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HomeMy Public PortalAboutLetter 2013.01.31 Rate Increase NoticeCABLE0Ne. Watch us make you smile. January 30, 2013 City of McCall 216 East Park St. McCall, ID 83638 Dear Franchising Authority, 2101 East Karcher Rd. Nampa, Idaho 83687 PH: 208.455.5579 Fax: 208.455.5556 I want to take a moment to inform you of an upcoming adjustment to Cable ONE's cable television rate structure. Effective with the March 2013 billing period, our video rate will increase by $4 per month and our Digital Value Pack (DVP) will increase by $2 per month. Current customers who are on a promotional or contract rate are excluded from this increase during the term of their agreement or promotion. Customers will be notified of this change in their February 2013 billing notice. At Cable ONE, we are committed to providing our customers with the best N programming at a reasonable price and we make every effort to minimize costs. However, programming, our most expensive cost, has gone up more than 40 percent in the last three years. As a result, we must adjust our rates so that we can continue to deliver quality cable programming to our customers. I have also included with this letter, a channel change/move notification. We will be relocating CW and QVC to different channel locations on March 4, 2013, as well as adding CW in high definition in the near future. We value our partnership with city of McCall and we will continue to provide our customers with the latest products and technical advancements, while maintaining the highest level of reliability and customer care. We recognize that we have a responsibility to our customers and the communities where we do business, and we will continue to ensure that we are the kind of company that our communities are proud to call a neighbor. Please feel free to contact me with any questions or concerns you may have and we look forward to working with you in 2013. Sincerely, Q__, Cheryl Goettsche Cable ONE General Manager 208-455-5575 Cheryl.goettsche@cableone.biz Important Channel Information Cable ONE Customers of Boise, Nampa, Ontario, and Surrounding Areas Cable ONE will be relocating some of the channels on the Economy Basic channel lineup effective March 4, 2013. Current Channel # Network New Channel # 21 KYUU - CW 5 5 QVC 21 If you have any questions about these changes, please contact us at 1-855-222-5366. CA�BLEoimE- i www.cableone.net