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HomeMy Public PortalAbout06_7D_ECS_Attachment A_4th amendment to agreement_ annual software support and related servicesMANAGEMENT SERVICES DEPARTMENT MEMORANDUM D ATE: March 2, 2021 TO: The Honorable City Council FROM: Bryan Cook, City Manager By: Peggy Kuo, City Clerk Susan Paragas, Administrative Services Director SUBJECT: FOURTH AMENDMENT TO THE CONSULTANT SERVICES AGREEMENT WITH ECS IMAGING, INC. FOR CITY’S ELECTRONIC CONTENT MANAGEMENT SOFTWARE AND ANNUAL MAINTENANCE AND RELATED SERVICES RECOMMENDATION: The City Council is requested to: 1.Approve the fourth amendment to the Consultant Services Agreement with ECS Imaging, Inc. (Fourth Amendment) (Attachment “A”), for City’s electronic content management software (i.e., Laserfiche) and annual maintenance and related services; and 2.Authorize the City Manager to sign the Fourth Amendment. BACKGROUND: 1.On April 1, 2014, City Council awarded a Consultant Services Agreement to ECS Imaging, Inc. (ECS) for the purchase of ECMS (i.e., Laserfiche), two full user licenses, and a web portal with five concurrent web user licenses. City Council also approved an agreement with ECS to install Laserfiche, provide annual service maintenance and related services. 2.On April 21, 2015, City Council approved the First Amendment to the Consultant Services Agreement with ECS, renewing the annual maintenance and related services for Laserfiche with an option to extend the agreement for an additional period of three years and approved the purchase of additional user licenses for the web portal. 3. On March 6, 2018, City Council approved the Second Amendment to the Consultant Services Agreement with ECS, renewing the annual maintenance and related AGENDA ITEM 7.D. City Council March 2, 2021 Page 2 of 3 services for the next three years until May 1, 2021. 4. On April 7, 2020, City Council approved a Third Amendment to the Consultant Services Agreement with ECS to transition City’s electronic management content software from on premise server to the cloud and for the annual maintenance and related services. 5. On February 22, 2021, staff received a quote from ECS Imaging for the annual maintenance and related services. ANALYSIS : Since the purchase of Laserfiche, an electronic content management software, in 2014, staff has made public records such as City Council and City Commission meeting minutes, resolutions, ordinances, City Council staff reports, agreements, and building permits available to the public through a web portal. ECS continues to provide document scanning service, building and customization of the City’s public records web portal, and software maintenance and support. ECS has provided reliable services to the City and is responsive to staff. Having established a good working relationship and trust with the ECS team makes facilitating City’s needs much more swiftly. The City Council is requested to approve the Fourth Amendment to the Consultant Services Agreement with ECS to renew the maintenance of the software and related services (Attachment “A”) for one year. City Council’s approval of the Fourth Amendment to the Consultant Services Agreement with ECS will allow staff to continue providing public access to City’s public records online. CITY STRATEGIC GOALS: City Council’s approval of the Fourth Amendment to the Consultant Services Agreement with ECS will promote City Strategic Goals of Citizen Education/Communication and Good Governance. FISCAL IMPACT : Approval of this item will not have a fiscal impact on the Fiscal Year (FY) 2020-21 City Budget. The cost for the annual maintenance of Laserfiche is included in the FY2020- 2021 City Budget. City Council March 2, 2021 Page 3 of 3 ATTACHMENTS: A. Fourth Amendment to the Consultant Services Agreement with ECS B. Quote from ECS Imaging, Inc. FOURTH AMENDMENT TO CONSULTANT SERVICES AGREEMENT by and between the CITY OF TEMPLE CITY and ECS IMAGING, INC. Dated March 2, 2021 ATTACHMENT A -2- FOURTH AMENDMENT TO CONSULTANT SERVICES AGREEMENT This Fourth Amendment to Consultant Services Agreement (“Fourth Amendment”), which is dated March 2, 2021, is hereby entered into by and between the CITY OF TEMPLE CITY, a California charter city (“City”), and ECS Imaging, Inc., an incorporation (“Service Provider”), as follows: RECITALS A. City and Service Provider entered into a Consultant Services Agreement (“Agreement”) for staff support and maintenance services to the City’s electronic content management software, Laserfiche, on April 1, 2014. The Agreement provides that the Service Provider will perform for City those services specified in the Scope of Services for a term of one year. B. A First Amendment to the Agreement was entered into on May 1, 2015 (“First Amendment”). The First Amendment renewed the City’s agreement with Consultant for services for three years (May 1, 2015 to May 1, 2018) and amended the total compensation to not exceed FIFTEEN THOUSAND THREE HUNDRED FIFTY EIGHT DOLLARS AND SIXTY FIVE CENTS ($15, 358.65), $5,119.55 paid each year for three years. C. A Second Amendment to the Agreement was entered into on May 1, 2018 (“Second Amendment”). The Second Amendment renews the City’s agreement with Consultant for services for an additional three years (May 1, 2018 to May 1, 2021) with a total compensation to not exceed FIFTEEN THOUSAND TWO HUNDRED SEVENTY EIGHT DOLLARS AND SIXTY FIVE CENTS ($15,278.65). Payment will be made each year at renewal time at the rate of $5,237.55 for the first year (i.e., May 1, 2018 – May 1, 2019), $5,020.55 for the second year (i.e., May 1, 2019 – May 1, 2020), and $5,020.55 for the third year (i.e., May 1, 2020 – May 1, 2021). D. A Third Amendment to the Agreement was entered into on April 7, 2020 amending the scope of service of the Second Amendment to add installation, configuration and consulting services for migrating the City’s electronic content management software (i.e., Laserfiche) from the on premise server to the cloud for a one-time fee of $3,600 and raise the annual maintenance and licensing cost from $5,020.55 to $5061.00 until May 1, 2021. E. This Fourth Amendment renews the City’s agreement with Consultant for services for an additional one year (May 1, 2021 to May 1, 2022) with a total compensation to not exceed FOUR THOUSAND EIGHT HUNDRED AND TWENTY ONE DOLLARS ($4,821.00). -3- OPERATIVE PROVISIONS NOW, THEREFORE, in consideration of the promises made and recited herein, the parties do hereby enter into this Fourth Amendment which modifies and amends the Agreement as follows: 1. AMENDMENT. The Agreement is hereby modified and amended as follows: 1.1 Section 1. Section 1 is hereby amended to read as follows: “The term of this Agreement shall be for one (1) years from May 1, 2021 to May 1, 2022, subject to the provision provided herein. Subject to the provisions of Section 20 "Termination of Agreement" of this Agreement, the scope of services set forth in Exhibit “A” “Scope of Services” shall be completed pursuant to the schedule specified in Exhibit “A.” Should the scope of services not be completed pursuant to that schedule, the Consultant shall be deemed to be in Default of this Agreement pursuant to Section 21 of this Agreement. The City, in its sole discretion, may choose not to enforce the Default provisions of this Agreement and may instead allow Consultant to continue performing the scope of services until such services are complete.” 1.2 Section 4. Section 4 of the Agreement is hereby amended as follows: The third sentence of Section 4, subparagraph (a) of the agreement is amended to read as follows: FOUR THOURSAND EIGHT HUNDRED AND TWENTY ONE DOLLARS ($4,821.00). Payment Amount not to change unless additional compensation is approved in writing by the City Council or City Manager.” 1.3 Indemnification. Section 16 of the Agreement is hereby amended to read as follows: (a) Indemnification for Professional Liability. Where the law establishes a professional standard of care for Service Provider’s services, to the fullest extent permitted by law, Service Provider shall indemnify, protect, defend and hold harmless City and any and all of its officials, employees and agents (“Indemnified Parties”) from and against any and all liability (including liability for claims, suits, actions, arbitration proceedings, administrative proceedings, regulatory proceedings, losses, expenses or costs of any kind, whether actual, alleged or threatened, including attorneys’ fees and costs, court costs, interest, defense costs, and expert witness fees) arise out of, are a consequence of, or are in any way attributable to, in whole or in part, any negligent or wrongful act, error or omission of Service Provider, or by any individual or entity for which Service Provider is legally liable, including but not limited to officers, -4- agents, employees or sub-Service Providers of Service Provider, in the performance of professional services under this Agreement. (b) Indemnification for Other than Professional Liability. Other than in the performance of professional services and to the full extent permitted by law, Service Provider shall indemnify, protect, defend and hold harmless City, and any and all of its employees, officials and agents from and against any liability (including liability for claims, suits, actions, arbitration proceedings, administrative proceedings, regulatory proceedings, losses, expenses or costs of any kind, whether actual, alleged or threatened, including attorneys’ fees and costs, court costs, interest, defense costs, and expert witness fees), where the same arise out of, are a consequence of, or are in any way attributable to, in whole or in part, the performance of this Agreement by Service Provider or by any individual or entity for which Service Provider is legally liable, including but not limited to officers, agents, employees or sub-Service Providers of Service Provider. (c) Indemnification from Sub-Service Providers. Service Provider agrees to obtain executed indemnity agreements with provisions identical to those set forth in this section from each and every Sub-Service Provider or any other person or entity involved by, for, with or on behalf of Service Provider in the performance of this Agreement naming the Indemnified Parties as additional indemnitees. In the event Service Provider fails to obtain such indemnity obligations from others as required herein, Service Provider agrees to be fully responsible according to the terms of this section. Failure of City to monitor compliance with these requirements imposes no additional obligations on City and will in no way act as a waiver of any rights hereunder. This obligation to indemnify and defend City as set forth herein is binding on the successors, assigns or heirs of Service Provider and shall survive the termination of this Agreement or this section. (d) Limitation of Indemnification. Notwithstanding any provision of this section to the contrary, design professionals are required to defend and indemnify the City only to the extent permitted by Civil Code Section 2782.8, which limits the liability of a design professional to claims, suits, actions, arbitration proceedings, administrative proceedings, regulatory proceedings, losses, expenses or costs that arise out of, pertain to, or relate to the negligence, recklessness, or willful misconduct of the design professional. The term “design professional,” as defined in Section 2782.8, is limited to licensed architects, licensed landscape architects, registered professional engineers, professional land surveyors, and the business entities that offer such services in accordance with the applicable provisions of the California Business and Professions Code. -5- (e) City’s Negligence. The provisions of this section do not apply to claims occurring as a result of City’s sole negligence. The provisions of this section shall not release City from liability arising from gross negligence or willful acts or omissions of City or any and all of its officials, employees and agents. 1.3 Insurance. Section 17 of the Agreement is hereby amended as follows: Service Provider agrees to obtain and maintain in full force and effect during the term of this Agreement the insurance policies set forth in Exhibit “C” “Insurance” and made a part of this Agreement. All insurance policies shall be subject to approval by City as to form and content. These requirements are subject to amendment or waiver if so approved in writing by the City Manager. Service Provider agrees to provide City with copies of required policies upon request. 2. GENERAL PROVISIONS. 2.1 Remainder Unchanged. Except as specifically modified and amended in this Fourth Amendment, the Agreement remains in full force and effect and binding upon the parties. 2.2 Integration. This Fourth Amendment consists of pages 1 through 11 inclusive, which constitute the entire understanding and agreement of the parties and supersedes all negotiations or previous agreements between the parties with respect to all or any part of the transaction discussed in this Fourth Amendment. 2.3 Effective Date. This Fourth Amendment shall not become effective until the date it has been formally approved by the City Council and executed by the appropriate authorities of the City and Service Provider. 2.4 Applicable Law. The laws of the State of California shall govern the interpretation and enforcement of this Fourth Amendment. 2.5 References. All references to the Agreement include all their respective terms and provisions. All defined terms utilized in this Fourth Amendment have the same meaning as provided in the Agreement, unless expressly stated to the contrary in this Fourth Amendment. IN WITNESS WHEREOF, the parties hereto have executed this Fourth Amendment to the Agreement on the date and year first written above. -6- CITY: THE CITY OF TEMPLE CITY By: Bryan Cook, City Manager ATTEST: APPROVED AS TO FORM: Peggy Kuo, City Clerk Greg Murphy, City Attorney SERVICE PROVIDER: By: Name: Title: (2nd signature required if Corporation, Incorporation or Limited Liability Corporation) By: Name: Title: NOTE: SERVICE PROVIDER’S SIGNATURES SHALL BE DULY NOTARIZED, AND APPROPRIATE ATTESTATIONS SHALL BE INCLUDED AS MAY BE REQUIRED BY THE BYLAWS, ARTICLES OF INCORPORATION, OR OTHER RULES OR REGULATIONS APPLICABLE TO SERVICE PROVIDER’S BUSINESS ENTITY. A notary public or other officer completing this certificate verifies only the identity of the individual who signed the document to which this certificate is attached, and not the truthfulness, accuracy, or validity of that document. ALL-PURPOSE ACKNOWLEDGMENT NOTARY FOR CALIFORNIA STATE OF CALIFORNIA ) COUNTY OF LOS ANGELES ) On ____________________, 20__ , before me, , Date Name And Title Of Officer (e.g. “Jane Doe, Notary Public”) personally appeared , Name of Signer(s) who proved to me on the basis of satisfactory evidence to be the person(s) whose name(s) is/are subscribed to the within instrument and acknowledged to me that he/she/they executed the same in his/her/their authorized capacity(ies), and that by his/her/their signature(s) on the instrument the person(s), or the entity upon behalf of which the person(s) acted, executed the instrument. I certify under PENALTY OF PERJURY under the laws of the State of California that the foregoing paragraph is true and correct. WITNESS my hand and official seal. Signature of Notary Public OPTIONAL Though this section is optional, completing this information can deter alternation of the document or fraudulent reattachment of this form to an unintended document. CAPACIT(IES) CLAIMED BY SIGNER(S) DESCRIPTION OF ATTACHED DOCUMENT Signer's Name:  Individual  Corporate Officer Title(s) Title or Type of Document  Partner(s)  Limited  General  Attorney-In-Fact Number Of Pages  Trustee(s)  Guardian/Conservator  Other: Signer is representing: Name Of Person(s) Or Entity(ies) Date Of Document Signer(s) Other Than Named Above A notary public or other officer completing this certificate verifies only the identity of the individual who signed the document to which this certificate is attached, and not the truthfulness, accuracy, or validity of that document. ALL-PURPOSE ACKNOWLEDGMENT NOTARY FOR CALIFORNIA STATE OF CALIFORNIA ) COUNTY OF LOS ANGELES ) On ____________________, 20__ , before me, , Date Name And Title Of Officer (e.g. “Jane Doe, Notary Public”) personally appeared , Name of Signer(s) who proved to me on the basis of satisfactory evidence to be the person(s) whose name(s) is/are subscribed to the within instrument and acknowledged to me that he/she/they executed the same in his/her/their authorized capacity(ies), and that by his/her/their signature(s) on the instrument the person(s), or the entity upon behalf of which the person(s) acted, executed the instrument. I certify under PENALTY OF PERJURY under the laws of the State of California that the foregoing paragraph is true and correct. WITNESS my hand and official seal. Signature of Notary Public OPTIONAL Though this section is optional, completing this information can deter alternation of the document or fraudulent reattachment of this form to an unintended document. CAPACIT(IES) CLAIMED BY SIGNER(S) DESCRIPTION OF ATTACHED DOCUMENT Signer's Name:  Individual  Corporate Officer Title(s) Title or Type of Document  Partner(s)  Limited  General  Attorney-In-Fact Number Of Pages  Trustee(s)  Guardian/Conservator  Other: Signer is representing: Name Of Person(s) Or Entity(ies) Date Of Document Signer(s) Other Than Named Above EXHIBIT "C" INSURANCE A. Insurance Requirements. Service Provider shall provide and maintain insurance, acceptable to the City, in full force and effect throughout the term of this Agreement, against claims for injuries to persons or damages to property which may arise from or in connection with the performance of the Services by Service Provider, its agents, representatives or employees. Insurance is to be placed with insurers with a current A.M. Best's rating is an assigned policyholders’ Rating of A (or higher) and Financial Size Category Class VII (or larger). Only the following “marked” requirements are applicable and Service Provider shall provide the following scope and limits of insurance: 1. Minimum Scope of Insurance. Coverage shall be at least as broad as: __x__ Commercial General Liability. Insurance Services Office form Commercial General Liability coverage (Occurrence Form CG 0001). __x__ Automobile Liability. Service Provider shall maintain automobile insurance at least as board as Insurance Services Office form CA 00 01 covering bodily injury and property damage for all activities of the Service Provider arising out of or in connection with work to be performed under this Agreement, including coverage for any owned, hired, non-owned or rented vehicles. __x__ Workers’ Compensation. Workers' Compensation Insurance (Statutory Limits) and Employer’s Liability Insurance as required by the Labor Code of State of California covering all persons providing Services on behalf of the Service Provider and all risks to such persons under this Agreement. ____ Professional (Errors and Omissions) Liability. Professional liability insurance appropriate to the Service Provider’s profession. This coverage may be written on a “claims made” basis, and must include coverage for contractual liability. The insurance must be maintained for at least three (3) consecutive years following the completion of Service Provider’s services or the termination of this Agreement. During this additional three (3) year period, Service Provider shall annually and upon request of the City submit written evidence of this continuous coverage. Service Provider shall maintain professional liability insurance that covers the Services to be performed in connection with this Agreement. Any policy inception date, continuity date, or retroactive date must be before the effective date of this agreement and Service Provider agrees to maintain continuous coverage through a period of no less than three years after completion of the services required by this agreement. 1. Minimum Limits of Insurance. Service Provider shall maintain limits of insurance no less than: (1) Commercial General Liability. $1,000,000 per occurrence, $2,000,000 general aggregate for bodily injury, personal injury and property damage. (2) Automobile Liability. No less than $1,000,000 combined single limit for each accident. (3) Workers' Compensation. Workers' Compensation as required by the Labor Code of the State of California of not less than $1,000,000 per occurrence and Employer’s Liability Insurance with limits of at least $1,000,000. (4) Professional Liability. $1,000,000 per claim and in the aggregate. B. Other Provisions. Insurance policies required by this Agreement shall contain the following provisions: 1. All Policies. Each insurance policy required by this Agreement shall be endorsed and state the coverage shall not be suspended, voided, cancelled by the insurer or either Party to this Agreement, reduced in coverage or in limits except after 30 days' prior written notice by certified mail, return receipt requested, has been given to City. 2. Commercial General Liability and Automobile Liability Coverages. (1) City, and its respective elected and appointed officers, officials, and employees and volunteers are to be covered as additional insureds as respects: liability arising out of activities Service Provider performs; products and completed operations of Service Provider; premises owned, occupied or used by Service Provider; or automobiles owned, leased, hired or borrowed by Service Provider. The coverage shall contain no special limitations on the scope of protection afforded to City, and their respective elected and appointed officers, officials, or employees. (2) Service Provider’s insurance shall apply separately to each insured against whom claim is made or suit is brought, except with respect to the limits of the insurer's liability. (3) Requirements of specific coverage features or limits contained in this Section are not intended as a limitation on coverage, limits or other requirements, or a waiver of any coverage normally provided by any insurance. Specific reference to a given coverage feature is for purposes of clarification only as it pertains to a given issue and is not intended by any party or insured to be all inclusive, or to the exclusion of other coverage, or a waiver of any type. If the Service Provider maintains higher limits than the minimums shown above, the Agency requires and shall be entitled to coverage for the higher limits maintained by the Service Provider. Any available insurance proceeds in excess of the specified minimum limits of insurance and coverage shall be available to the Agency. (4) Coverage provided by the Service Provider shall be primary and any insurance or self-insurance or maintained by Agency shall not be required to contribute to it. The limits of insurance required herein may be satisfied by a combination of primary and umbrella or excess insurance. Any umbrella or excess insurance shall contain or be endorsed to contain a provision that such coverage shall also apply on a primary and non-contributory basis for the benefit of Agency before the Agency’s own insurance or self-insurance shall be called upon to protect is as a named insured. (5) Any failure to comply with the reporting or other provisions of the insurance policies, including breaches of warranties, shall not affect coverage provided to City, and its respective elected and appointed officers, officials, employees or volunteers. 3. Workers' Compensation Coverage. Unless the City Manager otherwise agrees in writing, the insurer shall agree to waive all rights of subrogation against City, and its respective elected and appointed officers, officials, employees and agents for losses arising from work performed by Service Provider. C. Other Requirements. Service Provider agrees to deposit with City, at or before the effective date of this Agreement, certificates of insurance necessary to satisfy City that the insurance provisions of this contract have been complied with. The City may require that Service Provider furnish City with copies of original endorsements effecting coverage required by this Exhibit “C”. The certificates and endorsements are to be signed by a person authorized by that insurer to bind coverage on its behalf. City reserves the right to inspect complete, certified copies of all required insurance policies, at any time. 1. Service Provider shall furnish certificates and endorsements from each Subservice Provider identical to those Service Provider provides. 2. Any deductibles or self-insured retentions must be declared to and approved by City. At the option of City, either the insurer shall reduce or eliminate such deductibles or self-insured retentions as respects City or its respective elected or appointed officers, officials, employees and volunteers or the Service Provider shall procure a bond guaranteeing payment of losses and related investigations, claim administration, defense expenses and claims. 3. The procuring of such required policy or policies of insurance shall not be construed to limit Service Provider’s liability hereunder nor to fulfill the indemnification provisions and requirements of this Agreement. Estimate Date 4/4/2021 Estimate # 11618 Name/Address City of Temple City Administrative Services Department 9701 Las Tunas Drive Temple City, CA 91780 Ship To City of Temple City Peggy Kuo PKuo@templecity.us ECS Imaging, Inc. 5905 Brockton Ave. Suite C Riverside, CA 92506-2416 (951)-787-8768 (951)-787-0831 fax P.O. No. Annual Renewal Terms Net 30 Due Date 5/4/2021 Rep Anjy Phone 951-787-8768 Standard Processing Fee Added to all Credit Card Payments* Total Subtotal Sales Tax (8.75%) Description Qty Rate Total Laserfiche Cloud User (0-49) (Annually)2 648.00 1,296.00 LF Cloud Public Portal (100 Viewl/Mo.)1 600.00 600.00 Laserfiche Cloud Additional Storage - 10GB (Annually)10 30.00 300.00 ECS Gold Priority Support consists of 15 hours of on-line or on-site support time, unlimited phone support, and a 4 hour response time for most services offered by ECS including Laserfiche tech support, installations, configurations of workflow and forms, and integration services. Support beginning 06/05/2021 and expiring 06/04/2022. Additional on-line or on-site support will be billed at your current hourly support rate. Minimum on-site time is calculated at 4 hours. ECS may allow planned after hours support in rare circumstances. In these circumstances Priority Support will be billed at double the hourly rate. 1 2,625.00 2,625.00 **Your organization LSAP's expire on 06/04/2021 - Laserfiche imposes a 10% reinstatement fee for each month of an expired LSAP - support may be effected if your payment is not received in our office at least 7 days prior to the expiration date** 0.00 0.00 All Software, Licenses and Updates will be downloaded from the Laserfiche website. LSAP= LaserFiche Software Assurance Plan includes product updates and enhancements for 12 months. 0.00 0.00 $4,821.00 $4,821.00 $0.00 ATTACHMENT B