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HomeMy Public PortalAboutLTC 071-2018 Recent Water Service Disruption with the VillageBAL HARBOUR - VILLAGE - OFFICE OF THE VILLAGE MANAGER LETTER TO COUNCIL NO. 071-2018 To: From: Date: Subject: Mayor Gabriel Groisman and Members of the Village Council Jorge M. Gonzalez, Village Manager April 24, 2018 Recent Water Service Disruption within the Village The purpose of this Letter to Council (LTC) is to transmit to you information pertaining to a recent Water service disruption and subsequent Boil Water notice which affected the residents of Bal Harbour Village. On April 18, 2018, Bal Harbour Village was notified by Miami Dade County Water and Sewer Department (WASD) that they would be performing pipe inspections on their water main in North Miami in the late evening hours on Sunday April 22, 2018. As a result of the inspection activities, WASD advised that there was a possibility of water pressure loss for the cities that were served by the water main. Bal Harbour Village was one of the cities identified that may have been affected by the inspections. On April 22, 2018, Bal Harbour Village Parks and Public Spaces Staff planned for the possibility of water loss by preparing to open up the reserve water main provided by the City of North Miami Beach in order to maintain water pressure within the Village. At approximately 5:30 pm, Village staff began the preparation for the switching of water mains by closing the appropriate valves to flush the water main that provides the water from the City of North Miami Beach. While doing so, a bypass valve to the water main which provides water from the WASD to the Village was shut down. The Village was not aware that in March of 2018, the WASD switched the water service from the primary water main to the bypass water main. The results of this switch caused the appropriate valve that the Village closed to shut off the water to the Village. After approximately, seven (7) minutes the Village received information that the water service to the entire Village was off, staff immediately re-opened the closed valve and resumed water service. On Monday afternoon staff were able to verify the water pressure fell below the 20 psi minimum water pressure requirement during those seven (7) minutes. Village staff contacted the Department of Health (DOH) on Monday April 23, 2018 at 4:00 pm to notify April 24, 2018 Letter to Council Re: LTC -Recent Water Service Disruptions in the Village Page 2 of 2 them about the loss of pressure, but were unable to personally reach the appropriate staff from DOH. A voice message was left and a returned call received by the Village at 6:30 pm, on Monday evening April 23, 2018, from the DOH stating that the Village was ordered to issue a Precautionary Boil Water Notice. The Village immediately prepared and issued the Boil Water notification via E -blast and WENS informing residents of the Precautionary Boil Water Notice. Additional notifications were posted this morning via E Blast, WENS and the Village web site, (SeeAttached). The Florida Department of Health (DOH) requires to two consecutive days of water sample laboratory testing, documenting clean water results in order to rescind the precautionary boiling water notice. The first test sample took place today at 12:30 pm. The second test is schedule for tomorrow. If the tests document clean water results, the boil water notice will be rescinded. It is expected that the results of the two tests will be received by the Village Thursday afternoon. Additionally, we are in contact with WASD to investigate the cause for the March 2018, switch of the water service from the primary water main to the byp6ss water main and why the Village was not notified in order to prevent further unnecessary water disruptions. If you have any questions please feel free to contact me. JMG/JAO 2 BAL HARBOUR - VILLAGE - 4/24/2018 PRECAUTIONARY BOIL WATER NOTICE TO: RESIDENTS OF BAL HARBOUR VILLAGE LIVING IN THE ENTIRE VILLAGE ON SUNDAY APRIL 22, 2018, THE VILLAGE EXPERIENCED A COMPLETE LOSS OF WATER FOR A TEMPORARY PERIOD OF TIME, APPROXIMATELY SEVEN (7) MINUTES. THEREFORE, AS A PRECAUTION, WE ADVISE THAT ALL WATER USED FOR DRINKING, COOKING, MAKING ICE, BRUSHING TEETH, OR WASHING DISHES BE BOILED. A ROLLING BOIL OF ONE MINUTE IS SUFFICIENT. AS AN ALTERNATIVE BOTTLED WATER MAY BE USED. WHILE WATER SERVICE HAS ALREADY RESUMED, WE ARE COLLECTING WATER SAMPLES TO PERFORM A BACTERIOLOGICAL ANALYSIS. THIS "PRECAUTIONARY BOIL WATER NOTICE" WILL REMAIN IN EFFECT UNTIL THE VILLAGE RECEIVES A LABORATORY BACTERIOLOGICAL SURVEY THAT SHOWS THAT THE WATER IS SAFE TO DRINK. IF YOU HAVE ANY QUESTIONS YOU MAY CONTACT JOHN OLDENBURG, DIRECTOR, PARKS AND PUBLIC SPACES AT 305.993.7368, 954.205.9684 OPERATIONS SUPERVISOR JASON ATKINSON AT 305.586.5391 OR UTILITY COMPLIANCE OFFICER MICHAEL ALVAREZ AT 786.566.3462 JOHN OLDENBURG Director, Parks and Public Spaces Department 655 96 1 1i STREET I BAL HARBOUR, FL 33154 j 305-866-4633