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HomeMy Public PortalAboutGulfstream Approved Service Change Procedure Renee Basel From:John Zoerhof <jzoerhof@HYPOWERINC.COM> Sent:Thursday, August 28, 2014 9:49 AM To:Wayne Wilson - JHV (wwilson@jordanhighvoltage.com); Cliff Spitzer Cc:Mike Lobdell (lobdell@bellsouth.net); Danny Brannon (DBrannon@BnGEngineers.com); Lehr, John Subject:Gulfstream Approved Service Change Procedure Attachments:Gulfstream Service Change Process.pdf Please find attached the approved service change/energize procedure for the Town of Gulfstream Project. This project does incorporate some “high leg” services so we need to be sure to follow the regimen to avoid any unnecessary problems. Cliff, do we have door hangers? If not can you procure? , Regards John Zoerhof Division Manager – Power Services Direct 954.917.1439 Cell 954.448.0369 954.978.9300 – Main 954.978.8666. - Fax Please consider the environment before printing this e-mail  NOTICE: This email is intended solely for the use of the individual to whom it is addressed and may contain information that is privileged, confidential or otherwise exempt from disclosure. If the reader of this email is not the intended recipient or the employee or agent responsible for delivering the message to the intended recipient, you are hereby notified that any dissemination, distribution, or copying of this communication is strictly prohibited. If you have received this communication in error, please immediately notify us by telephone and return the original message to us at the listed email address. Thank You. 1 5913 Northwest 31st Avenue - Ft. Lauderdale, FL 33309 954-978-9300 phone 954-978-8666 fax www.hypowerinc.com Town of Gulfstream Approved Home Service Change Process 1. Prior to any outage, affected homeowners shall be notified in advance (no less than 2 days) as to date of expected outage as well as expected duration of outage. Notifications shall include direct contact information for urgent issues only. Presently, the outage should be expected to be in effect for the 8 hour work day in which they occur. No home is expected to be left without power overnight and some may have lessor durations but this allows for the transfer of conduits, cut back of conductor etc. at the hand-hole locations. Transformers that feed more than two homes may have multiple outages. 2. OPEN DELTA CONFIGURATIONS and 3 PHASE - While the homes are on still on the existing services, every home will be checked for voltage and tags will be placed at each lug on the line side of the meter. For Residents that have 3 phase service, the “high leg” (209v) will be clearly marked. 3. During the outage at each home, the meters shall be pulled to ensure steps have been completed prior to final transfer of service. 4. After the services are transferred at the hand-holes and transformers, the secondary cables to the meter will be energized with the meters removed so no voltage is entering the homes. 5. Voltage will then be verified at each line side lug previously tagged along with phase rotation on facilities utilizing 3 phase service. 6. Once everything is verified to be correct, the secondary will be de- energized at the transformer, meter installed, and then finally the new service will be energized. 7. We welcome any home owner to have their electrician or maintenance person onsite to observe the before and after voltage checks. 8. Homes that possess back-up generator facilities need to notify the Town for an inspection of installed equipment and processes such as ATS, MTS functions in the interest of crew safety. Additionally, homes with special needs, such as “lifesaving equipment”, oxygen machines etc. need to be identified to the Town in order to ensure these services are recognized and accounted for in the plan. 9. The contact for the Town is Danny Brannon, Project Engineer, who can be reached at 561-307-9454