HomeMy Public PortalAbout12 December 11, 2023 CSTAC
RIVERSIDE COUNTY TRANSPORTATION COMMISSION
Citizens and Specialized Transit Advisory Committee
TIME: 11:00 a.m.
DATE: Monday, December 11, 2023
LOCATION: Riverside County Transportation Commission
March Field Conference Room A
4080 Lemon Street, 3rd Floor, CA 92502-2208
VIDEO CONFERENCE SITES:
Palo Verde Valley Transit SunLine Transit Agency
415 N. Main Street 32505 Harry Oliver Trail
Conference Room A Board Room
Blythe, CA 92225 Thousand Palms, CA 92276
COMMITTEE MEMBERS
Lisa Castilone, Chair, GRID Alternatives, Western and Southwest Riverside County
Gloria J. Sanchez, Vice Chair, Menifee Senior Advisory, Southwest Riverside County
John Krick, Second Vice Chair, T-Now Member, Northwest Riverside County
John Chavez, Retired Citizen, San Gorgonio Pass
George Colangeli, Palo Verde Valley Transit Agency, Palo Verde Valley
Alejandra Gonzalez, Norco Seniors on the Move, Northwest Riverside County
Jack Marty, Retired Citizen, San Gorgonio Pass
Mary Jo Ramirez, Workforce Development Member, Southwest Riverside County
Ivet Woolridge, Independent Living Partnership, Riverside County
Riverside Transit Agency, Western Riverside County
SunLine Transit Agency, Coachella Valley
RIVERSIDE COUNTY TRANSPORTATION COMMISSION
CITIZENS AND SPECIALIZED TRANSIT ADVISORY COMMITTEE
www.rctc.org
AGENDA*
*Actions may be taken on any item listed on the agenda
11:00 a.m.
Monday, December 11, 2023
Riverside County Transportation Commission
March Field Conference Room A
4080 Lemon Street, Third Floor
Riverside, California
VIDEO CONFERENCE SITES:
Palo Verde Valley Transit Agency SunLine Transit Agency
415 N. Main Street 32505 Harry Oliver Trail
Conference Room A Board Room
Blythe, CA 92225 Thousand Palms, CA 92276
For members of the public wishing to submit comment in connection with the Committee Meeting please
email written comments to the Clerk of the Board at lmobley@rctc.org prior to December 10, 2023 at
5:00 p.m. and your comments will be made part of the official record of the proceedings. Members of the
public may also make public comments through their telephone or Zoom connection when recognized by
the Chair.
In compliance with the Brown Act and Government Code Section 54957.5, agenda materials
distributed 72 hours prior to the meeting, which are public records relating to open session agenda
items, will be available for inspection by members of the public prior to the meeting on the
Commission’s website, www.rctc.org.
In compliance with the Americans with Disabilities Act, Government Code Section 54954.2,
Executive Order N-29-20, and the Federal Transit Administration Title VI, please contact the Clerk
of the Board at (951) 787-7141 if special assistance is needed to participate in a Committee
meeting, including accessibility and translation services. Assistance is provided free of charge.
Notification of at least 48 hours prior to the meeting time will assist staff in assuring reasonable
arrangements can be made to provide assistance at the meeting.
1. CALL TO ORDER
2. ROLL CALL
Citizens and Specialized Transit Advisory Committee
December 11, 2023
Page 2
3. PUBLIC COMMENTS – Under the Brown Act, the Committee should not take action on or
discuss matters raised during public comment portion of the agenda which are not listed
on the agenda. Committee members may refer such matters to staff for factual
information or to be placed on the subsequent agenda for consideration. Each individual
speaker is limited to speak three (3) continuous minutes or less.
4. ADDITIONS/REVISIONS (The Committee may add an item to the agenda after making a
finding that there is a need to take immediate action on the item and that the item came
to the attention of the Committee subsequent to the posting of the agenda. An action
adding an item to the agenda requires 2/3 vote of the Committee. If there are less than
2/3 of the Committee members present, adding an item to the agenda requires a
unanimous vote. Added items will be placed for discussion at the end of the agenda.)
5. CONSENT CALENDAR - All matters on the Consent Calendar will be approved in a single
motion unless a Committee member(s) requests separate action on specific item(s). Items
pulled from the Consent Calendar will be placed for discussion at the end of the agenda.
5A. APPROVAL OF MINUTES – AUGUST 7, 2023
Page 1
5B. PROPOSED 2024 MEETING SCHEDULE
Page 9
Overview
This item is for the Committee to adopt its 2024 Meeting Schedule.
6. TRAFFIC RELIEF PLAN UPDATE
Overview
This item is for the Committee to receive a presentation on the Traffic Relief Plan.
7. COUNTYWIDE TRANSIT REPORT: FISCAL YEARS 2019/20 THROUGH 2021/22
Page 11
Overview
Receive and file the Countywide Transit Report for Fiscal Years 2019/20 through 2021/22.
8. COMMITTEE MEMBER / STAFF REPORT
Overview
This item provides the opportunity for the Committee members, transit operators, and
staff to report on attended and upcoming meetings/conferences and issues related to
Committee activities.
Citizens and Specialized Transit Advisory Committee
December 11, 2023
Page 3
9. ADJOURNMENT
The next Citizens and Specialized Transit Advisory Committee meeting is scheduled for
February 12, 2024.
AGENDA ITEM 5A
MINUTES
RIVERSIDE COUNTY TRANSPORTATION COMMISSION
CITIZENS AND SPECIALIZED TRANSIT ADVISORY COMMITTEE
August 7, 2023
Minutes
1.CALL TO ORDER
The meeting of the Citizens and Specialized Transit Advisory Committee was called to
order by Second Vice Chair John Krick at 11:04 a.m.
2.ROLL CALL
Members Present Members Absent
John Chavez
George Colangeli
John Krick
Mary Jo Ramirez
Ivet Woolridge
Riverside Transit Agency
Sunline Transit Agency
Lisa Castilone
Alejandra Gonzalez
Jack Marty
Gloria J Sanchez
3.PUBLIC COMMENTS
Anthony Muzquiz, resident, commented on the lack of bus shades and deteriorating bus
facilities along the rural or less traveled routes. SunLine needs to announce bus route and
time changes.
4.ADDITIONS/REVISIONS
None
5.PUBLIC HEARING – TRANSIT NEEDS IN RIVERSIDE COUNTY
Eric DeHate, Transit Manager, presented a brief overview of the public hearing for the
transit needs in Riverside County.
See attached transcript for public hearing.
6.CONSENT CALENDAR - All matters on the Consent Calendar will be approved in a single
motion unless a Committee Member requests separate action on specific item(s). Items
pulled from the Consent Calendar will be placed for discussion at the end of the agenda.
M/S/C (Colangeli/Ramirez) to approve the following Consent Calendar item(s):
6A. APPROVAL OF MINUTES – JUNE 12, 2023
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Citizens and Specialized Transit Advisory Committee
June 12, 2023
Page 2
7. FISCAL YEAR 2023/24 SHORT RANGE TRANSIT PLAN UPDATES
Mr. DeHate presented the Fiscal Years 2023/24 – FY 2025/26 Short-Range Transit Plans
(SRTPs) for the cities of Banning, Beaumont, Corona, and Riverside; Palo Verde Valley
Transit Agency (PVVTA); Riverside Transit Agency (RTA); SunLine Transit Agency (SunLine);
and the Commission’s FY 2023/24 – 2027/28 SRTP for the Rail and Vanpool Programs.
John Chavez commented on the ridership is down as an extension of Covid-19 and that
the work location has changed. A lot of people are working from home. Do you think the
ridership levels will recover?
Mr. DeHate discussed the impact the pandemic had on transit, employment, and schools
and how that has affected transit ridership.
Jennifer Nguyen, RTA, discussed the pandemic’s impact on ridership and travel patterns.
Ridership is starting to increase.
Mr. DeHate clarified for Mary Jo Ramirez that RTA did see an increase of 6.2%.
8. COMMITTEE MEMBER/STAFF REPORT
8A. Ms. Nguyen, RTA, announced a service change that starts in September, there are
operator shortages so there are slight weekend cuts.
8B. Ms. Moe-Luna announced the Commission is dark in August.
9. ADJOURNMENT
There being no further business for consideration by the Citizens and Specialized Transit
Advisory Committee, the meeting adjourned at 11:53 a.m.
Respectfully submitted,
Lorelle Moe-Luna, Multimodal Services Director
2
RIVERSIDE COUNTY TRANSPORTATION COMMISSION
TRANSIT NEEDS HEARING
11:04 a.m.
Monday, August 7, 2023
Riverside County Transportation Commission
Public Hearings Transcription
Hearing Board:
John Chavez
George Colangeli
John Krick
Mary Jo Ramirez
Ivet Woolridge
Jennifer Nguyen, Riverside Transit Agency
Edith Hernandez, Sunline Transit Agency
RCTC Staff Members:
Lorelle Moe-Luna, Multimodal Services Director
Eric DeHate, Transit Manager
Allie Rackerby, Records Technician
Public Hearing was called to order at 11:20 a.m. by Second Vice Chair John Krick.
Second Vice Chair John Krick: We are going to open the public hearing today to receive
comments about transit needs in Riverside County, particularly gaps of service and areas where
coverage is needed. We encourage members of the public who have comments regarding
specific drivers, missed route trips or Dial-A-Ride, contact the service provider directly. Our role
today is to listen to your comments and to work with staff and transit partners to have them
addressed. The public hearing is now open. I’m calling on the Clerk to announce any written
comments that have been received.
Allie Rackerby: We received seven written comments that were emailed to the Committee
members at 9:50 this morning. Back to you Chair.
Second Vice Chair John Krick: Ok. Now do we have copies available right now?
Allie Rackerby: No, I don’t have them out. But they, we received them and they were sent to
the Committee members and they will also be forwarded on to any designated agency that will
be able to handle them.
Second Vice Chair John Krick: Ok for people who are present to make comments, I’d like to say
that comments will be limited to three minutes. When we call on you, we ask you to introduce
yourself, the city or area you are from, and a phone number or email address if you would like us
to follow up with you. Now, just to reiterate, for anyone who has just joined the meeting and
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Unmet Transit Needs Hearing
Monday, August 7, 2023
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would like ASL or Spanish translation services, please inform us and it will be provided. I’d now
like to turn to the Spanish translator and ask them to ask if anyone is going to need their service.
And the ASL translator, can you please ask if there are any other people that will need your
services. Ok, lets start in the east. Do we have any members of the public wishing to make
comments at the Palo Verde satellite location? If so, proceed to speak and allow each speaker
three minutes.
George Colangeli: No we do not. We have a member of the public that is here to observe, not
to comment.
Second Vice Chair John Krick: Do we have any members of the public that wish to make
comments at the SunLine location? If so.
Edith Hernandez: Yes we do. We have four members of the public.
Second Vice Chair John Krick: Please proceed and allow them to speak for three minutes.
Edith Hernandez: Ok. Our first member is Mr. Ismael Cruz.
Ismael Cruz: Good morning. Good morning members of the Committee. My name is Ismael
Cruz and I work with the organization Todec Legal Center. We are a nonprofit that serves the
Riverside County, San Bernardino, and also Inyo Counties and we really wanted to come today
and just really lift up our voices. We do work a lot with rural communities such as Thermal,
Mecca, Northshore, Coachella and we always need more continuously more support for transit,
just for anyone. We have a lot of farm workers in the area sometimes it is really hard for them
to have transportation resources such as gas or gas money and a lot of them are under the MISV
program so they do need to be going to traveling to Moreno Valley so there is a lot of times that
they do need a lot of assistance and we also have a lot of youth as well that live in these rural
communities such as Thermal, Mecca, and not everyone is lucky to get a car when they turn
eighteen years old and so a lot of these kids have issues going to college. A lot of times these
families have only one car to really use between all the family members so it’s really tough and
they need continuous support for the youth and for everyone so we can continue progressing
with these areas. Thank you.
Edith Hernandez: Ok. Next, we also have Rosa Benito.
Rosa Benito: Good morning. Ok. My name is Rosa Benito and I am also part of the Todec Legal
Center. I just wanted to come today to emphasize the importance that the SunLine SunBuses
provide. I’m a student, a college student of a farm worker family and I know that there has been
many times where my parents have had to choose work before having, like taking us to practices
and the SunBus was a very good help during my time in high school but now that I’m in college I
was a part of a friend group of three and out of those three now I’m the only one still going to
college because my other two friends had to drop out since they didn’t have any transportation
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Unmet Transit Needs Hearing
Monday, August 7, 2023
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but I know that the SunBus could provide such transportation and it would be really helpful.
Thank you.
Edith Hernandez: Up next we have Araceli Martinez.
Araceli Martinez: Good morning. My name is Araceli Martinez and well the only thing I wanted
to say was that since the hours changed of how the buses go on each route. I had a friend who
had to wait for about two hours or more in the heat and I feel like that was a problem because
since it gets really hot and I had to, like, check up on her for hours later and she said that she still
didn’t get picked up so that was one of the problems I thought.
Edith Hernandez: Ok, and lastly we have Yesenia Elias.
Yesenia Elias: Good morning. My name is Yesenia Elias. And I just wanted to mention about like
the shelter when you’re waiting for the bus, most places don’t have like a, what do you call it,
shelter so you could have some shade while you’re waiting for the bus and I think that ‘s like a
problem a lot through the areas of Thermal and Mecca and Coachella because it gets really hot
here during the summer. We’re out waiting in weather that’s 100 degrees or more with the
humidity it’s really hot to me and then to add on waiting more than two hours out in the sun can
bring you problems. And that was pretty much it. Thank you.
Edith Hernandez: That was the last of the public comment here at SunLine.
Second Vice Chair John Krick: Ok. Do we have any members of the public wishing to make
comments here at the Riverside location.
Allie Rackerby: Mr. Chair, I have one comment card. But I’m sure there are others that wish to
speak.
Second Vice Chair John Krick: We will start with this one. This would be Mark Strickert.
Mark Strickert: Good morning. I have a few comments on the transit needs of Riverside County.
I was hoping there would be a restoration of service in Highgrove, north of Center Street. There
used to be two different bus routes at two different times covering Michigan Street north of
Center, but those routes are both gone. RTA Route 14 runs on Mt. Vernon but it does not make
any stops from Loma Linda to Center Street. So, if they could add a stop or two on Mt. Vernon
to serve north Highgrove and connect with shopping and other things in Grand Terrace, that
would be nice. City of Calimesa is totally without service at this point. The last service they had
was a Beaumont Transit Route 120. It would get off the 10, make a couple of stops on Calimesa
Blvd. and then get back on the freeway. It no longer does even that. At this point the only service
Calimesa is close to having is Sunservice from OmniTrans Route 319 on the south end of Yucaipa
and the walk from Yucaipa to any part of Calimesa is not pleasant. There are many spots without
sidewalks. I’m also curious when the Vine Street Mobility Hub is going to open. It was supposed
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Unmet Transit Needs Hearing
Monday, August 7, 2023
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to open in the spring. Actually, it should have opened when they closed the old town transit
center five or six years ago. Now the connections are scattered all over downtown. It’s a very
efficient application but apparently somebody didn’t like it so I’m hoping that that will open soon
and we can reestablish efficient connections in downtown Riverside. Thank you.
Second Vice Chair John Krick: Ok. We have a comment here. This will be Mr. John Bladow.
John Bladow: Hello. I am deaf so I’m going to be signing just to let you know. So, what happened
in the area of Perris, Downtown Perris, at the station. So, from on the Metrolink on the
transportation going to LA on the 91 freeway at College and coming back and when I’m arriving
back at Perris. So, at the time, 5:45 and so there is a bus stop, you can see the areas of the bus
stop and there is parking and then the Metrolink. This is where, like the Metrolink is right here,
so the cars are over here in the parking lot and when I’m exiting the Metrolink there’s so many
people that are homeless, that are smoking, they are congregating in this area and it’s very
crowded so there is many people. I’m leaving the Metrolink to get to my parked car, the route
that I need to take, well then there’s the train right there and trying to get to the parked cars and
the homeless people and the smoking and the drinking and I mean, I have to breathe that in.
First of all, I have to breathe that in trying to get to my car and last Wednesday, recently on
Wednesday, on August 2, the 25th, there was smoking and they’re breathing that out and I had
to go by that and so there was no security at that time and that’s against the law. It’s their
responsibility to watch us to make sure that they’re there. So, there was no security and that
was against the law. There was no security as I was leaving the Metrolink. So then, when he was
supposed to be watching the people when they arrive from the Metrolink and there’s all these
homeless people it’s his responsibility to watch the people exiting the Metrolink, but the
homeless people are bothering people, there’s victims. I mean really, it’s a problem. So, and
then the bus, bus route 22 specifically, bus route 22, they’re congregating there by the bus and
I’m asking if they could move that right there because at the time there’s no security and there
needs to be security when we’re arriving from the Metrolink to make sure we’re safe having
some elbow room not being so crowded to get to the parked cars in the parking lot. So, and too,
I know in the spring, what happened is I had been hit so I was a victim when I was walking north
from the transit from downtown for the ADA and then I was trying to go home and so I mean I
couldn’t even use, and I was trying to call 9-1-1 and the communication was not happening.
There was no proper training. So as a victim, it is bothering me and this could be a serious
problem, and if they could change that so maybe possibly if they could reduce the number of
people of the homeless population that are there so I can enjoy traveling on the Metrolink. I
don’t want to have to be living in fear, feeling like I’m a victim so I’m suggesting for Riverside if
they can have like for the police department for all of them to establish and they could set that
up for the busing and the trains, for the Metrolink and that they could you know arrest the people
and there is a plan for that like in the future. Please make a plan for that because I need to feel
safe. Please if you could help me, I would like to feel safe. I would like to be able to ride the
Metrolink and be able to arrive home safely. And to relocate the bus stop. If we can relocate the
bus stop.
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Unmet Transit Needs Hearing
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Eric DeHate: Thank you.
Second Vice Chair John Krick: Do we have any other comments from the public?
John Chavez: Just one Mr. Chair. Are the advertisements for the public hearings although the
Press Enterprise is widely distributed in Beaumont and in Banning there is one little newspaper
that we get delivered daily or weekly I should say, The Record Gazette. That’s a primary source
of news for the local community. I’d like to get these kinds of meetings advertised in that
newspaper. I’d put it out through neighborhood or local media but sometimes the attachments,
the pdf bombs don’t transfer over and I have a heck of a time trying to get it to go over so if we
could get The Record Gazette involved in these advertisements, public hearings, etc. it would do
us a world of good. Thank you.
Second Vice Chair John Krick: We have Pilar Cole. If you could just tell us what city and what
your concerns are. I’m sorry.
Pilar Cole: Ok. My name is Pilar Cole. I am the Systems Change Outtake Community Organizer
for the Community Access Center here in Riverside County and I’m speaking on Highgrove. At
the Community Access Center we are a group of disability advocates, and we advocate for
disability rights. We try to advocate to help people stay in their communities and I’m speaking
on Highgrove. In Highgrove on Main Street there should be a bus shed because it is very warm
outside and the bus stop that they have right there is nothing but sun. Older adults and people
with disabilities taking medication and they can pass out or have seizures because of the heat.
The heat we have is very warm weather this year and I just feel, I’m asking for a bus shed on Main
Street.
Second Vice Chair John Krick: Are there any other members of the public wishing to make a
comment?
John Bladow: Oh, I had forgot one more item about the bus and the ADA transportation, it needs
to have full air conditioning as well. A month ago the air conditioning was broke and I got dizzy.
Just letting you know that.
Second Vice Chair John Krick: Thank you.
Eric DeHate: At Palo Verde Valley Transit Agency is there any other follow up on that?
George Colangeli: There is not Eric. Thank you.
Eric DeHate: Anyone else at SunLine Transit Agency?
Edith Hernandez: No one else.
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Unmet Transit Needs Hearing
Monday, August 7, 2023
Page 6
Second Vice Chair John Krick: Alright, we will now proceed to Item 6 the consent calendar. Oh,
I’m sorry. Oh. The public hearing is now closed. Thank you for everyone who participated and
provided comments today. Staff will share these comments with the transit operators for future
service improvements.
8
AGENDA ITEM 5B
Agenda Item 5B
RIVERSIDE COUNTY TRANSPORTATION COMMISSION
DATE: December 11, 2023
TO: Citizens and Specialized Transit Advisory Committee
FROM: Eric DeHate, Transit Manager
SUBJECT: Proposed 2024 Meeting Schedule
STAFF RECOMMENDATION:
This item is for the Committee to adopt its 2024 Meeting Schedule.
BACKGROUND INFORMATION:
The Committee is scheduled to meet on the second Monday of every other month at 11:00 a.m.,
starting in February 2024. Meetings will be held bi-monthly in 2024 except on holidays.
Attachment 1 includes the proposed 2024 meeting schedule.
Meetings will be held in-person at three locations:
1. RCTC Main Office at the County Administrative Center in Riverside
2. SunLine Transit Agency’s office in Thousand Palms
3. Palo Verde Valley Transit Agency’s office in Blythe
Attachment: 2024 CSTAC Meeting Schedule
9
2024 CSTAC MEETING SCHEDULE
Following is the 2024 Citizens and Specialized Transit Advisory Committee (CSTAC) meeting
schedule. All meetings will commence at 11:00 a.m. unless otherwise notified.
Monday, February 12, 2024 @ 11:00 AM
Monday, April 8, 2024 @ 11:00 AM
Monday, June 10, 2024 @ 11:00 AM
Monday, August 12, 2024 @ 11:00 AM*
No meeting in October due to Columbus Day holiday
Monday, December 9, 2024 @ 11:00 AM
*Meeting to include Transit Needs Public Hearing
CSTAC meetings will be held in-person at the following three locations, unless otherwise notified.
1. RCTC Main Office on Lemon Street at the County Administrative Center in Riverside
2. SunLine Transit Agency’s office in Thousand Palms
3. Palo Verde Valley Transit Agency’s office in Blythe
10
AGENDA ITEM 6
PRESENTATION
1
David Knudsen, External Affairs Director
2024 DRAFT TRAFFIC RELIEF PLAN
Citizens and Specialized Transit Advisory Committee
December 11, 2023
2
Providing Transportation Solutions To
Connect Our Communities
•Measure A
•County-wide transportation improvements
•Support Metrolink, RTA, SunLine & other
transit operators
•Toll operations
3
Transportation Needs
•2016 Riverside County Strategic Assessment
•Capital needs:
–$23 billion in transportation needs
–Funding gap – at least $9.8 billion
•Passenger Rail and Transit O&M annual cost:
–$562 million annual cost by 2040
–Annual funding gap – at least $238 million
•Used to develop the Traffic Relief Plan
4
Traffic Relief Plan: Looking Forward
What the Traffic Relief Plan is
•County-wide transportation projects and services
•Updates the 2020 Commission-adopted TRP
•Developed from public input
•Over $25 billion in transportation investment
What the Traffic Relief Plan is NOT
•Funded (unless voters approve funding)
Investment Types
5
•Sidewalks & pedestrian safety infrastructure
•ADA improvements
•Pothole repairs
•Road maintenance
•Traffic signals
•Improve State Routes 60, 91, 111 and
Interstates 10, 15, and 215
•Highway interchange improvements
•Additional funding for Dial-A-Ride and
reduced transit fares programs
•Metrolink operations services and
expansion
•Expand rapid/commuter bus services &
micro-transit
•Coachella Valley Rail
•Zero-emission trains & buses
•Constructing multi-modal (bus, rail,
active transportation) transportation
corridors that connect parts of Riverside
County
•Relieve congestion on existing
highways and local roads
Investment Types
6
•Expand and operate carpool/vanpool
(VanClub) service
•Expand Freeway Service Patrol
•Expand Park & Ride lots
•Incentivize employers and employees
to use alternative commute methods
•Improving safety and expanding access
to pedestrian and bicycle facilities
•Improving and expanding trails and
access to open spaces and natural areas
•Reinforcing roadways and
infrastructure against natural hazards
in the Coachella Valley
•Projects to address the persistent
flooding
•Safeguarding infrastructure from
natural hazards
•Support transit-oriented development
and housing
•Promote public health and safety by
improving air quality
Coachella Valley
7
•CVAG administers funding
distribution
•Transportation Project Prioritization
Study (TPPS)
•VMT mitigation, support
TOD/housing, CVMSHCP
•Projects funding for multiple categories
Investment in Coachella Valley
8
•Coachella Valley Rail
•Complete streets, multi-modal connections, zero-emission buses, bus shelters, and CV Link
•Public transportation access for veterans, individuals with disabilities, seniors, disadvantaged
communities
•Pothole repair and local road maintenance
•Indian Canyon, Gene Autry Trail, Dillon Road, Box Canyon Drive
•Improve connections to I-10, Highway 111, SR-86, Highway 62, and Highway 74
•Grade separations for SR-86, including a new bridge at Avenue 50
•Establish Freeway Service Patrol on I-10
•Preserve Coachella Valley’s natural areas
Western Riverside County
9
Western Riverside County
10
Western Riverside County
•Pothole repair, road maintenance, and traffic signal improvements
•Sidewalks, bicycle lanes, and pedestrian safety improvements
•Expand rapid/commuter bus, micro-transit, and VanClub (vanpool) services
•Invest in zero-emission trains and buses
•Highway improvement projects on the I-15, I-215, 91, 60, and I-10 Corridors
•Regional connections - Cajalco Road, Mid County Parkway, SR-79 Realignment,
Elsinore-Ethanac Expressway, and I-10 Bypass
•Establish passenger rail service to Pass, Coachella Valley, Hemet,San Jacinto
•Expand Freeway Service Patrol
•Safeguarding infrastructure from natural hazards (flood, earthquake protection)
Palo Verde Valley
11
•Blythe City Council and the County Board of
Supervisors to set priorities and use funds
•Strengthen the agricultural economy and tourism with
a focus on:
•Safety and maintenance of local streets and roads
•Ensuring ADA compliance
•Establishing a new vanpool program
•Providing reduced- or free-fare public transit to
increase access to education, healthcare,
employment, and services in underserved
neighborhoods
Independent Economic Impact Study
12
•Over 30 years:
Note: Totals may not add due to rounding
*Jobs Supported = An Industry-specific mix of full-time, part-time, and seasonal employment that are supported by
project expenditures this includes Direct, Induced, and Indirect Jobs supported
** Direct, Induced, and Indirect Impact total
Revenue
Scenario
TRP Estimated
Investment Jobs Supported Labor
Income
Economic
Output
One-Cent $25 billion 168,000*$10.9 billion**$30.9 billion**
Investment Among Regions
13
•30-year planning horizon
•Invests $25 billion in transportation
•Addresses transportation needs across the three subregions of
Riverside County
•Ensure revenues raised in each region stay there
Palo Verde Valley (Blythe Area)~$100 million
Coachella Valley~$5 billion
Western Riverside County ~$20 billion
Accountability to Taxpayers
14
•Independent audits and
mandatory reviews
•Local Voice. Local Control – No
funds to be diverted to
Sacramento or Washington D.C.
•No more than 1% can be used for
administrative salaries
•Cities and County working
together with RCTC
Your Voice. Your Plan.
15
•Submit your feedback!
•Traffic Relief Plan at TrafficReliefPlan.Org
•Spanish version coming soon
•Digital and grass-roots outreach efforts
rctc.org
951.787.7141
info@rctc.org
@theRCTC
Stay Connected!
16
rctc.org
951-787-7141
trafficreliefplan@rctc.org
@theRCTC
AGENDA ITEM 7
Agenda Item 7
RIVERSIDE COUNTY TRANSPORTATION COMMISSION
DATE: December 11, 2023
TO: Citizens and Specialized Transit Advisory Committee
FROM: Eric DeHate, Transit Manager
SUBJECT: Countywide Transit Report: Fiscal Years 2019/20 through 2021/22
STAFF RECOMMENDATION:
Receive and file the Countywide Transit Report for Fiscal Years 2019/20 through 2021/22.
BACKGROUND INFORMATION:
The Commission, as the regional transportation planning agency and county transportation
commission, provides funding oversight and administration of multiple transit programs within
Riverside County as required by various Public Utilities Codes (PUC), ordinances and policies.
Most of the regulatory policies regarding transportation funding for transit operators in California
are governed by the Transportation Development Act (TDA) of 1971. As required under PUC
Section 99244, the Commission is required to regularly monitor and provide recommendations
for productivity and performance improvements of the transit services receiving TDA funding.
This is conducted through the Short-Range Transit Plans updates submitted annually, annual
audits, and triennial TDA performance audits.
In addition to complying with the minimum requirements set forth by TDA, the Commission
began the compilation of a Countywide Transit Report in 2014 to provide a “state of transit”
overview. The report is a standalone review of transit services based primarily on annual audited
financial data and is inclusive of not only TDA-funded public transit services but also local
Measure A funded programs such as the Specialized Transit Program.
DISCUSSION:
The FYs 2019/20 – 2021/22 Countywide Transit Report (Attachment 1 and 2) provides a
high-level summary of the public transit network in Riverside County with factsheets for five
modes of transportation: commuter rail, fixed-route bus, demand response/paratransit bus,
specialized transit, and vanpool. Key performance metrics that are highlighted include the
following:
• Farebox Recovery Ratio;
• Passenger Boardings;
• Operating Costs;
• Revenue Service Hours;
11
Agenda Item 7
• Passengers Per Revenue Hour; and
• Other indicators relevant by mode such as train service miles and subsidy per trip.
Additionally, the report provides highlights of major ridership trends, future strategies to meet
demand, and marketing initiatives underway as the transit providers maneuver through the
recovery phase to regain ridership.
How Are We Doing?
The network of nine public transit service providers and 15 human service operators carried
approximately 12.5 million passenger trips in FY 2019/20, 5.8 million passenger trips in
FY 2020/21, and over 7.1 million passenger trips in FY 2021/22. In 2019, prior to COVID-19, transit
operators and human service operators carried 15.5 million passenger trips. This was starting to
show signs of re-growth upon the implementation of various marketing initiatives and service
enhancements; however, in March 2020, when the Coronavirus pandemic and stay-at-home
orders were issued statewide, ridership again tumbled drastically in the months to come,
declining up to 80 percent by route in some cases. FY 2020/21 was the lowest point of transit
ridership during the pandemic. Farebox recovery ratios were being met in FY 2019/20, but the
pandemic left farebox recovery ratios short of the state-required 20 percent for urban areas and
10 percent for rural areas in FY 2020/21. The state legislators enacted waivers for farebox
recovery and penalties which has helped transit operators weather the pandemic. Annual
operating costs for public transit services from FY 2019/20 through FY 2021/22 for the county
exceeded $155 million, with revenues comprised of 44 percent from federal, 42 percent from
state, and 14 percent from local funding sources, such as Measure A. The passage of federals
stimulus funding in 2020 was instrumental in allowing the region to preserve more local and state
funds.
Transit operators prioritized enhanced safety and cleaning protocols to protect the public and
employees during this time period. Mask mandates remained in effect on public transit
operators until April 2022. As the pandemic continued, transit operators focused on marketing
initiatives as the region moved towards a recovery phase. Strategic planning is underway for
many transit operators to add back previously reduced service levels; additional community
engagement with major employers and colleges and university is being conducted; and free ride
programs to attract youth, college students, and veterans have been implemented.
The report provides a glimpse of the impacts the pandemic had on transit operations. A better
understanding of the recovery from COVID-19 on transit will likely be gleaned in the next edition
of the report which will include final audited data for FY 2022/23.
Attachments:
1) Countywide Transit Report: Fiscal Years 2019/20 - 2021/22 (English)
2) Countywide Transit Report: Fiscal Years 2019/20 - 2021/22 (Spanish)
12
Total OperatingCosts
Total Operating Costs by Fund Source
Local Funds14%
FederalFunds*44%State Funds 42%
RIVERSIDE COUNTY FACTS
7,200 Square Miles
2.5 million Residents
Riverside County Transit Report
Fiscal Years 2019/2020 - 2021/2022
5 MODES of Public Transit
Public Transit Ridership Annual Passenger Trips
Commuter Rail Fixed-Route Bus
Vanpool Services
Public Demand Response(advance reservation services, Dial-A-Ride)
Specialized Transportation
-4.3%-3.0%
1.9%-19.0%
15.1M 15.5M
12.5M
FY
16/
1
7
FY
17/
1
8
FY
18/
1
9
-53.4%
5.8M
22.3%
7.1M
*Includes federal stimulus funds
15.6M
FY
19/
2
0
FY
20
/
2
1
FY
21/
2
2
$161.4MFY 20/21
$155.7MFY 19/20
$157.9M
FY 21/22
The Riverside County Transportation Commission’s Countywide Transit
Report provides an update on the state of Riverside County transit for
the past three fiscal years. Riverside County has an extensive transit
network comprised of commuter rail, fixed-route and demand response
buses, specialized transportation, and vanpool services. The services
are provided by nine public transit service providers and 15 communi-
ty-based service operators. Each of these services use voter approved
2009 Measure A sales tax funds.
Countywide ridership before the COVID-19 pandemic averaged
approximately 16.1 million trips each year, or 44,000 trips per day.
Similar to other transit agencies across the country, Riverside County
transit operators had significant declines in ridership. In FY 2020/2021,
ridership reached its lowest point of 5.8 million annual boardings or
about 16,000 per day countywide. Transit agencies adapted to public
health orders by implementing additional safety standards and modi-
fied service levels to become more cost-effective and meet customer
demand. As restrictions began to be lifted, ridership steadily climbed,
and in FY 2021/2022 increased about 22% over FY 2020/2021.
Moving Ahead
Riverside County transit operators continue to prioritize safety for their
customers and are making strides to regain ridership. Multiple strate-
gies are being implemented to make short- and long-term changes to
their systems including free or reduced fares, monitoring customer
travel patterns, expanding community outreach and engagement with
businesses, and exploring technological advancements such as bus
tracking and mobile fare systems. The foundation is also being laid to
transition to a zero-emission future to fulfill air quality goals.
13
$21.3M
$23.8M
$21.5M
809,328
798,403
646,457
Commuter Rail
Riverside Line Riverside to Los Angeles Passenger Boardings
for Lines Serving Riverside County
Metrolink Operating Subsidy
for Riverside County
Service Miles
Inland Empire-Orange County Line
San Bernardino to Oceanside
91/Perris Valley Line
Perris Valley to Los Angeles via Fullerton
11
Trains on
Weekdays
59
Route
Miles
100
Route
Miles
14
Trains on
Weekdays
4
Trains on
Weekends
84
Route
Miles
12
Trains on
Weekdays
4
Trains on
Weekends
$6.5 million
$5.9 million
$6.2 million
Station Operations & Maintenance Cost
FY
19/20
FY
19/20
FY
20/21
FY 20/21
FY 21/22
FY 21/22
FY 19/20
FY 19/20
FY
20/21
FY 20/21
FY
21/22
FY 21/22
2,454,251 passengers
1,072,626 passengers
1,715,992 passengers
Riverside Line
Inland Empire-Orange County Line
91/Perris Valley Line
As a member agency of the Southern California Regional Rail Authority, or Metrolink, the Commission has a vested interest in
commuter rail services. Metrolink services seven commuter rail lines, three of which serve Riverside County. Metrolink is a valuable
alternative for commuters who travel to major employment and destination centers in southern California.
Metrolink conducted multiple rider surveys to better understand rider concerns and needs during the pandemic. Survey results
revealed that safety is a top concern, most riders were essential workers, and non-commute trips is a growing sector. This has led
Metrolink to focus on enhanced security measures and explore additional discount programs for low-income customers and college
students.
RCTC owns and maintains all nine Metrolink stations and rail property along the Perris Valley Line in the county. The stations are
multimodal transit centers with regional and local bus connections that also serve as park & ride locations to encourage rideshare.
Station safety, maintenance, and rehabilitation projects continue to be a priority.
Riverside County Rail Passenger Distribution by Station
14
Fixed-Route Bus Services
11.2 passengers
7.3 passengers
8.9 passengers
Passenger Boardings
Revenue Service Hours Average Passengersper Hour
5,138,04810,418,477
PVVTA
6,042,502
708,324FY 20/21
930,186FY 19/20
678,102FY 21/22
18%
51%
Total Operating Costs
23.1%
8.9%
FY 19/20
FY 20/21
Farebox Recovery Ratio
18.4%FY 21/22
FY
19/
2
0
FY
20
/
2
1
FY
21/
2
2
$105.4M
$108.3M
$98.6M
FY 19/20
FY 19/20 FY 20/21 FY 21/22
FY
20/21
FY
21/22
Riverside County has six operators that provide local, intercity, and express
fixed-route bus services. This includes 61 local and intercity routes and
seven express bus routes. These services provide an environmentally
friendly alternative for residents to travel to work, school, medical appoint-
ments, and other essential tasks. During this period, bus operators invest-
ed in expanded cleaning efforts, replacing and upgrading vehicles and
facilities, and introduced free and reduced fares to regain ridership.
Transit operators also continued to partner with one another and
local jurisdictions to seek new funding opportunities to restore
services that were reduced due to the pandemic.
The farebox recovery ratio is a crucial
performance state-mandated indicator that
gauges how much paying users contribute to
funding operations. Farebox recovery
minimums vary by operator, generally 20% for
urban and 10% for rural areas. Due to the
pandemic, legislation was enacted in 2020 to
waive farebox recovery requirements.
15
FY 19/20 FY 20/21 FY 21/22
Public Demand Response Services
2.2 passengers
1.5 passengers
1.8 passengers
One-way Passenger Boardings
Revenue Service Hours Average Passengersper Hour
Microtransit in the County
209,677554,525 171,310
250,641FY 19/20
171,310FY 21/22
139,148FY 20/21
FY 19/20
FY 20/21
FY
21/22
FY
20
/
2
1
FY
21/
2
2
$22.0M$20.9M
Total Operating Costs& Farebox Recovery Ratio
Farebox Recovery Ratio
FY
19/
2
0
$26.0M
Total Operating Costs
In January 2020, SunLine launched
‘SunRide,’ the first microtransit program in
the county using taxi services. The service
now has seven zones, and with the SunRide
app, riders can plan and book a ride to pick
them up within walking distance of their
specified location and drop them off at a bus
stop or point of interest within the
designated zone. Microtransit service such
as this is expanding in other parts of the
county to address transit challenges such as
first- and last-mile connections, reduce costs,
and increase ridership.
10.2%
6.0%
31.8%
62%18%
Demand response, or paratransit services, in the county are modeled as shared
ride public transportation systems with advance reservations. This enables
routes and schedules to be structured to transport multiple passengers to their
destinations.
Complimentary paratransit service is generally provided within 3/4 of a mile
from a local fixed-route service. These services are typically provided to seniors
and those who qualify under the Americans with Disabilities Act, and are
intended for individuals who are unable to use the fixed-route bus system.
These riders are among the most vulnerable users in the transportation network.
Travel training programs such as RTA's Freedom to Go have been successful at
teaching Dial-A-Ride users and others to utilize fixed-route services, enabling
passengers to gain more independence and expand their mobility options.
16
Specialized Transit Program
Western Riverside County
$9.73Measure A $19.24
$33.68
$19.45
$15.93Measure A
$15.41Measure A
FY
19/20
FY
20/21
FY
21/22
15 Specialized Transit Programs
in 5 Categories
Demand response services
Operating assistance for services to individuals who
cannot be served by existing public transit
Mileage reimbursement programs
Reimbursing volunteer drivers per mile for authorized
trips they provide
Bus pass programs
Distributing day passes for the county’s fixed-route
bus system to human service agencies to assist with
clients’ urgent transportation needs
Mobility management programs
Assisting clients by providing information on how
to use the transportation options that are available
to them
Travel training programs
Teaching riders how to plan trips, navigate and use
the public transit fixed-route bus system
Average Subsidy per Trip and Total Cost per Trip
$2.2M
$1.9M
$2.3M
Measure A Subsidy
for Western Riverside County
Passenger Boardings
Inclusive of travel training and bus pass program trips.
FY
19/20
FY 20/21
FY 21/22
225,901passengers
121,018 passengers
147,378 passengers
A portion of Measure A, the half-cent local sales tax revenues is used for specialized transit services. In Western Riverside
County, RCTC awards funding to public and human service providers of transit services for persons with disabilities, low income,
seniors, and veterans through the Specialized Transit Program. These specialized services meet the needs of the most vulnera-
ble population that are either outside of the fixed-route bus and senior and disabled public demand response service areas, or
have specific needs that cannot be met using traditional services. These services expand mobility options for individuals who
cannot drive, have no one to drive them, or have difficulty using public transit.
In the Coachella Valley, Measure A transit funds are allocated to SunLine, and are also used to expand transit options and keep
costs low for seniors and the disabled.
$2.2 million
$1.9 million
$2.3 million
FY
19/20
FY
20/21
FY
21/22
17
$2.2M
$1.9M
$2.3M
FY
19/20
FY
20/21
FY 21/22
67 vanpools
29 vanpools
30 vanpools
Average Vanpoolsper Month
16,038FY 20/21
FY
19/20
FY
20/21
FY
21/22
33,946FY 19/20
18,051
FY 21/22
67.2%
FY 19/20
84.8% FY 21/22
FY 20/21
Farebox Recovery Ratio
Vanpool
46,248 less trips
122,470 less trips
50,764 less trips
Single Occupancy Vehicle
Trips Eliminated
Passenger Boardings
in Western Riverside County
76.7%
Total Operating Costs
FY
19/
2
0
FY
20
/
2
1
FY
21/
2
2
Revenue Service Hours
$1.0M
$.6M$.6M
FY
19/20
FY 20/21
FY 21/22
153,472passengers
60,105 passengers
65,470 passengers
RCTC provides a Commuter Assistance Program through IE Commuter
which helps residents discover a better commute to work like mon-
ey-saving transit options or carpool/vanpool matches to share the ride
with. At IECommuter.org, commuters can explore all the transportation
options to 3,200+ worksites throughout Southern California and take
advantage of rideshare incentives available to them.
The Commission launched a new Vanpool program in Western Riverside
County in May 2018, marketed as VanClub. Vanpool programs are
highly effective at reducing traffic and vehicle emissions by reducing the
number of vehicles traveling daily. VanClub was created to support
long-distance commuters, by offering a subsidy of up to $400 per
month towards the cost of the vanpool leases. Beginning July 1, 2023,
the subsidy increased to $600 per month. They also serve as a public
transportation alternative in areas that are hard to serve by transit and
can be an amenity for employers to attract and retain employees.
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SAN BERNARDINO CO.
RIVERSIDE CO.
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RIVERSIDE CO.
Blythe
RIVERSIDE CO.
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YuccaValley
Twentynine Palms
RanchoMirage
Palm Springs
PalmDesert
La Quinta
Indio
Desert Hot Springs
Coachella
CathedralCity
Wildomar
Menifee
Eastvale
Temecula
CanyonLake
LakeMatthews
LakePerris
VailLake
NewportBeach
Murrieta
LakeElsinore
LagunaWoods
LagunaNiguel
Irvine
AlisoViejo
SanJacinto
San Bernardino
Perris
MorenoValley
Highland
Hemet
BeaumontBanning
Yorba Linda
Walnut
Upland
Tustin
Santa
Ana
SanDimas
Rialto
RanchoCucamonga
Pomona
Placentia
Ontario
Norco
JurupaValley
LaVerne
Glendora Fontana
DiamondBar
Corona
Claremont
Chino Hills
Brea
Anaheim
Riverside
Calimesa
Diamond ValleyLake Riverside Transit Agency
Corona Cruiser
Banning Transit
Beaumont Transit
Sunline Transit Agency
Palo Verde Valley Transit Agency
Routing reflects pre-covid
services, some routes may
currently be suspended.
Riverside Transit Routes
Los Angeles
Riverside
Western Riverside County Coachella Valley
Palo VerdeValley
San Bernardino
Temecula
Palm Springs
Blythe
Riverside County Transit Routes
Menifee
Eastvale
CanyonLake
LakeMatthews
LakePerris
LakeElsinore
Perris
MorenoValley
Ontario
Norco
JurupaValley
Corona
Chino Hills RiversideCorona - West Station
Riverside - La Sierra Station
Riverside - DowntownStation
Riverside - Hunter Park/UCR Station
Moreno Valley/ March FieldStation
Perris - DowntownStation
Perris - SouthStation
Jurupa Valley - Pedley Station
Corona - NorthMain Station
Riverside Commuter Rail Routes & Stations
Riverside Line
Inland Empire-Orange County Line
91/Perris Valley Line
71 91
74 74
60
215
INTERSTATE
C A L I F O R N I A
15
INTERSTATE
C A L I F O R N I A
60
91
15
INTERSTATE
C A L I F O R N I A 60
215
INTERSTATE
C A L I F O R N I A
19
BLANK
Costos operativos totales
Costos operativos totales por fuente de financiación
Fondos Locales14%
Fondos Federales*44%Fondos Estatales 42%
HECHOS DEL CONDADO
DE RIVERSIDE
7,200 millas cuadradas
2,5 millones de habitantes
Informe de transporte público del año fiscal del condado de Riverside año fiscal 2019/2020 - 2021/2022
5 MODALIDADES de transporte público
Viajes de pasajeros anuales en transporte público
Tren de pasajeros autobús de ruta fija
servicios de furgoneta compartida
servicios de respuesta pública a la demanda(servicios de reserva
transporte especializado
-4.3%-3.0%
1.9%-19.0%
15.1M 15.5M
12.5M
FY
16/
1
7
FY
17/
1
8
FY
18/
1
9
-53.4%
5.8M
22.3%
7.1M
*Incluyen los fondos de estímulo federales
Fondos locales, fondos estatales, fondos federales
15.6M
FY
19/
2
0
FY
20
/
2
1
FY
21/
2
2
$161.4MFY 20/21
$155.7MFY 19/20
$157.9M
FY 21/22
El Informe de transporte público de la Comisión de Transporte de todo el condado de
Riverside ha proporcionado una actualización sobre el estado del transporte público
del condado de Riverside durante los últimos tres años fiscales. El condado de
Riverside cuenta con una amplia red de transporte compuesta por trenes de pasajeros,
autobuses de ruta fija, servicios de respuesta a la demanda, transporte especializado y
servicios de furgonetas compartidas. Los servicios son proporcionados por nueve
proveedores de servicios de transporte público y 15 operadores de servicios con base
en la comunidad. Cada uno de estos servicios utiliza fondos del impuesto sobre la
venta de la Medida A aprobada por los votantes en 2009.
El número de viajes en todo el condado antes de la pandemia del COVID-19 era de
aproximadamente 16,1 millones de viajes al año o 44,000 viajes al día. Al igual que
varias agencias de transporte público a lo largo de todo el país, el condado de
Riverside tuvo disminuciones significativas en el número de pasajeros. En el año fiscal
2020/2021, el número de pasajeros alcanzó su punto más bajo de 5,8 millones de
abordajes anuales o alrededor de 16,000 por día a lo largo de todo el condado. Las
agencias de transporte se adaptaron a las órdenes de salud pública e implementaron
normas de seguridad adicionales y modificaron los niveles de servicio para ser más
rentables y satisfacer la demanda de los clientes. A medida que comenzaron a
levantarse las restricciones, el número de pasajeros aumentó de manera constante y en
el año fiscal 2021/2022 aumentó en un 22% con respecto al año fiscal 2020/2021.
Siguiendo adelante
Los operadores de transporte público del condado de Riverside siguen dándole
prioridad a la seguridad de sus clientes y están avanzando para recuperar el número
de pasajeros. Se están implementando múltiples estrategias con cambios en sus
sistemas a corto y a largo plazo, tales como las tarifas gratuitas o reducidas, el
seguimiento de los patrones de viaje de los clientes, la ampliación de la divulgación
comunitaria, el compromiso con las empresas y la exploración de avances tecnológi-
cos tales como el monitoreo de autobuses y los sistemas de tarifas móviles. También
se están sentando las bases de la transición hacia un futuro de cero emisiones para
cumplir los objetivos de la calidad del aire.
20
$21.3M
$23.8M
$21.5M
809,328
798,403
646,457
Tren de pasajeros
Línea Riverside Riverside a Los Ángeles Embarques de pasajeros: para las líneas
que dan servicio al condado de Riverside
Subvención de las operaciones de Metrolink
en el condado de Riverside
Millas de servicio
Línea Inland Empire - condado de Orange
San Bernardino a Oceanside
Línea 91/Perris Valley Line
Perris Valley a Los Ángeles por Fullerton
11
trenes de lunes
a viernes
59
millas de
ruta
100
millas de
ruta
14
trenes de lunes
a viernes
4
trenes los fines
de semana
84
millas de
ruta
12
trenes de
lunes a viernes
4
trenes los fines
de semana
$6.5 millones
$5.9 millones
$6.2 millones
Costo de las operaciones & mantenimiento de la estación
FY 19/20
FY
19/20
FY 20/21
FY 20/21
FY
21/22
FY 21/22
FY
19/20
FY 19/20
FY 20/21
FY 20/21
FY
21/22
FY 21/22
2,454,251 pasajeros
1,072,626 pasajeros
1,715,992 pasajeros
Riverside Line
Inland Empire-Orange County Line
91/Perris Valley Line
Como organismo miembro de la Autoridad Regional Ferroviaria del Sur de California o Metrolink, la Comisión tiene un gran interés en los servicios ferroviarios
de pasajeros. Metrolink presta servicios a siete líneas ferroviarias de pasajeros, tres de las cuales dan servicio al condado de Riverside. Metrolink es una valiosa
alternativa para los viajeros que se desplazan a los principales centros de empleo y destino del sur de California.
Metrolink realizó varias encuestas entre los usuarios para conocer mejor sus preocupaciones y necesidades durante la pandemia. Los resultados de las
encuestas revelaron que la seguridad era su principal preocupación, que la mayoría de los pasajeros eran trabajadores esenciales y que los viajes no regulares
eran un sector en crecimiento. Esto ha llevado a Metrolink a centrarse en la mejora de las medidas de seguridad y a explorar programas de descuento
adicionales para clientes con bajos ingresos y estudiantes universitarios.
La RCTC posee y mantiene las nueve estaciones de Metrolink y la propiedad ferroviaria a lo largo de la línea Perris Valley del condado. Las estaciones son
centros de transporte multimodal con conexiones de autobuses regionales y locales que también sirven como lugares de estacionamiento para fomentar el
uso compartido de viajes. Los proyectos de seguridad, mantenimiento y rehabilitación de las estaciones siguen siendo una prioridad.
Distribución de pasajeros del ferrocarril del condado de Riverside por estaciones
21
Servicios de autobús de ruta fija
11.2 pasajeros
7.3 pasajeros
8.9 pasajeros
Embarque de pasajeros
Ingresos por horas de servicio Promedio de número de pasajeros por hora
5,138,04810,418,477
PVVTA
6,042,502
708,324FY 20/21
930,186FY 19/20
678,102FY 21/22
18%
51%
Costos operativos totales
23.1%
8.9%
FY 19/20
FY 20/21
Índice de recuperación de caja de tarifas:
18.4%FY 21/22
FY
19/
2
0
FY
20
/
2
1
FY
21/
2
2
$105.4M
$108.3M
$98.6M
FY
19/20
FY 19/20 FY 20/21 FY 21/22
FY
20/21
FY 21/22
El condado de Riverside cuenta con seis operadores que prestan servicios de autobús
de ruta fija local, interurbana y exprés. Esto incluye 61 rutas locales e interurbanas y
siete rutas de autobuses exprés. Estos servicios proporcionan una alternativa respetuo-
sa con el medio ambiente para que los residentes se desplacen al trabajo, la escuela, las
citas médicas y otras tareas esenciales. Durante este periodo, los operadores de
autobuses invirtieron en mayores esfuerzos de limpieza, sustituyendo y mejorando sus
vehículos e instalaciones, e ofrecieron tarifas gratuitas y reducidas para recuperar
pasajeros.
Los operadores de transporte también siguieron colaborando entre sí y con las jurisdic-
ciones locales para buscar nuevas oportunidades de financiación con el fin de
restablecer los servicios que se redujeron debido a la pandemia.
El índice de recuperación de la recaudación es un
indicador de rendimiento crucial, exigido por el
estado, que mide la contribución de los usuarios a la
financiación de las operaciones. Los mínimos de
recuperación de la tarifa varían según el operador,
generalmente un 20% para las zonas urbanas y un
10% para las rurales. Debido a la pandemia, en 2020
se promulgó una ley para eximir los requisitos de
recuperación de caja de tarifas.
22
FY 19/20 FY 20/21 FY 21/22
Servicios de respuesta a la demanda pública
2.2 pasajeros
1.5 pasajeros
1.8 pasajeros
embarques de pasajeros de ida
Ingresos por horas de servicio Promedio de número de pasajeros por hora
Microtransporte en el condado
209,677554,525 171,310
250,641FY 19/20
171,310FY 21/22
139,148FY 20/21
FY
19/20
FY
20/21
FY 21/22
FY
20
/
2
1
FY
21/
2
2
$22.0M$20.9M
Costos operativos totales e índice de recuperación de caja de tarifas
Índice de recuperación de caja de tarifas
FY
19/
2
0
$26.0M
Costos operativos totales
En enero de 2020, SunLine lanzó 'SunRide', el
primer programa de microtransporte del condado
que utiliza servicios de taxi. El servicio cuenta ahora
con siete zonas y con la aplicación SunRide, los
pasajeros pueden planificar y reservar un viaje para
que se les recoja cerca de su ubicación especificada
y se les deje en una parada de autobús o punto de
interés dentro de la zona designada. Este tipo de
servicios de microtransporte se está ampliando a
otras zonas del condado para resolver problemas
de transporte como las conexiones de primera y
última milla, reducir los costos y aumentar el
número de pasajeros.
10.2%
6.0%
31.8%
62%18%
Los servicios de respuesta a la demanda pública o servicios de paratransporte en el
condado se modelan como un sistema de transporte público compartido con reservas
anticipadas, lo que permite estructurar rutas y horarios para transportar a múltiples
pasajeros a sus destinos. El servicio de paratransporte complementario se presta a menos
de 3/4 de milla de un servicio local de ruta fija. Estos servicios suelen prestarse a personas
mayores y a quienes cumplen los requisitos de la Ley de Estadounidenses con
Discapacidades y están destinados a personas que no pueden utilizar el sistema de
autobuses de ruta fija. Estos usuarios se encuentran entre los más vulnerables de la red de
transporte. Los programas de formación de viajes como Freedom to Go de la RTA han
tenido éxito a la hora de enseñar a los usuarios de “Dial-A-Ride” y a otros a utilizar los
servicios de ruta fija, permitiéndole a los pasajeros ganar más independencia y ampliar sus
opciones de movilidad.
23
Programa de transporte especializado
del oeste del condado de Riverside
$9.73Medida A $19.24
$33.68
$19.45
$15.93Medida A
$15.41Medida A
FY
19/20
FY
20/21
FY
21/22
5 programas de transporte
especializados en 5 categorías
Los servicios de respuesta a la demanda
ofrecen asistencia para servicios destinados a personas que no
pueden ser atendidas por el transporte público existente
Los programas de reembolso
de millaje reembolsan a los conductores voluntarios por
milla por los viajes autorizados que realizan
Los programas de pases de autobús
distribuyen pases diarios para el sistema de autobuses de ruta
fija del condado a las agencias de servicios humanos para
ayudar con las necesidades urgentes de transporte de los
clientes
Los programas de gestión de la movilidad
ayudan a los clientes proporcionándoles información sobre
cómo utilizar las opciones de transporte que tienen a su disposi
Los programas de capacitación sobre viajes
les enseñan a los pasajeros a planear sus viajes, a navegar y a
utilizar el sistema público de autobuses de ruta fija
Subvención promedio por viaje y costo total por viaje
$2.2M
$1.9M
$2.3M
Subvención de la Medida A
para el oeste del condado de Riverside
Embarque de pasajeros
IIncluidos los viajes de capacitación y de los del
programa de pases de autobús
FY 19/20
FY 20/21
FY
21/22
225,901pasajeros
121,018 pasajeros
147,378 pasajeros
Una parte de la Medida A, la recaudación del impuesto local sobre las ventas de medio centavo se utiliza para servicios de transporte
especializados. En el oeste del condado de Riverside, la RCTC otorga fondos a los proveedores de servicios públicos y humanos de transporte para
personas con discapacidades, de bajos ingresos, personas mayores y veteranos a través del Programa de Transporte Especializado. Estos servicios
especializados satisfacen las necesidades de la población más vulnerable que se encuentra fuera de las áreas de servicio de autobús de ruta fija y
de respuesta a la demanda pública para personas mayores y discapacitadas o para personas que tienen necesidades específicas que no pueden
satisfacerse utilizando los servicios tradicionales. Estos servicios amplían las opciones de movilidad de las personas que no pueden conducir, no
tienen a nadie que les lleve o tienen dificultades para utilizar el transporte público. En el Coachella Valley, los fondos de transporte de la Medida A
se asignaron a SunLine y también se utilizaron para ampliar las opciones de transporte y mantener los costos bajos para las personas mayores y para
los discapacitados.
$2.2 millones
$1.9 millones
$2.3 millones
FY 19/20
FY
20/21
FY 21/22
24
$2.2M
$1.9M
$2.3M
FY
19/20
FY
20/21
FY 21/22
Ingresos por horas de servicio
67 vanpools
29 vanpools
30 vanpools
Promedio de furgonetas compartidas por mes
16,038FY 20/21
FY
19/20
FY
20/21
FY
21/22
33,946FY 19/20
18,051
FY 21/22
67.2%
FY 19/20
84.8% FY 21/22
FY 20/21
Índice de recuperación de caja de las tarifas
Furgoneta compartida
46,248 menos viajes
122,470 menos viajes
50,764 menos viajes
Viajes en vehículo de ocupación
individual eliminados o menos viajes
Embarques de pasajeros
en el oeste del condado de Riverside
76.7%
FY
19/
2
0
FY
20
/
2
1
FY
21/
2
2
$1.0M
$.6M$.6M
FY
19/20
FY 20/21
FY 21/22
153,472pasajeros
60,105 pasajeros
65,470 pasajeros
Costos operativos totales e índice de recuperación de caja de tarifas
La RCTC ofrece un programa de asistencia a los viajeros a través de IE Commuter que
ayuda a los residentes a descubrir una mejor forma de ir al trabajo, como opciones de
transporte que ahorran dinero o vehículos compartidos con los que comparten el
trayecto. En IECommuter.org, los viajeros pueden explorar todas las opciones de
transporte a más de 3,200 lugares de trabajo en todo el sur de California y aprovechar
los incentivos de viaje compartido a su disposición.
La Comisión lanzó un nuevo programa de furgoneta compartida (en inglés, Vanpool) en
el oeste del condado de Riverside en mayo de 2018, comercializado como “VanClub”.
Los programas de furgonetas compartidas son altamente efectivos para reducir el
tráfico y las emisiones de vehículos al reducir el número de vehículos que viajan
diariamente. El VanClub fue creado para apoyar a los viajeros de larga distancia,
ofreciendo un subsidio de hasta $400 por mes hacia el costo de los alquileres de la
Vanpool. A partir del 1 de julio de 2023, la subvención aumentó a $600 al mes. También
sirven como una alternativa de transporte público en las zonas que son difíciles de servir
por el tránsito y puede ser una amenidad para los empleadores para atraer y retener a
los empleados.
25
SAN BERNARDINO CO.
RIVERSIDE CO.
RIV
E
R
S
I
D
E
C
O
.
OR
A
N
G
E
C
O
.
RIVERSIDE CO.
SAN DIEGO CO.
SAN BERNARDINO CO.
RIVERSIDE CO.
Blythe
RIVERSIDE CO.
133
241
1
76
74
405
INTERSTATE
C A L I F O R N I A
73
74
15
INTERSTATE
C A L I F O R N I A
10
INTERSTATE
C A L I F O R N I A
10
INTERSTATE
C A L I F O R N I A
10
INTERSTATE
C A L I F O R N I A
10
INTERSTATE
C A L I F O R N I A
10
INTERSTATE
C A L I F O R N I A
215
INTERSTATE
C A L I F O R N I A
215
INTERSTATE
C A L I F O R N I A
15
INTERSTATE
C A L I F O R N I A
15
INTERSTATE
C A L I F O R N I A
215
INTERSTATE
C A L I F O R N I A
210
60
71
91
91
74
74
79
79
79 243
111
62
60
Yucca
Valley
Twentynine Palms
RanchoMirage
Palm Springs
PalmDesert
La Quinta
Indio
Desert Hot Springs
Coachella
CathedralCity
Wildomar
Menifee
Eastvale
Temecula
CanyonLake
LakeMatthews
LakePerris
VailLake
NewportBeach
Murrieta
LakeElsinore
Laguna
Woods
Laguna
Niguel
Irvine
AlisoViejo
SanJacinto
San Bernardino
Perris
MorenoValley
Highland
Hemet
Beaumont
Banning
Yorba Linda
Walnut
Upland
Tustin
Santa
Ana
SanDimas
Rialto
RanchoCucamonga
Pomona
Placentia
Ontario
Norco
JurupaValley
LaVerne
Glendora Fontana
DiamondBar
Corona
Claremont
Chino Hills
Brea
Anaheim
Riverside
Calimesa
Diamond ValleyLake Riverside Transit Agency
Corona Cruiser
Banning Transit
Beaumont Transit
Sunline Transit Agency
Palo Verde Valley Transit Agency
La ruta refleja la pre-covid
servicios, algunas rutas
pueden actualmente estar
suspendido.
Riverside Transit Routes
Los Angeles
Riverside
Condado de Riverside occidental Valle de Coachella
Valle de Palo Verde
San Bernardino
Temecula
Palm Springs
Blythe
Rutas de tránsito del condado de Riverside
Menifee
Eastvale
CanyonLake
LakeMatthews
LakePerris
LakeElsinore
Perris
MorenoValley
Ontario
Norco
JurupaValley
Corona
Chino Hills RiversideCorona - West Station
Riverside - La Sierra Station
Riverside - DowntownStation
Riverside - Hunter Park/UCR Station
Moreno Valley/ March FieldStation
Perris - DowntownStation
Perris - SouthStation
Jurupa Valley - Pedley Station
Corona - NorthMain Station
Viajero de Riverside Rutas y estaciones de ferrocarril
Riverside Line
Inland Empire-Orange County Line
91/Perris Valley Line
71 91
74 74
60
215
INTERSTATE
C A L I F O R N I A
15
INTERSTATE
C A L I F O R N I A
60
91
15
INTERSTATE
C A L I F O R N I A 60
215
INTERSTATE
C A L I F O R N I A
26
COUNTYWIDE TRANSIT REPORT:FISCAL YEARS 2019/20 – 2021/22
Citizens and Specialized Transit Advisory Committee
December 11, 2023
Eric DeHate, Transit Manager
1
Purpose
2
Role as the
RTPA
TDA
Requirements
Performance
Monitoring
State of
Transit
Overview
Service Overview
3
Palo Verde Transit Agency
7,200 square miles 2.5 million residents
How much does it cost?
4
5
How are we paying for it?
Federal Funds
-FTA Formula Funds
-CMAQ Funds
-*Stimulus Funds
Local Funds
-Passenger Fares
-Measure A
-MSRC
State
-LTF
-STA
-LCTOP
FY22 Annual Breakdown with
Stimulus Funds
0%
5%
10%
15%
20%
25%
30%
35%
40%
45%
50%
FY 19/20 FY 20/21 FY 21/22
Fixed-Route Bus Farebox
0%
5%
10%
15%
20%
25%
30%
35%
40%
45%
50%
FY 19/20 FY 20/21 FY 21/22
Demand Response Farebox
How is Farebox Recovery?
6
Ridership Trends
7*Unaudited Ridership
Looking Ahead
Prioritized safety and cleaning protocols
Expanded community outreach, and technology advancements
8
Transitioning transit to zero-emission
Looking Ahead
Free and reduced fares for bus operators and Metrolink
•Banning – Free fares for Banning residents
•Beaumont – All Fixed-Route 25 cents and
Commuter Links $1.00
•Corona – Free fares for students, seniors and
ADA certified riders. All general fares are $1.00
•Metrolink - Free rides for students
•PVVTA – Free fare for all riders
•RTA – Free Ride Fridays
•SunLine – Free fares for high school students
9
QUESTIONS/COMMENTS
10
RIVERSIDE COUNTY TRANSPORTATION COMMISSION
CITIZENS AND SPECIALIZED TRANSIT ADVISORY COMMITTEE
ROLL CALL
DECEMBER 11, 2023
Present Absent
Lisa Castilone X
John Chavez X
George Colangeli X
Alejandra Gonzalez X
John Krick X
Jack Marty X
Mary Jo Ramirez X
Gloria J. Sanchez X
Ivet Woolridge X
Riverside Transit Agency X
SunLine Transit Agency X