HomeMy Public PortalAbout12 December 2, 2016 State Route 91 AdvisoryCOMM-SR91AC-00008
FT I
OCTA
Riverside County Transportation Commission
Call to Order
Pledge of Allegiance
Member Spiegel
1. Public Comments
AGENDA
State Route 91 Advisory Committee Meeting
Special Calendar
2. Proposed State Route 91 Advisory Committee Meeting Calendar for 2017
Olga Prado, Assistant Clerk of the Board
Orange County Transportation Authority
The Committee Chairman will lead a discussion regarding the 2017 meeting
schedule for the State Route 91 Advisory Committee. The proposed 2017 dates
and times for this Committee are provided in Attachment A.
Consent Calendar (Items 3 through 6)
All items on the Consent Calendar are to be approved in one motion unless•
Committee Member or a member of the public requests separate action or
discussion on a specific item.
3. Approval of Minutes — December 4, 2015
Approval of minutes of the State Route 91 Advisory Committee meeting of
December 4, 2015.
4. Approval of Minutes — March 4, 2016
Approval of minutes of the State Route 91 Advisory Committee meeting of
March 4, 2016.
5. 91 Express Lanes Monthly Status Reports
Kirk Avila, General Manager of the 91 Express Lanes
Orange County Transportation Authority
Overview
The 91 Express Lanes status reports for the months of November 2015 through
September 2016 have been prepared for State Route 91 Advisory Committ
review. The reports highlight operational and financial activities.
Page 2 of 4
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O C T A
R i v e r s i d e C o u n t y T r a n s p o r t a t i o n C o m m i s s i o n
A G E N D A
S t a t e R o u t e 9 1 A d v i s o r y C o m m i t t e e M e e t i n g
5 . ( C o n t i n u e d )
R e c o m m e n d a t i o n
R e c e i v e a n d f i l e t h e 9 1 E x p r e s s L a n e s M o n t h l y S t a t u s R e p o r t s f o r t h e m o n t h s o f
N o v e m b e r 2 0 1 5 t h r o u g h S e p t e m b e r 2 0 1 6 .
6 . F i s c a l Y e a r 2 0 1 5 - 1 6 9 1 E x p r e s s L a n e s A n n u a l F i n a n c i a l S t a t e m e n t s
K i r k A v i l a , G e n e r a l M a n a g e r o f t h e 9 1 E x p r e s s L a n e s
O r a n g e C o u n t y T r a n s p o r t a t i o n A u t h o r i t y
O v e r v i e w
V a v r i n e k , T r i n e , D a y a n d C o . , L L P , a n i n d e p e n d e n t a c c o u n t i n g f i r m , h a s
c o m p l e t e d t h e a n n u a l a u d i t o f t h e 9 1 E x p r e s s L a n e s f i n a n c i a l s t a t e m e n t s f o r
F i s c a l Y e a r 2 0 1 5 - 1 6 a n d h a s i s s u e d i t s i n d e p e n d e n t a u d i t o r ' s o p i n i o n . A c o p y o f
t h e a u d i t e d f i n a n c i a l s t a t e m e n t s i s a t t a c h e d f o r t h e S t a t e R o u t e 9 1 A d v i s o r y
C o m m i t t e e r e v i e w .
R e c o m m e n d a t i o n
R e c e i v e a n d f i l e t h e F i s c a l Y e a r 2 0 1 5 - 1 6 9 1 E x p r e s s L a n e s A n n u a l F i n a n c i a l
S t a t e m e n t s .
R e g u l a r C a l e n d a r
T h e r e a r e n o R e g u l a r C a l e n d a r m a t t e r s .
D i s c u s s i o n I t e m s
7 . 9 1 E x p r e s s L a n e s P a v e m e n t R e h a b i l i t a t i o n a n d C h a n g e a b l e M e s s a g e
S i g n s R e p l a c e m e n t P r o j e c t
R o s e C a s e y , D i r e c t o r , H i g h w a y P r o g r a m s
O r a n g e C o u n t y T r a n s p o r t a t i o n A u t h o r i t y
R o s e C a s e y , D i r e c t o r o f H i g h w a y P r o g r a m s , w i l l p r o v i d e a n u p d a t e o n t h e
9 1 E x p r e s s L a n e s P a v e m e n t R e h a b i l i t a t i o n a n d C h a n g e a b l e M e s s a g e S i g n s
R e p l a c e m e n t P r o j e c t .
P a g e 3 o f 4
Riverside County Transportation Commission
AGEND
State Route 91 Advisory Committee Meetin
8. 91 Project Update
Michael Blomquist, Toll Program Director
Riverside County Transportation Commission
Riverside County Transportation Committee staff to provide an update on the
construction for the 91 corridor improvement project.
9. 91 Express Lanes Operational Readiness Update
Michael Blomquist, Toll Program Director
Riverside County Transportation Commission
Riverside County Transportation Commission staff to provide an update on the
activities related to the opening of the 91 Express Lanes.
10. Riverside County 1-15 Express Lanes
Michael Blomquist, Toll Program Director
Riverside County Transportation Commission
Riverside County Transportation Commission staff to provide information relate
to the planning of the 1-15 Express Lanes.
11. General Manager's Report
12. Committee Members' Reports
13. Closed Session
There is no Closed Session scheduled.
14. Adjournment
The next regularly scheduled meeting of this Committee will be determined
during the discussion under Item 2.
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Page 4 of 4
ATTACHMENT A
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PROPOSED
STATE ROUTE 91 ADVISORY COMMITTEE
MEETING CALENDAR FOR 2017
DATE
TIME
LOCATION
March 3, 2017
(1st Friday)
9:00 a.m.
City of Corona — City Hall
City Council Chambers — First Floor
400 South Vicentia Avenue
Corona, California
June 2, 2017
(1st Friday)
9:00 a.m.
Orange County Transportation Authority - Headquarters
Board Room — Conference Room 07-08 (New Board Room)
550 South Main Street
Orange, California
September 8, 2017
(2nd Friday)
9:00 a.m.
City of Corona — City Hall
City Council Chambers — First Floor
400 South Vicentia Avenue
Corona, California
December 1, 2017
(1st Friday)
9:00 a.m.
Orange County Transportation Authority - Headquarters
Board Room — Conference Room 07-08 (New Board Room)
550 South Main Street
Orange, California
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R i v e r s i d e C o u n t y T r a n s p o r t a t i o n C o m m i s s i o n
M I N U T E S
S t a t e R o u t e 9 1 A d v i s o r y C o m m i t t e e M e e t i n g
C o m m i t t e e M e m b e r s P r e s e n t
B e r w i n H a n n a , R C T C , C h a i r m a n
A l M u r r a y , O C T A , V i c e C h a i r m a n
M i c h a e l H e n n e s s e y , O C T A
B o b M a g e e , R C T C
K a r e n S p i e g e l , R C T C
T o m T a i t , O C T A
A d n a n M a i a h f o r R y a n C h a m b e r l a i n ,
C a l t r a n s D i s t r i c t 1 2 , E x - O f f i c i o
C o m m i t t e e M e m b e r s A b s e n t
B e n B e n o i t , R C T C
S h a w n N e l s o n , O C T A
T o d d S p i t z e r , O C T A
J o h n T a v a g l i o n e , R C T C
J o h n B u l i n s k i , C a l t r a n s D i s t r i c t 8 ,
E x - O f f i c i o
E d G r a h a m , S A N B A G , E x - O f f i c i o
C a l l t o O r d e r
S t a f f P r e s e n t
D a r r e l l J o h n s o n , O C T A , C h i e f E x e c u t i v e O f f i c e r
J o h n S t a n d i f o r d , R C T C , D e p u t y E x e c u t i v e D i r e c t o r
f o r A n n e M a y e r
K i r k A v i l a , O C T A , G e n e r a l M a n a g e r ,
9 1 E x p r e s s L a n e s
M i c h a e l B l o m q u i s t , R C T C , T o l l P r o g r a m D i r e c t o r
L a u r e n a W e i n e r t , O C T A , C l e r k o f t h e B o a r d
O l g a P r a d o , O C T A , A s s i s t a n t C l e r k o f t h e B o a r d
S t e v e D e B a u n , R C T C , L e g a l C o u n s e l
J a m e s D o n i c h , O C T A , G e n e r a l C o u n s e l
O C T A a n d R C T C S t a f f a n d m e m b e r s o f t h e
G e n e r a l P u b l i c
T h e D e c e m b e r 4 , 2 0 1 5 r e g u l a r m e e t i n g o f t h e S t a t e R o u t e 9 1 A d v i s o r y C o m m i t t e e w a s
c a l l e d t o o r d e r b y C o m m i t t e e C h a i r m a n H a n n a a t 9 : 1 3 a . m .
P l e d g e o f A l l e g i a n c e
M e m b e r M a g e e l e d i n t h e P l e d g e o f A l l e g i a n c e .
1 . P u b l i c C o m m e n t s
N o p u b l i c c o m m e n t s w e r e r e c e i v e d .
S p e c i a l C a l e n d a r
T h e r e w e r e n o S p e c i a l C a l e n d a r m a t t e r s .
C o n s e n t C a l e n d a r ( I t e m s 2 t h r o u g h 4 )
2 . A p p r o v a l o f M i n u t e s
A m o t i o n w a s m a d e b y C o m m i t t e e V i c e C h a i r m a n M u r r a y , s e c o n d e d b y
D i r e c t o r H e n n e s s e y , a n d d e c l a r e d p a s s e d b y t h o s e p r e s e n t , t o a p p r o v e m i n u t e s o f
t h e M a y 2 9 , 2 0 1 5 m e e t i n g .
D e c e m b e r 4 , 2 0 1 5 P a g e 1 o f 5
"A Riverside County Transportation Commission
MINUTES
State Route 91 Advisory Committee Meeting.
3. 91 Express Lanes Monthly Status Reports
A motion was made by Committee Vice Chairman Murray, seconded by
Director Hennessey, and declared passed by those present, to receive and file the
91 Express Lanes Monthly Status Reports for the months of May 2015 through
October 2015.
4. Fiscal Year 2014-15 91 Express Lanes Annual Financial Statements
Member Hennessey pulled the item and asked why the operating revenues
increased eight percent from last year.
Kirk Avila, Orange County Transportation Authority (OCTA), General Manager of
the 91 Express Lanes, responded that as the economy continues to grow and
gas prices continue to decrease, there will be an increase in ridership.
A discussion ensued regarding the total deferred outflows of resources.
Benjamin Torres, OCTA Section Manager of the Accounting and Financial
Reporting Department, referenced Page 16 in Attachment A of the staff report
and explained the definition of deferred outflows of resources. •
Member Hennessey requested for future reports to include a column that notes
the percent deltas.
A motion was made by Committee Vice Chairman Murray, seconded by
Director Hennessey, and declared passed by those present, to receive and file the
Fiscal Year 2014-15 91 Express Lanes Annual Financial Statements.
Regular Calendar
There were no Regular Calendar matters.
Discussion Items
5. 91 Express Lanes - 20-Year Anniversary
Kirk Avila, OCTA General Manager of the 91 Express Lanes, showed photos of
the 91 Express Lanes facility from 20 years ago when it first opened and prior to
opening, as well as showed a video of news media clippings of the opening day
from 20 years ago.
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December 4, 2015 Page 2 of 5
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R i v e r s i d e C o u n t y T r a n s p o r t a t i o n C o m m i s s i o n
M I N U T E S
S t a t e R o u t e 9 1 A d v i s o r y C o m m i t t e e M e e t i n g
5 . ( C o n t i n u e d )
S t e l l a L i n , O C T A M a r k e t i n g M a n a g e r , r e p o r t e d o n t h e m a r k e t i n g c a m p a i g n f o r
t h e 9 1 E x p r e s s L a n e s 2 0 - y e a r a n n i v e r s a r y t o i n c r e a s e a w a r e n e s s , u s a g e , a n d
p o s i t i v e p e r c e p t i o n . M s . S t e l l a s h o w e d a v i d e o p r o d u c e d b y O C T A s t a f f t h a t w a s
i n s p i r e d b y c u s t o m e r s ' s t o r i e s o n h o w t h e 9 1 E x p r e s s L a n e s h e l p e d t h e m a r r i v e
o n - t i m e f o r l i f e ' s p r e c i o u s m o m e n t s .
6 . 2 4 1 / 9 1 E x p r e s s L a n e s C o n n e c t o r P r o j e c t U p d a t e
D a v i d L o w e , T r a n s p o r t a t i o n C o r r i d o r A g e n c i e s , A c t i n g C h i e f E n g i n e e r , p r o v i d e d
a P o w e r P o i n t p r e s e n t a t i o n r e g a r d i n g t h e S t a t e R o u t e ( S R ) 2 4 1 / 9 1 E x p r e s s
L a n e s C o n n e c t o r P r o j e c t a s f o l l o w s :
" P r o j e c t O v e r v i e w , B e n e f i t s , D e l i v e r y A p p r o a c h , a n d S c h e d u l e ;
" I n v e s t m e n t G r a d e T r a f f i c & R e v e n u e S t u d y ;
" C o n c e p t o f O p e r a t i o n s ;
" K e y P o l i c y I s s u e s ;
" O v e r v i e w M a p S R - 5 5 t o I n t e r s t a t e 1 5 a n d S R - 2 4 1 t o S R - 7 1 ;
" E x i s t i n g L a n e C o n f i g u r a t i o n - E a s t b o u n d ;
" L a n e C o n f i g u r a t i o n w i t h C I P ( C a p i t a l I m p r o v e m e n t P r o j e c t ) I n i t i a l P r o j e c t -
E a s t b o u n d ;
" L a n e C o n f i g u r a t i o n w i t h S R - 2 4 1 / 9 1 C o n n e c t o r - E a s t b o u n d ;
" R e s t r i c t e d A c c e s s - E a s t b o u n d ;
" N e x t S t e p s ;
" E x i s t i n g L a n e C o n f i g u r a t i o n W e s t b o u n d ; a n d
" L a n e C o n f i g u r a t i o n w i t h S R - 2 4 1 / 9 1 C o n n e c t o r W e s t b o u n d .
M e m b e r T a i t i n q u i r e d i f t h i s p r o j e c t w i l l c l o s e o f f a c c e s s f r o m t h e S R - 9 1 g e n e r a l
p u r p o s e l a n e s t o t h e t o l l l a n e s . M r . L o w e r e s p o n d e d t h a t w i t h t h i s p r o j e c t ,
a c c e s s w i l l c o n t i n u e t o b e o p e n .
7 . G e n e r a l M a n a g e r ' s R e p o r t
K i r k A v i l a , O C T A G e n e r a l M a n a g e r o f t h e 9 1 E x p r e s s L a n e s , r e p o r t e d t h a t O C T A
i s w o r k i n g o n a p a v e m e n t r e h a b i l i t a t i o n p l a n f o r t h e 9 1 E x p r e s s L a n e s . C o n s t r u c t i o n
i s e x p e c t e d t o b e g i n i n J u n e 2 0 1 6 , a n d w i l l r e q u i r e c l o s u r e s o n t h e e x p r e s s l a n e s
f o r p e r i o d s o f t i m e i n o r d e r t o c o m p l e t e t h e w o r k . O C T A i s w o r k i n g o n a p u b l i c
c o m m u n i c a t i o n s a n d m e d i a r e l a t i o n s p r o g r a m f o r t h i s p r o j e c t .
D e c e m b e r 4 , 2 0 1 5 P a g e 3 o f 5
Riverside County Transportation Commission
MINUTES
State Route 91 Advisory Committee Meeting.
7. (Continued)
John Standiford, Riverside County Transportation Commission (RCTC) Deputy
Executive Director, reported that RCTC's portion of the 91 Express Lanes will
open in 2017. Mr. Standiford complimented OCTA for the video regarding the
20-year anniversary of the 91 Express Lanes. He also stated that RCTC looks
forward to working with OCTA on marketing strategies, once the extension of the
express lanes opens.
Mr. Standiford also announced that next Friday, RCTC will celebrate the
upcoming extension of the Metrolink 91 line. There will be a ribbon cutting
ceremony in Perris for the Metrolink Perris Valley line extension, and the
Committee Members are invited to attend the event.
Member Spiegel reported that the transportation extensions for Metrolink and the
91 Express Lanes are the first in 20 years.
Member Tait commented that it would be financially beneficial for continuous
access on the 91 Express Lanes and inquired if there will be future continuous
access in Orange County. •
Mr. Avila responded that OCTA is working with a consultant regarding an
operational study to address intermediate access points into the express lanes.
The study will review if access points make operational sense, are financially
feasible, and operationally safe. The study will be completed in summer 2016.
Mr. Avila also responded that in regards to continuous access on the
91 Express Lanes, OCTA still has a debt of $115 million on the facility. He stated
that there are issues with providing continuous access on a facility that has
public debt, as well as other issues. A discussion ensued on the matter.
8. Committee Members' Reports
Member Magee commented that RCTC wants to keep the access on the
extension of the express lanes as open as possible. He also stated that a future
policy discussion and decision is recommended regarding Member Tait's
comments about technology advances and continuous access.
Member Tait recommended a future agenda item regarding access and
continuous access on the express lanes. Member Magee added to
Member Tait's recommendation to have both OCTA and RCTC staff discuss the
policy steps moving forward and flexibility necessary to take advantage of futur
technological advancements.
December 4, 2015 Page 4 of 5
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R i v e r s i d e C o u n t y T r a n s p o r t a t i o n C o m m i s s i o n
M I N U T E S
S t a t e R o u t e 9 1 A d v i s o r y C o m m i t t e e M e e t i n g
8 . ( C o n t i n u e d )
M e m b e r S p i e g e l c o m m e n t e d t h a t t h e r e m a y b e a c h a l l e n g e r e g a r d i n g
M e m b e r T a i t ' s r e q u e s t t o a g e n d i z e d t h e d i s c u s s i o n o f a c c e s s / c o n t i n u o u s a c c e s s .
S h e s t a t e d t h a t R C T C h a s a t t e m p t e d t o m i r r o r O r a n g e C o u n t y ' s e x p r e s s l a n e s i n
o r d e r t o p r o v i d e t h e c o m m u t e r s a s e a m l e s s e x p e r i e n c e , a n d t h e r e a r e c o n c e r n s
w i t h R C T C ' s t o l l b o n d s i n r e g a r d s t o M e m b e r T a i t ' s r e c o m m e n d a t i o n s .
J o h n S t a n d i f o r d , D e p u t y E x e c u t i v e D i r e c t o r a t R C T C , r e s p o n d e d t h a t t o l l b o n d
c o n c e r n s r e g a r d i n g a c c e s s w o u l d n e e d t o b e i n v e s t i g a t e d a n d b o t h a g e n c i e s c a n
h a v e t h e s e d i s c u s s i o n a t a f u t u r e m e e t i n g . A d i s c u s s i o n e n s u e d o n t h e m a t t e r .
9 . C l o s e d S e s s i o n
A C l o s e d S e s s i o n w a s n o t c o n d u c t e d a t t h i s m e e t i n g .
1 0 . A d j o u r n m e n t
B e f o r e t h e m e e t i n g a d j o u r n e d , t h e r e w a s a m o m e n t o f s i l e n c e f o r t h e v i c t i m s i n
t h e m a s s s h o o t i n g o n D e c e m b e r 2 , 2 0 1 5 i n S a n B e r n a r d i n o .
T h e m e e t i n g a d j o u r n e d a t 1 0 : 0 0 a . m . , a n d t h e n e x t r e g u l a r l y s c h e d u l e d m e e t i n g
o f t h i s C o m m i t t e e w i l l b e h e l d a t 9 : 0 0 a . m . o n F r i d a y , M a r c h 4 , 2 0 1 6 , a t :
C i t y o f C o r o n a C i t y H a l l
4 0 0 S o u t h V i c e n t i a A v e n u e
C o u n c i l C h a m b e r s F i r s t F l o o r
C o r o n a , C a l i f o r n i a
A T T E S T
L a u r e n a W e i n e r t
O C T A C l e r k o f t h e B o a r d
B e r w i n H a n n a
C o m m i t t e e C h a i r m a n
D e c e m b e r 4 , 2 0 1 5 P a g e 5 o f 5
4.
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O C T A
O R A N G E C O U N T Y T R A N S P O R T A T I O N A U T H O R I T Y
M i n u t e s
M a r c h 4 , 2 0 1 6
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R i v e r s i d e C o u n t y T r a n s p o r t a t i o n C o m m i s s i o n
M I N U T E S
S t a t e R o u t e 9 1 A d v i s o r y C o m m i t t e e M e e t i n g
C o m m i t t e e M e m b e r s P r e s e n t
A l M u r r a y , O C T A , V i c e C h a i r m a n
M i c h a e l H e n n e s s e y , O C T A
B o b M a g e e , R C T C
K a r e n S p i e g e l , R C T C
T o d d S p i t z e r , O C T A
J o h n B u l i n s k i , C a l t r a n s D i s t . 8 ,
E x - O f f i c i o
L i s a R a m s e y f o r R y a n C h a m b e r l a i n ,
C a l t r a n s D i s t r i c t 1 2 , E x - O f f i c i o
C o m m i t t e e M e m b e r s A b s e n t
B e r w i n H a n n a , R C T C , C h a i r m a n
B e n B e n o i t , R C T C
S h a w n N e l s o n , O C T A
T o m T a i t , O C T A
J o h n T a v a g l i o n e , R C T C
J e f f r e y L a l l o w a y , O C T A , A l t e r n a t e
K e v i n J e f f r i e s , R C T C , A l t e r n a t e
T i m S h a w , O C T A , A l t e r n a t e
E d G r a h a m , S A N B A G , E x - O f f i c i o
R y a n C h a m b e r l a i n , C a l t r a n s D i s t . 1 2 ,
E x - O f f i c i o
C a l l t o O r d e r
S t a f f P r e s e n t
D a r r e l l J o h n s o n , O C T A , C h i e f E x e c u t i v e O f f i c e r
A n n e M a y e r , R C T C , E x e c u t i v e D i r e c t o r
K i r k A v i l a , O C T A , G e n e r a l M a n a g e r ,
9 1 E x p r e s s L a n e s
M i c h a e l B l o m q u i s t , R C T C , T o l l P r o g r a m D i r e c t o r
O l g a P r a d o , O C T A , A s s i s t a n t C l e r k o f t h e B o a r d
M a r y B u r t o n , O C T A , D e p u t y C l e r k o f t h e B o a r d
S t e v e D e B a u n , R C T C , L e g a l C o u n s e l
J a m e s D o n i c h , O C T A , G e n e r a l C o u n s e l
O C T A a n d R C T C S t a f f a n d M e m b e r s o f t h e
G e n e r a l P u b l i c
T h e M a r c h 4 , 2 0 1 6 r e g u l a r m e e t i n g o f t h e S t a t e R o u t e 9 1 A d v i s o r y
c a l l e d t o o r d e r b y C o m m i t t e e V i c e C h a i r m a n M u r r a y a t 9 : 1 5 a . m .
P l e d g e o f A l l e g i a n c e
M e m b e r S p i e g e l l e d i n t h e P l e d g e o f A l l e g i a n c e .
I . P u b l i c C o m m e n t s
N o p u b l i c c o m m e n t s w e r e r e c e i v e d .
S p e c i a l C a l e n d a r
2 . E l e c t i o n o f N e w S t a t e R o u t e 9 1 A d v i s o r y C o m m i t t e e C h a i r
C o m m i t t e e w a s
D u e t o l a c k o f q u o r u m , t h e r e w a s n o a c t i o n t a k e n o n t h i s i t e m a n d t h e e l e c t i o n o f
t h e n e w S t a t e R o u t e 9 1 A d v i s o r y C o m m i t t e e C h a i r w i l l b e c o n t i n u e d t o t h e n e x t
C o m m i t t e e m e e t i n g .
M a r c h 4 , 2 0 1 6 P a g e 1 o f 4
A Riverside County Transportation Commission
MINUTES
State Route 91 Advisory Committee Meeting.
3. Election of New State Route 91 Advisory Vice Chair
Due to lack of quorum, there was no action taken on this item and the election of
the new the new State Route 91 Advisory Committee Vice Chair will be
continued to the next Committee meeting.
4. Proposed State Route 91 Advisory Committee Meeting Calendar for 2016
Due to lack of quorum, there was no action taken on this item and the proposed
State Route 91 Advisory Committee Meeting Calendar for 2016 will be continued
to the next Committee meeting.
Consent Calendar (Items 5 and 6)
5. Approval of Minutes
Due to lack of quorum, there was no action taken on this item and the minutes of
the December 4, 2015 State Route 91 Advisory Committee meeting will be
continued to the next Committee meeting.
6. 91 Express Lanes Monthly Status Reports
•
Due to lack of quorum, there was no action taken on this item and the
91 Express Lanes Monthly Status Reports for the months of November 2015
through January 2016 will be continued to the next Committee meeting.
Regular Calendar
There were no Regular Calendar matters.
Discussion Items
7. Update on the 91 Express Lanes Pavement Rehabilitation and Variable
Message Signs Replacement Project
Rose Casey, Orange County Transportation Authority Director of Highway Programs,
provided a project update as follows:
• General Overview of Project;
• Project Cost and Schedule;
• Planned Construction Closures;
• Communication and Media Relations Program; and
• Status of Other Active State Route 91 Corridor Projects.
•
March 4, 2016 Page 2 of 4
"
R i v e r s i d e C o u n t y T r a n s p o r t a t i o n C o m m i s s i o n
M I N U T E S
S t a t e R o u t e 9 1 A d v i s o r y C o m m i t t e e M e e t i n g
7 . ( C o n t i n u e d )
M e m b e r S p i t z e r i n q u i r e d a b o u t t h e l e s s o n s l e a r n e d f r o m t h e T r a n s p o r t a t i o n
C o r r i d o r A g e n c i e s ( T C A ) S t a t e R o u t e 2 4 1 / S t a t e R o u t e 9 1 D i r e c t C o n n e c t o r P r o j e c t
a n d o u t r e a c h c o o r d i n a t i o n e f f o r t s b e t w e e n O C T A , T C A , a n d t h e C a l i f o r n i a
D e p a r t m e n t o f T r a n s p o r t a t i o n r e l a t e d t o t h e C a l i f o r n i a E n v i r o n m e n t a l Q u a l i t y A c t .
A l e n g t h y d i s c u s s i o n e n s u e d .
8 . S u m m a r y o f t h e R e c e n t 5 5 - H o u r C l o s u r e o n t h e S t a t e R o u t e 9 1 F r e e w a y -
S t a t e R o u t e 9 1 C o r r i d o r I m p r o v e m e n t P r o j e c t
A n n e M a y e r , E x e c u t i v e D i r e c t o r , R i v e r s i d e C o u n t y T r a n s p o r t a t i o n
C o m m i s s i o n ( R C T C ) , p r o v i d e d a p r o j e c t u p d a t e a s f o l l o w s :
" P r o j e c t S t a t u s ;
" S R - 9 1 S t e e r C l e a r -
o P a r t n e r s h i p s ;
o O u t r e a c h ;
o F i r s t R e s p o n d e r s ; a n d
o F r e e w a y C l o s u r e - F e b r u a r y 1 9 t h r o u g h F e b r u a r y 2 2 .
I n a d d i t i o n , M s . M a y e r p r e s e n t e d a t i m e - l a p s e v i d e o o f t h e S R - 9 1 f r e e w a y
c l o s u r e , d e m o l i t i o n , a n d r e - o p e n i n g .
C o m m i t t e e V i c e C h a i r m a n M u r r a y t h a n k e d M s . M a y e r f o r t h e p r e s e n t a t i o n a n d
c o m p l i m e n t e d t h e p l a n n i n g b e t w e e n t h e v a r i o u s a g e n c i e s t o m a k e t h e c l o s u r e a
s u c c e s s .
M e m b e r S p i t z e r i n q u i r e d a b o u t c o n s t r u c t i o n m a n a g e m e n t , t h e n e g o t i a t i o n o f
c o n t r a c t s , a n d i f t h e r e w a s a n y r e s t r u c t u r i n g w h e n t h e c o m p l e t e c l o s u r e w a s
d e c i d e d . A l e n g t h y d i s c u s s i o n e n s u e d .
9 . G e n e r a l M a n a g e r ' s R e p o r t
K i r k A v i l a , O C T A G e n e r a l M a n a g e r o f t h e 9 1 E x p r e s s L a n e s , r e p o r t e d t h a t :
" T h e c o o r d i n a t i o n b e t w e e n t h e O C T A a n d R C T C f o r t h e S R - 9 1 C o r r i d o r
I m p r o v e m e n t P r o j e c t w e n t e x t r e m e l y w e l l . O C T A a n d R C T C s t a f f m e t o n
a r e g u l a r b a s i s t o d i s c u s s c o n s t r u c t i o n s c h e d u l e s , a c c o u n t s s e t - u p s , a n d
m a r k e t i n g .
" T h e A n a h e i m 9 1 E x p r e s s L a n e s o f f i c e i s c u r r e n t l y d o i n g a n e x p a n s i o n o f
i t s d a t a c e n t e r a n d t r a f f i c o p e r a t i o n s c e n t e r t o i n c l u d e a d d i t i o n a l c a m e r a
f e e d s f r o m t h e c o r r i d o r .
M a r c h 4 , 2 0 1 6 P a g e 3 o f 4
Riverside County Transportation Commission
MINUTES
State Route 91 Advisory Committee Meeting.
9. (Continued)
• There has been an approximate 6.7 percent increase in traffic activity
volumes, and a 7.4 percent in revenues for the 91 Express Lanes,
through the end of February.
10. Committee Members' Reports
There were no Committee Members' reports.
11. Closed Session
A Closed Session was not conducted at this meeting.
12. Adjournment
The meeting adjourned at 10:06 a.m., and the next regularly scheduled meeting
of this Committee will be held at 9:00 a.m. on Friday, June 3, 2016, at:
Orange County Transportation Authority Headquarters
550 South Main Street, Board Room
Conference Room 07-08
Orange, California
ATTEST
Al Murray
Committee Vice Chairman
•
Olga Prado
OCTA Assistant Clerk of the Board
•
March 4, 2016 Page 4 of 4
5.
December 2, 2016
To: State Route 91 Advisory Committee
From: Kirk Avila, General Manager, 91 Express Lanes
Subject: 91 Express Lanes Monthly Status Reports
Overview
The 91 Express Lanes status reports for the months of November 2015 through
September 2016 have been prepared for State Route 91 Advisory Committee
review. The reports highlight operational and financial activities.
Recommendation
Receive and file the 91 Express Lanes Monthly Status Reports for the months
of November 2015 through September 2016.
Background
Monthly status reports are prepared to document 91 Express Lanes activity and
are provided for State Route 91 Advisory Committee review.
Discussion
The November 2015 status report for the 91 Express Lanes is provided in
Attachment A. In November 2015, traffic volume in the 91 Express Lanes
increased 10.7 percent over the same period in 2014 and gross potential toll
revenue increased by 11.1 percent as compared to the prior year.
The December 2015 status report is provided in Attachment B. In December
2015, traffic volume in the 91 Express Lanes increased 9.4 percent and gross
potential toll revenue increased by 10.4 percent as compared to the prior year.
The January 2016 status report is provided in Attachment C. In January 2016,
traffic volume increased by 3.3 percent over the same period in 2015 and gross
potential toll revenue increased by 2.2 percent.
Orange County Transportation Authority
550 South Main Street/P.O. Box 14184/Orange /Califomia 92863-1584 / (714) 560-OCTA (6282)
91 Express Lanes Monthly Status Reports
Page 2
The February 2016 status report is provided in Attachment D. In February 2016,
traffic volume and gross potential toll revenue increased by 2.6 percent and
5.3 percent, respectively.
The March 2016 status report is provided in Attachment E. In March 2016, traffic
volume increased by 2.9 percent over the same period last year and gross
potential toll revenue increased by 7 percent.
The April 2016 status report is provided in Attachment F. In April 2016, traffic
volume decreased by 1.5 percent while gross potential toll revenue increased by
0.2 percent as compared to the prior year.
The May 2016 status report is provided in Attachment G. In May 2016, traffic
volume increased 3.2 percent and gross potential toll revenue increased by
5.3 percent as compared to the same period in 2015.
The June 2016 status report is provided in Attachment H. In June 2016, traffic
volume and gross potential toll revenue increased 2 percent and 5.5 percent,
respectively.
The July 2016 status report is provided in Attachment I. In July 2016, traffic
volume increased 2.8 percent over the same period last year while gross
potential toll revenue increased by 2.1 percent.
The August 2016 status report is provided in Attachment J. In August 2016,
traffic volume increased by 8.6 percent when compared to the same period last
year. Gross potential toll revenue increased by 13.8 percent.
The September 2016 status report is provided in Attachment K. In September
2016, traffic volume decrease by 5.9 percent while gross potential toll revenue
increased by 2.6 percent.
Fiscal year 2015-16 year-to-date (YTD) traffic volume and gross potential toll
revenue as of the end of June 2016 increased when compared to the prior year,
with YTD traffic volume increasing by 5.1 percent and YTD gross potential toll
revenue up by 6.6 percent.
For Fiscal year 2016-17, YTD traffic volume and gross potential toll revenue as
of the end of September 2016 increased when compared to the prior year, with
YTD traffic volume increasing by 2.2 percent and YTD gross potential toll
revenue up by 6.5 percent.
•
•
"
"
"
9 1 E x p r e s s L a n e s M o n t h l y S t a t u s R e p o r t s P a g e 3
S t a f f w i l l c o n t i n u e t o c l o s e l y m o n i t o r t r a f f i c a n d r e v e n u e d a t a a n d r e p o r t b a c k t o
t h e S t a t e R o u t e 9 1 A d v i s o r y C o m m i t t e e r e g u l a r l y .
S u m m a r y
T h e 9 1 E x p r e s s L a n e s s t a t u s r e p o r t f o r t h e m o n t h s o f N o v e m b e r 2 0 1 5 t h r o u g h
S e p t e m b e r 2 0 1 6 a r e p r o v i d e d f o r r e v i e w . T h e r e p o r t h i g h l i g h t s o p e r a t i o n a l a n d
f i n a n c i a l a c t i v i t i e s .
A t t a c h m e n t s
A . 9 1 E x p r e s s L a n e s S t a t u s R e p o r t A s o f N o v e m b e r 3 0 , 2 0 1 5
B . 9 1 E x p r e s s L a n e s S t a t u s R e p o r t A s o f D e c e m b e r 3 1 , 2 0 1 5
C . 9 1 E x p r e s s L a n e s S t a t u s R e p o r t A s o f J a n u a r y 3 1 , 2 0 1 6
D . 9 1 E x p r e s s L a n e s S t a t u s R e p o r t A s o f F e b r u a r y 2 9 , 2 0 1 6
E . 9 1 E x p r e s s L a n e s S t a t u s R e p o r t A s o f M a r c h 3 1 , 2 0 1 6
F . 9 1 E x p r e s s L a n e s S t a t u s R e p o r t A s o f A p r i l 3 0 , 2 0 1 6
G . 9 1 E x p r e s s L a n e s S t a t u s R e p o r t A s o f M a y 3 1 , 2 0 1 6
H . 9 1 E x p r e s s L a n e s S t a t u s R e p o r t A s o f J u n e 3 0 , 2 0 1 6
I . 9 1 E x p r e s s L a n e s S t a t u s R e p o r t A s o f J u l y 3 1 , 2 0 1 6
J . 9 1 E x p r e s s L a n e s S t a t u s R e p o r t A s o f A u g u s t 3 1 , 2 0 1 6
K . 9 1 E x p r e s s L a n e s S t a t u s R e p o r t A s o f S e p t e m b e r 3 0 , 2 0 1 6
ATTACHMENT A
•
OCTA Orange County Transportation Authority
'J La�,�es�
Status Report
November 2015
As of November 30, 2015
"
"
O p e r a t i o n s O v e r v i e w
T r a f f i c a n d R e v e n u e S t a t i s t i c s
T o t a l t r a f f i c v o l u m e o n t h e 9 1 E x p r e s s L a n e s f o r N o v e m b e r 2 0 1 5 w a s 1 , 1 0 6 , 0 7 3 . T h i s r e p r e s e n t s
a d a i l y a v e r a g e o f 3 6 , 8 6 9 . T h i s i s a 1 0 . 7 % i n c r e a s e i n t o t a l t r a f f i c v o l u m e f r o m t h e s a m e p e r i o d
l a s t y e a r w h e n t r a f f i c l e v e l s t o t a l e d 9 9 9 , 6 1 3 . P o t e n t i a l t o l l r e v e n u e f o r t h e m o n t h w a s $ 3 , 3 2 1 , 0 8 7
w h i c h r e p r e s e n t s a n i n c r e a s e o f 1 1 . 1 % f r o m t h e p r i o r y e a r ' s t o t a l o f $ 2 , 9 8 9 , 1 3 4 . C a r p o o l
p e r c e n t a g e f o r t h e m o n t h w a s 2 3 . 6 8 % a s c o m p a r e d t o t h e p r e v i o u s y e a r ' s r a t e o f 2 3 . 9 3 % .
M o n t h - t o - d a t e t r a f f i c a n d r e v e n u e d a t a a r e s u m m a r i z e d i n t h e t a b l e b e l o w . T h e f o l l o w i n g t r i p a n d
r e v e n u e s t a t i s t i c s t a b l e s r e p r e s e n t a l l t r i p s t a k e n o n t h e 9 1 E x p r e s s L a n e s a n d a s s o c i a t e d
p o t e n t i a l r e v e n u e f o r t h e m o n t h o f N o v e m b e r 2 0 1 5 .
C u r r e n t M o n t h - t o - D a t e ( M T D ) a s o f N o v e m b e r 3 0 , 2 0 1 5
T r i p s
N o v - 1 5
M T D
A c t u a l
S t a n t e c
M T D
P r o j e c t e d
#
V a r i a n c e
%
V a r i a n c e
N o v - 1 4
M T D
A c t u a l
Y r - t o - Y r
%
V a r i a n c e
F u l l T o l l L a n e s
8 4 4 , 1 0 8
8 1 1 , 0 4 5
3 3 , 0 6 3
4 . 1 %
7 6 0 , 3 8 0
1 1 . 0 %
3 + L a n e s
2 6 1 , 9 6 5
2 5 9 , 3 9 2
2 , 5 7 3
1 . 0 %
2 3 9 , 2 3 3
9 . 5 %
T o t a l G r o s s T r i p s
1 , 1 0 6 , 0 7 3
1 , 0 7 0 , 4 3 7
3 5 , 6 3 6
3 . 3 %
9 9 9 , 6 1 3
1 0 . 7 %
R e v e n u e
F u l l T o l l L a n e s
$ 3 , 2 6 4 , 6 2 2
$ 3 , 2 3 7 , 6 8 4
$ 2 6 , 9 3 7
0 . 8 %
$ 2 , 9 3 6 , 4 6 3
1 1 . 2 %
3 + L a n e s
$ 5 6 , 4 6 6
$ 6 7 , 7 7 2
( $ 1 1 , 3 0 6 )
( 1 6 . 7 % )
$ 5 2 , 6 7 0
7 . 2 %
T o t a l G r o s s R e v e n u e
$ 3 , 3 2 1 , 0 8 7
$ 3 , 3 0 5 , 4 5 6
$ 1 5 , 6 3 1
0 . 5 %
$ 2 , 9 8 9 , 1 3 4
1 1 . 1 %
A v e r a g e R e v e n u e p e r T r i p
A v e r a g e F u l l T o l l L a n e s
$ 3 . 8 7
$ 3 . 9 9
( $ 0 . 1 2 )
( 3 . 0 % )
$ 3 . 8 6
0 . 3 %
A v e r a g e 3 + L a n e s
$ 0 . 2 2
$ 0 . 2 6
( $ 0 . 0 4 )
( 1 5 . 4 % )
$ 0 . 2 2
0 . 0 %
A v e r a g e G r o s s R e v e n u e
$ 3 . 0 0
$ 3 . 0 9
( $ 0 . 0 9 )
( 2 . 9 % )
$ 2 . 9 9
0 . 3 %
! ' + J L a n e s s s
2
The 2016 fiscal year-to-date (YTD) traffic volume is 8% higher than the same period last year.
The 2016 fiscal year-to-date revenue is 8.8% higher than for the same period last year. Year-to-
date average revenue per -trip is $3.03.
Fiscal year-to-date traffic and revenue data are summarized in the table below. The following trip
and revenue statistics tables represent all trips taken on the 91 Express Lanes and associated
potential revenue for the months of July 2015 through November 2015.
FY 2015-16 to Date as of November 30, 2015
Trips
FY 2015-16
YTD
Actual
Stantec
YTD
Projected
#
Variance
%
Variance
FY 2014-15
YTD
Actual
Yr-to-Yr
%
Variance
Full Toll Lanes
4,434,017
4,404,664
29,353
0.7%
4,092,369
8.3%
3+ Lanes
1,346,522
1,401,778
(55,256)
(3.9%)
1,257,680
7.1%
Total Gross Trips
5,780,539
5,806,442
(25,903)
(0.4%)
5,350,049
8.0%
Revenue
Full Toll Lanes
$17,158,667
$17,378,113
($219,446)
(1.3%)
$15,753,534
8.9%
3+ Lanes
$340,500
$403,008
($62,508)
(15.5%)
$328,261
3.7%
Total Gross Revenue
$17,499,167
$17,781,121
($281,954)
(1.6%)
$16,081,795
8.8%
Average Revenue per Trip
Average Full Toll Lanes
$3.87
$3.95
($0.08)
(2.0%)
$3.85
0.5%
Average 3+ Lanes
$0.25
$0.29
($0.04)
(13.8%)
$0.26
(3.8%)
Average Gross Revenue
$3.03
$3.06
($0.03)
(1.0%)
$3.01
0.7%
014, Express
A Lanes
3
•
•
"
"
"
T r a f f i c a n d R e v e n u e S u m m a r y
T h e c h a r t b e l o w r e f l e c t s t h e t o t a l t r i p s b r e a k d o w n b e t w e e n F u l l T o l l t r i p s a n d H O V 3 + t r i p s f o r
F Y 2 0 1 5 - 1 6 o n a m o n t h l y b a s i s .
1 , 4 0 0 , 0 0 0
1 , 2 2 5 , 0 0 0
1 , 0 5 0 , 0 0 0
y 8 7 5 , 0 0 0
E
0
> 7 0 0 , 0 0 0
5 2 5 , 0 0 0
3 5 0 , 0 0 0 -
1 7 5 , 0 0 0
F Y 2 0 1 5 - 1 6 T r a f f i c V o l u m e O v e r v i e w
2 9 6 , 2 4 0
2 8 3 , 5 2 5
2 4 9 , 7 5 1
2 5 5 , 0 4 1
2 6 1 , 9 6 5
8 9 7 , 9 2 2
8 9 5 , 3 0 1
8 7 4 , 2 1 2
9 2 2 , 4 7 4
8 4 4 , 1 0 8
J u l - 1 5 A u g - 1 5 S e p - 1 5 O c t - 1 5 N o v - 1 5 D e c - 1 5 J a n - 1 6 F e b - 1 6 M a r - 1 6 A p r - 1 6 M a y - 1 6 J u n - 1 6
M o n t h
. F W I T o l l l a n e s 0 3 s L a n e s
T h e c h a r t b e l o w r e f l e c t s t h e g r o s s p o t e n t i a l r e v e n u e b r e a k d o w n b e t w e e n F u l l T o l l t r i p s a n d
H O V 3 + t r i p s f o r F Y 2 0 1 5 - 1 6 o n a m o n t h l y b a s i s .
$ 3 , 9 0 0 , 0 0 0
$ 3 , 7 0 0 , 0 0 0
$ 3 , 5 0 0 , 0 0 0
$ 3 , 3 0 0 , 0 0 0
$ 3 , 1 0 0 , 0 0 0
$ 2 , 9 0 0 , 0 0 0
$ 2 , 7 0 0 , 0 0 0
$ 2 , 5 0 0 , 0 0 0
F Y 2 0 1 5 - 1 6 R e v e n u e S u m m a r y
7 0 , 6 3 4
7 8 , 9 9 8
6 7 , 5 2 6 6 6 , 8 7 6
5 6 , 4 6 6
3 , 4 9 4 , 5 0 8
3 , 3 9 6 , 0 4 1
3 , 3 9 9 , 5 9 5
3 , 6 0 3 , 9 0 0
3 , 2 6 4 , 6 2 2
J u l - 1 5
A u g - 1 5
S e p - 1 5
O c t - 1 5
N o v - 1 5
D e c - 1 5 J a n - 1 6
M o n t h
. v u u r o l l L e n a L a n e s
F e b - 1 6 M a r - 1 6 A p r - 1 6 M a y - 1 6 J u n - 1 6
e E x p r e s s
1 L a n e s
4
Peak traffic hour in the eastbound direction reached or exceeded 90% or more of defined
capacity fourteen times during the month of November 2015. As demonstrated on the next chart,
westbound peak hour traffic volumes top out at 62% of defined capacity.
EASTBOUND PEAK -HOUR VOLUMES
Monday
11/02/15
Tuesday
11103/15
Wednesday
11104115
Thursday
11105115
Friday
11106/15
PM Time
Price
HOV
, Vol.
Cap.
Price
HOV
Vol,
Cap.
Price
HOV
Vol.
Cap.
Price
HOV
Vol.
Cap.
Price
HOV
Vol.
Cap.
1400 -1500
$4.70
290
2,020
59 %
$4.70
296
1,988
58%
$4.70
263
2,232
66 %
$4.85
310
2,563
75 %
$3.20
408
3,011
89%
1500-1600
$5.05
475
3,008
88%
$3.80
532
3,206
94%
$4.05
497
3,050
90%
$4.75
503
3,085
91%
$10.15
554
2,835
83%
1600-1700
$4.85
416
2,886
85%
$6.15
408
2,736
80%
$7.40
430
2,870
84%
$9.80
466
2,980
88%
$9.95
511
2,975
88%
1700 - 1800
$4.85
494
2,899
85%
$5.55
474
2,736
80 %
$6.90
511
3,052
90%
$9.05
479
2,868
84%
$6.40
455
2,915
86%
1800-1900
$5,05
552
2,791
82%
$3.60
516
2,886
85%
$3.60
553
2,963
87%
$4.40
517
2,821
83%
$5.95
508
2,756
81%
1900-2000
$3.55
341
1,755
52%
$3.55
511
2,609
77%
$3.55
406
2,105
62%
$5.15
541
2,584
76%
$5.60
507
1,983
58%
Monday
11109115
Tuesday
11110115
Wednesday
11111/15
Thursday
11/12115
Friday
11113115
PM Time
Price
HOV
Vol. ' Cap.
Price
HOV
Vol.
Cap.
Price
HOV
Vol.
Cap.
Price
HOV
Vol.
Cap.
Price
HOV
Vol.
Cap.
1400-1500
$4,70
260
1,935 57%
$4.70
302
2,137
63%
$4.70
427
2,152
63%
$4.85
341
2,469
73%
$3.20
392
3,006
88%
1500-1600
$5.05
516
3,060 90%
$3.80
465
3,063
90%
$4.05
575
2,870
84%
$4.75
471
2,954
87%
$10.15
525
2,852
84%
1600-1700
$4.85
450
3,146 93%
$6.15
452
2,987
88%
$7.40
539
2,791
82%
$9.80
469
2,840
84%
$9.95
461
2,789
82%
1700 - 1800
$4.85
431
2,859 84%
$5.55
484
3,059
90%
$6.90
510
2,450
72 %
$9.05
467
2,865
84%
$6.40
518
2,876
85%
1800-1900
$5.05
516
2,504 74%
$3.60
584
3,066
90%
$3.60
607
2,587
76%
$4.40
569
3,047
90%
$5.95
555
2,833
83%
1900-2000
$3.55
306
1,379 41%
$3.55
478
2,215
65%
$3.55
366
1,422
42%
$5.15
599
2,892
85%
$5.60
508
2,068
61%
Monday
11/16115
Tuesday
11117/15
Wednesday
11118/15
Thursday
11/19115
Friday
11120115
PM Time
Price
NOV
Vol.
Cap.
Price
HOV
Vol.
Cap.
Price
HOV
Vol.
Cap.
Price
HOV
Vol.
Cap.
Price
HOV
Vol,
Cap.
1400-1500
$4.70
251
1,727
51%
$4.70
286
2,303
68%
$4.70
265
2,202
65%
$4.85
322
2,426
71%
$3.20
420
2,986
88%
1500-1600
$5.05
542
3,061
90%
$3.80
530
3,112
92%
$4.05
455
3,151
93%
$4.75
484
3,014
89%
$10.15
541
2,845
84%
1600 - 1700
$4.85
432
2,913
86%
$6.15
430
2,887
85%
$7.40
436
2,866
84%
$9.80
445
2,939
86%
$9.95
470
2,909
86%
1700-1800
$4.85
479
3,062
90%
$5.55
479
2,840
84%
$6.90
481
2,909
86%
$9.05
496
2,903
85%
$6.40
489
2,818
83%
1800-1900
$5.05
594
3,013
89%
$3.60
510
2,872
84%
$3.60
563
3,016
89%
$4.40
542
2,964
87%
$5.95
586
2,819
83%
1900-2000
$3.55
343
1,519
45%
$3.55
520
2,683
79%
$3.55
473
2,264
67%
$5.15
510
2,574
76%
$5.60
471
1,978
58%
Monday 11123/15
Tuesday
11124115
Wednesday
11125115
Thursday
11126115
Friday
11127115
PM Time
Price
HOV = Vol.
Cap.
Price
HOV
Vol.
Cap.
Price
HOV
Vol.
Cap.
Price
HOV
Vol.
Cap.
Price
HOV
Vol.
Cap.
1400-1500
$4.70
391 2,138
63%
$4.70
456
2,643
78%
$6.80
516
2,947
87%
$4.85
522
1,311
39%
$4.50
295
1,084
32/
1500-1600
$5.05
536 2,931
86%
$3.80
599
2,976
88%
$7.80
444
2,265
67%
$4.50
436
1,125
33%
$4.50
303
1,037
31%
1600-1700
$4.85
471 2,699
79%
$6.15
504
2,810
83%
$7.80
568
2,959
87%
$4.50
409
1,089
32%
$4.50
315
1,049
31%
1700-1800
$4.85
383 2,464
72%
$5.55
520
2,832
83%
$7.80
404
2,206
65%
$4.50
547
1,327
39%
$4.50
416
1,439
42%
1800-1900
$5.05
386 2,283
67%
$3.60
582
2,769
81%
$5.55
568
2,638
78%
$4.85
576
1,215
36%
$4.50
319
874
26%
1900-2000
$3.55
589 2,356
69%
$3.55
397
1,830
54%
$5.30
392
1,316
39%
$4.85
666
1,338
39%
$4.50
287
706
21%
Monday
11130115
Tuesday
12/01115
Wednesday
12/02115
Thursday
12103/15
Friday
12104115
PM Time
Price . HOV
Vol. ' Cap.
Price HOV
Vol.
Cap.
Price HOV
Vol
Cap.
Price HOV
Vol.
Cap.
Price HOV
Vol.
Cap.
1400 - 1500
$4.70 286
1,977 58
1500 - 1600
$5.05 467
3,010 89
1600 - 1700
$4.85 282
2,078 61
1700 - 1800
$4.85 263
2,226 65
1800 - 1900
$5.05 511
2,734 80
1900 - 2000
$3.55 513
2,459 72
2 Lamesss
5
•
•
•
"
"
"
W E S T B O U N D P E A K - H O U R V O L U M E S
M o n d a y
1 1 / 0 2 1 1 5
T u e s d a y
1 1 1 0 3 1 1 5
W e d n e s d a y
1 1 / 0 4 / 1 5
T h u r s d a y
1 1 / 0 5 / 1 5
F r i d a y 1 1 1 0 6 1 1 5
A M T i m e
P r i c e
H O V
V o l
C a p .
P r i c e
H O V
V o l .
C a p .
P r i c e
H O V
V o l .
C a p .
P r i c e
N O V
V o l .
C a p .
p r i c e
H O V " V o l .
C a p .
0 4 0 0 - 0 5 0 0
$ 2 . 8 0
4 2 1
1 , 1 9 3
3 5 %
$ 2 . 8 0
4 1 7
1 , 2 5 5
3 7 %
$ 2 . 8 0
4 0 8
1 , 1 7 2
3 4 %
$ 2 . 8 0
4 0 8
1 , 1 7 4
3 5 %
$ 2 . 8 0
3 5 8 1 , 0 3 6
3 0 %
0 5 0 0 - 0 6 0 0
$ 4 . 5 0
5 6 8
1 , 9 6 5
5 8 %
$ 4 . 5 0
5 8 7
1 , 9 1 2
5 6 %
$ 4 . 5 0
5 8 5
1 , 9 4 2
5 7 %
$ 4 . 5 0
6 0 8
2 , 0 6 0
6 1 %
$ 4 . 2 5
5 7 7 1 , 9 4 1
5 7 %
0 6 0 0 - 0 7 0 0
$ 4 . 7 0
4 7 4
1 , 9 2 3
5 7 %
$ 4 . 7 0
4 3 7
1 , 7 1 6
5 0 %
$ 4 . 7 0
5 1 9
1 , 9 4 3
5 7 %
$ 4 . 7 0
5 1 5
1 , 9 5 5
5 8 %
$ 4 . 5 0
4 7 5 1 , 8 5 0
5 4 %
0 7 0 0 - 0 8 0 0
$ 5 . 2 0
3 0 9
1 , 6 4 7
4 8 %
$ 5 . 2 0
3 6 0
1 , 6 5 6
4 9 %
$ 5 . 2 0
3 2 5
1 , 6 4 5
4 8 %
$ 5 . 2 0
3 2 5
1 , 7 0 2
5 0 %
$ 5 . 0 5
2 9 7 1 , 5 9 0
4 7 %
0 8 0 0 - 0 9 0 0
$ 4 . 7 0
1 9 8
1 , 6 8 7
5 0 %
$ 4 . 7 0
1 8 7
1 , 6 8 8
5 0 %
$ 4 . 7 0
1 3 8
1 , 3 5 4
4 0 %
$ 4 . 7 0
1 8 5
1 , 5 7 8
4 6 %
$ 4 . 5 0
1 4 3 8 9 4
2 6 %
0 9 0 0 - 1 0 0 0
$ 3 . 7 0
1 7 2
1 , 5 2 7
4 5 %
$ 3 . 7 0
1 6 6
1 , 5 3 0
4 5 %
$ 3 . 7 0
1 4 9
1 , 2 2 7
3 6 %
$ 3 . 7 0
1 9 9
1 , 4 7 7
4 3 %
$ 3 . 7 0
1 9 5 1 , 4 7 7
4 3 %
M o n d a y
1 1 1 0 9 1 1 5
T u e s d a y
1 1 / 1 0 1 1 5
W e d n e s d a y
1 1 1 1 1 1 1 5
T h u r s d a y
1 1 1 1 2 1 1 5
F r i d a y
1 1 / 1 3 / 1 5
A M T i m e
P r i c e
H O V
V o l
C a p .
P r i c e
H O V
V o l .
C a p .
P r i c e
H O V
V o l
C a p .
P r i c e
H O V
V o l .
C a p .
P r i c e
H O V
V o l .
C a p .
0 4 0 0 - 0 5 0 0
$ 2 . 8 0
4 1 1
1 , 2 4 9
3 7 %
$ 2 . 8 0
3 7 0
1 , 0 8 6
3 2 %
$ 2 . 8 0
3 1 8
9 1 6
2 7 %
$ 2 . 8 0
3 8 3
1 , 1 5 3
3 4 %
$ 2 . 8 0
3 7 9
1 , 0 6 8
3 1 %
0 5 0 0 - 0 6 0 0
$ 4 . 5 0
5 8 7
1 , 9 8 5
5 8 %
$ 4 . 5 0
6 1 9
1 , 9 6 2
5 8 %
$ 4 . 5 0
4 1 3
1 , 3 6 5
4 0 %
$ 4 . 5 0
6 1 3
1 , 9 7 9
5 8 %
$ 4 . 2 5
5 8 1
1 , 9 2 1
5 7 %
0 6 0 0 - 0 7 0 0
$ 4 . 7 0
5 1 1
1 , 9 3 0
5 7 %
$ 4 . 7 0
5 0 3
1 , 9 4 7
5 7 %
$ 4 , 7 0
3 5 4
1 , 4 7 1
4 3 %
$ 4 . 7 0
5 4 4
1 , 9 8 1
5 8 %
$ 4 . 5 0
4 8 5
1 , 8 7 9
5 5 %
0 7 0 0 - 0 8 0 0
$ 5 . 2 0
3 1 5
1 , 5 8 8
4 7 %
$ 5 . 2 0
3 3 6
1 , 7 0 3
5 0 %
$ 5 . 2 0
2 9 4
1 , 3 0 0
3 8 %
$ 5 . 2 0
3 1 7
1 , 7 2 3
5 1 %
$ 5 . 0 5
2 9 4
1 , 5 3 1
4 5 %
0 8 0 0 - 0 9 0 0
$ 4 . 7 0
1 7 3
1 , 5 5 0
4 6 %
$ 4 . 7 0
2 1 3
1 , 6 9 9
5 0 %
$ 4 . 7 0
2 6 7
1 , 0 9 5
3 2 %
$ 4 . 7 0
1 9 1
1 , 6 3 4
4 8 %
$ 4 . 5 0
1 8 7
1 , 5 0 6
4 4 %
0 9 0 0 - 1 0 0 0
$ 3 . 7 0
1 4 1
1 , 3 0 9
3 9 %
$ 3 . 7 0
1 8 5
1 , 4 8 2
4 4 %
$ 3 . 7 0
4 0 5
1 , 4 6 3
4 3 %
$ 3 . 7 0
1 9 5
1 , 5 0 9
4 4 %
$ 3 . 7 0
1 9 1
1 , 1 9 7
3 5 %
M o n d a y
1 1 / 1 6 / 1 5
T u e s d a y
1 1 / 1 7 / 1 5
W e d n e s d a y
1 1 / 1 8 1 1 5
T h u r s d a y
1 1 1 1 9 1 1 5
F r i d a y
1 1 / 2 0 1 1 5
A M T i m e
P r i c e
H O V
V o l .
C a p .
P r i c e
H O V
V o l .
C a p .
P r i c e
H O V
V o l
C a p .
P r i c e
H O V
V o l
C a p .
P r i c e
H O V
V o l .
C a p .
0 4 0 0 - 0 5 0 0
$ 2 . 8 0
4 0 6
1 , 1 9 2
3 5 %
$ 2 . 8 0
4 2 6
1 , 2 3 8
3 6 %
$ 2 . 8 0
4 0 6
1 , 1 5 9
3 4 %
$ 2 . 8 0
3 5 5
9 7 1
2 9 %
$ 2 . 8 0
3 7 5
1 , 1 3 5
3 3 %
0 5 0 0 - 0 6 0 0
$ 4 . 5 0
5 7 3
1 , 9 3 1
5 7 %
$ 4 . 5 0
5 8 7
1 , 9 4 7
5 7 %
$ 4 . 5 0
5 9 9
1 , 9 4 2
5 7 %
$ 4 . 5 0
6 5 7
2 , 1 0 6
6 2 %
$ 4 . 2 5
5 7 6
1 , 9 0 3
5 6 %
0 6 0 0 - 0 7 0 0
$ 4 . 7 0
4 5 9
1 , 8 6 6
5 5 %
$ 4 . 7 0
5 4 8
2 , 0 2 4
6 0 � /
$ 4 . 7 0
4 8 8
1 , 9 2 3
5 7 %
$ 4 . 7 0
5 0 7
2 , 0 5 4
6 0 %
$ 4 . 5 0
4 8 3
1 , 8 4 0
5 4 %
0 7 0 0 - 0 8 0 0
$ 5 . 2 0
2 0 9
1 , 6 8 3
5 0 %
$ 5 , 2 0
1 5 2
6 1 5
1 8 %
$ 5 . 2 0
3 2 6
1 , 6 8 6
5 0 %
$ 5 . 2 0
3 5 9
1 , 7 7 5
5 2 %
$ 5 . 0 5
3 3 2
1 , 4 7 9
4 4 %
0 8 0 0 - 0 9 0 0
$ 4 . 7 0
1 8 1
1 , 6 2 6
4 8 %
$ 4 . 7 0
9 4
7 5 5
2 2 %
$ 4 . 7 0
2 0 2
1 , 6 8 4
5 0 %
$ 4 . 7 0
2 3 6
1 , 7 2 6
5 1 %
$ 4 . 5 0
1 8 3
1 , 2 3 3
3 6 � /
0 9 0 0 - 1 0 0 0
$ 3 . 7 0
1 8 0
1 , 4 7 1
4 3 %
$ 3 . 7 0
1 9 2
1 , 8 1 2
5 3 %
$ 3 . 7 0
1 6 1
1 , 4 7 1
4 3 %
$ 3 . 7 0
2 1 6
1 , 6 0 1
4 7 %
$ 3 . 7 0
1 7 7
1 , 1 0 6
3 3 %
M o n d a y
1 1 1 2 3 1 1 5
T u e s d a y
1 1 1 2 4 1 1 5
W e d n e s d a y
1 1 / 2 5 1 1 5
T h u r s d a y
1 1 / 2 6 1 1 5
F r i d a y
1 1 1 2 7 1 1 5
A M T i m e
P r i c e
H O V
V o l .
C a p .
P r i c e
N O V
V o l
C a p .
P r i c e
N O V
V o l
C a p .
P r i c e
N O V
- . V o l .
C a p .
P r i c e
H O V
V o l .
C a p .
0 4 0 0 - 0 5 0 0
$ 2 . 8 0
3 4 5
9 7 7
2 9 %
$ 2 . 8 0
3 8 9
1 , 0 7 2
3 2 %
$ 2 . 8 0
3 9 7
1 , 0 3 3
3 0 %
$ 1 . 5 0
2 5
4 8
1 %
$ 1 . 5 0
4 7
1 4 3
4 %
0 5 0 0 - 0 6 0 0
$ 4 . 5 0
6 0 1
1 , 9 3 9
5 7 %
$ 4 . 5 0
5 9 3
1 , 8 6 2
5 5 %
$ 4 . 7 0
5 4 6
1 , 7 4 7
5 1 %
$ 1 . 5 0
2 8
7 9
2 %
$ 1 . 5 0
9 1
2 9 1
9 %
0 6 0 0 - 0 7 0 0
$ 4 . 7 0
4 4 2
1 , 8 8 5
5 5 %
$ 4 . 7 0
4 6 7
1 , 8 4 6
5 4 %
$ 4 . 8 5
3 5 9
1 , 5 4 3
4 5 %
$ 1 . 5 0
2 5
1 0 0
3 %
$ 2 . 3 0
7 7
3 0 1
9 %
0 7 0 0 - 0 8 0 0
$ 5 . 2 0
3 5 7
1 , 6 5 8
4 9 %
$ 5 . 2 0
3 6 3
1 , 6 5 9
4 9 %
$ 5 . 3 0
2 3 6
1 , 0 5 9
3 1 %
$ 1 . 5 0
4 3
1 5 4
5 %
$ 2 . 8 0
9 8
3 7 4
1 1 %
0 8 0 0 - 0 9 0 0
$ 4 . 7 0
2 6 1
1 , 5 4 6
4 5 %
$ 4 . 7 0
2 5 5
1 , 4 6 0
4 3 %
$ 5 . 3 0
1 9 8
9 1 5
2 7 %
$ 1 . 5 0
1 1 5
2 9 6
9 %
$ 2 . 8 0
1 1 6
4 8 0
1 4 %
0 9 0 0 - 1 0 0 0
$ 3 . 7 0
3 3 3
1 , 5 1 5
4 5 %
$ 3 . 7 0
3 0 0
1 , 4 8 4
4 4 � %
$ 4 . 8 5
2 3 0
1 , 0 3 2
3 0 %
$ 2 . 3 0
2 3 2
5 1 2
1 5 %
$ 3 . 5 5
2 1 9
6 4 4
1 9 %
M o n d a y
1 1 1 3 0 / 1 5
T u e s d a y
1 2 1 0 1 1 1 5
W e d n e s d a y
1 2 1 0 2 / 1 5
T h u r s d a y
1 2 1 0 3 1 1 5
F r i d a y
1 2 1 0 4 1 1 5
A M T i m e
P r i c e
H O V
V o l .
C a p .
P r i c e H O V
V o l .
C a p .
P r i c e 1 1 0 V
V o l .
C a p .
P r i c e H O V
V o l
C a p .
P r i c e H O V
V o l .
C a p .
0 4 0 0 - 0 5 0 0
$ 2 . 8 0
4 1 6
1 , 2 7 8
3 8
0 5 0 0 - 0 6 0 0
$ 4 . 5 0
5 9 9
1 , 9 8 6
5 8 %
0 6 0 0 - 0 7 0 0
$ 4 . 7 0
4 8 2
1 , 8 9 6
5 6 %
0 7 0 0 - 0 8 0 0
$ 5 . 2 0
3 4 1
1 , 6 5 2
4 9 %
0 8 0 0 - 0 9 0 0
$ 4 . 7 0
1 8 5
1 , 5 0 1
4 4 %
0 9 0 0 - 1 0 0 0
$ 3 . 7 0
1 8 5
1 , 6 2 3
4 8 %
0 4 . , E x p r e s s
6
Performance Measures
REPORTING REQUIREMENT
1 Reporting
Period
PERFORMANCE STANDARD
Nov-15
Performance
CUSTOM ER SERVICE
Call Wait Time
monthly
Not to exceed 120 seconds
1:46
Abandon Rate
Monthly
No more than 4.0%
1.8%
Customer Satisfaction
Monthly
At least 75 outbound calls
76
Convert Violators to Customers
quarterly
8% or more
Convert Violators to Customers
annually
10% or more
VIOLATION PROCESSING
Response Time
Monthly
Within 2 business days of receipt
1.0
CUSA Violation Collection Rate
quarterly
70% or more
CUSA Violation Collection Rate
Amually
74% or more
TRAFFIC OPERATIONS
Initial & Secondary Reviews
Monthly
Equal to or less than 15 days
2.6
* Plate Msread Errors
Monthly
Equal to or less than 0.4%
0.03%
CAS Response Time
Monthly
0:20 (minutes) per call
0:09
ACCOUNTING
Exceptions
Monthly
No more than 3 0
INFORMATION TECHNOLOGY
Back -office System Uptime
Monthly
99% Availability
100%
Network Uptime
Monthly
99% Availability
100%
CUSA =Cofiroute USA; CAS=Customer Assistance Specialists
• P late M isread Error performance is current after a 60-day hold -back period; therefore, percentage reported here is for 2 months prio r to
the month of this report.
Incoming Call Activity
INCOMING CALL VOLUME
November-15 October-15 FY
°I of
Total Calls Total Total Calls % of Total Average
Representatives Answered
NR Answ ered
*Abandoned Calls = or >20 seconds
**Abandoned Calls - all others
21,154
7,671
555
1,757
67.9%
24.6%
1.8%
5.6%
24,141
8,253
599
2,165
68.7%
23.5%
1.7%
6.2%
22,984
8,494
1,044
2,119
Total Incoming Calls: 31,137
35,158
34,641
*This data is used in the Abandoned Calls performance measure.
"This data represents all NR abandons and abandons outside the performance measure threshold.
Transponder Distribution Status
TRANSPONDER DISTRIBUTION
November-15 October-15
Tags 1 /o of Total Tags % of Total
FY 2015-16
Average To -Date
Issued
To New Accounts
Additional Tags to Existing Accounts
Replacement Transponders
Total Issued
2,111
894
620
1,013
2,527
35.4%
24.5%
40.1 %
882 35.7%
618 25.0%
973 39.4%
2,473
Returned
Account Closures
Accounts Dow nsizing
Defective Transponders
Total Returned
444 31.5%
112 7.9%
855 60.6%
1,411
599 30.6%
178 9.1%
1,181 60.3%
1,958
456 29.1%
140 8.9%
969 61.9%
1,565
l +/ pt essss
7
•
•
•
"
"
"
A t t h e e n d o f N o v e m b e r 2 0 1 5 , t h e 9 1 E x p r e s s L a n e s h a d 1 1 7 , 9 6 7 a c t i v e c u s t o m e r a c c o u n t s ,
w i t h 1 7 9 , 3 4 3 t r a n s p o n d e r s a s s i g n e d t o t h o s e a c c o u n t s .
N u m b e r o f A c c o u n t s b y F i s c a l Y e a r
A s o f N o v e m b e r 3 0 , 2 0 1 5
1 2 2 , 0 0 0
1 2 0 , 0 0 0
1 1 8 , 0 0 0 -
1 1 6 , 0 0 0 -
1 1 4 , 0 0 0 -
1 1 2 , 0 0 0 -
1 1 0 , 0 0 0
1 0 8 , 0 0 0
1 1 9 , 9 9 2
1 1 8 , 4 1 6
0 4 ' 0 ( O 0 1
L 0 0 b L 0 0 h L 0 0 0
1 1 7 , 8 8 8 1 1 7 , 9 6 7
1 1 4 , 5 5 6 1 1 4 , 1 3 8
1 1 2 , 5 8 4 1 1 2 , 4 7 3
1 1 3 , 6 7 2
1 1 6 , 8 1 3
1 1 2 , 9 2 9
0 4 ' O o i y 0 y , N . y ' 3 2 y A ���� �����
L ' Z t i 0 0 �� L 0 0 0 , t i Q s L Q t i Q s t i Q s t i Q . y ' Z .
F i s c a l Y e a r
O p e r a t i o n a l H i g h l i g h t s
O n - r o a d O p e r a t i o n s
C u s t o m e r A s s i s t a n c e S p e c i a l i s t s ( C A S ) r e s p o n d e d t o 1 3 3 c a l l s d u r i n g N o v e m b e r . T h e C A S t e a m
r e c e i v e d 7 2 c a l l s t o a s s i s t d i s a b l e d v e h i c l e s , 1 2 c a l l s t o r e m o v e d e b r i s a n d c o n d u c t e d 3 6 a s s i s t s
o r t r a f f i c b r e a k s . T h e r e w e r e 8 a c c i d e n t s i n t h e E x p r e s s L a n e s a n d 5 a c c i d e n t s i n t h e g e n e r a l -
p u r p o s e l a n e s t h e C A S p r o v i d e d a s s i s t a n c e t o .
( 9 0 ' 1 E x p r e s s
/ a e s
a
Financial Highlights
91 Express Lanes
Operating Statement
YTD as of : November 30, 2015
YTD Variance
Description
Actual t'I
Budget t'I
Dollar $
Percent (%)
Operating revenues:
Toll re\enue
$ 16, 324, 096.24
$ 15,147, 839.00
$ 1,176, 257.24
7.8
Fee revenue
4,113, 551.31
2, 953, 780.00
1,159, 771.31
39.3
Total operating revenues
20,437,647.55
18,101,619.00
2,336,028.55
12.9
Operating expenses:
Contracted services
3,455,249.00
3,538,600.00
83,351.00
2.4
Administrative fee
1,085,992.70
1,097,450.00
11,457.30
1.0
Other professional services
379,486.85
1,084,480.00
704,993.15
65.0
Credit card processing fees
348,039.84
349,259.00
1,219.16
0.3
Toll road account servicing
365,758.80
119,560.00
(246,198.80)
(205.9)
Other insurance expense
141,877.71
312,375.00
170,497.29
54.6
Toll road maintenance supply repairs
58,323.44
85,385.00
27,061.56
31.7
Patrol services
237,983.69
231,160.00
(6,823.69)
(3.0)
Building equipment repairs and maint
175,021.56,
299,511.00
124,489.44
41.6
Other services
2,600.00
7,125.00
4,525.00
63.5
Utilities
8,233.69
16,660.00
8,426.31
50.6
Office expense
18,441.84
38,035.00
19,593.16
51.5
Bad debt expense
(2,104.36)
-
2,104.36
N/A
Miscellaneous (2)
9,707.79
33,495.00
23,787.21
71.0
Leases
103,496.90
206,170.00
102,673.10
49.8
Total operating expenses
6,388,109.45
7,419,265.00
1,031,155.55
13.9
Depreciation and amortization (3)
1,324,094.48
-
(1,324,094.48)
N/A
Operating income (loss)
12,725,443.62
10,682,354.00
2,043,089.62
19.1
Nonoperating revenues (expenses):
Reimbursement from Other Agencies
-
577,080.00
(577,080.00)
(100.0)
Interest income
377,396.85
307,124.00
70,272.85
22.9
Interest expense
r (2,377,395.69)
r (2,393,355.00)
15,959.31
r 0.7
Other
489,381.29
-
489,381.29
N/A
Total nonoperating revenues (expenses)
(1,510,617.55)
(1,509,151.00)
(1,466.55)
(0.1)
Transfers in
-
-
-
N/A
Transfers out
-
-
N/A
Net income (loss) $ 11,214,826.07 $ 9,173,203.00 $ 2,041,623.07 22.3
'Actual amounts are accounted for on the accrual basis of accounting in an enterprise fund. Budget amounts are
accounted for on a modified accrual basis of accounting.
'Miscellaneous expenses include: Bond Insurance Costs, Bank Service Charge, Transponder Materials.
'Depreciation and amortization are not budgeted items.
Capital Asset Activity
During the five months ending November 30, 2015, capital asset activities included $231,898 for
the purchase of transponders.
04Expressn
9
ATTACHMENT B
•
FIN
OCTA Orange County Transportation Authority
Express
Lanes
Status Report
December 2015
As of December 31, 2015
"
"
O p e r a t i o n s O v e r v i e w
T r a f f i c a n d R e v e n u e S t a t i s t i c s
T o t a l t r a f f i c v o l u m e o n t h e 9 1 E x p r e s s L a n e s f o r D e c e m b e r 2 0 1 5 w a s 1 , 1 4 7 , 6 1 1 . T h i s r e p r e s e n t s
a d a i l y a v e r a g e o f 3 7 , 0 2 0 . T h i s i s a 9 . 4 % i n c r e a s e i n t o t a l t r a f f i c v o l u m e f r o m t h e s a m e p e r i o d l a s t
y e a r w h e n t r a f f i c l e v e l s t o t a l e d 1 , 0 4 9 , 1 5 5 . P o t e n t i a l t o l l r e v e n u e f o r t h e m o n t h w a s $ 3 , 4 2 2 , 2 3 6
w h i c h r e p r e s e n t s a n i n c r e a s e o f 1 0 . 4 % f r o m t h e p r i o r y e a r ' s t o t a l o f $ 3 , 0 9 8 , 8 9 3 . C a r p o o l
p e r c e n t a g e f o r t h e m o n t h w a s 2 4 . 1 0 % a s c o m p a r e d t o t h e p r e v i o u s y e a r ' s r a t e o f 2 3 . 8 1 % .
M o n t h - t o - d a t e t r a f f i c a n d r e v e n u e d a t a a r e s u m m a r i z e d i n t h e t a b l e b e l o w . T h e f o l l o w i n g t r i p a n d
r e v e n u e s t a t i s t i c s t a b l e s r e p r e s e n t a l l t r i p s t a k e n o n t h e 9 1 E x p r e s s L a n e s a n d a s s o c i a t e d
p o t e n t i a l r e v e n u e f o r t h e m o n t h o f D e c e m b e r 2 0 1 5 .
C u r r e n t M o n t h - t o - D a t e ( M T D ) a s o f D e c e m b e r 3 1 , 2 0 1 5
T r i p s
D e c - 1 5
M T D
A c t u a l
S t a n t e c
M T D
P r o j e c t e d
#
V a r i a n c e
%
V a r i a n c e
D e c - 1 4
M T D
A c t u a l
Y r - t o - Y r
%
V a r i a n c e
F u l l T o l l L a n e s
8 7 1 , 0 3 1
7 9 9 , 6 7 2
7 1 , 3 5 9
8 . 9 %
7 9 9 , 3 9 7
9 . 0 %
3 + L a n e s
2 7 6 , 5 8 0
2 8 1 , 6 7 8
( 5 , 0 9 8 )
( 1 . 8 % )
2 4 9 , 7 5 8
1 0 . 7 %
T o t a l G r o s s T r i p s
1 , 1 4 7 , 6 1 1
1 , 0 8 1 , 3 5 0
6 6 , 2 6 1
6 . 1 %
1 , 0 4 9 , 1 5 5
9 . 4 %
R e v e n u e
F u l l T o l l L a n e s
$ 3 , 3 4 8 , 4 9 0
$ 3 , 1 7 3 , 8 4 8
$ 1 7 4 , 6 4 2
5 . 5 %
$ 3 , 0 3 7 , 7 5 1
1 0 . 2 %
3 + L a n e s
$ 7 3 , 7 4 6
$ 7 8 , 1 0 0
( $ 4 , 3 5 4 )
( 5 . 6 % )
$ 6 1 , 1 4 2
2 0 . 6 %
T o t a l G r o s s R e v e n u e
$ 3 , 4 2 2 , 2 3 6
$ 3 , 2 5 1 , 9 4 8
$ 1 7 0 , 2 8 8
5 . 2 %
$ 3 , 0 9 8 , 8 9 3
1 0 . 4 %
A v e r a g e R e v e n u e p e r T r i p
A v e r a g e F u l l T o l l L a n e s
$ 3 . 8 4
$ 3 . 9 7
( $ 0 . 1 3 )
( 3 . 3 % )
$ 3 . 8 0
1 . 1 %
A v e r a g e 3 + L a n e s
$ 0 . 2 7
$ 0 . 2 8
( $ 0 . 0 1 )
( 3 . 6 % )
$ 0 . 2 4
1 2 . 5 %
A v e r a g e R e v e n u e P e r T r i p
$ 2 . 9 8
$ 3 . 0 1
( $ 0 . 0 3 )
( 1 . 0 % )
$ 2 . 9 5
1 . 0 %
" E x p r e s s
L a m s
2
The 2016 fiscal year-to-date (YTD) traffic volume is 8.3% higher than the same period last year.
The 2016 fiscal year-to-date revenue is 9.1% higher than for the same period last year. Year-to-
date average revenue per -trip is $3.02.
Fiscal year-to-date traffic and revenue data are summarized in the table below. The following trip
and revenue statistics tables represent all trips taken on the 91 Express Lanes and associated
potential revenue for the months of July 2015 through December 2015.
FY 2015-16 to Date as of December 31, 2015
Trips
FY 2015-16
YTD
Actual
Stantec
YTD
Projected
#
Variance
%
Variance
FY 2014-15
YTD
Actual
Yr-to-Yr
%
Variance
Full Toll Lanes
5,305,048
5,204,336
100,712
1.9%
4,891,766
8.4%
3+ Lanes
1,623,102
1,683,456
(60,354)
(3.6%)
1,507,438
7.7%
Total Trips
6,928,150
6,887,792
40,358
0.6%
6,399,204
8.3%
Full Toll Lanes
$20,507,157
$20,551,961
($44,804)
(0.2%)
$18,791,286
9.1%
3+ Lanes
$414,245
$481,107
($66,862)
(13.9%)
$389,403
6.4%
Total Revenue
$20,921,403
$21,033,069
($111,666)
(0.5%)
$19,180,688
9.1%
Full Toll Lanes
$3.87
$3.95
($0.08)
(2.0%)
$3.84
0.8%
3+ Lanes
$0.26
$0.29
($0.03)
(10.3%)
$0.26
0.0%
Revenue Per Trip
$3.02
$3.05
($0.03)
(1.0%)
$3.00
0.7%
Express
Lanes
3
•
•
•
"
"
T r a f f i c a n d R e v e n u e S u m m a r y
T h e c h a r t b e l o w r e f l e c t s t h e t o t a l t r i p s b r e a k d o w n b e t w e e n F u l l T o l l t r i p s a n d H O V 3 + t r i p s f o r
F Y 2 0 1 5 - 1 6 o n a m o n t h l y b a s i s .
1 , 4 0 0 , 0 0 0 -
1 , 2 2 5 , 0 0 0
1 , 0 5 0 , 0 0 0
d 8 7 5 , 0 0 0 -
E
0
> 7 0 0 , 0 0 0 -
5 2 5 , 0 0 0 -
3 5 0 , 0 0 0 -
1 7 5 , 0 0 0
F Y 2 0 1 5 - 1 6 T r a f f i c V o l u m e O v e r v i e w
2 9 6 , 2 4 0
8 9 7 , 9 2 2
2 8 3 , 5 2 5
8 9 5 , 3 0 1
2 4 9 , 7 5 1
8 7 4 , 2 1 2
2 5 5 , 0 4 1
9 2 2 , 4 7 4
2 6 1 , 9 6 5
8 4 4 , 1 0 8
2 7 6 , 5 8 0
8 7 1 , 0 3 1
J u l - 1 5 A u g - 1 5 S e p - 1 5 O c t - 1 5 N o v - 1 5 D e c - 1 5
J a n - 1 6 F e b - 1 6 M a r - 1 6 A p r - 1 6 M a y - 1 6 J u n - 1 6
M o n t h
O F u l l T o l l l a n e s N . L a n e s
T h e c h a r t b e l o w r e f l e c t s t h e g r o s s p o t e n t i a l r e v e n u e b r e a k d o w n b e t w e e n F u l l T o l l t r i p s a n d
H O V 3 + t r i p s f o r F Y 2 0 1 5 - 1 6 o n a m o n t h l y b a s i s .
$ 3 , 9 0 0 , 0 0 0
$ 3 , 7 0 0 , 0 0 0
$ 3 , 5 0 0 , 0 0 0
y $ 3 , 3 0 0 , 0 0 0
d
g $ 3 , 1 0 0 , 0 0 0
$ 2 , 9 0 0 , 0 0 0
$ 2 , 7 0 0 , 0 0 0
$ 2 , 5 0 0 , 0 0 0
F Y 2 0 1 5 - 1 6 R e v e n u e S u m m a r y
7 0 , 6 3 4
7 8 , 9 9 8
3 , 4 9 4 , 5 0 8
6 7 , 6 2 6 6 6 , 8 7 6
3 , 3 9 6 , 0 4 1
3 , 3 9 9 , 5 9 5
3 , 6 0 3 , 9 0 0
5 8 , 4 6 6
7 3 , 7 4 6
3 , 2 6 4 , 6 2 2
3 , 3 4 8 , 4 9 0
J u l - 1 5 A u g - 1 5 S e p - 1 5 O c t - 1 5 N o v - 1 5 D e c - 1 5 J a n - 1 6 F e b - 1 6 M a r - 1 6 A p r - 1 6 M a y - 1 6 J u n - 1 6
M o n t h
. F u l l T O L a n e s �% 4 - L a s e
E x p r e s s
L a n e s 4
Peak traffic hour in the eastbound direction reached or exceeded 90% or more of defined
capacity seven times during the month of December 2015. As demonstrated on the next chart,
westbound peak hour traffic volumes top out at 62% of defined capacity.
EASTBOUND PEAK -HOUR VOLUMES
Monday
11130115
Tuesday
12101/15
Wednesday
12102/15
Thursday
12103/15
Friday
12104/15
PM Time
Price HOV
Vol. ,`'Cap.
Price
HO)/ `
Vol.
.` Cap.
Price . HOV
Vol.
Cap.
Price
HOV
Vol.
Cap.
Price
HOV,.
Vol.
Cap. -
1400-1500
$4.70
291
2,084
61%
$4.70 255
2,017
59%
$4.85
303
2,389
70%
$3.20
397
3,006
88%
1500 - 1600
$3.80
509
3,159
93%
$4.05 506
3,048
90%
$4.75
497
3,024
89%
$10.15
570
2,996
88%
1600 - 1700
$6.15
448
3,196
94%
$7.40 470
3,025
89%
$9.80
465
2,869
84%
$9.95
474
3,036
89%
1700-1800
$5.55
448
2,878
85%
$6.90 469
3,004
88%
$9.05
512
2,998
88%
$6.40
449
2,856
84%
1800-1900
$3.60
454
2,605
77%
$3.60 544
2,885
85%
$4.40
559
2,906
85%
$5.95
515
2,538
75%
1900-2000
5155
369
1,717
51%
$3.55 443
2,087
61%
$5.15
440
2,091
62%
$5.60
408
1,773
52%
Monday
12107115
Tuesday
12108115
Wednesday
12109115
Thursday
12110115
Friday
12111115
PM Time
Price
HOV
Vol.
Cap:
Price
HOV
Vol.
Cap.
Price
HOV
"Vol.
Cap.
Price
'HOV
Vol.
Cep.:
Price ' HOV
Vol `
Cap.
1400-1500
$4.70
281
2,043
60%
$4.70
315
2,306
68%
$4.70
296
2,241
66%
$4.85
340
2,437
72%
$3.20
362
2,929
86%
1500 - 1600
$5.05
495
3,042
89%
$3.80
426
2,740
81%
$4.05
472
2,946
87%
$4.75
484
3,138
92%
$10.15
540
2,849
84%
1600-1700
$4.85
457
2,890
85%
$6.15
453
2,787
82%
$7.40
479
2,873
85%
$9.80
453
2,881
85%
$9.95
447
2,816
83%
1700 - 1800
$4.85
469
2,845
84%
$5.55
480
3,060
90%
$6.90
475
3,053
90%
$9.05
500
2,838
83%
$6.40
486
2,890
85°/
1800-1900
$5.05
583
2,816
83%
$3.60
614
3,126
92%
$3.60
562
2,943
87%
$4.40
603
2,969
87%
$5.95
446
2,176
64%
1900 - 2000
$3.55
335
1,611
47%
$3.55
425
2,002
59%
$3.55
435
2,048
60%
$5.15
421
1,904
56%
$5.60
433
1,674
49%
Monday
12/14115
Tuesday
12115/15
Wednesday 12/16115
Thursday
12117115
Friday
12118115
PM Time
Price
HOV
Vol.
Gap.
Price ` HOV ` Vol. ' Cap.
Price"'` HOV ` Vol.
Cap.
Price
HOV
Vol.
Cap.
Price
HOV
Vol.
Cap.
1400-1500
$4.70
257
1,981
58%
$4.70
257
2,219 65%
$4.70
273
2,284
67%
$4.85
289
2,398
71%
$3.20
415
2,909
86%
1500-1600
$5.05
507
3,034
89%
$3.80
433
2,976
88%
$4.05
432
3,008
88%
$4.75
445
2,983
88%
$10.15
544
2,902
85%
1600-1700
$4.85
441
2,865
84%
$6.15
463
2,905
85%
$7.40
476
2,957
87%
$9.80
473
2,911
86%
$9.95
518
2,830
83%
1700-1800
$4.85
460
2,935
86%
$5.55
404
2,510
74%
$6.90
464
2,859
84%
$9.05
460
2,896
85%
$6.40
536
2,852
84%
1800-1900
$5.05
578
2,809
83%
$3.60
466
2,319
68%
$3.60
574
2,846
84%
$4.40
574
2,956
87%
$5.95
509
2,482
73%
1900-2000
$3.55
356
1,651
49%
$3.55
557
2,675
79%
$3.55
509
2,460
72%
$5.15
488
2,143
63%
$5.60
440
1,750
51%
Monday
12/21115
Tuesday
12122/15
Wednesday 12123115
Thursday
12/24115
Friday
12125115
PM Time
Price
HOV
Vol.
Cap.
Price
NOV
Vol.
"Cap.
Price <
HOV , Vol.
Cep.
Price
'HOV
Vol.
Cap,
Price
HOV
Vol.
Cap.
1400-1500
$4.70
391
2,302
68%
$4.70
395
2,427
71%
$4.70
485 2,856
84%
$3.20
590
2,312
68%
$5.55
577
1,390
41%
1500-1600
$5.05
491
2,878
85%
$3.80
471
2,971
87%
$4.05
507 2,901
85%
$10.15
659
2,074
61%
$5.55
510
1,150
34%
1600-1700
$4.85
466
2,830
83%
$6.15
502
2,993
88%
$7.40
457 2,776
82%
$9.95
622
1,781
52%
$5.55
462
1,032
30%
1700 - 1800
$4.85
474
2,702
79%
$5.55
333
2,195
65%
$6.90
553 2,862
84%
$6.40
592
1,665
49%
$5.55
443
1,057
31%
1800-1900
$5.05
571
2,671
79%
$3.60
465
2,425
71%
$3.60
467 2,104
62%
$5.95
487
1,361
40%
$5.55
529
1,021
30%
1900-2000
$3.55
340
1,547
46%
$3.55
366
1,350
40%
$3.55
398 1,519
45%
$5.60
471
1,132
33%
$5.55
628
1,135
33%
Monday
12128115
Tuesday
12129/15
Wednesday 12130115
Thursday
12131115
Friday
01101116
PM Time
Price
HOV
Vol,
Cap.
Price
HOV
Vol.
Cap.
Price
HOV : Vol. ' -Cap.
Price
HOV
Vol. ' Cap.
Price HOV
Vol.
Cap.
1400-1500
$4.70
415
2,041
60%
$4.70
407
2,073
61%
$4.70
451 2,472 73%
$3.20
500
2,672 79%
1500 - 1600
$5.05
513
2,623
77%
$3.80
540
2,910
86%
$4.05
540 2,891 85%
$10.15
502
2,210 65%
1600-1700
$4.85
472
2,815
83%
$6.15
514
2,809
83%
$7.40
520 2,945 87%
$9.95
482
1,988 58%
1700 - 1800
$4.85
496
2,670
79%
$5.55
495
2,871
84%
$6.90
412 2,668 78%
$6.40
472
1,736 51%
1800 - 1900
$5.05
473
1,913
56%
$3.60
492
2,165
64%
$3.60
583 2,708 80%
$5.95
404
1,322 39%
1900 - 2000
$3.55
356
1,057
31 %
$3.55
439
1,423
42%
$3.55
387 1,450 43%
$5.60
339
885 26%
xpresti
�r+8s
5
•
•
•
"
"
W E S T B O U N D P E A K - H O U R V O L U M E S
M o n d a y
1 1 1 3 0 1 1 5
T u e s d a y
1 2 1 0 1 1 1 5
W e d n e s d a y
1 2 1 0 2 1 1 5
T h u r s d a y
1 2 1 0 3 1 1 5
F r i d a y
1 2 1 0 4 1 1 5
A M T i m e
P r i c e H O V
V o l .
C a p .
P r i c e
H O V
V o l .
C a p .
P r i c e
H O V
V o l .
C a p .
P r i c e
H O V
V o l .
C a p .
P r i c e
H O V
V o l .
C a p .
0 4 0 0 - 0 5 0 0
$ 2 . 8 0
3 8 6
1 , 0 4 9
3 1 %
$ 2 . 8 0
4 0 8
1 , 1 7 4
3 5 %
$ 2 . 8 0
4 1 2
1 , 1 4 6
3 4 %
$ 2 . 8 0
3 8 9
1 , 1 2 6
3 3 %
0 5 0 0 - 0 6 0 0
$ 4 . 5 0
6 3 4
2 , 0 7 7
6 1 %
$ 4 . 5 0
6 0 4
2 , 0 9 5
6 2 %
$ 4 . 5 0
6 3 7
2 , 0 5 0
6 0 %
$ 4 . 2 5
5 5 8
1 , 9 1 2
5 6 %
0 6 0 0 - 0 7 0 0
$ 4 . 7 0
5 0 7
1 , 9 0 0
5 6 %
$ 4 . 7 0
5 1 9
1 , 9 5 3
5 7 %
$ 4 . 7 0
5 4 4
1 , 8 8 9
5 6 %
$ 4 . 5 0
4 8 1
1 , 7 3 8
5 1 %
0 7 0 0 - 0 8 0 0
$ 5 . 2 0
3 3 2
1 , 6 9 8
5 0 %
$ 5 . 2 0
3 3 3
1 , 6 8 8
5 0 %
$ 5 . 2 0
3 5 4
1 , 6 9 4
5 0 %
$ 5 . 0 5
3 3 9
1 , 6 6 6
4 9 %
0 8 0 0 - 0 9 0 0
$ 4 . 7 0
1 9 2
1 , 6 7 3
4 9 %
$ 4 . 7 0
1 9 8
1 , 6 6 7
4 9 %
$ 4 . 7 0
1 9 7
1 , 6 2 8
4 8 %
$ 4 . 5 0
2 1 2
1 , 4 2 5
4 2 %
0 9 0 0 - 1 0 0 0
$ 3 . 7 0
1 9 9
1 , 5 0 4
4 4 %
$ 3 . 7 0
1 8 5
1 , 5 7 1
4 6 %
$ 3 . 7 0
1 8 0
1 , 5 4 3
4 5 %
$ 3 . 7 0
1 5 8
1 , 1 8 3
3 5 %
M o n d a y
1 2 1 0 7 1 1 5
T u e s d a y
1 2 / 0 8 1 1 5
W e d n e s d a y
1 2 1 0 9 1 1 5
T h u r s d a y
1 2 / 1 0 1 1 5
F r i d a y
1 2 / 1 1 1 1 5
A M T i m e
P r i c e
H O V
V o l .
C a p .
P r i c e
H O V
V o l .
C a p .
P r i c e
H O V
V o l .
C a p .
P r i c e
H O V
V o l .
C a p .
P r i c e
H O V
V o l .
C a p .
0 4 0 0 - 0 5 0 0
$ 2 . 8 0
3 8 8
1 , 2 2 5
3 6 � / o
$ 2 . 8 0
4 1 6
1 , 1 8 0
3 5 %
$ 2 . 8 0
4 3 0
1 , 2 1 3
3 6 %
$ 2 . 8 0
4 4 1
1 , 2 1 8
3 6 %
$ 2 . 8 0
3 6 9
1 , 0 7 4
3 2 %
0 5 0 0 - 0 6 0 0
$ 4 . 5 0
6 1 5
1 , 9 8 1
5 8 %
$ 4 . 5 0
6 2 6
2 , 0 2 2
5 9 %
$ 4 . 5 0
6 3 3
1 , 9 9 4
5 9 � /
$ 4 . 5 0
5 8 4
1 , 9 0 8
5 6 %
$ 4 . 2 5
5 3 6
1 , 8 3 8
5 4 %
0 6 0 0 - 0 7 0 0
$ 4 . 7 0
5 0 7
1 , 8 6 3
5 5 %
$ 4 . 7 0
4 9 8
1 , 8 3 5
5 4 %
$ 4 . 7 0
5 0 7
1 , 8 8 6
5 5 %
$ 4 . 7 0
5 0 7
1 , 8 9 2
5 6 %
$ 4 . 5 0
4 5 0
1 , 7 1 1
5 0 � /
0 7 0 0 - 0 8 0 0
$ 5 . 2 0
3 2 8
1 , 6 4 5
4 8 � / o
$ 5 . 2 0
3 4 2
1 , 7 0 3
5 0 %
$ 5 . 2 0
3 2 8
1 , 6 9 5
5 0 %
$ 5 . 2 0
3 4 1
1 , 6 3 0
4 8 %
$ 5 . 0 5
2 8 6
1 , 4 6 6
4 3 %
0 8 0 0 - 0 9 0 0
$ 4 . 7 0
1 9 2
1 , 5 0 1
4 4 %
$ 4 . 7 0
1 9 4
1 , 6 1 2
4 7 %
$ 4 . 7 0
2 0 7
1 , 6 2 3
4 8 %
$ 4 . 7 0
2 0 1
1 , 6 5 2
4 9 %
$ 4 . 5 0
1 5 5
1 , 2 3 4
3 6 %
0 9 0 0 - 1 0 0 0
$ 3 . 7 0
1 7 5
1 , 3 0 8
3 8 %
$ 3 . 7 0
1 9 7
1 , 7 8 7
5 3 � / o
$ 3 . 7 0
1 8 1
1 , 5 0 3
4 4 %
$ 3 . 7 0
1 8 2
1 , 6 4 3
4 8 %
$ 3 . 7 0
1 6 1
1 , 1 7 5
3 5 %
M o n d a y
1 2 1 1 4 1 1 5
T u e s d a y
1 2 / 1 5 1 1 5
W e d n e s d a y
1 2 1 1 6 1 1 5
T h u r s d a y
1 2 1 1 7 1 1 5
F r i d a y
1 2 1 1 8 / 1 5
A M T i m e
P r i c e
H O V
V o l .
C a p .
P r i c e
H O V
V o l .
C a p .
P r i c e
H O V
V o l .
C a p .
P r i c e
H O V
V o l .
C a p .
P r i c e
H O V
V o l .
C y r .
0 4 0 0 - 0 5 0 0
$ 2 . 8 0
4 1 0
1 , 2 0 2
3 5 %
$ 2 . 8 0
4 1 8
1 , 1 1 7
3 3 � /
$ 2 . 8 0
4 0 0
1 , 1 4 2
3 4 � / o
$ 2 . 8 0
4 1 5
1 , 1 5 3
3 4 %
$ 2 . 8 0
3 7 5
1 , 0 2 1
3 0 � /
0 5 0 0 - 0 6 0 0
$ 4 . 5 0
5 6 9
1 , 9 7 8
5 8 %
$ 4 . 5 0
5 9 4
1 , 9 2 0
5 6 %
$ 4 . 5 0
5 8 5
1 , 9 9 9
5 9 %
$ 4 . 5 0
5 7 5
1 , 9 9 4
5 9 %
$ 4 . 2 5
5 6 3
1 , 8 4 2
5 4 � / o
0 6 0 0 - 0 7 0 0
$ 4 . 7 0
4 7 4
1 , 8 3 8
5 4 %
$ 4 . 7 0
2 1 9
7 2 7
2 1 %
$ 4 . 7 0
5 3 8
1 , 9 3 5
5 7 %
$ 4 . 7 0
4 9 8
1 , 7 9 5
5 3 %
$ 4 . 5 0
4 5 3
1 , 6 8 6
5 0 %
0 7 0 0 - 0 8 0 0
$ 5 . 2 0
3 4 7
1 , 6 6 8
4 9 %
$ 5 . 2 0
1 9 7
6 1 9
1 8 %
$ 5 . 2 0
3 1 9
1 , 6 6 8
4 9 %
$ 5 . 2 0
3 4 7
1 , 6 6 4
4 9 %
$ 5 . 0 5
3 1 4
1 , 5 4 6
4 5 %
0 8 0 0 - 0 9 0 0
$ 4 . 7 0
2 0 2
1 , 6 0 9
4 7 %
$ 4 . 7 0
3 3 9
1 , 6 8 4
5 0 %
$ 4 . 7 0
1 8 4
1 , 5 4 7
4 6 %
$ 4 . 7 0
1 8 6
1 , 6 1 0
4 7 %
$ 4 . 5 0
1 9 4
1 , 3 2 6
3 9 %
0 9 0 0 - 1 0 0 0
$ 3 . 7 0
2 0 6
1 , 5 1 1
4 4 %
$ 3 . 7 0
2 1 7
1 , 9 1 1
5 6 %
$ 3 . 7 0
1 7 7
1 , 4 1 1
4 2 %
$ 3 . 7 0
2 1 0
1 , 4 8 1
4 4 %
$ 3 . 7 0
1 6 8
1 , 2 4 5
3 7 %
M o n d a y
1 2 1 2 1 1 1 5
T u e s d a y
1 2 1 2 2 / 1 5
W e d n e s d a y
1 2 1 2 3 / 1 5
T h u r s d a y
1 2 1 2 4 1 1 5
F r i d a y
1 2 1 2 5 1 1 5
A M T i m e
P r i c e
H O V
V o l .
C a p .
P r i c e
H O V
V o l .
C a p .
P r i c e
H O V
V o l .
C a p ,
P r i c e
H O V
V o l .
C a p .
P r i c e
H O V
V o l .
C a p .
0 4 0 0 - 0 5 0 0
$ 2 . 8 0
3 3 8
1 , 0 6 0
3 1 %
$ 2 , 8 0
2 7 8
8 3 0
2 4 %
$ 2 . 8 0
3 3 9
9 8 8
2 9 %
$ 2 . 8 0
1 5 1
4 3 7
1 3 %
$ 1 . 5 0
1 3
3 2
1 %
0 5 0 0 - 0 6 0 0
$ 4 . 5 0
5 4 1
1 , 8 4 8
5 4 � / o
$ 4 . 5 0
5 1 9
1 , 8 5 3
5 5 %
$ 4 . 5 0
5 2 4
1 , 7 7 2
5 2 %
$ 4 . 2 5
2 4 0
7 3 3
2 2 � / o
$ 1 . 5 0
1 1
3 9
1 %
0 6 0 0 - 0 7 0 0
$ 4 . 7 0
4 1 2
1 , 6 9 7
5 0 %
$ 4 . 7 0
4 1 9
1 , 7 0 7
5 0 %
$ 4 . 7 0
3 4 1
1 , 3 9 3
4 1 %
$ 4 . 5 0
1 4 6
5 3 4
1 6 %
$ 1 . 5 0
1 2
4 9
1 %
0 7 0 0 - 0 8 0 0
$ 5 . 2 0
2 4 3
1 , 4 1 1
4 2 %
$ 5 . 2 0
2 4 0
1 , 3 6 9
4 0 %
$ 5 . 2 0
2 0 7
9 5 8
2 8 %
$ 5 . 0 5
1 2 0
4 9 5
1 5 %
$ 1 . 5 0
2 4
9 3
3 %
0 8 0 0 - 0 9 0 0
$ 4 . 7 0
2 1 1
1 , 2 7 6
3 8 %
$ 4 . 7 0
1 8 4
1 , 4 8 5
4 4 %
$ 4 . 7 0
2 0 6
1 , 0 9 0
3 2 %
$ 4 . 5 0
1 2 8
5 8 6
1 7 %
$ 2 . 8 0
5 4
1 8 4
5 %
0 9 0 0 - 1 0 0 0
$ 3 . 7 0
2 6 2
1 , 2 9 3
3 8 %
$ 3 . 7 0
2 4 9
1 , 5 2 0
4 5 %
$ 3 . 7 0
2 7 0
1 , 3 1 7
3 9 %
$ 3 . 7 0
1 8 5
6 9 6
2 0 %
$ 2 . 9 5
1 8 7
5 0 2
1 5 %
M o n d a y
1 2 / 2 8 1 1 5
T u e s d a y
1 2 1 2 9 1 1 5
W e d n e s d a y
1 2 1 3 0 1 1 5
T h u r s d a y
1 2 / 3 1 1 1 5
F r i d a y
0 1 / 0 1 1 1 6
A M T i m e
P r i c e
H O V
V o l .
C a p .
P r i c e
H O V
V o l .
C a p .
P r i c e
H O V
V o l .
C a p .
P r i c e
H O V
V o l .
C a p .
P r i c e H O V
V o l .
C a p .
0 4 0 0 - 0 5 0 0
$ 2 . 8 0
3 1 5
9 5 6
2 8 %
$ 2 . 8 0
3 2 4
9 1 7
2 7 %
$ 2 . 8 0
3 0 5
8 9 0
2 6 %
$ 2 . 8 0
2 0 1
5 5 5
1 6 %
0 5 0 0 - 0 6 0 0
$ 4 . 5 0
3 7 1
1 , 2 3 3
3 6 %
$ 4 . 5 0
4 2 8
1 , 3 8 9
4 1 %
$ 4 . 5 0
4 6 6
1 , 5 2 1
4 5 %
$ 4 . 2 5
3 3 4
1 , 0 0 7
3 0 %
0 6 0 0 - 0 7 0 0
$ 4 . 7 0
2 9 1
1 , 1 0 6
3 3 %
$ 4 . 7 0
3 5 9
1 , 4 6 7
4 3 %
$ 4 . 7 0
3 4 1
1 , 3 0 3
3 8 %
$ 4 . 5 0
1 8 8
6 6 1
1 9 %
0 7 0 0 - 0 8 0 0
$ 5 . 2 0
2 6 2
1 , 2 7 1
3 7 %
$ 5 . 2 0
2 1 6
1 , 1 5 7
3 4 � / o
$ 5 . 2 0
2 0 9
9 3 2
2 7 %
$ 5 . 0 5
1 2 0
5 8 3
1 7 %
0 8 0 0 - 0 9 0 0
$ 4 . 7 0
2 0 9
1 , 1 5 1
3 4 %
$ 4 . 7 0
1 8 7
1 , 0 1 4
3 0 %
$ 4 . 7 0
1 9 0
9 9 6
2 9 %
$ 4 . 5 0
1 4 1
6 5 2
1 9 %
0 9 0 0 - 1 0 0 0
$ 3 . 7 0
2 5 7
1 , 0 7 2
3 2 %
$ 3 . 7 0
2 7 9
1 , 2 9 1
3 8 %
$ 3 . 7 0
2 9 8
1 , 2 2 7
3 6 %
$ 3 . 7 0
2 0 7
8 0 3
2 4 %
z p r e s s
6
Performance Measures
Reporting PERFORMANCE STANDARD Dec-15
REPORTING REQUIREMENT Period Performance
CUSTOMER SERVICE
Call Wait Time Monthly Not to exceed 120 seconds
Abandon Rate Monthly No more than 4.0%
Customer Satisfaction Monthly At least 75 outbound calls
Convert Violators to Customers Quarterly 8% or more
Convert Violators to Customers Annually 10% or more
VIOLATION PROCESSING
Response Time Monthly Within 2 business days of receipt 1.1
CUSA Violation Collection Rate ouarterly 70% or more 78%
CUSA Violation Collection Rate Annually 74% or more
0:52
1 .7%
75
23%
TRAFFIC OPERATIONS
Initial & Secondary Review s Monthly Equal to or less than 15 days
* Plate Misread Errors Monthly Equal to or less than 0.4%
CAS Response Time Monthly 0:20 (minutes) per call
ACCOUNTING
Exceptions Monthly No more than 3
INFORMATION TECHNOLOGY
Back -office System Uptime Monthly 99% Availability
Netw ork Uptime Monthly 99% Availability
2.4
0.02%
0:08
100%
100%
CUSA = Cofiroute USA; CAS=Customer Assistance Specialists
*Plate M isread Erro r performance is current after a 60-day hold -back period; therefore, percentage reported here is for 2 months prior to
the month of this report.
Incoming Call Activity
December-15 November-15
INCOMING CALL VOLUME f
' Total Calls Total Total Calls `%of Total Average
FY
Representatives Answ ered
NR Answ ered
*Abandoned Calls = or >20 seconds
**Abandoned Calls - all others
22,101
7,936
550
2,024
67.8%
24.3%
1.7%
6.2%
21,154 67.9%
7,671 24.6%
555 1.8%
1,757 5.6%
22,837
8,401
962
2,103
Total Incoming Calls: 32,611
31,137
34,303
"This data is used in the Abandoned Calls perfo rmance measure.
- This data represents all IV R abandons and abandons outside the performance measure threshold.
Transponder Distribution Status
TRANSPONDER DISTRIBUTION
Issued
To New Accounts
Additional Tags to Existing Accounts
Replacement Transponders
Total Issued
December-15 1 November-15 FY2015-16
Tags 1% of Total Tags % of Total Average To -Date
762 36.1 %
581 27.5%
766 36.3%
2,109
Returned
Account Closures 337 30.7%
Accounts Dow nsizing 91 8.3%
Defective Transponders 668 60.9%
Total Returned 1,096
720 34.1%
599 28.4%
792 37.5%
2,111
444 31.5%
112 7.9%
855 60.6%
1,411
862 35.7%
612 25.3%
939 38.9%
2,413
436 29.3%
132 8.9%
919 61.8%
1,487
Express
Lams
7
•
•
•
"
"
"
A t t h e e n d o f D e c e m b e r 2 0 1 5 , t h e 9 1 E x p r e s s L a n e s h a d 1 1 8 , 0 5 6 a c t i v e c u s t o m e r a c c o u n t s ,
w i t h 1 7 9 , 5 7 4 t r a n s p o n d e r s a s s i g n e d t o t h o s e a c c o u n t s .
N u m b e r o f A c c o u n t s b y F i s c a l Y e a r
A s o f D e c e m b e r 3 1 , 2 0 1 5
1 2 2 , 0 0 0
1 2 0 , 0 0 0
1 1 8 , 0 0 0 -
1 1 6 , 0 0 0 -
1 1 4 , 0 0 0
1 1 2 , 0 0 0
1 1 0 , 0 0 0
1 0 8 , 0 0 0
1 1 9 , 9 9 2
1 1 8 , 4 1 6
1 1 7 , 8 8 8
1 1 4 , 5 5 6 1 1 4 , 1 3 8
1 1 2 , 5 8 4 1 1 2 , 4 7 3
; r
1 1 2 , 9 2 9
o c ) t i � t i t i t i t i t i 3
F i s c a l Y e a r
1 1 6 , 8 1 3
1 1 3 , 6 7 2
y �� y h
��� t i p ' ��o t i a
1 1 8 , 0 5 6
O p e r a t i o n a l H i g h l i g h t s
O n - r o a d O p e r a t i o n s
C u s t o m e r A s s i s t a n c e S p e c i a l i s t s ( C A S ) r e s p o n d e d t o 1 2 6 c a l l s d u r i n g D e c e m b e r . T h e C A S t e a m
r e c e i v e d 7 5 c a l l s t o a s s i s t d i s a b l e d v e h i c l e s , 9 c a l l s t o r e m o v e d e b r i s a n d c o n d u c t e d 2 7 a s s i s t s o r
t r a f f i c b r e a k s . T h e r e w e r e 9 a c c i d e n t s i n t h e E x p r e s s L a n e s a n d 6 a c c i d e n t s i n t h e g e n e r a l -
p u r p o s e l a n e s t h e C A S p r o v i d e d a s s i s t a n c e t o .
t i s i t E x p r e s s
L a n e s
8
Financial Highlights
91 Express Lanes
O • eratin • Statement
YTD as of : 12/31/2015
YTD Variance
Description
Actual (')
Budget (1)
Dollar $
Percent (%)
Operating revenues:
Toll revenue
$ 19,495,748.02
$ 18,141,230.00
$ 1,354,518.02
7.5
Fee revenue
4,905,223.32
3,372,755.00
1,532,468.32
45.4
Total operating revenues
24,400,971.34
21,513,985.00
2,886,986.34
13.4
Operating expenses:
Contracted services
4,193,605.84
4,238,320.00
44,714.16
1.1
Administrative fee
1,303,191.24
1,299,612.00
(3,579.24)
(0.3)
Other professional services
438,311.06
1,293,396.00
855,084.94
66.1
Credit card processing fees
415,408.24
415,935.00
526.76
0.1
Toll road account servicing
418,523.68
159,530.00
(258,993.68)
(162.3)
Other insurance expense
170,253.24
374,850.00
204,596.76
54.6
Toll road maintenance supply repairs
66,952.18
102,462.00
35,509.82
34.7
Patrol services
284,409.71
277,392.00
(7,017.71)
(2.5)
Building equipment repairs and maint
211,696.14'
352,674.00
140,977.86
40.0
Other services
2,600.00
11,550.00
8,950.00
77.5
Utilities
10,306.71
19,992.00
9,685.29
48.4
Office expense
20,839.73
63,742.00
42,902.27
67.3
Bad debt expense
(3,965.47)
-
3,965.47
WA
Miscellaneous (2)
31,465.43
65,402.00
33,936.57
51.9
Leases
137,431.52
247,404.00
109,972.48
44.5
Total operating expenses
7,701,029.25
8,922,261.00
1,221,231.75
13.7
Depreciation and amortization (3)
1,590,132.91
-
(1,590,132.91)
N/A
Operating income (loss) 15,109,809.18 12,591,724.00 2,518,085.18 20.0
Nonoperating revenues (expenses):
Reimbursement from Other Agencies
-
842,496.00
(842,496.00)
(100.0)
Interest income
430,057.27
368,560.00
61,497.27
16.7
r
Interest expense
(2,847,799.83)`
(2,872,026.00)
24,226.17
0.8
Other
489,381.29
489,381.29
N/A
Total nonoperating revenues (expenses)
(1,928,361.27)
(1,660,970.00)
(267,391.27)
(16.1)
Transfers in
-
-
-
N/A
Transfers out
-
-
-
N/A
Net income (loss) $ 13,181,447.91 $ 10,930,754.00 $ 2,250,693.91 20.6
'Actual amounts are accounted for on the accrual basis of accounting in an enterprise fund. Budget amounts are
accounted for on a modified accrual basis of accounting.
'Miscellaneous expenses include: Bond Insurance Costs, Bank Service Charge, Transponder Matedals.
'Depreciation and amortization are not budgeted items.
Capital Asset Activity
During the six months ending December 31, 2015, capital asset activities included $293,205 for
the purchase of transponders.
press
ne s
9
•
•
ATTACHMENT C
•
•
OCTA Orange County Transportation Authority
1021ExpressJ s
Status Report
January 2016
As of January 31, 2016
"
"
O p e r a t i o n s O v e r v i e w
T r a f f i c a n d R e v e n u e S t a t i s t i c s
T o t a l t r a f f i c v o l u m e o n t h e 9 1 E x p r e s s L a n e s f o r J a n u a r y 2 0 1 6 w a s 1 , 0 5 2 , 6 2 6 . T h i s r e p r e s e n t s a
d a i l y a v e r a g e o f 3 3 , 9 5 6 . T h i s i s a 3 . 3 % i n c r e a s e i n t o t a l t r a f f i c v o l u m e f r o m t h e s a m e p e r i o d l a s t
y e a r w h e n t r a f f i c l e v e l s t o t a l e d 1 , 0 1 8 , 6 3 3 . P o t e n t i a l t o l l r e v e n u e f o r t h e m o n t h w a s $ 3 , 1 8 3 , 1 4 4
w h i c h r e p r e s e n t s a n i n c r e a s e o f 2 . 2 % f r o m t h e p r i o r y e a r ' s t o t a l o f $ 3 , 1 1 3 , 4 9 8 . C a r p o o l
p e r c e n t a g e f o r t h e m o n t h w a s 2 3 . 6 1 % a s c o m p a r e d t o t h e p r e v i o u s y e a r ' s r a t e o f 2 2 . 6 4 % .
M o n t h - t o - d a t e t r a f f i c a n d r e v e n u e d a t a a r e s u m m a r i z e d i n t h e t a b l e b e l o w . T h e f o l l o w i n g t r i p a n d
r e v e n u e s t a t i s t i c s t a b l e s r e p r e s e n t a l l t r i p s t a k e n o n t h e 9 1 E x p r e s s L a n e s a n d a s s o c i a t e d
p o t e n t i a l r e v e n u e f o r t h e m o n t h o f J a n u a r y 2 0 1 6 .
C u r r e n t M o n t h - t o - D a t e ( M T D ) a s o f J a n u a r y 3 1 , 2 0 1 6
T r i p s
J a n - 1 6
M T D
A c t u a l
S t a n t e c
M T D
P r o j e c t e d
#
V a r i a n c e
%
V a r i a n c e
J a n - 1 5
M T D
A c t u a l
Y r - t o - Y r
o k
V a r i a n c e
F u l l T o l l L a n e s
8 0 4 , 0 6 3
8 2 5 , 4 1 3
( 2 1 , 3 5 0 )
( 2 . 6 % )
7 8 7 , 9 6 8
2 . 0 %
3 + L a n e s
2 4 8 , 5 6 3
2 6 3 , 3 4 9
( 1 4 , 7 8 6 )
( 5 . 6 % )
2 3 0 , 6 6 5
7 . 8 %
T o t a l G r o s s T r i p s
1 , 0 5 2 , 6 2 6
1 , 0 8 8 , 7 6 2
( 3 6 , 1 3 6 )
( 3 . 3 % )
1 , 0 1 8 , 6 3 3
3 . 3 %
R e v e n u e
F u l l T o l l L a n e s
$ 3 , 1 1 8 , 8 0 7
$ 3 , 3 0 7 , 2 7 8
( $ 1 8 8 , 4 7 2 )
( 5 . 7 % )
$ 3 , 0 5 0 , 0 9 6
2 . 3 %
3 + L a n e s
$ 6 4 , 3 3 8
$ 8 5 , 1 0 5
( $ 2 0 , 7 6 7 )
( 2 4 . 4 % )
$ 6 3 , 4 0 1
1 . 5 %
T o t a l G r o s s R e v e n u e
$ 3 , 1 8 3 , 1 4 4
$ 3 , 3 9 2 , 3 8 3
( $ 2 0 9 , 2 3 9 )
( 6 . 2 % )
$ 3 , 1 1 3 , 4 9 8
2 . 2 %
A v e r a g e R e v e n u e p e r T r i p
A v e r a g e F u l l T o l l L a n e s
$ 3 . 8 8
$ 4 . 0 1
( $ 0 . 1 3 )
( 3 . 2 % )
$ 3 . 8 7
0 . 3 %
A v e r a g e 3 + L a n e s
$ 0 . 2 6
$ 0 . 3 2
( $ 0 . 0 6 )
( 1 8 . 8 % )
$ 0 . 2 7
( 3 . 7 % )
A v e r a g e G r o s s R e v e n u e
$ 3 . 0 2
$ 3 . 1 2
( $ 0 . 1 0 )
( 3 . 2 % )
$ 3 . 0 6
( 1 . 3 % )
0 E x p r e s s
A L a n e s
2
The 2016 fiscal year-to-date (YTD) traffic volume is 7.6% higher than the same period last year.
The 2016 fiscal year-to-date revenue is 8.1 % higher than for the same period last year. Year-to-
date average revenue per -trip is $3.02.
Fiscal year-to-date traffic and revenue data are summarized in the table below. The following trip
and revenue statistics tables represent all trips taken on the 91 Express Lanes and associated
potential revenue for the months of July 2015 through January 2016.
FY 2015-16 to Date as of January 31, 2016
Trips
FY 2015-16
YTD
Actual
Stantec
YTD
Projected
#
Variance
%
Variance
FY 2014-15
YTD
Actual
Yr-to-Yr
%
Variance
Full Toll Lanes
6,109,111
6,029,749
79,362
1.3%
5,679,734
7.6%
3+Lanes
1,871,665
1,946,805
(75,140)
(3.9%)
1,738,103
7.7%
Total Gross Trips
7,980,776
7,976,554
4,222
0.1%
7,417,837
7.6%
Revenue
Full Toll Lanes
$23,625,964
$23,859,240
($233,276)
(1.0%)
$21,841,382
8.2%
3+Lanes
$478,583
$566,212
($87,629)
(15.5%)
$452,804
5.7%
Total Gross Revenue
$24,104,547
$24,425,452
($320,905)
(1.3%)
$22,294,186
8.1%
Average Revenue per Trip
Average Full Toll Lanes
$3.87
$3.96
($0.09)
(2.3%)
$3.85
0.5%
Average 3+ Lanes
$0.26
$0.29
($0.03)
(10.3%)
$0.26
0.0%
Average Gross Revenue
$3.02
$3.06
($0.04)
(1.3%)
$3.01
0.3%
el.:Express
J tams
3
•
•
"
"
T r a f f i c a n d R e v e n u e S u m m a r y
T h e c h a r t b e l o w r e f l e c t s t h e t o t a l t r i p s b r e a k d o w n b e t w e e n F u l l T o l l t r i p s a n d H O V 3 + t r i p s f o r
F Y 2 0 1 5 - 1 6 o n a m o n t h l y b a s i s .
1 , 4 0 0 , 0 0 0
1 , 2 2 5 , 0 0 0
1 , 0 5 0 , 0 0 0
y 8 7 5 , 0 0 0 -
E
z
0
> 7 0 0 , 0 0 0 -
5 2 5 , 0 0 0 -
3 5 0 , 0 0 0 -
1 7 5 , 0 0 0
F Y 2 0 1 5 - 1 6 T r a f f i c V o l u m e O v e r v i e w
2 9 6 , 2 4 0
i
i
8 9 7 , 9 2 2
2 8 3 , 5 2 5
8 9 5 , 3 0 1
2 4 9 , 7 5 1
8 7 4 , 2 1 2
2 5 5 , 0 4 1
9 2 2 , 4 7 4
2 6 1 , 9 6 5
8 4 4 , 1 0 8
2 7 6 , 5 8 0
8 7 1 , 0 3 1
2 4 8 , 5 6 3
8 0 4 , 0 6 3
J u l - 1 5 A u g - 1 5 S e p - 1 5 O c t - 1 5 N o v - 1 5 D e c - 1 5 J a n - 1 6 F e b - 1 6 M a r - 1 6 A p r - 1 6 M a y - 1 6 J u n - 1 6
M o n t h
" F u l l T o l l l a n e s a 3 s L a n e s
T h e c h a r t b e l o w r e f l e c t s t h e g r o s s p o t e n t i a l r e v e n u e b r e a k d o w n b e t w e e n F u l l T o l l t r i p s a n d
H O V 3 + t r i p s f o r F Y 2 0 1 5 - 1 6 o n a m o n t h l y b a s i s .
$ 3 , 9 0 0 , 0 0 0
$ 3 , 7 0 0 , 0 0 0
$ 3 , 5 0 0 , 0 0 0
d $ 3 , 3 0 0 , 0 0 0
5
c
m
$ 3 , 1 0 0 , 0 0 0
$ 2 , 9 0 0 , 0 0 0
$ 2 , 7 0 0 , 0 0 0
$ 2 , 5 0 0 , 0 0 0
F Y 2 0 1 5 - 1 6 R e v e n u e S u m m a r y
7 0 , 6 3 4
7 8 , 9 9 8
3 , 4 9 4 , 5 0 8
6 7 , 5 2 6 6 6 , 8 7 6
3 , 3 9 6 , 0 4 1
3 , 3 9 9 , 5 9 5
3 , 6 0 3 , 9 0 0
5 6 , 4 6 6
7 3 , 7 4 6
3 , 2 6 4 , 6 2 2
3 , 3 4 8 , 4 9 0
6 4 , 3 3 8
3 , 1 1 8 , 8 0 7
J u l - 1 5
A u g - 1 5 S e p - 1 5
O c t - 1 5 N o v - 1 5 D e c - 1 5 J a n - 1 6 F e b - 1 6
M o n t h
a 1 F , 1 I I T o i l l u r e s �% s l a n e s
M a r - 1 6 A p r - 1 6 M a y - 1 6 J u n - 1 6
e l l i b / L a n e s e 4
Peak traffic hour in the eastbound direction reached or exceeded 90% or more of defined
capacity fourteen times during the month of January 2016. As demonstrated on the next chart,
westbound peak hour traffic volumes top out at 59% of defined capacity.
EASTBOUND PEAK -HOUR VOLUMES
Monday
12128115
Tuesday
12/29115
Wednesday
12130115
Thursday
12131115
Friday
01101116
PM Time
Price HOV
Vol.
Cap.
Price HOV
Vol.
Cap.
Price HOV
Vol.
Cap.
Price HOV
Vol.
Cap.
Price
HOV
Vol.
Cap.
1400 -1500
$4.70
226
644
19 %
1500 - 1600
$4.70
278
640
19 %
1600 - 1700
$4.70
240
570
17 %
1700 - 1800
$4.70
273
649
19 %
1800 - 1900
$4.70
306
618
18 %
1900 - 2000
$4.20
331
591
17 %
Monday
01/04116
Tuesday
01105/16
Wednesday
01/06116
Thursday
01107116
Friday
01108116
PM Time
Price
HOV
Vol.
Cap.
Price
HOV
Vol.
Cap.
Price
HOV
Vol.
Cap.
Price
HOV
Vol.
Cap.
Price
HOV
Vol.
Cap.
1400-1500
$4.70
301
1,843
54%
$4.70
272
1,780
52%
$4.70
319
2,007
59%
$4.85
308
1,977
58%
$3.20
437
2,885
85%
1500-1600
$5.05
506
2,975
88%
$3.80
508
3,014
89%
$4.05
445
2,605
77%
$4.75
508
3,104
91%
$10.15
610
2,890
85%
1600-1700
$4.85
434
2,998
88%
$6.15
430
2,669
79%
$7.40
514
2,901
85%
$9.80
468
2,743
81%
$9.95
496
2,866
84%
1700 - 1800
$4.85
451
2,744
81%
$5.55
440
2,541
75 %
$6.90
389
2,408
71 %
$9.05
451
2,590
76 %
$6.40
500
2,884
85%
1800-1900
$5.05
544
2,346
69%
$3.60
402
1,859
55%
$3.60
434
2,117
62%
$4.40
486
2,320
68%
$5.95
651
2,811
83%
1900-2000
$3.55
299
1,152
34%
$3.55
251
1,019
30%
$3.55
244
1,082
32%
$5.15
307
1,256
37%
$5.60
432
1,773
52%
Monday
01111116
Tuesday
01112116
Wednesday
01113116
Thursday
01114116
Friday
01115116
PM Time
Price
HOV
Vol.
Cap.
Price
HOV
Vol.
Cap.
Price
HOV
Vol.
Cap.
Price
HOV
Vol.
Cap.
Price
HOV
Vol.
Cap.
1400 -1500
$4.70
294
1,987
58 %
$4.70
296
2,141
63 %
$4.70
304
2,175
64 %
$4.85
359
2,337
69%
$3.20
459
3,047
90%
1500-1600
$5.05
512
2,970
87%
$3.80
446
2,827
83%
$4.05
501
3,066
90%
$4.75
460
3,043
90%
$10.15
609
3,055
90%
1600-1700
$4.85
444
2,994
88%
$6.15
458
3,019
89%
$7.40
460
2,902
85%
$9,80
477
2,903
85%
$9.95
528
3,119
92%
1700-1800
$4.85
459
2,927
B6%
$5.55
440
2,837
83%
$6.90
463
2,834
83%
$9.05
491
2,908
86%
$6.40
546
3,102
91%
1800 -1900
$5.05
549
2,817
83%
$3.60
548
2,972
87%
$3.60
564
2,849
84%
$4.40
574
2,906
85%
$5.95
575
2,787
82
1900-2000
$3.55
316
1,358
40%
$3.55
454
2,350
69%
$3.55
460
2,198
65%
$5.15
452
2,203
65%
$5.60
460
1,785
53%
Monday
01/18116
Tuesday
01119116
Wednesday
01120116
Thursday
01121116
Friday
01122116
PM Time
Price
HOV
Vol.
Cap.
Price
HOV
Vol.
Cap.
Price
HOV
Vol.
Cap.
Price
HOV
Vol.
Cap.
Price
HOV
Vol.
Cap,
1400-1500
$4.70
376
1,909
56%
$4.70
67
574
17%
$4,70
285
2,187
64%
$4.85
324
2,347
69%
$3.20
439
3,032
89%
1500-1600
$5.05
583
2,791
82%
$3.80
20
90
3%
$4.05
510
3,197
94%
$4.75
493
3,072
90%
$10.15
602
2,983
88%
1600 -1700
$4.85
544
2,767
81%
$6.15
0
0
0%
$7.40
431
2,896
85%
$9.80
433
2,839
84%
$9.95
523
3,080
91%
1700 - 1800
$4.85
489
2,606
77%
$5.55
153
762
22%
$6.90
463
2,921
86%
$9.05
480
2,887
85%
$6.40
491
3,085
91%
1800-1900
$5.05
495
1,819
54%
$3.60
472
2,543
75%
$3.60
560
2,960
87%
$4.40
581
2,894
85%
$5.95
594
2,839
84%
1900-2000
$3.55
380
1,165
34%
$3.55
325
1,682
49%
$3.55
357
1,692
50%
$5.15
475
2,224
65%
$5.60
452
1,850
54%
Monday
01/25116
Tuesday
01126116
Wednesday
01127116
Thursday
01/28116
Friday
01129116
PM Time
Price
HOV
Vol.
Cap.
Price
HOV
Vol.
Cap.
Price
HOV
Vol.
-Cap.
Price
HOV
Vol.
Cap.
Price
HOV
Vol.
Cap.
1400-1500
$4.70
288
1,913
56%
$4.70
307
2,139
63%
$4.70
292
2,048
60%
$4.85
370
2,603
77%
$3.20
447
3,053
90%
1500-1600
$5.05
464
2,887
85%
$3.80
485
3,177
93%
$4.05
520
3,164
93%
$4.75
495
2,994
88%
$10.15
590
2,931
86%
1600-1700
$4.85
430
2,938
86%
$6.15
454
2,941
87%
$7.40
444
2,986
88%
$9.80
488
2,925
86%
$9.95
453
2,621
77%
1700-1800
$4.85
457
2,947
B7%
$5.55
480
2,921
86%
$6.90
482
2,930
86%
$9.05
468
2,812
83%
$6.40
426
2,766
81%
1800 -1900
$5.05
588
2,972
87%
$3.60
525
2,939
86%
$3.60
519
2,874
85%
$4.40
547
2,904
85%
$5.95
593
2,908
86%
1900-2000
$3.55
377
1,786
53%
$3.55
453
2,117
62%
$3.55
457
2,139
63%
$5.15
477
2,418
71%
$5.60
510
2,233
66%
• Express
J Lerass
5
•
•
"
"
"
W E S T B O U N D P E A K - H O U R V O L U M E S
M o n d a y
1 2 / 2 8 / 1 5
T u e s d a y
1 2 1 2 9 1 1 5
W e d n e s d a y
1 2 1 3 0 / 1 5
T h u r s d a y
1 2 1 3 1 1 1 5
F r i d a y
0 1 / 0 1 1 1 6
A M T i m e
P r i c e H O V
V o l
C a p .
P r i c e H O V
V o l
C a p .
P r i c e H O V
V o l .
C a p .
P r i c e H O V
V o l .
C a p .
P r i c e
H O V
V o l .
C a p .
0 4 0 0 - 0 5 0 0
$ 1 . 5 0
2 8
6 5
2 %
0 5 0 0 - 0 6 0 0
$ 1 . 5 0
2 7
6 6
2 %
0 6 0 0 - 0 7 0 0
$ 1 . 5 0
1 6
6 7
2 %
0 7 0 0 - 0 8 0 0
$ 1 . 5 0
2 0
6 9
2 %
0 8 0 0 - 0 9 0 0
$ 1 . 5 0
5 1
1 2 6
4 %
0 9 0 0 - 1 0 0 0
$ 2 . 8 0
1 0 9
2 5 9
8 %
M o n d a y
0 1 / 0 4 / 1 6
T u e s d a y
0 1 1 0 5 1 1 6
W e d n e s d a y
0 1 1 0 6 1 1 6
T h u r s d a y
0 1 1 0 7 / 1 6
F r i d a y
0 1 1 0 8 1 1 6
A M T i m e
P r i c e
H O V
V o l
C a p .
P r i c e
H O V
V o l .
C a p .
P r i c e
H O V
V o l .
C a p .
P r i c e
H O V
V o l
C a p .
P r i c e
H O V
V o l .
C a p .
0 4 0 0 - 0 5 0 0
$ 2 . 8 0
2 9 8
8 5 6
2 5 � /
$ 2 . 8 0
4 1 0
1 , 0 9 7
3 2 %
$ 2 . 8 0
3 8 1
1 , 0 4 7
3 1 %
$ 2 . 8 0
3 6 7
1 , 0 7 0
3 1 %
$ 2 . 8 0
3 7 1
1 , 0 0 1
2 9 /
0 5 0 0 - 0 6 0 0
$ 4 . 5 0
5 5 7
1 , 8 4 3
5 4 %
$ 4 . 5 0
5 9 0
1 , 9 5 7
5 8 %
$ 4 . 5 0
6 2 9
1 , 9 9 5
5 9 %
$ 4 . 5 0
5 9 4
1 , 8 9 4
5 6 %
$ 4 . 2 5
5 6 3
1 , 7 9 2
5 3 %
0 6 0 0 - 0 7 0 0
$ 4 . 7 0
4 8 8
1 , 8 0 8
5 3 %
$ 4 . 7 0
4 2 2
1 , 6 7 1
4 9 %
$ 4 . 7 0
3 9 1
1 , 4 0 9
4 1 %
$ 4 . 7 0
4 5 7
1 , 7 2 8
5 1 %
$ 4 . 5 0
4 3 7
1 , 5 9 3
4 7 %
0 7 0 0 - 0 8 0 0
$ 5 . 2 0
2 5 6
1 , 4 1 0
4 1 %
$ 5 . 2 0
2 1 2
1 , 0 9 7
3 2 %
$ 5 . 2 0
2 1 2
1 , 0 8 2
3 2 /
$ 5 . 2 0
2 4 6
1 , 3 6 5
4 0 %
$ 5 . 0 5
2 6 1
1 , 2 5 6
3 7 %
0 8 0 0 - 0 9 0 0
$ 4 . 7 0
1 7 9
1 , 1 3 1
3 3 %
$ 4 . 7 0
1 5 1
1 , 0 9 0
3 2 %
$ 4 . 7 0
1 3 5
1 , 0 7 3
3 2 %
$ 4 , 7 0
1 7 2
1 , 1 8 5
3 5 � / o
$ 4 . 5 0
2 0 3
1 , 2 1 2
3 6 %
0 9 0 0 - 1 0 0 0
$ 3 . 7 0
2 1 4
1 , 0 7 9
3 2 %
$ 3 . 7 0
1 5 2
1 , 0 9 6
3 2 %
$ 3 . 7 0
1 6 3
1 , 0 8 5
3 2 %
$ 3 . 7 0
1 6 7
1 , 2 1 1
3 6 %
$ 3 . 7 0
2 5 8
1 , 2 5 5
3 7 %
M o n d a y
0 1 / 1 1 1 1 6
T u e s d a y
0 1 1 1 2 / 1 6
W e d n e s d a y
0 1 / 1 3 / 1 6
T h u r s d a y
0 1 / 1 4 / 1 6
F r i d a y
0 1 / 1 5 1 1 6
A M T i m e
P r i c e
H O V
V o l .
C a p .
P r i c e
H O V
V o l .
C a p .
P r i c e
H O V
V o l .
C a p .
P r i c e
H O V
V o l .
C a p .
P r i c e
H O V
V o l .
C a p .
0 4 0 0 - 0 5 0 0
$ 2 . 8 0
4 0 6
1 , 1 7 7
3 5 /
$ 2 . 8 0
3 3 2
8 4 1
2 5 %
$ 2 . 8 0
4 2 8
1 , 1 3 0
3 3 %
$ 2 . 8 0
4 0 3
1 , 0 9 2
3 2 %
$ 2 . 8 0
3 5 0
9 6 1
2 8 %
0 5 0 0 - 0 6 0 0
$ 4 . 5 0
6 0 9
1 , 9 5 8
5 B %
$ 4 . 5 0
6 1 3
1 , 9 2 8
5 7 %
$ 4 . 5 0
6 2 3
1 , 8 7 7
5 5 %
$ 4 . 5 0
5 9 5
1 , 9 1 1
5 6 %
$ 4 . 2 5
4 7 9
1 , 4 5 7
4 3 %
0 6 0 0 - 0 7 0 0
$ 4 . 7 0
5 1 5
1 , 9 3 9
5 7 %
$ 4 . 7 0
4 5 3
1 , 6 9 5
5 0 %
$ 4 . 7 0
5 0 9
1 , 8 5 0
5 4 %
$ 4 . 7 0
5 1 8
1 , 8 5 3
5 5 %
$ 4 . 5 0
4 9 9
1 , 7 1 5
5 0 %
0 7 0 0 - 0 8 0 0
$ 5 . 2 0
3 1 5
1 , 6 1 6
4 8 %
$ 5 . 2 0
3 6 9
1 , 7 2 0
5 1 %
$ 5 . 2 0
3 0 6
1 , 6 8 4
5 0 %
$ 5 . 2 0
3 3 8
1 , 6 8 2
4 9 %
$ 5 . 0 5
2 9 3
1 , 4 8 4
4 4 %
0 8 0 0 - 0 9 0 0
$ 4 . 7 0
1 8 4
1 , 3 9 3
4 1 � /
$ 4 . 7 0
1 9 2
1 , 6 7 7
4 9 %
$ 4 . 7 0
1 6 5
1 , 3 2 0
3 9 %
$ 4 . 7 0
1 7 6
1 , 4 5 6
4 3 %
$ 4 . 5 0
1 7 7
1 , 3 6 4
4 0 %
0 9 0 0 - 1 0 0 0
$ 3 . 7 0
1 6 4
1 , 2 2 6
3 6 /
$ 3 . 7 0
1 8 2
1 , 5 7 2
4 6 %
$ 3 . 7 0
1 4 7
1 , 2 6 6
3 7 /
$ 3 . 7 0
1 5 9
1 , 4 1 5
4 2 %
$ 3 . 7 0
1 5 4
1 , 1 2 0
3 3 %
M o n d a y
0 1 1 1 8 1 1 6
T u e s d a y
0 1 1 1 9 1 1 6
W e d n e s d a y
0 1 / 2 0 / 1 6
T h u r s d a y
0 1 / 2 1 1 1 6
F r i d a y
0 1 / 2 2 / 1 6
A M T i m e
P r i c e
H O V
V o l
C a p .
P r i c e
H O V
V o l
C a p .
P r i c e
H O V
V o l .
C a p .
P r i c e
H O V
V o l .
C a p .
P r i c e
H O V
V o l
C a p .
0 4 0 0 - 0 5 0 0
$ 2 . 8 0
3 4 9
9 7 4
2 9 %
$ 2 . 8 0
4 3 0
1 , 1 3 9
3 4 %
$ 2 . 8 0
4 0 0
1 , 1 4 6
3 4 %
$ 2 . 8 0
4 1 1
1 , 1 3 4
3 3 /
$ 2 . 8 0
3 7 5
1 , 0 1 5
3 0 %
0 5 0 0 - 0 6 0 0
$ 4 . 5 0
4 0 7
1 , 5 8 4
4 7 %
$ 4 . 5 0
6 2 2
1 , 9 6 1
5 8 /
$ 4 . 5 0
5 7 3
1 , 8 6 3
5 5 %
$ 4 . 5 0
5 9 0
1 , 8 9 9
5 6 %
$ 4 . 2 5
5 9 2
1 , 8 6 8
5 5 %
0 6 0 0 - 0 7 0 0
$ 4 . 7 0
2 7 2
1 , 2 0 5
3 5 %
$ 4 . 7 0
3 2 6
1 , 1 0 8
3 3 %
$ 4 . 7 0
4 8 6
1 , 8 7 7
5 5 %
$ 4 . 7 0
5 0 8
1 , 8 9 2
5 6 %
$ 4 . 5 0
4 8 6
1 , 7 5 6
5 2 %
0 7 0 0 - 0 8 0 0
$ 5 . 2 0
1 8 6
8 9 9
2 6 %
$ 5 . 2 0
2 5 7
9 4 7
2 8 %
$ 5 . 2 0
3 2 8
1 , 7 0 2
5 0 � /
$ 5 . 2 0
3 2 2
1 , 7 1 7
5 1 %
$ 5 . 0 5
3 0 7
1 , 4 6 4
4 3 %
0 8 0 0 - 0 9 0 0
$ 4 . 7 0
2 1 4
1 , 0 0 2
2 9 %
$ 4 . 7 0
2 6 2
1 , 6 3 8
4 8 %
$ 4 . 7 0
1 8 4
1 , 4 5 5
4 3 %
$ 4 , 7 0
1 9 8
1 , 4 5 6
4 3 /
$ 4 . 5 0
1 9 7
1 , 2 9 5
3 8 %
0 9 0 0 - 1 0 0 0
$ 3 . 7 0
3 0 4
1 , 1 5 0
3 4 %
$ 3 . 7 0
1 9 0
1 , 7 3 3
5 1 %
$ 3 . 7 0
1 5 5
1 , 3 1 3
3 9 � /
$ 3 . 7 0
1 7 9
1 , 3 6 3
4 0 %
$ 3 . 7 0
1 8 1
1 , 1 9 4
3 5 %
M o n d a y
0 1 / 2 5 1 1 6
T u e s d a y
0 1 1 2 6 / 1 6
W e d n e s d a y
0 1 / 2 7 1 1 6
T h u r s d a y
0 1 1 2 8 1 1 6
F r i d a y
0 1 1 2 9 / 1 6
A M T i m e
P r i c e
H O V
V o l .
C a p .
P r i c e
H O V
- V o l
C a p .
P r i c e
H O V
V o l
C a p .
P r i c e
H O V
V o l
C a p .
P r i c e
H O V
V o l .
C a p .
0 4 0 0 - 0 5 0 0
$ 2 . 8 0
4 0 7
1 , 2 0 8
3 6 /
$ 2 . 8 0
4 1 4
1 , 1 8 0
3 5 %
$ 2 . 8 0
4 3 8
1 , 2 0 0
3 5 %
$ 2 . 8 0
4 0 9
1 , 1 4 0
3 4 %
$ 2 . 8 0
3 8 7
1 , 0 5 4
3 1 %
0 5 0 0 - 0 6 0 0
$ 4 . 5 0
5 9 0
1 , 9 7 2
5 8 %
$ 4 . 5 0
6 0 0
1 , 9 2 1
5 7 %
$ 4 . 5 0
5 9 9
1 , 9 0 0
5 6 %
$ 4 . 5 0
6 2 3
1 , 9 2 0
5 6 %
$ 4 . 2 5
5 5 6
1 , 8 0 8
5 3 %
0 6 0 0 - 0 7 0 0
$ 4 . 7 0
4 8 0
1 , 9 1 9
5 6 %
$ 4 . 7 0
4 9 9
1 , 9 3 2
5 7 � %
$ 4 . 7 0
5 2 0
1 , 8 7 2
5 5 %
$ 4 . 7 0
5 4 3
1 , 9 3 4
5 7 %
$ 4 . 5 0
4 6 6
1 , 6 9 6
5 0 %
0 7 0 0 - 0 8 0 0
$ 5 . 2 0
3 4 1
1 , 6 6 2
4 9 %
$ 5 . 2 0
3 3 9
1 , 7 0 2
5 0 � /
$ 5 . 2 0
3 3 0
1 , 6 9 7
5 0 %
$ 5 . 2 0
3 2 5
1 , 6 5 4
4 9 %
$ 5 . 0 5
3 0 1
1 , 4 3 2
4 2 %
0 8 0 0 - 0 9 0 0
$ 4 . 7 0
1 8 4
1 , 5 9 9
4 7 %
$ 4 . 7 0
1 8 7
1 , 6 3 9
4 8 %
$ 4 . 7 0
1 4 5
1 , 4 6 9
4 3 %
$ 4 . 7 0
1 9 2
1 , 5 7 8
4 6 %
$ 4 . 5 0
1 7 5
1 , 2 7 7
3 8 %
0 9 0 0 - 1 0 0 0
$ 3 . 7 0
1 8 5
1 , 4 4 5
4 3 %
$ 3 . 7 0
1 7 4
1 , 5 9 8
4 7 %
$ 3 . 7 0
1 7 3
1 , 4 4 4
4 2 � /
$ 3 . 7 0
1 8 6
1 , 5 1 9
4 5 %
$ 3 . 7 0
1 7 9
1 , 2 5 1
3 7 %
0 0 : E x p r e s s
6
Performance Measures
REPORTING REQUIREMENT
CUSTOM ER SERVICE
Call Wait Time
Abandon Rate
Customer Satisfaction
Convert Violators to Customers
Convert Violators to Customers
Reporting
Period
Monthly
Monthly
Monthly
Quarterly
Annually
PERFORMANCE STANDARD
Jan-16
Performance
1:39
3.4%
76
Not to exceed 120 seconds
No more than 4.0%
At least 75 outbound calls
8% or more.
10% or more
ws,
VIOLATION PROCESSING
Response Time
Monthly
Within 2 business days of receipt
0.9
CUSA Violation Collection Rate
Quarterly
70% or more
CUSA Violation Collection Rate
Annually
74% or more
TRAFFIC OPERATIONS
Initial & Secondary Reviews
Monthly
Equal to or less than 15 days
1.5
Plate Nilsread Errors
Monthly
Equal to or less than 0.4%
0.01%
CAS Response Time
Monthly
0:20 (minutes) per call
0:04
ACCOUNTING
Exceptions
Monthly
No more than 3 0
INFORMATION TECHNOLOGY
Back -office System Uptime
Monthly
99% Availability
100%
Network Uptime
Monthly
99% Availability
100%
C USA = Cofiroute USA; CAS=Customer Assistance Specialists
• Plate M isread Error performance is current after a 60-day hold -back period; therefore, percentage reported here is for months prior to
the month of this report.
Incoming Call Activity
INCOMING CALL VOLUME
January-16 December-15 FY
% Of-
-Total Calls I Total Total Calls %of Total Average
Representatives Answ ered
IVR Answ ered
"Abandoned Calls = or >20 seconds
"'Abandoned Calls - all others
21,017
7,904
1,080
2,040
65.6%
24.7%
3.4%
6.4%
22,101
7,936
550
2,024
67.8%
24.3%
1:7%
6.2%
22,577
8,330
978
2,094
Total Incoming Calls: 32,041
32,611
33,979
"This data is used in the Abandoned Calls performance measure.
"This data represents all IV R abandons and abandons outside the performance measure threshold.
Transponder Distribution Status
TRANSPONDER DISTRIBUTION
January-16
Tags I % of Total
December-15
Tags I%of Total
FY 2015-16
Average To -Date
Issued
To New Accounts
Additional Tags to Existing Accounts
Replacement Transponders
Total Issued
712 35.4%
502 24.9%
800 39.7%
2,014
762 36.1
581 27.5%
766 36.3%
2,109
841
596
919
2,356
35.7%
25.3%
39.0%
Returned
Account Closures
Accounts Dow nsizing
Defective Transponders
Total Returned
454 34.7%
108 8.3%
747 57.1%
1,309
337 30.7%
91 8.3%
668 60.9%
1,096
438 30.0%
128 8.8%
894 61.3%
1,460
1111, Exp es
Lan
7
•
•
•
"
"
"
A t t h e e n d o f J a n u a r y 2 0 1 6 , t h e 9 1 E x p r e s s L a n e s h a d 1 1 8 , 1 8 6 a c t i v e c u s t o m e r a c c o u n t s , w i t h
1 7 9 , 8 3 8 t r a n s p o n d e r s a s s i g n e d t o t h o s e a c c o u n t s .
N u m b e r o f A c c o u n t s b y F i s c a l Y e a r
A s o f J a n u a r y 3 1 , 2 0 1 6
1 2 2 , 0 0 0
1 2 0 , 0 0 0
1 1 8 , 0 0 0 -
1 1 6 , 0 0 0 -
1 1 4 , 0 0 0 -
1 1 2 , 0 0 0 -
1 1 0 , 0 0 0
1 0 8 , 0 0 0
1 1 9 , 9 9 2
1 1 8 , 4 1 6
1 1 7 , 8 8 8
1 1 4 , 5 5 6 1 1 4 , 1 3 8
r
1 1 2 , 5 8 4 1 1 2 , 4 7 3
1 1 8 , 1 8 6
1 1 2 , 9 2 9
1 1 3 , 6 7 2
1 1 6 , 8 1 3
0 4 ) 0 c O p 1 0 % 0 � 5 y 0 N ' " y ' l ' t i ' t i a N . y ( o
d N .
o A , A . , y o 1 . , y o A . d o , L o , y o , y o d o
F i s c a l Y e a r
O p e r a t i o n a l H i g h l i g h t s
O n - r o a d O p e r a t i o n s
C u s t o m e r A s s i s t a n c e S p e c i a l i s t s ( C A S ) r e s p o n d e d t o 1 1 0 c a l l s d u r i n g J a n u a r y . T h e C A S t e a m
r e c e i v e d 6 5 c a l l s t o a s s i s t d i s a b l e d v e h i c l e s , 5 c a l l s t o r e m o v e d e b r i s a n d c o n d u c t e d 2 7 a s s i s t s o r
t r a f f i c b r e a k s . T h e r e w e r e 7 a c c i d e n t s i n t h e E x p r e s s L a n e s a n d 6 a c c i d e n t s i n t h e g e n e r a l -
p u r p o s e l a n e s t h e C A S p r o v i d e d a s s i s t a n c e t o .
r . ; E L ��p r e s s
8
Financial Highlights
91 Express Lanes
Operating Statement
YTD as of : 1/31/2016
YTD Variance
Description
Actual (1)
Budget (1)
Dollar $
Percent (%)
Operating revenues:
Toll revenue
$ 22,551,118.82
$ 20,838,001.00
$ 1,713,117.82
8.2
Fee revenue
5,696,007.29
4,077,060.00
1,618,947.29
39.7
Total operating revenues
28,247,126.11
24,915,061.00
3,332,065.11
13.4
Operating expenses:
Contracted services
4,876,863.38
4,938,040.00
61,176.62
1.2
Administrative fee
1,520,389.78
1,501,774.00
(18,615.78)
(1.2)
Other professional services
348,690.51
1,485,897.00
1,137,206.49
76.5
Credit card processing fees
479,974.41
478,582.00
(1,392.41)
(0.3)
Toll road account servicing
478,399.31
224,000.00
(254,399.31)
(113.6)
Other insurance expense
198,628.77
437,325.00
238,696.23
54.6
Toll road maintenance supply repairs
84,362.66
3,994,539.00
3,910,176.34
97.9
Patrol services
330,835.73
323,624.00
(7,211.73)
(2.2)
Building equipment repairs and maint
252,912.16'
402,275.00
149,362.84
37.1
Other services
3,923.00
12,225.00
8,302.00
67.9
Utilities
12,143.39
23,324.00
11,180.61
47.9
Office expense
21,119.37
66,824.00
45,704.63
68.4
Bad debt expense
(4,285.28)
-
4,285.28
N/A
Miscellaneous (2)
36,617.36
73,199.00
36,581.64
50.0
Leases
180,042.26
288,638.00
108,595.74
37.6
Total operating expenses
r 8,820,616.81
14,250,266.00
P 5,429,649.19
38.1
Depreciation and amortization (3)
1,854,711.64
-
(1,854,711.64)
N/A
Operating income (loss) 17,571,797.66 10,664,795.00 6,907,002.66 64.8
Nonoperating revenues (expenses):
Reimbursement from Other Agencies
-
863,122.00
(863,122.00)
(100.0)
Interest income
466,216.61
418,558.00
47,658.61
11.4
Interest expense
r (3,318,203.97)
r (3,350,697.00)
32,493.03
r 1.0
Other
489,503.99
-
489,503.99
N/A
Total nonoperatinq revenues (expenses)
(2,362,483.37)
(2,069,017.00)
(293,466.37)
(14.2)
Transfers in
-
-
-
N/A
Transfers out
-
-
-
N/A
Net income (loss) $ 15,209,314.29 $ 8,595,778.00 $ 6,613,536.29 76.9
'Actual amounts are accounted for on the accrual basis of accounting in an enterprise fund. Budget amounts are
accounted for on a modified accrual basis of accounting.
'Miscellaneous expenses include: Bond Insurance Costs, Bank Service Charge, Transponder Materials.
'Depreciation and amortization are not budgeted items.
Capital Asset Activity
During the seven months ending January 31, 2016, capital asset activities included $293,205 for
the purchase of transponders.
et*, Express
Lanes
9
ATTACHMENT D
•
•
•
OCTA Orange County Transportation Authority
Express
J Lanes
Status Report
February 2016
As of February 29, 2016
"
O p e r a t i o n s O v e r v i e w
T r a f f i c a n d R e v e n u e S t a t i s t i c s
T o t a l t r a f f i c v o l u m e o n t h e 9 1 E x p r e s s L a n e s f o r F e b r u a r y 2 0 1 6 w a s 1 , 0 5 0 , 0 7 4 . T h i s r e p r e s e n t s
a d a i l y a v e r a g e o f 3 6 , 2 0 9 . T h i s i s a 2 . 6 % i n c r e a s e i n t o t a l t r a f f i c v o l u m e f r o m t h e s a m e p e r i o d l a s t
y e a r w h e n t r a f f i c l e v e l s t o t a l e d 1 , 0 2 3 , 4 1 5 . P o t e n t i a l t o l l r e v e n u e f o r t h e m o n t h w a s $ 3 , 2 8 8 , 3 3 1
w h i c h r e p r e s e n t s a n i n c r e a s e o f 5 . 3 % f r o m t h e p r i o r y e a r ' s t o t a l o f $ 3 , 1 2 3 , 0 4 7 . C a r p o o l
p e r c e n t a g e f o r t h e m o n t h w a s 2 1 . 5 2 % a s c o m p a r e d t o t h e p r e v i o u s y e a r ' s r a t e o f 2 1 . 7 1 % .
M o n t h - t o - d a t e t r a f f i c a n d r e v e n u e d a t a a r e s u m m a r i z e d i n t h e t a b l e b e l o w . T h e f o l l o w i n g t r i p a n d
r e v e n u e s t a t i s t i c s t a b l e s r e p r e s e n t a l l t r i p s t a k e n o n t h e 9 1 E x p r e s s L a n e s a n d a s s o c i a t e d
p o t e n t i a l r e v e n u e f o r t h e m o n t h o f F e b r u a r y 2 0 1 6 .
C u r r e n t M o n t h - t o - D a t e ( M T D ) a s o f F e b r u a r y 2 9 , 2 0 1 6
T r i p s
F e b - 1 6
M T D
A c t u a l
S t a n t e c
M T D
P r o j e c t e d
#
V a r i a n c e
%
V a r i a n c e
F e b - 1 5
M T D
A c t u a l
Y r - t o - Y r
%
V a r i a n c e
F u l l T o l l L a n e s
8 2 4 , 1 2 7
8 1 6 , 4 5 1
7 , 6 7 6
0 . 9 %
8 0 1 , 2 3 7
2 . 9 %
3 + L a n e s
2 2 5 , 9 4 7
2 3 7 , 6 9 6
( 1 1 , 7 4 9 )
( 4 . 9 % )
2 2 2 , 1 7 8
1 . 7 %
T o t a l G r o s s T r i p s
1 , 0 5 0 , 0 7 4
1 , 0 5 4 , 1 4 7
( 4 , 0 7 3 )
( 0 . 4 % )
1 , 0 2 3 , 4 1 5
2 . 6 %
R e v e n u e
F u l l T o l l L a n e s
$ 3 , 2 2 0 , 2 8 8
$ 3 , 2 4 5 , 4 4 3
( $ 2 5 , 1 5 5 )
( 0 . 8 % )
$ 3 , 0 6 0 , 9 4 1
5 . 2 %
3 + L a n e s
$ 6 8 , 0 4 3
$ 7 5 , 7 3 6
( $ 7 , 6 9 2 )
( 1 0 . 2 % )
$ 6 2 , 1 0 6
9 . 6 %
T o t a l G r o s s R e v e n u e
$ 3 , 2 8 8 , 3 3 1
$ 3 , 3 2 1 , 1 7 8
( $ 3 2 , 8 4 7 )
( 1 , 0 % )
$ 3 , 1 2 3 , 0 4 7
5 . 3 %
A v e r a g e R e v e n u e p e r T r i p
A v e r a g e F u l l T o l l L a n e s
$ 3 . 9 1
$ 3 . 9 8
( $ 0 . 0 7 )
( 1 . 8 % )
$ 3 . 8 2
2 . 4 %
A v e r a g e 3 + L a n e s
$ 0 . 3 0
$ 0 . 3 2
( $ 0 . 0 2 )
( 6 . 3 % )
$ 0 . 2 8
7 . 1 %
A v e r a g e G r o s s R e v e n u e
$ 3 . 1 3
$ 3 . 1 5
( $ 0 . 0 2 )
( 0 . 6 % )
$ 3 . 0 5
2 . 6 %
E x p r e s s
L a n e s
2
The 2016 fiscal year-to-date (YTD) traffic volume is 7% higher than the same period last year.
The 2016 fiscal year-to-date revenue is 7.8% higher than for the same period last year. Year-to-
date average revenue per -trip is $3.03.
Fiscal year-to-date traffic and revenue data are summarized in the table below. The following trip
and revenue statistics tables represent all trips taken on the 91 Express Lanes and associated
potential revenue for the months of July 2015 through February 2016.
FY 2015-16 to Date as of February 29, 2016
Trips
FY 2015-16
YTD
Actual
Stantec
YTD
Projected
#
Variance
%
Variance
FY 2014-15
YTD
Actual
Yr-to-Yr
ok
Variance
Full Toll Lanes
6,933,238
6,846,200
87,038
1.3%
6,480,971
7.0%
3+ Lanes
2,097,612
2,184,501
(86,889)
(4.0%)
1,960,281
7.0%
Total Gross Trips
9,030,850
9,030,701
149
0.0%
8,441,252
7.0%
Revenue
Full Toll Lanes
$26,846,251
$27,104,682
($258,431)
(1.0%)
$24,902,323
7.8%
3+ Lanes
$546,626
$641,948
($95,322)
(14.8%)
$514,910
6.2%
Total Gross Revenue
$27,392,878
$27,746,630
($353,753)
(1.3%)
$25,417,233
7.8%
Average Revenue per Trip
Average Full Toll Lanes
$3.87
$3.96
($0.09)
(2.3%)
$3.84
0.8%
Average 3+ Lanes
$0.26
$0.29
($0.03)
(10.3%)
$0.26
0.0%
Average Gross Revenue
$3.03
$3.07
($0.04)
(1.3%)
$3.01
0.7%
•
•
•
"
"
T r a f f i c a n d R e v e n u e S u m m a r y
T h e c h a r t b e l o w r e f l e c t s t h e t o t a l t r i p s b r e a k d o w n b e t w e e n F u l l T o l l t r i p s a n d H O V 3 + t r i p s f o r
F Y 2 0 1 5 - 1 6 o n a m o n t h l y b a s i s .
1 , 4 0 0 , 0 0 0
1 , 2 2 5 , 0 0 0
1 , 0 5 0 , 0 0 0
y 8 7 5 , 0 0 0
E
0
> 7 0 0 , 0 0 0
5 2 5 , 0 0 0 -
3 5 0 , 0 0 0 -
1 7 5 , 0 0 0 -
F Y 2 0 1 5 - 1 6 T r a f f i c V o l u m e O v e r v i e w
2 9 6 , 2 4 0
I
8 9 7 , 9 2 2
2 8 3 , 5 2 5
8 9 5 , 3 0 1
2 4 9 , 7 5 1
8 7 4 , 2 1 2
2 5 5 , 0 4 1
9 2 2 , 4 7 4
2 6 1 , 9 6 5
8 4 4 , 1 0 8
2 7 6 , 5 8 0
8 7 1 , 0 3 1
2 4 8 , 5 6 3
8 0 4 , 0 6 3
2 2 5 , 9 4 7
8 2 4 , 1 2 7
J u l - 1 5 A u g - 1 5 S e p - 1 5 O c t - 1 5 N o v - 1 5 D e c - 1 5 J a n - 1 6 F e b - 1 6 M a r - 1 6 A p r - 1 6 M a y - 1 6 J u n - 1 6
M o n t h
' F u l l T o l l L a n e s M S , L a n e s
T h e c h a r t b e l o w r e f l e c t s t h e g r o s s p o t e n t i a l r e v e n u e b r e a k d o w n b e t w e e n F u l l T o l l t r i p s a n d
H O V 3 + t r i p s f o r F Y 2 0 1 5 - 1 6 o n a m o n t h l y b a s i s .
d
d
K
$ 3 , 9 0 0 , 0 0 0
$ 3 , 7 0 0 , 0 0 0
$ 3 , 5 0 0 , 0 0 0
$ 3 , 3 0 0 , 0 0 0
$ 3 , 1 0 0 , 0 0 0
$ 2 , 9 0 0 , 0 0 0
$ 2 , 7 0 0 , 0 0 0
$ 2 , 5 0 0 , 0 0 0
F Y 2 0 1 5 - 1 6 R e v e n u e S u m m a r y
7 0 , 6 3 4
7 8 , 9 9 8
3 , 4 9 4 , 5 0 8
6 7 , 5 2 6 6 6 , 8 7 6
3 , 3 9 6 , 0 4
3 , 3 9 9 , 5 9 5
3 , 6 0 3 , 9 0 0
6 6 , 4 6 6
3 , 2 6 4 , 6 2 2
7 3 , 7 4 6
3 , 3 4 8 , 4 9 0
6 4 , 3 3 8
3 , 1 1 6 , 8 0 7
6 8 , 0 4 3
3 , 2 2 0 , 2 8 8
J u l - 1 5 A u g - 1 5 S e p - 1 5 O c t - 1 5 N o v - 1 5 D e c - 1 5 J a n - 1 6 F e b - 1 6 M a r - 1 6 A p r - 1 6 M a y - 1 6 J u n - 1 6
M o n t h
F u l l T o l l L a n e L e r e e
E x p r e s s
L a n e s
4
Peak traffic hour in the eastbound direction reached or exceeded 90% or more of defined
capacity eighteen times during the month of February 2016. As demonstrated on the next chart,
westbound peak hour traffic volumes top out at 62% of defined capacity.
EASTBOUND PEAK -HOUR VOLUMES
Monday
02101/16
Tuesday
02/02116
Wednesday
02/03/16
Thursday
02/04116
Friday
02/05/16
PM Time
Price
HOV
Vol.
Cap.
Price
HOV
Vol.
Cap.
Price
HOV
Vol.
Cap.
Price
HOV
Vol.
Cap.
Price
HOV
Vol.
Cap.
1400-1500
$4.70
286
1,928
57%
$4.70
315
2,259
66%
$4.70
306
2,207
65%
$4.85
322
2,501
74%
$3.20
415
2,960
87%
1500-1600
$5.05
504
3,035
89%
$3.80
466
3,026
89%
$4.05
484
2,980
88%
$4.75
442
2,974
87%
$10.15
604
3,023
89%
1600-1700
$4.85
424
2,908
86%
$6.15
466
2,960
87%
$7.40
429
2,882
85%
$9.80
490
3,051
90%
$9.95
338
1,948
57%
1700-1800
$4.85
481
3,029
89%
$5.55
495
3,035
89%
$6.90
531
3,119
92%
$9.05
470
2,898
85%
$6.40
400
2,305
68%
1800-1900
$5.05
518
2,728
80%
$3.60
523
2,955
87%
$3.60
548
3,042
89%
$4.40
523
2,844
84%
$5.95
494
2,731
80%
1900-2000
$3,55
339
1,435
42%
$3.55
457
2,192
64%
$3.55
480
2,167
64%
$5.15
542
2,632
77%
$5.60
532
2,536
75%
Monday
02/08/16
Tuesday
02/09/16
Wednesday
02110116
Thursday
02111116
Friday
02112116
PM Time
Price
HOV
Vol.
Cap.
Price
HOV
Vol.
Cap.
Price
HOV
Vol.
Cap.
Price
HOV
Vol.
Cap.
Price
HOV
Vol.
Cap.
1400-1500
$4.70
373
2,085
61%
$4.70
347
2,273
67%
$4.70
324
2,437
72%
$4.85
367
2,617
77%
$3.20
466
3,048
90%
1500-1600
$5.05
529
2,758
81%
$3.80
511
3,125
92%
$4.05
492
3,052
90%
$4.75
503
3,008
88%
$10.15
616
2,923
86%
1600 - 1700
$4.85
530
2,868
84%
$6.15
445
3,001
88%
$7.40
499
3,011
89%
$9.80
451
2,768
81%
$9.95
502
2,789
82%
1700 - 1800
$4.85
465
2,944
87%
$5.55
484
3,133
92%
$6.90
467
2,945
87%
$9.05
496
2,987
88%
$6.40
491
2,855
84%
1800 - 1900
$5.05
634
2,875
85%
$3.60
525
2,859
84%
$3.60
522
2,917
86%
$4.40
545
2,843
84%
$5.95
565
2,671
79%
1900 - 2000
$3.55
464
1,679
49%
$3.55
488
2,379
70%
$3.55
503
2,453
72%
$5.15
554
2,789
82%
$5.60
505
1,838
54%
Monday
02115116
Tuesday
02116116
Wednesday
02117116
Thursday
02118/16
Friday
02119116
PM Time
Price
HOV
Vol.
Cap.
Price
HOV
Vol.
Cap.
Price
HOV
Vol.
Cap.
Price
HOV
Vol.
Cap.
Price
HOV
Vol.
Cap.
1400 - 1500
$4.70
411
1,878
55%
$4.70
190
1,962
58%
$4.70
295
2,506
74%
$4.85
324
2,451
72%
$3.20
425
3,026
89%
1500 - 1600
$5.05
612
2,572
76%
$3.80
407
2,601
77%
$4.05
444
2,802
82%
$4.75
490
3,192
94%
$10.15
600
2,925
86%
1600-1700
$4.85
489
2,363
70%
$6.15
327
1,838
54%
$7.40
418
2,738
81%
$9.80
480
3,166
93%
$9.95
473
2,917
86%
1700-1800
$4.85
447
2,203
65%
$5.55
444
2,597
76%
$6.90
456
2,700
79%
$9.05
458
2,763
81%
$6.40
402
2,347
69%
1800-1900
$5.05
489
1,688
50%
$3.60
554
3,097
91%
$3.60
517
2,685
79%
$4.40
456
2,447
72%
$5.95
360
1,687
50%
1900 - 2000
$3.55
433
1,288
38%
$3.55
478
2,244
66%
$3.55
549
2,628
77%
$5.15
368
1,684
50%
$5.60
329
1,133
33%
Monday
02122116
Tuesday
02123116
Wednesday
02/24116
Thursday
02125116
Friday
02126116
PM Time
Price
HOV
Vol.
Cap.
Price
HOV
Vol.
Cap.
Price
HOV
Vol.
Cap.
Price
HOV
Vol.
Cap.
Price
HOV
Vol.
Cap.
1400-1500
$4.70
308
2,072
61%
$4.70
291
2,232
66%
$4.70
347
2,462
72%
$4.85
361
2,577
76%
$3.20
409
3,100
91%
1500 - 1600
$5.05
506
3,040
89%
$3.80
501
3,118
92%
$4.05
494
3,096
91%
54.75
508
3,084
91%
$10.15
592
3,223
95%
1600 - 1700
$4.85
422
2,926
86%
$6.15
472
3,006
88%
$7.40
438
2,960
87%
$9.80
517
2,998
88%
$9.95
559
3,210
94%
1700-1800
$4.85
383
2,428
71%
$5.55
481
2,997
88%
$6.90
469
2,952
87%
$9.05
452
2,903
85%
$6.40
514
3,093
91%
1800-1900
$5.05
538
2,786
82%
$3.60
494
2,485
73%
$3.60
536
2,888
85%
$4.40
551
3,091
91%
$5.95
534
2,564
75%
1900-2000
$3.55
373
1,848
54%
$3.55
440
2,130
63%
$3.55
494
2,194
65%
$5.15
413
1,860
55%
$5.60
483
1,960
58%
Monday
02129116
Tuesday
03101116
Wednesday
03102116
Thursday
03103/16
Friday
03104116
PM Time
Price
HOV
Vol.
Cap.
Price HOV
Vol.
Cap.
Price HOV
Vol.
Cap.
Price HOV
Vol.
Cap.
Price HOV
Vol.
Cap.
1400-1500
$4.70
318
2,136
63%
1500 - 1600
$5.05
430
2,628
77%
1600 - 1700
$4.85
493
3,058
90%
1700 - 1800
$4.85
454
2,883
85%
1800 - 1900
$5.05
548
2,820
83
1900 - 2000
$3.55
378
1,714
50
press
5
•
•
•
"
"
W E S T B O U N D P E A K - H O U R V O L U M E S
M o n d a y
0 2 1 0 1 1 1 6
T u e s d a y
0 2 / 0 2 1 1 6
W e d n e s d a y
0 2 1 0 3 1 1 6
T h u r s d a y
0 2 1 0 4 / 1 6
F r i d a y
0 2 1 0 5 1 1 6
A M T i m e
P r i c e
H O V
V o l .
C a p .
P r i c e
H O V
V o l .
C a p .
P r i c e
H O V
V o l .
C a p .
P r i c e
H O V
V o l .
C a p .
P r i c e
N O V
V o l .
C a p .
0 4 0 0 - 0 5 0 0
$ 2 . 8 0
3 9 0
1 , 1 3 0
3 3 / 0
$ 2 . 8 0
4 1 7
1 , 1 3 0
3 3 / 0
$ 2 . 8 0
3 4 6
1 , 0 1 5
3 0 %
$ 2 . 8 0
3 7 7
1 , 0 8 8
3 2 / 0
$ 2 . 8 0
4 0 4
1 , 1 0 2
3 2 %
0 5 0 0 - 0 6 0 0
$ 4 . 5 0
4 9 4
1 , 7 0 7
5 0 %
$ 4 . 5 0
6 2 7
1 , 9 6 3
5 8 %
$ 4 . 5 0
6 0 4
1 , 9 3 0
5 7 � /
$ 4 . 5 0
5 9 6
1 , 8 6 3
5 5 � /
$ 4 . 2 5
5 5 8
1 , 8 1 5
5 3 %
0 6 0 0 - 0 7 0 0
$ 4 . 7 0
5 0 6
1 , 9 2 7
5 7 %
$ 4 . 7 0
5 0 2
1 , 8 4 2
5 4 %
$ 4 . 7 0
5 2 2
1 , 9 6 4
5 8 %
$ 4 . 7 0
5 3 2
1 , 9 3 7
5 7 %
$ 4 . 5 0
4 8 6
1 , 7 9 3
5 3 %
0 7 0 0 - 0 8 0 0
$ 5 . 2 0
2 9 3
1 , 5 9 5
4 7 %
$ 5 . 2 0
3 1 3
1 , 6 0 9
4 7 %
$ 5 . 2 0
3 8 1
1 , 7 2 7
5 1 %
$ 5 . 2 0
3 3 5
1 , 6 2 6
4 8 %
$ 5 . 0 5
2 6 6
1 , 3 5 0
4 0 %
0 8 0 0 - 0 9 0 0
$ 4 . 7 0
1 8 8
1 , 6 2 2
4 8 %
$ 4 . 7 0
1 8 0
1 , 5 3 9
4 5 %
$ 4 . 7 0
1 9 7
1 , 5 3 9
4 5 %
$ 4 . 7 0
1 8 0
1 , 4 2 4
4 2 � / o
$ 4 . 5 0
1 7 5
1 , 2 4 9
3 7 %
0 9 0 0 - 1 0 0 0
$ 3 . 7 0
1 8 3
1 , 3 8 7
4 1 %
$ 3 . 7 0
1 4 5
1 , 3 9 0
4 1 %
$ 3 . 7 0
1 6 8
1 , 5 3 2
4 5 %
$ 3 . 7 0
1 7 4
1 , 3 3 2
3 9 %
$ 3 . 7 0
1 7 2
1 , 2 7 1
3 7 %
M o n d a y
0 2 1 0 8 / 1 6
T u e s d a y
0 2 1 0 9 / 1 6
W e d n e s d a y
0 2 1 1 0 1 1 6
T h u r s d a y
0 2 / 1 1 1 1 6
F r i d a y
0 2 / 1 2 / 1 6
A M T i m e
P r i c e
H O V
V o l .
C a p .
P r i c e
H O V
V o l .
C a p .
P r i c e
H O V
V o l .
C a p .
P r i c e
N O V
V o l .
C a p .
P r i c e
H O V
V o l .
C a p .
0 4 0 0 - 0 5 0 0
$ 2 . 8 0
3 7 5
1 , 1 2 6
3 3 %
$ 2 . 8 0
4 0 1
1 , 1 5 2
3 4 %
$ 2 . 8 0
4 2 0
1 , 1 6 1
3 4 %
$ 2 . 8 0
3 9 7
1 , 0 6 2
3 1 %
$ 2 . 8 0
3 8 0
1 , 0 3 5
3 0 %
0 5 0 0 - 0 6 0 0
$ 4 . 5 0
5 6 4
1 , 8 8 8
5 6 %
$ 4 . 5 0
6 1 7
1 , 8 5 2
5 4 %
$ 4 . 5 0
5 9 8
1 , 8 3 0
5 4 %
$ 4 . 5 0
6 2 0
1 , 9 5 7
5 8 %
$ 4 . 2 5
4 9 7
1 , 7 2 3
5 1 %
0 6 0 0 - 0 7 0 0
$ 4 . 7 0
4 4 2
1 , 7 9 0
5 3 %
$ 4 . 7 0
5 4 8
1 , 9 7 4
5 8 %
$ 4 . 7 0
4 7 9
1 , 8 5 5
5 5 %
$ 4 . 7 0
5 1 6
2 , 0 5 0
6 0 %
$ 4 . 5 0
4 4 6
1 , 6 8 0
4 9 %
0 7 0 0 - 0 8 0 0
$ 5 . 2 0
3 0 7
1 , 5 7 3
4 6 %
$ 5 . 2 0
3 3 7
1 , 7 3 4
5 1 %
$ 5 . 2 0
3 1 9
1 , 7 9 4
5 3 � %
$ 5 . 2 0
3 5 1
1 , 6 5 7
4 9 %
$ 5 . 0 5
2 6 8
1 , 3 1 6
3 9 %
0 8 0 0 - 0 9 0 0
$ 4 . 7 0
2 3 4
1 , 4 6 6
4 3 %
$ 4 . 7 0
1 9 6
1 , 7 9 5
5 3 %
$ 4 . 7 0
2 0 5
1 , 7 3 4
5 1 %
$ 4 . 7 0
1 9 3
1 , 6 8 4
5 0 %
$ 4 . 5 0
2 3 3
1 , 4 0 0
4 1 %
0 9 0 0 - 1 0 0 0
$ 3 . 7 0
2 9 8
1 , 4 9 7
4 4 %
$ 3 . 7 0
1 9 4
1 , 6 8 4
5 0 %
$ 3 . 7 0
2 0 6
1 , 7 5 6
5 2 %
$ 3 . 7 0
2 2 6
1 , 5 9 8
4 7 %
$ 3 . 7 0
2 5 8
1 , 3 6 1
4 0 %
M o n d a y
0 2 1 1 5 1 1 6
T u e s d a y
0 2 1 1 6 1 1 6
W e d n e s d a y
0 2 1 1 7 / 1 6
T h u r s d a y
0 2 1 1 8 1 1 6
F r i d a y
0 2 1 1 9 1 1 6
A M T i m e
P r i c e
H O V
V o l .
C a p .
P r i c e
H O V
V o l .
C a p .
P r i c e
H O V
V o l .
C a p .
P r i c e
H O V
V o l .
C a p .
P r i c e
H O V
V o l .
C a p .
0 4 0 0 - 0 5 0 0
$ 2 . 8 0
2 9 2
9 2 6
2 7 %
$ 2 . 8 0
3 7 3
1 , 1 3 7
3 3 %
$ 2 . 8 0
3 9 3
1 , 1 8 9
3 5 %
$ 2 . 8 0
3 9 4
1 , 1 6 2
3 4 %
$ 2 . 8 0
3 7 4
1 , 1 0 5
3 3 %
0 5 0 0 - 0 6 0 0
$ 4 . 5 0
3 7 5
1 , 4 2 4
4 2 %
$ 4 . 5 0
5 8 8
1 , 9 1 1
5 6 / o
$ 4 . 5 0
6 0 1
1 , 8 9 7
5 6 %
$ 4 . 5 0
5 7 0
1 , 9 2 1
5 7 %
$ 4 . 2 5
5 4 7
1 , 8 1 8
5 3 %
0 6 0 0 - 0 7 0 0
$ 4 . 7 0
2 1 6
1 , 0 7 1
3 2 %
$ 4 . 7 0
5 2 1
2 , 0 6 5
6 1 %
$ 4 . 7 0
5 0 4
1 , 9 6 2
5 8 %
$ 4 . 7 0
5 1 3
1 , 9 1 8
5 6 /
$ 4 . 5 0
4 6 2
1 , 6 3 5
4 8 %
0 7 0 0 - 0 8 0 0
$ 5 . 2 0
1 7 3
7 8 0
2 3 %
$ 5 . 2 0
3 3 0
1 , 6 1 8
4 8 %
$ 5 . 2 0
3 6 5
1 , 7 2 7
5 1 %
$ 5 . 2 0
2 8 9
1 , 5 2 7
4 5 %
$ 5 . 0 5
2 6 2
1 , 1 8 4
3 5 %
0 8 0 0 - 0 9 0 0
$ 4 . 7 0
2 4 4
9 8 8
2 9 / 0
$ 4 . 7 0
1 9 8
1 , 6 0 1
4 7 %
$ 4 . 7 0
1 8 9
1 , 6 4 9
4 9 %
$ 4 . 7 0
2 1 7
1 , 6 4 2
4 8 %
$ 4 . 5 0
1 6 1
1 , 0 8 4
3 2 %
0 9 0 0 - 1 0 0 0
$ 3 . 7 0
3 4 7
1 , 2 2 6
3 6 %
$ 3 . 7 0
2 0 2
1 , 6 4 5
4 8 /
$ 3 . 7 0
1 9 5
1 , 6 3 3
4 8 %
$ 3 . 7 0
1 7 1
1 , 4 7 8
4 3 %
$ 3 . 7 0
1 6 2
1 , 0 8 1
3 2 %
M o n d a y
0 2 1 2 2 / 1 6
T u e s d a y
0 2 / 2 3 1 1 6
W e d n e s d a y
0 2 1 2 4 1 1 6
T h u r s d a y
0 2 1 2 5 1 1 6
F r i d a y
0 2 / 2 6 1 1 6
A M T i m e
P r i c e
H O V
V o l .
C a p .
P r i c e
H O V
V o l .
C a p .
P r i c e
H O V
V o l .
C a p .
P r i c e
N O V
V o l .
C a p .
P r i c e
H O V
V o l .
C a p .
0 4 0 0 - 0 5 0 0
$ 2 . 8 0
3 2 7
9 8 5
2 9 � %
$ 2 . 8 0
3 0 9
8 5 1
2 5 %
$ 2 . 8 0
4 2 5
1 , 2 1 0
3 6 /
$ 2 . 8 0
4 4 3
1 , 2 8 3
3 8 %
$ 2 . 8 0
4 1 9
1 , 1 2 6
3 3 %
0 5 0 0 - 0 6 0 0
$ 4 . 5 0
5 5 8
1 , 7 9 0
5 3 %
$ 4 . 5 0
6 0 9
2 , 0 9 1
6 2 %
$ 4 . 5 0
6 1 9
1 , 9 4 3
5 7 %
$ 4 . 5 0
5 6 6
1 , 7 3 1
5 1 %
$ 4 . 2 5
5 4 6
1 , 8 1 7
5 3 %
0 6 0 0 - 0 7 0 0
$ 4 . 7 0
4 3 9
1 , 6 7 1
4 9 / 0
$ 4 . 7 0
5 2 5
2 , 0 5 6
6 0 %
$ 4 . 7 0
5 0 3
1 , 9 0 1
5 6 %
$ 4 . 7 0
5 2 7
2 , 0 3 2
6 0 %
$ 4 . 5 0
4 6 3
1 , 7 5 4
5 2 / 0
0 7 0 0 - 0 8 0 0
$ 5 . 2 0
2 6 2
1 , 4 0 7
4 1 %
$ 5 . 2 0
2 6 8
1 , 1 0 7
3 3 %
$ 5 . 2 0
3 1 3
1 , 5 5 8
4 6 %
$ 5 . 2 0
3 5 1
1 , 6 9 1
5 0 %
$ 5 . 0 5
2 7 1
1 , 5 2 1
4 5 %
0 8 0 0 - 0 9 0 0
$ 4 . 7 0
1 6 7
1 , 3 7 4
4 0 %
$ 4 . 7 0
1 7 3
1 , 2 0 6
3 5 / 0
$ 4 . 7 0
1 8 9
1 , 5 7 7
4 6 %
$ 4 . 7 0
2 0 2
1 , 7 0 2
5 0 %
$ 4 . 5 0
2 1 0
1 , 2 8 7
3 8 %
0 9 0 0 - 1 0 0 0
$ 3 . 7 0
1 8 4
1 , 3 1 8
3 9 %
$ 3 . 7 0
2 1 3
1 , 9 0 9
5 6 %
$ 3 . 7 0
1 8 2
1 , 5 4 4
4 5 %
$ 3 . 7 0
2 1 2
1 , 7 6 8
5 2 %
$ 3 . 7 0
1 6 3
1 , 2 2 8
3 6 %
M o n d a y
0 2 1 2 9 1 1 6
T u e s d a y
0 3 1 0 1 1 1 6
W e d n e s d a y
0 3 / 0 2 1 1 6
T h u r s d a y
0 3 / 0 3 / 1 6
F r i d a y
0 3 1 0 4 / 1 6
A M T i m e
P r i c e
H O V
V o l .
C a p .
P r i c e H O V
V o l .
C a p .
P r i c e H O V
V o l .
C a p .
P r i c e H O V
V o l .
C a p .
P r i c e H O V
V o l .
C a p .
0 4 0 0 - 0 5 0 0
$ 2 . 8 0
3 2 9
9 4 3
2 8 / 0
0 5 0 0 - 0 6 0 0
$ 4 . 5 0
6 0 6
1 , 9 8 3
5 8 %
0 6 0 0 - 0 7 0 0
$ 4 . 7 0
4 9 9
1 , 9 8 1
5 8 %
0 7 0 0 - 0 8 0 0
$ 5 . 2 0
3 5 5
1 , 7 2 3
5 1
0 8 0 0 - 0 9 0 0
$ 4 . 7 0
1 8 8
1 , 4 0 7
4 1
0 9 0 0 - 1 0 0 0
$ 3 . 7 0
1 7 8
1 , 6 5 2
4 9
E x p r e s s
L a n e s
6
Performance Measures
REPORTING REQUIREMENT
' Reporting
Period
Monthly
Monthly
Monthly
Quarterly
Annually
PERFORMANCE STANDARD
Not to exceed 120 seconds
No more than 4.0%
At least 75 outbound calls
8% or more
10% or more
Feb-16
Performance
1:26
3.9%
75
CUSTOMER SERVICE
Call Wait Time
Abandon Rate
Customer Satisfaction
Convert Violators to Customers
Convert Violators to Customers
VIOLATION PROCESSING
Response Time
Monthly
Within 2 business days of receipt
1.1
CUSA Violation Collection Rate
Quarterly
70% or more
CUSA Violation Collection Rate
Annually
74% or more
TRAFFIC OPERATIONS
Initial & Secondary Review s
Monthly
Equal to or less than 15 days
4.2
* Plate Misread Errors
Monthly
Equal to or less than 0.4%
0.02%
CAS Response Time
Monthly
0:20 (minutes) per call
0:07
ACCOUNTING
Exceptions
Monthly
No more than 3
I 1
INFORMATION TECHNOLOGY
Back -office System Uptime
Monthly
99% Availability
100%
Netw ork Uptlme
Monthly
99% Availability
100%
CUSA =Cofiroute USA; CAS = Custo mer Assistance Specialists
"Plate M is read Error performance is current after a 60-day hold -back period; therefore, percentage reported here is for 2 months prio r to
the month of this report.
Incoming Call Activity
INCOMING CALL VOLUME
I February-16
Total Calls Total
January-16 FY
Total Calls `% of Total Average
Representatives Answered
IVR Answ ered
*Abandoned Calls = or >20 seconds
**Abandoned Calls - all others
19,411
6,996
1,151
2,065
65.5%
23.6%
3.9%
7.0%
21,017
7,904
1,080
2,040
65.6%
24.7%
3.4%
6.4%
22,181
8,163
1,000
2,091
Total Incoming Calls:
29,623
32,041
33,435
*This data is used in the Abandoned Calls performance measure.
**This data represents all N R abandons and abandons outside the performance measure threshold.
Transponder Distribution Status
TRANSPONDER DISTRIBUTION
February-16 January-16 FY 2015-16
i I % of Total Tags , % of Total Average To -Date
Tags
Issued
To New Accounts
Additional Tags to Existing Accounts
Replacement Transponders
Total Issued
899
543
832
2,274
39.5%
23.9%
36.6%
712
502
800
2,014
35.4%
24.9%
39.7%
848
589
908
2,345
36.2%
25.1 %
38.7%
Returned
Account Closures
Accounts Dow nsizing
Defective Transponders
Total Returned
364
98
762
1,224
29.7%
8.0%
62.3%
454
108
747
1,309
34.7%
8.3%
57.1 %
429 30.0%
125
878
1,432
8.7%
61.3%
Express
Lanes
7
•
•
•
"
"
"
A t t h e e n d o f F e b r u a r y 2 0 1 6 , t h e 9 1 E x p r e s s L a n e s h a d 1 1 8 , 5 4 6 a c t i v e c u s t o m e r a c c o u n t s , w i t h
1 8 0 , 3 1 7 t r a n s p o n d e r s a s s i g n e d t o t h o s e a c c o u n t s .
1 2 2 , 0 0 0 -
1 2 0 , 0 0 0 -
1 1 8 , 0 0 0 -
1 1 6 , 0 0 0 -
1 1 4 , 0 0 0 -
1 1 2 , 0 0 0
1 1 0 , 0 0 0
1 0 8 , 0 0 0
1 1 3 , 2 6 3
1 1 8 , 4 1 6
1 1 9 , 9 9 2
N u m b e r o f A c c o u n t s b y F i s c a l Y e a r
A s o f F e b r u a r y 2 9 , 2 0 1 6
1 1 7 , 8 8 8
1 1 4 , 5 5 6 1 1 4 , 1 3 8
. . . . . . . . . . . . . . .
1 1 2 , 5 8 4 1 1 2 , 4 7 3
F i s c a l Y e a r
1 1 3 , 6 7 2
1 1 6 , 8 1 3
1 1 8 , 5 4 6
1 1 2 , 9 2 9
O p e r a t i o n a l H i g h l i g h t s
O n - r o a d O p e r a t i o n s
C u s t o m e r A s s i s t a n c e S p e c i a l i s t s ( C A S ) r e s p o n d e d t o 1 1 5 c a l l s d u r i n g F e b r u a r y . T h e C A S t e a m
r e c e i v e d 7 0 c a l l s t o a s s i s t d i s a b l e d v e h i c l e s , 8 c a l l s t o r e m o v e d e b r i s a n d c o n d u c t e d 2 1 a s s i s t s o r
t r a f f i c b r e a k s . T h e r e w e r e 1 2 a c c i d e n t s i n t h e E x p r e s s L a n e s a n d 4 a c c i d e n t s i n t h e g e n e r a l -
p u r p o s e l a n e s t h e C A S p r o v i d e d a s s i s t a n c e t o .
0 4 , E x p r e s s
L a n e s
8
Financial Highlights
•
91 Express Lanes
0.erating Statement
YTD as of : 2/29/2016
YTD Variance
Description
Actual (1)
Budget (1)
Dollar $
Percent (%)
Operating revenues:
Toll revenue
$ 25,530,219.58
$ 23,466,576.00
$ 2,063,643.58
8.8
Fee revenue
7, 091, 204.85
4, 712, 634.00
2, 378, 570.85
50.5
Total operating revenues
32,621,424.43
28,179,210.00
4,442,214.43
15.8
Operating expenses:
Contracted services
5,560,120.92
5,637,760.00
77,639.08
1.4
Administrative fee
1,737,588.32
1,703,936.00
(33,652.32)
(2.0)
Other professional services
445,315.95
1,574,210.00
1,128,894.05
71.7
Credit card processing fees
543,703.61
540,281.00
(3,422.61)
(0.6)
Toll road account servicing
733,435.34
350,000.00
(383,435.34)
(109.6)
Other insurance expense
227,004.30
499,800.00
272,795.70
54.6
Toll road maintenance supply repairs
109,546.54
4,011,616.00
3,902,069.46
97.3
Patrol services
330,835.73
369,856.00
39,020.27
10.6
Building equipment repairs and maint
296,351.971
454,086.00
157,734.03
34.7
Other services
4,596.00
12,900.00
8,304.00
64.4
Utilities
12, 792.16
26, 656.00
13, 863.84
52.0
Office expense
30,418.18
69,906.00
39,487.82
56.5
Bad debt expense
(4,667.72)
-
4,667.72
N/A
Miscellaneous (2)
37,102.46
77,996.00
40,893.54
52.4
Leases
213,182.38
329,872.00
116,689.62
35.4
Total operating expenses 10,277,326.14
F. 15,658,875.00
5,381,548.86
34.4
Depreciation and amortization (3) 2,112,600.30
-
(2,112,600.30)
N/A
Operating income (loss) 20,231,497.99 12,520,335.00 7,711,162.99 61.6
Nonoperating revenues (expenses):
Reimbursement from Other Agencies
-
883,748.00
(883,748.00)
(100.0)
Interest income
565,543.33
740,341.00
(174,797.67)
(23.6)
F"
Interest expense
(3,788,608.11)r
(3,829,368.00)
40,759.89
1.1
Other
492,584.66
-
492,584.66
N/A
Total nonoperating revenues (expenses)
(2,730,480.12)
(2,205,279.00)
(525,201.12)
(23.8)
Transfers in
-
-
N/A
Transfers out
-
-
-
N/A
Net income (loss) $ 17,501,017.87 $ 10,315,056.00 $ 7,185,961.87 69.7
'Actual amounts are accounted for on the accrual basis of accounting in an enterprise fund. Budget amounts are
accounted for on a modified accrual basis of accounting.
'Miscellaneous expenses include: Bond Insurance Costs, Bank Senke Charge, Transponder Materials.
'Depreciation and amortization are not budgeted items.
Capital Asset Activity
During the eight months ending February 31, 2016, capital asset activities included $293,205 for
the purchase of transponders.
9
•
•
ATTACHMENT E
•
•
OCTA Orange County Transportation Authority
el2Express
s
Status Report
March 2016
As of March 31, 2016
" O p e r a t i o n s O v e r v i e w
"
"
T r a f f i c a n d R e v e n u e S t a t i s t i c s
T o t a l t r a f f i c v o l u m e o n t h e 9 1 E x p r e s s L a n e s f o r M a r c h 2 0 1 6 w a s 1 , 2 0 9 , 3 7 1 . T h i s r e p r e s e n t s a
d a i l y a v e r a g e o f 3 9 , 0 1 2 . T h i s i s a 2 . 9 % i n c r e a s e i n t o t a l t r a f f i c v o l u m e f r o m t h e s a m e p e r i o d l a s t
y e a r w h e n t r a f f i c l e v e l s t o t a l e d 1 , 1 7 4 , 7 5 7 . P o t e n t i a l t o l l r e v e n u e f o r t h e m o n t h w a s $ 3 , 7 6 9 , 3 8 7
w h i c h r e p r e s e n t s a n i n c r e a s e o f 7 % f r o m t h e p r i o r y e a r ' s t o t a l o f $ 3 , 5 2 3 , 7 9 4 . C a r p o o l p e r c e n t a g e
f o r t h e m o n t h w a s 2 1 . 8 7 % a s c o m p a r e d t o t h e p r e v i o u s y e a r ' s r a t e o f 2 1 . 9 7 % .
M o n t h - t o - d a t e t r a f f i c a n d r e v e n u e d a t a a r e s u m m a r i z e d i n t h e t a b l e b e l o w . T h e f o l l o w i n g t r i p a n d
r e v e n u e s t a t i s t i c s t a b l e s r e p r e s e n t a l l t r i p s t a k e n o n t h e 9 1 E x p r e s s L a n e s a n d a s s o c i a t e d
p o t e n t i a l r e v e n u e f o r t h e m o n t h o f M a r c h 2 0 1 6 .
C u r r e n t M o n t h - t o - D a t e ( M T D ) a s o f M a r c h 3 1 , 2 0 1 6
T r i p s
M a r - 1 6
M T D
A c t u a l
S t a n t e c
M T D
P r o j e c t e d
#
V a r i a n c e
%
V a r i a n c e
M a r - 1 5
M T D
A c t u a l
Y r - t o - Y r
%
V a r i a n c e
F u l l T o l l L a n e s
9 4 4 , 9 2 0
9 3 5 , 3 3 9
9 , 5 8 1
1 . 0 %
9 1 6 , 6 7 7
3 . 1 %
3 + L a n e s
2 6 4 , 4 5 1
2 7 9 , 4 6 2
( 1 5 , 0 1 1 )
( 5 . 4 % )
2 5 8 , 0 8 0
2 . 5 %
T o t a l G r o s s T r i p s
1 , 2 0 9 , 3 7 1
1 , 2 1 4 , 8 0 1
( 5 , 4 3 0 )
( 0 . 4 % )
1 , 1 7 4 , 7 5 7
2 . 9 %
R e v e n u e
F u l l T o l l L a n e s
$ 3 , 6 9 2 , 5 2 2
$ 3 , 6 8 5 , 1 7 8
$ 7 , 3 4 4
0 . 2 %
$ 3 , 4 5 6 , 4 9 4
6 . 8 %
3 + L a n e s
$ 7 6 , 8 6 6
$ 8 0 , 6 9 7
( $ 3 , 8 3 1 )
( 4 . 7 % )
$ 6 7 , 3 0 0
1 4 . 2 %
T o t a l G r o s s R e v e n u e
$ 3 , 7 6 9 , 3 8 7
$ 3 , 7 6 5 , 8 7 4
$ 3 , 5 1 3
0 . 1 %
$ 3 , 5 2 3 , 7 9 4
7 . 0 %
A v e r a g e R e v e n u e p e r T r i p
A v e r a g e F u l l T o l l L a n e s
$ 3 . 9 1
$ 3 . 9 4
( $ 0 . 0 3 )
( 0 . 8 % )
$ 3 . 7 7
3 . 7 %
A v e r a g e 3 + L a n e s
$ 0 . 2 9
$ 0 . 2 9
$ 0 . 0 0
0 . 0 %
$ 0 . 2 6
1 1 . 5 %
A v e r a g e G r o s s R e v e n u e
$ 3 . 1 2
$ 3 . 1 0
$ 0 . 0 2
0 . 6 %
$ 3 . 0 0
4 . 0 %
t e 4 E x p r e s s
L e n s
2
The 2016 fiscal year-to-date (YTD) traffic volume is 6.5% higher than the same period last year.
The 2016 fiscal year-to-date revenue is 7.7/0 higher than for the same period last year. Year-to-
date average revenue per -trip is $3.04.
Fiscal year-to-date traffic and revenue data are summarized in the table below. The following trip
and revenue statistics tables represent all trips taken on the 91 Express Lanes and associated
potential revenue for the months of July 2015 through March 2016.
FY 2015-16 to Date as of March 31, 2016
Trips
FY 2015-16
YTD
Actual
Stantec
YTD
Projected
#
Variance
%
Variance
FY 2014-15
YTD
Actual
Yr-to-Yr
%
Variance
Full Toll Lanes
7,878,158
7,781,539
96,619
1.2%
7,397,648
6.5%
3+ Lanes
2,362,063
2,463,963
(101,900)
(4.1%)
2,218,361
6.5%
Total Gross Trips
10,240,221
10,245,502
(5,281)
(0.1%)
9,616,009
6.5%
Revenue
Full Toll Lanes
$30,538,773
$30,789,860
($251,087)
(0.8%)
$28,358,817
7.7%
3+ Lanes
$623,492
$722,645
($99,153)
(13.7%)
$582,210
7.1 %
Total Gross Revenue
$31,162,265
$31,512,504
($350,240)
(1.1%)
$28,941,027
7.7%
Average Revenue per Trip
Average Full Toll Lanes
$3.88
$3.96
($0.08)
(2.0%)
$3.83
1.3%
Average 3+ Lanes
$0.26
$0.29
($0.03)
(10.3%)
$0.26
0.0%
Average Gross Revenue
$3.04
$3.08
($0.04)
(1.3%)
$3.01
1.0%
0.1 Lanese
3
•
•
"
"
"
T r a f f i c a n d R e v e n u e S u m m a r y
T h e c h a r t b e l o w r e f l e c t s t h e t o t a l t r i p s b r e a k d o w n b e t w e e n F u l l T o l l t r i p s a n d H O V 3 + t r i p s f o r
F Y 2 0 1 5 - 1 6 o n a m o n t h l y b a s i s .
1 , 4 0 0 , 0 0 0
1 , 2 2 5 , 0 0 0
1 , 0 5 0 , 0 0 0 -
a 8 7 5 , 0 0 0
E
0
> 7 0 0 , 0 0 0 -
5 2 5 , 0 0 0
3 5 0 , 0 0 0 -
1 7 5 , 0 0 0 -
2 9 6 , 2 4 0 2 8 3 , 5 2 5 2 5 5 , 0 4 1
2 4 9 , 7 5 1 2 6 1 , 9 6 5 2 7 6 , 5 8 0
8 9 7 , 9 2 2
F Y 2 0 1 5 - 1 6 T r a f f i c V o l u m e O v e r v i e w
8 9 5 , 3 0 1
8 7 4 , 2 1 2
9 2 2 , 4 7 4
8 4 4 , 1 0 8
8 7 1 , 0 3 1
2 4 8 , 5 6 3 2 2 5 , 9 4 7
8 0 4 , 0 6 3
8 2 4 , 1 2 7
2 6 4 , 4 5 1
9 4 4 , 9 2 0
J u l - 1 5 A u g - 1 5 S e p - 1 5 O c t - 1 5 N o v - 1 5 D e c - 1 5 J a n - 1 6 F e b - 1 6 M a r - 1 6 A p r - 1 6 M a y - 1 6 J u n - 1 6
M o n t h
" F u l l T o l l l a n e * L a n a
T h e c h a r t b e l o w r e f l e c t s t h e g r o s s p o t e n t i a l r e v e n u e b r e a k d o w n b e t w e e n F u l l T o l l t r i p s a n d
H O V 3 + t r i p s f o r F Y 2 0 1 5 - 1 6 o n a m o n t h l y b a s i s .
3
c
d
z
$ 3 , 9 0 0 , 0 0 0
$ 3 , 7 0 0 , 0 0 0
$ 3 , 5 0 0 , 0 0 0
$ 3 , 3 0 0 , 0 0 0
$ 3 , 1 0 0 , 0 0 0
$ 2 , 9 0 0 , 0 0 0
$ 2 , 7 0 0 , 0 0 0 -
$ 2 , 5 0 0 , 0 0 0 -
F Y 2 0 1 5 - 1 6 R e v e n u e S u m m a r y
7 8 , 9 9 8
3 , 4 9 4 , 5 0 8
7 0 , 6 3 4
7 6 , 8 6 6
6 7 , 5 2 6 6 6 , 8 7 6
3 , 3 9 6 , 0 4 1
3 , 3 9 9 , 5 9 5
3 , 6 0 3 , 9 0 0
5 6 , 4 6 6
3 , 2 6 4 , 6 2 2
7 3 , 7 4 6
3 , 3 4 8 , 4 9 0
6 4 , 3 3 8
3 , 1 1 8 , 8 0 7
6 8 , 0 4 3
3 , 2 2 0 , 2 8 8
3 , 6 9 2 , 6 2 2
J u l - 1 5
A u g - 1 5
S e p - 1 5
O c t - 1 5
N o v - 1 5
D e c - 1 5 J a n - 1 6 F e b - 1 6
M o n t h
. F u T o i l L a n e s . J . L a n e s
M a r - 1 6 A p r - 1 6 M a y - 1 6 J u n - 1 6
& E x p r e s s
4
Peak traffic hour in the eastbound direction reached or exceeded 90% or more of defined
capacity thirty times during the month of March 2016. As demonstrated on the next chart,
westbound peak hour traffic volumes top out at 60% of defined capacity.
EASTBOUND PEAK -HOUR VOLUMES
PM Time
Monday 02/29116
Tuesday
03101116
Wednesday
03102/16
Thursday
03/03/16
Friday
03104116
Price
HOV Vol. Cap.
Price
HOV
Vol.
Cap.
Price
HOV
Vol.
Cap.
Price
HOV
Vol.
Cap.
Price
HOV
Vol.
Cap.
1400-1500
1500 1600,
1600-1700
1700 -1800
1800 - 1900
1900-2000
n
a�
c
��
`
"s r
� � `�°� i
, �
�-�
s � ��` �
$4.70
$3.80
$6.15
$5.55
$3.60
$3.55
324
475
489
432
548
488
2,305
3,021
3,031
2,797
2,915
2,293
68%
89%
89%
82%
86%
67%
$4.70
$4.05
$7.40
$6.90
$3.60
$3.55
308
480
400
451
520
463
2,382
3,009
2,913
3,164
2,987
2,183
70%
89%
86%
93°k
88%
64%
$4.85
$4.75
$9.80
$9.05
$4.40
$5.15
363
490
496
453
524
428
2,594
3,071
3,212
2,953
2,942
1,917
76%
90%
94%
87%
87%
56%
$3.20
$10.15
$9.95
$6.40
$5.95
$5.60
395
556
475
510
499
423
3,084
2,912
3,104
3,153
2,432
1,724
91%
86%
91%
93
72%
51%
Monday
03/07116
Tuesday
03/08116
Wednesday
03/09/16
Thursday
03110/16
Friday
03111116
PM Time
Price
HOV
Vol.
Cap.
Price
HOV
Vol
Cap.
Price
HOV
Vol.
Cap.
Price
HOV
Vol.
Cap.
Price
HOV
Vol.
Cap.
1400-1500
$4.70
244
1,839
54%
$4.70
300
2,215
65%
$4.70
322
2,431
72%
$4.85
341
2,690
79%
$3.20
372
2,810
83%
1500-1600
$5.05
490
2,715
80%
$3.80
451
3,108
91%
$1.05
477
3,104
91%
$4.75
506
3,059
90%
$10.15
464
2,508
74%
1600-1700
$4.85
389
2,697
79%
$6.15
490
3,079
91%
$7.40
440
2,846
84%
$9.80
478
2,894
85%
$9.95
536
2,816
83%
1700-1800
$4.85
369
2,552
75%
$5.55
415
2,899
85%
$6.90
419
2,831
83%
$9.05
439
2,850
84%
$6.40
444
2,794
82%
1800-1900
$5.05
357
1,764
52%
$3.60
523
2,898
85%
$3.60
525
2,967
87%
$4.40
506
2,935
86%
$5.95
543
2,772
82%
1900-2000
$3.55
251
1,090
32%
$3.55
418
1,969
58%
$3.55
483
2,248
66%
$5.15
512
2,390
70/
$5.60
443
1,884
55%
Monday
03/14116
Tuesday
03115116
Wednesday
03116/16
Thursday
03/17116
Friday
03118116
PM Time
Price
HOV
Vol.
Cap.
Price
HOV
Vol.
Cap.
Price
HOV
Vol.
Cap.
Price
HOV
Vol.
Cap.
Price
HOV
Vol.
Cap.
1400-1500
$4,70
285
1,886
55%
$4.70
301
2,097
62%
$4.70
293
2,375
70%
$4.85
387
2,662
78%
$3.20
428
3,078
91%
1500-1600
$5.05
460
2,997
88%
$3.80
500
2,969
87%
$4.05
428
2,926
86%
$4.75
483
2,929
86%
$10.15
557
3,087
91%
1600-1700
$4.85
429
3,067
90%
$6.15
458
2,987
88%
$7.40
456
2,887
85%
$9.80
477
2,881
85%
$9.95
530
3,129
92%
1700-1800
$4.85
416
3,019
89%
$5.55
427
2,933
86%
$6.90
461
2,942
87%
$9.05
475
2,913
86%
$6.40
459
2,963
87%
1800-1900
$5.05
416
2,239
66%
$3.60
458
2,868
84%
$3.60
533
3,029
89%
$4.40
500
2,909
86%
$5.95
524
2,906
85%
1900-2000
$3.55
310
1,318
39%
$3.55
472
2,278
67%
$3.55
465
2,401
71%
$5.15
541
2,518
74%
$5.60
421
1,975
58%
Monday
03/21116
Tuesday
03122116
Wednesday
03/23/16
Thursday
03/24116
Friday
03125116
PM Time
Price
HOV
Vol
Cap.
Pricer HOV
Vol
Cap.
Price
HOV
Vol.
Cap.
Price
HOV
Vol.
Cap.
Price
HOV
Vol.
Cap.
1400-1500
$4.70
301
2,144
63%
$4.70
323
2,286
67%
$4.70
326
2,375
70%
$4.85
387
2,670
79%
$3.20
434
3,042
89%
1500 - 1600
$5.05
493
2,895
85%
$3.80
478
3,107
91%
$4.05
484
3,048
90%
$4.75
494
3,107
91%
$10.15
615
3,097
91%
1600-1700
$4.85
490
3,277
96%
$6.15
506
3,120
92%
$7.40
480
3,068
90%
$9.80
490
3,076
90%
$9.95
530
3,179
94%
1700-1800
$4.85
443
3,201
94%
$5.55
473
3,054
90%
$6.90
456
3,144
92%
$9.05
471
3,006
88%
$6.40
417
2,455
72%
1800-1900
$5.05
463
2,469
73%
$3.60
470
2,925
86/
$3.60
522
3,156
93%
$4.40
503
3,029
89%
$5.95
395
1,800
53%
1900-2000
$3.55
327
1,459
43%
$3.55
373
2,008
59%
$3.55
439
2,085
61%
$5.15
512
2,386
70%
$5.60
376
1,409
41%
Monday
03/28116
Tuesday
03129116
Wednesday
03/30116
Thursday
03131116
Friday
04101116
PM Time
Price
HOV
Vol.
Cap.
Price
HOV
Vol
Cap.
Price
HOV
Vol
Cap.
Price
HOV
Vol.
Cap.
Price HOV
Vol.
Cap.
1400 - 1500
$4.70
346
2,002
59 %
$4.70
375
2,288
67 %
$4.70
386
2,461
72 %
$4.85
429
2,716
80
1500-1600
$5.05
506
2,822
83%
$3.80
527
3,078
91%
$4.05
456
3,047
90%
$4.75
472
2,852
84%
1600-1700
$4.85
403
3,039
89%
$6.15
520
3,064
90%
$7.40
496
2,982
88%
$9.80
488
2,541
75%
1700 -1800
$4.85
442
2,922
86%
$5.55
456
3,031
89 %
$6.90
506
2,982
88%
$9.05
491
2,921
86 /
1800 - 1900
$5.05
396
2,021
59 %
$3.60
514
2,890
85%
$3.60
559
2,821
83%
$4.40
577
2,964
87 %
1900-2000
$3.55
318
1,204
35%
$3.55
422
1,789
53%
$3.55
413
1,758
52%
$5.15
494
1,979
58/
04:Express
1 tames
5
•
•
"
"
W E S T B O U N D P E A K - H O U R V O L U M E S
M o n d a y 0 2 / 2 9 1 1 6
T u e s d a y
0 3 1 0 1 1 1 6
W e d n e s d a y
0 3 1 0 2 / 1 6
T h u r s d a y
0 3 / 0 3 / 1 6
F r i d a y
0 3 1 0 4 / 1 6
A M T i m e
P r i c e , H O V - , V o l -
C a p . ,
P r i c e
H O V
V o l .
C a p .
P r i c e
H O V
V o l .
C a p .
P r i c e
H O V
V o l .
C a p .
P r i c e
H O V
V o l .
C a p .
0 4 0 0 - 0 5 0 0
%
$ 2 . 8 0
4 3 9
1 , 2 2 0
3 6 %
$ 2 . 8 0
4 0 8
1 , 1 7 3
3 5 %
$ 2 . 8 0
4 0 1
1 , 1 1 7
3 3 %
$ 2 . 8 0
3 9 9
1 , 0 9 7
3 2 %
0 5 0 0 - 0 6 0 0 ' ,
$ 4 . 5 0
5 1 5
1 , 6 2 5
4 8 %
$ 4 . 5 0
6 1 0
1 , 9 2 5
5 7 %
$ 4 . 5 0
5 9 0
1 , 7 9 3
5 3 %
$ 4 . 2 5
5 8 2
1 , 7 6 9
5 2 %
0 6 0 0 - 0 7 0 0
$ 4 . 7 0
5 3 6
2 , 0 2 7
6 0 %
$ 4 . 7 0
4 7 7
1 , 8 3 9
5 4 %
$ 4 . 7 0
5 0 1
1 , 9 1 7
5 6 %
$ 4 . 5 0
4 4 1
1 , 7 0 3
5 0 %
0 7 0 0 - 0 8 0 0
> < '
5 5 . 2 0
3 3 3
1 , 6 5 7
4 9 %
$ 5 . 2 0
3 2 1
1 , 6 9 1
5 0 %
$ 5 . 2 0
3 0 9
1 , 6 4 6
4 8 %
$ 5 . 0 5
2 9 2
1 , 5 3 2
4 5 %
0 8 0 0 - 0 9 0 0
$ 4 . 7 0
1 9 7
1 , 6 8 4
5 0 %
$ 4 . 7 0
1 9 0
1 , 5 1 0
4 4 %
$ 4 . 7 0
2 0 5
1 , 6 2 7
4 8 %
$ 4 . 5 0
1 6 6
1 , 3 3 0
3 9 %
0 9 0 0 - 1 0 0 0
$ 3 . 7 0
1 8 1
1 , 6 5 6
4 9 %
$ 3 . 7 0
2 0 5
1 , 7 1 0
5 0 %
$ 3 . 7 0
2 0 7
1 , 5 3 4
4 5 %
$ 3 . 7 0
1 6 6
1 , 2 4 8
3 7 %
M o n d a y
0 3 / 0 7 1 1 6
T u e s d a y
0 3 / 0 8 1 1 6
W e d n e s d a y
0 3 / 0 9 1 1 6
T h u r s d a y
0 3 / 1 0 1 1 6
F r i d a y
0 3 / 1 1 1 1 6
A M T i m e
P r i c e
H O V
V o l ,
C a p .
P r i c e ' H O V
V o l . "
C a p :
P r i c e
H O V
V o l .
C a p .
P r i c e ' H O V
V o l .
C a p .
P r i c e
H O V
V o l .
C a p .
0 4 0 0 - 0 5 0 0
$ 2 . 8 0
3 7 5
1 , 1 6 1
3 4 %
$ 2 . 8 0
4 2 2
1 , 1 7 2
3 4 %
$ 2 . 8 0
4 2 8
1 , 1 6 9
3 4 %
$ 2 . 8 0
4 5 2
1 , 2 1 8
3 6 %
$ 2 . 8 0
3 3 1
1 , 0 2 7
3 0 %
0 5 0 0 - 0 6 0 0
$ 4 . 5 0
5 9 5
2 , 0 2 0
5 9 %
$ 4 . 5 0
6 0 8
1 , 9 8 2
5 8 %
$ 4 . 5 0
6 1 8
2 , 0 2 1
5 9 %
$ 4 . 5 0
6 1 0
1 , 9 1 1
5 6 %
$ 4 . 2 5
5 6 3
1 , 8 3 6
5 4 %
0 6 0 0 - 0 7 0 0
$ 4 . 7 0
4 4 8
1 , 7 7 7
5 2 %
$ 4 . 7 0
4 9 3
1 , 8 5 2
5 4 %
$ 4 . 7 0
4 6 2
1 , 8 1 7
5 3 %
$ 4 . 7 0
5 2 1
1 , 9 9 6
5 9 %
$ 4 . 5 0
4 1 4
1 , 8 1 0
5 3 %
0 7 0 0 - 0 8 0 0
$ 5 . 2 0
2 3 5
1 , 3 2 9
3 9 %
$ 5 . 2 0
2 9 2
1 , 5 6 0
4 6 %
$ 5 . 2 0
2 9 2
1 , 4 4 5
4 3 %
$ 5 . 2 0
3 0 9
1 , 6 3 9
4 8 %
$ 5 . 0 5
2 8 3
1 , 6 6 5
4 9 %
0 8 0 0 - 0 9 0 0
$ 4 . 7 0
1 7 5
1 , 4 8 0
4 4 %
$ 4 . 7 0
1 8 9
1 , 6 5 2
4 9 %
$ 4 . 7 0
2 0 4
1 , 5 5 2
4 6 %
$ 4 . 7 0
1 6 9
1 , 5 2 0
4 5 %
$ 4 . 5 0
1 7 5
1 , 3 1 4
3 9 %
0 9 0 0 - 1 0 0 0
$ 3 . 7 0
1 4 4
1 , 1 0 6
3 3 %
$ 3 . 7 0
2 0 5
1 , 6 1 5
4 8 %
$ 3 . 7 0
1 8 6
1 , 5 9 5
4 7 %
$ 3 . 7 0
1 8 5
1 , 5 2 9
4 5 %
$ 3 . 7 0
1 9 5
1 , 4 3 6
4 2 %
M o n d a y
0 3 / 1 4 1 1 6
T u e s d a y
0 3 / 1 5 1 1 6
W e d n e s d a y
0 3 1 1 6 / 1 6
T h u r s d a y
0 3 1 1 7 / 1 6
F r i d a y
0 3 1 1 8 / 1 6
A M T i m e
P r i c e
H O V
V o l .
C a p .
P r i c e
H O V
V o l .
C a p .
P r i c e
H O V
V o l .
C a p .
P r i c e
H O V
V o l .
C a p .
P r i c e
H O V
V o l .
C a p .
0 4 0 0 - 0 5 0 0
$ 2 . 8 0
3 7 2
1 , 1 8 9
3 5 %
$ 2 . 8 0
4 1 2
1 , 1 6 5
3 4 %
$ 2 . 8 0
4 1 1
1 , 1 3 6
3 3 %
$ 2 . 8 0
4 0 1
1 , 1 1 7
3 3 %
$ 2 . 8 0
3 6 1
9 9 8
2 9 %
0 5 0 0 - 0 6 0 0
$ 4 . 5 0
5 6 5
1 , 9 0 0
5 6 %
$ 4 . 5 0
6 3 7
1 , 9 0 8
5 6 %
$ 4 . 5 0
6 2 0
1 , 9 2 9
5 7 %
$ 4 . 5 0
6 0 1
1 , 9 0 0
5 6 %
$ 4 . 2 5
5 7 0
1 , 7 9 9
5 3 %
0 6 0 0 - 0 7 0 0
$ 4 . 7 0
4 5 5
1 , 8 1 4
5 3 %
$ 4 . 7 0
5 1 7
1 , 8 4 9
5 4 %
$ 4 . 7 0
5 1 6
1 , 8 8 4
5 5 %
$ 4 . 7 0
4 8 7
1 , 8 2 4
5 4 %
$ 4 . 5 0
4 5 1
1 , 6 6 7
4 9 %
0 7 0 0 - 0 8 0 0
$ 5 . 2 0
3 1 7
1 , 6 6 6
4 9 %
$ 5 . 2 0
3 2 7
1 , 5 9 9
4 7 %
$ 5 . 2 0
3 3 4
1 , 6 4 4
4 8 %
$ 5 . 2 0
3 4 2
1 , 6 8 3
5 0 %
$ 5 . 0 5
3 3 4
1 , 5 8 3
4 7 %
0 8 0 0 - 0 9 0 0
$ 4 . 7 0
1 8 9
1 , 6 5 0
4 9 %
$ 4 . 7 0
1 6 9
1 , 6 5 5
4 9 %
$ 4 . 7 0
2 0 1
1 , 5 3 3
4 5 %
$ 4 . 7 0
2 1 7
1 , 6 3 4
4 8 %
$ 4 . 5 0
2 0 9
1 , 3 2 2
3 9 %
0 9 0 0 - 1 0 0 0
$ 3 . 7 0
1 9 6
1 , 4 3 6
4 2 %
$ 3 . 7 0
1 5 4
1 , 5 6 0
4 6 %
$ 3 . 7 0
1 8 9
1 , 5 0 0
4 4 %
$ 3 . 7 0
2 1 8
1 , 5 9 8
4 7 %
$ 3 . 7 0
1 9 3
1 , 2 8 2
3 8 %
M o n d a y
0 3 / 2 1 1 1 6
T u e s d a y
0 3 1 2 2 1 1 6
W e d n e s d a y
0 3 1 2 3 / 1 6
T h u r s d a y
0 3 1 2 4 1 1 6
F r i d a y
0 3 / 2 5 / 1 6
A M T i m e
P r i c e
H O V
V o l .
C a p .
P r i c e
H O V
V o l .
C a p .
P r i c e
H O V
V o l .
C a p .
P r i c e
H O V
V o l . , C a p .
P r i c e
H O V
V o l .
C a p .
0 4 0 0 - 0 5 0 0
$ 2 . 8 0
3 9 7
1 , 1 4 7
3 4 %
$ 2 . 8 0
3 7 4
1 , 1 1 7
3 3 %
$ 2 . 8 0
4 2 3
1 , 1 6 2
3 4 %
$ 2 . 8 0
3 7 6
1 , 1 0 6 3 3 %
$ 2 . 8 0
3 3 9
9 2 4
2 7 %
0 5 0 0 - 0 6 0 0
$ 4 . 5 0
5 6 9
1 , 9 1 4
5 6 %
$ 4 . 5 0
6 4 1
1 , 9 9 6
5 9 %
$ 4 . 5 0
5 8 3
1 , 8 8 4
5 5 %
$ 4 . 5 0
6 5 0
1 , 9 1 0
5 6 %
$ 4 . 2 5
5 3 6
1 , 7 0 7
5 0 %
0 6 0 0 - 0 7 0 0
$ 4 . 7 0
5 0 2
1 , 8 2 3
5 4 %
$ 4 . 7 0
5 4 3
1 , 9 2 4
5 7 %
$ 4 . 7 0
5 0 7
1 , 8 7 9
5 5 %
$ 4 . 7 0
5 0 7
1 , 8 9 9
5 6 %
$ 4 . 5 0
4 0 6
1 , 4 4 7
4 3 %
0 7 0 0 - 0 8 0 0
$ 5 . 2 0
3 3 7
1 , 6 5 1
4 9 %
$ 5 . 2 0
3 5 5
1 , 6 6 4
4 9 %
$ 5 . 2 0
3 3 8
1 , 6 3 0
4 8 %
$ 5 . 2 0
3 3 6
1 , 6 2 8
4 8 %
$ 5 . 0 5
2 0 9
1 , 0 0 9
3 0 %
0 8 0 0 - 0 9 0 0
$ 4 . 7 0
2 1 0
1 , 4 7 4
4 3 %
$ 4 . 7 0
1 9 4
1 , 5 3 6
4 5 %
$ 4 . 7 0
2 0 6
1 , 5 4 1
4 5 %
$ 4 . 7 0
2 0 2
1 , 4 9 4
4 4 %
$ 4 . 5 0
1 8 0
1 , 1 1 1
3 3 %
0 9 0 0 - 1 0 0 0
$ 3 . 7 0
2 0 2
1 , 3 9 7
4 1 %
$ 3 . 7 0
1 9 5
1 , 5 0 7
4 4 %
$ 3 . 7 0
2 1 1
1 , 5 5 6
4 6 %
$ 3 . 7 0
2 3 1
1 , 5 9 5
4 7 %
$ 3 . 7 0
2 5 2
1 , 2 0 7
3 6 %
M o n d a y
0 3 1 2 8 / 1 6
T u e s d a y
0 3 1 2 9 / 1 6
W e d n e s d a y
0 3 / 3 0 1 1 6
T h u r s d a y
0 3 1 3 1 / 1 6
F r i d a y
0 4 1 0 1 / 1 6
A i r t i m e
P r i c e
H O V
V o l .
` C a p .
P r i c e
H O V
V o l .
, C a p .
P r i c e
H O V
V o l .
C a p .
P r i c e
H O V
V o l .
C a p .
P r i c e H O V
V o l .
C a p .
0 4 0 0 - 0 5 0 0
$ 2 . 8 0
3 6 8
1 , 1 0 6
3 3 %
$ 2 . 8 0
3 9 5
1 , 1 3 6
3 3 %
$ 2 . 8 0
3 8 5
1 , 0 7 2
3 2 %
$ 2 . 8 0
4 1 8
1 , 1 7 4
3 5 %
0 5 0 0 - 0 6 0 0
$ 4 . 5 0
5 5 4
1 , 8 4 0
5 4 %
$ 4 . 5 0
6 0 9
1 , 8 7 2
5 5 %
$ 4 . 5 0
6 4 8
1 , 9 6 8
5 8 %
$ 4 . 5 0
6 0 8
1 , 9 2 2
5 7 %
0 6 0 0 - 0 7 0 0
$ 4 . 7 0
4 6 2
1 , 7 5 9
5 2 %
$ 4 . 7 0
4 5 0
1 , 8 2 1
5 4 %
$ 4 . 7 0
4 5 1
1 , 7 6 5
5 2 %
$ 4 . 7 0
4 7 5
1 , 7 6 2
5 2 %
0 7 0 0 - 0 8 0 0
$ 5 . 2 0
2 6 2
1 , 4 3 7
4 2 %
$ 5 . 2 0
2 8 9
1 , 4 8 9
4 4 %
$ 5 . 2 0
2 9 7
1 , 5 7 7
4 6 %
$ 5 . 2 0
2 5 5
1 , 2 9 1
3 8 %
0 8 0 0 - 0 9 0 0
$ 4 . 7 0
2 1 7
1 , 5 9 8
4 7 %
$ 4 . 7 0
2 4 6
1 , 6 1 5
4 8 %
$ 4 . 7 0
1 9 9
1 , 4 4 8
4 3 %
$ 4 . 7 0
2 1 7
1 , 3 3 7
3 9 %
0 9 0 0 - 1 0 0 0
$ 3 . 7 0
2 2 1
1 , 4 6 3
4 3 %
$ 3 . 7 0
2 5 5
1 , 5 1 6
4 5 %
$ 3 . 7 0
2 8 3
1 , 4 9 1
4 4 %
$ 3 . 7 0
2 0 5
1 , 4 1 4
4 2 %
0 4 : E x p r e s s
L a n e s
6
Performance Measures
REPORTING REQUIREMENT
CUSTOMER SERVICE
Call Wait Time
Abandon Rate
Customer Satisfaction
Convert Violators to Customers
Convert Violators to Customers
Reporting
1 Period
Monthly
Monthly
Monthly
Quarterly
Annually
PERFORMANCE STANDARD
;
Not to exceed 120 seconds
No more than 4.0%
At least 75 outbound calls
8% or more
10% or more
Mar-16
Performance
1:43
3.0%
75
21%
VIOLATION PROCESSING
Response Time
Monthly
Within 2 business days of receipt
1.0
CUSA Violation Collection Rate
Quarterly
70% or more
72%
CUSA Violation Collection Rate
Annually
74% or more
TRAFFIC OPERATIONS
Initial & Secondary Review s
Monthly
Equal to or less than 15 days
3.1
* Plate Wfsread Errors
Monthly
Equal to or less than 0.4%
0.02%
CAS Response Time
Monthly
0:20 (minutes) per call
0:10
ACCOUNTING
Exceptions
Monthly
No more than 3 0
INFORMATION TECHNOLOGY
Back -office System Uptime
Monthly
99% Availability
100%
Netw ork Uptime
M onthly
99% Availability
100%
C USA =Cofiroute USA; CAS=Customer Assistance Specialists
*Plate M isread Error performance is current after a 60-day hold -back period; therefore, percentage reported here is for 2 months prio r to
the month of this report.
Incoming Call Activity
INCOMING CALL VOLUME
March-16
Total Calls t Total
February-16
Total Calls
FY
% of Total Average
Representatives Answered
IVR Answ ered
*Abandoned Calls = or >20 seconds
**Abandoned Calls- all others
23,569
8,502
1,059
2,219
66.7%
24.1
3.0%
6.3%
19,411
6,996
1,151
2,065
65.5%
23.6%
3.9%
7.0%
22,335
8,201
1,007
2,105
Total Incoming Calls:
35,349
29,623
33,648
*This data is used in the Abandoned Calls performance measure.
**This data represents all IV R abandons and abandons outside the performance measure threshold.
Transponder Distribution Status
TRANSPONDER DISTRIBUTION
March-16 _
TagsJ` % of Total
February-16 FY 2015-16
Tags T-% of Total ` Average To -Date
Issued
To New Accounts
Additional Tags to Existing Accounts
Replacement Transponders
Total Issued
997
637
924
2,558
39.0%
24.9%
36.1
899 39.5%
543 23.9%
832 36.6%
2,274
865
595
910
2,370
36.5%
25.1 %
38.4%
Returned
Account Closures
Accounts Downsizing
Defective Transponders
Total Returned
437
138
907
1,482
29.5%
9.3%
61.2%
364
98
762
1,224
430
126
881
1,437
29.9%
8.8%
61.3%
7
•
•
•
"
"
"
A t t h e e n d o f M a r c h 2 0 1 6 , t h e 9 1 E x p r e s s L a n e s h a d 1 1 9 , 0 0 0 a c t i v e c u s t o m e r a c c o u n t s , w i t h
1 8 0 , 9 1 2 t r a n s p o n d e r s a s s i g n e d t o t h o s e a c c o u n t s .
N u m b e r o f A c c o u n t s b y F i s c a l Y e a r
A s o f M a r c h 3 1 , 2 0 1 6
1 2 2 , 0 0 0
1 2 0 , 0 0 0
1 1 8 , 0 0 0 -
1 1 6 , 0 0 0 -
1 1 4 , 0 0 0 -
1 1 2 , 0 0 0
1 1 0 , 0 0 0
1 0 8 , 0 0 0
1 1 9 , 9 9 2
1 1 8 , 4 1 6
1 1 7 , 8 8 8
1 1 4 , 5 5 6
1 1 4 , 1 3 8
1 1 2 , 5 8 4 1 1 2 , 4 7 3
1 1 9 , 0 0 0
1 1 2 , 9 2 9
1 1 3 , 6 7 2
1 1 6 , 8 1 3
O h 0 ��O 0 1 0 0 % � �� N . N . N N N . N , N c o
,
0 b 0 y ' 0 ��O 0 1 ' 0 V 0 c i ' N . N . N . N , p t i N .
, l o , y o , y o , y o , y o , y o , y o 1 . A . , y o d o d o
F i s c a l Y e a r
O p e r a t i o n a l H i g h l i g h t s
O n - r o a d O p e r a t i o n s
C u s t o m e r A s s i s t a n c e S p e c i a l i s t s ( C A S ) r e s p o n d e d t o 1 4 2 c a l l s d u r i n g M a r c h . T h e C A S t e a m
r e c e i v e d 8 1 c a l l s t o a s s i s t d i s a b l e d v e h i c l e s , 8 c a l l s t o r e m o v e d e b r i s a n d c o n d u c t e d 4 3 a s s i s t s o r
t r a f f i c b r e a k s . T h e r e w e r e 5 a c c i d e n t s i n t h e E x p r e s s L a n e s a n d 5 a c c i d e n t s i n t h e g e n e r a l -
p u r p o s e l a n e s t h e C A S p r o v i d e d a s s i s t a n c e t o .
r e s s
E x e s
8
Financial Highlights
91 Express Lanes
Operating Statement
YTD as of : 3/31/2016
YTD Variance
Description
Actual (1)
Budget (1)
Dollar $
Percent (%)
Operating revenues:
Toll revenue
$ 28,999,076.10
$ 26,361,789.00
$ 2,637,287.10
10.0
Fee revenue
8, 218, 782.31
5, 489, 516.00
2, 729, 266.31
49.7
Total operating revenues
37,217,858.41
31,851,305.00
5,366,553.41
16.8
Operating expenses:
Contracted services
6,243,378.46
6,417,980.00
174,601.54
2.7
Administrative fee
1,839,786.86
1,906,098.00
66,311.14
3.5
Other professional services
690,598.13
1,779,792.00
1,089,193.87
61.2
Credit card processing fees
616,361.51
606,088.00
(10,273.51)
(1.7)
Toll road account servicing
890,027.65
501,550.00
(388,477.65)
(77.5)
Other insurance expense
254,117.30
562,275.00
308,157.70
54.8
Toll road maintenance supply repairs
127,827.85
7,903,693.00
7,775,865.15
98.4
Patrol services
423,687.78
416,088.00
(7,599.78)
(1.8)
Building equipment repairs and maint
328,211.49,
505,897.00
177,685.51
35.1
Other services
5,269.00
17,325.00
12,056.00
69.6
Utilities
14,223.86
29,988.00
15,764.14
52.6
Office expense
31,344.51
95,613.00
64,268.49
67.2
Bad debt expense
(4,703.77)
-
4,703.77
N/A
Miscellaneous (2)
54,217.13
85,343.00
31,125.87
36.5
Leases
242,484.46
371,106.00
128,621.54
34.7
Total operating expenses 11,756,832.22
P 21,198,836.00
r 9,442,003.78
44.5
Depreciation and amortization (3) 2,369,068.08
-
(2,369,068.08)
N/A
Operating income (loss) 23,091,958.11 10,652,469.00 12,439,489.11 116.8
Nonoperating revenues (expenses):
Reimbursement from Other Agencies
69,630.00
904,374.00
(834,744.00)
(92.3)
Interest income
612,590.29
789,028.00
(176,437.71)
(22.4)
r
Interest expense
r (4,259,012.25)
r (4,308,039.00)
49,026.75
1.1
Other
492, 584.66
-
492, 584.66
N/A
Total nonoperating revenues (expenses)
(3,084,207.30)
(2,614,637.00)
(469,570.30)
(18.0)
Transfers in
-
-
-
N/A
Transfers out
-
(1,200,000.00)
1,200,000.00
100.0
Net income (loss) $ 20,007,750.81 $ 6,837,832.00 $13,169,918.81 192.6
'Actual amounts are accounted for on the accrual basis of accounting in an enterprise fund. Budget amounts are
accounted for on a modified accrual basis of accounting.
'Miscellaneous expenses include: Bond Insurance Costs, Bank Service Charge, Transponder Materials.
'Depreciation and amortization are not budgeted items.
Capital Asset Activity
During the nine months ending March 31, 2016, capital asset activities included $100,000 for
leasehold improvements and $293,205 for the purchase of transponders.
tio4Exnpresse
9
•
•
•
ATTACHMENT F
•
•
•
OCTA Orange County Transportation Authority
� Express
A Lanes
Status Report
April 2016
As of April 30, 2016
"
O p e r a t i o n s O v e r v i e w
T r a f f i c a n d R e v e n u e S t a t i s t i c s
T o t a l t r a f f i c v o l u m e o n t h e 9 1 E x p r e s s L a n e s f o r A p r i l 2 0 1 6 w a s 1 , 1 5 6 , 1 7 4 . T h i s r e p r e s e n t s a
d a i l y a v e r a g e o f 3 8 , 5 3 9 . T h i s i s a 1 . 5 % d e c r e a s e i n t o t a l t r a f f i c v o l u m e f r o m t h e s a m e p e r i o d l a s t
y e a r w h e n t r a f f i c l e v e l s t o t a l e d 1 , 1 7 3 , 9 1 4 . T h e d e c r e a s e c a n b e a t t r i b u t a b l e t o t h e s t a g g e r i n g o f
t h e s p r i n g b r e a k h o l i d a y f o r t h e d i f f e r e n t s c h o o l d i s t r i c t s . P o t e n t i a l t o l l r e v e n u e f o r t h e m o n t h w a s
$ 3 , 5 5 7 , 1 2 6 w h i c h r e p r e s e n t s a n i n c r e a s e o f 0 . 2 % f r o m t h e p r i o r y e a r ' s t o t a l o f $ 3 , 5 5 1 , 7 4 3 .
C a r p o o l p e r c e n t a g e f o r t h e m o n t h w a s 2 2 . 0 2 % a s c o m p a r e d t o t h e p r e v i o u s y e a r ' s r a t e o f
2 2 . 2 7 % .
M o n t h - t o - d a t e t r a f f i c a n d r e v e n u e d a t a a r e s u m m a r i z e d i n t h e t a b l e b e l o w . T h e f o l l o w i n g t r i p a n d
r e v e n u e s t a t i s t i c s t a b l e s r e p r e s e n t a l l t r i p s t a k e n o n t h e 9 1 E x p r e s s L a n e s a n d a s s o c i a t e d
p o t e n t i a l r e v e n u e f o r t h e m o n t h o f A p r i l 2 0 1 6 .
C u r r e n t M o n t h - t o - D a t e ( M T D ) a s o f A p r i l 3 0 , 2 0 1 6
T r i p s
A p r - 1 6
M T D
A c t u a l
S t a n t e c
M T D
P r o j e c t e d
#
V a r i a n c e
%
V a r i a n c e
A p r - 1 5
M T D
A c t u a l
Y r - t o - Y r
%
V a r i a n c e
F u l l T o l l L a n e s
9 0 1 , 5 8 1
9 0 4 , 9 3 6
( 3 , 3 5 5 )
( 0 . 4 % )
9 1 2 , 4 4 8
( 1 . 2 % )
3 + L a n e s
2 5 4 , 5 9 3
2 6 8 , 2 9 6
( 1 3 , 7 0 3 )
( 5 . 1 % )
2 6 1 , 4 6 6
( 2 . 6 % )
T o t a l G r o s s T r i p s
1 , 1 5 6 , 1 7 4
1 , 1 7 3 , 2 3 2
( 1 7 , 0 5 8 )
( 1 . 5 % )
1 , 1 7 3 , 9 1 4
( 1 . 5 % )
R e v e n u e
F u l l T o l l L a n e s
$ 3 , 4 8 8 , 6 7 7
$ 3 , 5 6 0 , 1 7 7
( $ 7 1 , 5 0 0 )
( 2 . 0 % )
$ 3 , 4 8 0 , 6 8 1
0 . 2 %
3 + L a n e s
$ 6 8 , 4 4 9
$ 7 8 , 4 7 6
( $ 1 0 , 0 2 8 )
( 1 2 . 8 % )
$ 7 1 , 0 6 2
( 3 . 7 % )
T o t a l G r o s s R e v e n u e
$ 3 , 5 5 7 , 1 2 6
$ 3 , 6 3 8 , 6 5 4
( $ 8 1 , 5 2 8 )
( 2 . 2 % )
$ 3 , 5 5 1 , 7 4 3
0 . 2 %
A v e r a g e R e v e n u e p e r T r i p
A v e r a g e F u l l T o l l L a n e s
$ 3 . 8 7
$ 3 . 9 3
( $ 0 . 0 6 )
( 1 . 5 % )
$ 3 . 8 1
1 . 6 %
A v e r a g e 3 + L a n e s
$ 0 . 2 7
$ 0 . 2 9
( $ 0 . 0 2 )
( 6 . 9 % )
$ 0 . 2 7
0 . 0 %
A v e r a g e G r o s s R e v e n u e
$ 3 . 0 8
$ 3 . 1 0
( $ 0 . 0 2 )
( 0 . 6 % )
$ 3 . 0 3
1 . 7 %
E x p r e s s
L a n � A
2
The 2016 fiscal year-to-date (YTD) traffic volume is 5.6% higher than the same period last year.
The 2016 fiscal year-to-date revenue is 6.9% higher than for the same period last year. Year-to-
date average revenue per -trip is $3.05.
Fiscal year-to-date traffic and revenue data are summarized in the table below. The following trip
and revenue statistics tables represent all trips taken on the 91 Express Lanes and associated
potential revenue for the months of July 2015 through April 2016.
FY 2015-16 to Date as of April 30, 2016
Trips
FY 2015-16
YTD
Actual
Stantec
YTD
Projected
#
Variance
%
Variance
FY 2014-15
YTD
Actual
Yr-to-Yr
%
Variance
Full Toll Lanes
8,779,739
8,686,475
93,264
1.1%
8,310,096
5.7%
3+ Lanes
2,616,656
2,732,259
(115,603)
(4.2%)
2,479,827
5.5%
Total Gross Trips
11,396,395
11,418,734
(22,339)
(0.2%)
10,789,923
5.6%
Revenue
Full Toll Lanes
$34,027,450
$34,350,037
($322,587)
(0.9%)
$31,839,498
6.9%
3+ Lanes
$691,941
$801,121
($109,180)
(13.6%)
$653,272
5.9%
Total Gross Revenue
$34,719,391
$35,151,158
($431,768)
(1.2%)
$32,492,770
6.9%
Average Revenue per Trip
Average Full Toll Lanes
$3.88
$3.95
($0.07)
(1.8%)
$3.83
1.3%
Average 3+ Lanes
$0.26
$0.29
($0.03)
(10.3%)
$0.26
0.0%
Average Gross Revenue
$3.05
$3.08
($0.03)
(1.0%)
$3.01
1.3%
Express
Lanes 3
•
•
•
"
"
T r a f f i c a n d R e v e n u e S u m m a r y
T h e c h a r t b e l o w r e f l e c t s t h e t o t a l t r i p s b r e a k d o w n b e t w e e n F u l l T o l l t r i p s a n d H O V 3 + t r i p s f o r
F Y 2 0 1 5 - 1 6 o n a m o n t h l y b a s i s .
E
0
1 , 4 0 0 , 0 0 0
1 , 2 2 5 , 0 0 0
1 , 0 5 0 , 0 0 0
8 7 5 , 0 0 0
7 0 0 , 0 0 0
5 2 5 , 0 0 0 -
3 5 0 , 0 0 0 -
1 7 5 , 0 0 0 -
F Y 2 0 1 5 - 1 6 T r a f f i c V o l u m e O v e r v i e w
2 9 6 , 2 4 0
8 9 7 , 9 2 2
2 8 3 , 5 2 5
8 9 5 , 3 0 1
2 4 9 , 7 5 1
8 7 4 , 2 1 2
2 5 5 , 0 4 1
9 2 2 , 4 7 4
2 6 1 , 9 6 5 1 2 7 6 , 5 8 0
8 4 4 , 1 0 8
8 7 1 , 0 3 1
2 4 8 , 5 6 3
8 0 4 , 0 6 3
2 2 5 , 9 4 7
8 2 4 , 1 2 7
2 6 4 , 4 5 1
9 4 4 , 9 2 0
2 5 4 , 5 9 3
9 0 1 , 5 8 1
J u l - 1 5 A u g - 1 5 S e p - 1 5 O c t - 1 5 N o v - 1 5 D e c - 1 5 J a n - 1 6 F e b - 1 6 M a r - 1 6 A p r - 1 6 M a y - 1 6 J u n - 1 6
M o n t h
I N F O T o l l L a n e s . 3 + L a n e s
T h e c h a r t b e l o w r e f l e c t s t h e g r o s s p o t e n t i a l r e v e n u e b r e a k d o w n b e t w e e n F u l l T o l l t r i p s a n d
H O V 3 + t r i p s f o r F Y 2 0 1 5 - 1 6 o n a m o n t h l y b a s i s .
$ 3 , 9 0 0 , 0 0 0
$ 3 , 7 0 0 , 0 0 0
$ 3 , 5 0 0 , 0 0 0
d $ 3 , 3 0 0 , 0 0 0
c
d
r e $ 3 , 1 0 0 , 0 0 0 "
$ 2 , 9 0 0 , 0 0 0 "
$ 2 , 7 0 0 , 0 0 0 -
$ 2 , 5 0 0 , 0 0 0 -
F Y 2 0 1 5 - 1 6 R e v e n u e S u m m a r y
7 8 , 9 9 6
3 , 4 9 4 , 5 0 8
7 6 , 8 6 6
7 0 , 6 3 4
6 7 , 6 2 6 8 6 , 8 7 6
3 , 3 9 6 , 0 4 1
3 , 3 9 9 , 5 9 5
3 , 6 0 3 , 9 0 0
6 6 , 4 6 6
3 , 2 6 4 , 6 2 2
7 3 , 7 4 6
3 , 3 4 8 , 4 9 0
6 4 , 3 3 8
3 , 1 1 8 , 8 0 7
6 8 , 0 4 3
3 , 2 2 0 , 2 8 8
3 , 6 9 2 , 5 2 2
6 8 , 4 4 9
3 , 4 8 8 , 6 7 7
J u l - 1 5
A u g - 1 5
S e p - 1 5
O c t - 1 5
N o v - 1 5 D e c - 1 5 J a n - 1 6
M o n t h
�%F M T e l l L e n a 1 1 . L e m
F e b - 1 6 M a r - 1 6
A p r - 1 6 M a y - 1 6 J u n - 1 6
e l l
E x p r e s s
J L a n e s
4
Peak traffic hour in the eastbound direction reached or exceeded 90% or more of defined
capacity twenty-seven times during the month of April 2016. As demonstrated on the next chart,
westbound peak hour traffic volumes top out at 60% of defined capacity.
EASTBOUND PEAK -HOUR VOLUMES
Monday
03128116
Tuesday
03129116
Wednesday
03130116
Thursday
03131116
Friday
04101/16
PM Time
Price HOV
Vol.
Cap.
Price HOV
Vol.
Cap.
Price HOV
Vol.
Cap.
Price HOV
Vol.
Cap.
Price
HOV
Vol.
Cap.
1400 - 1500
$3.20
502
3,043
90%
1500 - 1600
$10.15
520
2,840
84%
1600 - 1700
$9.95
530
3,145
93%
1700 - 1800
$6.40
474
2,899
85%
1800 - 1900
$5.95
485
2,266
67%
1900 - 2000
$5.60
440
1,692
50%
Monday
04104116
Tuesday
04/05116
Wednesday
04106116
Thursday
04107116
Friday
04108116
PM Time
Price
HOV
Vol.
Cap.
Price
HOV
Vol.
Cap.
Price
HOV
Vol.
Cap.
Price
HOV
Vol.
Cap.
Price
HOV
Vol.
Cap.
1400 - 1500
$4.70
318
2,138
63%
$4.70
319
2,281
67%
$4.70
334
2,523
74%
$4.85
346
2,614
77%
$3.20
338
2,686
79%
1500 - 1600
$5.05
500
2,954
87%
$3.80
397
2,421
71%
$4.05
488
3,034
89%
$4.75
468
2,894
85%
$10.15
473
2,656
78%
1600 - 1700
$4.85
457
3,014
89%
$6.15
497
3,002
88%
$7.40
448
2,940
86%
$9.80
461
2,903
85%
$9.95
434
2,695
79%
1700 - 1800
$4.85
409
2,961
87%
$5.55
374
2,586
76%
$6.90
421
3,146
93%
$9.05
436
3,024
89%
$6.40
420
2,846
84%
1800-1900
$5.05
481
2,501
74%
$3.60
594
3,219
95%
$3.60
517
3,030
89%
$4.40
448
2,724
80%
$5.95
424
2,425
71%
1900-2000
$3.55
338
1,473
43%
$3.55
401
1,915
56%
$3.55
453
2,103
62%
$5.15
306
1,624
48%
$5.60
318
1,397
41%
Monday
04111116
Tuesday
04112116
Wednesday
04113116
Thursday
04114/16
Friday
04/15116
PM Time
Price
HOV
Vol.
Cap.
Price
HOV
Vol.
Cap.
Price
HOV
Vol.
Cap.
Price
HOV
Vol.
Cap.
Price
HOV
Vol.
Cap.
1400 - 1500
$4.70
280
2,018
59%
$4.70
291
2,176
64%
$4.70
309
2,459
72%
$4.85
359
2,654
78%
$3.20
380
3,021
89%
1500 - 1600
$5.05
443
2,973
87%
$3.80
476
3,062
90%
$4.05
485
3,078
91%
$4.75
486
3,108
91%
$10.15
541
2,917
86%
1600 - 1700
$4.85
427
3,070
90%
$6.15
436
2,970
87%
$7.40
476
3,009
89%
$9.80
377
2,737
81%
$9.95
511
2,924
86%
1700 - 1800
$4.85
401
2,798
82%
$5.55
450
3,111
92%
$6.90
444
3,025
89%
$9.05
460
2,968
87%
$6.40
436
2,856
84%
1800-1900
$5.05
387
2,254
66%
$3.60
477
2,971
87%
$3.60
531
3,114
92%
$4.40
520
3,019
89%
$5.95
439
2,513
74%
1900-2000
$3.55
272
1,354
40%
$3.55
396
2,119
62%
$3.55
357
1,740
51%
$5.15
468
2,315
68%
$5.60
425
1,724
51%
Monday
04/18116
Tuesday
04119116
Wednesday
04/20116
Thursday
04121116
Friday
04122116
PM Time
Price
HOV
Vol.
Cap.
Price
HOV
Vol.
Cap.
Price
HOV
Vol.
Cap.
Price
HOV
Vol.
Cap.
Price
HOV
Vol.
Cap.
1400 - 1500
$4.70
268
1,990
59%
$4.70
302
2,243
66%
$4.70
315
2,394
70%
$4.85
332
2,692
79%
$3.20
397
3,061
90%
1500-1600
$5.05
510
3,054
90%
$3.80
529
3,324
98%
$4.05
456
2,750
81%
$4.75
451
2,803
82%
$10.15
535
2,915
86%
1600-1700
$4.85
458
3,108
91%
$6.15
490
3,033
89%
$7.40
481
2,875
85%
$9.80
494
2,887
85%
$9.95
487
3,054
90%
1700 - 1800
$4.85
423
2,972
87%
$5.55
457
3,197
94%
$6.90
451
3,120
92%
$9.05
465
2,889
85%
$6.40
448
3,007
88%
1800 - 1900
$5.05
455
2,279
67%
$3.60
361
2,139
63%
$3.60
526
3,091
91%
$4.40
471
2,812
83%
$5.95
422
2,254
66%
1900-2000
$3.55
319
1,433
42%
$3.55
166
938
28%
$3.55
355
1,775
52%
$5.15
463
2,434
72%
$5.60
418
1,758
52%
Monday
04125116
Tuesday
04126116
Wednesday
04127/16
Thursday
04128116
Friday
04129116
PM Time
Price
HOV
Vol.
Cap.
Price
HOV
Vol.
Cap.
Price
HOV
Vol.
Cap.
Price
HOV
Vol.
Cap.
Price
HOV
Vol.
Cap.
1400-1500
$4.70
242
1,726
51%
$4.70
306
2,290
67%
$4.70
319
2,365
70%
$4.85
372
2,760
81%
$3.20
400
3,065
90%
1500 - 1600
$5.05
525
3,037
89%
$3.80
489
3,328
98%
$4.05
483
3,320
98%
$4.75
458
2,990
88%
$10.15
535
2,872
84%
1600 - 1700
$4.85
473
3,142
92%
$6.15
436
2,935
86%
$7.40
479
3,108
91%
$9.80
461
2,939
86%
$9.95
519
3,148
93%
1700-1800
$4.85
435
3,283
97%
$5.55
424
2,882
85%
$6.90
404
3,029
89%
$9.05
464
3,045
90%
$6.40
474
3,065
90%
1800 - 1900
$5.05
457
2,360
69%
$3.60
456
2,820
83%
$3.60
476
2,571
76%
$4.40
489
3,004
88%
$5.95
417
2,446
72%
1900 - 2000
$3.55
298
1,473
43%
$3.55
348
1,670
49%
$3.55
351
1,706
50%
$5.15
386
1,980
58%
$5.60
395
1,667
49%
Express
Lanes
5
•
•
"
"
"
W E S T B O U N D P E A K - H O U R V O L U M E S
M o n d a y
0 3 1 2 8 1 1 6
T u e s d a y
0 3 1 2 9 1 1 6
W e d n e s d a y
0 3 / 3 0 / 1 6
T h u r s d a y
0 3 1 3 1 1 1 6
F r i d a y
0 4 / 0 1 1 1 6
A M T i m e
P r i c e H O V
V o l .
C a p .
P r i c e H O V
V o l .
C a p .
P r i c e H O V
V o l .
C a p .
P r i c e H O V
V o l .
C a p .
P r i c e
H O V
V o l .
C a p .
0 4 0 0 - 0 5 0 0
$ 2 . 8 0
3 4 1
9 8 5
2 9 %
0 5 0 0 - 0 6 0 0
$ 4 . 2 5
5 4 4
1 , 7 9 1
5 3 %
0 6 0 0 - 0 7 0 0
$ 4 . 5 0
4 4 1
1 , 6 6 7
4 9
0 7 0 0 - 0 8 0 0
$ 5 . 0 5
2 3 1
1 , 2 1 1
3 6 %
0 8 0 0 - 0 9 0 0
$ 4 . 5 0
2 2 7
1 , 1 0 6
3 3 %
0 9 0 0 - 1 0 0 0
$ 3 . 7 0
2 9 9
1 , 2 9 6
3 8 %
M o n d a y
0 4 1 0 4 / 1 6
T u e s d a y
0 4 1 0 5 / 1 6
W e d n e s d a y
0 4 1 0 6 / 1 6
T h u r s d a y
0 4 / 0 7 1 1 6
F r i d a y
0 4 / 0 8 1 1 6
A M T i m e
P r i c e
H O V
V o l .
C a p .
P r i c e
H O V
V o l .
C a p ,
P r i c e
H O V
V o l .
C a p .
P r i c e
H O V
V o l .
C a p .
P r i c e
H O V
V o l .
C a p .
0 4 0 0 - 0 5 0 0
$ 2 . 8 0
3 9 2
1 , 1 3 6
3 3 %
$ 2 . 8 0
4 1 7
1 , 1 6 7
3 4 %
$ 2 . 8 0
4 1 4
1 , 1 2 8
3 3 %
$ 2 . 8 0
4 1 6
1 , 1 5 8
3 4 %
$ 2 . 8 0
0
1
0 %
0 5 0 0 - 0 6 0 0
$ 4 . 5 0
5 3 8
1 , 8 3 9
5 4 %
$ 4 . 5 0
5 9 3
1 , 9 2 0
5 6 %
$ 4 . 5 0
6 2 2
1 , 9 4 6
5 7 %
$ 4 . 5 0
6 1 0
1 , 9 3 2
5 7 %
$ 4 . 2 5
1 8 0
7 0 7
2 1 %
0 6 0 0 - 0 7 0 0
$ 4 . 7 0
3 9 7
1 , 7 5 9
5 2 %
$ 4 . 7 0
4 8 9
1 , 8 8 2
5 5 %
$ 4 . 7 0
4 5 4
1 , 8 4 8
5 4 %
$ 4 . 7 0
4 5 8
1 , 7 8 4
5 2 %
$ 4 . 5 0
4 4 3
1 , 8 9 2
5 6 %
0 7 0 0 - 0 8 0 0
$ 5 . 2 0
3 6 0
1 , 7 8 1
5 2 %
$ 5 . 2 0
3 1 0
1 , 6 0 0
4 7 %
$ 5 . 2 0
3 2 3
1 , 5 6 0
4 6 %
$ 5 . 2 0
2 9 6
1 , 5 8 5
4 7 %
$ 5 . 0 5
2 9 9
1 , 5 7 5
4 6 %
0 8 0 0 - 0 9 0 0
$ 4 . 7 0
2 4 1
1 , 6 5 8
4 9 %
$ 4 . 7 0
1 9 6
1 , 4 4 5
4 3 %
$ 4 . 7 0
2 2 3
1 , 5 0 7
4 4 %
$ 4 . 7 0
2 0 4
1 , 4 8 1
4 4 %
$ 4 . 5 0
2 0 3
1 , 4 4 8
4 3 %
0 9 0 0 - 1 0 0 0
$ 3 . 7 0
2 3 3
1 , 5 3 2
4 5 %
$ 3 . 7 0
2 0 2
1 , 5 6 3
4 6 %
$ 3 . 7 0
2 3 3
1 , 5 2 1
4 5 %
$ 3 . 7 0
2 1 9
1 , 5 8 3
4 7 %
$ 3 . 7 0
1 5 6
1 , 2 4 1
3 7 %
M o n d a y
0 4 / 1 1 1 1 6
T u e s d a y
0 4 1 1 2 / 1 6
W e d n e s d a y
0 4 1 1 3 1 1 6
T h u r s d a y
0 4 / 1 4 1 1 6
F r i d a y
0 4 / 1 5 / 1 6
A M T i m e
P r i c e
H O V
V o l .
C a p .
P r i c e
H O V
V o l .
C a p .
P r i c e
H O V
V o l .
C a p .
P r i c e
H O V
V o l .
C a p .
P r i c e
H O V
V o l .
C a p .
0 4 0 0 - 0 5 0 0
$ 2 . 8 0
3 4 3
1 , 0 1 3
3 0 %
$ 2 . 8 0
3 9 9
1 , 2 0 3
3 5 %
$ 2 . 8 0
4 2 8
1 , 1 9 2
3 5 %
$ 2 . 8 0
4 1 0
1 , 1 6 4
3 4 %
$ 2 . 8 0
3 6 1
1 , 0 0 7
3 0 %
0 5 0 0 - 0 6 0 0
$ 4 . 5 0
1 7 6
4 5 3
1 3 %
$ 4 . 5 0
6 1 5
1 , 9 0 8
5 6 %
$ 4 . 5 0
6 2 8
1 , 9 4 8
5 7 %
$ 4 . 5 0
6 1 9
1 , 9 3 8
5 7 %
$ 4 . 2 5
5 6 4
1 , 8 4 4
5 4 %
0 6 0 0 - 0 7 0 0
$ 4 . 7 0
2 3 2
8 0 7
2 4 %
$ 4 . 7 0
4 4 6
1 , 6 3 2
4 8 %
$ 4 . 7 0
5 0 0
1 , 9 0 4
5 6 %
$ 4 . 7 0
5 3 0
1 , 9 1 6
5 6 %
$ 4 . 5 0
4 3 2
1 , 7 1 2
5 0 %
0 7 0 0 - 0 8 0 0
$ 5 . 2 0
3 6 6
1 , 4 7 4
4 3 %
$ 5 . 2 0
3 4 0
1 , 5 9 8
4 7 %
$ 5 . 2 0
3 0 8
1 , 5 5 4
4 6 %
$ 5 . 2 0
3 3 3
1 , 5 6 6
4 6 %
$ 5 . 0 5
2 8 2
1 , 3 0 0
3 8 %
0 8 0 0 - 0 9 0 0
$ 4 . 7 0
2 3 7
1 , 6 7 8
4 9 %
$ 4 . 7 0
1 7 9
1 , 5 4 6
4 5 %
$ 4 . 7 0
1 9 2
1 , 3 6 8
4 0 %
$ 4 . 7 0
2 0 4
1 , 3 0 3
3 8 %
$ 4 . 5 0
1 7 6
1 , 2 7 1
3 7 %
0 9 0 0 - 1 0 0 0
$ 3 . 7 0
1 8 0
1 , 8 2 1
5 4 %
$ 3 . 7 0
1 8 2
1 , 6 7 1
4 9 %
$ 3 . 7 0
1 7 8
1 , 4 9 3
4 4 %
$ 3 . 7 0
1 8 3
1 , 5 0 1
4 4 %
$ 3 . 7 0
1 4 8
1 , 0 1 8
3 0 %
M o n d a y
0 4 / 1 8 1 1 6
T u e s d a y
0 4 / 1 9 1 1 6
W e d n e s d a y
0 4 1 2 0 1 1 6
T h u r s d a y
0 4 1 2 1 1 1 6
F r i d a y
0 4 1 2 2 / 1 6
A M T i m e
P r i c e
H O V
V o l .
C a p .
P r i c e
H O V
V o l .
C a p .
P r i c e
H O V
V o l .
C a p .
P r i c e
H O V
V o l .
C a p .
P r i c e
H O V
V o l .
C a p .
0 4 0 0 - 0 5 0 0
$ 2 . 8 0
4 1 0
1 , 2 3 0
3 6 %
$ 2 . 8 0
3 7 1
1 , 0 3 5
3 0 %
$ 2 . 8 0
4 5 1
1 , 1 5 8
3 4 %
$ 2 . 8 0
3 9 5
1 , 1 2 4
3 3 %
$ 2 . 8 0
3 6 4
1 , 0 4 2
3 1 %
0 5 0 0 - 0 6 0 0
$ 4 . 5 0
6 1 3
1 , 9 6 0
5 8 %
$ 4 . 5 0
6 1 8
2 , 0 4 7
6 0 %
$ 4 . 5 0
6 5 0
2 , 0 0 7
5 9 %
$ 4 . 5 0
6 5 4
1 , 9 9 6
5 9 %
$ 4 . 2 5
5 6 5
1 , 8 0 9
5 3 %
0 6 0 0 - 0 7 0 0
$ 4 . 7 0
5 0 6
1 , 8 4 1
5 4 %
$ 4 . 7 0
5 1 6
1 , 9 6 0
5 8 %
$ 4 . 7 0
4 8 6
1 , 8 2 1
5 4 %
$ 4 . 7 0
5 1 9
1 , 8 4 9
5 4 %
$ 4 . 5 0
4 3 0
1 , 5 8 6
4 7 %
0 7 0 0 - 0 8 0 0
$ 5 . 2 0
3 3 6
1 , 5 6 8
4 6 %
$ 5 , 2 0
3 2 1
1 , 4 5 6
4 3 %
$ 5 . 2 0
3 4 6
1 , 6 1 6
4 8 %
$ 5 . 2 0
3 2 5
1 , 5 7 2
4 6 %
$ 5 . 0 5
2 5 5
1 , 2 6 9
3 7 %
0 8 0 0 - 0 9 0 0
$ 4 . 7 0
2 0 9
1 , 5 7 2
4 6 %
$ 4 . 7 0
2 2 9
1 , 7 2 1
5 1 %
$ 4 . 7 0
1 8 0
1 , 4 6 0
4 3 %
$ 4 . 7 0
1 8 0
1 , 4 5 0
4 3 %
$ 4 . 5 0
2 1 2
1 , 3 2 1
3 9 %
0 9 0 0 - 1 0 0 0
$ 3 . 7 0
2 0 2
1 , 4 6 1
4 3 %
$ 3 . 7 0
1 8 9
1 , 6 5 3
4 9 %
$ 3 . 7 0
1 7 3
1 , 5 2 3
4 5 %
$ 3 . 7 0
1 8 2
1 , 4 8 5
4 4 %
$ 3 . 7 0
1 9 8
1 , 3 6 6
4 0 %
M o n d a y
0 4 1 2 5 / 1 6
T u e s d a y
0 4 1 2 6 1 1 6
W e d n e s d a y
0 4 / 2 7 1 1 6
T h u r s d a y
0 4 1 2 8 1 1 6
F r i d a y
0 4 1 2 9 / 1 6
A M T i m e
P r i c e
H O V
V o l .
C a p .
P r i c e
H O V
V o l .
C a p .
P r i c e
H O V
V o l .
C a p .
P r i c e
H O V
V o l .
C a p .
P r i c e
H O V
V o l .
C a p .
0 4 0 0 - 0 5 0 0
$ 2 . 8 0
4 0 8
1 , 2 2 7
3 6 %
$ 2 . 8 0
4 0 4
1 , 1 4 1
3 4 %
$ 2 . 8 0
4 0 0
1 , 1 2 4
3 3 %
$ 2 . 8 0
3 9 8
1 , 1 0 9
3 3 %
$ 2 . 8 0
3 7 3
1 , 0 2 3
3 0 %
0 5 0 0 - 0 6 0 0
$ 4 . 5 0
4 8 0
1 , 6 1 3
4 7 %
$ 4 . 5 0
6 2 7
1 , 9 0 9
5 6 %
$ 4 . 5 0
6 0 2
1 , 9 2 1
5 7 %
$ 4 . 5 0
6 3 4
1 , 9 7 6
5 8 %
$ 4 . 2 5
5 4 9
1 , 8 1 1
5 3 %
0 6 0 0 - 0 7 0 0
$ 4 . 7 0
4 3 1
1 , 7 4 3
5 1 %
$ 4 . 7 0
4 6 4
1 , 7 7 4
5 2 %
$ 4 . 7 0
3 9 3
1 , 7 4 9
5 1 %
$ 4 . 7 0
4 6 6
1 , 8 8 8
5 6 %
$ 4 . 5 0
4 1 8
1 , 7 0 8
5 0 %
0 7 0 0 - 0 8 0 0
$ 5 . 2 0
3 4 3
1 , 5 6 6
4 6 %
$ 5 . 2 0
3 1 0
1 , 5 2 7
4 5 %
$ 5 . 2 0
4 0 5
1 , 9 2 4
5 7 %
$ 5 . 2 0
3 1 8
1 , 6 3 0
4 8 %
$ 5 . 0 5
3 2 4
1 , 4 7 2
4 3 %
0 8 0 0 - 0 9 0 0
$ 4 . 7 0
1 9 9
1 , 5 4 8
4 6 %
$ 4 . 7 0
1 8 7
1 , 4 0 3
4 1 %
$ 4 . 7 0
2 0 2
1 , 6 2 1
4 8 %
$ 4 . 7 0
1 9 8
1 , 4 4 6
4 3 %
$ 4 . 5 0
1 7 8
1 , 1 4 7
3 4 %
0 9 0 0 - 1 0 0 0
$ 3 . 7 0
2 0 2
1 , 5 4 3
4 5 %
$ 3 . 7 0
1 6 7
1 , 4 0 9
4 1 %
$ 3 , 7 0
1 9 8
1 , 5 5 1
4 6 %
$ 3 . 7 0
1 7 7
1 , 3 6 8
4 0 %
$ 3 . 7 0
1 8 6
1 , 1 5 7
3 4 %
e l E x p r e 5 5
'L a r i e s
6
Performance Measures
REPORTING REQUIREMENT
Reporting :
Period
Monthly
Monthly
Monthly
ouarterly
Annually
PERFORMANCE STANDARD
Not to exceed 120 seconds
No more than 4.0%
At least 75 outbound calls
8% or more
10% or more
Apr-16
Performance
1:41
2.7%
75
CUSTOMER SERVICE
Call Wait Time
Abandon Rate
Customer Satisfaction
Convert Violators to Customers
Convert Violators to Customers
VIOLATION PROCESSING
Response Time
Monthly
Within 2 business days of receipt
0.9
CUSA Violation Collection Rate
ouarterly
70% or more
CUSA Violation Collection Rate
Annually
74% or more
TRAFFIC OPERATIONS
Initial & Secondary Review s
Monthly
Equal to or less than 15 days
3.1
* Plate Misread Errors
Monthly
Equal to or less than 0.4%
0.01%
CAS Response Time
Monthly
0:20 (minutes) per call
0:09
ACCOUNTING
Exceptions
Monthly
No more than 3 0
INFORMATION TECHNOLOGY
Back -office System Uptime
Monthly
99% Availability
99.9%
Netw ork Uptime
Monthly
99% Availability
100%
C USA = Cofiroute USA; CAS=Customer Assistance Specialists
*Plate M isread Error performance is current after a 60-day hold -back period; therefore, percentage reported here is for 2 months prio r to
the month of this report.
Incoming Call Activity
INCOMING CALL VOLUME
April-16 March-16 FY
"joof
j Total Calls i Total Total Calls # %of Total Average
Representatives Answ ered
IV R A nsw ered
*Abandoned Calls = or >20 seconds
**Abandoned Calls - all others
21,564
9,188
912
2,067
63.9%
27.2%
2.7%
6.1 %
23,569
8,502
1,059
2,219
66.7%
24.1
3.0%
6.3%
22,258
8,300
997
2,101
Total Incoming Calls:
33,731
35,349
33,656
*This data is used in the Abandoned Calls performance measure.
-This data represents all IV R abandons and abandons outside the performance measure threshold.
Transponder Distribution Status
TRANSPONDER DISTRIBUTION
April-16 March-16 FY2015-16
Tags /o of Total € Tags % of Total I Average To -Date
Issued
To New Accounts
Additional Tags to Existing Accounts
Replacement Transponders
Total Issued
1,000 42.1 %
591 24.9%
782 33.0%
2,373
997
637
924
2,558
39.0%
24.9%
36.1 %
878
594
897
2,369
37.1 %
25.1
37.9%
Returned
Account Closures
Accounts Dow nsizing
Defective Transponders
Total Returned
515
123
738
1,376
37.4%
8.9%
53.6%
437
138
907
1,482
29.5%
9.3%
61.2%
439
126
867
1,432
30.7%
8.8%
60.5%
press
flPs
7
•
•
•
"
"
"
A t t h e e n d o f A p r i l 2 0 1 6 , t h e 9 1 E x p r e s s L a n e s h a d 1 1 9 , 3 0 5 a c t i v e c u s t o m e r a c c o u n t s , w i t h
1 8 1 , 5 1 5 t r a n s p o n d e r s a s s i g n e d t o t h o s e a c c o u n t s .
N u m b e r o f A c c o u n t s b y F i s c a l Y e a r
A s o f A p r i l 3 0 , 2 0 1 6
1 2 2 , 0 0 0 -
1 2 0 , 0 0 0 -
1 1 8 , 0 0 0
1 1 6 , 0 0 0
1 1 4 , 0 0 0
1 1 2 , 0 0 0
1 1 0 , 0 0 0
1 0 8 , 0 0 0
1 1 8 , 4 1 6
1 1 3 , 2 6 3
o ` ) o �
t i � o a t i � � ��
1 1 9 , 9 9 2
1 1 7 , 8 8 8
1 1 4 , 5 5 6 1 1 4 , 1 3 8
1 1 2 , 5 8 4 1 1 2 , 4 7 3
1 1 9 , 3 0 5
1 1 2 , 9 2 9
1 1 3 , 6 7 2
1 1 6 , 8 1 3
0 9 ' 0 c 5 t i � t i t i t i t i t i �� t i a t i h t i ` O
0 c 5 y � y 1
F i s c a l Y e a r
O p e r a t i o n a l H i g h l i g h t s
O n - r o a d O p e r a t i o n s
C u s t o m e r A s s i s t a n c e S p e c i a l i s t s ( C A S ) r e s p o n d e d t o 1 3 7 c a l l s d u r i n g A p r i l . T h e C A S t e a m
r e c e i v e d 8 7 c a l l s t o a s s i s t d i s a b l e d v e h i c l e s , 8 c a l l s t o r e m o v e d e b r i s a n d c o n d u c t e d 3 2 a s s i s t s o r
t r a f f i c b r e a k s . T h e r e w e r e 7 a c c i d e n t s i n t h e E x p r e s s L a n e s a n d 3 a c c i d e n t s i n t h e g e n e r a l -
p u r p o s e l a n e s t h e C A S p r o v i d e d a s s i s t a n c e t o .
e i l l t ; E x p r e s s
J L a n e s
8
Financial Highlights
•
91 Express Lanes
O • eratin • Statement
YTD as of : 4/30/2016
YTD Variance
Description
Actual(1)
Budget (1)
Dollar $
Percent (%)
Operating revenues:
Toll revenue
$ 32, 374, 529.92
$ 29,170, 074.00
$ 3, 204, 455.92
11.0
Fee revenue
9, 317, 871.08
6,160, 536.00
3,157, 335.08
51.3
Total operating revenues
41,692,401.00
35,330,610.00
6,361,791.00
18.0
Operating expenses:
Contracted services
6,926,636.00
7,117,700.00
191,064.00
2.7
Administrative fee
1, 941, 985.40
2,108, 260.00
166, 274.60
7.9
Other professional services
990,606.63
2,016,244.00
1,025,637.37
50.9
Credit card processing fees
689,242.12
669,288.00
(19,954.12)
(3.0)
Toll road account servicing
1,046,683.46
608,160.00
(438,523.46)
(72.1)
Other insurance expense
281,230.30
624,750.00
343,519.70
55.0
Toll road maintenance supply repairs
129,453.31
7,920,770.00
7,791,316.69
98.4
Patrol services
470,113.80
462,320.00
(7,793.80)
(1.7)
Building equipment repairs and maint
405,510.58'
577,442.00
171,931.42
29.8
Other services
5,942.00
18,000.00
12,058.00
67.0
Utilities
17,302.60
33,320.00
16,017.40
48.1
Office expense
34,190.03
98,695.00
64,504.97
65.4
Bad debt expense
(5,162.40)
5,162.40
N/A
Miscellaneous (2)
56,674.73
90,140.00
33,465.27
37.1
Leases
264,856.33
412,340.00
147,483.67
35.8
Total operating expenses 13,255,264.89
22,757,429.00
9,502,164.11
41.8
Depreciation and amortization (3) 2,584,625.81
(2,584,625.81)
N/A
Operating income (loss) 25,852,510.30 12,573,181.00 13,279,329.30 105.6
Nonoperating revenues (expenses):
Reimbursement from Other Agencies
69,630.00
925,000.00
(855,370.00)
(92.5)
Interest income
693, 956.09
836, 234.00
(142, 277.91)
(17.0)
r
Interest expense
(4,729,416.39)
r (4,786,710.00)
57,293.61
1.2
Other
492,584.66
-
492,584.66
N/A
Total nonoperating revenues (expenses)
(3,473,245.64)
(3,025,476.00)
(447,769.64)
(14.8)
Transfers in
-
-
-
N/A
Transfers out
-
(1,200,000.00)
1,200,000.00
100.0
Net income (loss) $ 22,379,264.66 $ 8,347,705.00 514,031,559.66 168.1
'Actual amounts are accounted for on the accrual basis of accounting in an enterprise fund. Budget amounts are
accounted for on a modified accrual basis of accounting.
'Miscellaneous expenses include: Bond Insurance Costs, Bank Service Charge, Transponder Materials.
'Depreciation and amortization are not budgeted items.
Capital Asset Activity
During the ten months ending April 30, 2016, capital asset activities included $100,000 for
leasehold improvements and $293,205 for the purchase of transponders.
•
•
ATTACHMENT G
•
•
OCTA Orange County Transportation Authority
effExpress
� Lanes
Status Report
May 2016
As of May 31, 2016
"
"
O p e r a t i o n s O v e r v i e w
T r a f f i c a n d R e v e n u e S t a t i s t i c s
T o t a l t r a f f i c v o l u m e o n t h e 9 1 E x p r e s s L a n e s f o r M a y 2 0 1 6 w a s 1 , 1 8 0 , 6 4 8 . T h i s r e p r e s e n t s a
d a i l y a v e r a g e o f 3 8 , 0 8 5 . T h i s i s a 3 . 2 % i n c r e a s e i n t o t a l t r a f f i c v o l u m e f r o m t h e s a m e p e r i o d l a s t
y e a r w h e n t r a f f i c l e v e l s t o t a l e d 1 , 1 4 4 , 3 6 9 . P o t e n t i a l t o l l r e v e n u e f o r t h e m o n t h w a s $ 3 , 5 8 1 , 9 4 4
w h i c h r e p r e s e n t s a n i n c r e a s e o f 5 . 3 % f r o m t h e p r i o r y e a r ' s t o t a l o f $ 3 , 4 0 0 , 2 5 4 . C a r p o o l
p e r c e n t a g e f o r t h e m o n t h w a s 2 2 . 9 6 % a s c o m p a r e d t o t h e p r e v i o u s y e a r ' s r a t e o f 2 3 . 5 1 % .
M o n t h - t o - d a t e t r a f f i c a n d r e v e n u e d a t a a r e s u m m a r i z e d i n t h e t a b l e b e l o w . T h e f o l l o w i n g t r i p a n d
r e v e n u e s t a t i s t i c s t a b l e s r e p r e s e n t a l l t r i p s t a k e n o n t h e 9 1 E x p r e s s L a n e s a n d a s s o c i a t e d
p o t e n t i a l r e v e n u e f o r t h e m o n t h o f M a y 2 0 1 6 .
C u r r e n t M o n t h - t o - D a t e ( M T D ) a s o f M a y 3 1 , 2 0 1 6
T r i p s
M a y - 1 6
M T D
A c t u a l
S t a n t e c
M T D
P r o j e c t e d
#
V a r i a n c e
%
V a r i a n c e
M a y - 1 5
M T D
A c t u a l
Y r - t o - Y r
%
V a r i a n c e
F u l l T o l l L a n e s
9 0 9 , 5 5 8
9 2 7 , 9 7 9
( 1 8 , 4 2 1 )
( 2 . 0 % )
8 7 5 , 3 8 1
3 . 9 %
3 + L a n e s
2 7 1 , 0 9 0
2 7 7 , 1 0 0
( 6 , 0 1 0 )
( 2 . 2 % )
2 6 8 , 9 8 8
0 . 8 %
T o t a l G r o s s T r i p s
1 , 1 8 0 , 6 4 8
1 , 2 0 5 , 0 7 9
( 2 4 , 4 3 1 )
( 2 . 0 % )
1 , 1 4 4 , 3 6 9
3 . 2 %
R e v e n u e
F u l l T o l l L a n e s
$ 3 , 5 1 3 , 9 1 5
$ 3 , 6 4 3 , 9 2 1
( $ 1 3 0 , 0 0 6 )
( 3 . 6 % )
$ 3 , 3 3 7 , 5 3 1
5 . 3 %
3 + L a n e s
$ 6 8 , 0 3 0
$ 8 0 , 4 7 0
( $ 1 2 , 4 4 0 )
( 1 5 . 5 % )
$ 6 2 , 7 2 3
8 . 5 %
T o t a l G r o s s R e v e n u e
$ 3 , 5 8 1 , 9 4 4
$ 3 , 7 2 4 , 3 9 1
( $ 1 4 2 , 4 4 6 )
( 3 . 8 % )
$ 3 , 4 0 0 , 2 5 4
5 . 3 %
A v e r a g e R e v e n u e p e r T r i p
A v e r a g e F u l l T o l l L a n e s
$ 3 . 8 6
$ 3 . 9 3
( $ 0 . 0 7 )
( 1 . 8 % )
$ 3 . 8 1
1 . 3 %
A v e r a g e 3 + L a n e s
$ 0 . 2 5
$ 0 . 2 9
( $ 0 . 0 4 )
( 1 3 . 8 % )
$ 0 . 2 3
8 . 7 %
A v e r a g e G r o s s R e v e n u e
$ 3 . 0 3
$ 3 . 0 9
( $ 0 . 0 6 )
( 1 . 9 % )
$ 2 . 9 7
2 . 0 %
0 6 2 E x p r e s s
1 L a n e s
2
The 2016 fiscal year-to-date (YTD) traffic volume is 5.4% higher than the same period last year.
The 2016 fiscal year-to-date revenue is 6.7% higher than for the same period last year. Year-to-
date average revenue per -trip is $3.05.
Fiscal year-to-date traffic and revenue data are summarized in the table below. The following trip
and revenue statistics tables represent all trips taken on the 91 Express Lanes and associated
potential revenue for the months of July 2015 through May 2016.
FY 2015-16 to Date as of May 31, 2016
Trips
FY 2015-16
YTD
Actual
Stantec
YTD
Projected
#
Variance
%
Variance
FY 2014-15
YTD
Actual
Yr-to-Yr
%
Variance
Full Toll Lanes
9,689,297
9,614,454
74,843
0.8%
9,185,477
5.5%
3+Lanes
2,887,746
3,009,359
(121,613)
(4.0%)
2,748,815
5.1%
Total Gross Trips
12,577,043
12,623,813
-
(46,770)
(0.4%)
11,934,292
5.4%
Revenue
Full Toll Lanes
$37,541,365
$37,993,958
($452,594)
(1.2%)
$35,177,029
6.7%
3+Lanes
$759,970
$881,591
($121,620)
(13.8%)
$715,995
6.1%
Total Gross Revenue
$38,301,335
$38,875,549
($574,214)
(1.5%)
$35,893,024
6.7%
Average Revenue per Trip
Average Full Toll Lanes
$3.87
$3.95
($0.08)
(2.0%)
$3.83
1.0%
Average 3+ Lanes
$0.26
$0.29
($0.03)
(10.3%)
$0.26
0.0%
Average Gross Revenue
$3.05
$3.08
($0.03)
(1.0%)
$3.01
1.3%
f Express
/ Lanes
3
•
•
•
"
"
"
T r a f f i c a n d R e v e n u e S u m m a r y
T h e c h a r t b e l o w r e f l e c t s t h e t o t a l t r i p s b r e a k d o w n b e t w e e n F u l l T o l l t r i p s a n d H O V 3 + t r i p s f o r
F Y 2 0 1 5 - 1 6 o n a m o n t h l y b a s i s .
1 , 4 0 0 , 0 0 0
1 , 2 2 5 , 0 0 0
1 , 0 5 0 , 0 0 0
y 8 7 5 , 0 0 0 -
E
0
> 7 0 0 , 0 0 0 -
5 2 5 , 0 0 0 -
3 5 0 , 0 0 0 -
1 7 5 , 0 0 0 -
2 9 6 , 2 4 0
8 9 7 , 9 2 2
2 8 3 , 5 2 5
8 9 5 , 3 0 1
2 4 9 , 7 5 1
8 7 4 , 2 1 2
F Y 2 0 1 5 - 1 6 T r a f f i c V o l u m e O v e r v i e w
2 5 5 , 0 4 1
9 2 2 , 4 7 4
2 6 1 , 9 6 5 2 7 6 , 5 8 0
8 4 4 , 1 0 8
8 7 1 , 0 3 1
2 4 8 , 5 6 3 2 2 5 , 9 4 7
8 0 4 , 0 6 3
8 2 4 , 1 2 7
2 6 4 , 4 5 1
9 4 4 , 9 2 0
2 5 4 , 5 9 3
9 0 1 , 5 8 1
2 7 1 , 0 9 0
9 0 9 , 5 5 8
J u l - 1 5 A u g - 1 5 S e p - 1 5 O c t - 1 5 N o v - 1 5 D e c - 1 5 J a n - 1 6 F e b - 1 6 M a r - 1 6 A p r - 1 6 M a y - 1 6 J u n - 1 6
M o n t h
�%F u l l T o l l L e e s e . 3 . L a n e s
T h e c h a r t b e l o w r e f l e c t s t h e g r o s s p o t e n t i a l r e v e n u e b r e a k d o w n b e t w e e n F u l l T o l l t r i p s a n d
H O V 3 + t r i p s f o r F Y 2 0 1 5 - 1 6 o n a m o n t h l y b a s i s .
7
c
d
z
$ 3 , 9 0 0 , 0 0 0
$ 3 , 7 0 0 , 0 0 0
$ 3 , 5 0 0 , 0 0 0
$ 3 , 3 0 0 , 0 0 0
$ 3 , 1 0 0 , 0 0 0
$ 2 , 9 0 0 , 0 0 0
$ 2 , 7 0 0 , 0 0 0
$ 2 , 5 0 0 , 0 0 0
F Y 2 0 1 5 - 1 6 R e v e n u e S u m m a r y
7 8 , 9 9 6
6 7 , 5 2 6 6 6 , 8 7 6
3 , 4 9 4 , 5 0 8
3 , 3 9 6 , 0 4 1
3 , 3 9 9 , 5 9 5
7 0 , 6 3 4
3 , 6 0 3 , 9 0 0
5 6 , 4 6 6
3 , 2 6 4 , 6 2 2
7 3 , 7 4 6
3 , 3 4 8 , 4 9 0
6 4 , 3 3 8
3 , 1 1 8 , 8 0 7
6 8 , 0 4 3
3 , 2 2 0 , 2 8 8
7 6 , 8 6 6
3 , 6 9 2 , 5 2 2
6 8 , 4 4 9
3 , 4 8 8 , 6 7 7
6 8 , 0 3 0
3 , 5 1 3 , 9 1 5
J u l - 1 5
A u g - 1 5
S e p - 1 5
O c t - 1 5
N o v - 1 5
D e c - 1 5 J a n - 1 6
M o n t h
. F u l l T o i l L a n e s . ] . L a m a
F e b - 1 6 M a r - 1 6 A p r - 1 6 M a y - 1 6 J u n - 1 6
! , j E ����x p r e s s
s
4
Peak traffic hour in the eastbound direction reached or exceeded 90% or more of defined
capacity thirty times during the month of May 2016. As demonstrated on the next chart,
westbound peak hour traffic volumes top out at 631)/0 of defined capacity.
EASTBOUND PEAK -HOUR VOLUMES
Monday
05/02116
Tuesday
05/03116
Wednesday
05/04116
Thursday
05/05116
Friday
05106/16
PM Time
Price
HOV
Vol.
Cap.
Price
HOV
Vol.
Cap.
Price
HOV
Vol.
Cap.
Price
HOV
Vol.
Cap.
Price
HOV
Vol
Cap.
1400-1500
$4.70
295
2,145
63%
$4.70
295
2,206
65%
$4.70
325
2,356
69%
$4.85
341
2,694
79%
$3.20
382
3,088
91%
1500-1600
$5.05
491
3,063
90%
$3.80
508
3,307
97/,
$4.05
457
3,003
88%
$4.75
446
3,066
90%
$10.15
549
3,107
91%
1600-1700
$4.85
429
2,962
87%
$6.15
486
3,133
92%
$7.40
477
3,012
89%
$9.80
473
3,048
90%
$9.95
436
2,811
83%
1700-1800
$4.85
437
3,110
91%
$5.55
429
3,137
92/
$6.90
418
2,982
88%
$9.05
447
3,085
91%
$6.40
357
2,518
74%
1800-1900
$5.05
433
2,378
70%
$3.60
489
2,836
83%
$3.60
481
2,876
85%
$4,40
246
1,544
45%
$5.95
373
1,922
57%
1900-2000
$3.55
272
1,256
37%
$3.55
318
1,581
47%
$3.55
421
2,243
66%
$5.15
57
248
7%
$5.60
377
1,444
42%
Monday
05109116
Tuesday
05110116
Wednesday
05111/16
Thursday
05/12/16
Friday
05113116
PM Time
Price
HOV
Vol
Cap.
Price
HOV
Vol.
Cap.
Price
HOV
Vol.
Cap.
Price
HOV
Vol.
Cap.
Price
HOV
Vol.
Cap.
1400-1500
$4.70
276
2,029
60%
$4.70
281
2,155
63%
$4.70
285
2,278
67%
$4.85
337
2,613
77%
$3.20
350
2,590
76%
1500-1600
$5.05
493
3,077
91%
$3.80
459
2,938
86%
$4.05
467
3,109
91%
$4.75
458
2,920
86%
$10.15
537
2,728
80%
1600-1700
$4.85
440
2,941
87%
$6.15
497
2,926
86%
$7.40
458
3,084
91%
$9.80
483
3,039
89%
$9.95
508
2,863
84%
1700-1800
$4.85
455
3,081
91%
$5.55
429
3,083
91%
$6.90
445
3,036
89%
$9.05
456
2,968
87%
$6.40
433
2,946
87%
1800-1900
$5.05
453
2,394
70%
$3.60
534
3,087
91%
$3.60
512
3,014
89%
$4.40
487
2,979
88%
$5.95
501
2,830
83%
1900-2000
$3.55
301
1,352
40%
$3.55
352
1,684
50%
$3.55
354
1,832
54%
$5.15
419
2,105
62%
$5.60
405
1,781
52%
Monday
05116116
Tuesday
05/17116
Wednesday
05118116
Thursday
05/19116
Friday
05/20/16
PM Time
Price
HOV
Vol.
Cap.
Price
HOV
Vol.
Cap.
Price
HOV
Vol.
Cap.
Price
HOV
Vol.
Cap.
Price
HOV
Vol.
Cap.
1400-1500
$4.70
291
2,036
60%
$4.70
297
2,082
61%
$4.70
317
2,216
65%
$4.85
321
2,534
75%
$3,20
396
2,871
84%
1500-1600
$5.05
507
2,995
88%
$3.80
527
3,261
96%
$4.05
502
3,067
90%
$4.75
438
2,779
82%
$10.15
530
2,876
85%
1600-1700
$4.85
451
3,180
94%
$6.15
454
2,977
88%
$7.40
447
2,928
86%
$9.80
479
2,881
85%
$9.95
500
3,071
90%
1700-1800
$4.85
431
3,034
89%
$5.55
450
2,926
86%
$6.90
484
3,302
97/
$9.05
426
2,934
86%
$6.40
453
2,979
88%
1800-1900
$5.05
504
2,713
80%
$3.60
527
3,063
90%
$3.60
490
3,029
89%
$4.40
528
3,043
90%
$5.95
446
2,352
69%
1900-2000
$3.55
284
1,272
37%
$3.55
354
1,699
50%
$3.55
373
1,894
56%
$5.15
376
1,933
57%
$5.60
387
1,725
51%
Monday
05/23116
Tuesday
05/24116
Wednesday
05125116
Thursday
05/26116
Friday
05127/16
PM Time
Price
HOV
Vol.
Cap.
Price
HOV
Vol.
Cap.
Price
HOV
Vol,
Cap.
Price
HOV
Vol.
Cap.
Price
HOV
Vol
Cap.
1400-1500
$4.70
280
2,057
61%
$4.70
321
2,290
67%
$4.70
311
2,345
69%
$4.85
352
2,623
77%
$3.20
485
2,838
83%
1500-1600
$5.05
515
2,975
88%
$3.80
512
3,109
91.
$4.05
463
3,035
89%
$4.75
487
2,957
87%
$10.15
579
2,895
85%
1600-1700
$4.85
454
2,998
88%
$6.15
459
2,957
87%
$7.40
461
3,069
90%
$9.80
478
2,975
88%
$9.95
569
2,987
88%
1700-1800
$4.85
405
2,938
86%
$5.55
424
3,095
91%
$6.90
472
3,130
92%
$9.05
502
3,089
91%
$6.40
425
2,616
77%
1800-1900
$5.05
522
2,880
85%
$3.60
536
3,175
93%
$3.60
506
3,031
89%
$4.40
528
3,136
927.,
$5.95
430
1,940
57%
1900-2000
$3.55
298
1,498
44%
$3.55
319
1,613
47%
$3.55
315
1,714
50%
$5.15
445
2,047
60%
$5.60
388
1,505
44%
Monday
05/30116
Tuesday
05131116
Wednesday
06101116
Thursday
06/02116
Friday
06103/16
PM Time
Price
HOV
Vol.
Cap.
Price
HOV
Vol-
Cap.
Price HOV
Vol.
Cap.
Price HOV
Vol.
Cap.
Price HOV
Vol.
Cap.
1400-1500
$3.85
246
718
21%
$4.70
311
2,160
64%
1500 -1600
$3.85
278
780
23%
$3.80
389
2,383
70
1600 -1700
$3.85
299
715
21%
$6.15
497
2,888
85
1700 -1800
$3.85
291
713
21%
$5.55
435
3,004
88
1800 - 1900
$3.85
319
705
21%
$3.60
477
2,967
87
1900 - 2000
$3.85
301
693
20%
$3.55
380
1,886
55%
&Express
Lanes
5
•
•
"
"
"
W E S T B O U N D P E A K - H O U R V O L U M E S
M o n d a y
0 5 1 0 2 / 1 6
T u e s d a y
0 5 / 0 3 1 1 6
W e d n e s d a y
0 5 1 0 4 1 1 6
T h u r s d a y
0 5 / 0 5 1 1 6
F r i d a y
0 5 / 0 6 1 1 6
A M T i m e
P r i c e
H O V
V o l .
C a p .
P r i c e
H O V
V o l .
C a p .
P r i c e
H O V
V o l .
C a p .
P r i c e
H O V
V o l
C a p .
P r i c e
H O V
V o l .
C a p .
0 4 0 0 - 0 5 0 0
$ 2 . 8 0
4 1 1
1 , 2 1 3
3 6 %
$ 2 . 8 0
4 2 0
1 , 1 5 6
3 4 %
$ 2 . 8 0
4 2 5
1 , 1 8 9
3 5 %
$ 2 . 8 0
3 5 8
1 , 0 1 7
3 0 %
$ 2 . 8 0
3 2 9
1 , 0 1 1
3 0 %
0 5 0 0 - 0 6 0 0
$ 4 . 5 0
5 6 6
1 , 9 1 1
5 6 %
$ 4 . 5 0
5 8 9
1 , 9 7 6
5 8 %
$ 4 . 5 0
5 9 6
1 , 9 4 1
5 7 %
$ 4 . 5 0
6 2 8
1 , 9 8 2
5 8 %
$ 4 . 2 5
5 0 3
1 , 7 3 8
5 1 %
0 6 0 0 - 0 7 0 0
$ 4 . 7 0
4 6 7
1 , 9 0 9
5 6 %
$ 4 . 7 0
4 5 8
1 , 8 4 9
5 4 %
$ 4 . 7 0
4 7 2
1 , 8 5 2
5 4 %
$ 4 . 7 0
4 7 4
1 , 8 4 5
5 4 %
$ 4 . 5 0
3 7 8
1 , 4 7 5
4 3 %
0 7 0 0 - 0 8 0 0
$ 5 . 2 0
3 0 3
1 , 5 7 7
4 6 %
$ 5 . 2 0
3 3 1
1 , 6 3 7
4 8 %
$ 5 . 2 0
3 2 5
1 , 6 6 7
4 9 %
$ 5 . 2 0
3 7 0
1 , 6 7 8
4 9 %
$ 5 . 0 5
2 2 4
1 , 2 0 9
3 6 %
0 8 0 0 - 0 9 0 0
$ 4 . 7 0
1 9 9
1 , 5 2 5
4 5 %
$ 4 . 7 0
1 8 6
1 , 4 9 3
4 4 %
$ 4 . 7 0
1 7 3
1 , 4 2 1
4 2 %
$ 4 . 7 0
1 8 7
1 , 5 1 4
4 5 %
$ 4 . 5 0
1 5 6
1 , 1 8 3
3 5 %
0 9 0 0 - 1 0 0 0
$ 3 . 7 0
1 7 3
1 , 4 6 3
4 3 %
$ 3 . 7 0
1 7 6
1 , 5 1 5
4 5 %
$ 3 . 7 0
1 7 8
1 , 3 9 6
4 1 %
$ 3 . 7 0
1 6 1
1 , 2 5 5
3 7 %
$ 3 . 7 0
1 6 0
1 , 1 8 9
3 5 %
M o n d a y
0 5 1 0 9 / 1 6
T u e s d a y
0 5 / 1 0 / 1 6
W e d n e s d a y
0 5 / 1 1 1 1 6
T h u r s d a y
0 5 1 1 2 1 1 6
F r i d a y
0 5 1 1 3 / 1 6
A M T i m e
P r i c e
H O V
V o l -
C a p .
P r i c e
H O V
V o l
C a p .
P r i c e
H O V
V o l
C a p .
P r i c e
H O V
V o l
C a p .
P r i c e
H O V
V o l .
C a p .
0 4 0 0 - 0 5 0 0
$ 2 . 8 0
4 2 7
1 , 2 3 4
3 6 %
$ 2 . 8 0
3 9 7
1 , 1 8 6
3 5 %
$ 2 . 8 0
4 3 9
1 , 1 9 7
3 5 %
$ 2 . 8 0
4 0 9
1 , 1 0 2
3 2 %
$ 2 . 8 0
3 6 9
1 , 0 3 3
3 0 %
0 5 0 0 - 0 6 0 0
$ 4 . 5 0
5 5 7
1 , 9 2 7
5 7 %
$ 4 . 5 0
6 3 5
2 , 0 0 9
5 9 %
$ 4 . 5 0
6 2 1
1 , 9 1 3
5 6 � / o
$ 4 . 5 0
5 2 4
1 , 9 6 3
5 8 %
$ 4 . 2 5
5 4 0
1 , 8 2 5
5 4 %
0 6 0 0 - 0 7 0 0
$ 4 . 7 0
4 7 3
1 , 8 7 9
5 5 %
$ 4 . 7 0
4 6 2
1 , 8 3 4
5 4 %
$ 4 . 7 0
4 9 1
1 , 8 3 6
5 4 %
$ 4 . 7 0
5 0 6
2 , 0 9 6
6 2 %
$ 4 . 5 0
4 2 1
1 , 6 4 3
4 8 %
0 7 0 0 - 0 8 0 0
$ 5 . 2 0
3 2 1
1 , 5 1 6
4 5 %
$ 5 . 2 0
3 3 2
1 , 5 6 8
4 6 %
$ 5 . 2 0
3 3 5
1 , 6 2 8
4 8 %
$ 5 . 2 0
3 7 6
1 , 7 4 5
5 1 %
$ 5 . 0 5
3 3 5
1 , 4 2 0
4 2 %
0 8 0 0 - 0 9 0 0
$ 4 . 7 0
1 5 0
1 , 3 3 7
3 9 %
$ 4 . 7 0
1 9 2
1 , 4 6 0
4 3 %
$ 4 . 7 0
1 7 1
1 , 4 4 9
4 3 %
$ 4 . 7 0
2 4 1
1 , 6 2 4
4 8 %
$ 4 . 5 0
1 7 2
1 , 3 4 2
3 9 %
0 9 0 0 - 1 0 0 0
$ 3 . 7 0
1 7 6
1 , 3 5 5
4 0 %
$ 3 . 7 0
1 8 7
1 , 5 3 2
4 5 %
$ 3 . 7 0
1 7 0
1 , 4 4 9
4 3 %
$ 3 . 7 0
2 3 2
1 , 6 3 8
4 8 %
$ 3 . 7 0
2 1 1
1 , 3 9 4
4 1 %
M o n d a y
0 5 1 1 6 / 1 6
T u e s d a y
0 5 / 1 7 1 1 6
W e d n e s d a y
0 5 1 1 8 1 1 6
T h u r s d a y
0 5 1 1 9 1 1 6
F r i d a y
0 5 1 2 0 1 1 6
A M T i m e
P r i c e
H O V
V o l .
C a p .
P r i c e
H O V
V o l .
C a p .
P r i c e
H O V
V o l .
C a p .
P r i c e
H O V
V o l .
C a p .
P r i c e
H O V
V o l .
C a p .
0 4 0 0 - 0 5 0 0
$ 2 . 8 0
4 2 0
1 , 2 2 6
3 6 %
$ 2 . 8 0
1 8 8
1 , 4 8 0
4 4 %
$ 2 . 8 0
4 4 2
1 , 2 2 0
3 6 %
$ 2 . 8 0
4 4 8
1 , 2 3 8
3 6 %
$ 2 . 8 0
4 0 8
1 , 1 5 3
3 4 %
0 5 0 0 - 0 6 0 0
$ 4 . 5 0
5 8 7
1 , 9 4 0
5 7 %
$ 4 . 5 0
1 5 8
1 , 3 0 2
3 8 %
$ 4 . 5 0
6 2 9
2 , 0 8 6
6 1 %
$ 4 . 5 0
6 1 0
2 , 0 4 7
6 0 %
$ 4 . 2 5
5 3 8
1 , 8 0 6
5 3 %
0 6 0 0 - 0 7 0 0
$ 4 . 7 0
4 8 3
1 , 8 8 8
5 6 %
$ 4 . 7 0
1 0 2
8 6 6
2 5 %
$ 4 . 7 0
4 8 1
1 , 9 0 5
5 6 %
$ 4 . 7 0
4 8 2
1 , 8 8 3
5 5 %
$ 4 . 5 0
4 4 7
1 , 7 1 0
5 0 %
0 7 0 0 - 0 8 0 0
$ 5 . 2 0
3 1 3
1 , 5 7 5
4 6 %
$ 5 . 2 0
1 0 5
7 7 3
2 3 %
$ 5 . 2 0
3 4 1
1 , 6 8 9
5 0 %
$ 5 . 2 0
3 3 1
1 , 6 1 7
4 8 %
$ 5 . 0 5
3 0 4
1 , 4 6 8
4 3 %
0 8 0 0 - 0 9 0 0
$ 4 . 7 0
1 7 7
1 , 3 9 3
4 1 %
$ 4 . 7 0
1 1 1
7 5 0
2 2 %
$ 4 . 7 0
2 1 3
1 , 5 1 4
4 5 %
$ 4 . 7 0
1 7 7
1 , 3 7 9
4 1 %
$ 4 . 5 0
1 7 6
1 , 2 7 8
3 8 %
0 9 0 0 - 1 0 0 0
$ 3 . 7 0
1 5 3
1 , 3 0 4
3 8 %
$ 3 . 7 0
1 2 2
7 7 0
2 3 %
$ 3 . 7 0
1 7 9
1 , 4 1 1
4 2 %
$ 3 . 7 0
1 7 9
1 , 4 8 7
4 4 %
$ 3 . 7 0
1 9 6
1 , 3 4 2
3 9 %
M o n d a y
0 5 / 2 3 / 1 6
T u e s d a y
0 5 / 2 4 / 1 6
W e d n e s d a y
0 5 1 2 5 / 1 6
T h u r s d a y
0 5 1 2 6 1 1 6
F r i d a y
0 5 / 2 7 1 1 6
A M T i m e
P r i c e
H O V
V o L
C a p .
P r i c e
H O V
V o l .
C a p .
P r i c e
H O V
' V o l
C a p .
P r i c e
H O V
V o l C a p .
P r i c e
H O V
V o l ,
C a p .
0 4 0 0 - 0 5 0 0
$ 2 . 8 0
4 1 3
1 , 2 0 6
3 5 %
$ 2 . 8 0
4 4 8
1 , 2 6 2
3 7 %
$ 2 . 8 0
4 2 7
1 , 2 5 8
3 7 %
$ 2 . 8 0
3 7 2
1 , 0 4 7 3 1 %
$ 2 . 8 0
3 6 5
1 , 0 3 4
3 0 %
0 5 0 0 - 0 6 0 0
$ 4 . 5 0
5 5 7
1 , 9 9 3
5 9 %
$ 4 . 5 0
5 7 9
1 , 9 9 4
5 9 %
$ 4 . 5 0
6 1 6
2 , 1 2 5
6 3 %
$ 4 . 5 0
5 4 3
1 , 7 5 7 5 2 %
$ 4 . 2 5
4 5 9
1 , 6 6 5
4 9 %
0 6 0 0 - 0 7 0 0
$ 4 . 7 0
4 2 6
1 , 7 6 7
5 2 %
$ 4 . 7 0
4 6 3
1 , 8 9 7
5 6 � /
$ 4 . 7 0
4 4 4
1 , 8 5 2
5 4 %
$ 4 . 7 0
4 3 2
1 , 8 9 5 5 6 %
$ 4 . 5 0
4 0 4
1 , 5 1 8
4 5 %
0 7 0 0 - 0 8 0 0
$ 5 . 2 0
3 1 7
1 , 6 3 7
4 8 %
$ 5 . 2 0
3 4 4
1 , 6 9 0
5 0 %
$ 5 . 2 0
3 5 0
1 , 7 1 3
5 0 %
$ 5 . 2 0
3 8 3
1 , 7 4 7 5 1 %
$ 5 . 0 5
2 5 0
1 , 0 9 5
3 2 %
0 8 0 0 - 0 9 0 0
$ 4 . 7 0
1 8 7
1 , 4 2 7
4 2 %
$ 4 . 7 0
1 7 7
1 , 4 9 8
4 4 %
$ 4 . 7 0
1 6 9
1 , 4 9 7
4 4 %
$ 4 . 7 0
2 1 3
1 , 7 0 8 5 0 %
$ 4 . 5 0
1 6 8
1 , 0 9 0
3 2 %
0 9 0 0 - 1 0 0 0
$ 3 . 7 0
1 7 9
1 , 4 6 0
4 3 %
$ 3 . 7 0
2 0 3
1 , 4 3 0
4 2 %
$ 3 . 7 0
1 8 4
1 , 5 7 3
4 6 %
$ 3 . 7 0
1 9 7
1 , 5 0 7 4 4 %
$ 3 . 7 0
1 7 6
1 , 0 6 9
3 1 %
M o n d a y
0 5 1 3 0 1 1 6
T u e s d a y
0 5 / 3 1 / 1 6
W e d n e s d a y
0 6 / 0 1 / 1 6
T h u r s d a y
0 6 1 0 2 / 1 6
F r i d a y
0 6 / 0 3 / 1 6
A M T i m e
P r i c e
H O V
V o l .
C a p .
P r i c e
H O V
V o l .
C a p .
P r i c e H O V
V o l
C a p .
P r i c e H O V
V o l .
C a p .
P r i c e H O V
V o l .
C a p .
0 4 0 0 - 0 5 0 0
$ 1 . 5 0
3 7
8 5
3 %
$ 2 . 8 0
4 2 3
1 , 2 6 3
3 7 %
0 5 0 0 - 0 6 0 0
$ 1 . 5 0
4 2
1 2 4
4 %
$ 4 . 5 0
6 0 9
1 , 9 9 7
5 9 %
0 6 0 0 - 0 7 0 0
$ 1 . 5 0
4 5
1 5 6
5 %
$ 4 . 7 0
4 6 9
1 , 9 1 0
5 6 %
0 7 0 0 - 0 8 0 0
$ 1 . 5 0
8 7
2 3 9
7 %
$ 5 . 2 0
3 1 5
1 , 6 0 6
4 7 %
0 8 0 0 - 0 9 0 0
$ 2 . 3 0
1 2 5
3 9 0
1 1 %
$ 4 . 7 0
2 0 7
1 , 5 1 8
4 5 %
0 9 0 0 - 1 0 0 0
$ 3 . 3 5
2 4 2
6 8 9
2 0 %
$ 3 . 7 0
1 8 4
1 , 4 2 4
4 2 %
E x p r e
A L a n e s s s s
6
Performance Measures
REPORTING REQUIREMENT
i Reporting
Period
PERFORMANCE STANDARD
;
May 16
Performance
CUSTOM ER SERVICE
Call Wait Time
Monthly
Not to exceed 120 seconds
1:55
Abandon Rate
Monthly
No more than 4.0%
3.6%
Customer Satisfaction
Monthly
At least 75 outbound calls
75
Convert Violators to Customers
ouaterly
8% or more
Convert Violators to Customers
Annually
10% or more
VIOLATION PROCESSING
Response Time
Monthly
Within 2 business days of receipt
1.0
CUSA Violation Collection Rate
ouaterly
70% or more
CUSA Violation Collection Rate
Annually
74% or more
TRAFFIC OPERATIONS
Initial & Secondary Review s
M onthly
Equal to or less than 15 days
1.4
* Plate Nftsread Errors
Monthly
Equal to or less than 0.4%
0.01%
CAS Response Time
Monthly
0:20 (minutes) per call
0:07
ACCOUNTING
Exceptions
Monthly
No more than 3 0
INFORMATION TECHNOLOGY
Back -office System Uptime
Monthly
99% Availability
100%
Netw ork Uptime
Monthly
99%Availability
100%
CUSA = Cofiroute USA; CAS=Customer Assistance Specialists
*Plate M isread Error performance is current after a 60-day hold -back period; therefore, percentage reported here is for 2 months prior to
the month of this report.
Incoming Call Activity
INCOMING CALL VOLUME
May-16
Total Calls
April-16 FY
°/0 of -----
Total Total Calls ,%of Total Average
Representatives Answered 21,471
IVR Answ ered 9,699
*Abandoned Calls = or >20 seconds 1,257
**Abandoned Calls - all others 2,669
61.2%
27.6%
3.6%
7.6%
21,564
9,188
912
2,067
63.9%
27.2%
2.7%
6.1 %
22,187
8,427
1,021
2,153
Total Incoming Calls:35,096
33,731
33,788
'This data is used in the Abandoned Calls performance measure.
"This data represents all IVR abandons and abandons outside the performance measure threshold.
Transponder Distribution Status
TRANSPONDER DISTRIBUTION
May-16
Tags I% of Total
April-16
Tags I%of Total
FY 2015-16
Average To -Date
Issued
To New Accounts
Additional Tags to Existing Accounts
Replacement Transponders
Total Issued
802 37.5%
586 27.4%
752 35.1 %
2,140
2,373
24.9%
33.0%
871
593
884
2,348
37.1 %
25.3%
37.6%
Returned
Account Closures
Accounts Downsizing
Defective Transponders
Total Returned
438 32.1 %
108 7.9%
818 60.0%
1,364
515
123
738
1,376
37.4%
8.9%
53.6%
438
124
862
1,424
30.8%
8.7%
60.6%
&Express
Lams
7
•
•
•
"
"
A t t h e e n d o f M a y 2 0 1 6 , t h e 9 1 E x p r e s s L a n e s h a d 1 1 9 , 5 4 7 a c t i v e c u s t o m e r a c c o u n t s , w i t h
1 8 1 , 8 7 3 t r a n s p o n d e r s a s s i g n e d t o t h o s e a c c o u n t s .
N u m b e r o f A c c o u n t s b y F i s c a l Y e a r
A s o f M a y 3 1 , 2 0 1 6
1 2 2 , 0 0 0
1 2 0 , 0 0 0
1 1 8 , 0 0 0 -
1 1 6 , 0 0 0 -
1 1 4 , 0 0 0
1 1 2 , 0 0 0 -
1 1 0 , 0 0 0 -
1 0 8 , 0 0 0
h
O r o
A .
1 1 8 , 4 1 6
0
o e
t i
1 1 9 , 9 9 2
A
O O V
t i
1 1 7 , 8 8 8
1 1 4 , 5 5 6
1 1 4 , 1 3 8
1 1 2 , 5 8 4 1 1 2 , 4 7 3
1 1 9 , 5 4 7
1 1 2 , 9 2 9
1 1 3 , 6 7 2
1 1 6 , 8 1 3
O % O c ) N . N N N . N . N . N .
0 0 1 , O O b O O P " O N . O N . O N . O ' N O 1 O 1 ,
t i t i t i t i t i t i t i t i t i
F i s c a l Y e a r
O p e r a t i o n a l H i g h l i g h t s
O n - r o a d O p e r a t i o n s
C u s t o m e r A s s i s t a n c e S p e c i a l i s t s ( C A S ) r e s p o n d e d t o 9 9 c a l l s d u r i n g M a y . T h e C A S t e a m
r e c e i v e d 5 3 c a l l s t o a s s i s t d i s a b l e d v e h i c l e s , 8 c a l l s t o r e m o v e d e b r i s a n d c o n d u c t e d 2 9 a s s i s t s o r
t r a f f i c b r e a k s . T h e r e w e r e 6 a c c i d e n t s i n t h e E x p r e s s L a n e s a n d 3 a c c i d e n t s i n t h e g e n e r a l -
p u r p o s e l a n e s t h e C A S p r o v i d e d a s s i s t a n c e t o .
t i f i k ,
p r e s s
l L a n e s
s
8
Financial Highlights
91 Express Lanes
Operating Statement
YTD as of : 5/31/2016
YTD Variance
Description
Actual (1)
Budget (1)
Dollar $
Percent (%)
Operating revenues:
Toll revenue
$ 35,771,051.30
$ 31,900,405.00
$ 3,870,646.30
12.1
Fee revenue
10,199,762.88
6,632,189.00
3,567,573.88
53.8
Total operating revenues
45,970,814.18
38,532,594.00
7,438,220.18
19.3
Operating expenses:
Contracted services
7,609,893.54
7,817,420.00
207,526.46
2.7
Administrative fee
2,044,183.94
2,310,422.00
266,238.06
11.5
Other professional services
1,182,439.99
2,137,901.00
955,461.01
44.7
Credit card processing fees
760,179.93
734,068.00
(26,111.93)
(3.6)
Toll road account servicing
1,141,265.69
625,310.00
(515,955.69)
(82.5)
Other insurance expense
307,104.90
687,225.00
380,120.10
55.3
Toll road maintenance supply repairs
145,113.48
11,812,847.00
11,667,733.52
98.8
Patrol services
516,539.82
508,552.00
(7,987.82)
(1.6)
Building equipment repairs and maint
434,337.391
631,567.00
197,229.61
31.2
Other services
5,942.00
18,675.00
12,733.00
68.2
Utilities
18,851.93
36,652.00
17,800.07
48.6
Office expense
41, 327.34
101, 777.00
60, 449.66
59.4
Bad debt expense
(5,179.45)
-
5,179.45
N/A
Miscellaneous (2)
58,032.31
94,937.00
36,904.69
38.9
Leases
266,146.30
453, 574.00
187,427.70
41.3
Total operating expenses 14,526,179.11
27,970,927.00
r 13,444,747.89
48.1
Depreciation and amortization (3) 2,878,452.36
-
(2,878,452.36)
N/A
Operating income (loss) 28,566,182.71 10,561,667.00 18,004,515.71 170.5
Nonoperating revenues (expenses):
Reimbursement from Other Agencies
69,630.00
945,625.00
(875,995.00)
(92.6)
Interest income
814,955.56
900,731.00
(85,775.44)
(9.5)
Interest expense
(5,199, 820.53)
r (5, 265, 381.00)
65, 560.47
1.2
Other
492,584.66
-
492,584.66
N/A
Total nonoperating revenues (expenses)
(3,822,650.31)
(3,419,025.00)
(403,625.31)
(11.8)
Transfers in
-
-
-
N/A
Transfers out
-
(1,200,000.00)
1,200,000.00
100.0
Net income (loss) $ 24,743,532.40 $ 5,942,642.00 $18,800,890.40 316.4
'Actual amounts are accounted for on the accrual basis of accounting in an enterprise fund. Budget amounts are
accounted for on a modified accrual basis of accounting.
'Miscellaneous expenses include: Bond Insurance Costs, Bank Service Charge, Transponder Materials.
'Depreciation and amortization are not budgeted items.
Capital Asset Activity
During the eleven months ending May 31, 2016, capital asset activities included $100,000 for
leasehold improvements and $293,205 for the purchase of transponders.
%/ Lanesss
9
•
•
•
ATTACHMENT H
OCTA Orange County Transportation Authority
elk., Express
Lanes
Status Report
June 2016
•
As of June 30, 2016
" O p e r a t i o n s O v e r v i e w
"
"
T r a f f i c a n d R e v e n u e S t a t i s t i c s
T o t a l t r a f f i c v o l u m e o n t h e 9 1 E x p r e s s L a n e s f o r J u n e 2 0 1 6 w a s 1 , 1 9 5 , 9 2 8 . T h i s r e p r e s e n t s a
d a i l y a v e r a g e o f 3 9 , 8 6 4 . T h i s i s a 2 % i n c r e a s e i n t o t a l t r a f f i c v o l u m e f r o m t h e s a m e p e r i o d l a s t
y e a r w h e n t r a f f i c l e v e l s t o t a l e d 1 , 1 7 2 , 5 9 0 . P o t e n t i a l t o l l r e v e n u e f o r t h e m o n t h w a s $ 3 , 6 0 4 , 2 8 2
w h i c h r e p r e s e n t s a n i n c r e a s e o f 5 . 5 % f r o m t h e p r i o r y e a r ' s t o t a l o f $ 3 , 4 1 6 , 4 1 9 . C a r p o o l
p e r c e n t a g e f o r t h e m o n t h w a s 2 3 . 4 7 % a s c o m p a r e d t o t h e p r e v i o u s y e a r ' s r a t e o f 2 3 . 7 5 % .
M o n t h - t o - d a t e t r a f f i c a n d r e v e n u e d a t a a r e s u m m a r i z e d i n t h e t a b l e b e l o w . T h e f o l l o w i n g t r i p a n d
r e v e n u e s t a t i s t i c s t a b l e s r e p r e s e n t a l l t r i p s t a k e n o n t h e 9 1 E x p r e s s L a n e s a n d a s s o c i a t e d
p o t e n t i a l r e v e n u e f o r t h e m o n t h o f J u n e 2 0 1 6 .
C u r r e n t M o n t h - t o - D a t e ( M T D ) a s o f J u n e 3 0 , 2 0 1 6
T r i p s
J u n - 1 6
M T D
A c t u a l
S t a n t e c
M T D
P r o j e c t e d
#
V a r i a n c e
%
V a r i a n c e
J u n - 1 5
M T D
A c t u a l
Y r - t o - Y r
%
V a r i a n c e
F u l l T o l l L a n e s
9 1 5 , 2 4 8
8 8 7 , 7 9 9
2 7 , 4 4 9
3 . 1 %
8 9 4 , 0 4 3
2 . 4 %
3 + L a n e s
2 8 0 , 6 8 0
2 8 8 , 4 8 1
( 7 , 8 0 1 )
( 2 . 7 % )
2 7 8 , 5 4 7
0 . 8 %
T o t a l G r o s s T r i p s
1 , 1 9 5 , 9 2 8
1 , 1 7 6 , 2 8 0
1 9 , 6 4 8
1 . 7 %
1 , 1 7 2 , 5 9 0
2 . 0 %
R e v e n u e
F u l l T o l l L a n e s
$ 3 , 5 2 8 , 0 6 1
$ 3 , 4 6 3 , 8 9 9
$ 6 4 , 1 6 3
1 . 9 %
$ 3 , 3 4 4 , 2 2 0
5 . 5 %
3 + L a n e s
$ 7 6 , 2 2 1
$ 8 1 , 0 9 0
( $ 4 , 8 6 9 )
( 6 . 0 % )
$ 7 2 , 1 9 9
5 . 6 %
T o t a l G r o s s R e v e n u e
$ 3 , 6 0 4 , 2 8 2
$ 3 , 5 4 4 , 9 8 8
$ 5 9 , 2 9 4
1 . 7 %
$ 3 , 4 1 6 , 4 1 9
5 . 5 %
A v e r a g e R e v e n u e p e r T r i p
A v e r a g e F u l l T o l l L a n e s
$ 3 . 8 5
$ 3 . 9 0
( $ 0 . 0 5 )
( 1 . 3 % )
$ 3 . 7 4
2 . 9 %
A v e r a g e 3 + L a n e s
$ 0 . 2 7
$ 0 . 2 8
( $ 0 . 0 1 )
( 3 . 6 % )
$ 0 . 2 6
3 . 8 %
A v e r a g e G r o s s R e v e n u e
$ 3 . 0 1
$ 3 . 0 1
$ 0 . 0 0
0 . 0 %
$ 2 . 9 1
3 . 4 %
& E x p r e s s
2
The 2016 fiscal year-to-date (YTD) traffic volume is 5.1% higher than the same period last year.
The 2016 fiscal year-to-date revenue is 6.6% higher than for the same period last year. Year-to-
date average revenue per -trip is $3.04.
Fiscal year-to-date traffic and revenue data are summarized in the table below. The following trip
and revenue statistics tables represent all trips taken on the 91 Express Lanes and associated
potential revenue for the months of July 2015 through June 2016.
FY 2015-16 to Date as of June 30, 2016
Trips
FY 2015-16
YTD
Actual
Stantec
YTD
Projected
#
Variance
%
Variance
FY 2014-15
YTD
Actual
Yr-to-Yr
%
Variance
Full Toll Lanes
10,604,545
10,502,253
102,292
1.0%
10,079,520
5.2%
3+Lanes
3,168,426
3,297,840
(129,414)
(3.9%)
3,027,362
4.7%
Total Gross Trips
13,772,971
13,800,093
(27,122)
(0.2%)
13,106,882
5.1%
Revenue
Full Toll Lanes
$41,069,426
$41,457,857
($388,431)
(0.9%)
$38,521,249
6.6%
3+Lanes
$836,191
$962,680
($126,489)
(13.1%)
$788,194
6.1%
Total Gross Revenue
$41,905,617
$42,420,537
($514,920)
(1.2%)
$39,309,443
6.6%
Average Revenue per Trip
Average Full Toll Lanes
$3.87
$3.95
($0.08)
(2.0%)
$3.82
1.3%
Average 3+ Lanes
$0.26
$0.29
($0.03)
(10.3%)
$0.26
0.0%
Average Gross Revenue
$3.04
$3.07
($0.03)
(1.0%)
$3.00
1.3%
till'Expreas
Lanes
3
•
•
•
"
"
T r a f f i c a n d R e v e n u e S u m m a r y
T h e c h a r t b e l o w r e f l e c t s t h e t o t a l t r i p s b r e a k d o w n b e t w e e n F u l l T o l l t r i p s a n d H O V 3 + t r i p s f o r
F Y 2 0 1 5 - 1 6 o n a m o n t h l y b a s i s .
1 , 4 0 0 , 0 0 0
1 , 2 2 5 , 0 0 0
1 , 0 5 0 , 0 0 0
m 8 7 5 , 0 0 0
E
0
> 7 0 0 , 0 0 0
5 2 5 , 0 0 0
3 5 0 , 0 0 0
1 7 5 , 0 0 0
F Y 2 0 1 5 - 1 6 T r a f f i c V o l u m e O v e r v i e w
2 9 6 , 2 4 0
8 9 7 , 9 2 2
2 8 3 , 5 2 5
8 9 5 , 3 0 1
2 4 9 , 7 5 1
8 7 4 , 2 1 2
2 5 5 , 0 4 1
9 2 2 , 4 7 4
2 6 1 , 9 6 5
8 4 4 , 1 0 8
2 7 6 , 5 8 0
8 7 1 , 0 3 1
2 4 8 , 5 6 3 2 2 5 , 9 4 7
8 0 4 , 0 6 3
8 2 4 , 1 2 7
2 6 4 , 4 5 1
9 4 4 , 9 2 0
2 5 4 , 5 9 3
9 0 1 , 5 8 1
2 7 1 , 0 9 0
9 0 9 , 5 5 8
2 8 0 , 6 8 0
9 1 5 , 2 4 8 I
J u l - 1 5 A u g - 1 5 S e p - 1 5 O c t - 1 5 N o v - 1 5 D e c - 1 5 J a n - 1 6 F e b - 1 6 M a r - 1 6 A p r - 1 6 M a y - 1 6 J u n - 1 6
M o n t h
. F u l l T o l l L a n e s . 3 * L a n e s
T h e c h a r t b e l o w r e f l e c t s t h e g r o s s p o t e n t i a l r e v e n u e b r e a k d o w n b e t w e e n F u l l T o l l t r i p s a n d
H O V 3 + t r i p s f o r F Y 2 0 1 5 - 1 6 o n a m o n t h l y b a s i s .
$ 3 , 9 0 0 , 0 0 0
$ 3 , 7 0 0 , 0 0 0
$ 3 , 5 0 0 , 0 0 0
y $ 3 , 3 0 0 , 0 0 0
a a ,
$ 3 , 1 0 0 , 0 0 0
$ 2 , 9 0 0 , 0 0 0
$ 2 , 7 0 0 , 0 0 0
$ 2 , 5 0 0 , 0 0 0
F Y 2 0 1 5 - 1 6 R e v e n u e S u m m a r y
7 8 , 9 9 8
3 , 4 9 4 , 5 0 8
7 0 , 6 3 4
7 6 , 8 6 6
6 7 , 5 2 6 6 6 , 8 7 6
3 , 3 9 6 , 0 4 1
3 , 3 9 9 , 5 9 5
3 , 6 0 3 , 9 0 0
6 6 , 4 6 6
3 , 2 6 4 , 6 2 2
7 3 , 7 4 6
3 , 3 4 8 , 4 9 0
6 4 , 3 3 8
3 , 1 1 8 , 8 0 7
6 8 , 0 4 3
3 , 2 2 0 , 2 8 8
3 , 6 9 2 , 5 2 2
6 8 , 4 4 9
3 , 4 8 8 , 6 7 7
6 8 , 0 3 0
3 , 5 1 3 , 9 1 5
7 6 , 2 2 1
3 , 5 2 8 , 0 6 1
J W - 1 5
A u g - 1 5
S e p - 1 5
O c t - 1 5
N o v - 1 5
D e c - 1 5 J a n - 1 6
M o n t h
B u l l T o i l L a m e . ] . L a n e
F e b - 1 6 M a r - 1 6 A p r - 1 6 M a y - 1 6 J u n - 1 6
( 1 ��; E x p r e s s
i
4
Peak traffic hour in the eastbound direction reached or exceeded 90% or more of defined
capacity fourteen times during the month of June 2016. As demonstrated on the next chart,
westbound peak hour traffic volumes top out at 60% of defined capacity.
EASTBOUND PEAK -HOUR VOLUMES
Monday
05130116
Tuesday
05131116
Wednesday
06/01116
Thursday
06102116
Friday
06103116
PM Time
Price HOV
Vol.
Cap.
Price HOV
Vol.
Cap.
Price
HOV
Vol.
Cap.
Price
HOV
Vol.
Cap.
Price
HOV
Vol.
Cap.
1400-1500
$4.70
322
2,391
70%
$4.85
392
2,532
74%
$3.20
439
2,927
86%
1500 -1600
$4.05
457
2,780
82 %
$4.75
486
2,923
86%
$10.15
557
2,683
79 %
1600 -1700
$7.40
491
2,952
87%
$9.80
472
2,889
85%
$9.95
455
2,621
77%
1700 - 1800
$6.90
456
3,006
88%
$9.05
457
2,991
88%
$6.40
477
2,958
87%
1800 - 1900
$3.60
556
3,243
95%
$4.40
496
2,884
85%
$5.95
530
2,635
78 %
1900 - 2000
$3.55
425
1,942
57%
$5.15
329
1,664
49%
$5.60
417
1,737
51
Monday
06106116
Tuesday
06107116
Wednesday
06108116
Thursday
06/09/16
Friday
06110116
PM Time
Price
HOV
Vol.
Cap.
Price
HOV
Vol.
Cap.
Price
HOV
Vol.
Cap.
Price
HOV
Vol.
Cap.
Price
HOV
Vol.
Cap.
1400-1500
$4.70
325
2,042
60%
$4.70
350
2,307
68%
$4.70
387
2,383
70%
$4.85
455
2,653
78%
$3.20
481
2,976
88%
1500-1600
$5.05
496
2,849
84%
$3.80
497
2,973
87%
$4.05
493
2,984
88%
$4.75
503
2,995
88%
$10.15
571
2,811
83%
1600-1700
$4.85
461
2,925
86%
$6.15
463
2,965
87%
$7.40
486
2,915
86%
$9.80
486
2,863
84%
$9.95
516
2,758
81%
1700-1800
$4.85
450
3,032
89%
$5.55
478
3,151
93%
$6.90
476
3,200
94%
$9.05
490
2,884
85%
$6.40
527
2,918
86%
1800-1900
$5.05
470
2,620
77%
$3.60
577
3,139
92%
$3.60
508
2,932
86%
$4.40
505
2,918
86%
$5.95
476
2,573
76%
1900-2000
$3.55
418
1,906
56%
$3.55
400
1,780
52%
$3.55
414
2,017
59%
$5.15
459
2,126
63%
$5.60
390
1,699
50%
Monday
06113116
Tuesday
06114116
Wednesday
06115/16
Thursday
06116116
Friday
06117116
PM Time
Price
HOV
Vol.
Cap.
Price
HOV
Vol.
Cap.
Price
HOV
Vol.
Cap.
Price
HOV
Vol.
Cap.
Price
HOV
Vol.
Cap.
1400-1500
$4.70
356
2,090
61%
$4.70
373
2,210
65%
$4.70
381
2,347
69%
$4.85
463
2,685
79%
$3.20
472
2,837
83%
1500-1600
$5.05
532
2,999
88%
$3.80
520
3,053
90%
$4.05
477
2,984
88%
$4.75
498
2,917
86%
$10.15
586
2,896
85%
1600-1700
$4.85
470
3,077
91%
$6.15
500
3,020
89%
$7.40
467
2,877
85%
$9.80
468
2,913
86%
$9.95
525
2,834
83%
1700-1800
$4.85
432
2,939
86%
$5.55
295
1,629
48%
$6.90
486
3,004
88%
$9.05
459
2,864
84%
$6.40
484
2,927
86%
1800-1900
$5.05
536
2,829
83%
$3.60
470
2,920
86%
$3.60
561
3,051
90%
$4.40
484
2,845
84%
$5.95
474
2,355
69%
1900-2000
$3.55
283
1,284
38%
$3.55
452
2,050
60%
$3.55
424
1,995
59%
$5.15
576
2,519
74%
$5.60
422
1,736
51%
Monday 06120/16
Tuesday
06121116
Wednesday
06122116
Thursday
06123116
Friday
06124116
PM Time
Price
HOV ' Vol
Cap.
Price
HOV
Vol."
Cap.
Price
HOV
Vol
Cap.
Price
HOV
Vol.
Cap.
Price
HOV
Vol.
Cap.
1400-1500
$4.70
345 2,233
66%
$4.70
409
2,393
70%
$4.70
377
2,335
69%
$4.85
416
2,536
75%
$3.20
461
2,970
87%
1500-1600
$5.05
466 2,708
80%
$3.80
488
2,945
87%
$4.05
514
2,980
88%
$4.75
489
3,027
89%
$10.15
563
2,873
85%
1600-1700
$4.85
409 2,809
83%
$6.15
469
2,917
86%
$7.40
498
2,953
87%
$9.80
523
2,974
87%
$9.95
486
2,871
84%
1700-1800
$4.85
449 3,173
93%
$5.55
474
2,910
86%
$6.90
459
3,063
90%
$9.05
502
2,986
88%
$6.40
479
2,921
86%
1800 - 1900
$5.05
538 3,164
93%
$3.60
543
3,118
92%
$3.60
547
3,032
89%
$4.40
544
2,906
85%
$5.95
490
2,446
72%
1900-2000
$3.55
331 1,320
39%
$3.55
385
1,690
50%
$3.55
393
1,855
55%
$5.15
448
2,000
59%
$5.60
426
1,807
53%
Monday
06/27116
Tuesday
06/28/16
Wednesday
06129116
Thursday
06130116
Friday
07101116
PM Time
Price
HOV
Vol.
Cap.
Price
HOV
Vol
Cap.
Price
HOV
Vol.
Cap.
Price
HOV
Vol.
Cap.
Price HOV
Vol.
Cap.
1400 -1500
$4.70
377
2,178
64%
$4.70
399
2,254
66%
$4.70
428
2,479
73%
$4.85
448
2,609
77%
1500-1600
$5.05
542
2,947
87%
$3.80
448
2,927
86%
$4,05
494
2,901
85%
$4.75
464
2,865
84%
1600-1700
$4.85
521
2,994
88%
$6.15
484
2,750
81%
$7.40
544
2,852
84%
$9.80
506
2,769
81%
1700-1800
$4.85
482
3,037
89%
$5.55
523
3,234
95%
$6.90
482
3,096
91%
$9.05
507
2,990
88%
1800-1900
$5.05
476
2,551
75%
$3,60
528
3,021
89%
$3.60
559
3,266
96%
$4.40
499
2,957
87%
1900-2000
$3.55
344
1,476
43%
$3.55
464
2,070
61%
$3.55
466
2,100
62%
$5.15
514
2,399
71%
elf Express
I Lanes
5
•
•
"
"
W E S T B O U N D P E A K - H O U R V O L U M E S
M o n d a y
0 5 1 3 0 1 1 6
T u e s d a y
0 5 / 3 1 1 1 6
W e d n e s d a y
0 6 1 0 1 1 1 6
T h u r s d a y
0 6 1 0 2 1 1 6
F r i d a y
0 6 1 0 3 1 1 6
A M T i m e
P r i c e H O V
V o l .
C a p .
P r i c e H O V
V o l .
C a p .
P r i c e
H O V
V o l .
C a p .
P r i c e
H O V
V o l .
C a p .
P r i c e
H O V
V o l
C a p .
0 4 0 0 - 0 5 0 0
$ 2 . 8 0
4 2 4
1 , 1 6 0
3 4 %
$ 2 . 8 0
4 0 8
1 , 1 3 4
3 3 %
$ 2 . 8 0
3 7 8
1 , 0 4 6
3 1 %
0 5 0 0 - 0 6 0 0
$ 4 . 5 0
5 4 9
1 , 8 5 4
5 5 %
$ 4 . 5 0
5 7 7
1 , 9 1 6
5 6 %
$ 4 . 2 5
5 2 8
1 , 7 5 2
5 2 %
0 6 0 0 - 0 7 0 0
$ 4 . 7 0
4 4 3
1 , 8 0 4
5 3 %
$ 4 . 7 0
4 6 6
1 , 7 6 7
5 2 � %
$ 4 . 5 0
4 2 1
1 , 6 2 8
4 8 %
0 7 0 0 - 0 8 0 0
$ 5 . 2 0
3 5 2
1 , 6 6 6
4 9 %
$ 5 . 2 0
3 3 0
1 , 4 9 9
4 4 %
$ 5 . 0 5
3 6 3
1 , 5 6 0
4 6 %
0 8 0 0 - 0 9 0 0
$ 4 . 7 0
1 8 6
1 , 4 4 1
4 2 %
$ 4 . 7 0
1 8 5
1 , 3 1 2
3 9 %
$ 4 . 5 0
2 2 6
1 , 3 4 4
4 0 %
0 9 0 0 - 1 0 0 0
$ 3 . 7 0
1 6 8
1 , 4 5 0
4 3 /
$ 3 . 7 0
2 0 2
1 , 4 0 4
4 1 %
$ 3 . 7 0
2 4 4
1 , 3 4 7
4 0 %
M o n d a y
0 6 1 0 6 1 1 6
T u e s d a y
0 6 1 0 7 1 1 6
W e d n e s d a y
0 6 / 0 8 1 1 6
T h u r s d a y
0 6 1 0 9 / 1 6
F r i d a y
0 6 1 1 0 1 1 6
A M T i m e
P r i c e
H O V
V o l .
C a p .
P r i c e
H O V
V o l .
C a p .
P r i c e
H O V
V o l .
C a p .
P r i c e
H O V
V o l .
C a p .
P r i c e
H O V
V o l .
C a p .
0 4 0 0 - 0 5 0 0
$ 2 . 8 0
4 1 7
1 , 1 9 7
3 5 %
$ 2 . 8 0
4 3 9
1 , 2 1 9
3 6 %
$ 2 . 8 0
4 1 8
1 , 1 9 6
3 5 %
$ 2 . 8 0
4 4 6
1 , 2 4 7
3 7 %
$ 2 . 8 0
4 2 2
1 , 1 0 5
3 3 � %
0 5 0 0 - 0 6 0 0
$ 4 . 5 0
5 7 7
1 , 9 8 1
5 8 %
$ 4 . 5 0
6 0 3
1 , 9 8 8
5 8 %
$ 4 . 5 0
5 9 8
2 , 0 1 7
5 9 %
$ 4 . 5 0
5 8 6
1 , 8 6 4
5 5 %
$ 4 . 2 5
5 0 8
1 , 7 6 7
5 2 %
0 6 0 0 - 0 7 0 0
$ 4 . 7 0
4 5 6
1 , 7 5 6
5 2 %
$ 4 . 7 0
4 4 9
1 , 7 5 6
5 2 %
$ 4 . 7 0
4 9 1
1 , 8 3 8
5 4 %
$ 4 . 7 0
4 5 0
1 , 8 5 7
5 5 %
$ 4 . 5 0
4 4 6
1 , 6 4 4
4 8 %
0 7 0 0 - 0 8 0 0
$ 5 . 2 0
3 3 3
1 , 5 9 4
4 7 %
$ 5 . 2 0
3 7 5
1 , 6 9 1
5 0 %
$ 5 . 2 0
3 4 1
1 , 3 9 8
4 1 %
$ 5 . 2 0
3 7 2
1 , 6 5 3
4 9 %
$ 5 . 0 5
3 1 7
1 , 3 3 4
3 9 %
0 8 0 0 - 0 9 0 0
$ 4 . 7 0
2 2 6
1 , 5 5 9
4 6 /
$ 4 . 7 0
2 2 3
1 , 5 2 4
4 5 %
$ 4 . 7 0
2 1 3
1 , 5 8 5
4 7 /
$ 4 . 7 0
2 2 3
1 , 4 3 8
4 2 � %
$ 4 . 5 0
1 9 8
1 , 1 2 9
3 3 %
0 9 0 0 - 1 0 0 0
$ 3 . 7 0
2 4 5
1 , 3 6 5
4 0 %
$ 3 . 7 0
2 5 5
1 , 5 0 3
4 4 %
$ 3 . 7 0
2 5 9
1 , 6 0 1
4 7 %
$ 3 . 7 0
2 5 0
1 , 4 0 3
4 1 %
$ 3 . 7 0
2 3 4
1 , 1 8 6
3 5 %
M o n d a y
0 6 1 1 3 1 1 6
T u e s d a y
0 6 1 1 4 1 1 6
W e d n e s d a y
0 6 1 1 5 1 1 6
T h u r s d a y
0 6 1 1 6 1 1 6
F r i d a y
0 6 1 1 7 / 1 6
A M T i m e
P r i c e
H O V
V o l .
C a p .
P r i c e
H O V
V o l .
C a p .
P r i c e
H O V
V o l .
C a p .
P r i c e
H O V
V o l .
C a p .
P r i c e
H O V
V o l .
C a p .
0 4 0 0 - 0 5 0 0
$ 2 . 8 0
4 3 3
1 , 2 2 8
3 6 %
$ 2 . 8 0
4 7 1
1 , 3 0 5
3 8 %
$ 2 . 8 0
4 3 7
1 , 2 1 7
3 6 /
$ 2 . 8 0
4 6 6
1 , 3 0 1
3 8 %
$ 2 . 8 0
4 0 0
1 , 0 6 3
3 1 � /
0 5 0 0 - 0 6 0 0
$ 4 . 5 0
5 6 7
1 , 9 3 1
5 7 %
$ 4 . 5 0
5 9 4
2 , 0 5 3
6 0 %
$ 4 . 5 0
6 0 3
1 , 9 5 8
5 8 %
$ 4 . 5 0
6 1 7
1 , 9 7 1
5 8 %
$ 4 . 2 5
5 0 9
1 , 8 2 0
5 4 � /
0 6 0 0 - 0 7 0 0
$ 4 . 7 0
4 3 4
1 , 7 1 3
5 0 %
$ 4 . 7 0
4 7 3
1 , 8 9 0
5 6 %
$ 4 . 7 0
4 6 0
1 , 7 7 4
5 2 %
$ 4 . 7 0
4 5 7
1 , 7 7 0
5 2 %
$ 4 . 5 0
3 4 9
1 , 5 3 4
4 5 %
0 7 0 0 - 0 8 0 0
$ 5 . 2 0
3 5 3
1 , 5 7 9
4 6 � %
$ 5 . 2 0
3 3 5
1 , 6 0 8
4 7 %
$ 5 . 2 0
3 5 8
1 , 6 7 0
4 9 %
$ 5 . 2 0
3 3 9
1 , 5 6 0
4 6 %
$ 5 . 0 5
3 2 8
1 , 5 3 6
4 5 %
0 8 0 0 - 0 9 0 0
$ 4 . 7 0
2 1 8
1 , 3 9 0
4 1 %
$ 4 . 7 0
2 1 8
1 , 5 6 4
4 6 %
$ 4 . 7 0
2 3 1
1 , 4 5 6
4 3 %
$ 4 . 7 0
2 5 2
1 , 5 5 1
4 6 %
$ 4 . 5 0
2 0 1
1 , 1 1 4
3 3 %
0 9 0 0 - 1 0 0 0
$ 3 . 7 0
2 4 3
1 , 2 8 8
3 8 � /
$ 3 . 7 0
2 4 7
1 , 4 0 9
4 1 %
$ 3 . 7 0
2 1 7
1 , 4 8 8
4 4 � /
$ 3 . 7 0
2 6 2
1 , 5 0 7
4 4 %
$ 3 . 7 0
3 1 2
1 , 6 9 4
5 0 %
M o n d a y
0 6 / 2 0 1 1 6
T u e s d a y
0 6 1 2 1 1 1 6
W e d n e s d a y
0 6 1 2 2 1 1 6
T h u r s d a y
0 6 1 2 3 / 1 6
F r i d a y
0 6 1 2 4 / 1 6
A M T i m e
P r i c e
H O V
V o l .
C a p .
P r i c e
H O V
V o l .
C a p .
P r i c e
H O V
' V o l .
C a p .
P r i c e
H O V
, V o l .
C a p .
P r i c e
H O V
V o l .
C a p .
0 4 0 0 - 0 5 0 0
$ 2 . 8 0
4 3 8
1 , 2 3 2
3 6 %
$ 2 . 8 0
4 3 5
1 , 2 0 6
3 5 %
$ 2 . 8 0
4 4 0
1 , 2 2 2
3 6 %
$ 2 . 8 0
4 2 1
1 , 1 7 2
3 4 %
$ 2 . 8 0
4 0 0
1 , 1 0 6
3 3 � %
0 5 0 0 - 0 6 0 0
$ 4 . 5 0
5 1 7
1 , 8 8 5
5 5 %
$ 4 . 5 0
5 9 7
1 , 9 6 1
5 8 %
$ 4 . 5 0
5 8 3
1 , 9 6 8
5 8 %
$ 4 . 5 0
6 0 8
1 , 9 9 4
5 9 %
$ 4 . 2 5
5 0 5
1 , 7 6 2
5 2 � %
0 6 0 0 - 0 7 0 0
$ 4 . 7 0
3 6 5
1 , 6 3 4
4 8 %
$ 4 . 7 0
4 1 8
1 , 7 7 1
5 2 %
$ 4 . 7 0
3 8 4
1 , 6 7 3
4 9 %
$ 4 . 7 0
3 9 9
1 , 7 6 3
5 2 %
$ 4 . 5 0
3 3 5
1 , 5 0 6
4 4 %
0 7 0 0 - 0 8 0 0
$ 5 . 2 0
2 9 1
1 , 5 3 0
4 5 %
$ 5 . 2 0
3 0 7
1 , 5 9 5
4 7 � %
$ 5 . 2 0
3 3 2
1 , 6 3 0
4 8 %
$ 5 . 2 0
2 9 4
1 , 3 4 2
3 9 %
$ 5 . 0 5
3 1 1
1 , 4 3 5
4 2 %
0 8 0 0 - 0 9 0 0
$ 4 . 7 0
2 2 3
1 , 4 6 9
4 3 %
$ 4 . 7 0
2 3 5
1 , 6 0 1
4 7 � %
$ 4 . 7 0
2 6 9
1 , 6 3 0
4 8 %
$ 4 . 7 0
2 9 6
1 , 6 1 5
4 8 %
$ 4 . 5 0
2 6 8
1 , 4 8 4
4 4 � %
0 9 0 0 - 1 0 0 0
$ 3 . 7 0
2 6 2
1 , 4 4 6
4 3 %
$ 3 . 7 0
2 6 2
1 , 6 0 6
4 7 %
$ 3 . 7 0
3 0 9
1 , 6 5 1
4 9 %
$ 3 , 7 0
2 6 7
1 , 5 4 3
4 5 %
$ 3 . 7 0
2 8 6
1 , 3 5 7
4 0 %
M o n d a y
0 6 1 2 7 1 1 6
T u e s d a y
0 6 1 2 8 1 1 6
W e d n e s d a y
0 6 1 2 9 1 1 6
T h u r s d a y
0 6 1 3 0 1 1 6
F r i d a y
0 7 / 0 1 1 1 6
A M T i m e
P r i c e
H O V
V o l .
C a p .
P r i c e
H O V
V o l .
C a p .
P r i c e
H O V
V o l .
C a p .
P r i c e
H O V
V o l .
C a p .
P r i c e H O V
V o l .
C a p .
0 4 0 0 - 0 5 0 0
$ 2 . 8 0
4 4 4
1 , 2 2 0
3 6 %
$ 2 . 8 0
4 4 7
1 , 2 1 5
3 6 %
$ 2 . 8 0
4 5 3
1 , 2 0 1
3 5 %
$ 2 . 8 0
4 4 9
1 , 2 2 7
3 6 %
0 5 0 0 - 0 6 0 0
$ 4 . 5 0
5 2 8
1 , 9 4 5
5 7 %
$ 4 . 5 0
5 8 4
1 , 9 5 9
5 8 � /
$ 4 . 5 0
5 9 8
2 , 0 1 6
5 9 %
$ 4 . 5 0
5 6 4
1 , 9 2 7
5 7 %
0 6 0 0 - 0 7 0 0
$ 4 . 7 0
3 9 5
1 , 6 9 7
5 0 %
$ 4 . 7 0
4 2 4
1 , 7 2 5
5 1 %
$ 4 . 7 0
4 6 6
1 , 8 3 7
5 4 %
$ 4 . 7 0
4 3 6
1 , 7 9 7
5 3 /
0 7 0 0 - 0 8 0 0
$ 5 . 2 0
2 8 1
1 , 4 7 2
4 3 %
$ 5 . 2 0
3 2 1
1 , 5 2 4
4 5 %
$ 5 . 2 0
3 6 3
1 , 6 1 8
4 8 %
$ 5 . 2 0
3 3 5
1 , 5 8 4
4 7 %
0 8 0 0 - 0 9 0 0
$ 4 . 7 0
2 4 9
1 , 4 4 2
4 2 %
$ 4 . 7 0
2 5 8
1 , 6 6 0
4 9 %
$ 4 . 7 0
2 7 5
1 , 6 3 2
4 8 %
$ 4 . 7 0
2 7 4
1 , 5 7 1
4 6 /
0 9 0 0 - 1 0 0 0
$ 3 . 7 0
2 8 4
1 , 4 6 3
4 3 %
$ 3 . 7 0
2 7 6
1 , 5 8 7
4 7 %
$ 3 . 7 0
2 9 2
1 , 7 7 5
5 2 � /
$ 3 . 7 0
3 1 6
1 , 6 5 2
4 9 � /
/ E x p r e s s
1 L a n e s
6
Performance Measures
REPORTING REQUIREMENT
CUSTOMER SERVICE
Call Wait Time
Abandon Rate
Customer Satisfaction
Convert Violators to Customers
Convert Violators to Customers
! Reporting !
1 Period 1
Monthly
Monthly
Monthly
Qua -tarty
Annually
PERFORMANCE STANDARD (
1
Not to exceed 120 seconds
No more than 4.0%
At least 75 outbound calls
8% or more
10% or more
Jun 16
Performance
1:32
"4.2%
76
22%
22%
VIOLATION PROCESSING
Response Time
Monthly
Within 2 business days of receipt
1.0
CUSA Violation Collection Rate
Quarterly
70% or more
73%
CUSA Violation Collection Rate
Annually
74%° or more
74%
TRAFFIC OPERATIONS
Initial & Secondary Review s
Monthly
Equal to or less than 15 days
2.0
* Plate Misread Errors
Monthly
Equal to or less than 0.4%
0.03%
CAS Response Time
Monthly
0:20 (minutes) per call
0:08
ACCOUNTING
Exceptions
Monthly
No more than 3 0
INFORMATION TECHNOLOGY
Back -office System Uptime
Monthly
99% Availability
99.7%
Netw ork Uptime
M onthiy
99% Availability
100%
CUSA =Cofiroute USA; CAS=Customer Assistance Specialists
• P late M isread Error performance is current after a 60-day hold -back period; therefore, percentage reported here is fo r 2 months prior to
the month of this report.
"'Customer Service Center abandon rate performance measure was not met due to a higher -than -normal volume of incoming calls.
Incoming Call Activity
INCOMING CALL VOLUME
June-16 May-16 FY
—�� ---
Total Calls Total Total Calls % of Total Average
Representatives Answered
IVR Answ ered
'Abandoned Calls = or >20 seconds
'"Abandoned Calls - all others
23,849
9,074
1,572
2,978
63.6%
24.2%
4.2%
7.9%
21,471
9,699
1,257
2,669
61.2%
27.6%
3.6%
7.6%
22,325
8,481
1,067
2,221
Total Incoming Calls: 37,473
'This data is used in the Abandoned Calls performance measure.
This data represents all IV R abandons and abandons outside the performance measure threshold,
35,096
34,094
Transponder Distribution Status
TRANSPONDER DISTRIBUTION
_June-16
Tags l % of Total
_May-16 _
Tags I% of Total
FY 2015-16
Average To -Date
Issued
To New Accounts
Additional Tags to Existing Accounts
Replacement Transponders
Total Issued
984 38.1%
733 28.4%
867 33.6%
2,584
802 37.5%
586 27.4%
752 35.1%
2,140
881 37.2%
605 25.5%
883 37.3%
2,369
Returned
Account Closures
Accounts Dow nsizing
Defective Transponders
Total Returned
402 30.4%
139 10.5%
782 59.1%
1,323
438
108
818
1,364
435 30.7%
125 8.8%
856 60.4%
1,416
( kLian rasa
7
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A t t h e e n d o f J u n e 2 0 1 6 , t h e 9 1 E x p r e s s L a n e s h a d 1 1 9 , 7 8 2 a c t i v e c u s t o m e r a c c o u n t s , w i t h
1 8 2 , 5 2 2 t r a n s p o n d e r s a s s i g n e d t o t h o s e a c c o u n t s .
N u m b e r o f A c c o u n t s b y F i s c a l Y e a r
A s o f J u n e 3 0 , 2 0 1 6
1 2 2 , 0 0 0 -
1 2 0 , 0 0 0 -
1 1 8 , 0 0 0 -
1 1 6 , 0 0 0 -
1 1 4 , 0 0 0 -
1 1 2 , 0 0 0
1 1 0 , 0 0 0 -
1 0 8 , 0 0 0
1 1 9 , 9 9 2
1 1 8 , 4 1 6
1 1 7 , 8 8 8
1 1 4 , 5 5 6 1 1 4 , 1 3 8
1 1 2 , 5 8 4 1 1 2 , 4 7 3
1 1 9 , 7 8 2
1 1 2 , 9 2 9
o ` ' o 0 o 1 o ��' o �� y o N N N . N b y N .
F i s c a l Y e a r
O p e r a t i o n a l H i g h l i g h t s
O n - r o a d O p e r a t i o n s
C u s t o m e r A s s i s t a n c e S p e c i a l i s t s ( C A S ) r e s p o n d e d t o 1 1 5 c a l l s d u r i n g J u n e . T h e C A S t e a m
r e c e i v e d 6 3 c a l l s t o a s s i s t d i s a b l e d v e h i c l e s , 1 0 c a l l s t o r e m o v e d e b r i s a n d c o n d u c t e d 2 7 a s s i s t s
o r t r a f f i c b r e a k s . T h e r e w e r e 1 1 a c c i d e n t s i n t h e E x p r e s s L a n e s a n d 4 a c c i d e n t s i n t h e g e n e r a l -
p u r p o s e l a n e s t h e C A S p r o v i d e d a s s i s t a n c e t o .
0 4 , E x p r e s s
8
Financial Highlights
91 Express Lanes
Operating Statement
YTD as of : 6/30/2016
YTD Variance
Description
Actual (1)
Budget (1)
Dollar $
Percent (%)
Operating revenues:
Toll revenue
$ 39,094,247.77
$ 34,470,000.00
$ 4,624,247.77
13.4
Fee revenue
11, 041, 826.60
7, 507, 061.00
3, 534, 765.60
47.1
Total operating revenues
50,136,074.37
41,977,061.00
8,159,013.37
19.4
Operating expenses:
Contracted services
8,293,150.85'
8,520,500.00
227,349.15
2.7
Administrative fee
2,146,382.48
2,888,029.00
741,646.52
25.7
Other professional services
1,627,259.16
3,144,319.00
1,517,059.84
48.2
Credit card processing fees
879,074.15
790,000.00
(89,074.15)
(11.3)
Toll road account servicing
1,233,819.88
700,000.00
(533,819.88)
(76.3)
Other insurance expense
334,217.90
750,000.00
415,782.10
55.4
Toll road maintenance supply repairs
152,444.98
15,705,000.00
15,552,555.02
99.0
Patrol services
567,629.59
555,000.00
(12,629.59)
(2.3)
Building equipment repairs and maint
483,505.06
710,000.00
226,494.94
31.9
Other services
7,961.00
23,100.00
15,139.00
65.5
Utilities
23,033.36
40,000.00
16,966.64
42.4
Office expense
51,629.04
127,500.00
75,870.96
59.5
Bad debt expense
(5,031.25)
-
5,031.25
N/A
Miscellaneous (2)
64,613.72
110,001.00
45,387.28
41.3
Leases
293, 527.27
495, 000.00
201, 472.73
40.7
Total operating expenses 16,153,217.19
r 34,558,449.00
r 18,405,231.81
53.3
Depreciation and amortization (3) 3,133,144.51
-
(3,133,144.51)
N/A
Operating income (loss) 30,849,712.67 7,418,612.00 23,431,100.67 315.8
Nonoperating revenues (expenses):
Reimbursement from Other Agencies
213,430.00
1,216,250.00
(1,002,820.00)
(82.5)
Interest income
592,556.16
964,731.00
(372,174.84)
(38.6)
Interest expense
r (5,670,224.67)
r (5,746,350.00)
76,125.33
r 1.3
Other
499,546.60
-
499,546.60
N/A
Total nonoperating revenues (expensesy (4,364,691.91)
(3,565,369.00)
(799,322.91)
(22.4)
Transfers in
-
-
-
N/A
Transfers out
-
(8,300,000.00)
8,300,000.00
100.0
Net income (loss) $ 26 485 020.76 $ (4,446,757.00) $30,931,777.76 (695.6)
'Actual amounts are accounted for on the accrual basis of accounting in an enterprise fund. Budget amounts are
accounted for on a modified accrual basis of accounting.
'Miscellaneous expenses include: Bond Insurance Costs, Bank Service Charge, Transponder Materials.
'Depreciation and amortization are not budgeted items.
4Actuals are preliminary pre -closing amounts as of FY 2015-16. Final numbers will be shown in the audited
financial statements.
Capital Asset Activity
During the twelve months ending June 30, 2016, capital asset activities included $287,197 for
leasehold improvements, $176,321 for computer hardware and software equipment, and
$293,205 for the purchase of transponders.
• Express
1 Lanes
9
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ATTACHMENT
•
OCTA Orange County Transportation Authority
• Express
J Lanes
Status Report
July 2016
As of July 31, 2016
" O p e r a t i o n s O v e r v i e w
"
"
T r a f f i c a n d R e v e n u e S t a t i s t i c s
T o t a l t r a f f i c v o l u m e o n t h e 9 1 E x p r e s s L a n e s f o r J u l y 2 0 1 6 w a s 1 , 2 2 7 , 8 0 7 . T h i s r e p r e s e n t s a
d a i l y a v e r a g e o f 3 9 , 6 0 7 . T h i s i s a 2 . 8 % i n c r e a s e i n t o t a l t r a f f i c v o l u m e f r o m t h e s a m e p e r i o d l a s t
y e a r w h e n t r a f f i c l e v e l s t o t a l e d 1 , 1 9 4 , 1 6 2 . P o t e n t i a l t o l l r e v e n u e f o r t h e m o n t h w a s $ 3 , 6 5 0 , 2 6 0
w h i c h r e p r e s e n t s a n i n c r e a s e o f 2 . 1 % f r o m t h e p r i o r y e a r ' s t o t a l o f $ 3 , 5 7 3 , 5 0 7 . C a r p o o l
p e r c e n t a g e f o r t h e m o n t h w a s 2 5 . 3 % a s c o m p a r e d t o t h e p r e v i o u s y e a r ' s r a t e o f 2 4 . 8 % .
M o n t h - t o - d a t e t r a f f i c a n d r e v e n u e d a t a a r e s u m m a r i z e d i n t h e t a b l e b e l o w . T h e f o l l o w i n g t r i p a n d
r e v e n u e s t a t i s t i c s t a b l e s r e p r e s e n t a l l t r i p s t a k e n o n t h e 9 1 E x p r e s s L a n e s a n d a s s o c i a t e d
p o t e n t i a l r e v e n u e f o r t h e m o n t h o f J u l y 2 0 1 6 .
C u r r e n t M o n t h - t o - D a t e ( M T D ) a s o f J u l y 3 1 , 2 0 1 6
T r i p s
J u l - 1 6
M T D
A c t u a l
S t a n t e c
M T D
P r o j e c t e d
#
V a r i a n c e
%
V a r i a n c e
J u l - 1 5
M T D
A c t u a l
Y r - t o - Y r
%
V a r i a n c e
F u l l T o l l L a n e s
9 1 7 , 1 3 4
9 1 7 , 1 3 9
( 5 )
( 0 . 0 % )
8 9 7 , 9 2 2
2 . 1 %
3 + L a n e s
3 1 0 , 6 7 3
3 2 2 , 0 1 3
( 1 1 , 3 4 0 )
( 3 . 5 % )
2 9 6 , 2 4 0
4 . 9 %
T o t a l G r o s s T r i p s
1 , 2 2 7 , 8 0 7
1 , 2 3 9 , 1 5 2
( 1 1 , 3 4 5 )
( 0 . 9 % )
1 , 1 9 4 , 1 6 2
2 . 8 %
R e v e n u e
F u l l T o l l L a n e s
$ 3 , 5 7 6 , 6 8 1
$ 3 , 6 1 5 , 2 4 6
( $ 3 8 , 5 6 6 )
( 1 . 1 % )
$ 3 , 4 9 4 , 5 0 8
2 . 4 %
3 + L a n e s
$ 7 3 , 5 7 9
$ 8 5 , 1 2 3
( $ 1 1 , 5 4 4 )
( 1 3 . 6 % )
$ 7 8 , 9 9 8
( 6 . 9 % )
T o t a l G r o s s R e v e n u e
$ 3 , 6 5 0 , 2 6 0
$ 3 , 7 0 0 , 3 7 0
( $ 5 0 , 1 1 0 )
( 1 . 4 % )
$ 3 , 5 7 3 , 5 0 7
2 . 1 %
A v e r a g e R e v e n u e p e r T r i p
A v e r a g e F u l l T o l l L a n e s
$ 3 . 9 0
$ 3 . 9 4
( $ 0 . 0 4 )
( 1 . 0 % )
$ 3 . 8 9
0 . 3 %
A v e r a g e 3 + L a n e s
$ 0 . 2 4
$ 0 . 2 6
( $ 0 . 0 2
A v e r a g e G r o s s R e v e n u e
$ 2 . 9 7
$ 2 . 9 9
( $ 0 . 0 2 )
( 0 . 7 % )
$ 2 . 9 9
( 0 . 7 % )
0 4 : E x p r e s s
1 L a n e s
2
Traffic and Revenue Summary
The chart below reflects the total trips breakdown between Full Toll trips and HOV3+ trips for
FY 2016-17 on a monthly basis.
FY 2016-17 Traffic Volume Overview
1,400,000
1,225,000
1,050,000
y 875,000
E
m
C
> 700,000
525,000
350,000
175,000 ,
Jul-16 Aug-16 Sep-16 Oct-16 Nov-16 Dec-16 Jan-17 Feb-17 Mar-17 Apr-17 May-17 Jun-17
Month
The chart below reflects the gross potential revenue breakdown between Full Toll trips and
HOV3+ trips for FY 2016-17 on a monthly basis.
w
c
0
z
$3,900,000
FY 2016-17 Revenue Summary
73,575
$3,500,000
$3,300,000
$3,100,000
$2,900,000
$2,700,000
$2,500,000
3,576,681
Jul-16
Aug-16
Sep-16
Oct-16
Nov-16 Dec-16 Jan-17
Month
Feb-17
Mar-17
Apr-17
May-17
Jun-17
.FuO UM lams .] lanes
!wA ta�sss
3
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P e a k t r a f f i c h o u r i n t h e e a s t b o u n d d i r e c t i o n r e a c h e d o r e x c e e d e d 9 0 % o r m o r e o f d e f i n e d
c a p a c i t y t h i r t e e n t i m e s d u r i n g t h e m o n t h o f J u l y 2 0 1 6 . A s d e m o n s t r a t e d o n t h e n e x t c h a r t ,
w e s t b o u n d p e a k h o u r t r a f f i c v o l u m e s t o p o u t a t 6 3 % o f d e f i n e d c a p a c i t y .
E A S T B O U N D P E A K - H O U R V O L U M E S
M o n d a y
0 6 / 2 7 1 1 6
T u e s d a y
0 6 / 2 8 / 1 6
W e d n e s d a y
0 6 / 2 9 / 1 6
T h u r s d a y
0 6 / 3 0 / 1 6
F r i d a y
0 7 / 0 1 1 1 6
P M T i m e
P r i c e H O V
V o l .
C a p .
P r i c e H O V
V o l .
C a p .
P r i c e H O V
V o l .
C a p .
P r i c e H O V
V o l .
C a p .
P r i c e
H O V
V o l .
C a p .
1 4 0 0 - 1 5 0 0
$ 3 . 3 0
5 1 3
2 , 9 2 2
8 6 %
1 5 0 0 - 1 6 0 0
$ 1 0 . 4 5
5 8 8
2 , 9 4 3
8 7 %
1 6 0 0 - 1 7 0 0
$ 1 0 . 2 5
4 8 1
2 , 7 1 5
8 0 %
1 7 0 0 - 1 8 0 0
$ 6 . 6 0
4 2 1
2 , 2 6 6
6 7 %
1 8 0 0 - 1 9 0 0
$ 6 . 1 5
4 2 5
1 , 8 5 0
5 4 %
1 9 0 0 - 2 0 0 0
$ 5 . 7 5
4 2 7
1 , 4 6 7
4 3 %
M o n d a y
0 7 / 0 4 1 1 6
T u e s d a y
0 7 / 0 5 / 1 6
W e d n e s d a y
0 7 1 0 6 / 1 6
T h u r s d a y
0 7 1 0 7 1 1 6
F r i d a y
0 7 1 0 8 1 1 6
P M T i m e
P r i c e
H O V
V o l .
C a p .
P r i c e
H O V
V o l .
C a p .
P r i c e
H O V
V o l .
C a p .
P r i c e
H O V
V o l .
C a p .
P r i c e
H O V
V o l .
C a p .
1 4 0 0 - 1 5 0 0
$ 3 . 9 5
2 4 2
5 8 9
1 7 %
$ 4 . 8 5
4 1 7
2 , 2 8 0
6 7 %
$ 4 . 8 5
4 5 0
2 , 4 6 5
7 3 %
$ 5 . 0 0
4 6 0
2 , 6 5 2
7 8 %
$ 3 . 3 0
4 7 8
2 , 8 8 4
8 5 %
1 5 0 0 - 1 6 0 0
$ 3 . 9 5
1 9 0
5 0 1
1 5 %
$ 3 . 9 0
4 7 5
2 , 8 3 7
8 3 %
$ 4 . 1 5
4 7 5
2 , 9 4 4
8 7 %
$ 4 . 9 0
4 8 2
2 , 9 2 3
8 6 %
$ 1 0 . 4 5
6 1 9
3 , 0 0 7
8 8 %
1 6 0 0 - 1 7 0 0
$ 3 . 9 5
2 0 4
4 8 1
1 4 %
$ 6 . 3 5
5 0 4
2 , 8 8 6
8 5 %
$ 7 . 6 0
4 7 6
2 , 8 8 4
8 5 %
$ 1 0 . 1 0
5 4 1
2 , 9 6 4
8 7 %
$ 1 0 . 2 5
4 7 6
2 , 6 2 0
7 7 %
1 7 0 0 - 1 8 0 0
$ 3 . 9 5
1 6 4
4 2 1
1 2 %
$ 5 . 7 0
4 7 6
2 , 9 4 9
8 7 %
$ 7 . 1 0
5 0 2
2 , 9 0 5
8 5 %
$ 9 . 3 0
5 2 7
3 , 0 4 4
9 0 %
$ 6 . 6 0
4 6 3
2 , 8 2 5
8 3 %
1 8 0 0 - 1 9 0 0
$ 3 . 9 5
2 1 3
4 9 1
1 4 %
$ 3 . 7 0
4 8 4
2 , 5 7 4
7 6 %
$ 3 . 7 0
4 9 0
2 , 8 4 0
8 4 %
$ 4 . 5 5
5 1 6
2 , 8 9 8
8 5 %
$ 6 . 1 5
5 4 4
2 , 8 0 4
8 2 %
1 9 0 0 - 2 0 0 0
$ 3 . 9 5
2 3 4
4 9 7
1 5 %
$ 3 . 6 5
3 6 1
1 , 4 3 3
4 2 %
$ 3 . 6 5
5 5 3
2 , 5 0 0
7 4 %
$ 5 . 3 0
5 0 7
2 , 3 9 1
7 0 %
$ 5 . 7 5
4 3 1
1 , 7 6 2
5 2 %
M o n d a y
0 7 1 1 1 1 1 6
T u e s d a y
0 7 / 1 2 1 1 6
W e d n e s d a y
0 7 / 1 3 1 1 6
T h u r s d a y
0 7 1 1 4 1 1 6
F r i d a y
0 7 / 1 5 1 1 6
P M T i m e
P r i c e
H O V
V o l .
C a p .
P r i c e
H O V
V o l .
C a p .
P r i c e
H O V
V o l .
C a p .
P r i c e
H O V
V o l .
C a p .
P r i c e
H O V
V o l .
C a p .
1 4 0 0 - 1 5 0 0
$ 4 . 8 5
3 6 0
2 , 1 6 2
6 4 %
$ 4 . 8 5
3 7 9
2 , 3 2 0
6 8 %
$ 4 . 8 5
4 1 2
2 , 4 4 0
7 2 %
$ 5 . 0 0
4 4 9
2 , 5 9 5
7 6 %
$ 3 . 3 0
4 6 8
2 , 9 0 7
8 6 %
1 5 0 0 - 1 6 0 0
$ 5 . 2 0
5 1 9
2 , 8 6 7
8 4 %
$ 3 . 9 0
5 3 1
3 , 1 0 2
9 1 %
$ 4 . 1 5
4 9 4
2 , 8 7 1
8 4 %
$ 4 . 9 0
5 0 7
3 , 0 1 9
8 9 %
$ 1 0 . 4 5
5 8 0
2 , 8 0 0
8 2 %
1 6 0 0 - 1 7 0 0
$ 5 . 0 0
4 6 0
2 , 8 2 5
8 3 %
$ 6 . 3 5
5 0 8
2 , 9 2 3
8 6 %
$ 7 . 6 0
4 1 0
2 , 5 0 2
7 4 %
5 1 0 . 1 0
5 5 9
3 , 1 8 0
9 4 %
$ 1 0 . 2 5
5 5 8
2 , 9 4 6
8 7 %
1 7 0 0 - 1 8 0 0
$ 5 . 0 0
4 8 9
3 , 2 1 1
9 4 %
$ 5 . 7 0
4 7 9
2 , 9 7 5
8 8 %
$ 7 . 1 0
2 1 5
1 , 6 1 9
4 8 %
$ 9 . 3 0
5 0 9
3 , 0 6 0
9 0 %
$ 6 . 6 0
4 7 3
2 , 6 9 5
7 9 %
1 8 0 0 - 1 9 0 0
$ 5 . 2 0
5 3 6
2 , 8 7 9
8 5 %
$ 3 . 7 0
5 0 9
3 , 0 3 6
8 9 %
$ 3 . 7 0
4 5 0
2 , 6 1 6
7 7 %
$ 4 . 5 5
4 8 0
2 , 8 1 5
8 3 %
$ 6 . 1 5
5 2 0
2 , 4 8 3
7 3 %
1 9 0 0 - 2 0 0 0
$ 3 . 6 5
3 3 1
1 , 6 4 4
4 8 %
$ 3 . 6 5
5 0 4
2 , 3 2 9
6 9 %
$ 3 . 6 5
5 9 2
2 , 7 1 6
8 0 %
$ 5 . 3 0
5 0 5
2 , 4 4 2
7 2 %
$ 5 . 7 5
4 5 6
1 , 8 9 9
5 6 %
M o n d a y
0 7 / 1 8 / 1 6
T u e s d a y
0 7 1 1 9 / 1 6
W e d n e s d a y
0 7 1 2 0 1 1 6
T h u r s d a y
0 7 / 2 1 1 1 6
F r i d a y
0 7 1 2 2 1 1 6
P M T i m e
P r i c e
H O V
V o l .
C a p .
P r i c e
H O V
V o l
C a p .
P r i c e
H O V
V o l .
C a p .
P r i c e
H O V
V o l .
C a p .
P r i c e
H O V
V o l .
C a p .
1 4 0 0 - 1 5 0 0
$ 4 . 8 5
4 0 7
2 , 2 7 8
6 7 %
$ 4 . 8 5
4 1 4
2 , 5 4 4
7 5 %
$ 4 . 8 5
4 1 3
2 , 5 7 2
7 6 %
$ 5 . 0 0
4 1 5
2 , 6 2 6
7 7 %
$ 3 . 3 0
4 7 6
2 , 8 7 0
8 4 %
1 5 0 0 - 1 6 0 0
$ 5 . 2 0
4 9 6
2 , 8 5 1
8 4 %
$ 3 . 9 0
4 8 5
2 , 9 6 5
8 7 %
$ 4 . 1 5
4 7 5
2 , 8 3 8
8 3 %
$ 4 . 9 0
5 2 2
2 , 9 1 1
8 6 %
$ 1 0 . 4 5
6 1 2
2 , 9 1 5
8 6 %
1 6 0 0 - 1 7 0 0
$ 5 . 0 0
4 9 1
2 , 8 5 4
8 4 %
$ 6 . 3 5
4 7 2
2 , 8 5 4
8 4 %
$ 7 . 6 0
4 9 0
2 , 9 1 0
8 6 %
$ 1 0 . 1 0
5 0 7
2 , 7 5 6
8 1 %
$ 1 0 . 2 5
5 2 6
2 , 9 9 1
8 8 %
1 7 0 0 - 1 8 0 0
$ 5 . 0 0
4 0 4
3 , 0 5 8
9 0 %
$ 5 . 7 0
4 7 8
2 , 9 5 9
8 7 %
$ 7 . 1 0
5 7 1
3 , 2 6 4
9 6 %
$ 9 . 3 0
5 1 3
2 , 7 9 2
8 2 %
$ 6 . 6 0
4 9 3
2 , 9 6 8
8 7 %
1 8 0 0 - 1 9 0 0
$ 5 . 2 0
4 8 3
2 , 7 5 4
8 1 %
$ 3 . 7 0
4 9 8
3 , 0 0 4
8 8 %
$ 3 . 7 0
5 3 8
2 , 9 8 5
8 8 %
$ 4 . 5 5
5 7 8
3 , 0 7 7
9 1 %
$ 6 . 1 5
5 5 7
2 , 8 0 0
8 2 %
1 9 0 0 - 2 0 0 0
$ 3 . 6 5
3 9 6
1 , 7 4 7
5 1 %
$ 3 . 6 5
4 5 2
2 , 2 5 4
6 6 %
$ 3 . 6 5
4 9 5
2 , 4 4 6
7 2 %
$ 5 . 3 0
4 9 5
2 , 3 3 4
6 9 %
$ 5 . 7 5
4 5 2
1 , 7 5 4
5 2 %
M o n d a y
0 7 / 2 5 / 1 6
T u e s d a y
0 7 1 2 6 / 1 6
W e d n e s d a y
0 7 / 2 7 1 1 6
T h u r s d a y
0 7 1 2 8 1 1 6
F r i d a y
0 7 1 2 9 / 1 6
P M T i m e
P r i c e
H O V
V o l .
C a p .
P r i c e
H O V
V o l .
C a p .
P r i c e
H O V
V o l .
C a p .
P r i c e
H O V
V o l .
C a p .
P r i c e
H O V
V o l .
C a p .
1 4 0 0 - 1 5 0 0
$ 4 . 8 5
3 9 6
2 , 2 8 2
6 7 %
$ 4 . 8 5
3 9 7
2 , 2 6 1
6 7 %
$ 4 . 8 5
4 0 6
2 , 5 2 9
7 4 %
$ 5 . 0 0
4 6 2
2 , 6 5 2
7 8 %
$ 3 . 3 0
4 7 2
2 , 9 8 1
8 8 %
1 5 0 0 - 1 6 0 0
$ 5 . 2 0
5 1 2
2 , 8 3 3
8 3 %
$ 3 . 9 0
5 0 0
2 , 9 7 4
8 7 %
$ 4 . 1 5
5 1 6
3 , 0 3 3
8 9 %
$ 4 . 9 0
4 7 7
2 , 9 6 8
8 7 %
$ 1 0 . 4 5
6 1 3
2 , 8 7 7
8 5 %
1 6 0 0 - 1 7 0 0
$ 5 . 0 0
4 7 5
2 , 8 1 5
8 3 %
$ 6 . 3 5
5 2 1
3 , 0 7 4
9 0 %
$ 7 . 6 0
4 8 0
2 , 8 6 2
8 4 %
$ 1 0 . 1 0
5 2 9
2 , 9 4 7
8 7 %
$ 1 0 . 2 5
5 0 3
2 , 8 2 3
8 3 %
1 7 0 0 - 1 8 0 0
$ 5 . 0 0
4 8 4
3 , 1 3 0
9 2 %
$ 5 . 7 0
4 7 5
3 , 1 6 6
9 3 %
$ 7 . 1 0
5 1 8
2 , 9 2 1
8 6 %
$ 9 . 3 0
5 2 1
2 , 9 2 3
8 6 %
$ 6 . 6 0
5 2 3
2 , 8 5 9
8 4 %
1 8 0 0 - 1 9 0 0
$ 5 . 2 0
5 3 7
2 , 7 9 1
8 2 %
$ 3 . 7 0
5 8 2
3 , 2 7 6
9 6 %
$ 3 . 7 0
6 1 9
3 , 2 6 8
9 6 %
$ 4 . 5 5
5 3 6
2 , 9 2 1
8 6 %
$ 6 . 1 5
5 0 9
2 , 3 2 3
6 8 %
1 9 0 0 - 2 0 0 0
$ 3 . 6 5
3 7 9
1 , 6 9 4
5 0 %
$ 3 . 6 5
4 5 7
2 , 1 1 4
6 2 %
$ 3 . 6 5
4 8 9
2 , 0 9 8
6 2 %
$ 5 . 3 0
5 4 3
2 , 2 9 1
6 7 %
$ 5 . 7 5
4 7 6
1 , 8 2 0
5 4 %
E x p r e s s
1 L a m s
4
WESTBOUND PEAK -HOUR VOLUMES
Monday
06/27/16
Tuesday
06128/16
Wednesday
06129116
Thursday
06130116
Friday
07/01/16
AM Time
Price HOV
Vol.
Cap.
Price HOV
Vol
Cap.
Price HOV
Vol.
Cap.
Price HOV
Vol
Cap.
Price
HOV
Vol.
Cap.
0400-0500
$2.90
395
1,089
32%
0500-0600
$4.40
490
1,684
50%
0600-0700
$4.65
375
1,516
45°%
0700-0800
$5.20
273
1,232
36%
0800 - 0900
$4.65
239
1,146
34%
0900-1000
$3.80
283
1,420
42%
Monday
07104/16
Tuesday
07/05116
Wednesday
07106/16
Thursday
07107116
Friday
07108/16
AM Time
Price
HOV
Vol.
Cap.
Price
HOV
-Vol.
Cap.
Price
' HOV
Vol.
Cap.
Price
HOV
Vol.
Cap.
Price
HOV
Vol.
Cap.
0400-0500
$1.55
34
67
2%
$2.90
420
1,153
34%
$2.90
405
1,219
36%
$2.90
459
1,233
36%
$2.90
428
1,121
33%
0500-0600
$1.55
51
145
4%
$4.65
490
1,701
50°%
$4.65
586
1,958
58%
$4.65
574
1,989
59%
$4.40
536
1,784
52%
0600-0700
$1.55
47
145
4%
$4.85
348
1,555
46%
$4.85
433
1,718
51%
$4.85
406
1,676
49%
$4.65
365
1,555
46%
0700-0800
$1.55
95
225
7%
$5.35
284
1,432
42%
$5.35
346
1,665
49%
$5.35
320
1,617
48%
$5.20
288
1,359
40%
0800-0900
$2.35
150
386
11%
$4.85
206
1,294
38%
$4.85
276
1,510
44%
$4.85
254
1,611
47%
$4.65
261
1,417
42%
0900-1000
$3.95
212
531
16%
$3.80
256
1,258
37%
$3.80
327
1,607
47%
$3.80
273
1,548
46%
$3.80
264
1,335
39%
Monday
07111/16
Tuesday
07112/16
Wednesday
07113/16
Thursday
07/14/16
Friday
07115/16
AM Time
Price
HOV
Vol.
Cap.
Price
HOV
Vol.
Cap.
Price
HOV
Vol.
Cap.
Price
HOV
Vol.
Cap.
Price
HOV
Vol.
Cap.
0400-0500
$2.90
448
1,223
36%
$2.90
454
1,540
45%
$2.90
452
1,281
38%
$2.90
324
940
28%
$2.90
393
1,164
34%
0500-0600
$4.65
548
1,929
57%
$4.65
615
2,016
59%
$4.65
575
2,039
60%
$4.65
616
2,138
63%
$4.40
503
1,730
51%
0600-0700
$4.85
371
1,729
51°%
$4.85
429
1,794
53%
$4.85
412
1,723
51%
$4.85
435
1,805
53%
$4.65
393
1,541
45%
0700-0800
$5.35
301
1,529
45%
$5.35
332
1,629
48%
$5.35
305
1,476
43%
$5.35
334
1,601
47°%
$5.20
300
1,326
39%
0800-0900
$4.85
259
1,560
46%
$4.85
258
1,580
46%
$4.85
265
1,632
48%
$4.85
269
1,744
51%
$4.65
232
1,279
38%
0900-1000
$3.80
303
1,672
49%
$3.80
288
1,503
44%
$3.80
326
1,664
49%
$3.80
331
1,835
54%
$3.80
313
1,427
42%
Monday
07118/16
Tuesday
07/19116
Wednesday
07120116
Thursday
07/21/16
Friday
07122116
AM Time
Price
HOV
Vol
Cap.
Price
HOV
Vol
Cap.
Price
HOV
Vol
Cap.
Price
HOV
Vol.
Cap.
Price
HOV
Vol.
Cap.
0400-0500
$2.90
471
1,338
39%
$2.90
434
1,232
36%
$2.90
459
1,301
38%
$2.90
484
1,412
42%
$2.90
438
1,201
35%
0500-0600
$4.65
571
1,957
58°%
$4.65
599
1,955
58%
$4.65
543
1,871
55°%
$4.65
590
2,005
59%
$4.40
536
1,872
55%
0600-0700
$4.85
368
1,659
49%
$4.85
436
1,768
52°%
$4.85
450
1,840
54%
$4.85
436
1,732
51°%
$4.65
358
1,488
44%
0700-0800
$5.35
274
1,479
44%
$5.35
319
1,517
45%
$5.35
307
1,587
47%
$5.35
338
1,541
45%
$5.20
290
1,432
42%
0800-0900
$4.85
250
1,586
47%
$4.85
239
1,591
47%
$4.85
284
1,731
51%
54,85
276
1,509
44%
$4,65
264
1,373
40%
0900-1000
$3.80
318
1,741
51%
$3.80
355
1,877
55%
$3.80
331
1,676
49%
$3.80
280
1,511
44%
$3.80
345
1,568
46%
Monday
07/25116
Tuesday
07126116
Wednesday
07127116
Thursday
07128116
Friday
07129116
AM Time
Price
HOV
Vol.
Cap.
Price
HOV
Vol.
Cap.
Price
HOV
Vol.
Cap.
Price
HOV
Vol.
Cap.
Price
HOV
Vol.
Cap.
0400-0500
$2.90
456
1,335
39%
52,90
446
1,287
38%
$2.90
468
1,393
41%
$2.90
460
1,327
39%
$2.90
372
1,177
35%
0500-0600
$4.65
328
964
28%
$4.65
554
1,903
56%
$4.65
574
1,983
58%
$4.65
568
1,946
57%
$4.40
500
1,798
53%
0600-0700
$4.85
389
1,614
47%
$4.85
366
1,615
48%
$4.85
416
1,686
50%
$4.85
404
1,652
49%
$4.65
385
1,528
45%
0700-0800
$5.35
283
1,578
46%
$5.35
268
1,446
43%
$5.35
330
1,549
46°%
$5.35
284
1,470
43%
$5.20
297
1,395
41%
0800-0900
$4.85
287
1,598
47%
$4.85
250
1,616
48%
$4.85
239
1,533
45%
$4.85
282
1,577
46%
$4.65
294
1,456
43%
0900-1000
$3.80
309
1,910
56%
$3.80
302
1,812
53%
$3.80
345
1,969
58%
$3.80
372
1,916
56%
$3.80
363
1,721
51%
ept
LLzancts88
5
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"
P e r f o r m a n c e M e a s u r e s
R E P O R T I N G R E Q U I R E M E N T
1 R e p o r t i n g
P e r i o d
P E R F O R M A N C E S T A N D A R D J u l - 1 6
I P e r f o r m a n c e
C U S T O M E R S E R V I C E
C a l l W a i t T i m e
M o n t h l y
N o t t o e x c e e d 1 2 0 s e c o n d s
1 : 2 4
A b a n d o n R a t e
M o n t h l y
N o m o r e t h a n 4 . 0 %
2 . 8 � o
C u s t o m e r S a t i s f a c t i o n
M o n t h y
A t l e a s t 7 5 o u t b o u n d c a l l s
7 5
C o n v e r t V i o l a t o r s t o C u s t o m e r s
Q u a r t e r l y
8 % o r m o r e
C o n v e r t V i o l a t o r s t o C u s t o m e r s
A n n u a l l y
1 0 % o r m o r e
V I O L A T I O N P R O C E S S I N G
R e s p o n s e T i m e
M o n t h l y
W i t h i n 2 b u s i n e s s d a y s o f r e c e i p t
0 . 8
C U S A V i o l a t i o n C o l l e c t i o n R a t e
Q u a r t e r l y
7 0 % o r m o r e
C U S A V i o l a t i o n C o l l e c t i o n R a t e
A n n u a l l y
7 4 % o r m o r e
T R A F F I C O P E R A T I O N S
I n i t i a l & S e c o n d a r y R e v i e w s
M o n t h l y
E q u a l t o o r l e s s t h a n 1 5 d a y s
2 . 9
* R a t e M s r e a d E r r o r s
M o n t h l y
E q u a l t o o r l e s s t h a n 0 . 4 %
0 . 0 1 %
C A S R e s p o n s e T i m e
M o n t h l y
0 : 2 0 ( m i n u t e s ) p e r c a l l
0 : 0 7
A C C O U N T I N G
E x c e p t i o n s
M o n t h l y
N o m o r e t h a n 3 1
I N F O R M A T I O N T E C H N O L O G Y
B a c k - o f f i c e S y s t e m U p t i m e
M o n t h l y
9 9 % A v a i l a b i l i t y
1 0 0 %
N e t w o r k U p t i m e
M o n t h l y
9 9 % A v a i l a b i l i t y
1 0 0 %
C U S A = C o f i r o u t e U S A ; C A S = C u s t o m e r A s s i s t a n c e S p e c i a l i s t s
* P l a t e M i s r e a d E r r o r p e r f o r m a n c e i s c u r r e n t a f t e r a 6 0 - d a y h o l d - b a c k p e r i o d ; t h e r e f o r e , p e r c e n t a g e r e p o r t e d h e r e i s f o r 2 m o n t h s p r i o r t o
t h e m o n t h o f t h i s r e p o r t .
I n c o m i n g C a l l A c t i v i t y
I N C O M I N G C A L L V O L U M E
J u l y - 1 6 J u n e - 1 6 F Y
' o f _ _ . _ _
T o t a l C a l l s i T o t a l T o t a l C a l l s l % o f T o t a l A v e r a g e
R e p r e s e n t a t i v e s A n s w e r e d
N R A n s w e r e d
* A b a n d o n e d C a l l s = o r > 2 0 s e c o n d s
* * A b a n d o n e d C a l l s - a l l o t h e r s
2 3 , 4 7 0
9 , 2 9 4
1 , 0 1 2
2 , 4 1 7
6 4 . 8 %
2 5 . 7 %
2 . 8 %
6 . 7 %
2 3 , 8 4 9 6 3 . 6 %
9 , 0 7 4 2 4 . 2 %
1 , 5 7 2 4 . 2 %
2 , 9 7 8 7 . 9 %
2 3 , 4 7 0
9 , 2 9 4
1 , 0 1 2
2 , 4 1 7
T o t a l I n c o m i n g C a l l s : 3 6 , 1 9 3
3 7 , 4 7 3
3 6 , 1 9 3
* T h i s d a t a i s u s e d i n t h e A b a n d o n e d C a l l s p e r f o r m a n c e m e a s u r e .
* * T h i s d a t a r e p r e s e n t s a l l I V R a b a n d o n s a n d a b a n d o n s o u t s i d e t h e p e r f o r m a n c e m e a s u r e t h r e s h o l d .
T r a n s p o n d e r D i s t r i b u t i o n S t a t u s
T R A N S P O N D E R D I S T R I B U T I O N
J u l y - 1 6
T a g s % o f T o t a l
J u n e - 1 6 F Y 2 0 1 6 - 1 7
T a g s i % o f T o t a l ; A v e r a g e T o - D a t e
I s s u e d
T o N e w A c c o u n t s
A d d i t i o n a l T a g s t o E x i s t i n g A c c o u n t s
R e p l a c e m e n t T r a n s p o n d e r s
T o t a l I s s u e d
9 8 3 4 0 . 6 %
6 1 6 2 5 . 5 %
8 2 1 3 3 . 9 %
2 , 4 2 0
9 8 4 3 8 . 1 %
7 3 3 2 8 . 4 %
8 6 7 3 3 . 6 %
2 , 5 8 4
9 8 3 4 0 . 6 %
6 1 6 2 5 . 5 %
8 2 1 3 3 . 9 %
2 , 4 2 0
R e t u r n e d
A c c o u n t C l o s u r e s
A c c o u n t s D o w n s i z i n g
D e f e c t i v e T r a n s p o n d e r s
T o t a l R e t u r n e d
3 3 3 2 8 . 2 %
1 1 6 9 . 8 %
7 3 3 6 2 . 0 %
1 , 1 8 2
4 0 2 3 0 . 4 %
1 3 9 1 0 . 5 %
7 8 2 5 9 . 1 %
1 , 3 2 3
3 3 3 2 8 . 2 %
1 1 6 9 . 8 %
7 3 3 6 2 . 0 %
1 , 1 8 2
& E x p r e s s
6
At the end of July 2016, the 91 Express Lanes had 120,317 active customer accounts, with
183,184 transponders assigned to those accounts.
Number of Accounts by Fiscal Year
As of July 31, 2016
122,000
120,000 -
118,000 -
116,000
114,000 -
112,000 -
110,000 -
108,000
120,317
119,992
117,888
114,556
14,138
112,584 112,473
112,929
113,672
116,813
119,782
o° o� ocb o° ti° titi titi ti� ti°` yh y(° ti1
06 oA o� o°' ti° ti� titi ti'' ti° tih ti(0'
,yo ,yo ,yo ,yo ,yo ,yo ,yo ,yo ,yo ,yo ,yo do
Fiscal Year
Operational Highlights
On -road Operations
Customer Assistance Specialists (CAS) responded to 134 calls during July. The CAS team
received 86 calls to assist disabled vehicles, 10 calls to remove debris and conducted 28 assists
or traffic breaks. There were 3 accidents in the Express Lanes and 7 accidents in the general-
purpose lanes the CAS provided assistance to.
06:Expresspr
7
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•
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"
"
F i n a n c i a l H i g h l i g h t s
9 1 E x p r e s s L a n e s
O p e r a t i n g S t a t e m e n t
Y T D a s o f : 7 / 3 1 / 2 0 1 6
Y T D V a r i a n c e
D e s c r i p t i o n
A c t u a l ( 1 )
B u d g e t ( 1 )
D o l l a r $
P e r c e n t ( % )
O p e r a t i n g r e v e n u e s :
T o l l r e v e n u e
$ 3 , 3 9 1 , 4 7 0 . 3 7
$ 2 , 8 9 2 , 3 8 6 . 0 0
$ 4 9 9 , 0 8 4 . 3 7
1 7 . 3
F e e r e v e n u e
7 6 4 , 4 7 4 . 6 3
4 5 5 , 5 9 4 . 0 0
3 0 8 , 8 8 0 . 6 3
6 7 . 8
T o t a l o p e r a t i n g r e v e n u e s
4 , 1 5 5 , 9 4 5 . 0 0
3 , 3 4 7 , 9 8 0 . 0 0
8 0 7 , 9 6 5 . 0 0
2 4 . 1
O p e r a t i n g e x p e n s e s :
C o n t r a c t e d s e r v i c e s
7 8 3 , 2 5 7 . 5 4
7 7 3 , 2 5 5 . 0 0
( 1 0 , 0 0 2 . 5 4 )
( 1 . 3 )
A d m i n i s t r a t i v e f e e
1 0 2 , 1 9 8 . 5 4
1 9 9 , 6 7 6 . 0 0
9 7 , 4 7 7 . 4 6
4 8 . 8
O t h e r p r o f e s s i o n a l s e r v i c e s
8 0 1 . 8 2 1
9 5 , 4 0 1 . 0 0
9 4 , 5 9 9 . 1 8
9 9 . 2
C r e d i t c a r d p r o c e s s i n g f e e s
7 2 , 1 0 1 . 8 4
5 3 , 3 6 6 . 0 0
( 1 8 , 7 3 5 . 8 4 )
( 3 5 . 1 )
T o l l r o a d a c c o u n t s e r v i c i n g
5 2 , 0 9 8 . 6 8
1 8 , 0 3 5 . 0 0
( 3 4 , 0 6 3 . 6 8 )
( 1 8 8 . 9 )
O t h e r i n s u r a n c e e x p e n s e
2 7 , 1 1 3 . 0 0
6 2 , 4 7 5 . 0 0
3 5 , 3 6 2 . 0 0
5 6 . 6
T o l l r o a d m a i n t e n a n c e s u p p l y r e p a i r s
2 5 , 1 2 0 . 7 9 .
1 7 , 7 4 2 . 0 0
( 7 , 3 7 8 . 7 9 )
( 4 1 . 6 )
P a t r o l s e r v i c e s
4 6 , 5 8 6 . 8 6
4 9 , 9 8 0 . 0 0
3 , 3 9 3 . 1 4
6 . 8
B u i l d i n g e q u i p m e n t r e p a i r s a n d m a i n t
8 , 3 9 3 . 9 6
8 4 , 9 6 3 . 0 0
7 6 , 5 6 9 . 0 4
9 0 . 1
O t h e r s e r v i c e s
-
7 0 0 . 0 0
7 0 0 . 0 0
1 0 0 . 0
U t i l i t i e s
-
3 , 1 9 9 . 0 0
3 , 1 9 9 . 0 0
1 0 0 . 0
O f f i c e e x o e n s e
1 2 , 7 1 1 . 4 4
2 , 3 4 4 . 0 0
( 1 0 , 3 6 7 . 4 4 )
( 4 4 2 . 3 )
B a d d e b t e x p e n s e
1 2 , 8 1 2 . 9 9
-
( 1 2 , 8 1 2 . 9 9 )
N / A
M i s c e l l a n e o u s ( 2 )
1 8 3 . 9 7
6 , 0 3 1 . 0 0
5 , 8 4 7 . 0 3
9 6 . 9
L e a s e s
5 2 , 5 3 8 . 2 0
2 8 , 0 0 0 . 0 0
( 2 4 , 5 3 8 . 2 0 )
( 8 7 . 6 )
T o t a l o p e r a t i n g e x p e n s e s 1 , 1 9 5 , 9 1 9 . 6 3
i r 1 , 3 9 5 , 1 6 7 . 0 0
` 1 9 9 , 2 4 7 . 3 7
1 4 . 3
D e p r e c i a t i o n a n d a m o r t i z a t i o n ( 3 ) 2 5 3 , 1 9 1 . 4 1
-
( 2 5 3 , 1 9 1 . 4 1 )
N / A
O p e r a t i n g i n c o m e ( l o s s ) 2 , 7 0 6 , 8 3 3 . 9 6 1 , 9 5 2 , 8 1 3 . 0 0 7 5 4 , 0 2 0 . 9 6 3 8 . 6
N o n o p e r a t i n g r e v e n u e s ( e x p e n s e s ) :
R e i m b u r s e m e n t f r o m O t h e r A g e n c i e s
-
5 0 , 0 0 0 . 0 0
( 5 0 , 0 0 0 . 0 0 )
( 1 0 0 . 0 )
I n t e r e s t i n c o m e
6 , 5 2 1 . 2 6
3 2 , 6 8 8 . 0 0
( 2 6 , 1 6 6 . 7 4 )
( 8 0 . 0 )
I n t e r e s t a > p e n s e
( 4 7 0 , 4 0 4 . 1 4 )
r ( 4 6 1 , 4 1 2 . 0 0 )
( 8 , 9 9 2 . 1 4 )
r ( 1 . 9 )
O t h e r
1 5 . 0 0
-
1 5 . 0 0
N / A
T o t a l n o n o p e r a t i n g r e v e n u e s ( e x p e n s e s )
( 4 6 3 , 8 6 7 . 8 8 )
( 3 7 8 , 7 2 4 . 0 0 )
( 8 5 , 1 4 3 . 8 8 )
( 2 2 . 5 )
T r a n s f e r s i n
-
-
-
N / A
T r a n s f e r s o u t
-
-
-
N / A
N e t i n c o m e ( l o s s ) $ 2 , 2 4 2 , 9 6 6 . 0 8 $ 1 , 5 7 4 , 0 8 9 . 0 0 $ 6 6 8 , 8 7 7 . 0 8 4 2 . 5
' A c t u a l a m o u n t s a r e a c c o u n t e d f o r o n t h e a c c r u a l b a s i s o f a c c o u n t i n g i n a n e n t e r p r i s e f u n d . B u d g e t a m o u n t s a r e
a c c o u n t e d f o r o n a m o d i f i e d a c c r u a l b a s i s o f a c c o u n t i n g .
' M i s c e l l a n e o u s e x p e n s e s i n c l u d e : B o n d I n s u r a n c e C o s t s , B a n k S e r v i c e C h a r g e , T r a n s p o n d e r M a t e r i a l s .
' D e p r e c i a t i o n a n d a m o r t i z a t i o n a r e n o t b u d g e t e d i t e m s .
C a p i t a l A s s e t A c t i v i t y
D u r i n g t h e m o n t h e n d i n g J u l y 3 1 , 2 0 1 6 , c a p i t a l a s s e t a c t i v i t i e s i n c l u d e d $ 5 , 2 1 6 f o r t h e p u r c h a s e
o f c o m m u n i c a t i o n e q u i p m e n t .
& E x p r e s s
L a r s e n
8
ATTACHMENT J
•
•
•
OCTA Orange County Transportation Authority
�Express
A Lanes
Status Report
August 2016
As of August 31, 2016
" O p e r a t i o n s O v e r v i e w
"
T r a f f i c a n d R e v e n u e S t a t i s t i c s
T o t a l t r a f f i c v o l u m e o n t h e 9 1 E x p r e s s L a n e s f o r A u g u s t 2 0 1 6 w a s 1 , 2 8 0 , 5 9 4 . T h i s r e p r e s e n t s a
d a i l y a v e r a g e o f 4 1 , 3 0 9 . T h i s i s a n 8 . 6 % i n c r e a s e i n t o t a l t r a f f i c v o l u m e f r o m t h e s a m e p e r i o d l a s t
y e a r w h e n t r a f f i c l e v e l s t o t a l e d 1 , 1 7 8 , 8 2 6 . P o t e n t i a l t o l l r e v e n u e f o r t h e m o n t h w a s $ 3 , 9 4 2 , 1 1 4
w h i c h r e p r e s e n t s a n i n c r e a s e o f 1 3 . 8 % f r o m t h e p r i o r y e a r ' s t o t a l o f $ 3 , 4 6 3 , 5 6 8 . C a r p o o l
p e r c e n t a g e f o r t h e m o n t h w a s 2 2 . 6 4 % a s c o m p a r e d t o t h e p r e v i o u s y e a r ' s r a t e o f 2 4 . 0 5 % .
M o n t h - t o - d a t e t r a f f i c a n d r e v e n u e d a t a a r e s u m m a r i z e d i n t h e t a b l e b e l o w . T h e f o l l o w i n g t r i p a n d
r e v e n u e s t a t i s t i c s t a b l e s r e p r e s e n t a l l t r i p s t a k e n o n t h e 9 1 E x p r e s s L a n e s a n d a s s o c i a t e d
p o t e n t i a l r e v e n u e f o r t h e m o n t h o f A u g u s t 2 0 1 6 .
C u r r e n t M o n t h - t o - D a t e ( M T D ) a s o f A u g u s t 3 1 , 2 0 1 6
T r i p s
A u g - 1 6
M T D
A c t u a l
S t a n t e c
M T D
P r o j e c t e d
#
V a r i a n c e
%
V a r i a n c e
A U G - 1 5
M T D
A c t u a l
Y r - t o - Y r
V a r i a n c e
F u l l T o l l L a n e s
9 9 0 , 7 0 4
9 4 0 , 2 2 5
5 0 , 4 7 9
5 . 4 %
8 9 5 , 3 0 1
1 0 . 7 %
3 + L a n e s
2 8 9 , 8 9 0
3 0 5 , 1 8 5
( 1 5 , 2 9 5 )
( 5 . 0 % )
2 8 3 , 5 2 5
2 . 2 %
T o t a l G r o s s T r i p s
1 , 2 8 0 , 5 9 4
1 , 2 4 5 , 4 1 0
3 5 , 1 8 4
2 . 8 %
1 , 1 7 8 , 8 2 6
8 . 6 %
R e v e n u e
F u l l T o l l L a n e s
$ 3 , 8 6 6 , 3 0 7
3 , 7 6 4 , 7 3 4
$ 1 0 1 , 5 7 3
2 . 7 %
$ 3 , 3 9 6 , 0 4 1
1 3 . 8 %
3 + L a n e s
$ 7 5 , 8 0 7
9 1 , 7 9 3
( $ 1 5 , 9 8 6 )
( 1 7 . 4 % )
$ 6 7 , 5 2 6
1 2 . 3 %
T o t a l G r o s s R e v e n u e
$ 3 , 9 4 2 , 1 1 4
$ 3 , 8 5 6 , 5 2 7
$ 8 5 , 5 8 7
2 . 2 %
$ 3 , 4 6 3 , 5 6 8
1 3 . 8 %
A v e r a g e R e v e n u e p e r T r i p
A v e r a g e F u l l T o l l L a n e s
$ 3 . 9 0
$ 4 . 0 0
( $ 0 . 1 0 )
( 2 . 5 % )
$ 3 . 7 9
2 . 9 %
A v e r a g e 3 + L a n e s
$ 0 . 2 6
$ 0 . 3 0
( $ 0 . 0 4 )
( 1 3 . 3 % )
$ 0 . 2 4
8 . 3 %
A v e r a g e G r o s s R e v e n u e
$ 3 . 0 8
$ 3 . 1 0
( $ 0 . 0 2 )
( 0 . 6 % )
$ 2 . 9 4
4 . 8 %
p r e s ��
n r a s
2
The 2017 fiscal year-to-date (YTD) traffic volume is 6.1 % higher than the same period last year.
The 2017 fiscal year-to-date revenue is 8.4% higher than for the same period last year. Year-to-
date average revenue per -trip is $3.03.
Fiscal year-to-date traffic and revenue data are summarized in the table below. The following trip
and revenue statistics tables represent all trips taken on the 91 Express Lanes and associated
potential revenue for the months of July 2016 through August 2016.
FY 2015-16 to Date as of August 31, 2016
Trips
FY 2016-17
YTD
Actual
Stantec
YTD
Projected
#
Variance
%
Variance
FY 2015-16
YTD
Actual
Yr-to-Yr
%
Variance
Full Toll Lanes
1,915,529
1,857,364
58,165
3.1%
1,793,223
6.8°A°
3+ Lanes
602,965
627,198
(24,233)
(3.9%)
579,765
4.0%
Total Gross Trips
2,518,494
2,484,562
33,932
1.4%
2,372,988
6.1 %
Revenue
Full Toll Lanes
$7,477,019
$7,379,981
$97,038
1.3%
$6,890,550
8.5%
3+ Lanes
$149,386
$176,917
($27,530)
(15.6%)
$146,525
2.0%
Total Gross Revenue
$7,626,405
$7,556,897
$69,508
0.9%
$7,037,074
8.4%
Average Revenue per Trip
Average Full Toll Lanes
$3.90
$3.97
($0.07)
(1.8%)
$3.84
1.6%
Average 3+ Lanes
$0.25
$0.28
($0.03)
(10.7%)
$0.25
0.0%
Average Gross Revenue
$3.03
$3.04
($0.01)
(0.3%)
$2.97
2.0%
3
•
•
•
"
"
T r a f f i c a n d R e v e n u e S u m m a r y
T h e c h a r t b e l o w r e f l e c t s t h e t o t a l t r i p s b r e a k d o w n b e t w e e n F u l l T o l l t r i p s a n d H O V 3 + t r i p s f o r
F Y 2 0 1 6 - 1 7 o n a m o n t h l y b a s i s .
a
E
0
1 , 4 0 0 , 0 0 0
1 , 2 2 5 , 0 0 0
1 , 0 5 0 , 0 0 0
8 7 5 , 0 0 0
7 0 0 , 0 0 0
5 2 5 , 0 0 0
3 5 0 , 0 0 0
1 7 5 , 0 0 0
F Y 2 0 1 6 - 1 7 T r a f f i c V o l u m e O v e r v i e w
J u l - 1 6 A u g - 1 6 S e p - 1 6 O c t - 1 6 N o v - 1 6 D e c - 1 6 J a n - 1 7 F e b - 1 7 M a r - 1 7 A p r - 1 7 M a y - 1 7 J u n - 1 7
M o n t h
I I 1 F u i l T o l l L a n e s W e L a n e s
T h e c h a r t b e l o w r e f l e c t s t h e g r o s s p o t e n t i a l r e v e n u e b r e a k d o w n b e t w e e n F u l l T o l l t r i p s a n d
H O V 3 + t r i p s f o r F Y 2 0 1 6 - 1 7 o n a m o n t h l y b a s i s .
$ 4 , 1 0 0 , 0 0 0
$ 3 , 9 0 0 , 0 0 0
$ 3 , 7 0 0 , 0 0 0
$ 3 , 5 0 0 , 0 0 0
a
, c , $ 3 , 3 0 0 , 0 0 0
K
$ 3 , 1 0 0 , 0 0 0
$ 2 , 9 0 0 , 0 0 0
$ 2 , 7 0 0 , 0 0 0
$ 2 , 5 0 0 , 0 0 0
F Y 2 0 1 6 - 1 7 R e v e n u e S u m m a r y
J u l - 1 6 A u g - 1 6 S e p - 1 6 O c t - 1 6
N o v - 1 6 D e c - 1 6 J a n - 1 7 F e b - 1 7 M a r - 1 7 A p r - 1 7 M a y - 1 7 J u n - 1 7
M o n t h
" F u l l T o l l L a n e s L e r e c
( 1 1 1 1 P x p r e s s J L a m s 4
Peak traffic hour in the eastbound direction reached or exceeded 90% or more of defined
capacity twenty-four times during the month of August 2016. As demonstrated on the next chart,
westbound peak hour traffic volumes top out at 63% of defined capacity.
EASTBOUND PEAK -HOUR VOLUMES
Monday
08/01116
Tuesday
08/02116
Wednesday
08103116
Thursday
08/04/16
Friday
08105/16
PM Time
Price
HOV
Vol.
Cap.
Price
HOV
Vol.
Cap.
Price
HOV
Vol.
Cap.
Price
HOV
Vol.
Cap.
Price
HOV
Vol.
Cap.
1400-1500
$4.85
377
2,350
69%
$4.85
394
2,419
71%
$4.85
446
2,587
76%
$5.00
462
2,750
81%
$3.30
476
2,972
87%
1500-1600
$5.20
519
2,934
86%
$3.90
561
3,078
91%
$4.15
566
3,052
90%
$4.90
531
3,060
90%
$10.45
585
2,882
85%
1600 - 1700
$5.00
484
2,850
84%
$6.35
503
2,900
85%
$7.60
559
2,949
87%
$10.10
507
2,903
85%
$10.25
543
2,940
86%
1700-1800
$5.00
473
2,941
87%
$5.70
494
3,171
93%
$7.10
459
2,623
77%
$9.30
514
2,974
87%
$6.60
503
2,969
87%
1800-1900
$5.20
553
2,899
85%
$3.70
578
3,122
92%
$3.70
487
2,922
86%
$4.55
560
3,062
90%
$6.15
465
2,302
68%
1900-2000
$3.65
402
1,631
48%
63.65
436
1,853
55%
$3.65
552
2,387
70%
$5.30
530
2,176
64%
$5.75
459
1,765
52%
Monday
08108116
Tuesday
08109116
Wednesday
08110116
Thursday
08/11116
Friday
08112/16
PM Time
Price
HOV
Vol.
Cap.
Price
HOV
Vol.
Cap.
Price
HOV
Vol.
Cap.
Price
HOV
Vol.
Cap.
Price
HOV
Vol.
Cap.
1400-1500
$4.85
395
2,404
71%
$4.85
444
2,647
78%
$4.85
363
2,452
72%
$5.00
380
2,645
78%
$3.30
453
2,974
87%
1500 - 1600
$5.20
542
2,857
84%
$3.90
497
2,937
86%
$4.15
490
3,180
94%
$4.90
482
3,023
89%
$10.45
512
2,861
84%
1600 - 1700
$5.00
544
3,030
89%
$6.35
488
2,925
86%
$7.60
236
1,357
40%
$10.10
474
2,872
84%
$10.25
439
2,752
81%
1700 - 1800
$5.00
479
2,989
88%
$5.70
485
3,009
89%
$7.10
408
2,361
69%
$9.30
452
2,918
86%
$6.60
512
3,041
89%
1800-1900
$5.20
537
2,939
86%
$3.70
503
3,029
89%
$3.70
498
2,968
87%
$4.55
497
3,019
89%
$6.15
526
2,663
78%
1900-2000
$3.65
375
1,648
48%
$3.65
474
2,195
65%
$3.65
460
2,271
67%
$5.30
495
2,265
67%
$5.75
383
1,767
52%
Monday
08115116
Tuesday
08116116
Wednesday
08117/16
Thursday
08118116
Friday
08119116
PM Time
Price
HOV
Vol.
Cap.
Price
HOV
Vol.
Cap.
Price
HOV
Vol.
Cap.
Price
HOV
Vol.
Cap.
Price
HOV
Vol.
Cap.
1400-1500
$4.85
369
2,401
71%
$4.85
328
2,449
72%
$4.85
360
2,450
72%
$5.00
380
2,733
80%
$3.30
381
2,863
84%
1500 - 1600
$5.20
484
2,939
86%
$3.90
511
3,108
91%
$4.15
462
3,219
95%
$4.90
465
2,937
86%
$10.45
283
1,464
43%
1600-1700
$5.00
430
2,853
84%
$6,35
421
2,695
79%
$7.60
430
2,737
81%
$10.10
461
2,878
85%
$10.25
488
2,932
86%
1700-1800
$5.00
420
2,947
87%
$5.70
444
3,165
93%
$7.10
456
3,106
91%
$9.30
439
3,020
89%
$6.60
395
2,862
84%
1800-1900
$5.20
473
2,747
81%
$3.70
482
3,039
89%
$3.70
476
2,916
86%
$4.55
517
3,085
91%
$6.15
458
2,620
77%
1900 - 2000
$3.65
341
1,671
49%
$3.65
339
1,898
56%
$3.65
365
1,803
53%
$5.30
378
1,915
56%
$5.75
380
1,758
52%
Monday
08/22116
Tuesday
08123/16
Wednesday
08124116
Thursday
08/25116
Friday
08126/16
PM Time
Price
HOV
Vol.
Cap.
Price
HOV
Vol.
Cap.
Price
HOV
Vol.
Cap.
Price
HOV
Vol.
Cap.
Price
HOV
Vol.
Cap.
1400-1500
$4.85
361
2,394
70%
$4.85
318
2,254
66%
$4.85
369
2,568
76%
$5.00
354
2,688
79%
$3.30
410
3,016
89%
1500-1600
$5.20
475
2,885
85%
$3.90
510
3,194
94%
$4.15
470
3,233
95%
$4.90
441
2,985
88%
$10.45
575
2,965
87%
1600 - 1700
$5.00
463
2,940
86%
$6.35
480
3,078
91%
$7.60
498
3,003
88%
$10.10
500
2,951
87%
$10.25
463
2,891
85%
1700-1800
$5.00
381
3,030
89%
$5.70
427
3,100
91%
$7.10
425
3,053
90%
$9,30
435
2,977
88%
$6.60
405
2,808
83%
1800-1900
$5.20
479
2,861
84%
$3.70
498
2,953
87%
$3.70
463
2,698
79%
$4.55
498
3,134
92%
$6.15
478
2,413
71%
1900-2000
$3.65
370
1,678
49%
$3.65
437
2,161
64%
$3.65
442
2,260
66%
$5.30
454
2,182
64%
$5.75
375
1,670
49%
Monday
08129116
Tuesday
08130116
Wednesday
08/31116
Thursday
09101/16
Friday
09102116
PM Time
Price
HOV
Vol.
Cap.
Price
HOV
Vol.
Cap.
Price
HOV
Vol.
Cap.
Price HOV
Vol.
Cap.
Price HOV
Vol.
Cap.
1400 - 1500
$4.85
286
2,243
66%
$4.85
316
2,450
72%
$4.85
347
2,631
77%
1500-1600
$5.20
520
3,158
93%
$3.90
504
3,234
95%
$4.15
457
2,985
88%
1600-1700
$5.00
463
3,207
94%
$6.35
432
2,923
86%
$7.60
482
3,037
89%
1700 - 1800
$5.00
441
3,125
92%
$5.70
438
2,953
87%
$7.10
450
3,162
93%
1800-1900
$5.20
442
2,377
70%
$3.70
455
3,147
93%
$3.70
433
2,994
88%
1900-2000
$3.65
310
1,518
45%
$3.65
406
2,225
65%
$3.65
497
2,345
69%
• Express
5
•
•
anas
"
"
W E S T B O U N D P E A K - H O U R V O L U M E S
M o n d a y
0 8 1 0 1 / 1 6
T u e s d a y
0 8 1 0 2 1 1 6
W e d n e s d a y
0 8 / 0 3 / 1 6
T h u r s d a y
0 8 / 0 4 1 1 6
F r i d a y
0 8 / 0 5 / 1 6
A M T i m e
P r i c e
H O V
V o l .
C a p .
P r i c e
H O V
V o l .
C a p .
P r i c e
H O V
V o l .
C a p .
P r i c e
H O V
V o l .
C a p .
P r i c e
H O V
V o l .
C a p .
0 4 0 0 - 0 5 0 0
$ 2 . 9 0
4 5 5
1 , 2 6 6
3 7 %
$ 2 . 9 0
4 3 3
1 , 2 8 6
3 8 %
$ 2 . 9 0
4 3 8
1 , 2 1 8
3 6 %
$ 2 . 9 0
4 4 3
1 , 1 7 9
3 5 %
$ 2 . 9 0
3 9 3
1 , 0 8 5
3 2 %
0 5 0 0 - 0 6 0 0
$ 4 . 6 5
5 7 3
1 , 8 4 0
5 4 %
$ 4 . 6 5
6 1 6
1 , 9 6 7
5 8 %
$ 4 . 6 5
6 1 5
1 , 9 2 8
5 7 %
$ 4 . 6 5
6 0 1
1 , 9 3 9
5 7 %
$ 4 . 4 0
5 3 8
1 , 7 2 6
5 1 %
0 6 0 0 - 0 7 0 0
$ 4 . 8 5
3 6 9
1 , 6 3 2
4 8 %
$ 4 . 8 5
4 0 1
1 , 6 2 6
4 8 %
$ 4 . 8 5
3 9 2
1 , 6 1 2
4 7 %
$ 4 . 8 5
3 9 9
1 , 6 4 6
4 8 %
$ 4 . 6 5
3 6 0
1 , 4 8 1
4 4 %
0 7 0 0 - 0 8 0 0
$ 5 . 3 5
2 8 2
1 , 4 0 6
4 1 %
$ 5 . 3 5
3 0 9
1 , 4 8 4
4 4 %
$ 5 . 3 5
3 3 0
1 , 5 6 7
4 6 %
$ 5 . 3 5
3 2 3
1 , 4 4 0
4 2 %
$ 5 . 2 0
2 9 2
1 , 4 1 3
4 2 %
0 8 0 0 - 0 9 0 0
$ 4 . 8 5
2 4 4
1 , 5 5 9
4 6 %
$ 4 . 8 5
2 5 5
1 , 6 4 1
4 8 %
$ 4 . 8 5
2 4 8
1 , 6 1 3
4 7 %
$ 4 . 8 5
2 5 6
1 , 6 1 4
4 7 %
$ 4 . 6 5
2 6 1
1 , 5 2 6
4 5 %
0 9 0 0 - 1 0 0 0
$ 3 . 8 0
2 9 4
1 , 7 5 1
5 2 %
$ 3 . 8 0
3 1 7
1 , 9 9 0
5 9 %
$ 3 . 8 0
3 5 0
1 , 8 9 6
5 6 %
$ 3 . 8 0
3 8 8
1 , 8 3 1
5 4 %
$ 3 . 8 0
1 8 8
9 6 4
2 8 %
M o n d a y
0 8 1 0 8 1 1 6
T u e s d a y
0 8 / 0 9 1 1 6
W e d n e s d a y
0 8 / 1 0 1 1 6
T h u r s d a y
0 8 / 1 1 / 1 6
F r i d a y
0 8 / 1 2 1 1 6
A M T i m e
P r i c e
H O V
V o l .
C a p .
P r i c e
H O V
V o l .
C a p .
P r i c e
H O V
V o l .
C a p .
P r i c e
H O V
V o l .
C a p .
P r i c e
H O V
V o l .
C a p .
0 4 0 0 - 0 5 0 0
$ 2 . 9 0
4 3 9
1 , 2 3 0
3 6 %
$ 2 . 9 0
4 4 4
1 , 2 0 9
3 6 %
$ 2 . 9 0
4 2 7
1 , 1 7 3
3 5 %
$ 2 . 9 0
4 4 1
1 , 1 8 4
3 5 %
$ 2 . 9 0
3 8 0
1 , 1 0 2
3 2 %
0 5 0 0 - 0 6 0 0
$ 4 . 6 5
5 7 2
1 , 9 4 7
5 7 � /
$ 4 , 6 5
5 9 1
1 , 9 4 4
5 7 %
$ 4 . 6 5
5 9 5
1 , 8 9 9
5 6 %
$ 4 . 6 5
6 0 4
1 , 9 2 2
5 7 %
$ 4 . 4 0
5 5 3
1 , 8 2 5
5 4 %
0 6 0 0 - 0 7 0 0
$ 4 . 8 5
3 6 2
1 , 5 9 6
4 7 %
$ 4 . 8 5
3 6 2
1 , 4 1 3
4 2 %
$ 4 , 8 5
4 0 1
1 , 5 7 7
4 6 %
$ 4 . 8 5
4 0 0
1 , 7 0 1
5 0 %
$ 4 . 6 5
3 6 2
1 , 5 2 0
4 5 %
0 7 0 0 - 0 8 0 0
$ 5 . 3 5
2 8 2
1 , 4 5 6
4 3 %
$ 5 . 3 5
2 7 3
1 , 2 4 1
3 7 %
$ 5 . 3 5
2 8 2
1 , 4 9 8
4 4 %
$ 5 . 3 5
2 7 5
1 , 5 0 7
4 4 %
$ 5 . 2 0
2 6 6
1 , 3 9 6
4 1 %
0 8 0 0 - 0 9 0 0
$ 4 . 8 5
2 3 8
1 , 5 0 1
4 4 %
$ 4 . 8 5
2 4 2
1 , 5 6 8
4 6 %
$ 4 . 8 5
2 2 5
1 , 5 2 2
4 5 %
$ 4 . 8 5
2 0 4
1 , 5 4 4
4 5 %
$ 4 . 6 5
2 0 3
1 , 5 0 4
4 4 %
0 9 0 0 - 1 0 0 0
$ 3 . 8 0
2 7 5
1 , 4 5 1
4 3 %
$ 3 . 8 0
3 0 6
1 , 9 3 7
5 7 %
$ 3 . 8 0
2 3 2
1 , 8 0 1
5 3 %
$ 3 . 8 0
2 5 5
1 , 8 6 7
5 5 %
$ 3 . 8 0
2 7 2
1 , 6 3 3
4 8 %
M o n d a y
0 8 1 1 5 1 1 6
T u e s d a y
0 8 1 1 6 / 1 6
W e d n e s d a y
0 8 1 1 7 1 1 6
T h u r s d a y
0 8 1 1 8 1 1 6
F r i d a y
0 8 1 1 9 1 1 6
A M T i m e
P r i c e
H O V
V o l .
C a p .
P r i c e
H O V
V o l .
C a p .
P r i c e
H O V
V o l .
C a p .
P r i c e
H O V
V o l .
C a p .
P r i c e
H O V
V o l .
C a p .
0 4 0 0 - 0 5 0 0
$ 2 . 9 0
3 9 5
1 , 1 8 6
3 5 %
$ 2 . 9 0
4 1 7
1 , 1 1 7
3 3 %
$ 2 . 9 0
4 4 7
1 , 2 2 2
3 6 %
$ 2 . 9 0
4 3 5
1 , 2 0 8
3 6 %
$ 2 . 9 0
3 6 9
1 , 0 9 2
3 2 %
0 5 0 0 - 0 6 0 0
$ 4 . 6 5
5 7 2
1 , 9 5 1
5 7 %
$ 4 . 6 5
6 7 5
2 , 1 3 4
6 3 %
$ 4 . 6 5
6 0 9
1 , 9 8 6
5 8 %
$ 4 . 6 5
5 9 4
1 , 9 2 7
5 7 %
$ 4 . 4 0
5 6 3
1 , 8 2 0
5 4 %
0 6 0 0 - 0 7 0 0
$ 4 . 8 5
4 0 4
1 , 6 9 6
5 0 %
$ 4 . 8 5
4 1 0
1 , 7 7 0
5 2 %
$ 4 . 8 5
4 1 0
1 , 7 1 1
5 0 %
$ 4 . 8 5
4 3 3
1 , 7 0 3
5 0 %
$ 4 . 6 5
3 8 7
1 , 5 2 3
4 5 %
0 7 0 0 - 0 8 0 0
$ 5 . 3 5
2 5 6
1 , 4 7 8
4 3 %
$ 5 . 3 5
2 7 2
1 , 4 9 5
4 4 %
$ 5 . 3 5
3 1 3
1 , 5 3 9
4 5 %
$ 5 . 3 5
2 8 0
1 , 4 9 9
4 4 %
$ 5 . 2 0
2 6 6
1 , 4 0 0
4 1 %
0 8 0 0 - 0 9 0 0
$ 4 . 8 5
2 2 1
1 , 5 2 7
4 5 %
$ 4 . 8 5
2 1 6
1 , 6 2 6
4 8 %
$ 4 , 8 5
2 2 5
1 , 6 1 7
4 8 %
$ 4 . 8 5
2 3 1
1 , 6 3 3
4 8 %
$ 4 . 6 5
2 4 5
1 , 5 3 5
4 5 %
0 9 0 0 - 1 0 0 0
$ 3 . 8 0
2 3 1
1 , 6 7 0
4 9 %
$ 3 . 8 0
2 0 0
1 , 7 8 5
5 3 %
$ 3 . 8 0
2 2 4
1 , 7 0 4
5 0 %
$ 3 . 8 0
2 4 1
1 , 8 6 6
5 5 %
$ 3 . 8 0
2 3 7
1 , 7 4 5
5 1 %
M o n d a y
0 8 1 2 2 1 1 6
T u e s d a y
0 8 1 2 3 / 1 6
W e d n e s d a y
0 8 / 2 4 1 1 6
T h u r s d a y
0 8 1 2 5 1 1 6
F r i d a y
0 8 1 2 6 1 1 6
A M T i m e
P r i c e
H O V
V o l .
C a p .
P r i c e
H O V
V o l .
C a p .
P r i c e
H O V
V o l .
C a p .
P r i c e
H O V
V o l .
C a p .
P r i c e
H O V
V o l .
C a p .
0 4 0 0 - 0 5 0 0
$ 2 . 9 0
4 2 8
1 , 2 4 9
3 7 %
$ 2 . 9 0
4 2 3
1 , 4 3 9
4 2 %
$ 2 . 9 0
4 5 8
1 , 2 2 3
3 6 %
$ 2 . 9 0
4 6 1
1 , 3 4 6
4 0 %
$ 2 . 9 0
3 9 4
1 , 1 4 1
3 4 %
0 5 0 0 - 0 6 0 0
$ 4 . 6 5
6 1 8
1 , 9 4 8
5 7 %
$ 4 . 6 5
5 4 8
2 , 0 1 5
5 9 %
$ 4 . 6 5
6 1 2
1 , 8 8 9
5 6 %
$ 4 . 6 5
6 1 2
1 , 9 4 7
5 7 %
$ 4 . 4 0
5 3 1
1 , 7 3 5
5 1 %
0 6 0 0 - 0 7 0 0
$ 4 . 8 5
3 9 8
1 , 6 6 4
4 9 %
$ 4 . 8 5
4 6 6
1 , 9 5 5
5 8 %
$ 4 . 8 5
4 5 0
1 , 8 3 1
5 4 %
$ 4 . 8 5
4 5 7
1 , 8 0 0
5 3 %
$ 4 . 6 5
4 0 0
1 , 6 2 8
4 8 %
0 7 0 0 - 0 8 0 0
$ 5 . 3 5
3 0 5
1 , 5 5 2
4 6 %
$ 5 . 3 5
3 3 6
1 , 6 0 1
4 7 %
$ 5 . 3 5
3 2 8
1 , 6 2 9
4 8 %
$ 5 . 3 5
3 0 5
1 , 6 1 3
4 7 %
$ 5 . 2 0
2 8 3
1 , 4 9 4
4 4 %
0 8 0 0 - 0 9 0 0
$ 4 . 8 5
2 2 8
1 , 6 2 1
4 8 %
$ 4 . 8 5
2 5 2
1 , 5 5 5
4 6 %
$ 4 , 8 5
2 0 9
1 , 6 5 0
4 9 %
$ 4 . 8 5
2 1 7
1 , 5 7 3
4 6 %
$ 4 . 6 5
2 1 4
1 , 5 2 1
4 5 %
0 9 0 0 - 1 0 0 0
$ 3 . 8 0
2 5 1
1 , 7 2 3
5 1 %
$ 3 . 8 0
2 1 4
1 , 7 9 5
5 3 %
$ 3 . 8 0
2 4 1
1 , 8 8 5
5 5 %
$ 3 . 8 0
2 3 0
1 , 8 4 1
5 4 %
$ 3 . 8 0
2 0 5
1 , 4 2 4
4 2 %
M o n d a y
0 8 1 2 9 / 1 6
T u e s d a y
0 8 / 3 0 1 1 6
W e d n e s d a y
0 8 / 3 1 1 1 6
T h u r s d a y
0 9 1 0 1 1 1 6
F r i d a y
0 9 1 0 2 / 1 6
A M T i m e
P r i c e
H O V
V o l .
C a p .
P r i c e
H O V
V o l .
C a p .
P r i c e
H O V
V o l .
C a p .
P r i c e H O V
V o l .
C a p .
P r i c e H O V
V o l .
C a p .
0 4 0 0 - 0 5 0 0
$ 2 . 9 0
3 8 8
1 , 2 8 0
3 8 %
$ 2 . 9 0
4 3 7
1 , 4 1 5
4 2 %
$ 2 . 9 0
4 3 9
1 , 3 2 8
3 9 %
0 5 0 0 - 0 6 0 0
$ 4 . 6 5
5 9 6
2 , 0 3 2
6 0 %
$ 4 . 6 5
6 2 5
1 , 9 8 1
5 8 %
$ 4 . 6 5
6 0 5
1 , 8 8 7
5 6 %
0 6 0 0 - 0 7 0 0
$ 4 . 8 5
4 5 4
1 , 8 8 6
5 5 %
$ 4 . 8 5
4 4 0
1 , 7 6 5
5 2 %
$ 4 . 8 5
5 0 1
1 , 8 7 5
5 5 %
0 7 0 0 - 0 8 0 0
$ 5 . 3 5
3 1 3
1 , 5 4 0
4 5 %
$ 5 . 3 5
3 4 5
1 , 5 5 6
4 6 %
$ 5 . 3 5
3 2 1
1 , 6 0 6
4 7 %
0 8 0 0 - 0 9 0 0
$ 4 . 8 5
1 6 6
1 , 4 8 1
4 4 %
$ 4 . 8 5
1 9 9
1 , 6 4 0
4 8 %
$ 4 . 8 5
1 8 9
1 , 5 9 4
4 7 %
0 9 0 0 - 1 0 0 0
$ 3 . 8 0
1 9 2
1 , 5 3 4
4 5 %
$ 3 . 8 0
2 2 9
1 , 8 4 7
5 4 %
$ 3 . 8 0
2 1 1
1 , 7 5 8
5 2 %
x p r ��s s
a n t e s
6
Performance Measures
REPORTING REQUIREMENT
CUSTOMER SERVICE
Call Wait Time
Abandon Rate
Customer Satisfaction
Convert Violators to Customers
Convert Violators to Customers
'Reporting
Period
M onthly
Monthly
Monthly
Quarterly
Annually
PERFORMANCE STANDARD
Not to exceed 120 seconds
No more than 4.0%
At least 75 outbound calls
8% or more
10% or more
Aug-16
Performance
2:15**
6.2%**
82
VIOLATION PROCESSING
Response Time
Monthly
Within 2 business days of receipt
1.0
CUSA Violation Collection Rate
ouarterly
70% or more
CUSA Violation Collection Rate
Annually
74% or more
TRAFFIC OPERATIONS
Initial & Secondary Review s
Monthly
Equal to or less than 15 days
1.5
* Plate Misread Errors
Monthly
Equal to or less than 0.4%
0.04%
CAS Response Time
Monthly
0:20 (minutes) per call
0:08
ACCOUNTING
Exceptions
Monthly
No more than 3 0
INFORMATION TECHNOLOGY
_
Back -office System Uptime
Monthly
99% Availability
100%
Netw ork Uptime
Monthly
99% Availability
100%
CUSA = Cofiroute USA; CAS=Customer Assistance Specialists
`Plate M isread Error performance is current after 60-day hold -back period; therefore, percentage reported here is for 2 months priorto
the month of this report.
"Due to an unusually higher -than -normal call volume customer service performance measures were not met.
Incoming Call Activity
i
INCOMING CALL VOLUME
August-16 July-16 FY
r_,--
Total Calls ` Total Total Calls % of Total Average
Representatives Answ ered
IV R Answ ered
*Abandoned Calls = or >20 seconds
**Abandoned Calls - all others
28,091
10,874
2,807
3,508
62.0%
24.0%
6.2%
7.7%
23,470
9,294
1,012
2,417
64.8%
25.7%
2.8%
6.7%
25,781
10,084
1,910
2,963
Total Incoming Calls:
45,280
36,193
40,738
'This data is used in the Abandoned Calls performance measure.
"This data represents all IV R abandons and abandons outside the performance measure threshold.
Transponder Distribution Status
TRANSPONDER DISTRIBUTION
August-16
Tags "Y. of Totall
July-16 _ (A FY 2016 17
Tags { % of Total Average To -Date
Issued
To New Accounts
Additional Tags to Existing Accounts
Replacement Transponders
Total Issued
1,148
693
1,043
2,884
39.8%
24.0%
36.2%
983
616
821
2,420
40.6%
25.5%
33.9%
1,066
655
932
2,653
40.2%
24.7%
35.1
Returned
Account Closures
Accounts Dow nsizing
Defective Transponders
Total Returned
616 32.1%
192 10.0%
1,113 57.9%
1,921
333
116
733
1,182
28.2%
9.8%
62.0%
475 30.6%
154
923 59.5%
1,552
9.9%
press
7
•
•
•
"
"
"
A t t h e e n d o f A u g u s t 2 0 1 6 , t h e 9 1 E x p r e s s L a n e s h a d 1 2 0 , 7 6 9 a c t i v e c u s t o m e r a c c o u n t s , w i t h
1 8 3 , 9 3 7 t r a n s p o n d e r s a s s i g n e d t o t h o s e a c c o u n t s .
N u m b e r o f A c c o u n t s b y F i s c a l Y e a r
A s o f A u g u s t 3 1 , 2 0 1 6
1 2 2 , 0 0 0 -
1 2 0 , 0 0 0 -
1 1 8 , 0 0 0
1 1 6 , 0 0 0
1 1 4 , 0 0 0
1 1 2 , 0 0 0
1 1 0 , 0 0 0
1 0 8 , 0 0 0
1 1 9 , 9 9 2
1 1 7 , 8 8 8
1 1 4 , 5 5 6
1 1 4 , 1 3 8
1 1 2 , 5 8 4 1 1 2 , 4 7 3
F i s c a l Y e a r
1 1 2 , 9 2 9
1 1 3 , 6 7 2
1 1 6 , 8 1 3
1 2 0 , 7 6 9
1 1 9 , 7 8 2
i _ : _ . . . . _ . . . J i
N , N ,
' I , A ,
��o t i ��
" p e r a t i o n a l H i g h l i g h t s
O n - r o a d O p e r a t i o n s
C u s t o m e r A s s i s t a n c e S p e c i a l i s t s ( C A S ) r e s p o n d e d t o 1 2 4 c a l l s d u r i n g A u g u s t . T h e C A S t e a m
r e c e i v e d 7 0 c a l l s t o a s s i s t d i s a b l e d v e h i c l e s , 2 c a l l s t o r e m o v e d e b r i s a n d c o n d u c t e d 3 4 a s s i s t s o r
t r a f f i c b r e a k s . T h e r e w e r e 8 a c c i d e n t s i n t h e E x p r e s s L a n e s a n d 1 0 a c c i d e n t s i n t h e g e n e r a l -
p u r p o s e l a n e s t h e C A S p r o v i d e d a s s i s t a n c e t o .
l e b E x p r e s s
1 L a n e s
8
Financial Highlights
•
91 Express Lanes
O • eratin • Statement
YTD as of : 8/31/2016
YTD Variance
Description
Actual (1)
Budget (t)
Dollar $
Percent (%)
Operating revenues:
Toll revenue
$ 6,995,497.56
$ 6,014,849.00
$ 980,648.56
16.3
Fee revenue
1, 616, 358.02
915, 223.00
701,135.02
76.6
Total operating revenues
8,611,855.58
6,930,072.00
1,681,783.58
24.3
Operating expenses:
Contracted services
1,466,515.08
1,521,513.00
54,997.92
3.6
Administrative fee
387,201.54
399,352.00
12,150.46
3.0
Other professional services
28,899.92'
159,082.00
130,182.08
81.8
Credit card processing fees
148,325.68
111,971.00
(36,354.68)
(32.5)
Toll road account servicing
113,844.50
35,370.00
(78,474.50)
(221.9)
Other insurance expense
54,226.00
124,950.00
70,724.00
56.6
Toll road maintenance supply repairs
102,484.06'
4,035,484.00
3,932,999.94
97.5
Patrol services
175,950.36
99,960.00
(75,990.36)
(76.0)
Building equipment repairs and maint
37,064.36
177,335.00
140,270.64
79.1
Other services
673.00
1,400.00
727.00
51.9
Utilities
586.57
6,398.00
5,811.43
90.8
Office expense
3,138.49
4,688.00
1,549.51
33.1
Bad debt expense
23,805.00
-
(23,805.00)
N/A
Miscellaneous (2)
12,777.04
57,560.00
44,782.96
77.8
Leases
80,130.17
56, 000.00
(24,130.17)
(43.1)
Total operating expenses
2,635,621.77
' 6,791,063.00
r 4,155,441.23
61.2
Depreciation and amortization (3)
507,377.71
-
(507,377.71)
N/A
Operating income (loss) 5,468,856.10 139,009.00 5,329,847.10 3,834.2
Nonoperating revenues (expenses):
Reimbursement from Other Agencies
-
150,000.00
(150,000.00)
(100.0)
Interest income
194,263.15
92,903.00
r
101,360.15
109.1
r
Interest expense
(931,999.95)
(922,824.00)
(9,175.95)
(1.0)
Other
53, 899.97
-
53, 899.97
N/A
Total nonoperating revenues (expenses)
(683,836.83)
(679,921.00)
(3,915.83)
(0.6)
Transfers in
-
-
-
N/A
Transfers out
-
-
-
N/A
Net income (loss) $ 4,785,019.27 $ (540,912.00) $ 5,325,931.27 (984.6)
'Actual amounts are accounted for on the accrual basis of accounting in an enterprise fund. Budget amounts are
accounted for on a modified accrual basis of accounting.
'Miscellaneous expenses include: Bond Insurance Costs, Bank Service Charge, Transponder Materials.
'Depreciation and amortization are not budgeted items.
Capital Asset Activity
During the two months ending August 31, 2016, capital asset activities included $5,216 for the
purchase of communication equipment.
Express
Lanes
9
•
•
ATTACHMENT K
•
OCTA Orange County Transportation Authority
Express
J Lanes
Status Report
September 2016
As of September 30, 2016
" O p e r a t i o n s O v e r v i e w
"
T r a f f i c a n d R e v e n u e S t a t i s t i c s
T o t a l t r a f f i c v o l u m e o n t h e 9 1 E x p r e s s L a n e s f o r S e p t e m b e r 2 0 1 6 w a s 1 , 0 5 7 , 1 1 5 . T h i s
r e p r e s e n t s a d a i l y a v e r a g e o f 3 5 , 2 3 7 . T h i s i s a 5 . 9 % d e c r e a s e i n t o t a l t r a f f i c v o l u m e f r o m t h e
s a m e p e r i o d l a s t y e a r w h e n t r a f f i c l e v e l s t o t a l e d 1 , 1 2 3 , 9 6 3 . P o t e n t i a l t o l l r e v e n u e f o r t h e m o n t h
w a s $ 3 , 5 5 7 , 0 6 1 w h i c h r e p r e s e n t s a n i n c r e a s e o f 2 . 6 % f r o m t h e p r i o r y e a r ' s t o t a l o f $ 3 , 4 6 6 , 4 7 1 .
T h e r e d u c t i o n i n t r a f f i c v o l u m e a n d i n c r e a s e i n p o t e n t i a l t o l l r e v e n u e i s a t t r i b u t e d t o t h e o v e r n i g h t
a n d f u l l w e e k e n d c l o s u r e s r e q u i r e d f o r t h e p a v e m e n t r e h a b i l i t a t i o n p r o j e c t w h e r e t o l l r a t e s a r e
t y p i c a l l y l o w e r . C a r p o o l p e r c e n t a g e f o r t h e m o n t h w a s 2 0 . 5 3 % a s c o m p a r e d t o t h e p r e v i o u s
y e a r ' s r a t e o f 2 2 . 2 2 % .
M o n t h - t o - d a t e t r a f f i c a n d r e v e n u e d a t a a r e s u m m a r i z e d i n t h e t a b l e b e l o w . T h e f o l l o w i n g t r i p a n d
r e v e n u e s t a t i s t i c s t a b l e s r e p r e s e n t a l l t r i p s t a k e n o n t h e 9 1 E x p r e s s L a n e s a n d a s s o c i a t e d
p o t e n t i a l r e v e n u e f o r t h e m o n t h o f S e p t e m b e r 2 0 1 6 .
C u r r e n t M o n t h - t o - D a t e ( M T D ) a s o f S e p t e m b e r 3 0 , 2 0 1 6
T r i p s
S e p - 1 6
M T D
A c t u a l
S t a n t e c
M T D
P r o j e c t e d
#
V a r i a n c e
%
V a r i a n c e
S e p - 1 5
M T D
A c t u a l
Y r - t o - Y r
V a r i a n c e
F u l l T o l l L a n e s
8 4 0 , 0 5 9
8 7 5 , 4 0 6
( 3 5 , 3 4 7 )
( 4 . 0 % )
8 7 4 , 2 1 2
( 3 . 9 % )
3 + L a n e s
2 1 7 , 0 5 6
2 6 7 , 3 8 2
( 5 0 , 3 2 6 )
( 1 8 . 8 % )
2 4 9 , 7 5 1
( 1 3 . 1 % )
T o t a l G r o s s T r i p s
1 , 0 5 7 , 1 1 5
1 , 1 4 2 , 7 8 8
( 8 5 , 6 7 3 )
( 7 . 5 % )
1 , 1 2 3 , 9 6 3
( 5 . 9 % )
R e v e n u e
F u l l T o l l L a n e s
$ 3 , 4 8 6 , 1 6 8
3 , 5 3 4 , 4 7 4
( $ 4 8 , 3 0 6 )
( 1 . 4 % )
$ 3 , 3 9 9 , 5 9 5
2 . 5 %
3 + L a n e s
$ 7 0 , 8 9 3
8 2 , 7 9 4
( $ 1 1 , 9 0 1 )
( 1 4 . 4 % )
$ 6 6 , 8 7 6
6 . 0 %
T o t a l G r o s s R e v e n u e
$ 3 , 5 5 7 , 0 6 1
$ 3 , 6 1 7 , 2 6 9
( $ 6 0 , 2 0 8 )
( 1 . 7 % )
$ 3 , 4 6 6 , 4 7 1
2 . 6 %
A v e r a g e R e v e n u e p e r T r i p
A v e r a g e F u l l T o l l L a n e s
$ 4 . 1 5
$ 4 . 0 4
$ 0 . 1 1
2 . 7 %
$ 3 . 8 9
6 . 7 %
A v e r a g e 3 + L a n e s
$ 0 . 3 3
$ 0 . 3 1
$ 0 . 0 2
6 . 5 %
$ 0 . 2 7
2 2 . 2 %
A v e r a g e G r o s s R e v e n u e
$ 3 . 3 6
$ 3 . 1 7
$ 0 . 1 9
6 . 0 %
$ 3 . 0 8
9 . 1 %
x p r e
a n e s
2
The 2017 fiscal year-to-date (YTD) traffic volume is 2.2% higher than the same period last year.
The 2017 fiscal year-to-date revenue is 6.5% higher than for the same period last year. Year-to-
date average revenue per -trip is $3.13.
Fiscal year-to-date traffic and revenue data are summarized in the table below. The following trip
and revenue statistics tables represent all trips taken on the 91 Express Lanes and associated
potential revenue for the months of July 2016 through September 2016.
FY 2015-16 to Date as of September 31, 2016
Trips
FY 2016-17
YTD
Actual
Stantec
YTD
Projected
#
Variance
%
Variance
FY 2015-16
YTD
Actual
Yr-to-Yr
%
Variance
Full Toll Lanes
2,755,588
2,732,770
22,818
0.8%
2,667,435
3.3%
3+Lanes
820,021
894,580
(74,559)
(8.3%)
829,516
(1.1%)
Total Gross Trips
3,575,609
3,627,350
(51,741)
(1.4%)
3,496,951
2.2%
Revenue
Full Toll Lanes
$10,963,187
$10,914,455
$48,732
0.4%
$10,290,145
6.5%
3+Lanes
$220,279
$259,711
($39,432)
(15.2%)
$213,400
3.2%
Total Gross Revenue
$11,183,466
$11,174,166
$9,300
0.1%
$10,503,545
6.5%
Average Revenue per Trip
Average Full Toll Lanes
$3.98
$3.99
($0.01)
(0.3%)
$3.86
3.1
Average 3+ Lanes
$0,27
$0.29
($0.02)
(6.9%)
$0.26
3.8%
Average Gross Revenue
$3.13
$3.08
$0.05
1.6%
$3.00
4.3%
•
•
"
"
T r a f f i c a n d R e v e n u e S u m m a r y
T h e c h a r t b e l o w r e f l e c t s t h e t o t a l t r i p s b r e a k d o w n b e t w e e n F u l l T o l l t r i p s a n d H O V 3 + t r i p s f o r
F Y 2 0 1 6 - 1 7 o n a m o n t h l y b a s i s .
1 , 4 0 0 , 0 0 0
1 , 2 2 5 , 0 0 0
1 , 0 5 0 , 0 0 0
d 8 7 5 , 0 0 0
E
0
> 7 0 0 , 0 0 0
5 2 5 , 0 0 0
3 5 0 , 0 0 0
1 7 5 , 0 0 0
J u l - 1 6 A u g - 1 6 S e p - 1 6 O c t - 1 6
F Y 2 0 1 6 - 1 7 T r a f f i c V o l u m e O v e r v i e w
N o v - 1 6 D e c - 1 6 J a n - 1 7 F e b - 1 7 M a r - 1 7 A p r - 1 7 M a y - 1 7 J u n - 1 7
M o n t h
�%F u l l T o l l L a n e s " 3 e L e n s
T h e c h a r t b e l o w r e f l e c t s t h e g r o s s p o t e n t i a l r e v e n u e b r e a k d o w n b e t w e e n F u l l T o l l t r i p s a n d
H O V 3 + t r i p s f o r F Y 2 0 1 6 - 1 7 o n a m o n t h l y b a s i s .
$ 4 , 1 0 0 , 0 0 0 -
$ 3 , 9 0 0 , 0 0 0
$ 3 , 7 0 0 , 0 0 0
$ 3 , 5 0 0 , 0 0 0
$ 3 , 3 0 0 , 0 0 0 -
$ 3 , 1 0 0 , 0 0 0 -
$ 2 , 9 0 0 , 0 0 0 -
$ 2 , 7 0 0 , 0 0 0 -
$ 2 , 5 0 0 , 0 0 0 -
F Y 2 0 1 6 - 1 7 R e v e n u e S u m m a r y
J u l - 1 6 A u g - 1 6 S e p - 1 6 O c t - 1 6 N o v - 1 6 D e c - 1 6 J a n - 1 7
M o n t h
" F u l l T o l l L i m e s " 3 4 - 1 . 0 1 1 .
F e b - 1 7 M a r - 1 7 A p r - 1 7 M a y - 1 7 J u n - 1 7
E x p r e s s -
L a m e s 4
Peak traffic hour in the eastbound direction reached or exceeded 90% or more of defined
capacity twenty-six times during the month of September 2016. As demonstrated on the next
chart, westbound peak hour traffic volumes top out at 63% of defined capacity.
EASTBOUND PEAK -HOUR VOLUMES
Monday
08129116
Tuesday
08/30116
Wednesday
08/31/16
Thursday
09101116
Friday
09102/16
PM Time
Price HOV
Vol.
Cap.
Price HOV
Vol.
Cap.
Price HOV
Vol.
Cap.
Price
HOV
Vol.
Cap.
Price
HOV
Vol.
Cap.
1400-1500
$5.00
352
2,767
81%
$3.30
414
2,930
86%
1500 - 1600
$4.90
475
3,105
91%
$10.45
559
2,937
86%
1600-1700
$10.10
510
3,003
88%
$10.25
568
2,877
85%
1700-1800
$9.30
489
3,182
94%
$6.60
327
1,991
59%
1800-1900
$4.55
468
2,698
79%
$6.15
478
2,286
67%
1900-2000
$5.30
459
2,091
62%
$5.75
411
1,657
49%
Monday
09105116
Tuesday
09106116
Wednesday
09107116
Thursday
09108116
Friday
09109116
PM Time
Price
HOV
Vol.
Cap.
Price
HOV
Vol.
Cap.
Price
HOV
Vol.
Cap.
Price
HOV
Vol.
Cap.
Price
HOV
Vol.
Cap.
1400-1500
$4.15
246
687
20%
$4.85
297
2,325
68%
$4.85
301
2,407
71%
$5.00
309
2,289
67%
$3.30
413
3,028
89%
1500 - 1600
$4.15
285
683
20 %
$3.90
542
3,270
96 %
$4.15
501
3,228
95%,
$4.90
535
3,380
99 %
$10.45
589
3,074
90%
1600-1700
$4.15
302
693
20%
$6.35
466
3,112
92%
$7.60
451
2,952
87%
$10.10
526
3,192
94%
$10.25
467
2,800
82%
1700-1800
$4,15
279
683
20%
$5.70
470
3,103
91%
$7.10
465
3,059
90%
$9.30
428
3,012
89%
$6.60
455
3,014
89%
1800-1900
$4.15
361
737
22%
$3.70
444
2,589
76%
$3.70
483
2,898
85%
$4.55
548
3,126
92%
$6.15
352
1,933
57%
1900 - 2000
$4.15
368
774
23%
$3.65
349
1,684
50 %
$3,65
450
2,309
68%
$5.30
430
2,013
59%
$5,75
416
1,739
51%
Monday
09/12116
Tuesday
09113116
Wednesday
09114/16
Thursday
09115116
Friday
09116116
PM Time
Price
HOV
Vol.
Cap.
Price
HOV
Vol.
Cap.
Price
HOV
Vol.
Cap.
Price
HOV
Vol.
Cap.
Price
HOV
Vol.
Cap.
1400-1500
$4.85
303
2,150
63%
$4.85
291
2,245
66%
$4.85
323
2,332
69%
$5.00
322
2,534
75%
$3.30
404
3,030
89%
1500-1600
$5.20
493
2,956
87%
$3.90
493
3,213
95%
$4.15
498
3,193
94%
$4.90
466
3,086
91%
$10.45
528
2,874
85%
1600-1700
$5.00
425
2,940
86%
$6.35
457
3,245
95%
$7.60
455
2,943
87%
$10.10
450
2,974
87%
$10.25
468
2,749
81%
1700-1800
$5.00
441
3,060
90%
$5.70
443
2,969
87%
$7.10
454
3,040
89%
$9.30
463
3,052
901/0
56,60
413
2,639
78%
1800-1900
$5.20
495
2,681
79%
$3.70
414
2,498
73%
$3.70
446
2,804
82%
$4.55
480
2,781
82%
$6.15
430
2,384
70%
1900-2000
$3.65
302
1,409
41%
$3.65
337
1,535
45%
$3.65
367
1,836
54%
$5.30
432
1,994
59%
$5.75
411
1,695
50%
Monday
09119/16
Tuesday
09120116
Wednesday
09/21116
Thursday
09/22/16
Friday
09/23116
PM Time
Price
HOV
Vol.
Cap.
Price
HOV
Vol.
Cap.
Price
HOV
Vol.
Cap.
Price
HOV
Vol.
Cap.
Price
HOV
Vol.
Cap.
1400-1500
$4.85
302
2,126
63%
$4.85
273
2,322
68%
$4.85
310
2,321
68%
$5.00
336
2,641
78%
$3.30
353
2,987
88%
1500-1600
$5.20
488
3,072
90%
$3.90
423
2,806
83%
$4.15
438
2,828
83%
$4.90
435
2,918
86%
$10.45
535
2,904
85%
1600 -1700
$5.00
434
3,128
92%
$6.35
466
3,156
93%
$7.60
385
2,746
81 %
$10.10
416
2,821
83 %
$10.25
505
2,949
87%
1700-1800
$5.00
365
2,942
87%
$5.70
402
2,844
84%
$7.10
363
2,777
82%
$9.30
398
2,851
84%
$6.60
426
2,873
85%
1800-1900
$5.20
485
2,571
76%
$3.70
468
3,005
88%
$3.70
384
2,744
81%
$4.55
446
2,849
84%
$6.15
473
2,616
77%
1900-2000
$3.65
290
1,295
38%
$3.65
313
1,591
47%
$3.65
511
2,607
77%
$5.30
427
2,289
67%
$5.75
420
1,732
51%
Monday
09/26116
Tuesday
09127116
Wednesday
09128/16
Thursday
09129116
Friday
09130/16
PM Time
Price
HOV
Vol.
Cap.
Price
HOV
Vol.
Cap.
Price
HOV
Vol.
Cap.
Price
HOV
Vol.
Cap.
Price
HOV
Vol.
Cap.
1400-1500
$4,85
368
2,229
66%
$4.85
298
2,252
66%
$4.85
311
2,387
70%
$5.00
340
2,589
76%
$3.30
412
3,035
89%
1500-1600
$5.20
523
3,060
90%
$3.90
461
3,148
937o
$4.15
494
3,059
90%
$4.90
431
2,935
86%
$10.45
523
3,025
89%
1600-1700
$5.00
501
3,162
93%
$6.35
412
3,088
91%
$7.60
393
2,814
83%
$10.10
441
2,773
82%
$10.25
494
3,025
89%
1700-1800
$5.00
394
2,859
84%
$5.70
390
2,866
84%
$7.10
428
2,934
86%
$9.30
416
2,822
83%
$6.60
369
2,772
82%
1800-1900
$5.20
416
2,873
85%
$3.70
395
2,538
75%
$3.70
464
2,966
87%
$4.55
478
3,094
91%
$6.15
438
2,781
82%
1900-2000
$3.65
345
1,443
42%
$3.65
406
2,183
64%
$3.65
437
2,195
65%
$5.30
463
2,264
67%
$5.75
411
1,799
53%
Express
Lanes
5
•
•
"
"
W E S T B O U N D P E A K - H O U R V O L U M E S
M o n d a y
0 8 / 2 9 / 1 6
T u e s d a y
0 8 / 3 0 1 1 6
W e d n e s d a y
0 8 / 3 1 1 1 6
T h u r s d a y
0 9 / 0 1 1 1 6
F r i d a y
0 9 / 0 2 1 1 6
A M T i m e
P r i c e H O V
V o l .
C a p .
P r i c e H O V
V o l .
C a p .
P r i c e H O V
V o l .
C a p .
P r i c e
H O V
V o l .
C a p .
P r i c e
H O V
V o l .
C a p .
0 4 0 0 - 0 5 0 0
$ 2 . 9 0
4 4 5
1 , 2 8 5
3 8 %
$ 2 . 9 0
3 5 1
1 , 1 0 2
3 2 %
0 5 0 0 - 0 6 0 0
$ 4 . 6 5
6 0 9
1 , 9 3 2
5 7 %
$ 4 . 4 0
5 2 3
1 , 6 9 9
5 0 %
0 6 0 0 - 0 7 0 0
$ 4 . 8 5
4 6 8
1 , 7 9 1
5 3 %
$ 4 . 6 5
4 4 5
1 , 5 0 6
4 4 %
0 7 0 0 - 0 8 0 0
$ 5 . 3 5
3 3 3
1 , 5 3 6
4 5 %
$ 5 . 2 0
2 8 8
1 , 3 6 6
4 0 %
0 8 0 0 - 0 9 0 0
$ 4 . 8 5
1 8 9
1 , 5 5 8
4 6 %
$ 4 . 6 5
2 0 2
1 , 4 4 9
4 3 %
0 9 0 0 - 1 0 0 0
$ 3 . 8 0
2 0 9
1 , 7 4 6
5 1 %
$ 3 . 8 0
1 7 1
1 , 0 2 9
3 0 %
M o n d a y
0 9 1 0 5 1 1 6
T u e s d a y
0 9 1 0 6 / 1 6
W e d n e s d a y
0 9 1 0 7 1 1 6
T h u r s d a y
0 9 / 0 8 / 1 6
F r i d a y
0 9 1 0 9 / 1 6
A M T i m e
P r i c e
H O V
V o l .
C a p .
P r i c e
H O V
V o l .
C a p .
P r i c e
H O V
V o l .
C a p .
P r i c e
H O V
V o l .
C a p .
P r i c e
H O V
V o l .
C a p .
0 4 0 0 - 0 5 0 0
$ 1 . 5 5
3 2
7 9
2 %
$ 2 . 9 0
4 3 6
1 , 3 4 8
4 0 %
$ 2 . 9 0
4 6 5
1 , 2 8 6
3 8 %
$ 2 . 9 0
4 6 5
1 , 2 7 5
3 8 %
$ 2 . 9 0
4 0 9
1 , 1 2 6
3 3 %
0 5 0 0 - 0 6 0 0
$ 1 . 5 5
5 1
1 2 5
4 %
$ 4 . 6 5
5 9 6
1 , 9 1 5
5 6 � /
$ 4 . 6 5
5 9 9
1 , 8 7 1
5 5 %
$ 4 . 6 5
6 1 9
1 , 9 7 9
5 8 %
$ 4 . 4 0
5 5 4
1 , 7 8 5
5 3 %
0 6 0 0 - 0 7 0 0
$ 2 . 3 5
4 2
1 3 4
4 %
$ 4 . 8 5
4 4 7
1 , 7 8 8
5 3 %
$ 4 . 8 5
4 3 4
1 , 7 5 8
5 2 %
$ 4 . 8 5
4 7 0
1 , 7 6 8
5 2 %
$ 4 . 6 5
4 5 7
1 , 6 5 2
4 9 %
0 7 0 0 - 0 8 0 0
$ 2 . 3 5
8 3
2 0 9
6 %
$ 5 . 3 5
3 4 9
1 , 5 6 7
4 6 %
$ 5 . 3 5
3 6 4
1 , 5 3 0
4 5 %
$ 5 . 3 5
3 7 0
1 , 5 5 3
4 6 %
$ 5 . 2 0
3 2 9
1 , 4 4 6
4 3 %
0 8 0 0 - 0 9 0 0
$ 2 . 3 5
1 2 6
3 6 2
1 1 %
$ 4 . 8 5
1 9 5
1 , 6 2 2
4 8 %
$ 4 . 8 5
1 8 3
1 , 5 2 1
4 5 %
$ 4 . 8 5
1 8 7
1 , 5 7 8
4 6 %
$ 4 . 6 5
2 1 2
1 , 5 1 3
4 5 %
0 9 0 0 - 1 0 0 0
$ 3 . 5 5
2 3 2
6 2 4
1 8 %
$ 3 . 8 0
2 0 9
1 , 7 5 4
5 2 %
$ 3 . 8 0
1 9 4
1 , 7 2 5
5 1 %
$ 3 . 8 0
1 8 4
1 , 7 2 9
5 1 %
$ 3 . 8 0
1 8 0
1 , 6 0 9
4 7 %
M o n d a y
0 9 / 1 2 1 1 6
T u e s d a y
0 9 / 1 3 1 1 6
W e d n e s d a y
0 9 / 1 4 1 1 6
T h u r s d a y
0 9 1 1 5 1 1 6
F r i d a y
0 9 / 1 6 / 1 6
A M T i m e
P r i c e
H O V
V o l .
C a p .
P r i c e
H O V
V o l .
C a p .
P r i c e
H O V
V o l .
C a p .
P r i c e
H O V
V o l .
C a p .
P r i c e
H O V
V o l .
C a p .
0 4 0 0 - 0 5 0 0
$ 2 . 9 0
4 5 6
1 , 2 4 8
3 7 %
$ 2 . 9 0
4 5 9
1 , 2 6 7
3 7 %
$ 2 . 9 0
4 4 1
1 , 2 2 7
3 6 %
$ 2 . 9 0
4 4 7
1 , 2 2 3
3 6 %
$ 2 . 9 0
4 0 8
1 , 2 4 6
3 7 %
0 5 0 0 - 0 6 0 0
$ 4 . 6 5
5 9 7
1 , 9 0 4
5 6 %
$ 4 . 6 5
5 7 7
1 , 8 5 7
5 5 %
$ 4 . 6 5
6 2 1
1 , 9 5 1
5 7 %
$ 4 . 6 5
6 0 2
1 , 9 1 5
5 6 %
$ 4 . 4 0
5 4 9
1 , 7 4 9
5 1 %
0 6 0 0 - 0 7 0 0
$ 4 . 8 5
4 3 8
1 , 7 1 8
5 1 %
$ 4 . 8 5
4 3 6
1 , 6 9 0
5 0 %
$ 4 . 8 5
4 8 2
1 , 7 4 6
5 1 %
$ 4 . 8 5
4 4 5
1 , 7 1 6
5 0 %
$ 4 . 6 5
4 1 3
1 , 5 8 6
4 7 %
0 7 0 0 - 0 8 0 0
$ 5 . 3 5
3 4 3
1 , 4 4 9
4 3 %
$ 5 . 3 5
3 4 1
1 , 6 1 0
4 7 %
$ 5 . 3 5
3 4 4
1 , 5 4 5
4 5 %
$ 5 . 3 5
3 3 7
1 , 4 7 1
4 3 %
$ 5 . 2 0
3 2 0
1 , 4 4 5
4 3 %
0 8 0 0 - 0 9 0 0
$ 4 . 8 5
2 0 6
1 , 5 1 6
4 5 %
$ 4 . 8 5
1 8 0
1 , 6 1 9
4 8 %
$ 4 . 8 5
1 7 8
1 , 5 6 4
4 6 %
$ 4 . 8 5
2 2 4
1 , 6 0 0
4 7 %
$ 4 . 6 5
2 3 5
1 , 5 9 5
4 7 %
0 9 0 0 - 1 0 0 0
$ 3 . 8 0
1 8 6
1 , 6 0 6
4 7 %
$ 3 . 8 0
1 7 3
1 , 7 2 9
5 1 %
$ 3 . 8 0
2 0 2
1 , 7 6 1
5 2 %
$ 3 . 8 0
2 0 3
1 , 6 6 6
4 9 %
$ 3 . 8 0
2 5 2
1 , 6 6 0
4 9 %
M o n d a y
0 9 1 1 9 / 1 6
T u e s d a y
0 9 / 2 0 1 1 6
W e d n e s d a y
0 9 / 2 1 / 1 6
T h u r s d a y
0 9 / 2 2 / 1 6
F r i d a y
0 9 1 2 3 / 1 6
A M T i m e
P r i c e
H O V
V o l .
C a p .
P r i c e
H O V
V o l .
C a p .
P r i c e
H O V
V o l .
C a p .
P r i c e
H O V
V o l .
C a p .
P r i c e
H O V
V o l .
C a p .
0 4 0 0 - 0 5 0 0
$ 2 . 9 0
3 9 8
1 , 2 4 2
3 7 %
$ 2 . 9 0
4 1 9
1 , 2 2 4
3 6 %
$ 2 . 9 0
4 2 3
1 , 2 0 3
3 5 %
$ 2 . 9 0
4 5 2
1 , 3 0 9
3 9 %
$ 2 . 9 0
3 6 9
1 , 1 0 6
3 3 %
0 5 0 0 - 0 6 0 0
$ 4 . 6 5
5 6 8
1 , 8 9 1
5 6 %
$ 4 . 6 5
5 7 3
1 , 8 1 9
5 4 %
$ 4 . 6 5
5 9 5
1 , 8 9 3
5 6 %
$ 4 . 6 5
5 9 3
1 , 8 6 9
5 5 %
$ 4 . 4 0
5 1 7
1 , 6 0 0
4 7 %
0 6 0 0 - 0 7 0 0
$ 4 . 8 5
4 5 2
1 , 7 5 0
5 1 %
$ 4 . 8 5
4 3 4
1 , 7 2 0
5 1 %
$ 4 . 8 5
4 7 5
1 , 8 2 1
5 4 %
$ 4 . 8 5
4 2 0
1 , 6 4 5
4 8 %
$ 4 . 6 5
4 6 9
1 , 6 3 7
4 8 %
0 7 0 0 - 0 8 0 0
$ 5 . 3 5
3 3 3
1 , 4 5 6
4 3 %
$ 5 . 3 5
3 6 3
1 , 6 2 6
4 8 %
$ 5 . 3 5
3 5 7
1 , 5 7 8
4 6 %
$ 5 . 3 5
3 8 1
1 , 6 5 1
4 9 %
$ 5 . 2 0
3 2 0
1 , 3 8 9
4 1 %
0 8 0 0 - 0 9 0 0
$ 4 . 8 5
1 9 2
1 , 5 6 1
4 6 %
$ 4 . 8 5
1 8 3
1 , 6 3 2
4 8 %
$ 4 . 8 5
1 7 2
1 , 4 7 9
4 4 %
$ 4 . 8 5
2 0 2
1 , 6 6 7
4 9 %
$ 4 . 6 5
2 0 3
1 , 4 8 5
4 4 %
0 9 0 0 - 1 0 0 0
$ 3 . 8 0
1 8 4
1 , 6 1 8
4 8 %
$ 3 . 8 0
1 8 3
1 , 6 2 4
4 8 %
$ 3 . 8 0
1 9 2
1 , 7 8 3
5 2 %
$ 3 . 8 0
1 9 7
1 , 7 0 1
5 0 %
$ 3 . 8 0
2 2 7
1 , 6 4 2
4 8 %
M o n d a y
0 9 / 2 6 1 1 6
T u e s d a y
0 9 / 2 7 1 1 6
W e d n e s d a y
0 9 1 2 8 1 1 6
T h u r s d a y
0 9 1 2 9 1 1 6
F r i d a y
0 9 1 3 0 / 1 6
A M T i m e
P r i c e
H O V
V o l .
C a p .
P r i c e
H O V
V o l .
C a p .
P r i c e
H O V
V o l .
C a p .
P r i c e
H O V
V o l .
C a p .
P r i c e
H O V
V o l .
C a p .
0 4 0 0 - 0 5 0 0
$ 2 . 9 0
4 1 3
1 , 2 1 8
3 6 %
$ 2 . 9 0
4 3 4
1 , 3 0 9
3 9 %
$ 2 . 9 0
3 1 6
9 0 3
2 7 %
$ 2 . 9 0
4 1 8
1 , 2 2 5
3 6 %
$ 2 . 9 0
3 8 5
1 , 1 3 6
3 3 %
0 5 0 0 - 0 6 0 0
$ 4 . 6 5
6 0 5
2 , 1 3 5
6 3 %
$ 4 . 6 5
6 3 4
1 , 9 9 9
5 9 %
$ 4 , 6 5
3 3 0
9 8 4
2 9 %
$ 4 . 6 5
5 8 6
1 , 8 5 8
5 5 %
$ 4 . 4 0
5 6 6
1 , 8 1 7
5 3 %
0 6 0 0 - 0 7 0 0
$ 4 . 8 5
4 5 3
1 , 8 0 4
5 3 %
$ 4 . 8 5
4 5 6
1 , 7 6 7
5 2 %
$ 4 . 8 5
4 1 4
1 , 4 6 2
4 3 %
$ 4 . 8 5
4 4 3
1 , 8 1 6
5 3 %
$ 4 . 6 5
4 4 1
1 , 6 7 3
4 9 %
0 7 0 0 - 0 8 0 0
$ 5 . 3 5
3 8 1
1 , 6 3 2
4 8 %
$ 5 . 3 5
3 3 0
1 , 5 8 7
4 7 %
$ 5 . 3 5
3 8 8
1 , 6 3 3
4 8 %
$ 5 . 3 5
3 4 3
1 , 6 6 0
4 9 %
$ 5 . 2 0
3 0 7
1 , 4 2 5
4 2 %
0 8 0 0 - 0 9 0 0
$ 4 . 8 5
2 0 7
1 , 5 0 2
4 4 %
$ 4 . 8 5
1 7 6
1 , 6 2 7
4 8 %
$ 4 . 8 5
2 1 5
1 , 5 6 6
4 6 %
$ 4 . 8 5
2 0 9
1 , 5 9 7
4 7 %
$ 4 . 6 5
2 1 3
1 , 4 9 1
4 4 %
0 9 0 0 - 1 0 0 0
$ 3 . 8 0
2 4 5
1 , 6 4 8
4 8 %
$ 3 . 8 0
1 8 8
1 , 7 3 5
5 1 %
$ 3 . 8 0
2 2 8
1 , 9 2 9
5 7 %
$ 3 . 8 0
1 9 0
1 , 6 6 2
4 9 %
$ 3 . 8 0
1 8 8
1 , 6 0 0
4 7 %
E x p r e s s
L a n e s
6
Performance Measures
REPORTING REQUIREMENT
Reporting IPERFORMANCE STANDARD
Period
! Sep-16
Performance
CUSTOMER SERVICE
Call Wait Time
Abandon Rate
Customer Satisfaction
Convert Violators to Customers
Convert Violators to Customers
VIOLATION PROCESSING
Response Time
CUSA Violation Collection Rate
CUSA Violation Collection Rate
M onthly
M onthly
M onthly
Quarterly
Annually
Not to exceed 120 seconds
No more than 4.0%
At least 75 outbound calls
8% or more
10% or more
Monthly
Quarterly
Annually
TRAFFIC OPERATIONS
Initial & Secondary Review s
" Plate Misread Errors
CAS Response Time
ACCOUNTING
Exceptions
M onthly
Monthly
Monthly
Within 2 business days of receipt
70% or more
74% or more
Equal to or less than 15 days
Equal to or less than 0.4%
0:20 (minutes) per call
2:01 ""
3.5%
78
29%
0.9
75%
1.3
0.06%
0:08
Monthly No more than 3
INFORMATION TECHNOLOGY
Back -office System Uptime
Netw ork Uptime
Monthly 99% Availability
Monthly 99%Availability
100%
100%
C USA = Cofiroute USA; CAS=Customer Assistance Specialists
Plate M isread Error perfo rmance is current after a 60-day hold -back period; therefore, percentage reported here is fo r 2 months prior to
the month of this report.
"Due to an IVR phone system issue the call wait time performance measures was not met
Incoming Call Activity
INCOMING CALL VOLUME
_S_eptember-16 August-16 FY
°%Tf.� _
Total Calls!Total Total Calls %of Total Average
Representatives Answ ered
IVRAnsw ered
"Abandoned Calls = or >20 seconds
"Abandoned Calls - all others
25,311
10,204
1,421
3,150
63.1 %
25.5%
3.5%
7.9%
28,091
10,874
2,807
3,508
62.0%
24.0%
6.2%
7.7%
25,624
10,124
1,747
3,025
Total Incoming Calls:
40,086
45,280
40,520
"This data is used in the Abandoned Calls performance measure.
This data represents all N R abandons and abandons outside the performance measure threshold.
Transponder Distribution Status
TRANSPONDER DISTRIBUTION
Se pte m be r-16
Tags % of Total
August-16 I FY 2016 17
Tags % of TotalAverage To Date
Issued
To New Accounts
Additional Tags to Existing Accounts
Replacement Transponders
Total Issued
1,038
569
818
2,425
42.8%
23.5%
33.7%
1,148
693
1,043
2,884
39.8%
24.0%
36.2%
1,056
626
894
2,576
41.0%
24.3%
34.7%
Returned
Account Closures
Accounts Dow ns¢ing
Defective Transponders
Total Returned
387
.143
735
1,265
30.6%
11.3%
58.1
616
192
1,113
1,921
32.1 %
10.0%
57.9%
445
150
860
1,455
30.6%
10.3%
59.1
Express
Lanes
7
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A t t h e e n d o f S e p t e m b e r 2 0 1 6 , t h e 9 1 E x p r e s s L a n e s h a d 1 2 1 , 0 1 0 a c t i v e c u s t o m e r a c c o u n t s ,
w i t h 1 8 4 , 5 6 8 t r a n s p o n d e r s a s s i g n e d t o t h o s e a c c o u n t s .
N u m b e r o f A c c o u n t s b y F i s c a l Y e a r
A s o f S e p t e m b e r 3 0 , 2 0 1 6
1 2 2 , 0 0 0
1 2 0 , 0 0 0
1 1 8 , 0 0 0
1 1 6 , 0 0 0
1 1 4 , 0 0 0
1 1 2 , 0 0 0
1 1 0 , 0 0 0
1 0 8 , 0 0 0
1 1 9 , 9 9 2
1 1 7 , 8 8 8
1 1 4 , 5 5 6
1 1 4 , 1 3 8
1 1 3 , 6 7 2
1 1 2 , 5 8 4 1 1 2 , 9 2 9
1 1 2 , 4 7 3
1 1 6 , 8 1 3
1 0 t i t i t i t i t i 3 t i a t i h
1 1 t i � o . t i � o V t i t i t i t i t i � y a m - 0 ' 7 t i � y ��
F i s c a l Y e a r
1 1 9 , 7 8 2
1 2 1 , 0 1 0
p e r a t i o n a l H i g h l i g h t s
O n - r o a d O p e r a t i o n s
C u s t o m e r A s s i s t a n c e S p e c i a l i s t s ( C A S ) r e s p o n d e d t o 1 0 2 c a l l s d u r i n g S e p t e m b e r . T h e C A S
t e a m r e c e i v e d 6 0 c a l l s t o a s s i s t d i s a b l e d v e h i c l e s , 4 c a l l s t o r e m o v e d e b r i s a n d c o n d u c t e d 2 4
a s s i s t s o r t r a f f i c b r e a k s . T h e r e w e r e 7 a c c i d e n t s i n t h e E x p r e s s L a n e s a n d 7 a c c i d e n t s i n t h e
g e n e r a l - p u r p o s e l a n e s t h e C A S p r o v i d e d a s s i s t a n c e t o .
" L a n e s $ S
8
Financial Highlights
91 Express Lanes
O s eratin Statement
YTD as of : 9/30/2016
YTD Variance
Description
Actual (1)
Budget (1)
Dollar $
Percent (%)
Operating revenues:
Toll revenue
$ 10,271,804.88
$ 8,832,168.00
$ 1,439,636.88
16.3
Fee revenue
2,504,432.01
1,405,016.00
1,099,416.01
78.2
Total operating revenues_ 12,776,236.89
10,237,184.00
2,539,052.89
24.8
Operating expenses:
Contracted services
2,149,772.62
2,269,771.00
119,998.38
5.3
Administrative fee
580,802.54
599,028.00
18,225.46
3.0
Other professional services
138,551.25
328,153.00
189,601.75
57.8
Credit card processing fees
222,742.55
170,382.00
(52,360.55)
(30.7)
Toll road account servicing
180,244.31
64,874.00
(115,370.31)
(177.8)
Other insurance expense
81,339.00
187,425.00
106,086.00
56.6
Toll road maintenance supply repairs
435,277.56'
8,053,226.00
7,617,948.44
94.6
Patrol services
228,093.76
149,940.00
(78,153.76)
(52.1)
Building equipment repairs and maint
53,890.77
280,776.00
226,885.23
80.8
Other services
1,346.00
5,475.00
4,129.00
75.4
Utilities
4,029.72
9,597.00
5,567.28
58.0
Office expense
4,641.70
21,219.00
16,577.30
78.1
Bad debt expense
36,370.98
-
(36,370.98)
N/A
Miscellaneous (2)
18,567.66
62,183.00
43,615.34
70.1
Leases
113,245.32
85,000.00
(28,245.32)
(33.2)
Total operating expenses 4,248,915.74
' 12,287,049.00
r 8,038,133.26
65.4
Depreciation and amortization (3) 761,066.62
-
(761,066.62)
N/A
Operating income (lossy 7,766,254.53 (2,049,865.00) 9,816,119.53 (478.9)
Nonoperating revenues (expenses):
Reimbursement from Other Agencies
20,219.18
150,000.00
(129,780.82)
(86.5)
Interest income
274,029.25
152,799.00
y
121,230.25
79.3
r
Interest expense
r (1,384,787.42)
(1,384,236.00)
(551.42)
(0.0)
Other
59,332.18
-
59,332.18
N/A
Total nonoperating revenues (expensesy (1,031,206.81)_ (1,081,437.00)
50,230.19
4.6
Transfers in
-
-
-
N/A
Transfers out
-
-
-
N/A
Net income (loss) $ 6,735,047.72 $ (3,131,302.00) $ 9,866,349.72 (315.1)
'Actual amounts are accounted for on the accrual basis of accounting in an enterprise fund. Budget amounts are
accounted for on a modified accrual basis of accounting.
'Miscellaneous expenses include: Bond Insurance Costs, Bank Service Charge, Transponder Materials.
'Depreciation and amortization are not budgeted items.
Capital Asset Activity
During the three months ending September 30, 2016, capital asset activities included $70,449 for
the purchase of communication equipment.
9
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December 2, 2016
To: State Route 91 Advisory Committee
From: Kirk Avild, General Manager, 91 Express Lanes
Subject: Fiscal Year 2015-16 91 Express Lanes Annual Financial
Statements
Overview
Vavrinek, Trine, Day and Co., LLP, an independent accounting firm, has
completed the annual audit of the 91 Express Lanes financial statements for
Fiscal Year 2015-16 and has issued its independent auditor's opinion. A copy of
the audited financial statements is attached for the State Route 91 Advisory
Committee review.
Recommendation
Receive and file the Fiscal Year 2015-16 91 Express Lanes Annual Financial
Statements.
Background
The Orange County Transportation Authority (OCTA) prepares the financial
statements for the 91 Express Lanes Fund, which present the results of
operations during the preceding fiscal year (FY) and the financial position at year
end. In addition, OCTA is required to obtain an independent auditor's opinion
on the financial statements. The audit was conducted by Vavrinek, Trine, Day
and Co., LLP (VTD) an independent accounting firm, to obtain reasonable
assurance as to whether the financial statements are free of material
misstatement.
Discussion
VTD has completed its annual audit and has issued its opinion of the
91 Express Lanes financial statements for the FY ended June 30, 2016. The
audits were conducted in accordance with generally accepted auditing
standards and the standards applicable to financial audits contained in the
Government Auditing Standards, issued by the Comptroller General of the
Orange County Transportation Authority
550 South Main Street / P.O. Box 14184 / Orange / Califomia 92863-1584 / (714) 560-OCTA (6282)
"
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F i s c a l Y e a r 2 0 1 5 - 1 6 9 1 E x p r e s s L a n e s A n n u a l F i n a n c i a l P a g e 2
S t a t e m e n t s
U n i t e d S t a t e s . T h e a u d i t o r s h a v e i s s u e d a n u n m o d i f i e d o p i n i o n o n t h e f i n a n c i a l
s t a t e m e n t s , i n d i c a t i n g t h a t t h e s t a t e m e n t s p r e s e n t f a i r l y , i n a l l m a t e r i a l a s p e c t s ,
t h e f i n a n c i a l p o s i t i o n o f t h e 9 1 E x p r e s s L a n e s F u n d , a s o f
J u n e 3 0 , 2 0 1 6 . A c o p y o f t h e a u d i t e d f i n a n c i a l s t a t e m e n t s i s i n c l u d e d a s
A t t a c h m e n t A .
S u m m a r y
V a v r i n e k , T r i n e , D a y a n d C o . , L L P , a n i n d e p e n d e n t a c c o u n t i n g f i r m , h a s a u d i t e d
t h e 9 1 E x p r e s s L a n e s f i n a n c i a l s t a t e m e n t s a n d h a s i s s u e d i t s u n m o d i f i e d
o p i n i o n a s t o t h e f a i r n e s s o f t h e f i n a n c i a l s t a t e m e n t s p r e s e n t a t i o n .
A t t a c h m e n t
A . 9 1 E x p r e s s L a n e s F u n d ( A n E n t e r p r i s e F u n d o f t h e O r a n g e
C o u n t y T r a n s p o r t a t i o n A u t h o r i t y ) F i n a n c i a l S t a t e m e n t s Y e a r E n d e d
J u n e 3 0 , 2 0 1 6 .
ATTACHMENT A
r
91 EXPRESS LANES FUND
(An Enterprise Fund of the Orange
County Transportation Authority)
FINANCIAL STATEMENTS
For the Fiscal Year Ended June 30, 2016
•
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9 1 E x p r e s s L a n e s F u n d
( A n E n t e r p r i s e F u n d o f t h e O r a n g e C o u n t y T r a n s p o r t a t i o n A u t h o r i t y )
F i n a n c i a l S t a t e m e n t s
F o r t h e F i s c a l Y e a r E n d e d J u n e 3 0 , 2 0 1 6
C o n t e n t s
I n d e p e n d e n t A u d i t o r s ' R e p o r t 1
M a n a g e m e n t ' s D i s c u s s i o n a n d A n a l y s i s 3
F i n a n c i a l S t a t e m e n t s :
S t a t e m e n t o f N e t P o s i t i o n 9
S t a t e m e n t o f R e v e n u e s , E x p e n s e s a n d C h a n g e s i n F u n d N e t P o s i t i o n 1 0
S t a t e m e n t o f C a s h F l o w s 1 1
N o t e s t o t h e F i n a n c i a l S t a t e m e n t s 1 3
Vaurinek, Trine, Day & Co., LLP
Certified Public Accountants
INDEPENDENT AUDITORS' REPORT
Board of Directors
Orange County Transportation Authority
Orange, California
Report on the Financial Statements
VALUE THE DIFFERENCE
We have audited the accompanying financial statements of the 91 Express Lanes, an enterprise fund of the Orange
County Transportation Authority (OCTA), as of and for the year ended June 30, 2016, and the related notes to the
financial statements, as listed in the table of contents.
Management's Responsibility for the Financial Statements
Management is responsible for the preparation and fair presentation of these financial statements in accordance
with accounting principles generally accepted in the United States of America; this includes the design,
implementation, and maintenance of internal control relevant to the preparation and fair presentation of financial
statements that are free from material misstatement, whether due to fraud or error.
Auditors' Responsibility
Our responsibility is to express an opinion on these financial statements based on our audit. We conducted our
audit in accordance with auditing standards generally accepted in the United States of America and the standards
applicable to financial audits contained in Government Auditing Standards, issued by the Comptroller General of
the United States. Those standards require that we plan and perform the audit to obtain reasonable assurance
about whether the financial statements are free from material misstatement.
An audit involves performing procedures to obtain audit evidence about the amounts and disclosures in the
financial statements. The procedures selected depend on the auditor's judgment, including the assessment of the
risks of material misstatement of the financial statements, whether due to fraud or error. In making those risk
assessments, the auditor considers internal control relevant to the entity's preparation and fair presentation of the
financial statements in order to design audit procedures that are appropriate in the circumstances, but not for the
purpose of expressing an opinion on the effectiveness of the entity's internal control. Accordingly, we express no
such opinion. An audit also includes evaluating the appropriateness of accounting policies used and the
reasonableness of significant accounting estimates made by management, as well as evaluating the overall
presentation of the financial statements.
We believe that the audit evidence we have obtained is sufficient and appropriate to provide a basis for our audit
opinion.
Opinion
In our opinion, the financial statements referred to above present fairly, in all material respects, the financial
position of the 91 Express Lanes Fund as of June 30, 2016, and the changes in financial position and cash flows
•thereof for the year then ended in accordance with accounting principles generally accepted in the United States
of America.
1
25231 Paseo De Alicia, Suite 100 Laguna Hills, CA 92653 Tel: 949.768.0833 www.vtdcpa.com Fax: 949.768.8408
Emphasis of Matter
As discussed in Note 1, the financial statements present only the 91 Express Lanes Enterprise Fund of OCTA and
do not purport to, and do not, present fairly the financial position of OCTA as of June 30, 2016, and the changes
in its financial position or where applicable, its cash flows for the year then ended in accordance with accounting
principles generally accepted in the United States of America. Our opinion is not modified with respect to this
matter.
As described in Note 2 to the financial statements, the 91 Express Lanes Fund adopted Governmental Accounting
Standards Board (GASB) Statement No. 72, Fair Value Measurement and Application, effective July 1, 2015.
Our opinion is not modified with respect to this matter.
Other Matters
Required Supplementary Information
Accounting principles generally accepted in the United States of America require that the management's
discussion and analysis on pages 3-8, be presented to supplement the basic financial statements. Such
information, although not a part of the basic financial statements, is required by the Governmental Accounting
Standards Board who considers it to be an essential part of financial reporting for placing the basic financial
statements in an appropriate operational, economic, or historical context. We have applied certain limited
procedures to the required supplementary information in accordance with auditing standards generally accepted in
the United States of America, which consisted of inquiries of management about the methods of preparing the
information and comparing the information for consistency with management's responses to our inquiries, the
basic financial statements, and other knowledge we obtained during our audit of the basic financial statements.
We do not express an opinion or provide any assurance on the information because the limited procedures do not
provide us with sufficient evidence to express an opinion or provide any assurance.
Other Reporting Required by Government Auditing Standards
In accordance with Government Auditing Standards, we have also issued our report dated October 31, 2016, on
our consideration of OCTA's internal control over financial reporting and on our tests of its compliance with
certain provisions of laws, regulations, contracts, and grant agreements and other matters. The purpose of that
report is to describe the scope of our testing of internal control over financial reporting and compliance and the
results of that testing, and not to provide an opinion on internal control over financial reporting or on compliance.
That report is an integral part of an audit performed in accordance with Government Auditing Standards in
considering OCTA's internal control over financial reporting and compliance.
a
Laguna Hills, Califdrnia
October 31, 2016
2
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9 1 E x p r e s s L a n e s F u n d
M a n a g e m e n t ' s D i s c u s s i o n a n d A n a l y s i s
( u n a u d i t e d )
F o r t h e F i s c a l Y e a r E n d e d J u n e 3 0 , 2 0 1 6
A s m a n a g e m e n t o f t h e 9 1 E x p r e s s L a n e s F u n d ( 9 1 E L ) , a n e n t e r p r i s e f u n d o f t h e O r a n g e C o u n t y
T r a n s p o r t a t i o n A u t h o r i t y , w e o f f e r r e a d e r s o f t h e 9 1 E L f i n a n c i a l s t a t e m e n t s t h i s n a r r a t i v e o v e r v i e w a n d
a n a l y s i s o f t h e 9 1 E L ' s f i n a n c i a l a c t i v i t i e s f o r t h e f i s c a l y e a r e n d e d J u n e 3 0 , 2 0 1 6 . W e e n c o u r a g e r e a d e r s t o
c o n s i d e r t h e i n f o r m a t i o n o n f i n a n c i a l p e r f o r m a n c e p r e s e n t e d i n c o n j u n c t i o n w i t h t h e f i n a n c i a l s t a t e m e n t s
t h a t b e g i n o n p a g e 9 . A l l a m o u n t s , u n l e s s o t h e r w i s e i n d i c a t e d , a r e e x p r e s s e d i n t h o u s a n d s o f d o l l a r s .
F i n a n c i a l H i g h l i g h t s
" A t t h e e n d o f f i s c a l y e a r 2 0 1 5 - 1 6 , t h e t o t a l n e t p o s i t i o n o f t h e 9 1 E L w a s $ 1 5 5 , 6 5 0 a n d c o n s i s t e d o f
n e t i n v e s t m e n t i n c a p i t a l a s s e t s o f $ 2 8 , 5 3 3 ; r e s t r i c t e d n e t p o s i t i o n o f $ 1 3 , 0 7 5 ; a n d u n r e s t r i c t e d n e t
p o s i t i o n o f $ 1 1 4 , 0 4 2 . N e t p o s i t i o n i n c r e a s e d $ 2 7 , 4 6 6 d u r i n g f i s c a l y e a r 2 0 1 5 - 1 6 , w h i c h r e p r e s e n t s
a n i n c r e a s e o f 2 1 % f r o m t h e f i s c a l y e a r 2 0 1 4 - 1 5 e n d i n g n e t p o s i t i o n . T h e i n c r e a s e i s p r i m a r i l y d u e
t o o p e r a t i n g r e v e n u e s i n e x c e s s o f o p e r a t i n g e x p e n s e s o f f s e t b y b o n d i n t e r e s t e x p e n s e .
" I n f i s c a l y e a r 2 0 1 5 - 1 6 , t o t a l o p e r a t i n g r e v e n u e s i n c r e a s e d b y $ 6 , 1 0 8 , w h i c h r e p r e s e n t s a 1 3 %
i n c r e a s e f r o m t h e f i s c a l y e a r 2 0 1 4 - 1 5 , p r i m a r i l y d u e t o a n i n c r e a s e i n t o t a l t r i p s i n a d d i t i o n t o a n
i n c r e a s e i n t h e c o l l e c t i o n o f v i o l a t i o n f e e s . T o t a l o p e r a t i n g e x p e n s e s i n c r e a s e d b y $ 1 , 8 0 0 , w h i c h
r e p r e s e n t s a 9 % i n c r e a s e f r o m t h e f i s c a l y e a r 2 0 1 4 - 1 5 , p r i m a r i l y d u e t o a n i n c r e a s e i n p r o f e s s i o n a l
s e r v i c e s p a i d f o r r o a d m a i n t e n a n c e a n d r e p a i r s , c o l l e c t i o n s e r v i c e s a n d s e r v i c e s r e l a t e d t o t h e
p a v e m e n t r e h a b i l i t a t i o n p r o j e c t .
O v e r v i e w o f t h e F i n a n c i a l S t a t e m e n t s
T h i s d i s c u s s i o n a n d a n a l y s i s i s i n t e n d e d t o s e r v e a s a n i n t r o d u c t i o n t o t h e 9 1 E L ' s f i n a n c i a l s t a t e m e n t s .
T h e f i n a n c i a l s t a t e m e n t s a r e c o m p r i s e d o f t h e f u n d f i n a n c i a l s t a t e m e n t s a n d n o t e s t o t h e f i n a n c i a l
s t a t e m e n t s .
T h e s t a t e m e n t o f n e t p o s i t i o n p r e s e n t s i n f o r m a t i o n o n a l l o f t h e 9 1 E L ' s a s s e t s , d e f e r r e d o u t f l o w s o f
r e s o u r c e s , d e f e r r e d i n f l o w s o f r e s o u r c e s a n d l i a b i l i t i e s , w i t h t h e d i f f e r e n c e r e p o r t e d a s n e t p o s i t i o n .
O v e r t i m e , i n c r e a s e s o r d e c r e a s e s i n n e t p o s i t i o n m a y s e r v e a s a u s e f u l i n d i c a t o r o f w h e t h e r t h e f i n a n c i a l
p o s i t i o n o f t h e 9 1 E L i s i m p r o v i n g o r d e t e r i o r a t i n g .
T h e s t a t e m e n t o f r e v e n u e s , e x p e n s e s a n d c h a n g e s i n f u n d n e t p o s i t i o n p r e s e n t s i n f o r m a t i o n s h o w i n g h o w
t h e 9 1 E L ' s n e t p o s i t i o n c h a n g e d d u r i n g t h e f i s c a l y e a r . A l l c h a n g e s i n n e t p o s i t i o n a r e r e p o r t e d a s s o o n
a s t h e u n d e r l y i n g e v e n t g i v i n g r i s e t o t h e c h a n g e o c c u r s , r e g a r d l e s s o f t h e t i m i n g o f r e l a t e d c a s h f l o w s .
T h e 9 1 E L f u n d f i n a n c i a l s t a t e m e n t s c a n b e f o u n d o n p a g e s 9 - 1 2 o f t h i s r e p o r t .
N o t e s t o t h e f i n a n c i a l s t a t e m e n t s p r o v i d e a d d i t i o n a l i n f o r m a t i o n t h a t i s e s s e n t i a l t o a f u l l u n d e r s t a n d i n g
o f t h e d a t a p r o v i d e d i n t h e f i n a n c i a l s t a t e m e n t s . T h e n o t e s t o t h e f i n a n c i a l s t a t e m e n t s c a n b e f o u n d o n
p a g e s 1 3 - 3 0 o f t h i s r e p o r t .
91 Express Lanes Fund
Management's Discussion and Analysis
91 Express Lanes Financial Analysis
As noted previously, net position may serve over time as a useful indicator of the 91 EL's financial
position. At June 30, 2016, the 91 EL's net position was $155,650, an increase of $27,466 from
June 30, 2015. Our analysis below focuses on net position (Table 1) and changes in net position (Table 2)
of the 91 EL's financial activities.
Table 1
91 Express Lanes Fund
Net Position
2016 2015
Current and other assets $ 131,712 $ 101,000
Restricted assets 23,874 23,831
Capital assets, net 3,738 2,868
Intangible asset - toll road franchise, net 128,041 130,628
Total assets 287,365 258,327
Total deferred outflows of resources
9,681 10,350
Current liabilities 22,955 16,124
Long-term liabilities 118,441 124,369
Total liabilities 141,396 140,493
Net position:
Net investment in capital assets 28,533 25,200
Restricted 13,075 13,032
Unrestricted 114,042 89,952
Total net position $155,650 $128,184
In fiscal year 2015-16, total assets increased by $29,038 which represents an increase of 11 % from the fiscal
year 2014-15, due to an increase in cash, investments and receivables. Refer to notes 4 and 5 for changes in
capital and intangible assets. Total liabilities increased by $903 primarily due to an increase in payables
for the pavement rehabilitation project offset by principal and interest paid during the fiscal year for
bonds payable.
The 91 EL's net investment in capital assets was $28,533 compared to $25,200 in fiscal year 2014-15.
The 91 EL's net position reflects its investment in capital assets (i.e., intangible assets; improvements;
communications equipment; computer hardware and software; equipment, furniture and fixtures; and
transponders), less any related outstanding debt used to acquire these assets. The 91 EL uses these capital
assets to provide improved mobility for 91 EL customers and commuters along the State Route (SR) 91
corridor. The increase of $3,333 in net investment in capital assets was primarily due to a reduction in
related outstanding debt used to acquire capital assets offset by depreciation and amortization of assets.
Restricted net position, representing resources subject to external restrictions on how they may be used,
were 8% and 10% of the total net position at June 30, 2016 and 2015, respectively. The $43 increase in
restricted net position is related to investment activity in bond reserve accounts.
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9 1 E x p r e s s L a n e s F u n d
M a n a g e m e n t ' s D i s c u s s i o n a n d A n a l y s i s
U n r e s t r i c t e d n e t p o s i t i o n r e p r e s e n t s t h e p o r t i o n o f n e t p o s i t i o n t h a t c a n b e u s e d t o f i n a n c e d a y - t o - d a y
o p e r a t i o n s w i t h o u t c o n s t r a i n t s e s t a b l i s h e d b y d e b t c o v e n a n t s , e n a b l i n g l e g i s l a t i o n , o r o t h e r l e g a l
r e q u i r e m e n t s . U n r e s t r i c t e d n e t p o s i t i o n c h a n g e d f r o m $ 8 9 , 9 5 2 a t J u n e 3 0 , 2 0 1 5 t o $ 1 1 4 , 0 4 2 a t
J u n e 3 0 , 2 0 1 6 . T h i s i n c r e a s e o f $ 2 4 , 0 9 0 w a s p r i m a r i l y d u e t o o p e r a t i n g r e v e n u e s i n e x c e s s o f o p e r a t i n g
e x p e n s e s .
T h e a n a l y s i s i n T a b l e 2 f o c u s e s o n t h e c h a n g e s i n n e t p o s i t i o n .
R e v e n u e s :
O p e r a t i n g r e v e n u e s :
T o l l s , f e e s , a n d f i n e s
T o t a l o p e r a t i n g r e v e n u e s
T a b l e 2
9 1 E x p r e s s L a n e s F u n d
C h a n g e s i n N e t P o s i t i o n
2 0 1 6 2 0 1 5
$ 5 2 , 2 4 0 $ 4 6 , 1 3 2
5 2 , 2 4 0 4 6 , 1 3 2
O p e r a t i n g e x p e n s e s :
M a n a g e m e n t a n d o p e r a t i o n a l s e r v i c e s 8 , 2 9 3 8 , 0 8 3
A d m i n i s t r a t i v e o v e r h e a d 2 , 3 2 3 2 , 6 0 6
O t h e r o p e r a t i n g e x p e n s e s 2 7 1 1
I n s u r a n c e c l a i m s a n d p r e m i u m s 3 3 4 3 5 1
P r o f e s s i o n a l s e r v i c e s 6 , 9 9 2 4 , 6 2 1
G e n e r a l a n d a d m i n i s t r a t i v e 4 0 7 4 1 5
D e p r e c i a t i o n a n d a m o r t i z a t i o n 3 , 1 3 3 3 , 6 2 2
T o t a l o p e r a t i n g e x p e n s e s 2 1 , 5 0 9 1 9 , 7 0 9
O p e r a t i n g i n c o m e
3 0 , 7 3 1 2 6 , 4 2 3
N o n o p e r a t i n g r e v e n u e s ( e x p e n s e s ) :
I n v e s t m e n t e a r n i n g s 1 , 6 9 2 7 0 2
I n t e r e s t e x p e n s e ( 5 , 6 7 0 ) ( 5 , 8 7 8 )
O t h e r 7 1 3 8 8
T o t a l n o n o p e r a t i n g e x p e n s e s ( 3 , 2 6 5 ) ( 5 , 0 8 8 )
C h a n g e s i n n e t p o s i t i o n 2 7 , 4 6 6 2 1 , 3 3 5
T o t a l n e t p o s i t i o n b e g i n n i n g 1 2 8 , 1 8 4 1 0 6 , 8 4 9
T o t a l n e t p o s i t i o n e n d i n g $ 1 5 5 , 6 5 0 $ 1 2 8 , 1 8 4
9 1 E L ' s t o t a l o p e r a t i n g r e v e n u e s i n c r e a s e d b y 1 3 % , w h i l e t o t a l o p e r a t i n g e x p e n s e s i n c r e a s e d b y 9 % . T o t a l
t r a f f i c v o l u m e o n t h e 9 1 E L d u r i n g f i s c a l y e a r 2 0 1 5 - 1 6 w a s 1 3 , 7 7 2 , 9 7 1 t r i p s r e f l e c t i n g a n i n c r e a s e o f 5 % i n
c o m p a r i s o n t o f i s c a l y e a r 2 0 1 4 - 1 5 a n d c o n t r i b u t e d t o a n i n c r e a s e i n r e v e n u e f r o m t o l l r o a d f e e s .
I n a d d i t i o n , o p e r a t i n g r e v e n u e s i n c r e a s e d d u e t o a n i n c r e a s e i n r e v e n u e c o l l e c t e d f r o m v i o l a t o r s .
T h e i n c r e a s e i n o p e r a t i n g e x p e n s e s i s p r i m a r i l y a t t r i b u t a b l e t o p r o f e s s i o n a l s e r v i c e s , m a n a g e m e n t a n d
o p e r a t i o n a l s e r v i c e s c o s t s a s e x p l a i n e d u n d e r t h e f i n a n c i a l h i g h l i g h t s s e c t i o n .
5
91 Express Lanes Fund
Management's Discussion and Analysis
Capital Assets and Intangible Asset
Capital Assets
As of June 30, 2016, the 91 EL had $3,738 net of accumulated depreciation, invested in a broad range of
capital assets including: construction in progress, improvements, computer hardware and software,
transponders, and equipment, furniture and fixtures (Table 3). The total increase in the 91 EL's capital
assets for fiscal year 2015-16 was $870, which was primarily due to leasehold improvements in progress
offset by depreciation. The leasehold improvements project is expected to be completed in fiscal year
2016-17.
Table 3
91 Express Lanes Fund
Capital Assets, net of depreciation and amortization
2016 2015
Construction in progress $1,372 $ 264
Improvements 1,341 1,488
Computer hardware and software 102 112
Transponders 890 955
Equipment, furniture, and fixtures 33 49
Total capital assets, net $ 3,738 $ 2,868
The 91 EL has outstanding capital expense commitments, the most significant of which is $1,236 for
transponder purchases.
More detailed information about the 91 EL's capital assets is presented in note 4 to the financial
statements.
Intangible Asset
Intangible asset activity for the year ended June 30, 2016 was as follows:
Beginning Ending
Balance Increases Decreases Balance
Toll facility franchise $ 205,264 $ - $ - $ 205,264
Less accumulated amortization (74,636) (2,587) - (77,223)
Total toll facility franchise, net $ 130,628 $ (2,587) $ - $ 128,041
More detailed information about the 91 EL's intangible asset is presented in note 5 to the financial
statements.
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e
9 1 E x p r e s s L a n e s F u n d
M a n a g e m e n t ' s D i s c u s s i o n a n d A n a l y s i s
D e b t A d m i n i s t r a t i o n
A s o f J u n e 3 0 , 2 0 1 6 , t h e 9 1 E L h a d $ 1 1 4 , 4 1 5 i n t a x - e x e m p t b o n d s o u t s t a n d i n g c o m p a r e d t o $ 1 1 9 , 4 9 0
a t J u n e 3 0 , 2 0 1 5 , a s p r e s e n t e d i n T a b l e 4 .
T a b l e 4
9 1 E x p r e s s L a n e s F u n d
O u t s t a n d i n g D e b t
2 0 1 6 2 0 1 5
T a x - e x e m p t b o n d s $ 1 1 4 , 4 1 5 $ 1 1 9 , 4 9 0
A d d i t i o n a l i n f o r m a t i o n o n l o n g - t e r m d e b t c a n b e f o u n d i n n o t e 6 t o t h e f i n a n c i a l s t a t e m e n t s .
E c o n o m i c a n d O t h e r F a c t o r s
T h e 9 1 E L m a k e s u p $ 4 4 , 5 5 9 o r 4 . 6 0 % o f O C T A ' s f i s c a l y e a r 2 0 1 6 - 1 7 r e v e n u e b u d g e t . I n f i s c a l y e a r
2 0 1 6 - 1 7 , t o l l r e v e n u e i s f o r e c a s t e d t o i n c r e a s e b y 4 . 1 9 % o v e r t h e f i s c a l y e a r 2 0 1 5 - 1 6 b u d g e t e d v a l u e . T h i s
i n c r e a s e i s d u e t o a f o r e c a s t e d i n c r e a s e i n t r i p s o f f s e t b y t h e a n t i c i p a t e d c l o s u r e s n e e d e d f o r t h e p a v e m e n t
r e h a b i l i t a t i o n a n d v a r i a b l e m e s s a g e s i g n s r e p l a c e m e n t p r o j e c t . T h e a v e r a g e l o n g t e r m r a t e o f g r o w t h f o r
t o l l r o a d r e v e n u e s b e y o n d f i s c a l y e a r 2 0 1 6 - 1 7 i s 5 . 8 0 % .
T h e m a j o r i t y o f e x p e n s e s r e l a t e d t o t h e 9 1 E L w i t h i n t h e f i s c a l y e a r 2 0 1 6 - 1 7 b u d g e t a r e o n - g o i n g g e n e r a l
c o s t s r e l a t e d t o d a y t o d a y o p e r a t i o n s o f t h e t o l l f a c i l i t y . S i n c e t h e 9 1 E L i s a f u l l y e l e c t r o n i c t o l l f a c i l i t y ,
m o t o r i s t s p a y t o l l s t h r o u g h t h e c o n v e n i e n t u s e o f w i n d s h i e l d m o u n t e d F a s T r a k � t r a n s p o n d e r s t h a t
a u t o m a t i c a l l y d e d u c t t o l l c h a r g e s f r o m a p r e p a i d a c c o u n t . A t t h e e n d o f f i s c a l y e a r 2 0 1 5 - 1 6 , t h e r e w e r e
1 1 9 , 7 8 2 a c t i v e c u s t o m e r a c c o u n t s , w i t h 1 8 2 , 5 2 2 t r a n s p o n d e r s a s s i g n e d t o t h o s e a c c o u n t s .
O C T A , i n c o n c e r t w i t h C a l t r a n s a n d R i v e r s i d e C o u n t y T r a n s p o r t a t i o n C o m m i s s i o n ( R C T C ) , i s s u e d a n
a n n u a l S R - 9 1 I m p l e m e n t a t i o n P l a n t o e s t a b l i s h a p r o g r a m o f p r o j e c t s e l i g i b l e f o r f u n d i n g b y p o t e n t i a l
e x c e s s 9 1 E L t o l l r e v e n u e a n d o t h e r f u n d s . T h e t o t a l c o s t f o r t h e f i r s t s e t o f p r o j e c t s i s a p p r o x i m a t e l y
$ 1 , 5 9 3 , 0 0 0 . O n e o f t h e s e p r o j e c t s i s t h e i n i t i a l S R - 9 1 c o r r i d o r i m p r o v e m e n t p r o j e c t t h a t w i l l w i d e n t h e
S R - 9 1 b y o n e g e n e r a l p u r p o s e l a n e i n e a c h d i r e c t i o n e a s t o f G r e e n R i v e r R o a d , a d d s c o l l e c t o r - d i s t r i b u t o r
r o a d s a n d d i r e c t s o u t h c o n n e c t o r s a t I n t e r s t a t e - 1 5 ( I - 1 5 ) / S R - 9 1 a n d e x t e n d s t h e 9 1 E L t o I - 1 5 . C o n s t r u c t i o n
b e g a n i n f i s c a l y e a r 2 0 1 3 - 1 4 a n d i s e x p e c t e d t o b e c o m p l e t e d i n f i s c a l y e a r 2 0 1 6 - 1 7 . T h i s p r o j e c t r e q u i r e s
c l o s e c o o r d i n a t i o n w i t h R C T C i n o r d e r t o m i n i m i z e i m p a c t s t o t h e 9 1 E L ' s o p e r a t i o n s .
7
91 Express Lanes Fund
Management's Discussion and Analysis
Contacting 91 EL's Management
This financial report is designed to provide a general overview of the 91 EL's finances for all those with
an interest in the government's finances and to demonstrate the 91 EL's accountability for the money it
receives. Questions concerning any of the information provided in this report or requests for additional
information should be addressed to the Finance and Administration Division at the Orange County
Transportation Authority, 550 South Main Street, P.O. Box 14184, Orange, California 92863-1584.
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9 1 E x p r e s s L a n e s F u n d
( A n E n t e r p r i s e F u n d o f t h e O r a n g e C o u n t y T r a n s p o r t a t i o n A u t h o r i t y )
S t a t e m e n t o f N e t P o s i t i o n
J u n e 3 0 , 2 0 1 6
A s s e t s
C u r r e n t A s s e t s :
C a s h a n d i n v e s t m e n t s $ 1 1 7 , 1 4 8 , 0 2 2
R e c e i v a b l e s :
I n t e r e s t 1 7 7 , 3 0 1
V i o l a t i o n s , n e t 9 , 0 6 0 , 4 5 3
O t h e r , n e t 1 , 1 4 0 , 9 2 6
D u e f r o m o t h e r g o v e r n m e n t s 1 5 4 , 8 4 6
O t h e r a s s e t s 4 , 0 3 0 , 1 8 5
T o t a l c u r r e n t a s s e t s 1 3 1 , 7 1 1 , 7 3 3
N o n c u r r e n t A s s e t s :
R e s t r i c t e d c a s h a n d i n v e s t m e n t s :
C a s h e q u i v a l e n t s 2 3 , 8 7 3 , 8 4 5
C a p i t a l a s s e t s , n e t :
N o n d e p r e c i a b l e 1 , 3 7 1 , 6 4 3
D e p r e c i a b l e 2 , 3 6 6 , 2 7 4
I n t a n g i b l e a s s e t - t o l l r o a d f r a n c h i s e , n e t 1 2 8 , 0 4 1 , 2 8 9
T o t a l n o n c u r r e n t a s s e t s 1 5 5 , 6 5 3 , 0 5 1
T o t a l A s s e t s 2 8 7 , 3 6 4 , 7 8 4
D e f e r r e d O u t f l o w s o f R e s o u r c e s
D e f e r r e d c h a r g e o n r e f u n d i n g
T o t a l D e f e r r e d O u t f l o w s o f R e s o u r c e s
L i a b i l i t i e s
9 , 6 8 0 , 7 4 6
9 , 6 8 0 , 7 4 6
C u r r e n t L i a b i l i t i e s :
A c c o u n t s p a y a b l e 4 , 6 7 0 , 3 4 6
A c c r u e d i n t e r e s t p a y a b l e 2 , 1 0 7 , 2 0 9
D u e t o o t h e r g o v e r n m e n t s 6 , 0 4 4 , 5 3 0
U n e a r n e d r e v e n u e 4 , 5 7 7 , 1 8 2
O t h e r l i a b i l i t i e s 2 7 0 , 7 5 0
B o n d s p a y a b l e - d u e w i t h i n o n e y e a r 5 , 2 8 5 , 0 0 0
T o t a l c u r r e n t l i a b i l i t i e s 2 2 , 9 5 5 , 0 1 7
N o n c u r r e n t L i a b i l i t i e s :
B o n d s p a y a b l e - d u e i n m o r e t h a n o n e y e a r 1 1 8 , 4 4 0 , 2 5 7
T o t a l n o n c u r r e n t l i a b i l i t i e s 1 1 8 , 4 4 0 , 2 5 7
T o t a l L i a b i l i t i e s 1 4 1 , 3 9 5 , 2 7 4
N e t P o s i t i o n
N e t i n v e s t m e n t i n c a p i t a l a s s e t s 2 8 , 5 3 3 , 2 2 0
R e s t r i c t e d f o r :
D e b t s e r v i c e 3 6 , 4 5 0
C a p i t a l 1 0 , 0 2 9 , 9 0 0
O p e r a t i n g r e s e r v e s 3 , 0 0 8 , 9 7 0
U n r e s t r i c t e d 1 1 4 , 0 4 1 , 7 1 6
T o t a l N e t P o s i t i o n $ 1 5 5 , 6 5 0 , 2 5 6
S e e a c c o m p a n y i n g n o t e s t o t h e f i n a n c i a l s t a t e m e n t s .
91 Express Lanes Fund
(An Enterprise Fund of the Orange County Transportation Authority)
Statement of Revenues, Expenses and Changes in Fund Net Position
For the Year Ended June 30, 2016
Operating revenues:
Tolls, fees, and fines $ 52,240,208
Operating expenses:
Management and operational services 8,293,151
Administrative overhead 2,323,211
Other operating expenses 26,299
Insurance claims and premiums 334,218
Professional services 6,991,993
General and administrative 406,891
Depreciation and amortization 3,133,145
Total operating expenses 21,508,908
Operating income 30,731,300
Nonoperating revenues (expenses):
Investment earnings 1,692,137
Interest expense (5,670,225)
Other 712,977
Total nonoperating revenues (expenses) (3,265,111)
Change in net position
Total net position - beginning
Total net position - ending
27,466,189
128,184,067
$ 155,650,256
See accompanying notes to the financial statements.
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9 1 E x p r e s s L a n e s F u n d
( A n E n t e r p r i s e F u n d o f t h e O r a n g e C o u n t y T r a n s p o r t a t i o n A u t h o r i t y )
S t a t e m e n t o f C a s h F l o w s
F o r t h e Y e a r E n d e d J u n e 3 0 , 2 0 1 6
C a s h f l o w s f r o m o p e r a t i n g a c t i v i t i e s :
R e c e i p t s f r o m c u s t o m e r s a n d u s e r s $ 5 0 , 0 3 0 , 9 2 5
P a y m e n t s t o s u p p l i e r s ( 1 3 , 1 8 2 , 6 1 5 )
P a y m e n t s f o r O C T A i n t e r f u n d s e r v i c e s u s e d ( 2 , 3 2 3 , 2 1 1 )
M i s c e l l a n e o u s r e v e n u e r e c e i v e d 4 9 9 , 5 4 7
N e t c a s h p r o v i d e d b y o p e r a t i n g a c t i v i t i e s 3 5 , 0 2 4 , 6 4 6
C a s h f l o w s f r o m c a p i t a l a n d r e l a t e d f i n a n c i n g a c t i v i t i e s :
P r i n c i p a l p a y m e n t o n l o n g - t e r m d e b t ( 5 , 0 7 5 , 0 0 0 )
I n t e r e s t p a i d o n l o n g - t e r m d e b t ( 5 , 7 2 0 , 7 2 5 )
A c q u i s i t i o n a n d c o n s t r u c t i o n o f c a p i t a l a s s e t s ( 1 , 3 5 8 , 0 3 5 )
N e t c a s h u s e d f o r c a p i t a l a n d r e l a t e d f i n a n c i n g a c t i v i t i e s ( 1 2 , 1 5 3 , 7 6 0 )
C a s h f l o w s f r o m i n v e s t i n g a c t i v i t i e s :
I n t e r e s t r e c e i v e d 1 , 6 1 7 , 9 2 3
N e t c a s h p r o v i d e d b y i n v e s t i n g a c t i v i t i e s 1 , 6 1 7 , 9 2 3
N e t i n c r e a s e i n c a s h a n d c a s h e q u i v a l e n t s 2 4 , 4 8 8 , 8 0 9
C a s h a n d c a s h e q u i v a l e n t s a t b e g i n n i n g o f y e a r 1 1 6 , 5 3 3 , 0 5 8
C a s h a n d c a s h e q u i v a l e n t s a t e n d o f y e a r $ 1 4 1 , 0 2 1 , 8 6 7
R e c o n c i l i a t i o n o f c a s h a n d c a s h e q u i v a l e n t s t o s t a t e m e n t o f n e t p o s i t i o n :
C a s h a n d i n v e s t m e n t s $ 1 1 7 , 1 4 8 , 0 2 2
R e s t r i c t e d c a s h a n d i n v e s t m e n t s 2 3 , 8 7 3 , 8 4 5
T o t a l c a s h a n d c a s h e q u i v a l e n t s
S e e a c c o m p a n y i n g n o t e s t o t h e f i n a n c i a l s t a t e m e n t s .
1 1
$ 1 4 1 , 0 2 1 , 8 6 7
91 Express Lanes Fund
(An Enterprise Fund of the Orange County Transportation Authority)
Statement of Cash Flows (Continued)
For the Year Ended June 30, 2016
Reconciliation of operating income (loss) to net cash
provided by (used for) operating activities:
Operating income $ 30,731,300
Adjustments to reconcile operating income to net cash
provided by (used for) operating activities:
Depreciation expense 546,452
Amortization of Franchise Agreement 2,586,693
Amortization of prepaid expense 312,748
Amortization of prepaid insurance 334,218
Miscellaneous 499,547
Change in assets and liabilities:
Violations receivables, net (2,260,816)
Other receivables, net (78,094)
Other assets (4,344,723)
Accounts payable 735,867
Due to other governments 5,831,827
Unearned revenue 131,049
Other liabilities (1,422)
Total adjustments 4,293,346
Net cash provided by operating activities
$ 35,024,646
Noncash capital, financing and investing activities:
Amortization of bond premium $ (643,937)
Amortization of bond deferred charges $ 669,562
Investment earnings (accrued interest) $ 64,191
See accompanying notes to the financial statements.
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9 1 E x p r e s s L a n e s F u n d
( A n E n t e r p r i s e F u n d o f t h e O r a n g e C o u n t y T r a n s p o r t a t i o n A u t h o r i t y )
N o t e s t o t h e F i n a n c i a l S t a t e m e n t s
F o r t h e F i s c a l Y e a r E n d e d J u n e 3 0 , 2 0 1 6
1 . R e p o r t i n g E n t i t y
O n J a n u a r y 3 , 2 0 0 3 , t h e O r a n g e C o u n t y T r a n s p o r t a t i o n A u t h o r i t y ( O C T A ) p u r c h a s e d f r o m t h e
C a l i f o r n i a P r i v a t e T r a n s p o r t a t i o n C o m p a n y ( C P T C ) i t s i n t e r e s t i n a F r a n c h i s e A g r e e m e n t f o r t h e
9 1 E x p r e s s L a n e s . S e e n o t e 5 f o r f u r t h e r d i s c u s s i o n o f t h e s e r v i c e c o n c e s s i o n a r r a n g e m e n t .
T h e s e f i n a n c i a l s t a t e m e n t s i n c l u d e o n l y t h e a c t i v i t i e s o f t h e 9 1 E x p r e s s L a n e s F u n d , a n e n t e r p r i s e
f u n d o f O C T A . T h e s e f i n a n c i a l s t a t e m e n t s a r e n o t i n t e n d e d t o p r e s e n t t h e a c t i v i t i e s o f O C T A .
2 . S u m m a r y o f S i g n i f i c a n t A c c o u n t i n g P o l i c i e s
T h e a c c o u n t i n g p o l i c i e s o f t h e 9 1 E x p r e s s L a n e s F u n d a r e i n c o n f o r m i t y w i t h g e n e r a l l y a c c e p t e d
a c c o u n t i n g p r i n c i p l e s ( G A A P ) a p p l i c a b l e t o g o v e r n m e n t a l u n i t s . T h e G o v e r n m e n t a l A c c o u n t i n g
S t a n d a r d s B o a r d ( G A S B ) i s t h e a c c e p t e d s t a n d a r d - s e t t i n g b o d y f o r e s t a b l i s h i n g a c c o u n t i n g a n d
f i n a n c i a l r e p o r t i n g p r i n c i p l e s .
B a s i s o f A c c o u n t i n g
T h e f i n a n c i a l s t a t e m e n t s o f t h e 9 1 E x p r e s s L a n e s F u n d a r e r e p o r t e d u s i n g t h e e c o n o m i c r e s o u r c e s
m e a s u r e m e n t f o c u s a n d t h e a c c r u a l b a s i s o f a c c o u n t i n g . R e v e n u e s , c o n s i s t i n g s u b s t a n t i a l l y o f
t o l l s a n d f e e s , a r e r e c o r d e d w h e n e a r n e d , a n d e x p e n s e s a r e r e c o r d e d w h e n a l i a b i l i t y i s i n c u r r e d ,
r e g a r d l e s s o f t h e t i m i n g o f r e l a t e d c a s h f l o w s . T o l l a m o u n t s a r e c o l l e c t e d f r o m c u s t o m e r s o n
a p r e p a i d b a s i s , a n d u n e a r n e d t o l l s a r e r e p o r t e d a s u n e a r n e d r e v e n u e . T o l l r e v e n u e i s r e c o g n i z e d
w h e n t h e c u s t o m e r s u t i l i z e t h e t o l l r o a d f a c i l i t y .
E n t e r p r i s e f u n d s d i s t i n g u i s h o p e r a t i n g r e v e n u e s a n d e x p e n s e s f r o m n o n o p e r a t i n g i t e m s .
O p e r a t i n g r e v e n u e s a n d e x p e n s e s g e n e r a l l y r e s u l t f r o m p r o v i d i n g s e r v i c e s i n c o n n e c t i o n w i t h a n
e n t e r p r i s e f u n d ' s p r i n c i p a l o n g o i n g o p e r a t i o n s . T h e p r i n c i p a l o p e r a t i n g r e v e n u e s o f t h e
9 1 E x p r e s s L a n e s F u n d a r e c h a r g e s t o c u s t o m e r s f o r u s e o f t h e t o l l f a c i l i t y . O p e r a t i n g e x p e n s e s
f o r t h e 9 1 E x p r e s s L a n e s F u n d i n c l u d e t h e c o s t o f s e r v i c e s , a d m i n i s t r a t i v e e x p e n s e s , a n d
d e p r e c i a t i o n a n d a m o r t i z a t i o n o n c a p i t a l a s s e t s . A l l r e v e n u e s a n d e x p e n s e s n o t m e e t i n g t h i s
d e f i n i t i o n a r e r e p o r t e d a s n o n o p e r a t i n g r e v e n u e s a n d e x p e n s e s .
W h e n b o t h r e s t r i c t e d a n d u n r e s t r i c t e d r e s o u r c e s a r e a v a i l a b l e f o r u s e , i t i s t h e 9 1 E x p r e s s L a n e s
F u n d ' s p o l i c y t o u s e r e s t r i c t e d r e s o u r c e s f i r s t a n d t h e n u n r e s t r i c t e d r e s o u r c e s a s t h e y a r e n e e d e d .
1 3
91 Express Lanes Fund
Notes to the Financial Statements
For the Fiscal Year Ended June 30, 2016
Cash and Investments
The 91 Express Lanes Fund participates in OCTA's Commingled Investment Pool. OCTA
maintains cash and investments in accordance with an Investment Policy (Policy) adopted
initially by OCTA's Board of Directors (Board) on May 8, 1995, and most recently amended
on June 13, 2016. The Policy complies with, or is more restrictive than, the California
Government Code (Code). At June 30, 2016, the investment portfolios were maintained at MUFG
Union Bank, N.A. as custodial bank. OCTA's Commingled Investment Pool is managed by four
private sector investment managers. Separate investment manager accounts are maintained for
the proceeds of bond issues, with the earnings for each bond issue accounted for separately.
Cash from other OCTA revenue sources is commingled for investment purposes in the OCTA
Commingled Investment Pool, with investment earnings allocated to the different accounts based
on average daily account balances.
OCTA holds investments that are measured at fair value on a recurring basis. OCTA categorizes
the fair value measurements of its investments based on the hierarchy established by GAAP. The
fair value hierarchy, which has three levels, is based on the valuation inputs used to measure an
asset's fair value: Level 1 inputs are quoted prices in active markets for identical assets; Level 2
inputs are inputs -other than quoted prices included in Level 1-that are observable including
quoted prices for similar assets in active markets and quoted prices for identical or similar assets
in markets that are not active; Level 3 inputs are unobservable inputs. OCTA's leveled
investments are measured using Level inputs.
Investments in U.S. government and U.S. agency securities, medium -term notes, repurchase
agreements, variable and floating rate securities, mortgage and asset -backed securities and
corporate notes are carried at fair value based on quoted market prices, except for money market
investments and participating interest -earning investment contracts with a remaining maturity of
one year or less at purchase date, which are carried at amortized cost which approximates fair
value. The Orange County Treasury Investment Pool (OCIP) is carried at fair value based on the
value of each participating dollar as provided by the OCIP. The state managed Local Agency
Investment Fund (LAIF) is carried at fair value based on the value of each participating dollar as
provided by LAIF.
The Policy requires that assets in the portfolio consist of the following investments, with
maximum permissible concentrations based on book value, and may be more restrictive than
applicable state statutes for the following investment types: OCTA notes and bonds, U.S.
treasuries, federal instrumentality securities, federal agencies, State of California and local agency
obligations, banker's acceptance, commercial paper, negotiable certificates of deposit, repurchase
agreements, medium -term maturity corporate securities, money market funds, other mutual
funds, mortgage or asset -backed securities, LAIF, OCIP, variable and floating rate securities and
bank deposits. Investment agreements are also allowed for bond issues.
All investments are subject to a maximum maturity of five years, unless specific direction to
exceed the limit is given by the Board and as permitted by the Code. OCTA policy is to invest
only in high quality instruments as permitted by the Code, subject to the limitations of the Policy.
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9 1 E x p r e s s L a n e s F u n d
N o t e s t o t h e F i n a n c i a l S t a t e m e n t s
F o r t h e F i s c a l Y e a r E n d e d J u n e 3 0 , 2 0 1 6
C a s h a n d C a s h E q u i v a l e n t s
F o r t h e p u r p o s e o f t h e s t a t e m e n t o f c a s h f l o w s , O C T A c o n s i d e r s a l l s h o r t - t e r m i n v e s t m e n t s w i t h
a n i n i t i a l m a t u r i t y o f t h r e e m o n t h s o r l e s s t o b e c a s h e q u i v a l e n t s . A l l d e p o s i t s , c o m m e r c i a l p a p e r ,
m o n e y m a r k e t f u n d s , c e r t i f i c a t e s o f d e p o s i t , a n d t h e 9 1 E x p r e s s L a n e s F u n d ' s s h a r e o f t h e O C T A
C o m m i n g l e d I n v e s t m e n t P o o l r e p r e s e n t c a s h a n d c a s h e q u i v a l e n t s f o r c a s h f l o w p u r p o s e s .
R e s t r i c t e d C a s h a n d I n v e s t m e n t s
I n v e s t m e n t s s e t a s i d e i n t h e S e n i o r L i e n R e s e r v e F u n d , M a j o r M a i n t e n a n c e R e s e r v e F u n d , a n d
O p e r a t i n g R e s e r v e F u n d a r e p u r s u a n t t o t h e t e r m s o f t h e 2 0 1 3 I n d e n t u r e f o r t h e $ 1 2 4 , 4 1 5 , 0 0 0 T o l l
R o a d R e v e n u e R e f u n d i n g B o n d s a n d t h e i r u s e i s l i m i t e d b y a p p l i c a b l e d e b t c o v e n a n t s .
P e r m i t t e d i n v e s t m e n t s p e r t h e d e b t c o v e n a n t s i n c l u d e : g o v e r n m e n t o b l i g a t i o n s , S t a t e o f
C a l i f o r n i a a n d l o c a l a g e n c y o b l i g a t i o n s , b a n k e r ' s a c c e p t a n c e s , c o m m e r c i a l p a p e r , n e g o t i a b l e
c e r t i f i c a t e s o f d e p o s i t , r e p u r c h a s e a g r e e m e n t s , m o n e y m a r k e t f u n d s , o t h e r m u t u a l f u n d s ,
i n v e s t m e n t a g r e e m e n t s , O C I P , a n d v a r i a b l e a n d f l o a t i n g r a t e s e c u r i t i e s .
R e c e i v a b l e s
V i o l a t i o n s r e c e i v a b l e s i n c l u d e a n e s t i m a t e f o r o u t s t a n d i n g u n p a i d v i o l a t i o n s t h a t t h e 9 1 E x p r e s s
L a n e s F u n d a n t i c i p a t e s t o c o l l e c t . F o r v i o l a t i o n s l e s s t h a n o r e q u a l t o 9 0 d a y s o l d , t h e r e c e i v a b l e
i s b a s e d o n a 1 2 - m o n t h a v e r a g e o f v i o l a t i o n s c o l l e c t e d , a n d i s r e c o r d e d n e t o f a n a l l o w a n c e f o r
u n c o l l e c t i b l e a c c o u n t s o f $ 9 4 8 , 6 6 2 a t J u n e 3 0 , 2 0 1 6 . F o r u n p a i d v i o l a t i o n s i n e x c e s s o f 9 0 d a y s , t h e
r e c e i v a b l e i s e s t i m a t e d u s i n g a t h r e e - y e a r a v e r a g e o f v i o l a t i o n s c o l l e c t e d a n d i s r e c o r d e d n e t
o f u n c o l l e c t i b l e a c c o u n t s a s t h e m a j o r i t y i s n o t c o n s i d e r e d p r o b a b l e o f c o l l e c t i o n .
O t h e r r e c e i v a b l e s i n c l u d e a m o u n t s d u e f r o m o t h e r C a l i f o r n i a t o l l r o a d a g e n c i e s r e l a t e d t o t h e i r
c u s t o m e r s ' u s e o f t h e 9 1 E x p r e s s L a n e s , a s w e l l a s a m o u n t s o w e d f r o m c u s t o m e r s , n e t o f a n
a l l o w a n c e f o r u n c o l l e c t i b l e a c c o u n t s o f $ 3 5 4 , 9 6 9 a t J u n e 3 0 , 2 0 1 6 .
A n e s t i m a t e d $ 6 . 3 m i l l i o n o f v i o l a t i o n a n d c u s t o m e r r e c e i v a b l e s a r e n o t e x p e c t e d t o b e c o l l e c t e d
w i t h i n o n e y e a r . T h e 9 1 E x p r e s s L a n e s u t i l i z e s a n o u t s i d e c o l l e c t i o n a g e n c y t o a s s i s t i n t h e
r e c o v e r y o f u n p a i d c u s t o m e r b a l a n c e s a n d v i o l a t i o n s e x c e e d i n g 9 0 d a y s .
D u e f r o m o t h e r G o v e r n m e n t s
D u e f r o m o t h e r g o v e r n m e n t s i n c l u d e r e c e i v a b l e s d u e f r o m o t h e r g o v e r n m e n t a g e n c i e s .
O t h e r A s s e t s
O t h e r a s s e t s i n c l u d e p r e p a i d e x p e n s e s , a d v a n c e s f o r t h e p a v e m e n t r e h a b i l i t a t i o n p r o j e c t , a n d
r e f u n d a b l e d e p o s i t s .
1 5
91 Express Lanes Fund
Notes to the Financial Statements
For the Fiscal Year Ended June 30, 2016
Capital Assets
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Capital assets include construction in progress, improvements, equipment, computer hardware,
software, furniture and fixtures, and transponders. Capital assets are defined by the 91 Express
Lanes Fund as assets with an initial, individual cost of more than $5,000 and a useful life in excess
of one year. It is also the 91 Express Lanes Fund's policy to capitalize transponder purchases, as
they are considered a significant class of assets even though individually under $5,000. Such
assets are recorded at historical cost. The costs of normal maintenance and repairs that do not
add value to the asset or materially extend asset lives are not capitalized.
Capital assets are depreciated using the straight-line method over the following estimated useful
lives:
Capital Asset Type Useful Life
Improvements 10-30 years
Equipment, furniture and fixtures 3-10 years
Computer hardware and software 3-5 years
Transponders 5-7 years
Intangible Asset - Toll Facility Franchise
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OCTA purchased the interest in the Franchise Agreement for the toll facility from CPTC on
January 3, 2003. The toll facility franchise is amortized over the remaining life of the Franchise
Agreement through December 2065.
Deferred Outflows
In addition to assets, the statement of net position will sometimes report a separate section for
deferred outflows of resources. This separate financial statement element, deferred outflows of
resources, represents a consumption of net position that applies to a future period and so will not
be recognized as an outflow of resources (expense) until then. As of June 30, 2016, the 91 Express
Lanes Fund only has one item that qualifies for reporting in this category. It is the deferred
charge on refunding reported in the statement of net position. A deferred charge on refunding
results from the difference in the carrying value of refunded debt and its reacquisition price. This
amount is deferred and amortized over the shorter of the life of the refunded or refunding debt.
•
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9 1 E x p r e s s L a n e s F u n d
N o t e s t o t h e F i n a n c i a l S t a t e m e n t s
F o r t h e F i s c a l Y e a r E n d e d J u n e 3 0 , 2 0 1 6
D u e t o o t h e r G o v e r n m e n t s
D u e t o o t h e r g o v e r n m e n t s i n c l u d e p a y a b l e s d u e t o o t h e r g o v e r n m e n t a g e n c i e s .
R i s k M a n a g e m e n t
T h e 9 1 E x p r e s s L a n e s F u n d p u r c h a s e s c o m m e r c i a l p r o p e r t y i n s u r a n c e i n c l u d i n g b u s i n e s s
i n t e r r u p t i o n , e a r t h q u a k e a n d f l o o d c o v e r a g e r e l a t e d t o t h e t o l l f a c i l i t y . A d d i t i o n a l l y , t h e
9 1 E x p r e s s L a n e s F u n d p a r t i c i p a t e s i n O C T A ' s s e l f - i n s u r a n c e g e n e r a l l i a b i l i t y p r o g r a m . L i a b i l i t y
c l a i m s a r e r e s o l v e d b y O C T A a n d a r e a n e x p e n s e o f t h e 9 1 E x p r e s s L a n e s F u n d .
N e t P o s i t i o n
N e t p o s i t i o n r e p r e s e n t s t h e d i f f e r e n c e b e t w e e n a s s e t s p l u s d e f e r r e d o u t f l o w o f r e s o u r c e s a n d
l i a b i l i t i e s p l u s d e f e r r e d i n f l o w o f r e s o u r c e s a n d i s c l a s s i f i e d i n t o t h r e e c a t e g o r i e s :
�% N e t i n v e s t m e n t i n c a p i t a l a s s e t s - R e f l e c t s n e t p o s i t i o n o f t h e 9 1 E x p r e s s L a n e s F u n d i n v e s t e d i n
c a p i t a l a s s e t s a n d t h e i n t a n g i b l e a s s e t n e t o f r e l a t e d d e b t . T h i s n e t p o s i t i o n i s n o t a c c e s s i b l e
f o r o t h e r p u r p o s e s .
�% R e s t r i c t e d n e t p o s i t i o n - R e p r e s e n t s n e t p o s i t i o n n o t a c c e s s i b l e f o r g e n e r a l u s e , w i t h t h e u s e
s u b j e c t t o r e s t r i c t i o n s e n f o r c e a b l e b y t h i r d p a r t i e s . T h e s t a t e m e n t o f n e t p o s i t i o n i n c l u d e s
r e s t r i c t e d n e t p o s i t i o n f o r t h e p o r t i o n o f d e b t a t t r i b u t a b l e t o u n s p e n t p r o c e e d s , r e s t r i c t e d b y
t h e 2 0 1 3 T o l l R o a d R e v e n u e R e f u n d i n g B o n d s M a s t e r I n d e n t u r e o f T r u s t f o r d e b t s e r v i c e ,
c a p i t a l , a n d o p e r a t i n g e x p e n s e s .
�% U n r e s t r i c t e d n e t p o s i t i o n - R e p r e s e n t s n e t p o s i t i o n a v a i l a b l e f o r g e n e r a l u s e .
U s e o f E s t i m a t e s
T h e p r e p a r a t i o n o f t h e f i n a n c i a l s t a t e m e n t s i n c o n f o r m i t y w i t h a c c o u n t i n g p r i n c i p l e s g e n e r a l l y
a c c e p t e d i n t h e U n i t e d S t a t e s r e q u i r e s m a n a g e m e n t t o m a k e e s t i m a t e s a n d a s s u m p t i o n s t h a t
a f f e c t c e r t a i n r e p o r t e d a m o u n t s a n d d i s c l o s u r e s d u r i n g t h e r e p o r t i n g p e r i o d . A s s u c h , a c t u a l
r e s u l t s c o u l d d i f f e r f r o m t h o s e e s t i m a t e s .
1 7
91 Express Lanes Fund
Notes to the Financial Statements
For the Fiscal Year Ended June 30, 2016
New Effective Accounting Pronouncements
In fiscal year 2015-16, OCTA implemented the following GASB Statements:
GASB Statement No. 72
In February 2015, GASB issued Statement No. 72, Fair Value Measurement and Application.
This Statement addresses accounting and financial reporting issues related to fair value
measurements. The definition of fair value is the price that would be received to sell an asset
or paid to transfer a liability in an orderly transaction between market participants at the
measurement date. It is considered to be the exit price. This Statement provides guidance for
determining a fair value measurement for financial reporting purposes. This Statement is
effective for OCTA's fiscal year ending June 30, 2016. Notes 2 and 3 include information
required by this Statement.
GASB Statement No. 73
In June 2015, GASB issued Statement No. 73, Accounting and Financial Reporting for
Pensions and Related Assets That Are Not within the Scope of GASB Statement 68, and
Amendments to Certain Provisions of GASB Statements 67 and 68. The objective of this
Statement is to improve the usefulness of information about pensions included in the general
purpose external financial reports of state and local governments for making decisions and
assessing accountability. This Statement establishes requirements for defined benefit
pensions that are not within the scope of Statement No. 68, Accounting and Financial Reporting
for Pensions, as well as for the assets accumulated for purposes of providing those pensions.
It also amends certain provisions of Statement No. 67, Financial Reporting for Pension Plans,
and Statement No. 68 for pension plans and pensions that are within their respective scopes.
This Statement is effective in two phases for periods beginning after June 15, 2015 and June
15, 2016. However, OCTA decided to early implement the provisions effective next fiscal
year. There was no current effect on the financial statements of the 91 Express Lanes Fund as
a result of the implementation of this Statement.
GASB Statement No. 76
In June 2015, GASB issued Statement No. 76, The Hierarchy of Generally Accepted
Accounting Principles for State and Local Governments. This Statement supersedes
Statement No. 55, The Hierarchy of Generally Accepted Accounting Principles for State and Local
Governments. The objective of this Statement is to identify the hierarchy of GAAP. This
Statement reduces the GAAP hierarchy to two categories of authoritative GAAP and
addresses the use of authoritative and nonauthoritative literature in the event that the
accounting treatment for a transaction or other event is not specified within a source of
authoritative GAAP. This Statement is effective for OCTA's fiscal year ending June 30, 2016.
The implementation of this Statement did not have a material effect on the financial
statements of the 91 Express Lanes Fund.
18
•
•
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"
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9 1 E x p r e s s L a n e s F u n d
N o t e s t o t h e F i n a n c i a l S t a t e m e n t s
F o r t h e F i s c a l Y e a r E n d e d J u n e 3 0 , 2 0 1 6
G A S B S t a t e m e n t N o . 7 8
I n D e c e m b e r 2 0 1 5 , G A S B i s s u e d S t a t e m e n t N o . 7 8 , P e n s i o n s P r o v i d e d t h r o u g h C e r t a i n
M u l t i p l e - E m p l o y e r D e f i n e d B e n e f i t P e n s i o n P l a n s . T h e o b j e c t i v e o f t h i s S t a t e m e n t i s t o
a d d r e s s a p r a c t i c e i s s u e r e g a r d i n g t h e s c o p e a n d a p p l i c a b i l i t y o f S t a t e m e n t N o . 6 8 , A c c o u n t i n g
a n d F i n a n c i a l R e p o r t i n g f o r P e n s i o n s . T h e S t a t e m e n t a m e n d s t h e s c o p e a n d a p p l i c a b i l i t y o f
G A S B S t a t e m e n t N o . 6 8 t o e x c l u d e c e r t a i n t y p e s o f c o s t - s h a r i n g m u l t i p l e - e m p l o y e r p l a n s .
T h e r e q u i r e m e n t s o f t h i s S t a t e m e n t a r e e f f e c t i v e f o r r e p o r t i n g p e r i o d s b e g i n n i n g a f t e r
D e c e m b e r 1 5 , 2 0 1 5 . H o w e v e r , O C T A d e c i d e d t o e a r l y i m p l e m e n t t h i s S t a t e m e n t i n f i s c a l y e a r
e n d i n g J u n e 3 0 , 2 0 1 6 . T h e r e w a s n o c u r r e n t e f f e c t o n t h e f i n a n c i a l s t a t e m e n t s o f t h e 9 1
E x p r e s s L a n e s F u n d a s a r e s u l t o f t h e i m p l e m e n t a t i o n t h i s S t a t e m e n t .
G A S B S t a t e m e n t N o . 7 9
I n D e c e m b e r 2 0 1 5 , G A S B i s s u e d S t a t e m e n t N o . 7 9 , C e r t a i n E x t e r n a l I n v e s t m e n t P o o l s a n d
P o o l P a r t i c i p a n t s . T h i s S t a t e m e n t a d d r e s s e s a c c o u n t i n g a n d f i n a n c i a l r e p o r t i n g f o r c e r t a i n
e x t e r n a l i n v e s t m e n t p o o l s a n d p o o l p a r t i c i p a n t s . I t e s t a b l i s h e s c r i t e r i a f o r a n e x t e r n a l
i n v e s t m e n t p o o l t o q u a l i f y f o r m a k i n g t h e e l e c t i o n t o m e a s u r e a l l o f i t s i n v e s t m e n t s a t
a m o r t i z e d c o s t f o r f i n a n c i a l r e p o r t i n g p u r p o s e s . I f a n e x t e r n a l i n v e s t m e n t p o o l m e e t s t h e
c r i t e r i a i n t h i s S t a t e m e n t a n d m e a s u r e s a l l o f i t s i n v e s t m e n t s a t a m o r t i z e d c o s t , t h e p o o l ' s
p a r t i c i p a n t s a l s o s h o u l d m e a s u r e t h e i r i n v e s t m e n t s i n t h a t e x t e r n a l i n v e s t m e n t p o o l a t
a m o r t i z e d c o s t f o r f i n a n c i a l r e p o r t i n g p u r p o s e s . T h i s S t a t e m e n t i s e f f e c t i v e f o r O C T A ' s f i s c a l
y e a r e n d i n g J u n e 3 0 , 2 0 1 6 . T h e i m p l e m e n t a t i o n o f t h i s S t a t e m e n t d i d n o t h a v e a m a t e r i a l
e f f e c t o n t h e f i n a n c i a l s t a t e m e n t s o f t h e 9 1 E x p r e s s L a n e s F u n d .
G A S B S t a t e m e n t N o . 8 2
I n M a r c h 2 0 1 6 , G A S B i s s u e d S t a t e m e n t N o . 8 2 , P e n s i o n I s s u e s a n a m e n d m e n t o f G A S B
S t a t e m e n t s N o . 6 7 , N o . 6 8 , a n d N o . 7 3 . T h e o b j e c t i v e o f t h i s S t a t e m e n t i s t o a d d r e s s c e r t a i n
i s s u e s r e l a t e d t o S t a t e m e n t s N o . 6 7 , F i n a n c i a l R e p o r t i n g f o r P e n s i o n P l a n s , N o . 6 8 , A c c o u n t i n g
a n d F i n a n c i a l R e p o r t i n g f o r P e n s i o n s , a n d N o . 7 3 , A c c o u n t i n g a n d F i n a n c i a l R e p o r t i n g f o r P e n s i o n s
a n d R e l a t e d A s s e t s T h a t A r e N o t w i t h i n t h e S c o p e o f G A S B S t a t e m e n t 6 8 , a n d A m e n d m e n t s t o
C e r t a i n P r o v i s i o n s o f G A S B S t a t e m e n t s 6 7 a n d 6 8 . T h e i s s u e s a d d r e s s e d b y t h i s S t a t e m e n t a r e
r e l a t e d t o t h e p r e s e n t a t i o n o f p a y r o l l - r e l a t e d m e a s u r e s i n r e q u i r e d s u p p l e m e n t a r y
i n f o r m a t i o n . I n a d d i t i o n , t h i s S t a t e m e n t a d d r e s s e s t h e s e l e c t i o n o f a s s u m p t i o n s a n d t h e
t r e a t m e n t o f d e v i a t i o n s f r o m t h e g u i d a n c e i n a n A c t u a r i a l S t a n d a r d o f P r a c t i c e f o r f i n a n c i a l
r e p o r t i n g p u r p o s e s , a n d t h e c l a s s i f i c a t i o n o f p a y m e n t s m a d e b y e m p l o y e r s t o s a t i s f y
e m p l o y e e ( p l a n m e m b e r ) c o n t r i b u t i o n r e q u i r e m e n t s . T h i s S t a t e m e n t i s e f f e c t i v e f o r O C T A ' s
f i s c a l y e a r e n d i n g J u n e 3 0 , 2 0 1 6 . T h e r e w a s n o c u r r e n t e f f e c t o n t h e f i n a n c i a l s t a t e m e n t s o f
t h e 9 1 E x p r e s s L a n e s F u n d a s a r e s u l t o f t h e i m p l e m e n t a t i o n t h i s S t a t e m e n t .
1 9
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"
"
9 1 E x p r e s s L a n e s F u n d
N o t e s t o t h e F i n a n c i a l S t a t e m e n t s
F o r t h e F i s c a l Y e a r E n d e d J u n e 3 0 , 2 0 1 6
3 . C a s h a n d I n v e s t m e n t s
C a s h a n d i n v e s t m e n t s a r e c o m p r i s e d o f t h e f o l l o w i n g a t J u n e 3 0 , 2 0 1 6 :
D e p o s i t s :
P e t t y c a s h $ 5 5 0
D e p o s i t s 2 1 2 , 5 7 1
T o t a l d e p o s i t s 2 1 3 , 1 2 1
I n v e s t m e n t s :
W i t h O C T A C o m m i n g l e d I n v e s t m e n t P o o l 1 1 6 , 9 7 7 , 5 2 2
W i t h t r u s t e e 2 3 , 8 3 1 , 2 2 4
T o t a l i n v e s t m e n t s 1 4 0 , 8 0 8 , 7 4 6
T o t a l c a s h a n d i n v e s t m e n t s $ 1 4 1 , 0 2 1 , 8 6 7
T o t a l d e p o s i t s a n d i n v e s t m e n t s a r e r e p o r t e d i n t h e f i n a n c i a l s t a t e m e n t s a s :
U n r e s t r i c t e d c a s h a n d i n v e s t m e n t s
R e s t r i c t e d c a s h a n d i n v e s t m e n t s :
C a s h e q u i v a l e n t s
T o t a l c a s h a n d i n v e s t m e n t s
$ 1 1 7 , 1 4 8 , 0 2 2
2 3 , 8 7 3 , 8 4 5
$ 1 4 1 , 0 2 1 , 8 6 7
A s o f J u n e 3 0 , 2 0 1 6 , t h e 9 1 E x p r e s s L a n e s F u n d h a d t h e f o l l o w i n g i n v e s t m e n t s :
I n v e s t m e n t
O C T A C o m m i n g l e d
I n v e s t m e n t P o o l
H e l d b y t r u s t e e :
* M o n e y M a r k e t F u n d s
* C o m m e r c i a l P a p e r
W e i g h t e d
I n t e r e s t A v e r a g e
R a t e M a t u r i t y
P r i n c i p a l F a i r V a l u e R a n g e M a t u r i t y R a n g e ( Y e a r s )
D i s c o u n t 7 / 1 / 1 6 - 6 / 3 0 / 2 1 1 . 9 9
$ 1 1 6 , 0 1 8 , 9 7 8 $ 1 1 6 , 9 7 7 , 5 2 2 . 0 0 1 % - 8 . 7 5 %
3 1 3 3 1 3 0 . 0 % - 0 . 0 1 % 7 / 1 / 1 6 1 D a y
2 3 , 8 3 0 , 9 1 1 2 3 , 8 3 0 , 9 1 1 0 . 3 0 % - 0 . 3 2 % 7 / 5 / 1 6 - 8 / 2 / 1 6 . 0 5
T o t a l i n v e s t m e n t s $ 1 3 9 , 8 5 0 , 2 0 2 $ 1 4 0 , 8 0 8 , 7 4 6
P o r t f o l i o W e i g h t e d A v e r a g e 1 . 9 5
* M o n e y m a r k e t f u n d s a n d c o m m e r c i a l p a p e r a r e m e a s u r e d a t a m o r t i z e d c o s t w h i c h
a p p r o x i m a t e s f a i r v a l u e .
2 0
91 Express Lanes Fund
Notes to the Financial Statements
For the Fiscal Year Ended June 30, 2016
As of June 30, 2016, the 91 Express Lanes Fund had $116,977,522 invested in the OCTA's
Commingled Investment Pool (CIP). OCTA's CIP investments are carried at fair value except for
money market investments and participating interest -earning investment contracts with a
remaining maturity of one year or less at purchase date carried at amortized cost which
approximates fair value.
Deposits and withdrawals in the OCTA's CIP are made on the basis of $1.00 (cost basis) and not
fair value. Accordingly, the 91 Express Lanes Fund's investment in the OCTA's CIP at June 30,
2016 is uncategorized, not defined as a Level 1, Level 2, or Level input.
Refer to the OCTA Comprehensive Annual Financial Report (CAFR) for fiscal year 2015-16 for
details on valuation techniques, fair value hierarchy, interest rate risk, variable rate notes and
custodial credit risk related to the OCTA's CIP underlying investments.
Credit Risk
The Policy sets minimum acceptable credit ratings for investments from any of the three
nationally recognized rating services: Standard & Poor's Corporation (S&P), Moody's Investors
Service (Moody's), and Fitch Ratings (Fitch). For an issuer of short-term debt, the rating must be
no less than A-1 (S&P), P-1 (Moody's), or F1 (Fitch), while an issuer of long-term debt must be
rated no less than an "A" by two of the three rating services. OCTA's CIP is not rated.
The following is a summary of the credit quality distribution and concentration of credit risk by
investment type as a percentage of fair value of the 91 Express Lanes Fund's portfolio at
June 30, 2016. (NR means Not Rated):
Investments
OCTA Commingled Investment Pool
Held by trustee:
Money Market Funds
Commercial Paper
Total
% of 91 Express
S&P Moody's Fitch Lanes Portfolio
NR NR NR 83.08%
AAAm Aaa AAA
A-1 P-1 F1
21
0.00 %
16.92%
100.00 %
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9 1 E x p r e s s L a n e s F u n d
N o t e s t o t h e F i n a n c i a l S t a t e m e n t s
F o r t h e F i s c a l Y e a r E n d e d J u n e 3 0 , 2 0 1 6
C o n c e n t r a t i o n o f C r e d i t R i s k
A t J u n e 3 0 , 2 0 1 6 , O C T A d i d n o t e x c e e d t h e P o l i c y m a x i m u m c o n c e n t r a t i o n s a s s t a t e d b e l o w :
I s s u e r / C o u n t e r - P a r t y D i v e r s i f i c a t i o n G u i d e l i n e s F o r A l l S e c u r i t i e s E x c e p t F e d e r a l
A g e n c i e s , F e d e r a l I n s t r u m e n t a l i t i e s , I n v e s t m e n t A g r e e m e n t s , R e p u r c h a s e A g r e e m e n t s a n d
O C T A D e b t
5 % f o r a n y o n e c o r p o r a t i o n , b a n k , l o c a l a g e n c y , s p e c i a l p u r p o s e v e h i c l e o r o t h e r
c o r p o r a t e n a m e f o r o n e o r m o r e s e r i e s o f s e c u r i t i e s .
I s s u e r / C o u n t e r - P a r t y D i v e r s i f i c a t i o n G u i d e l i n e s F o r F e d e r a l A g e n c i e s , F e d e r a l
I n s t r u m e n t a l i t i e s a n d R e p u r c h a s e A g r e e m e n t s
" 3 5 % f o r a n y o n e F e d e r a l A g e n c y o r F e d e r a l I n s t r u m e n t a l i t i e s .
" 5 0 % f o r a n y o n e r e p u r c h a s e a g r e e m e n t c o u n t e r - p a r t y n a m e i f t h e m a t u r i t y / t e r m i s l e s s
t h a n o r e q u a l t o 7 d a y s .
" 3 5 % f o r a n y o n e r e p u r c h a s e a g r e e m e n t c o u n t e r - p a r t y n a m e i f t h e m a t u r i t y / t e r m i s
g r e a t e r t h a n 7 d a y s .
I s s u e r / C o u n t e r - P a r t y D i v e r s i f i c a t i o n G u i d e l i n e s f o r O C T A ' s D e b t
O C T A c a n p u r c h a s e a l l o r a p o r t i o n o f t h e O r a n g e C o u n t y T r a n s p o r t a t i o n A u t h o r i t y ' s
d e b t , i n c l u d i n g n o t e s a n d b o n d s p a y a b l e s o l e l y o u t o f t h e r e v e n u e s f r o m a r e v e n u e -
p r o d u c i n g p r o p e r t y o w n e d , c o n t r o l l e d o r o p e r a t e d b y O C T A o r b y a d e p a r t m e n t , b o a r d ,
a g e n c y o r a u t h o r i t y o f O C T A w h i c h m a y b e a r i n t e r e s t a t a f i x e d o r f l o a t i n g r a t e ,
p r o v i d i n g t h e p u r c h a s e d o e s n o t e x c e e d 2 5 % o f t h e M a x i m u m P o r t f o l i o a n d w h e n
a u t h o r i z e d b y t h e I n t e r n a l R e v e n u e S e r v i c e .
T h e f o l l o w i n g i s a s u m m a r y o f t h e c o n c e n t r a t i o n o f c r e d i t r i s k b y i s s u e r a s a p e r c e n t a g e o f t h e f a i r
v a l u e o f t h e 9 1 E x p r e s s L a n e s F u n d ' s p o r t f o l i o a t J u n e 3 0 , 2 0 1 6 :
% o f 9 1 E x p r e s s
I s s u e r A m o u n t L a n e s P o r t f o l i o
T o y o t a ( C o m m e r c i a l P a p e r )
G E C a p i t a l T r e a s u r y ( C o m m e r c i a l P a p e r )
2 2
$ 1 2 , 9 9 6 , 2 4 6
$ 1 0 , 8 3 4 , 6 6 5
9 . 2 3 %
7 . 6 9 %
91 Express Lanes Fund
Notes to the Financial Statements
For the Fiscal Year Ended June 30, 2016
4. Capital Assets
Capital asset activity for the 91 Express Lanes Fund for the year ended June 30, 2016 is as follows:
Capital assets, not being depreciated:
Construction in progress
Total capital assets, not being depreciated
Capital assets, being depreciated:
Improvements
Communications equipment
Computer hardware and software
Transponders
Equipment, furniture and fixtures
Total capital assets, being depreciated
Less accumulated depreciation for:
Improvements
Communications equipment
Computer hardware and software
Transponders
Equipment, furniture and fixtures
Total accumulated depreciation
Total capital assets, being depreciated, net
Total capital assets, net
Beginning
Balance
Ending
Increases Decreases Balance
$ 263,476 $ 1,108,167 $
- $ 1,371,643
263,476 1,108,167
1,371,643
3,195,925
2,983,042
3,015,463
4,354,100
161,925
15,247 (15,181)
293,205 (341,111)
3,195,925
2,983,042
3,015,529
4,306,194
161,925
13,710,455 308,452 (356,292) 13,662,615
(1,707,766) (146,851)
(2,983,042)
(2,903,259) (25,329)
(3,399,461) (358,130)
(112,653) (16,142)
(11,106,181)
2,604,274
(1,854,617)
(2,983,042)
15,181 (2,913,407)
341,111 (3,416,480)
(128,795)
(546,452) 356,292 (11,296,341)
(238,000) - 2,366,274
$ 2,867,750 $ 870,167 $ $ 3,737,917
The decrease in depreciable capital assets is mainly due to the disposal of transponders in
addition to the increase in accumulated depreciation during the fiscal year.
The increase in capital assets is mainly due to leasehold improvements and expansion in progress
at the 91 Express Lanes administrative offices.
23
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9 1 E x p r e s s L a n e s F u n d
N o t e s t o t h e F i n a n c i a l S t a t e m e n t s
F o r t h e F i s c a l Y e a r E n d e d J u n e 3 0 , 2 0 1 6
5 . S e r v i c e C o n c e s s i o n A r r a n g e m e n t s - T o l l F a c i l i t y F r a n c h i s e
O n J a n u a r y 3 , 2 0 0 3 , O C T A p u r c h a s e d f r o m t h e C a l i f o r n i a P r i v a t e T r a n s p o r t a t i o n C o m p a n y
( C P T C ) i t s i n t e r e s t i n a F r a n c h i s e A g r e e m e n t f o r a t o l l f a c i l i t y o n a 1 0 - m i l e s e g m e n t o f t h e
R i v e r s i d e F r e e w a y / S t a t e R o u t e ( S R ) 9 1 b e t w e e n t h e O r a n g e / R i v e r s i d e C o u n t y l i n e a n d t h e C o s t a
M e s a F r e e w a y / S R - 5 5 . T h e p u r c h a s e w a s e n a b l e d b y S t a t e A s s e m b l y B i l l ( A B ) 1 0 1 0 ( C o r r e a ) ,
p a s s e d b y t h e C a l i f o r n i a l e g i s l a t u r e a n d s i g n e d b y t h e g o v e r n o r i n S e p t e m b e r 2 0 0 2 .
T h e l e g i s l a t i o n p r o v i d e d t h e a u t h o r i t y f o r O C T A t o c o l l e c t t o l l s a n d p a y r e l a t e d f i n a n c i n g c o s t s
u n t i l 2 0 3 0 , a n d e l i m i n a t e d n o n - c o m p e t e p r o v i s i o n s i n t h e F r a n c h i s e A g r e e m e n t f o r n e e d e d
i m p r o v e m e n t s o n t h e S R - 9 1 . T h e F r a n c h i s e A g r e e m e n t w i t h t h e S t a t e o f C a l i f o r n i a ' s D e p a r t m e n t
o f T r a n s p o r t a t i o n ( C a l t r a n s ) h a d g r a n t e d C P T C t h e r i g h t t o d e v e l o p a n d c o n s t r u c t t h e t o l l f a c i l i t y
a n d t o o p e r a t e i t f o r 3 5 y e a r s u n d e r a l e a s e a r r a n g e m e n t . C a l t r a n s r e t a i n s l e g a l t i t l e t o t h e r e a l
p r o p e r t y c o m p o n e n t s o f t h e t o l l f a c i l i t y .
I n S e p t e m b e r 2 0 0 8 , t h e G o v e r n o r o f C a l i f o r n i a a p p r o v e d S e n a t e B i l l ( S B ) 1 3 1 6 ( C o r r e a ) a s a n
u p d a t e t o t h e p r o v i s i o n s o f A B 1 0 1 0 . S B 1 3 1 6 a u t h o r i z e d O C T A t o a s s i g n i t s f r a n c h i s e r i g h t s ,
i n t e r e s t s a n d o b l i g a t i o n s i n t h e R i v e r s i d e C o u n t y p o r t i o n t o t h e R i v e r s i d e C o u n t y T r a n s p o r t a t i o n
C o m m i s s i o n ( R C T C ) , t h e r e b y a l l o w i n g R C T C t o a d d t w o t o l l l a n e s a n d a r e g u l a r l a n e i n e a c h
d i r e c t i o n o n t h e S R - 9 1 f r o m t h e O r a n g e C o u n t y l i n e t o I n t e r s t a t e 1 5 . I n a d d i t i o n , t h e b i l l
a u t h o r i z e d t h e t e r m s o f t h e f r a n c h i s e t o e x p i r e n o l a t e r t h a n D e c e m b e r 3 1 , 2 0 6 5 . S B 1 3 1 6 a l s o
r e q u i r e d O C T A a n d R C T C t o e n t e r i n t o a n a g r e e m e n t p r o v i d i n g f o r t h e c o o r d i n a t i o n o f t h e i r
r e s p e c t i v e t o l l i n g f a c i l i t i e s i f R C T C w a s t o c o n s t r u c t a n d o p e r a t e t h e t o l l f a c i l i t i e s o n t h e R i v e r s i d e
C o u n t y p o r t i o n o f t h e S R - 9 1 f r a n c h i s e .
I n D e c e m b e r 2 0 1 1 , t h e B o a r d a p p r o v e d t h e a s s i g n m e n t o f O C T A ' s f r a n c h i s e r i g h t s , i n t e r e s t s a n d
o b l i g a t i o n s i n t h e R i v e r s i d e C o u n t y p o r t i o n o f t h e S R - 9 1 f r a n c h i s e t o R C T C . T h e B o a r d a l s o
a p p r o v e d t h e e x t e n s i o n o f t h e e x p i r a t i o n d a t e t o 2 0 6 5 a n d a c o o p e r a t i v e a g r e e m e n t b e t w e e n
O C T A a n d R C T C t h a t d e t a i l s t h e j o i n t o p e r a t i o n f o r t h e 9 1 E x p r e s s L a n e s e x t e n s i o n .
I n t a n g i b l e a s s e t a c t i v i t y f o r t h e y e a r e n d e d J u n e 3 0 , 2 0 1 6 w a s a s f o l l o w s :
T o l l f a c i l i t y f r a n c h i s e
L e s s a c c u m u l a t e d a m o r t i z a t i o n
T o t a l t o l l f a c i l i t y f r a n c h i s e , n e t
B e g i n n i n g E n d i n g
B a l a n c e I n c r e a s e s D e c r e a s e s B a l a n c e
$ 2 0 5 , 2 6 3 , 6 6 8 $ - $ $ 2 0 5 , 2 6 3 , 6 6 8
( 7 4 , 6 3 5 , 6 8 6 ) ( 2 , 5 8 6 , 6 9 3 ) - ( 7 7 , 2 7 2 , 3 7 9 )
$ 1 3 0 , 6 2 7 , 9 8 2 $ ( 2 , 5 8 6 , 6 9 3 ) $ - $ 1 2 8 , 0 4 1 , 2 8 9
2 4
91 Express Lanes Fund
Notes to the Financial Statements
For the Fiscal Year Ended June 30, 2016
6. Bonds Payable
Taxable Senior Secured Bonds
On January 3, 2003, as part of the purchase agreement, the 91 Express Lanes Fund assumed
$135,000,000 of taxable 7.63% Senior Secured Bonds. On November 12, 2003, the taxable bonds
were refunded as noted below. As required by the tax-exempt bond indenture, OCTA paid a
$26,428,197 Yield Maintenance Premium in connection with the defeasance of the Senior Secured
Bonds, which is deferred and amortized over the life of the Series 2003 tax-exempt bonds on the
straight line basis.
Toll Road Revenue Refunding Bonds
On November 12, 2003, OCTA issued $195,265,000 in Toll Road Revenue Refunding Bonds
(91 Express Lanes) Series 2003-A, Series 2003-B-1 and Series 2003-B-2 to refund the $135,000,000
taxable 7.63% Senior Secured Bonds and to reimburse OCTA for a portion of its payment of the
costs of acquiring the Toll Road and certain other property and interests associated with the Toll
Road. The $95,265,000 Series 2003-A Bonds were issued as fixed rate bonds. The $75,000,000
Series 2003-B-1 Bonds and the $25,000,000 Series 2003-B-2 Bonds (collectively the "Series 2003-B
Bonds") were issued as adjustable rate bonds.
On November 24, 2008, OCTA remarketed the $100,000,000 Series 2003-B Bonds, which were
purchased by the Orange County Investment Pool (OCIP). In connection with the mandatory
tender of the Series 2003-B Bonds required by the Indenture, the interest rate was converted to a
Long Term Interest Rate equal to the OCIP Rate. On December 20, 2010, OCTA entered into a
new transaction with OCIP for the Series 2003-B Bonds at a 1.55% rate. The Series 2003-B Bonds
had a mandatory tender date of August 15, 2013.
On July 30, 2013, OCTA issued $124,415,000 in Senior Lien Toll Road Revenue Refunding Bonds
(91 Express Lanes) Series 2013 to refund the outstanding Toll Road Revenue Refunding Bonds
(91 Express Lanes) Series 2003-A, Series 2003-B-1 and Series 2003-B-2. OCTA refunded the
outstanding Series 2003-A Bonds to reduce its total debt service payments over the life of the
bonds and refunded the Series 2003-B-1 and Series 2003-B-2 Bonds to address the mandatory
tender date of August 15, 2013 for the existing private placement with the OCIP. The refunding
resulted in a difference between the reacquisition price and the net carrying amount of the old
debt of $4,366,861. The transaction resulted in a reduction of debt service payments of
$26,916,929 over 18 fiscal years and an economic gain (difference between the present values of
the debt service payments of the original 2003 and 2013 debt) of $19,271,945. The Series 2013
Bonds were issued as fixed rate bonds. The transaction closed on August 8, 2013.
25
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9 1 E x p r e s s L a n e s F u n d
N o t e s t o t h e F i n a n c i a l S t a t e m e n t s
F o r t h e F i s c a l Y e a r E n d e d J u n e 3 0 , 2 0 1 6
A s u m m a r y o f t h e t e r m s o f t h e T o l l R o a d R e v e n u e R e f u n d i n g B o n d s i s a s f o l l o w s :
I s s u a n c e d a t e
C l o s i n g d a t e
O r i g i n a l i s s u e a m o u n t
C a s h r e s e r v e r e q u i r e m e n t s
C a s h r e s e r v e b a l a n c e
I n t e r e s t r a t e
M a t u r i t y
P r i n c i p a l p a y m e n t d a t e
B a l a n c e a s o f 0 6 / 3 0 / 1 6
U n a m o r t i z e d p r e m i u m
D e f e r r e d a m o u n t o n r e f u n d i n g
0 7 / 3 0 / 2 0 1 3
0 8 / 0 8 / 2 0 1 3
$ 1 2 4 , 4 1 5 , 0 0 0
$ 2 3 , 7 9 8 , 5 2 5 *
$ 2 3 , 8 7 3 , 8 4 5
2 % - 5 %
D e c e m b e r 2 0 3 0
A u g u s t 1 5
$ 1 1 4 , 4 1 5 , 0 0 0
$ 9 , 3 1 0 , 2 5 7
$ ( 9 , 6 8 0 , 7 4 6 )
T h e T o l l R o a d R e v e n u e R e f u n d i n g B o n d s h a v e r a t i n g s o f " A 1 " b y M o o d y ' s , " A "
" A A - " b y S t a n d a r d & P o o r ' s .
f r o m F i t c h , a n d
* P u r s u a n t t o t h e 2 0 1 3 T o l l R o a d R e v e n u e R e f u n d i n g B o n d s M a s t e r I n d e n t u r e
r e s e r v e f u n d s a r e m a i n t a i n e d w i t h r e q u i r e d b a l a n c e s a s f o l l o w s : S e n i o r L i e n
$ 1 0 , 7 9 8 , 5 2 5 ; M a j o r M a i n t e n a n c e R e s e r v e F u n d $ 1 0 , 0 0 0 , 0 0 0 ; a n d O p e r a t i n g
$ 3 , 0 0 0 , 0 0 0 . A t J u n e 3 0 , 2 0 1 6 , a l l r e s e r v e r e q u i r e m e n t s h a v e b e e n s a t i s f i e d .
o f T r u s t , t h r e e
R e s e r v e F u n d
R e s e r v e F u n d
A n n u a l d e b t s e r v i c e r e q u i r e m e n t s o n t h e t a x - e x e m p t b o n d s a s o f J u n e 3 0 , 2 0 1 6 , a r e a s f o l l o w s :
Y e a r e n d i n g J u n e 3 0 ,
2 0 1 7
2 0 1 8
2 0 1 9
2 0 2 0
2 0 2 1
2 0 2 2 - 2 0 2 6
2 0 2 7 - 2 0 3 1
T o t a l
P r i n c i p a l
$ 5 , 2 8 5 , 0 0 0
5 , 5 2 5 , 0 0 0
5 , 8 1 0 , 0 0 0
6 , 1 1 0 , 0 0 0
6 , 4 2 0 , 0 0 0
3 7 , 3 9 5 , 0 0 0
4 7 , 8 7 0 , 0 0 0
I n t e r e s t
$ 5 , 5 1 3 , 5 2 5
5 , 2 6 9 , 7 0 0
4 , 9 8 6 , 3 2 5
4 , 6 8 8 , 3 2 5
4 , 3 7 5 , 0 7 5
1 6 , 5 8 5 , 5 0 0
6 , 1 1 4 , 7 3 8
T o t a l
$ 1 0 , 7 9 8 , 5 2 5
1 0 , 7 9 4 , 7 0 0
1 0 , 7 9 6 , 3 2 5
1 0 , 7 9 8 , 3 2 5
1 0 , 7 9 5 , 0 7 5
5 3 , 9 8 0 , 5 0 0
5 3 , 9 8 4 , 7 3 8
$ 1 1 4 , 4 1 5 , 0 0 0
$ 4 7 , 5 3 3 , 1 8 8
$ 1 6 1 , 9 4 8 , 1 8 8
C h a n g e s i n L o n g - T e r m L i a b i l i t i e s
L o n g - t e r m l i a b i l i t i e s a c t i v i t y f o r t h e y e a r e n d e d J u n e 3 0 , 2 0 1 6 , w a s a s f o l l o w s :
B e g i n n i n g
B a l a n c e A d d i t i o n s R e d u c t i o n s
E n d i n g
B a l a n c e
D u e w i t h i n
O n e Y e a r
T a x - e x e m p t b o n d s
U n a m o r t i z e d p r e m i u m
T o t a l l o n g - t e r m l i a b i l i t i e s
$ 1 1 9 , 4 9 0 , 0 0 0
9 , 9 5 4 , 1 9 4
$ 1 2 9 , 4 4 4 , 1 9 4
$ - $ 5 , 0 7 5 , 0 0 0 $ 1 1 4 , 4 1 5 , 0 0 0 $ 5 , 2 8 5 , 0 0 0
6 4 3 , 9 3 7 9 , 3 1 0 , 2 5 7 -
$ $ 5 , 7 1 8 , 9 3 7 $ 1 2 3 , 7 2 5 , 2 5 7 $ 5 , 2 8 5 , 0 0 0
2 6
91 Express Lanes Fund
Notes to the Financial Statements
For the Fiscal Year Ended June 30, 2016
Pledged Revenue
The 91 Express Lanes debt issuance outstanding is repaid and secured by the pledging of certain
revenues, as defined in the debt agreement. The amount and term of the remainder of this
commitment is indicated in the debt service to maturity table. The purpose for which the
proceeds of the debt issuance were utilized is disclosed in the debt description. Pursuant to the
2013 Toll Road Revenue Refunding Bonds Master Indenture of Trust, the 91 Express Lanes Fund
will covenant to fix and prescribe toll rates for each type of vehicle and each time of day sufficient
to produce adjusted net toll revenues for each fiscal year at least equal to 1.3 times annual debt
service on Senior Lien Bonds and Parity Obligations and at least equal to 1.0 times annual debt
service on all bonds. Adjusted net toll revenues includes tolls and investment earnings on
specified reserve accounts minus operating expenses, excluding depreciation and interest
expense.
Pledged revenue for the year ended June 30, 2016, was as follows:
Description of Annual Amount of Annual Debt Pledged Revenue Required Debt
Pledged Revenue Net Pledged Revenue Service Payments Coverage Coverage
91 Express Lanes
Net Toll Road $35,576,274 $10,795,725 3.30 1.30
Revenue
7. Commitments and Contingencies
Operator Agreement
In connection with the purchase of the toll facility interest, OCTA entered into an operating
agreement with Cofiroute Global Mobility, subsequently Cofiroute USA, LLC (Cofiroute), to
provide operating services in the annual amount of $4,994,000 plus inflation for three initial years
with two one-year extension options, subject to Board of Directors approval. The agreement was
in effect from January 3, 2003 through January 2, 2006. On January 6, 2006, OCTA entered into a
second operating agreement with Cofiroute, effective January 3, 2006 through January 2, 2011.
The annual amount of the base contract is $5,448,768 plus inflation adjustments after the first
year. The agreement carried two two-year extension options through January 2, 2015.
On June 27, 2011, the OCTA Board of Directors approved a subsequent amendment to the
operating agreement with Cofiroute, which authorized the addition of two five-year extension
options beginning July 1, 2011 through June 30, 2016 for the first extension term and beginning
July 1, 2016 through June 30, 2021 as the second extension term. The second extension term was
approved on May 9, 2016. Cofiroute is responsible for the day-to-day operations of the toll
facility.
27
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9 1 E x p r e s s L a n e s F u n d
N o t e s t o t h e F i n a n c i a l S t a t e m e n t s
F o r t h e F i s c a l Y e a r E n d e d J u n e 3 0 , 2 0 1 6
O n M a y 2 4 , 2 0 1 3 O C T A c o m p l e t e d a t h r e e - p a r t y a g r e e m e n t e x p i r i n g o n J u n e 3 0 , 2 0 2 1 , w i t h
R i v e r s i d e C o u n t y T r a n s p o r t a t i o n C o m m i s s i o n ( R C T C ) a n d C o f i r o u t e f o r o p e r a t i o n s o f t h e 9 1
E x p r e s s L a n e s . T h i s w i l l h e l p e n s u r e s t r e a m l i n e d c o n s i s t e n t i n t e r - c o u n t y t r a v e l f o r m o t o r i s t s o n
t h e o r i g i n a l 1 0 - m i l e s p a n o f t h e 9 1 E x p r e s s L a n e s a n d t h e n e w e i g h t m i l e s t h a t w i l l e x t e n d i n t o
R i v e r s i d e C o u n t y .
P u r c h a s e C o m m i t m e n t s
T h e 9 1 E x p r e s s L a n e s h a s v a r i o u s o u t s t a n d i n g c o n t r a c t s . T o t a l p u r c h a s e c o m m i t m e n t s a t
J u n e 3 0 , 2 0 1 6 w e r e $ 7 3 , 0 6 1 , 3 0 6 , t h e m o s t s i g n i f i c a n t a r e w i t h C o f i r o u t e a n d R C T C f o r t h e
o p e r a t i o n s o f t h e 9 1 E x p r e s s L a n e s a n d w i t h C a l t r a n s f o r t h e p a v e m e n t r e h a b i l i t a t i o n p r o j e c t .
L e a s e C o m m i t m e n t s
T h e 9 1 E x p r e s s L a n e s F u n d i s c o m m i t t e d u n d e r t w o n o n - c a n c e l a b l e l e a s e s f o r o f f i c e s p a c e . T h e s e
l e a s e s a r e c o n s i d e r e d f o r a c c o u n t i n g p u r p o s e s t o b e o p e r a t i n g l e a s e s . L e a s e e x p e n s e s f o r t h e y e a r
e n d e d J u n e 3 0 , 2 0 1 6 w e r e $ 3 3 2 , 1 9 0 .
F u t u r e m i n i m u m p a y m e n t s f o r t h e s e l e a s e s a p p r o x i m a t e t h e f o l l o w i n g :
F o r t h e y e a r e n d i n g J u n e 3 0 :
2 0 1 7 $ 3 8 7 , 6 6 3
2 0 1 8 3 9 9 , 4 6 6
2 0 1 9 3 4 7 , 4 3 3
2 0 2 0 3 3 6 , 4 9 6
2 0 2 1 3 4 6 , 5 9 6
2 0 2 2 - 2 0 3 1 3 , 7 0 2 , 5 6 8
T o t a l $ 5 , 5 2 0 , 2 2 2
O n A p r i l 1 3 , 2 0 1 5 t h e O C T A B o a r d o f D i r e c t o r s a p p r o v e d a 1 5 - y e a r l e a s e e x t e n s i o n f o r t h e
9 1 E x p r e s s L a n e s A n a h e i m o f f i c e . A p o r t i o n o f t h e l e a s e w i l l b e f u n d e d b y R C T C p e r a g r e e m e n t
b e t w e e n O C T A a n d R C T C e n t e r e d i n t o i n D e c e m b e r 2 0 1 1 . T h e l e a s e e x t e n s i o n w a s e x e c u t e d o n
J u l y 2 2 , 2 0 1 5 .
2 8
91 Express Lanes Fund
Notes to the Financial Statements
For the Fiscal Year Ended June 30, 2016
8. Effect of New Pronouncements:
GASB Statement No. 74
In June 2015, GASB issued Statement No. 74, Financial Reporting for Postemployment Benefit
Plans Other Than Pension Plans. The objective of this Statement is to improve the usefulness
of information about postemployment benefits other than pensions (other postemployment
benefits or OPEB) included in the general purpose external financial reports of state and local
governmental OPEB plans for making decisions and assessing accountability. This Statement
replaces Statements No. 43, Financial Reporting for Postemployment Benefit Plans Other Than
Pension Plans, as amended, and No. 57, OPEB Measurements by Agent Employers and Agent
Multiple Employer Plans. It also includes requirements for defined contribution OPEB plans
that replace the requirements for those OPEB plans in Statement No. 25, Financial Reporting
for Defined Benefit Pension Plans and Note Disclosures for Defined Contribution Plans, as
amended, Statement No. 43, and Statement No. 50, Pension Disclosures. This Statement is
effective for OCTA's fiscal year ending June 30, 2017. OCTA has not determined the effect of
this Statement.
GASB Statement No. 75
In June 2015, GASB issued Statement No. 75, Accounting and Financial Reporting for
Postemployment Benefits Other Than Pensions. The primary objective of this Statement is to
improve accounting and financial reporting by state and local governments for
postemployment benefits other than pensions (other postemployment benefits or OPEB).
It also improves information provided by state and local governmental employers about
financial support for OPEB that is provided by other entities. This Statement replaces the
requirements of Statements No. 45, Accounting and Financial Reporting by Employers for
Postemployment Benefits Other Than Pensions, as amended, and No. 57, OPEB Measurements by
Agent Employers and Agent Multiple -Employer Plans, for OPEB. Statement No. 74, Financial
Reporting for Postemployment Benefit Plans Other Than Pension Plans, establishes new
accounting and financial reporting requirements for OPEB plans. This Statement is effective
for OCTA's fiscal year ending June 30, 2018. OCTA has not determined the effect of this
Statement.
GASB Statement No. 77
In August 2015, GASB issued Statement No. 77, Tax Abatement Disclosures. The objective of
this Statement is to provide financial statement users with essential information about the
nature and magnitude of the reduction in tax revenues through tax abatement programs in
order to better assess (a) whether current year revenues were sufficient to pay for current
year services, (b) compliance with finance -related legal or contractual requirements,
(c) where a government's financial resources come from and how it uses them, and
(d) financial position and economic condition and how they have changed over time. This
Statement is effective for OCTA's fiscal year ending June 30, 2017. OCTA has not determined
the effect of this Statement.
29
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9 1 E x p r e s s L a n e s F u n d
N o t e s t o t h e F i n a n c i a l S t a t e m e n t s
F o r t h e F i s c a l Y e a r E n d e d J u n e 3 0 , 2 0 1 6
G A S B S t a t e m e n t N o . 8 0
I n J a n u a r y 2 0 1 6 , G A S B i s s u e d S t a t e m e n t N o . 8 0 , B l e n d i n g R e q u i r e m e n t s f o r C e r t a i n
C o m p o n e n t U n i t s - A n A m e n d m e n t o f G A S B S t a t e m e n t N o . 1 4 . T h i s S t a t e m e n t i m p r o v e s
f i n a n c i a l r e p o r t i n g b y c l a r i f y i n g t h e f i n a n c i a l s t a t e m e n t p r e s e n t a t i o n r e q u i r e m e n t s f o r c e r t a i n
c o m p o n e n t u n i t s . T h i s S t a t e m e n t a m e n d s t h e b l e n d i n g r e q u i r e m e n t s f o r t h e f i n a n c i a l
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