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05 May 28, 2020 TPOC Comments are welcomed by the Commission. If you wish to provide comments to the Commission, please complete and submit a Speaker Card to the Clerk of the Board. MEETING AGENDA Toll Policy and Operations Committee Time: 11:00 a.m. Date: May 28, 2020 COMMITTEE MEMBERS Brian Berkson, Chair / Chris Barajas, City of Jurupa Valley Lloyd White , Vice Chair/ Julio Martinez, City of Beaumont Larry Smith / Linda Molina, City of Calimesa Clint Lorimore / Todd Rigby, City of Eastvale Dana Reed / Kimberly Muzik, City of Indian Wells Michael M. Vargas / Rita Rogers, City of Perris Ben J. Benoit / Joseph Morabito, City of Wildomar STAFF Anne Mayer, Executive Director Michael Blomquist, Toll Program Director AREAS OF RESPONSIBILITY Policies involving the Commission’s Toll Facilities Setting Tolls or Rates Considering Contracts with Vendors Working on the Toll Program Statewide and Federal Legislative Issues Regarding Tolling Outreach and Marketing of the Toll Facilities Interactions with Neighboring Jurisdictions Regarding Toll Matters User-Based Funding Programs and Future Opportunities for Toll Facility Development in Riverside County RIVERSIDE COUNTY TRANSPORTATION COMMISSION TOLL POLICY AND OPERATIONS COMMITTEE www.rctc.org AGENDA* *Actions may be taken on any item listed on the agenda 11:00 a.m. Thursday, May 28, 2020 Pursuant to Governor Newsom’s Executive Order N-29-20, (March 18, 2020), the Budget and Implementation Committee meeting will only be conducted via video conferencing and by telephone. Please follow the instructions below to join the meeting remotely. Join Zoom Meeting https://us02web.zoom.us/j/81562284262 Meeting ID: 815 6228 4262 One tap mobile +16699006833,,81562284262# US (San Jose) For members of the public wishing to submit comment in connection with the Toll Policy and Operations Committee Meeting please email written comments to the Clerk of the Board at lmobley@rctc.org prior to May 27, 2020 at 5:00 p.m. and your comments will be made part of the official record of the proceedings and read into the record. Members of the public may also make public comments through their telephone or Zoom connection when recognized by the Chair. In compliance with the Brown Act and Government Code Section 54957.5, agenda materials distributed 72 hours prior to the meeting, which are public records relating to open session agenda items, will be available for inspection by members of the public prior to the meeting on the Commission’s website, www.rctc.org. In compliance with the Americans with Disabilities Act, Government Code Section 54954.2, Executive Order N-29-20, and the Federal Transit Administration Title VI, please contact the Clerk of the Board at (951) 787-7141 if special assistance is needed to participate in a Committee meeting, including accessibility and translation services. Assistance is provided free of charge. Notification of at least 48 hours prior to the meeting time will assist staff in assuring reasonable arrangements can be made to provide assistance at the meeting. 1. CALL TO ORDER 2. ROLL CALL Toll Policy and Operations Committee May 28, 2020 Page 2 3. PUBLIC COMMENTS – Under the Brown Act, the Board should not take action on or discuss matters raised during public comment portion of the agenda which are not listed on the agenda. Board members may refer such matters to staff for factual information or to be placed on the subsequent agenda for consideration. Each individual speaker is limited to speak three (3) continuous minutes or less. 4. ADDITIONS/REVISIONS (The Committee may add an item to the Agenda after making a finding that there is a need to take immediate action on the item and that the item came to the attention of the Committee subsequent to the posting of the agenda. An action adding an item to the agenda requires 2/3 vote of the Committee. If there are less than 2/3 of the Committee members present, adding an item to the agenda requires a unanimous vote. Added items will be placed for discussion at the end of the agenda.) 5. CONSENT CALENDAR - All matters on the Consent Calendar will be approved in a single motion unless a Commissioner(s) requests separate action on specific item(s). Items pulled from the Consent Calendar will be placed for discussion at the end of the agenda. 5A. APPROVAL OF MINUTES – FEBRUARY 27, 2020 Page 1 5B. 91 EXPRESS LANES MONTHLY STATUS REPORTS Page 6 Overview This item is for the Committee to: 1) Receive and file the 91 Express Lanes Monthly Reports for three months from January to March 2020; and 2) Forward to the Commission for final action. 6. COVID-19 IMPACTS TO THE 91 EXPRESS LANES Page 70 Overview This item is for the Committee to: 1) Receive and file a presentation that provides a summary of COVID-19 impacts to the Commission’s 91 Express Lanes; and 2) Forward to the Commission for final action. Toll Policy and Operations Committee May 28, 2020 Page 3 7. 15 EXPRESS LANES TOLL PROJECT STATUS Page 86 Overview This item is for the Committee to receive and file the 15 Express Lanes Toll Project status presentation. 8. 15 EXPRESS LANES TOLL SCHEDULE ADOPTION Page 99 Overview This item is for the Committee to: 1) Approve Resolution No. 20-008, “Resolution of the Riverside County Transportation Commission Adopting the 15 Express Lanes Toll Schedule” and 2) Forward to the Commission to conduct a public hearing at its June 10, 2020 meeting and take final action. 9. ITEM(S) PULLED FROM CONSENT CALENDAR AGENDA 10. COMMISSIONERS / STAFF REPORT Overview This item provides the opportunity for the Commissioners and staff to report on attended and upcoming meeting/conferences and issues related to Commission activities. 11. ADJOURNMENT The next Toll Policy and Operations Committee meeting is scheduled to be held at 11:00 a.m., Thursday, August 27, 2020, March Field, Third Floor, County Administrative Center, 4080 Lemon Street, Riverside. AGENDA ITEM 5A MINUTES RIVERSIDE COUNTY TRANSPORTATION COMMISSION TOLL POLICY AND OPERATIONS COMMITTEE Thursday, February 27, 2020 MINUTES 1) CALL TO ORDER The meeting of the Toll Policy and Operations Committee was called to order by Chair Brian Berkson at 11:02 a.m., in the March Field Conference Room at the County of Riverside Administrative Center, 4080 Lemon Street, First Floor, Riverside, California, 92501. 2. ROLL CALL Members/Alternates Present Members Absent Ben J. Benoit Dana Reed Brian Berkson Larry Smith Todd Rigby Michael M. Vargas Lloyd White 3. PLEDGE OF ALLEGIANCE Commissioner Todd Rigby led the Committee in a flag salute. 4. PUBLIC COMMENTS There were no requests to speak from the public. 5. APPROVAL OF MINUTES – AUGUST 22, 2019 M/S/C (Benoit/Vargas) to approve the Minutes of August 22, 2019. 6. ADDITIONS / REVISIONS There were no additions or revisions to the agenda. 1 RCTC Toll Policy and Operations Committee Minutes February 27, 2020 Page 2 7. CONSENT CALENDAR M/S/C (Vargas/White) to approve the Consent Calendar. 7A. 91 EXPRESS LANES MONTHLY STATUS REPORTS 1) Receive and file the 91 Express Lanes Monthly Reports for the six months from July to December 2019; and 2) Forward to the Commission for final action. 8. CALTRANS MAINTENANCE AMENDMENT FOR RCTC 91 EXPRESS LANES AND 15 EXPRESS LANES Reinland Jones, Toll Technology Manager, provided a presentation and overview of the proposed amendments. In response to Commissioner questions, Michael Blomquist, Toll Program Director, provided clarification on operations expenses maintenance versus warranty. M/S/C (White/Benoit) to: 1) Approve Agreement No. 17-31-021-03, Amendment to No. 3 to Agreement No. 17-31-021-00, with the California Department of Transportation (Caltrans) for roadway maintenance of the RCTC 91 Express lanes and 15 Express Lanes in an amount not to exceed $400,000 for FY 2020/21; 2) Authorize the Chair or Executive Director, pursuant to legal counsel review, to finalize and execute the agreement on behalf of the Commission; and 3) Forward to the Commission for final action. 9. 6C TOLL TRANSPONDER TRANSITION UPDATE Jennifer Crosson, Toll Operations Manager, presented an overview of the status of the 6C toll transponder transition. In response to Commissioner questions, Ms. Crosson provided additional information on sticker placement and outside sticker requests for special vehicles. Commissioner Benoit provided an example of LA Metro’s process to designate special access accounts, noting it is a simple box to check on the application form. Mr. Blomquist noted transponders would begin to be issued to 15 Express Lanes customers approximately two months prior to the toll lanes opening. In response to 2 RCTC Toll Policy and Operations Committee Minutes February 27, 2020 Page 3 Commissioner questions regarding customer responsiveness to transitioning to 6C transponders, Ms. Crosson stated they are currently emailing existing customers regarding the transition and have a 30 percent response rate thus far. M/S/C to receive and file a presentation on the status of the 6C toll transponder transition. At 11:39 a.m., the Chair called for a short recess. The Chair reconvened the meeting at 11:41 a.m. 10. RCTC EXPRESS LANES HOV3 TRAFFIC COUNTS Jennifer Crosson, Toll Operations Manager, provided a presentation on the results from an outside contractor who performed a count of the number of cheaters utilizing the HOV 3+ lane without having 3+ persons in their vehicle. The study confirmed there are motorists who cheat and quantified the issue. The data gathered can be used to calculate potential lost toll revenue, determine the impact on peak period toll rates, evaluate automated enforcement solutions and support the need for enforcement. Commissioners questioned whether the Commission has authority to revoke or suspend accounts of those who cheat or remove the opportunity of a carpool discount for those who cheat, and Mr. Blomquist clarified cooperation would be needed from other agencies in order to accomplish this. Commissioners discussed increased CHP presence was initially an impactful deterrent but seemed to be a short-term behavior change and staff concurred that was their observation as well. Commissioner Rigby suggested the current consequences are not enough of a deterrent, stating without consequences people take chances. Commissioner Berkson suggested the CHP officers come and provide some insight. John Standiford, Deputy Executive Director, stated this item can be brought back for additional discussion. M/S/C to receive and file a presentation providing the results of the traffic counts performed on the 91 Express Lanes dedicated high occupancy vehicle (HOV) 3+ lane. 11. AGREEMENT WITH SELECTED CONSULTANTS FOR ON-CALL TRAFFIC AND REVENUE STUDY SERVICES Stephanie Blanco, Capital Projects Manager, provided a presentation on the proposed on- call agreements for traffic and revenue study services. Mr. Standiford clarified the $4 million dollars is over a five-year period and is a maximum of what would be spent, noting it would be shared amongst the firms. Commissioners questioned what a peer review is and when it would be needed. Ms. Blanco clarified if a neighboring agency provided a study RCTC would like to review 3 RCTC Toll Policy and Operations Committee Minutes February 27, 2020 Page 4 the study to evaluate impacts to Riverside County. Commissioner Berkson inquired how much would be spent on the first task order, and Ms. Blanco stated it would be in the $600,000 range for the I-15 Southern Extension Level 2 study. Commissioner Rigby asked about exclusivity language in the agreements to ensure the Commission has flexibility should they choose to utilize a different consultant. Steve Debaun, legal counsel, confirmed language in the agreements does allow for that. Commissioner Benoit asked about other types of on-call agreements the Commission has entered into, and Mr. Debaun provided examples of instances where on-call agreements are utilized such as right of way and environmental. Commissioner Berkson questioned the five-year term, and Mr. Blomquist explained the need for a level three study will also be needed and the goal was to cover both level two and level three studies under one on-call agreement. Commissioners discussed the amount of the contract as well as the term length. M/S/C (White/Benoit) to: 1) Award the following agreements to provide on-call traffic and revenue study services for a five-year term in the amount of $3.9 million, plus a contingency amount of $195,000, for a total amount not to exceed $4,095,000: a. Agreement No. 20-31-019-00 to C&M Associates, Inc. (C&M Associates); b. Agreement No. 20-31-051-00 to CDM Smith, Inc. (CDM Smith); and c. Agreement No. 20-31-052-00 to Stantec Consulting Services, Inc. (Stantec); 2) Authorize the Chair or Executive Director, pursuant to legal counsel review, to finalize and execute the agreements on behalf of the Commission; 3) Authorize the Executive Director or designee to execute task orders awarded to the consultants under the terms of agreements; 4) Authorize the Executive Director or designee to approve the use of the contingency amount as may be required for the task order services; and 5) Forward to the Commission for final action. 12. COMMISSIONERS / STAFF REPORT Commissioner Vargas provided an update on the triple homicide that occurred in Perris, noting suspects have been arrested. 13. ADJOURNMENT There being no further business for consideration by the Toll Policy and Operations Committee, the meeting was adjourned at 12:21 p.m. 4 RCTC Toll Policy and Operations Committee Minutes February 27, 2020 Page 5 Respectfully submitted, Lisa Mobley Clerk of the Board 5 AGENDA ITEM 5B Agenda Item 5B RIVERSIDE COUNTY TRANSPORATION COMMISSION DATE: May 28, 2020 TO: Toll Policy and Operations Committee FROM: Jennifer Crosson, Toll Operations Manager THROUGH: Michael Blomquist, Toll Program Director SUBJECT: 91 Express Lanes Monthly Status Reports STAFF RECOMMENDATION: This item is for the Committee to: 1) Receive and file the 91 Express Lanes Monthly Reports for three months from January to March 2020; and 2) Forward to the Commission for final action. BACKGROUND INFORMATION: The monthly 91 Express Lanes reports for three months from January to March 2020 are attached. The monthly reports provide information about 91 Express Lanes performance and activity. The monthly reports include information for both segments of the 91 Express Lanes in Orange and Riverside Counties. Attachments: 1) 91 Express Lanes Status Report for January 2020 2) 91 Express Lanes Status Report for February 2020 3) 91 Express Lanes Status Report for March 2020 6 Orange County Transportation Authority Riverside County Transportation Commission Status Report January 2020 As of January 31, 2020 ATTACHMENT 1 7 2 Table of Contents Operations Overview OCTA ....................................................................................................... 3 Traffic and Revenue Statistics for OCTA .................................................................................... 3 OCTA Traffic and Revenue Summary ........................................................................................ 5 OCTA Eastbound Peak-Hour Volumes ...................................................................................... 6 OCTA W estbound Peak-Hour Volumes ..................................................................................... 7 OCTA Operational Highlights ..................................................................................................... 8 Financial Highlights OCTA ......................................................................................................... 9 Operations Overview RCTC ......................................................................................................10 Traffic and Revenue Statistics for RCTC ...................................................................................10 RCTC Traffic and Revenue Summary .......................................................................................12 RCTC Peak-Hour Volumes .......................................................................................................13 RCTC Eastbound Peak-Hour Volumes .....................................................................................13 RCTC Westbound Peak-Hour Volumes ....................................................................................14 RCTC Operational Highlights ....................................................................................................17 Financial Highlights RCTC ........................................................................................................18 Joint Agency Trip and Revenue Statistics .................................................................................19 Joint Agency Traffic Statistics ...................................................................................................19 Joint Agency Performance Measures ........................................................................................20 Joint Agency Transponder Distribution ......................................................................................20 Incoming Email Activity .............................................................................................................21 8 3 OPERATIONS OVERVIEW OCTA TRAFFIC AND REVENUE STATISTICS FOR OCTA Total traffic volume on the 91 Express Lanes for January 2020 was 1,446,341. This represents a daily average of 46,656 vehicles. This is a 6.3% increase in total traffic volume from the same period last year, which totaled 1,360,016. Potential toll revenue for January was $4,553,497, which represents an increase of 10.7% from the prior year’s total of $4,114,106. Carpool percentage for January was 24.7% as compared to the previous year’s rate of 26.3%. Month-to-date traffic and revenue data is summarized in the table below. The following trip and revenue statistics tables represent all trips taken on the OCTA 91 Express Lanes and associated potential revenue for the month of January 2020. Current Month-to-Date (MTD) as of January 31, 2020 Trips Jan-20 MTD Actual Stantec MTD Projected # Variance % Variance Jan-19 MTD Actual Yr-to-Yr % Variance Full Toll Lanes 1,089,159 1,048,103 41,056 3.9% 1,002,301 8.7% 3+ Lanes 357,182 317,815 39,367 12.4% 357,715 (0.1%) Total Gross Trips 1,446,341 1,365,918 80,423 5.9% 1,360,016 6.3% Revenue Full Toll Lanes $4,482,172 $4,458,339 $23,833 0.5% $4,033,705 11.1% 3+ Lanes $71,325 $81,313 ($9,989) (12.3%)$80,401 (11.3%) Total Gross Revenue $4,553,497 $4,539,652 $13,844 0.3% $4,114,106 10.7% Average Revenue per Trip Average Full Toll Lanes $4.12 $4.25 ($0.13) (3.1%)$4.02 2.5% Average 3+ Lanes $0.20 $0.26 ($0.06) (23.1%)$0.22 (9.1%) Average Gross Revenue $3.15 $3.32 ($0.17) (5.1%)$3.03 4.0% 9 4 The 2020 fiscal year-to-date traffic volume increased by 2.5% and potential toll revenue increased by 4.8%, when compared with the same period last year. Year-to-date average revenue per-trip is $3.03. Fiscal year-to-date traffic and revenue data are summarized in the table below. The following trip and revenue statistics tables represent all trips taken on the OCTA 91 Express Lanes and associated potential revenue for the months of July 2019 through January 2020. FY 2019-20 Year to Date as of January 31, 2020 Trips FY 2019-20 YTD Actual Stantec YTD Projected # Variance % Variance FY 2018-19 YTD Actual Yr-to-Yr % Variance Full Toll Lanes 7,715,246 7,626,731 88,515 1.2% 7,475,646 3.2% 3+ Lanes 2,702,816 2,324,910 377,906 16.3% 2,692,985 0.4% Total Gross Trips 10,418,062 9,951,640 466,422 4.7% 10,168,631 2.5% Revenue Full Toll Lanes $31,129,718 $31,895,469 ($765,751) (2.4%)$29,652,197 5.0% 3+ Lanes $486,709 $581,594 ($94,885) (16.3%)$530,317 (8.2%) Total Gross Revenue $31,616,427 $32,477,063 ($860,637) (2.6%)$30,182,514 4.8% Average Revenue per Trip Average Full Toll Lanes $4.03 $4.18 ($0.15) (3.6%)$3.97 1.5% Average 3+ Lanes $0.18 $0.25 ($0.07) (28.0%)$0.20 (10.0%) Average Gross Revenue $3.03 $3.26 ($0.23) (7.1%)$2.97 2.0% 10 5 O CTA Traffic and Revenue Summary The chart below reflects the total trips breakdown between Full Toll trips and HOV3+ trips for FY 2019-20 on a monthly basis. The chart below reflects the gross potential revenue breakdown between Full Toll trips and HOV3+ trips for FY 2019-20 on a monthly basis. 1,102,555 1,134,132 1,095,487 1,167,703 1,066,864 1,059,346 1,089,159 443,307 411,599 382,094 359,588 368,156 380,890 357,182 0 200,000 400,000 600,000 800,000 1,000,000 1,200,000 1,400,000 Jul-19 Aug-19 Sep-19 Oct-19 Nov-19 Dec-19 Jan-20 Feb-20 Mar-20 Apr-20 May-20 Jun-20Volume Month FY 2019-20 Traffic Volume Overview Full Toll Lanes 3+ Lanes 4,362,568 4,595,283 4,373,645 4,718,326 4,328,417 4,269,308 4,482,172 76,363 75,879 66,703 70,758 56,691 68,991 71,325 $2,500,000 $3,000,000 $3,500,000 $4,000,000 $4,500,000 $5,000,000 Jul-19 Aug-19 Sep-19 Oct-19 Nov-19 Dec-19 Jan-20 Feb-20 Mar-20 Apr-20 May-20 Jun-20Revenue Month FY 2019-20 Revenue Summary Full Toll Lanes 3+ Lanes Series3 11 6 OCTA EASTBOUND PEAK -HOUR VOLUMES Peak traffic hour in the eastbound direction reached or exceeded 90% or more of defined capacity 21 times during the month of January 2020. As demonstrated on the next chart, westbound peak hour traffic volumes top out at 80% of defined capacity. PM Time Price HOV Vol. Cap.Price HOV Vol. Cap.Price HOV Vol. Cap.Price HOV Vol. Cap.Price HOV Vol. Cap. 1400 - 1500 $5.15 349 804 24% $7.45 493 2,479 73% $7.85 555 3,067 90% 1500 - 1600 $5.15 374 839 25% $6.75 570 3,091 91%$8.65 604 2,594 76% 1600 - 1700 $5.15 312 725 21% $7.80 503 2,819 83% $8.45 448 2,624 77% 1700 - 1800 $5.15 443 859 25% $8.20 490 2,350 69%$7.05 556 2,669 79% 1800 - 1900 $5.15 436 860 25% $4.85 583 2,290 67% $6.55 567 2,215 65% 1900 - 2000 $4.65 398 736 22% $5.60 451 1,451 43% $6.05 598 1,705 50% PM Time Price HOV Vol. Cap.Price HOV Vol. Cap.Price HOV Vol. Cap.Price HOV Vol. Cap.Price HOV Vol. Cap. 1400 - 1500 $5.15 409 2,623 77% $5.15 435 2,899 85% $5.15 478 3,016 89% $7.45 429 2,838 83%$7.85 501 3,207 94% 1500 - 1600 $5.50 582 3,076 90%$5.75 649 2,887 85% $7.75 621 2,941 87%$6.75 598 3,381 99%$8.65 664 2,712 80% 1600 - 1700 $5.35 469 3,003 88% $5.50 458 2,928 86%$7.50 461 3,089 91%$7.80 470 2,876 85% $8.45 474 2,851 84% 1700 - 1800 $5.30 553 3,075 90%$5.40 551 3,001 88% $6.40 546 2,959 87% $8.20 488 2,603 77% $7.05 591 3,018 89% 1800 - 1900 $5.50 738 2,752 81% $3.95 681 2,804 82% $3.95 713 2,941 87%$4.85 732 3,051 90%$6.55 767 2,923 86% 1900 - 2000 $3.85 578 1,863 55% $3.85 613 2,172 64% $3.85 667 2,193 65% $5.60 615 2,235 66% $6.05 638 2,132 63% PM Time Price HOV Vol. Cap.Price HOV Vol. Cap.Price HOV Vol. Cap.Price HOV Vol. Cap.Price HOV Vol. Cap. 1400 - 1500 $5.15 383 2,434 72% $5.15 385 2,799 82% $5.15 412 2,972 87% $7.45 423 2,811 83%$7.85 562 3,235 95% 1500 - 1600 $5.50 624 3,116 92%$5.75 587 2,854 84% $7.75 572 2,911 86%$6.75 577 3,378 99%$8.65 587 2,629 77% 1600 - 1700 $5.35 428 2,915 86% $5.50 404 2,897 85% $7.50 405 2,912 86% $7.80 420 2,920 86% $8.45 415 2,670 79% 1700 - 1800 $5.30 550 3,027 89% $5.40 513 2,911 86% $6.40 543 3,041 89% $8.20 463 2,526 74% $7.05 557 2,858 84% 1800 - 1900 $5.50 751 2,926 86% $3.95 680 3,040 89%$3.95 679 3,043 90%$4.85 679 3,033 89% $6.55 774 2,932 86% 1900 - 2000 $3.85 474 1,772 52% $3.85 623 2,616 77% $3.85 643 2,480 73% $5.60 603 2,384 70% $6.05 732 2,571 76% PM Time Price HOV Vol. Cap.Price HOV Vol. Cap.Price HOV Vol. Cap.Price HOV Vol. Cap.Price HOV Vol. Cap. 1400 - 1500 $5.15 544 2,526 74% $5.15 350 2,631 77% $5.15 363 2,754 81% $7.45 419 2,789 82%$7.85 572 3,436 101% 1500 - 1600 $5.50 736 3,122 92%$5.75 588 2,884 85% $7.75 590 2,950 87%$6.75 606 3,474 102%$8.65 610 2,650 78% 1600 - 1700 $5.35 508 2,739 81% $5.50 398 2,995 88%$7.50 422 3,057 90%$7.80 428 2,875 85% $8.45 409 2,703 80% 1700 - 1800 $5.30 618 2,553 75% $5.40 498 3,015 89% $6.40 512 2,900 85% $8.20 461 2,500 74% $7.05 456 2,598 76% 1800 - 1900 $5.50 697 1,997 59% $3.95 553 3,021 89% $3.95 667 3,008 88% $4.85 687 2,981 88%$6.55 692 2,821 83% 1900 - 2000 $3.85 466 1,327 39% $3.85 453 1,983 58% $3.85 563 2,397 71% $5.60 635 2,789 82% $6.05 794 2,677 79% PM Time Price HOV Vol. Cap.Price HOV Vol. Cap.Price HOV Vol. Cap.Price HOV Vol. Cap.Price HOV Vol. Cap. 1400 - 1500 $5.15 244 1,683 50% $5.15 375 2,868 84% $5.15 405 2,812 83% $7.45 367 2,790 82%$7.85 520 3,205 94% 1500 - 1600 $5.50 528 2,852 84% $5.75 557 2,741 81% $7.75 602 2,923 86%$6.75 639 3,591 106%$8.65 681 2,715 80% 1600 - 1700 $5.35 408 2,792 82% $5.50 394 2,779 82%$7.50 435 3,100 91%$7.80 443 2,962 87% $8.45 449 2,704 80% 1700 - 1800 $5.30 489 2,866 84% $5.40 474 2,836 83% $6.40 527 2,897 85% $8.20 457 2,587 76% $7.05 533 2,854 84% 1800 - 1900 $5.50 641 2,798 82% $3.95 634 2,918 86%$3.95 679 3,079 91% $4.85 709 3,057 90%$6.55 677 2,903 85% 1900 - 2000 $3.85 617 2,312 68% $3.85 700 2,822 83% $3.85 577 2,293 67% $5.60 579 2,215 65% $6.05 670 2,276 67% Thursday 01/30/20 Friday 01/31/20 Thursday 01/23/20 Friday 01/24/20 Monday 01/27/20 Tuesday 01/28/20 Wednesday 01/29/20 Thursday 01/16/20 Friday 01/17/20 Monday 01/20/20 Tuesday 01/21/20 Wednesday 01/22/20 Thursday 01/09/20 Friday 01/10/20 Monday 01/13/20 Tuesday 01/14/20 Wednesday 01/15/20 Thursday 01/02/20 Friday 01/03/20 Monday 01/06/20 Tuesday 01/07/20 Wednesday 01/08/20 Monday 12/30/19 Tuesday 12/31/19 Wednesday 01/01/20 12 7 OCTA WESTBOUND PEAK-HOUR VOLUMES AM Time Price HOV Vol. Cap.Price HOV Vol. Cap.Price HOV Vol. Cap.Price HOV Vol. Cap.Price HOV Vol. Cap. 0400 - 0500 $1.70 37 106 3% $3.05 577 1,868 55% $3.05 532 1,582 47% 0500 - 0600 $1.70 53 118 3% $4.95 564 1,959 58% $4.70 554 2,022 59% 0600 - 0700 $1.70 26 101 3% $5.15 339 1,308 38% $4.95 397 1,531 45% 0700 - 0800 $1.70 47 115 3% $5.65 307 1,527 45% $5.50 249 1,295 38% 0800 - 0900 $1.70 106 248 7% $5.15 239 1,404 41% $4.95 272 1,350 40% 0900 - 1000 $3.05 167 417 12% $4.10 313 1,406 41% $4.10 287 1,401 41% AM Time Price HOV Vol. Cap.Price HOV Vol. Cap.Price HOV Vol. Cap.Price HOV Vol. Cap.Price HOV Vol. Cap. 0400 - 0500 $3.05 762 2,523 74% $3.05 769 2,484 73% $3.05 818 2,548 75% $3.05 764 2,430 71% $3.05 583 1,831 54% 0500 - 0600 $4.95 829 2,588 76% $4.95 870 2,634 77% $4.95 813 2,502 74% $4.95 806 2,635 78% $4.70 724 2,420 71% 0600 - 0700 $5.15 542 1,909 56% $5.15 509 1,953 57% $5.15 566 2,110 62% $5.15 557 1,928 57% $4.95 467 1,709 50% 0700 - 0800 $5.65 371 1,910 56% $5.65 349 1,921 57% $5.65 396 1,905 56% $5.65 400 2,021 59% $5.50 475 1,840 54% 0800 - 0900 $5.15 271 1,704 50% $5.15 255 1,861 55% $5.15 270 2,013 59% $5.15 285 1,950 57% $4.95 267 1,809 53% 0900 - 1000 $4.10 376 1,926 57% $4.10 328 1,936 57% $4.10 348 1,934 57% $4.10 322 1,943 57% $4.10 352 1,877 55% AM Time Price HOV Vol. Cap.Price HOV Vol. Cap.Price HOV Vol. Cap.Price HOV Vol. Cap.Price HOV Vol. Cap. 0400 - 0500 $3.05 751 2,609 77% $3.05 760 2,455 72% $3.05 800 2,566 75% $3.05 764 2,514 74% $3.05 609 1,998 59% 0500 - 0600 $4.95 771 2,517 74% $4.95 896 2,692 79% $4.95 836 2,553 75% $4.95 819 2,702 79% $4.70 732 2,472 73% 0600 - 0700 $5.15 558 2,072 61% $5.15 547 2,092 62% $5.15 601 2,144 63% $5.15 574 2,086 61% $4.95 613 2,165 64% 0700 - 0800 $5.65 416 2,123 62% $5.65 371 2,122 62% $5.65 416 2,012 59% $5.65 388 2,149 63% $5.50 383 1,928 57% 0800 - 0900 $5.15 244 2,029 60% $5.15 243 2,015 59% $5.15 210 1,893 56% $5.15 213 2,073 61% $4.95 243 1,885 55% 0900 - 1000 $4.10 273 1,897 56% $4.10 257 2,048 60% $4.10 218 1,853 55% $4.10 217 1,960 58% $4.10 250 1,823 54% AM Time Price HOV Vol. Cap.Price HOV Vol. Cap.Price HOV Vol. Cap.Price HOV Vol. Cap.Price HOV Vol. Cap. 0400 - 0500 $3.05 590 1,933 57% $3.05 738 2,492 73% $3.05 790 2,567 76% $3.05 783 2,513 74% $3.05 663 2,018 59% 0500 - 0600 $4.95 562 1,987 58% $4.95 887 2,642 78% $4.95 792 2,424 71% $4.95 860 2,674 79% $4.70 751 2,435 72% 0600 - 0700 $5.15 379 1,489 44% $5.15 576 2,171 64% $5.15 624 2,214 65% $5.15 574 1,879 55% $4.95 606 2,131 63% 0700 - 0800 $5.65 253 1,179 35% $5.65 407 2,150 63% $5.65 437 2,209 65% $5.65 428 2,055 60% $5.50 404 1,934 57% 0800 - 0900 $5.15 286 1,260 37% $5.15 235 2,129 63% $5.15 224 2,020 59% $5.15 243 2,188 64% $4.95 232 1,861 55% 0900 - 1000 $4.10 433 1,615 48% $4.10 223 2,043 60% $4.10 244 2,087 61% $4.10 266 2,117 62% $4.10 246 1,636 48% AM Time Price HOV Vol. Cap.Price HOV Vol. Cap.Price HOV Vol. Cap.Price HOV Vol. Cap.Price HOV Vol. Cap. 0400 - 0500 $3.05 770 2,607 77% $3.05 767 2,584 76% $3.05 781 2,606 77% $3.05 752 2,507 74% $3.05 641 2,071 61% 0500 - 0600 $4.95 765 2,486 73% $4.95 875 2,613 77% $4.95 832 2,552 75% $4.95 816 2,717 80% $4.70 739 2,573 76% 0600 - 0700 $5.15 557 2,163 64% $5.15 548 2,086 61% $5.15 627 2,178 64% $5.15 597 2,036 60% $4.95 574 2,152 63% 0700 - 0800 $5.65 375 2,036 60% $5.65 451 2,226 65% $5.65 413 2,058 61% $5.65 427 2,183 64% $5.50 428 1,919 56% 0800 - 0900 $5.15 213 2,035 60% $5.15 234 2,150 63% $5.15 255 2,097 62% $5.15 246 2,072 61% $4.95 234 1,891 56% 0900 - 1000 $4.10 211 1,942 57% $4.10 232 2,096 62% $4.10 231 2,074 61% $4.10 227 2,035 60% $4.10 252 1,921 57% Thursday 01/30/19 Friday 01/31/19 Thursday 01/23/19 Friday 01/24/19 Monday 01/27/19 Tuesday 01/28/19 Wednesday 01/29/19 Thursday 01/16/19 Friday 01/17/19 Monday 01/20/19 Tuesday 01/21/19 Wednesday 01/22/19 Thursday 01/09/19 Friday 01/10/19 Monday 01/13/19 Tuesday 01/14/19 Wednesday 01/15/19 Thursday 01/02/20 Friday 01/03/20 Monday 01/06/19 Tuesday 01/07/19 Wednesday 01/08/19 Monday 12/30/19 Tuesday 12/31/19 Wednesday 01/01/20 13 8 OCTA OPERATIONAL HIGHLIGHTS On-road Operations OCTA Customer Assistance Specialists (CAS) responded to 85 calls during the month of January. Of those calls, 66 were to assist disabled vehicles and 16 calls to remove debris. The CAS provided assistance to three accidents in the Express Lanes with one of those accidents originated from the SR91 general-purpose lanes. Electronic Toll and Traffic Management System Project Update Kapsch TrafficCom USA, Inc., (Kapsch), the toll lanes system integrator for the 91 Express Lanes, completed the replacement of the Electronic Toll and Traffic Management (ETTM) system at the current toll gantries. This new lane system is reading both the new 6C transponder protocol as well as the legacy Title 21 protocol. The next phase of the project, which begins next calendar year, entails the replacement of the closed-circuit television cameras along the corridor. New toll gantries will be constructed at the three entrances of the OCTA 91 Express Lanes after which Kapsch will install new ETTM equipment on the entrance gantries. 6C Transition Update Changes to the back-office system to incorporate the new 6C transponder protocol is underway. In January, the 91 Express Lanes continued to send letters to customers notifying them of the transition to 6C, as well as changes to the account plans, user agreement and privacy policy. In the upcoming weeks, distribution of the new welcome kit and sticker transponders will commence. It is envisioned the distribution of the new transponders to all the customers will take place over several months. 14 9 FINANCIAL HIGHLIGHTS OCTA Capital Asset Activity During the seven months ending January 31, 2020, capital asset activities included $195,292 for the ETTM system project, $5,920 for computer equipment and $325,411 for transponder purchases. 91 Express Lanes Operating Statement YTD as of : 1/31/2020 Description Actual (1)Budget (1)Dollar $Percent (%) Operating revenues: Toll revenue 29,163,391.49$ 30,684,797.00$ (1,521,405.51)$ (5.0) Fee revenue 4,223,400.79 2,757,864.00 1,465,536.79 53.1 Total operating revenues 33,386,792.28 33,442,661.00 (55,868.72) (0.2) Operating expenses: Contracted services 3,619,248.14 4,439,940.00 820,691.86 18.5 Administrative fee 1,653,680.00 1,656,599.00 2,919.00 0.2 Other professional services 665,868.10 1,593,630.00 927,761.90 58.2 Credit card processing fees 774,145.50 817,830.00 43,684.50 5.3 Toll road account servicing 412,010.24 1,404,000.00 991,989.76 70.7 Other insurance expense 217,638.75 437,325.00 219,686.25 50.2 Toll road maintenance supply repairs 141,320.42 310,419.00 169,098.58 54.5 Patrol services 644,910.67 571,445.00 (73,465.67) (12.9) Building equipment repairs and maint 20,689.64 188,944.00 168,254.36 89.0 6C Transponders 250,518.75 125,000.00 (125,518.75) (100.4) Other services (9,221.50) 18,331.00 27,552.50 150.3 Utilities 28,473.76 42,861.00 14,387.24 33.6 Office expense 3,120.21 107,941.00 104,820.79 97.1 Bad debt expense 103,882.04 - (103,882.04) N/A Miscellaneous (2)42,647.12 83,425.00 40,777.88 48.9 Leases 237,716.52 268,226.00 30,509.48 11.4 Total operating expenses 8,806,648.36 12,065,916.00 3,259,267.64 27.0 Depreciation and amortization (3)2,062,751.07 - (2,062,751.07) N/A Operating income (loss)22,517,392.85 21,376,745.00 1,140,647.85 5.3 Nonoperating revenues (expenses): Reimbursement from Other Agencies 661,599.55 906,250.00 (244,650.45) (27.0) Interest income 3,510,275.74 2,214,387.00 1,295,888.74 58.5 Interest expense (2,698,887.30) (2,748,704.00) 49,816.70 1.8 Other 32,769.18 - 32,769.18 N/A Total nonoperating revenues (expenses)1,505,757.17 371,933.00 1,133,824.17 (304.8) Transfers in - - - N/A Transfers out (4)(14,460,192.17) (25,000.00) (14,435,192.17) (57,740.8) Net income (loss)9,562,957.85$ 21,723,678.00$ (12,160,720.15)$ (56.0) ¹Actual amounts are accounted for on the accrual basis of accounting in an enterprise fund. Budget amounts are accounted for on a modified accrual basis of accounting. ²Miscellaneous expenses include: Bond Insurance Costs, Bank Service Charge, Transponder Materials. ³Depreciation and amortization are not budgeted items. 4For M2 Project I and Project J expense reimbursement. YTD Variance 15 10 OPERATIONS OVERVIEW RCTC TRAFFIC AND REVENUE STATISTICS FOR RCTC Total traffic volume on the 91 Express Lanes for January 2020 was 1,265,369. This represents a daily average of 40,818 vehicles. This is a 6.7% increase in total traffic volume from the same period last year, which totaled 1,186,225. Potential toll revenue for the month was $5,827,403, which represents an increase of 22.3% from the prior year’s total of $4,764,682. Carpool percentage for January was 23.03% as compared to the previous year’s rate of 24.28%. Month-to-date traffic and revenue data are summarized in the table below. The following trip and revenue statistics tables represent all trips taken on the RCTC 91 Express Lanes and associated potential revenue for the month of January 2020. Current Month-to-Date (MTD) as of January 31, 2020 Trips JAN-20 MTD Actual Stantec MTD Projected # Variance % Variance JAN-19 MTD Actual Yr-to-Yr % Variance Full Toll Lanes 973,936 917,386 56,550 6.2% 898,175 8.4% 3+ Lanes 291,433 300,900 (9,467) (3.1%)288,050 1.2% Total Gross Trips 1,265,369 1,218,286 47,083 3.9% 1,186,225 6.7% Revenue Full Toll Lanes $5,789,888 $3,695,857 $2,094,031 56.7% $4,724,916 22.5% 3+ Lanes $37,514 $0 $37,514 $39,766 (5.7%) Total Gross Revenue $5,827,403 $3,695,857 $2,131,545 57.7% $4,764,682 22.3% Average Revenue per Trip Average Full Toll Lanes $5.94 $4.03 $1.91 47.4% $5.26 12.9% Average 3+ Lanes $0.13 $0.00 $0.13 $0.14 (7.1%) Average Gross Revenue $4.61 $3.03 $1.58 52.1% $4.02 14.7% 16 11 The 2020 fiscal year-to-date (YTD) traffic volume is 3.7% higher when compared with the same period last year. The 2020 fiscal year-to-date revenue is 21.3% higher than for the same period last year. The traffic and revenue increases are attributed to higher demand and increased toll rates to manage the demand. Year-to-date average revenue per-trip is $4.27. Fiscal year-to-date traffic and revenue data are summarized in the table below. The following trip and revenue statistics tables represent all trips taken on the RCTC 91 Express Lanes and associated potential revenue for the months of July 2019 through January 2020. FY 2019-20 Year to Date as of January 31, 2020 Trips FY 2019-20 YTD Actual Stantec YTD Projected # Variance % Variance FY 2018-19 YTD Actual Yr-to-Yr % Variance Full Toll Lanes 6,942,948 6,850,743 92,205 1.3%6,675,335 4.0% 3+ Lanes 2,199,852 2,227,371 (27,519) (1.2%)2,137,267 2.9% Total Gross Trips 9,142,800 9,078,114 64,686 0.7%8,812,602 3.7% Revenue Full Toll Lanes $38,779,965 $27,011,329 $11,768,636 43.6%$31,924,543 21.5% 3+ Lanes $253,813 $0 $253,813 $252,293 0.6% Total Gross Revenue $39,033,778 $27,011,329 $12,022,449 44.5%$32,176,836 21.3% Average Revenue per Trip Average Full Toll Lanes $5.59 $3.94 $1.65 41.9%$4.78 16.9% Average 3+ Lanes $0.12 $0.00 $0.12 $0.12 0.0% Average Gross Revenue $4.27 $2.98 $1.29 43.3%$3.65 17.0% 17 12 RCTC Traffic and Revenue Summary The chart below reflects the total trips broken down between Full Toll lanes and HOV3+ lanes for FY 2019-20 on a monthly basis. The chart below reflects the gross potential revenue breakdown between Full Toll lanes and HOV3+ lanes for FY 2019-20 on a monthly basis. 960,601 1,040,805 984,484 1,034,686 959,129 945,151 973,936 354,489 361,276 315,806 313,543 315,057 309,435 291,433 0 175,000 350,000 525,000 700,000 875,000 1,050,000 1,225,000 1,400,000 1,575,000 Jan-00 Jan-00 Jan-00 Jan-00 Jan-00 Jan-00 Jan-00 Jan-00 Jan-00 Jan-00 Jan-00 Jan-00Volume Month FY 2019-20 Traffic Volume Overview Full Toll Lanes 3+ Lanes $5,213,968 $5,588,508 $5,326,713 $6,320,045 $5,301,867 $5,238,975 $5,789,888 $43,333 $45,015 $34,653 $26,718 $28,411 $38,169 $37,514 $2,800,000 $3,200,000 $3,600,000 $4,000,000 $4,400,000 $4,800,000 $5,200,000 $5,600,000 $6,000,000 $6,400,000 $6,800,000 Jan-00 Jan-00 Jan-00 Jan-00 Jan-00 Jan-00 Jan-00 Jan-00 Jan-00 Jan-00 Jan-00 Jan-00Revenue Month FY 2019-20 Revenue Summary Full Toll Lanes 3+ Lanes 18 13 RCTC PEAK-HOUR VOLUMES RCTC evaluates traffic volumes for peak period hours and either increases or decreases tolls according to the toll rate policy. The next quarterly adjustment is scheduled for April 1, 2020. RCTC E ASTBOUND PEAK -HOUR VOLUMES Eastbound PM Peak - County Line to McKinley PM Time Price HOV SOV Vol.LOS Price HOV SOV Vol.LOS Price HOV SOV Vol.LOS Price HOV SOV Vol.LOS Price HOV SOV Vol.LOS 1400 - 1500 $2.25 167 256 423 B $11.85 274 935 1,209 E $21.00 308 1,039 1,347 F 1500 - 1600 $1.55 175 265 440 B $11.35 323 1,174 1,497 F $18.70 303 773 1,076 D 1600 - 1700 $1.55 129 231 360 A $7.50 291 1,043 1,334 F $10.45 210 880 1,090 D 1700 - 1800 $1.55 178 226 404 B $5.30 236 827 1,063 D $6.95 228 812 1,040 D 1800 - 1900 $1.55 162 197 359 A $5.30 243 640 883 C $5.30 240 711 951 C 1900 - 2000 $1.55 169 174 343 A $5.30 192 429 621 B $5.30 258 521 779 B PM Time Price HOV SOV Vol.LOS Price HOV SOV Vol.LOS Price HOV SOV Vol.LOS Price HOV SOV Vol.LOS Price HOV SOV Vol.LOS 1400 - 1500 $5.30 213 986 1,199 D $6.95 219 993 1,212 E $9.00 241 1,064 1,305 F $11.85 213 977 1,190 D $21.00 269 1,113 1,382 F 1500 - 1600 $7.35 281 957 1,238 E $6.95 304 916 1,220 E $9.90 306 935 1,241 E $11.35 318 1,019 1,337 F $18.70 338 884 1,222 E 1600 - 1700 $5.30 217 880 1,097 D $5.30 185 858 1,043 D $5.30 185 960 1,145 D $7.50 208 960 1,168 D $10.45 242 1,007 1,249 E 1700 - 1800 $5.30 212 819 1,031 D $5.30 240 785 1,025 D $5.30 196 883 1,079 D $5.30 195 807 1,002 D $6.95 267 936 1,203 E 1800 - 1900 $5.30 249 688 937 C $5.30 259 739 998 C $5.30 260 777 1,037 D $5.30 267 811 1,078 D $5.30 308 916 1,224 E 1900 - 2000 $2.25 221 530 751 B $4.20 206 594 800 B $5.30 252 561 813 C $5.30 214 607 821 C $5.30 281 722 1,003 D PM Time Price HOV SOV Vol.LOS Price HOV SOV Vol.LOS Price HOV SOV Vol.LOS Price HOV SOV Vol.LOS Price HOV SOV Vol.LOS 1400 - 1500 $5.30 202 869 1,071 D $6.95 318 1,791 2,109 F $9.00 227 1,047 1,274 E $11.85 231 1,013 1,244 E $21.00 368 1,155 1,523 F 1500 - 1600 $7.35 299 949 1,248 E $6.95 373 1,535 1,908 F $9.90 275 955 1,230 E $11.35 320 1,090 1,410 F $18.70 371 936 1,307 F 1600 - 1700 $5.30 183 906 1,089 D $5.30 166 862 1,028 D $5.30 183 943 1,126 D $7.50 209 946 1,155 D $10.45 250 947 1,197 D 1700 - 1800 $5.30 201 853 1,054 D $5.30 197 848 1,045 D $5.30 190 924 1,114 D $5.30 198 826 1,024 D $6.95 315 908 1,223 E 1800 - 1900 $5.30 275 777 1,052 D $5.30 252 834 1,086 D $5.30 263 785 1,048 D $5.30 311 873 1,184 D $5.30 366 901 1,267 E 1900 - 2000 $2.25 161 533 694 B $4.20 231 732 963 C $5.30 234 683 917 C $5.30 218 719 937 C $5.30 337 888 1,225 E PM Time Price HOV SOV Vol.LOS Price HOV SOV Vol.LOS Price HOV SOV Vol.LOS Price HOV SOV Vol.LOS Price HOV SOV Vol.LOS 1400 - 1500 $5.30 299 916 1,215 E $6.95 197 897 1,094 D $9.00 226 1,001 1,227 E $11.85 255 1,014 1,269 E $21.00 307 1,134 1,441 F 1500 - 1600 $7.35 366 966 1,332 F $6.95 299 941 1,240 E $9.90 276 994 1,270 E $11.35 297 1,117 1,414 F $18.70 346 936 1,282 E 1600 - 1700 $5.30 244 848 1,092 D $5.30 165 952 1,117 D $5.30 203 929 1,132 D $7.50 188 1,002 1,190 D $10.45 236 961 1,197 D 1700 - 1800 $5.30 284 752 1,036 D $5.30 201 814 1,015 D $5.30 224 866 1,090 D $5.30 177 854 1,031 D $6.95 208 852 1,060 D 1800 - 1900 $5.30 318 615 933 C $5.30 262 741 1,003 D $5.30 273 842 1,115 D $5.30 253 867 1,120 D $5.30 361 871 1,232 E 1900 - 2000 $2.25 209 339 548 B $4.20 181 563 744 B $5.30 235 688 923 C $5.30 232 847 1,079 D $5.30 372 872 1,244 E PM Time Price HOV SOV Vol.LOS Price HOV SOV Vol.LOS Price HOV SOV Vol.LOS Price HOV SOV Vol.LOS Price HOV SOV Vol.LOS 1400 - 1500 $5.30 149 640 789 B $6.95 220 954 1,174 D $9.00 236 981 1,217 E $11.85 229 1,015 1,244 E $21.00 290 1,098 1,388 F 1500 - 1600 $7.35 317 1,006 1,323 F $6.95 280 957 1,237 E $9.90 309 932 1,241 E $11.35 293 1,112 1,405 F $18.70 375 880 1,255 E 1600 - 1700 $5.30 183 925 1,108 D $5.30 174 902 1,076 D $5.30 184 952 1,136 D $7.50 177 984 1,161 D $10.45 232 987 1,219 E 1700 - 1800 $5.30 197 880 1,077 D $5.30 197 811 1,008 D $5.30 243 812 1,055 D $5.30 197 789 986 C $6.95 253 969 1,222 E 1800 - 1900 $5.30 279 765 1,044 D $5.30 263 798 1,061 D $5.30 289 795 1,084 D $5.30 281 847 1,128 D $5.30 285 909 1,194 D 1900 - 2000 $2.25 239 651 890 C $4.20 234 806 1,040 D $5.30 235 574 809 C $5.30 231 675 906 C $5.30 307 761 1,068 D 01/09/20 Friday 01/10/20Monday01/06/20 Tuesday 01/07/20 Wednesday 01/08/20 Wednesday 01/01/20 Thursday 01/02/20 Friday 01/03/20Monday12/30/19 Tuesday 12/31/19 Thursday Monday 01/20/20 Tuesday 01/21/20 Wednesday 01/22/20 Wednesday 01/15/20 Thursday 01/16/20 Friday 01/17/20Monday01/13/20 Tuesday 01/14/20 Monday 01/27/20 Tuesday 01/28/20 Thursday 01/23/20 Friday 01/24/20 Thursday 01/30/20 Friday 01/31/20Wednesday01/29/20 19 14 Eastbound PM Peak - County Line to I-15 South PM Time Price HOV SOV Vol.LOS Price HOV SOV Vol.LOS Price HOV SOV Vol.LOS Price HOV SOV Vol.LOS Price HOV SOV Vol.LOS 1400 - 1500 $1.95 94 159 253 A $5.30 145 640 785 B $5.30 146 706 852 C 1500 - 1600 $1.95 106 149 255 A $5.30 169 781 950 C $2.95 163 661 824 C 1600 - 1700 $1.95 82 150 232 A $2.95 127 714 841 C $2.95 104 602 706 B 1700 - 1800 $1.95 114 134 248 A $2.95 125 534 659 B $2.95 140 558 698 B 1800 - 1900 $1.95 133 161 294 A $2.95 145 458 603 B $2.95 148 450 598 B 1900 - 2000 $1.95 109 113 222 A $2.95 112 334 446 B $2.95 151 326 477 B PM Time Price HOV SOV Vol.LOS Price HOV SOV Vol.LOS Price HOV SOV Vol.LOS Price HOV SOV Vol.LOS Price HOV SOV Vol.LOS 1400 - 1500 $2.95 118 674 792 B $5.30 120 710 830 C $5.30 151 755 906 C $5.30 129 704 833 C $5.30 156 821 977 C 1500 - 1600 $5.30 142 685 827 C $2.95 175 664 839 C $2.95 142 697 839 C $5.30 164 811 975 C $2.95 158 655 813 C 1600 - 1700 $2.95 121 701 822 C $2.95 124 652 776 B $2.95 124 765 889 C $2.95 113 678 791 B $2.95 121 694 815 C 1700 - 1800 $2.95 128 636 764 B $2.95 122 613 735 B $2.95 128 588 716 B $2.95 122 539 661 B $2.95 132 670 802 C 1800 - 1900 $2.95 167 535 702 B $2.95 144 544 688 B $2.95 155 586 741 B $2.95 181 627 808 C $2.95 199 592 791 B 1900 - 2000 $2.95 174 414 588 B $2.95 152 465 617 B $2.95 198 440 638 B $2.95 174 484 658 B $2.95 210 474 684 B PM Time Price HOV SOV Vol.LOS Price HOV SOV Vol.LOS Price HOV SOV Vol.LOS Price HOV SOV Vol.LOS Price HOV SOV Vol.LOS 1400 - 1500 $2.95 128 642 770 B $5.30 0 0 0 A $5.30 104 759 863 C $5.30 101 652 753 B $5.30 145 854 999 C 1500 - 1600 $5.30 159 711 870 C $2.95 35 81 116 A $2.95 139 678 817 C $5.30 139 815 954 C $2.95 118 597 715 B 1600 - 1700 $2.95 104 657 761 B $2.95 94 693 787 B $2.95 106 687 793 B $2.95 120 653 773 B $2.95 93 574 667 B 1700 - 1800 $2.95 108 626 734 B $2.95 89 581 670 B $2.95 111 624 735 B $2.95 107 566 673 B $2.95 132 593 725 B 1800 - 1900 $2.95 151 582 733 B $2.95 129 620 749 B $2.95 134 620 754 B $2.95 129 569 698 B $2.95 173 538 711 B 1900 - 2000 $2.95 132 411 543 B $2.95 149 623 772 B $2.95 145 521 666 B $2.95 132 529 661 B $2.95 184 536 720 B PM Time Price HOV SOV Vol.LOS Price HOV SOV Vol.LOS Price HOV SOV Vol.LOS Price HOV SOV Vol.LOS Price HOV SOV Vol.LOS 1400 - 1500 $2.95 169 619 788 B $5.30 98 729 827 C $5.30 101 703 804 C $5.30 120 722 842 C $5.30 164 827 991 C 1500 - 1600 $5.30 190 682 872 C $2.95 126 648 774 B $2.95 135 702 837 C $5.30 132 788 920 C $2.95 144 587 731 B 1600 - 1700 $2.95 133 633 766 B $2.95 91 692 783 B $2.95 101 709 810 C $2.95 90 689 779 B $2.95 97 607 704 B 1700 - 1800 $2.95 137 564 701 B $2.95 112 636 748 B $2.95 124 651 775 B $2.95 91 526 617 B $2.95 126 558 684 B 1800 - 1900 $2.95 158 405 563 B $2.95 142 602 744 B $2.95 146 608 754 B $2.95 117 619 736 B $2.95 161 515 676 B 1900 - 2000 $2.95 125 280 405 B $2.95 118 464 582 B $2.95 151 506 657 B $2.95 150 648 798 B $2.95 186 534 720 B PM Time Price HOV SOV Vol.LOS Price HOV SOV Vol.LOS Price HOV SOV Vol.LOS Price HOV SOV Vol.LOS Price HOV SOV Vol.LOS 1400 - 1500 $2.95 74 510 584 B $5.30 86 721 807 C $5.30 117 713 830 C $5.30 103 728 831 C $5.30 139 801 940 C 1500 - 1600 $5.30 124 670 794 B $2.95 118 630 748 B $2.95 138 659 797 B $5.30 149 795 944 C $2.95 149 608 757 B 1600 - 1700 $2.95 110 648 758 B $2.95 100 644 744 B $2.95 131 686 817 C $2.95 96 686 782 B $2.95 118 609 727 B 1700 - 1800 $2.95 112 630 742 B $2.95 100 615 715 B $2.95 132 567 699 B $2.95 107 563 670 B $2.95 113 650 763 B 1800 - 1900 $2.95 137 578 715 B $2.95 135 569 704 B $2.95 164 585 749 B $2.95 154 635 789 B $2.95 145 584 729 B 1900 - 2000 $2.95 156 463 619 B $2.95 140 615 755 B $2.95 155 497 652 B $2.95 144 466 610 B $2.95 141 482 623 B Thursday 01/30/20 Friday 01/31/20Monday01/27/20 Tuesday 01/28/20 Wednesday 01/29/20 Wednesday 01/22/20 Thursday 01/23/20 Friday 01/24/20Monday01/20/20 Tuesday 01/21/20 Thursday 01/16/20 Friday 01/17/20Monday01/13/20 Tuesday 01/14/20 Wednesday 01/15/20 Wednesday 01/08/20 Thursday 01/09/20 Friday 01/10/20Monday01/06/20 Tuesday 01/07/20 Monday 12/30/19 Tuesday 12/31/19 Wednesday 01/01/20 Thursday 01/02/20 Friday 01/03/20 20 15 RCTC W ESTBOUND PEAK-HOUR VOLUMES Westbound AM Peak - McKinley to County Line AM Time Price HOV SOV Vol.LOS Price HOV SOV Vol.LOS Price HOV SOV Vol.LOS Price HOV SOV Vol.LOS Price HOV SOV Vol.LOS 0400 - 0500 $1.55 13 29 42 A $10.50 274 802 1,076 D $5.30 252 536 788 B 0500 - 0600 $1.55 18 21 39 A $17.50 308 804 1,112 D $12.20 305 811 1,116 D 0600 - 0700 $1.55 5 31 36 A $19.40 272 613 885 C $11.45 244 767 1,011 D 0700 - 0800 $1.55 20 40 60 A $15.30 250 942 1,192 D $9.30 205 835 1,040 D 0800 - 0900 $1.55 46 82 128 A $12.20 152 846 998 C $8.00 143 727 870 C 0900 - 1000 $1.55 79 129 208 A $9.00 177 624 801 C $5.30 144 573 717 B AM Time Price HOV SOV Vol.LOS Price HOV SOV Vol.LOS Price HOV SOV Vol.LOS Price HOV SOV Vol.LOS Price HOV SOV Vol.LOS 0400 - 0500 $10.80 354 1,122 1,476 F $10.80 364 1,084 1,448 F $10.80 421 1,085 1,506 F $10.50 401 1,039 1,440 F $5.30 308 633 941 C 0500 - 0600 $23.25 481 939 1,420 F $22.80 526 958 1,484 F $19.75 441 793 1,234 E $17.50 468 1,029 1,497 F $12.20 383 1,014 1,397 F 0600 - 0700 $19.55 335 902 1,237 E $17.45 317 823 1,140 D $19.40 361 1,094 1,455 F $19.40 373 723 1,096 D $11.45 386 1,004 1,390 F 0700 - 0800 $16.35 277 1,228 1,505 F $16.35 271 1,250 1,521 F $17.10 286 1,251 1,537 F $15.30 285 1,242 1,527 F $9.30 437 1,556 1,993 F 0800 - 0900 $11.15 190 1,372 1,562 F $11.45 178 1,314 1,492 F $11.45 165 1,370 1,535 F $12.20 162 1,213 1,375 F $8.00 159 1,087 1,246 E 0900 - 1000 $6.95 206 901 1,107 D $9.00 153 926 1,079 D $8.00 177 910 1,087 D $9.00 155 967 1,122 D $5.30 160 803 963 C AM Time Price HOV SOV Vol.LOS Price HOV SOV Vol.LOS Price HOV SOV Vol.LOS Price HOV SOV Vol.LOS Price HOV SOV Vol.LOS 0400 - 0500 $10.80 372 1,143 1,515 F $10.80 371 1,019 1,390 F $10.80 422 1,099 1,521 F $10.50 413 1,057 1,470 F $5.30 284 734 1,018 D 0500 - 0600 $23.25 417 843 1,260 E $22.80 557 1,029 1,586 F $19.75 441 745 1,186 D $17.50 451 1,086 1,537 F $12.20 393 1,036 1,429 F 0600 - 0700 $19.55 339 980 1,319 E $17.45 357 933 1,290 E $19.40 386 1,119 1,505 F $19.40 383 807 1,190 D $11.45 418 1,216 1,634 F 0700 - 0800 $16.35 299 1,347 1,646 F $16.35 331 1,292 1,623 F $17.10 300 1,332 1,632 F $15.30 274 1,401 1,675 F $9.30 296 1,242 1,538 F 0800 - 0900 $11.15 173 1,402 1,575 F $11.45 197 1,382 1,579 F $11.45 181 1,370 1,551 F $12.20 158 1,508 1,666 F $8.00 139 1,205 1,344 E 0900 - 1000 $6.95 151 971 1,122 D $9.00 143 1,020 1,163 D $8.00 145 944 1,089 D $9.00 133 956 1,089 D $5.30 146 808 954 C AM Time Price HOV SOV Vol.LOS Price HOV SOV Vol.LOS Price HOV SOV Vol.LOS Price HOV SOV Vol.LOS Price HOV SOV Vol.LOS 0400 - 0500 $10.80 299 776 1,075 D $10.80 358 1,118 1,476 F $10.80 412 1,140 1,552 F $10.50 426 1,126 1,552 F $5.30 337 731 1,068 D 0500 - 0600 $23.25 313 730 1,043 D $22.80 521 955 1,476 F $19.75 422 688 1,110 D $17.50 521 1,110 1,631 F $12.20 446 1,024 1,470 F 0600 - 0700 $19.55 218 690 908 C $17.45 325 950 1,275 E $19.40 407 1,028 1,435 F $19.40 396 640 1,036 D $11.45 435 1,188 1,623 F 0700 - 0800 $16.35 185 675 860 C $16.35 277 1,384 1,661 F $17.10 332 1,380 1,712 F $15.30 353 1,228 1,581 F $9.30 312 1,218 1,530 F 0800 - 0900 $11.15 165 695 860 C $11.45 156 1,476 1,632 F $11.45 178 1,417 1,595 F $12.20 207 1,431 1,638 F $8.00 165 1,114 1,279 E 0900 - 1000 $6.95 235 638 873 C $9.00 159 1,049 1,208 E $8.00 135 1,006 1,141 D $9.00 177 1,113 1,290 E $5.30 130 757 887 C AM Time Price HOV SOV Vol.LOS Price HOV SOV Vol.LOS Price HOV SOV Vol.LOS Price HOV SOV Vol.LOS Price HOV SOV Vol.LOS 0400 - 0500 $10.80 387 1,150 1,537 F $10.80 350 1,147 1,497 F $10.80 385 1,163 1,548 F $10.50 341 1,140 1,481 F $5.30 323 790 1,113 D 0500 - 0600 $23.25 450 910 1,360 F $22.80 555 1,029 1,584 F $19.75 481 794 1,275 E $17.50 459 1,193 1,652 F $12.20 411 1,076 1,487 F 0600 - 0700 $19.55 352 993 1,345 E $17.45 331 824 1,155 D $19.40 440 1,102 1,542 F $19.40 367 785 1,152 D $11.45 398 1,216 1,614 F 0700 - 0800 $16.35 291 1,308 1,599 F $16.35 314 1,319 1,633 F $17.10 337 1,262 1,599 F $15.30 298 1,375 1,673 F $9.30 304 1,164 1,468 F 0800 - 0900 $11.15 159 1,441 1,600 F $11.45 200 1,447 1,647 F $11.45 205 1,461 1,666 F $12.20 182 1,439 1,621 F $8.00 156 1,160 1,316 E 0900 - 1000 $6.95 150 1,024 1,174 D $9.00 168 1,081 1,249 E $8.00 159 1,091 1,250 E $9.00 140 1,128 1,268 E $5.30 150 833 983 C 01/09/20 Friday 01/10/20Monday01/06/20 Tuesday 01/07/20 Wednesday 01/08/20 Wednesday 01/01/20 Thursday 01/02/20 Friday 01/03/20Monday12/30/19 Tuesday 12/31/19 Thursday Monday 01/20/20 Tuesday 01/21/20 Wednesday 01/22/20 Wednesday 01/15/20 Thursday 01/16/20 Friday 01/17/20Monday01/13/20 Tuesday 01/14/20 Monday 01/27/20 Tuesday 01/28/20 Thursday 01/23/20 Friday 01/24/20 Thursday 01/30/20 Friday 01/31/20Wednesday01/29/20 21 16 Westbound AM Peak - I-15 North to County Line AM Time Price HOV SOV Vol.LOS Price HOV SOV Vol.LOS Price HOV SOV Vol.LOS Price HOV SOV Vol.LOS Price HOV SOV Vol.LOS 0400 - 0500 $1.95 20 40 60 A $5.30 167 571 738 B $5.30 151 477 628 B 0500 - 0600 $1.95 24 57 81 A $13.50 231 831 1,062 D $6.85 200 796 996 C 0600 - 0700 $1.95 14 43 57 A $15.55 205 712 917 C $8.85 176 733 909 C 0700 - 0800 $1.95 17 39 56 A $12.75 135 726 861 C $6.85 89 742 831 C 0800 - 0900 $1.95 41 78 119 A $8.85 81 718 799 B $5.30 92 592 684 B 0900 - 1000 $1.95 60 109 169 A $5.30 116 580 696 B $2.95 131 619 750 B AM Time Price HOV SOV Vol.LOS Price HOV SOV Vol.LOS Price HOV SOV Vol.LOS Price HOV SOV Vol.LOS Price HOV SOV Vol.LOS 0400 - 0500 $6.85 212 812 1,024 D $6.85 220 737 957 C $5.30 245 721 966 C $5.30 238 701 939 C $5.30 149 587 736 B 0500 - 0600 $19.05 344 1,119 1,463 F $18.60 344 1,040 1,384 E $16.60 307 1,131 1,438 F $13.50 360 1,126 1,486 F $6.85 269 969 1,238 E 0600 - 0700 $19.35 296 982 1,278 E $18.60 286 1,169 1,455 F $20.70 267 1,050 1,317 E $15.55 287 1,076 1,363 E $8.85 156 386 542 B 0700 - 0800 $12.15 177 1,097 1,274 E $14.80 188 1,132 1,320 E $13.80 174 1,084 1,258 E $12.75 199 1,206 1,405 F $6.85 197 939 1,136 D 0800 - 0900 $6.85 95 772 867 C $8.85 102 1,041 1,143 D $8.85 123 1,087 1,210 E $8.85 126 1,022 1,148 D $5.30 112 925 1,037 D 0900 - 1000 $5.30 149 744 893 C $5.30 138 812 950 C $5.30 163 802 965 C $5.30 158 787 945 C $2.95 141 663 804 C AM Time Price HOV SOV Vol.LOS Price HOV SOV Vol.LOS Price HOV SOV Vol.LOS Price HOV SOV Vol.LOS Price HOV SOV Vol.LOS 0400 - 0500 $6.85 198 847 1,045 D $6.85 243 756 999 C $5.30 232 713 945 C $5.30 245 710 955 C $5.30 139 649 788 B 0500 - 0600 $19.05 316 1,177 1,493 F $18.60 337 1,024 1,361 E $16.60 369 1,138 1,507 F $13.50 328 1,173 1,501 F $6.85 243 1,029 1,272 E 0600 - 0700 $19.35 309 1,067 1,376 E $18.60 286 1,126 1,412 F $20.70 296 1,090 1,386 E $15.55 266 1,125 1,391 E $8.85 255 968 1,223 E 0700 - 0800 $12.15 212 1,165 1,377 E $14.80 234 1,236 1,470 F $13.80 178 1,089 1,267 E $12.75 167 1,112 1,279 E $6.85 152 1,060 1,212 E 0800 - 0900 $6.85 107 1,157 1,264 E $8.85 111 1,163 1,274 E $8.85 78 1,058 1,136 D $8.85 71 1,110 1,181 D $5.30 91 941 1,032 D 0900 - 1000 $5.30 120 811 931 C $5.30 101 882 983 C $5.30 95 904 999 C $5.30 80 875 955 C $2.95 81 736 817 C AM Time Price HOV SOV Vol.LOS Price HOV SOV Vol.LOS Price HOV SOV Vol.LOS Price HOV SOV Vol.LOS Price HOV SOV Vol.LOS 0400 - 0500 $6.85 147 613 760 B $6.85 185 825 1,010 D $5.30 197 796 993 C $5.30 225 689 914 C $5.30 169 630 799 B 0500 - 0600 $19.05 221 802 1,023 D $18.60 326 1,052 1,378 E $16.60 321 1,058 1,379 E $13.50 334 1,119 1,453 F $6.85 280 950 1,230 E 0600 - 0700 $19.35 182 698 880 C $18.60 307 1,260 1,567 F $20.70 333 1,112 1,445 F $15.55 306 958 1,264 E $8.85 267 944 1,211 E 0700 - 0800 $12.15 91 637 728 B $14.80 206 1,292 1,498 F $13.80 242 1,211 1,453 F $12.75 232 1,148 1,380 E $6.85 167 991 1,158 D 0800 - 0900 $6.85 95 575 670 B $8.85 103 1,246 1,349 E $8.85 95 1,136 1,231 E $8.85 124 1,229 1,353 E $5.30 77 969 1,046 D 0900 - 1000 $5.30 144 542 686 B $5.30 84 898 982 C $5.30 82 916 998 C $5.30 111 920 1,031 D $2.95 87 722 809 C AM Time Price HOV SOV Vol.LOS Price HOV SOV Vol.LOS Price HOV SOV Vol.LOS Price HOV SOV Vol.LOS Price HOV SOV Vol.LOS 0400 - 0500 $6.85 190 850 1,040 D $6.85 218 806 1,024 D $5.30 203 774 977 C $5.30 200 795 995 C $5.30 166 657 823 C 0500 - 0600 $19.05 279 1,131 1,410 F $18.60 326 1,016 1,342 E $16.60 341 1,125 1,466 F $13.50 316 1,151 1,467 F $6.85 255 1,057 1,312 E 0600 - 0700 $19.35 279 1,150 1,429 F $18.60 308 1,220 1,528 F $20.70 334 1,011 1,345 E $15.55 284 1,111 1,395 E $8.85 239 951 1,190 D 0700 - 0800 $12.15 179 1,163 1,342 E $14.80 239 1,249 1,488 F $13.80 194 1,155 1,349 E $12.75 199 1,221 1,420 F $6.85 174 963 1,137 D 0800 - 0900 $6.85 91 1,200 1,291 E $8.85 103 1,333 1,436 F $8.85 112 1,108 1,220 E $8.85 80 1,212 1,292 E $5.30 83 966 1,049 D 0900 - 1000 $5.30 92 861 953 C $5.30 84 920 1,004 D $5.30 103 907 1,010 D $5.30 85 883 968 C $2.95 93 855 948 C Thursday 01/02/20 Friday 01/03/20Monday12/30/19 Tuesday 12/31/19 Wednesday 01/01/20 Monday 01/13/20 Tuesday 01/14/20 Wednesday 01/15/20 Wednesday 01/08/20 Thursday 01/09/20 Friday 01/10/20Monday01/06/20 Tuesday 01/07/20 Monday 01/20/20 Tuesday 01/21/20 Thursday 01/16/20 Friday 01/17/20 Thursday 01/30/20 Friday 01/31/20Monday01/27/20 Tuesday 01/28/20 Wednesday 01/29/20 Wednesday 01/22/20 Thursday 01/23/20 Friday 01/24/20 22 17 RCTC OP ERATIONAL HIGHLIGHTS On-road Operations RCTC Freeway Service Patrol (FSP) responded to 64 calls during the month of January. Of those calls, 55 were to assist disabled vehicles, 2 calls to remove debris and 7 were in response to accidents in the Express Lanes. 6C Transponder Technology In January, the 91 Express Lanes continued to send letters to customers notifying them of the transition to the new 6C protocol, as well as changes to the account plans, user agreement and privacy policy. A new welcome kit, which includes mounting instructions, has been designed and developed and will be sent with the new sticker transponders in the upcoming weeks. It is envisioned the distribution of the new transponders to all the customers will take place over several months. 23 18 FINANCIAL HIGHLIGHTS RCTC RCTC 91 Express Lanes Operating Statement 1/31/2020 Description Budget Dollar $Percent (%) Operating revenues: Toll Revenue 35,148,298.36$ 21,343,641.67$ 13,804,656.69$ 64.7 Fee Revenue 4,609,003.97 3,080,175.00 1,528,828.97 49.6 Total operating revenues 39,757,302.33 24,423,816.67 15,333,485.66 62.8 Operating expenses: Salaries and Benefits 465,002.58 789,483.33 324,480.75 41.1 Legal Services 129,575.29 204,166.67 74,591.38 36.5 Advisory Services 46,070.58 43,750.00 (2,320.58) (5.3) Audit and Accounting Fees 46,000.00 27,416.67 (18,583.33) (67.8) Service Fees 1,086.78 15,166.67 14,079.89 92.8 Other Professional Services 133,791.00 860,941.67 727,150.67 84.5 Lease Expense 127,521.07 149,625.00 22,103.93 14.8 Operations 1,463,311.34 2,116,625.00 653,313.66 30.9 Utilities 14,631.92 36,458.33 21,826.41 59.9 Supplies and Materials 123.62 2,916.67 2,793.05 95.8 Membership and Subscription Fees 20,056.75 14,583.33 (5,473.42) (37.5) Office Equipment & Furniture (Non-Capital)747.12 2,916.67 2,169.55 74.4 Maintenance/Repairs 89,457.41 204,050.00 114,592.59 56.2 Training Seminars and Conferences 350.00 2,625.00 2,275.00 86.7 Transportation Expenses 1,993.97 4,375.00 2,381.03 54.4 Lodging 2,455.52 4,083.33 1,627.81 39.9 Meals 622.88 583.33 (39.55) (6.8) Other Staff Expenses 508.65 583.33 74.68 12.8 Advertising 2,106.00 110,833.33 108,727.33 98.1 Program Management 44,071.70 - (44,071.70) N/A Program Operations 3,543,898.73 6,216,408.33 2,672,509.60 43.0 Litigation Settlement - 5,833.33 5,833.33 100.0 Furniture & Equipment 265,261.31 437,500.00 172,238.69 39.4 Improvements 16,032.27 9,391.67 (6,640.60) (70.7) Depreciation 5,391,972.02 #- (5,391,972.02) N/A Bad Debt Expense 9.21 - (9.21) N/A Total operating expenses 11,806,657.72 11,260,316.67 (546,341.05) (4.9) Operating income (loss)27,950,644.61 13,163,500.00 14,787,144.61 112.3 Nonoperating revenues (expenses): Interest Revenue 1,152,968.29 887,891.67 265,076.62 (29.9) Other Miscellaneous Revenue (864.59) - (864.59) N/A Interest Expense (14,346,501.75) (4,153,275.00) (10,193,226.75) 245.4 Total nonoperating revenues (expenses)(14,023,097.87) (3,265,383.33) (10,757,714.54) (329.4) Transfers In - - - N/A Transfers Out (605,300.00) (1,784,708.33) 1,179,408.33 (66.1) Net income (loss)13,322,246.74$ 8,113,408.33$ 5,208,838.41$ 64.2 1 Unaudited 2 Depreciation is not a budgeted expense YTD as of : YTD Variance Actual1 24 19 JOINT AGENCY TRIP AND REVENUE STATISTICS JOINT AGENCY TRAFFIC STATISTICS MULTI AGENCY TRIP AND REVENUE STATISTICS MONTH ENDING January 31, 2020 MTD Transactions by Agency Transactions Using Both Segments % Using Both Segments Revenue Westbound OCTA 703,391 454,860 65% 1,842,096$ RCTC 692,110 454,860 66% 3,872,953$ I-15 304,684 207,176 68% 1,636,612$ McKinley 387,426 247,684 64% 2,236,341$ Eastbound OCTA 742,950 423,363 57% 2,711,400$ RCTC 573,259 423,363 74% 1,954,450$ I-15 216,326 171,059 79% 506,143$ McKinley 356,933 252,304 71% 1,448,307$ 65%57%66%74% - 100,000 200,000 300,000 400,000 500,000 600,000 700,000 800,000 OCTA RCTC OCTA RCTC Westbound Eastbound Joint Agency Traffic Statistics OCTA Transactions RCTC Transactions % of OCTA Transactions Using Both Segments % of RCTC Transactions Using Both Segments 25 20 JOINT AGENCY PERFORMANCE MEASURES JOINT AGENCY TRANSPONDER DISTRIBUTION Jan-20 Performance CUSTOMER SERVICE Call Wait Time Monthly Not to exceed 2 minutes 1:31 Abandon Rate Monthly No more than 4.0% 2.2% Customer Satisfaction Monthly At least 75 outbound calls 78 VIOLATION PROCESSING Response Time Monthly Within 2 business days of receipt 1.0 CUSA Violation Collection Rate Quarterly 70% or more CUSA Violation Collection Rate Annually 74% or more 70% TRAFFIC OPERATIONS Initial & Secondary Reviews Monthly Equal to or less than 15 days 0.7 *Plate Misread Errors Monthly Equal to or less than 0.4% 0.01% CAS Response Time Monthly 0:20 (minutes) per call 0:10 ACCOUNTING Monthly No more than 3 0 Monthly No more than 3 0 INFORMATION TECHNOLOGY Back-office System Uptime Monthly 99% Availability 100% Network Uptime Monthly 99% Availability 100% CUSA = Cofiroute USA; CAS = OCTA Customer Assistance Specialists REPORTING REQUIREMENT Reporting Period PERFORMANCE STANDARD OCTA Exceptions RCTC Exceptions * Plate Misread Error performance is current after a 60-day hold-back period; therefore, percentage reported here is for 2 months prior to the month of this report. Tags % of Total Tags % of Total Issued To New Accounts 1,061 40.2% 1,143 47.5% 1,298 48.9% Additional Tags to Existing Accounts 801 30.4% 805 33.5% 803 30.3% Replacement Transponders 775 29.4% 458 19.0% 552 20.8% Total Issued 2,637 2,406 2,654 Returned Account Closures 449 33.3% 400 47.3% 471 39.3% Accounts Downsizing 162 12.0% 147 17.4% 155 12.9% Defective Transponders 739 54.7% 299 35.3% 573 47.8% Total Returned 1,350 846 1,200 FY 2019-20TRANSPONDER DISTRIBUTION January-20 December-19 Average To-Date 26 21 At the end of January 2020, the 91 Express Lanes had 150,587 active customer accounts and 230,020 transponders classified as Assigned. Number of Accounts by Fiscal Year As of January 31, 2020 Incoming Email Activity During January, the Anaheim Processing Center received 3,147 emails. 114,556 114,138 112,584 112,473 112,929 113,672 116,813 119,782 130,048 140,694 148,054 150,587 - 20,000 40,000 60,000 80,000 100,000 120,000 140,000 160,000 Fiscal Year 27 Orange County Transportation Authority Riverside County Transportation Commission Status Report February 2020 As of February 29, 2020 ATTACHMENT 2 28 2 Table of Contents Operations Overview OCTA ....................................................................................................... 3 Traffic and Revenue Statistics for OCTA .................................................................................... 3 OCTA Traffic and Revenue Summary ........................................................................................ 5 OCTA Eastbound Peak-Hour Volumes ...................................................................................... 6 OCTA W estbound Peak-Hour Volumes ..................................................................................... 7 OCTA Operational Highlights ..................................................................................................... 8 Financial Highlights OCTA ......................................................................................................... 9 Operations Overview RCTC ......................................................................................................10 Traffic and Revenue Statistics for RCTC ...................................................................................10 RCTC Traffic and Revenue Summary .......................................................................................12 RCTC Peak-Hour Volumes .......................................................................................................13 RCTC Eastbound Peak-Hour Volumes .....................................................................................13 RCTC Westbound Peak-Hour Volumes ....................................................................................14 RCTC Operational Highlights ....................................................................................................17 Financial Highlights RCTC ........................................................................................................18 Joint Agency Trip and Revenue Statistics .................................................................................19 Joint Agency Traffic Statistics ...................................................................................................19 Joint Agency Performance Measures ........................................................................................20 Joint Agency Transponder Distribution ......................................................................................20 Incoming Email Activity .............................................................................................................21 29 3 OPERATIONS OVERVIEW OCTA TRAFFIC AND REVENUE STATISTICS FOR OCTA Total traffic volume on the 91 Express Lanes for February 2020 was 1,420,827. This represents a daily average of 48,994 vehicles. This is a 9.8% increase in total traffic volume from the same period last year, which totaled 1,294,183. Potential toll revenue for February was $4,378,079, which represents an increase of 11.8% from the prior year’s total of $3,917,107. Carpool percentage for February was 24.16% as compared to the previous year’s rate of 25.53%. Month-to-date traffic and revenue data is summarized in the table below. The following trip and revenue statistics tables represent all trips taken on the OCTA 91 Express Lanes and associated potential revenue for the month of February 2020. Current Month-to-Date (MTD) as of February 29, 2020 Trips Feb-20 MTD Actual Stantec MTD Projected # Variance % Variance Feb-19 MTD Actual Yr-to-Yr % Variance Full Toll Lanes 1,077,494 1,059,422 18,072 1.7% 963,815 11.8% 3+ Lanes 343,333 298,770 44,563 14.9% 330,368 3.9% Total Gross Trips 1,420,827 1,358,192 62,635 4.6% 1,294,183 9.8% Revenue Full Toll Lanes $4,316,423 $4,466,069 ($149,646) (3.4%)$3,846,951 12.2% 3+ Lanes $61,655 $81,454 ($19,799) (24.3%)$70,156 (12.1%) Total Gross Revenue $4,378,079 $4,547,523 ($169,444) (3.7%)$3,917,107 11.8% Average Revenue per Trip Average Full Toll Lanes $4.01 $4.22 ($0.21) (5.0%)$3.99 0.5% Average 3+ Lanes $0.18 $0.27 ($0.09) (33.3%)$0.21 (14.3%) Average Gross Revenue $3.08 $3.35 ($0.27) (8.1%)$3.03 1.7% 30 4 The 2020 fiscal year-to-date traffic volume increased by 3.3% and potential toll revenue increased by 5.6%, when compared with the same period last year. Year-to-date average revenue per-trip is $3.04. Fiscal year-to-date traffic and revenue data are summarized in the table below. The following trip and revenue statistics tables represent all trips taken on the OCTA 91 Express Lanes and associated potential revenue for the months of July 2019 through February 2020. FY 2019-20 Year to Date as of February 29, 2020 Trips FY 2019-20 YTD Actual Stantec YTD Projected # Variance % Variance FY 2018-19 YTD Actual Yr-to-Yr % Variance Full Toll Lanes 8,792,740 8,686,153 106,587 1.2% 8,439,461 4.2% 3+ Lanes 3,046,149 2,623,680 422,469 16.1% 3,023,353 0.8% Total Gross Trips 11,838,889 11,309,832 529,057 4.7% 11,462,814 3.3% Revenue Full Toll Lanes $35,446,141 $36,361,538 ($915,397) (2.5%)$33,499,148 5.8% 3+ Lanes $548,364 $663,048 ($114,684) (17.3%)$600,473 (8.7%) Total Gross Revenue $35,994,505 $37,024,586 ($1,030,081) (2.8%)$34,099,622 5.6% Average Revenue per Trip Average Full Toll Lanes $4.03 $4.19 ($0.16) (3.8%)$3.97 1.5% Average 3+ Lanes $0.18 $0.25 ($0.07) (28.0%)$0.20 (10.0%) Average Gross Revenue $3.04 $3.27 ($0.23) (7.0%)$2.97 2.4% 31 5 O CTA Traffic and Revenue Summary The chart below reflects the total trips breakdown between Full Toll trips and HOV3+ trips for FY 2019-20 on a monthly basis. The chart below reflects the gross potential revenue breakdown between Full Toll trips and HOV3+ trips for FY 2019-20 on a monthly basis. 1,102,555 1,134,132 1,095,487 1,167,703 1,066,864 1,059,346 1,089,159 1,077,494 443,307 411,599 382,094 359,588 368,156 380,890 357,182 343,333 0 200,000 400,000 600,000 800,000 1,000,000 1,200,000 1,400,000 Jul-19 Aug-19 Sep-19 Oct-19 Nov-19 Dec-19 Jan-20 Feb-20 Mar-20 Apr-20 May-20 Jun-20Volume Month FY 2019-20 Traffic Volume Overview Full Toll Lanes 3+ Lanes 4,362,568 4,595,283 4,373,645 4,718,326 4,328,417 4,269,308 4,482,172 4,316,423 76,363 75,879 66,703 70,758 56,691 68,991 71,325 61,655 $2,500,000 $3,000,000 $3,500,000 $4,000,000 $4,500,000 $5,000,000 Jul-19 Aug-19 Sep-19 Oct-19 Nov-19 Dec-19 Jan-20 Feb-20 Mar-20 Apr-20 May-20 Jun-20Revenue Month FY 2019-20 Revenue Summary Full Toll Lanes 3+ Lanes Series3 32 6 OCTA EASTBOUND PEAK -HOUR VOLUMES Peak traffic hour in the eastbound direction reached or exceeded 90% or more of defined capacity 16 times during the month of February 2020. As demonstrated on the next chart, westbound peak hour traffic volumes top out at 81% of defined capacity. PM Time Price HOV Vol. Cap.Price HOV Vol. Cap.Price HOV Vol. Cap.Price HOV Vol. Cap.Price HOV Vol. Cap. 1400 - 1500 $5.15 379 2,571 76% $5.15 384 2,856 84% $5.15 397 2,831 83% $7.45 414 2,862 84%$7.85 499 3,205 94% 1500 - 1600 $5.50 548 3,029 89% $5.75 617 2,733 80% $7.75 603 2,908 86%$6.75 586 3,321 98%$8.65 662 2,785 82% 1600 - 1700 $5.35 455 2,911 86% $5.50 383 2,831 83% $7.50 399 2,938 86% $7.80 427 2,812 83% $8.45 442 2,777 82% 1700 - 1800 $5.30 528 2,927 86% $5.40 475 2,781 82% $6.40 493 2,973 87% $8.20 428 2,423 71% $7.05 519 2,834 83% 1800 - 1900 $5.50 599 2,413 71%$3.95 667 3,057 90%$3.95 657 3,000 88%$4.85 712 3,067 90%$6.55 735 2,906 85% 1900 - 2000 $3.85 507 1,781 52% $3.85 621 2,577 76% $3.85 623 2,319 68% $5.60 661 2,623 77% $6.05 653 2,240 66% PM Time Price HOV Vol. Cap.Price HOV Vol. Cap.Price HOV Vol. Cap.Price HOV Vol. Cap.Price HOV Vol. Cap. 1400 - 1500 $5.15 417 2,488 73% $5.15 391 2,940 86% $5.15 407 3,038 89% $7.45 423 2,911 86%$7.85 605 3,249 96% 1500 - 1600 $5.50 591 3,051 90%$5.75 581 2,881 85% $7.75 580 2,912 86%$6.75 567 3,261 96%$8.65 615 2,515 74% 1600 - 1700 $5.35 438 2,797 82% $5.50 394 3,006 88% $7.50 383 2,856 84% $7.80 467 2,891 85% $8.45 505 2,761 81% 1700 - 1800 $5.30 418 2,499 74% $5.40 500 3,015 89% $6.40 479 2,926 86% $8.20 476 2,621 77% $7.05 557 2,830 83% 1800 - 1900 $5.50 727 2,949 87%$3.95 693 3,128 92%$3.95 647 3,029 89% $4.85 637 3,038 89% $6.55 707 2,772 82% 1900 - 2000 $3.85 565 2,018 59% $3.85 517 2,184 64% $3.85 634 2,620 77% $5.60 743 2,951 87% $6.05 816 2,429 71% PM Time Price HOV Vol. Cap.Price HOV Vol. Cap.Price HOV Vol. Cap.Price HOV Vol. Cap.Price HOV Vol. Cap. 1400 - 1500 $5.15 565 2,344 69% $5.15 399 2,913 86% $5.15 349 2,920 86% $7.45 412 2,885 85%$7.85 559 3,331 98% 1500 - 1600 $5.50 740 2,880 85% $5.75 546 2,241 66% $7.75 579 2,898 85%$6.75 524 3,233 95%$8.65 653 2,681 79% 1600 - 1700 $5.35 507 2,452 72% $5.50 416 2,950 87% $7.50 398 3,037 89%$7.80 465 3,156 93%$8.45 413 2,720 80% 1700 - 1800 $5.30 513 2,230 66% $5.40 506 2,988 88% $6.40 494 2,912 86% $8.20 466 2,564 75% $7.05 501 2,826 83% 1800 - 1900 $5.50 561 1,735 51% $3.95 677 2,990 88% $3.95 655 2,858 84% $4.85 686 2,983 88% $6.55 773 2,927 86% 1900 - 2000 $3.85 533 1,383 41% $3.85 634 2,509 74% $3.85 642 2,516 74% $5.60 682 2,725 80% $6.05 691 2,232 66% PM Time Price HOV Vol. Cap.Price HOV Vol. Cap.Price HOV Vol. Cap.Price HOV Vol. Cap.Price HOV Vol. Cap. 1400 - 1500 $5.15 432 2,743 81% $5.15 383 2,866 84% $5.15 408 3,020 89% $7.45 419 2,880 85%$7.85 512 3,291 97% 1500 - 1600 $5.50 578 3,039 89% $5.75 590 2,880 85% $7.75 504 2,163 64%$6.75 624 3,453 102%$8.65 643 2,684 79% 1600 - 1700 $5.35 387 2,696 79% $5.50 371 3,026 89%$7.50 427 3,109 91% $7.80 497 3,196 94%$8.45 459 2,937 86% 1700 - 1800 $5.30 439 2,630 77% $5.40 421 2,717 80% $6.40 498 2,873 85% $8.20 479 2,674 79% $7.05 569 2,902 85% 1800 - 1900 $5.50 689 2,874 85% $3.95 613 2,679 79% $3.95 648 2,912 86%$4.85 682 3,044 90%$6.55 703 2,833 83% 1900 - 2000 $3.85 547 2,051 60% $3.85 678 2,696 79% $3.85 655 2,692 79% $5.60 624 2,420 71% $6.05 642 2,245 66% Thursday 02/27/20 Friday 02/28/20 Thursday 02/20/20 Friday 02/21/20 Monday 02/24/20 Tuesday 02/25/20 Wednesday 02/26/20 Thursday 02/13/20 Friday 02/14/20 Monday 02/17/20 Tuesday 02/18/20 Wednesday 02/19/20 Thursday 02/06/20 Friday 02/07/20 Monday 02/10/20 Tuesday 02/11/20 Wednesday 02/12/20 Monday 02/03/20 Tuesday 02/04/20 Wednesday 02/05/20 33 7 OCTA WESTBOUND PEAK-HOUR VOLUMES AM Time Price HOV Vol. Cap.Price HOV Vol. Cap.Price HOV Vol. Cap.Price HOV Vol. Cap.Price HOV Vol. Cap. 0400 - 0500 $3.05 729 2,369 70% $3.05 786 2,478 73% $3.05 694 2,304 68% $3.05 817 2,518 74% $3.05 645 1,985 58% 0500 - 0600 $4.95 813 2,540 75% $4.95 894 2,579 76% $4.95 837 2,575 76% $4.95 824 2,655 78% $4.70 722 2,459 72% 0600 - 0700 $5.15 558 2,065 61% $5.15 535 2,042 60% $5.15 618 2,358 69% $5.15 586 1,981 58% $4.95 581 2,049 60% 0700 - 0800 $5.65 393 2,009 59% $5.65 431 2,135 63% $5.65 457 2,293 67% $5.65 441 2,130 63% $5.50 383 1,976 58% 0800 - 0900 $5.15 228 2,002 59% $5.15 239 2,348 69% $5.15 275 2,001 59% $5.15 233 2,019 59% $4.95 233 1,825 54% 0900 - 1000 $4.10 225 1,945 57% $4.10 214 2,188 64% $4.10 230 2,039 60% $4.10 245 2,072 61% $4.10 250 1,728 51% AM Time Price HOV Vol. Cap.Price HOV Vol. Cap.Price HOV Vol. Cap.Price HOV Vol. Cap.Price HOV Vol. Cap. 0400 - 0500 $3.05 766 2,471 73% $3.05 774 2,556 75% $3.05 738 2,486 73% $3.05 753 2,482 73% $3.05 611 1,901 56% 0500 - 0600 $4.95 794 2,467 73% $4.95 871 2,635 78% $4.95 771 2,496 73% $4.95 838 2,670 79% $4.70 734 2,443 72% 0600 - 0700 $5.15 453 2,057 61% $5.15 551 2,201 65% $5.15 540 2,095 62% $5.15 618 2,066 61% $4.95 612 2,147 63% 0700 - 0800 $5.65 327 1,979 58% $5.65 453 2,307 68% $5.65 438 2,214 65% $5.65 426 2,185 64% $5.50 364 1,975 58% 0800 - 0900 $5.15 257 2,049 60% $5.15 290 2,289 67% $5.15 253 2,143 63% $5.15 223 1,955 58% $4.95 274 1,922 57% 0900 - 1000 $4.10 295 2,058 61% $4.10 246 2,205 65% $4.10 246 2,074 61% $4.10 243 1,850 54% $4.10 350 1,758 52% AM Time Price HOV Vol. Cap.Price HOV Vol. Cap.Price HOV Vol. Cap.Price HOV Vol. Cap.Price HOV Vol. Cap. 0400 - 0500 $3.05 493 1,538 45% $3.05 798 2,611 77% $3.05 802 2,580 76% $3.05 753 2,534 75% $3.05 601 1,978 58% 0500 - 0600 $4.95 495 1,593 47% $4.95 852 2,624 77% $4.95 834 2,552 75% $4.95 810 2,646 78% $4.70 751 2,564 75% 0600 - 0700 $5.15 266 1,129 33% $5.15 562 2,202 65% $5.15 549 2,161 64% $5.15 589 2,113 62% $4.95 564 2,150 63% 0700 - 0800 $5.65 195 1,058 31% $5.65 458 2,363 70% $5.65 432 2,259 66% $5.65 419 2,180 64% $5.50 387 1,863 55% 0800 - 0900 $5.15 270 1,042 31% $5.15 269 1,972 58% $5.15 238 1,921 57% $5.15 246 2,099 62% $4.95 243 1,824 54% 0900 - 1000 $4.10 434 1,288 38% $4.10 282 1,795 53% $4.10 253 1,540 45% $4.10 262 2,117 62% $4.10 290 2,007 59% AM Time Price HOV Vol. Cap.Price HOV Vol. Cap.Price HOV Vol. Cap.Price HOV Vol. Cap.Price HOV Vol. Cap. 0400 - 0500 $3.05 742 2,488 73% $3.05 742 2,541 75% $3.05 770 2,596 76% $3.05 765 2,625 77% $3.05 661 2,029 60% 0500 - 0600 $4.95 756 2,475 73% $4.95 886 2,651 78% $4.95 808 2,475 73% $4.95 853 2,738 81% $4.70 751 2,523 74% 0600 - 0700 $5.15 583 2,200 65% $5.15 552 2,231 66% $5.15 601 2,296 68% $5.15 583 2,160 64% $4.95 592 2,076 61% 0700 - 0800 $5.65 420 2,158 63% $5.65 450 2,263 67% $5.65 465 2,287 67% $5.65 421 2,135 63% $5.50 397 1,938 57% 0800 - 0900 $5.15 267 1,851 54% $5.15 258 2,196 65% $5.15 280 2,187 64% $5.15 272 2,148 63% $4.95 231 1,870 55% 0900 - 1000 $4.10 255 2,029 60% $4.10 244 2,156 63% $4.10 240 2,212 65% $4.10 251 2,159 64% $4.10 242 1,746 51% Thursday 02/27/20 Friday 02/28/20 Thursday 02/20/20 Friday 02/21/20 Monday 02/24/20 Tuesday 02/25/20 Wednesday 02/26/20 Thursday 02/13/20 Friday 02/14/20 Monday 02/17/20 Tuesday 02/18/20 Wednesday 02/19/20 Thursday 02/06/20 Friday 02/07/20 Monday 02/10/20 Tuesday 02/11/20 Wednesday 02/12/20 Monday 02/03/20 Tuesday 02/04/20 Wednesday 02/05/20 34 8 OCTA OPERATIONAL HIGHLIGHTS On-road Operations OCTA Customer Assistance Specialists (CAS) responded to 84 calls during the month of February. Of those calls, 69 were to assist disabled vehicles and 9 calls to remove debris. The CAS provided assistance to 6 accidents in the Express Lanes with 5 of those accidents originated from the SR91 general-purpose lanes. Electronic Toll and Traffic Management System Project Update Kapsch TrafficCom USA, Inc., (Kapsch), the toll lanes system integrator for the 91 Express Lanes, completed the replacement of the Electronic Toll and Traffic Management (ETTM) system at the current toll gantries. This new lane system is reading both the new 6C transponder protocol as well as the legacy Title 21 protocol. The next phase of the project entails the replacement of the closed-circuit television cameras along the corridor. New toll gantries will be constructed at the three entrances of the OCTA 91 Express Lanes after which Kapsch will install new ETTM equipment on the entrance gantries. 6C Transition Update In February, changes to the back-office system to incorporate the new 6C transponder protocol were completed. During the month, the 91 Express Lanes continued to send letters to customers notifying them of the transition to 6C, as well as changes to the account plans, user agreement and privacy policy. Distribution of the new welcome kit and sticker transponders commenced in February. It is envisioned the distribution of the new transponders to all the customers will take place over several months. 35 9 FINANCIAL HIGHLIGHTS OCTA Capital Asset Activity During the seven months ending February 29, 2020, capital asset activities included $195,292 for the ETTM system project, $297,339 for the new back-office/account management system, $5,920 for computer equipment and $325,411 for transponder purchases. 36 10 OPERATIONS OVERVIEW RCTC TRAFFIC AND REVENUE STATISTICS FOR RCTC Total traffic volume on the 91 Express Lanes for February 2020 was 1,241,893. This represents a daily average of 42,824 vehicles. This is a 11% increase in total traffic volume from the same period last year, which totaled 1,118,546. Potential toll revenue for the month was $5,610,397, which represents an increase of 24.8% from the prior year’s total of $4,495,410. Carpool percentage for January was 22.68% as compared to the previous year’s rate of 23.74%. Month-to-date traffic and revenue data are summarized in the table below. The following trip and revenue statistics tables represent all trips taken on the RCTC 91 Express Lanes and associated potential revenue for the month of February 2020. Current Month-to-Date (MTD) as of February 29, 2020 Trips FEB-20 MTD Actual Stantec MTD Projected # Variance % Variance FEB-19 MTD Actual Yr-to-Yr % Variance Full Toll Lanes 960,256 922,471 37,785 4.1% 853,001 12.6% 3+ Lanes 281,637 289,771 (8,134) (2.8%)265,545 6.1% Total Gross Trips 1,241,893 1,212,243 29,650 2.4% 1,118,546 11.0% Revenue Full Toll Lanes $5,579,936 $3,716,771 $1,863,165 50.1% $4,459,143 25.1% 3+ Lanes $30,461 $0 $30,461 $36,267 (16.0%) Total Gross Revenue $5,610,397 $3,716,771 $1,893,626 50.9% $4,495,410 24.8% Average Revenue per Trip Average Full Toll Lanes $5.81 $4.03 $1.78 44.2% $5.23 11.1% Average 3+ Lanes $0.11 $0.00 $0.11 $0.14 (21.4%) Average Gross Revenue $4.52 $3.07 $1.45 47.2% $4.02 12.4% 37 11 The 2020 fiscal year-to-date (YTD) traffic volume is 4.6% higher when compared with the same period last year. The 2020 fiscal year-to-date revenue is 21.7% higher than for the same period last year. The traffic and revenue increases are attributed to higher demand and increased toll rates to manage the demand. Year-to-date average revenue per-trip is $4.30. Fiscal year-to-date traffic and revenue data are summarized in the table below. The following trip and revenue statistics tables represent all trips taken on the RCTC 91 Express Lanes and associated potential revenue for the months of July 2019 through February 2020. FY 2019-20 Year to Date as of February 29, 2020 Trips FY 2019-20 YTD Actual Stantec YTD Projected # Variance % Variance FY 2018-19 YTD Actual Yr-to-Yr % Variance Full Toll Lanes 7,903,204 7,773,214 129,990 1.7%7,528,336 5.0% 3+ Lanes 2,481,489 2,517,143 (35,654) (1.4%)2,402,812 3.3% Total Gross Trips 10,384,693 10,290,357 94,336 0.9%9,931,148 4.6% Revenue Full Toll Lanes $44,359,901 $30,728,100 $13,631,801 44.4%$36,383,686 21.9% 3+ Lanes $284,274 $0 $284,274 $288,561 (1.5%) Total Gross Revenue $44,644,175 $30,728,100 $13,916,075 45.3%$36,672,246 21.7% Average Revenue per Trip Average Full Toll Lanes $5.61 $3.95 $1.66 42.0%$4.83 16.1% Average 3+ Lanes $0.11 $0.00 $0.11 $0.12 (8.3%) Average Gross Revenue $4.30 $2.99 $1.31 43.8%$3.69 16.5% 38 12 RCTC Traffic and Revenue Summary The chart below reflects the total trips broken down between Full Toll lanes and HOV3+ lanes for FY 2019-20 on a monthly basis. The chart below reflects the gross potential revenue breakdown between Full Toll lanes and HOV3+ lanes for FY 2019-20 on a monthly basis. 960,601 1,040,805 984,484 1,034,686 959,129 945,151 973,936 960,256 354,489 361,276 315,806 313,543 315,057 309,435 291,433 281,637 0 175,000 350,000 525,000 700,000 875,000 1,050,000 1,225,000 1,400,000 1,575,000 Jul-19 Aug-19 Sep-19 Oct-19 Nov-19 Dec-19 Jan-20 Feb-20 Mar-20 Apr-20 May-20 Jun-20Volume Month FY 2019-20 Traffic Volume Overview Full Toll Lanes 3+ Lanes $5,213,968 $5,588,508 $5,326,713 $6,320,045 $5,301,867 $5,238,975 $5,789,888 $5,579,936 $43,333 $45,015 $34,653 $26,718 $28,411 $38,169 $37,514 $30,461 $2,800,000 $3,200,000 $3,600,000 $4,000,000 $4,400,000 $4,800,000 $5,200,000 $5,600,000 $6,000,000 $6,400,000 $6,800,000 Jul-19 Aug-19 Sep-19 Oct-19 Nov-19 Dec-19 Jan-20 Feb-20 Mar-20 Apr-20 May-20 Jun-20Revenue Month FY 2019-20 Revenue Summary Full Toll Lanes 3+ Lanes 39 13 RCTC PEAK-HOUR VOLUMES RCTC evaluates traffic volumes for peak period hours and either increases or decreases tolls according to the toll rate policy. Hours that are highlighted in yellow were flagged for continued evaluation. The next quarterly adjustment is scheduled for April 1, 2020. RCTC E ASTBOUND PEAK-HOUR VOLUMES Eastbound PM Peak - County Line to McKinley PM Time Price HOV SOV Vol.LOS Price HOV SOV Vol.LOS Price HOV SOV Vol.LOS Price HOV SOV Vol.LOS Price HOV SOV Vol.LOS 1400 - 1500 $5.30 209 919 1,128 D $6.95 196 974 1,170 D $9.00 208 1,010 1,218 E $11.85 203 1,011 1,214 E $21.00 307 1,147 1,454 F 1500 - 1600 $7.35 265 947 1,212 E $6.95 295 898 1,193 D $9.90 272 912 1,184 D $11.35 317 1,035 1,352 F $18.70 384 954 1,338 F 1600 - 1700 $5.30 181 858 1,039 D $5.30 154 924 1,078 D $5.30 166 961 1,127 D $7.50 206 901 1,107 D $10.45 226 1,005 1,231 E 1700 - 1800 $5.30 219 799 1,018 D $5.30 193 771 964 C $5.30 210 862 1,072 D $5.30 220 807 1,027 D $6.95 242 897 1,139 D 1800 - 1900 $5.30 242 667 909 C $5.30 296 799 1,095 D $5.30 263 753 1,016 D $5.30 283 850 1,133 D $5.30 354 845 1,199 D 1900 - 2000 $2.25 198 462 660 B $4.20 252 724 976 C $5.30 265 650 915 C $5.30 257 773 1,030 D $5.30 311 767 1,078 D PM Time Price HOV SOV Vol.LOS Price HOV SOV Vol.LOS Price HOV SOV Vol.LOS Price HOV SOV Vol.LOS Price HOV SOV Vol.LOS 1400 - 1500 $5.30 202 858 1,060 D $6.95 199 994 1,193 D $9.00 242 1,133 1,375 F $11.85 240 1,137 1,377 F $21.00 415 1,257 1,672 F 1500 - 1600 $7.35 290 929 1,219 E $6.95 291 971 1,262 E $9.90 301 915 1,216 E $11.35 315 1,101 1,416 F $18.70 387 810 1,197 D 1600 - 1700 $5.30 208 899 1,107 D $5.30 190 927 1,117 D $5.30 193 940 1,133 D $7.50 233 1,053 1,286 E $10.45 359 1,216 1,575 F 1700 - 1800 $5.30 183 748 931 C $5.30 206 889 1,095 D $5.30 230 938 1,168 D $5.30 254 876 1,130 D $6.95 425 1,328 1,753 F 1800 - 1900 $5.30 255 808 1,063 D $5.30 289 804 1,093 D $5.30 274 869 1,143 D $5.30 288 898 1,186 D $5.30 365 1,121 1,486 F 1900 - 2000 $2.25 194 565 759 B $4.20 208 664 872 C $5.30 252 725 977 C $5.30 297 903 1,200 D $5.30 438 936 1,374 F PM Time Price HOV SOV Vol.LOS Price HOV SOV Vol.LOS Price HOV SOV Vol.LOS Price HOV SOV Vol.LOS Price HOV SOV Vol.LOS 1400 - 1500 $5.30 291 857 1,148 D $6.95 193 1,022 1,215 E $9.00 197 1,077 1,274 E $11.85 244 1,012 1,256 E $21.00 320 1,151 1,471 F 1500 - 1600 $7.35 392 875 1,267 E $6.95 261 815 1,076 D $9.90 334 937 1,271 E $11.35 314 1,082 1,396 F $18.70 353 873 1,226 E 1600 - 1700 $5.30 234 740 974 C $5.30 203 974 1,177 D $5.30 193 1,005 1,198 D $7.50 234 983 1,217 E $10.45 200 997 1,197 D 1700 - 1800 $5.30 254 665 919 C $5.30 192 909 1,101 D $5.30 224 856 1,080 D $5.30 208 836 1,044 D $6.95 243 956 1,199 D 1800 - 1900 $5.30 221 507 728 B $5.30 299 759 1,058 D $5.30 309 731 1,040 D $5.30 276 867 1,143 D $5.30 312 929 1,241 E 1900 - 2000 $2.25 223 380 603 B $4.20 251 675 926 C $5.30 273 687 960 C $5.30 284 925 1,209 E $5.30 284 774 1,058 D PM Time Price HOV SOV Vol.LOS Price HOV SOV Vol.LOS Price HOV SOV Vol.LOS Price HOV SOV Vol.LOS Price HOV SOV Vol.LOS 1400 - 1500 $5.30 230 998 1,228 E $6.95 188 1,024 1,212 E $9.00 219 1,094 1,313 F $11.85 227 1,093 1,320 F $21.00 303 1,153 1,456 F 1500 - 1600 $7.35 294 930 1,224 E $6.95 282 926 1,208 E $9.90 259 767 1,026 D $11.35 328 1,087 1,415 F $18.70 331 909 1,240 E 1600 - 1700 $5.30 168 849 1,017 D $5.30 174 932 1,106 D $5.30 210 1,010 1,220 E $7.50 206 1,035 1,241 E $10.45 248 1,002 1,250 E 1700 - 1800 $5.30 186 811 997 C $5.30 203 808 1,011 D $5.30 226 863 1,089 D $5.30 230 897 1,127 D $6.95 270 968 1,238 E 1800 - 1900 $5.30 244 823 1,067 D $5.30 271 734 1,005 D $5.30 268 794 1,062 D $5.30 290 835 1,125 D $5.30 334 833 1,167 D 1900 - 2000 $2.25 213 602 815 C $4.20 264 735 999 C $5.30 259 769 1,028 D $5.30 231 704 935 C $5.30 296 741 1,037 D Thursday 02/06/20 Friday 02/07/20Monday Monday 02/10/20 Tuesday 02/11/20 Wednesday 02/12/20 Wednesday 02/05/20 Monday 02/24/20 Tuesday 02/25/20 Wednesday 02/26/20 Wednesday 02/19/20Monday02/17/20 Tuesday 02/18/20 Thursday 02/27/20 02/03/20 Tuesday 02/04/20 Thursday Thursday 02/20/20 Friday 02/21/20 02/13/20 Friday 02/14/20 Friday 02/28/20 40 14 Eastbound PM Peak - County Line to I-15 South PM Time Price HOV SOV Vol.LOS Price HOV SOV Vol.LOS Price HOV SOV Vol.LOS Price HOV SOV Vol.LOS Price HOV SOV Vol.LOS 1400 - 1500 $2.95 94 648 742 B $5.30 101 758 859 C $5.30 106 702 808 C $5.30 103 733 836 C $5.30 140 749 889 C 1500 - 1600 $5.30 127 702 829 C $2.95 142 662 804 C $2.95 128 692 820 C $5.30 149 766 915 C $2.95 150 587 737 B 1600 - 1700 $2.95 106 614 720 B $2.95 89 645 734 B $2.95 103 658 761 B $2.95 110 653 763 B $2.95 109 696 805 C 1700 - 1800 $2.95 117 576 693 B $2.95 95 637 732 B $2.95 100 650 750 B $2.95 104 533 637 B $2.95 97 616 713 B 1800 - 1900 $2.95 131 482 613 B $2.95 158 583 741 B $2.95 131 611 742 B $2.95 156 605 761 B $2.95 162 546 708 B 1900 - 2000 $2.95 129 344 473 B $2.95 165 518 683 B $2.95 135 488 623 B $2.95 164 578 742 B $2.95 166 430 596 B PM Time Price HOV SOV Vol.LOS Price HOV SOV Vol.LOS Price HOV SOV Vol.LOS Price HOV SOV Vol.LOS Price HOV SOV Vol.LOS 1400 - 1500 $2.95 101 707 808 C $5.30 116 761 877 C $5.30 112 765 877 C $5.30 115 800 915 C $5.30 143 611 754 B 1500 - 1600 $5.30 127 719 846 C $2.95 122 681 803 C $2.95 133 728 861 C $5.30 125 788 913 C $2.95 107 469 576 B 1600 - 1700 $2.95 79 615 694 B $2.95 91 731 822 C $2.95 88 697 785 B $2.95 120 684 804 C $2.95 88 361 449 B 1700 - 1800 $2.95 96 554 650 B $2.95 105 645 750 B $2.95 99 605 704 B $2.95 92 588 680 B $2.95 60 230 290 A 1800 - 1900 $2.95 142 609 751 B $2.95 140 634 774 B $2.95 138 596 734 B $2.95 148 647 795 B $2.95 140 366 506 B 1900 - 2000 $2.95 115 408 523 B $2.95 134 477 611 B $2.95 161 548 709 B $2.95 150 644 794 B $2.95 211 493 704 B PM Time Price HOV SOV Vol.LOS Price HOV SOV Vol.LOS Price HOV SOV Vol.LOS Price HOV SOV Vol.LOS Price HOV SOV Vol.LOS 1400 - 1500 $2.95 165 590 755 B $5.30 123 724 847 C $5.30 123 736 859 C $5.30 120 784 904 C $5.30 134 837 971 C 1500 - 1600 $5.30 205 606 811 C $2.95 138 570 708 B $2.95 150 629 779 B $5.30 141 745 886 C $2.95 129 590 719 B 1600 - 1700 $2.95 124 530 654 B $2.95 98 695 793 B $2.95 117 669 786 B $2.95 115 702 817 C $2.95 91 608 699 B 1700 - 1800 $2.95 136 496 632 B $2.95 97 641 738 B $2.95 121 612 733 B $2.95 102 589 691 B $2.95 102 588 690 B 1800 - 1900 $2.95 149 339 488 B $2.95 131 593 724 B $2.95 151 571 722 B $2.95 142 566 708 B $2.95 154 522 676 B 1900 - 2000 $2.95 146 238 384 A $2.95 158 537 695 B $2.95 181 532 713 B $2.95 168 611 779 B $2.95 166 514 680 B PM Time Price HOV SOV Vol.LOS Price HOV SOV Vol.LOS Price HOV SOV Vol.LOS Price HOV SOV Vol.LOS Price HOV SOV Vol.LOS 1400 - 1500 $2.95 124 753 877 C $5.30 109 741 850 C $5.30 112 777 889 C $5.30 98 742 840 C $5.30 139 782 921 C 1500 - 1600 $5.30 141 652 793 B $2.95 133 660 793 B $2.95 121 547 668 B $5.30 132 790 922 C $2.95 163 598 761 B 1600 - 1700 $2.95 112 616 728 B $2.95 85 662 747 B $2.95 105 802 907 C $2.95 115 772 887 C $2.95 125 715 840 C 1700 - 1800 $2.95 104 601 705 B $2.95 88 629 717 B $2.95 108 571 679 B $2.95 100 587 687 B $2.95 125 578 703 B 1800 - 1900 $2.95 147 583 730 B $2.95 130 516 646 B $2.95 137 583 720 B $2.95 134 605 739 B $2.95 161 570 731 B 1900 - 2000 $2.95 134 463 597 B $2.95 170 591 761 B $2.95 167 578 745 B $2.95 141 542 683 B $2.95 162 465 627 B Wednesday 02/05/20 Thursday 02/06/20 Friday 02/07/20 Monday 02/10/20 Tuesday 02/11/20 Monday 02/03/20 Tuesday 02/04/20 Thursday 02/20/20 Friday 02/21/20Monday02/17/20 Tuesday 02/18/20 Wednesday 02/19/20 Wednesday 02/12/20 Thursday 02/13/20 Friday 02/14/20 Wednesday 02/26/20 Thursday 02/27/20 Friday 02/28/20Monday02/24/20 Tuesday 02/25/20 41 15 RCTC W ESTBOUND PEAK-HOUR VOLUMES Eastbound PM Peak - County Line to I-15 South PM Time Price HOV SOV Vol.LOS Price HOV SOV Vol.LOS Price HOV SOV Vol.LOS Price HOV SOV Vol.LOS Price HOV SOV Vol.LOS 1400 - 1500 $2.95 94 648 742 B $5.30 101 758 859 C $5.30 106 702 808 C $5.30 103 733 836 C $5.30 140 749 889 C 1500 - 1600 $5.30 127 702 829 C $2.95 142 662 804 C $2.95 128 692 820 C $5.30 149 766 915 C $2.95 150 587 737 B 1600 - 1700 $2.95 106 614 720 B $2.95 89 645 734 B $2.95 103 658 761 B $2.95 110 653 763 B $2.95 109 696 805 C 1700 - 1800 $2.95 117 576 693 B $2.95 95 637 732 B $2.95 100 650 750 B $2.95 104 533 637 B $2.95 97 616 713 B 1800 - 1900 $2.95 131 482 613 B $2.95 158 583 741 B $2.95 131 611 742 B $2.95 156 605 761 B $2.95 162 546 708 B 1900 - 2000 $2.95 129 344 473 B $2.95 165 518 683 B $2.95 135 488 623 B $2.95 164 578 742 B $2.95 166 430 596 B PM Time Price HOV SOV Vol.LOS Price HOV SOV Vol.LOS Price HOV SOV Vol.LOS Price HOV SOV Vol.LOS Price HOV SOV Vol.LOS 1400 - 1500 $2.95 101 707 808 C $5.30 116 761 877 C $5.30 112 765 877 C $5.30 115 800 915 C $5.30 143 611 754 B 1500 - 1600 $5.30 127 719 846 C $2.95 122 681 803 C $2.95 133 728 861 C $5.30 125 788 913 C $2.95 107 469 576 B 1600 - 1700 $2.95 79 615 694 B $2.95 91 731 822 C $2.95 88 697 785 B $2.95 120 684 804 C $2.95 88 361 449 B 1700 - 1800 $2.95 96 554 650 B $2.95 105 645 750 B $2.95 99 605 704 B $2.95 92 588 680 B $2.95 60 230 290 A 1800 - 1900 $2.95 142 609 751 B $2.95 140 634 774 B $2.95 138 596 734 B $2.95 148 647 795 B $2.95 140 366 506 B 1900 - 2000 $2.95 115 408 523 B $2.95 134 477 611 B $2.95 161 548 709 B $2.95 150 644 794 B $2.95 211 493 704 B PM Time Price HOV SOV Vol.LOS Price HOV SOV Vol.LOS Price HOV SOV Vol.LOS Price HOV SOV Vol.LOS Price HOV SOV Vol.LOS 1400 - 1500 $2.95 165 590 755 B $5.30 123 724 847 C $5.30 123 736 859 C $5.30 120 784 904 C $5.30 134 837 971 C 1500 - 1600 $5.30 205 606 811 C $2.95 138 570 708 B $2.95 150 629 779 B $5.30 141 745 886 C $2.95 129 590 719 B 1600 - 1700 $2.95 124 530 654 B $2.95 98 695 793 B $2.95 117 669 786 B $2.95 115 702 817 C $2.95 91 608 699 B 1700 - 1800 $2.95 136 496 632 B $2.95 97 641 738 B $2.95 121 612 733 B $2.95 102 589 691 B $2.95 102 588 690 B 1800 - 1900 $2.95 149 339 488 B $2.95 131 593 724 B $2.95 151 571 722 B $2.95 142 566 708 B $2.95 154 522 676 B 1900 - 2000 $2.95 146 238 384 A $2.95 158 537 695 B $2.95 181 532 713 B $2.95 168 611 779 B $2.95 166 514 680 B PM Time Price HOV SOV Vol.LOS Price HOV SOV Vol.LOS Price HOV SOV Vol.LOS Price HOV SOV Vol.LOS Price HOV SOV Vol.LOS 1400 - 1500 $2.95 124 753 877 C $5.30 109 741 850 C $5.30 112 777 889 C $5.30 98 742 840 C $5.30 139 782 921 C 1500 - 1600 $5.30 141 652 793 B $2.95 133 660 793 B $2.95 121 547 668 B $5.30 132 790 922 C $2.95 163 598 761 B 1600 - 1700 $2.95 112 616 728 B $2.95 85 662 747 B $2.95 105 802 907 C $2.95 115 772 887 C $2.95 125 715 840 C 1700 - 1800 $2.95 104 601 705 B $2.95 88 629 717 B $2.95 108 571 679 B $2.95 100 587 687 B $2.95 125 578 703 B 1800 - 1900 $2.95 147 583 730 B $2.95 130 516 646 B $2.95 137 583 720 B $2.95 134 605 739 B $2.95 161 570 731 B 1900 - 2000 $2.95 134 463 597 B $2.95 170 591 761 B $2.95 167 578 745 B $2.95 141 542 683 B $2.95 162 465 627 B Wednesday 02/05/20 Thursday 02/06/20 Friday 02/07/20 Monday 02/10/20 Tuesday 02/11/20 Monday 02/03/20 Tuesday 02/04/20 Thursday 02/20/20 Friday 02/21/20Monday02/17/20 Tuesday 02/18/20 Wednesday 02/19/20 Wednesday 02/12/20 Thursday 02/13/20 Friday 02/14/20 Wednesday 02/26/20 Thursday 02/27/20 Friday 02/28/20Monday02/24/20 Tuesday 02/25/20 42 16 Eastbound PM Peak - County Line to I-15 South PM Time Price HOV SOV Vol.LOS Price HOV SOV Vol.LOS Price HOV SOV Vol.LOS Price HOV SOV Vol.LOS Price HOV SOV Vol.LOS 1400 - 1500 $2.95 94 648 742 B $5.30 101 758 859 C $5.30 106 702 808 C $5.30 103 733 836 C $5.30 140 749 889 C 1500 - 1600 $5.30 127 702 829 C $2.95 142 662 804 C $2.95 128 692 820 C $5.30 149 766 915 C $2.95 150 587 737 B 1600 - 1700 $2.95 106 614 720 B $2.95 89 645 734 B $2.95 103 658 761 B $2.95 110 653 763 B $2.95 109 696 805 C 1700 - 1800 $2.95 117 576 693 B $2.95 95 637 732 B $2.95 100 650 750 B $2.95 104 533 637 B $2.95 97 616 713 B 1800 - 1900 $2.95 131 482 613 B $2.95 158 583 741 B $2.95 131 611 742 B $2.95 156 605 761 B $2.95 162 546 708 B 1900 - 2000 $2.95 129 344 473 B $2.95 165 518 683 B $2.95 135 488 623 B $2.95 164 578 742 B $2.95 166 430 596 B PM Time Price HOV SOV Vol.LOS Price HOV SOV Vol.LOS Price HOV SOV Vol.LOS Price HOV SOV Vol.LOS Price HOV SOV Vol.LOS 1400 - 1500 $2.95 101 707 808 C $5.30 116 761 877 C $5.30 112 765 877 C $5.30 115 800 915 C $5.30 143 611 754 B 1500 - 1600 $5.30 127 719 846 C $2.95 122 681 803 C $2.95 133 728 861 C $5.30 125 788 913 C $2.95 107 469 576 B 1600 - 1700 $2.95 79 615 694 B $2.95 91 731 822 C $2.95 88 697 785 B $2.95 120 684 804 C $2.95 88 361 449 B 1700 - 1800 $2.95 96 554 650 B $2.95 105 645 750 B $2.95 99 605 704 B $2.95 92 588 680 B $2.95 60 230 290 A 1800 - 1900 $2.95 142 609 751 B $2.95 140 634 774 B $2.95 138 596 734 B $2.95 148 647 795 B $2.95 140 366 506 B 1900 - 2000 $2.95 115 408 523 B $2.95 134 477 611 B $2.95 161 548 709 B $2.95 150 644 794 B $2.95 211 493 704 B PM Time Price HOV SOV Vol.LOS Price HOV SOV Vol.LOS Price HOV SOV Vol.LOS Price HOV SOV Vol.LOS Price HOV SOV Vol.LOS 1400 - 1500 $2.95 165 590 755 B $5.30 123 724 847 C $5.30 123 736 859 C $5.30 120 784 904 C $5.30 134 837 971 C 1500 - 1600 $5.30 205 606 811 C $2.95 138 570 708 B $2.95 150 629 779 B $5.30 141 745 886 C $2.95 129 590 719 B 1600 - 1700 $2.95 124 530 654 B $2.95 98 695 793 B $2.95 117 669 786 B $2.95 115 702 817 C $2.95 91 608 699 B 1700 - 1800 $2.95 136 496 632 B $2.95 97 641 738 B $2.95 121 612 733 B $2.95 102 589 691 B $2.95 102 588 690 B 1800 - 1900 $2.95 149 339 488 B $2.95 131 593 724 B $2.95 151 571 722 B $2.95 142 566 708 B $2.95 154 522 676 B 1900 - 2000 $2.95 146 238 384 A $2.95 158 537 695 B $2.95 181 532 713 B $2.95 168 611 779 B $2.95 166 514 680 B PM Time Price HOV SOV Vol.LOS Price HOV SOV Vol.LOS Price HOV SOV Vol.LOS Price HOV SOV Vol.LOS Price HOV SOV Vol.LOS 1400 - 1500 $2.95 124 753 877 C $5.30 109 741 850 C $5.30 112 777 889 C $5.30 98 742 840 C $5.30 139 782 921 C 1500 - 1600 $5.30 141 652 793 B $2.95 133 660 793 B $2.95 121 547 668 B $5.30 132 790 922 C $2.95 163 598 761 B 1600 - 1700 $2.95 112 616 728 B $2.95 85 662 747 B $2.95 105 802 907 C $2.95 115 772 887 C $2.95 125 715 840 C 1700 - 1800 $2.95 104 601 705 B $2.95 88 629 717 B $2.95 108 571 679 B $2.95 100 587 687 B $2.95 125 578 703 B 1800 - 1900 $2.95 147 583 730 B $2.95 130 516 646 B $2.95 137 583 720 B $2.95 134 605 739 B $2.95 161 570 731 B 1900 - 2000 $2.95 134 463 597 B $2.95 170 591 761 B $2.95 167 578 745 B $2.95 141 542 683 B $2.95 162 465 627 B Wednesday 02/05/20 Thursday 02/06/20 Friday 02/07/20 Monday 02/10/20 Tuesday 02/11/20 Monday 02/03/20 Tuesday 02/04/20 Thursday 02/20/20 Friday 02/21/20Monday02/17/20 Tuesday 02/18/20 Wednesday 02/19/20 Wednesday 02/12/20 Thursday 02/13/20 Friday 02/14/20 Wednesday 02/26/20 Thursday 02/27/20 Friday 02/28/20Monday02/24/20 Tuesday 02/25/20 43 17 RCTC OP ERATIONAL HIGHLIGHTS On-road Operations RCTC Freeway Service Patrol (FSP) responded to 72 calls during the month of February. Of those calls, 56 were to assist disabled vehicles, 8 calls to remove debris and 8 were in response to accidents in the Express Lanes. 6C Transponder Technology In February, the 91 Express Lanes continued to send letters to customers notifying them of the transition to the new 6C protocol, as well as changes to the account plans, user agreement and privacy policy. Distribution of the new welcome kit, which includes mounting instructions and the new sticker transponders commenced in February. It is envisioned the distribution of the new transponders to all the customers will take place over several months. 44 18 FINANCIAL HIGHLIGHTS RCTC RCTC 91 Express Lanes Operating Statement 2/29/2020 Description Budget Dollar $Percent (%) Operating revenues: Toll Revenue 40,575,423.24$ 41,280,533.33$ (705,110.09)$ (1.7) Fee Revenue 5,550,843.78 3,520,200.00 2,030,643.78 57.7 Total operating revenues 46,126,267.02 44,800,733.33 1,325,533.69 3.0 Operating expenses: Salaries and Benefits 516,929.73 902,266.67 385,336.94 42.7 Legal Services 145,178.94 233,333.33 88,154.39 37.8 Advisory Services 46,070.58 50,000.00 3,929.42 7.9 Audit and Accounting Fees 46,000.00 31,333.33 (14,666.67) (46.8) Service Fees 2,706.21 17,333.33 14,627.12 84.4 Other Professional Services 181,899.54 1,653,000.00 1,471,100.46 89.0 Lease Expense 144,476.19 171,000.00 26,523.81 15.5 Operations 2,047,745.70 2,419,000.00 371,254.30 15.3 Utilities 28,344.96 41,666.67 13,321.71 32.0 Supplies and Materials 123.62 3,333.33 3,209.71 96.3 Membership and Subscription Fees 20,306.75 16,666.67 (3,640.08) (21.8) Office Equipment & Furniture (Non-Capital)747.12 3,333.33 2,586.21 77.6 Maintenance/Repairs 116,951.15 233,200.00 116,248.85 49.8 Training Seminars and Conferences 350.00 3,000.00 2,650.00 88.3 Transportation Expenses 2,369.93 5,000.00 2,630.07 52.6 Lodging 2,455.52 4,666.67 2,211.15 47.4 Meals 622.88 666.67 43.79 6.6 Other Staff Expenses 524.65 666.67 142.02 21.3 Advertising 6,776.63 126,666.67 119,890.04 94.7 Program Management 44,071.70 - (44,071.70) N/A Program Operations 5,113,688.16 7,771,133.33 2,657,445.17 34.2 Litigation Settlement - 6,666.67 6,666.67 100.0 Furniture & Equipment 340,518.76 500,000.00 159,481.24 31.9 Improvements 16,032.27 10,733.33 (5,298.94) (49.4) Depreciation 5,391,972.02 #- (5,391,972.02) N/A Bad Debt Expense 9.40 - (9.40) N/A Total operating expenses 14,216,872.41 14,204,666.67 (12,205.74) (0.1) Operating income (loss)31,909,394.61 30,596,066.67 1,313,327.94 4.3 Nonoperating revenues (expenses): Interest Revenue 2,228,813.71 892,666.67 1,336,147.04 (149.7) Other Miscellaneous Revenue (860.87) - (860.87) N/A Interest Expense (14,346,501.75) #(4,746,600.00) (9,599,901.75) 202.2 Total nonoperating revenues (expenses)(16,221,544.78) (3,853,933.33) (12,367,611.45) (320.9) Transfers In - - - N/A Transfers Out (605,300.00) (2,039,666.67) 1,434,366.67 (70.3) Net income (loss)15,082,549.83$ 24,702,466.67$ (9,619,916.84)$ (38.9) 1 Unaudited 2 Depreciation is not a budgeted expense 3 Amount includes accrued compounded interest for the 91 Project Transportation Infrastructure Finance and Innovation Act (TIFIA) loan and accreted interest on the 2013 Toll Revenue Bonds Series B (capital appreciation). $10.8 million of the $14.3 million interest cost will not be paid in the current year and therefore not included in the FY 2019/20 budget YTD as of : YTD Variance Actual1 45 19 JOINT AGENCY TRIP AND REVENUE STATISTICS JOINT AGENCY TRAFFIC STATISTICS MULTI AGENCY TRIP AND REVENUE STATISTICS MONTH ENDING February 29, 2020 MTD Transactions by Agency Transactions Using Both Segments % Using Both Segments Revenue Westbound OCTA 688,407 454,845 66% 1,801,690$ RCTC 681,202 454,845 67% 3,762,812$ I-15 298,225 201,093 67% 1,584,421$ McKinley 382,977 253,752 66% 2,178,391$ Eastbound OCTA 732,420 414,286 57% 2,576,388$ RCTC 560,691 414,286 74% 1,847,586$ I-15 208,879 164,534 79% 499,087$ McKinley 351,812 249,752 71% 1,348,498$ 66%57%67%74% - 100,000 200,000 300,000 400,000 500,000 600,000 700,000 800,000 OCTA RCTC OCTA RCTC Westbound Eastbound Joint Agency Traffic Statistics OCTA Transactions RCTC Transactions % of OCTA Transactions Using Both Segments % of RCTC Transactions Using Both Segments 46 20 JOINT AGENCY PERFORMANCE MEASURES JOINT AGENCY TRANSPONDER DISTRIBUTION At the end of February 2020, the 91 Express Lanes had 150,416 active customer accounts and 273,694 transponders classified as Assigned. Feb-20 Performance CUSTOMER SERVICE **Call Wait Time Monthly Not to exceed 2 minutes 2:53 Abandon Rate Monthly No more than 4.0% 4.2% Customer Satisfaction Monthly At least 75 outbound calls 76 VIOLATION PROCESSING Response Time Monthly Within 2 business days of receipt 1.3 CUSA Violation Collection Rate Quarterly 70% or more 60% CUSA Violation Collection Rate Annually 74% or more 67% TRAFFIC OPERATIONS Initial & Secondary Reviews Monthly Equal to or less than 15 days 1.1 *Plate Misread Errors Monthly Equal to or less than 0.4% 0.01% CAS Response Time Monthly 0:20 (minutes) per call 0:08 ACCOUNTING Monthly No more than 3 0 Monthly No more than 3 0 INFORMATION TECHNOLOGY Back-office System Uptime Monthly 99% Availability 100% Network Uptime Monthly 99% Availability 100% CUSA = Cofiroute USA; CAS = OCTA Customer Assistance Specialists * Plate Misread Error performance is current after a 60-day hold-back period; therefore, percentage reported here is for 2 months prior to the month of this report. ** Call Wait Time KPI impacted by higher talk times due to 6C program implementation. OCTA Exceptions RCTC Exceptions REPORTING REQUIREMENT Reporting Period PERFORMANCE STANDARD Tags % of Total Tags % of Total Issued To New Accounts 629 77.4% 1,061 40.2% 1,215 50.1% Additional Tags to Existing Accounts 82 10.1% 801 30.4% 713 29.4% Replacement Transponders 102 12.5% 775 29.4% 496 20.5% Total Issued 813 2,637 2,424 Returned Account Closures 335 18.2% 449 33.3% 454 35.5% Accounts Downsizing 270 14.7% 162 12.0% 169 13.2% Defective Transponders 1,235 67.1% 739 54.7% 656 51.3% Total Returned 1,840 1,350 1,280 FY 2019-20T21 TRANSPONDER DISTRIBUTION February-20 January-20 Average To-Date 47 21 Number of Accounts by Fiscal Year As of February 29, 2020 Incoming Email Activity During February, the Anaheim Processing Center received 3,411 emails. 114,556 114,138 112,584 112,473 112,929 113,672 116,813 119,782 130,048 140,694 148,054 150,416 - 20,000 40,000 60,000 80,000 100,000 120,000 140,000 160,000 Fiscal Year 48 Orange County Transportation Authority Riverside County Transportation Commission Status Report March 2020 As of March 31, 2020 ATTACHMENT 3 49 2 Table of Contents Operations Overview OCTA ....................................................................................................... 3 Traffic and Revenue Statistics for OCTA .................................................................................... 3 OCTA Traffic and Revenue Summary ........................................................................................ 5 OCTA Eastbound Peak-Hour Volumes ...................................................................................... 6 OCTA W estbound Peak-Hour Volumes ..................................................................................... 7 OCTA Operational Highlights ..................................................................................................... 8 Financial Highlights OCTA ......................................................................................................... 9 Operations Overview RCTC ......................................................................................................10 Traffic and Revenue Statistics for RCTC ...................................................................................10 RCTC Traffic and Revenue Summary .......................................................................................12 RCTC Peak-Hour Volumes .......................................................................................................13 RCTC Eastbound Peak-Hour Volumes .....................................................................................13 RCTC Westbound Peak-Hour Volumes ....................................................................................14 RCTC Operational Highlights ....................................................................................................17 Financial Highlights RCTC ........................................................................................................18 Joint Agency Trip and Revenue Statistics .................................................................................19 Joint Agency Traffic Statistics ...................................................................................................19 Joint Agency Performance Measures ........................................................................................20 Joint Agency Transponder Distribution ......................................................................................20 Incoming Email Activity .............................................................................................................21 50 3 OPERATIONS OVERVIEW OCTA TRAFFIC AND REVENUE STATISTICS FOR OCTA Total traffic volume on the 91 Express Lanes for March 2020 was 905,400. This represents a daily average of 29,206 vehicles. This is a 41.2% decrease in total traffic volume from the same period last year, which totaled 1,539,257. Potential toll revenue for March was $2,916,062, which represents a decrease of 35.8% from the prior year’s total of $4,542,427. Carpool percentage for March was 22.68% as compared to the previous year’s rate of 26.10%. The decreases were attributed to the COVID-19 pandemic and California Governor Gavin Newsom’s orders for residents to self- quarantine and refrain from non-essential travel. Month-to-date traffic and revenue data is summarized in the table below. The following trip and revenue statistics tables represent all trips taken on the OCTA 91 Express Lanes and associated potential revenue for the month of March 2020. Current Month-to-Date (MTD) as of March 31, 2020 51 4 The 2020 fiscal year-to-date traffic volume decreased by 2% and potential toll revenue increased by 0.7%, when compared with the same period last year. Year-to-date average revenue per-trip is $3.05. Fiscal year-to-date traffic and revenue data are summarized in the table below. The following trip and revenue statistics tables represent all trips taken on the OCTA 91 Express Lanes and associated potential revenue for the months of July 2019 through March 2020. FY 2019-20 Year to Date as of March 31, 2020 52 5 O CTA Traffic and Revenue Summary The chart below reflects the total trips breakdown between Full Toll trips and HOV3+ trips for FY 2019-20 on a monthly basis. The chart below reflects the gross potential revenue breakdown between Full Toll trips and HOV3+ trips for FY 2019-20 on a monthly basis. 1,102,555 1,134,132 1,095,487 1,167,703 1,066,864 1,059,346 1,089,159 1,077,494 700,041 443,307 411,599 382,094 359,588 368,156 380,890 357,182 343,333 205,359 0 200,000 400,000 600,000 800,000 1,000,000 1,200,000 1,400,000 1,600,000 Jul-19 Aug-19 Sep-19 Oct-19 Nov-19 Dec-19 Jan-20 Feb-20 Mar-20 Apr-20 May-20 Jun-20Volume Month FY 2019-20 Traffic Volume Overview Full Toll Lanes 3+ Lanes 4,362,568 4,595,283 4,373,645 4,718,326 4,328,417 4,269,308 4,482,172 4,316,423 2,871,629 76,363 75,879 66,703 70,758 56,691 68,991 71,325 61,655 44,433 $2,500,000 $3,000,000 $3,500,000 $4,000,000 $4,500,000 $5,000,000 Jul-19 Aug-19 Sep-19 Oct-19 Nov-19 Dec-19 Jan-20 Feb-20 Mar-20 Apr-20 May-20 Jun-20Revenue Month FY 2019-20 Revenue Summary Full Toll Lanes 3+ Lanes Series3 53 6 OCTA EASTBOUND PEAK -HOUR VOLUMES Peak traffic hour in the eastbound direction reached or exceeded 90% or more of defined capacity 8 times during the month of March 2020. As demonstrated on the next chart, westbound peak hour traffic volumes top out at 80% of defined capacity. PM Time Price HOV Vol. Cap.Price HOV Vol. Cap.Price HOV Vol. Cap.Price HOV Vol. Cap.Price HOV Vol. Cap. 1400 - 1500 $5.15 383 2,666 78% $5.15 387 2,720 80% $5.15 443 3,008 88% $7.45 466 2,873 85%$7.85 525 3,227 95% 1500 - 1600 $5.50 556 2,782 82% $5.75 617 2,783 82% $7.75 599 2,848 84%$6.75 621 3,470 102%$8.65 634 2,608 77% 1600 - 1700 $5.35 436 3,055 90%$5.50 423 2,894 85% $7.50 412 2,459 72%$7.80 496 3,092 91%$8.45 447 2,605 77% 1700 - 1800 $5.30 507 3,153 93%$5.40 474 2,807 83% $6.40 510 3,001 88% $8.20 470 2,710 80% $7.05 535 2,954 87% 1800 - 1900 $5.50 648 2,730 80% $3.95 702 3,022 89% $3.95 673 3,042 89% $4.85 659 2,920 86% $6.55 657 2,727 80% 1900 - 2000 $3.85 457 1,816 53% $3.85 490 1,976 58% $3.85 588 2,307 68% $5.60 637 2,410 71% $6.05 609 2,058 61% PM Time Price HOV Vol. Cap.Price HOV Vol. Cap.Price HOV Vol. Cap.Price HOV Vol. Cap.Price HOV Vol. Cap. 1400 - 1500 $5.15 377 2,555 75% $5.15 336 2,606 77% $5.15 379 2,743 81% $7.45 380 1,837 54% $7.85 420 2,854 84% 1500 - 1600 $5.50 575 3,130 92%$5.75 451 2,478 73%$7.75 584 3,134 92%$6.75 551 2,623 77% $8.65 580 2,540 75% 1600 - 1700 $5.35 461 3,010 89% $5.50 134 1,241 37% $7.50 394 2,796 82% $7.80 481 2,786 82% $8.45 363 2,485 73% 1700 - 1800 $5.30 479 3,089 91%$5.40 239 1,339 39% $6.40 458 2,293 67% $8.20 419 2,483 73% $7.05 391 2,259 66% 1800 - 1900 $5.50 589 2,534 75% $3.95 422 1,886 55% $3.95 488 2,427 71% $4.85 530 2,820 83% $6.55 485 1,950 57% 1900 - 2000 $3.85 422 1,532 45% $3.85 318 1,184 35% $3.85 426 1,688 50% $5.60 444 1,686 50% $6.05 421 1,332 39% PM Time Price HOV Vol. Cap.Price HOV Vol. Cap.Price HOV Vol. Cap.Price HOV Vol. Cap.Price HOV Vol. Cap. 1400 - 1500 $5.15 350 2,168 64% $5.15 338 2,138 63% $5.15 296 1,737 51% $7.45 306 1,705 50% $7.85 283 1,619 48% 1500 - 1600 $5.50 482 2,680 79% $5.75 456 2,391 70% $7.75 448 2,142 63% $6.75 341 2,214 65% $8.65 299 1,412 42% 1600 - 1700 $5.35 362 2,376 70% $5.50 309 2,294 67% $7.50 293 1,992 59% $7.80 271 1,659 49% $8.45 190 1,260 37% 1700 - 1800 $5.30 349 2,310 68% $5.40 317 2,017 59% $6.40 278 1,641 48% $8.20 184 1,245 37% $7.05 194 1,070 31% 1800 - 1900 $5.50 381 1,551 46% $3.95 315 1,352 40% $3.95 225 1,073 32% $4.85 176 885 26% $6.55 171 729 21% 1900 - 2000 $3.85 224 840 25% $3.85 190 753 22% $3.85 159 582 17% $5.60 147 555 16% $6.05 137 432 13% PM Time Price HOV Vol. Cap.Price HOV Vol. Cap.Price HOV Vol. Cap.Price HOV Vol. Cap.Price HOV Vol. Cap. 1400 - 1500 $5.15 184 1,071 32% $5.15 224 1,202 35% $5.15 198 1,119 33% $7.45 224 1,167 34% $7.85 239 1,286 38% 1500 - 1600 $5.50 207 1,360 40% $5.75 256 1,299 38% $7.75 266 1,325 39% $6.75 282 1,850 54% $8.65 258 1,337 39% 1600 - 1700 $5.35 166 1,064 31% $5.50 161 1,054 31% $7.50 159 1,100 32% $7.80 190 1,296 38% $8.45 174 1,080 32% 1700 - 1800 $5.30 138 889 26% $5.40 147 788 23% $6.40 136 767 23% $8.20 111 719 21% $7.05 178 842 25% 1800 - 1900 $5.50 111 429 13% $3.95 117 481 14% $3.95 116 516 15% $4.85 125 492 14% $6.55 132 515 15% 1900 - 2000 $3.85 78 284 8% $3.85 88 281 8% $3.85 79 254 7% $5.60 89 284 8% $6.05 110 343 10% PM Time Price HOV Vol. Cap.Price HOV Vol. Cap.Price HOV Vol. Cap.Price HOV Vol. Cap.Price HOV Vol. Cap. 1400 - 1500 $5.15 191 1,019 30% $5.15 186 1,068 31% 1500 - 1600 $5.50 247 1,518 45% $5.75 297 1,438 42% 1600 - 1700 $5.35 146 1,264 37% $5.50 156 1,223 36% 1700 - 1800 $5.30 147 778 23% $5.40 129 810 24% 1800 - 1900 $5.50 113 411 12% $3.95 103 445 13% 1900 - 2000 $3.85 77 265 8% $3.85 69 240 7% Monday 03/30/20 Tuesday 03/31/20 Wednesday 04/01/20 Monday 03/23/20 Tuesday 03/24/20 Wednesday 03/25/20 Thursday 04/02/20 Friday 04/03/20 Thursday 03/19/20 Friday 03/20/20 Thursday 03/26/20 Friday 03/27/20 Monday 03/16/20 Tuesday 03/17/20 Wednesday 03/18/20 Friday 03/13/20Monday 03/09/20 Tuesday 03/10/20 Wednesday 03/11/20 Thursday 03/12/20 Thursday 03/05/20 Friday 03/06/20Monday 03/02/20 Tuesday 03/03/20 Wednesday 03/04/20 54 7 OCTA WES TBOUND PEAK-HOUR VOLUMES AM Time Price HOV Vol. Cap.Price HOV Vol. Cap.Price HOV Vol. Cap.Price HOV Vol. Cap.Price HOV Vol. Cap. 0400 - 0500 $3.05 711 2,555 75% $3.05 804 2,711 80% $3.05 755 2,569 76% $3.05 804 2,606 77% $3.05 687 2,046 60% 0500 - 0600 $4.95 809 2,640 78% $4.95 197 486 14% $4.95 838 2,578 76% $4.95 884 2,713 80% $4.70 773 2,471 73% 0600 - 0700 $5.15 561 2,180 64% $5.15 55 241 7% $5.15 580 2,250 66% $5.15 581 2,103 62% $4.95 590 2,140 63% 0700 - 0800 $5.65 419 2,143 63% $5.65 364 1,752 52% $5.65 450 2,098 62% $5.65 493 2,147 63% $5.50 390 1,821 54% 0800 - 0900 $5.15 192 1,890 56% $5.15 119 978 29% $5.15 261 2,224 65% $5.15 221 2,088 61% $4.95 191 1,513 45% 0900 - 1000 $4.10 194 1,927 57% $4.10 243 2,092 62% $4.10 241 2,130 63% $4.10 273 2,175 64% $4.10 220 1,750 51% AM Time Price HOV Vol. Cap.Price HOV Vol. Cap.Price HOV Vol. Cap.Price HOV Vol. Cap.Price HOV Vol. Cap. 0400 - 0500 $3.05 764 2,519 74% $3.05 698 2,070 61% $3.05 727 2,293 67% $3.05 718 2,291 67% $3.05 579 1,645 48% 0500 - 0600 $4.95 841 2,555 75% $4.95 886 2,473 73% $4.95 820 2,381 70% $4.95 658 2,033 60% $4.70 658 2,096 62% 0600 - 0700 $5.15 602 1,937 57% $5.15 569 1,869 55% $5.15 616 2,022 59% $5.15 562 1,798 53% $4.95 521 1,787 53% 0700 - 0800 $5.65 414 2,006 59% $5.65 434 2,008 59% $5.65 413 2,005 59% $5.65 394 1,935 57% $5.50 372 1,770 52% 0800 - 0900 $5.15 226 2,073 61% $5.15 209 2,054 60% $5.15 218 1,865 55% $5.15 189 1,748 51% $4.95 157 1,470 43% 0900 - 1000 $4.10 230 1,886 55% $4.10 188 2,215 65% $4.10 209 1,695 50% $4.10 179 1,911 56% $4.10 134 1,142 34% AM Time Price HOV Vol. Cap.Price HOV Vol. Cap.Price HOV Vol. Cap.Price HOV Vol. Cap.Price HOV Vol. Cap. 0400 - 0500 $3.05 636 1,970 58% $3.05 590 1,789 53% $3.05 575 1,667 49% $3.05 488 1,443 42% $3.05 369 1,021 30% 0500 - 0600 $4.95 696 2,215 65% $4.95 740 2,128 63% $4.95 583 1,779 52% $4.95 493 1,528 45% $4.70 367 1,324 39% 0600 - 0700 $5.15 328 1,519 45% $5.15 352 1,648 48% $5.15 279 1,151 34% $5.15 213 872 26% $4.95 236 972 29% 0700 - 0800 $5.65 223 1,468 43% $5.65 157 1,062 31% $5.65 178 963 28% $5.65 125 813 24% $5.50 104 696 20% 0800 - 0900 $5.15 135 1,190 35% $5.15 107 945 28% $5.15 92 813 24% $5.15 62 708 21% $4.95 72 619 18% 0900 - 1000 $4.10 130 977 29% $4.10 119 830 24% $4.10 101 708 21% $4.10 90 604 18% $4.10 87 542 16% AM Time Price HOV Vol. Cap.Price HOV Vol. Cap.Price HOV Vol. Cap.Price HOV Vol. Cap.Price HOV Vol. Cap. 0400 - 0500 $3.05 402 1,056 31% $3.05 368 965 28% $3.05 353 948 28% $3.05 333 880 26% $3.05 286 754 22% 0500 - 0600 $4.95 458 1,498 44% $4.95 447 1,506 44% $4.95 311 1,089 32% $4.95 391 1,362 40% $4.70 309 1,207 36% 0600 - 0700 $5.15 186 918 27% $5.15 147 728 21% $5.15 150 792 23% $5.15 124 729 21% $4.95 155 780 23% 0700 - 0800 $5.65 107 722 21% $5.65 92 636 19% $5.65 85 611 18% $5.65 74 606 18% $5.50 75 566 17% 0800 - 0900 $5.15 53 519 15% $5.15 37 488 14% $5.15 72 524 15% $5.15 59 453 13% $4.95 45 453 13% 0900 - 1000 $4.10 59 401 12% $4.10 59 427 13% $4.10 48 401 12% $4.10 58 415 12% $4.10 56 396 12% AM Time Price HOV Vol. Cap.Price HOV Vol. Cap.Price HOV Vol. Cap.Price HOV Vol. Cap.Price HOV Vol. Cap. 0400 - 0500 $3.05 306 875 26% $3.05 310 824 24% 0500 - 0600 $4.95 367 1,407 41% $4.95 422 1,470 43% 0600 - 0700 $5.15 127 797 23% $5.15 144 728 21% 0700 - 0800 $5.65 70 567 17% $5.65 82 590 17% 0800 - 0900 $5.15 50 460 14% $5.15 55 478 14% 0900 - 1000 $4.10 55 373 11% $4.10 36 366 11% Thursday 04/02/20 Friday 04/03/20Monday 03/30/20 Tuesday 03/31/20 Wednesday 04/01/20 Thursday 03/26/20 Friday 03/27/20Monday 03/23/20 Tuesday 03/24/20 Wednesday 03/25/20 Thursday 03/19/20 Friday 03/20/20 Thursday 03/12/20 Monday 03/16/20 Tuesday 03/17/20 Wednesday 03/18/20 Thursday 03/05/20 Monday 03/09/20 Tuesday 03/10/20 Wednesday 03/11/20 Friday 03/13/20 Friday 03/06/20Monday 03/02/20 Tuesday 03/03/20 Wednesday 03/04/20 55 8 OCTA OPERATIONAL HIGHLIGHTS On-road Operations OCTA Customer Assistance Specialists (CAS) responded to 78 calls during the month of March. Of those calls, 55 were to assist disabled vehicles and 13 calls to remove debris. The CAS provided assistance to 10 accidents in the Express Lanes with 4 of those accidents originated from the SR91 general-purpose lanes. 91 Express Lanes Toll Entrance Gantries Infrastructure Project Update OCTA will be contracting with the California Department of Transportation (Caltrans) to provide construction and construction management services for the 91 Express Lanes Toll Entrance Gantries Infrastructure Project. This project entails constructing new toll gantries infrastructures at the three entrances of the OCTA 91 Express Lanes. Construction of the gantries is scheduled to begin Fall 2020 and is expected to be completed in early 2021. Electronic Toll and Traffic Management System Project Update Kapsch TrafficCom USA, Inc., (Kapsch), the toll lanes system integrator for the 91 Express Lanes, completed the replacement of the Electronic Toll and Traffic Management (ETTM) system at the current toll gantries. This new lane system is reading both the new 6C transponder protocol as well as the legacy Title 21 protocol. The next phase of the project includes the replacement of the closed-circuit television cameras along the corridor. The new toll gantries infrastructure, as mentioned above, will house the new ETTM equipment. Once the gantries have been constructed, Kapsch will commence installation. 56 9 FINANCIAL HIGHLIGHTS OCTA Capital Asset Activity During the nine months ending March 31, 2020, capital asset activities included $195,292 for the ETTM system project, $297,339 for the new back-office/account management system, $5,920 for computer equipment and $325,411 for transponder purchases. 91 Express Lanes Operating Statement YTD as of : 3/31/2020 Description Actual (1)Budget (1)Dollar $Percent (%) Operating revenues: Toll revenue 36,164,539.61$ 39,979,657.00$ (3,815,117.39)$ (9.5) Fee revenue 6,161,932.91 4,134,277.00 2,027,655.91 49.0 Total operating revenues 42,326,472.52 44,113,934.00 (1,787,461.48) (4.1) Operating expenses: Contracted services 4,917,551.34 5,672,780.00 755,228.66 13.3 Administrative fee 2,251,160.00 2,129,913.00 (121,247.00) (5.7) Other professional services 950,021.43 1,930,976.00 980,954.57 50.8 Credit card processing fees 963,852.59 1,035,720.00 71,867.41 6.9 Toll road account servicing 786,370.41 1,794,750.00 1,008,379.59 56.2 Other insurance expense 285,059.05 562,275.00 277,215.95 49.3 Toll road maintenance supply repairs 175,765.55 356,253.00 180,487.45 50.7 Patrol services 829,170.86 734,715.00 (94,455.86) (12.9) Building equipment repairs and maint 73,598.47 241,538.00 167,939.53 69.5 6C Transponders 250,518.75 187,500.00 (63,018.75) (33.6) Other services (7,677.50) 26,247.00 33,924.50 129.3 Utilities 37,159.04 55,107.00 17,947.96 32.6 Office expense 4,264.30 140,915.00 136,650.70 97.0 Bad debt expense 132,245.47 - (132,245.47) N/A Miscellaneous (2)47,845.65 112,375.00 64,529.35 57.4 Leases 304,828.94 344,862.00 40,033.06 11.6 Total operating expenses 12,001,734.35 15,325,926.00 3,324,191.65 21.7 Depreciation and amortization (3)2,646,082.90 - (2,646,082.90) N/A Operating income (loss)27,678,655.27 28,788,008.00 (1,109,352.73) (3.9) Nonoperating revenues (expenses): Reimbursement from Other Agencies 676,803.75 906,250.00 (229,446.25) (25.3) Interest income 4,396,528.80 2,847,069.00 1,549,459.80 54.4 Interest expense (3,459,087.26) (3,534,048.00) 74,960.74 2.1 Other 34,494.17 - 34,494.17 N/A Total nonoperating revenues (expenses)1,648,739.46 219,271.00 1,429,468.46 (651.9) Transfers in - - - N/A Transfers out (14,581,399.32) (35,000.00) (14,546,399.32) (41,561.1) Net income (loss)14,745,995.41$ 28,972,279.00$ (14,226,283.59)$ (49.1) ¹Actual amounts are accounted for on the accrual basis of accounting in an enterprise fund. Budget amounts are accounted for on a modified accrual basis of accounting. ²Miscellaneous expenses include: Bond Insurance Costs, Bank Service Charge, Transponder Materials. ³Depreciation and amortization are not budgeted items. YTD Variance 57 10 OPERATIONS OVERVIEW RCTC TRAFFIC AND REVENUE STATISTICS FOR RCTC Total traffic volume on the 91 Express Lanes for March 2020 was 808,527. This represents a daily average of 26,082 vehicles. This is a 38.3% decrease in total traffic volume from the same period last year, which totaled 1,310,935. Potential toll revenue for the month was $3,656,203, which represents a decrease of 28.3% from the prior year’s total of $5,098,850. Carpool percentage for March was 21.62% as compared to the previous year’s rate of 24.36%. The decreases were attributed to the COVID-19 pandemic and California Governor Gavin Newsom’s orders for residents to self- quarantine and refrain from non-essential travel. Month-to-date traffic and revenue data are summarized in the table below. The following trip and revenue statistics tables represent all trips taken on the RCTC 91 Express Lanes and associated potential revenue for the month of March 2020. Current Month-to-Date (MTD) as of March 31, 2020 Trips MAR-20 MTD Actual Stantec MTD Projected # Variance % Variance MAR-19 MTD Actual Yr-to-Yr % Variance Full Toll Lanes 633,701 1,046,814 (413,113) (39.5%)991,552 (36.1%) 3+ Lanes 174,826 341,886 (167,060) (48.9%)319,383 (45.3%) Total Gross Trips 808,527 1,388,700 (580,173) (41.8%)1,310,935 (38.3%) Revenue Full Toll Lanes $3,632,038 $4,224,757 ($592,719) (14.0%)$5,057,871 (28.2%) 3+ Lanes $24,165 $0 $24,165 $40,979 (41.0%) Total Gross Revenue $3,656,203 $4,224,757 ($568,554) (13.5%)$5,098,850 (28.3%) Average Revenue per Trip Average Full Toll Lanes $5.73 $4.04 $1.69 41.8% $5.10 12.4% Average 3+ Lanes $0.14 $0.00 $0.14 $0.13 7.7% Average Gross Revenue $4.52 $3.04 $1.48 48.7% $3.89 16.2% 58 11 The 2020 fiscal year-to-date (YTD) traffic volume is 0.4% lower when compared with the same period last year. The 2020 fiscal year-to-date revenue is 15.6% higher than for the same period last year. Year-to-date average revenue per-trip is $4.32. Fiscal year-to-date traffic and revenue data are summarized in the table below. The following trip and revenue statistics tables represent all trips taken on the RCTC 91 Express Lanes and associated potential revenue for the months of July 2019 through March 2020. FY 2019-20 Year to Date as of March 31, 2020 Trips FY 2019-20 YTD Actual Stantec YTD Projected # Variance % Variance FY 2018-19 YTD Actual Yr-to-Yr % Variance Full Toll Lanes 8,536,905 8,820,029 (283,124) (3.2%)8,519,888 0.2% 3+ Lanes 2,656,315 2,859,029 (202,714) (7.1%)2,722,195 (2.4%) Total Gross Trips 11,193,220 11,679,057 (485,837) (4.2%)11,242,083 (0.4%) Revenue Full Toll Lanes $47,991,940 $34,952,857 $13,039,082 37.3%$41,441,557 15.8% 3+ Lanes $308,439 $0 $308,439 $329,540 (6.4%) Total Gross Revenue $48,300,379 $34,952,857 $13,347,521 38.2%$41,771,096 15.6% Average Revenue per Trip Average Full Toll Lanes $5.62 $3.96 $1.66 41.9%$4.86 15.6% Average 3+ Lanes $0.12 $0.00 $0.12 $0.12 0.0% Average Gross Revenue $4.32 $2.99 $1.33 44.5%$3.72 16.1% 59 12 RCTC Traffic and Revenue Summary The chart below reflects the total trips broken down between Full Toll lanes and HOV3+ lanes for FY 2019-20 on a monthly basis. The chart below reflects the gross potential revenue breakdown between Full Toll lanes and HOV3+ lanes for FY 2019-20 on a monthly basis. 960,601 1,040,805 984,484 1,034,686 959,129 945,151 973,936 960,256 633,701 354,489 361,276 315,806 313,543 315,057 309,435 291,433 281,637 174,826 0 175,000 350,000 525,000 700,000 875,000 1,050,000 1,225,000 1,400,000 1,575,000 Jul-19 Aug-19 Sep-19 Oct-19 Nov-19 Dec-19 Jan-20 Feb-20 Mar-20 Apr-20 May-20 Jun-20Volume Month FY 2019-20 Traffic Volume Overview Full Toll Lanes 3+ Lanes $5,213,968 $5,588,508 $5,326,713 $6,320,045 $5,301,867 $5,238,975 $5,789,888 $5,579,936 $3,632,038 $43,333 $45,015 $34,653 $26,718 $28,411 $38,169 $37,514 $30,461 $24,165 $2,800,000 $3,200,000 $3,600,000 $4,000,000 $4,400,000 $4,800,000 $5,200,000 $5,600,000 $6,000,000 $6,400,000 Jul-19 Aug-19 Sep-19 Oct-19 Nov-19 Dec-19 Jan-20 Feb-20 Mar-20 Apr-20 May-20 Jun-20Revenue Month FY 2019-20 Revenue Summary Full Toll Lanes 3+ Lanes 60 13 RCTC PEAK-HOUR VOLUMES RCTC evaluates traffic volumes for peak period hours and either increases or decreases tolls according to the toll rate policy. The hours highlighted in red represent toll reductions made on March 23rd in response the reduced peak-period volumes due to the COVID-19 pandemic. RCTC E ASTBOUND PEAK -HOUR VOLUMES Eastbound PM Peak - County Line to McKinley PM Time Price HOV SOV Vol.LOS Price HOV SOV Vol.LOS Price HOV SOV Vol.LOS Price HOV SOV Vol.LOS Price HOV SOV Vol.LOS 1400 - 1500 $5.30 200 969 1,169 D $6.95 199 951 1,150 D $9.00 236 1071 1,307 F $11.85 244 1,089 1,333 F $21.00 304 1,133 1,437 F 1500 - 1600 $7.35 291 857 1,148 D $6.95 306 951 1,257 E $9.90 313 934 1,247 E $11.35 319 1,099 1,418 F $18.70 339 858 1,197 D 1600 - 1700 $5.30 190 936 1,126 D $5.30 186 932 1,118 D $5.30 192 925 1,117 D $7.50 249 959 1,208 E $10.45 246 938 1,184 D 1700 - 1800 $5.30 225 862 1,087 D $5.30 189 848 1,037 D $5.30 229 881 1,110 D $5.30 222 868 1,090 D $6.95 236 1,010 1,246 E 1800 - 1900 $5.30 278 681 959 C $5.30 272 781 1,053 D $5.30 293 822 1,115 D $5.30 287 836 1,123 D $5.30 306 869 1,175 D 1900 - 2000 $2.25 197 555 752 B $4.20 196 607 803 C $5.30 251 715 966 C $5.30 264 716 980 C $5.30 284 697 981 C PM Time Price HOV SOV Vol.LOS Price HOV SOV Vol.LOS Price HOV SOV Vol.LOS Price HOV SOV Vol.LOS Price HOV SOV Vol.LOS 1400 - 1500 $5.30 209 951 1,160 D $6.95 174 856 1,030 D $9.00 225 935 1,160 D $11.85 210 829 1,039 D $21.00 234 966 1,200 D 1500 - 1600 $7.35 317 933 1,250 E $6.95 246 744 990 C $9.90 279 950 1,229 E $11.35 294 930 1,224 E $18.70 270 788 1,058 D 1600 - 1700 $5.30 216 917 1,133 D $5.30 172 692 864 C $5.30 184 839 1,023 D $7.50 218 843 1,061 D $10.45 174 806 980 C 1700 - 1800 $5.30 216 864 1,080 D $5.30 196 758 954 C $5.30 209 743 952 C $5.30 191 850 1,041 D $6.95 170 711 881 C 1800 - 1900 $5.30 268 712 980 C $5.30 209 578 787 B $5.30 246 675 921 C $5.30 237 757 994 C $5.30 239 552 791 B 1900 - 2000 $2.25 166 426 592 B $4.20 138 308 446 B $5.30 187 450 637 B $5.30 201 595 796 B $5.30 194 391 585 B PM Time Price HOV SOV Vol.LOS Price HOV SOV Vol.LOS Price HOV SOV Vol.LOS Price HOV SOV Vol.LOS Price HOV SOV Vol.LOS 1400 - 1500 $5.30 205 796 1,001 D $6.95 199 689 888 C $9.00 148 566 714 B $11.85 181 593 774 B $21.00 151 540 691 B 1500 - 1600 $7.35 222 852 1,074 D $6.95 240 770 1,010 D $9.90 218 687 905 C $11.35 211 706 917 C $18.70 137 467 604 B 1600 - 1700 $5.30 158 696 854 C $5.30 126 724 850 C $5.30 132 612 744 B $7.50 117 539 656 B $10.45 92 375 467 B 1700 - 1800 $5.30 153 655 808 C $5.30 160 575 735 B $5.30 120 465 585 B $5.30 104 437 541 B $6.95 97 292 389 A 1800 - 1900 $5.30 130 459 589 B $5.30 125 358 483 B $5.30 98 294 392 A $5.30 79 241 320 A $5.30 74 240 314 A 1900 - 2000 $2.25 84 252 336 A $4.20 75 182 257 A $5.30 68 144 212 A $5.30 72 153 225 A $5.30 70 141 211 A PM Time Price HOV SOV Vol.LOS Price HOV SOV Vol.LOS Price HOV SOV Vol.LOS Price HOV SOV Vol.LOS Price HOV SOV Vol.LOS 1400 - 1500 $5.30 98 336 434 B $5.30 105 445 550 B $5.30 0 0 0 A $5.30 130 438 568 B $6.95 142 491 633 B 1500 - 1600 $5.30 100 463 563 B $5.30 138 499 637 B $5.30 0 0 0 A $5.30 161 628 789 B $6.95 143 499 642 B 1600 - 1700 $5.30 63 310 373 A $5.30 59 334 393 A $5.30 0 0 0 A $5.30 94 483 577 B $6.95 99 434 533 B 1700 - 1800 $5.30 71 234 305 A $5.30 62 218 280 A $5.30 0 0 0 A $5.30 51 249 300 A $6.95 86 281 367 A 1800 - 1900 $5.30 46 118 164 A $5.30 48 139 187 A $5.30 0 0 0 A $5.30 72 137 209 A $5.30 69 162 231 A 1900 - 2000 $2.25 39 86 125 A $4.20 36 80 116 A $5.30 10 29 39 A $5.30 37 93 130 A $5.30 56 114 170 A PM Time Price HOV SOV Vol.LOS Price HOV SOV Vol.LOS Price HOV SOV Vol.LOS Price HOV SOV Vol.LOS Price HOV SOV Vol.LOS 1400 - 1500 $5.30 96 379 475 B $5.30 95 380 475 B 1500 - 1600 $5.30 140 521 661 B $5.30 157 531 688 B 1600 - 1700 $5.30 95 464 559 B $5.30 87 424 511 B 1700 - 1800 $5.30 75 237 312 A $5.30 66 263 329 A 1800 - 1900 $5.30 55 127 182 A $5.30 48 126 174 A 1900 - 2000 $2.25 44 76 120 A $4.20 35 79 114 A Wednesday 04/01/20 Friday 03/27/20 Thursday 04/02/20 Friday 04/03/20 03/16/20 Tuesday 03/17/20 Monday 03/30/20 Tuesday 03/31/20 Thursday 03/26/20 03/02/20 Tuesday 03/03/20 Thursday Monday 03/23/20 Tuesday 03/24/20 Wednesday 03/25/20 Wednesday 03/18/20 Thursday 03/19/20 Friday 03/20/20Monday 03/12/20 Friday 03/13/20Monday03/09/20 Tuesday 03/10/20 Wednesday 03/11/20 Wednesday 03/04/20 Thursday 03/05/20 Friday 03/06/20Monday 61 14 Eastbound PM Peak - County Line to I-15 South PM Time Price HOV SOV Vol.LOS Price HOV SOV Vol.LOS Price HOV SOV Vol.LOS Price HOV SOV Vol.LOS Price HOV SOV Vol.LOS 1400 - 1500 $2.95 116 702 818 C $5.30 119 742 861 C $5.30 111 741 852 C $5.30 127 783 910 C $5.30 132 787 919 C 1500 - 1600 $5.30 137 638 775 B $2.95 137 699 836 C $2.95 160 644 804 C $5.30 142 792 934 C $2.95 161 595 756 B 1600 - 1700 $2.95 99 658 757 B $2.95 106 639 745 B $2.95 96 630 726 B $2.95 134 708 842 C $2.95 108 585 693 B 1700 - 1800 $2.95 125 637 762 B $2.95 112 633 745 B $2.95 129 637 766 B $2.95 105 585 690 B $2.95 133 646 779 B 1800 - 1900 $2.95 141 505 646 B $2.95 132 584 716 B $2.95 138 618 756 B $2.95 157 567 724 B $2.95 143 514 657 B 1900 - 2000 $2.95 122 410 532 B $2.95 108 460 568 B $2.95 147 501 648 B $2.95 154 539 693 B $2.95 177 418 595 B PM Time Price HOV SOV Vol.LOS Price HOV SOV Vol.LOS Price HOV SOV Vol.LOS Price HOV SOV Vol.LOS Price HOV SOV Vol.LOS 1400 - 1500 $2.95 118 650 768 B $5.30 97 655 752 B $5.30 105 678 783 B $5.30 118 658 776 B $5.30 103 711 814 C 1500 - 1600 $5.30 151 715 866 C $2.95 125 583 708 B $2.95 149 667 816 C $5.30 128 679 807 C $2.95 134 579 713 B 1600 - 1700 $2.95 117 683 800 B $2.95 103 610 713 B $2.95 113 654 767 B $2.95 136 639 775 B $2.95 84 581 665 B 1700 - 1800 $2.95 151 640 791 B $2.95 105 581 686 B $2.95 119 551 670 B $2.95 102 511 613 B $2.95 88 428 516 B 1800 - 1900 $2.95 136 507 643 B $2.95 111 541 652 B $2.95 119 550 669 B $2.95 110 488 598 B $2.95 113 351 464 B 1900 - 2000 $2.95 97 311 408 B $2.95 86 271 357 A $2.95 108 363 471 B $2.95 142 438 580 B $2.95 87 243 330 A PM Time Price HOV SOV Vol.LOS Price HOV SOV Vol.LOS Price HOV SOV Vol.LOS Price HOV SOV Vol.LOS Price HOV SOV Vol.LOS 1400 - 1500 $2.95 97 546 643 B $5.30 79 451 530 B $5.30 80 379 459 B $5.30 89 425 514 B $5.30 65 377 442 B 1500 - 1600 $5.30 106 639 745 B $2.95 103 560 663 B $2.95 96 495 591 B $5.30 106 547 653 B $2.95 73 354 427 B 1600 - 1700 $2.95 84 569 653 B $2.95 87 542 629 B $2.95 88 507 595 B $2.95 74 415 489 B $2.95 50 296 346 A 1700 - 1800 $2.95 64 529 593 B $2.95 67 423 490 B $2.95 63 363 426 B $2.95 50 340 390 A $2.95 52 241 293 A 1800 - 1900 $2.95 68 344 412 B $2.95 70 277 347 A $2.95 50 243 293 A $2.95 43 192 235 A $2.95 33 168 201 A 1900 - 2000 $2.95 38 175 213 A $2.95 33 180 213 A $2.95 28 133 161 A $2.95 38 119 157 A $2.95 27 103 130 A PM Time Price HOV SOV Vol.LOS Price HOV SOV Vol.LOS Price HOV SOV Vol.LOS Price HOV SOV Vol.LOS Price HOV SOV Vol.LOS 1400 - 1500 $2.95 51 263 314 A $2.95 65 357 422 B $2.95 0 0 0 A $2.95 66 282 348 A $2.95 63 317 380 A 1500 - 1600 $2.95 57 347 404 B $2.95 71 357 428 B $2.95 0 0 0 A $2.95 60 450 510 B $2.95 65 352 417 B 1600 - 1700 $2.95 34 278 312 A $2.95 40 304 344 A $2.95 0 0 0 A $2.95 43 377 420 B $2.95 42 279 321 A 1700 - 1800 $2.95 25 230 255 A $2.95 29 190 219 A $2.95 0 0 0 A $2.95 23 183 206 A $2.95 47 204 251 A 1800 - 1900 $2.95 24 88 112 A $2.95 24 114 138 A $2.95 0 0 0 A $2.95 27 116 143 A $2.95 33 120 153 A 1900 - 2000 $2.95 21 70 91 A $2.95 15 66 81 A $2.95 7 22 29 A $2.95 14 62 76 A $2.95 25 72 97 A PM Time Price HOV SOV Vol.LOS Price HOV SOV Vol.LOS Price HOV SOV Vol.LOS Price HOV SOV Vol.LOS Price HOV SOV Vol.LOS 1400 - 1500 $2.95 64 248 312 A $2.95 57 302 359 A 1500 - 1600 $2.95 73 394 467 B $2.95 78 382 460 B 1600 - 1700 $2.95 49 310 359 A $2.95 44 308 352 A 1700 - 1800 $2.95 28 204 232 A $2.95 28 222 250 A 1800 - 1900 $2.95 27 101 128 A $2.95 30 106 136 A 1900 - 2000 $2.95 16 64 80 A $2.95 11 63 74 A Thursday 04/02/20 Friday 04/03/20Monday03/30/20 Tuesday 03/31/20 Wednesday 04/01/20 Wednesday 03/25/20 Thursday 03/26/20 Friday 03/27/20Monday03/23/20 Tuesday 03/24/20 Thursday 03/19/20 Friday 03/20/20Monday03/16/20 Tuesday 03/17/20 Wednesday 03/18/20 Wednesday 03/11/20 Thursday 03/12/20 Friday 03/13/20Monday03/09/20 Tuesday 03/10/20 Monday 03/02/20 Tuesday 03/03/20 Wednesday 03/04/20 Thursday 03/05/20 Friday 03/06/20 62 15 RCTC W ESTBOUND PEAK-HOUR VOLUMES Westbound AM Peak - McKinley to County Line AM Time Price HOV SOV Vol.LOS Price HOV SOV Vol.LOS Price HOV SOV Vol.LOS Price HOV SOV Vol.LOS Price HOV SOV Vol.LOS 0400 - 0500 $10.80 361 1226 1,587 F $10.80 364 1083 1,447 F $10.80 365 1082 1,447 F $10.50 420 1,095 1,515 F $5.30 349 701 1,050 D 0500 - 0600 $23.25 486 936 1,422 F $22.80 542 879 1,421 F $19.75 467 767 1,234 E $17.50 518 1,057 1,575 F $12.20 468 997 1,465 F 0600 - 0700 $19.55 362 1094 1,456 F $17.45 332 878 1,210 E $19.40 384 1196 1,580 F $19.40 434 850 1,284 E $11.45 460 1,159 1,619 F 0700 - 0800 $16.35 296 1314 1,610 F $16.35 347 1328 1,675 F $17.10 311 1341 1,652 F $15.30 411 1,279 1,690 F $9.30 359 1,075 1,434 F 0800 - 0900 $11.15 165 1316 1,481 F $11.45 199 1397 1,596 F $11.45 185 1555 1,740 F $12.20 210 1,367 1,577 F $8.00 170 1,013 1,183 D 0900 - 1000 $6.95 135 1,006 1,141 D $9.00 158 1139 1,297 E $8.00 158 1069 1,227 E $9.00 169 1,108 1,277 E $5.30 132 764 896 C AM Time Price HOV SOV Vol.LOS Price HOV SOV Vol.LOS Price HOV SOV Vol.LOS Price HOV SOV Vol.LOS Price HOV SOV Vol.LOS 0400 - 0500 $10.80 404 1,014 1,418 F $10.80 344 850 1,194 D $10.80 352 937 1,289 E $10.50 356 958 1,314 E $5.30 235 521 756 B 0500 - 0600 $23.25 508 971 1,479 F $22.80 488 840 1,328 E $19.75 463 698 1,161 D $17.50 473 1,011 1,484 F $12.20 304 730 1,034 D 0600 - 0700 $19.55 394 911 1,305 E $17.45 333 736 1,069 D $19.40 408 955 1,363 F $19.40 384 677 1,061 D $11.45 307 903 1,210 E 0700 - 0800 $16.35 337 1,209 1,546 F $16.35 350 1,032 1,382 F $17.10 371 1,172 1,543 F $15.30 353 1,156 1,509 F $9.30 281 1,005 1,286 E 0800 - 0900 $11.15 199 1,447 1,646 F $11.45 204 1,307 1,511 F $11.45 217 1,187 1,404 F $12.20 205 1,172 1,377 F $8.00 109 909 1,018 D 0900 - 1000 $6.95 171 969 1,140 D $9.00 139 1,139 1,278 E $8.00 143 807 950 C $9.00 125 924 1,049 D $5.30 87 548 635 B AM Time Price HOV SOV Vol.LOS Price HOV SOV Vol.LOS Price HOV SOV Vol.LOS Price HOV SOV Vol.LOS Price HOV SOV Vol.LOS 0400 - 0500 $10.80 303 786 1,089 D $10.80 248 711 959 C $10.80 254 678 932 C $10.50 221 554 775 B $5.30 157 330 487 B 0500 - 0600 $23.25 385 761 1,146 D $22.80 419 708 1,127 D $19.75 318 559 877 C $17.50 245 556 801 C $12.20 184 528 712 B 0600 - 0700 $19.55 201 727 928 C $17.45 223 812 1,035 D $19.40 205 653 858 C $19.40 141 370 511 B $11.45 144 484 628 B 0700 - 0800 $16.35 172 872 1,044 D $16.35 136 769 905 C $17.10 142 557 699 B $15.30 99 461 560 B $9.30 72 403 475 B 0800 - 0900 $11.15 109 731 840 C $11.45 84 578 662 B $11.45 67 450 517 B $12.20 42 378 420 B $8.00 35 327 362 A 0900 - 1000 $6.95 87 478 565 B $9.00 78 420 498 B $8.00 65 344 409 B $9.00 70 277 347 A $5.30 43 231 274 A AM Time Price HOV SOV Vol.LOS Price HOV SOV Vol.LOS Price HOV SOV Vol.LOS Price HOV SOV Vol.LOS Price HOV SOV Vol.LOS 0400 - 0500 $6.95 183 276 459 B $6.95 162 286 448 B $6.95 153 289 442 B $6.95 148 236 384 A $4.20 128 201 329 A 0500 - 0600 $6.95 193 609 802 C $6.95 246 695 941 C $6.95 202 594 796 B $6.95 207 584 791 B $4.20 156 537 693 B 0600 - 0700 $6.95 103 405 508 B $6.95 88 320 408 B $6.95 104 399 503 B $6.95 86 395 481 B $4.20 109 389 498 B 0700 - 0800 $6.95 68 409 477 B $6.95 61 344 405 B $6.95 57 306 363 A $6.95 64 334 398 A $4.20 61 318 379 A 0800 - 0900 $6.95 36 261 297 A $6.95 30 200 230 A $6.95 39 218 257 A $6.95 40 222 262 A $4.20 21 206 227 A 0900 - 1000 $6.95 44 175 219 A $6.95 32 199 231 A $6.95 34 176 210 A $6.95 33 184 217 A $4.20 32 176 208 A AM Time Price HOV SOV Vol.LOS Price HOV SOV Vol.LOS Price HOV SOV Vol.LOS Price HOV SOV Vol.LOS Price HOV SOV Vol.LOS 0400 - 0500 $6.95 119 273 392 A $6.95 144 238 382 A 0500 - 0600 $6.95 212 636 848 C $6.95 229 673 902 C 0600 - 0700 $6.95 94 424 518 B $6.95 75 340 415 B 0700 - 0800 $6.95 51 314 365 A $6.95 64 308 372 A 0800 - 0900 $6.95 32 241 273 A $6.95 39 210 249 A 0900 - 1000 $6.95 37 174 211 A $6.95 20 157 177 A Wednesday 04/01/20 Friday 03/27/20 Thursday 04/02/20 Friday 04/03/20 03/16/20 Tuesday 03/17/20 Monday 03/30/20 Tuesday 03/31/20 Thursday 03/26/20 03/02/20 Tuesday 03/03/20 Thursday Monday 03/23/20 Tuesday 03/24/20 Wednesday 03/25/20 Wednesday 03/18/20 Thursday 03/19/20 Friday 03/20/20Monday 03/12/20 Friday 03/13/20Monday03/09/20 Tuesday 03/10/20 Wednesday 03/11/20 Wednesday 03/04/20 Thursday 03/05/20 Friday 03/06/20Monday 63 16 Westbound AM Peak - I-15 North to County Line AM Time Price HOV SOV Vol.LOS Price HOV SOV Vol.LOS Price HOV SOV Vol.LOS Price HOV SOV Vol.LOS Price HOV SOV Vol.LOS 0400 - 0500 $6.85 200 824 1,024 D $6.85 243 820 1,063 D $5.30 197 815 1,012 D $5.30 258 776 1,034 D $5.30 214 617 831 C 0500 - 0600 $19.05 310 1154 1,464 F $18.60 364 1007 1,371 E $16.60 328 1177 1,505 F $13.50 353 1,086 1,439 F $6.85 299 1,026 1,325 E 0600 - 0700 $19.35 294 1097 1,391 E $18.60 318 1260 1,578 F $20.70 295 1126 1,421 F $15.55 340 1,135 1,475 F $8.85 284 867 1,151 D 0700 - 0800 $12.15 198 1176 1,374 E $14.80 280 1231 1,511 F $13.80 225 1200 1,425 F $12.75 250 1,145 1,395 E $6.85 209 947 1,156 D 0800 - 0900 $6.85 100 1089 1,189 D $8.85 101 1201 1,302 E $8.85 93 1171 1,264 E $8.85 109 1,108 1,217 E $5.30 103 885 988 C 0900 - 1000 $5.30 113 815 928 C $5.30 100 942 1,042 D $5.30 110 942 1,052 D $5.30 123 924 1,047 D $2.95 99 716 815 C AM Time Price HOV SOV Vol.LOS Price HOV SOV Vol.LOS Price HOV SOV Vol.LOS Price HOV SOV Vol.LOS Price HOV SOV Vol.LOS 0400 - 0500 $6.85 250 773 1,023 D $6.85 218 571 789 B $5.30 236 653 889 C $5.30 241 619 860 C $5.30 145 509 654 B 0500 - 0600 $19.05 357 1,035 1,392 E $18.60 346 878 1,224 E $16.60 339 995 1,334 E $13.50 327 965 1,292 E $6.85 209 807 1,016 D 0600 - 0700 $19.35 315 809 1,124 D $18.60 305 959 1,264 E $20.70 312 912 1,224 E $15.55 292 906 1,198 D $8.85 207 714 921 C 0700 - 0800 $12.15 221 1,048 1,269 E $14.80 247 995 1,242 E $13.80 230 1,078 1,308 E $12.75 212 982 1,194 D $6.85 146 879 1,025 D 0800 - 0900 $6.85 123 1,100 1,223 E $8.85 117 1,142 1,259 E $8.85 133 1,006 1,139 D $8.85 106 962 1,068 D $5.30 60 730 790 B 0900 - 1000 $5.30 94 870 964 C $5.30 110 1,018 1,128 D $5.30 100 840 940 C $5.30 102 903 1,005 D $2.95 72 479 551 B AM Time Price HOV SOV Vol.LOS Price HOV SOV Vol.LOS Price HOV SOV Vol.LOS Price HOV SOV Vol.LOS Price HOV SOV Vol.LOS 0400 - 0500 $6.85 176 613 789 B $6.85 163 549 712 B $5.30 141 465 606 B $5.30 116 424 540 B $5.30 82 320 402 B 0500 - 0600 $19.05 247 893 1,140 D $18.60 227 742 969 C $16.60 198 688 886 C $13.50 171 616 787 B $6.85 112 484 596 B 0600 - 0700 $19.35 158 797 955 C $18.60 156 859 1,015 D $20.70 130 563 693 B $15.55 89 468 557 B $8.85 85 414 499 B 0700 - 0800 $12.15 86 713 799 B $14.80 59 601 660 B $13.80 56 492 548 B $12.75 46 388 434 B $6.85 41 304 345 A 0800 - 0900 $6.85 43 628 671 B $8.85 45 507 552 B $8.85 32 402 434 B $8.85 25 342 367 A $5.30 28 293 321 A 0900 - 1000 $5.30 63 461 524 B $5.30 60 374 434 B $5.30 51 337 388 A $5.30 40 282 322 A $2.95 33 247 280 A AM Time Price HOV SOV Vol.LOS Price HOV SOV Vol.LOS Price HOV SOV Vol.LOS Price HOV SOV Vol.LOS Price HOV SOV Vol.LOS 0400 - 0500 $5.30 104 302 406 B $5.30 99 287 386 A $5.30 84 276 360 A $5.30 91 257 348 A $2.95 61 244 305 A 0500 - 0600 $5.30 150 481 631 B $5.30 124 504 628 B $5.30 127 519 646 B $5.30 112 454 566 B $2.95 92 415 507 B 0600 - 0700 $5.30 81 472 553 B $5.30 68 419 487 B $5.30 62 376 438 B $5.30 63 413 476 B $2.95 57 392 449 B 0700 - 0800 $5.30 48 327 375 A $5.30 36 293 329 A $5.30 27 280 307 A $5.30 24 292 316 A $2.95 15 258 273 A 0800 - 0900 $5.30 21 250 271 A $5.30 21 276 297 A $5.30 15 228 243 A $5.30 23 225 248 A $2.95 21 230 251 A 0900 - 1000 $5.30 26 178 204 A $5.30 25 167 192 A $5.30 24 179 203 A $5.30 27 144 171 A $2.95 31 151 182 A AM Time Price HOV SOV Vol.LOS Price HOV SOV Vol.LOS Price HOV SOV Vol.LOS Price HOV SOV Vol.LOS Price HOV SOV Vol.LOS 0400 - 0500 $5.30 75 265 340 A $5.30 71 228 299 A 0500 - 0600 $5.30 95 487 582 B $5.30 118 471 589 B 0600 - 0700 $5.30 45 404 449 B $5.30 53 367 420 B 0700 - 0800 $5.30 22 280 302 A $5.30 28 285 313 A 0800 - 0900 $5.30 17 214 231 A $5.30 19 232 251 A 0900 - 1000 $5.30 19 145 164 A $5.30 20 149 169 A Thursday 04/02/20 Friday 04/03/20Monday03/30/20 Tuesday 03/31/20 Wednesday 04/01/20 Wednesday 03/25/20 Thursday 03/26/20 Friday 03/27/20Monday03/23/20 Tuesday 03/24/20 Thursday 03/19/20 Friday 03/20/20Monday03/16/20 Tuesday 03/17/20 Wednesday 03/18/20 Wednesday 03/11/20 Thursday 03/12/20 Friday 03/13/20Monday03/09/20 Tuesday 03/10/20 Monday 03/02/20 Tuesday 03/03/20 Wednesday 03/04/20 Thursday 03/05/20 Friday 03/06/20 64 17 RCTC OP ERATIONAL HIGHLIGHTS On-road Operations RCTC Freeway Service Patrol (FSP) responded to 62 calls during the month of March. Of those calls, 41 were to assist disabled vehicles, 11 calls to remove debris and 10 were in response to accidents in the Express Lanes. 65 18 FINANCIAL HIGHLIGHTS RCTC RCTC 91 Express Lanes Operating Statement 3/31/2020 Description Budget Dollar $Percent (%) Operating revenues: Toll Revenue 44,671,968.46$ 46,440,600.00$ (1,768,631.54)$ (3.8) Fee Revenue 6,348,890.05 3,960,225.00 2,388,665.05 60.3 Total operating revenues 51,020,858.51 50,400,825.00 620,033.51 1.2 Operating expenses: Salaries and Benefits 577,052.79 1,015,050.00 437,997.21 43.2 Legal Services 159,217.52 262,500.00 103,282.48 39.3 Advisory Services 46,070.58 56,250.00 10,179.42 18.1 Audit and Accounting Fees 46,000.00 35,250.00 (10,750.00) (30.5) Service Fees 2,706.21 19,500.00 16,793.79 86.1 Other Professional Services 276,118.79 1,859,625.00 1,583,506.21 85.2 Lease Expense 159,300.79 192,375.00 33,074.21 17.2 Operations 2,246,970.13 2,721,375.00 474,404.87 17.4 Utilities 29,048.52 46,875.00 17,826.48 38.0 Supplies and Materials 123.62 3,750.00 3,626.38 96.7 Membership and Subscription Fees 20,306.75 18,750.00 (1,556.75) (8.3) Office Equipment & Furniture (Non-Capital)747.12 3,750.00 3,002.88 80.1 Maintenance/Repairs 121,708.55 262,350.00 140,641.45 53.6 Training Seminars and Conferences 1,125.00 3,375.00 2,250.00 66.7 Transportation Expenses 2,724.33 5,625.00 2,900.67 51.6 Lodging 2,455.52 5,250.00 2,794.48 53.2 Meals 1,088.56 750.00 (338.56) (45.1) Other Staff Expenses 524.65 750.00 225.35 30.0 Advertising 6,776.63 142,500.00 135,723.37 95.2 Program Management 78,546.84 - (78,546.84) N/A Program Operations 5,630,439.23 8,745,150.00 3,114,710.77 35.6 Litigation Settlement - 7,500.00 7,500.00 100.0 Furniture & Equipment 340,518.76 562,500.00 221,981.24 39.5 Improvements 16,032.27 12,075.00 (3,957.27) (32.8) Depreciation 5,391,972.02 #- (5,391,972.02) N/A Bad Debt Expense 11.03 - (11.03) N/A Total operating expenses 15,157,586.21 15,982,875.00 825,288.79 5.2 Operating income (loss)35,863,272.30 34,417,950.00 1,445,322.30 4.2 Nonoperating revenues (expenses): Interest Revenue 2,228,813.71 1,004,250.00 1,224,563.71 (121.9) Other Miscellaneous Revenue (855.99) - (855.99) N/A Interest Expense (19,799,515.75) #(5,339,925.00) (14,459,590.75) 270.8 Total nonoperating revenues (expenses)(21,674,553.90) (4,335,675.00) (17,338,878.90) (399.9) Transfers In - - - N/A Transfers Out (1,599,475.16) (2,294,625.00) 695,149.84 (30.3) Net income (loss)12,589,243.24$ 27,787,650.00$ (15,198,406.76)$ (54.7) 1 Unaudited 2 Depreciation is not a budgeted expense 3 Amount includes accrued compounded interest for the 91 Project Transportation Infrastructure Finance and Innovation Act (TIFIA) loan and accreted interest on the 2013 Toll Revenue Bonds Series B (capital appreciation). $10.8 million of the $14.3 million interest cost will not be paid in the current year and therefore not included in the FY 2019/20 budget YTD as of : YTD Variance Actual 1 66 19 JOINT AGENCY TRIP AND REVENUE STATISTICS JOINT AGENCY TRAFFIC STATISTICS MULTI AGENCY TRIP AND REVENUE STATISTICS MONTH ENDING March 31, 2020 MTD Transactions by Agency Transactions Using Both Segments % Using Both Segments Revenue Westbound OCTA 438,123 293,387 67% 1,179,082$ RCTC 448,814 293,387 65% 2,462,410$ I-15 196,654 129,559 66% 1,039,602$ McKinley 252,160 163,828 65% 1,422,808$ Eastbound OCTA 467,277 258,672 55% 1,736,980$ RCTC 359,713 258,672 72% 1,193,793$ I-15 135,926 104,168 77% 323,361$ McKinley 223,787 154,504 69% 870,432$ 67%55%65%72% - 100,000 200,000 300,000 400,000 500,000 600,000 OCTA RCTC OCTA RCTC Westbound Eastbound Joint Agency Traffic Statistics OCTA Transactions RCTC Transactions % of OCTA Transactions Using Both Segments % of RCTC Transactions Using Both Segments 67 20 JOINT AGENCY PERFORMANCE MEASURES JOINT AGENCY TRANSPONDER DISTRIBUTION 68 21 At the end of March 2020, the 91 Express Lanes had 149,843 active customer accounts and 295,675 transponders classified as Assigned. Number of Accounts by Fiscal Year As of March 31, 2020 Incoming Email Activity During March, the Anaheim Processing Center received 3,854 emails. Operational Activity Amid concerns about the spread of COVID-19 and following the governor’s guidance to help reduce its spread, the 91 Express Lanes Customer Walk-In Center was closed in March and will remain so until further notice. Operational activities in the Anaheim and Corona locations continued to function with a combination of remote workers and core staff located at the facilities. Core essential functions include aiding stranded motorists, providing incident management services and dispatching emergency vehicles through the traffic operations center. The call center remains open to respond to customer service and violation calls. 114,556 114,138 112,584 112,473 112,929 113,672 116,813 119,782 130,048 140,694 148,054 149,843 - 20,000 40,000 60,000 80,000 100,000 120,000 140,000 160,000 Fiscal Year 69 AGENDA ITEM 6 Agenda Item 6 RIVERSIDE COUNTY TRANSPORTATION COMMISSION DATE: May 28, 2020 TO: Toll Policy and Operations Committee FROM: Michael Blomquist, Toll Program Director THROUGH: Anne Mayer, Executive Director SUBJECT: COVID-19 Impacts to the 91 Express Lanes STAFF RECOMMENDATION: This item is for the Committee to: 1) Receive and file a presentation that provides a summary of COVID-19 impacts to the Commission’s 91 Express Lanes; and 2) Forward to the Commission for final action. BACKGROUND INFORMATION: The Coronavirus (COVID-19) has caused very significant worldwide health impacts, including a notable number of infections and tragic deaths. COVID-19 has also had very real and immediate economic impacts to our national economy and in Riverside County. Additionally, COVID-19 has impacted the Commission’s 91 Express Lanes and our customers. Attachment: COVID-19 Impacts to the 91 Express Lanes Presentation 70 COVID-19 IMPACTS TO THE91 EXPRESS LANES Toll Policy and Operations Committee Meeting May 28, 2020 Michael Blomquist, Toll Program Director 171 IMPACTS TO DAILY OPERATIONS 272 Administrative Office -Anaheim 3 91 Express Lanes Administrative Office 180 North Riverview Drive Anaheim 73 Administrative Office -Anaheim 4 •No face-to-face customer interactions •Reduced staff with core functions operating –Traffic operations center –Incident management •Additional sanitizing and social distancing 74 Customer Service Center - Corona 5 91 Express Lanes Customer Service Center 301 Corporate Terrace Circle Corona 75 Customer Service Center - Corona 6 •Closed the customer walk-in center •Maintaining Customer Service –Call center –Web site •Additional sanitizing and social distancing –Operator employees –Riverside County Health Orders 76 Customer Fees 7 •Account fees –Standard Plan and Express Club –Temporarily discontinued •Non-sufficient fund fees –Credit card transactions –Discontinued •Resumption of fees –More normal operating conditions 77 Violations Processing 8 •Customer collections –escalated violations –Calls and letters –Temporarily discontinued •California Franchise Tax Board –Tax return intercept program –Temporarily discontinued 78 Toll Rates 9 •Initial March rate reductions –Peak periods, mornings and afternoons –Comparable to adjacent “shoulder” periods •Periodic toll rate assessment –Data-driven analysis –Consistent with approved toll policy •April rate reductions •Future rate changes 79 IMPACTS TO EXPRESS LANES TRAFFIC AND TOLL REVENUE 1080 11 0 50,000 100,000 150,000 200,000 250,000 300,000 350,000 Saturday, February 01, 2020 Saturday, February 22, 2020 Saturday, March 14, 2020 Saturday, April 04, 2020 Saturday, April 25, 2020 Saturday, May 16, 2020 Weekly Traffic Volume 81 12 $- $200,000 $400,000 $600,000 $800,000 $1,000,000 $1,200,000 $1,400,000 $1,600,000 Saturday, February 01, 2020 Saturday, February 22, 2020 Saturday, March 14, 2020 Saturday, April 04, 2020 Saturday, April 25, 2020 Saturday, May 16, 2020 Weekly Potential Revenue 82 PLANNING FOR THE REBOUND 1383 14 Resuming Customer Service Center Operations State and county health order changes Phased re- openings Agency re- opening decision Operator office measures Employee separation Office cleaning, sanitizing Face masks Customer measures Shields Sanitizing station Queue management 84 QUESTIONS? 1585 AGENDA ITEM 7 Agenda Item 7 RIVERSIDE COUNTY TRANSPORTATION COMMISSION DATE: May 28, 2020 TO: Toll Policy and Operations Committee FROM: Reinland Jones, Toll Technology Manager THROUGH: Michael Blomquist, Toll Program Director SUBJECT: 15 Express Lanes Toll Project Status STAFF RECOMMENDATION: This item is for the Committee to receive and file the 15 Express Lanes Toll Project status presentation. BACKGROUND INFORMATION: The attached presentation provides an overview of the 15 Express Lanes under construction, outfitted by the Toll Service Provider, Kapsch. The presentation provides the current status of the in-lane toll system, the Regional Operations Center (ROC), and the back office system. Attachments: 15 Express Lanes Toll Project Status Presentation 86 15 EXPRESS LANES TOLL PROJECT STATUS Reinland Jones, Toll Technology Manager 1 Toll Policy and Operations Committee Meeting May 28, 2020 87 2 Elements to Delivery In-lane toll system Regional operations center (ROC) Back office system 88 In-lane toll system 3 –8 Toll Gantries –27 Closed Circuit TV (CCTV) devices –27 Traffic Detection devices –12 Variable Toll Message Signs (VTMS) –3 Changeable Message Signs (CMS) 89 In-lane toll system 4 –Toll Gantries •Vehicle Detection •Automatic License Plate Readers (ALPR) •Transponder Readers •CHP enforcement beacon •Digital Video Auditing System (DVAS) •Controller 90 In-lane Toll System Schedule 5 •1 out of 8 toll points currently under installation •TMS 18% complete •VTMS 10% complete •CCTV 18% complete 91 Regional Operations Center 6 •Tenant improvements complete •Equipment and furniture being installed •Internet and fiber connectivity being established •Off site recovery being established •Operating procedures, hiring and training plan under development 92 Traffic Operations Center 793 Call Center 894 Server Room 995 Joint Walk-in 1096 Back Office System 11 •Account management system •Violation processing •Phone system •Website 97 QUESTIONS 1298 AGENDA ITEM 8 Agenda Item 8 RIVERSIDE COUNTY TRANSPORTATION COMMISSION DATE: May 28, 2020 TO: Toll Policy and Operations Committee FROM: Jennifer Crosson, Toll Operations Manager THROUGH: Michael Blomquist, Toll Program Director SUBJECT: 15 Express Lanes Toll Schedule Adoption STAFF RECOMMENDATION: 1) Approve Resolution No. 20-008, “Resolution of the Riverside County Transportation Commission Adopting the 15 Express Lanes Toll Schedule” and 2) Forward to the Commission to conduct a public hearing at its June 10, 2020 meeting and take final action. BACKGROUND INFORMATION AND DISCUSSION: The authorizing legislation for the 15 Express Lanes, Streets and Highways Code section 149.8 (c) (4) requires the Commission to make available for public review and comment a proposed toll schedule. In addition, Government Code section 66018, part of the Mitigation Fee Act, requires that prior to approving a resolution which adopts a new fee, a public hearing shall be held as a part of a regularly scheduled meeting. Notice of the time and place of the meeting, including a general explanation of the matter to be considered, shall be published in accordance with Section 6062a. To comply with Streets and Highways Code section 149.8 (c)(4), public notice of the proposed toll schedule was published on the Commission’s web site on May 10th for public review and comment 30 days in advance of the June 10, 2020 Commission meeting. To comply with Government Code section 66018, Resolution No. 20-008 “Resolution of Riverside County Transportation Commission Adopting the 15 Express Lanes Toll Schedule” has been prepared for Commission approval and a noticed public hearing will be conducted at its June 10, 2020 meeting. Staff is seeking approval of the proposed resolution that adopts the toll schedule and to forward to the Commission for their approval and to conduct a public hearing. In June 2016, the Commission adopted Resolution No. 16-011, “Resolution of the Riverside County Transportation Commission Regarding Interstate 15 Express Lanes Toll Policy Goals and Toll Policies”. In March 2019, the Commission adopted Resolution No. 19-003, “Resolution of the Riverside County Transportation Commission Adopting the Amended and Restated Interstate 15 Express Lanes Toll Policy Goals and Toll Policies”, which included a revision to the zero-emission vehicle policy. The Amended and Restated Interstate 15 Express Lanes Toll Policy Goals and Toll Policies (adopted March 2019) is Attachment 3 to this report. 99 Agenda Item 8 The adopted 15 Express Lanes Toll Policy Goals and Toll Policies includes toll policy number 19. Pursuant to toll policy 19, the Commission previously adopted the use of dynamic pricing as the method for determining the toll price for the 15 Express Lanes. As described in the previously- adopted 15 Express Lanes Toll Policy Goals and Toll Policies, dynamic pricing employs toll rates that vary in real-time based on actual travel conditions detected in the corridor. The use of dynamic pricing on the 15 Express Lanes will be essential to meeting the adopted 15 Express Lanes goals of providing customers with a safe, reliable, and congestion free trip; balancing commute choice and lane availability; and generating sufficient revenue to meet the Commission’s financial obligations and fund long-term costs. Dynamic pricing is achieved with the use of a complex algorithm tailored for the 15 Express Lanes. The algorithm is being provided by the toll services provider, Kapsch, as a part of their scope of work. The algorithm has been customized for the 15 Express Lanes using assumptions from the traffic and revenue study and historical traffic data from Interstate 15, State Route 91, and the 91 Express Lanes. As the installation of the on-road traffic detection system progresses, Kapsch will continue to adjust the algorithm based on the data collected. A proposed resolution and toll schedule are included as Attachments 1 and 2, respectively. The toll schedule includes the following: principles and parameters used by the algorithm, minimum toll rate schedule, maximum toll information, the display of toll rates and abnormal traffic conditions and the suspension of tolling. A summary of each element of the toll schedule is provided below. Principles and Parameters The algorithm was established based on the following principles and parameters: 1. Set the price to achieve free flow speeds of 60-65 mph and exceed the federal minimum requirement of an average speed of 45 mph; 2. Consider traffic volume, density, travel speed, travel time, flow of traffic, and historical traffic patterns; 3. Establish a toll rate for each segment of the 15 Express Lanes; 4. The toll rate will change as frequently as needed to maintain desired traffic conditions, but not more frequently than every three minutes; and 5. The toll rate could in increments up to $3.00 per segment. Minimum Toll Rate The minimum toll rate will initially be 16.9 cents per mile. The minimum toll rate per mile was established based on assumptions used in the traffic and revenue study approved by the Commission to support the 2017 financing of the I-15 Express Lanes Project. The minimum toll rate per mile is multiplied by the mileage for each segment resulting in the minimum toll rate schedule for each segment as provided in figure 1 below. The 15 Express Lanes has four segments in each direction. If a customer travels the full length of the 15 Express Lanes, the minimum toll 100 Agenda Item 8 will be $1.75 and $1.70 in the southbound and northbound direction, respectively. The minimum toll rate allows for minimal tolling during off-peak periods to generate revenue to pay ongoing operation and maintenance costs of the express lanes. The minimum toll rate schedule will be adjusted annually on July 1st by an inflation adjustment tied to the CPI Index Adjuster for the region from January to December of the previous calendar year Southbound Northbound SR 60 to Sixth St. $0.30 Cajalco Rd. to Magnolia Ave. $0.35 Limonite Ave. to Second St. $0.40 Ontario Ave. to Sixth St. $0.40 Sixth St. to Ontario Ave. $0.50 Second St. to Limonite Ave. $0.50 Magnolia Ave. to Cajalco Rd. $0.55 Sixth St. to SR 60 $0.45 Total $1.75 Total $1.70 Figure 1 Minimum Toll Rate Schedule Toll Rates Toll rates will be determined in real-time based on the level of traffic congestion and other factors consistent with Dynamic Pricing. There is no maximum toll rate. The 15 Express Lanes toll pricing objective adopted by the Commission seeks to “optimize person throughput in the corridor while meeting debt obligations”. This policy balances throughput and revenue thereby providing the flexibility to better match lane supply with user demand. This flexibility in the maximum toll rate also supports the creditworthiness of the 15 Express Lanes and ensures the Commission's ability to meet its operating expense and debt obligations. Display of Toll Rates Toll rates will be posted on overhead signs in advance of each entrance to the express lanes. The overhead sign will name the destination and associated price. The signs will generally display the price to the first exit and to the next major exit. An example of an overhead toll rate sign is provided in figure 2. The toll system will capture traffic flow data to determine the amount of time it takes for a customer to travel from the toll rate sign to the toll point. Using that information, the toll system will charge the customer the toll rate they saw on the sign. If real-time communication of the toll rate on the sign is not functioning, a historical toll schedule stored in the sign will be displayed until communication is restored. The stored toll schedule will reflect the average toll for the specific time over the prior two weeks. 101 Agenda Item 8 Figure 2 Overhead Toll Rate Sign Abnormal Traffic Conditions and the Suspension of Tolling From time to time traffic volumes will vary significantly due to a holiday, incident, construction or other atypical occurrence. While the algorithm will adjust toll rates to changes in traffic conditions, it may not react quickly enough in abnormal traffic conditions. While operating the 91 Express Lanes over the past three years, temporary toll schedules have been utilized for holidays, fires, major accidents, the COVID 19 pandemic, and adjacent road closures. The 15 Express Lanes toll schedule allows for the implementation of a temporary toll schedule or to temporarily suspend tolling altogether should abnormal traffic conditions occur. The Executive Director, or designated staff, would implement such measures. The 15 Express Lanes will also have an incident management plan in place similar to the 91 Express Lanes which provides for the immediate identification of on-road incidents and a communication escalation plan. This plan allows for a consistent and quick reaction to unexpected incidents. Sample Peak Period Toll Schedule A recent toll rate simulation was performed by the toll services provider using the dynamic pricing algorithm created for the 15 Express Lanes and pre-COVID-19 traffic data. The simulation produced toll rates for each day of the week. A representative sample of peak-period tolls are shown in figure 3 using 2019 traffic data. The sample, peak-period toll schedule shows the likely highest toll rate in each hour by segment. In early fall 2020 and leading up to the express lanes opening, corridor traffic will be closely analyzed and the 15 Express Lanes dynamic pricing algorithm will be recalibrated based on then- current traffic data. Using the most current data, an updated, opening-day, toll rate schedule will be prepared for use. 102 Agenda Item 8 At the opening and during the initial months of the 15 Express Lanes operation, toll rates produced by the dynamic pricing algorithm will be closely monitored by the toll services provider and staff. Deployments of dynamic pricing by other toll agencies across the state indicate that the dynamic pricing algorithm will require constant monitoring and adjustments in the initial months of operation while it collects data about motorist’s reaction to pricing. AM Peak Period Southbound 5:00 6:00 7:00 8:00 SR 60 to Sixth St. $0.65 $0.75 $1.25 $0.65 Limonite Ave. to Second St. $0.35 $0.35 $0.35 $0.35 Sixth St. to Ontario Ave. $0.75 $0.75 $3.10 $2.65 Magnolia Ave. to Cajalco Rd. $0.40 $1.05 $2.10 $2.00 Total $2.15 $2.90 $6.80 $5.65 Northbound Cajalco-Magnolia $1.90 $2.75 $4.50 $2.35 Ontario-Sixth $2.40 $5.25 $6.00 $4.05 Second-Limonite $0.40 $1.60 $3.85 $2.80 Sixth-SR60 $0.55 $3.15 $3.95 $3.95 Total $5.25 $12.75 $18.30 $13.15 PM Peak Period Southbound 3:00 4:00 5:00 6:00 SR 60 to Sixth St. $2.65 $4.05 $4.55 $3.55 Limonite Ave. to Second St. $1.45 $1.85 $3.25 $3.10 Sixth St. to Ontario Ave. $1.85 $8.20 $8.50 $7.95 Magnolia Ave. to Cajalco Rd. $2.00 $5.50 $5.50 $1.90 Total $7.95 $19.60 $21.80 $16.50 Northbound Cajalco-Magnolia $0.50 $2.30 $2.95 $1.95 Ontario-Sixth $1.30 $2.15 $3.25 $2.50 Second-Limonite $0.75 $2.80 $4.10 $2.85 Sixth-SR60 $0.55 $1.15 $1.45 $0.75 Total $3.10 $8.40 $11.75 $8.05 Figure 3 Sample Peak Period Toll Schedule using 2019 Traffic Data Staff Recommendation The 15 Express Lanes toll schedule (Attachment 2) provides the basic parameters within which dynamic pricing will operate, a minimum toll rate schedule, policy for displaying the tolls and the ability to respond to abnormal traffic conditions or emergencies. The toll schedule has been posted allowing for the required public review and comment in advance of the 15 Express Lanes opening. Therefore, staff recommends approval of Resolution No. 20-008 “Resolution of the Riverside County Transportation Commission Adopting the 15 Express Lanes Toll Schedule” and forward to the Commission to conduct a public hearing at its June 10, 2020 meeting and take final action. 103 Agenda Item 8 Attachments: 1) Resolution No. 20-008 “Resolution of the Riverside County Transportation Commission Adopting the 15 Express Lanes Toll Schedule” 2) 15 Express Lanes Toll Schedule 3) Amended and Restated Resolution of the Riverside County Transportation Commission Regarding Interstate 15 Express Lanes Toll Policy Goals and Toll Policies 104 RESOLUTION NO. 20-008 RESOLUTION OF THE RIVERSIDE COUNTY TRANSPORTATION COMMISSION ADOPTING THE 15 EXPRESS LANES TOLL SCHEDULE WHEREAS, the Riverside County Transportation Commission (the “Commission”) is preparing to operate the 15 Express Lanes. WHEREAS, the 15 Express Lanes Toll Policy Goals and Toll Policies, originally adopted by the Commission in June 2016, and as subsequently amended, provide for implementation of dynamic toll pricing on the 15 Express Lanes. WHEREAS, the Commission now desires to adopt the 15 Express Lanes toll schedule for dynamic pricing (“Toll Schedule”). WHEREAS, the Commission provided notice of a public hearing regarding adoption of this Resolution in a newspaper of general circulation in accordance with Government Code section 6062a. NOW, THEREFORE, be it resolved by the Riverside County Transportation Commission as follows: Section 1. The Riverside County Transportation Commission hereby adopts the Interstate 15 Express Lanes Toll Schedule attached as Exhibit A. The attached Toll Schedule has been approved by the Commission, following the conduct of a public hearing, and shall be communicated to the general public, toll facility users, and the financial community. APPROVED AND ADOPTED this ___ day of ________, 2020. ATTACHMENT 1 105 RESOLUTION NO. ___ _____________________________________ Ben Benoit, Chair Riverside County Transportation Commission ATTEST: _________________________________ Lisa Mobley Clerk of the Board 106 EXHIBIT A INTERSTATE 15 EXPRESS LANES TOLL SCHEDULE [attached behind this page] 107 15 Express Lanes Toll Schedule Definitions Abnormal Traffic- when traffic volumes vary from those of a prior period due to a holiday, incident, construction or other atypical occurrence. Dynamic Pricing – The setting of a toll in real-time based on level of traffic congestion and other factors. Emergency – A national, state or local declared state of emergency or other emergency situation that impacts toll operations. Inflation Factor –The US Bureau of Labor Statistic’s Consumer Price Index adjuster for the region from January to December of the previous calendar year that will be applied annually to the Minimum Toll Rate. Minimum Toll Rate – The lowest toll per mile that the Pricing Algorithm can assign. Pricing Algorithm - The methodology by which tolls are set that aims to manage demand for the express lanes by adjusting tolls using real-time and historic traffic data. Segment – A portion of the express lanes in which a customer can enter or exit and to which a single toll is assigned and published on the overhead sign. See Figure 1 for Segments. Segment Minimum Toll Rate – Established by multiplying the Minimum Toll Rate per mile by the number of miles in each segment and rounded up to the nearest $.05. Dynamic Pricing Principles and Parameters 1.The 15 Express Lanes will use Dynamic Pricing to set toll rates to typically achieve free- flow speeds of 60-65 mph and exceed the federal minimum requirement of 45 mph consistent with the 15 Express Lanes toll policy adopted by the Commission at its June 8, 2016 meeting. 2.A Pricing Algorithm which considers traffic volume, density, travel speed, travel time, flow of traffic, and historical traffic patterns will be used to determine the toll rate. 3. The Pricing Algorithm will establish a toll rate for each Segment making up the 15 Express Lanes. 4.The toll rate will change as frequently as needed to maintain desired traffic conditions, but not more frequently than every three minutes; and 5.The toll rate could change in increments up to $3.00 per Segment. ATTACHMENT 2 108 Minimum Toll Rates The Minimum Toll Rate will initially be 16.9 cents per mile. This rate was established in consultation with the Commission’s Traffic and Revenue consultant and is consistent with the Traffic and Revenue assumptions used as part of the financing of the I-15 Express Lanes Project. The Minimum Toll Rate will be adjusted annually, effective each July 1, by the Inflation Factor and rounded to the nearest 5 cents. When a toll rate is in effect it shall never be less than the Minimum Toll Rate. Initial Minimum Toll Rates for each Segment are provided below: Figure 1 Minimum Toll Rate Schedule Southbound Northbound SR 60 to Sixth St. $0.30 Cajalco Rd. to Magnolia Ave. $0.35 Limonite Ave. to Second St. $0.40 Ontario Ave. to Sixth St. $0.40 Sixth St. to Ontario Ave. $0.50 Second St. to Limonite Ave. $0.50 Magnolia Ave. to Cajalco Rd. $0.55 Sixth St. to SR 60 $0.45 Total $1.75 Total $1.70 Toll Rates Toll rates will be determined in real-time based on the level of traffic congestion and other factors consistent with Dynamic Pricing. There is no maximum toll rate. The 15 Express Lanes toll pricing objective adopted by the Commission seeks to “optimize person throughput in the corridor while meeting debt obligations”. This policy balances throughput and revenue thereby providing the flexibility to better match lane supply with user demand. This flexibility in the maximum toll rate also supports the creditworthiness of the 15 Express Lanes and ensures the Commission's ability to meet its operating and debt obligations. Displaying Toll Rates 1. Toll rates will be posted on overhead signs in advance of each 15 Express Lanes entrance. 2. Each toll rate sign will include toll rates to each of the posted destinations. 3. The customer will be charged the toll posted at the time they passed the toll rate sign. 4. Should the toll rate sign not be able to display tolls for any reason then the historical rate for the same time period will be posted. Abnormal Traffic Conditions or Emergencies and Suspension of Tolling A temporary toll schedule may be implemented, which may include the suspension of tolling, during Abnormal Traffic or Emergencies. 109 I-15 Express Lanes Project i Toll Policy Report Adopted March 2019 FINAL DRAFT | May 9 2016 ATTACHMENT 3 110 I-15 Express Lanes Project Toll Policy Report I-15 Express Lanes Project i Table of Contents Introduction .................................................................................................................................................. 1 Toll Policy Goals ............................................................................................................................................ 2 Toll Policy Summary ..................................................................................................................................... 4 Toll Policy Descriptions ...................................................................................................................... 6 1 – 2. Toll Pricing Objectives ................................................................................................................... 6 3. Hours of Operation ....................................................................................................................... 7 4. Carpool Occupancy Requirement ................................................................................................. 8 5 – 6. Toll Interoperability .................................................................................................................... 10 7. Project Development Costs ........................................................................................................ 12 8. Operations and Maintenance Costs ........................................................................................... 14 9. Project Repayment ..................................................................................................................... 16 10. Use of Revenue ........................................................................................................................... 17 11. Enforcement ............................................................................................................................... 18 12 – 14. Operations and Maintenance Responsibilities ........................................................................... 20 15. Signage ........................................................................................................................................ 22 16. Express Bus Integration .............................................................................................................. 23 17. Design – Facility Ingress and Egress ............................................................................................ 25 18. Design – Number of Lanes .......................................................................................................... 27 19. Toll Pricing Method..................................................................................................................... 28 20. Toll Exemptions and Discounts ................................................................................................... 30 21. Toll Payment Method ................................................................................................................. 33 22. Mobile Interface ......................................................................................................................... 35 23. High Occupancy Vehicle Declaration Options ............................................................................ 36 24. Express Lane Operations Facility ................................................................................................ 38 111 I-15 Express Lanes Project Toll Policy Report I-15 Express Lanes Project 1 Introduction This report provides a description of the toll policies that form the basis for the Concept of Operations, which serves as the framework for the ultimate design of the I-15 Express Lanes Project. These toll policies will also be used as key assumptions for the I-15 Express Lanes Traffic and Revenue Study prepared separately. The I-15 Express Lanes Project will generally include two tolled express lanes in each direction on Interstate 15 (I-15) in Riverside County between Cajalco Road in Corona and the State Route 60 (SR-60) interchange, a distance of approximately 15 miles. The Project is being developed by the Riverside County Transportation Commission (RCTC) in partnership with the California Department of Transportation (Caltrans) and the Federal Highway Administration (FHWA). The Express Lanes are intended to improve current and projected future congestion by adding capacity that can be managed and operated in a manner consistent with the policies described in this document. RCTC developed a set of toll policy goals that provided a foundation for the development of the policies described in this document. These goals are described in the next section, followed by a table summarizing each of the toll policies and how each policy achieves the stated goals. 112 I-15 Express Lanes Project Toll Policy Report I-15 Express Lanes Project 2 Toll Policy Goals Description: In partnership with federal, state, regional, and local agencies, RCTC develops and oversees transportation plans, policies, funding programs, and both short-term and long-range solutions that address the county’s increasing mobility, accessibility, and environmental needs. The establishment of Express Lanes on I-15 within the County has the potential to assist Riverside County in meeting many of its mobility, air quality, and funding challenges. Vital to this effort are toll policies which fulfill RCTC’s goals and objectives for transportation system performance and revenue sustainability. RCTC’s toll policy goals and objectives are guidelines for developing specific policies and business rules that inform the toll collection aspects of the design and operation of the I-15 Express Lanes. Given the corridor’s adjacency to the SR-91 corridor, and the more recent effort by RCTC in setting policies and goals for Express Lanes in that corridor, the toll policy goals for I-15 are similar to those developed by RCTC for the Riverside 91 Express Lanes to provide for regional consistency. Background: RCTC, in cooperation with the Caltrans, is proposing a project to improve traffic flow and reduce congestion on a portion of I-15. The project proposes to construct two tolled Express Lanes generally in each direction between the I-15/Cajalco Road interchange and the I-15/SR-60 interchange. All proposed improvements are anticipated to be constructed within existing Caltrans right of way, with the majority of the improvements occurring within the existing I-I5 median. According to the I-15 Tolled Express Lane Corridor Improvement Program Draft Forecast Traffic Volume Development Report, the primary purpose of the project is to address current and future (2040) travel demand and improve traffic operations on the I-15 corridor, which has been identified as a corridor that needs capacity improvements to address existing and projected capacity deficiencies from the accelerated growth and development that has taken place in communities along the I-15 corridor and is expected to continue. As a result of the on-going accelerated growth and development, the I-15 corridor will experience increased congestion, longer commute times, increased energy consumption, air pollution, higher accident rates and the degradation of the freeway mainline, local interchanges, and the adjacent local arterials. The operational breakdown of these facilities is expected to have significant adverse impacts on the economic vitality of the region and the transport of goods and services along this corridor. 113 I-15 Express Lanes Project Toll Policy Report I-15 Express Lanes Project 3 Recommendation: RCTC staff recommends the following goals for the I-15 Express Lanes: 1. Provide Express Lane customers with a safe, reliable, and congestion free trip. 2. Deliver exceptional, consistent, and responsive customer service. 3. Enact toll policies that balance commute choice and lane availability for all customers. 4. Provide the infrastructure and an incentive for ridesharing and increased transit use as an alternative to driving alone. 5. Generate sufficient revenue to meet Express Lane financial obligations to pay current and long- term costs. 6. Use surplus revenues for transportation improvements exclusively within the Interstate 15 corridor. 114 I-15 Express Lanes Project Toll Policy Report I-15 Express Lanes Project 4 Toll Policy Summary # Policy Topic Area Policy Recommendation Toll Policy Goal(s) Met Page 1 Toll Pricing Objectives Optimize person throughput in the corridor while meeting debt obligations. 1,3,4,5 6 2 Toll Pricing Objectives Establish toll pricing to routinely achieve free-flow speeds of 60-65 mph, always exceeding the 45 mph federal minimum requirement. 1 6 3 Hours of Operation Charge tolls 24 hours a day, seven days a week. 3,5 7 4 Carpool Occupancy Requirement Define carpools as vehicles occupied by 3 or more persons. 3,4 8 5 Toll Interoperability Adopt the national interoperability standard for automated toll collection systems when adopted by the toll industry. 2 10 6 Toll Interoperability Adopt the new state interoperability standard for automated toll collection systems when adopted by the California Toll Operators Committee. 2 10 7 Project Development Costs Fund project development costs by current and future Measure A sales tax, toll revenue, and state and federal grants. 3,5 12 8 Operations and Maintenance Costs Fund operations, maintenance, and toll enforcement costs by toll revenue. 2,5 14 9 Project Repayment Repay Measure A sales tax bonds and toll revenue bonds with future Measure A and toll revenue, respectively. 5 16 10 Use of Revenue Use surplus revenue to fund Interstate 15 corridor transportation investments. 2,3,6 17 11 Enforcement Enforce I-15 Express Lanes toll violations through agreement with the California Highway Patrol and any future state or federal toll violation laws. 1,2 18 12 Operations and Maintenance Responsibilities Maintain Express Lanes and toll systems as a responsibility of RCTC. 1,2 20 115 I-15 Express Lanes Project Toll Policy Report I-15 Express Lanes Project 5 # Policy Topic Area Policy Recommendation Toll Policy Goal(s) Met Page 13 Operations and Maintenance Responsibilities Perform customer service patrol and incident management as a responsibility of RCTC in cooperation with Caltrans and other jurisdictions. 1,2 20 14 Operations and Maintenance Responsibilities Provide customer service and the account relationships as a responsibility of RCTC. 2,5 20 15 Signage Provide toll signage meeting the latest California Manual of Uniform Traffic Control Devices Standards. 1,2 22 16 Express Bus Integration Encourage express bus use through toll policies and Express Lane operations. 3,4,6 23 17 Design – Facility Ingress and Egress Design the roadway and ingress and egress locations meeting Caltrans design standards where feasible and practical. 1,2 25 18 Design – Number of Lanes Construct and operate two Express Lanes in each direction where possible. 1,2,5 27 19 Toll Pricing Method Use Dynamic Pricing to determine the toll price. 1,3,5 28 20 Toll Exemptions and Discounts Provide toll discounts according to legislation and for operations and maintenance vehicles. 1,2 30 21 Toll Payment Method Require all vehicles to have a transponder at time of travel. 1,2,4 33 22 Mobile Interface Implement Mobile Web for FasTrak® customers, but defer the Mobile Toll Payment Application. 1,2,3 35 23 High Occupancy Vehicle Declaration Options Identify HOV3+ carpool customers via a switchable transponder. 1,2,4 36 24 Express Lane Operations Facility Locate the call center, customer service center and traffic management center and administration in close proximity to the Express Lanes. 2 38 116 I-15 Express Lanes Project Toll Policy Report I-15 Express Lanes Project 6 1 – 2. Toll Pricing Objectives Description: Express lane pricing serves as a tool to regulate demand and preserve optimal operating conditions. A primary goal of express lanes is to maintain priority access for high occupancy vehicles (HOVs), buses and vanpools to achieve high person throughput. In addition, federal requirements specify minimum operating conditions for HOV and express lanes and prescribe the use of pricing as a means of meeting those requirements. Express lane pricing also generates revenue that can be used to support project development, operating and maintenance costs, and other improvements. Recommendation: 1. Optimize person throughput in the corridor while meeting debt obligations. 2. Establish toll pricing to routinely achieve free-flow speeds of 60-65 mph, always exceeding the 45 mph federal minimum requirement Background: A common goal of express lane projects around the country is to optimize the performance of the lanes using pricing. The performance of express lanes can be measured in a number of ways, including person throughput. And although not often stated as a primary goal of express lanes, revenue generation is another measure of performance. Optimizing person throughput in express lanes is achieved by maintaining priority service for HOVs, buses and vanpools by offering toll discounts and ensuring that the express lanes maintain free-flow conditions for these vehicles. Federal requirements define a degraded HOV or express lane facility as one that does not meet a minimum average operating speed of 45 mph for 90 percent of the time over a 180-day monitoring period during weekday peak hours. The requirements specify varying the toll charged to vehicles to bring a degraded facility into compliance. As described in Section 19, dynamic pricing will be used to manage demand in the Express Lanes. The pricing algorithm used to calculate the toll rates can be calibrated to ensure that free-flow speeds of 60-65 mph are routinely achieved in the Express Lanes. Additionally, tolls can be set to ensure that the project generates revenue that will be used to service debt obligations. Assessment: Optimizing person throughput is a common goal of express lane projects and is achieved by using pricing as a mechanism to maintain priority access for vehicles carrying multiple occupants. Pricing will also be used to ensure that the federal minimum operating requirements are met and that the Express Lanes generate revenue necessary to service debt obligations. 117 I-15 Express Lanes Project Toll Policy Report I-15 Express Lanes Project 7 3. Hours of Operation Description: Express lane hours of operation define when toll collection will occur. Toll collection can occur during traditionally defined peak periods or extended peak periods (part time), or can occur 24 hours a day, 7 days a week (full-time). Under part-time operations, all passenger vehicles would be allowed to access the Express Lanes during off-peak hours. Under full-time operations, a minimum toll rate would be charged during off-peak hours. Recommendation: Charge tolls 24 hours a day, seven days a week. Background: Express lanes hours of operation generally fall into one of the following categories: 1. Part-time operations – Toll collection occurs during defined periods of the day. When toll collection is not in effect, the express lanes are open to all vehicles. Toll collection can occur during defined morning and evening peak periods (e.g., 5am-9am and 3pm-7pm) or during extended daytime hours (e.g., 5am-7pm). 2. Full time operations – Toll collection is in effect 24 hours a day, 7 days a week. During non- peak times, the toll rate is often set to a minimum rate. All HOV lanes in the Southern California region operate full time, with the exception of SR-14 between Santa Clarita and Palmdale and SR-60 from Day Street to Redlands Boulevard. This is because Southern California freeways experience sustained hours of congestion, with relatively short off-peak hours. Under such conditions, part-time HOV operation would not be viable. Similar to the region’s HOV facilities, all current and planned express lane facilities within the SCAG region are operating or will be operating with full-time tolling. The 91 Express Lanes in Orange County and the extension into Riverside County operate 24/7, and the I-15 Express Lanes project planned in San Bernardino County has also adopted a 24/7 policy. Having consistent policy helps enforcement and may contribute to a better understanding and reliance on the express lanes network whenever congestion occurs. Assessment: Full-time tolling on the I-15 Express Lanes is recommended to maximize efficient operation of the Express Lanes and general purpose lanes, and to be consistent with adjoining express lane facilities on the SR 91 and the planned I-15 Express Lanes in San Bernardino County. 118 I-15 Express Lanes Project Toll Policy Report I-15 Express Lanes Project 8 4. Carpool Occupancy Requirement Description: The HOV occupancy definition establishes the minimum occupancy requirements for discounted and/or free travel within express lanes. This is important because there will be different traffic and revenue results if carpools are defined as two or more persons per vehicle (HOV-2+) or three or more persons per vehicle (HOV-3+). Recommendation: Define carpools as vehicles occupied by 3 or more persons. Background: Under Federal requirement (23 USC § 166), HOV and express lanes facilities must maintain a minimum speed of 45 mph. Caltrans has the responsibility of maintaining operations for the state’s HOV lanes, which includes the authority to make operational changes (including occupancy) provided they are compliant with federal and state regulations. Multiple sections of California law pertain to HOV policies on express lanes. The specific legislative authorization given to each facility in the state typically provides that particular entity the authority to set rates and HOV policies on the respective facilities. RCTC’s application for the I-15 Express Lanes Project approved by the California Transportation Commission (CTC) states that vehicles with three or more occupants will be allowed entry into the Express Lanes at no cost initially. The Application acknowledges that it may be necessary to charge for HOV-3+ in the future as demand for the Express Lanes increases. According to the 2013 CA HOV Lane Degradation Report published by Caltrans, many HOV facilities in the Southern California region are currently experiencing various degrees of performance degradation with a HOV-2+ minimum occupancy requirement. As the region’s express lanes network expands, and demand increases, the need to increase the minimum occupancy requirement becomes more apparent. Currently, there are three existing and four planned (excluding this Project) express lane facilities in southern California. The current practices for carpool occupancy policy are summarized as follows: Existing Facilities • Metro I-10 ExpressLanes – HOV-3+ toll-free during peak periods; HOV-2+ toll-free all other times • Metro I-110 ExpressLanes – HOV-2+ toll-free 119 I-15 Express Lanes Project Toll Policy Report I-15 Express Lanes Project 9 • OCTA 91 Express Lanes – HOV-3+ toll-free, with the exception of eastbound PM peak period operating with discount toll rates for HOV-3+ Planned Facilities • OCTA 405 Express Lanes –Pending results of the Traffic and Revenue Study • SANBAG I-10 Express Lanes – HOV-3+ toll-free • SANBAG I-15 Express Lanes – HOV-3+ toll-free • Riverside 91 Express Lanes – HOV-3+ toll-free, with the exception of eastbound PM peak period operating with discount toll rates for HOV-3+ Assessment: HOV-3+ is recommended as the minimum occupancy requirement for discounted travel for the I-15 Express Lanes. This is consistent with policy recommendations in the SCAG Regional Express Lanes Concept of Operations and the adjoining SR-91 in Orange/Riverside Counties and future I-15 Express Lanes in San Bernardino County. 120 I-15 Express Lanes Project Toll Policy Report I-15 Express Lanes Project 10 5 – 6. Toll Interoperability Description: Toll interoperability refers to the ability for customers to use multiple toll facilities with a single toll account. Currently, there are various tolling protocols used across the United States to communicate between the in-vehicle toll transponders and roadside toll readers and only a few of the systems allow a customer to use the same toll transponder at other facilities across state lines. There are national and state initiatives to adopt new interoperability standards. Recommendation: 5. Adopt the national interoperability standard for automated toll collection systems when adopted by the toll industry. 6. Adopt the new state interoperability standard for automated toll collection systems when adopted by the California Toll Operators Committee. Background: The protocol for the exchange of transponder information for toll facilities in California is specified by Title 21 of the California Code of Regulations. The transponders used by California toll agencies are commonly referred to as Title 21 transponders. These transponders are branded as FasTrak® and can be used on any of the California toll facilities. California is the only state currently using the Title 21 transponders. In 2012, the federal government passed Moving Ahead for Progress in the 21st Century, MAP-21, calling for a national toll interoperability by 2016. The International Bridge, Tunnel, and Turnpike, Authority (IBTTA) is the worldwide association representing toll facility owners and operators and the businesses that that serve them. IBTTA has formed an Interoperability Committee that is working to advance the goal of achieving national interoperability by 2016. They are in the process of selecting the transponder protocols that will undergo further testing and analysis. The Title 21 transponders are not being considered for the national standard. Concurrent with the efforts of IBTTA, the California Toll Operators Committee (CTOC), which was formed to facilitate interoperability within California, has developed a Transition Plan to replace the legacy California protocol (referred to as “Title 21”) with a newer and less expensive protocol (referred to as “6C”). This plan proposes that all toll facilities in the state be able to recognize the 6C protocol by 2018 Switchable Title 21 Legacy Title 21 WSDOT 6C Sticker 121 I-15 Express Lanes Project Toll Policy Report I-15 Express Lanes Project 11 with full transition by 2020. The 6C protocol is also one of the final protocols being evaluated for the national standard and CTOC is represented in the discussions regarding national interoperability. Assessment: The I-15 Express Lanes will be consistent with the interoperability standards currently being assessed at the national and state levels. In doing so, I-15 Express Lanes customers will only have to establish a single toll account to travel on all toll facilities in the state and, depending on the outcome of the national interoperability discussions, may be able to use their account to travel on toll facilities across the country. 122 I-15 Express Lanes Project Toll Policy Report I-15 Express Lanes Project 12 7. Project Development Costs Description: The I-15 Express Lanes will require funding for project capital costs, necessary for the final design, construction, and initial deployment of the Express Lanes. Capital costs include all items necessary to build new lanes or retrofit existing lanes in order to provide an Express Lane facility, including infrastructure construction, toll collection implementation, and equipment. The funds for capital costs may come from a number of sources, including Riverside County “Measure A” sales tax revenue or state and federal grants. In addition, bonds could be issued or a federal loan obtained for capital costs that are leveraged based on these dedicated tax revenue sources and/or toll revenues from the actual Express Lane facility. Recommendation: Fund project development costs by current and future Measure A sales tax, toll revenue, and state and federal grants. Background: Riverside County Measure A Sales Tax Measure A is a Riverside County half-cent sales tax dedicated to transportation. Voters approved the Measure A program in 1988, which has raised over $1 billion for major highway and local road projects throughout Riverside County. Voters extended Measure A in 2002, ensuring that the program will continue to fund transportation improvements through 2039. Federal Funding In addition to local funding through Measure A, there are multiple federal programs facilitated through the FHWA that could potentially be used to fund the I-15 Express Lanes. These programs are intended to award funds to projects that upgrade facilities in order to reduce congestion or improve safety. These sources could include, but are not limited to, the Surface Transportation Program, the Highway Safety Improvement Program, Congestion Mitigation and Air Quality funds, or a loan awarded through the Transportation Infrastructure Finance and Innovation Act (TIFIA). 123 I-15 Express Lanes Project Toll Policy Report I-15 Express Lanes Project 13 State Funding California state funding could potentially be available through the State Transportation Improvement Program (STIP). The CTC administers the STIP, which awards funds to eligible highway projects programmed by county transportation agencies. Bonds Many express lane projects throughout the country require some level of financing or debt. A limited tax obligation bond is issued by a government entity which is secured by a pledge of a specific tax revenue and can be used to fund certain capital improvements. However, the ability of a priced managed lane to collect toll revenue creates a dedicated funding source, which could be used to issue and repay a bond. These toll revenue bonds are the most popular to be issued by toll facilities. The authorizing statute for the I-15 Express Lanes (Streets & Highways Code Section 149.8) permits RCTC to issue bonds to finance the project. Assessment: Financing a project through the issuance of bonds or other means, allows for projects to offer the public more immediate benefits of transportation infrastructure, while spreading the costs of that infrastructure over the life of a project. In this way, the additional interest cost paid by the agency is outweighed by the mobility and economic benefits of having the project available more quickly. Capital costs for the I-15 Express Lanes are to be funded through current and future Riverside County Measure A sales tax revenues and project toll revenues through bond and TIFIA loan financing. Specifically, the recommendation is that sales tax revenue bonds may be issued by RCTC and repaid through Measure A sales tax revenues, while toll revenue bonds may also be issued and a TIFIA loan executed with repayment ensured through toll revenues collected by the I-15 Express Lane facility. In addition, it is recommended that additional State and Federal discretionary grant opportunities are sought to supplement project funding. RCTC’s project plan of finance is currently being developed as part of project financing activities and will be brought for Board approval in the future. 124 I-15 Express Lanes Project Toll Policy Report I-15 Express Lanes Project 14 8. Operations and Maintenance Costs Description: The I-15 Express Lanes will require funding for ongoing operation and maintenance costs associated with the project. Toll collection and dedication to enhanced traveler benefits make express lanes unique when compared to other highway projects, and often require greater resources and funding for the operation and maintenance of these services. The cost of express lane operations includes toll collection, standard operations, enhanced enforcement, incident response services, and toll system and facility maintenance. Operation and maintenance activities require a dedicated funding source in order to be viable, which could include local, state, or federal revenues, in addition to actual toll revenues collected as part of the project. Recommendation: Fund operations, maintenance, and toll enforcement costs by toll revenue. Background: As with all transportation infrastructure, a dependable and dedicated source of funding is necessary for operations and maintenance. This is especially true for express lanes, where enhanced services can be necessary to offer reliable travel time savings to toll paying customers. Express lanes are also unique in that the revenue collected from tolls is able to be used as a dedicated source of operation and maintenance funding. The following are general express lanes operations and maintenance costs: Toll Collection Costs Toll collection costs include all costs associated with processing tolls payments, including the labor and materials required to manage customer accounts, perform license plate image reviews, process toll violations and provide general customer service. In addition, the cost of distributing and managing transponder inventory is included. Standard Operation Costs Standard operation includes costs associated with labor and equipment necessary to manage express lane operations, including personnel to monitor traffic and toll operations, generate reports, public outreach, management and oversight, etc. 125 I-15 Express Lanes Project Toll Policy Report I-15 Express Lanes Project 15 Enhanced Enforcement In order to manage express lanes demand, it is important that the vehicles using express lanes are either paying the posted toll or meeting the HOV requirement. A thorough enforcement program including the presence of the California Highway Patrol (CHP) is necessary to maintain motorist compliance. Incident Response Services In order to offer a dependable travel time savings, it is important that incident response resources be available to remove any disabled vehicles or objects which may prevent free-flow conditions. Toll System and Facility Maintenance Maintenance costs associated with express lanes include the inspection, upkeep, and replacement of the facility itself and items necessary for toll operation including roadside toll collection equipment and infrastructure, communications infrastructure, and all other hardware and software elements. Assessment: It is recommended that operation and maintenance costs for the I-15 Express Lanes be funded through toll revenue. Under this assumption, the resources and services necessary for Express Lanes operations will be funded from the project itself. Funding operations through project revenue will require that Express Lane tolls are set at a rate that ensures mobility and travel time benefits to customers, while also generating sufficient revenue to effectively operate the Express Lanes and meet debt obligations. 126 I-15 Express Lanes Project Toll Policy Report I-15 Express Lanes Project 16 9. Project Repayment Description: As described in Section 7, sales tax and toll revenue bonds are anticipated to be issued by RCTC and a federal TIFIA loan executed to finance the I-15 Express Lanes development costs. Sales tax revenue bonds are to be backed by future Measure A tax revenues and toll revenue bonds are to be backed by future revenues generated by the Express Lanes. Therefore, funds for the repayment of these bonds will be obtained through revenues to be generated by the Measure A sales tax and operation of the Express Lanes. Recommendation: Repay Measure A sales tax bonds and toll revenue bonds with future Measure A and toll revenue, respectively. Background: The authorizing statute for the I-15 Express Lanes (Streets & Highways Code Section 149.8) permits RCTC to issue bonds to finance the project. It is RCTC’s intent to issue bonds backed by both Measure A sales tax revenues and future toll revenues and to repay the bonds using these revenue sources. Assessment: Consistent with the obligations of issuing bonds, RCTC will repay bonds using revenues generated by Measure A sales taxes and Express Lane tolls. 127 I-15 Express Lanes Project Toll Policy Report I-15 Express Lanes Project 17 10. Use of Revenue Description: Express lanes charge tolls and generate toll revenue as a normal function of operation. The I-15 Express Lanes will require an expenditure plan for all revenue, outlining what activities or functions will be funded from collected toll payments. As stated in Section 9, it is recommended that toll revenues should be used toward repayment of bond debt issued on behalf of the project and also to fund facility operations, maintenance, and enforcement. However, net excess revenue may remain after payments toward operation and maintenance costs and debt service obligations. There are multiple projects and programs which could be funded through the net excess toll revenue from the I-15 Express Lanes. Recommendation: Use surplus revenue to fund Interstate 15 corridor transportation investments. Background: The goal of most express lane facilities is to generate enough revenue to cover basic operations and maintenance, meet debt obligations (if applicable), as well as to fund replacement and upkeep to the extent that adequate revenue is available. Other facilities dedicate portions of net excess revenue to fund enhanced transit operations within the express lane facility, such as I-15 in San Diego and I-95 in South Florida. Statutes for the Metro I-110 and I-10 ExpressLanes in Los Angeles County state that toll revenue must first cover the costs incurred in connection with implementation/operation of the program. Metro reinvests surplus toll revenue into the corridor through a grant program. In addition, the 91 Express Lanes in Orange County have adopted the policy of directing net excess revenues to capital improvements within the SR-91 corridor. The authorizing statute for the I-15 Express Lanes (Streets & Highways Code Section 149.8) permits excess toll revenues to be used for the following purposes: (A) To enhance transit service designed to reduce traffic congestion on I-15 or to expand travel options along I-15. Eligible expenses include transit operating costs, acquisition of transit vehicles and transit capital improvements. (B) To make operational or capacity improvements designed to reduce congestion or improve the flow of traffic on I-15. Eligible expenses include any phase of project delivery to make capital improvements to onramps, connector roads, roadways, bridges, or other structures on I-15. Assessment: The toll revenue collected as part of the I-15 Express Lanes operations will be used primarily to fund operation, maintenance, and enforcement costs of the facility, as well as to meet debt obligations for any revenue bonds issued as part of the project. Any remaining net excess revenue will be used to fund transportation improvements within the I-15 Express Lanes corridor consistent with authorizing statute. 128 I-15 Express Lanes Project Toll Policy Report I-15 Express Lanes Project 18 11. Enforcement Description: Express lanes require effective enforcement policies and programs to operate successfully. Enforcement of vehicle occupancy requirements and toll payment is critical to protecting eligible vehicles’ travel time savings and safety. Visible and effective enforcement promotes fairness and maintains the integrity of the facility to help gain acceptance among users and nonusers. Recommendation: Enforce 1-15 Express Lane toll violations through agreement with the California Highway Patrol and any future state or federal toll violation laws. Background: Adequate and effective enforcement policies and incident management are integral elements to express lanes operations to ensure that the facilities are operating at the intended level of performance. Enforcement of vehicle occupancy and/or toll payment requirements is critical to protecting eligible users’ travel-time savings and safety. Visible and effective enforcement promotes fairness and maintains the integrity of the facility to help gain acceptance among users and non-users. The enforcement concept for many express lane facilities around the country involves a combination of manual and automated enforcement strategies. Manual enforcement requires CHP officers to be present during the peak hours to serve as a visual deterrent and to monitor vehicles to ensure they are complying with express lane operating policies. Observation areas are provided at strategic locations for officers to park and monitor beacons that illuminate when a vehicle passes through with a switchable transponder (see Section 23 of this report) set to a high-occupancy setting. Beacon lights provide a visual cue for officers to visually inspect the vehicle to verify whether it meets the occupancy requirement. The beacons can also be used to indicate when no transponder or an invalid transponder was detected and can be strategically placed to support stationary enforcement as well as enforcement by officers driving the corridor. CHP will also be relied upon to enforce all other moving violations, including illegal crossing of the express lanes buffer and the requirement for vehicles to have properly mounted license plates. In addition to manual enforcement, License Plate Recognition (LPR) cameras will be located at toll points to capture the license plates of vehicles for which no transponder was detected. If the license plate is able 129 I-15 Express Lanes Project Toll Policy Report I-15 Express Lanes Project 19 to be matched to an account, then the toll amount will be deducted from the account. Otherwise, the license plate information is sent to the Department of Motor Vehicles (DMV) to determine the address of the registered owner for issuance of a toll violation. In the Southern California region, HOV and express lanes enforcements are generally conducted by the CHP in conjunction with automatic tolling systems. The four operating express lane facilities in Southern California, Metro I-10 ExpressLanes, Metro I-110 ExpressLanes, OCTA 91 Express Lanes, and SANDAG’s I- 15 Express Lanes are all under contract with CHP to conduct violation enforcement. These facilities also employ beacon lights and CHP observation areas where possible. Assessment: Given national experience, including experience with the four express lanes operated in Southern California, manual enforcement is a proven component of successful express lane operations. The presence of CHP vehicles instills confidence to customers and serves as a deterrent for those that may violate. RCTC will establish an agreement with CHP officers to enforce the I-15 Express Lanes and provide CHP the necessary tools such as enforcement beacon lights and access to transponder information to effectively enforce. In addition, LPR cameras will be used to enforce the requirement for vehicles to carry a transponder. 130 I-15 Express Lanes Project Toll Policy Report I-15 Express Lanes Project 20 12 – 14. Operations and Maintenance Responsibilities Description: Express lanes operations and maintenance responsibilities can be managed in a number of ways. These responsibilities include the maintenance of all equipment associated with the toll system, providing oversight of operations and incident management, and providing customer service to manage customer accounts. Each of these responsibilities is integral to the overall performance and operation of the express lanes. Express lane implementing agencies can use agency staff, contract staff or share responsibilities with other agencies. Recommendations: 12. Maintain Express Lanes and toll systems as a responsibility of RCTC. 13. Perform customer service patrol and incident management as a responsibility of RCTC in cooperation with Caltrans and other jurisdictions. 14. Provide customer service and the account relationships as a responsibility of RCTC. Background: Express lane operation and maintenance functions require dedicated resources to maintain hardware and software, monitor performance and manage customer accounts. These functions are described in more detail below. Toll Systems Maintenance The maintenance of toll systems includes the inspection, upkeep, and replacement of the items necessary for toll operations and the supporting infrastructure. Roadside toll collection equipment, communication network components, servers and workstations are all elements of a working toll system that require routine maintenance. Most express lane operating agencies enter into contracts with toll service providers to not only design and construct the toll systems, but also to operate and maintain them for some period of time. The toll system providers are required to develop maintenance tracking systems that keep track of the maintenance requirements for all elements of the toll system. These systems send alerts when there is an equipment malfunction, track maintenance response times, and keep track of equipment inventory. Performance Monitoring and Incident Management An important component of express lane operations is the ability to monitor traffic performance in real- time to ensure that the express lanes are maintaining optimum conditions. This is accomplished using roadside vehicle detection equipment and closed-circuit television cameras that send real time information to a facility where operators can monitor. Operators have the ability to override the toll system (e.g., display a message such as “HOV ONLY”) when conditions warrant and to coordinate with 131 I-15 Express Lanes Project Toll Policy Report I-15 Express Lanes Project 21 Caltrans, CHP and other jurisdictions as needed. In addition, operators have the ability to dispatch tow trucks to clear incidents. Some express lane operators choose to co-locate their express lane monitoring functions within a regional monitoring center and others choose to establish a dedicated monitoring facility. An example of a regional monitoring center is the Inland Empire Transportation Management Center (IETMC), which serves as an intermodal traffic management facility for San Bernardino and Riverside Counties and is staffed by both Caltrans and CHP personnel. The IETMC opened to service in 2011 and is located in the City of Fontana at the interchange of the I-15 and I-210. Customer Service Customer service includes all of the functions related to account management, payment processing, transponder distribution, violation processing and providing general customer support. Some of these support activities, often referred to as “back office” activities, can take place at offsite facilities. Examples of activities that can be performed offsite include call taking and license plate image review. However, the location(s) of some customer service functions are ideally located in close proximity to the express lanes, including walk-in customer service, customer call center and transponder distribution. Assessment: Express lane operating agencies typically procure a contractor to carry out customer service responsibilities due to the amount of specialized systems and labor required. RCTC will contract with a toll services provider to design, implement, operate and maintain all aspects of the I-15 Express Lanes toll system. The RCTC Operations Center (see Section 24) will serve as the hub of all customer, maintenance, and operating activities. Inland Empire Transportation 132 I-15 Express Lanes Project Toll Policy Report I-15 Express Lanes Project 22 15. Signage Description: The California Manual of Uniform Traffic Control Devices (California MUTCD) provides uniform standards and specifications for all traffic signage in California. The most recent version of the California MUTCD, published in 2014, includes signing guidelines and requirements for express lane facilities. These requirements are intended to standardize the way that express lanes throughout the state are signed to make it easier for the traveling public to understand express lane operating requirements. Recommendation: Provide toll signage meeting the latest California Manual of Uniform Traffic Control Devices standards. Background: The general signing requirements for all new highway projects, including express lanes, must comply with the 2014 California MUTCD. The California MUTCD includes requirements for different types of express lane configurations and operating requirements. Of particular relevance to the I-15 Express Lanes, are those signs that depict a restricted access facility where all vehicles in the express lanes are required to have a FasTrak® account. Express lane signs included in the California MUTCD generally fall into the following categories: • Overhead-mounted signs designating the start and end of the express lanes as well as intermediate access points. • Overhead-mounted pricing signs that display the toll amount to given downstream locations. In accordance with the guidance in the MUTCD, pricing signs display the current toll to no more than two downstream destinations. Changeable message elements will be used to indicate the toll rate to travel to the destination shown. These signs will also specify the HOV occupancy requirement and that a FasTrak® account is required for vehicles to use the facility. • Median mounted and overhead signs that display the carpool occupancy requirement, the FasTrak® account requirement and hours of operation. Assessment: The I-15 Express Lanes signage will conform to the standards in the California MUTCD. The design and implementation of the signage will be the result of several sign workshops and plan reviews that will include Caltrans and the FHWA. Example Pricing Sign 133 I-15 Express Lanes Project Toll Policy Report I-15 Express Lanes Project 23 16. Express Bus Integration Description: Transit is an important component in express lanes. If managed through variable pricing to maintain a minimum level of service, express lanes create efficient and reliable transit corridors compared to previously congested freeways. Of the existing HOV and express lanes facilities in the southern California region, most are already served by express bus services. Operating express bus service on express lanes offers several key benefits: • Shortens Travel Times • Improves Travel Time Reliability • Lowers Operating Costs • Increases Person Throughput • Encourages Carpooling and Transit Use • Addresses Equity Concerns • Builds Public Support Recommendations: Encourage express bus use through toll policies and Express Lane operations. Background: Currently, the Riverside Transit Agency (RTA) provides eight express bus services throughout Riverside County, with one route (CommuterLink Express 206) providing service along I-15 between Temecula and Corona. The CommuterLink Express – Route 206 (Temecula-Murrieta-Lake Elsinore- North Main Corona Metrolink Station) runs daily during weekdays on approximately 30-minute headways, and the general fare costs $3.00 each way (free with valid Metrolink Pass). Route 206 provides connections for commuters travelling from Riverside County to other regions via the North Main Corona Metrolink station. In anticipation of the 91 Express Lanes extension in Riverside County, the RTA already has two new RapidLink express bus routes programmed for deployment in 2017. These two routes, RapidLink 200 and 205, will provide connections between Riverside and Anaheim as well as Temecula and Anaheim via the 91 Express Lanes. The proposed I-15 Express Lanes will provide the opportunity for further expansion of express bus services along the corridor. Similar to express bus benefits, the I-15 Express Lanes can provide opportunities for enhancing and promoting carpooling/vanpooling by commuters. Currently, there are eight Caltrans Park and Ride lots along the I-15 corridor within Riverside County. Of the eight existing lots, three are located within the I- 15 Express Lanes Project corridor: RTA CommuterLink Express services Nicholas Ventrone / The Transit Coalition 134 I-15 Express Lanes Project Toll Policy Report I-15 Express Lanes Project 24 • Canyon Community Church Park And Ride (1504 Taber Street, Corona) – 75 spaces • Norco @ 6th Street Park And Ride (3945 Old Hamner Road, Norco) – 100 spaces • Mira Loma Park and Ride (12105 Limonite Avenue, Mira Loma) – 76 spaces Specialized Transit Services It should be noted that not only will the fixed route bus service discussed benefit from the I-15 Express Lanes, but also the Specialized Transportation Program funded by RCTC via Measure A funding along with federal funding from the Job Access Reverse Commute (JARC) and New Freedom (NF) programs. These specialized transit services (Dial-A-Ride paratransit) will most likely use the I-15 Express Lanes. In addition, a handful of non-profit and special criteria providers that operate specialized transportation will also benefit from using the I-15 Express Lanes. Physical and Policy Considerations Many of the physical design considerations for integrating bus service are similar to express lanes and HOV lanes, which have well-established design criteria. Besides the physical design, each express lane project has a unique set of policies in place that influences how well transit is integrated in a particular corridor. Establishing a set of policies that improves transit service and capacity is also often essential in building public support for often controversial toll lane projects and helps to neutralize the perception that Express Lanes are “Lexus Lanes” that primarily benefit those with higher incomes. Assessment: Encouraging transit and offering benefits for express bus service is a key component of the I-15 Express Lanes project. Coordination with RTA will take place during the design of the Express Lanes to ensure that transit needs are taken into consideration. 135 I-15 Express Lanes Project Toll Policy Report I-15 Express Lanes Project 25 17. Design – Facility Ingress and Egress Description: This policy is related to the design of access locations, where vehicles can enter and exit the I-15 Express Lanes. Regulating access is one of the fundamental tools to manage traffic flow in the express lanes, and therefore, it is important to select the access points and design treatment early in the planning phase along with the separation type to help minimize weaving conditions. Recommendation: Design the roadway and ingress and egress locations meeting Caltrans design standards where feasible and practical. Background: Access treatments for express lane facilities fall into the following three categories: Grade-separated direct access drop ramps Grade-separated drop ramps provide access to and from the express lanes using dedicated grade direct access ramps. These types of ramps generally provide access from adjacent freeways/arterials and park and ride facilities for express bus operations, and are desirable where sufficient right-of-way and high traffic volumes in both the express lanes and general purpose lanes warrant the need for such exclusive access. An example of a grade-separated drop ramp is the SR-91 eastbound direct connector to the southbound I-15 and vice versa being constructed as part of RCTC’s SR- 91 Corridor Improvement Project. At-grade limited access At-grade limited access provides access to and from the express lanes at designated locations, typically through at-grade access openings that serve as ingress, egress or combined ingress and egress. Physical barriers or painted striping separates the express lanes from the adjacent general purpose lanes between access locations. Three different approaches for providing at-grade limited access include: • Weave zones – provides combined ingress and egress by short breaks to the physical barriers or striping at designated locations. • Weave lanes – similar to weave zones, except movement is facilitated by a change lane, which isolates the weaving from both the express lanes and the general purpose lanes, thereby minimizing the potential for unstable flow. • Merge lanes – provide dedicated and separated ingress and egress (acceleration and deceleration) lanes. The merge lanes allow drivers the opportunity to adjust their speeds to match At-grade limited access configuration on LA Metro ExpressLanes 136 I-15 Express Lanes Project Toll Policy Report I-15 Express Lanes Project 26 the lane they are merging into. This design treatment further reduces the potential for unstable flow, as conflicts are avoided in the access lane. Continuous access Continuous access allows vehicles to enter and exit the express lanes for the entire stretch without any specific ingress/egress treatments. The striping that separates the express lanes from the general purpose lanes are generally skip striped. Assessment: A limited access configuration is recommended for the I-15 Express Lanes because it can reduce toll evasion, ensure greater access control, and is consistent with the access configuration of existing Southern California HOV and express lanes. Further, a limited access configuration is less complicated to design and has a far lower construction cost than direct access ramps and does not require as much toll equipment as may be required for continuous access. Vehicles will be able to access the express lanes at intermediate access points that provide access to local exits and interchanges. Between these points, access will be restricted to prevent weaving and improve overall mobility. A map of proposed access locations is accessible at http://i15project.info/express_lanes_access.php. 137 I-15 Express Lanes Project Toll Policy Report I-15 Express Lanes Project 27 18. Design – Number of Lanes Description: The number of express lanes to be implemented for a particular project is dependent upon several variables, including traffic congestion, occupancy requirements and availability of existing right of way. The Project Approval Document for the I-15 Express Lanes generally includes a two lane configuration in each direction based on traffic and engineering analysis. This configuration is intended to add capacity, improve operations and fits within existing right of way. Recommendation: Construct and operate two Express Lanes in each direction where possible. Background: A number of criteria must be considered when evaluating the capacity needs of an express lanes project. These include existing and projected traffic congestion, toll discount policies, and the cost and availability of right of way. Some express lane projects simply convert an existing HOV lane to an express lane, others convert an existing lane and construct an additional lane (e.g., LA Metro I-10 ExpressLanes), and others construct an entirely new lane or lanes (e.g., I-680SB Express Lane in the Bay Area). There are currently no existing HOV lanes within the I-15 project limits. The preliminary engineering performed as part of the project identified a need for a two lane configuration in each direction to serve future traffic demand. This configuration fits within the existing right of way and helps to ensure that the facility will be able to sustain a high level of service. Assessment: The recommendation for a two lane configuration in each direction where possible is consistent with the project schematics and serves projected traffic demand while fitting within existing right of way. Two lane configuration on LA Metro I-10 ExpressLanes 138 I-15 Express Lanes Project Toll Policy Report I-15 Express Lanes Project 28 19. Toll Pricing Method Description: Express lanes use pricing to manage the number of toll paying customers using the facility. Managing the number of users allows the express lanes to meet performance goals such as those described in Section 1 and Section 2. Variable pricing is to be used to manage traffic, whereby the cost to use the express lanes is directly related to the level of demand for the express lanes. As demand increases, raising the tolls will help manage demand in order to maintain federal performance requirements. Conversely, the price decreases as demand decreases to incentivize more vehicles to utilize the available capacity. Two variable pricing methods are currently in use on facilities across the country: time-of-day pricing and dynamic pricing. Recommendation: Use Dynamic Pricing to determine the toll price. Background: Time-of-Day Pricing Time-of-day pricing employs a fixed toll rate schedule with different toll rates by travel direction, time of day and day of the week. Time- of-day pricing is actively used on the 91 Express Lanes and on express lanes in Denver and Houston. Time-of-day pricing is effective when traffic patterns remain relatively consistent over time. For instance, if congestion reaches the same level at the same time every Monday, then a static price that is capable of maintaining the desired level of traffic volume can be used for that time period. With time-of-day pricing, tolls vary according to a fixed schedule, with different prices charged based on direction of travel, day of the week, and hour of the day. The toll rates are determined based on historical travel conditions in the corridor, and vary according to demand and congestion. The performance of express lane facilities using time-of-day pricing requires evaluation on a regular basis to ensure that free flow conditions are being maintained in the express lanes. If travel conditions on the express lanes deteriorate over time, the rates should be increased. Similarly, rates can also be lowered when the express lanes are found to have excess capacity that is not being used effectively. On the 91 Express Lanes, performance is monitored daily and evaluated every three months. 139 I-15 Express Lanes Project Toll Policy Report I-15 Express Lanes Project 29 Dynamic Pricing Dynamic pricing employs toll rates that vary in real time based on actual travel conditions detected in the corridor. Dynamic pricing is actively used on most California express lanes, including I-10 and I-110 (Los Angeles), I-15 (San Diego), I-680 (Alameda County), and I-880 / SR-237 (San Jose). Dynamic pricing is effective on facilities that have a high level of variability in congestion throughout each day and from day to day. For instance, if a facility does not have a peak period that is consistent from one day to the next or has a high rate of incidents that impact traffic, dynamic pricing allows for the adjustment of the price to match the actual real-time traffic conditions. Dynamic pricing provides a real-time monitoring and response capability for express lane operations. Dynamic pricing requires capital investment for both the algorithm and the traffic detection system and also requires ongoing monitoring and maintenance of the pricing algorithm and traffic detection system. Like the time-of-day pricing, dynamic pricing requires variable message signs to communicate price to customers. Assessment: In order to be responsive to real-time traffic conditions that may vary from day to day, it is recommended that the I-15 Express Lanes use dynamic pricing. Despite the higher capital costs of deployment as compared to time-of-day pricing, dynamic pricing will be valuable to manage traffic and ensure the facility provides reliable travel at all times. The ability to readily adjust pricing and manage demand through dynamic pricing will allow for flexibility, particular in the critical area of overlap with the 91 Express Lanes that use time-of-day pricing. 140 I-15 Express Lanes Project Toll Policy Report I-15 Express Lanes Project 30 20. Toll Exemptions and Discounts Description: Toll discounts and exemptions are required by legislation, law and by agreement with project partners. Discounts have an impact on revenue, operations, customer service center systems and enforcement. It is important to establish toll discounts or exemptions at an early stage to allow for the evaluation of operational impacts and for inclusion in system design. Recommendation: Provide toll discounts according to legislation and for operations and maintenance vehicles. Background: A review of project agreements and legislation suggested that the following vehicle types require evaluation for toll discounts. Transit One of the primary goals of express lane facilities is to offer enhanced transit service. California Vehicle Code defines qualifying mass transit, paratransit and vanpool vehicles, including those that are publically or privately funded. These vehicles will be allowed to travel toll-free in the I-15 Express Lanes at all times. With the passage of the Fixing America’s Surface Transportation Act (the FAST Act) on December 4, 2015, U.S. Code was amended to enable privately-owned buses servicing the public to utilize toll facilities under the same rates, terms and conditions as other public transportation vehicles. RCTC will establish agreements with operators to facilitate toll-free travel at all times. High-Occupancy Vehicles The application for the I-15 Express Lanes project approved by the CTC and the Federal Agreement between RCTC, FHWA and Caltrans provide direction with regard to the tolling of HOVs. In both instances, HOVs are defined as vehicles with three or more occupants (HOV-3+). The authorizing statute for the Express Lanes (Streets & Highways Code Section 149.8) also specifies free travel for HOV-3+ vehicles initially upon opening. There is no mechanism to regulate the demand of HOV-3+ vehicles when there is a 100% toll discount. As the HOV-3+ volume becomes an increasingly larger percentage of the total I-15 Express Lanes traffic, it will become increasingly difficult for the dynamic pricing algorithm to effectively manage demand and preserve free flow operations in the I-15 Express Lanes. Therefore, it is recommended that the speeds in the I-15 Express Lanes be monitored to determine when the lanes are being degraded. If the average speed in the Express Lanes drops to 60 mph three or more times in a thirty day period after three months of operation, the HOV-3+ discount will be reduced to 50%. The 100% discount will be in place for at least 141 I-15 Express Lanes Project Toll Policy Report I-15 Express Lanes Project 31 the first three months of operation to allow for customers to adjust to the new facility and to incentivize use of the I-15 Express Lanes by carpoolers. Motorcycles California Vehicle Code 21655.5(b) provides for free passage on preferential lanes for motorcycles. Motorcycle toll transactions will be processed either through a transponder or by reading their license plate. Zero Emission Vehicles (ZEVs) Legislation (AB 1721), enacted as California Vehicle Code Section 5205.5, allows motorists driving ZEVs displaying a DMV-issued Clean Air Vehicle decal to travel in express lanes with a toll-free or reduced rate toll. The statute does not mandate the rate of reduction. The existing legislation is set to expire January 1, 2019 ahead of the I-15 Express Lanes planned opening. Similar to the treatment of HOV-3+ vehicles, Tthe toll discount for ZEVs will be 15% upon opening of the Express Lanes.reduced to 50% if average speeds drop below 60 mph more than three times in a thirty day period after three months of operation. Emergency Vehicles California Vehicle Code 23301.5 provides for toll exemption for specifically identifiable emergency vehicles being driven while responding to or returning from an urgent or emergency call, engaged in an urgent or emergency response, or engaging in a fire station coverage assignment directly related to an emergency response. The common method of processing these tolls is through a “non-revenue” account where the transaction is processed by the back office and posted to the account in order to provide a method of monitoring usage. RCTC will establish agreements with the local emergency providers that will outline the specific rules for these non-revenue accounts. Maintenance and Operation Vehicles In order to facilitate access to express lanes for the purposes of performing various maintenance tasks or performing operational checks and testing, it is common for tolling authorities to grant toll-exemption for vehicles being driven for these maintenance purposes. The common method of processing these tolls is through a “non-revenue” account where the transaction is processed by the back office and posted to the account in order to provide a method of monitoring usage. Assessment: In general, vehicles that are eligible to utilize HOV lanes in accordance with applicable federal or state law will be allowed discounted access to the I-15 Express Lanes. This includes buses (public transit and White and Green Clean Air Vehicle Decals for HOV Lane Use State of California / Dept. of Motor Vehicles 142 I-15 Express Lanes Project Toll Policy Report I-15 Express Lanes Project 32 privately operated tour buses), vanpools, motorcycles, HOV 3+ vehicles, ZEVs, emergency vehicles, law enforcement vehicles, and operation and maintenance vehicles. The following discount policies are recommended for each of these vehicle types: •In-service public transit vehicles, private buses, vanpools, and motorcycles will be 100% discounted (toll free) at all times. •All HOV-3+ and zero-emission vehicles (ZEVs) will be 100% discounted (toll free) for the first three months of operation. The discount will be reduced to 50% if the average speed in the Express Lanes drops below 60 mph three or more times in a thirty day period after three months of operation. •Emergency, law enforcement and Express Lanes maintenance vehicles will be 100% discounted (toll free) at all times. 143 I-15 Express Lanes Project Toll Policy Report I-15 Express Lanes Project 33 21. Toll Payment Method Description: Electronic toll collection systems use automatic vehicle identification (AVI) technology to toll vehicles. These AVI systems use in-vehicle transponders and/or LPR cameras to identify vehicles for toll payment. Some facilities require that all vehicles have a transponder as the primary means of toll collection and use LPR cameras as a backup to capture vehicles that don’t have a transponder or that have a transponder that fails to be detected. Other facilities allow vehicles to travel without a transponder and use LPR cameras as the primary means of toll collection; this system is known as pay by plate tolling. Recommendation: Require all vehicles to have a transponder at time of travel. Background: Transponder-Based Toll Collection Electronic toll collection using transponders is a proven technology with high accuracy. The cost associated with the systems needed to process transponder transactions is lower than systems which allow for toll payment by license plate. In addition, as California transitions from the legacy battery- operated transponders to the new, less expensive 6C transponders, the cost for a transponder based toll collection system will decrease even further making transponder based toll collection a far more efficient method of collecting tolls. Most toll facilities that rely on transponders for toll collection also include LPR cameras to capture vehicles without a transponder to minimize revenue leakage. The license plate images are used to associate the transaction with a toll account when a transponder is not read or to look up the registered owner’s address for collection of the toll through a toll violation process. As described in Section 23, HOVs are able to use switchable transponders to indicate their vehicle occupancy status and receive the appropriate toll discount. Pay by Plate Pay by plate utilizes LPR cameras and Optical Character Recognition technology to identify a vehicle’s license plate number. The automatically generated plate number is independently verified and validated by toll operators in the customer service center, thereby increasing operational costs per toll transaction. This technology is currently being used on Transportation Corridor Agencies (TCA) toll facilities in Orange County, on all toll facilities in the Denver Metro Area (including express lanes), all Dallas / Ft. Worth area toll facilities (including express lanes), Loop 375 express lanes in El Paso, and on the SR-520 and I-405 License-plate tolling equipment Craig F. Walker / The Denver Post 144 I-15 Express Lanes Project Toll Policy Report I-15 Express Lanes Project 34 express lanes in the Seattle area. The license plate numbers are collected and the name and addresses of the registered users are requested from the state DMV, from which bills for all the tolls incurred during a specific period are aggregated and sent out to collect payment. Pay by plate tolling not only requires more processing costs, but it results in more revenue loss due to unidentifiable plates and registered owners and lengthens the amount of time to collect toll revenue. In a pay by plate scenario, HOVs are required to register their license plate in advance of making a trip so the toll system can apply the appropriate toll discount. Assessment: Because toll payment by transponder is a proven, accurate solution with a lower transaction cost as compared to pay by plate, it is recommended that RCTC open the I-15 Express Lanes with a requirement that all vehicles have a transponder. Opening with a transponder requirement will encourage motorists to open an account and obtain a transponder. LPR cameras will be used to enforce this requirement and identify vehicles that don’t carry a transponder. This policy also allows HOVs to declare their status using a switchable transponder as described in Section 23. 145 I-15 Express Lanes Project Toll Policy Report I-15 Express Lanes Project 35 22. Mobile Interface Description: Easy access to express lanes information is important to gain customer understanding and compliance. Most toll facilities across the country maintain a website where users can find information about the toll policies and access account information and many of these websites are accessible in a mobile format. In addition, some facilities provide mobile applications that allow users to review recent toll activity and pay tolls without a transponder. Recommendation: Implement Mobile Web for FasTrak® customers, but defer the Mobile Toll Payment Application. Background: Toll facilities across the country provide different mobile interfaces for customers as described below. Mobile Website Many websites currently include desktop and mobile versions. The mobile versions are intended to be viewed from a mobile device such as a smartphone or tablet and typically include the same functionality as the desktop site. A mobile website for express lanes could allow customers to access general express lane information (operating policies, requirements for use, etc.) and to access account information. Mobile Toll Payment Application Depending upon business rules, some toll facilities allow users to user mobile devices to pay tolls without the use of a transponder. For example, the TCA facilities in Southern California allow users to pay tolls from a mobile application within five days before or after a trip is made. Assessment: RCTC will require all users to carry a transponder (see Section 21), which is inconsistent with the idea of allowing users to pay tolls using a mobile application. Therefore, a Mobile Payment Application will not be deployed. However, users will have access to a mobile website to access Express Lanes information and to make changes or payments to their account. Transportation Corridor Agency Mobile Application Interface 146 I-15 Express Lanes Project Toll Policy Report I-15 Express Lanes Project 36 23. High Occupancy Vehicle Declaration Options Description: The primary function of HOV declaration is two-fold: 1) provide a mechanism to easily separate toll payers from those eligible to receive toll discounts, and 2) enable the efficient and effective enforcement of occupancy violations. Two methods of occupancy declaration were considered: the use of self-declaration lanes and switchable transponders. Recommendation: Identify HOV-3+ carpool customers via a switchable transponder. Background: There are different ways that express lanes can require toll-paying and toll-free vehicles to use the express lanes. In Southern California, the carpool declaration options generally fall under the “declaration lane” method (as used by the OCTA 91 Express Lanes and the Riverside 91 Express Lanes currently under construction), and the switchable transponder method (as deployed on the I-110 and I-10 ExpressLanes in Los Angeles County). Self-Declaration Lanes Many first generation express lanes involved conversion of pre-existing, barrier-separated HOV lanes with adequate right-of-way for positive separation between toll payers and carpoolers. Known as the “declaration lane” option, this was the mechanism designed and implemented on SR-91 in Orange County, the first express lanes facility which opened in 1995. It will also be utilized on the 91 Express Lanes that are under construction in Riverside County. Declaration lane solutions require eligible carpools to diverge from the main travel lanes to a separated lane at toll zones. These vehicles are charged an appropriate discounted or zero-value toll, and (if present) occupancy is validated by enforcement personnel via visual scan. Vehicles without a transponder are considered violators – the same as if they traveled through the main toll lanes without a transponder. Switchable Transponders This method provides a technological method for declaring carpool status on the express lanes through a “switchable” transponder, as implemented on I-10 and I-110 in Los Angeles. Switchable transponders allow the customer to self-declare their occupancy status on the transponder itself. The Los Angeles transponder transmits multiple identifications (IDs), in order to associate the correct toll for a vehicle Single occupancy vehicles (SOV) lane tolling zone with separate declaration lane FHWA Office of Operation/ Proposed I-95 Managed Lanes 147 I-15 Express Lanes Project Toll Policy Report I-15 Express Lanes Project 37 based upon its occupancy status. These IDs can be associated with a single occupancy vehicle, HOV-2, and HOV-3+ setting directly on the transponder. For compliant HOVs, the user declares the vehicle’s status on the transponder (e.g., sliding the switch to “HOV2” or “HOV3+”), and the appropriate toll rate would be collected. If the same vehicle is being operated without the required occupancy, it would be required to declare appropriately on the transponder and the correct toll would be collected. If no transponder is present (or if it is malfunctioning), LPR (mounted on gantries or median poles) would be used to collect full toll payment from the user (regardless of occupancy status). Assessment: It is recommended that the I-15 Express Lanes use switchable transponders for declaring occupancy. Switchable transponders have been successfully deployed on other toll facilities in the state and nationally. Also, as compared to declaration lanes, switchable transponders are more inexpensive to deploy and do not require drivers to make weaving maneuvers while in the Express Lanes, which may improve operational efficiency. With the enforcement strategy described in Section 11, CHP will have the tools necessary to enforce the proper use of the switchable transponder so that violation rates can be kept to a minimum. Example Switchable Transponder 148 I-15 Express Lanes Project Toll Policy Report I-15 Express Lanes Project 38 24. Express Lane Operations Facility Description: The I-15 Express Lanes will require a facility to house various components of the operations, including a walk-in customer service center, customer call center, back office operations, image processing, finance and administration, system administration and maintenance and traffic management center. RCTC will provide the facility and the toll systems provider will supply the equipment, systems and staff to perform the services. Recommendation: Locate the call center, customer service center and traffic management center and administration in close proximity to the Express Lanes. Background: As described in Sections 12-14, RCTC will have the responsibility for I-15 Express Lanes maintenance, traffic management and customer service functions. These functions would ideally be located in a single facility to centralize I-15 Express Lanes operations and create synergies associated with co-located services. Four toll agencies operate in Southern California and each of them has a facility or facilities which house the toll operations functions. Toll programs across the nation have experimented with remote staff working from a contractor owned or sub-contracted facility. While this model has been successful for some, it has the potential to degrade service, complicate supervisory functions and prohibit the synergy gained from co-location of services. The 91 Express Lanes toll operations staff is being provided under a joint agreement with OCTA. The 91 Express Lanes call center and walk in staff are located at a leased facility near SR-91 and McKinley Street in the city of Corona. The other toll operation services are located in a leased facility near SR-91 and Weir Canyon Road in the city of Anaheim. RCTC’s agreement with OCTA to share toll operation services expires in June of 2021. RCTC is currently procuring a toll operator for the I-15 Express Lanes which will require a facility to house the toll operator and RCTC toll operations staff, equipment and walk-in customer service location. 149 I-15 Express Lanes Project Toll Policy Report I-15 Express Lanes Project 39 Assessment: I-15 Express Lanes operations and maintenance are the responsibility of RCTC. To ensure that the goals for the I-15 Express Lanes are met, RCTC will be best served by co-locating the required services in a facility in close proximity to the I-15 Express Lanes. The 91 Express Lanes have set the precedent for local operations and customer service. Therefore, it is recommended that the customer service, traffic management and other administrative functions be located in the local area adjacent to the I-15 corridor, with a specific site to be determined. This facility will be referred to as the RCTC Operations Center, or ROC. 150 15 EXPRESS LANES TOLL SCHEDULE ADOPTION Jennifer Crosson, Toll Operations Manager 1 Toll Policy and Operations Committee 15 Express Lanes Toll Policy Resolution (Adopted June 2016) 2 Adopted dynamic pricing –Toll rates that vary in real-time based on actual travel conditions Toll Schedule Adoption Requirements 3 •SHC 149.8 and GC 66018 –Require adoption of fees by a resolution –Require a 30 day public review and comment –Require a public hearing Dynamic Pricing Overview 4 •A complex computer algorithm •On road traffic detection system •Historical traffic data Principles and Parameters 5 •Achieve free flow speeds of 60-65 mph; •Consider traffic volume, density, speed, travel time, flow of traffic and historical traffic patterns; •Establish a toll rate for each segment; •Change toll rate no more than every three minutes; •Change in increments up to $3.00 per segment Minimum Toll Rate 6 •16.9 cents per mile •Southbound total $1.75 •Northbound total $ 1.70 •Annual CPI Index Adjustment Overhead Toll Rate Signs 7 •In advance of each entrance •The toll rate to the first exit and the next major exit or the end of the express lane Abnormal Traffic Conditions and Suspension of Tolling 8 •Holidays, incidents, construction, atypical occurrences •Temporary toll schedule or temporary suspension of tolling by Executive Director Sample Peak Toll Schedule 9 Segment Southbound AM Northbound AM Southbound PM Northbound PM 1 $.65 to $1.25 $1.90 to $4.50 $2.65 to $4.55 $.50 to $2.95 2 $.35 $2.40 to $6.00 $1.45 to $3.25 $1.30 to $3.25 3 $.75 to $3.10 $.40 to $3.85 $1.85 to $8.50 $.75 to $4.10 4 $.40 to $2.10 $.55 to $3.95 $2.00 to $5.50 $.55 to $1.45 Recommendation 10 •Forward to the Commission to conduct a public hearing on June 10, 2020 and take final action. QUESTIONS?? 11 RIVERSIDE COUNTY TRANSPORTATION COMMISSION TOLL POLICY AND OPERATIONS COMMITTEE ROLL CALL MAY 28, 2020 Present Absent City of Beaumont X  City of Calimesa X  City of Eastvale X  City of Indian Wells X  City of Jurupa Valley X  City of Perris X  City of Wildomar X 