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July 28, 20 City Council Packet
CITY COUNCIL WORKSHOP 550 E. 6th Street, Beaumont, CA Tuesday, July 28, 2020 Regular Meeting: 5:00 PM Materials related to an item on this agenda submitted to the City Council after distribution of the agenda packets are available for public inspection in the City Clerk’s office at 550 E. 6th Street during normal business hours AGENDA MEETING PARTICIPATION NOTICE This meeting will be conducted utilizing teleconference communications and will be recorded for live streaming as well as open to public attendance subject to social distancing and applicable health orders. All City of Beaumont public meetings will be available via live streaming and made available on the City's official YouTube webpage. Please use the following link during the meeting for live stream access. BeaumontCa.gov/Livestream Public comments will be accepted using the following options. 1. Written comments will be accepted via email and will be read aloud during the corresponding item of the meeting. Public comments shall not exceed three (3) minutes unless otherwise authorized by City Council. Comments can be submitted anytime prior to the meeting as well as during the meeting up until the end of the corresponding item. Please submit your comments to: NicoleW@BeaumontCA.gov 2. Phone-in comments will be accepted by joining a conference line prior to the corresponding item of the meeting. Public comments shall not exceed three (3) minutes unless otherwise authorized by City Council. Please use the following phone number to join the call: (800) 369- 1985 (Toll Free) Access Code: 4421618 3. In person comments subject to the adherence of the applicable health orders and social distancing requirements. In compliance with the American Disabilities Act, if you require special assistance to participate in this meeting, please contact the City Clerk's office using the above email or call (951) 571-3196. Notification 48 hours prior to a meeting will ensure the best reasonable accommodation arrangements. 1 REGULAR SESSION - 5:00 PM CALL TO ORDER Mayor Santos, Mayor Pro Tem Lara, Council Membe r Carroll, Council Member Martinez, Council Member White Action of any requests for Excused Absence: Pledge of Allegiance: Approval / Adjustments to the Agenda: Conflict of Interest Disclosure: PUBLIC COMMENT PERIOD (ITEMS NOT ON THE AGENDA) Any one person may address the City Council on any matter not on this agenda. If you wish to speak, please fill out a “Public Comment Form” provided at the back table and give it to the City Clerk. There is a three (3) minute time limit on public comments. There will be no sharing or passing of time to another person. State Law prohibits the City Council from discussing or taking actions brought up by your comments. ACTION ITEMS Approval of all Ordinances and Resolutions to be read by title only. 1. National Community Survey Results Recommended Action: Receive and file. ADJOURNMENT The next regular meeting of the Beaumont City Council, Beaumont Financing Authority, the Beaumont Successor Agency (formerly RDA), the Beaumont Utility Authority, the Beaumont Parking Authority and the Beaumont Public Improvement Agency is scheduled for Tuesday, August 4, 2020, at 5:00 p.m. or thereafter as noted on the posted Agenda for Closed Session items in the City Counc il Board Room No. 5, followed by the regular meeting at 6:00 p.m. or thereafter as noted on the posted Agenda at City Hall. Beaumont City Hall – Online www.BeaumontCa.gov 2 Staff Report TO: City Council FROM: Todd Parton, City Manager DATE July 28, 2020 SUBJECT: National Community Survey Results Background and Analysis: On January 7, 2020, the implementation of the National Community Survey (NCS) was approved. The scientific survey sought to provide a comprehensive and accurate picture of livability and resident perspectives of Beaumont. The results of the survey can be used to improve service delivery and identify priorities for use in strategic planning and budget setting. The City plans to conduct ongoing surveys every two years in order to track trends, gauge citizen perceptions, and solicit feedback. Fiscal Impact: Costs associated with this presentation were approved as part of this survey implementation. There is no financial impact to the City from this workshop. Recommended Action: Receive and file. Attachments: A. NCS Guide to Understanding and Using your Reports B. NCS Community Livability Report C. NCS Open-end Report D. NCS Supplemental Online Results E. NCS Technical Appendices 3 Item 1. 2955 Valmont Road Suite 300 777 North Capitol Street NE, Suite 500 Boulder, Colorado 80301 Washington, DC 20002 n-r-c.com • 303-444-7863 icma.org • 800-745-8780 Guide to Understanding and Using Your Reports 4 Item 1. User Guide to The National Community Survey™ The National Community Survey™ © 2001-2020 National Research Center, Inc. The NCS™ is presented by NRC in collaboration with ICMA. Contents Purpose of the User Guide .............................................................................. 1 What Does The NCS Measure? ........................................................................ 2 Using Your Reports ........................................................................................ 4 Report Documents ......................................................................................................... 4 Report Dissemination ..................................................................................................... 5 Community Livability Report ........................................................................................... 7 Dashboard Summary of Findings ..................................................................................... 9 Technical Appendices ................................................................................................... 10 Trends over Time Report .............................................................................................. 14 Demographic and Geographic Subgroup Comparison Reports ......................................... 15 Open-ended Question Responses .................................................................................. 16 Understanding Survey Research ..................................................................... 17 Survey Sampling .......................................................................................................... 17 Margin of Error and Confidence Intervals ....................................................................... 17 Non-response Bias ....................................................................................................... 18 “Don’t know” Responses ............................................................................................... 18 Response Scale ............................................................................................................ 19 5 Item 1. User Guide to The National Community Survey™ 1 Purpose of the User Guide As a participant in The National Community Survey™ (The NCS™), you are among an elite group of communities that conduct resident surveys. Communities often use the results of The NCS to: Envision Make strategic plans and set goals Engage Partner with residents, other governments, private sector and community-based organizations Earmark Alter budgets, personnel or services Educate Communicate and reach out to residents to inform, educate and advocate Enact Create, alter and remove policies to promote community strengths Evaluate Track strengths and problems, dig more deeply and evaluate progress The purpose of this User Guide is to provide you with an overview of the various products you have received related to your survey results, and to describe how to dive in and understand the data that are provided in these products. Your community, including the elected officials and government staff, should dig into data relevant to their missions, discuss the findings and create action plans. Residents expect their leaders to act on the survey results they receive. By acting on survey results, community leaders build credibility with residents. This credibility leads to heightened public trust which, in turn, makes it more likely that residents will support expenditures and resource allocations recommended by their councils, commissions or staff. Proper expenditure of resources leads to better communities. The NCS Background National Research Center, Inc. (NRC) developed The NCS as a low-cost, comprehensive, statistically valid survey solution for local governments eager to find out what their residents think about their communities. The NCS is not just a survey; it is a service that encompasses the entire survey research process - scheduling, questionnaire development, sample selection, data collection, analysis and reporting. In partnership with the International City/County Management Association (ICMA), The NCS has been administered hundreds of times in numerous U.S. cities, counties, towns, villages and boroughs. The NCS assesses aspects of community life, local government service quality and resident participation in community activities. The results, based on resident perceptions, describe the areas where community members themselves believe things are going well and shed light on the areas that could benefit from improvement. 6 Item 1. User Guide to The National Community Survey™ 2 What Does The NCS Measure? Broadly, The NCS measures your community’s “livability.” A great many definitions have been made for community livability,1 including one from the Partners for Livable Communities, calling it “the sum of the factors that add up to a community’s quality of life.”2 Staff at NRC examined the extensive research that has been done about community livability and many of the models that have been developed to describe the components of livable communities.3 Eight facets of community livability were distilled from our synthesis of this research: Safety, Mobility, the Natural Environment, the Built Environment, the Economy, Recreation and Wellness, Education and Enrichment and Community Engagement. The NCS questionnaire includes individual items that act as indicators of co mmunity quality within each of the eight facets – and, split in a different way, they form three “pillars” of community quality : Community Characteristics, Governance and Participation. The Eight Facets of Livable Communities The Three Pillars of Livable Communities 1 Many examples are shown at http://www.camsys.com/kb_experts_livability.htm 2 Source: Partners for Livable Communities, http://www.livable.org/about-us/what-is-livability 3 See, for example: http://livable.nonprofitsoapbox.com/storage/documents/board_resources/BOT_Meetings/2010/4ExecCommNov5/ Grand_Alliance_doc_for_EC.pdf; http://www.sustainable.org/images/stories/pdf/Placemaking_v1.pdf; http://www.who.int/ageing/ publications/Global_age_friendly_cities_Guide_English.pdf Safety Protection from danger or risk (e.g., public safety, personal security and welfare, emergency preparedness) Mobility Accessibility of a community by motorized and non- motorized modes of transportation (e.g., ease of travel, traffic flow, walking) Natural Environment Resources and features native to a community (e.g., open spaces, water, air) Built Environment Design, construction and management of the human-made space in which people live, work, and recreate on a day-to-day basis, including the buildings, streetscapes, parks, etc. Economy Maintenance of a diverse economy (e.g., vibrant downtown, cost of living) Recreation and Wellness Recreation, healthy lifestyles, preventive and curative healthcare, supportive services, (e.g., fitness opportunities, recreation centers) Education and Enrichment Learning, enrichment and workforce readiness for children, youth and adults Community Engagement Quality and frequency of social interactions (e.g., civic groups, volunteering) Community Characteristics Inherent and acquired amenities, the design and opportunities that contribute to the livability of a community Governance Services provided by local government; government function and levels of trust residents have in government leaders Participation Connection to neighbors, resident activities; use of community amenities and services; “social capital” 7 Item 1. User Guide to The National Community Survey™ 3 Other sectors that influence community quality include the businesses, non-profit agencies, fraternal or service organizations (e.g., Kiwanis, Rotary, Lions and more) and other community groups (such as homeowners or neighborhood associations, etc.) as well as other nearby local governments or other levels of government. They are important target audiences for receiving and acting on The NCS results. Because much of what The NCS measures is quality – quality of community life, services and connection – it is common for community leaders to conclude that their locale must excel in every facet of livability. While leaders may feel compelled to strive to be equally strong in all areas of community life, such a strategy is rarely feasible or even desirable. Different communities have different strengths and identities. These strengths and definitions of the community should be noted by all those reviewing the results. Less desirable ratings for some indicators should not automatically be seen as negative for a community, but instead a reflection of the community ’s resources and priorities which wisely may be spent on areas that matter more. Not all indicators that show less achievement are a call to action, just as not all indicators that are strong should become a gateway to complacency. Those viewing The NCS results, and in particular those charged w ith creating plans based on the results, should consider their community’s essence and priorities, and should choose to make improvements or maintain excellence in areas that support the identity they desire. Meeting your definition of success in the areas deemed most important is the ultimate goal – and one that The NCS helps measure – even if all levels of success are not equal. 8 Item 1. User Guide to The National Community Survey™ 4 Using Your Reports Report Documents Instead of a single, heavy document that can be difficult to navigate and share, The NCS results are reported in multiple formats and lengths, each with varying levels of detail to ensure your different stakeholder groups get the right information to meet their needs. The Basic Service of The NCS includes each of the following documents: Community Livability Report Dashboard Summary of Findings Technical Appendices Trends over Time (if you have administered The NCS before) Depending on the additional services you chose as part of your research project, you may also receive additional reports, such as: Demographic Subgroup Comparisons Geographic Subgroup Comparisons Report of Open-ended Questions Presentation slideshow (shown at in-person presentation of results and provided to you for your own uses) This User Guide describes these reports, how to interpret the data and how to dig deeper to ensure everyone – you, government staff leadership, line staff, elected officials, residents, business owners and community organizations – get the most out of The NCS results. Report Types When assembled together, these reports build on and reinforce each other, while separately, they provide the flexibility for targeted reporting to specific audiences. Community Livability Report • This report is the most universal and summarizes all the results and key findings. The Community Livability Report is brief, attractive and accessible, making it a central public document. Dashboard Summary of Findings • This report offers a simplified (“rolled up”) quantitative view of the data, as well as comparison details for each question (the relationship to the benchmark and over time, if this is not the first iteration of the survey). Technical Appendices • The appendices include the details about survey methods, individual response options selected for each question – with and without the “don’t know” option – and detailed benchmark results. This document speaks to the credibility of data and the most granular detail of results. Trends over Time • This report reveals how resident perspectives and behavior s have changed across two or more administrations of The NCS. The report offers a high level view of how rankings have changed as well as relative position to the benchmark including all administrations of The NCS. 9 Item 1. User Guide to The National Community Survey™ 5 Guide to Understanding and Using Your Reports • The Guide to Understanding and Using Your Reports (this document) is written simply so that the survey sponsors receive guidance about how to understand all aspects of the reports, and also so that sponsors can explain to others how the reports are organized and what they mean. Presentation • An in-person presentation by NRC’s independent researchers will offer a n engaging overview of the findings – revealing important patterns without getting lost in the detail – at a Council meeting (either formal or work session). The PowerPoint slideshow can be reused for other audiences, including civic clubs, business and non-profit organizations and the press. Presentation by the unbiased survey research team offers the neutrality that is hard to garner when staff themselves present survey findings. Subgroup Comparisons • Both demographic and geographic comparison options are available. Such information can be especially useful as programs are considered for different parts of a community or outreach is planned to educate different community groups. Open-ended Questions • Residents’ own words add flavor to the survey results and a quantitative grouping of similarly themed comments gives a sense of common ideas. Report Dissemination Distributing the results and communicating the key findings engages audiences. Audiences and Stakeholders Residents • Make the reports available to the public via your website. Share the results at a public meeting (being sure to advertise the event) and on social media. Create a summary of the results to include in the community newsletter. A full presentation of the results (either by NRC or your own staff) with discussion of results among elected officials highlights the transparency of findings. If independence of the findings is particularly important in your community, working with NRC to make the presentation of results will be particularly effective. Department Managers and Line Staff • Managers and staff will examine ratings most closely aligned to their work. Make a plan to disseminate results to line staff (e.g., through a series of small group meetings). Staff should be encouraged to identify specific areas where action is suggested – including further research as well as service enhancements or partnerships outside of the organization. These suggestions could be sent to the department heads who will meet to discuss action options with the chief administrative officer. Elected officials • Elected officials benefit most from advance distribution of survey reports prior to public presentation and discussion. Ask elected officials to read the survey document s and funnel questions to staff who then can get assistance with answers from NRC professionals, when needed. Staff should develop an approach to action that can be presented to council. This way staff will be prepared when the inevitable council question is asked of the manager, “What do you plan to do with these results so that they don’t just sit on a shelf?” Non-profits and Businesses • While local governments sponsor The NCS, it is not just for staff and elected officials. It is a document to engage the entire community. Many of the findings of the survey will be relevant to the non-profit and business sectors and many community improvements will rest on the shoulders of these sectors as much as on government. Convene a meeting of business and non-profit leaders to release results and begin a discussion of actions to improve resident attitudes and behaviors. This could be a town hall-style meeting or a special invitation lunch with elected officials. 10 Item 1. User Guide to The National Community Survey™ 6 Press/Media • Getting in front of your results means controlling how and when results are shared with the press. Whether your relationship with the local news media is cooperative or contentious, you should declare your intentions for the results even before the survey is conducted – then reinforce those intentions once you have the results. Let the press know that there are no bad results and that your community conducts The NCS because it intends to learn and improve like the best businesses. Certainly social media outlets also permit you to express your intentions for results and to interpret the findings for any of your followers. (And do not forget to link subsequent decisions to what you learned from the survey.) Choosing a Report Audience You can follow or adapt to your needs NRC’s recommendations for sharing The NCS reports with different stakeholder groups in your community. There is no reason to withhold any report from any individual or stakeholder group, but if targeting the right information to the right audience is seen to be of value, we believe that these distinctions among audiences will make the first pass at distributing results most effective. Sharing The NCS Reports with Different Sectors Report Residents Elected officials Department managers and line staff Non-profits and businesses Press/ Media Community Livability Report ● ● ● ● ● Dashboard Summary of Findings ● Technical Appendices ● Trends over Time ● ● ● ○ ● Presentation of key findings ● ● ● ● Subgroup comparisons (demographic and/or geographic) ○ ● ○ Open-ended Question Responses ○ ○ ○ Guide to Understanding and Using Your Reports ● ●=Recommended ○=Optional These stakeholder groups may wish to “drill down” into the results most meaningful or pertinent to their missions. Those wishing to drill down should review the questionnaire first and decide which survey items are relevant to their mission – choosing from not only specific municipality-provided services, but also those “community outcomes” that they wish to impact. The Dashboard Summary of Findings and Community Livability Report provide an overview, while the Technical Appendices provide the detailed survey responses and benchmark results. The Trends over Time can show how stakeholders’ efforts have impacted the community over the years. Demographic and Geographic Subgroup Comparisons reports can help to point out on whom and where impacts have been felt to lesser and greater degrees. 11 Item 1. User Guide to The National Community Survey™ 7 Community Livability Report Using the model of the eight facets of community livability within the three pillars of community, The NCS Community Livability report is divided into seven sections: About Quality of Life Community Characteristics Governance Participation Special Topics Conclusions About • This section provides background on The NCS and community livability with brief descriptions of the survey methods. Quality of Life • This section of the report highlights areas of community strength and challenge, as well as identifying community characteristics most important to your residents’ assessments of their quality of life. A summary of benchmark comparisons is presented by the eight community livability facets helping communities to focus on areas that may provide “bigger bang for your buck.” Community Characteristics • This section of the report describes residents’ ratings of the characteristics that make a community livable, attractive and a place where people want to be . Governance • This section of the report evaluates how well the local government delivers services and meets the needs and expectations of its residents. Participation • This section of the report looks at how connected residents are to the community and each other. Special Topics • This section includes the custom or special questions you may have include d on your survey. Conclusions • Your report ends with a summary of key findings. For the most part, the “percent positive” is reported in the report’s charts. The percent positive is the combination of the top two most positive response options (i.e., “excellent” and “good,” “very safe” and “somewhat safe”). For question that ask about behavior (e.g., asked on a yes/no scale or frequency scale like “never,” “rarely,” “sometimes,” “usually,” or “always”) we show a combination of responses that reflects at least some behavior (e.g., percent “yes” or “always” and “usually”). On many of the questions in the survey, respondents could answer “don’t know,” but these “don’t know” responses have been excluded from the analyses shown in the report. In other words, the tables and charts display the responses from respondents who had an opinion about a specific item. Appendix A of the Technical Appendices provides the complete set of survey frequencies, with and without “don’t know” responses. The User Guide section, Understanding Survey Research (starting on page 17) describes how and why we remove the “don’t know” responses from our analyses. Most of the charts in your Community Livability report have been color -coded to indicate how your results compare to national benchmarks, with individual survey items grouped within the eight facets of Community Livability. At a glance, you can see how your results compare to not only each other, but to 12 Item 1. User Guide to The National Community Survey™ 8 national benchmark communities, as well. Detailed benchmark results are provided in Appendix B of the Technical Appendices and include such additional information as your rank among the comparison communities. If you chose to have custom benchmark comparisons made , the results appear in this appendix as well. 13 Item 1. User Guide to The National Community Survey™ 9 Dashboard Summary of Findings The Dashboard Summary of Findings summarizes resident ratings across the eight facets and three pillars of a livable community. The Dashboard Summary chart displays your overall performance in each facet based on each survey item’s comparison to the benchmark. When most ratings we re higher than the benchmark, the color is dark purple; when most ratings were lower than the benchmark, the color is the lightest purple. A mix of ratings (higher and lower than the benchmark) results in a color between the extremes. The Detailed Dashboard displays for each item on the survey, its comparison to the benchmark and the percent positive for the current year, and if applicable, how the current year ’s rating compares to the previous year’s rating (higher, similar or lower). Examination of how areas are trending over time and how they compare to the benchmark can be helpful in identifying the areas that merit more attention. 14 Item 1. User Guide to The National Community Survey™ 10 Technical Appendices Appendix A: Complete Survey Responses The first appendix in this document shows the responses to each question on the survey in two ways. Included first are the responses excluding any “don’t know” responses and second are the responses including the “don’t know” responses. We show both the percent of respondents giving a particular response followed by the number of respondents (denoted with “N=”). Every table in the appendix is numbered, to ease its reference in additional documentation or reports you may develop. The complete question wording that was used on the survey is also displayed in every table. This permits readers to review the results in their entirety without having to cross-reference the survey instrument. High “don’t know” (typically 20% or greater) responses can suggest a need for additional communication or outreach in the community, especially if the high “don’t know” responses are related to underused services. For some questions, respondents are permitted to select more than one response. When some respondents are counted in multiple categories, the total will likely exceed 100%. In these cases, those multiple response questions will have the appropriate notation below the table. 15 Item 1. User Guide to The National Community Survey™ 11 Appendix B: Benchmark Comparisons What Benchmarks Are Benchmarks are comparison data that provide context for your ratings. In Appendix B, your detailed benchmark results are displayed in a table of five columns. The first column is the survey item for which the comparisons have been provided. The second column is your community’s percent positive. The third column is the rank assigned to your rating among communities where a similar question was asked. The fourth column is the number of communities that asked a similar question. The fifth and final column shows how your rating compares to the other communities in the benchmarking database. In that final column, your results are noted as being “higher” than the benchmark, “lower” than the benchmark or “similar” to the benchmark, meaning that the average rating given by residents of your community is statistically similar to or different (greater or lesser) than the benchmark. More extreme differences are noted as “much higher” or “much lower.” We also provide a list of the communities included in your comparison with their population according to the U.S. Census Bureau. The communities in the national database represent a wide geographic and population range; many communities find a custom comparison that targets specific geographies or populations to be useful. What Benchmarks Are Not Benchmarks do not tell you what you need to fix. In this way, benchmarks are not like blood tests that carry a range, often narrow, within which you are considered to be healthy and outside of which you could be sick. A local score that is lower than scores typically seen in other places may indicate nothing more than community sentiment that resonates. For example, a suburb located near a large metropolitan center many not be seen to have as strong an economy as other places. This residential suburb’s commercial areas are not seen to be as vibrant as other plac es, may have a higher cost of living, fewer jobs and may have ceded downtown activities to a nearby metro area that has much higher density and more entertainment opportunities. A lower benchmark rating for “economy” simply offers specifics to the community identity which residents and leaders may feel no need to ameliorate. Instead 16 Item 1. User Guide to The National Community Survey™ 12 this hypothetical community may want to focus its resources on sustaining or strengthening its image as a safe place with many recreation opportunities and ease of travel by car and light rail. How to Use Benchmarks Many of the charts and tables in The NCS reports have been color-coded to indicate how your results compare to national benchmarks. Benchmark comparisons often are used for performance measurement. Communities use the comparative information to help interpret their own resident survey results, to create or revise community plans, to evaluate the success of policy or budget decisions and to measure local government performance. Taking the pulse of the community has little meaning without knowing what pulse rate is too high and what is too low. When surveys of service sat isfaction turn up “good” resident evaluations, jurisdictions need to know how others rate their services to understand if “good” is good enough. Furthermore, in the absence of national or peer community comparisons, a jurisdiction is left with comparing its fire protection rating to its street maintenance rating. That comparison is unfair. Streets always lose to fire. More important and harder questions need to be asked; for example, how do residents’ ratings of fire service compare to opinions about fire service in other communities? A police department that provides the fastest and most efficient service – one that closes most of its cases, solves most of its crimes and keeps the crime rate low – still has a problem to fix if the perception of residents in the community it intends to protect is not so strong. The benchmark data can help that police department – or any department – to understand how well residents think it is doing. Without the comparative data, it would be like bowling in a tournament without knowing what the other teams are scoring. NRC recommends that resident opinion be used in conjunction with other sources of data about budget, personnel and politics to help managers know how to respond to comparative results. NRC’s database of comparative resident opinion is comprised of resident perspectives gathered in surveys from over 500 communities whose residents evaluated the same kinds of t opics on The NCS. The comparison evaluations are from the most recent survey completed in each community; most communities conduct surveys every year or in alternating years. NRC adds the latest results quickly upon survey completion, keeping the benchmark data fresh and relevant. The Basic Service includes national benchmark comparisons. If you chose a custom benchmarks comparison as an additional service to the basic NCS, these comparison will appear in this appendix, as well. Jurisdictions in the benchmark database are distributed geographically across the country and range from small to large in population size. Data come from tens of thousands of individual evaluations of community quality, service delivery and engagement. Despite the differences in jurisdiction characteristics, all are in the business of facilitating a high quality of life for residents, typically by providing local government services to residents. Though individual jurisdiction circumstances, resources and practices vary, the objective virtually everywhere is to help create and sustain highly livable communities. Where Benchmarks Come From NRC has been leading the strategic use of surveys for local governments since 1991, when the principals of the company wrote the first edition of what be came the classic text on resident surveying. In Citizen Surveys: how to do them, how to use them, what they mean, published by ICMA, not only were the principles for quality survey methods articulated, but both the i dea of benchmark data for resident opinion and the method for gathering benchmark data were pioneered. The argument for benchmarks was called “In Search of Standards.” “What has been missing from a local government’s analysis of its survey results is the context that school administrators can supply when they tell parents how an 80 percent score on the social studies test compares to test results from oth er school systems...” 17 Item 1. User Guide to The National Community Survey™ 13 Surveys in the benchmarks are conducted with typically no fewer than 400 residents in each jurisdiction, opinions are intended to represent over 30 million Americans. NRC innovated a method for quantitatively integrating the results of surveys that are conducted by NRC with those that others have conducted. The integration methods have been thoroughly described not only in the Citizen Surveys book, but also in Public Administration Review and the Journal of Policy Analysis and Management. Scholars who specialize in the analysis of resident surveys regularly have relied on this work.4 The method described in those publications is refined regularly and statistically tested on a growing number of resident surveys in NRC’s proprietary databases. NRC’s work on calculating national benchmarks for resident opinions about service delivery and quality of life won the Samuel C. May award for research excellence from the Western Governmental Research Association. 4 See, for example: Kelly, J. & Swindell, D. (2002). Service quality variation across urban space: First steps towards a model of citizen satisfaction. Journal of Urban Affairs, 24, 271-288 and Van Ryzin, G., Muzzio, D., Immerwahr, S., Gulick, L. & Martinez, E. (2004). Drivers and consequences of citizen satisfaction: An application of the American Customer Satisfaction Index Model to New York City, Public Administration Review, 64, 331- 341. 18 Item 1. User Guide to The National Community Survey™ 14 Trends over Time Report If you have conducted The NCS before, you will automatically receive the Trends over Time report. In this report we show your percent positive ratings by year, how your most current results compare to your previous year’s results and how you have compared to the national benchmark for each survey year. The Trends over Time Report provides insight on the aspects of your community that may be improving or perhaps starting to decline. While trends for your national benchmark comparisons are provided for reference, the benchmark is constantly changing as communities conduct newer surveys or new communities conduct surveys and resident perspectives change . Overall, your trends represent, perhaps, the most powerful benchmark you have – a comparison of you to yourself in prior years. These trends can be a window into the impact of new policies, capital projects or programs in your community. 19 Item 1. User Guide to The National Community Survey™ 15 Demographic and Geographic Subgroup Comparison Reports An additional service many participants in The NCS choose is comparison of results by respondent characteristics. In the Demographic Subgroup Comparison Report, each survey question is cross - classified by responses from different demographic groups in your community. We typically show five demographic groupings (housing unit type, housing tenure, age, gender and race/ethnicity) so that you can see if results differ depending on the demographic category of respondent. The Geographic Subgroup Comparison Report is another optional service that compares survey responses by subgroups, in this case, based on respondents’ location (e.g., district, neighborhood, ward, etc.). In order to create a report of geographic comparisons, the geographic subareas will need to be determined well before the survey mailing. In these subgroup comparison reports, we show the percent positive rating and shade “statistically significant” differences grey. The shading is based on analysis of variance and chi-square tests of statistical significance where a “p-value” of 0.05 or less indicates that there is less than a 5% probability that differences observed among subgroups are due to chance; or in other words, a greater than 95% probability that there are differences that exist in the subgroups being compared. Demographic subgroup comparisons can help with creating targeted communication and service campaigns to address the concerns of each group. Geographic subgroup comparisons can help demonstrate the sense of equity felt across the community since residents in some parts of every community tend to feel better than do those in other areas about the services they receive or the livability of their neighborhood. Results from geographic subgroup comparisons will permit targeting of services, capital improvements and programs so that residents in all areas can feel that they are receiving their fair share of resources. 20 Item 1. User Guide to The National Community Survey™ 16 Open-ended Question Responses The NCS standard questions are close-ended. A closed-ended question is one where a s et of response options is listed as fixed choices on the survey and those taking the survey respond to each option listed. Open-ended questions have no answer choices from which respondents select their response. Instead, respondents must “create” their own answers and state them in their own words. The inclusion of an open-ended question is available as an additional service for The NCS that results in a separate Report of Open-ended Questions. On the survey, respondents write, in their own words, their answer to the posed open-ended questions. In this report, the verbatim responses are categorized by topic area using qualitative coding techniques. Often, an “other” category is used for responses falling outside these coded categories. In general, a code is assigned when the number of related responses reaches a critical mass. We will provide a table showing the frequency of each code to give a general overview of the responses. We also provide every verbatim response with its assigned code. This type of report gives you and others a chance to “hear” the voice of respondents in their own words. 21 Item 1. User Guide to The National Community Survey™ 17 Understanding Survey Research Survey Sampling We systematically select households from a geocoded United States Postal Service (USPS) address list to ensure that only households located within the boundaries of a community are surveyed. Systematic sampling is a procedure whereby a complete list of all eligible addresses is culled, selecting every Nth one (a number that changes depending on the size of the population and the sample size to be selected) until the appropriate number of addresses is sampled. Not only does NRC scientifically and randomly sample households to participate in The NCS, but we also select, without bias, the household member to participate. This methodology helps ensure that the attitudes expressed by our respondent sample closely approximate the attitudes of all adult residents living in the community. Without controlling who in the household participates, it is likely that results would be biased towards those who are more sedentary and those without jobs (who may have different opinions about some services). The Basic Service of The NCS includes mailing to randomly selected households . Though response rates across the US have dipped in recent years, the response rate for most administrations of The NCS ranges between 15% and 40%, which yields between 250 and 680 completed surveys. Margin of Error and Confidence Intervals It is customary to describe the precision of estimates made from surveys by a “level of confidence” and accompanying “confidence interval” (or margin of error). A traditional level of confidence, and the one used for The NCS, is 95%. The 95% confidence interval can be any size and quantifies the sampling error or imprecision of the survey results because some residents’ opinions are used to estimate all residents’ opinions. The relationship between sample size and precision of estimates or margin of error (at the 95% confidence level) is shown in the adjacent table. With a typical sample size for The NCS, this means an estimated margin of error at the 95% confidence level of plus or minus four to six percentage points. A 95% confidence interval indicates that for every 100 random samples of the same number of residents, 95 of the confidence intervals created will include the “true” population response. This theor y is applied in practice to mean that the “true” perspective of the target population lies within the confidence interval created for a single survey. For example, if 75% of residents rate a service as “excellent” or “good,” then the 4% margin of error (fo r the 95% confidence interval) indicates that the range of likely responses for the entire community is between 71% and 79%. This source of uncertainty is called sampling error. In addition to sampling error, other sources of error may affect any survey, including the non-response of residents with opinions different from survey responders. Though standardized on The NCS, on other surveys, differences in question wording, order, translation and data entry, as examples, can lead to somewhat varying results. For subgroups of responses, the margin of error increases because the sample size for the subgroup is smaller. For subgroups of approximately 100 respondents, the margin of error is plus or minus 10 percentage points. Number of Margin completed surveys of error 100 9.8% 300 5.7% 400 4.9% 500 4.4% 750 3.6% 22 Item 1. User Guide to The National Community Survey™ 18 Non-response Bias Knowing that residents in single family dwellings are more likely to respond to a mail survey, NRC oversamples residents of multi-family dwellings to ensure their proper representation in the sample data. Rather than giving all residents an equal chance of receiving the survey, this is systematic, stratified sampling, which gives each resident of the community a known chance of receiving the survey (and apartment dwellers, for example, a greater chance than single family home dwellers). Weighting The first step in preparing the data for analysis is to weight the data to reflect the demographic profile of the residents of the community being surveyed. Weighting is the approach used by quality survey consultancies to ensure that the demographic characteristics of the sample mirror the overall population. It is an important method to adjust for potential non-response bias. NRC uses a special software program of mathematical algorithms to calculate the appropriate weights. Several different weighting “schemes” may be tested to ensure the best fit for the data. “Don’t know” Responses Generally, a small portion of respondents select “don’t know” for most survey items and inevitably some items have a larger “don’t know” percentage. Comparing responses to a set of items on the same scale can be misleading when the “don’t know” responses have been included. If two items have disparate “don’t know” percentages (2% versus 17%, for example), any apparent similarities or differences across the remaining response options may disappear once the “don’t know” responses are removed. Such an example is shown below. When comparing the community as a place to live to the community as a place to work, it would appear that 76% of respondents rated the community as a place to live as “excellent” or “good” compared to just 63% for the community as a place to work. However, the community as a place to work has a much higher proportion of respondents answering “don’t know” (17% compared to 2%). Place to live Place to work Number Percent Number Percent Excellent 48 25% 38 20% Good 97 51% 81 43% Fair 23 12% 22 12% Poor 19 10% 17 9% Don’t know 3 2% 32 17% Total 190 100% 190 100% If we remove the three “don’t know” responses from the community as a place to live and the 32 “don ’t know” responses from the community as a place to work, the two items are actually much more similar in their evaluations: 78% “excellent” or “good” place to live compared to 75% “excellent” or “good” place to work. Place to live Place to work Number Percent Number Percent Excellent 48 26% 38 24% Good 97 52% 81 51% Fair 23 12% 22 14% Poor 19 10% 17 11% Total 187 100% 158 100% 23 Item 1. User Guide to The National Community Survey™ 19 Response Scale The scale on which respondents are asked to record their opinions about service and community quality is “excellent,” “good,” “fair” or “poor” (EGFP). This scale has important advantages over other sca le possibilities (very good to very bad; very satisfied to very dissatisfied; strongly agree to strongly disagree, as examples). EGFP is used by the plurality o f communities conducting resident surveys across the U.S. The advantage of familiarity was one that NRC did not want to dismiss when crafting The NCS questionnaire, because elected officials, staff and residents already are acquainted with opinion surveys measured this way. EGFP also has the advantage of offering three positive options, rather than only two, over which a resident can offer an opinion. While symmetrical scales often are the right choice in other measurement tasks, NRC has found that ratings of almost every local government service in almost every community tend, on average, to be posit ive (that is, above the scale midpoint). Therefore, to permit finer distinctions among positively rated services, EGFP offers three options across which to spread those ratings. With questions worded for EGFP, responses are more neutral because they require no positive statement of service quality to judge (as agree -disagree scales require) and, finally, EGFP intends to measure absolute quality of service delivery or community quality (unlike satisfaction scales which ignore residents’ perceptions of quality in favor of their report on the acceptability of the level of service offered). 24 Item 1. National Research Center, Inc. International City/County Management Asssociation 2955 Valmont Road Suite 300 777 North Capitol Street NE Suite 500 Boulder, Colorado 80301 Washington, DC 20002 n-r-c.com • 303-444-7863 icma.org • 800-745-8780 Beaumont , CA Community Livability Report 2020 25 Item 1. The National Community Survey™ © 2001-2020 National Research Center, Inc. The NCS™ is presented by NRC in collaboration with ICMA. NRC is a charter member of the AAPOR Transparency Initiative, providing clear disclosure of our sound and ethical survey research practices. Contents About The NCS™ ................................................................................................................................. 3 Overview of Results ............................................................................................................................ 4 Facets of Livability ............................................................................................................................... 6 Quality of Life ...................................................................................................................................... 8 Governance ......................................................................................................................................... 9 Economy ........................................................................................................................................... 11 Mobility ............................................................................................................................................ 13 Community Design ............................................................................................................................ 15 Utilities ............................................................................................................................................. 17 Safety ................................................................................................................................................ 19 Natural Environment ......................................................................................................................... 21 Parks and Recreation ........................................................................................................................ 23 Health and Wellness ......................................................................................................................... 25 Education, Arts, and Culture.............................................................................................................. 27 Inclusivity and Engagement ............................................................................................................... 29 Special Topics .................................................................................................................................... 33 26 Item 1. The National Community Survey™ - Community Livability Report 3 About The NCS™ The National Community Survey™ (The NCS™) report is about the “livability” of Beaumont. The phrase “livable community” is used here to evoke a place that is not simply habitable, but that is desirable. It is not only where people do live, but where they want to live. Great communities are partnerships of the government, private sector, community- based organizations and residents, all geographically connected. The NCS captures residents’ opinions considering ten central facets of a community: Economy Mobility Community Design Utilities Safety Natural Environment Parks and Recreation Health and Wellness Education, Arts and Culture Inclusivity & Engagement The Community Livability Report provides the opinions of a representative sample of 649 residents of the City of Beaumont. The margin of error around any reported percentage is 4% for all respondents and the response rate for the 2020 survey was 26%. The full description of methods used to garner these opinions can be found in the Technical Appendices provided under separate cover. Communities are partnerships among... Residents Community- based organizations Government Private sector 27 Item 1. The National Community Survey™ - Community Livability Report 4 Overview of Results Residents appreciate many aspects of living in the Beaumont. About three quarters of respondents or more positively rated their overall quality of life in Beaumont, Beaumont as a place to live, and their neighborhood as a place to live. About 8 in 10 would recommend living in Beaumont to someone who asked and planned to remain in Beaumont for the next five years. Ratings for the overall quality of new development, well-designed neighborhoods, variety of housing options and availability of affordable quality housing tended to be positive and similar to national benchmark comparisons. Further, overall ratings in a number of pillars including Safety, Utilities, Natural Environment, Inclusivity and Engagement, and Participation were largely on par with benchmark jurisdictions around the country. Mobility-related services and traffic flow are areas of high importance to residents and of opportunity. A number of mobility-related aspects of the community received ratings similar to those observed elsewhere across the country (ease of travel by bicycle, walking and public transportation, public parking, bus or transit services, traffic signal timing, street cleaning, and sidewalk maintenance). Over half of Beaumont residents reported that they carpooled, walked or biked instead of driving. When asked about areas where the City should invest resources in the next five years, 9 in 10 indicated that it was essential or very important to invest in local street and traffic flow improvements while over 8 in 10 indicated the freeway interchange improvements were essential or very important. Residents gave evaluations that were lower than national benchmarks for traffic flow on major streets, ease of travel by car, and traffic enforcement; they also indicated that mobility, traffic and street infrastructure and quality were top priorities for the City in the coming years. When asked, in their own words, to identify the top needs or priorities for Beaumont residents most often cited issues having to do with mobility, street infrastructure, street quality, and traffic. Residents are healthy and prioritize opportunities for Health and Wellness. Over 6 in 10 residents considered themselves to be in very good to excellent health. They walked and biked at similar rates to their peers around the country and indicated that overall Health and Wellness was a priority for the community. When asked about the overall health and wellness opportunities in Beaumont, less than half of residents gave positive scores. In addition, health services and the availability of preventative health services were lower than the U.S. benchmarks. Similarly, the overall quality of parks and recreation opportunities along with availability of paths and walking trails, recreation programs, classes, centers or facilities, and fitness opportunities lagged behind comparison jurisdictions. Over 6 in 10 residents supported park and community center improvements as essential or very important areas for investing City resources in the next five years. 28 Item 1. The National Community Survey™ - Community Livability Report 5 Beaumont’s Economy remains a high priority for residents, especially in the current climate. When asked about the overall economic health of Beaumont, about 9 in 10 residents rated it as essential or very important. Ratings for economic development, the overall quality of business and service establishments, and the cost of living in Beaumont were all on par with ratings observed in other local governments across the nation. Residents’ perception of their own personal economic future was also similar to those in other benchmark communities. This suggests that Beaumont entered this period of economic uncertainty with a stable economic foundation. The challenge, possibly highlighted by the COVID-19 crisis, is indicated by other areas in the facet of Economy which were rated lower than the benchmarks. These included the variety of business and service establishments, the vibrancy of the downtown/commercial area, shopping opportunities, Beaumont as a place to work and visit, and employment opportunities. Further, about half of residents indicated they were experiencing housing cost stress, compared to other communities across the nation, this was one of the highest rates of housing cost stress in NRC’s database. 29 Item 1. The National Community Survey™ - Community Livability Report 6 Facets of Livability Ratings of importance were compared to ratings of quality to help guide City staff and officials with decisions on future resource allocation and strategic planning areas. When competition for limited resources demands that efficiencies or cutbacks be instituted, it is wise not only to know what facets are deemed most important to residents’ quality of life, but which among the most important are perceived to be of relatively lower quality in your community. It is these facets of community livability – more important facets perceived as being of lower quality – to which attention needs to be paid first. QUALITY LOWER SIMILAR HIGHER IMPORTANCE HIGHER Community Design Health and Wellness SIMILAR Economy Mobility Utilities Parks and Recreation Education, Arts and Culture Safety Natural Environment LOWER Inclusivity and Engagement 30 Item 1. The National Community Survey™ - Community Livability Report 7 FIGURE 1: QUALITY OF FACETS OF LIVABILITY- SUMMARY Percent excellent or good Comparison to benchmark 2020 rating Overall economic health of Beaumont ↓ 47% Overall quality of the transportation system in Beaumont ↓↓ 42% Overall design or layout of Beaumont's residential and commercial areas ↓ 43% Overall quality of the utility infrastructure in Beaumont ↓ 54% Overall feeling of safety in Beaumont ↔ 67% Quality of overall natural environment in Beaumont ↔ 67% Overall quality of parks and recreation opportunities ↓ 63% Overall health and wellness opportunities in Beaumont ↓ 48% Overall opportunities for education, culture, and the arts ↓↓ 32% Residents' connection and engagement with their community ↔ 45% FIGURE 2: IMPORTANCE OF FACETS OF LIVABILITY- SUMMARY Percent essential or very important Comparison to benchmark 2020 rating Overall economic health of Beaumont ↔ 93% Overall quality of the transportation system in Beaumont ↔ 78% Overall design or layout of Beaumont's residential and commercial areas ↑ 86% Overall quality of the utility infrastructure in Beaumont ↔ 89% Overall feeling of safety in Beaumont ↔ 94% Quality of overall natural environment in Beaumont ↔ 81% Overall quality of parks and recreation opportunities ↔ 82% Overall health and wellness opportunities in Beaumont ↑ 83% Overall opportunities for education, culture, and the arts ↔ 78% Residents' connection and engagement with their community ↓ 66% 31 Item 1. The National Community Survey™ - Community Livability Report 8 Quality of Life Measuring community livability starts with assessing the quality of life of those who live there, and ensuring that the community is attractive, accessible, and welcoming to all. FIGURE 3: QUALITY OF LIFE IN BEAUMONT FIGURE 4: QUALITY OF LIFE IN BEAUMONT - SUMMARY Percent excellent or good Comparison to benchmark 2020 rating Overall image or reputation of Beaumont ↓ 54% The overall quality of life in Beaumont ↔ 75% Beaumont as a place to live ↔ 83% FIGURE 5: RECOMMEND BEAUMONT - SUMMARY Percent very or somewhat likely Comparison to benchmark 2020 rating Recommend living in Beaumont to someone who asks ↔ 85% Remain in Beaumont for the next five years ↔ 85% 85% 85% 83% 75% 54% Remain in Beaumont for the next five years Recommend living in Beaumont to someone who asks PERCENT VERY or SOMEWHAT LIKELY Beaumont as a place to live The overall quality of life in Beaumont Overall image or reputation of Beaumont PERCENT EXCELLENT or GOOD Higher Similar Lower COMPARISON TO NATIONAL Legend ↑↑ Much higher ↑ Higher ↔ Similar ↓ Lower ↓↓ Much lower * Not available Excellent 21% Good 55% Fair 21% Poor 3% OVERALL QUALITY OF LIFE 32 Item 1. The National Community Survey™ - Community Livability Report 9 Governance Strong local governments produce results that meet the needs of residents while making the best use of available resources, and are responsive to the present and future needs of the community as a whole. FIGURE 6: GOVERNMENT PERFORMANCE AND SERVICES 34% 56% 67% 43% 52% 49% 34% 31% 30% 28% 31% 26% 40% 23% Quality of services provided by the Federal Government Quality of services provided by the City of Beaumont Public information services Overall customer service by Beaumont employees Treating residents with respect Treating all residents fairly The job Beaumont government does at welcoming resident involvement Informing residents about issues facing the community Being open and transparent to the public Being honest Generally acting in the best interest of the community The value of services for the taxes paid to Beaumont The overall direction that Beaumont is taking Overall confidence in Beaumont government PERCENT EXCELLENT or GOOD Higher Similar Lower COMPARISON TO NATIONAL BENCHMARK Excellent 4% Good 20% Fair 41% Poor 36% OVERALL CONFIDENCE IN GOVERNMENT 33 Item 1. The National Community Survey™ - Community Livability Report 10 FIGURE 7: GOVERNMENT PERFORMANCE AND SERVICES - SUMMARY Percent excellent or good Comparison to benchmark 2020 rating Overall confidence in Beaumont government ↓ 23% The overall direction that Beaumont is taking ↓ 40% The value of services for the taxes paid to Beaumont ↓ 26% Generally acting in the best interest of the community ↓ 31% Being honest ↓ 28% Being open and transparent to the public ↓↓ 30% Informing residents about issues facing the community ↓ 31% The job Beaumont government does at welcoming resident involvement ↓ 34% Treating all residents fairly ↔ 43% Treating residents with respect ↓ 49% Overall customer service by Beaumont employees ↔ 67% Public information services ↔ 56% Quality of services provided by the City of Beaumont ↓ 52% Quality of services provided by the Federal Government ↔ 34% Legend ↑↑ Much higher ↑ Higher ↔ Similar ↓ Lower ↓↓ Much lower * Not available 34 Item 1. The National Community Survey™ - Community Livability Report 11 Economy Local governments work together with private and nonprofit businesses, and with the community at large, to foster sustainable growth, create jobs, and promote a thriving local economy. FIGURE 8: ECONOMIC HEALTH 24% 34% 60% 50% 24% 36% 37% 37% 29% 46% 47% Economy will have positive impact on income VERY OR SOMEWHAT POSITIVE Cost of living in Beaumont Employment opportunities Beaumont as a place to work Beaumont as a place to visit Shopping opportunities Vibrancy of downtown/commercial area Variety of business and service establishments in Beaumont Overall quality of business and service establishments in Beaumont Economic development Overall economic health of Beaumont PERCENT EXCELLENT or GOOD Higher Similar Lower COMPARISON TO NATIONAL BENCHMARK Excellent 7% Good 39% Fair 38% Poor 15% OVERALL ECONOMIC HEALTH 9%15%46%21%9% Very positive Somewhat positive Neutral Somewhat negative Very negative What impact, if any, do you think the economy will have on your family income in the next 6 months? 35 Item 1. The National Community Survey™ - Community Livability Report 12 FIGURE 9: ECONOMIC HEALTH - SUMMARY Percent excellent or good Comparison to benchmark 2020 rating Overall economic health of Beaumont ↓ 47% Economic development ↔ 50% Overall quality of business and service establishments in Beaumont ↔ 60% Variety of business and service establishments in Beaumont ↓ 46% Vibrancy of downtown/commercial area ↓ 29% Shopping opportunities ↓ 37% Beaumont as a place to visit ↓ 37% Beaumont as a place to work ↓ 36% Employment opportunities ↓ 24% Cost of living in Beaumont ↔ 34% FIGURE 10: ECONOMIC IMPACT - SUMMARY Percent very or somewhat positive Comparison to benchmark 2020 rating Economy will have positive impact on income ↔ 24% FIGURE 11: HOUSING COST - SUMMARY Percent for whom housing costs are NOT 30% or more of household income Comparison to benchmark 2020 rating NOT experiencing housing costs stress ↓ 50% Legend ↑↑ Much higher ↑ Higher ↔ Similar ↓ Lower ↓↓ Much lower * Not available 36 Item 1. The National Community Survey™ - Community Livability Report 13 Mobility The ease with which residents can move about their communities, whether for commuting, leisure, or recreation, plays a major role in the quality of life for all who live, work and play in the community. FIGURE 12: MOBILITY IN BEAUMONT FIGURE 13: USE OF ALTERNATIVE TRANSPORTATION MODES 42% 44% 40% 50% 57% 53% 41% 49% 38% 23% 46% 46% 24% 42% Sidewalk maintenance Street lighting Street cleaning Street repair Traffic signal timing Traffic enforcement Bus or transit services Ease of walking in Beaumont Ease of travel by bicycle in Beaumont Ease of travel by public transportation in Beaumont Ease of travel by car in Beaumont Ease of public parking Traffic flow on major streets Overall quality of the transportation system Higher Similar Lower COMPARISON TO NATIONAL 55% 52% 17% Walked or biked instead of driving Carpooled with other adults or children instead of driving alone Used bus, rail, subway, or other public transportation instead of driving USED IN PAST 12 MONTHS Excellent 8% Good 34% Fair 39% Poor 19% THE OVERALL QUALITY OF THE TRANSPORTATION SYSTEM 37 Item 1. The National Community Survey™ - Community Livability Report 14 FIGURE 14: MOBILITY IN BEAUMONT - SUMMARY Percent excellent or good Comparison to benchmark 2020 rating Overall quality of the transportation system in Beaumont ↓↓ 42% Traffic flow on major streets ↓ 24% Ease of travel by car in Beaumont ↓ 46% Ease of travel by public transportation in Beaumont ↔ 41% Ease of travel by bicycle in Beaumont ↔ 53% Ease of walking in Beaumont ↔ 57% Ease of public parking ↔ 49% Bus or transit services ↔ 50% Traffic enforcement ↓ 46% Traffic signal timing ↔ 40% Street repair ↓ 23% Street cleaning ↔ 44% Street lighting ↓ 38% Sidewalk maintenance ↔ 42% Overall quality of the transportation system in Beaumont ↓↓ 42% FIGURE 15: USE OF ALTERNATIVE TRANSPORTATION MODES - SUMMARY Percent who did this in past 12 months Comparison to benchmark 2020 rating Used bus, rail, subway, or other public transportation instead of driving ↔ 17% Carpooled with other adults or children instead of driving alone ↔ 52% Walked or biked instead of driving ↔ 55% Legend ↑↑ Much higher ↑ Higher ↔ Similar ↓ Lower ↓↓ Much lower * Not available 38 Item 1. The National Community Survey™ - Community Livability Report 15 Community Design A well-designed community enhances the quality of life for its residents by encouraging smart land use and zoning, ensuring that affordable housing is accessible to all, and providing access to parks and other green spaces. FIGURE 16: COMMUNITY DESIGN 40% 53% 56% 58% 86% 32% 28% 31% 42% 36% 36% 52% 43% Code enforcement Land use, planning, and zoning Availability of affordable quality housing Variety of housing options Public places where people want to spend time Preservation of the historical or cultural character of the community Well-designed neighborhoods Well-planned commercial growth Well-planned residential growth Overall quality of new development in Beaumont Your neighborhood as a place to live Overall appearance of Beaumont Overall design or layout of Beaumont's residential and commercial areas PERCENT EXCELLENT or GOOD Higher Similar Lower COMPARISON TO NATIONAL BENCHMARK Excellent 8% Good 35% Fair 32% Poor 25% THE OVERALL DESIGN OR LAYOUT OF RESIDENTIAL AND COMMERCIAL AREAS 39 Item 1. The National Community Survey™ - Community Livability Report 16 FIGURE 17: COMMUNITY DESIGN - SUMMARY Percent excellent or good Comparison to benchmark 2020 rating Overall design or layout of Beaumont's residential and commercial areas ↓ 43% Overall appearance of Beaumont ↓ 52% Your neighborhood as a place to live ↔ 86% Overall quality of new development in Beaumont ↔ 58% Well-planned residential growth ↓ 36% Well-planned commercial growth ↓ 36% Well-designed neighborhoods ↔ 56% Preservation of the historical or cultural character of the community ↓ 42% Public places where people want to spend time ↓↓ 31% Variety of housing options ↔ 53% Availability of affordable quality housing ↔ 40% Land use, planning, and zoning ↓ 28% Code enforcement ↓ 32% Legend ↑↑ Much higher ↑ Higher ↔ Similar ↓ Lower ↓↓ Much lower * Not available 40 Item 1. The National Community Survey™ - Community Livability Report 17 Utilities Services such as water, gas, electricity, and internet access play a vital role in ensuring the physical and economic health and well-being of the communities they serve. FIGURE 18: UTILITES 67% 57% 72% 61% 81% 77% 46% 54% Utility billing Storm water management Sewer services Drinking water Garbage collection Power (electric and/or gas) utility Affordable high-speed internet access Overall quality of the utility infrastructure in Beaumont PERCENT EXCELLENT or GOOD Higher Similar Lower COMPARISON TO NATIONAL BENCHMARK Excellent 11% Good 43% Fair 31% Poor 15% THE OVERALL QUALITY OF THE UTILITY INFRASTRUCTURE 41 Item 1. The National Community Survey™ - Community Livability Report 18 FIGURE 19: UTILITES - SUMMARY Percent excellent or good Comparison to benchmark 2020 rating Overall quality of the utility infrastructure in Beaumont ↓ 54% Affordable high-speed internet access ↔ 46% Power (electric and/or gas) utility ↔ 77% Garbage collection ↔ 81% Drinking water ↔ 61% Sewer services ↔ 72% Storm water management ↔ 57% Utility billing ↔ 67% Legend ↑↑ Much higher ↑ Higher ↔ Similar ↓ Lower ↓↓ Much lower * Not available 42 Item 1. The National Community Survey™ - Community Livability Report 19 Safety Public safety is often the most important task facing local governments. All residents should feel safe and secure in their neighborhoods and in the greater community, and providing robust Safety-related services is essential to residents' quality of life. FIGURE 20: SAFETY IN BEAUMONT 79% 75% 65% 78% 94% 65% 78% 80% 65% 62% 74% 67% 51% From fire, flood, or other natural disaster From violent crime From property crime In Beaumont's downtown/commercial… In your neighborhood during the day PERCENT VERY or SOMEWHAT SAFE Emergency preparedness Fire prevention and education Fire services Ambulance or emergency medical services Animal control Crime prevention Police/Sheriff services Overall feeling of safety in Beaumont PERCENT EXCELLENT or GOOD Higher Similar Lower COMPARISON TO NATIONAL BENCHMARK Excellent 17% Good 50% Fair 28% Poor 5% OVERALL FEELING OF SAFETY 43 Item 1. The National Community Survey™ - Community Livability Report 20 FIGURE 21: SAFETY-RELATED SERVICES - SUMMARY Percent excellent or good Comparison to benchmark 2020 rating Overall feeling of safety in Beaumont ↔ 67% Police/Sheriff services ↔ 74% Crime prevention ↔ 62% Animal control ↔ 65% Ambulance or emergency medical services ↔ 80% Fire services ↔ 78% Fire prevention and education ↔ 65% Emergency preparedness ↓ 51% FIGURE 22: FEELINGS OF SAFETY- SUMMARY Percent who feel very or somewhat safe Comparison to benchmark 2020 rating In your neighborhood during the day ↔ 94% In Beaumont's downtown/commercial area during the day ↔ 78% From property crime ↔ 65% From violent crime ↔ 75% From fire, flood, or other natural disaster ↔ 79% Legend ↑↑ Much higher ↑ Higher ↔ Similar ↓ Lower ↓↓ Much lower * Not available 44 Item 1. The National Community Survey™ - Community Livability Report 21 Natural Environment The natural environment plays a vital role in the health and well- being of residents. The natural spaces in which residents live and experience their communities has a direct and profound effect on quality of life. FIGURE 23: NATURAL ENVIRONMENT 69% 46% 48% 71% 67% 50% 53% Yard waste pick-up Recycling Beaumont open space Preservation of natural areas Air quality Cleanliness of Beaumont Overall quality of natural environment in Beaumont PERCENT EXCELLENT or GOOD Higher Similar Lower COMPARISON TO NATIONAL BENCHMARK Excellent 20% Good 47% Fair 27% Poor 6% OVERALL QUALITY OF NATURAL ENVIRONMENT 45 Item 1. The National Community Survey™ - Community Livability Report 22 FIGURE 24: NATURAL ENVIRONMENT - SUMMARY Percent excellent or good Comparison to benchmark 2020 rating Overall quality of natural environment in Beaumont ↔ 67% Cleanliness of Beaumont ↓ 53% Air quality ↔ 71% Preservation of natural areas ↔ 48% Beaumont open space ↔ 46% Recycling ↓ 50% Yard waste pick-up ↔ 69% Legend ↑↑ Much higher ↑ Higher ↔ Similar ↓ Lower ↓↓ Much lower * Not available 46 Item 1. The National Community Survey™ - Community Livability Report 23 Parks and Recreation "There are no communities that pride themselves on their quality of life, promote themselves as a desirable location for businesses to relocate, or maintain that they are environmental stewards of their natural resources, without such communities having a robust, active system of parks and recreation programs for public use and enjoyment." - National Recreation and Park Association FIGURE 25: PARKS AND RECREATION 41% 50% 49% 36% 61% 50% 63% Fitness opportunities Recreation centers or facilities Recreation programs or classes Recreational opportunities City parks Availability of paths and walking trails Overall quality of parks and recreation opportunities PERCENT EXCELLENT or GOOD Higher Similar Lower COMPARISON TO NATIONAL BENCHMARK Excellent 17% Good 46% Fair 29% Poor 8% THE OVERALL QUALITY OF THE PARKS AND RECREATION OPPORTUNITIES 47 Item 1. The National Community Survey™ - Community Livability Report 24 FIGURE 26: PARKS AND RECREATION - SUMMARY Percent excellent or good Comparison to benchmark 2020 rating Overall quality of parks and recreation opportunities ↓ 63% Availability of paths and walking trails ↓ 50% City parks ↓ 61% Recreational opportunities ↓ 36% Recreation programs or classes ↓ 49% Recreation centers or facilities ↓ 50% Fitness opportunities ↓↓ 41% Legend ↑↑ Much higher ↑ Higher ↔ Similar ↓ Lower ↓↓ Much lower * Not available 48 Item 1. The National Community Survey™ - Community Livability Report 25 Health and Wellness The characteristics of and amenities available in the communities in which people live has a direct impact on the health and wellness of residents, and thus, on their quality of life overall. FIGURE 27: HEALTH AND WELLNESS 64% 56% 32% 48% 47% 51% 48% In very good to excellent health PERCENT EXCELLENT or VERY GOOD Availability of affordable quality food Availability of affordable quality mental health care Availability of preventive health services Availability of affordable quality health care Health services Overall health and wellness opportunities in Beaumont PERCENT EXCELLENT or GOOD Higher Similar Lower COMPARISON TO NATIONAL BENCHMARK Excellent 12% Good 36% Fair 38%Poor 14% 27%37%30%6%1% Excellent Very good Good Fair Poor HEALTH AND WELLNESS OPPORTUNITIES Would you say that your health in general is: 49 Item 1. The National Community Survey™ - Community Livability Report 26 FIGURE 28: HEALTH AND WELLNESS - SUMMARY Percent excellent or good Comparison to benchmark 2020 rating Overall health and wellness opportunities in Beaumont ↓ 48% Health services ↓ 51% Availability of affordable quality health care ↔ 48% Availability of preventive health services ↓ 47% Availability of affordable quality mental health care ↔ 32% Availability of affordable quality food ↔ 56% In very good to excellent health ↔ 64% Legend ↑↑ Much higher ↑ Higher ↔ Similar ↓ Lower ↓↓ Much lower * Not available 50 Item 1. The National Community Survey™ - Community Livability Report 27 Education, Arts, and Culture Participation in the arts, in educational opportunities, and in cultural activities is linked to increased civic engagement, greater social tolerance, and enhanced enjoyment of the local community. FIGURE 29: EDUCATION, ARTS AND CULTURE 65% 38% 26% 68% 25% 43% 32% Adult educational opportunities K-12 education Availability of affordable quality child care/preschool Public library services Community support for the arts Opportunities to attend special events and festivals Overall opportunities for education, culture, and the arts PERCENT EXCELLENT or GOOD Higher Similar Lower Excellent 8% Good 24% Fair 41% Poor 27% OVERALL OPPORTUNITIES FOR EDUCATION, CULTURE, AND THE ARTS COMPARISON TO NATIONAL BENCHMARK 51 Item 1. The National Community Survey™ - Community Livability Report 28 FIGURE 30: EDUCATION, ARTS AND CULTURE - SUMMARY Percent excellent or good Comparison to benchmark 2020 rating Overall opportunities for education, culture, and the arts ↓↓ 32% Opportunities to attend special events and festivals ↓ 43% Community support for the arts ↓↓ 25% Public library services ↓ 68% Availability of affordable quality child care/preschool ↓ 26% K-12 education ↓↓ 38% Adult educational opportunities ↔ 65% Legend ↑↑ Much higher ↑ Higher ↔ Similar ↓ Lower ↓↓ Much lower * Not available 52 Item 1. The National Community Survey™ - Community Livability Report 29 Inclusivity and Engagement Inclusivity refers to a cultural and environmental feeling of belonging; residents who feel invited to participate within their communities feel more included, involved, and engaged than those who do not. FIGURE 31: INCLUSIVITY & ENGAGEMENT 52% 59% 58% 64% 64% 67% 47% 69% 81% 61% 45% 47% 45% 41% Opportunities to participate in community… Opportunities to volunteer Opportunities to participate in social events… Taking care of vulnerable residents Valuing/respecting residents from diverse… Attracting people from diverse backgrounds Making all residents feel welcome Openness and acceptance of the… Beaumont as a place to retire Beaumont as a place to raise children Neighborliness of Beaumont Sense of civic/community pride Sense of community Residents' connection and engagement… PERCENT EXCELLENT or GOOD Higher Similar Lower COMPARISON TO NATIONAL BENCHMARK Excellent 8% Good 37% Fair 42% Poor 13% RESIDENTS’ CONNECTION AND ENGAGEMENT WITH THEIR COMMUNITY 53 Item 1. The National Community Survey™ - Community Livability Report 30 FIGURE 32: INCLUSIVITY & ENGAGEMENT - SUMMARY Percent excellent or good Comparison to benchmark 2020 rating Residents' connection and engagement with their community ↔ 45% Sense of community ↔ 61% Sense of civic/community pride ↓ 41% Neighborliness of Beaumont ↓ 45% Beaumont as a place to raise children ↔ 81% Beaumont as a place to retire ↔ 69% Openness and acceptance of the community toward people of diverse backgrounds ↔ 47% Making all residents feel welcome ↔ 67% Attracting people from diverse backgrounds ↔ 64% Valuing/respecting residents from diverse backgrounds ↔ 64% Taking care of vulnerable residents ↔ 58% Opportunities to participate in social events and activities ↔ 59% Opportunities to volunteer ↓ 47% Opportunities to participate in community matters ↔ 52% Legend ↑↑ Much higher ↑ Higher ↔ Similar ↓ Lower ↓↓ Much lower * Not available 54 Item 1. The National Community Survey™ - Community Livability Report 31 FIGURE 33: RESIDENTS’ PARTICIPATION LEVELS 58% 36% 95% 79% 91% 92% 66% 22% 22% 11% 47% 13% 28% Shop online Share your opinions online Use or check email Visit social media sites such as Facebook, Twitter, WhatsApp, etc. Access the internet from your cell phone Access the internet from your home using a computer, laptop or tablet computer Voted in your most recent local election Campaigned or advocated Volunteered your time to some group/activity in Beaumont Watched (online or on television) a local public meeting Attended a local public meeting Contacted Beaumont elected officials to express your opinion Contacted Beaumont for help or information PERCENT YES IN LAST 12 MONTHS Higher Similar Lower COMPARISON TO NATIONAL BENCHMARK 55 Item 1. The National Community Survey™ - Community Livability Report 32 FIGURE 34: RESIDENTS’ PARTICIPATION IN LAST 12 MONTHS- SUMMARY Percent who had done each in last 12 months Comparison to benchmark 2020 rating Contacted Beaumont for help or information ↔ 47% Contacted Beaumont elected officials to express your opinion ↔ 11% Attended a local public meeting ↔ 22% Watched (online or on television) a local public meeting ↔ 22% Volunteered your time to some group/activity in Beaumont ↓ 28% Campaigned or advocated for an issue, cause or candidate ↓ 13% Voted in your most recent local election ↔ 66% FIGURE 35: RESIDENTS’ GENERAL USE OF TECHNOLOGY- SUMMARY Percent who report doing each at least a few times a week Comparison to benchmark 2020 rating Access the internet from your home using a computer, laptop or tablet computer ↔ 92% Access the internet from your cell phone ↔ 91% Visit social media sites such as Facebook, Twitter, WhatsApp, etc. ↔ 79% Use or check email ↔ 95% Share your opinions online ↔ 36% Shop online ↑ 58% Legend ↑↑ Much higher ↑ Higher ↔ Similar ↓ Lower ↓↓ Much lower * Not available 56 Item 1. The National Community Survey™ - Community Livability Report 33 Special Topics FIGURE 36: SOURCES OF INFORMATION Please indicate how much of a source, if at all, you consider each of the following to be for obtaining information about the City government and its activities, events and services: 24% 24% 27% 31% 32% 36% 57% 57% 37% 42% 40% 40% 45% 38% 26% 31% 40% 34% 33% 30% 23% 27% 17% 12% City Manager’s monthly email report Visiting City Hall or the CRC (Community Recreation Center) Talking with City officials City Council meetings Word-of-mouth Local newspaper City social media accounts (Facebook, Nextdoor, Instagram, Twitter, YouTube) City website (BeaumontCA.gov) Major source Minor source Not a source 57 Item 1. The National Community Survey™ - Community Livability Report 34 FIGURE 37: CAPITAL PROJECTS Please rate how important, if at all, you think it is for the City to invest resources in each of the following capital projects over the next five years: 18% 22% 23% 27% 30% 43% 63% 70% 29% 35% 34% 40% 37% 33% 25% 24% 38% 34% 33% 27% 28% 19% 9% 5% 15% 8% 10% 5% 4% 5% 2% 1% Enhancements to the municipal pool (splash pad, slides, locker room renovations, etc.) Upgrade and expansion of athletic/sport facilities Downtown revitalization and City Hall Plaza/Event Center Hiking and biking trails system (expansion, signage, etc.) Park & community center improvements (shade structures, inclusive playground, fitness equipment, etc.) Expansion of public safety facilities (new Police Department/sub-station additional Fire Stations, etc.) Freeway interchange improvements Local street & traffic flow improvements Essential Very important Somewhat important Not at all important 58 Item 1. The National Community Survey™ - Community Livability Report 35 Beaumont also added an open-ended question to the survey. The results for this question and a full set of responses are available under separate cover. Eight in 10 respondents prioritized streets and mobility in the next five years. Employment and businesses were a priority as well along with issues related to growth, density, housing, environment and infrastructure. The table below summarizes the results of the question. FIGURE 38: NEEDS/PRIORITIES FOR THE CITY What do you see as the top three needs or priorities for the City of Beaumont? Total may exceed 100% as respondents could select more than one option. 1% 5% 7% 9% 9% 9% 14% 15% 16% 17% 22% 24% 38% 48% Don't know/nothing Other Events/entertainment Parks & Rec Social/community issues City/downtown revitalization Economy/taxes K-12 schools,education/childcare City maintenance/services: utilities, public transportation, etc. Safety/crime Growth/infrastructure/density/housing/environment Businesses/employment Mobility/traffic Street infrastructure/street quality 59 Item 1. National Research Center, Inc. International City/County Management Asssociation 2955 Valmont Road Suite 300 777 North Capitol Street NE Suite 500 Boulder, Colorado 80301 Washington, DC 20002 n-r-c.com • 303-444-7863 icma.org • 800-745-8780 Beaumont , CA Open -E nd Report 2020 60 Item 1. The National Community Survey™ © 2001-2020 National Research Center, Inc. The NCS™ is presented by NRC in collaboration with ICMA. NRC is a charter member of the AAPOR Transparency Initiative, providing clear disclosure of our sound and ethical survey research practices. Contents Summary ............................................................................................................................................. 3 Verbatim Responses to Open-ended Question .................................................................................... 5 61 Item 1. The National Community Survey™ - Open-End Report 3 Summary The National Community Survey™ (The NCS™) is a collaborative effort between National Research Center, Inc. (NRC) and the International City/County Management Association (ICMA). The survey and its administration are standardized to assure high quality research methods and directly comparable results across The NCS communities. This report includes the verbatim responses to an open-ended question included on The NCS 2020 survey for Beaumont. Additional reports and the technical appendices are available under separate cover. Respondents were asked to record their opinions about priorities for the City in the following question: What do you see as the top three needs or priorities for the City of Beaumont? The verbatim responses were categorized by topic area and those topics are reported in the following chart with the percent of responses given in each category. Because some comments from residents covered more than a single topic, each topic mentioned by a resident was categorized and counted in the following chart. Verbatim comments that contain more than one topic appear only once (in the category of the first topic listed), however the analysis counts each of the topic areas given by all respondents regardless where those topics appeared in the comment. Results from the open-ended question are best understood by reviewing the frequencies that summarize responses as well as the actual verbatim responses themselves. A total of 649 surveys were completed by Beaumont residents; of these 475 respondents wrote in responses for the open-ended question. Eight in 10 respondents prioritized streets and mobility in the next five years. Employment and businesses were a priority as well along with issues related to growth, density, housing, environment and infrastructure. 62 Item 1. The National Community Survey™ - Open-End Report 4 FIGURE 1: CITY PRIORITIES What do you see as the top three needs or priorities for the City of Beaumont? Total may exceed 100% as respondents could select more than one option. 1% 5% 7% 9% 9% 9% 14% 15% 16% 17% 22% 24% 38% 48% Don't know/nothing Other Events/entertainment Parks & Rec Social/community issues City/downtown revitalization Economy/taxes K-12 schools,education/childcare City maintenance/services: utilities, public transportation, etc. Safety/crime Growth/infrastructure/density/housing/environment Businesses/employment Mobility/traffic Street infrastructure/street quality 63 Item 1. The National Community Survey™ - Open-End Report 5 Verbatim Responses to Open-ended Question The following pages contain the respondents’ verbatim responses as written on the survey or entered in the web survey and have not been edited for spelling or grammar. Responses have been organized by coded topic areas. What do you see as the top three needs or priorities for the City of Beaumont? Street infrastructure/street quality • - Traffic improvement on Highland Springs/10 freeway. - Bring in new major sit down restaurant business - Trader Joes Costco -Target. - Revitalize downtown area. • #1 Traffic is a nightmare around schools, freeway & shopping. #2 Homeless population continues to grow. #3 Post office is way to small as is one high school for the whole city. • #1. Traffic flow/freeway interchange. #2. Revitalization of downtown to make this place look nice & have some historic characters. • (1) BETTER TRAFFIC FLOW ALTERNATES TO HIGHLAND SPRINGS ROAD. (2) MORE SCHOOLS EVERYTHING TUNNERS TO ONE HIGH SCHOOL. (3) ATTENTION TO ''DOWNTOWN'' BEAUMONT (HIGHLAND SPRINGS TO BEAUMONT AVE) UPGRADE LIKE REDLANDS W/ QUAINT SHOPS ETC. • (1) BETTER TRAFFIC FLOW. (2) BETTER BUSINESS VARIETY WOULD RATHER SEE/KEEP VACANT LOTS THAN HAVE MORE & STORES, SELF STORAGE OR BURGER PLACES & SWAP MEETS. (3) KEEP OUR SCHOOLS FOREFRONT- SMALLER CLASSES- EXTRACURRICULAR ACTIVITIES. • (1) IMPROVE TRAFFIC FLOW, ESPECIALLY BEAUMONT AVE & HIGHLAND SPRINGS. (2) FREEWAY INTERCHANGE IMPROVEMENT. (3) HOMELESS POPULATION ISSUE. • (1) Light signals- esp. left turn signals by fwy. on Highland Springs Ave. poorly timed. (6:00 am - 9:00 am). (2) Widen major streets- Highland Springs & Beaumont Ave. Too much traffic... (3) Build a Kaiser Permanente Hospital- here. • (1) TRAFFIC FLOW- WIDEN ROADS AND FIX POTHOLES. (2) ADD FREEWAY ON/OFF RAMPS AT PENNSYLVANIA AVENUE. (3) BEAUTIFY ON/OFF RAMPS & MERIDIANS ON HIGHLAND SPRINGS AVE. • (1) TRAFFIC IMPROVEMENT TO ACCOUNT FOR GROWTH. (2) PUBLIC SAFETY- (STREETS, SIGNS, SIGNALS, POLICE & FIRE). (3) GROWTH PLANNING. • (1) Traffic is awful. (2) Not enough thought went into planning all those new communities w/ traffic on/off freeways! Dumb!! • (1) Traffic lights on the main shopping roads. (2) Paving the roads with clear road markings (very faded). (3) Get a Costco to serve Beaumont and surrounding cities. • (1) Traffic, (2) I am sick of no cop don't stop - people need to weed traffic laws or get tickets. (3) Road repair. • (1) Traffic, mitigation, improvements to flow- Highland Springs. (2) Open Pennsylvania at Beaumont Ave and the I-10 Fwy. • 1- Street & traffic flow improvements. 2- Improve street paving in order communities such as Chestnut Ave. 64 Item 1. The National Community Survey™ - Open-End Report 6 • 1) Improve traffic flow on S. Highland Springs Ave & 6th St. 2) Repave older city streets. 3) Adjust timing on street signal lights. Install a turn signal light on South/North Pennsylvania Ave. 4) Bike lanes on Beaumont Ave & 6th St. • 1) Traffic flow and mitigation with all the new homes being built. 2) Ensuring a safe and healthy growth of our community and not increasing in population too quickly. 3) Add more natural and outdoor activities available to residents. • 1. Fix the traffic/freeway access/ crossing freeway. 2. New restaurants/stores. 3. Get social Edison to bury power lines. • 1. Fix traffic flow on Highland Springs. 2. More shopping is target (something other than Walmart). 3. Landscape off/on ramps (they look awful coming into city). • 1. ''GRIDLOCK'' BECAUSE OF THE COMMERCIAL DEVELOPMENT ON THE SOUTH SIDE OF THE 10 FRWY. PLENTY OF LAND FOR COMMERCIAL NORTH OF THE 10 FRWY. 2. MORE ON-RAMPS/OFF-RAMPS FOR THE FRWY. LIMITS THE NUMBER OF APARTMENT BUILDINGS. OTHERWISE, BEAUMONT WILL HAVE A POPULATION EXPLOSION LIKE FNTANA FID THAT OVERWHELMED. • 1. Improve traffic flow around shopping area. 2. Be sure there is enough parking for shopping. • 1. Local street & traffic flow. 2. Freeway onramps & offramps interchange improved. 3. Expansion of public safety facilities equal importance. • 1. Mitigate traffic gridlock at H.S. freeway on-ramps & new shopping areas. 2. Restore trust among residents after 2017 embezzlement by city employees. 3. Fix up the old downtown area. • 1. Traffic at Oak Valley and between Highland Springs and Pennsylvania. 2. Overcrowded Schools 3. We need a big gym that has a pool and not a $100 per month price tag. • 1. Traffic flow improvements. 2. More businesses/shopping opportunities. 3. Taking care of the homeless population. • 1. Traffic flow needs to be improved 2. Better parks that are really maintained properly, 3. Clean up and revitalize all of 6th St. • 1. Traffic flow. 2. Creating a ''downtown''. 3. Bring in a target. • 1.Traffic and road repair, e.g. Highland Springs! 2. Diverse economy, restaurants and shopping, e.g. Costco and Outback Steakhouse. No more fast food. 3. More entertainment options. • 10 and Highland Springs intersection to busy. New creek dealerships. Lower utility & tax bills. • Address traffic- too congested now; Highway on-ramps cause massive backups. Fix roads (potholes). Create better traffic flow before new shopping center is complete. • Better traffic floor. • Better traffic flow on parts of Beaumont Ave and Highland Spring. Not to build on all open spaces. • Fix the traffic problem before you continue to add homes. I live less than a mile away from Walmart and some devp. it takes me a 1/2 hour to get there not acceptable. • Fixing the traffic flow on Highland Springs. The over filled schools. No more homes-need to balance out with commercials. • Fixing traffic on Highland Springs near 10 Fwy and need more lanes on or near the new shopping centers. • Flow of traffic, more activities and food options for the family such as dining that is not fast- food (ex: bowling alley, sit-down restaurants), quality K-12 education, which means more 65 Item 1. The National Community Survey™ - Open-End Report 7 schools to accommodate the cities fast growth and reduce overcrowding in school. If this is addressed then education time can be of more quality. • Highland Springs & I-10 signal timing cycles are horrible. Beaumont Ave & I-10 signal timing cycles are horrible. My homeowner taxes are too high. • HIGHLAND SPRINGS TRAFFIC AT 10 FREEWAY. HOMELESS PEOPLE AT HIGHLAND SPRINGS 10 FREEWAY. 10 FREEWAY ON-OFF RAMP LANDSCAPE. • Improve the traffic signals. • Improve traffic flow at major intersections Improve freeway on & off ramps • Improve traffic flow on Highland Springs & repair Pennsylvania AR. Bring in sit down (not fast food) restaurants. Need larger hospital and a new Fire Station. • Improve traffic flow. Already grid lock on several streets. Avoid tax increase to current residents - New development should pay for the increased cost of expansion. Control Homeless in community - issue that requires solution. • IMPROVE TRAFFIC FLOW. HOMELESS PROBLEM. STREET REPAIR. • LESS CONGESTION ON THE ROADWAY- THE CITY IS GETTING TOO CROWDER. • Local Street & traffic flow. Freeway interchange improvements. Shelters for the homeless the divide between Banning/Beaumont is horrible! Beaumont & Banning need to unite & help. • Local streets & traffic improvements. Freeway interchange improvements. New High School. • LOCAL TRAFFIC FLOW IMPROVEMENTS. EXPANSION OF PUBLIC SAFETY FACILITIES. PARK A COMMUNITY CENTER IMPROVEMENTS. • Local traffic in and out of Beaumont. Freeway on & off necessary! Less fast foods & a nice restaurants! • More streets with less traffic. Parks with more playgrounds and sitting areas. More stores not have to go to other cities. • Move signal lights, repainting of stop signs on street lines. • NO MORE STOP SIGNS. FINISH THE IN AND OUT. LOWER AND STOP RAISING UTILITY BILLS. • Pennsylvania- Needs more stop signs speeding enforcement. Highland Springs traffic is a mess. Building without infrastructure is criminal? • SAFETY OF STREETS- TRAFFIC FLOW, ROAD PAVED, ETC. CULTURAL/ART QUALITY. FREEWAY ACCESS. • Street and traffic flow improvements around shopping centers. Addressing the transient problem. Additional middle and high schools. • Street and Traffic Flow Improvements Park Improvements Freeway Interchange Improvements • Street traffic flow especially in the shopping center off Highland Springs & 2nd St. High School- no room for incoming students! • street/traffic improvements spreading out public safety spreading out shopping centers around the city • TOO MANY PEOPLE IN A SMALL AREA. TRAFFIC IS A NIGHTMARE ON HIGHLAND SPRINGS! • Too much traffic. Need more light poles and line and a big park recreation because there are but too little. Property taxes too high. • TRAFFIC • Traffic & local street improvements. • Traffic at Highland & Freeway. Train crossing at Pennsylvania. Potholes on side streets. 66 Item 1. The National Community Survey™ - Open-End Report 8 • Traffic caused by the train on Pennsylvania Ave. Making Beaumont Ave safe for children to walk to school. Traffic flow on Highland Springs Ave. • Traffic congestion City wide clean up Enforcement of municipal codes • TRAFFIC- CONTINUED DEVELOPMENT & ALREADY OVERLOADED FREEWAYS, NO JOBS IN BEAUMONT, MONEY MISMANAGEMENT AT CITY LEVEL- DID MISUSED FUNDS GET REPAID? • Traffic control - needs great improvement. More schools to service the growth. Nice eating places not fast food. • TRAFFIC CONTROL (WIDER STREETS). STREET REPAIR (POTHOLES, HOLES, MANHOLE COVERS). BETTER PROGRAMS OR ACTIVITIES FOR YOUTHS & YOUNG ADULTS. • Traffic control Restaurant options beyond fast food Shopping/Entertainment options • Traffic control. • TRAFFIC CONTROL. FREEWAY ACCESS. HOMELESS. • Traffic control. More police officers on the street. • traffic flow • Traffic flow at the intersection of Hwy 10 and Highland Springs. So congested and the traffic light timing is awful. 2. Need police enforcement at the intersection of 6th street and Xenia where cars blow through the stop sign every day. A high risk to run over children and people. 3. Please upgrade the post office of Beaumont. I feel sad every time I go in. • traffic flow dining, shopping options property tax reduction • TRAFFIC FLOW- GETTING ACROSS RR TRACKS NEED 3 FOR UPCOMING POPULATION. OPENNESS & HONESTY BY E COUNCIL- CARING ABOUT THE CITIZENS FISCAL RESPONSIBILITY, SO GOVT. STAYS VIABLE W/O RAISING TAXES ON FIXED INCOME CITIZENS. • Traffic flow improvements!! Freeway interchange improvements. Layout of residential/ commercial areas- there are too many people here as a life long citizen of Beaumont. I want them to leave. • traffic flow of highland springs, Pennsylvania and Beaumont Ave are terrible • Traffic flow- Off ramps- Business both side off freeway stores. • Traffic flow on Highland Springs Another grocery store or big name retail Reducing Vagrancy • Traffic flow on Highland Springs. Traffic flow on Highland Springs. Traffic flow on Highland Springs. • Traffic flow to and from the freeway. Large retailers i.e. - Target, Costco, Home Goods- Chic filet, Trader Joes, Winco. • Traffic flow Top tier dining restaurant 60/10 freeway interchange • Traffic flow with left turn signals, freeway access and NO MORE HOMES TO BE BUILT!...ENOUGH!! • Traffic flow, code enforcement, shopping. • traffic flow, street repairs, homeless off streets, weed abatement • Traffic flow. • Traffic flow/ on & off ramps. Development areas- not enough room/parking/traffic. Stop allowing water to overcharge residents with no accountability. • TRAFFIC IMPROVEMENT- FREEWAY ACCESS- ECONOMIC DEVELOPMENT. • Traffic improvement. Street improvement. Sewer system expansion/ over rates. • Traffic in/out of commercial area and residential area south of I-10 between Highland Springs and Cherry Valley Blvd. More transparency with fiscal management of city funds. Replacement of local school board. 67 Item 1. The National Community Survey™ - Open-End Report 9 • Traffic intersection Highland Springs/ 10 freeway and Cherry Valley/ 10 freeway. • Traffic is continued due to poor traffic flow over. At the over-concentrated commercial area on 2nd street. Need to design more commercial areas away from 2nd street. • Traffic jams in major streets, freeway exit and entrance. Homeless gatherings in public areas • traffic light timing, traffic light timing & traffic light timing • TRAFFIC LIGHTS- TRAFFIC- FLOW. SENIOR SWIMMING, HEATED POOL. MORE SHOPPING FOR BIG STORES COSTCO- SAMS. • Traffic on Highland Springs near freeway! • Traffic sucks. Street sucks. Open space country living- can't see mountains with two-story homes built. • Traffic. • TRAFFIC. • Traffic. Another High School. Traffic. • Traffic. Larger hospital. Nice sit-down restaurants. • TRAFFIC. QUALITY RETAIL/RESTAURANTS- COSTCO- SPROUTS- COK- PREMIER RESTAURANTS. FEWER WAREHOUSES. • Upgrade to traffic flow. Public transportation. Creating or improving downtown or business district. Mobility/traffic • ROAD REPAIR- POTHOLES ETC. TRAFFIC SIGNALS. FREEWAY ACCESS. • Fix streets. (2) Adequate parking; bigger post office. (3) Better street lights. (4) More RTA bus stops throughout Beaumont. • Local Street & traffic flow improvements. (2) Improve economic health of Beaumont. (3) Help homeless people. • Pennsylvania Ave @ the 10-on/off ramps (Both direction). (2) Pennsylvania Ave railroad crossing Bridge. (3) Highland Springs @ the 10- clogged mess/a total joke. (4) Beaumont Ave road surface, bad shape. (5) Brookside Ave @ the 10- on/off ramps (both directions). • Street repair & traffic flow. (2) Downtown & City toll. (3) Upgrade of Sports facilities. • To build streets & on & off ramps to Freeway's& roads before you have a business to come to City- Traffic is going to be a major problem off Highland Springs Development employees should all be fixed! FIRED. (2) Dealing with homeless- Do you want to end up like Los Angeles? (3) Police heavy traffic areas where city has let development ruin quality or use in those areas. • We need to open a few more roads going North & South like Highland Springs Rd. (2) Taxes need to be lower (property). Otherwise, people will not want to stay or buy a house in Beaumont. (3) We need bathrooms at the parks & recreation areas. • Fix Highland Springs. * On and off-ramp throughout our city. * Dog poop all over our dirt walking paths on Highland Springs. • On and off-ramps on the Freeway. * Target. * Kaiser Hospital!!! • Repair streets of the city they are damage old, holes, waves. 2- The city needs lights too dark hard to see everything. 3- Beaumont needs new rams to freeway east & west 10 Fwy and 60 Fwy. • Repave interior streets. 2) Too many power surges build adequate substation. 3) Under RP track's & 10 freeway and Pennsylvania. 68 Item 1. The National Community Survey™ - Open-End Report 10 • Street-Path improvements. 2) Other business to community (Trader Joe's Costco, Target, etc.). 3) Creating a ''fitness path'' through all the new builds to get people out & use other spaces. • Well thought out/designed streets-ease of auto travel, less stress, less congestion, improved productivity. 2) Public safety- sufficient number of police, firefighters, paramedics- more police presence will keep crime low/deterrent- residents & businesses are happy- less people under stress. 3) Don't overbuild- keep Beaumont smaller- Keep open land/rural/ a more manageable- most residents want quiet, peaceful, small community- No more Valley-type city too big! • 1)Infrastructure and road improvements to support population influx. 2)Proper planning of commercial development to be spread throughout the community- not just at 2nd St./Highland Springs. 3)Revitalization of DT Beaumont to a destination. Too many people spend their money at bars and restaurants out of town. Too many restaurants close at sunset and the bars are unwelcoming to non-regulars. Do some rezoning, knock down some obsolescent buildings and make it pedestrian friendly. • By doing the roads for smooth driving. 2. Comment the roads in Beaumont. • Expand streets/add additional- Freeway ramps to alleviate traffic between Beaumont/ Highland Springs. 2. Eliminate weeds at on/off ramps& beautify these areas. 3. Turn downtown Beaumont into an outdoor shopping area to attract visitors as a destination point. Include novelty & Boutique shops & expand antique stores as well as special restaurants/bakeries, etc. • Expanding freeway bridges to hold more traffic due to expanding housing developments. 2. Build a Target! 3. Preserve the open space and stop building unnecessary stores and commercial structures. • Fix the streets! Potholes, streets not accommodating number of houses being built. 2. We need stores! Target, Costco, Trader Joe's. 3. More police medical. • FREEWAY & LOCAL STREETS ARE IN DIRE NEED! 2. DOWNTOWN REVITALIZATION NEEDS ALOT OF WORK! 3. PARK & COMMUNITY CENTERS (THE OLD ONES) NEED TO BE IMPROVED! • Highland Springs/ I-10 interchange. 2. Pavement rehab on Highland Springs. • Highland Springs/Interstate 10 interchange improvement. 2. Street maintance. 3. Enforce existing speed and stop sign laws. • Infrastructure- zero lanes added to Highland Springs in 40 yrs. A complete nightmare. 2. Roadway repair. • Local street repair/improvements. 2. Maintenance of scrubs on corner streets for view overall quality of the utility infrastructure in Beaumont. 3. Water, sewer, storm water, electric/gas. • Repair terrible streets- Highland Springs is awful! 2. Fix traffic issues at the Beaumont marketplace- need attractive entrance & exits. 3. Better restaurants (not fast food chairs). Applebee's and chili are basically the same things and they are both crap. • Repair/improvements of streets. 2. Traffic flow/increased freeway access. 3. Safety. • Repairing streets west & east above 6th St. and on 8th St. & Pennsylvania. I have a power chair and very uncomfortable hitting all the cracks. Buses need a smooth surface to drive 69 Item 1. The National Community Survey™ - Open-End Report 11 on not a bunch of ruts that passengers feel inside bus. 2. Benches and covers for all bus stop in Beaumont. 3. Bus service on Sunday. Especially #4 route. • Streets & traffic flow improvements. 2. Freeway interchange improvements. 3. Hiking & biking trails. People are upset because those men stole millions of dollars & Beaumont got nothing. We have extremely high taxes and infrastructure can't keep up. Those men would go to jail. • THE STREETS IN BEAUMONT ARE IN DESPERATE NEED OF REPAIR. 2. THE POST OFFICE IS TOO SMALL, DOESN'T MEET THE CURRENT DEMAND. 3. PENNSLYVANIA & HIGHLAND SPRINGS ROADS ARE ONLY SOURCE FOR TRAFFIC FLOW FROM NORTHSIDE OF 10 FREEWAY- TOO CONGESTED. 4. SCHOOLS ARE NEEDED ON THE SOUTHSIDE OF THE FREEWAY WHILE COMMERCE IS NEEDED ON THE NORTH SIDE OF TOWNS [?] OUT TO BE CASE TRAFFIC [?]. • The streets! 2. Slower development so we won't run out of water. 3. Retaining our small town feeling as much as possible. 4. Also- many of the stop signs have faded to pink! • Widen I10 bridges at all major crossings (Highland, Beaumont, Oak Valley). 2. Develop solution to homeless issues. 3. Form a redevelopment plan for the downtown area that will attract families/visitors and offer a variety of shopping & dining & entertainment options. • Adding more main streets where new housing is being developed and stop wasting water from sprinkler systems, Spreading out businesses instead of pushing everything to one location because that causes traffic. • Arreglar calles y carreterasy puentes Pagar menos Impuestos de propiedad Mejorar wl trafico en jenera Hay muchas nuevas viviendas Y las called no se amplian • Better roads appearance, better restaurants more stores. ''Things to do''. • Better roads, infrastructure, freeway interchanges. Better shopping restaurants at Oak Valley area- no fast food. No gateway or houses until infrastructure catches up. • BETTER ROADS. MORE LOCAL ENTERTAINMENT CONCERTS ETC. MAYBE A RAILROAD STATION IF POSSIBLE. • Better streets so there is less traffic. Taxes are too high unsure of uses of the money as well. • BIGGER ROADS. MORE GROCERY STORES (SHOPPING). ENTERTAINMENT - KID CENTERS/ DOWNTOWN/ THEATERS. • Clean up Beaumont Ave (right of freeway). Make Highland Springs flow better. Repair all road w/ potholes. • Clean up streets. Clean up homeless. Traffic bad. • Finish sidewalks on Eleventh St. Water Stewart Park on Eleventh St. Fix the roads!! • FIx all streets (Calif Ave) is horrible. Turn lights N & S on Penn & 6th St. Redd parking on 6th from City building to Calif St. to parallel parking. • Fix city streets and Traffic lights - Improve access to freeways - Use CFD funds appropriately • FIX OUR STREETS. THREE RINGS RANCH STREETS NEED TO BE REPAVED. • Fix potholes, restructure Beaumont Ave from 6th to 1st street keeping Beaumont safe. • Fix roadways- Too many potholes, alleys neglected, tree trimming. • FIX STREETS OLD NEIGHBORHOOD 6TH- OAK VALLEY. MORE POLICE. MAKE FWY ACCESS BETTER! TRAFFIC! • Fix the Freeways. More lanes on the bridges. Add more on and off ramps. 70 Item 1. The National Community Survey™ - Open-End Report 12 • Fix the horrible streets in Beaumont! It's about time someone fixed Beaumont Ave! Get a Kaiser Hospital in Beaumont. • Fix the potholes. Stop building houses!!! • Fixing streets with pot holes. More streets lights. Alternate roads where Walmart is to get out of congestion. • Fixing the streets, stop building Beaumont doesn't need to grow anymore. Senior living. • Freeway access. Fix the ratty streets- cracks/potholes. Plant more trees! • FREEWAY ACCESS. STREET IMPROVEMENTS. BETTER EATING ESTABLISHMENTS. • Freeway entrances & street improvements. Bring more fine restaurants & storage. Thank you. • Freeway exits, especially Cherry Valley and Beaumont Avenue are atrocious. Streets are also poorly maintained throughout the city and trash is a big problem as is accessible sidewalks, bike trails in the City. Housing development has increased ten fold but retail opportunities and recreational activities have not kept pace with the amount of people that live here. Beaumont's property taxes are EXTREMELY high for what services and opportunities are available. Not to mention our only HS is packed to the gills with aging infrastructure that does not meet student needs. It is not enough to maintain the status quo in Beaumont. Officials need to look at other cities with comparable populations and economics to truly 'elevate' the City and make it better for everyone. • Freeway improvements Parks!!! Traffic flow. • FREEWAY IMPROVEMENTS. REDUCING THE AMOUNT OF TIME SPENT IN HEAVY TRAFFIC IN OUR LOCAL FREEWAYS EDUCATION OPPORTUNITIES BEYOND K-12 COMMUNITY COLLEGE/ UNIVERSITY, ETC. • Freeway interchange and railroad underpass at Pennsylvania and California. Improve city streets. Stop raising taxes and fees to unaffordable levels. • Freeway interchange improvement! More shopping and restaurants- not fast food. • Freeway interchange improvements. Downtown revitalization. Public transportation (local + connections). Market nights! • Freeway interchange improvements. Local Street & traffic flow. Beaumont/10 Fwy interchange needs major improvements. • Freeway interchange. Park & community center. Local streets & traffic flow. • Freeway interchanges are critical to safety and access. Without thus and local traffic control it all falls to pieces. • Freeway on and off ramps is a disaster! • FREEWAY ON/OFF RAMPS AND BRIDGES TO RELIEVE ST. TRAFFIC. RELIEVE TRAFFIC NEAR FREEWAY ACCESSES (PENNSYLVANIA & RESTAURANTS). HOMELESS. HOMELESS. HOMELESS. • Freeway rains getting in and out the freeway, highland springs exit from Fwy 10 area is very bad. In and out Cherry St. from 10 Fwy need street light esp. thx. • Improve street lighting (in neighborhoods). Keep website current. Increase funding for first responders. • Improved regular maintenance of roads. Timely attention to weed removal, public landscaping and community cleanliness. Increased police presence and improved willingness to respond and/or follow up to crime reporting. 71 Item 1. The National Community Survey™ - Open-End Report 13 • Improvement of city streets. Improvement of city transportation [?] and/of the city. • Local St. & traffic flow improvements. Freeway interchange improvements. Shaded structures for parks and playgrounds. • Local Street and traffic light improvement. Repaving the streets. Fixing downtown Beaumont 6th street in particular! • Local streets • Local streets and traffic flow improvement. Freeway interchange improvements. Being open and honest about finances, Mello Roos. • Local streets and traffic flow improvements • mejorar el trafico vehicular en las zonas comerciales. Ayudar a la gente que vive en la calle major alumbramiento publico • More roads- hospitals- doctors. • Need better organization on the exit from freeway to home or expand the street especially during the rush hour. Thank You. • Oak Valley Bridge needs widening 10 Fwy Pennsylvania needs to be widened 10 Frwy. Downtown parks above the pool. • On ramps to Freeway access. • On ramps to interstate. Holes in streets. Homeless. • On/Off ramp on Pennsylvania Ave Better stop light management on Beaumont Exit At least another high school and middle school. • Open up Highland Springs and the 60 freeway. You are allowing more stores and shopping centers but only one way in and out. More schools, the schools are all at capacity. Lower taxes! We to much and there's not that much being done. • Our city streets are in need of repair - potholes & rough surfaces. On training quality other than fast food type restaurants and shopping options such as Trader Joe's, Target, Sprouts. • Pavement. Bike lane. Parking. • Pennsylvania Avenue is awful! Street repair needed! Traffic flow on Highland Springs. • Pennsylvania onramp/offramp. Relieve congestion around Walmart shopping center. Clean up blight on 6th St. and Beaumont Ave. • Proper Sidewalks Fix Streets that actually need it Stop the increase of our city bill that continues to go up • REPAIR & MAINTAIN CITY STREETS- DEPLORABLE CONDITION CODE ENFORCEMENT TO CLEAN RUN-DOWN PROPERTIES BEAUMONT AVE. POST OFFICE INGRESS & EGRESS DANGEROUS FOR VEHICLES. • Repair streets. • Repair the streets on old part of Beaumont. We see the repair on Beaumont Avenue, you need to repair the other residential and alleys also. Median landscaping is neglected it used to be maintained by city now, no one maintains the median on Champions Drive & Desert Lawn. Need to do something about it soon. • REPAIR THE TERRIBLE ROADS/STREETS. REURN MELLO-ROOS FUNDS TAKEN BY CITY CRIMINALS WORK WITH POSTAL AUTHORITIES TO IMPROVE/MOVE POST OFFICE. • ROAD & STREET REPAIR & WEED CLEAN UP NEAR FREEWAYS. • Road expansion. Trying to get from North of I-10 freeway to the shopping areas on the South side is a nightmare. More traffic lights. Less Stop signs. There are WAY too many stop 72 Item 1. The National Community Survey™ - Open-End Report 14 signs in Beaumont and traffic is slowed right down because of it. There is a totally unnecessary stop sign at the new Altis community entrance off Highland Springs. I understand it is still in construction phase, but there is little to NO traffic coming out of there at the moment and needs to be either removed or turned into a traffic light. Figure out something better for the I-10 westbound off-ramp at Highland Springs. There are too many roads converging at that intersection. ADD an eastbound off ramp and westbound on-ramp at Pennsylvania. • Road fixings. More Commercial Establishment Affordable housing for seniors • Road improvement. Public service, open a new fire station. • Road improvements. Health care. Cultural arts. • Road repair, more eating places and stores down by Oak Valley way-to much over by First St. to much traffic. • Road repairs on major roadways • Road work and flow. Stop owing new housing being built until roads taken care of. Stop owing building of more stores & fast food places, we need some nice restaurants! • Roads capable of handling the traffic before building new developments. Expanding the overpass and on/off ramps for Cherry Valley Boulevard. Have more reasonable property taxes. • Roads- improvement- freeway access. • Roads repair/maintenance, traffic congestion. Need for sidewalks, more fire stations. • Roads to get people from the freeway to home in a timely manner. Police Station on the west side of town. Stop building more new housing with out the infrastructure to support it. • Roads- water sewer- city councils. • Roads. • Roadside maintenance, highway maintenance, do something with downtown area. • Sidewalks for pedestrians, jogging and exercise • STOP FIXING STREETS THAT ARE IN GOOD CONDITION & START REPAIRING & RESURFACING STREETS THAT HAVE BEEN IN NEED OF REPAIR FOR THE LAST SEVERAL YEARS! FIX THE DAM TRAFFIC PROBLEMS IN THIS CITY! • STREET AND ROAD REPAIR! • Street improvements all over especially around the railroads crossing. • Street lighting in areas we don't have them. Sidewalks in all residential areas traffic flow. • Street maintenance in older part of city example California Street. The flow of traffic. Shelter for the homeless. • STREET PAVING. MORE RESTAURANTS- QUALITY, SEAFOOD. IMPROVE BEAUMONT AVE. - CAFES. NEED TRADER JOES, IN & OUT BURIER. • STREET REPAIR & TRAFFIC CONTROL. • Street repair- old town. Jobs. Traffic flow. • Street repair. • STREET REPAIR. • Street repair. Better fast food restaurants. More outdoor activities for family & children. • STREET REPAIR/LIGHTING (6TH ST., BEAUMONT AVE, HIGHLAND SPGS.). TRAFFIC FLOW. FORE STATION. 73 Item 1. The National Community Survey™ - Open-End Report 15 • Street repairs- they are in very poor condition, find ways to lower utility costs, or at least stabilize them. Due to limited electric, gas, water, stop building houses! • Street widening or adding new lane lines on the single lane extra wide streets, and remove Mello Roos. • STREETS & TRAFFIC FLOW. PUBLIC SAFETY FACILITIES. PUBLIC SERVICES & SAFETY. • Streets repairs. Sidewalks. More community activities. • STREETS. • The streets are bad, potholes, they need to be fixed and repaved! • To fix the roads, they are so bad. • To get the roads worked on Beaumont. To bring more businesses to Beaumont. • Underpass @ Pennsylvania Da Street South to run through to Sunset or 22nd in Banning must be done. • Upgrade & improvement of major streets. Better traffic flow & signal lights synchronizing. Abandoned or broken down vehicles illegally parked. • Upgrade road & interchange. Better street lighting. Honest politicians. • Widening streets, re-paving the oldest streets & traffic lights • Wider Roads and update in fixing them/repair/repave, easy access to shopping centers, more big stores costco Businesses/employment • More shopping and dining options Traffic signal improvements!! Reduction of mello roos taxes • Target. - No more properties (too crowded). - Taxes. • Needs a mall to keep our own money here in our city. (2) Costco. (3) Target. • Attract quality restaurants (not fast food!) and larger stores (Costco, Target, Barnes & Noble, etc.). (1) Improve traffic flow on streets and freeway on/off ramps. (3) Revitalize the downtown area similar to downtown Monrovia, Azusa, Glendora and Covina. • Costco or Sam's club. 2) Harkins or Cinemark movie theatre, not Cinema West?? Who are they? 3) Roadhouse Steakhouse, outback, Boone Fish Restaurants! Too many fast-food!!! • Need more grocery stores due to so many people here now. 2) Street improvement. 3) Stop taxing us because you over developed. • A larger post office! More parking & better service! 2. Street maintenance & better flow of traffic. 3. Government transparency. 4. Better code enforcement & upkeep of public property within [?]. • Attract a wide variety of business. 2. A wide variety of entertainment & recreation is needed. 3. City needs to assume cost & maintenance of city streets & sidewalks rather than adjacent property owners. • Better commercial businesses. 2. Job opportunities. 3. Roads and bad business (frontier). • Better local jobs opportunities beyond food service and retail. 2. Improved traffic flow on Highland Springs, it's a bit chaotic currently. 3. I like living in Beaumont, but I wish I actually knew my neighbors; everyone seems to keep to themselves here. • More job opportunities 2. Better traffic flow 3. Infrastructure planning to handle the large number of new residents • A diversity of business. We have enough of rule aids- Walgreens-cus. • Better (quality) restaurants & shopping!!!! 74 Item 1. The National Community Survey™ - Open-End Report 16 • Better restaurants, better hiking and biking trails and disciplined use of money. • Better restaurants, shopping & entertainment. We have to go to Redlands/Palm Desert Areas for these on a regular basis! Beaver Med. Group is pretty bad as well. • Big box store. More places to eat. Potholes. • Bring in higher-paying jobs, ''update'' towns downtown appearance, don't keep adding stores in one area of town, add to western side- Oak Valley Parkway & downtown. • Costco, gems, Harkins, very good restaurants. Note will bring money to the city & we will enjoy. Staying in the city. • Economic growth jobs, more small business's add more office / warehouse's 1,000 sq ft to 10,000 sq ft Major Brand stores (Costco, Lowes etc..) Crime inforcement to include homeless encampments and panhandling • EMPLOYMENT. HOSPITAL. PARK. • Having more family restaurants/ How about a cafeteria? Having a nice affordable restaurant. I am so happy we are getting a movie theater!! Maybe a miniature golf course! • Industry. Sense of community. Schools!!!!! • LA FITNESS, MAKE BEAUMONT WELCOMING WITH TREE LINES & FLOWERS. TARGET, SAFETY WALL FOR TRAIN TRACK. TRADER JOES, ADD MORE SIDEWALKS. STARBUCKS DRIVE-THRU, GET RID OF MELLO-ROOS TAX. • Lowes. Target. Chain restaurants ex. Olive Garden, Cut Back. • More department stores. More sit down restaurants. More access to Freeways. • More quality shopping facilities Repair roads Be honest and transparent in capital projects without raising taxes • Moved here last year from Yucaipa. Need more grocery stores, shopping, parks, recreation, and revitalization of older areas and streets. Love my neighborhood (Olivewood) and like the new shopping center off the Freeway but its far. • We need clothing dept. stores, a decent restaurant. Stop any more fast-food restaurants and more supermarkets. It would be nice to have a shoe store. • We need more stores, less homes & repairing of our streets. We need to see industries on the outskirts of the city to keep the people working here. Growth/infrastructure/density/housing/environment • Build and improve infrastructure for the hundreds/thousands of new homes being built each year in Beaumont. (2) A second high school to support the quickly growing community. (3) Improved traffic flow of cars and alternative routes or [?] trucks. • Clean air. (2) Local street upkeep, traffic flow & I-D interchanges. (3) No warehouses. • Making sure the infrastructure is there for growth. Schools, utilities, traffic, etc. (2) Same as #1. (3) Same as #1. • Please stop building new houses! (2) Create more job/employment opportunities! (3) Surveillance camera on street (for cars that races in the middle of night). • Stop advertising home sales in Fontana (bringing in a very bad crowd and it's a bad image). It will lead to crime (guaranteed) we will be the next more no valley (guaranteed). Upgrade 6th Street and Beaumont Ave. We need another high school and better traffic flow off Highland Springs. • CONTROLLED GROWTH. 2) ROAD MAINTENANCE- I.E. OAK VALLEY GOLF. 3) LANDSCAPE MAINTENANCE- BETTER SINCE COVID 19. 75 Item 1. The National Community Survey™ - Open-End Report 17 • Balancing natural landscapes with new development. 2. Upgrading freeway connections to new developments. • Easing of downtown congestion. 2. Establishing freeways (60810) entrances form the South. 3. Help the homeless people. • I think it is growing to fast. I like a small town. 2. Control of traffic. 3. More police officers/fire fighters. • 6th St. needs repairs and upgrade homes. There are very sloppy and clutter. • Building of homes needs to stop. Upgrade 6th St. with restaurants not fast food total makeover. Organic market, no Starbucks quality. • City planning of Beaumont is horrible. The connecting roads to the 10 are bad planned. The economic value here is horrible. City needs more and better non-return (low quality) restaurants also need a target!!! • Commercial growth. • Do not allow the mega warehouse to go by Cherry Valley. Re comp. all or as much of money stolen by Crooked City officials. Have new developers pay for improvements as they build homes or projects. • Growing pains of all new residential homes. More schools, traffic lights, and fire stations to accommodate. • I stop with expanding Sundance Community! It's taking space where other things could've been. • Impact of new commercial development on traffic issues re-areas like those near Walmart. • Limit industrial development like warehouses. Keep the rural feel of Beaumont. Improve diversity and make citizens feel welcome. • Limit warehouse and home building to ensure enough resources for the current residents Wildfire preparedness and response • Responsible growth. The overbuilding of homes is being done against the wishes of the public who have to deal with the increase in traffic costs & limitations of utilities & the disappearance of any affordable housing. Repeat corruption @ City Hall & no service for the homeless. • Stop building to many homes. Schools won't be so full. • Stop overbuilding, it's sad to see so many homes on what use to be beautiful property. You take those taxes and don't improve the streets, downtown looks horrible and there's too much traffic here. People move to get away from traffic. • stop overcrowding control noise pollution Teach respect for seniors • Stop residential growth, improve traffic flow. Preserve small-town feel. (Stop us turning into a Morrow Valley). • With all the available open land in this city, why are all the commercial bldg. being done in a small area? Traffic jams are inevitable. City streets cannot handle current traffic let alone all the new [?] traffic, poor planning. Safety/crime • Safety, (2) Honest officials, (3) Keeping the taxes in newer communities affordable- the 30 yr. Mello Roos are outrageous. • Criminal control needs to improve; one officer doesn't cover it, for the officer! 2. Road repairs. 3. Sidewalks where there isn't any. 76 Item 1. The National Community Survey™ - Open-End Report 18 • Maintain or increase Police and Fire services. They do a fantastic job and would like to see it stay that way. 2. More workout opportunities. A track not made out of concrete and outdoor fitness equipment at parks. 3. Economic plan to deal with the effects of the Corona Virus crisis. • Public safety. 2. Fwy improvements. 3. Street & traffic flow improvements. 4. Hiking & biking trails. • Public safety. 2. Shopping Center, restaurants on Oak Valley, Parkway. 3. Entertainment for all! • Build additional fire stations/police- closer to residential areas. Time lights to lesser traffic build-up. Freeway interchange improvements. • Control the criminal police department. They violate laws, main and murder. • Crime reduction. Street & traffic flow improvements. • Expansion of public safety facilities. Park & community center improvements. Upgrade & expansion of athletic/sports facilities. • Fire & safety. • Maintaining the safety and health wellness of all city residents. Plan ahead for an increase in population by upgrading all infrastructure- roads, utilities, etc. Increase educational opportunities; attract new commercial businesses for better-paying jobs and leisure activities. • Monitoring vehicle speeds throughout residential areas. I have noticed on every occasion vehicles constantly speeding throughout Beaumont. • MORE TRAFFIC OFFICERS ON OAK VALLEY PEOPLES GO 60-65 MPH. • NEW POLICE DEPARTMENT. MORE COPS AND ROAD IMPROVEMENTS. • Police and fire stations. Downtown Highlands Springs near the Freeway is pretty trashy, lots of trash! • Public safety expansion due to city's growth. Park & playground expansion and sports facilities. Local street & traffic flow improvements. • Public safety improvements Traffic flow improvements Downtown revitalization • Public safety. Costco. In & out. • Public safety. Traffic control. Growth control (not too fast or too congested). • Safety of people and homes. Areas/stores/services that meet the needs of the people Trust in the integrity and honesty of the leaders/CEOs/elected officials. Like what ever happened to the leaders who stole money from the city in the past. That created insecurity and fear and distrust. • Safety of residents & property. Employment opportunities. • Safety of the residents, improving the freeway access at Tukwet/Cherry Valley, keeping open spaces and adding safe walking/hiking trails. • Safety! Per capita, we have a good ratio of police to citizens, but Beaumont is still rated high in crime. • Safety, fiscal health, good infrastructure planning (roads, retail, residential, restaurants, etc.). • Safety. Cuts & entertainment. Shopping malls. • Safety. Economic development. Schools- we need more middle/high schools. • Safety. Roads. Jobs. 77 Item 1. The National Community Survey™ - Open-End Report 19 • Safety-prosecute/ detain misdemeanors- let the low lives know there will be consequences. Street lights- we've had street lights out for months since being reported. Love Noble Park. • UPGRADE THE POLICE DEPARTMENT AND (CHIEF) FIX STREETS AND REPAIR. CUT (RACING) IN OUR STREETS (PALM AVE). City maintenance/services/utilities/public transport, etc. • #1 Investigate Melo Roos!! #2 Investigate Melo Roos!! • (3) MORE GOV. TRANSPARENCY. (2) PUNISH CROOKED POLITICIANS. (1) FIX THE STREETS, PLAN FOR UNLIMITED EXPANSION; QUIT ALLOWING CONTRACTORS TO BUY OFF GOVERNMENT. • 1. bus transportation improvements • 1. Honest transparent city council members. 2. Build roads & improve traffic flow. 3. Stop building so many houses. • 1. HONESTY WITH RESIDENTS. 2. SAFE PLACE TO LIVE. 3. HEALTHY ENJOYABLE PLACE TO LIVE. • 1. Make sure public officials are honest; recover monies stolen by previous city council. 2. Stop building distribution centers for trucks & income. Too many trucks & smog. 3. Stop building so many new homes when there is no infrastructure or roads to support them. • Balanced budget. Street and sidewalk maintenance. Careful, planned, and controlled expansion. • Balancing budgets. Traffic flow near freeways. Stop exploding residential tracts. • Beaumont officials to be honest! Keep our city clean, streets, buildings, fields. Help homeless. • Better city leaders, more entertainment being lower taxes, back survivors concert, more activities during winter, cover even & variety gas prices. • Bus System • Complete recycled water system. Homeless and panhandling eliminated Highland Springs Ave/ 10 Freeway congestion. • Decrease sewer costs. Decrease water costs. Decrease trash costs. • Drain the swamp of crooked politicos and have 100% transparency & accountability for elected officials. • ENFORCEMENT OF GOVERNMENTS, CODES & RESTRICTIONS. NEW LEGIBLE STREET NAME SIGNS, ROAD REPAIRS. • Fix hard water & pressure. Fix freeway on & off-ramps. Bring in more popular stores such as fitness 19 targets, lower & more restaurants. • Get a new asset City Mgr., up duty master plan, encounter opportunities. • HONESTY!! PRIORITIES IN CARING ABOUT RESIDENTS. PROPERTY TAXES TOO MUCH! • Metrolink rail for out-of-area travel. Increased school bus use to diminish gridlock in North end of City. Improvement of roads to avoid gridlock at shopping centers. Refinish some roads. • More public transportation. Movie theater. Major shopping malls. • Never seen city manager monthly email. Traffic flow on Highland Springs Rd. Freeway exits both directions Pennsylvania Ave. • New post offices. Street repair. Traffic problems. 78 Item 1. The National Community Survey™ - Open-End Report 20 • No political affiliation signs on residents. No Trump/Penn flags! Love U.S.A. flags. Hate Trump/Penn flags! • OVERALL CONFIDENCE IN BEAUMONT GOVERNMENT. HOSPITALS AND HEALTH SERVICES. EDUCATION AND QUALITY OF LIFE, HERE IN BEAUMONT. • REDUCE MELLOW-ROOSE OR REMOVED. RIVERSIDE COUNTRY PROPERTY TAX ALREADY TOO HIGH. • Updating the public transit and running for more hours of the day. K-12 schools/education/childcare • Having enough schools to accommodate all the new children moving to Beaumont and not have our schools busting at the seems. (2) The city's infrastructure. (3) Crime staying low. • Schools especially high schools need more ASAP. Need to stop approving Pardee development due to- (2) Too many homes on small lots, little park space. (3) Traffic is horrific throughout the city. • Middle school and high school expansion. 2- Better school drop off & pick up traffic flow or more school bussing. 3- Better city traffic flow during commute time & before and after school. • Not enough elementary schools to serve the community. 2) Non full-service community college in the area. 3) Property tax too high compared to offer community services. • Beaumont schools are overcrowded & mostly middle school and high school. There need to be more experienced teachers. Sorry, but very few quality teachers of Beaumont high school. In putting my 5th child through the school. • Don't place all schools in one location coming worst traffic flow. Don't place all business in one location. If you don't know how to zone a city correctly than check with cities that do!!! And more Bum policing. Don't like having dirt boy in food place all dirt while I'm feeding my family. • FOCUS ON SCHOOLS. STREET REPAIR. SEWER. • MORE SCHOOL PARKING AREAS, MORE FIELD SPACE FOR YOUTH SPORTS, SENSER- SIGNAL LIGHTS. • More schools are needed. There are a lot of new neighborhoods being built means more children are being enrolled into the already too crowded schools. • More schools, especially High School & Middle Schools. Improve infrastructure; roads, traffic flow, Frwy ramps. Better schools with ratings above average to make it a desirable city to live in. • More schools. More shopping area. Better care of services. • More schools-especially high school and middle schools. Freeway access points. Improved traffic flow. • Need to build larger schools, we need another high school and Junior High. Local Streets Beaumont and highland springs need improvement. We need a target. We need a Kaiser! Our hospital is too small; consider adding an overpass on Pennsylvania Ave so cars don't have to wait for trains. • New High School. More retail options (Target, Costco). Improve flow of traffic on streets. • Overall Education with better middle school. (Rate at East above 7 out of 10). That way parents will choose to stay better. • School property improvements, freeway access, safety. 79 Item 1. The National Community Survey™ - Open-End Report 21 • Schools for the increasing population. Surface streets to accomadate the amount of people living and moving here. Lower property taxes. We pay more property taxes than someone that lives in most beach cities. • Schools, traffic, public safety. • Schools. Traffic. Lowered Taxes. • The top three needs are more schools! There are too many students at all schools and too many houses being built. #2 is street maintenance and traffic flow. Third is the taxes are too high! • Young adult training in Trades i.e. Medical, Dental, Vision techs. Highly skilled demand for highly skilled workers i.e. Jobs created by allowing more medical businesses in Beaumont. Economy/taxes • (1) Continued econ. development (Rental/industries). (2) Downtown revitalization. (3) Transportation (streets, signalization, maintenance, etc.), infrastructure. • (1) Economic development. (2) Workplace development. (3) Community engagement. • (1) Economy. (2) Security. (3) Health. • (1) Lowering of city taxes/ especially sewer. (2) Stop the [?] get roads paved/ its 3rd road in Beaumont! (3) Why should I have to pay City of Beaumont 500 to find out how much I owe in Mello Roos. [?] when they didn't come that I was not informed of 2 other Mello Roos attachments to my property! • (1) MORE INVESTMENT. (2) BETTER HEALTH SERVICES. (3) AFFORDABLE TAXES. • * Fiscal strength/accountability. * Freeway/intersection access due to increasing community development/ population density. * Higher and restaurants, grocery stores (Trader Joes). • * Reduce and/or eliminate the high taxes to homeowners that are subjected to high Mello Roos special assessments taxes. * Plan & build an attractive entertainment/dining city walk. * Traffic light installation at Cherry Valley Exit where new St. for Bros Shopping Center will open. • 1 DON'T WASTE TAX PAYER'S MONEY. 2) BUILD CONFIDENCE BACK WITH RESIDENTS. 3) HAVE QUALITY INFRASTRUCTURE IN PLACE & SAFETY FACILITIES IN PLACE BEFORE CROWDING TOO BIG- TOO FAST. • 1- Stop high taxes on new communities. 2- More light at night. 3- Stop stealing from US. 4- More police officers. • 1) Lowering property taxes! 2) Traffic flow- especially freeway overpasses and additional on/off-ramps 3) Growing very thoughtfully- emulating other cities that have grown well even with explosive growth. • 1. Reduce the Mello Roos fees, or at a minimum make the amounts paid equitable between residents. 2. Revitalize downtown/develop a general plan that envisions a specific look and feel for Beaumont. 3. Prepare an economic development plan that has specific targeted industries/jobs/retail/hospitality and hire the right staff to execute the plan. • 1.) Considering the outrageous property taxes homeowners of Beaumont are forced to pay, this city should look like Beverly Hills! Instead it has way too much blight. The city landscaping isn't kept up. The weeds are horrible! No one can get an answer about where all of that tax money goes! 2.) The shopping center parking lot on 2nd St. is horrible! Whoever the company is that does the landscape maintenance should be fired! 3.) The 80 Item 1. The National Community Survey™ - Open-End Report 22 homeless problem is scary! Way too many of them here. Very dangerous! I'm embarrassed to say I live in Beaumont! My community is Four Seasons which is beautifully maintained! The city of Beaumont can learn from Four Seasons! When I venture out, I lock the doors. So sorry that I moved here less than 2 years ago. Moving to Arizona on May 1st. Can't stand Beaumont!!!!!!! • Beaumont has one of the highest property taxes in the area. If taxes could be lowered housing would be more affordable. Good for businesses too. • Don't like associating property taxes are to high. I like Beaumont nice quiet but kind of expensive when you don't have money. • ECONOMIC GROWTH. INFRASTRUCTURE (ROAD, ETC.) MAINTENANCE. • Economic. Health. Education. • Financial stability. More sit-down restaurants! • Get rid of Mello Rues taxes. They are way to high! Maybe I'll move to Banning. • I feel property tax is quite light, HOA fee also high. Normally other ok. I feel Beaumont city is slowly improving their facilities. • Keeping taxes affordable so people can live here! • Less city tax. Adding another fire station. Adding a police substation. • Lower property taxes more secured places move volunteer work for people working together w/ disabled on a fixed income, it's hard to save. • Lower taxes. Provide people (employee & city) to speak to. Bring back Beaumont cares back program. • Lower the city taxes, especially the Mello Roos. Property taxes in Beaumont are also very expensive. • NO MORE TAXES, LOWERING TAXES/BILLS, PROPER MANAGEMENT OF CURRENT FUNDS. ALSO, PROPERTY TAX IS OUTRAGEOUS. • Our taxes to be lowered if possible; I'm tempted 2 move 2 Banning Sun Lakes3. I'm curious & soon 2-B 72. • Overcoming debt from $47 million loans all. Have E-mail with all residents for all community events. Keep politicians honest. • Phase-out Mello Roos taxes. Get the homeless of Highland Springs. Fix the road at the intersection of 1st & Beaumont Ave (1st St. East of Bmont Ave has horrible potholes for years). • Prop. tax needs to go down. Street improvement. Traffic improvement. • Property taxes way too high!!!!!!! • Reduce property taxes. Improve lighting (or lack of), sidewalks (or lack of), streets (repair). Reduction in new housing developments. • Relieve Mello-Roos tax overburden. Developers SHOULD HAVE in the past and should in the future, be responsible for development fees that have been passed on to home buyers. Traffic congestion on Highland Springs Avenue must be reduced. HOMELESS must not be allowed to continue to trash this city with garbage, nor to panhandle at ramps or in front of commercial/retail venues or other public or private property. • Stop increasing taxes for Homeowners (and Beaumont Residents). Fix the roads. Built more schools (High School, Middle School, Elementary Schools). Especially we need another High School. Non-smoking parks. 81 Item 1. The National Community Survey™ - Open-End Report 23 • Stop taxing so much, stop building until we can accommodate so many people. Work w/ other cities who population grew fast to see what worked for them. • Streets- Central Beaumont in serious need or repair. Highland Springs Blvd. form 8th St. to 1st. & E 2nd Street (Poorly designed, cause major traffic problems). • Taxes are too high & I feel this is waste. Corruption in this city. Too many new homes- Stop building! • Taxes too high. It's ridiculous to have to pay to find out CFD's. This is public info: • Why we have to paid high taxes. Freeway interchange improvements. Avoid homeless in front of Commercial building. City/downtown revitalization • (1) Get rid of the Swap meet because it makes the town look trashy. (2) Why not add some restaurants besides so many fast-food chains. An uptown bowling alley. Rather pink for the children & a playhouse. I'm from NY and I love Beaumont. • * Downtown's urban & light appearance. * Poor enforcement of ''commercial'' property, appearance. * Poor enforcement of '''Homeless''/transients controls. • 1. BEAUTIFUL TREES AND LANDSCAPING. 2. HAVE ALL STREET REPAIRED OF POTHOLES. 3. KEEP ALL AREAS, STORES CLEAM AT ALL TIMES. • 6th street aka downtown needs MAJOR updating, looks very rundown and downright embarrassing, PLEASE beautify 6th street!!! Its time to spruce up our town before it becomes a rundown town. • Clean up downtown area, bring in businesses that are higher-end (no more fast food please). Keep crime at min. please. • Clean up downtown provide incentive to business owners to paint clean mow and remove damaged chain link and structures. • Downtown development or retreat away. More restaurants. More isolation of city govt. from business owned/ operated by city officials. • Downtown is shabby and needs to be upgraded. Decorate downtown for Christmas (street lights, etc.). Maintain mediums of weeds. • Downtown revitalization (Beaumont is currently lacking a soul), preserve open spaces (hiking, biking, trails system), traffic improvements (Freeway interchange and local street traffic flow) • Downtown Revitalization Historical Preservation Enhancement of Culinary Appeal • Downtown revitalization. Traffic, improvements- For flow of traffic- paving of streets. • Revitalization of downtown area. Road expansion near shopping areas (first & second Sts.) Changing Beaumont from ''bedroom community'' to just community. • Revitalize businesses on Ramsey St. Improve street appeal. Improve freeway access & exits at Highland Springs and Beaumont Ave. Attract more high-end restaurants to area. • REVITALIZE DOWNTOWN. GET RID OF THE HOMELESS. LESS LIQUOR STORES. • Revitalize downtown. Safety. Development: Stores, gas stations, etc. • Revitalize old downtown. Road maintenance. Advance Potrero Parkway Plan. 82 Item 1. The National Community Survey™ - Open-End Report 24 Social/community issues • Fix the homeless situation. #1 priority not safe & look horrible. - Roads- Fix the roads. - Traffic flow- only two Fwy exits and entrance. • Continued monitoring of homeless population on Highland Springs Avenue & near local shopping center areas. I have seen people walk across the street as cars are coming & an individual throwing an item at a car. (2) Maintaining our pass areas quality of life with regard to not allowing over-development bringing excess traffic, air pollution and crime. (3) Maintaining honesty & transparency with the communities. • More policing of the homeless in components around the city. (2) Working on improving the traffic flow on Highland Spring Rd. • controlar el pago a las asociaciones de seniors , bajar los imouestas de las casas a los seniors y mejores precios para los seniors • Finding housing for our cities homeless. Freeway exit/entrance- open more. Beautification of old town to echo- City of Orange, Redlands, La Verne, Claremont. • GET RID OF THE HOMELESS AND PAN HANDLERS! STREAMLINE THE SAM TROMTEO CANYON RD. GOING EAST & WEST. BIGGER POLICE PRESENCE AT NIGHT IN PRIVATE COMMUNITIES ESPECIALLY THE COMMUNITIES NEAR THE MORONGO GOLF COURSE. • Get the bumbs off the streets. I'm afraid to walk. Police patrols at night increased. Better parks and hiking trails. • Homeless encampments on Potero Ave, Highland Springs by 10 Frwy timing of signal lights and potholes on exits and first lane of 10 Frwy all the way down by Cabazon outlets. • Homeless services. Traffic flow. Child services. • Management of the homeless population. More recycling opportunities Better traffic flow systems in shopping areas • Safety/homeless issues. I felt safe when I moved here in 2008, not anymore! Traffic. I refuse to travel South of the 10 Fwy due to traffic. I would rather drive to Redlands. Restaurants/ Shopping opportunities, again I drive Redlands. Parks & Rec • Family/Recreational places. (2) Sex education. (3) Developing community; outback. • Park & community center needs to be beautiful with fountains of water and sitting areas, botanical! Green for kids & seniors. 2. Expansion of public safety! 3. Freeway interchange improvement. • Hiking and Biking. Local Street and traffic. More police. • Keep open spaces for preservation of Flora & Fauna. Expand on activities for children during summer making sure you know who the elderly are, especially if disabled on under care. • More recreation for all ages especially minors. Less homes being built. Better roads to live in. • More recreation for children. More City celebrations and events. More recreation for seniors. • NEED TENNIS COURTS. NEED MOVIE THEATER. REPAIR STREETS. • Recreation (more) for children, more re-creation for children, rent control (way to high). • Recreation, traffic improvement, street repair. 83 Item 1. The National Community Survey™ - Open-End Report 25 • Safer and visitor friendly areas of recreation, expansion of freeways entrances/exits along Beaumont part Cherry Valley/ Oak Valley. Events/entertainment • 1) MORE SHOPPING/ DINING OPPORTUNITIES/ LOCATIONS. 2) BETTER OFF-RAMP TRAFFIC CONTROLS. 3) GREENSPACE MAINTENANCE AND TRASH PICK UP IN COMMON AREAS (I.E. FREEWAY). • 1. More local activities, events, and especially social establishments for children and young adults. 2. More affordability and guidance on becoming a homeowner in Beaumont. 3. More free community events where health is a topic and we are also able to have more contact with our city officials. • Cultural/entertainment options, transmit link to Metrolink/transmit to [?] west (LA, etc.), various shopping options. • More entertainment options other than parks, job creation, development of more apartments • More resources and activities for kids. Safety. Employment opportunities. Other • It's not so clear/ opens to the public how & where local/specified tax money collected used for. I wonder why old community should pay high taxes as same as a newly developed residential household when roads need for new developed areas & only maintenance needs for old community. • Financial help for small business, COVID-19 relief. * Residential street lighting. • A better, easier to use & more informative website. Remove the street people (homeless). Monitor Walmart & home depot parking lots, old folks are targets. • Improvement of public flow of info. • Keeping Beaumont country. • My responses are mixed because I live in the four seasons. Our community is great, the area south of the 10 is good and the Sundance area is nice. The old town is pretty run down and we avoid it as much as possible. Traffic on Highland Springs is a real high priority problem! • Prepare for the next disaster. Repair the economy. Fix the healthcare system. Don’t know • (4) (6) (3). • No comment. • N/A. • I'm not quite sure. • ? ? ? 84 Item 1. National Research Center, Inc. International City/County Management Asssociation 2955 Valmont Road Suite 300 777 North Capitol Street NE Suite 500 Boulder, Colorado 80301 Washington, DC 20002 n-r-c.com • 303-444-7863 icma.org • 800-745-8780 Beaumont , CA Supplemental Online Survey Results 2020 85 Item 1. The National Community Survey™ © 2001-2020 National Research Center, Inc. The NCS™ is presented by NRC in collaboration with ICMA. NRC is a charter member of the AAPOR Transparency Initiative, providing clear disclosure of our sound and ethical survey research practices. Contents About the Open Participation Online Survey ....................................................................................... 1 Complete Survey Responses to Online Open Participation Survey ...................................................... 1 Verbatim Responses to Open-Ended Question .................................................................................. 20 86 Item 1. The National Community Survey™ - Supplemental Online Survey Report 1 About the Open Participation Online Survey As part of its participation in The National Community Survey™ (The NCS™), the City of Beaumont conducted a mailed survey of 2,500 residents. Surveys were mailed to randomly selected households in April and data were collected through June 3, 2020 (see the report, The National Community Survey: Community Livability Report, Beaumont, CA, 2020). The results from this main survey effort represent the most robust estimate of your residents’ opinions. After the above data collection period was underway, the City made available a web-based survey to its residents through a link on the City’s website. Visitors to the site were able to complete the survey during May and 479 surveys were received. This report contains the results of this opt-in administration of the web-based survey. These data were not collected through a random sample and it is unknown who in the community was aware of link on the City’s website; therefore, a level of confidence in the representativeness of the sample cannot be estimated. However, to reduce bias where possible, these data were weighted to match the demographic characteristics of the 2010 Census and 2017 American Community Survey estimates for adults in the City of Beaumont. 87 Item 1. The National Community Survey™ - Supplemental Online Survey Report 2 The results of the weighting scheme for the opt-in survey are presented in the following table. Table 1: Beaumont, CA 2020 Weighting Table Characteristic Population Norm Unweighted Data Weighted Data Housing Rent home 26% 7% 21% Own home 74% 93% 79% Detached unit* 89% 97% 92% Attached unit* 11% 3% 8% Race and Ethnicity White 65% 75% 72% Not white 35% 25% 28% Not Hispanic 65% 68% 61% Hispanic 35% 32% 39% Sex and Age Female 52% 61% 52% Male 48% 39% 48% 18-34 years of age 35% 11% 30% 35-54 years of age 36% 52% 38% 55+ years of age 30% 36% 32% Females 18-34 18% 7% 16% Females 35-54 18% 34% 19% Females 55+ 16% 20% 17% Males 18-34 17% 4% 14% Males 35-54 18% 19% 19% Males 55+ 14% 16% 15% * U.S. Census Bureau, ACS 2017 5-year estimates 88 Item 1. The National Community Survey™ - Supplemental Online Survey Report 1 Complete Survey Responses to Online Open Participation Survey The following pages contain a complete set of responses to each question on the survey. For questions that included a “don’t know” response option, two tables for that question are provided: the first that excludes the “don’t know” responses, and the second that includes those responses. The percent of respondents giving a particular response is shown followed by the number of respondents (denoted with “N=”). Table 2: Question 1 without "don't know" responses Please rate each of the following aspects of quality of life in Beaumont. Excellent Good Fair Poor Total Beaumont as a place to live 17% N=79 64% N=306 17% N=79 2% N=12 100% N=476 Your neighborhood as a place to live 39% N=182 47% N=220 13% N=62 2% N=8 100% N=472 Beaumont as a place to raise children 21% N=88 57% N=241 17% N=74 5% N=23 100% N=425 Beaumont as a place to work 6% N=20 27% N=87 35% N=113 32% N=104 100% N=324 Beaumont as a place to visit 5% N=22 28% N=127 41% N=189 26% N=118 100% N=456 Beaumont as a place to retire 21% N=90 45% N=196 23% N=101 11% N=47 100% N=433 The overall quality of life in Beaumont 11% N=52 64% N=303 21% N=98 4% N=18 100% N=471 Sense of community 11% N=52 46% N=209 36% N=166 6% N=29 100% N=456 Table 3: Question 1 with "don't know" responses Please rate each of the following aspects of quality of life in Beaumont. Excellent Good Fair Poor Don't know Total Beaumont as a place to live 17% N=79 64% N=306 17% N=79 2% N=12 0% N=0 100% N=476 Your neighborhood as a place to live 39% N=182 47% N=220 13% N=62 2% N=8 0% N=0 100% N=472 Beaumont as a place to raise children 19% N=88 51% N=241 16% N=74 5% N=23 9% N=44 100% N=469 Beaumont as a place to work 4% N=20 19% N=87 24% N=113 22% N=104 31% N=143 100% N=467 Beaumont as a place to visit 5% N=22 27% N=127 40% N=189 25% N=118 3% N=13 100% N=469 Beaumont as a place to retire 19% N=90 42% N=196 21% N=101 10% N=47 8% N=36 100% N=470 89 Item 1. The National Community Survey™ - Supplemental Online Survey Report 2 Please rate each of the following aspects of quality of life in Beaumont. Excellent Good Fair Poor Don't know Total The overall quality of life in Beaumont 11% N=52 64% N=303 21% N=98 4% N=18 0% N=0 100% N=471 Sense of community 11% N=52 44% N=209 35% N=166 6% N=29 3% N=14 100% N=471 Table 4: Question 2 without "don't know" responses Please rate each of the following characteristics as they relate to Beaumont as a whole. Excellent Good Fair Poor Total Overall economic health of Beaumont 2% N=10 31% N=136 49% N=213 18% N=77 100% N=437 Overall quality of the transportation system (auto, bicycle, foot, bus) in Beaumont 5% N=19 35% N=142 32% N=134 28% N=117 100% N=412 Overall design or layout of Beaumont’s residential and commercial areas (e.g., homes, buildings, streets, parks, etc.) 3% N=15 32% N=150 34% N=163 31% N=146 100% N=474 Overall quality of the utility infrastructure in Beaumont (water, sewer, storm water, electric/gas) 6% N=27 47% N=213 31% N=142 16% N=73 100% N=455 Overall feeling of safety in Beaumont 12% N=55 53% N=253 28% N=134 7% N=32 100% N=475 Overall quality of natural environment in Beaumont 16% N=74 48% N=226 28% N=131 9% N=42 100% N=473 Overall quality of the parks and recreation opportunities 12% N=53 47% N=213 30% N=137 12% N=55 100% N=458 Overall health and wellness opportunities in Beaumont 5% N=21 34% N=152 37% N=165 23% N=103 100% N=440 Overall opportunities for education, culture and the arts 3% N=12 15% N=68 42% N=187 39% N=174 100% N=441 Residents’ connection and engagement with their community 5% N=24 33% N=151 43% N=196 18% N=81 100% N=452 Table 5: Question 2 with "don't know" responses Please rate each of the following characteristics as they relate to Beaumont as a whole. Excellent Good Fair Poor Don't know Total Overall economic health of Beaumont 2% N=10 29% N=136 45% N=213 16% N=77 8% N=40 100% N=477 Overall quality of the transportation system (auto, bicycle, foot, bus) in Beaumont 4% N=19 30% N=142 28% N=134 25% N=117 13% N=64 100% N=476 Overall design or layout of Beaumont’s residential and commercial areas (e.g., homes, buildings, streets, parks, etc.) 3% N=15 32% N=150 34% N=163 31% N=146 0% N=1 100% N=475 Overall quality of the utility infrastructure in Beaumont (water, sewer, storm water, electric/gas) 6% N=27 45% N=213 30% N=142 15% N=73 4% N=20 100% N=474 90 Item 1. The National Community Survey™ - Supplemental Online Survey Report 3 Please rate each of the following characteristics as they relate to Beaumont as a whole. Excellent Good Fair Poor Don't know Total Overall feeling of safety in Beaumont 12% N=55 53% N=253 28% N=134 7% N=32 0% N=0 100% N=475 Overall quality of natural environment in Beaumont 15% N=74 48% N=226 28% N=131 9% N=42 1% N=3 100% N=475 Overall quality of the parks and recreation opportunities 11% N=53 45% N=213 29% N=137 12% N=55 4% N=17 100% N=475 Overall health and wellness opportunities in Beaumont 4% N=21 32% N=152 35% N=165 22% N=103 7% N=35 100% N=474 Overall opportunities for education, culture and the arts 3% N=12 14% N=68 39% N=187 37% N=174 7% N=34 100% N=475 Residents’ connection and engagement with their community 5% N=24 32% N=151 41% N=196 17% N=81 5% N=23 100% N=474 Table 6: Question 3 without "don't know" responses Please indicate how likely or unlikely you are to do each of the following. Very likely Somewhat likely Somewhat unlikely Very unlikely Total Recommend living in Beaumont to someone who asks 27% N=124 50% N=234 15% N=72 8% N=37 100% N=468 Remain in Beaumont for the next five years 51% N=237 30% N=138 12% N=58 7% N=33 100% N=467 Table 7: Question 3 with "don't know" responses Please indicate how likely or unlikely you are to do each of the following. Very likely Somewhat likely Somewhat unlikely Very unlikely Don't know Total Recommend living in Beaumont to someone who asks 26% N=124 50% N=234 15% N=72 8% N=37 1% N=5 100% N=472 Remain in Beaumont for the next five years 50% N=237 29% N=138 12% N=58 7% N=33 1% N=4 100% N=471 Table 8: Question 4 without "don't know" responses Please rate how safe or unsafe you feel: Very safe Somewhat safe Neither safe nor unsafe Somewhat unsafe Very unsafe Total In your neighborhood during the day 59% N=277 30% N=143 6% N=28 4% N=17 1% N=7 100% N=472 In Beaumont's downtown/commercial area during the day 28% N=131 46% N=212 14% N=64 9% N=42 2% N=11 100% N=460 From property crime 16% N=73 45% N=206 13% N=59 17% N=79 9% N=41 100% N=458 From violent crime 33% N=150 44% N=197 13% N=59 8% N=39 2% N=9 100% N=454 From fire, flood or other natural disaster 33% N=149 43% N=200 15% N=68 7% N=34 2% N=9 100% N=459 91 Item 1. The National Community Survey™ - Supplemental Online Survey Report 4 Table 9: Question 4 with "don't know" responses Please rate how safe or unsafe you feel: Very safe Somewhat safe Neither safe nor unsafe Somewhat unsafe Very unsafe Don't know Total In your neighborhood during the day 59% N=277 30% N=143 6% N=28 4% N=17 1% N=7 0% N=0 100% N=472 In Beaumont's downtown/commercial area during the day 28% N=131 45% N=212 14% N=64 9% N=42 2% N=11 2% N=11 100% N=472 From property crime 16% N=73 44% N=206 13% N=59 17% N=79 9% N=41 2% N=9 100% N=467 From violent crime 32% N=150 42% N=197 13% N=59 8% N=39 2% N=9 3% N=14 100% N=468 From fire, flood or other natural disaster 32% N=149 42% N=200 14% N=68 7% N=34 2% N=9 3% N=12 100% N=472 Table 10: Question 5 without "don't know" responses Please rate the job you feel the Beaumont community does at each of the following. Excellent Good Fair Poor Total Making all residents feel welcome 7% N=33 46% N=209 37% N=169 10% N=48 100% N=459 Attracting people from diverse backgrounds 9% N=36 48% N=198 35% N=143 9% N=38 100% N=416 Valuing/respecting residents from diverse backgrounds 10% N=40 48% N=198 32% N=131 10% N=42 100% N=410 Taking care of vulnerable residents (elderly, disabled, homeless, etc.) 5% N=21 36% N=142 42% N=163 17% N=64 100% N=390 Table 11: Question 5 with "don't know" responses Please rate the job you feel the Beaumont community does at each of the following. Excellent Good Fair Poor Don't know Total Making all residents feel welcome 7% N=33 44% N=209 36% N=169 10% N=48 4% N=18 100% N=477 Attracting people from diverse backgrounds 8% N=36 42% N=198 30% N=143 8% N=38 13% N=60 100% N=476 Valuing/respecting residents from diverse backgrounds 8% N=40 42% N=198 27% N=131 9% N=42 14% N=66 100% N=476 Taking care of vulnerable residents (elderly, disabled, homeless, etc.) 4% N=21 30% N=142 34% N=163 14% N=64 18% N=86 100% N=475 Table 12: Question 6 without "don't know" responses Please rate each of the following characteristics as they relate to Beaumont as a whole. Excellent Good Fair Poor Total Overall quality of business and service establishments in Beaumont 6% N=29 39% N=187 42% N=200 12% N=59 100% N=475 Variety of business and service establishments in Beaumont 4% N=19 23% N=109 45% N=213 28% N=134 100% N=475 Vibrancy of downtown/commercial area 2% N=7 16% N=73 41% N=188 42% N=193 100% N=461 92 Item 1. The National Community Survey™ - Supplemental Online Survey Report 5 Please rate each of the following characteristics as they relate to Beaumont as a whole. Excellent Good Fair Poor Total Employment opportunities 1% N=4 13% N=48 43% N=153 42% N=150 100% N=355 Shopping opportunities 3% N=16 27% N=129 40% N=191 29% N=140 100% N=475 Cost of living in Beaumont 3% N=16 33% N=155 42% N=201 22% N=103 100% N=475 Overall image or reputation of Beaumont 6% N=28 44% N=207 35% N=165 15% N=73 100% N=473 Table 13: Question 6 with "don't know" responses Please rate each of the following characteristics as they relate to Beaumont as a whole. Excellent Good Fair Poor Don't know Total Overall quality of business and service establishments in Beaumont 6% N=29 39% N=187 42% N=200 12% N=59 0% N=2 100% N=477 Variety of business and service establishments in Beaumont 4% N=19 23% N=109 45% N=213 28% N=134 0% N=1 100% N=476 Vibrancy of downtown/commercial area 2% N=7 15% N=73 39% N=188 41% N=193 3% N=15 100% N=476 Employment opportunities 1% N=4 10% N=48 32% N=153 31% N=150 25% N=122 100% N=477 Shopping opportunities 3% N=16 27% N=129 40% N=191 29% N=140 0% N=0 100% N=475 Cost of living in Beaumont 3% N=16 33% N=155 42% N=201 22% N=103 0% N=1 100% N=476 Overall image or reputation of Beaumont 6% N=28 43% N=207 35% N=165 15% N=73 1% N=4 100% N=477 Table 14: Question 7 without "don't know" responses Please rate each of the following characteristics as they relate to Beaumont as a whole. Excellent Good Fair Poor Total Traffic flow on major streets 1% N=5 13% N=64 27% N=128 59% N=280 100% N=477 Ease of public parking 10% N=47 39% N=180 37% N=167 14% N=64 100% N=458 Ease of travel by car in Beaumont 8% N=39 31% N=146 33% N=157 28% N=130 100% N=472 Ease of travel by public transportation in Beaumont 8% N=14 24% N=44 28% N=51 40% N=72 100% N=181 Ease of travel by bicycle in Beaumont 7% N=20 36% N=109 27% N=80 30% N=91 100% N=300 Ease of walking in Beaumont 11% N=44 39% N=164 32% N=133 19% N=79 100% N=420 Well-planned residential growth 5% N=24 25% N=115 31% N=139 38% N=173 100% N=451 Well-planned commercial growth 3% N=14 23% N=105 28% N=125 46% N=204 100% N=447 93 Item 1. The National Community Survey™ - Supplemental Online Survey Report 6 Please rate each of the following characteristics as they relate to Beaumont as a whole. Excellent Good Fair Poor Total Well-designed neighborhoods 9% N=42 39% N=181 36% N=169 16% N=75 100% N=467 Preservation of the historical or cultural character of the community 3% N=13 24% N=93 36% N=136 36% N=138 100% N=379 Public places where people want to spend time 3% N=13 16% N=75 46% N=210 35% N=159 100% N=458 Variety of housing options 7% N=31 37% N=164 37% N=167 19% N=84 100% N=447 Availability of affordable quality housing 6% N=24 35% N=150 27% N=115 32% N=136 100% N=425 Overall quality of new development in Beaumont 12% N=56 40% N=182 31% N=140 17% N=77 100% N=455 Overall appearance of Beaumont 4% N=21 43% N=205 39% N=184 14% N=65 100% N=475 Cleanliness of Beaumont 7% N=33 45% N=213 34% N=163 14% N=66 100% N=475 Air quality 15% N=72 53% N=249 25% N=117 6% N=30 100% N=467 Availability of paths and walking trails 9% N=38 29% N=130 30% N=133 32% N=143 100% N=444 Fitness opportunities (including exercise classes and paths or trails, etc.) 4% N=18 21% N=90 39% N=167 36% N=157 100% N=432 Recreational opportunities 3% N=15 17% N=77 47% N=207 33% N=145 100% N=444 Availability of affordable quality food 8% N=37 41% N=194 30% N=141 21% N=101 100% N=473 Availability of affordable quality health care 7% N=27 31% N=120 36% N=139 26% N=103 100% N=390 Availability of preventive health services 5% N=21 31% N=119 40% N=155 24% N=92 100% N=386 Availability of affordable quality mental health care 3% N=7 14% N=34 34% N=79 49% N=116 100% N=237 Opportunities to attend cultural/arts/music activities 2% N=6 16% N=67 30% N=126 53% N=223 100% N=423 Community support for the Arts 2% N=8 14% N=48 33% N=117 51% N=177 100% N=350 Availability of affordable quality childcare/preschool 1% N=4 19% N=46 38% N=89 42% N=98 100% N=237 K-12 education 11% N=39 43% N=148 25% N=87 20% N=69 100% N=342 Adult educational opportunities 2% N=5 25% N=64 35% N=89 38% N=95 100% N=252 Sense of civic/community pride 7% N=30 36% N=150 38% N=159 19% N=80 100% N=419 Neighborliness of residents in Beaumont 10% N=46 45% N=206 31% N=140 14% N=66 100% N=458 Opportunities to participate in social events and activities 5% N=21 30% N=124 41% N=171 24% N=101 100% N=417 Opportunities to attend special events and festivals 7% N=31 34% N=148 39% N=174 20% N=89 100% N=441 94 Item 1. The National Community Survey™ - Supplemental Online Survey Report 7 Please rate each of the following characteristics as they relate to Beaumont as a whole. Excellent Good Fair Poor Total Opportunities to volunteer 9% N=25 36% N=108 35% N=103 21% N=62 100% N=298 Opportunities to participate in community matters 8% N=26 33% N=108 39% N=128 20% N=66 100% N=328 Table 15: Question 7 with "don't know" responses Please rate each of the following characteristics as they relate to Beaumont as a whole. Excellent Good Fair Poor Don't know Total Traffic flow on major streets 1% N=5 13% N=64 27% N=128 59% N=280 0% N=0 100% N=477 Ease of public parking 10% N=47 38% N=180 35% N=167 13% N=64 3% N=16 100% N=474 Ease of travel by car in Beaumont 8% N=39 31% N=146 33% N=157 28% N=130 0% N=0 100% N=472 Ease of travel by public transportation in Beaumont 3% N=14 9% N=44 11% N=51 15% N=72 62% N=290 100% N=472 Ease of travel by bicycle in Beaumont 4% N=20 23% N=109 17% N=80 19% N=91 37% N=173 100% N=474 Ease of walking in Beaumont 9% N=44 35% N=164 28% N=133 17% N=79 11% N=51 100% N=472 Well-planned residential growth 5% N=24 24% N=115 29% N=139 37% N=173 5% N=22 100% N=473 Well-planned commercial growth 3% N=14 22% N=105 26% N=125 43% N=204 6% N=27 100% N=474 Well-designed neighborhoods 9% N=42 38% N=181 36% N=169 16% N=75 2% N=8 100% N=475 Preservation of the historical or cultural character of the community 3% N=13 20% N=93 29% N=136 29% N=138 20% N=95 100% N=475 Public places where people want to spend time 3% N=13 16% N=75 44% N=210 34% N=159 4% N=17 100% N=474 Variety of housing options 7% N=31 35% N=164 35% N=167 18% N=84 6% N=28 100% N=475 Availability of affordable quality housing 5% N=24 32% N=150 24% N=115 29% N=136 11% N=50 100% N=475 Overall quality of new development in Beaumont 12% N=56 38% N=182 30% N=140 16% N=77 4% N=20 100% N=475 Overall appearance of Beaumont 4% N=21 43% N=205 39% N=184 14% N=65 0% N=0 100% N=475 Cleanliness of Beaumont 7% N=33 45% N=213 34% N=163 14% N=66 0% N=0 100% N=475 Air quality 15% N=72 52% N=249 25% N=117 6% N=30 2% N=8 100% N=475 Availability of paths and walking trails 8% N=38 27% N=130 28% N=133 30% N=143 6% N=30 100% N=474 Fitness opportunities (including exercise classes and paths or trails, etc.) 4% N=18 19% N=90 35% N=167 33% N=157 9% N=42 100% N=474 95 Item 1. The National Community Survey™ - Supplemental Online Survey Report 8 Please rate each of the following characteristics as they relate to Beaumont as a whole. Excellent Good Fair Poor Don't know Total Recreational opportunities 3% N=15 16% N=77 44% N=207 30% N=145 7% N=31 100% N=475 Availability of affordable quality food 8% N=37 41% N=194 30% N=141 21% N=101 0% N=1 100% N=474 Availability of affordable quality health care 6% N=27 25% N=120 29% N=139 22% N=103 18% N=85 100% N=475 Availability of preventive health services 4% N=21 25% N=119 33% N=155 19% N=92 18% N=88 100% N=474 Availability of affordable quality mental health care 2% N=7 7% N=34 17% N=79 25% N=116 50% N=234 100% N=471 Opportunities to attend cultural/arts/music activities 1% N=6 14% N=67 27% N=126 47% N=223 10% N=48 100% N=472 Community support for the Arts 2% N=8 10% N=48 25% N=117 38% N=177 26% N=120 100% N=470 Availability of affordable quality childcare/preschool 1% N=4 10% N=46 19% N=89 21% N=98 50% N=234 100% N=471 K-12 education 8% N=39 32% N=148 18% N=87 15% N=69 27% N=128 100% N=470 Adult educational opportunities 1% N=5 14% N=64 19% N=89 20% N=95 47% N=219 100% N=472 Sense of civic/community pride 6% N=30 32% N=150 34% N=159 17% N=80 11% N=52 100% N=471 Neighborliness of residents in Beaumont 10% N=46 44% N=206 30% N=140 14% N=66 3% N=13 100% N=471 Opportunities to participate in social events and activities 4% N=21 26% N=124 36% N=171 21% N=101 11% N=53 100% N=471 Opportunities to attend special events and festivals 7% N=31 31% N=148 37% N=174 19% N=89 6% N=30 100% N=471 Opportunities to volunteer 5% N=25 23% N=108 22% N=103 13% N=62 37% N=173 100% N=472 Opportunities to participate in community matters 6% N=26 23% N=108 27% N=128 14% N=66 30% N=142 100% N=470 Table 16: Question 8 Please indicate whether or not you have done each of the following in the last 12 months. No Yes Total Contacted the City of Beaumont (in-person, phone, email or web) for help or information 51% N=246 49% N=232 100% N=478 Contacted Beaumont elected officials (in-person, phone, email or web) to express your opinion 85% N=402 15% N=72 100% N=474 Attended a local public meeting (of local elected officials like City Council or County Commissioners, advisory boards, town halls, HOA, neighborhood watch, etc.) 70% N=333 30% N=144 100% N=477 Watched (online or on television) a local public meeting 68% N=320 32% N=152 100% N=472 Volunteered your time to some group/activity in Beaumont 70% N=331 30% N=144 100% N=474 Campaigned or advocated for a local issue, cause or candidate 86% N=410 14% N=68 100% N=478 96 Item 1. The National Community Survey™ - Supplemental Online Survey Report 9 Please indicate whether or not you have done each of the following in the last 12 months. No Yes Total Voted in your most recent local election 24% N=113 76% N=364 100% N=478 Used bus, rail, subway or other public transportation instead of driving 88% N=417 12% N=59 100% N=476 Carpooled with other adults or children instead of driving alone 44% N=211 56% N=266 100% N=478 Walked or biked instead of driving 42% N=200 58% N=278 100% N=478 Table 17: Question 9 without "don't know" responses Please rate the quality of each of the following services in Beaumont. Excellent Good Fair Poor Total Public information services 8% N=33 46% N=188 34% N=139 12% N=47 100% N=407 Economic development 2% N=10 32% N=132 39% N=163 27% N=112 100% N=417 Traffic enforcement 5% N=22 32% N=144 31% N=139 31% N=139 100% N=444 Traffic signal timing 3% N=15 27% N=128 32% N=150 37% N=174 100% N=467 Street repair 3% N=13 18% N=85 26% N=124 53% N=250 100% N=471 Street cleaning 8% N=35 35% N=158 33% N=152 25% N=113 100% N=457 Street lighting 4% N=19 32% N=150 34% N=158 30% N=142 100% N=468 Sidewalk maintenance 3% N=14 34% N=151 33% N=145 30% N=130 100% N=440 Bus or transit services 6% N=10 45% N=81 25% N=45 24% N=43 100% N=179 Land use, planning and zoning 2% N=8 21% N=78 33% N=123 44% N=167 100% N=375 Code enforcement (weeds, abandoned buildings, etc.) 1% N=5 26% N=106 32% N=129 41% N=170 100% N=410 Affordable high-speed internet access 7% N=29 37% N=158 33% N=141 24% N=104 100% N=432 Garbage collection 27% N=126 54% N=256 14% N=67 4% N=20 100% N=470 Drinking water 13% N=56 41% N=182 33% N=145 14% N=61 100% N=444 Sewer services 16% N=67 55% N=239 23% N=99 7% N=30 100% N=435 Storm water management (storm drainage, etc.) 10% N=44 42% N=177 28% N=117 20% N=86 100% N=425 Power (electric and/or gas) utility 17% N=76 57% N=262 23% N=104 3% N=15 100% N=457 Utility billing 13% N=58 47% N=216 29% N=135 11% N=50 100% N=459 Police/Sheriff services 30% N=128 46% N=199 19% N=82 5% N=24 100% N=433 Crime prevention 16% N=64 41% N=168 30% N=120 13% N=54 100% N=407 97 Item 1. The National Community Survey™ - Supplemental Online Survey Report 10 Please rate the quality of each of the following services in Beaumont. Excellent Good Fair Poor Total Animal control 19% N=61 46% N=149 25% N=81 10% N=32 100% N=324 Ambulance or emergency medical services 26% N=75 49% N=143 18% N=54 8% N=22 100% N=294 Fire services 29% N=100 47% N=158 18% N=61 6% N=20 100% N=339 Fire prevention and education 16% N=50 40% N=125 22% N=68 22% N=70 100% N=313 Emergency preparedness (services that prepare the community for natural disasters or other emergency situations) 9% N=26 34% N=102 27% N=81 30% N=92 100% N=300 Preservation of natural areas (open space and greenbelts) 7% N=28 30% N=116 33% N=127 30% N=116 100% N=387 Beaumont open space 6% N=24 31% N=127 35% N=143 29% N=118 100% N=412 Recycling 9% N=37 29% N=122 33% N=139 29% N=122 100% N=420 Yard waste pick-up 18% N=78 51% N=217 21% N=89 10% N=41 100% N=425 City parks 9% N=41 46% N=205 30% N=135 15% N=65 100% N=447 Recreation programs or classes 5% N=14 26% N=78 40% N=120 30% N=89 100% N=301 Recreation centers or facilities 5% N=17 37% N=124 33% N=111 25% N=82 100% N=334 Health services 6% N=19 39% N=129 32% N=104 23% N=76 100% N=327 Public library services 19% N=68 46% N=170 27% N=100 8% N=31 100% N=370 Overall customer service by Beaumont employees (police, receptionists, planners, etc.) 18% N=76 50% N=209 24% N=102 8% N=35 100% N=422 Table 18: Question 9 with "don't know" responses Please rate the quality of each of the following services in Beaumont. Excellent Good Fair Poor Don't know Total Public information services 7% N=33 40% N=188 29% N=139 10% N=47 14% N=66 100% N=472 Economic development 2% N=10 28% N=132 35% N=163 24% N=112 12% N=55 100% N=472 Traffic enforcement 5% N=22 31% N=144 29% N=139 29% N=139 6% N=28 100% N=472 Traffic signal timing 3% N=15 27% N=128 32% N=150 37% N=174 1% N=5 100% N=472 Street repair 3% N=13 18% N=85 26% N=124 53% N=250 0% N=2 100% N=473 Street cleaning 7% N=35 33% N=158 32% N=152 24% N=113 3% N=16 100% N=473 Street lighting 4% N=19 32% N=150 33% N=158 30% N=142 1% N=5 100% N=473 98 Item 1. The National Community Survey™ - Supplemental Online Survey Report 11 Please rate the quality of each of the following services in Beaumont. Excellent Good Fair Poor Don't know Total Sidewalk maintenance 3% N=14 32% N=151 31% N=145 28% N=130 7% N=33 100% N=473 Bus or transit services 2% N=10 17% N=81 10% N=45 9% N=43 62% N=294 100% N=473 Land use, planning and zoning 2% N=8 17% N=78 26% N=123 35% N=167 21% N=97 100% N=472 Code enforcement (weeds, abandoned buildings, etc.) 1% N=5 22% N=106 27% N=129 36% N=170 13% N=63 100% N=473 Affordable high-speed internet access 6% N=29 33% N=158 30% N=141 22% N=104 9% N=41 100% N=473 Garbage collection 27% N=126 54% N=256 14% N=67 4% N=20 0% N=2 100% N=472 Drinking water 12% N=56 38% N=182 31% N=145 13% N=61 6% N=28 100% N=472 Sewer services 14% N=67 51% N=239 21% N=99 6% N=30 8% N=37 100% N=472 Storm water management (storm drainage, etc.) 9% N=44 37% N=177 25% N=117 18% N=86 10% N=48 100% N=473 Power (electric and/or gas) utility 16% N=76 55% N=262 22% N=104 3% N=15 3% N=16 100% N=473 Utility billing 12% N=58 46% N=216 28% N=135 10% N=50 3% N=14 100% N=472 Police/Sheriff services 27% N=128 42% N=199 17% N=82 5% N=24 8% N=38 100% N=471 Crime prevention 14% N=64 35% N=168 26% N=120 12% N=54 14% N=66 100% N=472 Animal control 13% N=61 32% N=149 17% N=81 7% N=32 32% N=149 100% N=473 Ambulance or emergency medical services 16% N=75 30% N=143 11% N=54 5% N=22 38% N=179 100% N=473 Fire services 21% N=100 34% N=158 13% N=61 4% N=20 28% N=133 100% N=472 Fire prevention and education 11% N=50 26% N=125 14% N=68 15% N=70 34% N=160 100% N=473 Emergency preparedness (services that prepare the community for natural disasters or other emergency situations) 6% N=26 22% N=102 17% N=81 19% N=92 36% N=172 100% N=472 Preservation of natural areas (open space and greenbelts) 6% N=28 25% N=116 27% N=127 25% N=116 18% N=85 100% N=472 Beaumont open space 5% N=24 27% N=127 30% N=143 25% N=118 13% N=59 100% N=471 Recycling 8% N=37 26% N=122 29% N=139 26% N=122 11% N=52 100% N=472 Yard waste pick-up 16% N=78 46% N=217 19% N=89 9% N=41 10% N=48 100% N=472 City parks 9% N=41 43% N=205 29% N=135 14% N=65 5% N=26 100% N=472 Recreation programs or classes 3% N=14 17% N=78 26% N=120 19% N=89 36% N=168 100% N=469 Recreation centers or facilities 4% N=17 26% N=124 24% N=111 17% N=82 29% N=137 100% N=471 99 Item 1. The National Community Survey™ - Supplemental Online Survey Report 12 Please rate the quality of each of the following services in Beaumont. Excellent Good Fair Poor Don't know Total Health services 4% N=19 27% N=129 22% N=104 16% N=76 31% N=145 100% N=472 Public library services 15% N=68 36% N=170 21% N=100 7% N=31 22% N=102 100% N=472 Overall customer service by Beaumont employees (police, receptionists, planners, etc.) 16% N=76 44% N=209 22% N=102 7% N=35 11% N=50 100% N=472 Table 19: Question 10 without "don't know" responses Please rate the following categories of Beaumont government performance. Excellent Good Fair Poor Total The value of services for the taxes paid to Beaumont 2% N=9 13% N=60 35% N=157 50% N=223 100% N=449 The overall direction that Beaumont is taking 5% N=23 32% N=144 32% N=143 31% N=138 100% N=448 The job Beaumont government does at welcoming resident involvement 5% N=19 25% N=92 38% N=142 32% N=120 100% N=374 Overall confidence in Beaumont government 4% N=16 16% N=70 36% N=156 44% N=190 100% N=433 Generally acting in the best interest of the community 4% N=19 20% N=85 37% N=159 39% N=169 100% N=433 Being honest 4% N=17 16% N=63 34% N=134 45% N=179 100% N=393 Being open and transparent to the public 4% N=14 18% N=70 31% N=122 47% N=183 100% N=390 Informing residents about issues facing the community 4% N=18 23% N=95 33% N=138 40% N=166 100% N=417 Treating all residents fairly 8% N=27 35% N=122 32% N=113 25% N=87 100% N=349 Treating residents with respect 9% N=34 38% N=140 34% N=127 19% N=69 100% N=369 Table 20: Question 10 with "don't know" responses Please rate the following categories of Beaumont government performance. Excellent Good Fair Poor Don't know Total The value of services for the taxes paid to Beaumont 2% N=9 13% N=60 33% N=157 47% N=223 5% N=23 100% N=472 The overall direction that Beaumont is taking 5% N=23 30% N=144 30% N=143 29% N=138 6% N=26 100% N=475 The job Beaumont government does at welcoming resident involvement 4% N=19 19% N=92 30% N=142 25% N=120 21% N=102 100% N=476 Overall confidence in Beaumont government 3% N=16 15% N=70 33% N=156 40% N=190 9% N=40 100% N=473 Generally acting in the best interest of the community 4% N=19 18% N=85 33% N=159 36% N=169 9% N=42 100% N=475 Being honest 4% N=17 13% N=63 28% N=134 38% N=179 17% N=80 100% N=473 100 Item 1. The National Community Survey™ - Supplemental Online Survey Report 13 Please rate the following categories of Beaumont government performance. Excellent Good Fair Poor Don't know Total Being open and transparent to the public 3% N=14 15% N=70 26% N=122 39% N=183 17% N=80 100% N=470 Informing residents about issues facing the community 4% N=18 20% N=95 29% N=138 35% N=166 12% N=56 100% N=473 Treating all residents fairly 6% N=27 26% N=122 24% N=113 18% N=87 26% N=124 100% N=474 Treating residents with respect 7% N=34 30% N=140 27% N=127 14% N=69 22% N=103 100% N=473 Table 21: Question 11 without "don't know" responses Overall, how would you rate the quality of the services provided by each of the following? Excellent Good Fair Poor Total The City of Beaumont 6% N=27 41% N=179 33% N=147 20% N=90 100% N=442 The Federal Government 5% N=19 25% N=108 40% N=171 30% N=128 100% N=427 Table 22: Question 11 with "don't know" responses Overall, how would you rate the quality of the services provided by each of the following? Excellent Good Fair Poor Don't know Total The City of Beaumont 6% N=27 38% N=179 31% N=147 19% N=90 6% N=30 100% N=472 The Federal Government 4% N=19 23% N=108 36% N=171 27% N=128 9% N=45 100% N=472 Table 23: Question 12 Please rate how important, if at all, you think it is for the Beaumont community to focus on each of the following in the coming two years. Essential Very important Somewhat important Not at all important Total Overall economic health of Beaumont 61% N=287 33% N=157 5% N=24 1% N=4 100% N=472 Overall quality of the transportation system (auto, bicycle, foot, bus) in Beaumont 30% N=139 40% N=187 26% N=123 5% N=22 100% N=471 Overall design or layout of Beaumont’s residential and commercial areas (e.g., homes, buildings, streets, parks, etc.) 53% N=251 35% N=167 10% N=46 2% N=7 100% N=472 Overall quality of the utility infrastructure in Beaumont (water, sewer, storm water, electric/gas) 50% N=237 41% N=192 8% N=38 1% N=6 100% N=472 Overall feeling of safety in Beaumont 67% N=314 30% N=141 3% N=12 0% N=1 100% N=468 Overall quality of natural environment in Beaumont 44% N=205 42% N=196 14% N=64 1% N=5 100% N=470 101 Item 1. The National Community Survey™ - Supplemental Online Survey Report 14 Please rate how important, if at all, you think it is for the Beaumont community to focus on each of the following in the coming two years. Essential Very important Somewhat important Not at all important Total Overall quality of the parks and recreation opportunities 37% N=175 48% N=227 14% N=66 1% N=4 100% N=473 Overall health and wellness opportunities in Beaumont 36% N=169 45% N=210 18% N=83 2% N=9 100% N=472 Overall opportunities for education, culture and the arts 38% N=179 40% N=189 19% N=91 2% N=11 100% N=471 Residents’ connection and engagement with their community 25% N=116 49% N=232 26% N=121 1% N=3 100% N=472 Table 24: Question 13 Please indicate how much of a source, if at all, you consider each of the following to be for obtaining information about the City government and its activities, events and services: Major source Minor source Not a source Total Local newspaper 23% N=109 36% N=170 41% N=191 100% N=470 City website (BeaumontCA.gov) 58% N=272 32% N=153 10% N=47 100% N=473 City Manager’s monthly email report 28% N=133 34% N=160 38% N=178 100% N=472 Word-of-mouth 27% N=125 46% N=217 27% N=128 100% N=470 City Council meetings 31% N=147 42% N=195 27% N=127 100% N=470 Talking with City officials 26% N=122 31% N=144 44% N=205 100% N=471 City social media accounts (Facebook, Nextdoor, Instagram, Twitter, YouTube) 68% N=319 23% N=108 9% N=44 100% N=471 Visiting City Hall or the CRC (Community Recreation Center) 22% N=104 37% N=176 41% N=192 100% N=471 Table 25: Question 14 Please rate how important, if at all, you think it is for the City to invest resources in each of the following capital projects over the next five years: Essential Very important Somewhat important Not at all important Total Enhancements to the municipal pool (splash pad, slides, locker room renovations, etc.) 20% N=94 24% N=113 40% N=186 17% N=78 100% N=471 Downtown revitalization and City Hall Plaza/Event Center 31% N=147 29% N=139 31% N=146 9% N=40 100% N=472 Hiking and biking trails system (expansion, signage, etc.) 37% N=172 33% N=155 26% N=122 5% N=22 100% N=471 Expansion of public safety facilities (new Police Department/sub-station additional Fire Stations, etc.) 41% N=194 29% N=136 26% N=121 4% N=21 100% N=472 Freeway interchange improvements 61% N=287 27% N=127 10% N=49 2% N=8 100% N=470 102 Item 1. The National Community Survey™ - Supplemental Online Survey Report 15 Please rate how important, if at all, you think it is for the City to invest resources in each of the following capital projects over the next five years: Essential Very important Somewhat important Not at all important Total Park & community center improvements (shade structures, inclusive playground, fitness equipment, etc.) 32% N=151 39% N=184 26% N=121 3% N=14 100% N=470 Upgrade and expansion of athletic/sport facilities 20% N=96 32% N=149 41% N=193 7% N=32 100% N=471 Local street & traffic flow improvements 77% N=363 17% N=80 5% N=23 1% N=6 100% N=471 Table 26: Question D1 without "don't know" responses Thinking about a typical week, how many times do you: Several times a day Once a day A few times a week Every few weeks Less often or never Total Access the internet from your home using a computer, laptop or tablet computer 81% N=381 7% N=33 8% N=38 1% N=4 3% N=16 100% N=471 Access the internet from your cell phone 94% N=439 2% N=9 2% N=9 0% N=2 2% N=11 100% N=469 Visit social media sites such as Facebook, Twitter, WhatsApp, etc. 75% N=350 8% N=39 6% N=30 1% N=5 10% N=46 100% N=470 Use or check email 84% N=393 11% N=51 4% N=20 0% N=0 0% N=2 100% N=466 Share your opinions online 27% N=128 5% N=21 23% N=106 17% N=79 29% N=133 100% N=467 Shop online 27% N=128 10% N=45 37% N=172 20% N=92 7% N=32 100% N=468 Table 27: Question D1 with "don't know" responses Thinking about a typical week, how many times do you: Several times a day Once a day A few times a week Every few weeks Less often or never Don't know Total Access the internet from your home using a computer, laptop or tablet computer 81% N=381 7% N=33 8% N=38 1% N=4 3% N=16 0% N=1 100% N=472 Access the internet from your cell phone 94% N=439 2% N=9 2% N=9 0% N=2 2% N=11 0% N=0 100% N=469 Visit social media sites such as Facebook, Twitter, WhatsApp, etc. 75% N=350 8% N=39 6% N=30 1% N=5 10% N=46 0% N=0 100% N=470 Use or check email 84% N=393 11% N=51 4% N=20 0% N=0 0% N=2 0% N=0 100% N=466 Share your opinions online 27% N=128 4% N=21 23% N=106 17% N=79 28% N=133 1% N=4 100% N=471 Shop online 27% N=128 10% N=45 36% N=172 20% N=92 7% N=32 1% N=3 100% N=472 103 Item 1. The National Community Survey™ - Supplemental Online Survey Report 16 Table 28: Question D2 Would you say that in general your health is: Percent Number Excellent 26% N=124 Very good 46% N=220 Good 19% N=92 Fair 6% N=29 Poor 2% N=9 Total 100% N=475 Table 29: Question D3 What impact, if any, do you think the economy will have on your family income in the next 6 months? Do you think the impact will be: Percent Number Very positive 8% N=37 Somewhat positive 17% N=78 Neutral 43% N=202 Somewhat negative 23% N=107 Very negative 10% N=48 Total 100% N=472 Table 30: Question D4 How many years have you lived in Beaumont? Percent Number Less than 2 years 6% N=29 2 to 5 years 22% N=103 6 to 10 years 23% N=108 11 to 20 years 33% N=157 More than 20 years 17% N=79 Total 100% N=476 104 Item 1. The National Community Survey™ - Supplemental Online Survey Report 17 Table 31: Question D5 Which best describes the building you live in? Percent Number One family house detached from any other houses 91% N=432 Building with two or more homes (duplex, townhome, apartment or condominium) 8% N=37 Mobile home 1% N=5 Other 0% N=0 Total 100% N=475 Table 32: Question D6 Do you rent or own your home? Percent Number Rent 21% N=98 Own 79% N=377 Total 100% N=475 Table 33: Question D7 About how much is your monthly housing cost for the place you live (including rent, mortgage payment, property tax, property insurance and homeowners' association (HOA) fees)? Percent Number Less than $500 per month 3% N=12 $500 to $999 per month 10% N=45 $1,000 to $1,499 per month 12% N=53 $1,500 to $1,999 per month 25% N=110 $2,000 to $2,499 per month 25% N=107 $2,500 to $2,999 per month 16% N=71 $3,000 to $3,499 per month 5% N=21 $3,500 or more per month 4% N=17 Total 100% N=434 105 Item 1. The National Community Survey™ - Supplemental Online Survey Report 18 Table 34: Question D8 Do any children 17 or under live in your household? Percent Number No 47% N=187 Yes 53% N=212 Total 100% N=399 Table 35: Question D9 Are you or any other members of your household aged 65 or older? Percent Number No 75% N=351 Yes 25% N=118 Total 100% N=470 Table 36: Question D10 How much do you anticipate your household's total income before taxes will be for the current year? (Please include in your total income money from all sources for all persons living in your household.) Percent Number Less than $25,000 5% N=24 $25,000 to $49,999 14% N=61 $50,000 to $74,999 15% N=68 $75,000 to $99,999 22% N=98 $100,000 to $149,999 23% N=102 $150,000 or more 21% N=95 Total 100% N=448 Table 37: Question D11 Are you Spanish, Hispanic or Latino? Percent Number No, not Spanish, Hispanic or Latino 61% N=286 Yes, I consider myself to be Spanish, Hispanic or Latino 39% N=182 Total 100% N=468 106 Item 1. The National Community Survey™ - Supplemental Online Survey Report 19 Table 38: Question D12 What is your race? (Mark one or more races to indicate what race(s) you consider yourself to be.) Percent Number American Indian or Alaskan Native 2% N=9 Asian, Asian Indian or Pacific Islander 5% N=24 Black or African American 4% N=18 White 77% N=349 Other 19% N=84 Total may exceed 100% as respondents could select more than one option. Table 39: Question D13 In which category is your age? Percent Number 18 to 24 years 3% N=12 25 to 34 years 27% N=128 35 to 44 years 24% N=112 45 to 54 years 14% N=69 55 to 64 years 16% N=77 65 to 74 years 13% N=59 75 years or older 4% N=17 Total 100% N=474 Table 40: Question D14 What is your gender? Percent Number Female 52% N=246 Male 48% N=225 Identify in another way 0% N=2 Total 100% N=474 107 Item 1. The National Community Survey™ - Supplemental Online Survey Report 20 Verbatim Responses to Open-Ended Question The following pages contain the respondents’ verbatim responses as entered in the web survey and have not been edited for spelling or grammar. Responses have been organized by alphabetical order. What do you see as the top three needs or priorities for the City of Beaumont? #1 by far: Ingress/egress to 2nd street marketplace #2: lower Mello Roos or lower house prices #3: Pennsylvania on and off ramps both directions #1 Police, Fire, and Emergency services. #2 Better Economic Plan #3 Better traffic solutions to High Traffic Areas. #1 Street traffic near shopping centers #2 Road Repairs #3 Freeway Infrastructure 1 and only: Get rid of Mello-Roos. The past city officails misused more than enough money. My realitor and myself did not know my home was in a Mello-Ross community when purchased as a foreclosure in 2008. Mello-Roos is not listed as that in the tax codes and instead uses other identifiers to not stand out. I would not have bought here had I known. 1) Cohesive downtown plan or focus instead of the weird hodgepodge currently found on Beaumont Ave. 2) Stop building big ugly boxy track homes on every single scrap on land. Beaumont looks like Orange County in the 80s-90s -- wall to wall houses, inches from their neighbors, with no yard. 3) For gods sake, overhaul the transit/bus. It's so hard to get around anywhere. Hopefully with buses that come more often and serve later in the evening. (*Additional): Cut the number of stop signs IN HALF on: BEAUMONT AVE. (between 6th and Oak Valley) -- AND -- on OAK VALLEY (between Beaumont Ave. and Highland Springs) -- I mean give me a break! Do ya need a stop sign every five feet?! You could ditch half in both of those locations and be just fine!! It's a nightmare! 1) Entertainment - there's none. No Movie theatres, no theatres, no arcades, no actual fun activities. 2) Lower taxes on new communities and split taxes with established communities. The older communities don't pay Mello Roos taxes, but they are benefitting from the New Community taxes. 3) A good healthcare 1) Highland Springs way too congested, absolute nightmare and I avoid it like the plague. I would rather shop online or drive out of town. 2) Better schools. Too much focus on electronics, I feel that my daughter learned more in Banning schools than my son is in Beaumont schools. 3) Property taxes and melloroos are ridiculous. If anyone asks, I tell them to watch the taxes. For the price I am paying here, I can get an equally nice home or better somewhere else, and my home value would probably go up faster than it has here. Overall, bad investment and we'll probably leave in a few years. 1) Increase size of Highland Springs Ave. for better traffic flow including fixing stop lights on Highland Springs Ave. for more efficiency, 2) Fix Highland Springs freeway on/off ramps, and 3) Decrease crime from 12am-5am as many thieves breaking into cars in Sundance North communities 1) lower taxes - or at least STOP RAISING 2) better commercial planning (in n out is going to suuuuuuck traffic wise) 3) less houses - can we stop with the houses and get a target or shopping options and restaurants not on 2nd street? 108 Item 1. The National Community Survey™ - Supplemental Online Survey Report 21 1) more main stream place to eat less fast food 2) more shopping so we don't need to drive to redlands And spend our money there 3) more beautification projects. Beaumont looking a little dreary lately. 1) More restaurant variety. 2) Area with combination of eating and casual lounging. 3) Congestion relief along Highland Springs south of Sixth St and North of 2nd St. 1) Public officials that aren't corrupt 2) lowering overpriced property taxes 3) expanding business growth in areas of Beaumont OTHER than where all the stuff already is (by Walmart, Home Depot, Kohl's etc!!!!!!!!!!!!) it is stupid to put everything in one spot where residents have to go underneath the freeway in two lane road! 1) Stop approving residential development that burdens homebuyers with extra fees. 2) Fix pavement in older sections of Beaumont. 3) Improve the downtown area so that it is a more attractive destination for shopping, eating, and cultural activities such as an art walk. 1) Street improvements in the original part of town. 2) Improved street lighting in the original part of town. 3) More sports facilities. 1) Streets and flow of traffic (terrible) 2) Remove the excessive amount of homeless (this is making the community feel very unsafe) (feeling of myself and everyone I know) 3) Provide more money to police for more officers to make it easier for them to perform their jobs (they are doing an amazing job with the resources they have available great job police chief) they deserve more resources 1) Traffic flow 2) Freeway off ramps 3) Increased Economic Development. 1)Stop taxing us, without improving services. 2)Think before building more stuff, that first we need a traffic plan to accommodate the added cars. 3) Stop the cops from giving out chicken ass tickets. Instead have the cops use the time to get rid of the masive homeless. That is the only way to stop this town from becomeing little San Bernardino, bring accountability to the crooks left in city hall. 1. Improved traffic flow, especially at Beaumont Avenue at the 10 freeway and Highland Springs at the freeway entrance. 2. Increase the number of NICER restaurants (i.e. Lazy Dog, Yard House, BJs Brewhouse), 3. Exercise gym (i.e. LA Fitness) 1. Infrastructure (freeway over/underpass, train crossings street repairs on minor streets) 2. Engagement of elected officials with the community and community events (perception is that they only appear for city council meetings or when elections come around and they want to be elected/re- elected. Once elected they don't seem to be involved in community events) 3. Transparency (new home property taxes are above 2% but how exactly are the collected tax monies being spent) 1. Road repair 2. Railroad crossing on the west side 3. Freeway access 1. Additional traffic lights at busy intersections 2. Improvement or upgrade of playground equipment, pool, etc 3. Additional large chain stores to the area 1. Biking/walking saftey trail on oak valley 2. traffic flow (off ramp going 60 east near potrero) 3. Spread out business (not all on highland springs or make traffic flow better) 1. Clean up graffiti more often and in a more timely manner. 2. Alleviate traffic on Beaumont Ave near the freeway. 3. Don't build too many new homes. 1. Ensure infrastructure is in place prior to further development 2. Improve schools 3. Increase policing I.e more patrols and increased response time/enforcement of property thefts 1. Fixing traffic at Highland Springs and 10 Freeway interchange 2. Attracting new businesses like Costco, Trader Joe's, nicer Restaurants, etc. 3. Attracting high tech companies to add to employment base 1. Focus on heritage and historical preservation. 2. Smarter development that does not wipe out the views and beauty of the city. 3. Concerted effort to enforce laws requiring homes and businesses to clean up and maintain cleanliness. The 'look' of the city is one of desolation in many areas. 109 Item 1. The National Community Survey™ - Supplemental Online Survey Report 22 1. Highland Springs and interstate 10 traffic flow improvement. 2. better communication on bus and transit opportunities including more stops and schedules. 3. investigate a rail stop in Beaumont for mass transit. 1. Improve the freeway interchanges which have not kept up with housing development. 2. Don't forget the west side of Beaumont needs new facilities/stores/restaurants too. 3. The concentration of all new commercial development near the Banning border will continue to create traffic havoc. 1. Improve traffic flow along Highland Springs and surrounding shopping areas. 2. Over pass for the train and on/off ramps for I10 in both directions at Pennsylvania. 3. Better maintenance of city parks, walkways, and landscaping through neighborhoods. 1. Improve traffic flow to include on/off ramps to I-10 2. Discourage homeless to stand at freeway on/off ramps by installing fencing in those areas. 3. Encourage higher end restaurants to come to Beaumont. 1. Keeping Beaumont safe over politics and economic,I feel people and government officials are caring more about opening up. 2. Keeping the north side of our town small town. 3,safety, 1. Local streets & traffic flow improvement 2. Freeway interchange improvements 3. Expansion of public safety facilities 1. Lower property taxes and melorose 2. more healthy grocery options like sprouts or trader joes and not low end non-organic options 3. Better restaurants for night life/date night. Currently have to travel to palm springs or redlands for a decent date night meal. 1. Lower property taxes. 2. Street repairs. 3. Illuminate Gophers. 1. Maintain current firefighting capabilities, and look for opportunities to expand through cooperative agreements where applicable. 2. Maintain current levels of police protection. Seek opportunities to expand traffic enforcement activities. 3. Take advantage of any and all opportunities to seek federal and state grants to improve local traffic flow (most importantly freeway on and off ramps for all directions of travel). 1. More traffic controls. 2. get Penn. Ave subgrade & frwy, onramps. 3. work with City of Banning to fix Highland Springs Av congestion including making Sun Lakes Blvd a thru-way to Sunset Ave. 1. More transparent on where are taxes are going. A report sent to residents? Our are taxes being properly managed? 2. managing traffic flow in high need areas 3. More community events 1. Pay off all bonds 2. Cleanup downtown, and facelift to make it attractive to incoming visitors and locals. 3. Repair roads at a quicker pace 1. Public Safety....Police and Fire must be supported. 2. Transportation...overcrowded streets pose traffic problems for residents. 3. City Government must be transparent and fiscally sound. No secrets 1. Ramps on freeways need to expand for on/off to freeway 2. Parks need to be improve we pay higher taxes and they look like a low income community parks 3. Streets needs to be fixed too much holes. 1. Reduce growth. Folks have moved here for the small town quite feel but its moving away from that. 2. Upgrade youth sports parks 3. Storm water infrastructure needs improvement 1. Reduce the homeless problem. I do not feel safe with my children. 2. Stop light to turn into noble creek off of oak valley. 3. Keep tax rate lower. Beaumont is a very high tax city. And now water and sewer rates?! Getting to be too much. 1. Repairing street surface roads 2. Freeway interchange at Oak Valley & Pennsylvania 3. Increase shopping opportunities - big box anchors Target or Costco/Sam's Club 1. Street repair (Beaumont ave by sports park) 2. More lanes on Beaumont ave n other major street due to traffic 3. Traffic flow second street market place 1. The City needs to be open about the tax money coming in from local residents, where that money goes, how it is used. Make a plan to keep property taxes down. 2. Listen to the needs of the 110 Item 1. The National Community Survey™ - Supplemental Online Survey Report 23 community! Stop the massive growth. With no infrastructure the growth has caused impacted schools, roadways, and has caused the community to become divided. 3. Develop a plan to provide for jobs, better jobs for the local residents. 1. Traffic 2. High school over crowding 3. Too much building being crammed into small space. 1. Traffic flow on Highland Springs Road at I-10 is often a serious bottleneck. 2. Enforcement of all state and county measures relating to the Covid-19 pandemic. 3. Attraction of major retail outlets to Beaumont, so we don't have to drive as much to the Redlands, Riverside, and Palm Springs areas. 1. Traffic flow under freeway on Highland springs heading toward 2nd st. 2. Fix the older schools, such as San Gorgonio. I work there and my daughter attends. The bathrooms are a joke. Teachers are great btw. 3. Property taxes are just so high 1. Traffic on major streets 2. Hiking, Riding trails ( South of Highland Springs) Should be open for public outdoor activities 3. Clean on and off ramps of Beaumont Ave. and Highland Springs. ( too many weeds. This needs good curb appeal and main impression of Beaumont. 1. Traffic reduction 2. Quality education 4. Diverse community 1. We need a downtown area where kids and adults can 'hang out' for several hours at a time, with higher quality shopping, restaurants, and entertainment. Brea's 'Birch Street' is an excellent example of utilizing a small space for this purpose. 2. Continue the superb job on social media, including the great humor. Even though there are always people who comment with complaints, this makes the City employees relatable and personable, which helps build an important connection between residents and the City government. Ashley and Marcedes are fantastic. 3. For a variety of reasons, some people don't have a positive view of the current city employees and/or elected officials, and that needs to be overcome. I would love to see something like an annual City 'Open House.' This would not need to be anything expensive or time-consuming, but just a simple event where people could visit City Hall, go to the various departments, put faces with names, and maybe pick up a flyer detailing the services in every department. There are many creative employees on the City staff, and I'm sure they can come up with some fantastic ways to make this interesting and entertaining. Simple prizes for contests, scavenger hunts, questionnaires, whatever...maybe face painting for kids, voting for which department decorates the best, pics with emergency personnel, etc. While some of these things are available at other events, seeing the employees where they work makes a more personal connection. It would also make it easier for residents to drop in with a quick question if they have a face they recognize and know where the department is located. 1. Wide and wheelchair- and scooter-safe sidewalks (min 6'-8' for all new sidewalks) 2. Property taxes are among the highest in the County and should be lowered (e.g., City staff salaries are high compared to the services the public receives from them) 3. Put electric lines underground (reduce wild fires, reduce power outages, and beautify the city) 1. Work with Calimesa, WRCOG and Caltrans to get Cherry Valley and I-10 Interchange widened--funded and fast-tracked. 2. Fire Station for Fairway Canyon Area/southern part of City 3. Signals on Pennsylvania and 1st Street, and extend 2nd Street west from Kohls area. 1.Better street planning for traffic flow 2. Train underpass on Pennsylvania 3. Downtown overhaul, including new Police Department 1.entertainment 2.show downtown Beaumont some love don't just focus on new communities 3.traffic control/road improvements 1.Improve infrastructure to meet the demands of all the new housing. 2. Limit warehousing facilities. 3. Fire safety 1.Local street and traffic flow from north to south side of the freeway. 2. Control of the homelessness. It is very unclean, unsafe and degrades our city. 3. Upgrade downtown area and make it a visual beauty 111 Item 1. The National Community Survey™ - Supplemental Online Survey Report 24 1.Police and fire response time faster/ actually respond 2. Maintain the landscaping in ALL neighborhoods and streets that the city is responsible for. Over here in tournament hills the city hardly ever comes on this side of the freeway to maintain our streets ( desert lawn, oakvalley parkway) 3. Fixing the broken street lights our taxes pay for so we can see better at night (oakvalley parkway, desert lawn) 1.Recreation for kids, also special needs kids.(autism.) 2.More entertainment for families. 3.Less homeleness, and better off ramps getting into our town. (Like Yucaipa.) 1.Stop building homes 2. start bringing at least a few higher end retailers 3. More and better restaurants to the area 1additional frwy onramps offramps/improvement to impossible Highland springs exit/onramp 2 redevelopment of downtown with character beauty and small artisinal shopping,dining 3get rid of the ugly beaumont sign at freeway or at least use it to highlight cultural events instead of crass advertising 1-establish financial security 2-stop further home building 3-improve infrastructure 1-Government integrity 2- Public infrastructure and safety 3-safety A new city council A really good explanation of the CFD's ie who's received funds and why...in other words a true accounting including the $ that were embezzled so that everyone can understand what as been done...nobody will like it I'm sure but a least they will know so that most everyone can move on. Get the traffic flow under control including on and off ramps for the freeway. A good low cost internet system...if we've learned anything from the virus it is how essential a good low cost or free internet is for daily life. accessibility from 2nd street market to the rest of Beaumont. Upgrade freeway interchanges. Keep industrial building in an industrial area. Improved access to 60 frwy Adapt roads, traffic lights, and freeway entrances/exits to the growing population of residents moving to Beaumont due to more housing developments. Add more cultural experiences to the city, given that more diverse groups are moving out here. Would love to see more places to walk and public to congregate, like a downtown square for live music and festivals Additional Emergency facilities (police, fire, etc.) Traffic upgrades (Freeway interchanges and local Streets) traffic flow is horrible Additional walking / running paths especially on Highland Springs from Starlight to Brookside. Add a Target site in the city. Build out a 'restaurant row' next to Applebee's on 6th street. Addressing traffic before new shopping center. affordable housing bicycle lanes prevent street bottlenecks Are beautiful somall community doesn't need more housing communitys crammed in here because now we are in just a big traffic jam . Arts Shopping(all kinds) Nice restaurants, cafes. NOT fast food assistance for homelessness Attracting more big box stores, improving freeway interchanges and streets, attracting big business Beaumont has gotten to big to fast. I raised my family here in the 90's. The town has lost its identity. I will not stay here much longer. Because of past mismanagement and ongoing accusations of current mismanagement in social media and news sites, it is essential that there is ongoing financial auditing to prevent any misuse of funds. Overall land use planning is essental. Visit Bend, OR to see how rapid growth can be beautiful. Include more paved multi-year trails for access from residential areas to shopping. Better policing, Better commercial development 112 Item 1. The National Community Survey™ - Supplemental Online Survey Report 25 Better and upscale restaurants, more and higher quality retail stores, and infrastructure improvements. Better partnership with well established national chain stores. Revitalize downtown and family friendly similar to Redlands downtown Promote owner operated Restaurants Better retail stores and dining restaurants. No more fast food! Improvements to freeway on/off ramps and overpasses. Better roads. Better school activities. Putting tax dollars where the residents want, not what the politicians 'think'. Better Stores such as Target, Costco or Sam's club. Trader Joe's and Sprouts. Bigger and better Hospital and medical services. Cleaning up the homeless at intersections and shopping centers. Direct Better streets, better maintenance of Parks, communication Better streets/street lights, clean up Beaumont Avenue and 6th street, Better connection with law- enforcement/city officials Better traffic flow, less crowding in schools, better local governmental management Better transparency with Melo Roos funds. Ability to keep track of and know how much Melo Roos funds there are and making it public. Less new housing as housing has outstripped Beaumont City and causing severe traffic issues. Pave more streets! Bridges, street widening, on/off ramps Bringing in companies that provide jobs for those who have higher education. We have a lot of stores which employ mostly non-college graduates. No more discount stores or warehouses! Improve the traffic flow around Highland Springs shopping area. Please don't install any more stop signs! Residents from other cities actually make fun of Beaumont for the number of stop signs we have :) Why is there a stop sign on Palm between Cougar Way and Oak Valley? Businesses Street care Schools City Beautification, Street Improvements, and general maintence!! We pay a lot for taxes and special assessments and yet the greenbelts get stripped of plants instead of growing them and taking care of them, city appears to simply tear out plants and trees instead of maintaining them. Sidewalks are not cleaned of debris, weeds overtake cracks and overall general lack of housekeeping for what could make the city look better to those who visit or consider moving here. We're not Temecula but if you compare with how they and other city's maintain the public areas, it's beautiful and looks good. We have dirt, rocks and weeds. With what's collected from even my CFD we should have a lot more aesthetically pleasing areas!!! CITY HALL SHOULD BE HONEST AND STOP BEING CORRUPT. City identity, unique locally owned small businesses, revitalizing (creating) downtown City infrastructure, more police and another fire department. City Roads, Freeway interchange & Ramps, Employment. City street, traffic flow and timing of lights, its HORRIBLE now. Cleaning up weed everywhere in different green belts or behind homes it's out of controls and fire hazard. Lower property taxes (Mello Roos) or reimburse the amounts that were embezzled to homeowners for all the years no improvements were made Community Centers Street Congestion Outdoor activities Complete the lanes on Desert Lawn Drive that we're supposed to be completed greater than 12 years ago when I first bought my home!!!! Congestion on roads near commercial areas, more recreation (too many homes and not enough fun places to visit), keep the small town, open land feeling of Beaumont 113 Item 1. The National Community Survey™ - Supplemental Online Survey Report 26 Continue to improve city streets, not just the one where major traffic exists, but those in smaller city streets. Those residents would be so grateful not to be driving in streets full of bumps and holes in which city repairs have made it worst. Continue to maintain fiscal responsibility. Economic development to bring jobs Encourage the arts Continued jobs expansion in medical fields. Progress in upgrading freeway interchanges Development of non-motorized transportation plan and network Crack down on crime, gangs, graffiti. Repaving streets/potholes. Flood control Crime Homeless people Police Department Crossing of train tracks and major street issues, fun recreation for instants splash pad, kid friendly places, street repairs, D,E,H Deal with homeless Attract businesses and employers Improve street to freeway flow Dealing with homeless. Traffic at I-10 freeway intersections especially Beaumont Ave, Highland Springs and promised expansion at Pennsylvania. Taxes are way too high and usually are not properly disclosed when buying a home in Beaumont. We may move out of Beaumont partially because of the taxes. Development of a quality historic downtown, if necessary by reerecting historic buildings. A space where people want to come to, travel here for, visit, stroll around, enjoy cultural activities. There is no city center in Beaumont, did you know that? Since the freeway was built over the former city center, nothing has ever replaced it. The corporate structures on the south-side of the freeway are not a replacement for a functioning city center that is not dominated by corporate chains and ugly gigantic parking lots. Also the preservation of however much nature there is still left in this area. Lastly we need a train station along the planned train line to Indio. It is unbelievable that a train line is being planned with tax-payer money without a stop in Yucaipa and Beaumont / Banning? We also need at least one good organic store in this town. Maybe Clark's Nutrition would be willing to open one? Do something about the homeless problem. For the high taxes I pay, I don't want to see homeless people everywhere I go in town. It's unsafe and makes our city really trashy. Also, build a new high school or come up with a solution for the overcrowding. Finally, please fix the roads. Downtown area Road fixes Community building through arts and culture Easing traffic flow, offering increased athletic facilities (gyms, tennis courts, hiking/ running trails), maintaining safety of residents Easing traffic near the schools at school hours (beamount & cherry ave especially). Make it safer for kids to walk and bike to school. Add more art and cultural events. Economic development, restoring financial trust with Beaumont citizens, and enough emergency services to keep up with population growth. economic growth dealing with image of corrupt local govt public safety/quality of life Ensure city council accountability for spending and allocating funds correctly (our police department needs far more than what is being allocated, particularly in proportion to the amount of work our officers are asked to do); increase community engagement with more culturally educational activities (a lot of people in Beaumont are culturally sheltered and we need to do better to be more inclusive); more opportunities for volunteering, especially outdoor activities that teach the community on the importance of conservation of our natural resources Expand public safety. Freeway Interchange. Hiking Biking Trails. Expansions to fire and police services, better flow of traffic, freeway interchange Figure put how to fix the traffic issue on highland springs between 6th street and 1st street. The homeless issue. Do something. Not just tell them to 'move along. Help them so the people, business employees, etc don't feel unsafe and dont feel the need to ban them. Stop the bicyclists from taking 114 Item 1. The National Community Survey™ - Supplemental Online Survey Report 27 over EVERYTHING! They don't follow the laws of the road. They assume they can be ANYWHERE and are jerks in general. If they are going to insist on using our roads then they should have to follow the same laws and safety procedures that drivers are required to. Financial state of the city Traffic flow Education Fire Station on the West Side -- Staffed Traffic Nonsesne of Highland Springs Park services --- bathrooms / drinking fountains would be nice Fire Station on West End Less crowded schools Good use of our ridiculously high property taxes. Fire station to support Fairway residents Police services is essential residents need to feel safe in all parts of Beaumont Social media or something along those lines to communicate and promote Beaumont Fiscal responsibility Fix the pot holes Encourage support for local business Fiscal solvency; k-12 education; safety Fix ALL bad streets, a just infrastructure costs that go up each year, it's hard on a family that is on a fixed income retired people, fix quality of water where I live the water doesn't taste very good. Fix and improve infastructure. Fix the traffic problems Make builders pay for improvements instead of the residents (roads sewers parks fire and police stations) Fix cities streets completely throughout the city! The streets are rougher than a dirt road! Our ally is smoother!!!!!' Lived in Beaumont my whole life and streets have Never been worse!!!!! Embarrassing to be frank. Better planning in every area schools and lastly especially traffic area's!! Trying to go to where most shopping areas are highland springs, Pennsylvania Avenue, first street etc. so very congested because there's no planning for new streets to get to those areas. Traffic is Absolutely horrible!!!! You allowed new shopping structures which means more people but same streets intended for a smaller shopping area!!!! Fix our streets! Reduce property/vehicle crime. Regain trust from the community, as our city government is skewed. The community is paying for all of the previous mishandled funds and embezzlement. fix roads take better care of the soccer fields - social updates for Ashley are good fix street congestion especially on highland springs avenue, more law enforcement presence and resolve homeless people in city. Fix streets, better dining options and entertainment for us young folks. Fix streets, freeway access Fix the Highland Springs/10 fwy intersection/signals/too close together streets. Terrible traffic jams, takes multiple signals to get thru that poorly planned area. Fix the road congestion on Beaumont ave the timing of the lights leading to freeway. Upgrade Pennsylvania so even if there is a train we can still get on freeway or make it a bridge so we can still cross. Fix the potholes and streets. Fix the landscape Fix the roads! Fix the crime rate! Fix the homeless and panhandling situation! I don't like being approached in a parking lot by panhandlers while grocery shopping! Fix the traffic problem at Beaumont Ave and 1st Fix the traffic problem on Highland Springs from 1st to Oak Valley Pkwy Get an on ramp at Pennsylvania Take better care of medians and trees along Potrero between Highland Springs and Seneca Springs Pkwy. For traffic issues to be resolved. Pot holes and roads repaired or repaved. Build commercial properties (more restaurant options) and other retail buildings on the north side of the freeway. Freeway improvements and street traffic flow 115 Item 1. The National Community Survey™ - Supplemental Online Survey Report 28 Freeway improvements, public safety - we need a fire department near the fairway canyon community and downtown really needs a facelift freeway ingress and egress no new communities built without support systems first budget control Freeway Interchange / community infrastructure / public safety Freeway interchange improvements Park and community center improvements Enhancement to municipal pool Freeway interchange improvements Local street & traffic flow improvements Expansion of public safety facilities (new Police Department/sub-station, additional Fire Stations, etc.) Freeway interchange improvements, commercial/industrial growth, public safety expansion on west side Freeway interchange/overpass/on-off ramp improvements, fitness/outdoor/park/ recreation Improvements, Cost of utilities/taxes Freeway intersections Bring new shopping Restaurants as more homes are being built there has been no additional restaurants for families to enjoy. Getting the freeway access fixed. Bringing in new businesses and larger shopping centers such as Target or Costco or both. Reduce taxes and plan a more efficient budget Grade/train separation at Pennsylvania Grade/train separation at Pennsylvania Grade/train separation at Pennsylvania Gym, hiking trails, street lights Healthier options for residents. A plan to keep the economy on a upward momentum. Residence have moved in with high income brackets but the money is filtered into surrounding cities. How do we attract the choices the residents wants and are leaving the city to acquire. Healthier restaurants, more affordable utilities, improved local hospital High School Less residential development. And again, High School Highland springs traffic jam Roads Homeless on corners asking for money at stop signs. Street lighting. More police presence at night time, especially when out shopping. More educational and physical activities available for underprivileged children. Homeless problem crime appearances of city Homelessness task force Educational access and the digital divide Attracting higher wage employment opportunities to reduce loss of tax revenue from commuters I-10 Interchanges, both access and landscaping. I-10 & Highland Spring interchange is an eye sore! Improve downtown area Improve health clubs/gyms with daycare and recreational facilities Improve bike paths Improve Highland/10 freeway traffic flow Monthly newsletter to residents A local business and city government directory. Improve infrastructure in terms of traffic flow both on freeway on/off ramps as well as city streets. Maintain and improve recreational paths for walkers and cyclists Preserve the historic downtown area in a way to attract new business and entertainment for residents Improve streets/planning. Improve communications/transparency. Lower property taxes/eliminate Mello Roos. Improve the sewer lines in older parts of town. Repair city streets (Massachusetts ave and 12th st are prime examples) Walking and hiking trails 116 Item 1. The National Community Survey™ - Supplemental Online Survey Report 29 Improve traffic flow around the train tracks. Keep up the good work with the police department. Stop large commercial buildings from coming in around residential areas. Which in increase truck traffic and pollution. Improve traffic flow on Highland Springs. Attract more businesses such as Target and Costco. Get a big time gym such as 24 hour fitness or LA Fitness. Improve traffic infrastructure, bring businesses like Costco and Target, and ensure we have adequate number of schools for our growing population. Improved on/off ramps with stop lights: Cherry Valley Blvd with at least 2 lanes in every direction Improved on/off ramps: Beaumont Avenue with at least 2 lanes in every direction More attractive downtown with nice stores, places to go out, theatre, cinema, restaurants with nice views on San Gorgonio and San Jacinto. It should have an emphasis on the views and a combination of history and future. Right now there is nothing that makes me want to come there and spend an afternoon/evening Improved roads and freeway on/off ramps. Bike and walking paths. Reduction or elimination of Mello Roos tax. Reclaim storm water runoff. Improved storm drain, repaired roads, PARKE WITH OPEN RESTROOMS!!!! Improvement in the infrastructure; specifically roads, and freeway on/off ramps with the growth the city is seeing. An increase in quality retail/food establishments to reflect the needs of the ever-expanding housing market. Focus on adding schools at all levels to help handle the influx of students with the new housing developments. Improvement of Highland Springs traffic flow. Addressing homelessness issues in and around Highland Springs/ Banning border area as well as general cleanliness of that area. Availability of quality foods from farmers markets, higher quality grocery stores, and higher end restaurants with night life. Improving the traffic flow on and around HighSprings. Improving (repaving) the all of the city street in Beaumont. A new library for the City of Beaumont, the current library is very old and sad and the community deserves better. Improving traffic as it is a reason we are considering moving away Reducing housing development as it is adding more people before the freeway and construction have accommodated for the people moving. Poor planning Improving traffic conditions especially around Highland Springs / shopping area. Stop over building! Get rid of transients. More police. Increase economic impact and downtown redevelopment through development of arts, recreation and leisure activities such as restaurants (independently owned) movies, and entertainment Bring in higher education like a college or university to the pass Improve shopping and recreation opportunities infastructure Crime prevention less housing development Infrastructure Local Economy Education infrastructure Infrastructure planning Infrastructure finance Infrastructure Maintenance Infrastructure, off ramps, help the homeless not run them off. Investigate the cops who eat breakfast at EL Charo at 0700 after roll call & not likely on their Boy (break) or Adam (lunch break) and the citizens are paying for this dishonest cops use of public funds & time for them to eat breakfast instead of patrol and be seen in the community. It would bring more value and pride to living and life in Beaumont. Why leave the city when you have it here. Keep Taxes down and improve the streets and freeway infrastructure and stop building thousands of homes in Banning and have Beaumont residents pay for the infrastructure improvements. Keeping my community (stetson) free on all fire hazards as weeds and graffiti 117 Item 1. The National Community Survey™ - Supplemental Online Survey Report 30 Keeping streets updated to handle the increase in population. Keeping freeway traffic from backing up local streets. Maintaining safe trail system. Large new residential tracts do not have fire coverage regardless of taxes & promises. This alone is very dangerous and draws ire with residents packing promised services. Roads are just now starting to improve, however decades of neglect have taken a toll on perception and patience. Lack of biking and hiking lanes /trails are also a concern. Many streets are very dangerous to ride or walk due to poor conditions and lack of clear lanes for different types of traffic. Leadership, More info on needs of the city, Spend within your means and not raise our taxes Less housing with more open spaces like parks and trails Education Safety Less Traffic Less crime Need more school Local street & traffic flow (especially Highland Springs near the 10 fwy). Resurface and stripe the streets along Highland Springs & Ramsey. Freeway interchange improvements. Local street & traffic flow on highland springs and 2nd street. Ridiculous traffic!! Freeway interchange Hiking trails local street and flow improvements freeway interchange improvements Downtown revitalization and city hall lower property tax..improve hospital so not afriad to go there....lower property tax to improve trust in government ..very critical Lower property taxes!! No more building homes or warehouses!! More police!! Lower property taxes. Address traffic concerns. Less fast food, more family restaurants Lower taxes Better transportation to airports Cleaning up the ugly downtown. When we get visitors we never show them the downtown areas. It's such a muddle if ugly spaces and buildings and no decent restaurants Maintain city streets. Improve 6th street Shopping and no more tire shops. Maintain open areas, parks and rec, and quality education Maintaining the landscaping and repairing of city streets and highways. Development of commercial businesses and restaurants. So we don't have to travel out of the city of Beaumont. If there would be more health and medical professionals and offices in the city. I would like to eventually change my health and dental providers that are local. Make downtown look like someone lies here Making downtown look nice Improving parks with splash pad Traffic flow Making the flow of traffic through town better accommodating all the new growth. Attracting better and a wider variety of businesses. Taking care of the homeless situation. Managing growth Controlling traffic Keeping it safe Many of the residential streets Need Major repair Need Commercial areas spread out , too many new businesses crammed into 2nd street shopping area . All residents would like the Concerts in the park Quality the way it was . More businesses (like target, sprouts, etc), more recreation, less residental building/more preserving More entertainment businesses. More restaurants. Better traffic flow. More options for activities for kids to participate in, such as, trampoline parks. Also, improving diverse community events for all residents to attend to reduce hate and intolerance of people that are perceived as 'different'. More hiking trails would be great. A variety of grocery stores other than Stater Bros would be appreciated. More police and traffic enforcement More local hospitals Retain open spaces for outdoor activities More proactive policing. (POP teams), more motor units, traffic improvement. 118 Item 1. The National Community Survey™ - Supplemental Online Survey Report 31 More things to do. Traffic is a HUGE problem. More fire stations. More traffic signals Less stop signs More police patrolling at night and day Need more police presence/safety in the shopping areas, we need people in our local government that are trust worthy with our funds, much improvement on our homeless. New businesses- no more dollar stores or car washes, New restaurants- sit down - not take out Traffic control and freeway on and off ramps. More infrastructure. Highland Springs is way to crowded. New downtown facilities, freeway repair or expansion , family hiking , walking trails. New streets around shopping centers -New streets in neighborhoods (cougar ranch area) -CRIME!A lot of it going on at night. Need patrolling rather than cops just sitting in their cars in parking lots at night doing nothing. Nicer and more variety of restaurants Better maintained parks Not to raise bills all the time and give city workers and districts money raises when there closed and the Residents don't have a chance to agree or disagree it's more taken advantage of the people of Beaumont and you can see people here are upset how are you guys conduct our bill cost Offramp traffic Not enough commerce for homes Too many new homes On ramp off ramp 10th street 10 fly Open small businesses ASAP, they are dying. Our local library has amazing staff but subpar facilities. The pool needs adecuate staff not teenagers endangering everyone. We need an aquatic center at a new location. Nicer neighborhood Our roads need LOTS of work. Safety. Can't even park our vehicles at a park to go for walks without getting broken in to. Over passes or under, Improve streets More police personnel. Park & community center improvements (fitness equipment) Local street & traffic flow Hiking and biking trails Parks and Recreation. Roads Public safety Police and Fire Stations. -Street and traffic flow/FWY interchanges. -Parks & Rec improvements. Pre kindergarten Affordable Daycare Preparing for growth (I.e. freeway exit improvements) Quality of life- reduction of congestion on freeways and main roads Need to expand commercial retail/dining opportunities to keep the money in Beaumont. Many residents are commuting to redlands to dine and meet with friends. Preservation of open spaces Traffic control Infrastructure Preserving open space Stronger fiscal management Stop taxing the citizens so heavily through property tax and cfds Proper roadways able to handle the new growth New fire stations Accountability for funds spent Provide transportation infrastructure to accommodate all of the new residential housing that is coming in. Leave the pool open this season with social distancing. More police for more protection. public safety improve roadways, street repairs, lower taxes, stop robbing Peter to pay Paul Public Safety Facilities, Traffic Flow, and Parks Public Safety-Police & Fire Traffic Flow Commercial Development Public Transportation Park equipment (structures and types of parks) 2st Street traffic flow Reduce property taxes Modernize 6th street, no more dollar stores or Mexican restaurants, no more thrift stores Reduce Traffic Congestion Repair streets Conserve water 119 Item 1. The National Community Survey™ - Supplemental Online Survey Report 32 Reduce traffic congestion at 10 freeway and Highland Springs Ave. Beautify on/off ramps and intersections at 10 freeway and Highland Springs Ave. No more permits for single family housing until above 2 items addressed. Reducing traffic (I won't go to Second St due to the traffic on Highland Springs, Beaumont Ave and the train on Pennsylvania) reducing crime (has increased substantially since I moved here in 2008) adding commercial resources including higher end shopping and dining for residents. If we want to be a City Elevated, we cant keep adding dollar/discount stores. The homeless is out of control. It used to be centered around 6th st. Now they are everywhere, even in residential area's off Oak Valley/14th St. Does the city have a shelter or outreach program? Reduction in homeless and crime. Building actual jobs (i.e. tech jobs, high paying jobs, jobs that require an education) NOT warehouse jobs. Fix the streets and infrastructure (Highland Springs, Pennsylvania, 2nd Street Marketplace) so the city is actually usable. Reduction of assessments on property tax bill. Repair roads that are in serious disrepair, i.e. 7th St. More amenities, i.e. Sam's Club, movie theater, restaurants. Repair road Relieve traffic congestion in shopping area just north and south of 10 freeway between Beaumont Ave and Highland Springs Relieve impact of homelessness Repair Roads Ease traffic congestion Bigger post office Repair streets Traffic flow on Pennsylvania Repair streets. Yes this is on here twice. Our roads are ridiculously bad. It's a shame they have not been fixed yet. Retail Restaurants Homeless population Revamp downtown area like Redlands. Attract better retail and restaurants (target, cost plus, michaels..etc like a citrus grove center. No more fast food and low end shops like Five Below!! Improve street flow and freeway off ramps. Need off ramp from the 60 to Potrero to access housing development. Clean up city!! Landscape medians, clean up weeds and trash. Revamping downtown Beaumont and the overall look (ie, from the freeway), ease of traffic (highland springs), new high school Revitalization of downtown, keeping parks and open areas maintained, contracting with more upscale merchandisers such as restaurants and a Costco. Road improvements and developing additional retail and restaurants. Road improvements on 9th street. More sidewalks down Pennsylvania Street so you don't get hit by a car trying to cross the tracks and get to Walmart. And another high school near Walmart for all those new homes being built. And we need a 24 hr fitness here along with a Kaiser hospital. That's what we need. Road improvements..Make sure road work doesn't look like patched, more commercial and recreational opportunities, Road repair New Police Station Affordable housing Road repairs Traffic flow Road safety, including more designated turn lanes with designated turn lights, and improving the road/traffic infrastructure around Highland Springs Rd and 2nd St. More police presence on our roads and throughout our neighborhoods. Making the aesthetics of our commercial areas and Beaumont Ave/ 6th streets more attractive. Roads Roads and Street maintenance Bringing Technical jobs Solution to Homeless population in Beaumont Roads to be resurfaced Mello-Roos to be reduced Roads, freeway on/off ramp, traffic 120 Item 1. The National Community Survey™ - Supplemental Online Survey Report 33 roads, upgrades to our environment Roads/Traffic in the city and school overcrowding. Safety Schooling Community Safety Cleanliness Traffic Safety New quality businesses Traffic projects safety transparency traffic Safety (proactive policing) student education Safety measures and more patrol Road repairs and traffic flow including freeway on and off ramps more focus on health and wellness Safety should be one. We don't feel safe in beaumont with such little police presence. When police get called they do almost nothing. Second Beaumont needs to clean the streets and parks. Every morning I take a walk I see so much trash both on the street and the sidewalks. Also their landscaping is a miss. Safety, economy, infrastructure Safety,traffic, street Safety. Sense of community. And traffic! Safety/health, traffic flow and bring in more commerce Schools Roads Businesses Schools!!! Affordable and government funded Pre-Kinder!!!! There's many toddlers in this city without any kind of school guidance until kindergarten!! Our children are our future!!!! Beaumont's 'Head Start' is not enough, and very underfunded!!!!!!! Also, many working families do not qualify. Many elementary schools in the state of california have Pre-K incorporated along with Kindergarten. City of Beaumont should prioritize that!!! More state and federal money to the city of beaumont and school district of beaumont! Parks do not have shaded areas for picnics. We need classes for kids, and sports from a recreational area in beaumont. The senior center is not enough. Make city of Beaumont more inviting for new and growing families!!! Theres not much of that here. Baby and me classes Toddler classes Indoor gyms Soccer Baseball Arts/crafts For younger kids! Expecting mothers/fathers Shopping Dining Street infrastructure Shopping like Costco, old navy, target. Sit down restaurant like Olive Garden. Better freeway entrance exit- train problems. Shopping, road repairs. Sidewalks for the communities west of bcommunities between 10th street down to 6th street and elm. Extremely unsafe for child not to have sidewalks in this community. Tree maintenance. There are extremely large trees that the city needs to trim down. At least one to two more middle schools and high schools Slow down building homes Fix streets in old Beaumont Better restaurant options, less take-out Small business growth, revitalization and street flow Splash pads Traffic flow Freeway Stop building homes. Roads must be widened and lanes increased. Sidewalks and bike lanes are filled with 'goat head' thorns. They're constantly in my shoes and giving me flat tires on my bike. Especially in the area of Beaumont Ave in between Oak Valley and Brookside ave. Stop building houses! It is impossible to drive around town. Too many families are moving into the new homes causing more cars to be on our streets! Beaumont is turning into dirty Moreno Valley. Stop building houses! We need recreation for teens. Beautify the city. 121 Item 1. The National Community Survey™ - Supplemental Online Survey Report 34 Stop Caltrans promotion of drugs and pot!! It makes our city look trashy! Many have called and complained...no one listens. Mello roos 2.3 is robbery! Ridiculous! City council is a joke. They vote their friends into office without a city vote. Thats how the mayor got elected... rigged!! Lying to the residents of Beaumont...where is our money! Criminals...no transparancy! Stop new homes from being built in the mountain pass Street and drainage repair. Improved traffic flow. More diverse commerce. Street and traffic flow improvement, more sit down dining (not fast food) and less industrial development. Street and traffic flow should be THE top priority, not building more houses and bringing more people to our city when our current infrastructure can't even support the amount of people we have now. No more new houses! And the next top priority should be to build more schools in order to accommodate the increasing amount of children in our city due to all of the new houses. If I had to choose a third priority, it would be to bring more of a variety of businesses to our city so we can spend our money locally rather than having to shop in nearby cities so frequently. Street improvements ,more police presence and more job opportunities Street planning - traffic flow More sit down restaurants Shopping opportunities street repair Freeway access Police patrol Street repair maintain appearance of areas weeding streets sidewalks pride of community there is none now Street repair Support of local businesses Street repair (Especially Beaumont Ave in front of sports park) Ease of traffic on highland springs and 2nd street marketplace Commercial development outside of 2nd street marketplace Street repair and maintenance, leisure and entertainment opportunities Street repairs Traffic flow improvement Retention of open lands (stop with the housing developments for a bit) Street repairs Transparency Cap residential growth Street repairs and traffic flow Street repaving, Community celebrations Promoting business Streets, traffic, appearance of vacant land Taxes are very high and Mello Roos is never ending, work on giving a break for the senior property owners. The biggest issue with the ongoing construction of new housing and more people moving to Beaumont something must be done to improve the flow of traffic. It's already too congested. Always a mess! The city is unbalanced in design and over crowded on 2nd street with business and traffic. The schools were not planned appropriately and are not placed equitably in the city. We have lost our small town feel and dont have enough room for all the added traffic. The social & economic Infrastructure of the city. No more repetitive businesses. Bridge & road expansions. The street and traffic flow improvements. Freeway improvements Expansion of Police and Fire Stations The streets on Beaumont Ave and Highland springs need to be reevaluated due to highly congested traffic. Also, the parks and recreational areas need to be upgraded or redeveloped. The park South of Seneca Springs has no restroom and it appears that it was never fully completed. This city needs more shaded playgrounds, updated park equipment, swings, splash pads for the kids in the summer. 122 Item 1. The National Community Survey™ - Supplemental Online Survey Report 35 Top 3 needs of Beaumont: 1- The planning of retail centers should be better thought out to include adequate ingress/egress and parking. Always seems like an afterthought. There is not a single parking lot in Beaumont that isn't a disaster. 2- Widen streets in commercial areas. This is part of #1 really. It should be that if you are going to attempt to bring in businesses, cars should be assumed to come with it. 3- Recreation opportunities are non existent for the kids. There should be a community aquatic center that brings all of the different communities together. Right now, Fairway, Sundance, Oak Valley Greens, Solera, etc. are all off on their own. There is no sense of community because there is not a central place to go. Traffic - light, turn lanes, etc. at the border between Beaumont and Banning Keeping out warehouses Improved parking - when you take part of a parking lot to add another store, you make it harder to park because there are more cars in the parking lot but less space available. Traffic , safety and retail development Traffic and freeway access Traffic and freeway access. More variety of businesses. More honesty and transparency from local leaders. Traffic and roadway infrastructure needs a major upgrade. I believe citizens are frustrated paying high property taxes and not seeing any improvements to infrastructure, downtown area, police, fire, and city buildings. Also, the class sizes in Beaumont's schools are way to big. Traffic around shopping areas, street repairs, housing traffic congestion general plan development of the downtown economic recovery Traffic control especially on the other side of the freeway, fixing of residential roads that are actually messed up like Wellwood, California, brookside, grand, Massachusetts, 13th, and Michigan, another high school And middle school. With all the new houses why has this not already been done. Traffic control Highland Springs Ave. Traffic control, speed enforcement and speed bumps, renovate downtown shopping Traffic Control, speeding drivers. Property Crime Homeless, transients Traffic easement/congestion. Employment Variety of store, not only in type but quality Traffic flow Splash pads Freeways expansion Traffic Flow Trail Improvement. Interchange improvement Traffic Flow Widen Highland Springs north of 6th street Add housing when infrastructure is in place first. Traffic is terrible getting to 2and street. Traffic flow Widening streets Fwy on/off ramp & street re-do on Pennsylvania Traffic flow , businesses restaurant, movie theater , Costco , target , places for our kids to go , another Highs school Traffic flow analysis Street repair Beautification projects Traffic flow and responsible growth Traffic flow and street improvements City govt spending of meleroo taxes accountability More social media outreach to citizens Traffic flow around highland springs. New High school Preservation of Beaumonts natural beauty. Traffic flow improvement. Traffic flow improvement; weed abatement; help for homeless; downtown beautification; less homes, more roadwork; repair streets. Traffic flow improvements Road Maintenance Listening to residents Traffic flow improvements - highland springs is terrible and all traffic at the second street shopping center is terrible. Public safety- PD does a great job . I would support more officers for sure. 123 Item 1. The National Community Survey™ - Supplemental Online Survey Report 36 Education - schools are great and keep them that way. I love Beaumont and really don't have much to complain about. And I don't know much about the current city government. Really I mind my own business and have been happy overall Traffic flow improvements incl freeway interchange improvements Amount of homeless people Buses for kids Traffic flow improvements, development of a busy downtown area with stores and restaurants, improvements on athletic facilities. Make the surrounding areas want to come to Beaumont to spend their money Traffic flow improvements, variety of business services, and closer fire station to the Fairway Canyon area. Traffic flow in shopping areas, taking care of the parks in older communities, bringing in new and vibrant businesses (we don't need anymore dollar stores, thrift stores or antique stores). traffic flow on Highland springs Cleaning up the city Doing something about the homeless Traffic flow pattern improvements, less housing construction, another high school! Traffic flow, additional on/off ramps for freeways, and park improvements. Traffic flow, better upscale businesses and restaurants, schools and a community/recreation center in southern Beaumont (south of 10) Traffic flow, business expansion, safety Traffic flow, less housing it's too crowded now Traffic flow, lower taxes and utility fees, more honesty and respect from our city Traffic flow, revitalize downtown, bring in more commercial business and restaurants Traffic flow, safety for residents, tqx money being used properly Traffic flow, schools, safety Traffic flow, street maintenance, no more new houses / take care of the natural environment. Traffic flow, street repairs and get rid of homeless people. Traffic flow. Please, do some to ease the flow on Highland Springs an Beaumont ave. Over the past twenty years, the street planning has not kept up with Home and economic growth! Off ramps look like trash! We pay way too much in taxes for our city to look like trash! It's shouldn't take 25 minutes to get from 8th street to Home Depot! Traffic homeless Traffic in Fairway Canyon and south Highland Springs. Street repair Lowering or leveling property tax Traffic is horrible. The infrastructure should have been done first before putting in,all these homes and should be done first before anymore construction is considered. Traffic is terrible! Need more stops on Oak Valley Pkwy. To slow down traffic! Need overpass at Pennsylvania! Need roads repaired! Need plan for area by Walmart to make traffic flow better , its only going to get worse soon! Traffic movement!!! Street improvement Lower Mello Roos Taxes!!!!! Traffic relief Healthy, cost effective food options More diverse shopping Traffic, improving streets and keeping Beaumont clean and looking like a place you would want to be. Solving the homeless issue Traffic, over population, traffic. Stop building! Traffic, Transparency, Honesty Transparency Hold executive staff accountable Recreational opportunities 124 Item 1. The National Community Survey™ - Supplemental Online Survey Report 37 Transparency in all you do. Police department seems reticent to put out press releases with complete(within policy guidelines) information. Meth dealers, biker clubs and homeless thieves run rampant. Increase and enhance your police department. Transparency with what our taxes are being used for. Efforts to actually reduce taxes and fees instead of finding creative ways to Jack them even higher. A 2 year pause on new construction of more homes to give the city time to build the necessary infrastructure to support more homes. Transportation Air Quality Political Transparency Transportation, traffic, public safety. Truck pollution Traffic congestion Downtown revitalization Variety of retail businesses, additional schools, and more community involved activities very bad street, roadway surfaces. Walking trails Public areas to stroll and window shop or sit and chat Cleaning up downtown area, make it look like old world country downtown with a updated look. We need a fire station in Beaumont. With the expansion of residential homes it is VERY important to built more schools so our children are not in crammed classrooms with >24 students (that's already too many). Last, expand our freeway on/off ramps. What is currently in place does not facilitate the growth in population. We need major repair work on our streets and more on ramps for freeways, this causes a mess in our city. We need more activities. We need the roads to flow more smoothly around Walmart. We need more streets going north and south, besides Pennsylvania and Highland Springs!! We need more businesses for residential needs and wants in the community. More business means more jobs and homeowner retention. Many familes move out because of better opportunities. 2nd we need to get the building department more relaxed on permits. They are restricting many businesses from opening. 3rd is bringing in a variety of businesses that will keep families here. We need more facilities we're kids can learn a sports, art, music to where is doesn't cost families an arm and a leg. Facilities that are about community and NOT PROFITS and where EVERYONE is welcomed not just the selected privileged. We need more st lights on Massachusetts ave. More police activity there also. Free dance/ exercise classes We need retail with culture, not some giant warehouses that are nothing but aesthetic blights. Get rid of the Mello Roos rip-offs. Beaumont needs a city center/downtown (look at Temecula) all we have is sterile big box stores. We need to fix our on and off ramps and the flow of traffic to get to the freeway! We need to increase the restrooms available to students at beaumont high school and keep the restrooms open at all our parks from 6am-10pm! We need a bigger high school! We need to look at the kids growing up here and give them opportunities and places to utilize. As they grow and have a family, their children will benefit. Welcoming Community Activities Expansion of recreation and space to meet the excessive amount of houses in Beaumont More traffic police Women empowerment groups And develop activity centers for teenagers. You need to improve appearance into and exiting Beaumont from the freeways. Needs to have plants, flowers, keep the trees, and keep spraying or mowing the weeds. Not enough times spent doing this. 125 Item 1. National Research Center, Inc. International City/County Management Asssociation 2955 Valmont Road Suite 300 777 North Capitol Street NE Suite 500 Boulder, Colorado 80301 Washington, DC 20002 n-r-c.com • 303-444-7863 icma.org • 800-745-8780 Beaumont , CA Technical Appendices 2020 126 Item 1. The National Community Survey™ © 2001-2020 National Research Center, Inc. The NCS™ is presented by NRC in collaboration with ICMA. NRC is a charter member of the AAPOR Transparency Initiative, providing clear disclosure of our sound and ethical survey research practices. Contents Appendix A: Complete Survey Responses ............................................................................................ 1 Appendix B: Benchmark Comparisons ............................................................................................... 20 Comparison Data .................................................................................................................................... 20 Interpreting the Results ......................................................................................................................... 20 National Benchmark Comparisons ......................................................................................................... 21 Custom Benchmark Comparisons .......................................................................................................... 31 Appendix C: Detailed Survey Methods .............................................................................................. 39 Survey Validity ........................................................................................................................................ 39 Selecting Survey Recipients .................................................................................................................... 40 Survey Administration and Response .................................................................................................... 43 Confidence Intervals ............................................................................................................................... 43 Survey Processing (Data Entry) .............................................................................................................. 44 Survey Data Weighting ........................................................................................................................... 44 Survey Data Analysis and Reporting ...................................................................................................... 45 Appendix D: Survey Materials ........................................................................................................... 47 127 Item 1. The National Community Survey™ - Technical Appendices 1 Appendix A: Complete Survey Responses The following pages contain a complete set of responses to each question on the survey. For questions that included a “don’t know” response option, two tables for that question are provided: the first that excludes the “don’t know” responses, and the second that includes those responses. The percent of respondents giving a particular response is shown followed by the number of respondents (denoted with “N=”). Table 1: Question 1 without "don't know" responses Please rate each of the following aspects of quality of life in Beaumont. Excellent Good Fair Poor Total Beaumont as a place to live 27% N=176 55% N=357 16% N=103 1% N=9 100% N=645 Your neighborhood as a place to live 42% N=272 43% N=280 13% N=82 2% N=10 100% N=645 Beaumont as a place to raise children 31% N=168 51% N=277 16% N=87 3% N=15 100% N=547 Beaumont as a place to work 11% N=48 25% N=107 36% N=159 28% N=121 100% N=435 Beaumont as a place to visit 12% N=70 26% N=157 40% N=242 23% N=138 100% N=607 Beaumont as a place to retire 29% N=172 41% N=245 20% N=121 11% N=65 100% N=603 The overall quality of life in Beaumont 21% N=132 55% N=350 21% N=136 3% N=22 100% N=640 Sense of community 17% N=103 44% N=273 31% N=191 8% N=51 100% N=618 Table 2: Question 1 with "don't know" responses Please rate each of the following aspects of quality of life in Beaumont. Excellent Good Fair Poor Don't know Total Beaumont as a place to live 27% N=176 55% N=357 16% N=103 1% N=9 0% N=2 100% N=647 Your neighborhood as a place to live 42% N=272 43% N=280 13% N=82 2% N=10 0% N=1 100% N=646 Beaumont as a place to raise children 26% N=168 43% N=277 14% N=87 2% N=15 14% N=92 100% N=639 Beaumont as a place to work 7% N=48 17% N=107 25% N=159 19% N=121 32% N=206 100% N=641 Beaumont as a place to visit 11% N=70 25% N=157 38% N=242 22% N=138 5% N=32 100% N=639 Beaumont as a place to retire 27% N=172 38% N=245 19% N=121 10% N=65 6% N=41 100% N=644 The overall quality of life in Beaumont 21% N=132 54% N=350 21% N=136 3% N=22 1% N=3 100% N=643 Sense of community 16% N=103 42% N=273 30% N=191 8% N=51 4% N=28 100% N=646 128 Item 1. The National Community Survey™ - Technical Appendices 2 Table 3: Question 2 without "don't know" responses Please rate each of the following characteristics as they relate to Beaumont as a whole. Excellent Good Fair Poor Total Overall economic health of Beaumont 7% N=43 39% N=227 38% N=220 15% N=87 100% N=577 Overall quality of the transportation system (auto, bicycle, foot, bus) in Beaumont 8% N=44 34% N=198 39% N=221 19% N=110 100% N=574 Overall design or layout of Beaumont’s residential and commercial areas (e.g., homes, buildings, streets, parks, etc.) 8% N=49 35% N=226 32% N=208 25% N=158 100% N=640 Overall quality of the utility infrastructure in Beaumont (water, sewer, storm water, electric/gas) 11% N=70 43% N=269 31% N=193 15% N=93 100% N=626 Overall feeling of safety in Beaumont 17% N=106 50% N=320 28% N=179 5% N=35 100% N=640 Overall quality of natural environment in Beaumont 20% N=123 47% N=294 27% N=169 6% N=40 100% N=626 Overall quality of the parks and recreation opportunities 17% N=107 46% N=280 29% N=177 8% N=50 100% N=614 Overall health and wellness opportunities in Beaumont 12% N=70 36% N=211 38% N=224 14% N=81 100% N=587 Overall opportunities for education, culture and the arts 8% N=44 24% N=140 41% N=235 27% N=154 100% N=572 Residents’ connection and engagement with their community 8% N=45 37% N=214 42% N=238 13% N=75 100% N=571 Table 4: Question 2 with "don't know" responses Please rate each of the following characteristics as they relate to Beaumont as a whole. Excellent Good Fair Poor Don't know Total Overall economic health of Beaumont 7% N=43 35% N=227 34% N=220 13% N=87 10% N=67 100% N=644 Overall quality of the transportation system (auto, bicycle, foot, bus) in Beaumont 7% N=44 31% N=198 34% N=221 17% N=110 11% N=71 100% N=645 Overall design or layout of Beaumont’s residential and commercial areas (e.g., homes, buildings, streets, parks, etc.) 8% N=49 35% N=226 32% N=208 24% N=158 1% N=4 100% N=644 Overall quality of the utility infrastructure in Beaumont (water, sewer, storm water, electric/gas) 11% N=70 42% N=269 30% N=193 14% N=93 3% N=22 100% N=647 Overall feeling of safety in Beaumont 16% N=106 49% N=320 28% N=179 5% N=35 1% N=6 100% N=647 Overall quality of natural environment in Beaumont 19% N=123 46% N=294 26% N=169 6% N=40 3% N=18 100% N=645 Overall quality of the parks and recreation opportunities 17% N=107 43% N=280 27% N=177 8% N=50 5% N=33 100% N=647 Overall health and wellness opportunities in Beaumont 11% N=70 33% N=211 35% N=224 13% N=81 9% N=55 100% N=642 129 Item 1. The National Community Survey™ - Technical Appendices 3 Please rate each of the following characteristics as they relate to Beaumont as a whole. Excellent Good Fair Poor Don't know Total Overall opportunities for education, culture and the arts 7% N=44 22% N=140 36% N=235 24% N=154 11% N=73 100% N=645 Residents’ connection and engagement with their community 7% N=45 34% N=214 37% N=238 12% N=75 10% N=63 100% N=635 Table 5: Question 3 without "don't know" responses Please indicate how likely or unlikely you are to do each of the following. Very likely Somewhat likely Somewhat unlikely Very unlikely Total Recommend living in Beaumont to someone who asks 41% N=262 44% N=278 8% N=54 7% N=43 100% N=638 Remain in Beaumont for the next five years 57% N=353 28% N=173 8% N=52 7% N=44 100% N=622 Table 6: Question 3 with "don't know" responses Please indicate how likely or unlikely you are to do each of the following. Very likely Somewhat likely Somewhat unlikely Very unlikely Don't know Total Recommend living in Beaumont to someone who asks 41% N=262 43% N=278 8% N=54 7% N=43 1% N=5 100% N=643 Remain in Beaumont for the next five years 55% N=353 27% N=173 8% N=52 7% N=44 3% N=18 100% N=641 Table 7: Question 4 without "don't know" responses Please rate how safe or unsafe you feel: Very safe Somewhat safe Neither safe nor unsafe Somewhat unsafe Very unsafe Total In your neighborhood during the day 65% N=424 29% N=187 3% N=22 2% N=12 0% N=3 100% N=648 In Beaumont's downtown/commercial area during the day 31% N=193 47% N=291 14% N=88 7% N=45 1% N=3 100% N=621 From property crime 22% N=142 43% N=273 16% N=104 17% N=107 2% N=10 100% N=637 From violent crime 37% N=237 37% N=235 15% N=94 10% N=62 1% N=5 100% N=632 From fire, flood or other natural disaster 34% N=217 45% N=289 15% N=97 4% N=25 1% N=9 100% N=637 Table 8: Question 4 with "don't know" responses Please rate how safe or unsafe you feel: Very safe Somewhat safe Neither safe nor unsafe Somewhat unsafe Very unsafe Don't know Total In your neighborhood during the day 65% N=424 29% N=187 3% N=22 2% N=12 0% N=3 0% N=1 100% N=648 In Beaumont's downtown/commercial area during the day 30% N=193 45% N=291 14% N=88 7% N=45 0% N=3 4% N=25 100% N=646 130 Item 1. The National Community Survey™ - Technical Appendices 4 Please rate how safe or unsafe you feel: Very safe Somewhat safe Neither safe nor unsafe Somewhat unsafe Very unsafe Don't know Total From property crime 22% N=142 42% N=273 16% N=104 17% N=107 2% N=10 1% N=9 100% N=647 From violent crime 37% N=237 36% N=235 14% N=94 10% N=62 1% N=5 2% N=15 100% N=648 From fire, flood or other natural disaster 33% N=217 45% N=289 15% N=97 4% N=25 1% N=9 2% N=12 100% N=648 Table 9: Question 5 without "don't know" responses Please rate the job you feel the Beaumont community does at each of the following. Excellent Good Fair Poor Total Making all residents feel welcome 19% N=109 48% N=277 24% N=140 9% N=52 100% N=578 Attracting people from diverse backgrounds 24% N=133 39% N=215 27% N=147 9% N=51 100% N=546 Valuing/respecting residents from diverse backgrounds 22% N=119 42% N=224 26% N=137 10% N=54 100% N=534 Taking care of vulnerable residents (elderly, disabled, homeless, etc.) 19% N=90 40% N=192 22% N=109 19% N=95 100% N=486 Table 10: Question 5 with "don't know" responses Please rate the job you feel the Beaumont community does at each of the following. Excellent Good Fair Poor Don't know Total Making all residents feel welcome 17% N=109 43% N=277 22% N=140 8% N=52 11% N=68 100% N=646 Attracting people from diverse backgrounds 21% N=133 33% N=215 23% N=147 8% N=51 15% N=97 100% N=644 Valuing/respecting residents from diverse backgrounds 18% N=119 35% N=224 21% N=137 8% N=54 17% N=109 100% N=643 Taking care of vulnerable residents (elderly, disabled, homeless, etc.) 14% N=90 30% N=192 17% N=109 15% N=95 25% N=159 100% N=645 Table 11: Question 6 without "don't know" responses Please rate each of the following characteristics as they relate to Beaumont as a whole. Excellent Good Fair Poor Total Overall quality of business and service establishments in Beaumont 14% N=90 46% N=296 31% N=198 9% N=54 100% N=638 Variety of business and service establishments in Beaumont 9% N=61 37% N=236 33% N=214 20% N=131 100% N=643 Vibrancy of downtown/commercial area 5% N=34 24% N=148 38% N=238 33% N=206 100% N=627 Employment opportunities 4% N=19 20% N=90 39% N=179 37% N=171 100% N=458 Shopping opportunities 9% N=58 28% N=183 41% N=266 21% N=136 100% N=643 131 Item 1. The National Community Survey™ - Technical Appendices 5 Please rate each of the following characteristics as they relate to Beaumont as a whole. Excellent Good Fair Poor Total Cost of living in Beaumont 6% N=37 29% N=183 48% N=309 18% N=113 100% N=642 Overall image or reputation of Beaumont 9% N=59 44% N=282 36% N=227 11% N=67 100% N=635 Table 12: Question 6 with "don't know" responses Please rate each of the following characteristics as they relate to Beaumont as a whole. Excellent Good Fair Poor Don't know Total Overall quality of business and service establishments in Beaumont 14% N=90 46% N=296 31% N=198 8% N=54 1% N=8 100% N=646 Variety of business and service establishments in Beaumont 9% N=61 37% N=236 33% N=214 20% N=131 1% N=4 100% N=647 Vibrancy of downtown/commercial area 5% N=34 23% N=148 37% N=238 32% N=206 3% N=17 100% N=644 Employment opportunities 3% N=19 14% N=90 28% N=179 26% N=171 29% N=187 100% N=645 Shopping opportunities 9% N=58 28% N=183 41% N=266 21% N=136 1% N=4 100% N=647 Cost of living in Beaumont 6% N=37 28% N=183 48% N=309 18% N=113 1% N=3 100% N=645 Overall image or reputation of Beaumont 9% N=59 44% N=282 35% N=227 10% N=67 2% N=11 100% N=646 Table 13: Question 7 without "don't know" responses Please rate each of the following characteristics as they relate to Beaumont as a whole. Excellent Good Fair Poor Total Traffic flow on major streets 5% N=31 19% N=121 29% N=183 48% N=304 100% N=639 Ease of public parking 9% N=54 40% N=247 36% N=223 15% N=96 100% N=620 Ease of travel by car in Beaumont 11% N=70 35% N=216 33% N=207 21% N=131 100% N=624 Ease of travel by public transportation in Beaumont 7% N=24 33% N=105 34% N=108 25% N=79 100% N=316 Ease of travel by bicycle in Beaumont 11% N=45 42% N=181 30% N=127 18% N=77 100% N=430 Ease of walking in Beaumont 15% N=91 41% N=244 30% N=177 13% N=79 100% N=591 Well-planned residential growth 7% N=42 29% N=177 31% N=187 33% N=201 100% N=606 Well-planned commercial growth 5% N=30 31% N=178 32% N=184 32% N=188 100% N=580 Well-designed neighborhoods 10% N=64 46% N=286 32% N=200 11% N=70 100% N=621 Preservation of the historical or cultural character of the community 7% N=36 34% N=168 37% N=182 21% N=104 100% N=490 132 Item 1. The National Community Survey™ - Technical Appendices 6 Please rate each of the following characteristics as they relate to Beaumont as a whole. Excellent Good Fair Poor Total Public places where people want to spend time 6% N=35 25% N=148 40% N=239 29% N=174 100% N=597 Variety of housing options 9% N=53 44% N=259 35% N=208 12% N=73 100% N=594 Availability of affordable quality housing 9% N=53 31% N=177 40% N=229 21% N=119 100% N=577 Overall quality of new development in Beaumont 11% N=64 48% N=290 30% N=185 12% N=70 100% N=609 Overall appearance of Beaumont 10% N=63 42% N=268 35% N=225 13% N=81 100% N=637 Cleanliness of Beaumont 11% N=73 42% N=268 34% N=215 13% N=83 100% N=639 Air quality 23% N=144 48% N=304 23% N=148 5% N=34 100% N=630 Availability of paths and walking trails 13% N=75 37% N=214 33% N=192 17% N=100 100% N=581 Fitness opportunities (including exercise classes and paths or trails, etc.) 9% N=51 32% N=188 32% N=187 26% N=153 100% N=578 Recreational opportunities 8% N=46 28% N=158 42% N=240 21% N=121 100% N=565 Availability of affordable quality food 14% N=91 41% N=259 32% N=203 12% N=75 100% N=628 Availability of affordable quality health care 11% N=57 37% N=201 35% N=186 17% N=94 100% N=537 Availability of preventive health services 11% N=57 35% N=181 33% N=170 20% N=104 100% N=512 Availability of affordable quality mental health care 6% N=21 27% N=97 35% N=126 33% N=120 100% N=365 Opportunities to attend cultural/arts/music activities 5% N=26 20% N=108 40% N=217 35% N=193 100% N=543 Community support for the Arts 4% N=16 23% N=99 38% N=168 36% N=157 100% N=440 Availability of affordable quality childcare/preschool 6% N=19 32% N=96 32% N=98 30% N=90 100% N=303 K-12 education 18% N=84 47% N=216 26% N=120 10% N=44 100% N=464 Adult educational opportunities 8% N=27 33% N=118 39% N=138 20% N=70 100% N=354 Sense of civic/community pride 6% N=32 39% N=206 41% N=219 14% N=77 100% N=535 Neighborliness of residents in Beaumont 12% N=71 47% N=285 34% N=204 7% N=44 100% N=604 Opportunities to participate in social events and activities 8% N=42 36% N=199 43% N=242 13% N=74 100% N=556 Opportunities to attend special events and festivals 8% N=46 39% N=223 42% N=243 11% N=66 100% N=578 Opportunities to volunteer 8% N=35 44% N=180 34% N=141 14% N=57 100% N=413 Opportunities to participate in community matters 9% N=40 38% N=169 40% N=177 13% N=60 100% N=446 133 Item 1. The National Community Survey™ - Technical Appendices 7 Table 14: Question 7 with "don't know" responses Please rate each of the following characteristics as they relate to Beaumont as a whole. Excellent Good Fair Poor Don't know Total Traffic flow on major streets 5% N=31 19% N=121 28% N=183 47% N=304 0% N=3 100% N=642 Ease of public parking 8% N=54 39% N=247 35% N=223 15% N=96 3% N=20 100% N=640 Ease of travel by car in Beaumont 11% N=70 34% N=216 32% N=207 21% N=131 2% N=14 100% N=638 Ease of travel by public transportation in Beaumont 4% N=24 17% N=105 17% N=108 13% N=79 50% N=319 100% N=635 Ease of travel by bicycle in Beaumont 7% N=45 28% N=181 20% N=127 12% N=77 32% N=206 100% N=636 Ease of walking in Beaumont 14% N=91 38% N=244 28% N=177 13% N=79 7% N=44 100% N=635 Well-planned residential growth 7% N=42 28% N=177 29% N=187 32% N=201 5% N=31 100% N=637 Well-planned commercial growth 5% N=30 28% N=178 29% N=184 30% N=188 9% N=57 100% N=637 Well-designed neighborhoods 10% N=64 45% N=286 32% N=200 11% N=70 2% N=14 100% N=635 Preservation of the historical or cultural character of the community 6% N=36 27% N=168 29% N=182 16% N=104 23% N=144 100% N=634 Public places where people want to spend time 6% N=35 23% N=148 38% N=239 27% N=174 6% N=41 100% N=638 Variety of housing options 8% N=53 41% N=259 33% N=208 12% N=73 7% N=42 100% N=636 Availability of affordable quality housing 8% N=53 28% N=177 36% N=229 19% N=119 10% N=61 100% N=639 Overall quality of new development in Beaumont 10% N=64 46% N=290 29% N=185 11% N=70 4% N=24 100% N=633 Overall appearance of Beaumont 10% N=63 42% N=268 35% N=225 13% N=81 0% N=2 100% N=639 Cleanliness of Beaumont 11% N=73 42% N=268 34% N=215 13% N=83 0% N=1 100% N=640 Air quality 23% N=144 48% N=304 23% N=148 5% N=34 1% N=7 100% N=638 Availability of paths and walking trails 12% N=75 34% N=214 30% N=192 16% N=100 8% N=52 100% N=632 Fitness opportunities (including exercise classes and paths or trails, etc.) 8% N=51 29% N=188 29% N=187 24% N=153 9% N=60 100% N=638 Recreational opportunities 7% N=46 25% N=158 38% N=240 19% N=121 11% N=71 100% N=636 Availability of affordable quality food 14% N=91 41% N=259 32% N=203 12% N=75 2% N=10 100% N=639 Availability of affordable quality health care 9% N=57 32% N=201 29% N=186 15% N=94 16% N=100 100% N=638 Availability of preventive health services 9% N=57 29% N=181 27% N=170 16% N=104 20% N=124 100% N=636 134 Item 1. The National Community Survey™ - Technical Appendices 8 Please rate each of the following characteristics as they relate to Beaumont as a whole. Excellent Good Fair Poor Don't know Total Availability of affordable quality mental health care 3% N=21 15% N=97 20% N=126 19% N=120 43% N=270 100% N=635 Opportunities to attend cultural/arts/music activities 4% N=26 17% N=108 34% N=217 30% N=193 14% N=90 100% N=633 Community support for the Arts 3% N=16 16% N=99 27% N=168 25% N=157 30% N=190 100% N=630 Availability of affordable quality childcare/preschool 3% N=19 15% N=96 16% N=98 14% N=90 52% N=327 100% N=631 K-12 education 13% N=84 34% N=216 19% N=120 7% N=44 27% N=169 100% N=633 Adult educational opportunities 4% N=27 19% N=118 22% N=138 11% N=70 44% N=278 100% N=631 Sense of civic/community pride 5% N=32 33% N=206 35% N=219 12% N=77 15% N=95 100% N=630 Neighborliness of residents in Beaumont 11% N=71 45% N=285 32% N=204 7% N=44 5% N=30 100% N=634 Opportunities to participate in social events and activities 7% N=42 31% N=199 38% N=242 12% N=74 12% N=78 100% N=635 Opportunities to attend special events and festivals 7% N=46 35% N=223 39% N=243 10% N=66 8% N=53 100% N=630 Opportunities to volunteer 5% N=35 28% N=180 22% N=141 9% N=57 35% N=221 100% N=634 Opportunities to participate in community matters 6% N=40 27% N=169 28% N=177 10% N=60 29% N=182 100% N=628 Table 15: Question 8 Please indicate whether or not you have done each of the following in the last 12 months. No Yes Total Contacted the City of Beaumont (in-person, phone, email or web) for help or information 53% N=337 47% N=297 100% N=634 Contacted Beaumont elected officials (in-person, phone, email or web) to express your opinion 89% N=566 11% N=68 100% N=634 Attended a local public meeting (of local elected officials like City Council or County Commissioners, advisory boards, town halls, HOA, neighborhood watch, etc.) 78% N=498 22% N=137 100% N=635 Watched (online or on television) a local public meeting 78% N=496 22% N=137 100% N=633 Volunteered your time to some group/activity in Beaumont 72% N=459 28% N=174 100% N=633 Campaigned or advocated for a local issue, cause or candidate 87% N=555 13% N=80 100% N=635 Voted in your most recent local election 34% N=216 66% N=418 100% N=634 Used bus, rail, subway or other public transportation instead of driving 83% N=523 17% N=107 100% N=630 Carpooled with other adults or children instead of driving alone 48% N=304 52% N=331 100% N=635 Walked or biked instead of driving 45% N=285 55% N=351 100% N=636 135 Item 1. The National Community Survey™ - Technical Appendices 9 Table 16: Question 9 without "don't know" responses Please rate the quality of each of the following services in Beaumont. Excellent Good Fair Poor Total Public information services 10% N=50 46% N=228 35% N=175 9% N=44 100% N=497 Economic development 6% N=31 44% N=221 35% N=176 16% N=80 100% N=508 Traffic enforcement 8% N=45 38% N=214 32% N=177 22% N=124 100% N=559 Traffic signal timing 7% N=44 33% N=200 32% N=195 28% N=170 100% N=608 Street repair 5% N=31 18% N=109 31% N=193 46% N=282 100% N=614 Street cleaning 10% N=58 35% N=208 38% N=227 18% N=105 100% N=598 Street lighting 9% N=53 29% N=178 34% N=210 28% N=175 100% N=617 Sidewalk maintenance 8% N=48 33% N=191 32% N=185 26% N=149 100% N=574 Bus or transit services 12% N=36 38% N=112 34% N=101 16% N=48 100% N=297 Land use, planning and zoning 5% N=26 23% N=111 41% N=201 30% N=147 100% N=485 Code enforcement (weeds, abandoned buildings, etc.) 8% N=41 24% N=128 38% N=201 30% N=162 100% N=532 Affordable high-speed internet access 13% N=71 33% N=181 35% N=190 20% N=109 100% N=551 Garbage collection 30% N=184 51% N=316 15% N=92 5% N=28 100% N=620 Drinking water 18% N=108 42% N=247 29% N=170 10% N=61 100% N=586 Sewer services 22% N=129 50% N=299 21% N=126 7% N=39 100% N=594 Storm water management (storm drainage, etc.) 16% N=90 41% N=237 31% N=177 13% N=73 100% N=577 Power (electric and/or gas) utility 25% N=153 52% N=317 19% N=115 5% N=28 100% N=614 Utility billing 19% N=113 49% N=297 22% N=135 10% N=63 100% N=608 Police/Sheriff services 32% N=182 42% N=243 21% N=122 5% N=27 100% N=574 Crime prevention 17% N=93 45% N=243 30% N=163 8% N=43 100% N=542 Animal control 20% N=95 45% N=218 26% N=124 9% N=45 100% N=482 Ambulance or emergency medical services 29% N=135 51% N=238 17% N=81 3% N=14 100% N=468 Fire services 33% N=166 45% N=222 18% N=88 4% N=21 100% N=497 Fire prevention and education 19% N=75 46% N=183 27% N=105 8% N=32 100% N=394 Emergency preparedness (services that prepare the community for natural disasters or other emergency situations) 13% N=54 38% N=154 26% N=106 23% N=93 100% N=407 136 Item 1. The National Community Survey™ - Technical Appendices 10 Please rate the quality of each of the following services in Beaumont. Excellent Good Fair Poor Total Preservation of natural areas (open space and greenbelts) 11% N=53 37% N=184 34% N=166 18% N=90 100% N=493 Beaumont open space 11% N=61 34% N=188 38% N=208 16% N=88 100% N=544 Recycling 12% N=69 38% N=211 30% N=168 20% N=111 100% N=560 Yard waste pick-up 19% N=105 50% N=273 23% N=127 7% N=40 100% N=545 City parks 18% N=103 43% N=254 29% N=169 10% N=60 100% N=587 Recreation programs or classes 10% N=39 40% N=160 31% N=125 19% N=78 100% N=403 Recreation centers or facilities 11% N=48 39% N=172 35% N=153 15% N=64 100% N=438 Health services 8% N=36 43% N=196 36% N=161 13% N=60 100% N=454 Public library services 25% N=118 43% N=205 25% N=116 7% N=32 100% N=471 Overall customer service by Beaumont employees (police, receptionists, planners, etc.) 23% N=122 44% N=239 26% N=142 7% N=39 100% N=542 Table 17: Question 9 with "don't know" responses Please rate the quality of each of the following services in Beaumont. Excellent Good Fair Poor Don't know Total Public information services 8% N=50 37% N=228 28% N=175 7% N=44 20% N=126 100% N=624 Economic development 5% N=31 35% N=221 28% N=176 13% N=80 19% N=116 100% N=624 Traffic enforcement 7% N=45 34% N=214 29% N=177 20% N=124 10% N=61 100% N=620 Traffic signal timing 7% N=44 32% N=200 31% N=195 27% N=170 2% N=16 100% N=623 Street repair 5% N=31 17% N=109 31% N=193 45% N=282 2% N=14 100% N=629 Street cleaning 9% N=58 33% N=208 36% N=227 17% N=105 4% N=25 100% N=623 Street lighting 8% N=53 29% N=178 34% N=210 28% N=175 1% N=9 100% N=626 Sidewalk maintenance 8% N=48 31% N=191 30% N=185 24% N=149 8% N=49 100% N=624 Bus or transit services 6% N=36 18% N=112 16% N=101 8% N=48 52% N=325 100% N=622 Land use, planning and zoning 4% N=26 18% N=111 32% N=201 24% N=147 23% N=141 100% N=625 Code enforcement (weeds, abandoned buildings, etc.) 7% N=41 20% N=128 32% N=201 26% N=162 15% N=92 100% N=624 Affordable high-speed internet access 12% N=71 29% N=181 31% N=190 18% N=109 10% N=64 100% N=616 137 Item 1. The National Community Survey™ - Technical Appendices 11 Please rate the quality of each of the following services in Beaumont. Excellent Good Fair Poor Don't know Total Garbage collection 30% N=184 51% N=316 15% N=92 5% N=28 0% N=3 100% N=623 Drinking water 17% N=108 40% N=247 27% N=170 10% N=61 6% N=35 100% N=620 Sewer services 21% N=129 48% N=299 20% N=126 6% N=39 5% N=28 100% N=622 Storm water management (storm drainage, etc.) 14% N=90 38% N=237 28% N=177 12% N=73 7% N=45 100% N=622 Power (electric and/or gas) utility 24% N=153 51% N=317 18% N=115 4% N=28 2% N=14 100% N=627 Utility billing 18% N=113 48% N=297 22% N=135 10% N=63 3% N=16 100% N=625 Police/Sheriff services 29% N=182 39% N=243 19% N=122 4% N=27 8% N=52 100% N=627 Crime prevention 15% N=93 39% N=243 26% N=163 7% N=43 13% N=84 100% N=626 Animal control 15% N=95 35% N=218 20% N=124 7% N=45 23% N=146 100% N=628 Ambulance or emergency medical services 22% N=135 38% N=238 13% N=81 2% N=14 25% N=158 100% N=626 Fire services 26% N=166 35% N=222 14% N=88 3% N=21 21% N=130 100% N=628 Fire prevention and education 12% N=75 29% N=183 17% N=105 5% N=32 36% N=227 100% N=621 Emergency preparedness (services that prepare the community for natural disasters or other emergency situations) 9% N=54 25% N=154 17% N=106 15% N=93 35% N=217 100% N=624 Preservation of natural areas (open space and greenbelts) 9% N=53 30% N=184 27% N=166 15% N=90 20% N=120 100% N=614 Beaumont open space 10% N=61 30% N=188 33% N=208 14% N=88 13% N=79 100% N=623 Recycling 11% N=69 34% N=211 27% N=168 18% N=111 9% N=59 100% N=618 Yard waste pick-up 17% N=105 44% N=273 20% N=127 6% N=40 13% N=81 100% N=626 City parks 17% N=103 41% N=254 27% N=169 10% N=60 6% N=38 100% N=625 Recreation programs or classes 6% N=39 26% N=160 20% N=125 13% N=78 35% N=221 100% N=624 Recreation centers or facilities 8% N=48 28% N=172 25% N=153 10% N=64 30% N=185 100% N=623 Health services 6% N=36 31% N=196 26% N=161 10% N=60 27% N=171 100% N=625 Public library services 19% N=118 33% N=205 19% N=116 5% N=32 24% N=149 100% N=620 Overall customer service by Beaumont employees (police, receptionists, planners, etc.) 20% N=122 39% N=239 23% N=142 6% N=39 12% N=76 100% N=619 138 Item 1. The National Community Survey™ - Technical Appendices 12 Table 18: Question 10 without "don't know" responses Please rate the following categories of Beaumont government performance. Excellent Good Fair Poor Total The value of services for the taxes paid to Beaumont 4% N=23 22% N=122 33% N=183 41% N=228 100% N=556 The overall direction that Beaumont is taking 6% N=35 33% N=185 42% N=230 19% N=104 100% N=555 The job Beaumont government does at welcoming resident involvement 6% N=25 28% N=128 41% N=188 25% N=113 100% N=453 Overall confidence in Beaumont government 4% N=20 20% N=110 41% N=227 36% N=198 100% N=555 Generally acting in the best interest of the community 4% N=23 26% N=144 42% N=228 28% N=151 100% N=545 Being honest 5% N=23 24% N=113 37% N=178 34% N=163 100% N=477 Being open and transparent to the public 5% N=22 25% N=123 36% N=178 34% N=166 100% N=489 Informing residents about issues facing the community 5% N=25 26% N=138 33% N=176 35% N=186 100% N=525 Treating all residents fairly 7% N=31 36% N=164 38% N=173 19% N=87 100% N=455 Treating residents with respect 8% N=40 40% N=194 38% N=184 13% N=65 100% N=483 Table 19: Question 10 with "don't know" responses Please rate the following categories of Beaumont government performance. Excellent Good Fair Poor Don't know Total The value of services for the taxes paid to Beaumont 4% N=23 20% N=122 29% N=183 37% N=228 10% N=65 100% N=621 The overall direction that Beaumont is taking 6% N=35 30% N=185 37% N=230 17% N=104 11% N=65 100% N=620 The job Beaumont government does at welcoming resident involvement 4% N=25 21% N=128 30% N=188 18% N=113 27% N=166 100% N=620 Overall confidence in Beaumont government 3% N=20 18% N=110 37% N=227 32% N=198 10% N=63 100% N=618 Generally acting in the best interest of the community 4% N=23 23% N=144 37% N=228 24% N=151 12% N=73 100% N=618 Being honest 4% N=23 18% N=113 29% N=178 26% N=163 23% N=141 100% N=618 Being open and transparent to the public 4% N=22 20% N=123 29% N=178 27% N=166 21% N=129 100% N=618 Informing residents about issues facing the community 4% N=25 22% N=138 28% N=176 30% N=186 15% N=95 100% N=620 Treating all residents fairly 5% N=31 26% N=164 28% N=173 14% N=87 27% N=165 100% N=620 Treating residents with respect 6% N=40 31% N=194 30% N=184 10% N=65 22% N=137 100% N=620 139 Item 1. The National Community Survey™ - Technical Appendices 13 Table 20: Question 11 without "don't know" responses Overall, how would you rate the quality of the services provided by each of the following? Excellent Good Fair Poor Total The City of Beaumont 9% N=54 43% N=259 34% N=207 14% N=83 100% N=603 The Federal Government 5% N=29 29% N=162 42% N=236 23% N=130 100% N=558 Table 21: Question 11 with "don't know" responses Overall, how would you rate the quality of the services provided by each of the following? Excellent Good Fair Poor Don't know Total The City of Beaumont 9% N=54 41% N=259 33% N=207 13% N=83 5% N=30 100% N=633 The Federal Government 5% N=29 26% N=162 38% N=236 21% N=130 11% N=67 100% N=625 Table 22: Question 12 Please rate how important, if at all, you think it is for the Beaumont community to focus on each of the following in the coming two years. Essential Very important Somewhat important Not at all important Total Overall economic health of Beaumont 51% N=323 41% N=262 7% N=45 0% N=1 100% N=632 Overall quality of the transportation system (auto, bicycle, foot, bus) in Beaumont 31% N=192 47% N=295 20% N=126 2% N=14 100% N=627 Overall design or layout of Beaumont’s residential and commercial areas (e.g., homes, buildings, streets, parks, etc.) 45% N=286 41% N=257 13% N=79 1% N=8 100% N=629 Overall quality of the utility infrastructure in Beaumont (water, sewer, storm water, electric/gas) 47% N=296 41% N=261 10% N=66 1% N=6 100% N=629 Overall feeling of safety in Beaumont 61% N=380 33% N=206 6% N=39 0% N=0 100% N=625 Overall quality of natural environment in Beaumont 38% N=236 44% N=273 18% N=110 1% N=8 100% N=628 Overall quality of the parks and recreation opportunities 34% N=213 48% N=305 17% N=109 0% N=3 100% N=630 Overall health and wellness opportunities in Beaumont 38% N=235 45% N=283 15% N=93 2% N=13 100% N=624 Overall opportunities for education, culture and the arts 36% N=226 42% N=266 20% N=124 2% N=14 100% N=629 Residents’ connection and engagement with their community 24% N=153 41% N=258 32% N=199 3% N=16 100% N=626 140 Item 1. The National Community Survey™ - Technical Appendices 14 Table 23: Question 13 Please indicate how much of a source, if at all, you consider each of the following to be for obtaining information about the City government and its activities, events and services: Major source Minor source Not a source Total Local newspaper 36% N=225 38% N=235 27% N=166 100% N=625 City website (BeaumontCA.gov) 57% N=360 31% N=194 12% N=74 100% N=627 City Manager’s monthly email report 24% N=146 37% N=227 40% N=248 100% N=621 Word-of-mouth 32% N=202 45% N=279 23% N=144 100% N=625 City Council meetings 31% N=190 40% N=248 30% N=184 100% N=622 Talking with City officials 27% N=166 40% N=249 33% N=206 100% N=621 City social media accounts (Facebook, Nextdoor, Instagram, Twitter, YouTube) 57% N=356 26% N=162 17% N=103 100% N=621 Visiting City Hall or the CRC (Community Recreation Center) 24% N=151 42% N=258 34% N=210 100% N=619 Table 24: Question 14 Please rate how important, if at all, you think it is for the City to invest resources in each of the following capital projects over the next five years: Essential Very important Somewhat important Not at all important Total Enhancements to the municipal pool (splash pad, slides, locker room renovations, etc.) 18% N=115 29% N=181 38% N=235 15% N=94 100% N=626 Downtown revitalization and City Hall Plaza/Event Center 23% N=143 34% N=215 33% N=206 10% N=62 100% N=626 Hiking and biking trails system (expansion, signage, etc.) 27% N=171 40% N=250 27% N=171 5% N=31 100% N=624 Expansion of public safety facilities (new Police Department/sub-station additional Fire Stations, etc.) 43% N=270 33% N=209 19% N=116 5% N=32 100% N=627 Freeway interchange improvements 63% N=402 25% N=159 9% N=60 2% N=13 100% N=634 Park & community center improvements (shade structures, inclusive playground, fitness equipment, etc.) 30% N=192 37% N=233 28% N=179 4% N=27 100% N=630 Upgrade and expansion of athletic/sport facilities 22% N=140 35% N=220 34% N=211 8% N=52 100% N=623 Local street & traffic flow improvements 70% N=444 24% N=149 5% N=34 1% N=6 100% N=633 141 Item 1. The National Community Survey™ - Technical Appendices 15 Table 25: Question D1 without "don't know" responses Thinking about a typical week, how many times do you: Several times a day Once a day A few times a week Every few weeks Less often or never Total Access the internet from your home using a computer, laptop or tablet computer 80% N=493 7% N=41 5% N=31 3% N=17 5% N=32 100% N=615 Access the internet from your cell phone 83% N=507 5% N=31 4% N=22 1% N=8 7% N=45 100% N=615 Visit social media sites such as Facebook, Twitter, WhatsApp, etc. 62% N=372 11% N=66 7% N=41 3% N=17 18% N=107 100% N=604 Use or check email 73% N=455 17% N=108 4% N=25 1% N=5 4% N=26 100% N=620 Share your opinions online 16% N=95 6% N=37 14% N=80 13% N=80 51% N=301 100% N=593 Shop online 22% N=136 5% N=31 31% N=193 27% N=169 14% N=89 100% N=618 Table 26: Question D1 with "don't know" responses Thinking about a typical week, how many times do you: Several times a day Once a day A few times a week Every few weeks Less often or never Don't know Total Access the internet from your home using a computer, laptop or tablet computer 79% N=493 7% N=41 5% N=31 3% N=17 5% N=32 2% N=11 100% N=626 Access the internet from your cell phone 82% N=507 5% N=31 4% N=22 1% N=8 7% N=45 1% N=7 100% N=621 Visit social media sites such as Facebook, Twitter, WhatsApp, etc. 60% N=372 11% N=66 7% N=41 3% N=17 17% N=107 2% N=12 100% N=616 Use or check email 73% N=455 17% N=108 4% N=25 1% N=5 4% N=26 1% N=5 100% N=625 Share your opinions online 15% N=95 6% N=37 13% N=80 13% N=80 49% N=301 4% N=26 100% N=619 Shop online 22% N=136 5% N=31 31% N=193 27% N=169 14% N=89 1% N=7 100% N=625 142 Item 1. The National Community Survey™ - Technical Appendices 16 Table 27: Question D2 Would you say that in general your health is: Percent Number Excellent 27% N=169 Very good 37% N=230 Good 30% N=187 Fair 6% N=36 Poor 1% N=5 Total 100% N=628 Table 28: Question D3 What impact, if any, do you think the economy will have on your family income in the next 6 months? Do you think the impact will be: Percent Number Very positive 9% N=53 Somewhat positive 15% N=96 Neutral 46% N=287 Somewhat negative 21% N=134 Very negative 9% N=55 Total 100% N=625 Table 29: Question D4 How many years have you lived in Beaumont? Percent Number Less than 2 years 12% N=75 2 to 5 years 23% N=146 6 to 10 years 20% N=124 11 to 20 years 29% N=180 More than 20 years 17% N=105 Total 100% N=630 143 Item 1. The National Community Survey™ - Technical Appendices 17 Table 30: Question D5 Which best describes the building you live in? Percent Number One family house detached from any other houses 86% N=550 Building with two or more homes (duplex, townhome, apartment or condominium) 10% N=61 Mobile home 3% N=21 Other 1% N=6 Total 100% N=638 Table 31: Question D6 Do you rent or own your home? Percent Number Rent 21% N=133 Own 79% N=507 Total 100% N=640 Table 32: Question D7 About how much is your monthly housing cost for the place you live (including rent, mortgage payment, property tax, property insurance and homeowners' association (HOA) fees)? Percent Number Less than $500 per month 3% N=20 $500 to $999 per month 15% N=89 $1,000 to $1,499 per month 18% N=108 $1,500 to $1,999 per month 21% N=126 $2,000 to $2,499 per month 24% N=145 $2,500 to $2,999 per month 11% N=68 $3,000 to $3,499 per month 4% N=23 $3,500 or more per month 4% N=25 Total 100% N=603 144 Item 1. The National Community Survey™ - Technical Appendices 18 Table 33: Question D8 Do any children 17 or under live in your household? Percent Number No 56% N=344 Yes 44% N=269 Total 100% N=613 Table 34: Question D9 Are you or any other members of your household aged 65 or older? Percent Number No 70% N=435 Yes 30% N=191 Total 100% N=626 Table 35: Question D10 How much do you anticipate your household's total income before taxes will be for the current year? (Please include in your total income money from all sources for all persons living in your household.) Percent Number Less than $25,000 12% N=70 $25,000 to $49,999 17% N=100 $50,000 to $74,999 17% N=102 $75,000 to $99,999 19% N=116 $100,000 to $149,999 24% N=143 $150,000 or more 12% N=70 Total 100% N=601 Table 36: Question D11 Are you Spanish, Hispanic or Latino? Percent Number No, not Spanish, Hispanic or Latino 60% N=367 Yes, I consider myself to be Spanish, Hispanic or Latino 40% N=241 Total 100% N=608 145 Item 1. The National Community Survey™ - Technical Appendices 19 Table 37: Question D12 What is your race? (Mark one or more races to indicate what race(s) you consider yourself to be.) Percent Number American Indian or Alaskan Native 3% N=16 Asian, Asian Indian or Pacific Islander 7% N=45 Black or African American 3% N=20 White 69% N=419 Other 24% N=145 Total may exceed 100% as respondents could select more than one option. Table 38: Question D13 In which category is your age? Percent Number 18 to 24 years 2% N=10 25 to 34 years 27% N=174 35 to 44 years 21% N=130 45 to 54 years 17% N=110 55 to 64 years 10% N=65 65 to 74 years 14% N=91 75 years or older 8% N=54 Total 100% N=634 Table 39: Question D14 What is your gender? Percent Number Female 52% N=332 Male 47% N=298 Identify in another way 1% N=3 Total 100% N=634 146 Item 1. The National Community Survey™ - Technical Appendices 20 Appendix B: Benchmark Comparisons Comparison Data NRC’s database of comparative resident opinion is comprised of resident perspectives gathered in surveys from over 600 communities whose residents evaluated the same kinds of topics on The National Community Survey. The comparison evaluations are from the most recent survey completed in each community; most communities conduct surveys every year or in alternating years. NRC adds the latest results quickly upon survey completion, keeping the benchmark data fresh and relevant. The communities in the database represent a wide geographic and population range. The City of Beaumont chose to have comparisons made to the entire database and a subset of similar jurisdictions from the database based on populations of 40,000-100,000 and median household incomes of $70,000-$90,000. Interpreting the Results Ratings are compared when there are at least five communities in which a similar question was asked. Where comparisons are available, four columns are provided in the table. The first column is Beaumont’s “percent positive.” The percent positive is the combination of the top two most positive response options (i.e., “excellent” and “good,” “very safe” and “somewhat safe,” etc.), or, in the case of resident behaviors/participation, the percent positive represents the proportion of respondents indicating “yes” or participating in an activity at least once a month. The second column is the rank assigned to Beaumont’s rating among communities where a similar question was asked. The third column is the number of communities that asked a similar question. The final column shows the comparison of Beaumont’s rating to the benchmark. In that final column, Beaumont’s results are noted as being “higher” than the benchmark, “lower” than the benchmark or “similar” to the benchmark, meaning that the average rating given by Beaumont residents is statistically similar to or different (greater or lesser) than the benchmark. Being rated as “higher” or “lower” than the benchmark means that Beaumont’s average rating for a particular item was more than 10 points different than the benchmark. If a rating was “much higher” or “much lower,” then Beaumont’s average rating was more than 20 points different when compared to the benchmark. Benchmark Database Characteristics Region Percent New England 3% Middle Atlantic 5% East North Central 15% West North Central 13% South Atlantic 22% East South Central 3% West South Central 7% Mountain 16% Pacific 16% Population Percent Less than 10,000 10% 10,000 to 24,999 22% 25,000 to 49,999 23% 50,000 to 99,999 22% 100,000 or more 23% 147 Item 1. The National Community Survey™ - Technical Appendices 21 National Benchmark Comparisons Table 40: Quality of Life Quality of Life Items Percent positive Rank Number of communities in comparison Comparison to benchmark Overall image or reputation of Beaumont 54% 272 353 Lower The overall quality of life in Beaumont 75% 303 454 Similar Beaumont as a place to live 83% 265 397 Similar Recommend living in Beaumont to someone who asks 85% 176 294 Similar Remain in Beaumont for the next five years 85% 142 287 Similar Table 41: Governance Governance Items Percent positive Rank Number of communities in comparison Comparison to benchmark Overall confidence in Beaumont government 23% 270 278 Lower The overall direction that Beaumont is taking 40% 268 321 Lower The value of services for the taxes paid to Beaumont 26% 392 398 Lower Generally acting in the best interest of the community 31% 257 278 Lower Being honest 28% 259 269 Lower Being open and transparent to the public 30% 9 10 Much lower Informing residents about issues facing the community 31% 10 10 Lower The job Beaumont government does at welcoming resident involvement 34% 288 324 Lower Treating all residents fairly 43% 215 275 Similar Treating residents with respect 49% 9 10 Lower Overall customer service by Beaumont employees 67% 268 385 Similar Public information services 56% 243 299 Similar Quality of services provided by the City of Beaumont 52% 387 422 Lower Quality of services provided by the Federal Government 34% 195 258 Similar Table 42: Economy Economy Items Percent positive Rank Number of communities in comparison Comparison to benchmark Overall economic health of Beaumont 47% 218 279 Lower Economic development 50% 188 289 Similar 148 Item 1. The National Community Survey™ - Technical Appendices 22 Economy Items Percent positive Rank Number of communities in comparison Comparison to benchmark Overall quality of business and service establishments in Beaumont 60% 164 280 Similar Variety of business and service establishments in Beaumont 46% 9 9 Lower Vibrancy of downtown/commercial area 29% 208 255 Lower Shopping opportunities 37% 220 299 Lower Beaumont as a place to visit 37% 263 295 Lower Beaumont as a place to work 36% 335 366 Lower Employment opportunities 24% 266 315 Lower Cost of living in Beaumont 34% 182 274 Similar Economy will have positive impact on income 24% 237 266 Similar NOT experiencing housing costs stress 50% 257 265 Lower Table 43: Mobility Mobility Items Percent positive Rank Number of communities in comparison Comparison to benchmark Overall quality of the transportation system in Beaumont 42% 274 282 Much lower Traffic flow on major streets 24% 322 344 Lower Ease of travel by car in Beaumont 46% 274 311 Lower Ease of travel by public transportation in Beaumont 41% 104 246 Similar Ease of travel by bicycle in Beaumont 53% 172 310 Similar Ease of walking in Beaumont 57% 210 311 Similar Ease of public parking 49% 155 240 Similar Bus or transit services 50% 122 244 Similar Traffic enforcement 46% 341 370 Lower Traffic signal timing 40% 241 273 Similar Street repair 23% 335 381 Lower Street cleaning 44% 266 328 Similar Street lighting 38% 321 335 Lower Sidewalk maintenance 42% 250 321 Similar Used bus, rail, subway, or other public transportation instead of driving 17% 118 225 Similar Carpooled with other adults or children instead of driving alone 52% 45 258 Similar Walked or biked instead of driving 55% 142 267 Similar 149 Item 1. The National Community Survey™ - Technical Appendices 23 Table 44: Community Design Community Design Items Percent positive Rank Number of communities in comparison Comparison to benchmark Overall design or layout of Beaumont's residential and commercial areas 43% 248 272 Lower Overall appearance of Beaumont 52% 291 353 Lower Your neighborhood as a place to live 86% 131 318 Similar Overall quality of new development in Beaumont 58% 142 297 Similar Well-planned residential growth 36% 13 13 Lower Well-planned commercial growth 36% 13 13 Lower Well-designed neighborhoods 56% 10 14 Similar Preservation of the historical or cultural character of the community 42% 10 10 Lower Public places where people want to spend time 31% 264 266 Much lower Variety of housing options 53% 146 285 Similar Availability of affordable quality housing 40% 130 309 Similar Land use, planning, and zoning 28% 278 306 Lower Code enforcement 32% 319 386 Lower Table 45: Utilities Utilities Items Percent positive Rank Number of communities in comparison Comparison to benchmark Overall quality of the utility infrastructure in Beaumont 54% 9 10 Lower Affordable high-speed internet access 46% 6 8 Similar Power (electric and/or gas) utility 77% 121 196 Similar Garbage collection 81% 234 350 Similar Drinking water 61% 227 316 Similar Sewer services 72% 218 321 Similar Storm water management 57% 231 344 Similar Utility billing 67% 153 241 Similar Table 46: Safety Safety Items Percent positive Rank Number of communities in comparison Comparison to benchmark Overall feeling of safety in Beaumont 67% 283 365 Similar Police/Sheriff services 74% 290 447 Similar Crime prevention 62% 242 363 Similar Animal control 65% 149 332 Similar Ambulance or emergency medical services 80% 298 341 Similar 150 Item 1. The National Community Survey™ - Technical Appendices 24 Safety Items Percent positive Rank Number of communities in comparison Comparison to benchmark Fire services 78% 340 380 Similar Fire prevention and education 65% 241 289 Similar Emergency preparedness 51% 250 289 Lower In your neighborhood during the day 94% 201 362 Similar In Beaumont's downtown/commercial area during the day 78% 275 327 Similar From property crime 65% 16 25 Similar From violent crime 75% 16 25 Similar From fire, flood, or other natural disaster 79% 8 10 Similar Table 47: Natural Environment Natural Environment Items Percent positive Rank Number of communities in comparison Comparison to benchmark Overall quality of natural environment in Beaumont 67% 216 282 Similar Cleanliness of Beaumont 53% 245 302 Lower Air quality 71% 169 255 Similar Preservation of natural areas 48% 212 260 Similar Beaumont open space 46% 203 246 Similar Recycling 50% 333 354 Lower Yard waste pick-up 69% 202 272 Similar Table 48: Parks and Recreation Parks and Recreation Items Percent positive Rank Number of communities in comparison Comparison to benchmark Overall quality of parks and recreation opportunities 63% 8 10 Lower Availability of paths and walking trails 50% 255 324 Lower City parks 61% 288 325 Lower Recreational opportunities 36% 285 301 Lower Recreation programs or classes 49% 306 333 Lower Recreation centers or facilities 50% 250 289 Lower Fitness opportunities 41% 257 264 Much lower Table 49: Health and Wellness Health and Wellness Items Percent positive Rank Number of communities in comparison Comparison to benchmark Overall health and wellness opportunities in Beaumont 48% 242 274 Lower Health services 51% 198 232 Lower 151 Item 1. The National Community Survey™ - Technical Appendices 25 Health and Wellness Items Percent positive Rank Number of communities in comparison Comparison to benchmark Availability of affordable quality health care 48% 218 269 Similar Availability of preventive health services 47% 211 250 Lower Availability of affordable quality mental health care 32% 192 244 Similar Availability of affordable quality food 56% 196 253 Similar In very good to excellent health 64% 84 259 Similar Table 50: Education, Arts, and Culture Education, Arts, and Culture Items Percent positive Rank Number of communities in comparison Comparison to benchmark Overall opportunities for education, culture, and the arts 32% 263 275 Much lower Opportunities to attend special events and festivals 43% 273 291 Lower Community support for the arts 25% 9 10 Much lower Public library services 68% 302 336 Lower Availability of affordable quality child care/preschool 26% 249 266 Lower K-12 education 38% 263 280 Much lower Adult educational opportunities 65% 91 252 Similar Table 51: Inclusivity and Engagement Inclusivity and Engagement Items Percent positive Rank Number of communities in comparison Comparison to benchmark Residents' connection and engagement with their community 45% 6 10 Similar Sense of community 61% 170 311 Similar Sense of civic/community pride 41% 9 10 Lower Neighborliness of Beaumont 45% 247 266 Lower Beaumont as a place to raise children 81% 214 385 Similar Beaumont as a place to retire 69% 151 365 Similar Openness and acceptance of the community toward people of diverse backgrounds 47% 251 300 Similar Making all residents feel welcome 67% 6 10 Similar Attracting people from diverse backgrounds 64% 4 10 Similar Valuing/respecting residents from diverse backgrounds 64% 7 10 Similar Taking care of vulnerable residents 58% 6 10 Similar Opportunities to participate in social events and activities 59% 166 271 Similar 152 Item 1. The National Community Survey™ - Technical Appendices 26 Inclusivity and Engagement Items Percent positive Rank Number of communities in comparison Comparison to benchmark Opportunities to volunteer 47% 262 273 Lower Opportunities to participate in community matters 52% 247 283 Similar Table 52: Participation Participation Items Percent positive Rank Number of communities in comparison Comparison to benchmark Contacted Beaumont for help or information 47% 132 338 Similar Contacted Beaumont elected officials to express your opinion 11% 245 264 Similar Attended a local public meeting 22% 115 271 Similar Watched (online or on television) a local public meeting 22% 121 241 Similar Volunteered your time to some group/activity in Beaumont 28% 221 273 Lower Campaigned or advocated for an issue, cause or candidate 13% 240 250 Lower Voted in your most recent local election 66% 6 10 Similar Access the internet from your home using a computer, laptop or tablet computer 92% 5 10 Similar Access the internet from your cell phone 91% 6 10 Similar Visit social media sites such as Facebook, Twitter, WhatsApp, etc. 79% 5 10 Similar Use or check email 95% 6 10 Similar Share your opinions online 36% 2 10 Similar Shop online 58% 1 10 Higher Table 53: Focus Areas Importance Items Percent essential or very important Rank Number of communities in comparison Comparison to benchmark Overall economic health of Beaumont 93% 43 252 Similar Overall quality of the transportation system in Beaumont 78% 144 252 Similar Overall design or layout of Beaumont's residential and commercial areas 86% 5 252 Higher Overall quality of the utility infrastructure in Beaumont 89% 6 10 Similar Overall feeling of safety in Beaumont 94% 68 252 Similar Overall quality of natural environment in Beaumont 81% 122 252 Similar Overall quality of parks and recreation opportunities 82% 5 10 Similar 153 Item 1. The National Community Survey™ - Technical Appendices 27 Importance Items Percent essential or very important Rank Number of communities in comparison Comparison to benchmark Overall health and wellness opportunities in Beaumont 83% 38 251 Higher Overall opportunities for education, culture, and the arts 78% 146 252 Similar Residents' connection and engagement with their community 66% 250 252 Lower Communities included in national comparisons The communities included in Beaumont’s comparisons are listed on the following pages along with their population according to the American Community Survey (ACS) 2017 5-year estimates. Adams County, CO .................................................... 487,850 Airway Heights city, WA ................................................ 8,017 Albany city, OR ............................................................ 52,007 Albemarle County, VA ............................................... 105,105 Albert Lea city, MN ...................................................... 17,716 Alexandria city, VA .................................................... 154,710 Allegan County, MI .................................................... 114,145 American Canyon city, CA ......................................... 20,341 Ames city, IA ................................................................ 65,005 Ankeny city, IA ............................................................. 56,237 Ann Arbor city, MI ...................................................... 119,303 Apache Junction city, AZ ............................................ 38,452 Arapahoe County, CO ............................................... 626,612 Arlington city, TX ....................................................... 388,225 Arvada city, CO .......................................................... 115,320 Asheville city, NC ......................................................... 89,318 Ashland city, OR .......................................................... 20,733 Ashland town, MA ........................................................ 17,478 Ashland town, VA .......................................................... 7,554 Aspen city, CO ............................................................... 7,097 Athens-Clarke County, GA ....................................... 122,292 Auburn city, AL ............................................................ 61,462 Augusta CCD, GA ...................................................... 136,103 Aurora city, CO .......................................................... 357,323 Austin city, TX ............................................................ 916,906 Avon town, CO ............................................................... 6,503 Avon town, IN ............................................................... 16,479 Avondale city, AZ ......................................................... 81,590 Azusa city, CA .............................................................. 49,029 Bainbridge Island city, WA .......................................... 23,689 Baltimore city, MD ..................................................... 619,796 Baltimore County, MD ............................................... 828,637 Battle Creek city, MI .................................................... 51,505 Bay Village city, OH ..................................................... 15,426 Baytown city, TX .......................................................... 76,205 Beaumont city, CA ....................................................... 43,641 Bedford city, TX ........................................................... 49,082 Bedford town, MA ........................................................ 14,105 Bellevue city, WA ....................................................... 139,014 Bellingham city, WA .................................................... 85,388 Bend city, OR ............................................................... 87,167 Bethlehem township, PA ............................................. 23,800 Bettendorf city, IA ........................................................ 35,293 Billings city, MT .......................................................... 109,082 Bloomington city, IN .................................................... 83,636 Bloomington city, MN .................................................. 85,417 Boise City city, ID ....................................................... 220,859 Bonner Springs city, KS ................................................ 7,644 Boulder city, CO ........................................................ 106,271 Bowling Green city, KY ................................................ 64,302 Bozeman city, MT ........................................................ 43,132 Brentwood city, TN ...................................................... 41,524 Brighton city, CO .......................................................... 38,016 Brookline CDP, MA ...................................................... 59,246 Brooklyn Center city, MN ............................................ 30,885 Brooklyn city, OH ......................................................... 10,891 Broomfield city, CO...................................................... 64,283 Brownsburg town, IN ................................................... 24,625 Buffalo Grove village, IL .............................................. 41,551 Burlingame city, CA ..................................................... 30,401 Cabarrus County, NC ............................................... 196,716 Cambridge city, MA .................................................. 110,893 Canandaigua city, NY .................................................. 10,402 Cannon Beach city, OR ................................................. 1,517 Cañon City city, CO ..................................................... 16,298 Canton city, SD .............................................................. 3,352 Cape Coral city, FL ................................................... 173,679 Carlsbad city, CA ...................................................... 113,147 Carroll city, IA ................................................................. 9,937 Cartersville city, GA ..................................................... 20,235 Cary town, NC ........................................................... 159,715 Castle Rock town, CO ................................................. 57,274 Cedar Hill city, TX ........................................................ 48,149 Cedar Park city, TX ...................................................... 70,010 Cedar Rapids city, IA ................................................ 130,330 Celina city, TX ................................................................ 7,910 Centennial city, CO ................................................... 108,448 Chandler city, AZ ...................................................... 245,160 Chandler city, TX ........................................................... 2,896 Chanhassen city, MN ................................................... 25,108 Chapel Hill town, NC .................................................... 59,234 Chardon city, OH ........................................................... 5,166 Charles County, MD ................................................. 156,021 Charlotte County, FL ................................................ 173,236 Charlottesville city, VA ................................................. 46,487 Chattanooga city, TN ................................................ 176,291 Chautauqua town, NY .................................................... 4,362 Chesterfield County, VA ........................................... 335,594 Clackamas County, OR ............................................ 399,962 Clayton city, MO ........................................................... 16,214 Clearwater city, FL .................................................... 112,794 Cleveland Heights city, OH ......................................... 45,024 Clinton city, SC ............................................................... 8,538 Clive city, IA .................................................................. 17,134 Clovis city, CA ........................................................... 104,411 College Park city, MD .................................................. 32,186 154 Item 1. The National Community Survey™ - Technical Appendices 28 College Station city, TX............................................. 107,445 Colleyville city, TX ....................................................... 25,557 Collinsville city, IL ........................................................ 24,767 Columbia city, MO ..................................................... 118,620 Columbia city, SC ...................................................... 132,236 Columbia Falls city, MT ................................................. 5,054 Commerce City city, CO ............................................. 52,905 Concord city, CA ....................................................... 128,160 Concord town, MA ....................................................... 19,357 Conshohocken borough, PA ........................................ 7,985 Coolidge city, AZ ......................................................... 12,221 Coon Rapids city, MN .................................................. 62,342 Coral Springs city, FL ................................................ 130,110 Coronado city, CA ....................................................... 24,053 Corvallis city, OR ......................................................... 56,224 Cottonwood Heights city, UT ..................................... 34,214 Coventry Lake CDP, CT ................................................ 2,932 Coventry town, CT ....................................................... 12,458 Creve Coeur city, MO ................................................. 18,259 Cupertino city, CA ....................................................... 60,687 Dacono city, CO ............................................................. 4,929 Dakota County, MN ................................................... 414,655 Dallas city, OR .............................................................. 15,413 Dallas city, TX .......................................................... 1,300,122 Danvers town, MA ....................................................... 27,527 Danville city, KY ........................................................... 16,657 Darien city, IL ............................................................... 22,206 Davenport city, FL ......................................................... 3,665 Davidson town, NC ...................................................... 12,325 Dayton city, OH .......................................................... 140,939 Dayton town, WY .............................................................. 815 Dearborn city, MI ......................................................... 95,295 Decatur city, GA ........................................................... 22,022 Del Mar city, CA ............................................................. 4,338 DeLand city, FL ............................................................ 30,315 Delaware city, OH ........................................................ 38,193 Denison city, TX ........................................................... 23,342 Denton city, TX........................................................... 131,097 Denver city, CO.......................................................... 678,467 Des Moines city, IA .................................................... 214,778 Des Peres city, MO ........................................................ 8,536 Destin city, FL ............................................................... 13,421 Dothan city, AL ............................................................. 67,784 Dover city, NH .............................................................. 30,901 Dublin city, CA ............................................................. 57,022 Dublin city, OH ............................................................. 44,442 Duluth city, MN ............................................................. 86,066 Durham city, NC......................................................... 257,232 Durham County, NC .................................................. 300,865 Dyer town, IN ................................................................ 16,077 Eagan city, MN ............................................................. 66,102 Eagle Mountain city, UT .............................................. 27,773 Eau Claire city, WI ........................................................ 67,945 Eden Prairie city, MN ................................................... 63,660 Eden town, VT ................................................................ 1,254 Edgewater city, CO........................................................ 5,299 Edina city, MN .............................................................. 50,603 Edmond city, OK .......................................................... 89,769 Edmonds city, WA ....................................................... 41,309 El Cerrito city, CA ........................................................ 24,982 El Paso de Robles (Paso Robles) city, CA ................ 31,409 Elgin city, IL ................................................................ 112,628 Elk Grove city, CA ...................................................... 166,228 Elmhurst city, IL ........................................................... 46,139 Englewood city, CO ..................................................... 33,155 Erie town, CO ............................................................... 22,019 Escambia County, FL ................................................ 309,924 Estes Park town, CO ...................................................... 6,248 Euclid city, OH .............................................................. 47,698 Fairview town, TX ........................................................... 8,473 Farmers Branch city, TX ............................................. 33,808 Farmersville city, TX ...................................................... 3,440 Farmington Hills city, MI .............................................. 81,235 Farmington town, CT ................................................... 25,596 Fate city, TX .................................................................. 10,339 Fayetteville city, GA ..................................................... 17,069 Fayetteville city, NC .................................................. 210,324 Ferguson township, PA ............................................... 18,837 Fernandina Beach city, FL .......................................... 11,957 Flower Mound town, TX .............................................. 71,575 Forest Grove city, OR .................................................. 23,554 Fort Collins city, CO .................................................. 159,150 Franklin city, TN ........................................................... 72,990 Frederick town, CO ...................................................... 11,397 Fremont city, CA ....................................................... 230,964 Frisco town, CO ............................................................. 2,977 Fruita city, CO............................................................... 13,039 Gahanna city, OH ......................................................... 34,691 Gaithersburg city, MD .................................................. 67,417 Galveston city, TX ........................................................ 49,706 Gardner city, KS ........................................................... 21,059 Germantown city, TN ................................................... 39,230 Gilbert town, AZ ........................................................ 232,176 Gillette city, WY ............................................................ 31,783 Glen Ellyn village, IL ..................................................... 27,983 Glendora city, CA ......................................................... 51,891 Glenview village, IL ...................................................... 47,066 Golden city, CO ............................................................ 20,365 Golden Valley city, MN ................................................ 21,208 Goodyear city, AZ ........................................................ 74,953 Grafton village, WI ........................................................ 11,576 Grand Blanc city, MI ...................................................... 7,964 Grand Rapids city, MI ............................................... 195,355 Grants Pass city, OR .................................................... 36,687 Grass Valley city, CA ................................................... 12,893 Greeley city, CO ........................................................ 100,760 Greenville city, NC ....................................................... 90,347 Greenwich town, CT .................................................... 62,782 Greenwood Village city, CO ....................................... 15,397 Greer city, SC ............................................................... 28,587 Gunnison County, CO ................................................. 16,215 Haltom City city, TX ..................................................... 44,059 Hamilton city, OH ......................................................... 62,216 Hamilton town, MA ......................................................... 7,991 Hampton city, VA ...................................................... 136,255 Hanover County, VA ................................................. 103,218 Harrisburg city, SD......................................................... 5,429 Harrisonburg city, VA .................................................. 53,064 Harrisonville city, MO .................................................. 10,025 Hastings city, MN ......................................................... 22,620 Henderson city, NV ................................................... 284,817 Herndon town, VA ........................................................ 24,545 High Point city, NC .................................................... 109,849 Highland Park city, IL ................................................... 29,796 Highlands Ranch CDP, CO ...................................... 105,264 Homer Glen village, IL ................................................. 24,403 Honolulu County, HI .................................................. 990,060 Hoquiam city, WA ........................................................... 8,416 Horry County, SC ...................................................... 310,186 Hudson town, CO ........................................................... 1,709 Huntley village, IL ......................................................... 26,265 Huntsville city, TX ......................................................... 40,727 155 Item 1. The National Community Survey™ - Technical Appendices 29 Hutchinson city, MN .................................................... 13,836 Hutto city, TX ................................................................ 22,644 Hyattsville city, MD ...................................................... 18,225 Independence city, MO ............................................. 117,369 Indio city, CA ................................................................ 86,867 Iowa City city, IA .......................................................... 73,415 Irving city, TX ............................................................. 235,648 Issaquah city, WA ........................................................ 35,629 Jackson city, MO ......................................................... 14,690 Jackson County, MI ................................................... 158,989 James City County, VA ............................................... 73,028 Jefferson County, NY ................................................ 116,567 Jefferson Parish, LA .................................................. 437,038 Jerome city, ID ............................................................. 11,306 Johnson City city, TN .................................................. 65,598 Johnston city, IA .......................................................... 20,172 Jupiter town, FL ........................................................... 62,373 Kalamazoo city, MI ....................................................... 75,833 Kansas City city, KS................................................... 151,042 Kansas City city, MO ................................................. 476,974 Keizer city, OR ............................................................. 37,910 Kent city, WA .............................................................. 126,561 Kerrville city, TX ........................................................... 22,931 Key West city, FL ......................................................... 25,316 King City city, CA ......................................................... 13,721 Kingman city, AZ .......................................................... 28,855 Kirkland city, WA .......................................................... 86,772 Kirkwood city, MO ....................................................... 27,659 Knoxville city, IA ............................................................. 7,202 La Mesa city, CA .......................................................... 59,479 La Plata town, MD .......................................................... 9,160 La Vista city, NE ........................................................... 17,062 Laguna Niguel city, CA ............................................... 65,429 Lake Forest city, IL ...................................................... 18,931 Lake in the Hills village, IL .......................................... 28,908 Lake Zurich village, IL ................................................. 19,983 Lakeville city, MN ......................................................... 61,056 Lakewood city, CO .................................................... 151,411 Lakewood city, WA ...................................................... 59,102 Lancaster County, SC ................................................. 86,544 Lansing city, MI .......................................................... 115,222 Laramie city, WY .......................................................... 32,104 Larimer County, CO .................................................. 330,976 Las Cruces city, NM .................................................. 101,014 Las Vegas city, NM ...................................................... 13,445 Lawrence city, KS ........................................................ 93,954 Lawrenceville city, GA ................................................. 29,287 Lehi city, UT ................................................................. 58,351 Lenexa city, KS ............................................................ 52,030 Lewisville city, TX ...................................................... 103,638 Lewisville town, NC ..................................................... 13,516 Libertyville village, IL ................................................... 20,504 Lincolnwood village, IL ................................................ 12,637 Lindsborg city, KS ......................................................... 3,313 Little Chute village, WI ................................................ 11,006 Littleton city, CO .......................................................... 45,848 Livermore city, CA ....................................................... 88,232 Lombard village, IL ...................................................... 43,776 Lone Tree city, CO ...................................................... 13,430 Long Grove village, IL ................................................... 7,980 Longmont city, CO....................................................... 91,730 Lonsdale city, MN .......................................................... 3,850 Los Alamos County, NM ............................................. 18,031 Los Altos Hills town, CA ................................................ 8,490 Loudoun County, VA ................................................. 374,558 Louisville city, CO ........................................................ 20,319 Lower Merion township, PA ........................................ 58,500 Lynchburg city, VA ...................................................... 79,237 Lynnwood city, WA ...................................................... 37,242 Manassas city, VA ........................................................ 41,379 Manhattan Beach city, CA .......................................... 35,698 Manhattan city, KS ....................................................... 55,427 Mankato city, MN ......................................................... 41,241 Maple Grove city, MN .................................................. 68,362 Maplewood city, MN .................................................... 40,127 Maricopa County, AZ ............................................. 4,155,501 Marin County, CA ...................................................... 260,814 Marion city, IA ............................................................... 38,014 Mariposa County, CA .................................................. 17,658 Marshfield city, WI ........................................................ 18,326 Martinez city, CA .......................................................... 37,902 Marysville city, WA ....................................................... 66,178 Maui County, HI ......................................................... 164,094 McKinney city, TX ..................................................... 164,760 McMinnville city, OR .................................................... 33,211 Mecklenburg County, NC ..................................... 1,034,290 Menlo Park city, CA ..................................................... 33,661 Menomonee Falls village, WI ...................................... 36,411 Mercer Island city, WA ................................................ 24,768 Meridian charter township, MI .................................... 41,903 Meridian city, ID ........................................................... 91,917 Merriam city, KS ........................................................... 11,259 Mesa city, AZ ............................................................. 479,317 Mesquite city, TX ...................................................... 144,118 Miami Beach city, FL ................................................... 92,187 Miami city, FL ............................................................ 443,007 Middleton city, WI......................................................... 18,951 Middletown town, RI .................................................... 16,100 Midland city, MI ............................................................ 41,958 Milford city, DE ............................................................. 10,645 Milton city, GA .............................................................. 37,556 Minneapolis city, MN ................................................ 411,452 Minnetrista city, MN ....................................................... 7,187 Missouri City city, TX ................................................... 72,688 Moline city, IL ................................................................ 42,644 Monroe city, MI ............................................................. 20,128 Montgomery city, MN .................................................... 2,921 Montgomery County, MD ...................................... 1,039,198 Monticello city, UT ......................................................... 2,599 Montrose city, CO ........................................................ 18,918 Moraga town, CA ......................................................... 17,231 Morristown city, TN ...................................................... 29,446 Morrisville town, NC ..................................................... 23,873 Morro Bay city, CA ....................................................... 10,568 Moscow city, ID ............................................................ 24,833 Mountlake Terrace city, WA ....................................... 20,922 Murphy city, TX ............................................................ 20,361 Naperville city, IL ....................................................... 146,431 Napoleon city, OH .......................................................... 8,646 Nederland city, TX ....................................................... 17,284 Needham CDP, MA ...................................................... 30,429 Nevada City city, CA ...................................................... 3,112 Nevada County, CA ..................................................... 98,838 New Braunfels city, TX ................................................ 70,317 New Brighton city, MN ................................................. 22,440 New Concord village, OH .............................................. 2,561 New Hope city, MN ...................................................... 20,909 New Orleans city, LA ................................................ 388,182 New Ulm city, MN ........................................................ 13,249 Newport city, RI ............................................................ 24,745 Newport News city, VA ............................................. 180,775 Newton city, IA ............................................................. 15,085 156 Item 1. The National Community Survey™ - Technical Appendices 30 Niles village, IL ............................................................. 29,823 Noblesville city, IN ....................................................... 59,807 Norcross city, GA ......................................................... 16,474 Norfolk city, NE ............................................................ 24,352 Norfolk city, VA .......................................................... 245,752 North Mankato city, MN .............................................. 13,583 North Port city, FL ........................................................ 62,542 North Yarmouth town, ME ............................................ 3,714 Northglenn city, CO ..................................................... 38,473 Novato city, CA ............................................................ 55,378 Novi city, MI .................................................................. 58,835 O'Fallon city, IL ............................................................. 29,095 Oak Park village, IL ...................................................... 52,229 Oakley city, CA ............................................................ 39,950 Oklahoma City city, OK ............................................. 629,191 Olmsted County, MN ................................................. 151,685 Olympia city, WA ......................................................... 49,928 Orange village, OH ........................................................ 3,280 Orland Park village, IL ................................................. 59,161 Orleans Parish, LA ..................................................... 388,182 Oshkosh city, WI .......................................................... 66,649 Oswego village, IL........................................................ 33,759 Ottawa County, MI ..................................................... 280,243 Overland Park city, KS .............................................. 186,147 Paducah city, KY .......................................................... 24,879 Palm Beach Gardens city, FL ..................................... 53,119 Palm Coast city, FL ...................................................... 82,356 Palo Alto city, CA ......................................................... 67,082 Palos Verdes Estates city, CA .................................... 13,591 Papillion city, NE .......................................................... 19,478 Paradise Valley town, AZ ............................................ 13,961 Park City city, UT ........................................................... 8,167 Parker town, CO .......................................................... 51,125 Parkland city, FL .......................................................... 28,901 Pasco city, WA ............................................................. 70,607 Pasco County, FL ...................................................... 498,136 Payette city, ID ............................................................... 7,366 Pearland city, TX ........................................................ 113,693 Peoria city, IL .............................................................. 115,424 Pflugerville city, TX ...................................................... 58,013 Philadelphia city, PA ............................................... 1,569,657 Pinehurst village, NC ................................................... 15,580 Piqua city, OH .............................................................. 20,793 Pitkin County, CO ........................................................ 17,747 Plano city, TX ............................................................. 281,566 Platte City city, MO ........................................................ 4,867 Pleasant Hill city, IA ....................................................... 9,608 Pleasanton city, CA ..................................................... 79,341 Plymouth city, MN ........................................................ 76,258 Polk County, IA .......................................................... 467,235 Pompano Beach city, FL ........................................... 107,542 Port Orange city, FL .................................................... 60,315 Port St. Lucie city, FL ................................................ 178,778 Portland city, OR ........................................................ 630,331 Powell city, OH ............................................................. 12,658 Powhatan County, VA ................................................. 28,364 Prairie Village city, KS ................................................. 21,932 Prince William County, VA ........................................ 450,763 Prior Lake city, MN ...................................................... 25,452 Pueblo city, CO .......................................................... 109,122 Purcellville town, VA ...................................................... 9,217 Queen Creek town, AZ ............................................... 33,298 Raleigh city, NC ......................................................... 449,477 Ramsey city, MN .......................................................... 25,853 Raymond town, ME ........................................................ 4,497 Raymore city, MO ........................................................ 20,358 Redmond city, OR ........................................................ 28,492 Redmond city, WA ....................................................... 60,712 Redwood City city, CA ................................................. 84,368 Reno city, NV ............................................................. 239,732 Richfield city, MN ......................................................... 35,993 Richland city, WA ......................................................... 53,991 Richmond city, CA .................................................... 108,853 Richmond Heights city, MO .......................................... 8,466 Rio Rancho city, NM .................................................... 93,317 River Falls city, WI ........................................................ 15,256 Riverside city, CA ...................................................... 321,570 Roanoke city, VA .......................................................... 99,572 Roanoke County, VA ................................................... 93,419 Rochester city, NY .................................................... 209,463 Rock Hill city, SC .......................................................... 70,764 Rockville city, MD ......................................................... 66,420 Roeland Park city, KS .................................................... 6,810 Rohnert Park city, CA .................................................. 42,305 Rolla city, MO ............................................................... 20,013 Rosemount city, MN .................................................... 23,474 Rosenberg city, TX ...................................................... 35,867 Roseville city, MN ......................................................... 35,624 Round Rock city, TX ................................................. 116,369 Royal Palm Beach village, FL ..................................... 37,665 Sacramento city, CA ................................................. 489,650 Sahuarita town, AZ ...................................................... 28,257 Sammamish city, WA ................................................... 62,877 San Carlos city, CA ...................................................... 29,954 San Diego city, CA ................................................. 1,390,966 San Francisco city, CA ............................................. 864,263 San Jose city, CA ................................................... 1,023,031 San Marcos city, CA .................................................... 93,493 San Marcos city, TX ..................................................... 59,935 Sangamon County, IL ............................................... 198,134 Santa Fe city, NM ......................................................... 82,980 Santa Fe County, NM ............................................... 147,514 Sarasota County, FL ................................................. 404,839 Savage city, MN ........................................................... 30,011 Schaumburg village, IL ................................................ 74,427 Schertz city, TX ............................................................ 38,199 Scott County, MN ...................................................... 141,463 Scottsdale city, AZ .................................................... 239,283 Sedona city, AZ ............................................................ 10,246 Sevierville city, TN ....................................................... 16,387 Shakopee city, MN ....................................................... 40,024 Sharonville city, OH ..................................................... 13,974 Shawnee city, KS ......................................................... 64,840 Shawnee city, OK ......................................................... 30,974 Sherborn town, MA ........................................................ 4,302 Shoreline city, WA ....................................................... 55,431 Shoreview city, MN ...................................................... 26,432 Shorewood village, IL .................................................. 16,809 Sierra Vista city, AZ ..................................................... 43,585 Silverton city, OR ........................................................... 9,757 Sioux Falls city, SD ................................................... 170,401 Skokie village, IL .......................................................... 64,773 Snoqualmie city, WA ................................................... 12,944 Snowmass Village town, CO ......................................... 2,827 Somerset town, MA ..................................................... 18,257 South Jordan city, UT .................................................. 65,523 Southlake city, TX ........................................................ 30,090 Spearfish city, SD ........................................................ 11,300 Springfield city, MO .................................................. 165,785 Springville city, UT ....................................................... 32,319 St. Augustine city, FL ................................................... 13,952 St. Charles city, IL ........................................................ 32,730 157 Item 1. The National Community Survey™ - Technical Appendices 31 St. Cloud city, MN ........................................................ 67,093 St. Joseph city, MO ..................................................... 76,819 St. Louis County, MN ................................................ 200,294 St. Lucie County, FL .................................................. 298,763 State College borough, PA ......................................... 42,224 Steamboat Springs city, CO ....................................... 12,520 Sugar Land city, TX ..................................................... 86,886 Suisun City city, CA ..................................................... 29,280 Summit County, UT ..................................................... 39,731 Sunnyvale city, CA .................................................... 151,565 Surprise city, AZ ........................................................ 129,534 Suwanee city, GA ........................................................ 18,655 Tacoma city, WA ........................................................ 207,280 Takoma Park city, MD ................................................. 17,643 Temecula city, CA ..................................................... 110,722 Tempe city, AZ ........................................................... 178,339 Temple city, TX ............................................................ 71,795 Texarkana city, TX ....................................................... 37,222 The Woodlands CDP, TX .......................................... 109,608 Thousand Oaks city, CA ........................................... 128,909 Tigard city, OR ............................................................. 51,355 Tinley Park village, IL .................................................. 57,107 Tracy city, CA ............................................................... 87,613 Trinidad CCD, CO ........................................................ 10,819 Tualatin city, OR ........................................................... 27,135 Tulsa city, OK ............................................................. 401,352 Tustin city, CA .............................................................. 80,007 Twin Falls city, ID ......................................................... 47,340 Unalaska city, AK ........................................................... 4,809 University Heights city, OH ......................................... 13,201 University Park city, TX ............................................... 24,692 Urbandale city, IA ........................................................ 42,222 Vail town, CO ................................................................. 5,425 Ventura CCD, CA ....................................................... 115,218 Vernon Hills village, IL ................................................. 26,084 Vestavia Hills city, AL .................................................. 34,003 Victoria city, MN ............................................................. 8,679 Vienna town, VA ........................................................... 16,474 Virginia Beach city, VA ............................................. 450,057 Walnut Creek city, CA ................................................. 68,516 Warrensburg city, MO ................................................. 19,890 Washington County, MN .......................................... 250,979 Washoe County, NV .................................................. 445,551 Washougal city, WA ..................................................... 15,241 Wauwatosa city, WI ...................................................... 47,687 Wentzville city, MO ...................................................... 35,768 West Carrollton city, OH.............................................. 12,963 West Chester township, OH ....................................... 62,804 West Des Moines city, IA ............................................ 62,999 Western Springs village, IL ......................................... 13,187 Westerville city, OH ..................................................... 38,604 Westlake town, TX ......................................................... 1,006 Westminster city, CO ................................................ 111,895 Westminster city, MD ................................................... 18,557 Wheat Ridge city, CO .................................................. 31,162 White House city, TN ................................................... 11,107 Wichita city, KS ......................................................... 389,054 Williamsburg city, VA ................................................... 14,817 Willowbrook village, IL ................................................... 8,598 Wilmington city, NC .................................................. 115,261 Wilsonville city, OR ...................................................... 22,789 Windsor town, CO ........................................................ 23,386 Windsor town, CT......................................................... 29,037 Winnetka village, IL ...................................................... 12,504 Winter Garden city, FL ................................................ 40,799 Woodbury city, MN ...................................................... 67,648 Woodinville city, WA .................................................... 11,675 Wyandotte County, KS ............................................. 163,227 Wyoming city, MI .......................................................... 75,124 Yakima city, WA ........................................................... 93,182 York County, VA ........................................................... 67,196 Yorktown town, IN ........................................................ 11,200 Yorkville city, IL ............................................................ 18,691 Yountville city, CA .......................................................... 2,978 Custom Benchmark Comparisons Table 54: Quality of Life Quality of Life Items Percent positive Rank Number of communities in comparison Comparison to benchmark Overall image or reputation of Beaumont 54% 30 33 Lower The overall quality of life in Beaumont 75% 32 38 Similar Beaumont as a place to live 83% 30 36 Similar Recommend living in Beaumont to someone who asks 85% 23 27 Similar Remain in Beaumont for the next five years 85% 15 24 Similar 158 Item 1. The National Community Survey™ - Technical Appendices 32 Table 55: Governance Governance Items Percent positive Rank Number of communities in comparison Comparison to benchmark Overall confidence in Beaumont government 23% 25 25 Much lower The overall direction that Beaumont is taking 40% 29 30 Lower The value of services for the taxes paid to Beaumont 26% 37 37 Much lower Generally acting in the best interest of the community 31% 24 24 Much lower Being honest 28% 25 25 Much lower Being open and transparent to the public 30% NA NA NA Informing residents about issues facing the community 31% NA NA NA The job Beaumont government does at welcoming resident involvement 34% 30 30 Lower Treating all residents fairly 43% 25 25 Lower Treating residents with respect 49% NA NA NA Overall customer service by Beaumont employees 67% 31 34 Similar Public information services 56% 24 25 Lower Quality of services provided by the City of Beaumont 52% 38 38 Lower Quality of services provided by the Federal Government 34% 22 24 Similar Table 56: Economy Economy Items Percent positive Rank Number of communities in comparison Comparison to benchmark Overall economic health of Beaumont 47% 23 25 Lower Economic development 50% 24 26 Lower Overall quality of business and service establishments in Beaumont 60% 22 25 Similar Variety of business and service establishments in Beaumont 46% NA NA NA Vibrancy of downtown/commercial area 29% 24 26 Lower Shopping opportunities 37% 26 27 Much lower Beaumont as a place to visit 37% 24 26 Lower Beaumont as a place to work 36% 33 35 Much lower Employment opportunities 24% 28 29 Much lower Cost of living in Beaumont 34% 22 25 Similar Economy will have positive impact on income 24% 21 24 Lower NOT experiencing housing costs stress 50% 23 24 Lower 159 Item 1. The National Community Survey™ - Technical Appendices 33 Table 57: Mobility Mobility Items Percent positive Rank Number of communities in comparison Comparison to benchmark Overall quality of the transportation system in Beaumont 42% 26 26 Much lower Traffic flow on major streets 24% 35 35 Much lower Ease of travel by car in Beaumont 46% 26 29 Lower Ease of travel by public transportation in Beaumont 41% 13 24 Similar Ease of travel by bicycle in Beaumont 53% 20 28 Similar Ease of walking in Beaumont 57% 25 28 Similar Ease of public parking 49% 14 18 Similar Bus or transit services 50% 14 20 Similar Traffic enforcement 46% 33 34 Lower Traffic signal timing 40% 23 24 Lower Street repair 23% 30 30 Much lower Street cleaning 44% 25 25 Lower Street lighting 38% 32 32 Much lower Sidewalk maintenance 42% 26 27 Lower Used bus, rail, subway, or other public transportation instead of driving 17% 12 24 Similar Carpooled with other adults or children instead of driving alone 52% 3 23 Higher Walked or biked instead of driving 55% 12 24 Similar Table 58: Community Design Community Design Items Percent positive Rank Number of communities in comparison Comparison to benchmark Overall design or layout of Beaumont's residential and commercial areas 43% 24 25 Lower Overall appearance of Beaumont 52% 32 33 Lower Your neighborhood as a place to live 86% 20 27 Similar Overall quality of new development in Beaumont 58% 22 27 Similar Well-planned residential growth 36% NA NA NA Well-planned commercial growth 36% NA NA NA Well-designed neighborhoods 56% NA NA NA Preservation of the historical or cultural character of the community 42% NA NA NA Public places where people want to spend time 31% 24 24 Much lower Variety of housing options 53% 22 27 Similar 160 Item 1. The National Community Survey™ - Technical Appendices 34 Community Design Items Percent positive Rank Number of communities in comparison Comparison to benchmark Availability of affordable quality housing 40% 18 27 Similar Land use, planning, and zoning 28% 25 25 Much lower Code enforcement 32% 30 32 Lower Table 59: Utilities Utilities Items Percent positive Rank Number of communities in comparison Comparison to benchmark Overall quality of the utility infrastructure in Beaumont 54% NA NA NA Affordable high-speed internet access 46% NA NA NA Power (electric and/or gas) utility 77% 16 18 Similar Garbage collection 81% 24 27 Similar Drinking water 61% 21 23 Lower Sewer services 72% 23 23 Similar Storm water management 57% 31 32 Similar Utility billing 67% 16 19 Similar Table 60: Safety Safety Items Percent positive Rank Number of communities in comparison Comparison to benchmark Overall feeling of safety in Beaumont 67% 29 31 Lower Police/Sheriff services 74% 35 38 Similar Crime prevention 62% 30 33 Similar Animal control 65% 24 30 Similar Ambulance or emergency medical services 80% 29 30 Lower Fire services 78% 33 33 Lower Fire prevention and education 65% 24 26 Lower Emergency preparedness 51% 24 26 Lower In your neighborhood during the day 94% 23 33 Similar In Beaumont's downtown/commercial area during the day 78% 26 28 Lower From property crime 65% NA NA NA From violent crime 75% NA NA NA From fire, flood, or other natural disaster 79% NA NA NA 161 Item 1. The National Community Survey™ - Technical Appendices 35 Table 61: Natural Environment Natural Environment Items Percent positive Rank Number of communities in comparison Comparison to benchmark Overall quality of natural environment in Beaumont 67% 24 26 Similar Cleanliness of Beaumont 53% 27 28 Lower Air quality 71% 18 23 Similar Preservation of natural areas 48% 21 23 Lower Beaumont open space 46% 22 24 Lower Recycling 50% 28 28 Much lower Yard waste pick-up 69% 23 23 Lower Table 62: Parks and Recreation Parks and Recreation Items Percent positive Rank Number of communities in comparison Comparison to benchmark Overall quality of parks and recreation opportunities 63% NA NA NA Availability of paths and walking trails 50% 25 29 Lower City parks 61% 25 26 Lower Recreational opportunities 36% 24 25 Much lower Recreation programs or classes 49% 22 22 Much lower Recreation centers or facilities 50% 23 23 Lower Fitness opportunities 41% 23 23 Much lower Table 63: Health and Wellness Health and Wellness Items Percent positive Rank Number of communities in comparison Comparison to benchmark Overall health and wellness opportunities in Beaumont 48% 23 25 Lower Health services 51% 17 17 Lower Availability of affordable quality health care 48% 24 24 Lower Availability of preventive health services 47% 24 24 Much lower Availability of affordable quality mental health care 32% 18 19 Lower Availability of affordable quality food 56% 20 22 Lower In very good to excellent health 64% 8 22 Similar 162 Item 1. The National Community Survey™ - Technical Appendices 36 Table 64: Education, Arts, and Culture Education, Arts, and Culture Items Percent positive Rank Number of communities in comparison Comparison to benchmark Overall opportunities for education, culture, and the arts 32% 25 26 Much lower Opportunities to attend special events and festivals 43% 28 28 Lower Community support for the arts 25% NA NA NA Public library services 68% 25 27 Lower Availability of affordable quality child care/preschool 26% 24 24 Much lower K-12 education 38% 21 22 Much lower Adult educational opportunities 65% 17 23 Similar Table 65: Inclusivity and Engagement Inclusivity and Engagement Items Percent positive Rank Number of communities in comparison Comparison to benchmark Residents' connection and engagement with their community 45% NA NA NA Sense of community 61% 21 27 Similar Sense of civic/community pride 41% NA NA NA Neighborliness of Beaumont 45% 24 25 Lower Beaumont as a place to raise children 81% 30 36 Similar Beaumont as a place to retire 69% 20 33 Similar Openness and acceptance of the community toward people of diverse backgrounds 47% 28 28 Lower Making all residents feel welcome 67% NA NA NA Attracting people from diverse backgrounds 64% NA NA NA Valuing/respecting residents from diverse backgrounds 64% NA NA NA Taking care of vulnerable residents 58% NA NA NA Opportunities to participate in social events and activities 59% 21 25 Similar Opportunities to volunteer 47% 25 25 Lower Opportunities to participate in community matters 52% 24 26 Lower Table 66: Participation Participation Items Percent positive Rank Number of communities in comparison Comparison to benchmark Contacted Beaumont for help or information 47% 12 31 Similar Contacted Beaumont elected officials to express your opinion 11% 17 24 Similar 163 Item 1. The National Community Survey™ - Technical Appendices 37 Participation Items Percent positive Rank Number of communities in comparison Comparison to benchmark Attended a local public meeting 22% 7 24 Similar Watched (online or on television) a local public meeting 22% 6 20 Similar Volunteered your time to some group/activity in Beaumont 28% 19 25 Similar Campaigned or advocated for an issue, cause or candidate 13% 22 22 Similar Voted in your most recent local election 66% NA NA NA Access the internet from your home using a computer, laptop or tablet computer 92% NA NA NA Access the internet from your cell phone 91% NA NA NA Visit social media sites such as Facebook, Twitter, WhatsApp, etc. 79% NA NA NA Use or check email 95% NA NA NA Share your opinions online 36% NA NA NA Shop online 58% NA NA NA Table 67: Focus Areas Importance Items Percent essential or very important Rank Number of communities in comparison Comparison to benchmark Overall economic health of Beaumont 93% 6 23 Similar Overall quality of the transportation system in Beaumont 78% 18 23 Similar Overall design or layout of Beaumont's residential and commercial areas 86% 1 23 Higher Overall quality of the utility infrastructure in Beaumont 89% NA NA NA Overall feeling of safety in Beaumont 94% 14 23 Similar Overall quality of natural environment in Beaumont 81% 12 23 Similar Overall quality of parks and recreation opportunities 82% NA NA NA Overall health and wellness opportunities in Beaumont 83% 2 23 Higher Overall opportunities for education, culture, and the arts 78% 15 23 Similar Residents' connection and engagement with their community 66% 23 23 Lower 164 Item 1. The National Community Survey™ - Technical Appendices 38 Communities included in custom comparisons The communities included in Beaumont’s custom comparisons are listed below along with their population according to the American Community Survey (ACS) 2017 5-year estimates. Ankeny city, IA ............................................................. 56,237 Beaumont city, CA ....................................................... 43,641 Bloomington city, MN .................................................. 85,417 Broomfield city, CO ..................................................... 64,283 Eagan city, MN ............................................................. 66,102 Edmond city, OK .......................................................... 89,769 Edmonds city, WA ....................................................... 41,309 Farmington Hills city, MI .............................................. 81,235 Gaithersburg city, MD ................................................. 67,417 Glendora city, CA ........................................................ 51,891 Goodyear city, AZ ........................................................ 74,953 James City County, VA ............................................... 73,028 Jupiter town, FL ........................................................... 62,373 Lehi city, UT ................................................................. 58,351 Lenexa city, KS ............................................................ 52,030 Littleton city, CO .......................................................... 45,848 Lombard village, IL ...................................................... 43,776 Manassas city, VA ........................................................ 41,379 Marysville city, WA ...................................................... 66,178 Missouri City city, TX ................................................... 72,688 Noblesville city, IN ....................................................... 59,807 Novato city, CA ............................................................ 55,378 Novi city, MI .................................................................. 58,835 Oak Park village, IL ...................................................... 52,229 Orland Park village, IL ................................................. 59,161 Palm Beach Gardens city, FL ..................................... 53,119 Pflugerville city, TX ...................................................... 58,013 Richland city, WA ......................................................... 53,991 San Marcos city, CA .................................................... 93,493 Schaumburg village, IL ................................................ 74,427 Shakopee city, MN ....................................................... 40,024 Shawnee city, KS ......................................................... 64,840 Shoreline city, WA ....................................................... 55,431 Skokie village, IL .......................................................... 64,773 Tigard city, OR .............................................................. 51,355 Tinley Park village, IL ................................................... 57,107 Tracy city, CA ............................................................... 87,613 Tustin city, CA .............................................................. 80,007 Urbandale city, IA ......................................................... 42,222 Walnut Creek city, CA ................................................. 68,516 Wauwatosa city, WI ...................................................... 47,687 West Chester township, OH ....................................... 62,804 West Des Moines city, IA ............................................ 62,999 York County, VA ........................................................... 67,196 165 Item 1. The National Community Survey™ - Technical Appendices 39 Appendix C: Detailed Survey Methods The National Community Survey™ (The NCS™), conducted by National Research Center, Inc., was developed to provide communities an accurate, affordable and easy way to assess and interpret resident opinion about important local topics. Standardization of common questions and survey methods provide the rigor to assure valid results, and each community has enough flexibility to construct a customized version of The NCS. Results offer insight into residents’ perspectives about the community as a whole, including local amenities, services, public trust, resident participation and other aspects of the community in order to support budgeting, land use and strategic planning and communication with residents. Resident demographic characteristics permit comparison to the Census as well as comparison of results for different subgroups of residents. The City of Beaumont funded this research. Please contact Ashley Starr of the City of Beaumont at Astarr@beaumontca.gov if you have any questions about the survey. Survey Validity The question of survey validity has two parts: 1) how can a community be confident that the results from those who completed the questionnaire are representative of the results that would have been obtained had the survey been administered to the entire population? and 2) how closely do the perspectives recorded on the survey reflect what residents really believe or do? To answer the first question, the best survey research practices were used for the resources spent to ensure that the results from the survey respondents reflect the opinions of residents in the entire community. These practices include: Using a mail-out/mail-back methodology, which typically gets a higher response rate than phone for the same dollars spent. A higher response rate lessens the worry that those who did not respond are different than those who did respond. Selecting households at random within the community to receive the survey to ensure that the households selected to receive the survey are representative of the larger community. Over-sampling multi-family housing units to improve response from hard-to-reach, lower income or younger apartment dwellers. Selecting the respondent within the household using an unbiased sampling procedure; in this case, the “birthday method.” The cover letter included an instruction requesting that the respondent in the household be the adult (18 years old or older) who most recently had a birthday, irrespective of year of birth. Contacting potential respondents three times to encourage response from people who may have different opinions or habits than those who would respond with only a single prompt. Inviting response in a compelling manner (using appropriate letterhead/logos and a signature of a visible leader) to appeal to recipients’ sense of civic responsibility. Providing a pre-addressed, postage-paid return envelope. Offering the survey in Spanish or other language when requested by a given community. Weighting the results to reflect the demographics of the population. 166 Item 1. The National Community Survey™ - Technical Appendices 40 The answer to the second question about how closely the perspectives recorded on the survey reflect what residents really believe or do is more complex. Resident responses to surveys are influenced by a variety of factors. For questions about service quality, residents’ expectations for service quality play a role as well as the “objective” quality of the service provided, the way the resident perceives the entire community (that is, the context in which the service is provided), the scale on which the resident is asked to record his or her opinion and, of course, the opinion, itself, that a resident holds about the service. Similarly a resident’s report of certain behaviors is colored by what he or she believes is the socially desirable response (e.g., reporting tolerant behaviors toward “oppressed groups,” likelihood of voting for a tax increase for services to poor people, use of alternative modes of travel to work besides the single occupancy vehicle), his or her memory of the actual behavior (if it is not a question speculating about future actions, like a vote), his or her confidence that he or she can be honest without suffering any negative consequences (thus the need for anonymity) as well as the actual behavior itself. How closely survey results come to recording the way a person really feels or behaves often is measured by the coincidence of reported behavior with observed current behavior (e.g., driving habits), reported intentions to behave with observed future behavior (e.g., voting choices) or reported opinions about current community quality with objective characteristics of the community (e.g., feelings of safety correlated with rates of crime). There is a body of scientific literature that has investigated the relationship between reported behaviors and actual behaviors. Well-conducted surveys, by and large, do capture true respondent behaviors or intentions to act with great accuracy. Predictions of voting outcomes tend to be quite accurate using survey research, as do reported behaviors that are not about highly sensitive issues (e.g., family abuse or other illegal or morally sanctioned activities). For self-reports about highly sensitive issues, statistical adjustments can be made to correct for the respondents’ tendency to report what they think the “correct” response should be. Research on the correlation of resident opinion about service quality and “objective” ratings of service quality vary, with some showing stronger relationships than others. NRC’s own research has demonstrated that residents who report the lowest ratings of street repair live in communities with objectively worse street conditions than those who report high ratings of street repair (based on road quality, delay in street repair, number of road repair employees). Similarly, the lowest rated fire services appear to be “objectively” worse than the highest rated fire services (expenditures per capita, response time, “professional” status of firefighters, breadth of services and training provided). Resident opinion commonly reflects objective performance data but is an important measure on its own. NRC principals have written, “If you collect trash three times a day but residents think that your trash haul is lousy, you still have a problem.” Selecting Survey Recipients “Sampling” refers to the method by which households were chosen to receive the survey. All households within the City of Beaumont were eligible to participate in the survey. A list of all households within the zip codes serving Beaumont was purchased from Go-Dog Direct based on updated listings from the United States Postal Service. Since some of the zip codes that serve the City of Beaumont households may also serve addresses that lie outside of the community, the exact geographic location of each housing unit was compared to community boundaries using the most current municipal boundary file (updated on a quarterly basis) and addresses located outside of the City of Beaumont boundaries were removed from consideration. 167 Item 1. The National Community Survey™ - Technical Appendices 41 To choose the 2,500 survey recipients, a systematic sampling method was applied to the list of households previously screened for geographic location. Systematic sampling is a procedure whereby a complete list of all possible households is culled, selecting every Nth one, giving each eligible household a known probability of selection, until the appropriate number of households is selected. Multi-family housing units were selected at a higher rate as residents of this type of housing typically respond at lower rates to surveys than do those in single-family housing units. Figure 1 displays a map of the households selected to receive the survey. In general, because of the random sampling techniques used, the displayed sampling density will closely mirror the overall housing unit density (which may be different from the population density). While the theory of probability assumes no bias in selection, there may be some minor variations in practice (meaning, an area with only 15% of the housing units might be selected at an actual rate that is slightly above or below that). An individual within each household was selected using the birthday method. The birthday method selects a person within the household by asking the “person whose birthday has most recently passed” to complete the questionnaire. The underlying assumption in this method is that day of birth has no relationship to the way people respond to surveys. This instruction was contained in the cover letter accompanying the questionnaire. In addition to the scientific, random selection of households, a link to an online “opt-in” survey was publicized and posted to the City of Beaumont website. This opt-in survey was identical to the scientific survey and open to all City residents. (The data presented in this report exclude the opt- in survey data. These data can be found in the Supplemental Online Survey Results provided under separate cover.) 168 Item 1. The National Community Survey™ - Technical Appendices 42 Figure 1: Location of Survey Recipients 169 Item 1. The National Community Survey™ - Technical Appendices 43 Survey Administration and Response Selected households received three mailings, one week apart, beginning on April 8, 2020. The first mailing was a prenotification postcard announcing the upcoming survey. The next mailing contained a letter from the Mayor inviting the household to participate, a questionnaire and a postage-paid return envelope. The final mailing contained a reminder letter, another survey and a postage-paid return envelope. The second cover letter asked those who had not completed the survey to do so and those who had already done so to refrain from turning in another survey. The survey was available in English and Spanish. Both cover letters included a URL through which the residents selected for the mail survey could choose respond online rather than by mail. The cover letters also contained paragraphs in Spanish instructing participants to complete the Spanish version of the survey online. The City of Beaumont chose to augment their administration of The NCS with several additional services, including custom benchmark comparisons and a report of an open-ended question on top priorities for the City. The results of the open-ended question has been provided under separate cover. Completed surveys were collected over the following eight weeks. The online “opt-in” survey became available to all residents on May 13, 2020 and remained open for three weeks. About 2% of the 2,500 surveys mailed were returned because the housing unit was vacant or the postal service was unable to deliver the survey as addressed. Of the remaining 2,458 households that received the survey, 649 completed the survey, providing an overall response rate of 26%. Of the 649 completed surveys, five were completed in Spanish and 111 were completed online. The response rate was calculated using AAPOR’s response rate #21 for mailed surveys of unnamed persons. Additionally, 479 opt-in residents completed the online opt-in survey. Table 68: Survey Response Rate Number/Percentage Total sample used 2,500 I=Complete Interviews 639 P=Partial Interviews 10 R=Refusal and break off 2 NC=Non Contact 0 O=Other 0 UH=Unknown household 0 UO=Unknown other 1,805 NE=Not eligible 44 Response rate: (I+P)/(I+P) + (R+NC+O) + (UH+UO) 26% Confidence Intervals It is customary to describe the precision of estimates made from surveys by a “level of confidence” and accompanying “confidence interval” (or margin of error). A traditional level of confidence, and 1 See AAPOR’s Standard Definitions for more information: http://www.aapor.org/Standards-Ethics/Standard-Definitions-(1).aspx 170 Item 1. The National Community Survey™ - Technical Appendices 44 the one used here, is 95%. The 95% confidence interval can be any size and quantifies the sampling error or imprecision of the survey results because some residents’ opinions are relied on to estimate all residents’ opinions.2 The margin of error for the City of Beaumont survey is no greater than plus or minus four percentage points around any given percent reported for all respondents (649 completed surveys). For subgroups of responses, the margin of error increases because the number of respondents for the subgroup is smaller. Survey Processing (Data Entry) Upon receipt, completed surveys were assigned a unique identification number. Additionally, each survey was reviewed and “cleaned” as necessary. For example, a question may have asked a respondent to pick two items out of a list of five, but the respondent checked three; in this case, NRC would use protocols to randomly choose two of the three selected items for inclusion in the dataset. All surveys then were entered twice into an electronic dataset; any discrepancies were resolved in comparison to the original survey form. Range checks as well as other forms of quality control were also performed. NRC used SurveyGizmo, a web-based survey and analytics platform, to collect the online survey data. Use of an online system means all collected data are entered into the dataset when the respondents submit the surveys. Skip patterns are programmed into system so respondents are automatically “skipped” to the appropriate question based on the individual responses being given. Online programming also allows for more rigid control of the data format, making extensive data cleaning unnecessary. A series of quality control checks were also performed in order to ensure the integrity of the web data. Steps may include and not be limited to reviewing the data for clusters of repeat IP addresses and time stamps (indicating duplicate responses) and removing empty submissions (questionnaires submitted with no questions answered). Survey Data Weighting Upon completion of data collection for both the scientific (probability) and nonscientific open participation online opt-in (non-probability) surveys, the demographics of each dataset were separately compared to those found in the 2010 Census and American Community Survey 2 A 95% confidence interval indicates that for every 100 random samples of this many residents, 95 of the confidence intervals created will include the “true” population response. This theory is applied in practice to mean that the “true” perspective of the target population lies within the confidence interval created for a single survey. For example, if 75% of residents rate a service as “excellent” or “good,” then the 4% margin of error (for the 95% confidence interval) indicates that the range of likely responses for the entire community is between 71% and 79%. This source of uncertainty is called sampling error. In addition to sampling error, other sources of error may affect any survey, including the non-response of residents with opinions different from survey responders. Though standardized on The NCS, on other surveys, differences in question wording, order, translation and data entry, as examples, can lead to somewhat varying results. 171 Item 1. The National Community Survey™ - Technical Appendices 45 estimates for adults in the City of Beaumont. The primary objective of weighting survey data is to make the survey respondents reflective of the larger population of the community. Both survey datasets were weighted independently to best match the Census. The characteristics used for weighting were housing unit type, housing tenure (rent or own), ethnicity, race, sex and age. No adjustments were made for design effects. The results of the weighting scheme are presented in the following table. Table 69: Beaumont, CA 2020 Weighting Table Characteristic Population Norm Unweighted Data Weighted Data Housing Rent home 26% 11% 21% Own home 74% 89% 79% Detached unit* 89% 92% 89% Attached unit* 11% 8% 11% Race and Ethnicity White 65% 67% 64% Not white 35% 33% 36% Not Hispanic 65% 68% 60% Hispanic 35% 32% 40% Sex and Age Female 52% 57% 53% Male 48% 43% 47% 18-34 years of age 35% 6% 29% 35-54 years of age 36% 31% 38% 55+ years of age 30% 62% 33% Females 18-34 18% 4% 17% Females 35-54 18% 18% 19% Females 55+ 16% 35% 17% Males 18-34 17% 3% 13% Males 35-54 18% 13% 19% Males 55+ 14% 27% 16% * U.S. Census Bureau ACS 2017 5-year estimates Survey Data Analysis and Reporting The survey dataset was analyzed using the Statistical Package for the Social Sciences (SPSS). For the most part, the percentages presented in the reports represent the “percent positive.” The percent positive is the combination of the top two most positive response options (i.e., “excellent” and “good,” “very safe” and “somewhat safe,” “essential” and “very important,” etc.), or, in the case of resident behaviors/participation, the percent positive represents the proportion of respondents indicating “yes” or participating in an activity at least once a month. 172 Item 1. The National Community Survey™ - Technical Appendices 46 On many of the questions in the survey respondents may answer “don’t know.” The proportion of respondents giving this reply is shown in the full set of responses included in Appendix A. However, these responses have been removed from the analyses presented in the reports. In other words, the tables and graphs display the responses from respondents who had an opinion about a specific item. When a table for a question that only permitted a single response does not total to exactly 100%, it is due to the common practice of percentages being rounded to the nearest whole number. 173 Item 1. The National Community Survey™ - Technical Appendices 47 Appendix D: Survey Materials 174 Item 1. Dear Beaumont Resident, It won’t take much of your time to make a big difference! Your household has been randomly selected to participate in a survey about your community. Your survey will arrive in a few days. Thank you for helping create a better City! Sincerely, Estimado Residente de Beaumont, ¡No le tomará mucho de su tiempo para marcar una gran diferencia! Su hogar ha sido elegido al azar para participar en una encuesta sobre su comunidad. Su encuesta le llegará dentro de pocos días. ¡Gracias por ayudar a crear una Beaumont mejor! Atentamente, Rey Santos Mayor/Alcalde Dear Beaumont Resident, It won’t take much of your time to make a big difference! Your household has been randomly selected to participate in a survey about your community. Your survey will arrive in a few days. Thank you for helping create a better City! Sincerely, Estimado Residente de Beaumont, ¡No le tomará mucho de su tiempo para marcar una gran diferencia! Su hogar ha sido elegido al azar para participar en una encuesta sobre su comunidad. Su encuesta le llegará dentro de pocos días. ¡Gracias por ayudar a crear una Beaumont mejor! Atentamente, Rey Santos Mayor/Alcalde Dear Beaumont Resident, It won’t take much of your time to make a big difference! Your household has been randomly selected to participate in a survey about your community. Your survey will arrive in a few days. Thank you for helping create a better City! Sincerely, Estimado Residente de Beaumont, ¡No le tomará mucho de su tiempo para marcar una gran diferencia! Su hogar ha sido elegido al azar para participar en una encuesta sobre su comunidad. Su encuesta le llegará dentro de pocos días. ¡Gracias por ayudar a crear una Beaumont mejor! Atentamente, Rey Santos Mayor/Alcalde Dear Beaumont Resident, It won’t take much of your time to make a big difference! Your household has been randomly selected to participate in a survey about your community. Your survey will arrive in a few days. Thank you for helping create a better City! Sincerely, Estimado Residente de Beaumont, ¡No le tomará mucho de su tiempo para marcar una gran diferencia! Su hogar ha sido elegido al azar para participar en una encuesta sobre su comunidad. Su encuesta le llegará dentro de pocos días. ¡Gracias por ayudar a crear una Beaumont mejor! Atentamente, Rey Santos Mayor/Alcalde 175 Item 1. Presorted First Class Mail US Postage PAID Boulder, CO Permit NO. 94 550 E. 6th Street Beaumont, CA 92223 Presorted First Class Mail US Postage PAID Boulder, CO Permit NO. 94 550 E. 6th Street Beaumont, CA 92223 Presorted First Class Mail US Postage PAID Boulder, CO Permit NO. 94 550 E. 6th Street Beaumont, CA 92223 Presorted First Class Mail US Postage PAID Boulder, CO Permit NO. 94 550 E. 6th Street Beaumont, CA 92223 176 Item 1. City of Beaumont | 550 E. 6th Street, Beaumont, CA 92223 | (951) 769 -8520 | BeaumontCA.gov April 2020 Dear City of Beaumont Resident: Please help us shape the future of Beaumont! You have been selected at random to participate in the 2020 Beaumont Community Survey. Please take a few minutes to fill out the enclosed survey. Your participation in this survey is very important – especially since your household is one of only a small number of households being surveyed. Your feedback will help Beaumont make decisions that affect our City. A few things to remember: Your responses are completely anonymous. In order to hear from a diverse group of residents, the adult 18 years or older in your household who most recently had a birthday should complete this survey. You may return the survey by mail in the enclosed postage-paid envelope, or you can complete the survey online at: www.bit.ly/xx Please do not share your survey link. This survey is for randomly selected households only. City will conduct a separate survey that is open to all residents just a few weeks from now. If you have any questions about the survey please call 951-572-3207. Thank you for your time and participation! Sincerely, Estimado Residente de la Ciudad de Beaumont: ¡Por favor ayúdenos a moldear el futuro de Beaumont! Usted ha sido seleccionado al azar para participar en la Encuesta de la Comunidad de Beaumont del 2020. Por favor tome unos minutos para completar la encuesta adjunta; si usted preferiría completar la encuesta en español, por favor siga las instrucciones abajo para acceder a la encuesta en español por medio de la red. Su participación en esta encuesta es muy importante – especialmente porque su hogar es uno de solamente un número pequeño de hogares que se están encuestando. Sus observaciones le ayudarán a Beaumont tomar decisiones que afectarán a nuestra Ciudad. Algunas cosas para recordar: Sus respuestas son completamente anónimas. Para poder escuchar a un grupo diverso de residentes, el adulto de 18 años o más en su hogar que haya celebrado su cumpleaños más recientemente debe completar esta encuesta. Puede devolver la encuesta por correo en el sobre pre-pagado adjunto, o puede completar la encuesta en línea en español en: www.bit.ly/xx Para la versión en español haga clic en el botón en el parte superior de la pantalla. Por favor no comparta el enlace de su encuesta. Esta encuesta es solamente para hogares seleccionados al azar. La Ciudad conducirá una encuesta separada que está abierta a todos los residentes dentro de unas semanas. Si tiene alguna pregunta sobre la encuesta por favor llame al 951-572-3207. ¡Gracias por su tiempo y participación! Atentamente, Rey Santos Mayor/Alcalde 177 Item 1. City of Beaumont | 550 E. 6th Street, Beaumont, CA 92223 | (951) 769 -8520 | BeaumontCA.gov April 2020 Dear City of Beaumont Resident: Here’s a second chance if you haven’t already responded to the 2020 Beaumont Community Survey! (If you completed it and sent it back, we thank you for your time and ask you to recycle this survey. Please do not respond twice.) Please help us shape the future of Beaumont! You have been selected at random to participate in the 2020 Beaumont Community Survey. Please take a few minutes to fill out the enclosed survey. Your participation in this survey is very important – especially since your household is one of only a small number of households being surveyed. Your feedback will help Beaumont make decisions that affect our City. A few things to remember: Your responses are completely anonymous. In order to hear from a diverse group of residents, the adult 18 years or older in your household who most recently had a birthday should complete this survey. You may return the survey by mail in the enclosed postage-paid envelope, or you can complete the survey online at: www.n-r-c.com/survey/xx.htm Please do not share your survey link. This survey is for randomly selected households only. The City will conduct a separate survey that is open to all residents just a few weeks from now. If you have any questions about the survey please call 951-572-3207. Thank you for your time and participation! Sincerely, Estimado Residente de la Ciudad de Beaumont: ¡Aquí tiene una segunda oportunidad si usted aún no ha respondido a la Encuesta de la Comunidad de Beaumont del 2020! (Si usted la completó y la devolvió, le damos las gracias por su tiempo y le pedimos que recicle esta encuesta. Por favor no responda dos veces.) ¡Por favor ayúdenos a moldear el futuro de Beaumont! Usted ha sido seleccionado al azar para participar en la Encuesta de la Comunidad de Beaumont del 2020. Por favor tome unos minutos para completar la encuesta adjunta; si usted preferiría completar la encuesta en español, por favor siga las instrucciones abajo para acceder a la encuesta en español por medio de la red. Su participación en esta encuesta es muy importante – especialmente porque su hogar es uno de solamente un número pequeño de hogares que se están encuestando. Sus observaciones le ayudarán a Beaumont tomar decisiones que afectarán a nuestra ciudad. Algunas cosas para recordar: Sus respuestas son completamente anónimas. Para poder escuchar a un grupo diverso de residentes, el adulto de 18 años o más en su hogar que haya celebrado su cumpleaños más recientemente debe completar esta encuesta. Puede devolver la encuesta por correo en el sobre pre-pagado adjunto, o puede completar la encuesta en línea en español en: www.bit.ly/xx Para la versión en español haga clic en el botón en el parte superior de la pantalla. Por favor no comparta el enlace de su encuesta. Esta encuesta es solamente para hogares seleccionados al azar. La Ciudad conducirá una encuesta separada que está abierta a todos los residentes dentro de unas semanas. Si tiene alguna pregunta sobre la encuesta por favor llame al 951-572-3207. ¡Gracias por su tiempo y participación! Atentamente, Rey Santos Mayor/Alcalde 178 Item 1. The National Community Survey™ • © 2001-2020 National Research Center, Inc. The City of Beaumont 2020 Community Survey Page 1 of 5 Please complete this survey if you are the adult (age 18 or older) in the household who most recently had a birthday (the year of birth does not matter). Your responses are anonymous and will be reported in group form only. 1. Please rate each of the following aspects of quality of life in Beaumont. Excellent Good Fair Poor Don’t know Beaumont as a place to live ................................................................................................. 1 2 3 4 5 Your neighborhood as a place to live .............................................................................. 1 2 3 4 5 Beaumont as a place to raise children ............................................................................ 1 2 3 4 5 Beaumont as a place to work .............................................................................................. 1 2 3 4 5 Beaumont as a place to visit ................................................................................................ 1 2 3 4 5 Beaumont as a place to retire ............................................................................................. 1 2 3 4 5 The overall quality of life in Beaumont .......................................................................... 1 2 3 4 5 Sense of community ................................................................................................................ 1 2 3 4 5 2. Please rate each of the following characteristics as they relate to Beaumont as a whole. Excellent Good Fair Poor Don’t know Overall economic health of Beaumont ............................................................................ 1 2 3 4 5 Overall quality of the transportation system (auto, bicycle, foot, bus) in Beaumont ........................................................................................................................... 1 2 3 4 5 Overall design or layout of Beaumont’s residential and commercial areas (e.g., homes, buildings, streets, parks, etc.) ................................................. 1 2 3 4 5 Overall quality of the utility infrastructure in Beaumont (water, sewer, storm water, electric/gas) ............................................................... 1 2 3 4 5 Overall feeling of safety in Beaumont ............................................................................. 1 2 3 4 5 Overall quality of natural environment in Beaumont .............................................. 1 2 3 4 5 Overall quality of the parks and recreation opportunities .................................... 1 2 3 4 5 Overall health and wellness opportunities in Beaumont ....................................... 1 2 3 4 5 Overall opportunities for education, culture and the arts...................................... 1 2 3 4 5 Residents’ connection and engagement with their community .......................... 1 2 3 4 5 3. Please indicate how likely or unlikely you are to do each of the following. Very Somewhat Somewhat Very Don’t likely likely unlikely unlikely know Recommend living in Beaumont to someone who asks ....................1 2 3 4 5 Remain in Beaumont for the next five years ..........................................1 2 3 4 5 4. Please rate how safe or unsafe you feel: Very Somewhat Neither safe Somewhat Very Don’t safe safe nor unsafe unsafe unsafe know In your neighborhood during the day ...................................... 1 2 3 4 5 6 In Beaumont’s downtown/commercial area during the day ............................................................................... 1 2 3 4 5 6 From property crime ....................................................................... 1 2 3 4 5 6 From violent crime ........................................................................... 1 2 3 4 5 6 From fire, flood or other natural disaster .............................. 1 2 3 4 5 6 5. Please rate the job you feel the Beaumont community does at each of the following. Excellent Good Fair Poor Don’t know Making all residents feel welcome ................................................................................... 1 2 3 4 5 Attracting people from diverse backgrounds .............................................................. 1 2 3 4 5 Valuing/respecting residents from diverse backgrounds ...................................... 1 2 3 4 5 Taking care of vulnerable residents (elderly, disabled, homeless, etc.) ........... 1 2 3 4 5 6. Please rate each of the following characteristics as they relate to Beaumont as a whole. Excellent Good Fair Poor Don’t know Overall quality of business and service establishments in Beaumont .............. 1 2 3 4 5 Variety of business and service establishments in Beaumont ............................. 1 2 3 4 5 Vibrancy of downtown/commercial area ..................................................................... 1 2 3 4 5 Employment opportunities ................................................................................................. 1 2 3 4 5 Shopping opportunities ........................................................................................................ 1 2 3 4 5 Cost of living in Beaumont ................................................................................................... 1 2 3 4 5 Overall image or reputation of Beaumont..................................................................... 1 2 3 4 5 179 Item 1. The National Community Survey™ • © 2001-2020 National Research Center, Inc. Page 2 of 5 7. Please rate each of the following characteristics as they relate to Beaumont as a whole. Excellent Good Fair Poor Don’t know Traffic flow on major streets ............................................................................................... 1 2 3 4 5 Ease of public parking ............................................................................................................ 1 2 3 4 5 Ease of travel by car in Beaumont .................................................................................... 1 2 3 4 5 Ease of travel by public transportation in Beaumont .............................................. 1 2 3 4 5 Ease of travel by bicycle in Beaumont ............................................................................ 1 2 3 4 5 Ease of walking in Beaumont .............................................................................................. 1 2 3 4 5 Well-planned residential growth ...................................................................................... 1 2 3 4 5 Well-planned commercial growth .................................................................................... 1 2 3 4 5 Well-designed neighborhoods ........................................................................................... 1 2 3 4 5 Preservation of the historical or cultural character of the community ............ 1 2 3 4 5 Public places where people want to spend time ........................................................ 1 2 3 4 5 Variety of housing options ................................................................................................... 1 2 3 4 5 Availability of affordable quality housing ..................................................................... 1 2 3 4 5 Overall quality of new development in Beaumont .................................................... 1 2 3 4 5 Overall appearance of Beaumont ...................................................................................... 1 2 3 4 5 Cleanliness of Beaumont....................................................................................................... 1 2 3 4 5 Air quality .................................................................................................................................... 1 2 3 4 5 Availability of paths and walking trails .......................................................................... 1 2 3 4 5 Fitness opportunities (including exercise classes and paths or trails, etc.) ... 1 2 3 4 5 Recreational opportunities .................................................................................................. 1 2 3 4 5 Availability of affordable quality food ............................................................................ 1 2 3 4 5 Availability of affordable quality health care ............................................................... 1 2 3 4 5 Availability of preventive health services ..................................................................... 1 2 3 4 5 Availability of affordable quality mental health care ............................................... 1 2 3 4 5 Opportunities to attend cultural/arts/music activities .......................................... 1 2 3 4 5 Community support for the arts ........................................................................................ 1 2 3 4 5 Availability of affordable quality childcare/preschool ............................................ 1 2 3 4 5 K-12 education .......................................................................................................................... 1 2 3 4 5 Adult educational opportunities ....................................................................................... 1 2 3 4 5 Sense of civic/community pride ........................................................................................ 1 2 3 4 5 Neighborliness of residents in Beaumont ..................................................................... 1 2 3 4 5 Opportunities to participate in social events and activities .................................. 1 2 3 4 5 Opportunities to attend special events and festivals ............................................... 1 2 3 4 5 Opportunities to volunteer .................................................................................................. 1 2 3 4 5 Opportunities to participate in community matters ................................................ 1 2 3 4 5 Openness and acceptance of the community toward people of diverse backgrounds ..................................................................................................... 1 2 3 4 5 8. Please indicate whether or not you have done each of the following in the last 12 months. No Yes Contacted the City of Beaumont (in-person, phone, email or web) for help or information ........................... 1 2 Contacted Beaumont elected officials (in-person, phone, email or web) to express your opinion ............... 1 2 Attended a local public meeting (of local elected officials like City Council or County Commissioners, advisory boards, town halls, HOA, neighborhood watch, etc.) ............................................ 1 2 Watched (online or on television) a local public meeting ............................................................................................... 1 2 Volunteered your time to some group/activity in Beaumont ....................................................................................... 1 2 Campaigned or advocated for a local issue, cause or candidate ................................................................................... 1 2 Voted in your most recent local election ................................................................................................................................ 1 2 Used bus, rail, subway or other public transportation instead of driving ................................................................ 1 2 Carpooled with other adults or children instead of driving alone .............................................................................. 1 2 Walked or biked instead of driving ........................................................................................................................................... 1 2 180 Item 1. The National Community Survey™ • © 2001-2020 National Research Center, Inc. The City of Beaumont 2020 Community Survey Page 3 of 5 9. Please rate the quality of each of the following services in Beaumont. Excellent Good Fair Poor Don’t know Public information services ............................................................................................. 1 2 3 4 5 Economic development ..................................................................................................... 1 2 3 4 5 Traffic enforcement ............................................................................................................ 1 2 3 4 5 Traffic signal timing ............................................................................................................ 1 2 3 4 5 Street repair ........................................................................................................................... 1 2 3 4 5 Street cleaning ....................................................................................................................... 1 2 3 4 5 Street lighting ........................................................................................................................ 1 2 3 4 5 Sidewalk maintenance ....................................................................................................... 1 2 3 4 5 Bus or transit services ....................................................................................................... 1 2 3 4 5 Land use, planning, and zoning ...................................................................................... 1 2 3 4 5 Code enforcement (weeds, abandoned buildings, etc.) ...................................... 1 2 3 4 5 Affordable high-speed internet access ....................................................................... 1 2 3 4 5 Garbage collection ............................................................................................................... 1 2 3 4 5 Drinking water ...................................................................................................................... 1 2 3 4 5 Sewer services ....................................................................................................................... 1 2 3 4 5 Storm water management (storm drainage, etc.) ................................................. 1 2 3 4 5 Power (electric and/or gas) utility ............................................................................... 1 2 3 4 5 Utility billing .......................................................................................................................... 1 2 3 4 5 Police/Sheriff services ....................................................................................................... 1 2 3 4 5 Crime prevention ................................................................................................................. 1 2 3 4 5 Animal control ....................................................................................................................... 1 2 3 4 5 Ambulance or emergency medical services ............................................................. 1 2 3 4 5 Fire services ........................................................................................................................... 1 2 3 4 5 Fire prevention and education ....................................................................................... 1 2 3 4 5 Emergency preparedness (services that prepare the community for natural disasters or other emergency situations) ..................................... 1 2 3 4 5 Preservation of natural areas (open space and greenbelts) ............................. 1 2 3 4 5 Beaumont open space ........................................................................................................ 1 2 3 4 5 Recycling .................................................................................................................................. 1 2 3 4 5 Yard waste pick-up .............................................................................................................. 1 2 3 4 5 City parks ................................................................................................................................. 1 2 3 4 5 Recreation programs or classes .................................................................................... 1 2 3 4 5 Recreation centers or facilities ...................................................................................... 1 2 3 4 5 Health services ...................................................................................................................... 1 2 3 4 5 Public library services ....................................................................................................... 1 2 3 4 5 Overall customer service by Beaumont employees (police, receptionists, planners, etc.) ..................................................................... 1 2 3 4 5 10. Please rate the following categories of Beaumont government performance. Excellent Good Fair Poor Don’t know The value of services for the taxes paid to Beaumont.......................................... 1 2 3 4 5 The overall direction that Beaumont is taking ........................................................ 1 2 3 4 5 The job Beaumont government does at welcoming resident involvement ....................................................................................................................... 1 2 3 4 5 Overall confidence in Beaumont government ......................................................... 1 2 3 4 5 Generally acting in the best interest of the community ...................................... 1 2 3 4 5 Being honest ........................................................................................................................... 1 2 3 4 5 Being open and transparent to the public ................................................................. 1 2 3 4 5 Informing residents about issues facing the community ................................... 1 2 3 4 5 Treating all residents fairly ............................................................................................. 1 2 3 4 5 Treating residents with respect .................................................................................... 1 2 3 4 5 181 Item 1. The National Community Survey™ • © 2001-2020 National Research Center, Inc. Page 4 of 5 11. Overall, how would you rate the quality of the services provided by each of the following? Excellent Good Fair Poor Don’t know The City of Beaumont ......................................................................................................... 1 2 3 4 5 The Federal Government .................................................................................................. 1 2 3 4 5 12. Please rate how important, if at all, you think it is for the Beaumont community to focus on each of the following in the coming two years. Very Somewhat Not at all Essential important important important Overall economic health of Beaumont ...............................................................................1 2 3 4 Overall quality of the transportation system (auto, bicycle, foot, bus) in Beaumont ..............................................................................................................................1 2 3 4 Overall design or layout of Beaumont’s residential and commercial areas (e.g., homes, buildings, streets, parks, etc.) .....................................................1 2 3 4 Overall quality of the utility infrastructure in Beaumont (water, sewer, storm water, electric/gas) ...................................................................1 2 3 4 Overall feeling of safety in Beaumont ................................................................................1 2 3 4 Overall quality of natural environment in Beaumont .................................................1 2 3 4 Overall quality of the parks and recreation opportunities .......................................1 2 3 4 Overall health and wellness opportunities in Beaumont ..........................................1 2 3 4 Overall opportunities for education, culture and the arts.........................................1 2 3 4 Residents’ connection and engagement with their community .............................1 2 3 4 13. Please indicate how much of a source, if at all, you consider each of the following to be for obtaining information about the City government and its activities, events and services: Major Minor Not a source source source Local newspaper ............................................................................................................................. 1 2 3 City website (BeaumontCA.gov) ............................................................................................... 1 2 3 City Manager’s monthly email report .................................................................................... 1 2 3 Word-of-mouth ................................................................................................................................ 1 2 3 City Council meetings .................................................................................................................... 1 2 3 Talking with City officials ............................................................................................................ 1 2 3 City social media accounts (Facebook, Nextdoor, Instagram, Twitter, YouTube) ...................................................................................................................... 1 2 3 Visiting City Hall or the CRC (Community Recreation Center) ................................... 1 2 3 14. Please rate how important, if at all, you think it is for the City to invest resources in each of the following capital projects over the next five years: Very Somewhat Not at all Essential important important important Enhancements to the municipal pool (splash pad, slides, locker room renovations, etc.) ....................................................................................................................1 2 3 4 Downtown revitalization and City Hall Plaza/Event Center ....................................1 2 3 4 Hiking and biking trails system (expansion, signage, etc.) .......................................1 2 3 4 Expansion of public safety facilities (new Police Department/sub-station, additional Fire Stations, etc.) .............................................................................................1 2 3 4 Freeway interchange improvements .................................................................................1 2 3 4 Park & community center improvements (shade structures, inclusive playground, fitness equipment, etc.) ..............................................................................1 2 3 4 Upgrade and expansion of athletic/sport facilities ......................................................1 2 3 4 Local street & traffic flow improvements .........................................................................1 2 3 4 15. What do you see as the top three needs or priorities for the City of Beaumont? 182 Item 1. The National Community Survey™ • © 2001-2020 National Research Center, Inc. The City of Beaumont 2020 Community Survey Page 5 of 5 Our last questions are about you and your household. Again, all of your responses to this survey are completely anonymous and will be reported in group form only. D1. In general, how many times do you: Several Once A few times Every Less often Don’t times a day a day a week few weeks or never know Access the internet from your home using a computer, laptop or tablet computer .......................1 2 3 4 5 6 Access the internet from your cell phone .......................1 2 3 4 5 6 Visit social media sites such as Facebook, Twitter, WhatsApp, etc. .....................................................1 2 3 4 5 6 Use or check email ....................................................................1 2 3 4 5 6 Share your opinions online ...................................................1 2 3 4 5 6 Shop online ..................................................................................1 2 3 4 5 6 D2. Would you say that in general your health is: Excellent Very good Good Fair Poor D3. What impact, if any, do you think the economy will have on your family income in the next 6 months? Do you think the impact will be: Very positive Somewhat positive Neutral Somewhat negative Very negative D4. How many years have you lived in Beaumont? Less than 2 years 2-5 years 6-10 years 11-20 years More than 20 years D5. Which best describes the building you live in? One family house detached from any other houses Building with two or more homes (duplex, townhome, apartment or condominium) Mobile home Other D6. Do you rent or own your home? Rent Own D7. About how much is your monthly housing cost for the place you live (including rent, mortgage payment, property tax, property insurance and homeowners’ association (HOA) fees)? Less than $500 $2,000 to $2,499 $500 to $999 $2,500 to $2,999 $1,000 to $1,499 $3,000 to $3,499 $1,500 to $1,999 $3,500 or more D8. Do any children 17 or under live in your household? No Yes D9. Are you or any other members of your household aged 65 or older? No Yes D10. How much do you anticipate your household’s total income before taxes will be for the current year? (Please include in your total income money from all sources for all persons living in your household.) Less than $25,000 $75,000 to $99,999 $25,000 to $49,999 $100,000 to $149,999 $50,000 to $74,999 $150,000 or more D11. Are you Spanish, Hispanic or Latino? No, not Spanish, Hispanic or Latino Yes, I consider myself to be Spanish, Hispanic or Latino D12. What is your race? (Mark one or more races to indicate what race you consider yourself to be.) American Indian or Alaskan Native Asian, Asian Indian or Pacific Islander Black or African American White Other D13. In which category is your age? 18-24 years 55-64 years 25-34 years 65-74 years 35-44 years 75 years or older 45-54 years D14. What is your gender? Female Male Identify in another way Thank you! Please return the completed survey in the postage-paid envelope to: National Research Center, Inc., PO Box 549, Belle Mead, NJ 08502 183 Item 1. Dear Beaumont Resident, Just a reminder – if you have not yet completed Beaumont’s 2020 Community Survey, please do so. Your participation in this survey is very important – your answers will help the Beaumont City Council make decisions that affect your community. Please complete the survey online at: www.n-r-c.com/survey/xx.htm Thank you very much! Estimado residente de la Ciudad de Beaumont, Solamente un recordatorio – si usted aún no ha completado la Encuesta de la Comunidad del 2020 de la Ciudad de Beaumont, por favor hágalo. Su participación en esta encuesta es muy importante – sus respuestas le ayudarán al Consejo Municipal de Beaumont para tomar decisiones que afectan nuestra comunidad. También puede completar la encuesta en línea en español en: www.n-r-c.com/survey/xx.htm Para la versión en español haga clic en “Español” en la esquina superior a mano derecha. ¡Muchas gracias!, Rey Santos Mayor/Alcalde Dear Beaumont Resident, Just a reminder – if you have not yet completed Beaumont’s 2020 Community Survey, please do so. Your participation in this survey is very important – your answers will help the Beaumont City Council make decisions that affect your community. Please complete the survey online at: www.n-r-c.com/survey/xx.htm Thank you very much! Estimado residente de la Ciudad de Beaumont, Solamente un recordatorio – si usted aún no ha completado la Encuesta de la Comunidad del 2020 de la Ciudad de Beaumont, por favor hágalo. Su participación en esta encuesta es muy importante – sus respuestas le ayudarán al Consejo Municipal de Beaumont para tomar decisiones que afectan nuestra comunidad. También puede completar la encuesta en línea en español en: www.n-r-c.com/survey/xx.htm Para la versión en español haga clic en “Español” en la esquina superior a mano derecha. ¡Muchas gracias!, Rey Santos Mayor/Alcalde Dear Beaumont Resident, Just a reminder – if you have not yet completed Beaumont’s 2020 Community Survey, please do so. Your participation in this survey is very important – your answers will help the Beaumont City Council make decisions that affect your community. Please complete the survey online at: www.n-r-c.com/survey/xx.htm Thank you very much! Estimado residente de la Ciudad de Beaumont, Solamente un recordatorio – si usted aún no ha completado la Encuesta de la Comunidad del 2020 de la Ciudad de Beaumont, por favor hágalo. Su participación en esta encuesta es muy importante – sus respuestas le ayudarán al Consejo Municipal de Beaumont para tomar decisiones que afectan nuestra comunidad. También puede completar la encuesta en línea en español en: www.n-r-c.com/survey/xx.htm Para la versión en español haga clic en “Español” en la esquina superior a mano derecha. ¡Muchas gracias!, Rey Santos Mayor/Alcalde Dear Beaumont Resident, Just a reminder – if you have not yet completed Beaumont’s 2020 Community Survey, please do so. Your participation in this survey is very important – your answers will help the Beaumont City Council make decisions that affect your community. Please complete the survey online at: www.n-r-c.com/survey/xx.htm Thank you very much! Estimado residente de la Ciudad de Beaumont, Solamente un recordatorio – si usted aún no ha completado la Encuesta de la Comunidad del 2020 de la Ciudad de Beaumont, por favor hágalo. Su participación en esta encuesta es muy importante – sus respuestas le ayudarán al Consejo Municipal de Beaumont para tomar decisiones que afectan nuestra comunidad. También puede completar la encuesta en línea en español en: www.n-r-c.com/survey/xx.htm Para la versión en español haga clic en “Español” en la esquina superior a mano derecha. ¡Muchas gracias!, Rey Santos Mayor/Alcalde 184 Item 1. Presorted First Class Mail US Postage PAID Boulder, CO Permit NO. 94 550 E. 6th Street Beaumont, CA 92223 Presorted First Class Mail US Postage PAID Boulder, CO Permit NO. 94 550 E. 6th Street Beaumont, CA 92223 Presorted First Class Mail US Postage PAID Boulder, CO Permit NO. 94 550 E. 6th Street Beaumont, CA 92223 Presorted First Class Mail US Postage PAID Boulder, CO Permit NO. 94 550 E. 6th Street Beaumont, CA 92223 185 Item 1. Presorted First Class Mail US Postage PAID Boulder, CO Permit NO.94 550 E. 6th Street Beaumont, CA 92223 186 Item 1. Beaumont, CA The National Community Survey™ Key Findings July 28, 2020 187 Item 1. The NCS™ Facets of Community Livability Health & Wellness Education, Arts, & Culture Community Design Inclusivity & Engagement Parks & Recreation Natural Environment Economy MobilitySafety Utilities Community Livability 188 Item 1. The NCS™ & Beaumont •First time participating in The National Community Survey™ •Scientific sample of 2,500 households •649 returned surveys; 26% response rate •±4% margin of error Expanded sample Open-ended question Online option Spanish Custom benchmarks Follow up postcard 189 Item 1. NRC National Benchmarking Database 190 Item 1. 2020 National Benchmark Comparisons 78 received similar ratings 1 received higher ratings 58 received lower ratings 191 Item 1. 2020 Custom Benchmark Comparisons 42 received similar ratings 1 received higher ratings 76 received lower ratings 192 Item 1. Quality ImportanceLower Similar Higher Higher•Community Design •Health & Wellness Similar•Economy •Mobility •Utilities •Parks & Rec •Education,Arts, Culture •Safety •Natural Environment Lower•Inclusivity & Engagement The NCS™Facets of Livability 193 Item 1. Residents appreciate many aspects of living in Beaumont. Key Finding #1 194 Item 1. Living in Beaumont Beaumont as a place to live Overall quality of life Neighborhood Rating as excellent or good Over 75% 195 Item 1. Likelihood of Remaining in and Recommending Community 8 in 10 Recommended living in Beaumont Planned to stay in Beaumont for the next 5 years 196 Item 1. Community Design Overall quality of new development Well-designed neighborhoods Variety of housing options Availability of affordable quality housing 58% 56% 40% Percent excellent/good 53% 197 Item 1. Mobility-related services and traffic flow are areas of high importance to residents and of opportunity. Key Finding #2 198 Item 1. Mobility Ratings Ease of walking Overall quality of the transportation system Ease of travel by bicycle Sidewalk maintenance Street cleaning Traffic signal timing Percent excellent/good 40% 42% 42% 57% 44% 53% 199 Item 1. Alternate Modes of Transportation Percent excellent/good or yes 5 in 10 residents reported they carpooled, walked or biked instead of driving 200 Item 1. Investing Resources in Mobility 9 in 10 Local street and traffic flow improvements 8 in 10 Freeway interchange improvements Areas where the City should invest resources in the next five years Percent essential or very important 201 Item 1. Mobility Focus Areas Traffic Enforcement Ease of travel by car Traffic flow on major streets 46% 24% 46% Percent excellent/good 202 Item 1. Mobility is a Top Priority What do you see as the top three needs or priorities for Beaumont? Street infrastructure and quality Mobility Traffic 203 Item 1. Residents are healthy and prioritize opportunities for Health and Wellness. Key Finding #3 204 Item 1. Health and Wellness 8 in 10 consider health and wellness a priority 205 Item 1. Health and Wellness Percent excellent/good 48% Overall health and wellness opportunities 51% Availability of preventative health services47% Health services = Lower than national benchmarks 206 Item 1. Parks and Recreation Ratings Overall quality of parks and recreation City parks Availability of paths and walking trails Recreation centers or facilities Recreation programs or classes Fitness opportunities Recreational opportunities Percent excellent or good 63% 41% 50% 61% 50% 49% 36% 207 Item 1. 6 in 10 residents rated park and community center improvements as essential or very important Recreation Support 208 Item 1. Beaumont’s Economy remains a high priority for residents, especially in the current climate. Key Finding #4 209 Item 1. Economy as a Focus Area 9 in 10 Rated it as essential or very important 210 Item 1. Overall Economic Health Overall quality of business and service establishments Economic Development Cost of Living Personal economic future 60% 34% 50% Percent excellent/good 24% 211 Item 1. Economic Challenges Percent excellent/good 4 in 10 of residents positively rated… •Variety of business and service establishments in Beaumont 3 in 10 or fewer of residents positively rated… •Vibrancy of downtown/commercial area •Shopping opportunities •Employment opportunities •Place to visit •Place to work 212 Item 1. Housing Cost Stress 1 in 2 Residents were experiencing housing cost stress 213 Item 1. The NCS™Special Topics 214 Item 1. Sources of Information Please indicate how much of a source, if at all, you consider each of the following to be for obtaining information about the City government and its activities, events and services: 24% 24% 27% 31% 32% 36% 57% 57% 37% 42% 40% 40% 45% 38% 26% 31% 40% 34% 33% 30% 23% 27% 17% 12% City Manager’s monthly email Visiting City Hall or the CRC Talking with City officials City Council meetings Word-of-mouth Local newspaper City social media accounts City website (BeaumontCA.gov) Major source Minor source Not a source 215 Item 1. Support for Capital Projects Please rate how important, if at all, you think it is for the City to invest resources in each of the following capital projects over the next five years: 18% 22% 23% 27% 30% 43% 63% 70% 29% 35% 34% 40% 37% 33% 25% 24% 38% 34% 33% 27% 28% 19% 9% 5% 15% 8% 10% 5% 4% 5% 2% 1% Enhancements to the municipal pool Upgrade and expansion of athletic/sport facilities Downtown revitalization Hiking and biking trails system Park & community center improvements Expansion of public safety facilities Freeway interchange improvements Local street & traffic flow improvements Essential Very important Somewhat important Not at all important 216 Item 1. Needs and Priorities for Beaumont 1% 5% 7% 9% 9% 9% 14% 15% 16% 17% 22% 24% 38% 48% Don't know/nothing Other Events/entertainment Parks & Rec Social/community issues City/downtown revitalization Economy/taxes K-12 schools,education City maintenance/services Safety/crime Growth/infrastructure Businesses/employment Mobility/traffic Street infrastructure/street quality What do you see as the top three needs or priorities for the City of Beaumont? 217 Item 1. The NCS™ Conclusions Residents appreciate many aspects of living in Beaumont. Mobility-related services and traffic flow are areas of high importance to residents and of opportunity. Residents are healthy and prioritize opportunities for Health and Wellness. Beaumont’s Economy remains a high priority for residents, especially in the current climate. 218 Item 1. Questions? 219 Item 1. Thank you! 220 Item 1.