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Home My Public Portal About08 August 25, 2022 Toll Policy and Operations Committee MEETING AGENDA Toll Policy and Operations Committee Time: 11:00 a.m. Date: August 25, 2022 Location: County of Riverside Administrative Center March Field Conference Room 4080 Lemon Street, Third Floor, Riverside COMMITTEE MEMBERS Ben J. Benoit, Chair / Joseph Morabito, City of Wildomar Michael M. Vargas, Vice Chair / Rita Rogers, City of Perris Jeremy Smith / Larry Greene, City of Canyon Lake Clint Lorimore / Todd Rigby, City of Eastvale Dana Reed / Donna Griffith, City of Indian Wells Brian Berkson / Guillermo Silva, City of Jurupa Valley STAFF Anne Mayer, Executive Director Jennifer Crosson, Toll Operations Director AREAS OF RESPONSIBILITY Policies involving the Commission’s Toll Facilities Setting Tolls or Rates Considering Contracts with Vendors Working on the Toll Program Statewide and Federal Legislative Issues Regarding Tolling Outreach and Marketing of the Toll Facilities Interactions with Neighboring Jurisdictions Regarding Toll Matters User-Based Funding Programs and Future Opportunities for Toll Facility Development in Riverside County RIVERSIDE COUNTY TRANSPORTATION COMMISSION TOLL POLICY AND OPERATIONS COMMITTEE www.rctc.org AGENDA* *Actions may be taken on any item listed on the agenda 11:00 a.m. Thursday, August 25, 2022 County of Riverside Administrative Center March Field Conference Room 4080 Lemon Street, Third Floor, Riverside In compliance with the Brown Act and Government Code Section 54957.5, agenda materials distributed 72 hours prior to the meeting, which are public records relating to open session agenda items, will be available for inspection by members of the public prior to the meeting on the Commission’s website, www.rctc.org. In compliance with the Americans with Disabilities Act, Government Code Section 54954.2, Executive Order N-29-20, and the Federal Transit Administration Title VI, please contact the Clerk of the Board at (951) 787-7141 if special assistance is needed to participate in a Committee meeting, including accessibility and translation services. Assistance is provided free of charge. Notification of at least 48 hours prior to the meeting time will assist staff in assuring reasonable arrangements can be made to provide assistance at the meeting. 1. CALL TO ORDER 2. ROLL CALL 3. PLEDGE OF ALLEGIANCE 4. PUBLIC COMMENTS – Under the Brown Act, the Board should not take action on or discuss matters raised during public comment portion of the agenda which are not listed on the agenda. Board members may refer such matters to staff for factual information or to be placed on the subsequent agenda for consideration. Each individual speaker is limited to speak three (3) continuous minutes or less. 5. ADDITIONS/REVISIONS (The Committee may add an item to the Agenda after making a finding that there is a need to take immediate action on the item and that the item came to the attention of the Committee subsequent to the posting of the agenda. An action adding an item to the agenda requires 2/3 vote of the Committee. If there are less than 2/3 of the Committee members present, adding an item to the agenda requires a unanimous vote. Added items will be placed for discussion at the end of the agenda.) Toll Policy and Operations Committee August 25, 2022 Page 2 6. CONSENT CALENDAR - All matters on the Consent Calendar will be approved in a single motion unless a Commissioner(s) requests separate action on specific item(s). Items pulled from the Consent Calendar will be placed for discussion at the end of the agenda. 6A. APPROVAL OF MINUTES – FEBRUARY 24, 2022 Page 1 6B. 15 EXPRESS LANES MONTHLY STATUS REPORTS Page 5 Overview This item is for the Committee to: 1) Receive and file the 15 Express Lanes Monthly Reports for the six months from January to June 2022; and 2) Forward to the Commission for final action. 6C. 91 EXPRESS LANES MONTHLY STATUS REPORTS Page 60 Overview This item is for the Committee to: 1) Receive and file the 91 Express Lanes Monthly Reports for the six months from January to June 2022; and 2) Forward to the Commission for final action. 7. TOLL OPERATIONS YEAR IN REVIEW Page 185 Overview This item is for the Committee to receive and file a presentation providing a review of results from the 2021-2022 fiscal year of toll operations. Toll Policy and Operations Committee August 25, 2022 Page 3 8. CHANGE ORDER TO AMEND THE INTERSTATE 15 EXPRESS LANES PROJECT TOLL SERVICES AGREEMENT WITH KAPSCH TRAFFICCOM USA TO PROVIDE OPERATIONS AND MAINTENANCES SERVICES FOR THE INTERSTATE 15/STATE ROUTE 91 EXPRESS LANES CONNECTOR Page 186 Overview This item is for the Committee to: 1) Approve Change Order No. 28 to Agreement No. 16-31-043-00 for the Interstate 15 Express Lanes Project (I-15 ELP) with Kapsch TrafficCom USA Inc. (Kapsch) to provide for operations and maintenance services of the Tolling System for the I-15/SR-91 Express Lanes Connector (15/91 ELC) in the amount of $3,132,144; 2) Authorize the Chair or Executive Director, pursuant to legal counsel review, to execute the change order on behalf of the Commission; and 3) Forward to the Commission for final action. 9. ITEM(S) PULLED FROM CONSENT CALENDAR AGENDA 10. EXECUTIVE DIRECTOR REPORT 11. COMMISSIONER COMMENTS Overview This item provides the opportunity for brief announcements or comments on items or matters of general interest. 12. ADJOURNMENT The next Toll Policy and Operations Committee meeting is scheduled to be held at 11:00 a.m., Thursday, February 23, 2023. AGENDA ITEM 6A MINUTES RIVERSIDE COUNTY TRANSPORTATION COMMISSION TOLL POLICY AND OPERATIONS COMMITTEE MINUTES Thursday, February 24, 2022 1.CALL TO ORDER The meeting of the Toll Policy and Operations Committee was called to order by Vice Chair Ben Benoit at 11:01 a.m., via Zoom Meeting ID 837 2633 5939, Pursuant to Governor Newsom’s Executive Order N-29-20. Jennifer Crosson, Toll Operations Director, provided an introduction of Toll staff. 2.ROLL CALL Members/Alternates Present Members Absent Brian Berkson Ben Benoit Michael M. Vargas Clint Lorimore Dana Reed Jeremy Smith 3.PLEDGE OF ALLEGIANCE Commissioner Vargas led the Committee in the Pledge of Allegiance. 4.PUBLIC COMMENTS There were no requests to speak. 5.ADDITIONS/REVISIONS There were no additions or revisions to the agenda. Staff requested items 7 and 8 be presented together. 6.CONSENT CALENDAR M/S/C (Smith/Vargas) to approve the Consent Calendar. 1 Toll Policy and Operations Committee February 24, 2022 Page 2 6A. APPROVAL OF MINUTES – AUGUST 26, 2021 7. 91 EXPRESS LANES MONTHLY STATUS REPORTS Items 7 and 8 were presented together. Anthony Parada, Senior Management Analyst, provided an overview of the 91 Express Lanes and I-15 Riverside Express Lanes Traffic and Revenue and Customer Statistics information. Commissioner Dana Reed expressed his continuing concern regarding the number of 3+ drivers reported and asked if any audits have been done or can be done so we can compare with neighboring agencies. He also noted the percentage of 3+ drivers on the 15 is much lower than the 91. He assumes the actual number of 3+ drivers is actually much lower on the 91 which is resulting in lower revenue and he would like to quantify just how much revenue is being lost. Jennifer Crosson stated the number of 3+ drivers on the 91 is actually lower than it was pre- pandemic. The difference between the 91 and 15 3+ driver numbers may be explained by the dedicated carpool lane on the 91 and the 15 has a switchable transponder. To address the measurement of the number of cheaters, Ms. Crosson stated they have completed physical counts and the rate of non-compliance was approximately 22 percent. She added enormous efforts have been made to attempt to deploy an automatic occupancy detection system as have a number of other agencies however detecting the number of people in the vehicle is difficult and there is no legislative authority to issue a citation using data collected. Currently the CHP is the only source of enforcement. She stated the rate of 3+ drivers is higher in Orange County, LA Metro, and the Bay Area are experiencing the same issues. Ms. Crosson stated one solution could be the elimination of the discount which would require a change in the HOV policy however they do not wish to harm the true carpoolers. Anne Mayer, Executive Director, added the 91 has a carpool lane on either side of the express lanes so there are legitimate carpoolers on that corridor however the I-15 has no carpool lanes which may be an explanation of the difference in carpoolers on each of those express lanes. Commissioner Brian Berkson stated he sits on the SR-91 Advisory Committee and at the past meeting he asked for a report to see what CHP efforts are taken by both agencies as he considers what is done on the Orange County side is heavy handed on citations. In the past Commissioner Berkson has suggested RCTC have the CHP move where they sit and wait so drivers on the Riverside County side have a visual of the CHP officers and can then decide if they are going to take the gamble of cheating or not which showed a small percent of less cheaters. He stated the problem is there are too many SUVs and vehicles you cannot see into so CHP cannot verify if they are cheating or not. He is hopeful in the future there can be a joint CHP task force to create more of a presence to deter those who cheat. Commissioner Berkson stated this is an issue that needs to continue to be pursued. Steve DeBaun, Legal Counsel, stated these are status reports and if the Committee wishes 2 Toll Policy and Operations Committee February 24, 2022 Page 3 to discuss the 3+ lane issues specifically it should be agendized for a future meeting. M/S/C to receive and file the 91 Express Lanes Monthly Reports for the six months from July to December 2021; and forward to the Commission for final action. 8. 15 EXPRESS LANES MONTHLY STATUS REPORTS M/S/C to receive and file the 91 Express Lanes Monthly Reports for the six months from July to December 2021; and forward to the Commission for final action. 9. 91 EXPRESS LANES AND 15 EXPRESS LANES CHANNELIZER AGREEMENT Reinland Jones, Toll Technology Manager, provided an overview of the proposed Channelizer agreements for the 91 and 15 Express Lanes. Vice Chair Benoit asked about the locations of the temporary and new channelizers. Mr. Jones stated they will be placed in areas that are frequently hit which is typically entrances of the Express Lanes. M/S/C (Berkson/Smith) to: 1) Award Agreement No. 22-31-050-00 to Statewide Traffic Safety and Signs for channelizers for the 91 Express Lanes and 15 Express Lanes for a one-year term in the amount of $274,245, plus a contingency amount of $27,425, for a total amount not to exceed $301,670; 2) Authorize the Chair or Executive Director, pursuant to legal counsel review, to execute the agreement on behalf of the Commission; 3) Authorize the Executive Director, or designee, to execute purchase orders to the vendor under the terms of the agreement; and 4) Forward to the Commission for final action. 10. LEGISLATIVE INTEREST IN POLICIES REGARDING TOLL VIOLATIONS David Knudsen, Interim External Affairs Director, provided an update on legislative interest in toll operation policy. 11. 91 EXPRESS LANES NEW BACK OFFICE SYSTEM Silva Mardrussian, Toll Customer Service Manager, presented an overview of the new 91 Express Lanes back-office system. M/S/C to receive and file a presentation providing an overview of the new 91 Express Lanes back-office system. 3 Toll Policy and Operations Committee February 24, 2022 Page 4 12. ELECTION OF OFFICERS Lisa Mobley, Administrative Services Manager/Clerk of the Board noted the Toll Policy and Operations Committee is currently without a Chair as Commissioner Lloyd White, who served as Chair for 2021, was no longer serving on the Committee. Nominations are being requested for Chair and Vice Chair of the Toll Policy and Operations Committee for 2022. Commissioner Ben Benoit was nominated as Chair and Commissioner Michael Vargas was nominated as Vice Chair. No other nominations were received. M/S/C (Smith/Vargas) to elect Ben Benoit as Chair and Michael Vargas as Vice Chair for 2022. 13. ITEM(S) PULLED FROM CONSENT CALENDAR AGENDA There were no items pulled from the Consent Calendar. 14. EXECUTIVE DIRECTOR REPORT There were no Executive Director reports. 15. COMMISSIONER COMMENTS Vice Chair Vargas announced he sits on the Riverside County Habitat Conservation Agency (RCHCA) and they had a great milestone of a down listing of the Stephens Kangaroo Rat from endangered to threatened. 16. ADJOURNMENT There being no further business for consideration, Chair Benoit adjourned the meeting at 11:40 a.m. to the next Toll Policy and Operations Committee meeting, scheduled to be held at 11:00 a.m., May 26, 2022. Respectfully Submitted, Lisa Mobley Administrative Services Manager/ Clerk of the Board 4 AGENDA ITEM 6B Agenda Item 6B RIVERSIDE COUNTY TRANSPORTATION COMMISSION DATE: August 25, 2022 TO: Toll Policy and Operations Committee FROM: Anthony Parada, Senior Management Analyst THROUGH: Jennifer Crosson, Toll Operations Director SUBJECT: 15 Express Lanes Monthly Status Reports STAFF RECOMMENDATION: This item is for the Committee to: 1) Receive and file the 15 Express Lanes Monthly Reports for the six months from January to June 2022; and 2) Forward to the Commission for final action. BACKGROUND INFORMATION: The monthly 15 Express Lanes reports for the six months from January to June 2022 are attached. The monthly reports provide information about 15 Express Lanes performance and activity. FISCAL IMPACT: This item is for informational purposes only. There is no fiscal impact. Attachments: 1) 15 Express Lanes Status Report for January 2022 2) 15 Express Lanes Status Report for February 2022 3) 15 Express Lanes Status Report for March 2022 4) 15 Express Lanes Status Report for April 2022 5) 15 Express Lanes Status Report for May 2022 6) 15 Express Lanes Status Report for June 2022 5 Status Report January 31, 2022 ATTACHMENT 1 6 2 Table of Contents Traffic and Revenue ............................................................................................................................ 3 Traffic and Revenue Summary ........................................................................................................ 5 Peak-Hour Volumes ........................................................................................................................ 6 Customer Service ................................................................................................................................ 7 Performance Measures ................................................................................................................... 7 Customer Contact Activity .............................................................................................................. 7 Operational Highlights ........................................................................................................................ 8 On-Road Operations ....................................................................................................................... 8 Operational Activity ........................................................................................................................ 8 Financial Highlights ............................................................................................................................. 9 7 3 TRAFFIC AND REVENUE Total toll transactions on the 15 Express Lanes for January 2022 was 1,561,625. This represents a daily average of 50,375 transactions. Potential toll revenue for January was $2,032,678. Carpool percentage for January was 10.6%. Month-to-date traffic and revenue data is summarized in the table below. The following transactions and revenue statistics tables represent all transactions on the 15 Express Lanes and associated potential revenue for the month of January 2022. Current Month-to-Date as of January 31, 2022 SOV: Single Occupancy Vehicle HOV3+: High Occupancy Vehicle Transactions JAN-22 MTD Stantec MTD Projected # Variance % Variance SOV 1,396,601 HOV3+165,024 Total Gross Transactions 1,561,625 2,039,671 (478,046)(23.4%) Revenue SOV $2,032,678 HOV3+$0 Total Gross Revenue $2,032,678 $1,714,814 $317,864 18.5% Average Revenue per Transaction Average SOV $1.46 Average HOV3+ Average Gross Revenue $1.30 $0.84 $0.46 54.8% Direction SOV HOV3+ Transactions % Total Transactions Expected Revenue % Expected Revenue Northbound 718,136 80,767 798,903 51.2% $463,652 22.8% Southbound 678,465 84,257 762,722 48.8% $1,569,026 77.2% Totals 1,396,601 165,024 1,561,625 100.0% $2,032,678 100.0% 8 4 Fiscal year-to-date traffic and revenue data are summarized in the table below. The following transaction and revenue statistics represent all transactions on the 15 Express Lanes and associated potential revenue for the months of July 2021 through January 2022. Year-to-date average revenue per-transaction is $1.30. FY 2021-22 Year-to-Date as of January 31, 2022 Transactions FY 2021-22 YTD Actual Stantec YTD Projected # Variance % Variance SOV 11,958,904 HOV3+1,350,422 Total Gross Transactions 13,309,326 14,450,614 (1,141,288)(7.9%) Revenue SOV $17,365,903 HOV3+$0 Total Gross Revenue $17,365,903 $11,633,414 $5,732,489 49.3% Average Revenue per Transaction Average SOV $1.45 Average HOV3+$0.00 Average Gross Revenue $1.30 $0.81 $0.49 60.5% 9 5 TRAFFIC AND REVENUE SUMMARY The chart below reflects the total transactions breakdown between SOV and HOV3+ for FY 2021-22 on a monthly basis. The chart below reflects the gross potential revenue for FY 2021-22 on a monthly basis. 10 6 PEAK-HOUR VOLUMES The 15 Express Lanes will feature dynamic pricing, which adjusts toll rates based on traffic volumes and to maintain a free-flowing trip. In January, tolls were manually adjusted while the dynamic pricing engine was calibrated. Morning Peak Northbound 4:00 - 10:00 AM Afternoon Peak Southbound 2:00 - 8:00 PM HOV3+9.5%11.2% Highest Toll $1.50 $14.00 Highest Traffic Hour 5AM, 15N Cajalco/Magnolia 1,086 Transactions 4PM, 15S Magnolia/Cajalco 1,455 Transactions 11 7 CUSTOMER SERVICE PERFORMANCE MEASURES At the end of January 2022, Riverside Express had 9,203 customer accounts and 20,854 transponders classified as assigned. CUSTOMER CONTACT ACTIVITY During January, RiversideExpress.com was visited by 16,738 users and the Customer Service Center processed 1,165 pieces of correspondence. REPORTING REQUIREMENT PERFORMANCE STANDARD JANUARY 2022 PERFORMANCE CUSTOMER ACCOUNTS Transponder Fulfillment 100% within 2 business days 100% within 1 business day Payment Posting 100% within 1 business days 100% within 1 business day CUSTOMER CALLS Average Wait Time Less than 150 seconds avg per week 7 seconds highest avg wait time Abandon Rate Less than 2%0.1% abandon rate Customer Satisfaction 90% minimum satisfaction rate 98.05% satisfaction rate CORRESPONDENCE Email Response 100% within 2 business days 100% within 2 business days Mail Response 100% within 3 business days 100% within 1 business day 12 8 OPERATIONAL HIGHLIGHTS ON-ROAD OPERATIONS Freeway Service Patrol responded to 35 calls during the month of January. Of those calls, 21 were to assist disabled vehicles, 10 calls to remove debris, and 4 were in response to accidents that affected the Express Lanes. OPERATIONAL ACTIVITY The Customer Service Center (CSC) is open and receiving customer calls regarding the 15 Express Lanes. Calls mostly consist of general inquiries about using the 15 Express Lanes and violations. The Walk-In Center (WIC) is open and servicing customers. During the month of January, 26 customers visited in the WIC. Most were customers seeking assistance with their accounts. Operational activities on the roadway and in the CSC continue to function, including aiding stranded motorists, providing incident management services, dispatching emergency vehicles through the traffic operations center, and responding to customer service and violation calls. 13 9 FINANCIAL HIGHLIGHTS RCTC 15 Express Lanes Operating Statement 1/31/2022 Description Budget Dollar $ Percent (%) Operating revenues: Toll Revenue 16,819,827.29$ 12,599,883.33$ 4,219,943.96$ 33.5 Fee Revenue 2,538,813.79 1,150,333.33 1,388,480.46 120.7 Total operating revenues 19,358,641.08 13,750,216.67 5,608,424.41 40.8 Operating expenses: Salaries and Benefits 240,294.34 557,375.00 317,080.66 56.9 Legal Services 7,890.95 90,533.33 82,642.38 91.3 Advisory Services 13,077.85 2,916.67 (10,161.18) (348.4) Audit and Accounting Fees 20,527.50 16,800.00 (3,727.50) (22.2) Service Fees 8,427.18 9,100.00 672.82 7.4 Other Professional Services 230,263.85 455,758.33 225,494.48 49.5 Lease Expense 110.00 116.67 6.67 5.7 Operations 767,453.04 1,818,133.33 1,050,680.29 57.8 Utilities 71,683.95 107,975.00 36,291.05 33.6 Supplies and Materials 10,401.42 7,583.33 (2,818.09) (37.2) Membership and Subscription Fees - - - N/A Office Equipment & Furniture (Non-Capital)- 2,916.67 2,916.67 100.0 Maintenance/Repairs 241,773.67 308,291.67 66,518.00 21.6 Training Seminars and Conferences 1,597.37 933.33 (664.04) (71.1) Transportation Expenses 257.90 1,400.00 1,142.10 81.6 Lodging - 758.33 758.33 100.0 Meals - 291.67 291.67 100.0 Other Staff Expenses 134.51 175.00 40.49 23.1 Advertising 1,231.22 141,750.00 140,518.78 99.1 Program Management 22,697.78 48,416.67 25,718.89 53.1 Program Operations 2,788,003.80 5,707,100.00 2,919,096.20 51.1 Litigation Settlement - - - N/A Furniture & Equipment - 14,583.33 14,583.33 100.0 Improvements 10,932.50 14,583.33 3,650.83 25.0 Bad Debt Expense 158.37 - (158.37) N/A Total operating expenses 4,436,917.20 9,307,491.67 4,870,574.47 52.3 Operating income (loss)14,921,723.88 4,442,725.00 10,478,998.88 235.9 Nonoperating revenues (expenses): Interest Revenue (139,713.26) 4,258.33 (143,971.59) 3,380.9 Other Miscellaneous Revenue 48,687.48 57,166.67 (8,479.19) 14.8 Interest Expense (2,373,017.00) - (2,373,017.00) N/A Total nonoperating revenues (expenses)(2,464,042.78) 61,425.00 (2,525,467.78) 4,111.5 Transfers In - - - N/A Transfers Out (4,498,408.31) (267,050.00) (4,231,358.31) 1,584.5 Net income (loss) 7,959,272.79$ 4,237,100.00$ 3,722,172.79$ 87.8 1 Unaudited YTD as of : YTD Variance Actual1 14 Status Report February 28, 2022 ATTACHMENT 2 15 2 Table of Contents Traffic and Revenue ............................................................................................................................ 3 Traffic and Revenue Summary ........................................................................................................ 5 Peak-Hour Volumes ........................................................................................................................ 6 Customer Service ................................................................................................................................ 7 Performance Measures ................................................................................................................... 7 Customer Contact Activity .............................................................................................................. 7 Operational Highlights ........................................................................................................................ 8 On-Road Operations ....................................................................................................................... 8 Operational Activity ........................................................................................................................ 8 Financial Highlights ............................................................................................................................. 9 16 3 TRAFFIC AND REVENUE Total toll transactions on the 15 Express Lanes for February 2022 was 1,887,243. This represents a daily average of 67,402 transactions. Potential toll revenue for February was $2,504,308. Carpool percentage for February was 10.6%. Month-to-date traffic and revenue data is summarized in the table below. The following transactions and revenue statistics tables represent all transactions on the 15 Express Lanes and associated potential revenue for the month of February 2022. Current Month-to-Date as of February 28, 2022 SOV: Single Occupancy Vehicle HOV3+: High Occupancy Vehicle Transactions FEB-22 MTD Stantec MTD Projected # Variance % Variance SOV 1,687,635 HOV3+199,608 Total Gross Transactions 1,887,243 1,983,843 (96,600)(4.9%) Revenue SOV $2,504,308 HOV3+$0 Total Gross Revenue $2,504,308 $1,687,914 $816,394 48.4% Average Revenue per Transaction Average SOV $1.48 Average HOV3+ Average Gross Revenue $1.33 $0.85 $0.48 56.5% Direction SOV HOV3+ Transactions % Total Transactions Expected Revenue % Expected Revenue Northbound 852,118 96,671 948,789 50.3% $549,042 21.9% Southbound 835,517 102,937 938,454 49.7% $1,955,266 78.1% Totals 1,687,635 199,608 1,887,243 100.0% $2,504,308 100.0% 17 4 Fiscal year-to-date traffic and revenue data are summarized in the table below. The following transaction and revenue statistics represent all transactions on the 15 Express Lanes and associated potential revenue for the months of July 2021 through February 2022. Year-to-date average revenue per-transaction is $1.31. FY 2021-22 Year-to-Date as of February 28, 2022 Transactions FY 2021-22 YTD Actual Stantec YTD Projected # Variance % Variance SOV 13,646,539 HOV3+1,550,030 Total Gross Transactions 15,196,569 16,434,457 (1,237,888)(7.5%) Revenue SOV $19,870,211 HOV3+$0 Total Gross Revenue $19,870,211 $13,321,329 $6,548,882 49.2% Average Revenue per Transaction Average SOV $1.46 Average HOV3+$0.00 Average Gross Revenue $1.31 $0.81 $0.50 61.7% 18 5 TRAFFIC AND REVENUE SUMMARY The chart below reflects the total transactions breakdown between SOV and HOV3+ for FY 2021-22 on a monthly basis. The chart below reflects the gross potential revenue for FY 2021-22 on a monthly basis. 19 6 PEAK-HOUR VOLUMES The 15 Express Lanes will feature dynamic pricing, which adjusts toll rates based on traffic volumes and to maintain a free-flowing trip. In February, tolls were manually adjusted while the dynamic pricing engine was calibrated. Morning Peak Northbound 4:00 - 10:00 AM Afternoon Peak Southbound 2:00 - 8:00 PM HOV3+9.7%10.9% Highest Toll $1.50 $14.00 Highest Traffic Hour 6AM, 15N Cajalco/Magnolia 1,225 Transactions 3PM, 15S Magnolia/Cajalco 1,616 Transactions 20 7 CUSTOMER SERVICE PERFORMANCE MEASURES At the end of February 2022, Riverside Express had 10,001 customer accounts and 22,119 transponders classified as assigned. CUSTOMER CONTACT ACTIVITY During February, RiversideExpress.com was visited by 14,867 users and the Customer Service Center processed 1,007 pieces of correspondence. REPORTING REQUIREMENT PERFORMANCE STANDARD FEBRUARY 2022 PERFORMANCE CUSTOMER ACCOUNTS Transponder Fulfillment 100% within 2 business days 100% within 1 business day Payment Posting 100% within 1 business days 100% within 1 business day CUSTOMER CALLS Average Wait Time Less than 150 seconds avg per week 5 seconds highest avg wait time Abandon Rate Less than 2%0.1% abandon rate Customer Satisfaction 90% minimum satisfaction rate 98.05% satisfaction rate CORRESPONDENCE Email Response 100% within 2 business days 100% within 1 business days Mail Response 100% within 3 business days 100% within 1 business day 21 8 OPERATIONAL HIGHLIGHTS ON-ROAD OPERATIONS Freeway Service Patrol responded to 43 calls during the month of February. Of those calls, 30 were to assist disabled vehicles, 8 calls to remove debris, and 5 were in response to accidents that affected the Express Lanes. OPERATIONAL ACTIVITY The Customer Service Center (CSC) is open and receiving customer calls regarding the 15 Express Lanes. Calls mostly consist of general inquiries about using the 15 Express Lanes and violations. The Walk-In Center (WIC) is open and servicing customers. During the month of February, 26 customers visited in the WIC. Most were customers seeking assistance with their accounts or violations customers. Operational activities on the roadway and in the CSC continue to function, including aiding stranded motorists, providing incident management services, dispatching emergency vehicles through the traffic operations center, and responding to customer service and violation calls. 22 9 FINANCIAL HIGHLIGHTS RCTC 15 Express Lanes Operating Statement 2/28/2022 Description Budget Dollar $ Percent (%) Operating revenues: Toll Revenue 19,208,932.01$ 14,399,866.67$ 4,809,065.34$ 33.4 Fee Revenue 2,787,022.10 1,314,666.67 1,472,355.43 112.0 Total operating revenues 21,995,954.11 15,714,533.33 6,281,420.78 40.0 Operating expenses: Salaries and Benefits 281,043.59 637,000.00 355,956.41 55.9 Legal Services 8,450.95 103,466.67 95,015.72 91.8 Advisory Services 13,077.85 3,333.33 (9,744.52) (292.3) Audit and Accounting Fees 20,527.50 19,200.00 (1,327.50) (6.9) Service Fees 8,427.18 10,400.00 1,972.82 19.0 Other Professional Services 242,591.97 520,866.67 278,274.70 53.4 Lease Expense 110.00 133.33 23.33 17.5 Operations 840,100.67 2,077,866.67 1,237,766.00 59.6 Utilities 82,305.88 123,400.00 41,094.12 33.3 Supplies and Materials 10,401.42 8,666.67 (1,734.75) (20.0) Membership and Subscription Fees 125.00 - (125.00) N/A Office Equipment & Furniture (Non-Capital)- 3,333.33 3,333.33 100.0 Maintenance/Repairs 267,196.28 352,333.33 85,137.05 24.2 Training Seminars and Conferences 1,597.37 1,066.67 (530.70) (49.8) Transportation Expenses 257.90 1,600.00 1,342.10 83.9 Lodging - 866.67 866.67 100.0 Meals - 333.33 333.33 100.0 Other Staff Expenses 134.51 200.00 65.49 32.7 Advertising 1,231.22 162,000.00 160,768.78 99.2 Program Management 26,738.88 55,333.33 28,594.45 51.7 Program Operations 4,083,196.41 6,522,400.00 2,439,203.59 37.4 Litigation Settlement - - - N/A Furniture & Equipment - 16,666.67 16,666.67 100.0 Improvements 10,932.50 16,666.67 5,734.17 34.4 Bad Debt Expense 190.18 - (190.18) N/A Total operating expenses 5,898,637.26 10,637,133.33 4,738,496.07 44.5 Operating income (loss)16,097,316.85 5,077,400.00 11,019,916.85 217.0 Nonoperating revenues (expenses): Interest Revenue (139,588.54) 4,866.67 (144,455.21) 2,968.3 Other Miscellaneous Revenue 48,687.48 65,333.33 (16,645.85) 25.5 Interest Expense (2,373,017.00) - (2,373,017.00) N/A Total nonoperating revenues (expenses)(2,463,918.06) 70,200.00 (2,534,118.06) 3,609.9 Transfers In - - - N/A Transfers Out (4,498,408.31) (305,200.00) (4,193,208.31) 1,373.9 Net income (loss) 9,134,990.48$ 4,842,400.00$ 4,292,590.48$ 88.6 1 Unaudited YTD as of : YTD Variance Actual1 23 Status Report March 31, 2022 ATTACHMENT 3 24 2 Table of Contents Traffic and Revenue ............................................................................................................................ 3 Traffic and Revenue Summary ........................................................................................................ 5 Peak-Hour Volumes ........................................................................................................................ 6 Customer Service ................................................................................................................................ 7 Performance Measures ................................................................................................................... 7 Customer Contact Activity .............................................................................................................. 7 Operational Highlights ........................................................................................................................ 8 On-Road Operations ....................................................................................................................... 8 Operational Activity ........................................................................................................................ 8 Financial Highlights ............................................................................................................................. 9 25 3 TRAFFIC AND REVENUE Total toll transactions on the 15 Express Lanes for March 2022 was 2,104,090. This represents a daily average of 67,874 transactions. Potential toll revenue for March was $2,737,989. Carpool percentage for March was 10.6%. Month-to-date traffic and revenue data is summarized in the table below. The following transactions and revenue statistics tables represent all transactions on the 15 Express Lanes and associated potential revenue for the month of March 2022. Current Month-to-Date as of March 31, 2022 SOV: Single Occupancy Vehicle HOV3+: High Occupancy Vehicle Transactions MAR-22 MTD Stantec MTD Projected # Variance % Variance SOV 1,881,534 HOV3+222,556 Total Gross Transactions 2,104,090 2,358,771 (254,681)(10.8%) Revenue SOV $2,737,989 HOV3+$0 Total Gross Revenue $2,737,989 $2,035,571 $702,417 34.5% Average Revenue per Transaction Average SOV $1.46 Average HOV3+ Average Gross Revenue $1.30 $0.86 $0.44 51.2% Direction SOV HOV3+ Transactions % Total Transactions Expected Revenue % Expected Revenue Northbound 942,968 107,889 1,050,857 49.9% $591,636 21.6% Southbound 938,566 114,667 1,053,233 50.1% $2,146,353 78.4% Totals 1,881,534 222,556 2,104,090 100.0% $2,737,989 100.0% 26 4 Fiscal year-to-date traffic and revenue data are summarized in the table below. The following transaction and revenue statistics represent all transactions on the 15 Express Lanes and associated potential revenue for the months of July 2021 through March 2022. Year-to-date average revenue per-transaction is $1.31. FY 2021-22 Year-to-Date as of March 31, 2022 Transactions FY 2021-22 YTD Actual Stantec YTD Projected # Variance % Variance SOV 15,528,073 HOV3+1,772,586 Total Gross Transactions 17,300,659 18,793,229 (1,492,570)(7.9%) Revenue SOV $22,608,200 HOV3+$0 Total Gross Revenue $22,608,200 $15,356,900 $7,251,300 47.2% Average Revenue per Transaction Average SOV $1.46 Average HOV3+$0.00 Average Gross Revenue $1.31 $0.82 $0.49 59.8% 27 5 TRAFFIC AND REVENUE SUMMARY The chart below reflects the total transactions breakdown between SOV and HOV3+ for FY 2021-22 on a monthly basis. The chart below reflects the gross potential revenue for FY 2021-22 on a monthly basis. 28 6 PEAK-HOUR VOLUMES The 15 Express Lanes will feature dynamic pricing, which adjusts toll rates based on traffic volumes and to maintain a free-flowing trip. In March, the dynamic pricing engine went live on the 15 Express Lanes. Staff is carefully monitoring pricing. Morning Peak Northbound 4:00 - 10:00 AM Afternoon Peak Southbound 2:00 - 8:00 PM HOV3+9.8%10.9% Highest Toll $1.50 $14.00 Highest Traffic Hour 7AM, 15N Cajalco/Magnolia 1,732 Transactions 3PM, 15S Magnolia/Cajalco 1,580 Transactions 29 7 CUSTOMER SERVICE PERFORMANCE MEASURES At the end of March 2022, Riverside Express had 10,279 customer accounts and 23,952 transponders classified as assigned. CUSTOMER CONTACT ACTIVITY During March, RiversideExpress.com was visited by 20,028 users and the Customer Service Center processed 1,209 pieces of correspondence. REPORTING REQUIREMENT PERFORMANCE STANDARD MARCH 2022 PERFORMANCE CUSTOMER ACCOUNTS Transponder Fulfillment 100% within 2 business days 100% within 2 business day Payment Posting 100% within 1 business days 100% within 1 business day CUSTOMER CALLS Average Wait Time Less than 150 seconds avg per week 29 seconds highest avg wait time Abandon Rate Less than 2%0.6% abandon rate Customer Satisfaction 90% minimum satisfaction rate 97.69% satisfaction rate CORRESPONDENCE Email Response 100% within 2 business days 100% within 1 business days Mail Response 100% within 3 business days 100% within 1 business day 30 8 OPERATIONAL HIGHLIGHTS ON-ROAD OPERATIONS Freeway Service Patrol responded to 30 calls during the month of March. Of those calls, 21 were to assist disabled vehicles, 3 calls to remove debris, and 6 were in response to accidents that affected the Express Lanes. OPERATIONAL ACTIVITY The Customer Service Center (CSC) is open and receiving customer calls regarding the 15 Express Lanes. Calls mostly consist of violation inquiries. The Walk-In Center (WIC) is open and servicing customers. During the month of March, 40 customers visited in the WIC. Most were violations customers. Operational activities on the roadway and in the CSC continue to function, including aiding stranded motorists, providing incident management services, dispatching emergency vehicles through the traffic operations center, and responding to customer service and violation calls. 31 9 FINANCIAL HIGHLIGHTS RCTC 15 Express Lanes Operating Statement 3/31/2022 Description Budget Dollar $ Percent (%) Operating revenues: Toll Revenue 21,794,104.19$ 16,199,850.00$ 5,594,254.19$ 34.5 Fee Revenue 3,157,988.14 1,479,000.00 1,678,988.14 113.5 Total operating revenues 24,952,092.33 17,678,850.00 7,273,242.33 41.1 Operating expenses: Salaries and Benefits 322,467.18 716,625.00 394,157.82 55.0 Legal Services 9,710.95 116,400.00 106,689.05 91.7 Advisory Services 25,761.69 3,750.00 (22,011.69) (587.0) Audit and Accounting Fees 20,527.50 21,600.00 1,072.50 5.0 Service Fees 13,192.36 11,700.00 (1,492.36) (12.8) Other Professional Services 277,319.53 585,975.00 308,655.47 52.7 Lease Expense 110.00 150.00 40.00 26.7 Operations 931,089.26 2,337,600.00 1,406,510.74 60.2 Utilities 92,928.15 138,825.00 45,896.85 33.1 Supplies and Materials 10,401.42 9,750.00 (651.42) (6.7) Membership and Subscription Fees 125.00 - (125.00) N/A Office Equipment & Furniture (Non-Capital)- 3,750.00 3,750.00 100.0 Maintenance/Repairs 337,628.54 396,375.00 58,746.46 14.8 Training Seminars and Conferences 1,597.37 1,200.00 (397.37) (33.1) Transportation Expenses 287.90 1,800.00 1,512.10 84.0 Lodging 651.78 975.00 323.22 33.2 Meals 130.00 375.00 245.00 65.3 Other Staff Expenses 134.51 225.00 90.49 40.2 Advertising 1,231.22 182,250.00 181,018.78 99.3 Program Management 30,335.99 62,250.00 31,914.01 51.3 Program Operations 4,107,549.99 7,337,700.00 3,230,150.01 44.0 Litigation Settlement - - - N/A Furniture & Equipment - 18,750.00 18,750.00 100.0 Improvements 17,548.50 18,750.00 1,201.50 6.4 Bad Debt Expense 190.18 - (190.18) N/A Total operating expenses 6,200,919.02 11,966,775.00 5,765,855.98 48.2 Operating income (loss)18,751,173.31 5,712,075.00 13,039,098.31 228.3 Nonoperating revenues (expenses): Interest Revenue (193,609.80) 5,475.00 (199,084.80) 3,636.3 Other Miscellaneous Revenue 73,031.22 73,500.00 (468.78) 0.6 Interest Expense (3,494,284.00) - (3,494,284.00) N/A Total nonoperating revenues (expenses)(3,614,862.58) 78,975.00 (3,693,837.58) 4,677.2 Transfers In - - - N/A Transfers Out (4,498,408.31) (343,350.00) (4,155,058.31) 1,210.2 Net income (loss) 10,637,902.42$ 5,447,700.00$ 5,190,202.42$ 95.3 1 Unaudited YTD as of : YTD Variance Actual1 32 Status Report April 30, 2022 ATTACHMENT 4 33 2 Table of Contents Traffic and Revenue ............................................................................................................................ 3 Traffic and Revenue Summary ........................................................................................................ 5 Peak-Hour Volumes ........................................................................................................................ 6 Customer Service ................................................................................................................................ 7 Performance Measures ................................................................................................................... 7 Customer Contact Activity .............................................................................................................. 7 Operational Highlights ........................................................................................................................ 8 On-Road Operations ....................................................................................................................... 8 Operational Activity ........................................................................................................................ 8 Financial Highlights ............................................................................................................................. 9 34 3 TRAFFIC AND REVENUE Total toll transactions on the 15 Express Lanes for April 2022 was 2,084,195. This represents a daily average of 69,473 transactions. Potential toll revenue for April was $2,172,137. Carpool percentage for April was 10.8%. Month-to-date traffic and revenue data is summarized in the table below. The following transactions and revenue statistics tables represent all transactions on the 15 Express Lanes and associated potential revenue for the month of April 2022. Current Month-to-Date as of April 30, 2022 SOV: Single Occupancy Vehicle HOV3+: High Occupancy Vehicle Transactions APR-22 MTD Stantec MTD Projected # Variance % Variance SOV 1,859,185 HOV3+225,010 Total Gross Transactions 2,084,195 2,379,800 (295,605)(12.4%) Revenue SOV $2,172,137 HOV3+$0 Total Gross Revenue $2,172,137 $2,083,857 $88,280 4.2% Average Revenue per Transaction Average SOV $1.17 Average HOV3+ Average Gross Revenue $1.04 $0.88 $0.16 18.2% Direction SOV HOV3+ Transactions % Total Transactions Expected Revenue % Expected Revenue Northbound 916,150 107,645 1,023,795 49.1% $542,428 25.0% Southbound 943,035 117,365 1,060,400 50.9% $1,629,709 75.0% Totals 1,859,185 225,010 2,084,195 100.0% $2,172,137 100.0% 35 4 Fiscal year-to-date traffic and revenue data are summarized in the table below. The following transaction and revenue statistics represent all transactions on the 15 Express Lanes and associated potential revenue for the months of July 2021 through April 2022. Year-to-date average revenue per-transaction is $1.28. FY 2021-22 Year-to-Date as of April 30, 2022 Transactions FY 2021-22 YTD Actual Stantec YTD Projected # Variance % Variance SOV 17,387,258 HOV3+1,997,596 Total Gross Transactions 19,384,854 21,173,029 (1,788,175)(8.4%) Revenue SOV $24,780,337 HOV3+$0 Total Gross Revenue $24,780,337 $17,440,757 $7,339,580 42.1% Average Revenue per Transaction Average SOV $1.43 Average HOV3+$0.00 Average Gross Revenue $1.28 $0.82 $0.46 56.1% 36 5 TRAFFIC AND REVENUE SUMMARY The chart below reflects the total transactions breakdown between SOV and HOV3+ for FY 2021-22 on a monthly basis. The chart below reflects the gross potential revenue for FY 2021-22 on a monthly basis. 37 6 PEAK-HOUR VOLUMES The 15 Express Lanes will feature dynamic pricing, which adjusts toll rates based on traffic volumes and to maintain a free-flowing trip. The dynamic pricing engine went live in mid-March and was live for the month of April. Staff is carefully monitoring pricing. Morning Peak Northbound 4:00 - 10:00 AM Afternoon Peak Southbound 2:00 - 8:00 PM HOV3+9.8%10.9% Highest Toll $0.95 $14.00 Highest Traffic Hour 7AM, 15N Cajalco/Magnolia 1,407 Transactions 3PM, 15S Magnolia/Cajalco 1,627 Transactions 38 7 CUSTOMER SERVICE PERFORMANCE MEASURES At the end of April 2022, Riverside Express had 10,811 customer accounts and 23,886 transponders classified as assigned. CUSTOMER CONTACT ACTIVITY During April, RiversideExpress.com was visited by 20,185 users and the Customer Service Center processed 1,304 pieces of correspondence. REPORTING REQUIREMENT PERFORMANCE STANDARD APRIL 2022 PERFORMANCE CUSTOMER ACCOUNTS Transponder Fulfillment 100% within 2 business days 100% within 2 business day Payment Posting 100% within 1 business days 100% within 1 business day CUSTOMER CALLS Average Wait Time Less than 150 seconds avg per week 14 seconds highest avg wait time Abandon Rate Less than 2%0.7% abandon rate Customer Satisfaction 90% minimum satisfaction rate 97.22% satisfaction rate CORRESPONDENCE Email Response 100% within 2 business days 100% within 1 business days Mail Response 100% within 3 business days 100% within 1 business day 39 8 OPERATIONAL HIGHLIGHTS ON-ROAD OPERATIONS Freeway Service Patrol responded to 43 calls during the month of April. Of those calls, 28 were to assist disabled vehicles, 6 calls to remove debris, and 9 were in response to accidents that affected the Express Lanes. OPERATIONAL ACTIVITY The Customer Service Center (CSC) and Walk-In Center (WIC) located in Corona are open and assisting 15 Express Lanes customers. Calls received by the CSC during the month of April mostly consisted of violations inquiries. 40 customers visited the WIC during the month of April, most were violations customers. Operational activities on the roadway and in the CSC continue to function, including aiding stranded motorists, providing incident management services, dispatching emergency vehicles through the traffic operations center, and responding to customer service and violation calls. 40 9 FINANCIAL HIGHLIGHTS RCTC 15 Express Lanes Operating Statement 4/30/2022 Description Budget Dollar $ Percent (%) Operating revenues: Toll Revenue 23,881,400.28$ 17,999,833.33$ 5,881,566.95$ 32.7 Fee Revenue 3,782,331.79 1,643,333.33 2,138,998.46 130.2 Total operating revenues 27,663,732.07 19,643,166.67 8,020,565.40 40.8 Operating expenses: Salaries and Benefits 360,972.50 796,250.00 435,277.50 54.7 Legal Services 12,143.45 129,333.33 117,189.88 90.6 Advisory Services 37,624.12 4,166.67 (33,457.45) (803.0) Audit and Accounting Fees 20,527.50 24,000.00 3,472.50 14.5 Service Fees 14,823.38 13,000.00 (1,823.38) (14.0) Other Professional Services 300,998.58 651,083.33 350,084.75 53.8 Lease Expense 110.00 166.67 56.67 34.0 Operations 1,335,660.42 2,597,333.33 1,261,672.91 48.6 Utilities 103,126.01 154,250.00 51,123.99 33.1 Supplies and Materials 10,841.78 10,833.33 (8.45) (0.1) Membership and Subscription Fees 125.00 - (125.00) N/A Office Equipment & Furniture (Non-Capital)- 4,166.67 4,166.67 100.0 Maintenance/Repairs 369,994.23 440,416.67 70,422.44 16.0 Training Seminars and Conferences 1,597.37 1,333.33 (264.04) (19.8) Transportation Expenses 302.88 2,000.00 1,697.12 84.9 Lodging 651.78 1,083.33 431.55 39.8 Meals 130.00 416.67 286.67 68.8 Other Staff Expenses 134.51 250.00 115.49 46.2 Advertising 1,231.22 202,500.00 201,268.78 99.4 Program Management 33,707.65 69,166.67 35,459.02 51.3 Program Operations 4,780,649.32 8,153,000.00 3,372,350.68 41.4 Litigation Settlement - - - N/A Furniture & Equipment - 20,833.33 20,833.33 100.0 Improvements 17,548.50 20,833.33 3,284.83 15.8 Bad Debt Expense 226.63 - (226.63) N/A Total operating expenses 7,403,126.83 13,296,416.67 5,893,289.84 44.3 Operating income (loss)20,260,605.24 6,346,750.00 13,913,855.24 219.2 Nonoperating revenues (expenses): Interest Revenue (403,778.54) 6,083.33 (409,861.87) 6,737.5 Other Miscellaneous Revenue 73,031.22 81,666.67 (8,635.45) 10.6 Interest Expense (3,494,284.00) - (3,494,284.00) N/A Total nonoperating revenues (expenses)(3,825,031.32) 87,750.00 (3,912,781.32) 4,459.0 Transfers In - - - N/A Transfers Out (4,558,908.31) (381,500.00) (4,177,408.31) 1,095.0 Net income (loss) 11,876,665.61$ 6,053,000.00$ 5,823,665.61$ 96.2 1 Unaudited YTD as of : YTD Variance Actual1 41 Status Report May 31, 2022 ATTACHMENT 5 42 2 Table of Contents Traffic and Revenue ............................................................................................................................ 3 Traffic and Revenue Summary ........................................................................................................ 5 Peak-Hour Volumes ........................................................................................................................ 6 Customer Service ................................................................................................................................ 7 Performance Measures ................................................................................................................... 7 Customer Contact Activity .............................................................................................................. 7 Operational Highlights ........................................................................................................................ 8 On-Road Operations ....................................................................................................................... 8 Operational Activity ........................................................................................................................ 8 Financial Highlights ............................................................................................................................. 9 43 3 TRAFFIC AND REVENUE Total toll transactions on the 15 Express Lanes for May 2022 was 2,093,016. This represents a daily average of 65,517 transactions. Potential toll revenue for May was $2,539,144 Carpool percentage for May was 11.0%. Month-to-date traffic and revenue data is summarized in the table below. The following transactions and revenue statistics tables represent all transactions on the 15 Express Lanes and associated potential revenue for the month of May 2022. Current Month-to-Date as of May 31, 2022 SOV: Single Occupancy Vehicle HOV3+: High Occupancy Vehicle Transactions MAY-22 MTD Stantec MTD Projected # Variance % Variance SOV 1,863,207 HOV3+229,809 Total Gross Transactions 2,093,016 2,425,829 (332,813)(13.7%) Revenue SOV $2,539,144 HOV3+$0 Total Gross Revenue $2,539,144 $2,147,971 $391,173 18.2% Average Revenue per Transaction Average SOV $1.36 Average HOV3+ Average Gross Revenue $1.21 $0.89 $0.32 36.0% Direction SOV HOV3+ Transactions % Total Transactions Expected Revenue % Expected Revenue Northbound 925,412 109,995 1,035,407 49.5% $560,774 22.1% Southbound 937,795 119,814 1,057,609 50.5% $1,978,370 77.9% Totals 1,863,207 229,809 2,093,016 100.0% $2,539,144 100.0% 44 4 Fiscal year-to-date traffic and revenue data are summarized in the table below. The following transaction and revenue statistics represent all transactions on the 15 Express Lanes and associated potential revenue for the months of July 2021 through May 2022. Year-to-date average revenue per-transaction is $1.27. FY 2021-22 Year-to-Date as of May 31, 2022 Transactions FY 2021-22 YTD Actual Stantec YTD Projected # Variance % Variance SOV 19,250,465 HOV3+2,227,405 Total Gross Transactions 21,477,870 23,598,857 (2,120,987)(9.0%) Revenue SOV $27,319,481 HOV3+$0 Total Gross Revenue $27,319,481 $19,588,729 $7,730,753 39.5% Average Revenue per Transaction Average SOV $1.42 Average HOV3+$0.00 Average Gross Revenue $1.27 $0.83 $0.44 53.0% 45 5 TRAFFIC AND REVENUE SUMMARY The chart below reflects the total transactions breakdown between SOV and HOV3+ for FY 2021-22 on a monthly basis. The chart below reflects the gross potential revenue for FY 2021-22 on a monthly basis. 46 6 PEAK-HOUR VOLUMES The 15 Express Lanes features dynamic pricing, which adjusts toll rates based on traffic volumes and to maintain a free-flowing trip. The dynamic pricing engine has been live since March 2022 and staff is carefully monitoring pricing. Morning Peak Northbound 4:00 - 10:00 AM Afternoon Peak Southbound 2:00 - 8:00 PM HOV3+10.1%11.3% Highest Toll $1.05 $14.00 Highest Traffic Hour 7AM, 15N Sixth/SR-60 1,465 Transactions 3PM, 15S Magnolia/Cajalco 1,648 Transactions 47 7 CUSTOMER SERVICE PERFORMANCE MEASURES At the end of May 2022, Riverside Express had 11,391 customer accounts and 25,219 transponders classified as assigned. CUSTOMER CONTACT ACTIVITY During May, RiversideExpress.com was visited by 20,457 users and the Customer Service Center processed 1,208 pieces of correspondence. REPORTING REQUIREMENT PERFORMANCE STANDARD MAY 2022 PERFORMANCE CUSTOMER ACCOUNTS Transponder Fulfillment 100% within 2 business days 100% within 1 business day Payment Posting 100% within 1 business days 91% within 1 business day CUSTOMER CALLS Average Wait Time Less than 150 seconds avg per week 9 seconds highest avg wait time Abandon Rate Less than 2%0.5% abandon rate Customer Satisfaction 90% minimum satisfaction rate 97.7% satisfaction rate CORRESPONDENCE Email Response 100% within 2 business days 100% within 1 business days Mail Response 100% within 3 business days 100% within 1 business day 48 8 OPERATIONAL HIGHLIGHTS ON-ROAD OPERATIONS Freeway Service Patrol responded to 43 calls during the month of May. Of those calls, 29 were to assist disabled vehicles, 6 calls to remove debris, and 8 were in response to accidents that affected the Express Lanes. OPERATIONAL ACTIVITY The Customer Service Center (CSC) and Walk-In Center (WIC) located in Corona are open and assisting 15 Express Lanes customers. Calls received by the CSC during the month of May mostly consisted of violations inquiries. 53 customers visited the WIC during the month of May, most were violations customers. Operational activities on the roadway and in the CSC continue to function, including aiding stranded motorists, providing incident management services, dispatching emergency vehicles through the traffic operations center, and responding to customer service and violation calls. 49 9 FINANCIAL HIGHLIGHTS RCTC 15 Express Lanes Operating Statement 5/31/2022 Description Budget Dollar $ Percent (%) Operating revenues: Toll Revenue 26,450,628.47$ 19,799,816.67$ 6,650,811.80$ 33.6 Fee Revenue 4,255,465.12 1,807,666.67 2,447,798.45 135.4 Total operating revenues 30,706,093.59 21,607,483.33 9,098,610.26 42.1 Operating expenses: Salaries and Benefits 403,466.01 875,875.00 472,408.99 53.9 Legal Services 14,575.95 142,266.67 127,690.72 89.8 Advisory Services 37,624.12 4,583.33 (33,040.79) (720.9) Audit and Accounting Fees 20,527.50 26,400.00 5,872.50 22.2 Service Fees 14,823.38 14,300.00 (523.38) (3.7) Other Professional Services 313,907.12 716,191.67 402,284.55 56.2 Lease Expense 110.00 183.33 73.33 40.0 Operations 1,380,472.42 2,857,066.67 1,476,594.25 51.7 Utilities 110,120.35 201,758.33 91,637.98 45.4 Supplies and Materials 10,841.78 11,916.67 1,074.89 9.0 Membership and Subscription Fees 1,644.81 4,583.33 2,938.52 64.1 Office Equipment & Furniture (Non-Capital)- 4,583.33 4,583.33 100.0 Maintenance/Repairs 410,382.06 484,458.33 74,076.27 15.3 Training Seminars and Conferences 1,597.37 1,466.67 (130.70) (8.9) Transportation Expenses 478.51 2,200.00 1,721.49 78.2 Lodging 651.78 1,191.67 539.89 45.3 Meals 155.00 458.33 303.33 66.2 Other Staff Expenses 152.01 275.00 122.99 44.7 Advertising 1,231.22 186,083.33 184,852.11 99.3 Program Management 38,170.94 76,083.33 37,912.39 49.8 Program Operations 5,435,084.52 8,968,300.00 3,533,215.48 39.4 Litigation Settlement - - - N/A Furniture & Equipment - 22,916.67 22,916.67 100.0 Improvements 17,548.50 22,916.67 5,368.17 23.4 Bad Debt Expense 247.88 - (247.88) N/A Total operating expenses 8,213,813.23 14,626,058.33 6,412,245.10 43.8 Operating income (loss)22,492,280.36 6,981,425.00 15,510,855.36 222.2 Nonoperating revenues (expenses): Interest Revenue (331,665.81) 6,691.67 (338,357.48) 5,056.4 Other Miscellaneous Revenue 73,031.22 89,833.33 (16,802.11) 18.7 Interest Expense (3,494,284.00) - (3,494,284.00) N/A Total nonoperating revenues (expenses)(3,752,918.59) 96,525.00 (3,849,443.59) 3,988.0 Transfers In - - - N/A Transfers Out (4,558,908.31) (419,650.00) (4,139,258.31) 986.4 Net income (loss) 14,180,453.46$ 6,658,300.00$ 7,522,153.46$ 113.0 1 Unaudited YTD as of : YTD Variance Actual1 50 Status Report June 30, 2022 ATTACHMENT 6 51 2 Table of Contents Traffic and Revenue ............................................................................................................................ 3 Traffic and Revenue Summary ........................................................................................................ 5 Peak-Hour Volumes ........................................................................................................................ 6 Customer Service ................................................................................................................................ 7 Performance Measures ................................................................................................................... 7 Customer Contact Activity .............................................................................................................. 7 Operational Highlights ........................................................................................................................ 8 On-Road Operations ....................................................................................................................... 8 Operational Activity ........................................................................................................................ 8 Financial Highlights ............................................................................................................................. 9 52 3 TRAFFIC AND REVENUE Total toll transactions on the 15 Express Lanes for June 2022 was 1,988,076. This represents a daily average of 66,269 transactions. Potential toll revenue for June was $2,531,137 Carpool percentage for June was 10.9%. Month-to-date traffic and revenue data is summarized in the table below. The following transactions and revenue statistics tables represent all transactions on the 15 Express Lanes and associated potential revenue for the month of June 2022. Current Month-to-Date as of June 30, 2022 SOV: Single Occupancy Vehicle HOV3+: High Occupancy Vehicle Transactions JUN-22 MTD Stantec MTD Projected # Variance % Variance SOV 1,772,220 HOV3+215,856 Total Gross Transactions 1,988,076 2,254,857 (266,781)(11.8%) Revenue SOV $2,531,137 HOV3+$0 Total Gross Revenue $2,531,137 $2,026,286 $504,851 24.9% Average Revenue per Transaction Average SOV $1.43 Average HOV3+ Average Gross Revenue $1.27 $0.90 $0.37 41.1% Direction SOV HOV3+ Transactions % Total Transactions Expected Revenue % Expected Revenue Northbound 887,028 103,058 990,086 49.8% $527,666 20.8% Southbound 885,192 112,798 997,990 50.2% $2,003,471 79.2% Totals 1,772,220 215,856 1,988,076 100.0% $2,531,137 100.0% 53 4 Fiscal year-to-date traffic and revenue data are summarized in the table below. The following transaction and revenue statistics represent all transactions on the 15 Express Lanes and associated potential revenue for the months of July 2021 through June 2022. Year-to-date average revenue per-transaction is $1.27. FY 2021-22 Year-to-Date as of June 30, 2022 Transactions FY 2021-22 YTD Actual Stantec YTD Projected # Variance % Variance SOV 21,022,685 HOV3+2,443,261 Total Gross Transactions 23,465,946 25,853,714 (2,387,768)(9.2%) Revenue SOV $29,850,618 HOV3+$0 Total Gross Revenue $29,850,618 $21,615,014 $8,235,604 38.1% Average Revenue per Transaction Average SOV $1.42 Average HOV3+$0.00 Average Gross Revenue $1.27 $0.84 $0.43 51.2% 54 5 TRAFFIC AND REVENUE SUMMARY The chart below reflects the total transactions breakdown between SOV and HOV3+ for FY 2021-22 on a monthly basis. The chart below reflects the gross potential revenue for FY 2021-22 on a monthly basis. 55 6 PEAK-HOUR VOLUMES The 15 Express Lanes features dynamic pricing, which adjusts toll rates based on traffic volumes and to maintain a free-flowing trip. The dynamic pricing engine has been live since March 2022 and staff is carefully monitoring pricing. Morning Peak Northbound 4:00 - 10:00 AM Afternoon Peak Southbound 2:00 - 8:00 PM HOV3+10.1%11.6% Highest Toll $0.85 $14.00 Highest Traffic Hour 7AM, 15N Cajalco/Magnolia 1,096 Transactions 4PM, 15S Magnolia/Cajalco 1,330 Transactions 56 7 CUSTOMER SERVICE PERFORMANCE MEASURES At the end of June 2022, Riverside Express had 11,609 customer accounts and 26,540 transponders classified as assigned. CUSTOMER CONTACT ACTIVITY During June, RiversideExpress.com was visited by 19,547 users and the Customer Service Center processed 1,226 pieces of correspondence. REPORTING REQUIREMENT PERFORMANCE STANDARD JUNE 2022 PERFORMANCE CUSTOMER ACCOUNTS Transponder Fulfillment 100% within 2 business days 100% within 2 business day Payment Posting 100% within 1 business days 100% within 1 business day CUSTOMER CALLS Average Wait Time Less than 150 seconds avg per week 16 seconds highest avg wait time Abandon Rate Less than 2%0.7% abandon rate Customer Satisfaction 90% minimum satisfaction rate 97.9% satisfaction rate CORRESPONDENCE Email Response 100% within 2 business days 100% within 1 business days Mail Response 100% within 3 business days 100% within 1 business day 57 8 OPERATIONAL HIGHLIGHTS ON-ROAD OPERATIONS Freeway Service Patrol responded to 42 calls during the month of June. Of those calls, 33 were to assist disabled vehicles, 6 calls to remove debris, and 3 were in response to accidents that affected the Express Lanes. OPERATIONAL ACTIVITY The Customer Service Center (CSC) and Walk-In Center (WIC) located in Corona are open and assisting 15 Express Lanes customers. Calls received by the CSC during the month of June mostly consisted of violations inquiries. 40 customers visited the WIC during the month of June, most were violations customers. Operational activities on the roadway and in the CSC continue to function, including aiding stranded motorists, providing incident management services, dispatching emergency vehicles through the traffic operations center, and responding to customer service and violation calls. 58 9 FINANCIAL HIGHLIGHTS RCTC 15 Express Lanes Operating Statement 6/30/2022 Description Budget Dollar $ Percent (%) Operating revenues: Toll Revenue 28,851,261.36$ 21,599,800.00$ 7,251,461.36$ 33.6 Fee Revenue 4,706,142.12 1,972,000.00 2,734,142.12 138.6 Total operating revenues 33,557,403.48 23,571,800.00 9,985,603.48 42.4 Operating expenses: Salaries and Benefits 468,240.54 955,500.00 487,259.46 51.0 Legal Services 43,828.95 155,200.00 111,371.05 71.8 Advisory Services 44,952.71 5,000.00 (39,952.71) (799.1) Audit and Accounting Fees 20,527.50 28,800.00 8,272.50 28.7 Service Fees 19,731.47 15,600.00 (4,131.47) (26.5) Other Professional Services 361,791.22 781,300.00 419,508.78 53.7 Lease Expense 110.00 200.00 90.00 45.0 Operations 1,777,201.22 3,116,800.00 1,339,598.78 43.0 Utilities 133,347.83 220,100.00 86,752.17 39.4 Supplies and Materials 10,841.78 13,000.00 2,158.22 16.6 Membership and Subscription Fees 3,164.62 5,000.00 1,835.38 36.7 Office Equipment & Furniture (Non-Capital)- 5,000.00 5,000.00 100.0 Maintenance/Repairs 458,760.73 528,500.00 69,739.27 13.2 Training Seminars and Conferences 2,428.60 1,600.00 (828.60) (51.8) Transportation Expenses 636.92 2,400.00 1,763.08 73.5 Lodging 651.78 1,300.00 648.22 49.9 Meals 257.54 500.00 242.46 48.5 Other Staff Expenses 168.01 300.00 131.99 44.0 Advertising 1,231.22 203,000.00 201,768.78 99.4 Program Management 42,883.31 83,000.00 40,116.69 48.3 Program Operations 8,084,780.71 9,783,600.00 1,698,819.29 17.4 Litigation Settlement - - - N/A Furniture & Equipment 9,159.47 25,000.00 15,840.53 63.4 Improvements 17,548.50 25,000.00 7,451.50 29.8 Bad Debt Expense 343.35 - (343.35) N/A Total operating expenses 11,502,587.98 15,955,700.00 4,453,112.02 27.9 Operating income (loss)22,054,815.50 7,616,100.00 14,438,715.50 189.6 Nonoperating revenues (expenses): Interest Revenue (384,263.88) 7,300.00 (391,563.88) 5,363.9 Other Miscellaneous Revenue 97,976.04 98,000.00 (23.96) 0.0 Interest Expense (4,859,833.00) - (4,859,833.00) N/A Total nonoperating revenues (expenses)(5,146,120.84) 105,300.00 (5,251,420.84) 4,987.1 Transfers In - - - N/A Transfers Out (4,558,908.31) (457,800.00) (4,101,108.31) 895.8 Net income (loss) 12,349,786.35$ 7,263,600.00$ 5,086,186.35$ 70.0 1 Unaudited YTD as of : YTD Variance Actual1 59 AGENDA ITEM 6C Agenda Item 6C RIVERSIDE COUNTY TRANSPORTATION COMMISSION DATE: August 25, 2022 TO: Toll Policy and Operations Committee FROM: Anthony Parada, Senior Management Analyst THROUGH: Jennifer Crosson, Toll Operations Director SUBJECT: 91 Express Lanes Monthly Status Reports STAFF RECOMMENDATION: This item is for the Committee to: 1) Receive and file the 91 Express Lanes Monthly Reports for the six months from January to June 2022; and 2) Forward to the Commission for final action. BACKGROUND INFORMATION: The monthly 91 Express Lanes reports for the six months from January to June 2022 are attached. The monthly reports provide information about 91 Express Lanes performance and activity. The monthly reports include information for both segments of the 91 Express Lanes in Orange and Riverside Counties. FISCAL IMPACT: This item is for informational purposes only. There is no fiscal impact. Attachments: 1) 91 Express Lanes Status Report for January 2022 2) 91 Express Lanes Status Report for February 2022 3) 91 Express Lanes Status Report for March 2022 4) 91 Express Lanes Status Report for April 2022 5) 91 Express Lanes Status Report for May 2022 6) 91 Express Lanes Status Report for June 2022 60 Orange County Transportation Authority Riverside County Transportation Commission Status Report January 2022 As of January 31, 2022 ATTACHMENT 1 61 2 Table of Contents Operations Overview OCTA ............................................................................................ 3 Traffic and Revenue Statistics for OCTA ......................................................................... 3 OCTA Traffic and Revenue Summary ............................................................................. 5 OCTA Eastbound Peak-Hour Volumes ........................................................................... 6 OCTA Westbound Peak-Hour Volumes .......................................................................... 7 OCTA Operational Highlights .......................................................................................... 8 Financial Highlights OCTA .............................................................................................. 9 Operations Overview RCTC .......................................................................................... 10 Traffic and Revenue Statistics for RCTC ....................................................................... 10 RCTC Traffic and Revenue Summary ........................................................................... 12 RCTC Peak-Hour Volumes ........................................................................................... 13 RCTC Eastbound Peak-Hour Volumes ......................................................................... 13 RCTC Westbound Peak-Hour Volumes ........................................................................ 15 RCTC Operational Highlights ........................................................................................ 17 Financial Highlights RCTC ............................................................................................ 18 Joint Agency Trip and Revenue Statistics ..................................................................... 19 Joint Agency Traffic Statistics ....................................................................................... 19 Joint Agency Performance Measures............................................................................ 20 Joint Agency Transponder Distribution.......................................................................... 20 Incoming Email Activity ................................................................................................. 21 62 3 OPERATIONS OVERVIEW OCTA TRAFFIC AND REVENUE STATISTICS FOR OCTA Total traffic volume on the 91 Express Lanes for January 2022 was 1,347,435. This represents a daily average of 43,466 vehicles. This is a 33.9 percent increase in total traffic volume from the same period last year, which totaled 1,006,124 and was the eleventh month of the State of California’s stay-at-home orders due to the coronavirus (COVID-19) pandemic. Potential toll revenue for January was $4,242,437, which represents an increase of 27.6 percent from the prior year’s total of $3,324,115. Carpool percentage for January was 23.3 percent as compared to the previous year’s rate of 21.2 percent. As compared to January 2020, traffic volume and revenue both decreased by 6.8 percent. This can be attributed to the overnight closures for the Toll Entrance Gantries Infrastructure and 91 Corridor Operations Projects. Month-to-date traffic and revenue data is summarized in the table below. The following trip and revenue statistics tables represent all trips taken on the Orange County Transportation Authority (OCTA) 91 Express Lanes and associated potential revenue for the month of January 2022. Current Month-to-Date (MTD) as of January 31, 2022 Trips Jan-22 MTD Actual Jan-21 MTD Actual Yr 22-to-Yr 21 % Variance Jan-20 MTD Actual Yr 22-to-Yr 20 % Variance Full Toll Lanes 1,032,864 793,294 30.2% 1,089,159 (5.2%) 3+ Lanes 314,571 212,830 47.8% 357,182 (11.9%) Total Gross Trips 1,347,435 1,006,124 33.9% 1,446,341 (6.8%) Revenue Full Toll Lanes $4,188,067 $3,282,653 27.6% $4,482,172 (6.6%) 3+ Lanes $54,371 $41,462 31.1% $71,325 (23.8%) Total Gross Revenue $4,242,437 $3,324,115 27.6% $4,553,497 (6.8%) Average Revenue per Trip Average Full Toll Lanes $4.05 $4.14 (2.2%)$4.12 (1.7%) Average 3+ Lanes $0.17 $0.19 (10.5%)$0.20 (15.0%) Average Gross Revenue $3.15 $3.30 (4.5%)$3.15 0.0% 63 4 The 2022 fiscal year-to-date traffic volume increased by 44.4 percent and potential toll revenue increased by 36.9 percent, when compared with the same period last year. Year-to-date average revenue per trip is $3.09. Fiscal year-to-date traffic and revenue data are summarized in the table below. The following trip and revenue statistics tables represent all trips taken on the OCTA 91 Express Lanes and associated potential revenue for the months of July 2021 through January 2022. Fiscal Year (FY) 2021-22 Year-to-Date (YTD) as of January 31, 2022 Trips FY 2021-22 YTD Actual FY 20-21 YTD Actual Yr-to-Yr % Variance Full Toll Lanes 8,854,808 6,224,785 42.3% 3+ Lanes 2,643,089 1,738,590 52.0% Total Gross Trips 11,497,897 7,963,375 44.4% Revenue Full Toll Lanes $35,146,324 $25,581,396 37.4% 3+ Lanes $355,615 $343,611 3.5% Total Gross Revenue $35,501,939 $25,925,008 36.9% Average Revenue per Trip Average Full Toll Lanes $3.97 $4.11 (3.4%) Average 3+ Lanes $0.13 $0.20 (35.0%) Average Gross Revenue $3.09 $3.26 (5.2%) 64 5 OCTA Traffic and Revenue Summary The chart below reflects the total trips breakdown between full toll trips and high-occupancy vehicle (HOV3+) trips for FY 2021-22 on a monthly basis. The chart below reflects the gross potential revenue breakdown between full toll trips and HOV3+ trips for FY 2021-22 on a monthly basis. 65 6 OCTA EASTBOUND PEAK-HOUR VOLUMES Peak-hour traffic in the eastbound and westbound direction reached or exceeded 90 percent of defined capacity eight times during the month of January 2022. As demonstrated on the next chart, westbound peak-hour traffic volumes top out at 84 percent of defined capacity. PM Time Price HOV Vol. Cap. Price HOV Vol. Cap. Price HOV Vol. Cap. Price HOV Vol. Cap. Price HOV Vol. Cap. 1400 - 1500 $5.30 372 2,302 68% $5.30 385 2,455 72% $5.30 430 2,900 85% $7.70 452 2,699 79% $8.35 535 2,916 86% 1500 - 1600 $5.65 504 2,840 84%$4.75 551 3,473 102%$7.45 554 2,791 82%$7.45 555 3,111 92%$7.90 650 2,976 88% 1600 - 1700 $5.10 395 2,392 70% $5.25 427 2,575 76% $6.50 370 2,578 76% $7.00 401 2,730 80% $6.95 448 2,667 78% 1700 - 1800 $4.95 404 2,222 65% $4.90 484 2,716 80% $5.40 479 2,653 78% $6.70 508 2,702 79% $6.75 535 2,472 73% 1800 - 1900 $5.65 435 1,528 45% $4.05 470 2,012 59% $4.05 443 1,714 50% $4.50 510 2,200 65% $6.75 513 1,849 54% 1900 - 2000 $3.95 338 1,024 30% $3.95 354 1,210 36% $3.95 436 1,503 44% $5.75 438 1,383 41% $6.25 447 1,438 42% PM Time Price HOV Vol. Cap. Price HOV Vol. Cap. Price HOV Vol. Cap. Price HOV Vol. Cap. Price HOV Vol. Cap. 1400 - 1500 $5.30 341 2,356 69% $5.30 293 1,774 52% $5.30 368 2,812 83% $7.70 388 2,634 77% $8.35 489 2,853 84% 1500 - 1600 $5.65 531 3,030 89%$4.75 521 3,221 95%$7.45 564 2,922 86%$7.45 556 3,162 93%$7.90 585 2,908 86% 1600 - 1700 $5.10 369 2,836 83% $5.25 317 2,167 64% $6.50 399 2,771 82% $7.00 407 2,952 87% $6.95 440 2,686 79% 1700 - 1800 $4.95 414 2,572 76% $4.90 434 2,752 81% $5.40 462 2,637 78% $6.70 450 2,521 74% $6.75 536 2,785 82% 1800 - 1900 $5.65 461 1,725 51% $4.05 504 2,396 70% $4.05 495 2,076 61% $4.50 470 2,081 61% $6.75 583 2,260 66% 1900 - 2000 $3.95 310 1,052 31% $3.95 338 1,180 35% $3.95 311 1,186 35% $5.75 364 1,221 36% $6.25 490 1,573 46% PM Time Price HOV Vol. Cap. Price HOV Vol. Cap. Price HOV Vol. Cap. Price HOV Vol. Cap. Price HOV Vol. Cap. 1400 - 1500 $5.30 470 2,292 67% $5.30 349 2,402 71% $5.30 377 2,833 83% $7.70 421 2,719 80%$8.35 549 3,142 92% 1500 - 1600 $5.65 621 2,780 82%$4.75 556 3,515 103%$7.45 518 2,960 87% $7.45 525 2,993 88% $7.90 602 2,938 86% 1600 - 1700 $5.10 141 798 23% $5.25 339 2,379 70% $6.50 418 2,990 88% $7.00 390 2,826 83% $6.95 433 2,816 83% 1700 - 1800 $4.95 640 2,818 83% $4.90 488 2,870 84% $5.40 461 2,753 81% $6.70 500 2,845 84% $6.75 512 2,664 78% 1800 - 1900 $5.65 432 1,557 46% $4.05 529 2,292 67% $4.05 566 2,312 68% $4.50 602 2,582 76% $6.75 641 2,445 72% 1900 - 2000 $3.95 417 1,133 33% $3.95 325 1,271 37% $3.95 375 1,339 39% $5.75 409 1,502 44% $6.25 522 1,745 51% PM Time Price HOV Vol. Cap. Price HOV Vol. Cap. Price HOV Vol. Cap. Price HOV Vol. Cap. Price HOV Vol. Cap. 1400 - 1500 $5.30 381 2,561 75% $5.30 397 2,551 75% $5.30 406 2,980 88% $7.70 465 2,906 85% $8.35 526 2,871 84% 1500 - 1600 $5.65 510 2,992 88%$4.75 540 3,301 97%$7.45 564 2,973 87%$7.45 524 3,067 90%$7.90 605 2,880 85% 1600 - 1700 $5.10 385 2,871 84% $5.25 399 2,620 77% $6.50 392 2,868 84% $7.00 376 2,834 83% $6.95 394 2,710 80% 1700 - 1800 $4.95 472 2,896 85% $4.90 470 2,875 85% $5.40 465 2,803 82% $6.70 530 3,039 89% $6.75 536 2,958 87% 1800 - 1900 $5.65 582 2,203 65% $4.05 659 2,959 87% $4.05 622 2,812 83% $4.50 593 2,630 77% $6.75 584 2,398 71% 1900 - 2000 $3.95 374 1,273 37% $3.95 413 1,582 47% $3.95 429 1,609 47% $5.75 494 1,925 57% $6.25 471 1,510 44% PM Time Price HOV Vol. Cap. Price HOV Vol. Cap. Price HOV Vol. Cap. Price HOV Vol. Cap. Price HOV Vol. Cap. 1400 - 1500 $5.30 396 2,651 75% 1500 - 1600 $5.65 496 2,984 88% 1600 - 1700 $5.10 430 2,986 84% 1700 - 1800 $4.95 497 3,032 85% 1800 - 1900 $5.65 539 2,300 65% 1900 - 2000 $3.95 391 1,288 37% 02/02/22 Thursday 02/03/22 Friday 02/04/22Monday 01/31/22 Tuesday 02/01/22 Wednesday 01/26/22 Thursday 01/27/22 Friday 01/28/22Monday 01/24/22 Tuesday 01/25/22 Wednesday Thursday 01/13/22 Friday 01/14/22 Monday 01/17/22 Tuesday 01/18/22 Wednesday 01/19/22 Thursday 01/20/22 Friday 01/21/22 Thursday 01/06/22 Friday 01/07/22 Monday 01/10/22 Tuesday 01/11/22 Wednesday 01/12/22 Monday 01/03/22 Tuesday 01/04/22 Wednesday 01/05/22 66 7 OCTA WESTBOUND PEAK-HOUR VOLUMES AM Time Price HOV Vol. Cap. Price HOV Vol. Cap. Price HOV Vol. Cap. Price HOV Vol. Cap. Price HOV Vol. Cap. 0400 - 0500 $3.15 362 1,135 33% $3.15 390 1,226 36% $3.15 399 1,247 37% $3.15 385 1,189 35% $3.15 342 1,042 31% 0500 - 0600 $5.10 557 2,198 65% $5.10 642 2,402 71% $5.10 628 2,377 70% $5.10 609 2,333 69% $4.85 523 2,072 61% 0600 - 0700 $5.30 426 1,885 55% $5.30 476 2,192 64% $5.30 497 2,403 71% $5.30 494 2,144 63% $5.10 436 1,888 56% 0700 - 0800 $5.80 280 1,340 39% $5.80 375 1,921 57% $5.80 394 2,278 67% $5.80 357 1,683 50% $5.65 346 1,629 48% 0800 - 0900 $5.30 240 1,390 41% $5.30 233 1,506 44% $5.30 307 2,222 65% $5.30 268 1,626 48% $5.10 219 1,436 42% 0900 - 1000 $4.20 301 1,448 43% $4.20 243 1,477 43% $4.20 307 2,023 60% $4.20 300 1,582 47% $4.20 248 1,451 43% AM Time Price HOV Vol. Cap. Price HOV Vol. Cap. Price HOV Vol. Cap. Price HOV Vol. Cap. Price HOV Vol. Cap. 0400 - 0500 $3.15 381 1,224 36% $3.15 399 1,232 36% $3.15 407 1,208 36% $3.15 395 1,174 35% $3.15 363 1,043 31% 0500 - 0600 $5.10 628 2,515 74% $5.10 628 2,476 73% $5.10 629 2,468 73% $5.10 637 2,371 70% $4.85 554 2,201 65% 0600 - 0700 $5.30 507 2,286 67% $5.30 514 2,343 69% $5.30 513 2,263 67% $5.30 524 2,315 68% $5.10 440 1,916 56% 0700 - 0800 $5.80 381 1,841 54% $5.80 420 1,936 57% $5.80 403 1,850 54% $5.80 411 1,967 58% $5.65 350 1,646 48% 0800 - 0900 $5.30 265 1,698 50% $5.30 244 1,723 51% $5.30 242 1,780 52% $5.30 253 1,781 52% $5.10 212 1,609 47% 0900 - 1000 $4.20 230 1,399 41% $4.20 217 1,596 47% $4.20 207 1,563 46% $4.20 227 1,501 44% $4.20 259 1,556 46% AM Time Price HOV Vol. Cap. Price HOV Vol. Cap. Price HOV Vol. Cap. Price HOV Vol. Cap. Price HOV Vol. Cap. 0400 - 0500 $3.15 297 935 28% $3.15 416 1,238 36% $3.15 418 1,209 36% $3.15 422 1,188 35% $3.15 335 1,001 29% 0500 - 0600 $5.10 427 1,744 51% $5.10 649 2,525 74% $5.10 648 2,464 72% $5.10 677 2,395 70% $4.85 619 2,228 66% 0600 - 0700 $5.30 274 1,375 40% $5.30 510 2,374 70% $5.30 552 2,406 71% $5.30 571 2,414 71% $5.10 492 2,103 62% 0700 - 0800 $5.80 224 1,213 36% $5.80 449 2,229 66% $5.80 450 2,126 63% $5.80 437 2,090 61% $5.65 383 1,857 55% 0800 - 0900 $5.30 276 1,391 41% $5.30 258 2,079 61% $5.30 229 1,792 53% $5.30 246 1,790 53% $5.10 283 1,839 54% 0900 - 1000 $4.20 387 1,577 46% $4.20 226 1,634 48% $4.20 205 1,587 47% $4.20 227 1,715 50% $4.20 234 1,523 45% AM Time Price HOV Vol. Cap. Price HOV Vol. Cap. Price HOV Vol. Cap. Price HOV Vol. Cap. Price HOV Vol. Cap. 0400 - 0500 $3.15 421 1,305 38% $3.15 453 1,338 39% $3.15 433 1,280 38% $3.15 447 1,346 40% $3.15 358 1,112 33% 0500 - 0600 $5.10 697 2,641 78% $5.10 695 2,864 84% $5.10 678 2,606 77% $5.10 677 2,622 77% $4.85 631 2,368 70% 0600 - 0700 $5.30 592 2,596 76% $5.30 534 2,519 74% $5.30 598 2,593 76% $5.30 547 2,542 75% $5.10 523 2,230 66% 0700 - 0800 $5.80 492 2,423 71% $5.80 605 2,818 83% $5.80 508 2,335 69% $5.80 445 2,216 65% $5.65 442 1,879 55% 0800 - 0900 $5.30 279 2,007 59% $5.30 285 2,144 63% $5.30 278 2,137 63% $5.30 260 1,994 59% $5.10 302 1,872 55% 0900 - 1000 $4.20 237 1,772 52% $4.20 224 1,790 53% $4.20 52 606 18% $4.20 234 1,863 55% $4.20 270 1,784 52% AM Time Price HOV Vol. Cap. Price HOV Vol. Cap. Price HOV Vol. Cap. Price HOV Vol. Cap. Price HOV Vol. Cap. 0400 - 0500 $3.15 417 1,268 38% 0500 - 0600 $5.10 672 2,532 78% 0600 - 0700 $5.30 598 2,634 76% 0700 - 0800 $5.80 484 2,384 71% 0800 - 0900 $5.30 221 1,880 59% 0900 - 1000 $4.20 229 1,715 52% Monday 01/31/22 Tuesday 02/01/22 Wednesday 02/02/22 Thursday 01/20/22 Friday 01/21/22 01/26/22 Thursday 02/03/22 Friday 02/04/22 Thursday 01/27/22 Friday 01/28/22 01/19/22 Monday 01/24/22 Tuesday 01/25/22 Wednesday Monday 01/17/22 Tuesday 01/18/22 Wednesday 01/12/22 Thursday 01/13/22 Friday 01/14/22Monday 01/10/22 Tuesday 01/11/22 Wednesday 01/05/22 Thursday 01/06/22 Friday 01/07/22Monday 01/03/22 Tuesday 01/04/22 Wednesday 67 8 OCTA OPERATIONAL HIGHLIGHTS 91 Express Lanes Back-Office System (BOS) Development Update In February 2021, Cofiroute USA, LLC (CUSA) notified OCTA and the Riverside County Transportation Commission (RCTC) of a delay to the implementation of the new BOS for the 91 Express Lanes for both Orange and Riverside counties as a result of the COVID-19 pandemic. CUSA is the current operator of the 91 Express Lanes for both OCTA and RCTC (Agencies) and is the firm selected for the design, development, and implementation of the new BOS, as well as the customer service center operation. To address the potential delay of transitioning to the new operating agreement, in October 2019, an amendment to the existing operating agreement was executed which allowed for six one-month extension periods, from July 1, 2021 through December 31, 2021. In anticipation the transition will not occur by December 31, in October 2021, both the OCTA and RCTC Board of Directors approved a subsequent amendment which allowed for three one-month extensions, commencing January 1, 2022 through March 31, 2022. In January, the Agencies provided notice to CUSA that the second extension period, commencing February 1, 2022 through February 28, 2022 will be exercised. The Agencies intend to exercise the one-month options until the transition to the new back-office system occurs, which is anticipated to begin March 4, 2022 with go-live on March 7, 2022. 91 Express Lanes Toll Entrance Gantries Infrastructure Project Update OCTA entered into an agreement with the California Department of Transportation (Caltrans) to provide construction and construction management services for the 91 Express Lanes Toll Entrance Gantries Infrastructure Project. This project entails constructing new toll gantries infrastructure at the three entrances (Northbound 55, Eastbound 91 and Westbound 91) of the OCTA 91 Express Lanes. Caltrans advertised and awarded the project in March 2021 and May 2021, respectively. In June, the contract was executed and the project kickoff meeting was held in July. Pre-construction activities began in August and was followed with construction activities which commenced in September. In December, staff was notified of a drainage conflict with where the new Westbound 91 gantry was to be installed. Staff is working with the Plans, Specifications, and Estimates consultant and Caltrans to address the issue. The project is anticipated to be completed in early 2022. During the construction period, overnight closures and possibly, a few full weekend closures, will occur. Upon completion of the infrastructure project, Kapsch TrafficCom USA, Inc., the toll lanes system integrator for the 91 Express Lanes, will install new Electronic Toll and Traffic Management system equipment onto the new gantries. 68 9 FINANCIAL HIGHLIGHTS OCTA Capital Asset Activity During the eight months ending February 28, 2022, capital asset activities included payment of $364,399 attributing to the Electronic Toll and Traffic Management system project. 69 10 OPERATIONS OVERVIEW RCTC TRAFFIC AND REVENUE STATISTICS FOR RCTC Total traffic volume on the 91 Express Lanes for January 2022 was 1,134,131. This represents a daily average of 36,585 vehicles. This is a 34.2 percent increase in total traffic volume from the same period last year, which totaled 845,056 and was the eleventh month of the State of California’s stay-at-home orders due to the coronavirus (COVID-19) pandemic. Potential toll revenue for January was $4,493,112, which represents an increase of 55.1 percent from the prior year’s total of $2,897,557. Carpool percentage for January was 22 percent as compared to the previous year’s rate of 20.3 percent. As compared to January 2020, traffic volume decreased by 10.4 percent and revenue decreased by 22.9 percent. This can be attributed to the overnight closures for the 91 Corridor Operations Project. Month-to-date traffic and revenue data is summarized in the table below. The following trip and revenue statistics tables represent all trips taken on the Riverside County Transportation Commission (RCTC) 91 Express Lanes and associated potential revenue for the month of January 2022. Current Month-to-Date as of January 31, 2022 Trips JAN-22 MTD Actual Stantec MTD Projected # Variance % Variance JAN-21 MTD Actual Yr-to-Yr % Variance JAN-20 MTD Actual Yr 22-to-Yr 20 % Variance Full Toll Lanes 885,039 914,457 (29,418) (3.2%)673,879 31.3% 973,936 (9.1%) 3+ Lanes 249,092 318,543 (69,451) (21.8%)171,177 45.5% 291,433 (14.5%) Total Gross Trips 1,134,131 1,233,000 (98,869) (8.0%)845,056 34.2% 1,265,369 (10.4%) Revenue Full Toll Lanes $4,452,463 $4,050,257 $402,205 9.9% $2,867,125 55.3% $5,789,888 (23.1%) 3+ Lanes $40,650 $0 $40,650 $30,432 33.6% $37,514 8.4% Total Gross Revenue $4,493,112 $4,050,257 $442,855 10.9% $2,897,557 55.1% $5,827,403 (22.9%) Average Revenue per Trip Average Full Toll Lanes $5.03 $4.43 $0.60 13.5% $4.25 18.4% $5.94 (15.3%) Average 3+ Lanes $0.16 $0.00 $0.16 $0.18 (11.1%)$0.13 23.1% Average Gross Revenue $3.96 $3.28 $0.68 20.7% $3.43 15.5% $4.61 (14.1%) 70 11 The 2022 fiscal year-to-date traffic volume increased by 46 percent and potential toll revenue increased by 59.2 percent, when compared with the same period last year. Year-to-date average revenue per-trip is $3.71. Fiscal year-to-date traffic and revenue data are summarized in the table below. The following trip and revenue statistics tables represent all trips taken on the RCTC 91 Express Lanes and associated potential revenue for the months of July 2021 through January 2022. FY 2021-22 Year-to-Date as of January 31, 2022 Trips FY 2021-22 YTD Actual Stantec YTD Projected # Variance % Variance FY 2020-21 YTD Actual Yr-to-Yr % Variance Full Toll Lanes 7,702,079 6,532,757 1,169,322 17.9% 5,325,250 44.6% 3+ Lanes 2,105,446 2,311,200 (205,754) (8.9%)1,392,469 51.2% Total Gross Trips 9,807,525 8,843,957 963,568 10.9% 6,717,719 46.0% Revenue Full Toll Lanes $36,118,361 $28,343,514 $7,774,846 27.4% $22,627,133 59.6% 3+ Lanes $284,403 $0 $284,403 $244,494 16.3% Total Gross Revenue $36,402,763 $28,343,514 $8,059,249 28.4% $22,871,627 59.2% Average Revenue per Trip Average Full Toll Lanes $4.69 $4.34 $0.35 8.1% $4.25 10.4% Average 3+ Lanes $0.14 $0.00 $0.14 $0.18 (22.2%) Average Gross Revenue $3.71 $3.20 $0.51 15.9% $3.40 9.1% 71 12 RCTC Traffic and Revenue Summary The chart below reflects the total trips broken down between full toll lanes and HOV3+ lanes for FY 2021-22 on a monthly basis. The chart below reflects the gross potential revenue breakdown between full toll lanes and HOV3+ lanes for FY 2021-22 on a monthly basis. 72 13 RCTC PEAK-HOUR VOLUMES In January, no toll rates were adjusted. RCTC evaluates traffic volumes for peak period hours and adjusts rates according to the toll rate policy. RCTC EASTBOUND PEAK-HOUR VOLUMES Eastbound PM Peak - County Line to McKinley PM Time Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS 1400 - 1500 $5.45 174 823 997 C $7.05 172 878 1,050 D $9.15 180 895 1,075 D $12.25 190 917 1,107 D $26.80 242 931 1,173 D 1500 - 1600 $8.45 231 879 1,110 D $10.50 235 916 1,151 D $13.55 225 839 1,064 D $16.60 218 892 1,110 D $26.50 288 914 1,202 E 1600 - 1700 $7.05 198 715 913 C $5.45 212 911 1,123 D $7.05 206 909 1,115 D $8.45 196 931 1,127 D $15.60 235 887 1,122 D 1700 - 1800 $5.45 160 673 833 C $5.45 190 862 1,052 D $5.45 182 717 899 C $5.45 220 802 1,022 D $7.40 234 800 1,034 D 1800 - 1900 $5.45 210 435 645 B $5.45 207 643 850 C $5.45 148 509 657 B $5.45 241 714 955 C $5.45 240 637 877 C 1900 - 2000 $2.30 126 281 407 B $4.25 161 345 506 B $4.25 215 497 712 B $5.45 190 407 597 B $4.25 202 432 634 B PM Time Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS 1400 - 1500 $5.45 166 790 956 C $7.05 138 715 853 C $9.15 168 919 1,087 D $12.25 161 888 1,049 D $26.80 320 1,029 1,349 F 1500 - 1600 $8.45 219 921 1,140 D $10.50 208 844 1,052 D $13.55 227 863 1,090 D $16.60 244 919 1,163 D $26.50 299 952 1,251 E 1600 - 1700 $7.05 195 867 1,062 D $5.45 188 900 1,088 D $7.05 204 889 1,093 D $8.45 216 912 1,128 D $15.60 301 928 1,229 E 1700 - 1800 $5.45 182 727 909 C $5.45 182 783 965 C $5.45 187 772 959 C $5.45 184 883 1,067 D $7.40 245 928 1,173 D 1800 - 1900 $5.45 176 541 717 B $5.45 211 731 942 C $5.45 205 659 864 C $5.45 187 710 897 C $5.45 284 751 1,035 D 1900 - 2000 $2.30 115 262 377 A $4.25 146 421 567 B $4.25 122 361 483 B $5.45 152 387 539 B $4.25 273 627 900 C PM Time Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS 1400 - 1500 $5.45 229 814 1,043 D $7.05 165 863 1,028 D $9.15 180 950 1,130 D $12.25 201 953 1,154 D $26.80 263 1,035 1,298 E 1500 - 1600 $8.45 277 856 1,133 D $10.50 254 937 1,191 D $13.55 228 925 1,153 D $16.60 225 923 1,148 D $26.50 308 903 1,211 E 1600 - 1700 $7.05 82 313 395 A $5.45 179 926 1,105 D $7.05 215 941 1,156 D $8.45 179 942 1,121 D $15.60 250 913 1,163 D 1700 - 1800 $5.45 275 837 1,112 D $5.45 223 832 1,055 D $5.45 199 809 1,008 D $5.45 204 885 1,089 D $7.40 213 871 1,084 D 1800 - 1900 $5.45 274 666 940 C $5.45 222 737 959 C $5.45 227 703 930 C $5.45 250 773 1,023 D $5.45 295 763 1,058 D 1900 - 2000 $2.30 174 342 516 B $4.25 135 367 502 B $4.25 151 440 591 B $5.45 156 534 690 B $4.25 227 688 915 C PM Time Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS 1400 - 1500 $5.45 167 887 1,054 D $7.05 184 896 1,080 D $9.15 181 978 1,159 D $12.25 214 982 1,196 D $26.80 244 949 1,193 D 1500 - 1600 $8.45 203 889 1,092 D $10.50 255 855 1,110 D $13.55 234 910 1,144 D $16.60 249 875 1,124 D $26.50 283 878 1,161 D 1600 - 1700 $7.05 187 876 1,063 D $5.45 221 912 1,133 D $7.05 208 975 1,183 D $8.45 200 1,003 1,203 E $15.60 262 824 1,086 D 1700 - 1800 $5.45 192 803 995 C $5.45 197 912 1,109 D $5.45 168 845 1,013 D $5.45 218 885 1,103 D $7.40 216 902 1,118 D 1800 - 1900 $5.45 222 696 918 C $5.45 243 859 1,102 D $5.45 274 831 1,105 D $5.45 239 706 945 C $5.45 261 843 1,104 D 1900 - 2000 $2.30 155 419 574 B $4.25 198 552 750 B $4.25 191 557 748 B $5.45 226 747 973 C $4.25 167 486 653 B PM Time Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS 1400 - 1500 $5.45 179 934 1,113 D 1500 - 1600 $8.45 225 896 1,121 D 1600 - 1700 $7.05 175 963 1,138 D 1700 - 1800 $5.45 173 897 1,070 D 1800 - 1900 $5.45 231 748 979 C 1900 - 2000 $2.30 178 429 607 B 01/06/22 Friday 01/07/22Monday01/03/22 Tuesday 01/04/22 Wednesday 01/05/22 Thursday Monday 01/31/22 Tuesday 02/01/22 Wednesday 02/02/22 Thursday 02/03/22 Friday 02/04/22 01/11/22 Thursday Wednesday 01/26/22Monday01/24/22 Tuesday 01/25/22 Monday 01/17/22 Tuesday 01/18/22 Wednesday 01/19/22 Wednesday 01/12/22 Thursday 01/13/22 Friday 01/14/22 01/20/22 Friday 01/21/22 Monday 01/10/22 Tuesday Thursday 01/27/22 Friday 01/28/22 73 14 Eastbound PM Peak - County Line to 15 SB Ontario PM Time Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS 1400 - 1500 $5.45 102 517 619 B $5.45 107 596 703 B $5.45 134 668 802 C $5.45 106 639 745 B $5.45 145 660 805 C 1500 - 1600 $5.45 123 617 740 B $5.45 131 690 821 C $5.45 127 687 814 C $5.45 136 706 842 C $5.45 138 612 750 B 1600 - 1700 $3.00 106 553 659 B $5.45 115 615 730 B $5.45 116 631 747 B $5.45 105 613 718 B $3.00 124 591 715 B 1700 - 1800 $3.00 117 423 540 B $3.00 134 594 728 B $3.00 128 488 616 B $3.00 142 560 702 B $3.00 132 499 631 B 1800 - 1900 $3.00 132 335 467 B $3.00 120 476 596 B $3.00 112 398 510 B $3.00 143 513 656 B $3.00 142 367 509 B 1900 - 2000 $3.00 90 217 307 A $3.00 118 300 418 B $3.00 158 415 573 B $3.00 130 294 424 B $3.00 111 288 399 A PM Time Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS 1400 - 1500 $5.45 92 585 677 B $5.45 79 525 604 B $5.45 130 690 820 C $5.45 116 612 728 B $5.45 140 773 913 C 1500 - 1600 $5.45 120 658 778 B $5.45 114 667 781 B $5.45 120 665 785 B $5.45 117 670 787 B $5.45 113 554 667 B 1600 - 1700 $3.00 111 585 696 B $5.45 106 635 741 B $5.45 111 562 673 B $5.45 96 606 702 B $3.00 103 574 677 B 1700 - 1800 $3.00 110 548 658 B $3.00 116 536 652 B $3.00 119 563 682 B $3.00 95 605 700 B $3.00 136 629 765 B 1800 - 1900 $3.00 141 399 540 B $3.00 136 551 687 B $3.00 109 474 583 B $3.00 98 522 620 B $3.00 123 497 620 B 1900 - 2000 $3.00 110 251 361 A $3.00 99 322 421 B $3.00 96 286 382 A $3.00 93 314 407 B $3.00 123 386 509 B PM Time Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS 1400 - 1500 $5.45 142 510 652 B $5.45 105 608 713 B $5.45 124 655 779 B $5.45 114 634 748 B $5.45 134 721 855 C 1500 - 1600 $5.45 144 584 728 B $5.45 119 711 830 C $5.45 100 721 821 C $5.45 102 692 794 B $5.45 121 647 768 B 1600 - 1700 $3.00 45 167 212 A $5.45 100 615 715 B $5.45 123 639 762 B $5.45 102 626 728 B $3.00 100 631 731 B 1700 - 1800 $3.00 148 639 787 B $3.00 120 562 682 B $3.00 120 593 713 B $3.00 115 614 729 B $3.00 120 525 645 B 1800 - 1900 $3.00 176 465 641 B $3.00 135 514 649 B $3.00 145 470 615 B $3.00 136 574 710 B $3.00 164 534 698 B 1900 - 2000 $3.00 111 258 369 A $3.00 104 311 415 B $3.00 118 345 463 B $3.00 106 391 497 B $3.00 165 368 533 B PM Time Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS 1400 - 1500 $5.45 117 649 766 B $5.45 110 721 831 C $5.45 97 713 810 C $5.45 117 706 823 C $5.45 151 796 947 C 1500 - 1600 $5.45 98 670 768 B $5.45 115 678 793 B $5.45 116 744 860 C $5.45 124 696 820 C $5.45 143 628 771 B 1600 - 1700 $3.00 104 613 717 B $5.45 100 592 692 B $5.45 90 613 703 B $5.45 105 640 745 B $3.00 115 626 741 B 1700 - 1800 $3.00 121 607 728 B $3.00 106 629 735 B $3.00 99 615 714 B $3.00 102 679 781 B $3.00 106 662 768 B 1800 - 1900 $3.00 128 518 646 B $3.00 175 652 827 C $3.00 156 595 751 B $3.00 112 488 600 B $3.00 160 560 720 B 1900 - 2000 $3.00 115 284 399 A $3.00 107 458 565 B $3.00 125 430 555 B $3.00 158 572 730 B $3.00 84 325 409 B PM Time Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS 1400 - 1500 $5.45 102 687 789 B 1500 - 1600 $5.45 114 664 778 B 1600 - 1700 $3.00 96 653 749 B 1700 - 1800 $3.00 101 654 755 B 1800 - 1900 $3.00 137 576 713 B 1900 - 2000 $3.00 111 324 435 B Monday 01/03/22 Tuesday 01/04/22 Wednesday 01/05/22 Thursday 01/06/22 Friday 01/07/22 Wednesday 02/02/22 Thursday 02/03/22 Friday 02/04/22Monday 01/31/22 Tuesday 02/01/22 Thursday 01/27/22 Friday 01/28/22Monday01/24/22 Tuesday 01/25/22 Wednesday 01/26/22 Wednesday 01/19/22 Thursday 01/20/22 Friday 01/21/22Monday01/17/22 Tuesday 01/18/22 Monday 01/10/22 Tuesday 01/11/22 Wednesday 01/12/22 Thursday 01/13/22 Friday 01/14/22 74 15 RCTC WESTBOUND PEAK-HOUR VOLUMES Westbound AM Peak - McKinley to County Line AM Time Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS 0400 - 0500 $2.30 174 420 594 B $2.30 167 481 648 B $2.30 191 441 632 B $2.30 170 448 618 B $2.30 146 414 560 B 0500 - 0600 $11.20 327 887 1,214 E $11.20 304 1053 1,357 F $11.20 338 1061 1,399 F $9.45 312 1,044 1,356 F $5.45 242 968 1,210 E 0600 - 0700 $17.30 220 703 923 C $18.30 217 908 1,125 D $18.30 223 974 1,197 D $17.30 211 904 1,115 D $10.45 183 816 999 C 0700 - 0800 $14.30 204 711 915 C $14.30 214 942 1,156 D $14.30 250 1058 1,308 E $13.30 214 880 1,094 D $9.40 195 817 1,012 D 0800 - 0900 $9.40 147 706 853 C $10.40 135 770 905 C $10.40 165 1038 1,203 E $9.40 137 835 972 C $5.45 103 672 775 B 0900 - 1000 $5.45 145 608 753 B $7.05 125 583 708 B $7.05 143 743 886 C $7.05 144 638 782 B $4.25 122 598 720 B AM Time Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS 0400 - 0500 $2.30 150 493 643 B $2.30 173 457 630 B $2.30 162 492 654 B $2.30 187 433 620 B $2.30 176 398 574 B 0500 - 0600 $11.20 309 1,156 1,465 F $11.20 313 1047 1,360 F $11.20 294 1060 1,354 F $9.45 347 982 1,329 E $5.45 286 912 1,198 D 0600 - 0700 $17.30 244 919 1,163 D $18.30 244 926 1,170 D $18.30 229 913 1,142 D $17.30 276 866 1,142 D $10.45 231 737 968 C 0700 - 0800 $14.30 240 824 1,064 D $14.30 226 871 1,097 D $14.30 216 836 1,052 D $13.30 232 852 1,084 D $9.40 219 777 996 C 0800 - 0900 $9.40 131 837 968 C $10.40 135 789 924 C $10.40 117 845 962 C $9.40 148 804 952 C $5.45 131 735 866 C 0900 - 1000 $5.45 112 625 737 B $7.05 111 689 800 B $7.05 110 646 756 B $7.05 117 568 685 B $4.25 116 588 704 B AM Time Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS 0400 - 0500 $2.30 147 381 528 B $2.30 208 465 673 B $2.30 193 448 641 B $2.30 191 405 596 B $2.30 154 333 487 B 0500 - 0600 $11.20 202 811 1,013 D $11.20 349 1,110 1,459 F $11.20 331 1,110 1,441 F $9.45 367 1,046 1,413 F $5.45 324 973 1,297 E 0600 - 0700 $17.30 132 621 753 B $18.30 265 994 1,259 E $18.30 284 960 1,244 E $17.30 282 941 1,223 E $10.45 240 857 1,097 D 0700 - 0800 $14.30 116 620 736 B $14.30 311 1,041 1,352 F $14.30 279 941 1,220 E $13.30 269 913 1,182 D $9.40 271 760 1,031 D 0800 - 0900 $9.40 158 586 744 B $10.40 143 981 1,124 D $10.40 133 901 1,034 D $9.40 119 863 982 C $5.45 146 792 938 C 0900 - 1000 $5.45 203 587 790 B $7.05 123 672 795 B $7.05 109 660 769 B $7.05 116 706 822 C $4.25 128 560 688 B AM Time Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS 0400 - 0500 $2.30 195 475 670 B $2.30 209 457 666 B $2.30 202 438 640 B $2.30 216 491 707 B $2.30 197 431 628 B 0500 - 0600 $11.20 395 1,091 1,486 F $11.20 375 1,031 1,406 F $11.20 381 1,118 1,499 F $9.45 326 1,172 1,498 F $5.45 352 1,000 1,352 F 0600 - 0700 $17.30 294 1,006 1,300 E $18.30 247 850 1,097 D $18.30 334 1,038 1,372 F $17.30 275 1,054 1,329 E $10.45 262 882 1,144 D 0700 - 0800 $14.30 320 1,080 1,400 F $14.30 405 1,318 1,723 F $14.30 319 974 1,293 E $13.30 280 958 1,238 E $9.40 269 798 1,067 D 0800 - 0900 $9.40 138 944 1,082 D $10.40 164 1,059 1,223 E $10.40 149 949 1,098 D $9.40 147 931 1,078 D $5.45 161 836 997 C 0900 - 1000 $5.45 132 855 987 C $7.05 115 725 840 C $7.05 113 799 912 C $7.05 118 763 881 C $4.25 134 718 852 C AM Time Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS 0400 - 0500 $2.30 199 464 663 B 0500 - 0600 $11.20 365 1,072 1,437 F 0600 - 0700 $17.30 332 1,017 1,349 E 0700 - 0800 $14.30 270 1,092 1,362 F 0800 - 0900 $9.40 111 912 1,023 D 0900 - 1000 $5.45 134 760 894 C Wednesday 02/02/22 Thursday 02/03/22 Friday 02/04/22Monday01/31/22 Tuesday 02/01/22 Thursday 01/27/22 Friday 01/28/22Monday01/24/22 Tuesday 01/25/22 Wednesday 01/26/22 Wednesday 01/19/22 Thursday 01/20/22 Friday 01/21/22Monday01/17/22 Tuesday 01/18/22 Thursday 01/13/22 Friday 01/14/22Monday01/10/22 Tuesday 01/11/22 Wednesday 01/12/22 Wednesday 01/05/22 Thursday 01/06/22 Friday 01/07/22Monday01/03/22 Tuesday 01/04/22 75 16 Westbound AM Peak - I-15 North to County Line AM Time Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS 0400 - 0500 $3.00 150 404 554 B $3.00 132 446 578 B $3.00 146 450 596 B $3.00 121 438 559 B $3.00 112 368 480 B 0500 - 0600 $7.00 195 870 1,065 D $7.00 171 998 1,169 D $7.00 185 971 1,156 D $5.45 161 1,010 1,171 D $5.45 149 813 962 C 0600 - 0700 $9.00 171 802 973 C $9.00 191 948 1,139 D $9.00 204 979 1,183 D $7.00 184 951 1,135 D $7.00 154 853 1,007 D 0700 - 0800 $9.00 108 656 764 B $9.00 128 860 988 C $9.00 140 960 1,100 D $7.00 122 798 920 C $7.00 107 706 813 C 0800 - 0900 $7.00 97 564 661 B $7.00 97 693 790 B $7.00 123 890 1,013 D $5.45 91 731 822 C $5.45 89 618 707 B 0900 - 1000 $5.45 114 526 640 B $5.45 102 572 674 B $5.45 127 658 785 B $3.00 120 660 780 B $3.00 101 549 650 B AM Time Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS 0400 - 0500 $3.00 130 471 601 B $3.00 141 427 568 B $3.00 138 397 535 B $3.00 140 380 520 B $3.00 126 354 480 B 0500 - 0600 $7.00 165 1,029 1,194 D $7.00 186 1029 1,215 E $7.00 182 979 1,161 D $5.45 213 954 1,167 D $5.45 193 844 1,037 D 0600 - 0700 $9.00 190 996 1,186 D $9.00 178 998 1,176 D $9.00 170 983 1,153 D $7.00 203 896 1,099 D $7.00 143 800 943 C 0700 - 0800 $9.00 165 898 1,063 D $9.00 135 936 1,071 D $9.00 116 845 961 C $7.00 154 837 991 C $7.00 124 702 826 C 0800 - 0900 $7.00 105 771 876 C $7.00 108 814 922 C $7.00 89 827 916 C $5.45 97 778 875 C $5.45 82 672 754 B 0900 - 1000 $5.45 99 563 662 B $5.45 82 665 747 B $5.45 93 641 734 B $3.00 85 633 718 B $3.00 101 615 716 B AM Time Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS 0400 - 0500 $3.00 113 315 428 B $3.00 141 426 567 B $3.00 148 412 560 B $3.00 159 415 574 B $3.00 134 366 500 B 0500 - 0600 $7.00 122 742 864 C $7.00 192 1,046 1,238 E $7.00 192 1,002 1,194 D $5.45 229 925 1,154 D $5.45 210 842 1,052 D 0600 - 0700 $9.00 90 637 727 B $9.00 199 1,030 1,229 E $9.00 202 1,011 1,213 E $7.00 236 963 1,199 D $7.00 188 794 982 C 0700 - 0800 $9.00 73 534 607 B $9.00 171 979 1,150 D $9.00 181 952 1,133 D $7.00 134 904 1,038 D $7.00 136 760 896 C 0800 - 0900 $7.00 82 551 633 B $7.00 105 886 991 C $7.00 91 807 898 C $5.45 100 861 961 C $5.45 126 745 871 C 0900 - 1000 $5.45 122 524 646 B $5.45 84 696 780 B $5.45 80 687 767 B $3.00 107 697 804 C $3.00 106 620 726 B AM Time Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS 0400 - 0500 $3.00 159 445 604 B $3.00 179 461 640 B $3.00 167 446 613 B $3.00 151 453 604 B $3.00 131 377 508 B 0500 - 0600 $7.00 242 1,001 1,243 E $7.00 226 1,040 1,266 E $7.00 241 1,014 1,255 E $5.45 177 1,077 1,254 E $5.45 223 911 1,134 D 0600 - 0700 $9.00 240 1,038 1,278 E $9.00 241 1,035 1,276 E $9.00 247 1,048 1,295 E $7.00 214 1,075 1,289 E $7.00 196 847 1,043 D 0700 - 0800 $9.00 162 1,030 1,192 D $9.00 197 1,116 1,313 E $9.00 166 1,000 1,166 D $7.00 164 931 1,095 D $7.00 160 773 933 C 0800 - 0900 $7.00 123 887 1,010 D $7.00 102 985 1,087 D $7.00 112 877 989 C $5.45 98 887 985 C $5.45 124 746 870 C 0900 - 1000 $5.45 89 657 746 B $5.45 83 685 768 B $5.45 102 849 951 C $3.00 119 793 912 C $3.00 101 661 762 B AM Time Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS 0400 - 0500 $3.00 161 466 627 B 0500 - 0600 $7.00 250 1,033 1,283 E 0600 - 0700 $9.00 250 1,096 1,346 E 0700 - 0800 $9.00 145 1,016 1,161 D 0800 - 0900 $7.00 84 885 969 C 0900 - 1000 $5.45 95 628 723 B Thursday 02/03/22 Friday 02/04/22Monday01/31/22 Tuesday 02/01/22 Wednesday 02/02/22 Thursday 01/27/22 Friday 01/28/22Monday01/24/22 Tuesday 01/25/22 Wednesday 01/26/22 Wednesday 01/19/22 Thursday 01/20/22 Friday 01/21/22Monday01/17/22 Tuesday 01/18/22 Thursday 01/13/22 Friday 01/14/22Monday01/10/22 Tuesday 01/11/22 Wednesday 01/12/22 Wednesday 01/05/22 Thursday 01/06/22 Friday 01/07/22Monday01/03/22 Tuesday 01/04/22 76 17 RCTC OPERATIONAL HIGHLIGHTS On-Road Operations RCTC Freeway Service Patrol responded to 75 calls during the month of January. Of those calls, 52 were to assist disabled vehicles, 10 calls to remove debris, and 13 were in response to accidents that affected the Express Lanes. 91 Express Lanes BOS Development Update In February 2021, Cofiroute USA, LLC (CUSA) notified OCTA and the Riverside County Transportation Commission (RCTC) of a delay to the implementation of the new BOS for the 91 Express Lanes for both Orange and Riverside counties as a result of the COVID-19 pandemic. CUSA is the current operator of the 91 Express Lanes for both OCTA and RCTC (Agencies) and is the firm selected for the design, development, and implementation of the new BOS, as well as the customer service center operation. To address the potential delay of transitioning to the new operating agreement, in October 2019, an amendment to the existing operating agreement was executed which allowed for six one-month extension periods, from July 1, 2021 through December 31, 2021. In anticipation the transition will not occur by December 31, in October 2021, both the OCTA and RCTC Board of Directors approved a subsequent amendment which allowed for three one-month extensions, commencing January 1, 2022 through March 31, 2022. In January, the Agencies provided notice to CUSA that the second extension period, commencing February 1, 2022 through February 28, 2022 will be exercised. The Agencies intend to exercise the one-month options until the transition to the new back-office system occurs, which is anticipated to begin March 4, 2022 with go-live on March 7, 2022. 77 18 FINANCIAL HIGHLIGHTS RCTC RCTC 91 Express Lanes Operating Statement 1/31/2022 Description Budget Dollar $ Percent (%) Operating revenues: Toll Revenue 33,457,705.38$ 20,903,750.00$ 12,553,955.38$ 60.1 Fee Revenue 3,781,542.02 3,334,858.33 446,683.69 13.4 Total operating revenues 37,239,247.40 24,238,608.33 13,000,639.07 53.6 Operating expenses: Salaries and Benefits 294,647.86 497,466.67 202,818.81 40.8 Legal Services 40,092.07 121,741.67 81,649.60 67.1 Advisory Services 17,773.39 2,916.67 (14,856.72) (509.4) Audit and Accounting Fees 29,775.00 21,000.00 (8,775.00) (41.8) Service Fees - 10,908.33 10,908.33 100.0 Other Professional Services 267,041.98 732,550.00 465,508.02 63.5 Lease Expense 140,679.65 186,141.67 45,462.02 24.4 Operations 897,393.26 2,110,383.33 1,212,990.07 57.5 Utilities 8,257.60 37,975.00 29,717.40 78.3 Supplies and Materials 9,757.17 19,541.67 9,784.50 50.1 Membership and Subscription Fees 14,373.00 17,500.00 3,127.00 17.9 Office Equipment & Furniture (Non-Capital)- 46,666.67 46,666.67 100.0 Maintenance/Repairs 101,891.46 180,016.67 78,125.21 43.4 Training Seminars and Conferences 5,919.66 933.33 (4,986.33) (534.2) Transportation Expenses 257.90 1,458.33 1,200.43 82.3 Lodging - 758.33 758.33 100.0 Meals - 1,750.00 1,750.00 100.0 Other Staff Expenses 174.51 175.00 0.49 0.3 Advertising - 125,416.67 125,416.67 100.0 Program Management 23,527.81 48,475.00 24,947.19 51.5 Program Operations 3,787,671.23 4,884,950.00 1,097,278.77 22.5 Litigation Settlement 687.06 - (687.06) N/A Furniture & Equipment - 43,750.00 43,750.00 100.0 Improvements 24,997.50 32,083.33 7,085.83 22.1 Bad Debt Expense 66,782.90 - (66,782.90) N/A Total operating expenses 5,731,701.01 9,124,558.33 3,392,857.32 37.2 Operating income (loss)31,507,546.39 15,114,050.00 16,393,496.39 108.5 Nonoperating revenues (expenses): Interest Revenue (217,768.09) 87,208.33 (304,976.42) 349.7 Other Miscellaneous Revenue 39,066.36 - 39,066.36 N/A Loss on Refunding (6,733,662.41) - (6,733,662.41) N/A Principal Expense - - - N/A Interest Expense (13,895,832.03) (5,273,858.33) (8,621,973.70) 163.5 Total nonoperating revenues (expenses)(20,808,196.17) (5,186,650.00) (15,621,546.17) (301.2) Transfers In - - - N/A Transfers Out (165,622.29) (626,908.33) 461,286.04 (73.6) Net income (loss) 10,533,727.93$ 9,300,491.67$ 1,233,236.26$ 13.3 1 Unaudited YTD as of : YTD Variance Actual1 78 19 JOINT AGENCY TRIP AND REVENUE STATISTICS JOINT AGENCY TRAFFIC STATISTICS MULTI AGENCY TRIP AND REVENUE STATISTICS MONTH ENDING January 31, 2022 MTD Transactions by Agency Transactions Using Both Segments % Using Both Segments Revenue Westbound OCTA 664,568 351,554 53% $1,829,909 RCTC 604,651 351,554 58% $2,520,663 I -15 270,150 210,900 78% $1,003,974 McKinley 334,501 140,654 42% $1,516,689 Eastbound OCTA 682,867 435,293 64% $2,412,528 RCTC 529,480 435,293 82% $1,972,449 I -15 203,979 164,535 81%$533,025 McKinley 325,501 270,758 83% $1,439,424 79 20 JOINT AGENCY PERFORMANCE MEASURES JOINT AGENCY TRANSPONDER DISTRIBUTION Jan-22 Performance CUSTOMER SERVICE Call Wait Time Monthly Not to exceed 2 minutes 3:33 Abandon Rate Monthly No more than 4.0% 5.1% Customer Satisfaction Monthly At least 75 outbound calls 75 VIOLATION PROCESSING Response Time Monthly Within 2 business days of receipt 1.5 CUSA Violation Collection Rate Quarterly 70% or more CUSA Violation Collection Rate Annually 74% or more TRAFFIC OPERATIONS Initial & Secondary Reviews Monthly Equal to or less than 15 days 1.1 * Plate Misread Errors Monthly Equal to or less than 0.4% 0.02% ACCOUNTING Monthly No more than 3 0 Monthly No more than 3 0 INFORMATION TECHNOLOGY Back-office System Uptime Monthly 99% Availability 100% Network Uptime Monthly 99% Availability 100% CUSA = Cofiroute USA; CAS = OCTA Customer Assistance Specialists REPORTING REQUIREMENT Reporting P eriod PERFORMANCE STANDARD OCTA Exceptions RCTC Exceptions * Plate Misread Error performance is current after a 60-day hold-back period; therefore, percentage reported here is for two months prior to the month of this report. Tags % of Total Tags % of Total Issued To New Accounts 0 #DIV/0!0 0.0% 0 50.0% Additional Tags to Existing Accounts 0 #DIV/0!1 100.0% 0 0.0% Replacement Transponders 0 #DIV/0!0 0.0% 0 50.0% Total Issued 0 1 0 Returned Account Closures 1 2.4%5 0.6% Accounts Downsizing 40 97.6% 17 100.0% 546 67.5% Defective Transponders 258 31.9% Total Returned 41 17 808 FY 2021-22T21 TRANSPONDER DISTRIBUTION January-22 December-21 Average To-Date Tags % of Total Tags % of Total Issued To New Accounts 1,336 22.4% 1,623 25.6% 7,051 66.6% Additional Tags to Existing Accounts 4,620 77.6% 4,709 74.3% 3,521 33.3% Replacement Transponders 0 0.0% 3 0.0% 11 0.1% Total Issued 5,956 6,335 10,583 Returned Account Closures Accounts Downsizing Defective Transponders Total Returned 6C TRANSPONDER DISTRIBUTION January-22 December-21 FY 2021-22 Average To-Date 80 21 At the end of January 2022, the 91 Express Lanes had 159,802 active customer accounts and 624,458 transponders classified as assigned. Number of Accounts by FY As of January 31, 2022 Incoming Email Activity During January, the Anaheim Processing Center received 2,848 emails. 81 Orange County Transportation Authority Riverside County Transportation Commission Status Report February 2022 As of February 28, 2022 ATTACHMENT 2 82 2 Table of Contents Operations Overview OCTA ............................................................................................ 3 Traffic and Revenue Statistics for OCTA ......................................................................... 3 OCTA Traffic and Revenue Summary ............................................................................. 5 OCTA Eastbound Peak-Hour Volumes ........................................................................... 6 OCTA Westbound Peak-Hour Volumes .......................................................................... 7 OCTA Operational Highlights .......................................................................................... 8 Financial Highlights OCTA .............................................................................................. 9 Operations Overview RCTC .......................................................................................... 10 Traffic and Revenue Statistics for RCTC ....................................................................... 10 RCTC Traffic and Revenue Summary ........................................................................... 12 RCTC Peak-Hour Volumes ........................................................................................... 13 RCTC Eastbound Peak-Hour Volumes ......................................................................... 13 RCTC Westbound Peak-Hour Volumes ........................................................................ 15 RCTC Operational Highlights ........................................................................................ 17 Financial Highlights RCTC ............................................................................................ 18 Joint Agency Trip and Revenue Statistics ..................................................................... 19 Joint Agency Traffic Statistics ....................................................................................... 19 Joint Agency Performance Measures............................................................................ 20 Joint Agency Transponder Distribution.......................................................................... 20 Incoming Email Activity ................................................................................................. 21 83 3 OPERATIONS OVERVIEW OCTA TRAFFIC AND REVENUE STATISTICS FOR OCTA Total traffic volume on the 91 Express Lanes for February 2022 was 1,534,189. This represents a daily average of 54,792 vehicles. This is a 30.7 percent increase in total traffic volume from the same period last year, which totaled 1,173,619 and was the twelfth month of the State of California’s stay-at-home orders due to the coronavirus (COVID-19) pandemic. Potential toll revenue for February was $4,747,342, which represents an increase of 24.2 percent from the prior year’s total of $3,823,128. Carpool percentage for February was 23 percent as compared to the previous year’s rate of 20.8 percent. As compared to February 2020, traffic volume increased by 8 percent and revenue increased by 8.4 percent. Month-to-date traffic and revenue data is summarized in the table below. The following trip and revenue statistics tables represent all trips taken on the Orange County Transportation Authority (OCTA) 91 Express Lanes and associated potential revenue for the month of February 2022. Current Month-to-Date (MTD) as of February 28, 2022 Trips Feb-22 MTD Actual Feb-21 MTD Actual Yr 22-to-Yr 21 % Variance Feb-20 MTD Actual Yr 22-to-Yr 20 % Variance Full Toll Lanes 1,181,126 929,880 27.0% 1,077,494 9.6% 3+ Lanes 353,063 243,739 44.9% 343,333 2.8% Total Gross Trips 1,534,189 1,173,619 30.7% 1,420,827 8.0% Revenue Full Toll Lanes $4,693,058 $3,779,100 24.2% $4,316,423 8.7% 3+ Lanes $54,283 $44,028 23.3% $61,655 (12.0%) Total Gross Revenue $4,747,342 $3,823,128 24.2% $4,378,079 8.4% Average Revenue per Trip Average Full Toll Lanes $3.97 $4.06 (2.2%)$4.01 (1.0%) Average 3+ Lanes $0.15 $0.18 (16.7%)$0.18 (16.7%) Average Gross Revenue $3.09 $3.26 (5.2%)$3.08 0.3% 84 4 The 2022 fiscal year-to-date traffic volume increased by 42.6 percent and potential toll revenue increased by 35.3 percent, when compared with the same period last year. Year-to-date average revenue per trip is $3.09. Fiscal year-to-date traffic and revenue data are summarized in the table below. The following trip and revenue statistics tables represent all trips taken on the OCTA 91 Express Lanes and associated potential revenue for the months of July 2021 through February 2022. Fiscal Year (FY) 2021-22 Year-to-Date (YTD) as of February 28, 2022 Trips FY 2021-22 YTD Actual FY 20-21 YTD Actual Yr-to-Yr % Variance Full Toll Lanes 10,035,934 7,154,665 40.3% 3+ Lanes 2,996,152 1,982,329 51.1% Total Gross Trips 13,032,086 9,136,994 42.6% Revenue Full Toll Lanes $39,839,382 $29,360,497 35.7% 3+ Lanes $409,899 $387,639 5.7% Total Gross Revenue $40,249,280 $29,748,135 35.3% Average Revenue per Trip Average Full Toll Lanes $3.97 $4.10 (3.2%) Average 3+ Lanes $0.14 $0.20 (30.0%) Average Gross Revenue $3.09 $3.26 (5.2%) 85 5 OCTA Traffic and Revenue Summary The chart below reflects the total trips breakdown between full toll trips and high-occupancy vehicle (HOV3+) trips for FY 2021-22 on a monthly basis. The chart below reflects the gross potential revenue breakdown between full toll trips and HOV3+ trips for FY 2021-22 on a monthly basis. 86 6 OCTA EASTBOUND PEAK-HOUR VOLUMES Peak-hour traffic in the eastbound and westbound direction reached or exceeded 90 percent of defined capacity ten times during the month of February 2022. As demonstrated on the next chart, westbound peak-hour traffic volumes top out at 90 percent of defined capacity. PM Time Price HOV Vol. Cap. Price HOV Vol. Cap. Price HOV Vol. Cap. Price HOV Vol. Cap. Price HOV Vol. Cap. 1400 - 1500 $5.30 410 2,581 76% $5.30 354 2,704 80% $7.70 446 2,904 85% $8.35 514 2,936 86% 1500 - 1600 $4.75 556 3,342 98%$7.45 541 2,957 87%$7.45 532 3,072 90%$7.90 507 2,748 81% 1600 - 1700 $5.25 422 2,769 81% $6.50 383 2,843 84% $7.00 349 2,818 83% $6.95 448 2,645 78% 1700 - 1800 $4.90 505 2,894 85% $5.40 431 2,831 83% $6.70 465 2,936 86% $6.75 487 2,906 85% 1800 - 1900 $4.05 676 2,858 84% $4.05 596 2,847 84% $4.50 692 2,926 86% $6.75 722 2,847 84% 1900 - 2000 $3.95 402 1,548 46% $3.95 512 1,948 57% $5.75 470 1,900 56% $6.25 604 2,125 63% PM Time Price HOV Vol. Cap. Price HOV Vol. Cap. Price HOV Vol. Cap. Price HOV Vol. Cap. Price HOV Vol. Cap. 1400 - 1500 $5.30 392 2,681 79% $5.30 390 2,541 75% $5.30 938 1,651 49% $7.70 417 2,847 84% $8.35 477 2,855 84% 1500 - 1600 $5.65 508 2,928 86%$4.75 518 3,264 96%$7.45 584 2,962 87%$7.45 574 3,105 91%$7.90 534 2,797 82% 1600 - 1700 $5.10 424 2,842 84% $5.25 397 2,700 79% $6.50 386 2,793 82% $7.00 338 2,575 76% $6.95 414 2,648 78% 1700 - 1800 $4.95 426 2,923 86% $4.90 480 2,932 86% $5.40 466 2,819 83% $6.70 458 2,940 86% $6.75 475 2,682 79% 1800 - 1900 $5.65 654 2,891 85% $4.05 595 2,902 85% $4.05 603 2,804 82% $4.50 667 3,038 89% $6.75 654 2,874 85% 1900 - 2000 $3.95 435 1,654 49% $3.95 496 2,050 60% $3.95 587 2,469 73% $5.75 615 2,573 76% $6.25 599 2,345 69% PM Time Price HOV Vol. Cap. Price HOV Vol. Cap. Price HOV Vol. Cap. Price HOV Vol. Cap. Price HOV Vol. Cap. 1400 - 1500 $5.30 456 2,760 81% $5.30 381 2,638 78%$5.30 409 3,119 92%$7.70 448 2,951 87% $8.35 542 2,858 84% 1500 - 1600 $5.65 513 2,941 87%$4.75 505 3,468 102%$7.45 540 2,921 86% $7.45 531 2,970 87% $7.90 609 2,909 86% 1600 - 1700 $5.10 406 2,775 82% $5.25 389 2,612 77% $6.50 383 2,809 83% $7.00 276 1,873 55% $6.95 491 2,735 80% 1700 - 1800 $4.95 469 2,769 81% $4.90 412 2,720 80% $5.40 445 2,904 85% $6.70 268 1,304 38% $6.75 493 2,654 78% 1800 - 1900 $5.65 655 2,649 78% $4.05 623 2,672 79% $4.05 630 2,982 88% $4.50 608 2,972 87% $6.75 698 2,711 80% 1900 - 2000 $3.95 593 2,021 59% $3.95 553 2,299 68% $3.95 572 2,414 71% $5.75 736 2,839 84% $6.25 765 2,502 74% PM Time Price HOV Vol. Cap. Price HOV Vol. Cap. Price HOV Vol. Cap. Price HOV Vol. Cap. Price HOV Vol. Cap. 1400 - 1500 $5.30 577 2,634 77% $5.30 391 2,588 76%$5.30 415 3,073 90%$7.70 406 2,903 85% $8.35 424 2,857 84% 1500 - 1600 $5.65 647 2,912 86%$4.75 525 3,202 94%$7.45 526 3,005 88% $7.45 455 2,953 87%$7.90 568 3,089 91% 1600 - 1700 $5.10 442 2,476 73% $5.25 365 2,600 76% $6.50 393 3,020 89% $7.00 437 3,032 89% $6.95 505 2,744 81% 1700 - 1800 $4.95 513 2,272 67% $4.90 313 2,573 76% $5.40 469 2,911 86% $6.70 442 2,741 81% $6.75 529 2,705 80% 1800 - 1900 $5.65 561 1,797 53% $4.05 574 2,678 79% $4.05 649 2,920 86% $4.50 587 2,813 83% $6.75 683 2,721 80% 1900 - 2000 $3.95 503 1,404 41% $3.95 620 2,594 76% $3.95 486 2,039 60% $5.75 613 2,783 82% $6.25 678 2,569 76% PM Time Price HOV Vol. Cap. Price HOV Vol. Cap. Price HOV Vol. Cap. Price HOV Vol. Cap. Price HOV Vol. Cap. 1400 - 1500 $5.30 383 2,729 80% 1500 - 1600 $5.65 450 2,795 82% 1600 - 1700 $5.10 428 2,750 81% 1700 - 1800 $4.95 414 2,825 83% 1800 - 1900 $5.65 640 2,953 87% 1900 - 2000 $3.95 574 2,164 64% Thursday 02/03/22 Friday 02/04/22 Monday 02/07/22 Tuesday 02/08/22 Wednesday 02/09/22 Monday 01/31/22 Tuesday 02/01/22 Wednesday 02/02/22 Thursday 02/10/22 Friday 02/11/22 Monday 02/14/22 Tuesday 02/15/22 Wednesday 02/16/22 Thursday 02/17/22 Friday 02/18/22 Monday 02/21/22 Tuesday 02/22/22 Wednesday 02/23/22 Thursday 02/24/22 Friday 02/25/22 Monday 02/28/22 Tuesday 03/01/22 Wednesday 03/02/22 Thursday 03/03/22 Friday 03/04/22 87 7 OCTA WESTBOUND PEAK-HOUR VOLUMES AM Time Price HOV Vol. Cap. Price HOV Vol. Cap. Price HOV Vol. Cap. Price HOV Vol. Cap. Price HOV Vol. Cap. 0400 - 0500 $3.15 429 1,315 39% $3.15 466 1,534 45% $3.15 412 1,313 39% $3.15 350 1,113 33% 0500 - 0600 $5.10 702 2,604 77%$5.10 769 3,060 90%$5.10 703 2,631 77% $4.85 596 2,354 69% 0600 - 0700 $5.30 583 2,705 80% $5.30 596 2,718 80% $5.30 582 2,693 79% $5.10 555 2,478 73% 0700 - 0800 $5.80 520 2,505 74% $5.80 550 2,616 77% $5.80 533 2,442 72% $5.65 466 2,189 64% 0800 - 0900 $5.30 236 2,129 63% $5.30 264 2,112 62% $5.30 239 2,132 63% $5.10 249 1,917 56% 0900 - 1000 $4.20 229 1,699 50% $4.20 245 1,957 58% $4.20 258 1,882 55% $4.20 268 1,893 56% AM Time Price HOV Vol. Cap. Price HOV Vol. Cap. Price HOV Vol. Cap. Price HOV Vol. Cap. Price HOV Vol. Cap. 0400 - 0500 $3.15 443 1,407 41% $3.15 482 1,454 43% $3.15 451 1,372 40% $3.15 415 1,339 39% $3.15 351 1,148 34% 0500 - 0600 $5.10 728 2,698 79% $5.10 740 2,674 79% $5.10 714 2,722 80% $5.10 705 2,709 80% $4.85 536 2,161 64% 0600 - 0700 $5.30 555 2,639 78% $5.30 603 2,867 84% $5.30 615 2,841 84% $5.30 592 2,888 85% $5.10 502 2,482 73% 0700 - 0800 $5.80 558 2,791 82% $5.80 530 2,585 76% $5.80 547 2,798 82% $5.80 558 2,676 79% $5.65 455 2,176 64% 0800 - 0900 $5.30 330 2,391 70% $5.30 288 2,523 74% $5.30 267 2,303 68% $5.30 330 2,533 75% $5.10 280 2,076 61% 0900 - 1000 $4.20 308 2,352 69% $4.20 249 2,122 62% $4.20 307 2,215 65% $4.20 313 2,376 70% $4.20 290 1,816 53% AM Time Price HOV Vol. Cap. Price HOV Vol. Cap. Price HOV Vol. Cap. Price HOV Vol. Cap. Price HOV Vol. Cap. 0400 - 0500 $3.15 375 1,192 35% $3.15 394 1,331 39% $3.15 441 1,319 39% $3.15 434 1,302 38% $3.15 352 1,122 33% 0500 - 0600 $5.10 652 2,569 76% $5.10 691 2,710 80% $5.10 718 2,614 77% $5.10 698 2,635 78% $4.85 586 2,265 67% 0600 - 0700 $5.30 487 2,491 73% $5.30 573 2,852 84% $5.30 588 2,818 83% $5.30 580 2,767 81% $5.10 518 2,481 73% 0700 - 0800 $5.80 471 2,437 72% $5.80 563 2,694 79% $5.80 535 2,709 80% $5.80 530 2,601 77% $5.65 476 2,133 63% 0800 - 0900 $5.30 313 1,997 59% $5.30 280 2,470 73% $5.30 302 2,254 66% $5.30 304 2,264 67% $5.10 311 2,095 62% 0900 - 1000 $4.20 360 2,239 66% $4.20 322 2,393 70% $4.20 323 2,186 64% $4.20 299 2,266 67% $4.20 457 2,102 62% AM Time Price HOV Vol. Cap. Price HOV Vol. Cap. Price HOV Vol. Cap. Price HOV Vol. Cap. Price HOV Vol. Cap. 0400 - 0500 $3.15 298 887 26% $3.15 442 1,355 40% $3.15 440 1,371 40% $3.15 392 1,118 33% $3.15 344 986 29% 0500 - 0600 $5.10 439 1,715 50% $5.10 692 2,668 78% $5.10 708 2,706 80% $5.10 657 2,491 73% $4.85 565 2,204 65% 0600 - 0700 $5.30 280 1,631 48% $5.30 630 2,975 88% $5.30 607 2,902 85% $5.30 604 2,850 84% $5.10 502 2,327 68% 0700 - 0800 $5.80 321 1,748 51% $5.80 591 2,900 85% $5.80 533 2,829 83% $5.80 590 2,798 82% $5.65 572 2,662 78% 0800 - 0900 $5.30 372 1,871 55% $5.30 307 2,561 75% $5.30 239 2,283 67% $5.30 281 2,365 70% $5.10 309 2,387 70% 0900 - 1000 $4.20 503 2,025 60% $4.20 329 2,558 75% $4.20 314 2,197 65% $4.20 298 2,346 69% $4.20 313 2,151 63% AM Time Price HOV Vol. Cap. Price HOV Vol. Cap. Price HOV Vol. Cap. Price HOV Vol. Cap. Price HOV Vol. Cap. 0400 - 0500 $3.15 372 1,116 33% 0500 - 0600 $5.10 646 2,568 76% 0600 - 0700 $5.30 608 2,956 87% 0700 - 0800 $5.80 572 2,790 82% 0800 - 0900 $5.30 350 2,492 73% 0900 - 1000 $4.20 315 2,225 65% Monday 01/31/22 Tuesday 02/01/22 Wednesday 02/02/22 Thursday 02/03/22 Friday 02/04/22 Monday 02/07/22 Tuesday 02/08/22 Wednesday 02/09/22 Thursday 02/10/22 Friday 02/11/22 Monday 02/14/22 Tuesday 02/15/22 Wednesday Monday 02/21/22 Tuesday 02/22/22 Wednesday 03/02/22 Thursday 02/17/22 Friday 02/18/22 02/23/22 Thursday 03/03/22 Friday 03/04/22 Thursday 02/24/22 Friday 02/25/22 02/16/22 Monday 02/28/22 Tuesday 03/01/22 Wednesday 88 8 OCTA OPERATIONAL HIGHLIGHTS 91 Express Lanes Back-Office System (BOS) Development Update In February 2021, Cofiroute USA, LLC (CUSA) notified OCTA and the Riverside County Transportation Commission (RCTC) of a delay to the implementation of the new BOS for the 91 Express Lanes for both Orange and Riverside counties as a result of the COVID-19 pandemic. CUSA is the current operator of the 91 Express Lanes for both OCTA and RCTC (Agencies) and is the firm selected for the design, development, and implementation of the new BOS, as well as the customer service center operation. To address the potential delay of transitioning to the new operating agreement, in October 2019, an amendment to the existing operating agreement was executed which allowed for six one-month extension periods, from July 1, 2021 through December 31, 2021. In anticipation the transition will not occur by December 31, in October 2021, both the OCTA and RCTC Board of Directors approved a subsequent amendment which allowed for three one-month extensions, commencing January 1, 2022 through March 31, 2022. In February, the Agencies provided notice to CUSA that the last extension period will be exercised. The Agencies intend to exercise the one-month options until the transition to the new back-office system occurs, which is anticipated to begin March 4, 2022 with go-live on March 7, 2022. 91 Express Lanes Toll Entrance Gantries Infrastructure Project Update OCTA entered into an agreement with the California Department of Transportation (Caltrans) to provide construction and construction management services for the 91 Express Lanes Toll Entrance Gantries Infrastructure Project. This project entails constructing new toll gantries infrastructure at the three entrances (Northbound 55, Eastbound 91 and Westbound 91) of the OCTA 91 Express Lanes. Caltrans advertised and awarded the project in March 2021 and May 2021, respectively. In June, the contract was executed and the project kickoff meeting was held in July. Pre-construction activities began in August and was followed with construction activities which commenced in September. In December, staff was notified of a drainage conflict with where the new Westbound 91 gantry was to be installed. Staff is working with the Plans, Specifications, and Estimates consultant and Caltrans to address the issue. The project is anticipated to be completed in Summer 2022. During the construction period, overnight closures and possibly, a few full weekend closures, will occur. Upon completion of the infrastructure project, Kapsch TrafficCom USA, Inc., the toll lanes system integrator for the 91 Express Lanes, will install new Electronic Toll and Traffic Management system equipment onto the new gantries. 89 9 FINANCIAL HIGHLIGHTS OCTA Capital Asset Activity During the eight months ending February 28, 2022, capital asset activities included payment of $663,993 attributing to the Electronic Toll and Traffic Management system project and $441,449 to the back-office system project. 90 10 OPERATIONS OVERVIEW RCTC TRAFFIC AND REVENUE STATISTICS FOR RCTC Total traffic volume on the 91 Express Lanes for February 2022 was 1,293,585. This represents a daily average of 46,199 vehicles. This is a 30.6 percent increase in total traffic volume from the same period last year, which totaled 990,668 and was the twelfth month of the State of California’s stay-at-home orders due to the coronavirus (COVID-19) pandemic. Potential toll revenue for February was $5,015,454, which represents an increase of 48.4 percent from the prior year’s total of $3,380,063. Carpool percentage for February was 21.7 percent as compared to the previous year’s rate of 20.1 percent. As compared to February 2020, traffic volume increased by 4.2 percent and revenue decreased by 10.6 percent. Month-to-date traffic and revenue data is summarized in the table below. The following trip and revenue statistics tables represent all trips taken on the Riverside County Transportation Commission (RCTC) 91 Express Lanes and associated potential revenue for the month of February 2022. Current Month-to-Date as of February 28, 2022 Trips FEB-22 MTD Actual Stantec MTD Projected # Variance % Variance FEB-21 MTD Actual Yr-to-Yr % Variance FEB-20 MTD Actual Yr 22-to-Yr 20 % Variance Full Toll Lanes 1,013,448 858,086 155,362 18.1% 791,824 28.0% 960,256 5.5% 3+ Lanes 280,137 292,629 (12,492) (4.3%)198,844 40.9% 281,637 (0.5%) Total Gross Trips 1,293,585 1,150,715 142,870 12.4% 990,668 30.6% 1,241,893 4.2% Revenue Full Toll Lanes $4,976,891 $3,800,471 $1,176,420 31.0% $3,343,629 48.8% $5,579,936 (10.8%) 3+ Lanes $38,563 $0 $38,563 $36,434 5.8% $30,461 26.6% Total Gross Revenue $5,015,454 $3,800,471 $1,214,983 32.0% $3,380,063 48.4% $5,610,397 (10.6%) Average Revenue per Trip Average Full Toll Lanes $4.91 $4.43 $0.48 10.8% $4.22 16.4% $5.81 (15.5%) Average 3+ Lanes $0.14 $0.00 $0.14 $0.18 (22.2%)$0.11 27.3% Average Gross Revenue $3.88 $3.30 $0.58 17.6% $3.41 13.8% $4.52 (14.2%) 91 11 The 2022 fiscal year-to-date traffic volume increased by 44 percent and potential toll revenue increased by 57.8 percent, when compared with the same period last year. Year-to-date average revenue per-trip is $3.73. Fiscal year-to-date traffic and revenue data are summarized in the table below. The following trip and revenue statistics tables represent all trips taken on the RCTC 91 Express Lanes and associated potential revenue for the months of July 2021 through February 2022. FY 2021-22 Year-to-Date as of February 28, 2022 Trips FY 2021-22 YTD Actual Stantec YTD Projected # Variance % Variance FY 2020-21 YTD Actual Yr-to-Yr % Variance Full Toll Lanes 8,715,531 7,390,843 1,324,688 17.9% 6,117,074 42.5% 3+ Lanes 2,385,586 2,603,829 (218,243) (8.4%)1,591,313 49.9% Total Gross Trips 11,101,117 9,994,672 1,106,445 11.1% 7,708,387 44.0% Revenue Full Toll Lanes $41,095,268 $32,143,986 $8,951,282 27.8% $25,970,762 58.2% 3+ Lanes $322,966 $0 $322,966 $280,928 15.0% Total Gross Revenue $41,418,234 $32,143,986 $9,274,248 28.9% $26,251,690 57.8% Average Revenue per Trip Average Full Toll Lanes $4.72 $4.35 $0.37 8.5% $4.25 11.1% Average 3+ Lanes $0.14 $0.00 $0.14 $0.18 (22.2%) Average Gross Revenue $3.73 $3.22 $0.51 15.8% $3.41 9.4% 92 12 RCTC Traffic and Revenue Summary The chart below reflects the total trips broken down between full toll lanes and HOV3+ lanes for FY 2021-22 on a monthly basis. The chart below reflects the gross potential revenue breakdown between full toll lanes and HOV3+ lanes for FY 2021-22 on a monthly basis. 93 13 RCTC PEAK-HOUR VOLUMES In February, several toll rates were adjusted. RCTC evaluates traffic volumes for peak period hours and adjusts rates according to the toll rate policy. RCTC EASTBOUND PEAK-HOUR VOLUMES Eastbound PM Peak - County Line to McKinley PM Time Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS 1400 - 1500 $7.05 188 858 1,046 D $9.15 175 907 1,082 D $12.25 224 1,045 1,269 E $26.80 259 1,020 1,279 E 1500 - 1600 $10.50 235 921 1,156 D $13.55 228 951 1,179 D $16.60 257 944 1,201 E $26.50 254 950 1,204 E 1600 - 1700 $5.45 201 937 1,138 D $7.05 184 956 1,140 D $8.45 189 956 1,145 D $15.60 257 872 1,129 D 1700 - 1800 $5.45 218 885 1,103 D $5.45 189 888 1,077 D $5.45 183 913 1,096 D $7.40 239 1,001 1,240 E 1800 - 1900 $5.45 298 832 1,130 D $5.45 236 867 1,103 D $5.45 298 859 1,157 D $5.45 305 869 1,174 D 1900 - 2000 $4.25 213 580 793 B $4.25 224 655 879 C $5.45 217 649 866 C $4.25 306 969 1,275 E PM Time Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS 1400 - 1500 $5.45 192 948 1,140 D $7.05 203 929 1,132 D $9.15 119 578 697 B $12.25 189 1,062 1,251 E $26.80 248 969 1,217 E 1500 - 1600 $7.75 233 941 1,174 D $9.80 231 891 1,122 D $12.85 273 1013 1,286 E $16.60 256 883 1,139 D $26.50 259 905 1,164 D 1600 - 1700 $5.45 186 882 1,068 D $5.45 212 919 1,131 D $5.45 199 1000 1,199 D $7.75 200 915 1,115 D $15.60 245 981 1,226 E 1700 - 1800 $5.45 197 882 1,079 D $5.45 193 944 1,137 D $5.45 208 947 1,155 D $5.45 226 910 1,136 D $7.05 228 967 1,195 D 1800 - 1900 $5.45 253 853 1,106 D $5.45 254 802 1,056 D $5.45 242 828 1,070 D $5.45 267 882 1,149 D $5.45 242 908 1,150 D 1900 - 2000 $2.30 206 604 810 C $4.25 221 661 882 C $4.25 272 829 1,101 D $5.45 285 924 1,209 E $4.25 323 844 1,167 D PM Time Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS 1400 - 1500 $5.45 237 1,103 1,340 F $7.05 154 952 1,106 D $9.15 200 1,027 1,227 E $12.25 203 1,073 1,276 E $26.80 337 916 1,253 E 1500 - 1600 $7.75 207 911 1,118 D $9.80 234 876 1,110 D $12.85 207 958 1,165 D $16.60 280 906 1,186 D $26.50 371 886 1,257 E 1600 - 1700 $5.45 210 940 1,150 D $5.45 198 920 1,118 D $5.45 197 948 1,145 D $7.75 171 772 943 C $15.60 340 906 1,246 E 1700 - 1800 $5.45 172 905 1,077 D $5.45 187 830 1,017 D $5.45 213 989 1,202 E $5.45 167 710 877 C $7.05 367 916 1,283 E 1800 - 1900 $5.45 256 846 1,102 D $5.45 271 748 1,019 D $5.45 265 901 1,166 D $5.45 316 1,021 1,337 F $5.45 344 869 1,213 E 1900 - 2000 $2.30 277 763 1,040 D $4.25 248 743 991 C $4.25 258 801 1,059 D $5.45 370 958 1,328 F $4.25 379 888 1,267 E PM Time Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS 1400 - 1500 $5.45 259 938 1,197 D $7.05 183 926 1,109 D $9.15 200 1,040 1,240 E $12.25 193 1,040 1,233 E $26.80 230 921 1,151 D 1500 - 1600 $7.75 298 943 1,241 E $9.80 250 858 1,108 D $12.85 242 948 1,190 D $16.60 193 959 1,152 D $26.50 400 1,175 1,575 F 1600 - 1700 $5.45 235 781 1,016 D $5.45 174 850 1,024 D $5.45 194 921 1,115 D $7.75 179 1,037 1,216 E $15.60 298 1,170 1,468 F 1700 - 1800 $5.45 244 659 903 C $5.45 183 784 967 C $5.45 220 811 1,031 D $5.45 209 953 1,162 D $7.05 311 972 1,283 E 1800 - 1900 $5.45 258 522 780 B $5.45 219 741 960 C $5.45 285 854 1,139 D $5.45 231 878 1,109 D $5.45 345 925 1,270 E 1900 - 2000 $2.30 216 383 599 B $4.25 275 845 1,120 D $4.25 194 621 815 C $5.45 260 890 1,150 D $4.25 338 827 1,165 D PM Time Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS 1400 - 1500 $5.45 202 1,114 1,316 F 1500 - 1600 $8.45 222 933 1,155 D 1600 - 1700 $7.05 179 969 1,148 D 1700 - 1800 $5.45 199 864 1,063 D 1800 - 1900 $5.45 205 662 867 C 1900 - 2000 $2.30 174 521 695 B Thursday 02/24/22 Friday 02/25/22 Monday 02/14/22 Tuesday 02/15/22 Wednesday 02/16/22 Wednesday 02/09/22 Thursday 02/10/22 Friday 02/11/22 02/17/22 Friday 02/18/22 Monday 02/07/22 Tuesday 02/08/22 Thursday Wednesday 02/23/22Monday02/21/22 Tuesday 02/22/22 Monday 02/28/22 Tuesday 03/01/22 Wednesday 03/02/22 Thursday 03/03/22 Friday 03/04/22 02/01/22 Wednesday 02/02/22 Thursday 02/03/22 Friday 02/04/22Monday01/31/22 Tuesday 94 14 Eastbound PM Peak - County Line to 15 SB Ontario PM Time Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS 1400 - 1500 $5.45 116 658 774 B $5.45 91 669 760 B $5.45 130 709 839 C $5.45 147 712 859 C 1500 - 1600 $5.45 122 684 806 C $5.45 105 706 811 C $5.45 124 731 855 C $5.45 118 622 740 B 1600 - 1700 $5.45 105 667 772 B $5.45 96 676 772 B $5.45 94 679 773 B $3.00 121 580 701 B 1700 - 1800 $3.00 111 585 696 B $3.00 91 644 735 B $3.00 120 643 763 B $3.00 104 651 755 B 1800 - 1900 $3.00 178 597 775 B $3.00 144 597 741 B $3.00 152 624 776 B $3.00 181 596 777 B 1900 - 2000 $3.00 118 410 528 B $3.00 122 526 648 B $3.00 146 514 660 B $3.00 188 555 743 B PM Time Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS 1400 - 1500 $5.45 118 656 774 B $5.45 114 702 816 C $5.45 58 414 472 B $5.45 114 750 864 C $5.45 134 679 813 C 1500 - 1600 $5.45 103 673 776 B $5.45 108 673 781 B $5.45 149 820 969 C $5.45 132 635 767 B $5.45 143 604 747 B 1600 - 1700 $3.00 100 604 704 B $5.45 92 652 744 B $5.45 92 646 738 B $5.45 95 589 684 B $3.00 110 599 709 B 1700 - 1800 $3.00 101 642 743 B $3.00 108 638 746 B $3.00 118 680 798 B $3.00 118 648 766 B $3.00 118 635 753 B 1800 - 1900 $3.00 151 587 738 B $3.00 149 612 761 B $3.00 147 603 750 B $3.00 139 665 804 C $3.00 182 601 783 B 1900 - 2000 $3.00 137 451 588 B $3.00 156 542 698 B $3.00 186 599 785 B $3.00 195 646 841 C $3.00 177 598 775 B PM Time Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS 1400 - 1500 $5.45 123 718 841 C $5.45 119 678 797 B $5.45 116 725 841 C $5.45 139 747 886 C $5.45 143 595 738 B 1500 - 1600 $5.45 124 673 797 B $5.45 114 700 814 C $5.45 129 740 869 C $5.45 119 661 780 B $5.45 159 532 691 B 1600 - 1700 $3.00 112 624 736 B $5.45 116 608 724 B $5.45 105 582 687 B $5.45 84 438 522 B $3.00 125 499 624 B 1700 - 1800 $3.00 102 613 715 B $3.00 93 600 693 B $3.00 114 630 744 B $3.00 72 442 514 B $3.00 163 515 678 B 1800 - 1900 $3.00 145 565 710 B $3.00 141 557 698 B $3.00 128 624 752 B $3.00 174 821 995 C $3.00 179 523 702 B 1900 - 2000 $3.00 150 515 665 B $3.00 181 621 802 C $3.00 148 641 789 B $3.00 216 684 900 C $3.00 205 517 722 B PM Time Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS 1400 - 1500 $5.45 174 600 774 B $5.45 114 714 828 C $5.45 140 759 899 C $5.45 130 692 822 C $5.45 119 613 732 B 1500 - 1600 $5.45 168 585 753 B $5.45 128 695 823 C $5.45 108 696 804 C $5.45 88 684 772 B $5.45 7 33 40 A 1600 - 1700 $3.00 118 558 676 B $5.45 90 553 643 B $5.45 105 684 789 B $5.45 89 656 745 B $3.00 41 92 133 A 1700 - 1800 $3.00 136 494 630 B $3.00 94 548 642 B $3.00 105 662 767 B $3.00 94 634 728 B $3.00 105 390 495 B 1800 - 1900 $3.00 151 373 524 B $3.00 139 560 699 B $3.00 159 630 789 B $3.00 132 623 755 B $3.00 166 558 724 B 1900 - 2000 $3.00 130 289 419 B $3.00 214 622 836 C $3.00 171 504 675 B $3.00 152 720 872 C $3.00 205 563 768 B PM Time Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS 1400 - 1500 $5.45 125 768 893 C 1500 - 1600 $5.45 93 661 754 B 1600 - 1700 $3.00 91 598 689 B 1700 - 1800 $3.00 98 643 741 B 1800 - 1900 $3.00 147 643 790 B 1900 - 2000 $3.00 133 527 660 B 02/10/22 Friday 02/11/22Monday02/07/22 Tuesday 02/08/22 Wednesday 02/09/22 Thursday Monday 02/21/22 Tuesday 02/22/22 Wednesday 02/23/22 Wednesday 02/16/22 Thursday 02/17/22 Friday 02/18/22Monday02/14/22 Tuesday 02/15/22 Monday 02/28/22 Tuesday 03/01/22 Thursday 02/24/22 Friday 02/25/22 Wednesday 03/02/22 Thursday 03/03/22 Friday 03/04/22 Monday 01/31/22 Tuesday 02/01/22 Wednesday 02/02/22 Thursday 02/03/22 Friday 02/04/22 95 15 RCTC WESTBOUND PEAK-HOUR VOLUMES Westbound AM Peak - McKinley to County Line AM Time Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS 0400 - 0500 $2.30 213 459 672 B $2.30 200 485 685 B $2.30 165 530 695 B $2.30 159 453 612 B 0500 - 0600 $11.20 382 1165 1,547 F $11.20 403 1207 1,610 F $9.45 347 1,182 1,529 F $5.45 297 1,036 1,333 E 0600 - 0700 $18.30 321 1022 1,343 E $18.30 326 1090 1,416 F $17.30 261 1,129 1,390 F $10.45 260 963 1,223 E 0700 - 0800 $14.30 308 1084 1,392 F $14.30 363 1103 1,466 F $13.30 313 1,027 1,340 E $9.40 264 941 1,205 E 0800 - 0900 $10.40 121 970 1,091 D $10.40 141 924 1,065 D $9.40 146 928 1,074 D $5.45 120 824 944 C 0900 - 1000 $7.05 117 604 721 B $7.05 146 806 952 C $7.05 130 763 893 C $4.25 139 725 864 C AM Time Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS 0400 - 0500 $2.30 204 523 727 B $2.30 227 477 704 B $2.30 173 513 686 B $2.30 169 495 664 B $2.30 127 394 521 B 0500 - 0600 $11.20 385 1,124 1,509 F $11.20 408 1099 1,507 F $11.20 380 1160 1,540 F $9.45 358 1,123 1,481 F $5.45 263 903 1,166 D 0600 - 0700 $17.30 296 1,056 1,352 F $18.30 348 1077 1,425 F $18.30 319 1090 1,409 F $17.30 305 1,175 1,480 F $10.45 233 1,149 1,382 F 0700 - 0800 $13.60 351 1,217 1,568 F $14.30 337 1166 1,503 F $14.30 348 1285 1,633 F $13.30 310 1,064 1,374 F $8.70 222 959 1,181 D 0800 - 0900 $8.70 223 1,079 1,302 E $9.70 166 1104 1,270 E $9.70 144 1050 1,194 D $8.70 194 1,172 1,366 F $5.45 119 873 992 C 0900 - 1000 $4.25 157 841 998 C $5.45 128 843 971 C $5.45 164 877 1,041 D $5.45 178 995 1,173 D $4.25 140 682 822 C AM Time Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS 0400 - 0500 $2.30 178 440 618 B $2.30 168 521 689 B $2.30 186 507 693 B $2.30 195 478 673 B $2.30 161 425 586 B 0500 - 0600 $11.20 363 1,104 1,467 F $11.20 326 1,223 1,549 F $11.20 389 1,111 1,500 F $9.45 353 1,153 1,506 F $5.45 297 917 1,214 E 0600 - 0700 $17.30 275 965 1,240 E $18.30 284 1,133 1,417 F $18.30 298 1,081 1,379 F $17.30 250 1,097 1,347 E $10.45 268 991 1,259 E 0700 - 0800 $13.60 274 1,032 1,306 E $14.30 341 1,238 1,579 F $14.30 327 1,190 1,517 F $13.30 309 1,191 1,500 F $8.70 261 922 1,183 D 0800 - 0900 $8.70 157 897 1,054 D $9.70 175 1,309 1,484 F $9.70 159 979 1,138 D $8.70 161 977 1,138 D $5.45 142 835 977 C 0900 - 1000 $4.25 176 851 1,027 D $5.45 183 869 1,052 D $5.45 155 862 1,017 D $5.45 148 985 1,133 D $4.25 234 764 998 C AM Time Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS 0400 - 0500 $2.30 151 334 485 B $2.30 196 521 717 B $2.30 270 742 1,012 D $2.30 193 539 732 B $2.30 153 424 577 B 0500 - 0600 $11.20 220 729 949 C $11.20 394 1,164 1,558 F $11.20 390 1,227 1,617 F $9.45 337 1,146 1,483 F $5.45 342 1,076 1,418 F 0600 - 0700 $17.30 154 628 782 B $18.30 289 1,104 1,393 F $18.30 335 1,097 1,432 F $17.30 305 1,110 1,415 F $10.45 269 855 1,124 D 0700 - 0800 $13.60 178 704 882 C $14.30 313 1,379 1,692 F $14.30 378 1,276 1,654 F $13.30 322 1,333 1,655 F $8.70 337 1,137 1,474 F 0800 - 0900 $8.70 183 690 873 C $9.70 165 1,291 1,456 F $9.70 145 980 1,125 D $8.70 168 1,036 1,204 E $5.45 170 1,076 1,246 E 0900 - 1000 $4.25 268 712 980 C $5.45 185 1,064 1,249 E $5.45 157 880 1,037 D $5.45 158 927 1,085 D $4.25 170 942 1,112 D AM Time Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS 0400 - 0500 $2.30 200 531 731 B 0500 - 0600 $11.20 355 1,203 1,558 F 0600 - 0700 $17.30 294 1,139 1,433 F 0700 - 0800 $14.30 308 1,294 1,602 F 0800 - 0900 $9.40 161 1,077 1,238 E 0900 - 1000 $5.45 174 885 1,059 D 02/18/22Thursday 03/03/22 Friday 03/04/22 Thursday 02/24/22 Friday 02/25/22 Thursday Monday 02/14/22 Tuesday 02/15/22 Wednesday 02/16/22 Wednesday 02/09/22 Thursday 02/10/22 Friday 02/11/22Monday02/07/22 Tuesday 02/08/22 02/17/22 Friday Monday 02/28/22 Tuesday 03/01/22 Wednesday 03/02/22 Wednesday 02/23/22Monday02/21/22 Tuesday 02/22/22 02/02/22 Thursday 02/03/22 Friday 02/04/22Monday01/31/22 Tuesday 02/01/22 Wednesday 96 16 Westbound AM Peak - I-15 North to County Line AM Time Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS 0400 - 0500 $3.00 149 467 616 B $3.00 167 451 618 B $3.00 115 453 568 B $3.00 115 393 508 B 0500 - 0600 $7.00 237 1049 1,286 E $7.00 257 1086 1,343 E $5.45 184 1,083 1,267 E $5.45 179 930 1,109 D 0600 - 0700 $9.00 229 1082 1,311 E $9.00 244 1137 1,381 E $7.00 197 1,119 1,316 E $7.00 186 958 1,144 D 0700 - 0800 $9.00 184 1123 1,307 E $9.00 190 1089 1,279 E $7.00 174 949 1,123 D $7.00 137 901 1,038 D 0800 - 0900 $7.00 79 1014 1,093 D $7.00 101 883 984 C $5.45 109 970 1,079 D $5.45 96 840 936 C 0900 - 1000 $5.45 86 719 805 C $5.45 99 886 985 C $3.00 110 800 910 C $3.00 124 751 875 C AM Time Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS 0400 - 0500 $3.00 157 482 639 B $3.00 174 495 669 B $3.00 122 517 639 B $3.00 128 502 630 B $3.00 105 418 523 B 0500 - 0600 $7.00 281 1,052 1,333 E $7.00 257 1029 1,286 E $7.00 210 1033 1,243 E $7.00 250 1,018 1,268 E $5.45 154 939 1,093 D 0600 - 0700 $9.00 241 1,112 1,353 E $9.00 246 1198 1,444 F $9.00 212 1203 1,415 F $9.00 217 1,183 1,400 E $7.00 120 991 1,111 D 0700 - 0800 $9.00 213 1,080 1,293 E $9.00 179 1048 1,227 E $9.00 170 1084 1,254 E $9.00 197 1,079 1,276 E $7.00 144 906 1,050 D 0800 - 0900 $7.00 107 978 1,085 D $7.00 121 1062 1,183 D $7.00 95 979 1,074 D $7.00 118 1,097 1,215 E $5.45 109 928 1,037 D 0900 - 1000 $5.45 108 854 962 C $5.45 101 918 1,019 D $5.45 123 955 1,078 D $5.45 129 963 1,092 D $3.00 103 730 833 C AM Time Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS 0400 - 0500 $3.00 149 418 567 B $3.00 126 517 643 B $3.00 145 458 603 B $3.00 164 471 635 B $3.00 121 391 512 B 0500 - 0600 $7.00 218 1,030 1,248 E $7.00 191 1,140 1,331 E $7.00 235 924 1,159 D $7.00 213 1,052 1,265 E $5.45 213 864 1,077 D 0600 - 0700 $9.00 212 1,073 1,285 E $9.00 199 1,222 1,421 F $9.00 238 1,199 1,437 F $9.00 200 1,153 1,353 E $7.00 195 948 1,143 D 0700 - 0800 $9.00 169 988 1,157 D $9.00 195 1,145 1,340 E $9.00 174 1,171 1,345 E $9.00 174 1,056 1,230 E $7.00 154 810 964 C 0800 - 0900 $7.00 120 786 906 C $7.00 97 1,057 1,154 D $7.00 92 1,025 1,117 D $7.00 102 994 1,096 D $5.45 132 923 1,055 D 0900 - 1000 $5.45 115 756 871 C $5.45 100 919 1,019 D $5.45 127 960 1,087 D $5.45 131 982 1,113 D $3.00 203 770 973 C AM Time Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS 0400 - 0500 $3.00 100 289 389 A $3.00 150 507 657 B $3.00 165 506 671 B $3.00 146 469 615 B $3.00 134 404 538 B 0500 - 0600 $7.00 159 646 805 C $7.00 250 1,048 1,298 E $7.00 253 1,098 1,351 E $7.00 192 1,097 1,289 E $5.45 203 929 1,132 D 0600 - 0700 $9.00 123 646 769 B $9.00 222 1,271 1,493 F $9.00 254 1,166 1,420 F $9.00 206 1,224 1,430 F $7.00 228 977 1,205 E 0700 - 0800 $9.00 98 593 691 B $9.00 182 1,212 1,394 E $9.00 191 1,150 1,341 E $9.00 163 1,101 1,264 E $7.00 139 953 1,092 D 0800 - 0900 $7.00 109 588 697 B $7.00 106 1,038 1,144 D $7.00 111 972 1,083 D $7.00 118 1,043 1,161 D $5.45 129 830 959 C 0900 - 1000 $5.45 152 603 755 B $5.45 127 907 1,034 D $5.45 149 898 1,047 D $5.45 115 866 981 C $3.00 110 729 839 C AM Time Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS 0400 - 0500 $3.00 152 463 615 B 0500 - 0600 $7.00 207 1,140 1,347 E 0600 - 0700 $9.00 222 1,179 1,401 F 0700 - 0800 $9.00 172 1,133 1,305 E 0800 - 0900 $7.00 100 1,064 1,164 D 0900 - 1000 $5.45 134 788 922 C Thursday 02/10/22 Friday 02/11/22Monday02/07/22 Tuesday 02/08/22 Wednesday 02/09/22 Monday 02/21/22 Tuesday 02/22/22 Wednesday 02/23/22 Wednesday 02/16/22 Thursday 02/17/22 Friday 02/18/22Monday02/14/22 Tuesday 02/15/22 Thursday 02/24/22 Friday 02/25/22 Thursday 03/03/22 Friday 03/04/22Monday02/28/22 Tuesday 03/01/22 Wednesday 03/02/22 Monday 01/31/22 Tuesday 02/01/22 Wednesday 02/02/22 Thursday 02/03/22 Friday 02/04/22 97 17 RCTC OPERATIONAL HIGHLIGHTS On-Road Operations RCTC Freeway Service Patrol responded to 121 calls during the month of February. Of those calls, 96 were to assist disabled vehicles, 14 calls to remove debris, and 11 were in response to accidents that affected the Express Lanes. 91 Express Lanes BOS Development Update In February 2021, Cofiroute USA, LLC (CUSA) notified OCTA and the Riverside County Transportation Commission (RCTC) of a delay to the implementation of the new BOS for the 91 Express Lanes for both Orange and Riverside counties as a result of the COVID-19 pandemic. CUSA is the current operator of the 91 Express Lanes for both OCTA and RCTC (Agencies) and is the firm selected for the design, development, and implementation of the new BOS, as well as the customer service center operation. To address the potential delay of transitioning to the new operating agreement, in October 2019, an amendment to the existing operating agreement was executed which allowed for six one-month extension periods, from July 1, 2021 through December 31, 2021. In anticipation the transition will not occur by December 31, in October 2021, both the OCTA and RCTC Board of Directors approved a subsequent amendment which allowed for three one-month extensions, commencing January 1, 2022 through March 31, 2022. In February, the Agencies provided notice to CUSA that the last extension period will be exercised. The Agencies intend to exercise the one-month options until the transition to the new back-office system occurs, which is anticipated to begin March 4, 2022 with go-live on March 7, 2022. 98 18 FINANCIAL HIGHLIGHTS RCTC RCTC 91 Express Lanes Operating Statement 2/28/2022 Description Budget Dollar $ Percent (%) Operating revenues: Toll Revenue 37,907,334.44$ 23,890,000.00$ 14,017,334.44$ 58.7 Fee Revenue 4,193,548.75 3,811,266.67 382,282.08 10.0 Total operating revenues 42,100,883.19 27,701,266.67 14,399,616.52 52.0 Operating expenses: Salaries and Benefits 354,891.83 568,533.33 213,641.50 37.6 Legal Services 41,388.76 139,133.33 97,744.57 70.3 Advisory Services 17,773.39 3,333.33 (14,440.06) (433.2) Audit and Accounting Fees 29,775.00 24,000.00 (5,775.00) (24.1) Service Fees - 12,466.67 12,466.67 100.0 Other Professional Services 300,525.38 837,200.00 536,674.62 64.1 Lease Expense 157,499.98 212,733.33 55,233.35 26.0 Operations 1,294,842.23 2,411,866.67 1,117,024.44 46.3 Utilities 9,378.77 43,400.00 34,021.23 78.4 Supplies and Materials 9,807.12 22,333.33 12,526.21 56.1 Membership and Subscription Fees 14,498.00 20,000.00 5,502.00 27.5 Office Equipment & Furniture (Non-Capital)- 53,333.33 53,333.33 100.0 Maintenance/Repairs 114,140.44 205,733.33 91,592.89 44.5 Training Seminars and Conferences 5,919.66 1,066.67 (4,852.99) (455.0) Transportation Expenses 257.90 1,666.67 1,408.77 84.5 Lodging - 866.67 866.67 100.0 Meals - 2,000.00 2,000.00 100.0 Other Staff Expenses 174.51 200.00 25.49 12.7 Advertising - 143,333.33 143,333.33 100.0 Program Management 27,925.47 55,400.00 27,474.53 49.6 Program Operations 4,403,752.06 5,582,800.00 1,179,047.94 21.1 Litigation Settlement 687.06 - (687.06) N/A Furniture & Equipment - 50,000.00 50,000.00 100.0 Improvements 24,997.50 36,666.67 11,669.17 31.8 Bad Debt Expense 76,390.63 - (76,390.63) N/A Total operating expenses 6,884,625.69 10,428,066.67 3,543,440.98 34.0 Operating income (loss)35,216,257.50 17,273,200.00 17,943,057.50 103.9 Nonoperating revenues (expenses): Interest Revenue (212,197.11) 99,666.67 (311,863.78) 312.9 Other Miscellaneous Revenue 39,070.71 - 39,070.71 N/A Loss on Refunding (6,733,662.41) - (6,733,662.41) N/A Principal Expense - - - N/A Interest Expense (13,895,832.03) (6,027,266.67) (7,868,565.36) 130.5 Total nonoperating revenues (expenses)(20,802,620.84) (5,927,600.00) (14,875,020.84) (250.9) Transfers In - - - N/A Transfers Out (167,221.19) (716,466.67) 549,245.48 (76.7) Net income (loss) 14,246,415.47$ 10,629,133.33$ 3,617,282.14$ 34.0 1 Unaudited YTD as of : YTD Variance Actual1 99 19 JOINT AGENCY TRIP AND REVENUE STATISTICS JOINT AGENCY TRAFFIC STATISTICS MULTI AGENCY TRIP AND REVENUE STATISTICS MONTH ENDING February 28, 2022 MTD Transactions by Agency Transactions Using Both Segments % Using Both Segments Revenue Westbound OCTA 769,084 445,398 58%$2,137,118 RCTC 689,658 445,398 65%$2,849,567 Eastbound OCTA 765,105 457,754 60%$2,610,223 RCTC 603,927 457,754 76%$2,165,887 100 20 JOINT AGENCY PERFORMANCE MEASURES JOINT AGENCY TRANSPONDER DISTRIBUTION Feb-22 Performance CUSTOMER SERVICE Call Wait Time Monthly Not to exceed 2 minutes 1:41 Abandon Rate Monthly No more than 4.0% 2.3% Customer Satisfaction Monthly At least 75 outbound calls 76 VIOLATION PROCESSING Response Time Monthly Within 2 business days of receipt 1.0 CUSA Violation Collection Rate Quarterly 70% or more CUSA Violation Collection Rate Annually 74% or more TRAFFIC OPERATIONS Initial & Secondary Reviews Monthly Equal to or less than 15 days 4.5 * Plate Misread Errors Monthly Equal to or less than 0.4% 0.01% ACCOUNTING Monthly No more than 3 0 Monthly No more than 3 0 INFORMATION TECHNOLOGY Back-office System Uptime Monthly 99% Availability 100% Network Uptime Monthly 99% Availability 100% CUSA = Cofiroute USA; CAS = OCTA Customer Assistance Specialists REPORTING REQUIREMENT Reporting P eriod PERFORMANCE STANDARD OCTA Exceptions RCTC Exceptions * Plate Misread Error performance is current after a 60-day hold-back period; therefore, percentage reported here is for two months prior to the month of this report. Tags % of Total Tags % of Total Issued To New Accounts 0 #DIV/0!0 #DIV/0!0 50.0% Additional Tags to Existing Accounts 0 #DIV/0!0 #DIV/0!0 0.0% Replacement Transponders 0 #DIV/0!0 #DIV/0!0 50.0% Total Issued 0 0 0 Returned Account Closures 4 0.4% 1 2.4% 5 0.6% Accounts Downsizing 1,067 99.6% 40 97.6% 611 72.6% Defective Transponders 225 26.8% Total Returned 1,071 41 841 FY 2021-22T21 TRANSPONDER DISTRIBUTION February-22 January-22 Average To-Date Tags % of Total Tags % of Total Issued To New Accounts 1,517 25.0% 1,336 22.4% 6,376 62.4% Additional Tags to Existing Accounts 4,547 74.9% 4,620 77.6% 3,830 37.5% Replacement Transponders 3 0.0% 0 0.0% 10 0.1% Total Issued 6,067 5,956 10,216 Returned Account Closures Accounts Downsizing Defective Transponders Total Returned 6C TRANSPONDER DISTRIBUTION February-22 January-22 FY 2021-22 Average To-Date 101 21 At the end of February 2022, the 91 Express Lanes had 160,386 active customer accounts and 626,532 transponders classified as assigned. Number of Accounts by FY As of February 28, 2022 Incoming Email Activity During February, the Anaheim Processing Center received 2,795 emails. 102 Orange County Transportation Authority Riverside County Transportation Commission Status Report March 2022 As of March 31, 2022 ATTACHMENT 3 103 2 Table of Contents Operations Overview OCTA ............................................................................................ 3 Traffic and Revenue Statistics for OCTA ......................................................................... 3 OCTA Traffic and Revenue Summary ............................................................................. 5 OCTA Eastbound Peak-Hour Volumes ........................................................................... 6 OCTA Westbound Peak-Hour Volumes .......................................................................... 7 OCTA Operational Highlights .......................................................................................... 8 Financial Highlights OCTA .............................................................................................. 9 Operations Overview RCTC .......................................................................................... 10 Traffic and Revenue Statistics for RCTC ....................................................................... 10 RCTC Traffic and Revenue Summary ........................................................................... 12 RCTC Peak-Hour Volumes ........................................................................................... 13 RCTC Eastbound Peak-Hour Volumes ......................................................................... 13 RCTC Westbound Peak-Hour Volumes ........................................................................ 15 RCTC Operational Highlights ........................................................................................ 17 Financial Highlights RCTC ............................................................................................ 18 Joint Agency Trip and Revenue Statistics ..................................................................... 19 Joint Agency Traffic Statistics ....................................................................................... 19 Joint Agency Performance Measures............................................................................ 20 Joint Agency Transponder Distribution.......................................................................... 20 104 3 OPERATIONS OVERVIEW OCTA TRAFFIC AND REVENUE STATISTICS FOR OCTA Total traffic volume on the 91 Express Lanes for March 2022 was 1,690,551. This represents a daily average of 54,534 vehicles. This is an 18.5 percent increase in total traffic volume from the same period last year, which totaled 1,426,041 and was the thirteenth month of the State of California’s stay-at-home orders due to the coronavirus (COVID-19) pandemic. Potential toll revenue for March was $5,304,421, which represents an increase of 16 percent from the prior year’s total of $4,573,327. Carpool percentage for March was 22.4 percent as compared to the previous year’s rate of 20.2 percent. As compared to March 2019, traffic volume increased by 9.8 percent and revenue increased by 16.8 percent. Month-to-date traffic and revenue data is summarized in the table below. The following trip and revenue statistics tables represent all trips taken on the Orange County Transportation Authority (OCTA) 91 Express Lanes and associated potential revenue for the month of March 2022. Current Month-to-Date (MTD) as of March 31, 2022 Trips Mar-22 MTD Actual Mar-21 MTD Actual Yr 22-to-Yr 21 % Variance Mar-19 MTD Actual Yr 22-to-Yr 19 % Variance Full Toll Lanes 1,312,259 1,138,068 15.3% 1,137,488 15.4% 3+ Lanes 378,292 287,973 31.4% 401,769 (5.8%) Total Gross Trips 1,690,551 1,426,041 18.5% 1,539,257 9.8% Revenue Full Toll Lanes $5,218,009 $4,526,675 15.3% $4,464,988 16.9% 3+ Lanes $86,413 $46,652 85.2% $77,440 11.6% Total Gross Revenue $5,304,421 $4,573,327 16.0% $4,542,427 16.8% Average Revenue per Trip Average Full Toll Lanes $3.98 $3.98 0.0% $3.93 1.3% Average 3+ Lanes $0.23 $0.16 43.8% $0.19 21.1% Average Gross Revenue $3.14 $3.21 (2.2%)$2.95 6.4% 105 4 The 2022 fiscal year-to-date traffic volume increased by 39.4 percent and potential toll revenue increased by 32.7 percent, when compared with the same period last year. Year-to-date average revenue per trip is $3.09. Fiscal year-to-date traffic and revenue data are summarized in the table below. The following trip and revenue statistics tables represent all trips taken on the OCTA 91 Express Lanes and associated potential revenue for the months of July 2021 through March 2022. Fiscal Year (FY) 2021-22 Year-to-Date (YTD) as of March 31, 2022 Trips FY 2021-22 YTD Actual FY 20-21 YTD Actual Yr-to-Yr % Variance Full Toll Lanes 11,348,193 8,292,733 36.8% 3+ Lanes 3,374,444 2,270,302 48.6% Total Gross Trips 14,722,637 10,563,035 39.4% Revenue Full Toll Lanes $45,057,390 $33,887,172 33.0% 3+ Lanes $496,311 $434,291 14.3% Total Gross Revenue $45,553,702 $34,321,463 32.7% Average Revenue per Trip Average Full Toll Lanes $3.97 $4.09 (2.9%) Average 3+ Lanes $0.15 $0.19 (21.1%) Average Gross Revenue $3.09 $3.25 (4.9%) 106 5 OCTA Traffic and Revenue Summary The chart below reflects the total trips breakdown between full toll trips and high-occupancy vehicle (HOV3+) trips for FY 2021-22 on a monthly basis. The chart below reflects the gross potential revenue breakdown between full toll trips and HOV3+ trips for FY 2021-22 on a monthly basis. 107 6 OCTA EASTBOUND PEAK-HOUR VOLUMES Peak-hour traffic in the eastbound and westbound direction reached or exceeded 90 percent of defined capacity seven times during the month of March 2022. As demonstrated on the next chart, westbound peak-hour traffic volumes top out at 89 percent of defined capacity. PM Time Price HOV Vol. Cap. Price HOV Vol. Cap. Price HOV Vol. Cap. Price HOV Vol. Cap. Price HOV Vol. Cap. 1400 - 1500 $5.30 370 2,850 84% $5.30 429 3,034 89% $7.70 429 2,963 87% $8.35 428 2,923 86% 1500 - 1600 $4.75 450 2,946 87% $7.45 459 3,012 89% $7.45 475 2,919 86% $7.90 496 2,884 85% 1600 - 1700 $5.25 453 2,929 86% $6.50 435 2,954 87% $7.00 391 2,732 80% $6.95 511 2,851 84% 1700 - 1800 $4.90 397 2,601 77% $5.40 454 2,933 86% $6.70 470 2,830 83% $6.75 514 2,868 84% 1800 - 1900 $4.05 634 3,074 90%$4.05 608 2,885 85% $4.50 565 2,854 84% $6.75 501 2,212 65% 1900 - 2000 $3.95 595 2,471 73% $3.95 629 2,476 73% $5.75 671 2,783 82% $6.25 534 1,875 55% PM Time Price HOV Vol. Cap. Price HOV Vol. Cap. Price HOV Vol. Cap. Price HOV Vol. Cap. Price HOV Vol. Cap. 1400 - 1500 $5.30 374 2,698 79% $5.30 381 2,974 87% $5.30 430 2,998 88% $7.70 437 2,963 87%$8.35 538 3,053 90% 1500 - 1600 $5.65 482 2,822 83% $4.75 458 2,892 85%$7.45 482 3,103 91%$7.45 494 2,861 84% $7.90 534 2,814 83% 1600 - 1700 $5.10 433 2,857 84%$5.25 439 3,044 90%$6.50 451 3,036 89% $7.00 430 2,933 86% $6.95 532 2,844 84% 1700 - 1800 $4.95 415 2,999 88% $4.90 452 2,922 86% $5.40 463 2,972 87% $6.70 499 3,020 89% $6.75 497 2,820 83% 1800 - 1900 $5.65 617 2,741 81% $4.05 577 2,961 87% $4.05 618 2,926 86% $4.50 582 2,916 86% $6.75 580 2,411 71% 1900 - 2000 $3.95 408 1,758 52% $3.95 493 2,148 63% $3.95 482 2,171 64% $5.75 590 2,331 69% $6.25 585 2,047 60% PM Time Price HOV Vol. Cap. Price HOV Vol. Cap. Price HOV Vol. Cap. Price HOV Vol. Cap. Price HOV Vol. Cap. 1400 - 1500 $5.30 398 2,611 77% $5.30 400 2,837 83% $5.30 401 2,826 83% $7.70 414 2,894 85% $8.35 436 2,654 78% 1500 - 1600 $5.65 425 2,854 84%$4.75 500 3,121 92%$7.45 422 2,882 85% $7.45 454 2,879 85% $7.90 502 2,937 86% 1600 - 1700 $5.10 434 2,840 84% $5.25 442 2,945 87% $6.50 414 2,877 85% $7.00 417 2,830 83% $6.95 546 2,978 88% 1700 - 1800 $4.95 473 3,033 89% $4.90 487 3,161 93% $5.40 413 2,643 78% $6.70 425 2,709 80% $6.75 556 2,867 84% 1800 - 1900 $5.65 519 2,664 78% $4.05 575 2,966 87% $4.05 477 2,578 76% $4.50 566 3,000 88% $6.75 525 2,449 72% 1900 - 2000 $3.95 379 1,537 45% $3.95 400 1,850 54% $3.95 541 2,371 70% $5.75 535 2,060 61% $6.25 538 2,002 59% PM Time Price HOV Vol. Cap. Price HOV Vol. Cap. Price HOV Vol. Cap. Price HOV Vol. Cap. Price HOV Vol. Cap. 1400 - 1500 $5.30 389 2,501 74% $5.30 443 2,912 86% $5.30 473 3,038 89% $7.70 488 2,949 87%$8.35 559 3,103 91% 1500 - 1600 $5.65 492 2,706 80% $4.75 502 2,965 87% $7.45 486 2,862 84% $7.45 511 2,970 87% $7.90 530 2,851 84% 1600 - 1700 $5.10 407 2,655 78% $5.25 398 2,667 78% $6.50 391 2,737 81% $7.00 440 2,816 83% $6.95 517 2,776 82% 1700 - 1800 $4.95 490 2,984 88% $4.90 455 2,777 82% $5.40 490 2,898 85% $6.70 493 2,790 82% $6.75 559 2,826 83% 1800 - 1900 $5.65 530 2,618 77% $4.05 533 2,762 81% $4.05 604 3,003 88% $4.50 597 2,662 78% $6.75 670 2,783 82% 1900 - 2000 $3.95 416 1,598 47% $3.95 591 2,429 71% $3.95 515 2,119 62% $5.75 624 2,526 74% $6.25 655 2,311 68% PM Time Price HOV Vol. Cap. Price HOV Vol. Cap. Price HOV Vol. Cap. Price HOV Vol. Cap. Price HOV Vol. Cap. 1400 - 1500 $5.30 396 2,417 71% $5.30 452 2,711 80% $5.30 481 2,992 88% $7.70 469 2,931 86% 1500 - 1600 $5.65 470 2,648 78% $4.75 490 2,977 88% $7.45 542 2,969 87% $7.45 526 2,782 82% 1600 - 1700 $5.10 386 2,445 72%$5.25 507 3,088 91%$6.50 509 2,919 86% $7.00 483 2,862 84% 1700 - 1800 $4.95 346 2,151 63% $4.90 500 3,033 89% $5.40 520 2,937 86% $6.70 509 2,921 86% 1800 - 1900 $5.65 352 1,555 46% $4.05 537 2,394 70% $4.05 583 2,767 81% $4.50 646 2,788 82% 1900 - 2000 $3.95 359 1,237 36% $3.95 452 1,695 50% $3.95 550 1,994 59% $5.75 556 2,053 60% Thursday 03/03/22 Friday 03/04/22 Monday 03/07/22 Tuesday 03/08/22 Wednesday 03/09/22 Monday 02/28/22 Tuesday 03/01/22 Wednesday 03/02/22 Thursday 03/10/22 Friday 03/11/22 Monday 03/14/22 Tuesday 03/15/22 Wednesday 03/16/22 Thursday 03/17/22 Friday 03/18/22 Monday 03/21/22 Tuesday 03/22/22 Wednesday 03/23/22 Thursday 03/24/22 Friday 03/25/22 Monday 03/28/22 Tuesday 03/29/22 Wednesday 03/30/22 Thursday 03/31/22 Friday 04/01/22 108 7 OCTA WESTBOUND PEAK-HOUR VOLUMES AM Time Price HOV Vol. Cap. Price HOV Vol. Cap. Price HOV Vol. Cap. Price HOV Vol. Cap. Price HOV Vol. Cap. 0400 - 0500 $3.15 440 1,208 36% $3.15 415 1,199 35% $3.15 409 1,198 35% $3.15 313 886 26% 0500 - 0600 $5.10 723 2,842 84% $5.10 704 2,643 78% $5.10 692 2,632 77% $4.85 558 2,211 65% 0600 - 0700 $5.30 556 2,953 87% $5.30 618 2,896 85% $5.30 611 2,941 87% $5.10 554 2,524 74% 0700 - 0800 $5.80 618 2,976 88% $5.80 575 2,723 80% $5.80 599 2,814 83% $5.65 464 2,068 61% 0800 - 0900 $5.30 318 2,601 77% $5.30 312 2,326 68% $5.30 326 2,488 73% $5.10 240 1,774 52% 0900 - 1000 $4.20 309 2,363 70% $4.20 288 2,126 63% $4.20 335 2,355 69% $4.20 250 1,830 54% AM Time Price HOV Vol. Cap. Price HOV Vol. Cap. Price HOV Vol. Cap. Price HOV Vol. Cap. Price HOV Vol. Cap. 0400 - 0500 $3.15 384 1,143 34% $3.15 414 1,206 35% $3.15 406 1,153 34% $3.15 411 1,199 35% $3.15 369 963 28% 0500 - 0600 $5.10 678 2,642 78% $5.10 725 2,712 80% $5.10 695 2,676 79% $5.10 695 2,590 76% $4.85 585 2,233 66% 0600 - 0700 $5.30 578 2,856 84% $5.30 603 3,010 89% $5.30 604 2,912 86% $5.30 629 3,011 89% $5.10 550 2,663 78% 0700 - 0800 $5.80 577 2,651 78% $5.80 597 2,791 82% $5.80 594 2,815 83% $5.80 626 2,900 85% $5.65 520 2,186 64% 0800 - 0900 $5.30 324 2,413 71% $5.30 336 2,497 73% $5.30 352 2,482 73% $5.30 338 2,578 76% $5.10 289 2,109 62% 0900 - 1000 $4.20 338 2,303 68% $4.20 248 2,144 63% $4.20 341 2,551 75% $4.20 319 2,185 64% $4.20 309 1,943 57% AM Time Price HOV Vol. Cap. Price HOV Vol. Cap. Price HOV Vol. Cap. Price HOV Vol. Cap. Price HOV Vol. Cap. 0400 - 0500 $3.15 373 1,088 32% $3.15 401 1,159 34% $3.15 418 1,149 34% $3.15 426 1,127 33% $3.15 348 975 29% 0500 - 0600 $5.10 695 2,484 73% $5.10 724 2,610 77% $5.10 700 2,529 74% $5.10 766 2,944 87% $4.85 565 2,187 64% 0600 - 0700 $5.30 592 2,729 80% $5.30 616 2,977 88% $5.30 609 2,778 82% $5.30 622 2,876 85% $5.10 546 2,399 71% 0700 - 0800 $5.80 604 2,665 78% $5.80 573 2,703 80% $5.80 594 2,818 83% $5.80 582 2,648 78% $5.65 447 1,951 57% 0800 - 0900 $5.30 288 2,217 65% $5.30 281 2,468 73% $5.30 263 2,173 64% $5.30 310 2,303 68% $5.10 276 1,987 58% 0900 - 1000 $4.20 235 1,917 56% $4.20 256 2,268 67% $4.20 239 2,068 61% $4.20 305 2,307 68% $4.20 299 2,191 64% AM Time Price HOV Vol. Cap. Price HOV Vol. Cap. Price HOV Vol. Cap. Price HOV Vol. Cap. Price HOV Vol. Cap. 0400 - 0500 $3.15 406 1,158 34% $3.15 417 1,166 34% $3.15 400 1,109 33% $3.15 387 1,132 33% $3.15 351 957 28% 0500 - 0600 $5.10 689 2,617 77% $5.10 725 2,571 76% $5.10 712 2,581 76% $5.10 709 2,575 76% $4.85 640 2,261 67% 0600 - 0700 $5.30 561 2,804 82% $5.30 612 2,923 86% $5.30 629 2,874 85% $5.30 634 2,838 83% $5.10 517 2,411 71% 0700 - 0800 $5.80 555 2,656 78% $5.80 625 2,731 80% $5.80 567 2,615 77% $5.80 595 2,688 79% $5.65 500 2,151 63% 0800 - 0900 $5.30 366 2,446 72% $5.30 402 2,485 73% $5.30 372 2,341 69% $5.30 353 2,326 68% $5.10 336 2,042 60% 0900 - 1000 $4.20 374 2,426 71% $4.20 369 2,242 66% $4.20 387 2,237 66% $4.20 397 2,287 67% $4.20 371 2,094 62% AM Time Price HOV Vol. Cap. Price HOV Vol. Cap. Price HOV Vol. Cap. Price HOV Vol. Cap. Price HOV Vol. Cap. 0400 - 0500 $3.15 336 981 29% $3.15 376 1,060 31% $3.15 386 1,065 31% $3.15 317 1,042 31% 0500 - 0600 $5.10 582 2,188 64% $5.10 646 2,476 73% $5.10 678 2,487 73% $5.10 545 2,074 61% 0600 - 0700 $5.30 469 2,165 64% $5.30 610 2,800 82% $5.30 633 2,821 83% $5.30 445 2,280 67% 0700 - 0800 $5.80 455 2,064 61% $5.80 599 2,687 79% $5.80 584 2,805 83% $5.80 552 2,445 72% 0800 - 0900 $5.30 275 1,757 52% $5.30 372 2,397 71% $5.30 413 2,388 70% $5.30 518 3,007 88% 0900 - 1000 $4.20 253 1,574 46% $4.20 395 2,090 61% $4.20 420 2,142 63% $4.20 550 3,015 89% Monday 02/28/22 Tuesday 03/01/22 Wednesday 03/02/22 Thursday 03/03/22 Friday 03/04/22 Monday 03/07/22 Tuesday 03/08/22 Wednesday 03/09/22 Thursday 03/10/22 Friday 03/11/22 Monday 03/14/22 Tuesday 03/15/22 Wednesday Monday 03/21/22 Tuesday 03/22/22 Wednesday 03/30/22 Thursday 03/17/22 Friday 03/18/22 03/23/22 Thursday 03/31/22 Friday 04/01/22 Thursday 03/24/22 Friday 03/25/22 03/16/22 Monday 03/28/22 Tuesday 03/29/22 Wednesday 109 8 OCTA OPERATIONAL HIGHLIGHTS 91 Express Lanes Back-Office System (BOS) Development Update Over the weekend of March 4, Cofiroute USA, LLC (CUSA) began implementation and cutover activities for the new BOS for the 91 Express Lanes for both Orange and Riverside counties. On March 7th, the back-office system went live and began processing transactions received from the Electronic Toll and Traffic Management (ETTM) systems. CUSA, in addition to OCTA, Riverside County Transportation Commission, and project consultant staff, have been continuously monitoring the system and actively implementing fixes for any issues that arise. In addition to the back-office system going live on March 7th, the new 91 Express Lanes' website was launched. 91 Express Lanes Toll Entrance Gantries Infrastructure Project Update OCTA entered into an agreement with the California Department of Transportation (Caltrans) to provide construction and construction management services for the 91 Express Lanes Toll Entrance Gantries Infrastructure Project. This project entails constructing new toll gantries infrastructure at the three entrances (Northbound 55, Eastbound 91 and Westbound 91) of the OCTA 91 Express Lanes. Caltrans advertised and awarded the project in March 2021 and May 2021, respectively. In June, the contract was executed and the project kickoff meeting was held in July. Pre-construction activities began in August and was followed with construction activities which commenced in September. In the past several months, staff was made aware of several conflicts/issues at the gantry sites. Staff is working with the Plans, Specifications, and Estimates consultant and Caltrans to address these issues. Due to the conflicts, there will be a delay in site turnover to Kapsch TrafficCom USA, Inc (Kapsch), the toll lanes system integrator for the 91 Express Lanes. The site turnover is anticipated for Summer 2022, where then Kapsch will install new ETTM system equipment onto the new gantries. During the equipment installation period, overnight closures and possibly, a few full weekend closures, will occur. The ETTM installation is anticipated to be completed in Fall 2022. 110 9 FINANCIAL HIGHLIGHTS OCTA Capital Asset Activity During the nine months ending March 31, 2022, capital asset activities included payment of $663,993 attributing to the Electronic Toll and Traffic Management system project and $441,449 to the back-office system project. 111 10 OPERATIONS OVERVIEW RCTC TRAFFIC AND REVENUE STATISTICS FOR RCTC Total traffic volume on the 91 Express Lanes for March 2022 was 1,434,476. This represents a daily average of 46,273 vehicles. This is a 16.6 percent increase in total traffic volume from the same period last year, which totaled 1,230,614 and was the thirteenth month of the State of California’s stay-at-home orders due to the coronavirus (COVID-19) pandemic. Potential toll revenue for March was $5,591,791, which represents an increase of 34.8 percent from the prior year’s total of $4,147,141. Carpool percentage for March was 21.2 percent as compared to the previous year’s rate of 19.2 percent. As compared to March 2019, traffic volume increased by 9.4 percent and revenue increased by 9.7 percent. Month-to-date traffic and revenue data is summarized in the table below. The following trip and revenue statistics tables represent all trips taken on the Riverside County Transportation Commission (RCTC) 91 Express Lanes and associated potential revenue for the month of March 2022. Current Month-to-Date as of March 31, 2022 Trips MAR-22 MTD Actual Stantec MTD Projected # Variance % Variance MAR-21 MTD Actual Yr 22-to-Yr 21 % Variance MAR-19 MTD Actual Yr 22-to-Yr 19 % Variance Full Toll Lanes 1,130,257 999,443 130,814 13.1% 994,294 13.7% 991,552 14.0% 3+ Lanes 304,219 355,543 (51,324) (14.4%)236,320 28.7% 319,383 (4.7%) Total Gross Trips 1,434,476 1,354,986 79,490 5.9% 1,230,614 16.6% 1,310,935 9.4% Revenue Full Toll Lanes $5,529,300 $4,438,457 $1,090,843 24.6% $4,107,544 34.6% $5,057,871 9.3% 3+ Lanes $62,492 $0 $62,492 $39,597 57.8% $40,979 52.5% Total Gross Revenue $5,591,791 $4,438,457 $1,153,334 26.0% $4,147,141 34.8% $5,098,850 9.7% Average Revenue per Trip Average Full Toll Lanes $4.89 $4.44 $0.45 10.1% $4.13 18.4% $5.10 (4.1%) Average 3+ Lanes $0.21 $0.00 $0.21 $0.17 23.5% $0.13 61.5% Average Gross Revenue $3.90 $3.28 $0.62 18.9% $3.37 15.7% $3.89 0.3% 112 11 The 2022 fiscal year-to-date traffic volume increased by 40.2 percent and potential toll revenue increased by 54.6 percent, when compared with the same period last year. Year-to-date average revenue per-trip is $3.75. Fiscal year-to-date traffic and revenue data are summarized in the table below. The following trip and revenue statistics tables represent all trips taken on the RCTC 91 Express Lanes and associated potential revenue for the months of July 2021 through March 2022. FY 2021-22 Year-to-Date as of March 31, 2022 Trips FY 2021-22 YTD Actual Stantec YTD Projected # Variance % Variance FY 2020-21 YTD Actual Yr-to-Yr % Variance Full Toll Lanes 9,845,788 8,390,286 1,455,502 17.3% 7,111,368 38.5% 3+ Lanes 2,689,805 2,959,371 (269,566) (9.1%)1,827,633 47.2% Total Gross Trips 12,535,593 11,349,657 1,185,936 10.4% 8,939,001 40.2% Revenue Full Toll Lanes $46,624,568 $36,582,443 $10,042,125 27.5% $30,078,305 55.0% 3+ Lanes $385,457 $0 $385,457 $320,525 20.3% Total Gross Revenue $47,010,025 $36,582,443 $10,427,582 28.5% $30,398,831 54.6% Average Revenue per Trip Average Full Toll Lanes $4.74 $4.36 $0.38 8.7% $4.23 12.1% Average 3+ Lanes $0.14 $0.00 $0.14 $0.18 (22.2%) Average Gross Revenue $3.75 $3.22 $0.53 16.5% $3.40 10.3% 113 12 RCTC Traffic and Revenue Summary The chart below reflects the total trips broken down between full toll lanes and HOV3+ lanes for FY 2021-22 on a monthly basis. The chart below reflects the gross potential revenue breakdown between full toll lanes and HOV3+ lanes for FY 2021-22 on a monthly basis. 114 13 RCTC PEAK-HOUR VOLUMES In March, no toll rates were adjusted. RCTC evaluates traffic volumes for peak period hours and adjusts rates according to the toll rate policy. RCTC EASTBOUND PEAK-HOUR VOLUMES Eastbound PM Peak - County Line to McKinley PM Time Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS 1400 - 1500 $7.05 176 1029 1,205 E $9.15 199 1036 1,235 E $12.25 193 1,107 1,300 E $26.80 241 936 1,177 D 1500 - 1600 $9.80 239 948 1,187 D $12.85 246 958 1,204 E $16.60 243 959 1,202 E $26.50 267 888 1,155 D 1600 - 1700 $5.45 209 995 1,204 E $5.45 191 943 1,134 D $7.75 199 979 1,178 D $15.60 238 887 1,125 D 1700 - 1800 $5.45 183 834 1,017 D $5.45 190 940 1,130 D $5.45 221 923 1,144 D $7.05 237 875 1,112 D 1800 - 1900 $5.45 269 853 1,122 D $5.45 250 864 1,114 D $5.45 222 893 1,115 D $5.45 247 712 959 C 1900 - 2000 $4.25 251 780 1,031 D $4.25 271 778 1,049 D $5.45 281 933 1,214 E $4.25 232 583 815 C PM Time Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS 1400 - 1500 $5.45 177 1,008 1,185 D $7.05 165 1035 1,200 D $9.15 220 1075 1,295 E $12.25 218 1,083 1,301 F $26.80 285 1,053 1,338 F 1500 - 1600 $7.75 251 921 1,172 D $9.80 225 982 1,207 E $12.85 243 1001 1,244 E $16.60 256 949 1,205 E $26.50 273 906 1,179 D 1600 - 1700 $5.45 187 921 1,108 D $5.45 189 979 1,168 D $5.45 211 1010 1,221 E $7.75 211 980 1,191 D $15.60 247 928 1,175 D 1700 - 1800 $5.45 183 865 1,048 D $5.45 177 939 1,116 D $5.45 226 896 1,122 D $5.45 225 938 1,163 D $7.05 225 877 1,102 D 1800 - 1900 $5.45 254 759 1,013 D $5.45 206 891 1,097 D $5.45 245 835 1,080 D $5.45 260 815 1,075 D $5.45 256 750 1,006 D 1900 - 2000 $2.30 212 578 790 B $4.25 215 695 910 C $4.25 206 754 960 C $5.45 255 739 994 C $4.25 229 633 862 C PM Time Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS 1400 - 1500 $5.45 184 957 1,141 D $7.05 185 972 1,157 D $9.15 191 1,105 1,296 E $12.25 190 1,062 1,252 E $26.80 206 875 1,081 D 1500 - 1600 $7.75 253 953 1,206 E $9.80 251 974 1,225 E $12.85 211 1,020 1,231 E $16.60 235 1,008 1,243 E $26.50 272 989 1,261 E 1600 - 1700 $5.45 200 969 1,169 D $5.45 207 988 1,195 D $5.45 214 1,022 1,236 E $7.75 216 992 1,208 E $15.60 254 933 1,187 D 1700 - 1800 $5.45 223 888 1,111 D $5.45 202 917 1,119 D $5.45 192 895 1,087 D $5.45 217 988 1,205 E $7.05 257 979 1,236 E 1800 - 1900 $5.45 253 811 1,064 D $5.45 212 916 1,128 D $5.45 228 863 1,091 D $5.45 220 925 1,145 D $5.45 262 847 1,109 D 1900 - 2000 $2.30 147 456 603 B $4.25 142 615 757 B $4.25 238 802 1,040 D $5.45 228 657 885 C $4.25 258 698 956 C PM Time Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS 1400 - 1500 $5.45 217 1,110 1,327 F $7.05 192 942 1,134 D $9.15 235 1,032 1,267 E $12.25 255 1,083 1,338 F $26.80 353 1,044 1,397 F 1500 - 1600 $7.75 268 876 1,144 D $9.80 286 1,021 1,307 F $12.85 298 945 1,243 E $16.60 313 988 1,301 F $26.50 366 933 1,299 E 1600 - 1700 $5.45 222 968 1,190 D $5.45 227 871 1,098 D $5.45 222 907 1,129 D $7.75 251 949 1,200 D $15.60 320 943 1,263 E 1700 - 1800 $5.45 242 948 1,190 D $5.45 210 861 1,071 D $5.45 268 959 1,227 E $5.45 216 955 1,171 D $7.05 311 1,017 1,328 F 1800 - 1900 $5.45 273 759 1,032 D $5.45 268 784 1,052 D $5.45 304 873 1,177 D $5.45 289 846 1,135 D $5.45 385 1,012 1,397 F 1900 - 2000 $2.30 177 492 669 B $4.25 321 743 1,064 D $4.25 273 679 952 C $5.45 333 837 1,170 D $4.25 362 909 1,271 E PM Time Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS 1400 - 1500 $5.45 191 914 1,105 D $7.05 192 940 1,132 D $9.15 217 1,018 1,235 E $12.25 198 1,075 1,273 E 1500 - 1600 $7.75 231 779 1,010 D $9.80 254 960 1,214 E $12.85 272 984 1,256 E $16.60 275 937 1,212 E 1600 - 1700 $5.45 155 672 827 C $5.45 201 966 1,167 D $5.45 229 987 1,216 E $7.75 241 954 1,195 D 1700 - 1800 $5.45 145 554 699 B $5.45 181 857 1,038 D $5.45 218 911 1,129 D $5.45 206 904 1,110 D 1800 - 1900 $5.45 135 445 580 B $5.45 223 719 942 C $5.45 260 839 1,099 D $5.45 281 872 1,153 D 1900 - 2000 $2.30 150 384 534 B $4.25 190 464 654 B $4.25 245 594 839 C $5.45 248 604 852 C 03/03/22 Friday 03/04/22Monday02/28/22 Tuesday 03/01/22 Wednesday 03/02/22 Thursday Monday 03/28/22 Tuesday 03/29/22 Wednesday 03/30/22 Thursday 03/31/22 Friday 04/01/22 03/08/22 Thursday Wednesday 03/23/22Monday03/21/22 Tuesday 03/22/22 Monday 03/14/22 Tuesday 03/15/22 Wednesday 03/16/22 Wednesday 03/09/22 Thursday 03/10/22 Friday 03/11/22 03/17/22 Friday 03/18/22 Monday 03/07/22 Tuesday Thursday 03/24/22 Friday 03/25/22 115 14 Eastbound PM Peak - County Line to 15 SB Ontario PM Time Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS 1400 - 1500 $5.45 126 784 910 C $5.45 133 808 941 C $5.45 134 776 910 C $5.45 128 680 808 C 1500 - 1600 $5.45 106 665 771 B $5.45 115 702 817 C $5.45 122 763 885 C $5.45 107 565 672 B 1600 - 1700 $5.45 104 644 748 B $5.45 108 623 731 B $5.45 79 741 820 C $3.00 122 566 688 B 1700 - 1800 $3.00 84 601 685 B $3.00 101 636 737 B $3.00 136 749 885 C $3.00 113 574 687 B 1800 - 1900 $3.00 151 661 812 C $3.00 146 631 777 B $3.00 130 774 904 C $3.00 113 500 613 B 1900 - 2000 $3.00 180 619 799 B $3.00 202 626 828 C $3.00 181 781 962 C $3.00 138 381 519 B PM Time Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS 1400 - 1500 $5.45 122 681 803 C $5.45 93 807 900 C $5.45 128 779 907 C $5.45 129 752 881 C $5.45 156 718 874 C 1500 - 1600 $5.45 126 663 789 B $5.45 94 675 769 B $5.45 131 667 798 B $5.45 108 670 778 B $5.45 120 656 776 B 1600 - 1700 $3.00 110 628 738 B $5.45 109 701 810 C $5.45 117 605 722 B $5.45 115 633 748 B $3.00 128 599 727 B 1700 - 1800 $3.00 115 671 786 B $3.00 109 627 736 B $3.00 102 604 706 B $3.00 122 644 766 B $3.00 111 592 703 B 1800 - 1900 $3.00 171 573 744 B $3.00 122 613 735 B $3.00 131 615 746 B $3.00 143 649 792 B $3.00 137 577 714 B 1900 - 2000 $3.00 105 418 523 B $3.00 132 580 712 B $3.00 134 562 696 B $3.00 151 650 801 C $3.00 158 445 603 B PM Time Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS 1400 - 1500 $5.45 122 622 744 B $5.45 118 813 931 C $5.45 127 804 931 C $5.45 110 767 877 C $5.45 114 625 739 B 1500 - 1600 $5.45 119 707 826 C $5.45 106 691 797 B $5.45 103 726 829 C $5.45 91 647 738 B $5.45 88 620 708 B 1600 - 1700 $3.00 107 579 686 B $5.45 103 635 738 B $5.45 100 586 686 B $5.45 112 618 730 B $3.00 114 649 763 B 1700 - 1800 $3.00 136 631 767 B $3.00 124 665 789 B $3.00 116 577 693 B $3.00 96 637 733 B $3.00 130 574 704 B 1800 - 1900 $3.00 117 566 683 B $3.00 108 647 755 B $3.00 107 612 719 B $3.00 122 682 804 C $3.00 142 546 688 B 1900 - 2000 $3.00 107 369 476 B $3.00 90 485 575 B $3.00 139 583 722 B $3.00 132 465 597 B $3.00 144 477 621 B PM Time Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS 1400 - 1500 $5.45 130 721 851 C $5.45 147 711 858 C $5.45 124 793 917 C $5.45 151 750 901 C $5.45 154 649 803 C 1500 - 1600 $5.45 111 617 728 B $5.45 114 674 788 B $5.45 136 671 807 C $5.45 102 649 751 B $5.45 188 573 761 B 1600 - 1700 $3.00 115 660 775 B $5.45 109 615 724 B $5.45 92 648 740 B $5.45 115 611 726 B $3.00 140 601 741 B 1700 - 1800 $3.00 125 640 765 B $3.00 151 582 733 B $3.00 104 618 722 B $3.00 109 569 678 B $3.00 129 573 702 B 1800 - 1900 $3.00 115 573 688 B $3.00 118 555 673 B $3.00 136 632 768 B $3.00 136 565 701 B $3.00 165 514 679 B 1900 - 2000 $3.00 97 375 472 B $3.00 152 583 735 B $3.00 157 530 687 B $3.00 155 621 776 B $3.00 158 493 651 B PM Time Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS 1400 - 1500 $5.45 136 688 824 C $5.45 131 636 767 B $5.45 135 702 837 C $5.45 122 751 873 C 1500 - 1600 $5.45 124 582 706 B $5.45 104 690 794 B $5.45 130 643 773 B $5.45 162 648 810 C 1600 - 1700 $3.00 110 535 645 B $5.45 129 706 835 C $5.45 150 625 775 B $5.45 111 658 769 B 1700 - 1800 $3.00 94 486 580 B $3.00 107 660 767 B $3.00 141 647 788 B $3.00 126 597 723 B 1800 - 1900 $3.00 73 308 381 A $3.00 142 537 679 B $3.00 139 562 701 B $3.00 172 571 743 B 1900 - 2000 $3.00 82 286 368 A $3.00 112 373 485 B $3.00 181 482 663 B $3.00 156 460 616 B Monday 02/28/22 Tuesday 03/01/22 Wednesday 03/02/22 Thursday 03/03/22 Friday 03/04/22 Wednesday 03/30/22 Thursday 03/31/22 Friday 04/01/22Monday 03/28/22 Tuesday 03/29/22 Thursday 03/24/22 Friday 03/25/22Monday03/21/22 Tuesday 03/22/22 Wednesday 03/23/22 Wednesday 03/16/22 Thursday 03/17/22 Friday 03/18/22Monday03/14/22 Tuesday 03/15/22 Monday 03/07/22 Tuesday 03/08/22 Wednesday 03/09/22 Thursday 03/10/22 Friday 03/11/22 116 15 RCTC WESTBOUND PEAK-HOUR VOLUMES Westbound AM Peak - McKinley to County Line AM Time Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS 0400 - 0500 $2.30 190 434 624 B $2.30 168 435 603 B $2.30 169 463 632 B $2.30 141 329 470 B 0500 - 0600 $11.20 351 1185 1,536 F $11.20 317 1132 1,449 F $9.45 360 1,147 1,507 F $5.45 291 871 1,162 D 0600 - 0700 $18.30 322 1336 1,658 F $18.30 355 1335 1,690 F $17.30 334 1,357 1,691 F $10.45 309 971 1,280 E 0700 - 0800 $14.30 342 1343 1,685 F $14.30 310 1239 1,549 F $13.30 310 1,303 1,613 F $8.70 279 893 1,172 D 0800 - 0900 $9.70 157 1300 1,457 F $9.70 171 1010 1,181 D $8.70 191 1,167 1,358 F $5.45 118 831 949 C 0900 - 1000 $5.45 171 1114 1,285 E $5.45 155 956 1,111 D $5.45 157 931 1,088 D $4.25 152 717 869 C 1533 AM Time Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS 0400 - 0500 $2.30 176 431 607 B $2.30 177 428 605 B $2.30 191 434 625 B $2.30 175 504 679 B $2.30 173 363 536 B 0500 - 0600 $11.20 341 1,113 1,454 F $11.20 385 1126 1,511 F $11.20 388 1100 1,488 F $9.45 333 1,086 1,419 F $5.45 312 946 1,258 E 0600 - 0700 $17.30 338 1,300 1,638 F $18.30 356 1375 1,731 F $18.30 373 1249 1,622 F $17.30 353 1,380 1,733 F $10.45 296 1,115 1,411 F 0700 - 0800 $13.60 317 1,257 1,574 F $14.30 373 1297 1,670 F $14.30 362 1254 1,616 F $13.30 316 1,314 1,630 F $8.70 317 844 1,161 D 0800 - 0900 $8.70 155 1,191 1,346 E $9.70 170 1149 1,319 E $9.70 193 1090 1,283 E $8.70 172 1,104 1,276 E $5.45 159 875 1,034 D 0900 - 1000 $4.25 179 1,005 1,184 D $5.45 160 819 979 C $5.45 164 1005 1,169 D $5.45 155 854 1,009 D $4.25 161 807 968 C AM Time Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS 0400 - 0500 $2.30 149 414 563 B $2.30 189 419 608 B $2.30 198 375 573 B $2.30 188 400 588 B $2.30 162 341 503 B 0500 - 0600 $11.20 335 1,048 1,383 F $11.20 378 1,063 1,441 F $11.20 366 1,027 1,393 F $9.45 427 1,100 1,527 F $5.45 327 928 1,255 E 0600 - 0700 $17.30 325 1,213 1,538 F $18.30 303 1,276 1,579 F $18.30 372 1,215 1,587 F $17.30 358 1,199 1,557 F $10.45 327 1,009 1,336 E 0700 - 0800 $13.60 316 1,147 1,463 F $14.30 326 1,180 1,506 F $14.30 327 1,161 1,488 F $13.30 310 1,061 1,371 F $8.70 229 657 886 C 0800 - 0900 $8.70 135 992 1,127 D $9.70 135 1,128 1,263 E $9.70 153 917 1,070 D $8.70 188 992 1,180 D $5.45 150 945 1,095 D 0900 - 1000 $4.25 120 810 930 C $5.45 138 933 1,071 D $5.45 139 1,077 1,216 E $5.45 145 897 1,042 D $4.25 146 736 882 C AM Time Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS 0400 - 0500 $2.30 187 415 602 B $2.30 172 413 585 B $2.30 172 400 572 B $2.30 163 404 567 B $2.30 156 326 482 B 0500 - 0600 $11.20 341 1,099 1,440 F $11.20 342 1,095 1,437 F $11.20 383 1,068 1,451 F $9.45 402 1,050 1,452 F $5.45 343 903 1,246 E 0600 - 0700 $17.30 343 1,218 1,561 F $18.30 311 1,297 1,608 F $18.30 376 1,205 1,581 F $17.30 353 1,219 1,572 F $10.45 300 1,017 1,317 E 0700 - 0800 $13.60 287 1,128 1,415 F $14.30 357 1,101 1,458 F $14.30 312 1,108 1,420 F $13.30 336 1,045 1,381 F $8.70 290 836 1,126 D 0800 - 0900 $8.70 196 984 1,180 D $9.70 238 1,003 1,241 E $9.70 219 945 1,164 D $8.70 194 979 1,173 D $5.45 179 792 971 C 0900 - 1000 $4.25 189 910 1,099 D $5.45 232 939 1,171 D $5.45 238 837 1,075 D $5.45 224 819 1,043 D $4.25 223 729 952 C AM Time Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS 0400 - 0500 $2.30 130 339 469 B $2.30 154 369 523 B $2.30 176 353 529 B $2.30 207 827 1,034 D 0500 - 0600 $11.20 255 873 1,128 D $11.20 317 1,109 1,426 F $11.20 376 1,026 1,402 F $9.45 281 1,313 1,594 F 0600 - 0700 $17.30 252 890 1,142 D $18.30 330 1,171 1,501 F $18.30 358 1,202 1,560 F $17.30 267 1,381 1,648 F 0700 - 0800 $13.60 228 829 1,057 D $14.30 336 1,066 1,402 F $14.30 364 1,137 1,501 F $13.30 408 1,275 1,683 F 0800 - 0900 $8.70 129 777 906 C $9.70 206 989 1,195 D $9.70 206 985 1,191 D $8.70 306 1,384 1,690 F 0900 - 1000 $4.25 139 646 785 B $5.45 176 742 918 C $5.45 197 816 1,013 D $5.45 253 1,313 1,566 F 03/03/22 Friday 03/04/22Monday02/28/22 Tuesday 03/01/22 Wednesday 03/02/22 Thursday Monday 03/28/22 Tuesday 03/29/22 Wednesday 03/30/22 Wednesday 03/23/22Monday03/21/22 Tuesday 03/22/22 Monday 03/14/22 Tuesday 03/15/22 Wednesday 03/16/22 Wednesday 03/09/22 Thursday 03/10/22 Friday 03/11/22Monday03/07/22 Tuesday 03/08/22 03/17/22 Friday 03/18/22Thursday 03/31/22 Friday 04/01/22 Thursday 03/24/22 Friday 03/25/22 Thursday 117 16 Westbound AM Peak - I-15 North to County Line AM Time Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS 0400 - 0500 $3.00 153 485 638 B $3.00 145 497 642 B $3.00 154 454 608 B $3.00 114 358 472 B 0500 - 0600 $7.00 193 1169 1,362 E $7.00 211 1109 1,320 E $7.00 195 1,114 1,309 E $5.45 189 873 1,062 D 0600 - 0700 $9.00 208 1244 1,452 F $9.00 215 1185 1,400 E $9.00 220 1,219 1,439 F $7.00 219 976 1,195 D 0700 - 0800 $9.00 181 1190 1,371 E $9.00 170 1156 1,326 E $9.00 169 1,159 1,328 E $7.00 138 878 1,016 D 0800 - 0900 $7.00 107 1035 1,142 D $7.00 119 964 1,083 D $7.00 109 1,071 1,180 D $5.45 85 731 816 C 0900 - 1000 $5.45 144 966 1,110 D $5.45 123 869 992 C $5.45 121 917 1,038 D $3.00 109 643 752 B AM Time Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS 0400 - 0500 $3.00 166 462 628 B $3.00 177 432 609 B $3.00 162 457 619 B $3.00 129 481 610 B $3.00 136 342 478 B 0500 - 0600 $7.00 251 1,085 1,336 E $7.00 218 1065 1,283 E $7.00 247 1070 1,317 E $7.00 214 1,125 1,339 E $5.45 190 904 1,094 D 0600 - 0700 $9.00 208 1,202 1,410 F $9.00 227 1205 1,432 F $9.00 247 1174 1,421 F $9.00 230 1,189 1,419 F $7.00 227 981 1,208 E 0700 - 0800 $9.00 179 1,134 1,313 E $9.00 175 1124 1,299 E $9.00 228 1117 1,345 E $9.00 197 1,094 1,291 E $7.00 178 930 1,108 D 0800 - 0900 $7.00 97 1,050 1,147 D $7.00 132 970 1,102 D $7.00 141 1018 1,159 D $7.00 127 1,049 1,176 D $5.45 123 834 957 C 0900 - 1000 $5.45 137 917 1,054 D $5.45 108 869 977 C $5.45 131 926 1,057 D $5.45 118 731 849 C $3.00 97 664 761 B AM Time Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS 0400 - 0500 $3.00 121 455 576 B $3.00 145 419 564 B $3.00 168 453 621 B $3.00 165 412 577 B $3.00 129 380 509 B 0500 - 0600 $7.00 215 1,012 1,227 E $7.00 240 1,098 1,338 E $7.00 258 1,049 1,307 E $7.00 248 1,032 1,280 E $5.45 186 868 1,054 D 0600 - 0700 $9.00 218 1,170 1,388 E $9.00 220 1,231 1,451 F $9.00 240 1,157 1,397 E $9.00 238 1,135 1,373 E $7.00 231 917 1,148 D 0700 - 0800 $9.00 168 1,045 1,213 E $9.00 160 1,129 1,289 E $9.00 193 1,062 1,255 E $9.00 200 1,045 1,245 E $7.00 160 888 1,048 D 0800 - 0900 $7.00 116 999 1,115 D $7.00 89 1,082 1,171 D $7.00 103 966 1,069 D $7.00 102 1,051 1,153 D $5.45 102 789 891 C 0900 - 1000 $5.45 97 772 869 C $5.45 101 832 933 C $5.45 124 858 982 C $5.45 122 875 997 C $3.00 124 691 815 C AM Time Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS 0400 - 0500 $3.00 158 468 626 B $3.00 150 464 614 B $3.00 150 436 586 B $3.00 146 414 560 B $3.00 146 348 494 B 0500 - 0600 $7.00 199 1,055 1,254 E $7.00 225 1,060 1,285 E $7.00 243 1,006 1,249 E $7.00 259 1,030 1,289 E $5.45 227 888 1,115 D 0600 - 0700 $9.00 208 1,153 1,361 E $9.00 237 1,242 1,479 F $9.00 237 1,123 1,360 E $9.00 240 1,091 1,331 E $7.00 214 887 1,101 D 0700 - 0800 $9.00 161 1,074 1,235 E $9.00 209 1,082 1,291 E $9.00 206 1,050 1,256 E $9.00 212 1,041 1,253 E $7.00 153 859 1,012 D 0800 - 0900 $7.00 121 934 1,055 D $7.00 138 1,010 1,148 D $7.00 100 980 1,080 D $7.00 133 1,003 1,136 D $5.45 92 820 912 C 0900 - 1000 $5.45 112 732 844 C $5.45 122 807 929 C $5.45 139 948 1,087 D $5.45 132 880 1,012 D $3.00 120 661 781 B AM Time Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS 0400 - 0500 $3.00 138 402 540 B $3.00 142 418 560 B $3.00 160 390 550 B $3.00 160 541 701 B 0500 - 0600 $7.00 163 860 1,023 D $7.00 185 1,024 1,209 E $7.00 239 1,042 1,281 E $7.00 197 1,140 1,337 E 0600 - 0700 $9.00 174 962 1,136 D $9.00 244 1,134 1,378 E $9.00 264 1,126 1,390 E $9.00 216 1,203 1,419 F 0700 - 0800 $9.00 154 908 1,062 D $9.00 220 1,117 1,337 E $9.00 235 1,157 1,392 E $9.00 295 1,245 1,540 F 0800 - 0900 $7.00 125 732 857 C $7.00 145 943 1,088 D $7.00 169 931 1,100 D $7.00 188 1,171 1,359 E 0900 - 1000 $5.45 104 575 679 B $5.45 154 761 915 C $5.45 164 795 959 C $5.45 177 835 1,012 D Monday 02/28/22 Tuesday 03/01/22 Wednesday 03/02/22 Thursday 03/03/22 Friday 03/04/22 Thursday 03/31/22 Friday 04/01/22Monday03/28/22 Tuesday 03/29/22 Wednesday 03/30/22 Thursday 03/24/22 Friday 03/25/22Monday03/21/22 Tuesday 03/22/22 Wednesday 03/23/22 Wednesday 03/16/22 Thursday 03/17/22 Friday 03/18/22Monday03/14/22 Tuesday 03/15/22 Monday 03/07/22 Tuesday 03/08/22 Wednesday 03/09/22 Thursday 03/10/22 Friday 03/11/22 118 17 RCTC OPERATIONAL HIGHLIGHTS On-Road Operations RCTC Freeway Service Patrol responded to 90 calls during the month of March. Of those calls, 76 were to assist disabled vehicles, 4 calls to remove debris, and 10 were in response to accidents that affected the Express Lanes. 91 Express Lanes BOS Development Update Over the weekend of March 4, Cofiroute USA, LLC (CUSA) began implementation and cutover activities for the new BOS for the 91 Express Lanes for both Orange and Riverside counties. On March 7th, the back-office system went live and began processing transactions received from the Electronic Toll and Traffic Management (ETTM) systems. CUSA, in addition to OCTA, Riverside County Transportation Commission, and project consultant staff, have been continuously monitoring the system and actively implementing fixes for any issues that arise. In addition to the back-office system going live on March 7th, the new 91 Express Lanes' website was launched. 119 18 FINANCIAL HIGHLIGHTS RCTC RCTC 91 Express Lanes Operating Statement 3/31/2022 Description Budget Dollar $ Percent (%) Operating revenues: Toll Revenue 40,036,797.68$ 26,876,250.00$ 13,160,547.68$ 49.0 Fee Revenue 4,518,996.15 4,287,675.00 231,321.15 5.4 Total operating revenues 44,555,793.83 31,163,925.00 13,391,868.83 43.0 Operating expenses: Salaries and Benefits 438,265.78 639,600.00 201,334.22 31.5 Legal Services 46,771.96 156,525.00 109,753.04 70.1 Advisory Services 34,540.19 3,750.00 (30,790.19) (821.1) Audit and Accounting Fees 29,775.00 27,000.00 (2,775.00) (10.3) Service Fees - 14,025.00 14,025.00 100.0 Other Professional Services 374,339.57 941,850.00 567,510.43 60.3 Lease Expense 203,737.51 239,325.00 35,587.49 14.9 Operations 1,380,454.82 2,713,350.00 1,332,895.18 49.1 Utilities 16,140.18 48,825.00 32,684.82 66.9 Supplies and Materials 9,857.07 25,125.00 15,267.93 60.8 Membership and Subscription Fees 14,498.00 22,500.00 8,002.00 35.6 Office Equipment & Furniture (Non-Capital)- 60,000.00 60,000.00 100.0 Maintenance/Repairs 146,639.45 231,450.00 84,810.55 36.6 Training Seminars and Conferences 5,919.66 1,200.00 (4,719.66) (393.3) Transportation Expenses 287.90 1,875.00 1,587.10 84.6 Lodging 651.78 975.00 323.22 33.2 Meals 130.00 2,250.00 2,120.00 94.2 Other Staff Expenses 174.51 225.00 50.49 22.4 Advertising - 161,250.00 161,250.00 100.0 Program Management 31,882.29 62,325.00 30,442.71 48.8 Program Operations 4,430,442.80 6,280,650.00 1,850,207.20 29.5 Litigation Settlement 687.06 - (687.06) N/A Furniture & Equipment - 56,250.00 56,250.00 100.0 Improvements 24,997.50 41,250.00 16,252.50 39.4 Bad Debt Expense 76,390.63 - (76,390.63) N/A Total operating expenses 7,266,583.66 11,731,575.00 4,464,991.34 38.1 Operating income (loss)37,289,210.17 19,432,350.00 17,856,860.17 91.9 Nonoperating revenues (expenses): Interest Revenue (333,053.85) 112,125.00 (445,178.85) 397.0 Other Miscellaneous Revenue 39,073.64 - 39,073.64 N/A Loss on Refunding (6,733,662.41) - (6,733,662.41) N/A Principal Expense - - - N/A Interest Expense (19,365,473.54) (6,780,675.00) (12,584,798.54) 185.6 Total nonoperating revenues (expenses)(26,393,116.16) (6,668,550.00) (19,724,566.16) (295.8) Transfers In - - - N/A Transfers Out (167,221.19) (806,025.00) 638,803.81 (79.3) Net income (loss) 10,728,872.82$ 11,957,775.00$ (1,228,902.18)$ (10.3) 1 Unaudited YTD as of : YTD Variance Actual 1 120 19 JOINT AGENCY TRIP AND REVENUE STATISTICS JOINT AGENCY TRAFFIC STATISTICS MULTI AGENCY TRIP AND REVENUE STATISTICS MONTH ENDING March 31, 2022 MTD Transactions by Agency Transactions Using Both Segments % Using Both Segments Revenue Westbound OCTA 843,224 605,202 72% $2,365,751.90 RCTC 767,114 605,202 79% $3,189,607.79 Eastbound OCTA 847,327 546,211 64% $2,938,669.49 RCTC 667,362 546,211 82% $2,402,183.55 121 20 JOINT AGENCY PERFORMANCE MEASURES REPORTING REQUIREMENT REPORTING PERIOD PERFORMANCE STANDARD Mar 2022 PERFORMANCE Customer Service Service Level /Speed of Answer Monthly 80% answered within 60 seconds 67% answered within 60 seconds Abandon Percentage Monthly 4 % <= 9% Customer Satisfaction Score Monthly 4.5=> 4.88 First Contact Resolution Monthly 85% of calls resolved on first contact 94% Timeliness of Case Resolution Monthly 90% of cases resolved in 1 day 57% Monthly 98% of cases resolved within 5 days 98% Mail Performance Processing of Returned Mail Monthly Per Business Day in which 90% of returned mail is processed within three (3) Business Days 95% Monthly Per Business Day in which 100% of returned mail is not processed within ten (10) Business Days 100% Research and resolve unidentified Payments Monthly 100% of all unidentified payments are completely and accurately resolved within five (5) Business Days 100% Payment Processing Monthly Per Business Day in which 100% of payments are processed within two (2) Business Day 98% Accounting Customer Refunds Processed Monthly Per Business Day in which 100% of all refunds are not completely and accurately issued within five (5) Business Days 100% Performance KPI’s for Service Level, Abandon Calls and, Case resolution were not achieved due to several events associated with the cut0ver to the new systems. Customers were not able to self-serve their accounts during the Go Live period, which increased the call volume to over 5,000 calls per day on the first two days of cut-over. This increased volume, as well as other technical issues affected CUSA ability to meet some of service level requirements. JOINT AGENCY TRANSPONDER DISTRIBUTION Tags % of Total Tags % of Total Issued To New Accounts 0 #DIV/0!0 #DIV/0!0 50.0% Additional Tags to Existing Accounts 0 #DIV/0!0 #DIV/0!0 0.0% Replacement Transponders 0 #DIV/0!0 #DIV/0!0 50.0% Total Issued 0 0 0 Returned Account Closures 2 40.0% 4 0.4% 5 0.6% Accounts Downsizing 3 60.0% 1,067 99.6% 543 72.6% Defective Transponders 200 26.8% Total Returned 5 1,071 748 FY 2021-22T21 TRANSPONDER DISTRIBUTION March-22 February-22 Average To-Date 122 21 At the end of March 2022, the 91 Express Lanes had 161,020 active customer accounts and 630,139 transponders classified as assigned. Number of Accounts by FY As of March 31, 2022 Tags % of Total Tags % of Total Issued To New Accounts 130 8.2% 1,517 25.0% 5,667 62.4% Additional Tags to Existing Accounts 1,447 91.8% 4,547 74.9% 3,404 37.5% Replacement Transponders 0 0.0% 3 0.0% 9 0.1% Total Issued 1,577 6,067 9,080 Returned Account Closures Accounts Downsizing Defective Transponders Total Returned 6C TRANSPONDER DISTRIBUTION March-22 February-22 FY 2021-22 Average To-Date 123 Orange County Transportation Authority Riverside County Transportation Commission Status Report April 2022 As of April 30, 2022 ATTACHMENT 4 124 2 Table of Contents Operations Overview OCTA ............................................................................................ 3 Traffic and Revenue Statistics for OCTA ......................................................................... 3 OCTA Traffic and Revenue Summary ............................................................................. 5 OCTA Eastbound Peak-Hour Volumes ........................................................................... 6 OCTA Westbound Peak-Hour Volumes .......................................................................... 7 OCTA Operational Highlights .......................................................................................... 8 Financial Highlights OCTA .............................................................................................. 9 Operations Overview RCTC .......................................................................................... 10 Traffic and Revenue Statistics for RCTC ....................................................................... 10 RCTC Traffic and Revenue Summary ........................................................................... 12 RCTC Peak-Hour Volumes ........................................................................................... 13 RCTC Eastbound Peak-Hour Volumes ......................................................................... 13 RCTC Westbound Peak-Hour Volumes ........................................................................ 15 RCTC Operational Highlights ........................................................................................ 17 Financial Highlights RCTC ............................................................................................ 18 Joint Agency Trip and Revenue Statistics ..................................................................... 19 Joint Agency Traffic Statistics ....................................................................................... 19 Joint Agency Performance Measures............................................................................ 20 Joint Agency Transponder Distribution.......................................................................... 20 125 3 OPERATIONS OVERVIEW OCTA TRAFFIC AND REVENUE STATISTICS FOR OCTA Total traffic volume on the 91 Express Lanes (91 EL) for April 2022 was 1,704,360. This represents a daily average of 56,812 vehicles. This is a 12.5 percent increase in total traffic volume from the same period last year, which totaled 1,515,393 and was the 14 th month of the State of California’s stay-at-home orders due to the coronavirus (COVID-19) pandemic. Potential toll revenue for April was $5,229,916, which represents an increase of 9.7 percent from the prior year’s total of $4,769,272. Carpool percentage for April was 23.5 percent as compared to the previous year’s rate of 21 percent. As compared to April 2019, traffic volume increased by 11.5 percent and revenue increased by 16.5 percent. Month-to-date (MTD) traffic and revenue data is summarized in the table below. The following trip and revenue statistics tables represent all trips taken on the Orange County Transportation Authority (OCTA) 91 EL and associated potential revenue for the month of April 2022. Current MTD as of April 30, 2022 Trips Apr-22 MTD Actual Apr-21 MTD Actual Yr 22-to-Yr 21 % Variance Apr-19 MTD Actual Yr 22-to-Yr 19 % Variance Full Toll Lanes 1,304,675 1,197,856 8.9% 1,122,505 16.2% 3+ Lanes 399,685 317,537 25.9% 406,633 (1.7%) Total Gross Trips 1,704,360 1,515,393 12.5% 1,529,138 11.5% Revenue Full Toll Lanes $5,173,225 $4,721,928 9.6% $4,406,472 17.4% 3+ Lanes $56,691 $47,344 19.7% $81,179 (30.2%) Total Gross Revenue $5,229,916 $4,769,272 9.7% $4,487,650 16.5% Average Revenue per Trip Average Full Toll Lanes $3.97 $3.94 0.8% $3.93 1.1% Average 3+ Lanes $0.14 $0.15 (6.7%)$0.20 (29.9%) Average Gross Revenue $3.07 $3.15 (2.5%)$2.93 4.6% 126 4 The 2022 fiscal year-to-date (YTD) traffic volume increased by 36 percent and potential toll revenue increased by 29.9 percent, when compared with the same period the prior year. YTD average revenue per trip is $3.09. Fiscal YTD traffic and revenue data are summarized in the table below. The following trip and revenue statistics tables represent all trips taken on the OCTA 91 EL and associated potential revenue for the months of July 2021 through April 2022. Fiscal Year (FY) 2021-22 YTD as of April 30, 2022 Trips FY 2021-22 YTD Actual FY 2020-21 YTD Actual Yr-to-Yr % Variance Full Toll Lanes 12,652,988 9,490,589 33.3% 3+ Lanes 3,774,287 2,587,839 45.8% Total Gross Trips 16,427,275 12,078,428 36.0% Revenue Full Toll Lanes $50,231,007 $38,609,100 30.1% 3+ Lanes $530,144 $481,635 10.1% Total Gross Revenue $50,761,151 $39,090,735 29.9% Average Revenue per Trip Average Full Toll Lanes $3.97 $4.07 (2.5%) Average 3+ Lanes $0.14 $0.19 (26.3%) Average Gross Revenue $3.09 $3.24 (4.6%) 127 5 OCTA Traffic and Revenue Summary The chart below reflects the total trips breakdown between full toll trips and high-occupancy vehicle (HOV3+) trips for FY 2021-22 on a monthly basis. The chart below reflects the gross potential revenue breakdown between full toll trips and HOV3+ trips for FY 2021-22 on a monthly basis. 128 6 OCTA EASTBOUND PEAK-HOUR VOLUMES Peak-hour traffic in the eastbound and westbound direction reached or exceeded 90 percent of defined capacity seven times during the month of April 2022. As demonstrated on the next chart, westbound peak-hour traffic volumes top out at 91 percent of defined capacity. PM Time Price HOV Vol. Cap. Price HOV Vol. Cap. Price HOV Vol. Cap. Price HOV Vol. Cap. Price HOV Vol. Cap. 1400 - 1500 $5.30 0% $5.30 0% $5.30 0% $7.70 0% $8.35 527 2,951 87% 1500 - 1600 $5.65 0% $5.75 0% $7.45 0% $7.45 0% $7.90 584 2,991 88% 1600 - 1700 $5.10 0% $5.25 0% $6.50 0% $7.00 0% $6.95 551 2,780 82% 1700 - 1800 $4.95 0% $4.90 0% $5.40 0% $6.70 0% $6.75 548 2,720 80% 1800 - 1900 $5.65 0% $4.05 0% $4.05 0% $4.50 0% $6.75 641 2,554 75% 1900 - 2000 $3.95 0% $3.95 0% $3.95 0% $5.75 0% $6.25 585 2,054 60% PM Time Price HOV Vol. Cap. Price HOV Vol. Cap. Price HOV Vol. Cap. Price HOV Vol. Cap. Price HOV Vol. Cap. 1400 - 1500 $5.30 380 2,773 82% $5.30 348 2,592 76% $5.30 418 2,862 84% $7.70 429 2,964 87% $8.35 482 2,779 82% 1500 - 1600 $5.65 428 3,031 89% $5.75 152 1,990 59%$7.45 531 3,066 90%$7.45 452 2,950 87% $7.90 578 2,978 88% 1600 - 1700 $5.10 399 2,841 84% $5.25 414 2,923 86% $6.50 460 2,907 86% $7.00 421 2,804 82% $6.95 510 2,732 80% 1700 - 1800 $4.95 427 2,841 84% $4.90 429 2,879 85% $5.40 451 2,911 86% $6.70 414 2,831 83% $6.75 489 2,768 81% 1800 - 1900 $5.65 464 2,632 77% $4.05 560 3,001 88% $4.05 554 2,947 87% $4.50 516 2,602 77% $6.75 521 2,372 70% 1900 - 2000 $3.95 351 1,362 40% $3.95 484 2,211 65% $3.95 433 2,055 60% $5.75 466 2,160 64% $6.25 508 1,811 53% PM Time Price HOV Vol. Cap. Price HOV Vol. Cap. Price HOV Vol. Cap. Price HOV Vol. Cap. Price HOV Vol. Cap. 1400 - 1500 $5.30 408 2,676 79% $5.30 379 2,844 84% $5.30 455 3,029 89% $7.70 505 3,017 89% $8.35 499 2,869 84% 1500 - 1600 $5.65 503 2,973 87% $5.75 482 2,969 87% $7.45 436 2,853 84% $7.45 514 2,921 86% $7.90 539 2,774 82% 1600 - 1700 $5.10 404 2,880 85% $5.25 415 3,011 89% $6.50 422 2,831 83% $7.00 424 2,881 85% $6.95 526 2,749 81% 1700 - 1800 $4.95 433 2,951 87%$4.90 473 3,062 90%$5.40 451 2,898 85%$6.70 519 3,130 92%$6.75 459 2,570 76% 1800 - 1900 $5.65 465 2,370 70% $4.05 558 2,860 84% $4.05 563 2,918 86% $4.50 548 2,853 84% $6.75 472 1,989 59% 1900 - 2000 $3.95 355 1,433 42% $3.95 475 1,986 58% $3.95 529 2,337 69% $5.75 591 2,599 76% $6.25 478 1,599 47% PM Time Price HOV Vol. Cap. Price HOV Vol. Cap. Price HOV Vol. Cap. Price HOV Vol. Cap. Price HOV Vol. Cap. 1400 - 1500 $5.30 432 2,860 84% $5.30 388 2,752 81% $5.30 461 2,941 87% $7.70 417 2,826 83% $8.35 445 2,755 81% 1500 - 1600 $5.65 458 2,950 87% $5.75 447 2,900 85% $7.45 481 2,977 88% $7.45 473 2,861 84% $7.90 438 2,115 62% 1600 - 1700 $5.10 373 2,784 82% $5.25 394 2,850 84% $6.50 437 2,950 87% $7.00 392 2,792 82% $6.95 369 2,113 62% 1700 - 1800 $4.95 464 2,880 85% $4.90 427 2,902 85% $5.40 453 2,873 85% $6.70 409 2,804 82% $6.75 475 2,658 78% 1800 - 1900 $5.65 565 2,459 72% $4.05 547 2,738 81% $4.05 513 2,843 84% $4.50 537 2,855 84% $6.75 568 2,680 79% 1900 - 2000 $3.95 408 1,442 42% $3.95 463 1,940 57% $3.95 470 2,106 62% $5.75 563 2,447 72% $6.25 492 1,817 53% PM Time Price HOV Vol. Cap. Price HOV Vol. Cap. Price HOV Vol. Cap. Price HOV Vol. Cap. Price HOV Vol. Cap. 1400 - 1500 $5.30 439 2,825 83% $5.30 387 2,789 82% $5.30 426 3,016 89% $7.70 442 2,978 88% $8.35 486 2,892 85% 1500 - 1600 $5.65 514 3,095 91%$5.75 448 2,880 85%$7.45 483 3,171 93%$7.45 388 2,368 70% $7.90 495 2,549 75% 1600 - 1700 $5.10 450 2,948 87% $5.25 394 2,847 84% $6.50 408 2,974 87%$7.00 531 3,067 90%$6.95 506 2,787 82% 1700 - 1800 $4.95 440 2,939 86% $4.90 459 2,976 88% $5.40 417 2,944 87% $6.70 461 2,923 86% $6.75 487 2,738 81% 1800 - 1900 $5.65 547 2,364 70% $4.05 538 2,441 72% $4.05 566 2,868 84% $4.50 541 2,944 87% $6.75 576 2,587 76% 1900 - 2000 $3.95 365 1,403 41% $3.95 516 2,468 73% $3.95 443 1,859 55% $5.75 567 2,457 72% $6.25 505 1,889 56% 04/27/22 Thursday 04/28/22 Friday 04/29/22Monday 04/25/22 Tuesday 04/26/22 Wednesday 04/20/22 Thursday 04/21/22 Friday 04/22/22Monday 04/18/22 Tuesday 04/19/22 Wednesday Thursday 04/07/22 Friday 04/08/22 Monday 04/11/22 Tuesday 04/12/22 Wednesday 04/13/22 Thursday 04/14/22 Friday 04/15/22 Thursday 03/31/22 Friday 04/01/22 Monday 04/04/22 Tuesday 04/05/22 Wednesday 04/06/22 Monday 03/28/22 Tuesday 03/29/22 Wednesday 03/30/22 129 7 OCTA WESTBOUND PEAK-HOUR VOLUMES AM Time Price HOV Vol. Cap. Price HOV Vol. Cap. Price HOV Vol. Cap. Price HOV Vol. Cap. Price HOV Vol. Cap. 0400 - 0500 $3.15 0% $3.15 0% $3.15 0% $3.15 0% $3.15 311 929 27% 0500 - 0600 $5.10 0% $5.10 0% $5.10 0% $5.10 0% $4.85 623 2,177 64% 0600 - 0700 $5.30 0% $5.30 0% $5.30 0% $5.30 0% $5.10 567 2,549 75% 0700 - 0800 $5.80 0% $5.80 0% $5.80 0% $5.80 0% $5.65 573 2,554 75% 0800 - 0900 $5.30 0% $5.30 0% $5.30 0% $5.30 0% $5.10 310 1,950 57% 0900 - 1000 $4.20 0% $4.20 0% $4.20 0% $4.20 0% $4.20 370 1,934 57% AM Time Price HOV Vol. Cap. Price HOV Vol. Cap. Price HOV Vol. Cap. Price HOV Vol. Cap. Price HOV Vol. Cap. 0400 - 0500 $3.15 386 1,135 33% $3.15 410 1,134 33% $3.15 417 1,141 34% $3.15 407 1,114 33% $3.15 326 964 28% 0500 - 0600 $5.10 685 2,610 77% $5.10 688 2,511 74% $5.10 692 2,629 77% $5.10 712 2,602 77% $4.85 580 2,188 64% 0600 - 0700 $5.30 538 2,781 82% $5.30 571 2,913 86% $5.30 588 2,930 86% $5.30 597 2,891 85% $5.10 535 2,545 75% 0700 - 0800 $5.80 526 2,575 76% $5.80 549 2,833 83% $5.80 508 2,766 81% $5.80 528 2,638 78% $5.65 473 2,210 65% 0800 - 0900 $5.30 330 2,463 72% $5.30 300 2,354 69% $5.30 359 2,483 73% $5.30 312 2,309 68% $5.10 330 2,095 62% 0900 - 1000 $4.20 306 2,328 68% $4.20 299 2,424 71% $4.20 320 2,536 75% $4.20 301 2,131 63% $4.20 307 1,993 59% AM Time Price HOV Vol. Cap. Price HOV Vol. Cap. Price HOV Vol. Cap. Price HOV Vol. Cap. Price HOV Vol. Cap. 0400 - 0500 $3.15 374 1,087 32% $3.15 377 1,127 33% $3.15 395 1,112 33% $3.15 382 1,107 33% $3.15 282 801 24% 0500 - 0600 $5.10 670 2,595 76% $5.10 710 2,685 79% $5.10 685 2,620 77% $5.10 642 2,491 73% $4.85 531 1,954 57% 0600 - 0700 $5.30 552 2,761 81% $5.30 534 2,931 86% $5.30 589 2,906 85% $5.30 538 2,852 84% $5.10 396 1,948 57% 0700 - 0800 $5.80 553 2,679 79% $5.80 528 2,752 81% $5.80 491 2,625 77% $5.80 484 2,630 77% $5.65 397 1,900 56% 0800 - 0900 $5.30 317 2,478 73% $5.30 319 2,438 72% $5.30 323 2,325 68% $5.30 355 2,519 74% $5.10 344 1,929 57% 0900 - 1000 $4.20 311 2,400 71% $4.20 327 2,346 69% $4.20 323 2,311 68% $4.20 333 2,230 66% $4.20 363 1,906 56% AM Time Price HOV Vol. Cap. Price HOV Vol. Cap. Price HOV Vol. Cap. Price HOV Vol. Cap. Price HOV Vol. Cap. 0400 - 0500 $3.15 367 1,139 34% $3.15 381 1,110 33% $3.15 406 1,095 32% $3.15 397 1,070 31% $3.15 337 963 28% 0500 - 0600 $5.10 614 2,533 75% $5.10 681 2,521 74% $5.10 655 2,533 75% $5.10 728 2,643 78% $4.85 577 2,169 64% 0600 - 0700 $5.30 538 2,769 81% $5.30 577 3,028 89% $5.30 588 2,931 86% $5.30 592 2,866 84% $5.10 524 2,520 74% 0700 - 0800 $5.80 492 2,718 80% $5.80 508 2,683 79% $5.80 514 2,801 82% $5.80 543 2,652 78% $5.65 487 2,336 69% 0800 - 0900 $5.30 355 2,508 74% $5.30 318 2,428 71% $5.30 296 2,393 70% $5.30 305 2,395 70% $5.10 291 2,075 61% 0900 - 1000 $4.20 350 2,143 63% $4.20 331 2,440 72% $4.20 286 2,147 63% $4.20 318 2,283 67% $4.20 292 2,027 60% AM Time Price HOV Vol. Cap. Price HOV Vol. Cap. Price HOV Vol. Cap. Price HOV Vol. Cap. Price HOV Vol. Cap. 0400 - 0500 $3.15 397 1,153 34% $3.15 392 1,128 33% $3.15 392 1,128 33% $3.15 387 1,114 33% $3.15 314 923 27% 0500 - 0600 $5.10 665 2,556 75% $5.10 611 2,456 72% $5.10 723 2,625 77% $5.10 663 2,519 74% $4.85 566 2,171 64% 0600 - 0700 $5.30 616 2,952 87% $5.30 598 3,039 89% $5.30 455 2,209 65%$5.30 619 3,087 91%$5.10 586 2,618 77% 0700 - 0800 $5.80 621 2,805 83% $5.80 645 3,038 89% $5.80 411 1,640 48% $5.80 570 2,858 84% $5.65 546 2,452 72% 0800 - 0900 $5.30 362 2,642 78% $5.30 332 2,648 78% $5.30 521 3,152 93% $5.30 297 2,313 68% $5.10 324 2,135 63% 0900 - 1000 $4.20 358 2,589 76% $4.20 296 2,418 71% $4.20 419 2,994 88% $4.20 289 2,295 68% $4.20 269 1,821 54% Monday 04/25/22 Tuesday 04/26/22 Wednesday 04/27/22 Thursday 04/14/22 Friday 04/15/22 04/20/22 Thursday 04/28/22 Friday 04/29/22 Thursday 04/21/22 Friday 04/22/22 04/13/22 Monday 04/18/22 Tuesday 04/19/22 Wednesday Monday 04/11/22 Tuesday 04/12/22 Wednesday 04/06/22 Thursday 04/07/22 Friday 04/08/22Monday 04/04/22 Tuesday 04/05/22 Wednesday 03/30/22 Thursday 03/31/22 Friday 04/01/22Monday 03/28/22 Tuesday 03/29/22 Wednesday 130 8 OCTA OPERATIONAL HIGHLIGHTS 91 EL Toll Entrance Gantries Infrastructure Project Update OCTA entered into an agreement with the California Department of Transportation (Caltrans) to provide construction and construction management services for the 91 EL Toll Entrance Gantries Infrastructure Project. This project entails constructing new toll gantries infrastructure at the three entrances (northbound State Route 55, eastbound State Route 91 {SR-91} and westbound SR-91) of the OCTA 91 EL. Recently, staff was made aware of several conflicts/issues at the gantry sites, including drainage conflict, grade and cross slopes issues, and issues relating to the electrical system. Staff is working on a plan to address the issues and will keep the Board of Directors apprised of updates and timing as things become more definitive. Due to the conflicts, there will be a delay in site turnover to Kapsch TrafficCom USA, Inc (Kapsch), the toll lanes system integrator for the 91 EL. Upon turnover to Kapsch, Kapsch will install new Electronic Toll and Traffic Management (ETTM) system equipment onto the new gantries. With these new issues, it is now estimated that the ETTM installation will be delayed and completed in fall 2023. 131 9 FINANCIAL HIGHLIGHTS OCTA Capital Asset Activity During the ten months ending April 30, 2022, capital asset activities included payment of $1,882,220 attributing to the ETTM system project and $679,321 to the back-office system project. 132 10 OPERATIONS OVERVIEW RCTC TRAFFIC AND REVENUE STATISTICS FOR RCTC Total traffic volume on the 91 EL for April 2022 was 1,428,830. This represents a daily average of 47,628 vehicles. This is a 11.2 percent increase in total traffic volume from the same period last year, April 2021, which totaled 1,284,574 and was the 14th month of the State of California’s stay-at-home orders due to the COVID-19 pandemic. Potential toll revenue for April was $5,448,783, which represents an increase of 28.1 percent from the prior year’s total of $4,255,083. Carpool percentage for April was 22.3 percent as compared to the previous year’s rate of 19.8 percent. As compared to April 2019, traffic volume increased by 6.2 percent and revenue increased by 1.6 percent. MTD traffic and revenue data is summarized in the table below. The following trip and revenue statistics tables represent all trips taken on the Riverside County Transportation Commission (RCTC) 91 EL and associated potential revenue for the month of April 2022. Current MTD as of April 30, 2022 Trips APR-22 MTD Actual Stantec MTD Projected # Variance % Variance APR-21 MTD Actual Yr-to-Yr % Variance APR-19 MTD Actual Yr 22-to-Yr 19 % Variance Full Toll Lanes 1,110,498 977,514 132,984 13.6% 1,030,130 7.8% 1,008,624 10.1% 3+ Lanes 318,332 350,343 (32,011) (9.1%)254,444 25.1% 337,017 (5.5%) Total Gross Trips 1,428,830 1,327,857 100,973 7.6% 1,284,574 11.2% 1,345,641 6.2% Revenue Full Toll Lanes $5,408,117 $4,402,286 $1,005,831 22.8% $4,210,820 28.4% $5,321,358 1.6% 3+ Lanes $40,666 $0 $40,666 $44,264 (8.1%)$44,024 (7.6%) Total Gross Revenue $5,448,783 $4,402,286 $1,046,497 23.8% $4,255,083 28.1% $5,365,382 1.6% Average Revenue per Trip Average Full Toll Lanes $4.87 $4.50 $0.37 8.2% $4.09 19.1% $5.28 (7.8%) Average 3+ Lanes $0.13 $0.00 $0.13 $0.17 (23.5%)$0.13 0.0% Average Gross Revenue $3.81 $3.32 $0.49 14.8% $3.31 15.1% $3.99 (4.5%) 133 11 The 2022 fiscal YTD traffic volume increased by 36.6 percent, and potential toll revenue increased by 51.3 percent, when compared with the same period the prior year. YTD average revenue per-trip is $3.76. Fiscal YTD traffic and revenue data are summarized in the table below. The following trip and revenue statistics tables represent all trips taken on the RCTC 91 EL and associated potential revenue for the months of July 2021 through April 2022. FY 2021-22 YTD as of April 30, 2022 Trips FY 2021-22 YTD Actual Stantec YTD Projected # Variance % Variance FY 2020-21 YTD Actual Yr-to-Yr % Variance Full Toll Lanes 10,956,355 9,367,800 1,588,555 17.0% 8,141,498 34.6% 3+ Lanes 3,008,150 3,309,714 (301,564) (9.1%)2,082,077 44.5% Total Gross Trips 13,964,505 12,677,514 1,286,991 10.2% 10,223,575 36.6% Revenue Full Toll Lanes $52,032,964 $40,984,729 $11,048,235 27.0% $34,289,125 51.7% 3+ Lanes $408,963 $0 $408,963 $364,789 12.1% Total Gross Revenue $52,441,927 $40,984,729 $11,457,198 28.0% $34,653,914 51.3% Average Revenue per Trip Average Full Toll Lanes $4.75 $4.38 $0.37 8.4% $4.21 12.8% Average 3+ Lanes $0.14 $0.00 $0.14 $0.18 (22.2%) Average Gross Revenue $3.76 $3.23 $0.53 16.4% $3.39 10.9% 134 12 RCTC Traffic and Revenue Summary The chart below reflects the total trips broken down between full toll lanes and HOV3+ lanes for FY 2021-22 on a monthly basis. The chart below reflects the gross potential revenue breakdown between full toll lanes and HOV3+ lanes for FY 2021-22 on a monthly basis. 135 13 RCTC PEAK-HOUR VOLUMES In April, no toll rates were adjusted. RCTC evaluates traffic volumes for peak-period hours and adjusts rates according to the toll rate policy. RCTC EASTBOUND PEAK-HOUR VOLUMES Eastbound PM Peak - County Line to McKinley PM Time Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS 1400 - 1500 $26.80 300 1,086 1,386 F 1500 - 1600 $26.50 307 954 1,261 E 1600 - 1700 $15.60 261 962 1,223 E 1700 - 1800 $7.05 252 902 1,154 D 1800 - 1900 $5.45 288 796 1,084 D 1900 - 2000 $4.25 272 694 966 C PM Time Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS 1400 - 1500 $5.45 200 967 1,167 D $7.05 180 1076 1,256 E $9.15 197 1056 1,253 E $12.25 210 1,124 1,334 F $26.80 256 1,064 1,320 F 1500 - 1600 $7.75 237 925 1,162 D $9.80 205 825 1,030 D $12.85 278 1002 1,280 E $16.60 237 962 1,199 D $26.50 281 945 1,226 E 1600 - 1700 $5.45 176 878 1,054 D $5.45 238 1088 1,326 F $5.45 195 944 1,139 D $7.75 201 977 1,178 D $15.60 255 888 1,143 D 1700 - 1800 $5.45 206 913 1,119 D $5.45 228 935 1,163 D $5.45 171 947 1,118 D $5.45 207 929 1,136 D $7.05 252 927 1,179 D 1800 - 1900 $5.45 194 784 978 C $5.45 269 900 1,169 D $5.45 265 846 1,111 D $5.45 257 843 1,100 D $5.45 248 777 1,025 D 1900 - 2000 $2.30 160 392 552 B $4.25 213 680 893 C $4.25 188 596 784 B $5.45 227 709 936 C $4.25 221 626 847 C PM Time Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS 1400 - 1500 $5.45 189 974 1,163 D $7.05 193 1,014 1,207 E $9.15 216 1,108 1,324 F $12.25 252 1,113 1,365 F $26.80 276 1,017 1,293 E 1500 - 1600 $7.75 254 915 1,169 D $9.80 268 936 1,204 E $12.85 233 973 1,206 E $16.60 285 1,022 1,307 F $26.50 266 943 1,209 E 1600 - 1700 $5.45 173 905 1,078 D $5.45 207 958 1,165 D $5.45 200 960 1,160 D $7.75 219 1,040 1,259 E $15.60 208 866 1,074 D 1700 - 1800 $5.45 191 882 1,073 D $5.45 205 920 1,125 D $5.45 176 956 1,132 D $5.45 255 1,009 1,264 E $7.05 203 865 1,068 D 1800 - 1900 $5.45 225 750 975 C $5.45 208 876 1,084 D $5.45 247 908 1,155 D $5.45 286 956 1,242 E $5.45 212 643 855 C 1900 - 2000 $2.30 143 442 585 B $4.25 194 648 842 C $4.25 228 816 1,044 D $5.45 309 971 1,280 E $4.25 193 461 654 B PM Time Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS 1400 - 1500 $5.45 234 996 1,230 E $7.05 179 1,016 1,195 D $9.15 222 1,009 1,231 E $12.25 197 1,011 1,208 E $26.80 181 826 1,007 D 1500 - 1600 $7.75 252 975 1,227 E $9.80 212 971 1,183 D $12.85 233 981 1,214 E $16.60 262 889 1,151 D $26.50 199 675 874 C 1600 - 1700 $5.45 191 887 1,078 D $5.45 171 939 1,110 D $5.45 217 991 1,208 E $7.75 196 991 1,187 D $15.60 184 726 910 C 1700 - 1800 $5.45 193 789 982 C $5.45 159 877 1,036 D $5.45 205 870 1,075 D $5.45 212 950 1,162 D $7.05 195 966 1,161 D 1800 - 1900 $5.45 254 755 1,009 D $5.45 219 789 1,008 D $5.45 249 864 1,113 D $5.45 251 858 1,109 D $5.45 244 950 1,194 D 1900 - 2000 $2.30 203 431 634 B $4.25 184 616 800 B $4.25 158 680 838 C $5.45 246 833 1,079 D $4.25 190 604 794 B PM Time Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS 1400 - 1500 $5.45 193 1,014 1,207 E $7.05 161 968 1,129 D $9.15 209 1,028 1,237 E $12.25 199 1,119 1,318 F $26.80 268 1,135 1,403 F 1500 - 1600 $7.75 241 1,027 1,268 E $9.80 198 940 1,138 D $12.85 230 990 1,220 E $16.60 208 919 1,127 D $26.50 244 769 1,013 D 1600 - 1700 $5.45 169 944 1,113 D $5.45 164 916 1,080 D $5.45 179 1,042 1,221 E $7.75 252 1,120 1,372 F $15.60 260 914 1,174 D 1700 - 1800 $5.45 213 866 1,079 D $5.45 175 854 1,029 D $5.45 188 925 1,113 D $5.45 203 1,049 1,252 E $7.05 253 968 1,221 E 1800 - 1900 $5.45 246 730 976 C $5.45 229 793 1,022 D $5.45 226 862 1,088 D $5.45 214 1,039 1,253 E $5.45 267 848 1,115 D 1900 - 2000 $2.30 158 406 564 B $4.25 230 841 1,071 D $4.25 155 566 721 B $5.45 232 872 1,104 D $4.25 249 675 924 C 03/31/22 Friday 04/01/22Monday03/28/22 Tuesday 03/29/22 Wednesday 03/30/22 Thursday Monday 04/25/22 Tuesday 04/26/22 Wednesday 04/27/22 Thursday 04/28/22 Friday 04/29/22 04/05/22 Thursday Wednesday 04/20/22Monday04/18/22 Tuesday 04/19/22 Monday 04/11/22 Tuesday 04/12/22 Wednesday 04/13/22 Wednesday 04/06/22 Thursday 04/07/22 Friday 04/08/22 04/14/22 Friday 04/15/22 Monday 04/04/22 Tuesday Thursday 04/21/22 Friday 04/22/22 136 14 Eastbound PM Peak - County Line to 15 SB Ontario PM Time Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS 1400 - 1500 $5.45 133 698 831 C 1500 - 1600 $5.45 159 627 786 B 1600 - 1700 $3.00 131 603 734 B 1700 - 1800 $3.00 126 570 696 B 1800 - 1900 $3.00 154 545 699 B 1900 - 2000 $3.00 157 498 655 B PM Time Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS 1400 - 1500 $5.45 112 650 762 B $5.45 127 764 891 C $5.45 134 797 931 C $5.45 123 763 886 C $5.45 153 670 823 C 1500 - 1600 $5.45 128 689 817 C $5.45 95 496 591 B $5.45 127 742 869 C $5.45 113 664 777 B $5.45 144 644 788 B 1600 - 1700 $3.00 109 647 756 B $5.45 101 707 808 C $5.45 89 706 795 B $5.45 108 673 781 B $3.00 111 590 701 B 1700 - 1800 $3.00 113 616 729 B $3.00 107 611 718 B $3.00 73 655 728 B $3.00 99 672 771 B $3.00 122 588 710 B 1800 - 1900 $3.00 126 648 774 B $3.00 164 663 827 C $3.00 145 660 805 C $3.00 117 581 698 B $3.00 134 520 654 B 1900 - 2000 $3.00 107 320 427 B $3.00 136 549 685 B $3.00 120 508 628 B $3.00 131 566 697 B $3.00 121 396 517 B PM Time Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS 1400 - 1500 $5.45 137 669 806 C $5.45 123 771 894 C $5.45 130 788 918 C $5.45 157 826 983 C $5.45 166 687 853 C 1500 - 1600 $5.45 137 678 815 C $5.45 145 689 834 C $5.45 118 723 841 C $5.45 139 668 807 C $5.45 151 600 751 B 1600 - 1700 $3.00 108 622 730 B $5.45 115 685 800 B $5.45 102 642 744 B $5.45 108 665 773 B $3.00 128 636 764 B 1700 - 1800 $3.00 116 631 747 B $3.00 113 653 766 B $3.00 120 664 784 B $3.00 131 707 838 C $3.00 134 537 671 B 1800 - 1900 $3.00 104 501 605 B $3.00 129 652 781 B $3.00 134 689 823 C $3.00 143 657 800 B $3.00 133 471 604 B 1900 - 2000 $3.00 108 301 409 B $3.00 137 519 656 B $3.00 152 597 749 B $3.00 164 627 791 B $3.00 136 341 477 B PM Time Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS 1400 - 1500 $5.45 124 729 853 C $5.45 128 723 851 C $5.45 114 789 903 C $5.45 117 786 903 C $5.45 123 548 671 B 1500 - 1600 $5.45 143 701 844 C $5.45 110 737 847 C $5.45 126 659 785 B $5.45 125 733 858 C $5.45 117 454 571 B 1600 - 1700 $3.00 86 634 720 B $5.45 90 643 733 B $5.45 108 686 794 B $5.45 105 632 737 B $3.00 104 446 550 B 1700 - 1800 $3.00 125 615 740 B $3.00 100 612 712 B $3.00 124 616 740 B $3.00 100 662 762 B $3.00 107 624 731 B 1800 - 1900 $3.00 134 548 682 B $3.00 131 613 744 B $3.00 144 637 781 B $3.00 118 579 697 B $3.00 139 628 767 B 1900 - 2000 $3.00 130 333 463 B $3.00 115 496 611 B $3.00 123 525 648 B $3.00 159 613 772 B $3.00 120 429 549 B PM Time Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS 1400 - 1500 $5.45 115 692 807 C $5.45 115 696 811 C $5.45 116 799 915 C $5.45 133 783 916 C $5.45 132 679 811 C 1500 - 1600 $5.45 134 668 802 C $5.45 115 689 804 C $5.45 130 704 834 C $5.45 96 588 684 B $5.45 107 521 628 B 1600 - 1700 $3.00 122 645 767 B $5.45 89 706 795 B $5.45 89 693 782 B $5.45 125 686 811 C $3.00 134 591 725 B 1700 - 1800 $3.00 102 568 670 B $3.00 99 673 772 B $3.00 94 656 750 B $3.00 107 678 785 B $3.00 133 592 725 B 1800 - 1900 $3.00 138 530 668 B $3.00 106 565 671 B $3.00 133 661 794 B $3.00 92 651 743 B $3.00 130 560 690 B 1900 - 2000 $3.00 110 295 405 B $3.00 144 657 801 C $3.00 127 425 552 B $3.00 149 578 727 B $3.00 157 429 586 B Monday 03/28/22 Tuesday 03/29/22 Wednesday 03/30/22 Thursday 03/31/22 Friday 04/01/22 Wednesday 04/27/22 Thursday 04/28/22 Friday 04/29/22Monday 04/25/22 Tuesday 04/26/22 Thursday 04/21/22 Friday 04/22/22Monday04/18/22 Tuesday 04/19/22 Wednesday 04/20/22 Wednesday 04/13/22 Thursday 04/14/22 Friday 04/15/22Monday04/11/22 Tuesday 04/12/22 Monday 04/04/22 Tuesday 04/05/22 Wednesday 04/06/22 Thursday 04/07/22 Friday 04/08/22 137 15 RCTC WESTBOUND PEAK-HOUR VOLUMES Westbound AM Peak - McKinley to County Line AM Time Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS 0400 - 0500 $2.30 133 357 490 B 0500 - 0600 $5.45 344 929 1,273 E 0600 - 0700 $10.45 321 1,021 1,342 E 0700 - 0800 $8.70 323 1,033 1,356 F 0800 - 0900 $5.45 171 842 1,013 D 0900 - 1000 $4.25 161 695 856 C AM Time Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS 0400 - 0500 $2.30 172 426 598 B $2.30 185 399 584 B $2.30 182 417 599 B $2.30 183 428 611 B $2.30 136 406 542 B 0500 - 0600 $11.20 332 1,179 1,511 F $11.20 342 910 1,252 E $11.20 382 1060 1,442 F $9.45 351 1,088 1,439 F $5.45 274 926 1,200 D 0600 - 0700 $17.30 287 1,297 1,584 F $18.30 342 1306 1,648 F $18.30 351 1283 1,634 F $17.30 348 1,201 1,549 F $10.45 251 1,074 1,325 E 0700 - 0800 $13.60 276 1,142 1,418 F $14.30 355 1203 1,558 F $14.30 354 1229 1,583 F $13.30 325 1,141 1,466 F $8.70 253 899 1,152 D 0800 - 0900 $8.70 170 1,072 1,242 E $9.70 173 1000 1,173 D $9.70 204 1084 1,288 E $8.70 174 914 1,088 D $5.45 149 857 1,006 D 0900 - 1000 $4.25 138 845 983 C $5.45 152 967 1,119 D $5.45 149 979 1,128 D $5.45 149 870 1,019 D $4.25 146 743 889 C AM Time Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS 0400 - 0500 $2.30 166 420 586 B $2.30 173 409 582 B $2.30 180 441 621 B $2.30 148 423 571 B $2.30 137 310 447 B 0500 - 0600 $11.20 359 1,119 1,478 F $11.20 401 1,054 1,455 F $11.20 327 1,129 1,456 F $9.45 299 1,127 1,426 F $5.45 291 867 1,158 D 0600 - 0700 $17.30 317 1,225 1,542 F $18.30 317 1,283 1,600 F $18.30 302 1,272 1,574 F $17.30 266 1,306 1,572 F $10.45 222 844 1,066 D 0700 - 0800 $13.60 335 1,214 1,549 F $14.30 280 1,330 1,610 F $14.30 242 1,212 1,454 F $13.30 279 1,214 1,493 F $8.70 235 820 1,055 D 0800 - 0900 $8.70 193 1,063 1,256 E $9.70 169 1,137 1,306 E $9.70 155 911 1,066 D $8.70 171 1,164 1,335 E $5.45 172 793 965 C 0900 - 1000 $4.25 138 856 994 C $5.45 137 964 1,101 D $5.45 177 995 1,172 D $5.45 151 905 1,056 D $4.25 176 716 892 C AM Time Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS 0400 - 0500 $2.30 185 412 597 B $2.30 164 407 571 B $2.30 172 379 551 B $2.30 196 383 579 B $2.30 166 328 494 B 0500 - 0600 $11.20 308 1,063 1,371 F $11.20 309 1,067 1,376 F $11.20 366 1,059 1,425 F $9.45 386 1,023 1,409 F $5.45 326 862 1,188 D 0600 - 0700 $17.30 260 1,219 1,479 F $18.30 289 1,364 1,653 F $18.30 309 1,305 1,614 F $17.30 337 1,206 1,543 F $10.45 285 1,042 1,327 E 0700 - 0800 $13.60 282 1,286 1,568 F $14.30 271 1,259 1,530 F $14.30 278 1,318 1,596 F $13.30 318 1,146 1,464 F $8.70 286 922 1,208 E 0800 - 0900 $8.70 216 1,152 1,368 F $9.70 188 1,024 1,212 E $9.70 153 1,020 1,173 D $8.70 171 949 1,120 D $5.45 177 872 1,049 D 0900 - 1000 $4.25 209 982 1,191 D $5.45 157 988 1,145 D $5.45 156 964 1,120 D $5.45 165 925 1,090 D $4.25 147 711 858 C AM Time Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS 0400 - 0500 $2.30 182 389 571 B $2.30 151 411 562 B $2.30 152 445 597 B $2.30 179 396 575 B $2.30 123 383 506 B 0500 - 0600 $11.20 343 1,042 1,385 F $11.20 268 893 1,161 D $11.20 333 1,141 1,474 F $9.45 314 1,091 1,405 F $5.45 276 962 1,238 E 0600 - 0700 $17.30 362 1,281 1,643 F $18.30 355 1,423 1,778 F $18.30 234 950 1,184 D $17.30 353 1,335 1,688 F $10.45 298 1,109 1,407 F 0700 - 0800 $13.60 376 1,231 1,607 F $14.30 326 1,346 1,672 F $14.30 396 1,180 1,576 F $13.30 354 1,187 1,541 F $8.70 274 1,024 1,298 E 0800 - 0900 $8.70 205 1,165 1,370 F $9.70 208 1,169 1,377 F $9.70 350 1,505 1,855 F $8.70 172 1,001 1,173 D $5.45 168 785 953 C 0900 - 1000 $4.25 194 1,247 1,441 F $5.45 157 1,032 1,189 D $5.45 185 1,410 1,595 F $5.45 130 849 979 C $4.25 130 692 822 C 03/31/22 Friday 04/01/22Monday03/28/22 Tuesday 03/29/22 Wednesday 03/30/22 Thursday Monday 04/25/22 Tuesday 04/26/22 Wednesday 04/27/22 Wednesday 04/20/22Monday04/18/22 Tuesday 04/19/22 Monday 04/11/22 Tuesday 04/12/22 Wednesday 04/13/22 Wednesday 04/06/22 Thursday 04/07/22 Friday 04/08/22Monday04/04/22 Tuesday 04/05/22 04/14/22 Friday 04/15/22Thursday 04/28/22 Friday 04/29/22 Thursday 04/21/22 Friday 04/22/22 Thursday 138 16 Westbound AM Peak - I-15 North to County Line AM Time Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS 0400 - 0500 $3.00 130 359 489 B 0500 - 0600 $5.45 207 847 1,054 D 0600 - 0700 $7.00 230 949 1,179 D 0700 - 0800 $7.00 191 857 1,048 D 0800 - 0900 $5.45 135 723 858 C 0900 - 1000 $3.00 168 640 808 C AM Time Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS 0400 - 0500 $3.00 140 467 607 B $3.00 169 446 615 B $3.00 172 431 603 B $3.00 163 439 602 B $3.00 108 402 510 B 0500 - 0600 $7.00 200 1,117 1,317 E $7.00 234 1108 1,342 E $7.00 241 1048 1,289 E $7.00 226 1,062 1,288 E $5.45 164 866 1,030 D 0600 - 0700 $9.00 190 1,084 1,274 E $9.00 235 1152 1,387 E $9.00 199 1154 1,353 E $9.00 250 1,081 1,331 E $7.00 176 967 1,143 D 0700 - 0800 $9.00 159 1,152 1,311 E $9.00 188 1170 1,358 E $9.00 188 1124 1,312 E $9.00 161 1,078 1,239 E $7.00 121 873 994 C 0800 - 0900 $7.00 115 1,011 1,126 D $7.00 130 1047 1,177 D $7.00 128 1008 1,136 D $7.00 133 1,038 1,171 D $5.45 132 873 1,005 D 0900 - 1000 $5.45 112 731 843 C $5.45 106 880 986 C $5.45 156 962 1,118 D $5.45 140 863 1,003 D $3.00 119 740 859 C AM Time Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS 0400 - 0500 $3.00 146 450 596 B $3.00 164 465 629 B $3.00 137 448 585 B $3.00 157 473 630 B $3.00 104 317 421 B 0500 - 0600 $7.00 213 1,033 1,246 E $7.00 238 1,044 1,282 E $7.00 196 1,090 1,286 E $7.00 150 1,041 1,191 D $5.45 168 765 933 C 0600 - 0700 $9.00 219 1,089 1,308 E $9.00 214 1,176 1,390 E $9.00 203 1,162 1,365 E $9.00 173 1,147 1,320 E $7.00 144 801 945 C 0700 - 0800 $9.00 197 1,066 1,263 E $9.00 166 1,221 1,387 E $9.00 163 1,123 1,286 E $9.00 163 1,135 1,298 E $7.00 141 746 887 C 0800 - 0900 $7.00 142 1,001 1,143 D $7.00 143 1,022 1,165 D $7.00 145 920 1,065 D $7.00 138 1,023 1,161 D $5.45 138 690 828 C 0900 - 1000 $5.45 138 696 834 C $5.45 165 809 974 C $5.45 155 906 1,061 D $5.45 155 830 985 C $3.00 152 608 760 B AM Time Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS 0400 - 0500 $3.00 144 456 600 B $3.00 140 483 623 B $3.00 138 465 603 B $3.00 151 426 577 B $3.00 131 389 520 B 0500 - 0600 $7.00 172 1,015 1,187 D $7.00 168 1,053 1,221 E $7.00 221 1,000 1,221 E $7.00 241 924 1,165 D $5.45 185 784 969 C 0600 - 0700 $9.00 205 1,111 1,316 E $9.00 212 1,237 1,449 F $9.00 206 1,222 1,428 F $9.00 249 1,194 1,443 F $7.00 224 939 1,163 D 0700 - 0800 $9.00 150 1,142 1,292 E $9.00 162 1,183 1,345 E $9.00 161 1,127 1,288 E $9.00 198 1,124 1,322 E $7.00 162 920 1,082 D 0800 - 0900 $7.00 113 927 1,040 D $7.00 106 995 1,101 D $7.00 88 1,031 1,119 D $7.00 125 994 1,119 D $5.45 135 765 900 C 0900 - 1000 $5.45 97 474 571 B $5.45 119 905 1,024 D $5.45 137 871 1,008 D $5.45 142 857 999 C $3.00 111 664 775 B AM Time Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS 0400 - 0500 $3.00 157 434 591 B $3.00 143 478 621 B $3.00 127 468 595 B $3.00 154 443 597 B $3.00 109 342 451 B 0500 - 0600 $7.00 242 1,010 1,252 E $7.00 177 1,085 1,262 E $7.00 190 1,095 1,285 E $7.00 206 994 1,200 D $5.45 155 882 1,037 D 0600 - 0700 $9.00 224 1,103 1,327 E $9.00 207 1,273 1,480 F $9.00 122 575 697 B $9.00 243 1,193 1,436 F $7.00 203 949 1,152 D 0700 - 0800 $9.00 238 1,130 1,368 E $9.00 218 1,235 1,453 F $9.00 27 152 179 A $9.00 203 1,074 1,277 E $7.00 153 885 1,038 D 0800 - 0900 $7.00 143 1,036 1,179 D $7.00 120 1,129 1,249 E $7.00 164 1,133 1,297 E $7.00 111 1,000 1,111 D $5.45 138 839 977 C 0900 - 1000 $5.45 116 809 925 C $5.45 110 898 1,008 D $5.45 117 884 1,001 D $5.45 122 770 892 C $3.00 104 644 748 B Monday 03/28/22 Tuesday 03/29/22 Wednesday 03/30/22 Thursday 03/31/22 Friday 04/01/22 Thursday 04/28/22 Friday 04/29/22Monday04/25/22 Tuesday 04/26/22 Wednesday 04/27/22 Thursday 04/21/22 Friday 04/22/22Monday04/18/22 Tuesday 04/19/22 Wednesday 04/20/22 Wednesday 04/13/22 Thursday 04/14/22 Friday 04/15/22Monday04/11/22 Tuesday 04/12/22 Monday 04/04/22 Tuesday 04/05/22 Wednesday 04/06/22 Thursday 04/07/22 Friday 04/08/22 139 17 RCTC OPERATIONAL HIGHLIGHTS On-Road Operations RCTC Freeway Service Patrol responded to 83 calls during the month of April. Of those calls, 60 were to assist disabled vehicles, ten calls to remove debris, and 13 were in response to accidents that affected the EL. 140 18 FINANCIAL HIGHLIGHTS RCTC RCTC 91 Express Lanes Operating Statement 4/30/2022 Description Budget Dollar $ Percent (%) Operating revenues: Toll Revenue 47,833,842.67$ 29,862,500.00$ 17,971,342.67$ 60.2 Fee Revenue 4,861,238.59 4,764,083.33 97,155.26 2.0 Total operating revenues 52,695,081.26 34,626,583.33 18,068,497.93 52.2 Operating expenses: Salaries and Benefits 503,968.88 710,666.67 206,697.79 29.1 Legal Services 60,563.56 173,916.67 113,353.11 65.2 Advisory Services 49,610.54 4,166.67 (45,443.87) (1,090.7) Audit and Accounting Fees 29,775.00 30,000.00 225.00 0.8 Service Fees - 15,583.33 15,583.33 100.0 Other Professional Services 461,685.14 1,046,500.00 584,814.86 55.9 Lease Expense 203,766.86 265,916.67 62,149.81 23.4 Operations 1,570,397.97 3,014,833.33 1,444,435.36 47.9 Utilities 19,912.22 54,250.00 34,337.78 63.3 Supplies and Materials 9,994.23 27,916.67 17,922.44 64.2 Membership and Subscription Fees 14,498.00 25,000.00 10,502.00 42.0 Office Equipment & Furniture (Non-Capital)365.18 66,666.67 66,301.49 99.5 Maintenance/Repairs 161,471.73 257,166.67 95,694.94 37.2 Training Seminars and Conferences 5,919.66 1,333.33 (4,586.33) (344.0) Transportation Expenses 528.92 2,083.33 1,554.41 74.6 Lodging 651.78 1,083.33 431.55 39.8 Meals 130.00 2,500.00 2,370.00 94.8 Other Staff Expenses 174.51 250.00 75.49 30.2 Advertising - 179,166.67 179,166.67 100.0 Program Management 35,253.95 69,250.00 33,996.05 49.1 Program Operations 4,750,670.98 6,978,500.00 2,227,829.02 31.9 Litigation Settlement 687.06 - (687.06) N/A Furniture & Equipment - 62,500.00 62,500.00 100.0 Improvements 24,997.50 45,833.33 20,835.83 45.5 Bad Debt Expense 76,390.63 - (76,390.63) N/A Total operating expenses 7,981,414.30 13,035,083.33 5,053,669.03 38.8 Operating income (loss)44,713,666.96 21,591,500.00 23,122,166.96 107.1 Nonoperating revenues (expenses): Interest Revenue (871,321.85) 124,583.33 (995,905.18) 799.4 Other Miscellaneous Revenue 39,073.64 - 39,073.64 N/A Loss on Refunding (6,733,662.41) - (6,733,662.41) N/A Principal Expense - - - N/A Interest Expense (20,825,447.54) (7,534,083.33) (13,291,364.21) 176.4 Total nonoperating revenues (expenses)(28,391,358.16) (7,409,500.00) (20,981,858.16) (283.2) Transfers In - - - N/A Transfers Out (302,521.19) (895,583.33) 593,062.14 (66.2) Net income (loss) 16,019,787.61$ 13,286,416.67$ 2,733,370.94$ 20.6 1 Unaudited YTD as of : YTD Variance Actual1 141 19 JOINT AGENCY TRIP AND REVENUE STATISTICS JOINT AGENCY TRAFFIC STATISTICS MULTI AGENCY TRIP AND REVENUE STATISTICS MONTH ENDING April 30, 2022 MTD Transactions by Agency Transactions Using Both Segments % Using Both Segments Revenue Westbound OCTA 859,302 611,403 71% $2,366,347.75 RCTC 759,993 611,403 80% $3,040,215.10 Eastbound OCTA 845,058 550,007 65% $2,863,568.07 RCTC 668,837 550,007 82% $2,408,567.89 142 20 JOINT AGENCY PERFORMANCE MEASURES REPORTING REQUIREMENT REPORTING PERIOD PERFORMANCE STANDARD Apr 2022 PERFORMANCE Customer Service Service Level /Speed of Answer Monthly 80% answered within 60 seconds 50% answered within 60 seconds Abandon Percentage Monthly 4 % <= 9% Customer Satisfaction Score Monthly 4.5=> 4.88 First Contact Resolution Monthly 85% of calls resolved on first contact 96% Timeliness of Case Resolution Monthly 90% of cases resolved in 1 day 70% Monthly 98% of cases resolved within 5 days 50% Mail Performance Processing of Returned Mail Monthly Per business day in which 90% of returned mail is processed within three (3) Business Days 100% Monthly Per business day in which 100% of returned mail is not processed within ten (10) business days 100% Research and resolve unidentified Payments Monthly 100% of all unidentified payments are completely and accurately resolved within five (5) business days 100% Payment Processing Monthly Per business day in which 100% of payments are processed within two (2) business day 100% Accounting Customer Refunds Processed Monthly Per business day in which 100% of all refunds are not completely and accurately issued within five (5) business days 100% Key Performance Indicators for service level, abandon calls, and case resolution were not achieved due to staffing attrition due to COVID-19. JOINT AGENCY TRANSPONDER DISTRIBUTION Tags % of Total Tags % of Total Issued To New Accounts 314 3.8% 762 9.0% 5,164 58.3% Additional Tags to Existing Accounts 8,031 96.2% 7,565 89.1% 3,676 41.5% Replacement Transponders 0 0.0% 161 1.9% 24 0.3% Total Issued 8,345 8,488 8,864 Returned Account Closures Accounts Downsizing Defective Transponders Total Returned 6C TRANSPONDER DISTRIBUTION April-22 March-22 FY 2021-22 Average To-Date 143 21 At the end of April 2022, the 91 EL had 161,521 active customer accounts, and 635,533 transponders classified as assigned. Number of Accounts by FY As of April 30, 2022 144 Orange County Transportation Authority Riverside County Transportation Commission Status Report May 2022 As of May 31, 2022 ATTACHMENT 5 145 2 Table of Contents Operations Overview OCTA ............................................................................................ 3 Traffic and Revenue Statistics for OCTA ......................................................................... 3 OCTA Traffic and Revenue Summary ............................................................................. 5 OCTA Eastbound Peak-Hour Volumes ........................................................................... 6 OCTA Westbound Peak-Hour Volumes .......................................................................... 7 OCTA Operational Highlights .......................................... Error! Bookmark not defined. Financial Highlights OCTA .............................................................................................. 8 Operations Overview RCTC ............................................................................................ 9 Traffic and Revenue Statistics for RCTC ......................................................................... 9 RCTC Traffic and Revenue Summary ........................................................................... 11 RCTC Peak-Hour Volumes ........................................................................................... 12 RCTC Eastbound Peak-Hour Volumes ......................................................................... 12 RCTC Westbound Peak-Hour Volumes ........................................................................ 14 RCTC Operational Highlights ........................................................................................ 16 Financial Highlights RCTC ............................................................................................ 17 Joint Agency Trip and Revenue Statistics ..................................................................... 18 Joint Agency Traffic Statistics ....................................................................................... 18 Joint Agency Performance Measures............................................................................ 19 Joint Agency Transponder Distribution.......................................................................... 19 146 3 OPERATIONS OVERVIEW OCTA TRAFFIC AND REVENUE STATISTICS FOR OCTA Total traffic volume on the 91 Express Lanes (91EL) for May 2022 was 1,730,431. This represents a daily average of 55,820 vehicles. This is a 9.7 percent increase in total traffic volume from the same period last year, which totaled 1,577,066 and was the 15th month of the State of California’s stay-at-home orders due to the coronavirus (COVID-19) pandemic. Potential toll revenue for May was $5,296,455, which represents an increase of 10.2 percent from the prior year’s total of $4,804,320. Carpool percentage for May was 23.7 percent as compared to the previous year’s rate of 22.8 percent. As compared to May 2019, the last pre-COVID comparative, traffic volume increased by 12.6 percent and revenue increased by 15.8 percent. Month-to-date (MTD) traffic and revenue data is summarized in the table below. The following trip and revenue statistics tables represent all trips taken on the Orange County Transportation Authority (OCTA) 91 EL and associated potential revenue for the month of May 2022. Current MTD as of May 31, 2022 Trips MAY-22 MTD Actual MAY-21 MTD Actual Yr 22-to-Yr 21 % Variance MAY-19 MTD Actual Yr 22-to-Yr 19 % Variance Full Toll Lanes 1,320,049 1,218,007 8.4% 1,119,465 17.9% 3+ Lanes 410,382 359,059 14.3% 417,578 (1.7%) Total Gross Trips 1,730,431 1,577,066 9.7% 1,537,043 12.6% Revenue Full Toll Lanes $5,238,710 $4,760,306 10.0% $4,485,490 16.8% 3+ Lanes $57,745 $44,014 31.2% $86,806 (33.5%) Total Gross Revenue $5,296,455 $4,804,320 10.2% $4,572,296 15.8% Average Revenue per Trip Average Full Toll Lanes $3.97 $3.91 1.5% $4.01 (1.0%) Average 3+ Lanes $0.14 $0.12 16.7% $0.21 (33.3%) Average Gross Revenue $3.06 $3.05 0.3% $2.97 3.0% 147 4 The 2022 fiscal year-to-date (YTD) traffic volume increased by 33 percent and potential toll revenue increased by 27.7 percent, when compared with the same period the prior year. YTD average revenue per trip is $3.09. Fiscal YTD traffic and revenue data are summarized in the table below. The following trip and revenue statistics tables represent all trips taken on the OCTA 91 EL and associated potential revenue for the months of July 2021 through May 2022. Fiscal Year (FY) 2021-22 YTD as of May 31, 2022 Trips FY 2021-22 YTD Actual FY 2020-21 YTD Actual Yr-to-Yr % Variance Full Toll Lanes 13,973,037 10,708,596 30.5% 3+ Lanes 4,184,669 2,946,898 42.0% Total Gross Trips 18,157,706 13,655,494 33.0% Revenue Full Toll Lanes $55,469,716 $43,369,406 27.9% 3+ Lanes $587,889 $525,648 11.8% Total Gross Revenue $56,057,605 $43,895,054 27.7% Average Revenue per Trip Average Full Toll Lanes $3.97 $4.05 (2.0%) Average 3+ Lanes $0.14 $0.18 (22.2%) Average Gross Revenue $3.09 $3.21 (3.7%) 148 5 OCTA Traffic and Revenue Summary The chart below reflects the total trips breakdown between full toll trips and high-occupancy vehicle (HOV3+) trips for FY 2021-22 on a monthly basis. The chart below reflects the gross potential revenue breakdown between full toll trips and HOV3+ trips for FY 2021-22 on a monthly basis. 149 6 OCTA EASTBOUND PEAK-HOUR VOLUMES Peak-hour traffic in the eastbound and westbound direction reached or exceeded 90 percent of defined capacity six times during the month of May 2022. As demonstrated on the next chart, westbound peak-hour traffic volumes top out at 94 percent of defined capacity. PM Time Price HOV Vol. Cap. Price HOV Vol. Cap. Price HOV Vol. Cap. Price HOV Vol. Cap. Price HOV Vol. Cap. 1400 - 1500 $5.30 444 2,845 84% $5.30 379 2,935 86% $5.30 429 2,940 86% $7.70 447 2,973 87%$8.35 422 2,827 83% 1500 - 1600 $5.65 513 2,934 86% $5.75 494 2,964 87% $7.45 490 2,860 84%$7.45 498 2,937 86%$7.90 539 2,855 84% 1600 - 1700 $5.10 389 2,834 83%$5.25 410 2,962 87% $6.50 445 2,870 84%$7.00 404 2,891 85%$6.95 497 2,869 84% 1700 - 1800 $4.95 476 2,921 86%$4.90 451 2,963 87% $5.40 460 3,034 89% $6.70 393 2,768 81% $6.75 484 2,637 78% 1800 - 1900 $5.65 550 2,584 76% $4.05 545 2,899 85% $4.05 528 2,896 85% $4.50 515 2,794 82% $6.75 578 2,609 77% 1900 - 2000 $3.95 367 1,539 45% $3.95 387 1,838 54% $3.95 443 1,960 58% $5.75 459 2,116 62% $6.25 529 2,098 62% PM Time Price HOV Vol. Cap. Price HOV Vol. Cap. Price HOV Vol. Cap. Price HOV Vol. Cap. Price HOV Vol. Cap. 1400 - 1500 $5.30 409 2,810 83% $5.30 395 2,846 84% $5.30 393 2,822 83% $7.70 396 2,875 85% $8.35 475 2,851 84% 1500 - 1600 $5.65 486 2,956 87%$5.75 494 3,098 91%$7.45 455 2,908 86%$7.45 526 3,050 90%$7.90 547 2,880 85% 1600 - 1700 $5.10 418 2,802 82% $5.25 402 2,903 85% $6.50 445 2,914 86% $7.00 387 2,784 82% $6.95 506 2,751 81% 1700 - 1800 $4.95 434 2,806 83% $4.90 430 2,876 85% $5.40 457 2,942 87% $6.70 418 2,899 85% $6.75 496 2,830 83% 1800 - 1900 $5.65 555 2,603 77% $4.05 331 1,652 49% $4.05 583 2,973 87% $4.50 603 2,884 85% $6.75 614 2,575 76% 1900 - 2000 $3.95 354 1,407 41% $3.95 603 2,463 72% $3.95 487 2,026 60% $5.75 475 2,080 61% $6.25 536 2,025 60% PM Time Price HOV Vol. Cap. Price HOV Vol. Cap. Price HOV Vol. Cap. Price HOV Vol. Cap. Price HOV Vol. Cap. 1400 - 1500 $5.30 363 2,658 78% $5.30 410 2,889 85% $5.30 386 2,934 86% $7.70 440 2,945 87% $8.35 451 2,935 86% 1500 - 1600 $5.65 487 2,892 85% $5.75 529 2,892 85% $7.45 446 2,914 86% $7.45 469 2,894 85% $7.90 515 2,888 85% 1600 - 1700 $5.10 403 2,823 83% $5.25 425 2,925 86% $6.50 436 2,942 87% $7.00 420 2,856 84% $6.95 491 2,882 85% 1700 - 1800 $4.95 400 2,679 79% $4.90 443 2,985 88% $5.40 447 2,928 86% $6.70 404 2,706 80% $6.75 515 2,833 83% 1800 - 1900 $5.65 557 2,557 75% $4.05 551 2,912 86% $4.05 512 2,856 84% $4.50 562 2,879 85% $6.75 599 2,449 72% 1900 - 2000 $3.95 349 1,317 39% $3.95 382 1,783 52% $3.95 432 1,873 55% $5.75 471 2,232 66% $6.25 493 1,843 54% PM Time Price HOV Vol. Cap. Price HOV Vol. Cap. Price HOV Vol. Cap. Price HOV Vol. Cap. Price HOV Vol. Cap. 1400 - 1500 $5.30 420 2,778 82% $5.30 381 2,688 79% $5.30 487 2,834 83% $7.70 494 2,877 85% $8.35 548 2,776 82% 1500 - 1600 $5.65 509 2,849 84% $5.75 469 2,863 84% $7.45 475 2,897 85% $7.45 503 2,871 84% $7.90 593 2,764 81% 1600 - 1700 $5.10 466 2,852 84% $5.25 449 2,886 85% $6.50 439 2,800 82% $7.00 458 2,622 77% $6.95 549 2,687 79% 1700 - 1800 $4.95 469 2,989 88% $4.90 494 2,972 87% $5.40 448 2,891 85% $6.70 398 2,217 65% $6.75 593 2,718 80% 1800 - 1900 $5.65 517 2,477 73% $4.05 541 2,911 86% $4.05 536 2,862 84% $4.50 550 2,881 85% $6.75 604 2,247 66% 1900 - 2000 $3.95 338 1,351 40% $3.95 413 1,778 52% $3.95 413 1,924 57% $5.75 565 2,434 72% $6.25 632 1,990 59% PM Time Price HOV Vol. Cap. Price HOV Vol. Cap. Price HOV Vol. Cap. Price HOV Vol. Cap. Price HOV Vol. Cap. 1400 - 1500 $4.40 394 1,115 33% $5.30 377 2,690 79% 1500 - 1600 $4.40 402 1,129 33% $5.75 473 2,823 83% 1600 - 1700 $4.40 428 1,120 33% $5.25 452 2,858 84% 1700 - 1800 $4.40 409 986 29% $4.90 449 2,752 81% 1800 - 1900 $4.40 467 1,074 32% $4.05 534 2,852 84% 1900 - 2000 $4.40 489 1,032 30% $3.95 362 1,686 50% 06/01/22 Thursday 06/02/22 Friday 06/03/22Monday 05/30/22 Tuesday 05/31/22 Wednesday 05/25/22 Thursday 05/26/22 Friday 05/27/22Monday 05/23/22 Tuesday 05/24/22 Wednesday Thursday 05/12/22 Friday 05/13/22 Monday 05/16/22 Tuesday 05/17/22 Wednesday 05/18/22 Thursday 05/19/22 Friday 05/20/22 Thursday 05/05/22 Friday 05/06/22 Monday 05/09/22 Tuesday 05/10/22 Wednesday 05/11/22 Monday 05/02/22 Tuesday 05/03/22 Wednesday 05/04/22 150 7 OCTA WESTBOUND PEAK-HOUR VOLUMES AM Time Price HOV Vol. Cap. Price HOV Vol. Cap. Price HOV Vol. Cap. Price HOV Vol. Cap. Price HOV Vol. Cap. 0400 - 0500 $3.15 381 1,219 36% $3.15 395 1,180 35% $3.15 406 1,141 34% $3.15 415 1,136 33% $3.15 341 978 29% 0500 - 0600 $5.10 713 2,692 79% $5.10 740 2,751 81% $5.10 732 2,705 80% $5.10 670 2,579 76% $4.85 579 2,245 66% 0600 - 0700 $5.30 593 2,927 86% $5.30 612 3,009 89% $5.30 532 2,646 78% $5.30 631 3,010 89% $5.10 563 2,747 81% 0700 - 0800 $5.80 661 2,949 87% $5.80 632 2,998 88% $5.80 660 2,984 88% $5.80 587 2,839 84% $5.65 511 2,503 74% 0800 - 0900 $5.30 406 2,638 78% $5.30 326 2,670 79% $5.30 338 2,603 77% $5.30 332 2,645 78% $5.10 327 2,334 69% 0900 - 1000 $4.20 393 2,497 73% $4.20 285 2,635 78% $4.20 325 2,487 73% $4.20 312 2,531 74% $4.20 275 2,059 61% AM Time Price HOV Vol. Cap. Price HOV Vol. Cap. Price HOV Vol. Cap. Price HOV Vol. Cap. Price HOV Vol. Cap. 0400 - 0500 $3.15 405 1,134 33% $3.15 396 1,328 39% $3.15 455 1,350 40% $3.15 463 1,544 45% $3.15 316 972 29% 0500 - 0600 $5.10 669 2,651 78%$5.10 806 3,189 94%$5.10 737 2,817 83% $5.10 686 2,726 80% $4.85 579 2,225 65% 0600 - 0700 $5.30 568 2,917 86%$5.30 608 3,096 91% $5.30 607 3,132 92%$5.30 601 2,924 86% $5.10 548 2,561 75% 0700 - 0800 $5.80 624 2,866 84% $5.80 618 2,989 88%$5.80 632 3,097 91%$5.80 613 2,845 84% $5.65 557 2,451 72% 0800 - 0900 $5.30 347 2,638 78% $5.30 297 2,512 74% $5.30 366 2,768 81% $5.30 293 2,434 72% $5.10 310 2,020 59% 0900 - 1000 $4.20 346 2,374 70% $4.20 358 2,449 72% $4.20 313 2,568 76% $4.20 279 2,206 65% $4.20 344 2,042 60% AM Time Price HOV Vol. Cap. Price HOV Vol. Cap. Price HOV Vol. Cap. Price HOV Vol. Cap. Price HOV Vol. Cap. 0400 - 0500 $3.15 384 1,195 35% $3.15 413 1,216 36% $3.15 415 1,246 37% $3.15 398 1,140 34% $3.15 346 991 29% 0500 - 0600 $5.10 662 2,633 77% $5.10 705 2,683 79% $5.10 727 2,707 80% $5.10 710 2,653 78% $4.85 545 2,176 64% 0600 - 0700 $5.30 605 2,923 86% $5.30 589 2,991 88% $5.30 610 3,006 88% $5.30 645 2,908 86% $5.10 529 2,462 72% 0700 - 0800 $5.80 611 2,797 82% $5.80 634 2,932 86% $5.80 612 2,948 87% $5.80 446 1,648 48% $5.65 515 2,175 64% 0800 - 0900 $5.30 326 2,451 72% $5.30 303 2,485 73% $5.30 309 2,391 70% $5.30 228 1,398 41% $5.10 273 1,920 56% 0900 - 1000 $4.20 313 2,087 61% $4.20 289 2,263 67% $4.20 303 2,393 70% $4.20 326 2,100 62% $4.20 299 1,852 54% AM Time Price HOV Vol. Cap. Price HOV Vol. Cap. Price HOV Vol. Cap. Price HOV Vol. Cap. Price HOV Vol. Cap. 0400 - 0500 $3.15 357 1,144 34% $3.15 406 1,191 35% $3.15 403 1,147 34% $3.15 383 1,060 31% $3.15 315 878 26% 0500 - 0600 $5.10 715 2,762 81% $5.10 725 2,730 80% $5.10 708 2,667 78% $5.10 671 2,664 78% $4.85 581 2,203 65% 0600 - 0700 $5.30 608 2,907 86% $5.30 600 2,990 88% $5.30 593 2,898 85% $5.30 593 2,982 88% $5.10 525 2,373 70% 0700 - 0800 $5.80 595 2,850 84% $5.80 634 2,888 85% $5.80 553 2,306 68% $5.80 632 2,816 83% $5.65 525 2,238 66% 0800 - 0900 $5.30 325 2,463 72% $5.30 342 2,573 76% $5.30 408 2,725 80% $5.30 396 2,534 75% $5.10 269 1,875 55% 0900 - 1000 $4.20 367 2,306 68% $4.20 271 2,273 67% $4.20 259 1,970 58% $4.20 368 2,547 75% $4.20 329 1,718 51% AM Time Price HOV Vol. Cap. Price HOV Vol. Cap. Price HOV Vol. Cap. Price HOV Vol. Cap. Price HOV Vol. Cap. 0400 - 0500 $1.75 43 112 3% $3.15 371 1,146 34% 0500 - 0600 $1.75 70 188 6% $5.10 677 2,723 80% 0600 - 0700 $1.75 84 279 8% $5.30 604 2,971 87% 0700 - 0800 $1.75 127 386 11% $5.80 557 2,735 80% 0800 - 0900 $2.60 218 656 19% $5.30 356 2,658 78% 0900 - 1000 $3.70 365 1,050 31% $4.20 291 2,310 68% Monday 05/30/22 Tuesday 05/31/22 Wednesday 06/01/22 Thursday 05/19/22 Friday 05/20/22 05/25/22 Thursday 06/02/22 Friday 06/03/22 Thursday 05/26/22 Friday 05/27/22 05/18/22 Monday 05/23/22 Tuesday 05/24/22 Wednesday Monday 05/16/22 Tuesday 05/17/22 Wednesday 05/11/22 Thursday 05/12/22 Friday 05/13/22Monday 05/09/22 Tuesday 05/10/22 Wednesday 05/04/22 Thursday 05/05/22 Friday 05/06/22Monday 05/02/22 Tuesday 05/03/22 Wednesday 151 8 FINANCIAL HIGHLIGHTS OCTA Capital Asset Activity During the 11 months ending May 31, 2022, capital asset activities included payment of $1,882,220 attributing to the Electronic Toll and Traffic Management system project and $679,321 to the back-office system project. 152 9 OPERATIONS OVERVIEW RCTC TRAFFIC AND REVENUE STATISTICS FOR RCTC Total traffic volume on the 91 EL for May 2022 was 1,437,467. This represents a daily average of 46,370 vehicles. This is a 5.9 percent increase in total traffic volume from the same period last year, which totaled 1,357,183 and was the 15th month of the State of California’s stay-at-home orders due to the COVID-19 pandemic. Potential toll revenue for May was $5,465,847, which represents an increase of 25 percent from the prior year’s total of $4,371,441. Carpool percentage for May was 22.5 percent as compared to the previous year’s rate of 21.1 percent. As compared to May 2019, the last pre-COVID comparative, traffic volume increased by six percent and revenue increased by two percent. MTD traffic and revenue data is summarized in the table below. The following trip and revenue statistics tables represent all trips taken on the Riverside County Transportation Commission (RCTC) 91 EL and associated potential revenue for the month of May 2022. Current MTD as of May 31, 2022 Trips MAY-22 MTD Actual Stantec MTD Projected # Variance % Variance MAY-21 MTD Actual Yr-to-Yr % Variance MAY-19 MTD Actual Yr 22-to-Yr 19 % Variance Full Toll Lanes 1,113,885 1,001,457 112,428 11.2% 1,070,406 4.1% 1,008,723 10.4% 3+ Lanes 323,582 359,114 (35,532) (9.9%)286,777 12.8% 347,560 (6.9%) Total Gross Trips 1,437,467 1,360,571 76,896 5.7% 1,357,183 5.9% 1,356,283 6.0% Revenue Full Toll Lanes $5,423,969 $4,509,843 $914,126 20.3% $4,328,328 25.3% $5,313,798 2.1% 3+ Lanes $41,878 $0 $41,878 $43,113 (2.9%)$46,697 (10.3%) Total Gross Revenue $5,465,847 $4,509,843 $956,004 21.2% $4,371,441 25.0% $5,360,495 2.0% Average Revenue per Trip Average Full Toll Lanes $4.87 $4.50 $0.37 8.2% $4.04 20.5% $5.27 (7.6%) Average 3+ Lanes $0.13 $0.00 $0.13 $0.15 (13.3%)$0.13 0.0% Average Gross Revenue $3.80 $3.31 $0.49 14.8% $3.22 18.0% $3.95 (3.8%) 153 10 The 2022 fiscal YTD traffic volume increased by 33 percent and potential toll revenue increased by 48.4 percent, when compared with the same period the prior year. YTD average revenue per-trip is $3.76. Fiscal YTD traffic and revenue data are summarized in the table below. The following trip and revenue statistics tables represent all trips taken on the RCTC 91 EL and associated potential revenue for the months of July 2021 through May 2022. FY 2021-22 YTD as of May 31, 2022 Trips FY 2021-22 YTD Actual Stantec YTD Projected # Variance % Variance FY 2020-21 YTD Actual Yr-to-Yr % Variance Full Toll Lanes 12,070,240 10,369,257 1,700,983 16.4% 9,211,904 31.0% 3+ Lanes 3,331,732 3,668,829 (337,097) (9.2%)2,368,854 40.6% Total Gross Trips 15,401,972 14,038,086 1,363,886 9.7% 11,580,758 33.0% Revenue Full Toll Lanes $57,456,933 $45,494,571 $11,962,362 26.3% $38,617,453 48.8% 3+ Lanes $450,841 $0 $450,841 $407,902 10.5% Total Gross Revenue $57,907,774 $45,494,571 $12,413,203 27.3% $39,025,355 48.4% Average Revenue per Trip Average Full Toll Lanes $4.76 $4.39 $0.37 8.4% $4.19 13.6% Average 3+ Lanes $0.14 $0.00 $0.14 $0.17 (17.6%) Average Gross Revenue $3.76 $3.24 $0.52 16.0% $3.37 11.6% 154 11 RCTC Traffic and Revenue Summary The chart below reflects the total trips broken down between full toll lanes and HOV3+ lanes for FY 2021-22 on a monthly basis. The chart below reflects the gross potential revenue breakdown between full toll lanes and HOV3+ lanes for FY 2021-22 on a monthly basis. 155 12 RCTC PEAK-HOUR VOLUMES In May, no toll rates were adjusted. RCTC evaluates traffic volumes for peak-period hours and adjusts rates according to the toll rate policy. RCTC EASTBOUND PEAK-HOUR VOLUMES Eastbound PM Peak - County Line to McKinley PM Time Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS 1400 - 1500 $5.45 218 971 1,189 D $7.05 174 1001 1,175 D $9.15 204 1017 1,221 E $12.25 189 1,072 1,261 E $26.80 268 1,135 1,403 F 1500 - 1600 $7.75 260 982 1,242 E $9.80 248 931 1,179 D $12.85 222 893 1,115 D $16.60 229 944 1,173 D $26.50 244 769 1,013 D 1600 - 1700 $5.45 170 914 1,084 D $5.45 185 981 1,166 D $5.45 207 980 1,187 D $7.75 180 994 1,174 D $15.60 260 914 1,174 D 1700 - 1800 $5.45 189 869 1,058 D $5.45 184 880 1,064 D $5.45 378 897 1,275 E $5.45 197 929 1,126 D $7.05 253 968 1,221 E 1800 - 1900 $5.45 261 799 1,060 D $5.45 246 854 1,100 D $5.45 244 874 1,118 D $5.45 248 889 1,137 D $5.45 267 848 1,115 D 1900 - 2000 $2.30 159 519 678 B $4.25 174 549 723 B $4.25 164 509 673 B $5.45 210 740 950 C $4.25 249 675 924 C PM Time Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS 1400 - 1500 $5.45 184 1,060 1,244 E $7.05 186 1034 1,220 E $9.15 197 1024 1,221 E $12.25 192 1,050 1,242 E $26.80 273 1,047 1,320 F 1500 - 1600 $7.75 254 963 1,217 E $9.80 227 974 1,201 E $12.85 228 969 1,197 D $16.60 266 952 1,218 E $26.50 279 936 1,215 E 1600 - 1700 $5.45 217 860 1,077 D $5.45 183 1019 1,202 E $5.45 207 958 1,165 D $7.75 167 840 1,007 D $15.60 221 949 1,170 D 1700 - 1800 $5.45 192 874 1,066 D $5.45 182 833 1,015 D $5.45 192 916 1,108 D $5.45 186 958 1,144 D $7.05 233 953 1,186 D 1800 - 1900 $5.45 222 778 1,000 C $5.45 154 600 754 B $5.45 238 837 1,075 D $5.45 256 840 1,096 D $5.45 256 824 1,080 D 1900 - 2000 $2.30 135 427 562 B $4.25 270 692 962 C $4.25 206 612 818 C $5.45 238 707 945 C $4.25 224 777 1,001 D PM Time Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS 1400 - 1500 $5.45 177 925 1,102 D $7.05 201 984 1,185 D $9.15 175 980 1,155 D $12.25 208 1,058 1,266 E $26.80 242 958 1,200 D 1500 - 1600 $7.75 236 881 1,117 D $9.80 254 915 1,169 D $12.85 231 920 1,151 D $16.60 235 956 1,191 D $26.50 312 935 1,247 E 1600 - 1700 $5.45 195 906 1,101 D $5.45 178 999 1,177 D $5.45 185 932 1,117 D $7.75 172 947 1,119 D $15.60 270 998 1,268 E 1700 - 1800 $5.45 191 889 1,080 D $5.45 193 909 1,102 D $5.45 249 1,142 1,391 F $5.45 175 974 1,149 D $7.05 255 963 1,218 E 1800 - 1900 $5.45 231 756 987 C $5.45 252 873 1,125 D $5.45 231 829 1,060 D $5.45 240 858 1,098 D $5.45 288 773 1,061 D 1900 - 2000 $2.30 153 399 552 B $4.25 179 609 788 B $4.25 185 640 825 C $5.45 232 783 1,015 D $4.25 232 649 881 C PM Time Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS 1400 - 1500 $5.45 186 981 1,167 D $7.05 186 936 1,122 D $9.15 240 942 1,182 D $12.25 257 1,060 1,317 F $26.80 375 895 1,270 E 1500 - 1600 $7.75 240 928 1,168 D $9.80 232 964 1,196 D $12.85 239 962 1,201 E $16.60 283 950 1,233 E $26.50 375 858 1,233 E 1600 - 1700 $5.45 213 951 1,164 D $5.45 219 913 1,132 D $5.45 212 968 1,180 D $7.75 209 809 1,018 D $15.60 419 877 1,296 E 1700 - 1800 $5.45 201 910 1,111 D $5.45 204 920 1,124 D $5.45 184 865 1,049 D $5.45 209 914 1,123 D $7.05 361 927 1,288 E 1800 - 1900 $5.45 217 726 943 C $5.45 260 881 1,141 D $5.45 266 865 1,131 D $5.45 316 973 1,289 E $5.45 344 752 1,096 D 1900 - 2000 $2.30 132 420 552 B $4.25 167 634 801 C $4.25 192 630 822 C $5.45 281 858 1,139 D $4.25 333 684 1,017 D PM Time Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS 1400 - 1500 $2.30 154 364 518 B $7.05 181 921 1,102 D 1500 - 1600 $2.30 192 335 527 B $9.80 260 866 1,126 D 1600 - 1700 $2.30 174 296 470 B $5.45 190 876 1,066 D 1700 - 1800 $2.30 177 276 453 B $5.45 191 803 994 C 1800 - 1900 $2.30 217 222 264 A $5.45 251 808 1,059 D 1900 - 2000 $2.30 229 310 539 B $4.25 193 561 754 B 05/05/22 Friday 05/06/22Monday05/02/22 Tuesday 05/03/22 Wednesday 05/04/22 Thursday Monday 05/30/22 Tuesday 05/31/22 Wednesday 06/01/22 Thursday 06/02/22 Friday 06/03/22 05/10/22 Thursday Wednesday 05/25/22Monday05/23/22 Tuesday 05/24/22 Monday 05/16/22 Tuesday 05/17/22 Wednesday 05/18/22 Wednesday 05/11/22 Thursday 05/12/22 Friday 05/13/22 05/19/22 Friday 05/20/22 Monday 05/09/22 Tuesday Thursday 05/26/22 Friday 05/27/22 156 13 Eastbound PM Peak - County Line to 15 SB Ontario PM Time Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS 1400 - 1500 $5.45 121 689 810 C $5.45 116 789 905 C $5.45 110 791 901 C $5.45 142 794 936 C $5.45 132 679 811 C 1500 - 1600 $5.45 126 649 775 B $5.45 140 739 879 C $5.45 135 698 833 C $5.45 107 681 788 B $5.45 107 521 628 B 1600 - 1700 $3.00 107 611 718 B $5.45 111 629 740 B $5.45 112 629 741 B $5.45 98 733 831 C $3.00 134 591 725 B 1700 - 1800 $3.00 120 632 752 B $3.00 123 674 797 B $3.00 105 627 732 B $3.00 96 655 751 B $3.00 133 592 725 B 1800 - 1900 $3.00 139 566 705 B $3.00 144 611 755 B $3.00 136 654 790 B $3.00 126 625 751 B $3.00 130 560 690 B 1900 - 2000 $3.00 127 366 493 B $3.00 105 473 578 B $3.00 157 589 746 B $3.00 137 528 665 B $3.00 157 429 586 B PM Time Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS 1400 - 1500 $5.45 118 712 830 C $5.45 131 728 859 C $5.45 111 755 866 C $5.45 107 713 820 C $5.45 137 658 795 B 1500 - 1600 $5.45 128 656 784 B $5.45 114 659 773 B $5.45 124 706 830 C $5.45 128 683 811 C $5.45 118 600 718 B 1600 - 1700 $3.00 96 628 724 B $5.45 109 655 764 B $5.45 110 652 762 B $5.45 116 677 793 B $3.00 112 604 716 B 1700 - 1800 $3.00 120 895 1,015 D $3.00 113 628 741 B $3.00 117 637 754 B $3.00 114 636 750 B $3.00 114 619 733 B 1800 - 1900 $3.00 133 565 698 B $3.00 95 444 539 B $3.00 129 685 814 C $3.00 146 684 830 C $3.00 137 566 703 B 1900 - 2000 $3.00 87 323 410 B $3.00 164 627 791 B $3.00 145 482 627 B $3.00 118 536 654 B $3.00 143 473 616 B PM Time Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS 1400 - 1500 $5.45 109 713 822 C $5.45 120 750 870 C $5.45 130 741 871 C $5.45 137 791 928 C $5.45 147 706 853 C 1500 - 1600 $5.45 141 661 802 C $5.45 148 674 822 C $5.45 124 718 842 C $5.45 117 646 763 B $5.45 120 595 715 B 1600 - 1700 $3.00 93 617 710 B $5.45 109 676 785 B $5.45 102 680 782 B $5.45 87 648 735 B $3.00 113 600 713 B 1700 - 1800 $3.00 99 598 697 B $3.00 122 667 789 B $3.00 64 382 446 B $3.00 86 644 730 B $3.00 129 624 753 B 1800 - 1900 $3.00 128 526 654 B $3.00 150 631 781 B $3.00 119 595 714 B $3.00 121 696 817 C $3.00 162 513 675 B 1900 - 2000 $3.00 106 317 423 B $3.00 113 434 547 B $3.00 104 448 552 B $3.00 142 553 695 B $3.00 137 437 574 B PM Time Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS 1400 - 1500 $5.45 115 688 803 C $5.45 125 656 781 B $5.45 132 710 842 C $5.45 122 667 789 B $5.45 133 500 633 B 1500 - 1600 $5.45 110 626 736 B $5.45 110 640 750 B $5.45 126 670 796 B $5.45 129 670 799 B $5.45 142 520 662 B 1600 - 1700 $3.00 102 649 751 B $5.45 110 667 777 B $5.45 109 643 752 B $5.45 108 524 632 B $3.00 151 472 623 B 1700 - 1800 $3.00 101 655 756 B $3.00 129 660 789 B $3.00 112 606 718 B $3.00 115 528 643 B $3.00 151 478 629 B 1800 - 1900 $3.00 133 550 683 B $3.00 130 652 782 B $3.00 142 625 767 B $3.00 161 652 813 C $3.00 157 485 642 B 1900 - 2000 $3.00 102 355 457 B $3.00 113 445 558 B $3.00 117 452 569 B $3.00 155 602 757 B $3.00 144 417 561 B PM Time Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS 1400 - 1500 $2.00 118 237 355 A $5.45 103 662 765 B 1500 - 1600 $2.00 128 228 356 A $5.45 125 653 778 B 1600 - 1700 $2.00 131 197 328 A $5.45 113 588 701 B 1700 - 1800 $2.00 129 180 309 A $3.00 100 586 686 B 1800 - 1900 $2.00 133 123 194 A $3.00 139 597 736 B 1900 - 2000 $2.00 139 178 317 A $3.00 103 428 531 B Monday 05/02/22 Tuesday 05/03/22 Wednesday 05/04/22 Thursday 05/05/22 Friday 05/06/22 Wednesday 06/01/22 Thursday 06/02/22 Friday 06/03/22Monday 05/30/22 Tuesday 05/31/22 Thursday 05/26/22 Friday 05/27/22Monday05/23/22 Tuesday 05/24/22 Wednesday 05/25/22 Wednesday 05/18/22 Thursday 05/19/22 Friday 05/20/22Monday05/16/22 Tuesday 05/17/22 Monday 05/09/22 Tuesday 05/10/22 Wednesday 05/11/22 Thursday 05/12/22 Friday 05/13/22 157 14 RCTC WESTBOUND PEAK-HOUR VOLUMES Westbound AM Peak - McKinley to County Line AM Time Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS 0400 - 0500 $2.30 182 448 630 B $2.30 192 418 610 B $2.30 188 379 567 B $2.30 196 406 602 B $2.30 153 354 507 B 0500 - 0600 $11.20 361 1,087 1,448 F $11.20 365 1021 1,386 F $11.20 382 1063 1,445 F $9.45 350 1,039 1,389 F $5.45 264 974 1,238 E 0600 - 0700 $17.30 345 1,246 1,591 F $18.30 370 1260 1,630 F $18.30 319 1087 1,406 F $17.30 387 1,329 1,716 F $10.45 292 1,114 1,406 F 0700 - 0800 $13.60 407 1,290 1,697 F $14.30 387 1241 1,628 F $14.30 373 1249 1,622 F $13.30 359 1,283 1,642 F $8.70 276 1,050 1,326 E 0800 - 0900 $8.70 232 1,299 1,531 F $9.70 225 1289 1,514 F $9.70 208 1310 1,518 F $8.70 207 1,348 1,555 F $5.45 173 927 1,100 D 0900 - 1000 $4.25 230 1,076 1,306 E $5.45 152 1078 1,230 E $5.45 170 1076 1,246 E $5.45 170 1,025 1,195 D $4.25 123 815 938 C AM Time Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS 0400 - 0500 $2.30 188 432 620 B $2.30 158 481 639 B $2.30 193 432 625 B $2.30 183 459 642 B $2.30 140 390 530 B 0500 - 0600 $11.20 327 964 1,291 E $11.20 310 1175 1,485 F $11.20 361 1122 1,483 F $9.45 302 1,152 1,454 F $5.45 277 978 1,255 E 0600 - 0700 $17.30 350 1,301 1,651 F $18.30 326 1372 1,698 F $18.30 358 1244 1,602 F $17.30 345 1,250 1,595 F $10.45 285 1,051 1,336 E 0700 - 0800 $13.60 394 1,270 1,664 F $14.30 346 1280 1,626 F $14.30 389 1299 1,688 F $13.30 361 1,242 1,603 F $8.70 300 949 1,249 E 0800 - 0900 $8.70 202 1,258 1,460 F $9.70 173 1096 1,269 E $9.70 235 1382 1,617 F $8.70 153 1,060 1,213 E $5.45 167 825 992 C 0900 - 1000 $4.25 185 988 1,173 D $5.45 171 940 1,111 D $5.45 171 1077 1,248 E $5.45 139 929 1,068 D $4.25 155 746 901 C AM Time Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS 0400 - 0500 $2.30 184 417 601 B $2.30 181 456 637 B $2.30 194 417 611 B $2.30 186 404 590 B $2.30 166 312 478 B 0500 - 0600 $11.20 378 1,077 1,455 F $11.20 335 1,078 1,413 F $11.20 372 1,043 1,415 F $9.45 379 1,041 1,420 F $5.45 265 902 1,167 D 0600 - 0700 $17.30 358 1,241 1,599 F $18.30 324 1,287 1,611 F $18.30 397 1,316 1,713 F $17.30 383 1,197 1,580 F $10.45 299 1,031 1,330 E 0700 - 0800 $13.60 356 1,249 1,605 F $14.30 341 1,303 1,644 F $14.30 357 1,220 1,577 F $13.30 358 1,128 1,486 F $8.70 292 940 1,232 E 0800 - 0900 $8.70 195 1,139 1,334 E $9.70 183 1,117 1,300 E $9.70 195 1,083 1,278 E $8.70 190 1,018 1,208 E $5.45 135 925 1,060 D 0900 - 1000 $4.25 155 799 954 C $5.45 134 891 1,025 D $5.45 147 916 1,063 D $5.45 164 1,075 1,239 E $4.25 152 748 900 C AM Time Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS 0400 - 0500 $2.30 178 455 633 B $2.30 199 409 608 B $2.30 198 415 613 B $2.30 180 418 598 B $2.30 149 331 480 B 0500 - 0600 $11.20 366 1,078 1,444 F $11.20 382 1,036 1,418 F $11.20 385 1,066 1,451 F $9.45 268 1,204 1,472 F $5.45 323 905 1,228 E 0600 - 0700 $17.30 367 1,241 1,608 F $18.30 309 1,087 1,396 F $18.30 333 1,134 1,467 F $17.30 314 1,331 1,645 F $10.45 287 948 1,235 E 0700 - 0800 $13.60 374 1,248 1,622 F $14.30 328 1,317 1,645 F $14.30 369 1,240 1,609 F $13.30 347 1,317 1,664 F $8.70 242 884 1,126 D 0800 - 0900 $8.70 180 1,016 1,196 D $9.70 189 1,231 1,420 F $9.70 204 1,135 1,339 E $8.70 212 1,171 1,383 F $5.45 156 738 894 C 0900 - 1000 $4.25 146 790 936 C $5.45 134 917 1,051 D $5.45 153 897 1,050 D $5.45 185 887 1,072 D $4.25 182 649 831 C AM Time Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS 0400 - 0500 $1.60 16 25 41 A $2.30 184 434 618 B 0500 - 0600 $1.60 26 62 88 A $11.20 367 1,109 1,476 F 0600 - 0700 $1.60 47 95 142 A $18.30 368 1,213 1,581 F 0700 - 0800 $1.60 77 160 237 A $14.30 338 1,145 1,483 F 0800 - 0900 $2.30 126 268 394 A $9.70 224 1,204 1,428 F 0900 - 1000 $2.30 242 438 680 B $5.45 146 873 1,019 D 05/05/22 Friday 05/06/22Monday05/02/22 Tuesday 05/03/22 Wednesday 05/04/22 Thursday Monday 05/30/22 Tuesday 05/31/22 Wednesday 06/01/22 Wednesday 05/25/22Monday05/23/22 Tuesday 05/24/22 Monday 05/16/22 Tuesday 05/17/22 Wednesday 05/18/22 Wednesday 05/11/22 Thursday 05/12/22 Friday 05/13/22Monday05/09/22 Tuesday 05/10/22 05/19/22 Friday 05/20/22Thursday 06/02/22 Friday 06/03/22 Thursday 05/26/22 Friday 05/27/22 Thursday 158 15 Westbound AM Peak - I-15 North to County Line AM Time Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS 0400 - 0500 $3.00 164 464 628 B $3.00 179 479 658 B $3.00 167 455 622 B $3.00 164 469 633 B $3.00 93 414 507 B 0500 - 0600 $7.00 234 1,001 1,235 E $7.00 242 1061 1,303 E $7.00 244 1059 1,303 E $7.00 230 1,048 1,278 E $5.45 156 929 1,085 D 0600 - 0700 $9.00 244 1,142 1,386 E $9.00 247 1237 1,484 F $9.00 225 1221 1,446 F $9.00 245 1,204 1,449 F $7.00 203 1,014 1,217 E 0700 - 0800 $9.00 222 1,136 1,358 E $9.00 223 1205 1,428 F $9.00 241 1220 1,461 F $9.00 231 1,148 1,379 E $7.00 154 913 1,067 D 0800 - 0900 $7.00 162 956 1,118 D $7.00 124 1132 1,256 E $7.00 112 1024 1,136 D $7.00 138 1,013 1,151 D $5.45 118 868 986 C 0900 - 1000 $5.45 116 722 838 C $5.45 117 966 1,083 D $5.45 122 921 1,043 D $5.45 121 859 980 C $3.00 104 652 756 B AM Time Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS 0400 - 0500 $3.00 135 490 625 B $3.00 145 499 644 B $3.00 178 456 634 B $3.00 147 480 627 B $3.00 113 389 502 B 0500 - 0600 $7.00 199 1,094 1,293 E $7.00 172 1155 1,327 E $7.00 262 1071 1,333 E $7.00 169 1,099 1,268 E $5.45 145 873 1,018 D 0600 - 0700 $9.00 220 1,167 1,387 E $9.00 198 1236 1,434 F $9.00 245 1275 1,520 F $9.00 205 1,117 1,322 E $7.00 194 971 1,165 D 0700 - 0800 $9.00 211 1,070 1,281 E $9.00 201 1139 1,340 E $9.00 237 1249 1,486 F $9.00 228 1,133 1,361 E $7.00 189 895 1,084 D 0800 - 0900 $7.00 129 1,033 1,162 D $7.00 136 1085 1,221 E $7.00 133 1029 1,162 D $7.00 130 1,085 1,215 E $5.45 113 814 927 C 0900 - 1000 $5.45 129 801 930 C $5.45 146 920 1,066 D $5.45 108 823 931 C $5.45 109 675 784 B $3.00 132 700 832 C AM Time Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS 0400 - 0500 $3.00 153 474 627 B $3.00 148 461 609 B $3.00 153 456 609 B $3.00 165 411 576 B $3.00 135 355 490 B 0500 - 0600 $7.00 205 1,012 1,217 E $7.00 201 1,077 1,278 E $7.00 243 1,000 1,243 E $7.00 216 1,035 1,251 E $5.45 148 908 1,056 D 0600 - 0700 $9.00 252 1,075 1,327 E $9.00 218 1,284 1,502 F $9.00 245 1,212 1,457 F $9.00 255 1,107 1,362 E $7.00 198 948 1,146 D 0700 - 0800 $9.00 210 1,102 1,312 E $9.00 216 1,217 1,433 F $9.00 220 1,141 1,361 E $9.00 201 1,108 1,309 E $7.00 154 964 1,118 D 0800 - 0900 $7.00 136 936 1,072 D $7.00 130 1,033 1,163 D $7.00 112 972 1,084 D $7.00 151 1,022 1,173 D $5.45 99 858 957 C 0900 - 1000 $5.45 113 746 859 C $5.45 128 760 888 C $5.45 122 910 1,032 D $5.45 115 810 925 C $3.00 113 662 775 B AM Time Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS 0400 - 0500 $3.00 155 453 608 B $3.00 158 478 636 B $3.00 163 450 613 B $3.00 127 443 570 B $3.00 116 323 439 B 0500 - 0600 $7.00 221 1,042 1,263 E $7.00 244 1,041 1,285 E $7.00 247 1,013 1,260 E $7.00 164 1,057 1,221 E $5.45 179 794 973 C 0600 - 0700 $9.00 254 1,087 1,341 E $9.00 241 1,144 1,385 E $9.00 250 1,204 1,454 F $9.00 204 1,166 1,370 E $7.00 180 885 1,065 D 0700 - 0800 $9.00 209 1,157 1,366 E $9.00 212 1,177 1,389 E $9.00 207 1,126 1,333 E $9.00 190 1,185 1,375 E $7.00 154 808 962 C 0800 - 0900 $7.00 160 946 1,106 D $7.00 109 1,028 1,137 D $7.00 99 879 978 C $7.00 126 955 1,081 D $5.45 100 694 794 B 0900 - 1000 $5.45 120 758 878 C $5.45 98 863 961 C $5.45 71 591 662 B $5.45 139 893 1,032 D $3.00 96 562 658 B AM Time Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS 0400 - 0500 $2.00 20 48 68 A $3.00 144 453 597 B 0500 - 0600 $2.00 32 71 103 A $7.00 227 1,074 1,301 E 0600 - 0700 $2.00 34 98 132 A $9.00 236 1,233 1,469 F 0700 - 0800 $2.00 45 110 155 A $9.00 211 1,120 1,331 E 0800 - 0900 $2.00 68 177 245 A $7.00 121 1,054 1,175 D 0900 - 1000 $2.00 131 254 385 A $5.45 103 859 962 C Monday 05/02/22 Tuesday 05/03/22 Wednesday 05/04/22 Thursday 05/05/22 Friday 05/06/22 Thursday 06/02/22 Friday 06/03/22Monday05/30/22 Tuesday 05/31/22 Wednesday 06/01/22 Thursday 05/26/22 Friday 05/27/22Monday05/23/22 Tuesday 05/24/22 Wednesday 05/25/22 Wednesday 05/18/22 Thursday 05/19/22 Friday 05/20/22Monday05/16/22 Tuesday 05/17/22 Monday 05/09/22 Tuesday 05/10/22 Wednesday 05/11/22 Thursday 05/12/22 Friday 05/13/22 159 16 RCTC OPERATIONAL HIGHLIGHTS On-Road Operations RCTC Freeway Service Patrol responded to 103 calls during the month of May. Of those calls, 79 were to assist disabled vehicles, 11 calls to remove debris, and 13 were in response to accidents that affected the EL. 160 17 FINANCIAL HIGHLIGHTS RCTC RCTC 91 Express Lanes Operating Statement 5/31/2022 Description Budget Dollar $ Percent (%) Operating revenues: Toll Revenue 52,980,013.41$ 32,848,750.00$ 20,131,263.41$ 61.3 Fee Revenue 5,161,063.79 5,240,491.67 (79,427.88) (1.5) Total operating revenues 58,141,077.20 38,089,241.67 20,051,835.53 52.6 Operating expenses: Salaries and Benefits 560,194.74 781,733.33 221,538.59 28.3 Legal Services 65,566.36 191,308.33 125,741.97 65.7 Advisory Services 49,610.54 4,583.33 (45,027.21) (982.4) Audit and Accounting Fees 29,775.00 33,000.00 3,225.00 9.8 Service Fees - 17,141.67 17,141.67 100.0 Other Professional Services 486,593.10 1,151,150.00 664,556.90 57.7 Lease Expense 239,487.34 292,508.33 53,020.99 18.1 Operations 1,611,713.18 3,316,316.67 1,704,603.49 51.4 Utilities 23,935.04 59,675.00 35,739.96 59.9 Supplies and Materials 11,660.43 30,708.33 19,047.90 62.0 Membership and Subscription Fees 26,761.20 27,500.00 738.80 2.7 Office Equipment & Furniture (Non-Capital)365.18 73,333.33 72,968.15 99.5 Maintenance/Repairs 204,277.37 282,883.33 78,605.96 27.8 Training Seminars and Conferences 5,919.66 1,466.67 (4,452.99) (303.6) Transportation Expenses 704.55 2,291.67 1,587.12 69.3 Lodging 651.78 1,191.67 539.89 45.3 Meals 155.00 2,750.00 2,595.00 94.4 Other Staff Expenses 192.01 275.00 82.99 30.2 Advertising - 197,083.33 197,083.33 100.0 Program Management 40,441.01 76,175.00 35,733.99 46.9 Program Operations 4,977,870.21 7,676,350.00 2,698,479.79 35.2 Litigation Settlement 687.06 - (687.06) N/A Furniture & Equipment - 68,750.00 68,750.00 100.0 Improvements 24,997.50 50,416.67 25,419.17 50.4 Bad Debt Expense 76,390.63 - (76,390.63) N/A Total operating expenses 8,437,948.89 14,338,591.67 5,900,642.78 41.2 Operating income (loss)49,703,128.31 23,750,650.00 25,952,478.31 109.3 Nonoperating revenues (expenses): Interest Revenue (699,886.22) 137,041.67 (836,927.89) 610.7 Other Miscellaneous Revenue 39,073.64 - 39,073.64 N/A Loss on Refunding (6,733,662.41) - (6,733,662.41) N/A Principal Expense - - - N/A Interest Expense (20,825,447.54) (8,287,491.67) (12,537,955.87) 151.3 Total nonoperating revenues (expenses)(28,219,922.53) (8,150,450.00) (20,069,472.53) (246.2) Transfers In - - - N/A Transfers Out (302,521.19) (985,141.67) 682,620.48 (69.3) Net income (loss) 21,180,684.59$ 14,615,058.33$ 6,565,626.26$ 44.9 1 Unaudited YTD as of : YTD Variance Actual 1 161 18 JOINT AGENCY TRIP AND REVENUE STATISTICS JOINT AGENCY TRAFFIC STATISTICS MULTI AGENCY TRIP AND REVENUE STATISTICS MONTH ENDING May 31, 2022 MTD Transactions by Agency Transactions Using Both Segments % Using Both Segments Revenue Westbound OCTA 890,449 630,910 71% $2,484,920.55 RCTC 783,572 630,910 81% $3,199,418.10 Eastbound OCTA 839,982 542,045 65% $2,811,533.99 RCTC 653,895 542,045 83% $2,266,429.66 162 19 JOINT AGENCY PERFORMANCE MEASURES Key Performance Indicators for service level, abandon calls, and case resolution were not achieved due to staffing attrition due to COVID-19. JOINT AGENCY TRANSPONDER DISTRIBUTION REPORTING REQUIREMENT REPORTING PERIOD PERFORMANCE STANDARD May 2022 PERFORMANCE Customer Service Service Level /Speed of Answer Monthly 80% answered within 60 seconds 58% answered within 60 seconds Abandon Percentage Monthly 4 % <= 5% Customer Satisfaction Score Monthly 4.5=> 4.93 First Contact Resolution Monthly 85% of calls resolved on first contact 98% Timeliness of Case Resolution Monthly 90% of cases were resolved in 1 day 100% Monthly 98% of cases were resolved within 5 days 85% Mail Performance Processing of Returned Mail Monthly Per business day in which 90% of returned mail is processed within three (3) business days 100% Monthly Per business day in which 100% of returned mail is not processed within ten (10) business days 100% Research and resolve unidentified Payments Monthly 100% of all unidentified payments are completely and accurately resolved within five (5) business days 100% Payment Processing Monthly Per business day in which 100% of payments are processed within two (2) business day 100% Accounting Customer Refunds Processed Monthly Per business day in which 100% of all refunds are not completely and accurately issued within five (5) business days 95% Tags % of Total Tags % of Total Issued To New Accounts 269 3.1% 314 3.8% 4,754 48.1% Additional Tags to Existing Accounts 8,491 96.9% 8,031 96.2% 5,106 51.7% Replacement Transponders 0 0.0% 22 0.2% Total Issued 8,760 8,345 9,882 Returned Account Closures Accounts Downsizing Defective Transponders Total Returned 6C TRANSPONDER DISTRIBUTION May-22 April-22 FY 2021-22 Average To-Date 163 20 At the end of May 2022, the 91 EL had 161,811 active customer accounts and 638,213 transponders classified as assigned. Number of Accounts by FY As of May 31, 2022 164 Orange County Transportation Authority Riverside County Transportation Commission Status Report June 2022 As of June 30, 2022 ATTACHMENT 6 165 2 Table of Contents Operations Overview OCTA ............................................................................................ 3 Traffic and Revenue Statistics for OCTA ......................................................................... 3 OCTA Traffic and Revenue Summary ............................................................................. 5 OCTA Eastbound Peak-Hour Volumes ........................................................................... 6 OCTA Westbound Peak-Hour Volumes .......................................................................... 7 Financial Highlights OCTA .............................................................................................. 8 Operations Overview RCTC ............................................................................................ 9 Traffic and Revenue Statistics for RCTC ......................................................................... 9 RCTC Traffic and Revenue Summary ........................................................................... 11 RCTC Peak-Hour Volumes ........................................................................................... 12 RCTC Eastbound Peak-Hour Volumes ......................................................................... 12 RCTC Westbound Peak-Hour Volumes ........................................................................ 14 RCTC Operational Highlights ........................................................................................ 16 Financial Highlights RCTC ............................................................................................ 17 Joint Agency Trip and Revenue Statistics ..................................................................... 18 Joint Agency Traffic Statistics ....................................................................................... 18 Joint Agency Performance Measures............................................................................ 19 Joint Agency Transponder Distribution.......................................................................... 19 166 3 OPERATIONS OVERVIEW OCTA TRAFFIC AND REVENUE STATISTICS FOR OCTA Total traffic volume on the 91 Express Lanes (91 EL) for June 2022 was 1,652,514. This represents a daily average of 55,084 vehicles. This is a 3 percent decrease in total traffic volume from the same period last year, which totaled 1,704,291. Potential toll revenue for June was $5,020,161, which represents a decrease of 1.2 percent from the prior year’s total of $5,078,868. The decrease in traffic volume and potential toll revenue can be attributed to the slowdown in the local economy and higher gas prices. Carpool percentage for June was 24.3 percent as compared to the previous year’s rate of 22.5 percent. As compared to June 2019, traffic volume increased by 11.8 percent and revenue increased by 20.9 percent. Month-to-date (MTD) traffic and revenue data is summarized in the table below. The following trip and revenue statistics tables represent all trips taken on the Orange County Transportation Authority (OCTA) 91 EL and associated potential revenue for the month of June 2022. Current MTD as of June 30, 2022 Trips Jun-22 MTD Actual Jun-21 MTD Actual Yr 22-to-Yr 21 % Variance JUN-19 MTD Actual Yr 22-to-Yr 19 % Variance Full Toll Lanes 1,251,644 1,320,950 (5.2%)1,050,770 19.1% 3+ Lanes 400,870 383,341 4.6% 427,282 (6.2%) Total Gross Trips 1,652,514 1,704,291 (3.0%)1,478,052 11.8% Revenue Full Toll Lanes $4,958,376 $5,028,385 (1.4%)$4,074,814 21.7% 3+ Lanes $61,785 $50,484 22.4% $77,348 (20.1%) Total Gross Revenue $5,020,161 $5,078,868 (1.2%)$4,152,162 20.9% Average Revenue per Trip Average Full Toll Lanes $3.96 $3.81 3.9% $3.88 2.1% Average 3+ Lanes $0.15 $0.13 15.4% $0.18 (17.1%) Average Gross Revenue $3.04 $2.98 2.0% $2.81 8.2% 167 4 The 2022 fiscal year-to-date (YTD) traffic volume increased by 29 percent and potential toll revenue increased by 24.7 percent, when compared with the same period the prior year. YTD average revenue per trip is $3.08. Fiscal YTD traffic and revenue data are summarized in the table below. The following trip and revenue statistics tables represent all trips taken on the OCTA 91 EL and associated potential revenue for the months of July 2021 through June 2022. Fiscal Year (FY) 2021-22 YTD as of June 30, 2022 Trips FY 2021-22 YTD Actual FY 2020-21 YTD Actual Yr-to-Yr % Variance Full Toll Lanes 15,224,706 12,029,546 26.6% 3+ Lanes 4,585,550 3,330,239 37.7% Total Gross Trips 19,810,256 15,359,785 29.0% Revenue Full Toll Lanes $60,428,192 $48,397,791 24.9% 3+ Lanes $645,593 $576,132 12.1% Total Gross Revenue $61,073,785 $48,973,923 24.7% Average Revenue per Trip Average Full Toll Lanes $3.97 $4.02 (1.2%) Average 3+ Lanes $0.14 $0.17 (17.6%) Average Gross Revenue $3.08 $3.19 (3.4%) 168 5 OCTA Traffic and Revenue Summary The chart below reflects the total trips breakdown between full toll trips and high-occupancy vehicle (HOV3+) trips for FY 2021-22 on a monthly basis. The chart below reflects the gross potential revenue breakdown between full toll trips and HOV3+ trips for FY 2021-22 on a monthly basis. 169 6 OCTA EASTBOUND PEAK-HOUR VOLUMES Peak-hour traffic in the eastbound and westbound direction reached or exceeded 90 percent of defined capacity one time during the month of June 2022. As demonstrated on the next chart, westbound peak-hour traffic volumes top out at 89 percent of defined capacity. PM Time Price HOV Vol. Cap. Price HOV Vol. Cap. Price HOV Vol. Cap. Price HOV Vol. Cap. Price HOV Vol. Cap. 1400 - 1500 $5.30 428 2,788 82% $7.70 504 3,010 89% $8.35 492 2,791 82% 1500 - 1600 $7.45 502 2,924 86% $7.45 505 2,930 86% $7.90 561 2,821 83% 1600 - 1700 $6.50 490 2,900 85% $7.00 463 2,912 86% $6.95 513 2,816 83% 1700 - 1800 $5.40 383 2,539 75% $6.70 480 2,965 87% $6.75 499 2,762 81% 1800 - 1900 $4.05 512 2,809 83% $4.50 537 2,662 78% $6.75 593 2,517 74% 1900 - 2000 $3.95 432 1,955 58% $5.75 408 1,789 53% $6.25 520 1,961 58% PM Time Price HOV Vol. Cap. Price HOV Vol. Cap. Price HOV Vol. Cap. Price HOV Vol. Cap. Price HOV Vol. Cap. 1400 - 1500 $5.30 449 2,756 81% $5.30 467 2,756 81% $5.30 504 2,887 85% $7.70 487 2,838 83% $8.35 535 2,825 83% 1500 - 1600 $5.65 532 3,021 89% $5.75 433 2,346 69% $7.45 510 2,855 84% $7.45 523 2,911 86% $7.90 516 2,711 80% 1600 - 1700 $5.10 460 2,790 82% $5.25 617 1,630 48% $6.50 485 2,807 83% $7.00 470 2,975 88% $6.95 531 2,814 83% 1700 - 1800 $4.95 472 3,032 89% $4.90 379 2,884 85% $5.40 489 2,868 84%$6.70 489 3,054 90%$6.75 519 2,785 82% 1800 - 1900 $5.65 480 2,133 63% $4.05 519 2,795 82% $4.05 561 2,812 83% $4.50 437 2,160 64% $6.75 597 2,615 77% 1900 - 2000 $3.95 367 1,398 41% $3.95 474 2,057 61% $3.95 457 1,911 56% $5.75 481 2,101 62% $6.25 557 2,079 61% PM Time Price HOV Vol. Cap. Price HOV Vol. Cap. Price HOV Vol. Cap. Price HOV Vol. Cap. Price HOV Vol. Cap. 1400 - 1500 $5.30 418 2,634 77% $5.30 454 2,893 85% $5.30 472 2,786 82% $7.70 517 2,978 88% $8.35 583 2,830 83% 1500 - 1600 $5.65 520 3,017 89% $5.75 491 2,808 83% $7.45 474 2,817 83% $7.45 500 2,855 84% $7.90 449 2,701 79% 1600 - 1700 $5.10 398 2,790 82% $5.25 437 2,787 82% $6.50 437 2,798 82% $7.00 417 2,787 82% $6.95 491 2,838 83% 1700 - 1800 $4.95 466 2,910 86% $4.90 491 3,005 88% $5.40 439 2,835 83% $6.70 459 2,809 83% $6.75 461 2,763 81% 1800 - 1900 $5.65 446 2,197 65% $4.05 537 2,559 75% $4.05 553 2,830 83% $4.50 591 2,833 83% $6.75 565 2,492 73% 1900 - 2000 $3.95 370 1,370 40% $3.95 423 1,795 53% $3.95 472 2,072 61% $5.75 501 2,022 59% $6.25 545 1,975 58% PM Time Price HOV Vol. Cap. Price HOV Vol. Cap. Price HOV Vol. Cap. Price HOV Vol. Cap. Price HOV Vol. Cap. 1400 - 1500 $5.30 478 2,726 80% $5.30 472 2,785 82% $5.30 482 2,896 85% $7.70 432 2,476 73% $8.35 535 2,809 83% 1500 - 1600 $5.65 488 2,878 85% $5.75 462 2,826 83% $7.45 526 2,985 88% $7.45 516 2,773 82% $7.90 467 2,522 74% 1600 - 1700 $5.10 460 2,727 80% $5.25 443 2,899 85% $6.50 444 2,945 87% $7.00 441 2,839 84% $6.95 513 2,868 84% 1700 - 1800 $4.95 483 2,693 79% $4.90 441 2,799 82% $5.40 452 2,982 88% $6.70 453 2,864 84% $6.75 503 2,706 80% 1800 - 1900 $5.65 445 1,891 56% $4.05 492 2,755 81% $4.05 500 2,490 73% $4.50 575 2,941 87% $6.75 531 2,269 67% 1900 - 2000 $3.95 378 1,280 38% $3.95 442 1,820 54% $3.95 429 1,768 52% $5.75 494 2,090 61% $6.25 574 2,031 60% PM Time Price HOV Vol. Cap. Price HOV Vol. Cap. Price HOV Vol. Cap. Price HOV Vol. Cap. Price HOV Vol. Cap. 1400 - 1500 $5.30 466 2,645 78% $5.30 442 2,779 82% $5.30 454 2,840 84% $7.70 553 3,035 89% 1500 - 1600 $5.65 515 2,909 86% $5.75 495 2,903 85% $7.45 492 2,917 86% $7.45 478 2,814 83% 1600 - 1700 $5.10 455 2,886 85% $5.25 467 2,882 85% $6.50 459 2,911 86% $7.00 479 2,940 86% 1700 - 1800 $4.95 433 2,864 84% $4.90 441 2,834 83% $5.40 468 2,884 85% $6.70 474 2,878 85% 1800 - 1900 $5.65 522 2,293 67% $4.05 530 2,792 82% $4.05 523 2,815 83% $4.50 494 2,599 76% 1900 - 2000 $3.95 381 1,437 42% $3.95 431 1,894 56% $3.95 443 2,079 61% $5.75 563 2,403 71% 06/29/22 Thursday 06/30/22 Friday 07/01/22Monday 06/27/22 Tuesday 06/28/22 Wednesday 06/22/22 Thursday 06/23/22 Friday 06/24/22Monday 06/20/22 Tuesday 06/21/22 Wednesday Thursday 06/09/22 Friday 06/10/22 Monday 06/13/22 Tuesday 06/14/22 Wednesday 06/15/22 Thursday 06/16/22 Friday 06/17/22 Thursday 06/02/22 Friday 06/03/22 Monday 06/06/22 Tuesday 06/07/22 Wednesday 06/08/22 Monday 05/30/22 Tuesday 05/31/22 Wednesday 06/01/22 170 7 OCTA WESTBOUND PEAK-HOUR VOLUMES AM Time Price HOV Vol. Cap. Price HOV Vol. Cap. Price HOV Vol. Cap. Price HOV Vol. Cap. Price HOV Vol. Cap. 0400 - 0500 $3.15 389 1,166 34% $3.15 356 1,086 32% $3.15 319 952 28% 0500 - 0600 $5.10 689 2,607 77% $5.10 647 2,393 70% $4.85 556 2,282 67% 0600 - 0700 $5.30 583 2,902 85% $5.30 622 3,033 89% $5.10 473 2,470 73% 0700 - 0800 $5.80 572 2,688 79% $5.80 560 2,766 81% $5.65 497 2,390 70% 0800 - 0900 $5.30 355 2,517 74% $5.30 315 2,351 69% $5.10 310 1,954 57% 0900 - 1000 $4.20 343 2,318 68% $4.20 313 2,371 70% $4.20 271 1,798 53% AM Time Price HOV Vol. Cap. Price HOV Vol. Cap. Price HOV Vol. Cap. Price HOV Vol. Cap. Price HOV Vol. Cap. 0400 - 0500 $3.15 385 1,169 34% $3.15 406 1,183 35% $3.15 398 1,131 33% $3.15 375 1,090 32% $3.15 329 914 27% 0500 - 0600 $5.10 669 2,645 78% $5.10 684 2,667 78% $5.10 678 2,660 78% $5.10 696 2,609 77% $4.85 558 2,269 67% 0600 - 0700 $5.30 533 2,928 86% $5.30 554 3,006 88% $5.30 548 2,952 87% $5.30 529 2,794 82% $5.10 478 2,415 71% 0700 - 0800 $5.80 581 2,836 83% $5.80 576 2,799 82% $5.80 544 2,767 81% $5.80 541 2,729 80% $5.65 459 2,275 67% 0800 - 0900 $5.30 333 2,429 71% $5.30 356 2,416 71% $5.30 379 2,481 73% $5.30 342 2,280 67% $5.10 309 2,011 59% 0900 - 1000 $4.20 371 2,122 62% $4.20 337 2,173 64% $4.20 380 2,369 70% $4.20 364 1,895 56% $4.20 422 2,001 59% AM Time Price HOV Vol. Cap. Price HOV Vol. Cap. Price HOV Vol. Cap. Price HOV Vol. Cap. Price HOV Vol. Cap. 0400 - 0500 $3.15 384 1,125 33% $3.15 416 1,155 34% $3.15 407 1,112 33% $3.15 407 1,103 32% $3.15 350 987 29% 0500 - 0600 $5.10 673 2,625 77% $5.10 725 2,642 78% $5.10 684 2,519 74% $5.10 651 2,468 73% $4.85 595 2,118 62% 0600 - 0700 $5.30 496 2,738 81% $5.30 528 2,899 85% $5.30 541 2,955 87% $5.30 470 2,521 74% $5.10 462 2,275 67% 0700 - 0800 $5.80 448 2,617 77% $5.80 497 2,672 79% $5.80 494 2,785 82% $5.80 523 2,771 82% $5.65 377 1,962 58% 0800 - 0900 $5.30 334 2,139 63% $5.30 362 2,478 73% $5.30 353 2,399 71% $5.30 344 2,205 65% $5.10 284 1,746 51% 0900 - 1000 $4.20 325 1,851 54% $4.20 338 2,114 62% $4.20 390 2,371 70% $4.20 396 2,276 67% $4.20 350 1,798 53% AM Time Price HOV Vol. Cap. Price HOV Vol. Cap. Price HOV Vol. Cap. Price HOV Vol. Cap. Price HOV Vol. Cap. 0400 - 0500 $3.15 327 1,010 30% $3.15 344 1,109 33% $3.15 376 1,087 32% $3.15 369 1,064 31% $3.15 313 951 28% 0500 - 0600 $5.10 577 2,342 69% $5.10 658 2,716 80% $5.10 702 2,608 77% $5.10 674 2,617 77% $4.85 588 2,257 66% 0600 - 0700 $5.30 424 2,389 70% $5.30 503 2,858 84% $5.30 546 2,941 87% $5.30 537 2,844 84% $5.10 458 2,391 70% 0700 - 0800 $5.80 388 2,045 60% $5.80 449 2,508 74% $5.80 405 2,611 77% $5.80 469 2,528 74% $5.65 376 2,167 64% 0800 - 0900 $5.30 281 1,661 49% $5.30 241 1,904 56% $5.30 364 2,350 69% $5.30 354 2,231 66% $5.10 337 1,872 55% 0900 - 1000 $4.20 386 1,925 57% $4.20 334 1,942 57% $4.20 333 1,938 57% $4.20 380 2,111 62% $4.20 386 2,023 60% AM Time Price HOV Vol. Cap. Price HOV Vol. Cap. Price HOV Vol. Cap. Price HOV Vol. Cap. Price HOV Vol. Cap. 0400 - 0500 $3.15 360 1,090 32% $3.15 383 1,105 33% $3.15 380 1,073 32% $3.15 370 1,086 32% 0500 - 0600 $5.10 646 2,592 76% $5.10 709 2,626 77% $5.10 710 2,601 77% $5.10 661 2,525 74% 0600 - 0700 $5.30 539 2,808 83% $5.30 492 2,637 78% $5.30 533 2,769 81% $5.30 516 2,756 81% 0700 - 0800 $5.80 441 2,547 75% $5.80 440 2,681 79% $5.80 436 2,587 76% $5.80 407 2,506 74% 0800 - 0900 $5.30 334 2,328 68% $5.30 354 2,375 70% $5.30 350 2,314 68% $5.30 340 2,365 70% 0900 - 1000 $4.20 394 2,335 69% $4.20 442 2,407 71% $4.20 422 2,331 69% $4.20 412 2,526 74% Monday 06/27/22 Tuesday 06/28/22 Wednesday 06/29/22 Thursday 06/16/22 Friday 06/17/22 06/22/22 Thursday 06/30/22 Friday 07/01/22 Thursday 06/23/22 Friday 06/24/22 06/15/22 Monday 06/20/22 Tuesday 06/21/22 Wednesday Monday 06/13/22 Tuesday 06/14/22 Wednesday 06/08/22 Thursday 06/09/22 Friday 06/10/22Monday 06/06/22 Tuesday 06/07/22 Wednesday 06/01/22 Thursday 06/02/22 Friday 06/03/22Monday 05/30/22 Tuesday 05/31/22 Wednesday 171 8 FINANCIAL HIGHLIGHTS OCTA Capital Asset Activity During the 12 months ending June 30, 2022, capital asset activities included payment of $2,077,512 attributing to the ETTM system project and $2,582,289 to the back-office system project. 91 Express Lanes Operating Statement YTD as of : 6/30/2022 Description Actual (1)(6)Budget (1)Dollar $ Percent (%) Operating revenues: Toll Revenue 55,523,851.33$ 42,274,013.00$ 13,249,838.33$ 31.3 Fee Revenue 5,131,069.94 3,863,410.00 1,267,659.94 32.8 Total operating revenues 60,654,921.27 46,137,423.00 14,517,498.27 31.5 Operating expenses: Contracted Services 6,149,458.59 7,675,000.00 1,525,541.41 19.9 Administrative Fee 2,703,948.00 3,121,756.00 417,808.00 13.4 Other Professional Services 1,439,030.28 4,297,160.00 2,858,129.72 66.5 Credit Card Processing Fees 1,201,076.67 1,100,000.00 (101,076.67) (9.2) Toll Road Account Servicing 439,752.56 1,000,000.00 560,247.44 56.0 Other Insurance Expense 469,969.63 825,000.00 355,030.37 43.0 Toll Road Maintenance Supply Repairs 1,708,294.95 2,265,000.00 556,705.05 24.6 Patrol Services 1,068,734.38 1,100,000.00 31,265.62 2.8 Building Equipment Repairs and Maint 630,856.89 881,000.00 250,143.11 28.4 6C Transponders - 25,000.00 25,000.00 100.0 Other Services (5)(3,187.50) 1,006,000.00 1,009,187.50 100.3 Utilities 112,568.63 50,000.00 (62,568.63) (125.1) Office Expense 89,566.62 540,500.00 450,933.38 83.4 Bad Debt Expense 86,686.74 - (86,686.74) N/A Miscellaneous (2)92,302.24 152,900.00 60,597.76 39.6 Leases 450,376.43 107,014.00 (343,362.43) (320.9) Total operating expenses 16,639,435.11 24,146,330.00 7,506,894.89 31.1 Depreciation and Amortization (3)3,224,227.90 - (3,224,227.90) N/A Operating income (loss)40,791,258.26 21,991,093.00 18,800,165.26 85.5 Nonoperating revenues (expenses): Reimbursement from Other Agencies 978,237.79 750,000.00 228,237.79 30.4 Interest Income 1,622,702.50 1,720,241.00 (97,538.50) (5.7) Interest Expense (3,944,887.18) (4,045,825.00) 100,937.82 2.5 Other 7,291.20 - 7,291.20 N/A Total nonoperating revenues (expenses)(1,336,655.69) (1,575,584.00) 238,928.31 15.2 Transfers In - - - N/A Transfers Out (4)(10,183,427.96) (23,863,779.00) 13,680,351.04 57.3 Net income (loss) 29,271,174.61$ (3,448,270.00)$ 32,719,444.61$ (948.9) ¹Actual amounts are accounted for on the accrual basis of accounting in an enterprise fund. Budget amounts are accounted for on a modified accrual basis of accounting. ²Miscellaneous expenses include: Bond Insurance Costs, Bank Service Charge, Transponder Materials. ³Depreciation and amortization are not budgeted items. 4Transfers Out: For M2 Project I and Project J expense reimbursements. 5 Litigation settlement was accrued, the negative will be offset once the litigation payment is issued. 6 Actuals are preliminary pre-closing amounts for FY 21-22. Final numbers will be shown in the audited financial statements. YTD Variance 172 9 OPERATIONS OVERVIEW RCTC TRAFFIC AND REVENUE STATISTICS FOR RCTC Total traffic volume on the 91 EL for June 2022 was 1,376,554. This represents a daily average of 45,885 vehicles. This is a 4.7 percent decrease in total traffic volume from the same period last year, which totaled 1,445,027. Potential toll revenue for June was $5,283,149, which represents an increase of 12.2 percent from the prior year’s total of $4,708,887. The decrease in traffic volume can be attributed to the slowdown in the local economy and higher gas prices. Carpool percentage for June was 23.2 percent as compared to the previous year’s rate of 21 percent. As compared to June 2019, traffic volume increased by 14.8 percent and revenue increased by 13 percent. MTD traffic and revenue data is summarized in the table below. The following trip and revenue statistics tables represent all trips taken on the Riverside County Transportation Commission (RCTC) 91 EL and associated potential revenue for the month of June 2022. Current Month-to-Date as of June 30, 2022 Trips JUN-22 MTD Actual Stantec MTD Projected # Variance % Variance JUN-21 MTD Actual Yr-to-Yr % Variance JUN-19 MTD Actual Yr 22-to-Yr 19 % Variance Full Toll Lanes 1,057,409 926,729 130,680 14.1% 1,140,850 (7.3%)878,365 20.4% 3+ Lanes 319,145 328,186 (9,041) (2.8%)304,177 4.9% 320,850 (0.5%) Total Gross Trips 1,376,554 1,254,914 121,640 9.7% 1,445,027 (4.7%)1,199,215 14.8% Revenue Full Toll Lanes $5,239,538 $4,174,200 $1,065,338 25.5% $4,663,860 12.3% $4,632,609 13.1% 3+ Lanes $43,611 $0 $43,611 $45,027 (3.1%)$42,682 2.2% Total Gross Revenue $5,283,149 $4,174,200 $1,108,949 26.6% $4,708,887 12.2% $4,675,291 13.0% Average Revenue per Trip Average Full Toll Lanes $4.96 $4.50 $0.46 10.2% $4.09 21.3% $5.27 (5.9%) Average 3+ Lanes $0.14 $0.00 $0.14 $0.15 (6.7%)$0.13 7.7% Average Gross Revenue $3.84 $3.33 $0.51 15.3% $3.26 17.8% $3.90 (1.5%) 173 10 The 2022 fiscal YTD traffic volume increased by 28.8 percent, and potential toll revenue increased by 44.5 percent, when compared with the same period the prior year. YTD average revenue per-trip is $3.77. Fiscal YTD traffic and revenue data are summarized in the table below. The following trip and revenue statistics tables represent all trips taken on the RCTC 91 EL and associated potential revenue for the months of July 2021 through June 2022. FY 2021-22 YTD as of June 30, 2022 Trips FY 2021-22 YTD Actual Stantec YTD Projected # Variance % Variance FY 2020-21 YTD Actual Yr-to-Yr % Variance Full Toll Lanes 13,127,649 11,295,986 1,831,663 16.2% 10,352,754 26.8% 3+ Lanes 3,650,877 3,997,014 (346,137) (8.7%)2,673,031 36.6% Total Gross Trips 16,778,526 15,293,000 1,485,526 9.7% 13,025,785 28.8% Revenue Full Toll Lanes $62,696,471 $49,668,771 $13,027,700 26.2% $43,281,313 44.9% 3+ Lanes $494,452 $0 $494,452 $452,929 9.2% Total Gross Revenue $63,190,924 $49,668,771 $13,522,152 27.2% $43,734,242 44.5% Average Revenue per Trip Average Full Toll Lanes $4.78 $4.40 $0.38 8.6% $4.18 14.4% Average 3+ Lanes $0.14 $0.00 $0.14 $0.17 (17.6%) Average Gross Revenue $3.77 $3.25 $0.52 16.0% $3.36 12.2% 174 11 RCTC Traffic and Revenue Summary The chart below reflects the total trips broken down between full toll lanes and HOV3+ lanes for FY 2021-22 on a monthly basis. The chart below reflects the gross potential revenue breakdown between full toll lanes and HOV3+ lanes for FY 2021-22 on a monthly basis. 175 12 RCTC PEAK-HOUR VOLUMES In June, no toll rates were adjusted. RCTC evaluates traffic volumes for peak-period hours and adjusts rates according to the toll rate policy. RCTC EASTBOUND PEAK-HOUR VOLUMES Eastbound PM Peak - County Line to McKinley PM Time Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS 1400 - 1500 $9.15 231 947 1,178 D $12.25 245 1,002 1,247 E $26.80 267 949 1,216 E 1500 - 1600 $12.85 255 926 1,181 D $16.60 263 939 1,202 E $26.50 305 907 1,212 E 1600 - 1700 $5.45 221 969 1,190 D $7.75 228 971 1,199 D $15.60 230 920 1,150 D 1700 - 1800 $5.45 176 807 983 C $5.45 236 890 1,126 D $7.05 231 891 1,122 D 1800 - 1900 $5.45 254 833 1,087 D $5.45 265 790 1,055 D $5.45 290 799 1,089 D 1900 - 2000 $4.25 202 629 831 C $5.45 204 561 765 B $4.25 264 698 962 C PM Time Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS 1400 - 1500 $5.45 220 997 1,217 E $7.05 215 923 1,138 D $9.15 263 974 1,237 E $12.25 251 1,048 1,299 E $26.80 291 1,032 1,323 F 1500 - 1600 $7.75 239 981 1,220 E $9.80 227 815 1,042 D $12.85 277 969 1,246 E $16.60 262 1,048 1,310 F $26.50 262 901 1,163 D 1600 - 1700 $5.45 177 922 1,099 D $5.45 160 660 820 C $5.45 218 916 1,134 D $7.75 204 1,005 1,209 E $15.60 253 895 1,148 D 1700 - 1800 $5.45 207 869 1,076 D $5.45 214 1038 1,252 E $5.45 207 879 1,086 D $5.45 211 1,033 1,244 E $7.05 239 949 1,188 D 1800 - 1900 $5.45 216 670 264 A $5.45 222 834 1,056 D $5.45 235 896 1,131 D $5.45 203 688 891 C $5.45 244 826 1,070 D 1900 - 2000 $2.30 147 458 605 B $4.25 214 600 814 C $4.25 204 592 796 B $5.45 248 669 917 C $4.25 255 755 1,010 D PM Time Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS 1400 - 1500 $5.45 215 964 1,179 D $7.05 220 1,007 1,227 E $9.15 221 906 1,127 D $12.25 289 989 1,278 E $26.80 324 958 1,282 E 1500 - 1600 $7.75 257 1,010 1,267 E $9.80 246 953 1,199 D $12.85 250 976 1,226 E $16.60 261 940 1,201 E $26.50 300 865 1,165 D 1600 - 1700 $5.45 181 952 1,133 D $5.45 220 927 1,147 D $5.45 228 942 1,170 D $7.75 226 982 1,208 E $15.60 265 976 1,241 E 1700 - 1800 $5.45 193 909 1,102 D $5.45 218 922 1,140 D $5.45 193 969 1,162 D $5.45 212 923 1,135 D $7.05 224 921 1,145 D 1800 - 1900 $5.45 216 696 264 A $5.45 231 759 990 C $5.45 257 806 1,063 D $5.45 301 849 1,150 D $5.45 285 800 1,085 D 1900 - 2000 $2.30 164 442 606 B $4.25 179 568 747 B $4.25 197 708 905 C $5.45 233 687 920 C $4.25 265 662 927 C PM Time Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS 1400 - 1500 $5.45 245 980 1,225 E $7.05 232 1,058 1,290 E $9.15 236 938 1,174 D $12.25 225 897 1,122 D $26.80 283 946 1,229 E 1500 - 1600 $7.75 272 931 1,203 E $9.80 211 1,010 1,221 E $12.85 260 1,000 1,260 E $16.60 257 933 1,190 D $26.50 274 873 1,147 D 1600 - 1700 $5.45 220 882 1,102 D $5.45 204 1,005 1,209 E $5.45 198 932 1,130 D $7.75 198 1,040 1,238 E $15.60 258 905 1,163 D 1700 - 1800 $5.45 245 805 1,050 D $5.45 186 876 1,062 D $5.45 197 854 1,051 D $5.45 206 936 1,142 D $7.05 241 892 1,133 D 1800 - 1900 $5.45 219 546 264 A $5.45 230 793 1,023 D $5.45 217 744 961 C $5.45 281 911 1,192 D $5.45 244 789 1,033 D 1900 - 2000 $2.30 154 355 509 B $4.25 187 593 780 B $4.25 173 534 707 B $5.45 251 708 959 C $4.25 276 650 926 C PM Time Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS 1400 - 1500 $5.45 241 1,040 1,281 E $7.05 230 1,029 1,259 E $9.15 234 1,068 1,302 F $12.25 304 1,110 1,414 F 1500 - 1600 $7.75 274 1,030 1,304 F $9.80 263 989 1,252 E $12.85 290 1,021 1,311 F $16.60 305 908 1,213 E 1600 - 1700 $5.45 216 916 1,132 D $5.45 201 990 1,191 D $5.45 219 954 1,173 D $7.75 228 988 1,216 E 1700 - 1800 $5.45 191 897 1,088 D $5.45 191 824 1,015 D $5.45 219 904 1,123 D $5.45 230 860 1,090 D 1800 - 1900 $5.45 208 774 264 A $5.45 251 877 1,128 D $5.45 279 880 1,159 D $5.45 256 900 1,156 D 1900 - 2000 $2.30 174 457 631 B $4.25 230 665 895 C $4.25 218 722 940 C $5.45 290 885 1,175 D 06/02/22 Friday 06/03/22Monday05/30/22 Tuesday 05/31/22 Wednesday 06/01/22 Thursday Monday 06/27/22 Tuesday 06/28/22 Wednesday 06/29/22 Thursday 06/30/22 Friday 07/01/22 06/07/22 Thursday Wednesday 06/22/22Monday06/20/22 Tuesday 06/21/22 Monday 06/13/22 Tuesday 06/14/22 Wednesday 06/15/22 Wednesday 06/08/22 Thursday 06/09/22 Friday 06/10/22 06/16/22 Friday 06/17/22 Monday 06/06/22 Tuesday Thursday 06/23/22 Friday 06/24/22 176 13 Eastbound PM Peak - County Line to 15 SB Ontario PM Time Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS 1400 - 1500 $5.45 122 670 792 B $5.45 137 781 918 C $5.45 123 649 772 B 1500 - 1600 $5.45 109 664 773 B $5.45 156 662 818 C $5.45 131 608 739 B 1600 - 1700 $5.45 129 649 778 B $5.45 131 689 820 C $3.00 128 615 743 B 1700 - 1800 $3.00 97 612 709 B $3.00 134 642 776 B $3.00 109 578 687 B 1800 - 1900 $3.00 134 639 773 B $3.00 129 573 702 B $3.00 143 529 672 B 1900 - 2000 $3.00 130 466 596 B $3.00 125 414 539 B $3.00 159 437 596 B PM Time Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS 1400 - 1500 $5.45 130 655 785 B $5.45 132 708 840 C $5.45 146 714 860 C $5.45 120 690 810 C $5.45 150 601 751 B 1500 - 1600 $5.45 132 716 848 C $5.45 111 581 692 B $5.45 122 637 759 B $5.45 126 662 788 B $5.45 136 546 682 B 1600 - 1700 $3.00 108 660 768 B $5.45 90 405 495 B $5.45 112 601 713 B $5.45 118 628 746 B $3.00 144 597 741 B 1700 - 1800 $3.00 114 619 733 B $3.00 129 723 852 C $3.00 120 636 756 B $3.00 111 638 749 B $3.00 127 571 698 B 1800 - 1900 $3.00 107 515 194 A $3.00 122 604 726 B $3.00 142 623 765 B $3.00 113 482 595 B $3.00 138 513 651 B 1900 - 2000 $3.00 92 348 440 B $3.00 130 488 618 B $3.00 129 474 603 B $3.00 132 541 673 B $3.00 159 490 649 B PM Time Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS 1400 - 1500 $5.45 117 633 750 B $5.45 119 710 829 C $5.45 124 693 817 C $5.45 137 742 879 C $5.45 151 626 777 B 1500 - 1600 $5.45 132 633 765 B $5.45 144 638 782 B $5.45 145 646 791 B $5.45 127 589 716 B $5.45 133 531 664 B 1600 - 1700 $3.00 105 623 728 B $5.45 130 649 779 B $5.45 124 623 747 B $5.45 121 628 749 B $3.00 130 682 812 C 1700 - 1800 $3.00 115 599 714 B $3.00 129 605 734 B $3.00 117 607 724 B $3.00 141 649 790 B $3.00 124 573 697 B 1800 - 1900 $3.00 108 520 194 A $3.00 142 586 728 B $3.00 142 610 752 B $3.00 137 607 744 B $3.00 160 529 689 B 1900 - 2000 $3.00 102 317 419 B $3.00 113 466 579 B $3.00 137 487 624 B $3.00 131 470 601 B $3.00 156 489 645 B PM Time Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS 1400 - 1500 $5.45 137 641 778 B $5.45 116 688 804 C $5.45 141 747 888 C $5.45 135 667 802 C $5.45 155 620 775 B 1500 - 1600 $5.45 135 628 763 B $5.45 128 724 852 C $5.45 130 698 828 C $5.45 129 625 754 B $5.45 128 526 654 B 1600 - 1700 $3.00 118 592 710 B $5.45 108 630 738 B $5.45 108 692 800 B $5.45 112 607 719 B $3.00 132 626 758 B 1700 - 1800 $3.00 111 598 709 B $3.00 110 651 761 B $3.00 110 631 741 B $3.00 86 660 746 B $3.00 139 531 670 B 1800 - 1900 $3.00 87 430 194 A $3.00 122 575 697 B $3.00 134 485 619 B $3.00 138 613 751 B $3.00 133 499 632 B 1900 - 2000 $3.00 88 305 393 A $3.00 121 438 559 B $3.00 111 446 557 B $3.00 129 502 631 B $3.00 152 448 600 B PM Time Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS 1400 - 1500 $5.45 119 637 756 B $5.45 135 696 831 C $5.45 142 697 839 C $5.45 137 704 841 C 1500 - 1600 $5.45 136 647 783 B $5.45 127 668 795 B $5.45 142 688 830 C $5.45 136 622 758 B 1600 - 1700 $3.00 134 613 747 B $5.45 129 631 760 B $5.45 143 624 767 B $5.45 116 630 746 B 1700 - 1800 $3.00 102 599 701 B $3.00 123 672 795 B $3.00 124 606 730 B $3.00 140 669 809 C 1800 - 1900 $3.00 124 530 194 A $3.00 154 661 815 C $3.00 133 563 696 B $3.00 133 590 723 B 1900 - 2000 $3.00 95 336 431 B $3.00 121 493 614 B $3.00 131 487 618 B $3.00 154 515 669 B Monday 05/30/22 Tuesday 05/31/22 Wednesday 06/01/22 Thursday 06/02/22 Friday 06/03/22 Wednesday 06/29/22 Thursday 06/30/22 Friday 07/01/22Monday 06/27/22 Tuesday 06/28/22 Thursday 06/23/22 Friday 06/24/22Monday06/20/22 Tuesday 06/21/22 Wednesday 06/22/22 Wednesday 06/15/22 Thursday 06/16/22 Friday 06/17/22Monday06/13/22 Tuesday 06/14/22 Monday 06/06/22 Tuesday 06/07/22 Wednesday 06/08/22 Thursday 06/09/22 Friday 06/10/22 177 14 RCTC WESTBOUND PEAK-HOUR VOLUMES Westbound AM Peak - McKinley to County Line AM Time Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS 0400 - 0500 $2.30 187 422 609 B $2.30 183 419 602 B $2.30 148 362 510 B 0500 - 0600 $11.20 369 1082 1,451 F $9.45 329 840 1,169 D $5.45 262 1,008 1,270 E 0600 - 0700 $18.30 377 1248 1,625 F $17.30 370 1,081 1,451 F $10.45 312 1,015 1,327 E 0700 - 0800 $14.30 374 1232 1,606 F $13.30 327 1,257 1,584 F $8.70 305 976 1,281 E 0800 - 0900 $9.70 205 1211 1,416 F $8.70 183 1,138 1,321 E $5.45 212 833 1,045 D 0900 - 1000 $5.45 184 963 1,147 D $5.45 171 885 1,056 D $4.25 155 670 825 C AM Time Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS 0400 - 0500 $2.30 176 425 601 B $2.30 190 401 591 B $2.30 148 466 614 B $2.30 173 394 567 B $2.30 167 359 526 B 0500 - 0600 $11.20 352 1,064 1,416 F $11.20 368 1077 1,445 F $11.20 291 1083 1,374 F $9.45 371 1,049 1,420 F $5.45 307 936 1,243 E 0600 - 0700 $17.30 308 1,350 1,658 F $18.30 364 1334 1,698 F $18.30 300 1378 1,678 F $17.30 321 1,275 1,596 F $10.45 282 963 1,245 E 0700 - 0800 $13.60 288 1,349 1,637 F $14.30 335 1319 1,654 F $14.30 303 1316 1,619 F $13.30 304 1,215 1,519 F $8.70 234 838 1,072 D 0800 - 0900 $8.70 190 1,138 1,328 E $9.70 188 1038 1,226 E $9.70 175 1170 1,345 E $8.70 168 956 1,124 D $5.45 162 722 884 C 0900 - 1000 $4.25 159 792 951 C $5.45 179 874 1,053 D $5.45 188 868 1,056 D $5.45 197 819 1,016 D $4.25 153 669 822 C AM Time Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS 0400 - 0500 $2.30 200 556 756 B $2.30 187 414 601 B $2.30 199 386 585 B $2.30 197 391 588 B $2.30 175 381 556 B 0500 - 0600 $11.20 373 1,125 1,498 F $11.20 393 1,057 1,450 F $11.20 337 1,078 1,415 F $9.45 343 932 1,275 E $5.45 346 870 1,216 E 0600 - 0700 $17.30 301 1,217 1,518 F $18.30 339 1,359 1,698 F $18.30 322 1,338 1,660 F $17.30 312 1,047 1,359 F $10.45 275 934 1,209 E 0700 - 0800 $13.60 234 1,248 1,482 F $14.30 301 1,260 1,561 F $14.30 300 1,292 1,592 F $13.30 335 1,282 1,617 F $8.70 195 844 1,039 D 0800 - 0900 $8.70 174 980 1,154 D $9.70 191 1,123 1,314 E $9.70 213 1,097 1,310 E $8.70 217 1,005 1,222 E $5.45 155 773 928 C 0900 - 1000 $4.25 159 752 911 C $5.45 171 854 1,025 D $5.45 219 855 1,074 D $5.45 202 778 980 C $4.25 143 682 825 C AM Time Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS 0400 - 0500 $2.30 159 373 532 B $2.30 147 444 591 B $2.30 188 385 573 B $2.30 172 376 548 B $2.30 156 352 508 B 0500 - 0600 $11.20 333 941 1,274 E $11.20 287 1,161 1,448 F $11.20 376 1,005 1,381 F $9.45 366 1,019 1,385 F $5.45 304 856 1,160 D 0600 - 0700 $17.30 256 1,014 1,270 E $18.30 285 1,276 1,561 F $18.30 331 1,293 1,624 F $17.30 344 1,199 1,543 F $10.45 248 1,069 1,317 E 0700 - 0800 $13.60 229 892 1,121 D $14.30 204 1,138 1,342 E $14.30 221 1,216 1,437 F $13.30 257 1,171 1,428 F $8.70 221 927 1,148 D 0800 - 0900 $8.70 169 771 940 C $9.70 112 631 743 B $9.70 226 1,051 1,277 E $8.70 206 1,031 1,237 E $5.45 201 731 932 C 0900 - 1000 $4.25 196 709 905 C $5.45 168 647 815 C $5.45 144 729 873 C $5.45 171 872 1,043 D $4.25 187 742 929 C AM Time Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS 0400 - 0500 $2.30 171 395 566 B $2.30 174 406 580 B $2.30 175 408 583 B $2.30 172 407 579 B 0500 - 0600 $11.20 362 1,058 1,420 F $11.20 387 978 1,365 F $11.20 403 1,016 1,419 F $9.45 379 1,013 1,392 F 0600 - 0700 $17.30 315 1,259 1,574 F $18.30 346 1,248 1,594 F $18.30 331 1,242 1,573 F $17.30 361 1,212 1,573 F 0700 - 0800 $13.60 271 1,191 1,462 F $14.30 289 1,218 1,507 F $14.30 270 1,227 1,497 F $13.30 265 1,161 1,426 F 0800 - 0900 $8.70 208 1,083 1,291 E $9.70 205 1,127 1,332 E $9.70 219 1,035 1,254 E $8.70 213 1,024 1,237 E 0900 - 1000 $4.25 209 899 1,108 D $5.45 197 856 1,053 D $5.45 228 897 1,125 D $5.45 226 861 1,087 D 06/02/22 Friday 06/03/22Monday05/30/22 Tuesday 05/31/22 Wednesday 06/01/22 Thursday Monday 06/27/22 Tuesday 06/28/22 Wednesday 06/29/22 Wednesday 06/22/22Monday06/20/22 Tuesday 06/21/22 Monday 06/13/22 Tuesday 06/14/22 Wednesday 06/15/22 Wednesday 06/08/22 Thursday 06/09/22 Friday 06/10/22Monday06/06/22 Tuesday 06/07/22 06/16/22 Friday 06/17/22Thursday 06/30/22 Friday 07/01/22 Thursday 06/23/22 Friday 06/24/22 Thursday 178 15 Westbound AM Peak - I-15 North to County Line AM Time Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS 0400 - 0500 $3.00 168 465 633 B $3.00 142 425 567 B $3.00 114 396 510 B 0500 - 0600 $7.00 224 1045 1,269 E $7.00 222 1,055 1,277 E $5.45 126 905 1,031 D 0600 - 0700 $9.00 225 1214 1,439 F $9.00 246 1,141 1,387 E $7.00 185 924 1,109 D 0700 - 0800 $9.00 210 1150 1,360 E $9.00 190 1,081 1,271 E $7.00 169 861 1,030 D 0800 - 0900 $7.00 126 1032 1,158 D $7.00 123 939 1,062 D $5.45 96 676 772 B 0900 - 1000 $5.45 122 833 955 C $5.45 94 763 857 C $3.00 123 599 722 B AM Time Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS 0400 - 0500 $3.00 168 450 618 B $3.00 157 430 587 B $3.00 117 466 583 B $3.00 162 421 583 B $3.00 112 353 465 B 0500 - 0600 $7.00 219 1,032 1,251 E $7.00 236 1083 1,319 E $7.00 168 1094 1,262 E $7.00 217 1,019 1,236 E $5.45 190 838 1,028 D 0600 - 0700 $9.00 187 1,189 1,376 E $9.00 229 1169 1,398 E $9.00 202 1191 1,393 E $9.00 234 1,101 1,335 E $7.00 190 905 1,095 D 0700 - 0800 $9.00 204 1,101 1,305 E $9.00 204 1186 1,390 E $9.00 181 1207 1,388 E $9.00 196 1,104 1,300 E $7.00 154 834 988 C 0800 - 0900 $7.00 121 909 1,030 D $7.00 130 982 1,112 D $7.00 101 948 1,049 D $7.00 133 865 998 C $5.45 120 736 856 C 0900 - 1000 $5.45 122 584 706 B $5.45 111 659 770 B $5.45 130 675 805 C $5.45 160 712 872 C $3.00 160 639 799 B AM Time Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS 0400 - 0500 $3.00 174 460 634 B $3.00 169 439 608 B $3.00 165 432 597 B $3.00 161 415 576 B $3.00 128 385 513 B 0500 - 0600 $7.00 206 1,017 1,223 E $7.00 222 1,004 1,226 E $7.00 169 1,067 1,236 E $7.00 234 1,011 1,245 E $5.45 201 803 1,004 D 0600 - 0700 $9.00 217 1,106 1,323 E $9.00 223 1,167 1,390 E $9.00 217 1,166 1,383 E $9.00 200 1,088 1,288 E $7.00 193 851 1,044 D 0700 - 0800 $9.00 169 1,075 1,244 E $9.00 179 1,103 1,282 E $9.00 195 1,116 1,311 E $9.00 174 1,057 1,231 E $7.00 116 822 938 C 0800 - 0900 $7.00 93 809 902 C $7.00 137 934 1,071 D $7.00 136 947 1,083 D $7.00 141 881 1,022 D $5.45 94 683 777 B 0900 - 1000 $5.45 116 701 817 C $5.45 131 760 891 C $5.45 128 706 834 C $5.45 145 776 921 C $3.00 116 643 759 B AM Time Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS 0400 - 0500 $3.00 143 413 556 B $3.00 132 486 618 B $3.00 149 439 588 B $3.00 152 443 595 B $3.00 125 389 514 B 0500 - 0600 $7.00 180 920 1,100 D $7.00 157 1,075 1,232 E $7.00 237 1,050 1,287 E $7.00 224 984 1,208 E $5.45 155 823 978 C 0600 - 0700 $9.00 175 975 1,150 D $9.00 182 1,181 1,363 E $9.00 200 1,104 1,304 E $9.00 198 1,097 1,295 E $7.00 145 924 1,069 D 0700 - 0800 $9.00 134 763 897 C $9.00 143 1,086 1,229 E $9.00 167 1,102 1,269 E $9.00 160 1,007 1,167 D $7.00 132 798 930 C 0800 - 0900 $7.00 112 670 782 B $7.00 119 936 1,055 D $7.00 128 885 1,013 D $7.00 128 820 948 C $5.45 140 698 838 C 0900 - 1000 $5.45 135 694 829 C $5.45 142 748 890 C $5.45 134 706 840 C $5.45 133 713 846 C $3.00 137 633 770 B AM Time Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS 0400 - 0500 $3.00 151 432 583 B $3.00 167 441 608 B $3.00 167 411 578 B $3.00 142 385 527 B 0500 - 0600 $7.00 231 1,030 1,261 E $7.00 205 1,021 1,226 E $7.00 239 1,001 1,240 E $7.00 210 976 1,186 D 0600 - 0700 $9.00 215 1,100 1,315 E $9.00 218 1,153 1,371 E $9.00 193 1,107 1,300 E $9.00 205 1,122 1,327 E 0700 - 0800 $9.00 160 1,016 1,176 D $9.00 155 1,087 1,242 E $9.00 175 1,030 1,205 E $9.00 151 1,003 1,154 D 0800 - 0900 $7.00 127 826 953 C $7.00 137 951 1,088 D $7.00 139 922 1,061 D $7.00 128 850 978 C 0900 - 1000 $5.45 125 679 804 C $5.45 144 746 890 C $5.45 142 721 863 C $5.45 143 762 905 C Monday 05/30/22 Tuesday 05/31/22 Wednesday 06/01/22 Thursday 06/02/22 Friday 06/03/22 Thursday 06/30/22 Friday 07/01/22Monday06/27/22 Tuesday 06/28/22 Wednesday 06/29/22 Thursday 06/23/22 Friday 06/24/22Monday06/20/22 Tuesday 06/21/22 Wednesday 06/22/22 Wednesday 06/15/22 Thursday 06/16/22 Friday 06/17/22Monday06/13/22 Tuesday 06/14/22 Monday 06/06/22 Tuesday 06/07/22 Wednesday 06/08/22 Thursday 06/09/22 Friday 06/10/22 179 16 RCTC OPERATIONAL HIGHLIGHTS On-Road Operations RCTC Freeway Service Patrol responded to 82 calls during the month of June. Of those calls, 63 were to assist disabled vehicles, 7 calls to remove debris, and 12 were in response to accidents that affected the EL. 180 17 FINANCIAL HIGHLIGHTS RCTC RCTC 91 Express Lanes Operating Statement 6/30/2022 Description Budget Dollar $ Percent (%) Operating revenues: Toll Revenue 57,588,628.26$ 35,835,000.00$ 21,753,628.26$ 60.7 Fee Revenue 5,431,105.48 5,716,900.00 (285,794.52) (5.0) Total operating revenues 63,019,733.74 41,551,900.00 21,467,833.74 51.7 Operating expenses: Salaries and Benefits 643,095.40 852,800.00 209,704.60 24.6 Legal Services 79,497.36 208,700.00 129,202.64 61.9 Advisory Services 60,112.64 5,000.00 (55,112.64) (1,102.3) Audit and Accounting Fees 29,775.00 36,000.00 6,225.00 17.3 Service Fees 11,418.18 18,700.00 7,281.82 38.9 Other Professional Services 621,046.55 1,255,800.00 634,753.45 50.5 Lease Expense 251,989.10 319,100.00 67,110.90 21.0 Operations 2,277,998.45 3,617,800.00 1,339,801.55 37.0 Utilities 60,060.21 65,100.00 5,039.79 7.7 Supplies and Materials 12,536.69 33,500.00 20,963.31 62.6 Membership and Subscription Fees 26,761.20 30,000.00 3,238.80 10.8 Office Equipment & Furniture (Non-Capital)365.18 80,000.00 79,634.82 99.5 Maintenance/Repairs 228,927.24 308,600.00 79,672.76 25.8 Training Seminars and Conferences 6,750.88 1,600.00 (5,150.88) (321.9) Transportation Expenses 994.81 2,500.00 1,505.19 60.2 Lodging 651.78 1,300.00 648.22 49.9 Meals 257.55 3,000.00 2,742.45 91.4 Other Staff Expenses 208.01 300.00 91.99 30.7 Advertising - 215,000.00 215,000.00 100.0 Program Management 44,911.71 83,100.00 38,188.29 46.0 Program Operations 6,798,417.97 8,374,200.00 1,575,782.03 18.8 Litigation Settlement 687.06 - (687.06) N/A Furniture & Equipment 9,159.47 75,000.00 65,840.53 87.8 Improvements 24,997.50 55,000.00 30,002.50 54.6 Bad Debt Expense 76,390.63 - (76,390.63) N/A Total operating expenses 11,267,010.57 15,642,100.00 4,375,089.43 28.0 Operating income (loss)51,752,723.17 25,909,800.00 25,842,923.17 99.7 Nonoperating revenues (expenses): Interest Revenue (828,142.87) 149,500.00 (977,642.87) 653.9 Other Miscellaneous Revenue 39,073.64 - 39,073.64 N/A Loss on Refunding (6,733,662.41) - (6,733,662.41) N/A Principal Expense - - - N/A Interest Expense (26,348,931.26) (9,040,900.00) (17,308,031.26) 191.4 Total nonoperating revenues (expenses)(33,871,662.90) (8,891,400.00) (24,980,262.90) (280.9) Transfers In - - - N/A Transfers Out (302,521.19) (1,074,700.00) 772,178.81 (71.9) Net income (loss) 17,578,539.08$ 15,943,700.00$ 1,634,839.08$ 10.3 1 Unaudited YTD as of : YTD Variance Actual1 181 18 JOINT AGENCY TRIP AND REVENUE STATISTICS JOINT AGENCY TRAFFIC STATISTICS MTD Transactions by Agency Transactions Using Both Segments % Using Both Segments Revenue Westbound OCTA 832,800 588,685 71% $2,257,575.15 RCTC 736,583 588,685 80% $3,032,649.10 Eastbound OCTA 819,714 531,057 65% $2,762,585.94 RCTC 639,971 531,057 83% $2,250,500.02 182 19 JOINT AGENCY PERFORMANCE MEASURES REPORTING REQUIREMENT REPORTING PERIOD PERFORMANCE STANDARD June 2022 PERFORMANCE Customer Service Service Level /Speed of Answer Monthly 80% answered within 60 seconds 60% answered within 60 seconds Abandon Percentage Monthly 4 % <= 5% Customer Satisfaction Score Monthly 4.5=> 4.96 First Contact Resolution Monthly 85% of calls resolved on first contact 92% Timeliness of Case Resolution Monthly 90% of cases were resolved in 1 day 93% Monthly 98% of cases were resolved within 5 days 100% Mail Performance Processing Returned Mail Monthly Per business day in which 90% of returned mail is processed within three (3) business days 100% Monthly Per business day in which 100% of returned mail is not processed within ten (10) business days 100% Research and resolve unidentified Payments Monthly 100% of all unidentified payments are completely and accurately resolved within five (5) business days 100% Payment Processing Monthly Per business day in which 100% of payments are processed within two (2) business days 100% Accounting Customer Refunds Processed Monthly Per business day in which 100% of all refunds are not completely and accurately issued within five (5) business days 91% Key Performance Indicators for service level, abandon calls, and customer refunds processed were not achieved due to staffing attrition due to COVID-19. JOINT AGENCY TRANSPONDER DISTRIBUTION Tags % of Total Tags % of Total Issued To New Accounts 235 3.3% 269 3.1% 4,371 46.5% Additional Tags to Existing Accounts 6,949 96.7% 8,491 96.9% 5,019 53.3% Replacement Transponders 20 0.2% Total Issued 7,184 8,760 9,410 Returned Account Closures Accounts Downsizing Defective Transponders Total Returned 6C TRANSPONDER DISTRIBUTION June-22 May-22 FY 2021-22 Average To-Date 183 20 At the end of June 2022, the 91 EL had 161,821 active customer accounts, and 641,110 transponders classified as assigned. Number of Accounts by FY As of June 30, 2022 184 AGENDA ITEM 7 PRESENTATION Agenda Item 7 RIVERSIDE COUNTY TRANSPORATION COMMISSION DATE: August 25, 2022 TO: Toll Policy and Operations Committee FROM: Jennifer Crosson, Toll Operations Director THROUGH: Anne Mayer, Executive Director SUBJECT: Toll Operations Year in Review STAFF RECOMMENDATION: This item is for the Committee to receive and file a presentation providing a review of results from the 2021-2022 fiscal year of toll operations. BACKGROUND INFORMATION: The Commission began operating the 91 Express Lanes in March of 2017 and the 15 Express Lanes in April of 2021. Staff will review the toll operations results and activity for the 2021-2022 fiscal year. 185 TOLL OPERATIONS:YEAR IN REVIEW Toll Policy and Operations Committee Meeting August 25, 2022 Jennifer Crosson, Toll Operations Director 1 July 1, 2021 to June 30, 2022 2 Accomplishments Debt Ratings 91 Surplus Toll Revenue 91 Express Lanes Traffic and Revenue 91 Express Lanes Customer Statistics 15 Express Lanes Traffic and Revenue 15 Express Lanes Customer Statistics 3 •91 Refinance •91 Back Office Transition •Dynamic Pricing on 15 Express Lanes •Filled two positions Accomplishments Debt Ratings 4 91 Express Lanes Fitch: Affirms from BBB+/stable 15 Express Lanes KBRA: reaffirmed BBB/stable 91 Express Lanes Surplus Toll Revenues 5 TIFIA loan reserve fully funded -$20.0M 15/91 Express Lanes Connector –$90M SR-91 Corridor Operations Project –$6.47M SR-241/SR-91 Express Connector –$3.0M Retired 2013B Debt (in connection with 2021 Refinance) - $4.88M 91 Express Lanes 6 Traffic and Revenue Customer Statistics Actual vs. Projected Trips 7 FY 2021-22 Actual Projected Variance Regular Users 13.1 million 11.3 million (1.8 million) Carpool (HOV3+) Users 3.6 million 4.0 million (0.4 million) Total Users 16.7 million 15.3 million (1.4 million) Actual vs. Projected Gross Revenue 8 FY 2021-22 Actual Projected Variance Regular Users $62.7 million $49.7 million (13 million) Carpool (HOV3+) Users $0.5 million $0 million 0.5 million Total Revenue $63.2 million $49.7 million (13.5 million) Trips 9 Trip Breakdown 10 McKinley Avenue I-15 South Westbound 5.2 million, 56.5%4 million, 43.5% Eastbound 4.7 million, 61.0%3 million, 39.0% Peak Period Travel 11 Morning Peak: 4-10a.m. Westbound Afternoon Peak: 2-8p.m. Eastbound Carpool (HOV3+) Users 17%19% Highest Toll $18.30 8 am, McKinley/County Line $26.80 2 pm, County Line/McKinley Highest Traffic Hour 3,346 transactions 8 am,Westbound 2,348 transactions 2 pm, Eastbound Customer Accounts 12 Customer Service 13 Statistics Fiscal Year 2022 Accounts Opened 16,901 Average Monthly Calls 38,783 Average Hold Time 4 minutes Number of Payments Posted 1,119,919 Number of pieces of correspondence received 84,760 Violation notices issued 575,472 Transponders issued 100,353 15 Express Lanes 14 Traffic and Revenue Customer Statistics Actual vs. Projected 15 FY 2021 -2022 Actual Projected Variance Total Transactions 23.5 million 25.9 million (2.4 million) Total Revenue $29.9 million $21.6 million $8.3 million Transactions 16 Peak Period Travel 17 Morning Peak: 4-10a.m. Northbound Afternoon Peak: 2-8p.m. Southbound Carpool (HOV3+) Users 9.4%10.8% Highest Toll $1.50 7am, 15N Cajalco/Magnolia $14.00 4pm , 15S Magnolia/Cajalco Highest Traffic Hour 1,732 transactions 7am,15N Cajalco/Magnolia 2,087 transactions 5pm, 15S Magnolia/Cajalco Origin and Destination 18 Customer Accounts 19 Customer Service 20 Statistics Fiscal Year 2022 Accounts Opened 9,220 Average Monthly Calls 6,733 Average Hold Time 8 seconds Number of Payments Posted 197,047 Number of pieces of correspondence received 18,559 Violation notices issued 502,052 Transponders issued 19,292 THANK YOU QUESTIONS 21 AGENDA ITEM 8 Agenda Item 8 RIVERSIDE COUNTY TRANSPORTATION COMMISSION DATE: August 25, 2022 TO: Toll Policy and Operations Committee FROM: Reinland Jones, Toll Technology Manager THROUGH: Jennifer Crosson, Toll Operations Director SUBJECT: Change Order to Amend the Interstate 15 Express Lanes Project Toll Services Agreement with Kapsch TrafficCom USA to Provide Operations and Maintenances Services for the Interstate 15/State Route 91 Express Lanes Connector STAFF RECOMMENDATION: This item is for the Committee to: 1) Approve Change Order No. 28 to Agreement No. 16-31-043-00 for the Interstate 15 Express Lanes Project (I-15 ELP) with Kapsch TrafficCom USA Inc. (Kapsch) to provide for operations and maintenance services of the Tolling System for the I-15/SR-91 Express Lanes Connector (15/91 ELC) in the amount of $3,132,144; 2) Authorize the Chair or Executive Director, pursuant to legal counsel review, to execute the change order on behalf of the Commission; and 3) Forward to the Commission for final action. BACKGROUND INFORMATION: In April 2017 Governor Brown signed Senate Bill 132 (SB 132) which appropriated $427 million to the Riverside County Transportation Efficiency Corridor for five projects. SB 132 allocated $180 million to the 15/91 ELC. The 15/91 ELC will provide a tolled express lanes connector between the 91 Express Lanes and the 15 Express Lanes to the north of SR-91. The new 15/91 ELC adds four additional toll points. Two of the toll points are for the new 15/91 ELC, one in each direction, and two are for the McKinley entry and exit. The addition of the 15/91 ELC will create three travel options for customers: McKinley, I-15 to the north and I-15 to the south. In order to determine which trip a customer takes additional toll points on the McKinley entrance and exit are needed (Figure 1: Additional Toll Points). The 15/91 ELC and McKinley toll points are under construction and anticipated to be open to traffic in 2023. 186 Agenda Item 8 Figure 1: Additional toll points At its February 2022 meeting, the Commission approved change order 8B to the Kapsch agreement providing for the design and installation of the tolling system for the 15/91 ELC. At that time, staff informed the Commission that it would need to return at a later date with a change order for the additional operations and maintenance effort related to the 15/91 ELC. DISCUSSION In order to operate and maintain the new toll points, Kapsch will be required to operate and maintain the toll systems that are responsible for calculating dynamic toll rates, displaying toll rates on signage, forming toll trip transactions and assigning toll rates. Staff worked with Kapsch to evaluate current staffing levels and additional resources required to perform the additional scope and believes the proposed levels are fair and in the best interest of the Commission. The scope provided in this change order requires Kapsch to operate in accordance with the performance measures required in the base contract, ensuring a high level of system availability and accuracy. The required work is broken into four categories: roadside maintenance, system maintenance, image review and traffic operations. Additional toll points 187 Agenda Item 8 Roadside Maintenance The roadside maintenance system requires 24/7 monitoring. Kapsch will be required to perform preventative and corrective maintenance on the roadside equipment to ensure it operates at the level of accuracy and availability stated in the agreement. One additional part-time position is required to perform this work. System Maintenance In addition to the roadside equipment, Kapsch will be required to support the software applications which run the toll system. Kapsch’s team of network and software engineers will monitor the software which is responsible for setting and displaying the toll amount and forming the toll transactions. Kapsch will also be required to ensure the network which transmits data to and from the on-road system operates properly and perform all necessary maintenance and repairs. Two full time data base administrators are required to perform this work. Image review The additional four toll points will generate license plate images on which toll collection heavily relies. Kapsch staff will review the images and attach them to the toll transactions. Kapsch is required to complete the review of images within three days. Three image reviewers are required to perform this work. Traffic Operations Kapsch currently operates the 15 Express Lanes traffic operations center. With the addition of the 15/91 ELC, Kapsch will be required to monitor the new connector for traffic incidents and accuracy of price display and coordinate incident management. One additional traffic operations operator is required to perform this work. Section Annual Positions Roadway Maintenance 1-Parttime Systems Maintenance 2-Fulltime Image Review 3- Fulltime Traffic Operations 1-Fulltime Total 6 Fulltime/1-Parttime Table 1: Additional Labor 188 Agenda Item 8 The Kapsch Agreement for operations and maintenance began with the opening of the 15 Express Lanes on April 14, 2021. The operations and maintenance portion of the Agreement is five years from the opening of the 15 Express Lanes. The 15/91 ELC is estimated to open in 2023. Kapsch will be required to hire the additional staff needed to perform the work described in this change order on September 1 of 2023 to provide for training in advance of the 15/91 ELC opening. Staff worked with Kapsch to review the current labor effort required to perform the same work being extended to the 15/91 ELC. Using the current labor effort for each activity the labor efforts in Table 1 were determined. The Kapsch Agreement provides for pre-determined hourly rates for the required positions which were considered in the proposer selection process. These rates are competitive and accelerate the Commission’s negotiation process with Kapsch. The pre- determined rates were extended by the required labor hours to arrive at a cost for each of the remaining contract years as provided in Table 2 below. Contract Year Begins Ends Cost One 4/14/2021 4/13/2022 Two 4/14/2022 4/13/2023 Three 4/14/2023 4/13/2024 $ 700,323 Four 4/14/2024 4/13/2025 $ 1,202,016 Five 4/14/2025 4/13/2024 $ 1,229,805 Table 2: Change order cost by Agreement year. Staff believes the amounts provided in this change order are fair and allow the operation of the 15/91 ELC to be incorporated into the work performed by Kapsch today. The incorporation of the additional work into the base Agreement allows the Commission to leverage the use of the pre- established facilities, process and management used for the 15 Express Lanes. RECOMMENDATION: Staff recommends approval of Change Order No. 28 to amend the Toll Services agreement between the Commission and Kapsch in the amount of $3,132,144. Further, authorization is requested for the Chair or Executive Director to execute the amendment on behalf of the Commission. FISCAL IMPACT Services provided under this Change Order will be funded by Toll Revenue related to the I-15 Express lanes and will be included in its future year budgets beginning in FY 2023/24. 189 Agenda Item 8 Financial Information In Fiscal Year Budget: Yes N/A Year: FY 2023/24 FY 2024/25+ Amount: $1,000,827 $2,131,317 Source of Funds: 15 Express Lanes Toll Revenue Budget Adjustment: No N/A GL/Project Accounting No.: 001599 81041 00000 0000 515 31 81002 Fiscal Procedures Approved: Date: 08/12/2022 Attachment: Draft Change Order No. 28 with Kapsch 190 Riverside County Transportation Commission I-15 Express Lanes Project – Toll Services 1 Sensitive Change Response / TSP Change Request RIVERSIDE COUNTY TRANSPORTATION COMMISSION I-15 Toll Services Provider Contract Change Order No. 28 Pursuant to: (check appropriate box) Written Change Notice No. ____, dated _________, submitted by RCTC to TSP pursuant to Section 20.4.1 of the Contract TSP Change Request No._______, dated __________, submitted by TSP to RCTC pursuant to Section 20.6 of the Contract Directive Letter No. ________, dated __________, submitted by RCTC to TSP pursuant to Section 20.3 of the Contract Reference is made to that certain Toll Services Contract (Contract No. 16-31-043-00) dated 26 January 2017, by and between Riverside County Transportation Commission (“RCTC”), a public entity of the State of California (“RCTC”), and Kapsch TrafficCom USA, Inc., f/k/a Kapsch TrafficCom Transportation NA, Inc. (“Kapsch”), a corporation organized under the laws of Delaware (“TSP”), as amended, together with all Exhibits and prior amendments (the “Contract”). This Change Order amends the Contract. Capitalized terms used, but not defined, in this Change Order have the meanings given in, and all Section and Exhibit references shall be to the Contract. 191 Riverside County Transportation Commission I-15 Express Lanes Project – Toll Services 2 Sensitive SECTION I – Narrative, Discussion of Additions, Deletions, Modifications to the Requirements of the Toll Services Contract A. Evaluation of Change including whether TSP considers any RCTC-Initiated Change to constitute a Change and the specific provision(s) of this Contract which permit a Change Order (Section 20.4.3(a)(i)): N/A – RCTC Initiated Change Order B. Overview of scope of Change (Section 20.4.3(a)(iii)). For detailed scope of Change, please complete the Change Response Price Form: All capitalized terms used in this Change Order No. 28 and not defined herein have the meanings given to such terms in the Toll Services Contract dated January 26, 2017 (as amended by this Change Order and the previous Change Orders), between the Riverside County Transportation Commission (“RCTC”) and Kapsch TrafficCom USA, Inc. (“TSP”) (together the “Contract”). RCTC plans to develop a new Express Lanes Connector (“ELC” or “ELC” “Project”) between the SR-91 Express Lanes (“SR-91 EL”) and the future I-15 Express Lanes being developed under the I-15 Express Lanes Project (“ELP Project”). The ELC will consist of one Express Lane in each direction facilitating a direct east-to-north and south-to-west connection between the recently opened SR-91 Express Lanes extension and the future Express Lanes on I-15. The ELC will allow SR-91 EL customers and I-15 Express Lanes customers to make a continuous trip between the two Express Lane facilities. Part 1: ELC Connector Tolling System Background The construction of the ELC will create new destinations accessible from the SR-91 Express Lanes and I-15 Express Lanes. The I-15 Express Lanes system shall be modified to allow for a new inter-facility pricing strategy. Given the access configuration and location of toll points on the SR-91 Express Lanes and the I-15 Express Lanes, customers using the ELC will be required to use the RCTC segment of the SR-91 Express Lanes (RCTC SR-91 Express Lanes Segment) and one segment of the I-15 Express Lanes (I-15 Express Lanes Segment). Prices for ELC transactions shall be combined with the RCTC SR-91 Express Lanes Segment and the I-15 Express Lanes Segment, creating an inter-facility pricing zone. Additionally, tolls for trips beginning with segment one northbound on the I-15 Express Lanes to the SR-91 Express Lanes westbound or SR-91 Express Lanes eastbound through segment four of the I-15 Express Lanes southbound shall be combined. This strategy introduces a new pricing zone that encompasses the RCTC SR-91 Express Lanes Segment and the entirety of the I-15 Express Lanes so that the price to travel to the ends of the 192 Riverside County Transportation Commission I-15 Express Lanes Project – Toll Services 3 Sensitive I-15 Express Lanes would be displayed at the SR-91 County Line and the price to travel to the SR-91 County Line would be displayed on I-15 Express Lanes signs. ELC Subproject, as documented in Change Order 8B provides for: 1) New tolling equipment on 3 gantries – North Gantry, West McKinley Gantry, and East McKinley Gantry. 2) Additional CCTV and TTMS equipment to support the monitoring of the new tolling points. 3) These new tolling points will be tied into the new I-15 fiber communications system or SR-91 fiber communications system (as determined during design, and communication with the new I-15 ROC facility. Part 2: Work under this Change Order No. 28 A. ELC O&M Work TSP acknowledges that: During the ELC O&M Term, TSP will perform the following O&M Work (collectively, the ELC O&M Work): (a) Maintenance Services to support the RCTC ELC Tolling in accordance with Technical Provisions (“TP”), Section 16 (the “ELC Maintenance Work”). (b) All other provisions of the Contract apply to this ELC O&M Work. Part 3: SR-91 ROW Access RCTC will provide TSP with access to the SR-91, ELC, and ELP ROW for the purposes of performing the ELC O&M Work, provided that (i) TSP shall obtain a rider to the existing RCTC encroachment permit providing TSP with access to the ELC Site prior to commencing work on the site and shall comply with the requirements of such permit, and (ii) TSP shall comply at all times with TSP’s safety and security procedures and all applicable requirements of this Contract and Technical Provisions. Part 4: Additional Definitions (Exhibit 1 to the Contract) ELC O&M Term means the period commencing on September 1, 2023 and continuing for through March 2026. ELC O&M Work means ELC Maintenance Work. Part 5: Impacts on Existing Definitions and Contract Provisions For purposes of the ELC O&M Work, the Setting Date, the Effective Date and similar reference dates under the Contract will be the date of issuance of this Change Order. Except as specifically provided otherwise in this Change Order: 1) Defined terms previously applying generally to the ELP Project (such as “Project,” “D&D Work,” “Toll Services,” “Work,” “Completion Deadlines,” “Total Capital Cost,” 193 Riverside County Transportation Commission I-15 Express Lanes Project – Toll Services 4 Sensitive etc.): (a) will retain the same names and the definitions will be revised to include SR- 91 (Phase 1, 2, 3, and 4) and ELC; but (b) corresponding ELP Project-specific defined terms will also be created so as to distinguish from SR-91 and ELC as needed. 2) Provisions in the Contract of general application to the ELP Project (such as TSP’s indemnities, events of default) will also apply to SR-91 and ELC. C. Analysis of (impact of the Change on the performance of other aspects of the D&D Work, O&M Work, RCTC or RCTC’s toll operations (as applicable); (Section 20.4.3(a)(v)): All impacts of the Change are reflected in this Change Order No. 28, and there are no other impacts of the Change on the performance of other aspects of the D&D Work, O&M Work, RCTC or RCTC’s toll operations. D. Proposed plan for mitigating impacts of the Change (Section 20.4.2(a)(x)): N/A E. Additions / deletions / modifications to the requirements of the Contract including KPIs (if any) (Section 20.4.3(a)(viii)): See Attachment 3 for additional Statement of Work (“SOW”). 194 Riverside County Transportation Commission I-15 Express Lanes Project – Toll Services 5 Sensitive SECTION II – Cost Impact(s) A. Summary Compensation under this Change Order is to be paid (check the applicable boxes below): n/a 1 $0.00 (“no cost”) Change Order. as a lump sum adjustment to the Contract Price in the amount of __________ dollars ($ __________). as a series of monthly payments in accordance with Attachment 1A through 1C – ELC O&M – Price Sheet – Monthly Payments as an adjustment to Total O&M Years 1 and 2 Cost or Total O&M Years 3, 4 and 5 Cost as a Unit Price Change Order for increases or decreases in the Contract Price [not to exceed] / [in the amount of] __________ dollars ($ __________)) as a Time and Materials Change Order, [not to exceed __________ dollars ($ __________)] as is set forth below, under Section II(B)([2] / [3]).[select the proper reference] If more than one box has been checked, also check this box and summarize terms here: ______________________________________________________________________ ______________________________________________________________________ ______________________________________________________________________ ______________________________________________________________________ Documentation supporting the Change Order is attached as Annex[es] __________ [through __________]. B. Special Considerations 1. Delay and disruption damages for Excusable Delay (Section 20.10). n/a Compensation available for Change Orders are (only) extra Work Costs and delay Costs directly attributable to the proposed Change and exclude certain costs and expenses. • Total extra Work Costs: $__________ • Total delay and disruption damages: $ __________ 1 If $0 (i.e., a “no cost” Change Order), leave remainder of Section II blank. 195 Riverside County Transportation Commission I-15 Express Lanes Project – Toll Services 6 Sensitive Discussion (if any): ______________________________________________________________________ ______________________________________________________________________ ______________________________________________________________________ ______________________________________________________________________ 2. Deductive RCTC Changes. n/a If this Change Order is a deductive change Net Cost 2 Savings attributable to the deductive change $ __________ Amount due to RCTC attributable to the deductive Change (or which can be used by RCTC, in its sole discretion, to offset payment to TSP) $ __________ Discussion (if any): ______________________________________________________________________ ______________________________________________________________________ ______________________________________________________________________ ______________________________________________________________________ ______________________________________________________________________ ______________________________________________________________________ 2 When both additions and reductions are involved in any one Change Order, the adjustment shall be determined on the basis of net increase or decrease. TSP Margin will be allowed only for the net increase in labor Cost in order to establish the amount to be added to the Contract Price. In determining a deductive change order, any deduction will include the amount of TSP Margin and Audited Overhead which would have been payable on such amounts by RCTC in accordance with Section 20. 196 Riverside County Transportation Commission I-15 Express Lanes Project – Toll Services 7 Sensitive SECTION III – Completion Deadline Impacts (Applicable to All Change Orders) The status of the CSC Commencement Deadline is as follows: Unaffected by this Change Order Affected by [extending] / [accelerating] the date of the CSC Commencement Deadline by _________calendar days to __________ calendar days prior to Revenue Service Commencement. The status of the Revenue Service Commencement Deadline is as follows: Unaffected by this Change Order Affected by [extending] / [accelerating] the date of the Revenue Service Deadline by _________calendar days to __________ Days after the Package 4 Turnover Date. The status of the total Float is as follows: Unaffected by this Change Order Affected by this Change Order as follows: ______________________________________________________________________ ______________________________________________________________________ ______________________________________________________________________ ______________________________________________________________________ If this Change Order is issued as a result of, or relating to, an Excusable Delay or a shortening time, TSP’s Critical Path time impact delay analysis is attached as Annex _____ (Section 20.4.3(a)(vi)). n/a 197 Riverside County Transportation Commission I-15 Express Lanes Project – Toll Services 8 Sensitive SECTION IV - (Reviewed and recommended agreed by TSP’s [Project Manager-D&D Work] or [Project Manager-O&M Work]) By: ___________________________________________ Name: Jim Kirwin Title: Project Manager Date: ___________________ Comments: ______________________________________________________________________ ______________________________________________________________________ ______________________________________________________________________ ______________________________________________________________________ 198 Riverside County Transportation Commission I-15 Express Lanes Project – Toll Services 9 Sensitive SECTION V - (Reviewed and agreed by TSP) The undersigned Authorized Representative of TSP hereby certifies, under penalty of perjury, as follows: 1. Sections I, II and III of this Change Order, including all Worksheets and Annexes, collectively represent a true, accurate and complete summary of all aspects of this Change Order. 2. The amounts of time and/or compensation set forth in this Change Order (a) are, in each case, justified as to entitlement and amount, (b) reflect all changes to compensation for and scheduling of the Project (inclusive of all Subcontractor and Supplier amounts, impacts), (c) is complete, accurate and current and (d), in each case, the amounts of time, if any, and/or compensation, if any, agreeable to, and is hereby agreed by, TSP. 3. This Change Order includes all known and anticipated impacts or amounts, direct, indirect and consequential, which have been and may be incurred, as a result of the event, occurrence or matter giving rise to this Change Order. This Change Order constitutes a full and complete settlement of all Losses, Claims, matters, issues and disputes existing as of the effective date of this Change Order, of whatever nature, kind or character relating to the event, occurrence or matter giving rise to this Change Order and the performance of any extra Work that this Change Order documents or relates, including all direct and indirect costs for services, equipment, manpower, materials, overhead, profit, financing, delay and disruption arising out of, or relating to, the issues set forth herein. TSP acknowledges that it shall not be entitled to assert any Claim for relief under the Contract for delay, disruption costs or any other adverse financial or Project Schedule impacts existing as of the effective date of this Change Order and arising out of, or relating to, the event, occurrence or matter giving rise to this Change Order or such extra Work. 4. If the foregoing Change Order includes claims of Subcontractors or Suppliers, TSP represents that authorized representatives of each Subcontractor and Supplier, if any, reviewed such claims, this Change Order and accept this Change Order as dispositive on the same, subject to separate Contract between TSP and each such Subcontractor and Supplier, as applicable. Furthermore, TSP has determined in good faith that such claims are justified as to both entitlement and amount. 5. The cost and pricing data forming the basis for the Change Order is complete, accurate and current, with specific reference to the California False Claims Act (Government Code section 12650 et. seq.) and the U.S. False Claims Act (31 USC § 3729 et seq.) 6. It is understood and agreed that this Change Order shall not alter or change, in any way, the force and effect of the Contract, including any previous amendment(s) thereto, except insofar as the same is expressly altered and amended by this Change Order. 7. This Change Order supersedes all prior commitments, negotiations, correspondence, conversations, Contracts or understanding applicable to the issues addressed herein. No deviation from the terms hereof shall be predicated upon any prior representations or Contracts, whether oral or written, other than the Contract, as amended in accordance with its terms. 199 Riverside County Transportation Commission I-15 Express Lanes Project – Toll Services 10 Sensitive 8. This Change Order is binding upon, and shall insure to the benefit of, each of the parties and their respective heirs, personal representatives, successors and assigns. IN WITNESS, WHEREOF, TSP, intending to be legally bound, has executed this Change Order as of the date below. TSP: Kapsch TrafficCom USA, Inc. Date: ___________________ By: Name: Ray Cooper Title: Vice President and General Manager, Western Region Delivery and Operations 200 Riverside County Transportation Commission I-15 Express Lanes Project – Toll Services 11 Sensitive SECTION VI - (Reviewed and recommended by RCTC) By: _______________________________________________ Name: David Thomas Title: Toll Project Delivery Director Date: ___________________ Comments: ______________________________________________________________________ ______________________________________________________________________ ______________________________________________________________________ ______________________________________________________________________ 201 Riverside County Transportation Commission I-15 Express Lanes Project – Toll Services 12 Sensitive SECTION VII - (Agreed by RCTC’s Authorized Representative) IN WITNESS WHEREOF, RCTC, intending to be legally bound, has executed this Change Order as of the date first written above. Date: ___________________ (the effective date of this Change Order) RCTC RIVERSIDE COUNTY TRANSPORTATION COMMISSION By: ______________________________ Name: Anne Mayer Title: Executive Director 202 Riverside County Transportation Commission I-15 Express Lanes Project – Toll Services 13 Sensitive ATTACHMENT 1A ELC O&M – PRICE SHEET – MONTHLY PAYMENTS YEAR 1 – SEPTEMBER 2023 THROUGH MARCH 2024 # Item Description Unit Qty Unit Price Total 1 Labor – Kapsch ELC O&M Work Lot 1 $624,144 $624,144 2 Subcontractors Maintenance Service Contracts, Lane Closures, Security Services Lot 1 $20,720.00 $20,720.00 3 ODCs Technician ODCs – Vehicle Lease, Fuel, Maintenance, tolls, Bonding, etc. Lot 1 $9,373.00 $9,373.00 4 Materials Spares, Consumables, RMA and Repair Lot 1 $46,085.92 $46085.92 Total O&M Costs – Year 1 $700,322.66 7 months @ per month $100,046.09 203 Riverside County Transportation Commission I-15 Express Lanes Project – Toll Services 14 Sensitive ATTACHMENT 1B ELC O&M – PRICE SHEET – MONTHLY PAYMENTS YEAR 2 – APRIL 2024 THROUGH MARCH 2025 # Item Description Unit Qty Unit Price Total 1 Labor – Kapsch SR-91 O&M Work Lot 1 $1,096,556.75 $1,096,556.75 2 Subcontractors Maintenance Service Contracts, Lane Closures, Security Services Lot 1 $35,520.00 $35,520.00 3 ODCs Technician ODCs – Vehicle Lease, Fuel, Maintenance, tolls, Bonding, etc. Lot 1 $14,636.00 $14,636.00 4 Materials Spares, Consumables, RMA and Repair Lot 1 $55,303.16 $55,303.16 Total O&M Costs – Year 2 $1,202,015.86 12 months @ per month $100,167.99 204 Riverside County Transportation Commission I-15 Express Lanes Project – Toll Services 15 Sensitive ATTACHMENT 1C ELC O&M – PRICE SHEET – MONTHLY PAYMENTS YEAR 3 – APRIL 2025 THROUGH MARCH 2026 # Item Description Unit Qty Unit Price Total 1 Labor – Kapsch SR-91 O&M Work Lot 1 $1,124,002.19 $1,124,002.19 2 Subcontractors Maintenance Service Contracts, Lane Closures, Security Services Lot 1 $35,520.00 $35,520.00 3 ODCs Technician ODCs – Vehicle Lease, Fuel, Maintenance, tolls, Bonding, etc. Lot 1 $14,980.00 $14,980.00 4 Materials Spares, Consumables, RMA and Repair Lot 1 $55,303.09 $55,303.09 Total O&M Costs – Year 3 $1,229,805.30 12 months @ per month $102,483.77 205 Riverside County Transportation Commission I-15 Express Lanes Project – Toll Services 16 Sensitive ATTACHMENT 2 SR-91 AND ELC ROW 206 Riverside County Transportation Commission I-15 Express Lanes Project – Toll Services 17 Sensitive ATTACHMENT 3 ADDITIONAL STATEMENT OF WORK 207 Riverside County Transportation Commission I-15 Express Lanes Project – Toll Services 18 Sensitive Operations and Maintenance Change Order 8B Statement of Work for Support the Riverside County Transportation Commission I-15 Express Lanes Toll Collection System Project RFP NO. 16-31-043-00 Kapsch TrafficCom USA, Inc. 7701 Metropolis Drive BLDG 14 UNIT 100 Austin, TX 78745 Phone 512-450-6300 CA Dir Registration Number 1000041586 CA Contractor’s License Number 1021321 April 28th , 2022 Revision 4 208 Riverside County Transportation Commission I-15 Express Lanes Project – Toll Services 19 Sensitive Table of Contents Introduction ................................................................................................................................................ 20 Maintenance ........................................................................................................................................... 20 Image Review .......................................................................................................................................... 21 Traffic Operations ................................................................................................................................... 24 Systems Support ..................................................................................................................................... 24 Traffic and Revenue ................................................................................................................................ 25 Summary ................................................................................................................................................. 26 209 Riverside County Transportation Commission I-15 Express Lanes Project – Toll Services 20 Sensitive SECTION 1 INTRODUCTION The Kapsch team is happy to support the expansion of the project with this recent change order. With additional assets, requires support and service. In the original contract, Kapsch O&M pricing was/is based on the transaction counts which were specified in the original T&R Study RCTC provided. Based on the provided T&R and current operating service levels, the Kapsch team provides a quote for supporting this change order. The Kapsch team is providing the following narrative to support the request for additional O&M resources. 1.1 Maintenance Adding tolling points requires routine and preventative maintenance, the Kapsch team estimates additional hours of maintenance requires 360 hours annually. Routine maintenance requires 30 hours monthly based on historical knowledge and current rates of activities. This is a mix of networking and system engineers. Our historical trend shows that on average 2,400 ROMs tickets are generated monthly. 83% of those tickets are generated as a priority 2 incident requiring a 2 hour response time and a 48 hour restoration time. Beyond the service outage, any revenue impacting devices that are offline incur liquidated damages associated with the time to restore. The Kapsch team requests 360 hours annually to support the additional tolling points. Proper maintenance levels ensure Kapsch team responds and restores in a timely manner. To meet the current service levels, we are also requesting hours to support the team in the various disciplines. These are derived from the number of service tickets and labor committed from August 2021 to January 2022. Table A: Maintenance Support Position Annual Monthly Technical Leads 72 6 Network / Sys Admin 72 6 Systems Engineer I 144 12 Systems Engineer II 72 6 Total 360 30 The maintenance operations snapshot shows the distribution of monthly ROMs tickets for the prior four months. This demonstrates the distribution of response and frequency of the need for routine maintenance. Dynamic pricing has contributed to additional tickets and labor commitment, but those events fall within the averages. 210 Riverside County Transportation Commission I-15 Express Lanes Project – Toll Services 21 Sensitive Table B: Maintenance Operations Snapshot: Months Priority 1 Priority 2 Priority 3 Priority 4 Transactions Trips to I15 Trips to SR91 January 41 741 101 148 3,153,277 858,106 1,138,559 December 101 1212 137 141 3,931,345 1,093,419 1,405,042 November 86 2,218 119 157 4,067,767 1,096,517 1,438,269 October 153 2,525 223 154 4,215,300 1,141,179 1,489,335 September 238 2,435 142 155 3,988,056 1,067,392 1,434,783 August 130 2,204 154 209 3,977,632 1,057,918 2,510,613 Sum 749 11,335 876 964 23,333,377 6,314,531 9,416,601 Monthly Average 125 1,889 146 161 3,888,896 1,052,422 1,569,434 1.2 Image Review The basis of the estimates is derived from the traffic volumes inbound and outbound at the McKinley exit. The tolling point addition is expected to impact the volumes of traffic loading from each direction in the segment. Those volumes monthly average around 400,000 in each direction. Table K provides the current trend of the segment impacted. The additional tolling points increase image review and image audit processing support. The Kapsch team requests additional hours for image review and support of 4,448 hours annually with the distribution listed below in Table C. Table C: Image Review and Image Auditors Position Annual Monthly Image Reviewer 4160 347 Global Agility Solutions $35,520.00 $2,960.00 Total 4,160 + $35,520.00 347 + $2,960.00 Currently, the team manually reviews 693,700 images, 17.3% monthly on average. The local staff reviews 244,216 and Global Agility reviews 449,484 images monthly on average. Table D is a combined value of our subcontractor Global Agility and Kapsch staff. The labor supporting this effort is 15 full-time equivalent, 7 local FTE, and 8 FTE from Global Agility at an average rate of 46,000 images reviewed per FTE. 211 Riverside County Transportation Commission I-15 Express Lanes Project – Toll Services 22 Sensitive Table D: Historical Image Review Snapshot (Monthly): CSC = Local Staff GAS = Global Agility The additional tolling points will add (69,200 * 2) = 138,400 images monthly for manual review and will require 3 additional FTE at our current rate of processing 46,000 per FTE. Remaining manual image review is completed utilizing Global Agility Solution at an annual cost of $35,520.00. Table E provides a breakdown of the current processing levels and the impact of the additional support required. 0 200,000 400,000 600,000 800,000 Apr May Jun Jul Aug Sep Oct Nov Dec Jan Feb Mar 20 2 1 20 2 2 CSC GAS 212 Riverside County Transportation Commission I-15 Express Lanes Project – Toll Services 23 Sensitive Table E: The additional tolling points will add (69,200 * 2) = 138,400 images monthly for manual review and will require 3 additional FTE at our current rate of processing 46,000 per FTE and a flat annual rate of $35,520.00 for Global Agility Solutions. Monthly Transactions Manual reviewed Manual Review Staff (46,000 reviews per FTE) Current Processing Levels 4,000,000 693,700 = 17.3% 15 FTE Total 7 FTE Local, 8 FTE Global Agility 22 SR91 County Line-McKinley 400,000 69,200 = 17.3% 1.5 FTE 21 McKinley-SR91 County Line 400,000 69,200 = 17.3% 1.5 FTE Image Auditing Currently, the image audit team reviews 118,866 images, 10.46% monthly on average to meet the 10% requirement. The labor supporting this effort is 6 full-time equivalent (FTE) at an average rate of 20,000 images reviewed per FTE. At the change order notice to proceed, a reduction of 5% for all transactions will be authorized to Kapsch with no additional labor adjustment. This will offset the additional transactions generated from the tolling points. The table below provides the revised KPI requirements are listed below on Table F. Table F: KPI Image Audit requirements: Item No. KPI KPI Description Minimum Standard for KPI KPI Deduction Measurement 213 Riverside County Transportation Commission I-15 Express Lanes Project – Toll Services 24 Sensitive 25 Image Quality This is the percentage of correctly reviewed images that are posted to customer accounts and statements. The percentage of image license plate data recorded accurately in the CSC system is required to be at 98% or higher. Accurate license plate data includes a license plate number, type, and state recorded in the CSC system that matches the image. The requirement is that 98% of all images will be accurately read prior to posting to any customer account or statement. Reports that indicate how many license plate images were changed or dismissed post violation notice mailing compared to the total amount of license plate images mailed over each month will determine the quality percentage. The proposal must explain how Image Quality will be measured and reported. 98% $1,000 per percentage point (or portion thereof) under the minimum Daily Process and Monthly Summary Report. TSP to provide reporting mechanism. Five percent of the violation images shall be reviewed monthly for accuracy. From this review, 98% of the images shall match the transaction data in the CSC system. The accuracy review shall include images and data as determined from OCR and human review, be a reasonable sampling from days throughout the month, day and night, from each toll point and each lane. The calculation will be the number of transactions associated with data requiring change or rejection in a month divided by the total number of images reviewed for accuracy for the month. 26 Image Review Backlog First Review of all Images to be reviewed shall be within 3 days of the Lane Transaction. Less than 3 Days (excluding Holidays) $50 per 500 images or portion thereof Daily Process and Monthly Summary Report. TSP to provide reporting mechanism. 27 Image Review Reject Rate This is the percentage of rejected images accurately coded with the correct reject reason. The requirement is that 95% of rejected images are coded correctly. There must be a minimum sample size of 5% of all rejected images reviewed to ensure proper reject coding occurred. 95.0% $1,000 per percentage (or portion thereof) under minimum performance Daily Process and Monthly Summary Report. TSP to provide reporting mechanism. Measured as the number of correctly coded rejected images divided by the total rejected images reviewed in the sample size each month. 1.3 Traffic Operations Adding tolling points and Express Lane segments require additional support from traffic operations, the Kapsch team requests 2,080 additional hours of support annually. This includes 24/7/365 monitoring, sign verification, transaction adjustment processing, coordination and support for lane closures. Current traffic operations hours are 5 AM to 8 PM, 7 days a week. One operator to add to the team that will extend hours for the team to 5 AM – 11 PM daily. The expanded hours will increase monitoring capabilities and provide greater coverage during lane closure activities. Austin home office support provides overnight monitoring for the time period not covered locally. Table G: Traffic Operations Support Position Annual Monthly TOC Operator 2,080 173 Sum 2,080 173 1.4 Systems Support 214 Riverside County Transportation Commission I-15 Express Lanes Project – Toll Services 25 Sensitive Maintaining systems, monitoring, and reporting through the life of the project is required after the design build project is complete. Additional support is needed for the applications, servers, and databases. The Kapsch team requests 4,160 additional hours of support annually. This request includes the a full time data analyst (classified as IT Technical Support Staff) for all functions of the operations to derive and analyze transactions through the full path from the roadside to payment collections. Table H: Systems Support Position Annual Monthly Database Administrator 1,040 86.5 Systems Administrator 1,040 86.5 IT Technical Support 2,080 173 Sum 4,160 346 1.5 Traffic and Revenue The basis of the estimates are derived from the T&R estimate. Below are the provided volumes to the Kapsch team. We have extended the volumes to estimate conservatively the transactional impacts of the additional tolling points. The estimated yearly volumes indicated in yellow. 215 Riverside County Transportation Commission I-15 Express Lanes Project – Toll Services 26 Sensitive Table I: T&R Estimate Extended: Fiscal Year Assumed Transactions from 12 toll points Assumes Transactions from 8 ELP Toll Points + ELC Transaction Delta between I- 15 T&R Reports % Transaction Delta between I- 15 T&R Reports Violation/Image Transactions based on 5.5% Violation rate SR-91 Yearly Volumes (Est based on 2M monthly txs, escalated) Total I-15 ELP & SR-91 Yearly Volumes Total I-15 ELP/ELC & SR- 91 Yearly Volumes Total I-15 ELP/ELC Delta & SR-91 Yearly Volumes 2021 20,828,000 20,619,000 -209,000 -1.0% (11,495.00) 24,000,000.00 44,828,000.00 44,619,000.00 (209,000.00) 2022 26,271,000 25,870,000 -401,000 -1.6% (22,055.00) 24,720,000.00 50,991,000.00 50,590,000.00 (401,000.00) 2023 32,102,000 34,602,000 2,500,000 7.2% 137,500.00 25,461,600.00 57,563,600.00 60,063,600.00 2,500,000.00 2024 33,344,000 35,765,000 2,421,000 6.8% 133,155.00 26,225,448.00 59,569,448.00 61,990,448.00 2,421,000.00 2025 34,636,000 36,966,000 2,330,000 6.3% 128,150.00 27,012,211.44 61,648,211.44 63,978,211.44 2,330,000.00 2026 35,977,000 38,208,000 2,231,000 5.8% 122,705.00 27,822,577.78 63,799,577.78 66,030,577.78 2,231,000.00 Provided with TSP RFP The basis of the estimates are derived from the traffic volumes inbound and outbound at the McKinley exit. The tolling point addition is expected to impact the volumes of traffic loading from each direction in the segment. Those volumes monthly average around 400,000 in each direction. Table J shows a five month trend of traffic in each direction. Those transactions will increase the image review, image audit, violations processing, collections and customer calls for service. Table J: County Line to McKinley Monthly Averages Month Trip Total Average Per Day October 2021 22 SR91 County Line- McKinley 411,615 553 November 2021 22 SR91 County Line- McKinley 405,262 562 December 2021 22 SR91 County Line- McKinley 402,599 541 January 2022 22 SR91 County Line- McKinley 324,818 436 February 2022 22 SR91 County Line- McKinley 372,444 554 Average 402,065 556 Month Trip Total Average Per Day October 2021 21 McKinley-SR91 County Line 461,615 620 November 2021 21 McKinley-SR91 County Line 436,536 606 December 2021 21 McKinley-SR91 County Line 418,288 562 January 2022 21 McKinley-SR91 County Line 334,216 449 February 2022 21 McKinley-SR91 County Line 385,406 573 Average 394,467 546 1.6 Summary The increases to the system and inflows of transaction volumes impact the supporting services in all aspects of the agency. Included with the document are supporting reports with current data to 216 Riverside County Transportation Commission I-15 Express Lanes Project – Toll Services 27 Sensitive support the labor values quoted in this document. Please review the support and provide any comments. Below in Table K a summary of the total hours requested for each support department. Table K: Department Summary Section Annual Monthly Roadway Maintenance 360 30 Image Review 10,688 889 Traffic Operations 2,080 173 BOS Systems Maintenance 4,160 346 Total 17,288 1,438 217 CHANGE ORDER WITH KAPSCH TRAFFICCOM USA TO PROVIDE OPERATIONS AND MAINTENANCES SERVICES FOR THE INTERSTATE 15/STATE ROUTE 91 EXPRESS LANES CONNECTOR Reinland Jones, Toll Technology Manager 1 Toll Policy and Operations Committee Meeting August 25, 2022 2 Work provided in Change Order 8B •Four toll points •7 Closed circuit TV cameras •10 Traffic detection devices •Dynamic pricing •Trip build changes Additional toll points Operations and Maintenance 3 Roadside Maintenance -1 part-time position Software Maintenance -2 full-time positions Image Review -3 full-time positions Traffic Operations -1 full-time position 4 Contract Year Begins Ends Cost One 4/14/2021 4/13/2022 Two 4/14/2022 4/13/2023 Three 4/14/2023 4/13/2024 $ 700,323 Four 4/14/2024 4/13/2025 $ 1,202,016 Five 4/14/2025 4/13/2024 $ 1,229,805 QUESTIONS 5 RIVERSIDE COUNTY TRANSPORTATION COMMISSION TOLL POLICY AND OPERATIONS COMMITTEE SIGN -IN SHEET AUGUST 25, 2022 NAME AGENCY E_MAIL ADDRESS a Ai -PftNA- tee) y r