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08 August 22, 2019 Toll Policies and Operations Comments are welcomed by the Commission. If you wish to provide comments to the Commission, please complete and submit a Speaker Card to the Clerk of the Board. MEETING AGENDA Toll Policy and Operations Committee Time: 11:00 a.m. Date: August 22, 2019 Location: Riverside County Transportation Commission County of Riverside Administration Center 4080 Lemon St, Third Floor, Riverside CA 92501 COMMITTEE MEMBERS Brian Berkson, Chair / Chris Barajas, City of Jurupa Valley Lloyd White, Vice Chair/ Julio Martinez, City of Beaumont Larry Smith / Jim Hyatt, City of Calimesa Clint Lorimore / Todd Rigby, City of Eastvale Dana Reed / To Be Appointed, City of Indian Wells Victoria Baca / Carla Thornton, City of Moreno Valley Michael M. Vargas / Rita Rogers, City of Perris Ben J. Benoit / Joseph Morabito, City of Wildomar STAFF Anne Mayer, Executive Director Michael Blomquist, Toll Program Director AREAS OF RESPONSIBILITY Policies involving the Commission’s Toll Facilities Setting Tolls or Rates Considering Contracts with Vendors Working on the Toll Program Statewide and Federal Legislative Issues Regarding Tolling Outreach and Marketing of the Toll Facilities Interactions with Neighboring Jurisdictions Regarding Toll Matters User-Based Funding Programs and Future Opportunities for Toll Facility Development in Riverside County RIVERSIDE COUNTY TRANSPORTATION COMMISSION TOLL POLICY AND OPERATIONS COMMITTEE www.rctc.org AGENDA* *Actions may be taken on any item listed on the agenda 11:00 a.m. Thursday, August 22, 2019 March Field Conference Room County of Riverside Administrative Center 4080 Lemon Street, Third Floor Riverside, California In compliance with the Brown Act and Government Code Section 54957.5, agenda materials distributed 72 hours prior to the meeting, which are public records relating to open session agenda items, will be available for inspection by members of the public prior to the meeting at the Commission office, 4080 Lemon Street, Third Floor, Riverside, CA, and on the Commission’s website, www.rctc.org. In compliance with the Americans with Disabilities Act, Government Code Section 54954.2, and the Federal Transit Administration Title VI, please contact the Clerk of the Board at (951) 787-7141 if special assistance is needed to participate in a Commission meeting, including accessibility and translation services. Assistance is provided free of charge. Notification of at least 48 hours prior to the meeting time will assist staff in assuring reasonable arrangements can be made to provide assistance at the meeting. 1. CALL TO ORDER 2. ROLL CALL 3. PLEDGE OF ALLEGIANCE 4. PUBLIC COMMENTS – Each individual speaker is limited to speak three (3) continuous minutes or less. The Committee may, either at the direction of the Chair or by majority vote of the Committee, waive this three minute time limitation. Depending on the number of items on the Agenda and the number of speakers, the Chair may, at his/her discretion, reduce the time of each speaker to two (2) continuous minutes. Also, the Committee may terminate public comments if such comments become repetitious. In addition, the maximum time for public comment for any individual item or topic is thirty (30) minutes. Speakers may not yield their time to others without the consent of the Chair. Any written documents to be distributed or presented to the Committee shall be submitted to the Clerk of the Board. This policy applies to Public Comments and comments on Agenda Items. Under the Brown Act, the Board should not take action on or discuss matters raised during public comment portion of the agenda which are not listed on the agenda. Board members may refer such matters to staff for factual information or to be placed on the subsequent agenda for consideration. Toll Policy and Operations Committee August 22, 2019 Page 2 5. APPROVAL OF MINUTES – FEBRUARY 28, 2019 AND MAY 23, 2019 6. ADDITIONS/REVISIONS (The Committee may add an item to the Agenda after making a finding that there is a need to take immediate action on the item and that the item came to the attention of the Committee subsequent to the posting of the agenda. An action adding an item to the agenda requires 2/3 vote of the Committee. If there are less than 2/3 of the Committee members present, adding an item to the agenda requires a unanimous vote. Added items will be placed for discussion at the end of the agenda.) 7. CONSENT CALENDAR - All matters on the Consent Calendar will be approved in a single motion unless a Commissioner(s) requests separate action on specific item(s). Items pulled from the Consent Calendar will be placed for discussion at the end of the agenda. 7A. 91 EXPRESS LANES MONTHLY STATUS REPORTS Page 1 Overview This item is for the Committee to: 1) Receive and file the 91 Express Lanes Monthly Reports for the quarter ended June 30, 2019; and 2) Forward to the Commission for final action. 8. TOLL OPERATIONS YEAR-IN-REVIEW AND FISCAL YEAR 2018-2019 OPERATING RESULTS Page 69 Overview This item is for the Committee to receive and file a presentation providing a review of results from the latest fiscal year of toll operations. 9. AMENDMENT TO THE 91 EXPRESS LANES OPERATOR AGREEMENT Page 84 Overview This item is for the Committee to: 1) Approve Agreement No. 13-31-105-04, Amendment No. 4 to the 91 Express Lanes Operator Agreement No. 13-31-105-00 (commonly referred to as the ORCOA), among the Orange County Transportation Authority (OCTA), the Commission, and Cofiroute USA, LLC (Cofiroute), to extend the agreement for an additional six months in the amount of $3,180,851 for a total amount not to exceed $36,007,044; 2) Authorize the Chair or Executive Director, pursuant to legal counsel review, to execute the amendment on behalf of the Commission; and 3) Forward to the Commission for final action. Toll Policy and Operations Committee August 22, 2019 Page 3 10. RCTC 91 EXPRESS LANES TOLL POLICY Page 95 Overview This item is for the Committee to: 1) Approve Resolution 19-016, “Amended and Restated Resolution of the Riverside County Transportation Commission Regarding the RCTC 91 Express Lane Toll Policy” and 2) Forward to the Commission to conduct a public hearing at its September meeting. 11. COMMISSIONERS / STAFF REPORT Overview This item provides the opportunity for the Commissioners and staff to report on attended and upcoming meeting/conferences and issues related to Commission activities. 12. ADJOURNMENT The next Toll Policy and Operations Committee meeting is scheduled to be held at 11:00 a.m., Thursday, February 27, 2020, March Field, Third Floor, County Administrative Center, 4080 Lemon Street, Riverside. AGENDA ITEM 5 MINUTES RIVERSIDE COUNTY TRANSPORTATION COMMISSION TOLL POLICY AND OPERATIONS COMMITTEE Thursday, February 28, 2019 MINUTES 1. CALL TO ORDER The meeting of the Toll Policy and Operations Committee was called to order by Chair Brian Berkson at 11:01 a.m., in the March Field Conference Room at the County of Riverside Administrative Center, 4080 Lemon Street, First Floor, Riverside, California, 92501. 2. ROLL CALL Members/Alternates Present Members Absent Brian Berkson Victoria Baca Jim Hyatt Ben J. Benoit Dana Reed Clint Lorimore Michael M. Vargas Lloyd White 3. PLEDGE OF ALLEGIANCE Executive Director Anne Mayer led the Committee in a flag salute. 4. PUBLIC COMMENTS There were no requests to speak from the public. 5. APPROVAL OF MINUTES – AUGUST 23, 2018 M/S/C (Hyatt/White) to approve the minutes of August 23, 2018 meeting as submitted. Abstain: Vargas 6. ADDITIONS / REVISIONS RCTC Toll Policy and Operations Committee Minutes February 28, 2019 Page 2 There were no additions or revisions to the agenda. 7. 91 EXPRESS LANES MONTHLY STATUS REPORTS Michael Blomquist, Toll Programs Director, presented an overview of the status reports the Committee will be receiving at this meeting and future meetings. Chair Berkson discussed using CHP as a deterrent at the beginning of the 3+ lanes rather than the end to see the difference in the amount of customers utilizing the 3+ lanes. Commissioner Vargas asked who sets the fines for toll violations, as he feels they are not high enough. Staff stated the Commission sets the fines for toll violations. Commissioner Reed stated at one point the legislation allowed the toll agency to receive 50% of the fee collected for citations given, however, that has since changed and the agency no longer receives a portion of the revenue. Anne Mayer stated the Commission is obligated to use the CHP and there is no longer any revenue sharing with the agency from citation fees collected. Michael Blomquist stated staff would bring options regarding 3+ lane enforcement to a future committee meeting. Commissioner Smith asked if cameras can see into tinted windows to monitor occupancy. Jennifer Crosson stated there are two programs being tested to monitor occupancy: automated occupancy detection enforcement/cameras, and tint and nighttime are definitely an issue; as well as an infrared system, which has issues from windshields with metal oxide. Commissioner Berkson asked questions about the call center, and Mr. Blomquist stated there is an automated system to attempt to screen phone calls prior to being sent to a live operator. Commissioner Hyatt stated using The Toll Roads in south Orange County is incredibly easy to use in that you can handle everything online without the need to call in. M/S/C to receive and file The 91 Express Lanes Monthly Reports. 8. 15 EXPRESS LANES CUSTOMER TRANSPONDER ACCOUNT FEE POLICIES AND TOLL POLICIES RCTC Toll Policy and Operations Committee Minutes February 28, 2019 Page 3 Jennifer Crosson, Toll Program Manager, presented an overview of the proposed Resolution regarding toll policies, which includes a reduction in the discount for Clean Air Vehicles from 50% to 15%. M/S/C (Reed/Vargas) to: 1) Adopt Resolution No. 19-003, “Resolution of the Riverside Transportation Commission Adopting the Amended and Restates Interstate 15 Express Lanes Toll Policy Goals and Toll Policies”; Jennifer Crosson presented an overview of the proposed Resolution regarding transponder and customer account fees for the 15 Express Lanes including fees for the sticker transponder, switchable transponder, mailed paper statements, monthly account fees, non-sufficient funds, account suspension, and pay-by-plate. Chair Berkson asked about families with multiple vehicles who may have switchable transponders as well as a sticker in a particular car. Ms. Crosson stated all cars should have a sticker, even if there is a switchable transponder present. The technology is able to set the toll based on the lowest price available to that vehicle. M/S/C (Hyatt/Vargas) to: 2) Adopt Resolution No. 19-004, “Resolution of the Riverside County Transportation Commission Regarding the 15 Express Lanes Transponder and Customer Account Fee Policies”; and 3) Forward to the Commission for final action. 9. ELECTION OF OFFICERS Commissioner Hyatt made a motion to maintain the current Chair and Vice Chair for a second year, seconded by Commissioner Vargas. The motion carried unanimously. 10. COMMISSIONERS / STAFF REPORT Commissioner Vargas announced a Tamale Festival in Perris on April 27. Chair Berkson stated it would be beneficial to Committee members to take a tour of toll facilities. Steve Debaun discussed adhering to the Brown Act in having a quorum of Commissioners traveling together, and Anne Mayer suggested holding tours with smaller groups of Committee members. RCTC Toll Policy and Operations Committee Minutes February 28, 2019 Page 4 11. ADJOURNMENT There being no further business for consideration by the Toll Policy and Operations Committee, the meeting was adjourned at 11:54 a.m. Respectfully submitted, Lisa Mobley Clerk of the Board RIVERSIDE COUNTY TRANSPORTATION COMMISSION TOLL POLICY AND OPERATIONS COMMITTEE Thursday, May 23, 2019 MINUTES 1. CALL TO ORDER The meeting of the Toll Policy and Operations Committee was called to order by Chair Brian Berkson at 11:02 a.m., in the March Field Conference Room at the County of Riverside Administrative Center, 4080 Lemon Street, First Floor, Riverside, California, 92501. 2. ROLL CALL Members/Alternates Present Members Absent Victoria Baca Ben J. Benoit Brian Berkson Clint Lorimore Dana Reed Larry Smith Michael M. Vargas Lloyd White 3. PLEDGE OF ALLEGIANCE Steve Debaun, Legal Counsel, led the Committee in a flag salute. 4. PUBLIC COMMENTS There were no requests to speak from the public. 5. APPROVAL OF MINUTES – FEBRUARY 28, 2019 Approval of the February Minutes was continued to the next meeting. 6. ADDITIONS / REVISIONS There were no additions or revisions to the agenda. RCTC Toll Policy and Operations Committee Minutes May 23, 2019 Page 2 7. CONSENT CALENDAR 7A. 91 EXPRESS LANES MONTHLY STATUS REPORTS M/S/C (Reed/White) to approve the Consent Calendar. 8. EXPRESS LANES ENFORCEMENT At this time, Commissioner Lorimore joined the meeting. Jennifer Crosson, Toll Program Manager, provided an overview of Express Lanes Toll Evasion Enforcement processes and advances in occupancy detection technology. Ms. Crosson presented on current enforcement practices. At this time, Commissioner Benoit joined the meeting. Commissioner Reed asked what other counties do for enforcement and Ms. Crosson stated the Commission is in line with other counties. Commissioner Berkson stated when the CHP is present at the entrance to the 3+ lane people do not cheat, so having them there works as a deterrent. RCTC does not collect a portion of the ticket fines, so having CHP strictly as a deterrent will be more beneficial for the agency as it will lower the number of people utilizing the 3+ lane for free. Commission Lorimore expressed concern that the Commission is paying the CHP for something they should already be doing and suggested a legislative fix wherein the ticket cost would offset the CHP contract. At this time, Commissioner Smith joined the meeting. Commissioner Reed asked about the possibility of introducing a rebate program for the 3+ lane, and Michael Blomquist stated an item will be presented at an upcoming meeting providing options for the 3+ lane. Commissioner Berkson suggested additional signage regarding the fine for evasion. At this time, Commissioner Vargas left the meeting. Reinland Jones provided the second part of the presentation, an overview future HOV 3+ enforcement approaches including a camera-based approach, an app based approach, infrared sensors, and in car sensors. RCTC Toll Policy and Operations Committee Minutes May 23, 2019 Page 3 Following Committee discussion, Michael Blomquist stated staff will work with the CHP to see if it is possible to locate a safe place to stage a CHP vehicle just prior to the 3+ HOV lanes as a deterrent. M/S/C to receive and file the Express Lanes Enforcement Report. 9. AMENDED AND RESTATED ORDINANCE OF RIVERSIDE COUNTY TRANSPORTATION COMMISSION RELATING TO THE ADMINISTRATION OF TOLLS AND THE ENFORCEMENT OF TOLL VIOLATIONS FOR THE RIVERSIDE COUNTY TRANSPORTATION COMMISSION EXPRESS LANES In preparation of the opening of the I-15 Express Lanes, Jennifer Crosson presented an overview of proposed Ordinance 19-001 which includes toll evasion penalties and fees. Commissioner Reed requested additional information regarding assessments, and Ms. Crosson detailed the policy was inherited from OCTA and the assessments refer to collections fees. M/S/C (Reed/White) to: 1) Adopt Ordinance No. 19-001 “An Amended and Restated Ordinance of the Riverside County Transportation Commission Relating to the Administration of Tolls and the Enforcement of Toll Violations for the Riverside County Transportation Commission Express Lanes”, including approval of the toll evasion penalties and fees for a violation set forth in Schedule A of the Ordinance; and 2) Forward to the Commission to conduct a public hearing. Commissioner Lorimore asked for clarification regarding the timeline as to when violations are sent to collections. Ms. Crosson provided an overview of the violation letter process prior to being turned over to collections. 10. ITEMS(S) PULLED FROM CONSENT CALENDAR AGENDA None 11. COMMISSIONERS / STAFF REPORT Commissioners Reed and Baca both stated they would be unable to attend the August meeting. Staff stated a quorum check is conducted the week prior to the meeting and if a quorum is not reached, new dates will be proposed. RCTC Toll Policy and Operations Committee Minutes May 23, 2019 Page 4 12. ADJOURNMENT There being no further business for consideration by the Toll Policy and Operations Committee, the meeting was adjourned at 12:04 p.m. Respectfully submitted, Lisa Mobley Clerk of the Board AGENDA ITEM 7A Agenda Item 7A RIVERSIDE COUNTY TRANSPORTATION COMMISSION DATE: August 22, 2019 TO: Toll Policy and Operations Committee FROM: Jennifer Crosson, Toll Operations Manager THROUGH: Michael Blomquist, Toll Program Director SUBJECT: 91 Express Lanes Monthly Status Reports STAFF RECOMMENDATION: This item is for the Committee to: 1) Receive and file the 91 Express Lanes Monthly Reports for the quarter ended June 30, 2019; and 2) Forward to the Commission for final action. BACKGROUND INFORMATION: The monthly 91 Express Lanes reports for the fourth quarter of 2019 are provided. The monthly reports provide information about 91 Express Lanes performance and activity. The monthly reports include information for both segments of the 91 Express Lanes in Orange and Riverside Counties. Attachments: 1) 91 Express Lanes Status Report for April 2019 2) 91 Express Lanes Status Report for May 2019 3) 91 Express Lanes Status Report for June 2019 1 Orange County Transportation Authority Riverside County Transportation Commission Status Report April 2019 As of April 30, 2019 ATTACHMENT 1 2 2 Table of Contents Operations Overview OCTA ............................................................................................ 3 Traffic and Revenue Statistics for OCTA ......................................................................... 3 OCTA Traffic and Revenue Summary ............................................................................. 5 OCTA Eastbound Peak-Hour Volumes ........................................................................... 6 OCTA Westbound Peak-Hour Volumes .......................................................................... 7 OCTA Operational Highlights .......................................................................................... 8 Financial Highlights OCTA ............................................................................................ 10 Operations Overview RCTC .......................................................................................... 11 Traffic and Revenue Statistics for RCTC ....................................................................... 11 RCTC Traffic and Revenue Summary ........................................................................... 13 RCTC Peak-Hour Volumes ........................................................................................... 14 RCTC Eastbound Peak-Hour Volumes ......................................................................... 15 RCTC Westbound Peak-Hour Volumes ........................................................................ 17 RCTC Operational Highlights ........................................................................................ 19 Financial Highlights RCTC ............................................................................................ 20 Joint Agency Trip and Revenue Statistics ..................................................................... 21 Joint Agency Traffic Statistics ....................................................................................... 21 Joint Agency Performance Measures............................................................................ 22 Joint Agency Transponder Distribution.......................................................................... 22 Number of Accounts by Fiscal Year .............................................................................. 23 Incoming Email Activity ................................................................................................. 23 3 3 OPERATIONS OVERVIEW OCTA TRAFFIC AND REVENUE STATIST ICS FOR OCTA Total traffic volume on the OCTA 91 Express Lanes for April 2019 was 1,529,138. This represents a daily average of 50,971. This is a 4.7% increase in total traffic volume from the same period last year when traffic levels totaled 1,461,076. Potential toll revenue for the month was $4,487,650 which represents an increase of 4.6% from the prior year’s total of $4,289,009. Carpool percentage for the month was 26.59% as compared to the previous year’s rate of 25.52%. Month-to-date traffic and revenue data are summarized in the table below. The following trip and revenue statistics tables represent all trips taken on the OCTA 91 Express Lanes and associated potential revenue for the month of April 2019. Current Month-to-Date (MTD) as of April 30, 2019 Trips Apr-19 MTD Actual Stantec MTD Projected # Variance % Variance Apr-18 MTD Actual Yr-to-Yr % Variance Full Toll Lanes 1,122,505 1,153,473 (30,968) (2.7%)1,088,166 3.2% 3+ Lanes 406,633 353,325 53,308 15.1% 372,910 9.0% Total Gross Trips 1,529,138 1,506,798 22,340 1.5% 1,461,076 4.7% Revenue Full Toll Lanes $4,406,472 $4,615,139 ($208,667) (4.5%)$4,212,016 4.6% 3+ Lanes $81,179 $88,044 ($6,865) (7.8%)$76,993 5.4% Total Gross Revenue $4,487,650 $4,703,183 ($215,533) (4.6%)$4,289,009 4.6% Average Revenue per Trip Average Full Toll Lanes $3.93 $4.00 ($0.07) (1.8%)$3.87 1.6% Average 3+ Lanes $0.20 $0.25 ($0.05) (20.0%)$0.21 (4.8%) Average Gross Revenue $2.93 $3.12 ($0.19) (6.1%)$2.94 (0.3%) 4 4 The 2019 fiscal year-to-date traffic volume increased by 5.5% and potential toll revenue increased by 5.2%, when compared with the same period last year. Year-to-date average revenue per-trip is $2.97. Fiscal year-to-date traffic and revenue data are summarized in the table below. The following trip and revenue statistics tables represent all trips taken on the OCTA 91 Express Lanes and associated potential revenue for the month s of July 2018 through April 2019. FY 2018-19 Year to Date as of April 30, 2019 Trips FY 2018-19 YTD Actual Stantec YTD Projected # Variance % Variance FY 2017-18 YTD Actual Yr-to-Yr % Variance Full Toll Lanes 10,699,454 10,960,279 (260,825) (2.4%)10,330,635 3.6% 3+ Lanes 3,831,755 3,298,070 533,685 16.2% 3,441,237 11.3% Total Gross Trips 14,531,209 14,258,349 272,860 1.9% 13,771,872 5.5% Revenue Full Toll Lanes $42,370,608 $43,805,775 ($1,435,167) (3.3%)$40,267,281 5.2% 3+ Lanes $759,092 $835,614 ($76,522) (9.2%)$728,322 4.2% Total Gross Revenue $43,129,699 $44,641,388 ($1,511,689) (3.4%)$40,995,603 5.2% Average Revenue per Trip Average Full Toll Lanes $3.96 $4.00 ($0.04) (1.0%)$3.90 1.5% Average 3+ Lanes $0.20 $0.25 ($0.05) (20.0%)$0.21 (4.8%) Average Gross Revenue $2.97 $3.13 ($0.16) (5.1%)$2.98 (0.3%) 5 5 O CTA Traffic and Revenue Summary The chart below reflects the total trips breakdown between Full Toll trips and HOV3+ trips for FY 2018-19 on a monthly basis. The chart below reflects the gross potential revenue breakdown between Full Toll trips and HOV3+ trips for FY 2018-19 on a monthly basis. 1,069,688 1,161,329 1,049,290 1,135,413 1,038,190 1,019,435 1,002,301 963,815 1,137,488 1,122,505 413,104 406,156 368,160 369,843 377,154 400,853 357,715 330,368 401,769 406,633 0 200,000 400,000 600,000 800,000 1,000,000 1,200,000 1,400,000 1,600,000 1,800,000 Jul-18 Aug-18 Sep-18 Oct-18 Nov-18 Dec-18 Jan-19 Feb-19 Mar-19 Apr-19 May-19 Jun-19Volume Month FY 2018-19 Traffic Volume Overview Full Toll Lanes 3+ Lanes $4,214,894 $4,624,936 $4,104,552 $4,480,483 $4,186,694 $4,006,933 $4,033,705 $3,846,951 $4,464,988 $4,406,472 $78,927 $84,776 $64,603 $77,422 $68,532 $75,656 $80,401 $70,156 $77,440 $81,179 $2,500,000 $3,000,000 $3,500,000 $4,000,000 $4,500,000 $5,000,000 Jul-18 Aug-18 Sep-18 Oct-18 Nov-18 Dec-18 Jan-19 Feb-19 Mar-19 Apr-19 May-19 Jun-19Revenue Month FY 2018-19 Revenue Summary Full Toll Lanes 3+ Lanes 6 6 Peak traffic hour in the eastbound direction reached or exceeded 90% or more of defined capacity 27 times during the month of April 2019. As demonstrated on the next chart, westbound peak hour traffic volumes top out at 82% of defined capacity. OCTA EASTBOUND PEAK -HOUR VOLUMES PM Time Price HOV Vol. Cap. Price HOV Vol. Cap. Price HOV Vol. Cap. Price HOV Vol. Cap. Price HOV Vol. Cap. 1400 - 1500 $5.05 507 2,603 77%$5.05 499 2,883 85%$5.05 524 2,883 85%$5.95 502 2,883 85%$6.35 624 3,229 95% 1500 - 1600 $5.40 696 3,033 89%$5.65 724 2,977 88%$7.00 756 3,281 97%$6.00 764 3,188 94%$9.15 708 2,742 81% 1600 - 1700 $5.25 556 2,874 85%$5.50 432 2,489 73%$7.50 536 2,508 74%$8.80 573 2,744 81%$8.95 560 2,810 83% 1700 - 1800 $5.20 624 3,150 93%$5.40 484 2,634 77%$6.40 592 3,045 90%$8.70 587 3,046 90%$6.90 672 2,985 88% 1800 - 1900 $5.40 633 2,395 70%$3.85 717 3,027 89%$3.85 634 2,910 86%$4.75 687 2,990 88%$6.40 617 2,446 72% 1900 - 2000 $3.75 508 1,669 49%$3.75 661 2,355 69%$3.75 573 2,037 60%$5.50 577 1,973 58%$5.95 609 2,013 59% PM Time Price HOV Vol. Cap. Price HOV Vol. Cap. Price HOV Vol. Cap. Price HOV Vol. Cap. Price HOV Vol. Cap. 1400 - 1500 $5.05 462 2,661 78%$5.05 456 2,868 84%$5.05 461 2,927 86%$5.95 507 3,254 96%$6.35 619 3,367 99% 1500 - 1600 $5.40 677 2,977 88%$5.65 737 2,918 86%$7.00 699 3,214 95%$6.00 742 3,096 91%$9.15 617 2,299 68% 1600 - 1700 $5.25 544 2,857 84%$5.50 504 2,963 87%$7.50 493 2,556 75%$8.80 543 2,756 81%$8.95 592 2,909 86% 1700 - 1800 $5.20 558 3,005 88%$5.40 584 3,000 88%$6.40 540 2,847 84%$8.70 589 2,850 84%$6.90 604 3,069 90% 1800 - 1900 $5.40 722 2,867 84%$3.85 663 3,090 91%$3.85 624 2,885 85%$4.75 695 2,875 85%$6.40 658 3,201 94% 1900 - 2000 $3.75 436 1,722 51%$3.75 487 1,938 57%$3.75 613 2,454 72%$5.50 712 2,764 81%$5.95 648 2,410 71% PM Time Price HOV Vol. Cap. Price HOV Vol. Cap. Price HOV Vol. Cap. Price HOV Vol. Cap. Price HOV Vol. Cap. 1400 - 1500 $5.05 455 2,631 77%$5.05 460 2,876 85%$5.05 552 3,059 90%$5.95 512 3,295 97%$6.35 623 3,080 91% 1500 - 1600 $5.40 632 2,899 85%$5.65 722 2,845 84%$7.00 708 3,148 93%$6.00 710 2,398 71%$9.15 759 2,661 78% 1600 - 1700 $5.25 504 2,878 85%$5.50 463 2,808 83%$7.50 513 2,637 78%$8.80 507 2,585 76%$8.95 510 2,688 79% 1700 - 1800 $5.20 623 3,223 95%$5.40 574 2,968 87%$6.40 538 2,840 84%$8.70 565 2,846 84%$6.90 579 2,626 77% 1800 - 1900 $5.40 661 2,598 76%$3.85 665 3,045 90%$3.85 680 3,101 91%$4.75 647 2,904 85%$6.40 565 2,072 61% 1900 - 2000 $3.75 453 1,723 51%$3.75 551 2,071 61%$3.75 551 2,293 67%$5.50 719 2,852 84%$5.95 528 1,724 51% PM Time Price HOV Vol. Cap. Price HOV Vol. Cap. Price HOV Vol. Cap. Price HOV Vol. Cap. Price HOV Vol. Cap. 1400 - 1500 $5.05 482 2,602 77%$5.05 514 3,042 89%$5.05 525 2,994 88%$5.95 535 3,329 98%$6.35 568 3,276 96% 1500 - 1600 $5.40 696 3,057 90%$5.65 667 2,756 81%$7.00 740 3,298 97%$6.00 735 3,030 89%$9.15 727 2,684 79% 1600 - 1700 $5.25 559 3,063 90%$5.50 459 2,785 82%$7.50 493 2,482 73%$8.80 527 2,600 76%$8.95 502 2,728 80% 1700 - 1800 $5.20 555 2,909 86%$5.40 575 2,915 86%$6.40 529 2,884 85%$8.70 612 2,991 88%$6.90 550 2,865 84% 1800 - 1900 $5.40 674 2,604 77%$3.85 536 2,322 68%$3.85 700 3,050 90%$4.75 678 2,994 88%$6.40 672 2,541 75% 1900 - 2000 $3.75 474 1,736 51%$3.75 679 2,702 79%$3.75 604 2,413 71%$5.50 649 2,453 72%$5.95 553 1,869 55% PM Time Price HOV Vol. Cap. Price HOV Vol. Cap. Price HOV Vol. Cap. Price HOV Vol. Cap. Price HOV Vol. Cap. 1400 - 1500 $5.05 467 2,596 76%$5.05 467 2,882 85% 1500 - 1600 $5.40 685 2,988 88%$5.65 740 2,855 84% 1600 - 1700 $5.25 545 2,960 87%$5.50 503 2,944 87% 1700 - 1800 $5.20 565 2,998 88%$5.40 600 3,077 91% 1800 - 1900 $5.40 626 2,441 72%$3.85 611 2,710 80% 1900 - 2000 $3.75 433 1,426 42%$3.75 508 1,866 55% Thursday 05/02/19 Friday 05/03/19 Thursday 04/25/19 Friday 04/26/19 Monday 04/29/19 Tuesday 04/30/19 Wednesday 05/01/19 Thursday 04/18/19 Friday 04/19/19 Monday 04/22/19 Tuesday 04/23/19 Wednesday 04/24/19 Thursday 04/11/19 Friday 04/12/19 Monday 04/15/19 Tuesday 04/16/19 Wednesday 04/17/19 Thursday 04/04/19 Friday 04/05/19 Monday 04/08/19 Tuesday 04/09/19 Wednesday 04/10/19 Monday 04/01/19 Tuesday 04/02/19 Wednesday 04/03/19 7 7 OCTA W ESTBOUND PEAK -HOUR V OLUMES AM Time Price HOV Vol. Cap. Price HOV Vol. Cap. Price HOV Vol. Cap. Price HOV Vol. Cap. Price HOV Vol. Cap. 0400 - 0500 $3.00 788 2,450 72%$3.00 827 2,399 71%$3.00 845 2,558 75%$3.00 790 2,401 71%$3.00 684 1,959 58% 0500 - 0600 $4.85 921 2,504 74%$4.85 1002 2,728 80%$4.85 906 2,464 72%$4.85 929 2,522 74%$4.60 796 2,319 68% 0600 - 0700 $5.05 612 2,044 60%$5.05 609 2,041 60%$5.05 665 2,151 63%$5.05 633 2,091 62%$4.85 623 2,095 62% 0700 - 0800 $5.55 529 1,891 56%$5.55 532 2,087 61%$5.55 584 2,256 66%$5.55 515 2,042 60%$5.40 461 1,841 54% 0800 - 0900 $5.05 348 1,900 56%$5.05 419 1,983 58%$5.05 429 2,242 66%$5.05 380 2,055 60%$4.85 402 1,872 55% 0900 - 1000 $4.00 439 1,872 55%$4.00 393 2,003 59%$4.00 464 2,348 69%$4.00 442 2,134 63%$4.00 366 1,617 48% AM Time Price HOV Vol. Cap. Price HOV Vol. Cap. Price HOV Vol. Cap. Price HOV Vol. Cap. Price HOV Vol. Cap. 0400 - 0500 $3.00 856 2,556 75%$3.00 827 2,485 73%$3.00 856 2,529 74%$3.00 827 2,470 73%$3.00 725 2,146 63% 0500 - 0600 $4.85 966 2,541 75%$4.85 996 2,690 79%$4.85 878 2,488 73%$4.85 918 2,514 74%$4.60 871 2,487 73% 0600 - 0700 $5.05 660 2,225 65%$5.05 668 2,093 62%$5.05 683 2,147 63%$5.05 715 2,222 65%$4.85 646 2,243 66% 0700 - 0800 $5.55 482 2,017 59%$5.55 573 2,190 64%$5.55 526 2,021 59%$5.55 576 2,336 69%$5.40 549 2,112 62% 0800 - 0900 $5.05 347 2,069 61%$5.05 354 2,209 65%$5.05 371 2,217 65%$5.05 390 2,226 65%$4.85 371 2,019 59% 0900 - 1000 $4.00 293 2,053 60%$4.00 350 2,289 67%$4.00 355 2,318 68%$4.00 338 2,237 66%$4.00 327 2,077 61% AM Time Price HOV Vol. Cap. Price HOV Vol. Cap. Price HOV Vol. Cap. Price HOV Vol. Cap. Price HOV Vol. Cap. 0400 - 0500 $3.00 845 2,633 77%$3.00 817 2,499 74%$3.00 844 2,514 74%$3.00 856 2,549 75%$3.00 627 1,837 54% 0500 - 0600 $4.85 883 2,474 73%$4.85 981 2,671 79%$4.85 945 2,518 74%$4.85 947 2,474 73%$4.60 790 2,283 67% 0600 - 0700 $5.05 692 2,166 64%$5.05 614 1,972 58%$5.05 656 2,204 65%$5.05 636 2,087 61%$4.85 582 1,870 55% 0700 - 0800 $5.55 547 2,193 65%$5.55 572 2,193 65%$5.55 530 2,182 64%$5.55 546 2,062 61%$5.40 427 1,725 51% 0800 - 0900 $5.05 389 2,250 66%$5.05 371 2,207 65%$5.05 326 2,059 61%$5.05 374 2,193 65%$4.85 326 1,598 47% 0900 - 1000 $4.00 346 2,255 66%$4.00 330 2,107 62%$4.00 325 2,057 61%$4.00 305 2,005 59%$4.00 367 1,730 51% AM Time Price HOV Vol. Cap. Price HOV Vol. Cap. Price HOV Vol. Cap. Price HOV Vol. Cap. Price HOV Vol. Cap. 0400 - 0500 $3.00 859 2,551 75%$3.00 844 2,590 76%$3.00 911 2,672 79%$3.00 852 2,484 73%$3.00 713 1,973 58% 0500 - 0600 $4.85 931 2,507 74%$4.85 972 2,683 79%$4.85 899 2,514 74%$4.85 951 2,507 74%$4.60 891 2,430 71% 0600 - 0700 $5.05 622 2,153 63%$5.05 644 2,037 60%$5.05 718 2,281 67%$5.05 670 2,027 60%$4.85 664 2,177 64% 0700 - 0800 $5.55 530 2,110 62%$5.55 578 2,335 69%$5.55 531 2,200 65%$5.55 646 2,380 70%$5.40 504 1,917 56% 0800 - 0900 $5.05 411 2,164 64%$5.05 385 2,294 67%$5.05 380 2,297 68%$5.05 401 2,242 66%$4.85 324 1,726 51% 0900 - 1000 $4.00 407 2,112 62%$4.00 392 2,242 66%$4.00 376 2,238 66%$4.00 358 2,133 63%$4.00 279 1,664 49% AM Time Price HOV Vol. Cap. Price HOV Vol. Cap. Price HOV Vol. Cap. Price HOV Vol. Cap. Price HOV Vol. Cap. 0400 - 0500 $3.00 837 2,517 74%$3.00 859 2,518 74% 0500 - 0600 $4.85 913 2,451 72%$4.85 1052 2,787 82% 0600 - 0700 $5.05 714 2,329 69%$5.05 637 2,022 59% 0700 - 0800 $5.55 579 2,300 68%$5.55 661 2,435 72% 0800 - 0900 $5.05 421 2,207 65%$5.05 354 2,176 64% 0900 - 1000 $4.00 377 2,284 67%$4.00 354 2,255 66% Thursday 05/02/19 Friday 05/03/19 Thursday 04/25/19 Friday 04/26/19 Monday 04/29/19 Tuesday 04/30/19 Wednesday 05/01/19 Thursday 04/18/19 Friday 04/19/19 Monday 04/22/19 Tuesday 04/23/19 Wednesday 04/24/19 Thursday 04/11/19 Friday 04/12/19 Monday 04/15/19 Tuesday 04/16/19 Wednesday 04/17/19 Thursday 04/04/19 Friday 04/05/19 Monday 04/08/19 Tuesday 04/09/19 Wednesday 04/10/19 Monday 04/01/19 Tuesday 04/02/19 Wednesday 04/03/19 8 8 OCTA OPERATIONAL HIGHLIGHTS On-road Operations OCTA Customer Assistance Specialists (CAS) responded to 120 calls during the month of April. Of those calls, 104 were to assist disabled vehicles and 7 calls to remove debris. The CAS provided assistance to 9 accidents in the Express Lanes and 1 of those accidents originated from the SR91 general-purpose lanes. Electronic Toll and Traffic Management System Project Update An agreement with Kapsch TrafficCom USA, Inc., (Kapsch) was executed in June 2018 to provide toll lane system integrator services for the design, installation, operations, and maintenance of the electronic toll and traffic management system for the 91 Express Lanes. In April, Kapsch has developed several project plans and documentations and held weekly coordination meetings with OCTA and Cofiroute in preparation for the transition to the new lane system. This new lane system will be able to read the new 6C protocol as well as the current Title 21 protocol. Following RCTC’s completion of their lane system installation on the 91 Express Lanes, OCTA will commence installation on the Orange County segment. It is anticipated the OCTA lane system equipment at the gantries will be replaced in summer 2019. 6C Transition Update In addition to the lane system replacement, the back-office system will need to be modified in order to process the new transponders and changes to the customer account plans. Modification to the back-office system will commence when the lane system installations for both OCTA and RCTC have been completed. Distribution of the new 6C transponders to customers will begin after the back-office system changes have been made. OCTA and RCTC have prepared a series of customer communication to be provided to customers to facilitate the transition to the new protocol and changes to the account plans. Amendment to the Three-Party Operating Agreement As referenced above, due to the back-office system changes, an amendment to the OCTA, RCTC, Cofiroute USA (CUSA) Operating Agreement is required. Staff from both OCTA and RCTC have been in negotiations with CUSA for the amendment. It is 9 9 anticipated there will be no change to the maximum obligation of the contract. The amendment is expected to be finalized in the next few months. California Highway Patrol Agreement Staff is currently in discussion with the California Highway Patrol (CHP) for a new agreement to provide enforcement services on the OCTA 91 Express Lanes. As a requirement of the Franchise Agreement, OCTA is required to use CHP for enforcement services. Staff will be bringing forth the agreement for Board approval in May 2019. 10 10 FINANCIAL HIGHLIGHTS OCTA Capital Asset Activity During the ten months ending April 30, 2019, capital asset activities included $349,599 for the Electronic Toll and Traffic Management system replacement project and $226,014 for transponder purchases. 11 11 OPERATIONS OVERVIEW RCTC TRAFFIC AND REVENUE STATISTICS FOR RCTC Total traffic volume on the RCTC 91 Express Lanes for April 2019 was 1,345,641. This represents a daily average of 44,855. This is a 5.3% increase in total traffic volume from the same period last year when traffic levels totaled 1,277,507. Potential toll revenue for the month was $5,365,382 which represents an increase of 20% from the prior year’s total of $4,471,413. Carpool percentage for the month was 25.05% as compared to the previous year’s rate of 22.90%. Month-to-date traffic and revenue data are summarized in the table below. The following trip and revenue statistics tables represent all trips taken on the RCTC 91 Express Lanes and associated potential revenue for the month of April 2019. Current Month-to-Date (MTD) as of April 30, 2019 Trips APR-19 MTD Actual Stantec MTD Projected # Variance % Variance APR-18 MTD Actual Yr-to-Yr % Variance Full Toll Lanes 1,008,624 708,543 300,081 42.4% 984,958 2.4% 3+ Lanes 337,017 231,771 105,246 45.4% 292,549 15.2% Total Gross Trips 1,345,641 940,314 405,327 43.1% 1,277,507 5.3% Revenue Full Toll Lanes 5,321,358 $2,113,042 $3,208,316 151.8% 4,436,585 19.9% 3+ Lanes 44,024 $0 $44,024 34,829 26.4% Total Gross Revenue $5,365,382 $2,113,042 $3,252,340 153.9% $4,471,413 20.0% Average Revenue per Trip Average Full Toll Lanes $5.28 $2.98 $2.30 77.2% $4.50 17.3% Average 3+ Lanes $0.13 $0.00 $0.13 $0.12 8.3% Average Gross Revenue $3.99 $2.25 $1.74 77.3% $3.50 14.0% 12 12 The 2019 fiscal year-to-date (YTD) traffic volume is 5.2% higher when compared with the same period last year. The 2019 fiscal year-to-date revenue is 21.2% higher than for the same period last year. The traffic and revenue increases are attributed to higher demand and increase toll rates to manage the demand. Year-to-date average revenue per-trip is $3.74. Fiscal year-to-date traffic and revenue data are summarized in the table below. The following trip and revenue statistics tables represent all trips taken on the RCTC 91 Express Lanes and associated potential revenue for the month s of July 2018 through April 2019. FY 2018-19 Year to Date as of April 30, 2019 Trips FY 2018-19 YTD Actual Stantec YTD Projected # Variance % Variance FY 2017-18 YTD Actual Yr-to-Yr % Variance Full Toll Lanes 9,528,512 6,412,886 3,115,626 48.6%9,344,640 2.0% 3+ Lanes 3,059,212 2,236,857 822,355 36.8%2,618,727 16.8% Total Gross Trips 12,587,724 8,649,743 3,937,981 45.5%11,963,367 5.2% Revenue Full Toll Lanes 46,762,915 $19,254,271 $27,508,644 142.9%38,583,085 21.2% 3+ Lanes 373,563 $0 $373,563 318,786 17.2% Total Gross Revenue $47,136,479 $19,254,271 $27,882,208 144.8%$38,901,872 21.2% Average Revenue per Trip Average Full Toll Lanes $4.91 $3.00 $1.91 63.7%$4.13 18.9% Average 3+ Lanes $0.12 $0.00 $0.12 $0.12 0.0% Average Gross Revenue $3.74 $2.23 $1.51 67.7%$3.25 15.1% 13 13 RCTC Traffic and Revenue Summary The chart below reflects the total trips broken down between Full Toll lanes and HOV3+ lanes for FY 2018-19 on a monthly basis. The chart below reflects the gross potential revenue breakdown between Full Toll lanes and HOV3+ lanes for FY 2018-19 on a monthly basis. 958,212 1,043,813 942,845 1,013,705 927,903 890,682 898,175 853,001 991,552 1,008,624 325,279 323,925 294,904 298,233 298,982 307,896 288,050 265,545 319,383 337,017 0 175,000 350,000 525,000 700,000 875,000 1,050,000 1,225,000 1,400,000 Jul-18 Aug-18 Sep-18 Oct-18 Nov-18 Dec-18 Jan-19 Feb-19 Mar-19 Apr-19 May-19 Jun-19Volume Month FY 2018-19 Traffic Volume Overview Full Toll Lanes 3+ Lanes $4,450,594 $4,893,862 $4,278,176 $4,878,737 $4,408,880 $4,289,378 $4,724,916 $4,459,143 $5,057,871 $5,321,358 $38,664 $39,292 $29,799 $34,897 $31,512 $38,363 $39,766 $36,267 $40,979 $44,024 $2,600,000 $3,000,000 $3,400,000 $3,800,000 $4,200,000 $4,600,000 $5,000,000 $5,400,000 $5,800,000 Jul-18 Aug-18 Sep-18 Oct-18 Nov-18 Dec-18 Jan-19 Feb-19 Mar-19 Apr-19 May-19 Jun-19Revenue Month FY 2018-19 Revenue Summary Full Toll Lanes 3+ Lanes 14 14 RCTC PEAK -HOUR VOLUMES RCTC regularly evaluates traffic volumes for peak period hours where Express Lanes performance is degraded and either increases or decreases tolls. Toll rates were adjusted once in April to improve the level of service in the peak hours where demand exceeded capacity. Hours highlighted in green were increased and hours highlighted in red were decreased. Hours that are highlighted in yellow were flagged for continued evaluation. 15 15 RCTC E ASTBOUND PEAK -HOUR V OLUMES Eastbound PM Peak - County Line to McKinley PM Time Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS 1400 - 1500 $6.70 239 886 1,125 D $6.70 294 994 1,288 E $6.70 280 1,048 1,328 F $8.85 283 1,080 1,363 F $19.00 354 1,058 1,412 F 1500 - 1600 $6.70 365 1,015 1,380 F $6.70 366 941 1,307 F $7.55 408 1,012 1,420 F $10.60 368 1,014 1,382 F $18.70 371 806 1,177 D 1600 - 1700 $5.15 260 880 1,140 D $6.70 211 752 963 C $5.15 241 808 1,049 D $7.90 289 891 1,180 D $10.75 295 995 1,290 E 1700 - 1800 $5.15 284 932 1,216 E $5.15 205 790 995 C $5.15 266 891 1,157 D $5.15 279 945 1,224 E $6.70 325 1,014 1,339 F 1800 - 1900 $5.15 279 688 967 C $5.15 364 899 1,263 E $5.15 341 832 1,173 D $5.15 334 867 1,201 E $6.70 290 841 1,131 D 1900 - 2000 $2.20 226 490 716 B $4.05 267 653 920 C $3.95 235 600 835 C $4.05 237 625 862 C $5.15 270 704 974 C PM Time Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS 1400 - 1500 $6.70 251 914 1,165 D $6.70 263 1,027 1,290 E $6.70 271 1,108 1,379 F $8.85 280 1,238 1,518 F $19.00 346 1,019 1,365 F 1500 - 1600 $6.70 367 984 1,351 F $6.70 387 915 1,302 F $7.55 377 1,045 1,422 F $10.60 405 990 1,395 F $18.70 343 698 1,041 D 1600 - 1700 $5.15 244 912 1,156 D $6.70 237 902 1,139 D $5.15 226 863 1,089 D $7.90 274 932 1,206 E $10.75 286 967 1,253 E 1700 - 1800 $5.15 245 891 1,136 D $5.15 254 913 1,167 D $5.15 266 912 1,178 D $5.15 272 934 1,206 E $6.70 284 860 1,144 D 1800 - 1900 $5.15 332 751 1,083 D $5.15 319 908 1,227 E $5.15 294 853 1,147 D $5.15 308 861 1,169 D $6.70 309 777 1,086 D 1900 - 2000 $2.20 191 499 690 B $4.05 220 560 780 B $3.95 279 740 1,019 D $4.05 309 930 1,239 E $5.15 301 817 1,118 D PM Time Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS 1400 - 1500 $6.70 241 837 1,078 D $6.70 247 996 1,243 E $6.70 304 1,154 1,458 F $8.85 283 1,179 1,462 F $19.00 358 1,031 1,389 F 1500 - 1600 $6.70 366 928 1,294 E $6.70 373 915 1,288 E $7.55 387 944 1,331 F $10.60 339 835 1,174 D $18.70 407 843 1,250 E 1600 - 1700 $5.15 224 906 1,130 D $6.70 211 861 1,072 D $5.15 231 858 1,089 D $7.90 283 895 1,178 D $10.75 277 926 1,203 E 1700 - 1800 $5.15 282 899 1,181 D $5.15 246 870 1,116 D $5.15 260 911 1,171 D $5.15 326 1,058 1,384 F $6.70 256 813 1,069 D 1800 - 1900 $5.15 293 778 1,071 D $5.15 353 817 1,170 D $5.15 348 902 1,250 E $5.15 348 991 1,339 F $6.70 315 677 992 C 1900 - 2000 $2.20 191 477 668 B $4.05 234 550 784 B $3.95 255 736 991 C $4.05 340 923 1,263 E $5.15 233 510 743 B PM Time Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS 1400 - 1500 $6.70 252 958 1,210 E $6.70 271 1,041 1,312 F $6.70 284 1,110 1,394 F $8.85 331 1,273 1,604 F $19.00 359 1,184 1,543 F 1500 - 1600 $6.70 386 978 1,364 F $6.70 347 889 1,236 E $7.55 381 955 1,336 F $10.60 387 1,001 1,388 F $18.70 469 1,107 1,576 F 1600 - 1700 $5.15 259 922 1,181 D $6.70 221 934 1,155 D $5.15 244 806 1,050 D $7.90 268 889 1,157 D $10.75 234 910 1,144 D 1700 - 1800 $5.15 240 836 1,076 D $5.15 256 871 1,127 D $5.15 276 896 1,172 D $5.15 290 970 1,260 E $6.70 272 927 1,199 D 1800 - 1900 $5.15 337 726 1,063 D $5.15 225 562 787 B $5.15 330 929 1,259 E $5.15 344 940 1,284 E $6.70 331 839 1,170 D 1900 - 2000 $2.20 189 496 685 B $4.05 308 796 1,104 D $3.95 277 742 1,019 D $4.05 341 865 1,206 E $5.15 267 665 932 C PM Time Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS 1400 - 1500 $6.70 248 860 1,108 D $6.70 241 961 1,202 E 1500 - 1600 $6.70 357 871 1,228 E $6.70 385 883 1,268 E 1600 - 1700 $5.15 235 767 1,002 D $6.70 227 869 1,096 D 1700 - 1800 $5.15 262 798 1,060 D $5.15 254 785 1,039 D 1800 - 1900 $5.15 276 619 895 C $5.15 309 776 1,085 D 1900 - 2000 $2.20 184 372 556 B $4.05 212 500 712 B Wednesday 05/01/19 Friday 04/26/19 Thursday 05/02/19 Friday 05/03/19 04/15/19 Tuesday 04/16/19 Monday 04/29/19 Tuesday 04/30/19 Thursday 04/25/19 04/01/19 Tuesday 04/02/19 Thursday Monday 04/22/19 Tuesday 04/23/19 Wednesday 04/24/19 Wednesday 04/17/19 Thursday 04/18/19 Friday 04/19/19Monday 04/11/19 Friday 04/12/19Monday04/08/19 Tuesday 04/09/19 Wednesday 04/10/19 Wednesday 04/03/19 Thursday 04/04/19 Friday 04/05/19Monday 16 16 Eastbound PM Peak - County Line to I-15 South PM Time Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS 1400 - 1500 $2.85 128 634 762 B $2.85 124 695 819 C $2.85 144 708 852 C $5.05 137 707 844 C $5.15 139 675 814 C 1500 - 1600 $2.85 179 623 802 C $2.80 185 624 809 C $5.15 197 637 834 C $5.05 185 657 842 C $2.80 187 506 693 B 1600 - 1700 $2.85 151 595 746 B $2.85 112 478 590 B $2.85 155 537 692 B $2.80 165 599 764 B $2.85 138 602 740 B 1700 - 1800 $2.85 139 584 723 B $2.85 125 548 673 B $2.85 144 593 737 B $2.85 139 612 751 B $2.85 165 599 764 B 1800 - 1900 $2.85 179 444 623 B $2.85 178 659 837 C $2.85 136 570 706 B $2.85 166 559 725 B $2.85 141 433 574 B 1900 - 2000 $2.85 133 343 476 B $2.85 173 438 611 B $2.85 146 420 566 B $2.85 160 398 558 B $2.85 141 365 506 B PM Time Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS 1400 - 1500 $2.85 113 694 807 C $2.85 113 669 782 B $2.85 120 761 881 C $5.05 144 811 955 C $5.15 151 776 927 C 1500 - 1600 $2.85 160 650 810 C $2.80 177 649 826 C $5.15 177 655 832 C $5.15 189 654 843 C $2.80 142 423 565 B 1600 - 1700 $2.85 139 555 694 B $2.85 108 627 735 B $2.85 111 559 670 B $2.80 131 646 777 B $2.85 152 590 742 B 1700 - 1800 $2.85 148 607 755 B $2.85 144 590 734 B $2.85 122 583 705 B $2.85 136 585 721 B $2.85 135 571 706 B 1800 - 1900 $2.85 150 544 694 B $2.85 137 531 668 B $2.85 147 540 687 B $2.85 180 602 782 B $2.85 124 389 513 B 1900 - 2000 $2.85 103 344 447 B $2.85 130 413 543 B $2.85 146 523 669 B $2.85 183 585 768 B $2.85 168 530 698 B PM Time Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS 1400 - 1500 $2.85 113 592 705 B $2.85 117 681 798 B $2.85 129 756 885 C $5.05 128 799 927 C $5.15 172 735 907 C 1500 - 1600 $2.85 163 654 817 C $2.80 179 662 841 C $5.15 167 716 883 C $5.15 159 559 718 B $2.80 214 568 782 B 1600 - 1700 $2.85 130 589 719 B $2.85 114 593 707 B $2.85 128 585 713 B $2.80 144 588 732 B $2.85 120 567 687 B 1700 - 1800 $2.85 154 610 764 B $2.85 130 579 709 B $2.85 109 583 692 B $2.85 102 508 610 B $2.85 147 499 646 B 1800 - 1900 $2.85 144 456 600 B $2.85 151 573 724 B $2.85 151 562 713 B $2.85 145 537 682 B $2.85 130 365 495 B 1900 - 2000 $2.85 121 337 458 B $2.85 155 392 547 B $2.85 152 482 634 B $2.85 186 626 812 C $2.85 132 373 505 B PM Time Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS 1400 - 1500 $2.85 143 686 829 C $2.85 128 764 892 C $2.85 134 769 903 C $5.05 143 767 910 C $5.15 153 725 878 C 1500 - 1600 $2.85 195 658 853 C $2.80 190 624 814 C $5.15 203 729 932 C $5.15 168 546 714 B $2.80 137 343 480 B 1600 - 1700 $2.85 136 611 747 B $2.85 122 600 722 B $2.85 114 590 704 B $2.80 137 524 661 B $2.85 138 595 733 B 1700 - 1800 $2.85 135 573 708 B $2.85 123 613 736 B $2.85 112 574 686 B $2.85 145 601 746 B $2.85 124 592 716 B 1800 - 1900 $2.85 152 457 609 B $2.85 108 358 466 B $2.85 151 550 701 B $2.85 147 576 723 B $2.85 141 490 631 B 1900 - 2000 $2.85 150 356 506 B $2.85 208 625 833 C $2.85 164 465 629 B $2.85 130 486 616 B $2.85 131 379 510 B PM Time Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS 1400 - 1500 $2.85 131 637 768 B $2.85 142 742 884 C 1500 - 1600 $2.85 159 592 751 B $2.80 174 612 786 B 1600 - 1700 $2.85 132 601 733 B $2.85 128 652 780 B 1700 - 1800 $2.85 152 586 738 B $2.85 123 621 744 B 1800 - 1900 $2.85 154 465 619 B $2.85 149 503 652 B 1900 - 2000 $2.85 103 271 374 A $2.85 131 359 490 B Thursday 05/02/19 Friday 05/03/19Monday04/29/19 Tuesday 04/30/19 Wednesday 05/01/19 Wednesday 04/24/19 Thursday 04/25/19 Friday 04/26/19Monday04/22/19 Tuesday 04/23/19 Thursday 04/18/19 Friday 04/19/19Monday04/15/19 Tuesday 04/16/19 Wednesday 04/17/19 Wednesday 04/10/19 Thursday 04/11/19 Friday 04/12/19Monday04/08/19 Tuesday 04/09/19 Monday 04/01/19 Tuesday 04/02/19 Wednesday 04/03/19 Thursday 04/04/19 Friday 04/05/19 17 17 RCTC W ESTBOUND PEAK -HOUR V OLUMES Westbound AM Peak - McKinley to County Line AM Time Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS 0400 - 0500 $7.85 445 1,070 1,515 F $7.85 410 1,050 1,460 F $7.85 448 1,000 1,448 F $7.85 444 1,073 1,517 F $5.15 393 714 1,107 D 0500 - 0600 $19.90 611 893 1,504 F $19.45 701 1,027 1,728 F $17.80 535 717 1,252 E $17.55 561 829 1,390 F $9.20 545 1,002 1,547 F 0600 - 0700 $18.55 368 999 1,367 F $18.15 364 915 1,279 E $17.45 471 1,293 1,764 F $16.15 420 1,034 1,454 F $8.45 400 1,211 1,611 F 0700 - 0800 $14.50 390 1,233 1,623 F $14.50 382 1,266 1,648 F $15.25 436 1,264 1,700 F $13.50 391 1,317 1,708 F $7.70 349 1,146 1,495 F 0800 - 0900 $9.75 274 1,307 1,581 F $9.75 310 1,244 1,554 F $9.75 331 1,412 1,743 F $10.50 279 1,331 1,610 F $6.70 288 1,102 1,390 F 0900 - 1000 $5.15 194 892 1,086 D $6.70 203 1,016 1,219 E $6.70 226 1,199 1,425 F $6.70 189 1,010 1,199 D $4.05 183 721 904 C AM Time Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS 0400 - 0500 $7.85 490 1,056 1,546 F $7.85 419 1,052 1,471 F $7.85 477 1,052 1,529 F $7.85 447 1,069 1,516 F $5.15 416 755 1,171 D 0500 - 0600 $19.90 607 863 1,470 F $19.45 668 928 1,596 F $17.80 550 817 1,367 F $17.55 548 736 1,284 E $9.20 520 982 1,502 F 0600 - 0700 $18.55 401 1,001 1,402 F $18.15 371 887 1,258 E $17.45 482 1,138 1,620 F $16.15 467 1,000 1,467 F $8.45 473 1,185 1,658 F 0700 - 0800 $14.50 372 1,313 1,685 F $14.50 431 1,224 1,655 F $15.25 410 1,318 1,728 F $13.50 447 1,350 1,797 F $7.70 431 1,287 1,718 F 0800 - 0900 $9.75 270 1,365 1,635 F $9.75 282 1,453 1,735 F $9.75 283 1,410 1,693 F $10.50 296 1,425 1,721 F $6.70 251 1,172 1,423 F 0900 - 1000 $5.15 178 1,129 1,307 E $6.70 214 1,185 1,399 F $6.70 214 1,225 1,439 F $6.70 219 1,196 1,415 F $4.05 227 1,040 1,267 E AM Time Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS 0400 - 0500 $7.85 461 1,053 1,514 F $7.85 425 1,082 1,507 F $7.85 476 1,111 1,587 F $7.85 487 1,134 1,621 F $5.15 357 685 1,042 D 0500 - 0600 $19.90 564 812 1,376 F $19.45 657 872 1,529 F $17.80 587 783 1,370 F $17.55 591 769 1,360 F $9.20 485 995 1,480 F 0600 - 0700 $18.55 411 883 1,294 E $18.15 353 838 1,191 D $17.45 458 1,128 1,586 F $16.15 433 971 1,404 F $8.45 407 1,097 1,504 F 0700 - 0800 $14.50 395 1,263 1,658 F $14.50 420 1,235 1,655 F $15.25 427 1,279 1,706 F $13.50 402 1,187 1,589 F $7.70 322 1,052 1,374 F 0800 - 0900 $9.75 269 1,445 1,714 F $9.75 287 1,402 1,689 F $9.75 253 1,354 1,607 F $10.50 290 1,419 1,709 F $6.70 245 926 1,171 D 0900 - 1000 $5.15 235 1,146 1,381 F $6.70 183 1,088 1,271 E $6.70 195 1,038 1,233 E $6.70 187 1,030 1,217 E $4.05 204 768 972 C AM Time Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS 0400 - 0500 $7.85 478 1,047 1,525 F $7.85 444 1,092 1,536 F $7.85 505 1,141 1,646 F $7.85 468 1,029 1,497 F $5.15 396 710 1,106 D 0500 - 0600 $19.90 589 863 1,452 F $19.45 668 895 1,563 F $17.80 548 676 1,224 E $17.55 572 770 1,342 E $9.20 537 1,058 1,595 F 0600 - 0700 $18.55 370 950 1,320 E $18.15 376 818 1,194 D $17.45 487 1,100 1,587 F $16.15 418 867 1,285 E $8.45 457 1,165 1,622 F 0700 - 0800 $14.50 402 1,301 1,703 F $14.50 426 1,387 1,813 F $15.25 410 1,240 1,650 F $13.50 483 1,332 1,815 F $7.70 388 1,090 1,478 F 0800 - 0900 $9.75 294 1,328 1,622 F $9.75 314 1,446 1,760 F $9.75 271 1,415 1,686 F $10.50 344 1,400 1,744 F $6.70 241 979 1,220 E 0900 - 1000 $5.15 239 1,191 1,430 F $6.70 221 1,153 1,374 F $6.70 251 1,159 1,410 F $6.70 219 1,121 1,340 E $4.05 199 757 956 C AM Time Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS 0400 - 0500 $7.85 486 1,117 1,603 F $7.85 458 1,053 1,511 F 0500 - 0600 $19.90 569 832 1,401 F $19.45 708 951 1,659 F 0600 - 0700 $18.55 398 978 1,376 F $18.15 380 833 1,213 E 0700 - 0800 $14.50 419 1,350 1,769 F $14.50 450 1,297 1,747 F 0800 - 0900 $9.75 346 1,464 1,810 F $9.75 295 1,770 2,065 F 0900 - 1000 $5.15 268 1,304 1,572 F $6.70 231 1,153 1,384 F Wednesday 05/01/19 Friday 04/26/19 Thursday 05/02/19 Friday 05/03/19 04/15/19 Tuesday 04/16/19 Monday 04/29/19 Tuesday 04/30/19 Thursday 04/25/19 04/01/19 Tuesday 04/02/19 Thursday Monday 04/22/19 Tuesday 04/23/19 Wednesday 04/24/19 Wednesday 04/17/19 Thursday 04/18/19 Friday 04/19/19Monday 04/11/19 Friday 04/12/19Monday04/08/19 Tuesday 04/09/19 Wednesday 04/10/19 Wednesday 04/03/19 Thursday 04/04/19 Friday 04/05/19Monday 18 18 Westbound AM Peak - I-15 North to County Line AM Time Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS 0400 - 0500 $5.05 234 701 935 C $5.05 277 672 949 C $5.05 248 650 898 C $5.05 263 661 924 C $2.85 201 555 756 B 0500 - 0600 $17.40 367 850 1,217 E $15.40 370 958 1,328 E $15.05 396 1,027 1,423 F $13.70 388 1,008 1,396 E $6.65 315 808 1,123 D 0600 - 0700 $17.40 335 1,071 1,406 F $15.70 350 1,020 1,370 E $17.70 336 1,015 1,351 E $14.05 341 984 1,325 E $6.65 303 947 1,250 E 0700 - 0800 $12.40 237 920 1,157 D $11.70 267 1,088 1,355 E $12.05 310 1,184 1,494 F $11.05 278 1,027 1,305 E $6.65 220 852 1,072 D 0800 - 0900 $8.55 144 904 1,048 D $8.55 165 974 1,139 D $6.65 179 1,083 1,262 E $6.65 168 978 1,146 D $5.15 139 788 927 C 0900 - 1000 $5.05 164 651 815 C $5.15 148 720 868 C $5.15 173 824 997 C $5.15 191 787 978 C $2.85 132 579 711 B AM Time Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS 0400 - 0500 $5.05 263 747 1,010 D $5.05 282 703 985 C $5.05 269 659 928 C $5.05 268 708 976 C $2.85 229 640 869 C 0500 - 0600 $17.40 410 960 1,370 E $15.40 393 1,082 1,475 F $15.05 360 1,043 1,403 F $13.70 411 1,072 1,483 F $6.65 367 858 1,225 E 0600 - 0700 $17.40 363 1,126 1,489 F $15.70 386 1,054 1,440 F $17.70 352 975 1,327 E $14.05 364 1,075 1,439 F $6.65 309 1,153 1,462 F 0700 - 0800 $12.40 253 1,147 1,400 E $11.70 299 1,172 1,471 F $12.05 277 1,135 1,412 F $11.05 296 1,236 1,532 F $6.65 260 1,015 1,275 E 0800 - 0900 $8.55 167 1,087 1,254 E $8.55 159 1,217 1,376 E $6.65 199 1,255 1,454 F $6.65 208 1,196 1,404 F $5.15 185 968 1,153 D 0900 - 1000 $5.05 110 787 897 C $5.15 119 859 978 C $5.15 132 902 1,034 D $5.15 133 865 998 C $2.85 114 696 810 C AM Time Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS 0400 - 0500 $5.05 279 766 1,045 D $5.05 268 752 1,020 D $5.05 266 728 994 C $5.05 269 726 995 C $2.85 188 552 740 B 0500 - 0600 $17.40 357 984 1,341 E $15.40 395 1,082 1,477 F $15.05 436 1,063 1,499 F $13.70 408 1,034 1,442 F $6.65 313 828 1,141 D 0600 - 0700 $17.40 375 1,123 1,498 F $15.70 364 1,041 1,405 F $17.70 362 1,093 1,455 F $14.05 341 1,016 1,357 E $6.65 293 894 1,187 D 0700 - 0800 $12.40 302 1,161 1,463 F $11.70 316 1,211 1,527 F $12.05 265 1,160 1,425 F $11.05 259 1,045 1,304 E $6.65 189 833 1,022 D 0800 - 0900 $8.55 200 1,169 1,369 E $8.55 194 1,276 1,470 F $6.65 153 1,056 1,209 E $6.65 165 1,131 1,296 E $5.15 121 728 849 C 0900 - 1000 $5.05 120 850 970 C $5.15 142 879 1,021 D $5.15 139 833 972 C $5.15 118 821 939 C $2.85 142 569 711 B AM Time Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS 0400 - 0500 $5.05 262 751 1,013 D $5.05 278 715 993 C $5.05 304 690 994 C $5.05 275 685 960 C $2.85 232 587 819 C 0500 - 0600 $17.40 395 975 1,370 E $15.40 400 1,107 1,507 F $15.05 406 1,052 1,458 F $13.70 417 992 1,409 F $6.65 382 846 1,228 E 0600 - 0700 $17.40 373 1,108 1,481 F $15.70 357 1,040 1,397 E $17.70 397 1,029 1,426 F $14.05 375 937 1,312 E $6.65 307 1,125 1,432 F 0700 - 0800 $12.40 264 1,110 1,374 E $11.70 276 1,230 1,506 F $12.05 270 1,156 1,426 F $11.05 296 1,154 1,450 F $6.65 211 934 1,145 D 0800 - 0900 $8.55 192 1,182 1,374 E $8.55 179 1,199 1,378 E $6.65 182 1,264 1,446 F $6.65 182 1,215 1,397 E $5.15 142 827 969 C 0900 - 1000 $5.05 156 803 959 C $5.15 138 868 1,006 D $5.15 133 898 1,031 D $5.15 130 879 1,009 D $2.85 105 586 691 B AM Time Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS 0400 - 0500 $5.05 266 695 961 C $5.05 273 732 1,005 D 0500 - 0600 $17.40 402 918 1,320 E $15.40 431 1,100 1,531 F 0600 - 0700 $17.40 405 1,110 1,515 F $15.70 360 1,033 1,393 E 0700 - 0800 $12.40 282 1,226 1,508 F $11.70 290 1,115 1,405 F 0800 - 0900 $8.55 159 1,038 1,197 D $8.55 168 1,089 1,257 E 0900 - 1000 $5.05 109 784 893 C $5.15 139 917 1,056 D Thursday 05/02/19 Friday 05/03/19Monday04/29/19 Tuesday 04/30/19 Wednesday 05/01/19 Wednesday 04/24/19 Thursday 04/25/19 Friday 04/26/19Monday04/22/19 Tuesday 04/23/19 Thursday 04/18/19 Friday 04/19/19Monday04/15/19 Tuesday 04/16/19 Wednesday 04/17/19 Wednesday 04/10/19 Thursday 04/11/19 Friday 04/12/19Monday04/08/19 Tuesday 04/09/19 Monday 04/01/19 Tuesday 04/02/19 Wednesday 04/03/19 Thursday 04/04/19 Friday 04/05/19 19 19 RCTC O P ERATIONAL HIGHLIGHTS On-road Operations RCTC Freeway Service Patrol (FSP) responded to 76 calls during the month of April. Of those calls, 55 were to assist disabled vehicles, 7 were to remove debris, 7 were for traffic breaks, and 7 were in response to accidents. 6C Transponder Technology Planning for the transition to the new transponder technology is underway. The lane system will be upgraded over a series of weekends with completion of that work expected by summer of 2019. The new sticker transponders have been received and are being prepared for distribution. Changes to the back-office system to process the new transponders and make changes to the custome r account plan are being finalized and will be released to the customer once both the RCTC and OCTA lane system upgrades are performed. A series of customer communication has been prepared to facilitate the process for providing the new transponders to customers. 20 20 FINANCIAL HIGHLIGHTS RCTC 21 21 JOINT AGENCY TRIP AN D REVENUE STATISTICS JOINT AGENCY TRAFFIC STATISTICS MULTI AGENCY TRIP AND REVENUE STATISTICS MONTH ENDING APRIL 30, 2019 Apr-19 MTD Transactions by Agency Transactions Using Both Segments % Using Both Segments Revenue Westbound OCTA 759,870 487,681 64%1,887,838$ RCTC 742,104 487,681 66%3,542,483$ I-15 315,790 213,405 68%1,512,490$ McKinley 426,314 274,276 64%2,029,993$ Eastbound OCTA 769,268 425,291 55%2,599,813$ RCTC 603,537 425,291 70%1,822,900$ I-15 217,904 167,667 77%454,518$ McKinley 385,633 257,624 67%1,368,381$ 64% 55% 66% 70% - 100,000 200,000 300,000 400,000 500,000 600,000 700,000 800,000 900,000 OCTA RCTC OCTA RCTC Westbound Eastbound Joint Agency Traffic Statistics OCTA Transactions RCTC Transactions % of OCTA Transactions Using Both Segments % of RCTC Transactions Using Both Segments 22 22 JOINT AGENCY PER FORMANCE MEASURES JOINT AGENCY TRANSPONDER DISTRIBU TION Apr-19 Performance CUSTOMER SERVICE Call Wait Time Monthly Not to exceed 2 minutes 1:06 Abandon Rate Monthly No more than 4.0% 1.5% Customer Satisfaction Monthly At least 75 outbound calls 79 VIOLATION PROCESSING Response Time Monthly Within 2 business days of receipt 1.0 CUSA Violation Collection Rate Quarterly 70% or more 66% CUSA Violation Collection Rate Annually 74% or more 66% TRAFFIC OPERATIONS Initial & Secondary Reviews Monthly Equal to or less than 15 days 1.2 *Plate Misread Errors Monthly Equal to or less than 0.4% 0.01% CAS Response Time Monthly 0:20 (minutes) per call 0:08 ACCOUNTING Monthly No more than 3 0 Monthly No more than 3 0 INFORMATION TECHNOLOGY Back-office System Uptime Monthly 99% Availability 100% Network Uptime Monthly 99% Availability 100% CUSA = Cofiroute USA; CAS = OCTA Customer Assistance Specialists REPORTING REQUIREMENT Reporting P eriod PERFORMANCE STANDARD OCTA Exceptions RCTC Exceptions * Plate Misread Error performance is current after a 60-day hold-back period; therefore, percentage reported here is for 2 months prior to the month of this report. Tags % of Total Tags % of Total Issued To New Accounts 1,636 49.0% 1,383 48.7% 1,454 46.3% Additional Tags to Existing Accounts 904 27.1%798 28.1%852 27.1% Replacement Transponders 797 23.9%661 23.3%835 26.6% Total Issued 3,337 2,842 3,140 Returned Account Closures 371 32.9%471 21.9%423 28.3% Accounts Downsizing 161 14.3%223 10.4%192 12.8% Defective Transponders 595 52.8% 1,458 67.8%879 58.8% Total Returned 1,127 2,152 1,494 FY 2018-19TRANSPONDER DISTRIBUTION April-19 March-19 Average To-Date 23 23 At the end of April 2019, the 91 Express Lanes had 146,944 active customer accounts, and 223,716 transponders classified as Assigned. Number of Accounts by Fiscal Year As of April 30, 2019 Incoming Email Activity During April, the Anaheim Processing Center received 3,512 emails. 117,888 114,556 114,138 112,584 112,473 112,929 113,672 116,813 119,782 130,048 140,694 146,944 60,000 70,000 80,000 90,000 100,000 110,000 120,000 130,000 140,000 150,000 160,000 Fiscal Year 24 Orange County Transportation Authority Riverside County Transportation Commission Status Report May 2019 As of May 31, 2019 ATTACHMENT 2 25 2 Table of Contents Operations Overview OCTA ............................................................................................ 3 Traffic and Revenue Statistics for OCTA ......................................................................... 3 OCTA Traffic and Revenue Summary ............................................................................. 5 OCTA Eastbound Peak-Hour Volumes ........................................................................... 6 OCTA Westbound Peak-Hour Volumes .......................................................................... 7 OCTA Operational Highlights .......................................................................................... 8 Financial Highlights OCTA .............................................................................................. 9 Operations Overview RCTC .......................................................................................... 10 Traffic and Revenue Statistics for RCTC ....................................................................... 10 RCTC Traffic and Revenue Summary ........................................................................... 12 RCTC Peak-Hour Volumes ........................................................................................... 13 RCTC Eastbound Peak-Hour Volumes ......................................................................... 14 RCTC Westbound Peak-Hour Volumes ........................................................................ 16 RCTC Operational Highlights ........................................................................................ 18 Financial Highlights RCTC ............................................................................................ 19 Joint Agency Trip and Revenue Statistics ..................................................................... 20 Joint Agency Traffic Statistics ....................................................................................... 20 Joint Agency Performance Measures............................................................................ 21 Joint Agency Transponder Distribution.......................................................................... 21 Number of Accounts by Fiscal Year .............................................................................. 22 Incoming Email Activity ................................................................................................. 22 26 3 OPERATIONS OVERVIEW OCTA TRAFFIC AND REVENUE STATIST ICS FOR OCTA Total traffic volume on the OCTA 91 Express Lanes for May 2019 was 1,537,043. This represents a daily average of 49,582. This is a 4.7% increase in total traffic volume from the same period last year when traffic levels totaled 1,467,385. Potential toll revenue for the month was $4,572,297 which represents an increase of 3.8% from the prior year’s total of $4,406,608. Carpool percentage for the month was 27.17% as compared to the previous year’s rate of 25.19%. Month-to-date traffic and revenue data are summarized in the table below. The following trip and revenue statistics tables represent all trips taken on the OCTA 91 Express Lanes and associated potential revenue for the month of May 2019. Current Month-to-Date (MTD) as of May 31, 2019 Trips May-19 MTD Actual Stantec MTD Projected # Variance % Variance May-18 MTD Actual Yr-to-Yr % Variance Full Toll Lanes 1,119,465 1,164,279 (44,814) (3.8%)1,097,729 2.0% 3+ Lanes 417,578 351,046 66,532 19.0% 369,656 13.0% Total Gross Trips 1,537,043 1,515,325 21,718 1.4% 1,467,385 4.7% Revenue Full Toll Lanes $4,485,490 $4,639,899 ($154,408) (3.3%)$4,326,308 3.7% 3+ Lanes $86,806 $88,516 ($1,710) (1.9%)$80,301 8.1% Total Gross Revenue $4,572,297 $4,728,414 ($156,118) (3.3%)$4,406,608 3.8% Average Revenue per Trip Average Full Toll Lanes $4.01 $3.99 $0.02 0.5% $3.94 1.8% Average 3+ Lanes $0.21 $0.25 ($0.04) (16.0%)$0.22 (4.5%) Average Gross Revenue $2.97 $3.12 ($0.15) (4.8%)$3.00 (1.0%) 27 4 The 2019 fiscal year-to-date traffic volume increased by 5.4% and potential toll revenue increased by 5.1%, when compared with the same period last year. Year-to-date average revenue per-trip is $2.97. Fiscal year-to-date traffic and revenue data are summarized in the table below. The following trip and revenue statistics tables represent all trips taken on the OCTA 91 Express Lanes and associated potential revenue for the month s of July 2018 through May 2019. FY 2018-19 Year to Date as of May 31, 2019 Trips FY 2018-19 YTD Actual Stantec YTD Projected # Variance % Variance FY 2017-18 YTD Actual Yr-to-Yr % Variance Full Toll Lanes 11,818,919 12,124,558 (305,639) (2.5%)11,428,364 3.4% 3+ Lanes 4,249,333 3,649,116 600,217 16.4% 3,810,893 11.5% Total Gross Trips 16,068,252 15,773,674 294,578 1.9% 15,239,257 5.4% Revenue Full Toll Lanes $46,856,098 $48,445,673 ($1,589,575) (3.3%)$44,593,589 5.1% 3+ Lanes $845,898 $924,129 ($78,231) (8.5%)$808,622 4.6% Total Gross Revenue $47,701,996 $49,369,803 ($1,667,807) (3.4%)$45,402,211 5.1% Average Revenue per Trip Average Full Toll Lanes $3.96 $4.00 ($0.04) (1.0%)$3.90 1.5% Average 3+ Lanes $0.20 $0.25 ($0.05) (20.0%)$0.21 (4.8%) Average Gross Revenue $2.97 $3.13 ($0.16) (5.1%)$2.98 (0.3%) 28 5 O CTA Traffic and Revenue Summary The chart below reflects the total trips breakdown between Full Toll trips and HOV3+ trips for FY 2018-19 on a monthly basis. The chart below reflects the gross potential revenue breakdown between Full Toll trips and HOV3+ trips for FY 2018-19 on a monthly basis. 1,069,688 1,161,329 1,049,290 1,135,413 1,038,190 1,019,435 1,002,301 963,815 1,137,488 1,122,505 1,119,465 413,104 406,156 368,160 369,843 377,154 400,853 357,715 330,368 401,769 406,633 417,578 0 200,000 400,000 600,000 800,000 1,000,000 1,200,000 1,400,000 1,600,000 1,800,000 Jul-18 Aug-18 Sep-18 Oct-18 Nov-18 Dec-18 Jan-19 Feb-19 Mar-19 Apr-19 May-19 Jun-19Volume Month FY 2018-19 Traffic Volume Overview Full Toll Lanes 3+ Lanes $4,214,894 $4,624,936 $4,104,552 $4,480,483 $4,186,694 $4,006,933 $4,033,705 $3,846,951 $4,464,988 $4,406,472 $4,485,490 $78,927 $84,776 $64,603 $77,422 $68,532 $75,656 $80,401 $70,156 $77,440 $81,179 $86,806 $2,500,000 $3,000,000 $3,500,000 $4,000,000 $4,500,000 $5,000,000 Jul-18 Aug-18 Sep-18 Oct-18 Nov-18 Dec-18 Jan-19 Feb-19 Mar-19 Apr-19 May-19 Jun-19Revenue Month FY 2018-19 Revenue Summary Full Toll Lanes 3+ Lanes 29 6 Peak traffic hour in the eastbound direction reached or exceeded 90% or more of defined capacity 28 times during the month of May 2019. As demonstrated on the next chart, westbound peak hour traffic volumes top out at 83% of defined capacity. OCTA EASTBOUND PEAK -HOUR VOLUMES PM Time Price HOV Vol. Cap. Price HOV Vol. Cap. Price HOV Vol. Cap. Price HOV Vol. Cap. Price HOV Vol. Cap. 1400 - 1500 $5.05 526 2,969 87%$5.95 541 3,258 96%$6.35 563 3,096 91% 1500 - 1600 $7.00 709 3,091 91%$6.00 683 3,052 90%$9.15 761 2,676 79% 1600 - 1700 $7.50 478 2,539 75%$8.80 515 2,594 76%$8.95 503 2,712 80% 1700 - 1800 $6.40 563 2,899 85%$8.70 614 2,949 87%$6.90 609 2,930 86% 1800 - 1900 $3.85 710 3,172 93%$4.75 655 2,907 86%$6.40 719 2,844 84% 1900 - 2000 $3.75 535 2,029 60%$5.50 638 2,773 82%$5.95 571 1,913 56% PM Time Price HOV Vol. Cap. Price HOV Vol. Cap. Price HOV Vol. Cap. Price HOV Vol. Cap. Price HOV Vol. Cap. 1400 - 1500 $5.05 452 2,619 77%$5.05 488 2,958 87%$5.05 498 2,963 87%$5.95 517 3,204 94%$6.35 598 3,341 98% 1500 - 1600 $5.40 734 2,997 88%$5.65 716 2,821 83%$7.00 725 3,284 97%$6.00 745 3,212 94%$9.15 779 2,757 81% 1600 - 1700 $5.25 556 3,038 89%$5.50 483 2,996 88%$7.50 512 2,695 79%$8.80 519 2,611 77%$8.95 511 2,814 83% 1700 - 1800 $5.20 583 2,939 86%$5.40 598 3,022 89%$6.40 612 3,052 90%$8.70 599 3,049 90%$6.90 623 2,931 86% 1800 - 1900 $5.40 636 2,450 72%$3.85 660 2,929 86%$3.85 671 2,756 81%$4.75 691 2,933 86%$6.40 763 2,782 82% 1900 - 2000 $3.75 420 1,505 44%$3.75 442 1,744 51%$3.75 515 1,917 56%$5.50 547 2,063 61%$5.95 632 1,897 56% PM Time Price HOV Vol. Cap. Price HOV Vol. Cap. Price HOV Vol. Cap. Price HOV Vol. Cap. Price HOV Vol. Cap. 1400 - 1500 $5.05 449 2,501 74%$5.05 471 2,989 88%$5.05 509 3,063 90%$5.95 480 2,931 86%$6.35 629 3,471 102% 1500 - 1600 $5.40 699 2,998 88%$5.65 703 2,742 81%$7.00 730 3,177 93%$6.00 767 3,379 99%$9.15 847 2,774 82% 1600 - 1700 $5.25 567 2,961 87%$5.50 505 2,880 85%$7.50 492 2,517 74%$8.80 450 2,509 74%$8.95 573 2,947 87% 1700 - 1800 $5.20 583 2,960 87%$5.40 547 2,860 84%$6.40 594 3,085 91%$8.70 572 2,644 78%$6.90 666 3,030 89% 1800 - 1900 $5.40 724 2,838 83%$3.85 698 2,944 87%$3.85 695 3,014 89%$4.75 569 2,347 69%$6.40 677 2,550 75% 1900 - 2000 $3.75 459 1,720 51%$3.75 654 2,573 76%$3.75 632 2,507 74%$5.50 427 1,632 48%$5.95 587 1,931 57% PM Time Price HOV Vol. Cap. Price HOV Vol. Cap. Price HOV Vol. Cap. Price HOV Vol. Cap. Price HOV Vol. Cap. 1400 - 1500 $5.05 491 2,486 73%$5.05 468 2,893 85%$5.05 276 1,784 52%$5.95 587 3,314 97%$6.35 680 3,187 94% 1500 - 1600 $5.40 728 3,125 92%$5.65 729 2,839 84%$7.00 636 2,678 79%$6.00 802 3,133 92%$9.15 835 2,711 80% 1600 - 1700 $5.25 510 2,937 86%$5.50 505 2,840 84%$7.50 534 2,431 72%$8.80 522 2,590 76%$8.95 635 2,987 88% 1700 - 1800 $5.20 608 3,027 89%$5.40 603 3,071 90%$6.40 638 2,975 88%$8.70 597 2,857 84%$6.90 671 2,814 83% 1800 - 1900 $5.40 666 2,547 75%$3.85 732 2,918 86%$3.85 735 3,183 94%$4.75 793 2,999 88%$6.40 640 2,194 65% 1900 - 2000 $3.75 396 1,493 44%$3.75 469 1,785 53%$3.75 679 2,701 79%$5.50 646 2,447 72%$5.95 593 1,827 54% PM Time Price HOV Vol. Cap. Price HOV Vol. Cap. Price HOV Vol. Cap. Price HOV Vol. Cap. Price HOV Vol. Cap. 1400 - 1500 $4.15 352 929 27%$5.05 431 2,357 69%$5.05 537 2,997 88%$5.95 523 3,162 93%$6.35 620 3,169 93% 1500 - 1600 $4.15 407 983 29%$5.65 711 2,834 83%$7.00 712 3,180 94%$6.00 743 3,077 91%$9.15 717 2,662 78% 1600 - 1700 $4.15 404 899 26%$5.50 488 2,983 88%$7.50 478 2,540 75%$8.80 501 2,482 73%$8.95 523 2,746 81% 1700 - 1800 $4.15 432 934 27%$5.40 599 2,972 87%$6.40 587 2,911 86%$8.70 596 2,913 86%$6.90 590 2,856 84% 1800 - 1900 $4.15 429 959 28%$3.85 691 2,949 87%$3.85 723 3,036 89%$4.75 729 3,173 93%$6.40 769 3,062 90% 1900 - 2000 $4.15 456 906 27%$3.75 495 1,807 53%$3.75 452 1,779 52%$5.50 565 2,082 61%$5.95 555 2,011 59% Thursday 05/30/19 Friday 05/31/19 Thursday 05/23/19 Friday 05/24/19 Monday 05/27/19 Tuesday 05/28/19 Wednesday 05/29/19 Thursday 05/16/19 Friday 05/17/19 Monday 05/20/19 Tuesday 05/21/19 Wednesday 05/22/19 Thursday 05/09/19 Friday 05/10/19 Monday 05/13/19 Tuesday 05/14/19 Wednesday 05/15/19 Thursday 05/02/19 Friday 05/03/19 Monday 05/06/19 Tuesday 05/07/19 Wednesday 05/08/19 Monday 04/29/19 Tuesday 04/30/19 Wednesday 05/01/19 30 7 OCTA W ESTBOUND PEAK -HOUR V OLUMES AM Time Price HOV Vol. Cap. Price HOV Vol. Cap. Price HOV Vol. Cap. Price HOV Vol. Cap. Price HOV Vol. Cap. 0400 - 0500 $3.00 882 2,565 75%$3.00 859 2,542 75%$3.00 764 2,080 61% 0500 - 0600 $4.85 949 2,585 76%$4.85 974 2,548 75%$4.60 862 2,504 74% 0600 - 0700 $5.05 745 2,315 68%$5.05 770 2,355 69%$4.85 728 2,230 66% 0700 - 0800 $5.55 530 2,166 64%$5.55 558 2,110 62%$5.40 537 1,917 56% 0800 - 0900 $5.05 337 2,174 64%$5.05 360 2,113 62%$4.85 340 1,864 55% 0900 - 1000 $4.00 329 2,158 63%$4.00 339 2,019 59%$4.00 326 1,636 48% AM Time Price HOV Vol. Cap. Price HOV Vol. Cap. Price HOV Vol. Cap. Price HOV Vol. Cap. Price HOV Vol. Cap. 0400 - 0500 $3.00 823 2,461 72%$3.00 899 2,709 80%$3.00 895 2,586 76%$3.00 834 2,418 71%$3.00 761 2,030 60% 0500 - 0600 $4.85 998 2,606 77%$4.85 1020 2,819 83%$4.85 957 2,511 74%$4.85 957 2,485 73%$4.60 823 2,349 69% 0600 - 0700 $5.05 681 2,290 67%$5.05 702 2,201 65%$5.05 728 2,313 68%$5.05 725 2,111 62%$4.85 667 2,062 61% 0700 - 0800 $5.55 523 2,030 60%$5.55 577 2,153 63%$5.55 545 2,085 61%$5.55 590 2,215 65%$5.40 572 2,026 60% 0800 - 0900 $5.05 425 2,028 60%$5.05 415 2,302 68%$5.05 365 2,134 63%$5.05 386 2,177 64%$4.85 339 1,773 52% 0900 - 1000 $4.00 298 1,991 59%$4.00 342 2,302 68%$4.00 318 2,034 60%$4.00 332 1,955 58%$4.00 322 1,607 47% AM Time Price HOV Vol. Cap. Price HOV Vol. Cap. Price HOV Vol. Cap. Price HOV Vol. Cap. Price HOV Vol. Cap. 0400 - 0500 $3.00 860 2,554 75%$3.00 859 2,541 75%$3.00 852 2,509 74%$3.00 783 2,068 61%$3.00 773 2,133 63% 0500 - 0600 $4.85 985 2,558 75%$4.85 968 2,684 79%$4.85 950 2,606 77%$4.85 507 1,443 42%$4.60 896 2,507 74% 0600 - 0700 $5.05 738 2,256 66%$5.05 690 2,232 66%$5.05 759 2,325 68%$5.05 690 1,913 56%$4.85 712 2,240 66% 0700 - 0800 $5.55 611 2,141 63%$5.55 590 2,289 67%$5.55 593 2,183 64%$5.55 575 1,908 56%$5.40 496 1,954 57% 0800 - 0900 $5.05 372 2,122 62%$5.05 390 2,274 67%$5.05 364 2,032 60%$5.05 391 1,911 56%$4.85 331 1,952 57% 0900 - 1000 $4.00 367 1,925 57%$4.00 358 2,246 66%$4.00 366 2,224 65%$4.00 363 2,100 62%$4.00 332 1,866 55% AM Time Price HOV Vol. Cap. Price HOV Vol. Cap. Price HOV Vol. Cap. Price HOV Vol. Cap. Price HOV Vol. Cap. 0400 - 0500 $3.00 876 2,602 77%$3.00 886 2,690 79%$3.00 855 2,539 75%$3.00 858 2,470 73%$3.00 732 2,010 59% 0500 - 0600 $4.85 995 2,628 77%$4.85 995 2,704 80%$4.85 985 2,548 75%$4.85 989 2,592 76%$4.60 839 2,414 71% 0600 - 0700 $5.05 719 2,324 68%$5.05 725 2,187 64%$5.05 755 2,327 68%$5.05 741 2,195 65%$4.85 682 2,072 61% 0700 - 0800 $5.55 526 2,136 63%$5.55 587 2,371 70%$5.55 572 2,164 64%$5.55 567 2,129 63%$5.40 516 1,962 58% 0800 - 0900 $5.05 361 2,005 59%$5.05 365 2,040 60%$5.05 330 2,057 61%$5.05 419 2,113 62%$4.85 321 1,780 52% 0900 - 1000 $4.00 342 1,978 58%$4.00 327 2,232 66%$4.00 344 2,137 63%$4.00 346 2,088 61%$4.00 302 1,698 50% AM Time Price HOV Vol. Cap. Price HOV Vol. Cap. Price HOV Vol. Cap. Price HOV Vol. Cap. Price HOV Vol. Cap. 0400 - 0500 $1.65 53 111 3%$3.00 828 2,599 76%$3.00 887 2,584 76%$3.00 903 2,632 77%$3.00 772 2,134 63% 0500 - 0600 $1.65 77 199 6%$4.85 973 2,679 79%$4.85 823 2,285 67%$4.85 923 2,608 77%$4.60 851 2,478 73% 0600 - 0700 $1.65 91 243 7%$5.05 651 2,034 60%$5.05 708 2,267 67%$5.05 739 2,288 67%$4.85 667 2,147 63% 0700 - 0800 $1.65 143 360 11%$5.55 558 2,101 62%$5.55 561 2,203 65%$5.55 547 2,119 62%$5.40 526 1,928 57% 0800 - 0900 $2.45 214 620 18%$5.05 341 2,139 63%$5.05 316 1,935 57%$5.05 342 2,007 59%$4.85 397 1,862 55% 0900 - 1000 $3.55 441 1,097 32%$4.00 403 2,513 74%$4.00 362 2,033 60%$4.00 376 2,079 61%$4.00 294 1,640 48% Thursday 05/30/19 Friday 05/31/19 Thursday 05/23/19 Friday 05/24/19 Monday 05/27/19 Tuesday 05/28/19 Wednesday 05/29/19 Thursday 05/16/19 Friday 05/17/19 Monday 05/20/19 Tuesday 05/21/19 Wednesday 05/22/19 Thursday 05/09/19 Friday 05/10/19 Monday 05/13/19 Tuesday 05/14/19 Wednesday 05/15/19 Thursday 05/02/19 Friday 05/03/19 Monday 05/06/19 Tuesday 05/07/19 Wednesday 05/08/19 Monday 04/29/19 Tuesday 04/30/19 Wednesday 05/01/19 31 8 OCTA OPERATIONAL HIGHLIGHTS On-road Operations OCTA Customer Assistance Specialists (CAS) responded to 120 calls during the month of May. Of those calls, 81 were to assist disabled vehicles and 23 calls to remove debris. The CAS provided assistance to 16 accidents in the Express Lanes and 5 of those accidents originated from the SR91 general-purpose lanes. Electronic Toll and Traffic Management System Project Update An agreement with Kapsch TrafficCom USA, Inc., (Kapsch) was executed in June 2018 to provide toll lane system integrator services for the design, installation, operations, and maintenance of the electronic toll and traffic management system for the 91 Express Lanes. This new lane system will be able to read the new 6C protocol as well as the current Title 21 protocol. Following RCTC’s completion of their lane system installation on the 91 Express Lanes, OCTA will commence installation on the Orange County segment. It is anticipated the OCTA lane system equipment at the gantries will be replaced in summer 2019. 6C Transition Update In addition to the lane system replacement, the back-office system will need to be modified in order to process the new transponders and changes to the customer account plans. Modification to the back-office system will commence when the lane system installations for both OCTA and RCTC have been completed. Distribution of the new 6C transponders to customers will begin after the back-office system changes have been made. OCTA and RCTC have prepared a series of customer communication to be provided to customers to facilitate the transition to the new protocol and changes to the account plans. Amendment to the Three-Party Operating Agreement As referenced above, due to the back-office system changes, an amendment to the OCTA, RCTC, Cofiroute USA (CUSA) Operating Agreement is required. Staff from both OCTA and RCTC have been in negotiations with CUSA for the amendment. It is anticipated there will be no change to the maximum obligation of the contract. The amendment is expected to be finalized in the next few months. 32 9 FINANCIAL HIGHLIGHTS OCTA Capital Asset Activity During the ten months ending May 31, 2019, capital asset activities included $349,599 for the Electronic Toll and Traffic Management system replacement project and $226,014 for transponder purchases. 91 Express Lanes Operating Statement YTD as of : 5/31/2019 Description Actual (1)Budget (1)Dollar $Percent (%) Operating revenues: Toll revenue 43,047,286$ 46,535,991$ (3,488,705)$ (7.5) Fee revenue 7,096,465 5,655,046 1,441,419 25.5 Total operating revenues 50,143,751 52,191,037 (2,047,287) (3.9) Operating expenses: Contracted services 6,009,697 6,873,990 864,293 12.6 Administrative fee 2,274,294 2,526,227 251,933 10.0 Other professional services 787,012 3,103,400 2,316,388 74.6 Credit card processing fees 1,225,013 1,147,537 (77,476) (6.8) Toll road account servicing 738,210 1,254,063 515,853 41.1 Other insurance expense 328,331 687,225 358,894 52.2 Toll road maintenance supply repairs 191,368 298,510 107,142 35.9 Patrol services 647,437 728,519 81,082 11.1 Building equipment repairs and maint 95,137 323,406 228,269 70.6 Other services 8,135 24,163 16,028 66.3 Utilities 46,433 60,478 14,045 23.2 Office expense 51,805 164,516 112,711 68.5 Bad debt expense 145,168 - (145,168) N/A Miscellaneous (2)360,199 519,646 159,447 30.7 Leases 436,813 421,498 (15,315) (3.6) Total operating expenses 13,345,051 18,133,178 4,788,127 26.4 Depreciation and amortization (3)3,149,897 - (3,149,897) N/A Operating income (loss)33,648,803 34,057,859 (409,056) (1.2) Nonoperating revenues (expenses): Reimbursement from Other Agencies 774,096 1,025,189 (251,093) (24.5) Interest income 3,366,075 2,034,802 1,331,273 65.4 Interest expense (4,497,454) (4,592,456) 95,002 2.1 Other 33,409 - 33,409 N/A Total nonoperating revenues (expenses)(323,873) (1,532,465) 1,208,592 78.9 Transfers in - - - N/A Transfers out (996,636) (14,403,531) 13,406,895 93.1 Net income (loss)32,328,293$ 18,121,863$ 14,206,430$ 78.4 ¹Actual amounts are accounted for on the accrual basis of accounting in an enterprise fund. Budget amounts are accounted for on a modified accrual basis of accounting. ²Miscellaneous expenses include: Bond Insurance Costs, Bank Service Charge, Transponder Materials. ³Depreciation and amortization are not budgeted items. YTD Variance 33 10 OPERATIONS OVERVIEW RCTC TRAFFIC AND REVENUE STATISTICS FOR RCTC Total traffic volume on the RCTC 91 Express Lanes for May 2019 was 1,356,283. This represents a daily average of 43,751. This is a 6.1% increase in total traffic volume from the same period last year when traffic levels totaled 1,278,127. Potential toll revenue for the month was $5,360,495 which represents an increase of 15.6% from the prior year’s total of $4,637,229. Carpool percentage for the month was 25.63% as compared to the previous year’s rate of 22.84%. Month-to-date traffic and revenue data are summarized in the table below. The following trip and revenue statistics tables represent all trips taken on the RCTC 91 Express Lanes and associated potential revenue for the month of May 2019. Current Month-to-Date (MTD) as of May 31, 2019 Trips MAY-19 MTD Actual Stantec MTD Projected # Variance % Variance MAY-18 MTD Actual Yr-to-Yr % Variance Full Toll Lanes 1,008,723 733,956 274,767 37.4% 986,259 2.3% 3+ Lanes 347,560 241,572 105,988 43.9% 291,868 19.1% Total Gross Trips 1,356,283 975,528 380,755 39.0% 1,278,127 6.1% Revenue Full Toll Lanes 5,313,798 $2,195,443 $3,118,355 142.0% 4,599,418 15.5% 3+ Lanes 46,697 $0 $46,697 37,811 23.5% Total Gross Revenue $5,360,495 $2,195,443 $3,165,052 144.2% $4,637,229 15.6% Average Revenue per Trip Average Full Toll Lanes $5.27 $2.99 $2.28 76.3% $4.66 13.1% Average 3+ Lanes $0.13 $0.00 $0.13 $0.13 0.0% Average Gross Revenue $3.95 $2.25 $1.70 75.6% $3.63 8.8% 34 11 The 2019 fiscal year-to-date (YTD) traffic volume is 5.3% higher when compared with the same period last year. The 2019 fiscal year-to-date revenue is 20.6% higher than for the same period last year. The traffic and revenue increases are attributed to higher demand and increase toll rates to manage the demand. Year-to-date average revenue per-trip is $3.76. Fiscal year-to-date traffic and revenue data are summarized in the table below. The following trip and revenue statistics tables represent all trips taken on the RCTC 91 Express Lanes and associated potential revenue for the months of July 2018 through May 2019. FY 2018-19 Year to Date as of May 31, 2019 Trips FY 2018-19 YTD Actual Stantec YTD Projected # Variance % Variance FY 2017-18 YTD Actual Yr-to-Yr % Variance Full Toll Lanes 10,537,235 7,146,842 3,390,393 47.4%10,330,899 2.0% 3+ Lanes 3,406,772 2,478,429 (3,740,070)(52.3%)2,910,595 17.0% Total Gross Trips 13,944,007 9,625,271 (349,677)(2.4%)13,241,494 5.3% Revenue Full Toll Lanes 52,076,714 $21,449,714 $30,627,000 142.8%43,182,503 20.6% 3+ Lanes 420,260 $0 $420,260 356,597 17.9% Total Gross Revenue $52,496,974 $21,449,714 $31,047,260 144.7%$43,539,101 20.6% Average Revenue per Trip Average Full Toll Lanes $4.94 $3.00 $1.94 64.7%$4.18 18.2% Average 3+ Lanes $0.12 $0.00 $0.12 $0.12 0.0% Average Gross Revenue $3.76 $1.50 $2.26 150.7%$3.29 14.3% 35 12 RCTC Traffic and Revenue Summary The chart below reflects the total trips broken down between Full Toll lanes and HOV3+ lanes for FY 2018-19 on a monthly basis. The chart below reflects the gross potential revenue breakdown between Full Toll lanes and HOV3+ lanes for FY 2018-19 on a monthly basis. 958,212 1,043,813 942,845 1,013,705 927,903 890,682 898,175 853,001 991,552 1,008,624 1,008,723 325,279 323,925 294,904 298,233 298,982 307,896 288,050 265,545 319,383 337,017 347,560 0 175,000 350,000 525,000 700,000 875,000 1,050,000 1,225,000 1,400,000 Jul-18 Aug-18 Sep-18 Oct-18 Nov-18 Dec-18 Jan-19 Feb-19 Mar-19 Apr-19 May-19 Jun-19Volume Month FY 2018-19 Traffic Volume Overview Full Toll Lanes 3+ Lanes $4,450,594 $4,893,862 $4,278,176 $4,878,737 $4,408,880 $4,289,378 $4,724,916 $4,459,143 $5,057,871 $5,321,358 $5,313,798 $38,664 $39,292 $29,799 $34,897 $31,512 $38,363 $39,766 $36,267 $40,979 $44,024 $46,697 $2,600,000 $3,000,000 $3,400,000 $3,800,000 $4,200,000 $4,600,000 $5,000,000 $5,400,000 $5,800,000 Jul-18 Aug-18 Sep-18 Oct-18 Nov-18 Dec-18 Jan-19 Feb-19 Mar-19 Apr-19 May-19 Jun-19Revenue Month FY 2018-19 Revenue Summary Full Toll Lanes 3+ Lanes 36 13 RCTC PEAK -HOUR VOLUMES RCTC regularly evaluates traffic volumes for peak period hours where Express Lanes performance is degraded and either increases or decreases tolls. There were no toll rates adjusted in May to improve the level of service in the peak hours where demand exceeded capacity. Hours that are highlighted in yellow were flagged for continued evaluation. 37 14 RCTC E ASTBOUND PEAK -HOUR V OLUMES Eastbound PM Peak - County Line to McKinley PM Time Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS 1400 - 1500 $6.70 286 1,027 1,313 F $8.85 287 1,181 1,468 F $19.00 351 1,099 1,450 F 1500 - 1600 $7.55 365 926 1,291 E $10.60 352 952 1,304 F $18.70 394 879 1,273 E 1600 - 1700 $5.15 209 785 994 C $7.90 244 922 1,166 D $10.75 251 975 1,226 E 1700 - 1800 $5.15 231 853 1,084 D $5.15 364 1,334 1,698 F $6.70 286 988 1,274 E 1800 - 1900 $5.15 333 881 1,214 E $5.15 391 1,253 1,644 F $6.70 352 945 1,297 E 1900 - 2000 $3.95 202 646 848 C $4.05 358 1,148 1,506 F $5.15 267 721 988 C PM Time Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS 1400 - 1500 $6.70 262 831 1,093 D $6.70 240 999 1,239 E $6.70 279 1,043 1,322 F $8.85 289 1,105 1,394 F $19.00 363 1,013 1,376 F 1500 - 1600 $6.70 361 917 1,278 E $6.70 377 856 1,233 E $7.55 362 956 1,318 F $10.60 402 935 1,337 F $18.70 387 846 1,233 E 1600 - 1700 $5.15 213 899 1,112 D $6.70 211 909 1,120 D $5.15 244 865 1,109 D $7.90 267 854 1,121 D $10.75 249 914 1,163 D 1700 - 1800 $5.15 231 825 1,056 D $5.15 256 792 1,048 D $5.15 301 857 1,158 D $5.15 236 935 1,171 D $6.70 317 895 1,212 E 1800 - 1900 $5.15 267 659 926 C $5.15 328 781 1,109 D $5.15 310 747 1,057 D $5.15 274 876 1,150 D $6.70 367 834 1,201 E 1900 - 2000 $2.20 159 406 565 B $4.05 198 454 652 B $3.95 186 503 689 B $4.05 211 661 872 C $5.15 298 605 903 C PM Time Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS 1400 - 1500 $6.70 269 884 1,153 D $6.70 275 998 1,273 E $6.70 282 1,155 1,437 F $8.85 246 1,041 1,287 E $19.00 391 1,062 1,453 F 1500 - 1600 $6.70 369 929 1,298 E $6.70 327 787 1,114 D $7.55 373 962 1,335 F $10.60 366 979 1,345 F $18.70 445 876 1,321 F 1600 - 1700 $5.15 230 907 1,137 D $6.70 243 941 1,184 D $5.15 229 805 1,034 D $7.90 199 829 1,028 D $10.75 281 1,042 1,323 F 1700 - 1800 $5.15 264 774 1,038 D $5.15 262 832 1,094 D $5.15 300 1,050 1,350 F $5.15 231 772 1,003 D $6.70 323 978 1,301 F 1800 - 1900 $5.15 339 704 1,043 D $5.15 304 826 1,130 D $5.15 352 1,017 1,369 F $5.15 244 620 864 C $6.70 330 816 1,146 D 1900 - 2000 $2.20 191 478 669 B $4.05 278 752 1,030 D $3.95 280 766 1,046 D $4.05 188 425 613 B $5.15 293 593 886 C PM Time Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS 1400 - 1500 $6.70 276 898 1,174 D $6.70 260 988 1,248 E $6.70 157 666 823 C $8.85 316 1,124 1,440 F $19.00 609 1,383 1,992 F 1500 - 1600 $6.70 404 955 1,359 F $6.70 365 868 1,233 E $7.55 417 1,031 1,448 F $10.60 430 939 1,369 F $18.70 697 1,208 1,905 F 1600 - 1700 $5.15 227 806 1,033 D $6.70 230 904 1,134 D $5.15 291 746 1,037 D $7.90 232 805 1,037 D $10.75 499 1,267 1,766 F 1700 - 1800 $5.15 270 833 1,103 D $5.15 278 864 1,142 D $5.15 265 907 1,172 D $5.15 272 937 1,209 E $6.70 520 1,216 1,736 F 1800 - 1900 $5.15 290 706 996 C $5.15 348 799 1,147 D $5.15 308 925 1,233 E $5.15 355 854 1,209 E $6.70 405 803 1,208 E 1900 - 2000 $2.20 183 407 590 B $4.05 183 488 671 B $3.95 259 899 1,158 D $4.05 240 648 888 C $5.15 303 580 883 C PM Time Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS 1400 - 1500 $2.20 157 280 437 B $6.70 241 866 1,107 D $6.70 283 1,044 1,327 F $8.85 297 1,126 1,423 F $19.00 397 1,064 1,461 F 1500 - 1600 $2.20 174 257 431 B $6.70 396 933 1,329 F $7.55 406 963 1,369 F $10.60 386 917 1,303 F $18.70 378 873 1,251 E 1600 - 1700 $2.20 169 254 423 B $6.70 229 897 1,126 D $5.15 220 817 1,037 D $7.90 253 860 1,113 D $10.75 278 929 1,207 E 1700 - 1800 $2.20 195 245 440 B $5.15 257 841 1,098 D $5.15 284 854 1,138 D $5.15 241 938 1,179 D $6.70 293 914 1,207 E 1800 - 1900 $2.20 179 225 404 B $5.15 288 777 1,065 D $5.15 320 826 1,146 D $5.15 268 968 1,236 E $6.70 364 942 1,306 F 1900 - 2000 $2.20 206 219 425 B $4.05 206 492 698 B $3.95 207 572 779 B $4.05 230 698 928 C $5.15 283 718 1,001 D 05/09/19 Friday 05/10/19Monday05/06/19 Tuesday 05/07/19 Wednesday 05/08/19 Wednesday 05/01/19 Thursday 05/02/19 Friday 05/03/19Monday04/29/19 Tuesday 04/30/19 Thursday Monday 05/20/19 Tuesday 05/21/19 Wednesday 05/22/19 Wednesday 05/15/19 Thursday 05/16/19 Friday 05/17/19Monday05/13/19 Tuesday 05/14/19 Monday 05/27/19 Tuesday 05/28/19 Thursday 05/23/19 Friday 05/24/19 Thursday 05/30/19 Friday 05/31/19Wednesday05/29/19 38 15 Eastbound PM Peak - County Line to I-15 South PM Time Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS 1400 - 1500 $2.85 129 733 862 C $5.05 135 787 922 C $5.15 142 724 866 C 1500 - 1600 $5.15 174 647 821 C $5.15 178 614 792 B $2.80 208 610 818 C 1600 - 1700 $2.85 105 518 623 B $2.80 142 637 779 B $2.85 125 594 719 B 1700 - 1800 $2.85 117 604 721 B $2.85 182 827 1,009 D $2.85 131 619 750 B 1800 - 1900 $2.85 142 635 777 B $2.85 171 798 969 C $2.85 166 515 681 B 1900 - 2000 $2.85 122 451 573 B $2.85 170 704 874 C $2.85 158 441 599 B PM Time Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS 1400 - 1500 $2.85 113 673 786 B $2.85 134 727 861 C $2.85 131 729 860 C $5.05 149 836 985 C $5.15 162 736 898 C 1500 - 1600 $2.85 199 638 837 C $2.80 186 593 779 B $5.15 187 679 866 C $5.15 180 662 842 C $2.80 230 632 862 C 1600 - 1700 $2.85 150 625 775 B $2.85 111 649 760 B $2.85 136 532 668 B $2.80 125 605 730 B $2.85 136 660 796 B 1700 - 1800 $2.85 121 604 725 B $2.85 146 590 736 B $2.85 140 618 758 B $2.85 114 633 747 B $2.85 147 585 732 B 1800 - 1900 $2.85 112 468 580 B $2.85 126 548 674 B $2.85 136 524 660 B $2.85 111 540 651 B $2.85 161 524 685 B 1900 - 2000 $2.85 107 305 412 B $2.85 119 343 462 B $2.85 130 379 509 B $2.85 113 498 611 B $2.85 162 366 528 B PM Time Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS 1400 - 1500 $2.85 119 624 743 B $2.85 126 749 875 C $2.85 136 750 886 C $5.05 129 687 816 C $5.15 153 818 971 C 1500 - 1600 $2.85 177 655 832 C $2.80 168 551 719 B $5.15 194 661 855 C $5.15 200 762 962 C $2.80 224 594 818 C 1600 - 1700 $2.85 144 626 770 B $2.85 139 640 779 B $2.85 131 555 686 B $2.80 122 501 623 B $2.85 164 611 775 B 1700 - 1800 $2.85 133 513 646 B $2.85 137 601 738 B $2.85 141 681 822 C $2.85 135 529 664 B $2.85 150 543 693 B 1800 - 1900 $2.85 147 507 654 B $2.85 143 557 700 B $2.85 170 690 860 C $2.85 136 419 555 B $2.85 163 540 703 B 1900 - 2000 $2.85 124 373 497 B $2.85 154 521 675 B $2.85 164 512 676 B $2.85 101 317 418 B $2.85 114 412 526 B PM Time Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS 1400 - 1500 $2.85 134 668 802 C $2.85 135 767 902 C $2.85 86 491 577 B $5.05 142 759 901 C $5.15 60 238 298 A 1500 - 1600 $2.85 191 716 907 C $2.80 171 608 779 B $5.15 198 658 856 C $5.15 186 669 855 C $2.80 19 81 100 A 1600 - 1700 $2.85 135 619 754 B $2.85 135 599 734 B $2.85 149 476 625 B $2.80 132 557 689 B $2.85 7 26 33 A 1700 - 1800 $2.85 152 568 720 B $2.85 137 602 739 B $2.85 148 570 718 B $2.85 140 541 681 B $2.85 36 96 132 A 1800 - 1900 $2.85 150 456 606 B $2.85 158 554 712 B $2.85 137 576 713 B $2.85 149 527 676 B $2.85 116 341 457 B 1900 - 2000 $2.85 99 295 394 A $2.85 139 392 531 B $2.85 158 639 797 B $2.85 140 438 578 B $2.85 139 362 501 B PM Time Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS 1400 - 1500 $1.90 91 173 264 A $2.85 106 601 707 B $2.85 142 781 923 C $5.05 150 813 963 C $5.15 167 714 881 C 1500 - 1600 $1.90 116 174 290 A $2.80 189 604 793 B $5.15 169 643 812 C $5.15 198 662 860 C $2.80 192 592 784 B 1600 - 1700 $1.90 114 167 281 A $2.85 114 646 760 B $2.85 126 586 712 B $2.80 121 548 669 B $2.85 150 631 781 B 1700 - 1800 $1.90 113 137 250 A $2.85 160 609 769 B $2.85 133 552 685 B $2.85 105 615 720 B $2.85 128 509 637 B 1800 - 1900 $1.90 112 159 271 A $2.85 138 561 699 B $2.85 192 592 784 B $2.85 135 611 746 B $2.85 175 560 735 B 1900 - 2000 $1.90 121 144 265 A $2.85 133 403 536 B $2.85 123 456 579 B $2.85 112 471 583 B $2.85 148 460 608 B Thursday 05/02/19 Friday 05/03/19Monday04/29/19 Tuesday 04/30/19 Wednesday 05/01/19 Monday 05/13/19 Tuesday 05/14/19 Wednesday 05/15/19 Wednesday 05/08/19 Thursday 05/09/19 Friday 05/10/19Monday05/06/19 Tuesday 05/07/19 Monday 05/20/19 Tuesday 05/21/19 Thursday 05/16/19 Friday 05/17/19 Thursday 05/30/19 Friday 05/31/19Monday05/27/19 Tuesday 05/28/19 Wednesday 05/29/19 Wednesday 05/22/19 Thursday 05/23/19 Friday 05/24/19 39 16 RCTC W ESTBOUND PEAK -HOUR V OLUMES Westbound AM Peak - McKinley to County Line AM Time Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS 0400 - 0500 $7.85 501 1,038 1,539 F $7.85 486 1,095 1,581 F $5.15 435 722 1,157 D 0500 - 0600 $17.80 554 761 1,315 E $17.55 588 795 1,383 F $9.20 546 1,069 1,615 F 0600 - 0700 $17.45 493 1,136 1,629 F $16.15 459 1,088 1,547 F $8.45 485 1,155 1,640 F 0700 - 0800 $15.25 414 1,237 1,651 F $13.50 440 1,220 1,660 F $7.70 425 1,086 1,511 F 0800 - 0900 $9.75 281 1,442 1,723 F $10.50 302 1,396 1,698 F $6.70 210 1,029 1,239 E 0900 - 1000 $6.70 186 1,093 1,279 E $6.70 219 1,105 1,324 E $4.05 190 751 941 C AM Time Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS 0400 - 0500 $7.85 439 976 1,415 F $7.85 478 1,008 1,486 F $7.85 490 1,138 1,628 F $7.85 487 1,074 1,561 F $5.15 442 679 1,121 D 0500 - 0600 $19.90 649 879 1,528 F $19.45 691 919 1,610 F $17.80 608 758 1,366 F $17.55 611 704 1,315 E $9.20 463 903 1,366 F 0600 - 0700 $18.55 397 1,026 1,423 F $18.15 387 915 1,302 E $17.45 460 1,162 1,622 F $16.15 448 885 1,333 E $8.45 440 997 1,437 F 0700 - 0800 $14.50 380 1,248 1,628 F $14.50 420 1,192 1,612 F $15.25 359 1,306 1,665 F $13.50 442 1,203 1,645 F $7.70 409 1,096 1,505 F 0800 - 0900 $9.75 283 1,283 1,566 F $9.75 290 1,423 1,713 F $9.75 269 1,343 1,612 F $10.50 302 1,426 1,728 F $6.70 262 998 1,260 E 0900 - 1000 $5.15 203 1,054 1,257 E $6.70 224 1,261 1,485 F $6.70 186 1,016 1,202 E $6.70 199 1,069 1,268 E $4.05 201 764 965 C AM Time Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS 0400 - 0500 $7.85 461 949 1,410 F $7.85 463 1,005 1,468 F $7.85 494 1,107 1,601 F $7.85 478 880 1,358 F $5.15 427 705 1,132 D 0500 - 0600 $19.90 627 929 1,556 F $19.45 653 899 1,552 F $17.80 559 777 1,336 E $17.55 621 1,111 1,732 F $9.20 540 1,018 1,558 F 0600 - 0700 $18.55 444 982 1,426 F $18.15 403 926 1,329 E $17.45 475 1,107 1,582 F $16.15 750 1,791 2,541 F $8.45 495 1,155 1,650 F 0700 - 0800 $14.50 429 1,243 1,672 F $14.50 478 1,269 1,747 F $15.25 451 1,232 1,683 F $13.50 568 2,001 2,569 F $7.70 411 1,174 1,585 F 0800 - 0900 $9.75 291 1,398 1,689 F $9.75 326 1,404 1,730 F $9.75 290 1,343 1,633 F $10.50 276 1,732 2,008 F $6.70 255 1,066 1,321 E 0900 - 1000 $5.15 191 972 1,163 D $6.70 205 1,177 1,382 F $6.70 227 1,180 1,407 F $6.70 249 1,876 2,125 F $4.05 173 803 976 C AM Time Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS 0400 - 0500 $7.85 502 1,071 1,573 F $7.85 482 1,039 1,521 F $7.85 527 1,142 1,669 F $7.85 479 1,107 1,586 F $5.15 427 634 1,061 D 0500 - 0600 $19.90 613 862 1,475 F $19.45 643 903 1,546 F $17.80 584 710 1,294 E $17.55 612 782 1,394 F $9.20 517 992 1,509 F 0600 - 0700 $18.55 424 1,003 1,427 F $18.15 384 853 1,237 E $17.45 450 1,142 1,592 F $16.15 443 1,037 1,480 F $8.45 466 1,099 1,565 F 0700 - 0800 $14.50 407 1,294 1,701 F $14.50 454 1,343 1,797 F $15.25 529 1,862 2,391 F $13.50 414 1,281 1,695 F $7.70 405 1,084 1,489 F 0800 - 0900 $9.75 260 1,240 1,500 F $9.75 267 1,186 1,453 F $9.75 251 1,350 1,601 F $10.50 321 1,298 1,619 F $6.70 219 928 1,147 D 0900 - 1000 $5.15 201 944 1,145 D $6.70 193 1,107 1,300 E $6.70 227 1,101 1,328 E $6.70 224 946 1,170 D $4.05 178 694 872 C AM Time Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS 0400 - 0500 $1.50 24 24 48 A $7.85 467 1,060 1,527 F $7.85 506 1,133 1,639 F $7.85 506 1,076 1,582 F $5.15 450 733 1,183 D 0500 - 0600 $1.50 36 62 98 A $19.45 639 865 1,504 F $17.80 560 787 1,347 E $17.55 586 830 1,416 F $9.20 540 1,058 1,598 F 0600 - 0700 $1.50 41 80 121 A $18.15 374 869 1,243 E $17.45 468 1,107 1,575 F $16.15 471 1,047 1,518 F $8.45 467 1,182 1,649 F 0700 - 0800 $1.50 66 114 180 A $14.50 416 1,197 1,613 F $15.25 447 1,289 1,736 F $13.50 443 1,219 1,662 F $7.70 416 1,121 1,537 F 0800 - 0900 $1.50 126 257 383 A $9.75 288 1,237 1,525 F $9.75 230 1,262 1,492 F $10.50 283 1,228 1,511 F $6.70 253 1,014 1,267 E 0900 - 1000 $2.20 293 566 859 C $6.70 264 1,267 1,531 F $6.70 225 985 1,210 E $6.70 246 1,015 1,261 E $4.05 191 711 902 C 05/09/19 Friday 05/10/19Monday05/06/19 Tuesday 05/07/19 Wednesday 05/08/19 Wednesday 05/01/19 Thursday 05/02/19 Friday 05/03/19Monday04/29/19 Tuesday 04/30/19 Thursday Monday 05/20/19 Tuesday 05/21/19 Wednesday 05/22/19 Wednesday 05/15/19 Thursday 05/16/19 Friday 05/17/19Monday05/13/19 Tuesday 05/14/19 Monday 05/27/19 Tuesday 05/28/19 Thursday 05/23/19 Friday 05/24/19 Thursday 05/30/19 Friday 05/31/19Wednesday05/29/19 40 17 Westbound AM Peak - I-15 North to County Line AM Time Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS 0400 - 0500 $5.05 262 723 985 C $5.05 286 704 990 C $2.85 231 606 837 C 0500 - 0600 $15.05 445 1,125 1,570 F $13.70 442 1,092 1,534 F $6.65 371 923 1,294 E 0600 - 0700 $17.70 394 1,072 1,466 F $14.05 407 1,094 1,501 F $6.65 349 1,006 1,355 E 0700 - 0800 $12.05 290 1,131 1,421 F $11.05 268 1,141 1,409 F $6.65 229 853 1,082 D 0800 - 0900 $6.65 153 1,040 1,193 D $6.65 160 1,084 1,244 E $5.15 150 835 985 C 0900 - 1000 $5.15 126 869 995 C $5.15 123 837 960 C $2.85 110 599 709 B AM Time Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS 0400 - 0500 $5.05 268 742 1,010 D $5.05 268 732 1,000 C $5.05 270 705 975 C $5.05 269 670 939 C $2.85 233 616 849 C 0500 - 0600 $17.40 430 969 1,399 E $15.40 419 1,084 1,503 F $15.05 425 1,074 1,499 F $13.70 417 1,020 1,437 F $6.65 377 887 1,264 E 0600 - 0700 $17.40 393 1,201 1,594 F $15.70 405 1,052 1,457 F $17.70 426 1,079 1,505 F $14.05 384 949 1,333 E $6.65 311 944 1,255 E 0700 - 0800 $12.40 276 989 1,265 E $11.70 314 1,230 1,544 F $12.05 215 1,120 1,335 E $11.05 309 1,145 1,454 F $6.65 268 983 1,251 E 0800 - 0900 $8.55 164 997 1,161 D $8.55 197 1,269 1,466 F $6.65 139 1,138 1,277 E $6.65 188 1,072 1,260 E $5.15 146 777 923 C 0900 - 1000 $5.05 122 815 937 C $5.15 122 829 951 C $5.15 119 849 968 C $5.15 129 858 987 C $2.85 151 623 774 B AM Time Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS 0400 - 0500 $5.05 288 790 1,078 D $5.05 292 729 1,021 D $5.05 261 695 956 C $5.05 270 618 888 C $2.85 234 653 887 C 0500 - 0600 $17.40 414 910 1,324 E $15.40 395 1,069 1,464 F $15.05 439 1,094 1,533 F $13.70 17 30 47 A $6.65 400 916 1,316 E 0600 - 0700 $17.40 391 1,123 1,514 F $15.70 411 1,066 1,477 F $17.70 416 1,031 1,447 F $14.05 400 924 1,324 E $6.65 328 1,030 1,358 E 0700 - 0800 $12.40 309 1,099 1,408 F $11.70 328 1,225 1,553 F $12.05 292 1,173 1,465 F $11.05 321 1,042 1,363 E $6.65 227 853 1,080 D 0800 - 0900 $8.55 188 1,100 1,288 E $8.55 170 1,254 1,424 F $6.65 161 1,038 1,199 D $6.65 209 1,172 1,381 E $5.15 132 829 961 C 0900 - 1000 $5.05 136 769 905 C $5.15 145 914 1,059 D $5.15 131 823 954 C $5.15 179 1,178 1,357 E $2.85 131 667 798 B AM Time Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS 0400 - 0500 $5.05 279 765 1,044 D $5.05 282 767 1,049 D $5.05 256 730 986 C $5.05 268 687 955 C $2.85 216 626 842 C 0500 - 0600 $17.40 437 1,005 1,442 F $15.40 428 1,060 1,488 F $15.05 449 1,081 1,530 F $13.70 444 1,090 1,534 F $6.65 365 923 1,288 E 0600 - 0700 $17.40 392 1,153 1,545 F $15.70 425 1,081 1,506 F $17.70 447 1,063 1,510 F $14.05 396 1,050 1,446 F $6.65 311 876 1,187 D 0700 - 0800 $12.40 282 1,071 1,353 E $11.70 322 1,257 1,579 F $12.05 281 1,071 1,352 E $11.05 304 1,089 1,393 E $6.65 233 828 1,061 D 0800 - 0900 $8.55 185 1,078 1,263 E $8.55 193 1,160 1,353 E $6.65 145 1,030 1,175 D $6.65 185 1,062 1,247 E $5.15 150 726 876 C 0900 - 1000 $5.05 147 770 917 C $5.15 137 923 1,060 D $5.15 133 814 947 C $5.15 106 798 904 C $2.85 117 609 726 B AM Time Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS 0400 - 0500 $1.90 18 34 52 A $5.05 249 786 1,035 D $5.05 277 739 1,016 D $5.05 305 721 1,026 D $2.85 225 627 852 C 0500 - 0600 $1.90 33 74 107 A $15.40 440 1,124 1,564 F $15.05 324 875 1,199 D $13.70 411 1,098 1,509 F $6.65 377 928 1,305 E 0600 - 0700 $1.90 39 77 116 A $15.70 400 1,009 1,409 F $17.70 378 1,036 1,414 F $14.05 420 1,065 1,485 F $6.65 327 955 1,282 E 0700 - 0800 $1.90 35 73 108 A $11.70 294 1,168 1,462 F $12.05 292 1,090 1,382 E $11.05 284 1,125 1,409 F $6.65 243 922 1,165 D 0800 - 0900 $1.90 73 131 204 A $8.55 204 1,257 1,461 F $6.65 157 966 1,123 D $6.65 162 1,001 1,163 D $5.15 149 782 931 C 0900 - 1000 $1.90 121 259 380 A $5.15 167 1,014 1,181 D $5.15 141 831 972 C $5.15 121 754 875 C $2.85 104 618 722 B Thursday 05/02/19 Friday 05/03/19Monday04/29/19 Tuesday 04/30/19 Wednesday 05/01/19 Monday 05/13/19 Tuesday 05/14/19 Wednesday 05/15/19 Wednesday 05/08/19 Thursday 05/09/19 Friday 05/10/19Monday05/06/19 Tuesday 05/07/19 Monday 05/20/19 Tuesday 05/21/19 Thursday 05/16/19 Friday 05/17/19 Thursday 05/30/19 Friday 05/31/19Monday05/27/19 Tuesday 05/28/19 Wednesday 05/29/19 Wednesday 05/22/19 Thursday 05/23/19 Friday 05/24/19 41 18 RCTC O P ERATIONAL HIGHLIGHTS On-road Operations RCTC Freeway Service Patrol (FSP) responded to 70 calls during the month of May. Of those calls, 45 were to assist disabled vehicles, 11 were to remove debris, 6 were for traffic breaks, and 8 were in response to accidents. 6C Transponder Technology Planning for the transition to the new transponder technology is underway. The lane system will be upgraded over a series of weekends with completion of that work expected by summer of 2019. The new sticker transponders have been received and are being prepared for distribution. Changes to the back-office system to process the new transponders and make changes to the customer account plan are being finalized and will be released to the customer once both the RCTC and OCTA lane system upgrades are performed. A series of customer communication has been prepared to facilitate the process for providing the new transponders to customers. 42 19 FINANCIAL HIGHLIGHTS RCTC 43 20 JOINT AGENCY TRIP AND REVENUE STA TISTICS JOINT AGENCY TRAFFIC STATISTICS MULTI AGENCY TRIP AND REVENUE STATISTICS MONTH ENDING May 31, 2019 May-19 MTD Transactions by Agency Transactions Using Both Segments % Using Both Segments Revenue Westbound OCTA 758,953 493,038 65%1,886,148$ RCTC 748,868 493,038 66%3,471,012$ I-15 319,071 216,180 68%1,464,565$ McKinley 429,797 276,858 64%2,006,447$ Eastbound OCTA 778,090 436,077 56%2,686,149$ RCTC 607,415 436,077 72%1,889,483$ I-15 224,096 174,669 78%469,806$ McKinley 383,319 261,408 68%1,419,677$ 65%56%66%72% - 100,000 200,000 300,000 400,000 500,000 600,000 700,000 800,000 900,000 OCTA RCTC OCTA RCTC Westbound Eastbound Joint Agency Traffic Statistics OCTA Transactions RCTC Transactions % of OCTA Transactions Using Both Segments % of RCTC Transactions Using Both Segments 44 21 JOINT AGENCY PER FORMANCE MEASURES JOINT AGENCY TRANSPONDER DISTRIBU TION May-19 Performance CUSTOMER SERVICE Call Wait Time Monthly Not to exceed 2 minutes 0:39 Abandon Rate Monthly No more than 4.0% 0.8% Customer Satisfaction Monthly At least 75 outbound calls 78 VIOLATION PROCESSING Response Time Monthly Within 2 business days of receipt 0.9 CUSA Violation Collection Rate Quarterly 70% or more 65% CUSA Violation Collection Rate Annually 74% or more 66% TRAFFIC OPERATIONS Initial & Secondary Reviews Monthly Equal to or less than 15 days 1.4 *Plate Misread Errors Monthly Equal to or less than 0.4% 0.01% CAS Response Time Monthly 0:20 (minutes) per call 0:08 ACCOUNTING Monthly No more than 3 1 Monthly No more than 3 1 INFORMATION TECHNOLOGY Back-office System Uptime Monthly 99% Availability 100% Network Uptime Monthly 99% Availability 100% CUSA = Cofiroute USA; CAS = OCTA Customer Assistance Specialists REPORTING REQUIREMENT Reporting P eriod PERFORMANCE STANDARD OCTA Exceptions RCTC Exceptions * Plate Misread Error performance is current after a 60-day hold-back period; therefore, percentage reported here is for 2 months prior to the month of this report. Tags % of Total Tags % of Total Issued To New Accounts 1,654 51.4% 1,636 49.0% 1,472 46.8% Additional Tags to Existing Accounts 921 28.6%904 27.1%858 27.3% Replacement Transponders 644 20.0%797 23.9%817 26.0% Total Issued 3,219 3,337 3,148 Returned Account Closures 450 35.5%371 32.9%426 28.9% Accounts Downsizing 160 12.6%161 14.3%189 12.8% Defective Transponders 658 51.9%595 52.8%859 58.3% Total Returned 1,268 1,127 1,474 FY 2018-19TRANSPONDER DISTRIBUTION May-19 April-19 Average To-Date 45 22 At the end of May 2019, the 91 Express Lanes had 147,492 active customer accounts, and 224,786 transponders classified as Assigned. Number of Accounts by Fiscal Year As of May 31, 2019 Incoming Email Activity During May, the Anaheim Processing Center received 3,370 emails. 117,888 114,556 114,138 112,584 112,473 112,929 113,672 116,813 119,782 130,048 140,694 147,492 - 20,000 40,000 60,000 80,000 100,000 120,000 140,000 160,000 Fiscal Year 46 Orange County Transportation Authority Riverside County Transportation Commission Status Report June 2019 As of June 30, 2019 ATTACHMENT 3 47 2 Table of Contents Operations Overview OCTA ............................................................................................ 3 Traffic and Revenue Statistics for OCTA ......................................................................... 3 OCTA Traffic and Revenue Summary ............................................................................. 5 OCTA Eastbound Peak-Hour Volumes ........................................................................... 6 OCTA Westbound Peak-Hour Volumes .......................................................................... 7 OCTA Operational Highlights .......................................................................................... 8 Financial Highlights OCTA .............................................................................................. 9 Operations Overview RCTC .......................................................................................... 10 Traffic and Revenue Statistics for RCTC ....................................................................... 10 RCTC Traffic and Revenue Summary ........................................................................... 12 RCTC Peak-Hour Volumes ........................................................................................... 13 RCTC Eastbound Peak-Hour Volumes ......................................................................... 14 RCTC Westbound Peak-Hour Volumes ........................................................................ 16 RCTC Operational Highlights ........................................................................................ 18 Financial Highlights RCTC ............................................................................................ 19 Joint Agency Trip and Revenue Statistics ..................................................................... 20 Joint Agency Traffic Statistics ....................................................................................... 20 Joint Agency Performance Measures............................................................................ 21 Joint Agency Transponder Distribution.......................................................................... 21 Number of Accounts by Fiscal Year .............................................................................. 22 Incoming Email Activity ................................................................................................. 22 48 3 OPERATIONS OVERVIEW OCTA TRAFFIC AND REVENUE STATIST ICS FOR OCTA Total traffic volume on the OCTA 91 Express Lanes for June 2019 was 1,478,052. This represents a daily average of 49,268. This is a 0.1% decrease in total traffic volume from the same period last year, which totaled 1,480,114. In June 2019, there were four Fridays as compared to five Fridays in June 2018. In addition, in June of this year, there were two Caltrans maintenance closures as compared to one in the prior year. These factors could attribute to the decrease in traffic volume. Potential toll revenue for the month was $4,152,162, which represents a decrease of 2.3% from the prior year’s total of $4,251,983. Carpool percentage for the month was 28.91% as compared to the previous year’s rate of 26.85%. Month-to-date traffic and revenue data are summarized in the table below. The following trip and revenue statistics tables represent all trips taken on the OCTA 91 Express Lanes and associated potential revenue for the month of June 2019. Current Month-to-Date (MTD) as of June 30, 2019 Trips Jun-19 MTD Actual Stantec MTD Projected # Variance % Variance Jun-18 MTD Actual Yr-to-Yr % Variance Full Toll Lanes 1,050,770 1,131,991 (81,221) (7.2%)1,082,670 (2.9%) 3+ Lanes 427,282 372,043 55,239 14.8% 397,444 7.5% Total Gross Trips 1,478,052 1,504,034 (25,982) (1.7%)1,480,114 (0.1%) Revenue Full Toll Lanes $4,074,814 $4,484,822 ($410,008) (9.1%)$4,171,828 (2.3%) 3+ Lanes $77,348 $85,558 ($8,210) (9.6%)$80,155 (3.5%) Total Gross Revenue $4,152,162 $4,570,380 ($418,218) (9.2%)$4,251,983 (2.3%) Average Revenue per Trip Average Full Toll Lanes $3.88 $3.96 ($0.08) (2.0%)$3.85 0.8% Average 3+ Lanes $0.18 $0.23 ($0.05) (21.7%)$0.20 (10.0%) Average Gross Revenue $2.81 $3.04 ($0.23) (7.6%)$2.87 (2.1%) 49 4 The 2019 fiscal year-to-date traffic volume increased by 4.9% and potential toll revenue increased by 4.4%, when compared with the same period last year. Year-to-date average revenue per-trip is $2.96. Fiscal year-to-date traffic and revenue data are summarized in the table below. The following trip and revenue statistics tables represent all trips taken on the OCTA 91 Express Lanes and associated potential revenue for the month s of July 2018 through June 2019. FY 2018-19 Year to Date as of June 30, 2019 Trips FY 2018-19 YTD Actual Stantec YTD Projected # Variance % Variance FY 2017-18 YTD Actual Yr-to-Yr % Variance Full Toll Lanes 12,869,689 13,256,549 (386,860) (2.9%)12,511,034 2.9% 3+ Lanes 4,676,615 4,021,158 655,457 16.3% 4,208,337 11.1% Total Gross Trips 17,546,304 17,277,708 268,596 1.6% 16,719,371 4.9% Revenue Full Toll Lanes $50,930,912 $52,930,496 ($1,999,584) (3.8%)$48,765,417 4.4% 3+ Lanes $923,246 $1,009,687 ($86,441) (8.6%)$888,777 3.9% Total Gross Revenue $51,854,158 $53,940,183 ($2,086,025) (3.9%)$49,654,194 4.4% Average Revenue per Trip Average Full Toll Lanes $3.96 $3.99 ($0.03) (0.8%)$3.90 1.5% Average 3+ Lanes $0.20 $0.25 ($0.05) (20.0%)$0.21 (4.8%) Average Gross Revenue $2.96 $3.12 ($0.16) (5.1%)$2.97 (0.3%) 50 5 O CTA Traffic and Revenue Summary The chart below reflects the total trips breakdown between Full Toll trips and HOV3+ trips for FY 2018-19 on a monthly basis. The chart below reflects the gross potential revenue breakdown between Full Toll trips and HOV3+ trips for FY 2018-19 on a monthly basis. 1,069,688 1,161,329 1,049,290 1,135,413 1,038,190 1,019,435 1,002,301 963,815 1,137,488 1,122,505 1,119,465 1,050,770 413,104 406,156 368,160 369,843 377,154 400,853 357,715 330,368 401,769 406,633 417,578 427,282 0 200,000 400,000 600,000 800,000 1,000,000 1,200,000 1,400,000 1,600,000 1,800,000 Jul-18 Aug-18 Sep-18 Oct-18 Nov-18 Dec-18 Jan-19 Feb-19 Mar-19 Apr-19 May-19 Jun-19Volume Month FY 2018-19 Traffic Volume Overview Full Toll Lanes 3+ Lanes $4,214,894 $4,624,936 $4,104,552 $4,480,483 $4,186,694 $4,006,933 $4,033,705 $3,846,951 $4,464,988 $4,406,472 $4,485,490 $4,074,814 $78,927 $84,776 $64,603 $77,422 $68,532 $75,656 $80,401 $70,156 $77,440 $81,179 $86,806 $77,348 $2,500,000 $3,000,000 $3,500,000 $4,000,000 $4,500,000 $5,000,000 Jul-18 Aug-18 Sep-18 Oct-18 Nov-18 Dec-18 Jan-19 Feb-19 Mar-19 Apr-19 May-19 Jun-19Revenue Month FY 2018-19 Revenue Summary Full Toll Lanes 3+ Lanes 51 6 Peak traffic hour in the eastbound direction reached or exceeded 90% or more of defined capacity 23 times during the month of June 2019. As demonstrated on the next chart, westbound peak hour traffic volumes top out at 83% of defined capacity. OCTA EASTBOUND PEAK -HOUR VOLUMES PM Time Price HOV Vol. Cap. Price HOV Vol. Cap. Price HOV Vol. Cap. Price HOV Vol. Cap. Price HOV Vol. Cap. 1400 - 1500 $5.05 496 2,665 78%$5.05 529 2,844 84%$5.05 573 2,966 87%$5.95 547 3,189 94%$6.35 618 3,229 95% 1500 - 1600 $5.40 728 2,888 85%$5.65 734 2,751 81%$7.00 709 3,071 90%$6.00 748 3,009 89%$9.15 797 2,736 80% 1600 - 1700 $5.25 533 2,918 86%$5.50 539 3,088 91%$7.50 575 2,608 77%$8.80 512 2,473 73%$8.95 560 2,733 80% 1700 - 1800 $5.20 627 3,222 95%$5.40 601 3,184 94%$6.40 640 2,940 86%$8.70 588 2,784 82%$6.90 612 2,796 82% 1800 - 1900 $5.40 651 2,566 75%$3.85 710 3,162 93%$3.85 711 2,963 87%$4.75 741 2,990 88%$6.40 750 2,855 84% 1900 - 2000 $3.75 444 1,711 50%$3.75 518 1,971 58%$3.75 543 2,087 61%$5.50 738 2,534 75%$5.95 638 2,157 63% PM Time Price HOV Vol. Cap. Price HOV Vol. Cap. Price HOV Vol. Cap. Price HOV Vol. Cap. Price HOV Vol. Cap. 1400 - 1500 $5.05 541 2,618 77%$5.05 541 2,885 85%$5.05 608 2,976 88%$5.95 612 3,106 91%$6.35 662 3,154 93% 1500 - 1600 $5.40 703 2,901 85%$5.65 750 2,786 82%$7.00 745 3,105 91%$6.00 737 3,021 89%$9.15 652 2,244 66% 1600 - 1700 $5.25 593 2,927 86%$5.50 521 2,813 83%$7.50 481 2,428 71%$8.80 552 2,514 74%$8.95 568 2,799 82% 1700 - 1800 $5.20 663 3,140 92%$5.40 599 2,905 85%$6.40 604 2,910 86%$8.70 605 2,822 83%$6.90 443 2,271 67% 1800 - 1900 $5.40 629 2,366 70%$3.85 719 2,849 84%$3.85 661 2,664 78%$4.75 733 2,980 88%$6.40 779 3,105 91% 1900 - 2000 $3.75 551 1,858 55%$3.75 524 1,939 57%$3.75 735 2,712 80%$5.50 744 2,579 76%$5.95 687 2,244 66% PM Time Price HOV Vol. Cap. Price HOV Vol. Cap. Price HOV Vol. Cap. Price HOV Vol. Cap. Price HOV Vol. Cap. 1400 - 1500 $5.05 627 2,694 79%$5.05 564 2,930 86%$5.05 546 2,874 85%$5.95 647 3,270 96%$6.35 652 3,216 95% 1500 - 1600 $5.40 728 3,140 92%$5.65 697 2,710 80%$7.00 803 3,257 96%$6.00 755 3,181 94%$9.15 810 2,759 81% 1600 - 1700 $5.25 554 2,856 84%$5.50 493 2,637 78%$7.50 533 2,679 79%$8.80 521 2,589 76%$8.95 540 2,879 85% 1700 - 1800 $5.20 578 2,874 85%$5.40 575 2,801 82%$6.40 603 2,817 83%$8.70 611 2,811 83%$6.90 671 3,034 89% 1800 - 1900 $5.40 667 2,486 73%$3.85 722 3,078 91%$3.85 702 3,009 89%$4.75 704 2,969 87%$6.40 659 2,417 71% 1900 - 2000 $3.75 485 1,759 52%$3.75 584 2,199 65%$3.75 620 2,264 67%$5.50 646 2,366 70%$5.95 637 1,889 56% PM Time Price HOV Vol. Cap. Price HOV Vol. Cap. Price HOV Vol. Cap. Price HOV Vol. Cap. Price HOV Vol. Cap. 1400 - 1500 $5.05 570 2,615 77%$5.05 575 2,948 87%$5.05 576 2,919 86%$5.95 576 3,360 99%$6.35 678 3,138 92% 1500 - 1600 $5.40 676 2,932 86%$5.65 755 2,921 86%$7.00 796 3,236 95%$6.00 728 2,971 87%$9.15 741 2,663 78% 1600 - 1700 $5.25 542 2,841 84%$5.50 501 2,777 82%$7.50 531 2,618 77%$8.80 572 2,739 81%$8.95 461 2,254 66% 1700 - 1800 $5.20 586 3,021 89%$5.40 575 2,946 87%$6.40 585 2,977 88%$8.70 593 2,897 85%$6.90 578 2,813 83% 1800 - 1900 $5.40 703 2,609 77%$3.85 750 3,138 92%$3.85 683 2,886 85%$4.75 698 3,046 90%$6.40 714 2,699 79% 1900 - 2000 $3.75 536 1,980 58%$3.75 629 2,157 63%$3.75 598 2,143 63%$5.50 580 2,111 62%$5.95 710 2,211 65% Thursday 06/27/19 Friday 06/28/19 Thursday 06/20/19 Friday 06/21/19 Monday 06/24/19 Tuesday 06/25/19 Wednesday 06/26/19 Thursday 06/13/19 Friday 06/14/19 Monday 06/17/19 Tuesday 06/18/19 Wednesday 06/19/19 Thursday 06/06/19 Friday 06/07/19 Monday 06/10/19 Tuesday 06/11/19 Wednesday 06/12/19 Monday 06/03/19 Tuesday 06/04/19 Wednesday 06/05/19 52 7 OCTA W ESTBOUND PEAK -HOUR V OLUMES AM Time Price HOV Vol. Cap. Price HOV Vol. Cap. Price HOV Vol. Cap. Price HOV Vol. Cap. Price HOV Vol. Cap. 0400 - 0500 $3.00 866 2,560 75%$3.00 860 2,542 75%$3.00 868 2,541 75%$3.00 881 2,586 76%$3.00 737 1,994 59% 0500 - 0600 $4.85 899 2,335 69%$4.85 1044 2,789 82%$4.85 946 2,491 73%$4.85 867 2,310 68%$4.60 883 2,447 72% 0600 - 0700 $5.05 652 2,159 64%$5.05 661 2,093 62%$5.05 695 2,165 64%$5.05 628 1,987 58%$4.85 646 2,155 63% 0700 - 0800 $5.55 571 2,171 64%$5.55 577 2,013 59%$5.55 571 2,017 59%$5.55 651 2,428 71%$5.40 515 1,788 53% 0800 - 0900 $5.05 345 1,933 57%$5.05 349 1,939 57%$5.05 382 1,931 57%$5.05 407 2,073 61%$4.85 370 1,786 53% 0900 - 1000 $4.00 339 1,869 55%$4.00 310 1,918 56%$4.00 355 1,908 56%$4.00 449 2,044 60%$4.00 354 1,655 49% AM Time Price HOV Vol. Cap. Price HOV Vol. Cap. Price HOV Vol. Cap. Price HOV Vol. Cap. Price HOV Vol. Cap. 0400 - 0500 $3.00 870 2,623 77%$3.00 879 2,486 73%$3.00 765 2,071 61%$3.00 895 2,484 73%$3.00 769 2,035 60% 0500 - 0600 $4.85 951 2,538 75%$4.85 1054 2,821 83%$4.85 701 1,987 58%$4.85 948 2,571 76%$4.60 868 2,375 70% 0600 - 0700 $5.05 669 2,149 63%$5.05 635 2,047 60%$5.05 731 2,237 66%$5.05 702 2,156 63%$4.85 583 2,016 59% 0700 - 0800 $5.55 566 2,104 62%$5.55 611 2,161 64%$5.55 642 2,328 68%$5.55 579 2,097 62%$5.40 505 1,893 56% 0800 - 0900 $5.05 425 1,989 59%$5.05 376 1,971 58%$5.05 489 2,392 70%$5.05 449 2,047 60%$4.85 443 1,811 53% 0900 - 1000 $4.00 409 2,020 59%$4.00 393 2,025 60%$4.00 524 2,515 74%$4.00 437 2,067 61%$4.00 461 1,930 57% AM Time Price HOV Vol. Cap. Price HOV Vol. Cap. Price HOV Vol. Cap. Price HOV Vol. Cap. Price HOV Vol. Cap. 0400 - 0500 $3.00 879 2,547 75%$3.00 891 2,538 75%$3.00 878 2,543 75%$3.00 892 2,539 75%$3.00 693 1,904 56% 0500 - 0600 $4.85 899 2,374 70%$4.85 1021 2,810 83%$4.85 945 2,529 74%$4.85 950 2,581 76%$4.60 815 2,403 71% 0600 - 0700 $5.05 581 2,039 60%$5.05 628 2,006 59%$5.05 686 2,186 64%$5.05 674 2,169 64%$4.85 618 2,106 62% 0700 - 0800 $5.55 535 2,075 61%$5.55 543 2,062 61%$5.55 514 1,990 59%$5.55 560 2,099 62%$5.40 491 1,809 53% 0800 - 0900 $5.05 410 2,006 59%$5.05 413 1,942 57%$5.05 423 1,963 58%$5.05 420 1,942 57%$4.85 391 1,747 51% 0900 - 1000 $4.00 410 1,955 58%$4.00 406 2,022 59%$4.00 474 2,022 59%$4.00 424 2,182 64%$4.00 403 1,815 53% AM Time Price HOV Vol. Cap. Price HOV Vol. Cap. Price HOV Vol. Cap. Price HOV Vol. Cap. Price HOV Vol. Cap. 0400 - 0500 $3.00 854 2,559 75%$3.00 870 2,545 75%$3.00 926 2,562 75%$3.00 904 2,547 75%$3.00 775 2,011 59% 0500 - 0600 $4.85 919 2,521 74%$4.85 976 2,628 77%$4.85 936 2,585 76%$4.85 947 2,585 76%$4.60 814 2,416 71% 0600 - 0700 $5.05 624 2,052 60%$5.05 614 2,083 61%$5.05 638 2,146 63%$5.05 657 2,137 63%$4.85 620 2,040 60% 0700 - 0800 $5.55 482 1,852 54%$5.55 539 2,104 62%$5.55 527 2,114 62%$5.55 527 2,008 59%$5.40 478 1,857 55% 0800 - 0900 $5.05 358 1,782 52%$5.05 379 1,947 57%$5.05 396 1,980 58%$5.05 418 1,947 57%$4.85 416 1,771 52% 0900 - 1000 $4.00 323 1,655 49%$4.00 376 1,981 58%$4.00 432 2,051 60%$4.00 423 1,989 59%$4.00 500 1,941 57% Thursday 06/27/19 Friday 06/28/19 Thursday 06/20/19 Friday 06/21/19 Monday 06/24/19 Tuesday 06/25/19 Wednesday 06/26/19 Thursday 06/13/19 Friday 06/14/19 Monday 06/17/19 Tuesday 06/18/19 Wednesday 06/19/19 Thursday 06/06/19 Friday 06/07/19 Monday 06/10/19 Tuesday 06/11/19 Wednesday 06/12/19 Monday 06/03/19 Tuesday 06/04/19 Wednesday 06/05/19 53 8 OCTA OPERATIONAL HIGHLIGHTS On-road Operations OCTA Customer Assistance Specialists (CAS) responded to 113 calls during the month of June. Of those calls, 95 were to assist disabled vehicles and 13 calls to remove debris. The CAS provided assistance to 5 accidents in the Express Lanes with none of those accidents originating from the SR91 general-purpose lanes. Electronic Toll and Traffic Management System Project Update An agreement with Kapsch TrafficCom USA, Inc., (Kapsch) was executed in June 2018 to provide toll lane system integrator services for the design, installation, operations, and maintenance of the electronic toll and traffic management system for the 91 Express Lanes. This new lane system will be able to read the new 6C protocol as well as the current Title 21 protocol. Following RCTC’s completion of their lane system installation on the 91 Express Lanes, OCTA will commence installation on the Orange County segment. It is anticipated the OCTA lane system equipment at the gantries will be replaced in summer 2019. 6C Transition Update In addition to the lane system replacement, the back-office system will need to be modified in order to process the new transponders and changes to the customer account plans. Modification to the back-office system will commence when the lane system installations for both OCTA and RCTC have been completed. Distribution of the new 6C transponders to customers will begin after the back-office system changes have been made. OCTA and RCTC have prepared a series of customer communication to be provided to customers to facilitate the transition to the new protocol and changes to the account plans. Amendment to the Three-Party Operating Agreement As referenced above, due to the back-office system changes, an amendment to the OCTA, RCTC, Cofiroute USA (CUSA) Operating Agreement is required. Staff from both OCTA and RCTC have been in negotiations with CUSA for the amendment. It is anticipated there will be no change to the maximum obligation of the contract. The amendment is expected to be finalized in the next few months. 54 9 FINANCIAL HIGHLIGHTS OCTA Capital Asset Activity During the twelve months ending June 30 2019, capital asset activities included $862,000 for the new customer service center leasehold improvements, $349,599 for the Electronic Toll and Traffic Management system replacement project, $6,680 for the closed circuit cameras and security alarm for the new customer service center, and $226,014 for transponder purchases. 91 Express Lanes Operating Statement YTD as of : 6/30/2019 Description Actual (1) (4)Budget (1)Dollar $Percent (%) Operating revenues: Toll revenue 46,649,710$ 50,886,691$ (4,236,981)$ (8.3) Fee revenue 7,923,773 6,802,367 1,121,406 16.5 Total operating revenues 54,573,483 57,689,058 (3,115,575) (5.4) Operating expenses: Contracted services 6,556,033 7,485,000 928,967 12.4 Administrative fee 2,481,048 2,755,888 274,840 10.0 Other professional services 1,143,900 3,912,882 2,768,982 70.8 Credit card processing fees 1,366,537 1,234,973 (131,564) (10.7) Toll road account servicing 780,413 1,403,856 623,443 44.4 Other insurance expense 359,423 750,000 390,577 52.1 Toll road maintenance supply repairs 199,465 1,353,000 1,153,535 85.3 Patrol services 647,437 795,066 147,629 18.6 Building equipment repairs and maint 249,229 355,000 105,771 29.8 Other services 27,925 30,000 2,075 6.9 Utilities 76,566 66,000 (10,566) (16.0) Office expense 57,028 170,500 113,472 66.6 Bad debt expense 187,684 - (187,684) N/A Miscellaneous (2)372,861 595,815 222,954 37.4 Leases 467,083 460,000 (7,083) (1.5) Total operating expenses 14,972,631 21,367,980 6,395,349 29.9 Depreciation and amortization (3)3,434,331 - (3,434,331) N/A Operating income (loss)36,166,521 36,321,078 (154,557) (0.4) Nonoperating revenues (expenses): Reimbursement from Other Agencies 1,144,400 1,118,837 25,563 2.3 Interest income 2,708,376 2,220,677 487,699 22.0 Interest expense (4,903,012) (5,011,950) 108,938 2.2 Other 50,961 - 50,961 N/A Total nonoperating revenues (expenses)(999,275) (1,672,436) 673,161 40.3 Transfers in - - - N/A Transfers out (1,055,525) (14,521,100) 13,465,575 92.7 Net income (loss)34,111,721$ 20,127,542$ 13,984,179$ 69.5 ¹Actual amounts are accounted for on the accrual basis of accounting in an enterprise fund. Budget amounts are accounted for on a modified accrual basis of accounting. ²Miscellaneous expenses include: Bond Insurance Costs, Bank Service Charge, Transponder Materials. ³Depreciation and amortization are not budgeted items. ³Actuals are preliminary pre-closing amounts as of FY 2018-19. Final numbers will be shown in the audited financial statements. YTD Variance 55 10 OPERATIONS OVERVIEW RCTC TRAFFIC AND REVENUE STATISTICS FOR RCTC Total traffic volume on the RCTC 91 Express Lanes for June 2019 was 1,199,215. This represents a daily average of 39,974. This is a 6.1% decrease in total traffic volume from the same period last year, which totaled 1,276,808. The decrease is due to the weekend closures for the toll system upgrade. Potential toll revenue for the month was $4,675,291, which represents an increase of 6.2% from the prior year’s total of $4,402,632. Carpool percentage for the month was 26.76% as compared to the previous year’s rate of 24.31%. Month-to-date traffic and revenue data are summarized in the table below. The following trip and revenue statistics tables represent all trips taken on the RCTC 91 Express Lanes and associated potential revenue for the month of June 2019. Current Month-to-Date (MTD) as of June 30, 2019 Trips JUN-19 MTD Actual Stantec MTD Projected # Variance % Variance JUN-18 MTD Actual Yr-to-Yr % Variance Full Toll Lanes 878,365 712,958 165,407 23.2% 966,377 (9.1%) 3+ Lanes 320,850 235,271 85,579 36.4% 310,431 3.4% Total Gross Trips 1,199,215 948,229 250,986 26.5% 1,276,808 (6.1%) Revenue Full Toll Lanes 4,632,609 $2,131,186 $2,501,423 117.4% 4,364,339 6.1% 3+ Lanes 42,682 $0 $42,682 38,293 11.5% Total Gross Revenue $4,675,291 $2,131,186 $2,544,105 119.4% $4,402,632 6.2% Average Revenue per Trip Average Full Toll Lanes $5.27 $2.99 $2.28 76.3% $4.52 16.6% Average 3+ Lanes $0.13 $0.00 $0.13 $0.12 8.3% Average Gross Revenue $3.90 $2.25 $1.65 73.3% $3.45 13.0% 56 11 The 2019 fiscal year-to-date (YTD) traffic volume is 4.3% higher when compared with the same period last year. The 2019 fiscal year-to-date revenue is 19.3% higher than for the same period last year. The traffic and revenue increases are attributed to higher demand and increase toll rates to manage the demand. Year-to-date average revenue per-trip is $3.78. Fiscal year-to-date traffic and revenue data are summarized in the table below. The following trip and revenue statistics tables represent all trips taken on t he RCTC 91 Express Lanes and associated potential revenue for the month s of July 2018 through June 2019. FY 2018-19 Year to Date as of June 30, 2019 Trips FY 2018-19 YTD Actual Stantec YTD Projected # Variance % Variance FY 2017-18 YTD Actual Yr-to-Yr % Variance Full Toll Lanes 11,415,600 7,859,800 3,555,800 45.2%11,297,276 1.0% 3+ Lanes 3,727,622 2,713,700 1,013,922 37.4%3,221,026 15.7% Total Gross Trips 15,143,222 10,573,500 4,569,722 43.2%14,518,302 4.3% Revenue Full Toll Lanes 56,709,323 $23,580,900 $33,128,423 140.5%47,546,842 19.3% 3+ Lanes 462,943 $0 $462,943 394,891 17.2% Total Gross Revenue $57,172,265 $23,580,900 $33,591,365 142.5%$47,941,733 19.3% Average Revenue per Trip Average Full Toll Lanes $4.97 $3.00 $1.97 65.7%$4.21 18.1% Average 3+ Lanes $0.12 $0.00 $0.12 $0.12 0.0% Average Gross Revenue $3.78 $2.23 $1.55 69.5%$3.30 14.5% 57 12 RCTC Traffic and Revenue Summary The chart below reflects the total trips broken down between Full Toll lanes and HOV3+ lanes for FY 2018-19 on a monthly basis. The chart below reflects the gross potential revenue breakdown between Full Toll lanes and HOV3+ lanes for FY 2018-19 on a monthly basis. 958,212 1,043,813 942,845 1,013,705 927,903 890,682 898,175 853,001 991,552 1,008,624 1,008,723 878,365 325,279 323,925 294,904 298,233 298,982 307,896 288,050 265,545 319,383 337,017 347,560 320,850 0 175,000 350,000 525,000 700,000 875,000 1,050,000 1,225,000 1,400,000 Jul-18 Aug-18 Sep-18 Oct-18 Nov-18 Dec-18 Jan-19 Feb-19 Mar-19 Apr-19 May-19 Jun-19Volume Month FY 2018-19 Traffic Volume Overview Full Toll Lanes 3+ Lanes $4,450,594 $4,893,862 $4,278,176 $4,878,737 $4,408,880 $4,289,378 $4,724,916 $4,459,143 $5,057,871 $5,321,358 $5,313,798 $4,632,609 $38,664 $39,292 $29,799 $34,897 $31,512 $38,363 $39,766 $36,267 $40,979 $44,024 $46,697 $42,682 $2,600,000 $3,000,000 $3,400,000 $3,800,000 $4,200,000 $4,600,000 $5,000,000 $5,400,000 $5,800,000 Jul-18 Aug-18 Sep-18 Oct-18 Nov-18 Dec-18 Jan-19 Feb-19 Mar-19 Apr-19 May-19 Jun-19Revenue Month FY 2018-19 Revenue Summary Full Toll Lanes 3+ Lanes 58 13 RCTC PEAK -HOUR VOLUMES RCTC regularly evaluates traffic volumes for peak period hours where Express Lanes performance is degraded and either increases or decreases tolls. There were no toll rates adjusted in June to improve the level of service in the peak hours where demand exceeded capacity. Hours that are highlighted in yellow were flagged for continued evaluation. 59 14 RCTC E ASTBOUND PEAK -HOUR V OLUMES Eastbound PM Peak - County Line to McKinley PM Time Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS 1400 - 1500 $6.70 279 883 1,162 D $6.70 287 975 1,262 E $6.70 292 1,036 1,328 F $8.85 318 1,132 1,450 F $19.00 358 1,070 1,428 F 1500 - 1600 $6.70 382 880 1,262 E $6.70 376 918 1,294 E $7.55 372 948 1,320 F $10.60 376 961 1,337 F $18.70 434 941 1,375 F 1600 - 1700 $5.15 253 911 1,164 D $6.70 271 926 1,197 D $5.15 279 803 1,082 D $7.90 250 850 1,100 D $10.75 308 1,015 1,323 F 1700 - 1800 $5.15 276 862 1,138 D $5.15 261 842 1,103 D $5.15 279 839 1,118 D $5.15 309 894 1,203 E $6.70 329 921 1,250 E 1800 - 1900 $5.15 311 736 1,047 D $5.15 351 868 1,219 E $5.15 323 793 1,116 D $5.15 334 896 1,230 E $6.70 361 803 1,164 D 1900 - 2000 $2.20 186 526 712 B $4.05 260 620 880 C $3.95 245 636 881 C $4.05 325 784 1,109 D $5.15 323 824 1,147 D PM Time Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS 1400 - 1500 $6.70 301 931 1,232 E $6.70 282 973 1,255 E $6.70 300 1,049 1,349 F $8.85 310 1,135 1,445 F $19.00 380 989 1,369 F 1500 - 1600 $6.70 371 918 1,289 E $6.70 396 870 1,266 E $7.55 404 911 1,315 F $10.60 402 934 1,336 F $18.70 386 776 1,162 D 1600 - 1700 $5.15 268 861 1,129 D $6.70 243 879 1,122 D $5.15 240 820 1,060 D $7.90 254 829 1,083 D $10.75 274 880 1,154 D 1700 - 1800 $5.15 309 910 1,219 E $5.15 282 838 1,120 D $5.15 287 887 1,174 D $5.15 284 915 1,199 D $6.70 214 618 832 C 1800 - 1900 $5.15 304 684 988 C $5.15 329 839 1,168 D $5.15 312 798 1,110 D $5.15 380 853 1,233 E $6.70 435 1,014 1,449 F 1900 - 2000 $2.20 236 521 757 B $4.05 253 575 828 C $3.95 351 841 1,192 D $4.05 347 810 1,157 D $5.15 357 774 1,131 D PM Time Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS 1400 - 1500 $6.70 329 844 1,173 D $6.70 301 952 1,253 E $6.70 289 1,002 1,291 E $8.85 346 1,004 1,350 F $19.00 348 1,046 1,394 F 1500 - 1600 $6.70 382 949 1,331 F $6.70 397 849 1,246 E $7.55 424 965 1,389 F $10.60 400 897 1,297 E $18.70 434 904 1,338 F 1600 - 1700 $5.15 272 832 1,104 D $6.70 237 756 993 C $5.15 266 856 1,122 D $7.90 259 854 1,113 D $10.75 274 951 1,225 E 1700 - 1800 $5.15 268 815 1,083 D $5.15 258 881 1,139 D $5.15 322 843 1,165 D $5.15 321 836 1,157 D $6.70 348 893 1,241 E 1800 - 1900 $5.15 313 664 977 C $5.15 330 891 1,221 E $5.15 328 820 1,148 D $5.15 348 827 1,175 D $6.70 338 774 1,112 D 1900 - 2000 $2.20 216 544 760 B $4.05 266 679 945 C $3.95 260 692 952 C $4.05 286 727 1,013 D $5.15 301 601 902 C PM Time Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS 1400 - 1500 $6.70 298 833 1,131 D $6.70 312 917 1,229 E $6.70 308 1,021 1,329 F $8.85 331 1,197 1,528 F $19.00 372 963 1,335 F 1500 - 1600 $6.70 373 943 1,316 F $6.70 408 878 1,286 E $7.55 402 976 1,378 F $10.60 385 956 1,341 F $18.70 428 892 1,320 F 1600 - 1700 $5.15 257 891 1,148 D $6.70 248 811 1,059 D $5.15 248 874 1,122 D $7.90 272 856 1,128 D $10.75 249 839 1,088 D 1700 - 1800 $5.15 294 879 1,173 D $5.15 287 826 1,113 D $5.15 274 850 1,124 D $5.15 295 945 1,240 E $6.70 307 927 1,234 E 1800 - 1900 $5.15 355 719 1,074 D $5.15 353 826 1,179 D $5.15 328 821 1,149 D $5.15 351 868 1,219 E $6.70 339 851 1,190 D 1900 - 2000 $2.20 259 635 894 C $4.05 289 590 879 C $3.95 253 693 946 C $4.05 271 683 954 C $5.15 346 719 1,065 D 06/17/19 Tuesday 06/18/19 Thursday 06/27/19 Friday 06/28/19 06/03/19 Tuesday 06/04/19 Thursday Monday 06/24/19 Tuesday 06/25/19 Wednesday 06/26/19 Wednesday 06/19/19 Thursday 06/20/19 Friday 06/21/19Monday 06/13/19 Friday 06/14/19Monday06/10/19 Tuesday 06/11/19 Wednesday 06/12/19 Wednesday 06/05/19 Thursday 06/06/19 Friday 06/07/19Monday 60 15 Eastbound PM Peak - County Line to I-15 South PM Time Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS 1400 - 1500 $2.85 124 723 847 C $2.85 128 723 851 C $2.85 147 742 889 C $5.05 143 812 955 C $5.15 171 746 917 C 1500 - 1600 $2.85 190 628 818 C $2.80 200 620 820 C $5.15 185 698 883 C $5.15 207 638 845 C $2.85 206 570 776 B 1600 - 1700 $2.85 137 599 736 B $2.85 133 680 813 C $2.85 148 593 741 B $2.80 131 600 731 B $2.85 145 522 667 B 1700 - 1800 $2.85 159 623 782 B $2.85 145 595 740 B $2.85 157 555 712 B $2.85 142 517 659 B $2.85 168 525 693 B 1800 - 1900 $2.85 139 501 640 B $2.85 147 580 727 B $2.85 170 571 741 B $2.85 164 570 734 B $2.85 166 533 699 B 1900 - 2000 $2.85 113 353 466 B $2.85 140 431 571 B $2.85 154 478 632 B $2.85 187 575 762 B $2.85 161 499 660 B PM Time Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS 1400 - 1500 $2.85 158 615 773 B $2.85 144 766 910 C $2.85 165 728 893 C $5.05 176 742 918 C $5.15 195 720 915 C 1500 - 1600 $2.85 217 626 843 C $2.80 196 638 834 C $5.15 201 684 885 C $5.15 186 668 854 C $2.80 195 525 720 B 1600 - 1700 $2.85 153 641 794 B $2.85 142 605 747 B $2.85 123 546 669 B $2.80 141 577 718 B $2.85 155 563 718 B 1700 - 1800 $2.85 152 580 732 B $2.85 128 589 717 B $2.85 136 576 712 B $2.85 143 583 726 B $2.85 108 352 460 B 1800 - 1900 $2.85 152 436 588 B $2.85 167 564 731 B $2.85 156 455 611 B $2.85 191 543 734 B $2.85 179 614 793 B 1900 - 2000 $2.85 154 377 531 B $2.85 134 416 550 B $2.85 202 574 776 B $2.85 202 541 743 B $2.85 208 498 706 B PM Time Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS 1400 - 1500 $2.85 166 592 758 B $2.85 157 703 860 C $2.85 134 740 874 C $5.05 152 713 865 C $5.15 186 756 942 C 1500 - 1600 $2.85 194 689 883 C $2.80 172 609 781 B $5.15 216 694 910 C $5.15 192 669 861 C $2.80 182 591 773 B 1600 - 1700 $2.85 156 566 722 B $2.85 127 559 686 B $2.85 160 574 734 B $2.80 142 572 714 B $2.85 143 612 755 B 1700 - 1800 $2.85 130 555 685 B $2.85 136 582 718 B $2.85 146 551 697 B $2.85 123 559 682 B $2.85 169 547 716 B 1800 - 1900 $2.85 174 508 682 B $2.85 159 589 748 B $2.85 149 566 715 B $2.85 173 531 704 B $2.85 150 443 593 B 1900 - 2000 $2.85 130 379 509 B $2.85 162 504 666 B $2.85 173 480 653 B $2.85 152 476 628 B $2.85 157 359 516 B PM Time Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS 1400 - 1500 $2.85 139 636 775 B $2.85 139 697 836 C $2.85 169 706 875 C $5.05 149 816 965 C $5.15 163 687 850 C 1500 - 1600 $2.85 174 633 807 C $2.80 209 622 831 C $5.15 225 669 894 C $5.15 182 600 782 B $2.80 184 547 731 B 1600 - 1700 $2.85 137 596 733 B $2.85 119 574 693 B $2.85 131 561 692 B $2.80 138 608 746 B $2.85 133 474 607 B 1700 - 1800 $2.85 135 553 688 B $2.85 134 536 670 B $2.85 138 588 726 B $2.85 154 543 697 B $2.85 131 526 657 B 1800 - 1900 $2.85 132 460 592 B $2.85 147 555 702 B $2.85 142 509 651 B $2.85 180 562 742 B $2.85 175 484 659 B 1900 - 2000 $2.85 152 408 560 B $2.85 133 396 529 B $2.85 144 451 595 B $2.85 147 441 588 B $2.85 204 439 643 B Wednesday 06/26/19 Thursday 06/27/19 Friday 06/28/19Monday06/24/19 Tuesday 06/25/19 Thursday 06/20/19 Friday 06/21/19Monday06/17/19 Tuesday 06/18/19 Wednesday 06/19/19 Wednesday 06/12/19 Thursday 06/13/19 Friday 06/14/19Monday06/10/19 Tuesday 06/11/19 Monday 06/03/19 Tuesday 06/04/19 Wednesday 06/05/19 Thursday 06/06/19 Friday 06/07/19 61 16 RCTC W ESTBOUND PEAK -HOUR V OLUMES Westbound AM Peak - McKinley to County Line AM Time Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS 0400 - 0500 $7.85 470 1,057 1,527 F $7.85 466 1,098 1,564 F $7.85 495 1,126 1,621 F $7.85 517 1,089 1,606 F $5.15 401 668 1,069 D 0500 - 0600 $19.90 564 710 1,274 E $19.45 700 944 1,644 F $17.80 572 718 1,290 E $17.55 699 908 1,607 F $9.20 531 1,064 1,595 F 0600 - 0700 $18.55 407 1,005 1,412 F $18.15 353 893 1,246 E $17.45 455 1,077 1,532 F $16.15 783 1,556 2,339 F $8.45 467 1,137 1,604 F 0700 - 0800 $14.50 423 1,299 1,722 F $14.50 442 1,246 1,688 F $15.25 487 1,199 1,686 F $13.50 437 1,352 1,789 F $7.70 384 1,162 1,546 F 0800 - 0900 $9.75 315 1,260 1,575 F $9.75 299 1,267 1,566 F $9.75 289 1,208 1,497 F $10.50 264 1,349 1,613 F $6.70 231 1,003 1,234 E 0900 - 1000 $5.15 194 879 1,073 D $6.70 205 974 1,179 D $6.70 202 928 1,130 D $6.70 254 901 1,155 D $4.05 197 745 942 C AM Time Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS 0400 - 0500 $7.85 448 1,023 1,471 F $7.85 469 1,046 1,515 F $7.85 403 998 1,401 F $7.85 502 1,087 1,589 F $5.15 431 702 1,133 D 0500 - 0600 $19.90 583 779 1,362 F $19.45 709 984 1,693 F $17.80 822 1,499 2,321 F $17.55 605 772 1,377 F $9.20 559 1,018 1,577 F 0600 - 0700 $18.55 408 860 1,268 E $18.15 376 899 1,275 E $17.45 520 976 1,496 F $16.15 455 971 1,426 F $8.45 446 1,153 1,599 F 0700 - 0800 $14.50 395 1,200 1,595 F $14.50 425 1,230 1,655 F $15.25 483 1,181 1,664 F $13.50 427 1,226 1,653 F $7.70 397 1,155 1,552 F 0800 - 0900 $9.75 303 1,313 1,616 F $9.75 298 1,303 1,601 F $9.75 326 1,421 1,747 F $10.50 275 1,297 1,572 F $6.70 278 1,039 1,317 E 0900 - 1000 $5.15 232 968 1,200 D $6.70 235 1,014 1,249 E $6.70 290 1,205 1,495 F $6.70 289 993 1,282 E $4.05 244 740 984 C AM Time Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS 0400 - 0500 $7.85 475 1,024 1,499 F $7.85 499 1,062 1,561 F $7.85 494 1,134 1,628 F $7.85 476 1,107 1,583 F $5.15 431 779 1,210 E 0500 - 0600 $19.90 560 708 1,268 E $19.45 683 950 1,633 F $17.80 584 687 1,271 E $17.55 609 802 1,411 F $9.20 501 1,010 1,511 F 0600 - 0700 $18.55 351 858 1,209 E $18.15 358 930 1,288 E $17.45 442 1,100 1,542 F $16.15 443 1,062 1,505 F $8.45 439 1,155 1,594 F 0700 - 0800 $14.50 375 1,233 1,608 F $14.50 418 1,271 1,689 F $15.25 455 1,217 1,672 F $13.50 428 1,254 1,682 F $7.70 370 1,143 1,513 F 0800 - 0900 $9.75 292 1,260 1,552 F $9.75 301 1,284 1,585 F $9.75 312 1,238 1,550 F $10.50 295 1,332 1,627 F $6.70 249 957 1,206 E 0900 - 1000 $5.15 246 954 1,200 D $6.70 242 919 1,161 D $6.70 283 873 1,156 D $6.70 250 1,029 1,279 E $4.05 212 709 921 C AM Time Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS 0400 - 0500 $7.85 472 1,063 1,535 F $7.85 457 1,048 1,505 F $7.85 515 1,051 1,566 F $7.85 481 1,093 1,574 F $5.15 430 747 1,177 D 0500 - 0600 $19.90 577 868 1,445 F $19.45 666 942 1,608 F $17.80 551 765 1,316 E $17.55 591 820 1,411 F $9.20 541 1,024 1,565 F 0600 - 0700 $18.55 392 1,000 1,392 F $18.15 392 987 1,379 F $17.45 432 1,076 1,508 F $16.15 465 1,101 1,566 F $8.45 446 1,176 1,622 F 0700 - 0800 $14.50 383 1,203 1,586 F $14.50 411 1,278 1,689 F $15.25 433 1,330 1,763 F $13.50 398 1,251 1,649 F $7.70 396 1,174 1,570 F 0800 - 0900 $9.75 284 1,130 1,414 F $9.75 283 1,233 1,516 F $9.75 282 1,277 1,559 F $10.50 302 1,213 1,515 F $6.70 243 948 1,191 D 0900 - 1000 $5.15 209 790 999 C $6.70 240 978 1,218 E $6.70 249 1,007 1,256 E $6.70 239 900 1,139 D $4.05 204 759 963 C 06/17/19 Tuesday 06/18/19 Thursday 06/27/19 Friday 06/28/19 06/03/19 Tuesday 06/04/19 Thursday Monday 06/24/19 Tuesday 06/25/19 Wednesday 06/26/19 Wednesday 06/19/19 Thursday 06/20/19 Friday 06/21/19Monday 06/13/19 Friday 06/14/19Monday06/10/19 Tuesday 06/11/19 Wednesday 06/12/19 Wednesday 06/05/19 Thursday 06/06/19 Friday 06/07/19Monday 62 17 Westbound AM Peak - I-15 North to County Line AM Time Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS 0400 - 0500 $5.05 307 752 1,059 D $5.05 296 718 1,014 D $5.05 282 733 1,015 D $5.05 275 707 982 C $2.85 249 614 863 C 0500 - 0600 $17.40 397 832 1,229 E $15.40 424 1,086 1,510 F $15.05 434 1,069 1,503 F $13.70 441 810 1,251 E $6.65 374 867 1,241 E 0600 - 0700 $17.40 385 1,068 1,453 F $15.70 384 1,035 1,419 F $17.70 369 1,027 1,396 E $14.05 157 514 671 B $6.65 331 1,030 1,361 E 0700 - 0800 $12.40 271 1,220 1,491 F $11.70 278 1,058 1,336 E $12.05 258 1,040 1,298 E $11.05 284 1,285 1,569 F $6.65 224 871 1,095 D 0800 - 0900 $8.55 163 1,049 1,212 E $8.55 134 988 1,122 D $6.65 167 950 1,117 D $6.65 174 1,085 1,259 E $5.15 163 774 937 C 0900 - 1000 $5.05 125 748 873 C $5.15 110 757 867 C $5.15 153 785 938 C $5.15 154 796 950 C $2.85 130 560 690 B AM Time Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS 0400 - 0500 $5.05 312 770 1,082 D $5.05 301 684 985 C $5.05 300 697 997 C $5.05 302 679 981 C $2.85 235 593 828 C 0500 - 0600 $17.40 441 961 1,402 F $15.40 422 1,087 1,509 F $15.05 150 330 480 B $13.70 437 1,098 1,535 F $6.65 351 851 1,202 E 0600 - 0700 $17.40 378 1,060 1,438 F $15.70 359 1,035 1,394 E $17.70 341 934 1,275 E $14.05 388 1,068 1,456 F $6.65 278 918 1,196 D 0700 - 0800 $12.40 295 1,145 1,440 F $11.70 310 1,153 1,463 F $12.05 333 1,163 1,496 F $11.05 289 1,122 1,411 F $6.65 224 894 1,118 D 0800 - 0900 $8.55 192 935 1,127 D $8.55 160 955 1,115 D $6.65 231 1,252 1,483 F $6.65 193 926 1,119 D $5.15 196 746 942 C 0900 - 1000 $5.05 150 717 867 C $5.15 146 741 887 C $5.15 204 930 1,134 D $5.15 145 727 872 C $2.85 166 627 793 B AM Time Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS 0400 - 0500 $5.05 296 745 1,041 D $5.05 298 712 1,010 D $5.05 280 723 1,003 D $5.05 309 673 982 C $2.85 234 614 848 C 0500 - 0600 $17.40 406 876 1,282 E $15.40 424 1,102 1,526 F $15.05 422 1,056 1,478 F $13.70 413 1,062 1,475 F $6.65 324 825 1,149 D 0600 - 0700 $17.40 337 1,031 1,368 E $15.70 358 1,028 1,386 E $17.70 356 1,045 1,401 F $14.05 356 1,048 1,404 F $6.65 282 976 1,258 E 0700 - 0800 $12.40 287 1,078 1,365 E $11.70 255 1,069 1,324 E $12.05 219 1,012 1,231 E $11.05 258 1,072 1,330 E $6.65 203 841 1,044 D 0800 - 0900 $8.55 209 958 1,167 D $8.55 168 974 1,142 D $6.65 170 993 1,163 D $6.65 189 931 1,120 D $5.15 137 760 897 C 0900 - 1000 $5.05 144 748 892 C $5.15 144 726 870 C $5.15 157 693 850 C $5.15 138 786 924 C $2.85 147 591 738 B AM Time Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS 0400 - 0500 $5.05 283 751 1,034 D $5.05 292 703 995 C $5.05 325 672 997 C $5.05 282 671 953 C $2.85 244 595 839 C 0500 - 0600 $17.40 396 951 1,347 E $15.40 405 1,028 1,433 F $15.05 443 1,046 1,489 F $13.70 416 1,036 1,452 F $6.65 330 792 1,122 D 0600 - 0700 $17.40 363 1,095 1,458 F $15.70 363 1,055 1,418 F $17.70 362 1,058 1,420 F $14.05 363 1,072 1,435 F $6.65 292 895 1,187 D 0700 - 0800 $12.40 215 926 1,141 D $11.70 260 1,093 1,353 E $12.05 222 1,078 1,300 E $11.05 249 1,002 1,251 E $6.65 201 886 1,087 D 0800 - 0900 $8.55 135 818 953 C $8.55 167 981 1,148 D $6.65 178 895 1,073 D $6.65 164 903 1,067 D $5.15 172 711 883 C 0900 - 1000 $5.05 112 672 784 B $5.15 126 713 839 C $5.15 160 708 868 C $5.15 170 706 876 C $2.85 169 565 734 B Wednesday 06/26/19 Thursday 06/27/19 Friday 06/28/19Monday06/24/19 Tuesday 06/25/19 Thursday 06/20/19 Friday 06/21/19Monday06/17/19 Tuesday 06/18/19 Wednesday 06/19/19 Wednesday 06/12/19 Thursday 06/13/19 Friday 06/14/19Monday06/10/19 Tuesday 06/11/19 Monday 06/03/19 Tuesday 06/04/19 Wednesday 06/05/19 Thursday 06/06/19 Friday 06/07/19 63 18 RCTC O P ERATIONAL HIGHLIGHTS On-road Operations RCTC Freeway Service Patrol (FSP) responded to 78 calls during the month of June. Of those calls, 54 were to assist disabled vehicles, 10 were to remove debris, 7 were for traffic breaks, and 7 were in response to accidents. 6C Transponder Technology Planning for the transition to the new transponder technology is underway. The lane systems have been upgraded. The new sticker transponders have been received and will be distributed after OCTA completes the upgrade of their lane system. Changes to the back-office system to process the new transponders and make changes to the customer account plan are being finalized and will be released to the customer once both the RCTC and OCTA lane system upgrades are performed. A series of customer communication has been prepared to facilitate the process for providing the new transponders to customers. 64 19 FINANCIAL HIGHLIGHTS RCTC 65 20 JOINT AGENCY TRIP AN D REVENUE STATISTICS JOINT AGENCY TRAFFIC STATISTICS MULTI AGENCY TRIP AND REVENUE STATISTICS MONTH ENDING June 30, 2019 May-19 MTD Transactions by Agency Transactions Using Both Segments % Using Both Segments Revenue Westbound OCTA 727,821 422,610 58%1,721,777$ RCTC 648,565 422,610 65%3,041,688$ I-15 269,734 182,103 68%1,272,514$ McKinley 378,831 240,507 63%1,769,174$ Eastbound OCTA 750,231 392,943 52%2,430,385$ RCTC 550,650 392,943 71%1,633,604$ I-15 204,657 157,796 77%418,512$ McKinley 345,993 235,147 68%1,215,092$ 58%52%65%71% - 100,000 200,000 300,000 400,000 500,000 600,000 700,000 800,000 OCTA RCTC OCTA RCTC Westbound Eastbound Joint Agency Traffic Statistics OCTA Transactions RCTC Transactions % of OCTA Transactions Using Both Segments % of RCTC Transactions Using Both Segments 66 21 JOINT AGENCY PER FORMANCE MEASURES JOINT AGENCY TRANSPONDER DISTRIBU TION Jun-19 Performance CUSTOMER SERVICE Call Wait Time Monthly Not to exceed 2 minutes 1:22 Abandon Rate Monthly No more than 4.0% 1.9% Customer Satisfaction Monthly At least 75 outbound calls 75 VIOLATION PROCESSING Response Time Monthly Within 2 business days of receipt 1.4 CUSA Violation Collection Rate Quarterly 70% or more 67% CUSA Violation Collection Rate Annually 74% or more 66% TRAFFIC OPERATIONS Initial & Secondary Reviews Monthly Equal to or less than 15 days 1.3 *Plate Misread Errors Monthly Equal to or less than 0.4% 0.01% CAS Response Time Monthly 0:20 (minutes) per call 0:08 ACCOUNTING Monthly No more than 3 0 Monthly No more than 3 0 INFORMATION TECHNOLOGY Back-office System Uptime Monthly 99% Availability 100% Network Uptime Monthly 99% Availability 100% CUSA = Cofiroute USA; CAS = OCTA Customer Assistance Specialists REPORTING REQUIREMENT Reporting P eriod PERFORMANCE STANDARD OCTA Exceptions RCTC Exceptions * Plate Misread Error performance is current after a 60-day hold-back period; therefore, percentage reported here is for 2 months prior to the month of this report. Tags % of Total Tags % of Total Issued To New Accounts 1,279 46.4% 1,654 51.4% 1,456 46.7% Additional Tags to Existing Accounts 836 30.3%921 28.6%856 27.5% Replacement Transponders 641 23.3%644 20.0%803 25.8% Total Issued 2,756 3,219 3,115 Returned Account Closures 432 26.3%450 35.5%426 28.7% Accounts Downsizing 190 11.6%160 12.6%189 12.7% Defective Transponders 1,020 62.1%658 51.9%872 58.6% Total Returned 1,642 1,268 1,488 FY 2018-19TRANSPONDER DISTRIBUTION June-19 May-19 Average To-Date 67 22 At the end of June 2019, the 91 Express Lanes had 148,054 active customer accounts, and 225,621 transponders classified as Assigned. Number of Accounts by Fiscal Year As of June 30, 2019 Incoming Email Activity During June, the Anaheim Processing Center received 3,342 emails. 117,888 114,556 114,138 112,584 112,473 112,929 113,672 116,813 119,782 130,048 140,694 148,054 60,000 70,000 80,000 90,000 100,000 110,000 120,000 130,000 140,000 150,000 160,000 Fiscal Year 68 AGENDA ITEM 8 Agenda Item 8 RIVERSIDE COUNTY TRANSPORTATION COMMISSION DATE: August 22, 2019 TO: Toll Policy and Operations Committee FROM: Michael Blomquist, Toll Program Director THROUGH: Anne Mayer, Executive Director SUBJECT: Toll Operations Year-In-Review and Fiscal Year 2018-2019 Operating Results STAFF RECOMMENDATION: This item is for the Committee to receive and file a presentation providing a review of results from the latest fiscal year of toll operations. BACKGROUND INFORMATION AND DISCUSSION: In December of 2006, the Commission approved the establishment of a toll program including the development of express lane projects and their future operation. The Commission opened its first toll facility, the 91 Express Lanes, to customers in March 2017. The Commission’s second toll facility, the 15 Express Lanes will open in 2020. Staff will review the results from the latest fiscal year of toll operations. Attachment: Toll Operations Year-in-Review PowerPoint Presentation 69 TOLL OPERATIONS:YEAR IN REVIEW Toll Policy and Operations Committee Meeting August 22, 2019 Michael Blomquist, Toll Program Director 170 Bond Rating Upgrade AUGUST 22, 2019 271 New home for the Customer Service Center AUGUST 22, 2019 372 Account Policies Purchase Transponders Customer Materials Upgrade RCTC Lane System Upgrade OCTA Lane System Issue Transponders Transition to a new transponder technology (6C) AUGUST 22, 2019 473 5 Transponder types Interior Sticker Transponder Exterior Sticker Transponder Interior 3-position Transponder 74 AUGUST 22, 2019 675 New Operating Contract: AUGUST 22, 2019 7 •Request for Proposal Issued •Current contract expires June of 2021 •Joint Procurement with OCTA •Proposals under review •Contract award expected November 2019 •Expected implementation June 2021 76 Results: Fiscal Year 2018-19 8 How many customers are using the 91 Express Lanes? Which destination did they seek? Actual Projected Regular Users 11.4 million 7.9 million Carpool (HOV3+) Users 3.7 million 2.7 million Total Users 15.1 million 10.6 million McKinley Avenue I-15 South Total Users 9.2 million, 61%5.9 million, 39% 77 Results: Fiscal Year 2018-19 978 Results: Fiscal Year 2018-19 AUGUST 22, 2019 10 How much gross revenue was generated from the lanes? Actual Projected Regular Users $56.7 million $23.6 million Carpool (HOV3+) Users $0.5 million $0 million Total Revenue $57.2 million $23.6 million 79 Results: Fiscal Year 2018-19 AUGUST 22, 2019 11 What about the peak periods of travel? Morning Peak: 4-10a.m. westbound Afternoon Peak: 2-8p.m. eastbound Carpool (HOV3+) Users 24%25 % Highest Toll $19.90 $19.00 Highest Traffic Hour 7 am,westbound 3,932 customers 5 pm, eastbound 2,707 customers 80 Results: Fiscal Year 2018-19 12 How many accounts were opened? 81 Future 15 Express Lanes AUGUST 22, 2019 13 •Board adopted toll policies o Zero Emission Vehicle Discount o Transponder and Customer Account Fee Policies •Regional Operations Center status •Design and construction of 15 Express Lanes 82 THANK YOU QUESTIONS 1483 AGENDA ITEM 9 Agenda Item 9 RIVERSIDE COUNTY TRANSPORTATION COMMISSION DATE: August 22, 2019 TO: Toll Policy and Operations Committee FROM: Jennifer Crosson, Toll Operations Manager THROUGH: Michael Blomquist, Toll Program Director SUBJECT: Amendment to the 91 Express Lanes Operator Agreement STAFF RECOMMENDATION: This item is for the Committee to: 1) Approve Agreement No. 13-31-105-04, Amendment No. 4 to the 91 Express Lanes Operator Agreement No. 13-31-105-00 (commonly referred to as the ORCOA), among the Orange County Transportation Authority (OCTA), the Commission, and Cofiroute USA, LLC (Cofiroute), to extend the agreement for an additional six months in the amount of $3,180,851 for a total amount not to exceed $36,007,044; 2) Authorize the Chair or Executive Director, pursuant to legal counsel review, to execute the amendment on behalf of the Commission; and 3) Forward to the Commission for final action. BACKGROUND INFORMATION: In May 2013, the Commission approved the ORCOA to facilitate the joint operation of the 91 Express Lanes between the Commission and OCTA through the use of the existing contractor, Cofiroute. The agreement is set to expire on June 30, 2021. The agreement has no available extension options. Under this agreement, Cofiroute provides all the systems, staffing and services required to operate the 91 Express Lanes with the exception of the in-lane systems. The work provided under this agreement is necessary to manage the customer accounts, provide transponders, process toll transactions, process toll evasion violations, manage the traffic operations center and answer customer calls and inquiries. Given the June 30, 2021 agreement expiration, the Commission and OCTA are re-procuring the services performed under this agreement through a competitive procurement process. It is anticipated that the successful proposer will be under this new contract by the end of this year. If the successful proposer is not Cofiroute, it is estimated that it will take at least 18 months for the successful proposer to develop the required systems, hire and train the necessary staff, and migrate the data from the existing contractor. Depending on the timing of the new contract award and work progress made on the new contract, the new contractor may not be ready to 84 Agenda Item 9 perform the work before the expiration of the current agreement on June 30, 2021. Therefore, Commission and OCTA staff sought to establish a contingency plan to extend Cofiroute’s contract should it be needed. Staff met with Cofiroute to negotiate an extension of the agreement for up to six months or through December 31, 2021. Prior to the expiration of the existing agreement and at the Commission’s option, the Commission will notify Cofiroute if the agreement will be extended. After the first month of extension, the Commission will inform Cofiroute each month if the agreement shall continue or be terminated. Cofiroute has agreed to continue performing the work described in the agreement for the same monthly rate in the base contract with an escalation increase tied to the Consumer Price Index (CPI). The maximum amount to be paid by the Commission is $3,180,851 should the full, six-month extension be authorized. Table 1 below provides the calculation for the maximum amount. Staff believes the amount is fair and reasonable. Table 1 – Maximum Amount Month Monthly Payment June 2021 (Current contract monthly payment) $505,244 Amendment CPI maximum escalation (5%) $24,898 July 2021 $530,142 August 2021 $530,142 September 2021 $530,142 October 2021 $530,142 November 2021 $530,142 December 2021 $530,141 Amendment Maximum Amount $3,180,851 (1) A summary of the ORCOA and related amendments is as follows: Table 2 – ORCOA Amendments Initial Agreement Amount $ 34,097,946 Amendment No. 1 – Approved Nov. 2016 (2,900,947) Amendment No. 2 – Approved Jan. 2017 - Amendment No. 3 - Approved Mar. 2017 1,629,194 Subtotal Revised Agreement Amount 32,826,193 Amendment No. 4 - (proposed) 3,180,851 (1) Total Proposed Agreement Amount $ 36,007,044 To ensure there is no gap in services for the 91 Express Lanes, staff requests approval of Amendment No. 4 to extend the agreement for up to six additional months to allow for a successful transition to the successful proposer. The extended agreement cost will be included in the Fiscal Year 2021/22 budget process; therefore, a budget adjustment is not required. 85 Agenda Item 9 Financial Information In Fiscal Year Budget: N/A Year: FY 2021/22 Amount: $3,180,851 Source of Funds: Toll Revenues Budget Adjustment: N/A GL/Project Accounting No.: 009199 81041 00000 0000 591 31 81002 Fiscal Procedures Approved: Date: 08/05/2019 Attachments: ORCOA Agreement No. 13-31-105-04 86 17336.02109\32023438. 31 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 AMENDMENT NO. 4 OCTA AGREEMENT NO. C-3-1529 RCTC AGREEMENT NO. 13-31-105-04 AMONG ORANGE COUNTY TRANSPORTATION AUTHORITY, RIVERSIDE COUNTY TRANSPORTATION COMMISSION AND COFIROUTE USA, LLC THIS AMENDMENT NO. 4 TO AGREEMENT is entered into this _____ day of _____________, 2019, by and among the Orange County Transportation Authority, a public corporation of the State of California (the “AUTHORITY”); the Riverside County Transportation Commission, a public agency (the “COMMISSION”); and Cofiroute USA, LLC, a Delaware limited liability company (“CONTRACTOR”). The AUTHORITY, the COMMISSION and CONTRACTOR are sometimes individually referred to herein as a “Party” and collectively as the “Parties.” The AUTHORITY and the COMMISSION are sometimes individually referred to herein as an “Agency” and collectively as the “Agencies.” RECITALS A. The Parties have entered into that certain three party operating agreement, OCTA Agreement No. C-3-1529, RCTC Agreement No. 13-31-105-00, dated as of May 24, 2013 (the “Original Agreement”), pursuant to which AUTHORITY and COMMISSION engaged CONTRACTOR to provide management and operational services for the 91 Express Lanes, with the mutual intent of the Agencies of operating said lanes as a single, seamless toll facility from the customer’s perspective, which Original Agreement was amended on three (3) prior occasions. The Original Agreement, as previously amended, is referred to herein as the “Operating Agreement”. B. The term of the Operating Agreement expires on June 30, 2021 87 17336.02109\32023438. 32 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 (“Expiration Date”). C. The Parties now desire to amend the Operating Agreement and provide Agencies with the option to extend the Expiration Date for a period of up to six (6) months, based on the terms and conditions set forth herein. NOW THEREFORE, it is mutually understood and agreed by the AUTHORITY, COMMISSION and CONTRACTOR as follows: 1) The Agencies shall have the option to extend the expiration date of the Operating Agreement for six (6) one (1) month periods (each such monthly extension is referred to individually as the “Extension Period” and the six (6) one (1) month options are collectively referred to as the “Extension Periods”). 2) The Agencies may exercise the first Extension Period by giving CONTRACTOR sixty (60) days’ written notice prior to the Expiration Date. In the event the first Extension Period is exercised, the Agencies may exercise the remaining five (5) Extension Periods by providing CONTRACTOR ten (10) days written notice prior to the end of each such Extension Period. 3) The monthly fee payable to CONTRACTOR during the Extension Periods (“Monthly Fee”) shall be determined at the commencement of the first day of the first Extension Period, and shall be applied to any subsequent Extension Periods. The Monthly Fee shall be an amount equal to the monthly fee paid for the period June 1, 2021 to June 30, 2021 (the “Last Term Year”) plus an increase in an amount of no less than three (3%) and no more than five (5%) of the annual fee prorated in effect during the Last Term Year, with the exact amount determined based on the year-over year change in the most recent Consumer Price Index (“CPI”) prior to June 30, 2021. Any CPI increase shall be based on the information found in the current version of the table found at the following reference Location: https://www.bls.gov/regions/west/data/consumerpriceindex_losangeles_table.pdf, but in no case shall such increase exceed five (5%) as set forth above. 88 17336.02109\32023438. 33 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 4) CPI shall mean and refer to that table in the Consumer Price Index published by the United States Department of Labor, Bureau of Labor Statistics, for the Los Angeles, Long Beach, Anaheim Area (“Index”). If the Index is discontinued, then any successor Consumer Price Index of the United States Bureau of Labor Statistics, or successor agency thereto, shall be used. 5) The Parties agree that if the Index has not been determined when the first Extension Period Monthly Fee is due, the Agencies will pay the CONTRACTOR the Monthly Fee in effect at the Expiration Date until the Index has been determined for the first Extension Period, and then Agencies shall pay over any difference to CONTRACTOR upon demand and thereafter pay the newly determined Monthly Fee for the balance of the Extension Period(s). 6) The Parties agree that after the completion of all Extension Periods the services of critical staff may be requested by the Agencies to complete the transition to the Successor Operator (as defined below). CONTRACTOR agrees to provide requested critical staff to the extent, available as determined by the CONTRACTOR. The Agencies will reimburse CONTRACTOR actual costs plus overhead and profit as provided for in the Operating Agreement. The Monthly Fee during the Extension Period(s) includes, without limitation, full and complete payment for (i) performance of all services and obligations set forth in the Operating Agreement and all exhibits attached thereto; (ii) all extended software, license, maintenance and escrow agreements and performance of all services thereunder including, without limitation, all software updates and upgrades and the replacement of hardware based on the historical replacement schedule for such hardware; and (iii) the work detailed in the Operating Agreement Transition Plan, to be developed in accordance with Section I-6 of Exhibit A to the Operating Agreement. 7) CONTRACTOR shall be solely responsible for, and shall pay in full when due, all subcontractors, vendors, suppliers and all other costs incurred by or at 89 17336.02109\32023438. 34 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 the direction of CONTRACTOR in the performance of CONTRACTOR’s obligations under this Amendment No. 4, unless expressly stated otherwise in the Operating Agreement. 8) During the Extension Periods, for CONTRACTOR’s full and complete performance of its obligations under this Amendment No. 4, CONTRACTOR shall invoice Agencies and Agencies shall make payment for approved invoices in accordance with the following provisions. On July 1, 2021, and on July 15, 2021, and on the first and 15th day of each succeeding Extension Period, CONTRACTOR shall submit separate invoices to the AUTHORITY and the COMMISSION for the services performed pursuant to this Amendment No. 4. Each invoice shall include the amount due to CONTRACTOR pursuant to paragraph 3 hereof and shall be in the form set forth in the Operating Agreement. AUTHORITY and COMMISSION shall pay the amount set forth in their respective invoices pursuant to the terms of the Operating Agreement. 9) Article 7, Payment, subsection J(6) shall be added to the Operating Agreement to read as follows: J(6)(a) AUTHORITY’s maximum cumulative payment obligation, hereunder, for the Extension Periods, for the period commencing on July 1, 2021 through December 31, 2021, shall not exceed the amount of Three Million, Four Hundred Thirty-Seven Thousand, Four Hundred Ninety-Eight dollars ($3,437,498), which shall include all amounts payable to CONTRACTOR for the services contained in Section 7 of this amendment for the Extension Periods. J(6)(b) COMMISION’s maximum cumulative payment obligation, hereunder, for the Extension Periods, for the period commencing on July 1, 2021 through December 31, 2021, shall not exceed the amount of Three Million, One Hundred Eight Thousand, Eight Hundred Fifty-One dollars ($3,180,851), which shall include all amounts payable to 90 17336.02109\32023438. 35 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 CONTRACTOR for the services contained in Section 7 of this amendment for the Extension Periods. 10) All notices hereunder and communications regarding the interpretation of the terms of this Amendment, or changes thereto, shall be affected by delivery of said notices in person or by delivering said notices by recognized overnight mail or courier service, with delivery receipt requested or by depositing said notices in the U.S. mail, registered or certified mail, returned receipt requested, postage prepaid and addressed as follows: To CONTRACTOR: To AUTHORITY: Cofiroute USA, LLC Orange County Transportation Authority 200 Spectrum Center Dr., Suite 1650 550 South Main St. Irvine, CA 92618 P.O. Box 14184 Orange, CA 92863-1584 ATTN: Gary L. Hausdorfer, President and Chief Executive Officer ATTN: Manager, Contracts and Procurement To COMMISSION: Riverside County Transportation Commission 4080 Lemon St., 3rd Floor P.O. Box 12008 Riverside, CA 92502-2208 ATTN: Anne Mayer, Executive Director Notices shall be deemed received when actually received in the office of the addressee (or by the addressee if personally delivered) or when delivery is refused, as shown on the receipt of the U.S. Postal Service, private carrier or other person making 91 17336.02109\32023438. 36 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 the delivery. 11) Pursuant to Section I-6 of Exhibit A to the Operating Agreement: a. The CONTRACTOR acknowledges that the service provided under the terms of the Operating Agreement and the Statement of Work is vital to the Agencies and must be continued without interruption. Upon expiration of any Extension Period, a successor (the Agencies or a new Operating Contractor (“Successor Operator”)) may be responsible for providing these services. The CONTRACTOR agrees to exercise its best efforts and cooperation to affect an orderly and efficient transition to a Successor Operator. b. Unless performed prior to the Expiration Date pursuant to the terms of the Operating Agreement, upon the Agencies’ written notice, the CONTRACTOR shall furnish transition services, during the Extension Period(s), and the CONTRACTOR shall develop with the Successor Operator or the Agencies staff, an Operating Agreement Transition Plan describing the nature and extent of transition services required for each facility. The Agreement Transition Plan and dates for transferring responsibilities for each division of work shall be submitted within fifteen (15) days of such notice. Upon completion of Agencies’ review, all parties will meet and resolve any additional requirements/differences. The CONTRACTOR shall provide 91 Express Lanes experienced personnel in each division of work during the entire transition period to ensure that the services are maintained at the level of proficiency required by the Operating Agreement. c. The CONTRACTOR shall provide sufficient staff to help the Successor Operator maintain the continuity and consistency of the services required by the Statement of Work. The CONTRACTOR shall allow the Successor Operator to conduct on-site interviews with 92 17336.02109\32023438. 37 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 the employees. 12) This instrument may be executed in two or more counterparts, each of which shall be deemed an original, but all of which together shall constitute one and the same instrument. 13) Except as modified and amended herein, the Operating Agreement shall remain unchanged and in full force and effect. [Signatures on following page] 93 17336.02109\32023438. 38 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 SIGNATURE PAGE TO AMENDMENT NO. 4 TO OCTA AGREEMENT NO. C-3-1529 RCTC AGREEMENT NO. 13-31-105-04 AMONG ORANGE COUNTY TRANSPORTATION AUTHORITY, RIVERSIDE COUNTY TRANSPORTATION COMMISSION AND COFIROUTE USA, LLC. RIVERSIDE COUNTY TRANSPORTATION COMMISSION ORANGE COUNTY TRANSPORTATION AUTHORITY By: ____________________________ By: ____________________________ Its: ____________________________ Its: ____________________________ APPROVED AS TO FORM: BEST BEST & KRIEGER LLP By: ____________________________ APPROVED AS TO FORM: By: ____________________________ Counsel to the Riverside County Transportation Commission General Counsel to Orange County Transportation Authority COFIROUTE USA, LLC By: ____________________________ Gary L. Hausdorfer President and Chief Executive Officer 94 91 EXPRESS LANES OPERATING AGREEMENT AMENDMENT 4 Toll Policy and Operation Committee Meeting August 22, 2019 Jennifer Crosson, Toll Operations Manager 1 OCTA RCTA Cofiroute Operating Agreement AUGUST 22, 2019 2 •Operating agreement between RCTC, OCTA and Cofiroute, USA •Establishes the toll service provider (Cofiroute) scope of work and agencies payment obligations •OCTA’s agreement with Cofiroute was first executed in 2005 •RCTC was added to the agreement in 2012 •The agreement terminates June 30, 2021 Cofiroute Scope of Work AUGUST 22, 2019 3 •Provide the account management system •Open and manage accounts •Fill transponder orders •Operate walk-in center and call center •Process toll violations •Operate the traffic operations center Procurement of New Toll Service Provider AUGUST 22, 2019 4 •Re-compete this contract •Joint procurement with OCTA •Began preparing RFP in early 2018 •RFP issued June 2019 •Proposals received, currently under evaluation •Seek Board/Commission award approval November 2019 •Notice to Proceed issued Eighteen Month Development and Implementation AUGUST 22, 2019 5 •Development of documentation •System design •System testing •Data migration •Systems implementation •Facility modifications •Staff hiring and training Existing Operating Agreement Amendment No. 4 AUGUST 22, 2019 6 Monthly Payment Current agreement (FY2020-21)$505,244 CPI maximum escalation $24,898 Amendment No. 4 monthly amount $530,142 Maximum amount (up to six months)$3,180,851 Staff Recommendation AUGUST 22, 2019 7 •Approve amendment number 4 to agreement 13-31-105-04 •Forward to the Commission for final action QUESTIONS 8 AGENDA ITEM 10 Agenda Item 10 RIVERSIDE COUNTY TRANSPORTATION COMMISSION DATE: August 22, 2019 TO: Toll Policy and Operations Committee FROM: Jennifer Crosson, Toll Operations Manager THROUGH: Michael Blomquist, Toll Program Director SUBJECT: RCTC 91 Express Lanes Toll Policy STAFF RECOMMENDATION: 1) Adopt Resolution No. 19-016, “Resolution of the Riverside County Transportation Commission Adopting the Amended and Restated RCTC 91 Express Lane Toll Policy”; and 2) Forward to the Commission to conduct a public hearing at its September meeting. BACKGROUND INFORMATION AND DISCUSSION: In June 2012, the Commission adopted Resolution No. 12-019, “Resolution of the Riverside County Transportation Commission Regarding the RCTC 91 Express Lanes Toll Policy.” The policy adopted in 2012 was modeled after the Orange County Transportation Authority’s (OCTA) toll policy assuming that the OCTA and RCTC 91 Express Lanes would operate similarly and therefore demand could be stimulated or managed under identical policies. The existing 91 Express Lanes carpool discount policy, part of the overall toll policy, was also adopted by the Commission at that time. The existing 91 Express Lanes carpool discount policy was last updated over sixteen years ago in 2003 when OCTA began operating the 91 Express Lanes. Therefore, given the passage of time and the changes in corridor traffic, OCTA and Commission staff and its consultant have reviewed the existing 91 Express Lanes carpool discount policy for potential changes with the following goals: • Seek to further improve 91 Express Lanes traffic operations; • Update the existing policy using current corridor traffic conditions and usage data; • Determine whether new carpool discounts should be considered; and • Re-examine the existing carpool discount in the eastbound, afternoon peak period. In addition to these overall goals, Commission staff is also seeking to decrease the carpool violation rate in its express lanes. Despite various corridor improvements and toll rate changes in the RCTC 91 Express Lanes, there remains some ongoing queuing of westbound, morning traffic in the general purpose lanes seeking to access the express lanes. Possibly compounding this queuing problem are carpool violators (customers declaring themselves carpoolers but do 95 Agenda Item 10 not have three or more people in the vehicle). It is possible that the introduction of a 50% carpool discount, versus toll-free travel, might reduce the carpool violator rate in this key peak period location. The current carpool discount policy allows vehicles with three or more persons, High–Occupancy- Vehicles 3+ (HOV3+), to travel through the designated carpool lane for free during most hours. The exception is Monday through Friday from 4-6 PM in the eastbound direction when these customers pay a 50% discounted toll. Other vehicles also qualify for this discount including vehicles eligible for a 91 Express Lanes Special Access Account, including pure zero-emission vehicles as certified by the California Air Resources Board, motorcycles, and vehicles with a Department of Motor Vehicles-issued disabled license plate or disabled veteran license plate, herein all referred to as HOV3+ vehicles. The Commission adopted the OCTA carpool discount policy to provide for consistency in the operation of the 91 Express Lanes. The eastbound, 4-6 PM, 50% carpool discount was originally included in the OCTA toll policy to manage the demand of the 91 Express Lanes in Orange County. The current carpool discount policy does not provide for a mechanism to adjust the hours or direction to which a 50% carpool discount is applied to help manage the demand in the express lanes in either Orange or Riverside County. The current carpool discount policy hours of 4-6 PM in the eastbound direction do not coincide with the peak traffic hours in the RCTC 91 Express Lanes. The RCTC 91 Express Lanes have demand which exceeds capacity in both the eastbound and westbound directions during peak periods. The RCTC’s westbound 91 Express Lanes’ volume is regularly at or near 3,000 vehicles per hour during the morning peak period. The figure below reflects the hourly traffic volumes for the RCTC 91 Express Lanes in the eastbound and westbound directions (Figure 1). Figure 1 – Average Hourly Weekday Express Lanes Traffic in RCTC’s 91 Express Lanes Note: Traffic Data from FY 2018/19 0 500 1,000 1,500 2,000 2,500 3,0003,500 12:00 AM2:00 AM4:00 AM6:00 AM8:00 AM10:00 AM12:00 PM2:00 PM4:00 PM6:00 PM8:00 PM10:00 PMAverage Weekday Eastbound Express Lanes Traffic Avg Weekday (M-F) 05001,0001,5002,0002,5003,0003,500 12:00 AM2:00 AM4:00 AM6:00 AM8:00 AM10:00 AM12:00 PM2:00 PM4:00 PM6:00 PM8:00 PM10:00 PMAverage Weekday Westbound Express Lanes Traffic Avg Weekday (M-F) Current 50% Carpool Discount, 4-6 p.m. 96 Agenda Item 10 Since the opening of the RCTC 91 Express Lanes in 2017, several physical improvements have been made to the express lanes and the toll policy was amended in August 2018. The toll policy change provided for congestion pricing based on the specific demand for each movement (to/from I-15 or McKinley Street). While those physical improvements and toll policy changes helped to reduce backups at both the westbound entrance and eastbound exit, demand continues to exceed capacity during the peak hours. The number of HOV3+ vehicles utilizing the express lanes during the six-hour, morning (AM) and afternoon / evening (PM) peak periods has steadily grown since the RCTC 91 Express Lanes opened (Figure 2). Today, over 25% of the vehicles on the 91 Express Lanes during the AM westbound and PM eastbound peak periods are HOV3+ vehicles travelling for free. With tolls as high as $20 during the AM peak period, the incentive for some users to use the HOV3+ lane without the proper number of occupants to avoid a toll exists. The number of vehicles without the proper number of occupants using the HOV3+ lane to receive a carpool discount is unknown at this time. However, quantifying the problem and implementing a solution are top priorities. OCTA and RCTC are in the process of engaging a consultant to perform visual counts at all Express Lanes toll plazas. The consultant will be asked to provide an estimated number of non-compliant vehicles both before and after a change in the HOV3+ carpool discount, if approved. Figure 2 – Peak Period HOV3+ Express Lanes Traffic in RCTC’s 91 Express Lanes Historically, the number of HOV3+ trips decreases during the hours where the carpool discount is reduced from 100% to 50% (Figure 3). 97 Agenda Item 10 Figure 3 – Eastbound HOV3+ Express Lanes Traffic in RCTC’s 91 Express Lanes The large percentage of HOV3+ vehicles in the express lanes during peak periods (25%) not only consumes valuable capacity, but it reduces the effectiveness of congestion pricing. The principle of congestion pricing is to utilize price adjustments to either incentivize or dis-incentivize motorists from using the express lanes. As the price goes up, fewer motorists will elect to use the express lanes, and as the price goes down, more motorists will elect to use the express lanes. A 100% carpool discount reduces the effectiveness of congestion pricing in the express lanes because HOV3+ vehicles are not impacted by the price. RCTC and OCTA staff enlisted the assistance of Stantec Consulting (Stantec), the traffic and revenue firm for the 91 Express Lanes, to study various HOV3+ carpool discount options. Stantec was asked to provide policy options that addressed both agencies’ needs and met the following guidelines: • No change to the vehicle or account types eligible for the carpool discount • Retain 100% carpool discount for uncongested hours and 50% carpool discount for congested hours • Use express lane traffic volume as the basis for applying a 50% carpool discount • Provide for a single mechanism (same policy) to review and adjust for each county • Provide a mechanism to revert to a 100% carpool discount if volumes no longer warrant a 50% carpool discount 0 200 400 600 800 1,000 1,200 1,400 1,600 1,800 2,000 12:00 AM1:00 AM2:00 AM3:00 AM4:00 AM5:00 AM6:00 AM7:00 AM8:00 AM9:00 AM10:00 AM11:00 AM12:00 PM1:00 PM2:00 PM3:00 PM4:00 PM5:00 PM6:00 PM7:00 PM8:00 PM9:00 PM10:00 PM11:00 PMEastbound 91 Express Lanes HOV Volume Monday Tuesday Wednesday Thursday Friday 50% carpool discount 4-6 PM 98 Agenda Item 10 • Evaluate OCTA and RCTC 91 Express Lanes separately based on actual traffic volumes • Use the same carpool discount hours for all weekdays • Apply to both RCTC 91 Express Lanes movements in the same direction of travel • Expected review of carpool discount changes annually Staff and Stantec conceived of and developed a number of options for carpool discounts. After analysis of each option, staff is recommending a 50% carpool discount for HOV3+ and special access vehicles when a specific threshold volume in the 91 Express Lanes is met. This recommended policy meets all of the criteria set forth in the guidelines above. Use of a volume threshold for triggering a change from 100% to a 50% carpool discount is consistent with the existing toll policy’s super-peak volume toll increase threshold. It is recommended that the Commission continue use of single-lane segment volumes to determine the carpool discount level (100% or 50%). The use of single-lane volumes continues to allow the management of the 91 Express Lanes based on congestion in single lane segments. The carpool discount will be applied to the entire hour for all weekdays in the direction of travel where at least one of the segments meets the volume threshold three or more times in a twelve month period. This will allow for consistency in communication to the customer across all the weekdays. Saturdays and Sundays have unique traffic patterns and will have the carpool discount applied individually to each of those days if the volume threshold is triggered three or more times in a twelve month period. Consistent with both the existing 91 Express Lanes HOV3+ carpool discount and the Commission’s planned carpool discount for its 15 Express Lanes opening next year, a 50% carpool discount is being recommended for hours where the volumes meet the thresholds. A 50% carpool discount provides both a meaningful incentive to carpool and balances the needs of all 91 Express Lanes users. Stantec applied recent express lane traffic data to the recommended carpool discount policy to determine the potential impact to existing carpool discounts. The results reflected that the recommended option would retain the current 50% carpool discount on weekdays from 4-6 PM on the eastbound 91 Express Lanes in both counties, and provide for a 50% carpool discount on weekdays from 5-9 AM on the westbound 91 Express Lanes in Riverside County. Staff from both OCTA and RCTC recommend this carpool discount policy as it best meets all the requested policy guidelines, is the most consistent with the current 91 Express Lanes toll policy, and would be simplest to implement and monitor. Based on existing 91 Express Lanes traffic data, the recommended carpool discount policy would not change either OCTA or RCTC’s current eastbound carpool discount and only provides for a carpool discount in the westbound direction for RCTC from 5 to 9 AM. Stantec estimated the impact of the recommended carpool discount policy to the RCTC 91 Express Lanes traffic, toll rates, and revenue. This effort assessed how HOV3+ and non-HOV3+ 99 Agenda Item 10 traffic, toll rates, and revenue would change under the recommended carpool discount policy. Stantec determined that the implementation of a 50% carpool discount in the westbound AM hours will reduce demand in the express lanes with little impact to revenue. It is expected reduced demand will help ease the AM westbound queuing. Consistent with the overarching agreement between OCTA and RCTC that includes joint operation and consistent toll policies, OCTA and RCTC are seeking concurrent approval from their respective Boards for this carpool discount change. Additionally, should Board approval occur, there are several steps which must be taken to put this change in place including a change to the toll system software, notification to customers, and updates to customer-facing materials. Staff believes this change would be in place between January 1 and June 30, 2020. Prior to changing the current carpool discount, notification will be given to 91 Express Lanes account holders by mail or email, posted on the 91 Express Lanes website, and posted on the changeable message signs where possible. Staff Recommendation The attached amended and restated toll policy provides a change to the carpool discounts given to eligible vehicles. In order to meet the existing toll policy goals established by the Commission of optimizing throughput at free flow speeds and balancing capacity and demand to serve customers who pay tolls as well as carpoolers who are offered discounted tolls, amendments to the toll policy are recommended. Therefore, staff recommends approval of Resolution No. 19-016 and forwarding the resolution to the Commission to conduct a public hearing at its September meeting. There is no direct fiscal impact related to the revised toll policy. Attachment: Resolution No. 19-016 100 RESOLUTION NO. 19-016 RESOLUTION OF THE RIVERSIDE COUNTY TRANSPORTATION COMMISSION ADOPTING THE AMENDED AND RESTATED RCTC 91 EXPRESS LANES TOLL POLICY WHEREAS, the Riverside County Transportation Commission (the “Commission”) has been, in accordance with its legislative and regulatory authority, operating two tolled Express Lanes in Riverside County located between the Orange County Line and Interstate 15 (“RCTC 91 Express Lanes”); WHEREAS, the Commission adopted its original RCTC 91 Express Lanes Toll Policy on June 7, 2012 (“Original RCTC 91 Express Lanes Toll Policy”); WHEREAS, on October 10, 2018 the Commission adopted an amended and restated RCTC 91 Express Lanes Toll Policy (“First Amended and Restated RCTC 91 Express Lanes Toll Policy”) to address higher than expected traffic demand, traffic management in the single-lane portions of the facility, realized express lane capacity, and annual toll rate inflation adjustments. WHEREAS, the Commission retains the authority to add, delete, or otherwise modify its policies and procedures; WHEREAS, the Commission desires to amend and restate, in its entirety, the First Amended and Restated 91 Express Lanes Toll Policy to address changes to the discount policy for special access accounts including vehicles with three or more persons (HOV3+) to address high traffic volumes on the RCTC 91 Express Lanes during peak travel times. WHEREAS, the Commission provided notice of a public hearing regarding adoption of this Resolution in a newspaper of general circulation in accordance with Government Code section 6062a. NOW, THEREFORE, be it resolved by the Riverside County Transportation Commission as follows: Section 1. The Riverside County Transportation Commission hereby adopts the Amended and Restated RCTC 91 Express Lanes Toll Policy 101 attached as Exhibit A. The details of the policy have been approved by the Commission, following the conduct of a public hearing, during its actions on September 11, 2019 and shall be communicated to the financial community, toll facility users, and the general public. Section 2. Upon its adoption, the Amended and Restated RCTC 91 Express Lanes Toll Policy attached as Exhibit A shall supersede, in its entirety, the Original RCTC 91 Express Lanes Toll Policy, and the First Amended and Restated RCTC 91 Express Lanes Toll Policy. APPROVED AND ADOPTED this September 11, 2019. [Signatures on following page] 102 SIGNATURE PAGE TO RESOLUTION NO. 19-016 RESOLUTION OF THE RIVERSIDE COUNTY TRANSPORTATION COMMISSION ADOPTING THE AMENDED AND RESTATED RCTC 91 EXPRESS LANES TOLL POLICY _____________________________________ Chuck Washington, Chair Riverside County Transportation Commission ATTEST: _________________________________ Lisa Mobley Clerk of the Board 103 EXHIBIT A AMENDED AND RESTATED RCTC 91 EXPRESS LANES TOLL POLICY [attached behind this page] 104 05/09/2012 -1- EXHIBIT A RCTC 91 Express Lanes Toll Policy Goals The goals for the RCTC 91 Express Lanes toll policy are to: • Provide a safe, reliable, and predictable commute for 91 Express Lanes customers; • Optimize vehicle throughput at free flow speeds; • Pay debt service and maintain debt service coverage; • Increase average vehicle occupancy; • Balance capacity and demand to serve customers who pay tolls as well as carpoolers with three or more persons who are offered discounted tolls; • Generate sufficient revenue to sustain the financial viability of the RCTC 91 Express Lanes; • Ensure all covenants in the Financing Documents are met; and • Provide net revenues for Riverside Freeway/State Route 91 corridor improvements.1 Definitions Exhibit I, “Definitions”, clarifies terms used in this RCTC 91 Express Lanes Toll Policy. Super Peak Hours The toll adjustment goals for Super Peak hours are to: a) reduce the likelihood of congestion by diverting traffic to other hours with available capacity; b) maintain free flow travel speed in the RCTC 91 Express Lanes; c) maintain travel time savings; d) accommodate projected growth in travel demand and; e) ensure that the toll road generates sufficient revenue to effectively operate the toll lanes and maintain a strong debt service position. The toll for use of the RCTC 91 Express Lanes during a Super Peak hour shall be determined as follows: 1. Hourly and Daily Traffic Volumes will be monitored on a rolling 12-week period basis. The review period of 12 weeks may be reduced to a shorter period during times of Abnormal Traffic Volumes. In the case where traffic is stabilized for Super Peak hours, toll adjustments may be included in the Non-Super Peak for a quarterly adjustment. _________________________ 1 As allowable under Senate Bill 1316. 2. Hourly and Daily Traffic Volumes that exceed the Hourly and Daily Traffic Volume Increase Thresholds stated in the table below, will be flagged for further evaluation. 105 Segment Hourly and Daily Traffic Volume Increase Thresholds EB McKinley 1,200 EB I-15 South 1,200 WB McKinley 1,250 WB I-15 South 1,250 3. Hourly and Daily Traffic Volume Increase Thresholds that are met six times in a 12 week period excluding Abnormal Traffic Volumes, shall have the Average Hourly and Daily Traffic Volume calculated and a toll increase will be applied according to the tables below: Eastbound McKinley Segment 15 South Segment Average Hourly and Daily Traffic Volume Toll Increase Amount Average Hourly and Daily Traffic Volume Toll Increase Amount >1,350 $1.30 >1,450 $1.30 1,300 to 1,350 $1.00 1,400 to 1,450 $1.00 See Exhibit II and III for the eastbound toll process flow. Westbound McKinley Segment 15 South Segment Average Hourly and Daily Traffic Volume Toll Increase Amount Average Hourly and Daily Traffic Volume Toll Increase Amount >1,400 $1.30 >1,450 $1.30 1,350 to 1,400 $1.00 1,400 to 1,450 $1.00 See Exhibit IV and V for the westbound toll process flow. 4. Hourly and Daily Traffic Volume Decrease Thresholds that fall below the volumes stated in the table below, will be flagged for further evaluation. 106 Segment Hourly and Daily Traffic Volume Decrease Thresholds EB McKinley 1,200 EB I-15 South 1,200 WB McKinley 1,250 WB I-15 South 1,250 5. Hourly and Daily Traffic Volumes that fall below the Hourly and Daily Traffic Volume Decrease Thresholds six times in a 12-week period, excluding Abnormal Traffic Volumes, shall have the Average Hourly and Daily Traffic Volume calculated and a toll rate reduction applied according to the table below. Toll rates shall be reduced until pricing and volumes reduce to the non-super peak level of service (LOS) toll schedule. See Exhibit VI and VII for the toll reduction process flow. Non-Super Peak Hours Non-Super Peak hour toll rates will be set according to the vehicles per hour for single lane level of service (LOS) as set forth below. Toll rates were adopted on July 1, 2018 for each LOS reflecting the time-savings value to the driver as traffic moves into the next level of congestion. The adopted toll rates will increase annually by the Inflation Factor. Level of Service Toll Schedule McKinley Toll* 15 South Toll* LOS Vehicles per Hour A 0 - 400 $1.50 $1.90 B 401 - 800 $2.20 $2.85 C 801 - 1,000 $4.05 $5.15 D 1,001 - 1,200 $5.15 $6.65 E (EB McKinley) 1,201 – 1,300 $6.70 n/a E (EB 15 South) 1,201 - 1,400 n/a $8.55 E (WB McKinley) 1,201 - 1,350 $6.70 n/a E (WB 15 South) 1,201 – 1,400 n/a $8.55 *Toll rates represent amounts as of July 1, 2018. Segment Hourly and Daily Traffic Volumes Toll Rate Reduction EB McKinley <1,200 $.65 EB I-15 South <1,200 $.65 WB McKinley <1,250 $.65 WB I-15 South <1,250 $.65 107 Non-Super Peak Hourly and Daily Traffic Volumes will be reviewed on a quarterly basis beginning January 1, 2018. Non-super peak Hourly and Daily Traffic Volumes will be averaged for the quarter, excluding Abnormal Traffic Volumes. If the Average Hourly and Daily Traffic Volume varies from the currently priced LOS, the toll rate will be increased or decreased according to the Level of Service Toll Schedule table above. See Exhibit VIII (eastbound) and IX (westbound) for a non-super peak process flow. Discount Discount-Eligible Vehicles are permitted to a discounted toll in the RCTC 91 Express Lanes. The toll discount is (Super Peak or Non Super Peak) determined according to the process below. The toll discount will be initially evaluated and placed into effect after all necessary system updates have been completed on a date agreed to with OCTA, but no later than June 30, 2020. The toll discount will be reviewed at least annually. 1. Hourly and Daily Traffic Volumes will be monitored for up to a 12 month period. The review period may be reduced to a shorter period during times of Abnormal Traffic Volumes. 2. Average Hourly and Daily Traffic Volumes will be calculated for the review period removing Abnormal Traffic Volumes. 3. If the Average Hourly and Daily Traffic Volumes meet either of the thresholds established in the table below they will be flagged for a Super Peak Discount. a) Weekdays: A Super Peak Discount shall be applied to a weekday hour if three or more weekday Average Hourly Traffic Volumes meet either of the thresholds established in the table below. If three or more weekdays meet the threshold, all weekdays for the hour will have the Super Peak Discount applied. b) Weekends: A Super Peak Discount shall be applied to a Saturday or Sunday hour if Saturday or Sunday Average Hourly and Daily Traffic Volume meets either of the thresholds established in the table below. 4. If one segment in a direction has the Super Peak Discount applied, the discount shall apply to the remaining segment so that all Discount-Eligible Vehicles traveling in the corresponding direction are receiving the same discount. 5. If an hour that does not meet the thresholds in the table below falls between two hours that do meet the thresholds the adjacent hour shall qualify for a Super Peak Discount to prevent a discontinuity in the hours for which a Super Peak Discount is in effect. Eastbound McKinley Segment 15 South Segment Average Hourly and Daily Traffic Volume Average Hourly and Daily Traffic Volume >1,300 >1,400 See Exhibit X for the eastbound Super Peak Discount process flow. 108 Westbound McKinley Segment 15 South Segment Average Hourly and Daily Traffic Volume Average Hourly and Daily Traffic Volume >1,350 >1,400 See Exhibit XI for the westbound Super Peak Discount process flow. 6. If an Average Hourly and Daily Traffic Volume falls below the thresholds established in the table below for both segments and is currently designated as a Super Peak Discount it shall be reviewed and reclassified as Non Super Peak Discount using the same process as outlined in 1 to 5 above. . Direction Average Hourly and Daily Traffic Volume for highest volume segment Eastbound <800 Westbound <800 See Exhibit XII for the Non-Super Peak Discount process flow. The threshold volumes for Super Peak Discounts and Non-Super Peak Discounts will be reviewed regularly but no less than annually and following a change to the roadway that may impact capacity either favorably or unfavorably. Thresholds and the duration of the monitoring period for Super Peak Discounts and Non-Super Peak Discounts may be adjusted based on a review of traffic information. Financing Requirements RCTC shall charge and collect tolls that generate enough revenue to maintain the Debt Service Coverage Ratios as required in the Financing Documents and to operate and maintain the RCTC 91 Express Lanes in a safe condition in accordance with all applicable laws and regulations. RCTC recognizes that it must maintain a strong debt service position in order to satisfy the covenants in the Financing Documents. The requirement to maintain Debt Service Coverage Ratios and comply with Financing Document and other financing covenants will supersede the specific policies for setting and modifying tolls and discounts. Holiday Toll Schedules Holiday toll schedules will be established using actual traffic volumes for the prior year holiday and the Level of Service Toll Schedule. Interpretation These policies are intended as guidance and may be amended or superseded at any time. 109 Exhibit I Definitions Abnormal Traffic Volumes – Any week, day, or hour where traffic volumes vary from those of prior weeks due to a holiday, incident, construction or other atypical occurrence. Average Daily and Hourly Traffic Volume - The sum of a specific day, hour, segment and direction for the period of time analyzed divided by the number of days included in the sum. A calculated average may have a tolerance of the lessor amount of ±5% or 50 vehicles applied to it in the application of the toll rate adjustments. Cash Available for Debt Service – for any Period, the excess, if any, computed on a cash basis, of: (1) the amount of RCTC 91 Express Lanes cash receipts during such Period from whatever source, including, without limitation, toll receipts, transponder revenues, and investment earnings, excluding: − proceeds of insurance, − proceeds of debt service letter of credit or other amounts held in or disbursed from the payment account, the debt service reserve account, the coverage account and the major maintenance reserve account, and − the proceeds of any bonds or loans issued or executed to provide capital improvements to the RCTC 91 Express Lanes, over (2) All Operating and Maintenance Costs incurred during such Period and not deducted in the computation of Cash Available for Debt Service in a prior Period. In computing Operating and Maintenance Costs for any Period, an appropriate prorating will be made for expenditures such as insurance premiums and taxes that would be prorated if the computation were to be made in accordance with Generally Accepted Accounting Principles. Debt Service – for any Period, all payments of principal, interest, premiums (if any), fees and other amounts made (including by way of prepayment) or required to be made by RCTC during such Period under the Financing Documents (debt service payments related to RCTC’s internal subordinated debt borrowings or application of revenues to pay RCTC’s sales tax revenue bonds are to be excluded from these calculations). In computing Debt Service for any Period prior to the issuance of any additional financing, subject to the specific terms of the Financing Documents, RCTC will give pro forma effect to the transactions contemplated by the Financing Documents and the use of proceeds of the additional financing. In computing Debt Service for any prospective Period, RCTC will estimate in good faith such payments on the basis of reasonable assumptions. Such assumptions will include the absence of any waivers of or amendments to any agreements and the absence of any optional or extraordinary mandatory redemption of existing financings. Debt Service Coverage Ratio – defined specifically in the Financing Documents, which specific provisions control the implementation and setting of tolls and discounts, but generally, for any 110 Period, the ratio of Cash Available for Debt Service for such Period to Debt Service for such Period. Discount-Eligible Vehicles - Vehicles with three or more persons (HOV3+) that travel through the designated 3+ Carpool lanes at the Riverside County toll location and vehicles eligible for a 91 Express Lanes Special Access Account, including pure zero-emission vehicles (ZEVs) as certified by the California Air Resources Board, motorcycles, and vehicles with Department of Motor Vehicle issued disabled plates and disabled veteran plates. Financing Documents – the documents under which RCTC has issued toll revenue bonds or other financings, including financings with TIFIA, payable primarily from toll revenues. Fiscal Year – July 1 to June 30 Holiday – Any of the following holidays that occur or are recognized any day between Monday through Friday: New Year’s Day, Memorial Day, 4th of July, Labor Day, Thanksgiving and Christmas. Other days where traffic volumes differ from the average hourly and daily traffic volumes, due to a recurring holiday, may be added to the holiday schedule. Hourly and Daily Traffic Volume – the traffic volume for an hour, day, direction and segment of the Express Lane. Hourly and Daily Traffic Volume Increase Threshold - The Hourly and Daily Traffic Volume Increase Thresholds are used to determine when a Super-peak hour shall receive a toll increase. The threshold amounts are equal to the optimal throughput for each single lane in the facility as determined by analysis of operational conditions at traffic volumes during the first 16 months of operation. The threshold amounts will be reviewed regularly but no less than annually and following a change to the roadway that may impact capacity either favorably or unfavorably. Thresholds for super-peak toll increases may be adjusted based on a review of traffic information. Hourly and Daily Traffic Volume Decrease Threshold – The Hourly and Daily Traffic Volume Decrease Thresholds are used to determine when a Super-peak hour shall receive a toll decrease. The threshold amounts are equal to the actual traffic volume deemed to be less than the optimal capacity for maximizing volume while maintaining free-flow conditions for each single lane of the facility. The threshold amounts will be reviewed annually and following a change to the roadway that may impact the optimal capacity either favorably or unfavorably. Thresholds for super-peak toll decreases may be adjusted based on a review of traffic information. Inflation Factor - The CPI Index Adjuster for the region from January to December of the previous calendar year. The Inflation Factor will be applied to all toll rates as of June 30th prior to the start of the new fiscal year, the Non-Super-peak level of service toll schedule, and the Super-peak toll increase and decrease amounts. All tolls will be rounded up or down to the nearest $.05. Non-Super Peak – Hourly period that is not Super-peak. Non-Super Peak Discount – 100% toll discount for Discount-Eligible Vehicles. 111 Operating and Maintenance Costs – defined specifically in the Financing Documents, but generally, all reasonable and necessary expenses of administering, managing, maintaining and operating the RCTC 91 Express Lanes and in accordance with the operation and maintenance agreements. Period – Length of time referring to an hour, day, week or month. Super Peak – Hourly period, per day, and per direction with traffic volume use which meets or exceeds the following volume thresholds: Segment Hourly and Daily Traffic Volume Thresholds EB McKinley 1,300 EB 15 South 1,400 WB McKinley 1,350 WB 15 South 1,400 Super Peak Discount – 50% toll discount for Discount-Eligible Vehicles. Week – 12:00 a.m. Sunday to 11:59 p.m. the following Saturday. 112 Exhibit II Toll Policy Decision Process Super Peak Eastbound – McKinley 113 Exhibit III Toll Policy Decision Process Super Peak Eastbound – 15 SB 114 Exhibit IV Toll Policy Decision Process Super Peak Westbound – McKinley 115 Exhibit V Toll Policy Decision Process Super Peak Westbound – 15 SB 116 Exhibit VI Toll Policy Decision Process Toll Decrease – Eastbound 117 Exhibit VII Toll Policy Decision Process Toll Decrease – Westbound 118 Exhibit VIII Toll Policy Decision Process Non-Super Peak – Eastbound 119 Exhibit IX Toll Policy Decision Process Non-Super Peak – Westbound 120 Exhibit X Super Peak Discount Process – Eastbound 121 Exhibit XI Super Peak Discount Process – Westbound 122 Exhibit XII Non-Super Peak Discount Process – Eastbound and Westbound 123 91 EXPRESS LANESAMENDED TOLL POLICY Toll Policy and Operations Committee Meeting August 22, 2019 Jennifer Crosson, Toll Operations Manager Sheldon Mar, Stantec Project Manager 1 Toll Policy Background AUGUST 22, 2019 2 2012 adopted toll policy based on existing OCTA policy Congestion pricing Hourly toll rates by direction (eastbound and westbound) Rates based on two lane volumes HOV3+ and special access account holders free Except for M-F 4 –6 p.m. 50% carpool discount Peak Period HOV3+ Traffic AUGUST 22, 2019 3 - 20,000 40,000 60,000 80,000 100,000 120,000 MarchAprilMayJuneJulyAugustSeptemberOctoberNovemberDecemberJanuaryFebruaryMarchAprilMayJuneJulyAugustSeptemberOctoberNovemberDecemberJanuaryFebruaryMarchAprilMayJune2017 2018 2019 Eastbound (2-8 PM)Westbound (4-10 AM)Linear (Eastbound (2-8 PM))Linear (Westbound (4-10 AM)) Why Consider Changing the Discount? AUGUST 22, 2019 4 More consistent application of carpool discount in both directions Decrease the carpool violation rate Increase effectiveness of congestion pricing to manage traffic Westbound 91 Express Lane entrance via McKinley is regularly congested during the morning peak hours. Carpool Discount Policy Development Process AUGUST 22, 2019 5 Established working group: RCTC, OCTA, and toll consultants (Stantec and WSP) Developed policy guidelines Analyzed traffic data Developed multiple policy options Examined the impacts on 91 Express Lane traffic and revenue Agreed on best option with OCTA Seeking respective board approvals Carpool Discount Policy Guidelines AUGUST 22, 2019 6 1)Vehicles eligible for discount to remain the same 2)OCTA and RCTC adopt same carpool discount policy 3)Volume based mechanism to determine when carpool discounts apply 4)Continue to offer 50% carpool discount 5)Carpool discount reviewed annually 6)Mechanism to “undo” reduced carpool discount Elements Considered for Options 7 Express lane volumes only (total of both segments) Express lane volumes by segment only Express lane volumes by segment, and HOV volume Other: HOV % and toll rate AUGUST 22, 2019 Westbound RCTC 91 Express Lane Volume by Day and Hour AUGUST 22, 2019 8 Weekday peak express lanes volumes 2,700-3,000 vph Weekday peak HOV3+ volumes 700-1,000 vph Eastbound RCTC 91 Express Lane Volume by Day and Hour AUGUST 22, 2019 9 Weekday peak express lanes volumes 2,000 vph Weekday peak HOV3+ volumes 400-600 vph 50% Discount 4-6 PM AUGUST 22, 2019 10 Recommended Volume Thresholds: Triggers for 50% Discount WB Volume via McKinley > 1,350 vph EB Volume via McKinley > 1,300 vph EB Volume via I-15 > 1,400 vph Westbound 91 Express Lanes WB Volume via I-15 > 1,400 vph Eastbound 91 Express Lanes Map Source: Bing.com Map Source: Bing.com If Applied Today AUGUST 22, 2019 11 RCTC 91, Westbound Hour Mon Tues Weds Thurs Fri 4-5 am 5-6 am New New New New New 6-7 am New New New New New 7-8 am New New New New New 8-9 am New New New New New RCTC 91, Eastbound Hour Mon Tues Weds Thurs Fri 2-3 pm 3-4 pm 4-5 pm Current Current Current Current Current 5-6 pm Current Current Current Current Current 6-7 pm RCTC 91 Express Lanes: Discounted Days and Hours Westbound:50% discount Monday to Friday from 5-9 AM Eastbound:Maintain 50% discount Monday to Friday 4-6 PM Mechanics of Carpool Discount Determination AUGUST 22, 2019 12 Review annually, generally using the past year’s traffic data Use single-lane volume thresholds to determine level of carpool discount (50% or 100%) Apply the same carpool discount to the same hour across all weekdays Saturdays and Sundays to have separate carpool discount schedules Post carpool discount and hours on website Impact on Traffic and Revenue 13 Reduces HOV3+ volumes and overall express lane demand Provides opportunity for toll rate reductions Little impact to RCTC 91 Express Lanes revenue AUGUST 22, 2019 Adoption and Implementation AUGUST 22, 2019 14 Toll Policy and Operations Committee –Today, August 22nd, 2019 RCTC Commission, public hearing –September 11th, 2019 OCTA Board approval –late 2019 91 Express Lane system changes Customer collateral updates Customer notification Estimated implementation before June 30, 2020 Post implementation monitoring Staff Recommendation AUGUST 22, 2019 15 Adopt Resolution No. 19-016 Forward to the Commission for public hearing and adoption at its September meeting QUESTIONS 16 RIVERSIDE COUNTY TRANSPORTATION COMMISSION TOLL POLICY AND OPERATIONS COMMITTEE ROLL CALL AUGUST 22, 2019 Present Absent City of Beaumont en., 0 City of Calimesa 0 City of Eastvale g 0 City of Indian Wells ;I City of Jurupa Valley 0 City of Moreno Valley 0 City of Perris 0 City of Wildomar � 0 RIVERSIDE COUNTY TRANSPORTATION COMMISSION TOLL POLICY AND OPERATIONS COMMITTEE SIGN -IN SHEET AUGUST 22, 2019 NAME AGENCY E_MAIL ADDRESS Sri(orl iPllc-AM Oliruf'ar U'a //Pr APait Z frt • 14-4L4-S %iexxr i s 4g� S'A �fii C f9 Z i �.e,s 6 G//� L. o/-, .yk, .to- Ews 7 vk/L� iGO Yb i,e_i/w7g .-!¢-t/rke7./),---