HomeMy Public PortalAboutWaste Pro Presentation_May 15 2023cJ'
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Dedicated Local Team
WASTE PRO
Caring For Our Communities
• Division Vice -President: Rick Chancey: over 32 years of
experience in the solid waste industry.
• Site Manager: Scott Lewin
• Route Supervisor: Ryan Sheppard
• Office Manager: Steve Harris
• Dispatcher: Brandy Corbin
• Regional Support staff:
Loyd Childree/ Mi-Lim Chun
Ralph Mills
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WASTE PRO
Caring For Our Communities
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Per Wells Fargo: $215 million senior revolving credit
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Caring For Our Communities
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WASTE PRO
Caring For Our Communities
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Technology: 3rd Eye System -Community
Safety
i
PRO
Caring For Our Communities
3rd eye — cameras: inside and outside of the trucks for the safety of the community
Crestview Site: Excellent safety record — one of the highest in WASTE PRO
otal Recordable Incident Rate (TRIR):
0.99 (Crestview) vs 5.2 (Solid Waste Collection)
• Last OSHA recordable injury was in 2021
► P+.ArA►t
tau Brake by Brian Sullivan at Aug 1 - 72:36 PM
Hurricane Preparedness
Experiencd
Local Staff
p
WASTE PRO
Caring For Our Communities
1. Hurricane Michael 2018 Cat. 5 (WP staff led by Loyd Childree)
✓ Feed and housed employees for months
✓ Pulled resources throughout the company. Our Landfills ran 24
hours/day
2. Hurricane Sally 2020 Cat.2 (WP staff led by Rick Chancey)
✓ Affected Gulf Breeze/ Navarre
✓ Additional staff/ trucks deployed for two month
✓ Blitzed neighborhoods on weekends
J
Operations
1. Work with Emergency Operations Center
2. Initial Deployment of Assets—
✓ Boom Trucks for initial clearing of roads - Just our footprint we have 9
boom trucks and several RO trucks with containers
3 Return to Normal — once roads/ power lines are cleared
✓ Back up trucks will be bought in
✓ Have over 4K employees/ over 3K trucks — through put 8o facilities
Throughout the process — Communication is key.
We will utilize Social Media/ Calls/ Texts/ Websites
6. Trained local customer service reps
reminder of proper recycling
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Wakulia County Florida (Started 2020): Annual Revenue 3.76M
PO Box, 1263
Crawfordville, FI. 32326
Contact - David Edwards- County Administrator
850-926-0919 dedwardsPmvwakulla.com
14,032 Homes, Residential Services - MSW 1X Week 95 Gallon Carts Pick Up with Rear Loaders, RCY 1X
Week single stream, Bulk 1X Week. Exclusive Commercial Service.
City of Cape Canaveral Florida (Started 2009): Annual Revenue $1.1M
100 Polk Avenue
Cape Canaveral, FI 32920
Contact - Todd Morley - City Manager
321-868-1205 tmorlev@citvofcaoecanaveral.org
2,413 Homes, Residential Services - MSW 2X Week 95 Gallon Carts Pick Up with Rear Loaders, RCY 1X
Week Dual Sort, YW 1X with Rear Loaders and Clamshell Truck, Bulk 1X Week. Exclusive Commercial
Service.
City of Winter Park Florida (Started 2009): Annual Revenue $3.03M
401 S. Park Avenue
Winter Park, FI 32789
Contact - Michelle del Valle - Assistant City Manager
407-599-3236 mdeivalletccitvofwinterpark.ore
8,966 Homes, Residential Services - MSW 2X Week 95 Gallon Carts Pick Up with Rear Loaders, 95 Gallon
Cart Single Stream RCY 1X Week, YW 1X with Rear Loaders and Clamshell Truck, Bulk 1X Week. Exclusive
Commercial Service.
City of Lake Mary Florida (Started 2015): Annual Revenue $1.02M
100 N. Country Club Rd.
Lake Mary, FI. 32746
Contact - Kevin Smith -City Manager
407-585-1419- ksmith@IakemarvfLcom
5,155 Homes, Residential Services -MSW 1X Week 64- or 95-Gallon Carts Pick up with ASLs. Single
Stream recycle 1X Week 64- or 95-Gallon Carts with Automated Side Loaders, YW 1X Week with Rear
Loaders and Clamshell Truck, Bulk 1X Week the day after trash service.
Commercial Count - 270
City of Sanford Florida (Started 2007): Annual Revenue $6.9M
300 N. Park Ave.
Sanford, Florida 32771
Contact - Emily McCabe - Solid Waste Manager
407-688-5089- Emily.McCabe@SanfordFL.gov
14,866 Homes, Residential Services - MSW 2X Week Pick up with Rear Loaders, dual sort recycling
serviced by a split body Rear Load truck 1X week, YW 1X Week with Rear Loaders and Clamshell Truck,
Bulk 1X Week on 2nd MSW day.
Commercial Count -1100
WAKULLA
COUNTY
BOARD OF
COUNTY COMMISSIONERS
Ralph Thomas
Chairman, District 1
Quincee Messersmith
Vice -Chair, District 4
Fred Nichols
District 2
Mike Kemp
District 3
Charles Hess, Ph.D.
District 5
J. David Edwards
County Administrator
Heather J. Encinosa
County Attorney
(850) 224-4070
Administration
Post Office Box 1263
Crawfordville, FL 32326
(850) 926-0919
(850) 926-0940 FAX
April 27, 2023
To Whom It May Concern:
In 2010, Wakulla County awarded Waste Pro a ten (10) year contract for the
weekly collection of residential solid waste, recycling, and bulk materials.
This contract also contained an exclusive Commercial Front Load and Rol -
Off piece. Waste Pro did a superb job transitioning into our County.
Due to good service provided by Waste Pro and their local team, Wakulla
County has recently renewed the contract for an additional four (4) years.
It is my opinion that Wakulla County made the right decision twelve (12) years
ago to contract with Waste Pro and that other Counties/Cities would benefit
from doing the same.
Please do not hesitate to co act me with any questions.
k
Davi
Co.
Ed`.vaMs
ty Administrator
City of Cape Canaveral
TO WHOM IT MAY CONCERN:
The purpose of this letter is to formally and publicly commend Waste Pro for the excellent service —
provided to the City of Cape Canaveral. Waste Pro's dedicated services to Cape Canaveral include:
residential, commercial, yard waste and single stream recycling. On October 1, 2009, the City granted a
Franchise. Agreement to Waste Pro for a five-year period. Waste Pro's level of service to the City has
been exceptional, which recently led City Council, at the March 19th City Council Meeting, to renew the
solid waste franchise agreement until 2024.
Waste Pro services over 10,000 residents and 150+ businesses (including four major hotels and 34
restaurants) in Cape Canaveral with very few complaints and we hear frequent compliments from both
residents and business owners. The Waste Pro route drivers have a reputation in our City of being
courteous, safe and efficient.
In 2018, the City conducted a nine -week online Community Survey in order to collect anonymous
resident opinions and concerns related to numerous City matters. One question in particular asked
respondents to indicate their level of satisfaction with each City service. Respondents indicated their level
of satisfaction from very satisfied to very dissatisfied. Waste removal had the highest ranking of all City
services with a satisfaction level of 77%, Two of the submitted comments are: "WastePro was such a
huge improvement over Waste Management!" and 'Trash and yard waste service is outstanding."
Although the City's Community Services Department often serves as the Community liaison during
trash/recycle related issues, many requests, compliments and sometimes complaints are registered within
a third party tracking system called TracEz. The following were compliments left in the TracEz system
between 2009-2019: "Very friendly staff every time we run into them" and "your service is great, much
better than waste mgmt."
Previous performance evaluations show that over the last decade Waste Pro has kept a positive/clean
safety record, and that they strive for a safe environment for its Staff and our Community. Before, during
and after Hurricane Matthew and Hurricane Irma, Waste Pro Staff was in constant contact, available
immediately for service post storm and cleared Cape Canaveral of debris as fast as they could.
The local Waste Pro management team has been very supportive in our Community events including
helping to enhance our City's recycling efforts and being in attendance with staff and equipment at
Community outreach sessions. I would recommend Waste Pro to any town, city or county seeking solid
waste and recycling collection services. Waste Pro has had a positive impact on the City of Cape
Canaveral - whether it be a regular pick-up day or after a natural disaster.
Should you require any further information, please do not hesitate to contact me by phone or email.
Sincerely
Robert E. "Bob" Hoog
Mayor
Cc: City of Cape Canaveral Council Members
100 Polk Avenue — P.O. Box 326 • Cape Canaveral, FL 32920
(321) 868-1220 • Fax (321) 868-1248
Visit us at k.l «Vt..Cityofe al • inb 'i • #TheSpaceBetween
THE
SPACF
BETWEEN'
401 South Park Avenue e Winter Park, Florida 32789
407-599-3235 • 407-599-3436 fax
cityofwinterpark.org
June 5, 2020
To whom it may concern:
Office of the
City Manager
I would like to take a minute to tell you how pleased the City of Winter Park Is with Waste Pro. They have been
our vendor for more than eleven years now; they service approximately 9,000 residential homes as well as our
business community. The transition to Waste Pro was well thought out, prepared and just plain easy. They
continue to live up to their promises and now we take less than 10% of the calls we did before we made the
change. As the downtown commercial area has grown and changed, Waste Pro has accommodated our changing
collection needs, In addition to doing a good job, they are good Community partners. They participate in
Chamber events, Earth Day, Art Festivals, etc. Waste Pro is working closely with the City and the Environmental
Review Board to implement more green initiatives.
I hope this helps you in your decision.
Sincerely,
Michelle Neuner
Assistant City Manager
Kevin L. Smith
City Manager
ksmith@lakemaryfl.com
City of Lake Mary
Incorporated in 1973
May 12, 2023
Re: Waste Pro Response to Request for Proposal -Waste Hauling Services
To Whom It May Concern:
Please accept this Letter of Reference as to our experience with the level of
service provided by Waste Pro.
The City Commission of Lake Mary, Florida awarded a bid for commercial and
residential solid waste collection and disposal services and subsequently entered into a
franchise agreement with Waste Pro of Florida, Inc. for said services effective March 1,
2015. Since then, the City Commission approved five (5) amendments to this
agreement.
Upon inception of the agreement, Waste Pro effected a smooth transition from
the City's prior solid waste service provider, delivering uninterrupted service with
minimal impact on our business (approximately 311 containers and 5,199 residential
customers). City staff has found Waste Pro to be very responsive to issues and
concerns brought forth by the City. The City's relationship with Waste Pro has been a
positive and mutually beneficial one.
hope this information is helpful when considering Waste Pro's response to your
proposal. Please feel free to contact me with any questions.
Sincerely,
Kevin Smith
City Manager
www.lakemaryfl.com Main Phone: (407) 585-1400 Fax: (407) 585-1498
CITY HALL, 100 N Country Club Rd, P.O. Box 958445, Lake Mary, FL 32795-8445
CITY OF
SANF ORD
OFFICE OF THE MAYOR &
CITY COMMISSION
February 23, 2021
To Whom It May Concern:
I am pleased to recommend to you WastePro as a solid waste collection company. In 2007
WastePro replaced a company that had not served us well, and it was a excellent move for us.
Instead of excuses and reports showing percentage of complaints, WastePro gets the job done.
On the rare occasion something is missed, they are quick to correct it. They are accessible and
responsive to both our staff and to our elected officials.
We can always depend on them to provide us additional assistance during storm clean up, they
are a good corporate citizen, and they are working on green initiatives such as CNG fueled
trucks.
Our contract with WastePro is scheduled to expire this year and rather than going to bid, we will
be exercising the option to extend our existing contract based on our experience with them.
Please feel free to contact me if you have any questions.
Sincerely,
oo&ufi
Mayor
art.woodruff(sanfordfl.gov
Art Wocdruff Sheena Britton Kerry S. Wiggins, Sr. Patrick Austin Patty Mahany
Mayor District 1 District 2 District 3 District 4
Norton N. Bonaparte, Jr.
City Manager
City Hail, 2nd Floor • 300 N. Park Avenue • Sanford, FL 32771-1244 • PO Box 1788 • Sanford FL, 32772-1788
p. 407.688.5001 • f. 407.688.5002 • sanfordfl.gov
To whom it m
On October 10, 2018, Hurricane Michael made landfall as an unprecedented Category 5 Hurricane
in the Florida Panhandle region with maximum sustained wind speeds of 140 knots, that's 160
MPH+. I was the sitting Mayor of Panama City Beach and I want to commend the courage, efforts,
professionalism, and true sense of community. That Waste Pro displayed only hours after the end of
the hurricane. As our staff and I assessed the damage in the City, one thing became clear. The
amount of trash would be on a large scale. Citizens were already emptying their freezers and
refrigerators of thawing food. Trash from the storm was piling up on the side of the roads. Panama
City Beach had several companies providing garbage service at the time. I called them all and only
one answered, Waste Pro. After discussing our situation with Loyd Childree, the Division Manager.
We put into place a plan in part from an already existing Waste. Pro Storm plan_ Over the next
several days, Waste Pro picked up not only their customer's trash. They picked up trash from every
home in Panama City Beach, Waste Pro had trucks from the surrounding area, here in a couple of
days and even had trucks in from as far away as South Carolina. Waste Pro kept this going until the
other haulers started coming back in. All of this without question. Special thanks to Chris Nash and
his team of drivers and helpers. When they had secured their damaged homes and properties, they
were helping the City secure theirs.
•
WASTE PRO
Caring For Our Communities
Request for proposal (RFP)
Solid Waste Collection and Disposal Service
RFP3: 23-04-28-PS
To whom it may concern,
We have verified with our chassis suppliers (Crane Carrier and Mack) as well as EZ Pak, NewWay and
McNeilus. This equipment for this October 1 start will be produced and available when a formal PO is in
place by June 3, 2023.
Regards,
Dave Kutschinski
Waste Pro USA inc.
Vice President of Fleet and Maintenance
dkutschinski@wasteprousa.com
264 Commerce Lane, Midway, FI 32343 T 850-561.0800
F 850-531-0800 www.wasteprousa.com