HomeMy Public PortalAboutLTC 019-2017 Recent Village Water Service DisruptionsBAL HARBOUR
- VILLAGE -
OFFICE OF THE VILLAGE MANAGER
LETTER TO COUNCIL
NO. 019-2017
To: Mayor Gabriel Groisman and Members of the Village Council
From: Jorge M. Gonzalez, Village Manager r
Date: January 27, 2017
Subject: Recent Village Water Service Disruptions
The purpose of this Letter to Council (LTC) is to transmit to you information pertaining to
the two recent water service disruptions and subsequent Boil Water notices which affected
the residents of Bal Harbour Village.
On the early morning of Sunday, January 22, 2017, at approximately 3:00 am, Public Works
staff from the Town of Bay Harbor Islands responded to a report of a large water line break
in the westbound lane of 96 Street near W Broadview Drive. The Miami -Dade County
Water and Sewer Department (WASD) also responded and began to investigate the water
break. It was determined that the break occurred on the thirty inch (30") water main line
belonging to WASD, which provides water to the Town of Bay Harbor Islands, Indian Creek
Village, Bal Harbour Village and the Town of Surfside.
The Village first received notice from resident reports at approximately eight o'clock
(8:00am) that water to the Village had been turned off -- apparently due to WASD's actions
in isolating the water break. Parks and Public Spaces staff responded by contacting the
City of North Miami Beach (NMB) and requesting that they turn on the emergency water
service valve located at Haulover Bridge to provide water service to the Village. In the
interim, we issued a WENS notice to our residents alerting them of the situation. NMB
responded to our request and the Village water service resumed at 8:52 am. Additionally,
WASD isolated the break, and at approximately 9:20 am, opened an emergency bypass
water valve located on Byron Avenue in the Town of Surfside to provide supplementary
water service to the Village and the other municipalities.
Due to the complete loss of water pressure within the Village, WASD issued a
precautionary boil water notice. Staff worked to notify the residents about the boil water
notice electronically via E -blast, WENS and hand delivering notices to the entire
community with WASD also providing this information to local media outlets (See
Attached).
In addition to the Sunday morning water break, on Monday morning, January 23, 2017 at
approximately 8:00 am, Parks and Public Spaces staff responded to reports of a large water
break to the Village sixteen inch (16") water main located in the intersection of eastbound
LTC 019-2017: Recent Village Water Service Disruptions
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Harbour Way and Park Drive. The break in this large water service main line caused the
entire Village to once again lose complete water pressure. Staff immediately began to
isolate the break and prepare for repairs and resident notifications were again initiated. At
approximately, 11:30 am water service resumed for the entire Village.
Additionally, we requested our Contractor working on the Phase One Utility Project, Metro
Equipment Service, Inc., to make repairs immediately since their equipment was stationed
adjacent the water main break. After several hours of pumping to remove the water from
the site of the break, repairs and water system flushing was completed by 6:30 pm that
evening.
The Florida Department of Health (DOH) requires that two consecutive days of water
sample laboratory tests documenting clean water results in order to rescind the
precautionary boiling water notice.
The Miami -Dade County issued Boil Water Notice was rescinded on Tuesday morning,
January 24, 2017 for all affected communities except Bal Harbour Village. Due to the new
water disruption on Monday morning, January 23, 2017, the boil water notice was
extended by Parks and Public Spaces Department Director, John Oldenburg (See
Attached). Notifications were transmitted to the residents utilizing the same outreach
methods detailed above.
Subsequent to the completions of repairs, the required water sampling and testing was
completed and submitted to the DOH. On the morning of Thursday, January 26, 2017, the
Village received notification from Miami -Dade County to rescind the boil water notice at
10:00am. The actions to transmit this information to the residents began immediately using
all of the previous notification methods (See Attached).
If you have any questions please feel free to contact me.
JMG/JAO
PRECAUTIONARY BOIL WATER EXTENTION NOTICE
TO: RESIDENTS OF BAL HARBOUR VILLAGE LIVING IN THE ENTIRE VILLAGE
DUE TO MAIN WATER BREAK WHICH OCCURRED MONDAY 01/23/2017, BAL
HARBOUR VILLAGE EXPERIENCED A COMPLETE LOSS OF WATER SERVICE TO
THE ENTIRE VILLAGE. THIS EVENT WAS NOT RELATED TO THE BAY HARBOR
ISLANDS EVENT.
THEREFORE, AS A PRECAUTION, WE ADVISE THAT ALL WATER USED FOR DRINKING,
COOKING, MAKING ICE, BRUSHING TEETH, OR WASHING DISHES BE BOILED. A
ROLLING BOIL OF ONE MINUTE IS SUFFICIENT. AS AN ALTERNATIVE BOTTLED
WATER MAY BE USED. WHILE WATER SERVICE HAS ALREADY RESUMED, WE ARE
COLLECTING WATER SAMPLES TO PERFORM A BACTERIOLOGICAL ANALYSIS.
THIS "PRECAUTIONARY BOIL WATER NOTICE" WILL REMAIN IN EFFECT UNTIL THE
VILLAGE RECIEVES A LABORTORY BACTERIOLOGICAL SURVEY THAT SHOWS
THAT THE WATER IS SAFE TO DRINK.
IF YOU HAVE ANY QUESTIONS YOU MAY CONTACT JOHN OLDENBURG, DIRECTOR,
PARKS AND PUBLIC SPACES AT 305.993.7368, 954.205.9684, OPERATIONS
SUPERVISOR JASON ATKINSON AT 305.586.5391 OR UTILITY COMPLIANCE
OFFICER MICHAEL ALVAREZ AT 786.566.3462
JOHN OLDENBURG DIRECTOR,
PARKS AND PUBLIC SPACES DEPARTMENT
BAL HARBOUR VILLAGE
65.5 96' STREET 1 BAL HARBOUR, FL 3325413O5 -866-46-2t3
MIAMI•
COUNTY COUNTY
miamidade.gov
Water and Sewer
PO Box 330316 • 3071 SW 38 Avenue
Miami, Floricla 33233-0316
T 305-665-7471
January 22, 2017
PRECAUTIONARY BOIL WATER ORDER
A PRECAUTIONARY BOIL WATER ORDER has been issued for the Village of Bal Harbour due to a 30 -inch
water main break. The break occurred on 96th Street/Kane Concourse between West Harbor Drive and Bay
Harbor Terrace in Bay Harbor Islands. One house in Bay Harbor Islands is also affected, 9551 E. Broadview
Dr.
Once service is restored, all water used for drinking or cooking purposes should be boiled until further notice
prior to consumption. Water should be brought to a full rolling boil for at least one minute. There is no problem
with using the water for bathing and other household needs.
The Miami -Dade Water and Sewer Department will be sampling the water. Once all tests are cleared, the boil
water restrictions will be lifted.
If you have any questions, please contact the Miami -Dade Water and Sewer Department's Communications
Center at 305-274-9272, 24 hours a day.
ORDEN PREVENTIVA de HERVIR AGUA
Una ORDEN PREVENTIVA de HERVIR AGUA ha sido emitida para Vallage of Bal Harbour, debido a una
rotura de tuberia de agua de 30 pulgadas. La rotura se produjo en la 96 calle/Kane Concourse entre West
Harbor Drive y Bay Harbor Terrace en la ciudad de Bay Harbor Islands. Tambien es afectada una casa en Bay
Harbor Islands, 9551 E. Broadview Rd.
Cuando se restaure el agua, toda el agua utilizada para beber o cocinar se debe hervir hasta nuevo aviso
antes de su consumo. El agua debe alcanzar el punto de ebullicion y mantenerlo por lo menos un minuto. No
hay problema con utilizar el agua para banarse y otras necesidades domesticas.
El Departamento de Agua y Alcantarillado de Miami -Dade estara Ilevando a cabo pruebas del agua. Una vez
que todas las pruebas demuestren que no existe peligro, la orden de hervir el agua sera abolida.
Si tiene alguna pregunta, puede comunicarse con el Centro de Comunicaciones del Departamento de Agua y
Alcantarillado al 305-274-9272 las 24 horas del dia.
BAL HARBOUR
- VILLAGE -
01/26/17
RESCISSION OF PRECAUTIONARY BOIL WATER NOTICE
TO: RESIDENTS OF BAL HARBOUR VILLAGE LIVING IN THE ENTIRE VILLAGE
THE "PRECAUTIONARY BOIL WATER NOTICES" BY MIAMI-DADE COUNTY AND BAL HARBOUR
VILLAGE IS HEREBY RESCINDED FOLLOWING THE COMPLETEION OF THE WATER LINE REPAIR AND
THE SATISFACTORY COMPLETION OF TWO DAYS OF BACTERIOLOGICAL WATER SAMPLES TESTING
AS REQUIRED AND APPROVED BY THE FLORIDA DEPARTMENT OF HEALTH.
THE WATER IS - SAFE TO DRINK.
IF YOU HAVE ANY QUESTIONS, PLEASE CALL THE PARKS AND PUBLIC SPACES DEPARTMENT AT
305.993.7368
TO RECIEVE FUTURE NOTICES AND UPDATES FOR VILLAGE INFORMATION ELECTRONICALLY,
PLEASE SIGN-UP AT THIS LINK http://entry.inspironlogistics.com/bal_harbour/wens.cfm
JOHN OLDENDBURG, DIRECTOR
PARKS AND PUBLIC SPACES
655 96TH STREET 1 BAL HARBOUR, FL 33154 1305-866-4633