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HomeMy Public PortalAbout11888O R D I N A N C E NO. 11888 AN ORDINANCE, authorizing the Executive Director and Secretary- Treasurer on behalf of The Metropolitan St. Louis Sewer District to enter into a contract with ETC Institute, whereby ETC Institute will perform the 2004 and 2005 Customer Satisfaction Survey and 2005 Post-Contact Customer Service Survey for the District. BE IT ORDAINED BY THE BOARD OF TRUSTEES OF THE METROPOLITAN ST. LOUIS SEWER DISTRICT: Section One. The Executive Director and Secretary-Treasurer are hereby authorized on behalf of The Metropolitan St. Louis Sewer District to enter into a contract with ETC Institute, whereby ETC Institute will perform the 2004 and 2005 Customer Satisfaction Survey and 2005 Post-Contact Customer Service Survey for the District. Section Two. The contract authorized in Section One of this ordinance shall provide for a fee not to exceed Forty-two Thousand Five Hundred Dollars ($42,500.00), and shall be comprised of such terms and conditions as are approved by the office of the General Counsel of the District. The foregoing Ordinance was adopted November 10, 2004.