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HomeMy Public PortalAboutGulf Stream Personnel HandbookTOWN OF GULF STREAM FLORIDA PERSONNEL POLICY HANDBOOK HUMAN RESOURCE PERFORMANCE CONSULTANTS P.O. Box 2683, Brandon FL, 33509-2683 Telephone: (813) 657-8128; Mobile: (813) 786-8872 or (772) 201-2737; Fax: (813) 657-9127; E-mail: hmcmm@aol.com Revised - August 24, 2004 Revised — October 10, 2007 Revised —July 10, 2015 Revised — October 13, 2019 Contents IntroductoryStatement............................................................................................................1 Section 1- Employment Natureof Employment.............................................................................................................2 EmployeeRelations................................................................................................................. 2 EqualEmployment Opportunity............................................................................................... 3 Hiringof Relatives................................................................................................................... 3 ImmigrationLaw Compliance...................................................................................................4 Conflictsof Interest..................................................................................................................5 OutsideEmployment............................................................................................................... 5 Life Threatening Illnesses in the Workplace............................................................................. 6 Section 2 - Employment Status and Records EmploymentCategories........................................................................................................... 7 Accessto Personnel File........................................................................................................... 8 PersonnelData Changes........................................................................................................... 8 IntroductoryPeriod...................................................................................................................8 EmploymentApplications........................................................................................................ 9 EmploymentScreening.......................................................................................................................... 9 Section 3 - Employee Benefit Programs EmployeeBenefits..................................................................................................................10 Vacation..................................................................................................................................11 Holidays..................................................................................................................................13 SickLeave............................................................................................................................... 15 BereavementLeave................................................................................................................. 17 Votingand Parent Teacher Conference Leave......................................................................... 18 JuryDuty Leave...................................................................................................................... 18 WitnessDuty Leave................................................................................................................ 19 Educational Assistance and Educational Leave........................................................................ 20 Life, Health, Vision and Dentallnsurance.................................................................................. 21 Health Reimbursement Account (HRA).................................................................................... 22 WorkersCompensation Insurance........................................................................................... 22 BenefitsContinuation (COBRA)............................................................................................... 23 Other Post Employment Benefits (OPEB)..........................................................................................23 RetirementPlans................................................................................................................... 24 Section 4 - Timekeeping and Payroll Timekeeping............................................................................................................................25 PayrollSchedule......................................................................................................................25 Payday.....................................................................................................................................26 PayDeductions........................................................................................................................26 AdministrativePay Corrections.............................................................................................. 27 EmploymentTermination.......................................................................................................27 Section 5 - Work Conditions and Hours Safety.......................................................................................................................................29 WorkSchedules.......................................................................................................................30 BusinessTravel........................................................................................................................30 VehicleAllowance................................................................................................................... 31 Use of Phone, Internet and Mail Systems................................................................................ 32 Smoking................................................................................................................................... 32 MealPeriods............................................................................................................................ 32 Overtime.................................................................................................................................. 33 Useof Equipment..................................................................................................................... 33 EmergencyClosing................................................................................................................... 34 Section 6 - Leaves of Absence UnpaidPersonal Leave............................................................................................................35 MilitaryLeave.........................................................................................................................36 Pregnancy -Related Absences...................................................................................................37 OtherUnpaid Leave.................................................................................................................38 Section 7 - Employee Conduct Employee Conduct and Work Rules......................................................................................... 39 Town Procurement Cards, Credit Cards and House Accounts........................................................ 40 PublicRecords...................................................................................................................................... 41 ReportingWrongdoing........................................................................................................... 42 Drugand Alcohol Use.............................................................................................................. 42 Sexual and Other Unlawful Harassment................................................................................. 43 Attendanceand Punctuality....................................................................................................43 PersonalAppearance...............................................................................................................44 Returnof Property ...................................................................................................................44 Resignation..............................................................................................................................44 Section 8 - Disciplinary Procedures DisciplinaryProcedures........................................................................................................................45 EMPLOYEE ACKNOWLEDGEMENT FORM................................................................................47 APPENDIX I - GRIEVANCE PROCEDURE............................................................................................. 48 APPENDIX 11 — ALCOHOL AND DRUG ABUSE POLICY...................................................................... 51 INTRODUCTORY STATEMENT This handbook has been developed to introduce you to the Town of Gulf Stream and provide you with information about working conditions and some of the policies affecting your employment. Take the time to read this manual. It describes what the Town expects from you as an employee, and the programs the Town has adopted for your benefit. One of our objectives is to provide a work environment that assists you in both personal and professional growth. No employee handbook can anticipate every circumstance or question about policy. The need may arise, and the Town reserves the right to revise, supplement, or rescind any policies or portion of the handbook from time to time as it deems appropriate. The only exception to any changes is our employment -at -will policy permitting you or the Town to end our relationship for any reason at any time. Employees will, of course, be notified of such changes to the handbook as they occur. Portions of this handbook are not applicable to the position of Town Manager, Town Clerk or Police Chief. Employees in these positions are appointed directly by the Town Commission and serve at the Commission's direction and pleasure. Additionally, employees of the Police Department are subject to the Departmental General Orders. The final page of this manual is an Employee Acknowledgment Form that all employees should read and sign to acknowledge that they have read this handbook. Section I - Employment NATURE OF EMPLOYMENT This handbook is intended to provide employees with a general understanding of our personnel policies. Employees are encouraged to familiarize themselves with the contents of this handbook, for it will answer many common questions concerning employment with the Town. However, this handbook cannot anticipate every situation or answer every question about employment. It is not an employment contract and is not intended to create contractual obligations of any kind. Neither the employee nor the Town is bound to continue the employment relationship if either chooses, at its will, to end the relationship at any time. In order to retain necessary flexibility in the administration of policies and procedures, the Town reserves the right to change, revise, or eliminate any of the policies and/or benefits described in this handbook, except for its policy of employment -at -will. The only recognized deviations from the stated policies are those authorized and signed by the Town Manager under direction of the Town Commission. EMPLOYEE RELATIONS The Town believes that the work conditions, wages, and benefits it offers to its employees are competitive with those offered by other public sector employers in this area. If employees have concerns about work conditions or compensation, they are strongly encouraged to voice these concerns openly and directly to their supervisor. If problems or concerns cannot be resolved at the immediate -supervisor level, the employee may request a review by the Town Manager. Our experience has shown that when employees deal openly and directly with supervisors, the work environment can be excellent, communications can be clear, and attitudes can be positive. We believe that the Town amply demonstrates its commitment to employees by responding effectively to employee concerns. 2 EQUAL EMPLOYMENT OPPORTUNITY In order to provide equal employment and advancement opportunities to all individuals, employment decisions by the Town will be based on merit, qualifications, and abilities. The Town does not discriminate in employment opportunities or practices based on race, color, religion, sex, national origin, age, disability, marital status, or any other characteristic protected by law. The Town will make reasonable accommodations for qualified individuals with known disabilities unless doing so would result in an undue hardship to the Town. This policy governs all aspects of employment, including selection, job assignment, compensation, discipline, termination, and access to benefits and training. Employees with questions or concerns about any type of discrimination in the workplace are encouraged to bring these issues to the attention of their immediate supervisor or the Town Manager. Employees can raise concerns and make reports without fear of reprisal. Anyone found to be engaging in any type of unlawful discrimination will be subject to disciplinary action, up to and including termination of employment. HIRING OF RELATIVES The employment of relatives in the same area of an organization may cause serious conflicts and problems with favoritism and employee morale. In addition to claims of partiality in treatment at work, personal conflicts from outside the work environment may be introduced into day-to-day working relationships. Florida state law prohibits municipal officials from appointing, employing, promoting or advancing, or advocating for appointment, employment, promotion or advancement any relative in the municipality for which the official serves. An official is defined as an employee with the authority to execute or recommend the appointment, employment, promotion or advancement of other individuals within the organization. A relative is defined as father, mother, son, daughter, brother, sister, uncle, aunt, first cousin, nephew, niece, husband, wife, father-in-law, mother-in-law, son-in-law, daughter-in-law, brother -in law, sister-in-law, stepfather, stepmother, stepson, stepdaughter, stepbrother, stepsister, half-brother or half-sister. 3 It shall further be the policy of the Town that relatives of persons currently employed by the Town may be hired only if they will not be working directly for or supervising a relative or will not occupy a position in the same line of authority within the organization. This policy applies to any relative, higher or lower in the organization, who has the authority to review employment decisions. Town employees cannot be transferred into such a reporting relationship. If the relative relationship is established after employment, the individuals concerned will decide who is to be transferred. If that decision is not made within 30 calendar days, management will decide. In other cases where a conflict or the potential for conflict arises, even if there is no supervisory relationship involved, the parties may be separated by reassignment or terminated from employment. For the purposes of this policy, a relative is any person who is related by blood or marriage, or whose relationship with the employee is like that of persons who are related by blood or marriage. IMMIGRATION LAW COMPLIANCE The Town is committed to employing only United States citizens and aliens who are authorized to work in the United States, and does not unlawfully discriminate based on citizenship or national origin. In compliance with the Immigration Reform and Control Act of 1986, each new employee, as a condition of employment, must complete the Employment Eligibility Verification Form I-9 and present documentation establishing identity and employment eligibility. Former employees who are rehired must also complete the form if they have not completed an I-9 with the Town within the past three years, or if their previous I-9 is no longer retained or valid. Employees with questions or seeking more information on immigration Law issues are encouraged to contact the Town Clerk. Employees may raise questions or complaints about immigration Law compliance without fear of reprisal. 4 CONFLICTS OF INTEREST Town employees have an obligation to conduct Town business within guidelines that prohibit actual or potential conflicts of interest. This policy establishes only the framework within which the Town wishes such business to operate. The purpose of these guidelines is to provide general direction so that employees can seek further clarification on issues related to the subject of acceptable standards of operation. Contact the Town Manager for more information or questions about conflicts of interest. Transactions with outside funis must be conducted within a framework established and controlled by the executive level of the Town (i.e., Town Manager and Town Commission, and Chief of Police if applicable). Business dealings with outside firms should not result in unusual gains for or from those firms. Unusual gain refers to bribes, product bonuses, special fringe benefits, unusual price breaks, and other windfalls designed to ultimately benefit either the employer, the employee, or both. Promotional plans that could be interpreted to involve unusual gain require specific executive -level approval. An actual or potential conflict of interest occurs when an employee is in a position to influence a decision that may result in a personal gain for that employee or for a relative as a result of the Town's business dealings. For the purposes of this policy, a relative is any person who is related by blood or marriage, or whose relationship with the employee is similar to that of persons who are related by blood or marriage. No "presumption of guilt" is created by the mere existence of a relationship with outside firms. However, if an employee has any influence on transactions involving purchases, contracts, or leases, it is imperative that he or she disclose to the Town Manager as soon as possible the existence of any actual or potential conflict of interest so that safeguards can be established to protect all parties. Personal gain may result not only in cases where an employee or relative has a significant ownership in a firm with which the Town does business but also when an employee or relative receives any kickback, bribe, substantial gift, or special consideration as a result of any transaction or business dealings involving the Town. OUTSIDE EMPLOYMENT Outside employment must first be approved by the Town Manager or Chief of Police. 5 Employees may hold outside jobs only if they continue to meet the performance standards of their job with the Town. All employees will be judged by the same performance standards and will be subject to the Town's scheduling demands, regardless of any existing outside work requirements. If the Town determines that an employee's outside work interferes with performance or the ability to meet the requirements of the Town as they are modified from time to time, the employee may be asked to terminate the outside employment if he or she wishes to remain with the Town. Outside employment that constitutes a conflict of interest is prohibited. Employees may not receive any income or material gain from individuals outside the Town for materials produced or services rendered while performing their jobs for the Town. In addition to the above, outside employment by sworn police officers is regulated by Section 561.25, Florida Statutes, which generally prohibits sworn officers from having ownership in or being employed by establishments that have a state liquor license. LIFE-THREATENING ILLNESSES IN THE WORKPLACE Employees with life-threatening illnesses, such as cancer, heart disease, and AIDS, often wish to continue their normal pursuits, including work, to the extent allowed by their condition. The Town supports these endeavors as long as employees are able to meet acceptable performance standards. As in the case of other disabilities, the Town will make reasonable accommodations in accordance with all legal requirements to allow qualified employees with life-threatening illnesses to perform the essential functions of their jobs. Medical information about individual employees is treated confidentially. The Town will take reasonable precautions to protect such information from inappropriate disclosure. Managers and other employees have a responsibility to respect and maintain the confidentiality of employee medical information. Anyone inappropriately disclosing such information is subject to disciplinary action, up to and including termination of employment. Employees with questions or concerns about life-threatening illnesses are encouraged to contact the Town Manager or Town Clerk for information and referral to appropriate services and resources. Section 2 - Employment Status and Records EMPLOYMENT CATEGORIES It is the intent of the Town to clarify the employment -at -will definitions of employment classifications so that employees understand their employment status and benefit eligibility. These classifications do not guarantee employment for any specified period. Each employee is designated as either NONEXEMPT or EXEMPT from federal and state wage and hour laws. NONEXEMPT employees are entitled to overtime pay under the specific provisions of federal and state laws. An employee's EXEMPT or NONEXEMPT classification may be changed only upon written notification by the Town management. In addition to the above categories, each employee will belong to one other employment category: ➢ REGULAR FULL-TIME employees are those who are not in a temporary or probationary status and who are regularly scheduled to work the Town's full-time schedule. Generally, they are eligible for the Town's benefit package, subject to the terms, conditions, and limitations of each benefit program. ➢ PART-TIME employees are those who are not assigned to a temporary or probationary status and who are regularly scheduled to work less than 30 hours per week. While they do receive all legally required benefits (such as Social Security and workers' compensation insurance), they are ineligible for the Town's other benefit programs, except where otherwise noted. ➢ PROBATIONARY employees are those whose performance is being evaluated to determine whether further employment in a specific position or with the Town is appropriate. Employees who satisfactorily complete the probationary period will be notified of their new employment classification. ➢ TEMPORARY employees are those who are hired as interim replacements, to temporarily supplement the work force, or to assist in the completion of a specific project. Employment assignments in this category are of limited duration. Employment beyond any initially stated period does not in any way imply a change in employment status. Temporary employees retain that status unless and until notified of a change. While temporary employees receive all legally required benefits (such as workers' compensation insurance and Social Security), they are ineligible for all the Town's other benefit programs. 7 ACCESS TO PERSONNEL FILES The Town maintains a personnel file on each employee. The personnel file includes such information as the employee's job application, resume, tax withholding forms, records of training, documentation of performance appraisals and salary increases, and other employment records. Under Florida law, personnel files are public records available for public inspection. However, medical information contained in an employee's personnel file is exempt from the public disclosure law and may not be released without a court order or the employee's written permission. All other exemptions to public record disclosures will be followed as outlined by Florida Statute 119. Employees who wish to review their own personnel file should contact the Town Clerk or Human Resources Director. With reasonable advance notice, the employee's own personnel file may be reviewed in the Town's offices during regular business hours. PERSONNEL DATA CHANGES It is the responsibility of each employee to promptly notify the Town of any changes in personnel data. Personal mailing addresses, telephone numbers, number and names of dependents, individuals to be contacted in the event of an emergency, educational accomplishments, and other such status reports should be accurate and current at all times. If any personnel data has changed, notify the Human Resources Director. PROBATIONARY PERIOD The probationary employment period is intended to give new employees the opportunity to demonstrate their ability to achieve a satisfactory level of performance and to determine whether the new position meets their expectations. The Town uses this period to evaluate employee capabilities, work habits, and overall performance. Either the employee or the Town may end the employment relationship at any time during or after the probationary period, with or without cause or advance notice. 9 All new and rehired employees work on a probationary basis. Police Department positions have a probationary period of 365 calendar days (12 months) after their date of hire. All other positions have a probationary period of 180 calendar days (6 months) after their date of hire. Any significant absence will automatically extend a probationary period by the length of the absence. If the Town determines that the designated probationary period does not allow sufficient time to thoroughly evaluate the employee's performance, the probationary period may be extended for a specified period. Upon satisfactory completion of the probationary period, employees enter the "regular" employment classification. EMPLOYMENT APPLICATIONS The Town relies upon the accuracy of information contained in the employment application, as well as the accuracy of other data presented throughout the hiring process and employment. Any mis- representations, falsifications, or material omissions in any of this information or data may result in the Town's exclusion of the individual from further consideration for employment or, if the person has been hired, termination of employment. PRE-EMPLOYMENT SCREENING The Town believes that to promote a harmonious and safe work environment for all employees, as well as the residents and others conducting business with the Town, the Town must take precautions to only hire well qualified individuals. In addition, all Police Officer applicants must meet Florida Department of Law Enforcement (FDLE) requirements. For positions that are responsible for the Town's finances or will have access to Town credit or house accounts, a credit history may also be required. Section 3 - Employee Benefit Programs EMPLOYEE BENEFITS Eligible employees of the Town are provided a wide range of benefits. A number of the programs (such as Social Security, workers' compensation, and unemployment insurance) cover all employees in the manner prescribed by Law. Benefits eligibility is dependent upon a variety of factors, including employee classification. Your supervisor can identify the programs for which you are eligible. Details of many of these programs can be found elsewhere in the employee handbook. Some benefit programs require contributions from the employee, but most are fully paid by the Town. The following benefit programs are available to eligible employees: ➢ Vacation ➢ Holidays ➢ Sick Leave ➢ Bereavement Leave ➢ Voting and Parent/teacher Conference Leave ➢ Jury Duty Leave ➢ Witness Duty Leave ➢ Educational Assistance and Educational Leave ➢ Life, Health, Vision and Dental Insurance ➢ Health Reimbursement Account (HRA) ➢ Worker's Compensation Insurance ➢ Benefits Continuation (COBRA) ➢ Retirement Plans 10 VACATION Employees in the following employment classification(s) are eligible to earn and use vacation time as described in this policy: ➢ Regular full-time employees ➢ Probationary police officers after 6 months ➢ Part-time employees Vacation time off with pay is available to eligible employees to provide opportunities for rest, relaxation, and personal pursuits. The amount of paid vacation time employees receive each year increases with the length of their employment as shown in the following schedule. Vacation is calculated based on the fiscal year of employment, with October 1 as the start of the Town's fiscal year. Newly hired employees begin to accrue vacation time at a rate of 80 hours per year - 6.664 hours per month - after their probationary period concludes. Upon the next October 1, vacation accrual will become 88 hours per year, and will increase annually upon October 1 11 FISCAL YEAR OF VACATION DAYS Earned Monthly Earned Yearly After probationary period 6.664 hours 80 hours On Oct. 1 of first year as a Regular full-time emnlovee 7.328 hours 88 hours 2 years 8 hours 96 hours 3 years 8.64 hours 104 hours 4 years 9.28 hours 112 hours 5 years 10 hours 120 hours 6 years 10.64 hours 128 hours 7 years 11.328 hours 136 hours 8 years 12 hours 144 hours 9 years 12.64 hours 152 hours 10 years 13.28 hours 160 hours 11 years 14 hours 168 hours 12 years 14.64 hours 176 hours 13 years 15.328 hours 184 hours 14 years 16 hours 192 hours 15 years and beyond 16.64 hours 200 hours After one year of employment, part-time employees who work an average of 20 hours or more per week shall earn 40 hours of vacation time each year. Employees do not accrue vacation time during leave of absence without pay, suspension without pay, or any other type of leave without pay. 12 Paid vacation time can be used in minimum increments of one-half day. Employees may use up to 40 hours of vacation prior to accrual each year, with the approval of the employee's department head. To take vacation, employees shall request advance approval from their supervisors. Requests will be reviewed based on a number of factors, including business needs and staffing requirements. Vacation time off is paid at the employee's base pay rate at the time of vacation. It does not include overtime or any special forms of compensation such as incentives, commissions, bonuses, or shift differentials. An employee who does not use all of their vacation time earned during a fiscal year may rollover a maximum of 40 hours to be used during the next fiscal year. If the employee chooses to not rollover any unused vacation time into the next fiscal year, the unused vacation hours will be paid out at the employee's current base rate of pay at the end of the fiscal year in September. An employee's vacation bank shall be capped at a maximum of 40 hours. In cases where unusual circumstances prevent an employee from using vacation time during a given year, consideration will be granted for adjustment of carry-over rate and requirements to use vacation time. Upon termination of employment, if the employee has served at least six continuous months in the Town's employ immediately prior to termination, employees will be paid for unused vacation time that has been earned through the last day of work. However, if the Town, in its sole discretion, terminates employment for cause, forfeiture of unused vacation time may result. Any Town employee, that chooses to do so, may donate some of their accrued vacation time to any active Town of Gulf Stream employee who has been on sick leave for an extended period of time. HOLIDAYS Employee classification(s) that qualify for paid holidays are: ➢ Regular full-time employees ➢ Probationary employees The Town will grant holiday time off to all employees on the 11 holidays listed below. 13 �' New Year's Day (January 1) �' Martin Luther King Jr. Day (3rd Monday in January) �' Presidents' Day (third Monday in February) �' Good Friday (Friday before Easter) �' Memorial Day (last Monday in May) �' Independence Day (July 4) �' Labor Day (first Monday in September) �' Veterans' Day (November II) �' Thanksgiving (fourth Thursday in November) and the following Friday �' Christmas (December 25) �' Floating holiday (One day to be chosen by the employee with the approval of their supervisor.) The Town will grant paid holiday time off to all eligible employees immediately upon assignment to an eligible employment classification. Holiday pay will be calculated based on the employee's straight -time pay rate (as of the date of the holiday) times the number of hours the employee would otherwise have worked on that day. If a recognized holiday falls during an eligible employee's paid absence (e.g., vacation, sick leave), holiday pay will be provided instead of the paid time off benefit that would otherwise have applied. Holiday time will not be charged against an employee's accrued vacation time or sick leave. If an eligible nonexempt employee works on a recognized holiday, he or she will be paid at twice the employee's regular rate of pay. Paid time off for holidays will not be counted as hours worked for the purposes of determining overtime. 14 SICK LEAVE Employee classification(s) that qualify for paid sick leave are: ➢ Regular full-time employees ➢ Probationary employees Eligible employees will accrue sick leave benefits at the rate of 96 hours per year (8 hours for every full month of service). The Town provides paid sick leave benefits to all eligible employees for periods of temporary absence related to illnesses or non -work-related injuries, pregnancy, exposure to a contagious disease, or for medical or dental appointments. Sick leave may also be used to care for an immediate family member who is ill. The Town defines "immediate family" as the employee's natural, adopted or foster mother, father, sister, brother, son or daughter; spouse; mother-in-law; father-in-law; grandparents or grandchildren. Special consideration may also be given to any other person whose association with the employee is like any of the above relationships, such as those who reside in the employee's household. Paid sick leave can be used in minimum increments of four (4) hours. Accrued sick leave is to be used only for actual illness, injury, medical appointments or care for a family member, as outlined above. Employees who are unable to report to work because of illness or injury should notify their direct supervisor at least three hours before the scheduled start of their workday if possible. The direct supervisor must also be contacted on each additional day of absence. Use of sick leave based on false claims shall be deemed cause for dismissal, and employees failing to notify their supervisor or the Town Manager of a reason for absence over three days' time shall be considered to have resigned. If an employee is absent for three or more consecutive days because of illness or injury, he or she may be requested to provide a physician's statement verifying the disability and its beginning and expected ending dates. If an employee anticipates being absent for more than five days because of sickness or injury, the leave request must be accompanied by a physician's statement. Employees requesting more than 12 days of sick leave must advise their supervisor or the Town Manager of the request and a probable return date. Such notice and documentation may be required as a condition to receiving sick leave benefits. 15 Sick leave benefits will be calculated based on the employee's base pay rate at the time of absence and will not include any special forms of compensation, such as incentives, commissions, bonuses, or shift differentials. Sick leave benefits will not accrue during a leave of absence without pay, suspension without pay, or when an employee is otherwise in a non -pay status. The Town views sick leave as a benefit to be used only when an employee or an immediate family member is ill or injured. Abuse of sick leave will not be tolerated. However, the Town also appreciates employees who are fortunate enough to remain healthy and able to report to work. At the end of each fiscal year, the Town's Unused Sick Leave Bonus Program provides monetary rewards to eligible employees for sick leave earned but not used in the previous fiscal year. As shown in the following schedule, the bonus is paid at a rate of one day's pay for every 24 hours of unused sick leave for those employees with 48 hours or more unused sick time earned in the previous fiscal year. Those employees who earn less than 48 hours of sick leave or use more than 48 hours of sick leave in a fiscal year are not eligible for the bonus program. For the purposes of the bonus program, the first 96 hours of sick leave used in a single fiscal year will be considered to have been time earned in that fiscal year. UNUSED SICK LEAVE BONUS PROGRAM Sick Hours Remaining From Those Accrued In Previous Fiscal Year Bonus Paid In Regular Daily Wage Equivalent 96 hours 32 hours 88 hours 29.36 hours 80 hours 26.64 hours 72 hours 24 hours 64 hours 21.36 hours 56 hours 18.64 hours 48 hours 16 hours Fewer than 47 hours 0 hours Bonus payments do not affect accrual of sick leave benefits. All unused hours for which a bonus is given remain available to the employee to use in future years. 16 Unused sick leave benefits will be allowed to accumulate up to 960 hours. However, those employees who accrue the maximum number of hours will still be eligible for the bonus program at the end of each fiscal year. All unused sick leave will be forfeited upon separation of employment from the Town. BEREAVEMENT LEAVE Employee classification(s) that qualify for paid bereavement leave are: ➢ Regular full-time employees ➢ Probationary employees If an employee wishes to take time off because of the death of an immediate family member, the employee should notify his or her supervisor immediately. Employees will be granted up to three days of paid time off to allow the employee to attend the funeral and make any necessary arrangements associated with the death. Approval of bereavement leave will occur in the absence of unusual operating requirements. Any employee may, with the supervisor's approval, use any available paid leave for additional time off as necessary. The Town may, however, require verification of the death before bereavement or other leave is given. The Town defines "immediate family" as the employee's natural, adopted or foster mother, father, sister, brother, son or daughter; spouse; mother-in-law; father-in-law; grandparents or grandchildren. Special consideration may also be given to any other person whose association with the employee was like any of the above relationships, such as those who reside in the employee's household. 17 VOTING and PARENT/TEACHER CONFERENCE LEAVE are: Employee classification(s) that qualify for paid time off to vote and to attend parent/teacher conferences ➢ Regular full-time employees ➢ Probationary employees The Town encourages employees to fulfill their civic responsibilities by participating in elections, and their parental responsibilities by supporting the efforts of their children's school teachers. Generally, employees can find time to vote either before or after their regular work schedule. If employees are unable to vote in an election during their nonworking hours, the Town will grant up to two hours of paid time off to vote. Additionally, the Town will grant employees up to four hours of paid time off per school year to meet with their children's school teachers to discuss report cards or for other conferences pertaining to their children's academic progress, as requested. Employees should request time off from their supervisor at least two working days prior to election day or the day of the scheduled parent/teacher conference. Advance notice is required so that the necessary time off can be scheduled to cause the least disruption to the normal work schedule. JURY DUTY LEAVE Employee classifications that qualify for paid jury duty leave are: ➢ Regular full-time employees ➢ Probationary employees 18 The Town encourages employees to fulfill their civic responsibilities by serving jury duty when required. Employees will be paid the difference between jury duty pay and the employee's regular salary. Employees must show the jury duty summons to their supervisor as soon as possible so that the supervisor may decide to accommodate their absence. Employees are expected to report for work whenever the court schedule permits. Either the Town or the employee may request an excuse from jury duty if, in the Town's judgment, the employee's absence would create serious operational difficulties. The Town will continue to provide health insurance benefits for eligible employees for the full term of the jury duty absence. WITNESS DUTY LEAVE Employee classifications that qualify for witness duty leave are: ➢ Regular full-time employees ➢ Probationary employees ➢ Part-time employees The Town encourages employees to appear in court for witness duty when subpoenaed to do so. The subpoena should be shown to the employee's supervisor immediately after it is received so that operating requirements can be adjusted, where necessary, to accommodate the employee's absence. The employee is expected to report for work whenever the court schedule permits. If employees have been subpoenaed or otherwise requested to testify as witnesses by the Town, they will receive their regular hourly rate of pay if scheduled to work that day. If the employee has to appear on their regularly scheduled day off, they will receive pay at their overtime rate for that day, with a three hour minimum. 19 Employees will be granted unpaid time off to appear in court as a witness when requested by a party other than the Town. Employees are free to use any available paid leave benefit (e.g., vacation leave) to receive compensation for this period of absence. EDUCATIONAL ASSISTANCE AND EDUCATIONAL LEAVE are: Employee classifications that qualify for paid educational assistance and paid or unpaid educational leave ➢ Regular full-time employees The Town recognizes the knowledge and skills of its employees are critical to the success of the organization. The educational assistance program encourages personal development through formal education so employees can improve job- related skills or enhance their ability to compete for other reasonably attainable jobs within the Town. The Town will provide educational assistance in the form of partial or full tuition payments to eligible employees immediately upon assignment to an eligible employment classification. To maintain eligibility, employees must remain on the active payroll and be performing their job satisfactorily through completion of each course. Individual courses or those that are part of a degree, licensing, or certification program must be related to the employee's current job duties or a foreseeable future position in the organization in order to be eligible for educational assistance. Upon recommendation by the employee's department head, the Town Manager will determine whether a course relates to an employee's current job or a foreseeable future position. The amount of tuition to be reimbursed by the Town will be determined on a case-by-case basis, depending on successful completion of course work, the degree of relevance to the employee's job, availability of funds, etc. Accordingly, employees will be required to submit their report cards, certificates, and/or a written summary of the course and its applicability to the Town as a condition of receiving this benefit. While educational assistance is expected to enhance employees' performance and professional abilities, the Town cannot guarantee that participation in formal education will entitle the employee to automatic 20 advancement, a different job assignment, or pay increases. Employees should contact their supervisor for more information or questions about educational assistance. The Town also provides paid and unpaid leaves of absence to eligible employees who wish to take time off from work duties to pursue course work that is applicable to their job duties with the Town. When deemed appropriate by the Town Manager based upon a recommendation by the employee's department head, the Town will provide paid time off to eligible employees to take examinations or to attend professional meetings, seminars or conferences when such activities will contribute to the effectiveness of the employee's service to the Town. Subject to the terms, conditions, and limitations of the applicable plans, the Town will continue to provide health insurance benefits for the full period of the approved educational leave. Benefit accruals, such as vacation, sick leave, or holiday benefits, will be suspended during unpaid leave and will resume upon return to active employment. When an unpaid educational leave ends, every reasonable effort will be made to return the employee to the same position, if it is available, or to a similar available position for which the employee is qualified. However, the Town cannot guarantee reinstatement in all cases. Educational leave is conditional, and an employee granted leave may be required to return to work at any time as work conditions dictate. If an employee fails to report to work promptly at the end of the approved leave period or when otherwise requested to return, the Town will assume that the employee has resigned. LIFE, HEALTH, VISION and DENTAL INSURANCE Employee classifications that qualify for Town insurance programs are: ➢ Regular full-time employees ➢ Probationary full-time employees 21 The Town provides health insurance to all eligible employees. In addition, the Town provides life, dental and vision insurance for the entire family. Policies pertaining to these programs are provided separately from this manual. HEALTH REIMBURSEMENT ACCOUNT (HRA) Eligible employees are provided an amount each year to be used for out of pocket expenses related to qualified medical expenses such as: Co -pays, calendar year deductibles and cost of medical expenses not covered by the insurance providers. The reimbursement option also covers the family members even if the family members are not enrolled in the Town's medical insurance plans. Withdraws from the employee's HRA account are governed by the Federal IRS guidelines. The policy pertaining to this program is provided separately from this manual. WORKERS' COMPENSATION INSURANCE Employee classifications that qualify for workers' compensation insurance are: ➢ Regular full-time employees ➢ Probationary employees ➢ Part-time employees ➢ Temporary employees The Town provides a comprehensive workers' compensation insurance program at no cost to employees. This program covers any injury or illness suffered in the course of employment that requires medical, surgical, or hospital treatment. Subject to applicable legal requirements, workers' compensation insurance provides benefits after a short waiting period or, if the employee is hospitalized, immediately. Employees who suffer work-related injuries or illnesses should inform their supervisor immediately. No matter how minor an on-the-job injury may appear, it is important that it be reported immediately. This will enable an eligible employee to qualify for coverage as quickly as possible. Failure to report an injury may result in loss of workers' compensation benefits. 22 BENEFITS Continuation (COBRA) Employee classifications that qualify for COBRA benefits continuation are: ➢ Regular full-time employees ➢ Probationary full-time employees The federal Consolidated Omnibus Budget Reconciliation Act (COBRA) gives employees and their qualified beneficiaries the opportunity to continue health insurance coverage under the Town's health plan when a "qualifying event" would normally result in the loss of eligibility. Some common qualifying events are resignation, termination of employment, or death of an employee; a reduction in an employee's hours or a leave of absence; an employee's divorce or legal separation; and a dependent child no longer meeting eligibility requirements. Under COBRA, the employee or beneficiary pays the full cost of coverage at the Town's group rates, plus an administration fee. The Town provides each eligible employee with a written notice describing rights granted under COBRA at the time of a qualifying event. The notice contains important information about the employee's rights and obligations. OTHER POST EMPLOYMENT BENEFITS (OPEB) The Town provides retired employees, up to the age of 65, the opportunity to purchase the same health insurance plan currently offered to active employees. The cost shall be 100% the responsibility of the retired employee. If the retired employee re-enters the workforce with any entity, they shall forfeit this right. To be eligible to retire from the Town, an employee must work at least five (5) full years continuously with the Town and be a minimum of fifty-nine and one half (59 ''/z) years old. Employees who meet the age and vestment employment requirements, but are discharged by the Town, shall not qualify for the OPEB benefit that relates to the health insurance plan. 23 RETIREMENT PLANS Employee classifications that qualify for retirement plan benefits are: ➢ Regular full-time employees ➢ Probationary police officers after six (6) months The Town offers eligible employees a 401 (a) defined contribution plan and a 457 deferred compensation plan to allow employees to accrue funds toward a retirement benefit. The polices pertaining to these programs are provided to employees separately from this manual. 24 Section 4 - Timekeeping and Payroll TIMEKEEPING Accurately recording time worked is the responsibility of every nonexempt employee. Federal and state laws require the Town to keep an accurate record of time worked in order to calculate employee pay and benefits. Time worked is all the time spent on the job performing assigned duties. Nonexempt employees should accurately record the time they begin and end their work, as well as the beginning and ending time of each meal period. They should also record the beginning and ending time of any split shift or departure from work for personal reasons. Overtime work must always be approved before it is performed. It is the employee's responsibility to sign his or her time record to certify the accuracy of all time recorded. The supervisor will review and then initial the time record before submitting it for payroll processing. PAYROLL SCHEDULE The Town is on a two-week payroll schedule which begins on a Saturday and ends on a Friday. All- time records must be complete and to the supervisor no later than the Monday morning following the end of a payroll period, or as directed by the supervisor. All benefits, such as vacation and sick time, also are predicated on an eight-hour work day. Accordingly, any change in the number of hours in the work day will result in a corresponding change in benefit calculations. 25 PAYDAY All employees are paid biweekly, on every other Wednesday. Employees may select to have their paychecks in either paper form or by direct deposit. Each paycheck will include earnings for all work performed through the end of the previous payroll period. If a regularly scheduled payday falls on a day off, such as a holiday, employees will receive pay on the last day of work before the regularly scheduled payday. If a regular payday falls during an employee's vacation, and the employee does not participate in direct deposit, the employee's paycheck will be available upon his or her return from vacation. PAY DEDUCTIONS The law requires that the Town make certain deductions from every employee's compensation. Among these are applicable federal, state, and local income taxes. The Town also, must deduct Social Security taxes on each employee's earnings up to a specified limit that is called the Social Security "wage base." The Town matches the amount of Social Security taxes paid by each employee. Nonexempt employees will be paid only for actual hours worked unless they receive benefits under the town paid time off, vacation, sickness, disability, or other leave policies. Exempt employees are paid on a salary basis and, in general, must be paid their full salary for any week in which they perform work. Their pay may be reduced in the following circumstances: ➢ Violation of safety rule and policies ➢ Violation of workplace conduct policies ➢ Intermittent leave taken under the Family & Medical Leave Act (FMLA) 91 The Town will reimburse any exempt employee whose pay is reduced in violation of this policy. If you feel your pay has been improperly reduced, please notify your supervisor or the Town Manager. (See Appendix I - Grievance Procedure) The Town offers programs and benefits beyond those required by law. Eligible employees may voluntarily authorize deductions from their pay checks to cover the costs of participation in these programs. If you have questions concerning why deductions were made from your pay check or how they were calculated, your supervisor can assist in having your questions answered. ADMINISTRATIVE PAY CORRECTIONS The Town takes all reasonable steps to ensure that employees receive the correct amount of pay in each paycheck and that employees are paid promptly on the scheduled payday. In the unlikely event that there is an error in the amount of pay, the employee should promptly bring the discrepancy to the attention of the Chief Financial Officer so that corrections can be made as quickly as possible. EMPLOYMENT TERMINATION Termination of employment is a reality in any organization, and many of the reasons for termination are routine. Below are examples of some of the most common circumstances under which employment is terminated: ➢ Resignation- voluntary employment termination initiated by an employee. ➢ Discharge- involuntary employment termination initiated by the organization. 27 �' Retirement  voluntary employment termination initiated by the employee who has been employed with the Town for a minimum of five consecutive years and has reached the age of fifty-nine and a half (59 '/2). Because employment with the Town is based on mutual consent, both the employee and the Town have the right to terminate employment at will, with or without cause, at any time. Employees will receive their final pay in accordance with applicable state law. Employee benefits will be affected by employment termination in the following manner. All accrued, vested benefits that are due and payable at termination will be paid. Unused sick leave will be forfeited. Some benefits may be continued at the employee's expense if the employee so chooses (see BENEFITS CONTINUATION in Section 3 above). The employee will be notified in writing of the benefits that may be continued and of the terms, conditions, and limitations of such continuance. 28 Section 5 - Work Conditions and Hours SAFETY To assist in providing a safe and healthful work environment for employees, customers, and visitors, the Town has established a workplace safety program. This program is a top priority for the Town. The Town Manager and department heads have responsibility for implementing, administering, monitoring, and evaluating the safety program. Its success depends on the alertness and personal commitment of all. The Town provides information to employees about workplace safety and health issues through regular internal communication channels such as supervisor -employee meetings, bulletin board posting, memos, or other written communication. Employees and supervisors receive periodic workplace safety training. The training covers potential safety and health hazards, and safe work practices and procedures to eliminate or minimize hazards. Some of the best safety improvement ideas come from employees. Those with ideas, concerns, or suggestions for improved safety in the workplace are encouraged to raise them with their supervisor, or with another supervisor or manager, or bring them to the attention of the Town Manager. Reports and concerns about workplace safety issues may be made anonymously if the employee wishes. All reports can be made without fear of reprisal. Each employee is expected to obey safety rules and to exercise caution in all work activities. Employees must immediately report any unsafe condition to the appropriate supervisor. Employees who violate safety standards, who cause hazardous or dangerous situations, or who fail to report or, where appropriate, remedy such situations, may be subject to disciplinary action, up to and including termination of employment. In the case of accidents that result in injury, regardless of how insignificant the injury may appear, employees should immediately notify the appropriate supervisor. Such reports are necessary to comply with laws and initiate insurance and workers' compensation benefits procedures. The Town Manager and Police Chief shall determine if a drug or alcohol test should be administered if an employee has an accident while on duty. WORK SCHEDULES Work schedules for employees may vary throughout our organization, but a typical work week is comprised of five, eight-hour days for a total of 40 hours for all employees other than police officers. The Town Manager shall establish individual work schedules of all Town employees, except for members of the Police Department. The Chief of Police, or his designee, shall establish work schedules for members of the Police Department, subject to policy approval by the Town Manager. Staffing needs and operational demands may necessitate variations in starting and ending times, as well as variations in the total hours that may be scheduled each day and week. All employees are subject to call in case of emergency or as otherwise deemed necessary by the Town Manager, Police Chief or Mayor. BUSINESS TRAVEL The Town reimburses employees at a per -diem rate for reasonable business travel expenses incurred while on assignments away from the normal work location. All business travel must be approved in advance by the immediate supervisor. Employees whose travel plans have been approved are responsible for making their own travel arrangements. When travel is approved, the actual costs of travel, meals, lodging, and other expenses directly related to accomplishing business travel objectives will be reimbursed up to the established per -diem rate, which is based on Internal Revenue Service deduction allowances for travel and entertainment. The current IRS schedule for deduction allowances for travel and entertainment can be found at www.irs.gov. Expenses exceeding the per -diem rate will be the employee's own responsibility. Exceptions to the per -diem limit may be considered at the discretion of the Town Manager in cases with extenuating circumstances, such as travel to high-cost localities. 30 Expenses that generally will be reimbursed include the following: ➢ Airfare or train fare for travel in coach or economy class or the lowest available fare. ➢ Car rental fees for compact or mid-sized cars. ➢ Fares for shuttle or airport bus service, where available; costs of public transportation for other ground travel. ➢ Taxi fares, only when there is no less-expensive alternative. ➢ Mileage costs for use of personal cars, only when less-expensive transportation is not available. ➢ Cost of standard accommodations in low- to mid -priced hotels, motels, or similar lodgings or the published base rate for the conference hotel. ➢ Cost of meals for the employee only, excluding alcoholic beverages. ➢ Charges for telephone calls, facsimile machine use, and similar services required for business purposes. Employees who are involved in an accident while traveling on business must promptly report the incident to their immediate supervisor. The Town Manager and/or the Police Chief reserve the right to have the employee submit to a drug or alcohol test. If the employee refuses it can be grounds for disciplinary action up to and including termination. Vehicles owned, leased, or rented by the Town may not be used for personal use without prior approval. When travel is completed, employees should submit completed travel expense reports within the current pay period. Reports should be accompanied by receipts for all individual expenses and/or an accounting of mileage in personal cars. Employees should contact their supervisor for guidance and assistance on procedures related to travel arrangements, expense reports, reimbursement for specific expenses, or any other business travel issues. 31 USE OF PHONE, INTERNET AND MAIL SYSTEMS Excessive personal use of the telephone is prohibited. An employee may be subject to disciplinary action for excessive personal use of the telephone. The use of Town -paid postage for personal correspondence is prohibited. To ensure effective telephone communications, employees should always speak in a courteous and professional manner. Please confirm information provided by the caller and hang up only after the caller has done so. Employees must use caution while using Internet or Email services to protect the Town's computer hardware from malicious attacks. Internet services should not be used for visiting, browsing or posting on personal social media accounts. Employees found to be abusing internet privileges or practicing unsafe internet and Email etiquette may be subject to disciplinary actions including having Internet and Email privileges restricted or revoked and up to termination. In keeping with the Town's intent to provide a safe and healthful work environment, smoking is prohibited throughout all Town buildings and vehicles. Debris (ashes, butts) from smoking outside of buildings and vehicles should be disposed of properly. There should be no smoking within 20 feet of any opening of any town owned building. This policy applies equally to all employees, customers, and visitors. MEAL PERIODS All full-time employees are provided with one 30 -minute meal period each workday. Supervisors will schedule meal periods to accommodate operating requirements. 32 OVERTIME When operating requirements or other needs cannot be met during regular working hours, employees may be scheduled to work overtime hours. When possible, advance notification of these mandatory assignments will be provided. All overtime work must receive the supervisor's prior authorization. Overtime assignments will be distributed as equitably as practical to all employees qualified to perform the required work. Overtime compensation is paid to all nonexempt employees in accordance with federal and state wage and hour restrictions. Overtime pay is based on actual hours worked. Time off on sick leave, vacation leave, or any leave of absence will not be considered hours worked for purposes of performing overtime calculations. In lieu of paying the overtime premium, the town may grant compensatory time off at a future time. Compensatory time will be given at the rate of 1 %z hour off for each overtime hour worked, or a combination. Employees who have accrued compensatory time will be given an opportunity to take such time off within a reasonable period. The utilization of compensatory time will be handled in much the same manner as vacation time or other time off. Use of the time must be approved by the department head after a timely request has been made. If the department head or Town Manager concludes that the taking of compensatory time off is too disruptive to the operation of the department, the town may at its option "buy out" employees' compensatory time or any portion thereof. Any accrued compensatory time unused at retirement or other separation will be paid in accordance with the Fair Labor Standard Act at the time of separation. In addition to the above, police personnel should consult the Police Department General Orders for other policies related to overtime. Compensatory time shall be capped at a maximum of 40 forty hours. USE OF EQUIPMENT Equipment essential in accomplishing job duties is often expensive and may be difficult to replace. When using Town property, including computers, phones, and other audio/visual equipment, employees are expected to exercise care, perform required maintenance, and follow all operating instructions, safety standards, and guidelines. 33 Employees must notify the appropriate supervisor if any equipment, machines, or tools appear to be damaged, defective, or in need of repair. Prompt reporting of damages, defects, and the need for repairs could prevent deterioration of equipment and possible injury to employees or others. The supervisor can answer any questions about an employee's responsibility for maintenance and care of equipment used on the job. An employee may be held responsible for replacing or repairing any equipment that they damage due to negligence. EMERGENCY CLOSING At times, emergencies such as severe weather, fires, power failures, etc., can disrupt Town operations. In extreme cases, these circumstances may require the closing of Town facilities. When operations are officially closed because of emergency conditions, the time off from scheduled work will be paid. Prior to and during the aftermath of severe weather or other emergency incidents, certain employees, such as law enforcement and maintenance personnel, may be required to work at the discretion of the Town Manager, Chief of Police or Mayor. Employees classified as nonexempt will be paid in accordance with overtime pay policies and/or be paid an additional half-time pay for normal hours worked when other employees are not required to work. If exempt employees must work extraordinarily longer hours because of critical project demands, crisis, and/or other emergencies, they shall be compensated for the extra hours at their base rate of pay. 34 Section 6 - Leaves of Absence UNPAID PERSONAL LEAVE Employees in the following employment classifications are eligible to request unpaid personal leave as described in this policy: ➢ Regular full-time employees The Town provides leaves of absence without pay to eligible employees who are temporarily unable to work because of a serious health condition or disability, or who wish to take time off from work duties to fulfill family obligations relating directly to childbirth, adoption, or placement of a foster child; or to care for a child, spouse, or parent with a serious health condition. Leave allowances will be determined on a case-by-case basis by the Town Manager upon recommendation by the employee's department head. For purposes of this policy, serious health condition means an illness, injury, impairment, or physical or mental condition that involves inpatient care in a hospital, hospice, or residential medical care facility; continuing treatment by a health care provider; and temporary disabilities associated with pregnancy, childbirth, and related medical conditions. Eligible employees may request personal leave only after having completed 365 calendar days of service. Exceptions to the service requirement will be considered to accommodate disabilities. Eligible employees should make requests for personal leave to their supervisors at least 30 days in advance of foreseeable events and as soon as possible for unforeseeable events. A health care provider's statement must be submitted verifying the need for leave related to medical problems and its beginning and expected ending dates. Any changes in this information should be promptly reported to the Town Manager or Town Clerk. Employees returning from medical leave must submit a health care provider's verification of their fitness to return to work. Eligible employees are normally granted leave for the period necessary to accommodate the need, up to a maximum of 12 weeks within any 12 -month period. If the initial period of approved absence proves insufficient, consideration will be given to a request for an extension of up to 90 days. Employees will be required to first use any accrued paid leave time before taking unpaid personal leave. 35 Work-related injuries are handled in accordance with applicable workers' compensation laws covering occupational disabilities (see Workers' Compensation Insurance, page 23 of this handbook). Subject to the terms, conditions, and limitations of the applicable plans, the Town will continue to provide health insurance benefits for the full period of the approved personal leave. Benefit accruals, such as vacation, sick leave, or holiday benefits, will be suspended during the leave and will resume upon return to active employment. So that an employee's return to work can be properly scheduled, an employee on personal leave is requested to provide the Town Manager or Town Clerk with at least two weeks of advance notice of the date the employee intends to return to work. When a personal leave ends, the employee will be reinstated to the same position, if it is available, or to an equivalent position for which the employee is qualified. Leaves of absence are conditional, and an employee granted leave may be required to return to work at any time as work conditions dictate. If an employee fails to report to work promptly at the end of the leave of absence or when otherwise requested to return, the Town will assume that the employee has resigned. * NOTE: The federal Family and Medical Leave Act of 1993 applies to organizations with 50 or more employees. As of the adoption of this policy manual, the Town is not bound by provisions of this law. MILITARY LEAVE Employees in the following employment classifications are eligible to request unpaid personal leave as described in this policy: ➢ Regular full-time employees ➢ Probationary employees ➢ Part-time employees 36 A military leave of absence will be granted to employees, except those occupying temporary positions, to attend scheduled drills or training or if called to active duty with the U.S. armed services. Employees on military leave will be paid at their full current rate for: ➢ up to 17 days of field exercises or other required training with the Florida National Guard; ➢ the first 30 days of active duty with the Florida National Guard or a reserve component of the U.S. Armed Forces. Subject to the terms, conditions and limitations of the applicable plans for which the employee is otherwise eligible, health insurance benefits will be provided by the Town for the full term of the military leave of absence. Benefit accruals, such as vacation, sick leave, or holiday benefits, will be suspended during the leave and will resume upon the employee's return to active employment. Employees on two-week active duty training assignments or inactive duty training drills are required to return to work for the first regularly scheduled shift after the end of training, allowing reasonable travel time. Employees on longer military leave will be reinstated to the same or an equivalent position, provided they were honorably discharged, and they apply to the Town within one year after discharge. Employees on military leave will be treated as though they were continuously employed for purposes of determining benefits based on length of service, such as the rate of vacation accrual and job seniority rights. PREGNANCY -RELATED ABSENCES The Town will not discriminate against any employee who requests an excused absence for medical disabilities associated with a pregnancy. Such leave requests will be made and evaluated in accordance with the medical leave policy provisions outlined in this handbook. 37 Requests for time off associated with pregnancy and/or childbirth (apart from medical disabilities associated with these conditions) will be considered in the same manner as any other request for an unpaid personal leave. OTHER UNPAID LEAVE Regular full-time employees may request unpaid leaves of absence for other reasons, with the decision to grant leave made on a case-by-case basis by the Town Manager upon recommendation by the employee's department head. Any leave of absence not otherwise defined in this manual is conditional and an employee granted leave may be required to return to work at any time as work conditions dictate. If an employee fails to report to work promptly at the end of the approved leave period or when otherwise requested to return, the Town will assume that the employee has resigned. 38 Section 7 - Employee Conduct EMPLOYEE CONDUCT AND WORK RULES To ensure orderly operations and provide the best possible work environment, the Town expects employees to follow rules of conduct that will protect the interests and safety of all employees and the organization. It is not possible to list all the forms of behavior that are considered unacceptable in the workplace. The following are examples of infractions of conduct that may result in disciplinary action, up to and including termination of employment: ➢ Theft or inappropriate removal or possession of property ➢ Falsification of timekeeping records, travel expense reports or other work-related records ➢ Working under the influence of alcohol or illegal drugs ➢ Possession, distribution, sale, transfer, use, or being under the influence of alcohol or illegal drugs in the workplace, while on duty, or while operating Town -owned vehicles or equipment ➢ Fighting or threatening violence in the workplace ➢ Insubordination or other disrespectful conduct ➢ Violation of safety or health rules ➢ Sexual or other unlawful or unwelcome harassment ➢ Excessive absenteeism or absence without notice ➢ Violation of personnel policies ➢ Unsatisfactory performance or conduct ➢ Knowingly providing false or incomplete information ➢ Unauthorized possession of weapons in the workplace and workplace violence 39 TOWN PROCUREMENT CARDS, CREDIT CARDS AND HOUSE ACCOUNTS The Town has various credit cards and house accounts that certain positions may be authorized by the Town Manager to use. The use of any credit account of the Town's must be used solely for approved business expenses. Personal use of any Town credit account may result in immediate termination and any personal charges may be deducted from the employee's last paycheck. The following rules govern the use and procedures of any Town credit account. Cardholder Responsibilities: • Ensure that the credit card is used in compliance with this Policy as well as the Town's purchasing practices and any other Town policies addressing business expenses, travel expenses, reimbursements, etc. • Understand and agree that only authorized employees of the Town of Gulf Stream may use the municipal credit card. • Understand that a municipal credit card may be used for the purchase of goods or services for only official business of the Town of Gulf Stream. No personal use of the credit card is permitted. There are no exceptions to this requirement. Any improper charge will lead to disciplinary action, up to and including termination of employment and will require the immediate payment of the improper charge(s). • All receipts and documentation must be submitted to the Finance Department in a timely manner (within five business days of incurring the charge) to be reconciled against the monthly credit card statement. Failure to provide proper receipts and/or failure to provide the receipts in a timely manner will result in an employee's credit card being revoked and potentially repaying all undocumented purchases. • The assigned cardholder is responsible for the protection and custody of the credit card and shall immediately notify the Finance Department in writing as well as orally, if the card is lost or stolen. If the credit card is lost or stolen after business hours and the assigned cardholder cannot notify the Finance Department for that office to report the card lost or stolen, then the assigned cardholder must also notify the credit card company that the card has been lost or stolen and report to the Finance Department that the notification has been made. • The assigned cardholder must notify vendors or merchants that the credit card transaction should be exempt from Florida Sales and Use Taxes if it is used for the purchase of goods or services in the State of Florida. 40 " The assigned cardholder must immediately surrender the card upon termination of employment, or at any other time if requested by the Town. The Town reserves the right to withhold the payout of accrued leave until the card is surrendered, as allowed by law, and to recover any improper charges from any accrued leave, as allowed by law. Internal Control Procedures: The Chief Financial Officer or the Town Manager shall be responsible to: " Assist and maintain a record of issuance and retrieval of municipal credit cards and oversee compliance with this policy. " Ensure any department staff assigned to assist on Town credit card usage and payments is familiar with this Policy and Procedure. " Ensure that card uses are being reconciled against the card statements and that the use of the credit card is for Town business purposes. " Ensure that proper documentation has accompanied the invoices, and that the credit card has been used for a Town business purpose before approving the payment to the credit card company. Collect any monies from an authorized user who made an improper charge to the credit card. " Address with the assigned cardholder and/or the cardholder's supervisor/department head any non-compliance with this Policy by the assigned cardholder. " Monitor and assess the use of the credit card by the assigned cardholders. " Assess any cardholder's failure to provide the necessary receipts. " Take appropriate action (after consulting with the Town Manager), including revoking the assigned cardholder's privilege to have a municipal credit card, for failure to comply with this Policy. " Report to the Town Manager any misuse of this Policy by any authorized cardholder. Public Records It is the responsibility of every Town employee to maintain the Town's records and documents in their possession. The Town adopted an extensive policy regarding the processing of public record requests in 2014. Every employee should review the Public Records Policy and familiarize themselves with the Town's policy on public records. 41 REPORTING WRONGDOING Per Article XII, Section 2-422, Palm Beach County Code, the Office of the Inspector General (OIG) was established in 2010 to "Enhance Public Trust in Government". The OIG has completed independent oversight authority at both County and Municipal levels to ensure accountability and transparency to the citizens of Palm Beach County. The Town employees who wish to report mismanagement of contracts, fraud, theft, bribery, or other violations of the law which appear to fall within the jurisdiction of the OIG, shall notify their supervisor, Town Manager or the OIG. The Town Manager shall notify the Inspector General of the possible violations. For more information on compliance, definitions, general questions and full OIG duties, employees can contact the OIG, or visit website, www.pbcgov.org/oig. DRUG AND ALCOHOL USE It is the Town's desire to provide a drug-free, healthful, and safe workplace and to be in compliance with the Federal Drug -Free Workplace Act of 1988 To promote this goal, employees are required to report to work in appropriate mental and physical condition to perform their jobs in a satisfactory manner The Town has adopted a Comprehensive Alcohol and Drug Abuse Policy which is Appendix II to this handbook. Employees and job applicants who have received a job offer from the Town are expected to comply with this policy. Violations of this policy may lead to disciplinary action, up to and including immediate termination of employment or required participation in a substance abuse rehabilitation or treatment program. Such violations may also have legal consequences. Employees with drug or alcohol problems that have not resulted in, and are not the immediate subject of, disciplinary action may request approval to take unpaid time off to participate in a rehabilitation or treatment program through the Town's health insurance benefit coverage. Leave may be granted if the employee agrees to abstain from use of the problem substance; abides by all the Town policies, rules, and prohibitions relating to conduct in the workplace; and if granting the leave will not cause the Town any undue hardship. 42 Employees with questions on the Comprehensive Alcohol and Drug Abuse Policy or issues related to drug or alcohol use in the workplace should raise their concerns with their supervisor or the Town Manager without fear of reprisal. SEXUAL AND OTHER UNLAWFUL HARASSMENT The Town is committed to providing a work environment that is free of discrimination and unlawful harassment. Actions, words, jokes, or comments based on an individual's sex, race, ethnicity, age, religion, disability, or any other legally protected characteristic will not be tolerated. As an example, sexual harassment (both overt and subtle) is a form of employee misconduct that is demeaning to another person, undenied the integrity of the employment relationship, and is strictly prohibited. Any employee who wishes to report an incident of sexual or other unlawful harassment should. promptly report the matter to his or her supervisor. If the supervisor is unavailable or the employee believes it would be inappropriate to contact that person, the employee should immediately contact their department head or the Town Manager. Employees can raise concerns and make reports without fear of reprisal. Any supervisor or manager who becomes aware of possible sexual or other unlawful harassment should promptly advise their department head and the Town Manager, who will handle the matter in a timely and confidential manner. ATTENDANCE AND PUNCTUALITY To maintain a safe and productive work environment, the Town expects employees to be reliable and punctual in reporting for scheduled work. Absenteeism and tardiness are disruptive and place a burden on other employees and on the Town. In the rare instances when employees cannot avoid being late to work or are unable to work as sched used, they should notify their supervisor as soon as possible in advance of the anticipated tardiness or absence. Excessive tardiness or absence is grounds for dismissal. 43 PERSONAL APPEARANCE Dress, grooming, and personal cleanliness standards contribute to the morale of all employees and affect the image the Town presents to residents and visitors. During business hours, employees are expected to present a professional, clean and neat appearance and to dress according to the requirements of their positions. Failure to adhere to the Personal Appearance Policy may result in the employee being sent home, without pay, to change clothes. The Town Manager or Supervisor may determine if the employee's appearance and apparel is inappropriate. Employees may be subject to disciplinary actions, up to and including termination, for refusing to cooperate with this policy. Consult your supervisor or department head if you have questions as to what constitutes appropriate attire. RETURN OF PROPERTY Employees are responsible for all property, materials, or written information issued to them or in their possession or control. All Town property must be returned by employees on or before their last day of work. RESIGNATION Resignation is a voluntary act initiated by the employee to terminate employment with the Town. Although advance notice is not required, the Town requests at least two weeks of advance written notice from all employees. 44 Section 8 — Disciplinary Procedures DISCIPLINARY PROCEDURES The Town of Gulf Stream has established a uniform system for counseling, administering discipline, and providing remedial training to employees. The intent of the Town is that discipline should be characterized as corrective and constructive instead of punitive. Included are the rights of the accused employee. Employees of the Town are to conform to, and comply with, Town directives and be truthful in their dealings with the public and fellow staff members. The Police Department has adopted their own disciplinary procedures that are in addition to the following procedures. Depending on the severity of the action, any steps may be passed up to termination. ➢ Counseling or Instructional Memorandum - Verbal counseling, counseling memorandum or instructional memorandums are documented by supervisors in the member's personnel file. ➢ Remedial Training - Remedial training is required to correct a specific deficiency usually identified by testing or any other evaluation method used during training or supervisory evaluation during routine job performance. The recommendation for remedial training is appropriate when a violation was caused primarily by the employee being inadequately prepared for his or her responsibilities. The specific nature and procedure for remedial training will be determined by supervisors and/or the Town Manager and documented by training form. The in-service training form will be maintained in the employee's personnel file. ➢ Written Reprimand -A punitive measure which is recommended by the supervisor or/Town Manager for more serious infractions of rules, regulations, directives or standard operating procedures, or for repeated procedural error. The Town Manager and/or Police Chief reserves the right to review the circumstances surrounding a written reprimand and may agree with, impose stricter punishment or void the reprimand. The written reprimand is documented by memorandum. ➢ Disciplinary Probation- A punitive action where an employee is given a specific time limit to correct or be re-trained in an area of deficiency. The employee will be continually evaluated and monitored for progress. Disciplinary probation may be administered with other levels of discipline. ➢ Suspension Without Pay- A punitive action which may be recommended by a supervisor or Town Manager for serious infractions of rules, regulations, directives or standard operating procedures, or for repeated procedural errors. 45 �' Discharge - A punitive action which may be recommended by the Town Manger or the Chief of Police in accordance within provisions in town policy. A specific reason for discharge is not required for probationary members who may be discharged without cause. 46 EMPLOYEE ACKNOWLEDGEMENT FORM The Town of Gulf Stream Personnel Policy Handbook, Revised October 11, 2019 (the handbook), describes important information about the Town, and I understand that I should consult the Town Manager, Police Chief, or Human Resources Director regarding any questions not answered in the handbook. I have entered into my relationship with the Town voluntarily and acknowledge that there is no specified length of employment. Accordingly, either I or the Town can terminate the relationship at will, with or without cause, at any time, so long as there is no violation of applicable federal or state law. Since the information, policies, and benefits described here are necessarily subject to change, I acknowledge that revisions to the handbook may occur, except to the Town's policy of employment -at -will. All such changes will be communicated through official notices, and I understand that revised information may supersede, modify, or eliminate existing policies. Only the Town Commission or the Town Manager has the ability to adopt policies that amend this handbook. Furthermore, I acknowledge that this handbook is neither a contract of employment nor a legal document. I have received the handbook, and I understand that it is my responsibility to read and comply with the policies contained in the handbook and any revision made to it. EMPLOYEE'S SIGNATURE DATE EMPLOYEE'S NAME (TYPED OR PRINTED) 47 Appendix I GRIEVANCE PROCEDURE Section 1. Purpose The grievance procedures outlined here establish policies and procedures in employment and personnel management and provide for an adequate and fair hearing of grievances pertaining to each individual's race, color, religion, sex, national origin, political affiliation, non- disqualifying disability or age, where the grievance is based upon denial of equal employment opportunity or discrimination. These procedures also relate to all other phases of employment for all employees of the Town of Gulf Stream. Section 2. Applicability/Coverage These grievance procedures apply to all departments and all persons employed by the Town. This policy does not guarantee any outcome other than a fair hearing of the grievance and does not imply an employment contract or an obligation for any action on the part of the Town. Section 3. Policy Every employee shall have the right to present his or her problem or grievance in accordance with these procedures, with or without a representative of their own choosing, free from interference, coercion, restraint, discrimination, penalty, or reprisal. This includes any cause for dissatisfaction outside the employee's control or anything connected with his or her job that he or she thinks or feels is wrong. Every employee will be allowed such time off from his or her regular duties as may be necessary and reasonable as determined by the supervisor, department head and/or Town Manager, for processing a grievance under these procedures without loss of pay, vacation, or of other time credits. Section 4. Objectives The objectives of these procedures include the following: a) To assure employees of a means to get their complaints considered rapidly, fairly, and without fear of reprisal. b) To encourage employees to express themselves about how their conditions of work affect them as employees. 48 c) To provide better understanding of policies, practices, and procedures that affect employees. d) To provide supervisory personnel with greater opportunity to exercise proper responsibility in dealing with employees, and to improve their effectiveness in carrying out established policies. e) To improve employee opportunities for performing duties with effectiveness and satisfaction. Section 5. Administration The appropriate supervisor will coordinate all activities relating to grievance procedures. The appropriate supervisor shall: a) Coordinate a system for (1) counseling an aggrieved employee who believes he or she has been discriminated against, and (2) attempting to informally resolve any matter raised by the aggrieved employee. b) Arrange for the receipt and investigation of individual complaints of discrimination, or any other matter raised by the aggrieved employee. c) Arrange for the receipt and investigation by organizations or other third parties of general allegations of discrimination as are necessary on individual complaints, including any warranted disciplinary action when an employee has been found to have engaged in a discriminatory practice. d) Review the file on any individual complaint before a decision is made under the complaint procedure and makes any recommendation to the Town Manager that he considers desirable, including any disciplinary action that is warranted by the circumstances. Section 6. Protection of Complainants, Employees, Witnesses, and Representatives from Interference, Harassment, Intimidation, and Reprisal All employees shall be free from any or all restraint, interference, coercion, or reprisal on the part of their associates or supervisors in making any complaint or appeal, in serving as 49 representative of an appellant, in appearing as witnesses, or in seeking information in accordance with these procedures. The above principles apply with equal force after a complaint has been resolved. Should these principles be violated, the facts shall be brought to the attention of the Town Manager by the appellant, his or her representative or the person affected so that the appropriate remedial action may be taken. Section 7. Procedure for Resolution of Complaints (Non -Adverse Action) The Town Manager is designated to act in an effort to mediate or conciliate complaints. However, initially, employees should attempt to resolve complaints at the lowest possible supervisory level. Complaints will be heard by the immediate supervisor as rapidly as possible. If the grievance is not resolved at the lowest level, the aggrieved may proceed to the department head. The department head shall hear the complaint within no more than thirty (30) calendar days after its receipt. When a complaint has been received by a department head, a memorandum shall be prepared by the department head to the Town Manager. The memorandum should advise him or her of the complaint, outline the circumstances of the complaint, discuss attempts to resolve the complaint, cite the recommendation of the immediate supervisor, and state the department head's conclusion or recommendation for further action. Finally, an employee may take a grievance to the Town Manager if he or she believes it has not been appropriately resolved by the department head. In any case where the employee feels that he or she cannot present the complaint or would not receive proper consideration for the complaint by the immediate supervisor or department head, he or she may, without prejudice, submit the complaint directly to the Town Manager. In the event a complaint is against the Town Manager, the employee may report the allegations directly to the Town Clerk or Chief of Police, who will be designated to act in accordance with this policy. Substantiated complaints against the Town Manager shall be reported to the Town Attorney. All complaints should be settled at the lowest possible supervisory level, and complaints submitted to the Town Manager should be fully justifiable. The Town Manager will have the right to refer complaints to a lower level when he or she feels it would be in the best interest of the employee and/or the Town. 50 APPENDIX II TOWN OF GULF STREAM COMPREHENSIVE ALCOHOL AND DRUG ABUSE POLICY The primary objective of this policy is to provide a safe and healthy work environment for all employees, and to provide the highest level of service and safety to the public. This policy is established to provide guidelines on handling incidents of alcohol and/or drug abuse as it relates to the workplace, in compliance with the drug-free workplace requirements under the Florida Statutes Workers' Compensation Chapter, herein after referred to as Chapter 440 (§440.101-02, Florida Statutes). The legislative intent of Chapter 440 is to promote drug-free workplaces so employers can be afforded the opportunity to maximize their levels of productivity, enhance their competitive positions in the marketplace, and reach their desired levels of success without experiencing the costs, delays, and tragedies associated with work-related accidents resulting from drug abuse by employees. Further, drug abuse is discouraged under the statute, and employees who choose to engage in drug abuse face the risk of unemployment and the forfeiture of workers' compensation benefits. To qualify as having established a drug-free workplace program under Chapter 440 and to qualify for discounts provided under §627.0915, Florida Statutes, and deny medical and indemnity benefits under this chapter, the Town must implement drug testing that conforms to the standards and procedures established in Chapter 440. The Town has implemented a drug-free workplace program in accordance with the notice, education, and procedural requirements taken directly from the comprehensive procedures outlined in Chapter 440. Chapter 59A-24 of the Florida Administrative Code, the Drug -Free Workplace Standards, as adopted by the Agency for Health Care Administration, is also hereby incorporated by reference and shall be utilized for all drug testing pursuant to Chapter 440. 51 RESPONSIBILITY: The Town Manager or designee is responsible for the administration of this procedure. Upon initial employment, all employees receive a copy of the Town's Comprehensive Alcohol and Drug Abuse Policy which sets forth employees' and the Town's rights, responsibilities, and procedures and sign an acknowledgement of receipt. Employees are responsible for becoming familiar with and understanding the policy. Questions regarding the content of the policy should be directed to the employee's supervisor, or the Town Manager. I. Definitions: a. Confirmation test, confirmed test, or confirmed drug test refer to a second analytical procedure used to identify the presence of a specific drug or metabolite in a specimen, which test must be different in scientific principle from that of the initial test procedure and must be capable of providing requisite specificity, sensitivity, and quantitative accuracy. b. Drug means alcohol, including a distilled spirit, wine, a malt beverage, or an intoxicating liquor; an amphetamine; a cannabinoid; cocaine; phencyclidine (PCP); a hallucinogen; methaqualone; an opiate; a barbituarate; a benzodiazepine; a synthetic narcotic; a designer drug; or a metabolite of any of the substances listed in this paragraph. The Town may test an individual for any or all of such drugs. c. Drug Rehabilitation Program means a service provider, established pursuant to Florida Statutes, that provides confidential, timely, and expert identification, assessment, and resolution of employee drug abuse. d. Drug test or test refer to any chemical, biological, or physical instrumental analysis administered, by a laboratory certified by the United States Department of Health and Human Services or licensed by the Agency for Health Care Administration, for the purpose of determining the presence or absence of a drug or its metabolites. e. Initial Drug Test means a sensitive, rapid, and reliable procedure to identify negative and presumptive positive specimens, using an immunoassay procedure or an equivalent, or a more accurate scientifically accepted method approved by the United States Food and Drug Administration or the Agency for Health Care Administration as such more accurate technology becomes available in a cost- effective form. 52 f. Job Applicant means a person who has applied for a special -risk or mandatory testing position. g. Medical Review Officer or MRO means a licensed physician, employed with or contracted with the Town, who has knowledge of substance abuse disorders, laboratory testing procedures, and chain of custody collection procedures; who verifies positive, confirmed test results; and who has the necessary medical training to interpret and evaluate an employee's positive test result in relation to the employee's medical history or any other relevant biomedical information. h. Prescription or non-prescription medication refers to drugs or medication obtained pursuant to a prescription as defined by §893.02, Florida Statutes, or a medication that is authorized pursuant to federal or state law for general distribution and use without a prescription in the treatment of human diseases, ailments, or injuries. i. Reasonable -suspicion drug testing means drug testing based on a belief that an employee is using or has used drugs in violation of the Town's policy drawn from specific objective and articulable facts and reasonable inferences drawn from those facts in light of experience. Among other things, such facts and inferences may be based upon: 1. Observable phenomena while at work, such as direct observation of drug use or the physical symptoms or manifestations of being under the influence of a drug. 2. Abnormal conduct or erratic behavior while at work or a significant deterioration in work performance. 3. A report of drug use, provided by a reliable and credible source. 4. Evidence that an individual has tampered with a drug test during his or her employment with the Town. 5. Information that an employee has caused, contributed to, or been involved in an accident while at work. 6. Evidence that an employee has used, possessed, sold, solicited, or transferred drugs while working or while on the Town's premises or while operating the Town's vehicle, machinery, or equipment. J. Mandatory -testing position means a job assignment that requires the employee to carry a firearm, work closely with an employee who carries a firearm, perform life- threatening procedures, work with heavy machinery, work as a safety inspector, work with children, work with detainees in the correctional system, work with confidential information or documents pertaining to criminal investigations, work with controlled substances, or a job assignment that requires an employee security background check, pursuant to § 110. 1127, Florida Statutes, or a job assignment in which a momentary lapse in attention could result in injury or death to another person. 53 k. Special -risk position means a position that is required to be filled by a person who is certified under Chapter 633 (Fire Prevention and Control) or Chapter 943 (Department of Law Enforcement), Florida Statutes. 1. Specimen means tissue, hair, or a product of the human body capable of revealing the presence of drugs or their metabolites, as approved by the United States Food and Drug Administration or the Agency for Health Care Administration. Il. Notice: a. Prior to testing, an employee or job applicant shall receive proper notice in the form of this Comprehensive Alcohol and Drug Abuse Policy. Additionally, Chapter 59A-24 of the Florida Administrative Code shall be provided upon request. b. The drugs to be tested for are included in the definition provided above. The following is a list of over-the-counter and prescription drugs which could alter or affect a test result. This list is not intended to be all-inclusive. 1. Alcohol: all liquid medications containing ethyl alcohol (ethanol). For example: Vick's Nyquil is 25% (50 proof) ethyl alcohol, Comtrex is 20% (40 proof), Contact Severe Cold Formula Night Strength is 25% (50 proof) and Listerine is 26.9% (54 proof). Check the label of liquid medications for alcohol content. 2. Amphetamines: Obetrol, Biphetamine, Desoxyn, Dexedrine, Didrex, lonamine, Fastin 3. Cannabinoids: Marinol 4. Cocaine: Cocaine HCI topical solution (Roxanne) 5. Phencyclidine: Not legal by prescription 6. Methaqualone: Not legal by presciription 7. Opiates: Paregoric, Parepectolin, Donnagel PG, Morphine, Tylenol with Codeine, Empirin with Codeine, APAP with Codeine, Aspirin with Codeine, Robitussin AC, Guiatuss AC, NOvahistine DH, Novahistine Expectorant, Dilaudid (Hydromorphone), M -S Contin and Roxanol (morphine sulfate), Percodan, Vicodin, Tussi-organidin, etc. 8. Barbiturats: Phenobarbital, Tuinal, Amytal, Nembutal, Seconal, Lotusate, Fiorinal, Fioricet, Esgic, Butisol, Mebaral, Butabarbital, Butalbital, Phrenilin, Triad, etc. 54 Benzodiazepines: Ativan, Azene, Clonpin, Dalmane, Diazepam, Librium, Xanax, Serax, Tranxene, Valium, Verstran, Halcion, Paxipam, Restoril, Centrax. 10. Methadone: Dolphine, Metadose 11. Propoxyphene: Darvocet, Darvon N, Dolene, etc. c. The name, address and telephone number of the Town's Employee Assistance Program (EAP) through which substance abuse assessment and counseling services are available is listed on the Acknowledgement Receipt and on the Town's Intranet. d. All employees may make an appeal of disciplinary action or other management decision as described in the Employee Handbook following the Grievance Procedure. III. Required Testing and Refusal to Test: The Town may require an employee or job applicant to submit to tests for the presence of drugs after proper notice, under any of the following circumstances: a. Application for Employment. As part of the initial screening process for job applicants applying for special -risk or mandatory -testing positions, as defined above. Any job applicant who refuses to submit to drug testing, refuses to sign a consent form, fails to appear for testing, tampers with the test, or fails to pass the pre-employment selection drug test will be ineligible for hire. In the event that an employee is permitted to begin working prior to receipt of the results of drug or alcohol testing, such employment shall be contingent upon passing the drug or alcohol test. b. Job Classification Change. Whenever an employee's job classification is changed such that the new job classification is a special -risk or mandatory -testing position, as defined above. c. Reasonable -Suspicion Drug Testing. Whenever Reasonable -Suspicion Drug Testing, as defined above, is warranted. Failure of an employee to take the recommended test(s) may be cause for disciplinary action or termination. In cases where immediate termination is not warranted, the employee will be placed on leave status and shall be required to use any accumulated leave before being placed on leave without pay until it is determined that the employee is able to 55 return to full duty. d. Routine Fitness for Duty. As part of routine fitness for duty drug testing for employees in special -risk or mandatory -testing positions. e. After Accident Testing. Whenever an employee is involved in an on-the-job auto accident or for all on-the-job injuries/illness resulting in the filing of a Notice of Injury under Workers' Compensation. f. Random Testing. Through the use of an unbiased selection procedure, random drug tests will be conducted on employees occupying mandatory -testing or special -risk positions which are required to submit to random testing by law, the Employee Manual, or procedure. g. Follow-up Test. For follow-up drug testing, if the employee in the course of employment enters an employee assistance program for drug-related problems, or a drug rehabilitation program, the employee is required to submit to a drug test as follow-up to such program, unless the employee voluntarily entered the program. In those cases, the Town has the option to not require follow-up testing. If follow-up testing is required, it must be conducted at least once a year for a two-year period after completion of the program. Advance notice of a follow-up testing date must not be given to the employee to be tested. h. Refusal to Test. Refusal to submit to testing under this policy will result in forfeiture of eligibility for all medical and indemnity benefits under the Workers' Compensation Act. Employees will be subject to discipline, up to and including discharge for refusing to submit to testing. A refusal to test may include: (1) failure or refusal to appear, to submit for any test, or to submit a test sample, (2) failure to remain at the testing site until the testing process is complete, (3) failure to provide an adequate amount of breath for a breath alcohol test, or (4) failure to provide a sufficient specimen and a determination, through a required medical examination, that there was no adequate medical explanation for such failure. IV. Coordination of Testing Procedures The following procedure will be used for testing in accordance with this Policy and Chapter 440: a. A sample shall be collected with due regard to the privacy of the individual providing the sample, 56 and in a manner reasonably calculated to prevent substitution or contamination of the sample. b. Specimen collection must be documented and the documentation procedures shall include: (1) labeling specimen containers so as to reasonably preclude the likelihood of erroneous identification of test results; and (2) a form for the employee or job applicant to provide any information he or she considers relevant to the test, including identification of currently or recently used prescription or non-prescription medication or other relevant medical information. The form must provide notice of the most common medications by brand name or common name, as applicable, as well as by chemical name, which may alter or affect a drug test. The providing of information shall not preclude the administration of the drug test but shall be taken into account in interpreting any positive confirmed test result. c. Specimen collection, storage, and transportation to testing site shall be performed in a manner that reasonably precludes contamination or adulteration of specimens. d. A specimen may be taken or collected by: a physician, a physician assistant, a registered professional nurse, a licensed practical nurse, or a nurse practitioner, or a certified paramedic who is present at the scene of an accident for the purpose of rendering emergency medical service or treatment; or a qualified person employed by a licensed or certified laboratory as outlined in Chapter 440. e. The person who collects or takes a specimen shall collect an amount sufficient for two drug tests as determined by the Agency for Health Care Administration. f. Each confirmation test conducted shall be conducted by a licensed or certified laboratory pursuant to Chapter 440. g. Every specimen that produces a positive confirmed test result shall be preserved by the licensed or certified laboratory that conducted the confirmation test for a period of at least 210 days after the result of the test was mailed or otherwise delivered to the MRO. However, if an employee or job applicant undertakes an administrative or legal challenge to the test result pursuant to Chapter 440 (§440.101-02, Florida Statutes), the employee or job applicant shall notify the laboratory and the sample shall be retained by the laboratory until the case or administrative appeal is settled. h. Within 5 working days after receipt of a positive confirmed test result from the MRO, the Town shall inform an employee or job applicant in writing of such positive test result, the consequences of such results, and the options available to the employee or job applicant. The Town shall provide the employee or job applicant a copy of the test results upon request. 57 During the 180 day period after written notification of a positive test result, the employee or job applicant who has provided the specimen shall be permitted by the Town to have a portion of the specimen retested, at the employee's or job applicant's expense, at another laboratory, licensed and approved by the Agency for Health Care Administration, chosen by the employee or job applicant. The second laboratory must test at equal or greater sensitivity for the drug in question as the first laboratory. The first laboratory that performed the test for the Town is responsible for the transfer of the portion of the specimen to be retested and for the integrity of the chain of custody during such transfer. j. Within 5 working days after receiving notice of a positive confirmed test result, an employee or job applicant may contest or explain the result to the MRO. The challenge must be in writing, signed and dated by the test donor. If an employee's or job applicant's explanation or challenge is unsatisfactory to the MRO, the MRO shall report a positive test result back to the Town. An employee may contest the drug test result pursuant to law or to rules adopted by the Agency for Health Care Administration. k. Within 5 working days after receiving notice of a positive confirmed test result, an employee or job applicant may submit information to the Town explaining why the result does not constitute a violation of the Town's policy. If the employee's or job applicant's explanation or challenge of the positive test result is unsatisfactory to the Town, a written explanation as to why the employee's or job applicant's explanation is unsatisfactory, along with the report of positive result, shall be provided by the Town to the employee or job applicant; and all such documentation shall be kept confidential by the Town pursuant to Chapter 440 and shall be retained by the Town for at least 1 year. in. The Town may not discharge, discipline, refuse to hire, discriminate against, or request or require rehabilitation of an employee or job applicant on the sole basis of a positive test result that has not been verified by a confirmation test and by a MRO. n. The Town shall use chain -of -custody procedures established by the Agency for Health Care Administration to ensure proper recordkeeping, handling, labeling, and identification of all specimens tested. o. The Town shall pay the cost of all drug tests, initial and confirmation, which the Town requires of employees. An employee or job applicant shall pay the costs of any additional drug tests not required by the Town. 58 p. All specimens identified as presumptively positive on the initial test shall be confirmed using mass spectrometry/mass spectrometry (MS/MS) or gas chromatography/mass spectrometry (GC/MS), except that alcohol will be confirmed using gas chromatography. All confirmations shall be done by quantitative analysis. q. Testing Procedures Utilizing Breath: 1. Testing procedure requirements for breath samples are set forth under Code of Federal Regulations, Title 49. 2. A National Highway Traffic Safety Administration (NHTSA) approved evidential breath testing (EBT) device must be operated by a trained breath alcohol technician (BAT). The concentration of alcohol is expressed in terms of grams of alcohol per 210 liters of breath. An alcohol concentration of 0.04 or greater will be considered a positive alcohol test. r. Testing Procedures Utilizing Urine: 3. Testing procedure requirements for urine samples are outlined in Chapter 59A-24 of the Florida Administrative Code. S. Testing Procedures Utilizing Hair: 4. Testing procedure requirements for hair samples are outlined in§ 112.0455 (13) (b), Florida Statute. Additional hair samples may be collected to assure that sufficient quantities of hair are available to confirm an initial positive report. For hair testing negative, the Town may request a recollection only once for the purposes of retesting and must make the request no more than seven working days from the time of the original negative test. A second test must be offered to anyone disputing a positive hair test result. V. Confirmation Testing a. If an initial drug test is negative, the Town may in its sole discretion seek a confirmation test. b. Only licensed or certified laboratories may conduct confirmation drug tests. 59 c. All positive initial tests shall be confirmed using gas chromatography/mass spectrometry (GC/MS) or an equivalent or more accurate scientifically accepted method approved by the Agency for Health Care Administration or the United States Food and Drug Administration as such technology becomes available in a cost- effective form. d. If an initial drug test of an employee or job applicant is confirmed as positive, the Town's MRO shall provide technical assistance to the Town and to the employee or job applicant for the purpose of interpreting the test result to determine whether the result could have been caused by prescription or nonprescription medication taken by the employee or job applicant. e. In the event that the MRO has deemed the collected specimen to be invalid, the MRO may request that an additional specimen be collected under direct observation. If an additional specimen is required, the MRO will provide the employee with further instruction. The collector may also require a direct observation specimen be conducted under the guidelines set forth under Code of Federal Regulations, Title 49, if suspicious circumstances warrant such an action. VI. Employee Protection The Town shall not discharge, discipline, or discriminate against an employee solely upon the employee's voluntarily seeking treatment, while under the employ of the Town, for a drug-related problem if the employee has not previously tested positive for drug use, entered an employee assistance program for drug-related problems, or entered a drug rehabilitation program. However, special risk employees may be subject to discharge or disciplinary action when the presence of illicit drugs, pursuant to 893.13, Florida Statues, is confirmed. Unless otherwise provided by a collective bargaining agreement, the Town may select the employee assistance program or drug rehabilitation program if the Town pays the cost of the employee's participation in the program. b. If drug testing is conducted based on reasonable suspicion, the Town shall promptly detail in writing the circumstances which formed the basis of the determination that reasonable suspicion existed to warrant the testing. A copy of this documentation shall be given to the employee upon request and the original documentation shall be kept confidential by the Town pursuant to §440.102 (8), Florida Statute, and shall be retained by the Town for at least 1 year. c. All authorized remedial treatment, care, and attendance provided by a health care provider to an injured employee before medical and indemnity benefits are denied under this section must be paid for by the carrier or self -insurer. However, the carrier or self -insurer must have 60 given reasonable notice to all affected health care providers that payment for treatment, care, and attendance provided to the employee after a future date certain will be denied. A health care provider, as defined in §440.13(1)(g), Florida Statute that refuses, without good cause, to continue treatment, care, and attendance before the provider receives notice of benefit denial commits a misdemeanor of the second degree, punishable as provided in §775.082 or §775.083, Florida Statues. VII. Town Protection a. An employee or job applicant whose drug test result is confirmed as positive in accordance with this section shall not, by virtue of the result alone, be deemed to have a "handicap" or "disability" as defined under federal, state, or local handicap and disability discrimination laws. b. No physician -patient relationship is created between an employee or job applicant and the Town or any person performing or evaluating a drug test, solely by the establishment, implementation, or administration of a drug -testing program. c. If an employee or job applicant refuses to submit to a drug test, the Town is not barred from discharging or disciplining the employee or from refusing to hire the job applicant. VIII. Confidentiality pursuant to §440.102 (8), Florida Statutes a. Except as otherwise provided in this subsection, all information, interviews, reports, statements, memoranda, and drug test results, written or otherwise, received or produced as a result of a drug -testing program are confidential and exempt from the provisions of § 119.07(1), Florida Statutes and §24(a), Art. I of the State Constitution, and may not be used or received in evidence, obtained in discovery, or disclosed in any public or private proceedings, except in accordance with this section or in determining compensability under this chapter. b. The Town laboratories, medical review officers, employee assistance programs, drug rehabilitation programs, and their agents may not release any information concerning drug test results obtained pursuant to this section without a written consent form signed voluntarily by the person tested, unless such release is compelled by an administrative law judge, a hearing officer, or a court of competent jurisdiction pursuant to an appeal taken under this section or is deemed appropriate by a professional or occupational licensing board in a 61 related disciplinary proceeding. The consent form must contain, at a minimum: 1. The name of the person who is authorized to obtain the information. 2. The purpose of the disclosure. 3. The precise information to be disclosed. 4. The duration of the consent. 5. The signature of the person authorizing release of the information. c. Information on drug test results shall not be used in any criminal proceeding against the employee or job applicant. Information released contrary to this section is inadmissible as evidence in any such criminal proceeding. d. This subsection does not prohibit the Town, an agent of the Town, or laboratory conducting a drug test from having access to employee drug test information or using such information when consulting with legal counsel in connection with actions brought under or related to this section or when the information is relevant to its defense in a civil or administrative matter. e. In accordance with Attorney General Opinion 2013-19, drug test results obtained by the Town pursuant to this drug -testing program are not subject to inspection or copying pursuant to a request under Chapter 119, Florida Statutes, Florida's Public Records Law. IX. Drug Testing Standards for Laboratories The Town will follow the Drug -Testing Standards for Laboratories as outlined in Chapter 440. Also see the drug -testing standards included in Chapter 59A-24 of the Florida Administrative Code, which will be provided upon request. X. Investigation of Cause for Reasonable Suspicion Testing a. When the Town Manager or designee is notified or suspects an employee may be in violation of the Town's Comprehensive Alcohol and Drug Abuse Policy the Town Manager must observe the behavior of the individual and immediately document the events. The Town Clerk, Police Chief, or designee may be contacted to be a witness. Both the Town Manager and other witness should be involved in all steps of the process and both are expected to fully 62 document the events immediately and maintain confidentiality at all times. b. Both the Town Manager and the witness must observe the behavior of the individual and complete separate documentation. c. After completing the required documentation, if the Town Manager and witness believe the individual may be in violation of the policy, the supervisor and witness must remove the employee from their current assignment. d. The Town Manager and witness shall provide the written directive regarding testing to the employee, and immediate placement on paid administrative leave pending the results of the test, in an area where a conversation with the individual can be held in private. e. Once the directive is acknowledged by the employee, the Town Manager and witness shall proceed with testing in the same manner as they would for any post -accident drug/alcohol screening procedure. Call the site in advance and provide them all necessary information citing test is for reasonable suspicion of illegal drugs and/or alcohol. f. In the case of refusal by the employee, have the employee acknowledge the consequence of their refusal in writing. Refusal to submit to testing and/or failure to comply with the directive may result in disciplinary action up to and including termination. g. The Town Manager or witness shall drive the person to the testing facility. The Town Manager or witness shall call a friend/family member or arrange for a cab service to bring the employee home from the testing site. Do not let the employee drive themselves home if there is reasonable suspicion they are in violation of the policy. h. If the test is negative, there shall be no loss of pay or benefits. Where appropriate a doctor's signed release may be required by the Town before the employee is returned to work. Time lost due to actual illness will be charged to sick leave. If the behavior that led to the initial investigation is not due to prohibited drugs and/or alcohol, but continues to hinder job performance, the Town may require the employee to undergo further medical evaluation. i. If the test is positive, discipline may be recommended by the department director, up to and including termination. In cases where immediate termination is not warranted, the employee will be placed on leave status and/or required to undergo designated rehabilitation as detailed in section XII, Disciplinary Action. j. Employees will be subject to discipline, up to and including termination, for refusing to 63 cooperate with testing, searches, or investigations. XI. After Accident Testing Whenever an employee is involved in an auto accident, as defined by Florida Statues, on-the- job, or for all on-the-job injuries/illness resulting in the filing of a Notice of Injury under Workers' Compensation, the Town Manager shall provide the written directive regarding testing to the employee. Refusal to timely submit to a post -accident drug screen may result in denial of benefits under Workers' Compensation. XII. Disciplinary Action: a. If an employee in a mandatory -testing position enters an employee assistance program or drug rehabilitation program, the Town may assign the employee to a position other than a mandatory -testing position or, if such position is not available, place the employee on leave while the employee is participating in the program. However, the employee shall be permitted to use any accumulated annual leave credits before leave may be ordered without pay. b. An employee in a special -risk position may be discharged or disciplined by the Town for the first positive confirmed test result if the drug confirmed is an illicit drug under §893.03, Florida Statue. A special -risk employee who is participating in an employee assistance program or drug rehabilitation program may not be allowed to continue to work in any special -risk or mandatory -testing position of the Town but may be assigned to a position other than a mandatory -testing position or placed on leave while the employee is participating in the program. However, the employee shall be permitted to use any accumulated annual leave credits before leave without pay. Employees who are not immediately terminated for testing positive or some other violation of this policy may be placed on probation and required to undergo designated rehabilitation or other activities designated by the Town's Employee Assistance Program (EAP) in conjunction with management; to undergo periodic unannounced screening for a set period and be subject to termination for any future violation of the policy. The employee shall be permitted to use any accumulated leave before leave may be ordered without pay. d. Employees who test positive, admit to drug or alcohol use or related misconduct, or voluntarily seek assistance, and are not terminated, will not be returned to work or continue working until they have been evaluated by the Town's EAP in conjunction with 64 management to determine if they can safely return to work. XIII. Denial of Benefits The Town shall deny an employee medical or indemnity benefits under Chapter 440, Workers' Compensation, for a violation of the Drug -Free workplace program implemented by the Town. XIV. Voluntary Admission: An employee who voluntarily informs the Town Manager or his/her supervisor of a drug or alcohol problem, may, at the Town's discretion, be granted an unpaid leave of absence, or may be allowed to use any other accrued leave for the purpose of receiving rehabilitation and treatment. Such employee must cooperate fully with the treatment process and will not be permitted to return to work until appropriate transitional planning has been approved by the Director of Human Resources and the employee's Department Director. 65 TOWN OF GULF STREAM ALCOHOL AND DRUG ABUSE POLICY Consent Agreement I understand that, if employed by the Town of Gulf Stream, I must abide by the terms of the Town's Comprehensive Alcohol & Drug Abuse Policy and acknowledge that I have received same and that I may be required to submit to testing for the presence of illegal drugs and/or alcohol. I understand that submission to such testing is a condition of employment with the Town of Gulf Stream, and disciplinary action, up to and including dismissal may result if I fail to meet the terms of said policy. Drug screening will be conducted by the Town of Gulf Stream's designee. I further consent to the release of the results to the Town of Gulf Stream. I understand that the results of the drug testing, if confirmed positive, will remove me from consideration of employment as outlined in the Town's Comprehensive Alcohol & Drug Abuse Policy (Administrative Policy 1-17-3). I also understand that if I refuse to consent, I will be removed from further consideration and/or eligibility for employment. The name, address and telephone number of the Town's Employee Assistance Program (EAP) through which substance abuse assessment and counseling services are available within the Town's existing employee benefit program is: The Center for Family Services 24/7 Support, Resources & Information Call: (561) 616-1222 or Online: httt)s://www.ctrfam.orR (Client Code: EAPTOWNGUL) To comply with FSS 440.102(3)(a)(7), the Town is also providing you with a representative sampling of names, addresses and telephone numbers of EAP and local drug rehabilitation programs. There is no agreement in place to provide EAP services to Town employees with these providers. Gulf Stream Institute Family Health Counseling 314 10`h Street 2677 Forest Hill Blvd. West Palm Beach, FL 33401 West Palm Beach, FL 34461 Phone: (561) 833-7553 Phone: (561) 433-0123 Signature Print Name Witness Date Print Name APPENDIX II TOWN OF GULF STREAM COMPREHENSIVE ALCOHOL AND DRUG ABUSE POLICY The primary objective of this policy is to provide a safe and healthy work environment for all employees, and to provide the highest level of service and safety to the public. This policy is established to provide guidelines on handling incidents of alcohol and/or drug abuse as it relates to the workplace, in compliance with the drug-free workplace requirements under the Florida Statutes Workers' Compensation Chapter, herein after referred to as Chapter 440 (§440.101-02, Florida Statutes). The legislative intent of Chapter 440 is to promote drug-free workplaces so employers can be afforded the opportunity to maximize their levels of productivity, enhance their competitive positions in the marketplace, and reach their desired levels of success without experiencing the costs, delays, and tragedies associated with work-related accidents resulting from drug abuse by employees. Further, drug abuse is discouraged under the statute, and employees who choose to engage in drug abuse face the risk of unemployment and the forfeiture of workers' compensation benefits. To qualify as having established a drug-free workplace program under Chapter 440 and to qualify for discounts provided under §627.0915, Florida Statutes, and deny medical and indemnity benefits under this chapter, the Town must implement drug testing that conforms to the standards and procedures established in Chapter 440. The Town has implemented a drug-free workplace program in accordance with the notice, education, and procedural requirements taken directly from the comprehensive procedures outlined in Chapter 440. Chapter 59A-24 of the Florida Administrative Code, the Drug -Free Workplace Standards, as adopted by the Agency for Health Care Administration, is also hereby incorporated by reference and shall be utilized for all drug testing pursuant to Chapter 440. RESPONSIBILITY: The Town Manager or designee is responsible for the administration of this procedure. PROCEDURE: Upon initial employment, all employees receive a copy of the Town's Comprehensive Alcohol and Drug Abuse Policy which sets forth employees' and the Town's rights, responsibilities, and procedures and sign an acknowledgement of receipt. Employees are responsible for becoming familiar with and understanding the policy. Questions regarding the content of the policy should be directed to the employee's supervisor, or the Town Manager. L Definitions: a. Confirmation test, confirmed test, or confirmed drug test refer to a second analytical procedure used to identify the presence of a specific drug or metabolite in a specimen, which test must be different in scientific principle from that of the initial test procedure and must be capable of providing requisite specificity, sensitivity, and quantitative accuracy. b. Drug means alcohol, including a distilled spirit, wine, a malt beverage, or an intoxicating liquor; an amphetamine; a cannabinoid; cocaine; phencyclidine (PCP); a hallucinogen; methaqualone; an opiate; a barbituarate; a benzodiazepine; a synthetic narcotic; a designer drug; or a metabolite of any of the substances listed in this paragraph. The Town may test an individual for any or all of such drugs. C. Drug Rehabilitation Program means a service provider, established pursuant to Florida Statutes, that provides confidential, timely, and expert identification, assessment, and resolution of employee drug abuse. d. Drug test or test refer to any chemical, biological, or physical instrumental analysis administered, by a laboratory certified by the United States Department of Health and Human Services or licensed by the Agency for Health Care Administration, for the purpose of determining the presence or absence of a drug or its metabolites. Initial Drug Test means a sensitive, rapid, and reliable procedure to identify negative and presumptive positive specimens, using an immunoassay procedure or an equivalent, or a more accurate scientifically accepted method approved by the United States Food and Drug Administration or the Agency for Health Care Administration as such more accurate technology becomes available in a cost- effective form. Job Applicant means a person who has applied for a special -risk or mandatory -testing position. g. Medical Review Officer or MRO means a licensed physician, employed with or contracted with the Town, who has knowledge of substance abuse disorders, laboratory testing procedures, and chain of custody collection procedures; who verifies positive, confirmed test results; and who has the necessary medical training to interpret and evaluate an employee's positive test result in relation to the employee's medical history or any other relevant biomedical information. h. Prescription or non-prescription medication refers to drugs or medication obtained pursuant to a prescription as defined by §893.02, Florida Statutes, or a medication that is authorized pursuant to federal or state law for general distribution and use without a prescription in the treatment of human diseases, ailments, or injuries. i. Reasonable -suspicion drug testing means drug testing based on a belief that an employee is using or has used drugs in violation of the Town's policy drawn from specific objective and articulable facts and reasonable inferences drawn from those facts in light of experience. Among other things, such facts and inferences may be based upon: 1. Observable phenomena while at work, such as direct observation of drug use or the physical symptoms or manifestations of being under the influence of a drug. 2. Abnormal conduct or erratic behavior while at work or a significant deterioration in work performance. 3. A report of drug use, provided by a reliable and credible source. 4. Evidence that an individual has tampered with a drug test during his or her employment with the Town. 5. Information that an employee has caused, contributed to, or been involved in an accident while at work. 6. Evidence that an employee has used, possessed, sold, solicited, or transferred drugs while working or while on the Town's premises or while operating the Town's vehicle, machinery, or equipment. Mandatory -testing position means a job assignment that requires the employee to carry a firearm, work closely with an employee who carries a firearm, perform life- threatening procedures, work with heavy machinery, work as a safety inspector, work with children, work with detainees in the correctional system, work with confidential information or documents pertaining to criminal investigations, work with controlled substances, or a job assignment that requires an employee security background check, pursuant to § 110. 1127, Florida Statutes, or a job assignment in which a momentary lapse in attention could result in injury or death to another person. k. Special -risk position means a position that is required to be filled by a person who is certified under Chapter 633 (Fire Prevention and Control) or Chapter 943 (Department of Law Enforcement), Florida Statutes. 1. Specimen means tissue, hair, or a product of the human body capable of revealing the presence of drugs or their metabolites, as approved by the United States Food and Drug Administration or the Agency for Health Care Administration. II. Notice: a. Prior to testing, an employee or job applicant shall receive proper notice in the form of this Comprehensive Alcohol and Drug Abuse Policy. Additionally, Chapter 59A-24 of the Florida Administrative Code shall be provided upon request. b. The drugs to be tested for are included in the definition provided above. The following is a list of over-the-counter and prescription drugs which could alter or affect a test result. This list is not intended to be all-inclusive. 1. Alcohol: all liquid medications containing ethyl alcohol (ethanol). For example: Vick's Nyquil is 25% (50 proof) ethyl alcohol, Comtrex is 20% (40 proof), Contact Severe Cold Formula Night Strength is 25% (50 proof) and Listerine is 26.9% (54 proof). Check the label of liquid medications for alcohol content. 2. Amphetamines: Obetrol, Biphetamine, Desoxyn, Dexedrine, Didrex, Ionamine, Fastin 3. Cannabinoids: Marinol 4. Cocaine: Cocaine HCI topical solution (Roxanne) 5. Phencyclidine :Not legal by prescription 6. Methaqualone: Not legal by presciription 7. Opiates: Paregoric, Parepectolin, Donnagel PG, Morphine, Tylenol with Codeine, Empirin with Codeine, APAP with Codeine, Aspirin with Codeine, Robitussin AC, Guiatuss AC, NOvahistine DH, Novahistine Expectorant, Dilaudid (Hydromorphone), M -S Contin and Roxanol (morphine sulfate), Percodan, Vicodin, Tussi-organidin, etc. 8. Barbiturats: Phenobarbital, Tuinal, Amytal, Nembutal, Seconal, Lotusate, Fiorinal, Fioricet, Esgic, Butisol, Mebaral, Butabarbital, Butalbital, Phrenilin, Triad, etc. 9. Benzodiazepines: Ativan, Azene, Clonpin, Dalmane, Diazepam, Librium, Xanax, Serax, Tranxene, Valium, Verstran, Halcion, Paxipam, Restoril, Centrax. 10. Methadone: Dolphine, Metadose 11. Propoxyphene: Darvocet, Darvon N, Dolene, etc. c. The name, address and telephone number of the Town's Employee Assistance Program (EAP) through which substance abuse assessment and counseling services are available is listed on the Acknowledgement Receipt and on the Town's Intranet. d. All employees may make an appeal of disciplinary action or other management decision as described in the Employee Handbook following the Grievance Procedure. III. Required Testing and Refusal to Test: The Town may require an employee or job applicant to submit to tests for the presence of drugs after proper notice, under any of the following circumstances: a. Application for Employment. As part of the initial screening process for job applicants applying for special -risk or mandatory -testing positions, as defined above. Any job applicant who refuses to submit to drug testing, refuses to sign a consent form, fails to appear for testing, tampers with the test, or fails to pass the pre-employment selection drug test will be ineligible for hire. In the event that an employee is permitted to begin working prior to receipt of the results of drug or alcohol testing, such employment shall be contingent upon passing the drug or alcohol test. b. Job Classification Change. Whenever an employee's job classification is changed such that the new job classification is a special -risk or mandatory -testing position, as defined above. c. Reasonable -Suspicion Drug Testing. Whenever Reasonable -Suspicion Drug Testing, as defined above, is warranted. Failure of an employee to take the recommended test(s) may be cause for disciplinary action or termination. In cases where immediate termination is not warranted, the employee will be placed on leave status and shall be required to use any accumulated leave before being placed on leave without pay until it is determined that the employee is able to return to full duty. d. Routine Fitness_for Duty. As part of routine fitness for duty drug testing for employees in special -risk or mandatory -testing positions. e. After Accident Testing. Whenever an employee is involved in an on-the-job auto accident or for all on-the-job injuries/illness resulting in the filing of a Notice of Injury under Workers' Compensation. f. Random Testing. Through the use of an unbiased selection procedure, random drug tests will be conducted on employees occupying mandatory -testing or special -risk positions which are required to submit to random testing by law, the Employee Manual, or procedure. g. Follow-up Test. For follow-up drug testing, if the employee in the course of employment enters an employee assistance program for drug-related problems, or a drug rehabilitation program, the employee is required to submit to a drug test as follow-up to such program, unless the employee voluntarily entered the program. In those cases, the Town has the option to not require follow-up testing. If follow-up testing is required, it must be conducted at least once a year for a two year period after completion of the program. Advance notice of a follow-up testing date must not be given to the employee to be tested. h. Refusal to Test. Refusal to submit to testing under this policy will result in forfeiture of eligibility for all medical and indemnity benefits under the Workers' Compensation Act. Employees will be subject to discipline, up to and including discharge for refusing to submit to testing. A refusal to test may include: (1) failure or refusal to appear, to submit for any test, or to submit a test sample, (2) failure to remain at the testing site until the testing process is complete, (3) failure to provide an adequate amount of breath for a breath alcohol test, or (4) failure to provide a sufficient specimen and a determination, through a required medical examination, that there was no adequate medical explanation for such failure. IV. Coordination of Testing Procedures The following procedure will be used for testing in accordance with this Policy and Chapter 440: a. A sample shall be collected with due regard to the privacy of the individual providing the sample, and in a manner reasonably calculated to prevent substitution or contamination of the sample. b. Specimen collection must be documented and the documentation procedures shall include: (1) labeling specimen containers so as to reasonably preclude the likelihood of erroneous identification of test results; and (2) a form for the employee or job applicant to provide any information he or she considers relevant to the test, including identification of currently or recently used prescription or non-prescription medication or other relevant medical information. The form must provide notice of the most common medications by brand name or common name, as applicable, as well as by chemical name, which may alter or affect a drug test. The providing of information shall not preclude the administration of the drug test but shall be taken into account in interpreting any positive confirmed test result. C. Specimen collection, storage, and transportation to testing site shall be performed in a manner that reasonably precludes contamination or adulteration of specimens. d. A specimen may be taken or collected by: a physician, a physician assistant, a registered professional nurse, a licensed practical nurse, or a nurse practitioner, or a certified paramedic who is present at the scene of an accident for the purpose of rendering emergency medical service or treatment; or a qualified person employed by a licensed or certified laboratory as outlined in Chapter 440. e. The person who collects or takes a specimen shall collect an amount sufficient for two drug tests as determined by the Agency for Health Care Administration. f. Each confirmation test conducted shall be conducted by a licensed or certified laboratory pursuant to Chapter 440. g. Every specimen that produces a positive confirmed test result shall be preserved by the licensed or certified laboratory that conducted the confirmation test for a period of at least 210 days after the result of the test was mailed or otherwise delivered to the MRO. However, if an employee or job applicant undertakes an administrative or legal challenge to the test result pursuant to Chapter 440 (§440.101-02, Florida Statutes), the employee or job applicant shall notify the laboratory and the sample shall be retained by the laboratory until the case or administrative appeal is settled. h. Within 5 working days after receipt of a positive confirmed test result from the MRO, k in the Town shall inform an employee or job applicant in writing of such positive test result, the consequences of such results, and the options available to the employee or job applicant. The Town shall provide the employee or job applicant a copy of the test results upon request. During the 180 day period after written notification of a positive test result, the employee or job applicant who has provided the specimen shall be permitted by the Town to have a portion of the specimen retested, at the employee's or job applicant's expense, at another laboratory, licensed and approved by the Agency for Health Care Administration, chosen by the employee or job applicant. The second laboratory must test at equal or greater sensitivity for the drug in question as the first laboratory. The first laboratory that performed the test for the Town is responsible for the transfer of the portion of the specimen to be retested and for the integrity of the chain of custody during such transfer. Within 5 working days after receiving notice of a positive confirmed test result, an employee or job applicant may contest or explain the result to the MRO. The challenge must be in writing, signed and dated by the test donor. If an employee's or job applicant's explanation or challenge is unsatisfactory to the MRO, the MRO shall report a positive test result back to the Town. An employee may contest the drug test result pursuant to law or to rules adopted by the Agency for Health Care Administration. Within 5 working days after receiving notice of a positive confirmed test result, an employee or job applicant may submit information to the Town explaining why the result does not constitute a violation of the Town's policy. If the employee's or job applicant's explanation or challenge of the positive test result is unsatisfactory to the Town, a written explanation as to why the employee's or job applicant's explanation is unsatisfactory, along with the report of positive result, shall be provided by the Town to the employee or job applicant; and all such documentation shall be kept confidential by the Town pursuant to Chapter 440 and shall be retained by the Town for at least 1 year. The Town may not discharge, discipline, refuse to hire, discriminate against, or request or require rehabilitation of an employee or job applicant on the sole basis of a positive test result that has not been verified by a confirmation test and by a MRO. n. The Town shall use chain -of -custody procedures established by the Agency for Health Care Administration to ensure proper recordkeeping, handling, labeling, and identification of all specimens tested. o. The Town shall pay the cost of all drug tests, initial and confirmation, which the Town requires of employees. An employee or job applicant shall pay the costs of any additional drug tests not required by the Town. p. All specimens identified as presumptively positive on the initial test shall be confirmed using mass spectrometry/mass spectrometry (MS/MS) or gas chromatography/mass spectrometry (GC/MS), except that alcohol will be confirmed using gas chromatography. All confirmations shall be done by quantitative analysis. q. Testing Procedures Utilizing Breath: Testing procedure requirements for breath samples are set forth under Code of Federal Regulations, Title 49. 2. A National Highway Traffic Safety Administration (NHTSA) approved evidential breath testing (EBT) device must be operated by a trained breath alcohol technician (BAT). The concentration of alcohol is expressed in terms of grams of alcohol per 210 liters of breath. An alcohol concentration of 0.04 or greater will be considered a positive alcohol test. Testing Procedures Utilizing Urine: 3. Testing procedure requirements for urine samples are outlined in Chapter 59A-24 of the Florida Administrative Code. Testing Procedures Utilizing Hair: 4. Testing procedure requirements for hair samples are outlined in§ 112.0455 (13) (b), Florida Statute. 5. Additional hair samples maybe collected to assure that sufficient quantities of hair are available to confirm an initial positive report. For hair testing negative, the Town may request a recollection only once for the purposes of retesting, and must make the request no more than seven working days from the time of the original negative test. A second test must be offered to anyone disputing a positive hair test result. V. Confirmation Testing a. If an initial drug test is negative, the Town may in its sole discretion seek a confirmation test. b. Only licensed or certified laboratories may conduct confirmation drug tests. c. All positive initial tests shall be confirmed using gas chromatography/mass spectrometry (GC/MS) or an equivalent or more accurate scientifically accepted method approved by the Agency for Health Care Administration or the United States Food and Drug Administration as such technology becomes available in a cost- effective form. d. If an initial drug test of an employee or job applicant is confirmed as positive, the Town's MRO shall provide technical assistance to the Town and to the employee or job applicant for the purpose of interpreting the test result to determine whether the result could have been caused by prescription or nonprescription medication taken by the employee or job applicant. e. In the event that the MRO has deemed the collected specimen to be invalid, the MRO may request that an additional specimen be collected under direct observation. If an additional specimen is required, the MRO will provide the employee with further instruction. The collector may also require a direct observation specimen be conducted under the guidelines set forth under Code of Federal Regulations, Title 49, if suspicious circumstances warrant such an action. VI. Employee Protection a. The Town shall not discharge, discipline, or discriminate against an employee solely upon the employee's voluntarily seeking treatment, while under the employ of the Town, for a drug-related problem if the employee has not previously tested positive for drug use, entered an employee assistance program for drug-related problems, or entered a drug rehabilitation program. However, special risk employees may be subject to discharge or disciplinary action when the presence of illicit drugs, pursuant to 893.13, Florida Statues, is confirmed. Unless otherwise provided by a collective bargaining agreement, the Town may select the employee assistance program or drug rehabilitation program if the Town pays the cost of the employee's participation in the program. b. If drug testing is conducted based on reasonable suspicion, the Town shall promptly detail in writing the circumstances which formed the basis of the determination that reasonable suspicion existed to warrant the testing. A copy of this documentation shall be given to the employee upon request and the original documentation shall be kept confidential by the Town pursuant to §440.102 (8), Florida Statute, and shall be retained by the Town for at least 1 year. c. All authorized remedial treatment, care, and attendance provided by a health care provider to an injured employee before medical and indemnity benefits are denied under this section must be paid for by the carrier or self -insurer. However, the carrier or self -insurer must have given reasonable notice to all affected health care providers that payment for treatment, care, and attendance provided to the employee after a future date certain will be denied. A health care provider, as defined in §440.13(1)(g), Florida Statute that refuses, without good cause, to continue treatment, care, and attendance before the provider receives notice of benefit denial commits a misdemeanor of the second degree, punishable as provided in §775.082 or §775.083, Florida Statues. VII. Town Protection a. An employee or job applicant whose drug test result is confirmed as positive in accordance with this section shall not, by virtue of the result alone, be deemed to have a "handicap" or "disability" as defined under federal, state, or local handicap and disability discrimination laws. b. No physician -patient relationship is created between an employee or job applicant and the Town or any person performing or evaluating a drug test, solely by the establishment, implementation, or administration of a drug -testing program. c. If an employee or job applicant refuses to submit to a drug test, the Town is not barred from discharging or disciplining the employee or from refusing to hire the job applicant. VIII. Confidentiality pursuant to §440.102 (8), Florida Statutes a. Except as otherwise provided in this subsection, all information, interviews, reports, statements, memoranda, and drug test results, written or otherwise, received or produced as a result of a drug -testing program are confidential and exempt from the provisions of §119.07(1), Florida Statutes and §24(a), Art. I of the State Constitution, and may not be used or received in evidence, obtained in discovery, or disclosed in any public or private proceedings, except in accordance with this section or in determining compensability under this chapter. b. The Town laboratories, medical review officers, employee assistance programs, drug rehabilitation programs, and their agents may not release any information concerning drug test results obtained pursuant to this section without a written consent form signed voluntarily by the person tested, unless such release is compelled by an administrative law judge, a hearing officer, or a court of competent jurisdiction pursuant to an appeal taken under this section or is deemed appropriate by a professional or occupational licensing board in a related disciplinary proceeding. The consent form must contain, at a minimum: 1. The name of the person who is authorized to obtain the information. 2. The purpose of the disclosure. 3. The precise information to be disclosed. 4. The duration of the consent. 5. The signature of the person authorizing release of the information. c. Information on drug test results shall not be used in any criminal proceeding against the employee or job applicant. Information released contrary to this section is inadmissible as evidence in any such criminal proceeding. d. This subsection does not prohibit the Town, an agent of the Town, or laboratory conducting a drug test from having access to employee drug test information or using such information when consulting with legal counsel in connection with actions brought under or related to this section or when the information is relevant to its defense in a civil or administrative matter. e. In accordance with Attorney General Opinion 2013-19, drug test results obtained by the Town pursuant to this drug -testing program are not subject to inspection or copying pursuant to a request under Chapter 119, Florida Statutes, Florida's Public Records Law. IX. Drug Testing Standards for Laboratories The Town will follow the Drug -Testing Standards for Laboratories as outlined in Chapter 440. Also see the drug -testing standards included in Chapter 59A-24 of the Florida Administrative Code, which will be provided upon request. X. Investigation of Cause for Reasonable Suspicion Testing a. When the Town Manager or designee is notified or suspects an employee may be in violation of the Town's Comprehensive Alcohol and Drug Abuse Policy the Town Manager must observe the behavior of the individual and immediately document the events. The Town Clerk, Police Chief, or designee may be contacted to be a witness. Both the Town Manager and other witness should be involved in all steps of the process and both are expected to fully document the events immediately and maintain confidentiality at all times. b. Both the Town Manager and the witness must observe the behavior of the individual and complete separate documentation. c. After completing the required documentation, if the Town Manager and witness believe the individual may be in violation of the policy, the supervisor and witness must remove the employee from their current assignment. d. The Town Manager and witness shall provide the written directive regarding testing to the employee, and immediate placement on paid administrative leave pending the results of the test, in an area where a conversation with the individual can be held in private. e. Once the directive is acknowledged by the employee, the Town Manager and witness shall proceed with testing in the same manner as they would for any post -accident drug/alcohol screening procedure. Call the site in advance and provide them all necessary information citing test is for reasonable suspicion of illegal drugs and/or alcohol. f. In the case of refusal by the employee, have the employee acknowledge the consequence of their refusal in writing. Refusal to submit to testing and/or failure to comply with the directive may result in disciplinary action up to and including termination. g. The Town Manager or witness shall drive the person to the testing facility. The Town Manager or witness shall call a friend/family member or arrange for a cab service to bring the employee home from the testing site. Do not let the employee drive themselves home if there is reasonable suspicion they are in violation of the policy. h. If the test is negative, there shall be no loss of pay or benefits. Where appropriate a doctor's signed release may be required by the Town before the employee is returned to work. Time lost due to actual illness will be charged to sick leave. If the behavior that led to the initial investigation is not due to prohibited drugs and/or alcohol, but continues to hinder job performance, the Town may require the employee to undergo further medical evaluation. i. If the test is positive, discipline may be recommended by the department director, up to and including termination. In cases where immediate termination is not warranted, the employee will be placed on leave status and/or required to undergo designated rehabilitation as detailed in section XII, Disciplinary Action. j. Employees will be subject to discipline, up to and including termination, for refusing to cooperate with testing, searches, or investigations. XI. After Accident Testing Whenever an employee is involved in an auto accident, as defined by Florida Statues, on-the-job, or for all on-the-job injuries/illness resulting in the filing of a Notice of Injury under Workers' Compensation, the Town Manager shall provide the written directive regarding testing to the employee. Refusal to timely submit to a post -accident drug screen may result in denial of benefits under Workers' Compensation. XII. Disciplinary Action: a. If an employee in a mandatory -testing position enters an employee assistance program or drug rehabilitation program, the Town may assign the employee to a position other than a mandatory -testing position or, if such position is not available, place the employee on leave while the employee is participating in the program. However, the employee shall be permitted to use any accumulated annual leave credits before leave may be ordered without pay. b. An employee in a special -risk position may be discharged or disciplined by the Town for the first positive confirmed test result if the drug confirmed is an illicit drug under §893.03, Florida Statue. A special -risk employee who is participating in an employee assistance program or drug rehabilitation program may not be allowed to continue to work in any special -risk or mandatory -testing position of the Town, but may be assigned to a position other than a mandatory -testing position or placed on leave while the employee is participating in the program. However, the employee shall be permitted to use any accumulated annual leave credits before leave without pay. C. Employees who are not immediately terminated for testing positive or some other violation of this policy may be placed on probation and required to undergo designated rehabilitation or other activities designated by the Town's Employee Assistance Program (EAP) in conjunction with management; to undergo periodic unannounced screening for a set period, and be subject to termination for any future violation of the policy. The employee shall be permitted to use any accumulated leave before leave may be ordered without pay. d. Employees who test positive, admit to drug or alcohol use or related misconduct, or voluntarily seek assistance, and are not terminated, will not be returned to work or continue working until they have been evaluated by the Town's EAP in conjunction with management to determine if they can safely return to work. XIII. Denial of Benefits The Town shall deny an employee medical or indemnity benefits under Chapter 440, Workers' Compensation, for a violation of the Drug -Free workplace program implemented by the Town. XIV. Voluntary Admission: An employee who voluntarily informs the Town Manager or his/her supervisor of a drug or alcohol problem, may, at the Town's discretion, be granted an unpaid leave of absence, or may be allowed to use any other accrued leave for the purpose of receiving rehabilitation and treatment. Such employee must cooperate fully with the treatment process and will not be permitted to return to work until appropriate transitional planning has been approved by the Director of Human Resources and the employee's Department Director. TOWN OF GULF STREAM ALCOHOL AND DRUG ABUSE POLICY Consent Agreement I understand that, if employed by the Town of Gulf Stream, I must abide by the terms of the Town's Comprehensive Alcohol & Drug Abuse Policy, and acknowledge that I have received same and that I may be required to submit to testing for the presence of illegal drugs and/or alcohol. I understand that submission to such testing is a condition of employment with the Town of Gulf Stream, and disciplinary action, up to and including dismissal may result if I fail to meet the terms of said policy. Drug screening will be conducted by the Town of Gulf Stream's designee. I further consent to the release of the results to the Town of Gulf Stream. I understand that the results of the drug testing, if confirmed positive, will remove me from consideration of employment as outlined in the Town's Comprehensive Alcohol & Drug Abuse Policy (Administrative Policy 1- 17-3). 1 also understand that if I refuse to consent, I will be removed from further consideration and/or eligibility for employment. The name, address and telephone number of the Town's Employee Assistance Program (EAP) through which substance abuse assessment and counseling services are available within the Town's existing employee benefit program is: The Center for Family Services 24/7 Support, Resources & Information Call: (561) 616-1222 or Online: https://www.etrfam.org (Client Code: EAPTOWNGUL) To comply with FSS 440.102(3)(a)(7), the Town is also providing you with a representative sampling of names, addresses and telephone numbers of EAP and local drug rehabilitation programs. There is no agreement in place to provide EAP services to Town employees with these providers. Gulf Stream Institute Family Health Counseling 314 10th Street 2677 Forest Hill Blvd. West Palm Beach, FL 33401 West Palm Beach, FL 34461 Phone: (561) 833-7553 Phone: (561) 433-0123 Signature Print Name Witness Date Print Name