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Home My Public Portal AboutORD11382 tt I - rik� ki^ ,:{'r f 1 � f`-fir tS„rydsx c t t i Ali.t+ � ,}�a'4?+ t,<t};u� . .t x �.k t 7t . r§f li 1Ai' a r�„ t.:t ...t 7., 1{,h}4 S��l,,�iltt✓�� •4,rr � �YIS�',�`iz�. p ��.:i j•N:4 i�{,.�:�� '+k r��1.t?: S�'.r. ,yA i F t +t .,t+r,:t >hir.�r k ? { T A� k a u BILL NO. _ 89-184 } ' SPONSORED BY COUNCII14AN SCHEULEN ORDINANCE NO. ! AN ORDINANCE OF THE CITY OF JEFFERSON, MISSOURI, AUTHORIZING THE } w MAYOR AND CITY CLERK TO EXECUTE AN AGREEMENT WITH CHIEFS, INC. , FOR A MAINTENANCE AGREEMENT FOR SOFTWARE IN THE JEFFERSON CITY POLICE ` DEPARTMENT. BE IT ENACTED BY THE COUNCIL OF THE CITY OF JEFFERSON, MISSOURI, c. AS FOLLOWS: .: Section 1. The Mayor and City Clerk are hereby authorized and ' directed to execute an agreement with Chiefs, Inc. , for a maintenance agreement for software in the Jefferson City Police ` Department. ' Section 2 . The agreement shall be substantially the same in r� j ,.". {•y form and content as that agreement attached hereto as Exhibit A. ; Section 3 . This Ordinance shall be in full force and effect 3'f from and after the date of its passage and approval . Passed �� _�.� S, /9 9D Approved 56 s residi Officer Mayor zJ r. ATTEST: City Clerk t. z s :9 + ht. �. 1b ,��+• 3�(�jt% � . �pti St 'fit �tv,�3;�>.[�l ti^. M''�Y ,�{�al��{'� F at��b �i! �s�,*t�t�4�i•�. t�,�a+, s. r �'f i�E ' S+k",7 Ux"�..§+r�f MI' 4t �yG4 of�pPttrrslj4 fia x "A 7 �JFt '4 tt'X r 4 ,�? fi:F{ ;�{%*tiTtWt9 F,!'� . , .}`. t ,q .Yyjk 4�. t.+: �Z f'�y+i d . r t;. }�r, �a��. ntJ �7 t•�1�t}'t-`� �?>5 R ��t ! � °t S�j�� .e y a+r+'r �:.� .Fxl t ,t t,. a y. .EtP � � +,Y r, ;C �?�' 1•."jfF'?+.^''Sy�t I!;i $'��1 tt'�r'4f' t�p';"•i s.? ?v�3 }r.' St t.r•'•5 7+�':it vys .il �t s :.,�f�t.4i•4;:t'�l°tF rSlt;ya,as"r'' t ,1��f�f 'Si�. t �,utc�s� �'14t�'��iF4a i� �`�. .4� ',�� .at- t,'r� •^ �p+p ��:� 1r t±;fi .��d.t' t� t 3 "` t 0 `]7 ;"��'t, t. �.) :r .f.r r. a1 5 cs ti"':,+�i`Y� �' rwt..'CS..i. } . ;..J..?,+' �t4. ~!+ + �YzF ."''t ', `';� •'lF�:;�.:k';`.:i.ati, f ,i(t"j a} l,.y;,,„��f,t.ti r!, �'!}'� dt 3 :1 vk%,r'+t + :�3 yF�".a-W.� +,,; P.1 j+° �9f�• �i}� ! .G �"1 �1 l.ti' 1 1 l t, .fy.. } t 1 i'l� Ir. .:s� Ty^ f9 �i A.F{ t }i 7 r a7i to CHIEFS SOFTWARE MAINTENANCE AGREEMENT This maintenance agreement between CHIEFS, Inc. ("CHIEFS") and the City of Jefferson. Missouri ("Licensee") specifies the application software support responsibilities provided by CHIEFS, Inc. TERM: The term of this maintenance agreement is from January 1 1991. through October 31. 1991 . This agreement is automatically renewed for a one-year term every year hereafter at the maintenance price in effect at the time of renewal. CANCELLATION: This agreement may be cancelled by Licensee at any time with 60 days' written notice to CHIEFS. LICENSEE AGREES TO: 1. Maintain the system in a current operational state, i.e. , all IBM and CHIEFS releases must be applied within 30 days of receipt. If Licensee does not maintain the system with current IBM and CHIEFS releases, the maintenance contract is void. Not applying releases in a timely and proper Manner could severely impact the integrity of Licensee data. 2. Operate the licensed CHIEFS applications on Platform S/36 Model 5360 Serial No. +0 4 '1 R 15 to 3. Return all media containing CHIEFS releases. Licensee agrees to pay CHIEFS for all unreturned-media at the following rates: 5 1/4" Diskettes $ 2.00 8" Diskettes 4.00 Tape Reels 25.00 Tape Cartridges 35.00 4. Pay for all modem-related telephone long-distance charges incurred by CHIEFS during on-line diagnostic modem support. CHIEFS AGREES TO: 1. Provide- telephone support on Monday through Friday from 8:00 AM to 5:00 PM (EST) . 2. Provide on-line diagnostic modem support on Monday through Friday from 8:00 AM to 5:00 PM (EST) . System 36 and 38 customers will realize a discounted maintenance cost if a modem compatible to and approved by CHIEFS is acquired. All modem-related telephone line charges will be billed to Licensee. 3. Provide enhancements and releases including loading instructions and user manual revisions. The loading of the releases is the responsibility of Licensee. Diskettes, tape cartridges, and tape reels are the property of CHIEFS and should be returned by Licensee. Licensee will be charged for all unreturned media.- 4. Assist users in organizing an annual user group meeting. • a CHIEFS Maintenance Agreement 2 24-HOUR MAINTENANCE If 24-hour maintenance is selected, telephone and modem support are provided 24 hours per day, seven days a week in addition to the services listed above. All Licensees have the benefit of 24-hour maintenance; however, the rate for coverage outside the hours of 8:00 AM through 5:00 PM (EST) is $50.00 per hour with a one- hour minimum. The monthly payment option may be subscribed to at any time during the year. . To use 24-hour support: Call (513) 844-0020, wait for the tone, then enter your area code and telephone number using a touch tone phone. A customer support representative will return your call, normally within two hours. SUPPORT NOT PROVIDED UNDER THIS AGREEMENT Maintenance coverage does not include support at Licensee's site. If an on- site visit is deemed necessary by both parties, Licensee is responsible for all reasonable travel expenses incurred by CHIEFS staff. If it is determined that the problem is not caused by a malfunction of the CHIEFS software, Licensee may be charged an on-site support fee of $75.00 per hour. IF MAINTENANCE COVERAGE IS NOT SELECTED If Licensee elects to not be covered under the CHIEFS maintenance agreement: 1. The Licensee will not be provided enhancements or releases to the CHIEFS software. Retail prices will be charged for enhancements and releases purchased by Licensee. 2. All support provided to Licensee will be charged to Licensee at a rate of $35.00 per hour for telephone and modem support and $75.00 per hour plus expenses for support provided at Licensee's site. If Licensee chooses at a later date to reactivate maintenance: 1. Licensee will be charged the current maintenance fee plus 20s for each - _- month maintenance was not paid. 2. Licensee will be charged an enhancement upgrade and system evaluation fee of $2,000.00. 3. A system evaluation and installation visit must be conducted at Licensee's site by a CHIEFS employee which will be charged to the Licensee at a rate of $65.00 per hour plus reasonable travel expenses (airfare, car rental, meals, lodging) . a CHIEFS Maintenance Agreement 3 MAINTENANCE SELECTION The maintenance coverage and application software support fee structure is as follows: Total Cost/ Software Product Monthly Cost Agreement CAD II - Police and Fire $ 250.00 $ 2,500.00 CRIMES/Summary 175.00 1,750.00 TOTAL COST FOR NORMAL MAINTENANCE $ 425.00* $ 4,250.00 24-Hour Maintenance Coverage $ 150.00 $ 1,500.00 TOTAL COST FOR 24-HOUR MAINTENANCE $ 575.00* $ 5,750.00 * The total coast for the term of the agreement is due upon receipt of invoice. x _ Normal maintenance 24-hour maintenance No maintenance coverage CITY OF JEFFERSON, MISSOURI By: Signature `Date Witness _ Title CHIEFS; -INC. By: -/1/IYJ/ti/� Signatureg �yyj Date President/CEO Witness Title jefferso.mo 2/91amf ti CHIEFS SOFTWARE LICENSE AGREEMENT ADDENDUM E MAINTENANCE AGREEMENT This maintenance agreement between CHIEFS Inc. ("CHIEFS") and the �7 f� fe'r-Soitv. M.i.ss0uri, Poli _4. DepArtment_Andthe Gole__C.ovnt3Sharif 's Office_ ( Licensee") specifies the application software support provided by CHIEFS. Charges for this support are outlined in the attached Maintenance Fee Schedule. TERM: The term of this maintenance agreement is from __N_Qv_embes >,?9 2_ through Qc-tober 31 . _199 This agreement is automatically renewed for a one-year term every year hereafter at the maintenance price in effect at the time of renewal. CANCELLATION: This maintenance agreement may be cancelled by Licensee at any time with 60 days written notice to CHIEFS. LICENSEE AGREES TO: 1. Maintain the system in a current operational state, i. e. , all IBM and CHIEFS releases must be applied within 30 days of receipt. If Licensee does not maintain the system with current IBM and CHIEFS releases, the maintenance agreement is void. Not applying releases in a timely and proper manner could severely impact the integrity of Licensee' s data. 2. Operate the licensed CHIEFS applications on Platform AS/400 Model _E3_5__ Serial No. Operate the licensed CHIEFS applications on the System 36 platform Serial Number 1047986 from November 1, 1992 through April 30, 1993. Effective May 1, 1993 through October 31, 1993, Licensee will begin maintenance coverage on the CHIEFS AS/400 applications at the rate specified herein on the attached maintenance fee schedule. System 36 maintenance coverage and the associated fee attached to said coverage would be discontinued at the same time (May 1, 1993) as the AS/400 coverage and fee structure go into effect. 3. Return all media containing CHIEFS releases. Licensee will be charged for all unreturned media. CHIEFS AGREES TO: Regular Maint-enance 1. Provide telephone support on Monday through Friday from 8: 00 AM to 5: 00 PM (EST). 2. Provide on-line diagnostic modem support on Monday through Friday from 8: 00 AM to 5: 00 PM (EST). 3. Provide enhancements and releases including loading instructions and user manual revisions. Installation of releases is the responsibility of Licensee. Diskettes, tape cartridges, and tape reels are the property of CHIEFS and should be returned by Licensee. Licensee will be charged for all unreturned media. F�- 15 24-Rau r_ffain_t_eua�r e -__ elephone and modem support are provided 24 hours per day, seven days a week for an additional fee. To use 24-hour support: Call (513) 844-0020, wait for the tone,' then enter your area code and telephone number using a touch tone phone. A customer support representative will return your call, normally within two hours. SUPPORT NOT PROVIDED UNDER THIS AGREEMENT Maintenance coverage does not include support at Licensees site. If an on-site visit is deemed necessary by both parties, Licensee is responsible for all reasonable travel expenses incurred by CHIEFS staff. In addition, if the problem is not caused by a malfunction of the CHIEFS software, Licensee may be charged an on-site support fee. IF MAINTENANCE AGREEMENT IS NOT SELECTED If Licensee elects not to be covered under the CHIEFS maintenance agreement: 1. Licensee will not be provided enhancements or releases to the CHIEFS software. Retail prices will be charged for enhancements and releases purchased by Licensee. 2. All support provided will be charged to Licensee. If Licensee chooses at a later date to reactivate the maintenance agreement: Licensee will be charged for each month that maintenance was not paid plus a surcharge. 2. Licensee will be charged an enhancement upgrade and system evaluation fee. =3. . Licensee will be charged an on-site support fee for installation of CHIEFS current software. JEFFERSON CITY,' MISSOURI, POLICE DEPT. By: �G7�/2 6-q2 4z AND THE COLE'COUNTY, MISSOURI SHERIFF'S OFFICE Signature L Date Witness Title CHIEFS, INC. By: � Signatu7fe Date President/CEO Witness Title APPRVAS RM: City ounselor 16 MAINTENANCE FEE SCHEDULE ?fective Dates: November 1 . ' 1992 through April 30, 1993 Product Support (Regular Maintenance) System 36 Maintenance Monthly Fee Semi-Annual Fee* Crimes $ 192.50 $1 ,155.00 CAD II 275.00 1 .650.00 Total $ 467.50 $2,805.00 Effective Dates: May 1, 1993 through October 31 , 1993 Product Support (Regular Maintenance) AS/400 Maintenance Monthly Fee Semi-Annual Fee Annual FeeW Crimes $ 300 $1 ,800.00 $ 3,600 CAD III - P & F 500 3,000.00 6,000 E-911 Interface 130 780.00 1 ,560 TOTAL $ 930 $5,580.00 $ 11 ,160 X Maintenance is billed annually. If payment is not received within 30 days of invoice, a late fee will be assessed. 24-Hour Maintenance o Monthly fee: $150 per month o If 24-hour maintenance is not selected: $50 per hour, 1-hour minimum On-Site Support o $275 per 8-hour day; $75 per hour over 8 hours o Travel expenses including, but not limited to, air fare, hotel, meals, and car rental Non-Maintenance Agreement Support o Releases: Retail price (determined per release) o Telephone/modem support: $50 per hour, 1-hour minimum Reactivate Maintenance Agreement o Current product support fee plus 20% for each month maintenance agreement was not in effect o $2,000 enhancement upgrade and system evaluation fee o On-site support fee as stated above for installation of current software 17 Unreturned Media 0 $ 5 5 1/4" Diskettes o $30 Tape Reels 0 10 8" Diskettes o 40 Tape Cartridges Maintenance Selection Regular Maintenance 24-Hour Maintenance No Maintenance Agreement ACCEPTANCE: JEFFERSON CITY, MISSOURI, POLICE DEPARTMENT AND THE COLE COUNTY, MISSOURI, SHERIFF'S OFFICE By: Signature Date Qz,/ Title 18