The URL can be used to link to this page

Home My Public Portal AboutComcast for Campground 2-20-15 Doce Sign Envelope ID:1 E25E97B-A84F-44DB-BDB6-F2143EEDB186 COMCAST BUSINESS SERVICE ORDER AGREEMENT-RENEWAL BUSINESS Account Name: City of Tybee-Campground ID#:8658427 I CUSTOMER INFORMATION(Service Location) Address 1 5 FORT AVE City TYBEE ISLAND Address 2 State GA Primary Contact Name Todd Smith ZIP Code 31328 Business Phone (912)790-5103 County Cell Phone Email Address tsmith@cityoftybee.org Pager Number Primary Fax Number Technical Contact Name Tech Contact On-Site? No Technical Contact Business Phone Technical Contact Email Property Manager Contact Name Property Mgr.Phone COMCAST BUSINESS SERVICES Selection(X) Business Voice I IBusiness Internet I X IBusiness TV I I IService Term(Months) I 24 I r COMCAST BUSINESS SERVICES DETAILS I Business Voice* Comcast Business Packages 1 VOICE SELECTIONS Quantity Unit Cost Total Cost I Package Name: IFull Feature Voice Lines 0 I Adtl.F.F.Voice Lines w/pkg. PACKAGE DESCRIPTION 4+Lines Basic Lines 0 Fax Lines Toll Free Numbers Equipment Fee VOICE OPTIONS Selection(X) Total Cost IVoicemail 0 Business TV* TV SELECTIONS Selection(X) Total Cost Enhanced Listings Basic Auto-Attendant I I Select • Information&Entertainment •Voice offers&options not available in all markets. . Business Internet* Variety INTERNET SELECTIONS Selection(X) Total Cost Standard !Starter I I Preferred Music Choice Standalone 'Preferred I I 'Other Deluxe I X I $109.95 TV OPTIONS Selection Total Cost 'Equipment Fee I X I $12.95 Sports Pack" Music Choice W/Comcast Business Canales Selecto 1 INTERNET SELECTIONS Selection(X) Non-Recurring Charge 1 Other Programming Wireless Gateway Fee I I Other Programming 'Business Internet speed tier selections not available in all markets.With the exception of Basic Conned,all Other Programming Business Internet speed tiers from Comcast include two(2)Microsoft Outlook email boxes for no additional TV OUTLETS Quantity Unit Cost Total Cost charge.The Basic Conned speed her does not include such email boxes.Additional email boxes maybe purchased seperately.Comcast reserves the right to change this Microsoft Outlook email offering at any Additional Outlets I time,at its sole discretion,upon written notice to Customer. . HD Outlet Charges I INTERNET OPTIONS Selection(X) Total Cost mini mDTA/mDTA Type #of Outlets NRC MRC Microsoft Outlook Office Email X Included Web Hosting-Starter X Included •Not available in home offices or public view establishments.TV selections&options not available in all Static IP-1 X $19.95 markets. Customer acknowledges and understands Customer may be responsible for additional music Dynamic IPV6 - licensing or copyright fees for music contained in any or all of the Services,including,but not limited to Video and/or Public View Video. Wi-Fi "Available for Standard&Preferred TV offers only. 'Intemet selections&options not available in all markets. OrderForm Version v24 Page 1 of 4 Docl:Sign Envelope ID:1E25E97B-A84F-44DB-BDB6-F2143EEDB186 COMCAST BUSINESS SERVICE ORDER AGREEMENT- RENEWAL BUSINESS Account Name: City of Tybee-Campground ID#:8658427 I COMCAST BUSINESS TOTAL SERVICE CHARGES Comcast Business Selection(X)Quantity Unit Cost Total Cost Installation Fee I X 1 I $0.00 I $0.0011_ Total Monthly Service Charge I $142.85 R (Voice Activation Fee` I I I I lI (Auto-Attendant Setup Fee I I I I I• °•••° .....I Code(if applicable) I Voice Jack Fee I I I I I Discount On Internet(if applicable) I Toll Free Activation Fee I I I I I Discount On Video(it applicable) !Directory Listing Suppression Fee I I I I -Discount On Voice(if applicable) •Per line activation fee,up to four(4)line maximum charge. Total Discount $0.00 Total Installation Charges:* I $0-001 Total Recurring Monthly Bill:* I $142.85 I Does not include Custom Installation Fees. •Applicable federal,state,and local taxes and fees may apply. • GENERAL SPECIAL INSTRUCTIONS OrderForm Version v24 Page 2 of 4 DongnEA�T D:1 E25E97B-A84F-44DB-BDB6-F2143EEDB186 BUSINESS BUSINESS SERVICE ORDER AGREEMENT- RENEWAL Account Name: City of Tybee-Campground ID#:8658427 I COMCAST BUSINESS INTERNET CONFIGURATION DETAILS I Transfer Existing Comcast.net Email I No I I Equipment Selection I D3.0 IP Gateway Number of Static Ws* I 1 I I Business Web Hosting I Yes II •If 5 or more Static IPs are requested a STATIC IP JUSTIFICATION FORM is required. I COMCAST BUSINESS TV CONFIGURATION DETAILS I Outlet Details Location Outlet Type Additional Comments: Outlet 1-Primary IOutlet 2-Additional I Outlet 3-Additional I Outlet 4-Additional OUTLETS 9&UP QUANTITY I Outlet 5-Additional I Digital I I Outlet 6-Additional I HDTV I IOutlet 7-Additional I DTA I I Outlet 8-Additional I I COMCAST BUSINESS VOICE CONFIGURATION DETAILS Phone# Type Voicemail Customer Equipment Phone System Type(Key System,PBX,Other) I Phone System Manufacturer I 1 Fax Machine Manufacturer 1I I ilarm System Vendor Point of Sale Device I Telco Closet Location I • Hunt Group Configuration Details • Hunt Group Features Requested(Yes/No) I Hunt Group Configuration Type I (Hunt Group Pilot Number I I I I Toll Free# Calling Origination Area Associated TN I Directory Listing Details Directory Listing(Puuluhed,Non-Puhuished.Unlisted) Additional Voice Details 'Directory Listing Phone Number I 'Caller ID(Yes/No) I II 'Directory Listing Display Name I Ivaller ID Display Name(max 15 char.) I I IDA/DL Header Text Information I 'International Dialing(Yes/No) I No I IDNDL Header Code Information I all Blocking(Yes/No) I I (Standard Industry Code Information I I4uto-Attendant(Yes/No) I No I OrderForm Version v24 Page 3 of 4 Docf.Sign ID:1 E25E97B-A84F-44DB-BDB6-F2143EEDB186 BUSINESS BUSINESS SERVICE ORDER AGREEMENT- RENEWAL Account Name: City of Tybee-Campground 0D#:8658427 CUSTOMER BILLING INFORMATION Billing Account Name City of Tybee-Campground City TYBEE ISLAND Billing Name(3rd Party Accounts) State GA Address 1 5 FORT AVE ZIP Code 31328 Address 2 Billing Contact Email tsmith @cityoftybee.org Billing Contact Name Todd Smith Billing Contact Phone (912)790-5103 Tax Exempt?" No Billing Fax Number "If yes,please provide and attach tax exemption certificate. AGREEMENT 1.This Comcast Business Service Order Agreement sets forth the terms and conditions under which Comcast Cable Communications Management,LLC and its operating affiliates("Comcast")will provide the Services to Customer.This Comcast Business Service Order Agreement consists of this document("SOA"),the standard Comcast Business Terms and Conditions("Terms and Conditions"),and any jointly executed amendments("Amendments"),collectively referred to as the"Agreement".In the event of inconsistency among these documents,precedence will be as follows:(1)Amendments,(2)Terms and Conditions,and(3)this SOA.This Agreement shall commence and become a legally binding agreement upon Customer's execution of the SOA.The Agreement shall terminate as set forth in the Terms and Conditions(http://business.comcast.com/terms-conditions/index.aspx).All capitalized terms not defined in this SOA shall reflect the definitions given to them in the Terms and Conditions.Use of the Services is also subject to the then current High-Speed Internet for Business Acceptable Use Policy located at http://business.comcast.com/terms-conditions/index.aspx(or any successor URL),and the then current High -Speed Internet for Business Privacy Policy located at http://business.comcast.com/terms-conditions/index.aspx(or any successor URL),both of which Comcast may update from time to time. 2.Each Comcast Business Service("Service')carries a 30 day money back guarantee.If within the first thirty days following Service activation Customer is not completely satisfied,Customer may cancel Service and Comcast will issue a refund for Service charges actually paid by Customer,custom installation,voice usage charges,and optional service fees excluded.In order to be eligible for the refund, Customer must cancel Service within thirty days of activation and return any Comcast-provided equipment in good working order.In no event shall the refund exceed$500.00. If you use the service in the first 30 days,you will be refunded your subscription fees,but charged the applicable one-time fee. 3.IF CUSTOMER IS SUBSCRIBING TO COMCAST'S BUSINESS VOICE SERVICE,I ACKNOWLEDGE RECEIPT AND UNDERSTANDING OF THE E911 NOTICE: E911 NOTICE Comcast Business Voice service("Voice")may have the E911 limitations specified below: • In order for 911 calls to be properly directed to emergency services using Voice,Comcast must have the correct service address for the Voice Customer.If Voice is moved to a different location without Comcast's approval,911 calls may be directed to the wrong emergency authority,may transmit the wrong address,and/or Voice(including 911)may fail altogether. •Voice uses electrical power in the Customer's premises.If there is an electrical power outage,911 calling may be interrupted if the battery back-up in the associated multimedia terminal adapter is not installed,fails,or is exhausted after several hours. •Voice calls,including calls to 911,may not be completed if there is a problem with network facilities,including network congestion, network/equipment/power failure,or another technical problem. •Comcast will need several business days to update a Customer service address in the E911 system.All change requests and questions should be directed to 1-800-391-3000.USE OF VOICE AFTER DELIVERY OF THIS DOCUMENT CONSTITUTES CUSTOMER ACKNOWLEDGEMENT OF THE E911 NOTICE ABOVE. 4.To complete a Voice order,Customer must execute a Comcast Letter or Authorization("LOA")and submit it to Comcast,or Comcast's third party order entry integrator,as directed by Comcast. 5.New telephone numbers are subject to change prior to the install.Customers should not print their new number on stationery or cards until after the install is complete. 6.Modifications:All modifications to the Agreement,if any,must be captured in a written Amendment,executed by an authorized Comcast Senior Vice President and the Customer.All other attempts to modify the Agreement shall be void and non-binding on Comcast.Customer by signing below,agrees and accepts the Terms and Conditions of this Agreement. CUSTOMER SIGNATURE FOR COMCAST USE ONLY By signing below,Customer agrees and accepts the Terms and Conditions of Sales Representative: ShaNai Witcher-TLK this Agreement.General Terms and Conditions can be found at http://business.comcast.com/terms-conditions/iindex.aspx. Sales Representative Code: (—Docusign.d by: Signature: (Th(/ ,s', ar, Sales Manager/Director Name: Russell Andrews I Print: Todd Smi th '—e99CEAoasoAe4oA.. Sales Manager/Director Approval: ITitle: IT manager Division: Central I Date: 2/20/2015 Lead ID: 8658427 OrderForm Version v24 Page 4 of 4