HomeMy Public PortalAbout11 November 24, 2003 Plans and Programs•
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RIVERSIDE COUNTY TRANSPORTA TIO
PLANS AND PROGRAMS COP
MEETING AGENDA
TIME: 12:00 P.M.
DATE: November 24, 2003
LOCATION: Board Chambers, 1St Floor
County of Riverside Administrative Center
4080 Lemon Street, Riverside
RECORDS /k`/4
*** COMMITTEE MEMBERS ***
Dick Kelly/Robert Spiegel, City of Palm Desert, Chairman
Frank Hall/Harvey Sullivan, City of Norco, Vice Chairman
Gregory Schook/John Chlebnik, City of Calimesa
Jeff Miller/Jeff Bennett, City of Corona
Matt Weyuker/ Greg Ruppert, City of Desert Hot Springs
Robin Lowe/Lori Van Arsdale, City of Hemet
Percy L. Byrd/Robert Bernheimer, City of Indian Wells
Frank West/Charles White, City of Moreno Valley
Jack van Haaster/Warnie Enochs, City of Murrieta
RCTC Representative, City of Palm Springs
Daryl Busch/Mark Yarbrough, City of Perris
Bob Buster, County of Riverside, District 1
Roy Wilson, County of Riverside, District IV
Marion Ashley, County of Riverside, District V
*** STAFF ***
Eric Haley, Executive Director
Cathy Bechtel, Director of Transportation Planning & Policy Development
*** AREAS OF RESPONSIBILITY ***
State Transportation Improvement Program
Regional Transportation Improvement Program
New Corridors
Intermodal Programs (Transit, Rail, Rideshare)
Air Quality and Clean Fuels
Regional Agencies, Regional Planning
Intelligent Transportation System Planning and Programs
Congestion Management Program
11.3(0JS
The Committee welcomes comments. If you wish to provide comments to the
Committee, please complete and submit a Testimony Card to the Clerk of the Board.
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RIVERSIDE COUNTY TRANSPORTA TION COMMISSION
PLANS AND PROGRAMS COMMITTEE
www.rctc.org
AGENDA *
*Actions may be taken on any item listed on the agenda
12:00 p.m.
Monday, November 24, 2003
BOARD CHAMBERS, 1ST FLOOR
4080 LEMON STREET, RIVERSIDE
COUNTY ADMINISTRATIVE CENTER
In compliance with the Americans with Disabilities Act and Government Code Section 54954.2, if
you need special assistance to participate in a Commission meeting, please contact the clerk of the
Commission at (909) 787-7141. Notification of at least 48 hours prior to meeting time will assist
staff in assuring that reasonable arrangements can be made to provide accessibility at the meeting.
• 1. CALL TO ORDER
2. ROLL CALL
3. PUBLIC COMMENTS
4. APPROVAL OF MINUTES
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5. FEDERAL TRANSIT ADMINISTRATION'S SECTION 5307 PROGRAM OF PROJECTS
FOR RIVERSIDE/SAN BERNARDINO, HEMET/SAN JACINTO, TEMECULA/MURRIETA
AND LOS ANGELES/LONG BEACH/SANTA ANA URBANIZED AREAS
Pg. 1
O vervie w
This item is for the Committee to:
1) Request the Commission to conduct a public hearing at its December 10,
2003 meeting for the purpose of approving the draft Federal Transit
Administration's (FTA) Section 5307 Program of Projects for Riverside/San
Bernardino, Hemet/San Jacinto, Temecula/Murrieta and Los Angeles/Long
Beach/Santa Ana urbanized areas.
Plans and Programs Committee Agenda
November 24, 2003
Page 2
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6. FY 2003/04 FEDERAL TRANSIT ADMINISTRATION'S SECTION 5311 RURAL
TRANSPORTATION PROGRAM
Overview
This item is for the Committee to:
Pg. 7
1) Approve the proposed FY 2003/04 Federal Transit Administration's Section
5311 Program of Projects for Riverside County; and
2) Forward to the Commission for final action.
7. AMEND THE COMMUTER RAIL PROGRAM'S FY 2003/04 SHORT RANGE TRANSIT
PLAN TO REFLECT THE ALLOCATION OF MEASURE "A" AND LOCAL
TRANSPORTATION FUNDS
Pg. 9
Overview
This item is for the Committee to:
1) Allocate up to $2M in Measure "A" rail funding to the Commuter Rail Program•
for the lease of commuter rail cars and locomotives;
2) Reprogram $40,000 in Local Transportation Funds (LTF) from operating to
capital to cover replacement costs of rail seat cushions;
3) Allocate $845,100 in LTF funds to complete the Pedestrian Over -Crossings at
the West Corona and La Sierra Metrolink Stations as well as the construction
and installation of Closed Circuit Television at the La Sierra, Pedley and West
Corona Metrolink Stations;
4) Amend the Commuter Rail Program's FY 2003/04 Short Range Transit Plan to
reflect these changes; and
5) Forward to the Commission for final action.
8. CITIZENS ADVISORY COMMITTEE/SOCIAL SERVICES TRANSPORTATION
ADVISORY COMMITTEE
Overview
This item is for the Committee to:
Pg. 12
1) Approve the attached membership roster for the Citizens Advisory
Committee/Social Services Transportation Advisory Committee (CAC/SSTAC);
and
Plans and Programs Committee Agenda
November 24, 2003
Page 3
2) Forward to the Commission for final action.
9. COMMUTER ASSISTANCE PROGRAM RIDESHARE WEEK UPDATE
Overview
This item is for the Committee to:
Pg. 15
1) Receive and file, as an information item, an update of California Rideshare
Week services implemented as part of RCTC's Commuter Assistance Program;
and
2) Forward to the Commission for final action.
10. 2003 BEACH TRAIN PROGRAM SUMMARY
O vervie w
This item is for the Committee to:
Pg. 21
1) Receive and file the Status Report on the 2003 Beach Train Program; and
• 2) Forward to the Commission for final action.
11. COMMUTER RAIL PROGRAM UPDATE
Overview
This item is for the Committee to:
Pg. 36
1) Receive and file the Commuter Rail Program Update as an information item;
and
2) Forward to the Commission for final action.
12. COMMISSIONERS / STAFF REPORT
Overview
This item provides the opportunity for the Commissioners and staff to report on
attended and upcoming meetings/conferences and issues related to Commission
activities.
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Plans and Programs Committee Agenda
November 24, 2003
Page 4
13. NEXT MEETING
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The next Plans and Programs Committee meeting is scheduled to be held at 12:00
p.m., Monday, December 22, 2003, Board Chambers, 1st Floor, County
Administrative Center, 4080 Lemon Street, Riverside. The Committee may wish to
consider rescheduling the December meeting.
14. ADJOURNMENT
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MINUTES
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RIVERSIDE COUNTY TRANSPORTA TION COMMISSION
PLANS AND PROGRAMS COMMITTEE
Monday, September 22, 2003
MINUTES
1. CALL TO ORDER
The meeting of the Plans and Programs Committee was called to order by
Chairman Dick Kelly at 12:03 p.m., in the Board Room at the County of
Riverside Administrative Center, 4080 Lemon Street, First Floor, Riverside,
California, 92501.
2. ROLL CALL
Members/Alternates Present
Marion Ashley
Daryl Busch
Bob Buster
Frank Hall
Dick Kelly
Robin Lowe
Jeff Miller
Gregory V. Schook
Frank West
Roy Wilson
Members Absent
Percy L. Byrd
William G. Kleindienst
Jack van Haaster
Matt Weyuker
3. PUBLIC COMMENTS
There were no requests from the public to speak.
4. APPROVAL OF MINUTES - June 23 , 2003
M/S/C (Schook/Miller) to approve the June 23, 2003 minutes as
submitted.
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Plans and Programs Committee Minutes
September 22, 2003
Page 2
5. TDA FUNDING FORMULA FOR WESTERN RIVERSIDE COUNTY BUS AND
COMMUTER RAIL SERVICE
Tanya Love, Program Manager, presented the proposed change in the
Western County funding formula for Local Transportation Funds and State
Transit Assistance Funds including the planned growth for the public
operators and the Commuter Rail Program. She also reviewed the concerns
from the transit operators.
Commissioner Jeff Miller asked how the shift of funds would impact the
public bus operators. Tanya Love responded that historically, the public bus
operators have not utilized all available LTF funding. Also, funding is
available through Section 5307, Section 5309, and TUMF. The formula
change will not shift funds resulting in the elimination or reduction of service,
it will restructure the available funding for planning purposes.
Commissioner Miller then asked that it is documented that the public bus
operators understand the proposed change as well as the other funding
opportunities available.
M/S/C (Schook/Lowe) to:
1) Approve a change in the Western County funding formula for
Local Transportation Funds and State Transit Assistance Funds
for bus and commuter rail service to 78% for bus and 22% for
commuter rail effective in Fiscal Year 2004-05;
2) Approve a timeline for the funding formula to be reviewed in
Fiscal Year 2007-08 with proposed changes to be implemented
in Fiscal Year 2009-10; and,
3) Forward to the Commission for final action.
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Plans and Programs Committee Minutes
September 22, 2003
Page 3
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6. TRIENNIAL PERFORMANCE AUDIT FOR FISCAL YEARS 2001-2003
Tanya Love reviewed the scope of services for the Triennial Performance
Audit of the Commission and seven public transit operators, including the
selection of Arthur Bauer and Associates, Inc. to perform the audits.
M/S/C (Busch/Lowe) to:
1. Approve Agreement No. 04-62-033 with Arthur Bauer &
Associates, Inc., to conduct the triennial performance audit of
the Commission and seven public transit operators;
2. Allocate up to $56,900 in Local Transportation Funds (LTF) to
cover the cost of the audit;
3. Authorize the Chairman, pursuant to Legal Counsel review, to
execute the agreement on behalf of the Commission; and,
4. Forward to the Commission for final action.
7. TRANSFER FUNDING PARTNERSHIP MEMORANDUM OF UNDERSTANDING
M23-008 WITH SOUTHERN CALIFORNIA REGIONAL RAIL AUTHORITY
Stephanie Wiggins, Rail Department Manager, reviewed the Transfer Funding
Partnership Memorandum of Understanding with SCRRA that will provide
consistent transfer reimbursements to the three bus transit operators and a
seamless trip experience to the Metrolink riders while helping to reduce
parking requirements at the Metrolink stations.
M/S/C (R. Wilson/Schook) to:
1) Approve Transfer Funding Partnership Memorandum of
Understanding M23-008 with the Southern California Regional
Rail Authority (SCRRA);
2) Authorize the Chairman, pursuant to Legal Counsel review, to
execute the memorandum on behalf of the Commission; and,
3) Forward to the Commission for final action.
8. COMMUTER EXCHANGE REQUEST FOR QUALIFICATIONS
Diana Kotler, Program Manager, reviewed the Request for Qualifications to
acquire a new Commuter Exchange vehicle, highlighting the difficulties being
experienced with the current vehicle and well as the services provided by the
specialty vehicle.
Plans and Programs Committee Minutes
September 22, 2003
Page 4
In response to Commissioner Gregory Schook's question regarding staffing,
Diana Kotler responded that the vehicle is staffed by Inland Transportation
Services, who attends the Commuter Exchange events and ensures the
vehicle is maintained.
Commissioner Robin Lowe recommended a not to exceed amount of
$345,000.
M/S/C (Lowe/Ashley) to:
1) Authorize staff to issue a Request for Qualifications (RFQ) to
select the best qualified manufacturer to plan, design, and
manufacture a new Commuter Exchange vehicle;
2) Authorize staff to negotiate the Best and Final Offer for the
purchase of a new Commuter Exchange vehicle not to exceed
$345,000;
3) Direct staff to bring back final recommendations and results of
the review, selection, and contract negotiations process for
consideration of contract award; and,
4) Forward to the Commission for final action.
9. STATUS REPORT ON THE INTER -COUNTY CETAP CORRIDORS
Hideo Sugita, Deputy Executive Director, presented a report on the status of
the Inter -County CETAP Corridors. The Final EIR for the Moreno Valley to
San Bernardino County Corridor is anticipated to be ready for certification by
the Commission in Fall 2004. The Major Investment Study for the Orange
County to Riverside County Corridor is anticipated to be completed by the
end of the year.
Commissioner Robin Lowe requested staff agendize an item for the next
Plans and Programs Committee meeting to provide a detailed report on the
Moreno Valley to San Bernardino County Corridor, including study and
project information.
M/S/C (Lowe/Miller) to:
1) Receive and file the status report on the Inter -County CETAP
Corridors as an information item; and,
2) Forward to the Commission for final action.
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Plans and Programs Committee Minutes
September 22, 2003
Page 5
• 10. COMMUTER RAIL PROGRAM UPDATE
Stephanie Wiggins, Rail Department Manager, provided an update on the
Commuter Rail Program, highlighting the delays in service with Union Pacific
Railroad (UP), the increase in Beach Train ticket sales over the prior year, and
the addition of a round trip on the Inland Empire -Orange County Line during
off peak hours.
In response to Commissioner Lowe's question regarding the projected
growth of the Riverside Line, Stephanie Wiggins responded that no growth
was projected due to the introduction of the Riverside -Fullerton -Los Angeles
service.
Additionally, Commissioner Lowe requested the status of UP addressing
scheduling issues that were causing significant delays in service. Stephanie
Wiggins responded that UP did address scheduling issues and a significant
improvement resulted, however during the summer months, on -time
performance has suffered due to various factors. She also indicated that
Metrolink is in contact with UP on a daily basis.
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Commissioner Bob Buster asked if the delays could be construed as or cause
safety issues and recommended contacting the regulatory agencies regarding
this matter. Stephanie Wiggins indicated that she would follow up on this
issue and report back to the Committee.
M/S/C (Schook/Hall) to
1) Receive and file the Commuter Rail Program Update as an
information item; and,
2) Forward to the Commission for final action.
11. COMMISSIONERS / STAFF REPORT
A. Hideo Sugita noted:
• Eric Haley, Executive Director, will be out of the office from
September 26th through October 21st on vacation and attending
the Focus on the Future Conference. In his absence, Hideo or
Naty can be contacted for assistance.
• The California Transportation Commission will take action
September 25th regarding the SR 60/SR 91/1-215 Interchange
Project funding request.
Plans and Programs Committee Minutes
September 22, 2003
Page 6
12. ADJOURNMENT
There being no further business for consideration by the Plans and Programs
Committee, the meeting adjourned at 12:40 p.m. The next meeting is
scheduled to be held at 1 2:00 p.m., Monday, October 27, 2003, in the
Board Room at the County of Riverside Administrative Center, 4080 Lemon
Street, First Floor, Riverside, California, 92501.
Respectfully submitted,
Jennifer Harmon
Deputy Clerk of the Board
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• AGENDA ITEM 5
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RIVERSIDE COUNTY TRANSPORTA TION COMMISSION
DATE:
November 24, 2003
TO:
Plans and Programs Committee
FROM:
Tanya Love, Program Manager
THROUGH:
Cathy Bechtel, Director of Transportation Planning and Policy
Development
SUBJECT:
Federal Transit Administration's Section 5307 Program of Projects
for Riverside/San Bernardino, Hemet/San Jacinto, Temecula/
Murrieta and Los Angeles/Long Beach/Santa Ana Urbanized Areas
STAFF RECOMMENDATION:
This item is for the Committee to:
1) Request the Commission to conduct a public hearing at its December
10, 2003 meeting for the purpose of approving the draft Federal
Transit Administration's (FTA) Section 5307 Program of Projects for
Riverside/San Bernardino, Hemet/San Jacinto, Temecula/Murrieta and
Los Angeles/Long Beach/Santa Ana urbanized areas.
BACKGROUND INFORMATION:
At the July 28, 2003 Commission meeting, the attached Program of Projects (POP)
for Riverside/San Bernardino, Hemet/San Jacinto, Temecula/Murrieta and Los
Angeles/Long Beach/Santa Ana urbanized areas were presented to the Commission
for review and approval. For the past several years, once the POPs were approved,
they were forwarded to the Southern California Association of Governments
(SCAG) who, in turn, would publish a legal notice identifying the projects and
conduct a public hearing. That process enabled the transit operators to submit
grant applications to the FTA which distributes federal operating and capital block
grant funds to urbanized areas through its Section 5307 Program. Recently, SCAG
staff requested that the Commission assume the responsibility for publication of
the legal notice as well as the public hearing.
Attached are the draft POPs for three of the four urbanized areas located in
Riverside County. In addition, a POP for the Los Angeles/Long Beach/Santa Ana
urbanized area is attached. That POP identifies funding available to the Riverside
Transit Agency as a result of Route 149 which operates from the Riverside
Downtown Terminal to Orange County. The POPs contain projects taken from the
approved Short Range Transit Plans (SRTP) for FY 2004-06 and were developed in
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cooperation with the eligible public transit operators. Balances, if any, will be
carried over to the next fiscal year. The draft Program of Projects, if not amended
through the public hearing process, will become final as presented.
The actual apportionment for FY 2003/04 will not be known until later this
calendar year when final appropriations are made by Congress. The POPs were
developed at the highest anticipated amount to allow the operators to proceed with
filing their grant applications and to avoid delays, program amendments and
additional paperwork if the actual apportionments are in fact lower than
anticipated.
Once the internal audit for SunLine Transit Agency is completed, Commission staff
anticipates that a Program of Projects for the Indio/Cathedral City/Palm Springs
urbanized area will be presented for the Commission's consideration together with
their SRTP.
Attachment: Excel Spreadsheets — FY 2003/04 Program of Projects (4)
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RIVERSIDE COUNTY TRANSPORTATION COMMISSION
PROGRAM OF PROJECTS
FTA SECTION 5307
FY 04
URBANIZED AREA:
Total Apportionment (projected)
Riverside - San Bernardino
$10,946,254
Bus Rail
Apportionment $6,843,244 $4,771,163
Carryover $3,885,007 $8,844,611
Transfer of Funds (CMAQ) $0 $0
Total Funds Available $10,728,251 $13,615,774
Less Current Requests $7,683,953 $7,064,000
Balance: $3,044,298 $6,551,774
SUB AREA
TOTAL
TOTAL
RECIPIENTS
APPORTIONMENT
BUS
RAIL
Corona, City of
$324,000
$324,000
$0
Riverside, City of
$236,000
$236,000
$0
Riverside Transit Agency
$7,123,953
$7,123,953
$0
RCTC's Commuter Rail
$7,064,000
$0
$7,064,000
TOTAL: ALL RECIPIENTS
$14,747,953
$7,683,953
$7,064,000
NO. PROGRAM OF PROJECTS
1) Corona: Dial -A -Ride Replacement Buses -2 (RIV 030601)
2) Corona: Mobile Data Terminal and Automatic
Vehicle Locator for 14 Transit Vehicles (RIV 030602)
TOTAL FEDERAL PROJECT DESIGNATED
AMOUNT SHARE TYPE RECIPIENT
$140,000 $116,000 C SCAG
$100,000 $80,000 C SCAG
3) Corona: Capitalized Preventative Maintenance (RIV 030603) 8160.000 $128,000 C SCAG
4) Riverside: Dial -A -Ride Replacement Vehicle (RIV 030604) $70,000 $58,000 C SCAG
5) Riverside: Capitalized Preventative Maintenance (RIV 030605) $100,000 $80,000 C SCAG
6) Riverside: Dial -A -Ride Expansion Vehicle (RIV 030606) $90,000 $74,000 C SCAG
7) Riverside: Office Equipment, Vehicle Location Equipment,
Software and Miscellaneous Items (RIV 010905) $30,000 $24,000 C SCAG
8) RTA: Debt Service for 57 Buses Purchased in FY 01 (RIV 030626) $2,654,516 $1,789,273 C SCAG
9) RTA: Capitalized Preventative Maintenance (RIV 030608) 82.500,000 $2,000,000 C SCAG
10) RTA: Facility Improvements at Hemet and Riverside (RIV 030609) $457,600 $366,080 C SCAG
11) RTA: Bus Stop Amenities (benches, signs, shelters) (RIV 030610) $500,000 $400,000 C SCAG
12) RTA: Office Equipment (RIV 030611) $116,000 $92,800 C SCAG
13) RTA Aerial Mapping Software (RN 030612) $10,000 $8,000 C SCAG
14) RTA: Automated Traveler Information System at Bus Stops (RIV 030613) $1000,000 $800,000 C SCAG
15) RTA Dial -A -Ride Vehicles: 5 expansion (RIV 030614) $700,000 $581,000 C SCAG
and 8 replacement (RIV 030615)
16) RTA: Automatic Passenger Counting System (RIV 030616) $50,000 $40,000 C SCAG
17) RTA: Project Studies: 1) Compensation and Benefits Study
and 2) Fare Study Analysis (RIV 030617) $201,000 $160,800 C SCAG
18) RTA: ADP Software (RIV 030618) $635,000 $508,000 C SCAG
19) RTA: Shop Equipment: Four Post Portable Electric Lift and a Fall
Protection Tool (RIV 030619) $30,000 $24,000 C SCAG
20) RTA: Trade Show Presentation Booth Accessories, Consulting
Services and Display Designs (RIV 030620) $30,000 $24,000 - C SCAG
21) RTA: Support Vehicles: 1 Utility Truck, 9 Support Vehicles and -
4 Supervisor Vans (replacement) (RIV 030621) $300,500 $240,400 C SCAG
22) RTA: Surveillance Security Cameras at the Hemet and Riverside
Facilities (RIV 030622) $100,000 $80,000 C SCAG
23) RTA: Survey Costs: Title VI Requirement (RIV 030623) $12,000 $9,600 C SCAG
24) RCTC: SCRRA Rehab/Renovation - RCTC"s FY 04 Share (RIV 030633) $892,000 $892,000 C SCAG
25) RCTC: Eastern Area Maintenance Facility - Phase 1 (RIV 030634) $1,843,000 $1,843,000 C SCAG
26) RCTC: SCRRA Rolling Stock - 18 Cars - Expansion (RIV 010214) 84,329,000 $4,329,000 C SCAG
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11/18/2003 11.-21 AM
RIVERSIDE COUNTY TRANSPORTATION COMMISSION
PROGRAM OF PROJECTS
FTA SECTION 5307
FY 04
URBANIZED AREA:
Total Apportionment (projected)
Hemet/San Jacinto
$1,496,905
Bus
Apportionment $1,496,905
Carryover $772,561
Transfer of Funds (CMAQ) $0
Total Funds Available $2,269,466
Less Current Requests $2,269,466
Balance: $0
RECIPIENTS
Riverside Transit Agency
SUB AREA
APPORTIONMENT
$2,269,466
NO. PROGRAM OF PROJECTS
1) RTA: Operating Assistance - Fixed Route and Dial -A -Ride (RIV 030607) $34,613,251 $2,172,330 0 Caltrans
2) RTA: Design/construct CNG Station at Third Street Facility $1,534,060 $97,136 C Ca[trans
FEDERAL PROJECT DESIGNATED
TOTAL
AMOUNT
SHARE
TYPE RECIPIENT
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11/18/200311:21 AM
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RIVERSIDE COUNTY TRANSPORTATION COMMISSION
PROGRAM OF PROJECTS
FTA SECTION 5307
FY 04
URBANIZED AREA:
Total Apportionment (projected)
Temecula/Murrieta
$1,247,633
Bus
Apportionment $1,247,633
Carryover $1,247,633
Transfer of Funds (CMAQ) $0
Total Funds Available $2,495,266
Less Current Requests $1,247,633
Balance: $1,247,633
RECIPIENTS
Riverside Transit Agency
SUB AREA
APPORTIONMENT
$1,247,633
NO. PROGRAM OF PROJECTS
TOTAL FEDERAL PROJECT DESIGNATED
AMOUNT SHARE TYPE RECIPIENT
1) RTA: Operating Assistance - Fixed Route and Dial -A -Ride (RIV 030607) $34,613,251 $1,247.633 0 SCAG
Note: $1,247,633 available for operating during FY 04. This applies
only to FY 04 due to the area changing from a small UZA to a large UZA.
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11/18/200311:21 AM
RIVERSIDE COUNTY TRANSPORTATION COMMISSION
PROGRAM OF PROJECTS
FTA SECTION 5307
FY 04
URBANIZED AREA:
Total Apportionment (projected)
Los Angeles/Long Beach/Santa Ana
$78,340
Apportionment
Carryover
Transfer of Funds (CMAQ)
Total Funds Available
Less Current Requests
Balance:
Bus
$78,340
$0
$0
$78,340
$78,340
$0
RECIPIENTS
Riverside Transit Agency
SUB AREA
APPORTIONMENT
$78,340
NO. PROGRAM OF PROJECTS
TOTAL FEDERAL PROJECT DESIGNATED
AMOUNT SHARE TYPE RECIPIENT
1) RTA: Debt service for 57 buses purchased in FY 2000/01 (RIV030626) $2,654,516 $78,340 C SCAG
11/18/200311:20 AM
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• AGENDA ITEM 6
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RIVERSIDE COUNTY TRANSPORTATION COMMISSION
DATE:
November 24, 2003
TO:
Plans and Programs Committee
FROM:
Tanya Love, Program Manager
THROUGH:
Cathy Bechtel, Director of Transportation Planning and
Development
Policy
SUBJECT:
FY 2003/04 Federal Transit Administration's Section 5311
Transportation Program
Rural
STAFF RECOMMENDATION:
This item is for the Committee to:
1) Approve the proposed FY 2003/04 Federal Transit Administration's
Section 531 1 Program of Projects for Riverside County; and
2) Forward to the Commission for final action.
• BACKGROUND INFORMATION:
•
The Section 5311 Rural Transit Assistance Program available through the Federal
Transit Administration (FTA) provides federal operating assistance funds for rural
transit operators. These funds are administered by Caltrans and the majority of the
funds are passed through to counties based on a population formula. The
remaining funds, if sufficient to justify a call for projects, are awarded in a
statewide discretionary program by Caltrans for rural capital projects and intercity
bus programs. Transit operators in counties where formula funds are fully
programmed submit projects for discretionary funding to Caltrans. In order for
grants to be approved, the Commission must develop and approve a Program of
Projects.
This year's program was prepared using the FY 2002/03 funding level for transit
operations. As with the Section 5307 program, the actual apportionments will not
be known until later this calendar year when final appropriations are made by
Congress. By programming at what may be a higher level of funding, the operators
will be able to apply for maximum funding and avoid delays and additional work to
amend programs and grants.
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FORMULA PROGRAM
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The proposed program allocates the estimated $329,819 in formula funds for
Riverside County in FY 2003/04 to the Riverside Transit Agency (RTA) (61.7% or
$203,498) and SunLine Transit Agency (SunLine) (38.3% or $126,321).
Following is the proposed FY 2003/04 Section 5311 Program:
Section 5311
Formula Funds
COUNTY —
100%
RTA — 61.7%
SunLine —
38.3%
Federal Funds
Available
$290,357
$179,150
$111,207
FY 2002/03
Estimated Carry
Over
$39,462
$24,348
$15,114
TOTAL FUNDS
PROJECTED:
$329,819
$203,498
$126,321
The 61.7%/38.3% formula was approved by the Commission in 1987 and was
based on the level of service each agency operated in the non -urbanized areas of
the County. During FY 2002/03, Commission staff discussed the formula with
staff from RTA and SunLine to determine if the formula was still applicable. Both
agencies agreed that the formula should remain at the current percentage splits.
RTA identified the use of $171,600 of Section 5311 funds to be used for operating
in their FY 2003/04 Short Range Transit Plan (SRTP). RTA's balance of $31,898
($203,498 - $171,600) will be carried over to FY 2004/05. Once the internal
audit for SunLine is completed, Commission staff anticipates that they will apply
for their portion of Section 5311 funds through their SRTP.
DISCRETIONARY FUNDS
It is not known at this time whether Caltrans will release a call for projects in FY
2003/04 for discretionary rural transit funds. Currently, none of our transit
operators have planned for the use of Section 5311 discretionary capital funds.
However, should Caltrans release a call for projects, all transit operators will be
contacted about the availability of funds and if they have a project, a request for an
amendment to the program of projects will be submitted for the Commission's
consideration.
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• AGENDA ITEM 7
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RIVERSIDE COUNTY TRANSPORTATION COMMISSION
DATE:
November 24, 2003
TO:
Plans and Programs Committee
FROM:
Tanya Love, Program Manager
THROUGH:
Cathy Bechtel, Director of Transportation Planning and Policy
Development
SUBJECT:
Amend the Commuter Rail Program's FY 2003/04 Short Range
Transit Plan to Reflect the Allocation of Measure "A" and Local
Transportation Funds
STAFF RECOMMENDATION:
This item is for the Committee to:
1) Allocate up to $2M in Measure "A" rail funding to the Commuter Rail
Program for the lease of commuter rail cars and locomotives;
2) Reprogram $40,000 in Local Transportation Funds (LTF) from
operating to capital to cover replacement costs of rail seat cushions;
3) Allocate $845,100 in LTF funds to complete the Pedestrian Over -
Crossings at the West Corona and La Sierra Metrolink Stations as well
as the construction and installation of Closed Circuit Television at the
La Sierra, Pedley and West Corona Metrolink Stations;
4) Amend the Commuter Rail Program's FY 2003/04 Short Range Transit
Plan to reflect these changes; and
5) Forward to the Commission for final action.
BACKGROUND INFORMATION:
The Commuter Rail Program is requesting an amendment to its FY 2003/04 Short
Range Transit Plan for the following capital projects:
1) Lease of Commuter Rail Cars and Locomotives
California Regional Rail
Authority (SCRRA) has
the opportunity to
lease up to 12
Bombardier cars and
two General Motors'
locomotives from
Sound Transit, a public
The Southern
IEOC Average Daily Passenger Trips
104% Increase (Oct 99 - Oct 03)
Oct -99 Oct -00 Oct -01 Oct -02 Oct -03
9
transit agency located in Seattle, Washington. Ridership on the Inland
Empire -Orange County (IEOC) Line has increased by 20% over the
past 12 months. Over the last four years, ridership has more than
doubled which has resulted in overcrowding on the majority of the
IEOC trains. New rail cars have been ordered and are due for delivery
in FY 2004/05; the leased cars will provide short-term relief to the
over -crowding. Staff is requesting authorization to allocate up to $2M
in Measure "A" rail funds to acquire the leased cars and locomotives
contingent upon their use on the IEOC Line. If approved, the funds
will be used to add commuter rail cars on existing trains or the
addition of a peak period train to relieve overcrowding;
2) Train Car Seat Cushion Replacement Program - SCRRA is requesting
$500,000 from member agencies to replace seat cushions on various
rail cars. The Commission's share is $40,000. SCRRA has identified
sufficient LTF funds available from RCTC's FY 2002/03 operating
budget to cover the costs. Staff is requesting that $40,000 in
operating funds be reprogrammed to capital to cover the seat
replacement costs; and
3) La Sierra and West Corona Over -Crossing and Closed Circuit
Television - $845,100 in LTF funding is requested by Commuter Rail
staff to complete the construction and installation of Pedestrian Over -
Crossings at the La Sierra and West Corona Metrolink Stations.
Pedestrian Over -Crossings are designed to improve public safety at the
station platforms when crossing the tracks. These funds will also
serve as the local match to complete the construction/installation of a
Closed Circuit Television (CCTV) system at La Sierra, West Corona
and the Pedley Metrolink Stations. The installation of video
surveillance equipment will eventually link security efforts at all RCTC-
owned stations.
•
10
•
•
•
Financial Information
In Fiscal Year
Budget:
No
Year:
2003/04
Amount
$2,000,000 (Measure
"A")
$5,543 (LTF)
Source of
Funds:
$2,000,000 - Measure "A" Rail Funds
$5,543 - LTF Funds
The balance of $839,557 ($845,100 - $5,543) was
accrued in FY 2002/03. As a result, only $5,543 in LTF
funds is required as a budget adjustment.
Budget
Adjustment:
Yes
GLA No.:
221-33-81301 P#3812 ($2M)
221-33-81301 P#3802, P#3805 and P#3806 ($5,543)
Fiscal Procedures Approved:
•
Date:
11/18/03
11
AGENDA ITEM 8
RIVERSIDE COUNTY TRANSPORTA TION COMMISSION
DATE:
November 24, 2003
TO:
Plans and Programs Committee
FROM:
Tanya Love, Program Manager
THROUGH:
Cathy Bechtel, Director of Transportation Planning and Policy
Development
SUBJECT:
Citizens Advisory Committee/Social Services Transportation
Advisory Committee
STAFF RECOMMENDATION:
This item is for the Committee to:
1) Approve the attached membership roster for the Citizens Advisory
Committee/Social Services Transportation Advisory Committee
(CAC/SSTAC); and
2) Forward to the Commission for final action.
•
•
BACKGROUND INFORMATION:
Section 99238 of the Transportation Development Act (TDA) requires that
categorical membership of the CAC/SSTAC consist of the following:
1) One representative of a potential transit user who is 60 years of age
or older;
2) One representative of a potential transit users who is handicapped;
3) Two representatives of the local social service providers for seniors,
including one representative of a social service transportation provider,
if one exists;
4) Two representatives of local social service providers for the
handicapped, including one representative of a social service
transportation provider, if one exists;
5) One representative of a local social service provider for persons of
limited means; and
6) Two representatives from the local consolidated transportation service
agency, designated pursuant to subdivision (a) of Section 15975 of
the Government Code, if one exists, including one representative from
an operator, if one exists.
12
Appointment terms to the CAC/SSTAC are staggered with members appointed to
one, two and three year terms. Appointments for Grant Bradshaw, Leslie Grosjean,
Judy Nieburger, Fortunato Penilla, Andrea Puga and Sherry Thibodeaux will expire
in 2004. Staff contacted these members and all have indicated that they would
like to have their appointments reconfirmed. In addition, Mary Venerable's term
will expire in 2004; however, staff was unable to reach her prior to the mailing of
the Plans and Programs' Agenda. Staff anticipates providing a verbal up -date at
the Committee meeting on Ms. Venerable's re -appointment status.
The membership for the Pass Area will also expire in 2004. Chris Millen, who has
represented the Pass Area on the CAC/SSTAC for the past three years,
recommended that the position be filled by Mike Pistilli who is the Manager for the
City of Beaumont's Transit Services. In follow-up staff contacted Mr. Pistilli who
has indicated that he is interested in filling the position. As a result, staff is
requesting that Mr. Pisilli be appointed as the Pass Area representative.
Attachment: Excel Spreadsheet — Membership Roster
•
13
•
RIVERSIDE COUNTY TRANS ORTATION CO MMISSION
CITIZEN'S ADVISORY CO TEE MEMBER ROSTER
Effective: J ry, 2004
•
Name/Area Represented
Categorical Membership
Term Date
N ominated By
Qualifications
Jim Collins
Indio
Potential transit user who is
60 years of age or older
2
Expires 1/05
Commissioner Roy
Wilson
Previous CAC/SSTAC
member
Peter Benavidez
Riverside
Potential transit user who is
disabled
2
Expires 1/05
Previous CAC/SSTAC
member
Previous CAC/SSTAC
member
Judy Nieburger
Moreno Valley
Social service provider for
senior citizens/disabled
3
Expires 1/07
Commission er Tom
Mullen
Past RCTC and
Metrolink member
Fortunato Penilla
Riverside County
Social service provider for
disabled
3
Expires 1/07
Previous CAC/SSTAC
member
Previous CAC/SSTAC
member
Sherry Thibodeaux
Riverside
Social service provider for
persons of limited means
1
Expires 1/04
Learned of opening
through attendance of
CAC meetings
Interested in transit
issues. Works for the
Community Access
Center. Hosts support
groups for women with
disabilities and
domestic violence
cases.
Cindy Scheirer
Pedley
Community member
2
Expires 1/05
Commissioner John
Tavaglione
Involved in community
issues and has
attended Transportation
Now meetings
Andrea Puga
Corona
Community member
1
Expires 1/05
Commissioner John
Hunt
Past member of
RCTC, RTA and
Metrolink
Mike Pistilli
Pass Area Transit
Social service transportation
provider for the disabled/
limited means
3
Expires 1/07
Nominat ed by Chris Millen, former CAC/SSTAC member
Works for the City of
Beaumont transit service,
participates in the
Pass Area Transit
Study
Mary Venerable
Lake Elsinore
Social service transportation
provider for elderly
1
Expires 1/04*
Supervisor Bob Buster
Involved in community
issues and a member
of Lake Elsinore
Transportation Now
Leslie Grosjean-SunLine
Coachella Valley
Consolidated Transportation
Service Agency
3
Expires 1/07
SunLine Transit
Agency staff
Grant Bradshaw-RTA
Western Riverside
Consolidated Transportation
Service Agency
3
Expires 1/07
Riverside Transit
Agency staff
* CAC/SSTAC member could not be reached prior to deadline for mamiling the Plans and Programs' Committee Agenda.
Staff antcipates providing a verbal up -date on status of membership renewal at Committee meeting.
Page 1 of 1
11/18/2003
CAC Membershlp Roster
14
• AGENDA ITEM 9
•
•
RIVERSIDE COUNTY TRANSPORTA TION COMMISSION
DATE:
November 24, 2003
TO:
Plans and Programs Committee
FROM:
Diana Kotler, Program Manager
THROUGH:
Marilyn Williams, Director of Regional Programs and Public Affairs
SUBJECT:
Commuter Assistance Program Rideshare Week Update
STAFF RECOMMENDATION:
This item is for the Committee to:
1) Receive and file, as an information item, an update of California
Rideshare Week services implemented as part of RCTC's Commuter
Assistance Program; and
2) Forward to the Commission for final action.
BACKGROUND INFORMATION:
The Commission's Commuter Assistance Program is built upon a cooperative
relationship between employers and commuters in Riverside County. That
relationship is most visible during California Rideshare Week, October 6-10, 2003,
when agencies throughout the state focus their efforts on encouraging the public
to leave their cars behind and use alternate forms of transportation including
carpooling, vanpooling, buspooling, using public transit, walking, bicycling and
telecommuting when traveling to and from work.
The focus of the Commission's Rideshare Week activities was centered on a pledge
drive asking commuters to commit to using an alternate mode of transportation at
least one day during Rideshare Week. The pledge drive was designed and
distributed in partnership with San Bernardino Associated Governments through a
jointly funded program known as Inland Empire Commuter Services (IECS). Given
that marketing to commuters through employers is the most effective form of
rideshare outreach, IECS provides a number of free services to employers who
choose to pass along the incentives as part of their employee benefits package.
This year's pledge drive theme, "It's a Jungle Out There" carried the message to
give ridesharing a try and included a marketing campaign complete with pledge
cards, posters, clip art, sample newsletter articles, and small promotional items to
support participating employers in implementing the campaign at their individual
worksites. The availability of electronic marketing materials was added to this
year's campaign in response to employer input. Complete "how-to" steps were
15
also provided along with suggested activities that employers might use in
distributing the various materials to their employees to encourage them to pledge to
share a ride.
The campaign package was provided to just over 235 employers in the two county
area. While 93 employers in Riverside County indicated an interest in implementing
the campaign, 55 employers actually did so, a 59% participation rate. Of note is
that nearly 24% of the participating employers had less than 250 employees and
are not required to provide rideshare benefits to their employees.
Nearly 6,200 commuters in the Inland Empire returned pledge cards and were
automatically entered to win 70 prizes secured by IECS consultant staff from
employers and merchants throughout the Inland Empire and beyond. Winners were
selected randomly and are detailed on Exhibit 1 (sorted by the winner's work
location). A review of the prize list highlights the significant donations made by
businesses valued at approximately $13,500. Of the total pledge cards returned,
2,870 were received from Riverside County commuters representing a 4.7%
response rate. Given that Rideshare Week coincided with the state's recall
election, the pledge drive held onto its 4 + % response rate experienced in the two
previous years.
In addition, three newspapers each ran free ads on three dates before and during
Rideshare Week including the Riverside Press Enterprise, San Bernardino County
Sun and Inland Valley Daily Bulletin (Exhibit 2). The newspapers valued their in -
kind contributions at $6,000. Transit operators including Riverside Transit Agency,
SunLine and Omnitrans provided free passes as prizes to employers participating in
the IECS Rideshare Week Kick-off event that provided hands-on instruction for
implementing the marketing campaign in an informative and attention getting
manner to generate interest in ridesharing.
Rideshare Week is also the time employers are most likely to hold transportation
fairs at their worksites. In support of employer events, the Commission's
Commuter Exchange, a 40' mobile information center complete with rideshare and
air quality exhibits, travels to and participates in worksite events. This year IECS
staff and the Commuter Exchange attended eight transportation fairs.
Employer Recognition
The list of employers participating in the Commission's Commuter Assistance
Program is an impressive and diverse list of employers, large and small. Depending
on an individual employers' interest, the Commission works with them to
customize and provide varying levels of services and rideshare incentives to them
and their employees. Last month, staff reported on the Commissions Annual
Employer Partnership Awards Ceremony held in September.
•
•
16
•
•
•
In addition to the Awards Ceremony, the Commission recognizes all employers who
take an active role in promoting the importance of ridesharing through a
congratulatory ad. The advertisement, attached as Exhibit 3, lists all employers
working with the Commission from Riverside County. Beyond being a thank you,
the ad serves as a challenge to other employers to consider implementing rideshare
services through the Commission's Program. In a partnership with local
newspapers, the annual ad runs free of charge in the Riverside Press Enterprise,
The Desert Sun, Inland Valley Daily Bulletin and San Bernardino County Sun. Staff
wishes to express our appreciation for the contributions made by the four
newspapers in support of regional rideshare marketing.
Attachments:
Exhibit 1 — Rideshare Week Prize Drawing List of Winners
Exhibit 2 — Rideshare Week Newspaper Ad
Exhibit 3 — Employer Recognition Advertisement
17
•
•
•
2003 Rideshare Week •of Prize Drawing Winners
Riverside and San Bernardino Counties
•hibit 1
#
Prize
Winner Name
Company Name
City
1
Metrolink 4 Trip Tickets (4)
Gwen Hoekstra
' Econolite Control Products, Inc.
Anaheim
2
Dinner @ Soboba Casino
Patricia Aiken
San Gorgonio Memorial Hospital
Banning
3
Metrolink 4 Trip Tickets (4)
Richard Murillo
Universal Packaging
Chino
4
5
California Speedway Tickets
Metrolink 4 Trip Tickets (4)
Michael Sanchez
Terrance McCree
Universal Packaging
Chino
Ashley Co .
Colton
6
Edgewater Hotel, Laughlin Getaway
Bonnie Hickman
Wal-Mart #1692
Colton
7
Metrolink 4 Trip Tickets (4)
Stacy Stewart
City of Corona
Corona
8
9
Harrah's, Las Vedas Getaway_
Sylvia Del Castillo
Family First Advanced Estate Planning
Corona
Disneyland Passes and Hotel Stay
Eugene Fizik
Wal-Mart #1912
Corona
10
$250 Staters Bros. Gift Certificates
Alicia Chareller
Watson Pharmaceuticals
Corona
11
Chuck Street Helicopter Ridealong
June Grimlan
Kaiser Permanente-Fontana
Fontana
12
$250 Stater Bros. Gift Certificates
Martha Barlow
Kaiser Permanente-Fontana
Fontana
13
Metrolink 4 Trip Tickets (4)
Juan Gutierrez
Sears Home Central
Fontana
14
Metrolink 4 Trip Tickets (4)
Mariano Soto
Highland Supply Corp .
Highland
15
$250 Penske Honda Gift Certificate
Paul Myers
Loma Linda University Medical Center
Loma Linda
16
Fragrance Gift Basket
Judith Pearson
Loma Linda University Medical Center
Loma Linda
17
4 Whale Watching Tickets
Gail Rice
Loma Linda University
Loma Linda
18
Flamingo Hotel, Laughlin Getaway
Florence Harris
ACS
Long Beach
19
Disneyland Passes and Hotel Stay
Shannon Kolbe
Aetna
Ontario
20
$250 Stater Bros. Gift Certificates
Glen Wizner
Arthrotek, Inc.
Ontario
21
Metrolink 4 Trip Tickets (4)
Mark Schene
HMC Group
Ontario
22
Metrolink 4 Trip Tickets (4)
Rodgriquez
IKEA Wholesale
Ontario
23
Metrolink 4 Trip Tickets (4)
Connie Mendoza
Inland Valley Daily Bulletin
Ontario
24
Fragrance Gift Basket
Maureen Fox
City of Palm Springs
Palm Springs
25
26
Dinner @ Soboba Casino
Allan Freetage
Eastern Municipal Water District
Perris
Metrolink 4 Trip Tickets (4)
Hardip Kaur
Starcrest Products of California
Perris
27
Metrolink 4 Trip Tickets (4)
Juana Navarro
Starcrest Products of California
Perris
28
San Luis Obispo Getaway and Amtrak Tickets
Andrea Banuelos
Wal-Mart #1747
Perris
29
Lodge at Rancho Mirage Getaway
Marie Rivera
City of Rancho Cucamonga
Rancho Cucamonga
30
4 Whale Watching Tickets
Steve Smith
Lodge at Rancho Mirage
Rancho Mirage
31
Fender Guitar
Andrew Alvarez
Marriott Rancho las Palmas
Rancho Mirage
- 32
31" Sanyo Color TV
Glenna Weaver
Epic Management
Redlands
33
Metrolink 4 Trip Tickets (4)
Sue Sanders
ESRI
Redlands
34
$250 Wal-Mart Gift Certificate
Virginia Hernandez
La -Z -Boy West
Redlands
35
$50 Certificate for Soboba Steakhouse
Rodolfo Mendez
La -Z -Boy West
Redlands
36
Metrolink 4 Trip Tickets (4)
Diane Holder
City of Rialto
Rialto
37
4 Whale Watching Tickets
Pauline Mejia
Staples West Coast Distribution Center
Rialto
38
Metrolink 4 Trip Tickets (4)
Linda Ferryman
Amtrak
Riverside
39
Sierra Lakes Golf for 4
Sue Ralston
Amtrak
Riverside
40
4 Whale Watching Tickets
Guillermo Hernandez
Blackhawk Furniture
Riverside
Page 1
18
2003 Rideshare Week Ll�lof Prize Drawing Winners
Riverside and San Bernardino Counties
#
Prize
Winner Name
Company Name
City
41
Metrolink 4 Trip Tickets (4)
Deborah Cook
California School for the Deaf
Riverside
42
La Sierra Scholarship
Maricela Hernandez
Riverside Transit Agency
Riverside
43
Dinner @ Soboba Casino
Melissa Greenhut
County of Riverside - Child Protective Ser
Riverside
44
45
Oceanside Getaway and Amtrak Tickets
Rachel Gonzalez
County of Riverside - Indio Superior Cour
Riverside
San Manuel Bingo Party Package
Rebecca Contaoi
County of Riverside - Waste Mngmt.
Riverside
46
Metrolink 4 Trip Tickets (4)
Steven Specht
INFOnxx
Riverside
47
Arthur Murray Dance Lessons
Kathleen Tracy
Kaiser - Riverside
Riverside
48
Ventura Getaway and Amtrak Tickets
Lauire Sheridan
Riverside Medical Clinic
Riverside
49
Metrolink 4 Trip Tickets (4)
Xochitl Guerrero
Riverside Medical Clinic
Riverside
50
Edgewater Hotel, Laughlin Getaway
Freda Youree
Riverside Transit Agency
Riverside
51
Metrolink 4 Trip Tickets (4)
Delinia Lewis
State Comp. Insurance Fund
Riverside
52
Pechanga Resort Getaway
Stephanie Cassady
State Comp. Insurance Fund
Riverside
53
La -Z -Boy Chair
Emma Odegard
University of CA, Riverside
Riverside
54
Metrolink 4 Trip Tickets (4)
Ruth Carter
University of CA, Riverside
Riverside
55
$250 Stater Bros. Gift Certificates
Eva Gonzalez
Wells Fargo Home Mortgage
Riverside
56
$50 Certificate for Soboba Steakhouse
Greg Sipler
Patton State Hospital
San Bernardino
57
4 Whale Watching Tickets
Jessica Chavez
Cal State San Bernardino
San Bernardino
58
Santa Barbara Getaway and Amtrak Tickets
Vicki Clowdus
Cal State San Bernardino
San Bernardino
58
Harrah's, Las Vegas Getaway
Kimeng Vong
City of San Bernardino
San Bernardino
60
Arthur Murray Dance Lessons
Matt Torrence
City of San Bernardino
San Bernardino
61
62
Marriott Rancho Las Palmas Getaway
Henry Cariaga
County of San Bernardino
San Bernardino
$250 Home Depot Gift Certificates
Cynthia Smith
County of San Bernardino
San Bernardino
63
Colorado Belle, Laughlin Getaway
Candice Morrow
Omnitrans
San Bernardino
64
Edgewater Hotel, Laughlin Getaway
Niles Mewes
State Comp Insurance Fund
San Bernardino
65
66
Sierra Lakes Golf for 4
San Diego Getaway and Amtrak Tickets
Cheryl Eickhoff
Guadalupe Cortez
Superior Court of California
San Bernardino
Wal-Mart#1914
San Bernardino
67
Metrolink 4 Trip Tickets (4)
Jeri Prince
Wells Fargo Home Mortgage
San Bernardino
68
Edgewater Hotel, Laughlin Getaway
Norma Ugarte
Rama Corporation
San Jacinto
69
Don Laughlin's Riverside Resort, Laughlin Getaway
Anna Maria Rangel
H udson RCI
Temecula
70
Rio Hotel, Las Vegas Getaway
Herlinda Lara
Professional Hospital Supply
Temecula
Page 2
19
•
•
•
out
there
Celebrate
Rideshare Week • October 6-10
Don't Monkey Around When It Comes To Your Commute
Pledge to join our rideshare
bunch by carpooling, vanpooling,
buspooling, riding your bike
or walking to work, taking
Metrolink, riding the bus or
telecommuting and you'll be
automatically entered in the
drawing to win one of nearly
70 fabulous prizes.
• Get -sways to San Diego, Laughlin, Santa
Barbara, Oceanside, and San Luis Obispo
• $250 gift certificate from Wal-Mart
• Stratomster Guitar from Fender Musical
Instruments
• Dance lessons from Arthur Murray Studio
• Get -away and seafood buffet for two from
The Lodge at Rancho Mirage
• Get -away and buffet for two from Pechanga
Resort and Casino
• 31" Stereo Color TV from Morongo Band
of Mission Indians
• Disneyland passes from Riverside Medical
Clinic
• $250 scholarship from La Sierra University
• Get -away from Marriott Rancho
Las Palmas, Rancho Mirage
• four sets of two Surfliner tickets from
Amtrak
• Fie $50 certificates from The Soboba
Steakhouse Restaurant
• Complimentary monthly passes
from Riverside Transit Agency
For more information calk 1-866-RIDESHARE
To find a rideshare partner
1. • onto: www.RideMatchinfo
The Riverside County Transportation Commission recognizes
the trail blazing efforts of Riverside County employers and their
staff who not only work hard to clear a path through congestion. but also
provide valuable ridesharing benefits to Riverside County commuters.
3.M Co. • Air Force Village West • Alvord Unified School
istrict • American Forces Radio & TV Services -
merisource Bergen Corporation • Amtrak
WRSO - Amway Corp., Nutrilite Division •
naco • Anheuser-Busch Sales Company • t;
rmtec Defense Products • Auto R {
Ytsurance Specialists • Best, Best &
rieger • Blackhawk Furniture, Inc
California California Baptist University •. # ,
alifomia Rehabilitation Center •
California School for the Deaf
alifornia Tool & Engineering •
,
f r iovascular Consultants • Circle Seal
'Controls, Inc- • City of Corona • City of "• 4 "'
Indian Wells •City of Palm Desert - City
cif Palm Springs •City of Riverside
liege of the Desert • Corona Regional
Medical Center • Corona -Norco Unified School
District • County of Riverside • Dairy Farmers of America
"-!Department of Motor Vehicles —Norco • Desert Regional Medical Center
`Dyn Corp, A Computer Sciences Corporation Company • Eastern Municipal Water District • Elsinore
%alley Municipal Water District - Employment Development Department - Epic Management - Family
;l~irst Advanced Estate Planning • Fender Musical Instruments • Fleetwood Enterprises, Inc. • Flexstee[
industries, Inc. • FredLov, Inc. • Golden West Homes, Inc. • Goodrich AerospaceiAerostructures Group;;
•,„ Hilton Reservations Worldwide • Hudson RCI • Hyatt Grand Champions • INFOnxx • Ingram Micro.
1FK Memorial Hospital • Johnson Machinery Co- • Jurupa Unified School District - K & N
,Engineering - Kaiser Permanente—Corona Center, Palm Springs, Riverside • La Quinta Resort & Club
=:La Sierra University • Laidlaw Transit, Inc. • Lake Alice Trading Co. - Magnecomp, Corporation •,
Marriott Desert Springs Resort & Spa - Marriott Desert Springs Villas • Marriott Rancho Las Palmas •:Y
Marriott Shadow Ridge • Menifee Union School District • Mercury Marking Devices • Mission Inn •'
ission Rubber Company • Modtech, Inc_ • Naval Surface Warfare Center - Pacific Bell • Pacific
ySouthwest Instruments • Palm Springs Riviera Resort & Racquet Club • Paradise Printing, Inc_ •;
Parkview Community Hospital • Plant Equipment, Inc. • Professional Hospital Supply • Public°
Guardian - Quaid Imports • Rama Corporation • Rancho California Water District • Renaissance
l*smeralda Resort • Riverside Community College • Riverside Community Hospital • Riverside County's
r,Transportation Commission • Riverside Medical Clinic • Riverside Transit Agency • Riverside Unified'
=School District • San Gorgonio Memorial Hospital • Schnadig Corporation • Sears —Hemet, Riverside
Smith + noble • Smittybilt, Inc • Sport Carriers, Inc_ • Starcrest Products of California, Inc - State
Compensation Insurance Fund - State of California -Consumer Affairs • The Desert Sun • The Gas
Company —Palm Desert • The Lodge at Rancho Mirage • Thor California • Toro Company • University...
of California, Riverside • USPS—Hemet, Riverside Main • Valley Health System • Verizon—Patmq
:Springs • VIASYS Health Care, Inc. - Wat-Mart—Canyon Springs, Cathedral City, Corona, Hemet, Lake -
:Elsinore, La Quinta, Murrieta, Perris, Riverside, South Corona • Waste Management • Watson:
zPharmaceuticals, Inc- - Wells Fargo Home Mortgage • Wendy's—Norco • Western Homes Corporation;'
Westin Mission Hills
For information on how you can offer your
employees rideshare benefits through RCTC'
Commuter Assistance Program, call
1-866-RIDESHARE
l' "grain fut;,!ed by Measure A,
! ; terside County's half -rent sales tax
nanspotration improvements
AI) SttI't'OR i'ro IN I A R"1` I; Y1 ItE DESI i T
•
•
•
•
• AGENDA ITEM 10
•
•
•
•
RIVERSIDE COUNTY TRANSPORTA TION COMMISSION
DATE:
November 24, 2003
TO:
Plans and Programs Committee
FROM:
Stephanie Wiggins, Rail Department Manager
Karen Leland, Staff Analyst
THROUGH:
Hideo Sugita, Deputy Executive Director
SUBJECT:
2003 Beach Train Program Summary
STAFF RECOMMENDATION:
This item is for the Committee to:
1) Receive and file the Status Report on the 2003 Beach Train Program;
and
2) Forward to the Commission for final action.
BACKGROUND INFORMATION:
Developed and administered by the Riverside County Transportation Commission
(RCTC) in 1996, the Beach Train is a popular program designed to maximize
opportunities for public use of the commuter rail system in Riverside County. The
seasonal trains, operated by the Southern California Regional Rail Authority
(Metrolink), operate on various weekends between the months of June and
October, and provide transportation from the inland communities in Riverside and
San Bernardino counties to the beach communities of San Juan Capistrano, San
Clemente, and Oceanside.
2003 Beach Train Season
The 8th season of the Beach Trains carried 13,742 passengers over 18 days,
marking the most successful season ever - - exceeding last year's ridership by 5%.
Total patronage over the last eight years exceeds 77,600 passengers (over
1 55,200 one-way trips).
15000-7-
10000-7
5000
0
Beach Train Ridership (1996-2003)
❑*2nd Train
lst Train
1996 1997 1998 1999`2000e $001 2002 2003
•
Key to the success of the Beach Train Program is the successful marketing
sponsorship with the Press -Enterprise newspaper and PE.com. The sponsorship
provides free ads in the Press -Enterprise, Business Press, and La Prensa
newspapers, a website, on-line ads, voice automated information line, on-line ticket
sales, and corporate sponsors. Since our partnership in 2001, ridership has
increased 28% resulting in almost 3,000 additional riders.
Another key element is our partnership with our local ticket outlets: Riverside,
Corona, Moreno Valley, and San Bernardino Parks and Recreation Departments, and
the Rialto City Clerk's Office. Because the Beach Trains are a charter service,
tickets must be purchased in advance and cannot be purchased at the Station from
the ticket vending machines. The donated staff time and marketing efforts by the
ticket outlets provide valuable support in increasing ticket sales.
The Metrolink train crew, deputies, and Beach Train Attendants (RCTC Casual
Employees) work as a team to ensure a safe, comfortable, train ride. This year, our
sponsors provided free beach balls, beverages, newspapers, and a Radio Disney
contest on board certain trains.
The overall budget for the program is $279,000, however thanks to passenger
fares and the sponsorship of the Press -Enterprise and other vendors, RCTC has
recouped all but $36,000. Not all costs for the 2003 season are confirmed as yet, but
it appears that the season will result in a subsidy of approximately $2.62 per trip. The
Beach Train provides valuable exposure of public transit for people who might not
otherwise take the train! In fact, a survey of Beach Train riders found that 58
percent of those taking the Beach Train had never ridden Metrolink until they rode
the Beach Train!
Additional details related to the 2003 Beach Train Program are provided in the
attachment.
Attachment: 2003 Beach Train Season Overview
22
•
•
2003 Beach Train
Season Overview
Highlights
The 2003 Beach Train season concluded Sunday, October 5th. Though the season
provided fewer train dates (18 instead of 20), it exceeded last year's sales performance by
$8,799.41, or 6%. The number of tickets sold and promotionals (complimentary and
Pepsi prize tickets) was up by 752, or 5%.
The 2003 season created new milestones for the Beach Train. It was the first year where
customer demand warranted six nine -car trains; Radio Disney performed for the children
onboard the train; a new partnership with Riverside County's Credit Union was formed;
and most notably, the introduction of online ticket purchases through the Beach Train web
site.
RCTC was afforded the opportunity to work with returning partners in 2003 that included
The Press -Enterprise, PE.com, Singh Chevrolet, the San Clemente Chamber of Commerce,
and the Pepsi Bottling Group. Sponsors who elected not to return this season were the
Oceanside Chamber of Commerce and Arrowhead Credit Union. Partnerships with The
Press Enterprise and PE.com allowed for the continuance of the NewsLink information line
and hosting/maintenance of www.TakeTheBeachTrain.com. NewsLink resulted in over
4,700 calls, and 667 direct connects to the RCTC Beach Train information line. The web
site had 562,279 impressions (the number of times a page is downloaded).
Once again, partnerships were maintained with Ticket Outlets: Riverside, Corona, Moreno
Valley and San Bernardino Parks and Recreation Departments, Rialto City Clerk's Office,
Amtrak, and as mentioned above, the new online service through the Beach Train web
site. Through the invaluable support of ticket outlets, sales increased overall adding
greatly to the season's accomplishments marking our new highest grossing season to
date, 13,742 tickets.
Beach Train activities offered on -board drawings that included free Day -Passes to Scandia
Amusement Park, Palm Springs Tramway tickets, Amtrak Southwest Chief Tickets, a one-
night stay at the Casa Tropicana Bed and Breakfast in San Clemente, and Angels
Train/Baseball tickets, to name a few. Additionally, a drawing of completed surveys was
conducted each week for free Metrolink 4 -Trip Tickets, and special events were scheduled
at Beach Train destinations that included the San Clemente Ocean Festival, Arts & Crafts,
and Harbor Days in Oceanside.
See attachments for more detailed information and data pertaining to the 2003 Beach
Train season.
1 11/18/03
23
Train Sales
Listed below are sales resulting from the 2003 season.
Table 1. Sales from Mav 1 - October 10, 2003
*RCTC Mail
Order
Amtrak
Corona
Moreno Valley
Rialto
Riverside
San Bernardino
Online Sales
**Subtotal
Promotional
*Indudes 15 Season Passes (or 270 tickets)
' Revised from last season to exclude Pepsi Prize Tickets
2 37% includes free tickets provided to customers of June 28th Delayed Train
Pepsi Prizes
Grand Total
252
644
746
2,031
2,301
2,284
13,742
$37,930.50
$4,032.00
$8,457.50
$9,960.50
$26,284.50
$30,547.00
$29,529.50
$3,203.00
$149,944.50
163
651
648
2,331
2,587
2,054
N/A
' 11,819
1,059
112
12,990
$36,231.00
$2,995.84
$8,044.00
$8,045.00
$28,172.25
$31,842.25
$25,125/5
$141,145.09
See table below for information on total number of tickets sold per outlet
(including Pepsi Prize free tickets) plus promotional tickets.
6/28/0,3
7/12/03
7/13/03
7/19/03
7/20/03
7/26/03
7/27/03
8/2/03
8/3/03
8/9/03
8/10/03
8/16/03
8/17/03
8/23/03
8/24/03
9/20/03
9/21/03
10/5/03
96
184
118
268
202
220
118
166
126
138
163
500
52
251
142
228
37
252
746
I 2,031
2 11/18/03
24
•
•
•
From the data contained above, the average Beach Train boarding per date totaled 763,
which is 91% of capacity (15% above last season). Preliminary estimates show a subsidy
per rider of $2.66.
Train Dates
The top five selling train dates for 2003 were:
Table 2. To • 5 Train Dates b Number of Tickets
8/16/03
1,052
30
1,022
Arts & Crafts Fair -SC
10/05/03
7/19/03
8/23/03
7/26/03
1,036
1,019
984
842
1,009
991
883
786
20
22
101
54
7
6
2
Seafest/Chowder Festival/Arts & Crafts
San Clemente Ocean Festival
Drawing -Palm Springs Gift Package
Drawing -Amtrak SW Chief Tickets
Additionally, on dates with scheduled events at Beach Train destinations, sales averaged
729 per day, an increase from last year's average of 630 or +14%.
• Season Pass
A total 15 Season Passes were sold; 13 adultand 2 child tickets for total sales of $2,150.
This represents a 28% increase in season passes sold last year (10 Adult, 2 Child -
$1,550).
PE.com
Update
Banner Ad
for TakeTheBeachTrain.com
Report Period Impressions
May 1 — October 6 562,279
Prior
Clicks Year Variance
611 1,198 -51%
Beach Train Contest
The Beach Train contest was offered only in The Press -Enterprise and La Prensa
newspapers this season. A total of 562 entries were produced from The Press -
Enterprise, and 46 from La Prensa.
The variance is -51% because of the absence of the online Beach Train contest. The contest was conducted in The Press -Enterprise
and La Prensa newspapers.
3 11/18/03
25
Newslink Update
The Newslink information line (222-7000) generated the following activity:
- Take The Beach Train: 5/1 —10/6/03
Access
Box # Name Calls In Time
(Minutes)
2323 *Disney 75 40.1
2324 Menu 822 238.1
2325 Main Entry 1749 1570.0
2326 Train Dates 650 1190.8
2327 Departure Times 363 510.6
2328 Destinations 223 349.9
2329 Prices 410 541.0
2330 Purchase 302 562.5
BT Main Subtotal 4,594 5,003.0
2331 Metrolink Main 107 74.6
Direct
Connects
787-7938)
12
18
284
134
39
20
73
49
629
800 -371 -Link)
38
TOTAL 4,701 5,077.6 667
*Promotion from July 29 - August 17
Beach Train Drawings
On -board Beach Train drawings resulted in the following winners/prizes:
June 28
July 12
July 13
July 26
July 27
Angels Baseball Train Tickets
Maria Ballinger of Rancho Cucamonga
One-night Stay at Casa Tropicana Bed 8t Brkfst
Stella Estrada of San Bernardino
Sunday Brunch for 2 @ Thornton Winery
Ramon Garcia/Amanda Green of Bermuda Dunes
Amtrak Southwest Chief Tickets
Nancy Cicchelli of Corona
5 Scandia Amusement Park Tickets
Halina Tucholske of Riverside
•
•
•
4 11/18/03
26
•
•
•
August 2 -
August 9 -
August 23 -
August 24 -
Palm Springs Gift Package
Maritza Harrell -Jacques of Riverside
5 Scandia Amusement Park Tickets
Christina Thompson of Phelan
Palm Springs Gift Package
Sally Meeks of Apple Valley
Angels Baseball Tickets
Ira I. Thompson, Jr. of 29 Palms
Drawings for Metrolink 4 -Trip tickets were also conducted for Beach Train passengers who
filled out surveys on the return trip home. The lucky winners were:
June 28 Paul Tafoya of Riverside
July 12 Bea Wilson of San Bernardino
July 13 Cynthia Damarin of Barstow
July 19 - Donna Frantz of Indio
July 20 Lori Beegle of Crestline
July 26 - Chris Rodra of Rialto
July 27 Farooq of Corona
August 2 Christina Ogle of Colton
August 3 Art Garcia of Riverside
August 9 - Ruth & Victor Dominguez of Rialto
August 10 - Esther Garcia of Apple Valley
August 16 - Joe Wesolowski of Riverside
August 17 - (No surveys were distributed.)
August 23 - Greg Weibler of Riverside
August 24 - Johnny Lemos of San Bernardino
Sept. 20 Elizabeth Benoit of Rialto
Sept. 21 - Lottie West of Moreno Valley
October 5 - Gerald Hileman of Highland
Beach Train Surveys
Beach Train surveys were distributed on the return trip of all train dates accept August
17th. The return rate was 81%. Provided below is a summary of survey responses
received.
5 11/18/03
27
6/28/03
Drawing — Angels Train Baseball Tickets
790
7/12/03
7/13/03
7/19/03
7/20/03
7/26/03
7/27/03
8/2/03
8/3/03
8/9/03
8/10/03
8/16/03
8/17/03
8/23/03
8/24/03
9/20/03
9/21/03
10/5/03
Drawing — One Night Stay at Casa
Tropicana Bed & Breakfast
Drawing — Sunday Brunch for 2 at
Thornton Winery in Temecula
San Clemente Ocean Festival (SC)
San Clemente Ocean Festival (SC)
Drawing — Amtrak Southwest Chief
Tickets
Drawing — 5 Scandia Amusement Park
Tickets
Drawing — Palm Springs Gift Package
Village Arts & Crafts Fair (SC)
Drawing — 5 Scandia Amusement Park
Tickets
Street Faire & Fiesta (SC)
Arts & Craft Faire (SC)
Arts & Craft Faire (SC)
Drawing — Palm Springs Gift Package
Drawing — Angels Baseball Tickets
Harbor Days (0)
Harbor Days (0)
Seafest/Chowder Festival/Village Arts &
Crafts Fair (SC)
712
489
1,019
659
842
663
784
415
716
753
1,052
641
984
483
850
854
1,036
223
218
128
325
229
211
169
188
143
154
217
333
0
289
143
226
249
356
6%
6%
3%
9%
6%
6%
4%
5%
4%
4%
6%
9%
0%
8%
4%
6%
7%
9%
O — Oceanside
SC - San Clemente
Surveys completed on train dates with scheduled events represented 61% of the total
responses. Average surveys completed per day decreased by 18% from 272 to 224. The
reduction in the number of average surveys was caused by several factors: fewer train
dates (20 to 18), surveys not distributed on August 17th, and fewer surveys distributed
thereby decreasing the overall random sample.
Questions from Beach Train surveys continue to provide RCTC with vital information to
improve the overall Beach Train experience. Provided below is a summary of the results
obtained from survey data.
•
•
•
6 11/18/03
28
•
1. How did you hear about the Beach Train?
Newspaper
Web Site
Employer/Co-Worker
Family/Friends
Metrolink Station , 2%
Park & Rec/City Clerk
Repeat Customer
Other r4 4%
2003
27%
Newspapers
Web Site
Employer/Coworker
Friends/Family
Metrolink/Stations
Park & Rec/City
Clerk
Repeat Customer
Other
Prior Year
3%
n4%
8%
16%
Responses to this question changed slightly from the previous season. Most
notably is the increase in the number of repeat customers (+25%), which basically
made up the decrease exhibited in the family/friends category (-13%). However,
word of mouth appears to be the primary form of advertisement for the Beach
Train.
2. How many times have you ridden the Beach Train?
2003
5+
4
3
2
49%
19%
7%
Prior Year
8%
5+
4
3
17%
49%
2
The Beach Train continues to attract new customers. The 2003 and 2002 season
was unchanged, and both represent a majority of first-time riders followed by those
who have utilized this mode of transportation five or more times.
7 11/18/03
29
3. Where did you spend the majority of your time today?
2003
71%
22%
Oceanside
San Clemente
San Juan Capistrano
Prior Year
64%
Oceanside
San Clemente San Juan Capistrano
The data contained above is basically unchanged from 2002. There was a slight
increase (+7%) of customers who selected San Clemente as their Beach Train
destination. This could be attributed to lack of advertisement for the other two
locations, namely Oceanside who was unable to participate as a Beach Train sponsor
in 2003.
4. On a scale of 1-5 with 5 being "best", how do you rate the combination of
beach and other tourist activities today?
2003
Don't Know
One
Two
Three
Four
Five
Don't Know
One
Two
Three
Four
Five
Prior Year
30%
Favorable responses were unchanged from 2002 (82% both seasons) indicating
that customers enjoy Beach Train activities.
•
8
30
11/18/03
•
On your trip today, please indicate your primary activity.
26%
2003
23%
51%
Both
Touring/Shopping
Beach
32%
Prior Year
45%
23%
Beach
Both Touring/Shopping
Based on customer response received, the primary purpose for riding the Beach
Train is to go the beach. More customers elected to do so in 2003 (+6%) than in
2002. However, in 2003, 6% fewer customers decided not to enjoy both
touring/shopping and the beach.
6. In addition to the purchase of Beach Train tickets, please indicate your total
expenditures at the beach today. Out of 3,801 surveys, 3,319 (87%) responded
to this question.
2003
Oceans ide
19%
Avg/Day
$1,954
San Juan
Capistrano
-- 8%
Avg/Day
$809
Prior Year
Oceans ide
19%
Avg/Day
$3,422
San Juan
Capistrano
12%
Avg/Day
$2,111
The above data represents 1/4 or 24% of the total projected Beach Train customer
base. From this analysis, further projections were made on potential revenue
generated per Beach Train destination representing total projected customers (see
table below).
San Clemente
Oceanside
San Juan Capistrano
Total Avg.
563
152
46
254
$56.46
$51.42
$67.42
$58.43
$31,787
$7,816
$3,101
$42,704
9
31
11/18/03
7. Prior to taking the Beach Train, had you used Metrolink services?
2003
Prior Year
This response is basically unchanged from last season. Again, over half of the Beach
Train responders were first-time Metrolink riders. This information further indicates
that this special charter service continues to be an effective marketing tool for
attracting new Metrolink riders from a different target market (recreational vs.
weekday commuter).
Beach Train Rider Profile
Ethnicity
Out of 3,801 surveys, 3,141 (83%) provided the following responses:
2003
African
American
Asian American
Caucasian
Hispanic/Latino
Native American 3 2%
Other 4%
Prior Year
African
American
Asian American
Caucasian
Hispanic/Latino
Native
American
Other
For marketing purposes, rider profile information can be quite helpful in
determining who your existing customers are. It also provides data to assist in the
development of advertisements that will appeal to a broader target market. From
the data collected in 2002 and 2003, the market for the Beach Train is basically
unchanged.
•
•
•
10
32
11/18/03
•
Age Range
Out of 3,801 surveys, 3,176 (84%) provided the following responses:
2003
Under 18
18-30
31-45
46-60
+60
Prior Year
9%
11%
20%
As with Ethnicity, this category is basically unchanged from last year. Once again,
the most prevalent group is between the ages of 31-60 representing 64% in 2003
and 60% in 2002 of the total population. The data further indicates a 4% decrease
in the under 18 age group. However, ticket sales for this group increased by 27%
(988) tickets from the previous season. The decrease shown in the under 18
category is a result of Beach Train staff targeting adults when dispensing surveys
for completion.
Household Income
Out of 3,801 surveys, 2,635 (69%) provided the following responses:
2003
$15,000-$25,000
$26,000-$35,000
$36,000-$45,000
$46,000-$55,000
$56,000-$65,000
$66,000-$75,000
Over $75,000
12%
20% $15,000-$25,000
$26,000-$35,000
$36,000-$45,000
$46,000-$55,000
$56,000-$65,000
$66,000-$75,000
Over $75,000
Prior Year
15%
18%
7%
Again, the data reveals basically no change from last season relating to the Beach
Train target market's range of household income.
11
33
11/18/03
County of Residence
Out of 3,801 surveys, 3,434 (90%) provided the following responses:
2003
Other
4%
Prior Year
Other
4%
The Beach Train may be viewed as a charter service for Riverside County residents;
however, the data contained above states otherwise. From the sample population,
San Bernardino County residents consistently out number Riverside County. In
2002, the disparity was larger at 12% higher, which decreased to almost equal
proportions in 2003 with San Bernardino at just 2% higher. "Other," which
represents different counties and other states, held steady at 4% of the population.
Survey Comments
Out of 3,801 surveys completed, 2,015 contained comments. Comments were
divided into three major categories: Praise (Positive Feedback), Desired
Enhancements (Suggestions), and Complaints. Within these categories, information
was divided into subcategories. Provided below is a summary of survey comments.
Praise — 66% of Total
Staff
Onboard Train
Boa rding
Demnation
This category represents Praises (positive
feedback) received from the sample
population. It was further divided into five
subcategories: general, staff, onboard
train, boarding, and destination. General
comments are broader than most at 67%
of total, followed by 25% relating to staff.
This category states "what we've done
right." See Appendix A for actual survey
comments in this category.
•
•
•
12 11/18/03
34
•
•
•
Enhancements - 14% of Total
General
Onboard Train
Schedule
Boarding
Destination
Assigned Seats
Ticketing
More Cars
Staff
Complaints — 20% of Total
Schedule
General
Onboard Train
Boarding
Destination
Staff
Ticketing
Enhancements (or suggestions) are
comments received from the population
providing alternatives to existing
operational procedures. This category was
divided into many subcategories in order to
allow for a broader view on what Beach
Train customers want or what
changes/revisions they would like to see
relating to not only operations, but
ticketing, boarding, etc., affecting the
overall Beach Train experience. This
category states "what we can do better."
See Appendix A for actual survey
comments in this category.
Positive feedback is great; however,
negative feedback is also helpful. This
category allows Beach Train customers the
opportunity to tell us "what went wrong."
From this information, operations and
other functions of the Beach Train are
changed or modified to address as many
concerns as possible. Sometimes,
however, complaints are borne from
incidents that are unforeseen such as the
subcategory of scheduling. For example,
a total of 112 complaints (28% of total)
were received relating to the train
schedule. Of this amount, 59 or 53% were
a direct result of the June 28th Beach Train
(the first of the season) that was delayed
for over 90 minutes. The second largest
subcategory is general, which represents
an array of various complaints, but none
that will go unnoticed. See Appendix A for
actual survey comments in this category.
13
35
11/18/03
• AGENDA ITEM 11
RIVERSIDE COUNTY TRANSPORTA TION COMMISSION
DATE:
November 24, 2003
TO:
Plans and Program Committee
FROM:
Stephanie Wiggins, Rail Department Manager
Karen Leland, Staff Analyst
THROUGH:
Hideo Sugita, Deputy Executive Director
SUBJECT:
Commuter Rail Program Update
STAFF RECOMMENDATION:
This item is for the Committee to:
1) Receive and file Commuter Rail Program Update as an information item; and
2) Forward to the Commission for final action.
BACKGROUND INFORMATION:
Riverside Line
•
Weekday Patronage: Passenger trips on Metrolink's Riverside Line for the month of
October averaged 4,337, a 2% decrease from the month of September. The Line has
averaged an overall decrease of 1% from a year ago October 2002.
October on -time performance averaged 93% inbound (+2% from September) and 96%
outbound (+2% from September). There were 16 delays greater than 5 minutes during
the month of October, a 16% decrease from the month of September. The following
were the primary causes:
Dispatching
Mechanical
Vandalism
*Other
TOTAL
*Freight Interference
12
2
1
1
75%
13%
6%
• 6%
Inland Empire -Orange County Line
Weekday Patronage: Passenger trips on Metrolink's Inland Empire -Orange County (IEOC)
Line for the month of October averaged 3,764, a 3% increase from the month of
September. The line has averaged an overall increase of 20% from a year ago October
2002.
36
October on -time performance averaged 89% inbound (-1 % from September) and 90%
outbound (+4% from September). There were 29 delays greater than five minutes during
the month of October, which is basically unchanged from the month of September. The
primary causes were:
*Annulled Trains
91 Line
Weekday Patronage: Passenger trips on Metrolink's 91 Line for the month of October
averaged 1,663, a 3% increase from the month of September. The Line has averaged an
overall increase of 5% from a year ago October 2002.
October on -time performance averaged 95% inbound (+7% from September) and 90%
outbound (+4% from September). There were 16 delays greater than five minutes during
the month of October, a 36% decrease from the month of September. The primary causes
were:
Slow Orders/MOW
4
25%
Dis.atchin.
12
75%
TOTAL
0a ..
MTA Strike
On Monday, November 17, 2003, a tentative agreement was reached between MTA and
the Amalgamated Transportation Union (ATU) to end a five -week strike which affected up
to 400,000 MTA-dependent riders. Stranded passengers express gratitude to Metrolink
for its Line 888, Red Line Emulator bus service. The chartered bus service has provided
transportation from Los Angeles Union Station to an average 14,600 passengers daily or
73,000 per week. Metrolink ridership system -wide resulted in a 2-3% decrease; however,
individual lines (Ventura County and Burbank) experienced increases of more than 20% due
to unavailability of the Metro Red Line to North Hollywood.
Metrolink will continue to operate Line 888 chartered bus services until MTA bus and
Metro Rail services are fully restored.
•
37
Ridesbare
Rideshare 2 Rails (R2R) Program VIM
• Rideshare Incentives: As of October 31, enrollment remained at 283 (Riverside -
Downtown 93, Pedley 19, La Sierra 63, West Corona 42, North Main Corona 66),
potentially freeing up 142 spaces for new riders. Since the grant period is drawing to an
end, applications for new enrollments will not be accepted and letters will be sent to
interested parties containing this information.
RTA Express Bus Shuttle (Route 99): Pursuant to the grant proposal, financial support
from RCTC for Route 99 expired on August 31, 2003. RTA is in the process of
determining the fate of the Route. A Public Hearing was conducted on Wednesday,
October 29, 6:00 pm, Moreno Valley City Hall where the general public was provided an
opportunity to share their comments/concerns regarding Route 99. RTA also received
approximately 10 letters and e -mails from citizens expressing their concerns. RTA will
make a final decision regarding Route 99 at its December Board meeting. In the meantime,
the Route is scheduled to operate through the end of the year (December 31, 2003).
However, two trips (7:32 am to Riverside, 7:35 pm from Riverside) have been eliminated
from the schedule due to low ridership.
The final report for the Rideshare2Rails Program is being developed and will be provided as
a separate agenda item at a later date.
• Special Charter Train
Beach Trains: The 8th Beach Train season came to an end on October 5, 2003.
The 2003 Season Overview is provided as a separate agenda item.
Metrolink Holiday Trains
Thanksgiving Day Train Service: For the first time in Metrolink history there will be
Thanksgiving Day train service on the San Bernardino and IE0C Lines. This service will not
only benefit Inland Empire residents traveling to Los Angeles and Orange County, but for
those who wish to make a reverse commute to the Inland Empire. Children 18 and under
can ride for free with a fare paying adult. See attached flyer for route and schedule
information.
Holiday Toy Express: From November 22nd through December 21st, the Metrolink Holiday
Toy Express will stop at 45 stations along all Lines and will be equipped with over 50,000
lights and a free live stage show. Metrolink is partnering with Southern California
firefighters in the Spark of Love Toy Drive and will be encouraging audience members to
donate new unwrapped toys for the southland's neediest children. Local fire departments
will be present at each station to collect toys and distribute to needy children within their
own communities. On Saturday, November 29`h, a local Cub Scouts group from the Jurupa
"'area will assist in the collection of toys at the Pedley Metrolink station. To find out when
the Holiday Toy Express will be in your town, see attached schedule.
38
RCTC Metrolink Station Access Survey
On November 10th and 13th, RCTC Commuter Assistance Staff conducted a station
access survey of passengers who board at Riverside County Metrolink stations. Input from
passengers provides the Commission with vital information that is used to measure mode
splits for planning purposes. Data obtained from previous surveys was instrumental in
determining the need for expanded parking, an additional station (North Main Corona), and
was helpful in establishing the Rideshare2Rails program. Data collected from the 2003
surveys will not only provide information for future planning, but will also assist in the
preparation of the final report for the Rideshare2Rails Program.
RCTC Metrolink Station Daily Activities
Daily activities are recorded by station security guards and submitted to RCTC on a weekly
basis. During October 2003, there were three criminal incidents (-82% from January 1 -
September 30, 2003), and three crisis situations (-66% from January 1 - September 30,
2003). Attached is summary data covering October 2003.
Attachments:
Flyer - Metrolink Thanksgiving Day Service
Flyer - Metrolink Holiday Toy Express
Metrolink Performance Summaries (October 2003)
RCTC Metrolink Stations Daily Activity Report (October 2003)
39
• iois JOANK$GIVING, JAKE THE TRAIN
TO VISIT FAMILY AND FRIENDS.
Three children ride free with each paid adult Metrolink ticket.
•
•
Traveling to your Thanksgiving celebration
this year will be easy as pumpkin pie...
thanks to Metrolink's Thanksgiving
Family Treat where up to three children
age 18 and under ride free with
each paid adult ticket. This offer is
good on Thursday, Nov. 27th
and Friday, Nov. 28th on
Metrolink's San Bernardino
Line, which parallels
the 1-10 Freeway
to Los Angeles,
or the Inland
Empire - Orange
County Line that runs
along the 91 Freeway from
Riverside to Irvine. All
Metrofink lines will operate
on Friday, Nov. 28th.
When you purchase a
round-trip ticket on Nov. 27th,
your return trip will be honored
on Nov. 28th. Taking the train
is the fun way to travel and a
great way to avoid holiday
traffic. With 22 Metrolink
stations operating on
Thanksgiving Day, there's sure
to be one near you.
For fares, schedules and station locations call 800-371-LINK(5465) or visit metrolinktrains.com/thanksgiving
Rail 2 Rail Thanksgiving Blackout Dates
Metrolink Monthly Pos,Ps will not be accepted on Amtrak Pacific Surfliner trains from Tuesday, November 25 through Sunday, November 3Q 2003.
Amtrak is requiring advanced reservotions and Amtrak ticketing for dl passengers traveling during the Thanksgiving holiday week. If you wish
b travel on Amtrak Pacific Surfliner trains during the blackout period, please purchose on Amtrak ticket at ony Amtrak ticket counter, call
(800) USA -RAIL, or go to amtrok.com to make an advanced train reservation. Regular Rail 2 Roil service will resume on Mondoy,
December 1, 2003. For Metrofink schedules and information, cdl (800) 371 -LINK or visit oyr y,�ebsite at metrolinktrains.com.
THANKSGIVING DAY SCHEDULES
INLAND EMPIRE -ORANGE COUNTY LINE
TO IRVINE
READ
DOWN 861
863 865 867 869 871
RIVERSIDE - DOWNTOWN
RIVERSIDE - LA SIERRA
NORTH MAIN CORONA
WEST CORONA
ANAHEIM CANYON
ORANGE `
SANTA ANA
TUSTIN
IRVINE
1015a 11:45a
10:25a
10:32a
-11Y._39a
1V:58a
11.068
11:11a
11:18a
11:30a
11:55a
12:02p
± 12:09p'
12:28p
12:36p
12:41p
12:48p
1:OOp
1:30p
1:40p
1:47p
1:54p ,
2:13p •
2:21p
226p
2:33p
2:45p
330p
3:40p
3:47p
3:54p:-
4 13p
4:2lp
4:26p
4:33p
4:45p
5:15p 7:OOp
5:25p 7:10p
5:32p 7:17p
539p_ -
;5:58p
6:06p=
611p
6:18p
6:30p
7:24p
.7:43p
7:51p
7:56p
8:03p
8:15p
LINE MAP
SAN BERNARDINO LINE
GacA°c LQ
o J
e�6 Goti° . Riverside Downtown
AN -
1.'."`411 Riverside - la Sierra
TO LOS ANGELES
RIVERSIDE - 12:15p
SAN BERNARDINO 10:OOa 12:45p
RIALTO 10:06a 12:51p
FONTANA 1 0:11 a 12:56p
RANCHO CUCAMONGA 10:19a 1:04p
UPLAND -. .. .. 10:26a, , .1:11p
MONTCLAIR 10:31a 1:16p
CLAREMONT 1034a 119p
POMONA (NORTH) r 10-38a 1123p
COVINA 10:47a 1:32p
BALDWIN PARK 10:53a 1:38p
EL MONTE L11:02a L1:47p
CAL STATE L.A_ L11:12a L1:57p
LA UNION STATION 1 1:30a 2:15p
READ
E °N 371 373 375 377
LINE MAP
4:OOp
4:30p
4:36p
4:41p
4:49p
4:56p
:5 11p
14p
5:08p
5:17p
5:23p
L5:32p
L5:42p
6:OOp
6:15p
6:45p
6:51p
6:56p
7:04p
7:11p
7:16p
7:19p
7:23p
7:32p
7:38p
L7:47p
L7:57p
8:15p
LOS ANGELES SAN BERNARDINO COUNTY
`oc COUNTY
clo cti cam .$ a a��`a� Ga° ae
, L��� ,i,s c,. c,. q°La.4ocJ , ,,�,o ,.., ate° _S i
N 4,
°
p
Montebello/ Ap
Commerce 4,,�ti
1 I• RIVERSIDE
COUNTY
Not drown to soul(
TO RIVERSIDE
READ 260
DOAN •-•
IRVINE
TUSTIN
SANTA ANA
ORANGE.
ANAHEIM CANYON
WEST CORONA`
NORTH MAIN CORONA
RIVERSIDE -LA SIERRA
RIVERSIDE - DOWNTOWN
11:45a
11:52a
11:58a
12:03p
1210p
12:30p
12:36p
12:44p
1:00p
862 864 866 868 870
1:15p
1:22p
128p
13313-_,
t40p
2:OOp
2:06p
2:14p
2:30p
3:OOp
3:07p
3:13p
318p:,:
325p :
`3:45p
3:51p
3:59p
415p
5:OOp 6:45p 1 8:30p
5:07p
5:13p
5]8p
525p
5:45p
5:51p
5:59p
6:15p
6:52p
6:58p
t,7:03p'.
7:1Op:
7'30p
736p
7:44p
8:OOp
8:37p
8:43p
8:48p
)8:55p
9:15p
9:21p
9:29p
9:45p
Inland Empire -Orange County Line Thanksgiving Family Treat brought to you by
iverside County
ransportation Commission
THE PRESS -ENTERPRISE
Inland Southern California's Newspaper
.Goth
Tt.• P •Ent•(pr'1••
OCTA
•
TO RIVERSIDE
R FAD
DOWN
372 374 376 378
L.A. UNION STATION
CAL STATE LA.
EL MONTE
BALDWIN PARK
COVINA
POMONA (NORTH),
CLAREMONT
MONTCLAIR
UPLAND
RANCHO CUCAMONGA
FONTANA
RIALTO
SAN BERNARDINO
RIVERSIDE
11:50a
12:OOp
12:09p
12:17p
12:23p
12:33p
12:37p 3:47p
12 AOp 3350p
12:45-P 3.55p
1_12:51p L4:01 p
112:59p L4:08p
L1:09p L4:13p
L1:30p 4:34p
1:55p 5:05p
3:OOp
3:10p
3:19p
3:27p
3:33p
.3:43p
San Bernardino Line Thanksgiving Family Treat brought to you by:
INLAND VALLEY
Daily Bulletin
THESUN
SAN TRIBUNE
6:30p
6:40p
6:49p
6:57p
7:03p
'7'03
.tea
8:30p
8:40p
8:49p
8:57p
9:03p
9:13p
9:17p
9:20p
7:25p 9:25p
17:32p L9:32p
L7:39p 19:39p
L7:47p L9:47p
8:OOp L10:08F
10:35p
METRO
Governments
SANBAG
Working Together
•
41
•
Operatio
2003
Saturday November 22, 2003
Anaheim 5:45pm
Orange 6:45pm
Santa Ana 7:35pm
Fullerton 8:35pm
Sunday November 23, 2003
Riverside Downtown 5:15pm
Riverside La Sierra 6:05pm
North Main Corona 6:55pm
Norwalk/Santa Fe Springs 8:15pm
Friday November 28, 2003
Downtown Burbank 7:25pm
Sylmar/San Fernando 8:20pm
Santa Clarita 9:10pm
Saturday November 29, 2003
Pedley 5:20pm
East Ontario 6:10pm
Downtown Pomona 6:50pm
Industry 7:40pm
Montebello/Commerce 8:30pm
Sunday November 30, 2003
El Monte 5:15pm
Baldwin Park 6:10pm
Covina 6:55pm
Montclair 8:OOpm
Claremont 8:30pm
Saturday December 6, 2003
Rancho Cucamonga 5:05pm
Fontana 5:45pm
San Bernardino 6:30pm
Rialto 7:15pm
Upland 8:15pm
Sunday December 7, 2003
Montalvo 5:OOpm
Oxnard 6:OOpm
Camarillo 6:45pm
Moorpark 7:45pm
Saturday December 13, 2003
Simi Valley 5:15pm
Chatsworth 6:30pm
Northridge 7:10pm.
Van Nuys 7:45pm
Glendale 8:35pm...
Sunday December 14, 2003
Lancaster 5:45pm
Vincent Grade/Acton 7.00pm
Via Princessa 8:15pm=
z
Saturday December.20, 2003
San Clemente North 5:45pm
Oceanside 7.05pm
San Clemente Pier ' 7:55pm :.
Sunday.:,_ecember 21,-20
Tustin 525pm
San Juan Capistrano 6:5
Laguna Niguel/Mission Viejo /4-00):.
,
Irvine 8:3Dpm
•
66061 SW/ KLe
METROLINK PERFORMANCE SUMMARIES
NOVIR' C. , E.: ViCE':11111:'
10 2003 r:1'
October 2003
110111 METROLINK
NN.41.4.8
38,000
•
METROLINK
AVERA GE WEEKDAY PASSENGER TRIPS
36,000 —
34,912 35,472
35,170
34,000 — 33,708
32,000 —
30,000 —
28,000
26,000
24,000
22,000
20,000
32,032
r\I
34,988
35,585
Oct -02 Nov -02 Dec -02 Jan -03 Feb -03 Mar -03 Apr -03
4,394
May -03
® Holiday Adj------Unadj Avg
34,611 345
34,464'6
Jun -03 Jul -03 Aug -03
36,264
Sep -03 Oct -03
2
ADR xls
100 0%
95 0% —
900% —
85 0% —
80 0%
PERCENT PASSENGERS ON -TIME vs TRAINS ON -TIME
Oct02 Nov Dec Jan
• Within 5 -Minutes Of Schedule
Includes Weekend Service
Feb Mar
Apr
May Jun
lO Passenger OTP% 0 Tram OTP%
Jul Aug Sep Oct 03
3
•
METROLINK ON -TIME PERFORMANCE
Weekday Trains (Latest 13 Months)
Oct 02 Nov 02 Dec 02
Feb 03 Mar 03
Apr 03 May 03
Jun 03 Jul 03
D % Arriving Within 5 -Minutes Of Scheduled Time
Sep 03 Oct 03
4
OT-13MoNew
% of Train Delays By Responsibility
October 2003
TRK•Contractor
1%
SIG -Contractor
13 %
Includes Weekend Service
UPRR
13%
Passenger
2%
Vandalism
1%
Mechanical
8%
OP Agtw-Enf Improv (SCRRA)
2% 1% 6%
BNSF
34%
TRK-Contractor
1%
SIG -Contractor
9%
SCRRA
9%
Passenger
3%
Includee Weekend Service
of Train Delays By Responsibility
12 M onth Period Ending Oct ober 2003
UPRR
Vandalism
3%
Mechanical
8%
OP Agree Law-Enf
1% 3%
Improv (SCRRA)
7%
BNSF
34%
5
• •
PERFORM ANCE CHARTS - BACK-UP
110111 METROLINK
s
METROLINK AVERAGE WEEKDAY PASSENGER TRIPS
THIRTEEN MONTH WINDOW - HOLIDAY ADJUSTED
ROUTE =>
Ventura
County
Antelope
Valley
San
Bernardino
Burbank
Turns
Riverside
Orange
County
Inl Emp/
OC
Riv/Full/ `
LA
TOTAL
SYSTE M
% Change
Vs Prior Mo
Oct 02
3,770
5,704
10,328
541
4,380
5,465
3,140
1,584
34,912
2%
Nov 02
3,759
6,011
10,411
532
4,444
5,372
3,139
1,492
35,160
1%
(Dec 02
3,402
5,437
9,516
497
4,031
4,802
2,730
1,617
32,032
-9°/d
Jan 03
3,673
5,253
10,112
536
4,393
5,148
2,997
1,596
33,708
5%
Feb 03
3,727
5,370
10,248
551
4,559
5,540
3,360
1,633
34,988
4%
Mar 03
3,919
5,384
10,546
553
4,377
5,655
3,414
1,624
35,472
1%
Apr 03
3,880
5,584
10,652
598
4,095
5,599
3,499
1,678
35,585
0%
May 03
3,694
5,402
10,206
572
4,112
5,478
3,323
1,607
34,394
-3%
Jun 03
3,641
5,536
10,378
557
4,075
5,474
3,319
1,631
34,611
1%
Jul 03
3,624
5,536
10,278
555
4,074
5,453
3,375
1,569
34,464
0%
Aug 03
3,714
5,772
10,169
531
4,008
5,611
3,245
1,603
34,653
1%
Sep 03
3,883
5,748
10,624
540
4,431
5,780
3,638
1,620
36,264
5°/d
Oct03
4,295
5,583
9,965
639
4,337
5,557
3,764
1,663
35,803
-1°/d
% Change
Oct 03 vs Sep 03
11%
-3%
-6%
18%
-2 %
-4%
3%
3%
-1 %
% Change
Oct 03 vs Oct 02
14%
-2%
-4%
18%
-1%
2%
20 %
5%
3%
7
Avg Riders Table and Line Graph
•
RQUTA=}
•
AVERAGE DAILY METROLINK MONTHLY PASSHOLDERS ON AMTRAK
THIRTEEN MONTH WINDOW
O ct -02
Nov -02
Dec -02
Jan -03
Feb -03
Mar -03
Apr -03
May -03
Jun -03
Jul -03
OR N GECDUfiTY
We day
556
726
692
797
848
865
951
892
975
1,037
Saturday
102
159
119
128
284
199
253
150
155
181
Sunday
73
128
82
98
137
194
122
121
134
145
VENTURA COUNTY
Weekday
64
81
73
88
89
85
108
106
89
100
Saturday
26
71
23
15
22
47
18
34
24
31
Sunday
15
101
22
18
7
24
10
35
14
13
Aug -03
Sep -03
Oct -03
/o (-mange
Oct 03 vs Sep 03 I
% Change
Oct 03 vs Oct 02 I
995
993
1,038
326
217
265
194
175
256
102
111
111
42
62
60
47
52
39
Weekday
620
806
765
885
936
951
1,059
998
1,064
1,137
TOTAL
S aturday
128
230
142
143
306
246
271
184
179
212
Sund ay
88
229
104
116
144
218
132
156
148
158
%cha nge vs prior month
Weekday
32%
30 %
-5%
16 %
6%
2%
Saturd r
11%
-6%
7%
7%
5%
80%
-38%
1%
114%
-20%
10%
-32%
-3%
18%
Sunday
115%
160%
-55%
12%
24%
51 %
Amtrak sidert4
4n Mntrodnk
-40% •
19%
-5%
7%
59
66
71
61
82
90
113
89
117
111
1,097
1,104
1,149
368
279
325
241
227
295
5% 1 22% I 46% 1 0% -3% -25% 4% 16% I 30%
87% 160% 1 251% I 74% 1 131% 1 160% I 85% I 154% 235% l
(1) Pnor to Rail 2 Rail, Amtrak Step-Up/No Step -Up program was only good on Amtrak weekday trains
(2) Rail 2 Rail program started September 1 2002
(3) Missing data has been adjusted by using the lowest ndership count for the respective train day of week and month
8
-4 %
1%
4%
74%
-24%
16 %
53%
-6%
30%
114
100
120
20%
1 103% 1
perf summ-Rail 2 RaiTI1/5/2003
•
40,000
38,000
36,000
34,000 ,
METROLINK AVERAGE WEEKDAY PASSENGER TRIPS - HOLIDAY ADJUSTED
INCEPTION TO DATE
FY 03/04
32,000 r--------4, "-" r-�-- �. ---- -`,
�—�� ~,
30,000 - ~4'
28,000 ... _+
26,000
24,000
22,000
20,000
18,000
16,000 x
14,000 -
12,000 -
10,000 -
8,000 ❑
6,000
FY 02/03
FY 01/02
FY 00/01
"— ��-- FY 99/00
X
FY 98/99
FY 97/98
FY 96/97
FY 95/96
94/95
�' ❑FY 93/94
Jul
Aug Sep Oct Nov Dec Jan F eb Mar Apr May Jun
9
A vg Riders Table and Une Graph
•
A vg Daily Riders
3000
2500-
2000-
1500-
1000-
500 -
Oct -02
Note Sept Includes L A County Fair Riders
San Bernardino Line Saturday Service
Average Daily Passenger Tnps
Aug Sep 0ct-03.
Avg Daily Riders
3500
3000-
2500-
2000-
1500 -
1000
500 -
Note Sunday Seance Gepen 06/25/00`
San Bernardino Line Sunday Service
Average Daily Passenger Trips
Jul Aug Sep Oct -03
10
0310WKendNew
Avg Daily Riders
2500
2000
Antelope Valley Line Saturday Service
Average Daily Passenger Trips
Oct -02 Nov Dec Jan Feb Mar Apr May Jun Jul Aug Sep Oct -03
11
0310WKendNew
•
•
METROLINK SCHEDULE ADHERENCE SUMMARY
Percentag e of Trains Arriving Within 5 Minutes of Scheduled Time
LATEST 13 MONTHS
Route =>
Ventura County
In Out
Antelope Valley
fn Out
San Bernardino
In Out
Burbank Turns
In Out
Riverside
In Out
Orange County
In Out
Inland Emp/OC
So No
Riv/FuI/LA
In Out
Total System
In Out
Total
Oct 02
99%
98%
99%
99%
96%
95%
98%
95%
95%
96 %
92%
96%
93%
93%
92%
96%
96%
96%
Nov 02
98%
97%
98%
97%
94%
84%
100 %
99%
97%
98 %
88 %
89%
92%
95%
86%
94%
94%
93%
96%
Dec 02
98%
97%
98%
97%
97%
91%
99%
100%
97 %
97 %
96%
97%
90%
93%
93%
96 %
96%
94%
Jan 03
99%
98%
89%
89%
95 %
85%
97%
97%
93%
97 %
94%
97%
90%
89%
92%
98%
94%
95 %
96%
Feb 03
97%
96%
95%
92%
95%
95 %
100%
96%
95%
91%
96%
93%
93%
93%
91%
92%
95%
93%
93%
Mar03
97%
99%
88%
92%
94%
94%
99%
97%
97%
81%
87%
93%
87%
90%
85%
90 %
92%
94%
95%
Apr03
98%
97%
96%
97%
97%
94%
99%
99 %
92%
98%
76%
85%
81 %
86%
82%
82%
93%
92%
May 03
99%
99%
92%
90%
92%
89%
99%
99%
98%
98%
95%
94%
95%
91%
94%
90%
91%
93%
92%
Jun 03
98%
97%
91%
91%
93%
88%
100%
100%
85%
81%
93 %
94%
96%
88 %
95 %
93%
95%
93%
94%
Jul 03
98%
96%
91%
89%
91%
83%
100%
98%
87%
80%
85%
88 %
93%
80 %
90%
80%
94 %
91%
92%
Aug 03
98%
97%
94%
94%
95%
94%
100%
100%
84%
90%
91%
97%
92%
94%
85%
80%
92 %
87%
89%
sep 03
98%
97%
98%
96%
87%
81%
100%
100%
91 %
94 %
90%
87%
90 %
86%
88 %
86%
93%
93%
94%
94%
OCt 03
95%
97%
96%
97%
95%
94%
100%
97%
93%
96%
93%
95%
89%
90 %
9S%
90%
95 %
90%
91 %
95%
95%
rains Arrrving Within 5 Minutes of Scheduled Time
OCt 03
Pea k Pero! Trains
VEN Route
95% 97%
AVL Route
96% 97%
SNB Route
98% 95%
BUR Turns
100% 96%
RIV Route
93% 95%
OC Route
92% 94%
In) Emp/OC Route
RiviFul/LA
Tot lnbd Tot Outbd
87% 90%
96% 89 %
94% 94%
Tot Syst
94 %
No adjustments have been made for relievable delays
Terminated trains are considered 0T if they were on -time at point of termination Annulled trains are riot included in the on•time calculation
Riverside route OTP represents on -time perform ance against schedules temporarily modified for the UPRR tie replacement program Temporary schedules in effect 3/10/03. 5/16/03
12
07 13MCNew
•
•
CAUSES OF METROLINK DELAYS
OCTOBER 2003
PRIM ARY CAUSE OF TRAIN DELAYS GREATER THAN 5 MINUTES
CAUSE
VEN
AVL
SNB
BUR
RIV
OC
INL/OC
R/F/L
TOTAL
% of TOT
Signals/Detectors
1
1
3
0
0
1
0
0
6
4%
Slow Orders/MOW
7
2
8
0
0
6
1
4
28
17%
Track/Switch
2
1
1
0
0
0
0
0
4
2%
Dispatching
1
6
9
2
12
10
22
12
74
45%
Mechanical
0
0
0
0
2
8
3
0
13
8%
Freight Tram
4
3
0
0
0
0
1
0
8
5%
Amtrak Tram
1
0
0
0
0
1
0
0
2
1%
Metrolink Meet/Turn
0
1
6
0
0
1
0
0
8
5%
Vandalism
0
1
0
0
1
0
0
0
2
1%
Passenger(s)
0
2
0
0
0
0
0
0
2
1%
SCRRA Hold Policy
0
0
0
1
0
0
0
0
1
1%
Other
2
2
8
0
1
0
2
0
15
9%
TOTAL
18
19
35
3
16
27
29
16
163
100%
Saturday
SNB
0
10
0
3
1
0
0
0
0
0
0
0
14
Saturday
AVL
0
0
0
0
0
0
0
1
0
0
0
1
2
Sunday
SNB
0
2
0
3
0
0
0
0
0
1
0
1
7
13
0310CAUS
•
FREQUENCY OF TRAIN DELAYS BY DURATION
OCTOBER 2003
MINUTES LATE
VEN
AVL
SNB
BUR
RIV
OC
IE/OC
RIV/FUL
TOTAL
% of TOT
NO DELAY
406
481
498
246
236
355
209
179
2610
82 9%
1 MIN - 5 MIN
36
51
157
4
24
55
38
12
377
12 0%
6MIN -10 MIN
8
11
19
1
5
9
14
7
74
23%
11 MIN - 20 MIN
9
5
9
2
10
12
8
5
60
1 9%
21 MIN -30 MIN
1
2
6
0
1
2
2
4
18
06%
GREATER THAN 30 MIN
0
1
1
0
0
4
5
0
11
0 3%
ANNULLED
3
1
0
0
0
0
0
0
4
01%
TOTAL TRAINS OPTD
460
551
690
253
276
437
276
207
3150
100%
TRAINS DELAYED >0 min
54
70
192
7
40
82
67
28
540
17 1%
TRAINS DELAYED > 5 mir
18
19
35
3
16
27
29
16
163
5 2%
14
0310FREQ
•
Rirerskiat Compaty
Transportation Commission
1 - Standard Procedures
1A - RCTC Staff on Site
1B - Customer Assistance
1C - Ambassador on Site
2 - Criminal Incidents
2B - Vagrants / Trespassing
2D - Criminal Behavior
3 - Crisis Situations
3B - Police Emergencies
3C - Passenger Accidents
4 - Maintenance/Repairs
4A - Lights
4B - TVM / Validator Machine
4C - Elevator
4D - Station Cleaning
4E - Landscaping
4F - Dumpster/Porta Potti
4H - Other
5 - Miscellaneous
5A - Miscellaneous Activity
6 - Parked Overnight
• 6A - Parked Overnight
9 - Empty Spaces
• 9A - Empty Spaces
91 - R2R Vehicles
• 91A - R2R Vehicles
92 - Vehicles Parked
• 92A - Vehicles Parked
Daily Activity Report
Metrolink Stations
Generated from 10/1/2003 to 10/31/2003
Riverside Pedley La Sierra W. Corona N. Corona Total
8 1 1
26 22 27
15 1 6
Total 49 24 34
0
2
Total 2
1
23
3
27
o 0 0
o 0 0
o o 0
1 0
0 0
O 0
O 1
2
25
12
13
123
37
39
173
1 1
0 2
1 3
0
1
2
Total
1 0
1
11
0
7
12
3
2
Total 36
6
0
5
0
6
4
0 1
O 0
5 3
O 0
5
0
7 0
0
9
6
5
1 1
1
1
5
3
0
4
1
7
3
2
29
3
27
26
16
11
22 11 24
1 28 2
21
12
114
49
Total
Total
Total
Total
6
1 28 2
23 3
23 3
191 0
191
7 2
17 7
17 7
70 277
12
11
11
57
49
61
61
595
70 277
5 1
57
11
595
26
7 2
O 0
Total
O 0
5 1
410 0
410 0
11
0
26
410
0
410
* Value is averaged over the number of days activity is recorded. Tuesday, November 18, 2003
toraada Cturnry
Ir rnas po rtation Canvmirsion
Riv erside - Downtown
•
Activity Deta il Report
Gen erated from 10/1/2003 to 10/31/2003
Date Time Activity Log # Description
Activity Type
10/8/2003 4:15 am 72777 S/0 Wright called 911 for S/O Cardona was attack 2 - Criminal Incidents
10/8/2003 4:15 am 72776 S/0 was attacked by lady w/ knife- RPD on site 2 - Criminal Incidents
10/17/2003 2:10 pm 72553 RPD on site -released passenger to his sister. 3 - Crisis Situations
West Corona
Activity Subtype
2D - Criminal Behavior
2D - Criminal Behavior
3B - Police Emergencies
Date Time Activity Log # Description
10/24/2003 6:49 am 72898 Lady fell to the ground but refused medical attn•
North Main Corona
Activity Type Activity Subtype
3 - Crisis Situations
3C - Passenger Accidents
D ate Time Activity Log # D escription
10/9/2003 12:15 pm 72757 Corona PD called - person put flyers on cars
10/9/2003 7:10 pm 72759 Lady fell onto curbside- refused treatment
Activity Type Activity Subtype
2 - Criminal Incidents
3 - Crisis Situations
2B - Vagrants / Trespassing
3C - Passenger Accidents
Tu esday, November 18, 2003 Page 1 of 1