All easements were signed off on and per the
Department of Natural Resources (DNR), this is considered a maintenance project,
signatures will not have to be obtained again. He further explained that when the
Federal Project was authorized in 1973, it only included the jetty and did not wrap
around the north-end. It is also clear that there is an impact from the shipping
channel, ship wake and other things that are unnatural, causing erosion and it is his
opinion that it is the State that should fund the repairs. Mayor Buelterman further
stated that the State verbally indicated that the City can use the excess funds from
the $5.8M that the State provided for the re-nourishment to restore the north-end
back to the way it was in 2002. Mr. Garbett then expressed his concerns regarding
access to this area if and when sand was put on the beach. Mr. Wolff asked Ms.
Schleicher if the easements that were signed in are 2002 are perpetual easements
that are deed restricted with the property and if so, could the City put that river
front into a conservation easement and add to the open space CRS points. Ms.
Schleicher responded that the City did receive credit for whatever dunes and beach
front was established. Mr. Branch stated that the referenced easements are not
included in the packet before mayor and council and research would have to be
done to review the language of the easements. Mayor pro tem Doyle stated her
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concerns as to why these items are being presented to mayor and council at this
point. It is her thought that they should have been discussed at the Beach Task
Force meeting, especially regarding the private property easements. If this had
been done, the city attorney would have been prepared to answer the questions and
mayor and council could move forward with a decision. Mayor Buelterman asked
Ms. Schleicher for clarification of what was actually before mayor and council. Ms.
Schleicher responded that it is to obtain approval so Mayor Buelterman can move
forward to receive funding for the project. Ms. Schleicher explained the history of
the project and would ask that mayor and council unite with this project. Mayor
Buelterman recommended this agenda item be included on the consent agenda to
authorize a continued pursuit of state funds for the north-end project. Mayor and
council confirmed.
• Derelict Structures Removal Project — Estimated cost $1,700,000 to $1,900,000.
Beach Task Force recommended pursuing project once funding is identified.
Discussion: Mayor Buelterman clarified that mayor and council need to approve
Ms. Schleicher moving forward with the permitting process. Ms. Schleicher
responded that there is money to do the survey but not permitting. She would
recommend that mayor and council approve Mayor Buelterman to continue the
pursuit of funding for the permitting process. Mayor and council confirmed.
Mayor Buelterman called the regular meeting to order at 7:00PM. All those present for the
consent agenda were present.
Opening Ceremonies
• Call to Order
• Invocation: Rev. Hank Perry, Trinity Chapel United Methodist Church
• Pledge of Allegiance
Report of Staff, Boards, Standing Committees and/or Invited Guests
Hunter Key, GIS Manager, Coastal Regional Commission approached mayor and council
to give an update on the Tybee Island GIS website (attached). This is currently on the Coastal
Regional Commission website and they hope to have it linked to the City website shortly. Mr.
Key stated that there are other applications for smart phone, tablets, etc. which will enable you
to search parcel information. He gave his contact information for those who have further
questions. Mayor and council thanked Mr. Key for his work on this project.
Citizens to Be Heard: Please limit comments to 3 minutes. Maximum Allowable time
is 5 minutes.
Ashley Workman approach mayor and council to speak on a proposed Single Use Plastic
Bag Ordinance (attached). Ms. Workman is suggesting a campaign to raise awareness of
the dangers and unnecessary wastefulness of single use plastic bags. She would also
encourage restaurants to offer an alternative to plastic bags for carryout. Mayor Buelterman
20141013CityCouncilPacket Page 6 of 206 11/7/20140
thanked Ms. Workman for her presentation and all the work that has gone into the proposed
plastic bag ordinance.
Chuck Powell, member of the Board of Directors of The Tybee Community Pool, approached
mayor and council to speak in favor of the Tybee Island Pool. Mr. Powell gave a short
presentation (attached) covering the Who, What, When Where, Why and How of the proposed
pool and would ask mayor and council to consider for a referendum.
William Brinkley approached mayor and council to speak in favor of the proposed single use
plastic bag ordinance. Mr. Brinkley explained the impact the plastic bags have on the marine
life and asked that mayor and council consider the proposed ordinance.
Karen Grainey, President, Clean Coast, approached mayor and council to speak in favor of
the proposed single use plastic bag ordinance. Ms. Grainey explained the devastating effects of
the plastic bags have on marine life as well the ocean itself. She stated that Clean Coast fully
supports Tybee Island adopting a single use plastic bag ordinance. Mr. Garbett stated that
mayor and council will take the proposed ordinance into consideration.
Monty Parks asked Ms. Workman to continue to reach out to the business community as they
are some of the most creative people on the Island. He then thanked Ms. Workman for all her
work.
Paul Wolff recommended that mayor and council set up a committee that would include
members from the Community Resource Committee, business community and council members
to look at all methods to make this work as this is a win-win situation. He further stated that if
this is handled properly, it will help the business owners and help promote Tybee Island as an
eco-friendly destination. Mr. Wolff thanked Ms. Workman for all her work.
Barry Brown also thanked Ms. Workman but would like to know if there might be a way to
keep the visitors from bringing plastic bags to the Island. Ms. Workman responded that it
would be almost impossible to monitor the amount of bags that come on the Island from
outside. Mr. Brown made reference to the proposed ordinance as presented in the packet
before mayor and council. Mr. Branch stated that the ordinance is in order and may need some
minor changes. Mayor Buelterman made reference to the plastic bags that are available at
each cross-over. Ms. Workman stated that these are biodegradable bags and less harmful to
the environment and the only issue with these bags is littering. Mr. Wolff expressed his
enforcement issues with the not only the plastic bags but also with littering. Mayor and council
again thanked Ms. Workman and encouraged her to continue to work with the business
community for sustainability. Mayor pro tem Doyle expressed her concerns with the day
trippers as they are the ones that are littering the streets and the beaches. She is also in
agreement with contacting the local businesses for their input. Ms. Schleicher suggested that
the city attorney draft an ordinance for mayor and council's review and input, then have
20141013CityCouncilPacket Page 7 of 206 11/7/20140
subsequent meetings with all the impacted businesses which will be done at staff level. Mayor
and council confirmed. Mayor Buelterman then read a letter from Clay Davidson, Chairperson,
Executive Committee, Surfrider Foundation Georgia Chapter (attached) in support of a plastic
bag ordinance as well as a letter from Mike Hosti expressing his concerns with an ordinance.
Paul Wolff made a motion to approve the consent agenda. Monty Parks seconded. Vote
was unanimous, 6-0.
Consideration of Ordinances, Resolutions
Second Reading, 55A-2014, Article 2, Definitions. Paul Wolff made a motion to
approve. Monty Parks seconded. Vote was unanimous, 6-0.
Second Reading, 54-2014, Section 3-070, Permissible Structures per Lot; Accessory.
Structures; City of Tybee Island, petitioner; consideration of electrical meter
standards. Paul Wolff made a motion to approve. Bill Garbett seconded. Voting in favor
were Paul Wolff, Monty Parks, Rob Callahan, and Bill Garbett. Voting against were Wanda
Doyle and Barry Brown. Motion carried 4-2.
Council, Officials and City Attorney Considerations and Comments
Mayor Buelterman requested that staff bring a report to mayor and council with the amount
of Unanticipated Hotel/Motel Funds the City will receive due to the State's interpretation of
the hotel/motel law that should have been collected on cleaning fee, resort fees, etc. He
stated he would like to use a portion of those funds for the non-profits on the Island that have
the benefits of helping the residents while at the same time drawing the tourists. Mayor pro tern
Doyle recommended that mayor and council look at all the non-profits and evaluate so each is
treated equally across the board. Mayor and council confirmed. A discussion ensued regarding
the amount of funds that could be received and the time frame that a report can be provided to
mayor and council. Mr. Parks suggested that mayor and council re-evaluate the giving to non-
profits in December 2014. Mayor Buelterman recommended that this be added to the
upcoming workshop in January 2015 as by then staff should have an estimate of the amount of
funding that will be forthcoming. Mayor and council agreed.
Monty Parks stated that he has some important questions regarding the Proposed Tybee
Island Swimming Pool. Mr. Branch explained that under the current SPLOST arrangement,
$800,000 was allocated toward recreational facilities, there is also a requirement that the
project be in the Capital Improvement Plan which is not but can be amended and then added;
secondly, the opinion of the city attorney, given it is such a large project it would not be optimal
to use exclusively SPLOST funds for the project. Use of SPLOST funds would not be prohibited,
but be best if it were a mixture of other funding sources along with SPLOST funds. Mayor
Buelterman clarified that when the request was made to the County, he specifically asked for
$20M of which half would be allocated to beach re-nourishment. What was received was $6M
for beach improvements and $4.2M for the City. He further explained that the figure of
$800,000 is what was requested initially, not what the County gave the City. It was then
20141013CityCouncilPacket Page 8 of 206 11/7/20140
determined at the first budget workshop that mayor and council would wait until such time as
the outcome of the beach re-nourishment project before it was determined how the $4.2M was
going to be allocated. He reminded everyone that the $4.2M is only an estimate and could be
lower. Next there was a discussion regarding a referendum being placed on a ballot and if it is
a binding referendum. Mr. Branch explained there are several ways to accomplish a
referendum: (1) you are not allowed to do a straw poll referendum based on whether there is
to be a pool or not unless the state legislators give their approval. If approval is obtained for a
straw poll, it is his opinion that it would potentially be a binding referendum. His office did
contact the Office of Legislative Counsel and are currently working with the local legislators as
approval is needed and (2) the other avenue is a referendum attached to a debt obligation. Mr.
Branch explained that the opinion of the city attorney's office is that it would not be binding as
it would only authorize the City to issue the debt. Mayor Buelterman then asked if the
referendum is tied to debt, do you have to identify the funding source. Mr. Branch responded
that if you have the referendum, you would identify the funding source and would be bound if
the vote was yes to issue to bond. Mayor Buelterman then asked would you have to state how
you would repay the bond. Mr. Branch answered yes as you would have to be very specific as
to the financial nature of the debt and how it is to be repaid. He explained that the referendum
could be held at a special election. Mayor Buelterman asked for clarification of the straw poll
and debt obligation. Mr. Branch explained that if a straw poll is done, legislators must approve
but if a debt obligation is done, legislators do not have to approve. Mr. Wolff stated it would be
his preference to do a straw poll to receive opinions from the voters and would not have to be
binding. Mr. Branch responded that it could be either way and would have to be
discussed. Mr. Garbett stated that he would not like to have a bond issued with a debt
obligation. Mr. Parks then asked if the city attorney's office would have ample time to craft a
referendum or straw poll question by November 13, 2014 city council meeting. Mr. Branch
responded that his office would need a resolution which could be done if it is the desire of
mayor and council. Mayor pro tem Doyle stated that the straw poll in her opinion is not being
open and transparent and would not be in favor of a straw poll. There was a brief discussion
as to the verbiage of the straw poll; language of the referendum; location of the pool;
addressing parking; maintenance; and cost. Mr. Parks stated he is going to make a
commitment based on the enthusiasm and will proceed to craft a package and have public
meetings beginning in January 2015. He also feels that the referendum to include the debt
explanation/obligation/millage increase wording is the transparent method to proceed. Mr.
Callahan confirmed with Mr. Branch that the pool could not be paid exclusively with SPLOST
funds. Mayor pro tern Doyle recommended that meetings to include the public be held
beginning in January 2015 to ensure the City is being open and transparent. Mr. Garbett does
not feel this should be attached to a millage increase as there are many other options
available. He expressed his concerns with a millage increase as it is being disingenuous. Mayor
Buelterman stated that the proposal must be clear as to the maintenance and operational costs
will be as there might be financial issues. He then thanked Mayor pro tern Doyle, Mr. Wolf and
Mr. Parks for all their hard work. Mr. Branch asked for clarification of the direction of mayor
and council regarding the city attorney's office. Mayor Buelterman responded that the Pool
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Study Committee will bring back to mayor and council with information to start to develop
language to continue discussions with the State Legislative Counsel for the debt obligation.
Paul Wolff stated that Attorney Jonathan Hart has reviewed the Proposed Disaster
Recovery Ordinance. Mr. Branch stated that his office was not aware that Mr. Hart had
reviewed the proposed ordinance. Mr. Wolff added that Clayton Scott, Director, CEMA, also
reviewed the proposed ordinance and was supportive. Mr. Branch stated that he feels the
proposed ordinance is well written but has concerns that there is a county emergency
management organization and a municipality such as Tybee Island, you cannot have conflicting
parts of an the ordinances. He recommended that Mr. Hart and the city attorney's office meet
to ensure there are no conflicts. Mr. Wolff further explained zoning laws can be temporarily
suspended, waived or modified by the City based on critical needs which will assist in rebuilding
your residence. Mayor Buelterman thanked Mr. Wolff for his work on the proposed ordinance.
Mr. Branch stated he will reach out again to Mr. Hart's office. Mayor Buelterman asked Mr.
Branch to craft an Intergovernmental Agreement with the county to allow Tybee Island to have
control of Highway 80 from Lazaretto to Bull River Bridge in case of an evacuation.
Wanda Doyle would like the support of mayor and council to work with the city attorney to
establish a new Grievance Policy for employees that would include a grievance
committee. Ms. Schleicher feels this is a step in the right direction as it will close a gap with
what is in place currently and will put in place a more formal grievance process. Mayor pro tem
Doyle would also like an update regarding the Class and Comp Plan as it was put in the
budget to review job descriptions. Ms. Schleicher stated that all the job description have been
returned to the Human Resources Department and are scheduled to be reviewed as it is a high
priority of the department heads.
Wanda Doyle then gave an Update on Public Safety Building as the punch list is almost
complete and should be completed within two weeks. Landscaping is the next step and DPW
has come up with a plan for completion. She explained that a retaining wall needs to be
installed at the rear of the building due to the drainage during rain storms and a privacy fence
will be built and extended from the dog park to Captain's View. Mayor pro tern Doyle reminded
everyone that the ribbon cutting will be on December 11, 2014 at 4:30PM with the city council
meeting to follow at 6:30PM. There was a discussion regarding when the dog park will be
open. Ms. Schleicher stated that it should be within the next two weeks.
City Managers Report
• Short Term Work Program
• Action Item List
Paul Wolff made a motion to adjourn to Executive Session to discuss personnel, property
acquisition and the sealed proposals for North Beach Bathrooms and City Hall Assessment.
Monty Parks seconded. Vote was unanimous, 6-0.
20141013CityCouncilPacket Page 10 of 206 11/7/20140
Paul Wolff made a motion to return to regular session. Bill Garbett seconded. Vote was
unanimous, 6-0.
Paul Wolff made a motion to adjourn. Rob Callahan seconded. Vote was unanimous, 6-0.
Meeting adjourned at 8:45PM
Janet LeViner
Clerk of Council
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CRC GIS Division Completes •v-rhaui of Tybee is e id COOS Website
By.' Hunter Key, GIS Manager
he Coastal Regional Commission GIS division recently completed an overhaul of the Tybee Island GIS
website. This site was designed to provide staff and citizens information both in the field and from
offices, as well as provide security for specific work flows such as utilities. The website represents a
culmination of a GIS strategy this past year that aimed to overhaul infrastructure platform and software to
provide communities with GIS capabilities both in the office and in the field.
A thumbnail icon of the gallery maps can be found at httn://www.crc.ga.gov/departments/planning/GIS.html
or by visiting the Coastal Regional Commission website and selecting the Geographic Information Services
hyperlink on the home page. The component style web design provides the City of Tybee Island
opportunities to expand or contract web maps as projects arise. With a "most popular" section, short-term
informational maps can be utilized such as special event maps that feature the most popular map listed at
the top of the search. A section for public works was created to provide security on workflows such as field
storm water inspections.
We invite you to take a moment and explore the site and see how Tybee Island has leveraged GIS through
cloud services. In addition to providing web access to viewing and editing their city's data, back up and
disaster resilience planning is provided with multi-tier redundancy and a mutual aid agreement with the
Middle Georgia Regional Commission hosts a complete backup of the GIS system.
This overhaul project of not just the Tybee Island website, but the database and software this past year now
provides communities the opportunity of a scalable GIS. Organizations might need a temporary project
investment app such as housing inventory app for a Georgia Initiative for Community Housing process, a fire
hydrant collection or inspection app, or a citizen service request app to report non-emergency incidents in
the community. The new Regional Commission Cloud GIS provides easily deployed solutions to aid local
governments' missions.
To see how this could benefit your county or city or for a demo, please contact Hunter Key at 91 2-437-0876
or hke\4crc.ga.gov.
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20141013CityCouncilPacket July---se6V616 P2 I Page 5 11/7/2014/jrl
1
Good evening Mayor, Council and citizens. For those who I
have not had the pleasure to meet yet my name is Ashley
Workman and I am a proud citizen of Tybee Island. I also
serve on the Tybee Island Community resource committee
and the founder of the Bring Your Own Bag Project. The
Byob Project began as a campaign to raise awareness of the
dangers and unnecessary wastefulness of Single use plastic
bags as well as encourage restaurants to offer an alternative
to plastic bags for carryout but it has taken on a life much
greater. Throughout this project I have spoken with many
people and collected over 400 signatures from people who
seem to share my passion for change so I decided someone
needed to do something and here we are.
I
Tybee Island made history on October 15, 1887 and we can
do it again today. Taking action to protect our most
precious resource and all it's inhabitants by eliminating
single use plastic bags from our coastal community is not
only historic for Tybee but for our state and neighboring
communities. Introduced only 60 years ago, single use
plastic bags have been a blight on our resources and the
cause of great environmental concern. We did not have
single use plastic bags when we were founded 127 years
ago and we don't need them today. They do not look good
in our picture.
20141013CityCouncilPacket Page 13 of 206 11/7/2014/jrl
Before I could come before you all with such a large
request I had to strongly consider both sides of the
argument. The pros list for single use plastic bags is ti uch
shorter than that of the reasons against them. I understand
all these needs to he valid but as with anything sometimes
solutions are bred out of necessity and could there not be
,41te-n..Itives for a single use plastic b:.ig in these areas?
The problem with single use plastic bags are that they use
precious resources, litter the landscape, kill animals ,.nd
defeat biodegradation.
An estimated 12 million barrels of oil are used in the
manufacturing of single use plastic bags a year,
appro imately 380 billion plastic bags 90 % of which are
not recycled. --yen when the do mak:. it in the trash there
are costs to taxbay—'s associated with them befc--, they go
to a landfill. Ails this dram for a bag that's average time
span use is 20 minutes and here on Tybee even less due
to it's size, 12 miles.
20141013CityCouncilPacket Page 14 of 206 11/7/2014/y1
Not only are we small but we also have a great interest in
sej turtle protection among many of the amazing
organizations also working hard to protect our resources.
We are a popular nesting site for loggerhead sea turtles and
home to hundreds of dolphin pods whom are both highly
threatened by the ingestion of single use pl stic bags and
entanglement. All species of sea turtles are endangered,
how can we justify continuing to knowinty distribute their
known enemies, singe use plastic bagse which resemble
?►'ii ��3, �''f` "''�`:�s r\ :��' ;�� _ jellyfish, when
floating in water.
3ce
Tyb ee Island has an important commercial and recreational
fishing industry which c.in be threatened by unhealthy
ecosystems due to pollutants such as single use plastic
bags. Due to our location we have a unique opportunity to
be the frontline for our part of the coast where people come
to visits us from all over the world. With growing tourism
comes an added strain on our resources. There are over 75
various businesses that primarily distribute plastic bags fir
car suts. The r..d ends here so therefore many of the
purchases made on the island will stay on the island and
pose a •:eater risk of improper disposal. Is that bags 5
minute ride around the island worth a lifetime of damage to
our ocean?
20141013CityCouncilPacket Page 15 of 206 11/7/2014/jrl
There are aT,tt----latives available which have survived since
befc-- single use plastic bags. 7- fact, Georgia is the
IT 'amber 2 paper supplier in the country nd T-usable bags
are available for less than a dollar and with increased
demand comes ecinomic potential. Win win fr-- businesses
and customers We must give our selvcs mere credit for
being adarateTle islanders too! If %\e could be brave w-
would not be alone in our efforts to stand up for the ocean,
many other states and count-4es have taken action. Ifet's put
our state on this list between Florida 'And Haw,Aii where it
belongs
Ty' ee Island has a diverse marine ecosystem that is
negatively impacted by single use plastic b.Ags and "---cause
of their light nat-r- they are often carried in the 7;Tind and
do met stop until they land in water which we are
surrounded by. Not only is it a hazard to ',Animals but also to
vorselves. By ingesting food that once ingested plastic
pF--icle9 enter into our food chain. The gat age patch
discovered in the Atlarc Ocean is in our backymd. We can
clean UlT3 our act by elimin4ing 7?-4 of the prieblem.
This is not a cumes-Lion of if single use plastic bags are a
detriment to o ecosystem and or- community but -7,ther
when are we !.,oinR to do something about it? Eow —any
mere plastic bags : re acceptable as litter in our ME:31'S
and on our beaches? We must protect our most precious
resource and all of it's inhabitants. Thank you for your ti—e
and please consider adopting this ordinance to reduce
single use plastic bags in our in.jestic coastal community.
Thank you
20141013CityCouncilPacket Page 16 of 206 11/7/2014/FI
Why are we being forced to use plastic bags in our coastal
community knowing the damage they cause? Here is a list of
reasons we should take action against them.
1.Tybee Island has an interest in protecting sea turtles and single use plastic bags are a
major threat to their health.
2. Single use plastic bags are made from a non-renewable resource, petroleum
3. Georgia is the number one manufacturer of paper, support local!
4. Tybee Island is a destination rather than a transient city so therefore most purchases on
the island stay within the community.
5. Tybee Island does not provide plastic bag recycling increasing the chance for them to
end up on our beach, in marshes and rivers.
6. Tybee Island is only 3.2 miles long so single use plastic bags may only be used for a
few minutes but take a life time to degrade in a landfill if they don't end up in the ocean
first.
7. A large garbage patch has been discovered off of our coast in the Atlantic.
8. When thrown a way, single use plastic bags notoriously cause problems in garbage
streaming which can cost time and money for the city.
9. There is economic potential gain for businesses to not distribute single use plastic bags
for free.
10. Tybee Island is surrounded by water so therefore plastic bags are more likely to enter
our waterways.
11. Single use Plastic bags litter the landscape.
12. Toxic particles enter our food chain when digested by fish and other seafood.
13. Fishing and eco tours are an important part of our local economy.
14. Tybee Island can make history for our city, state and country by pioneering a stand
against single use plastic bags in our coastal community and lead by example.
20141013CityCouncilPacket Page 17 of 206 1117/2014/jrl
GEORGIA"CHAP ER
<�t�r3 GA i1126
''" °11)
georgia.surfrider.org SU R FR I D E R
FOUNDATION
October 23,2014
Re: Plastic Bag Ordinance for Tybee Island,Georgia
Dear Mayor and Tybee City Council,
I write today to support the passage of a plastic bag ordinance on Tybee Island to
eventually ban the use of plastic bags in the island.Tybee Island's greatest resource,
economic engine and attraction is its marine environment, and that environment is
being destroyed every day by the degradation of plastics in the ocean.
The island's tourism economy, based on turtle advocacy, dolphin tours, recreational and
commercial fishing(both boat and pier based),seafood restaurant going,and ocean and
marsh based recreation (surfing,stand up paddleboarding, kayaking, birding, and
general beach going)all drive secondary purchases on island (hotel,food,clothing,
souvenir, home rentals).This marine based economy is directly threatened by these
plastic bags.They kill turtles, dolphins,fish, and marsh birds,and make beaches and
marshes unsightly.
The solution to replacing these plastic bags is not only readily attained, but beneficial to
Georgia as a whole. Georgia is the number two paper producing state in the union and
switching to paper bags is within the state's best interest. The pulp and paper products
industries in Georgia result on$11,428,140,048 of economic output and 21,788
employed throughout the state.All the money spent buying paper bags, instead of
plastic ones,will strengthen the state's economy by contributing to its payroll and sales
tax base,as well as the wages paid to Georgia workers who spend their money within
their home communities.
Multinational petroleum companies who make these plastic bags pay no taxes in
Georgia, and some pay none at all in the United States. Using oil for these bags drives
prices up at the pump. The three to seven cent difference between paper and plastic
bags can easily be passed to the consumer with no effect, since tourists will not leave
the island to buy consumer goods.
Additionally, consumers today are increasingly considering environmental stewardship
when deciding where to spend vacation dollars.Tybee Island competes with coastal
South Carolina and north Florida for these vital tourist dollars.Adopting a plastic bag
ban would immediately increase the national and regional news coverage,and
awareness and reputation of the island.All of this would drive more visitors and enable
the city to capture even more tourist dollars.
20141013CityCouncilPacket Page 18 of 206 11/7/2014/jrl
4„.41.,.'.a
6
1-f
Accumulation rate
Site No.-Location name kg/year of plastics
•.• r,. 3,a 1-Tybee Island ••••••••••
' <j 2-Petit Chou Island
Fvy 3-Little Tybee Island •
-.- At,*' ! 9 4-Lazaretto Creek •
��t� 5-Cockspur Island •
,6110,1
6-Long Island
7-upper Wilmington Island •
',fe 8-Hayners Creek -
•x _ 9-Groves Creek
-
Y • ��'� 10-Priests Landing -
-
�� 1l-Turner's Creek
'\ �� 12-Pigeon Island ■
13-Wassaw Island Mw
""Y'fr 14-Rose Dhu Island -
`-.'•.'•4 IS-Racoon Key -
16-Ossabaw Island ■■
y. 17-Fort Morris/Sunbury -
V,.
/ •=so 18-Blackbeard Island
19-Sapelo Island -
1• =2000 20TCumberlan�d y,Island
-61^
Local annual accumulation rates in kg per year(pounds per
year):Tybee Island-2404.394 kg(5300 Ibs);Wassaw Island-
91.625 kg(202 Ibs);and Ossabaw Island-16.783 kg(37 lbs).
Figure from "Evaluating plastics abundance and degradation within
coastal Georgia marshes,"Drs.Jay Brandes and Richard Lee,
Skidaway Institute of Oceanography.
20141013CityCouncilPacket Page 19 of 206 11/7/2014/jrl
W/23/14
Tybee's Pool— Let's Make a Splash Tybee's Pool
Who, What, When, Where, Why, How
•
711))11/
Proposal
11111111111
Tybee's Pool WHO? Tybee's Pool WHAT?
• Tybee Island Community Pool Board of • Our goals continue to be:
Directors&Members — to seek Tybee City Council's firm commitment to
—Active now for almost three years building a municipal swimming pool on Tybee and
• Volunteers of all ages overseeing the management of that pool
o Tybee Island Property Managers —to build a zero entry Junior Olympic Size Pool to
• City Council Study Committee(recent projects accommodate 192 swimmers at one time
like the new Public Safety building show that —fundraising to support pool
when committed,Council gets things done)
• Local Business owners
1
20141013CityCouncilPacket Page 20 of 206 11/7/2014/d
10/23/14
Tybee's Pool WHEN? Tybee's Pool WHERE
• It is the goal of the Board to begin • Although other locations have been
construction sometime during 2015 considered,at this time we feel that the pool
can best be placed in the area of the volleyball
• For Details on progress and Feasibility Report courts in Municipal Park
visit:www.tybeeislandcommunitypool.org • Changing areas and pool equipment building
would fit in this area
Tybee's Pool WHY Tybee's Pool HOW
—Many Health Benefits of lap swimming&water • How to build
aerobics for all&especially for older citizens —Construction estimates range from$500,000 to
—Safe supervised swimming and swimming lessons— $750,000
• First option—use SPLOST funds—other cities(including
no riptides in the pool Columbus,Ga)—have done this successfully-SPLOST funds
—Great family activity and gathering area come from sales taxes to Island visitors and locals
—(Last approved SPLOST funding earmarks funds for recreation)
—Makes Tybee even more family friendly for those • Second option--Chatham Recreation Bond
who vacation and live on the Island •Third option—General Obligation Bond(requires a
referendum)
• Fourth option—millage increase for 1 year only(least
desirable and requires a referendum)
2
20141013CityCouncilPacket Page 21 of 206 11/7/2014/d l
OSSABAW CONSULTING, LLC
www.ossabawconsulting.com
7325 Tropical Way•Savannah,GA 31410•ossabawconsulting @gmail.com•(912)658 8833
Mayor and City Council October 17, 2014
City of Tybee Island
403 Butler Ave.
Tybee Island, GA 31328
Mayor Buelterman and Councilmembers:
I am writing you to express interest in the voluntary position that is currently vacant on
the Tree Board. As a tree professional and resident of Wilmington Island, I am lucky to call this
area home. My passion for trees started when I was a child,playing in the local woods and
camping with my family. I continued to follow my passion for the environment and trees by
pursuing degrees in forestry,earning both a Bachelor's Degree and Master's Degree in Forestry,
and becoming a certified arborist. In my professional career I have worked in the commercial,
residential, municipal, and educational sectors of Urban Forestry and Arboriculture.Now as an
independent consultant I am able to use my experience and knowledge to serve my clients and
improve the environment. I would love the opportunity to be of service to Tybee Island and
make positive strides for the community. Please feel free to contact me if you have any
questions. Thank you for your time and consideration.
Sincerely,
Michael W.Pavlis
20141013CityCouncilPacket Page 22 of 206 11/7/2014/jrl
20141013CityCouncilPacket Page 23 of 206 11/7/2014/jr1
7525 trpopocai May,Sadarmah, CAA 3H10
Phone:012 6Z3 MSS 2-Gbaii:ossabawconsultin QgmaZcom
(Experience
Ossabaw Consulting 201 =CUEr,r'd
Owner: An owner-operated arboricultural consulting and service company operating since 2011, serving
all of Georgia and South Carolina.The company has worked on projects for a variety of clients, ranging
from large universities and national corporations to local private residents. The firm also works with non-
profits, like the Savannah Tree Foundation, and donates time and expertise to several civic organizations
in the greater Savannah area,
AliCare Tree 2013-2014
General Manager: Oversee the day-to-day operations of a multi-million dollar tree care company.
Developed new clients, managed over 18 production employees and an office staff and managed all
monetary aspects of the company.
City of Savannah, Park and Tree 2006 - 2013
Supervisor: I oversee the daily operations of the department. Operations include tree pruning, removals,
planting and maintenance. Meets with residents regarding service requests and complaints;works with
other city departments to complete projects, purchases equipment for department, and monitors quality
and efficiency of work crews.
Virginia Polytechnic Institute and State University 2004 - 2006
Graduate Teaching/Research Assistant: Conducted laboratory and field research in forestry and
supervised undergraduate students in research projects. Assisted in class preparation and teaching,
including tree climbing demonstrations. Related work included arboriculture, fluid mechanics, image
analysis, plant nutrition, plant physiology,silviculture, and urban forest management.
Education
West Virginia University Ciaso of 2002
B.S. Forest Resource Management
Virginia Polytechnic Institute and State University(Virginia Tech) Cris o?2007
M.S. Forestry and Forest Products, emphasis in Urban Forestry and Arboriculture
Skills
ISA Certified Arborist, SO-5588A
Published author and public speaker
References available upon requests.
20141013CityCouncilPacket Page 24 of 206 11/7/2014/jrl
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20141013CityCouncilPacket Page 25 of 206 11/7/20140
MAYOR 14F 7`Is<Ly CITY MANAGER
Jason Buelterman p� Diane Schleicher
CITY COUNCIL , CLERK OF COUNCIL
Wanda Doyle,Mayor Pro Tem Janet LeViner
Barry Brown ,
Rob Callahan N J CITY ATTORNEY
Bill Garbett
Edward M. Hughes
Monty Parks 4b14 a,T�ti
Paul Wolff
CITY OF TYBEE ISLAND
City Council Agenda Item Request
Agenda Item Requests must be submitted to the Clerk of Council by 5:00PM the Thursday prior to the
scheduled Council meeting. If this form is received after the deadline, the item will be listed on the next
scheduled agenda.
Council Meeting Date for Request: November 13,2014
Item: Request Out-of-State Travel for Woody Hemphill & Rosie Laney to Attend the 2014 National
Association of RV Parks & Campgrounds (ARVC) Conference in Las Vegas NV (12/1 - 12/5).
Explanation: This national conference includes seminars on the latest trends in the outdoor hospitality industry
to acquire industry-recognized, professional practices. It will also provide opportunity for completion of
sufficient CEUs for recertification as a Certified Park Operator(CPO) for Woody & initial certification for
Rosie Laney. Topics will include business management,human resources-leadership. legal issues—risk
management, marketing, guest experience. & area management.
Budget Line Item Number(if applicable): 100-6180-52-3500 (budgeted within FY operational dept. budget)
Paper Work: X Attached* Already Distributed
To Be Handed Out at Council Meeting(by Requester)
Audio/Video Presentation**
** Audio/video presentation must be submitted to the IT department at City Hall
By 5:00PM the Thursday prior to the next scheduled City Council Meeting
NOTE: Request will be postponed if necessary information is not provided.
Submitted by: Woody Hemphill, Campground Manager
Phone/Email: 912.257.9890: cell: whemphill@cityoftybee.org
Comments: For more information, visit www.arvcg.org
Date given to Clerk of Council 10/28/14 * * *
*
P.O. Box 2749—403 Butler Avenue,Tybee Island,Georgia 31328-2749 *Certified
(866)786-4573—FAX(866) 786-5737 City of
1,t Ethics
www.cittybe .org
20141013CityCouncilPacket Page V6 pfof206
10/27/2014 Seminar Descriptions I National Association of RV Paris&Campgrounds I Centennial,CO
to ' nei Section
arvc
Notional Association o fR4Parks&Campgrounds About arvc Membership Foundation Join Now
Seminar Descriptions
he
t e>About ARVC>Outdoor Hosoitaldv Conference and Expo>Seminar Descriptions
Business Management Quick Lonks
Registration
Exhibitor and Sponsor Registration
Guest Policies-What Works?What Doesn't? Lodging and Travel
Event Highlights
Tuesday,December 2
Foundation at OHCE
2:30 p.m.—3:30 p.m.
Full Seminar Schedule
Presenter.Larry Jones,CPO,7JRanch Full Conference Schedule
Frequently Asked Questions
Developing policies that are guest friendly and protect your business is not always easy.A few great policies
often work better than a multitude of good policies.Learn about policies that work and discover how the
problems at your park could be eliminated with clear,well written,and effectively-communicated policies.This
session will cover policies related to rate management,refunds,collections,quite hours,office hours and so
much more.
Yield Management-Making the Most of What You Have
Tuesday,December 2
4:00 p.m.—5:30 p.m.
Presenter.Deb Kohls,Frontdesk Anywhere
Are you empty during the week,early in the season or as the season is ending?Want to fill those empty
spaces all the time,but you're not sure how?Then this session is for you.Other hospitality industries manage
their occupancy to make the most of the space they have-why don't you?Learn methods for improving your
overall occupancy and filling those empty spaces to reach your maximum potential.
Cracker Barrel
Moderator:Jeff Sims,arvc
Tuesday,December 2
6:30 p.m.—8:30 p.m.
Have a question that hasn't been answered?Wonder how other parks are managing things?Come ready to
ask questions,get answers,and learn from each other in this open-ended,casual event.This is a perfect
opportunity to network and get to know other attendees.
Gaining a Fresh Perspective on Your Business through Honest Assessment(SWOT)
Wednesday,December 3
8:00 a.m.—9:00 a.m.
Presenter.Larry Jones,CPO,7JRanch
Did you know that if you see something three times your mind forgets to see it again?Or that if you're too
focused on the details,you forget to look at the big picture?It's time you took an honest look at your business
from all perspectives.In this session,you'll learn how doing a simple SWOT(Strengths,Weaknesses,
Opportunities,and Threats)analysis can help you look at things through a new set of eyes and lead you to
decision making that can improve your business today and tomorrow.
Making Business Decisions from Financial Reports
Wednesday,December 3
9:30 a.m.—10:30 a.m.
Presenter:Shari Weber,Geneseo Campground
2044rlst 't31(o47N6 selaCili adiket hard enough and just making sure yletgg)_m¢Repe2ipgrositive may be all you 11/7/2014/jrl
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10/27/2014 Seminar Descriptions I National Association of RV Parks&Campgrounds I Centennial,CO
look at,but is it all you need?Learn what financial reports are important to review regularly and how to interpret
the information on the report-even if you don't have a degree in finance.Then learn how to use this information
to make sound business decisions that can drive up your bottom line.
Expert Round: Going Green-What's It Take?Where to Start?
Wednesday,December 3
9:30 a.m.-10:30 a.m.
Moderator:Joe Moore,CPO,OHC-Reac Rio
Recycle,Reduce,Reuse-we hear it all the time,but how realistic is it?Learn from one of our experts how
they became a Plan-It-Green friendly park.Other experts will share with you what materials you can utilize that
are planet friendly and other green initiatives that might be possible at your business.Don't forget to pick up
your Plan-It-Green application to be formally recognized for your efforts.
Who Are Your Guests and What Are Their Wants and Needs?
Wednesday,December 3
11:00 a.m.—12:00 p.m.
Presenter.Jayne L.Cohen.Jayne L.Cohen&Associates
Creating a guest feedback driven culture to drive guest satisfaction and revenues is important in determining
what your guest want and need.In today's consumer driven economy you must understand and exceed your
camper's expectations to remain successful.Understanding who your current guests are,and understanding
their wants and needs drives business success.Your campers will teach you how to be successful if you just
listen.Learn who your satisfied campers are and how to motivate your satisfied guests to write positive reviews
and spread goodwill.Learn how to turn negative reviews and comments into marketing opportunities.Increase
revenues by increasing guest satisfaction by creating a culture that cares about guest feedback which breeds
repeat and referral business.
Managing Business Change-Decisions to Improve Your Bottom Line
Wednesday,December 3
12:45 p.m.—3:15 p.m.(Two Parts)
Presenter.Dave Bland.Revenue Matters-Rear B,o
There's so much you want to do and so little time.So how do you pick which project to do and which ones to
wait another season(or two)to get started?Improving your bottom line isn't always related to financial return
on investment-but it should certainly be considered.Repairing your primary road may not be reflected directly
in your bottom line,but creating a better and safer guest experience ultimately does reflect in your bottom line
through happy guests and reduced liability.Come learn how to make the best decision possible for your
business through a systematic approach.
Managing Large Projects Down to the Smallest Detail
Wednesday,December 3
2:15 p.m.—3:15 p.m.
Project management should be easy-select a project and get started,right?What happens then when you
end up with more expenses than you anticipated or legal issues you didn't count on?Learn how to set up a
project so that it can be accomplished on time and on budget.Plan for the worst and hope for the best has
protected many businesses when the project underway-but exactly how this can be accomplished isn't
always easy.Learn everything you ever wanted or needed to know about planning a project to the smallest
detail.
Rental Units-There's More Than RV Park Models
Wednesday,December 3
3:45 p.m.-5:15 p.m.
Presenter.Bud Styer,CPO-Read Bic
Yurts,Semis.Tree Houses.Boat Houses and so much more.Altemative lodging is a fast-growing part of the
outdoor hospitality industry,and if you haven't looked at it recently,you might be surprised at the options that
are available.Thin you can't afford to get into rental units?Think again.There are ways to get funding that
aren't as painful as you think and there are options that aren't as expensive as you think.Come learn more.
Emerging Technologies-Getting Ahead of the Game
Thursday,December 4
3:00 p.m.-4:00 p.m.
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10/27!2014 Seminar Descriptions I National Association of RV Parks&Campgrounds I Centennial,CO
Presenter.Christie Zielinski,KemperLesnik
Technologies change so fast that it's impossible to keep up-but if you can be just one step ahead,you can
haw a significant competitive advantage.Learn what's on the horizon and how to be one of the first to it.
Today,the Square is new,but by the time this session takes place everyone will be using it.You don't want to
miss this session to learn what the newest technologies are and how you can use them to improve your
business.
Putting Together a Business Plan-Steps to Get Started
Thursday,December 4
4:30 p.m.-5:30 p.m.
Presenter.Michael Guervich,CPO,OHC,Cherry Hill Park
It's a big task,and do you really need one?In this session,you'll not only learn why you should have a plan,
but what should be included and how to get started.Whether you're wanting to expand,taking out a loan,
getting investors,or just planning for the future of your business this is a session you can't afford to miss.
Human Resources -Leadership
The Value of a Guest-Retention&Return Business
Tuesday,December 2
2:30 p.m.—3:30 p.m.
Presenter:Larry Brownfield,CPO,OHC-Read Bio
Building guest loyalty is a critical piece of your business if you want or depend on return business.Learn what
typically creates a return guest and what you might be doing that could cause guests to look elsewhere.If you
haw never had luck at repeat business,or if you've noticed a drop in your repeat business,or if you haven't
even looked at what percentage of your business comes from repeat business,you need this session.
Lessons in Leadership from a Schoolyard Game
Tuesday,December 2
2:30 p.m.-3:30 p.m.
Presenter.Rich DiGirolamo-Read Bio
It was a simple game we learned in grade school,but it taught us all the wrong things about being a great
leaders.Let's identify what we should haw learned about leadership,succession planning,and more,and how
it relates to the RV&campground industry.What game,you're asking?Come find out!And be prepared to
haw fun playing it,too!
Happy Employees=Happy Guests-Not the Other Way Around
Tuesday,December 2
4:00 p.m.—5:30 p.m.
Presenter.Rich DiGirolamo-Read Bio
More and more studies,from the Harvard Business Review,industry pioneers,government agencies and
workplace consultants are revealing one wry important thing...Employee happiness impacts the customer
experience and your bottom line!In this lively session,we'll identify ways to get even more from your full-
time and seasonal staff and what it really takes to make your campground one that gets customers talking
about you and counting the days until they come back!
How to Find and Keep Work Campers
Wednesday,December 3
8:00 a.m.—9:00 a.m.
Presenter.Pamela Petruschke-Read Bio
Amazon employs over 2,000 Work Campers each year.Their system for recruiting and keeping Work Campers
obviously works.Learn how Amazon makes their Work Camper program work.Take away ideas for your park
and make your Work Camper program one that has them lining up to come back year after year.
Give'em a Pickle-It's Not What You Sell,But Who You Serve
Wednesday,December 3
9:30 a.m.—10:30 a.m.
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The three most important words you'll ever hear from a guest is'NI be back.'"(From Robert Farrell's Give'em
the Pickle.)It may be about going the extra mile to make customers happy or putting your own personal
stamp on customer service that sets you apart from your competition.Learn why knowing what to do when
you're not sure what to do has to do with the now familiar saying"Give'em the Pickle!"(Part one of a two part
seminar.)
Relieving Stress and Building Teamwork
Wednesday,December 3
12:45 p.m.-1:45 p.m.
Presenter:Ellie Weiss-Read Bio
Humor is the best stress reliever available today.Understanding what drives your employees and adding a
touch of humor can make your business less stressful and more enjoyable for everyone.Find out how to
introduce humor into your team without going overboard.
Worker's Compensation
Wednesday,December 3
2:15 p.m.-3:15 p.m.
Presenter:Chris Hippie,Leavitt Recreation&Hospitality Insurance
When is a worker an employee and when are they an independent contractor?Are you required to have
worker's compensation on a 1099 employee?What about work campers?How are the codes assigned and
what are the rates?Worker's compensation can be very confusing to employers and its key for employers to
understand the basics.Attend this session to learn more about the rules of worker's compensation along with
the general"Best Practices"guidelines
Understanding How the Affordable Care Act Impacts You
Wednesday,December 3
2:15 p.m.-3:15 p.m.
Presenter.Vanessa Nelson-Read Bio
Health reform is now the law.Employers should familiarize themselves with the Affordable Care Act law and
the guidance issued to date,to ensure compliance with a number of provisions that are already in effect and
might apply to them.This session will cover the confusing Affordable Care Act law to help reduce your
business's risk.Leam from a national expert what you need to know to protect yourself,your employees and
your business.
Human Resources and the Law:What Every Employer Must Know
Wednesday,December 3
3:45 p.m.-5:15 p.m.
Presenter.Vanessa Nelson-Read Bio
Workplace litigation is on the rise;the average lawsuit settlement is$165,000.The number of employment
regulations and legal issues businesses need to be aware of can be overwhelming;especially when you
consider the increasing number of workplace lawsuits in our society,along with the ever-changing employment
laws.This seminar will help companies reduce their risk of liabilities,as well as,learn the core skills to safely
interview applicants,retain key employees,counsel/discipline employees appropriately,and more.
Expert Round: Education Programs with OHEP Introduction
Wednesday,December 3
3:45 p.m.-5:15 p.m.
Moderators:Barb Youmans&Saundra Bryn
The Outdoor Hospitality Education Program(OHEP)is quickly becoming the new industry standard for
everyone who works in the outdoor hospitality industry.In this session,you'll learn about the program and have
an opportunity to learn what it means to be part of a 20-Group,how to Fast Track your way through the
Management and Professional Certificate program at the National School of RV Park and Campground
Management,and how parks are getting their Superior Quality Staff Designation with the Generalist Fast Track
program.
Legal Issues - Risk Management
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Wednesday,December 3
8:00 a.m.—9:00 a.m.
A service animal is one that performs some of the functions and tasks that an individual is unable to perform
themselves.Depending on where you are located laws vary;some but not all service animals are required to
wear special collars or harnesses or be licensed,certified and have identification papers.Some-but not all.
What do you do and how do you know?Don't think you can ask 20 questions to find out-you can typically
ask two!In this session,you'll not only learn what those two questions are,but when you have the right to ask
a guest with a service animal to leave.
Guest Policies-Your Rights and Their Rights
Wednesday,December 3
9:30 a.m.—10:30 a.m.
With the ever-changing laws around substance use and the rights of the guest,how do you know which
policies you can have and which you can't?Learn how to create policies regarding alcohol and marijuana-
whether they are legal in your area or not-and guest behavior expectations.What are your guests'legal rights
and what are yours?Learn what policies will protect you and your business and how to write them in a clear
and fair manner.
AED Risk Factors and Ownership Requirements
Wednesday,December 3
11:00 a.m.—12:00 p.m.
Presenter:Ashton Nara-Read Bio
Almost every park now has an AED(Automatic External Defibrillators).In this session,you will learn what the
legal requirements are and how to manage the risk of your AED.Are your staff members trained on the use of
the AED or do they even need to be?This session will provide you with all of this information and more.Don't
have an AED at your park?Learn what you need,how they work,and why you should have one(or more).
Security and Credit Card Processing
Wednesday,December 3
12:45 p.m.—1:45 p.m.
Presenter:Pete Beckary-Read Bio
EMV Chip Card,PCI Compliance,Data Integrity;what does it all mean?Learn about the latest security
measures available and how to avoid the recent breaches in security(think Target).What procedures should
you follow to ensure your guests'-and your own-credit card information is secure?What about online
purchases?Don't assume you are doing all you can to protect your guests,yourself and your business against
fraud.
Safety and Loss Prevention
Wednesday,December 3
2:15 p.m.-3:15 p.m.
Presenter:Damian Petty,Leavitt Recreation and Hospitality Insurance and Krvstal Allen,Philadelphia
Insurance Companies
Businesses can face challenges keeping employees(and guests)safe and operating effectively while keeping
in compliance with regulatory issues.Risk management begins with you.Attend this session to learn more
about how to provide a safe environment for everyone and how to mitigate potential losses through a variety of
methods,starting with recognizing potential risks and then taking responsibility to fix them.
ADA-Compliance Requirements and Prioritization
Wednesday,December 3
3:45 p.m.-5:15 p.m.
Presenters:Jeff Sims,CPO,OHC&Mark Douglass
Learn the requirements and benefits of ADA compliance,how to get started through proper assessment and
prioritization,and what exactly"undue burden"means when it comes to ADA requirements.Learn how
becoming ADA compliant might actually help build your business and how even the smallest change can
make a big difference.There are tools available to help you through your assessment and prioritization-learn
what they are and where to get them.
Marketing
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More Its Not Who You Know.It's Who Knows You!How to Build Your Business by
Raising Your Profile
Tuesday.December 2
4:00 p.m.—5:30 p.m.
Presenter.David Agin-Read Bin
With so many choices confronting your prospective customers and clients,the question is:Why should they
choose you?David reveals what it truly takes to recognize and promote your true competitive advantage while
building a category-leading brand identity.This eye-opening and engaging business marketing presentation will
continue from his keynote address and will leave you with a new perspective of what it takes to stand out and
you'll leave with a head full of new ideas and actionable strategies to become top-of-mind with your top
prospects.
Expert Round: Park Maps and Resort Guides
Wednesday,December 3
2:15 p.m.—3:15 p.m.
Presenter.Tracie Fisher,CPO,OHC
Whether you create your own site map or have someone else create one for you,every park should have a site
map.In this session,you'll hear from experts who do it themselves and companies who do it for you.Find out
the pros and cons of each and ask questions so you can make the best decision possible for your business.
Marketing Campaigns that Drive Action
Thursday,December 4
3:00 p.m.—4:00 p.m.
Presenter.Alicia Williams-Read No
Want to increase and reward loyalty while driving new customers to your door?Come find out about three
things you really want to get with any marketing campaign,the five steps to a great offer,and the five don'ts of
any promotion.Learn some great new strategies to help develop your next marketing campaign.
Taking Your Email Marketing to the Next Level
Thursday,December 4
4:30 p.m.—5:30 p.m.
Presenter.Alicia Williams-Read 3io
Whether you are currently using email as a marketing tool or not,this session will help you.How do you know
your open rates and when is it time to"give up"on a potential customer?Learn the best practices of email
marketing and how to leverage email marketing to generate a call to action-making an actual reservation!
Guest Experience
Guest Experience: Going Beyond Customer Service
Thursday.December 4
3:00 p.m.—4:00 p.m.
Presenter.Robert Bouse,CPO,OHC-Read Bio
Guests are now in control!They are basing their continued loyalty and recommendation on the"experience"
they have at your park.The guest experience goes beyond the expected smile,wave,friendly greeting and
answering the phone.This session will explore the new"Customer Experience revolution and provide simple
ways to provide a customer experience that will have your guests coming back and telling their friends about
your park.
Building Staff Morale to Build the Guest Experience
Thursday,December 4
4:30 p.m.—5:30 p.m.
Presenter.Jayne L.Cohen,Jayne L Cohen&Associates
What does staff morale have to do with the guest experience?Only everything!Who wants to be on vacation in
a place where everyone around them is unmotivated to provide great service or even grump about their job?
Learn how having an engaged and satisfied team of employees helps you build a reputable business by
keeping guest happy and talking about your park as they plan their next vacation to see you and your team.
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Area Management
Reservation Systems and Alternative Channels
Tuesday,December 2
2:30 p.m.—3:30 p.m.
Presenter:Scott Anderson-Read Rio
Trying to identify which reservation system you should use starts with understanding what you want or need
the system to do.Learn a step-by-step process for selecting your next reservation system and what other
channels may be available for you to capture even more reservations.
Front Desk...The Heartbeat of Every Park
Tuesday,December 2
4:00 p.m.—5:30 p.m.
Presenter.Blake Ashdown-Read Be,
The first place your guests go and the first impression of your park is the front desk.Whether guests are
checking in or have an issue or problem,the front desk is where they are headed.Learn five steps of the meet
and greet.what customers expect and what they hate when checking in.In addition,you will learn how to
handle difficult guests and those occasional IRATE customers.
Landscaping Appeal and Environment Improvement
Wednesday.December 3
8:00 a.m.—9:00 a.m.
Presenter.Joe Moore,CPO,OHC-Read Bvo
Whether you're landscaping a park in the center of a wooded forest of the Midwest,or the desert of the
Southwest,there are things you can do to make your landscape appealing to your guests while improving the
environment.Come learn more about everything from taking care of your trees to the advantages of
xeriscaping.
Expert Round: Reservation Systems-Which is Right For You?
Wednesday,December 3
8:00 a.m.—9:00 a.m.
Moderator:Scott Anderson-Reae Bio
You hear about reservations systems all the time.Some new ones come,and some trusted ones leave the
market.Now do you know what's out there and what each can provide you?In this session you'll learn from
three companies on what their system has to offer and what"extras"they can provide that you may not haw
now.
NEC for RV Parks: 100 Amp.Ground Rods.Calculations
Wednesday,December 3
9:30 a.m.—10:30 a.m.
Presenter.Wade Elliott,CPO-Read Rio
100 amp hookups used to be something to think about in the future.Well,the future may be here.Did you
know that two 50 amp hookups is not the same as a 100 amp hookup?Learn how to calculate the actual load
capacity for any hookup,what the regulations require regarding upgrading your hookups and what you need to
know about ground rods.
RV Park Electricity for Beginners
Wednesday,December 3
11:00 a.m.-12:00 p.m.
Presenter.Wade Elliot,CPO-Read Rio
If you don't typically work with electricity but need or want to learn more about electricity,then this is the
session for you.volts,Amps,Kilowatts-it's all the same,right?It's not,and you should know the difference.
Come learn what these terms mean and what you need to know to have a conversation regarding electricity
with your guests and vendors.
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Wednesday,December 3
11:00 a.m.-12:00 p.m.
Moderator:Tm Deputy,CPO,OHM,Sun N Fun Resort
There are many companies out there that offer equipment to bring in extra income.In this session,you'll have
the opportunity to hear from three companies whose focus is on items that can improve your bottom line
through additional revenue streams.
Merchandising 1: Getting the Most from Your Square Footage
Wednesday,December 3
12:45 p.m.-1:45 p.m.
Presenter.Bobby Martyna,Travado
Whether you have a small space or a very large space,the space you have is limited.If you want to expand
your product offerings but have no place to put more items perhaps the issue is organization.Learn some great
ideas for increasing your square footage by thinking outside the box.
Expert Round: Facilities&Maintenance
Wednesday,December 3
12:45 p.m.-1:45 p.m.
Moderator:Terry Munoz,CPO,OHC
Being responsible for your business's facilities and the maintenance that goes along with it is a big job.You
may not know how to fix everything,but knowing what the options are before the fix is required may relieve
some of the stress when the need arises.Learn from those who have become experts in this area just how
they manage it all.
Merchandising 2: Pricing and Managing Inventory for the Best ROI
Wednesday,December 3
2:15 p.m.-3:15 p.m.
Presenter.Bobby Martyna,Travado
Your store looks great and has plenty of room,but managing the inventory and determining pricing is another
story.Learn how to calculate the best return on investment for each piece of merchandise and how to select
and price the ones that are right for you and your business.
Food&Beverage Possibilities That Work for Your Business
Wednesday,December 3
3:45 p.m.-5:15 p.m.
Presenter:Darrin Helfrecht,Pivot Procurement
Have you thought about providing food services but didn't think you could or are not sure where to start?
Whether you are thinking about a hot dog stand,a pizza bar,or a full-service restaurant this session will help
you get started by looking at all the different possibilities,learning how to calculate your possible return on
investment and figuring out the steps to implementation.
Offering Summer Day Camp at Your Park
Thursday,December 4
3:00 p.m.-4:00 p.m.
Presenter.Bud Styer,CPO-Read Bio
It's summer and there are kids wanting to take advantage of the fun activities you have at your park.What
better time to offer parents the option to let the kids have fun while they're at work-and that doesn't mean
spending the day in front of the television,not to mention the positive impact on your bottom line.If you have
ever thought about running a summer day camp,then you need to attend this session and learn what it takes
to make it a reality at your park.
Panel: Planned Activities to Get Guests Involved
Thursday,December 4
3:00 p.m.-4:00 p.m.
Moderator:Kelly Jones,CPO-Read Bio
Ancillary options,recreation,activities-what do they all have in common?Getting the guest involved.Whether
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