HomeMy Public PortalAbout06 June 12, 2023 CSTAC
RIVERSIDE COUNTY TRANSPORTATION COMMISSION
Citizens and Specialized Transit Advisory Committee
TIME: 11:00 a.m.
DATE: Monday, June 12, 2023
LOCATION: Riverside County Transportation Commission
March Field Conference Room A
4080 Lemon Street, 3rd Floor, CA 92502-2208
VIDEO CONFERENCE SITES:
Palo Verde Valley Transit SunLine Transit Agency
415 N. Main Street 32505 Harry Oliver Trail
Conference Room A Board Room
Blythe, CA 92225 Thousand Palms, CA 92276
COMMITTEE MEMBERS
Lisa Castilone, Chair, GRID Alternatives, Western and Southwest Riverside County
Gloria J. Sanchez, Vice Chair, Menifee Senior Advisory, Southwest Riverside County
John Krick, Second Vice Chair, T-Now Member, Northwest Riverside County
John Chavez, Retired Citizen, San Gorgonio Pass
George Colangeli, Palo Verde Valley Transit Agency, Palo Verde Valley
Alejandra Gonzalez, Norco Seniors on the Move, Northwest Riverside County
Jack Marty, Retired Citizen, San Gorgonio Pass
Mary Jo Ramirez, Workforce Development Member, Southwest Riverside County
Ivet Woolridge, Independent Living Partnership, Riverside County
Riverside Transit Agency, Western Riverside County
SunLine Transit Agency, Coachella Valley
RIVERSIDE COUNTY TRANSPORTATION COMMISSION
CITIZENS AND SPECIALIZED TRANSIT ADVISORY COMMITTEE
www.rctc.org
AGENDA*
*Actions may be taken on any item listed on the agenda
11:00 a.m.
Monday, June 12, 2023
Riverside County Transportation Commission
March Field Conference Room A
4080 Lemon Street, Third Floor
Riverside, California
VIDEO CONFERENCE SITES:
Palo Verde Valley Transit Agency SunLine Transit Agency
415 N. Main Street 32505 Harry Oliver Trail
Conference Room A Board Room
Blythe, CA 92225 Thousand Palms, CA 92276
For members of the public wishing to submit comment in connection with the Committee Meeting please
email written comments to the Clerk of the Board at lmobley@rctc.org prior to June 11, 2023 at
5:00 p.m. and your comments will be made part of the official record of the proceedings. Members of the
public may also make public comments through their telephone or Zoom connection when recognized by
the Chair.
In compliance with the Brown Act and Government Code Section 54957.5, agenda materials
distributed 72 hours prior to the meeting, which are public records relating to open session agenda
items, will be available for inspection by members of the public prior to the meeting on the
Commission’s website, www.rctc.org.
In compliance with the Americans with Disabilities Act, Government Code Section 54954.2,
Executive Order N-29-20, and the Federal Transit Administration Title VI, please contact the Clerk
of the Board at (951) 787-7141 if special assistance is needed to participate in a Committee
meeting, including accessibility and translation services. Assistance is provided free of charge.
Notification of at least 48 hours prior to the meeting time will assist staff in assuring reasonable
arrangements can be made to provide assistance at the meeting.
1. CALL TO ORDER
2. ROLL CALL
Citizens and Specialized Transit Advisory Committee
June 12, 2023
Page 2
3. PUBLIC COMMENTS – Under the Brown Act, the Board should not take action on or discuss
matters raised during public comment portion of the agenda which are not listed on the
agenda. Board members may refer such matters to staff for factual information or to be
placed on the subsequent agenda for consideration. Each individual speaker is limited to
speak three (3) continuous minutes or less.
4. ADDITIONS/REVISIONS (The Committee may add an item to the agenda after making a
finding that there is a need to take immediate action on the item and that the item came
to the attention of the Committee subsequent to the posting of the agenda. An action
adding an item to the agenda requires 2/3 vote of the Committee. If there are less than
2/3 of the Committee members present, adding an item to the agenda requires a
unanimous vote. Added items will be placed for discussion at the end of the agenda.)
5. CONSENT CALENDAR - All matters on the Consent Calendar will be approved in a single
motion unless a Committee member(s) requests separate action on specific item(s). Items
pulled from the Consent Calendar will be placed for discussion at the end of the agenda.
5A. APPROVAL OF MINUTES – APRIL 10, 2023
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6. MEASURE A SPECIALIZED TRANSIT PRESENTATION
Page 6
Overview
This item is for the Committee to receive and file presentations from Measure A
Specialized Recipients, the Riverside University Health System for Behavioral Health and
the Riverside University Health System Medical Center.
7. METROLINK MARKETING PROMOTIONS (verbal presentation)
8. COMMITTEE MEMBER / STAFF REPORT
Overview
This item provides the opportunity for the Committee members, transit operators, and
staff to report on attended and upcoming meetings/conferences and issues related to
Committee activities.
8. ADJOURNMENT
The next Citizens and Specialized Transit Advisory Committee meeting is scheduled for
August 7, 2023.
AGENDA ITEM 5A
MINUTES
RIVERSIDE COUNTY TRANSPORTATION COMMISSION
CITIZENS AND SPECIALIZED TRANSIT ADVISORY COMMITTEE
April 10, 2023
Minutes
1.CALL TO ORDER
The meeting of the Citizens and Specialized Transit Advisory Committee was called to
order by Chair Lisa Castilone at 11:01 a.m.
2.ROLL CALL
Members Present Members Absent
Lisa Castilone
John Chavez
George Colangeli
John Krick
Mary Jo Ramirez*
Gloria J Sanchez
Ivet Woolridge*
Riverside Transit Agency
Sunline Transit Agency
*arrived after meeting started
Alejandra Gonzalez
Jack Marty
3.PUBLIC COMMENTS
There were no public comments.
4.ADDITIONS/REVISIONS
None
At this time, Ivet Woolridge joined the meeting.
5.CONSENT CALENDAR - All matters on the Consent Calendar will be approved in a single
motion unless a Committee Member requests separate action on specific item(s). Items
pulled from the Consent Calendar will be placed for discussion at the end of the agenda.
M/S/C (Sanchez/Colangeli) to approve the following Consent Calendar item(s):
5A. APPROVAL OF MINUTES – February 13, 2023
At this time, Mary Jo Ramirez joined the meeting.
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Citizens and Specialized Transit Advisory Committee
April 10, 2023
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6. FISCAL YEAR 2023/24 – 2025/26 DRAFT SHORT RANGE TRANSIT PLAN UPDATES
This item is for the Committee to receive and file Draft Fiscal Year (FY) 2023/24 – 2025/26
Short Range Transit Plan (SRTP) updates from the cities of Banning, Beaumont, Corona,
and Riverside; Palo Verde Valley Transit Agency (PVVTA); Riverside Transit Agency (RTA);
SunLine Transit Agency (SunLine); and the Commission’s Rail and Vanpool Programs.
Eric DeHate, Transit Manager, introduced Jennifer Nguyen from RTA. Ms. Nguyen
presented a brief overview of the RTA Short Range Transit Plan.
Vice Chair Sanchez asked about the cost of the GoMicro transit rides.
Ms. Nguyen discussed the GoMicro cost is the same as the fixed route buses and is similar
to Dial-A-Ride but they do not pick up and drop off door to door. It is bus stop to bus stop
within the zone.
Mr. Krick asked if they are just replacing the five hydrogen buses or if any other types in
the fleet will be replaced.
Ms. Nguyen replied they are replacing several buses that have reached their useful life.
They will be delivered when the hydrogen filling stations will be completed in 2025.
Chair Castilone asked about the raise for drivers and if more drivers are being hired.
Ms. Nguyen replied RTA is always hiring.
Vice Chair Sanchez asked if RTA is going to senior centers and senior communities to
promote their services.
Ms. Nguyen replied the marketing team does outreach at senior centers and communities
since a lot of the programs are geared towards seniors.
Vice Chair Sanchez added that this committee is a great resource because they can help
disseminate information to senior centers and retirement homes that the transit
providers may not be aware of.
Chair Castilone asked that the transit providers also share their marketing budget for
promotions.
Will Elwood, Chief of Public Affairs at SunLine Transit Agency, presented an overview of
the SunLine Short Range Transit Plan.
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Citizens and Specialized Transit Advisory Committee
April 10, 2023
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Vice Chair Sanchez praised SunLine for all the good work they are doing and all the efforts
they are putting into their programs.
Stephanie Sirls, Transit Manager for the city of Banning, presented a brief overview of
their Short-Range Transit Plan.
Chair Castilone commented on the slide with the performance report and would
encourage the other transit providers to add that information to their presentations.
Mr. DeHate asked about the battery-electric buses included in the SRTP.
Ms. Sirls replied the decision was based largely on the relationship the city has with
Banning Electric.
Elisa Mendoza, Transit Operations Manager for the city of Beaumont, presented a brief
overview of their Short-Range Transit Plan.
Mary Jo Ramirez requested the travel training information be sent to the group.
Sudesh Paul, Transit Program Manager for the city of Corona, presented a detailed
overview of their Short-Range Transit Plan.
Vice Chair Sanchez applauded the outreach efforts of the city of Corona.
Christian Castro, Finance Manager for the Palo Verde Valley Transit Agency (PVVTA),
presented an overview of the Short-Range Transit Plan.
Chair Castilone asked about the ridership tracking software and where it falls in the
budget.
George Colangeli it falls under contract services. The cost is included in the total contract
cost.
Ron Profeta, Transit Manager for the city of Riverside, presented an overview of the
Short-Range Transit Plan.
Ms. Ramirez asked what the entry level pay is for employees.
Mr. Profeta replied the current pay is a little over $18.00/hour for the paratransit drivers.
There is a lot of turnover because it is a lot of physical work.
Mr. DeHate introduced Sheldon Peterson, RCTC Rail Manager, to present an overview of
the RCTC Rail Program.
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Citizens and Specialized Transit Advisory Committee
April 10, 2023
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Ms. Ramirez requested to have the cards with the fare promotions and discount sent to
the committee members.
Mr. DeHate introduced Brian Cunanan, RCTC Commuter and Motorist Assistance
Manager, to present an overview of the RCTC VanClub program.
Mr. Krick asked about the increased cost of the lease for the EV cars and about the toll
lane discounts for vanpool.
Mr. Cunanan replied there haven’t been any EV cars leased for the vanpool program yet
and that the vanpool participants are responsible for any toll charges.
Chair Castilone asked for clarification on the drivers of the vanpools.
Mr. Cunanan responded the person that initiates the vanpool is usually the one that drives
and collects money from the rest of the vanpool for lease payments, gas, toll charges, etc.
7. COMMITTEE MEMBER/STAFF REPORT
Chair Castilone asked the transit providers if the drivers are a city employee and if there
is a pathway to reentry into employment within the organizations.
Chair Castilone asked about the electric vehicle charging infrastructure and if the fast-
charging stations are going to be solar powered.
Vice Chair Sanchez asked about the bus performance and maintenance for when one
breaks down and how the customers are helped when this happens.
Mr. DeHate added the requested information will be available once the SRTPs are final.
Mr. Colangeli commented on what happens when a PVVTA bus breaks down,
employment opportunities, and grants for covered bus stops.
Mr. DeHate added the smaller operators are going through their plans and assessments
of their facilities.
Ms. Paul added that in Corona drivers and maintenance are contracted out. There is a
third-party contractor that inspects all the vehicles to make sure they are in good
condition to prevent stranded riders.
John Chavez asked if there is a regulatory agency that oversees public transportation
maintenance.
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April 10, 2023
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Ms. Paul discussed the preventative maintenance required of all transit operators and
CHP inspects every 12-18 months.
Chair Castilone requested the Committee revisit the conversation regarding what brought
the Committee members to the Committee and what they would like to focus on.
8. ADJOURNMENT
There being no further business for consideration by the Citizens and Specialized Transit
Advisory Committee, the meeting adjourned at 1:00 p.m.
Respectfully submitted,
Lorelle Moe-Luna, Multimodal Services Director
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AGENDA ITEM 6
Agenda Item 6
RIVERSIDE COUNTY TRANSPORTATION COMMISSION
DATE: June 12, 2023
TO: Citizens and Specialized Transit Advisory Committee
FROM: Eric DeHate, Transit Manager
SUBJECT: Measure A Specialized Transit Presentation
STAFF RECOMMENDATION:
This item is for the Committee to receive and file presentations from Measure A Specialized
Recipients, the Riverside University Health System for Behavioral Health and the Riverside
University Health System Medical Center.
BACKGROUND INFORMATION:
The 2009 Measure A Expenditure Plan allocates approximately 11.6 percent of the annual
revenues from the 2009 Measure A Western County program to public transit. The public transit
allocation is then distributed among five programs, namely: specialized transit services,
specialized transit-consolidated transportation service agency operations, commuter rail,
intercity bus, and commuter services. The Measure A Specialized Transit Program receives about
1.9 percent of the 2009 Measure A Western County program revenues, or a 16.4 percent share
of the 11.6 percent for public transit. The program provides funding to benefit older adults,
persons with disabilities, and/or those that are most vulnerable and truly needy in Western
County. In Western County, this funding has been distributed through a competitive process to
a wide array of non-profit and community organizations that serve these constituencies for
specialized transit services for persons with disabilities and older adults.
The goals of the Measure A Specialized Transit Program for western Riverside County are to:
• Support directly operated services that expand or extend existing services, which, if not
funded by Measure A funds, would leave an area and/or special population without
alternate service options;
• Support existing services that offer an improved level of service coordination with the
existing transportation network;
• Expand new services that leverage other revenue sources, can be administered in a cost-
effective manner, and will not require long-term support from Measure A funding; and
• Support new and expansion of existing services including transportation for veterans and
shuttles including, but not limited to, nutrition and medical services.
Projects that are eligible under the program include operating and capital projects such as senior
transportation shuttles, non-emergency medical transportation services, bus pass/voucher
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Agenda Item 6
programs, mileage reimbursement programs, travel training, vehicle and maintenance
equipment, communications and dispatch equipment, and mobility management.
Providing funding to non-profit providers of transit services for persons with disabilities, low
income, and senior citizens has long been a priority of the Commission. The voter-approved 1989
and 2009 Measure A Expenditure Plans specify funding allocations for the provision of this type
of service provided by transit operators and non-profit agencies.
A Call for Projects is held triennially, and the last Call for Projects was held in spring 2021 for
funding for Fiscal Years (FY) 2021/22 – 2023/24. The Commission awarded $9,101,257 to
16 agencies for 19 operational and capital projects, as summarized in Attachment 1.
As part of the Specialized Transit program each cycle, RCTC creates a brochure and distributes it
countywide (Attachment 2). As part of the distribution, brochures are sent to Measure A award
recipients, senior centers, libraries, Community Centers, Cities, colleges, and Riverside County
bus operators. For this cycle, RCTC distributed approximately 12,000 brochures. This includes
6,000 in English and 6,000 in Spanish.
DISCUSSION:
The CSTAC plays an important role in strengthening the public and specialized transit network by
offering a platform for specialized transit providers to share information and promote various
transportation services. Staff has invited Measure A recipients to provide presentations to the
CSTAC to highlight their programs and projects and receive any input on how their services can
be improved and expanded in the future.
Two presentations will be given. The first is from the Riverside University Health System -
Behavioral Health (RUHS-BH) and the second is from the Riverside University Health System –
Medical Center (RUHS–MC). RUHS-BH specialized transit program has been in the Measure A
specialized transit program for over the past 15 years. In FY 2021/22, the RUHS-BH supported
4,714 one-way passenger trips. The cost for this program in FY 2021/22 was $469,479. RUHS-
MC specialized transit program has also been in the Measure A specialized transit program for
over the past 15 years. In FY 2021/22, RUHS-MC provided 4,776 one-way passenger trips with a
cost of $816,847.
Attachments:
1) FY 2021/22 – 2023/24 Measure A Recipients
2) FY 2021/22 – 2023/24 Specialized Transit Brochure
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Attachment 1
Applicant Project
Type Project Title Total 3 Year Project
Cost
Total 3 Year Measure
A Award Required Match
Care A Van Ops Care A Van Transit 1,510,430$ 996,884$ 513,546$
Independent Living Partnership MR TRIP 3,631,716$ 1,519,752$ 2,111,964$
Friends of Moreno Valley Ops Mo-Van 528,085$ 297,585$ 230,500$
Boys & Girls Club Southwest County Ops Before & After School ST program 908,050$ 599,313$ 308,737$
Exceed Ops Hemet Transportation 664,860$ 244,860$ 420,000$
Boys & Girls Menifee Valley Ops Ride to Success 599,307$ 395,543$ 203,764$
US Vets Ops Initiative Transportation Riverside 230,644$ 152,225$ 78,419$
RUHS - Medical Center Ops MC Transportation Program 2,764,778$ 1,576,800$ 1,187,978$
Voices for Children MR Mileage Reimbursement Program 588,150$ 388,179$ 199,971$
Forest Folk Ops Idyllwild Area Shuttle Service 254,848$ 167,848$ 87,000$
City of Norco Ops Seniors on the Move Transp Program 382,818$ 252,661$ 130,157$
Operation SafeHouse Ops Main St. Transitional Living & Permanent
Supportive Housing Program 171,710$ 113,329$ 58,381$
Care Connexxus Ops Specialized Transportation 1,210,806$ 799,132$ 411,674$
Care Connexxus Capital Cap Specialized Transportation 225,000$ 112,500$ 112,500$
RUHS - Behavorial Health Capital Cap Transportation Change 144,000$ 72,000$ 72,000$
RUHS - Medical Center Capital Cap Transportation Program 365,740$ 182,870$ 182,870$
RUHS - Behavorial Health Ops Transportation Change 1,589,245$ 1,048,901$ 540,343$
Michelle's Place Ops Treatment Travel Assistance Program 46,690$ 30,815$ 15,875$
15,816,876$ 8,951,197$ 6,865,680$
City of Menifee Ops Menifee Pilot Project 150,000$ 150,000$ -$
150,000$ 150,000$ -$
367,370 Capital
8,733,827 Operating
9,101,197 Total Award
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Specialized Transit Service Provider Areas Served
Days
Operating Where to Call Who Qualifies
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Boys & Girls Clubs of Southwest County Temecula, Murrieta, Lake Elsinore, Canyon Lake, Wildomar, and Corona M-F (951) 699-1526 Youth ages 6-17 from low income families participating in the Before & After School Transportation Program.
Boys & Girls Club of Menifee Valley Menifee, Murrieta and Perris M-F (951) 246-8845 School aged youth from low income families for the before and after school transportation programs
Care A Van Transit Inc Hemet/San Jacinto Valley, Lake Elsinore area and the Sun City/Menifee area; unincorporated county areas of Win-chester and Val Vista M-F (951) 791-3572 Seniors, disabled, low income individuals and veterans including: Riverside County Hemet Service Center customers, Valley Restart Homeless Shelter, DaVita, Riverside Co. Office on Aging, KinCare, Job Training and Education through HOPE Bus, Inland Regional, and Veteran Services
Care Connexxus City of Riverside and surrounding cities M-F (951) 509-2500 Clients of Adult Day Service Center of Riverside County.
City of Norco Parks, Recreation and Community Services Department City of Norco residents transportation within a 30 mile radius outside the city limit M-TH (951) 270-5647 Norco residents: seniors, veterans and persons with disabilities.
EXCEED Hemet/San Jacinto Valley; unincorporated county areas of Winchester and Valle Vista M-F (951) 766-8659 Adults with disabilities who are clients of EXCEED (a division of Valley Resource Center for the Retarded, Inc.).
Forest Folk Inc Communities of Idyllwild, Pine Cove, Fern Valley, and Mountain Center M-F (951) 426-9688 Seniors, persons with disabilities, and low-income.
Friends of Moreno Valley Senior Center, Inc Trips originating in Moreno Valley to areas within a 20-mile radius M-F (833) 745-8454
Mo-Van is non-ADA transportation that provides curb-to-curb service for residents of Moreno Valley who are 60+ years of age and/or independent disabled adults or disabled adults with an escort. Mo-Van operates on a 24-hour advance reservation system, with passenger services provided between 8:15 a.m. – 4:45 p.m.
Independent Living Partnership Western Riverside County, Coachella Valley and Palo Verde Valley AsScheduled (800) 510-2020 Seniors and persons with disabilities to access medical services and other purposes, where no transit service exists or when individuals are too frail, ill, or for other reasons, unable to use public transit.
Michelle’s Place Treatment Travel Assistance Program (TTAP)Western Riverside County M-F (951) 699-5455 Client’s of Michelle’s Place with a cancer diagnosis who are unable to use conventional transportation services. New client’s can become eligible for this program.
Operation Safehouse Western Riverside County 24 Hours (951) 369-4921 Homeless, at-risk youth ages 18-21.
Riverside University Health Medical Center (MC)Western Riverside County M-F (951) 955-1647 Low income or elderly individuals with behavioral health issues.
Riverside University Health Systems - Behaviorial Health (BH)Western Riverside County M-F (951) 955-1530 Low income, seniors, persons with disabilities and veterans.
U S Vets Riverside County M-F (951) 656-6892 Low-income and/or homeless Veterans residing onsite at March Air Reserve Base as well as offsite areas located in Riverside County.
Voices for Children Western Riverside County M-F (951) 472-9301 Children placed in the juvenile dependency court system (foster children) in Western Riverside County.
2021-2024
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The Specialized Transit Program is supported by Measure A, the voter-approved half-cent sales tax for transportation improvements in Riverside County. Federal funding through the Enhanced Mobility of Seniors and Individuals with Disabilities Program (Section 5310) also provides for capital and operating projects to support transport of older adults and persons with disabilities, where public transportation services are unavailable or insufficient.
For more information on the Specialized Transit Program, call RCTC at (951) 787-7141.
4080 Lemon Street, 3rd FloorP.O. Box 12008Riverside, CA 92502-2208(951) 787-7141
Specialized Transit Program
RCTC’s Specialized Transit Program provides Riverside County residents options for individuals who have difficultly using bus public transit or live where there is no public transit nearby. These services vary in who they serve and where but aim to meet travel needs of older adults, persons with disabilities and persons of low-income.
This brochure lists the 15 programs operated by the different social service organizations as well as the services offered by public transit agencies, including Dial-A-Ride and special purpose shuttles.
For more information, you can dial 211 or call the individual program at the number listed.
Public Transit Agencies Specialized Programs
Agency Areas Served Contact Who Qualifies and Requirements
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Riverside Transit Agency
Cities of Banning*, Beaumont*, Calimesa, Canyon Lake, Corona*, Eastvale, Hemet, Jurupa Valley, Lake Elsinore, Moreno Valley, Menifee, Murrieta, Norco, Perris, Riverside*, San Jacinto, Temecula, Wildomar, and the unincorporated areas of Riverside County Supervisorial Districts I, II, III and V *City provides service as well
(800) 795-7887
www. riversidetransit.com
• Seniors 65+ for trips within the same city• ADA certified individuals with disabilities within the RTA service area• Must live within ¾ of a mile of existing local fixed route• 1 to 3 day advance reservation required• Dial-A-Ride Plus Lifeline Service available with expanded service (please call)
Riverside Connect Within Riverside City Limits
(951) 687-8080
www. riversideca.gov
• ADA certified individual (24-hour advance reservation required)• Seniors 60+ and individuals with disabilities (3 to 7 days advance reservation required)• Origin and destination within City Limits
Corona Dial-A-Ride
Within Corona City limits & unincorporated areas of Home Gardens, Coronita, El Cerrito, and following satellite locations in Norco: Norco College, Dept. of Public & Social Services, Dept. of Motor Vehicles (DMV), Brunswick Classic Lanes and Target
(951) 734-7220
www.coronaca.gov/transit
• Seniors 60+ • Persons with disabilities• One day advance reservation required• Door-to-door assistance available for ADA certified passengers• Service provided within the service areas and the ¾ of a mile of existing local fixed route
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Banning Connect Transit System
Within Banning City limits and small portions of Cabazon and Beaumont
(951) 922-3252
www.banningca.gov
• ADA certified individual (24-hour advance reservation required)• Seniors 60+ (3-day advance reservation required)• Must live within ¾ of a mile of existing local fixed route
Beaumont Transit Within Beaumont City limits & small portions of Cherry Valley
(951) 769-8530
www. beaumontca.gov
• Seniors 65+ with ID • ADA certified individuals with disabilities within Beaumont Transit Service area• Must live within ¾ of a mile of existing local fixed route• 24-hour advance reservation required
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SunLine Transit Agency (SunDial)
Cities of Cathedral City, Coachella, Desert Hot Springs, Indian Wells, Indio, La Quinta, Palm Desert, Palm Springs, Rancho Mirage and the unincorporated areas of the Coachella Valley including the communities of Bermuda Dunes, Desert Edge, Mecca, North Shore, Oasis, Thermal, and Thousand Palms.
(760) 343-3456
www.sunline.org
• ADA certified individuals with disabilities• Service provided within ¾ of a mile of existing local fixed route• Reservations a day or up to 7 days in advance
Palo Verde Valley Transit Agency
Blythe, Ripley, Mesa Verde, service to and from the Coachella Valley
(760) 922-1140
www.pvvta.com
• Three programs: Route Deviations, TRIP Program, and Mobility Management (coordination service)• Seniors 60+ with ID • Individuals with disabilities• Low-income individuals• Must live within ¾ of a mile of existing local fixed route• Reservations required
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TRÁNSITOESPECIALIZADO
Proveedores de tránsito especializado Áreas de Servicio
Dias de
Operacion Dónde llamar Quién cualifica
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Boys & Girls Clubs of Southwest County Temecula, Murrieta, Lake Elsinore, Canyon Lake, Wildomar, y Corona L-V (951) 699-1526 Servicios de transporte para jóvenes de bajos recursos de primaria y secundaria que participan en el programa antes y después del horario escolar.
Boys & Girls Club of Menifee Valley Menifee, Murrieta y Perris L-V (951) 246-8845 Servicios de transporte para jóvenes en edad escolar de familias con bajos recursos para programas antes y después del horario escolar.
Care A Van Transit Inc Hemet/San Jacinto Valley, área de Lake Elsinore, área de Menifee/Sun City; y las áreas no incorporades de Winchester and Valle Vista L-V (951) 791-3572
Transporte para personas con bajos recursos, personas mayores y personas con discapacidad, incluyendo a los clientes del Centro del Servicio Hemet del Condado de Riverside, el Refugio para Personas sin hogar Valley Restart, DaVita, La Oficina sobre el Envejecimiento del Condado de Riverside, KinCare, Capacitación y Educación Laboral a través de HOPE Bus, Inland Regional y Servicios para Veteranos.
Care Connexxus Ciudad de Riverside, Jurupa Valley, Moreno Valley y sus alrededores L-V (951) 509-2500 Servicios de transporte para clientes de Centro de Servicios Diurnos para Adultos del Condado de Riverside.
City of Norco Parks, Recreation and Community Services Department La ciudad de Norco dentro de un radio de 30 millas más allá de los límites de la ciudad M-J (951) 270-5647 Servicio de transporte para los residentes de Norco, incluyendo personas mayores, veteranos y personas con discapacidades.
EXCEED Hemet/San Jacinto Valley; áreas del condado no incorporadas de Winchester y Valle Vista L-V (951) 766-8659 Servicio de transporte para adultos con discapacidades que son clientes de EXCEED.
Forest Folk Inc Comunidades de Idyllwild, Pine Cove, Fern Valley, y Mountain Center L-V (951) 426-9688 Servicios de autobús para personas mayores, con discapacidades y con bajos recursos.
Friends of Moreno Valley Senior Center, Inc Viajes que se originan en Moreno Valley a áreas dentro de un radio de 20 millas L-V (833) 745-8454
Servicios de transporte de acera a acera, que no son de ADA, para residentes de Moreno Valley de 60 años o más, adultos independientes discapacitados o adultos discapacitados con acompañante. Mo-Van opera con un sistema de reserva anticipada de 24 horas, con servicios entre las 8:15 de la mañana y las 4:45 de la tarde.
Independent Living Partnership Zona Oeste del Condado de Riverside, Coachella Valley y Palo Verde Valley Según horario (800) 510-2020 Servicios para personas mayores y personas con discapacidad para acceder a servicios médicos y otros destinos, donde no existen otros servicios o cuando las personas son demasiado frágiles, están demasiado enfermas o no pueden usar el transporte público.
Michelle’s Place Treatment Travel Assistance Program (TTAP)Zona Oeste del Condado de Riverside L-V (951) 699-5455 Clientes de Michelles’s Place con un diagnóstico de cáncer quienes no pueden utilizar servicios de transporte convencionales. Los clientes nuevos pueden ser elegibles para este programa.
Operation Safehouse Zona Oeste del Condado de Riverside 24 horas (951) 369-4921 Servicios de transporte a personas sin hogar y jóvenes en riesgo entre 18 y 21 años.
Riverside University Health Medical Center (MC)Zona Oeste del Condado de Riverside L-V (951) 955-1647 Bajos ingresos, personas mayores, personas con discapacidades y veteranos.
Riverside University Health Systems - Behaviorial Health (BH)Zona Oeste del Condado de Riverside L-V (951) 955-1530 Personas de bajos ingresos o de edad avanzada con problemas de salud del comportamiento.
U S Vets Condado de Riverside L-V (951) 656-6892 Servicios de transporte para personas de bajos recursos y personas veteranas sin hogar que residen en la zona de la Base de la Reserva Aérea March, así como en otras zonas del Condado de Riverside, fuera de la base.
Voices for Children Zona Oeste del Condado de Riverside L-V (951) 472-9301 Servicios de transporte para niños que se encuentran en el sistema de tribunales de dependencia juvenil (niños en acogida) en la Zona Oeste del Condado de Riverside.
2021-2024
11
Programas Especializados de Agencias de Transporte Público
Agencia Áreas de Servicio Contacto Quién es elegible y los requisitos
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Riverside Transit Agency
Ciudades de Banning*, Beaumont*, Calimesa, Canyon Lake, Corona*, Eastvale, Hemet, Jurupa Valley, Lake Elsinore, Moreno Valley, Menifee, Murrieta, Norco, Perris, Riverside*, San Jacinto, Temecula, Wildomar, y áreas no incorporades de zone oeste del condado de Riverside. *Ciudad también ofrece servicio
(800) 795-7887
www. riversidetransit.com
• Personas mayores de 65 años para viajes dentro la misma ciudad• Personas con discapacidades certificadas por la Ley sobre Estadounidenses con Discapacidades (ADA, por sus siglas en inglés) dentro del área de servicio de RTA • Deben vivir a una distancia máxima de ¾ de milla de una ruta local fija existente • Se requiere reservación previa con 1 a 3 días de anticipación• Servicio Dial-A-Ride Plus Lifeline disponible con servicio ampliado (llame)
Riverside Connect Dentro de los límites de la ciudad de Riverside
(951) 687-8080
www. riversideca.gov
• Personas certificadas por la ADA (se requiere reservación previa con 24 horas de anticipación)• Personas mayores de 60 años y personas con discapacidades (se requiere reservación previa con 3 a 7 días de anticipación)• El origen y el destino debe ser dentro de los límites de la cuidad
Corona Dial-A-Ride
Dentro de los límites de Corona y las áreas no incorporades de Home Gardens, Coronita, El Cerrito, y las siguientes ubi-caciones de satélite en Norco: Norco College, Dept. of Public & Social Services, Dept. of Motor Vehicles (DMV), Brunswick Classic Lanes y Target
(951) 734-7220
www.coronaca.gov/transit
• Personas mayores de 60 años y personas con discapacidades• Se requiere reservación previa con un día de anticipación • El servicio de asistencia puerta a puerta está a la disposición de los pasajeros certificados por la ADA• Se requiere reservación previa con un dia de anticipación• Servicio proporcionado dentro de las áreas de servicio y ¾ de milla de la ruta fija local existente
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Banning Connect Transit System
Dentro de los límites de Banning y pequeñas porciones de Cabazon y Beaumont
(951) 922-3252
www.banningca.gov
• Personas certificadas por la ADA (se requiere reservación previa con 24 horas de anticipación)• Personas mayores de 60 años (se requiere reservación previa con 3 días de anticipación)• Deben vivir a una distancia máxima de ¾ de una milla de una ruta local fija existente
Beaumont Transit Dentro de los límites de Beaumont y pequeñas porciones de Cherry Valley, Calimesa y Banning
(951) 769-8530
www. beaumontca.gov
• Personas con discapacidades certificadas por la ADA • Deben vivir a una distancia máxima de ¾ de una milla de una ruta local fija existente• Se requiere reservación previa con 24 horas de anticipación• Mayores de 65 años con identificación
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SunLine Transit Agency (SunDial)
Ciudades de Cathedral City, Coachella, Desert Hot Springs, Indian Wells, Indio, La Quinta, Palm Desert, Palm Springs, Rancho Mirage y las áreas no incorporades de Valle de Coachella incluyendo las comunidades de Bermuda Dunes, Desert Edge, Mecca, North Shore, Oasis, Thermal, y Thousand Palms
(760) 343-3456
www.sunline.org
• Personas con discapacidades certificadas por la ADA • Servicio proporcionado a una distancia máxima de ¾ de una milla de una ruta local fija existente• Reservas con 1 día o hasta 7 días de anticipación
Palo Verde Valley Transit Agency
Blythe, Ripley, Mesa Verde y servicio desde y hacia el Valle de Coachella
(760) 922-1140
www.pvvta.com
• Tres Programas: Desviación de Rutas, Programa TRIP y Gestión de Movilidad (servicios de coordinación)• Personas mayores de 60 años con identificación• Personas con discapacidades y personas con bajos recursos • Deben vivir a una distancia máxima de ¾ de una milla de una ruta local fija existente• Se requiere reserva previa
El Programa de Tránsito Especializado está apoyado por la Medida A, el impuesto a las ventas de medio centavo, aprobado por los votantes para la mejora en el transporte del Condado de Riverside. El Programa de Movilidad Mejorada para Personas Mayores y Personas con Discapacidades (Sección 5310) también proporciona financiación para proyectos de capital y operativos en apoyo al transporte de personas mayores o discapacitadas, donde el servicio de transporte público no está disponible o es insuficiente.
Para más información sobre el Programa de Tránsito Especializado, llame al (951) 787-7141.
4080 Lemon Street, 3rd FloorP.O. Box 12008Riverside, CA 92502-2208(951) 787-7141
Programa de Tránsito Especializado
El Programa de Tránsito Especializado de RCTC provee a los residentes del condado de Riverside opciones para las personas que tienen dificultades usar el transporte público en autobús o viven donde no hay transporte público cerca. Estos servicios varían en a quién sirven y dónde, pero tienen como objetivo satisfacer las necesidades de viaje de los adultos mayores, personas con discapacidad y personas de bajos ingresos.
Este folleto enumera los 15 programas operado por los diferentes servicios sociales organizaciones, así como los servicios ofrecidos por agencias de transporte público, incluyendo Dial- A-Ride y autobúses de enlace especiales.
Para más información, puede marcar 211 o llame al programa individual al número listado.
12
AB109
FYRiverside University Health System
Behavioral Health (RUHS-BH)
Transportation
Program Overview
Budget Presentation
Riverside U
Measure A
Mission of RUHS-BH
Transportation
Our mission is to provide safe, efficient and specialized transportation services to Riverside
County residents who have difficulty using public transit or reside where there is limited
transportation in their communities.
RUHS-BH provides transportation services to eligible residents requesting
transportation to:
-Behavioral Health Services
-Employment and Trainings
-Medical and Dental appointments
-Court Appointments
-Residence
Program Services
Population Served
Our goal is to provide personalized transportation for special populations.
Eligible recipients of Measure A transportation services include:
-Seniors (59-1/2 years of age and older)
-Disabled
-Low Income
-Active Military Personnel or Veterans throughout the Western Region of Riverside County
Transportation Data for FY-21/22
RUHS-BH Provided the following services:
-Senior (59-1/2 or older): 334
-Disabled: 286
-Low Income: 4,090
Total Project Budget: $579,939
THANK YOU
For transportation services please contact our Administration Office:
(951) 955-1540
MEASURE A PROGRAM
Christopher Malone, Dir. Patient Access
A breakdown of services offered at
Riverside County (RUHS)
Contents
•Introduction
•Background
•Annual Budget
•Population Breakdown
course outline
01
RUHS provides a variety of services,
programs and facilities for all members of our community. The services include, but are not limited to medical, mental health, and dental
RUHS has facilities all over the county
from Corona to Mecca, which we
service our patients.
03
All of our clinics and many of our facilities provide
for under privileged and needy patients. We try to help our patients achieve TOTAL care by measuring, treating and maintaining medical, mental, dental and social care all in our facilities
02
TRANSPORTATION DEPARTMENT
RUHS Transportation department includes 33 employees, of which 12 are assigned directly to Measure A.
Our team delivers door-to-door transportation services to all of our patients, not just to Measure A
recipients. Our clientele are from ages newborn to senior, and are able-bodied or disabled. We have 3
wheelchair enabled vehicles, and many different vehicles that we can transport our patients anywhere in
Southern California, when possible. ALL FREE OF CHARGE
RUHS MEASURE A: BREAKDOWN
•The Measure A program provides free transportation for any patient, within Riverside County, for any
visit related to RUHS services, mostly medical and mental health.
•Reservations are taken on a first-com, first-served basis and patients are encouraged to make requests
at least one week prior, to their desired appointment date.
•Our team confirms the trips 24 hours prior and we also wait for the end of their services, and transport
them back home afterwards, along with any paperwork they received.
ANNUAL BUDGET
Y1 Y2 Y3
$877,011.12
FY 21/22
$922,861.68
FY 22/23
$966,904.74
FY 23/24
UNDER SERVED/
TRULY NEEDY
DISABLED RESIDENTS
OF ANY AGE
TARGET POPULATION
SENIORS 50 OR
OLDER
FY 22/23
FY 21/22
Thank You
AGENDA ITEM 7
PRESENTATION
RCTC
Metrolink Marketing
2022-2023
Excursions Program
Metrolink Excursion Program
•Partnership between the Riverside County Transportation
Commission (RCTC), Metrolink and our outreach consultant-
Arellano Associates (AA)
•Aims to increase Metrolink ridership by educating Riverside
County residents about the safety, reliability and ease of
using Metrolink rail services
•Empowers participants through hands-on experience on how
to use the rail system
•Offers participants a unique opportunity to explore their
region by train and includes:
o How-to-Ride Metrolink presentation in advance of
excursion
o Staff support for trip planning and itinerary
development
o Free round-trip rides
o Free RCTC and Metrolink giveaways
o Personalized assistance on day of excursion
•Available to schools and community groups in
Riverside County
How it Works
•Explore Southern California:
o Groups select a destination along the Metrolink 91/PVL line
o Popular destinations include:
Los Angeles Union Station
Downtown Riverside
San Clemente
o AA staff offer support for trip planning and itinerary development
o Participants receive How-to-Ride Metrolink presentation in advance
of excursion
•Free Round-Trip Rides and Swag:
o Groups of 15-30 individuals are eligible to participate
o Participants get firsthand experience of the convenience and
benefits of train travel
•Personalized Assistance:
o AA staff provide tickets and an approved itinerary
o AA staff will also answer any questions and offer a brief tutorial on
purchasing Metrolink tickets
FY 22-23 Excursions
•Successfully promoted
Metrolink services through
four (4) excursions, including:
o Canyon Springs High School
o City of Perris Senior Center
o Beaumont Transit Group
o Beaumont Senior Center
•Educated approximately 160
Riverside County residents
with the knowledge and skills
to ride Metrolink confidently
•The most popular destination
was Downtown Los Angeles,
using the 91/PV Line from
each station
100
27
20
12
0 20 40 60 80 100 120
Canyon Springs High
School
City of Perris Senior
Center
Beaumont Transit
Group
Beaumont Senior
Center
Excursion Participants
Moreno Valley Canyon Springs High School
•Over 100 students and chaperones used Metrolink and
Metro from Moreno Valley/March Field Station to the
California Science Center (April 27) via Union Station and 7th
St/Metro Center.
•Students were excited to learn about accessibility of key
destinations using public transit, especially about the
possibility of commuting to college and/or work
•Excursion required extensive coordination with Metrolink and
Metro to ensure the safety of all participants
•Participant satisfaction survey
85%of students indicated a likelihood of
riding Metrolink in the future
95% of students indicated satisfaction
with their Metrolink excursion experience
5%
42%53%
Very
Satisfied
Satisfied
Niether
Satisfied or
Disatisifed
34%
51%
13%2%Very
Likely
Likely
Unlikely
Very
Unlikely
City of Perris Senior Center
•Excursion from Perris Downtown
Metrolink station to Downtown Los
Angeles (March 31)
•27 seniors from the City of Perris
Senior Center
•Participants received a tutorial on
how to use the ticket vending
machine to purchase the appropriate
ticket type
•Personalized assistance and support
from departing station
Beaumont Transit Group
•Excursion from Beaumont Transit Center
to Union Station in Downtown Los
Angeles via the San Bernardino Downtown
Station (April 11)
•20 members of the Beaumont Transit Group
•Outreach staff assisted vision impaired
participants on ticket vending machine's
accessibility features, utilizing the speech
feature to read ticket purchase options aloud
•Personalized assistance and support from
departing station
Beaumont Senior Center
•Excursion from Beaumont Transit Center to
Union Station in Downtown Los Angeles via
the San Bernandino Station (November 15)
•12 seniors from the Beaumont Senior Center
participated
•Staff addressed seniors' interest including:
How to purchase tickets
How to read a train schedule
Learning how to transfer from one train to
another
If you are interested in setting up your own trip , please reach out to
Allison Crook at acrook@arellanoassociates.com or 909.627.2974
RIVERSIDE COUNTY TRANSPORTATION COMMISSION
CITIZENS AND SPECIALIZED TRANSIT ADVISORY COMMITTEE
ROLL CALL
JUNE 12, 2023
Present Absent
Lisa Castilone X
John Chavez X
George Colangeli X
Alejandra Gonzalez X
John Krick X
Jack Marty X
Mary Jo Ramirez X
Gloria J. Sanchez X
Ivet Woolridge X
Riverside Transit Agency X
SunLine Transit Agency X