HomeMy Public PortalAbout2022.02.01 Sparklight/Sparklight®
January 26, 2022
Dear Mayor Giles,
We want to take a moment to inform you of upcoming adjustments to Sparklight's residential and business cable
television rate structures, as well as a change to our 100 Mbps Internet service.
Cable TV
At Sparklight, we are committed to providing our customers with quality TV programming at a competitive price and we
make every effort to minimize costs. In our contract negotiations with cable networks and broadcasters, we work hard to
ensure our customers don't suffer unfair price increases as a result of unreasonable rate demands. Over the past several
years, however, cable networks and broadcasters have increased their fees at an alarming rate. For example, over the
past 3 years, broadcasters have increased their fees more than 90 percent. Despite our best efforts to control these
dramatically increasing costs, Sparklight, like other cable and satellite companies, must pass a portion of these costs on to
our customers.
As a result, effective with billing statements beginning February 27, 2022, we will be adjusting our residential and
business cable TV rates. Please see the tables below for affected services. Current customers who are on a promotional
rate are excluded from this rate adjustment during the term of their promotion.
Sparklight Residential TV Service
Economy Cable TV
Rate Change
No Increase
Standard Cable TV
Standard Sparklight TV
+$5.25/month
+$5.25/month
Sparklight en Espanol
+$6.25/month
Hispanic Tier
+$1.00/month
Bundle Services:
(Standard Cable, Internet, Phone)
(Standard Cable & Internet)
(Standard Cable & Phone)
+$5.25/month
Sports Surcharge (Standard Cable
Customers)
+$1.06/month
Broadcast Surcharge
+$23.41
2 Pack/3 Pack/4 Pack Premium
Channels (HBO, Cinemax,
Starz/Encore, Showtime-TMC)
+$2.00/month
Sparklight Business TV Service
Business Lobby
Rate Change
+$10.00/month
Business News & Information
+$22.05/month
Business News & Sports
+$29.05/month
Business Entertainment Standard
+$22.05/month
Business Entertainment Preferred
+$29.05/month
Broadcast Surcharge
+$23.41
Sports Surcharge — excludes Business Lobby
+$1.06/month
Business Entertainment FOX FS1
+$8.50/month
Business Entertainment FOX FS2
+$8.50/month
Business Entertainment FOX COLLEGE SPORTS
+$8.50/month
Business Entertainment FOX DEPORTES
+$8.50/month
Effective with our next billing statement, we will also be discontinuing our residential 100 Mbps Internet service, and
migrating customers over to our 200 Mbps plan, which is the closest match to their existing service and offers twice the
download and upload speeds and twice the data.
We value our partnership with the City of McCall, and we will continue to provide our customers with the latest products
and technical advancements, while maintaining the highest level of reliability and customer care. We recognize that we
have a responsibility to our customers and the communities where we do business, and we will continue to ensure that
we are the kind of company that our communities are proud to call a neighbor.
Please feel free to contact us with any questions or concerns you may have, and we look forward to working with you in
2022.
Sincerely,
Celynda Roach
Sparklight Senior General Manager
208 472-8305
celynda.roach@sparklight.biz