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HomeMy Public PortalAbout10) 7G city classification & compCity Council August 7, 2012 Page 2 5. On June 26, 2012 , the City issued a Request for Proposals (RFP) for the Classification and Compensation Study (Attachment "A"). 6. By the July 13, 2012 deadline for proposals, the City received three proposals. 7 . During the week of July 23, 2012, the proposals were reviewed by City staff. ANALYSIS: The City of Temple City has not completed a compensation study since 1995. There is no other record found of the City adopting a fonnal classification study or plan. Furthennore, that last compensation study was not conducted by an outside consultant but rather completed by in-house staff. In addition, staff has determined that the list of survey cities currently used for salary comparison is 12 years old. Current classification specifications (i.e., job descriptions) have not been reviewed or updated for a number of years. The objective of a Job Classification and Compensation Study is to ensure employees are working within their classification, compensated in accordance with City Council's policies and direction, and have an understanding of the City's expectations for performance as outlined in their respective job descriptions. Staff is also in the process of reviewing all the City's Personnel Rules and Regulations, and will be bringing forward for City Council consideration revised Personnel Rules and Regulations in December 2012. A current Study will be an integral part of those revised Personnel Rules and Regulations, and as a result, staff is recommending to the City Council this Study be complete prior to the adoption of the revised Personnel Rules and Regulations. In the RFP, the City had requested the Study be completed by September 30, 2012, however all three finns indicated that they could not complete the study within the proposed timeframe. Since staff will not be asking for approval of the revised Personnel Rules and Regulations until December 2012, the amount of time to complete the study by each of the proposers is acceptable. The review process of the proposals included an independent review by the Economic Development Manager/Assistant to the City Manager, the Director of Parks and Recreation and the Administrative Services Director. A numerical scoring sheet was utilized to assess the proposals which included sections for general comments. The information utilized to make a recommendation for the consultant to complete the study is summarized below: Proposer Cost Timeframe for Average Scores Completion 100 Possible Public Sector Personnel Consultants $3 1,500 11 Weeks 82 Ralph Anderson & Associates $33,700 12 Weeks 90 RSG l Re ward Strategy Group) $40,700 14 Weeks 70 Since the amount budgeted in the FY 2012-13 City Budget is $30,000 and staff is not recommending this contract exceed this amount, the consultants were contacted City Council August 7, 2012 Page 3 informally to discuss how their scope of services could be reduced to fall within the not- to-exceed amount of $30,000. All were willing to consider a reduction in scope to ensure the project would not exceed $30,000. Based upon the evaluation of the proposals, all three reviewers scored Ralph Anderson and Associates the highest primarily for their company reputation, past clients, organization of proposal and method of completing the project. A copy of the proposal from Ralph Anderson & Associates is attached (Attachment "8"). Since a budget amendment is not required, staff is recommending that the City Council accept the proposal from Ralph Anderson & Associates and authorize the City Manager to enter into a professional services agreement in an amount not-to-exceed $30,000 and ensure that the scope of services as outlined in the proposal, is not compromised. CONCLUSION: In order to ensure the City of Temple City is moving toward best practices in the area of personnel management, staff will be revising current policies, procedures and practices between now and the end of the calendar year. An updated Classification and Compensation Plan, completed by an outside consultant to ensure objectivity, is essential for moving forward and ensuring employees are working within their classification, compensated in accordance with City Council's policies and direction, and have an understanding of the City's expectations for performance as outlined in their respective job descriptions. FISCAL IMPACT: Funds for this project in the amount of $30,000 have been budgeted in the FY 2012-13 City Budget. ATTACHMENTS: A. Request for Proposals (RFP) for City Classification and Compensation Study 8. Proposal from Ralph Anderson & Associates to Conduct a Classification and Compensation Study CITY OF TEMPLE CITY NOTICE INVITING REQUEST FOR PROPOSALS (RFP) FOR CITY CLASSIFICATION AND COMPENSATION STUDY SUBMIT PROPOSALS TO: CITY OF TEMPLE CITY Attachment "A" ATTN : TRACEY HAUSE , ADMINISTRATIVE SERVICES DIRECTOR 9701 LAS TUNAS DR. TEMPLE CITY, CA 91780 DEADLINE TO SUBMIT: FRIDAY , JULY 13, 2012 BY 6 P .M . TABLE OF CONTENTS INTRODUCTION ................................................................................... 3 BACKGROUND ..................................................................................... 4 OBJECTIVES ....................................................................................... 4 SCOPE OF SERVICES ........................................................................... 5 • Classification Study • Compensation Study PROPOSED TIMELINE .......................................................................... 7 NECESSARY QUALIFICATIONS .............................................................. 8 • Prior Experience • Staff Qualifications • Contact Person • Organization and Staffing PROPOSAL FORMAT ........................................................................... 9 EVALUATION AND SELECTION PROCESS ............................................. 11 • Proposal Review • Interview • Professional Services Agreement GENERAL CONDITIONS ...................................................................... 12 CITY OF TEMPLE CITY REQUEST FOR PROPOSALS (RFP) CITY CLASSIFICATION AND COMPENSATION STUDY INTRODUCTION: The City of Temple City is centrally located in the west of San Gabriel Valley approximately five miles southeast of Pasadena and 13 miles east of downtown Los Angeles. The City is approximately 3.85 square miles and is surrounded by the cities of Arcadia, San Gabriel, El Monte, Rosemead, and unincorporated portions of Los Angeles County. The 2011 State estimate indicates a total population of 35,673. The City of Temple City has a Manager-Council form of government, and is a contract city with 92 employees (36 full-time, 56 part-time) that provide the basic government services of public works, public safety, planning and community development, and recreational programs. BACKGOUND : The City is comprised of the following departments: Management Services Department (City Manager, City Clerk, Communications Office), Community Development Department (Planning Division, Public Safety Division and Community Preservation Division Housing), Administrative Services Department (Finance, Risk Management and Human Resources), and Parks & Recreation (Recreational Classes and Citywide Programs and Events). The City has a contract City Attorney. The City has not conducted a Classification and Compensation Study in a number of years and the scope and level of work performed by City staff members has changed significantly. OBJECTIVE : The City of Temple City seeks to have an updated Classification & Compensation Plan that recognizes the changes in service performance levels by City staff. The new Classification & Compensation Plan should ensure proper grouped classifications with positions requ1nng similar responsibilities, knowledge , skills and abilities , provide salaries that commensurate with assigned duties, outline promotional opportunities with recognizable compensation growth, provide justifiable pay differential between individual classes and maintains parity with relevant labor markets . SCOPE OF SERVICES 1. Classification Study The study shall include, but is not limited for the Consultant to: • Review background materials including organizational charts, budgets, existing personnel rules, proposed revised personnel rules, and related information. • Review City's current classification specifications and analysis for knowledge, skill, ability, education and experience relevance and hierarchical consistence, conformity with ADA language relative to essential job functions (including physical requirements); position definitions, purpose, distinguishing characteristics, supervision received and exercised, position duties and special requirements including licensing and certification requirements. • Meet with Department Heads and mid-management staff to explain philosophy and components of study and processes used. • Conduct orientation and briefing sessions for all employees covered within scope of study. • Develop and distribute a job analysis questionnaire to each employee. • Review and analyze the completed job-related questionnaires. • Conduct interviews with all employees within scope of study. • Draft up-to-date class specifications as needed to uniformly reflect distinguishing characteristics, essential job functions, minimum qualifications, working conditions, license requirements, regulatory requirements and standby/call-out responsibilities for all classifications . • Develop new classes as appropriate. • Recommend deletion of outdated or unnecessary classes. • Allocate all employees to an appropriate job class. • Review various job series in terms of appropriateness. • Develop and identify viable career progressions within the classification plan. • Submit final draft of proposed class specifications for the City's review. • Prepare final version of all class specifications and recommend appropriate classification for each employee after the City's review. • If required, meet with City Council or Ad Hoc Committee appointed by the City Council to review proposed Classification plan. Format presentation to the City Council may also be necessary. • Provide a manual and an electronic version of final copy of class specifications . Final version should also include an introductory section that describes class concepts, and provides information about the distinction of various levels within a class series and other pertinent information. " Document procedures for appropriate implementation and maintenance manuals. " Provide periodic status reports on progress, as requested . 2. Compensation Study The study shall include, but is not limited for the Consultant to: " Review current compensation (including all benefits) practices and related issues. " Review current listing of comparable cities and recommend appropriate changes to City's current listing, as necessary. " Recommend salary survey benchmarks in conjunction with relevant benchmark classifications. " Complete internal salary relationship analysis including the development of appropriate internal relationship guidelines (internal equity). " Assess each classification systematically in relation to comparable Cities, as appropriate. " Provide written report of methods, techniques and data for the assessment of each position. " Develop externally competitive and internally equitable salary recommendations for each job class included in the study. " Train City staff in the methodology used to systematically assess job classifications in order to maintain internal compensation equity in the future when adding, changing or deleting classifications. PROPOSED TIMELIINE Day/Date Action Tuesday, June Availability of Request for Proposal-Classification and 26,2012 Compensation Study on City website Friday, RFP responses must be received by the City of July 13, 2012 Temple City at 9701 Las Tunas Dr., Temple City, CA by 6 :00p.m. 91780 . Friday, Review of RFPs by City staff. July 20, 2012 Week of July Top selected Contractors will be contacted by the City 23,2012 for an interview. Friday, Selected Contractor will meet with the City to discuss July 27, 2012 the negotiation of terms and conditions , and to receive the expectations and guidelines for the process. Tuesday, Recommendation to City Council for contract approval. August 7, 2012 NECESSARY QUALIFICATIONS 1. Prior Experience The selected firm must have demonstrated experience in providing the services described under the Scope of Services. Substantiation must be provided regarding the nature of services provided to the client cities or agencies. At least three references of cities served within the past five (5) years. 2. Staff Qualifications Staff assigned to complete the Scope of Services must have previous experience in providing the necessary services as described under the Scope of Services. 3. Contact Person The selected firm will be required to identify the person who will be the primary contact person who is charged of the City's Classification and Compensation Study . This individual must, within reasonable limitations, be accessible to City staff during business hours (currently Monday through Friday, 7:30a.m . to 6 p.m.) 4. Organization and Staffing Proposing contractors shall prov ide a description of key staff and sub- Contractors, if any, and their relationship with City operations. Specifically show how the proposed organization and staffing will provide the City with the quantity and quality of service needed to meet the City's needs. PROPOSAL FORMAT Selection will follow these steps : 1 . The submittal should be typed and as brief as possible while adequately describing the qualifications of the firm. 2. Proposals are to be submitted in the same envelope, clearly marked with the firm's name, address and phone number. Only one proposal per firm will be considered. 3. The proposing firm shall submit the following information with the package, including the same information on sub-Contractors, in the following format: a. Cover Letter Include brief introduction with no more than two {2) pages, describing the firm's organization and services. Include the name, address, phone number and email address of the primary contact. Address any qualifying statements or comments regarding the proposal. The signed letter should also include a paragraph stating that the firm is unaware of any conflict of interest in performing the proposed work. b. Scope of Services Describe your understanding of the scope of services to be performed with a detailed breakdown and description of the specific steps, services and study products to be provided as a result of the Scope of Services . c. Qualifications Provide a description of the company's firm qualifications and relevant experience. Include the number of years the firm has been conducting classification and compensations studies for municipalities. Provide five similar studies conducted for cities of similar size during the past five years. d. Methods and Techniques Describe the study objectives, end products, processes, steps and procedures for the Classification and Compensation Study. The work plan must include step-by-step process, tsk list, estimated number of hours, and timeline for each step. Include plan for communications and the employee appeal process . e. Information Requirements List the necessary information required from City staff and any other City staff assistance that may be needed. Consultant needs to be aware that City staff availability is limited. No clerical support will be provided . f. Schedule Provide a timeline identifying projected beginning and end dates for each phase of work. It is expected the work will commence as possible after August 7. 2012, and be completed on or before September 30, 2012. g. References Provide a list of references where similar work of similar size and nature is current in process or recently completed . Include firm's name, address , telephone number, and contact person 's name . The City of Temple City reserves the right to contact any of the organizations or individuals listed or any others that may stem from the inquiry h. Fee Proposal Provide a feel schedule for each phase of the study of proposed services. The fee schedule shall include the hourly rate for each personnel category and any other additional charges to complete the services required of this contact. The City will use the fee proposal in the selection process and reserves the right to negotiate the final fee with the consultant. i. Reimbursable Expenses Provide a list of any reimbursable expenses that may apply suchas travel, per diem , mileage, etc. If air travel is requested, only coach class will be considered . The City will not consider any additional expenses not identified in the proposal. The City will use these expenses in the selection process and reserves the right to negotiate the final fees with the consultant. j. Acceptance of Conditions This section will be a statement offering the firm's acceptance of all conditions listed in the Request for Proposal document. Any exceptions or suggested changes to the RFP or any contractual obligations, including the suggested change, the reasons therefore and the impact it may have on cost or other considerations on the firm's behalf must be stated in the proposal. Unless specifically noted by the firm, the City will assume that the proposal is in compliance with all aspects of the RFP . EVALUATION AND SELECTION PROCESS Selection will follow these steps: 1. Proposal Review Each proposal will be reviewed to determine if it meets the RFP requirements. Failure to meet the requirements of the RFP will be cause for rejection. The City will consider the following in selecting a Contractor: • Response to requested Scope of Services and this RFP • Professional reputation • Experience of Contractor • Qualifications • Type and amount of services provided • Number and experience of personnel • References provided • Fees 2. Interview Contractors will be interviewed by the City Manager and Administrative Services Director. 3. Professional Services Agreement The City Manager will request a professional services agreement subject to negotiation of precise work program, terms of payment and other City requirements from the firm found most qualified. Nothing in this RFP should imply a contractual obligation for employment. 4. Contract Approval and Execution The agreement will be presented to the City Council for approval and executed by the Mayor or City Manager. Please submit five (5) copies of the proposal no later than 6 p.m. on July 13. 2012. City of Temple City 9701 Las Tunas Drive Temple City, CA 91780 Attn: Tracey Hause, Administrative Services Director Late postmarks will not be accepted. GENERAL CONDITIONS: 1. The City of Temple City shall not be liable for any pre-contractual expenses incurred by any Contractor, nor shall any firm include such expenses as part of the proposed cost. Pre-contractual expenses include any expense incurred by a proposal and negotiating any terms with the City. 2. The City reserves the right to withdraw this RFP at any time without prior notice and to reject any and all proposals submitted without indicating any reasons. Any award of contract for services will be made to the firm best qualified and responsive in the opinion of the City. 3. Proposals may, at the City's option, be rejected if they contain any alterations, additions, conditional or alternatives, are incomplete, or contain erasures or irregularities of any kind. The City reserves the right to reject any and all proposals. The City expressively reserves the right to postpone submittal opening for its own convenience and to reject any and all submittals responding to this Request for Proposals. 4. The selected firm must agree to indemnify, hold harmless and defend the City, its officers, agents and assigns from any and all liability or loss resulting from any suits, claims or actions brought against the City which result directly or indirectly from the wrongful or negligent actions of the consultant in the performance of the contract. 5. The selected firm, shall at its own cost and expense, procure and maintain general liability insurance in an amount not less than one million dollars ($1,000,000) per occurrence and annual aggregate, one million dollars ($1,000,000) per person and two hundred thousand dollars ($200,000) property damage. Consultants shall also obtain professional liability insurance in the amount of one million dollars ($1 ,000,000) per occurrence and annual aggregate. Such insurance shall be procured from an insurer authorized to do business in California and approved in writing by the City. The City shall be named as an additional insured. In addition, the consultant and sub-Contractors, if any, shall obtain workers' compensation insurance covering all its employees as required by law. Throughout the term of the contract, the consultant shall deliver to the City satisfactory evidence that the insurance has been renewed and that the required premiums have been paid. Insurance covering liability arising from any error, omission or negligent act of the consultant, its officers, or employees with a limit of liability of not less than One Million Dollars ($1,000,000) per occurrence, and Two Million Dollars ($2,000,000) in aggregate. 6 . The selected firm will be required to comply with all existing State and Federal laws including the applicable to equal opportunity employment provisions. 7. The City reserves the right to negotiate special requirements and proposed service levels using the selected proposal as a basis. Compensation for services will be negotiated with the selected firm. 8 . The selected firm shall not sublet any portion of the agreement with the City without express written permission of the City Manager or his designated representative. 9 . No discrimination shall be made in the employment of persons because of the race, color or religion of such persons, and every bidder in violation of this section is subject to all penalties imposed for a violation of Chapter 1 of Part VII, Division 2 of the Labor Code, in accordance with the provisions of Section 1753 thereof. 10. The City reserves the right to review and approve the qualifications of subcontracting contractors or persons. Substitutions, which are not approved, are considered sufficient grounds for termination of contact. 11 . The City or any of its duly authorized representatives, shall have access to and the right to examine, audit, excerpt, copy or transcribe any pertinent transaction, activity, time and work records, employment records or other records relating to employment. Such material, including all pertinent cost accounting, financial records and proprietary data, will be kept and maintained by the firm for a period of at least four years after completion of a firm's performance unless the City's written permission is given to dispose of same prior to that time . 12. All responses to this Request for Proposals (RFP) shall become the property of the City of Temple City, and will be retained or disposed of accordingly. 13. No amendments, additions or alternates shall be accepted after the submission date and time. 14. All documents, records, designs, and specifications developed by the selected firm in the course of providing services for the City of Temple City shall be the property of the City . Anything considered to be proprietary should be so designated by the firm . 15. Acceptance by the City of any proposal submitted pursuant to this Request for Proposal shall not constitute any implied intent to enter into a contract for services. 16. The City reserves the right to issue written notice to all participating firms of any change in the proposal submission schedule should the City determine, in its sole discretion , that such changes are necessary Proposal to Conduct a Classification and Compensation Study Attachment .. JS •• July 12, 2012 ,(~ -Ralph Andersen & Associates AlrarnllonorExcellancaSmce 1972 July 12, 2012 Ms. Tracey Hause Administrative Services Director City of Temple City 9701 Las Tunas Drive Temple City, California 91780 Dear Ms. Hause: 58oo Stanford Ranch Road Suite 410 Rocklin, California 95765 916.630·4900 We are pleased to submit five bound copies of our proposal to conduct a Classification and Compensation Study involving the City's full-time job classifications. To facilitate your review, the proposal includes the following: 1. Scope of Services -A summary of the scope of the study. 2. Qualifications -A summary of the finn's background and the services we provide. 3. Methods and Techniques -A description of methodologies and a detailed work plan that has proven to be successful in completing similar projects. 4· Information Requirements -A list of the information and City staff resources required for the project. 5. Schedule-A proposed timeline for the project. 6. References-A list of clients for whom we have recently completed similar projects. 7. Fee Proposal-A fee schedule for each phase of work in the study. 8. Reimbursable Expenses -Reimbursable expenses that may be required. 9. Acceptance of Conditions -The firm's acceptance of all conditions listed in the RFP. I am certain that you will find our work plan is responsive to each of your study objectives, and our reputation and experience are unmatched in successfully completing consulting engage- ments of this nature. We are not aware of any conflicts of interest in performing the proposed work. Ralph Andersen & Associates has a national consulting practice that includes human resources consulting, executive search, and management/financial consulting. While we are a national firm, our human resources practice primarily focuses in California. The primary contact for this proposal will be: Doug Johnson, Vice President Ralph Andersen & Associates 58oo Stanford Ranch Road, Suite 410 Rocklin, California 95765 916.630·4900 doug@ralphandersen.com www.ralphandersen.com City ofTemple City Page2 I will serve as the Project Manager and chief analyst and the full resources of the firm will be available to perform consulting services for the duration of the project. If you have any questions or need additional information, please do not hesitate to contact me at (916) 630-4900. We look forward to the opportunity to work with you on this important assignment. Sincerely, ( ~ Ralph Andersen t1 &Associates JOB ANALYSIS QUESTIONNAIRE DUE DATES INTERVIEW REQUEST Would you like to be interviewed regarding your classification? Return to Supervisor:----------Yes D NoD Ifyes, Individual Interview D Group Interview D Return to Human Resources: ______ _ If yes, indicate reason and preference: A. B. c. D. E. F. G. Title Change D Salary Issue D OtherD I -IDENTIFYING INFORMATION Name (Last) (First) Department Division ---------------- Current Classification Title Length of Time in Current Position (Years) Previous Title with Organization Total Length ofTime with Organization (Years) Assigned Hours/Week from (Middle Initial) (Months) Length of Time (Years/Months) (Months) am/pm to am/pm H. Assigned Days/Week from to Work Address ------------------Telephone Number ......l...-----')-----=-- Ext. J. Name oflmmediate Supervisor ------------Telephone Number _(,____..L_ ____ ---=_ Ext. K. Classification of Immediate Supervisor II -PURPOSE OF YOUR POSITION Describing your job as you would to someone not familiar with your work, briefly summarize the overall purpose(s) of your position, as you understand it, and the key result that the job is expected to achieve. @2011 Ralph Andersen & Associates All Rig!Jts Reserved 1 III-IMPORTANT AND ESSENTIAL DUTIES Listing the most important duties first, describe the major duties perfonned by the position. A duty is an activity performed to achieve the purpose or objectives of the job. A duty is a significant part of a functional area and consists ofthe perfonnance of one or more tasks. Start each duty statement with a verb such as prepare, maintain, calculate, collect, compile, clean, repair, or other similar action word. Respond based on actual job duties and responsibilities. Describe the job responsibilities/duties as they exist now. In other words, tell us what you are actually doing in the job -this may or may not differ from what your current job description states . NOTE: This is NOT an evaluation of your personal background or performance in the job. Be objective and accurate. Try not to understate or inflate the job. Base your responses on the typical duties and responsibilities of the job under nonnal conditions, not under unusual circumstances or temporary assignments. Frequency Code: D (Daily), W (Weekly), M (Monthly), Q (Quarterly), S (Semi-Annually), Y (Yearly) %of Total Job: Assuming all duties listed encompass 100% ofthe total job, give a best estimate of the approximate percentage of total job that each duty (or group of related duties) represents. The total of all duty statements must equallOO%. IMPORT ANT AND ESSENTIAL DUTIES 1. 2. 3. 4. 5. 6. 7. 8. 9. 10. @2011 Ralpll Andersen & Associates All Rights Reserved 2 Frequency Percent of Code Total Job IMPORTANT AND ESSENTIAL DUTIES Frequency Percent of Code Total Job 11. 12. 13. 14. 15. 16. 17. 18. 19. 20. IV-DUTIES ADDED TO YOUR JOB IN THE LAST YEAR Identify each duty (by number) in Section III that has been added to your job in the last year and provide a brief ex planation as to wh y this du ty was added to your iob. Duty# Brief Explanation @2011 Ralplt Andersen & Associates All Rigllts Reserved 3 V-JOB RELATED QUALIFICATIONS JOB RELATED QUALIFICATIONS: Please list the knowledge, skills and abilities that are: 1. Necessary for the successful performance . 2. Cannot be learned in a brief training or orientation session (I week or less). 3. Required by the job, not ones you have acquired on the job. DEFINITIONS KNOWLEDGE is a body of information that applies directly to the performance of a function or duty (e.g ., Knowledge of accounting principles and practices.) SKILL is a developed ability to use knowledge effectively or dexterity/coordination in the performance of physical tasks (e.g., Operate word processing equipment). ABILITY is the competence or capability to perform an observable duty and usually results in an observable product (e.g ., Prepare clear and concise reports). Please list the knowledge, skills and abilities that are essential for the position being described . The knowledge, skills and abilities listed under this section should be linked with the essential duty statements. ESSENTIAL KNOWLEDGE, SKILLS, AND ABILITIES STATEMENTS 1. 2. 3. 4. 5. 6. 7. 8. 9. 10. 11. @2011 Ralph Andersen & Associates All Rights Reserved 4 Duties from Section III (Please identify the duties from Section IDbyNumber) Duties from Section Dl ESSENTIAL KNOWLEDGE, SKILLS, AND ABILITIES STATEMENTS (Please identify lhe duties from Section III by Number) 12. 13. 14. 15 . 16. 17. 18. 19. 20. 21. 22. VI-COMPUTER SKILLS What computer skills are required to perform your job? Remember tllis is not necessarily tlte level of skills you possess, but tlte level required in tlte normal performance of your job. Check as many boxes that apply. D Work requires typical office computing software including the use of e-mail, spreadsheet, word processing, presentation, and intern et applications. D Work involves developing, maintaining, and enhancing applications . Applications may include special purpose software sys tems, databases, interactive-spreadsheets, data entry forms, report writers, and web-based systems. 0 Work requires the maintenance, installation, and administration of operating systems including desktop computers, servers, and other hardware. Duties typically also include trouble shooting and installing computer hardware components and software applications. 0 Work involves the installation, maintenance, and administration of network servers, server-based applications, network/communication hardware, and special purpose servers such as e-mail, security, intemetlintranet, and related systems. Work involves both local and wide-area networks (if applicable). @2011 Ra/plt Andersen & Associates All Rigltts R es erved 5 VII-EDUCATION & EXPERIENCE A. Education --What minimum level of education is needed to satisfactorily perform your job? (Not necessarily your background.) 0 Read and write; no specific requirements 0 Supplemental training -vocational or college level course D Bachelor's or higher degree Field of Study: 0 High school diploma or equivalent (G.E.D.) D Formal specialized training - 2 year college program; apprenticeship/technician Please list any licenses, registrations, or certificates required for your position and the agency responsible for issuing it. License, Certificate, Registration Issuing Agency B. Experience--In addition to education and training, what is the minimum required experience? __ years. VIII-EQUIPMENT OPERATING REQUIREMENTS List equipment or machines you use in the regular course of your assigned duties that require training and skill to operate proficiently. For each item, please assign a frequency code (D, W, M, Q, S, Y) and estimate the total amount of time spent operating that piece of machinery/equipment. MACHINE/EQUIPMENT 1. 2. 3. 4. 5. 6. 7. 8. 9. 10. 11. @201 I Ralph Andersen & Associates All Riglrts Reserved REQUIRED DOCUMENTATION Relative Frequency Percent of Time 6 IX-SUPERVISION EXERCISED A. Do you exercise supervision over any employees? DYes 0No B. If yes, please check the defin ition that best describes the type of supervision you exercise and the names and class ification/job t itles of the employees whom y ou supervise. Please attach additional pages if necessary. 0 Technical and Functional (Lead Worker) -You are responsible for prescribing procedures, methods, materials and formats used in recurring projects of particular area(s) of work including training other employees. In addition, you are also responsible for recurring work projects or activities involving other employees to whom you give direction and guidance including lead supervision for a project or set of work activities. You may also have responsibility for assigning, scheduling, coordinating, organizing, and directing work activities. D Regular Lead D Project Lead Employee Name Class/Job Title 0 Direct Supervision -In addition to fun ctional and technical supervision, you are responsible for the administration of line personnel functions including employee selection, discipline, grievances, and formal performance evaluations. Employee Name Class/Job Title C. If you checked either of the above, please indicate the nature of group supervised and the number supervised. Full-time Part-time Seasonalffemp Volunteer D . Please clarify your responsibility for the following supervisory responsibilities and decisions . Check the appropriate description that relates to each applicable function you perform in your position. Function Hi ri ng Termination Promotion Performa nce A ppraisal Empl oyee Disci pline Emp loyee Counseling Setti ng Goals an d Obj ectives Rev isin g Procedures Changing Poli cy Training @2011 Ralph Andersen & Associates All Riglrts Reserved RESPONSIBILITY Responsible for Make Formal Function Recommendations Provide Input N/A 7 X-CONTACTS A. With what individuals inside your organization do you have regular and frequent job related contact other than your supervisor and those you supervise? Check the type of contact, indicate the purpose(s) of the contact (a, b, c, d, e, f, g) using the codes noted below, and the relative frequency (D, W, M, Q, S, Y). You may indicate more than one "purpose of contact" as appropriate. D D D D D D D D D D Purpose of Contact Code Provide information a Collect information b Coordinate projects, activities, etc. c Solve problems d Type of Internal Contact ClericaVmaintenance staff, other departments ProfessionaVtechnical staff, same department Professional/technical staff, other departments Managers, other departments Council(s) (Type: _) Board(s) (Type: ___) Commission(s) (Type: _) Committee(s) (Type: _) (Specify) (Specify) Purpose of Contact Code Negotiate solutions within policy guidelines e Negotiate solutions involving policy changes f Other -specify below g Purpose of Contact Relative Frequency B. With what individuals outside your organization do you have regular and frequent contact required by the major responsibilities of your job? Check the type of contact, indicate the purpose(s) of the contact (a, b, c, d, e, f, g) using the codes noted above, and the relative frequency (D, W, M, Q, S, Y). You may indicate more than one "purpose of contact" as appropriate. Type of External Contact D General Public D Contractors, engineers and/or developers D Vendors 0 Public Agencies D Consultants 0 Committee(s) (Type: _) 0 (Specify) D (Specify) @201 I Ralp/1 Andersen & Associates All Rig/its Reserved Purpose of Contact Relative Frequency 8 XI-ENVIRONMENTAL FACTORS Please identify the environmental factors that you are exposed to in the course of your job and indicate the relative frequency code (see below) for each of the applicable conditions. Also, indicate from Section III the number(s) of the Duties (i.e., #3, #6) that are related to these working conditions. Please leave line blank if environmental factor is not applicable. Frequency Codes: I "' Infrequent (less than 10%) S =Seldom, Minimal (10%-25%) Condition Relative Frequency I s M Outside environment; travel from site to site Inside environment Heat Cold Dampness or Chilling D_ry atmosphere condition Working in confined spaces Working closely Work alone Irregular work hours Working with machinery Working with or in water Working below ground Work on ladders/scaffolds Vibration Noise Slippel)'/uneven surfaces Moving objects/vehicles Grease and Oils Radiant energy Electrical energy Explosives Silica, asbestos, etc. Dust (specify): Toxic Chemicals Qist): Fumes, smoke, gases (list): Solvents (list): Exposure to poisonous animals/insects Stress, emergency (specify): Other factors not listed: Check the box that best describes your overall environmental working conditions: 0 General-Standard office/indoor setting. M = Moderate, Average (25% • 50%) A = Almost Always (more than 50%) A Duties 0 Variable-Moderate exposure to conditions that may be unpleasant such as inclement weather, machine noise, or strong odors; occas ional exposure to risks controlled by safety precautions. 0 Hazardous • Infrequent or moderate exposure to risks or discomforts that are partially controlled by special safety precautions, e.g., working around machines with moving parts, with contagious diseases or irritant chemicals. 0 Significant Risk -Continuous high risks with exposure to potentially dangerous situations requiring a range of safety or other precautions , e.g., working at great heights, under extreme conditions, subject to possible physical attack, working around high voltage. @201 1 Ralpil Andersen & Associates All Rights Reserved 9 XII-PHYSICAL FACTORS Please identify each appropriate physical activity required in the performance of your job and indicate the relative frequency code (see below) for each activity. Also indicate from Section III the number(s) of the Duties (i.e., #3, #6) that are related to these physical factors. Please leave line blank if physical activity is not applicable. I = Infrequent (less than 1 0%) Frequency Codes: S = Seldom, Minimal (I 0% -25%) M =Moderate, Average (25%-50%) A= Almost Always (more than 50%) Condition Relative Frequency Duties I s M A Heavy lifting, 45 lbs. & over Moderate lifting, 15-45 lbs. Light lifting, under 15 lbs. Heavy carrying, 45 lbs. & over Moderate carrying, 15-45 lbs. Light carrying, under 15 lbs. Pulling Pushing Reaching Use offmgers Both hands required Walking Standing Sitting Crawling Kneeling Repeated bending Climbing Operating of motorized equipment Ability to discharge frrearms Speech Visual requirements *Near vision, i.e., 20 inches or less * Mid-range, i.e., more than 20 inches and less than 20 feet. * Distance, i.e., 20 feet or more * Color, i.e., ability to identify and distinguish colors * Depth Perception Repetitive motions Hearing requirements Special factors not listed: Check the box that best describes the overall amount of physical effort typically required by your job: D Standard-Normally seated, standing or walking at will; normal physical ability to do some bending and light carrying. D Restricted/Mobile -Confined to immediate work area; can only leave work station during assigned breaks. D Exertive -Extensive walking, recurring bending, crouching, stooping, stretching, reaching or similar activities; recurring lifting of light or moderately heavy items. D Strenuous -Considerable and rapid physical exertion or demands on the body such as frequent climbing of tall ladders, continuous lifting of heavy objects, crouching or crawling in restricted areas; exertion requires highly intense muscular action leading to substantial muscular exhaustion. @2011 Ralpll Andersen & Associates All Rights Reserved 10 XIII-MISCELLANEOUS COMMENTS Please provide any Miscellaneous Comments that may help clarify the duties and responsibilities of your position. Please include any specific issues associated with your job duties that you do not feel were adequately captured on this form. XIV-ORGANIZATION CHART Please attach an organization chart(s) for your work unit or division. Please sign and date the completed questionnaire, make a copy for your files, and forward to your immediate supervisor. Employee Signature: Type or Print Name: @2011 Ralph Andersen & Associates All Riglrts Reserved Date: 11 (This page is available as a separate online template) IMMEDIATE SUPERVISOR REVIEW Did the employee describe the duties and responsibilities of the position accurately and fully? Are there duties missing? Are there any duties listed that are not requirements of this position? Please comment. Do not make comments regarding employee performance. Signature: Date: ------ Type or Print Name: Classification Title: MANAGEMENT REVIEW Do the preceding descriptions and comments by the employee and immediate supervisor(s) describe the position accurately and fully? Please comment. Signature: Type or Print Name: Classification Title: @2011 Ralph Andersen & Associates All Rights Reserved Date: ------ 12 ( ~ Ralph Andersen . 1-t &Associates JOB ANALYSIS QUESTIONNAIRE DUE DATES INTERVIEW REQUEST Would you like to be interviewed regarding your classification? Return to Supervisor:-----------Yes 0 No 0 If yes, Individual Interview 0 Group Interview 0 Return to Human Resources:-------- If yes , indicate reason: Title Change D Salary Issue 0 OtherO I-IDENTIFYING INFORMATION A. Name (Last) (First) (Middle Initial) B. Department -----------------Division C. Current Classification Title D. Length ofTime in Current Position (Years) E. Previous Title with Organization Length ofTime (Years/Months) F. Total Length of Time with Organization (Years) G. Assigned Hours/Week from ----.,....---- H. Assigned Days/Week from ------- I. Work Address Telephone Number J. Name oflmmediate Supervisor Telephone Number K. Classification of Immediate Supervisor II-CURRENT CLASS SPECIFICATION REVIEW (Months) (Months) to to This questionnaire is to be used in conjunction with a copy of your current class specification Gob description). Please review each section of the class specification to see if any information needs to be added, modified, or deleted, and attach to this questionnaire. You may either write directly on the class specification or complete the following sub-sections of this questionnaire. @201 1 Ralplt Andersen & Associates All Rigllts Reserved 1 II A -IMPORT ANT AND ESSENTIAL DUTIES Please list any significant functions/responsibilities/duties performed by your position that are not reflected in your class specification. Please keep in mind that the intent of a class specification is not to describe all duties performed by all incumbents; rather this section serves to illustrate the types and level of work performed. An incumbent may not perform all of the listed duties and/or may be required to perform additional or different duties from those set forth in the class specification to address business needs and changing business practices. 1. 2. 3. 4. 5. 6. 7. II B-JOB RELATED QUALIFICATIONS- KNOWLEDGE OF AND ABILITY TO STATE:MENTS Please list any "Knowledge or• or "Ability to" statements that you believe should be added to your current class specification. Please list only that knowledge or those abilities that are: 1) necessary for successful performance; 2) cannot be learned in a brief training or orientation session (l week or less); and 3) are required by the job, not ones you have acquired on the job. 1. 2. 3. 4. 5. 6. 7. @2011 Ralplr Andersen & Associates All Rigltts Reserved 2 DC-JOB RELATED QUALIFICATIONS- EDUCATIONffRAINING AND EXPERIENCE GUIDELINES Please use the space provided below to describe any changes you believe need to be made to the Educationffraining and Experience Guidelines section of your class specification. Also provide your rationale for this change. Please note that the intent of this section is to describe the minimum level of education/training and experience necessary to satisfactorily perform your job (not necessarily your background). Change Educationffraining to: Rationale: Change Experience to: Rationale: II D-JOB RELATED QUALIFICATIONS- LICENSES OR CERTIFICATES If not already included in your current class specification, please list any licenses, registrations, or certificates required for your position and the agency responsible for issuing it. Also describe any modifications that should to be made to the existing information (e.g., changing the name of the issuing agency.) License, Certificate, Registration Issuing Agency III-EQUIPMENT OPERATING REQUIREMENTS List equipment or machines you use in the regular course of your assigned duties that require training and skill to operate proficiently. For each item, please assign a frequency code (D (Daily), W (Weekly), M (Monthly), Q (Quarterly), S (Semi- Annually), Y (Yearly)] and estimate the total amount oftime spent operating that piece of machinery/equipment. MACHINE/EQUIPMENT 1. 2. 3. 4. 5. 6. 7. @20 11 Ra/plt Andersen & Associates All Rights Reserved 3 REQUIRED DOCUMENTATION Relative Total Percent of Frequency Time Spent IV-ENVIRONMENTAL FACTORS Please identify the working conditions that you are exposed to in the course of your job and indicate the relative frequency code (see below) for each of the applicable conditions. Frequency Codes: I = Infrequent (less than 100/o) M =Moderate, Average (25%-50%) S =Seldom, Minimal {10%-25%) A= Almost Always (more than 50%) Relative Frequency Condition I s M A Outside environment; travel from site to site Inside environment Heat Cold Dampness or Chilling Dry atmosphere condition Working in confined spaces Workif!g_ closely~ Work alone Irregular work hours Working with machinery Working with or in water Working below ground Work on ladders/scaffolds Vibration Noise Slippery/uneven surfaces Moving objects/vehicles Grease and Oils Radiant energy Electrical energy Explosives Silica, asbestos, etc. Dust (specify): Toxic Chemicals (list): Fumes, smoke, gases (list): Solvents (list): Ex]>9sure to_poisonous animals/insects Stress, emergency (specify): Other factors not listed: Check the box that best describes your overall environmental working conditions: D General-Standard office/indoor setting. D Variable-Moderate exposure to conditions that may be unpleasant such as inclement weather, machine noise, or strong odors; occasional exposure to risks controlled by safety precautions. D Hazardous -Infrequent or moderate exposure to risks or discomforts that are partially controlled by special safety precautions, e.g., working around machines with moving parts, with contagious diseases or irritant chemicals. D Significant Risk -Continuous high risks with exposure to potentially dangerous situations requiring a range of safety or other precautions, e.g., working at great heights, under extreme conditions, subject to possible physical attack, working around high voltage. @2011 Ralph Andersen & Associates All Rigltts Reserved 4 V-PHYSICAL FACTORS Please identify each appropriate physical activity required in the performance of your job and indicate the relative frequency code {see below) for each activity. Frequency Codes: I= Infrequent (less than 10%) M =Moderate, Average (25% ~50%) S =Seldom, Minimal (100/o ~ 25%) A= Almost Always (more than 50%) Relative Frequency Condition I s M A Heavy lifting, 45 lbs. & over Moderate lifting, 15~45 lbs. Light lifting, under 15 lbs. Heavy carrying, 45 lbs. & over Moderate carrying, 15-45 lbs. Light carrying, under 15 lbs. Pulling Pushing Reaching Use of fingers Both hands required Walking Standing Sitting Crawling Kneeling Repeated bending Climbing Operating of motorized equipment Ability to discharge firearms Speech Visual requirements * Near vision, i.e., 20 inches or less * Mid~range, i.e., more than 20 inches and less than 20 feet. * Distance, i.e., 20 feet or more * Color, i.e., ability to identifY and distinguish colors * Depth Perception Repetitive motions Hearing requirements Special factors not listed: Check the box that best describes the overall amount of physical effort typically required by your job: 0 Standard -Normally seated, standing or walking at will; normal physical ability to do some bending and light carrying. 0 Restricted/Mobile-Confined to immediate work area; can only leave work station during assigned breaks. 0 Exertive -Extensive walking, recurring bending, crouching, stooping, stretching, reaching or similar activities; recurring lifting of light or moderately heavy items. 0 Strenuous -Considerable and rapid physical exertion or demands on the body such as frequent climbing of tall ladders, continuous lifting of heavy objects, crouching or crawling in restricted areas; exertion requires highly intense muscular action leading to substantial muscular exhaustion. @2011 Ralplt Andersen & Associates All Rig/Its Reserved 5 VI -SUPERVISION EXERCISED A. Do you exercise supervision over any employees? DYes 0No B. If yes, please check the definition that best describes the type of supervision you exercise and the names and classification/job titles of the employees whom you supervise: D Technical and Functional (Lead Worker)-You are responsible for prescribing procedures, methods, materials, and formats used in recurring projects of particular area(s) of work including training other employees. In addition, you are also responsible for recurring work projects or activities involving other employees to whom you give direction and guidance including lead supervision for a project or set of work activities. You may also have responsibility for assigning, scheduling, coordinating, organizing, and directing work activities. Typically, you are (check the appropriate box): 0 Regular Lead D Project Lead 0 Direct Supervision -In addition to functional and technical supervision, you are responsible for the administration of line personnel functions including employee selection, discipline, grievances, and formal performance evaluations. Employee Name Class/Job Title VII-NUSCELLANEOUSCON.UdENTS Please provide any Miscellaneous Comments that may help clarify the duties and responsibilities of your position. Please include any specific issues associated with your job duties that you do not feel were adequately captured on this form. Employee Signature: Type or Print Name: @2011 Ralplt Andersen & Associates All Rigltts Reserved Date: 6 IMMEDIATE SUPERVISOR REVIEW Did the employee describe the duties and responsibilities of this position accurately and fully? Are there duties missing? Are there any duties listed that are not requirements of this position? Please comment. Do not make comments regarding employee performance. Signature: Date: --------------------------------------------------------------- Classification Title: MANAGEMENT REVIEW Do the preceding descriptions and comments by the employee and immediate supervisor(s) describe the position accurately and fully? Please comment. Signature: Date: Classification Title: --------------------------------------------------------------------------- @20 I I Ralplr Andersen & Associates All Riglrts Reserved 7