HomeMy Public PortalAbout22-9987 Title One Program PlanSponsored by: City Manager
RESOLUTION NO. 22-9987
A RESOLUTION OF THE CITY COMMISSION OF THE
CITY OF OPA-LOCKA, FLORIDA, ACCEPTING THE
REVISED OPA-LOCKA TITLE VI PROGRAM PLAN;
AUTHORIZING THE CITY MANAGER TO TAKE ALL
NECESSARY ACTION; PROVIDING FOR
INCORPORATION OF RECITALS; PROVIDING FOR AN
EFFECTIVE DATE.
WHEREAS; on July 14, 2015, pursuant to Resolution No. 15-9048, the City
Commission of the City of Opa-Locka voted to authorize the City Manager to accept
and implement the Miami -Dade County Transit Opa-Locka Transit Policy for the
City of Opa-Locka ("City"), as required by the FDOT for Recipients of State and
Federal Funding Dollars; and
WHEREAS; the Opa-Locka Title VI Program ensures that no person is
excluded or denied the benefit of service based on race, color, or national origin.
The contents of the revised plan has been prepared in accordance with the Section of
Title VI of the Civil Rights Act of 1964; and
WHEREAS; the City has received funding from Miami Dade County through
the Citizens' Independent Transportation Trust (CITT) Program to fund the Opa-
Locka Shuttle Bus for the North Route and was recently awarded funding from the
Florida Department of Transportation (FDOT) for the Opa-Locka South Route that
will soon be in service. Both funding agencies require municipalities to keep an
active Title VI Program, to update the program every three years, and requires the
approval of the City Commission; and
WHEREAS, the City Commission finds that it is in the best interest of the
City and its residents to authorize the City Manager to accept and implement the
revised Opa-Locka Title VI Program Plan, attached hereto as Exhibit "A", to comply
with the Federal Transit Administration (FTA) requirements and benefit from the
use of funds to innovate or improve existing public services, such as the Opa-Locka
Shuttle Bus service that is being offered to the community for free.
NOW THEREFORE, BE IT RESOLVED THAT THE CITY COMMISSION
OF THE CITY OF OPA LOCKA, FLORIDA:
Resolution No. 22-9987
Section 1.
by reference.
Recitals. The recitals to the preamble herein are incorporated
Section 2. Directing Interim City Manager. The City Commission hereby
authorizes Interim City Manager, Darvin Williams, to accept and implement the
revised Opa-Locka Title VI Program Plan, attached hereto as Exhibit "A" and
execute the Office of Civil Rights Municipality Information Sheet Title VI Program
Yearly Update Form, attached hereto as Exhibit "B".
Section 3. Scrivener's Errors. Sections of this Resolution may be renumbered
or re -lettered and corrections of typographical errors which do not affect the intent
may be authorized by the City Manager, following review by the City Attorney,
without the need for public hearing, by filing a corrected copy of same with the City
Clerk.
Section 4. Effective Date. This Resolution shall be effective immediately.
PASSED AND ADOPTED this 8th day of June, 2022.
eronica Williams, Mayor
ATE
Joann Flores, City Clerk
APPROVED AS TO FORM AND
LEGAL S I 0 IENCY
Burna• - e Norris -Weeks, P.A.
City Attorney
2
Resolution No. 22-9987
Moved by: Commissioner Taylor
Seconded by: Commissioner Davis
VOTE: 4-0
Commissioner Bass: YES
Commissioner Davis: YES
Commissioner Dominguez: ABSENT
Vice -Mayor Taylor: YES
Mayor Williams: YES
3
City of Opa-locka
Agenda Cover Memo
Department
Director:
Airia Austin
Department
Director
Signature:
'
City
Manager: �. �
Darvin Williams
CM Signature:
Commission
Meeting
Date:
06/08/2022
Item Type:
(EnterX in box)
Resolution
dinance
Other
X
Fiscal
Impact:
(Enter X in box)
Yes
No
Ordinance Reading:
(EnterX in box)
15t Reading
2nd Reading
X
Public Hearing:
(EnterX in box)
Yes
No
Yes
No
X
X
Funding
Source:
Accountff :
(Enter Fund & Dept.)
Ex:
See Financial
Impact Section
Advertising Requirement:
(Enter X in box)
Yes
No
X
Contract/P.O.
Required:
(Enter X in box)
Yes
No
RFP/RFQ/Bid#:
X
Strategic
Plan Related
(EnterX in box)
Yes
No
Strategic Plan Priority
Enhance Organizational
Bus. & Economic Dev
Public Safety
Quality of Education
Qual. of Life & City Image
Communication
Area:
CI
El
Strategic Plan Obj./Strategy:
(list the specific objective/strategythis
item will address)
X
El
III
El
Sponsor
Name
City Manager
Department:
City Manager
Short Title:
OPA-LOCKA TRANSIT SYSTEM
TITLE VI PROGRAM PLAN
Staff Summary:
A resolution from the City Commission of the City of Opa-locka, Florida to authorize the City Manager
to accept and implement the revised Opa-locka Title VI Program Plan to comply with the Federal
Transit Administration (FTA) requirements and benefitting from the use of funds to innovate or
improve existing public services such as the Opa-locka Shuttle Bus service that is being offered to the
community for free.
The program ensures that no person is excluded or denied benefitting from the service based on race,
color, or national origin. The contents of the program have been prepared in accordance with the
Section of Title VI of the Civil Rights Act of 1964.
The City currently received funding from Miami Dade County through the Citizens' Independent
Transportation Trust (CITT) Program to fund the Opa-locka Shuttle Bus for the North Route and was
recently awarded funding from the Florida Department of Transportation (FDOT) for the Opa-locka
South Route that will be in service soon. Both funding agencies require municipalities to keep an
active Title VI Program, to update the program every three years, and requires the approval of the
City Commission.
Proposed Action:
Staff recommends approval of this item to continue benefitting from available funding opportunities
that are beneficial to our community, to comply with federal, state, and county requirements, and
most importantly to ensure that no person be discriminated based on race, color or national origin
in all services provided by the City.
Attachment:
1. Agenda
2. Opa-locka Title VI Program
3. Miami Dade County (MDC) Title VI Municipality Update Form
4. Opa-locka 's Resolution No. 15-9048 for Opa-locka Transit Policy
OPA-LOCKA TRANSIT SYSTEM
(OTS)
TITLE VI PROGRAM PLAN
Contents
1. INTRODUCTION 1
1.1. OTS' COMMITMENT TO CIVIL RIGHTS 1
2. GENERAL REQUIREMENTS 1
2.1. NOTICE TO THE PUBLIC 1
3. DISCRIMINATION COMPLAINT PROCEDURES 2
4. OTS PUBLIC PARTICIPATION PLAN 5
4.1. KEY PRINCIPLES 5
4.2. OTS' PUBLIC PARTICIPATION PROCESS 5
5. LANGUAGE ASSITANCE PLAN 6
5.1. FACTOR 1 - NUMBER OF LEP PERSONS ON SERVICE REGION 7
5.2. FACTOR 2 - FREQUENCY OF LEP USE 7
5.3. FACTOR 3 - THE IMPORTANCE OF OTS SERVICE TO PEOPLE'S LIVES 7
5.4. FACTOR 4 - RESOURCES AND COSTS FOR LEP OUTREACH 8
6. DECISION MAKING BODIES 8
7. SERVICE STANDARDS AND POLICIES 8
EXHIBIT - 1 10
APPENDIX - A 11
APPENDIX - B 14
APPENDIX - C 15
APPENDIX - D 16
APPENDIX - E 18
OTS TITLE VI PROGRAM PLAN
1. INTRODUCTION
1.1. OTS' COMMITMENT TO CIVIL RIGHTS
This update of Opa-locka Transit System's Title VI Program has been prepared to ensure that the level and
quality of OTS' fixed route services are provided in a nondiscriminatory manner and that the opportunity
for full and fair participation is offered to OTS' riders and residents alike. Additionally, through this
program, OTS has examined the need for services and materials for persons for whom English is not their
primary language, and who have a limited ability to read, write, speak, or understand the English language.
While it is a matter of principle that OTS is committed to ensuring that no person is excluded from
participation in or denied the benefits of subject to discrimination in the receipt of any of OTS' services
based on race, color or national origin, the contents of this program have been prepared in accordance with
the Section of Title VI of the Civil Rights Act of 1964.
"Federalagencies are to examine the services they provide, identify any need for
services to those with limited English proficiency, and develop and implement a
system to provide those services so LEPpersons can have meaningful access to them"
Executive Order 13166
Under the Civil Rights Act of 1964, and as a recipient of federal funding under the programs of the Federal
Transit Administration (FTA) of the U.S. Department of Transportation (US DOT), the Highway
Transportation System (HTS) has an obligation to ensure that,
• The benefits of its bus services are shared equitably throughout the service area.
• The level and quality of bus services are sufficient to provide equal access to all riders in its
service area.
• No one is precluded from participating in OTS service planning and development process.
• Decisions regarding service changes are made without regard to race, color or national origin
and that development benefitting a community as a whole not be unjustifiably done through
the disproportionate allocation of its adverse environmental and health burdens on the
community's minority population.
2. GENERAL REQUIREMENTS
2.1. NOTICE TO THE PUBLIC
To make OTS' riders aware of its commitment to Title VI compliance, and of their right to file a civil right
compliant, OTS has presented the following language, in both English and Spanish, on decals inside the
buses and on its website, WWW.OPALOCKAFL.GOV
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OTS TITLE VI PROGRAM PLAN
2.2. YOUR CIVIL RIGHTS
OTS operates The Opa-locka Express service without regard to race, color, and national origin in
accordance with Title VI of the Civil Rights Act. Any person who believes they have been aggrieved
by any unlawful discriminatory practice under the Title VI may file a complaint with OTS. For more
information on OTS' civil rights program and procedures to file a complaint, please contact transit
office by email to OCarneyAopalockafl.gov or call the office at 305-953-2868 and advised them
that you need assistance in obtaining more information on filling out a TITLE VI Complaint form.
3. DISCRIMINATION COMPLAINT PROCEDURES
OTS has established a process for riders to file a complaint under Title VI. Any person who believes
that she or he has been discriminated against based on race,color,cr national origin by OTS may file a
Title VI complaint by completing and submitting the agency's Title VI Complaint form (appendix A)
available on our website WWW.OPALOCKAFL.GOV. Download the form, fill it out completely and
print it. Mail the completed form to:
Opa-locka Transit System
Title VI Complaint — ocarneyna,opalockafl.gov
12950 NW 42nd Ave. Opa-locka. FL 33054
Note: The City of Opa-locka encourages all complainants to send the complaint forms via certified
mail through the US Postal Service, to ensure that all written correspondence can be easily tracked.
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OTS TITLE VI PROGRAM PLAN
The Complaint Procedure
The following procedures apply to complaints filed under Title VI of the Civil Rights Act of 1964,
relating to any program and/or activity administered by OTS, and/or contractors. Intimidation or
retaliation of any kind is prohibited by law.
These procedures do not deny the right of the complainant to file formal complaints with other State
or Federal agencies. or to seek private counsel for complaints alleging discrimination. These
procedures are part of an administrative process that does not provide for remedies that include
punitive damages or compensatory remuneration for the complainant.
OTS investigates complaints received no more than 30 days after the alleged incident. OTS will
process complaints that are complete. Once the complaint is received. OTS will review it and the
complainant will receive an acknowledgement letter (appendix B) informing them whether the
complaint will be investigated by OTS. OTS will then notify the Miami -Dade Transit (MDT) Office
of Civil Rights and Labor Relations Allison Aristide — Title: VI/Non-Discrimination Coordinator.
Allison@miamidade.gov (305.468.5900)
Every effort will be made to obtain early resolution of complaints at the lowest possible level. OTS has
up to 60 days to investigate the complaint. If more information is needed to resolve the case, OTS may
contact the complainant. The complainant has fifteen days from the date of the letter to send requested
information back to OTS. If the information is not received back from the complainant within the
fifteen days, OTS can administratively close the case. A case can be administratively closed also if the
complainant no longer wishes to pursue their case.
After the complaint is investigated and reviewed, one of two letters will be issued to the complainant,
a closure letter (appendix C) or a letter of finding (LOF) (appendix D). A closure letter summarizes
the allegations and states that there was not a Title VI violation and that the case will be closed.
A LOF summarizes the allegations and the interviews regarding the alleged incident and explains
whether any disciplinary action, additional training of the staff member or other action will occur.
If the complainant wishes to appeal the decision, she or he has ten days after the date of the letter or
the LOF to do so.
A person may also file a complaint directly with the Federal Transit Administration, at:
Federal Transit Administration Office of Civil Rights
Attention : Complaint Team
East Building, 5th Floor - TCR
1200 New Jersey Avenue SE
Washington, DC 20590
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OTS TITLE VI PROGRAM PLAN
Title VI Complaint Form
Active Complaints or Inquiries alleging Discrimination
HTS maintains a list of all complaints alleging discrimination. This list is maintained and stored
electronically. As of July 1, 2014, there are no Title VI complaints.
List of TITLE VI Investigations, Lawsuits and Complaints
Type
(Investigation,
Lawsuit or
Complaint
Date of Complaint
(Month/Day/Year)
Summary of
Complaint
(Include basis of
Complaint; race,
color or national
origin)
Status of
Complaint
Action (s) Taken
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OTS TITLE VI PROGRAM PLAN
4. OTS PUBLIC PARTICIPATION PLAN
4.1. KEY PRINCIPLES
Public Participation Plan (PPP) process is in place. Any changes that greatly affect the users will need
City Council approval. The time and date of these meetings are posted at City Hall in the lobby and
are also posted online in the city's webpage (www.opalockafl.gov). The residents may review the
agenda and participate in the meeting. The postings usually occur 4 days prior to the meeting. Also,
any changes that affect will also be posted on the inside of the buses in English and Spanish.
Potentially affected community members will have the appropriate opportunity to express any
concerns that they may have regarding the issue at hand.
The concerns of the participants involved will be considered in the decision -making process.
Through an open public process, OTS follows a public participation plan to provide for public
involvement efforts and enhance access to OTS transportation decision -making process by minority
and Limited English Proficient (LEP) populations.
Limited English Proficient (LEP)
LEP refers to persons for whom English is not their primary language and who have a limited ability
to read, write, speak, or understand English. It includes people who reported to the U.S. Census that
they speak English less that very well, not well, or not at all.
OTS will use its Public Participation Plan when considering fare changes, modifications to routes and
schedules when,
• Fare increases or significant changes in the method of fare payment are being considered.
• A new route is established.
• An existing route is proposed for elimination.
• Considering the total discontinuance of service on any line or group of lines on any given day
when service is currently offered.
• Any system- wide change in service hours that exceeds 10% of current total service hours.
• Routing on any given route or routes that affect more than 25% of the riders using the affected
route(s).
4.2. OTS' PUBLIC PARTICIPATION PROCESS
Outreach Efforts - Alerting Riders
OTS' PPP maintains the traditional elements to the outreach program such as seat -drop flyers, driver
issued surveys, and by posters and notices on the buses. While there may be minor variations in
the outreach process from time- to -time. The outline below provides the general steps for engaging
riders in the decision -making process using a fare change as an example.
1. A fare change proposal is developed internally or because of publiccomment.
2. If required. approval from the City Council is sought to proceed to a public comment hearing.
3. Public meetings (City Council) are posted at City Hall in the lobby board and posted online in
the city's webpage (www.opalockafl.gov) usually 4 days prior.
4. Bilingual (English & Spanish) public outreach is available.
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OTS TITLE VI PROGRAM PLAN
Example of fare increase notice placed inside bus,
The City of Opa-locka will not increase any transit rate
There has never been a transit assessment in the City of Opa-locka other than the Miami
Dade Transit Buse
In response to recent changes made by the Federal Transit Administration (FTA) on Title
VI Requirements and Guidelines for FTA Recipients (FTA C4702.1B). The City of Opa-
locka is looking for residents to provide input on a pending fare increase and its impact
on fixed route on fixed route services. The public can submit comments on the fare
increase through June 30, 2022, by emailing the City of Opa-locka at
Ocarney(aiopalockafl.gov. Comments can also be submitted in writing to: Opa-locka
Transit System at 12950 NW 42n`' Avenue. Opa-locka, FL 33054
La ciudad de Opa-locka nunca ha implementado ninguna tarifa ni aumento de la misma.
Este incremento de tarifa ha sido la tercera en los ultimos once afios.
En respuesta a los cambios recientes realizados por la FTA a los Requisitos y Guias para
beneficiarios del Title VI (FTA C4702.1B), la Ciudad de Opa-locka esta buscando
comentarios de los usuarios de autobuses a cerca del incremento pendiente en las tarifas
de autobuses. Los comentarios seran aceptados hasta el dia 30 de June 2022 por correo
electronico a: ocarney@opalockafl.gov o por correo a Opa-locka Transit System al 12950
NW 42nd Avenue. Opa-locka, FL 33054
5. LANGUAGE ASSITANCE PLAN
Improving Access for People with Limited English Proficiency
To ensure meaningful access to programs and activities. OTS uses the information obtained in a Four
Factor Analysis to determine the specific language services that are appropriate. This analysis helps
OTS to determine if it communicates effectively with LEP persons and in forms language access
planning.
The Four Factor Analysis is a local assessment that considers,
1. The number or proportion of LEP persons eligible to be served of likely to be encountered by
OTS.
2. The frequency with which LEP persons come into contact with OTS services.
3. The nature and importance of OTS' services in people's lives; and
4. The resources available to OTS for LEP outreach, as well as cost associated with that outreach.
OTS TITLE VI PROGRAM PLAN
5.1. FACTOR 1— NUMBER OF LEP PERSONS ON SERVICE REGION
The first step in determining the appropriate components of a Language Assistance Plan is
understanding the proportion of LEP persons who may encounter OTS service, their literacy skills in
English and their native language, the location of their community and neighborhoods and, more
importantly, if any are underserved as a result of a language barrier.
City of Opa-locka Overview
Our transportation efforts, although not enough, currently serve the city. Opa-locka is located 10 miles
north of downtown Miami, in Miami -Dade County, Florida, is 4.265 square miles and is home to
16,463 residents representing a highly vulnerable population. The target community consists of
individuals and families with small children living below the poverty line, elderly in poverty, a
population that is predominantly minority, with high levels of unemployment, under -educated, living
in substandard housing within substandard community infrastructures, battered by seasonal storms
and devastated by declared disasters, living with the daily consequences of the high crime rate, who
are blighted by environmental justice concern due to their disproportionate risk of health issues
stemming from exposure to contaminants from the proximity of their neighborhoods to Brownfield.
The target population needs greater opportunities for educational advancement. Approximately
21.30% of the population have not completed high school. Health disparities are often linked to school
performance with a direct correlation between school attendance levels and academic success. People
who do not have high school diploma or higher -level education is more propense to live in poverty or
end up unemployed.
Approximately ten public schools are either located in or assigned to Opa-locka area with an
attendance of over 2,700 children from pre -kindergarten to twelve grade level, who travel to and from
school each day. Ninety percent (90%) of these children are eligible for free or reduced lunch which
reaffirm the fact that high level of Opa-locka' s population live with low income. All these schools
enroll 100% minority (Black and Hispanic). Test scores in these schools falls far below the state
average. (www.greatschools.org)
5.2. FACTOR 2 — FREQUENCY OF LEP USE
There are places where OTS riders of the LEP population can come into contact with OTS service such
as fixed route buses and informational calls to customer service. It is important for OTS to ensure that
the following points of contact are covered in English and Spanish,
• The use of the bus service.
• Communication with OTS customer service staff.
• Bus pass sales
• Printed outreach materials - ex, Brochures
• Web -based materials
• Meetings - City Council meetings
• Service -related posters - notices inside buses
5.3. FACTOR 3 — THE IMPORTANCE OF OTS SERVICE TO PEOPLE'S LIVES
Access to the services provided by OTS' fixed route is critical to the many people in the area. Many
depend on OTS' fixed route services for access to jobs and for access to essential community services,
shopping places, and medical appointments. Riders eligible for service under the American's with
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OTS TITLE VI PROGRAM PLAN
Disabilities Act (ADA) require service for the same reasons. Because of the essential nature of these
services and the importance of these to the many residents in the area, there is a need to ensure that
language is not a barrier to access.
Based on passenger surveys, many of the riders responded to using the buses for multiple reasons. The
percentages given below is based on just the number of each individual reason for using the bus by
the total number of respondents.
• 96 (%) reported depending on the service for work related transportation.
• 41(%) reported using the service for school.
• 75(%) reported using the service for health care.
• 58(%) reported using the service for shopping - all essential trip purposes.
5.4. FACTOR 4 — RESOURCES AND COSTS FOR LEP OUTREACH
OTS is committed to providing resources to improve access to its services for LEP persons. Today,
bilingual information (English/Spanish) is distributed in several different manners including,
• The inside of the Shuttles
• On each pickup point of route
• Will be posted on our web site in English and Spanish
• Brochures are placed in the City Hall Main Entrance
6. DECISION MAKING BODIES
Non- Elected Committees and Councils
The City of Opa-locka does not have a non -elected committee and /or council or any advisory board
regarding this policy of services.
7. SERVICE STANDARDS AND POLICIES
Vehicle Capacity
Vehicle Headway (Frequency)
The shuttle buses operate on weekdays. and Saturdays between hours of 6am and 7pm except
holiday(s) within the city and connect residents to the Tri Rail station as well as to MDT bus stops.
The shuttle services allow residents to connect to areas of work and school outside of the city. It helps
local and regional mobility significantly.
Our City Commission advised us for the north route extension along NW 151St Street from NW 27th
Avenue to NW 37th Avenue. Currently NW 151St Street has shuttle bus services for the commercial
area from NW 22nd Avenue to NW 27th Avenue but no services for the residential areas between NW
27th Avenue and NW 37th Avenue. The southbound shuttle bus on NW 27th Avenue makes left on NW
151St Street goes towards NW 22nd Avenue.
Request was made to extend the North bound shuttle bus can make right turn on NW 151St Street and
extend services between NW 27th Avenue and NW 37th Avenue by routing through NW 37th Avenue.
Sultan Avenue. Curtis Drive and then back to NW 151St Street towards 22nd Avenue as shown on the
attached Exhibit - 1. This will require about 10 minutes travel time adjustment and will not require
any additional bus if this time can be adjusted on the schedule. The schedule for the route on the east
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OTS TITLE VI PROGRAM PLAN
side of NW 22' Avenue can be adjusted as it serves only the commercial area. The proposed route
extension will help the residential community between NW 27 Avenue and NW 37th Avenue. NW 151
Street is the city limit, and the route extension will provide services to the Miami Gardens resident on
the north side and Opa-locka residents on the south side. It will enhance the shuttle services popularity
and will increase the total ridership.
The Opa-locka Shuttle Bus shuttle is currently funded by the Citizens Independents Transportation Trust
(CITT) Program and it operates on weekdays between hours of 6am and 7pm except holiday(s) within the
city and connect residents to the Tri Rail station. MDT bus stops. Flea Market. Miami- Dade College,
Walgreen's and other key areas. The current agreement with the Limousines of South Florida (LSF) does
allow LSF to a minimum of thirteen (13) hours operation per day for 5 (five) days a week The amendment
will allow LSF to extend their services for Saturday per the attached schedule and route map.
CONTACT
For additional information on the OTS Title VI Plan please contact.
Owen Carney
Opa-locka Transit System
12950 NW 42' Ave. Opa-locka. FL 33054
Email: ocarney(2i opalockafl.gov
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OTS TITLE VI PROGRAM PLAN
EXHIBIT - 1
Opa-lock a Station
Opa-lccka Express North Link Shuttle Bus Schedule
WEEKDAY AM & PM
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OTS TITLE VI PROGRAM PLAN
APPENDIX - A
Complaint Form
Opa-locka Transit System
Title VI Non -Discrimination Program
Complaint of Discrimination
Complainant (s) Name,
Nombre(s) de(los) Reclamante(s),
Complainant (s) Phone Number,
Numero de telefono de(los) Reclamante (s),
Complainant (s) Address,
Direction de(los) Reclamante(s),
Complainant's Representative's Name. Address. Phone Number and Relationship (e.g., friend. attorney. parent. etc).
Nombre del representante del Reclamante. direction. telefono y relation (por ejemplo, amigo, abogado. padres. etc);
Name and Address of Agency. Institution. or Department Whom You Allege Discriminated Against You.
Nombre y Direction de la agencia. institution o departamento que usted alega discrimino en sucontra;
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OTS TITLE VI PROGRAM PLAN
Names of the individual(s) Whom You Allege Discriminated Against You (if known);
Nombre(s) de(los) individuo(s) que usted alega discriminaron en su contra (si lo sabe);
I believe the discrimination I
experienced was based on,
(Check all that apply),
Creo que la discriminaci6n que yo
experimente fue basado en
(marque todos Jos que apliquen),
0
0
0
Race
Raza
Color
Color
National Origen
Origen de Nacionalidad
Date of Alleged Discrimination,
Fecha de la Supuesta discrimination,
Mail to/Enviar por correo a:
Attn: Owen Carney
Opa-locka Transit System
Public Works Department
12950 NW 42nd Avenue
Opa-locka, FL 33054
The form can also be sent via email to Ocarney@opalocokall.gov
Este formulario tambien se puede enviarpor correo electronico a ocarneyAopalockafl.gov
A complaint must be filed no later than thirty (30) days after the date of the alleged
discrimination.
La queja debera ser reportada dentro de los treinta (30) dias siguientes al incidente de
alegada discrimination.
121 age
OTS TITLE VI PROGRAM PLAN
OPA-LOCKA TRANSIT SYSTEM
TITLE VI NON-DISCRIMINATION PROGRAM
COMPLAINT OF DISCRIMINATION
Please provide name(s) and phone number(s) of any person, ifknown, that Opa-locka
Transit System could contact for additional information to support or clarify your
allegation(s).
Por favor provea el(los) nombre(s) y telefono(s) de cualquier persona, si conoce, que el
Sistema de Transporte de Opa-locka podria contactar para obtener information adicional
que corrobore sus alegaciones.
Please explain as clearly as possible: how. why, when, and where you believe you were
discriminated against. Include as much background information as possible about
the alleged acts of discrimination. Additional pages may be attached if needed.
Por favor explique lo mas claramente posible: coma por que, cuando y donde cree usted que
fue discriminado. Incluya la mayor cantidad de information de segundo plano posible a cerca
de los supuestos actos de discriminaci6n. Puede agregar paginas adicionales si es necesario.
Complainant(s) or Complainant(s)Representatives Signature,
Firma de(los) Reclamante(s) o de los representantes de (los) Reclamante(s),
Date of Signature,
Fecha de la Firma,
131Page
OTS TITLE VI PROGRAM PLAN
APPENDIX - B
LETTER ACKNOWLEDGING RECEIPT OF COMPLAINT
Date
Complainant's Name:
Complainant's Address:
Dear (Mr./Ms.),
This letter is to acknowledge that a complaint has been received from you alleging,
An investigation will begin shortly. If you have additional information you wish to convey or
questions concerning this matter, please contact meat 305-953-2868.
Attn: Owen Carney, Coordinator
Opa-locka Transit System
Public Works Department
12950 NW 42nd Avenue
Opa-locka. FL 33054
141Pa2e
OTS TITLE VI PROGRAM PLAN
APPENDIX - C
LETTER NOTIFYING COMPLAINANT THAT THE COMPLAINT IS SUBSTANTIATED
Date
Complainant's Name
Complainant's Address
Dear (Mr. /Ms.),
The matter referenced in your letter dated against the Opa-locka Transit System
alleging of a Title VI violation has been investigated.
The violation of the Title VI of the Civil Rights Act of 1964 mentioned in your letter was
identified. Corrective action of this deficiency(s) is being implemented to ensure that this issue
does not arise again.
Thank you for bringing this matter to our attention.
Sincerely,
Owen Carney, Coordinator
Public Works Department
Opa-locka Transit System
12950 NW 42nd Avenue
Opa-locka, FL 33054
151Page
OTS TITLE VI PROGRAM PLAN
APPENDIX - D
LETTER NOTIFYING COMPLAINANT THAT THE COMPLAINT IS NOT SUBSTANTIATED
Date
Complainant's Name
Complainant's Address
Dear (Mr./Ms.),
The matter referenced in your complaint dated against the Opa-locka Transit
System alleging
has been investigated.
The results of the investigation did not validate that there was any violation of the Title VI of
the Civil Rights Act of 1964. As you know. Title VI prohibits discrimination based on race.
color or national origin in any program receiving federal financial assistance.
The city's attorney has reviewed and analyzed the materials and facts pertaining to your case
for evidence that a violation to any of the civil rights laws as occurred. There was no evidence
found to substantiate your complaint and we are closing this matter in our files.
You have the right to appeal within ten days of receipt of this final written decision and/or file
the complaint directly with the ITA Federal Transit Administration at
Federal Transit Administration
Office of Civil Rights
Attn: Complaint Team
East Building, 5th Floor- TCR
1200 New Jersey Avenue, SE
Washington, DC 20590
161Pal.re
OTS TITLE VI PROGRAM PLAN
Thank you for taking the time to contact us. If we can be of further assistance, please do not hesitate
to contact us.
Sincerely,
Owen Carney, Coordinator
Opa-locka Transit System
Public Works Department
12950 NW 42nd Avenue
Opa-locka FL 33054
171 Page
OTS TITLE VI PROGRAM PLAN
APPENDIX - E
OPA-LOCKA HISTORY AND DEMOGRAPHICS
The City of Opa-locka is a small community, located in the northwestern area of downtown
Miami Dade County, Florida. The city has an area of 4.2 square miles and its total population is
16,463 (Source 2020 Decennial census). The target community represents a highly vulnerable
multi -cultural population compounded by 58.5% of Black or African American, 40.9% of
Hispanic or Latino, 3.5% of White alone, not Hispanic or Latino, and 0.1% of Asian; that
includes elderly and families with small children and women head of households with children
living below the poverty line. Opa-locka has high levels of unemployment, under -educated
citizens living in poor housing within substandard community infrastructures, battered by
seasonal storms and devastated by declared disasters. The community is plagued daily with
high indexes of property and violent crime rates. In 2020, the city violent crime rate in Opa-
locka was higher than the national violent crime rate by 405% and the city property crime rate
was higher than the national property crime rate by 214% (2020 Crime Rate Index).
Opa-locka was founded by aviation pioneer Glenn Curtiss in 1926, who developed the city with a
remarkable Moorish architecture style. The Naval Air Station Miami was located in what we know
today as the Miami Opa-locka Airport. After the 1926 hurricane, the city was damaged badly, but
some of these Moorish style buildings survived the disaster, and today, approximately twenty of
the original Moorish revival architectural buildings are listed on the National Register of Historic
Places as part of the Opa-locka thematic Resource Area. In the 1980s, the population in Opa-locka
transitioned from majority white to majority African American serving as a pioneer in black
empowerment in northern Dade County. Back in 1943, Opa-locka hired its first black Police
officer, the first Black City Commissioner, Albert Tresvant, was elected to serve for the Opa-locka
community in 1972, who later became the first Black Mayor for Opa-locka. The city dedicated a
mile long section of Perviz Avenue to be renamed after Barack Obama to honor the first African
American President of the United States.
The city has a large general aviation airport, four parks (Sherbondy, Segal, Magnolia, and
Ingram), two lakes, and a railroad station, currently known as the Tri Rail Station. The city is
combined by residential, commercial, and industrial zones.
In the 1987, a nine -block part of the city repeatedly made the headlines with its abbreviated
nickname, "The Triangle". The area was so overrun with crime and cocaine that the city's public
works department blocked all but one of its entrances with metallic security barriers. The area was
then hot with heroin; the cocaine trade that developed in the '80s was violent and pervasive. The
city removed some of the barriers from the Triangle in 2012. The neighborhood was renamed as
"Magnolia North" as part of a rebranding effort to bring about the first visible change. Thanks to
the funding assistance of Miami Dade County pass through General Obligation Grant (GOB) and
others federal funding sources, the city started the renovations of the Historic City Hall facility,
utilized Miami Dade County (MDC) Funding through Community Development Block Grant
(CDBG) to demolish and rebuild Helen Miller at Segal Park Community Center and has been able
to restore many other projects with the assistance of these funding sources.
181Page
OTS TITLE VI PROGRAM PLAN
Despite the potential for growth and revitalization, Opa-locka faces many challenges daily. Its
drinking water, wastewater, and stormwater system is very old and damaged. Opa-locka's gravity
sewer collection and distribution system experience many failures because these infrastructures are
more than 50 years old, which have led to breakage and damage of the pipe segments. Opa-locka has
accomplished some rehabilitations to its gravity collection system, as well as enhanced some of
its pump's stations according to its financial capability and with the aid of federal, state, and
local funding sources. Deep cleaning projects have been conducted to alleviate the stormwater
system and new drainage systems and swale regrading have been installed in some areas in
need. Although progress have been made, Opa-locka still has a long way to replace or upgrade
its entire stormwater system to meet current and future level of service and finally remedy the
significant flooding events that are experienced in the city, specially, in the industrial and
commercial area during rainy season.
Moreover, most of the streets in Opa-locka are very damaged with huge potholes causing safety
liabilities. Some due to the lack of drainage systems, others just have been deteriorated with the
passing of the years, but in some other cases, the soil condition is not very stable because they were
used as a landfill in the past. A clear example is a portion of NW 135th Street, Cairo Lane, and NW
127th Street. This zone is plagued with scrap metal businesses. Every year there are fire incidents on
these streets where the fire fighters have struggled to access the property and maneuver the equipment
to extinguish the fire due to the inconsistent pavement and the huge potholes that are frequently
presence on these roads. The heavy traffic that nonnally frequent the industrial areas of the city also
cause damages and shorten the life expectancy of these streets. Opa-locka is a small city with a high
index of poverty compared to other cities nationwide; therefore, the city does not count with much
revenue to afford the expensive cost to improve its entire infrastructure overnight. Some projects have
been divided into different faces to make it more affordable and that way overcome some of the
roadway issues. Since 2017, the city has been working in the Milling and Resurfacing Citywide
Project prioritizing streets with worse condition, but which are not part of a major infrastructure
improvement work plan. This project has been such an enhancement to the city image as well as an
improvement to the quality of life and safety for our residents and visitors. As of 2022, five phases
have been accomplished with a total of 12.5 miles of repaired streets. Another project that will enhance
the image of the city of Opa-locka and will provide safety to our pedestrians is the new sidewalk
installation project that the city has initiated in fiscal year 2020, of which we are already at the third
phase, and at the end of this phase the city will have installed 5.5 miles of new sidewalk. So far, both
projects have been executed with the assistance of the People's Transportation Tax Funding program
through Miami Dade County and the Gas Tax Revenue.
DEMOGRAPHIC
INFORMATION
OPA-
LOCKA
MIAMI
DADE
COUNTY
FLORIDA
USA
POPULATION
16,463
2,701,767
21,538,187
331,449,281
POPULATION
BORN OUTSIDE
THE USA
34.0%
54.0%
20.8%
13.5%
191Page
OTS TITLE VI PROGRAM PLAN
POVERTY RATE
40.4%
15.0%
12.4%
11.4%
MEDIAN
HOUSEHOLD
INCOME
$22,494
$53,975
$57,703
$64,994
PERSON UNDER
FIVE
9.0%
5.8%
5.3%
6.0%
65 YEARS+
POPULATION
12.8%
16.7%
20.9%
16.5%
HIGH SCHOOL
GRADUATE OR
HIGHER
68.0%
81.8%
88.5%
88.5%
LANGUAGE
OTHER THAN
ENGLISH
SPOKEN AT
HOME
47.3%
75.0%
29.4%
21.5%
www.census. gov/quickfacts/fact/table/miamidadecountyflorida,us,F1,opa-lockacityflorida
201Page
OTS TITLE VI PROGRAM PLAN
Department of Transportation and Public Works (DTPW)
OFFICE OF CIVIL RIGHTS MUNICIPALITY INFORMATION SHEET
TITLE VI PROGRAM (FTA C 4702.1 B)
YEARLY UPDATE
Municipality Name
Address
Contact Person & Title
Contact Numbers
e-mail address
Legal Status of Organization
114011145.1141111-=
COUNTY
Date:
Fax
Municipality
TITLE VI DEFINITION - Title W of the Civil Rights Act of 1964 as amended states "No person In the United States shall, on the grounds of race,
color or national origin, be excluded from, participation in, or be denied the benefits of, or be subjected to discrimination under any program,
or activity receiving Federal financial assistance."
ENVIRONMENTAL JUSTICE DEFINITION - When municipalities plan or program activities that could potentially have a disproportionately high
or adverse impact on human health or the environment, recipients should include explicit consideration of the effects on minority populations
and low income populations.
REQUIREMENTS (FTA4702.1B)
YES
NO
NOTES
Title VI statement clearly posted within dwelling or on
company website indicating organization's
commitment to providing non-discriminatory services
and how to file a Title VI discrimination complaint.
Tracking system in place to monitor Title VI
complaints, as well as a system in place to monitor
active Title VI investigations.
Does municipality collect demographic data?
Has municipality conferred with DTPW prior to
completing a four factor analysis?
If answer is NO, what other ways does the
municipality provide meaningful access to the
population they serve (provide answer in NOTES
section).
Does municipality monitor (every 3 years) the level
and quality of service within predominantly minority
areas to ensure equitable treatment.
REQUIREMENTS
YES
NO
NOTES
Does municipality have transit related, non -elected
planning boards, advisory councils or committees, or
similar bodies selected by municipality?
IF YES, please attach a copy of a table depicting the
racial breakdown of the membership of the committee
and a description of efforts made to encourage
participation of minorities on committees or councils.
If NO, submit a statement Indicating there is NO SUCH
TRANSIT -RELATED, NON -ELECTED PLANNING
BOARDS, ADVISORY COUNCILS OR COMMITTEES.
Does municipality plan to raise fares within the next 3
years?
Does municipality confer with MDT prior to siting or
location of facility (vehicle storage facilty,
maintenance facility or operations center) which
requires land acquisition and/or the displacement of
persons from their residences and businesses for
which a NEPA process has not been completed? A
'facility' does not include bus shelters, transit stations
or power substations.
Does municipality confer with DTPW prior to
submitting their Public Participation plan? IF YES,
does plan include an outreach plan to engage
traditionally underserved persons?
Does municipality confer with DTPW prior to making
service adjustments to current system operations?
Does municipality confer with DTPW prior to making a
decision to prepare an Environmental Assessment
(EA) and an Environmental Impact Statement (EIS)
when considering new projects?
Does municipality confer with DTPW prior to
determining whether to notice or involve the public
when considering proposed Title VI related
programs/projects?
When considering Title VI related programs/projects,
does municipality confer with DTPW to ensure all
requirements from (FTA C 4702.1 B) are adhered to
prior to completion?
ADDITIONAL INFORMATION
PLEASE ATTACH A COPY OF ALL INFORMATION
REQUESTED AND SUBMIT IT ALONG WITH THE
CHECKLIST.
Please Note that the Municipality is Responsible for
IMMEDIATELY notifying DTPW of any changes
regarding plans for Service, Fares, Enviommental
Assessments, Sitings/Locations, Title VI Related
Programs and Projects prior to rendering a decision.
Sponsored by: The City Manager
RESOLUTION NO. 15-9048
A RESOLUTION OF THE CITY COMMISSION OF THE
CITY OF OPA-LOCKA, FLORIDA, AUTHORIZING THE
CITY MANAGER TO ACCEPT AND IMPLEMENT THE
MIAMI-DADE COUNTY TRANSIT OPA-LOCKA TRANSIT
POLICY; PROVIDING FOR INCORPORATION OF
RECITALS; PROVIDING FOR AN E}I'ECTIVE DATE
WHEREAS, The City of Opa-locka currently receives Federal and State
Transportation funding; and
WHEREAS, the Florida Department of Transportation (FDOT) and Miami -Dade
Transit require that all recipient municipalities implement a non-discrimination policy in
compliance with Tittle VI of the Civil Rights Act of 1964; and
WHEREAS, attached is the City of Opa-locka policy, which the County has
already approved.
NOW, THEREFORE, BE IT DULY RESOLVED BY THE CITY
COMMISSION OF THE CITY OF OPA-LOCKA, FLORIDA:
Section 1. The recitals to the preamble are hereby incorporated by reference.
Section 2. The City Commission hereby approves the attached non-discrimination
policy in compliance with the Civil Rights Act and authorizes the Manager to implement
said policy.
Section 3. This Resolution shall be effective immediately upon its adoption.
PASSED AND ADOPTED this 30th day of July, 2015.
2ci
RA TA R
MANOR
City of Opa-Locka
Agenda Cover Memo
Commission Meeting Date.
July 14, 2015
Item Type,
(Enter X in box)
Resolution
Ordinance
Other
X
Fiscal Impact,
(Enter X in box)
Yes
No
Ordinance Reading,
(Enter X in box)
1g Reading
rd Reading
X
Public Hearing,
(EnterX in box)
Yes
No
Yes
No
X
X
Funding Source,
(Enter Acct No.)
(Enter Fund & Dept)
FDOT Miami Dade
Transit
Advertising Requirement,
(Enter Xin box)
Yes
No
X (Bus Shuttle
Pick up and
return areas)
Contract/P.O. Required
(EnterX in box)
Yes
No
RFP/RFQJBid #, N/A
X
Strategic Plan Related
(Enter X in box)
Yes
No
Strategic Plan Priority
Enhance Organizational
Bus. & Economic Dev
Public Safety
Quality of Education
QuaL of Life & City
Communcation
Area
Strategic Plan Obj./Strategy (list the
specific objective/strategy this item will address)
Improve Safety and transportation for
our residents, business, stakeholders
and visitors
x
p
EJ
Image
El
Sponsor Name
City Manager
Department CIP
CIP/Public Works & Finance
A RESOLUTION OF THE CITY COMMISSION OF THE CITY OF OPA-LOCKA, FLORIDA, AUTHORIZING THE CITY MANAGE
TO ACCEPT AND IMPLEMENT THE MIAMI DADE COUNTY TRANSIT OPA-LOCKA TRANSIT POLICY FOR THE CITY OF
OPA-LOCKA AS REQUIRED BY THE FDOT FOR RECIPIENTS OF SATE AND FEDERAL FUNDING DOLLARS AND THAT SAID
POLICY WILL BE MADE PUBLIC ON THE CITY'S WEBSITE AS REQUIRED AND THAT ALL BANNERS, LOGOS AND
INFORMATIONAL MATERIAL SHALL BE PLACED IN PUBLIC PLACES WHERE PEOPLE GATHER TO RIDE THE OPA-LOCKA
SHUTTLE AND THAT SAID POLICY MUST BE REVISED LEGISLATIVELY EVERY YEAR IN THE MONTH OF OCTOBER AND
SUBMITED TO THE RESPECTIVE FUNDERS AS REQUIRED.
Short Title,
The City of Opa-locka' s is in compliance and in accordance with the Federal Transit Administration (FTA)
legislation for sub -recipients of funding received through the American Recovery and Reinvestment Plan (ARRA)
Economic Stimulus Grant, `non-discriminatory use of Federal funds by recipients of FTA assistance including
their sub -recipients and contractors is prohibited. 'In compliance with the FTA reporting requirements, the
Miami -Dade Transit Office of Civil Rights and Labor Relations (OCR/LR) is responsible for ensuring that each
participating municipality is in compliance with Title VI of the Civil Rights Act of 1964. Specifically, the Title VI
Act of 1964 states, "No person in the United States shall, on the grounds of race, color or national origin, be
excluded from, participation in, or be denied the benefits of, or be subjected to discrimination under any program
or activity receiving Federal financial assistance. Furthermore, federally supported transit services and related
benefits must be distributed in an equitable mariner. This policy has been approved in its entirety by Miami Dade
County Manager of Civil Rights and Labor Relations.
Staff Summary:
The City of Opa-locka has obtained approval for compliance under Federal Title VI Policy for 2015-2016
Proposed :
Staff recommends the adoption of the Resolution to authorize the City Manager to implement and revise policy yearly
Attachment
Attachments: I'l'ILE VI POLICY APPROVED BY MIAMI DADE TRANSIT
Prepared by. Delia Rosa Kennedy, Grant Administrator
Memorandum
TO, Mayor Myra L. Taylor
Vice -Mayor Timothy Homes
Commissioner Joseph L Kelley
Commissioner Luis B Santiago
Commissioner Terrence K Pinder
FROM: 1 -8alcer, Sr., City Manager
DATE: July 14, 2015
RE: Implementation of Title VI Policy in accordance "Title VI of the Civil Rights Act of 1964" as
mandated for entities receiving federal funding
Request A RESOLUTION OF THE CITY COMMISSION OF THE CITY OF OPA-LOCKA, FLORIDA, AUTHORIZING THE
CITY MANAGER TO ACCEPT AND IMPLEMENT THE MIAMI DADE COUNTY TRANSIT OPA-LOCKA TRANSIT POLICY
FOR THE CITY OF OPA-LOCKA AS REQUIRED BY THE FDOT FOR RECIPIENTS OF SATE AND FEDERAL FUNDING
DOLLARS AND THAT SAID POLICY WILL BE MADE PUBLIC ON THE CITY'S WEBSITE AS REQUIRED AND THAT ALL
BANNERS, LOGOS AND INFORAMTIONAL MATERIAL SHALL BE PLACED IN PUBLIC PLACES WHERE PEOPLE GATHER
TO RIDE THE OPA-LOCKA SHUTTLE AND THAT SAID POLICY MUST BE REVISED LEGISLATIVELY EVERY YEAR IN
THE MONTH OF OCTOBER AND SUBMITED TO THE RESPECTIVE FUNDERS AS REQUIRED
Description: The City of Opa-locka' s is in compliance and in accordance with the Federal Transit Administration
(FTA) legislation for sub -recipients of funding received through the American Recovery and Reinvestment Plan
(ARRA) Economic Stimulus Grant, `non-discriminatory use of Federal funds by recipients of FTA assistance including
their sub -recipients and contractors is prohibited. 'In compliance with the FTA reporting requirements, the Miami -
Dade Transit Office of Civil Rights and Labor Relations (OCRILR) is responsible for ensuring that each participating
municipality is in compliance with Title VI of the Civil Rights Act of 1964. Specifically, the Title VI Act of 1964 states,
'No person in the United States shall, on the grounds of race, color or national origin, be excluded from, participation
in, or be denied the benefits of, or be subjected to discrimination under any program or activity receiving Federal
financial assistance. Furthermore, federally supported transit services and related benefits must be distributed in an
equitable manner. This policy has been approved in its entirety by Miami Dade County Manager of Civil Rights and
Labor Relations.
Financial Impact: No Impact to the City
Implementation Timeline: Immediately
Legislative History: N/A
Recommendation(s): Staff recommends approval, implementation and yearly update
Attachment(s), COPY OF THE TITLE VI POLICY
Prepared by: Delia Rosa Kennedy, Grant Administrator
END OF MEMORANDUM
Memorandum
TO:
Mayor
Vice -Mayor
Commissioner
Commissioner
Commissioner
4L
FROM: . cc v ; -make Sr., City Manager
Myra L. Taylor
Timothy Homes
Joseph L Kelley
Luis B Santiago
Terrence K Pinder
DATE: July 14, 2015
RE: Implementation of Title VI Policy in accordance "Title VI of the Civil Rights Act of 1964" as
mandated for entities receiving federal funding
Request A RESOLUTION OF THE CITY COMMISSION OF THE CITY OF OPA-LOCICA, FLORIDA, AUTHORIZING THE
CITY MANAGER TO ACCEPT AND IMPLEMENT THE MIAMI DADE COUNTY TRANSIT OPA-LOCKA TRANSIT POLICY
FOR THE CITY OF OPA-LOCKA AS REQUIRED BY THE FDOT FOR RECIPIENTS OF SATE AND FEDERAL FUNDING
DOLLARS AND THAT SAID POLICY WILL BE MADE PUBLIC ON THE CITY'S WEBSITE AS REQUIRED AND THAT ALL
BANNERS, LOGOS AND INFORAMTIONAL MATERIAL SHALL BE PLACED IN PUBLIC PLACES WHERE PEOPLE GATHER
TO RIDE THE OPA-LOCKA SHUTTLE AND THAT SAID POLICY MUST BE REVISED LEGISLATIVELY EVERY YEAR IN
THE MONTH OF OCTOBER AND SUBMITED TO THE RESPECTIVE FUNDERS AS REQUIRED
Description: The City of Opa-locka' s is in compliance and in accordance with the Federal Transit Administration
(FTA) legislation for sub -recipients of funding received through the American Recovery and Reinvestment Plan
(ARRA) Economic Stimulus Grant, `non-discriminatory use of Federal funds by recipients of FTA assistance including
their sub -recipients and contractors is prohibited. 'In compliance with the FTA reporting requirements, the Miami -
Dade Transit Office of Civil Rights and Labor Relations (OCR/LR) is responsible for ensuring that each participating
municipality is in compliance with Title VI of the Civil Rights Act of 1964. Specifically, the Title VI Act of 1964 states,
"No person in the United States shall, on the grounds of race, color or national origin, be excluded from, participation
in, or be denied the benefits of, or be subjected to discrimination under any program or activity receiving Federal
financial assistance. Furthermore, federally supported transit services and related benefits must be distributed in an
equitable manner. This policy has been approved in its entirety by Miami Dade County Manager of Civil Rights and
Labor Relations.
Financial Impact: No Impact to the City
Implementation Timeline: Immediately
Legislative History: N/A
Recommendation(s): Staff recommends approval, implementation and yearly update
Attachment(s): COPY OF THE TITLE VI POLICY
Prepared by: Delia Rosa Kennedy, Grant Administrator
END OF MEMORANDUM
City of Opa-locka Transit
System
OTS
TITLE VI
Program Plan
Effective July 1, 2015
OTS Title VI Program Plan
Page 1
City of Opa-locka Transit System
Title VI Program Plan
Prepared by:
Delia Rosa Kennedy, Grant Administrator
City of Opa-locks.
3400 NW 135th Street, Building B
Opa-locka FL 33054
OTS Title VI Pro,zani Plan
Paqc 2
INTRODUCTION
OTS' Commitment to Civil Rights
This update of Opa-locka Transit System's Title VI Program has been prepared to ensure that
the level and quality of OTS' fixed route services are provided in a nondiscriminatory manner
and that the opportunity for full and fair participation is offered to OTS' riders and residents
alike. Additionally, through this program, OTS has examined the need for services and
materials for persons for whom English is not their primary language and who have a limited
ability to read, write, speak, or understand English.
While it is a matter of principle that OTS is committed to ensuring that no person is excluded
from participation in, or denied the benefits of, or subjects to discrimination in the receipt of
any of OTS services on the basis of race, color or national origin, the contents of this program
have been prepared in accordance with the Section of Title VI of the Civil Rights Act of 1964.
"Federal agencies are to examine the
services they provide, identify any need
for services to those with limited English
proficiency, and develop and implement a
system to provide those services so LEP
persons can have meaningful access to
a
ahem."
Executive Order 13166
OTS Title VI Program Plan
Prize 3
Under the Civil Rights Act of 1964, and as a recipient of federal funding under the programs of
the Federal Transit Administration (FTA) of the U.S. Department of Transportation (US DOT),
HTS has an obligation to ensure that,
• The benefits of its bus services are shared equitably throughout the service area;
• The level and quality of bus services are sufficient to provide equal access to all
riders in its service area;
• No one is precluded from participating in OTS service planning and
development process;
• Decisions regarding service changes are made without regard to race, color or
national origin and that development benefitting a community as a whole not be
unjustifiably done through the disproportionate allocation of its adverse
environmental and health burdens on the community's minority population;
and
GENERAL REQUIREMENTS
Notice to the Public
To make OTS riders aware of its commitment to Title VI compliance, and of their right to file a civil
rights compliant, OTS has presented the following language, in both English and Spanish, on decals
inside the buses and on its website. WWW.OPALOCKAFL.GOV
OTS Title VI Program Plan
Pa4e 4
Your Civil Rights
OTS operates The Opa-locka Express service without regard to race, color, and national
origin in accordance with Title VI of the Civil Rights Act. Any person who believes they
have been aggrieved by any unlawful discriminatory practice under the Title VI may file
a complaint with OTS. For more information on OTS' civil rights program and
procedures to file a complaint, please contact transit office by email to
OCarney@opalockafl.gov or call the office at 305-953-2868 and advised them that you
need assistance in obtaining more information on filling out a TITLE VI Complaint form.
Discrimination Complaint Procedures
OTS has established a process for riders to file a complaint under Title VI. Any person who believes that
she or he has been discriminated against on the basis of race, color, or national origin by OTS may file a
Title VI complaint by completing and submitting the agency's Title VI Complaint form (appendix A)
available on our website WWW.OPALOCKAFL.GOV. Download the form, fill it out completely and
print it. Mail the completed form to.
Opa-locka Transit System
Title VI Complaint — OCarney@opalockafl.gov
3400 NW 135`h Street, Building B, Opa-locks, FL 33054
OTS Title VI Program Plan
Page 5
Note, The City of Opa-locka encourages all complainants to send the complaint forms via certified mail
through the US Postal Service, to ensure that all written correspondence can be easily tracked.
The Complaint Procedure
The following procedures apply to complaints filed under Title VI of the Civil Rights Act of 1964,
relating to any program and/or activity administered by OTS, and/or contractors. Intimidation or
retaliation of any kind is prohibited by law.
These procedures do not deny the right of the complainant to file formal complaints with other State or
Federal agencies, or to seek private counsel for complaints alleging discrimination. These procedures
are part of an administrative process that does not provide for remedies that include punitive damages
or compensatory remuneration for the complainant.
OTS investigates complaints received no more than 30 days after the alleged incident. OTS will process
complaints that are complete. Once the complaint is received, OTS will review it and the complainant
will receive an acknowledgement letter (appendix B) informing them whether the complaint will be
investigated by OTS. OTS will then notify the Miami -Dade Transit (MDT) Office of Civil Rights and
Labor Relations Allison Aristide — manager of the complaint. (Allison@miamidade.gov) (786-469-
5473)
Every effort will be made to obtain early resolution of complaints at the lowest possible level. OTS has
up to 60 days to investigate the complaint. If more information is needed to resolve the case, OTS may
contact the complainant. The complainant has fifteen days from the date of the letter to send requested
information back to OTS. If the information is not received back from the complainant within the
fifteen days, OTS can administratively close the case. A case can be administratively closed also if the
complainant no longer wishes to pursue their case.
After the complaint is investigated and reviewed, one of two letters will be issued to the complainant, a
closure letter (appendix C) or a letter of finding (LOF) (appendix D). A closure letter summarizes the
allegations and states that there was not a Title VI violation and that the case will be closed.
A LOF summarizes the allegations and the interviews regarding the alleged incident, and explains
whether any disciplinary action, additional training of the staff member or other action will occur.
OTS Title VI Program Plan
Patio 6
If the complainant wishes to appeal the decision, she or he has ten days after the date of the letter or the
LOF to do so.
A person may also file a complaint directly with the Federal Transit Administration, at:
Federal Transit Administration
Office of Civil Rights
1200 New Jersey Avenue SE
Washington, DC 20590
OTS Till,- VI Program Plan
Pate
Title VI Complaint Form
Active Complaints or Inquiries alleging Discrimination
HTS maintains a list of all complaints alleging discrimination. This list is maintained and stored
electronically. As of July 1, 2014 there are no Title VI complaints.
List of TITLE VI Investigations, Lawsuits and Complaints
OTS Title VI Program Plan
Pa4c s
OTS PUBLIC PARTICIPATION PLAN
Key Principles
Public Participation Plan (PPP) process is in place. Any changes that greatly affect the users will need
City Council approval. The time and date of these meetings are posted at City Hall in the lobby and are
also posted online in the city's webpage (www,opalockafl.gov). The residents may review the agenda
and participate in the meeting. The postings usually occur 4 days prior to the meeting. Also any
changes that affect will also be posted on the inside of the buses in English and Spanish.
• Potentially affected community members will have the appropriate opportunity to
express any concerns that they may have regarding the issue at hand.
• The concerns of the participants involved will be considered in the decision -making
process.
Through an open public process, OTS follows a public participation plan to provide for public
involvement efforts and enhance access to OTS transportation decision -making process by minority and
Limited English Proficient (LEP) populations.
Limited English Proficient (LEP)
LEP refers to persons for whom English is not their primary language and who have a
limited ability to read, write, speak, or understand English. It includes people who
reported to the U.S. Census that they speak English less that very well, not well, or not at
all.
OTS will use its Public Participation Plan when considering fare changes, modifications to routes and
schedules when:
• A fare increase or significant change in the method of fare payment is being considered;
• A new route is established;
• An existing route is proposed for elimination;
OTS Tiile VI ProQrain Plan
Pas.e9
• Considering the total discontinuance of service on any line or group of lines on any
given day when service is currently offered;
• Any system -wide change in service hours that exceeds 10% of current total service
hours;
• Routing on any given route or routes that affect more than 25% of the riders using the
affected route(s).
OTS' Public Participation Process
Outreach Efforts — Alerting Riders
OTS' PPP maintains the traditional elements to the outreach program such as seat -drop flyers, driver
issued surveys, and by posters and notices on the buses. While there may be minor variations in the
outreach process from time -to-time, the outline below provides the general steps for engaging riders in
the decision -making process using a fare change as an example;
1. A fare change proposal is developed internally or as a result of public comment;
2. If required, approval from the City Council is sought to proceed to a public comment
hearing;
3. Public meetings (City Council) are posted at City Hall in the lobby board and posted
online in the city's webpage (www.opalockafl.gov) usually 4 days prior.
4. Bilingual (English & Spanish) public outreach is available;
OTS Title VI Program Plan
Pazc 10
EXAMPLE OF FARE INCREASE NOTICE PLACED INSIDE BUS:
LANGUAGE ASSISTANCE PLAN
Improving Access for People with Limited English Proficiency
In order to ensure meaningful access to programs and activities. OTS uses the information obtained in a
Four Factor Analysis to determine the specific language services that are appropriate. This analysis
helps OTS to determine if it communicates effectively with LEP persons and informs language access
planning.
The Four Factor Analysis is a local assessment that considers:
I. The number or proportion of LEP persons eligible to be served of likely to be
encountered by OTS;
2. The frequency with which LEP persons come into contact with OTS services;
3. The nature and importance of OTS' services in people's lives; and
4. The resources available to OTS for LEP outreach, as well as cost associated with that
outreach.
OTS Title VI Program Plan
Page 1 1
Factor 1 — Number of LEP Persons on Service Region
The first step in determining the appropriate components of a Language Assistance Plan is
understanding the proportion of LEP persons who may encounter OTS service, their literacy skills in
English and their native language, the location of their community and neighborhoods and, more
importantly, if any are underserved as a result of a language barrier.
City of Opa-locks. Overview
Our transportation efforts, although not enough currently serve the City of Opa-locka, located 10 miles
north of downtown Miami, in Miami -Dade County, Florida, is 4.265 square miles and is home to
15,623 residents representing a highly vulnerable population. The target community consists of
individuals and families with small children living below the poverty line, elderly in poverty, a
population that is predominantly minority, with high levels of unemployment, under -educated, living
in substandard housing within substandard community infrastructures, battered by seasonal storms and
devastated by declared disasters, living with the daily consequences of the high crime rate, who are
blighted by environmental justice concern due to their disproportionate risk of health issues stemming
from exposure to contaminants from the proximity of their neighborhoods to Brownfield. In 2010 the
City violent crime rate in Opa-locka was higher than the violent crime rate in Florida by 354.3% and
the City property crime rate was higher than the property crime rate in Florida by 92.8%. The city
violent crime rate for Opa-locka in 2010 was higher than the national violent crime rate average by
510.41% and the City property crime rate was higher than the national property crime rate average by
133.21%(2010 Crime Rate Index).
The population is diverse with the percentage of foreign born individuals at a rate of almost 3 times
the national percentage. The target population is in great need of greater opportunities for educational
advancement. The population has a marked disparity in educational obtainment with 25.81 % of citizens
not completing high school in comparison to the state and national average of 15%. Health disparities
are often linked to school performance with a direct correlation between school attendance levels and
academic success.
Lack of a high school diploma exacerbates generational poverty and unemployment. Though the lack
of education and skills training as well as the types of industry in the area contribute to a lack of job
opportunities, the blight of the community contributes to lack of development and economic
stimulation. Of those employed, 16% are employed in low paying retail jobs. (American Community
Survey 2006-2010).
OTS Title VI Prozram Plan
Pa2c 12
The community has seven elementary schools with over 3,028 children, pre -kindergarten to fifth grade
level, traveling to and from school each day. The free and reduced lunch eligible children make up 98%
of this population, indicating their extreme poverty. All seven of these schools enroll 100% minority
(Black and Hispanic). The reading achievement scores for all of the students in these schools falls far
below the state average, many by over 50%. (Source: Florida Department of Education. 2012-2013,
retrieved from www.FLDOE.org
Factor 2 — Frequency of LEP Use
There are places where OTS riders of the LEP population can come into contact with OTS service such
as fixed route buses and informational calls to customer service. It is important for OTS to ensure that
the following points of contact are covered in English and Spanish:
• The use of the bus service;
• Communication with OTS customer service staff;
• Bus pass sales
• Printed outreach materials — ex: Brochures
• Web -based materials
• Meetings — City Council meetings
• Service related posters — notices inside buses
Factor 3 — The Importance of OTS Service to People's Lives
Access to the services provided by OTS' fixed route is critical to the many people in the area. Many
depend on OTS' fixed route services for access to jobs and for access to essential community services,
shopping and medical appointments. Riders eligible for service under the American's with Disabilities
Act (ADA) require service for the same reasons. Because of the essential nature of the services and the
importance of these to the many residents in the area, there is a need to ensure that language is not a
barrier to access.
In the passenger survey (above), many of them responded to using the buses for multiple reasons. The
percentages given is based on just the number of each individual reason for using the bus by the total
number of respondents, 96 (%) reported depending on the service for work related transportation,
41(%) reported using the service for school. 75(%) reported using the service for health care, 58(%)
reported using the service for shopping — all essential trip purposes.
OTS Title. \'I Program Plan
Page 13
Factor 4 — Resources and Costs for LEP Outreach
OTS is committed to providing resources to improve access to its services for LEP persons. Today,
bilingual information (English/Spanish) is distributed in several different manners including,
• The inside of the Shuttles
• On each pick up point of route
• Will be posted on our web site in English and Spanish
• Brochures are placed in the City Hall Main Entrance
DECISION MAKING BODIES
Non -Elected Committees and Councils
The City of Opa-locka does not have a non -elected committee and/or council or any advisory board
regarding this policy of services
OTS Title VI Program Plan
Pa' c 14
SERVICE STANDARDS and POLICIES
Vehicle Capacity
Vehicle Headway (Frequency)
The shuttle buses operate on weekdays, and Saturdays between hours of 6am and 7pm except
holiday(s) within the City and connect residents to the Tri Rail station as well as to MDT bus stops. The
shuttle services allow residents to connect to areas of work and school outside of the City. It helps local
and regional mobility significantly. Our City Commission advised us for the north route extension along
NW 151st Street from NW 27th Avenue to NW 37th Avenue. Currently NW 151 Street has shuttle bus
services for the commercial area from NW 22 Avenue to NW 27 Avenue but no services for the
residential areas between NW 27 Avenue and NW 37th Avenue. The southbound shuttle bus on NW
27th Avenue makes left on NW 151 Street goes towards NW 22"d Avenue.
We are requesting if the southbound shuttle bus can make right turn on NW 151 Street and
extend services between NW 27 Avenue and NW 37 Avenue by routing through NW 37 Avenue, Sultan
Avenue, Curtis Drive and then back to NW 151 Street towards 22nd Avenue as shown on the attached
exhibit -01. This will require about 10 minutes travel time adjustment and will not require any
additional bus if this time can be adjusted on the schedule. The schedule for the route on the east side of
NW 27th Avenue can be adjusted as it serves only the commercial area. The proposed route extension
will help the residential community between NW 27 Avenue and NW 37 Avenue. NW 151 Street is the
city limit and the route extension will provide services to the Miami Gardens resident on the north side
and Opa-locka residents on the south side. It will enhance the shuttle services popularity and will
increase the total ridership.
The shuttle buses through grant funding Job Access Reverse Commute (JARC) operate on
weekdays between hours of 6am and 7pm except holiday(s) within the City and connect residents to the
Tri Rail station, MDT bus stops, Flea Market, Miami -Dade College and other key areas. The current
agreement with the Limousines of South Florida (LSF) does allow LSF to a minimum of thirteen (13)
hours operation per day for 5 (five) days a week. The amendment will allow LSF to extend their services
for Saturday per the attached schedule and route map.
OTS Title VI ProQranr Plan
Pac.c 1:5
CONTACT
For additional information on the OTS Title VI Plan please contact;
Owen Carney
Opa-locks Transit System
3400 NW 135th Street, Building B
Opa-locka, Florida 33054
TeL (305) 953-2868
Email, ocarney@opalockafl.gov
OTS Title VI Program Plan
Page 16
Appendix A
Complaint Form
•
Opa-locka Transit System
Title VI Non -Discrimination Program
Complaint of Discrimination
Complainant (s) Name,
Nombre(s) de(los) Reclamante(s),
Complainant (s) Phone Number,
Numero de felefono de(los) Reclamante (s),
Complainant(s) Address,
Direccion de(los) Reclamante(s):
Complainant's Representative's Name, Address, Phone Number and Relationship (e.g. friend, attorney, parent, etc);
Nombre del representante del Reclamante, dreccion, felefono y relacion (por ejemplo amigo, abogado, padres, etc);
Name and Address of Agency, Institution, or Department Whom You Allege Discriminated Against You;
Nombre y Direccion de la agencia, institucion o departamento que usted alega discrimino en su contra;
OTS 'l'itic VI Piozrani Plan
Pa4c 17
Names of the individual(s) Whom You Allege Discriminated Against You (if known);
Nombre(s) de(los) individuo(s) que usted allege discriminaron en su contra (si lo sate);
I believe the discrimination I
experienced was based on:
(check all that apply):
Creo que la discrimination que yo
experimente fue basado en
(marquee todos los que apliquen):
o Race Raza
o ColorColor
o National Origin
Origen Nacional
Date of Alleged Discrimination:
Fecha de la Supuesta discrimination,
Mail to: Envie por correo a Opa-locka Transit System 3400 NW 135th Street Building B Opa-loc
Ocarney@opalocokafl.gov This form may also be faxed to, Este formulario tambien se puede enviarpor fax a 305-953-2900
Attn: Owen Carney
A complaint must be filed no later than 30 days after the date of the alleged discrimination.
Toda queja tiene que ser reportada dentro de los 30 dias siguientes al incidente de alegada discri ninaciOn.
OTS Title VI Program Plan
Page 18
Opa-locka Transit System
Title VI Non -Discrimination Program
Complaint of Discrimination
Please list the name(s) and phone number(s) of any person. if known, that Opa-locka Transit System could contact for
additional information to support or clarify your allegation(s).
Por favor enumere el(los) nombre(s) y telefono(s) de cualquer persona, si sabe, que el Transporte de Opa-locka podria
contactar para obtener informacion adicional para respaldar o aclarar lo que usted alega.
Please explain as clearly as possible how, why. when and where you believe you were discriminated against. Include as much
background information as possible about the alleged acts of discrimination. Additional pages may be attached if needed.
Por favor explique lo mss claramente posible como, porque, cuando y donde cree usted que discriminaron en su contra.
Incluya la mayor cantidad de informacion de segundo plano posible acerca de los supuestos actos de discriminacion. Puede
agregar paginas adicionales si es necesario.
Complainant(s) or Complainant(s)Representatives Signature,
Firma de(los) Reclamante(s) o de los representates de (los) Reclamante(s),
Date of Signature,
Fecha de la Firma,
OTS Tiilc VI Proqrani Plan
Pace 19
Appendix B
Letter Acknowledging Receipt of Complaint
Leger Acknowledging Receipt of Complaint
Date
Complainant's Name
Complainant's Address
Dear (Mr/Ms),
This letter is to acknowledge that a complaint has been received from you alleging
An investigation will begin shortly. If you have additional information you wish to convey or questions
concerning this matter, please contact me at 305-953-2868
Owen Carney, Coordinator
City of Opa-Iocka Transit
3400 NW 135th Street, Building B
Opa-locka, FL 33054
OTS Title VI Prowzrani Plan
Paqe 20
Appendix C
Letter Notifying Complainant that the complaint is Substantiated
City letter head
Date
Complainant's Name
Complainant's Address
Dear (Mr/Ms),
The matter reference in your letter dated against the Opa-locka Transit System alleging
of a Title VI violation has been investigated.
The violation of the Title VI of the Civil Rights Act of 1964 mentioned in your letter was identified.
Corrective action of this deficiency(s) is being implemented to ensure that this issue does not arise again.
Thank you for bringing this matter to our attention.
Sincerely.
Owen Carney, Coordinator
Opa-locka Transit System
3400 NW 135th Street Building B
Opa-locks, FL 33054
OTS Title VI Prosram Plan
Paso 21
Appendix D
Letter Notifying Complainant that the Complaint is Not Substantiated
Date
Complainant's Name
Complainant's Address
Dear (Mr/Ms),
The matter referenced in your complaint dated against the Opa-locka Transit System alleging
has been investigated.
The results of the investigation did not validate that there was any violation of the Title VI of the Civil
Rights Act of 1964. As you know, Title VI prohibits discrimination based on race, color or national
origin in any program receiving federal financial assistance.
The city's attorney has reviewed and analyzed the materials and facts pertaining to your case for
evidence that a violation to any of the civil rights laws as occurred. There was no evidence found to
substantiate your complaint and we are closing this matter in our files.
OTS Title VI Program Plan
Page 22
You have the right to appeal within ten days of receipt of this final written decision and/or file the
complaint directly with the FTA Federal Transit Administration at,
Federal Transit Administration Office of Civil Rights
Attm Title VI Program Coordinator
East Building, 5`" Floor — TCR
1200 New Jersey Avenue, SE
Washington, DC 20590
Thank you for taking the time to contact us. If we can be of further assistance please contact us.
Sincerely,
Owen Carney, Supervisor
City of Opa-locka Transit System
3400 NW 135th Street Building B
Opa-locka Florida 33054
OTS Title. VI Program Plan
Page 23
Appendix E
Opa-locka History and Demographics
The City of Opa-locka is a small community, located 10 miles north of downtown Miami in Miami -Dade County,
Florida. and is 4.2 square miles and is home to 15.967(census 2013) residents. The target community represents a
highly vulnerable multi -cultural population of 97% Black and Hispanic that includes: individuals, elderly, and
families with small children and women head of households with children living below the poverty line. Opa-
locka has high levels of unemployment, under -educated citizens living in poor housing within substandard
community infrastructures, battered by seasonal storms and devastated by declared disasters. The community is
plagued daily with the consequences of violent crime rates. For twenty years Opa-locka has been leading the state
in most violent crimes and in 2003/2004, the FBI ranked Opa-locka the most dangerous City in America relative
to size. In 2010, the City violent crime rate in Opa-locka was higher than the violent crime rate in Florida by
354.3% and in the US by 510.41%. The City property crime rate was higher than the property crime rate in
Florida by 92.8% and in the US by 133.21 % (2010 Crime Rate Index). Opa-locka was founded by aviation pioneer
Glenn Curtiss in 1926 in connection with the development of a general aviation airfield, and a naval base was
opened at the Opa-locka airport after the 1926 hurricane. In 1937, Amelia Earhart departed on her ill-fated flight
from Opa-locka (now called Miami Opa-locka Airport). With the naval base in operation and the airfield acting
as part of the US Navy Training Command during World War II, Opa-locka initially attracted middle class
population looking to buy homes. When the Naval base closed in the 1950s, many of the white residents moved
out. Working class black residents employed by the rail companies moved in, and by the 1980s, the City had a
predominately minority population which remains today at 97%.
In the 1987, a nine -block part of the City repeatedly made the headlines with its abbreviated nickname, "The
Triangle." The area was so overrun with crime and cocaine that the City's public works department blocked all but
one of its entrances with metallic, security barriers. The area was then hot with heroin; the cocaine trade that
developed in the '80s was violent and pervasive.
The city finally removed barriers from the Triangle in 2012. The neighborhood was renamed "Magnolia North" as
part of a rebranding effort to bring about the first visible change beginning with GOB Funding to Restore Old City
Hall, CDBG Funding to demolish and rebuild Helen Miller at Segal park Community Center and many other CDBG
funding for infrastructure and pump station projects.
However, despite the current potential for growth and revitalization, Opa-locka has many challenges to overcome.
Threads of corruption and crime still taunt a City who is desperate for change The City is blighted by scrap yards
whose inventories of metals are piled as high as to the sky. Additionally. business owners have been plagued with
Cairo Lane 135'" Street and 127'" Street which was once an abandoned landfill (Minton's), recently caught on fire
burning over a hundred cars, tires and automotive paraphernalia that warranted the service of 75+ fire fighters
OTS Title VI Program Plan
Pace 24
and over 120,000 gallons of water to get under control. Firefighters main concern was access. as the conditions
were deplorable to maneuver equipment to the engulfed flames (Local 10 News Miami September 29, 2014).
Mixed fluids and contaminants filtrated back onto the land and into surface and groundwater sources. Our
geographic footprint, within Miami -Dade County, has been ranked by the Department of Environmental
Protection and the State of Florida at 100r" percentile for the dirtiest/worst counties for clean water with impaired
or threatened uses of surface waters and water bodies (scorecard.goodguide.com). Due to the City's small
geographic size, the target area is community -wide; within the city boundaries. The target vulnerable populations,
our elderly, pregnant women and children, and female single head of households with children reside within
crime -ridden areas interspersed among recycling businesses and within a dilapidated and dangerous
infrastructure. Industrial property uses account for more than 34% of the City's land. In 2011, vacant land of any
type (commercial, residential, etc.) composed 22.63% of the City's area. The industry in Opa-locka is dominated by
engine suppliers and repair shops for cars, boats and airplanes. The City is also a center for junkyard and
recycling businesses. Active CSX freight train tracks run through the Opa-locka dividing neighborhoods,
frequently ceasing the flow of traffic and contributing to greenhouse gas emissions. Additionally, when the trains
block traffic, it represents significant health and safety concerns do the community residents as it restricts access
for medial and police personnel. Brownfield sites within our community have been identified as 67 sites having
contamination issues from hazardous and/or petroleum substances. Brownfield properties within our community
include old dry cleaner sites, landfills, former military properties, gas stations, properties with illicit dumping. as
well as drug -related activities such as Meth Labs. The Florida Department of Environmental Protection (FDEP)
Petroleum database (2014) indicates 29 properties with active or pending petroleum cleanup. Five sites are listed
in the Superfund database as having prior cleanup activities. Last October, the State of Florida Department of
Environmental Protection Clean Water State Revolving Fund awarded a priority funding in excess of $40 million
to the City of Opa-locka which has made the national headlines. Using CDBG Funding also as leverage for funded
needed and not part of the State Revolving such as the renovation and rehabilitation of the Opa-locka Community
Care and Resource Center. This will be the most ambitious and project of this magnitude in the City's 89 year old
history.
Demographic Information
The major disparities facing this community (target area) are poverty levels, minority isolation, reduced
educational opportunities, low employment rates and an unhealthy environment. The population of the
City in 2013 was 15,967, an increase of 6.8% from the 2000 population of 14,951US Census
Bureau).Over the next 20 years, the population in Opa-locka is expected to grow 11% with an
estimated population of 16,817 by 2030 (Shimberg Center,Florida Housing Data Clearinghouse, 2013).
Table 1. Demographic Information
City of Opa-
locks
County
State
National
Population
15,219
2,496,435
18,801,310
308,745,538
OTS Tiilc VI Program Plan
Page 25
Population born outside of the United States
34.3%
51.2%
19.3%
12.9%
Poverty Rate
31.85%
27.30%
13.80%
13.80%
Percent Minority
72.3%
26.2%
25%
27.6%
Median Household Income
$20,379
$44,299
$47,661
$51.914
Percent Not in Workforce
48.5%
37.1%
39.3%
35.3%
Families below Poverty Level
37.6%
15.7%
11.4%
10.996
Persons under 5
9.3%
5.9%
5.796
6.3%
Female Head of Household with Children
under 18
24.5%
9.%
7.1%
7.296
65 Years+ Below Poverty Level
40.0%
21.7%
10.1%
9.4%
Unemployment
13.51%
8.9%
8.9%
7.9%
Food Stamps Benefits
48.296
20.2%
11.7%
11.4%
High School Graduate or Higher
60.4%
78%
85.8%
85.7%
Language other than English spoken at
home
45.996
72.3%
27.3%
20.5%
2008-2013 American Community Survey. 5 -Year Estimates; available at http,//fact finder2census.gov.
The population is culturally diverse with the percentage of foreign -born individuals at a rate of almost three times
the national percentage. The minority population is about three times greater than the county, state, and national
average. The major racial groups in the community consist of African American (64.2%), Hispanic (36.16%). and
Caucasian (23%). Within this multi -cultural community. subgroups include Cubans (34.53%), Puerto Ricans
(11.6796), and other Hispanic or Latino groups representing Dominican Republic, Central and South America,
West Indies and Spain (35.67%).
OTS Title VI Proc ram Plan
Page 26
Department of Transportation and Public Works (DTPW)
OFFICE OF CIVIL RIGHTS MUNICIPALITY INFORMATION SHEET
TITLE VI PROGRAM (FTA C 4702.1 B)
YEARLY UPDATE
Municipality Name
Address
Contact Person & Title
Contact Numbers
e-mail address
Legal Status of Organization
MIAMI- MA,E7i►E
COUNTY
Date:
Fax
Municipality
TITLE VI DEFINITION - Title W of the Civil Rights Act of 1964 as amended states 'No person in the United States shall, on the grounds of race,
color or national origin, be excluded from, participation in, or be denied the benefits of, or be subjected to discrimination under any program,
or activity receiving Federal financial assistance."
ENVIRONMENTAL JUSTICE DEFINITION - When municipalities plan or program activities that could potentially have a disproportionately high
or adverse impact on human health or the environment recipients should include explicit consideration of the effects on minority populations
and low income populations.
REQUIREMENTS (FTA 4702.1B)
YES
NO
NOTES
Title VI statement clearly posted within dwelling or on
company website indicating organization's
commitment to providing non-discriminatory services
and how to file a Title VI discrimination complaint.
Tracking system in place to monitor Title VI
complaints, as well as a system in place to monitor
active Title VI investigations.
Does municipality collect demographic data?
Has municipality conferred with DTPW prior to
completing a four factor analysis?
If answer is NO, what other ways does the
municipality provide meaningful access to the
population they serve (provide answer in NOTES
section).
Does municipality monitor (every 3 years) the level
and quality of service within predominantly minority
areas to ensure equitable treatment.
REQUIREMENTS
YES
NO
NOTES
Does municipality have transit related, non -elected
planning boards, advisory councils or committees, or
similar bodies selected by municipality?
IF YES, please attach a copy of a table depicting the
racial breakdown of the membership of the committee
and a description of efforts made to encourage
participation of minorities on committees or councils.
If NO, submit a statement indicating there is NO SUCH
TRANSIT -RELATED, NON -ELECTED PLANNING
BOARDS, ADVISORY COUNCILS OR COMMITTEES.
Does municipality plan to raise fares within the next 3
years?
Does municipality confer with MDT prior to siting or
location of facility (vehicle storage facilty,
maintenance facility or operations center) which
requires land acquisition and/or the displacement of
persons from their residences and businesses for
which a NEPA process has not been completed? A
'facility' does not include bus shelters, transit stations
or power substations.
Does municipality confer with DTPW prior to
submitting their Public Participation plan? IF YES,
does plan include an outreach plan to engage
traditionally underserved persons?
Does municipality confer with DTPW prior to making
service adjustments to current system operations?
Does municipality confer with DTPW prior to making a
decision to prepare an Environmental Assessment
(EA) and an Environmental Impact Statement (EIS)
when considering new projects?
Does municipality confer with DTPW prior to
determining whether to notice or involve the public
when considering proposed Title VI related
programs/projects?
When considering Title VI related programs/projects,
does municipality confer with DTPW to ensure all
requirements from (FTA C 4702.1B) are adhered to
prior to completion?
ADDITIONAL INFORMATION
PLEASE ATTACH A COPY OF ALL INFORMATION
REQUESTED AND SUBMIT IT ALONG WITH THE
CHECKLIST.
Please Note that the Municipality is Responsible for
IMMEDIATELY notifying DTPW of any changes
regarding plans for Service, Fares, Enviommental
Assessments, Sitings/Locations, Title VI Related
Programs and Projects prior to rendering a decision.
Sponsored by: The City Manager
RESOLUTION NO. 15-9048
A RESOLUTION OF THE CITY COMMISSION OF THE
CITY OF OPA-LOCKA, FLORIDA, AUTHORIZING THE
CITY MANAGER TO ACCEPT AND IMPLEMENT THE
MIAMI-DADE COUNTY TRANSIT OPA-LOCKA TRANSIT
POLICY; PROVIDING FOR INCORPORATION OF
RECITALS; PROVIDING FOR AN EFFECTIVE DATE
WHEREAS, The City of Opa-locka currently receives Federal and State
Transportation funding; and
WHEREAS, the Florida Department of Transportation (FDOT) and Miami -Dade
Transit require that all recipient municipalities implement a non-discrimination policy in
compliance with Tittle VI of the Civil Rights Act of 1964; and
WHEREAS, attached is the City of Opa-locka policy, which the County has
already approved.
NOW, THEREFORE, BE IT DULY RESOLVED BY THE CITY
COMMISSION OF THE CITY OF OPA-LOCKA, FLORIDA:
Section 1. The recitals to the preamble are hereby incorporated by reference.
Section 2. The City Commission hereby approves the attached non-discrimination
policy in compliance with the Civil Rights Act and authorizes the Manager to implement
said policy.
Section 3. This Resolution shall be effective immediately upon its adoption.
PASSED AND ADOPTED this 30'' day of July, 2015.
City of Opa-Locka
Agenda Cover Memo
Commission Meeting Date.
July 14, 2015
Item Type,
(Enter Xin box)
Resolution
Ordinance
Other
X
Fiscal Impact,
(EnterX in box)
Yes
No
Ordinance Reading.
(Enter X in box)
1" Reading
2°d Reading
X
Public Hearing,
(Enter X in box)
Yes
No
Yes
No
X
X
Funding Source,
(Enter Acct No.)
(Enter Fund & Dept)
FDOT Miami Dade
Transit
Advertising Requirement,
(Enter X in box)
Yes
No
X (Bus Shuttle
Pick up and
return areas)
Contract/P.O. Required=
(EnterX in box)
Yes
No
RFP/RFQJBid #, N/A
X
Strategic Plan Related
(EnterX in box)
Yes
No
Strategic Plan Priority
Enhance Organizational
Bus. & Economic Dev
Public Safety
Quality of Education
Qual. of Life & City
Conununcation
Area.
Strategic Plan Obj./Strategy. (list the
specific objective/strategy this item will address)
Improve Safety and transportation for
residents, business, stakeholders
and visitors
X
•
El our
•
Image �
0
Sponsor Name
City Manager
Department. CIP
CIP/Public Works & Finance
A RESOLUTION OF THE CITY COMMISSION OF THE CITY OF OPA-LOCKA, FLORIDA, AUTHORIZING THE CITY MANAGER
TO ACCEPT AND IMPLEMENT THE MIAMI DADE COUNTY TRANSIT OPA-LOCKA TRANSIT POLICY FOR THE CITY OF
OPA-LOCKA AS REQUIRED BY THE FDOT FOR RECIPIENTS OF SATE AND FEDERAL FUNDING DOLLARS AND THAT SAID
POLICY WILL BE MADE PUBLIC ON THE CITY'S WEBSITE AS REQUIRED AND THAT ALL BANNERS, LOGOS AND
INFORA6TTIONAL MATERIAL SHALL BE PLACED IN PUBLIC PLACES WHERE PEOPLE GATHER TO RIDE THE OPA-LOCKA
SHUTTLE AND THAT SAID POLICY MUST BE REVISED LEGISLATIVELY EVERY YEAR IN THE MONTH OF OCTOBER AND
SUBMITED TO THE RESPECTIVE FUNDERS AS REQUIRED.
Short Title,
The City of Opa-locka' s is in compliance and in accordance with the Federal Transit Administration (FTA)
legislation for sub -recipients of funding received through the American Recovery and Reinvestment Plan (ARRA)
Economic Stimulus Grant, `non-discriminatory use of Federal funds by recipients of FTA assistance including
their sub -recipients and contractors is prohibited. 'In compliance with the FTA reporting requirements, the
Miami -Dade Transit Office of Civil Rights and Labor Relations (OCR/LR) is responsible for ensuring that each
participating municipality is in compliance with Title VI of the Civil Rights Act of 1964. Specifically, the Title VI
Act of 1964 states, "No person in the United States shall, on the grounds of race, color or national origin, be
excluded from, participation in, or be denied the benefits of, or be subjected to discrimination under any program
or activity receiving Federal financial assistance. Furthermore, federally supported transit services and related
benefits must be distributed in an equitable manner. This policy has been approved in its entirety by Miami Dade
County Manager of Civil Rights and Labor Relations.
Staff Summary:
The City of Opa-locka has obtained approval for compliance under Federal Title VI Policy for 2015-2016
Proposed Action:
Staff recommends the adoption of the Resolution to authorize the City Manager to implement and revise policy yearly
Attachment:
Attachments: TITLE VI POLICY APPROVED BY MIAMI DADE TRANSIT
Prepared by Delia Rosa Kennedy, Grant Administrator
Memorandum
TO: Mayor Myra L. Taylor
Vice -Mayor Timothy Homes
Commissioner Joseph L Kelley
Commissioner Luis B Santiago
Commissioner Terrence K Pinder
FROM: -L-Baker Sr., City Manager
DATE: July 14, 2015
RE: Implementation of Title VI Policy in accordance "Title VI of the Civil Rights Act of 1964" as
mandated for entities receiving federal funding
Request. A RESOLUTION OF THE CITY COMMISSION OF THE CITY OF OPA-LOCKA, FLORIDA, AUTHORIZING THE
CITY MANAGER TO ACCEPT AND IMPLEMENT THE MIAMI DADE COUNTY TRANSIT OPA-LOCKA TRANSIT POLICY
FOR THE CITY OF OPA-LOCKA AS REQUIRED BY THE FDOT FOR RECIPIENTS OF SATE AND FEDERAL FUNDING
DOLLARS AND THAT SAID POLICY WILL BE MADE PUBLIC ON THE CITY'S WEBSITE AS REQUIRED AND THAT ALL
BANNERS, LOGOS AND INFORAMTIONAL MATERIAL SHALL BE PLACED IN PUBLIC PLACES WHERE PEOPLE GATHER
TO RIDE THE OPA-LOCKA SHUTTLE AND THAT SAID POLICY MUST BE REVISED LEGISLATIVELY EVERY YEAR IN
THE MONTH OF OCTOBER AND SUBMITED TO THE RESPECTIVE FUNDERS AS REQUIRED
Description The City of Opa-locka' s is in compliance and in accordance with the Federal Transit Administration
(FTA) Legislation for sub -recipients of funding received through the American Recovery and Reinvestment Plan
(ARRA) Economic Stimulus Grant, `non-discriminatory use of Federal funds by recipients of FTA assistance including
their sub -recipients and contractors is prohibited. 'In compliance with the FTA reporting requirements, the Miami -
Dade Transit Office of Civil Rights and Labor Relations (OCR/LR) is responsible for ensuring that each participating
municipality is in compliance with Title VI of the Civil Rights Act of 1964. Specifically, the Title VI Act of 1964 states,
'No person in the United States shall, on the grounds of race, color or national origin, be excluded from, participation
in, or be denied the benefits of, or be subjected to discrimination under any program or activity receiving Federal
financial assistance. Furthermore, federally supported transit services and related benefits must be distributed in an
equitable manner. This policy has been approved in its entirety by Miami Dade County Manager of Civil Rights and
Labor Relations.
Financial Impact: No Impact to the City
Implementation Timeline: Immediately
'-"ogg ',o
a may.
gI���I L0'�1�� C1
Legislative History: N/A
Recommendation(s): Staff recommends approval, implementation and yearly update
Attachment(s), COPY OF THE TITLE VI POLICY
Prepared by: Delia Rosa Kennedy, Grant Administrator
END OF MEMORANDUM
Memorandum
TO:
Mayor
Vice -Mayor
Commissioner
Commissioner
Commissioner
Myra L. Taylor
Timothy Homes
Joseph L Kelley
Luis B Santiago
Terrence K Pinder
FROM: hcc vIIr a , Sr., City Manager
DATE: July 14, 2015
RE: Implementation of Title VI Policy in accordance "Title VI of the Civil Rights Act of 1964" as
mandated for entities receiving federal funding
Request: A RESOLUTION OF THE CITY COMMISSION OF THE CITY OF OPA-LOCKA, FLORIDA, AUTHORIZING THE
CITY MANAGER TO ACCEPT AND IMPLEMENT THE MIAMI DADE COUNTY TRANSIT OPA-LOCKA TRANSIT POLICY
FOR THE CITY OF OPA-LOCKA AS REQUIRED BY THE FDOT FOR RECIPIENTS OF SATE AND FEDERAL FUNDING
DOLLARS AND THAT SAID POLICY WILL BE MADE PUBLIC ON THE CITY'S WEBSITE AS REQUIRED AND THAT ALL
BANNERS, LOGOS AND INFORAMTIONAL MATERIAL SHALL BE PLACED IN PUBLIC PLACES WHERE PEOPLE GATHER
TO RIDE THE OPA-LOCKA SHUTTLE AND THAT SAID POLICY MUST BE REVISED LEGISLATIVELY EVERY YEAR IN
THE MONTH OF OCTOBER AND SUBMITED TO THE RESPECTIVE FUNDERS AS REQUIRED
Description: The City of Opa-locka' s is in compliance and in accordance with the Federal Transit Administration
(FTA) legislation for sub -recipients of funding received through the American Recovery and Reinvestment Plan
(ARRA) Economic Stimulus Grant, `non-discriminatory use of Federal funds by recipients of FTA assistance including
their sub -recipients and contractors is prohibited. 'In compliance with the FTA reporting requirements, the Miami -
Dade Transit Office of Civil Rights and Labor Relations (OCR/LR) is responsible for ensuring that each participating
municipality is in compliance with Title VI of the Civil Rights Act of 1964. Specifically, the Title VI Act of 1964 states,
"No person in the United States shall, on the grounds of race, color or national origin, be excluded from, participation
in, or be denied the benefits of, or be subjected to discrimination under any program or activity receiving Federal
financial assistance. Furthermore, federally supported transit services and related benefits must be distributed in an
equitable manner. This policy has been approved in its entirety by Miami Dade County Manager of Civil Rights and
Labor Relations.
Financial Impact: No Impact to the City
Implementation Timeline: Immediately
Legislative History: N/A
Recommendation(s): Staff recommends approval, implementation and yearly update
Attachment(s): COPY OF THE TITLE VI POLICY
Prepared by: Delia Rosa Kennedy, Grant Administrator
END OF MEMORANDUM
City of Opa-locka Transit
System
OTS
TITLE VI
Program Plan
Effective July 1, 2015
OTS Title VI Program Plan
Page 1
City of Opa-locka Transit System
Title VI Program Plan
Prepared by:
Delia Rosa Kennedy, Grant Administrator
City of Opa-locks.
3400 NW 135th Street, Building B
Opa-locka FL 33054
OTS Title VI Prow aun Plan
Page 2
INTRODUCTION
OTS' Commitment to Civil Rights
This update of Opa-locka Transit System's Title VI Program has been prepared to ensure that
the level and quality of OTS' fixed route services are provided in a nondiscriminatory manner
and that the opportunity for full and fair participation is offered to OTS' riders and residents
alike. Additionally, through this program, OTS has examined the need for services and
materials for persons for whom English is not their primary language and who have a limited
ability to read, write, speak, or understand English.
While it is a matter of principle that OTS is committed to ensuring that no person is excluded
from participation in, or denied the benefits of, or subjects to discrimination in the receipt of
any of OTS services on the basis of race, color or national origin, the contents of this program
have been prepared in accordance with the Section of Title VI of the Civil Rights Act of 1964.
"Federal agencies are to examine the
services they provide, identify any need
for services to those with limited English
proficiency, and develop and implement a
!system to provide those services so LEP
persons can have meaningful access to
them."
Executive Order 13166
OTS Title A'1 Program Plan
Pate
Under the Civil Rights Act of 1964, and as a recipient of federal funding under the programs of
the Federal Transit Administration (FTA) of the U.S. Department of Transportation (US DOT),
HTS has an obligation to ensure that:
• The benefits of its bus services are shared equitably throughout the service area;
• The level and quality of bus services are sufficient to provide equal access to all
riders in its service area;
• No one is precluded from participating in OTS service planning and
development process;
• Decisions regarding service changes are made without regard to race, color or
national origin and that development benefitting a community as a whole not be
unjustifiably done through the disproportionate allocation of its adverse
environmental and health burdens on the community's minority population;
and
GENERAL REQUIREMENTS
Notice to the Public
To make OTS riders aware of its commitment to Title VI compliance, and of their right to file a civil
rights compliant, OTS has presented the following language, in both English and Spanish, on decals
inside the buses and on its website: WWW.OPALOCKAFL.GOV
OTS Title VI Program Plan
Page 4
Your Civil Rights
OTS operates The Opa-locka Express service without regard to race, color, and national
origin in accordance with Title VI of the Civil Rights Act. Any person who believes they
have been aggrieved by any unlawful discriminatory practice under the Title VI may file
a complaint with OTS. For more information on OTS' civil rights program and
procedures to file a complaint, please contact transit office by email to
OCarney@opalockafl.gov or call the office at 305-953-2868 and advised them that you
need assistance in obtaining more information on filling out a TITLE VI Complaint form.
Discrimination Complaint Procedures
OTS has established a process for riders to file a complaint under Title VI. Any person who believes that
she or he has been discriminated against on the basis of race, color, or national origin by OTS may file a
Title VI complaint by completing and submitting the agency's Title VI Complaint form (appendix A)
available on our website WWW.OPALOCICAFLGOV. Download the form, fill it out completely and
print it. Mail the completed form to.
Opa-locka Transit System
Title VI Complaint — OCarney@opalockafl.gov
3400 NW 135th Street, Building B, Opa-locka, FL 33054
OTS Title VI Program Plan
Page 5
Note: The City of Opa-locka encourages all complainants to send the complaint forms via certified mail
through the US Postal Service, to ensure that all written correspondence can be easily tracked.
The Complaint Procedure
The following procedures apply to complaints filed under Title VI of the Civil Rights Act of 1964,
relating to any program and/or activity administered by OTS, and/or contractors. Intimidation or
retaliation of any kind is prohibited by law.
These procedures do not deny the right of the complainant to file formal complaints with other State or
Federal agencies, or to seek private counsel for complaints alleging discrimination. These procedures
are part of an administrative process that does not provide for remedies that include punitive damages
or compensatory remuneration for the complainant.
OTS investigates complaints received no more than 30 days after the alleged incident. OTS will process
complaints that are complete. Once the complaint is received, OTS will review it and the complainant
will receive an acknowledgement letter (appendix B) informing them whether the complaint will be
investigated by OTS. OTS will then notify the Miami -Dade Transit (MDT) Office of Civil Rights and
Labor Relations Allison Aristide — manager of the complaint. (Allison@miamidade.gov) (786-469-
5473)
Every effort will be made to obtain early resolution of complaints at the lowest possible level. OTS has
up to 60 days to investigate the complaint. If more information is needed to resolve the case, OTS may
contact the complainant. The complainant has fifteen days from the date of the letter to send requested
information back to OTS. If the information is not received back from the complainant within the
fifteen days, OTS can administratively close the case. A case can be administratively closed also if the
complainant no longer wishes to pursue their case.
After the complaint is investigated and reviewed, one of two letters will be issued to the complainant, a
closure letter (appendix C) or a letter of finding (LOF) (appendix D). A closure letter summarizes the
allegations and states that there was not a Title VI violation and that the case will be closed.
A LOF summarizes the allegations and the interviews regarding the alleged incident, and explains
whether any disciplinary action, additional training of the staff member or other action will occur.
OTS Title VI Program Plan
PaQc6
If the complainant wishes to appeal the decision, she or he has ten days after the date of the letter or the
LOF to do so.
A person may also file a complaint directly with the Federal Transit Administration, at:
Federal Transit Administration
Office of Civil Rights
1200 New Jersey Avenue SE
Washington, DC 20590
OTS Titic VI Program Plan
Pac.c
Title VI Complaint Form
Active Complaints or Inquiries alleging Discrimination
HTS maintains a list of all complaints alleging discrimination. This list is maintained and stored
electronically. As of July 1, 2014 there are no Title VI complaints.
List of TITLE VI Investigations, Lawsuits and Complaints
OTS Title VI Pr'oQram Plan
Pate 8
OTS PUBLIC PARTICIPATION PLAN
Key Principles
Public Participation Plan (PPP) process is in place. Any changes that greatly affect the users will need
City Council approval. The time and date of these meetings are posted at City Hall in the lobby and are
also posted online in the city's webpage (www.opalockafl.gov). The residents may review the agenda
and participate in the meeting. The postings usually occur 4 days prior to the meeting. Also any
changes that affect will also be posted on the inside of the buses in English and Spanish.
• Potentially affected community members will have the appropriate opportunity to
express any concerns that they may have regarding the issue at hand.
• The concerns of the participants involved will be considered in the decision -making
process.
Through an open public process, OTS follows a public participation plan to provide for public
involvement efforts and enhance access to OTS transportation decision -making process by minority and
Limited English Proficient (LEP) populations.
Limited English Proficient (LEP)
LEP refers to persons for whom English is not their primary language and who have a
limited ability to read, write, speak, or understand English. It includes people who
reported to the U.S. Census that they speak English less that very well, not well, or not at
all.
OTS will use its Public Participation Plan when considering fare changes, modifications to routes and
schedules when:
• A fare increase or significant change in the method of fare payment is being considered;
• A new route is established;
• An existing route is proposed for elimination;
OTS Title VI Program Plan
Page 0
• Considering the total discontinuance of service on any line or group of lines on any
given day when service is currently offered;
• Any system -wide change in service hours that exceeds 10% of current total service
hours;
• Routing on any given route or routes that affect more than 25% of the riders using the
affected route(s).
OTS' Public Participation Process
Outreach Efforts — Alerting Riders
OTS' PPP maintains the traditional elements to the outreach program such as seat -drop flyers, driver
issued surveys, and by posters and notices on the buses. While there may be minor variations in the
outreach process from time -to-time, the outline below provides the general steps for engaging riders in
the decision -making process using a fare change as an example;
1. A fare change proposal is developed internally or as a result of public comment;
2. If required, approval from the City Council is sought to proceed to a public comment
hearing;
3. Public meetings (City Council) are posted at City Hall in the lobby board and posted
online in the city's webpage (www.opalockafl.gov) usually 4 days prior.
4. Bilingual (English & Spanish) public outreach is available;
OTS Title VI Program Plan
Pa2C 10
EXAMPLE OF FARE INCREASE NOTICE PLACED INSIDE BUS:
LANGUAGE ASSISTANCE PLAN
Improving Access for People with Limited English Proficiency
In order to ensure meaningful access to programs and activities, OTS uses the information obtained in a
Four Factor Analysis to determine the specific language services that are appropriate. This analysis
helps OTS to determine if it communicates effectively with LEP persons and informs language access
planning.
The Four Factor Analysis is a local assessment that considers:
I. The number or proportion of LEP persons eligible to be served of likely to be
encountered by OTS;
2. The frequency with which LEP persons come into contact with OTS services;
3. The nature and importance of OTS' services in people's lives; and
4. The resources available to OTS for LEP outreach, as well as cost associated with that
outreach.
OTS Title \'I Pro4ram Plan
Page 11
Factor 1— Number of LEP Persons on Service Region
The first step in determining the appropriate components of a Language Assistance Plan is
understanding the proportion of LEP persons who may encounter OTS service, their literacy skills in
English and their native language, the location of their community and neighborhoods and, more
importantly, if any are underserved as a result of a language barrier.
City of Opa-locks. Overview
Our transportation efforts, although not enough currently serve the City of Opa-locka, located 10 miles
north of downtown Miami, in Miami -Dade County, Florida, is 4.265 square miles and is home to
15,623 residents representing a highly vulnerable population. The target community consists of
individuals and families with small children living below the poverty line, elderly in poverty, a
population that is predominantly minority, with high levels of unemployment, under -educated, living
in substandard housing within substandard community infrastructures, battered by seasonal storms and
devastated by declared disasters, living with the daily consequences of the high crime rate, who are
blighted by environmental justice concern due to their disproportionate risk of health issues stemming
from exposure to contaminants from the proximity of their neighborhoods to Brownfield. In 2010 the
City violent crime rate in Opa-locka was higher than the violent crime rate in Florida by 354.3% and
the City property crime rate was higher than the property crime rate in Florida by 92.8%. The city
violent crime rate for Opa-locka in 2010 was higher than the national violent crime rate average by
510.41% and the City property crime rate was higher than the national property crime rate average by
133.21%(2010 Crime Rate Index).
The population is diverse with the percentage of foreign born individuals at a rate of almost 3 times
the national percentage. The target population is in great need of greater opportunities for educational
advancement. The population has a marked disparity in educational obtainment with 25.81 % of citizens
not completing high school in comparison to the state and national average of 15%. Health disparities
are often linked to school performance with a direct correlation between school attendance levels and
academic success.
Lack of a high school diploma exacerbates generational poverty and unemployment. Though the lack
of education and skills training as well as the types of industry in the area contribute to a lack of job
opportunities, the blight of the community contributes to lack of development and economic
stimulation. Of those employed, 16% are employed in low paying retail jobs. (American Community
Survey 2006-2010).
OTS Title VI Program Plan
Pa2c 12
The community has seven elementary schools with over 3,028 children, pre -kindergarten to fifth grade
level, traveling to and from school each day. The free and reduced lunch eligible children make up 98%
of this population, indicating their extreme poverty. All seven of these schools enroll 100% minority
(Black and Hispanic). The reading achievement scores for all of the students in these schools falls far
below the state average, many by over 50%. (Source: Florida Department of Education. 2012-2013,
retrieved from www.FLDOE.org
Factor 2 — Frequency of LEP Use
There are places where OTS riders of the LEP population can come into contact with OTS service such
as fixed route buses and informational calls to customer service. It is important for OTS to ensure that
the following points of contact are covered in English and Spanish:
• The use of the bus service;
• Communication with OTS customer service staff;
• Bus pass sales
• Printed outreach materials - ex: Brochures
• Web -based materials
• Meetings - City Council meetings
• Service related posters - notices inside buses
Factor 3 — The Importance of OTS Service to People's Lives
Access to the services provided by OTS' fixed route is critical to the many people in the area. Many
depend on OTS' fixed route services for access to jobs and for access to essential community services,
shopping and medical appointments. Riders eligible for service under the American's with Disabilities
Act (ADA) require service for the same reasons. Because of the essential nature of the services and the
importance of these to the many residents in the area, there is a need to ensure that language is not a
barrier to access.
In the passenger survey (above), many of them responded to using the buses for multiple reasons. The
percentages given is based on just the number of each individual reason for using the bus by the total
number of respondents, 96 (%) reported depending on the service for work related transportation,
41(%) reported using the service for school, 75(%) reported using the service for health care, 58(%)
reported using the service for shopping - all essential trip purposes.
OTS Titic \'l Pr0aram Plan
Pas.c 13
Factor 4 — Resources and Costs for LEP Outreach
OTS is committed to providing resources to improve access to its services for LEP persons. Today,
bilingual information (English/Spanish) is distributed in several different manners including,
• The inside of the Shuttles
• On each pick up point of route
• Will be posted on our web site in English and Spanish
• Brochures are placed in the City Hall Main Entrance
DECISION MAKING BODIES
Non -Elected Committees and Councils
The City of Opa-locka does not have a non -elected committee and/or council or any advisory board
regarding this policy of services
OTS Title \'I Pro'ratn Plan
PaYe 14
SERVICE STANDARDS and POLICIES
Vehicle Capacity
Vehicle Headway (Frequency)
The shuttle buses operate on weekdays, and Saturdays between hours of 6am and 7pm except
holiday(s) within the City and connect residents to the Tri Rail station as well as to MDT bus stops. The
shuttle services allow residents to connect to areas of work and school outside of the City. It helps local
and regional mobility significantly. Our City Commission advised us for the north route extension along
NW 151st Street from NW 27th Avenue to NW 37th Avenue. Currently NW 151 Street has shuttle bus
services for the commercial area from NW 22 Avenue to NW 27 Avenue but no services for the
residential areas between NW 27 Avenue and NW 37th Avenue. The southbound shuttle bus on NW
27th Avenue makes left on NW 151 Street goes towards NW 22nd Avenue.
We are requesting if the southbound shuttle bus can make right turn on NW 151 Street and
extend services between NW 27 Avenue and NW 37 Avenue by routing through NW 37 Avenue, Sultan
Avenue, Curtis Drive and then back to NW 151 Street towards 22nd Avenue as shown on the attached
exhibit -01. This will require about 10 minutes travel time adjustment and will not require any
additional bus if this time can be adjusted on the schedule. The schedule for the route on the east side of
NW 27th Avenue can be adjusted as it serves only the commercial area. The proposed route extension
will help the residential community between NW 27 Avenue and NW 37 Avenue. NW 151 Street is the
city limit and the route extension will provide services to the Miami Gardens resident on the north side
and Opa-locka residents on the south side. It will enhance the shuttle services popularity and will
increase the total ridership.
The shuttle buses through grant funding Job Access Reverse Commute (JARC) operate on
weekdays between hours of Gam and 7pm except holiday(s) within the City and connect residents to the
Tri Rail station, MDT bus stops, Flea Market, Miami -Dade College and other key areas. The current
agreement with the Limousines of South Florida (LSF) does allow LSF to a minimum of thirteen (13)
hours operation per day for 5 (five) days a week. The amendment will allow LSF to extend their services
for Saturday per the attached schedule and route map.
OTS Title VI Program Plan
Pagc 15
CONTACT
For additional information on the OTS Title VI Plan please contact;
Owen Carney
Opa-locka Transit System
3400 NW 135th Street, Building B
Opa-locka, Florida 33054
Tel (305) 953-2868
Email, ocarney@opalockafl.gov
OTS Title VI Prosram Plan
Pase 16
Appendix A
Complaint Form
Opa-locks. Transit System
Title VI Non -Discrimination Program
Complaint of Discrimination
Complainant (s) Name,
Nombre(s) de(los) Reclamante(s),
Complainant (s) Phone Number.
Numero de telefono de(los) Reclamante (s),
Complainant(s) Address,
Direccion de(los) Reclamante(s).
Complainant's Representative's Name, Address. Phone Number and Relationship (e.g. friend, attorney, parent, etc);
Nombre del representante del Reclamante, dreccion, telefono y relacion (por ejemplo amigo, abogado, padres, etc);
Name and Address of Agency, Institution, or Department Whom You Allege Discriminated Against You;
Nombre y Direccion de la agencia, institucion o departamento que usted alega discrimino en su contra;
OTS Title VI Program Plan
Page 17
Names of the individual(s) Whom You Allege Discriminated Against You (if known);
Nombre(s) de(los) individuo(s) que usted allege discriminaron en su contra (si 10 sabe);
I believe the discrimination I
experienced was based on:
(check all that apply):
Creo que la discriminacion que yo
experimente fue basado en
(marquee todos los que apliquen):
o Race Raza
o ColorColor
o National Origin
Origen Naconal
Date of Alleged Discrimination:
Fecha de la Supuesta discriminacion:
Mail to: Envie por cornea a, Opa-locka Transit System 3400 NW 135th Street Building B Opa-loc
Ocarney@opalocokafl.gov This form may also be faxed to, Este formulario tambien se puede enviar por fax a. 305-953-2900
Attn: Owen Carney
A complaint must be filed no later than 30 days after the date of the alleged discrimination.
Toda queja tiene que ser reportada dentro de los 30 dias siguientes al incidente de alegada discruninacibn.
OTS Title VI Program Platt
Page 1S
Opa-locka Transit System
Title VI Non -Discrimination Program
Complaint of Discrimination
Please list the name(s) and phone number(s) of any person, if known, that Opa-locka Transit System could contact for
additional information to support or clarify your allegation(s).
Por favor enumere el(los) nombre(s) y felefono(s) de cualquer persona, si sabe, que el Transporte de Opa-locka podria
contacfar para obtener informacion adicional para respaldar o aclarar lo que usted alega
Please explain as clearly as possible how. why, when and where you believe you were discriminated against. Include as much
background information as possible about the alleged acts of discrimination. Additional pages may be attached if needed.
Por favor explique to mss claramente posible como, porque, cuando y donde cree usted que discriminaron en su contra.
Incluya la mayor cantidad de informacion de segundo piano posible acerca de los supuestos actos de discrimination. Puede
agregar paginas adicionales si es necesario.
Complainant(s) or Complainant(s)Representatives Signature:
Firma de(los) Reclamante(s) o de los representates de (los) Reclamante(s),
Date of Signature.
Fecha de la Firma,
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Appendix B
Letter Acknowledging Receipt of Complaint
Letter Acknowledging Receipt of Complaint
Date
Complainant's Name
Complainant's Address
Dear (Mr/Ms),
This letter is to acknowledge that a complaint has been received from you alleging
An investigation will begin shortly. If you have additional information you wish to convey or questions
concerning this matter, please contact me at 305-953-2868
Owen Carney, Coordinator
City of Opa-locka Transit
3400 NW 135Th Street, Building B
Opa-locka, FL 33054
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Appendix C
Letter Notifying Complainant that the complaint is Substantiated
City letter head
Date
Complainant's Name
Complainant's Address
Dear (Mr/Ms),
The matter reference in your letter dated against the Opa-locka Transit System alleging
of a Title VI violation has been investigated.
The violation of the Title VI of the Civil Rights Act of 1964 mentioned in your letter was identified.
Corrective action of this deficiency(s) is being implemented to ensure that this issue does not arise again.
Thank you for bringing this matter to our attention.
Sincerely,
Owen Carney, Coordinator
Opa-locka Transit System
3400 NW 135th Street Building B
Opa-locka, FL 33054
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Appendix D
Letter Notifying Complainant that the Complaint is Not Substantiated
Date
Complainant's Name
Complainant's Address
Dear (Mr/Ms):
The matter referenced in your complaint dated against the Opa-locka Transit System alleging
has been investigated.
The results of the investigation did not validate that there was any violation of the Title VI of the Civil
Rights Act of 1964. As you know, Title VI prohibits discrimination based on race, color or national
origin in any program receiving federal financial assistance.
The city's attorney has reviewed and analyzed the materials and facts pertaining to your case for
evidence that a violation to any of the civil rights laws as occurred. There was no evidence found to
substantiate your complaint and we are closing this matter in our files.
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You have the right to appeal within ten days of receipt of this final written decision and/or file the
complaint directly with the FTA Federal Transit Administration at,
Federal Transit Administration Office of Civil Rights
Attn, Title VI Program Coordinator
East Building, 5th Floor — TCR
1200 New Jersey Avenue, SE
Washington, DC 20590
Thank you for taking the time to contact us. If we can be of further assistance please contact us.
Sincerely,
Owen Carney, Supervisor
City of Opa-locka Transit System
3400 NW 135th Street Building B
Opa-locka Florida 33054
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Appendix E
Opa-locka History and Demographics
The City of Opa-locka is a small community, located 10 miles north of downtown Miami in Miami -Dade County,
Florida, and is 4.2 square miles and is home to 15,967(census 2013) residents. The target community represents a
highly vulnerable multi -cultural population of 97% Black and Hispanic that includes: individuals, elderly, and
families with small children and women head of households with children living below the poverty line. Opa-
locka has high levels of unemployment, under -educated citizens living in poor housing within substandard
community infrastructures, battered by seasonal storms and devastated by declared disasters. The community is
plagued daily with the consequences of violent crime rates. For twenty years Opa-locka has been leading the state
in most violent crimes and in 2003/2004, the FBI ranked Opa-locka the most dangerous City in America relative
to size. In 2010, the City violent crime rate in Opa-locka was higher than the violent crime rate in Florida by
354.3% and in the US by 510.41%. The City property crime rate was higher than the property crime rate in
Florida by 92.8% and in the US by 133.21% (2010 Crime Rate Index). Opa-locka was founded by aviation pioneer
Glenn Curtiss in 1926 in connection with the development of a general aviation airfield, and a naval base was
opened at the Opa-locka airport after the 1926 hurricane. In 1937, Amelia Earhart departed on her ill-fated flight
from Opa-locka (now called Miami Opa-locka Airport). With the naval base in operation and the airfield acting
as part of the US Navy Training Command during World War II, Opa-locka initially attracted middle class
population looking to buy homes. When the Naval base closed in the 1950s, many of the white residents moved
out. Working class black residents employed by the rail companies moved in, and by the 1980s, the City had a
predominately minority population which remains today at 97%.
In the 1987, a nine -block part of the City repeatedly made the headlines with its abbreviated nickname, The
Triangle." The area was so overrun with crime and cocaine that the City's public works department blocked all but
one of its entrances with metallic, security barriers. The area was then hot with heroin; the cocaine trade that
developed in the '80s was violent and pervasive.
The city finally removed barriers from the Triangle in 2012. The neighborhood was renamed "Magnolia North" as
part of a rebranding effort to bring about the first visible change beginning with GOB Funding to Restore Old City
Hall, CDBG Funding to demolish and rebuild Helen Miller at Segal park Community Center and many other CDBG
funding for infrastructure and pump station projects.
However, despite the current potential for growth and revitalization, Opa-locka has many challenges to overcome.
Threads of corruption and crime still taunt a City who is desperate for change The City is blighted by scrap yards
whose inventories of metals are piled as high as to the sky. Additionally, business owners have been plagued with
Cairo Lane 135th Street and 127th Street which was once an abandoned landfill (Minton's), recently caught on fire
burning over a hundred cars, tires and automotive paraphernalia that warranted the service of 75+ fire fighters
OTS Title VI Program Plan
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and over 120,000 gallons of water to get under control. Firefighters main concern was access, as the conditions
were deplorable to maneuver equipment to the engulfed flames (Local 10 News Miami September 29, 2014).
Mixed fluids and contaminants filtrated back onto the land and into surface and groundwater sources. Our
geographic footprint, within Miami -Dade County, has been ranked by the Department of Environmental
Protection and the State of Florida at 100th percentile for the dirtiest/worst counties for clean water with impaired
or threatened uses of surface waters and water bodies (scorecard.goodguide.com). Due to the City's small
geographic size, the target area is community -wide; within the city boundaries. The target vulnerable populations,
our elderly, pregnant women and children, and female single head of households with children reside within
crime -ridden areas interspersed among recycling businesses and within a dilapidated and dangerous
infrastructure. Industrial property uses account for more than 34% of the City's land. In 2011, vacant land of any
type (commercial, residential, etc.) composed 22.63% of the City's area. The industry in Opa-locka is dominated by
engine suppliers and repair shops for cars, boats and airplanes. The City is also a center for junkyard and
recycling businesses. Active CSX freight train tracks run through the Opa-locka dividing neighborhoods,
frequently ceasing the flow of traffic and contributing to greenhouse gas emissions. Additionally, when the trains
block traffic. it represents significant health and safety concerns do the community residents as it restricts access
for medial and police personnel. Brownfield sites within our community have been identified as 67 sites having
contamination issues from hazardous and/or petroleum substances. Brownfield properties within our community
include old dry cleaner sites, landfills, former military properties, gas stations, properties with illicit dumping. as
well as drug -related activities such as Meth Labs. The Florida Department of Environmental Protection (FDEP)
Petroleum database (2014) indicates 29 properties with active or pending petroleum cleanup. Five sites are listed
in the Superfund database as having prior cleanup activities. Last October, the State of Florida Department of
Environmental Protection Clean Water State Revolving Fund awarded a priority funding in excess of $40 million
to the City of Opa-locka which has made the national headlines. Using CDBG Funding also as leverage for funded
needed and not part of the State Revolving such as the renovation and rehabilitation of the Opa-locka Community
Care and Resource Center. This will be the most ambitious and project of this magnitude in the City's 89 year old
history.
Demographic Information
The major disparities facing this community (target area) are poverty levels, minority isolation, reduced
educational opportunities, low employment rates and an unhealthy environment. The population of the
City in 2013 was 15,967, an increase of 6.8% from the 2000 population of 14,951 US Census
Bureau).Over the next 20 years, the population in Opa-Iocka is expected to grow 11% with an
estimated population of 16.817 by 2030 (Shimberg Center,Florida Housing Data Clearinghouse. 2013).
Table 1. Demographic Information
City of Opa-
locks
County
State
National
Population
15,219
2,496,435
18,801,310
308,745,538
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Population born outside of the United States
34.3%
51.2%
19.3%
12.9%
Poverty Rate
31.85%
27.30%
13.80%
13.80%
Percent Minority
72.3%
26.2%
25%
27.6%
Median Household Income
$20,379
$44,299
$47,661
$51.914
Percent Not in Workforce
48.5%
37.1%
39.3%
35.3%
Families below Poverty Level
37.6%
15.7%
11.4%
10.9%
Persons under 5
9.3%
5.9%
5.7%
6.3%
Female Head of Household with Children
under 18
24.5%
9.%
7.1%
7.2%
65 Years+ Below Poverty Level
40.0%
21.7%
10.1%
9.4%
Unemployment
13.51%
8.9%
8.9%
7.9%
Food Stamps Benefits
48.2%
20.2%
11.7%
11.4%
High School Graduate or Higher
60.4%
78%
85.8%
85.7%
Language other than English spoken at
home
45.9%
72.3%
27.3%
20.5%
2008-2013 American Community Survey. 5 -Year Estimates; available at http.//f tf d
acmerZcensus.gov.
The population is culturally diverse with the percentage of foreign -born individuals at a rate of almost three times
the national percentage. The minority population is about three times greater than the county, state, and national
average. The major racial groups in the community consist of African American (64.2%), Hispanic (36.16%), and
Caucasian (23%). Within this multi -cultural community, subgroups include Cubans (34.53%), Puerto Ricans
(11.67%). and other Hispanic or Latino groups representing Dominican Republic, Central and South America,
West Indies and Spain (35.67%).
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