HomeMy Public PortalAboutExhibit RC 99 - Customer Comments submitted to Consumers Council of MissouriExhibit RC 99
Customer Comments submitted to Consumers Council of Missouri
Attn: Leonard Toenjes, Chair
Russell Hawes, Vice -Chair
Mark Schoedel, Secretary
Gerald Beckman
Don Bresnan
Paul Brockman
Brandy Bowdry
Mickey Croyle
Brad Goss
Chan Mahanta
Steve Mahfood
Lloyd Palans
Tom Ratzki
John L. Stein
Paul Ziegler
Dear MSD Rate Commissioners •
Sewer rates are rising too quickly for young families and the elderly. I will have to move
in with my daughter as I can't afford the rising costs. This isane how retirement is
supposed to be. Shame on the poor management that couldn't foresee the future
problems to arise and are now charging outrageous rates.
Sincerely,
Nina Lavigne
10742 St. Cosmas Lane
St. Ann, MO
63074
Attn: Leonard Toenjes, Chair
Russell Hawes, Vice -Chair
Mark Schoedel, Secretary
Gerald Beckman
Don Bresnan
Paul Brockman
Brandy Bowdry
Mickey Croyle
Brad Goss
Chan Mahanta
Steve Mahfood
Lloyd Palans
Tom Ratzki
John L. Stein
Paul Ziegler
Dear MSD Rate Commissioners -
Excessive sewer rate increases during the past few years are putting a financial hardship
on my family with no increase in services. More increases are not acceptable!
Sincerely,
Rob Buchert
1653 Cobblestone Creek Drive
Florissant , MO
63031
Attn: Leonard Toenjes, Chair
Russell Hawes, Vice -Chair
Mark Schoedel, Secretary
Gerald Beckman
Don Bresnan
Paul Brockman
Brandy Bowdry
Mickey Croyie
Brad Goss
Chan Mahanta
Steve Mahfood
Lloyd Palans
Tom Ratzki
John L. Stein
Paul Ziegler
Dear MSD Rate Commissioners -
Stop attempting to impose your sewer rates for homeowners who have self contained
septic systems and natural waterways. It will not be tolerated or accepted.
Sincerely,
Devon Johnson
1215 Christmas Valley Rd
St. Louis, MO
63005
Attn: Leonard Toenjes, Chair
Russell Hawes, Vice -Chair
Mark Schoedel, Secretary
Gerald Beckman
Don Bresnan
Paul Brockman
Brandy Bowdry
Mickey Croyle
Brad Goss
Chan Mahanta
Steve Mahfood
Lloyd Palans
Tom Ratzki
John L. Stein
Paul Ziegler
Dear MSD Rate Commissioners -
When I recently moved here from Michigan, 1 couldna€'mt believe how high the sewer
rates here were. They should be lowered after firing all the people who are wasting our
money.
Sincerely,
James King
24 Sappington Acres Dr.
St. Louis, MO
63126
Attn: Leonard Toenjes, Chair
Russell Hawes, Vice -Chair
Mark Schoedel, Secretary
Gerald Beckman
Don Bresnan
Paul Brockman
Brandy Bowdry
Mickey Croyle
Brad Goss
Chan Mahanta
Steve Mahfood
Lloyd Palans
Tom Ratzki
John L. Stein
Paul Ziegler
Dear MSD Rate Commissioners
The rate increase is ridiculously high with the already high past increases.
Sincerely,
Mark Christopher
2544 Grayland Walk
St. Louis, MO
63129
Attn: Leonard Toenjes, Chair
Russell Hawes, Vice -Chair
Mark Schoedel, Secretary
Gerald Beckman
Don Bresnan
Paul Brockman
Brandy Bowdry
Mickey Croyle
Brad Goss
Chan Mahanta
Steve Mahfood
Lloyd Palans
Tom Ratzki
John L. Stein
Paul Ziegler
Dear MSD Rate Commissioners -
I challenge the board of trustees if they really do know how the district spends all it
income . This is not to blame them but in no way they can put the time needed to run
the district for the $25 they receive in compensation . Staff loves to spend money as it is
no secret that the district is run by the engineers and contractors in Missouri . As we
look to combine city and county and to fix the airport and the city schools it is important
that we look at the governing body of MSD it became a sucking monster out of control
with increases and unnecessary projects and spending . Leta€TM"s look at how many
engineers the district grew to have and still spending millions a year on outside
engineering services .
Let prioritize by fixing the governing structure before any more increases
Thank for the time you put in this review and please consider the no vote you received
last time this increase was on the ballet
Sincerely,
Don Eizember
3036 west milton
St. Louis, MO
63114
Attn: Leonard Toenjes, Chair
Russell Hawes, Vice -Chair
Mark Schoedel, Secretary
Gerald Beckman
Don Bresnan
Paul Brockman
Brandy Bowdry
Mickey Croyle
Brad Goss
Chan Mahanta
Steve Mahfood
Lloyd Palans
Tom Ratzki
John L. Stein
Paul Ziegler
Dear MSD Rate Commissioners -
Your rate increases are beyond avaricious! MSD is one of the reasons I am preparing to
sell my house and leave the county. I can no longer afford you!! III
Go after the out-of-state deadbeats rather than bleeding us dry.
Sincerely,
Karl Webb
10222 St Dennis Ln
St Ann, MO
63074
Attn: Leonard Toenjes, Chair
Russell Hawes, Vice -Chair
Mark Schoedel, Secretary
Gerald Beckman
Don Bresnan
Paul Brockman
Brandy Bowdry
Mickey Croyle
Brad Goss
Chan Mahanta
Steve Mahfood
Lloyd Paians
Tom Ratzki
John L. Stein
Paul Ziegler
Dear MSD Rate Commissioners -
MSD asks for rate increases every year, or at least so it seems. Do better with what you
have MSD. Pm 62 and have to survive on Social Security, and every utility, and County
taxes on homes keeps going up. No. There are many retired people on this street.] dont
even have to ask if they believe the same. Knock it off, we will not approve another rate
increase.
Sincerely,
Kim White
6752 Vernon Av
St. Louis, MO
63130
Attn: Leonard Toenjes, Chair
Russell Hawes, Vice -Chair
Mark Schoedel, Secretary
Gerald Beckman
Don Bresnan
Paul Brockman
Brandy Bowdry
Mickey Croyle
Brad Goss
Chan Mahanta
Steve Mahfood
Lloyd Palans
Tom Ratzki
John L. Stein
Paul Ziegler
Dear MSD Rate Commissioners -
I own a duplex in University City and pay for the water, sewer and trash for the building
making the cost of living for the tenants more reasonable; however, I cannot pay more
for the sewer and continue to offer this to my tenants who are unable to afford
increases in the rent to cover increases in MSD costs.
Sincerely,
Joan Wilson
7355 Tulane Ave
St. Louis, MO
63130
Attn: Leonard Toenjes, Chair
Russell Hawes, Vice -Chair
Mark Schoedel, Secretary
Gerald Beckman
Don Bresnan
Paul Brockman
Brandy Bowdry
Mickey Croyle
Brad Goss
Chan Mahanta
Steve Mahfood
Lloyd Palans
Tom Ratzki
John L. Stein
Paul Ziegler
Dear MSD Rate Commissioners -
No wonder I'm looking for property out of the city. They keep doing it to people, people
will keep leaving. Just as they have been for 70 years. We've effectively been taxed out
of business and life here.
Sincerely,
Jamie Jessop
3317 Iowa Ave
St. Louis, MO
63118
Attn: Leonard Toenjes, Chair
Russell Hawes, Vice -Chair
Mark Schoedel, Secretary
Gerald Beckman
Don Bresnan
Paul Brockman
Brandy Bowdry
Mickey Croyle
Brad Goss
Chan Mahanta
Steve Mahfood
Lloyd Palans
Tom Ratzki
John L. Stein
Paul Ziegler
Dear MSD Rate Commissioners -
Sewer rates have increased over 65% in recent years. The rates are unacceptable and
are challenging for those on fixed incomes and high budgets.
Sincerely,
Deborah Crump -Doyle
1030 Acorn Trail Dr
St. Louis, MO
63031
Attn: Leonard Toenjes, Chair
Russell Hawes, Vice -Chair
Mark Schoedel, Secretary
Gerald Beckman
Don Bresnan
Paul Brockman
Brandy Bowdry
Mickey Croyle
Brad Goss
Chan Mahanta
Steve Mahfood
Lloyd Palans
Tom Ratzki
John L. Stein
Paul Ziegler
Dear MSD Rate Commissioners -
Sewer rates in St. Louis have already increased by over 60% since 2016, and you are
proposing raising rates again. I understand some of the reasoning for needing more
money because of the flooding and erosion issues going on in the St. Louis area, but am
concerned that people already struggling making ends meet cannot take on any more
increases. I implore MSD to redress this issue and come up with a more equitable
solution.
Sincerely,
Margaret Foege
660 Hunters Ridge Drive
St. Louis, MO
63135
Attn: Leonard Toenjes, Chair
Russell Hawes, Vice -Chair
Mark Schoedel, Secretary
Gerald Beckman
Don Bresnan
Paul Brockman
Brandy Bowdry
Mickey Croyle
Brad Goss
Chan Mahanta
Steve Mahfood
Lloyd Palans
Tom Ratzki
John L. Stein
Paul Ziegler
Dear MSD Rate Commissioners -
WE ARE NOW A BUBGET!!!! WE CANNOT AFFORD MUCH MORE....
Sincerely,
amanda litton
702 Nicholson dr
potosi, MO
63664
Attn: Leonard Toenjes, Chair
Russell Hawes, Vice -Chair
Mark Schoedel, Secretary
Gerald Beckman
Don Bresnan
Paul Brockman
Brandy Bowdry
Mickey Croyle
Brad Goss
Chan Mahanta
Steve Mahfood
Lloyd Palans
Tom Ratzki
John L. Stein
Paul Ziegler
Dear MSD Rate Commissioners -
I am a single mom living in St. Louis city since 2003
My MSD bill used to be $34.00 it is now $84.00 and nothing has changed regarding my
building's sewer service.
Who has oversight over all of your spending? What is being done with all of this excess
money collected?
I just see a lot of new trucks and equipment
I think property owners need a break from these hikes.
Sincerely,
Karen Buckley
2120 Nebraska ave
St. Louis, MO
63104
Attn: Leonard Toenjes, Chair
Russell Hawes, Vice -Chair
Mark Schoedel, Secretary
Gerald Beckman
Don Bresnan
Paul Brockman
Brandy Bowdry
Mickey Croyle
Brad Goss
Chan Mahanta
Steve Mahfood
Lloyd Palans
Tom Ratzki
John L. Stein
Paul Ziegler
Dear MSD Rate Commissioners -
We are retired, on a fixed income. Our sewer bills have gone up dramatically! I don't
know what we will be able to do if they continue to rise.
Sincerely,
Cynthia Nusbaum
266 S Barat Ave
Ferguson, MO
63135
Attn: Leonard Toenjes, Chair
Russell Hawes, Vice -Chair
Mark Schoedel, Secretary
Gerald Beckman
Don Bresnan
Paul Brockman
Brandy Bowdry
Mickey Croyle
Brad Goss
Chan Mahanta
Steve Mahfood
Lloyd Palans
Tom Ratzki
John L. Stein
Paul Ziegler
Dear MSD Rate Commissioners -
Rates have already increased, please do not approve this increase. It's hard to keep up
on the utilities on our old house as it is, as we're not getting pay increases that keep up
with these higher charges.
Sincerely,
Sasha Anderson
3538 Illinois Ave
St. Louis, MO
63118
Attn: Leonard Toenjes, Chair
Russell Hawes, Vice -Chair
Mark Schoedel, Secretary
Gerald Beckman
Don Bresnan
Paul Brockman
Brandy Bowdry
Mickey Croyle
Brad Goss
Chan Mahanta
Steve Mahfood
Lloyd Palans
Tom Ratzki
John L. Stein
Paul Ziegler
Dear MSD Rate Commissioners -
My monthly sewer bill is double what I pay for on my monthly water bill already. More
money down the drain then comes out of my faucet.
Sincerely,
Chas Martin
4331 Southview Way Dr
St. Louis, MO
63129
Attn: Leonard Toenjes, Chair
Russell Hawes, Vice -Chair
Mark Schoedel, Secretary
Gerald Beckman
Don Bresnan
Paul Brockman
Brandy Bowdry
Mickey Croyle
Brad Goss
Chan Mahanta
Steve Mahfood
Lloyd Palans
Tom Ratzki
John L. Stein
Paul Ziegler
Dear MSD Rate Commissioners -
Sewer rate increases means that my family is currently spending almost 100 dollars a
month just for MSD. This is a bill that weighs heavily on us, and an increase would make
it all the harder for us to keep making ends meet
Sincerely,
Alexis Boyer-Meyerman
2908 Park Avenue
St. Louis, MO
63104
Attn: Leonard Toenjes, Chair
Russell Hawes, Vice -Chair
Mark Schoedel, Secretary
Gerald Beckman
Don Bresnan
Paul Brockman
Brandy Bowdry
Mickey Croyle
Brad Goss
Chan Mahanta
Steve Mahfood
Lloyd Palans
Tom Ratzki
John L. Stein
Paul Ziegler
Dear MSD Rate Commissioners -
First time homeowner, but like many in my generation recently graduated with the most
student loan debt in all of history in a part-time economy with jobs slipping away via
automation by, a hike it rates will be devastating when I can old afford one meal a day.
Also many people from the coasts aim to move to St. Louis and this hike is unattractive.
Sincerely,
Ryne Schleicher
2744 Chippewa St.
St. Louis, MO
63118
Attn: Leonard Toenjes, Chair
Russell Hawes, Vice -Chair
Mark Schoedel, Secretary
Gerald Beckman
Don Bresnan
Paul Brockman
Brandy Bowdry
Mickey Croyle
Brad Goss
Chan Mahanta
Steve Mahfood
Lloyd Palans
Tom Ratzki
John L. Stein
Paul Ziegler
Dear MSD Rate Commissioners -
Do not agree with raising rates again. This especially impacts those on a fixed income.
Please consider other options
Sincerely,
Sarah Foster
5601 Neosho street
st. louis, MO
63109
Attn: Leonard Toenjes, Chair
Russell Hawes, Vice -Chair
Mark Schoedel, Secretary
Gerald Beckman
Don Bresnan
Paul Brockman
Brandy Bowdry
Mickey Croyle
Brad Goss
Chan Mahanta
Steve Mahfood
Lloyd Palans
Tom Ratzki
John L. Stein
Paul Ziegler
Dear MSD Rate Commissioners -
Please do not raise the rates further, my payment was around 30$ in 2010, and is now
over 70$. I know that rate must increase occasionally but it has more than doubled in
just a few years. This is a bill I cannot influence, no consevation of water, or less toilet
flushing will reduce it. But is required to pay every month. If the rates go much higher I
fear the city will end up with even more vacant property, causing the rates to go up
more, starting a spiral of destruction.
Sincerely,
Clara Jones
3737 California
St. Louis, MO
63018
Attn: Leonard Toenjes, Chair
Russell Hawes, Vice -Chair
Mark Schoedel, Secretary
Gerald Beckman
Don Bresnan
Paul Brockman
Brandy Bowdry
Mickey Croyle
Brad Goss
Chan Mahanta
Steve Mahfood
Lloyd Palans
Tom Ratzki
John L. Stein
Paul Ziegler
Dear MSD Rate Commissioners -
We already pay an enormous ammount, another increase this big? its outrageous , 65%
in a few years?
Sincerely,
Raul Cortes
2614 California Avenue
St. Louis, MO
63118
Attn: Leonard Toenjes, Chair
Russell Hawes, Vice -Chair
Mark Schoedel, Secretary
Gerald Beckman
Don Bresnan
Paul Brockman
Brandy Bowdry
Mickey Croyle
Brad Goss
Chan Mahanta
Steve Mahfood
Lloyd Palans
Tom Ratzki
John L. Stein
Paul Ziegler
Dear MSD Rate Commissioners -
I was wondering why I pay the same rate as others when I don't have a storm sewer in
my neighborhood! And now you're talking about raising them again. How about you
deliver the products that I have been paying for all these years before another increase.
I don't live in a rural area. I live in between Olivette and Ladue. Kind of odd we don't
have a storm sewer anywhere on our street! Not a single one! How come I don't get
credited for that?
Sincerely,
Michael OKeefe
3 N. Covington Meadows
St. Louis, MO
63132
Attn: Leonard Toenjes, Chair
Russell Hawes, Vice -Chair
Mark Schoedel, Secretary
Gerald Beckman
Don Bresnan
Paul Brockman
Brandy Bowdry
Mickey Croyle
Brad Goss
Chan Mahanta
Steve Mahfood
Lloyd Palans
Tom Ratzki
John L. Stein
Paul Ziegler
Dear MSD Rate Commissioners
As a retired union member, I am now on a limited fixed income. Therefore, I get no cost
of living increases. As utilities, like MSD, increase their rates ( and probably profits) I fall
behind and have to make choices like do I pay MSD, or get my necessary medications or
food. Please be responsible, don't approve another unnecessary rate hike for MSD.
Thanks!
Sincerely,
Michael McDermott
16 N. Barat Ave.
st louis, MO
63135
Attn: Leonard Toenjes, Chair
Russell Hawes, Vice -Chair
Mark Schoedel, Secretary
Gerald Beckman
Don Bresnan
Paul Brockman
Brandy Bowdry
Mickey Croyle
Brad Goss
Chan Mahanta
Steve Mahfood
Lloyd Palans
Tom Ratzki
John L. Stein
Paul Ziegler
Dear MSD Rate Commissioners -
Sewer rates in the St. Louis area have increased by over 65% since 2016 and more than
doubled since 2010. MSD is proposing to raise rates again with a double-digit increase.
These significant increases impact all consumers but hurt most low-income ratepayers
and those on fixed incomes.
Sincerely,
Mr./Mrs. Terry Cadwallader
11587 Joslyn Ct
Saint Louis, MO
63138
Attn: Leonard Toenjes, Chair
Russell Hawes, Vice -Chair
Mark Schoedel, Secretary
Gerald Beckman
Don Bresnan
Paul Brockman
Brandy Bowdry
Mickey Croyle
Brad Goss
Chan Mahanta
Steve Mahfood
Lloyd Palans
Tom Ratzki
John L. Stein
Paul Ziegler
Dear MSD Rate Commissioners -
As a retired teacher on a fixed income, i implore you to keep rates where they are
currently. The increases over the past few years have been substantial and have
affected our budget. Currently our MSD bill is the second highest utility bill we pay. This
is ridiculous for a family of 2 people that produces little waste.
Sincerely,
Robert Good
6439 Lloyd Ave
St. Louis, MO
63139
Attn: Leonard Toenjes, Chair
Russell Hawes, Vice -Chair
Mark Schoedel, Secretary
Gerald Beckman
Don Bresnan
Paul Brockman
Brandy Bowdry
Mickey Croyie
Brad Goss
Chan Mahanta
Steve Mahfood
Lloyd Palans
Tom Ratzki
John L. Stein
Paul Ziegler
Dear MSD Rate Commissioners -
The rate increases for MSD have been quite large since 2010 (doubled, actually). It is
not apparent that services provided by MSD have kept pace. While I'm sure the
argument can be made regarding the need for infrastructure renewal and/or
replacement, the rates of increase do not provide consideration for fixed or low-income
households. Please reconsider the request for double-digit increases for all. Surely, a
more equitable approach can be developed.
Sincerely,
Claudia Shugert
4106 Juniata Street
St. Louis, MO
63116
Attn: Leonard Toenjes, Chair
Russell Hawes, Vice -Chair
Mark Schoedel, Secretary
Gerald Beckman
Don Bresnan
Paul Brockman
Brandy Bowdry
Mickey Croyle
Brad Goss
Chan Mahanta
Steve Mahfood
Lloyd Palans
Tom Ratzki
John L. Stein
Paul Ziegler
Dear MSD Rate Commissioners -
Thank you for your plan to increase rates - there are many projects that need to be
completed, and since voters continually vote down tax increases to finance MSD
improvements, rate increases are the only option left that doesn't unfairly burden
future generations. Everyone who uses MSD should be asked to contribute to the
cause, regardless of status. Thank you.
Sincerely,
Kynan Katzman
6079 Hartford
St. Louis, MO
63139
Attn: Leonard Toenjes, Chair
Russell Hawes, Vice -Chair
Mark Schoedel, Secretary
Gerald Beckman
Don Bresnan
Paul Brockman
Brandy Bowdry
Mickey Croyle
Brad Goss
Chan Mahanta
Steve Mahfood
Lloyd Palans
Tom Ratzki
John L. Stein
Paul Ziegler
Dear MSD Rate Commissioners -
If consumers had a choice in sewer companies, then I wouldn't complain. But we're
stuck with this - it's not like we can go without sewer service. This bill is a real hardship
for me and for other people who are on moderate or fixed incomes. I am not going to
have a double-digit salary increase this year, and MSD in no way needs yet another rate
increase. what sort of oversight is there into the way that MSD is spending their money?
I'm very interested in their executive pay structure and bonuses. Please deny this
increase.
Sincerely,
Susan Flayer
4062 PHILLIPS AVE
ST LOUIS, MO
63116
Attn: Leonard Toen}es, Chair
Russell Hawes, Vice -Chair
Mark Schoedel, Secretary
Gerald Beckman
Don Bresnan
Paul Brockman
Brandy Bowdry
Mickey Croyle
Brad Goss
Chan Mahanta
Steve Mahfood
Lloyd Palans
Tom Ratzki
John L. Stein
Paul Ziegler
Dear MSD Rate Commissioners
Please consider low-income households before raising rates again.
Sincerely,
Birdie Wilde
3317 Humphrey Street
St. Louis, MO
63118