HomeMy Public PortalAbout11 November 29, 2022 Special Toll Policy and Operations Committee
SPECIAL MEETING AGENDA
Toll Policy and Operations Committee
Time: 10:00 a.m.
Date: November 29, 2022
Location: This meeting is being conducted virtually in accordance with AB 361 due to state or local officials
recommending measures to promote social distancing.
COMMITTEE MEMBERS
Ben J. Benoit, Chair / Joseph Morabito, City of Wildomar
Michael M. Vargas, Vice Chair / Rita Rogers, City of Perris
Jeremy Smith / To Be Appointed, City of Canyon Lake
Clint Lorimore / Todd Rigby, City of Eastvale
Dana Reed / Donna Griffith, City of Indian Wells
Brian Berkson / Guillermo Silva, City of Jurupa Valley
STAFF
Anne Mayer, Executive Director
Jennifer Crosson, Toll Operations Director
AREAS OF RESPONSIBILITY
Policies involving the Commission’s Toll Facilities
Setting Tolls or Rates
Considering Contracts with Vendors Working on the Toll
Program
Statewide and Federal Legislative Issues Regarding Tolling
Outreach and Marketing of the Toll Facilities
Interactions with Neighboring Jurisdictions Regarding Toll
Matters
User-Based Funding Programs and Future Opportunities for
Toll Facility Development in Riverside County
RIVERSIDE COUNTY TRANSPORTATION COMMISSION
TOLL POLICY AND OPERATIONS COMMITTEE
www.rctc.org
SPECIAL MEETING AGENDA*
*Actions may be taken on any item listed on the agenda
10:00 a.m.
Tuesday, November 29, 2022
This meeting is being conducted virtually in accordance with AB 361 due to state or local officials
recommending measures to promote social distancing.
Join Zoom Meeting
https://rctc.zoom.us/j/87203642917
Meeting ID: 872 0364 2917
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In compliance with the Brown Act and Government Code Section 54957.5, agenda materials distributed
72 hours prior to the meeting, which are public records relating to open session agenda items, will be
available for inspection by members of the public prior to the meeting on the Commission’s website,
www.rctc.org.
In compliance with the Americans with Disabilities Act, Government Code Section 54954.2, Executive Order
N-29-20, and the Federal Transit Administration Title VI, please contact the Clerk of the Board at
(951) 787-7141 if special assistance is needed to participate in a Committee meeting, including accessibility
and translation services. Assistance is provided free of charge. Notification of at least 48 hours prior to the
meeting time will assist staff in assuring reasonable arrangements can be made to provide assistance at the
meeting.
1. CALL TO ORDER
2. ROLL CALL
3. PLEDGE OF ALLEGIANCE
4. PUBLIC COMMENTS – Under the Brown Act, the Board should not take action on or discuss
matters raised during public comment portion of the agenda which are not listed on the
agenda. Board members may refer such matters to staff for factual information or to be
placed on the subsequent agenda for consideration. Each individual speaker is limited to
speak three (3) continuous minutes or less.
Toll Policy and Operations Special Committee Meeting
November 29, 2022
Page 2
5. ADDITIONS/REVISIONS (The Committee may add an item to the Agenda after making a
finding that there is a need to take immediate action on the item and that the item came to
the attention of the Committee subsequent to the posting of the agenda. An action adding
an item to the agenda requires 2/3 vote of the Committee. If there are less than 2/3 of the
Committee members present, adding an item to the agenda requires a unanimous vote.
Added items will be placed for discussion at the end of the agenda.)
6. CONSENT CALENDAR - All matters on the Consent Calendar will be approved in a single
motion unless a Commissioner(s) requests separate action on specific item(s). Items pulled
from the Consent Calendar will be placed for discussion at the end of the agenda.
6A. APPROVAL OF MINUTES – FEBRUARY 24 AND AUGUST 25, 2022
Page 1
6B. 15 EXPRESS LANES MONTHLY STATUS REPORTS
Page 9
Overview
This item is for the Committee to recommend the Commission take the following
action(s):
1) Receive and file the 15 Express Lanes Monthly Reports for the three months
from July to September 2022.
6C. 91 EXPRESS LANES MONTHLY STATUS REPORTS
Page 36
Overview
This item is for the Committee to recommend the Commission take the following
action(s):
1) Receive and file the 91 Express Lanes Monthly Reports for the three months
from July to September 2022.
Toll Policy and Operations Special Committee Meeting
November 29, 2022
Page 3
7. AMEND THE INTERSTATE 15 EXPRESS LANES PROJECT TOLL SERVICES CONTRACT WITH
KAPSCH TRAFFICCOM USA INC. TO EXTEND THE TERM OF THE CONTRACT
Page 95
Overview
This item is for the Committee to recommend the Commission take the following action(s):
1) Approve Agreement No. 16-31-043-03, Amendment No. 03 to Agreement
No. 16-31-043-00, with Kapsch TrafficCom USA Inc. (Kapsch) for the Toll Services
Contract for 15 Express Lanes Project to extend the contract term by five years, in the
amount of $42,219,382, plus a contingency amount of $4,222,000, for a total amount
not to exceed $46,441,382;
2) Authorize the payment of passthrough items in an amount not to exceed $3 million;
and
3) Authorize the Chair or Executive Director, pursuant to legal counsel review, to
execute the Amendment on behalf of the Commission.
8. RIVERSIDE COUNTY TRANSPORTATION COMMISSION 91 EXPRESS LANES TOLL POLICY AND
TOLL SCHEDULE
Page 103
Overview
This item is for the Committee to recommend the Commission take the following action(s):
1) Conduct a public hearing to receive input on the proposed RCTC 91 Express Lanes Toll
Policy and Toll Schedule; and
2) Adopt Resolution 22-022, “Resolution of the Riverside County Transportation
Commission Adopting the RCTC 91 Express Lane Toll Policy and Toll Schedule”, to take
effect as of the date the 15/91 Connector opens to the traveling public, with the
discount portion of the policy to take effect as of January 1, 2023.
9. ITEM(S) PULLED FROM CONSENT CALENDAR AGENDA
10. EXECUTIVE DIRECTOR REPORT
11. COMMISSIONER COMMENTS
Overview
This item provides the opportunity for brief announcements or comments on items or
matters of general interest.
Toll Policy and Operations Special Committee Meeting
November 29, 2022
Page 4
12.ADJOURNMENT
AGENDA ITEM 6A
MINUTES
RIVERSIDE COUNTY TRANSPORTATION COMMISSION
TOLL POLICY AND OPERATIONS COMMITTEE
MINUTES
Thursday, February 24, 2022
1.CALL TO ORDER
The meeting of the Toll Policy and Operations Committee was called to order by
Vice Chair Ben Benoit at 11:01 a.m., via Zoom Meeting ID 837 2633 5939, Pursuant to Governor
Newsom’s Executive Order N-29-20.
Jennifer Crosson, Toll Operations Director, provided an introduction of Toll staff.
2.ROLL CALL
Members/Alternates Present Members Absent
Brian Berkson
Ben Benoit
Michael M. Vargas
Clint Lorimore
Dana Reed
Jeremy Smith
3.PLEDGE OF ALLEGIANCE
Commissioner Vargas led the Committee in the Pledge of Allegiance.
4.PUBLIC COMMENTS
There were no requests to speak.
5.ADDITIONS/REVISIONS
There were no additions or revisions to the agenda.
Staff requested items 7 and 8 be presented together.
6.CONSENT CALENDAR
M/S/C (Smith/Vargas) to approve the Consent Calendar.
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Toll Policy and Operations Committee
February 24, 2022
Page 2
6A. APPROVAL OF MINUTES – AUGUST 26, 2021
7. 91 EXPRESS LANES MONTHLY STATUS REPORTS
Items 7 and 8 were presented together.
Anthony Parada, Senior Management Analyst, provided an overview of the 91 Express Lanes
and I-15 Riverside Express Lanes Traffic and Revenue and Customer Statistics information.
Commissioner Dana Reed expressed his continuing concern regarding the number of 3+
drivers reported and asked if any audits have been done or can be done so we can compare
with neighboring agencies. He also noted the percentage of 3+ drivers on the 15 is much
lower than the 91. He assumes the actual number of 3+ drivers is actually much lower on
the 91 which is resulting in lower revenue and he would like to quantify just how much
revenue is being lost.
Jennifer Crosson stated the number of 3+ drivers on the 91 is actually lower than it was pre-
pandemic. The difference between the 91 and 15 3+ driver numbers may be explained by
the dedicated carpool lane on the 91 and the 15 has a switchable transponder. To address
the measurement of the number of cheaters, Ms. Crosson stated they have completed
physical counts and the rate of non-compliance was approximately 22 percent. She added
enormous efforts have been made to attempt to deploy an automatic occupancy detection
system as have a number of other agencies however detecting the number of people in the
vehicle is difficult and there is no legislative authority to issue a citation using data collected.
Currently the CHP is the only source of enforcement. She stated the rate of 3+ drivers is
higher in Orange County, LA Metro, and the Bay Area are experiencing the same issues. Ms.
Crosson stated one solution could be the elimination of the discount which would require a
change in the HOV policy however they do not wish to harm the true carpoolers.
Anne Mayer, Executive Director, added the 91 has a carpool lane on either side of the
express lanes so there are legitimate carpoolers on that corridor however the I-15 has no
carpool lanes which may be an explanation of the difference in carpoolers on each of those
express lanes.
Commissioner Brian Berkson stated he sits on the SR-91 Advisory Committee and at the past
meeting he asked for a report to see what CHP efforts are taken by both agencies as he
considers what is done on the Orange County side is heavy handed on citations. In the past
Commissioner Berkson has suggested RCTC have the CHP move where they sit and wait so
drivers on the Riverside County side have a visual of the CHP officers and can then decide if
they are going to take the gamble of cheating or not which showed a small percent of less
cheaters. He stated the problem is there are too many SUVs and vehicles you cannot see
into so CHP cannot verify if they are cheating or not. He is hopeful in the future there can be
a joint CHP task force to create more of a presence to deter those who cheat. Commissioner
Berkson stated this is an issue that needs to continue to be pursued.
Steve DeBaun, Legal Counsel, stated these are status reports and if the Committee wishes
2
Toll Policy and Operations Committee
February 24, 2022
Page 3
to discuss the 3+ lane issues specifically it should be agendized for a future meeting.
M/S/C to receive and file the 91 Express Lanes Monthly Reports for the six months from
July to December 2021; and forward to the Commission for final action.
8. 15 EXPRESS LANES MONTHLY STATUS REPORTS
M/S/C to receive and file the 91 Express Lanes Monthly Reports for the six months from
July to December 2021; and forward to the Commission for final action.
9. 91 EXPRESS LANES AND 15 EXPRESS LANES CHANNELIZER AGREEMENT
Reinland Jones, Toll Technology Manager, provided an overview of the proposed
Channelizer agreements for the 91 and 15 Express Lanes.
Vice Chair Benoit asked about the locations of the temporary and new channelizers. Mr.
Jones stated they will be placed in areas that are frequently hit which is typically entrances
of the Express Lanes.
M/S/C (Berkson/Smith) to:
1) Award Agreement No. 22-31-050-00 to Statewide Traffic Safety and Signs for
channelizers for the 91 Express Lanes and 15 Express Lanes for a one-year term in
the amount of $274,245, plus a contingency amount of $27,425, for a total amount
not to exceed $301,670;
2) Authorize the Chair or Executive Director, pursuant to legal counsel review, to
execute the agreement on behalf of the Commission;
3) Authorize the Executive Director, or designee, to execute purchase orders to the
vendor under the terms of the agreement; and
4) Forward to the Commission for final action.
10. LEGISLATIVE INTEREST IN POLICIES REGARDING TOLL VIOLATIONS
David Knudsen, Interim External Affairs Director, provided an update on legislative interest
in toll operation policy.
11. 91 EXPRESS LANES NEW BACK OFFICE SYSTEM
Silva Mardrussian, Toll Customer Service Manager, presented an overview of the new 91
Express Lanes back-office system.
M/S/C to receive and file a presentation providing an overview of the new 91 Express
Lanes back-office system.
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Toll Policy and Operations Committee
February 24, 2022
Page 4
12. ELECTION OF OFFICERS
Lisa Mobley, Administrative Services Manager/Clerk of the Board noted the Toll Policy and
Operations Committee is currently without a Chair as Commissioner Lloyd White, who
served as Chair for 2021, was no longer serving on the Committee. Nominations are being
requested for Chair and Vice Chair of the Toll Policy and Operations Committee for 2022.
Commissioner Ben Benoit was nominated as Chair and Commissioner Michael Vargas was
nominated as Vice Chair. No other nominations were received.
M/S/C (Smith/Vargas) to elect Ben Benoit as Chair and Michael Vargas as Vice Chair for 2022.
13. ITEM(S) PULLED FROM CONSENT CALENDAR AGENDA
There were no items pulled from the Consent Calendar.
14. EXECUTIVE DIRECTOR REPORT
There were no Executive Director reports.
15. COMMISSIONER COMMENTS
Vice Chair Vargas announced he sits on the Riverside County Habitat Conservation Agency
(RCHCA) and they had a great milestone of a down listing of the Stephens Kangaroo Rat from
endangered to threatened.
16. ADJOURNMENT
There being no further business for consideration, Chair Benoit adjourned the meeting at
11:40 a.m. to the next Toll Policy and Operations Committee meeting, scheduled to be held
at 11:00 a.m., May 26, 2022.
Respectfully Submitted,
Lisa Mobley
Administrative Services Manager/
Clerk of the Board
4
RIVERSIDE COUNTY TRANSPORTATION COMMISSION
TOLL POLICY AND OPERATIONS COMMITTEE
MEETING AS COMMITTEE OF THE WHOLE
MINUTES
Thursday, August 25, 2022
1. CALL TO ORDER
The meeting of the Toll Policy and Operations Committee was called to order by Vice Chair Michael
Vargas at 11:01 a.m.
2. ROLL CALL
Members/Alternates Present Members Absent
Dana Reed Ben J. Benoit
Clint Lorimore Jeremy Smith
Michael M. Vargas Brian Berkson
Lisa Mobley, Administrative Services Director/Clerk of the Board, announced due to lack of
quorum the Committee could meet as a Committee of the Whole, hearing items and moving
them forward to the Commission for final action. The one exception would be the Minutes
as those would be forwarded to the next Toll Policy and Operations Committee for final
action.
3. PLEDGE OF ALLEGIANCE
Vice Chair Vargas led the Committee in the Pledge of Allegiance.
4. PUBLIC COMMENTS
There were no requests to speak.
5. ADDITIONS/REVISIONS
There were no additions or revisions to the agenda.
6. CONSENT CALENDAR - All matters on the Consent Calendar will be approved in a single
motion unless a Commissioner(s) requests separate action on specific item(s). Items pulled
from the Consent Calendar will be placed for discussion at the end of the agenda.
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Toll Policy and Operations Committee
August 25, 2022
Page 2
M/S/C (Lorimore/Reed) to forward the Consent Calendar to the Commission to receive and
file with the exception of the minutes which were not voted on due to a lack of quorum.
6A. APPROVAL OF MINUTES – FEBRUARY 24, 2022
6B. 15 EXPRESS LANES MONTHLY STATUS REPORTS
Overview
This item is for the Committee to:
1) Receive and file the 15 Express Lanes Monthly Reports for the six months from
January to June 2022; and
2) Forward to the Commission for final action.
6C. 91 EXPRESS LANES MONTHLY STATUS REPORTS
Overview
This item is for the Committee to:
1) Receive and file the 91 Express Lanes Monthly Reports for the six months from
January to June 2022; and
2) Forward to the Commission for final action.
7. TOLL OPERATIONS YEAR IN REVIEW
Jennifer Crosson, Toll Operations Director, introduced the presentation and provided an
overview of the accomplishments, debt ratings and 91 surplus toll revenue.
Andrew Hedy, Senior Management Analyst, provided an overview of the 91 and 15 Express
Lanes Traffic and Revenue.
Silva Mardrussian, Toll Customer Service Manager, provided an overview of the 91 and 15
Express Lanes Customer Statistics.
The Committee of the Whole forwarded this item to the Commission to receive and file a
presentation providing a review of the results from the 2021-2022 fiscal year of toll
operations.
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Toll Policy and Operations Committee
August 25, 2022
Page 3
8. CHANGE ORDER TO AMEND THE INTERSTATE 15 EXPRESS LANES PROJECT TOLL SERVICES
AGREEMENT WITH KAPSCH TRAFFICCOM USA TO PROVIDE OPERATIONS AND
MAINTENANCES SERVICES FOR THE INTERSTATE 15/STATE ROUTE 91 EXPRESS LANES
CONNECTOR
Reinland Jones, Toll Technology Manager, provided a presentation of the proposed Change
Order with Kapsch Trafficcom USA to provide operations and maintenance services for the
Interstate 15/State Route 91 Express Lanes Connector. Mr. Jones noted the connector is
currently under construction and anticipated to open in 2023. When complete, this will give
express lane motorists a direct connection to and from the northern segment of I-15 and
because the connector is adding new travel options, the system needs to be set up to
accommodate the ongoing operations and maintenance. Staff worked with Kapsch to
evaluate the current staffing levels and additional resources required to perform the
additional scope. The scope proved in the change order requires Kapsch to operate in
accordance with the performance measures required in the contract ensuring a high level
of system availability and accuracy. Mr. Jones explained the required work is broken down
into four categories including roadside maintenance, system maintenance, image review
and traffic operations. The roadside maintenance adds one part-time position to support
the 24/7 monitoring of the equipment on the roadway and provide preventive and
corrective maintenance; the system maintenance adds two full-time positions including a
network and software engineer, to support the maintenance of software applications
required to run the toll system and mane the database; three full-time positions are added
for image review to review the license plate images produced by the four toll points; and
one full-time traffic operations position to support the monitoring of traffic conditions and
coordination of incidents on the new Express Lanes Connector.
In response to Commissioner questions, staff explained the processes for image review and
license plate capturing.
M/S/C (Reed/Lorimore) for the Committee of the Whole to forward to the Commission to
consider the following actions:
1) Approve Change Order No. 28 to Agreement No. 16-31-043-00 for the Interstate 15
Express Lanes Project (I-15 ELP) with Kapsch TrafficCom USA Inc. (Kapsch) to
provide for operations and maintenance services of the Tolling System for the I-
15/SR-91 Express Lanes Connector (15/91 ELC) in the amount of $3,132,144;
2) Authorize the Chair or Executive Director, pursuant to legal counsel review, to
execute the change order on behalf of the Commission; and
3) Forward to the Commission for final action.
9. ITEM(S) PULLED FROM CONSENT CALENDAR AGENDA
There were no items pulled from the Consent Calendar.
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Toll Policy and Operations Committee
August 25, 2022
Page 4
10. EXECUTIVE DIRECTOR REPORT
Aaron Hake, Deputy Executive Director, thanked the Commissioners for being at the meeting
and for their participation.
11. COMMISSIONER COMMENTS
Commissioners discussed meeting in-person versus meeting remotely and the varying legal
opinions regarding AB 361. Commissioners expressed a desire to take a tour of the Regional
Operation Center (ROC) in Corona, suggesting a future meeting of the Toll Policy and
Operations Committee be held at the ROC.
12. ADJOURNMENT
There being no further business for consideration, Vice Chair Vargas adjourned the meeting
at 11:53 a.m. to the next Toll Policy and Operations Committee meeting, scheduled to be
held at 11:00 a.m., February 23, 2023.
Respectfully Submitted,
Lisa Mobley
Administrative Services Director/
Clerk of the Board
8
AGENDA ITEM 6B
Agenda Item 6B
RIVERSIDE COUNTY TRANSPORTATION COMMISSION
DATE: November 29, 2022
TO: Toll Policy and Operations Committee
FROM: Anthony Parada, Senior Management Analyst
THROUGH: Jennifer Crosson, Toll Operations Director
SUBJECT: 15 Express Lanes Monthly Status Reports
STAFF RECOMMENDATION:
This item is for the Committee to recommend the Commission take the following action(s):
1) Receive and file the 15 Express Lanes Monthly Reports for the three months from July to
September 2022.
BACKGROUND INFORMATION:
The monthly 15 Express Lanes reports for the three months from July to September 2022 are
attached. The monthly reports provide information about 15 Express Lanes performance and
activity.
FISCAL IMPACT:
This item is for informational purposes only. There is no fiscal impact.
Attachments:
1) 15 Express Lanes Status Report for July 2022
2) 15 Express Lanes Status Report for August 2022
3) 15 Express Lanes Status Report for September 2022
9
Status Report
July 31, 2022
ATTACHMENT 1
10
2
Table of Contents
Traffic and Revenue ............................................................................................................................ 3
Traffic and Revenue Summary ........................................................................................................ 4
Peak‐Hour Volumes ........................................................................................................................ 5
Customer Service ................................................................................................................................ 6
Performance Measures ................................................................................................................... 6
Customer Contact Activity .............................................................................................................. 6
Operational Highlights ........................................................................................................................ 7
On‐Road Operations ....................................................................................................................... 7
Operational Activity ........................................................................................................................ 7
Financial Highlights ............................................................................................................................. 8
11
3
TRAFFIC AND REVENUE
Total toll transactions on the 15 Express Lanes for July 2022 was 1,918,433. This
represents a daily average of 61,885 transactions. Potential toll revenue for July was
$2,058,653. Carpool percentage for July was 11.4%.
Month-to-date traffic and revenue data is summarized in the table below. The following
transactions and revenue statistics tables represent all transactions on the 15 Express
Lanes and associated potential revenue for the month of July 2022.
Current Month-to-Date as of July 31, 2022
SOV: Single Occupancy Vehicle
HOV3+: High Occupancy Vehicle
Transactions
JUL-22
MTD
Stantec
MTD
Projected
#
Variance
%
Variance
SOV 1,699,031
HOV3+ 219,402
Total Gross Transactions 1,918,433 2,355,957 (437,524) (18.6%)
Revenue
SOV $2,058,653
HOV3+$0
Total Gross Revenue $2,058,653 $1,961,229 $97,425 5.0%
Average Revenue per Transaction
Average SOV $1.21
Average HOV3+
Average Gross Revenue $1.07 $0.83 $0.24 28.9%
Direction SOV HOV3+ Transactions
%
Total
Transactions
Expected
Revenue
%
Expected
Revenue
Northbound 839,168 102,747 941,915 49.1% $493,277 24.0%
Southbound 859,863 116,655 976,518 50.9% $1,565,376 76.0%
Totals 1,699,031 219,402 1,918,433 100.0% $2,058,653 100.0%
12
4
TRAFFIC AND REVENUE SUMMARY
The chart below reflects the total transactions breakdown between SOV and HOV3+ for
FY 2022-23 on a monthly basis.
The chart below reflects the gross potential revenue for FY 2022-23 on a monthly basis.
13
5
PEAK-HOUR VOLUMES
The 15 Express Lanes features dynamic pricing, which adjusts toll rates based on traffic
volumes and to maintain a free-flowing trip. The dynamic pricing engine has been live
since March 2022 and staff is carefully monitoring pricing.
Morning Peak
Northbound
4:00 ‐ 10:00 AM
Afternoon Peak
Southbound
2:00 ‐ 8:00 PM
HOV3+10.4%12.1%
Highest Toll $0.85 $14.00
Highest Traffic Hour 7AM, 15N Cajalco/Magnolia
1,336 Transactions
3PM, 15S Magnolia/Cajalco
1,311 Transactions
14
6
CUSTOMER SERVICE
PERFORMANCE MEASURES
At the end of July 2022, Riverside Express had 12,184 customer accounts and 27,771
transponders classified as assigned.
CUSTOMER CONTACT ACTIVITY
During July, RiversideExpress.com was visited by 19,158 users and the Customer
Service Center processed 1,170 pieces of correspondence.
REPORTING REQUIREMENT PERFORMANCE STANDARD JULY 2022
PERFORMANCE
CUSTOMER ACCOUNTS
Transponder Fulfillment 100% within 2 business days 100% within 2 business days
Payment Posting 100% within 1 business day 100% within 1 business day
CUSTOMER CALLS
Average Wait Time Less than 150 seconds avg per week 16 seconds highest avg wait time
Abandon Rate Less than 2%0.7% abandon rate
Customer Satisfaction 90% minimum satisfaction rate 97.9% satisfaction rate
CORRESPONDENCE
Email Response 100% within 2 business days 100% within 1 business day
Mail Response 100% within 3 business days 100% within 1 business day
15
7
OPERATIONAL HIGHLIGHTS
ON-ROAD OPERATIONS
Freeway Service Patrol responded to 38 calls during the month of July. Of those calls,
29 were to assist disabled vehicles, 1 call to remove debris, and 8 were in response to
accidents that affected the Express Lanes.
OPERATIONAL ACTIVITY
The Customer Service Center (CSC) and Walk-In Center (WIC) located in Corona are
open and assisting 15 Express Lanes customers. Calls received by the CSC during the
month of July mostly consisted of violations inquiries. 43 customers visited the WIC during
the month of July, most were violations customers. Operational activities on the roadway
and in the CSC continue to function, including aiding stranded motorists, providing
incident management services, dispatching emergency vehicles through the traffic
operations center, and responding to customer service and violation calls.
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8
FINANCIAL HIGHLIGHTS
RCTC 15 Express Lanes
Operating Statement
7/31/2023
Description Budget Dollar $ Percent (%)
Operating revenues:
Toll Revenue 2,252,922.04$ 2,452,916.67$ (199,994.63)$ (8.2)
Fee Revenue 493,555.64 357,666.67 135,888.97 38.0
Total operating revenues 2,746,477.68 2,810,583.33 (64,105.65) (2.3)
Operating expenses:
Salaries and Benefits 33,534.67 61,391.67 27,857.00 45.4
Legal Services - 12,500.00 12,500.00 100.0
Advisory Services (51.50) 2 5,000.00 5,051.50 101.0
Audit and Accounting Fees - 2,500.00 2,500.00 100.0
Service Fees 1,635.05 1,666.67 31.62 1.9
Other Professional Services 20,000.00 72,458.33 52,458.33 72.4
Lease Expense - 16.67 16.67 100.0
Operations 50,254.00 265,958.33 215,704.33 81.1
Utilities 148.12 11,225.00 11,076.88 98.7
Supplies and Materials - 658.33 658.33 100.0
Membership and Subscription Fees - 2,166.67 2,166.67 100.0
Office Equipment & Furniture (Non-Capital) - 2,500.00 2,500.00 100.0
Maintenance/Repairs 15,978.66 50,550.00 34,571.34 68.4
Training Seminars and Conferences - 666.67 666.67 100.0
Transportation Expenses - 241.67 241.67 100.0
Lodging - 208.33 208.33 100.0
Meals - 41.67 41.67 100.0
Other Staff Expenses - 41.67 41.67 100.0
Advertising - 8,333.33 8,333.33 100.0
Program Management - 4,366.67 4,366.67 100.0
Program Operations (12,501.42) 2 766,391.67 778,893.09 101.6
Litigation Settlement - - - N/A
Furniture & Equipment - 500.00 500.00 100.0
Improvements - 333.33 333.33 100.0
Bad Debt Expense 12.60 - (12.60) N/A
Total operating expenses 109,010.18 1,269,716.67 1,160,706.49 91.4
Operating income (loss)2,637,467.50 1,540,866.67 1,096,600.83 71.2
Nonoperating revenues (expenses):
Interest Revenue - 4,933.33 (4,933.33) 100.0
Other Miscellaneous Revenue (3,594,550.80) 2 8,333.33 (3,602,884.13) 43,234.6
Interest Expense 32,915.00 - 32,915.00 N/A
Total nonoperating revenues (expenses)(3,561,635.80) 13,266.67 (3,574,902.47) 26,946.5
Transfers In - - - N/A
Transfers Out - (37,108.33) 37,108.33 (100.0)
Net income (loss) (924,168.30)$ 1,517,025.00$ (2,441,193.30)$ (160.9)
1 Unaudited
2 Negatives are the result of FY22 accruals
YTD as of : YTD Variance
Actual1
17
Status Report
August 31, 2022
ATTACHMENT 2
18
2
Table of Contents
Traffic and Revenue ............................................................................................................................ 3
Traffic and Revenue Summary ........................................................................................................ 5
Peak‐Hour Volumes ........................................................................................................................ 6
Customer Service ................................................................................................................................ 7
Performance Measures ................................................................................................................... 7
Customer Contact Activity .............................................................................................................. 7
Operational Highlights ........................................................................................................................ 8
On‐Road Operations ....................................................................................................................... 8
Operational Activity ........................................................................................................................ 8
Financial Highlights ............................................................................................................................. 9
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3
TRAFFIC AND REVENUE
Total toll transactions on the 15 Express Lanes for August 2022 was 2,118,569. This
represents a daily average of 68,341 transactions. Potential toll revenue for August was
$2,340,232. Carpool percentage for August was 10.6%.
Month-to-date traffic and revenue data is summarized in the table below. The following
transactions and revenue statistics tables represent all transactions on the 15 Express
Lanes and associated potential revenue for the month of August 2022.
Current Month-to-Date as of August 31, 2022
SOV: Single Occupancy Vehicle
HOV3+: High Occupancy Vehicle
Transactions
AUG-22
MTD
Stantec
MTD
Projected
#
Variance
%
Variance
SOV 1,893,520
HOV3+225,049
Total Gross Transactions 2,118,569 2,366,471 (247,902)(10.5%)
Revenue
SOV $2,340,232
HOV3+$0
Total Gross Revenue $2,340,232 $2,177,700 $162,532 7.5%
Average Revenue per Transaction
Average SOV $1.24
Average HOV3+
Average Gross Revenue $1.10 $0.92 $0.18 19.6%
Direction SOV HOV3+ Transactions
%
Total
Transactions
Expected
Revenue
%
Expected
Revenue
Northbound 940,560 103,862 1,044,422 49.3% $564,132 24.1%
Southbound 952,960 121,187 1,074,147 50.7% $1,776,100 75.9%
Totals 1,893,520 225,049 2,118,569 100.0% $2,340,232 100.0%
20
4
Fiscal year-to-date traffic and revenue data are summarized in the table below. The following
transaction and revenue statistics represent all transactions on the 15 Express Lanes and
associated potential revenue for the months of July 2022 through August 2022. Year-to-date
average revenue per-transaction is $1.09.
FY 2022-23 Year-to-Date as of August 31, 2022
Transactions
FY 2022-23
YTD
Actual
Stantec
YTD
Projected
#
Variance
%
Variance
SOV 3,592,551
HOV3+444,451
Total Gross Transactions 4,037,002 4,722,429 (685,427)(14.5%)
Revenue
SOV $4,398,885
HOV3+$0
Total Gross Revenue $4,398,885 $4,138,929 $259,957 6.3%
Average Revenue per Transaction
Average SOV $1.22
Average HOV3+$0.00
Average Gross Revenue $1.09 $0.88 $0.21 23.9%
21
5
TRAFFIC AND REVENUE SUMMARY
The chart below reflects the total transactions breakdown between SOV and HOV3+ for
FY 2022-23 on a monthly basis.
The chart below reflects the gross potential revenue for FY 2022-23 on a monthly basis.
22
6
PEAK-HOUR VOLUMES
The 15 Express Lanes features dynamic pricing, which adjusts toll rates based on traffic
volumes and to maintain a free-flowing trip. The dynamic pricing engine has been live
since March 2022 and staff is carefully monitoring pricing.
Morning Peak
Northbound
4:00 ‐ 10:00 AM
Afternoon Peak
Southbound
2:00 ‐ 8:00 PM
HOV3+9.4%11.6%
Highest Toll $1.05 $14.00
Highest Traffic Hour 7AM, 15N Cajalco/Magnolia
1,175 Transactions
2PM, 15S Magnolia/Cajalco
1,328 Transactions
23
7
CUSTOMER SERVICE
PERFORMANCE MEASURES
At the end of August 2022, Riverside Express had 12,270 customer accounts and 28,929
transponders classified as assigned.
CUSTOMER CONTACT ACTIVITY
During August, RiversideExpress.com was visited by 19,863 users and the Customer
Service Center processed 1,208 pieces of correspondence.
REPORTING REQUIREMENT PERFORMANCE STANDARD AUGUST 2022
PERFORMANCE
CUSTOMER ACCOUNTS
Transponder Fulfillment 100% within 2 business days 100% within 2 business days
Payment Posting 100% within 1 business day 100% within 1 business day
CUSTOMER CALLS
Average Wait Time Less than 150 seconds avg per week 10 seconds highest avg wait time
Abandon Rate Less than 2%0.2% abandon rate
Customer Satisfaction 90% minimum satisfaction rate 98.3% satisfaction rate
CORRESPONDENCE
Email Response 100% within 2 bus iness days 100% within 1 business day
Mail Response 100% within 3 business days 100% within 1 business day
24
8
OPERATIONAL HIGHLIGHTS
ON-ROAD OPERATIONS
Freeway Service Patrol responded to 47 calls during the month of August. Of those calls,
40 were to assist disabled vehicles, 3 calls to remove debris, and 4 were in response to
accidents that affected the Express Lanes.
OPERATIONAL ACTIVITY
The Customer Service Center (CSC) and Walk-In Center (WIC) located in Corona are
open and assisting 15 Express Lanes customers. Calls received by the CSC during the
month of August mostly consisted of violations inquiries. 40 customers visited the WIC
during the month of August, most were violations customers. Operational activities on the
roadway and in the CSC continue to function, including aiding stranded motorists,
providing incident management services, dispatching emergency vehicles through the
traffic operations center, and responding to customer service and violation calls.
25
9
FINANCIAL HIGHLIGHTS
RCTC 15 Express Lanes
Operating Statement
8/31/2022
Description Budget Dollar $ Percent (%)
Operating revenues:
Toll Revenue 4,476,356.60$ 4,905,833.33$ (429,476.73)$ (8.8)
Fee Revenue 1,005,056.17 715,333.33 289,722.84 40.5
Total operating revenues 5,481,412.77 5,621,166.67 (139,753.90) (2.5)
Operating expenses:
Salaries and Benefits 70,271.24 122,783.33 52,512.09 42.8
Legal Services 225.00 25,000.00 24,775.00 99.1
Advisory Services 284.00 10,000.00 9,716.00 97.2
Audit and Accounting Fees 2,000.00 5,000.00 3,000.00 60.0
Service Fees (17.63) 2 3,333.33 3,350.96 100.5
Other Professional Services 72,826.78 144,916.67 72,089.89 49.7
Lease Expense - 33.33 33.33 100.0
Operations 77,828.67 531,916.67 454,088.00 85.4
Utilities 26,726.46 22,450.00 (4,276.46) (19.0)
Supplies and Materials - 1,316.67 1,316.67 100.0
Membership and Subscription Fees - 4,333.33 4,333.33 100.0
Office Equipment & Furniture (Non-Capital) - 5,000.00 5,000.00 100.0
Maintenance/Repairs 57,644.09 101,100.00 43,455.91 43.0
Training Seminars and Conferences (166.24) 2 1,333.33 1,499.57 112.5
Transportation Expenses - 483.33 483.33 100.0
Lodging - 416.67 416.67 100.0
Meals - 83.33 83.33 100.0
Other Staff Expenses - 83.33 83.33 100.0
Advertising - 16,666.67 16,666.67 100.0
Program Management 3,583.46 8,733.33 5,149.87 59.0
Program Operations 18,071.90 1,532,783.33 1,514,711.43 98.8
Litigation Settlement - - - N/A
Furniture & Equipment 3,965.57 1,000.00 (2,965.57) (296.6)
Improvements - 666.67 666.67 100.0
Bad Debt Expense 189.64 - (189.64) N/A
Total operating expenses 333,432.94 2,539,433.33 2,206,000.39 86.9
Operating income (loss)5,147,979.83 3,081,733.33 2,066,246.50 67.0
Nonoperating revenues (expenses):
Interest Revenue 86,592.96 9,866.67 76,726.29 (777.6)
Other Miscellaneous Revenue - 16,666.67 (16,666.67) 100.0
Interest Expense 32,915.00 - 32,915.00 N/A
Total nonoperating revenues (expenses)119,507.96 26,533.33 92,974.63 (350.4)
Transfers In - - - N/A
Transfers Out - (74,216.67) 74,216.67 (100.0)
Net income (loss) 5,267,487.79$ 3,034,050.00$ 2,233,437.79$ 73.6
1 Unaudited
2 Negatives are the result of FY22 accruals
YTD as of : YTD Variance
Actual1
26
Status Report
September 30, 2022
ATTACHMENT 3
27
2
Table of Contents
Traffic and Revenue ............................................................................................................................ 3
Traffic and Revenue Summary ........................................................................................................ 5
Peak‐Hour Volumes ........................................................................................................................ 6
Customer Service ................................................................................................................................ 7
Performance Measures ................................................................................................................... 7
Customer Contact Activity .............................................................................................................. 7
Operational Highlights ........................................................................................................................ 8
On‐Road Operations ....................................................................................................................... 8
Operational Activity ........................................................................................................................ 8
Financial Highlights ............................................................................................................................. 9
28
3
TRAFFIC AND REVENUE
Total toll transactions on the 15 Express Lanes for September 2022 was 2,066,456. This
represents a daily average of 68,882 transactions. Potential toll revenue for September
was $2,320,663. Carpool percentage for September was 10.5%.
Month-to-date traffic and revenue data is summarized in the table below. The following
transactions and revenue statistics tables represent all transactions on the 15 Express
Lanes and associated potential revenue for the month of September 2022.
Current Month-to-Date as of September 30, 2022
SOV: Single Occupancy Vehicle
HOV3+: High Occupancy Vehicle
Transactions
SEP-22
MTD
Stantec
MTD
Projected
#
Variance
%
Variance
SOV 1,849,564
HOV3+216,892
Total Gross Transactions 2,066,456 2,583,086 (516,630)(20.0%)
Revenue
SOV $2,320,663
HOV3+$0
Total Gross Revenue $2,320,663 $2,346,471 ($25,808)(1.1%)
Average Revenue per Transaction
Average SOV $1.25
Average HOV3+
Average Gross Revenue $1.12 $0.91 $0.21 23.1%
Direction SOV HOV3+ Transactions
%
Total
Transactions
Expected
Revenue
%
Expected
Revenue
Northbound 900,750 97,498 998,248 48.3% $544,384 23.5%
Southbound 948,814 119,394 1,068,208 51.7% $1,776,279 76.5%
Totals 1,849,564 216,892 2,066,456 100.0% $2,320,663 100.0%
29
4
Fiscal year-to-date traffic and revenue data are summarized in the table below. The following
transaction and revenue statistics represent all transactions on the 15 Express Lanes and
associated potential revenue for the months of July 2022 through September 2022. Year-to-date
average revenue per-transaction is $1.10.
FY 2022-23 Year-to-Date as of September 30, 2022
Transactions
FY 2022-23
YTD
Actual
Stantec
YTD
Projected
#
Variance
%
Variance
SOV 5,442,115
HOV3+661,343
Total Gross Transactions 6,103,458 7,305,514 (1,202,056)(16.5%)
Revenue
SOV $6,719,548
HOV3+$0
Total Gross Revenue $6,719,548 $6,674,314 $45,234 0.7%
Average Revenue per Transaction
Average SOV $1.23
Average HOV3+$0.00
Average Gross Revenue $1.10 $0.91 $0.19 20.9%
30
5
TRAFFIC AND REVENUE SUMMARY
The chart below reflects the total transactions breakdown between SOV and HOV3+ for
FY 2022-23 on a monthly basis.
The chart below reflects the gross potential revenue for FY 2022-23 on a monthly basis.
31
6
PEAK-HOUR VOLUMES
The 15 Express Lanes features dynamic pricing, which adjusts toll rates based on traffic
volumes and to maintain a free-flowing trip. The dynamic pricing engine has been live
since March 2022 and staff is carefully monitoring pricing.
Morning Peak
Northbound
4:00 ‐ 10:00 AM
Afternoon Peak
Southbound
2:00 ‐ 8:00 PM
HOV3+9.8%11.2%
Highest Toll $1.05 $14.00
Highest Traffic Hour 7AM, 15N Sixth/SR60
1,256 Transactions
4PM, 15S Magnolia/Cajalco
1,343 Transactions
32
7
CUSTOMER SERVICE
PERFORMANCE MEASURES
At the end of September 2022, Riverside Express had 12,525 customer accounts and
30,029 transponders classified as assigned.
CUSTOMER CONTACT ACTIVITY
During September, RiversideExpress.com was visited by 18,003 users and the Customer
Service Center processed 1,613 pieces of correspondence.
REPORTING REQUIREMENT PERFORMANCE STANDARD SEPTEMBER 2022
PERFORMANCE
CUSTOMER ACCOUNTS
Transponder Fulfillment 100% within 2 business days 100% within 1 business days
Payment Posting 100% within 1 business day 100% within 1 business day
CUSTOMER CALLS
Average Wait Time Less than 150 seconds avg per week 6 seconds highest avg wait time
Abandon Rate Less than 2%0.1% abandon rate
Customer Satisfaction 90% minimum satisfaction rate 97.9% satisfaction rate
CORRESPONDENCE
Email Response 100% within 2 business days 100% within 1 business day
Mail Response 100% within 3 business days 100% within 1 business day
33
8
OPERATIONAL HIGHLIGHTS
ON-ROAD OPERATIONS
Freeway Service Patrol responded to 28 calls during the month of September. Of those
calls, 22 were to assist disabled vehicles, 1 call to remove debris, and 5 were in response
to accidents that affected the Express Lanes.
OPERATIONAL ACTIVITY
The Customer Service Center (CSC) and Walk-In Center (WIC) located in Corona are
open and assisting 15 Express Lanes customers. Calls received by the CSC during the
month of September mostly consisted of violations inquiries. 32 customers visited the
WIC during the month of September, most were violations customers. Operational
activities on the roadway and in the CSC continue to function, including aiding stranded
motorists, providing incident management services, dispatching emergency vehicles
through the traffic operations center, and responding to customer service and violation
calls.
34
9
FINANCIAL HIGHLIGHTS
RCTC 15 Express Lanes
Operating Statement
9/30/2022
Description Budget Dollar $ Percent (%)
Operating revenues:
Toll Revenue 6,685,833.16$ 7,358,750.00$ (672,916.84)$ (9.1)
Fee Revenue 1,496,228.85 1,073,000.00 423,228.85 39.4
Total operating revenues 8,182,062.01 8,431,750.00 (249,687.99) (3.0)
Operating expenses:
Salaries and Benefits 116,271.30 184,175.00 67,903.70 36.9
Legal Services 1,631.25 37,500.00 35,868.75 95.7
Advisory Services 284.00 15,000.00 14,716.00 98.1
Audit and Accounting Fees 2,000.00 7,500.00 5,500.00 73.3
Service Fees 3,311.80 5,000.00 1,688.20 33.8
Other Professional Services 104,338.73 217,375.00 113,036.27 52.0
Lease Expense - 50.00 50.00 100.0
Operations 744,832.64 797,875.00 53,042.36 6.6
Utilities 34,768.39 33,675.00 (1,093.39) (3.2)
Supplies and Materials - 1,975.00 1,975.00 100.0
Membership and Subscription Fees - 6,500.00 6,500.00 100.0
Office Equipment & Furniture (Non-Capital)- 7,500.00 7,500.00 100.0
Maintenance/Repairs 93,462.55 151,650.00 58,187.45 38.4
Training Seminars and Conferences (166.24) 2 2,000.00 2,166.24 108.3
Transportation Expenses - 725.00 725.00 100.0
Lodging - 625.00 625.00 100.0
Meals - 125.00 125.00 100.0
Other Staff Expenses - 125.00 125.00 100.0
Advertising - 25,000.00 25,000.00 100.0
Program Management 3,583.46 13,100.00 9,516.54 72.6
Program Operations 45,953.24 2,299,175.00 2,253,221.76 98.0
Litigation Settlement - - - N/A
Furniture & Equipment 3,965.57 1,500.00 (2,465.57) (164.4)
Improvements - 1,000.00 1,000.00 100.0
Bad Debt Expense 482.57 - (482.57) N/A
Total operating expenses 1,154,719.26 3,809,150.00 2,654,430.74 69.7
Operating income (loss)7,027,342.75 4,622,600.00 2,404,742.75 52.0
Nonoperating revenues (expenses):
Interest Revenue 3,517.45 14,800.00 (11,282.55) 76.2
Other Miscellaneous Revenue 24,944.82 25,000.00 (55.18) 0.2
Interest Expense 32,915.00 - 32,915.00 N/A
Total nonoperating revenues (expenses)61,377.27 39,800.00 21,577.27 (54.2)
Transfers In - - - N/A
Transfers Out - (111,325.00) 111,325.00 (100.0)
Net income (loss) 7,088,720.02$ 4,551,075.00$ 2,537,645.02$ 55.8
1 Unaudited
2 Negatives are the result of FY22 accruals
YTD as of : YTD Variance
Actual1
35
AGENDA ITEM 6C
Agenda Item 6C
RIVERSIDE COUNTY TRANSPORTATION COMMISSION
DATE: November 29, 2022
TO: Toll Policy and Operations Committee
FROM: Anthony Parada, Senior Management Analyst
THROUGH: Jennifer Crosson, Toll Operations Director
SUBJECT: 91 Express Lanes Monthly Status Reports
STAFF RECOMMENDATION:
This item is for the Committee to recommend the Commission take the following action(s):
1) Receive and file the 91 Express Lanes Monthly Reports for the three months from July to
September 2022.
BACKGROUND INFORMATION:
The monthly 91 Express Lanes reports for the three months from July to September 2022 are
attached. The monthly reports provide information about 91 Express Lanes performance and
activity. The monthly reports include information for both segments of the 91 Express Lanes in
Orange and Riverside Counties.
FISCAL IMPACT:
This item is for informational purposes only. There is no fiscal impact.
Attachments:
1) 91 Express Lanes Status Report for July 2022
2) 91 Express Lanes Status Report for August 2022
3) 91 Express Lanes Status Report for September 2022
36
Orange County Transportation Authority
Riverside County Transportation Commission
Status Report
July 2022
As of July 31, 2022
ATTACHMENT 1
37
2
Table of Contents
Operations Overview OCTA ............................................................................................ 3
Traffic and Revenue Statistics for OCTA ......................................................................... 3
OCTA Traffic and Revenue Summary ............................................................................. 4
OCTA Eastbound Peak-Hour Volumes ........................................................................... 5
OCTA Westbound Peak-Hour Volumes .......................................................................... 6
Financial Highlights OCTA .............................................................................................. 7
Operations Overview RCTC ............................................................................................ 8
Traffic and Revenue Statistics for RCTC ......................................................................... 8
RCTC Traffic and Revenue Summary ............................................................................. 9
RCTC Peak-Hour Volumes ........................................................................................... 10
RCTC Eastbound Peak-Hour Volumes ......................................................................... 10
RCTC Westbound Peak-Hour Volumes ........................................................................ 12
RCTC Operational Highlights ........................................................................................ 14
Financial Highlights RCTC ............................................................................................ 15
Joint Agency Trip and Revenue Statistics ..................................................................... 16
Joint Agency Traffic Statistics ....................................................................................... 16
Joint Agency Performance Measures............................................................................ 17
Joint Agency Transponder Distribution.......................................................................... 17
38
3
OPERATIONS OVERVIEW OCTA
TRAFFIC AND REVENUE STATISTICS FOR OCTA
Total traffic volume on the 91 Express Lanes (91 EL) for July 2022 was 1,630,617. This
represents a daily average of 52,601 vehicles. This is a 6.5 percent decrease in total
traffic volume from the same period last year, which totaled 1,743,602. Potential toll
revenue for July was $4,971,775, which represents a decrease of 6.3 percent from the
prior year’s total of $5,306,242. The decrease in traffic volume and potential toll revenue
can be attributed to higher inflation levels and high gas prices. Carpool percentage for
July was 25.9 percent as compared to the previous year’s rate of 23.8 percent.
Month-to-date (MTD) traffic and revenue data is summarized in the table below. The
following trip and revenue statistics tables represent all trips taken on the Orange County
Transportation Authority (OCTA) 91 EL and associated potential revenue for the month
of July 2022.
Current MTD as of July 31, 2022
Trips
Jul-22
MTD
Actual
Jul-21
MTD
Actual
Yr-to-Yr
%
Variance
Full Toll Lanes 1,207,548 1,329,465 (9.2%)
3+ Lanes 423,069 414,137 2.2%
Total Gross Trips 1,630,617 1,743,602 (6.5%)
Revenue
Full Toll Lanes $4,912,425 $5,253,779 (6.5%)
3+ Lanes $59,350 $52,463 13.1%
Total Gross Revenue $4,971,775 $5,306,242 (6.3%)
Average Revenue per Trip
Average Full Toll Lanes $4.07 $3.95 3.0%
Average 3+ Lanes $0.14 $0.13 7.7%
Average Gross Revenue $3.05 $3.04 0.3%
39
4
OCTA Traffic and Revenue Summary
The chart below reflects the total trips breakdown between full toll trips and
high-occupancy vehicle (HOV3+) trips for fiscal year (FY) 2022-23 on a monthly basis.
The chart below reflects the gross potential revenue breakdown between full toll trips and
HOV3+ trips for FY 2022-23 on a monthly basis.
40
5
OCTA EASTBOUND PEAK-HOUR VOLUMES
Peak-hour traffic in the eastbound and westbound direction reached or exceeded
90 percent of defined capacity one time during the month of July 2022. As demonstrated
on the next chart, westbound peak-hour traffic volumes top out at 88 percent of defined
capacity.
PM Time Price HOV Vol. Cap. Price HOV Vol. Cap. Price HOV Vol. Cap. Price HOV Vol. Cap. Price HOV Vol. Cap.
1400 - 1500 $8.60 520 2,788 82%
1500 - 1600 $8.15 564 2,908 86%
1600 - 1700 $6.95 506 2,605 77%
1700 - 1800 $6.95 486 2,353 69%
1800 - 1900 $6.95 508 2,078 61%
1900 - 2000 $6.45 533 1,695 50%
PM Time Price HOV Vol. Cap. Price HOV Vol. Cap. Price HOV Vol. Cap. Price HOV Vol. Cap. Price HOV Vol. Cap.
1400 - 1500 $4.55 320 906 27% $5.30 493 2,722 80% $5.30 431 2,650 78% $7.70 535 2,852 84% $8.60 534 2,833 83%
1500 - 1600 $4.55 302 824 24% $5.75 459 2,725 80% $7.45 480 2,914 86% $7.45 507 2,882 85% $8.15 523 2,914 86%
1600 - 1700 $4.55 267 703 21% $5.25 471 2,844 84% $6.50 453 2,871 84% $7.00 449 2,870 84% $6.95 516 2,906 85%
1700 - 1800 $4.55 219 556 16% $4.90 490 2,836 83% $5.40 398 2,832 83% $6.70 484 2,975 88% $6.95 466 2,709 80%
1800 - 1900 $4.55 287 707 21% $4.05 442 2,061 61% $4.05 526 2,713 80% $4.50 521 2,707 80% $6.95 581 2,353 69%
1900 - 2000 $4.55 318 749 22% $3.95 354 1,411 42% $3.95 503 2,020 59% $5.75 461 1,919 56% $6.45 520 1,909 56%
PM Time Price HOV Vol. Cap. Price HOV Vol. Cap. Price HOV Vol. Cap. Price HOV Vol. Cap. Price HOV Vol. Cap.
1400 - 1500 $5.30 475 2,720 80% $5.30 426 2,651 78% $5.30 167 906 27% $7.70 501 2,878 85% $8.60 547 2,783 82%
1500 - 1600 $5.65 450 2,671 79% $5.75 466 2,896 85% $7.45 471 2,552 75% $7.45 467 2,886 85% $8.15 538 2,805 83%
1600 - 1700 $5.10 430 2,819 83% $5.25 457 2,940 86% $6.50 489 2,955 87% $7.00 482 2,852 84% $6.95 498 2,734 80%
1700 - 1800 $4.95 453 2,967 87% $4.90 447 2,873 85% $5.40 469 2,830 83% $6.70 479 2,954 87% $6.95 547 2,771 82%
1800 - 1900 $5.65 460 2,183 64% $4.05 569 2,748 81% $4.05 565 2,764 81% $4.50 593 2,823 83% $6.95 577 2,335 69%
1900 - 2000 $3.95 382 1,444 42% $3.95 440 1,790 53% $3.95 520 2,139 63% $5.75 500 2,028 60% $6.45 592 1,990 59%
PM Time Price HOV Vol. Cap. Price HOV Vol. Cap. Price HOV Vol. Cap. Price HOV Vol. Cap. Price HOV Vol. Cap.
1400 - 1500 $5.30 468 2,696 79% $5.30 408 2,828 83% $5.30 489 2,801 82% $7.70 509 2,946 87% $8.60 586 2,871 84%
1500 - 1600 $5.65 481 2,801 82% $5.75 491 2,974 87% $7.45 453 2,289 67% $7.45 536 2,896 85% $8.15 515 2,820 83%
1600 - 1700 $5.10 434 2,800 82% $5.25 445 2,894 85% $6.50 351 2,141 63% $7.00 477 2,922 86% $6.95 547 2,802 82%
1700 - 1800 $4.95 449 2,990 88% $4.90 465 2,890 85% $5.40 488 2,969 87% $6.70 489 2,944 87% $6.95 478 2,344 69%
1800 - 1900 $5.65 444 2,112 62% $4.05 548 2,763 81% $4.05 531 2,874 85%$4.50 670 3,129 92%$6.95 543 2,041 60%
1900 - 2000 $3.95 372 1,407 41% $3.95 404 1,618 48% $3.95 514 2,096 62% $5.75 546 2,163 64% $6.45 674 2,329 69%
PM Time Price HOV Vol. Cap. Price HOV Vol. Cap. Price HOV Vol. Cap. Price HOV Vol. Cap. Price HOV Vol. Cap.
1400 - 1500 $5.30 474 2,812 83% $5.30 488 2,774 82% $5.30 481 2,892 85% $7.70 533 2,941 87% $8.60 535 2,734 80%
1500 - 1600 $5.65 469 2,856 84% $5.75 473 2,900 85% $7.45 513 2,884 85% $7.45 535 2,959 87% $8.15 521 2,828 83%
1600 - 1700 $5.10 434 2,748 81% $5.25 460 2,929 86% $6.50 428 2,808 83% $7.00 475 2,864 84% $6.95 496 2,690 79%
1700 - 1800 $4.95 453 2,959 87% $4.90 448 2,896 85% $5.40 494 2,943 87% $6.70 538 2,969 87% $6.95 537 2,754 81%
1800 - 1900 $5.65 514 2,342 69% $4.05 546 2,935 86% $4.05 570 2,670 79% $4.50 518 2,543 75% $6.95 622 2,737 81%
1900 - 2000 $3.95 439 1,649 49% $3.95 413 1,821 54% $3.95 529 2,187 64% $5.75 553 2,190 64% $6.45 562 2,123 62%
07/27/22 Thursday 07/28/22 Friday 07/29/22Monday 07/25/22 Tuesday 07/26/22 Wednesday
07/20/22 Thursday 07/21/22 Friday 07/22/22Monday 07/18/22 Tuesday 07/19/22 Wednesday
Thursday 07/07/22 Friday 07/08/22
Monday 07/11/22 Tuesday 07/12/22 Wednesday 07/13/22 Thursday 07/14/22 Friday 07/15/22
Thursday 06/30/22 Friday 07/01/22
Monday 07/04/22 Tuesday 07/05/22 Wednesday 07/06/22
Monday 06/27/22 Tuesday 06/28/22 Wednesday 06/29/22
41
6
OCTA WESTBOUND PEAK-HOUR VOLUMES
AM Time Price HOV Vol. Cap. Price HOV Vol. Cap. Price HOV Vol. Cap. Price HOV Vol. Cap. Price HOV Vol. Cap.
0400 - 0500 $3.25 306 882 26%
0500 - 0600 $5.00 511 2,002 59%
0600 - 0700 $5.25 388 2,195 65%
0700 - 0800 $5.80 350 1,971 58%
0800 - 0900 $5.25 326 1,907 56%
0900 - 1000 $4.35 432 1,875 55%
AM Time Price HOV Vol. Cap. Price HOV Vol. Cap. Price HOV Vol. Cap. Price HOV Vol. Cap. Price HOV Vol. Cap.
0400 - 0500 $1.80 35 101 3% $3.15 325 972 29% $3.15 386 1,037 31% $3.15 373 1,036 30% $3.25 353 946 28%
0500 - 0600 $1.80 59 142 4% $5.10 595 2,228 66% $5.10 715 2,598 76% $5.10 625 2,341 69% $5.00 586 2,218 65%
0600 - 0700 $1.80 58 215 6% $5.30 443 2,584 76% $5.30 505 2,715 80% $5.30 511 2,691 79% $5.25 436 2,377 70%
0700 - 0800 $1.80 118 283 8% $5.80 394 2,268 67% $5.80 458 2,604 77% $5.80 456 2,472 73% $5.80 380 2,116 62%
0800 - 0900 $2.70 202 523 15% $5.30 358 2,056 60% $5.30 337 2,316 68% $5.30 333 2,214 65% $5.25 321 1,863 55%
0900 - 1000 $4.55 278 795 23% $4.20 366 1,869 55% $4.20 413 2,022 59% $4.20 400 2,125 63% $4.35 432 2,130 63%
AM Time Price HOV Vol. Cap. Price HOV Vol. Cap. Price HOV Vol. Cap. Price HOV Vol. Cap. Price HOV Vol. Cap.
0400 - 0500 $3.15 410 1,175 35% $3.15 409 1,112 33% $3.15 408 1,113 33% $3.15 414 1,137 33% $3.25 331 982 29%
0500 - 0600 $5.10 625 2,350 69% $5.10 699 2,611 77% $5.10 664 2,465 73% $5.10 712 2,529 74% $5.00 571 2,131 63%
0600 - 0700 $5.30 474 2,728 80% $5.30 477 2,719 80% $5.30 517 2,772 82% $5.30 486 2,688 79% $5.25 478 2,284 67%
0700 - 0800 $5.80 447 2,515 74% $5.80 450 2,579 76% $5.80 447 2,551 75% $5.80 399 2,473 73% $5.80 442 2,196 65%
0800 - 0900 $5.30 340 2,320 68% $5.30 343 2,296 68% $5.30 340 2,234 66% $5.30 377 2,369 70% $5.25 337 1,936 57%
0900 - 1000 $4.20 372 2,176 64% $4.20 383 2,099 62% $4.20 379 1,981 58% $4.20 412 2,151 63% $4.35 450 1,982 58%
AM Time Price HOV Vol. Cap. Price HOV Vol. Cap. Price HOV Vol. Cap. Price HOV Vol. Cap. Price HOV Vol. Cap.
0400 - 0500 $3.15 370 1,105 33% $3.15 405 1,123 33% $3.15 423 1,147 34% $3.15 385 1,119 33% $3.25 362 959 28%
0500 - 0600 $5.10 640 2,500 74% $5.10 703 2,544 75% $5.10 639 2,264 67% $5.10 681 2,494 73% $5.00 559 2,125 63%
0600 - 0700 $5.30 448 2,559 75% $5.30 507 2,820 83% $5.30 521 2,993 88% $5.30 537 2,917 86% $5.25 482 2,394 70%
0700 - 0800 $5.80 452 2,515 74% $5.80 459 2,530 74% $5.80 400 2,564 75% $5.80 445 2,729 80% $5.80 388 2,164 64%
0800 - 0900 $5.30 329 2,208 65% $5.30 343 2,219 65% $5.30 354 2,387 70% $5.30 372 2,522 74% $5.25 381 2,189 64%
0900 - 1000 $4.20 345 1,946 57% $4.20 361 2,040 60% $4.20 440 2,538 75% $4.20 482 2,684 79% $4.35 485 2,283 67%
AM Time Price HOV Vol. Cap. Price HOV Vol. Cap. Price HOV Vol. Cap. Price HOV Vol. Cap. Price HOV Vol. Cap.
0400 - 0500 $3.15 411 1,407 41% $3.15 398 1,137 33% $3.15 407 1,095 32% $3.15 384 1,088 32% $3.25 359 986 29%
0500 - 0600 $5.10 676 2,532 74% $5.10 698 2,529 74% $5.10 676 2,534 75% $5.10 607 2,132 63% $5.00 587 2,200 65%
0600 - 0700 $5.30 495 2,777 82% $5.30 511 2,855 84% $5.30 558 2,804 82% $5.30 564 2,767 81% $5.25 461 2,315 68%
0700 - 0800 $5.80 464 2,632 77% $5.80 437 2,551 75% $5.80 441 2,586 76% $5.80 433 2,516 74% $5.80 417 2,172 64%
0800 - 0900 $5.30 350 2,511 74% $5.30 344 2,389 70% $5.30 390 2,429 71% $5.30 365 2,270 67% $5.25 358 1,987 58%
0900 - 1000 $4.20 441 2,435 72% $4.20 383 2,222 65% $4.20 405 2,205 65% $4.20 420 2,115 62% $4.35 458 2,170 64%
Monday 07/25/22 Tuesday 07/26/22 Wednesday 07/27/22
Thursday 07/14/22 Friday 07/15/22
07/20/22
Thursday 07/28/22 Friday 07/29/22
Thursday 07/21/22 Friday 07/22/22
07/13/22
Monday 07/18/22 Tuesday 07/19/22 Wednesday
Monday 07/11/22 Tuesday 07/12/22 Wednesday
07/06/22 Thursday 07/07/22 Friday 07/08/22Monday 07/04/22 Tuesday 07/05/22 Wednesday
06/29/22 Thursday 06/30/22 Friday 07/01/22Monday 06/27/22 Tuesday 06/28/22 Wednesday
42
7
FINANCIAL HIGHLIGHTS OCTA
43
8
OPERATIONS OVERVIEW RCTC
TRAFFIC AND REVENUE STATISTICS FOR RCTC
Total traffic volume on the 91 EL for July 2022 was 1,380,303. This represents a daily
average of 44,526 vehicles. This is a seven percent decrease in total traffic volume from
the same period last year, which totaled 1,483,892. Potential toll revenue for July was
$5,232,083, which represents an increase of 3.7 percent from the prior year’s total of
$5,044,170. The decrease in traffic volume can be attributed to higher inflation levels and
high gas prices. Carpool percentage for July was 24.9 percent as compared to the
previous year’s rate of 22.1 percent.
MTD traffic and revenue data is summarized in the table below. The following trip and
revenue statistics tables represent all trips taken on the Riverside County Transportation
Commission (RCTC) 91 EL and associated potential revenue for the month of July 2022.
Current MTD as of July 31, 2022
Trips
Jul-22
MTD
Actual
Stantec
MTD
Projected
#
Variance
%
Variance
Jul-21
MTD
Actual
Yr-to-Yr
%
Variance
Full Toll Lanes 1,036,429 925,600 110,829 12.0% 1,155,476 (10.3%)
3+ Lanes 343,874 333,286 10,588 3.2% 328,416 4.7%
Total Gross Trips 1,380,303 1,258,886 121,417 9.6% 1,483,892 (7.0%)
Revenue
Full Toll Lanes $5,184,469 $5,104,871 $79,598 1.6% $4,998,728 3.7%
3+ Lanes $47,614 $0 $47,614 $45,442 4.8%
Total Gross Revenue $5,232,083 $5,104,871 $127,212 2.5% $5,044,170 3.7%
Average Revenue per Trip
Average Full Toll Lanes $5.00 $5.52 ($0.52) (9.4%)$4.33 15.5%
Average 3+ Lanes $0.14 $0.00 $0.14 $0.14 0.0%
Average Gross Revenue $3.79 $4.06 ($0.27) (6.7%)$3.40 11.5%
44
9
RCTC Traffic and Revenue Summary
The chart below reflects the total trips broken down between full toll lanes and HOV3+
lanes for FY 2022-23 on a monthly basis.
The chart below reflects the gross potential revenue breakdown between full toll lanes
and HOV3+ lanes for FY 2022-23 on a monthly basis.
45
10
RCTC PEAK-HOUR VOLUMES
In July, several toll rates were adjusted in response to traffic volumes. RCTC evaluates
traffic volumes for peak-period hours and adjusts rates according to the toll rate policy.
RCTC EASTBOUND PEAK-HOUR VOLUMES
46
11
Eastbound PM Peak - County Line to 15 SB Ontario
PM Time Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS
1400 - 1500 $5.65 164 509 673 B
1500 - 1600 $5.65 190 451 641 B
1600 - 1700 $3.15 133 561 694 B
1700 - 1800 $3.15 122 488 610 B
1800 - 1900 $3.15 138 420 558 B
1900 - 2000 $3.15 136 353 489 B
PM Time Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS
1400 - 1500 $3.15 91 184 275 A $5.65 141 661 802 C $5.65 135 640 775 B $5.65 183 904 1,087 D $5.65 152 609 761 B
1500 - 1600 $2.10 74 143 217 A $5.65 133 625 758 B $5.65 125 646 771 B $5.65 112 560 672 B $5.65 112 601 713 B
1600 - 1700 $2.10 81 141 222 A $5.65 131 634 765 B $5.65 128 628 756 B $5.65 122 676 798 B $3.15 134 633 767 B
1700 - 1800 $2.10 45 107 152 A $3.15 133 607 740 B $3.15 128 633 761 B $3.15 138 617 755 B $3.15 118 564 682 B
1800 - 1900 $2.10 82 128 210 A $3.15 92 486 578 B $3.15 127 626 753 B $3.15 142 545 687 B $3.15 144 483 627 B
1900 - 2000 $2.10 83 138 221 A $3.15 99 317 416 B $3.15 142 478 620 B $3.15 133 475 608 B $3.15 143 393 536 B
PM Time Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS
1400 - 1500 $5.65 142 653 795 B $5.65 125 695 820 C $5.65 100 488 588 B $5.65 134 708 842 C $5.65 160 618 778 B
1500 - 1600 $5.65 141 631 772 B $5.65 112 689 801 C $5.65 164 670 834 C $5.65 113 623 736 B $5.65 133 634 767 B
1600 - 1700 $3.15 122 653 775 B $5.65 112 674 786 B $5.65 157 709 866 C $5.65 120 640 760 B $3.15 128 613 741 B
1700 - 1800 $3.15 114 631 745 B $3.15 129 603 732 B $3.15 113 607 720 B $3.15 144 610 754 B $3.15 155 567 722 B
1800 - 1900 $3.15 131 495 626 B $3.15 149 578 727 B $3.15 143 621 764 B $3.15 167 625 792 B $3.15 148 468 616 B
1900 - 2000 $3.15 119 327 446 B $3.15 135 451 586 B $3.15 145 522 667 B $3.15 137 475 612 B $3.15 167 502 669 B
PM Time Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS
1400 - 1500 $5.65 143 663 806 C $5.65 126 743 869 C $5.65 133 665 798 B $5.65 131 731 862 C $5.65 139 663 802 C
1500 - 1600 $5.65 126 664 790 B $5.65 141 703 844 C $5.65 118 576 694 B $5.65 140 662 802 C $5.65 137 577 714 B
1600 - 1700 $3.15 137 652 789 B $5.65 116 644 760 B $5.65 108 631 739 B $5.65 125 614 739 B $3.15 134 552 686 B
1700 - 1800 $3.15 110 615 725 B $3.15 118 619 737 B $3.15 146 692 838 C $3.15 132 638 770 B $3.15 126 505 631 B
1800 - 1900 $3.15 106 521 627 B $3.15 132 608 740 B $3.15 159 620 779 B $3.15 162 678 840 C $3.15 167 460 627 B
1900 - 2000 $3.15 90 312 402 B $3.15 127 383 510 B $3.15 149 505 654 B $3.15 134 550 684 B $3.15 180 527 707 B
PM Time Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS
1400 - 1500 $5.65 125 666 791 B $5.65 142 682 824 C $5.65 132 771 903 C $5.65 168 760 928 C $5.65 169 697 866 C
1500 - 1600 $5.65 154 659 813 C $5.65 129 647 776 B $5.65 153 693 846 C $5.65 139 649 788 B $5.65 162 633 795 B
1600 - 1700 $3.15 121 688 809 C $5.65 104 623 727 B $5.65 130 693 823 C $5.65 151 622 773 B $3.15 122 551 673 B
1700 - 1800 $3.15 152 668 820 C $3.15 122 651 773 B $3.15 116 513 629 B $3.15 144 678 822 C $3.15 128 608 736 B
1800 - 1900 $3.15 126 500 626 B $3.15 141 627 768 B $3.15 159 646 805 C $3.15 151 556 707 B $3.15 158 595 753 B
1900 - 2000 $3.15 103 413 516 B $3.15 146 497 643 B $3.15 160 583 743 B $3.15 154 529 683 B $3.15 181 514 695 B
07/07/22 Friday 07/08/22Monday07/04/22 Tuesday 07/05/22 Wednesday 07/06/22 Thursday
Monday 07/18/22 Tuesday 07/19/22 Wednesday 07/20/22
Wednesday 07/13/22 Thursday 07/14/22 Friday 07/15/22Monday07/11/22 Tuesday 07/12/22
Monday 07/25/22 Tuesday 07/26/22
Thursday 07/21/22 Friday 07/22/22
Wednesday 07/27/22 Thursday 07/28/22 Friday 07/29/22
Monday 06/27/22 Tuesday 06/28/22 Wednesday 06/29/22 Thursday 06/30/22 Friday 07/01/22
47
12
RCTC WESTBOUND PEAK-HOUR VOLUMES
Westbound AM Peak - McKinley to County Line
AM Time Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS
0400 - 0500 $2.40 150 369 519 B
0500 - 0600 $5.65 242 912 1,154 D
0600 - 0700 $10.90 221 1,003 1,224 E
0700 - 0800 $9.05 200 802 1,002 D
0800 - 0900 $5.65 207 817 1,024 D
0900 - 1000 $4.45 229 617 846 C
AM Time Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS
0400 - 0500 $1.65 9 25 34 A $2.40 142 379 521 B $2.40 186 349 535 B $2.40 171 383 554 B $2.40 177 331 508 B
0500 - 0600 $1.65 29 41 70 A $11.65 327 932 1,259 E $11.65 336 1035 1,371 F $9.85 346 864 1,210 E $5.65 294 935 1,229 E
0600 - 0700 $1.65 36 70 106 A $19.05 288 1094 1,382 F $19.05 341 1218 1,559 F $18.00 320 1,116 1,436 F $10.90 228 1,017 1,245 E
0700 - 0800 $1.65 74 106 180 A $14.90 245 1076 1,321 E $14.90 263 1262 1,525 F $13.85 271 999 1,270 E $9.05 221 914 1,135 D
0800 - 0900 $1.65 101 187 288 A $10.10 220 834 1,054 D $10.10 186 1045 1,231 E $9.05 174 782 956 C $5.65 177 765 942 C
0900 - 1000 $2.40 167 298 465 B $5.65 195 705 900 C $5.65 208 775 983 C $5.65 178 738 916 C $4.45 224 776 1,000 C
AM Time Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS
0400 - 0500 $2.40 194 448 642 B $2.40 200 372 572 B $2.40 177 364 541 B $2.40 194 400 594 B $2.40 159 366 525 B
0500 - 0600 $11.65 291 922 1,213 E $11.65 383 997 1,380 F $11.65 349 931 1,280 E $9.85 382 961 1,343 E $5.65 317 865 1,182 D
0600 - 0700 $18.00 287 1,214 1,501 F $19.05 295 1,216 1,511 F $19.05 327 1,218 1,545 F $18.00 308 1,184 1,492 F $10.90 265 981 1,246 E
0700 - 0800 $14.15 230 1,195 1,425 F $14.90 286 1,151 1,437 F $14.90 275 1,142 1,417 F $13.85 250 1,145 1,395 F $9.05 238 881 1,119 D
0800 - 0900 $9.05 205 1,019 1,224 E $10.10 200 1,051 1,251 E $10.10 216 964 1,180 D $9.05 247 969 1,216 E $5.65 191 780 971 C
0900 - 1000 $4.45 200 799 999 C $5.65 210 826 1,036 D $5.65 180 756 936 C $5.65 207 836 1,043 D $4.45 235 766 1,001 D
AM Time Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS
0400 - 0500 $2.40 204 421 625 B $2.40 189 393 582 B $2.40 185 392 577 B $2.40 178 408 586 B $2.40 165 380 545 B
0500 - 0600 $11.65 285 997 1,282 E $11.65 365 966 1,331 E $11.65 340 990 1,330 E $9.85 367 994 1,361 F $5.65 315 855 1,170 D
0600 - 0700 $18.00 281 1,174 1,455 F $19.05 318 1,219 1,537 F $19.05 278 1,280 1,558 F $18.00 341 1,244 1,585 F $10.90 290 938 1,228 E
0700 - 0800 $14.15 264 1,113 1,377 F $14.90 276 1,130 1,406 F $14.90 240 1,278 1,518 F $13.85 239 1,336 1,575 F $9.05 248 894 1,142 D
0800 - 0900 $9.05 191 930 1,121 D $10.10 149 936 1,085 D $10.10 237 1,120 1,357 F $9.05 206 1,216 1,422 F $5.65 199 838 1,037 D
0900 - 1000 $4.45 206 762 968 C $5.65 209 888 1,097 D $5.65 225 922 1,147 D $5.65 288 1,100 1,388 F $4.45 223 757 980 C
AM Time Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS
0400 - 0500 $2.40 172 394 566 B $2.40 185 423 608 B $2.40 194 361 555 B $2.40 182 412 594 B $2.40 182 330 512 B
0500 - 0600 $11.65 362 1,022 1,384 F $11.65 391 966 1,357 F $11.65 352 999 1,351 F $9.85 344 942 1,286 E $5.65 336 883 1,219 E
0600 - 0700 $18.00 322 1,223 1,545 F $19.05 333 1,232 1,565 F $19.05 342 1,218 1,560 F $18.00 329 1,153 1,482 F $10.90 273 962 1,235 E
0700 - 0800 $14.15 313 1,298 1,611 F $14.90 292 1,235 1,527 F $14.90 278 1,235 1,513 F $13.85 274 1,189 1,463 F $9.05 227 919 1,146 D
0800 - 0900 $9.05 223 1,143 1,366 F $10.10 190 1,116 1,306 E $10.10 239 1,027 1,266 E $9.05 190 909 1,099 D $5.65 188 781 969 C
0900 - 1000 $4.45 238 944 1,182 D $5.65 185 804 989 C $5.65 216 822 1,038 D $5.65 220 754 974 C $4.45 209 792 1,001 D
07/15/22Thursday
07/28/22 Friday 07/29/22
Thursday 07/21/22 Friday 07/22/22
Thursday
Monday 07/11/22 Tuesday 07/12/22 Wednesday 07/13/22
Wednesday 07/06/22 Thursday 07/07/22 Friday 07/08/22Monday07/04/22 Tuesday 07/05/22
07/14/22 Friday
Monday 07/25/22 Tuesday 07/26/22 Wednesday 07/27/22
Wednesday 07/20/22Monday07/18/22 Tuesday 07/19/22
06/29/22 Thursday 06/30/22 Friday 07/01/22Monday06/27/22 Tuesday 06/28/22 Wednesday
48
13
Westbound AM Peak - I-15 North to County Line
AM Time Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS
0400 - 0500 $3.15 97 357 454 B
0500 - 0600 $5.65 126 748 874 C
0600 - 0700 $7.30 118 847 965 C
0700 - 0800 $7.30 109 760 869 C
0800 - 0900 $5.65 118 650 768 B
0900 - 1000 $3.15 157 573 730 B
AM Time Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS
0400 - 0500 $2.10 18 34 52 A $3.15 132 352 484 B $3.15 170 415 585 B $3.15 125 414 539 B $3.15 114 391 505 B
0500 - 0600 $2.10 22 58 80 A $7.30 196 882 1,078 D $7.30 209 1026 1,235 E $7.30 194 947 1,141 D $5.65 158 811 969 C
0600 - 0700 $2.10 23 73 96 A $9.40 197 1020 1,217 E $9.40 223 1085 1,308 E $9.40 228 1,062 1,290 E $7.30 174 949 1,123 D
0700 - 0800 $2.10 38 71 109 A $9.40 155 886 1,041 D $9.40 151 1082 1,233 E $9.40 160 1,079 1,239 E $7.30 112 781 893 C
0800 - 0900 $2.10 80 114 194 A $7.30 136 777 913 C $7.30 106 897 1,003 D $7.30 137 1,049 1,186 D $5.65 129 693 822 C
0900 - 1000 $2.10 89 219 308 A $5.65 129 608 737 B $5.65 155 687 842 C $5.65 183 842 1,025 D $3.15 152 593 745 B
AM Time Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS
0400 - 0500 $3.15 143 453 596 B $3.15 172 445 617 B $3.15 173 447 620 B $3.15 172 419 591 B $3.15 133 379 512 B
0500 - 0600 $7.30 186 975 1,161 D $7.30 221 985 1,206 E $7.30 228 921 1,149 D $7.30 243 944 1,187 D $5.65 183 808 991 C
0600 - 0700 $9.40 187 1,118 1,305 E $9.40 188 1,078 1,266 E $9.40 225 1,123 1,348 E $9.40 192 1,083 1,275 E $7.30 187 858 1,045 D
0700 - 0800 $9.40 154 1,030 1,184 D $9.40 186 1,159 1,345 E $9.40 167 1,047 1,214 E $9.40 181 999 1,180 D $7.30 142 766 908 C
0800 - 0900 $7.30 127 807 934 C $7.30 124 929 1,053 D $7.30 138 911 1,049 D $7.30 121 927 1,048 D $5.65 133 719 852 C
0900 - 1000 $5.65 143 698 841 C $5.65 117 720 837 C $5.65 153 723 876 C $5.65 154 703 857 C $3.15 144 663 807 C
AM Time Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS
0400 - 0500 $3.15 162 445 607 B $3.15 176 433 609 B $3.15 168 399 567 B $3.15 151 401 552 B $3.15 126 343 469 B
0500 - 0600 $7.30 152 993 1,145 D $7.30 219 919 1,138 D $7.30 200 980 1,180 D $7.30 219 897 1,116 D $5.65 179 740 919 C
0600 - 0700 $9.40 158 1,013 1,171 D $9.40 206 1,165 1,371 E $9.40 167 1,155 1,322 E $9.40 191 1,108 1,299 E $7.30 157 887 1,044 D
0700 - 0800 $9.40 148 964 1,112 D $9.40 177 1,073 1,250 E $9.40 130 1,071 1,201 E $9.40 142 1,099 1,241 E $7.30 136 797 933 C
0800 - 0900 $7.30 136 855 991 C $7.30 122 933 1,055 D $7.30 132 949 1,081 D $7.30 142 946 1,088 D $5.65 137 722 859 C
0900 - 1000 $5.65 156 641 797 B $5.65 120 802 922 C $5.65 124 831 955 C $5.65 136 785 921 C $3.15 169 617 786 B
AM Time Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS
0400 - 0500 $3.15 160 430 590 B $3.15 148 430 578 B $3.15 162 408 570 B $3.15 156 404 560 B $3.15 125 359 484 B
0500 - 0600 $7.30 211 999 1,210 E $7.30 212 959 1,171 D $7.30 209 942 1,151 D $7.30 211 918 1,129 D $5.65 176 759 935 C
0600 - 0700 $9.40 206 1,050 1,256 E $9.40 191 1,114 1,305 E $9.40 205 1,083 1,288 E $9.40 211 1,038 1,249 E $7.30 190 815 1,005 D
0700 - 0800 $9.40 169 1,051 1,220 E $9.40 171 1,093 1,264 E $9.40 172 1,104 1,276 E $9.40 189 1,032 1,221 E $7.30 131 789 920 C
0800 - 0900 $7.30 117 892 1,009 D $7.30 131 969 1,100 D $7.30 139 897 1,036 D $7.30 129 858 987 C $5.65 137 664 801 C
0900 - 1000 $5.65 153 687 840 C $5.65 158 694 852 C $5.65 151 724 875 C $5.65 155 745 900 C $3.15 162 658 820 C
Thursday 07/07/22 Friday 07/08/22Monday07/04/22 Tuesday 07/05/22 Wednesday 07/06/22
Monday 07/18/22 Tuesday 07/19/22 Wednesday 07/20/22
Wednesday 07/13/22 Thursday 07/14/22 Friday 07/15/22Monday07/11/22 Tuesday 07/12/22
Thursday 07/21/22 Friday 07/22/22
Thursday 07/28/22 Friday 07/29/22Monday07/25/22 Tuesday 07/26/22 Wednesday 07/27/22
Monday 06/27/22 Tuesday 06/28/22 Wednesday 06/29/22 Thursday 06/30/22 Friday 07/01/22
49
14
RCTC OPERATIONAL HIGHLIGHTS
On-Road Operations
RCTC Freeway Service Patrol responded to 74 calls during the month of July. Of those
calls, 57 were to assist disabled vehicles, six calls to remove debris, and 11 were in
response to accidents that affected the 91 EL.
50
15
FINANCIAL HIGHLIGHTS RCTC
51
16
JOINT AGENCY TRIP AND REVENUE STATISTICS
JOINT AGENCY TRAFFIC STATISTICS
MULTI AGENCY TRIP AND REVENUE STATISTICS
MONTH ENDING July 31, 2022
MTD
Transactions by
Agency
Transactions
Using Both
Segments
% Using Both
Segments Revenue
Westbound
OCTA 823,298 594,361 72% $2,248,094
RCTC 732,503 594,361 81% $2,883,204
Eastbound
OCTA 807,319 538,715 67% $2,723,680
RCTC 647,800 538,715 83% $2,348,879
52
17
JOINT AGENCY PERFORMANCE MEASURES
REPORTING
REQUIREMENT
REPORTING
PERIOD
PERFORMANCE STANDARD July 2022
PERFORMANCE
Customer Service
Service Level /Speed of
Answer
Monthly 80% answered within 60 seconds 85% answered
within 60 seconds
Abandon Percentage Monthly 4 % <= 4%
Customer Satisfaction Score Monthly 4.5=> 4.88
First Contact Resolution Monthly 85% of calls resolved on first contact 92%
Timeliness of Case
Resolution
Monthly 90% of cases were resolved in one
(1) business day
90%
Monthly 98% of cases were resolved within
five (5) business days
100%
Mail Performance
Processing Returned Mail Monthly Per business day in which 90% of
returned mail is processed within
three (3) business days
100%
Monthly Per business day in which 100% of
returned mail is not processed within
ten (10) business days
100%
Research and resolve
unidentified Payments
Monthly 100% of all unidentified payments are
completely and accurately resolved
within five (5) business days
100%
Payment Processing Monthly Per business day in which 100% of
payments are processed within two
(2) business days
100%
Accounting
Customer Refunds
Processed
Monthly Per business day in which 100% of all
refunds are not completely and
accurately issued within five (5)
business days
100%
JOINT AGENCY TRANSPONDER DISTRIBUTION
Tags % of T otal Tags % of To tal
Issued
To New Accounts 188 2.3% 235 3.3% 188 2.3%
Additional Tags to Existing Accounts 7,955 97.7% 6,949 96.7% 7,955 97.7%
Replacement Transponders 0 0.0% 0 0.0% 0 0.0%
Total Issued 8,143 7,184 8,143
Returned
Account Closures
Accounts Dow nsizing
Defective Transponders
Total Returned
6C TRANSPONDER DISTRIBUTION July-22 June-22 FY 2022-23
Average To-Date
53
18
At the end of July 2022, the 91 EL had 162,757 active customer accounts, and 635,442
transponders classified as assigned.
Number of Accounts by FY
As of July 31, 2022
54
Orange County Transportation Authority
Riverside County Transportation Commission
Status Report
August 2022
As of August 31, 2022
ATTACHMENT 2
55
2
Table of Contents
Operations Overview OCTA ............................................................................................ 3
Traffic and Revenue Statistics for OCTA ......................................................................... 3
OCTA Traffic and Revenue Summary ............................................................................. 5
OCTA Eastbound Peak-Hour Volumes ........................................................................... 6
OCTA Westbound Peak-Hour Volumes .......................................................................... 7
Financial Highlights OCTA .............................................................................................. 8
Operations Overview RCTC ............................................................................................ 9
Traffic and Revenue Statistics for RCTC ......................................................................... 9
RCTC Traffic and Revenue Summary ........................................................................... 11
RCTC Peak-Hour Volumes ........................................................................................... 12
RCTC Eastbound Peak-Hour Volumes ......................................................................... 12
RCTC Westbound Peak-Hour Volumes ........................................................................ 14
RCTC Operational Highlights ........................................................................................ 16
Financial Highlights RCTC ............................................................................................ 17
Joint Agency Trip and Revenue Statistics ..................................................................... 18
Joint Agency Traffic Statistics ....................................................................................... 18
Joint Agency Performance Measures ............................................................................ 19
Joint Agency Transponder Distribution .......................................................................... 19
56
3
OPERATIONS OVERVIEW OCTA
TRAFFIC AND REVENUE STATISTICS FOR OCTA
Total traffic volume on the 91 Express Lanes (91 EL) for August 2022 was 1,741,852.
This represents a daily average of 56,189 vehicles. This is a two percent increase in total
traffic volume from the same period last year, which totaled 1,707,270. Potential toll
revenue for August was $5,501,970, which represents an increase of 4.7 percent from
the prior year’s total of $5,254,471. Carpool percentage for August was 23 percent as
compared to the previous year’s rate of 22.1 percent.
Month-to-date (MTD) traffic and revenue data is summarized in the table below. The
following trip and revenue statistics tables represent all trips taken on the Orange County
Transportation Authority (OCTA) 91 EL and associated potential revenue for the month
of August 2022.
Current MTD as of August 31, 2022
Trips
AUG-22
MTD
Actual
AUG-21
MTD
Actual
Yr-to-Yr
%
Variance
Full Toll Lanes 1,340,961 1,329,236 0.9%
3+ Lanes 400,891 378,034 6.0%
Total Gross Trips 1,741,852 1,707,270 2.0%
Revenue
Full Toll Lanes $5,441,998 $5,205,919 4.5%
3+ Lanes $59,973 $48,552 23.5%
Total Gross Revenue $5,501,970 $5,254,471 4.7%
Average Revenue per Trip
Average Full Toll Lanes $4.06 $3.92 3.6%
Average 3+ Lanes $0.15 $0.13 15.4%
Average Gross Revenue $3.16 $3.08 2.6%
57
4
The 2023 fiscal year-to-date (YTD) traffic volume decreased by 2.3 percent and potential
toll revenue decreased by 0.8 percent, when compared with the same period the prior
year. YTD average revenue per trip is $3.11.
Fiscal YTD traffic and revenue data are summarized in the table below. The following trip
and revenue statistics tables represent all trips taken on the OCTA 91 EL and associated
potential revenue for the months of July 2022 through August 2022.
Fiscal Year (FY) 2021-22 YTD as of August 31, 2022
Trips
FY 2022-23
YTD Actual
FY 2021-22
YTD Actual
Yr-to-Yr
%
Variance
Full Toll Lanes 2,548,509 2,658,701 (4.1%)
3+ Lanes 823,960 792,171 4.0%
Total Gross Trips 3,372,469 3,450,872 (2.3%)
Revenue
Full Toll Lanes $10,354,423 $10,459,697 (1.0%)
3+ Lanes $119,322 $101,015 18.1%
Total Gross Revenue $10,473,745 $10,560,712 (0.8%)
Average Revenue per Trip
Average Full Toll Lanes $4.06 $3.93 3.3%
Average 3+ Lanes $0.14 $0.13 7.7%
Average Gross Revenue $3.11 $3.06 1.6%
58
5
OCTA Traffic and Revenue Summary
The chart below reflects the total trips breakdown between full toll trips and
high-occupancy vehicle (HOV3+) trips for fiscal year (FY) 2022-23 on a monthly basis.
The chart below reflects the gross potential revenue breakdown between full toll trips and
HOV3+ trips for FY 2022-23 on a monthly basis.
59
6
OCTA EASTBOUND PEAK-HOUR VOLUMES
Peak-hour traffic in the eastbound direction reached or exceeded 90 percent of defined
capacity one time during the month of August 2022. As demonstrated on the next chart,
westbound peak-hour traffic volumes top out at 89 percent of defined capacity.
PM Time Price HOV Vol. Cap. Price HOV Vol. Cap. Price HOV Vol. Cap. Price HOV Vol. Cap. Price HOV Vol. Cap.
1400 - 1500 $5.30 506 2,759 81% $5.30 496 2,784 82% $5.30 517 2,900 85% $7.70 501 2,955 87% $8.60 531 2,810 83%
1500 - 1600 $5.65 489 2,941 87% $5.75 521 2,913 86% $7.45 542 2,921 86% $7.45 516 2,944 87% $8.15 502 2,700 79%
1600 - 1700 $5.10 435 2,727 80% $5.25 427 2,884 85% $6.50 464 2,921 86%$7.00 544 3,060 90%$6.95 432 2,418 71%
1700 - 1800 $4.95 417 2,797 82% $4.90 452 2,955 87% $5.40 445 2,854 84% $6.70 480 2,852 84% $6.95 527 2,797 82%
1800 - 1900 $5.65 533 2,580 76% $4.05 522 2,650 78% $4.05 561 2,759 81% $4.50 618 2,935 86% $6.95 599 2,652 78%
1900 - 2000 $3.95 438 1,622 48% $3.95 459 1,830 54% $3.95 459 2,027 60% $5.75 532 2,069 61% $6.45 571 2,089 61%
PM Time Price HOV Vol. Cap. Price HOV Vol. Cap. Price HOV Vol. Cap. Price HOV Vol. Cap. Price HOV Vol. Cap.
1400 - 1500 $5.30 496 2,931 86% $5.30 429 2,935 86% $5.30 421 2,890 85% $7.70 446 2,865 84% $8.60 499 2,929 86%
1500 - 1600 $5.65 474 2,883 85% $5.75 428 2,839 84% $7.45 421 2,830 83% $7.45 465 2,960 87% $8.15 483 2,782 82%
1600 - 1700 $5.10 440 2,958 87% $5.25 410 2,907 86% $6.50 419 2,953 87% $7.00 391 2,829 83% $6.95 507 2,799 82%
1700 - 1800 $4.95 410 2,873 85% $4.90 382 2,799 82% $5.40 435 2,957 87% $6.70 399 2,805 83% $6.95 443 2,822 83%
1800 - 1900 $5.65 520 2,424 71% $4.05 432 2,704 80% $4.05 508 2,817 83% $4.50 534 2,963 87% $6.95 453 2,191 64%
1900 - 2000 $3.95 414 1,572 46% $3.95 467 2,259 66% $3.95 428 1,883 55% $5.75 415 1,921 57% $6.45 500 2,055 60%
PM Time Price HOV Vol. Cap. Price HOV Vol. Cap. Price HOV Vol. Cap. Price HOV Vol. Cap. Price HOV Vol. Cap.
1400 - 1500 $5.30 379 2,665 78% $5.30 366 2,643 78% $5.30 357 2,536 75% $7.70 444 3,025 89% $8.60 480 2,881 85%
1500 - 1600 $5.65 461 3,039 89% $5.75 424 2,869 84% $7.45 429 2,859 84% $7.45 423 2,718 80% $8.15 512 2,826 83%
1600 - 1700 $5.10 412 2,847 84% $5.25 369 2,791 82% $6.50 411 2,835 83% $7.00 402 2,874 85% $6.95 500 2,792 82%
1700 - 1800 $4.95 418 2,962 87% $4.90 414 2,950 87% $5.40 439 2,888 85% $6.70 427 2,764 81% $6.95 475 2,750 81%
1800 - 1900 $5.65 465 2,349 69% $4.05 551 2,852 84% $4.05 486 2,768 81% $4.50 477 2,711 80% $6.95 590 2,563 75%
1900 - 2000 $3.95 362 1,502 44% $3.95 442 2,000 59% $3.95 527 2,471 73% $5.75 553 2,546 75% $6.45 564 2,126 63%
PM Time Price HOV Vol. Cap. Price HOV Vol. Cap. Price HOV Vol. Cap. Price HOV Vol. Cap. Price HOV Vol. Cap.
1400 - 1500 $5.30 390 2,603 77% $5.30 366 2,738 81% $5.30 165 1,532 45% $7.70 445 2,959 87% $8.60 470 2,926 86%
1500 - 1600 $5.65 469 2,909 86% $5.75 427 2,976 88% $7.45 285 2,603 77% $7.45 406 2,981 88% $8.15 495 2,797 82%
1600 - 1700 $5.10 415 2,801 82% $5.25 407 2,850 84% $6.50 409 2,850 84% $7.00 428 2,755 81% $6.95 502 2,794 82%
1700 - 1800 $4.95 420 2,794 82% $4.90 384 2,833 83% $5.40 436 2,819 83% $6.70 466 2,978 88% $6.95 482 2,764 81%
1800 - 1900 $5.65 582 2,824 83% $4.05 509 3,015 89% $4.05 488 2,735 80% $4.50 475 2,777 82% $6.95 604 2,742 81%
1900 - 2000 $3.95 391 1,787 53% $3.95 438 2,095 62% $3.95 536 2,581 76% $5.75 499 2,479 73% $6.45 535 2,046 60%
PM Time Price HOV Vol. Cap. Price HOV Vol. Cap. Price HOV Vol. Cap. Price HOV Vol. Cap. Price HOV Vol. Cap.
1400 - 1500 $5.30 401 2,750 81% $5.30 398 2,838 83% $5.30 416 2,824 83%
1500 - 1600 $5.65 441 3,019 89% $5.75 429 3,008 88% $7.45 427 2,864 84%
1600 - 1700 $5.10 427 2,923 86% $5.25 417 2,923 86% $6.50 358 2,413 71%
1700 - 1800 $4.95 437 2,970 87% $4.90 439 3,042 89% $5.40 434 2,691 79%
1800 - 1900 $5.65 469 2,442 72% $4.05 506 2,785 82% $4.05 522 2,692 79%
1900 - 2000 $3.95 375 1,634 48% $3.95 463 2,131 63% $3.95 566 2,617 77%
08/31/22 Thursday 09/01/22 Friday 09/02/22Monday 08/29/22 Tuesday 08/30/22 Wednesday
08/24/22 Thursday 08/25/22 Friday 08/26/22Monday 08/22/22 Tuesday 08/23/22 Wednesday
Thursday 08/11/22 Friday 08/12/22
Monday 08/15/22 Tuesday 08/16/22 Wednesday 08/17/22 Thursday 08/18/22 Friday 08/19/22
Thursday 08/04/22 Friday 08/05/22
Monday 08/08/22 Tuesday 08/09/22 Wednesday 08/10/22
Monday 08/01/22 Tuesday 08/02/22 Wednesday 08/03/22
60
7
OCTA WESTBOUND PEAK-HOUR VOLUMES
AM Time Price HOV Vol. Cap. Price HOV Vol. Cap. Price HOV Vol. Cap. Price HOV Vol. Cap. Price HOV Vol. Cap.
0400 - 0500 $3.15 386 1,122 33% $3.15 371 1,093 32% $3.15 408 1,121 33% $3.15 399 1,097 32% $3.25 343 1,008 30%
0500 - 0600 $5.10 635 2,448 72% $5.10 712 2,584 76% $5.10 705 2,526 74% $5.10 680 2,389 70% $5.00 524 2,147 63%
0600 - 0700 $5.30 505 2,738 81% $5.30 514 2,814 83% $5.30 546 2,836 83% $5.30 551 2,743 81% $5.25 453 2,437 72%
0700 - 0800 $5.80 432 2,570 76% $5.80 455 2,604 77% $5.80 424 2,571 76% $5.80 436 2,475 73% $5.80 383 2,200 65%
0800 - 0900 $5.30 321 2,343 69% $5.30 344 2,392 70% $5.30 353 2,282 67% $5.30 312 2,252 66% $5.25 320 1,863 55%
0900 - 1000 $4.20 408 2,455 72% $4.20 395 2,491 73% $4.20 380 2,262 67% $4.20 399 2,237 66% $4.35 406 1,932 57%
AM Time Price HOV Vol. Cap. Price HOV Vol. Cap. Price HOV Vol. Cap. Price HOV Vol. Cap. Price HOV Vol. Cap.
0400 - 0500 $3.15 380 1,183 35% $3.15 376 1,118 33% $3.15 411 1,182 35% $3.15 375 1,108 33% $3.25 321 1,020 30%
0500 - 0600 $5.10 689 2,600 76% $5.10 697 2,524 74% $5.10 693 2,524 74% $5.10 690 2,487 73% $5.00 583 2,166 64%
0600 - 0700 $5.30 482 2,734 80% $5.30 463 2,793 82% $5.30 551 2,784 82% $5.30 527 2,788 82% $5.25 440 2,417 71%
0700 - 0800 $5.80 412 2,557 75% $5.80 370 2,497 73% $5.80 418 2,601 77% $5.80 443 2,510 74% $5.80 359 2,083 61%
0800 - 0900 $5.30 308 2,214 65% $5.30 333 2,470 73% $5.30 292 2,499 74% $5.30 302 2,502 74% $5.25 260 2,008 59%
0900 - 1000 $4.20 349 2,084 61% $4.20 312 2,346 69% $4.20 325 2,521 74% $4.20 303 2,178 64% $4.35 317 2,086 61%
AM Time Price HOV Vol. Cap. Price HOV Vol. Cap. Price HOV Vol. Cap. Price HOV Vol. Cap. Price HOV Vol. Cap.
0400 - 0500 $3.15 402 1,198 35% $3.15 403 1,165 34% $3.15 430 1,214 36% $3.15 401 1,148 34% $3.25 373 1,042 31%
0500 - 0600 $5.10 686 2,677 79% $5.10 694 2,664 78% $5.10 718 2,608 77% $5.10 697 2,546 75% $5.00 601 2,157 63%
0600 - 0700 $5.30 477 2,173 64% $5.30 549 2,873 85% $5.30 612 2,872 84% $5.30 558 2,867 84% $5.25 541 2,506 74%
0700 - 0800 $5.80 567 2,861 84% $5.80 478 2,746 81% $5.80 520 2,683 79% $5.80 523 2,835 83% $5.80 500 2,518 74%
0800 - 0900 $5.30 291 2,443 72% $5.30 272 2,425 71% $5.30 311 2,799 82% $5.30 331 2,891 85% $5.25 295 2,294 67%
0900 - 1000 $4.20 307 2,363 70% $4.20 287 2,273 67% $4.20 289 2,457 72% $4.20 287 2,525 74% $4.35 314 2,165 64%
AM Time Price HOV Vol. Cap. Price HOV Vol. Cap. Price HOV Vol. Cap. Price HOV Vol. Cap. Price HOV Vol. Cap.
0400 - 0500 $3.15 406 1,164 34% $3.15 436 1,229 36% $3.15 418 1,149 34% $3.15 408 1,163 34% $3.25 351 1,025 30%
0500 - 0600 $5.10 705 2,693 79% $5.10 715 2,637 78% $5.10 702 2,672 79% $5.10 712 2,606 77% $5.00 663 2,414 71%
0600 - 0700 $5.30 596 2,968 87% $5.30 600 3,041 89% $5.30 584 2,789 82% $5.30 604 2,960 87% $5.25 551 2,629 77%
0700 - 0800 $5.80 557 3,039 89% $5.80 544 2,849 84% $5.80 609 3,040 89% $5.80 565 2,929 86% $5.80 510 2,484 73%
0800 - 0900 $5.30 347 2,772 82% $5.30 318 2,863 84% $5.30 323 2,836 83% $5.30 340 2,559 75% $5.25 293 2,242 66%
0900 - 1000 $4.20 321 2,601 77% $4.20 297 2,532 74% $4.20 287 2,371 70% $4.20 272 2,307 68% $4.35 287 2,118 62%
AM Time Price HOV Vol. Cap. Price HOV Vol. Cap. Price HOV Vol. Cap. Price HOV Vol. Cap. Price HOV Vol. Cap.
0400 - 0500 $3.15 378 1,185 35% $3.15 423 1,290 38% $3.15 416 1,162 34%
0500 - 0600 $5.10 659 2,599 76% $5.10 728 2,643 78% $5.10 722 2,664 78%
0600 - 0700 $5.30 598 2,919 86% $5.30 609 2,924 86% $5.30 620 3,013 89%
0700 - 0800 $5.80 585 2,866 84% $5.80 577 2,842 84% $5.80 600 3,015 89%
0800 - 0900 $5.30 283 2,634 77% $5.30 243 1,964 58% $5.30 344 2,910 86%
0900 - 1000 $4.20 317 2,333 69% $4.20 266 2,159 64% $4.20 343 2,604 77%
Monday 08/29/22 Tuesday 08/30/22 Wednesday 08/31/22
Thursday 08/18/22 Friday 08/19/22
08/24/22
Thursday 09/01/22 Friday 09/02/22
Thursday 08/25/22 Friday 08/26/22
08/17/22
Monday 08/22/22 Tuesday 08/23/22 Wednesday
Monday 08/15/22 Tuesday 08/16/22 Wednesday
08/10/22 Thursday 08/11/22 Friday 08/12/22Monday 08/08/22 Tuesday 08/09/22 Wednesday
08/03/22 Thursday 08/04/22 Friday 08/05/22Monday 08/01/22 Tuesday 08/02/22 Wednesday
61
8
FINANCIAL HIGHLIGHTS OCTA
62
9
OPERATIONS OVERVIEW RCTC
TRAFFIC AND REVENUE STATISTICS FOR RCTC
Total traffic volume on the 91 EL for August 2022 was 1,482,586. This represents a daily
average of 47,825 vehicles. This is a 2.4 percent increase in total traffic volume from the
same period last year, which totaled 1,448,175. Potential toll revenue for August was
$5,917,920, which represents an increase of 14.4 percent from the prior year’s total of
$5,174,095. Carpool percentage for August was 22.3 percent as compared to the
previous year’s rate of 20.6 percent.
MTD traffic and revenue data is summarized in the table below. The following trip and
revenue statistics tables represent all trips taken on the Riverside County Transportation
Commission (RCTC) 91 EL and associated potential revenue for the month of
August 2022.
Current MTD as of August 31, 2022
Trips
AUG-22
MTD
Actual
Stantec
MTD
Projected
#
Variance
%
Variance
AUG-21
MTD
Actual
Yr-to-Yr
%
Variance
Full Toll Lanes 1,151,767 973,429 178,338 18.3% 1,149,987 0.2%
3+ Lanes 330,819 349,857 (19,038) (5.4%)298,188 10.9%
Total Gross Trips 1,482,586 1,323,286 159,300 12.0% 1,448,175 2.4%
Revenue
Full Toll Lanes $5,872,100 $4,639,857 $1,232,243 26.6% $5,132,436 14.4%
3+ Lanes $45,820 $0 $45,820 $41,659 10.0%
Total Gross Revenue $5,917,920 $4,639,857 $1,278,062 27.5% $5,174,095 14.4%
Average Revenue per Trip
Average Full Toll Lanes $5.10 $4.77 $0.33 6.9% $4.46 14.3%
Average 3+ Lanes $0.14 $0.00 $0.14 $0.14 0.0%
Average Gross Revenue $3.99 $3.51 $0.48 13.7% $3.57 11.8%
63
10
The 2023 fiscal year-to-date (YTD) traffic volume decreased by 2.4 percent and potential
toll revenue increased by 9.1 percent, when compared with the same period the prior year.
YTD average revenue per trip is $3.89.
Fiscal YTD traffic and revenue data are summarized in the table below. The following trip
and revenue statistics tables represent all trips taken on the RCTC 91 EL and associated
potential revenue for the months of July 2022 through August 2022.
Fiscal Year (FY) 2021-22 YTD as of August 31, 2022
Trips
FY 2022-23
YTD
Actual
Stantec
YTD
Projected
#
Variance
%
Variance
FY 2021-22
YTD
Actual
Yr-to-Yr
%
Variance
Full Toll Lanes 2,188,196 1,899,029 289,167 15.2% 2,305,463 (5.1%)
3+ Lanes 674,693 683,143 (8,450) (1.2%)626,604 7.7%
Total Gross Trips 2,862,889 2,582,171 280,718 10.9% 2,932,067 (2.4%)
Revenue
Full Toll Lanes $11,056,569 $9,043,086 $2,013,483 22.3% $10,131,164 9.1%
3+ Lanes $93,434 $0 $93,434 $87,101 7.3%
Total Gross Revenue $11,150,002 $9,043,086 $2,106,917 23.3% $10,218,265 9.1%
Average Revenue per Trip
Average Full Toll Lanes $5.05 $4.76 $0.29 6.1% $4.39 15.0%
Average 3+ Lanes $0.14 $0.00 $0.14 $0.14 0.0%
Average Gross Revenue $3.89 $3.50 $0.39 11.1% $3.49 11.5%
64
11
RCTC Traffic and Revenue Summary
The chart below reflects the total trips broken down between full toll lanes and HOV3+
lanes for FY 2022-23 on a monthly basis.
The chart below reflects the gross potential revenue breakdown between full toll lanes
and HOV3+ lanes for FY 2022-23 on a monthly basis.
65
12
RCTC PEAK-HOUR VOLUMES
In August, no toll rates were adjusted. RCTC evaluates traffic volumes for peak-period
hours and adjusts rates according to the toll rate policy.
RCTC EASTBOUND PEAK-HOUR VOLUMES
Eastbound PM Peak - County Line to McKinley
PM Time Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS
1400 - 1500 $5.65 247 1065 1,312 F $7.35 228 1002 1,230 E $9.55 272 1038 1,310 F $12.75 300 1,037 1,337 F $27.90 303 1,043 1,346 F
1500 - 1600 $8.05 266 1010 1,276 E $10.20 288 989 1,277 E $13.40 287 977 1,264 E $17.30 294 1,002 1,296 E $27.60 286 893 1,179 D
1600 - 1700 $5.65 215 934 1,149 D $5.65 213 974 1,187 D $5.65 264 1001 1,265 E $8.05 270 955 1,225 E $16.25 251 875 1,126 D
1700 - 1800 $5.65 224 860 1,084 D $5.65 221 871 1,092 D $5.65 208 879 1,087 D $5.65 226 904 1,130 D $7.35 256 935 1,191 D
1800 - 1900 $5.65 265 793 1,058 D $5.65 256 807 1,063 D $5.65 293 855 1,148 D $5.65 317 941 1,258 E $5.65 316 929 1,245 E
1900 - 2000 $2.40 222 516 738 B $4.45 181 586 767 B $4.45 207 731 938 C $5.65 245 767 1,012 D $4.45 279 790 1,069 D
PM Time Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS
1400 - 1500 $5.65 228 1091 1,319 F $7.35 247 1272 1,519 F $9.55 225 1086 1,311 F $12.75 229 1,095 1,324 F $27.90 302 1,099 1,401 F
1500 - 1600 $8.05 220 978 1,198 D $10.20 189 945 1,134 D $13.40 222 997 1,219 E $17.30 259 891 1,150 D $27.60 279 1,025 1,304 F
1600 - 1700 $5.65 181 983 1,164 D $5.65 203 965 1,168 D $5.65 168 1014 1,182 D $8.05 212 1,065 1,277 E $16.25 266 947 1,213 E
1700 - 1800 $5.65 192 939 1,131 D $5.65 216 1035 1,251 E $5.65 207 948 1,155 D $5.65 197 975 1,172 D $7.35 219 1,030 1,249 E
1800 - 1900 $5.65 227 785 1,012 D $5.65 271 1085 1,356 F $5.65 266 880 1,146 D $5.65 233 954 1,187 D $5.65 255 809 1,064 D
1900 - 2000 $2.40 166 528 694 B $4.45 206 884 1,090 D $4.45 189 693 882 C $5.65 229 735 964 C $4.45 242 738 980 C
PM Time Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS
1400 - 1500 $5.65 224 1077 1,301 F $7.35 185 1050 1,235 E $9.55 192 946 1,138 D $12.75 239 1,086 1,325 F $27.90 258 1,035 1,293 E
1500 - 1600 $8.05 228 1018 1,246 E $10.20 232 969 1,201 E $13.40 218 1042 1,260 E $17.30 222 896 1,118 D $27.60 297 943 1,240 E
1600 - 1700 $5.65 216 929 1,145 D $5.65 187 969 1,156 D $5.65 220 976 1,196 D $8.05 210 1,040 1,250 E $16.25 270 946 1,216 E
1700 - 1800 $5.65 203 936 1,139 D $5.65 207 958 1,165 D $5.65 203 960 1,163 D $5.65 219 1,008 1,227 E $7.35 187 576 763 B
1800 - 1900 $5.65 216 779 995 C $5.65 273 882 1,155 D $5.65 254 851 1,105 D $5.65 211 965 1,176 D $5.65 334 1,070 1,404 F
1900 - 2000 $2.40 128 464 592 B $4.45 205 656 861 C $4.45 262 882 1,144 D $5.65 259 859 1,118 D $4.45 277 865 1,142 D
PM Time Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS
1400 - 1500 $5.65 192 962 1,154 D $7.35 186 1,060 1,246 E $9.55 173 790 963 C $12.75 215 1,089 1,304 F $27.90 270 1,035 1,305 F
1500 - 1600 $8.05 261 974 1,235 E $10.20 214 1,003 1,217 E $13.40 231 1,039 1,270 E $17.30 146 674 820 C $27.60 259 954 1,213 E
1600 - 1700 $5.65 196 919 1,115 D $5.65 201 941 1,142 D $5.65 203 960 1,163 D $8.05 0 0 0 A $16.25 267 969 1,236 E
1700 - 1800 $5.65 219 875 1,094 D $5.65 189 944 1,133 D $5.65 197 1,017 1,214 E $5.65 172 633 805 C $7.35 258 930 1,188 D
1800 - 1900 $5.65 271 848 1,119 D $5.65 262 914 1,176 D $5.65 269 878 1,147 D $5.65 228 913 1,141 D $5.65 295 892 1,187 D
1900 - 2000 $2.40 182 599 781 B $4.45 226 698 924 C $4.45 238 880 1,118 D $5.65 231 850 1,081 D $4.45 250 718 968 C
PM Time Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS
1400 - 1500 $5.65 194 1,010 1,204 E $7.35 183 1,102 1,285 E $9.55 232 1,143 1,375 F
1500 - 1600 $8.05 239 1,007 1,246 E $10.20 230 1,009 1,239 E $13.40 242 989 1,231 E
1600 - 1700 $5.65 185 989 1,174 D $5.65 215 1,008 1,223 E $5.65 173 938 1,111 D
1700 - 1800 $5.65 194 922 1,116 D $5.65 220 957 1,177 D $5.65 198 967 1,165 D
1800 - 1900 $5.65 212 729 941 C $5.65 242 859 1,101 D $5.65 243 889 1,132 D
1900 - 2000 $2.40 174 562 736 B $4.45 204 718 922 C $4.45 258 895 1,153 D
08/11/22 Friday 08/12/22Monday08/08/22 Tuesday 08/09/22 Wednesday 08/10/22
Wednesday 08/03/22 Thursday 08/04/22 Friday 08/05/22Monday08/01/22 Tuesday 08/02/22
Thursday
Monday 08/22/22 Tuesday 08/23/22 Wednesday 08/24/22
Wednesday 08/17/22 Thursday 08/18/22 Friday 08/19/22Monday08/15/22 Tuesday 08/16/22
Monday 08/29/22 Tuesday 08/30/22
Thursday 08/25/22 Friday 08/26/22
Thursday 09/01/22 Friday 09/02/22Wednesday 08/31/22
66
13
Eastbound PM Peak - County Line to 15 SB Ontario
PM Time Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS
1400 - 1500 $5.65 139 673 812 C $5.65 160 727 887 C $5.65 146 691 837 C $5.65 145 714 859 C $5.65 144 675 819 C
1500 - 1600 $5.65 150 667 817 C $5.65 141 678 819 C $5.65 147 657 804 C $5.65 141 669 810 C $5.65 148 570 718 B
1600 - 1700 $3.15 137 605 742 B $5.65 125 610 735 B $5.65 130 623 753 B $5.65 159 688 847 C $3.15 127 532 659 B
1700 - 1800 $3.15 111 596 707 B $3.15 135 635 770 B $3.15 125 644 769 B $3.15 137 689 826 C $3.15 146 542 688 B
1800 - 1900 $3.15 149 565 714 B $3.15 140 577 717 B $3.15 145 650 795 B $3.15 156 672 828 C $3.15 142 586 728 B
1900 - 2000 $3.15 116 392 508 B $3.15 121 461 582 B $3.15 164 555 719 B $3.15 184 497 681 B $3.15 176 486 662 B
PM Time Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS
1400 - 1500 $5.65 167 714 881 C $5.65 117 683 800 B $5.65 121 745 866 C $5.65 124 687 811 C $5.65 121 687 808 C
1500 - 1600 $5.65 157 673 830 C $5.65 122 587 709 B $5.65 108 643 751 B $5.65 109 662 771 B $5.65 141 597 738 B
1600 - 1700 $3.15 140 650 790 B $5.65 107 578 685 B $5.65 104 709 813 C $5.65 108 664 772 B $3.15 133 578 711 B
1700 - 1800 $3.15 116 641 757 B $3.15 112 621 733 B $3.15 95 597 692 B $3.15 110 615 725 B $3.15 103 555 658 B
1800 - 1900 $3.15 145 573 718 B $3.15 160 668 828 C $3.15 117 630 747 B $3.15 136 699 835 C $3.15 114 423 537 B
1900 - 2000 $3.15 121 360 481 B $3.15 154 588 742 B $3.15 132 512 644 B $3.15 123 545 668 B $3.15 139 430 569 B
PM Time Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS
1400 - 1500 $5.65 94 642 736 B $5.65 95 700 795 B $5.65 88 664 752 B $5.65 120 782 902 C $5.65 130 692 822 C
1500 - 1600 $5.65 108 727 835 C $5.65 107 662 769 B $5.65 117 722 839 C $5.65 107 699 806 C $5.65 128 573 701 B
1600 - 1700 $3.15 100 626 726 B $5.65 103 701 804 C $5.65 129 671 800 B $5.65 102 680 782 B $3.15 105 558 663 B
1700 - 1800 $3.15 121 671 792 B $3.15 121 666 787 B $3.15 112 660 772 B $3.15 115 627 742 B $3.15 85 416 501 B
1800 - 1900 $3.15 116 554 670 B $3.15 137 618 755 B $3.15 137 644 781 B $3.15 109 616 725 B $3.15 161 618 779 B
1900 - 2000 $3.15 103 363 466 B $3.15 121 468 589 B $3.15 140 589 729 B $3.15 113 619 732 B $3.15 133 528 661 B
PM Time Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS
1400 - 1500 $5.65 112 655 767 B $5.65 100 761 861 C $5.65 77 550 627 B $5.65 125 725 850 C $5.65 137 713 850 C
1500 - 1600 $5.65 123 679 802 C $5.65 117 690 807 C $5.65 129 759 888 C $5.65 72 510 582 B $5.65 121 621 742 B
1600 - 1700 $3.15 120 664 784 B $5.65 102 641 743 B $5.65 102 611 713 B $5.65 0 0 0 A $3.15 136 587 723 B
1700 - 1800 $3.15 108 629 737 B $3.15 116 642 758 B $3.15 127 689 816 C $3.15 72 489 561 B $3.15 124 638 762 B
1800 - 1900 $3.15 161 617 778 B $3.15 167 695 862 C $3.15 135 660 795 B $3.15 128 622 750 B $3.15 175 692 867 C
1900 - 2000 $3.15 118 439 557 B $3.15 134 512 646 B $3.15 171 626 797 B $3.15 135 630 765 B $3.15 138 493 631 B
PM Time Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS
1400 - 1500 $5.65 120 736 856 C $5.65 122 755 877 C $5.65 111 685 796 B
1500 - 1600 $5.65 148 725 873 C $5.65 131 716 847 C $5.65 109 692 801 C
1600 - 1700 $3.15 104 614 718 B $5.65 108 672 780 B $5.65 104 613 717 B
1700 - 1800 $3.15 100 694 794 B $3.15 115 645 760 B $3.15 112 596 708 B
1800 - 1900 $3.15 126 527 653 B $3.15 136 659 795 B $3.15 113 537 650 B
1900 - 2000 $3.15 122 426 548 B $3.15 151 574 725 B $3.15 161 634 795 B
Thursday 08/04/22 Friday 08/05/22Monday08/01/22 Tuesday 08/02/22 Wednesday 08/03/22
Monday 08/15/22 Tuesday 08/16/22 Wednesday 08/17/22
Wednesday 08/10/22 Thursday 08/11/22 Friday 08/12/22Monday08/08/22 Tuesday 08/09/22
Monday 08/22/22 Tuesday 08/23/22
Thursday 08/18/22 Friday 08/19/22
Thursday 09/01/22 Friday 09/02/22Monday08/29/22 Tuesday 08/30/22 Wednesday 08/31/22
Wednesday 08/24/22 Thursday 08/25/22 Friday 08/26/22
67
14
RCTC WESTBOUND PEAK-HOUR VOLUMES
Westbound AM Peak - McKinley to County Line
AM Time Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS
0400 - 0500 $2.40 177 402 579 B $2.40 176 407 583 B $2.40 180 377 557 B $2.40 184 372 556 B $2.40 159 372 531 B
0500 - 0600 $11.65 338 882 1,220 E $11.65 377 939 1,316 E $11.65 376 914 1,290 E $9.85 366 892 1,258 E $5.65 273 898 1,171 D
0600 - 0700 $18.00 340 1236 1,576 F $19.05 351 1269 1,620 F $19.05 337 1201 1,538 F $18.00 356 1,229 1,585 F $10.90 238 995 1,233 E
0700 - 0800 $14.15 287 1250 1,537 F $14.90 286 1289 1,575 F $14.90 246 1281 1,527 F $13.85 233 1,120 1,353 F $9.05 211 928 1,139 D
0800 - 0900 $9.05 221 1075 1,296 E $10.10 184 1089 1,273 E $10.10 165 982 1,147 D $9.05 191 991 1,182 D $5.65 160 807 967 C
0900 - 1000 $4.45 228 953 1,181 D $5.65 221 974 1,195 D $5.65 236 919 1,155 D $5.65 211 832 1,043 D $4.45 219 726 945 C
AM Time Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS
0400 - 0500 $2.40 190 396 586 B $2.40 177 361 538 B $2.40 180 381 561 B $2.40 187 395 582 B $2.40 161 370 531 B
0500 - 0600 $11.65 366 997 1,363 F $11.65 339 1,009 1,348 E $11.65 382 977 1,359 F $9.85 365 938 1,303 E $5.65 326 857 1,183 D
0600 - 0700 $18.00 306 1,152 1,458 F $19.05 252 1,316 1,568 F $19.05 324 1,196 1,520 F $18.00 340 1,215 1,555 F $10.90 257 1,016 1,273 E
0700 - 0800 $14.15 235 1,082 1,317 E $14.90 204 1,250 1,454 F $14.90 252 1,179 1,431 F $13.85 248 1,177 1,425 F $9.05 227 879 1,106 D
0800 - 0900 $9.05 192 920 1,112 D $10.10 198 1,120 1,318 E $10.10 196 1,130 1,326 E $9.05 154 1,132 1,286 E $5.65 163 899 1,062 D
0900 - 1000 $4.45 184 866 1,050 D $5.65 164 887 1,051 D $5.65 176 1,022 1,198 D $5.65 162 859 1,021 D $4.45 168 802 970 C
AM Time Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS
0400 - 0500 $2.40 213 458 671 B $2.40 176 428 604 B $2.40 223 469 692 B $2.40 197 416 613 B $2.40 166 362 528 B
0500 - 0600 $11.65 397 1,025 1,422 F $11.65 370 1,019 1,389 F $11.65 367 955 1,322 E $9.85 360 962 1,322 E $5.65 348 868 1,216 E
0600 - 0700 $18.00 340 1,299 1,639 F $19.05 297 1,321 1,618 F $19.05 366 1,263 1,629 F $18.00 340 1,201 1,541 F $10.90 326 1,065 1,391 F
0700 - 0800 $14.15 312 1,234 1,546 F $14.90 257 1,355 1,612 F $14.90 362 1,336 1,698 F $13.85 314 1,319 1,633 F $9.05 282 1,086 1,368 F
0800 - 0900 $9.05 194 1,103 1,297 E $10.10 148 1,193 1,341 E $10.10 205 1,392 1,597 F $9.05 196 1,413 1,609 F $5.65 179 945 1,124 D
0900 - 1000 $4.45 157 911 1,068 D $5.65 148 903 1,051 D $5.65 170 1,026 1,196 D $5.65 138 1,010 1,148 D $4.45 146 820 966 C
AM Time Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS
0400 - 0500 $2.40 190 410 600 B $2.40 205 379 584 B $2.40 197 381 578 B $2.40 196 380 576 B $2.40 170 381 551 B
0500 - 0600 $11.65 377 964 1,341 E $11.65 388 993 1,381 F $11.65 391 969 1,360 F $9.85 413 1,009 1,422 F $5.65 377 876 1,253 E
0600 - 0700 $18.00 380 1285 1,665 F $19.05 382 1291 1,673 F $19.05 368 1183 1,551 F $18.00 422 1,270 1,692 F $10.90 338 1,101 1,439 F
0700 - 0800 $14.15 331 1285 1,616 F $14.90 316 1299 1,615 F $14.90 338 1316 1,654 F $13.85 334 1,304 1,638 F $9.05 299 1,050 1,349 E
0800 - 0900 $9.05 216 1346 1,562 F $10.10 204 1414 1,618 F $10.10 185 1342 1,527 F $9.05 187 1,216 1,403 F $5.65 155 935 1,090 D
0900 - 1000 $4.45 161 1,080 1,241 E $5.65 160 1066 1,226 E $5.65 147 1029 1,176 D $5.65 148 949 1,097 D $4.45 161 841 1,002 D
AM Time Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS
0400 - 0500 $2.40 190 417 607 B $2.40 221 545 766 B $2.40 204 406 610 B
0500 - 0600 $11.65 371 1,020 1,391 F $11.65 406 947 1,353 F $11.65 403 989 1,392 F
0600 - 0700 $18.00 370 1,260 1,630 F $19.05 375 1,296 1,671 F $19.05 388 1263 1,651 F
0700 - 0800 $14.15 330 1,288 1,618 F $14.90 360 1,213 1,573 F $14.90 377 1294 1,671 F
0800 - 0900 $9.05 185 1,251 1,436 F $10.10 200 1,378 1,578 F $10.10 224 1462 1,686 F
0900 - 1000 $4.45 159 1,002 1,161 D $5.65 170 1,146 1,316 E $5.65 193 1,212 1,405 F
08/11/22 Friday 08/12/22Monday 08/08/22 Tuesday 08/09/22 Wednesday 08/10/22
Wednesday 08/03/22 Thursday 08/04/22 Friday 08/05/22Monday 08/01/22 Tuesday 08/02/22
Thursday
Monday 08/22/22 Tuesday 08/23/22 Wednesday 08/24/22
Wednesday 08/17/22 Thursday 08/18/22 Friday 08/19/22Monday 08/15/22 Tuesday 08/16/22
Monday 08/29/22 Tuesday 08/30/22
Thursday 08/25/22 Friday 08/26/22
Thursday 09/01/22 Friday 09/02/22Wednesday 08/31/22
68
15
Westbound AM Peak - I-15 North to County Line
AM Time Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS
0400 - 0500 $3.15 155 462 617 B $3.15 134 388 522 B $3.15 145 427 572 B $3.15 150 431 581 B $3.15 103 397 500 B
0500 - 0600 $7.30 223 909 1,132 D $7.30 231 979 1,210 E $7.30 235 941 1,176 D $7.30 214 896 1,110 D $5.65 143 791 934 C
0600 - 0700 $9.40 210 1138 1,348 E $9.40 209 1125 1,334 E $9.40 203 1117 1,320 E $9.40 198 1,035 1,233 E $7.30 133 904 1,037 D
0700 - 0800 $9.40 198 1065 1,263 E $9.40 161 1027 1,188 D $9.40 119 1080 1,199 D $9.40 163 972 1,135 D $7.30 122 840 962 C
0800 - 0900 $7.30 112 889 1,001 D $7.30 142 1043 1,185 D $7.30 126 998 1,124 D $7.30 129 944 1,073 D $5.65 118 639 757 B
0900 - 1000 $5.65 147 704 851 C $5.65 157 793 950 C $5.65 134 777 911 C $5.65 176 781 957 C $3.15 166 692 858 C
AM Time Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS
0400 - 0500 $3.15 156 443 599 B $3.15 164 458 622 B $3.15 157 438 595 B $3.15 147 432 579 B $3.15 112 414 526 B
0500 - 0600 $7.30 211 956 1,167 D $7.30 182 983 1,165 D $7.30 204 942 1,146 D $7.30 210 962 1,172 D $5.65 194 819 1,013 D
0600 - 0700 $9.40 215 1,024 1,239 E $9.40 152 1,156 1,308 E $9.40 204 1,076 1,280 E $9.40 195 1,105 1,300 E $7.30 164 931 1,095 D
0700 - 0800 $9.40 153 1,040 1,193 D $9.40 118 1,057 1,175 D $9.40 159 1,040 1,199 D $9.40 155 948 1,103 D $7.30 129 816 945 C
0800 - 0900 $7.30 136 918 1,054 D $7.30 139 1,124 1,263 E $7.30 131 1,034 1,165 D $7.30 93 1,063 1,156 D $5.65 106 837 943 C
0900 - 1000 $5.65 135 652 787 B $5.65 122 782 904 C $5.65 139 893 1,032 D $5.65 133 855 988 C $3.15 144 840 984 C
AM Time Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS
0400 - 0500 $3.15 169 496 665 B $3.15 160 458 618 B $3.15 172 437 609 B $3.15 165 472 637 B $3.15 132 362 494 B
0500 - 0600 $7.30 209 957 1,166 D $7.30 230 1,002 1,232 E $7.30 225 982 1,207 E $7.30 232 944 1,176 D $5.65 196 801 997 C
0600 - 0700 $9.40 233 1,031 1,264 E $9.40 157 1,152 1,309 E $9.40 231 1,070 1,301 E $9.40 221 1,218 1,439 F $7.30 191 897 1,088 D
0700 - 0800 $9.40 152 994 1,146 D $9.40 134 1,097 1,231 E $9.40 218 1,169 1,387 E $9.40 174 1,252 1,426 F $7.30 166 921 1,087 D
0800 - 0900 $7.30 111 951 1,062 D $7.30 94 1,050 1,144 D $7.30 122 1,049 1,171 D $7.30 128 1,175 1,303 E $5.65 111 854 965 C
0900 - 1000 $5.65 141 775 916 C $5.65 116 916 1,032 D $5.65 98 896 994 C $5.65 118 1,033 1,151 D $3.15 125 751 876 C
AM Time Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS
0400 - 0500 $3.15 153 467 620 B $3.15 163 479 642 B $3.15 170 479 649 B $3.15 153 472 625 B $3.15 124 397 521 B
0500 - 0600 $7.30 251 1,035 1,286 E $7.30 247 1,014 1,261 E $7.30 231 992 1,223 E $7.30 223 947 1,170 D $5.65 205 909 1,114 D
0600 - 0700 $9.40 251 1,140 1,391 E $9.40 231 1,142 1,373 E $9.40 234 1,159 1,393 E $9.40 234 1,174 1,408 F $7.30 224 937 1,161 D
0700 - 0800 $9.40 174 1,178 1,352 E $9.40 224 1,179 1,403 F $9.40 207 1,198 1,405 F $9.40 202 1,151 1,353 E $7.30 161 922 1,083 D
0800 - 0900 $7.30 128 1,020 1,148 D $7.30 125 1,149 1,274 E $7.30 98 1,148 1,246 E $7.30 132 1,094 1,226 E $5.65 102 899 1,001 D
0900 - 1000 $5.65 139 893 1,032 D $5.65 103 993 1,096 D $5.65 105 841 946 C $5.65 128 885 1,013 D $3.15 129 839 968 C
AM Time Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS
0400 - 0500 $3.15 162 473 635 B $3.15 174 477 651 B $3.15 147 463 610 B
0500 - 0600 $7.30 218 1,020 1,238 E $7.30 267 999 1,266 E $7.30 241 982 1,223 E
0600 - 0700 $9.40 251 1,100 1,351 E $9.40 247 1,165 1,412 F $9.40 259 1,138 1,397 E
0700 - 0800 $9.40 187 1,117 1,304 E $9.40 208 1,254 1,462 F $9.40 201 1,174 1,375 E
0800 - 0900 $7.30 109 993 1,102 D $7.30 113 1,153 1,266 E $7.30 138 1,132 1,270 E
0900 - 1000 $5.65 97 682 779 B $5.65 130 990 1,120 D $5.65 107 971 1,078 D
Thursday 08/04/22 Friday 08/05/22Monday 08/01/22 Tuesday 08/02/22 Wednesday 08/03/22
Monday 08/15/22 Tuesday 08/16/22 Wednesday 08/17/22
Wednesday 08/10/22 Thursday 08/11/22 Friday 08/12/22Monday 08/08/22 Tuesday 08/09/22
Monday 08/22/22 Tuesday 08/23/22
Thursday 08/18/22 Friday 08/19/22
Thursday 09/01/22 Friday 09/02/22Monday 08/29/22 Tuesday 08/30/22 Wednesday 08/31/22
Wednesday 08/24/22 Thursday 08/25/22 Friday 08/26/22
69
16
RCTC OPERATIONAL HIGHLIGHTS
On-Road Operations
RCTC Freeway Service Patrol responded to 79 calls during the month of August. Of those
calls, 57 were to assist disabled vehicles, nine calls to remove debris, and 13 were in
response to accidents that affected the 91 EL.
70
17
FINANCIAL HIGHLIGHTS RCTC
RCTC 91 Express Lanes
Operating Statement
8/31/2022
Description Budget Dollar $ Percent (%)
Operating revenues:
Toll Revenue 10,065,185.87$ 9,594,333.33$ 470,852.54$ 4.9
Fee Revenue 720,425.53 1,079,800.00 (359,374.47) (33.3)
Total operating revenues 10,785,611.40 10,674,133.33 111,478.07 1.0
Operating expenses:
Salaries and Benefits 108,399.63 134,250.00 25,850.37 19.3
Legal Services 1,880.10 58,333.33 56,453.23 96.8
Advisory Services 236.02 12,666.67 12,430.65 98.1
Audit and Accounting Fees 3,035.50 6,250.00 3,214.50 51.4
Service Fees (814.88) 2 2,166.67 2,981.55 137.6
Other Professional Services 32,735.53 207,500.00 174,764.47 84.2
Lease Expense 31,440.66 55,616.67 24,176.01 43.5
Operations 94,604.83 775,333.33 680,728.50 87.8
Utilities (194.50) 2 12,100.00 12,294.50 101.6
Supplies and Materials 60.28 983.33 923.05 93.9
Membership and Subscription Fees - 5,500.00 5,500.00 100.0
Office Equipment & Furniture (Non-Capital) - 13,333.33 13,333.33 100.0
Maintenance/Repairs 51,192.44 73,333.33 22,140.89 30.2
Training Seminars and Conferences (166.25) 2 1,333.33 1,499.58 112.5
Transportation Expenses - 483.33 483.33 100.0
Lodging - 416.67 416.67 100.0
Meals - 500.00 500.00 100.0
Other Staff Expenses - 83.33 83.33 100.0
Advertising - 25,000.00 25,000.00 100.0
Program Management 3,455.47 8,733.33 5,277.86 60.4
Program Operations (1,231,721.01) 2 1,389,783.33 2,621,504.34 188.6
Litigation Settlement - - - N/A
Furniture & Equipment 3,965.57 12,500.00 8,534.43 68.3
Improvements - 6,666.67 6,666.67 100.0
Bad Debt Expense - - - N/A
Total operating expenses (901,890.61) 2,802,866.67 3,704,757.28 132.2
Operating income (loss)11,687,502.01 7,871,266.67 3,816,235.34 48.5
Nonoperating revenues (expenses):
Interest Revenue 325,545.90 18,700.00 306,845.90 (1,640.9)
Other Miscellaneous Revenue - - - N/A
Loss on Refunding - - - N/A
Principal Expense - - - N/A
Interest Expense - (3,700,166.67) 3,700,166.67 (100.0)
Total nonoperating revenues (expenses)325,545.90 (3,681,466.67) 4,007,012.57 108.8
Transfers In - - - N/A
Transfers Out - (207,450.00) 207,450.00 (100.0)
Net income (loss) 12,013,047.91$ 3,982,350.00$ 8,030,697.91$ 201.7
1 Unaudited
2 Negatives are the result of FY22 accruals
YTD as of : YTD Variance
Actual1
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18
JOINT AGENCY TRIP AND REVENUE STATISTICS
JOINT AGENCY TRAFFIC STATISTICS
MULTI AGENCY TRIP AND REVENUE STATISTICS
MONTH ENDING August 31, 2022
MTD
Transactions by
Agency
Transactions
Using Both
Segments
% Using Both
Segments Revenue
Westbound
OCTA 883,740 640,816 73% $2,524,870
RCTC 794,495 640,816 81% $3,442,314
Eastbound
OCTA 858,112 600,384 70% $2,977,100
RCTC 688,091 600,384 87% $2,475,605
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19
JOINT AGENCY PERFORMANCE MEASURES
REPORTING
REQUIREMENT
REPORTING
PERIOD
PERFORMANCE STANDARD AUGUST 2022
PERFORMANCE
Customer Service
Service Level /Speed of
Answer
Monthly 80% answered within 60 seconds 58% answered
within 60 seconds
Abandon Percentage Monthly 4 % <= 4.8%
Customer Satisfaction Score Monthly 4.5=> 4.91
First Contact Resolution Monthly 85% of calls resolved on the first
contact
91%
Timeliness of Case
Resolution
Monthly 90% of cases resolved in one (1)
business day
96%
Monthly 98% of cases resolved within five (5)
business days
97%
Mail Performance
Processing Returned Mail Monthly Per business day in which 90% of
returned mail is processed within
three (3) business days
100%
Monthly Per Business Day in which 100% of
returned mail is not processed within
ten (10) business days
100%
Research and resolve
unidentified Payments
Monthly 100% of all unidentified payments are
completely and accurately resolved
within five (5) business days
100%
Payment Processing Monthly Per business day in which 100% of
payments are processed within two
(2) business days
100%
Accounting
Customer Refunds
Processed
Monthly Per business day in which 100% of all
refunds are not completely and
accurately issued within five (5)
business days
74%%
Key Performance Indicators for service level, abandoned calls, case resolution, and customer refunds processed were not
achieved due to increased call volumes and staffing shortages for customer service representatives. Cofiroute is continuously
recruiting customer service representatives to meet the increasing service demands.
JOINT AGENCY TRANSPONDER DISTRIBUTION
Tags % o f T otal T ags % o f T otal
Issued
To New Accounts 237 2.5% 188 2.3% 213 2.4%
Additional Tags to Existing Accounts 9,180 97.5% 7,955 97.7% 8,568 97.6%
Replacement Transponders 0 0.0% 0 0.0% 0 0.0%
Total Issued 9,417 8,143 8,780
Returned
Account Closures
Accounts Dow nsizing
Defective Transponders
Total Returned
6C TRANSPONDER DISTRIBUTION August-22 July-22 FY 2022-23
Average To-Date
73
20
At the end of August 2022, the 91 EL had 163,618 active customer accounts, and 639,503
transponders classified as assigned.
Number of Accounts by FY
As of August 31, 2022
74
Orange County Transportation Authority
Riverside County Transportation Commission
Status Report
September 2022
As of September 30, 2022
ATTACHMENT 3
75
2
Table of Contents
Operations Overview OCTA ............................................................................................ 3
Traffic and Revenue Statistics for OCTA ......................................................................... 3
OCTA Traffic and Revenue Summary ............................................................................. 5
OCTA Peak-Hour Volumes…………………………………………………………………… 6
OCTA Eastbound Peak-Hour Volumes ........................................................................... 6
OCTA Westbound Peak-Hour Volumes .......................................................................... 7
Financial Highlights OCTA .............................................................................................. 8
Operations Overview RCTC ............................................................................................ 9
Traffic and Revenue Statistics for RCTC ......................................................................... 9
RCTC Traffic and Revenue Summary ........................................................................... 11
RCTC Peak-Hour Volumes ........................................................................................... 12
RCTC Eastbound Peak-Hour Volumes ......................................................................... 12
RCTC Westbound Peak-Hour Volumes ........................................................................ 14
RCTC Operational Highlights ........................................................................................ 16
Financial Highlights RCTC ............................................................................................ 17
Joint Agency Trip and Revenue Statistics ..................................................................... 18
Joint Agency Traffic Statistics ....................................................................................... 18
Joint Agency Performance Measures ............................................................................ 19
Joint Agency Transponder Distribution .......................................................................... 19
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3
OPERATIONS OVERVIEW OCTA
TRAFFIC AND REVENUE STATISTICS FOR OCTA
Total traffic volume on the 91 Express Lanes (91 EL) for September 2022 was 1,643,906.
This represents a daily average of 54,797 vehicles. This is a 1.4 percent decrease in total
traffic volume from the same period last year, which totaled 1,667,305. Potential toll
revenue for September was $5,327,998, which represents an increase of 1.5 percent from
the prior year’s total of $5,247,366. Carpool percentage for September was 22.8 percent
as compared to the previous year’s rate of 21.9 percent.
Month-to-date (MTD) traffic and revenue data is summarized in the table below. The
following trip and revenue statistics tables represent all trips taken on the Orange County
Transportation Authority (OCTA) 91 EL and associated potential revenue for the month
of September 2022.
Current MTD as of September 30, 2022
Trips
SEP-22
MTD
Actual
SEP-21
MTD
Actual
Yr-to-Yr
%
Variance
Full Toll Lanes 1,268,631 1,301,798 (2.5%)
3+ Lanes 375,275 365,507 2.7%
Total Gross Trips 1,643,906 1,667,305 (1.4%)
Revenue
Full Toll Lanes $5,266,765 $5,197,519 1.3%
3+ Lanes $61,233 $49,847 22.8%
Total Gross Revenue $5,327,998 $5,247,366 1.5%
Average Revenue per Trip
Average Full Toll Lanes $4.15 $3.99 4.0%
Average 3+ Lanes $0.16 $0.14 14.3%
Average Gross Revenue $3.24 $3.15 2.9%
77
4
The 2023 fiscal year-to-date (YTD) traffic volume decreased by 2 percent and potential
toll revenue remained the same when compared with the same period the prior year. YTD
average revenue per trip is $3.15.
Fiscal YTD traffic and revenue data are summarized in the table below. The following trip
and revenue statistics tables represent all trips taken on the OCTA 91 EL and associated
potential revenue for the months of July 2022 through September 2022.
Fiscal Year (FY) 2021-22 YTD as of September 30, 2022
Trips
FY 2022-23
YTD Actual
FY 2021-22
YTD Actual
Yr-to-Yr
%
Variance
Full Toll Lanes 3,817,140 3,960,499 (3.6%)
3+ Lanes 1,199,235 1,157,678 3.6%
Total Gross Trips 5,016,375 5,118,177 (2.0%)
Revenue
Full Toll Lanes $15,621,187 $15,657,217 (0.2%)
3+ Lanes $180,555 $150,861 19.7%
Total Gross Revenue $15,801,742 $15,808,078 0.0%
Average Revenue per Trip
Average Full Toll Lanes $4.09 $3.95 3.5%
Average 3+ Lanes $0.15 $0.13 15.4%
Average Gross Revenue $3.15 $3.09 1.9%
78
5
OCTA Traffic and Revenue Summary
The chart below reflects the total trips breakdown between full toll trips and
high-occupancy vehicle (HOV3+) trips for fiscal year (FY) 2022-23 on a monthly basis.
The chart below reflects the gross potential revenue breakdown between full toll trips and
HOV3+ trips for FY 2022-23 on a monthly basis.
79
6
OCTA PEAK-HOUR VOLUMES
Peak-hour traffic in the eastbound and westbound directions reached or exceeded 90
percent of defined capacity 13 times during the month of September 2022. As
demonstrated on the next chart, westbound peak-hour traffic volumes top out at 94
percent of defined capacity.
OCTA EASTBOUND PEAK-HOUR VOLUMES
PM Time Price HOV Vol. Cap. Price HOV Vol. Cap. Price HOV Vol. Cap. Price HOV Vol. Cap. Price HOV Vol. Cap.
1400 - 1500 $7.70 433 2,836 83% $8.60 540 2,818 83%
1500 - 1600 $7.45 460 2,852 84% $8.15 516 2,766 81%
1600 - 1700 $7.00 444 2,906 85% $6.95 585 2,827 83%
1700 - 1800 $6.70 404 2,832 83% $6.95 543 2,425 71%
1800 - 1900 $4.50 485 2,667 78% $6.95 608 2,384 70%
1900 - 2000 $5.75 559 2,400 71% $6.45 540 1,813 53%
PM Time Price HOV Vol. Cap. Price HOV Vol. Cap. Price HOV Vol. Cap. Price HOV Vol. Cap. Price HOV Vol. Cap.
1400 - 1500 $4.75 438 1,145 34% $5.30 338 2,524 74% $5.30 400 2,863 84% $7.70 363 2,709 80% $8.60 419 2,633 77%
1500 - 1600 $4.75 442 1,106 33%$5.75 469 3,058 90%$7.45 434 2,965 87% $7.45 488 2,920 86% $8.15 482 2,633 77%
1600 - 1700 $4.75 382 964 28% $5.25 424 2,902 85% $6.50 398 2,813 83% $7.00 423 2,731 80% $6.95 511 2,742 81%
1700 - 1800 $4.75 418 941 28% $4.90 423 2,799 82% $5.40 427 2,826 83% $6.70 470 2,982 88% $6.95 472 2,611 77%
1800 - 1900 $4.75 465 1,045 31% $4.05 502 2,733 80% $4.05 538 2,900 85% $4.50 501 3,002 88% $6.95 522 2,563 75%
1900 - 2000 $4.75 496 1,091 32% $3.95 515 2,290 67% $3.95 475 2,300 68% $5.75 499 2,249 66% $6.45 636 2,340 69%
PM Time Price HOV Vol. Cap. Price HOV Vol. Cap. Price HOV Vol. Cap. Price HOV Vol. Cap. Price HOV Vol. Cap.
1400 - 1500 $5.30 343 2,649 78% $5.30 371 2,773 82% $5.30 376 2,838 83% $7.70 425 2,933 86% $8.60 453 2,872 84%
1500 - 1600 $5.65 432 2,915 86% $5.75 450 2,923 86%$7.45 515 3,127 92%$7.45 447 2,849 84% $8.15 526 2,814 83%
1600 - 1700 $5.10 437 2,897 85% $5.25 410 2,787 82% $6.50 403 2,829 83% $7.00 460 2,918 86% $6.95 471 2,735 80%
1700 - 1800 $4.95 441 2,803 82% $4.90 436 2,824 83% $5.40 413 2,851 84% $6.70 464 2,879 85% $6.95 517 2,845 84%
1800 - 1900 $5.65 555 2,766 81% $4.05 484 2,803 82% $4.05 554 2,954 87% $4.50 519 2,784 82% $6.95 573 2,548 75%
1900 - 2000 $3.95 439 1,830 54% $3.95 547 2,437 72% $3.95 545 2,365 70% $5.75 586 2,589 76% $6.45 608 2,375 70%
PM Time Price HOV Vol. Cap. Price HOV Vol. Cap. Price HOV Vol. Cap. Price HOV Vol. Cap. Price HOV Vol. Cap.
1400 - 1500 $5.30 368 2,587 76% $5.30 401 2,792 82% $5.30 465 2,918 86% $7.70 424 2,923 86% $8.60 283 1,785 53%
1500 - 1600 $5.65 468 2,874 85% $5.75 442 2,924 86% $7.45 466 2,926 86% $7.45 477 2,839 84% $8.15 515 2,762 81%
1600 - 1700 $5.10 469 2,894 85% $5.25 411 2,971 87% $6.50 454 2,918 86% $7.00 450 2,890 85% $6.95 553 2,776 82%
1700 - 1800 $4.95 408 2,969 87% $4.90 423 2,829 83% $5.40 453 2,862 84% $6.70 480 2,852 84% $6.95 522 2,772 82%
1800 - 1900 $5.65 519 2,619 77% $4.05 514 2,845 84% $4.05 488 2,727 80% $4.50 515 2,698 79% $6.95 582 2,727 80%
1900 - 2000 $3.95 428 1,821 54% $3.95 579 2,456 72% $3.95 557 2,486 73% $5.75 620 2,701 79% $6.45 558 2,247 66%
PM Time Price HOV Vol. Cap. Price HOV Vol. Cap. Price HOV Vol. Cap. Price HOV Vol. Cap. Price HOV Vol. Cap.
1400 - 1500 $5.30 460 2,860 84% $5.30 377 2,757 81% $5.30 415 2,998 88% $7.70 433 2,979 88% $8.60 425 2,820 83%
1500 - 1600 $5.65 531 2,943 87% $5.75 417 2,885 85% $7.45 474 2,902 85%$7.45 474 3,059 90%$8.15 551 2,908 86%
1600 - 1700 $5.10 495 2,883 85% $5.25 455 3,028 89% $6.50 410 2,807 83% $7.00 428 2,879 85% $6.95 529 2,819 83%
1700 - 1800 $4.95 446 2,841 84% $4.90 399 2,784 82% $5.40 430 2,890 85% $6.70 430 2,753 81% $6.95 439 2,579 76%
1800 - 1900 $5.65 562 2,624 77% $4.05 527 2,847 84% $4.05 534 2,783 82% $4.50 513 2,748 81% $6.95 637 2,823 83%
1900 - 2000 $3.95 499 1,835 54% $3.95 523 2,278 67% $3.95 590 2,658 78% $5.75 592 2,687 79% $6.45 610 2,187 64%
Thursday 09/01/22 Friday 09/02/22
Monday 09/05/22 Tuesday 09/06/22 Wednesday 09/07/22
Monday 08/29/22 Tuesday 08/30/22 Wednesday 08/31/22
Thursday 09/08/22 Friday 09/09/22
Monday 09/12/22 Tuesday 09/13/22 Wednesday 09/14/22 Thursday 09/15/22 Friday 09/16/22
Monday 09/19/22 Tuesday 09/20/22 Wednesday 09/21/22 Thursday 09/22/22 Friday 09/23/22
Monday 09/26/22 Tuesday 09/27/22 Wednesday 09/28/22 Thursday 09/29/22 Friday 09/30/22
80
7
OCTA WESTBOUND PEAK-HOUR VOLUMES
AM Time Price HOV Vol. Cap. Price HOV Vol. Cap. Price HOV Vol. Cap. Price HOV Vol. Cap. Price HOV Vol. Cap.
0400 - 0500 $3.25 426 1,159 34% $3.25 337 989 29%
0500 - 0600 $5.25 680 2,470 73% $5.25 549 2,094 62%
0600 - 0700 $5.45 666 3,027 89% $5.45 547 2,541 75%
0700 - 0800 $5.95 618 2,869 84% $5.80 489 2,390 70%
0800 - 0900 $5.95 303 2,537 75% $5.60 268 1,900 56%
0900 - 1000 $5.95 305 2,489 73% $4.85 289 1,919 56%
AM Time Price HOV Vol. Cap. Price HOV Vol. Cap. Price HOV Vol. Cap. Price HOV Vol. Cap. Price HOV Vol. Cap.
0400 - 0500 $1.80 52 127 4% $3.15 437 1,240 36% $3.15 440 1,287 38% $3.15 422 1,222 36% $3.25 328 1,027 30%
0500 - 0600 $1.80 83 205 6% $5.10 722 2,881 85% $5.10 672 2,573 76% $5.10 687 2,589 76% $5.00 643 2,331 69%
0600 - 0700 $2.70 82 294 9% $5.30 639 3,034 89% $5.30 646 3,032 89% $5.30 650 3,028 89% $5.25 604 2,742 81%
0700 - 0800 $2.70 120 358 11%$5.80 605 3,080 91%$5.80 627 2,930 86%$5.80 645 3,043 90%$5.80 551 2,659 78%
0800 - 0900 $2.70 224 668 20% $5.30 340 2,784 82% $5.30 331 2,810 83% $5.30 330 2,591 76% $5.25 280 2,245 66%
0900 - 1000 $3.90 395 1,147 34% $4.20 286 2,709 80% $4.20 270 2,566 75% $4.20 300 2,386 70% $4.35 254 1,907 56%
AM Time Price HOV Vol. Cap. Price HOV Vol. Cap. Price HOV Vol. Cap. Price HOV Vol. Cap. Price HOV Vol. Cap.
0400 - 0500 $3.15 418 1,227 36% $3.15 431 1,226 36% $3.15 421 1,227 36% $3.15 434 1,158 34% $3.25 353 1,002 29%
0500 - 0600 $5.10 700 2,692 79% $5.10 693 2,686 79% $5.10 769 2,712 80% $5.10 736 2,686 79% $5.00 606 2,256 66%
0600 - 0700 $5.30 657 3,008 88%$5.30 697 3,156 93%$5.30 670 2,979 88% $5.30 620 2,828 83% $5.25 621 2,733 80%
0700 - 0800 $5.80 644 2,957 87%$5.80 636 3,054 90% $5.80 672 3,106 91%$5.80 608 2,553 75% $5.80 555 2,636 78%
0800 - 0900 $5.30 320 2,566 75% $5.30 321 2,797 82% $5.30 339 2,758 81% $5.30 383 2,869 84% $5.25 242 1,991 59%
0900 - 1000 $4.20 283 2,186 64% $4.20 259 2,180 64% $4.20 277 2,474 73% $4.20 331 2,586 76% $4.35 297 2,137 63%
AM Time Price HOV Vol. Cap. Price HOV Vol. Cap. Price HOV Vol. Cap. Price HOV Vol. Cap. Price HOV Vol. Cap.
0400 - 0500 $3.15 378 1,195 35% $3.15 419 1,255 37% $3.15 417 1,236 36% $3.15 404 1,176 35% $3.25 366 1,076 32%
0500 - 0600 $5.10 733 2,680 79% $5.10 753 2,874 85% $5.10 748 2,753 81% $5.10 753 2,770 81% $5.00 628 2,366 70%
0600 - 0700 $5.30 617 3,001 88%$5.30 682 3,193 94% $5.30 640 3,106 91% $5.30 684 3,071 90%$5.25 607 2,771 82%
0700 - 0800 $5.80 647 3,007 88%$5.80 653 3,120 92%$5.80 625 3,005 88% $5.80 601 2,895 85% $5.80 514 2,451 72%
0800 - 0900 $5.30 320 2,534 75% $5.30 292 2,590 76% $5.30 341 2,690 79% $5.30 310 2,467 73% $5.25 240 1,978 58%
0900 - 1000 $4.20 324 2,413 71% $4.20 270 2,457 72% $4.20 279 2,285 67% $4.20 288 2,249 66% $4.35 273 1,820 54%
AM Time Price HOV Vol. Cap. Price HOV Vol. Cap. Price HOV Vol. Cap. Price HOV Vol. Cap. Price HOV Vol. Cap.
0400 - 0500 $3.15 430 1,248 37% $3.15 410 1,193 35% $3.15 403 1,187 35% $3.15 411 1,181 35% $3.25 359 1,028 30%
0500 - 0600 $5.10 682 2,618 77% $5.10 768 2,708 80% $5.10 770 2,786 82% $5.10 763 2,744 81% $5.00 668 2,417 71%
0600 - 0700 $5.30 639 3,028 89%$5.30 654 3,044 90%$5.30 653 2,953 87% $5.30 654 2,933 86% $5.25 593 2,664 78%
0700 - 0800 $5.80 648 2,881 85% $5.80 645 2,922 86% $5.80 624 2,905 85% $5.80 573 2,621 77% $5.80 592 2,459 72%
0800 - 0900 $5.30 359 2,440 72% $5.30 305 2,650 78% $5.30 319 2,566 75% $5.30 282 2,164 64% $5.25 286 1,944 57%
0900 - 1000 $4.20 424 2,330 69% $4.20 301 2,446 72% $4.20 280 2,396 70% $4.20 278 2,193 65% $4.35 313 1,955 58%
Monday 08/29/22 Tuesday 08/30/22 Wednesday 08/31/22 Thursday 09/01/22 Friday 09/02/22
Monday 09/05/22 Tuesday 09/06/22 Wednesday 09/07/22 Thursday 09/08/22 Friday 09/09/22
Monday 09/12/22 Tuesday 09/13/22 Wednesday
Monday 09/19/22 Tuesday 09/20/22 Wednesday
09/28/22
Thursday 09/15/22 Friday 09/16/22
09/21/22
Thursday 09/29/22 Friday 09/30/22
Thursday 09/22/22 Friday 09/23/22
09/14/22
Monday 09/26/22 Tuesday 09/27/22 Wednesday
81
8
FINANCIAL HIGHLIGHTS OCTA
Capital Asset Activity
During the three months ending September 30, 2022, capital asset activities included
payment of $195,292 attributing to the Electronic Toll and Traffic Management system
project.
82
9
OPERATIONS OVERVIEW RCTC
TRAFFIC AND REVENUE STATISTICS FOR RCTC
Total traffic volume on the 91 EL for September 2022 was 1,355,408. This represents a
daily average of 45,180 vehicles. This is a 5.1 percent decrease in total traffic volume
from the same period last year, which totaled 1,428,960. Potential toll revenue for
September was $5,560,312, which represents an increase of 5.9 percent from the prior
year’s total of $5,249,910. Carpool percentage for September was 21.6 percent as
compared to the previous year’s rate of 20.3 percent.
MTD traffic and revenue data is summarized in the table below. The following trip and
revenue statistics tables represent all trips taken on the Riverside County Transportation
Commission (RCTC) 91 EL and associated potential revenue for the month of
September 2022.
Current MTD as of September 30, 2022
Trips
SEP-22
MTD
Actual
Stantec
MTD
Projected
#
Variance
%
Variance
SEP-21
MTD
Actual
Yr-to-Yr
%
Variance
Full Toll Lanes 1,062,709 912,286 150,423 16.5% 1,138,339 (6.6%)
3+ Lanes 292,699 330,571 (37,872) (11.5%)290,621 0.7%
Total Gross Trips 1,355,408 1,242,857 112,551 9.1% 1,428,960 (5.1%)
Revenue
Full Toll Lanes $5,511,833 $4,360,143 $1,151,690 26.4% $5,209,051 5.8%
3+ Lanes $48,479 $0 $48,479 $40,859 18.6%
Total Gross Revenue $5,560,312 $4,360,143 $1,200,169 27.5% $5,249,910 5.9%
Average Revenue per Trip
Average Full Toll Lanes $5.19 $4.78 $0.41 8.6% $4.58 13.3%
Average 3+ Lanes $0.17 $0.00 $0.17 $0.14 21.4%
Average Gross Revenue $4.10 $3.51 $0.59 16.8% $3.67 11.7%
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10
The 2023 fiscal year-to-date (YTD) traffic volume decreased by 3.3 percent and potential
toll revenue increased by 8 percent, when compared with the same period the prior year.
YTD average revenue per trip is $3.96.
Fiscal YTD traffic and revenue data are summarized in the table below. The following trip
and revenue statistics tables represent all trips taken on the RCTC 91 EL and associated
potential revenue for the months of July 2022 through September 2022.
Fiscal Year (FY) 2021-22 YTD as of September 30, 2022
Trips
FY 2022-23
YTD
Actual
Stantec
YTD
Projected
#
Variance
%
Variance
FY 2021-22
YTD
Actual
Yr-to-Yr
%
Variance
Full Toll Lanes 3,250,905 2,811,314 439,591 15.6% 3,443,802 (5.6%)
3+ Lanes 967,392 1,013,714 (46,322) (4.6%)917,225 5.5%
Total Gross Trips 4,218,297 3,825,028 393,269 10.3% 4,361,027 (3.3%)
Revenue
Full Toll Lanes $16,568,401 $13,403,229 $3,165,172 23.6% $15,340,215 8.0%
3+ Lanes $141,913 $0 $141,913 $127,960 10.9%
Total Gross Revenue $16,710,314 $13,403,229 $3,307,085 24.7% $15,468,175 8.0%
Average Revenue per Trip
Average Full Toll Lanes $5.10 $4.77 $0.33 6.9% $4.45 14.6%
Average 3+ Lanes $0.15 $0.00 $0.15 $0.14 7.1%
Average Gross Revenue $3.96 $3.50 $0.46 13.1% $3.55 11.5%
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11
RCTC Traffic and Revenue Summary
The chart below reflects the total trips broken down between full toll lanes and HOV3+
lanes for FY 2022-23 on a monthly basis.
The chart below reflects the gross potential revenue breakdown between full toll lanes
and HOV3+ lanes for FY 2022-23 on a monthly basis.
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12
RCTC PEAK-HOUR VOLUMES
In September, no toll rates were adjusted. RCTC evaluates traffic volumes for peak-
period hours and adjusts rates according to the toll rate policy.
RCTC EASTBOUND PEAK-HOUR VOLUMES
Eastbound PM Peak - County Line to McKinley
PM Time Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS
1400 - 1500 $12.75 243 1,184 1,427 F $27.90 356 922 1,278 E
1500 - 1600 $17.30 281 935 1,216 E $27.60 356 920 1,276 E
1600 - 1700 $8.05 231 1,011 1,242 E $16.25 389 869 1,258 E
1700 - 1800 $5.65 211 985 1,196 D $7.35 275 836 1,111 D
1800 - 1900 $5.65 263 980 1,243 E $4.45 294 856 1,150 D
1900 - 2000 $5.65 285 838 1,123 D $4.45 260 662 922 C
PM Time Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS
1400 - 1500 $2.40 216 345 561 B $7.35 180 980 1,160 D $9.55 215 1,056 1,271 E $12.75 182 1,117 1,299 E $27.90 214 933 1,147 D
1500 - 1600 $2.40 206 315 521 B $10.20 272 987 1,259 E $13.40 222 1,010 1,232 E $17.30 266 917 1,183 D $27.60 261 899 1,160 D
1600 - 1700 $2.40 201 282 483 B $5.65 207 965 1,172 D $5.65 205 907 1,112 D $8.05 207 896 1,103 D $16.25 259 913 1,172 D
1700 - 1800 $2.40 192 274 466 B $5.65 195 901 1,096 D $5.65 205 954 1,159 D $5.65 215 975 1,190 D $7.35 239 960 1,199 D
1800 - 1900 $2.40 234 299 533 B $5.65 233 821 1,054 D $5.65 245 935 1,180 D $5.65 272 951 1,223 E $5.65 259 945 1,204 E
1900 - 2000 $2.40 215 296 511 B $4.45 223 760 983 C $4.45 206 799 1,005 D $5.65 214 818 1,032 D $4.45 293 899 1,192 D
PM Time Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS
1400 - 1500 $5.65 170 1,063 1,233 E $7.35 174 1,049 1,223 E $9.55 214 1,091 1,305 F $12.75 214 1,141 1,355 F $27.90 238 1,045 1,283 E
1500 - 1600 $8.05 238 999 1,237 E $10.20 241 950 1,191 D $13.40 241 995 1,236 E $17.30 236 1,001 1,237 E $27.60 305 940 1,245 E
1600 - 1700 $5.65 213 920 1,133 D $5.65 185 937 1,122 D $5.65 196 942 1,138 D $8.05 237 1,000 1,237 E $16.25 263 945 1,208 E
1700 - 1800 $5.65 195 911 1,106 D $5.65 231 928 1,159 D $5.65 224 994 1,218 E $5.65 197 942 1,139 D $7.35 263 977 1,240 E
1800 - 1900 $5.65 249 840 1,089 D $5.65 260 920 1,180 D $5.65 235 944 1,179 D $5.65 259 936 1,195 D $5.65 303 934 1,237 E
1900 - 2000 $2.40 173 589 762 B $4.45 263 819 1,082 D $4.45 235 820 1,055 D $5.65 297 857 1,154 D $4.45 294 841 1,135 D
PM Time Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS
1400 - 1500 $5.65 190 955 1,145 D $7.35 193 1,017 1,210 E $9.55 243 1,068 1,311 F $12.75 218 1,061 1,279 E $27.90 216 944 1,160 D
1500 - 1600 $8.05 236 934 1,170 D $10.20 233 993 1,226 E $13.40 245 934 1,179 D $17.30 248 882 1,130 D $27.60 236 773 1,009 D
1600 - 1700 $5.65 224 943 1,167 D $5.65 206 1,019 1,225 E $5.65 205 974 1,179 D $8.05 219 950 1,169 D $16.25 346 1,105 1,451 F
1700 - 1800 $5.65 207 939 1,146 D $5.65 199 926 1,125 D $5.65 208 942 1,150 D $5.65 229 985 1,214 E $7.35 306 920 1,226 E
1800 - 1900 $5.65 217 841 1,058 D $5.65 211 882 1,093 D $5.65 232 882 1,114 D $5.65 228 916 1,144 D $5.65 319 1,010 1,329 F
1900 - 2000 $2.40 211 619 830 C $4.45 252 803 1,055 D $4.45 259 782 1,041 D $5.65 311 973 1,284 E $4.45 274 863 1,137 D
PM Time Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS
1400 - 1500 $5.65 204 1,006 1,210 E $7.35 187 1,052 1,239 E $9.55 208 1,110 1,318 F $12.75 196 1,091 1,287 E $27.90 215 1,012 1,227 E
1500 - 1600 $8.05 230 987 1,217 E $10.20 239 978 1,217 E $13.40 254 975 1,229 E $17.30 265 987 1,252 E $27.60 304 920 1,224 E
1600 - 1700 $5.65 207 942 1,149 D $5.65 196 975 1,171 D $5.65 182 970 1,152 D $8.05 218 990 1,208 E $16.25 255 948 1,203 E
1700 - 1800 $5.65 201 923 1,124 D $5.65 211 904 1,115 D $5.65 204 931 1,135 D $5.65 214 941 1,155 D $7.35 245 952 1,197 D
1800 - 1900 $5.65 251 818 1,069 D $5.65 235 889 1,124 D $5.65 274 891 1,165 D $5.65 214 909 1,123 D $5.65 276 979 1,255 E
1900 - 2000 $2.40 215 626 841 C $4.45 236 753 989 C $4.45 249 848 1,097 D $5.65 290 992 1,282 E $4.45 263 829 1,092 D
Wednesday 09/28/22 Thursday 09/29/22 Friday 09/30/22Monday 09/26/22 Tuesday 09/27/22
Thursday 09/22/22 Friday 09/23/22Monday 09/19/22 Tuesday 09/20/22 Wednesday 09/21/22
Wednesday 09/14/22 Thursday 09/15/22 Friday 09/16/22Monday 09/12/22 Tuesday 09/13/22
Thursday 09/08/22 Friday 09/09/22Monday 09/05/22 Tuesday 09/06/22 Wednesday 09/07/22
Wednesday 08/31/22 Thursday 09/01/22 Friday 09/02/22Monday 08/29/22 Tuesday 08/30/22
86
13
Eastbound PM Peak - County Line to 15 SB Ontario
PM Time Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS
1400 - 1500 $5.65 107 716 823 C $5.65 148 527 675 B
1500 - 1600 $5.65 114 651 765 B $5.65 136 534 670 B
1600 - 1700 $5.65 110 647 757 B $3.15 153 505 658 B
1700 - 1800 $3.15 110 629 739 B $3.15 125 484 609 B
1800 - 1900 $3.15 134 609 743 B $3.15 157 507 664 B
1900 - 2000 $3.15 132 582 714 B $3.15 143 400 543 B
PM Time Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS
1400 - 1500 $2.10 126 212 338 A $5.65 90 680 770 B $5.65 112 753 865 C $5.65 117 792 909 C $5.65 113 660 773 B
1500 - 1600 $2.10 108 214 322 A $5.65 109 701 810 C $5.65 120 676 796 B $5.65 128 656 784 B $5.65 122 540 662 B
1600 - 1700 $2.10 83 205 288 A $5.65 108 651 759 B $5.65 108 650 758 B $5.65 107 603 710 B $3.15 121 539 660 B
1700 - 1800 $2.10 92 169 261 A $3.15 108 632 740 B $3.15 118 622 740 B $3.15 114 658 772 B $3.15 122 494 616 B
1800 - 1900 $2.10 131 169 300 A $3.15 136 586 722 B $3.15 150 670 820 C $3.15 151 697 848 C $3.15 120 517 637 B
1900 - 2000 $2.10 154 199 353 A $3.15 141 545 686 B $3.15 145 531 676 B $3.15 136 558 694 B $3.15 178 494 672 B
PM Time Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS
1400 - 1500 $5.65 123 681 804 C $5.65 111 725 836 C $5.65 104 786 890 C $5.65 113 821 934 C $5.65 134 735 869 C
1500 - 1600 $5.65 115 712 827 C $5.65 123 686 809 C $5.65 149 749 898 C $5.65 111 681 792 B $5.65 128 580 708 B
1600 - 1700 $3.15 111 685 796 B $5.65 112 610 722 B $5.65 108 688 796 B $5.65 113 695 808 C $3.15 134 560 694 B
1700 - 1800 $3.15 113 671 784 B $3.15 118 612 730 B $3.15 109 612 721 B $3.15 105 629 734 B $3.15 115 602 717 B
1800 - 1900 $3.15 152 631 783 B $3.15 154 661 815 C $3.15 175 700 875 C $3.15 132 628 760 B $3.15 152 515 667 B
1900 - 2000 $3.15 129 417 546 B $3.15 159 594 753 B $3.15 173 566 739 B $3.15 171 694 865 C $3.15 185 576 761 B
PM Time Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS
1400 - 1500 $5.65 104 681 785 B $5.65 115 731 846 C $5.65 134 809 943 C $5.65 120 751 871 C $5.65 105 614 719 B
1500 - 1600 $5.65 130 641 771 B $5.65 141 759 900 C $5.65 106 742 848 C $5.65 125 622 747 B $5.65 30 121 151 A
1600 - 1700 $3.15 120 641 761 B $5.65 106 700 806 C $5.65 128 690 818 C $5.65 109 607 716 B $3.15 164 733 897 C
1700 - 1800 $3.15 99 654 753 B $3.15 119 618 737 B $3.15 102 651 753 B $3.15 117 619 736 B $3.15 136 531 667 B
1800 - 1900 $3.15 159 574 733 B $3.15 140 655 795 B $3.15 121 660 781 B $3.15 122 637 759 B $3.15 153 487 640 B
1900 - 2000 $3.15 130 434 564 B $3.15 169 599 768 B $3.15 142 582 724 B $3.15 178 653 831 C $3.15 158 573 731 B
PM Time Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS
1400 - 1500 $5.65 111 808 919 C $5.65 112 748 860 C $5.65 112 786 898 C $5.65 116 748 864 C $5.65 153 702 855 C
1500 - 1600 $5.65 142 689 831 C $5.65 123 700 823 C $5.65 133 694 827 C $5.65 122 751 873 C $5.65 130 612 742 B
1600 - 1700 $3.15 134 578 712 B $5.65 136 657 793 B $5.65 92 637 729 B $5.65 116 655 771 B $3.15 125 620 745 B
1700 - 1800 $3.15 99 601 700 B $3.15 90 672 762 B $3.15 102 661 763 B $3.15 107 616 723 B $3.15 116 567 683 B
1800 - 1900 $3.15 145 600 745 B $3.15 159 648 807 C $3.15 140 654 794 B $3.15 122 672 794 B $3.15 179 676 855 C
1900 - 2000 $3.15 131 464 595 B $3.15 147 592 739 B $3.15 181 636 817 C $3.15 155 675 830 C $3.15 170 561 731 B
Thursday 09/29/22 Friday 09/30/22Monday 09/26/22 Tuesday 09/27/22 Wednesday 09/28/22
Wednesday 09/21/22 Thursday 09/22/22 Friday 09/23/22Monday 09/19/22 Tuesday 09/20/22
Thursday 09/15/22 Friday 09/16/22Monday 09/12/22 Tuesday 09/13/22 Wednesday 09/14/22
Wednesday 09/07/22 Thursday 09/08/22 Friday 09/09/22Monday 09/05/22 Tuesday 09/06/22
Thursday 09/01/22 Friday 09/02/22Monday 08/29/22 Tuesday 08/30/22 Wednesday 08/31/22
87
14
RCTC WESTBOUND PEAK-HOUR VOLUMES
Westbound AM Peak - McKinley to County Line
AM Time Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS
0400 - 0500 $2.40 222 427 649 B $2.40 163 342 505 B
0500 - 0600 $9.85 366 1,000 1,366 F $5.65 325 844 1,169 D
0600 - 0700 $18.00 439 1,313 1,752 F $10.90 338 1,077 1,415 F
0700 - 0800 $13.85 357 1,314 1,671 F $9.05 304 938 1,242 E
0800 - 0900 $9.05 189 1,192 1,381 F $5.65 135 842 977 C
0900 - 1000 $5.65 165 1,092 1,257 E $4.45 141 753 894 C
AM Time Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS
0400 - 0500 $1.65 20 32 52 A $2.40 209 440 649 B $2.40 222 457 679 B $2.40 218 415 633 B $2.40 174 399 573 B
0500 - 0600 $1.65 27 51 78 A $11.65 403 1,028 1,431 F $11.65 384 1,009 1,393 F $9.85 385 989 1,374 F $5.65 322 985 1,307 E
0600 - 0700 $1.65 36 96 132 A $19.05 376 1,257 1,633 F $19.05 391 1,252 1,643 F $18.00 378 1,270 1,648 F $10.90 314 1,241 1,555 F
0700 - 0800 $1.65 79 143 222 A $14.90 375 1,305 1,680 F $14.90 373 1,233 1,606 F $13.85 395 1,366 1,761 F $9.05 326 1,213 1,539 F
0800 - 0900 $1.65 122 225 347 A $10.10 224 1,460 1,684 F $10.10 189 1,397 1,586 F $9.05 208 1,197 1,405 F $5.65 156 939 1,095 D
0900 - 1000 $2.40 230 438 668 B $5.65 167 1,340 1,507 F $5.65 160 1,217 1,377 F $5.65 164 938 1,102 D $4.45 125 822 947 C
AM Time Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS
0400 - 0500 $2.40 195 399 594 B $2.40 194 428 622 B $2.40 193 427 620 B $2.40 213 400 613 B $2.40 168 357 525 B
0500 - 0600 $11.65 375 1,072 1,447 F $11.65 369 1,013 1,382 F $11.65 408 987 1,395 F $9.85 414 1,094 1,508 F $5.65 357 886 1,243 E
0600 - 0700 $18.00 409 1,232 1,641 F $19.05 424 1,368 1,792 F $19.05 388 1,222 1,610 F $18.00 405 1,214 1,619 F $10.90 374 1,158 1,532 F
0700 - 0800 $14.15 393 1,327 1,720 F $14.90 366 1,313 1,679 F $14.90 364 1,268 1,632 F $13.85 405 1,178 1,583 F $9.05 325 1,067 1,392 F
0800 - 0900 $9.05 176 1,210 1,386 F $10.10 206 1,314 1,520 F $10.10 268 1,641 1,909 F $9.05 254 1,355 1,609 F $5.65 168 893 1,061 D
0900 - 1000 $4.45 141 937 1,078 D $5.65 133 924 1,057 D $5.65 154 1,432 1,586 F $5.65 156 1,110 1,266 E $4.45 149 807 956 C
AM Time Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS
0400 - 0500 $2.40 192 410 602 B $2.40 196 399 595 B $2.40 197 401 598 B $2.40 206 431 637 B $2.40 185 392 577 B
0500 - 0600 $11.65 392 998 1,390 F $11.65 406 1,047 1,453 F $11.65 407 1,041 1,448 F $9.85 406 1,032 1,438 F $5.65 362 925 1,287 E
0600 - 0700 $18.00 379 1,244 1,623 F $19.05 412 1,320 1,732 F $19.05 414 1,312 1,726 F $18.00 409 1,232 1,641 F $10.90 389 1,195 1,584 F
0700 - 0800 $14.15 366 1,300 1,666 F $14.90 394 1,309 1,703 F $14.90 364 1,253 1,617 F $13.85 385 1,376 1,761 F $9.05 319 954 1,273 E
0800 - 0900 $9.05 196 1,170 1,366 F $10.10 202 1,301 1,503 F $10.10 223 1,282 1,505 F $9.05 189 1,099 1,288 E $5.65 150 901 1,051 D
0900 - 1000 $4.45 164 964 1,128 D $5.65 151 1,064 1,215 E $5.65 182 1,080 1,262 E $5.65 162 987 1,149 D $4.45 146 818 964 C
AM Time Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS
0400 - 0500 $2.40 223 435 658 B $2.40 196 375 571 B $2.40 205 389 594 B $2.40 197 396 593 B $2.40 168 380 548 B
0500 - 0600 $11.65 363 1,003 1,366 F $11.65 414 1,027 1,441 F $11.65 407 1,039 1,446 F $9.85 396 975 1,371 F $5.65 359 953 1,312 E
0600 - 0700 $18.00 390 1,246 1,636 F $19.05 400 1,261 1,661 F $19.05 426 1,231 1,657 F $18.00 425 1,281 1,706 F $10.90 327 1,161 1,488 F
0700 - 0800 $14.15 374 1,286 1,660 F $14.90 372 1,264 1,636 F $14.90 362 1,320 1,682 F $13.85 357 1,186 1,543 F $9.05 334 962 1,296 E
0800 - 0900 $9.05 207 1,134 1,341 E $10.10 209 1,311 1,520 F $10.10 181 1,282 1,463 F $9.05 179 1,038 1,217 E $5.65 160 830 990 C
0900 - 1000 $4.45 183 960 1,143 D $5.65 143 1,059 1,202 E $5.65 161 1,141 1,302 E $5.65 136 949 1,085 D $4.45 143 748 891 C
Wednesday 09/28/22 Thursday 09/29/22 Friday 09/30/22Monday 09/26/22 Tuesday 09/27/22
Thursday 09/22/22 Friday 09/23/22Monday 09/19/22 Tuesday 09/20/22 Wednesday 09/21/22
Wednesday 09/14/22 Thursday 09/15/22 Friday 09/16/22Monday 09/12/22 Tuesday 09/13/22
Thursday 09/08/22 Friday 09/09/22Monday 09/05/22 Tuesday 09/06/22 Wednesday 09/07/22
Wednesday 08/31/22 Thursday 09/01/22 Friday 09/02/22Monday 08/29/22 Tuesday 08/30/22
88
15
Westbound AM Peak - I-15 North to County Line
AM Time Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS
0400 - 0500 $3.15 156 433 589 B $3.15 118 373 491 B
0500 - 0600 $7.30 261 942 1,203 E $5.65 195 743 938 C
0600 - 0700 $9.40 267 1,110 1,377 E $7.30 196 890 1,086 D
0700 - 0800 $9.40 197 1,103 1,300 E $7.30 160 828 988 C
0800 - 0900 $7.30 123 1,041 1,164 D $5.65 80 748 828 C
0900 - 1000 $5.65 99 872 971 C $3.15 96 669 765 B
AM Time Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS
0400 - 0500 $2.10 26 41 67 A $3.15 160 484 644 B $3.15 157 477 634 B $3.15 157 475 632 B $3.15 124 416 540 B
0500 - 0600 $2.10 30 84 114 A $7.30 260 1,056 1,316 E $7.30 225 951 1,176 D $7.30 248 987 1,235 E $5.65 190 881 1,071 D
0600 - 0700 $2.10 25 105 130 A $9.40 274 1,220 1,494 F $9.40 248 1,178 1,426 F $9.40 255 1,168 1,423 F $7.30 205 982 1,187 D
0700 - 0800 $2.10 33 101 134 A $9.40 221 1,211 1,432 F $9.40 227 1,205 1,432 F $9.40 216 1,131 1,347 E $7.30 187 939 1,126 D
0800 - 0900 $2.10 64 229 293 A $7.30 117 1,152 1,269 E $7.30 135 1,137 1,272 E $7.30 120 1,034 1,154 D $5.65 110 862 972 C
0900 - 1000 $2.10 125 238 363 A $5.65 111 945 1,056 D $5.65 92 902 994 C $5.65 130 935 1,065 D $3.15 93 669 762 B
AM Time Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS
0400 - 0500 $3.15 193 484 677 B $3.15 188 474 662 B $3.15 170 452 622 B $3.15 158 433 591 B $3.15 134 400 534 B
0500 - 0600 $7.30 247 1,029 1,276 E $7.30 255 1,044 1,299 E $7.30 247 1,033 1,280 E $7.30 243 1,006 1,249 E $5.65 212 805 1,017 D
0600 - 0700 $9.40 257 1,118 1,375 E $9.40 269 1,196 1,465 F $9.40 269 1,210 1,479 F $9.40 274 1,166 1,440 F $7.30 239 994 1,233 E
0700 - 0800 $9.40 211 1,147 1,358 E $9.40 202 1,235 1,437 F $9.40 231 1,183 1,414 F $9.40 231 1,106 1,337 E $7.30 175 896 1,071 D
0800 - 0900 $7.30 143 1,076 1,219 E $7.30 146 1,184 1,330 E $7.30 87 810 897 C $7.30 124 1,066 1,190 D $5.65 107 817 924 C
0900 - 1000 $5.65 104 768 872 C $5.65 96 909 1,005 D $5.65 97 661 758 B $5.65 132 897 1,029 D $3.15 110 762 872 C
AM Time Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS
0400 - 0500 $3.15 148 513 661 B $3.15 163 479 642 B $3.15 170 463 633 B $3.15 162 450 612 B $3.15 138 390 528 B
0500 - 0600 $7.30 242 977 1,219 E $7.30 257 1,059 1,316 E $7.30 274 1,037 1,311 E $7.30 251 1,030 1,281 E $5.65 204 831 1,035 D
0600 - 0700 $9.40 271 1,125 1,396 E $9.40 272 1,244 1,516 F $9.40 257 1,248 1,505 F $9.40 281 1,175 1,456 F $7.30 234 980 1,214 E
0700 - 0800 $9.40 205 1,159 1,364 E $9.40 240 1,246 1,486 F $9.40 229 1,166 1,395 E $9.40 194 1,105 1,299 E $7.30 167 874 1,041 D
0800 - 0900 $7.30 124 990 1,114 D $7.30 117 1,148 1,265 E $7.30 128 1,080 1,208 E $7.30 138 1,020 1,158 D $5.65 124 807 931 C
0900 - 1000 $5.65 126 839 965 C $5.65 110 998 1,108 D $5.65 104 960 1,064 D $5.65 122 964 1,086 D $3.15 105 741 846 C
AM Time Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS
0400 - 0500 $3.15 173 500 673 B $3.15 163 491 654 B $3.15 168 462 630 B $3.15 162 479 641 B $3.15 138 417 555 B
0500 - 0600 $7.30 239 1,008 1,247 E $7.30 253 1,058 1,311 E $7.30 248 1,005 1,253 E $7.30 258 1,030 1,288 E $5.65 192 861 1,053 D
0600 - 0700 $9.40 269 1,190 1,459 F $9.40 283 1,265 1,548 F $9.40 284 1,222 1,506 F $9.40 258 1,085 1,343 E $7.30 217 967 1,184 D
0700 - 0800 $9.40 216 1,088 1,304 E $9.40 226 1,184 1,410 F $9.40 175 1,165 1,340 E $9.40 182 1,071 1,253 E $7.30 195 876 1,071 D
0800 - 0900 $7.30 131 998 1,129 D $7.30 119 1,128 1,247 E $7.30 93 1,122 1,215 E $7.30 142 1,061 1,203 E $5.65 124 892 1,016 D
0900 - 1000 $5.65 144 831 975 C $5.65 101 1,032 1,133 D $5.65 96 905 1,001 D $5.65 125 969 1,094 D $3.15 144 702 846 C
Thursday 09/29/22 Friday 09/30/22Monday 09/26/22 Tuesday 09/27/22 Wednesday 09/28/22
Wednesday 09/21/22 Thursday 09/22/22 Friday 09/23/22Monday 09/19/22 Tuesday 09/20/22
Thursday 09/15/22 Friday 09/16/22Monday 09/12/22 Tuesday 09/13/22 Wednesday 09/14/22
Wednesday 09/07/22 Thursday 09/08/22 Friday 09/09/22Monday 09/05/22 Tuesday 09/06/22
Thursday 09/01/22 Friday 09/02/22Monday 08/29/22 Tuesday 08/30/22 Wednesday 08/31/22
89
16
RCTC OPERATIONAL HIGHLIGHTS
On-Road Operations
RCTC Freeway Service Patrol responded to 76 calls during the month of September. Of
those calls, 57 were to assist disabled vehicles, four calls to remove debris, and 15 were
in response to accidents that affected the 91 EL.
90
17
FINANCIAL HIGHLIGHTS RCTC
RCTC 91 Express Lanes
Operating Statement
9/30/2022
Description Budget Dollar $ Percent (%)
Operating revenues:
Toll Revenue 14,102,056.48$ 14,391,500.00$ (289,443.52)$ (2.0)
Fee Revenue 1,133,543.65 1,619,700.00 (486,156.35) (30.0)
Total operating revenues 15,235,600.13 16,011,200.00 (775,599.87) (4.8)
Operating expenses:
Salaries and Benefits 163,673.37 201,375.00 37,701.63 18.7
Legal Services 3,267.75 87,500.00 84,232.25 96.3
Advisory Services 449.52 19,000.00 18,550.48 97.6
Audit and Accounting Fees 3,035.50 9,375.00 6,339.50 67.6
Service Fees (814.88) 2 3,250.00 4,064.88 125.1
Other Professional Services 61,709.39 311,250.00 249,540.61 80.2
Lease Expense 45,063.07 83,425.00 38,361.93 46.0
Operations 655,194.71 1,163,000.00 507,805.29 43.7
Utilities 1,777.55 18,150.00 16,372.45 90.2
Supplies and Materials 120.22 1,475.00 1,354.78 91.8
Membership and Subscription Fees - 8,250.00 8,250.00 100.0
Office Equipment & Furniture (Non-Capital) - 20,000.00 20,000.00 100.0
Maintenance/Repairs 79,208.41 110,000.00 30,791.59 28.0
Training Seminars and Conferences (166.25) 2 2,000.00 2,166.25 108.3
Transportation Expenses - 725.00 725.00 100.0
Lodging - 625.00 625.00 100.0
Meals - 750.00 750.00 100.0
Other Staff Expenses - 125.00 125.00 100.0
Advertising - 37,500.00 37,500.00 100.0
Program Management 3,455.47 13,100.00 9,644.53 73.6
Program Operations (1,200,987.17) 2 2,084,675.00 3,285,662.17 157.6
Litigation Settlement - - - N/A
Furniture & Equipment 3,965.57 18,750.00 14,784.43 78.9
Improvements - 10,000.00 10,000.00 100.0
Bad Debt Expense 295.07 - (295.07) N/A
Total operating expenses (180,752.70) 4,204,300.00 4,385,052.70 104.3
Operating income (loss)15,416,352.83 11,806,900.00 3,609,452.83 30.6
Nonoperating revenues (expenses):
Interest Revenue (37,425.45) 28,050.00 (65,475.45) 233.4
Other Miscellaneous Revenue - - - N/A
Loss on Refunding - - - N/A
Principal Expense - - - N/A
Interest Expense - (5,550,250.00) 5,550,250.00 (100.0)
Total nonoperating revenues (expenses)(37,425.45) (5,522,200.00) 5,484,774.55 99.3
Transfers In - - - N/A
Transfers Out - (311,175.00) 311,175.00 (100.0)
Net income (loss) 15,378,927.38$ 5,973,525.00$ 9,405,402.38$ 157.5
1 Unaudited
2 Negatives are the result of FY22 accruals
YTD as of : YTD Variance
Actual1
91
18
JOINT AGENCY TRIP AND REVENUE STATISTICS
JOINT AGENCY TRAFFIC STATISTICS
MULTI AGENCY TRIP AND REVENUE STATISTICS
MONTH ENDING September 30, 2022
MTD
Transactions by
Agency
Transactions
Using Both
Segments
% Using Both
Segments Revenue
Westbound
OCTA 842,768 614,812 73% $2,455,445
RCTC 751,409 614,812 82% $3,186,226
Eastbound
OCTA 801,138 534,837 67% $2,872,552
RCTC 603,999 534,837 89% $2,374,086
92
19
JOINT AGENCY PERFORMANCE MEASURES
REPORTING
REQUIREMENT
REPORTING
PERIOD
PERFORMANCE STANDARD SEPTEMBER 2022
PERFORMANCE
Customer Service
Service Level /Speed of
Answer
Monthly 80% answered within 60 seconds 74% answered
within 60 seconds
Abandon Percentage Monthly 4 % <= 3%
Customer Satisfaction Score Monthly 4.5 => 4.92
First Contact Resolution Monthly 85% of calls resolved on the first
contact
92%
Timeliness of Case
Resolution
Monthly 90% of cases resolved in one (1)
business day
98%
Monthly 98% of cases resolved within five
(5) business days
99.6%
Mail Performance
Processing Returned Mail Monthly Per business day in which 90% of
returned mail is processed within
three (3) business days
100%
Monthly Per business day in which 100% of
returned mail is not processed
within ten (10) business days
100%
Research and resolve
unidentified Payments
Monthly 100% of all unidentified payments
are completely and accurately
resolved within five (5) business
days
100%
Payment Processing Monthly Per business day in which 100% of
payments are processed within two
(2) business days
100%
Accounting
Customer Refunds
Processed
Monthly Per business day in which 100% of
all refunds are not completely and
accurately issued within five (5)
business days
99%
Key Performance Indicators for service level and customer refunds processed were not achieved due to increased call volumes
and staffing shortages for customer service representatives. Cofiroute is continuously recruiting customer service
representatives to meet the increasing service demands.
JOINT AGENCY TRANSPONDER DISTRIBUTION
T ags % of To tal Tags % o f T otal
Issued
To New Accounts 475 6.1% 237 2.5% 300 3.5%
Additional Tags to Existing Accounts 7,356 93.9% 9,180 97.5% 8,164 96.4%
Replacement Transponders 2 0.0% 0 0.0% 1 0.0%
Total Issued 7,833 9,417 8,464
Returned
Account Closures
Accounts Dow nsizing
Defective Transponders
Total Returned
6C TRANSPONDER DISTRIBUTION September-22 August-22 FY 2022-23
Average To-Date
93
20
At the end of September 2022, the 91 EL had 164,105 active customer accounts, and
639,600 transponders classified as assigned.
Number of Accounts by FY
As of September 30, 2022
94
AGENDA ITEM 7
Agenda Item 7
RIVERSIDE COUNTY TRANSPORTATION COMMISSION
DATE: November 29, 2022
TO: Toll Policy and Operations Committee
FROM: Reinland Jones, Toll Technology Manager
THROUGH: Anne Mayer, Executive Director
SUBJECT: Amend the Interstate 15 Express Lanes Project Toll Services Contract with
Kapsch TrafficCom USA Inc. to Extend the Term of the Contract
STAFF RECOMMENDATION:
This item is for the Committee to recommend the Commission take the following action(s):
1) Approve Agreement No. 16-31-043-03, Amendment No. 03 to Agreement
No. 16-31-043-00, with Kapsch TrafficCom USA Inc. (Kapsch) for the Toll Services Contract
for 15 Express Lanes Project to extend the contract term by five years, in the amount of
$42,219,382, plus a contingency amount of $4,222,000, for a total amount not to exceed
$46,441,382;
2) Authorize the payment of passthrough items in an amount not to exceed $3 million; and
3) Authorize the Chair or Executive Director, pursuant to legal counsel review, to execute
the Amendment on behalf of the Commission.
BACKGROUND INFORMATION:
In late 2015, staff began the process to procure a toll system provider and operator for the
15 Express Lanes. On January 26, 2017, the Commission approved a Toll Service Contract with
Kapsch to design, implement, operate and maintain the roadside and customer service
operations for the 15 Express Lanes (the Contract). Notice to Proceed was issued to Kapsch and
the work required to open the 15 Express Lanes was completed in April of 2021. It took over 5
and ½ years to procure and implement the systems and services required to operate the
15 express Lanes.
The current Commission-approved contract period expires on April 13, 2026. The Contract
provides for up to five additional years of operations and maintenance support. The cost for the
additional years is the amount of the operations and maintenance services provided in the
Contract for the fifth year of services escalated by the Consumer Price Index, with a limit of
3 percent increase each year.
In 2018, the Commission approved the addition of the 91 Express Lanes roadside system and to
the Contract to allow for the processing of transactions for customers that use both the 15 and
91 Express Lanes. In 2022, the Commission approved the addition of the 15/91 Express Lanes
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Agenda Item 7
Connector roadside system to the Contract. In September 2022, the Commission approved the
addition of operations and maintenance to the Contract. The Commission has invested
significant capital in the Kapsch roadside and back-office systems. Table 1 below summarizes the
cost related to the Kapsch system design and implementation.
Roadside Systems Back Office Systems Totals
15 Express Lanes $ 12,332,526 $ 6,359,062 $ 18,691,588
91 Express Lanes $ 7,993,118 NA $ 7,993,118
15/91 Express Lanes
Connector
$ 6,537,634 NA $ 6,537,634
Total $ 33,222,340
Table 1: Kapsch System Design and Implementation Costs
Note: The Back Office System Provider for the 91 Express Lanes is Cofiroute USA.
DISCUSSION:
Kapsch has designed, installed, and successfully operated a roadside system for the Commission’s
15 Express Lanes. The Kapsch roadside system that is currently operated on the 91 and
15 Express Lanes allows Kapsch to identify vehicles at each toll point and assign the correct toll.
For the 15 Express Lanes, Kapsch sets the toll rate through a dynamic pricing system they
developed for the Commission. For both the 91 and 15 Express Lanes, Kapsch manages the
posting of the current toll on the on-road price signs. The roadside system and dynamic pricing
are complex systems which operate according to the Commission’s unique business rules and
express lanes physical configurations. Kapsch has a team that operates and maintains the
roadside systems’ hardware and software. The Contract requires Kapsch to provide 24-hour,
7 day a week monitoring and repair of the roadside systems. Additionally, the local maintenance
team performs regular preventative maintenance.
Kapsch also designed and successfully installed a back-office system for the 15 Express Lanes. The
Kapsch roadside system sends transactions to the back-office system for processing. The
back-office system identifies transactions and processes them to the 15 Express Lanes customer
account, a customer from another toll facility, or through violation processing. Kapsch also
provides an account management module, violation collection module, automated phone system
and a customer website. Like the roadside systems, the customer service center was designed to
meet the specific business rules and requirements of the Commission. The Kapsch team
successfully maintains the back-office system in accordance with the requirements set forth in
the Contract.
In addition to maintaining the systems described above, Kapsch provides the staff required to
administer and operate the customer service center. Kapsch staff answers the 15 Express Lanes
phones, assists customers in the walk-in customer service center, processes mail, processes
contested violations, processes payments and performs the financial duties associated with the
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Agenda Item 7
collection of tolls and account management. Kapsch has provided excellent customer services
since the opening of the 15 Express Lanes.
After almost two years of operation, staff is confident in the ability of Kapsch to perform the work
required in the Contract. Staff believes the current Contract operations and maintenance costs
are fair and reasonable. Considering the significant capital and time spent to procure, design,
and implement the current systems and services, staff believes it is in the best interest of the
Commission to extend the Contract for the five additional years provided for in the Contract.
Extending the Contract beyond April 2026 will provide the following benefits:
1. Ensure continuation of services beyond April 2026;
2. Save staff time and costs related to re-procurement;
3. Save capital investment for new systems that would be required if the toll services
provider is reprocured;
4. Allows Commission to lock-down operating costs through April 2031;
5. Allows Commission and Kapsch to continue in their existing working relationship;
The payment of operations and maintenance services in the Contract is a mixture of fixed and
variable fees based on the number of transactions. As stipulated in the contract terms, the fixed
fee is based on year 5 of the contract with an annual escalation of 3 percent. Staff has estimated
the variable volumes to determine the amount of contract authority required for the additional
five-years (April 14, 2026 thru April 13, 2031) as provided for in Table 2. If approved, Kapsch will
be paid according to actual volumes at the rate provided for in the Contract beginning in
April 2026 as follows:
Roadside Systems Back Office Systems Total
Year 6 $ 3,037,614 $ 4,913,849 $ 7,951,463
Year 7 $ 3,128,742 $ 5,061,638 $ 8,190,380
Year 8 $ 3,222,604 $ 5,213,874 $ 8,436,478
Year 9 $ 3,319,282 $ 5,370,691 $ 8,689,973
Year 10 $ 3,418,861 $ 5,532,227 $ 8,951,088
Total $ 42,219,382
Table 2: Kapsch Annual Operations and Maintenance estimated costs
In order to obtain the best fixed price from the proposers, as part of the original procurement,
staff identified various costs as pass-through items. The contract includes several items which
the contractor administers on behalf of the Commission and request reimbursement from the
Commission. Such items include credit card processing fees, postage costs, bank fees, and
customer material print costs. The amount of costs associated with the eligible passthrough costs
varies depending on the number of customers and revenue processed. Staff removed the risk for
97
Agenda Item 7
this estimate from the proposer in an attempt to obtain the best value proposal for the fixed
price operations and maintenance periods.
The Commission authorized the reimbursement of up to $5 million in pass-through costs for the
base five-year period. Staff has worked with the contractor to establish an annual pass-through
budget each year. Based on the current pass-through budget and expenditures it is estimated
that at the end of the initial five-year Contract period, $1.5 million of the authorized pass-through
amount will remain for use in the five-year option period. Based on current trends in
pass-through costs, staff recommends $3 million in pass-through authorization for the additional
five years.
A 10 percent contingency, in the amount of $4,222,000, is being requested to cover any system
modifications or increases in the estimated variable pricing components of the contract during
the five-year extension. System modifications could arise due to changes related to the regional
interoperable process, national interoperable process, legislation or improvements in
technology. The Contract has a variable component based on the number of customer accounts
managed and violations processed. Estimates were used to arrive at the requested Contract
amount. Should the actual volumes exceed those estimated, contingency would be used to pay
increase.
RECOMMENDATION:
Staff recommends approval of Agreement No. 16-31-043-03 to amend the Contract extending
the Contract term by five years and authorizing additional operations and maintenance costs for
the extended term in the amount of $42,219,382, plus a contingency amount of $4,222,000, for
a total amount not to exceed $46,441,382. Further, authorization is requested for payment of
pass-through costs up to a total amount of $3 million.
FISCAL IMPACT:
Funding for this extension will be provided by toll revenue from both the 15 and 91 Express Lanes
and will be included in future budgets beginning in April 2026 (Fiscal Year 2025/26).
98
Agenda Item 7
Financial Information
In Fiscal Year Budget: N/A Year: FY 2026+ Amount: $49,441,382
Source of Funds: 91 Express Lanes Toll Revenue
15 Express Lanes Toll Revenue Budget Adjustment: No
GL/Project Accounting No.: 009199 81041 00000 0000 591 31 81002
001599 81041 00000 0000 515 31 81002
Fiscal Procedures Approved: Date: 11/14/2022
Attachment: Draft Amendment to Kapsch Traffic Com Agreement No. 16-31-043-03
99
17336.02109\40836571.2
1
Agreement No. 16-31-043-03
AMENDMENT NO. 3
TO
TOLL SERVICES CONTRACT
FOR
THE I-15 EXPRESS LANES PROJECT
1. PARTIES AND DATE
This Amendment No. 3 to the Toll Services Contract for the I-15 Express Lanes
Project is made and entered into as of this _____ day of ___________, 2022, by and
between the RIVERSIDE COUNTY TRANSPORTATION COMMISSION (“RCTC”) and
KAPSCH TRAFFICCOM USA, INC., a corporation organized under the laws of Delaware
(“Toll Services Provider” or “TSP”), f/k/a Kapsch Trafficcom Transportation NA, Inc.
RCTC and Toll Services Provider are sometimes referred to herein, collectively, as the
“Parties”.
2. RECITALS
2.1 RCTC and Toll Services Provider entered into that certain Toll Services
Contract for the I-15 Express Lanes Project, Agreement No. 16-31-043-00,
dated January 26, 2017 (the “Contract”).
2.2 RCTC and Toll Services Provider entered into that certain Amendment No.
1 to the Contract, dated August 9, 2017, to revise the definition of
“Indemnified Parties” to include the United States Department of
Transportation as TIFIA Lender.
2.3 RCTC and Toll Services Provider have entered into twenty six (26) Change
Orders to address changes to the Contract, as set forth in said Change
Orders.
2.4 RCTC and Toll Services Provider have entered into an Amendment No. 2
to the Contract, dated May 19, 2022, to set forth the agreed upon cost
reimbursement to be provided to RCTC for Toll Services Provider delays,
and the method for such cost reimbursement to be paid to RCTC by Toll
Services Provider in order to resolve all claims related to the delays
identified in Amendment No. 2, and any and all potential delay claims
related to Request For Change Order Numbers 13, 14, 18, 19 and 22 (the
“RFCOs”).
2.5 RCTC and Toll Services Provider now desire to enter into this Amendment
No. 3 to the Contract to exercise all five 1 year O&M Options in order to
extend the O&M Term by 5 years, and to provide additional compensation
for the extended O&M Term.
100
17336.02109\40836571.2
2
3. TERMS
3.1 The recitals set forth above are true and correct and are incorporated into
this Amendment No. 3 as if fully set forth herein. Capitalized terms used in
this Amendment No. 3 and not otherwise defined shall have the meanings
as set forth in the Contract.
3.2 RCTC hereby exercises all five 1 year O&M Options. Pursuant to Section
3.2 of the Contract, the O&M Term shall be extended by 5 years.
3.3 Compensation for each O&M Option Period shall be determined in
accordance with Section 3.2.4 of the Contract, as previously amended, with
the Escalation Factor applied, as defined and further detailed in the
Contract, prior to commencement of each O&M Option Period.
3.4 An additional not to exceed sum of $42,219,382 is allocated to the Contract
pursuant to this Amendment No. 3, for the full additional 5 year O&M Term
and exercise of O&M Option Periods 1 through 5.
3.5 This Amendment No. 3 may be executed in any number of counterparts,
each copy of which shall have the same force and effect as the original
agreement. Facsimile signatures, including signatures transmitted by
electronic mail, shall have the same force and effect as original signatures.
This Amendment No. 3 may be signed using an electronic signature.
3.6 This Amendment No. 3 shall be governed by the laws of the State of
California. Venue shall be in Riverside County.
3.7 Except as amended by this Amendment No. 3, all provisions of the Contract,
as previously amended, shall remain in full force and effect and shall govern
the actions of the Parties under this Amendment No. 3.
[Signatures on following page]
101
17336.02109\40836571.2
3
SIGNATURE PAGE
TO
AGREEMENT NO. 16-31-043-03
IN WITNESS WHEREOF, the Parties have executed this agreement on the date
first herein above written.
RIVERSIDE COUNTY KAPSCH TRAFFICCOM
TRANSPORTATION COMMISSION USA, INC.
By:_____________________________ __________________________
Anne Mayer, Executive Director Signature
__________________________
Name
__________________________
Title
APPROVED AS TO FORM: CA Contractor License #: 1021321
By: _____________________________
Best Best & Krieger LLP
General Counsel
102
AMEND THE INTERSTATE 15 EXPRESS LANES
PROJECT TOLL SERVICES AGREEMENT WITH KAPSCH
TRAFFIC COM USA TO EXTEND THE TERM OF THE
CONTRACT
Reinland Jones, Toll Technology Manager
1
Toll Policy and Operations Committee Meeting
November 29, 2022
2
Capital Cost
•16 toll points
•66 Closed circuit TV cameras
•40 Traffic detection devices
•Communication network
•Dynamic pricing
•Trip build
•Transaction Processing
•Traffic Operations Monitoring
•Back Office System
•Website
•Automated Phone System
Roadside
Systems
Back-Office
Systems
Totals
15 Express Lanes $ 12,332,526 $ 6,359,062 $ 18,691,588
91 Express Lanes $ 7,993,118 N/A $ 7,993,118
15/91 Express
Lanes Connector
$ 6,537,634 N/A $ 6,537,634
Total $ 33,222,340
Operations and Maintenance
3
•System Maintenance
•Customer Service Operation
•Walk-in Center Operation
•Violation Processing
•Traffic Operations Center Operation
•Finance
•Transaction Processing
Option Extension
4
1.Ensure continuation of services beyond April 2026;
2.Save staff time and costs related to re-procurement;
3.Save capital investment for new systems that would be required
if the toll services provider is reprocured;
4.Allows Commission to lock-down operating costs through April
2031;and
5.Allows Commission and Kapsch to continue in their existing
working relationship.
5
Roadside
Systems
Back Office
Systems and
Customer
Service Total
Year 6 $3,037,614 $4,913,849 $7,951,463
Year 7 $3,128,742 $5,061,638 $8,190,380
Year 8 $3,222,604 $5,213,874 $8,436,478
Year 9 $3,319,282 $5,370,691 $8,689,973
Year 10 $3,418,861 $5,532,227 $8,951,088
Total $42,219,382
Estimated Annual Operations and
Maintenance Cost
Contingency
6
•Regional Interoperability
•National Interoperability
•Legislative Mandates
•Technological Advancements
•Policy Changes
Pass Through Costs
7
•Credit Card Processing Fees
•Violation Notice Postage
•Transponder Welcome Kits
•Telecommunications
•Security
STAFF RECOMMENDATIONS
8
1)Approve Agreement No.16-31-043-03,Amendment No.03
to Agreement No.16-31-043,with Kapsch TrafficCom USA
Inc.(Kapsch)for the Toll Services Contract for 15 Express
Lanes Project to extend the contract term by five years,in
the amount of $42,219,382,plus a contingency amount of
$4,222,000,for a total amount not to exceed $46,441,382;
2)Authorize the payment of passthrough items in an amount
not to exceed $3 million;and
3)Authorize the Chair or Executive Director,pursuant to legal
counsel review,to execute the Amendment on behalf of the
Commission.
AGENDA ITEM 8
Agenda Item 8
RIVERSIDE COUNTY TRANSPORTATION COMMISSION
DATE: November 29, 2022
TO: Toll Policy and Operations Committee
FROM: Jennifer Crosson, Toll Operations Director
THROUGH: Anne Mayer, Executive Director
SUBJECT: Riverside County Transportation Commission 91 Express Lanes Toll Policy and
Toll Schedule
STAFF RECOMMENDATION:
This item is for the Committee to recommend the Commission take the following action(s):
1) Conduct a public hearing to receive input on the proposed RCTC 91 Express Lanes Toll
Policy and Toll Schedule; and
2) Adopt Resolution 22-022, “Resolution of the Riverside County Transportation Commission
Adopting the RCTC 91 Express Lane Toll Policy and Toll Schedule”, to take effect as of the
date the 15/91 Connector opens to the traveling public, with the discount portion of the
policy to take effect as of January 1, 2023.
BACKGROUND INFORMATION:
The authorizing legislation for the 91 Express Lanes, Public Utilities Code section 130244, requires
that the Commission make available for public review and comment its proposed toll schedule.
To comply with Public Utilities Code section 130244(c)(7), public notice of the proposed
91 Express Lane Toll Policy and Toll Schedule will be published on the Commission’s web site for
public review and comment at least 30 days in advance of the public hearing. Staff is seeking
approval of the resolution that adopts the proposed 91 Express Lane Toll Policy and Toll Schedule
and an action to forward the item to the Commission to conduct a public hearing and consider
approval of the resolution.
In 2012, the Commission adopted a resolution whereby the 91 Express Lanes is tolled using time-
of-day variable pricing to manage traffic modeled after the Orange County Transportation
Agency’s (OCTA) toll policy. After opening in 2017, it became apparent that the unique
configuration of the Commission operated 91 Express Lanes required a change to manage
congestion in the single lane entrance and exits. In 2018, the Commission amended the 2012
resolution to address the single-lane congestion. Using the 2019 adopted policy, tolls are
adjusted quarterly based on 12-week historical traffic volumes according to the toll policy
adopted in October of 2018. Time-of-day variable pricing increases the toll when traffic volumes
increase and decreases the toll when traffic volumes decrease to manage demand in the Express
Lanes.
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Agenda Item 8
The 91 Express Lanes has four possible trip combinations, each with its own capacity constraint.
Figure 1 shows the four possible trip combinations:
1. Eastbound 91 County Line to McKinley Street
2. Eastbound 91 County Line to 15 South
3. Westbound McKinley Street to 91 County Line
4. Northbound 15 to westbound 91 County Line
Figure 1: Current Trip Combinations
The current toll policy requires staff to collect data on hourly volumes for every hour of every day
for each of the single-lane movements listed above (672 unique toll rates). According to the
current Commission-adopted policy, each quarter staff analyzes the toll volumes for the single
lane movements for the prior 12 weeks. Tolls are adjusted upward or downward according to
the Level of Service that existed in every hour of every day in for each single-lane movement
according to the toll rate table provided below in the Commission-adopted policy (Table 1).
McKinley 15 South
Level of Service Vehicles per Hour Toll Toll
A 0 - 400 $1.65 $2.10
B 401 - 800 $2.40 $3.15
C 801 - 1,000 $4.45 $5.65
D 1,001 - 1,200 $5.65 $7.30
E (EB McKinley) 1,201 – 1,300 $7.35 n/a
E (EB 15 South) 1,201 - 1,400 n/a $9.40
E (WB McKinley) 1,201 - 1,350 $7.35 n/a
E (WB 15 South) 1,201 – 1,400 n/a $9.40
Table 1: Toll Rate Table
Once a single-lane movement in a particular hour of a particular day reaches Level of Service E
volumes in a quarterly review period, the toll is set at the rate provided for in the table above. If
1
2
3
4
104
Agenda Item 8
vehicles per hour exceed Level of Service E in subsequent quarterly review periods, the toll for
that hour of that day is increased by the current incremental amount of $1.45.
The full time-of-day toll schedule is posted to 91expresslanes.com. In recent months, the toll rate
schedule has been viewed on average 80 times a day. The 91 Express Lanes processes on average
103,000 transactions each day. This means that .08 percent of daily customers are viewing the
toll schedule posted at 91expresslanes.com. The current toll rate is also posted on the on-road
price signs prior to the ingress points of each toll segment. Due to the low number of customers
who view the toll schedule on 91expresslanes.com, staff concludes that customers are relying on
the on-road price sign and possibly other information such as travel apps and real-time
observations of traffic conditions to make their decisions as to whether to use the 91 Express
Lanes rather than the toll schedule posted at the 91expresslanes.com.
The 91 Express Lanes offers discounted tolls to carpoolers travelling with three or more
occupants, 91 Express Lanes account holders who register their pure zero emission vehicle,
disabled plates, and disabled veteran plates. The discount is 100 percent except for Monday
through Friday from 4:00 to 6:00 PM in the eastbound direction at which time the discount is
50 percent. Assembly Bill 2949 requires toll facilities, except for High Occupancy toll (HOT) Lanes,
to provide free travel to veterans who have a disabled plate or various other military
service-related plates provided for in the bill beginning January 1, 2023.
DISCUSSION:
The Commission is constructing a new connection from the eastbound 91 Express Lanes to the
northbound 15 Express Lanes and from the southbound 15 Express Lanes to the westbound
91 Express Lanes (15/91 Express Connector). The 15/91 Express Connector is expected to open
in late 2023. With the addition of the express connector two additional single-lane movements
will need to be managed by the Commission (for a new total of 1,008 unique toll rates). This will
increase the number of single lane movements from four to six as shown in Figure 2.
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Agenda Item 8
Figure: Trip Combination with 15/91 Express Connector
Staff has analyzed the current use of time-of-day congestion pricing that includes the
15/91 Express Connector and determined that there are significant implementation and traffic
management challenges. Many of these challenges exist today with the existing time-of-day
variable pricing and are compounded by the addition of additional single-lane movements. The
challenges include: inability to manage congestion in the two-lane mainline and six different
entry and exit points, inability to manage real-time traffic conditions, maintaining toll rates that
correspond to volumes over time, and managing two integrated express lanes which use
different congestion pricing methods. These challenges are explained further below:
Mainline and Entry and Exit Point Congestion Management
The addition of the 15/91 Express Connector is expected to increase demand for the 91 Express
Lanes. This means volumes within the two-lane mainline will need to be monitored and tolls
adjusted for both the two-lane mainline and the single lane movements to manage congestion.
Additionally, the current time-of-day variable pricing strategy would result in a highly complex
calculation to now also consider two additional movements that impact the mainline express
lanes. This is a resource intensive effort.
Management of Real-Time Traffic Conditions
The current policy uses volume data from the prior twelve weeks to set tolls for the subsequent
quarter. The use of historical data does not allow the setting of tolls to reflect current conditions
or seasonal changes. For instance, tolls were adjusted on October 1, 2022, using data from July
through September. Traffic volumes in the July through September period are lower than they
are in October making the use of historical volumes less effective.
Traffic on the 91 Express Lanes is extremely volatile with volumes increasing and decreasing
quickly. The current policy’s ability to manage traffic using hourly volumes is less effective than a
policy that would allow pricing to reflect what customers are actually experiencing on the
1
2
3
6
5
4
106
Agenda Item 8
91 corridor. Traffic volumes within a peak period hour can vary dramatically. For instance,
congestion and traffic volumes can be less at the beginning of the hour than toward the end, but
in the current policy the entire hour will have the same toll rate. This does not manage demand
optimally. Once congestion begins, it is very difficult to manage traffic in the subsequent hours.
There can be a domino effect.
Maintaining Toll Rates that Correspond to Volumes
During peak periods where Level of Service E is reached in consecutive quarterly review periods,
an incremental amount is added to the current toll. Today, several hours have similar volumes
but there are variances in the toll amount because of some hours have had an incremental
adjustment more frequently than others. Table 2 demonstrates this discrepancy for a sample of
hours. On Thursdays the 2:00 PM hour had more volume than the 3:00 PM hour yet the toll is
lower by $3.45. The 3:00 PM and 4:00 PM hours had a similar volume yet the 3:00 PM toll is $9.25
higher. Current toll policy does not provide a mechanism to ensure that hours with similar levels
of service has similar tolls.
Hour Thurs Friday
Volume Toll Volume Toll
1-2 PM 1,102 $5.65 1,342 $20.80
2-3 PM 1,315 $13.85 1,345 $27.90
3-4 PM 1,234 $17.30 1,222 $27.60
4-5 PM 1,254 $8.05 1,182 $16.25
5-6 PM 1,172 $5.65 1,168 $7.35
6-7 PM 1,180 $5.65 1,163 $5.65
Table 2: Sample of Current Toll Schedule
Managing Integrated Express Lanes
The 15/91 Express Connector introduces a trip combination which requires a customer to use
both the 91 Express Lanes and 15 Express Lanes. The toll for customers using the 15/91 Express
Connector will need to include the toll for the 91 Express Lanes, 15/91 Express Connector and
the 15 Express Lanes. Today, the 91 Express Lanes and 15 Express Lanes have different methods
of establishing tolls.
The toll for the 15 Express Lanes is based on real-time data (dynamic pricing) and the toll on the
91 Express Lanes is based on historical data (time-of-day variable pricing). Attempting to manage
congestion with pricing methods that are not computing data in the same manner creates
conflicts and reduces the effectiveness of pricing as a congestion management tool.
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Agenda Item 8
After much work attempting to develop a time-of-day policy that allows for the management of
both the mainline 91 Express Lanes and each of the 6 entry and exit points, staff has concluded
that the use of dynamic pricing for the 91 Express Lanes would resolve many of the current and
anticipated time-of-day challenges.
The 15 Express Lanes have been operating as a dynamically priced facility since April 2022. The
Commission adopted a toll policy that sets forth the minimum tolls and the parameters for the
dynamic adjustments. During its first year of operation, the 15 Express Lanes was managed
through time-of-day pricing while the algorithm was being adjusted and monitored. Once
dynamic pricing began on the 15 Express Lanes, it became apparent that dynamic pricing had
benefits to customers by offering lower toll rates during parts of the hour when volumes were
lower, rather than tolls for the whole hour being set based on the peak volume within that hour.
Table 3 below shows a peak period hour with the time-of-day toll, the dynamically priced toll
following the implementation of dynamic pricing, and the dynamically priced toll following the
15 Corridor Improvement Project.
Time
Time-of-Day
Dynamically Priced
Dynamically Priced
Post 15 ICOP
4:00 PM $12.00 $11.20 $8.55
4:05 PM $12.00 $10.40 $8.55
4:10 PM $12.00 $12.00 $7.75
4:15 PM $12.00 $12.00 $9.35
4:20 PM $12.00 $10.80 $10.95
4:25 PM $12.00 $10.80 $11.75
4:30 PM $12.00 $12.00 $12.00
4:35 PM $12.00 $10.80 $12.00
4:40 PM $12.00 $10.40 $11.20
4:45 PM $11.50 $9.60 $10.40
4:50 PM $11.50 $8.80 $10.00
4:55 PM $11.50 $11.20 $8.55
Table 3: 15 Express Lane Southbound Segment 4 Time-of-day vs. Dynamic Pricing
As can be seen from Table 3 above, the 4:00 PM hour under time-of-day pricing was set to
manage the highest volume within the hour. With dynamic pricing the algorithm adjusted to the
actual density of traffic in the segment. In July 2022, the Commission completed construction of
an additional auxiliary lane on southbound I-15 between Cajalco Road and Weirick Road, which
improved traffic conditions on both the general-purpose lanes of Interstate 15 and the 15 Express
Lanes. The dynamic pricing algorithm immediately adjusted pricing to reflect the actual density.
While toll revenue was reduced by the use of dynamic pricing both at the conversion from time-
of-day tolling and upon the improvement with the new auxiliary lane, customers immediately
benefited from lower tolls based on actual conditions rather than historical volume data.
108
Agenda Item 8
In order to dynamically price the 91 Express Lanes, the following work will need to be performed:
• Installation of 7 poles with power, communication and 10 traffic detection devices;
• Integration of the data from the traffic detection devices into the toll system pricing
algorithm;
• Change to the Kapsch maintenance contract to add maintenance for the traffic detection
devices; and
• Upgrade of the westbound McKinley price sign.
The installation of the poles will require a competitive procurement which will be brought to the
Commission in the Spring of 2023. The estimated costs of this effort is $1,100,000. The remaining
work is estimated to cost $1,500,000 and can be performed as a change order to the Kapsch
Contract. The approval of this resolution will allow staff to commence the work needed to
implement dynamic pricing on the 91 Express Lanes.
Staff recommends that the 91 Express Lanes begin using dynamic pricing as its method of pricing
upon the opening of the 15/91 Express Connector, which is expected in late 2023. As with the
15 Express Lanes, it will take some time for the algorithm to be adjusted and during that time
prices will be set manually using density data from the algorithm.
As mentioned in the background section of this report, OCTA uses time-of-day pricing for the
Orange County section of the 91 Express Lanes. OCTA will continue to use time-of-day pricing if
the Commission changes to dynamic pricing. Today the prices for the OCTA segment and the
RCTC segment are set using unique toll policies and displayed separately on the on-road price
signs. The OCTA and RCTC tolls are posted as separate transactions to the customer’s accounts
and statements. The 91expresslanes.com has a page where each agency provides its toll policy
and toll schedule. Staff has discussed the change to dynamic pricing for the RCTC 91 Express Lanes
with OCTA and understands OCTA’s concern regarding potential customer confusion with two
different tolling methods. The Commission respects the partnership we have with OCTA, as joint
operators of the 91 Express Lanes, and value their input on this matter. Staff is committed to
performing customer education to mitigate any confusion this change may cause. Should the
change to dynamic pricing be adopted staff will carefully monitor the customer impact and work
to mitigate any customer confusion.
Customer outreach will be done in advance of the opening of the new 15/91 connector. The
Commission successfully performed customer outreach with the opening of the 15 Express Lanes
to address a change in the price which was posted on the on-road signs. The change to what was
posted on the sign resulted in no measurable impact to customer service. Staff is confident that
through a thorough outreach program concerns regarding customer confusion will be mitigated.
Staff recommends that, effective as of the date the 15/91 Express Lanes Connector opens to the
traveling public, the proposed RCTC 91 Express Lanes Toll Policy and Toll Schedule attached to
this staff report is intended to replace, in its entirety, and superseded the current toll policy. The
attached toll policy and toll schedule sets forth the principles and parameters for dynamic pricing,
109
Agenda Item 8
the minimum toll rate table, and discounts offered is attached to this report as Attachment 1.
The principles and parameters included in the resolution are the same as those for the 15 Express
Lanes:
1. The 91 Express Lanes will use dynamic pricing to set toll rates to optimize vehicle
throughput at free flow speeds, while maintaining debt obligation, consistent with the
91 Express Lanes toll policy adopted by the Commission at its October 10, 2018 meeting.
2. A pricing algorithm which considers traffic volume, density, travel speed, travel time, flow
of traffic, and historical traffic patterns will be used to determine the toll rate.
3. The pricing algorithm will establish a toll rate for each 91 Express Lanes Trip.
4. The toll rate will change as frequently as needed to maintain desired traffic conditions,
but not more frequently than every three minutes; and
5. The toll rate could change in increments up to $3.00 per trip.
The new toll policy and tolls schedule includes the minimum toll rate for each trip. Table 4 below
includes the minimum toll rate for each trip in fiscal year 2023 dollars. The minimum toll rates
will be adjusted by the inflation factor, if needed, on July 1, 2023, before they are implemented.
Westbound Eastbound
McKinley St. To County
Line $1.75
County Line to McKinley
St. $1.95
No. I-15 Magnolia to
County Line $2.00
County Line to So. I-15
at Magnolia $2.20
So. 15 Express Lane at 2nd
Street to County Line $2.80
County Line to No. 15
Express Lane at Second
Street $2.85
Table 4: 91 Express Lane minimum toll rate for each trip
The attached RCTC 91 Express Lanes Toll Policy and Toll Schedule includes changes to the
discount offered to disabled veterans and veterans with other registered service plates. Assembly
Bill 2949 provides for free tolls for veterans with certain plates issued by the Department of
Motor Vehicles on all toll facilities except for HOT Lanes. It is not clear under current law that the
91 Express Lanes is considered a HOT Lane, therefore RCTC intends to provide for free tolls in
accordance with Assembly Bill 2949. The 91 Express Lanes currently offers free travel to 91
Express Lanes account holders with disabled plates except for Monday through Friday from 4:00
to 6:00 PM in the eastbound direction when they receive a 50% discount. In response to Assembly
Bill 2949, additional service-related plates will receive free travel; free tolls will be provided for
qualifying plates at all times of the day and days of the week; and veterans who have an account
with a toll agency other than the 91 Express Lanes will also receive free travel. The discount policy
changes are intended to take effect as of January 1, 2023.
110
Agenda Item 8
CONCLUSION:
The attached RCTC 91 Express Lanes Toll Policy and Toll Schedule implements the use of dynamic
pricing for the 91 Express Lanes to allow for an improved method of adjusting tolls after the
opening of the 15/91 Express Connector. It also includes the issuance of a 100 percent discount
during all hours of travel to vehicles registered to veterans with a disabled plate or other veteran
related plate included in Assembly Bill 2949 who have registered their vehicle as such and
received a transponder from the 91 Express Lanes or any of our interoperable agencies.
In order to meet the toll policy goals of optimizing throughput at free flow speeds and balancing
capacity and demand to serve customers and to comply with Assembly Bill 2949, amendments
to the toll policy are required. The new RCTC 91 Express Lanes Toll Policy and Toll Schedule
provides for the ability to address the RCTC 91 Express Lanes operational constraints and
corresponding toll setting needs. Therefore, staff recommends approval of Resolution 22-022,
“Resolution of the Riverside County Transportation Commission Adopting the RCTC 91 Express
Lane Toll Policy and Toll Schedule”, which shall replace and supersede the Amended and Restated
RCTC 91 Express Lanes Toll Policy as of the opening of the 15/91 Connector to the traveling public,
except that the discount policy shall take effect January 1, 2023.
FISCAL IMPACT:
This item does not have any direct financial impact.
Attachments:
1) Resolution 20-022 “Resolution of the Riverside County Transportation Commission
Adopting the RCTC 91 Express Lane Toll Policy and Toll Schedule”
2) RCTC 91 Express Lanes Toll Policy and Toll Schedule
111
RESOLUTION NO. 22-022
RESOLUTION OF THE
RIVERSIDE COUNTY TRANSPORTATION COMMISSION
ADOPTING
THE RCTC 91 EXPRESS LANES
TOLL POLICY AND TOLL SCHEDULE
WHEREAS, the Riverside County Transportation Commission (the “Commission”)
has been, in accordance with its legislative and regulatory authority, operating two tolled
Express Lanes in Riverside County located between the Orange County Line and Interstate
15 (“RCTC 91 Express Lanes”);
WHEREAS, the Commission adopted its original RCTC 91 Express Lanes Toll Policy
on June 7, 2012 (“Original Policy”);
WHEREAS, the Commission adopted an Amended and Restated RCTC 91 Express
Lanes Toll Policy on October 10, 2018 (“Amended Policy”);
WHEREAS, the Commission retains the authority to add, delete, or otherwise
modify its policies and procedures;
WHEREAS, the Commission is constructing a new connection from the eastbound
91 Express Lanes to the northbound 15 Express Lanes and from the southbound 15
Express Lanes to the westbound 91 Express Lanes (“15/91 Express Lanes Connector”);
WHEREAS, the Commission desires, as of the date the 15/91 Express Lanes
Connector opens for use by the traveling public, to replace and supersede, in its entirety,
the Amended Policy with the RCTC 91 Express Lanes Toll Policy and Toll Schedule attached
to this Resolution as Exhibit A and incorporated herein by reference;
WHEREAS, the Commission desires that the changes to the discount policy
included in RCTC 91 Express Lanes Toll Policy and Toll Schedule take effect as of January
1, 2023, earlier than the remainder of the new toll policy and toll schedule.
WHEREAS, the intent of the attached RCTC 91 Express Lanes Toll Policy and Toll
Schedule is to address higher than expected traffic demand, traffic management in the
single-lane portions of the facility, realized express lane capacity, annual toll rate inflation
ATTACHMENT 1
112
adjustments, changes to the toll discount policy, and to implement Dynamic Pricing as
defined in attached Exhibit A;
WHEREAS, the Commission provided notice of a public hearing, to be held
_________, 2023, regarding adoption of this Resolution in a newspaper of general
circulation in accordance with Government Code section 6062a.
NOW, THEREFORE, be it resolved by the Riverside County Transportation
Commission as follows:
Section 1. The Riverside County Transportation Commission hereby adopts the RCTC
91 Express Lanes Toll Policy and Toll Schedule attached as Exhibit A which,
as of the date the 15/91 Express Lanes Connector opens for use by the
traveling public, shall take effect and shall replace and supersede, in its
entirety, the Amended Policy. The details of the RCTC 91 Express Lanes
Toll Policy and Toll Schedule have been approved by the Commission,
following a public hearing, during its actions on _______________, 2023
and shall be communicated to the financial community, toll facility users,
and the general public.
Section 2. Notwithstanding Section 1 above, the portion of the attached RCTC 91
Express Lanes Toll Policy and Toll Schedule titled “Discounts” shall take
effect on January 1, 2023 and, as of said date, shall amend and replace the
provisions of the Amended Policy related to discounts.
APPROVED AND ADOPTED this ________________, 2023.
[Signatures on following page]
113
SIGNATURE PAGE
TO
RESOLUTION NO. 22-022
RESOLUTION OF THE
RIVERSIDE COUNTY TRANSPORTATION COMMISSION
ADOPTING
THE RCTC 91 EXPRESS LANES
TOLL POLICY AND TOLL SCHEDULE
_____________________________________
V. Manuel Perez, Chair
Riverside County Transportation Commission
ATTEST:
_________________________________
Lisa Mobley
Clerk of the Board
114
EXHIBIT A
RCTC 91 EXPRESS LANES TOLL POLICY AND TOLL SCHEDULE
[attached behind this page]
115
RCTC 91 Express Lanes Toll Policy and Toll Schedule
Goals
The goals of the RCTC 91 Express Lanes Toll Policy and Toll Schedule are to:
•Provide a safe, reliable, and predictable commute for 91 Express Lanes customers;
•Optimize vehicle throughput at free flow speeds;
•Pay debt service and maintain debt service coverage;
•Increase average vehicle occupancy;
•Balance capacity and demand to serve customers who pay tolls as well as carpoolers
with three or more persons who are offered discounted tolls;
•Generate sufficient revenue to sustain the financial viability of the RCTC 91
Express Lanes;
•Ensure all covenants in the Financing Documents are met; and
•Provide net revenues for State Route 91 corridor improvements.
Definitions
Abnormal Traffic – when traffic volumes vary from those of a prior period due to a holiday,
incident, construction, or other atypical occurrence.
Dynamic Pricing – The setting of a toll in real-time based on level of traffic congestion and other
factors.
Emergency – A national, state, or local declared state of emergency or other emergency
situation that impacts toll operations.
Inflation Factor – The U.S. Bureau of Labor Statistics Consumer Price Index adjuster for the
region from January to December of the previous calendar year that will be applied annually to
the Minimum Toll Rate.
Minimum Toll Rate – The lowest toll per trip that the Pricing Algorithm can assign.
Pricing Algorithm – The methodology by which tolls are set that aims to manage demand for
the express lanes by adjusting tolls using real-time and historic traffic data.
Trip – A unique combination of entry and exit points on the 91 Express Lanes.
EXHIBIT A ATTACHMENT 2
116
Trip Minimum Toll Rate – Established by multiplying the Minimum Toll Rate per mile by the
number of miles for each trip and rounded up to the nearest $.05.
Dynamic Pricing Principles and Parameters
1. The 91 Express Lanes will use Dynamic Pricing to set toll rates to optimize vehicle
throughput at free flow speeds consistent with the goals in this RCTC 91 Express Lanes Toll
Policy and Toll Schedule.
2. A Pricing Algorithm which considers traffic volume, density, travel speed, travel time, flow
of traffic, and historical traffic patterns will be used to determine the toll rate.
3. The Pricing Algorithm will establish a toll rate for each 91 Express Lanes Trip.
4. The toll rate will change as frequently as needed to maintain desired traffic conditions, but
not more frequently than every three minutes; and
5. The toll rate could change in increments up to $3.00 per Trip.
Minimum Toll Rates
Minimum Toll Rates were initially established based on the rate assumed in the traffic and
revenue study used to finance the 91 Express Lanes Project. The Minimum Toll Rates have been
adjusted by the inflation factor each year on July 1. The Minimum Toll Rates will be adjusted
annually, effective each July 1, by the Inflation Factor and rounded to the nearest 5 cents. The
Minimum Toll Rates in Figure 1 will be adjusted by the Inflation Factor on July 1, 2023. When a
toll rate is in effect it shall never be less than the Minimum Toll Rate.
Figure 1 Minimum Toll Rate Schedule (effective July 1, 2022)
Westbound
Eastbound
McKinley St. To County Line $1.75
County Line to McKinley St. $1.95
No. I-15 Magnolia to County
Line $2.00
County Line to So. I-15 at
Magnolia $2.20
So. 15 Express Lane at 2nd Street
to County Line $2.80
County Line to No. 15
Express Lane at Second
Street $2.85
Toll Rates
Toll rates will be determined in real-time based on the level of traffic congestion and other
factors consistent with Dynamic Pricing. There is no maximum toll rate. The goals of this RCTC
91 Express Lanes Toll Policy and Toll Schedule are to optimize person throughput in the corridor
while meeting debt obligations. This balances throughput and revenue thereby providing the
117
flexibility to better match lane supply with user demand. This flexibility in the maximum toll
rate also supports the creditworthiness of the 91 Express Lanes and ensures the Commission's
ability to meet its operating and debt obligations.
Displaying Toll Rates
1. Toll rates will be posted on overhead signs in advance of each 91 Express Lanes
entrance.
2. Each toll rate sign will include toll rates to the posted destination.
3. The customer will be charged the toll posted at the time they passed the toll rate sign.
4. Should the toll rate sign not be able to display tolls for any reason then the historical
rate for the same time period will be posted.
Abnormal Traffic Conditions or Emergencies and Suspension of Tolling
A temporary toll schedule may be implemented, which may include the suspension of tolling,
during Abnormal Traffic or Emergencies.
Discounts
The following vehicles, which have a valid FasTrak account, will travel for free in the 91 Express
Lanes except for Monday through Fridays between 4:00 p.m. and 6:00 p.m. in the eastbound
direction when they will pay 50% of the toll:
1) Vehicles with three or more persons (HOV3+) when using the dedicated 3+ lane;
2) Zero emission vehicles (ZEVs) that are registered to a 91 Express Lanes account and have
provided a valid certification from the Department of Motor Vehicles;
3) Vehicles with disabled plates that are registered to a 91 Express Lanes account and have
provided the Department of Motor Vehicles registration indicating that the vehicle is
registered with a disabled plate
Notwithstanding (3) above, vehicles registered to a disabled veteran or other veteran statuses
as included in Assembly Bill 2949, who have provided proof of such by submitting their
Department of Motor Vehicles registration to the agency that holds their FasTrak account, will
travel for free in the 91 Express Lanes. The list of qualifying veteran statuses includes the
following:
• Disabled veteran
• Pearl Harbor survivor
• Former Prisoner of War
• Congressional Medal of Honor
• Purple Heart Recipient
• Army Medal of Honor, Navy Medal of Honor, Air Force Medal of Honor, Army
Distinguished Service Cross, Navy Cross, or Air Force Cross
118
Financing Requirements
RCTC shall charge and collect tolls that generate enough revenue to maintain the debt service
coverage r atios as required in the financing documents and to operate and maintain the
RCTC 91 Express Lanes in a safe condition in accordance with all applicable laws and
regulations.
119
91 EXPRESS LANES TOLL RATE POLICY
Toll Policy and Operations Committee Meeting
November 29,2022
Jennifer Crosson, Toll Operations Director
1
2
•Toll rate for every hour of every day
for four single-lane movements
maintained (672 toll rates)
•Published to a toll schedule at the
91expresslanes.com
•Posted to the on-road price sign
•Programmed into the toll system
which assigns a price to each trip
Time of Day Toll Rates
1 43
2
3
•Volume per hour per day over 12 weeks, for each of the four
single-lane movements
•Non-super peak periods: toll rate is assigned to each hourly
volume
•Super peak periods: if volume exceeds 1,200 vph (EB) or 1,250
vph (WB) 6 times in 12 weeks the toll is increased by a fixed
amount according to the toll policy
•Manual visual observations of pinch points needed to address
queuing
Current 91 Toll Rate Policy
4
•Adds two more prices (1,008 toll rates)
•Creates a more complex traffic operation at
the easterly decision-making point with
three options
•Creates a more complex traffic operation
and the westerly entrance where the three
movements join
•Increases demand along the two-lane main
lane 91 Express Lanes
•Mixes time of day pricing and dynamic
pricing for the customers using the North
Express Connector
Impact 15/91 Express Connector
1 43
2
5
6
Traffic Detectors
5
West
Merge
Point
East
Diverge
Point
1 32
4
56
Mainline
Time of Day Vs. Dynamic
6
Time-of-day
•Historical
•Volumes
•Single Data Points
•Hourly Toll
Dynamic
•Real-time
•Density
•Multiple Data
Points
•Every Three
Minutes
15 Express Lane Toll Rate Excerpt (Segment
Southbound)
7
Time Time-of-Day Dynamically Priced
Dynamically Priced Post 15
ICOP
4:00 PM $12.00
$11.20 $8.55
4:05 PM $12.00 $10.40 $8.55
4:10 PM $12.00 $12.00 $7.75
4:15 PM $12.00 $12.00 $9.35
4:20 PM $12.00 $10.80 $10.95
4:25 PM $12.00
$10.80 $11.75
4:30 PM $12.00 $12.00 $12.00
4:35 PM $12.00 $10.80 $12.00
4:40 PM $12.00 $10.40 $11.20
4:45 PM $11.50 $9.60 $10.40
4:50 PM $11.50
$8.80 $10.00
4:55 PM $11.50 $11.20 $8.55
Dynamic Pricing Benefits
8
•Corresponds to real-time conditions
•Based on density
•Allows for management of traffic along the entire 10 miles
•Coordinates toll rates on 91 and 15 for customers using
15/91 connector
•Removes manual staff effort and judgement
OCTA vs. RCTC Toll Policies
9
•Price sign for Orange County and Riverside County
Separated
•Riverside County 91 Express Lanes to display toll to the 15
Express Lanes
•Customer education campaign
•Continued monitoring
Policy Elements
10
Parameters
1.Optimize vehicle throughput at free
flow speeds;
2.Consider traffic volume, density,
travel speed, travel time, flow of
traffic, and historical traffic
patterns;
3.Establish a toll rate for each 91
Express Lanes Trip;
4.Change no more frequently than
every three minutes; and
5.Change in increments up to $3.00.
Westbound
McKinley to County Line $1.75
No. I-15 Magnolia to County Line $2.00
So. 15 Express Lane at 2nd Street to County Line $2.80
Eastbound
County Line to McKinley $1.95
County Line to So I-15 at Magnolia $2.20
County Line to No. 15 Express Lane at Second
St.
$2.85
Minimum Toll Rate Schedule
Dynamic Pricing Implementation
11
•Adopt a new toll policy for the 91 that allows for dynamic
pricing with time-of-day pricing as a back up
•Install poles and traffic detection sensors along the 91
Express Lanes to provide traffic density information at
multiple points (estimated cost $1.1M)
•Add the 91 into the existing dynamic pricing algorithm
($1.5 M)
•Educate customers with the 15/91 Connector campaign
Disabled Veteran Discount
12
•Assembly Bill 2949 provides free tolls to qualified veterans
as of January 1, 2023
•This resolution expands the discount from 91 Express
Lanes account holders to all veterans with a FasTrak
account and to all times of the day.
Summary
13
1)Conduct a public hearing to receive input on the proposed RCTC 91 Express Lanes Toll
Policy and Toll Schedule;and
2)Adopt Resolution 22-022,“Resolution of the Riverside County Transportation Commission
Adopting the RCTC 91 Express Lane Toll Policy and Toll Schedule”,to take effect as of the date
the 15/91 Connector opens to the traveling public,with the discount portion of the policy
to take effect as of January 1,2023.
THANK YOU
QUESTIONS
14
15
Hour
Thurs Friday
Volume Toll Volume Toll
1-2 PM 1,102 $5.65 1,342 $20.80
2-3 PM 1,315 $13.85 1,345 $27.90
3-4 PM 1,234 $17.30 1,222 $27.60
4-5 PM 1,254 $8.05 1,182 $16.25
5-6 PM 1,172 $5.65 1,168 $7.35
6-7 PM 1,180 $5.65 1,163 $5.65
RIVERSIDE COUNTY TRANSPORTATION COMMISSION
TOLL POLICY AND OPERATIONS SPECIAL COMMITTEE
ROLL CALL
NOVEMBER 29, 2022
Present Absent
City of Canyon Lake X
City of Eastvale X
City of Indian Wells X
City of Jurupa Valley X
City of Perris X
City of Wildomar X