HomeMy Public PortalAbout02 February 25, 2021 Toll Policy and Operations
MEETING AGENDA
Toll Policy and Operations Committee
Time: 11:00 a.m.
Date: February 25, 2021
Pursuant to Governor Newsom’s Executive Order N-29-20, (March 18, 2020), the meeting will
only be conducted via video conferencing and by telephone.
COMMITTEE MEMBERS
Lloyd White, Chair/ David Fenn, City of Beaumont
Ben J. Benoit, Vice Chair / Joseph Morabito, City of Wildomar
Jeremy Smith / Larry Greene, City of Canyon Lake
Clint Lorimore / Todd Rigby, City of Eastvale
Dana Reed / Donna Griffith, City of Indian Wells
Brian Berkson / Guillermo Silva, City of Jurupa Valley
Michael M. Vargas / Rita Rogers, City of Perris
STAFF
Anne Mayer, Executive Director
Michael Blomquist, Toll Program Director
AREAS OF RESPONSIBILITY
Policies involving the Commission’s Toll Facilities
Setting Tolls or Rates
Considering Contracts with Vendors Working on the
Toll Program
Statewide and Federal Legislative Issues Regarding
Tolling
Outreach and Marketing of the Toll Facilities
Interactions with Neighboring Jurisdictions Regarding
Toll Matters
User-Based Funding Programs and Future
Opportunities for Toll Facility Development in
Riverside County
PRIVERSIDE COUNTY TRANSPORTATION COMMISSION
TOLL POLICY AND OPERATIONS COMMITTEE
www.rctc.org
AGENDA*
*Actions may be taken on any item listed on the agenda
11:00 a.m.
Thursday, February 25, 2021
Pursuant to Governor Newsom’s Executive Order N-29-20, (March 18, 2020), the meeting will only
be conducted via video conferencing and by telephone. Please follow the instructions below to join
the meeting remotely.
INSTRUCTIONS FOR ELECTRONIC PARTICIPATION
Join Zoom Meeting
https://rctc.zoom.us/j/85646875077
Meeting ID: 856 4687 5077
One tap mobile
+16699006833,,85646875077# US (San Jose)
For members of the public wishing to submit comment in connection with the Toll Policy and
Operations Committee Meeting please email written comments to the Clerk of the Board at
lmobley@rctc.org prior to February 24, 2021 at 5:00 p.m. and your comments will be made part of
the official record of the proceedings. Members of the public may also make public comments
through their telephone or Zoom connection when recognized by the Chair.
In compliance with the Brown Act and Government Code Section 54957.5, agenda materials distributed
72 hours prior to the meeting, which are public records relating to open session agenda items, will be
available for inspection by members of the public prior to the meeting on the Commission’s website,
www.rctc.org.
In compliance with the Americans with Disabilities Act, Government Code Section 54954.2, Executive Order
N-29-20, and the Federal Transit Administration Title VI, please contact the Clerk of the Board at
(951) 787-7141 if special assistance is needed to participate in a Committee meeting, including accessibility
and translation services. Assistance is provided free of charge. Notification of at least 48 hours prior to the
meeting time will assist staff in assuring reasonable arrangements can be made to provide assistance at the
meeting.
1. CALL TO ORDER
2. ROLL CALL
3. PLEDGE OF ALLEGIANCE
Toll Policy and Operations Committee
February 25, 2021
Page 2
4. PUBLIC COMMENTS – Under the Brown Act, the Board should not take action on or discuss
matters raised during public comment portion of the agenda which are not listed on the
agenda. Board members may refer such matters to staff for factual information or to be
placed on the subsequent agenda for consideration. Each individual speaker is limited to
speak three (3) continuous minutes or less.
5. ADDITIONS/REVISIONS (The Committee may add an item to the Agenda after making a
finding that there is a need to take immediate action on the item and that the item came to
the attention of the Committee subsequent to the posting of the agenda. An action adding
an item to the agenda requires 2/3 vote of the Committee. If there are less than 2/3 of the
Committee members present, adding an item to the agenda requires a unanimous vote.
Added items will be placed for discussion at the end of the agenda.)
6. CONSENT CALENDAR - All matters on the Consent Calendar will be approved in a single
motion unless a Commissioner(s) requests separate action on specific item(s). Items pulled
from the Consent Calendar will be placed for discussion at the end of the agenda.
6A APPROVAL OF MINUTES – AUGUST 27, 2020
Page 1
6B. 91 EXPRESS LANES MONTHLY STATUS REPORTS
Page 6
Overview
This item is for the Committee to:
1) Receive and file the 91 Express Lanes Monthly Reports for the six months from
July to December 2020; and
2) Forward to the Commission for final action.
7. 15 EXPRESS LANES OPENING
Page 134
Overview
This item is for the Committee to receive and file a presentation on the 15 Express Lanes
opening.
8. RIVERSIDE EXPRESS AND 91 EXPRESS LANES JOINT WALK-IN CENTER CUSTOMER QUEUING
SYSTEM
Page 135
Overview
This item is for the Committee to receive and file a presentation on the Riverside Express
and 91 Express Lanes joint walk-in center customer queuing system.
Toll Policy and Operations Committee
February 25, 2021
Page 3
9. AMENDMENT TO AGREEMENT WITH SHERRY MATTHEWS, INC. FOR EXPRESS LANES
MARKETING SERVICES
Page 136
Overview
This item is for the Committee to:
1) Approve Agreement No. 18-31-047-02, Amendment No. 2 to Agreement No.
18-31-047-00, with Sherry Matthews, Inc. (Sherry Matthews) to provide an additional
four years of express lanes marketing services at no additional cost for a total amount
not to exceed $2.5 million;
2) Authorize the Chair or Executive Director, pursuant to legal counsel review, to
execute the agreement on behalf of the Commission; and
3) Forward to the Commission for final action.
10. ITEM(S) PULLED FROM CONSENT CALENDAR AGENDA
11. COMMISSIONERS / STAFF REPORT
Overview
This item provides the opportunity for the Commissioners and staff to report on attended
and upcoming meeting/conferences and issues related to Commission activities.
12. ADJOURNMENT
The next Toll Policy and Operations Committee meeting is scheduled to be held at
11:00 a.m., Thursday, May 27, 2021, via Zoom.
AGENDA ITEM 6A
MINUTES
RIVERSIDE COUNTY TRANSPORTATION COMMISSION
TOLL POLICY AND OPERATIONS COMMITTEE
Thursday, August 27, 2020
MINUTES
1)CALL TO ORDER
The meeting of the Toll Policy and Operations Committee was called to order by
Chair Brian Berkson at 11:01 a.m., via Zoom Meeting ID 847 4309 1785, Pursuant to
Governor Newsom’s Executive Order N-29-20.
2.ROLL CALL
Members/Alternates Present Members Absent
Ben J. Benoit Lloyd White
Brian Berkson
Dana Reed
Larry Smith
Michael M. Vargas
Clint Lorimore
3.PUBLIC COMMENTS
There were no requests to speak from the public.
4. ADDITIONS/REVISIONS
There were no additions or revisions.
5.CONSENT CALENDAR - All matters on the Consent Calendar will be approved in a single
motion unless a Commissioner(s) requests separate action on specific item(s). Items pulled
from the Consent Calendar will be placed for discussion at the end of the agenda.
M/S/C (Reed/Benoit) to approve the Consent Calendar.
5A. APPROVAL OF MINUTES – May 28, 2020
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RCTC Toll Policy and Operations Committee Minutes
August 27, 2020
Page 2
5B. 91 EXPRESS LANES MONTHLY STATUS REPORTS
Receive and file the 91 Express Lanes Monthly Reports for three months from April
to June 2020.
6. TOLL OPERATIONS YEAR IN REVIEW AND COVID-19 IMPACTS UPDATE
Michael Blomquist, Toll Program Director, provided a presentation on the Fiscal Year
2019/2020 Toll Operations year in review, which included debt ratings upgrades and
affirmations, new contracts and agreements, new accounts and 6C transponder rollout,
revenue generation, travel statistics, and an update on the 15 express lanes project. Mr.
Blomquist also provided an overview of COVID-19 Impacts to the 91 Express Lanes.
Chair Berkson stated he was pleased the bond ratings went up and the facilities are still
creating revenue, which allows projects to be funded within the corridor.
M/S/C to receive and file a presentation providing a review of results from the
latest fiscal year of toll operations and an update to the impacts that the
COVID-19 pandemic has had on toll operations.
7. DEPARTMENT OF CALIFORNIA HIGHWAY PATROL AGREEMENT FOR EXPRESS LANES
TOLL ENFORCEMENT
Jennifer Crosson, Toll Operations Manager, provided an overview of the proposed
agreement for Express Lanes Toll Enforcement with the California Highway Patrol, which
adds enforcement for the future opening of the 15 Express Lanes.
Commissioner Benoit asked for information regarding the app the CHP will be using to
assist in catching 3+ carpool lane cheaters. Ms. Crosson provided an overview of how the
app, developed by Kapsch, will assist the CHP.
Commissioner Reed stated if this app works to assist in catching 3+ lane cheaters he would
like to advertise its use as incentive for customers to not cheat.
Commissioner Lorimore requested clarification that legal has reviewed the app program.
Steve DeBaun, legal counsel, stated a review had not been done but would be completed
prior to implementation to ensure there are no privacy issues.
Chair Berkson stated his experience with the 3+ lane toll violators, noting they will not
stop violating unless they get caught. He suggested additional avenues for enforcement
utilizing CHP that would create a checkpoint or similar that could be incorporated into the
contract prior to committing to a 5-year term.
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RCTC Toll Policy and Operations Committee Minutes
August 27, 2020
Page 3
Mr. Blomquist explained the obstacles in obtaining agreements through the CHP in a
timely manner. Ms. Crosson clarified there is nothing in the proposed agreement that
prohibits enforcement in the type of fashion the Chair has suggested, noting the issue
would more likely be the availability of resources due to Covid-19.
Anne Mayer, Executive Director, concurred the proposed agreement does not include
anything that prevents talking about proactive enforcement efforts with the CHP, adding
examples as to how the enforcement conversation is a constant conversation that is ever-
changing based on the behavior of drivers.
Commissioner Vargas concurred with staff, noting law enforcement will not put
something into the contract that is already written into their state-wide policies in
general. He suggested instead that staff work with CHP on different ideas and suggestion
for enforcement as situations arise.
Commissioner Benoit expressed support to move the contract forward as-is, noting the
safety of the CHP officers is a priority.
Commissioner Smith noted the difficulties in changing agreements with the CHP that may
be outside of their policies. He asked if Commissioner Reed, who made the motion, would
add “upon legal review” to his original motion. Commissioner Reed agreed.
Mr. DeBaun clarified the agreement had been reviewed by legal however the app created
by Kapsch for use by the CHP had not and legal would be reviewing the app. He discussed
the agreement was for a 5-year term however can be terminated at any time with 30-day
notice.
M/S/C (Reed/Benoit) to:
1) Approve Agreement No. 21-31-005-00 with the Department of California
Highway Patrol (CHP) for toll enforcement on the express lanes for a five-
year term in the amount of $3,611,479;
2) Authorize the Chair or Executive Director, pursuant to legal counsel
review, to execute the agreement on behalf of the Commission; and
3) Forward to the Commission for final action.
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RCTC Toll Policy and Operations Committee Minutes
August 27, 2020
Page 4
8. RCTC 91 EXPRESS LANES CHANGEABLE MESSAGE SIGNS MAINTENANCE AGREEMENT
Reinland Jones, Toll Technology Manager, presented an overview of the proposed
agreement for changeable message signs.
M/S/C (Reed/Smith) to:
1) Award Agreement No. 21-31-004-00 to Daktronics, Inc. (Daktronics) for
the maintenance and repair of the changeable message signs (CMS) for
the 91 Express Lanes for a five-year term, in the amount of $148,775, plus
a contingency amount of $14,878, for a total amount not to exceed
$163,653;
2) Authorize the Chair or Executive Director, pursuant to legal counsel
review, to finalize and execute the agreement on behalf of the
Commission;
3) Authorize the Executive Director or designee to approve the use of the
contingency amount as may be required for the agreement; and
4) Forward to the Commission for final action.
9. RIVERSIDE EXPRESS AAA REWARDS AND DISCOUNTS PROGRAM
Jennifer Crosson provided an overview of the Riverside Express AAA Rewards and
Discounts program.
M/S/C to receive and file a presentation on the Riverside Express AAA Rewards
and Discounts program.
10. ELECTION OF OFFICERS
Lisa Mobley, Administrative Services Manager/Clerk of the Board, stated this item is for
the Commissioners to select a Chair and Vice Chair of the Toll Policy and Operations
Committee for 2021. Chair Berkson asked for nominations. Dana Reed nominated Brian
Berkson continue as Chair. There was no second. Commissioner Smith nominated Lloyd
White as Chair and Ben Benoit as Vice Chair, which was seconded by Commissioner
Vargas.
M/S/C (Smith/Vargas) to elect Lloyd White as Chair and Ben Benoit as Vice Chair
for 2021.
11. ITEM(S) PULLED FROM CONSENT CALENDAR AGENDA
There were no items pulled from the Consent Calendar.
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RCTC Toll Policy and Operations Committee Minutes
August 27, 2020
Page 5
12. COMMISSIONERS / STAFF REPORT
Anne Mayer, Executive Director, stated as they track the trends on the corridor, they are
paying particular attention to mode splits in the COVID-19 environment to assess the
impact on vanpools, Metrolink, and the corridor as people begin to return to work.
13. ADJOURNMENT
There being no further business for consideration by the Toll Policy and Operations
Committee, the meeting was adjourned at 11:57 a.m.
Respectfully submitted,
Lisa Mobley
Clerk of the Board
5
AGENDA ITEM 6B
Agenda Item 6B
RIVERSIDE COUNTY TRANSPORTATION COMMISSION
DATE: February 25, 2021
TO: Toll Policy and Operations Committee
FROM: Anthony Parada, Senior Management Analyst
Jennifer Crosson, Toll Operations Manager
THROUGH: Michael Blomquist, Toll Program Director
SUBJECT: 91 Express Lanes Monthly Status Reports
STAFF RECOMMENDATION:
This item is for the Committee to:
1) Receive and file the 91 Express Lanes Monthly Reports for the six months from July to
December 2020; and
2) Forward to the Commission for final action.
BACKGROUND INFORMATION:
The monthly 91 Express Lanes reports for the six months from July to December 2020 are
attached. The monthly reports provide information about 91 Express Lanes performance and
activity. The monthly reports include information for both segments of the 91 Express Lanes in
Orange and Riverside Counties.
Attachments:
1) 91 Express Lanes Status Report for July 2020
2) 91 Express Lanes Status Report for August 2020
3) 91 Express Lanes Status Report for September 2020
4) 91 Express Lanes Status Report for October 2020
5) 91 Express Lanes Status Report for November 2020
6) 91 Express Lanes Status Report for December 2020
6
Orange County Transportation Authority
Riverside County Transportation Commission
Status Report
July 2020
As of July 31, 2020
ATTACHMENT 1
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2
Table of Contents
Operations Overview OCTA ....................................................................................................... 3
Traffic and Revenue Statistics for OCTA .................................................................................... 3
OCTA Traffic and Revenue Summary ........................................................................................ 4
OCTA Eastbound Peak-Hour Volumes ...................................................................................... 5
OCTA WEstbound Peak-Hour Volumes ..................................................................................... 6
OCTA Operational Highlights ..................................................................................................... 7
Financial Highlights OCTA ......................................................................................................... 8
Operations Overview RCTC ....................................................................................................... 9
Traffic and Revenue Statistics for RCTC .................................................................................... 9
RCTC Traffic and Revenue Summary .......................................................................................10
RCTC Peak-Hour Volumes .......................................................................................................11
RCTC Eastbound Peak-Hour Volumes .....................................................................................11
RCTC Westbound Peak-Hour Volumes ....................................................................................13
RCTC Operational Highlights ....................................................................................................15
Financial Highlights RCTC ........................................................................................................16
Joint Agency Trip and Revenue Statistics .................................................................................17
Joint Agency Traffic Statistics ...................................................................................................17
Joint Agency Performance Measures ........................................................................................18
Joint Agency Transponder Distribution ......................................................................................18
Incoming Email Activity .............................................................................................................20
Operational Activity ...................................................................................................................20
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3
OPERATIONS OVERVIEW OCTA
TRAFFIC AND REVENUE STATISTICS FOR OCTA
Total traffic volume on the 91 Express Lanes for July 2020 was 1,079,083. This
represents a daily average of 34,809 vehicles. This is a 30.2% decrease in total traffic
volume from the same period last year, which totaled 1,545,862. Potential toll revenue for
July was $3,532,168, which represents a decrease of 20.4% from the prior year’s total of
$4,438,931. Carpool percentage for July was 22.88% as compared to the previous year’s
rate of 28.68%. The decreases are attributed to the coronavirus (COVID-19) pandemic
and California Governor Gavin Newsom’s orders for residents to stay at home and refrain
from non-essential travel.
Month-to-date traffic and revenue data is summarized in the table below. The following
trip and revenue statistics tables represent all trips taken on the OCTA 91 Express Lanes
and associated potential revenue for the month of July 2020.
Current Month-to-Date (MTD) as of July 31, 2020
Trips
Jul-20
MTD
Actual
Jul-19
MTD
Actual
Yr-to-Yr
%
Variance
Full Toll Lanes 832,236 1,102,555 (24.5%)
3+ Lanes 246,847 443,307 (44.3%)
Total Gross Trips 1,079,083 1,545,862 (30.2%)
Revenue
Full Toll Lanes $3,476,583 $4,362,568 (20.3%)
3+ Lanes $55,584 $76,363 (27.2%)
Total Gross Revenue $3,532,168 $4,438,931 (20.4%)
Average Revenue per Trip
Average Full Toll Lanes $4.18 $3.96 5.6%
Average 3+ Lanes $0.23 $0.17 35.3%
Average Gross Revenue $3.27 $2.87 13.9%
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4
OCTA Traffic and Revenue Summary
The chart below reflects the total trips breakdown between Full Toll trips and HOV3+ trips
for FY 2020-21 on a monthly basis.
The chart below reflects the gross potential revenue breakdown between Full Toll trips
and HOV3+ trips for FY 2020-21 on a monthly basis.
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5
OCTA EASTBOUND PEAK-HOUR VOLUMES
Peak traffic hour in the eastbound direction reached or exceeded 90% of defined capacity
8 times during the month of July 2020. As demonstrated on the next chart, westbound
peak hour traffic volumes top out at 61% of defined capacity.
PM Time Price HOV Vol. Cap. Price HOV Vol. Cap. Price HOV Vol. Cap. Price HOV Vol. Cap. Price HOV Vol. Cap.
1400 - 1500 $5.15 427 2,851 84% $6.95 501 2,828 83% $7.35 367 1,653 49%
1500 - 1600 $7.25 530 2,722 80%$6.25 500 3,253 96%$8.15 498 1,602 47%
1600 - 1700 $7.00 388 2,778 82% $7.30 480 2,923 86% $7.95 292 1,200 35%
1700 - 1800 $5.90 386 2,524 74% $7.70 402 2,231 66% $6.55 310 1,183 35%
1800 - 1900 $3.95 433 1,986 58% $4.35 492 2,182 64% $6.55 325 1,039 31%
1900 - 2000 $3.85 256 1,089 32% $5.60 355 1,373 40% $6.05 235 762 22%
PM Time Price HOV Vol. Cap. Price HOV Vol. Cap. Price HOV Vol. Cap. Price HOV Vol. Cap. Price HOV Vol. Cap.
1400 - 1500 $5.15 382 2,313 68% $5.15 355 2,519 74% $5.15 367 2,661 78% $6.95 430 2,524 74%$7.35 496 3,069 90%
1500 - 1600 $5.50 406 2,691 79% $5.25 518 2,832 83% $7.25 531 2,818 83%$6.25 525 3,138 92%$8.15 582 2,575 76%
1600 - 1700 $4.85 360 2,475 73% $5.00 370 2,778 82% $7.00 291 2,339 69% $7.30 435 2,855 84% $7.95 378 2,721 80%
1700 - 1800 $4.80 346 2,161 64% $4.90 364 2,358 69% $5.90 426 2,694 79% $7.70 385 2,476 73% $6.55 451 2,372 70%
1800 - 1900 $5.50 263 1,231 36% $3.95 343 1,608 47% $3.95 390 1,957 58% $4.35 404 2,001 59% $6.55 461 1,998 59%
1900 - 2000 $3.85 193 682 20% $3.85 191 787 23% $3.85 237 946 28% $5.60 264 1,022 30% $6.05 320 1,102 32%
PM Time Price HOV Vol. Cap. Price HOV Vol. Cap. Price HOV Vol. Cap. Price HOV Vol. Cap. Price HOV Vol. Cap.
1400 - 1500 $5.15 391 2,374 70% $5.15 388 2,610 77% $5.15 408 2,741 81% $6.95 448 2,649 78%$7.35 502 3,082 91%
1500 - 1600 $5.50 455 2,831 83% $5.25 508 2,826 83% $7.25 546 2,893 85%$6.25 558 3,263 96%$8.15 574 2,582 76%
1600 - 1700 $4.85 347 2,594 76% $5.00 343 2,714 80% $7.00 343 2,807 83% $7.30 438 2,857 84% $7.95 385 2,452 72%
1700 - 1800 $4.80 373 2,543 75% $4.90 386 2,564 75% $5.90 365 2,497 73% $7.70 375 2,342 69% $6.55 418 2,457 72%
1800 - 1900 $5.50 325 1,454 43% $3.95 338 1,763 52% $3.95 369 1,832 54% $4.35 377 1,826 54% $6.55 544 2,276 67%
1900 - 2000 $3.85 229 800 24% $3.85 220 829 24% $3.85 201 847 25% $5.60 314 1,193 35% $6.05 334 1,349 40%
PM Time Price HOV Vol. Cap. Price HOV Vol. Cap. Price HOV Vol. Cap. Price HOV Vol. Cap. Price HOV Vol. Cap.
1400 - 1500 $5.15 371 2,165 64% $5.15 380 2,661 78% $5.15 403 2,710 80% $6.95 472 2,701 79% $7.35 474 2,859 84%
1500 - 1600 $5.50 497 2,928 86% $5.25 536 2,790 82% $7.25 573 2,934 86%$6.25 590 3,473 102%$8.15 570 2,641 78%
1600 - 1700 $4.85 357 2,683 79% $5.00 312 2,617 77% $7.00 347 2,748 81% $7.30 448 2,969 87% $7.95 324 2,102 62%
1700 - 1800 $4.80 356 2,369 70% $4.90 387 2,642 78% $5.90 373 2,429 71% $7.70 379 2,358 69% $6.55 541 2,801 82%
1800 - 1900 $5.50 335 1,535 45% $3.95 381 1,895 56% $3.95 403 2,149 63% $4.35 391 1,833 54% $6.55 499 2,066 61%
1900 - 2000 $3.85 204 743 22% $3.85 229 870 26% $3.85 253 953 28% $5.60 314 1,214 36% $6.05 361 1,287 38%
PM Time Price HOV Vol. Cap. Price HOV Vol. Cap. Price HOV Vol. Cap. Price HOV Vol. Cap. Price HOV Vol. Cap.
1400 - 1500 $5.15 392 2,404 71% $5.15 393 2,738 81% $5.15 465 2,757 81% $6.95 465 2,681 79%$7.35 568 3,225 95%
1500 - 1600 $5.50 495 2,884 85% $5.25 545 2,839 84% $7.25 566 2,803 82%$6.25 552 3,251 96%$8.15 573 2,585 76%
1600 - 1700 $4.85 366 2,792 82% $5.00 337 2,643 78% $7.00 376 2,777 82% $7.30 430 2,784 82% $7.95 384 2,751 81%
1700 - 1800 $4.80 327 2,444 72% $4.90 407 2,702 79% $5.90 488 2,835 83% $7.70 288 1,682 49% $6.55 486 2,710 80%
1800 - 1900 $5.50 342 1,563 46% $3.95 389 1,865 55% $3.95 386 1,971 58% $4.35 507 2,569 76% $6.55 506 2,044 60%
1900 - 2000 $3.85 235 799 24% $3.85 272 927 27% $3.85 278 1,008 30% $5.60 334 1,201 35% $6.05 406 1,454 43%
Monday 06/29/20 Tuesday 06/30/20 Wednesday 07/01/20 Thursday 07/02/20 Friday 07/03/20
Monday 07/06/20 Tuesday 07/07/20 Wednesday 07/08/20 Thursday 07/09/20 Friday 07/10/20
Monday 07/13/20 Tuesday 07/14/20 Wednesday 07/15/20 Thursday 07/16/20 Friday 07/17/20
Monday 07/20/20 Tuesday 07/21/20 Wednesday 07/22/20 Thursday 07/23/20 Friday 07/24/20
Monday 07/27/20 Tuesday 07/28/20 Wednesday 07/29/20 Thursday 07/30/20 Friday 07/31/20
11
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OCTA WESTBOUND PEAK-HOUR VOLUMES
AM Time Price HOV Vol. Cap. Price HOV Vol. Cap. Price HOV Vol. Cap. Price HOV Vol. Cap. Price HOV Vol. Cap.
0400 - 0500 $3.05 413 1,425 42% $3.05 361 1,260 37% $3.05 100 305 9%
0500 - 0600 $4.95 472 1,789 53% $4.95 456 1,809 53% $4.70 141 481 14%
0600 - 0700 $5.15 289 1,783 52% $5.15 247 1,454 43% $4.95 94 485 14%
0700 - 0800 $5.65 202 1,556 46% $5.65 193 1,306 38% $5.50 100 565 17%
0800 - 0900 $5.15 144 1,167 34% $5.15 168 1,155 34% $4.95 136 674 20%
0900 - 1000 $4.10 193 1,153 34% $4.10 186 1,144 34% $4.10 210 810 24%
AM Time Price HOV Vol. Cap. Price HOV Vol. Cap. Price HOV Vol. Cap. Price HOV Vol. Cap. Price HOV Vol. Cap.
0400 - 0500 $3.05 346 1,225 36% $3.05 399 1,369 40% $3.05 392 1,439 42% $3.05 401 1,388 41% $3.05 338 1,065 31%
0500 - 0600 $4.95 399 1,743 51% $4.95 479 2,061 61% $4.95 497 1,959 58% $4.95 431 1,706 50% $4.70 401 1,779 52%
0600 - 0700 $5.15 226 1,420 42% $5.15 257 1,569 46% $5.15 281 1,794 53% $5.15 252 1,667 49% $4.95 245 1,546 45%
0700 - 0800 $5.65 174 1,231 36% $5.65 197 1,533 45% $5.65 221 1,739 51% $5.65 209 1,614 47% $5.50 208 1,464 43%
0800 - 0900 $5.15 155 1,111 33% $5.15 179 1,464 43% $5.15 185 1,574 46% $5.15 207 1,387 41% $4.95 212 1,542 45%
0900 - 1000 $4.10 175 1,017 30% $4.10 190 1,190 35% $4.10 176 1,105 33% $4.10 199 1,165 34% $4.10 271 1,421 42%
AM Time Price HOV Vol. Cap. Price HOV Vol. Cap. Price HOV Vol. Cap. Price HOV Vol. Cap. Price HOV Vol. Cap.
0400 - 0500 $3.05 387 1,429 42% $3.05 415 1,399 41% $3.05 392 1,285 38% $3.05 407 1,361 40% $3.05 322 991 29%
0500 - 0600 $4.95 470 1,957 58% $4.95 512 2,011 59% $4.95 526 2,068 61% $4.95 471 1,838 54% $4.70 412 1,723 51%
0600 - 0700 $5.15 249 1,575 46% $5.15 265 1,597 47% $5.15 267 1,628 48% $5.15 264 1,621 48% $4.95 235 1,543 45%
0700 - 0800 $5.65 202 1,589 47% $5.65 212 1,613 47% $5.65 175 1,432 42% $5.65 202 1,575 46% $5.50 224 1,526 45%
0800 - 0900 $5.15 171 1,248 37% $5.15 178 1,324 39% $5.15 153 1,239 36% $5.15 171 1,227 36% $4.95 168 1,145 34%
0900 - 1000 $4.10 197 1,099 32% $4.10 200 1,122 33% $4.10 189 1,198 35% $4.10 216 1,215 36% $4.10 244 1,150 34%
AM Time Price HOV Vol. Cap. Price HOV Vol. Cap. Price HOV Vol. Cap. Price HOV Vol. Cap. Price HOV Vol. Cap.
0400 - 0500 $3.05 398 1,354 40% $3.05 397 1,338 39% $3.05 392 1,344 40% $3.05 415 1,426 42% $3.05 338 1,017 30%
0500 - 0600 $4.95 464 1,862 55% $4.95 513 1,952 57% $4.95 511 1,911 56% $4.95 473 1,799 53% $4.70 408 1,736 51%
0600 - 0700 $5.15 229 1,553 46% $5.15 269 1,719 51% $5.15 274 1,810 53% $5.15 273 1,642 48% $4.95 247 1,538 45%
0700 - 0800 $5.65 203 1,695 50% $5.65 220 1,791 53% $5.65 204 1,671 49% $5.65 203 1,466 43% $5.50 175 1,221 36%
0800 - 0900 $5.15 200 1,578 46% $5.15 157 1,411 42% $5.15 164 1,231 36% $5.15 201 1,216 36% $4.95 179 1,069 31%
0900 - 1000 $4.10 186 1,111 33% $4.10 278 1,782 52% $4.10 211 1,141 34% $4.10 211 1,096 32% $4.10 236 1,092 32%
AM Time Price HOV Vol. Cap. Price HOV Vol. Cap. Price HOV Vol. Cap. Price HOV Vol. Cap. Price HOV Vol. Cap.
0400 - 0500 $3.05 394 1,347 40% $3.05 398 1,375 40% $3.05 441 1,457 43% $3.05 423 1,402 41% $3.05 352 1,021 30%
0500 - 0600 $4.95 441 1,775 52% $4.95 490 2,014 59% $4.95 502 1,864 55% $4.95 483 1,887 56% $4.70 440 1,885 55%
0600 - 0700 $5.15 238 1,632 48% $5.15 249 1,632 48% $5.15 283 1,793 53% $5.15 270 1,732 51% $4.95 252 1,677 49%
0700 - 0800 $5.65 199 1,567 46% $5.65 230 1,739 51% $5.65 205 1,611 47% $5.65 231 1,713 50% $5.50 186 1,443 42%
0800 - 0900 $5.15 190 1,268 37% $5.15 195 1,594 47% $5.15 199 1,529 45% $5.15 196 1,413 42% $4.95 215 1,381 41%
0900 - 1000 $4.10 213 1,036 30% $4.10 221 1,248 37% $4.10 238 1,333 39% $4.10 233 1,361 40% $4.10 289 1,332 39%
Monday 06/29/20 Tuesday 06/30/20 Wednesday 07/01/20 Thursday 07/02/20 Friday 07/03/20
Monday 07/06/20 Tuesday 07/07/20 Wednesday 07/08/20 Thursday 07/09/20 Friday 07/10/20
Monday 07/13/20 Tuesday 07/14/20 Wednesday 07/15/20 Thursday 07/16/20 Friday 07/17/20
Monday 07/20/20 Tuesday 07/21/20 Wednesday 07/22/20
Monday 07/27/20 Tuesday 07/28/20 Wednesday 07/29/20 Thursday 07/30/20 Friday 07/31/20
Thursday 07/23/20 Friday 07/24/20
12
7
OCTA OPERATIONAL HIGHLIGHTS
On-road Operations
OCTA Customer Assistance Specialists (CAS) responded to 74 calls during the month of
July. Of those calls, 57 were to assist disabled vehicles and 8 calls to remove debris. The
CAS provided assistance to 9 accidents in the Express Lanes with 3 of those accidents
originating in the SR91 general-purpose lanes.
91 Express Lanes Toll Entrance Gantries Infrastructure Project Update
OCTA is contracting with the California Department of Transportation (Caltrans) to
provide construction and construction management services for the 91 Express Lanes
Toll Entrance Gantries Infrastructure Project. This project entails constructing new toll
gantries infrastructure at the three entrances of the OCTA 91 Express Lanes.
Construction of the gantries is scheduled to begin Fall 2020 and is expected to be
completed in early 2021.
Electronic Toll and Traffic Management System Project Update
Kapsch TrafficCom USA, Inc., (Kapsch), the toll lanes system integrator for the 91
Express Lanes, completed the replacement of the Electronic Toll and Traffic Management
(ETTM) system at the current toll gantries. This new lane system is reading both the new
6C transponder protocol as well as the legacy Title 21 protocol. The next phase of the
project includes the replacement of the closed-circuit television cameras along the
corridor. The new toll gantries infrastructure, as mentioned above, will house the new
ETTM equipment. Once the gantries have been constructed, Kapsch will commence
installation.
13
8
FINANCIAL HIGHLIGHTS OCTA
.
14
9
OPERATIONS OVERVIEW RCTC
TRAFFIC AND REVENUE STATISTICS FOR RCTC
Total traffic volume on the 91 Express Lanes for July 2020 was 915,185. This represents
a daily average of 29,522 vehicles. This is a 30.4% decrease in total traffic volume from
the same period last year, which totaled 1,315,090. Potential toll revenue for July was
$3,118,009, which represents a decrease of 40.7% from the prior year’s total of
$5,257,301. Carpool percentage for July was 21.48% as compared to the previous year’s
rate of 26.96%. The decreases are attributed to the COVID-19 pandemic and California
Governor Gavin Newsom’s orders for residents to self-quarantine and refrain from non-
essential travel.
Month-to-date traffic and revenue data is summarized in the table below. The following
trip and revenue statistics tables represent all trips taken on the RCTC 91 Express Lanes
and associated potential revenue for the month of July 2020.
Current Month-to-Date (MTD) as of July 31, 2020
Trips
JUL-20
MTD
Actual
Stantec
MTD
Projected
#
Variance
%
Variance
JUL-19
MTD
Actual
Yr-to-Yr
%
Variance
Full Toll Lanes 718,572 1,034,000 (315,428) (30.5%)960,601 (25.2%)
3+ Lanes 196,613 343,371 (146,758) (42.7%)354,489 (44.5%)
Total Gross Trips 915,185 1,377,371 (462,186) (33.6%)1,315,090 (30.4%)
Revenue
Full Toll Lanes $3,081,096 $4,354,771 ($1,273,676) (29.2%)$5,213,968 (40.9%)
3+ Lanes $36,913 $0 $36,913 $43,333 (14.8%)
Total Gross Revenue $3,118,009 $4,354,771 ($1,236,763) (28.4%)$5,257,301 (40.7%)
Average Revenue per Trip
Average Full Toll Lanes $4.29 $4.21 $0.08 1.9% $5.43 (21.0%)
Average 3+ Lanes $0.19 $0.00 $0.19 $0.12 58.3%
Average Gross Revenue $3.41 $3.16 $0.25 7.9% $4.00 (14.8%)
15
10
RCTC Traffic and Revenue Summary
The chart below reflects the total trips broken down between Full Toll lanes and HOV3+
lanes for FY 2020-21 on a monthly basis.
The chart below reflects the gross potential revenue breakdown between Full Toll lanes
and HOV3+ lanes for FY 2020-21 on a monthly basis.
16
11
RCTC PEAK-HOUR VOLUMES
In July, peak-period toll rates were incrementally increased for several peak period hours
which had been previously reduced in response to the COVID-19 pandemic and
associated reduction in traffic. Traffic volumes are being reviewed regularly and a plan is
in place to reinstate toll rates as traffic increases.
RCTC EASTBOUND PEAK-HOUR VOLUMES
Eastbound PM Peak - County Line to McKinley
PM Time Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS
1400 - 1500 $6.95 253 1168 1,421 F $6.95 323 1,197 1,520 F $11.95 191 557 748 B
1500 - 1600 $8.95 293 1004 1,297 E $8.95 361 1,265 1,626 F $11.95 250 684 934 C
1600 - 1700 $6.95 204 1099 1,303 F $6.95 253 1,090 1,343 F $8.95 136 409 545 B
1700 - 1800 $5.30 222 938 1,160 D $5.30 236 938 1,174 D $6.95 124 350 474 B
1800 - 1900 $5.30 176 709 885 C $5.30 291 835 1,126 D $5.30 152 286 438 B
1900 - 2000 $2.25 141 403 544 B $2.25 194 591 785 B $2.25 116 243 359 A
PM Time Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS
1400 - 1500 $5.30 191 939 1,130 D $5.30 217 965 1,182 D $6.95 178 1,071 1,249 E $6.95 246 1,067 1,313 F $11.95 316 1,174 1,490 F
1500 - 1600 $6.95 222 969 1,191 D $6.95 269 994 1,263 E $8.95 286 1,063 1,349 F $8.95 285 1,143 1,428 F $11.95 305 981 1,286 E
1600 - 1700 $6.95 164 894 1,058 D $6.95 181 1,049 1,230 E $6.95 152 879 1,031 D $6.95 244 1,060 1,304 F $8.95 193 1,113 1,306 F
1700 - 1800 $5.30 155 721 876 C $5.30 188 794 982 C $5.30 219 861 1,080 D $5.30 199 882 1,081 D $6.95 236 891 1,127 D
1800 - 1900 $5.30 127 383 510 B $5.30 143 487 630 B $5.30 188 605 793 B $5.30 197 707 904 C $5.30 236 761 997 C
1900 - 2000 $2.25 86 213 299 A $2.25 102 232 334 A $2.25 98 313 411 B $2.25 145 362 507 B $2.25 148 364 512 B
PM Time Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS
1400 - 1500 $5.30 202 954 1,156 D $5.30 217 1,020 1,237 E $6.95 227 1,050 1,277 E $8.95 258 1,048 1,306 F $14.95 307 1,167 1,474 F
1500 - 1600 $7.95 241 1,007 1,248 E $7.95 245 1,039 1,284 E $10.95 273 1,000 1,273 E $10.95 314 1,135 1,449 F $14.95 326 1,005 1,331 F
1600 - 1700 $6.95 205 931 1,136 D $6.95 195 1,025 1,220 E $6.95 194 1,033 1,227 E $6.95 228 1,071 1,299 E $8.95 204 1,011 1,215 E
1700 - 1800 $5.30 166 858 1,024 D $5.30 187 908 1,095 D $5.30 197 848 1,045 D $5.30 209 889 1,098 D $6.95 223 923 1,146 D
1800 - 1900 $5.30 159 452 611 B $5.30 170 611 781 B $5.30 157 579 736 B $5.30 204 629 833 C $5.30 259 823 1,082 D
1900 - 2000 $2.25 120 238 358 A $2.25 84 282 366 A $2.25 100 269 369 A $2.25 162 445 607 B $2.25 164 564 728 B
PM Time Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS
1400 - 1500 $5.30 196 860 1,056 D $5.30 217 988 1,205 E $6.95 213 1,025 1,238 E $8.95 243 978 1,221 E $14.95 316 1,102 1,418 F
1500 - 1600 $7.95 269 1,066 1,335 F $7.95 298 971 1,269 E $10.95 297 989 1,286 E $10.95 317 1,156 1,473 F $14.95 337 991 1,328 F
1600 - 1700 $6.95 187 928 1,115 D $6.95 141 1,018 1,159 D $6.95 199 1,057 1,256 E $6.95 243 1,067 1,310 F $8.95 186 994 1,180 D
1700 - 1800 $5.30 170 785 955 C $5.30 192 901 1,093 D $5.30 212 904 1,116 D $5.30 205 877 1,082 D $6.95 300 1,039 1,339 F
1800 - 1900 $5.30 168 481 649 B $5.30 171 662 833 C $5.30 191 735 926 C $5.30 185 616 801 C $5.30 265 773 1,038 D
1900 - 2000 $2.25 99 205 304 A $2.25 108 295 403 B $2.25 114 329 443 B $2.25 144 362 506 B $2.25 200 471 671 B
PM Time Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS
1400 - 1500 $5.30 219 1,047 1,266 E $5.30 215 1,050 1,265 E $6.95 232 1,006 1,238 E $8.95 273 1,060 1,333 F $14.95 322 1,233 1,555 F
1500 - 1600 $7.95 261 1,024 1,285 E $7.95 307 988 1,295 E $10.95 288 987 1,275 E $10.95 309 1,147 1,456 F $14.95 350 991 1,341 F
1600 - 1700 $6.95 194 997 1,191 D $6.95 192 1,011 1,203 E $6.95 194 1,080 1,274 E $6.95 250 1,104 1,354 F $8.95 256 1,089 1,345 F
1700 - 1800 $5.30 186 916 1,102 D $5.30 201 902 1,103 D $5.30 236 1,029 1,265 E $5.30 173 741 914 C $6.95 270 1,067 1,337 F
1800 - 1900 $5.30 146 492 638 B $5.30 191 638 829 C $5.30 195 710 905 C $5.30 275 924 1,199 D $5.30 265 806 1,071 D
1900 - 2000 $2.25 98 250 348 A $2.25 124 267 391 A $2.25 121 305 426 B $2.25 178 432 610 B $2.25 216 571 787 B
Wednesday 07/29/20
Friday 07/24/20
Thursday 07/30/20 Friday 07/31/20
07/13/20 Tuesday 07/14/20
Monday 07/27/20 Tuesday 07/28/20
Thursday 07/23/20
06/29/20 Tuesday 06/30/20
Thursday
Monday 07/20/20 Tuesday 07/21/20 Wednesday 07/22/20
Wednesday 07/15/20 Thursday 07/16/20 Friday 07/17/20Monday
07/09/20 Friday 07/10/20Monday 07/06/20 Tuesday 07/07/20 Wednesday 07/08/20
Wednesday 07/01/20 Thursday 07/02/20 Friday 07/03/20Monday
17
12
Eastbound PM Peak - County Line to I-15 South
PM Time Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS
1400 - 1500 $5.30 115 721 836 C $5.30 131 686 817 C $5.30 103 387 490 B
1500 - 1600 $5.30 135 755 890 C $5.30 119 682 801 C $5.30 137 409 546 B
1600 - 1700 $2.95 99 665 764 B $2.95 123 582 705 B $2.95 63 274 337 A
1700 - 1800 $2.95 89 692 781 B $2.95 108 453 561 B $2.95 72 230 302 A
1800 - 1900 $2.95 88 490 578 B $2.95 106 528 634 B $2.95 76 214 290 A
1900 - 2000 $2.95 57 288 345 A $2.95 105 324 429 B $2.95 59 162 221 A
PM Time Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS
1400 - 1500 $5.30 84 598 682 B $5.30 98 671 769 B $5.30 108 693 801 C $5.30 114 668 782 B $5.30 118 773 891 C
1500 - 1600 $5.30 90 720 810 C $5.30 119 732 851 C $5.30 112 733 845 C $5.30 141 837 978 C $5.30 146 601 747 B
1600 - 1700 $2.95 84 608 692 B $2.95 104 691 795 B $2.95 66 603 669 B $2.95 112 824 936 C $2.95 105 703 808 C
1700 - 1800 $2.95 82 491 573 B $2.95 93 583 676 B $2.95 79 599 678 B $2.95 102 670 772 B $2.95 103 545 648 B
1800 - 1900 $2.95 48 309 357 A $2.95 84 426 510 B $2.95 89 491 580 B $2.95 92 508 600 B $2.95 117 503 620 B
1900 - 2000 $2.95 55 151 206 A $2.95 39 226 265 A $2.95 60 275 335 A $2.95 51 281 332 A $2.95 89 282 371 A
PM Time Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS
1400 - 1500 $5.30 106 607 713 B $5.30 104 650 754 B $5.30 116 687 803 C $5.30 118 649 767 B $5.30 141 751 892 C
1500 - 1600 $5.30 123 732 855 C $5.30 122 742 864 C $5.30 115 690 805 C $5.30 140 812 952 C $5.30 143 623 766 B
1600 - 1700 $2.95 77 655 732 B $2.95 90 681 771 B $2.95 92 760 852 C $2.95 101 722 823 C $2.95 91 611 702 B
1700 - 1800 $2.95 96 595 691 B $2.95 90 596 686 B $2.95 82 603 685 B $2.95 88 574 662 B $2.95 93 572 665 B
1800 - 1900 $2.95 62 352 414 B $2.95 74 433 507 B $2.95 69 447 516 B $2.95 71 405 476 B $2.95 128 514 642 B
1900 - 2000 $2.95 45 188 233 A $2.95 70 209 279 A $2.95 48 234 282 A $2.95 65 290 355 A $2.95 99 292 391 A
PM Time Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS
1400 - 1500 $5.30 109 568 677 B $5.30 101 631 732 B $5.30 116 682 798 B $5.30 132 604 736 B $5.30 97 705 802 C
1500 - 1600 $5.30 109 748 857 C $5.30 110 736 846 C $5.30 140 779 919 C $5.30 112 898 1,010 D $5.30 144 641 785 B
1600 - 1700 $2.95 109 682 791 B $2.95 73 666 739 B $2.95 81 690 771 B $2.95 115 783 898 C $2.95 101 530 631 B
1700 - 1800 $2.95 81 531 612 B $2.95 98 630 728 B $2.95 79 539 618 B $2.95 103 568 671 B $2.95 145 673 818 C
1800 - 1900 $2.95 67 352 419 B $2.95 88 440 528 B $2.95 83 520 603 B $2.95 86 425 511 B $2.95 131 491 622 B
1900 - 2000 $2.95 49 184 233 A $2.95 56 219 275 A $2.95 59 223 282 A $2.95 73 265 338 A $2.95 101 307 408 B
PM Time Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS
1400 - 1500 $5.30 99 607 706 B $5.30 121 685 806 C $5.30 137 679 816 C $5.30 121 632 753 B $5.30 139 734 873 C
1500 - 1600 $5.30 117 759 876 C $5.30 124 716 840 C $5.30 121 718 839 C $5.30 123 814 937 C $5.30 125 595 720 B
1600 - 1700 $2.95 97 685 782 B $2.95 101 679 780 B $2.95 96 759 855 C $2.95 112 690 802 C $2.95 106 674 780 B
1700 - 1800 $2.95 92 574 666 B $2.95 97 595 692 B $2.95 116 725 841 C $2.95 87 514 601 B $2.95 132 614 746 B
1800 - 1900 $2.95 90 383 473 B $2.95 82 449 531 B $2.95 103 490 593 B $2.95 126 654 780 B $2.95 141 433 574 B
1900 - 2000 $2.95 53 177 230 A $2.95 63 211 274 A $2.95 65 239 304 A $2.95 86 326 412 B $2.95 89 338 427 B
Thursday 07/30/20 Friday 07/31/20Monday 07/27/20 Tuesday 07/28/20 Wednesday 07/29/20
Wednesday 07/22/20 Thursday 07/23/20 Friday 07/24/20Monday 07/20/20 Tuesday 07/21/20
Thursday 07/16/20 Friday 07/17/20Monday 07/13/20 Tuesday 07/14/20 Wednesday 07/15/20
Wednesday 07/08/20 Thursday 07/09/20 Friday 07/10/20Monday 07/06/20 Tuesday 07/07/20
Monday 06/29/20 Tuesday 06/30/20 Wednesday 07/01/20 Thursday 07/02/20 Friday 07/03/20
18
13
RCTC WESTBOUND PEAK-HOUR VOLUMES
Westbound AM Peak - McKinley to County Line
AM Time Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS
0400 - 0500 $6.95 183 661 844 C $6.95 167 588 755 B $4.20 41 104 145 A
0500 - 0600 $9.95 267 679 946 C $9.95 256 663 919 C $6.95 68 234 302 A
0600 - 0700 $9.95 164 865 1,029 D $9.95 142 706 848 C $6.95 67 259 326 A
0700 - 0800 $6.95 122 755 877 C $6.95 106 607 713 B $5.30 56 262 318 A
0800 - 0900 $6.95 69 542 611 B $6.95 86 476 562 B $4.20 64 241 305 A
0900 - 1000 $6.95 104 456 560 B $6.95 96 416 512 B $4.20 104 286 390 A
AM Time Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS
0400 - 0500 $6.95 150 519 669 B $6.95 162 591 753 B $6.95 157 669 826 C $6.95 175 655 830 C $4.20 155 329 484 B
0500 - 0600 $9.95 235 754 989 C $9.95 294 894 1,188 D $9.95 268 705 973 C $9.95 264 715 979 C $6.95 231 807 1,038 D
0600 - 0700 $9.95 136 638 774 B $9.95 113 625 738 B $9.95 170 917 1,087 D $9.95 144 776 920 C $6.95 146 783 929 C
0700 - 0800 $6.95 106 569 675 B $6.95 133 691 824 C $6.95 151 867 1,018 D $6.95 118 698 816 C $5.30 122 635 757 B
0800 - 0900 $6.95 94 457 551 B $6.95 80 554 634 B $6.95 88 597 685 B $6.95 113 513 626 B $4.20 101 510 611 B
0900 - 1000 $6.95 98 409 507 B $6.95 106 419 525 B $6.95 93 403 496 B $6.95 97 447 544 B $4.20 137 491 628 B
AM Time Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS
0400 - 0500 $6.95 183 584 767 B $6.95 186 606 792 B $6.95 202 616 818 C $6.95 177 618 795 B $4.20 148 306 454 B
0500 - 0600 $9.95 253 782 1,035 D $9.95 336 859 1,195 D $9.95 253 685 938 C $9.95 264 730 994 C $6.95 205 771 976 C
0600 - 0700 $9.95 133 715 848 C $9.95 127 642 769 B $9.95 156 783 939 C $9.95 152 755 907 C $6.95 161 759 920 C
0700 - 0800 $6.95 138 991 1,129 D $6.95 138 729 867 C $6.95 104 685 789 B $6.95 116 696 812 C $5.30 117 657 774 B
0800 - 0900 $6.95 81 519 600 B $6.95 85 507 592 B $6.95 64 473 537 B $6.95 87 505 592 B $4.20 98 459 557 B
0900 - 1000 $6.95 96 397 493 B $6.95 124 405 529 B $6.95 107 412 519 B $6.95 105 416 521 B $4.20 118 371 489 B
AM Time Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS
0400 - 0500 $6.95 161 579 740 B $6.95 167 576 743 B $6.95 150 599 749 B $6.95 187 625 812 C $4.20 160 358 518 B
0500 - 0600 $9.95 232 757 989 C $9.95 318 947 1,265 E $9.95 266 756 1,022 D $9.95 261 701 962 C $6.95 233 782 1,015 D
0600 - 0700 $9.95 141 682 823 C $9.95 158 908 1,066 D $9.95 164 963 1,127 D $9.95 150 774 924 C $6.95 144 768 912 C
0700 - 0800 $6.95 111 869 980 C $6.95 121 942 1,063 D $6.95 138 832 970 C $6.95 134 670 804 C $5.30 116 610 726 B
0800 - 0900 $6.95 99 635 734 B $6.95 45 431 476 B $6.95 90 483 573 B $6.95 105 493 598 B $4.20 102 430 532 B
0900 - 1000 $6.95 94 393 487 B $6.95 185 1,008 1,193 D $6.95 107 381 488 B $6.95 122 409 531 B $4.20 103 371 474 B
AM Time Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS
0400 - 0500 $6.95 175 566 741 B $6.95 167 595 762 B $6.95 196 620 816 C $6.95 178 628 806 C $4.20 151 312 463 B
0500 - 0600 $9.95 251 730 981 C $9.95 290 903 1,193 D $9.95 279 699 978 C $9.95 261 723 984 C $6.95 243 801 1,044 D
0600 - 0700 $9.95 134 751 885 C $9.95 132 722 854 C $9.95 168 910 1,078 D $9.95 168 846 1,014 D $6.95 154 887 1,041 D
0700 - 0800 $6.95 121 708 829 C $6.95 129 791 920 C $6.95 130 792 922 C $6.95 141 726 867 C $5.30 106 669 775 B
0800 - 0900 $6.95 108 544 652 B $6.95 96 660 756 B $6.95 114 623 737 B $6.95 113 566 679 B $4.20 117 532 649 B
0900 - 1000 $6.95 121 367 488 B $6.95 131 450 581 B $6.95 127 450 577 B $6.95 133 437 570 B $4.20 147 435 582 B
Wednesday 07/29/20
Friday 07/24/20
Thursday 07/30/20 Friday 07/31/20
07/13/20 Tuesday 07/14/20
Monday 07/27/20 Tuesday 07/28/20
Thursday 07/23/20
06/29/20 Tuesday 06/30/20
Thursday
Monday 07/20/20 Tuesday 07/21/20 Wednesday 07/22/20
Wednesday 07/15/20 Thursday 07/16/20 Friday 07/17/20Monday
07/09/20 Friday 07/10/20Monday 07/06/20 Tuesday 07/07/20 Wednesday 07/08/20
Wednesday 07/01/20 Thursday 07/02/20 Friday 07/03/20Monday
19
14
Westbound AM Peak - I-15 North to County Line
AM Time Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS
0400 - 0500 $5.30 92 360 452 B $5.30 76 340 416 B $2.95 30 103 133 A
0500 - 0600 $6.85 125 698 823 C $6.85 137 666 803 C $5.30 40 163 203 A
0600 - 0700 $6.85 107 807 914 C $6.85 82 698 780 B $5.30 35 217 252 A
0700 - 0800 $6.85 60 623 683 B $6.85 54 490 544 B $2.95 30 208 238 A
0800 - 0900 $5.30 34 495 529 B $5.30 51 450 501 B $2.95 47 262 309 A
0900 - 1000 $5.30 64 418 482 B $5.30 76 392 468 B $2.95 80 272 352 A
AM Time Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS
0400 - 0500 $5.30 87 367 454 B $5.30 106 385 491 B $5.30 107 382 489 B $5.30 87 379 466 B $2.95 70 333 403 B
0500 - 0600 $6.85 95 621 716 B $6.85 142 694 836 C $6.85 125 677 802 C $6.85 131 698 829 C $5.30 103 607 710 B
0600 - 0700 $6.85 104 657 761 B $6.85 103 805 908 C $6.85 102 803 905 C $6.85 90 770 860 C $5.30 64 657 721 B
0700 - 0800 $6.85 52 537 589 B $6.85 60 577 637 B $6.85 68 657 725 B $6.85 65 593 658 B $2.95 59 567 626 B
0800 - 0900 $5.30 41 426 467 B $5.30 57 446 503 B $5.30 45 531 576 B $5.30 48 479 527 B $2.95 52 442 494 B
0900 - 1000 $5.30 62 348 410 B $5.30 70 412 482 B $5.30 59 390 449 B $5.30 74 403 477 B $2.95 77 416 493 B
AM Time Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS
0400 - 0500 $5.30 91 391 482 B $5.30 99 335 434 B $5.30 102 245 347 A $5.30 104 374 478 B $2.95 76 305 381 A
0500 - 0600 $6.85 138 706 844 C $6.85 137 667 804 C $6.85 158 824 982 C $6.85 130 663 793 B $5.30 105 593 698 B
0600 - 0700 $6.85 94 739 833 C $6.85 110 820 930 C $6.85 104 777 881 C $6.85 106 726 832 C $5.30 89 640 729 B
0700 - 0800 $6.85 47 616 663 B $6.85 71 630 701 B $6.85 45 581 626 B $6.85 54 604 658 B $2.95 70 518 588 B
0800 - 0900 $5.30 58 473 531 B $5.30 54 520 574 B $5.30 36 489 525 B $5.30 46 476 522 B $2.95 58 404 462 B
0900 - 1000 $5.30 68 335 403 B $5.30 49 367 416 B $5.30 64 402 466 B $5.30 57 382 439 B $2.95 75 338 413 B
AM Time Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS
0400 - 0500 $5.30 94 337 431 B $5.30 95 338 433 B $5.30 97 338 435 B $5.30 105 350 455 B $2.95 80 275 355 A
0500 - 0600 $6.85 124 688 812 C $6.85 119 694 813 C $6.85 131 692 823 C $6.85 118 671 789 B $5.30 96 588 684 B
0600 - 0700 $6.85 97 779 876 C $6.85 109 889 998 C $6.85 90 824 914 C $6.85 93 745 838 C $5.30 86 624 710 B
0700 - 0800 $6.85 70 631 701 B $6.85 76 653 729 B $6.85 68 628 696 B $6.85 49 599 648 B $2.95 63 490 553 B
0800 - 0900 $5.30 55 581 636 B $5.30 16 180 196 A $5.30 45 482 527 B $5.30 55 537 592 B $2.95 57 400 457 B
0900 - 1000 $5.30 61 329 390 A $5.30 58 369 427 B $5.30 76 418 494 B $5.30 71 388 459 B $2.95 76 356 432 B
AM Time Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS
0400 - 0500 $5.30 93 376 469 B $5.30 105 349 454 B $5.30 112 356 468 B $5.30 104 341 445 B $2.95 91 296 387 A
0500 - 0600 $6.85 122 649 771 B $6.85 123 679 802 C $6.85 124 687 811 C $6.85 127 706 833 C $5.30 94 599 693 B
0600 - 0700 $6.85 93 767 860 C $6.85 98 787 885 C $6.85 108 798 906 C $6.85 92 760 852 C $5.30 71 677 748 B
0700 - 0800 $6.85 60 602 662 B $6.85 75 668 743 B $6.85 71 598 669 B $6.85 79 634 713 B $2.95 58 562 620 B
0800 - 0900 $5.30 58 456 514 B $5.30 51 548 599 B $5.30 67 566 633 B $5.30 44 534 578 B $2.95 58 509 567 B
0900 - 1000 $5.30 76 349 425 B $5.30 70 414 484 B $5.30 79 432 511 B $5.30 71 426 497 B $2.95 85 384 469 B
Thursday 07/30/20 Friday 07/31/20Monday 07/27/20 Tuesday 07/28/20 Wednesday 07/29/20
Wednesday 07/22/20 Thursday 07/23/20 Friday 07/24/20Monday 07/20/20 Tuesday 07/21/20
Thursday 07/16/20 Friday 07/17/20Monday 07/13/20 Tuesday 07/14/20 Wednesday 07/15/20
Wednesday 07/08/20 Thursday 07/09/20 Friday 07/10/20Monday 07/06/20 Tuesday 07/07/20
Monday 06/29/20 Tuesday 06/30/20 Wednesday 07/01/20 Thursday 07/02/20 Friday 07/03/20
20
15
RCTC OPERATIONAL HIGHLIGHTS
On-road Operations
RCTC Freeway Service Patrol (FSP) responded to 125 calls during the month of July. Of
those calls, 87 were to assist disabled vehicles, 21 calls to remove debris and 17 were in
response to accidents in the Express Lanes.
21
16
FINANCIAL HIGHLIGHTS RCTC
RCTC 91 Express Lanes
Operating Statement
7/31/2020
Description Budget Dollar $ Percent (%)
Operating revenues:
Toll Revenue 2,653,715.59$ 2,146,200.00$ 507,515.59$ 23.6
Fee Revenue 236,592.67 204,208.33 32,384.34 15.9
Total operating revenues 2,890,308.26 2,350,408.33 539,899.93 23.0
Operating expenses:
Salaries and Benefits 55,491.21 53,775.00 (1,716.21) (3.2)
Legal Services - 29,166.67 29,166.67 100.0
Advisory Services 897.14 6,250.00 5,352.86 85.6
Audit and Accounting Fees - 3,000.00 3,000.00 100.0
Service Fees (492.50) 2 1,666.67 2,159.17 129.6
Other Professional Services (10,729.25) 2 218,416.67 229,145.92 104.9
Lease Expense 14,824.60 40,850.00 26,025.40 63.7
Operations (214,171.98) 2 248,916.67 463,088.65 186.0
Utilities (1,938.83) 2 6,800.00 8,738.83 128.5
Supplies and Materials - 2,500.00 2,500.00 100.0
Membership and Subscription Fees - 2,500.00 2,500.00 100.0
Office Equipment & Furniture (Non-Capital) - 1,250.00 1,250.00 100.0
Maintenance/Repairs 1,426.33 30,425.00 28,998.67 95.3
Training Seminars and Conferences - 191.67 191.67 100.0
Transportation Expenses - 333.33 333.33 100.0
Lodging - 291.67 291.67 100.0
Meals - 41.67 41.67 100.0
Other Staff Expenses - 41.67 41.67 100.0
Advertising - 22,916.67 22,916.67 100.0
Program Management - 13,841.67 13,841.67 100.0
Program Operations 198,730.25 719,641.67 520,911.42 72.4
Litigation Settlement - - - N/A
Furniture & Equipment - 25,416.67 25,416.67 100.0
Improvements - - - N/A
Bad Debt Expense - - - N/A
Total operating expenses 44,036.97 1,428,233.33 1,384,196.36 96.9
Operating income (loss)2,846,271.29 922,175.00 1,924,096.29 208.6
Nonoperating revenues (expenses):
Interest Revenue 133,942.67 57,658.33 76,284.34 (132.3)
Other Miscellaneous Revenue 0.52 8.33 (7.81) 93.8
Interest Expense - (593,325.00) 593,325.00 (100.0)
Total nonoperating revenues (expenses)133,943.19 (535,658.33) 669,601.52 125.0
Transfers In - - - N/A
Transfers Out - (85,441.67) 85,441.67 (100.0)
Net income (loss) 2,980,214.48$ 301,075.00$ 2,679,139.48$ 889.9
1 Unaudited
2 Negatives are the result of FY20 accruals
YTD as of : YTD Variance
Actual1
22
17
JOINT AGENCY TRIP AND REVENUE STATISTICS
JOINT AGENCY TRAFFIC STATISTICS
23
18
JOINT AGENCY PERFORMANCE MEASURES
JOINT AGENCY TRANSPONDER DISTRIBUTION
Tags % of Total Tags % of Total
Issued
To New Accounts 707 95.5% 701 97.9% 707 95.5%
Additional Tags to Existing Accounts 24 3.2% 7 1.0% 24 3.2%
Replacement Transponders 9 1.2% 8 1.1% 9 1.2%
Total Issued 740 716 740
Returned
Account Closures 3 0.1% 2 0.1% 3 0.1%
Accounts Downsizing 0 0.0%
Defective Transponders 2,925 99.9% 3,107 99.9% 2,925 99.9%
Total Returned 2,928 3,109 2,928
FY 2020-21T21 TRANSPONDER DISTRIBUTION July-20 June-20
Average To-Date
24
19
At the end of July 2020, the 91 Express Lanes had 150,172 active customer accounts and
332,168 transponders classified as Assigned.
Number of Accounts by Fiscal Year
As of July 31, 2020
Tags % of Total Tags % of Total
Issued
To New Accounts 13,680 99.9% 14,430 99.9% 13,680 99.9%
Additional Tags to Existing Accounts 13 0.1% 10 0.1% 13 0.1%
Replacement Transponders 1 0.0% 0 0.0% 1 0.0%
Total Issued 13,694 14,440 13,694
Returned
Account Closures
Accounts Downsizing
Defective Transponders
Total Returned
6C TRANSPONDER DISTRIBUTION July-20 June-20 FY 2020-21
Average To-Date
25
20
Incoming Email Activity
During July, the Anaheim Processing Center received 2,445 emails.
Operational Activity
Amid concerns about the spread of COVID-19 and following the governor’s guidance to
help reduce its spread, the 91 Express Lanes Customer Walk-In Center was closed in
March and will remain so until further notice. Operational activities in the Anaheim and
Corona locations continued to function with a combination of remote workers and core
staff located at the facilities. Core essential functions include aiding stranded motorists,
providing incident management services and dispatching emergency vehicles through the
traffic operations center. The call center remains open to respond to customer service
and violation calls.
26
Orange County Transportation Authority
Riverside County Transportation Commission
Status Report
August 2020
As of August 31, 2020
ATTACHMENT 2
27
2
Table of Contents
Operations Overview OCTA ....................................................................................................... 3
Traffic and Revenue Statistics for OCTA .................................................................................... 3
OCTA Traffic and Revenue Summary ........................................................................................ 5
OCTA Eastbound Peak-Hour Volumes ...................................................................................... 6
OCTA Westbound Peak-Hour Volumes ..................................................................................... 7
OCTA Operational Highlights ..................................................................................................... 8
Financial Highlights OCTA ......................................................................................................... 9
Operations Overview RCTC ......................................................................................................10
Traffic and Revenue Statistics for RCTC ...................................................................................10
RCTC Traffic and Revenue Summary .......................................................................................12
RCTC Peak-Hour Volumes .......................................................................................................13
RCTC Eastbound Peak-Hour Volumes .....................................................................................13
RCTC Westbound Peak-Hour Volumes ....................................................................................15
RCTC Operational Highlights ....................................................................................................17
Financial Highlights RCTC ........................................................................................................18
Joint Agency Trip and Revenue Statistics .................................................................................19
Joint Agency Traffic Statistics ...................................................................................................19
Joint Agency Performance Measures ........................................................................................20
Joint Agency Transponder Distribution ......................................................................................20
Incoming Email Activity .............................................................................................................22
Operational Activity ...................................................................................................................22
28
3
OPERATIONS OVERVIEW OCTA
TRAFFIC AND REVENUE STATISTICS FOR OCTA
Total traffic volume on the 91 Express Lanes for August 2020 was 1,165,510. This
represents a daily average of 37,597 vehicles. This is a 24.6% decrease in total traffic
volume from the same period last year, which totaled 1,545,731. Potential toll revenue for
August was $3,723,003, which represents a decrease of 20.3% from the prior year’s total
of $4,671,161. Carpool percentage for August was 22.9% as compared to the previous
year’s rate of 26.6%. The decreases are attributed to the coronavirus (COVID-19)
pandemic and California Governor Gavin Newsom’s orders for residents to stay at home
and refrain from non-essential travel.
Month-to-date traffic and revenue data is summarized in the table below. The following
trip and revenue statistics tables represent all trips taken on the OCTA 91 Express Lanes
and associated potential revenue for the month of August 2020.
Current Month-to-Date (MTD) as of August 31, 2020
Trips
Aug-20
MTD
Actual
Aug-19
MTD
Actual
Yr-to-Yr
%
Variance
Full Toll Lanes 899,004 1,134,132 (20.7%)
3+ Lanes 266,506 411,599 (35.3%)
Total Gross Trips 1,165,510 1,545,731 (24.6%)
Revenue
Full Toll Lanes $3,673,371 $4,595,283 (20.1%)
3+ Lanes $49,632 $75,879 (34.6%)
Total Gross Revenue $3,723,003 $4,671,161 (20.3%)
Average Revenue per Trip
Average Full Toll Lanes $4.09 $4.05 1.0%
Average 3+ Lanes $0.19 $0.18 5.6%
Average Gross Revenue $3.19 $3.02 5.6%
29
4
The 2021 fiscal year-to-date traffic volume decreased by 27.4% and potential toll revenue
decreased by 20.4%, when compared with the same period last year. Year-to-date
average revenue per-trip is $3.23.
Fiscal year-to-date traffic and revenue data are summarized in the table below. The
following trip and revenue statistics tables represent all trips taken on the OCTA 91
Express Lanes and associated potential revenue for the months of July 2020 through
August 2020.
Fiscal Year (FY) 2020-21 Year-to-Date (YTD) as of August 31, 2020
Trips
FY 2020-21
YTD
Actual
FY 2019-20
YTD
Actual
Yr-to-Yr
%
Variance
Full Toll Lanes 1,731,240 2,236,687 (22.6%)
3+ Lanes 513,353 854,906 (40.0%)
Total Gross Trips 2,244,593 3,091,593 (27.4%)
Revenue
Full Toll Lanes $7,149,955 $8,957,851 (20.2%)
3+ Lanes $105,216 $152,242 (30.9%)
Total Gross Revenue $7,255,171 $9,110,092 (20.4%)
Average Revenue per Trip
Average Full Toll Lanes $4.13 $4.00 3.3%
Average 3+ Lanes $0.20 $0.18 11.1%
Average Gross Revenue $3.23 $2.95 9.5%
30
5
OCTA Traffic and Revenue Summary
The chart below reflects the total trips breakdown between Full Toll trips and HOV3+ trips
for FY 2020-21 on a monthly basis.
The chart below reflects the gross potential revenue breakdown between Full Toll trips
and HOV3+ trips for FY 2020-21 on a monthly basis.
31
6
OCTA EASTBOUND PEAK-HOUR VOLUMES
Peak-hour traffic in the eastbound direction reached or exceeded 90% of defined capacity
seven times during the month of August 2020. As demonstrated on the next chart,
westbound peak-hour traffic volumes top out at 66% of defined capacity.
PM Time Price HOV Vol. Cap. Price HOV Vol. Cap. Price HOV Vol. Cap. Price HOV Vol. Cap. Price HOV Vol. Cap.
1400 - 1500 $5.15 364 2,391 70% $5.15 445 2,799 82% $5.15 432 2,911 86% $6.95 453 2,737 81% $7.35 514 3,023 89%
1500 - 1600 $5.50 498 2,853 84% $5.25 515 2,666 78% $7.25 536 2,812 83%$6.25 548 3,203 94%$8.15 602 2,647 78%
1600 - 1700 $4.85 362 2,812 83% $5.00 336 2,734 80% $7.00 341 2,824 83% $7.30 437 2,857 84% $7.95 416 2,670 79%
1700 - 1800 $4.80 423 2,681 79% $4.90 434 2,855 84% $5.90 486 2,899 85% $7.70 399 2,469 73% $6.55 472 2,598 76%
1800 - 1900 $5.50 377 1,669 49% $3.95 385 1,957 58% $3.95 415 1,986 58% $4.35 446 2,234 66% $6.55 489 2,058 61%
1900 - 2000 $3.85 219 799 24% $3.85 262 940 28% $3.85 299 1,123 33% $5.60 342 1,200 35% $6.05 427 1,550 46%
PM Time Price HOV Vol. Cap. Price HOV Vol. Cap. Price HOV Vol. Cap. Price HOV Vol. Cap. Price HOV Vol. Cap.
1400 - 1500 $5.15 386 2,399 71% $5.15 414 2,784 82% $5.15 408 2,889 85% $6.95 452 2,704 80%$7.35 515 3,133 92%
1500 - 1600 $5.50 527 2,887 85% $5.25 462 2,657 78% $7.25 508 2,740 81%$6.25 543 3,337 98%$8.15 572 2,731 80%
1600 - 1700 $4.85 347 2,613 77% $5.00 304 2,817 83% $7.00 348 2,752 81% $7.30 387 2,904 85% $7.95 349 2,682 79%
1700 - 1800 $4.80 431 2,830 83% $4.90 365 2,631 77% $5.90 396 2,810 83% $7.70 361 2,537 75% $6.55 421 2,620 77%
1800 - 1900 $5.50 340 1,622 48% $3.95 385 2,171 64% $3.95 421 2,213 65% $4.35 387 2,151 63% $6.55 442 2,104 62%
1900 - 2000 $3.85 234 860 25% $3.85 258 1,103 32% $3.85 257 1,028 30% $5.60 278 1,040 31% $6.05 398 1,499 44%
PM Time Price HOV Vol. Cap. Price HOV Vol. Cap. Price HOV Vol. Cap. Price HOV Vol. Cap. Price HOV Vol. Cap.
1400 - 1500 $5.15 373 2,427 71% $5.15 387 2,760 81% $5.15 414 2,875 85% $6.95 451 2,783 82%$7.35 510 3,170 93%
1500 - 1600 $5.50 450 2,908 86% $5.25 495 2,840 84% $7.25 537 2,825 83%$6.25 513 3,283 97%$8.15 535 2,618 77%
1600 - 1700 $4.85 341 2,738 81% $5.00 354 2,858 84% $7.00 349 2,834 83% $7.30 384 2,855 84% $7.95 426 2,846 84%
1700 - 1800 $4.80 356 2,518 74% $4.90 350 2,497 73% $5.90 404 2,792 82% $7.70 385 2,565 75% $6.55 417 2,448 72%
1800 - 1900 $5.50 299 1,638 48% $3.95 341 1,787 53% $3.95 395 1,964 58% $4.35 383 2,049 60% $6.55 471 2,130 63%
1900 - 2000 $3.85 194 856 25% $3.85 223 919 27% $3.85 290 1,110 33% $5.60 306 1,206 35% $6.05 385 1,422 42%
PM Time Price HOV Vol. Cap. Price HOV Vol. Cap. Price HOV Vol. Cap. Price HOV Vol. Cap. Price HOV Vol. Cap.
1400 - 1500 $5.15 340 2,369 70% $5.15 375 2,768 81% $5.15 380 2,868 84% $6.95 427 2,797 82%$7.35 517 3,078 91%
1500 - 1600 $5.50 444 2,833 83% $5.25 466 2,743 81% $7.25 483 2,728 80%$6.25 501 3,213 95%$8.15 590 2,743 81%
1600 - 1700 $4.85 337 2,710 80% $5.00 355 2,834 83% $7.00 323 2,720 80% $7.30 405 2,905 85% $7.95 442 2,736 80%
1700 - 1800 $4.80 413 2,931 86% $4.90 350 2,695 79% $5.90 392 2,819 83% $7.70 367 2,566 75% $6.55 441 2,734 80%
1800 - 1900 $5.50 305 1,741 51% $3.95 342 1,882 55% $3.95 416 2,302 68% $4.35 403 2,190 64% $6.55 496 2,258 66%
1900 - 2000 $3.85 236 917 27% $3.85 231 997 29% $3.85 270 1,205 35% $5.60 305 1,187 35% $6.05 405 1,707 50%
PM Time Price HOV Vol. Cap. Price HOV Vol. Cap. Price HOV Vol. Cap. Price HOV Vol. Cap. Price HOV Vol. Cap.
1400 - 1500 $5.15 367 2,500 74%
1500 - 1600 $5.50 429 2,862 84%
1600 - 1700 $4.85 323 2,816 83%
1700 - 1800 $4.80 362 2,817 83%
1800 - 1900 $5.50 305 1,846 54%
1900 - 2000 $3.85 252 1,023 30%
Thursday 08/06/20 Friday 08/07/20
Monday 08/10/20 Tuesday 08/11/20 Wednesday 08/12/20
Monday 08/03/20 Tuesday 08/04/20 Wednesday 08/05/20
Thursday 08/13/20 Friday 08/14/20
Monday 08/17/20 Tuesday 08/18/20 Wednesday 08/19/20 Thursday 08/20/20 Friday 08/21/20
Monday 08/24/20 Tuesday 08/25/20 Wednesday 08/26/20 Thursday 08/27/20 Friday 08/28/20
Monday 08/31/20 Tuesday 09/01/20 Wednesday 09/02/20 Thursday 09/03/20 Friday 09/04/20
32
7
OCTA WESTBOUND PEAK-HOUR VOLUMES
AM Time Price HOV Vol. Cap. Price HOV Vol. Cap. Price HOV Vol. Cap. Price HOV Vol. Cap. Price HOV Vol. Cap.
0400 - 0500 $3.05 397 1,325 39% $3.05 383 1,302 38% $3.05 445 1,521 45% $3.05 437 1,478 43% $3.05 335 1,068 31%
0500 - 0600 $4.95 484 1,906 56% $4.95 533 2,182 64% $4.95 491 1,901 56% $4.95 497 1,827 54% $4.70 440 1,723 51%
0600 - 0700 $5.15 232 1,652 49% $5.15 262 1,709 50% $5.15 303 1,847 54% $5.15 281 1,723 51% $4.95 238 1,504 44%
0700 - 0800 $5.65 207 1,720 51% $5.65 228 1,699 50% $5.65 215 1,667 49% $5.65 197 1,536 45% $5.50 210 1,534 45%
0800 - 0900 $5.15 184 1,447 43% $5.15 190 1,489 44% $5.15 177 1,252 37% $5.15 164 1,309 39% $4.95 211 1,408 41%
0900 - 1000 $4.10 205 1,148 34% $4.10 222 1,366 40% $4.10 201 1,091 32% $4.10 186 1,090 32% $4.10 245 1,267 37%
AM Time Price HOV Vol. Cap. Price HOV Vol. Cap. Price HOV Vol. Cap. Price HOV Vol. Cap. Price HOV Vol. Cap.
0400 - 0500 $3.05 417 1,438 42% $3.05 449 1,452 43% $3.05 434 1,489 44% $3.05 405 1,423 42% $3.05 334 1,118 33%
0500 - 0600 $4.95 491 1,925 57% $4.95 530 2,061 61% $4.95 511 1,969 58% $4.95 500 1,926 57% $4.70 460 1,835 54%
0600 - 0700 $5.15 262 1,652 49% $5.15 253 1,699 50% $5.15 302 1,883 55% $5.15 286 1,790 53% $4.95 286 1,706 50%
0700 - 0800 $5.65 192 1,702 50% $5.65 199 1,658 49% $5.65 201 1,828 54% $5.65 194 1,749 51% $5.50 202 1,684 50%
0800 - 0900 $5.15 186 1,414 42% $5.15 166 1,515 45% $5.15 184 1,625 48% $5.15 174 1,573 46% $4.95 160 1,426 42%
0900 - 1000 $4.10 213 1,274 37% $4.10 173 1,219 36% $4.10 147 1,174 35% $4.10 157 1,227 36% $4.10 212 1,306 38%
AM Time Price HOV Vol. Cap. Price HOV Vol. Cap. Price HOV Vol. Cap. Price HOV Vol. Cap. Price HOV Vol. Cap.
0400 - 0500 $3.05 436 1,470 43% $3.05 420 1,467 43% $3.05 441 1,479 44% $3.05 429 1,478 43% $3.05 350 1,196 35%
0500 - 0600 $4.95 492 1,938 57% $4.95 559 2,102 62% $4.95 497 1,904 56% $4.95 531 2,254 66% $4.70 488 1,974 58%
0600 - 0700 $5.15 264 1,781 52% $5.15 269 1,661 49% $5.15 321 1,889 56% $5.15 312 1,965 58% $4.95 279 1,762 52%
0700 - 0800 $5.65 194 1,859 55% $5.65 215 1,973 58% $5.65 204 1,866 55% $5.65 245 1,878 55% $5.50 235 1,910 56%
0800 - 0900 $5.15 148 1,622 48% $5.15 160 1,638 48% $5.15 163 1,584 47% $5.15 157 1,560 46% $4.95 180 1,651 49%
0900 - 1000 $4.10 134 1,146 34% $4.10 147 1,291 38% $4.10 148 1,290 38% $4.10 150 1,218 36% $4.10 189 1,425 42%
AM Time Price HOV Vol. Cap. Price HOV Vol. Cap. Price HOV Vol. Cap. Price HOV Vol. Cap. Price HOV Vol. Cap.
0400 - 0500 $3.05 442 1,480 44% $3.05 451 1,536 45% $3.05 437 1,526 45% $3.05 427 1,521 45% $3.05 366 1,169 34%
0500 - 0600 $4.95 504 1,991 59% $4.95 581 2,193 65% $4.95 508 1,944 57% $4.95 531 2,044 60% $4.70 483 1,896 56%
0600 - 0700 $5.15 284 1,848 54% $5.15 251 1,817 53% $5.15 283 1,931 57% $5.15 304 1,972 58% $4.95 271 1,778 52%
0700 - 0800 $5.65 210 1,882 55% $5.65 235 1,921 57% $5.65 224 1,817 53% $5.65 248 1,898 56% $5.50 252 1,890 56%
0800 - 0900 $5.15 138 1,658 49% $5.15 149 1,597 47% $5.15 151 1,518 45% $5.15 168 1,862 55% $4.95 151 1,430 42%
0900 - 1000 $4.10 148 1,298 38% $4.10 109 1,232 36% $4.10 160 1,292 38% $4.10 134 1,176 35% $4.10 142 1,200 35%
AM Time Price HOV Vol. Cap. Price HOV Vol. Cap. Price HOV Vol. Cap. Price HOV Vol. Cap. Price HOV Vol. Cap.
0400 - 0500 $3.05 447 1,506 44%
0500 - 0600 $4.95 496 2,048 60%
0600 - 0700 $5.15 262 1,754 52%
0700 - 0800 $5.65 244 1,843 54%
0800 - 0900 $5.15 158 1,603 47%
0900 - 1000 $4.10 129 1,112 33%
Monday 08/03/20 Tuesday 08/04/20 Wednesday 08/05/20 Thursday 08/06/20 Friday 08/07/20
Monday 08/10/20 Tuesday 08/11/20 Wednesday 08/12/20 Thursday 08/13/20 Friday 08/14/20
Monday 08/17/20 Tuesday 08/18/20 Wednesday
Monday 08/24/20 Tuesday 08/25/20 Wednesday
09/02/20
Thursday 08/20/20 Friday 08/21/20
08/26/20
Thursday 09/03/20 Friday 09/04/20
Thursday 08/27/20 Friday 08/28/20
08/19/20
Monday 08/31/20 Tuesday 09/01/20 Wednesday
33
8
OCTA OPERATIONAL HIGHLIGHTS
On-Road Operations
OCTA Customer Assistance Specialists (CAS) responded to 91 calls during the month of
August. Of those calls, 69 were to assist disabled vehicles and 17 calls to remove debris.
The CAS provided assistance to five accidents in the Express Lanes with 2 of those
accidents originating in the SR 91 general-purpose lanes.
91 Express Lanes Toll Entrance Gantries Infrastructure Project Update
OCTA is contracting with the California Department of Transportation (Caltrans) to
provide construction and construction management services for the 91 Express Lanes
Toll Entrance Gantries Infrastructure Project. This project entails constructing new toll
gantries infrastructure at the three entrances of the OCTA 91 Express Lanes.
Construction of the gantries is scheduled to begin Winter 2020 and is expected to be
completed in Spring 2021.
Electronic Toll and Traffic Management System Project Update
Kapsch TrafficCom USA, Inc., (Kapsch), the toll lanes system integrator for the 91
Express Lanes, completed the replacement of the Electronic Toll and Traffic Management
(ETTM) system at the current toll gantries. This new lane system is reading both the new
6C transponder protocol as well as the legacy Title 21 protocol. The next phase of the
project includes the replacement of the closed-circuit television cameras along the
corridor. The new toll gantries infrastructure, as mentioned above, will house the new
ETTM equipment. Once the gantries have been constructed, Kapsch will commence
installation.
34
9
FINANCIAL HIGHLIGHTS OCTA
.
91 Express Lanes
Operating Statement
YTD as of : 8/31/2020
Description Actual (1)Budget (1)Dollar $ Percent (%)
Operating revenues:
Toll revenue 6,664,639.72$ 5,417,157.00$ 1,247,482.72$ 23.0
Fee revenue 366,364.23 236,472.00 129,892.23 54.9
Total operating revenues 7,031,003.95 5,653,629.00 1,377,374.95 24.4
Operating expenses:
Contracted services 1,085,744.65 1,199,520.00 113,775.35 9.5
Administrative fee 610,955.00 520,292.00 (90,663.00) (17.4)
Other professional services 61,440.98 625,906.00 564,465.02 90.2
Credit card processing fees 139,986.35 155,790.00 15,803.65 10.1
Toll road account servicing (5)35,733.66 108,060.00 72,326.34 66.9
Other insurance expense 72,658.12 41,650.00 (31,008.12) (74.4)
Toll road maintenance supply repairs 4,528.48 1,221,369.00 1,216,840.52 99.6
Patrol services 141,774.61 184,926.00 43,151.39 23.3
Building equipment repairs and maint (6)639,593.73 60,318.00 (579,275.73) (960.4)
6C Transponders - - - N/A
Other services 315.37 2,070.00 1,754.63 84.8
Utilities 3,174.69 19,160.00 15,985.31 83.4
Office expense 9,356.40 11,244.00 1,887.60 16.8
Bad debt expense 27,270.59 - (27,270.59) N/A
Miscellaneous (2)1,071.68 9,132.00 8,060.32 88.3
Leases 68,158.78 80,800.00 12,641.22 15.6
Total operating expenses 2,901,763.09 4,240,237.00 1,338,473.91 31.6
Depreciation and amortization (3)581,478.94 - (581,478.94) N/A
Operating income (loss)3,547,761.92 1,413,392.00 2,134,369.92 151.0
Nonoperating revenues (expenses):
Reimbursement from Other Agencies (22,920.80) - (22,920.80) N/A
Interest income 919,399.19 245,248.00 674,151.19 274.9
Interest expense (746,824.96) (2,272,058.00) 1,525,233.04 67.1
Other - - - N/A
Total nonoperating revenues (expenses)149,653.43 (2,026,810.00) 2,176,463.43 107.4
Transfers in - - - N/A
Transfers out (4)(474,377.38) - (474,377.38) N/A
Net income (loss) 3,223,037.97$ (613,418.00)$ 3,836,455.97$ (625.4)
¹ Actual amounts are accounted for on the accrual bas is of accounting in an enterprise fund. Budget amounts are
accounted for on a modified accrual basis of accounting.
² Miscellaneous expenses include: Bond Insurance Costs, Bank Service Charge, Transponder Materials.
³ Depreciation and amortization are not budgeted items.
4 Transfers Out: For M2 Project I and Project J expense reimbursements.
5 Collection efforts have been paused due to pandemic
6 Kapsch Traffic - C71911 - Expense was recorded in August 2020, should have been recorded June 30, 2020 (FY20).
Entry to correct will be made on 9/1/2020, correction will reflect in September 2020 Statement.
YTD Variance
35
10
OPERATIONS OVERVIEW RCTC
TRAFFIC AND REVENUE STATISTICS FOR RCTC
Total traffic volume on the 91 Express Lanes for August 2020 was 984,325. This
represents a daily average of 31,752 vehicles. This is a 29.8% decrease in total traffic
volume from the same period last year, which totaled 1,402,081. Potential toll revenue for
August was $3,313,981, which represents a decrease of 41.2% from the prior year’s total
of $5,633,523. Carpool percentage for August was 21.6% as compared to the previous
year’s rate of 25.8%. The decreases are attributed to the COVID-19 pandemic and
California Governor Gavin Newsom’s orders for residents to self-quarantine and refrain
from non-essential travel.
Month-to-date traffic and revenue data is summarized in the table below. The following
trip and revenue statistics tables represent all trips taken on the RCTC 91 Express Lanes
and associated potential revenue for the month of August 2020.
Current Month-to-Date (MTD) as of August 31, 2020
Trips
AUG-20
MTD
Actual
Stantec
MTD
Projected
#
Variance
%
Variance
AUG-19
MTD
Actual
Yr-to-Yr
%
Variance
Full Toll Lanes 771,951 1,064,700 (292,749) (27.5%)1,040,805 (25.8%)
3+ Lanes 212,374 347,214 (134,840) (38.8%)361,276 (41.2%)
Total Gross Trips 984,325 1,411,914 (427,589) (30.3%)1,402,081 (29.8%)
Revenue
Full Toll Lanes $3,280,797 $4,484,586 ($1,203,789) (26.8%)$5,588,508 (41.3%)
3+ Lanes $33,184 $0 $33,184 $45,015 (26.3%)
Total Gross Revenue $3,313,981 $4,484,586 ($1,170,605) (26.1%)$5,633,523 (41.2%)
Average Revenue per Trip
Average Full Toll Lanes $4.25 $4.21 $0.04 1.0% $5.37 (20.9%)
Average 3+ Lanes $0.16 $0.00 $0.16 $0.12 33.3%
Average Gross Revenue $3.37 $3.18 $0.19 6.0% $4.02 (16.2%)
36
11
The 2021 fiscal year-to-date traffic volume decreased by 30.1% and potential toll revenue
decreased by 40.9%, when compared with the same period last year. Year-to-date
average revenue per-trip is $3.39.
Fiscal year-to-date traffic and revenue data are summarized in the table below. The
following trip and revenue statistics tables represent all trips taken on the RCTC 91
Express Lanes and associated potential revenue for the months of July 2020 through
August 2020.
FY 2020-21 Year-to-Date (YTD) as of August 31, 2020
Trips
FY 2020-21
YTD
Actual
Stantec
YTD
Projected
#
Variance
%
Variance
FY 2019-20
YTD
Actual
Yr-to-Yr
%
Variance
Full Toll Lanes 1,490,523 2,098,700 (608,177) (29.0%)2,001,406 (25.5%)
3+ Lanes 408,987 690,586 (281,599) (40.8%)715,765 (42.9%)
Total Gross Trips 1,899,510 2,789,286 (889,776) (31.9%)2,717,171 (30.1%)
Revenue
Full Toll Lanes $6,361,892 $8,839,357 ($2,477,465) (28.0%)$10,802,476 (41.1%)
3+ Lanes $70,097 $0 $70,097 $88,348 (20.7%)
Total Gross Revenue $6,431,989 $8,839,357 ($2,407,368) (27.2%)$10,890,824 (40.9%)
Average Revenue per Trip
Average Full Toll Lanes $4.27 $4.21 $0.06 1.4% $5.40 (20.9%)
Average 3+ Lanes $0.17 $0.00 $0.17 $0.12 41.7%
Average Gross Revenue $3.39 $3.17 $0.22 6.9% $4.01 (15.5%)
37
12
RCTC Traffic and Revenue Summary
The chart below reflects the total trips broken down between Full Toll lanes and HOV3+
lanes for FY 2020-21 on a monthly basis.
The chart below reflects the gross potential revenue breakdown between Full Toll lanes
and HOV3+ lanes for FY 2020-21 on a monthly basis.
38
13
RCTC PEAK-HOUR VOLUMES
In August, peak-hour toll rates were incrementally increased for several peak-period
hours which had been previously reduced in response to the COVID-19 pandemic and
associated reduction in traffic. Traffic volumes are being reviewed regularly, and a plan
is in place to reinstate toll rates as traffic increases.
RCTC EASTBOUND PEAK-HOUR VOLUMES
Eastbound PM Peak - County Line to McKinley
PM Time Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS
1400 - 1500 $5.30 221 974 1,195 D $5.30 213 1028 1,241 E $6.95 234 1115 1,349 F $8.95 260 1,063 1,323 F $14.95 321 1,171 1,492 F
1500 - 1600 $8.95 256 1021 1,277 E $8.95 277 925 1,202 E $11.95 274 970 1,244 E $11.95 315 1,142 1,457 F $16.95 346 1,015 1,361 F
1600 - 1700 $6.95 220 1021 1,241 E $6.95 178 1068 1,246 E $6.95 192 1061 1,253 E $6.95 229 1,113 1,342 F $8.95 261 1,109 1,370 F
1700 - 1800 $5.30 214 903 1,117 D $5.30 226 983 1,209 E $5.30 248 994 1,242 E $5.30 225 943 1,168 D $6.95 227 1,005 1,232 E
1800 - 1900 $5.30 187 582 769 B $5.30 188 675 863 C $5.30 199 696 895 C $5.30 226 805 1,031 D $5.30 254 890 1,144 D
1900 - 2000 $2.25 107 266 373 A $2.25 117 284 401 B $2.25 147 427 574 B $2.25 148 444 592 B $2.25 217 677 894 C
PM Time Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS
1400 - 1500 $5.30 205 969 1,174 D $5.30 235 1,127 1,362 F $6.95 252 1,238 1,490 F $8.95 273 1,032 1,305 F $14.95 313 1,268 1,581 F
1500 - 1600 $8.95 267 968 1,235 E $8.95 289 1,076 1,365 F $11.95 268 970 1,238 E $11.95 270 1,157 1,427 F $16.95 333 921 1,254 E
1600 - 1700 $6.95 164 987 1,151 D $6.95 184 1,207 1,391 F $6.95 177 1,068 1,245 E $6.95 180 1,090 1,270 E $8.95 220 1,205 1,425 F
1700 - 1800 $5.30 215 971 1,186 D $5.30 183 917 1,100 D $5.30 212 953 1,165 D $5.30 189 945 1,134 D $6.95 259 1,088 1,347 F
1800 - 1900 $5.30 166 563 729 B $5.30 179 783 962 C $5.30 226 787 1,013 D $5.30 199 777 976 C $5.30 211 845 1,056 D
1900 - 2000 $2.25 112 273 385 A $2.25 106 412 518 B $2.25 119 336 455 B $2.25 128 363 491 B $2.25 243 660 903 C
PM Time Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS
1400 - 1500 $5.30 222 1,024 1,246 E $5.30 204 1,079 1,283 E $6.95 213 1,079 1,292 E $8.95 244 1,060 1,304 F $14.95 283 1,205 1,488 F
1500 - 1600 $8.95 232 1,005 1,237 E $8.95 254 941 1,195 D $11.95 245 946 1,191 D $11.95 264 1,136 1,400 F $16.95 302 1,016 1,318 F
1600 - 1700 $6.95 171 962 1,133 D $6.95 158 1,039 1,197 D $6.95 168 1,052 1,220 E $6.95 190 1,093 1,283 E $8.95 256 1,212 1,468 F
1700 - 1800 $5.30 171 876 1,047 D $5.30 160 827 987 C $5.30 170 958 1,128 D $5.30 184 943 1,127 D $6.95 242 1,005 1,247 E
1800 - 1900 $5.30 127 528 655 B $5.30 153 542 695 B $5.30 163 618 781 B $5.30 201 769 970 C $5.30 248 807 1,055 D
1900 - 2000 $2.25 82 293 375 A $2.25 100 318 418 B $2.25 139 346 485 B $2.25 141 452 593 B $2.25 202 621 823 C
PM Time Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS
1400 - 1500 $5.30 166 948 1,114 D $5.30 204 1,031 1,235 E $7.95 214 1,078 1,292 E $9.95 251 1,088 1,339 F $17.95 313 1,106 1,419 F
1500 - 1600 $8.95 236 1,188 1,424 F $8.95 227 942 1,169 D $12.95 248 1,008 1,256 E $12.95 272 1,099 1,371 F $18.95 321 1,018 1,339 F
1600 - 1700 $6.95 161 1,046 1,207 E $6.95 153 1,031 1,184 D $6.95 160 1,030 1,190 D $7.95 201 1,045 1,246 E $10.95 244 1,058 1,302 F
1700 - 1800 $5.30 167 997 1,164 D $5.30 168 894 1,062 D $5.30 193 992 1,185 D $5.30 167 955 1,122 D $6.95 210 1,097 1,307 F
1800 - 1900 $5.30 132 675 807 C $5.30 131 610 741 B $5.30 184 719 903 C $5.30 183 824 1,007 D $5.30 249 862 1,111 D
1900 - 2000 $2.25 103 302 405 B $2.25 100 331 431 B $2.25 118 418 536 B $2.25 143 420 563 B $2.25 204 708 912 C
PM Time Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS
1400 - 1500 $5.30 184 928 1,112 D
1500 - 1600 $8.95 213 1,025 1,238 E
1600 - 1700 $6.95 160 952 1,112 D
1700 - 1800 $5.30 180 988 1,168 D
1800 - 1900 $5.30 150 621 771 B
1900 - 2000 $2.25 122 360 482 B
08/13/20 Friday 08/14/20Monday 08/10/20 Tuesday 08/11/20 Wednesday 08/12/20
Wednesday 08/05/20 Thursday 08/06/20 Friday 08/07/20Monday 08/03/20 Tuesday 08/04/20
Thursday
Monday 08/24/20 Tuesday 08/25/20 Wednesday 08/26/20
Wednesday 08/19/20 Thursday 08/20/20 Friday 08/21/20Monday 08/17/20 Tuesday 08/18/20
Monday 08/31/20 Tuesday 09/01/20
Thursday 08/27/20 Friday 08/28/20
Thursday 09/03/20 Friday 09/04/20Wednesday 09/02/20
39
14
Eastbound PM Peak - County Line to I-15 South
PM Time Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS
1400 - 1500 $5.30 100 598 698 B $5.30 133 680 813 C $5.30 128 715 843 C $5.30 107 713 820 C $5.30 132 820 952 C
1500 - 1600 $5.30 128 748 876 C $5.30 123 693 816 C $5.30 134 738 872 C $5.30 131 813 944 C $5.30 153 612 765 B
1600 - 1700 $2.95 83 738 821 C $2.95 93 758 851 C $2.95 84 759 843 C $2.95 109 775 884 C $2.95 104 666 770 B
1700 - 1800 $2.95 127 654 781 B $2.95 99 678 777 B $2.95 137 709 846 C $2.95 111 614 725 B $2.95 114 593 707 B
1800 - 1900 $2.95 82 408 490 B $2.95 84 493 577 B $2.95 96 480 576 B $2.95 114 560 674 B $2.95 107 512 619 B
1900 - 2000 $2.95 48 198 246 A $2.95 69 229 298 A $2.95 88 307 395 A $2.95 79 306 385 A $2.95 99 384 483 B
PM Time Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS
1400 - 1500 $5.30 124 585 709 B $5.30 124 713 837 C $5.30 105 832 937 C $5.30 125 698 823 C $5.30 127 730 857 C
1500 - 1600 $5.30 138 756 894 C $5.30 137 733 870 C $5.30 102 767 869 C $5.30 123 847 970 C $5.30 141 638 779 B
1600 - 1700 $2.95 107 697 804 C $2.95 83 786 869 C $2.95 98 755 853 C $2.95 95 831 926 C $2.95 65 582 647 B
1700 - 1800 $2.95 104 679 783 B $2.95 103 705 808 C $2.95 105 769 874 C $2.95 83 678 761 B $2.95 85 506 591 B
1800 - 1900 $2.95 84 419 503 B $2.95 94 547 641 B $2.95 82 563 645 B $2.95 75 568 643 B $2.95 114 507 621 B
1900 - 2000 $2.95 53 208 261 A $2.95 70 284 354 A $2.95 75 265 340 A $2.95 58 278 336 A $2.95 93 401 494 B
PM Time Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS
1400 - 1500 $5.30 96 628 724 B $5.30 96 691 787 B $5.30 107 718 825 C $5.30 104 677 781 B $5.30 151 812 963 C
1500 - 1600 $5.30 107 753 860 C $5.30 118 752 870 C $5.30 136 688 824 C $5.30 107 863 970 C $5.30 124 654 778 B
1600 - 1700 $2.95 91 665 756 B $2.95 87 745 832 C $2.95 95 817 912 C $2.95 104 745 849 C $2.95 108 630 738 B
1700 - 1800 $2.95 68 599 667 B $2.95 97 599 696 B $2.95 90 686 776 B $2.95 87 635 722 B $2.95 98 490 588 B
1800 - 1900 $2.95 61 422 483 B $2.95 66 402 468 B $2.95 74 498 572 B $2.95 82 512 594 B $2.95 113 558 671 B
1900 - 2000 $2.95 43 238 281 A $2.95 45 227 272 A $2.95 64 292 356 A $2.95 86 324 410 B $2.95 104 364 468 B
PM Time Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS
1400 - 1500 $5.30 68 611 679 B $5.30 92 705 797 B $5.30 97 755 852 C $5.30 98 705 803 C $5.30 116 759 875 C
1500 - 1600 $5.30 101 788 889 C $5.30 106 714 820 C $5.30 110 718 828 C $5.30 136 807 943 C $5.30 131 714 845 C
1600 - 1700 $2.95 82 760 842 C $2.95 88 737 825 C $2.95 80 726 806 C $2.95 93 769 862 C $2.95 97 709 806 C
1700 - 1800 $2.95 106 736 842 C $2.95 68 668 736 B $2.95 98 651 749 B $2.95 82 612 694 B $2.95 89 618 707 B
1800 - 1900 $2.95 71 469 540 B $2.95 60 447 507 B $2.95 95 546 641 B $2.95 83 548 631 B $2.95 128 571 699 B
1900 - 2000 $2.95 56 224 280 A $2.95 48 264 312 A $2.95 66 292 358 A $2.95 68 242 310 A $2.95 96 424 520 B
PM Time Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS
1400 - 1500 $5.30 97 622 719 B
1500 - 1600 $5.30 89 747 836 C
1600 - 1700 $2.95 91 788 879 C
1700 - 1800 $2.95 105 730 835 C
1800 - 1900 $2.95 62 481 543 B
1900 - 2000 $2.95 66 247 313 A
Thursday 08/06/20 Friday 08/07/20Monday 08/03/20 Tuesday 08/04/20 Wednesday 08/05/20
Monday 08/17/20 Tuesday 08/18/20 Wednesday 08/19/20
Wednesday 08/12/20 Thursday 08/13/20 Friday 08/14/20Monday 08/10/20 Tuesday 08/11/20
Monday 08/24/20 Tuesday 08/25/20
Thursday 08/20/20 Friday 08/21/20
Thursday 09/03/20 Friday 09/04/20Monday 08/31/20 Tuesday 09/01/20 Wednesday 09/02/20
Wednesday 08/26/20 Thursday 08/27/20 Friday 08/28/20
40
15
RCTC WESTBOUND PEAK-HOUR VOLUMES
Westbound AM Peak - McKinley to County Line
AM Time Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS
0400 - 0500 $6.95 173 570 743 B $6.95 157 544 701 B $6.95 191 652 843 C $6.95 170 658 828 C $4.20 150 379 529 B
0500 - 0600 $9.95 268 883 1,151 D $9.95 322 1012 1,334 E $9.95 268 679 947 C $9.95 268 667 935 C $6.95 250 798 1,048 D
0600 - 0700 $9.95 149 794 943 C $9.95 141 791 932 C $9.95 174 932 1,106 D $9.95 160 829 989 C $6.95 162 766 928 C
0700 - 0800 $6.95 143 865 1,008 D $6.95 140 806 946 C $6.95 141 870 1,011 D $6.95 146 760 906 C $5.30 133 722 855 C
0800 - 0900 $6.95 92 586 678 B $6.95 109 611 720 B $6.95 90 490 580 B $6.95 97 526 623 B $4.20 115 528 643 B
0900 - 1000 $6.95 112 372 484 B $6.95 101 466 567 B $6.95 79 305 384 A $6.95 97 406 503 B $4.20 125 418 543 B
AM Time Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS
0400 - 0500 $6.95 175 622 797 B $6.95 191 577 768 B $6.95 195 646 841 C $6.95 170 679 849 C $4.20 139 384 523 B
0500 - 0600 $9.95 272 808 1,080 D $9.95 324 920 1,244 E $9.95 293 709 1,002 D $9.95 267 690 957 C $6.95 236 785 1,021 D
0600 - 0700 $9.95 134 738 872 C $9.95 140 758 898 C $9.95 178 922 1,100 D $9.95 157 863 1,020 D $6.95 174 881 1,055 D
0700 - 0800 $6.95 108 847 955 C $6.95 120 840 960 C $6.95 131 908 1,039 D $6.95 121 867 988 C $5.30 117 767 884 C
0800 - 0900 $6.95 96 615 711 B $6.95 95 608 703 B $6.95 88 650 738 B $6.95 93 614 707 B $4.20 87 562 649 B
0900 - 1000 $6.95 102 462 564 B $6.95 91 469 560 B $6.95 88 433 521 B $6.95 77 496 573 B $4.20 113 417 530 B
AM Time Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS
0400 - 0500 $6.95 184 604 788 B $6.95 163 630 793 B $6.95 177 666 843 C $6.95 179 681 860 C $4.20 152 366 518 B
0500 - 0600 $9.95 259 776 1,035 D $9.95 323 864 1,187 D $9.95 239 641 880 C $9.95 267 795 1,062 D $6.95 246 886 1,132 D
0600 - 0700 $9.95 151 868 1,019 D $9.95 125 796 921 C $9.95 177 885 1,062 D $9.95 171 1,000 1,171 D $6.95 184 984 1,168 D
0700 - 0800 $6.95 131 986 1,117 D $6.95 143 971 1,114 D $6.95 131 1,002 1,133 D $6.95 150 939 1,089 D $5.30 139 908 1,047 D
0800 - 0900 $6.95 83 662 745 B $6.95 82 715 797 B $6.95 96 650 746 B $6.95 83 638 721 B $4.20 98 740 838 C
0900 - 1000 $6.95 80 425 505 B $6.95 85 495 580 B $6.95 90 494 584 B $6.95 93 465 558 B $4.20 96 508 604 B
AM Time Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS
0400 - 0500 $6.95 198 624 822 C $6.95 187 644 831 C $6.95 187 711 898 C $6.95 185 756 941 C $4.20 159 411 570 B
0500 - 0600 $9.95 272 796 1,068 D $9.95 329 917 1,246 E $9.95 268 675 943 C $9.95 301 827 1,128 D $6.95 264 873 1,137 D
0600 - 0700 $9.95 147 846 993 C $9.95 146 841 987 C $9.95 178 1,016 1,194 D $9.95 178 1,052 1,230 E $6.95 170 936 1,106 D
0700 - 0800 $6.95 116 946 1,062 D $6.95 137 1,000 1,137 D $6.95 137 900 1,037 D $6.95 153 1,057 1,210 E $5.30 151 938 1,089 D
0800 - 0900 $6.95 69 707 776 B $6.95 88 737 825 C $6.95 89 754 843 C $6.95 94 813 907 C $4.20 96 572 668 B
0900 - 1000 $6.95 61 423 484 B $6.95 59 480 539 B $6.95 92 536 628 B $6.95 53 325 378 A $4.20 96 462 558 B
AM Time Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS
0400 - 0500 $6.95 200 667 867 C
0500 - 0600 $9.95 264 841 1,105 D
0600 - 0700 $9.95 135 849 984 C
0700 - 0800 $6.95 147 946 1,093 D
0800 - 0900 $6.95 80 690 770 B
0900 - 1000 $6.95 66 449 515 B
08/13/20 Friday 08/14/20Monday 08/10/20 Tuesday 08/11/20 Wednesday 08/12/20
Wednesday 08/05/20 Thursday 08/06/20 Friday 08/07/20Monday 08/03/20 Tuesday 08/04/20
Thursday
Monday 08/24/20 Tuesday 08/25/20 Wednesday 08/26/20
Wednesday 08/19/20 Thursday 08/20/20 Friday 08/21/20Monday 08/17/20 Tuesday 08/18/20
Monday 08/31/20 Tuesday 09/01/20
Thursday 08/27/20 Friday 08/28/20
Thursday 09/03/20 Friday 09/04/20Wednesday 09/02/20
41
16
Westbound AM Peak - I-15 North to County Line
AM Time Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS
0400 - 0500 $5.30 104 372 476 B $5.30 99 347 446 B $5.30 99 365 464 B $5.30 106 352 458 B $2.95 81 300 381 A
0500 - 0600 $6.85 130 686 816 C $6.85 127 711 838 C $6.85 147 706 853 C $6.85 141 703 844 C $5.30 110 564 674 B
0600 - 0700 $6.85 91 798 889 C $6.85 100 835 935 C $6.85 102 764 866 C $6.85 110 765 875 C $5.30 91 638 729 B
0700 - 0800 $6.85 58 667 725 B $6.85 63 689 752 B $6.85 60 669 729 B $6.85 68 589 657 B $2.95 65 519 584 B
0800 - 0900 $5.30 47 532 579 B $5.30 53 591 644 B $5.30 57 532 589 B $5.30 43 549 592 B $2.95 57 472 529 B
0900 - 1000 $5.30 62 382 444 B $5.30 79 383 462 B $5.30 75 423 498 B $5.30 66 405 471 B $2.95 77 411 488 B
AM Time Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS
0400 - 0500 $5.30 94 378 472 B $5.30 135 365 500 B $5.30 88 374 462 B $5.30 92 363 455 B $2.95 78 338 416 B
0500 - 0600 $6.85 146 690 836 C $6.85 151 721 872 C $6.85 143 742 885 C $6.85 130 723 853 C $5.30 131 590 721 B
0600 - 0700 $6.85 101 799 900 C $6.85 103 815 918 C $6.85 100 822 922 C $6.85 105 806 911 C $5.30 83 700 783 B
0700 - 0800 $6.85 51 647 698 B $6.85 62 621 683 B $6.85 66 731 797 B $6.85 66 679 745 B $2.95 64 604 668 B
0800 - 0900 $5.30 60 533 593 B $5.30 56 542 598 B $5.30 58 593 651 B $5.30 48 596 644 B $2.95 49 475 524 B
0900 - 1000 $5.30 72 427 499 B $5.30 59 425 484 B $5.30 53 427 480 B $5.30 66 450 516 B $2.95 65 401 466 B
AM Time Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS
0400 - 0500 $5.30 107 365 472 B $5.30 109 355 464 B $5.30 89 386 475 B $5.30 94 380 474 B $2.95 83 342 425 B
0500 - 0600 $6.85 153 675 828 C $6.85 148 716 864 C $6.85 143 707 850 C $6.85 152 722 874 C $5.30 114 585 699 B
0600 - 0700 $6.85 108 813 921 C $6.85 96 796 892 C $6.85 102 849 951 C $6.85 106 883 989 C $5.30 80 722 802 C
0700 - 0800 $6.85 66 776 842 C $6.85 70 815 885 C $6.85 64 687 751 B $6.85 82 745 827 C $2.95 93 710 803 C
0800 - 0900 $5.30 28 606 634 B $5.30 44 638 682 B $5.30 37 573 610 B $5.30 42 625 667 B $2.95 55 529 584 B
0900 - 1000 $5.30 40 388 428 B $5.30 53 444 497 B $5.30 50 399 449 B $5.30 55 408 463 B $2.95 53 420 473 B
AM Time Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS
0400 - 0500 $5.30 88 399 487 B $5.30 120 404 524 B $5.30 98 380 478 B $5.30 101 381 482 B $2.95 76 343 419 B
0500 - 0600 $6.85 147 714 861 C $6.85 145 804 949 C $6.85 139 776 915 C $6.85 158 794 952 C $5.30 128 624 752 B
0600 - 0700 $6.85 102 831 933 C $6.85 93 898 991 C $6.85 126 830 956 C $6.85 108 888 996 C $5.30 69 770 839 C
0700 - 0800 $6.85 64 701 765 B $6.85 77 784 861 C $6.85 69 751 820 C $6.85 79 734 813 C $2.95 80 670 750 B
0800 - 0900 $5.30 39 619 658 B $5.30 34 618 652 B $5.30 36 639 675 B $5.30 44 680 724 B $2.95 48 531 579 B
0900 - 1000 $5.30 32 420 452 B $5.30 41 419 460 B $5.30 53 428 481 B $5.30 45 448 493 B $2.95 36 418 454 B
AM Time Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS
0400 - 0500 $5.30 99 416 515 B
0500 - 0600 $6.85 144 748 892 C
0600 - 0700 $6.85 106 840 946 C
0700 - 0800 $6.85 68 734 802 C
0800 - 0900 $5.30 42 612 654 B
0900 - 1000 $5.30 43 396 439 B
Thursday 08/06/20 Friday 08/07/20Monday 08/03/20 Tuesday 08/04/20 Wednesday 08/05/20
Monday 08/17/20 Tuesday 08/18/20 Wednesday 08/19/20
Wednesday 08/12/20 Thursday 08/13/20 Friday 08/14/20Monday 08/10/20 Tuesday 08/11/20
Monday 08/24/20 Tuesday 08/25/20
Thursday 08/20/20 Friday 08/21/20
Thursday 09/03/20 Friday 09/04/20Monday 08/31/20 Tuesday 09/01/20 Wednesday 09/02/20
Wednesday 08/26/20 Thursday 08/27/20 Friday 08/28/20
42
17
RCTC OPERATIONAL HIGHLIGHTS
On-Road Operations
RCTC Freeway Service Patrol (FSP) responded to 82 calls during the month of August.
Of those calls, 58 were to assist disabled vehicles, 14 calls to remove debris, and 10 were
in response to accidents in the Express Lanes.
43
18
FINANCIAL HIGHLIGHTS RCTC
RCTC 91 Express Lanes
Operating Statement
8/31/2020
Description Budget Dollar $ Percent (%)
Operating revenues:
Toll Revenue 5,822,954.09$ 4,292,400.00$ 1,530,554.09$ 35.7
Fee Revenue 480,142.97 408,416.67 71,726.30 17.6
Total operating revenues 6,303,097.06 4,700,816.67 1,602,280.39 34.1
Operating expenses:
Salaries and Benefits 109,695.39 107,550.00 (2,145.39) (2.0)
Legal Services 8,206.46 58,333.33 50,126.87 85.9
Advisory Services 897.14 12,500.00 11,602.86 92.8
Audit and Accounting Fees - 6,000.00 6,000.00 100.0
Service Fees (492.50) 2 3,333.33 3,825.83 114.8
Other Professional Services 47,345.24 436,833.33 389,488.09 89.2
Lease Expense 29,649.20 81,700.00 52,050.80 63.7
Operations (157,405.51) 2 497,833.33 655,238.84 131.6
Utilities 373.99 13,600.00 13,226.01 97.3
Supplies and Materials 48.48 5,000.00 4,951.52 99.0
Membership and Subscription Fees - 5,000.00 5,000.00 100.0
Office Equipment & Furniture (Non-Capital) - 2,500.00 2,500.00 100.0
Maintenance/Repairs 14,826.55 60,850.00 46,023.45 75.6
Training Seminars and Conferences - 383.33 383.33 100.0
Transportation Expenses - 666.67 666.67 100.0
Lodging - 583.33 583.33 100.0
Meals - 83.33 83.33 100.0
Other Staff Expenses - 83.33 83.33 100.0
Advertising - 45,833.33 45,833.33 100.0
Program Management 8,981.21 27,683.33 18,702.12 67.6
Program Operations 760,442.80 1,439,283.33 678,840.53 47.2
Litigation Settlement - - - N/A
Furniture & Equipment - 50,833.33 50,833.33 100.0
Improvements - - - N/A
Bad Debt Expense - - - N/A
Total operating expenses 822,568.45 2,856,466.67 2,033,898.22 71.2
Operating income (loss)5,480,528.61 1,844,350.00 3,636,178.61 197.2
Nonoperating revenues (expenses):
Interest Revenue 133,942.67 115,316.67 18,626.00 (16.2)
Other Miscellaneous Revenue 2.26 16.67 (14.41) 86.4
Interest Expense - (1,186,650.00) 1,186,650.00 (100.0)
Total nonoperating revenues (expenses)133,944.93 (1,071,316.67) 1,205,261.60 112.5
Transfers In - - - N/A
Transfers Out - (170,883.33) 170,883.33 (100.0)
Net income (loss) 5,614,473.54$ 602,150.00$ 5,012,323.54$ 832.4
1 Unaudited
2 Negatives are the result of FY20 accruals
YTD as of : YTD Variance
Actual1
44
19
JOINT AGENCY TRIP AND REVENUE STATISTICS
JOINT AGENCY TRAFFIC STATISTICS
45
20
JOINT AGENCY PERFORMANCE MEASURES
JOINT AGENCY TRANSPONDER DISTRIBUTION
Aug-20
Performance
CUSTOMER SERVICE
Call Wait Time Monthly Not to exceed 2 minutes 0:22
Abandon Rate Monthly No more than 4.0% 0.1%
Customer Satisfaction Monthly At least 75 outbound calls 80
VIOLATION PROCESSING
Response Time Monthly Within 2 business days of receipt 0.5
CUSA Violation Collection Rate Quarterly 70% or more 105%
CUSA Violation Collection Rate Annually 74% or more 105%
TRAFFIC OPERATIONS
Initial & Secondary Reviews Monthly Equal to or less than 15 days 0.8
* Plate Misread Errors Monthly Equal to or less than 0.4% 0.003%
CAS Response Time Monthly 0:20 (minutes) per call 0:00
ACCOUNTING
Monthly No more than 3 0
Monthly No more than 3 0
INFORMATION TECHNOLOGY
Back-office System Uptime Monthly 99% Availability 100%
Network Uptime Monthly 99% Availability 100%
CUSA = Cofiroute USA; CAS = OCTA Customer Assistance Specialists
* Plate Misread Error performance is current after a 60-day hold-back period; therefore, percentage reported here is for 2 months prior to the
month of this report.
OCTA Exceptions
RCTC Exceptions
REPORTING REQUIREMENT Reporting
P eriod
PERFORMANCE STANDARD
Tags % of Total Tags % of Total
Issued
To New Accounts 657 96.3% 707 95.5% 682 95.9%
Additional Tags to Existing Accounts 18 2.6% 24 3.2% 21 3.0%
Replacement Transponders 7 1.0% 9 1.2% 8 1.1%
Total Issued 682 740 711
Returned
Account Closures 4 0.2% 3 0.1% 4 0.1%
Accounts Downsizing 0 0.0%
Defective Transponders 2,101 99.8% 2,925 99.9% 2,513 99.9%
Total Returned 2,105 2,928 2,517
FY 2020-21T21 TRANSPONDER DISTRIBUTION August-20 July-20
Average To-Date
46
21
At the end of August 2020, the 91 Express Lanes had 150,745 active customer accounts and
345,105 transponders classified as Assigned.
Number of Accounts by Fiscal Year
As of August 31, 2020
Tags % of Total Tags % of Total
Issued
To New Accounts 16,116 99.8% 13,680 99.9% 14,898 99.8%
Additional Tags to Existing Accounts 28 0.2% 13 0.1% 21 0.1%
Replacement Transponders 10 0.1% 1 0.0% 6 0.0%
Total Issued 16,154 13,694 14,924
Returned
Account Closures
Accounts Downsizing
Defective Transponders
Total Returned
6C TRANSPONDER DISTRIBUTION August-20 July-20 FY 2020-21
Average To-Date
47
22
Incoming Email Activity
During August, the Anaheim Processing Center received 2,569 emails.
Operational Activity
Amid concerns about the spread of COVID-19 and following the governor’s guidance to
help reduce its spread, the 91 Express Lanes Customer Walk-In Center was closed in
March and will remain so until further notice. Operational activities in the Anaheim and
Corona locations continued to function with a combination of remote workers and core
staff located at the facilities. Core essential functions include aiding stranded motorists,
providing incident management services and dispatching emergency vehicles through the
traffic operations center. The call center remains open to respond to customer service
and violation calls.
48
Orange County Transportation Authority
Riverside County Transportation Commission
Status Report
September 2020
As of September 30, 2020
ATTACHMENT 3
49
2
Table of Contents
Operations Overview OCTA ....................................................................................................... 3
Traffic and Revenue Statistics for OCTA .................................................................................... 3
OCTA Traffic and Revenue Summary ........................................................................................ 5
OCTA Eastbound Peak-Hour Volumes ...................................................................................... 6
OCTA Westbound Peak-Hour Volumes ..................................................................................... 7
OCTA Operational Highlights ..................................................................................................... 8
Financial Highlights OCTA ......................................................................................................... 9
Operations Overview RCTC ......................................................................................................10
Traffic and Revenue Statistics for RCTC ...................................................................................10
RCTC Traffic and Revenue Summary .......................................................................................12
RCTC Peak-Hour Volumes .......................................................................................................13
RCTC Eastbound Peak-Hour Volumes .....................................................................................13
RCTC Westbound Peak-Hour Volumes ....................................................................................15
RCTC Operational Highlights ....................................................................................................17
Financial Highlights RCTC ........................................................................................................18
Joint Agency Trip and Revenue Statistics .................................................................................19
Joint Agency Traffic Statistics ...................................................................................................19
Joint Agency Performance Measures ........................................................................................20
Joint Agency Transponder Distribution ......................................................................................20
Incoming Email Activity .............................................................................................................22
Operational Activity ...................................................................................................................22
50
3
OPERATIONS OVERVIEW OCTA
TRAFFIC AND REVENUE STATISTICS FOR OCTA
Total traffic volume on the 91 Express Lanes for September 2020 was 1,172,239. This
represents a daily average of 39,075 vehicles. This is a 20.7 percent decrease in total
traffic volume from the same period last year, which totaled 1,477,581. Potential toll
revenue for September was $3,823,078, which represents a decrease of 13.9 percent
from the prior year’s total of $4,440,347. Carpool percentage for September was
21.6 percent as compared to the previous year’s rate of 25.9 percent. The decreases are
attributed to the coronavirus (COVID-19) pandemic and California Governor Newsom’s
orders for residents to stay-at-home and refrain from non-essential travel.
Month-to-date traffic and revenue data is summarized in the table below. The following
trip and revenue statistics tables represent all trips taken on the OCTA 91 Express Lanes
and associated potential revenue for the month of September 2020.
Current Month-to-Date (MTD) as of September 30, 2020
Trips
Sep-20
MTD
Actual
Sep-19
MTD
Actual
Yr-to-Yr
%
Variance
Full Toll Lanes 919,568 1,095,487 (16.1%)
3+ Lanes 252,671 382,094 (33.9%)
Total Gross Trips 1,172,239 1,477,581 (20.7%)
Revenue
Full Toll Lanes $3,770,761 $4,373,645 (13.8%)
3+ Lanes $52,317 $66,703 (21.6%)
Total Gross Revenue $3,823,078 $4,440,347 (13.9%)
Average Revenue per Trip
Average Full Toll Lanes $4.10 $3.99 $0.03
Average 3+ Lanes $0.21 $0.17 $0.24
Average Gross Revenue $3.26 $3.01 $0.08
51
4
The 2021 fiscal year-to-date traffic volume decreased by 25.2 percent and potential toll
revenue decreased by 18.2 percent, when compared with the same period last year.
Year-to-date average revenue per trip is $3.24.
Fiscal year-to-date traffic and revenue data are summarized in the table below. The
following trip and revenue statistics tables represent all trips taken on the OCTA
91 Express Lanes and associated potential revenue for the months of July 2020 through
September 2020.
Fiscal Year (FY) 2020-21 Year-to-Date (YTD) as of September 30, 2020
Trips
FY 2020-21
YTD
Actual
FY 2019-20
YTD
Actual
Yr-to-Yr
%
Variance
Full Toll Lanes 2,650,808 3,332,174 (20.4%)
3+ Lanes 766,024 1,237,000 (38.1%)
Total Gross Trips 3,416,832 4,569,174 (25.2%)
Revenue
Full Toll Lanes $10,920,716 $13,331,495 (18.1%)
3+ Lanes $157,534 $218,945 (28.0%)
Total Gross Revenue $11,078,250 $13,550,440 (18.2%)
Average Revenue per Trip
Average Full Toll Lanes $4.12 $4.00 3.0%
Average 3+ Lanes $0.21 $0.18 16.7%
Average Gross Revenue $3.24 $2.97 9.1%
52
5
OCTA Traffic and Revenue Summary
The chart below reflects the total trips breakdown between full toll trips and
high-occupancy vehicle (HOV3+) trips for FY 2020-21 on a monthly basis.
The chart below reflects the gross potential revenue breakdown between full toll trips and
HOV3+ trips for FY 2020-21 on a monthly basis.
53
6
OCTA EASTBOUND PEAK-HOUR VOLUMES
Peak-hour traffic in the eastbound direction reached or exceeded 90 percent of defined
capacity seven times during the month of September 2020. As demonstrated on the next
chart, westbound peak-hour traffic volumes top out at 68 percent of defined capacity.
PM Time Price HOV Vol. Cap. Price HOV Vol. Cap. Price HOV Vol. Cap. Price HOV Vol. Cap. Price HOV Vol. Cap.
1400 - 1500 $5.15 382 2,850 84% $5.15 373 2,871 84% $6.95 422 2,700 79%$7.35 576 3,075 90%
1500 - 1600 $5.25 522 2,859 84% $7.25 508 2,942 87%$6.25 526 3,253 96%$8.15 659 2,783 82%
1600 - 1700 $5.00 357 2,976 88% $7.00 339 2,802 82% $7.30 421 2,958 87% $7.95 454 2,766 81%
1700 - 1800 $4.90 373 2,706 80% $5.90 393 2,929 86% $7.70 396 2,709 80% $6.55 435 2,514 74%
1800 - 1900 $3.95 328 2,009 59% $3.95 364 2,127 63% $4.35 452 2,323 68% $6.55 517 2,176 64%
1900 - 2000 $3.85 261 1,059 31% $3.85 301 1,288 38% $5.60 336 1,424 42% $6.05 475 1,703 50%
PM Time Price HOV Vol. Cap. Price HOV Vol. Cap. Price HOV Vol. Cap. Price HOV Vol. Cap. Price HOV Vol. Cap.
1400 - 1500 $5.15 281 816 24% $5.15 346 2,594 76% $5.15 361 2,799 82% $6.95 413 2,810 83%$7.35 560 3,272 96%
1500 - 1600 $5.50 314 802 24% $5.25 454 2,642 78% $7.25 491 3,014 89%$6.25 518 3,530 104%$8.15 596 2,683 79%
1600 - 1700 $4.85 269 776 23% $5.00 360 2,918 86% $7.00 331 2,865 84% $7.30 431 2,959 87% $7.95 399 2,781 82%
1700 - 1800 $4.80 291 769 23% $4.90 389 2,734 80% $5.90 386 2,875 85% $7.70 380 2,662 78% $6.55 467 2,841 84%
1800 - 1900 $5.50 339 707 21% $3.95 364 2,004 59% $3.95 393 2,138 63% $4.35 400 2,150 63% $6.55 429 1,994 59%
1900 - 2000 $3.85 369 748 22% $3.85 240 1,003 30% $3.85 261 1,156 34% $5.60 305 1,181 35% $6.05 449 1,579 46%
PM Time Price HOV Vol. Cap. Price HOV Vol. Cap. Price HOV Vol. Cap. Price HOV Vol. Cap. Price HOV Vol. Cap.
1400 - 1500 $5.15 342 2,454 72% $5.15 351 2,782 82% $5.15 388 2,750 81% $6.95 430 2,824 83%$7.35 516 3,206 94%
1500 - 1600 $5.50 486 2,937 86% $5.25 508 2,825 83% $7.25 511 2,881 85%$6.25 529 3,273 96%$8.15 578 2,669 79%
1600 - 1700 $4.85 371 2,923 86% $5.00 299 2,870 84% $7.00 376 2,894 85% $7.30 392 2,848 84% $7.95 428 2,774 82%
1700 - 1800 $4.80 362 2,581 76% $4.90 390 2,797 82% $5.90 384 2,798 82% $7.70 392 2,547 75% $6.55 475 2,897 85%
1800 - 1900 $5.50 338 1,705 50% $3.95 356 2,048 60% $3.95 422 2,294 67% $4.35 428 2,593 76% $6.55 502 2,279 67%
1900 - 2000 $3.85 255 927 27% $3.85 237 1,010 30% $3.85 325 1,225 36% $5.60 362 1,432 42% $6.05 476 1,812 53%
PM Time Price HOV Vol. Cap. Price HOV Vol. Cap. Price HOV Vol. Cap. Price HOV Vol. Cap. Price HOV Vol. Cap.
1400 - 1500 $5.15 364 2,497 73% $5.15 403 2,843 84% $5.15 379 2,750 81% $6.95 435 2,997 88% $7.35 375 2,108 62%
1500 - 1600 $5.50 417 2,850 84% $5.25 512 2,738 81% $7.25 509 2,868 84%$6.25 506 3,250 96%$8.15 648 2,682 79%
1600 - 1700 $4.85 257 1,928 57% $5.00 360 3,021 89% $7.00 374 3,017 89% $7.30 402 2,851 84% $7.95 449 2,760 81%
1700 - 1800 $4.80 387 3,002 88% $4.90 360 2,755 81% $5.90 394 2,656 78% $7.70 379 2,427 71% $6.55 522 2,924 86%
1800 - 1900 $5.50 385 1,938 57% $3.95 416 2,189 64% $3.95 380 2,279 67% $4.35 468 2,613 77% $6.55 561 2,607 77%
1900 - 2000 $3.85 262 948 28% $3.85 249 1,078 32% $3.85 332 1,259 37% $5.60 375 1,493 44% $6.05 504 1,946 57%
PM Time Price HOV Vol. Cap. Price HOV Vol. Cap. Price HOV Vol. Cap. Price HOV Vol. Cap. Price HOV Vol. Cap.
1400 - 1500 $5.15 348 2,474 73% $5.15 375 2,858 84% $5.15 420 3,019 89%
1500 - 1600 $5.50 487 3,006 88% $5.25 498 2,622 77% $7.25 518 2,693 79%
1600 - 1700 $4.85 334 2,866 84% $5.00 361 3,082 91% $7.00 326 2,731 80%
1700 - 1800 $4.80 381 2,744 81% $4.90 376 2,813 83% $5.90 394 2,692 79%
1800 - 1900 $5.50 348 1,734 51% $3.95 378 2,285 67% $3.95 453 2,661 78%
1900 - 2000 $3.85 253 988 29% $3.85 294 1,113 33% $3.85 320 1,340 39%
09/30/20 Thursday 10/01/20 Friday 10/02/20Monday 09/28/20 Tuesday 09/29/20 Wednesday
09/23/20 Thursday 09/24/20 Friday 09/25/20Monday 09/21/20 Tuesday 09/22/20 Wednesday
Thursday 09/10/20 Friday 09/11/20
Monday 09/14/20 Tuesday 09/15/20 Wednesday 09/16/20 Thursday 09/17/20 Friday 09/18/20
Thursday 09/03/20 Friday 09/04/20
Monday 09/07/20 Tuesday 09/08/20 Wednesday 09/09/20
Monday 08/31/20 Tuesday 09/01/20 Wednesday 09/02/20
54
7
OCTA WESTBOUND PEAK-HOUR VOLUMES
AM Time Price HOV Vol. Cap. Price HOV Vol. Cap. Price HOV Vol. Cap. Price HOV Vol. Cap. Price HOV Vol. Cap.
0400 - 0500 $3.05 485 1,879 55% $3.05 453 1,648 48% $3.05 455 1,563 46% $3.05 310 1,040 31%
0500 - 0600 $4.95 567 2,216 65% $4.95 543 1,967 58% $4.95 532 1,986 58% $4.70 443 1,845 54%
0600 - 0700 $5.15 296 1,805 53% $5.15 326 1,946 57% $5.15 308 1,829 54% $4.95 238 1,577 46%
0700 - 0800 $5.65 251 1,940 57% $5.65 234 1,841 54% $5.65 267 1,985 58% $5.50 218 1,528 45%
0800 - 0900 $5.15 135 1,624 48% $5.15 143 1,654 49% $5.15 188 1,647 48% $4.95 158 1,244 37%
0900 - 1000 $4.10 120 1,165 34% $4.10 133 1,274 37% $4.10 179 1,597 47% $4.10 186 1,273 37%
AM Time Price HOV Vol. Cap. Price HOV Vol. Cap. Price HOV Vol. Cap. Price HOV Vol. Cap. Price HOV Vol. Cap.
0400 - 0500 $3.05 46 98 3% $3.05 455 1,600 47% $3.05 452 1,630 48% $3.05 437 1,480 44% $3.05 362 1,265 37%
0500 - 0600 $4.95 38 104 3% $4.95 549 2,125 63% $4.95 566 2,024 60% $4.95 539 1,993 59% $4.70 480 1,907 56%
0600 - 0700 $5.15 44 117 3% $5.15 277 1,748 51% $5.15 332 1,971 58% $5.15 311 1,888 56% $4.95 318 1,689 50%
0700 - 0800 $5.65 61 177 5% $5.65 276 1,895 56% $5.65 233 1,950 57% $5.65 242 1,863 55% $5.50 236 1,610 47%
0800 - 0900 $5.15 112 368 11% $5.15 163 1,712 50% $5.15 148 1,622 48% $5.15 150 1,505 44% $4.95 146 1,267 37%
0900 - 1000 $4.10 286 753 22% $4.10 159 1,296 38% $4.10 120 1,268 37% $4.10 134 1,225 36% $4.10 136 1,171 34%
AM Time Price HOV Vol. Cap. Price HOV Vol. Cap. Price HOV Vol. Cap. Price HOV Vol. Cap. Price HOV Vol. Cap.
0400 - 0500 $3.05 439 1,629 48% $3.05 437 1,509 44% $3.05 456 1,564 46% $3.05 452 1,526 45% $3.05 379 1,172 34%
0500 - 0600 $4.95 530 2,072 61% $4.95 612 2,307 68% $4.95 553 2,103 62% $4.95 561 2,062 61% $4.70 506 1,904 56%
0600 - 0700 $5.15 291 1,855 55% $5.15 288 1,801 53% $5.15 306 1,965 58% $5.15 324 1,890 56% $4.95 296 1,771 52%
0700 - 0800 $5.65 201 1,644 48% $5.65 252 2,064 61% $5.65 260 1,904 56% $5.65 265 1,989 59% $5.50 236 1,683 50%
0800 - 0900 $5.15 134 1,557 46% $5.15 153 1,835 54% $5.15 172 1,708 50% $5.15 165 1,667 49% $4.95 150 1,423 42%
0900 - 1000 $4.10 121 1,045 31% $4.10 120 1,358 40% $4.10 145 1,249 37% $4.10 138 1,278 38% $4.10 178 1,194 35%
AM Time Price HOV Vol. Cap. Price HOV Vol. Cap. Price HOV Vol. Cap. Price HOV Vol. Cap. Price HOV Vol. Cap.
0400 - 0500 $3.05 457 1,540 45% $3.05 486 1,558 46% $3.05 419 1,539 45% $3.05 446 1,495 44% $3.05 414 1,390 41%
0500 - 0600 $4.95 547 2,071 61% $4.95 591 2,252 66% $4.95 566 2,059 61% $4.95 546 2,058 61% $4.70 491 1,950 57%
0600 - 0700 $5.15 308 1,829 54% $5.15 288 1,869 55% $5.15 331 1,939 57% $5.15 292 1,852 54% $4.95 310 1,845 54%
0700 - 0800 $5.65 248 1,893 56% $5.65 281 2,003 59% $5.65 267 1,948 57% $5.65 264 1,877 55% $5.50 281 1,841 54%
0800 - 0900 $5.15 164 1,653 49% $5.15 156 1,581 47% $5.15 154 1,614 47% $5.15 168 1,622 48% $4.95 192 1,573 46%
0900 - 1000 $4.10 135 1,198 35% $4.10 131 1,231 36% $4.10 159 1,499 44% $4.10 165 1,289 38% $4.10 232 1,615 48%
AM Time Price HOV Vol. Cap. Price HOV Vol. Cap. Price HOV Vol. Cap. Price HOV Vol. Cap. Price HOV Vol. Cap.
0400 - 0500 $3.05 456 1,566 46% $3.05 429 1,560 46% $3.05 483 1,652 49%
0500 - 0600 $4.95 533 2,078 61% $4.95 598 2,206 65% $4.95 527 1,992 59%
0600 - 0700 $5.15 280 1,913 56% $5.15 306 1,828 54% $5.15 338 2,069 61%
0700 - 0800 $5.65 264 1,951 57% $5.65 279 2,025 60% $5.65 254 2,047 60%
0800 - 0900 $5.15 174 1,820 54% $5.15 164 1,822 54% $5.15 198 1,911 56%
0900 - 1000 $4.10 178 1,433 42% $4.10 156 1,416 42% $4.10 171 1,526 45%
Monday 09/28/20 Tuesday 09/29/20 Wednesday 09/30/20
Thursday 09/17/20 Friday 09/18/20
09/23/20
Thursday 10/01/20 Friday 10/02/20
Thursday 09/24/20 Friday 09/25/20
09/16/20
Monday 09/21/20 Tuesday 09/22/20 Wednesday
Monday 09/14/20 Tuesday 09/15/20 Wednesday
09/09/20 Thursday 09/10/20 Friday 09/11/20Monday 09/07/20 Tuesday 09/08/20 Wednesday
09/02/20 Thursday 09/03/20 Friday 09/04/20Monday 08/31/20 Tuesday 09/01/20 Wednesday
55
8
OCTA OPERATIONAL HIGHLIGHTS
On-Road Operations
OCTA customer assistance specialists (CAS) responded to 79 calls during the month of
September. Of those calls, 61 were to assist disabled vehicles and 15 calls to remove
debris. The CAS provided assistance to three accidents in the Express Lanes with one of
those accidents originating in the State Route 91 general purpose lanes.
91 Express Lanes Toll Entrance Gantries Infrastructure Project Update
OCTA is contracting with the California Department of Transportation to provide
construction and construction management services for the 91 Express Lanes Toll
Entrance Gantries Infrastructure Project. This project entails constructing new toll gantries
infrastructure at the three entrances of the OCTA 91 Express Lanes. Construction of the
gantries is scheduled to begin early 2021 and is expected to be completed in summer
2021. The schedule has been delayed by a few months as a result of preparing the final
design/construction package and awaiting the final comments from our project partners.
Electronic Toll and Traffic Management System Project Update
Kapsch TrafficCom USA, Inc., (Kapsch), the toll lanes system integrator for the
91 Express Lanes, completed the replacement of the Electronic Toll and Traffic
Management (ETTM) system at the current toll gantries in October 2019. This new lane
system is reading both the new 6C transponder protocol as well as the legacy Title 21
protocol. The next steps of the project include the replacement of the closed-circuit
television cameras along the corridor. The new toll gantries infrastructure, as mentioned
above, will house the new ETTM equipment. Once the gantries have been constructed,
Kapsch will commence installation.
56
9
FINANCIAL HIGHLIGHTS OCTA
57
10
OPERATIONS OVERVIEW RCTC
TRAFFIC AND REVENUE STATISTICS FOR RCTC
Total traffic volume on the 91 Express Lanes for September 2020 was 989,722. This
represents a daily average of 32,991 vehicles. This is a 23.9 percent decrease in total
traffic volume from the same period last year, which totaled 1,300,290. Potential toll
revenue for September was $3,486,103, which represents a decrease of 35 percent from
the prior year’s total of $5,361,366. Carpool percentage for September was 20.4 percent
as compared to the previous year’s rate of 24.3 percent. The decreases are attributed to
the COVID-19 pandemic and the Governor’s orders for residents to self-quarantine and
refrain from non-essential travel.
Month-to-date traffic and revenue data is summarized in the table below. The following
trip and revenue statistics tables represent all trips taken on the Riverside County
Transportation Commission (RCTC) 91 Express Lanes and associated potential revenue
for the month of September 2020.
MTD as of September 30, 2020
58
11
The 2021 fiscal year-to-date traffic volume decreased by 28.1 percent and potential toll
revenue decreased by 39 percent, when compared with the same period last year.
Year-to-date average revenue per trip is $3.43.
Fiscal year-to-date traffic and revenue data are summarized in the table below. The
following trip and revenue statistics tables represent all trips taken on the RCTC
91 Express Lanes and associated potential revenue for the months of July 2020 through
September 2020.
FY 2020-21 YTD as of September 30, 2020
Trips
FY 2020-21
YTD
Actual
Stantec
YTD
Projected
#
Variance
%
Variance
FY 2019-20
YTD
Actual
Yr-to-Yr
%
Variance
Full Toll Lanes 2,278,234 3,100,457 (822,223) (26.5%)2,985,890 (23.7%)
3+ Lanes 610,998 1,005,229 (394,231) (39.2%)1,031,571 (40.8%)
Total Gross Trips 2,889,232 4,105,686 (1,216,454) (29.6%)4,017,461 (28.1%)
Revenue
Full Toll Lanes $9,812,086 $13,068,386 ($3,256,300) (24.9%)$16,129,189 (39.2%)
3+ Lanes $106,007 $0 $106,007 $123,001 (13.8%)
Total Gross Revenue $9,918,092 $13,068,386 ($3,150,293) (24.1%)$16,252,190 (39.0%)
Average Revenue per Trip
Average Full Toll Lanes $4.31 $4.21 $0.10 2.4% $5.40 (20.2%)
Average 3+ Lanes $0.17 $0.00 $0.17 $0.12 41.7%
Average Gross Revenue $3.43 $3.18 $0.25 7.9% $4.05 (15.3%)
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12
RCTC Traffic and Revenue Summary
The chart below reflects the total trips broken down between full toll lanes and HOV3+
lanes for FY 2020-21 on a monthly basis.
The chart below reflects the gross potential revenue breakdown between full toll lanes
and HOV3+ lanes for FY 2020-21 on a monthly basis.
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13
RCTC PEAK-HOUR VOLUMES
In September, peak-hour toll rates were increased for several peak-period hours in
response to changes in traffic volume following earlier reductions due to the COVID-19
pandemic. Traffic volumes are being reviewed regularly, and a plan is in place to monitor
traffic volumes and adjust toll rates until traffic returns to pre COVID-19 volumes.
RCTC EASTBOUND PEAK-HOUR VOLUMES
Eastbound PM Peak - County Line to McKinley
PM Time Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS
1400 - 1500 $5.30 208 1094 1,302 F $7.95 197 1130 1,327 F $9.95 236 1,087 1,323 F $17.95 430 1,403 1,833 F
1500 - 1600 $8.95 243 979 1,222 E $12.95 252 1028 1,280 E $12.95 301 1,121 1,422 F $18.95 512 1,279 1,791 F
1600 - 1700 $6.95 152 1100 1,252 E $6.95 154 1027 1,181 D $7.95 225 1,132 1,357 F $10.95 298 1,122 1,420 F
1700 - 1800 $5.30 184 942 1,126 D $5.30 188 994 1,182 D $5.30 198 1,066 1,264 E $6.95 304 1,041 1,345 F
1800 - 1900 $5.30 144 675 819 C $5.30 161 806 967 C $5.30 220 877 1,097 D $5.30 284 903 1,187 D
1900 - 2000 $2.25 113 338 451 B $2.25 149 438 587 B $2.25 194 574 768 B $2.25 264 730 994 C
PM Time Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS
1400 - 1500 $5.30 135 258 393 A $5.30 184 924 1,108 D $7.95 196 1,195 1,391 F $9.95 220 1,085 1,305 F $17.95 296 1,217 1,513 F
1500 - 1600 $8.95 146 223 369 A $8.95 230 891 1,121 D $12.95 264 1,033 1,297 E $12.95 270 1,154 1,424 F $18.95 317 978 1,295 E
1600 - 1700 $6.95 123 258 381 A $6.95 177 1,048 1,225 E $6.95 157 1,054 1,211 E $7.95 189 1,043 1,232 E $10.95 230 1,145 1,375 F
1700 - 1800 $5.30 132 253 385 A $5.30 166 881 1,047 D $5.30 179 1,001 1,180 D $5.30 196 965 1,161 D $6.95 274 1,062 1,336 F
1800 - 1900 $5.30 151 199 350 A $5.30 155 675 830 C $5.30 171 730 901 C $5.30 175 762 937 C $5.30 230 832 1,062 D
1900 - 2000 $2.25 176 221 397 A $2.25 105 310 415 B $2.25 116 356 472 B $2.25 148 423 571 B $2.25 214 676 890 C
PM Time Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS
1400 - 1500 $5.30 166 920 1,086 D $5.30 190 1,019 1,209 E $7.95 180 1,027 1,207 E $10.95 230 1,001 1,231 E $19.95 319 1,282 1,601 F
1500 - 1600 $8.95 247 944 1,191 D $9.95 248 952 1,200 D $13.95 277 949 1,226 E $13.95 265 1,122 1,387 F $20.95 339 958 1,297 E
1600 - 1700 $6.95 160 981 1,141 D $6.95 161 1,011 1,172 D $6.95 171 1,065 1,236 E $7.95 199 1,109 1,308 F $12.95 215 1,053 1,268 E
1700 - 1800 $5.30 160 856 1,016 D $5.30 173 905 1,078 D $5.30 184 985 1,169 D $5.30 198 1,007 1,205 E $6.95 241 1,059 1,300 E
1800 - 1900 $5.30 134 529 663 B $5.30 150 617 767 B $5.30 216 767 983 C $5.30 202 932 1,134 D $5.30 235 889 1,124 D
1900 - 2000 $2.25 99 265 364 A $2.25 105 306 411 B $2.25 151 433 584 B $2.25 187 574 761 B $2.25 239 756 995 C
PM Time Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS
1400 - 1500 $5.30 201 967 1,168 D $5.30 203 1,050 1,253 E $7.95 203 1,018 1,221 E $10.95 224 1,143 1,367 F $19.95 249 967 1,216 E
1500 - 1600 $8.95 202 1,062 1,264 E $9.95 260 891 1,151 D $13.95 238 966 1,204 E $13.95 247 1,138 1,385 F $20.95 435 1,121 1,556 F
1600 - 1700 $6.95 131 771 902 C $6.95 182 1,043 1,225 E $6.95 171 1,043 1,214 E $7.95 217 1,043 1,260 E $12.95 322 1,258 1,580 F
1700 - 1800 $5.30 192 964 1,156 D $5.30 141 898 1,039 D $5.30 189 927 1,116 D $5.30 190 938 1,128 D $6.95 320 1,238 1,558 F
1800 - 1900 $5.30 170 633 803 C $5.30 169 705 874 C $5.30 156 722 878 C $5.30 229 949 1,178 D $5.30 341 1,031 1,372 F
1900 - 2000 $2.25 106 270 376 A $2.25 115 356 471 B $2.25 142 426 568 B $2.25 181 590 771 B $2.25 270 818 1,088 D
PM Time Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS
1400 - 1500 $5.30 172 936 1,108 D $5.30 186 1,048 1,234 E $7.95 220 1,178 1,398 F
1500 - 1600 $8.95 249 970 1,219 E $9.95 251 879 1,130 D $13.95 277 970 1,247 E
1600 - 1700 $6.95 161 980 1,141 D $6.95 180 1,065 1,245 E $6.95 144 1,002 1,146 D
1700 - 1800 $5.30 179 875 1,054 D $5.30 180 989 1,169 D $5.30 210 948 1,158 D
1800 - 1900 $5.30 155 582 737 B $5.30 169 729 898 C $5.30 232 875 1,107 D
1900 - 2000 $2.25 100 283 383 A $2.25 135 377 512 B $2.25 160 481 641 B
Wednesday 09/30/20 Thursday 10/01/20 Friday 10/02/20Monday 09/28/20 Tuesday 09/29/20
Thursday 09/24/20 Friday 09/25/20Monday 09/21/20 Tuesday 09/22/20 Wednesday 09/23/20
Wednesday 09/16/20 Thursday 09/17/20 Friday 09/18/20Monday 09/14/20 Tuesday 09/15/20
Monday 09/07/20 Tuesday 09/08/20 Wednesday 09/09/20
Wednesday 09/02/20 Thursday 09/03/20 Friday 09/04/20Monday 08/31/20 Tuesday 09/01/20
Thursday 09/10/20 Friday 09/11/20
61
14
Eastbound PM Peak - County Line to I-15 South
PM Time Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS
1400 - 1500 $5.30 108 739 847 C $5.30 110 734 844 C $5.30 117 722 839 C $5.30 109 509 618 B
1500 - 1600 $5.30 131 714 845 C $5.30 123 762 885 C $5.30 127 811 938 C $5.30 76 204 280 A
1600 - 1700 $2.95 76 763 839 C $2.95 85 813 898 C $2.95 83 812 895 C $2.95 104 518 622 B
1700 - 1800 $2.95 81 681 762 B $2.95 86 721 807 C $2.95 98 680 778 B $2.95 120 500 620 B
1800 - 1900 $2.95 62 523 585 B $2.95 94 562 656 B $2.95 85 614 699 B $2.95 146 516 662 B
1900 - 2000 $2.95 65 271 336 A $2.95 86 323 409 B $2.95 64 348 412 B $2.95 134 493 627 B
PM Time Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS
1400 - 1500 $5.30 74 178 252 A $5.30 94 700 794 B $5.30 104 882 986 C $5.30 124 681 805 C $5.30 141 778 919 C
1500 - 1600 $5.30 79 181 260 A $5.30 108 671 779 B $5.30 104 798 902 C $5.30 109 881 990 C $5.30 141 683 824 C
1600 - 1700 $2.95 66 156 222 A $2.95 81 759 840 C $2.95 89 814 903 C $2.95 84 758 842 C $2.95 105 664 769 B
1700 - 1800 $2.95 76 160 236 A $2.95 86 632 718 B $2.95 98 759 857 C $2.95 95 689 784 B $2.95 103 611 714 B
1800 - 1900 $2.95 76 138 214 A $2.95 75 521 596 B $2.95 91 548 639 B $2.95 101 538 639 B $2.95 118 550 668 B
1900 - 2000 $2.95 91 145 236 A $2.95 62 248 310 A $2.95 70 280 350 A $2.95 63 263 326 A $2.95 123 443 566 B
PM Time Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS
1400 - 1500 $5.30 99 638 737 B $5.30 88 737 825 C $5.30 108 754 862 C $5.30 120 733 853 C $5.30 136 791 927 C
1500 - 1600 $5.30 107 748 855 C $5.30 120 759 879 C $5.30 135 757 892 C $5.30 133 878 1,011 D $5.30 147 655 802 C
1600 - 1700 $2.95 87 798 885 C $2.95 71 814 885 C $2.95 88 787 875 C $2.95 79 794 873 C $2.95 109 680 789 B
1700 - 1800 $2.95 96 625 721 B $2.95 94 672 766 B $2.95 98 715 813 C $2.95 107 667 774 B $2.95 120 667 787 B
1800 - 1900 $2.95 67 419 486 B $2.95 79 496 575 B $2.95 88 581 669 B $2.95 96 703 799 B $2.95 126 585 711 B
1900 - 2000 $2.95 61 243 304 A $2.95 61 273 334 A $2.95 82 293 375 A $2.95 92 376 468 B $2.95 122 434 556 B
PM Time Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS
1400 - 1500 $5.30 98 622 720 B $5.30 112 703 815 C $5.30 102 734 836 C $5.30 120 789 909 C $5.30 106 553 659 B
1500 - 1600 $5.30 106 760 866 C $5.30 125 741 866 C $5.30 118 763 881 C $5.30 125 880 1,005 D $5.30 150 705 855 C
1600 - 1700 $2.95 61 575 636 B $2.95 95 821 916 C $2.95 90 815 905 C $2.95 100 746 846 C $2.95 90 479 569 B
1700 - 1800 $2.95 109 829 938 C $2.95 82 674 756 B $2.95 104 673 777 B $2.95 99 616 715 B $2.95 115 430 545 B
1800 - 1900 $2.95 92 503 595 B $2.95 81 507 588 B $2.95 86 587 673 B $2.95 97 677 774 B $2.95 156 562 718 B
1900 - 2000 $2.95 64 234 298 A $2.95 71 268 339 A $2.95 99 290 389 A $2.95 100 363 463 B $2.95 146 471 617 B
PM Time Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS
1400 - 1500 $5.30 96 611 707 B $5.30 111 733 844 C $5.30 103 760 863 C
1500 - 1600 $5.30 96 785 881 C $5.30 119 685 804 C $5.30 102 639 741 B
1600 - 1700 $2.95 83 752 835 C $2.95 82 833 915 C $2.95 81 781 862 C
1700 - 1800 $2.95 78 651 729 B $2.95 111 687 798 B $2.95 73 673 746 B
1800 - 1900 $2.95 76 425 501 B $2.95 89 590 679 B $2.95 128 662 790 B
1900 - 2000 $2.95 63 264 327 A $2.95 83 272 355 A $2.95 79 344 423 B
Thursday 10/01/20 Friday 10/02/20Monday 09/28/20 Tuesday 09/29/20 Wednesday 09/30/20
Wednesday 09/23/20 Thursday 09/24/20 Friday 09/25/20Monday 09/21/20 Tuesday 09/22/20
Thursday 09/17/20 Friday 09/18/20Monday 09/14/20 Tuesday 09/15/20 Wednesday 09/16/20
Wednesday 09/09/20 Thursday 09/10/20 Friday 09/11/20Monday 09/07/20 Tuesday 09/08/20
Monday 08/31/20 Tuesday 09/01/20 Wednesday 09/02/20 Thursday 09/03/20 Friday 09/04/20
62
15
RCTC WESTBOUND PEAK-HOUR VOLUMES
Westbound AM Peak - McKinley to County Line
AM Time Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS
0400 - 0500 $6.95 230 942 1,172 D $6.95 215 789 1,004 D $6.95 197 743 940 C $4.20 138 377 515 B
0500 - 0600 $9.95 344 968 1,312 E $9.95 284 697 981 C $9.95 286 730 1,016 D $6.95 238 801 1,039 D
0600 - 0700 $9.95 143 815 958 C $9.95 189 1046 1,235 E $9.95 162 928 1,090 D $6.95 141 856 997 C
0700 - 0800 $6.95 154 994 1,148 D $6.95 137 986 1,123 D $6.95 173 1,013 1,186 D $5.30 135 768 903 C
0800 - 0900 $6.95 71 745 816 C $6.95 82 702 784 B $6.95 93 720 813 C $4.20 76 590 666 B
0900 - 1000 $6.95 71 435 506 B $6.95 91 487 578 B $6.95 93 534 627 B $4.20 93 498 591 B
AM Time Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS
0400 - 0500 $6.95 10 32 42 A $6.95 188 701 889 C $6.95 193 759 952 C $6.95 186 684 870 C $4.20 174 449 623 B
0500 - 0600 $9.95 18 24 42 A $9.95 296 910 1,206 E $9.95 287 671 958 C $9.95 308 727 1,035 D $6.95 235 858 1,093 D
0600 - 0700 $9.95 16 58 74 A $9.95 137 755 892 C $9.95 199 993 1,192 D $9.95 188 931 1,119 D $6.95 188 836 1,024 D
0700 - 0800 $6.95 31 68 99 A $6.95 167 1,005 1,172 D $6.95 152 1,067 1,219 E $6.95 162 1,010 1,172 D $5.30 155 793 948 C
0800 - 0900 $6.95 54 156 210 A $6.95 87 745 832 C $6.95 92 679 771 B $6.95 77 697 774 B $4.20 66 533 599 B
0900 - 1000 $6.95 176 277 453 B $6.95 72 474 546 B $6.95 73 558 631 B $6.95 74 494 568 B $4.20 77 483 560 B
AM Time Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS
0400 - 0500 $6.95 178 682 860 C $6.95 189 616 805 C $6.95 207 703 910 C $6.95 201 678 879 C $4.20 192 388 580 B
0500 - 0600 $9.95 294 823 1,117 D $9.95 365 971 1,336 E $9.95 301 726 1,027 D $9.95 315 791 1,106 D $6.95 260 823 1,083 D
0600 - 0700 $9.95 147 862 1,009 D $9.95 146 791 937 C $9.95 187 1,030 1,217 E $9.95 164 919 1,083 D $6.95 178 889 1,067 D
0700 - 0800 $6.95 114 686 800 B $6.95 176 1,121 1,297 E $6.95 170 1,017 1,187 D $6.95 166 1,015 1,181 D $5.30 162 830 992 C
0800 - 0900 $6.95 84 834 918 C $6.95 72 842 914 C $6.95 90 709 799 B $6.95 91 687 778 B $4.20 81 616 697 B
0900 - 1000 $6.95 61 388 449 B $6.95 49 488 537 B $6.95 87 481 568 B $6.95 86 455 541 B $4.20 77 422 499 B
AM Time Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS
0400 - 0500 $6.95 192 636 828 C $6.95 208 633 841 C $6.95 184 728 912 C $6.95 202 631 833 C $4.20 180 383 563 B
0500 - 0600 $9.95 305 822 1,127 D $9.95 325 994 1,319 E $9.95 298 701 999 C $9.95 280 748 1,028 D $6.95 262 838 1,100 D
0600 - 0700 $9.95 162 865 1,027 D $9.95 139 812 951 C $9.95 175 945 1,120 D $9.95 158 885 1,043 D $6.95 186 905 1,091 D
0700 - 0800 $6.95 160 1,020 1,180 D $6.95 154 1,020 1,174 D $6.95 168 994 1,162 D $6.95 164 999 1,163 D $5.30 160 947 1,107 D
0800 - 0900 $6.95 86 691 777 B $6.95 79 705 784 B $6.95 99 694 793 B $6.95 92 704 796 B $4.20 99 612 711 B
0900 - 1000 $6.95 77 465 542 B $6.95 65 467 532 B $6.95 88 512 600 B $6.95 82 488 570 B $4.20 105 486 591 B
AM Time Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS
0400 - 0500 $6.95 198 671 869 C $6.95 190 679 869 C $6.95 223 750 973 C
0500 - 0600 $9.95 292 869 1,161 D $9.95 369 953 1,322 E $9.95 299 699 998 C
0600 - 0700 $9.95 143 971 1,114 D $9.95 145 838 983 C $9.95 207 1,083 1,290 E
0700 - 0800 $6.95 157 1,064 1,221 E $6.95 165 1,086 1,251 E $6.95 162 1,171 1,333 E
0800 - 0900 $6.95 103 839 942 C $6.95 101 822 923 C $6.95 120 905 1,025 D
0900 - 1000 $6.95 86 554 640 B $6.95 64 560 624 B $6.95 92 612 704 B
Wednesday 09/30/20
Friday 09/25/20
Thursday 10/01/20 Friday 10/02/20
09/14/20 Tuesday 09/15/20
Monday 09/28/20 Tuesday 09/29/20
Thursday 09/24/20
08/31/20 Tuesday 09/01/20
Thursday
Monday 09/21/20 Tuesday 09/22/20 Wednesday 09/23/20
Wednesday 09/16/20 Thursday 09/17/20 Friday 09/18/20Monday
09/10/20 Friday 09/11/20Monday 09/07/20 Tuesday 09/08/20 Wednesday 09/09/20
Wednesday 09/02/20 Thursday 09/03/20 Friday 09/04/20Monday
63
16
Westbound AM Peak - I-15 North to County Line
AM Time Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS
0400 - 0500 $5.30 119 447 566 B $5.30 100 380 480 B $5.30 118 374 492 B $2.95 81 305 386 A
0500 - 0600 $6.85 145 781 926 C $6.85 167 734 901 C $6.85 160 749 909 C $5.30 109 635 744 B
0600 - 0700 $6.85 125 840 965 C $6.85 119 827 946 C $6.85 131 812 943 C $5.30 70 646 716 B
0700 - 0800 $6.85 80 773 853 C $6.85 91 731 822 C $6.85 90 743 833 C $2.95 61 593 654 B
0800 - 0900 $5.30 42 611 653 B $5.30 49 644 693 B $5.30 53 656 709 B $2.95 42 486 528 B
0900 - 1000 $5.30 44 450 494 B $5.30 37 446 483 B $5.30 55 491 546 B $2.95 73 439 512 B
AM Time Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS
0400 - 0500 $5.30 21 25 46 A $5.30 94 453 547 B $5.30 100 418 518 B $5.30 111 393 504 B $2.95 85 375 460 B
0500 - 0600 $6.85 15 42 57 A $6.85 152 766 918 C $6.85 156 761 917 C $6.85 141 732 873 C $5.30 125 661 786 B
0600 - 0700 $6.85 13 44 57 A $6.85 107 852 959 C $6.85 135 888 1,023 D $6.85 115 868 983 C $5.30 106 675 781 B
0700 - 0800 $6.85 20 57 77 A $6.85 82 704 786 B $6.85 76 768 844 C $6.85 65 762 827 C $2.95 82 627 709 B
0800 - 0900 $5.30 30 89 119 A $5.30 53 709 762 B $5.30 43 620 663 B $5.30 47 584 631 B $2.95 58 481 539 B
0900 - 1000 $5.30 60 145 205 A $5.30 60 487 547 B $5.30 45 396 441 B $5.30 55 446 501 B $2.95 50 393 443 B
AM Time Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS
0400 - 0500 $5.30 99 433 532 B $5.30 97 404 501 B $5.30 100 406 506 B $5.30 101 380 481 B $2.95 104 346 450 B
0500 - 0600 $6.85 138 726 864 C $6.85 174 790 964 C $6.85 161 786 947 C $6.85 163 755 918 C $5.30 144 649 793 B
0600 - 0700 $6.85 113 856 969 C $6.85 125 877 1,002 D $6.85 138 882 1,020 D $6.85 138 861 999 C $5.30 104 742 846 C
0700 - 0800 $6.85 71 743 814 C $6.85 93 837 930 C $6.85 76 738 814 C $6.85 82 782 864 C $2.95 78 658 736 B
0800 - 0900 $5.30 33 615 648 B $5.30 40 673 713 B $5.30 55 653 708 B $5.30 54 631 685 B $2.95 40 536 576 B
0900 - 1000 $5.30 52 385 437 B $5.30 56 457 513 B $5.30 43 459 502 B $5.30 51 455 506 B $2.95 58 397 455 B
AM Time Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS
0400 - 0500 $5.30 115 412 527 B $5.30 120 371 491 B $5.30 83 419 502 B $5.30 123 364 487 B $2.95 98 323 421 B
0500 - 0600 $6.85 155 751 906 C $6.85 166 816 982 C $6.85 155 837 992 C $6.85 162 781 943 C $5.30 140 640 780 B
0600 - 0700 $6.85 128 838 966 C $6.85 110 916 1,026 D $6.85 143 837 980 C $6.85 106 837 943 C $5.30 108 737 845 C
0700 - 0800 $6.85 92 735 827 C $6.85 88 788 876 C $6.85 105 781 886 C $6.85 102 768 870 C $2.95 102 680 782 B
0800 - 0900 $5.30 47 663 710 B $5.30 44 655 699 B $5.30 55 645 700 B $5.30 64 673 737 B $2.95 56 582 638 B
0900 - 1000 $5.30 52 433 485 B $5.30 43 487 530 B $5.30 56 470 526 B $5.30 56 451 507 B $2.95 74 420 494 B
AM Time Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS
0400 - 0500 $5.30 125 405 530 B $5.30 110 412 522 B $5.30 124 410 534 B
0500 - 0600 $6.85 143 748 891 C $6.85 155 773 928 C $6.85 151 782 933 C
0600 - 0700 $6.85 106 844 950 C $6.85 127 880 1,007 D $6.85 122 918 1,040 D
0700 - 0800 $6.85 99 757 856 C $6.85 95 792 887 C $6.85 100 761 861 C
0800 - 0900 $5.30 42 709 751 B $5.30 53 750 803 C $5.30 43 790 833 C
0900 - 1000 $5.30 57 454 511 B $5.30 54 534 588 B $5.30 52 514 566 B
Thursday 10/01/20 Friday 10/02/20Monday 09/28/20 Tuesday 09/29/20 Wednesday 09/30/20
Wednesday 09/23/20 Thursday 09/24/20 Friday 09/25/20Monday 09/21/20 Tuesday 09/22/20
Thursday 09/17/20 Friday 09/18/20Monday 09/14/20 Tuesday 09/15/20 Wednesday 09/16/20
Wednesday 09/09/20 Thursday 09/10/20 Friday 09/11/20Monday 09/07/20 Tuesday 09/08/20
Monday 08/31/20 Tuesday 09/01/20 Wednesday 09/02/20 Thursday 09/03/20 Friday 09/04/20
64
17
RCTC OPERATIONAL HIGHLIGHTS
On-Road Operations
RCTC Freeway Service Patrol responded to 95 calls during the month of September. Of
those calls, 56 were to assist disabled vehicles, 13 calls to remove debris, and 26 were
in response to accidents in the Express Lanes.
65
18
FINANCIAL HIGHLIGHTS RCTC
RCTC 91 Express Lanes
Operating Statement
9/30/2020
Description Budget Dollar $ Percent (%)
Operating revenues:
Toll Revenue 8,893,857.47$ 6,438,600.00$ 2,455,257.47$ 38.1
Fee Revenue 729,733.08 612,625.00 117,108.08 19.1
Total operating revenues 9,623,590.55 7,051,225.00 2,572,365.55 36.5
Operating expenses:
Salaries and Benefits 158,305.33 161,325.00 3,019.67 1.9
Legal Services 16,931.96 87,500.00 70,568.04 80.6
Advisory Services 2,469.14 18,750.00 16,280.86 86.8
Audit and Accounting Fees - 9,000.00 9,000.00 100.0
Service Fees (492.50) 2 5,000.00 5,492.50 109.9
Other Professional Services 64,854.44 655,250.00 590,395.56 90.1
Lease Expense 44,926.15 122,550.00 77,623.85 63.3
Operations 285,573.24 746,750.00 461,176.76 61.8
Utilities 1,960.19 20,400.00 18,439.81 90.4
Supplies and Materials 48.48 7,500.00 7,451.52 99.4
Membership and Subscription Fees 6,954.25 7,500.00 545.75 7.3
Office Equipment & Furniture (Non-Capital) - 3,750.00 3,750.00 100.0
Maintenance/Repairs 15,611.55 91,275.00 75,663.45 82.9
Training Seminars and Conferences - 575.00 575.00 100.0
Transportation Expenses - 1,000.00 1,000.00 100.0
Lodging - 875.00 875.00 100.0
Meals - 125.00 125.00 100.0
Other Staff Expenses - 125.00 125.00 100.0
Advertising - 68,750.00 68,750.00 100.0
Program Management 18,812.24 41,525.00 22,712.76 54.7
Program Operations 1,579,996.09 2,158,925.00 578,928.91 26.8
Litigation Settlement - - - N/A
Furniture & Equipment - 76,250.00 76,250.00 100.0
Improvements - - - N/A
Bad Debt Expense - - - N/A
Total operating expenses 2,195,950.56 4,284,700.00 2,088,749.44 48.7
Operating income (loss)7,427,639.99 2,766,525.00 4,661,114.99 168.5
Nonoperating revenues (expenses):
Interest Revenue 196,885.81 172,975.00 23,910.81 (13.8)
Other Miscellaneous Revenue 4.32 25.00 (20.68) 82.7
Interest Expense (7,391,059.39) (1,779,975.00) (5,611,084.39) 315.2
Total nonoperating revenues (expenses)(7,194,169.26) (1,606,975.00) (5,587,194.26) (347.7)
Transfers In - - - N/A
Transfers Out - (256,325.00) 256,325.00 (100.0)
Net income (loss) 233,470.73$ 903,225.00$ (669,754.27)$ (74.2)
1 Unaudited
2 Negatives are the result of FY20 accruals
YTD as of : YTD Variance
Actual1
66
19
JOINT AGENCY TRIP AND REVENUE STATISTICS
JOINT AGENCY TRAFFIC STATISTICS
MULTI AGENCY TRIP AND REVENUE STATISTICS
MONTH ENDING September 30, 2020
MTD
Transactions by
Agency
Transactions
Using Both
Segments
% Using Both
Segments Revenue
Westbound
OCTA 565,994 351,958 62% $1,558,367
RCTC 492,726 351,958 71% $1,705,880
I -15 202,720 147,825 73% $668,409
McKinley 290,006 204,133 70% $1,037,472
Eastbound
OCTA 606,245 365,413 60% $2,264,711
RCTC 496,996 365,413 74% $1,780,223
I -15 189,193 147,001 78% $478,999
McKinley 307,803 218,412 71% $1,301,224
67
20
JOINT AGENCY PERFORMANCE MEASURES
JOINT AGENCY TRANSPONDER DISTRIBUTION
68
21
At the end of September 2020, the 91 Express Lanes had 151,250 active customer accounts and
362,194 transponders classified as assigned.
Number of Accounts by FY
As of September 30, 2020
69
22
Incoming Email Activity
During September, the Anaheim Processing Center received 2,801 emails.
Operational Activity
Amid concerns about the spread of COVID-19 and following the Governor’s guidance to
help reduce its spread, the 91 Express Lanes Customer Walk-In Center was closed in
March and will remain so until further notice. Operational activities in the Anaheim and
Corona locations continued to function with a combination of remote workers and core
staff located at the facilities. Core essential functions include aiding stranded motorists,
providing incident management services, and dispatching emergency vehicles through
the traffic operations center. The call center remains open to respond to customer service
and violation calls.
70
Orange County Transportation Authority
Riverside County Transportation Commission
Status Report
October 2020
As of October 31, 2020
ATTACHMENT 4
71
2
Table of Contents
Operations Overview OCTA ....................................................................................................... 3
Traffic and Revenue Statistics for OCTA .................................................................................... 3
OCTA Traffic and Revenue Summary ........................................................................................ 5
OCTA Eastbound Peak-Hour Volumes ...................................................................................... 6
OCTA Westbound Peak-Hour Volumes ..................................................................................... 7
OCTA Operational Highlights ..................................................................................................... 8
Financial Highlights OCTA ......................................................................................................... 9
Operations Overview RCTC ....................................................................................................... 9
Traffic and Revenue Statistics for RCTC ...................................................................................10
RCTC Traffic and Revenue Summary .......................................................................................12
RCTC Peak-Hour Volumes .......................................................................................................13
RCTC Eastbound Peak-Hour Volumes .....................................................................................13
RCTC Westbound Peak-Hour Volumes ....................................................................................15
RCTC Operational Highlights ....................................................................................................17
Financial Highlights RCTC ........................................................................................................18
Joint Agency Trip and Revenue Statistics .................................................................................19
Joint Agency Traffic Statistics ...................................................................................................19
Joint Agency Performance Measures ........................................................................................20
Joint Agency Transponder Distribution ......................................................................................20
Incoming Email Activity .............................................................................................................21
Operational Activity ...................................................................................................................21
72
3
OPERATIONS OVERVIEW OCTA
TRAFFIC AND REVENUE STATISTICS FOR OCTA
Total traffic volume on the 91 Express Lanes for October 2020 was 1,326,289. This
represents a daily average of 42,784 vehicles. This is a 13.2 percent decrease in total
traffic volume from the same period last year, which totaled 1,527,291. Potential toll
revenue for October was $4,322,649, which represents a decrease of 9.7 percent from
the prior year’s total of $4,789,084. Carpool percentage for October was 20.9 percent as
compared to the previous year’s rate of 23.5 percent. The decreases are attributed to the
coronavirus (COVID-19) pandemic and California Governor Newsom’s orders for
residents to stay-at-home and refrain from non-essential travel.
Month-to-date traffic and revenue data is summarized in the table below. The following
trip and revenue statistics tables represent all trips taken on the Orange County
Transportation Authority (OCTA) 91 Express Lanes and associated potential revenue for
the month of October 2020.
Current Month-to-Date (MTD) as of October 31, 2020
Trips
Oct-20
MTD
Actual
Oct-19
MTD
Actual
Yr-to-Yr
%
Variance
Full Toll Lanes 1,048,523 1,167,703 (10.2%)
3+ Lanes 277,766 359,588 (22.8%)
Total Gross Trips 1,326,289 1,527,291 (13.2%)
Revenue
Full Toll Lanes $4,269,601 $4,718,326 (9.5%)
3+ Lanes $53,048 $70,758 (25.0%)
Total Gross Revenue $4,322,649 $4,789,084 (9.7%)
Average Revenue per Trip
Average Full Toll Lanes $4.07 $4.04 0.7%
Average 3+ Lanes $0.19 $0.20 (5.0%)
Average Gross Revenue $3.26 $3.14 3.8%
73
4
The 2021 fiscal year-to-date traffic volume decreased by 22.2 percent and potential toll
revenue decreased by 16 percent, when compared with the same period last year.
Year-to-date average revenue per trip is $3.25.
Fiscal year-to-date traffic and revenue data are summarized in the table below. The
following trip and revenue statistics tables represent all trips taken on the OCTA
91 Express Lanes and associated potential revenue for the months of July 2020 through
October 2020.
Fiscal Year (FY) 2020-21 Year-to-Date as of October 31, 2020
Trips
FY 2020-21
YTD
Actual
FY 2019-20
YTD
Actual
Yr-to-Yr
%
Variance
Full Toll Lanes 3,699,331 4,499,877 (17.8%)
3+ Lanes 1,043,790 1,596,588 (34.6%)
Total Gross Trips 4,743,121 6,096,465 (22.2%)
Revenue
Full Toll Lanes $15,190,317 $18,049,821 (15.8%)
3+ Lanes $210,582 $289,703 (27.3%)
Total Gross Revenue $15,400,899 $18,339,524 (16.0%)
Average Revenue per Trip
Average Full Toll Lanes $4.11 $4.01 2.5%
Average 3+ Lanes $0.20 $0.18 11.1%
Average Gross Revenue $3.25 $3.01 8.0%
74
5
OCTA Traffic and Revenue Summary
The chart below reflects the total trips breakdown between full toll trips and
high-occupancy vehicle (HOV3+) trips for FY 2020-21 on a monthly basis.
The chart below reflects the gross potential revenue breakdown between full toll trips and
HOV3+ trips for FY 2020-21 on a monthly basis.
75
6
OCTA EASTBOUND PEAK-HOUR VOLUMES
Peak-hour traffic in the eastbound direction reached or exceeded 90 percent of defined
capacity 14 times during the month of October 2020. As demonstrated on the next chart,
westbound peak-hour traffic volumes top out at 88 percent of defined capacity.
PM Time Price HOV Vol. Cap. Price HOV Vol. Cap. Price HOV Vol. Cap. Price HOV Vol. Cap. Price HOV Vol. Cap.
1400 - 1500 $6.95 454 2,935 86% $7.35 486 3,029 89%
1500 - 1600 $6.25 493 3,260 96%$8.15 626 2,705 80%
1600 - 1700 $7.30 414 2,798 82% $7.95 415 2,781 82%
1700 - 1800 $7.20 431 2,939 86% $6.55 460 2,773 82%
1800 - 1900 $4.35 393 2,371 70% $6.55 513 2,428 71%
1900 - 2000 $5.60 373 1,456 43% $6.05 541 1,873 55%
PM Time Price HOV Vol. Cap. Price HOV Vol. Cap. Price HOV Vol. Cap. Price HOV Vol. Cap. Price HOV Vol. Cap.
1400 - 1500 $5.15 347 2,548 75% $5.15 316 2,484 73% $5.15 392 2,925 86% $6.95 412 2,883 85%$7.35 525 3,132 92%
1500 - 1600 $5.50 484 2,963 87% $5.25 472 2,761 81% $7.25 528 2,796 82%$6.25 548 3,429 101%$8.15 636 2,758 81%
1600 - 1700 $4.85 344 2,826 83% $5.00 323 2,853 84% $7.00 311 2,764 81% $7.30 381 2,568 76% $7.95 420 2,795 82%
1700 - 1800 $4.80 369 2,796 82% $4.90 369 2,884 85%$5.90 427 3,065 90%$7.20 437 2,950 87% $6.55 461 2,762 81%
1800 - 1900 $5.50 365 1,845 54% $3.95 412 2,385 70% $3.95 430 2,406 71% $4.35 468 2,539 75% $6.55 515 2,499 74%
1900 - 2000 $3.85 260 983 29% $3.85 245 1,046 31% $3.85 345 1,358 40% $5.60 357 1,439 42% $6.05 476 1,817 53%
PM Time Price HOV Vol. Cap. Price HOV Vol. Cap. Price HOV Vol. Cap. Price HOV Vol. Cap. Price HOV Vol. Cap.
1400 - 1500 $5.15 368 2,514 74% $5.15 332 2,746 81% $5.15 394 2,908 86% $6.95 449 2,765 81%$7.35 568 3,333 98%
1500 - 1600 $5.50 456 2,869 84% $5.25 505 2,742 81% $7.25 485 2,840 84%$6.25 508 3,206 94%$8.15 622 2,765 81%
1600 - 1700 $4.85 328 2,928 86% $5.00 327 2,827 83% $7.00 293 2,549 75% $7.30 344 2,633 77% $7.95 421 2,870 84%
1700 - 1800 $4.80 365 2,510 74% $4.90 398 2,938 86% $5.90 433 2,962 87% $7.20 441 2,949 87% $6.55 431 2,759 81%
1800 - 1900 $5.50 378 1,817 53% $3.95 394 2,174 64% $3.95 402 2,353 69% $4.35 439 2,579 76% $6.55 269 1,083 32%
1900 - 2000 $3.85 264 968 28% $3.85 289 1,223 36% $3.85 351 1,344 40% $5.60 374 1,521 45% $6.05 691 2,589 76%
PM Time Price HOV Vol. Cap. Price HOV Vol. Cap. Price HOV Vol. Cap. Price HOV Vol. Cap. Price HOV Vol. Cap.
1400 - 1500 $5.15 277 1,479 44% $5.15 348 2,817 83% $5.15 332 2,747 81% $6.95 434 2,757 81%$7.35 548 3,337 98%
1500 - 1600 $5.50 517 3,188 94%$5.25 488 2,762 81% $7.25 554 2,960 87%$6.25 495 3,364 99%$8.15 653 2,771 82%
1600 - 1700 $4.85 337 2,826 83% $5.00 309 2,856 84% $7.00 356 2,981 88% $7.30 350 2,654 78% $7.95 440 2,858 84%
1700 - 1800 $4.80 383 2,927 86% $4.90 395 2,930 86% $5.90 427 2,914 86% $7.20 414 2,936 86% $6.55 460 2,852 84%
1800 - 1900 $5.50 351 1,888 56% $3.95 416 2,209 65% $3.95 401 2,303 68% $4.35 424 2,513 74% $6.55 532 2,354 69%
1900 - 2000 $3.85 290 1,082 32% $3.85 291 1,110 33% $3.85 328 1,273 37% $5.60 370 1,440 42% $6.05 454 1,776 52%
PM Time Price HOV Vol. Cap. Price HOV Vol. Cap. Price HOV Vol. Cap. Price HOV Vol. Cap. Price HOV Vol. Cap.
1400 - 1500 $5.15 363 2,762 81% $5.15 380 3,009 89%$5.15 368 3,100 91% $6.95 420 3,154 93% $7.35 495 3,261 96%
1500 - 1600 $5.50 495 2,680 79% $5.25 494 2,666 78% $7.25 456 2,659 78%$6.25 523 3,341 98%$8.15 539 2,515 74%
1600 - 1700 $4.85 288 2,437 72% $5.00 295 2,755 81% $7.00 365 2,872 84% $7.30 379 2,537 75% $7.95 396 2,884 85%
1700 - 1800 $4.80 308 2,263 67% $4.90 348 2,899 85% $5.90 362 2,860 84% $7.20 375 2,808 83% $6.55 456 2,746 81%
1800 - 1900 $5.50 404 2,174 64% $3.95 465 2,751 81%$3.95 570 3,149 93%$4.35 483 2,928 86% $6.55 505 2,293 67%
1900 - 2000 $3.85 341 1,539 45% $3.85 258 1,137 33% $3.85 437 2,034 60% $5.60 460 2,066 61% $6.05 483 1,946 57%
Thursday 10/01/20 Friday 10/02/20
Monday 10/05/20 Tuesday 10/06/20 Wednesday 10/07/20
Monday 09/28/20 Tuesday 09/29/20 Wednesday 09/30/20
Thursday 10/08/20 Friday 10/09/20
Monday 10/12/20 Tuesday 10/13/20 Wednesday 10/14/20 Thursday 10/15/20 Friday 10/16/20
Monday 10/19/20 Tuesday 10/20/20 Wednesday 10/21/20 Thursday 10/22/20 Friday 10/23/20
Monday 10/26/20 Tuesday 10/27/20 Wednesday 10/28/20 Thursday 10/29/20 Friday 10/30/20
76
7
OCTA WESTBOUND PEAK-HOUR VOLUMES
AM Time Price HOV Vol. Cap. Price HOV Vol. Cap. Price HOV Vol. Cap. Price HOV Vol. Cap. Price HOV Vol. Cap.
0400 - 0500 $3.05 477 1,592 47% $3.05 366 1,213 36%
0500 - 0600 $4.95 531 2,064 61% $4.70 484 1,946 57%
0600 - 0700 $5.15 315 1,886 55% $4.95 300 1,827 54%
0700 - 0800 $5.65 261 2,033 60% $5.50 249 1,739 51%
0800 - 0900 $5.15 153 1,856 55% $4.95 180 1,482 44%
0900 - 1000 $4.10 156 1,495 44% $4.10 147 1,301 38%
AM Time Price HOV Vol. Cap. Price HOV Vol. Cap. Price HOV Vol. Cap. Price HOV Vol. Cap. Price HOV Vol. Cap.
0400 - 0500 $3.05 409 1,566 46% $3.05 453 1,524 45% $3.05 459 1,652 49% $3.05 472 1,651 49% $3.05 364 1,207 36%
0500 - 0600 $4.95 452 2,069 61% $4.95 600 2,253 66% $4.95 566 2,133 63% $4.95 573 2,107 62% $4.70 506 1,946 57%
0600 - 0700 $5.15 319 1,924 57% $5.15 317 1,927 57% $5.15 325 2,033 60% $5.15 329 1,894 56% $4.95 243 1,380 41%
0700 - 0800 $5.65 273 1,898 56% $5.65 278 2,065 61% $5.65 247 1,996 59% $5.65 298 1,956 58% $5.50 191 1,267 37%
0800 - 0900 $5.15 165 1,571 46% $5.15 156 1,711 50% $5.15 158 1,878 55% $5.15 144 1,688 50% $4.95 197 1,385 41%
0900 - 1000 $4.10 122 1,179 35% $4.10 136 1,310 39% $4.10 163 1,573 46% $4.10 152 1,501 44% $4.10 171 1,361 40%
AM Time Price HOV Vol. Cap. Price HOV Vol. Cap. Price HOV Vol. Cap. Price HOV Vol. Cap. Price HOV Vol. Cap.
0400 - 0500 $3.05 412 1,437 42% $3.05 441 1,516 45% $3.05 453 1,499 44% $3.05 449 1,488 44% $3.05 372 1,120 33%
0500 - 0600 $4.95 503 2,057 61% $4.95 583 2,242 66% $4.95 575 2,048 60% $4.95 592 2,170 64% $4.70 492 1,950 57%
0600 - 0700 $5.15 298 1,826 54% $5.15 311 1,964 58% $5.15 352 2,161 64% $5.15 388 2,060 61% $4.95 331 1,872 55%
0700 - 0800 $5.65 247 1,825 54% $5.65 259 1,777 52% $5.65 267 2,045 60% $5.65 254 2,005 59% $5.50 280 1,879 55%
0800 - 0900 $5.15 159 1,478 43% $5.15 135 1,652 49% $5.15 180 1,821 54% $5.15 176 1,771 52% $4.95 163 1,525 45%
0900 - 1000 $4.10 136 1,152 34% $4.10 129 1,361 40% $4.10 125 1,264 37% $4.10 162 1,452 43% $4.10 187 1,360 40%
AM Time Price HOV Vol. Cap. Price HOV Vol. Cap. Price HOV Vol. Cap. Price HOV Vol. Cap. Price HOV Vol. Cap.
0400 - 0500 $3.05 408 1,522 45% $3.05 443 1,476 43% $3.05 482 1,537 45% $3.05 447 1,535 45% $3.05 334 1,125 33%
0500 - 0600 $4.95 514 2,035 60% $4.95 623 2,265 67% $4.95 574 2,168 64% $4.95 573 2,149 63% $4.70 525 2,015 59%
0600 - 0700 $5.15 297 1,819 54% $5.15 329 1,924 57% $5.15 359 2,111 62% $5.15 354 1,957 58% $4.95 329 1,829 54%
0700 - 0800 $5.65 327 2,063 61% $5.65 263 2,020 59% $5.65 288 1,964 58% $5.65 280 1,986 58% $5.50 248 1,680 49%
0800 - 0900 $5.15 167 1,762 52% $5.15 183 1,820 54% $5.15 160 1,665 49% $5.15 182 1,794 53% $4.95 140 1,337 39%
0900 - 1000 $4.10 135 1,173 35% $4.10 135 1,293 38% $4.10 139 1,346 40% $4.10 148 1,495 44% $4.10 141 1,168 34%
AM Time Price HOV Vol. Cap. Price HOV Vol. Cap. Price HOV Vol. Cap. Price HOV Vol. Cap. Price HOV Vol. Cap.
0400 - 0500 $3.05 439 1,499 44% $3.05 458 1,739 51% $3.05 466 1,852 54% $3.05 467 1,775 52% $3.05 351 1,212 36%
0500 - 0600 $4.95 571 2,224 65% $4.95 717 2,933 86% $4.95 654 2,704 80% $4.95 696 2,762 81% $4.70 550 2,336 69%
0600 - 0700 $5.15 298 1,958 58% $5.15 360 2,601 77% $5.15 410 2,747 81% $5.15 401 2,990 88% $4.95 363 2,267 67%
0700 - 0800 $5.65 265 2,105 62% $5.65 275 2,841 84% $5.65 279 2,904 85% $5.65 333 2,855 84% $5.50 290 1,830 54%
0800 - 0900 $5.15 183 2,251 66% $5.15 181 2,329 69% $5.15 201 2,492 73% $5.15 185 2,467 73% $4.95 154 1,454 43%
0900 - 1000 $4.10 159 2,129 63% $4.10 174 2,121 62% $4.10 181 2,119 62% $4.10 175 1,992 59% $4.10 158 1,286 38%
Monday 09/28/20 Tuesday 09/29/20 Wednesday 09/30/20 Thursday 10/01/20 Friday 10/02/20
Monday 10/05/20 Tuesday 10/06/20 Wednesday 10/07/20 Thursday 10/08/20 Friday 10/09/20
Monday 10/12/20 Tuesday 10/13/20 Wednesday
Monday 10/19/20 Tuesday 10/20/20 Wednesday
10/28/20
Thursday 10/15/20 Friday 10/16/20
10/21/20
Thursday 10/29/20 Friday 10/30/20
Thursday 10/22/20 Friday 10/23/20
10/14/20
Monday 10/26/20 Tuesday 10/27/20 Wednesday
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8
OCTA OPERATIONAL HIGHLIGHTS
On-Road Operations
OCTA customer assistance specialists (CAS) responded to 90 calls during the month of
October. Of those calls, 75 were to assist disabled vehicles and ten calls to remove debris.
The CAS provided assistance to five accidents in the Express Lanes with four of those
accidents originating in the State Route 91 general purpose lanes.
91 Express Lanes Toll Entrance Gantries Infrastructure Project Update
OCTA is contracting with the California Department of Transportation to provide
construction and construction management services for the 91 Express Lanes Toll
Entrance Gantries Infrastructure Project. This project entails constructing new toll gantries
infrastructure at the three entrances of the OCTA 91 Express Lanes. Construction of the
gantries is scheduled to begin early 2021 and is expected to be completed in summer
2021. As reported in the September 2020 monthly report, the schedule has been delayed
by a few months as a result of preparing the final design/construction package and
awaiting the final comments from our project partners.
Electronic Toll and Traffic Management System Project Update
Kapsch TrafficCom USA, Inc., (Kapsch), the toll lanes system integrator for the
91 Express Lanes, completed the replacement of the Electronic Toll and Traffic
Management (ETTM) system at the current toll gantries in October 2019. This new lane
system is reading both the new 6C transponder protocol, as well as the legacy Title 21
protocol. The next steps of the project include the replacement of the closed-circuit
television cameras along the corridor. The new toll gantries infrastructure, as mentioned
above, will house the new ETTM equipment. Once the gantries have been constructed,
Kapsch will commence installation.
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9
FINANCIAL HIGHLIGHTS OCTA
Capital Asset Activity
During the four months ending October 31, 2020, capital asset activities included $11,453 for the
replacement of the air-conditioning units for the eastbound toll plaza.
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10
OPERATIONS OVERVIEW RCTC
TRAFFIC AND REVENUE STATISTICS FOR RCTC
Total traffic volume on the 91 Express Lanes for October 2020 was 1,102,840. This
represents a daily average of 35,575 vehicles. This is a 17.7 percent decrease in total
traffic volume from the same period last year, which totaled 1,340,783. Potential toll
revenue for October was $3,746,865, which represents a decrease of 41 percent from
the prior year’s total of $6,346,763. Carpool percentage for October was 20.2 percent as
compared to the previous year’s rate of 19.9 percent. The decreases are attributed to the
COVID-19 pandemic and California Governor Gavin Newsom’s orders for residents to
self-quarantine and refrain from non-essential travel.
Month-to-date traffic and revenue data is summarized in the table below. The following
trip and revenue statistics tables represent all trips taken on the Riverside County
Transportation Commission (RCTC) 91 Express Lanes and associated potential revenue
for the month of October 2020.
Current Month-to-Date as of October 31, 2020
Trips
OCT-20
MTD
Actual
Stantec
MTD
Projected
#
Variance
%
Variance
OCT-19
MTD
Actual
Yr-to-Yr
%
Variance
Full Toll Lanes 879,975 1,059,043 (179,068) (16.9%)1,073,571 (18.0%)
3+ Lanes 222,865 320,829 (97,964) (30.5%)267,212 (16.6%)
Total Gross Trips 1,102,840 1,379,872 (277,032) (20.1%)1,340,783 (17.7%)
Revenue
Full Toll Lanes $3,705,484 $4,536,429 ($830,945) (18.3%)$6,320,045 (41.4%)
3+ Lanes $41,381 $0 $41,381 $26,718 54.9%
Total Gross Revenue $3,746,865 $4,536,429 ($789,564) (17.4%)$6,346,763 (41.0%)
Average Revenue per Trip
Average Full Toll Lanes $4.21 $4.28 ($0.07) (1.6%)$5.89 (28.5%)
Average 3+ Lanes $0.19 $0.00 $0.19 $0.10 90.0%
Average Gross Revenue $3.40 $3.29 $0.11 3.3% $4.73 (28.1%)
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11
The 2021 fiscal year-to-date traffic volume decreased by 25.5 percent and potential toll
revenue decreased by 39.5 percent, when compared with the same period last year.
Year-to-date average revenue per-trip is $3.42.
Fiscal year-to-date traffic and revenue data are summarized in the table below. The
following trip and revenue statistics tables represent all trips taken on the RCTC
91 Express Lanes and associated potential revenue for the months of July 2020 through
October 2020.
Fiscal Year 2020-21 Year-to-Date as of October 31, 2020
Trips
FY 2020-21
YTD
Actual
Stantec
YTD
Projected
#
Variance
%
Variance
FY 2019-20
YTD
Actual
Yr-to-Yr
%
Variance
Full Toll Lanes 3,158,209 4,159,500 (1,001,291) (24.1%)4,059,461 (22.2%)
3+ Lanes 833,863 1,326,057 (492,194) (37.1%)1,298,783 (35.8%)
Total Gross Trips 3,992,072 5,485,557 (1,493,485) (27.2%)5,358,244 (25.5%)
Revenue
Full Toll Lanes $13,517,570 $17,604,814 ($4,087,245) (23.2%)$22,449,234 (39.8%)
3+ Lanes $147,388 $0 $147,388 $149,718 (1.6%)
Total Gross Revenue $13,664,958 $17,604,814 ($3,939,856) (22.4%)$22,598,953 (39.5%)
Average Revenue per Trip
Average Full Toll Lanes $4.28 $4.23 $0.05 1.2% $5.53 (22.6%)
Average 3+ Lanes $0.18 $0.00 $0.18 $0.12 50.0%
Average Gross Revenue $3.42 $3.21 $0.21 6.5% $4.22 (19.0%)
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12
RCTC Traffic and Revenue Summary
The chart below reflects the total trips broken down between full toll lanes and HOV3+
lanes for FY 2020-21 on a monthly basis.
The chart below reflects the gross potential revenue breakdown between full toll lanes
and HOV3+ lanes for FY 2020-21 on a monthly basis.
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13
RCTC PEAK-HOUR VOLUMES
In October, peak-hour toll rates were adjusted for several peak-period hours in response
to changes in traffic volume. Traffic volumes are being reviewed regularly, and a
plan is in place to monitor traffic volumes and adjust toll rates until traffic returns to
pre COVID-19 volumes.
RCTC EASTBOUND PEAK-HOUR VOLUMES
Eastbound PM Peak - County Line to McKinley
PM Time Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS
1400 - 1500 $10.95 251 1,117 1,368 F $20.95 298 1,163 1,461 F
1500 - 1600 $13.95 245 1,065 1,310 F $22.95 331 924 1,255 E
1600 - 1700 $7.95 191 1,018 1,209 E $12.95 242 1,129 1,371 F
1700 - 1800 $5.30 221 996 1,217 E $7.95 245 1,081 1,326 F
1800 - 1900 $5.30 187 843 1,030 D $5.30 241 848 1,089 D
1900 - 2000 $2.25 178 560 738 B $2.25 272 707 979 C
PM Time Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS
1400 - 1500 $5.30 188 974 1,162 D $5.30 174 935 1,109 D $7.95 220 1,080 1,300 E $10.95 224 1,093 1,317 F $20.95 352 1,268 1,620 F
1500 - 1600 $8.95 242 1,008 1,250 E $9.95 225 984 1,209 E $13.95 269 871 1,140 D $13.95 256 1,087 1,343 F $22.95 386 1,030 1,416 F
1600 - 1700 $6.95 162 942 1,104 D $6.95 154 1,003 1,157 D $6.95 184 1,035 1,219 E $7.95 186 946 1,132 D $12.95 348 1,233 1,581 F
1700 - 1800 $5.30 183 899 1,082 D $5.30 155 953 1,108 D $5.30 202 1,093 1,295 E $5.30 202 1,055 1,257 E $7.95 283 1,078 1,361 F
1800 - 1900 $4.20 174 586 760 B $4.20 149 805 954 C $5.30 198 907 1,105 D $5.30 220 860 1,080 D $5.30 330 1,152 1,482 F
1900 - 2000 $2.25 126 289 415 B $2.25 97 368 465 B $2.25 154 460 614 B $2.25 178 536 714 B $2.25 244 740 984 C
PM Time Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS
1400 - 1500 $5.30 214 882 1,096 D $5.30 189 1,035 1,224 E $7.95 218 1,087 1,305 F $10.95 222 1,077 1,299 E $20.95 338 1,490 1,828 F
1500 - 1600 $8.95 246 984 1,230 E $9.95 253 915 1,168 D $13.95 243 969 1,212 E $13.95 265 1,057 1,322 F $22.95 425 944 1,369 F
1600 - 1700 $6.95 148 996 1,144 D $6.95 155 1,006 1,161 D $6.95 157 981 1,138 D $7.95 173 985 1,158 D $12.95 309 1,255 1,564 F
1700 - 1800 $5.30 171 873 1,044 D $5.30 169 942 1,111 D $5.30 217 992 1,209 E $5.30 218 1,045 1,263 E $7.95 348 1,293 1,641 F
1800 - 1900 $4.20 144 655 799 B $4.20 176 715 891 C $5.30 165 831 996 C $5.30 211 943 1,154 D $5.30 169 595 764 B
1900 - 2000 $2.25 107 303 410 B $2.25 111 438 549 B $2.25 150 430 580 B $2.25 195 598 793 B $2.25 335 1,030 1,365 F
PM Time Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS
1400 - 1500 $5.30 129 727 856 C $5.30 186 1,108 1,294 E $7.95 159 1,035 1,194 D $10.95 246 1,098 1,344 F $20.95 340 1,314 1,654 F
1500 - 1600 $8.95 261 1,107 1,368 F $9.95 234 896 1,130 D $13.95 276 912 1,188 D $13.95 295 1,129 1,424 F $22.95 427 1,031 1,458 F
1600 - 1700 $6.95 185 966 1,151 D $6.95 180 983 1,163 D $6.95 196 1,051 1,247 E $7.95 189 982 1,171 D $12.95 349 1,238 1,587 F
1700 - 1800 $5.30 164 980 1,144 D $5.30 193 963 1,156 D $5.30 199 999 1,198 D $5.30 202 1,082 1,284 E $7.95 272 1,047 1,319 F
1800 - 1900 $4.20 165 656 821 C $4.20 176 702 878 C $5.30 178 790 968 C $5.30 198 924 1,122 D $5.30 280 935 1,215 E
1900 - 2000 $2.25 121 352 473 B $2.25 124 372 496 B $2.25 117 422 539 B $2.25 167 588 755 B $2.25 256 748 1,004 D
PM Time Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS
1400 - 1500 $5.30 173 883 1,056 D $5.30 174 945 1,119 D $7.95 174 948 1,122 D $10.95 198 1,000 1,198 D $20.95 276 1,171 1,447 F
1500 - 1600 $8.95 255 734 989 C $9.95 229 751 980 C $13.95 224 725 949 C $13.95 254 1,040 1,294 E $22.95 311 874 1,185 D
1600 - 1700 $6.95 153 805 958 C $6.95 129 988 1,117 D $6.95 183 901 1,084 D $7.95 199 912 1,111 D $12.95 214 1,113 1,327 F
1700 - 1800 $5.30 128 799 927 C $5.30 170 989 1,159 D $5.30 156 901 1,057 D $5.30 190 967 1,157 D $7.95 231 1,052 1,283 E
1800 - 1900 $4.20 185 731 916 C $4.20 176 878 1,054 D $5.30 234 971 1,205 E $5.30 207 957 1,164 D $5.30 235 860 1,095 D
1900 - 2000 $2.25 122 536 658 B $2.25 101 301 402 B $2.25 194 700 894 C $2.25 175 719 894 C $2.25 250 775 1,025 D
10/08/20 Friday 10/09/20Monday 10/05/20 Tuesday 10/06/20 Wednesday 10/07/20
Wednesday 09/30/20 Thursday 10/01/20 Friday 10/02/20Monday 09/28/20 Tuesday 09/29/20
Thursday
Monday 10/19/20 Tuesday 10/20/20 Wednesday 10/21/20
Wednesday 10/14/20 Thursday 10/15/20 Friday 10/16/20Monday 10/12/20 Tuesday 10/13/20
Monday 10/26/20 Tuesday 10/27/20
Thursday 10/22/20 Friday 10/23/20
Thursday 10/29/20 Friday 10/30/20Wednesday 10/28/20
83
14
Eastbound PM Peak - County Line to I-15 South
PM Time Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS
1400 - 1500 $5.30 112 813 925 C $5.30 130 803 933 C
1500 - 1600 $5.30 117 882 999 C $5.30 156 706 862 C
1600 - 1700 $5.30 109 740 849 C $2.95 109 677 786 B
1700 - 1800 $5.30 104 750 854 C $2.95 97 629 726 B
1800 - 1900 $2.95 94 606 700 B $2.95 136 629 765 B
1900 - 2000 $2.95 91 370 461 B $2.95 132 452 584 B
PM Time Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS
1400 - 1500 $5.30 91 658 749 B $5.30 79 680 759 B $5.30 118 792 910 C $5.30 107 762 869 C $5.30 113 768 881 C
1500 - 1600 $5.30 110 767 877 C $5.30 113 780 893 C $5.30 131 735 866 C $5.30 130 859 989 C $5.30 148 676 824 C
1600 - 1700 $2.95 83 726 809 C $5.30 65 819 884 C $5.30 82 756 838 C $5.30 92 684 776 B $2.95 88 412 500 B
1700 - 1800 $2.95 79 637 716 B $2.95 89 712 801 C $2.95 114 786 900 C $5.30 118 722 840 C $2.95 131 589 720 B
1800 - 1900 $2.95 90 448 538 B $2.95 89 597 686 B $2.95 123 596 719 B $2.95 102 573 675 B $2.95 94 314 408 B
1900 - 2000 $1.95 61 236 297 A $1.95 58 262 320 A $2.95 101 345 446 B $2.95 97 353 450 B $2.95 134 460 594 B
PM Time Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS
1400 - 1500 $5.30 85 634 719 B $5.30 85 719 804 C $5.30 109 692 801 C $5.30 132 713 845 C $5.30 118 671 789 B
1500 - 1600 $5.30 113 753 866 C $5.30 119 715 834 C $5.30 116 741 857 C $5.30 107 812 919 C $5.30 133 594 727 B
1600 - 1700 $2.95 96 778 874 C $5.30 75 760 835 C $5.30 71 703 774 B $5.30 86 710 796 B $2.95 81 379 460 B
1700 - 1800 $2.95 66 631 697 B $2.95 87 719 806 C $2.95 96 751 847 C $5.30 105 694 799 B $2.95 57 261 318 A
1800 - 1900 $2.95 94 440 534 B $2.95 98 583 681 B $2.95 92 561 653 B $2.95 117 633 750 B $2.95 75 301 376 A
1900 - 2000 $1.95 69 235 304 A $1.95 71 339 410 B $2.95 78 337 415 B $2.95 94 417 511 B $2.95 204 685 889 C
PM Time Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS
1400 - 1500 $5.30 77 419 496 B $5.30 89 744 833 C $5.30 98 704 802 C $5.30 118 718 836 C $5.30 131 851 982 C
1500 - 1600 $5.30 136 901 1,037 D $5.30 123 708 831 C $5.30 130 841 971 C $5.30 131 893 1,024 D $5.30 163 548 711 B
1600 - 1700 $2.95 78 780 858 C $5.30 92 761 853 C $5.30 102 770 872 C $5.30 79 708 787 B $2.95 74 438 512 B
1700 - 1800 $2.95 87 697 784 B $2.95 96 700 796 B $2.95 108 715 823 C $5.30 118 680 798 B $2.95 114 577 691 B
1800 - 1900 $2.95 102 444 546 B $2.95 108 537 645 B $2.95 100 569 669 B $2.95 117 683 800 B $2.95 133 501 634 B
1900 - 2000 $1.95 71 264 335 A $1.95 76 292 368 A $2.95 85 324 409 B $2.95 89 365 454 B $2.95 140 485 625 B
PM Time Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS
1400 - 1500 $5.30 102 630 732 B $5.30 99 638 737 B $5.30 82 661 743 B $5.30 104 687 791 B $5.30 130 833 963 C
1500 - 1600 $5.30 103 589 692 B $5.30 111 570 681 B $5.30 97 569 666 B $5.30 111 773 884 C $5.30 149 612 761 B
1600 - 1700 $2.95 83 598 681 B $5.30 57 615 672 B $5.30 75 602 677 B $5.30 89 637 726 B $2.95 127 746 873 C
1700 - 1800 $2.95 82 492 574 B $2.95 94 649 743 B $2.95 101 625 726 B $5.30 77 697 774 B $2.95 106 679 785 B
1800 - 1900 $2.95 88 523 611 B $2.95 106 592 698 B $2.95 128 688 816 C $2.95 112 694 806 C $2.95 145 571 716 B
1900 - 2000 $1.95 82 352 434 B $1.95 58 256 314 A $2.95 119 477 596 B $2.95 110 452 562 B $2.95 133 461 594 B
Thursday 10/01/20 Friday 10/02/20Monday 09/28/20 Tuesday 09/29/20 Wednesday 09/30/20
Monday 10/12/20 Tuesday 10/13/20 Wednesday 10/14/20
Wednesday 10/07/20 Thursday 10/08/20 Friday 10/09/20Monday 10/05/20 Tuesday 10/06/20
Monday 10/19/20 Tuesday 10/20/20
Thursday 10/15/20 Friday 10/16/20
Thursday 10/29/20 Friday 10/30/20Monday 10/26/20 Tuesday 10/27/20 Wednesday 10/28/20
Wednesday 10/21/20 Thursday 10/22/20 Friday 10/23/20
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15
RCTC WESTBOUND PEAK-HOUR VOLUMES
Westbound AM Peak - McKinley to County Line
AM Time Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS
0400 - 0500 $5.30 208 720 928 C $2.25 159 402 561 B
0500 - 0600 $9.95 306 759 1,065 D $6.95 269 841 1,110 D
0600 - 0700 $9.95 168 942 1,110 D $6.95 195 987 1,182 D
0700 - 0800 $6.95 177 1,150 1,327 E $5.30 154 887 1,041 D
0800 - 0900 $5.30 104 927 1,031 D $2.25 103 666 769 B
0900 - 1000 $5.30 86 548 634 B $2.25 98 489 587 B
AM Time Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS
0400 - 0500 $5.30 191 693 884 C $5.30 184 686 870 C $5.30 215 717 932 C $5.30 194 728 922 C $2.25 163 408 571 B
0500 - 0600 $9.95 302 776 1,078 D $9.95 361 968 1,329 E $9.95 317 721 1,038 D $9.95 339 741 1,080 D $6.95 318 812 1,130 D
0600 - 0700 $9.95 171 911 1,082 D $9.95 144 817 961 C $9.95 191 1,025 1,216 E $9.95 197 952 1,149 D $6.95 88 379 467 B
0700 - 0800 $6.95 177 1,069 1,246 E $6.95 187 1,122 1,309 E $6.95 169 1,168 1,337 E $6.95 187 1,198 1,385 F $5.30 56 252 308 A
0800 - 0900 $5.30 87 741 828 C $5.30 97 847 944 C $5.30 109 880 989 C $5.30 85 800 885 C $2.25 83 350 433 B
0900 - 1000 $5.30 72 461 533 B $5.30 62 527 589 B $5.30 89 556 645 B $5.30 99 539 638 B $2.25 63 321 384 A
AM Time Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS
0400 - 0500 $5.30 190 629 819 C $5.30 196 645 841 C $5.30 217 664 881 C $5.30 226 719 945 C $2.25 173 395 568 B
0500 - 0600 $9.95 281 802 1,083 D $9.95 358 962 1,320 E $9.95 332 749 1,081 D $9.95 384 886 1,270 E $6.95 251 788 1,039 D
0600 - 0700 $9.95 164 921 1,085 D $9.95 183 927 1,110 D $9.95 209 1,160 1,369 F $9.95 199 1,040 1,239 E $6.95 213 1,079 1,292 E
0700 - 0800 $6.95 147 1,053 1,200 D $6.95 178 1,347 1,525 F $6.95 160 1,225 1,385 F $6.95 159 1,177 1,336 E $5.30 155 983 1,138 D
0800 - 0900 $5.30 83 623 706 B $5.30 98 1,123 1,221 E $5.30 127 887 1,014 D $5.30 102 914 1,016 D $2.25 81 648 729 B
0900 - 1000 $5.30 72 469 541 B $5.30 86 820 906 C $5.30 84 532 616 B $5.30 85 550 635 B $2.25 102 516 618 B
AM Time Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS
0400 - 0500 $5.30 179 665 844 C $5.30 179 644 823 C $5.30 206 652 858 C $5.30 188 691 879 C $2.25 157 373 530 B
0500 - 0600 $9.95 266 738 1,004 D $9.95 361 958 1,319 E $9.95 324 766 1,090 D $9.95 331 733 1,064 D $6.95 305 849 1,154 D
0600 - 0700 $9.95 155 667 822 C $9.95 176 856 1,032 D $9.95 227 1,103 1,330 E $9.95 218 949 1,167 D $6.95 200 983 1,183 D
0700 - 0800 $6.95 217 1,298 1,515 F $6.95 183 1,166 1,349 E $6.95 190 1,105 1,295 E $6.95 191 1,170 1,361 F $5.30 178 886 1,064 D
0800 - 0900 $5.30 92 813 905 C $5.30 119 839 958 C $5.30 85 828 913 C $5.30 103 880 983 C $2.25 85 652 737 B
0900 - 1000 $5.30 92 451 543 B $5.30 71 507 578 B $5.30 73 541 614 B $5.30 78 569 647 B $2.25 92 509 601 B
AM Time Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS
0400 - 0500 $5.30 197 634 831 C $5.30 180 690 870 C $5.30 207 738 945 C $5.30 203 732 935 C $2.25 151 417 568 B
0500 - 0600 $9.95 325 893 1,218 E $9.95 384 965 1,349 E $9.95 352 717 1,069 D $9.95 362 790 1,152 D $6.95 263 882 1,145 D
0600 - 0700 $9.95 174 943 1,117 D $9.95 128 817 945 C $9.95 217 1,104 1,321 E $9.95 205 1,131 1,336 E $6.95 199 1,046 1,245 E
0700 - 0800 $6.95 178 1,111 1,289 E $6.95 134 1,147 1,281 E $6.95 168 1,236 1,404 F $6.95 186 1,252 1,438 F $5.30 158 922 1,080 D
0800 - 0900 $5.30 98 990 1,088 D $5.30 85 817 902 C $5.30 108 910 1,018 D $5.30 93 948 1,041 D $2.25 78 662 740 B
0900 - 1000 $5.30 82 760 842 C $5.30 65 582 647 B $5.30 81 647 728 B $5.30 95 626 721 B $2.25 91 519 610 B
10/08/20 Friday 10/09/20Monday 10/05/20 Tuesday 10/06/20 Wednesday 10/07/20
Wednesday 09/30/20 Thursday 10/01/20 Friday 10/02/20Monday 09/28/20 Tuesday 09/29/20
Thursday
Monday 10/19/20 Tuesday 10/20/20 Wednesday 10/21/20
Wednesday 10/14/20 Thursday 10/15/20 Friday 10/16/20Monday 10/12/20 Tuesday 10/13/20
Monday 10/26/20 Tuesday 10/27/20
Thursday 10/22/20 Friday 10/23/20
Thursday 10/29/20 Friday 10/30/20Wednesday 10/28/20
85
16
Westbound AM Peak - I-15 North to County Line
AM Time Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS
0400 - 0500 $2.95 128 385 513 B $2.95 109 321 430 B
0500 - 0600 $6.85 135 822 957 C $5.30 146 667 813 C
0600 - 0700 $6.85 122 818 940 C $5.30 99 748 847 C
0700 - 0800 $6.85 82 810 892 C $2.95 81 676 757 B
0800 - 0900 $2.95 45 731 776 B $2.95 52 576 628 B
0900 - 1000 $2.95 67 532 599 B $2.95 50 452 502 B
AM Time Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS
0400 - 0500 $2.95 121 419 540 B $2.95 108 406 514 B $2.95 107 420 527 B $2.95 108 401 509 B $2.95 98 339 437 B
0500 - 0600 $6.85 151 788 939 C $6.85 154 772 926 C $6.85 171 822 993 C $6.85 168 777 945 C $5.30 138 646 784 B
0600 - 0700 $6.85 134 856 990 C $6.85 133 901 1,034 D $6.85 133 914 1,047 D $6.85 125 853 978 C $5.30 111 741 852 C
0700 - 0800 $6.85 89 774 863 C $6.85 95 830 925 C $6.85 93 773 866 C $6.85 108 768 876 C $2.95 98 745 843 C
0800 - 0900 $2.95 46 637 683 B $2.95 49 696 745 B $2.95 52 797 849 C $2.95 46 754 800 B $2.95 74 656 730 B
0900 - 1000 $2.95 38 447 485 B $2.95 47 530 577 B $2.95 63 536 599 B $2.95 51 576 627 B $2.95 73 556 629 B
AM Time Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS
0400 - 0500 $2.95 93 380 473 B $2.95 105 393 498 B $2.95 110 336 446 B $2.95 121 365 486 B $2.95 103 276 379 A
0500 - 0600 $6.85 151 759 910 C $6.85 158 810 968 C $6.85 182 800 982 C $6.85 194 776 970 C $5.30 133 707 840 C
0600 - 0700 $6.85 121 817 938 C $6.85 135 887 1,022 D $6.85 123 919 1,042 D $6.85 140 885 1,025 D $5.30 101 739 840 C
0700 - 0800 $6.85 88 740 828 C $6.85 97 862 959 C $6.85 85 844 929 C $6.85 80 837 917 C $2.95 89 764 853 C
0800 - 0900 $2.95 39 622 661 B $2.95 61 867 928 C $2.95 53 793 846 C $2.95 53 736 789 B $2.95 49 627 676 B
0900 - 1000 $2.95 59 446 505 B $2.95 61 574 635 B $2.95 59 488 547 B $2.95 74 539 613 B $2.95 44 440 484 B
AM Time Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS
0400 - 0500 $2.95 108 424 532 B $2.95 116 364 480 B $2.95 134 356 490 B $2.95 123 381 504 B $2.95 89 316 405 B
0500 - 0600 $6.85 155 785 940 C $6.85 175 765 940 C $6.85 177 803 980 C $6.85 161 816 977 C $5.30 142 673 815 C
0600 - 0700 $6.85 120 915 1,035 D $6.85 126 912 1,038 D $6.85 126 953 1,079 D $6.85 141 907 1,048 D $5.30 125 704 829 C
0700 - 0800 $6.85 115 778 893 C $6.85 98 855 953 C $6.85 93 805 898 C $6.85 101 800 901 C $2.95 81 703 784 B
0800 - 0900 $2.95 41 811 852 C $2.95 74 788 862 C $2.95 55 752 807 C $2.95 52 730 782 B $2.95 42 580 622 B
0900 - 1000 $2.95 57 456 513 B $2.95 48 517 565 B $2.95 54 525 579 B $2.95 58 506 564 B $2.95 49 425 474 B
AM Time Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS
0400 - 0500 $2.95 113 378 491 B $2.95 112 375 487 B $2.95 103 390 493 B $2.95 110 349 459 B $2.95 81 338 419 B
0500 - 0600 $6.85 172 793 965 C $6.85 184 765 949 C $6.85 165 805 970 C $6.85 189 779 968 C $5.30 129 717 846 C
0600 - 0700 $6.85 124 925 1,049 D $6.85 124 893 1,017 D $6.85 135 872 1,007 D $6.85 121 961 1,082 D $5.30 103 818 921 C
0700 - 0800 $6.85 111 824 935 C $6.85 75 778 853 C $6.85 77 827 904 C $6.85 90 813 903 C $2.95 88 644 732 B
0800 - 0900 $2.95 49 780 829 C $2.95 45 692 737 B $2.95 59 772 831 C $2.95 40 714 754 B $2.95 49 601 650 B
0900 - 1000 $2.95 40 521 561 B $2.95 52 530 582 B $2.95 61 519 580 B $2.95 53 541 594 B $2.95 43 463 506 B
Thursday 10/01/20 Friday 10/02/20Monday 09/28/20 Tuesday 09/29/20 Wednesday 09/30/20
Monday 10/12/20 Tuesday 10/13/20 Wednesday 10/14/20
Wednesday 10/07/20 Thursday 10/08/20 Friday 10/09/20Monday 10/05/20 Tuesday 10/06/20
Monday 10/19/20 Tuesday 10/20/20
Thursday 10/15/20 Friday 10/16/20
Thursday 10/29/20 Friday 10/30/20Monday 10/26/20 Tuesday 10/27/20 Wednesday 10/28/20
Wednesday 10/21/20 Thursday 10/22/20 Friday 10/23/20
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RCTC OPERATIONAL HIGHLIGHTS
On-Road Operations
RCTC Freeway Service Patrol responded to 80 calls during the month of October. Of
those calls, 62 were to assist disabled vehicles, seven calls to remove debris, and 11
were in response to accidents in the Express Lanes.
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18
FINANCIAL HIGHLIGHTS RCTC
RCTC 91 Express Lanes
Operating Statement
10/31/2020
Description Budget Dollar $ Percent (%)
Operating revenues:
Toll Revenue 12,313,743.98$ 8,584,800.00$ 3,728,943.98$ 43.4
Fee Revenue 1,425,690.09 816,833.33 608,856.76 74.5
Total operating revenues 13,739,434.07 9,401,633.33 4,337,800.74 46.1
Operating expenses:
Salaries and Benefits 202,891.46 225,166.67 22,275.21 9.9
Legal Services 29,709.65 116,666.67 86,957.02 74.5
Advisory Services 22,334.40 25,000.00 2,665.60 10.7
Audit and Accounting Fees - 12,000.00 12,000.00 100.0
Service Fees (492.50) 2 6,666.67 7,159.17 107.4
Other Professional Services 120,136.79 873,666.67 753,529.88 86.2
Lease Expense 104,280.45 163,400.00 59,119.55 36.2
Operations 334,365.17 995,666.67 661,301.50 66.4
Utilities 3,774.60 27,200.00 23,425.40 86.1
Supplies and Materials 669.15 10,000.00 9,330.85 93.3
Membership and Subscription Fees 21,327.25 10,000.00 (11,327.25) (113.3)
Office Equipment & Furniture (Non-Capital) - 5,000.00 5,000.00 100.0
Maintenance/Repairs 26,360.70 121,700.00 95,339.30 78.3
Training Seminars and Conferences - 766.67 766.67 100.0
Transportation Expenses - 1,333.33 1,333.33 100.0
Lodging - 1,166.67 1,166.67 100.0
Meals - 166.67 166.67 100.0
Other Staff Expenses - 166.67 166.67 100.0
Advertising - 91,666.67 91,666.67 100.0
Program Management 26,636.60 55,366.67 28,730.07 51.9
Program Operations 1,985,086.75 2,878,566.67 893,479.92 31.0
Litigation Settlement - - - N/A
Furniture & Equipment - 101,666.67 101,666.67 100.0
Improvements - - - N/A
Bad Debt Expense 0.89 - (0.89) N/A
Total operating expenses 2,877,081.36 5,723,000.00 2,845,918.64 49.7
Operating income (loss)10,862,352.71 3,678,633.33 7,183,719.38 195.3
Nonoperating revenues (expenses):
Interest Revenue 196,885.81 230,633.33 (33,747.52) 14.6
Other Miscellaneous Revenue 8.07 33.33 (25.26) 75.8
Interest Expense (7,391,059.39) (2,373,300.00) (5,017,759.39) 211.4
Total nonoperating revenues (expenses)(7,194,165.51) (2,142,633.33) (5,051,532.18) (235.8)
Transfers In - - - N/A
Transfers Out (236,100.00) (341,766.67) 105,666.67 (30.9)
Net income (loss) 3,432,087.20$ 1,194,233.33$ 2,237,853.87$ 187.4
1 Unaudited
2 Negatives are the result of FY20 accruals
YTD as of : YTD Variance
Actual1
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19
JOINT AGENCY TRIP AND REVENUE STATISTICS
JOINT AGENCY TRAFFIC STATISTICS
MULTI AGENCY TRIP AND REVENUE STATISTICS
MONTH ENDING October 31, 2020
MTD
Transactions by
Agency
Transactions
Using Both
Segments
% Using Both
Segments Revenue
Westbound
OCTA 640,994 403,234 63% $1,777,035
RCTC 552,659 403,234 73% $1,748,560
I -15 226,612 168,536 74% $667,588
McKinley 326,047 234,698 72% $1,080,972
Eastbound
OCTA 685,295 413,553 60% $2,545,615
RCTC 550,181 413,553 75% $1,998,305
I -15 208,413 165,315 79% $548,722
McKinley 341,768 248,238 73% $1,449,584
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20
JOINT AGENCY PERFORMANCE MEASURES
JOINT AGENCY TRANSPONDER DISTRIBUTION
Oct-20
Performance
CUSTOMER SERVICE
Call Wait Time Monthly Not to exceed 2 minutes 0:59
Abandon Rate Monthly No more than 4.0% 1.0%
Customer Satisfaction Monthly At least 75 outbound calls 75
VIOLATION PROCESSING
Response Time Monthly Within 2 business days of receipt 0.5
CUSA Violation Collection Rate Quarterly 70% or more
CUSA Violation Collection Rate Annually 74% or more -5%
TRAFFIC OPERATIONS
Initial & Secondary Reviews Monthly Equal to or less than 15 days 1.1
* Plate Misread Errors Monthly Equal to or less than 0.4% 0.01%
CAS Response Time Monthly 0:20 (minutes) per call 0:09
ACCOUNTING
Monthly No more than 3 0
Monthly No more than 3 0
INFORMATION TECHNOLOGY
Back-office System Uptime Monthly 99% Availability 100%
Network Uptime Monthly 99% Availability 100%
CUSA = Cofiroute USA; CAS = OCTA Customer Assistance Specialists
REPORTING REQUIREMENT Reporting
P eriod
PERFORMANCE STANDARD
OCTA Exceptions
RCTC Exceptions
* Plate Misread Error performance is current after a 60-day hold-back period; therefore, percentage reported here is for 2 months prior to the
month of this report.
Tags % of Total Tags % of Total
Issued
To New Accounts 626 96.3% 865 96.6% 702 96.2%
Additional Tags to Existing Accounts 8 1.2% 18 2.0% 17 2.3%
Replacement Transponders 16 2.5% 12 1.3% 11 1.5%
Total Issued 650 895 729
Returned
Account Closures 4 0.2% 28 1.0% 9 0.4%
Accounts Downsizing 3 0.1% 0 0.0%
Defective Transponders 1,965 99.8% 2,831 98.9% 2,461 99.6%
Total Returned 1,969 2,862 2,469
FY 2020-21T21 TRANSPONDER DISTRIBUTION October-20 September-20
Average To-Date
Tags % of Total Tags % of Total
Issued
To New Accounts 20,992 99.8% 21,312 99.8% 12,777 99.8%
Additional Tags to Existing Accounts 39 0.2% 33 0.2% 19 0.1%
Replacement Transponders 0 0.0% 3 0.0% 4 0.0%
Total Issued 21,031 21,348 12,799
Returned
Account Closures
Accounts Downsizing
Defective Transponders
Total Returned
6C TRANSPONDER DISTRIBUTION October-20 September-20 FY 2020-21
Average To-Date
90
21
At the end of October 2020, the 91 Express Lanes had 151,650 active customer accounts and
377,286 transponders classified as assigned.
Number of Accounts by FY
As of October 31, 2020
Incoming Email Activity
During October, the Anaheim Processing Center received 3,255 emails. Incoming emails
increased by 16% from the prior month due to the extensive outreach program for the
conversion of existing customer accounts and distribution of the 6C transponders.
Operational Activity
Amid concerns about the spread of COVID-19 and following the Governor’s guidance to
help reduce its spread, the 91 Express Lanes Customer Walk-In Center was closed in
March and will remain so until further notice. Operational activities in the Anaheim and
Corona locations continued to function with a combination of remote workers and core
staff located at the facilities. Core essential functions include aiding stranded motorists,
providing incident management services, and dispatching emergency vehicles through
the traffic operations center. The call center remains open to respond to customer service
and violation calls.
91
Orange County Transportation Authority
Riverside County Transportation Commission
Status Report
November 2020
As of November 30, 2020
ATTACHMENT 5
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2
Table of Contents
Operations Overview OCTA ....................................................................................................... 3
Traffic and Revenue Statistics for OCTA .................................................................................... 3
OCTA Traffic and Revenue Summary ........................................................................................ 5
OCTA Eastbound Peak-Hour Volumes ...................................................................................... 6
OCTA Westbound Peak-Hour Volumes ..................................................................................... 7
OCTA Operational Highlights ..................................................................................................... 8
Financial Highlights OCTA ......................................................................................................... 9
Operations Overview RCTC ....................................................................................................... 9
Traffic and Revenue Statistics for RCTC ...................................................................................10
RCTC Traffic and Revenue Summary .......................................................................................12
RCTC Peak-Hour Volumes .......................................................................................................13
RCTC Eastbound Peak-Hour Volumes .....................................................................................13
RCTC Westbound Peak-Hour Volumes ....................................................................................15
RCTC Operational Highlights ....................................................................................................17
Financial Highlights RCTC ........................................................................................................18
Joint Agency Trip and Revenue Statistics .................................................................................19
Joint Agency Traffic Statistics ...................................................................................................19
Joint Agency Performance Measures ........................................................................................20
Joint Agency Transponder Distribution ......................................................................................20
Incoming Email Activity .............................................................................................................21
Operational Activity ...................................................................................................................21
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OPERATIONS OVERVIEW OCTA
TRAFFIC AND REVENUE STATISTICS FOR OCTA
Total traffic volume on the 91 Express Lanes for November 2020 was 1,131,383. This
represents a daily average of 37,713 vehicles. This is a 21.2 percent decrease in total
traffic volume from the same period last year, which totaled 1,435,020. Potential toll
revenue for November was $3,662,099, which represents a decrease of 16.5 percent
from the prior year’s total of $4,385,107. Carpool percentage for November was
22.2 percent as compared to the previous year’s rate of 25.7 percent. The decreases are
attributed to the coronavirus (COVID-19) pandemic and California Governor Newsom’s
orders for residents to stay at home and refrain from non-essential travel.
Month-to-date traffic and revenue data is summarized in the table below. The following
trip and revenue statistics tables represent all trips taken on the Orange County
Transportation Authority (OCTA) 91 Express Lanes and associated potential revenue for
the month of November 2020.
Current Month-to-Date (MTD) as of November 30, 2020
Trips
Nov-20
MTD
Actual
Nov-19
MTD
Actual
Yr-to-Yr
%
Variance
Full Toll Lanes 880,050 1,066,864 (17.5%)
3+ Lanes 251,333 368,156 (31.7%)
Total Gross Trips 1,131,383 1,435,020 (21.2%)
Revenue
Full Toll Lanes $3,619,797 $4,328,417 (16.4%)
3+ Lanes $42,301 $56,691 (25.4%)
Total Gross Revenue $3,662,099 $4,385,107 (16.5%)
Average Revenue per Trip
Average Full Toll Lanes $4.11 $4.06 1.2%
Average 3+ Lanes $0.17 $0.15 13.3%
Average Gross Revenue $3.24 $3.06 5.9%
94
4
The 2021 fiscal year-to-date traffic volume decreased by 22 percent and potential toll
revenue decreased by 16.1 percent, when compared with the same period last year.
Year-to-date average revenue per trip is $3.25.
Fiscal year-to-date traffic and revenue data is summarized in the table below. The
following trip and revenue statistics tables represent all trips taken on the OCTA 91
Express Lanes and associated potential revenue for the months of July 2020 through
November 2020.
Fiscal Year (FY) 2020-21 Year-to-Date as of November 30, 2020
95
5
OCTA Traffic and Revenue Summary
The chart below reflects the total trips breakdown between full toll trips and
high-occupancy vehicle (HOV3+) trips for FY 2020-21 on a monthly basis.
The chart below reflects the gross potential revenue breakdown between full toll trips and
HOV3+ trips for FY 2020-21 on a monthly basis.
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6
OCTA EASTBOUND PEAK-HOUR VOLUMES
Peak-hour traffic in the eastbound direction reached or exceeded 90 percent of defined
capacity ten times during the month of November 2020. As demonstrated on the next
chart, westbound peak-hour traffic volumes top out at 76 percent of defined capacity.
97
7
OCTA WESTBOUND PEAK-HOUR VOLUMES
98
8
OCTA OPERATIONAL HIGHLIGHTS
On-Road Operations
OCTA customer assistance specialists (CAS) responded to 88 calls during the month of
November. Of those calls, 59 were to assist disabled vehicles and 20 calls to remove
debris. The CAS provided assistance to nine accidents in the Express Lanes with two of
those accidents originating in the State Route 91 general purpose lanes.
91 Express Lanes Toll Entrance Gantries Infrastructure Project Update
OCTA is contracting with the California Department of Transportation to provide
construction and construction management services for the 91 Express Lanes Toll
Entrance Gantries Infrastructure Project. This project entails constructing new toll gantries
infrastructure at the three entrances of the OCTA 91 Express Lanes. Construction of the
gantries is scheduled to begin early 2021 and is expected to be completed in summer
2021. As reported in the September 2020 monthly report, the schedule has been delayed
by a few months as a result of preparing the final design/construction package and
awaiting the final comments from our project partners.
Electronic Toll and Traffic Management System Project Update
Kapsch TrafficCom USA, Inc., (Kapsch), the toll lanes system integrator for the
91 Express Lanes, completed the replacement of the Electronic Toll and Traffic
Management (ETTM) system at the current toll gantries in October 2019. This new lane
system is reading both the new 6C transponder protocol, as well as the legacy Title 21
protocol. The next steps of the project include the replacement of the closed-circuit
television cameras along the corridor. The new toll gantries infrastructure, as mentioned
above, will house the new ETTM equipment. Once the gantries have been constructed,
Kapsch will commence installation.
99
9
FINANCIAL HIGHLIGHTS OCTA
Capital Asset Activity
During the five months ending November 30, 2020, capital asset activities included
$11,453 for the replacement of the air-conditioning units for the eastbound toll plaza.
100
10
OPERATIONS OVERVIEW RCTC
TRAFFIC AND REVENUE STATISTICS FOR RCTC
Total traffic volume on the 91 Express Lanes for November 2020 was 967,266. This
represents a daily average of 32,242 vehicles. This is a 23.5 percent decrease in total
traffic volume from the same period last year, which totaled 1,264,601. Potential toll
revenue for November was $3,164,962, which represents a decrease of 40.6 percent
from the prior year’s total of $5,330,279. Carpool percentage for November was
21 percent as compared to the previous year’s rate of 23.7 percent. The decreases are
attributed to the COVID-19 pandemic and the Governor’s orders for residents to self-
quarantine and refrain from non-essential travel.
Month-to-date traffic and revenue data is summarized in the table below. The following
trip and revenue statistics tables represent all trips taken on the Riverside County
Transportation Commission (RCTC) 91 Express Lanes and associated potential revenue
for the month of November 2020.
Current Month-to-Date as of November 30, 2020
Trips
NOV-20
MTD
Actual
Stantec
MTD
Projected
#
Variance
%
Variance
Nov-19
MTD
Actual
Yr-to-Yr
%
Variance
Full Toll Lanes 763,738 979,000 (215,262) (22.0%)964,400 (20.8%)
3+ Lanes 203,528 321,614 (118,086) (36.7%)300,201 (32.2%)
Total Gross Trips 967,266 1,300,614 (333,348) (25.6%)1,264,601 (23.5%)
Revenue
Full Toll Lanes $3,133,295 $4,194,014 ($1,060,719) (25.3%)$5,301,867 (40.9%)
3+ Lanes $31,667 $0 $31,667 $28,411 11.5%
Total Gross Revenue $3,164,962 $4,194,014 ($1,029,052) (24.5%)$5,330,279 (40.6%)
Average Revenue per Trip
Average Full Toll Lanes $4.10 $4.28 ($0.18) (4.2%)$5.50 (25.5%)
Average 3+ Lanes $0.16 $0.00 $0.16 $0.09 77.8%
Average Gross Revenue $3.27 $3.22 $0.05 1.6% $4.21 (22.3%)
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11
The 2021 fiscal year-to-date traffic volume decreased by 25.1 percent and potential toll
revenue decreased by 39.7 percent, when compared with the same period last year.
Year-to-date average revenue per-trip is $3.39.
Fiscal year-to-date traffic and revenue data is summarized in the table below. The
following trip and revenue statistics tables represent all trips taken on the RCTC 91
Express Lanes and associated potential revenue for the months of July 2020 through
November 2020.
FY 2020-21 Year-to-Date as of November 30, 2020
Trips
FY 2020-21
YTD
Actual
Stantec
YTD
Projected
#
Variance
%
Variance
FY 2019-20
YTD
Actual
Yr-to-Yr
%
Variance
Full Toll Lanes 3,921,947 5,138,500 (1,216,553) (23.7%)5,023,861 (21.9%)
3+ Lanes 1,037,391 1,647,671 (610,280) (37.0%)1,598,984 (35.1%)
Total Gross Trips 4,959,338 6,786,171 (1,826,833) (26.9%)6,622,845 (25.1%)
Revenue
Full Toll Lanes $16,650,865 $21,798,829 ($5,147,964) (23.6%)$27,751,102 (40.0%)
3+ Lanes $179,055 $0 $179,055 $178,130 0.5%
Total Gross Revenue $16,829,920 $21,798,829 ($4,968,909) (22.8%)$27,929,232 (39.7%)
Average Revenue per Trip
Average Full Toll Lanes $4.25 $4.24 $0.01 0.2% $5.52 (23.0%)
Average 3+ Lanes $0.17 $0.00 $0.17 $0.11 54.5%
Average Gross Revenue $3.39 $3.21 $0.18 5.6% $4.22 (19.7%)
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12
RCTC Traffic and Revenue Summary
The chart below reflects the total trips broken down between full toll lanes and HOV3+
lanes for FY 2020-21 on a monthly basis.
The chart below reflects the gross potential revenue breakdown between full toll lanes
and HOV3+ lanes for FY 2020-21 on a monthly basis.
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13
RCTC PEAK-HOUR VOLUMES
In November, peak-hour toll rates were adjusted for several peak-period hours in
response to changes in traffic volume. Traffic volumes are being reviewed regularly, and
a plan is in place to monitor traffic volumes and adjust toll rates until traffic returns to
pre-COVID-19 volumes.
RCTC EASTBOUND PEAK-HOUR VOLUMES
Eastbound PM Peak - County Line to McKinley
PM Time Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS
1400 - 1500 $5.30 207 967 1,174 D $5.30 202 1116 1,318 F $7.95 196 1037 1,233 E $10.95 208 986 1,194 D $20.95 336 1,290 1,626 F
1500 - 1600 $8.95 242 930 1,172 D $9.95 259 892 1,151 D $13.95 265 949 1,214 E $13.95 295 1,037 1,332 F $22.95 369 992 1,361 F
1600 - 1700 $6.95 192 986 1,178 D $6.95 180 1009 1,189 D $6.95 206 1057 1,263 E $7.95 191 986 1,177 D $12.95 268 1,077 1,345 F
1700 - 1800 $5.30 211 906 1,117 D $5.30 218 914 1,132 D $5.30 227 839 1,066 D $5.30 250 1,034 1,284 E $7.95 340 1,137 1,477 F
1800 - 1900 $4.20 194 624 818 C $4.20 195 615 810 C $5.30 251 665 916 C $5.30 202 847 1,049 D $5.30 288 912 1,200 D
1900 - 2000 $2.25 78 245 323 A $2.25 96 260 356 A $2.25 112 305 417 B $2.25 144 421 565 B $2.25 225 671 896 C
PM Time Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS
1400 - 1500 $5.30 164 959 1,123 D $5.30 187 1,011 1,198 D $7.95 204 948 1,152 D $10.95 226 1,087 1,313 F $20.95 329 1,206 1,535 F
1500 - 1600 $8.95 228 1,029 1,257 E $9.95 259 927 1,186 D $13.95 257 874 1,131 D $13.95 280 1,108 1,388 F $22.95 367 917 1,284 E
1600 - 1700 $6.95 160 977 1,137 D $6.95 175 1,072 1,247 E $6.95 166 879 1,045 D $7.95 170 908 1,078 D $12.95 237 1,015 1,252 E
1700 - 1800 $5.30 207 892 1,099 D $5.30 207 969 1,176 D $5.30 173 815 988 C $5.30 185 972 1,157 D $7.95 217 937 1,154 D
1800 - 1900 $4.20 195 669 864 C $4.20 185 796 981 C $5.30 184 662 846 C $5.30 193 885 1,078 D $5.30 227 845 1,072 D
1900 - 2000 $2.25 96 278 374 A $2.25 136 479 615 B $2.25 150 337 487 B $2.25 117 470 587 B $2.25 194 635 829 C
PM Time Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS
1400 - 1500 $5.30 185 940 1,125 D $5.30 195 985 1,180 D $7.95 184 1,066 1,250 E $10.95 173 786 959 C $20.95 341 1,178 1,519 F
1500 - 1600 $8.95 245 953 1,198 D $9.95 258 947 1,205 E $13.95 244 989 1,233 E $13.95 263 1,044 1,307 F $22.95 341 976 1,317 F
1600 - 1700 $6.95 163 962 1,125 D $6.95 158 975 1,133 D $6.95 158 1,033 1,191 D $7.95 154 843 997 C $12.95 199 1,036 1,235 E
1700 - 1800 $5.30 183 892 1,075 D $5.30 197 992 1,189 D $5.30 192 894 1,086 D $5.30 261 1,344 1,605 F $7.95 199 870 1,069 D
1800 - 1900 $4.20 178 635 813 C $4.20 180 780 960 C $5.30 183 762 945 C $5.30 253 1,172 1,425 F $5.30 240 851 1,091 D
1900 - 2000 $2.25 87 362 449 B $2.25 123 350 473 B $2.25 118 448 566 B $2.25 103 439 542 B $2.25 179 693 872 C
PM Time Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS
1400 - 1500 $5.30 239 996 1,235 E $5.30 281 1,114 1,395 F $15.95 340 1,187 1,527 F $4.20 237 380 617 B $2.25 182 473 655 B
1500 - 1600 $8.95 242 995 1,237 E $9.95 269 925 1,194 D $9.95 263 970 1,233 E $4.20 187 320 507 B $2.25 165 456 621 B
1600 - 1700 $6.95 175 973 1,148 D $6.95 216 1,025 1,241 E $6.95 279 1,069 1,348 F $4.20 160 318 478 B $2.25 156 375 531 B
1700 - 1800 $5.30 206 908 1,114 D $5.30 200 992 1,192 D $5.30 226 894 1,120 D $4.20 167 311 478 B $2.25 119 350 469 B
1800 - 1900 $4.20 206 680 886 C $4.20 267 960 1,227 E $2.25 193 713 906 C $2.25 167 272 439 B $2.25 141 228 369 A
1900 - 2000 $2.25 141 359 500 B $2.25 173 544 717 B $2.25 189 615 804 C $4.20 137 188 325 A $1.55 108 173 281 A
PM Time Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS
1400 - 1500 $5.30 151 858 1,009 D
1500 - 1600 $8.95 217 978 1,195 D
1600 - 1700 $6.95 154 980 1,134 D
1700 - 1800 $5.30 163 831 994 C
1800 - 1900 $4.20 173 695 868 C
1900 - 2000 $2.25 91 234 325 A
Wednesday 12/02/20
Friday 11/27/20
Thursday 12/03/20 Friday 12/04/20
11/16/20 Tuesday 11/17/20
Monday 11/30/20 Tuesday 12/01/20
Thursday 11/26/20
11/02/20 Tuesday 11/03/20
Thursday
Monday 11/23/20 Tuesday 11/24/20 Wednesday 11/25/20
Wednesday 11/18/20 Thursday 11/19/20 Friday 11/20/20Monday
11/12/20 Friday 11/13/20Monday 11/09/20 Tuesday 11/10/20 Wednesday 11/11/20
Wednesday 11/04/20 Thursday 11/05/20 Friday 11/06/20Monday
104
14
Eastbound PM Peak - County Line to I-15 South
PM Time Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS
1400 - 1500 $5.30 124 660 784 B $5.30 106 799 905 C $5.30 114 802 916 C $5.30 103 648 751 B $5.30 133 781 914 C
1500 - 1600 $5.30 123 718 841 C $5.30 126 735 861 C $5.30 132 711 843 C $5.30 131 884 1,015 D $5.30 159 634 793 B
1600 - 1700 $2.95 106 762 868 C $5.30 91 789 880 C $5.30 102 757 859 C $5.30 93 643 736 B $2.95 112 615 727 B
1700 - 1800 $2.95 106 675 781 B $2.95 92 662 754 B $2.95 117 704 821 C $5.30 110 686 796 B $2.95 111 476 587 B
1800 - 1900 $2.95 119 483 602 B $2.95 108 439 547 B $2.95 129 519 648 B $2.95 163 788 951 C $2.95 148 572 720 B
1900 - 2000 $1.95 63 195 258 A $1.95 55 196 251 A $2.95 82 236 318 A $2.95 78 333 411 B $2.95 131 421 552 B
PM Time Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS
1400 - 1500 $5.30 102 624 726 B $5.30 108 746 854 C $5.30 124 685 809 C $5.30 129 736 865 C $5.30 144 892 1,036 D
1500 - 1600 $5.30 124 799 923 C $5.30 117 753 870 C $5.30 158 632 790 B $5.30 124 910 1,034 D $5.30 154 522 676 B
1600 - 1700 $2.95 75 780 855 C $5.30 99 772 871 C $5.30 113 593 706 B $5.30 93 728 821 C $2.95 89 667 756 B
1700 - 1800 $2.95 115 676 791 B $2.95 113 714 827 C $2.95 91 585 676 B $5.30 106 708 814 C $2.95 125 602 727 B
1800 - 1900 $2.95 114 433 547 B $2.95 121 575 696 B $2.95 107 467 574 B $2.95 96 623 719 B $2.95 141 573 714 B
1900 - 2000 $1.95 66 248 314 A $1.95 85 360 445 B $2.95 81 228 309 A $2.95 68 343 411 B $2.95 96 411 507 B
PM Time Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS
1400 - 1500 $5.30 100 677 777 B $5.30 130 750 880 C $5.30 91 707 798 B $5.30 124 660 784 B $5.30 160 856 1,016 D
1500 - 1600 $5.30 110 738 848 C $5.30 140 725 865 C $5.30 105 773 878 C $5.30 148 1,047 1,195 D $5.30 144 655 799 B
1600 - 1700 $2.95 77 747 824 C $5.30 78 709 787 B $5.30 83 791 874 C $5.30 90 690 780 B $2.95 93 690 783 B
1700 - 1800 $2.95 98 638 736 B $2.95 125 741 866 C $2.95 99 662 761 B $5.30 43 379 422 B $2.95 84 611 695 B
1800 - 1900 $2.95 91 436 527 B $2.95 99 560 659 B $2.95 102 554 656 B $2.95 71 337 408 B $2.95 122 559 681 B
1900 - 2000 $1.95 44 244 288 A $1.95 71 287 358 A $2.95 96 321 417 B $2.95 70 383 453 B $2.95 96 356 452 B
PM Time Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS
1400 - 1500 $5.30 107 679 786 B $5.30 123 727 850 C $2.95 177 824 1,001 D $2.95 148 268 416 B $1.95 88 319 407 B
1500 - 1600 $5.30 127 767 894 C $5.30 128 717 845 C $2.95 144 683 827 C $2.95 108 215 323 A $1.95 93 285 378 A
1600 - 1700 $2.95 106 694 800 B $5.30 78 704 782 B $2.95 120 650 770 B $2.95 117 201 318 A $1.95 88 225 313 A
1700 - 1800 $2.95 121 700 821 C $2.95 113 661 774 B $2.95 122 578 700 B $2.95 143 204 347 A $1.95 74 243 317 A
1800 - 1900 $2.95 103 452 555 B $2.95 139 614 753 B $2.95 102 431 533 B $2.95 149 210 359 A $1.95 95 202 297 A
1900 - 2000 $1.95 60 262 322 A $1.95 87 358 445 B $1.95 121 344 465 B $2.95 150 190 340 A $1.95 84 150 234 A
PM Time Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS
1400 - 1500 $5.30 75 641 716 B
1500 - 1600 $5.30 99 764 863 C
1600 - 1700 $2.95 76 696 772 B
1700 - 1800 $2.95 79 592 671 B
1800 - 1900 $2.95 83 504 587 B
1900 - 2000 $1.95 53 201 254 A
Thursday 12/03/20 Friday 12/04/20Monday 11/30/20 Tuesday 12/01/20 Wednesday 12/02/20
Wednesday 11/25/20 Thursday 11/26/20 Friday 11/27/20Monday 11/23/20 Tuesday 11/24/20
Thursday 11/19/20 Friday 11/20/20Monday 11/16/20 Tuesday 11/17/20 Wednesday 11/18/20
Wednesday 11/11/20 Thursday 11/12/20 Friday 11/13/20Monday 11/09/20 Tuesday 11/10/20
Monday 11/02/20 Tuesday 11/03/20 Wednesday 11/04/20 Thursday 11/05/20 Friday 11/06/20
105
15
RCTC WESTBOUND PEAK-HOUR VOLUMES
Westbound AM Peak - McKinley to County Line
AM Time Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS
0400 - 0500 $5.30 228 664 892 C $5.30 226 688 914 C $5.30 216 753 969 C $5.30 218 672 890 C $2.25 164 426 590 B
0500 - 0600 $9.95 362 852 1,214 E $9.95 425 1018 1,443 F $9.95 361 703 1,064 D $9.95 375 783 1,158 D $6.95 288 872 1,160 D
0600 - 0700 $9.95 213 1028 1,241 E $9.95 185 935 1,120 D $9.95 235 1095 1,330 E $9.95 213 1,073 1,286 E $6.95 208 1,215 1,423 F
0700 - 0800 $6.95 194 1135 1,329 E $6.95 196 1118 1,314 E $6.95 190 1107 1,297 E $6.95 196 1,129 1,325 E $5.30 162 994 1,156 D
0800 - 0900 $5.30 109 862 971 C $5.30 107 907 1,014 D $5.30 124 809 933 C $5.30 105 775 880 C $2.25 92 697 789 B
0900 - 1000 $5.30 84 482 566 B $5.30 92 510 602 B $5.30 82 537 619 B $5.30 95 522 617 B $2.25 73 491 564 B
AM Time Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS
0400 - 0500 $5.30 186 684 870 C $5.30 195 754 949 C $5.30 113 455 568 B $5.30 203 695 898 C $2.25 176 406 582 B
0500 - 0600 $9.95 317 779 1,096 D $9.95 386 955 1,341 E $9.95 194 497 691 B $9.95 323 753 1,076 D $6.95 277 854 1,131 D
0600 - 0700 $9.95 193 1,005 1,198 D $9.95 142 892 1,034 D $9.95 115 764 879 C $9.95 212 989 1,201 E $6.95 211 979 1,190 D
0700 - 0800 $6.95 164 1,153 1,317 E $6.95 181 1,163 1,344 E $6.95 137 773 910 C $6.95 191 1,121 1,312 E $5.30 178 953 1,131 D
0800 - 0900 $5.30 104 790 894 C $5.30 96 905 1,001 D $5.30 130 574 704 B $5.30 91 808 899 C $2.25 80 725 805 C
0900 - 1000 $5.30 73 521 594 B $5.30 69 540 609 B $5.30 154 499 653 B $5.30 69 527 596 B $2.25 81 495 576 B
AM Time Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS
0400 - 0500 $5.30 223 623 846 C $5.30 182 697 879 C $5.30 203 704 907 C $5.30 198 683 881 C $2.25 173 377 550 B
0500 - 0600 $9.95 351 904 1,255 E $9.95 360 974 1,334 E $9.95 324 723 1,047 D $9.95 333 765 1,098 D $6.95 281 904 1,185 D
0600 - 0700 $9.95 185 925 1,110 D $9.95 146 942 1,088 D $9.95 180 1,126 1,306 E $9.95 231 1,025 1,256 E $6.95 203 948 1,151 D
0700 - 0800 $6.95 176 1,209 1,385 F $6.95 165 1,192 1,357 F $6.95 164 1,144 1,308 E $6.95 184 1,235 1,419 F $5.30 171 998 1,169 D
0800 - 0900 $5.30 107 990 1,097 D $5.30 80 1,007 1,087 D $5.30 92 909 1,001 D $5.30 88 883 971 C $2.25 94 723 817 C
0900 - 1000 $5.30 92 585 677 B $5.30 77 601 678 B $5.30 78 536 614 B $5.30 69 532 601 B $2.25 76 483 559 B
AM Time Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS
0400 - 0500 $5.30 179 605 784 B $5.30 183 579 762 B $5.30 161 346 507 B $1.55 10 14 24 A $1.55 21 24 45 A
0500 - 0600 $9.95 294 825 1,119 D $9.95 322 898 1,220 E $5.30 251 812 1,063 D $1.55 13 17 30 A $1.55 23 76 99 A
0600 - 0700 $9.95 168 918 1,086 D $9.95 122 803 925 C $5.30 146 806 952 C $1.55 13 25 38 A $1.55 28 136 164 A
0700 - 0800 $6.95 163 1,105 1,268 E $6.95 149 1,036 1,185 D $5.30 117 743 860 C $1.55 24 53 77 A $1.55 37 188 225 A
0800 - 0900 $5.30 96 879 975 C $5.30 91 774 865 C $4.20 96 581 677 B $1.55 34 72 106 A $1.55 43 229 272 A
0900 - 1000 $5.30 103 490 593 B $5.30 114 516 630 B $2.25 96 440 536 B $1.55 74 167 241 A $2.25 72 236 308 A
AM Time Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS
0400 - 0500 $5.30 182 598 780 B
0500 - 0600 $9.95 281 736 1,017 D
0600 - 0700 $9.95 168 858 1,026 D
0700 - 0800 $6.95 165 1,000 1,165 D
0800 - 0900 $5.30 84 640 724 B
0900 - 1000 $5.30 72 493 565 B
Wednesday 12/02/20
Friday 11/27/20
Thursday 12/03/20 Friday 12/04/20
11/16/20 Tuesday 11/17/20
Monday 11/30/20 Tuesday 12/01/20
Thursday 11/26/20
11/02/20 Tuesday 11/03/20
Thursday
Monday 11/23/20 Tuesday 11/24/20 Wednesday 11/25/20
Wednesday 11/18/20 Thursday 11/19/20 Friday 11/20/20Monday
11/12/20 Friday 11/13/20Monday 11/09/20 Tuesday 11/10/20 Wednesday 11/11/20
Wednesday 11/04/20 Thursday 11/05/20 Friday 11/06/20Monday
106
16
Westbound AM Peak - I-15 North to County Line
AM Time Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS
0400 - 0500 $2.95 122 416 538 B $2.95 129 405 534 B $2.95 134 344 478 B $2.95 127 373 500 B $2.95 133 327 460 B
0500 - 0600 $6.85 203 810 1,013 D $6.85 183 794 977 C $6.85 196 807 1,003 D $6.85 194 807 1,001 D $5.30 151 724 875 C
0600 - 0700 $6.85 138 991 1,129 D $6.85 148 989 1,137 D $6.85 141 945 1,086 D $6.85 152 964 1,116 D $5.30 110 834 944 C
0700 - 0800 $6.85 113 860 973 C $6.85 101 854 955 C $6.85 107 806 913 C $6.85 118 860 978 C $2.95 95 769 864 C
0800 - 0900 $2.95 56 708 764 B $2.95 58 714 772 B $2.95 76 775 851 C $2.95 68 719 787 B $2.95 53 525 578 B
0900 - 1000 $2.95 61 468 529 B $2.95 46 486 532 B $2.95 61 636 697 B $2.95 52 481 533 B $2.95 57 465 522 B
AM Time Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS
0400 - 0500 $2.95 111 429 540 B $2.95 107 389 496 B $2.95 54 262 316 A $2.95 106 381 487 B $2.95 85 327 412 B
0500 - 0600 $6.85 151 767 918 C $6.85 169 814 983 C $6.85 118 516 634 B $6.85 157 741 898 C $5.30 159 696 855 C
0600 - 0700 $6.85 111 940 1,051 D $6.85 132 949 1,081 D $6.85 94 685 779 B $6.85 131 902 1,033 D $5.30 102 792 894 C
0700 - 0800 $6.85 92 851 943 C $6.85 98 893 991 C $6.85 76 652 728 B $6.85 110 834 944 C $2.95 92 721 813 C
0800 - 0900 $2.95 46 752 798 B $2.95 45 817 862 C $2.95 69 539 608 B $2.95 63 746 809 C $2.95 51 603 654 B
0900 - 1000 $2.95 50 475 525 B $2.95 71 579 650 B $2.95 96 474 570 B $2.95 59 496 555 B $2.95 49 426 475 B
AM Time Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS
0400 - 0500 $2.95 126 386 512 B $2.95 108 426 534 B $2.95 100 380 480 B $2.95 111 363 474 B $2.95 104 320 424 B
0500 - 0600 $6.85 166 829 995 C $6.85 155 831 986 C $6.85 156 786 942 C $6.85 175 778 953 C $5.30 150 644 794 B
0600 - 0700 $6.85 118 942 1,060 D $6.85 120 952 1,072 D $6.85 131 931 1,062 D $6.85 132 912 1,044 D $5.30 127 819 946 C
0700 - 0800 $6.85 112 867 979 C $6.85 94 940 1,034 D $6.85 92 833 925 C $6.85 107 875 982 C $2.95 95 744 839 C
0800 - 0900 $2.95 56 721 777 B $2.95 62 821 883 C $2.95 65 801 866 C $2.95 57 733 790 B $2.95 57 578 635 B
0900 - 1000 $2.95 50 517 567 B $2.95 46 530 576 B $2.95 51 571 622 B $2.95 50 479 529 B $2.95 50 459 509 B
AM Time Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS
0400 - 0500 $2.95 106 414 520 B $2.95 106 348 454 B $2.95 92 314 406 B $1.95 13 24 37 A $1.95 24 42 66 A
0500 - 0600 $6.85 134 791 925 C $6.85 127 756 883 C $6.85 115 597 712 B $1.95 13 41 54 A $1.95 25 105 130 A
0600 - 0700 $6.85 123 869 992 C $6.85 112 894 1,006 D $5.30 92 665 757 B $1.95 9 45 54 A $1.95 20 134 154 A
0700 - 0800 $6.85 90 765 855 C $6.85 65 735 800 B $2.95 61 570 631 B $1.95 10 38 48 A $1.95 27 132 159 A
0800 - 0900 $2.95 75 711 786 B $2.95 59 627 686 B $2.95 64 487 551 B $1.95 23 55 78 A $1.95 29 186 215 A
0900 - 1000 $2.95 67 469 536 B $2.95 75 537 612 B $2.95 77 418 495 B $1.95 63 126 189 A $1.95 46 239 285 A
AM Time Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS
0400 - 0500 $2.95 122 381 503 B
0500 - 0600 $6.85 157 703 860 C
0600 - 0700 $6.85 109 893 1,002 D
0700 - 0800 $6.85 102 760 862 C
0800 - 0900 $2.95 60 651 711 B
0900 - 1000 $2.95 49 445 494 B
Thursday 12/03/20 Friday 12/04/20Monday 11/30/20 Tuesday 12/01/20 Wednesday 12/02/20
Wednesday 11/25/20 Thursday 11/26/20 Friday 11/27/20Monday 11/23/20 Tuesday 11/24/20
Thursday 11/19/20 Friday 11/20/20Monday 11/16/20 Tuesday 11/17/20 Wednesday 11/18/20
Wednesday 11/11/20 Thursday 11/12/20 Friday 11/13/20Monday 11/09/20 Tuesday 11/10/20
Monday 11/02/20 Tuesday 11/03/20 Wednesday 11/04/20 Thursday 11/05/20 Friday 11/06/20
107
17
RCTC OPERATIONAL HIGHLIGHTS
On-Road Operations
RCTC Freeway Service Patrol responded to 69 calls during the month of November. Of
those calls, 53 were to assist disabled vehicles, 12 calls to remove debris, and four were
in response to accidents in the Express Lanes.
108
18
FINANCIAL HIGHLIGHTS RCTC
RCTC 91 Express Lanes
Operating Statement
11/30/2020
Description Budget Dollar $ Percent (%)
Operating revenues:
Toll Revenue 15,430,085.14$ 10,731,000.00$ 4,699,085.14$ 43.8
Fee Revenue 2,136,485.90 1,021,041.67 1,115,444.23 109.2
Total operating revenues 17,566,571.04 11,752,041.67 5,814,529.37 49.5
Operating expenses:
Salaries and Benefits 244,597.03 281,458.33 36,861.30 13.1
Legal Services 34,882.68 145,833.33 110,950.65 76.1
Advisory Services 22,808.93 31,250.00 8,441.07 27.0
Audit and Accounting Fees 31,550.00 15,000.00 (16,550.00) (110.3)
Service Fees (492.50) 2 8,333.33 8,825.83 105.9
Other Professional Services 172,983.49 1,092,083.33 919,099.84 84.2
Lease Expense 122,489.35 204,250.00 81,760.65 40.0
Operations 476,788.95 1,244,583.33 767,794.38 61.7
Utilities 4,975.46 34,000.00 29,024.54 85.4
Supplies and Materials 870.80 12,500.00 11,629.20 93.0
Membership and Subscription Fees 21,327.25 12,500.00 (8,827.25) (70.6)
Office Equipment & Furniture (Non-Capital) - 6,250.00 6,250.00 100.0
Maintenance/Repairs 49,930.32 152,125.00 102,194.68 67.2
Training Seminars and Conferences - 958.33 958.33 100.0
Transportation Expenses - 1,666.67 1,666.67 100.0
Lodging - 1,458.33 1,458.33 100.0
Meals - 208.33 208.33 100.0
Other Staff Expenses - 208.33 208.33 100.0
Advertising 4,611.25 114,583.33 109,972.08 96.0
Program Management 31,730.10 69,208.33 37,478.23 54.2
Program Operations 2,779,638.84 3,598,208.33 818,569.49 22.7
Litigation Settlement - - - N/A
Furniture & Equipment - 127,083.33 127,083.33 100.0
Improvements - - - N/A
Bad Debt Expense 1.77 - (1.77) N/A
Total operating expenses 3,998,693.72 7,153,750.00 3,155,056.28 44.1
Operating income (loss)13,567,877.32 4,598,291.67 8,969,585.65 195.1
Nonoperating revenues (expenses):
Interest Revenue 157,188.42 288,291.67 (131,103.25) 45.5
Other Miscellaneous Revenue 11.97 41.67 (29.70) 71.3
Interest Expense (7,391,059.39) (2,966,625.00) (4,424,434.39) 149.1
Total nonoperating revenues (expenses)(7,233,859.00) (2,678,291.67) (4,555,567.33) (170.1)
Transfers In - - - N/A
Transfers Out (236,100.00) (427,208.33) 191,108.33 (44.7)
Net income (loss) 6,097,918.32$ 1,492,791.67$ 4,605,126.65$ 308.5
1 Unaudited
2 Negatives are the result of FY20 accruals
YTD as of : YTD Variance
Actual1
109
19
JOINT AGENCY TRIP AND REVENUE STATISTICS
JOINT AGENCY TRAFFIC STATISTICS
MULTI AGENCY TRIP AND REVENUE STATISTICS
MONTH ENDING November 30, 2020
MTD
Transactions by
Agency
Transactions
Using Both
Segments
% Using Both
Segments Revenue
Westbound
OCTA 544,727 350,370 64% $1,531,461
RCTC 490,253 350,370 71% $1,518,098
I -15 205,365 149,305 73% $592,317
McKinley 284,888 201,065 71% $925,781
Eastbound
OCTA 586,656 356,704 61% $2,130,637
RCTC 477,013 356,704 75% $1,646,864
I -15 183,316 144,699 79% $470,218
McKinley 293,697 212,005 72% $1,176,646
110
20
JOINT AGENCY PERFORMANCE MEASURES
JOINT AGENCY TRANSPONDER DISTRIBUTION
Nov-20
Performance
CUSTOMER SERVICE
Call Wait Time Monthly Not to exceed 2 minutes 1:29
Abandon Rate Monthly No more than 4.0% 2.3%
Customer Satisfaction Monthly At least 75 outbound calls 76
VIOLATION PROCESSING
Response Time Monthly Within 2 business days of receipt 0.5
CUSA Violation Collection Rate Quarterly 70% or more -22%
CUSA Violation Collection Rate Annually 74% or more -5%
TRAFFIC OPERATIONS
Initial & Secondary Reviews Monthly Equal to or less than 15 days 0.9
* Plate Misread Errors Monthly Equal to or less than 0.4% 0.02%
CAS Response Time Monthly 0:20 (minutes) per call 0:08
ACCOUNTING
Monthly No more than 3 0
Monthly No more than 3 0
INFORMATION TECHNOLOGY
Back-office System Uptime Monthly 99% Availability 100%
Network Uptime Monthly 99% Availability 100%
CUSA = Cofiroute USA; CAS = OCTA Customer Assistance Specialists
* Plate Misread Error performance is current after a 60-day hold-back period; therefore, percentage reported here is for 2 months prior to the
month of this report.
OCTA Exceptions
RCTC Exceptions
REPORTING REQUIREMENT Reporting
P eriod
PERFORMANCE STANDARD
111
21
At the end of November 2020, the 91 Express Lanes had 151,119 active customer accounts and
392,621 transponders classified as assigned.
Number of Accounts by FY
As of November 30, 2020
Incoming Email Activity
During November, the Anaheim Processing Center received 3,502 emails. Incoming
emails increased by 7.6 percent from the prior month due to the extensive outreach
program for the conversion of existing customer accounts and distribution of the 6C
transponders.
Operational Activity
Amid concerns about the spread of COVID-19 and following the Governor’s guidance to
help reduce its spread, the 91 Express Lanes Customer Walk-In Center was closed in
March and will remain so until further notice. Operational activities in the Anaheim and
Corona locations continued to function with a combination of remote workers and core
staff located at the facilities. Core essential functions include aiding stranded motorists,
providing incident management services, and dispatching emergency vehicles through
the traffic operations center. The call center remains open to respond to customer service
and violation calls.
112
Orange County Transportation Authority
Riverside County Transportation Commission
Status Report
December 2020
As of December 31, 2020
ATTACHMENT 6
113
2
Table of Contents
Operations Overview OCTA ....................................................................................................... 3
Traffic and Revenue Statistics for OCTA .................................................................................... 3
OCTA Traffic and Revenue Summary ........................................................................................ 5
OCTA Eastbound Peak-Hour Volumes ...................................................................................... 6
OCTA Westbound Peak-Hour Volumes ..................................................................................... 7
OCTA Operational Highlights ..................................................................................................... 8
Financial Highlights OCTA ......................................................................................................... 9
Operations Overview RCTC ....................................................................................................... 9
Traffic and Revenue Statistics for RCTC ...................................................................................10
RCTC Traffic and Revenue Summary .......................................................................................12
RCTC Peak-Hour Volumes .......................................................................................................13
RCTC Eastbound Peak-Hour Volumes .....................................................................................13
RCTC Westbound Peak-Hour Volumes ....................................................................................15
RCTC Operational Highlights ....................................................................................................17
Financial Highlights RCTC ........................................................................................................18
Joint Agency Trip and Revenue Statistics .................................................................................19
Joint Agency Traffic Statistics ...................................................................................................19
Joint Agency Performance Measures ........................................................................................20
Joint Agency Transponder Distribution ......................................................................................20
Incoming Email Activity .............................................................................................................21
Operational Activity ...................................................................................................................21
114
3
OPERATIONS OVERVIEW OCTA
TRAFFIC AND REVENUE STATISTICS FOR OCTA
Total traffic volume on the 91 Express Lanes for December 2020 was 1,082,747. This
represents a daily average of 34,927 vehicles. This is a 24.8 percent decrease in total
traffic volume from the same period last year, which totaled 1,440,236. Potential toll
revenue for December was $3,537,895, which represents a decrease of 18.4 percent
from the prior year’s total of $4,338,299. Carpool percentage for December was 21.3
percent as compared to the previous year’s rate of 26.4 percent. The decreases are
attributed to the coronavirus (COVID-19) pandemic and California Governor Gavin
Newsom’s orders for residents to stay at home and refrain from non-essential travel.
Month-to-date traffic and revenue data is summarized in the table below. The following
trip and revenue statistics tables represent all trips taken on the Orange County
Transportation Authority (OCTA) 91 Express Lanes and associated potential revenue for
the month of December 2020.
Current Month-to-Date (MTD) as of December 31, 2020
Trips
Dec-20
MTD
Actual
Dec-19
MTD
Actual
Yr-to-Yr
%
Variance
Full Toll Lanes 852,110 1,059,346 (19.6%)
3+ Lanes 230,637 380,890 (39.4%)
Total Gross Trips 1,082,747 1,440,236 (24.8%)
Revenue
Full Toll Lanes $3,488,629 $4,269,308 (18.3%)
3+ Lanes $49,266 $68,991 (28.6%)
Total Gross Revenue $3,537,895 $4,338,299 (18.4%)
Average Revenue per Trip
Average Full Toll Lanes $4.09 $4.03 1.5%
Average 3+ Lanes $0.21 $0.18 16.7%
Average Gross Revenue $3.27 $3.01 8.6%
115
4
The 2021 fiscal year-to-date traffic volume decreased by 22.5 percent and potential toll
revenue decreased by 16.5 percent, when compared with the same period last year.
Year-to-date average revenue per trip is $3.25.
Fiscal year-to-date traffic and revenue data are summarized in the table below. The
following trip and revenue statistics tables represent all trips taken on the OCTA 91
Express Lanes and associated potential revenue for the months of July 2020 through
December 2020.
Fiscal Year (FY) 2020-21 Year-to-Date as of December 31, 2020
Trips
FY 2020-21
YTD
Actual
FY 2019-20
YTD
Actual
Yr-to-Yr
%
Variance
Full Toll Lanes 5,431,491 6,626,087 (18.0%)
3+ Lanes 1,525,760 2,345,634 (35.0%)
Total Gross Trips 6,957,251 8,971,721 (22.5%)
Revenue
Full Toll Lanes $22,298,744 $26,647,546 (16.3%)
3+ Lanes $302,149 $415,384 (27.3%)
Total Gross Revenue $22,600,893 $27,062,930 (16.5%)
Average Revenue per Trip
Average Full Toll Lanes $4.11 $4.02 2.2%
Average 3+ Lanes $0.20 $0.18 11.1%
Average Gross Revenue $3.25 $3.02 7.6%
116
5
OCTA Traffic and Revenue Summary
The chart below reflects the total trips breakdown between full toll trips and
high-occupancy vehicle (HOV3+) trips for FY 2020-21 on a monthly basis.
The chart below reflects the gross potential revenue breakdown between full toll trips and
HOV3+ trips for FY 2020-21 on a monthly basis.
117
6
OCTA EASTBOUND PEAK-HOUR VOLUMES
Peak-hour traffic in the eastbound direction reached or exceeded 90 percent of defined
capacity six times during the month of December 2020. As demonstrated on the next
chart, westbound peak-hour traffic volumes top out at 71 percent of defined capacity.
118
7
OCTA WESTBOUND PEAK-HOUR VOLUMES
119
8
OCTA OPERATIONAL HIGHLIGHTS
On-Road Operations
OCTA customer assistance specialists (CAS) responded to 101 calls during the month of
December. Of those calls, 63 were to assist disabled vehicles and 25 calls to remove
debris. The CAS provided assistance to 13 accidents in the Express Lanes with seven of
those accidents originating in the State Route 91 general purpose lanes.
120
9
FINANCIAL HIGHLIGHTS OCTA
Capital Asset Activity
During the six months ending December 31, 2020, capital asset activities included
$11,453 for the replacement of the air-conditioning units for the eastbound toll plaza.
91 Express Lanes
Operating Statement
YTD as of : 12/31/2020
Description Actual (1)Budget (1)Dollar $ Percent (%)
Operating revenues:
Toll Revenue 20,754,429.71$ 15,890,806.00$ 4,863,623.71$ 30.6
Fee Revenue 2,257,552.62 840,388.00 1,417,164.62 168.6
Total operating revenues 23,011,982.33 16,731,194.00 6,280,788.33 37.5
Operating expenses:
Contracted Services 3,317,976.58 3,598,560.00 280,583.42 7.8
Administrative Fee 1,609,815.00 1,560,876.00 (48,939.00) (3.1)
Other Professional Services 428,342.55 1,834,808.00 1,406,465.45 76.7
Credit Card Processing Fees 463,438.47 473,850.00 10,411.53 2.2
Toll Road Account Servicing (5)198,879.43 301,020.00 102,140.57 33.9
Other Insurance Expense 217,974.36 124,950.00 (93,024.36) (74.4)
Toll Road Maintenance Supply Repairs 55,649.61 1,375,059.00 1,319,409.39 96.0
Patrol Services 229,650.67 549,778.00 320,127.33 58.2
Building Equipment Repairs and Maint 336,376.43 206,729.00 (129,647.43) (62.7)
6C Transponders - 125,000.00 125,000.00 100.0
Other Services (6)(997,825.18) 31,210.00 1,029,035.18 3,297.1
Utilities 22,533.68 57,480.00 34,946.32 60.8
Office Expense 9,356.40 48,982.00 39,625.60 80.9
Bad Debt Expense 84,842.04 - (84,842.04) N/A
Miscellaneous (2)4,153.82 86,696.00 82,542.18 95.2
Leases 260,097.32 242,400.00 (17,697.32) (7.3)
Total operating expenses 6,241,261.18 10,617,398.00 4,376,136.82 41.2
Depreciation and Amortization (3)2,581,229.59 - (2,581,229.59) N/A
Operating income (loss)14,189,491.56 6,113,796.00 8,075,695.56 132.1
Nonoperating revenues (expenses):
Reimbursement from Other Agencies 340,186.73 625,000.00 (284,813.27) (45.6)
Interest Income 2,460,128.71 735,744.00 1,724,384.71 234.4
Interest Expense (2,160,224.84) (2,199,474.00) 39,249.16 1.8
Other - - - N/A
Total nonoperating revenues (expenses)640,090.60 (838,730.00) 1,478,820.60 176.3
Transfers In - - - N/A
Transfers Out (4)(1,919,845.97) (30,431,600.00) 28,511,754.03 93.7
Net income (loss) 12,909,736.19$ (25,156,534.00)$ 38,066,270.19$ (151.3)
¹Actual amounts are accounted for on the accrual bas is of accounting in an enterprise fund. Budget amounts are
accounted for on a modified accrual basis of accounting.
²Miscellaneous expenses include: Bond Insurance Costs, Bank Service Charge, Transponder Materials.
³Depreciation and amortization are not budgeted items.
4Transfers Out: For M2 Project I and Project J expense reimbursements.
5 Collection efforts have been paused due to pandemic
6 Litigation settlement was accrued, the negative will be offset once the litigation payment is issued.
YTD Variance
121
10
OPERATIONS OVERVIEW RCTC
TRAFFIC AND REVENUE STATISTICS FOR RCTC
Total traffic volume on the 91 Express Lanes for December 2020 was 913,325. This
represents a daily average of 29,462 vehicles. This is a 27.2 percent decrease in total
traffic volume from the same period last year, which totaled 1,254,586. Potential toll
revenue for December was $3,144,150, which represents a decrease of 40.4 percent
from the prior year’s total of $5,277,144. Carpool percentage for December was 20.1
percent as compared to the previous year’s rate of 24.7 percent. The decreases are
attributed to the COVID-19 pandemic and California Governor Gavin Newsom’s orders
for residents to self-quarantine and refrain from non-essential travel.
Month-to-date traffic and revenue data is summarized in the table below. The following
trip and revenue statistics tables represent all trips taken on the Riverside County
Transportation Commission (RCTC) 91 Express Lanes and associated potential revenue
for the month of December 2020.
Current Month-to-Date as of December 31, 2020
Trips
DEC-20
MTD
Actual
Stantec
MTD
Projected
#
Variance
%
Variance
Dec-19
MTD
Actual
Yr-to-Yr
%
Variance
Full Toll Lanes 729,424 930,186 (200,762) (21.6%)945,151 (22.8%)
3+ Lanes 183,901 328,671 (144,770) (44.0%)309,435 (40.6%)
Total Gross Trips 913,325 1,258,857 (345,532) (27.4%)1,254,586 (27.2%)
Revenue
Full Toll Lanes $3,109,143 $3,992,971 ($883,829) (22.1%)$5,238,975 (40.7%)
3+ Lanes $35,008 $0 $35,008 $38,169 (8.3%)
Total Gross Revenue $3,144,150 $3,992,971 ($848,821) (21.3%)$5,277,144 (40.4%)
Average Revenue per Trip
Average Full Toll Lanes $4.26 $4.29 ($0.03) (0.7%)$5.54 (23.1%)
Average 3+ Lanes $0.19 $0.00 $0.19 $0.12 58.3%
Average Gross Revenue $3.44 $3.17 $0.27 8.5% $4.21 (18.3%)
122
11
The 2021 fiscal year-to-date traffic volume decreased by 25.4 percent and potential toll
revenue decreased by 39.8 percent, when compared with the same period last year.
Year-to-date average revenue per-trip is $3.40.
Fiscal year-to-date traffic and revenue data are summarized in the table below. The
following trip and revenue statistics tables represent all trips taken on the RCTC 91
Express Lanes and associated potential revenue for the months of July 2020 through
December 2020.
FY 2020-21 Year-to-Date as of December 31, 2020
Trips
FY 2020-21
YTD
Actual
Stantec
YTD
Projected
#
Variance
%
Variance
FY 2019-20
YTD
Actual
Yr-to-Yr
%
Variance
Full Toll Lanes 4,651,371 6,068,686 (1,417,315) (23.4%)5,969,012 (22.1%)
3+ Lanes 1,221,292 1,976,343 (755,051) (38.2%)1,908,419 (36.0%)
Total Gross Trips 5,872,663 8,045,029 (2,172,366) (27.0%)7,877,431 (25.4%)
Revenue
Full Toll Lanes $19,760,008 $25,791,800 ($6,031,792) (23.4%)$32,990,077 (40.1%)
3+ Lanes $214,063 $0 $214,063 $216,298 (1.0%)
Total Gross Revenue $19,974,070 $25,791,800 ($5,817,730) (22.6%)$33,206,375 (39.8%)
Average Revenue per Trip
Average Full Toll Lanes $4.25 $4.25 $0.00 0.0% $5.53 (23.1%)
Average 3+ Lanes $0.18 $0.00 $0.18 $0.11 63.6%
Average Gross Revenue $3.40 $3.21 $0.19 5.9% $4.22 (19.4%)
123
12
RCTC Traffic and Revenue Summary
The chart below reflects the total trips broken down between full toll lanes and HOV3+
lanes for FY 2020-21 on a monthly basis.
The chart below reflects the gross potential revenue breakdown between full toll lanes
and HOV3+ lanes for FY 2020-21 on a monthly basis.
124
13
RCTC PEAK-HOUR VOLUMES
In December, there were no toll rates adjusted in response to traffic volumes. Traffic
volumes are being reviewed regularly, and a plan is in place to monitor traffic volumes
and adjust toll rates until traffic returns to pre-COVID-19 volumes.
RCTC EASTBOUND PEAK-HOUR VOLUMES
Eastbound PM Peak - County Line to McKinley
PM Time Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS
1400 - 1500 $5.30 109 601 710 B $7.95 179 963 1,142 D $10.95 186 925 1,111 D $20.95 308 1,197 1,505 F
1500 - 1600 $9.95 211 895 1,106 D $13.95 252 884 1,136 D $13.95 244 1,037 1,281 E $22.95 277 887 1,164 D
1600 - 1700 $6.95 131 971 1,102 D $6.95 185 994 1,179 D $7.95 140 767 907 C $12.95 180 981 1,161 D
1700 - 1800 $5.30 177 932 1,109 D $5.30 217 902 1,119 D $5.30 219 949 1,168 D $7.95 201 850 1,051 D
1800 - 1900 $4.20 165 718 883 C $5.30 168 715 883 C $5.30 197 884 1,081 D $5.30 198 762 960 C
1900 - 2000 $2.25 88 359 447 B $2.25 118 306 424 B $2.25 138 473 611 B $2.25 179 550 729 B
PM Time Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS
1400 - 1500 $5.30 158 829 987 C $5.30 153 868 1,021 D $7.95 191 944 1,135 D $10.95 189 893 1,082 D $20.95 261 1,118 1,379 F
1500 - 1600 $8.95 202 969 1,171 D $9.95 214 941 1,155 D $13.95 210 952 1,162 D $13.95 236 1,081 1,317 F $22.95 249 879 1,128 D
1600 - 1700 $6.95 144 949 1,093 D $6.95 146 958 1,104 D $6.95 164 951 1,115 D $7.95 169 941 1,110 D $12.95 149 890 1,039 D
1700 - 1800 $5.30 150 857 1,007 D $5.30 163 816 979 C $5.30 198 833 1,031 D $5.30 202 955 1,157 D $7.95 230 969 1,199 D
1800 - 1900 $4.20 109 552 661 B $4.20 151 629 780 B $5.30 174 638 812 C $5.30 191 655 846 C $5.30 194 747 941 C
1900 - 2000 $2.25 101 431 532 B $2.25 71 239 310 A $2.25 115 280 395 A $2.25 112 310 422 B $2.25 139 394 533 B
PM Time Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS
1400 - 1500 $5.30 161 869 1,030 D $5.30 154 845 999 C $7.95 175 1,024 1,199 D $10.95 205 992 1,197 D $20.95 267 1,148 1,415 F
1500 - 1600 $8.95 177 922 1,099 D $9.95 203 928 1,131 D $13.95 195 905 1,100 D $13.95 211 1,115 1,326 F $22.95 274 818 1,092 D
1600 - 1700 $6.95 159 938 1,097 D $6.95 159 883 1,042 D $6.95 170 978 1,148 D $7.95 155 912 1,067 D $12.95 160 971 1,131 D
1700 - 1800 $5.30 142 809 951 C $5.30 182 805 987 C $5.30 166 1,007 1,173 D $5.30 199 951 1,150 D $7.95 138 675 813 C
1800 - 1900 $4.20 120 523 643 B $4.20 160 633 793 B $5.30 110 712 822 C $5.30 167 793 960 C $5.30 297 1,116 1,413 F
1900 - 2000 $2.25 81 223 304 A $2.25 99 287 386 A $2.25 104 275 379 A $2.25 124 357 481 B $2.25 213 804 1,017 D
PM Time Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS
1400 - 1500 $5.30 214 976 1,190 D $5.30 214 1,067 1,281 E $7.95 231 1,174 1,405 F $20.95 289 794 1,083 D $4.20 250 505 755 B
1500 - 1600 $8.95 222 1,022 1,244 E $9.95 211 903 1,114 D $13.95 290 1,064 1,354 F $22.95 313 617 930 C $4.20 181 278 459 B
1600 - 1700 $6.95 183 997 1,180 D $6.95 178 1,009 1,187 D $6.95 197 1,030 1,227 E $12.95 197 585 782 B $2.25 141 231 372 A
1700 - 1800 $5.30 228 921 1,149 D $5.30 163 941 1,104 D $5.30 225 921 1,146 D $7.95 237 468 705 B $2.25 149 210 359 A
1800 - 1900 $4.20 178 676 854 C $4.20 180 790 970 C $5.30 190 775 965 C $5.30 149 279 428 B $2.25 161 218 379 A
1900 - 2000 $2.25 123 364 487 B $2.25 119 408 527 B $2.25 143 432 575 B $2.25 144 214 358 A $4.20 139 165 304 A
PM Time Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS
1400 - 1500 $5.30 153 674 827 C $5.30 222 863 1,085 D $7.95 261 1,151 1,412 F $20.95 279 922 1,201 E
1500 - 1600 $8.95 145 671 816 C $9.95 247 877 1,124 D $13.95 289 989 1,278 E $22.95 252 689 941 C
1600 - 1700 $6.95 114 700 814 C $6.95 137 751 888 C $6.95 211 928 1,139 D $12.95 145 584 729 B
1700 - 1800 $5.30 122 622 744 B $5.30 105 404 509 B $5.30 209 911 1,120 D $7.95 164 520 684 B
1800 - 1900 $4.20 104 319 423 B $4.20 120 333 453 B $5.30 190 685 875 C $5.30 156 316 472 B
1900 - 2000 $2.25 74 143 217 A $2.25 115 246 361 A $2.25 148 347 495 B $2.25 96 168 264 A
Wednesday 12/30/20
Friday 12/25/20
Thursday 12/31/20 Friday 01/01/21
12/14/20 Tuesday 12/15/20
Monday 12/28/20 Tuesday 12/29/20
Thursday 12/24/20
11/30/20 Tuesday 12/01/20
Thursday
Monday 12/21/20 Tuesday 12/22/20 Wednesday 12/23/20
Wednesday 12/16/20 Thursday 12/17/20 Friday 12/18/20Monday
12/10/20 Friday 12/11/20Monday 12/07/20 Tuesday 12/08/20 Wednesday 12/09/20
Wednesday 12/02/20 Thursday 12/03/20 Friday 12/04/20Monday
125
14
Eastbound PM Peak - County Line to I-15 South
PM Time Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS
1400 - 1500 $5.30 51 502 553 B $5.30 91 710 801 C $5.30 85 717 802 C $5.30 130 892 1,022 D
1500 - 1600 $5.30 96 693 789 B $5.30 126 784 910 C $5.30 124 797 921 C $5.30 134 738 872 C
1600 - 1700 $5.30 88 755 843 C $5.30 86 736 822 C $5.30 78 578 656 B $2.95 96 714 810 C
1700 - 1800 $2.95 105 756 861 C $2.95 108 729 837 C $5.30 121 648 769 B $2.95 104 578 682 B
1800 - 1900 $2.95 91 538 629 B $2.95 104 557 661 B $2.95 110 658 768 B $2.95 132 541 673 B
1900 - 2000 $1.95 67 281 348 A $2.95 56 261 317 A $2.95 67 310 377 A $2.95 106 349 455 B
PM Time Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS
1400 - 1500 $5.30 82 649 731 B $5.30 78 650 728 B $5.30 87 717 804 C $5.30 76 665 741 B $5.30 113 822 935 C
1500 - 1600 $5.30 104 758 862 C $5.30 114 752 866 C $5.30 105 743 848 C $5.30 130 894 1,024 D $5.30 130 722 852 C
1600 - 1700 $2.95 83 723 806 C $5.30 70 679 749 B $5.30 88 748 836 C $5.30 82 670 752 B $2.95 78 646 724 B
1700 - 1800 $2.95 81 613 694 B $2.95 87 658 745 B $2.95 95 644 739 B $5.30 125 607 732 B $2.95 112 647 759 B
1800 - 1900 $2.95 81 394 475 B $2.95 87 471 558 B $2.95 106 480 586 B $2.95 106 487 593 B $2.95 125 467 592 B
1900 - 2000 $1.95 58 293 351 A $1.95 50 209 259 A $2.95 49 220 269 A $2.95 58 211 269 A $2.95 84 236 320 A
PM Time Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS
1400 - 1500 $5.30 92 647 739 B $5.30 82 581 663 B $5.30 93 788 881 C $5.30 95 753 848 C $5.30 154 856 1,010 D
1500 - 1600 $5.30 83 708 791 B $5.30 116 784 900 C $5.30 111 744 855 C $5.30 102 885 987 C $5.30 157 724 881 C
1600 - 1700 $2.95 82 686 768 B $5.30 90 753 843 C $5.30 70 709 779 B $5.30 76 718 794 B $2.95 80 725 805 C
1700 - 1800 $2.95 84 609 693 B $2.95 95 662 757 B $2.95 87 734 821 C $5.30 106 696 802 C $2.95 63 411 474 B
1800 - 1900 $2.95 85 401 486 B $2.95 91 517 608 B $2.95 90 571 661 B $2.95 129 587 716 B $2.95 175 694 869 C
1900 - 2000 $1.95 47 206 253 A $1.95 64 254 318 A $2.95 63 263 326 A $2.95 103 281 384 A $2.95 139 443 582 B
PM Time Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS
1400 - 1500 $5.30 98 658 756 B $5.30 124 764 888 C $5.30 123 794 917 C $5.30 185 590 775 B $2.95 185 346 531 B
1500 - 1600 $5.30 100 791 891 C $5.30 119 756 875 C $5.30 151 786 937 C $5.30 193 478 671 B $2.95 137 180 317 A
1600 - 1700 $2.95 83 713 796 B $5.30 84 725 809 C $5.30 105 681 786 B $2.95 158 443 601 B $2.95 125 135 260 A
1700 - 1800 $2.95 103 685 788 B $2.95 95 648 743 B $2.95 116 562 678 B $2.95 147 391 538 B $2.95 116 175 291 A
1800 - 1900 $2.95 120 459 579 B $2.95 109 554 663 B $2.95 99 552 651 B $2.95 128 248 376 A $2.95 137 136 273 A
1900 - 2000 $1.95 78 258 336 A $1.95 68 290 358 A $2.95 84 324 408 B $2.95 105 178 283 A $2.95 140 147 287 A
PM Time Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS
1400 - 1500 $5.30 83 430 513 B $5.30 103 592 695 B $5.30 92 644 736 B $5.30 160 569 729 B
1500 - 1600 $5.30 82 517 599 B $5.30 150 613 763 B $5.30 156 750 906 C $5.30 139 498 637 B
1600 - 1700 $2.95 73 484 557 B $5.30 91 726 817 C $5.30 110 625 735 B $2.95 91 415 506 B
1700 - 1800 $2.95 72 434 506 B $2.95 81 401 482 B $2.95 117 504 621 B $2.95 102 344 446 B
1800 - 1900 $2.95 62 267 329 A $2.95 86 297 383 A $2.95 122 438 560 B $2.95 105 215 320 A
1900 - 2000 $1.95 47 125 172 A $1.95 72 197 269 A $2.95 78 239 317 A $2.95 57 135 192 A
Thursday 12/31/20 Friday 01/01/21Monday 12/28/20 Tuesday 12/29/20 Wednesday 12/30/20
Wednesday 12/23/20 Thursday 12/24/20 Friday 12/25/20Monday 12/21/20 Tuesday 12/22/20
Thursday 12/17/20 Friday 12/18/20Monday 12/14/20 Tuesday 12/15/20 Wednesday 12/16/20
Wednesday 12/09/20 Thursday 12/10/20 Friday 12/11/20Monday 12/07/20 Tuesday 12/08/20
Monday 11/30/20 Tuesday 12/01/20 Wednesday 12/02/20 Thursday 12/03/20 Friday 12/04/20
126
15
RCTC WESTBOUND PEAK-HOUR VOLUMES
Westbound AM Peak - McKinley to County Line
AM Time Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS
0400 - 0500 $5.30 185 629 814 C $5.30 182 665 847 C $5.30 179 697 876 C $2.25 146 402 548 B
0500 - 0600 $9.95 310 1292 1,602 F $9.95 279 1068 1,347 E $9.95 294 988 1,282 E $6.95 224 871 1,095 D
0600 - 0700 $10.95 157 416 573 B $10.95 185 647 832 C $10.95 176 797 973 C $6.95 185 1,023 1,208 E
0700 - 0800 $6.95 171 1098 1,269 E $6.95 160 1023 1,183 D $6.95 177 1,241 1,418 F $5.30 162 875 1,037 D
0800 - 0900 $5.30 105 761 866 C $5.30 78 693 771 B $5.30 89 875 964 C $2.25 74 643 717 B
0900 - 1000 $5.30 86 472 558 B $5.30 75 484 559 B $5.30 92 677 769 B $2.25 81 463 544 B
AM Time Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS
0400 - 0500 $5.30 167 611 778 B $5.30 151 590 741 B $5.30 164 684 848 C $5.30 164 626 790 B $2.25 122 346 468 B
0500 - 0600 $9.95 250 847 1,097 D $9.95 292 1,280 1,572 F $9.95 245 1,066 1,311 E $9.95 277 981 1,258 E $6.95 239 858 1,097 D
0600 - 0700 $9.95 155 902 1,057 D $10.95 144 436 580 B $10.95 216 717 933 C $10.95 173 611 784 B $6.95 186 951 1,137 D
0700 - 0800 $6.95 163 1,145 1,308 E $6.95 147 998 1,145 D $6.95 184 1,151 1,335 E $6.95 135 961 1,096 D $5.30 127 876 1,003 D
0800 - 0900 $5.30 80 693 773 B $5.30 74 644 718 B $5.30 100 835 935 C $5.30 76 677 753 B $2.25 79 580 659 B
0900 - 1000 $5.30 69 422 491 B $5.30 73 459 532 B $5.30 67 487 554 B $5.30 84 520 604 B $2.25 52 394 446 B
AM Time Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS
0400 - 0500 $5.30 157 577 734 B $5.30 130 649 779 B $5.30 156 633 789 B $5.30 152 636 788 B $2.25 124 341 465 B
0500 - 0600 $9.95 289 869 1,158 D $9.95 306 1,349 1,655 F $9.95 258 1,071 1,329 E $9.95 288 968 1,256 E $6.95 210 839 1,049 D
0600 - 0700 $9.95 145 953 1,098 D $10.95 133 481 614 B $10.95 166 579 745 B $10.95 168 674 842 C $6.95 134 933 1,067 D
0700 - 0800 $6.95 151 1,002 1,153 D $6.95 130 1,014 1,144 D $6.95 137 930 1,067 D $6.95 128 1,010 1,138 D $5.30 117 760 877 C
0800 - 0900 $5.30 85 611 696 B $5.30 73 660 733 B $5.30 71 551 622 B $5.30 85 808 893 C $2.25 80 600 680 B
0900 - 1000 $5.30 82 657 739 B $5.30 64 449 513 B $5.30 64 471 535 B $5.30 78 471 549 B $2.25 71 464 535 B
AM Time Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS
0400 - 0500 $5.30 145 525 670 B $5.30 126 529 655 B $5.30 115 514 629 B $2.25 49 166 215 A $1.55 2 3 5 A
0500 - 0600 $9.95 242 781 1,023 D $9.95 264 1,102 1,366 F $9.95 228 866 1,094 D $6.95 97 184 281 A $1.55 5 10 15 A
0600 - 0700 $9.95 113 798 911 C $10.95 101 360 461 B $10.95 143 451 594 B $6.95 51 239 290 A $1.55 4 16 20 A
0700 - 0800 $6.95 120 843 963 C $6.95 110 757 867 C $6.95 98 645 743 B $5.30 52 229 281 A $1.55 11 34 45 A
0800 - 0900 $5.30 73 615 688 B $5.30 65 589 654 B $5.30 76 531 607 B $2.25 51 234 285 A $1.55 25 52 77 A
0900 - 1000 $5.30 118 478 596 B $5.30 96 452 548 B $5.30 93 483 576 B $2.25 82 241 323 A $1.55 60 105 165 A
AM Time Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS
0400 - 0500 $5.30 83 357 440 B $5.30 90 402 492 B $5.30 88 412 500 B $2.25 62 242 304 A
0500 - 0600 $9.95 136 419 555 B $9.95 188 810 998 C $9.95 176 663 839 C $6.95 96 282 378 A
0600 - 0700 $9.95 87 409 496 B $10.95 89 218 307 A $10.95 105 396 501 B $6.95 65 359 424 B
0700 - 0800 $6.95 79 614 693 B $6.95 92 600 692 B $6.95 79 560 639 B $5.30 61 331 392 A
0800 - 0900 $5.30 62 482 544 B $5.30 66 458 524 B $5.30 73 446 519 B $2.25 44 300 344 A
0900 - 1000 $5.30 76 393 469 B $5.30 84 350 434 B $5.30 96 375 471 B $2.25 61 275 336 A
Wednesday 12/30/20
Friday 12/25/20
Thursday 12/31/20 Friday 01/01/21
12/14/20 Tuesday 12/15/20
Monday 12/28/20 Tuesday 12/29/20
Thursday 12/24/20
11/30/20 Tuesday 12/01/20
Thursday
Monday 12/21/20 Tuesday 12/22/20 Wednesday 12/23/20
Wednesday 12/16/20 Thursday 12/17/20 Friday 12/18/20Monday
12/10/20 Friday 12/11/20Monday 12/07/20 Tuesday 12/08/20 Wednesday 12/09/20
Wednesday 12/02/20 Thursday 12/03/20 Friday 12/04/20Monday
127
16
Westbound AM Peak - I-15 North to County Line
AM Time Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS
0400 - 0500 $2.95 92 371 463 B $2.95 125 363 488 B $2.95 100 390 490 B $2.95 77 360 437 B
0500 - 0600 $6.85 133 743 876 C $6.85 147 767 914 C $6.85 137 757 894 C $5.30 126 695 821 C
0600 - 0700 $6.85 119 916 1,035 D $6.85 99 896 995 C $6.85 123 922 1,045 D $5.30 89 830 919 C
0700 - 0800 $6.85 103 792 895 C $6.85 75 796 871 C $6.85 88 828 916 C $2.95 85 658 743 B
0800 - 0900 $2.95 54 662 716 B $2.95 54 673 727 B $2.95 54 737 791 B $2.95 59 532 591 B
0900 - 1000 $2.95 46 491 537 B $2.95 51 528 579 B $2.95 52 559 611 B $2.95 46 435 481 B
AM Time Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS
0400 - 0500 $2.95 98 397 495 B $2.95 72 377 449 B $2.95 93 383 476 B $2.95 82 377 459 B $2.95 62 335 397 A
0500 - 0600 $6.85 132 800 932 C $6.85 155 791 946 C $6.85 128 766 894 C $6.85 135 775 910 C $5.30 121 638 759 B
0600 - 0700 $6.85 95 915 1,010 D $6.85 109 847 956 C $6.85 113 893 1,006 D $6.85 102 826 928 C $5.30 88 783 871 C
0700 - 0800 $6.85 85 770 855 C $6.85 82 789 871 C $6.85 94 778 872 C $6.85 86 669 755 B $2.95 88 660 748 B
0800 - 0900 $2.95 51 641 692 B $2.95 46 640 686 B $2.95 59 717 776 B $2.95 36 627 663 B $2.95 45 522 567 B
0900 - 1000 $2.95 50 460 510 B $2.95 34 447 481 B $2.95 42 465 507 B $2.95 46 478 524 B $2.95 38 430 468 B
AM Time Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS
0400 - 0500 $2.95 101 368 469 B $2.95 76 368 444 B $2.95 99 346 445 B $2.95 73 362 435 B $2.95 54 315 369 A
0500 - 0600 $6.85 144 732 876 C $6.85 129 760 889 C $6.85 125 661 786 B $6.85 134 783 917 C $5.30 110 657 767 B
0600 - 0700 $6.85 108 957 1,065 D $6.85 96 888 984 C $6.85 110 948 1,058 D $6.85 106 832 938 C $5.30 84 688 772 B
0700 - 0800 $6.85 96 759 855 C $6.85 78 764 842 C $6.85 81 771 852 C $6.85 88 763 851 C $2.95 52 639 691 B
0800 - 0900 $2.95 36 660 696 B $2.95 38 657 695 B $2.95 36 600 636 B $2.95 34 683 717 B $2.95 55 676 731 B
0900 - 1000 $2.95 40 408 448 B $2.95 42 455 497 B $2.95 38 480 518 B $2.95 62 505 567 B $2.95 55 461 516 B
AM Time Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS
0400 - 0500 $2.95 76 359 435 B $2.95 78 327 405 B $2.95 59 306 365 A $2.95 35 92 127 A $1.95 8 11 19 A
0500 - 0600 $6.85 121 718 839 C $6.85 100 709 809 C $6.85 109 648 757 B $5.30 54 214 268 A $1.95 9 16 25 A
0600 - 0700 $6.85 92 758 850 C $6.85 81 804 885 C $6.85 84 594 678 B $5.30 36 212 248 A $1.95 12 22 34 A
0700 - 0800 $6.85 71 652 723 B $6.85 56 582 638 B $6.85 67 535 602 B $2.95 34 208 242 A $1.95 11 33 44 A
0800 - 0900 $2.95 45 539 584 B $2.95 46 572 618 B $2.95 46 503 549 B $2.95 40 236 276 A $1.95 31 62 93 A
0900 - 1000 $2.95 58 449 507 B $2.95 67 480 547 B $2.95 61 447 508 B $2.95 76 234 310 A $1.95 56 121 177 A
AM Time Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS
0400 - 0500 $2.95 66 279 345 A $2.95 49 252 301 A $2.95 51 223 274 A $2.95 28 158 186 A
0500 - 0600 $6.85 77 443 520 B $6.85 99 528 627 B $6.85 84 516 600 B $5.30 48 311 359 A
0600 - 0700 $6.85 74 493 567 B $6.85 71 525 596 B $6.85 65 520 585 B $5.30 47 321 368 A
0700 - 0800 $6.85 47 512 559 B $6.85 57 488 545 B $6.85 46 460 506 B $2.95 27 294 321 A
0800 - 0900 $2.95 28 426 454 B $2.95 57 478 535 B $2.95 52 459 511 B $2.95 29 269 298 A
0900 - 1000 $2.95 52 365 417 B $2.95 50 358 408 B $2.95 59 334 393 A $2.95 52 252 304 A
Thursday 12/31/20 Friday 01/01/21Monday 12/28/20 Tuesday 12/29/20 Wednesday 12/30/20
Wednesday 12/23/20 Thursday 12/24/20 Friday 12/25/20Monday 12/21/20 Tuesday 12/22/20
Thursday 12/17/20 Friday 12/18/20Monday 12/14/20 Tuesday 12/15/20 Wednesday 12/16/20
Wednesday 12/09/20 Thursday 12/10/20 Friday 12/11/20Monday 12/07/20 Tuesday 12/08/20
Monday 11/30/20 Tuesday 12/01/20 Wednesday 12/02/20 Thursday 12/03/20 Friday 12/04/20
128
17
RCTC OPERATIONAL HIGHLIGHTS
On-Road Operations
RCTC Freeway Service Patrol responded to 97 calls during the month of December. Of
those calls, 63 were to assist disabled vehicles, 11 calls to remove debris, and 23 were
in response to accidents in the Express Lanes.
129
18
FINANCIAL HIGHLIGHTS RCTC
RCTC 91 Express Lanes
Operating Statement
12/31/2020
Description Budget Dollar $ Percent (%)
Operating revenues:
Toll Revenue 18,204,036.29$ 12,877,200.00$ 5,326,836.29$ 41.4
Fee Revenue 2,673,982.46 1,225,250.00 1,448,732.46 118.2
Total operating revenues 20,878,018.75 14,102,450.00 6,775,568.75 48.0
Operating expenses:
Salaries and Benefits 311,266.29 337,750.00 26,483.71 7.8
Legal Services 40,390.33 175,000.00 134,609.67 76.9
Advisory Services 22,808.93 37,500.00 14,691.07 39.2
Audit and Accounting Fees 31,550.00 18,000.00 (13,550.00) (75.3)
Service Fees 1,541.32 10,000.00 8,458.68 84.6
Other Professional Services 316,257.44 1,310,500.00 994,242.56 75.9
Lease Expense 150,942.78 245,100.00 94,157.22 38.4
Operations 719,915.06 1,493,500.00 773,584.94 51.8
Utilities 16,314.93 40,800.00 24,485.07 60.0
Supplies and Materials 1,396.69 15,000.00 13,603.31 90.7
Membership and Subscription Fees 28,281.50 15,000.00 (13,281.50) (88.5)
Office Equipment & Furniture (Non-Capital) 4,642.23 7,500.00 2,857.77 38.1
Maintenance/Repairs 61,201.55 182,550.00 121,348.45 66.5
Training Seminars and Conferences (720.00) 1,150.00 1,870.00 162.6
Transportation Expenses - 2,000.00 2,000.00 100.0
Lodging - 1,750.00 1,750.00 100.0
Meals - 250.00 250.00 100.0
Other Staff Expenses - 250.00 250.00 100.0
Advertising 4,611.25 137,500.00 132,888.75 96.6
Program Management 38,070.27 83,050.00 44,979.73 54.2
Program Operations 3,631,779.71 4,317,850.00 686,070.29 15.9
Litigation Settlement - - - N/A
Furniture & Equipment - 152,500.00 152,500.00 100.0
Improvements - - - N/A
Bad Debt Expense 7.04 - (7.04) N/A
Total operating expenses 5,380,257.32 8,584,500.00 3,204,242.68 37.3
Operating income (loss)15,497,761.43 5,517,950.00 9,979,811.43 180.9
Nonoperating revenues (expenses):
Interest Revenue 423,236.29 345,950.00 77,286.29 (22.3)
Other Miscellaneous Revenue 52,424.98 50.00 52,374.98 (104,750.0)
Interest Expense (13,002,133.39) (3,559,950.00) (9,442,183.39) 265.2
Total nonoperating revenues (expenses)(12,526,472.12) (3,213,950.00) (9,312,522.12) (289.8)
Transfers In - - - N/A
Transfers Out (236,100.00) (512,650.00) 276,550.00 (53.9)
Net income (loss) 2,735,189.31$ 1,791,350.00$ 943,839.31$ 52.7
1 Unaudited
YTD as of : YTD Variance
Actual1
130
19
JOINT AGENCY TRIP AND REVENUE STATISTICS
JOINT AGENCY TRAFFIC STATISTICS
MULTI AGENCY TRIP AND REVENUE STATISTICS
MONTH ENDING December 31, 2020
MTD Transactions by Agency
Transactions
Using Both
Segments
% Using Both
Segments Revenue
Westbound
OCTA 510,405 325,820 64% $1,411,396
RCTC 452,710 325,820 72% $1,439,752
I -15 194,314 141,468 73% $566,953
McKinley 258,396 184,352 71% $872,799
Eastbound
OCTA 572,342 346,297 61% $2,126,499
RCTC 460,615 346,297 75% $1,704,398
I -15 180,465 143,059 79% $489,428
McKinley 280,150 203,238 73% $1,214,970
131
20
JOINT AGENCY PERFORMANCE MEASURES
JOINT AGENCY TRANSPONDER DISTRIBUTION
Dec-20
Performance
CUSTOMER SERVICE
Call Wait Time Monthly Not to exceed 2 minutes 1:52
Abandon Rate Monthly No more than 4.0% 2.6%
Customer Satisfaction Monthly At least 75 outbound calls 77
VIOLATION PROCESSING
Response Time Monthly Within 2 business days of receipt 0.6
CUSA Violation Collection Rate Quarterly 70% or more -22%
CUSA Violation Collection Rate Annually 74% or more -5%
TRAFFIC OPERATIONS
Initial & Secondary Reviews Monthly Equal to or less than 15 days 1.1
* Plate Misread Errors Monthly Equal to or less than 0.4% 0.02%
CAS Response Time Monthly 0:20 (minutes) per call 0:08
ACCOUNTING
Monthly No more than 3 0
Monthly No more than 3 0
INFORMATION TECHNOLOGY
Back-office System Uptime Monthly 99% Availability 100%
Network Uptime Monthly 99% Availability 100%
CUSA = Cofiroute USA; CAS = OCTA Customer Assistance Specialists
REPORTING REQUIREMENT Reporting
Period PERFORMANCE STANDARD
OCTA Exceptions
RCTC Exceptions
* Plate Misread Error performance is current after a 60-day hold-back period; therefore, percentage reported here is for 2 months
prior to the month of this report.
Tags % of Total Tags % of Total
Issued
To New Accounts 495 95.6% 577 97.3% 508 96.3%
Additional Tags to Existing Accounts 15 2.9% 10 1.7% 12 2.3%
Replacement Transponders 8 1.5% 6 1.0% 8 1.4%
Total Issued 518 593 528
Returned
Account Closures 44 2.6% 80 1.9% 7 0.4%
Accounts Downsizing 33 2.0% 0 0.0%
Defective Transponders 1,589 95.4% 4,155 98.1% 1,667 99.6%
Total Returned 1,666 4,235 1,674
FY 2020-21T21 TRANSPONDER DISTRIBUTION December-20 November-20
Average To-Date
Tags % of Total Tags % of Total
Issued
To New Accounts 18,918 99.8% 20,533 99.9% 8,518 99.8%
Additional Tags to Existing Accounts 31 0.2% 14 0.1% 12 0.1%
Replacement Transponders 0 0.0% 0 0.0% 2 0.0%
Total Issued 18,949 20,547 8,533
Returned
Account Closures
Accounts Downsizing
Defective Transponders
Total Returned
6C TRANSPONDER DISTRIBUTION December-20 November-20 FY 2020-21
Average To-Date
132
21
At the end of December 2020, the 91 Express Lanes had 150,608 active customer accounts and
407,031 transponders classified as assigned.
Number of Accounts by FY
As of December 31, 2020
Incoming Email Activity
During December, the Anaheim Processing Center received 2,971 emails.
Operational Activity
Amid concerns about the spread of COVID-19 and following the Governor’s guidance to
help reduce its spread, the 91 Express Lanes Customer Walk-In Center was closed in
March 2020 and will remain so until further notice. Operational activities in the Anaheim
and Corona locations continued to function with a combination of remote workers and
core staff located at the facilities. Core essential functions include aiding stranded
motorists, providing incident management services, and dispatching emergency vehicles
through the traffic operations center. The call center remains open to respond to customer
service and violation calls.
133
AGENDA ITEM 7
Agenda Item 7
RIVERSIDE COUNTY TRANSPORATION COMMISSION
DATE: February 25, 2021
TO: Toll Policy and Operations Committee
FROM: Jennifer Crosson, Toll Operations Manager
THROUGH: Michael Blomquist, Toll Program Director
SUBJECT: 15 Express Lanes Opening
STAFF RECOMMENDATION:
This item is for the Committee to receive and file a presentation on the 15 Express Lanes opening.
BACKGROUND INFORMATION:
The Commission, in partnership with Caltrans and the Federal Highways Administration, invested
$472 million to improve Interstate 15. The 15 Express Lanes will typically provide two express lanes
in each direction, from State Route 60 to Cajalco Road. The 15 Express Lanes have been under
construction since 2018. The design, implementation, and testing of the toll systems and customer
services are near completion.
Staff will provide a preview of the 15 Express Lanes operations and events leading up to the opening
of the express lanes. The preview will include a highlight of the following:
• Operating policies
• Changes for 91 customers
• Facilities
• Services to be provided
• Events preceding the express lanes opening
134
15 EXPRESS LANES OPENING
Jennifer Crosson, Toll Operations Manager
1
2
•15 miles long
•Four toll segments
•Multiple access points
•91 Express Connector
•Future north connector, 2023
Dynamically Priced
3
$4.20
$1.70
•Based on traffic volume and density
•On road sensors and algorithm
•Could change as frequently as every 5
minutes
•Minimum toll rates adopted by
Commission
•Constant monitoring
Tolled Segments
4
SR 60 to
6th St.
Limonite to
2nd St.
6th St. to
SR 60
Magnolia Ave. to
Cajalco Rd.
2nd St. to
Limonite
Ontario Ave.
to 6th St.
Cajalco Rd. to
Magnolia Ave.
6th St. to
Ontario Ave.
Southbound Segment Names & Length
(14.2 miles total)
Northbound Segment Names & Length
(14.3 miles total)
SR 60 to 6th St.
4.5 miles
6th St. to SR 60
3.8 miles
Limonite Ave. to 2nd St.
2.2 miles
2nd St. to Limonite Ave.
2.5 miles
6th St to Ontario Ave.
5 miles
Ontario Ave. to 6th St.
5.1 miles
Magnolia Ave. to Cajalco Rd.
2.5 miles
Cajalco Rd. to Magnolia Ave
2.9 miles
Morning Opening Day Tolls
5
SR 60 to
6th St.
Limonite to
2nd St.
6th St. to
SR 60
Magnolia Ave. to
Cajalco Rd.
2nd St. to
Limonite
Ontario Ave.
to 6th St.
Cajalco Rd. to
Magnolia Ave.
6th St. to
Ontario Ave.
Southbound $2.60
Northbound $3.60 to $6.25
Southbound Segments Toll Northbound Segments
Toll
(7:30 AM)
SR 60 to 6th St.
4.5 miles
$.80
($.18/ mi.)
Cajalco Rd. To
Magnolia Ave.
2.9 miles
$1.50
($.51/ mi.)
Limonite Ave. to 2nd St.
2.2 miles
$.40
($.18/ mi)
Ontario Ave. To 6th St.
5.1 Miles
$1.00
($.20/mi.)
6th S.t to Ontario Ave.
5 miles
$.85
($.17/ mi.)
2nd St. to Limonite Ave.
2.5 miles
$1.25
($0.48/ mi.)
Magnolia Ave. to Cajalco
Rd.
2.5 miles
$.55
($.22/ mi.)
6th St. to SR 60
3.8 miles
$2.50
($.66/ mi.)
Full Length Toll $2.60 $6.25
Afternoon Opening Day Tolls
6
SR 60 to
6th St.
Limonite to
2nd St.
6th St. to
SR 60
Magnolia Ave. to
Cajalco Rd.
2nd St. to
Limonite
Ontario Ave.
to 6th St.
Cajalco Rd. to
Magnolia Ave.
6th St. to
Ontario Ave.
Southbound $5.55 to $13.00
Northbound $2.85 to $6.00
Southbound Segments
Toll
(4:45 PM)Northbound Segments
Toll
(3:30 PM)
SR 60 to 6th St.
4.5 miles
$3.00
($.65 / mi.)
Cajalco Rd. To
Magnolia Ave.
2.9 miles
$1.00
($.34/mi.)
Limonite Ave. to 2nd St.
2.2 miles
$1.00
($.45/ mi.)
Ontario Ave. To 6th St.
5.1 Miles
$1.00
($.20/mi)
6th St.to Ontario Ave.
5 miles
$3.00
($.60/ mi.)
2nd St. to Limonite Ave.
2.5 miles
$1.50
($.58/ mi.)
Magnolia Ave. to Cajalco Rd.
2.5 miles
$6.00
($2.40/ mi.)
6th St. to SR 60
3.8 miles
$2.50
($.66/ mi.)
Full Length Toll $13.00 $6.00
Transponder Required
7
108 0000000000 0
12345
123456-789
12345
108 0000000000 0 123456-789
FasTrak Flex
Switchable ($15)
Interior Sticker ($5)
External Headlamp ($5)
HOV3+ Discount
8
100% HOV3+ (at least three months)
•Reduced to 50% if speed in the express
lanes drop below 60 mph three or more
times in a thirty-day period
Clean Air Vehicle Discount
9
•15% discount
•Register vehicle at account-
holding agency
•Sticker transponder installed and
matched to approved plate
This Photo by Unknown Author is licensed under
CC BY-SA
10
Changes to the 91 Express Lanes
11
Facilities Walk -in Center
301 Corporate Terrace Circle
12
Facilities and Maintenance
120 N. Joy Street
Regional Operations Center
291 Corporate Terrace Circle
13
•Call Center
•Walk -in Center
•Transponder fulfillment
•Mail processing
•Account management
•Violation processing
•Incident management
•Sign management
•Dynamic pricing
•Toll System monitoring
Customer ServiceTraffic Operations
Revenue Commencement
14
OPENING
SOON
Questions??
15
AGENDA ITEM 8
Agenda Item 8
RIVERSIDE COUNTY TRANSPORATION COMMISSION
DATE: February 25, 2021
TO: Toll Policy and Operations Committee
FROM: Eric Brand, Senior Management Analyst
Jennifer Crosson, Toll Operations Manager
THROUGH: Michael Blomquist, Toll Program Director
SUBJECT: Riverside Express and 91 Express Lanes Joint Walk-In Center Customer
Queuing System
STAFF RECOMMENDATION:
This item is for the Toll Policy and Operations Committee to receive and file a presentation on the
Riverside Express and 91 Express Lanes joint walk-in center customer queuing system.
BACKGROUND INFORMATION:
On March 11, 2019 the Orange County Transportation Authority and the Commission opened a
new customer walk-in center for the 91 Express Lanes at the Commission’s toll operation offices
in Corona. This walk-in center was designed with space and features to accommodate customer
needs for both the 91 Express Lanes as well as the Commission’s future 15 Express Lanes, which
will be known as Riverside Express.
Later this month, the Commission will open the Regional Operations Center, known as the ROC,
to provide the Commission’s back office, traffic operations, and customer service needs for its
new 15 Express Lanes. This opening includes providing walk-in customer service for new Riverside
Express customers. The Riverside Express and 91 Express Lanes will jointly operate this center to
serve walk-in customers for either facility.
The joint walk-in center will be staffed by customer service representatives from each of the
express lane facilities and serve customers for matters related to either express lane facility. The
challenge related to a joint walk-in center is determining which customer service representative
to initially direct a customer. To resolve this challenge, a customer queuing system has been
developed. The customer queuing system will allow a customer to answer basic questions about
the reason for the visit and direct him/her to the appropriate representative. Q-nomy’s Customer
Flow Management software is a central-server solution that will provide the joint customer
service center with advanced customer reception, queuing, routing, and interaction
management tools to optimize the customer journey.
This agenda item has no fiscal impact.
135
RIVERSIDE EXPRESS AND 91 EXPRESS LANESJOINT WALK-IN CENTER
Eric Brand
Senior Management Analyst 1
Express Lanes Operations Overview
2
Each express lane facility has:
•A customer service system
•FasTrak accounts
•Violation processes
•Contractors:
–Kapsch (Riverside Express/15 Express Lanes)
–Cofiroute (91 Express Lanes)
Joint Walk-In Center
3
•Located between the two customer service centers at the
Commission’s toll operation offices in Corona
•Offers full customer servicing support in one location.
•Allow the two operators to collaborate on issues related to
both 91 and 15 Express Lanes
Joint Walk-In Center Workstations
4
•The walk-in center
has six workstations
split between 15 and
91 Express Lanes
representatives
Queuing System
5
•Determine reason for
customer visit
•Assign customer to agent
best suited to serve them
•Manage the customer
wait and call to window
Sign in Q-Flow Process: Violations
6
Sign in Q-Flow Process: New Account
7
Waiting Area & Text Notifications
8
•Customers have
several ways to keep
track of their place in
line, either through
text or the info page
in the lobby
QUESTIONS
9
AGENDA ITEM 9
Agenda Item 9
RIVERSIDE COUNTY TRANSPORTATION COMMISSION
DATE: February 25, 2021
TO: Toll Policy and Operations Committee
FROM: Jennifer Crosson, Toll Operations Manager
THROUGH: Michael Blomquist, Toll Program Director
SUBJECT: Amendment to Agreement with Sherry Matthews, Inc. for Express Lanes
Marketing Services
STAFF RECOMMENDATION:
This item is for the Committee to:
1) Approve Agreement No. 18-31-047-02, Amendment No. 2 to Agreement No.
18-31-047-00, with Sherry Matthews, Inc. (Sherry Matthews) to provide an additional
four years of express lanes marketing services at no additional cost for a total amount not
to exceed $2.5 million;
2) Authorize the Chair or Executive Director, pursuant to legal counsel review, to execute
the agreement on behalf of the Commission; and
3) Forward to the Commission for final action.
BACKGROUND INFORMATION:
At its March 26, 2018 meeting following a competitive procurement, the Commission approved
the express lanes marketing services agreement with Sherry Matthews in the amount of
$2.5 million for an initial contract period of three years. The Commission directed staff to return
at the completion of the initial three-year contract period to seek approval of the available
contract extension options. The initial three-year contract term ends April 26, 2021. Staff seeks
approval to extend the contract for an additional four years, exercising the two available two-
year options.
Sherry Matthews was the first firm to support the Commission’s express lanes program with
marketing services, and the firm has extensive experience supporting toll agencies in the
branding and marketing of toll facilities.
The scope of work for Sherry Matthews’ express lanes marketing services includes:
• Market Plan and Strategy Development
• Branding and Concept Design
• Branding and Concept Design Production
• Advertising
136
Agenda Item 9
• Public Relations
Successful operation of the express lanes requires the dissemination of information about how
to use the express lanes. The clear presentation of information about transponder requirements,
toll pricing, express lanes access, discounts, accounts and customer service channels is important
to a positive user experience for motorists and efficient operation for the Commission. To meet
the express lanes operational and financial goals, it is important that motorists become aware of
the express lanes opening and how to open an account.
DISCUSSION:
Sherry Matthews has effectively supported staff with efforts related to the 91 Express Lanes and
the upcoming 15 Express Lanes. Staff has been satisfied with the knowledge and expertise
Sherry Matthews has brought to the express lanes program. During the three-year initial term,
Sherry Matthews supported the Commission with various efforts. A summary of the work
provided by Sherry Matthews is outlined below:
6C Transponder Technology Transition
In 2017, the Commission and Orange County Transportation Authority (OCTA) began efforts to
transition the 91 Express Lanes to the new 6C transponder technology as required by state law.
A large part of that effort was communicating with customers about this change and the creation
of a program to provide customers with the new transponders. Shortly after contract execution
Sherry Matthews led the effort to create the materials needed to accomplish this task. Its work
began with conducting focus groups to test customer communications and materials. Using the
information gained from the focus groups, Sherry Matthews created a video instructing
customers how to properly mount their new transponders, graphical instructions for mounting
the new transponders, updates to the 91expresslanes.com, email communications, and a new
cost-effective self-mailer being used to distribute the new transponders.
Sherry Matthews’ prior experience performing these tasks for other toll agencies simplified the
development work, produced exceptional results, and generated cost savings. Sherry Matthews’
experience working with the United States Postal Service to meet mailing requirements resulted
in reduced postage costs. With the use of the materials provided by Sherry Matthews, the
91 Express Lanes has provided more than 50% of the 91 Express Lanes account holders with their
new 6C transponders. The progress on this task was suspended for six months while following
the state’s COVID-19 stay-at-home order but resumed this fall and is on track for completion this
spring. The work performed by Sherry Matthews provided customers with clear instructions,
resulting in an impressive rate of customers properly installing their new transponders with
minimal impact to the customer service center.
137
Agenda Item 9
Branding
In 2018, Sherry Matthews led staff through the process of developing branding for the
Commission’s 15 Express Lanes. Through this process the brand “Riverside Express” was created.
Sherry Matthews developed a series of logos, colors, fonts, and a style guide for the brand.
15 Express Lanes Website
The toll services provider developed a new website for the Riverside Express customer service
operation (www.RiversideExpress.com). Sherry Matthews provided input into the development
of the website to ensure the Riverside Express branding was implemented on the website,
developing the overall look and feel for the website. It also provided technical input as to the
user experience, again bringing its long history of assisting toll agencies with the development of
their websites. Additionally, it assisted with the development of much of the informational
content such as frequently asked questions.
15 Express Lanes Customer Communications
In preparation for the opening of the 15 Express Lanes, Sherry Matthews created customer
communications and numerous other items across different media to help customers understand
how to use the new express lanes. Those items included:
• Written transponder mounting instructions;
• Frequently asked questions;
• Creative input for account application, account statements and toll evasion
notices;
• Using the 15 Express Lanes video;
• Carpooling on the 15 Express Lanes video;
• Transponder installation video;
• Maps;
• Transponder self-mailer; and
• 91 Express Lanes account holder changes due to 15 Express Lanes information
sheet.
Sherry Matthews’ knowledge in successfully conveying information to toll customers enabled it
to efficiently work with staff to determine important elements of the operation for inclusion in
the above materials.
Leveraging the work performed for the 6C transition, Sherry Matthews was able to efficiently
create transponder related materials for the 15 Express Lanes. It subcontracted and oversaw the
production of the transponder self-mailers to ensure they met the operations functional
standards.
138
Agenda Item 9
Sherry Matthews’ extensive experience producing videos allowed it to create both live and
animated videos for hosting at www.RiversideExpress.com.
Sherry Matthews’ development of the customer communications listed above resulted in the
delivery of professional materials that deliver a clear message to customers. Its work in this area
resulted in consistency across all customer materials.
15 Express Lanes Opening Advertising
Sherry Matthews began the task for advertising the opening of the 15 Express Lanes by
performing market research to determine the account holder penetration in the 15 Express Lanes
user areas. Using the information obtained from the market research, it developed an advertising
plan for the opening of the 15 Express Lanes with three basic objectives:
• Increase awareness of road opening and transponder requirements;
• Increase visitation to RiversideExpress.com for information about operating
policies, how to navigate the road, and how to open accounts; and
• Increase number of new Riverside Express accounts being opened.
Sherry Matthews created and produced all advertising materials (in English and Spanish) for
distribution through the following channels:
• Broadcast Radio (15-second spots)
• Pandora/SoundCloud Ads
• Digital
o Google Paid Search Ads
o Google Responsive Display Ads
o Banner Ads
o YouTube Discovery Ads
o Facebook/Instagram Stories & Marketplace Ads
Budget Summary
The Commission authorized the three-year agreement for Sherry Matthews for $2.5 million. The
actual expenditures during the initial three-year period approximate $1 million, leaving a
remaining agreement balance of approximately $1.5 million. Sherry Matthews has delivered all
tasks within the assigned budget. The remaining $1.5 million budget is planned for the following:
• $500,000 for the 15/91 Express Lanes connector which is now scheduled to open
in 2023 to include the following:
o Updated customer communication materials (videos, maps, website
updates)
o Opening advertising
• $750,000 for 15 Express Lanes from 2021 through 2025 to include the following:
o Production of transponder kits
139
Agenda Item 9
o Update customer communication materials (videos, maps, website
updates)
o Customer survey
o Market analysis and advertising
• $250,000 for 91 Express Lanes
o Production of transponder kits
o Update customer communication (videos, maps, website updates)
Sherry Matthew’s experience in the creation of customer materials and advertising campaigns
has been of great value to the express lanes program. Sherry Matthews has provided services
which allowed the following:
• Development of effective communication for the 6C transponder technology
transition;
• Creation of a Commission express lanes brand;
• Development of effective communication for the new 15 Express Lanes program;
• Production of transponder self-mailer;
• A market plan based on market research; and
• Development and placement of advertising materials including digital and radio
advertisements.
Staff recommends that the agreement be extended an additional four years by exercising both
two-year options, allowing Sherry Matthews to continue supporting the express lanes with
further development of customer materials and advertising. Continued use of Sherry Matthews
will provide an efficient means to update customer materials, reprint the transponder mailing
kits, extend advertising for the 15 Express Lanes, and develop materials and advertising needed
for the future 15/91 Express Lanes connector. No additional funding is being requested to extend
the agreement term. Staff will continue to prudently manage the existing funds on the contract
to meet the expected express lane marketing needs over the next four years.
RECOMMENDATION:
Staff recommends approval of Amendment No. 2 to amend the marketing services agreement
with Sherry Matthews to extend the term of the agreement for an additional four years.
Additionally, staff recommends the Commission authorize the Chair or Executive Director to
execute the amendment on behalf of the Commission.
FISCAL IMPACT:
While the extension of the agreement with Sherry Matthews is at no additional cost, the
remaining authorized balance of $1.5 million will be expended through March 2025.
140
Agenda Item 9
Financial Information
In Fiscal Year Budget: Yes
N/A Year: FY 2020/21
FY 2021/22+ Amount:
$ 300,000
$1,200,000
Source of Funds:
91 Express Lanes Toll Revenues,
15 Express Lanes Toll Revenues, and
I-15 Express Lanes Project sales tax bond
proceeds
Budget Adjustment: No
N/A
GL/Project Accounting No.:
009199 73705 00000 0000 591 31 73704
001599 73705 00000 0000 515 31 73704
003027 73705 00000 0000 262 31 73704
Fiscal Procedures Approved: Date: 02/12/2020
Attachment: Draft Amendment No.2 with Sherry Matthews
141
1
17336.02109\33655650.1
Agreement No. 18-31-047-02
AMENDMENT NO. 2
TO
RIVERSIDE COUNTY TRANSPORTATION COMMISSION
AGREEMENT FOR
EXPRESS LANES MARKETING SERVICES WITH
SHERRY MATTHEWS, INC., DBA SHERRY MATTHEWS ADVOCACY MARKETING
1.PARTIES AND DATE
This Amendment No. 2 to the Agreement for express lanes marketing services is
made and entered into this ___ day of ______________, 2021, by and between the
RIVERSIDE COUNTY TRANSPORTATION COMMISSION (“Commission”) and
SHERRY MATTHEWS, INC., a Texas corporation, DBA SHERRY MATTHEWS
ADVOCACY MARKETING ("Consultant").
2.RECITALS
2.1 The Commission and the Consultant entered into an agreement, dated
April 26, 2018, for the purpose of providing express lanes marketing
services (“Master Agreement”).
2.2 The Commission and the Consultant entered into Amendment No. 1 to the
Master Agreement, dated May 14, 2018, in order to include the Scope of
Services for Notice to Proceed (NTP) 2, the Schedule of Services for NTP
2, and additional compensation for NTP 2 Services.
2.3 The Commission and the Consultant now desire to amend the Master
Agreement in order to extend the term for the continued performance of the
Services, as that term is defined in the Master Agreement, as subsequently
amended.
3.TERMS
3.1 The term of the Master Agreement is hereby extended through April 30,
2025, unless terminated earlier as provided in the Master Agreement.
3.2 Except as amended herein, all provisions of the Master Agreement,
including without limitation the indemnity and insurance provisions, shall
remain in full force and effect and shall govern the actions of the parties
under this Amendment No. 2.
ATTACHMENT 1
142
2
17336.02109\33655650.1
3.3 This Amendment No. 2 shall be governed by the laws of the State of
California. Venue shall be in Riverside County.
3.4 A manually signed copy of this Amendment No. 2 which is transmitted by
facsimile, email or other means of electronic transmission shall be deemed
to have the same legal effect as delivery of an original executed copy of this
Amendment No. 2 for all purposes. This Amendment No. 2 may be signed
using an electronic signature.
3.5 This Amendment No. 2 may be signed in counterparts, each of which shall
constitute an original.
[Signatures on following page]
143
3
17336.02109\33655650.1
SIGNATURE PAGE
TO
AGREEMENT NO. 18-31-047-02
IN WITNESS WHEREOF, the parties hereto have executed this agreement as
of the date first herein above written.
RIVERSIDE COUNTY CONSULTANT
TRANSPORTATION COMMISSION SHERRY MATTHEWS, INC.
DBA SHERRY MATTHEWS
ADVOCACY MARKETING
By: __________________________ By: ____________________________
Anne Mayer Signature
Executive Director
___________________________
Name
____________________________
Title
Approved as to Form: Attest:
By ____________________________ By: ________________________
Best Best & Krieger LLP
General Counsel Its: ________________________
* A corporation requires the signatures of two corporate officers.
One signature shall be that of the chairman of board, the president or any vice president and the second
signature (on the attest line) shall be that of the secretary, any assistant secretary, the chief financial officer
or any assistant treasurer of such corporation.
If the above persons are not the intended signators, evidence of signature authority shall be provided to
RCTC.
144
SHERRY MATTHEWS, INC.MARKETING SERVICES
Amendment 2, Agreement 18-31-047-02
Jennifer Crosson, Toll Operations Manager
1
Agreement Summary
2
•$2.5 million contract value
•Three-year initial term (ends April 30, 2021)
•Two two -year extensions available
•$1.5 million available balance
Scope of Work
3
•Market Plan and Strategy Development
•Branding and Concept Design
•Branding and Concept Design Production
•Advertising
•Public Relations
6C Transition
4
Express Lanes Branding
5
Website
6
15 Communications
7
•Maps
•Transponder
Kits
•Statements
•Violation
Notices
•FAQ’s
•Videos
15 Opening Advertising Objectives
8
•Increase awareness of road opening and transponder requirements;
•Increase visitation to RiversideExpress.com for information about
operating policies, how to navigate the road, and how to open accounts;
and
•Increase number of new Riverside Express accounts being opened.
Advertising
9
•Broadcast Radio (15-
sec spots)
•Pandora/SoundCloud
Ads
•Digital
–Google Paid Search Ads
–Google Responsive
Display Ads
–Banner Ads
–YouTube Discovery Ads
–Facebook/Instagram
Stories & Marketplace Ads Riverside -ENG
$1.5 M Remaining Agreement Authority
10
•$250k for 91 Express Lanes for production of transponder kits
and updated customer communications.
•$500k for the 15/91 Express Lanes connector customer
communication and advertising in 2023.
•$750k for 15 Express Lanes post opening advertising,
transponder kit reproduction and updated customer
communications.
Recommendation
11
•Approve Amendment 2 to agreement 18-31-047-02 for two
two -year extensions
•Forward to Commission for final approval
RIVERSIDE COUNTY TRANSPORTATION COMMISSION
TOLL POLICY AND OPERATIONS COMMITTEE
ROLL CALL
FEBRUARY 25, 2021
Present Absent
City of Beaumont X
Canyon Lake X
City of Eastvale X
City of Indian Wells X
City of Jurupa Valley X
City of Perris X
City of Wildomar X