HomeMy Public PortalAbout01 January 25, 2024 TPOC
MEETING AGENDA
Toll Policy and Operations Committee
Time: 11:30 a.m.
Date: January 25, 2024
Location: Renaissance Palm Springs Hotel
888 E. Tahquitz Canyon Way
Palm Springs, California 92262
COMMITTEE MEMBERS
Michael M. Vargas, Chair / Rita Rogers, City of Perris
Clint Lorimore, Vice Chair / Todd Rigby, City of Eastvale
Jeremy Smith / Jennifer Dain, City of Canyon Lake
Dana Reed / Donna Griffith, City of Indian Wells
Brian Berkson / Guillermo Silva, City of Jurupa Valley
STAFF
Anne Mayer, Executive Director
Aaron Hake, Deputy Executive Director
Jennifer Crosson, Toll Operations Director
AREAS OF RESPONSIBILITY
Policies involving the Commission’s Toll Facilities
Setting Tolls or Rates
Considering Contracts with Vendors Working on the Toll
Program
Statewide and Federal Legislative Issues Regarding Tolling
Outreach and Marketing of the Toll Facilities
Interactions with Neighboring Jurisdictions Regarding Toll
Matters
User-Based Funding Programs and Future Opportunities for
Toll Facility Development in Riverside County
RIVERSIDE COUNTY TRANSPORTATION COMMISSION
TOLL POLICY AND OPERATIONS COMMITTEE
www.rctc.org
MEETING AGENDA*
*Actions may be taken on any item listed on the agenda
11:30 a.m.
Thursday, January 25, 2024
Renaissance Palm Springs Hotel
888 E. Tahquitz Canyon Way
Palm Springs, California 92262
In compliance with the Brown Act and Government Code Section 54957.5, agenda materials distributed
72 hours prior to the meeting, which are public records relating to open session agenda items, will be
available for inspection by members of the public prior to the meeting on the Commission’s website,
www.rctc.org.
In compliance with the Americans with Disabilities Act, Government Code Section 54954.2, and the Federal
Transit Administration Title VI, please contact the Clerk of the Board at (951) 787-7141 if special assistance
is needed to participate in a Commission meeting, including accessibility and translation services. Assistance
is provided free of charge. Notification of at least 48 hours prior to the meeting time will assist staff in
assuring reasonable arrangements can be made to provide assistance at the meeting.
1. CALL TO ORDER
2. ROLL CALL
3. PLEDGE OF ALLEGIANCE
4. PUBLIC COMMENTS – Under the Brown Act, the Board should not take action on or discuss
matters raised during public comment portion of the agenda which are not listed on the
agenda. Board members may refer such matters to staff for factual information or to be
placed on the subsequent agenda for consideration. Each individual speaker is limited to
speak three (3) continuous minutes or less.
5. ADDITIONS/REVISIONS (The Committee may add an item to the Agenda after making a
finding that there is a need to take immediate action on the item and that the item came to
the attention of the Committee subsequent to the posting of the agenda. An action adding
an item to the agenda requires 2/3 vote of the Committee. If there are less than 2/3 of the
Committee members present, adding an item to the agenda requires a unanimous vote.
Added items will be placed for discussion at the end of the agenda.)
Toll Policy and Operations Committee Meeting
January 25, 2024
Page 2
6. CONSENT CALENDAR - All matters on the Consent Calendar will be approved in a single
motion unless a Commissioner(s) requests separate action on specific item(s). Items pulled
from the Consent Calendar will be placed for discussion at the end of the agenda.
6A. APPROVAL OF MINUTES – OCTOBER 23, 2023
Page 1
6B. 15 EXPRESS LANES MONTHLY STATUS REPORTS
Page 4
Overview
This item is for the Committee to recommend the Commission take the following
action(s):
1) Receive and file the 15 Express Lanes Monthly Reports for the three months
from July to September 2023.
6C. 91 EXPRESS LANES MONTHLY STATUS REPORTS
Page 31
Overview
This item is for the Committee to recommend the Commission take the following
action(s):
1) Receive and file the 91 Express Lanes Monthly Reports for the three months
from July to September 2023.
7. AGREEMENT FOR INTERSTATE 15 EXPRESS LANES PROJECT TOLL SERVICES
Page 93
Overview
This item is for the Committee to recommend the Commission take the following action(s):
1) Authorize staff to enter into negotiations with Kapsch for a non-competitive 10-year
extension of Agreement No. 16-31-043-00.
8. ELECTION OF OFFICERS
Page 101
Overview
This item is for the Committee to:
1) Conduct an election of officers for 2024 – Chair and Vice Chair.
Toll Policy and Operations Committee Meeting
January 25, 2024
Page 3
9. ITEM(S) PULLED FROM CONSENT CALENDAR AGENDA
10. EXECUTIVE DIRECTOR REPORT
11. COMMISSIONER COMMENTS
Overview
This item provides the opportunity for brief announcements or comments on items or
matters of general interest.
12. ADJOURNMENT
AGENDA ITEM 6A
MINUTES
RIVERSIDE COUNTY TRANSPORTATION COMMISSION
TOLL POLICY AND OPERATIONS COMMITTEE
MEETING MINUTES
Monday, October 23, 2023
1.CALL TO ORDER
The meeting of the Toll Policy and Operations Committee was called to order by
Chair Michael Vargas at 1:31 p.m. in the March Field Conference Room at the County of
Riverside Administrative Center, 4080 Lemon Street, Third Floor, Riverside, California 92501.
2.ROLL CALL
Members/Alternates Present Members Absent
Michael M. Vargas
Clint Lorimore
Jeremy Smith
Brian Berkson
Dana Reed
3.PLEDGE OF ALLEGIANCE
Chair Vargas led the Committee in the Pledge of Allegiance.
4.PUBLIC COMMENTS
There were no requests to speak.
5.ADDITIONS/REVISIONS
There were no additions or revisions to the agenda.
6.CONSENT CALENDAR - All matters on the Consent Calendar will be approved in a single
motion unless a Commissioner(s) requests separate action on specific item(s). Items pulled
from the Consent Calendar will be placed for discussion at the end of the agenda.
M/S/C (Lorimore/Smith) to approve the Consent Calendar as presented.
6A. APPROVAL OF MINUTES – April 12, 2023
1
Special Toll Policy and Operations Committee
October 23, 2023
Page 2
6B. 15 EXPRESS LANES MONTHLY STATUS REPORTS
This item is for the Committee to recommend the Commission take the following
action(s):
1) Receive and file the 15 Express Lanes Monthly Reports for the three months
from January to June 2023.
6C. 91 EXPRESS LANES MONTHLY STATUS REPORTS
This item is for the Committee to recommend the Commission take the following
action(s):
1) Receive and file the 91 Express Lanes Monthly Reports for the six months
from January to June 2023.
7. AGREEMENT FOR ADVANCED TRAFFIC MANAGEMENT SYSTEM FOR 91 EXPRESS LANES
Reinland Jones, Toll Technology Manager, provided an overview of the advanced traffic
management system for 91 Express Lanes.
Commissioner Smith inquired on the large gaps in the estimate. Mr. Jones stated that some
bidders may have a more complex solution in their in-house set up than others or they may
not have had many projects that they have deployed.
M/S/C (Reed/Lorimore) for the Committee to recommend the Commission take the
following action(s):
1) Award Agreement No. 23-31-048-00 to Parsons Transportation Group Inc. for
Advanced Traffic Management System (ATMS) for the 91 Express Lanes for a
one-year term for implementation; five-year term for maintenance, and five
one-year options to extend the agreement for additional maintenance in the
amount of $3,149,192; plus a contingency amount of $472,379 for a total
amount not to exceed $3,621,571;
2) Approve Agreement No. 17-31-020-04, Amendment No. 4, to Agreement
No. 17-31-020-00 with Parsons Transportation Group Inc. for maintenance
services for an additional amount of $125,894, and a total amount not to
exceed $976,828;
3) Authorize the Chair or Executive Director, pursuant to legal counsel review, to
execute the agreements, including options, on behalf of the Commission; and
4) Authorize the Executive Director, or designee, to approve contingency work as
may be required.
2
Special Toll Policy and Operations Committee
October 23, 2023
Page 3
8. ITEM(S) PULLED FROM THE CONSENT CALENDAR
There were no items pulled from the Consent Calendar.
9. EXECUTIVE DIRECTOR REPORT
Aaron Hake, Deputy Executive Director, shared his appreciation with the committee
members for their continuous support.
He stated that hopefully within the next several weeks the plan for the opening of the
Express Lanes connector in Corona going from eastbound 91 to northbound 15 and
southbound 15 to westbound 91 will be shared.
10. COMMISSIONER COMMENTS
There were no comments from the Commissioners.
11. ADJOURNMENT
There being no further business for consideration, Chair Vargas adjourned the meeting at
1:39 p.m. to the next Toll Policy and Operations Committee meeting.
Respectfully Submitted,
Lisa Mobley
Administrative Services Director/
Clerk of the Board
3
AGENDA ITEM 6B
Agenda Item 6B
RIVERSIDE COUNTY TRANSPORTATION COMMISSION
DATE: January 25, 2024
TO: Toll Policy and Operations Committee
FROM: Anthony Parada, Senior Management Analyst
THROUGH: Jennifer Crosson, Toll Operations Director
SUBJECT: 15 Express Lanes Monthly Status Reports
STAFF RECOMMENDATION:
This item is for the Committee to recommend the Commission take the following action(s):
1) Receive and file the 15 Express Lanes Monthly Reports for the three months from July to
September 2023.
BACKGROUND INFORMATION:
The monthly 15 Express Lanes reports for the three months from July to September 2023 are
attached. The monthly reports provide information about 15 Express Lanes performance and
activity.
FISCAL IMPACT:
This item is for informational purposes only. There is no fiscal impact.
Attachments:
1) 15 Express Lanes Monthly Status Report for July 2023
2) 15 Express Lanes Monthly Status Report for August 2023
3) 15 Express Lanes Monthly Status Report for September 2023
4
Status Report
July 31, 2023
ATTACHMENT 1
5
2
Table of Contents
Traffic and Revenue ............................................................................................................................ 3
Traffic and Revenue Summary ........................................................................................................ 4
Peak-Hour Volumes ........................................................................................................................ 5
Customer Service ................................................................................................................................ 6
Performance Measures ................................................................................................................... 6
Customer Contact Activity .............................................................................................................. 6
Operational Highlights ........................................................................................................................ 7
On-Road Operations ....................................................................................................................... 7
Operational Activity ........................................................................................................................ 7
Financial Highlights ............................................................................................................................. 8
6
3
TRAFFIC AND REVENUE
Total toll transactions on the 15 Express Lanes for July 2023 was 2,244,438. This
represents a daily average of 72,401 transactions. Potential toll revenue for July was
$2,790,200. Carpool percentage for July was 11.5%.
Month-to-date traffic and revenue data is summarized in the table below. The following
transactions and revenue statistics tables represent all transactions on the 15 Express
Lanes and associated potential revenue for the month of July 2023.
Current Month-to-Date as of July 31, 2023
SOV: Single Occupancy Vehicle
HOV3+: High Occupancy Vehicle
Transactions
JUL-23
MTD
Stantec
MTD
Projected
#
Variance
%
Variance
JUL-22
MTD
Yr-to-Yr
%
Variance
SOV 1,987,014 1,699,031 16.9%
HOV3+257,424 219,402 17.3%
Total Gross Transactions 2,244,438 2,525,071 (280,633) (11.1%)1,918,433 17.0%
Revenue
SOV $2,790,200 $2,058,653 35.5%
HOV3+$0 $0
Total Gross Revenue $2,790,200 $2,610,157 $180,043 6.9% $2,058,653 35.5%
Average Revenue per Transaction
Average SOV $1.40 $1.21 15.7%
Average HOV3+$0.00 $0.00
Average Gross Revenue $1.24 $1.03 $0.21 20.4% $1.07 15.9%
Direction SOV HOV3+ Transactions
%
Total
Transactions
Expected
Revenue
%
Expected
Revenue
Northbound 992,062 118,118 1,110,180 49.5% $716,884 25.7%
Southbound 994,952 139,306 1,134,258 50.5% $2,073,316 74.3%
Totals 1,987,014 257,424 2,244,438 100.0% $2,790,200 100.0%
7
4
TRAFFIC AND REVENUE SUMMARY
The chart below reflects the total transactions breakdown between SOV and HOV3+ for
FY 2023-24 on a monthly basis.
The chart below reflects the gross potential revenue for FY 2023-24 on a monthly basis.
8
5
PEAK-HOUR VOLUMES
The 15 Express Lanes features dynamic pricing, which adjusts toll rates based on traffic
volumes and to maintain a free-flowing trip. The dynamic pricing engine has been live
since March 2022 and staff is carefully monitoring pricing.
Morning Peak
Northbound
4:00 - 10:00 AM
Afternoon Peak
Southbound
2:00 - 8:00 PM
HOV3+10.2%12.5%
Highest Toll $2.70 $14.00
Highest Traffic Hour 6AM, 15N Cajalco/Magnolia
1,114 Transactions
4PM, 15S Magnolia/Cajalco
1,355 Transactions
9
6
CUSTOMER SERVICE
PERFORMANCE MEASURES
At the end of July 2023, Riverside Express had 15,202 customer accounts and 40,875
transponders classified as assigned.
CUSTOMER CONTACT ACTIVITY
During July, RiversideExpress.com was visited by 28,311 users and the Customer Service Center
processed 1,626 pieces of correspondence.
REPORTING REQUIREMENT PERFORMANCE STANDARD JULY 2023
PERFORMANCE
CUSTOMER ACCOUNTS
Transponder Fulfillment 100% within 2 business days 100% within 2 business days
Payment Posting 100% within 1 business day 100% within 1 business day
CUSTOMER CALLS
Average Wait Time Less than 150 seconds avg per week 7 seconds highest avg wait time
Abandon Rate Less than 2%0.3% abandon rate
Customer Satisfaction 90% minimum satisfaction rate 98.1% satisfaction rate
CORRESPONDENCE
Email Response 100% within 2 business days 100% within 1 business day
Mail Response 100% within 3 business days 100% within 1 business day
10
7
OPERATIONAL HIGHLIGHTS
ON-ROAD OPERATIONS
Freeway Service Patrol responded to 134 calls during the month of July. Of those calls,
94 were to assist disabled vehicles, 26 call to remove debris, and 14 was in response to
an accident that affected the Express Lanes.
OPERATIONAL ACTIVITY
The Customer Service Center (CSC) and Walk-In Center (WIC) located in Corona are
open and assisting 15 Express Lanes customers. Calls received by the CSC during the
month of July mostly consisted of violations inquiries. Eighty-nine customers visited the
WIC during the month of July, most were violations customers. Operational activities on
the roadway and in the CSC continue to function, including aiding stranded motorists,
providing incident management services, dispatching emergency vehicles through the
traffic operations center, and responding to customer service and violation calls.
11
8
FINANCIAL HIGHLIGHTS
RCTC 15 Express Lanes
Operating Statement
7/31/2023
Description Budget Dollar $ Percent (%)
Operating revenues:
Toll Revenue 2,809,389.60$ 2,255,166.67$ 554,222.93$ 24.6
Fee Revenue 742,291.44 487,208.33 255,083.11 52.4
Total operating revenues 3,551,681.04 2,742,375.00 809,306.04 29.5
Operating expenses:
Salaries and Benefits 31,552.21 73,566.67 42,014.46 57.1
Legal Services - 18,500.00 18,500.00 100.0
Advisory Services 2,136.87 5,083.33 2,946.46 58.0
Audit and Accounting Fees - 2,500.00 2,500.00 100.0
Service Fees (1,611.09) 1 1,833.33 3,444.42 187.9
Other Professional Services 44,513.54 78,416.67 33,903.13 43.2
Lease Expense 937.15 16.67 (920.48) (5,522.9)
Operations (31,328.13) 1 263,666.67 294,994.80 111.9
Utilities 5,304.06 11,258.33 5,954.27 52.9
Supplies and Materials - 375.00 375.00 100.0
Membership and Subscription Fees - 2,750.00 2,750.00 100.0
Office Equipment & Furniture (Non-Capital)- 1,250.00 1,250.00 100.0
Maintenance/Repairs (8,623.16) 1 42,600.00 51,223.16 120.2
Training Seminars and Conferences - 666.67 666.67 100.0
Transportation Expenses - 241.67 241.67 100.0
Lodging - 208.33 208.33 100.0
Meals 76.23 41.67 (34.56) (83.0)
Other Staff Expenses - 41.67 41.67 100.0
Advertising - 8,333.33 8,333.33 100.0
Program Management 350.84 6,408.33 6,057.49 94.5
Program Operations (1,475,083.55) 1 734,391.67 2,209,475.22 300.9
Litigation Settlement - - - N/A
Furniture & Equipment - - - N/A
Improvements - 2,500.00 2,500.00 100.0
Bad Debt Expense 10.30 125.00 114.70 91.8
Total operating expenses (1,431,764.73) 1,254,775.00 2,686,539.73 214.1
Operating income (loss)4,983,445.77 1,487,600.00 3,495,845.77 235.0
Nonoperating revenues (expenses):
Interest Revenue - 84,666.67 (84,666.67) 100.0
Other Miscellaneous Revenue - 8,333.33 (8,333.33) 100.0
Interest Expense - - - N/A
Total nonoperating revenues (expenses)- 93,000.00 (93,000.00) 100.0
Transfers In - 25,833.33 (25,833.33) 100.0
Transfers Out - (24,700.00) 24,700.00 (100.0)
Net income (loss) 4,983,445.77$ 1,581,733.33$ 3,401,712.44$ 215.1
1 Unaudited
YTD as of : YTD Variance
Actual1
12
Status Report
August 31, 2023
ATTACHMENT 2
13
2
Table of Contents
Traffic and Revenue ............................................................................................................................ 3
Traffic and Revenue Summary ........................................................................................................ 5
Peak-Hour Volumes ........................................................................................................................ 6
Customer Service ................................................................................................................................ 7
Performance Measures ................................................................................................................... 7
Customer Contact Activity .............................................................................................................. 7
Operational Highlights ........................................................................................................................ 8
On-Road Operations ....................................................................................................................... 8
Operational Activity ........................................................................................................................ 8
Financial Highlights ............................................................................................................................. 9
14
3
TRAFFIC AND REVENUE
Total toll transactions on the 15 Express Lanes for August 2023 was 2,388,926. This
represents a daily average of 77,062 transactions. Potential toll revenue for August was
$2,887,789. Carpool percentage for August was 11.0%.
Month-to-date traffic (MTD) and revenue data is summarized in the table below. The
following transactions and revenue statistics tables represent all transactions on the 15
Express Lanes and associated potential revenue for the month of August 2023.
Current Month-to-Date as of August 31, 2023
SOV: Single Occupancy Vehicle
HOV3+: High Occupancy Vehicle
Transactions
AUG-23
MTD
Stantec
MTD
Projected
#
Variance
%
Variance
AUG-22
MTD
Yr-to-Yr
%
Variance
SOV 2,125,162 1,893,520 12.2%
HOV3+263,764 225,049 17.2%
Total Gross Transactions 2,388,926 2,594,429 (205,503) (7.9%)2,118,569 12.8%
Revenue
SOV $2,887,789 $2,340,232 23.4%
HOV3+$0 $0
Total Gross Revenue $2,887,789 $2,669,615 $218,174 8.2% $2,340,232 23.4%
Average Revenue per Transaction
Average SOV $1.36 $1.24 9.7%
Average HOV3+$0.00 $0.00
Average Gross Revenue $1.21 $1.03 $0.18 17.5% $1.10 10.0%
Direction SOV HOV3+Transactions
%
Total
Transactions
Expected
Revenue
%
Expected
Revenue
Northbound 1,078,990 122,911 1,201,901 50.3% $832,401 28.8%
Southbound 1,046,172 140,853 1,187,025 49.7% $2,055,388 71.2%
Totals 2,125,162 263,764 2,388,926 100.0% $2,887,789 100.0%
15
4
Fiscal year-to-date (YTD) traffic and revenue data are summarized in the table below.
The following transaction and revenue statistics represent all transactions on the 15
Express Lanes and associated potential revenue for the months of July 2023 through
August 2023. Year-to-date average revenue per-transaction is $1.23.
FY 2023-24 Year-to-Date as of August 31, 2023
Transactions
FY 2023-24
YTD
Actual
Stantec
YTD
Projected
#
Variance
%
Variance
FY 2022-23
YTD
Actual
Yr-toYr
%
Variance
SOV 4,112,176 3,592,551 14.5%
HOV3+521,188 444,451 17.3%
Total Gross Transactions 4,633,364 5,119,500 (486,136) (9.5%)4,037,002 14.8%
Revenue
SOV $5,677,989 $4,398,885 29.1%
HOV3+$0 $0
Total Gross Revenue $5,677,989 $5,279,772 $398,217 7.5% $4,398,885 29.1%
Average Revenue per Transaction
Average SOV $1.38 $1.22 13.1%
Average HOV3+$0.00 $0.00
Average Gross Revenue $1.23 $1.03 $0.20 19.4% $1.09 12.8%
16
5
TRAFFIC AND REVENUE SUMMARY
The chart below reflects the total transactions breakdown between SOV and HOV3+ for
FY 2023-24 on a monthly basis.
The chart below reflects the gross potential revenue for FY 2023-24 on a monthly basis.
17
6
PEAK -HOUR VOLUMES
The 15 Express Lanes features dynamic pricing, which adjusts toll rates based on traffic
volumes and to maintain a free-flowing trip.
Morning Peak
Northbound
4:00 - 10:00 AM
Afternoon Peak
Southbound
2:00 - 8:00 PM
HOV3+9.8%11.6%
Highest Toll $3.00 $14.00
Highest Traffic Hour 6AM, 15N Cajalco/Magnolia
1,024 Transactions
2PM, 15S Magnolia/Cajalco
1,619 Transactions
18
7
CUSTOMER SERVICE
PER FORMANCE MEASURES
At the end of August 2023, Riverside Express had 15,486 customer accounts and 42,242
transponders classified as assigned.
CUSTOMER CONTACT ACTIVITY
During August, RiversideExpress.com was visited by 29,292 users and the Customer Service
Center processed 1,677 pieces of correspondence.
REPORTING REQUIREMENT PERFORMANCE STANDARD AUGUST 2023
PERFORMANCE
CUSTOMER ACCOUNTS
Transponder Fulfillment 100% within 2 business days 100% within 2 business days
Payment Posting 100% within 1 business day 100% within 1 business day
CUSTOMER CALLS
Average Wait Time Less than 150 seconds avg per week 10 seconds highest avg wait time
Abandon Rate Less than 2%0.4% abandon rate
Customer Satisfaction 90% minimum satisfaction rate 97.8% satisfaction rate
CORRESPONDENCE
Email Response 100% within 2 business days 100% within 1 business day
Mail Response 100% within 3 business days 100% within 1 business day
19
8
OPERATIONAL HIGHLIGHTS
ON-R OAD OPERATIONS
Freeway Service Patrol responded to 77 calls during the month of August. Of those calls,
41 were to assist disabled vehicles, 22 call to remove debris, and 14 was in response to
an accident that affected the Express Lanes.
OPERATIONAL ACTIVITY
The Customer Service Center (CSC) and Walk-In Center (WIC) located in Corona are
open and assisting 15 Express Lanes customers. Calls received by the CSC during the
month of August mostly consisted of violations inquiries. Seventy-nine customers visited
the WIC during the month of August, most were violations customers. Operational
activities on the roadway and in the CSC continue to function, including aiding stranded
motorists, providing incident management services, dispatching emergency vehicles
through the traffic operations center, and responding to customer service and violation
calls.
20
9
FINANCIAL HIGHLIGHTS
RCTC 15 Express Lanes
Operating Statement
8/31/2023
Description Budget Dollar $Percent (%)
Operating revenues:
Toll Revenue 5,561,597.18$ 4,510,333.33$ 1,051,263.85$ 23.3
Fee Revenue 1,502,611.20 974,416.67 528,194.53 54.2
Total operating revenues 7,064,208.38 5,484,750.00 1,579,458.38 28.8
Operating expenses:
Salaries and Benefits 65,443.42 147,133.33 81,689.91 55.5
Legal Services 829.50 37,000.00 36,170.50 97.8
Advisory Services 2,136.87 10,166.67 8,029.80 79.0
Audit and Accounting Fees - 5,000.00 5,000.00 100.0
Service Fees 1,664.67 3,666.67 2,002.00 54.6
Other Professional Services 62,082.35 156,833.33 94,750.98 60.4
Lease Expense 937.15 33.33 (903.82) (2,711.5)
Operations 78,073.23 527,333.33 449,260.10 85.2
Utilities 18,341.03 22,516.67 4,175.64 18.5
Supplies and Materials - 750.00 750.00 100.0
Membership and Subscription Fees - 5,500.00 5,500.00 100.0
Office Equipment & Furniture (Non-Capital)- 2,500.00 2,500.00 100.0
Maintenance/Repairs 50,863.40 85,200.00 34,336.60 40.3
Training Seminars and Conferences - 1,333.33 1,333.33 100.0
Transportation Expenses 316.49 483.33 166.84 34.5
Lodging 179.51 416.67 237.16 56.9
Meals 151.23 83.33 (67.90) (81.5)
Other Staff Expenses 43.95 83.33 39.38 47.3
Advertising - 16,666.67 16,666.67 100.0
Program Management 3,845.93 12,816.67 8,970.74 70.0
Program Operations 534,338.64 1,468,783.33 934,444.69 63.6
Litigation Settlement - - - N/A
Furniture & Equipment - - - N/A
Improvements - 5,000.00 5,000.00 100.0
Bad Debt Expense 11.19 250.00 238.81 95.5
Total operating expenses 819,258.56 2,509,550.00 1,690,291.44 67.4
Operating income (loss)6,244,949.82 2,975,200.00 3,269,749.82 109.9
Nonoperating revenues (expenses):
Interest Revenue 278,968.55 169,333.33 109,635.22 (64.7)
Other Miscellaneous Revenue - 16,666.67 (16,666.67) 100.0
Interest Expense 424,134.00 - 424,134.00 N/A
Total nonoperating revenues (expenses)703,102.55 186,000.00 517,102.55 (278.0)
Transfers In - 51,666.67 (51,666.67) 100.0
Transfers Out - (49,400.00) 49,400.00 (100.0)
Net income (loss)6,948,052.37$ 3,163,466.67$ 3,784,585.70$ 119.6
1 Unaudited
YTD as of : YTD Variance
Actual1
21
Status Report
September 30, 2023
ATTACHMENT 3
22
2
Table of Contents
Traffic and Revenue ............................................................................................................................ 3
Traffic and Revenue Summary ........................................................................................................ 5
Peak-Hour Volumes ........................................................................................................................ 6
Customer Service ................................................................................................................................ 7
Performance Measures ................................................................................................................... 7
Customer Contact Activity .............................................................................................................. 8
Operational Highlights ........................................................................................................................ 8
On-Road Operations ....................................................................................................................... 8
Operational Activity ........................................................................................................................ 8
Financial Highlights ............................................................................................................................. 9
23
3
TRAFFIC AND REVENUE
Total toll transactions on the 15 Express Lanes for September 2023 was 2,215,963. This
represents a daily average of 73,865 transactions. Potential toll revenue for September
was $2,806,091. Carpool percentage for September was 11.6%.
Month-to-date (MTD) traffic and revenue data is summarized in the table below. The
following transactions and revenue statistics tables represent all transactions on the 15
Express Lanes and associated potential revenue for the month of September 2023.
Current Month-to-Date as of September 30, 2023
SOV: Single Occupancy Vehicle
HOV3+: High Occupancy Vehicle
Transactions
SEP-23
MTD
Stantec
MTD
Projected
#
Variance
%
Variance
SEP-22
MTD
Yr-to-Yr
%
Variance
SOV 1,959,370 1,849,564 5.9%
HOV3+256,593 216,892 18.3%
Total Gross Transactions 2,215,963 2,651,600 (435,637) (16.4%)2,066,456 7.2%
Revenue
SOV $2,806,091 $2,320,663 20.9%
HOV3+$0 $0
Total Gross Revenue $2,806,091 $2,654,014 $152,077 5.7% $2,320,663 20.9%
Average Revenue per Transaction
Average SOV $1.43 $1.25 14.4%
Average HOV3+$0.00 $0.00
Average Gross Revenue $1.27 $1.00 $0.27 27.0% $1.12 13.4%
Direction SOV HOV3+Transactions
%
Total
Transactions
Expected
Revenue
%
Expected
Revenue
Northbound 964,833 119,727 1,084,560 48.9% $722,824 25.8%
Southbound 994,537 136,866 1,131,403 51.1% $2,083,267 74.2%
Totals 1,959,370 256,593 2,215,963 100.0% $2,806,091 100.0%
24
4
Fiscal year-to-date (YTD) traffic and revenue data are summarized in the table below.
The following transaction and revenue statistics represent all transactions on the 15
Express Lanes and associated potential revenue for the months of July 2023 through
September 2023. Year-to-date average revenue per-transaction is $1.24.
FY 2023-24 Year-to-Date as of September 30, 2023
Transactions
FY 2023-24
YTD
Actual
Stantec
YTD
Projected
#
Variance
%
Variance
FY 2022-23
YTD
Actual
Yr-toYr
%
Variance
SOV 6,071,546 5,442,115 11.6%
HOV3+777,781 661,343 17.6%
Total Gross Transactions 6,849,327 7,771,100 (921,773) (11.9%)6,103,458 12.2%
Revenue
SOV $8,484,079 $6,719,548 26.3%
HOV3+$0 $0
Total Gross Revenue $8,484,079 $7,933,786 $550,293 6.9% $6,719,548 26.3%
Average Revenue per Transaction
Average SOV $1.40 $1.23 13.8%
Average HOV3+$0.00 $0.00
Average Gross Revenue $1.24 $1.02 $0.22 21.6% $1.10 12.7%
25
5
TRAFFIC AND REVENUE SUMMARY
The chart below reflects the total transactions breakdown between SOV and HOV3+ for
FY 2023-24 on a monthly basis.
The chart below reflects the gross potential revenue for FY 2023-24 on a monthly basis.
26
6
PEAK -HOUR VOLUMES
The 15 Express Lanes features dynamic pricing, which adjusts toll rates based on traffic
volumes and to maintain a free-flowing trip.
Morning Peak
Northbound
4:00 - 10:00 AM
Afternoon Peak
Southbound
2:00 - 8:00 PM
HOV3+12.9%11.7%
Hi ghest Toll $3.00 $14.00
Highest Traffic Hour 7AM, 15N Cajalco/Magnolia
1,206 Transactions
4PM, 15S Magnolia/Cajalco
1,392 Transactions
27
7
CUSTOMER SERVICE
PER FORMANCE MEASURES
At the end of September 2023, Riverside Express had 15,749 customer accounts and
43,312 transponders classified as assigned.
REPORTING REQUIREMENT PERFORMANCE STANDARD SEPTEMBER 2023
PERFORMANCE
CUSTOMER ACCOUNTS
Transponder Fulfillment 100% within 2 business days 100% within 2 business days
Payment Posting 100% within 1 business day 100% within 1 business day
CUSTOMER CALLS
Average Wait Time Less than 150 seconds avg per week 10 seconds highest avg wait time
Abandon Rate Less than 2%0.2% abandon rate
Customer Satisfaction 90% minimum satisfaction rate 97.8% satisfaction rate
CORRESPONDENCE
Email Response 100% within 2 business days 100% within 1 business day
Mail Response 100% within 3 business days 100% within 1 business day
28
8
CUSTOMER CONTACT ACTIVITY
During September, RiversideExpress.com was visited by 24,669 users and the Customer
Service Center processed 1,433 pieces of correspondence.
OPERATIONAL HIGHLIGHTS
ON-R OAD OPERATIONS
Freeway Service Patrol responded to 32 calls during the month of September. Of those
calls, 21 were to assist disabled vehicles, 9 call to remove debris, and 2 were in response
to an accident that affected the Express Lanes.
OPERATIONAL ACTIVITY
The Customer Service Center (CSC) and Walk-In Center (WIC) located in Corona are
open and assisting 15 Express Lanes customers. Calls received by the CSC during the
month of September mostly consisted of violations inquiries. Sixty-six customers visited
the WIC during the month of September, most were violations customers. Operational
activities on the roadway and in the CSC continue to function, including aiding stranded
motorists, providing incident management services, dispatching emergency vehicles
through the traffic operations center, and responding to customer service and violation
calls.
29
9
FINANCIAL HIGHLIGHTS
RCTC 15 Express Lanes
Operating Statement
9/30/2023
Description Budget Dollar $Percent (%)
Operating revenues:
Toll Revenue 8,315,406.16$ 6,765,500.00$ 1,549,906.16$ 22.9
Fee Revenue 2,199,332.64 1,461,625.00 737,707.64 50.5
Total operating revenues 10,514,738.80 8,227,125.00 2,287,613.80 27.8
Operating expenses:
Salaries and Benefits 107,666.47 220,700.00 113,033.53 51.2
Legal Services 3,676.25 55,500.00 51,823.75 93.4
Advisory Services 3,692.37 15,250.00 11,557.63 75.8
Audit and Accounting Fees 7,000.00 7,500.00 500.00 6.7
Service Fees 3,378.13 5,500.00 2,121.87 38.6
Other Professional Services 81,523.57 235,250.00 153,726.43 65.3
Lease Expense 937.15 4,300.00 3,362.85 78.2
Operations 894,187.36 789,750.00 (104,437.36) (13.2)
Utilities 45,819.11 33,775.00 (12,044.11) (35.7)
Supplies and Materials - 1,125.00 1,125.00 100.0
Membership and Subscription Fees - 4,000.00 4,000.00 100.0
Office Equipment & Furniture (Non-Capital)- 3,750.00 3,750.00 100.0
Maintenance/Repairs 75,699.18 127,800.00 52,100.82 40.8
Training Seminars and Conferences - 2,000.00 2,000.00 100.0
Transportation Expenses 316.49 725.00 408.51 56.3
Lodging 179.51 625.00 445.49 71.3
Meals 151.23 125.00 (26.23) (21.0)
Other Staff Expenses 43.95 125.00 81.05 64.8
Advertising - 25,000.00 25,000.00 100.0
Program Management 8,869.54 19,225.00 10,355.46 53.9
Program Operations 1,065,567.80 2,203,175.00 1,137,607.20 51.6
Litigation Settlement - 1,250.00 1,250.00 100.0
Furniture & Equipment - - - N/A
Improvements - 7,500.00 7,500.00 100.0
Bad Debt Expense 54.04 375.00 320.96 85.6
Total operating expenses 2,298,762.15 3,764,325.00 1,465,562.85 38.9
Operating income (loss)8,215,976.65 4,462,800.00 3,753,176.65 84.1
Nonoperating revenues (expenses):
Interest Revenue 893,272.87 254,000.00 639,272.87 (251.7)
Other Miscellaneous Revenue 25,245.36 25,000.00 245.36 (1.0)
Interest Expense (771,528.00) - (771,528.00) N/A
Total nonoperating revenues (expenses)146,990.23 279,000.00 (132,009.77) 47.3
Transfers In 203.86 77,500.00 (77,296.14) 99.7
Transfers Out (114,600.00) (74,100.00) (40,500.00) 54.7
Net income (loss)8,248,570.74$ 4,745,200.00$ 3,503,370.74$ 73.8
1 Unaudited
YTD as of : YTD Variance
Actual1
30
AGENDA ITEM 6C
Agenda Item 6C
RIVERSIDE COUNTY TRANSPORTATION COMMISSION
DATE: January 25, 2024
TO: Toll Policy and Operations Committee
FROM: Anthony Parada, Senior Management Analyst
THROUGH: Jennifer Crosson, Toll Operations Director
SUBJECT: 91 Express Lanes Monthly Status Reports
STAFF RECOMMENDATION:
This item is for the Committee to recommend the Commission take the following action(s):
1) Receive and file the 91 Express Lanes Monthly Reports for the three months from July to
September 2023.
BACKGROUND INFORMATION:
The monthly 91 Express Lanes reports for the three months from July to September 2023 are
attached. The monthly reports provide information about 91 Express Lanes performance and
activity. The monthly reports include information for both segments of the 91 Express Lanes in
Orange and Riverside Counties.
FISCAL IMPACT:
This item is for informational purposes only. There is no fiscal impact.
Attachments:
1) 91 Express Lanes Monthly Status Report for July 2023
2) 91 Express Lanes Monthly Status Report for August 2023
3) 91 Express Lanes Monthly Status Report for September 2023
31
Orange County Transportation Authority
Riverside County Transportation Commission
Status Report
July 2023
As of July 31, 2023
ATTACHMENT 1
32
2
Table of Contents
Operations Overview OCTA ................................................................................................. 3
Traffic and Revenue Statistics for OCTA ............................................................................... 3
OCTA Traffic and Revenue Summary ................................................................................ 4
OCTA Peak-Hour Volumes .................................................................................................... 5
OCTA Eastbound Peak-Hour Volumes .................................................................................. 5
OCTA Westbound Peak-Hour Volumes ................................................................................. 6
OCTA Operational Highlights ................................................................................................ 7
Financial Highlights OCTA ..................................................................................................... 8
Operations Overview RCTC .................................................................................................. 9
Traffic and Revenue Statistics for RCTC ............................................................................... 9
RCTC Traffic and Revenue Summary .............................................................................. 10
RCTC Peak-Hour Volumes .................................................................................................. 11
RCTC Eastbound Peak-Hour Volumes ................................................................................ 11
RCTC Westbound Peak-Hour Volumes ............................................................................... 13
RCTC Operational Highlights .............................................................................................. 15
Financial Highlights RCTC ................................................................................................... 16
Joint Agency Trip and Revenue Statistics ............................................................................ 17
Joint Agency Traffic Statistics .............................................................................................. 17
Joint Agency Performance Measures .................................................................................. 18
Joint Agency Transponder Distribution ................................................................................ 18
33
3
OPERATIONS OVERVIEW OCTA
Total traffic volume on the 91 Express Lanes (91 EL) for July 2023 was 1,758,676. This
represents a daily average of 56,731 vehicles. This is a 7.9 percent increase in total traffic
volume from the same period last year, which totaled 1,630,617. Potential toll revenue for
July was $5,375,470, which represents an increase of 8.1 percent from the prior year’s
total of $4,971,775. Carpool percentage for July was 26.6 percent as compared to the
previous year’s rate of 25.9 percent.
Month-to-date (MTD) traffic and revenue data is summarized in the table below. The
following trip and revenue statistics tables represent all trips taken on the Orange County
Transportation Authority (OCTA) 91 EL and associated potential revenue for the month
of July 2023.
Current MTD as of July 31, 2023
Trips
JUL-23
MTD
Actual
JUL-22
MTD
Actual
Yr-to-Yr
%
Variance
Full Toll Lanes 1,290,389 1,207,548 6.9%
3+ Lanes 468,287 423,069 10.7%
Total Gross Trips 1,758,676 1,630,617 7.9%
Revenue
Full Toll Lanes $5,312,457 $4,912,425 8.1%
3+ Lanes $63,014 $59,350 6.2%
Total Gross Revenue $5,375,470 $4,971,775 8.1%
Average Revenue per Trip
Average Full Toll Lanes $4.12 $4.07 1.2%
Average 3+ Lanes $0.13 $0.14 (7.1%)
Average Gross Revenue $3.06 $3.05 0.3%
TRAFFIC AND REVENUE STATISTICS FOR OCTA
34
4
OCTA Traffic and Revenue Summary
The chart below reflects the total trips breakdown between full toll trips and
high-occupancy vehicle (HOV3+) trips for FY 2023-24 on a monthly basis.
The chart below reflects the gross potential revenue breakdown between full toll trips
and HOV3+ trips for FY 2023-24 on a monthly basis.
35
5
OCTA PEAK-HOUR VOLUMES
Peak-hour traffic in the eastbound and westbound directions reached or exceeded
90 percent of defined capacity five times during the month of July 2023. As demonstrated
on the next chart, westbound peak-hour traffic volumes top out at 92 percent of defined
capacity.
OCTA EASTBOUND PEAK-HOUR VOLUMES
36
6
OCTA WESTBOUND PEAK-HOUR VOLUMES
37
7
On-Road Operations
OCTA Freeway Service Patrol responded to 85 calls during the month of July. Of those
calls, 30 were to assist disabled vehicles, 10 were to remove debris, 26 were to tow
vehicles, and 19 were to aid motorists in the 91 EL.
OCTA OPERATIONAL HIGHLIGHTS
38
8
FINANCIAL HIGHLIGHTS OCTA
39
9
OPERATIONS OVERVIEW RCTC
Total traffic volume on the 91 EL for July 2023 was 1,518,311. This represents a daily
average of 48,978 vehicles. This is a 10 percent increase in total traffic volume from the
same period last year, which totaled 1,380,303. Potential toll revenue for July was
$6,594,831, which represents an increase of 26 percent from the prior year’s total of
$5,232,083. Carpool percentage for July was 26.1 percent as compared to the previous
year’s rate of 24.9 percent.
MTD traffic and revenue data is summarized in the table below. The following trip and
revenue statistics tables represent all trips taken on the Riverside County Transportation
Commission (RCTC) 91 EL and associated potential revenue for the month of July 2023.
Current MTD as of July 31, 2023
Trips
JUL-23
MTD
Actual
Stantec
MTD
Projected
#
Variance
%
Variance
JUL-22
MTD
Actual
Yr-to-Yr
%
Variance
Full Toll Lanes 1,121,459 933,714 187,745 20.1% 1,036,429 8.2%
3+ Lanes 396,852 346,143 50,709 14.6%343,874 15.4%
Total Gross Trips 1,518,311 1,279,857 238,454 18.6% 1,380,303 10.0%
Revenue
Full Toll Lanes $6,532,702 $4,653,714 $1,878,988 40.4% $5,184,469 26.0%
3+ Lanes $62,129 $0 $62,129 $47,614 30.5%
Total Gross Revenue $6,594,831 $4,653,714 $1,941,117 41.7% $5,232,083 26.0%
Average Revenue per Trip
Average Full Toll Lanes $5.83 $4.98 $0.85 17.1%$5.00 16.6%
Average 3+ Lanes $0.16 $0.00 $0.16 $0.14 14.3%
Average Gross Revenue $4.34 $3.64 $0.70 19.2%$3.79 14.5%
TRAFFIC AND REVENUE STATISTICS FOR RCTC
40
10
RCTC Traffic and Revenue Summary
The chart below reflects the total trips broken down between full toll lanes and HOV3+
lanes for FY 2023-24 on a monthly basis.
The chart below reflects the gross potential revenue breakdown between full toll lanes
and HOV3+ lanes for FY 2023-24 on a monthly basis.
41
11
RCTC PEAK-HOUR VOLUMES
In July, several toll rates were adjusted. RCTC evaluates traffic volumes for peak-
period hours and adjusts rates according to the toll rate policy.
RCTC EASTBOUND PEAK-HOUR VOLUMES
42
12
43
13
RCTC WESTBOUND PEAK-HOUR VOLUMES
44
14
45
15
On-Road Operations
RCTC Freeway Service Patrol responded to 105 calls during the month of July. Of those
calls, 83 were to assist disabled vehicles, 10 calls to remove debris, and 12 were in
response to accidents that affected the 91 EL.
RCTC OPERATIONAL HIGHLIGHTS
46
16
FINANCIAL HIGHLIGHTS RCTC
RCTC 91 Express Lanes
Operating Statement
7/31/2023
Description Budget Dollar $ Percent (%)
Operating revenues:
Toll Revenue 6,112,969.65$ 4,933,958.33$ 1,179,011.32$ 23.9
Fee Revenue 585,456.38 489,416.67 96,039.71 19.6
Total operating revenues 6,698,426.03 5,423,375.00 1,275,051.03 23.5
Operating expenses:
Salaries and Benefits 68,009.31 75,083.33 7,074.02 9.4
Legal Services - 17,083.33 17,083.33 100.0
Advisory Services 237.21 6,166.67 5,929.46 96.2
Audit and Accounting Fees - 3,166.67 3,166.67 100.0
Service Fees (84.51) 2 1,083.33 1,167.84 107.8
Other Professional Services 35,164.68 104,375.00 69,210.32 66.3
Lease Expense 18,560.21 27,883.33 9,323.12 33.4
Operations (177,858.51) 2 439,075.00 616,933.51 140.5
Utilities 362.67 14,050.00 13,687.33 97.4
Supplies and Materials - 333.33 333.33 100.0
Membership and Subscription Fees - 3,583.33 3,583.33 100.0
Office Equipment & Furniture (Non-Capital)- 3,333.33 3,333.33 100.0
Maintenance/Repairs (11,190.00) 2 41,833.33 53,023.33 126.7
Training Seminars and Conferences - 666.67 666.67 100.0
Transportation Expenses - 241.67 241.67 100.0
Lodging - 250.00 250.00 100.0
Meals - 250.00 250.00 100.0
Other Staff Expenses - 41.67 41.67 100.0
Advertising - 16,666.67 16,666.67 100.0
Program Management 607.99 7,258.33 6,650.34 91.6
Program Operations (3,186,352.44) 2 870,150.00 4,056,502.44 466.2
Litigation Settlement - - - N/A
Furniture & Equipment - 2,083.33 2,083.33 100.0
Improvements - 2,500.00 2,500.00 100.0
Bad Debt Expense (166,500.71) 2 5,833.33 172,334.04 2,954.3
Total operating expenses (3,419,044.10) 1,642,991.67 5,062,035.77 308.1
Operating income (loss)10,117,470.13 3,780,383.33 6,337,086.80 167.6
Nonoperating revenues (expenses):
Interest Revenue - 106,708.33 (106,708.33) 100.0
Other Miscellaneous Revenue 5.98 - 5.98 N/A
Loss on Refunding - - - N/A
Principal Expense - - - N/A
Interest Expense - (1,850,083.33) 1,850,083.33 (100.0)
Total nonoperating revenues (expenses)5.98 (1,743,375.00) 1,743,380.98 100.0
Transfers In - - - N/A
Transfers Out - (85,300.00) 85,300.00 (100.0)
Net income (loss) 10,117,476.11$ 1,951,708.33$ 8,165,767.78$ 418.4
1 Unaudited
2 Negatives are the result of FY2022/23 accruals
YTD as of : YTD Variance
Actual1
47
17
JOINT AGENCY TRIP AND REVENUE STATISTICS
JOINT AGENCY TRAFFIC STATISTICS
MULTI AGENCY TRIP AND REVENUE STATISTICS
MONTH ENDING July 31, 2023
MTD Transactions by Agency
Transactions
Using Both
Segments
% Using Both
Segments Revenue
Westbound
OCTA 890,919 644,677 72%$2,473,764
RCTC 818,507 644,677 79%$3,829,356
Eastbound
OCTA 867,757 575,650 66%$2,901,706
RCTC 699,804 575,650 82%$2,765,475
48
18
JOINT AGENCY PERFORMANCE MEASURES
REPORTING
REQUIREMENT
REPORTING
PERIOD
PERFORMANCE STANDARD JULY 2023
PERFORMANCE
Customer Service
Service Level /Speed of
Answer
Monthly 80% answered within 60 seconds 87% answered
within 60 seconds
Abandon Percentage Monthly 4 % < 1.0%
Customer Satisfaction Score Monthly 4.5 => 4.82
First Contact Resolution Monthly 85% of calls resolved on the first
contact
94%
Timeliness of Case
Resolution
Monthly 90% of cases resolved in one (1)
business day
99.3%
Monthly 98% of cases resolved within five
(5) business days
99.9%
Mail Performance
Processing Returned Mail Monthly Per business day in which 90% of
returned mail is processed within
three (3) business days
100%
Monthly Per business day in which 100%
of returned mail is processed
within five (5) Business Days
100%
Research and resolve
unidentified Payments
Monthly 100% of all unidentified payments
are completely and accurately
resolved within five (5) business
days
100%
Payment Processing Monthly Per business day in which 100% of
payments are processed within two
(2) business days
100%
Accounting
Customer Refunds
Processed
Monthly Per business day in which 100%
of all refunds are completely and
accurately issued within five (5)
business days
100%
JOINT AGENCY TRANSPONDER DISTRIBUTION
49
19
At the end of July 2023, the 91 EL had 170,676 active customer accounts and 670,080
transponders classified as assigned.
Number of Accounts by FY
As of July 31, 2023
50
Orange County Transportation Authority
Riverside County Transportation Commission
Status Report
August 2023
As of August 31, 2023
ATTACHMENT 2
51
2
Table of Contents
Operations Overview OCTA ................................................................................................. 3
Traffic and Revenue Statistics for OCTA ............................................................................... 3
OCTA Traffic and Revenue Summary ................................................................................ 5
OCTA Peak-Hour Volumes .................................................................................................... 6
OCTA Eastbound Peak-Hour Volumes .................................................................................. 6
OCTA Westbound Peak-Hour Volumes ................................................................................. 7
OCTA Operational Highlights ................................................................................................ 8
Financial Highlights OCTA ..................................................................................................... 9
Operations Overview RCTC ................................................................................................ 10
Traffic and Revenue Statistics for RCTC ............................................................................. 10
RCTC Traffic and Revenue Summary .............................................................................. 12
RCTC Peak-Hour Volumes .................................................................................................. 13
RCTC Eastbound Peak-Hour Volumes ................................................................................ 13
RCTC Westbound Peak-Hour Volumes ............................................................................... 15
RCTC Operational Highlights .............................................................................................. 17
Financial Highlights RCTC ................................................................................................... 18
Joint Agency Trip and Revenue Statistics ............................................................................ 19
Joint Agency Traffic Statistics .............................................................................................. 19
Joint Agency Performance Measures .................................................................................. 20
Joint Agency Transponder Distribution ................................................................................ 20
52
3
OPERATIONS OVERVIEW OCTA
Total traffic volume on the 91 Express Lanes (91 EL) for August 2023 was 1,812,081. This
represents a daily average of 58,454 vehicles. This is a 4 percent increase in total traffic
volume from the same period last year, which totaled 1,741,852. Potential toll revenue for
August was $5,827,534, which represents an increase of 5.9 percent from the prior year’s
total of $5,501,970. Carpool percentage for August was 23.7 percent as compared to the
previous year’s rate of 23 percent.
Month-to-date (MTD) traffic and revenue data is summarized in the table below. The
following trip and revenue statistics tables represent all trips taken on the Orange County
Transportation Authority (OCTA) 91 EL and associated potential revenue for the month
of August 2023.
Current MTD as of August 31, 2023
Trips
AUG-23
MTD
Actual
AUG-22
MTD
Actual
Yr-to-Yr
%
Variance
Full Toll Lanes 1,382,993 1,340,961 3.1%
3+ Lanes 429,088 400,891 7.0%
Total Gross Trips 1,812,081 1,741,852 4.0%
Revenue
Full Toll Lanes $5,761,196 $5,441,998 5.9%
3+ Lanes $66,338 $59,972 10.6%
Total Gross Revenue $5,827,534 $5,501,970 5.9%
Average Revenue per Trip
Average Full Toll Lanes $4.17 $4.06 2.7%
Average 3+ Lanes $0.15 $0.15 0.0%
Average Gross Revenue $3.22 $3.16 1.9%
TRAFFIC AND REVENUE STATISTICS FOR OCTA
53
4
The 2024 fiscal year-to-date (YTD) traffic volume increased by 5.9 percent, and potential
toll revenue increased by seven percent when compared with the same period the prior
year. YTD average revenue per trip is $3.14.
Fiscal YTD traffic and revenue data are summarized in the table below. The following trip
and revenue statistics tables represent all trips taken on the OCTA 91 EL and associated
potential revenue for the months of July 2023 through August 2023.
Fiscal Year (FY) 2023-24 YTD as of August 31, 2023
Trips
FY 2023-24
YTD Actual
(7/2023-8/2023)
FY 2022-23
YTD Actual
(7/2022-8/2022)
Yr-to-Yr
%
Variance
Full Toll Lanes 2,673,382 2,548,509 4.9%
3+ Lanes 897,375 823,960 8.9%
Total Gross Trips 3,570,757 3,372,469 5.9%
Revenue
Full Toll Lanes $11,073,653 $10,354,423 6.9%
3+ Lanes $129,352 $119,322 8.4%
Total Gross Revenue $11,203,005 $10,473,745 7.0%
Average Revenue per Trip
Average Full Toll Lanes $4.14 $4.06 2.0%
Average 3+ Lanes $0.14 $0.14 0.0%
Average Gross Revenue $3.14 $3.11 1.0%
54
5
OCTA Traffic and Revenue Summary
The chart below reflects the total trips breakdown between full toll trips and
high-occupancy vehicle (HOV3+) trips for FY 2023-24 on a monthly basis.
The chart below reflects the gross potential revenue breakdown between full toll trips
and HOV3+ trips for FY 2023-24 on a monthly basis.
55
6
OCTA PEAK-HOUR VOLUMES
Peak-hour traffic in the eastbound and westbound directions reached or exceeded
90 percent of defined capacity nine times during the month of August 2023. As
demonstrated on the next chart, westbound peak-hour traffic volumes top out at 92
percent of defined capacity.
OCTA EASTBOUND PEAK-HOUR VOLUMES
PM Time Price HOV Vol. Cap. Price HOV Vol. Cap. Price HOV Vol. Cap. Price HOV Vol. Cap. Price HOV Vol. Cap.
1400 - 1500 $5.60 552 2,892 85% $5.60 509 2,864 84% $8.20 522 2,820 83% $8.85 635 2,836 83%
1500 - 1600 $5.90 496 2,923 86% $7.90 497 2,871 84% $7.90 534 2,891 85% $8.40 589 2,801 82%
1600 - 1700 $4.75 467 2,903 85% $6.90 431 2,787 82% $7.40 534 2,948 87% $6.45 512 2,714 80%
1700 - 1800 $5.05 509 2,943 87% $5.70 482 2,813 83% $7.10 457 2,807 83% $7.15 598 2,927 86%
1800 - 1900 $4.25 610 2,954 87% $4.25 550 2,723 80% $4.15 599 2,833 83% $7.15 654 2,520 74%
1900 - 2000 $4.15 532 2,242 66% $4.15 679 2,842 84% $6.10 649 2,544 75% $6.65 609 2,043 60%
PM Time Price HOV Vol. Cap. Price HOV Vol. Cap. Price HOV Vol. Cap. Price HOV Vol. Cap. Price HOV Vol. Cap.
1400 - 1500 $5.60 503 2,752 81%$5.60 500 3,066 90%$5.60 493 3,029 89%$8.20 525 3,099 91%$8.85 495 2,787 82%
1500 - 1600 $5.95 502 2,774 82% $5.90 497 2,945 87%$7.90 500 3,157 93%$7.90 472 2,853 84% $8.40 581 2,822 83%
1600 - 1700 $5.25 477 2,944 87%$4.75 477 3,061 90%$6.90 436 2,861 84% $7.40 423 2,766 81% $6.45 478 2,771 82%
1700 - 1800 $5.10 482 2,960 87% $5.05 414 2,710 80% $5.70 425 2,734 80% $7.10 454 2,961 87% $7.15 547 2,804 82%
1800 - 1900 $5.95 635 2,760 81% $4.25 523 2,867 84% $4.25 594 2,944 87% $4.15 541 2,876 85% $7.15 678 2,740 81%
1900 - 2000 $4.15 480 1,715 50% $4.15 520 2,233 66% $4.15 540 2,311 68% $6.10 542 2,340 69% $6.65 597 2,116 62%
PM Time Price HOV Vol. Cap. Price HOV Vol. Cap. Price HOV Vol. Cap. Price HOV Vol. Cap. Price HOV Vol. Cap.
1400 - 1500 $5.60 425 2,741 81% $5.60 443 2,873 85% $5.60 463 2,872 84% $8.20 475 2,865 84% $8.85 489 2,844 84%
1500 - 1600 $5.95 442 2,499 74% $5.90 458 2,881 85% $7.90 462 2,597 76% $7.90 515 2,871 84% $8.40 571 2,793 82%
1600 - 1700 $5.25 396 2,616 77% $4.75 464 2,877 85% $6.90 398 2,819 83% $7.40 439 2,740 81% $6.45 531 2,746 81%
1700 - 1800 $5.10 469 2,883 85% $5.05 461 2,875 85% $5.70 465 2,799 82% $7.10 491 2,780 82% $7.15 531 2,814 83%
1800 - 1900 $5.95 579 2,854 84% $4.25 541 2,795 82% $4.25 562 2,942 87% $4.15 547 2,854 84% $7.15 587 2,653 78%
1900 - 2000 $4.15 452 1,841 54% $4.15 556 2,534 75% $4.15 578 2,542 75% $6.10 589 2,608 77% $6.65 582 2,294 67%
PM Time Price HOV Vol. Cap. Price HOV Vol. Cap. Price HOV Vol. Cap. Price HOV Vol. Cap. Price HOV Vol. Cap.
1400 - 1500 $5.60 397 2,273 67% $5.60 384 2,611 77% $5.60 473 2,911 86% $8.20 433 2,833 83% $8.85 537 2,807 83%
1500 - 1600 $5.95 410 2,446 72% $5.90 490 2,873 85% $7.90 485 2,908 86% $7.90 488 2,853 84% $8.40 524 2,803 82%
1600 - 1700 $5.25 384 2,419 71%$4.75 485 3,160 93%$6.90 503 2,932 86% $7.40 476 2,814 83% $6.45 532 2,853 84%
1700 - 1800 $5.10 415 2,259 66% $5.05 417 2,776 82% $5.70 468 2,861 84% $7.10 485 2,846 84% $7.15 538 2,789 82%
1800 - 1900 $5.95 402 1,621 48% $4.25 481 2,784 82% $4.25 546 2,899 85% $4.15 493 2,758 81% $7.15 623 2,724 80%
1900 - 2000 $4.15 366 1,193 35% $4.15 575 2,661 78% $4.15 650 2,815 83% $6.10 623 2,760 81% $6.65 597 2,201 65%
PM Time Price HOV Vol. Cap. Price HOV Vol. Cap. Price HOV Vol. Cap. Price HOV Vol. Cap. Price HOV Vol. Cap.
1400 - 1500 $5.60 461 2,904 85% $5.60 404 2,878 85% $5.60 454 3,008 88% $8.20 482 3,024 89%
1500 - 1600 $5.95 502 2,817 83% $5.90 479 2,883 85% $7.90 510 2,962 87% $7.90 475 2,816 83%
1600 - 1700 $5.25 447 2,840 84% $4.75 478 3,013 89% $6.90 453 2,865 84% $7.40 444 2,806 83%
1700 - 1800 $5.10 458 2,800 82% $5.05 454 2,863 84% $5.70 461 2,635 78% $7.10 541 2,885 85%
1800 - 1900 $5.95 519 2,691 79% $4.25 525 2,940 86% $4.25 512 2,721 80% $4.15 565 2,836 83%
1900 - 2000 $4.15 497 2,185 64% $4.15 564 2,705 80% $4.15 605 2,818 83% $6.10 611 2,742 81%
08/30/23 Thursday 08/31/23 Friday 09/01/23Monday 08/28/23 Tuesday 08/29/23 Wednesday
08/23/23 Thursday 08/24/23 Friday 08/25/23Monday 08/21/23 Tuesday 08/22/23 Wednesday
Thursday 08/10/23 Friday 08/11/23
Monday 08/14/23 Tuesday 08/15/23 Wednesday 08/16/23 Thursday 08/17/23 Friday 08/18/23
Thursday 08/03/23 Friday 08/04/23
Monday 08/07/23 Tuesday 08/08/23 Wednesday 08/09/23
Monday 07/31/23 Tuesday 08/01/23 Wednesday 08/02/23
56
7
OCTA WESTBOUND PEAK-HOUR VOLUMES
AM Time Price HOV Vol. Cap. Price HOV Vol. Cap. Price HOV Vol. Cap. Price HOV Vol. Cap. Price HOV Vol. Cap.
0400 - 0500 $3.35 457 1,377 41% $3.35 457 1,344 40% $3.35 435 1,239 36% $3.35 377 1,125 33%
0500 - 0600 $5.40 850 2,868 84% $5.40 850 3,021 89% $5.40 797 2,664 78% $5.15 714 2,407 71%
0600 - 0700 $5.60 638 2,949 87% $5.60 638 3,002 88% $5.60 629 2,911 86% $5.40 552 2,506 74%
0700 - 0800 $6.15 496 2,741 81% $6.15 496 2,863 84% $6.15 464 2,572 76% $5.95 418 2,157 63%
0800 - 0900 $5.60 390 2,814 83% $5.60 390 2,817 83% $5.60 423 2,639 78% $5.40 445 2,319 68%
0900 - 1000 $4.50 455 2,553 75% $4.50 455 2,575 76% $4.50 459 2,332 69% $4.50 474 2,133 63%
AM Time Price HOV Vol. Cap. Price HOV Vol. Cap. Price HOV Vol. Cap. Price HOV Vol. Cap. Price HOV Vol. Cap.
0400 - 0500 $3.35 445 1,315 39% $3.35 433 1,309 39% $3.35 465 1,372 40% $3.35 453 1,296 38% $3.35 374 1,124 33%
0500 - 0600 $5.40 826 2,838 83% $5.40 810 2,700 79% $5.40 861 2,930 86% $5.40 829 2,828 83% $5.15 700 2,453 72%
0600 - 0700 $5.60 574 2,820 83% $5.60 607 2,943 87% $5.60 559 2,911 86% $5.60 593 2,793 82% $5.40 560 2,532 74%
0700 - 0800 $6.15 459 2,654 78% $6.15 457 2,571 76% $6.15 459 2,926 86% $6.15 477 2,673 79% $5.95 436 2,252 66%
0800 - 0900 $5.60 403 2,532 74% $5.60 215 1,512 44% $5.60 355 2,834 83% $5.60 369 2,679 79% $5.40 301 2,068 61%
0900 - 1000 $4.50 437 2,464 72% $4.50 476 3,025 89% $4.50 386 2,934 86% $4.50 338 2,311 68% $4.50 313 1,902 56%
AM Time Price HOV Vol. Cap. Price HOV Vol. Cap. Price HOV Vol. Cap. Price HOV Vol. Cap. Price HOV Vol. Cap.
0400 - 0500 $3.35 469 1,516 45% $3.35 494 1,397 41% $3.35 494 1,366 40% $3.35 485 1,364 40% $3.35 407 1,205 35%
0500 - 0600 $5.40 777 2,716 80% $5.40 831 2,937 86% $5.40 924 2,953 87% $5.40 871 2,875 85% $5.15 741 2,508 74%
0600 - 0700 $5.60 297 1,224 36% $5.60 652 2,981 88% $5.60 672 3,011 89% $5.60 661 2,908 86% $5.40 669 2,773 82%
0700 - 0800 $6.15 524 2,425 71% $6.15 569 2,868 84% $6.15 536 2,874 85% $6.15 568 2,917 86% $5.95 448 2,376 70%
0800 - 0900 $5.60 413 2,938 86% $5.60 382 2,784 82% $5.60 333 2,633 77% $5.60 311 2,679 79% $5.40 309 2,185 64%
0900 - 1000 $4.50 374 2,776 82% $4.50 358 2,667 78% $4.50 298 2,365 70% $4.50 307 2,519 74% $4.50 334 2,247 66%
AM Time Price HOV Vol. Cap. Price HOV Vol. Cap. Price HOV Vol. Cap. Price HOV Vol. Cap. Price HOV Vol. Cap.
0400 - 0500 $3.35 377 1,046 31% $3.35 456 1,296 38% $3.35 480 1,305 38% $3.35 503 1,339 39% $3.35 396 1,125 33%
0500 - 0600 $5.40 687 2,241 66% $5.40 871 2,823 83% $5.40 808 2,904 85% $5.40 911 2,963 87% $5.15 750 2,543 75%
0600 - 0700 $5.60 527 2,278 67% $5.60 688 3,019 89%$5.60 672 3,058 90%$5.60 672 3,021 89% $5.40 652 2,810 83%
0700 - 0800 $6.15 438 2,029 60% $6.15 567 2,751 81% $6.15 618 2,983 88% $6.15 609 2,977 88% $5.95 449 2,226 65%
0800 - 0900 $5.60 285 1,814 53% $5.60 338 1,948 57% $5.60 375 2,884 85% $5.60 374 2,875 85% $5.40 307 2,205 65%
0900 - 1000 $4.50 295 1,511 44% $4.50 420 2,808 83% $4.50 387 2,934 86% $4.50 384 2,695 79% $4.50 318 2,012 59%
AM Time Price HOV Vol. Cap. Price HOV Vol. Cap. Price HOV Vol. Cap. Price HOV Vol. Cap. Price HOV Vol. Cap.
0400 - 0500 $3.35 455 1,328 39% $3.35 459 1,310 39% $3.35 502 1,373 40% $3.35 496 1,454 43%
0500 - 0600 $5.40 801 2,753 81% $5.40 889 3,040 89% $5.40 826 2,824 83% $5.40 875 2,848 84%
0600 - 0700 $5.60 660 3,022 89%$5.60 704 3,137 92% $5.60 674 3,049 90% $5.60 681 3,060 90%
0700 - 0800 $6.15 583 2,911 86% $6.15 579 2,944 87% $6.15 590 2,888 85% $6.15 618 2,916 86%
0800 - 0900 $5.60 372 2,752 81% $5.60 351 2,801 82% $5.60 358 2,758 81% $5.60 376 2,773 82%
0900 - 1000 $4.50 352 2,568 76% $4.50 348 2,804 82% $4.50 323 2,629 77% $4.50 322 2,680 79%
Monday 08/28/23 Tuesday 08/29/23 Wednesday 08/30/23
Thursday 08/17/23 Friday 08/18/23
08/23/23
Thursday 08/31/23 Friday 09/01/23
Thursday 08/24/23 Friday 08/25/23
08/16/23
Monday 08/21/23 Tuesday 08/22/23 Wednesday
Monday 08/14/23 Tuesday 08/15/23 Wednesday
08/09/23 Thursday 08/10/23 Friday 08/11/23Monday 08/07/23 Tuesday 08/08/23 Wednesday
08/02/23 Thursday 08/03/23 Friday 08/04/23Monday 07/31/23 Tuesday 08/01/23 Wednesday
57
8
On-Road Operations
OCTA Freeway Service Patrol responded to 87 calls during the month of August. Of those
calls, 29 were to assist disabled vehicles, 2 were to remove debris, 22 were to tow
vehicles, and 34 were to aid motorists in the 91 EL.
OCTA OPERATIONAL HIGHLIGHTS
58
9
FINANCIAL HIGHLIGHTS OCTA
59
10
OPERATIONS OVERVIEW RCTC
Total traffic volume on the 91 EL for August 2023 was 1,552,433. This represents a daily
average of 50,078 vehicles. This is a 4.7 percent increase in total traffic volume from the
same period last year, which totaled 1,482,586. Potential toll revenue for August was
$7,235,394, which represents an increase of 22.3 percent from the prior year’s total
of $5,917,920. Carpool percentage for August was 23.5 percent as compared to the
previous year’s rate of 22.3 percent.
MTD traffic and revenue data is summarized in the table below. The following trip and
revenue statistics tables represent all trips taken on the Riverside County Transportation
Commission (RCTC) 91 EL and associated potential revenue for the month of
August 2023.
Current MTD as of August 31, 2023
Trips
AUG-23
MTD
Actual
Stantec
MTD
Projected
#
Variance
%
Variance
AUG-22
MTD
Actual
Yr-to-Yr
%
Variance
Full Toll Lanes 1,188,284 980,428 207,856 21.2% 1,151,767 3.2%
3+ Lanes 364,149 363,142 1,007 0.3%330,819 10.1%
Total Gross Trips 1,552,433 1,343,570 208,863 15.5% 1,482,586 4.7%
Revenue
Full Toll Lanes $7,173,894 $4,898,715 $2,275,179 46.4% $5,872,100 22.2%
3+ Lanes $61,500 $0 $61,500 $45,820 34.2%
Total Gross Revenue $7,235,394 $4,898,715 $2,336,679 47.7% $5,917,920 22.3%
Average Revenue per Trip
Average Full Toll Lanes $6.04 $5.00 $1.04 20.8%$5.10 18.4%
Average 3+ Lanes $0.17 $0.00 $0.17 $0.14 21.4%
Average Gross Revenue $4.66 $3.65 $1.01 27.7%$3.99 16.8%
TRAFFIC AND REVENUE STATISTICS FOR RCTC
60
11
The 2024 fiscal YTD traffic volume increased by 7.3 percent, and potential toll revenue
increased by 24 percent when compared with the same period the prior year.
YTD average revenue per trip is $4.50.
Fiscal YTD traffic and revenue data are summarized in the table below. The following trip
and revenue statistics tables represent all trips taken on the RCTC 91 EL and associated
potential revenue for the months of July 2023 through August 2023.
FY 2023-24 YTD as of August 31, 2023
Trips
FY 2023-24
YTD Actual
(7/2023-8/2023)
Stantec
YTD
Projected
#
Variance
%
Variance
FY 2022-23
YTD Actual
(7/2022-8/2022)
Yr-to-Yr
%
Variance
Full Toll Lanes 2,309,743 1,914,142 395,601 20.7% 2,188,196 5.6%
3+ Lanes 761,001 709,285 51,716 7.3%674,693 12.8%
Total Gross Trips 3,070,744 2,623,427 447,317 17.1% 2,862,889 7.3%
Revenue
Full Toll Lanes $13,706,596 $9,552,429 $4,154,167 43.5% $11,056,569 24.0%
3+ Lanes $123,630 $0 $123,630 $93,434 32.3%
Total Gross Revenue $13,830,226 $9,552,429 $4,277,797 44.8% $11,150,003 24.0%
Average Revenue per Trip
Average Full Toll Lanes $5.93 $4.99 $0.94 18.8%$5.05 17.4%
Average 3+ Lanes $0.16 $0.00 $0.16 $0.14 14.3%
Average Gross Revenue $4.50 $3.64 $0.86 23.6%$3.89 15.7%
61
12
RCTC Traffic and Revenue Summary
The chart below reflects the total trips broken down between full toll lanes and HOV3+
lanes for FY 2023-24 on a monthly basis.
The chart below reflects the gross potential revenue breakdown between full toll lanes
and HOV3+ lanes for FY 2023-24 on a monthly basis.
62
13
RCTC PEAK-HOUR VOLUMES
In August, no toll rates were adjusted. RCTC evaluates traffic volumes for peak-period
hours and adjusts rates according to the toll rate policy.
RCTC EASTBOUND PEAK-HOUR VOLUMES
Eastbound PM Peak - County Line to McKinley
PM Time Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS
1400 - 1500 $7.80 283 1,047 1,330 F $11.30 274 962 1,236 E $16.20 276 976 1,252 E $27.90 379 1,006 1,385 F
1500 - 1600 $10.10 296 1,023 1,319 F $14.25 298 942 1,240 E $18.40 347 1,028 1,375 F $27.60 382 931 1,313 F
1600 - 1700 $7.80 278 1,023 1,301 F $7.80 275 1,039 1,314 F $10.05 304 1,017 1,321 F $18.40 300 891 1,191 D
1700 - 1800 $6.00 264 916 1,180 D $6.00 265 899 1,164 D $7.80 271 973 1,244 E $8.95 319 952 1,271 E
1800 - 1900 $6.00 320 877 1,197 D $6.00 296 855 1,151 D $6.00 319 927 1,246 E $6.00 362 921 1,283 E
1900 - 2000 $4.75 270 693 963 C $4.75 323 871 1,194 D $6.00 322 864 1,186 D $6.00 333 799 1,132 D
PM Time Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS
1400 - 1500 $6.00 263 961 1,224 E $7.80 292 1,045 1,337 F $11.30 298 1,096 1,394 F $16.20 297 1,094 1,391 F $27.90 341 1,093 1,434 F
1500 - 1600 $7.80 284 1,006 1,290 E $10.10 299 1,072 1,371 F $14.25 293 1,084 1,377 F $18.40 305 977 1,282 E $27.60 361 1,061 1,422 F
1600 - 1700 $6.00 226 1,036 1,262 E $7.80 269 1,034 1,303 F $7.80 233 959 1,192 D $10.05 252 995 1,247 E $18.40 289 1,067 1,356 F
1700 - 1800 $6.00 251 978 1,229 E $6.00 238 889 1,127 D $6.00 200 989 1,189 D $7.80 249 929 1,178 D $8.95 283 990 1,273 E
1800 - 1900 $6.00 277 818 1,095 D $6.00 268 940 1,208 E $6.00 298 874 1,172 D $6.00 282 931 1,213 E $6.00 354 992 1,346 F
1900 - 2000 $2.55 176 553 729 B $4.75 273 751 1,024 D $4.75 258 803 1,061 D $6.00 272 783 1,055 D $6.00 308 832 1,140 D
PM Time Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS
1400 - 1500 $6.00 249 1,028 1,277 E $7.80 227 1,075 1,302 F $11.30 270 1,096 1,366 F $16.20 259 1,112 1,371 F $27.90 295 1,096 1,391 F
1500 - 1600 $7.80 238 928 1,166 D $10.10 261 988 1,249 E $14.25 260 907 1,167 D $18.40 280 994 1,274 E $27.60 308 982 1,290 E
1600 - 1700 $6.00 210 991 1,201 E $7.80 218 1,009 1,227 E $7.80 220 1,055 1,275 E $10.05 245 1,026 1,271 E $18.40 257 912 1,169 D
1700 - 1800 $6.00 229 886 1,115 D $6.00 215 961 1,176 D $6.00 213 954 1,167 D $7.80 263 981 1,244 E $8.95 274 990 1,264 E
1800 - 1900 $6.00 275 845 1,120 D $6.00 299 869 1,168 D $6.00 273 919 1,192 D $6.00 250 1,035 1,285 E $6.00 268 982 1,250 E
1900 - 2000 $2.55 187 627 814 C $4.75 264 814 1,078 D $4.75 264 810 1,074 D $6.00 270 942 1,212 E $6.00 243 886 1,129 D
PM Time Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS
1400 - 1500 $6.00 195 711 906 C $7.80 211 934 1,145 D $11.30 239 1,109 1,348 F $16.20 224 1,061 1,285 E $27.90 299 1,057 1,356 F
1500 - 1600 $7.80 207 797 1,004 D $10.10 232 914 1,146 D $14.25 261 1,021 1,282 E $18.40 264 979 1,243 E $27.60 316 1,034 1,350 F
1600 - 1700 $6.00 175 677 852 C $7.80 260 1,047 1,307 F $7.80 229 1,017 1,246 E $10.05 235 1,039 1,274 E $18.40 285 994 1,279 E
1700 - 1800 $6.00 171 580 751 B $6.00 232 913 1,145 D $6.00 240 1,007 1,247 E $7.80 236 995 1,231 E $8.95 308 996 1,304 F
1800 - 1900 $6.00 202 428 630 B $6.00 231 866 1,097 D $6.00 265 906 1,171 D $6.00 252 937 1,189 D $6.00 280 1,021 1,301 F
1900 - 2000 $2.55 141 323 464 B $4.75 233 818 1,051 D $4.75 283 909 1,192 D $6.00 287 882 1,169 D $6.00 276 846 1,122 D
PM Time Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS
1400 - 1500 $6.00 225 1,075 1,300 E $7.80 222 1,041 1,263 E $11.30 232 1,087 1,319 F $16.20 268 1,162 1,430 F
1500 - 1600 $7.80 244 952 1,196 D $10.10 267 945 1,212 E $14.25 275 989 1,264 E $18.40 267 1,044 1,311 F
1600 - 1700 $6.00 227 1,014 1,241 E $7.80 233 1,054 1,287 E $7.80 160 934 1,094 D $10.05 246 1,049 1,295 E
1700 - 1800 $6.00 213 894 1,107 D $6.00 222 937 1,159 D $6.00 244 993 1,237 E $7.80 264 1,055 1,319 F
1800 - 1900 $6.00 238 848 1,086 D $6.00 244 950 1,194 D $6.00 247 967 1,214 E $6.00 266 955 1,221 E
1900 - 2000 $2.55 218 739 957 C $4.75 256 917 1,173 D $4.75 275 912 1,187 D $6.00 302 924 1,226 E
FridayMonday
08/14/23 Tuesday 08/15/23
Thursday 08/31/23
08/16/23
Wednesday 08/23/23 Thursday 08/24/23 Friday 08/25/23
08/28/23 Tuesday 08/29/23 Wednesday 08/30/23
Wednesday
09/01/23
Thursday 08/17/23 Friday 08/18/23
08/10/23 Friday 08/11/23
Thursday 08/03/23
Monday
Monday 08/21/23 Tuesday 08/22/23
Friday 08/04/23Monday
Monday 08/07/23 Tuesday 08/08/23 Wednesday 08/09/23
Wednesday 08/02/2307/31/23 Tuesday 08/01/23
Thursday
63
14
Eastbound PM Peak - County Line to 15 SB Ontario
PM Time Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS
1400 - 1500 $6.00 153 734 887 C $6.00 145 708 853 C $6.00 154 662 816 C $6.00 169 624 793 B
1500 - 1600 $6.00 149 630 779 B $6.00 140 671 811 C $6.00 163 622 785 B $6.00 164 603 767 B
1600 - 1700 $6.00 128 618 746 B $6.00 121 597 718 B $3.35 140 632 772 B $3.35 143 537 680 B
1700 - 1800 $3.35 149 587 736 B $3.35 151 629 780 B $3.35 128 602 730 B $3.35 125 569 694 B
1800 - 1900 $3.35 171 641 812 C $3.35 155 590 745 B $3.35 176 623 799 B $3.35 166 526 692 B
1900 - 2000 $3.35 164 540 704 B $3.35 204 688 892 C $3.35 187 568 755 B $3.35 205 442 647 B
PM Time Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS
1400 - 1500 $6.00 143 641 784 B $6.00 140 790 930 C $6.00 139 743 882 C $6.00 148 749 897 C $6.00 135 671 806 C
1500 - 1600 $6.00 136 623 759 B $6.00 134 696 830 C $6.00 135 722 857 C $6.00 132 636 768 B $6.00 159 577 736 B
1600 - 1700 $3.35 135 636 771 B $6.00 149 654 803 C $6.00 127 627 754 B $3.35 128 626 754 B $3.35 130 605 735 B
1700 - 1800 $3.35 116 646 762 B $3.35 110 593 703 B $3.35 109 577 686 B $3.35 130 628 758 B $3.35 127 635 762 B
1800 - 1900 $3.35 183 601 784 B $3.35 145 594 739 B $3.35 152 665 817 C $3.35 143 656 799 B $3.35 146 613 759 B
1900 - 2000 $3.35 140 373 513 B $3.35 159 509 668 B $3.35 161 569 730 B $3.35 165 583 748 B $3.35 195 530 725 B
PM Time Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS
1400 - 1500 $6.00 115 717 832 C $6.00 118 734 852 C $6.00 130 716 846 C $6.00 139 682 821 C $6.00 135 658 793 B
1500 - 1600 $6.00 98 629 727 B $6.00 130 704 834 C $6.00 123 587 710 B $6.00 139 660 799 B $6.00 137 588 725 B
1600 - 1700 $3.35 126 577 703 B $6.00 120 673 793 B $6.00 123 670 793 B $3.35 110 649 759 B $3.35 155 645 800 B
1700 - 1800 $3.35 143 618 761 B $3.35 125 659 784 B $3.35 128 649 777 B $3.35 139 611 750 B $3.35 159 609 768 B
1800 - 1900 $3.35 151 594 745 B $3.35 128 633 761 B $3.35 145 638 783 B $3.35 137 660 797 B $3.35 132 621 753 B
1900 - 2000 $3.35 119 442 561 B $3.35 158 590 748 B $3.35 162 593 755 B $3.35 159 655 814 C $3.35 153 562 715 B
PM Time Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS
1400 - 1500 $6.00 119 635 754 B $6.00 127 686 813 C $6.00 135 704 839 C $6.00 132 758 890 C $6.00 138 699 837 C
1500 - 1600 $6.00 118 552 670 B $6.00 114 675 789 B $6.00 138 678 816 C $6.00 123 676 799 B $6.00 138 590 728 B
1600 - 1700 $3.35 135 587 722 B $6.00 145 677 822 C $6.00 141 668 809 C $3.35 130 666 796 B $3.35 172 594 766 B
1700 - 1800 $3.35 126 473 599 B $3.35 116 625 741 B $3.35 130 649 779 B $3.35 123 622 745 B $3.35 134 611 745 B
1800 - 1900 $3.35 108 347 455 B $3.35 130 570 700 B $3.35 147 682 829 C $3.35 145 696 841 C $3.35 161 572 733 B
1900 - 2000 $3.35 94 253 347 A $3.35 158 652 810 C $3.35 173 684 857 C $3.35 176 653 829 C $3.35 180 482 662 B
PM Time Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS
1400 - 1500 $6.00 135 755 890 C $6.00 120 747 867 C $6.00 150 757 907 C $6.00 128 686 814 C
1500 - 1600 $6.00 135 609 744 B $6.00 132 677 809 C $6.00 141 694 835 C $6.00 140 625 765 B
1600 - 1700 $3.35 129 665 794 B $6.00 118 627 745 B $6.00 102 537 639 B $3.35 106 586 692 B
1700 - 1800 $3.35 119 679 798 B $3.35 130 617 747 B $3.35 142 645 787 B $3.35 134 660 794 B
1800 - 1900 $3.35 140 635 775 B $3.35 130 654 784 B $3.35 134 642 776 B $3.35 160 644 804 C
1900 - 2000 $3.35 144 547 691 B $3.35 139 637 776 B $3.35 163 686 849 C $3.35 159 609 768 B
08/24/23 Friday 08/25/23
Thursday 08/17/23 Friday 08/18/23
Monday 08/21/23 Tuesday 08/22/23 Wednesday 08/23/23 Thursday
Wednesday 08/30/23 Thursday 08/31/23 Friday 09/01/23Monday08/28/23 Tuesday 08/29/23
Monday 08/14/23 Tuesday 08/15/23 Wednesday 08/16/23
Wednesday 08/09/23 Thursday 08/10/23 Friday 08/11/23Monday08/07/23 Tuesday 08/08/23
Monday 07/31/23 Tuesday 08/01/23 Wednesday 08/02/23 Thursday 08/03/23 Friday 08/04/23
64
15
RCTC WESTBOUND PEAK-HOUR VOLUMES
Westbound AM Peak - McKinley to County Line
AM Time Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS
0400 - 0500 $2.55 253 463 716 B $2.55 238 472 710 B $2.55 232 442 674 B $2.55 206 417 623 B
0500 - 0600 $15.05 456 1,055 1,511 F $15.05 484 1,061 1,545 F $13.50 496 1,031 1,527 F $7.80 422 919 1,341 E
0600 - 0700 $21.80 413 1,277 1,690 F $21.80 444 1,232 1,676 F $20.65 471 1,162 1,633 F $13.15 324 1,067 1,391 F
0700 - 0800 $20.45 348 1,339 1,687 F $20.45 367 1,335 1,702 F $19.35 363 1,194 1,557 F $8.85 304 982 1,286 E
0800 - 0900 $11.90 269 1,259 1,528 F $12.25 291 1,377 1,668 F $11.10 263 1,206 1,469 F $6.00 258 879 1,137 D
0900 - 1000 $7.80 228 1,023 1,251 E $7.80 244 1,126 1,370 F $7.80 240 899 1,139 D $4.75 255 790 1,045 D
AM Time Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS
0400 - 0500 $2.55 260 448 708 B $2.55 248 471 719 B $2.55 236 478 714 B $2.55 237 466 703 B $2.55 209 425 634 B
0500 - 0600 $11.65 471 1,044 1,515 F $15.05 427 893 1,320 E $15.05 485 1,113 1,598 F $13.50 502 1,071 1,573 F $7.80 403 970 1,373 F
0600 - 0700 $20.65 405 1,200 1,605 F $21.80 433 1,223 1,656 F $21.80 371 1,286 1,657 F $20.65 405 1,169 1,574 F $13.15 349 1,007 1,356 F
0700 - 0800 $18.10 308 1,174 1,482 F $20.45 340 1,124 1,464 F $20.45 369 1,452 1,821 F $19.35 362 1,247 1,609 F $8.85 307 974 1,281 E
0800 - 0900 $10.35 256 1,176 1,432 F $11.90 102 620 722 B $12.25 287 1,442 1,729 F $11.10 282 1,219 1,501 F $6.00 169 907 1,076 D
0900 - 1000 $6.00 217 909 1,126 D $7.80 367 1,801 2,168 F $7.80 300 1,405 1,705 F $7.80 192 910 1,102 D $4.75 152 742 894 C
AM Time Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS
0400 - 0500 $2.55 261 489 750 B $2.55 273 477 750 B $2.55 258 484 742 B $2.55 259 473 732 B $2.55 233 424 657 B
0500 - 0600 $11.65 489 1,203 1,692 F $15.05 505 1,042 1,547 F $15.05 499 1,106 1,605 F $13.50 509 1,040 1,549 F $7.80 426 970 1,396 F
0600 - 0700 $20.65 401 1,112 1,513 F $21.80 438 1,189 1,627 F $21.80 431 1,143 1,574 F $20.65 415 1,198 1,613 F $13.15 406 1,103 1,509 F
0700 - 0800 $18.10 377 1,186 1,563 F $20.45 389 1,313 1,702 F $20.45 397 1,334 1,731 F $19.35 372 1,308 1,680 F $8.85 320 951 1,271 E
0800 - 0900 $10.35 278 1,317 1,595 F $11.90 261 1,388 1,649 F $12.25 242 1,257 1,499 F $11.10 243 1,334 1,577 F $6.00 185 930 1,115 D
0900 - 1000 $6.00 229 1,203 1,432 F $7.80 207 1,242 1,449 F $7.80 185 1,054 1,239 E $7.80 168 1,008 1,176 D $4.75 207 900 1,107 D
AM Time Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS
0400 - 0500 $2.55 188 341 529 B $2.55 236 431 667 B $2.55 231 441 672 B $2.55 280 446 726 B $2.55 216 414 630 B
0500 - 0600 $11.65 384 752 1,136 D $15.05 499 980 1,479 F $15.05 507 1,069 1,576 F $13.50 500 1,094 1,594 F $7.80 398 969 1,367 F
0600 - 0700 $20.65 300 759 1,059 D $21.80 399 1,159 1,558 F $21.80 437 1,213 1,650 F $20.65 445 1,234 1,679 F $13.15 417 1,087 1,504 F
0700 - 0800 $18.10 278 752 1,030 D $20.45 399 1,105 1,504 F $20.45 425 1,253 1,678 F $19.35 409 1,300 1,709 F $8.85 289 966 1,255 E
0800 - 0900 $10.35 180 733 913 C $11.90 237 1,428 1,665 F $12.25 268 1,377 1,645 F $11.10 227 1,353 1,580 F $6.00 149 951 1,100 D
0900 - 1000 $6.00 145 483 628 B $7.80 250 1,386 1,636 F $7.80 234 1,368 1,602 F $7.80 220 1,248 1,468 F $4.75 170 948 1,118 D
AM Time Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS
0400 - 0500 $2.55 241 482 723 B $2.55 230 442 672 B $2.55 254 476 730 B $2.55 275 548 823 C
0500 - 0600 $11.65 483 1,094 1,577 F $15.05 505 1,131 1,636 F $15.05 477 1,089 1,566 F $13.50 475 1,044 1,519 F
0600 - 0700 $20.65 430 1,202 1,632 F $21.80 433 1,260 1,693 F $21.80 411 1,210 1,621 F $20.65 412 1,159 1,571 F
0700 - 0800 $18.10 378 1,276 1,654 F $20.45 384 1,075 1,459 F $20.45 435 1,231 1,666 F $19.35 421 1,283 1,704 F
0800 - 0900 $10.35 245 1,313 1,558 F $11.90 224 1,391 1,615 F $12.25 284 1,383 1,667 F $11.10 307 1,282 1,589 F
0900 - 1000 $6.00 217 1,172 1,389 F $7.80 211 1,379 1,590 F $7.80 177 1,192 1,369 F $7.80 184 1,236 1,420 F
FridayMonday
08/14/23 Tuesday 08/15/23
Thursday 08/31/23
08/16/23
Wednesday 08/23/23 Thursday 08/24/23 Friday 08/25/23
08/28/23 Tuesday 08/29/23 Wednesday 08/30/23
Wednesday
09/01/23
Thursday 08/17/23 Friday 08/18/23
08/10/23 Friday 08/11/23
Thursday 08/03/23
Monday
Monday 08/21/23 Tuesday 08/22/23
Friday 08/04/23Monday
Monday 08/07/23 Tuesday 08/08/23 Wednesday 08/09/23
Wednesday 08/02/2307/31/23 Tuesday 08/01/23
Thursday
65
16
Westbound AM Peak - I-15 North to County Line
AM Time Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS
0400 - 0500 $3.35 200 525 725 B $3.35 185 528 713 B $3.35 172 477 649 B $3.35 149 412 561 B
0500 - 0600 $10.00 277 1,008 1,285 E $10.00 299 1,016 1,315 E $10.00 289 936 1,225 E $7.75 256 863 1,119 D
0600 - 0700 $12.70 255 1,057 1,312 E $12.70 281 1,170 1,451 F $13.05 245 1,116 1,361 E $7.75 191 934 1,125 D
0700 - 0800 $11.15 209 1,193 1,402 F $11.15 200 1,140 1,340 E $10.00 200 1,078 1,278 E $7.75 161 845 1,006 D
0800 - 0900 $10.00 179 1,115 1,294 E $10.00 168 1,138 1,306 E $7.75 182 1,071 1,253 E $6.00 204 837 1,041 D
0900 - 1000 $7.75 154 823 977 C $6.00 181 808 989 C $6.00 215 876 1,091 D $6.00 173 639 812 C
AM Time Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS
0400 - 0500 $3.35 186 516 702 B $3.35 186 473 659 B $3.35 188 488 676 B $3.35 188 488 676 B $3.35 154 438 592 B
0500 - 0600 $10.00 278 950 1,228 E $10.00 287 994 1,281 E $10.00 293 993 1,286 E $10.00 284 944 1,228 E $7.75 267 821 1,088 D
0600 - 0700 $12.30 244 1,084 1,328 E $12.70 271 1,132 1,403 F $12.70 241 1,163 1,404 F $13.05 279 1,101 1,380 E $7.75 236 896 1,132 D
0700 - 0800 $10.00 194 1,016 1,210 E $11.15 158 830 988 C $11.15 197 1,296 1,493 F $10.00 181 1,033 1,214 E $7.75 157 854 1,011 D
0800 - 0900 $7.75 169 1,035 1,204 E $10.00 6 30 36 A $10.00 171 1,297 1,468 F $7.75 166 1,107 1,273 E $6.00 134 887 1,021 D
0900 - 1000 $6.00 178 729 907 C $7.75 156 851 1,007 D $6.00 191 948 1,139 D $6.00 155 958 1,113 D $6.00 134 685 819 C
AM Time Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS
0400 - 0500 $3.35 179 514 693 B $3.35 204 525 729 B $3.35 192 545 737 B $3.35 198 491 689 B $3.35 154 443 597 B
0500 - 0600 $10.00 285 1,028 1,313 E $10.00 278 1,045 1,323 E $10.00 313 1,010 1,323 E $10.00 301 1,016 1,317 E $7.75 257 906 1,163 D
0600 - 0700 $12.30 286 1,160 1,446 F $12.70 322 1,222 1,544 F $12.70 325 1,183 1,508 F $13.05 319 1,176 1,495 F $7.75 276 927 1,203 E
0700 - 0800 $10.00 232 1,061 1,293 E $11.15 186 1,198 1,384 E $11.15 178 1,159 1,337 E $10.00 194 1,087 1,281 E $7.75 150 870 1,020 D
0800 - 0900 $7.75 171 1,122 1,293 E $10.00 159 1,212 1,371 E $10.00 149 1,216 1,365 E $7.75 131 1,168 1,299 E $6.00 140 925 1,065 D
0900 - 1000 $6.00 121 841 962 C $7.75 151 965 1,116 D $6.00 138 930 1,068 D $6.00 135 937 1,072 D $6.00 144 811 955 C
AM Time Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS
0400 - 0500 $3.35 165 395 560 B $3.35 204 525 729 B $3.35 186 482 668 B $3.35 214 503 717 B $3.35 153 397 550 B
0500 - 0600 $10.00 258 790 1,048 D $10.00 278 1,045 1,323 E $10.00 309 1,030 1,339 E $10.00 300 1,044 1,344 E $7.75 264 871 1,135 D
0600 - 0700 $12.30 209 834 1,043 D $12.70 322 1,222 1,544 F $12.70 332 1,225 1,557 F $13.05 300 1,180 1,480 F $7.75 277 963 1,240 E
0700 - 0800 $10.00 157 773 930 C $11.15 186 1,198 1,384 E $11.15 241 1,156 1,397 E $10.00 219 1,144 1,363 E $7.75 136 814 950 C
0800 - 0900 $7.75 127 881 1,008 D $10.00 159 1,212 1,371 E $10.00 182 1,157 1,339 E $7.75 147 1,120 1,267 E $6.00 130 919 1,049 D
0900 - 1000 $6.00 112 536 648 B $7.75 151 965 1,116 D $6.00 161 999 1,160 D $6.00 141 938 1,079 D $6.00 127 801 928 C
AM Time Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS
0400 - 0500 $3.35 189 516 705 B $3.35 204 500 704 B $3.35 203 493 696 B $3.35 191 499 690 B
0500 - 0600 $10.00 310 1,034 1,344 E $10.00 321 1,100 1,421 F $10.00 302 1,052 1,354 E $10.00 309 1,036 1,345 E
0600 - 0700 $12.30 295 1,152 1,447 F $12.70 323 1,255 1,578 F $12.70 298 1,219 1,517 F $13.05 314 1,187 1,501 F
0700 - 0800 $10.00 212 1,096 1,308 E $11.15 228 1,268 1,496 F $11.15 241 1,151 1,392 E $10.00 211 1,145 1,356 E
0800 - 0900 $7.75 165 1,157 1,322 E $10.00 149 1,314 1,463 F $10.00 163 1,176 1,339 E $7.75 163 1,124 1,287 E
0900 - 1000 $6.00 120 943 1,063 D $7.75 129 999 1,128 D $6.00 135 916 1,051 D $6.00 122 921 1,043 D
08/24/23 Friday 08/25/23
Thursday 08/17/23 Friday 08/18/23
Monday 08/21/23 Tuesday 08/22/23 Wednesday 08/23/23 Thursday
Wednesday 08/30/23 Thursday 08/31/23 Friday 09/01/23Monday08/28/23 Tuesday 08/29/23
Monday 08/14/23 Tuesday 08/15/23 Wednesday 08/16/23
Wednesday 08/09/23 Thursday 08/10/23 Friday 08/11/23Monday08/07/23 Tuesday 08/08/23
Monday 07/31/23 Tuesday 08/01/23 Wednesday 08/02/23 Thursday 08/03/23 Friday 08/04/23
66
17
On-Road Operations
RCTC Freeway Service Patrol responded to 73 calls during the month of August. Of those
calls, 59 were to assist disabled vehicles, 7 calls to remove debris, and 7 were in
response to accidents that affected the 91 EL.
RCTC OPERATIONAL HIGHLIGHTS
67
18
FINANCIAL HIGHLIGHTS RCTC
RCTC 91 Express Lanes
Operating Statement
8/31/2023
Description Budget Dollar $ Percent (%)
Operating revenues:
Toll Revenue 12,386,174.41$ 9,867,916.67$ 2,518,257.74$ 25.5
Fee Revenue 1,227,667.73 978,833.33 248,834.40 25.4
Total operating revenues 13,613,842.14 10,846,750.00 2,767,092.14 25.5
Operating expenses:
Salaries and Benefits 142,093.61 150,166.67 8,073.06 5.4
Legal Services 1,438.04 34,166.67 32,728.63 95.8
Advisory Services 237.21 12,333.33 12,096.12 98.1
Audit and Accounting Fees - 6,333.33 6,333.33 100.0
Service Fees (84.51) 2 2,166.67 2,251.18 103.9
Other Professional Services 81,888.42 208,750.00 126,861.58 60.8
Lease Expense 36,233.26 55,766.67 19,533.41 35.0
Operations (108,573.91) 2 878,150.00 986,723.91 112.4
Utilities 6,880.11 28,100.00 21,219.89 75.5
Supplies and Materials 1,894.85 666.67 (1,228.18) (184.2)
Membership and Subscription Fees - 7,166.67 7,166.67 100.0
Office Equipment & Furniture (Non-Capital)- 6,666.67 6,666.67 100.0
Maintenance/Repairs 65,114.86 83,666.67 18,551.81 22.2
Training Seminars and Conferences - 1,333.33 1,333.33 100.0
Transportation Expenses 316.49 483.33 166.84 34.5
Lodging 179.52 500.00 320.48 64.1
Meals 75.00 500.00 425.00 85.0
Other Staff Expenses 43.96 83.33 39.37 47.2
Advertising - 33,333.33 33,333.33 100.0
Program Management 8,579.91 14,516.67 5,936.76 40.9
Program Operations (2,872,639.61) 2 1,740,300.00 4,612,939.61 265.1
Litigation Settlement - - - N/A
Furniture & Equipment - 4,166.67 4,166.67 100.0
Improvements - 5,000.00 5,000.00 100.0
Bad Debt Expense (166,491.02) 2 11,666.67 178,157.69 1,527.1
Total operating expenses (2,802,813.81) 3,285,983.33 6,088,797.14 185.3
Operating income (loss)16,416,655.95 7,560,766.67 8,855,889.28 117.1
Nonoperating revenues (expenses):
Interest Revenue 320,342.02 213,416.67 106,925.35 (50.1)
Other Miscellaneous Revenue 28.97 - 28.97 N/A
Loss on Refunding - - - N/A
Principal Expense - - - N/A
Interest Expense - (3,700,166.67) 3,700,166.67 (100.0)
Total nonoperating revenues (expenses)320,370.99 (3,486,750.00) 3,807,120.99 109.2
Transfers In - - - N/A
Transfers Out - (170,600.00) 170,600.00 (100.0)
Net income (loss) 16,737,026.94$ 3,903,416.67$ 12,833,610.27$ 328.8
1 Unaudited
YTD as of : YTD Variance
Actual1
68
19
JOINT AGENCY TRIP AND REVENUE STATISTICS
JOINT AGENCY TRAFFIC STATISTICS
MULTI AGENCY TRIP AND REVENUE STATISTICS
MONTH ENDING August 31, 2023
MTD Transactions by Agency
Transactions
Using Both
Segments
% Using Both
Segments Revenue
Westbound
OCTA 922,589 670,548 73%$2,705,862
RCTC 843,605 670,548 79%$4,315,488
Eastbound
OCTA 889,492 587,265 66%$3,121,672
RCTC 708,828 587,265 83%$2,919,906
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20
JOINT AGENCY PERFORMANCE MEASURES
REPORTING
REQUIREMENT
REPORTING
PERIOD
PERFORMANCE STANDARD AUGUST 2023
PERFORMANCE
Customer Service
Service Level /Speed of
Answer
Monthly 80% answered within 60 seconds 84% answered
within 60 seconds
Abandon Percentage Monthly 4 % < 1.6%
Customer Satisfaction Score Monthly 4.5 => 4.9
First Contact Resolution Monthly 85% of calls resolved on the first
contact
95%
Timeliness of Case
Resolution
Monthly 90% of cases resolved in one (1)
business day
99.1%
Monthly 98% of cases resolved within five
(5) business days
99.8%
Mail Performance
Processing Returned Mail Monthly Per business day in which 90% of
returned mail is processed within
three (3) business days
100%
Monthly Per business day in which 100%
of returned mail is processed
within five (5) Business Days
100%
Research and resolve
unidentified Payments
Monthly 100% of all unidentified payments
are completely and accurately
resolved within five (5) business
days
100%
Payment Processing Monthly Per business day in which 100% of
payments are processed within two
(2) business days
100%
Accounting
Customer Refunds
Processed
Monthly Per business day in which 100%
of all refunds are completely and
accurately issued within five (5)
business days
100%
JOINT AGENCY TRANSPONDER DISTRIBUTION
T ags % o f T o tal T ags % o f T o tal
Issued
To New Accounts 4,134 22.5% 1,868 21.5% 3,001 22.2%
Additional Tags to Existing Accounts 13,776 75.1% 6,606 76.1% 10,191 75.4%
Replacement Transponders 423 2.3% 210 2.4% 317 2.3%
Total Issued 18,333 8,684 13,509
6C TRANSPONDER DISTRIBUTION August-23 July-23 FY 2023-24
Average To-Date
70
21
At the end of August 2023, the 91 EL had 171,779 active customer accounts and 673,327
transponders classified as assigned.
Number of Accounts by FY
As of August 31, 2023
71
Orange County Transportation Authority
Riverside County Transportation Commission
Status Report
September 2023
As of September 30, 2023
ATTACHMENT 3
72
2
Table of Contents
Operations Overview OCTA ................................................................................................. 3
Traffic and Revenue Statistics for OCTA ............................................................................... 3
OCTA Traffic and Revenue Summary ................................................................................ 5
OCTA Peak-Hour Volumes .................................................................................................... 6
OCTA Eastbound Peak-Hour Volumes .................................................................................. 6
OCTA Westbound Peak-Hour Volumes ................................................................................. 7
OCTA Operational Highlights ................................................................................................ 8
Financial Highlights OCTA ..................................................................................................... 9
Operations Overview RCTC ................................................................................................ 10
Traffic and Revenue Statistics for RCTC ............................................................................. 10
RCTC Traffic and Revenue Summary .............................................................................. 12
RCTC Peak-Hour Volumes .................................................................................................. 13
RCTC Eastbound Peak-Hour Volumes ................................................................................ 13
RCTC Westbound Peak-Hour Volumes ............................................................................... 15
RCTC Operational Highlights .............................................................................................. 17
Financial Highlights RCTC ................................................................................................... 18
Joint Agency Trip and Revenue Statistics ............................................................................ 19
Joint Agency Traffic Statistics .............................................................................................. 19
Joint Agency Performance Measures .................................................................................. 20
Joint Agency Transponder Distribution ................................................................................ 20
73
3
OPERATIONS OVERVIEW OCTA
Total traffic volume on the 91 Express Lanes (91 EL) for September 2023 was 1,728,037.
This represents a daily average of 57,601 vehicles. This is a 5.1 percent increase in total
traffic volume from the same period last year, which totaled 1,643,906. Potential toll
revenue for September was $5,524,051, which represents an increase of 3.7 percent from
the prior year’s total of $5,327,998. Carpool percentage for September was 24.5 percent
as compared to the previous year’s rate of 22.8 percent.
Month-to-date (MTD) traffic and revenue data is summarized in the table below. The
following trip and revenue statistics tables represent all trips taken on the Orange County
Transportation Authority (OCTA) 91 EL and associated potential revenue for the month
of September 2023.
Current MTD as of September 30, 2023
Trips
SEP-23
MTD
Actual
SEP-22
MTD
Actual
Yr-to-Yr
%
Variance
Full Toll Lanes 1,305,022 1,268,631 2.9%
3+ Lanes 423,015 375,275 12.7%
Total Gross Trips 1,728,037 1,643,906 5.1%
Revenue
Full Toll Lanes $5,461,993 $5,266,765 3.7%
3+ Lanes $62,058 $61,233 1.3%
Total Gross Revenue $5,524,051 $5,327,998 3.7%
Average Revenue per Trip
Average Full Toll Lanes $4.19 $4.15 1.0%
Average 3+ Lanes $0.15 $0.16 (6.3%)
Average Gross Revenue $3.20 $3.24 (1.2%)
TRAFFIC AND REVENUE STATISTICS FOR OCTA
74
4
The 2024 fiscal year-to-date (YTD) traffic volume increased by 5.6 percent, and potential
toll revenue increased by 5.9 percent when compared with the same period the prior year.
YTD average revenue per trip is $3.16.
Fiscal YTD traffic and revenue data are summarized in the table below. The following trip
and revenue statistics tables represent all trips taken on the OCTA 91 EL and associated
potential revenue for the months of July 2023 through September 2023.
Fiscal Year (FY) 2023-24 YTD as of September 30, 2023
Trips
FY 2023-24
YTD Actual
(7/2023-9/2023)
FY 2022-23
YTD Actual
(7/2022-9/2022)
Yr-to-Yr
%
Variance
Full Toll Lanes 3,978,404 3,817,140 4.2%
3+ Lanes 1,320,390 1,199,235 10.1%
Total Gross Trips 5,298,794 5,016,375 5.6%
Revenue
Full Toll Lanes $16,535,646 $15,621,187 5.9%
3+ Lanes $191,410 $180,555 6.0%
Total Gross Revenue $16,727,055 $15,801,743 5.9%
Average Revenue per Trip
Average Full Toll Lanes $4.16 $4.09 1.7%
Average 3+ Lanes $0.14 $0.15 (6.7%)
Average Gross Revenue $3.16 $3.15 0.3%
75
5
OCTA Traffic and Revenue Summary
The chart below reflects the total trips breakdown between full toll trips and
high-occupancy vehicle (HOV3+) trips for FY 2023-24 on a monthly basis.
The chart below reflects the gross potential revenue breakdown between full toll trips
and HOV3+ trips for FY 2023-24 on a monthly basis.
76
6
OCTA PEAK -HOUR VOLUMES
Peak-hour traffic in the eastbound and westbound directions reached or exceeded
90 percent of defined capacity 13 times during the month of September 2023. As
demonstrated on the next chart, westbound peak-hour traffic volumes top out at
99 percent of defined capacity.
OCTA EASTBOUND PEAK -HOUR VOLUMES
EASTBOUND WEEKDAY PEAK VOLUME:
PM Time Price HOV Vol. Cap. Price HOV Vol. Cap. Price HOV Vol. Cap. Price HOV Vol. Cap. Price HOV Vol. Cap.
1400 - 1500 $8.85 538 2,847 84%
1500 - 1600 $8.40 626 2,835 83%
1600 - 1700 $6.45 617 2,744 81%
1700 - 1800 $7.15 610 2,770 81%
1800 - 1900 $7.15 689 2,550 75%
1900 - 2000 $6.65 696 2,206 65%
PM Time Price HOV Vol. Cap. Price HOV Vol. Cap. Price HOV Vol. Cap. Price HOV Vol. Cap. Price HOV Vol. Cap.
1400 - 1500 $4.90 461 1,197 35%$5.60 444 2,951 87%$5.60 450 3,048 90%$8.20 482 3,053 90%$8.85 505 2,943 87%
1500 - 1600 $4.90 434 1,109 33%$5.90 480 2,970 87%$7.90 454 2,781 82%$7.90 489 2,808 83%$8.40 498 2,805 83%
1600 - 1700 $4.90 458 1,085 32%$4.75 491 3,001 88%$6.90 515 3,057 90%$7.40 447 2,784 82%$6.45 502 2,878 85%
1700 - 1800 $4.90 456 1,031 30%$5.05 472 3,011 89%$5.70 484 2,840 84%$7.10 463 2,861 84%$7.15 544 2,909 86%
1800 - 1900 $4.90 511 1,121 33%$4.25 601 3,057 90%$4.25 543 2,994 88%$4.15 524 2,810 83%$7.15 597 2,492 73%
1900 - 2000 $4.90 572 1,157 34%$4.15 492 2,190 64%$4.15 614 2,673 79%$6.10 653 2,819 83%$6.65 548 2,071 61%
PM Time Price HOV Vol. Cap. Price HOV Vol. Cap. Price HOV Vol. Cap. Price HOV Vol. Cap. Price HOV Vol. Cap.
1400 - 1500 $5.60 451 2,747 81%$5.60 434 2,933 86%$5.60 445 2,996 88%$8.20 470 2,933 86%$8.85 462 2,829 83%
1500 - 1600 $5.95 495 2,984 88%$5.90 531 2,979 88%$7.90 492 2,974 87%$7.90 524 3,011 89%$8.40 560 2,892 85%
1600 - 1700 $5.25 463 2,986 88%$4.75 423 2,852 84%$6.90 455 2,828 83%$7.40 464 2,813 83%$6.45 508 2,685 79%
1700 - 1800 $5.10 520 3,077 91%$5.05 455 2,801 82%$5.70 430 2,856 84%$7.10 452 2,777 82%$7.15 575 2,794 82%
1800 - 1900 $5.95 540 2,785 82%$4.25 516 2,795 82%$4.25 547 2,777 82%$4.15 505 2,785 82%$7.15 670 2,764 81%
1900 - 2000 $4.15 437 1,775 52%$4.15 640 2,851 84%$4.15 625 2,852 84%$6.10 654 2,768 81%$6.65 682 2,536 75%
PM Time Price HOV Vol. Cap. Price HOV Vol. Cap. Price HOV Vol. Cap. Price HOV Vol. Cap. Price HOV Vol. Cap.
1400 - 1500 $5.60 445 2,944 87%$5.60 408 2,947 87%$5.60 462 3,033 89%$8.20 470 2,978 88%$8.85 492 2,927 86%
1500 - 1600 $5.95 500 2,730 80%$5.90 497 2,856 84%$7.90 472 2,914 86%$7.90 520 2,905 85%$8.40 615 3,147 93%
1600 - 1700 $5.25 401 2,294 67%$4.75 390 2,384 70%$6.90 472 2,921 86%$7.40 502 2,916 86%$6.45 561 2,917 86%
1700 - 1800 $5.10 455 2,925 86%$5.05 395 2,221 65%$5.70 431 2,880 85%$7.10 454 2,888 85%$7.15 510 2,895 85%
1800 - 1900 $5.95 623 3,024 89%$4.25 520 2,808 83%$4.25 584 3,014 89%$4.15 570 2,832 83%$7.15 632 2,645 78%
1900 - 2000 $4.15 507 2,078 61%$4.15 667 2,890 85%$4.15 647 2,700 79%$6.10 636 2,759 81%$6.65 626 2,173 64%
PM Time Price HOV Vol. Cap. Price HOV Vol. Cap. Price HOV Vol. Cap. Price HOV Vol. Cap. Price HOV Vol. Cap.
1400 - 1500 $5.60 461 2,767 81%$5.60 445 2,861 84%$5.60 494 3,014 89%$8.20 471 2,881 85%$8.85 540 3,005 88%
1500 - 1600 $5.95 509 2,964 87%$5.90 507 2,986 88%$7.90 478 2,976 88%$7.90 490 2,785 82%$8.40 532 2,857 84%
1600 - 1700 $5.25 445 2,885 85%$4.75 411 2,677 79%$6.90 466 2,843 84%$7.40 460 2,887 85%$6.45 570 2,936 86%
1700 - 1800 $5.10 471 2,785 82%$5.05 502 2,880 85%$5.70 473 2,916 86%$7.10 473 2,797 82%$7.15 549 2,852 84%
1800 - 1900 $5.95 594 2,709 80%$4.25 507 2,714 80%$4.25 612 3,028 89%$4.15 553 2,795 82%$7.15 637 2,731 80%
1900 - 2000 $4.15 530 2,079 61%$4.15 706 2,978 88%$4.15 657 2,776 82%$6.10 685 2,728 80%$6.65 636 2,369 70%
Thursday 08/31/23 Friday 09/01/23
Monday 09/04/23 Tuesday 09/05/23 Wednesday 09/06/23
Monday 08/28/23 Tuesday 08/29/23 Wednesday 08/30/23
Thursday 09/07/23 Friday 09/08/23
Monday 09/11/23 Tuesday 09/12/23 Wednesday 09/13/23 Thursday 09/14/23 Friday 09/15/23
Monday 09/18/23 Tuesday 09/19/23 Wednesday 09/20/23 Thursday 09/21/23 Friday 09/22/23
Monday 09/25/23 Tuesday 09/26/23 Wednesday 09/27/23 Thursday 09/28/23 Friday 09/29/23
77
7
OCTA WESTBOUND PEAK -HOUR VOLUMES
WESTBOUND WEEKDAY PEAK VOLUME:
AM Time Price HOV Vol. Cap. Price HOV Vol. Cap. Price HOV Vol. Cap. Price HOV Vol. Cap. Price HOV Vol. Cap.
0400 - 0500 $3.35 406 1,177 35%
0500 - 0600 $5.15 597 2,225 65%
0600 - 0700 $5.40 617 2,547 75%
0700 - 0800 $5.95 524 2,455 72%
0800 - 0900 $5.40 301 2,062 61%
0900 - 1000 $4.50 341 2,222 65%
AM Time Price HOV Vol. Cap. Price HOV Vol. Cap. Price HOV Vol. Cap. Price HOV Vol. Cap. Price HOV Vol. Cap.
0400 - 0500 $1.85 55 119 4%$3.35 479 1,417 42%$3.35 460 1,395 41%$3.35 486 1,444 42%$3.35 400 1,242 37%
0500 - 0600 $1.85 91 213 6%$5.40 821 2,951 87%$5.40 841 2,946 87%$5.40 792 2,667 78%$5.15 746 2,547 75%
0600 - 0700 $2.80 77 253 7%$5.60 586 2,536 75%$5.60 636 2,846 84%$5.60 539 2,357 69%$5.40 653 2,866 84%
0700 - 0800 $2.80 136 366 11%$6.15 668 2,922 86%$6.15 654 3,009 89%$6.15 668 3,022 89%$5.95 514 2,556 75%
0800 - 0900 $2.80 254 666 20%$5.60 342 2,676 79%$5.60 390 2,887 85%$5.60 412 2,993 88%$5.40 276 2,445 72%
0900 - 1000 $4.00 482 1,183 35%$4.50 356 2,973 87%$4.50 353 3,135 92%$4.50 378 2,920 86%$4.50 326 2,200 65%
AM Time Price HOV Vol. Cap. Price HOV Vol. Cap. Price HOV Vol. Cap. Price HOV Vol. Cap. Price HOV Vol. Cap.
0400 - 0500 $3.35 485 1,346 40%$3.35 532 1,491 44%$3.35 534 1,410 41%$3.35 494 1,350 40%$3.35 389 1,137 33%
0500 - 0600 $5.40 774 2,737 81%$5.40 862 2,937 86%$5.40 871 2,935 86%$5.40 734 2,414 71%$5.15 752 2,553 75%
0600 - 0700 $5.60 726 3,014 89%$5.60 738 3,088 91%$5.60 646 2,882 85%$5.60 499 2,023 60%$5.40 662 2,750 81%
0700 - 0800 $6.15 650 2,969 87%$6.15 666 3,039 89%$6.15 643 3,031 89%$6.15 796 3,367 99%$5.95 500 2,431 72%
0800 - 0900 $5.60 365 2,697 79%$5.60 325 2,793 82%$5.60 405 2,877 85%$5.60 427 3,024 89%$5.40 326 2,391 70%
0900 - 1000 $4.50 289 2,317 68%$4.50 299 2,211 65%$4.50 311 2,590 76%$4.50 349 2,737 81%$4.50 301 2,012 59%
AM Time Price HOV Vol. Cap. Price HOV Vol. Cap. Price HOV Vol. Cap. Price HOV Vol. Cap. Price HOV Vol. Cap.
0400 - 0500 $3.35 459 1,327 39%$3.35 456 1,262 37%$3.35 484 1,348 40%$3.35 497 1,348 40%$3.35 396 1,159 34%
0500 - 0600 $5.40 833 2,928 86%$5.40 879 2,909 86%$5.40 898 3,024 89%$5.40 869 3,004 88%$5.15 786 2,555 75%
0600 - 0700 $5.60 733 2,939 86%$5.60 721 3,089 91%$5.60 753 3,215 95%$5.60 696 2,992 88%$5.40 668 2,678 79%
0700 - 0800 $6.15 678 3,009 89%$6.15 644 3,018 89%$6.15 666 3,045 90%$6.15 655 3,005 88%$5.95 477 2,400 71%
0800 - 0900 $5.60 332 2,584 76%$5.60 356 2,793 82%$5.60 391 2,853 84%$5.60 387 2,751 81%$5.40 342 2,185 64%
0900 - 1000 $4.50 299 2,397 71%$4.50 352 2,700 79%$4.50 366 2,564 75%$4.50 321 2,446 72%$4.50 358 2,090 61%
AM Time Price HOV Vol. Cap. Price HOV Vol. Cap. Price HOV Vol. Cap. Price HOV Vol. Cap. Price HOV Vol. Cap.
0400 - 0500 $3.35 455 1,330 39%$3.35 483 1,374 40%$3.35 510 1,387 41%$3.35 499 1,377 41%$3.35 372 1,157 34%
0500 - 0600 $5.40 785 2,821 83%$5.40 845 2,906 85%$5.40 863 2,903 85%$5.40 862 2,928 86%$5.15 695 2,522 74%
0600 - 0700 $5.60 720 2,950 87%$5.60 768 3,124 92%$5.60 738 3,013 89%$5.60 703 2,987 88%$5.40 569 2,295 68%
0700 - 0800 $6.15 630 2,850 84%$6.15 689 2,982 88%$6.15 617 2,789 82%$6.15 681 2,913 86%$5.95 114 434 13%
0800 - 0900 $5.60 357 2,556 75%$5.60 421 2,841 84%$5.60 403 2,866 84%$5.60 383 2,802 82%$5.40 476 3,107 91%
0900 - 1000 $4.50 335 2,331 69%$4.50 347 2,670 79%$4.50 359 2,781 82%$4.50 320 2,600 76%$4.50 331 2,413 71%
Monday 08/28/23 Tuesday 08/29/23 Wednesday 08/30/23 Thursday 08/31/23 Friday 09/01/23
Monday 09/04/23 Tuesday 09/05/23 Wednesday 09/06/23 Thursday 09/07/23 Friday 09/08/23
Monday 09/11/23 Tuesday 09/12/23 Wednesday
Monday 09/18/23 Tuesday 09/19/23 Wednesday
09/27/23
Thursday 09/14/23 Friday 09/15/23
09/20/23
Thursday 09/28/23 Friday 09/29/23
Thursday 09/21/23 Friday 09/22/23
09/13/23
Monday 09/25/23 Tuesday 09/26/23 Wednesday
78
8
On-Road Operations
OCTA Freeway Service Patrol responded to 83 calls during the month of September. Of
those calls, 29 were to assist disabled vehicles, two were to remove debris, 24 were to
tow vehicles, and 28 were to aid motorists in the 91 EL.
OCTA OPERATIONAL HIGHLIGHTS
79
9
FINANCIAL HIGHLIGHTS OCTA
80
10
OPERATIONS OVERVIEW RCTC
Trips
SEP-23
MTD
Actual
Stantec
MTD
Projected
#
Variance
%
Variance
SEP-22
MTD
Actual
Yr-to-Yr
%
Variance
Full Toll Lanes 1,096,764 919,429 177,335 19.3%1,062,709 3.2%
3+ Lanes 346,699 343,429 3,270 1.0%292,699 18.4%
Total Gross Trips 1,443,463 1,262,857 180,606 14.3%1,355,408 6.5%
Revenue
Full Toll Lanes $6,530,575 $4,612,571 $1,918,004 41.6%$5,511,833 18.5%
3+ Lanes $56,931 $0 $56,931 $48,479 17.4%
Total Gross Revenue $6,587,506 $4,612,571 $1,974,934 42.8%$5,560,312 18.5%
Average Revenue per Trip
Average Full Toll Lanes $5.95 $5.02 $0.93 18.6%$5.19 14.7%
Average 3+ Lanes $0.16 $0.00 $0.16 $0.17 (3.4%)
Average Gross Revenue $4.56 $3.65 $0.91 25.0%$4.10 11.3%
TRAFFIC AND REVENUE STATISTICS FOR RCTC
Total traffic volume on the 91 EL for September 2023 was 1,443,463. This represents a
daily average of 48,115 vehicles. This is a 6.5 percent increase in gross trips from the
same period last year, which totaled 1,355,408. Potential toll revenue for September
was $6,587,506, which represents an increase of 18.5 percent from the prior year’s
total of $5,560,312. Carpool percentage for September was 24 percent as compared to
the previous year’s rate of 21.6 percent.
MTD traffic and revenue data is summarized in the table below. The following trip and
revenue statistics tables represent all trips taken on the Riverside County Transportation
Commission (RCTC) 91 EL and associated potential revenue for the month of
September 2023.
Current MTD as of September 30, 2023
81
11
The 2024 fiscal YTD traffic volume increased by seven percent, and potential toll revenue
increased by 22.2 percent when compared with the same period the prior year. YTD
average revenue per trip is $4.52.
Fiscal YTD traffic and revenue data are summarized in the table below. The following trip
and revenue statistics tables represent all trips taken on the RCTC 91 EL and associated
potential revenue for the months of July 2023 through September 2023.
FY 2023-24 YTD as of September 30, 2023
Trips
FY 2023-24
YTD Actual
(7/2023-9/2023)
Stantec
YTD
Projected
#
Variance
%
Variance
FY 2022-23
YTD Actual
(7/2022-9/2022)
Yr-to-Yr
%
Variance
Full Toll Lanes 3,406,507 2,833,571 572,936 20.2%3,250,905 4.8%
3+ Lanes 1,107,700 1,052,714 54,986 5.2%967,392 14.5%
Total Gross Trips 4,514,207 3,886,286 627,921 16.2%4,218,297 7.0%
Revenue
Full Toll Lanes $20,237,172 $14,165,000 $6,072,172 42.9%$16,568,401 22.1%
3+ Lanes $180,560 $0 $180,560 $141,913 27.2%
Total Gross Revenue $20,417,732 $14,165,000 $6,252,732 44.1%$16,710,314 22.2%
Average Revenue per Trip
Average Full Toll Lanes $5.94 $5.00 $0.94 18.8%$5.10 16.5%
Average 3+ Lanes $0.16 $0.00 $0.16 $0.15 6.7%
Average Gross Revenue $4.52 $3.64 $0.88 24.2%$3.96 14.1%
82
12
RCTC Traffic and Revenue Summary
The chart below reflects the total trips broken down between full toll lanes and HOV3+
lanes for FY 2023-24 on a monthly basis.
The chart below reflects the gross potential revenue breakdown between full toll lanes
and HOV3+ lanes for FY 2023-24 on a monthly basis.
83
13
RCTC PEAK -HOUR VOLUMES
In September, no toll rates were adjusted. RCTC evaluates traffic volumes for
peak-period hours and adjusts rates according to the toll rate policy.
RCTC EASTBOUND PEAK -HOUR VOLUMES
Eastbound PM Peak - County Line to McKinley
PM Time Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS
1400 - 1500 $27.90 361 1,160 1,521 F
1500 - 1600 $27.60 382 997 1,379 F
1600 - 1700 $18.40 352 919 1,271 E
1700 - 1800 $8.95 333 1,006 1,339 F
1800 - 1900 $6.00 361 954 1,315 F
1900 - 2000 $4.75 338 826 1,164 D
PM Time Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS
1400 - 1500 $2.55 209 366 575 B $7.80 221 1,041 1,262 E $11.30 238 1,081 1,319 F $16.20 223 1,101 1,324 F $27.90 268 1,040 1,308 F
1500 - 1600 $2.55 212 328 540 B $10.10 277 979 1,256 E $14.25 261 950 1,211 E $18.40 264 969 1,233 E $27.60 281 912 1,193 D
1600 - 1700 $2.55 228 304 532 B $7.80 217 1,033 1,250 E $7.80 226 1,047 1,273 E $10.05 229 964 1,193 D $18.40 274 1,015 1,289 E
1700 - 1800 $2.55 216 301 517 B $6.00 200 1,024 1,224 E $6.00 228 946 1,174 D $7.80 236 988 1,224 E $8.95 291 1,002 1,293 E
1800 - 1900 $2.55 218 282 500 B $6.00 259 1,007 1,266 E $6.00 259 895 1,154 D $6.00 286 907 1,193 D $6.00 290 905 1,195 D
1900 - 2000 $2.55 262 268 530 B $4.75 237 770 1,007 D $4.75 288 891 1,179 D $6.00 301 861 1,162 D $6.00 273 747 1,020 D
PM Time Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS
1400 - 1500 $6.00 215 981 1,196 D $7.80 209 1,041 1,250 E $11.30 218 1,058 1,276 E $16.20 230 998 1,228 E $27.90 294 1,053 1,347 F
1500 - 1600 $7.80 231 1,043 1,274 E $10.10 273 989 1,262 E $14.25 262 982 1,244 E $18.40 300 996 1,296 E $27.60 306 938 1,244 E
1600 - 1700 $6.00 192 1,061 1,253 E $7.80 195 1,030 1,225 E $7.80 239 1,013 1,252 E $10.05 239 961 1,200 D $18.40 281 931 1,212 E
1700 - 1800 $6.00 225 918 1,143 D $6.00 216 899 1,115 D $6.00 224 948 1,172 D $7.80 233 978 1,211 E $8.95 283 993 1,276 E
1800 - 1900 $6.00 263 844 1,107 D $6.00 268 877 1,145 D $6.00 264 848 1,112 D $6.00 224 968 1,192 D $6.00 323 997 1,320 F
1900 - 2000 $2.55 195 578 773 B $4.75 247 844 1,091 D $4.75 305 934 1,239 E $6.00 272 952 1,224 E $6.00 321 954 1,275 E
PM Time Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS
1400 - 1500 $6.00 228 1,080 1,308 F $7.80 195 1,072 1,267 E $11.30 220 1,092 1,312 F $16.20 228 1,144 1,372 F $27.90 324 1,073 1,397 F
1500 - 1600 $7.80 245 976 1,221 E $10.10 260 923 1,183 D $14.25 277 1,037 1,314 F $18.40 281 939 1,220 E $27.60 313 986 1,299 E
1600 - 1700 $6.00 187 863 1,050 D $7.80 211 953 1,164 D $7.80 240 1,023 1,263 E $10.05 267 989 1,256 E $18.40 278 1,008 1,286 E
1700 - 1800 $6.00 241 976 1,217 E $6.00 224 841 1,065 D $6.00 240 951 1,191 D $7.80 227 1,063 1,290 E $8.95 286 990 1,276 E
1800 - 1900 $6.00 295 919 1,214 E $6.00 269 924 1,193 D $6.00 315 941 1,256 E $6.00 282 895 1,177 D $6.00 341 968 1,309 F
1900 - 2000 $2.55 228 673 901 C $4.75 288 870 1,158 D $4.75 275 913 1,188 D $6.00 291 861 1,152 D $6.00 366 896 1,262 E
PM Time Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS
1400 - 1500 $6.00 239 979 1,218 E $7.80 189 916 1,105 D $11.30 236 1,045 1,281 E $16.20 239 1,015 1,254 E $27.90 312 1,071 1,383 F
1500 - 1600 $7.80 269 1,028 1,297 E $10.10 259 1,022 1,281 E $14.25 257 1,004 1,261 E $18.40 247 1,019 1,266 E $27.60 323 1,026 1,349 F
1600 - 1700 $6.00 219 990 1,209 E $7.80 238 917 1,155 D $7.80 231 1,026 1,257 E $10.05 244 1,040 1,284 E $18.40 276 917 1,193 D
1700 - 1800 $6.00 239 860 1,099 D $6.00 249 913 1,162 D $6.00 254 899 1,153 D $7.80 235 921 1,156 D $8.95 271 1,008 1,279 E
1800 - 1900 $6.00 260 810 1,070 D $6.00 257 841 1,098 D $6.00 297 915 1,212 E $6.00 282 914 1,196 D $6.00 326 969 1,295 E
1900 - 2000 $2.55 260 710 970 C $4.75 280 937 1,217 E $4.75 298 891 1,189 D $6.00 287 925 1,212 E $6.00 277 927 1,204 E
Friday 09/01/23Monday
Monday 09/04/23 Tuesday 09/05/23 Wednesday 09/06/23
Wednesday 08/30/2308/28/23 Tuesday 08/29/23
Thursday
Monday
Monday 09/18/23 Tuesday 09/19/23
09/25/23 Tuesday 09/26/23 Wednesday 09/27/23
Wednesday
09/29/23
Thursday 09/14/23 Friday 09/15/23
09/07/23 Friday 09/08/23
Thursday 08/31/23
09/11/23 Tuesday 09/12/23
Thursday 09/28/23
09/13/23
Wednesday 09/20/23 Thursday 09/21/23 Friday 09/22/23
FridayMonday
84
14
Eastbound PM Peak - County Line to 15 SB Ontario
PM Time Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS
1400 - 1500 $6.00 141 646 787 B
1500 - 1600 $6.00 169 621 790 B
1600 - 1700 $3.35 137 555 692 B
1700 - 1800 $3.35 171 604 775 B
1800 - 1900 $3.35 190 617 807 C
1900 - 2000 $3.35 188 508 696 B
PM Time Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS
1400 - 1500 $2.20 144 210 354 A $6.00 117 725 842 C $6.00 116 822 938 C $6.00 123 738 861 C $6.00 130 670 800 B
1500 - 1600 $2.20 129 211 340 A $6.00 152 683 835 C $6.00 123 706 829 C $6.00 137 658 795 B $6.00 128 605 733 B
1600 - 1700 $2.20 131 191 322 A $6.00 124 661 785 B $6.00 115 684 799 B $3.35 126 679 805 C $3.35 132 596 728 B
1700 - 1800 $2.20 136 165 301 A $3.35 135 617 752 B $3.35 142 631 773 B $3.35 125 603 728 B $3.35 156 591 747 B
1800 - 1900 $2.20 134 184 318 A $3.35 140 681 821 C $3.35 136 646 782 B $3.35 138 607 745 B $3.35 174 544 718 B
1900 - 2000 $2.20 155 191 346 A $3.35 151 557 708 B $3.35 161 584 745 B $3.35 184 666 850 C $3.35 156 460 616 B
PM Time Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS
1400 - 1500 $6.00 125 649 774 B $6.00 152 808 960 C $6.00 135 759 894 C $6.00 139 760 899 C $6.00 123 679 802 C
1500 - 1600 $6.00 125 712 837 C $6.00 150 704 854 C $6.00 124 687 811 C $6.00 127 712 839 C $6.00 157 654 811 C
1600 - 1700 $3.35 114 693 807 C $6.00 115 610 725 B $6.00 124 652 776 B $3.35 105 623 728 B $3.35 129 557 686 B
1700 - 1800 $3.35 151 613 764 B $3.35 127 610 737 B $3.35 113 600 713 B $3.35 128 563 691 B $3.35 140 647 787 B
1800 - 1900 $3.35 150 587 737 B $3.35 144 601 745 B $3.35 131 627 758 B $3.35 129 638 767 B $3.35 153 559 712 B
1900 - 2000 $3.35 116 397 513 B $3.35 154 636 790 B $3.35 188 635 823 C $3.35 181 673 854 C $3.35 179 573 752 B
PM Time Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS
1400 - 1500 $6.00 131 754 885 C $6.00 109 732 841 C $6.00 135 806 941 C $6.00 150 721 871 C $6.00 145 675 820 C
1500 - 1600 $6.00 148 629 777 B $6.00 144 671 815 C $6.00 141 687 828 C $6.00 146 654 800 B $6.00 161 708 869 C
1600 - 1700 $3.35 104 553 657 B $6.00 119 613 732 B $6.00 137 673 810 C $3.35 129 670 799 B $3.35 182 628 810 C
1700 - 1800 $3.35 129 632 761 B $3.35 100 541 641 B $3.35 124 648 772 B $3.35 117 679 796 B $3.35 105 390 495 B
1800 - 1900 $3.35 149 686 835 C $3.35 147 670 817 C $3.35 133 654 787 B $3.35 162 634 796 B $3.35 213 591 804 C
1900 - 2000 $3.35 150 489 639 B $3.35 182 631 813 C $3.35 202 616 818 C $3.35 152 641 793 B $3.35 207 498 705 B
PM Time Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS
1400 - 1500 $6.00 143 733 876 C $6.00 120 603 723 B $6.00 144 765 909 C $6.00 130 718 848 C $6.00 146 683 829 C
1500 - 1600 $6.00 132 690 822 C $6.00 126 706 832 C $6.00 137 693 830 C $6.00 128 679 807 C $6.00 158 653 811 C
1600 - 1700 $3.35 127 675 802 C $6.00 115 592 707 B $6.00 116 651 767 B $3.35 133 709 842 C $3.35 157 595 752 B
1700 - 1800 $3.35 141 626 767 B $3.35 135 647 782 B $3.35 137 631 768 B $3.35 138 656 794 B $3.35 150 698 848 C
1800 - 1900 $3.35 150 562 712 B $3.35 137 631 768 B $3.35 162 676 838 C $3.35 162 601 763 B $3.35 175 568 743 B
1900 - 2000 $3.35 161 452 613 B $3.35 175 671 846 C $3.35 196 601 797 B $3.35 181 606 787 B $3.35 177 552 729 B
09/01/23Monday08/28/23 Tuesday 08/29/23 Wednesday 08/30/23 Thursday 08/31/23 Friday
Monday 09/11/23 Tuesday 09/12/23 Wednesday 09/13/23
Wednesday 09/06/23 Thursday 09/07/23 Friday 09/08/23Monday09/04/23 Tuesday 09/05/23
Wednesday 09/27/23 Thursday 09/28/23 Friday 09/29/23Monday09/25/23 Tuesday 09/26/23
Monday 09/18/23 Tuesday 09/19/23 Wednesday 09/20/23 Thursday 09/21/23 Friday 09/22/23
Thursday 09/14/23 Friday 09/15/23
85
15
RCTC WESTBOUND PEAK -HOUR VOLUMES
Westbound AM Peak - McKinley to County Line
AM Time Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS
0400 - 0500 $2.55 227 425 652 B
0500 - 0600 $7.80 391 860 1,251 E
0600 - 0700 $13.15 376 1,027 1,403 F
0700 - 0800 $8.85 309 967 1,276 E
0800 - 0900 $6.00 198 827 1,025 D
0900 - 1000 $4.75 184 783 967 C
AM Time Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS
0400 - 0500 $1.75 17 26 43 A $2.55 259 497 756 B $2.55 245 517 762 B $2.55 274 539 813 C $2.55 240 412 652 B
0500 - 0600 $1.75 26 58 84 A $15.05 479 1,089 1,568 F $15.05 397 1,201 1,598 F $13.50 465 1,086 1,551 F $7.80 428 1,014 1,442 F
0600 - 0700 $1.75 32 51 83 A $21.80 421 1,220 1,641 F $21.80 374 1,229 1,603 F $20.65 369 977 1,346 E $13.15 396 1,236 1,632 F
0700 - 0800 $1.75 76 106 182 A $20.45 446 1,178 1,624 F $20.45 389 1,279 1,668 F $19.35 617 1,622 2,239 F $8.85 348 1,105 1,453 F
0800 - 0900 $1.75 160 211 371 A $11.90 268 1,336 1,604 F $12.25 273 1,384 1,657 F $11.10 260 1,407 1,667 F $6.00 180 1,064 1,244 E
0900 - 1000 $1.75 295 436 731 B $7.80 262 1,488 1,750 F $7.80 215 1,522 1,737 F $7.80 249 1,324 1,573 F $4.75 179 850 1,029 D
AM Time Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS
0400 - 0500 $2.55 279 431 710 B $2.55 280 492 772 B $2.55 282 472 754 B $2.55 272 492 764 B $2.55 226 447 673 B
0500 - 0600 $11.65 450 1,041 1,491 F $15.05 520 1,054 1,574 F $15.05 503 1,098 1,601 F $13.50 400 873 1,273 E $7.80 429 1,000 1,429 F
0600 - 0700 $20.65 447 1,175 1,622 F $21.80 460 1,236 1,696 F $21.80 419 1,156 1,575 F $20.65 437 1,267 1,704 F $13.15 419 1,084 1,503 F
0700 - 0800 $18.10 416 1,213 1,629 F $20.45 458 1,277 1,735 F $20.45 432 1,183 1,615 F $19.35 569 1,447 2,016 F $8.85 352 1,064 1,416 F
0800 - 0900 $10.35 231 1,257 1,488 F $11.90 235 1,353 1,588 F $12.25 273 1,388 1,661 F $11.10 275 1,400 1,675 F $6.00 198 985 1,183 D
0900 - 1000 $6.00 168 952 1,120 D $7.80 192 1,251 1,443 F $7.80 177 1,168 1,345 E $7.80 188 1,175 1,363 F $4.75 149 792 941 C
AM Time Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS
0400 - 0500 $2.55 238 470 708 B $2.55 228 412 640 B $2.55 258 469 727 B $2.55 246 472 718 B $2.55 233 435 668 B
0500 - 0600 $11.65 505 1,097 1,602 F $15.05 528 1,062 1,590 F $15.05 525 1,021 1,546 F $13.50 487 1,133 1,620 F $7.80 443 974 1,417 F
0600 - 0700 $20.65 445 1,151 1,596 F $21.80 467 1,199 1,666 F $21.80 473 1,244 1,717 F $20.65 467 1,169 1,636 F $13.15 416 1,071 1,487 F
0700 - 0800 $18.10 461 1,246 1,707 F $20.45 430 1,304 1,734 F $20.45 436 1,310 1,746 F $19.35 427 1,312 1,739 F $8.85 309 982 1,291 E
0800 - 0900 $10.35 238 1,208 1,446 F $11.90 238 1,295 1,533 F $12.25 273 1,416 1,689 F $11.10 252 1,219 1,471 F $6.00 153 928 1,081 D
0900 - 1000 $6.00 160 898 1,058 D $7.80 168 1,104 1,272 E $7.80 175 1,037 1,212 E $7.80 214 1,024 1,238 E $4.75 120 813 933 C
AM Time Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS
0400 - 0500 $2.55 242 458 700 B $2.55 248 477 725 B $2.55 258 490 748 B $2.55 257 499 756 B $2.55 165 518 683 B
0500 - 0600 $11.65 447 1,049 1,496 F $15.05 473 1,030 1,503 F $15.05 515 1,077 1,592 F $13.50 496 1,066 1,562 F $7.80 322 1,070 1,392 F
0600 - 0700 $20.65 441 1,172 1,613 F $21.80 160 489 649 B $21.80 471 1,178 1,649 F $20.65 451 1,184 1,635 F $13.15 344 1,112 1,456 F
0700 - 0800 $18.10 403 1,243 1,646 F $20.45 50 250 300 A $20.45 426 1,237 1,663 F $19.35 470 1,258 1,728 F $8.85 286 1,172 1,458 F
0800 - 0900 $10.35 236 1,231 1,467 F $11.90 94 455 549 B $12.25 288 1,325 1,613 F $11.10 264 1,254 1,518 F $6.00 271 1,231 1,502 F
0900 - 1000 $6.00 172 1,051 1,223 E $7.80 40 196 236 A $7.80 207 1,218 1,425 F $7.80 205 1,167 1,372 F $4.75 174 983 1,157 D
Friday 09/01/23Monday
Monday 09/04/23 Tuesday 09/05/23 Wednesday 09/06/23
Wednesday 08/30/2308/28/23 Tuesday 08/29/23
Thursday
Monday
Monday 09/18/23 Tuesday 09/19/23
09/25/23 Tuesday 09/26/23 Wednesday 09/27/23
Wednesday
09/29/23
Thursday 09/14/23 Friday 09/15/23
09/07/23 Friday 09/08/23
Thursday 08/31/23
09/11/23 Tuesday 09/12/23
Thursday 09/28/23
09/13/23
Wednesday 09/20/23 Thursday 09/21/23 Friday 09/22/23
FridayMonday
86
16
Westbound AM Peak - I-15 North to County Line
AM Time Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS
0400 - 0500 $3.35 121 420 541 B
0500 - 0600 $7.75 238 799 1,037 D
0600 - 0700 $7.75 244 870 1,114 D
0700 - 0800 $7.75 177 834 1,011 D
0800 - 0900 $6.00 118 804 922 C
0900 - 1000 $6.00 119 718 837 C
AM Time Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS
0400 - 0500 $2.20 29 48 77 A $3.35 212 519 731 B $3.35 214 526 740 B $3.35 201 520 721 B $3.35 149 464 613 B
0500 - 0600 $2.20 37 58 95 A $10.00 307 1,064 1,371 E $10.00 223 1,196 1,419 F $10.00 328 1,089 1,417 F $7.75 274 925 1,199 D
0600 - 0700 $2.20 31 100 131 A $12.70 290 1,299 1,589 F $12.70 287 1,232 1,519 F $13.05 105 411 516 B $7.75 262 1,041 1,303 E
0700 - 0800 $2.20 48 98 146 A $11.15 272 1,094 1,366 E $11.15 198 1,275 1,473 F $10.00 172 956 1,128 D $7.75 150 924 1,074 D
0800 - 0900 $2.20 86 174 260 A $10.00 170 1,198 1,368 E $10.00 187 1,223 1,410 F $7.75 190 1,144 1,334 E $6.00 146 917 1,063 D
0900 - 1000 $2.20 138 276 414 B $7.75 154 943 1,097 D $6.00 135 1,097 1,232 E $6.00 141 947 1,088 D $6.00 127 778 905 C
AM Time Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS
0400 - 0500 $3.35 175 521 696 B $3.35 205 520 725 B $3.35 192 539 731 B $3.35 195 485 680 B $3.35 150 418 568 B
0500 - 0600 $10.00 309 1,037 1,346 E $10.00 313 1,113 1,426 F $10.00 317 1,084 1,401 F $10.00 225 793 1,018 D $7.75 285 934 1,219 E
0600 - 0700 $12.30 314 1,175 1,489 F $12.70 312 1,299 1,611 F $12.70 326 1,243 1,569 F $13.05 54 154 208 A $7.75 242 967 1,209 E
0700 - 0800 $10.00 225 1,133 1,358 E $11.15 230 1,164 1,394 E $11.15 219 1,215 1,434 F $10.00 221 1,170 1,391 E $7.75 162 828 990 C
0800 - 0900 $7.75 182 1,141 1,323 E $10.00 146 1,149 1,295 E $10.00 176 1,246 1,422 F $7.75 162 1,192 1,354 E $6.00 150 914 1,064 D
0900 - 1000 $6.00 110 760 870 C $7.75 138 974 1,112 D $6.00 108 879 987 C $6.00 121 950 1,071 D $6.00 127 712 839 C
AM Time Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS
0400 - 0500 $3.35 212 538 750 B $3.35 209 508 717 B $3.35 197 493 690 B $3.35 219 502 721 B $3.35 171 435 606 B
0500 - 0600 $10.00 314 1,077 1,391 E $10.00 313 1,132 1,445 F $10.00 345 1,120 1,465 F $10.00 327 1,112 1,439 F $7.75 279 900 1,179 D
0600 - 0700 $12.30 330 1,127 1,457 F $12.70 325 1,229 1,554 F $12.70 307 1,192 1,499 F $13.05 324 1,162 1,486 F $7.75 256 920 1,176 D
0700 - 0800 $10.00 211 1,061 1,272 E $11.15 211 1,152 1,363 E $11.15 219 1,153 1,372 E $10.00 214 1,108 1,322 E $7.75 147 870 1,017 D
0800 - 0900 $7.75 157 1,101 1,258 E $10.00 173 1,219 1,392 E $10.00 155 1,194 1,349 E $7.75 151 1,143 1,294 E $6.00 121 915 1,036 D
0900 - 1000 $6.00 133 795 928 C $7.75 137 1,035 1,172 D $6.00 152 922 1,074 D $6.00 121 892 1,013 D $6.00 139 680 819 C
AM Time Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS Price HOV SOV Vol. LOS
0400 - 0500 $3.35 207 510 717 B $3.35 206 520 726 B $3.35 216 521 737 B $3.35 221 488 709 B $3.35 87 488 575 B
0500 - 0600 $10.00 288 1,074 1,362 E $10.00 353 1,127 1,480 F $10.00 323 1,085 1,408 F $10.00 329 1,077 1,406 F $7.75 200 999 1,199 D
0600 - 0700 $12.30 304 1,127 1,431 F $12.70 38 131 169 A $12.70 328 1,183 1,511 F $13.05 316 1,172 1,488 F $7.75 200 984 1,184 D
0700 - 0800 $10.00 212 1,091 1,303 E $11.15 50 250 300 A $11.15 253 1,186 1,439 F $10.00 266 1,129 1,395 E $7.75 170 938 1,108 D
0800 - 0900 $7.75 168 1,139 1,307 E $10.00 94 454 548 B $10.00 173 1,192 1,365 E $7.75 149 1,215 1,364 E $6.00 127 826 953 C
0900 - 1000 $6.00 124 862 986 C $7.75 40 196 236 A $6.00 144 978 1,122 D $6.00 126 904 1,030 D $6.00 134 757 891 C
09/01/23Monday08/28/23 Tuesday 08/29/23 Wednesday 08/30/23 Thursday 08/31/23 Friday
Monday 09/11/23 Tuesday 09/12/23 Wednesday 09/13/23
Wednesday 09/06/23 Thursday 09/07/23 Friday 09/08/23Monday09/04/23 Tuesday 09/05/23
Wednesday 09/27/23 Thursday 09/28/23 Friday 09/29/23Monday09/25/23 Tuesday 09/26/23
Monday 09/18/23 Tuesday 09/19/23 Wednesday 09/20/23 Thursday 09/21/23 Friday 09/22/23
Thursday 09/14/23 Friday 09/15/23
87
17
On-Road Operations
RCTC Freeway Service Patrol responded to 121 calls during the month of September. Of
those calls, 94 were to assist disabled vehicles, 17 calls to remove debris, and ten were
in response to accidents that affected the 91 EL.
RCTC OPERATIONAL HIGHLIGHTS
88
18
FINANCIAL HIGHLIGHTS RCTC
RCTC 91 Express Lanes
Operating Statement
9/30/2023
Description Budget Dollar $Percent (%)
Operating revenues:
Toll Revenue 18,832,821.98$ 14,801,875.00$ 4,030,946.98$ 27.2
Fee Revenue 1,797,883.54 1,468,250.00 329,633.54 22.5
Total operating revenues 20,630,705.52 16,270,125.00 4,360,580.52 26.8
Operating expenses:
Salaries and Benefits 217,164.30 225,250.00 8,085.70 3.6
Legal Services 2,191.29 51,250.00 49,058.71 95.7
Advisory Services 237.21 18,500.00 18,262.79 98.7
Audit and Accounting Fees 9,000.00 9,500.00 500.00 5.3
Service Fees (84.51) 2 3,250.00 3,334.51 102.6
Other Professional Services 141,244.58 313,125.00 171,880.42 54.9
Lease Expense 65,790.99 87,900.00 22,109.01 25.2
Operations 983,189.59 1,315,975.00 332,785.41 25.3
Utilities 13,036.72 42,150.00 29,113.28 69.1
Supplies and Materials 1,974.77 1,000.00 (974.77) (97.5)
Membership and Subscription Fees - 6,500.00 6,500.00 100.0
Office Equipment & Furniture (Non-Capital)- 10,000.00 10,000.00 100.0
Maintenance/Repairs 86,283.03 125,500.00 39,216.97 31.2
Training Seminars and Conferences - 2,000.00 2,000.00 100.0
Transportation Expenses 316.49 725.00 408.51 56.3
Lodging 179.52 750.00 570.48 76.1
Meals 75.00 750.00 675.00 90.0
Other Staff Expenses 43.96 125.00 81.04 64.8
Advertising - 50,000.00 50,000.00 100.0
Program Management 18,839.13 21,775.00 2,935.87 13.5
Program Operations (499,303.76) 2 2,610,450.00 3,109,753.76 119.1
Litigation Settlement 1,017.97 1,250.00 232.03 18.6
Furniture & Equipment - 6,250.00 6,250.00 100.0
Improvements - 7,500.00 7,500.00 100.0
Bad Debt Expense 35,712.83 17,500.00 (18,212.83) (104.1)
Total operating expenses 1,076,909.11 4,928,975.00 3,852,065.89 78.2
Operating income (loss)19,553,796.41 11,341,150.00 8,212,646.41 72.4
Nonoperating revenues (expenses):
Interest Revenue 846,378.62 320,125.00 526,253.62 (164.4)
Other Miscellaneous Revenue 30.61 - 30.61 N/A
Loss on Refunding - - - N/A
Principal Expense - - - N/A
Interest Expense (6,238,558.82) (5,550,250.00) (688,308.82) 12.4
Total nonoperating revenues (expenses)(5,392,149.59) (5,230,125.00) (162,024.59) (3.1)
Transfers In - - - N/A
Transfers Out (204,300.00) (255,900.00) 51,600.00 (20.2)
Net income (loss)13,957,346.82$ 5,855,125.00$ 8,102,221.82$ 138.4
1 Unaudited
2 Negatives are the result of FY2022/23 accruals
YTD as of : YTD Variance
Actual 1
89
19
JOINT AGENCY TRIP AND REVENUE STATISTICS
JOINT AGENCY TRAFFIC STATISTICS
MULTI AGENCY TRIP AND REVENUE STATISTICS
MONTH ENDING September 30, 2023
MTD
Transactions by
Agency
Transactions
Using Both
Segments
% Using Both
Segments Revenue
Westbound
OCTA 869,027 629,818 72%$2,521,764
RCTC 766,133 629,818 82%$3,743,214
Eastbound
OCTA 859,010 564,455 66%$3,002,287
RCTC 677,330 564,455 83%$2,844,292
90
20
JOINT AGENCY PERFORMANCE MEASURES
REPORTING
REQUIREMENT
REPORTING
PERIOD
PERFORMANCE STANDARD September 2023
PERFORMANCE
Customer Service
Service Level /Speed of
Answer
Monthly 80% answered within 60 seconds 89% answered
within 60 seconds
Abandon Percentage Monthly 4 % < 0.65%
Customer Satisfaction Score Monthly 4.5 => 4.89
First Contact Resolution Monthly 85% of calls resolved on the first
contact
92%
Timeliness of Case
Resolution
Monthly 90% of cases resolved in one (1)
business day
98%
Monthly 98% of cases resolved within five
(5) business days
99%
Mail Performance
Processing Returned Mail Monthly Per business day in which 90% of
returned mail is processed within
three (3) business days
100%
Monthly Per business day in which 100%
of returned mail is processed
within five (5) business days
100%
Research and resolve
unidentified Payments
Monthly 100% of all unidentified payments
are completely and accurately
resolved within five (5) business
days
100%
Payment Processing Monthly Per business day in which 100% of
payments are processed within two
(2) business days
100%
Accounting
Customer Refunds
Processed
Monthly Per business day in which 100%
of all refunds are completely and
accurately issued within five (5)
business days
100%
JOINT AGENCY TRANSPONDER DISTRIBUTION
91
21
At the end of September 2023, the 91 EL had 172,326 active customer accounts and
675,410 transponders classified as assigned.
Number of Accounts by FY
As of September 30, 2023
92
AGENDA ITEM 7
Agenda Item 7
RIVERSIDE COUNTY TRANSPORTATION COMMISSION
DATE: January 25, 2024
TO: Toll Policy and Operations Committee
FROM: Reinland Jones, Toll Technology Manager
THROUGH: Jennifer Crosson, Toll Operations Director
SUBJECT: Agreement for Interstate 15 Express Lanes Project Toll Services
STAFF RECOMMENDATION:
This item is for the Committee to recommend the Commission take the following action(s):
1)Authorize staff to enter into negotiations with Kapsch for a non-competitive 10-year
extension of Agreement No. 16-31-043-00.
BACKGROUND INFORMATION:
In January 2017, the Commission approved Agreement No. 16-31-043-00 with Kapsch (Kapsch
Agreement) for the design, deployment and operation of the toll systems required to operate
the 15 Express Lanes. The selection of Kapsch was the result of a competitively negotiated
best-value procurement process. The operations and maintenance period under the Kapsch
Agreement provides for a five-year term with the option to extend the term for an additional five
years, for a total operations and maintenance term of 10 years. The length of the operations and
maintenance term was based on a requirement related to the issuance of tax-exempt bonds. If
that requirement had not existed, it is likely that the operations and maintenance term included
in the competitively procured contract with Kapsch would have been longer. The tax-exempt
bond requirement that imposed the 10-year term for operations and maintenance was
eliminated from the law later in 2017, after award of the Kapsch Agreement.
The scope of work provided by Kapsch is summarized as follows:
Design and Deployment
Kapsch was responsible for the design, installation and testing of the on-road toll systems,
dynamic pricing system, traffic operations center system and back-office system. This work
included the design of systems which met the requirements of the Kapsch Agreement and
specific policies of the Commission. Kapsch also provided the furniture and fixtures for all staff
working at the customer service center, traffic operations center and maintenance facility. The
design and deployment phase began in March of 2017 and was completed in April of 2021 with
the opening of the 15 Express Lanes to customers.
93
Agenda Item 7
Operate and Maintain
Following the completion of the design and deployment phase of the Kapsch Agreement in
April 2021, Kapsch became responsible for the operation and maintenance of the toll systems
and the operation of the Riverside Express (15 Express Lanes) traffic operations center and
customer service center. Through the operation and maintenance phase of the Kapsch
Agreement, Kapsch performs preventative maintenance on all equipment, maintains all required
licenses, replaces any failing equipment, provides staff to perform customer service, review
license plate images and manages the traffic operations center. The work Kapsch performs under
the operation and maintenance phase of the Kapsch Agreement requires a high-level of service
to ensure that Kapsch meets the performance measures required in the contract.
Through a series of change orders to the Kapsch Agreement, the replacement of the 91 Express
Lanes on-road toll systems and installation of the 15/91 Express Lanes Connector were approved
using the authority provided by Assembly Bill 115 (AB 115). This bill provided the Commission
additional project delivery authority to ensure cost-effective and timely delivery of the 15/91
Express Lanes Connector. The implementation of the same on-road toll system for the 91 Express
Lanes, 15/91 Express Lanes Connector and the 15 Express Lanes allowed for inter-facility
transaction processing for the Commission operated Express Lanes.
In December 2022, the Commission approved the option to extend the operation and
maintenance term of the Kapsch Agreement through April 2031.
DISCUSSION:
The Kapsch Agreement will terminate in April 2031, approximately seven years from the date of
this report. It takes approximately three years to compile the documents necessary for a
competitive procurement and to conduct the procurement process. It takes an additional three
to four years for a new provider to design and deploy a replacement system. Staff analyzed the
schedule for re-procurement of the systems and services provided by Kapsch and determined
that the process would need to begin in the Spring of 2024.
Staff’s first step in the planning for re-procurement was to estimate the cost of a system
replacement. Toll hardware and software are unique to each toll system provider. Much of the
roadside equipment currently in use is manufactured by Kapsch and is operated with proprietary
Kapsch software. Each toll system vendor delivers systems in a similar manner and as a result
the operation of the existing toll system by another contractor is unlikely. In addition, much of
the current toll system hardware will have reached its useful life by the end of the term of the
Kapsch Agreement in 2031. It is assumed that if the contract is reprocured, the entire system
would be replaced, both hardware and associated software. The Commission’s toll consultant
provided the following independent cost estimate, in 2031 dollars, for the replacement of the
toll systems.
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Agenda Item 7
Table 1 Independent Cost Estimate
Category Estimated Cost
Procurement Development Consultant Support $3.5 million
Design and Deployment Consultant Support $4.5 million
Roadside System $40 million
Back Office System $20 million
Traffic Operation System $2.5 million
Total $70 million
For comparison purposes the Commission has invested over $36 million (2017-2020 dollars) in
the existing toll systems. Using a 3 percent annual escalation from the year of cost, the
Commission’s investment is estimated to be over $54 million in 2031, the year the Kapsch
Agreement will expire if not extended. For the sake of providing a fair analysis, staff has assumed
that the cost to replace the existing systems would range from $54 million (the current system
costs) to $70 million (the independent cost estimate).
The Commission’s consultant also analyzed the cost to retain the existing system, assuming
Kapsch continues on as the operator of the system. For the purpose of this analysis, it was
assumed that the existing system requirements will remain largely unchanged, and that aged
equipment will be replaced with similar equipment. The estimated cost of retaining the existing
system with Kapsch as the operator is estimated to be $35 million (2031 dollars).
If Kapsch were retained as the operator up to $35 million in cost could potentially be saved in the
design and deployment of the system. The cost savings are largely attributable to the fact that
Kapsch has already developed the software to the Commission’s specific requirements
significantly reducing the amount of work to be performed. Kapsch has also already provided
and received approval on the project documentation that supports their overall project plan
including but not limited to design documents, maintenance plans, standard operating
procedures, and safety plans. The replacement of hardware would require far less
documentation and testing effort.
Procurement Impact
The Commission’s procurement manual, Chapter 7 “Non-Competitive Procurements”, Section
1.0.A (11) allows for a non-competitive procurement when not otherwise limited by applicable
law, and the Agency determines it is in the best interest of the public and Agency. This provision
may not be used if the state or federal monies will be used to fund the procurement.
In this case, there is no applicable law that otherwise limits the Commission’s ability to use a non-
competitive procurement, and only local funding will be used to fund the procurement.
Therefore, the Commission is only required to comply with its own procurement manual. Staff
analyzed the aspects of both reprocuring the toll systems and extending the term of the Kapsch
Agreement to determine if it is in the best interest of the public and Commission to reprocure
the toll systems or extend the Kapsch Agreement.
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Agenda Item 7
Staff has been pleased with the performance of the current Kapsch system and with Kapsch’s
performance as an operator and has provided the following analysis demonstrating the benefits
of retaining Kapsch as the toll system provider for an additional 10 years, the average useful life
of the system.
Alignment with Financial Plan
The financing for the express lanes includes a 50-year financial plan to ensure that operating
expenses and the terms of the bond and loan indentures can be met successfully. One element
of the financial plan is the annual cost of toll system replacements or upgrades. The financial
plan for the 15 Express Lanes and 91 Express Lanes includes a combined amount of $30 million
for toll system replacements around the year 2031. The independent cost estimate for
reprocuring the system is $70 million resulting in a $40 million shortfall as shown in Table 2.
Table 2 Finance Plan vs. Re-procurement Cost
Category Amount ($2031)
Financial Plan Toll System Replacement $30 million
Independent Cost Estimate for Re-procurement $70 million
Financial Plan Shortage ($40 million)
If Kapsch were to continue as the toll system provider, the estimated cost for replacement of
aged hardware is $35 million or $5 million over the amount included in the financial plan as
shown in Table 3.
Table 3 Finance Plan vs. Kapsch Extension
Category Amount ($2031)
Financial Plan Toll System Replacement $30 million
Independent Cost Estimate for Hardware Replacement $35 million
Financial Plan Shortage ($5 million)
Table 3 Finance Plan vs. Kapsch Extension
By retaining the existing Kapsch system, a cost savings of potentially up to $35 million dollars
could be achieved, avoiding the need to set aside unplanned toll revenue for a system
replacement.
Use of Excess Toll Revenue
As of June 30, 2023, the 15 Express Lanes currently has approximately $46 million in potential
excess toll revenue. The 15 Express Lanes funds are restricted by the financing documents until
2028, which is approximately two years after the first debt service payment is made towards the
loan (December 2025). At that time up to 50 percent of excess toll revenue may be available for
use by the Commission to either pay down debt or reinvest within the corridor.
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Agenda Item 7
The 91 Express Lanes have generated $135 million in excess toll revenue through December
2023, providing funding for the following projects:
• 15/91 Express Lanes Connector
• 91 Eastbound extension to McKinley Avenue
• 241/91 Project development
• 91 Corridor Operations Project (COP)
• Contribution towards 91 Express Lanes Financing including establishment of a Reserve
If the Kapsch system were retained rather than reprocured, an additional $35 million in excess
toll revenue could be made available for the repayment of debt, reinvestment in the corridors,
or future deployments.
Disruption to Service
The design and development of new toll systems is a time-consuming effort for staff beginning
with the development of the procurement documents and culminating with review of the system
design and deployment. For comparison purposes, staff began the process to replace the 91
Express Lanes back office in 2020 and is still working on the finalization of the new system
implementation today.
The replacement of the systems currently provided by Kapsch would be an arduous process and
require the closure of the existing express lanes for extended periods of time to allow for the
installation of the on-road toll equipment and transition to the new system. It would also require
the replacement of the back-office system which would require downtime to allow for the
migration of customer information and transaction data.
The processing of transactions involves many time-sensitive steps which would be disrupted by
the transition to a new system. Transaction processing would have to be paused to allow for
system transition which would result in a delay in posting of tolls to customer accounts and the
issuance of violation notices, slowing the collection of revenue.
If Kapsch were retained as the operator, the disruption to services would only involve the time it
would take to replace the aged equipment. The software would remain unchanged and unlike
the transition to an entirely new system, the Kapsch software would continue to operate with
both new and old equipment avoiding a period on non-toll collection.
Need for New Infrastructure
Kapsch played an integral role in determining the design requirements for the toll system
infrastructure on the express lanes. Toll system infrastructure includes the toll gantries, roadside
cabinets, changeable message signs that display information and prices, poles on which cameras
and traffic detection devices are mounted, sign structures, power and fiberoptic strands.
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Agenda Item 7
If a re-procurement is required, the awarded contractor may require changes to the existing
infrastructure. An estimate of those costs has not been provided in this analysis and is noted as
a potential risk.
If Kapsch were to continue to operate there would be little or no changes to the existing toll
system infrastructure.
Risk of Issues with A New System
The Commission’s toll systems have over two thousand design requirements specific to the
business rules and toll policies set forth by the Commission. Due to the complicated nature of
these system, they are rarely delivered on schedule or without issues. The existing database
includes millions of transactions in various stages of processing and personally identifiable
information for account holders and violators, and their respective financial balances. The
migration of this data is complicated and leaves no margin for error. While the risks can be
mitigated with planning and reconciliation, it is difficult to stop the transition process if issues are
identified because once the system hardware is replaced there is not an opportunity to revert
back to the old system.
If the Kapsch system were to be retained there will be no migration of data required and the
replacement of equipment can be performed over a period of time allowing operations to
continue as normal.
15 Express Lanes Extension
Staff is currently in the planning phase for an extension of the 15 Express Lanes to the south. One
of the requirements for completing the planning phase and evaluating the financial model for
the southern extension project is the identification of the toll system provider and operator. The
southern extension could require that a toll system be installed as early as 2028. If the Kapsch
Agreement were to be extended, Kapsch could be designated as the Toll System Provider for the
southern extension. This would provide consistency in customer service and greatly reduce the
toll system costs for the southern extension. If the toll system is reprocured it is likely that Kapsch
would install equipment in 2028, and then it would be replaced when the new toll system
provider is on board in 2031.
San Bernardino County Transportation Authority (SBCTA) is in the planning phase for the
extension of the 15 Express Lanes to the north. It would be in the best interest of the Commission
and SBCTA 15 Express Lanes customers if the transactions from the SBCTA 15 Express Lanes were
to be processed by the Commissions 15 Express Lanes back office. This would provide customers
with a seamless experience for all 15 Express Lane matters. If the contract is reprocured, the
timing and risk associated with a new toll system provider would likely prevent SBCTA from
deciding to use the 15 Express Lanes Back Office.
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Agenda Item 7
Operation and Maintenance Phase Costs
The operation and maintenance phase of the current Kapsch Agreement has a cost of
$101 million (stated in 2031 dollars) for a 10-year period. Staff and its independent consultants
believe that the current Kapsch operation and maintenance costs are at a fair price compared to
similar operations in the industry. It is believed that if the contract is reprocured, the operation
and maintenance costs could significantly increase. As in the design and deployment work, a
change from Kapsch as the operator would result in a transition of accounting, administration,
traffic operations, system maintenance and customer service personnel. Not only has the
Commission made a large investment in the Kapsch systems, but the Commission has also
invested significant time and money in the development of the Kapsch operations staff and
peripheral processes, such as the credit card processor and mail house. Staff believes the
extension of the Kapsch Agreement could result in significant annual operation and maintenance
savings and avoid a disruption to service.
Kapsch Report Card
Staff has been pleased with the performance of the Kapsch systems and the Kapsch operations
team. Staff and Kapsch have worked together since 2017 to deliver one of the most complicated
toll systems in the nation. The Kapsch system is a state-of the-art system which meets the specific
business rules and policies of the Commission. Kapsch has willingly worked alongside the civil
contractors of the various toll projects to ensure the roadside infrastructure supported the
on-road system requirements. Kapsch has been flexible in its delivery approach to accommodate
changes in schedules and the addition of the 91 Express Lanes and 15/91 Express Connector to
the system. Kapsch has supported various system changes required due to changes in policy or
changes in state legislation.
Kapsch provides a 24-hour 7 day a week operation manning the traffic operations center and
maintaining and monitoring the toll systems. They have provided an operations team that is
committed to providing a system which is highly available ensuring the Commission’s toll
collection processes are not compromised. Their commitment to the provision of excellent
customer service has been five stars. Kapsch staff meets regularly with Commission staff to
review their customer service performance and offer suggestions for areas of improvement.
Kapsch is an excellent partner and plays an important role in the success of the Commissions toll
program. Despite delivering complicated systems in a “build” environment, Kapsch and the
Commission have no unresolved disputes and continue to work together to provide a reliable toll
system and excellent customer service.
STAFF RECOMMENDATION:
Staff requests Commission approval to enter into negotiations with Kapsch for a non-competitive
10-year extension of Agreement No. 16-31-043-00.
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Agenda Item 7
Summary
Staff believes that the retention of Kapsch for an additional 10 years is in the best interest of the
Commission and the public as it:
• Avoids disruption to services and toll collection;
• Greatly reduces risks;
• Reduces costs freeing up excess toll revenue for other uses while matching the financial
plan;
• Negates possible infrastructure changes; and
• Allows for planning of 15 southern and northern extensions.
Staff believes that it can successfully negotiate a 10-year extension with Kapsch by identifying
the cost to replace existing equipment which will have reached its end of service by 2031 and by
extending the payment schedule for the operations and maintenance scope of work through
2041. Staff is not aware of material changes to the Kapsch Agreement requirements or scope of
work which would be required to successfully negotiate an extension of the Kapsch Agreement.
FISCAL IMPACT:
There is no fiscal impact at this time. If approved, staff will return with a negotiated amendment
which will include the fiscal impact (cost) by fiscal year. The cost of the amendment would be
funded from both 91 and 15 Express Lanes toll revenue.
100
1
KAPSCH TRAFFIC COM
AGREEMENT
TOLL POLICY AND OPERATIONS COMMITTEE
Reinland Jones, Toll Technology Manager
Kapsch Agreement Summary
2
Year Cost
2017 Award Agreement
2017-2021 15 Express Lanes Design and
Deployment
$25 million
2019 91 Express Lanes Roadside Design
and Deployment
$5 million
2020 15/91 Express Connector Design and
Deployment
$6.7 million
2021-2031 Operate and Maintain $101 million
Total $137.7 million
3
Design and Deployment
•On-road Toll Collection Systems
•Dynamic Pricing Systems
•15 Express Lanes Traffic Operations Center
•15 Express Lanes Back Office System
•Furniture and Fixtures
•Documentation
Operate and Maintain
•System maintenance and repair
•Traffic operations staffing
•Customer Service Staffing
•Documentation
4
Items to Consider
Time to reprocure and replace 6-7 years (begin 2024)
Cost to replace if reprocured $70 million
Cost to extend system with the
Kapsch
$35 million
Risks with system replacement Disruption to service, loss of revenue,
unplanned costs, civil infrastructure
changes, data migration issues
15 Express Lanes southern extension
and northern SBCTA extension
Toll system needed as early as 2028
Planning Ahead
5
•Received a preliminary estimate from Kapsch for
replacing hardware to retain systems for an additional 10
years (2041)
•Compiled recent procurement costs from other projects
with similar systems
Estimated Design and Deployment Costs If
Reprocured (2031$)
6
Category Estimated Cost
Procurement Development (Consultant, Legal, Staff)$3.5 million
Design & Development (Consultant, Staff)$4.5 million
Roadside Systems $40 million
Back Office System $20 million
Traffic Operations Center $2.5 million
Total $70 million
Estimated Kapsch Extension (2031$)
7
Category Estimated Cost
Procurement Development (Consultant, Legal, Staff)$1.1 million
Design & Development (Consultant, Staff)$1.6 million
Roadside & Back Office Systems $30 million
Traffic Operations Center Systems $1.3 million
Total $35 million
Why is a contract extension less costly?
8
•Retaining current system design and logic, only updating
end-of-life hardware
•Document creation is minimized as Kapsch would only be
required to update hardware design documentation
•Consultant oversight needs for design and
implementation are minimal
•Mobilization costs would be avoided
•Procurement development costs avoided
Operate and Maintain
9
Annual Cost ($2031)
Kapsch Current Agreement –2021to 2031 $101 million
Re-procurement Unknown
Kapsch if Extended –2032 to 2041 $136 million
(Estimated)
Procurement Manual –
Sole Source Justification
Chapter 7
The non-competitive procurement of non-federally funded goods and services,which otherwise require
competitive procurement may be authorized under one or more of the following circumstances,subject to
any minimum Agency vote required by applicable law,or any other requirements of applicable law:
10
1.0 Section 11
Except as may otherwise be limited by applicable law, the Agency determines that a non-competitive
procurement is in the public interest and in the best interest of the Agency.
Best interest of public and commission
11
•Minimizing use of excess toll revenue
•Minimizing disruption to service
•Prevent changes to existing civil infrastructure
•Reduce risk of issues with a replacement system
•Allows for planning for 15 north (SBCTA) and 15 south
extension
Kapsch Report Card
•Delivered one of the most complicated toll systems in the country
•Partnering attitude
•State-of-the-art technology
•Flexible with additions and changes
•High system integrity and reliability
•Excellent customer service
12
Recommendation
13
•Authorize staff to enter into negotiations with Kapsch for
a non-competitive 10-year extension of Agreement
No.16-31-043-00.
•Staff to return for Commission approval of Agreement.
AGENDA ITEM 8
Agenda Item 8
RIVERSIDE COUNTY TRANSPORTATION COMMISSION
DATE: January 25, 2024
TO: Toll Policy and Operations Committee
FROM: Lisa Mobley, Administrative Services Director/Clerk of the Board
THROUGH: Aaron Hake, Deputy Executive Director
SUBJECT: Election of Officers
STAFF RECOMMENDATION:
This item is for the Committee to:
1) Conduct an election of officers for 2024 – Chair and Vice Chair.
BACKGROUND INFORMATION:
At its April 11, 2018 Executive Committee meeting, the Executive Committee approved the
formation of a standing Toll Policy and Operations Committee.
Subject to supervision by the Commission, the jurisdiction of the Toll Policy and Operations
Committee shall be as follows: policies involving the Commission’s toll facilities, setting tolls or
rates, considering contracts with vendors working on the toll program, statewide and federal
legislative issues regarding tolling, outreach and marketing of the toll facilities, interactions with
neighboring jurisdictions regarding toll matters, user-based funding programs and future
opportunities for toll facility development in Riverside County.
This committee meets on an as needed basis. Membership shall be comprised of up to 11 regular
members of the Commission selected by the Chair.
The election of officers for the full Commission and its Committees are held on an annual basis.
Commissioner Michael Vargas was elected as Chair and Commissioner Clint Lorimore was elected
as Vice Chair as the Toll Policy and Operations Committee’s officers in April 2023.
Once the election has been conducted, the new Chair and Vice Chair will immediately be seated
in their new positions.
Past Chair of the Toll Policy and Operations Committee are as follows:
2019 – Brian Berkson, City of Jurupa Valley
2020 – Brian Berkson, City of Jurupa Valley
2021 – Lloyd White, City of Beaumont
2022 – Ben Benoit, City of Wildomar
2023 – Michael Vargas, City of Perris
101
RIVERSIDE COUNTY TRANSPORTATION COMMISSION
TOLL POLICY AND OPERATIONS COMMITTEE
SIGN-IN SHEET
JANUARY 25, 2024
NAME AGENCY E_MAIL ADDRESS
Jeremy Smith City of Canyon Lake
Clint Lorimore City of Eastvale
Brian Berkson City of Jurupa Valley
Dana Reed City of Indian Wells
RIVERSIDE COUNTY TRANSPORTATION COMMISSION
TOLL POLICY AND OPERATIONS COMMITTEE
ROLL CALL
JANUARY 25, 2024
Present Absent
City of Canyon Lake X
City of Eastvale X
City of Indian Wells X
City of Jurupa Valley X
City of Perris X