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HomeMy Public PortalAboutSept18cafebid Wafer[o wn Free Public Lib rn ry Library Director Leone E. Cole TO: Board of Library Trustees FROM: Leone E. Cole, Library Director DATE: August 31, 2018 RE: Cafe bids There was one response to the request for bids for cafe services at the library.The current operator (Red Leaf Cafe) was the responder. His technical and price proposals are attached, along with a copy of the Request for Proposals. I have a few concerns about the proposal. First, the hours he presents are clearly labeled Summer Hours. He does not present hours for the rest of the year, nor does he mention any vacation time,which he has historically taken, and during which time the cafe is closed. On Page 4 under Comparative Evaluation Criteria, Number 4 reads: Hours of Operation: Highly Advantageous: Provide 8 hours of operation Monday—Saturday and 4 hours on Sunday. Advantageous: Provide a shorter operating schedule but include hours each day the library is open. Additionally, I have observed that the cafe does not actually open at 9am. Mr Bleech does not arrive until after 9 on most days. Second, I have an ongoing concern about the noise level in the cafe. As you know,we installed glass doors to alleviate the noise, but it is my opinion that Mr. Bleech could do more to control the noise, which is primarily middle school students after school. And third, I have a concern about the equipment.The temperature in the cafe is always much warmer than the rest of the library. It is somewhat exacerbated by the doors, but those were necessary to help with the noise situation.The temperature issue is due to the amount of equipment in the cafe, or possibly the type of equipment. It would take a significant amount of HVAC work in order to better control the temperature, but I do not believe that should be the responsibility of the library. Perhaps Mr. Bleech could get an energy audit and advice on more efficient equipment or could remove some equipment in order to have a more comfortable climate in the cafe. This memo is meant to call your attention to my concerns, but is not a recommendation to deny the proposal. I hope that through negotiation prior to signing a contract,that some of these issues can be addressed. 123 Main Street Watertown, MA 02472-4478 617.972.6434 Watertown Free Public Library Price Proposal Red Leaf Cafe 2nd Quarter Report April 2018-June 2018 April May June Cafe Sales $3,105.00 $3,245.00 $3,389.00 Catering Sales $79.00 $225.00 $79.00 Gross Total $3,184.00 $3,470.00 53,468.00 Food Cost $700.00 $700.00 $700.00 Rent 5200.00 $200.00 $200.00 Expenses Total $2,284.00 $2,570.00 $2,565.00 Total for 3 months $7,422.00 Town of Watertown Request for Proposals Watertown Free Public Library Cafe Appendix C NON COLLUSION AND STATE TAX STATUS FORM CERTIFICATE OF GOOD FAITH (NON-COLLUSION) and TAX COMPLIANCE i Pursuant of M.G.L. Ch. 62C, Sec. 49A, I certify under the pains and penalties of perjury that the contractor has complied with all laws of the Commonwealth of Massachusetts relating to taxes, reporting of employees and contractors, and withholding and remitting child support. i The undersigned certifies under penalties of perjury that this bid has been made and submitted in good faith and without collusion or fraud with any other person. As used in this certification, the word "person" shall mean any natural person, business, partnership, corporation, union, committee, club, or other organization, entity or group of individuals_ game of Person Signing Bid (Please Print) f Signature of Person Signing Bid Company I Request for Proposals -Watertown Free Public Library Cafe 13 Watertown Free Public Library Technical Proposal r , r I r r f j k 116 . ..r. s...._....i a.u.J..:.a..s_....__..•.._ .�-_. i ) i CERTIFICATE OF ALLERGEN AWARENESS TRAINING '� .� Name of Recipient: Donald L Bleech lDate of Completion: 9/20/2W6 Date of Expiration: 9/2O/2O21 rpvt i i Issued By: ?he above-named person is hereby issued this certificate for completing an allergen awareness training program Berkshire recognized by the Massachusetts Department of'Public Health �AHEC in accordance with 105 CMR 590,009(G)(3)(a). Area Health Education Center , Pittsfield,Massachusetts This certificate will be valid for five(5)years from date of completion. www.mafoodaUergytraining.org �► r 16 Donald Bleech 144 Kenrick Street Brighton, Ma 02135 (857) 928-8504 Email dohieech@yahoo com Donald Bleech 2009-Present Red Leaf Cafe Watertown,Mass Experience Owner/ Proprietor 2004-2008 St. Elizabeth Medical Center Brighton, Mass. Retail Manager • Cash control, data entry, along with overseeing daily operations ■ Adding self service vending machines for the general staff and visitors directly resulting in increase revenue for the food& nutritional dept. • Conducting monthly staff meetings. Purchasing cook station signs. ■ Created a menu web site giving all within the organization the ability to review the weekly menu&up coming events. Choosing name of the cafe • Revamping the employee assistance fund by pairing it up with rattle tickets generating increased donations. 2001-2003 Morrison Management at B.M.C. Boston, Mass. Food Service Manager ■ Payroll, data entry, cash control ■ Product&supply ordering. 2004-2005 Holiday Inn Newton, Mass. Banquet Captain ■ Providing superior food service, earning employee of the month award. ■ Food service preparation&production. 2000-2002 Corporate Chefs Boston, Mass. Catering Manager • Maintaining&acquiring corporate accounts. ■ Menu planning, invoice billing Education 1982-1984 Newbury College Boston, Mass. ■ AD Hotel&Restaurant Management 2005 Massachusetts Restaurant Association • ServaSafe Food Service Certificate ■ All Reference furnished upon request '.}(J. fact��� �•,',�r'�. �., f ServSa e f TION PERTI F IC A DONALD BLEECH for successfully completing the standards set forth for the ServSafe*Food Protection Manager Certification Examination, which is accredited by the American National Standards Institute(ANSI)-Conference for Food Protection(CFP). a, 4972275 10550 ' tERTIF1.CATE NUMBER EXAM FORM NUMBER 4/19/201 T 4/19/2022 DATE OF EXAMINATION DATE OF EXPIRATION Local laws apply. Check Wilt your local mqulahary agency for recertification requirements. Sherman.Brawn SVP, National.Ra5t:aurant Association Solulions 0 t� #0655 In accordance with Maritime Labour Catsvenliors M,Reiolvryon ADM N W-2013140dorl 3;2,S'arnlgrd AX4. W015 achwwl Res ovrw t Axiac bt on£tlutcdiu d Fnirsdatien ihhG nf�.}.Alf.nslxs reeenro 1.sw ssW,arW 44 Svv,94e logo are hademarks of the NRAEF Nof�rw!Remrnohl Asseeionar�and 4he,ON dor gy'nry hcld►rm ks d the hkrt a nl ReYamont luswRsiinn- This dxemenNaJirial t�f_�+pr94w6d�r tAtat d Contact us with questions at 175 W Jackson Blvd,Ste 1500,Chicago,IL.60604 or SenrSv6@n�laatep:• V 1401 1a1t29�1':: p.. _...._.�_-`:,T��.�.�f.���'-JiC'�C/;7:% yr -.'.�'. 'r3,fi?:",'A'=f'r.'•. .. The Red Leaf Cafe Summer Hours of Operation Monday thru Thursday 9AM to 9PM Friday & Saturday 9am-5pm Sunday Closed ISTAR'T ESPRESSO DRINKS START HOT BEVERAGES Sm Med Lge Coffee Sm Med Lge Espresso Shot Espresso Creme de Mint Teas bt the Bag Pink Lady Latte MEM TEAS I Cappuccino Pot of Tea Cafe Latte I Chai Tea Latte Cafe Americano Steam Honey& Milk ICafe au Lait Ice Espresso I ICinnomin Spice Mochacino Latte White,Caramel,or Mocha Drink I Strawberry Shortcake Latte I FLAVORED SYRUPS START GODIVA CHOCOLATE IDO NOT PRINT THIS SECTION Hot Chocolate 1French Vanilla Creme de Menthe Almond Joy H/C f Hazelnut Creme Caramel I Hazzelnut H/C Irish Creme Butter Scotch Kids Hot Chocolate Coconut Almond I JAVA JOE TOGO Raspberry Banana Creme END Chocolate Orange i French Vanilla (sugar free} I Soy Milk $.50 Flavored Syrup Shop$.20 END 1 START COLD BEVERAGES Sm Med Lge I Iced Coffee Iced Tea I Iced Cafe Latte Iced Mocha Latte Chai Tea Latte Italian Soda Glass of Milk Chocolate Flavored Frapp/Yogurt/ Fruit Smoothie Strawberry or Caramel Milk START ISANDWICH OFFERINGS Raspberry Chicken Salad Classic Tuna Roll Watertown Egg Salad Ladder One Tuna Melt Honey Smoked Salami & Prolone Cheese Smoke Turkey&Cheddar Wrap I Honey Baked Ham &Cheese on Croissant Pepper Jack Turkey Club I Roast Beef& Cheddar Cheese on Croissant Tomato Bacon Grilled Cheese Maple Bacon BLT I Tomato Basil Grilled Cheese I Half Sandwich/American Grilled Cheese Equipment on Hand Deli Salad Bar Microwave Espresso Machine Coffee Grinder Espresso Grinder Coffee Brewer Deep Freezer Cash Register Reach in Refrigerator Counter Top Over Soup Kettle Town of Watertown Request for Proposals Watertown Free Public Library Cafe Appendix C NON COLLUSION AND STATE TAX STATUS FORM CERTIFICATE OF GOOD FAITH (NON-COLLUSION) and TAX COMPLIANCE Pursuant of M.G.L. Ch. 62C, Sec. 49A, I certify under the pains and penalties of perjury that the contractor has complied with all laws of the Commonwealth of Massachusetts relating to taxes, reporting of employees and contractors, and withholding and remitting child support. The undersigned certifies under penalties of perjury that this bid has been made and submitted in good faith and without collusion or fraud with any other person. As used in this certification, the word "person" shall mean any natural person, business, partnership, corporation, union, committee, club, or other organization, entity or group of individuals. `!Name of Person Signing Bid (Please Print) Signature of Person Signing Bid Company Request for Proposals — Watertown Free Public Library Cafe 13 _ _ J I hk Town of Watertown Purchasing Department I REQUEST FOR PROPOSALS: CAFE for WATERTOWN FREE PUBLIC LIBRARY I. I I � June 2018 i "Cafe" For Watertown Free Public Library The Town of Watertown is seeking proposals for"Cafe Services"at the Watertown Free Public Library. Cafe Services will be effective July 1, 2018 through June 30, 2021. The Town reserves the right to reject any and all proposals. The selected firm shall have demonstrated previous experience in providing Cafd Services as specified in the RFP.A complete RFP may be obtained,without charge, by contacting the Purchasing Department at t)urchasinR;rz watertown-ma.izov or at (617) 972-6414 or on the web at www.watertown-ma.Rov, in the document center. Documents will be available after 8:30 a.m. — 5:00 p.m. Monday, Wednesday and Thursday, 8:30 — 7:00 p.m. on Tuesday, and 8:30 — 2:00 p.m. on Friday, beginning May 28,2018 —June 19,2018 at 2:00 p.m. prevailing due time. Each firm must submit 3 (three)hard copies,along with one separately sealed and clearly marked price proposal, all marked, `'Cafe Services", Town of Watertown and delivered to the Town Hall,Purchasing Department, Lower Level, 149 Main Street, Watertown, MA, 02472 no later than 2:00 n.m, on Tuesday.June 19,2018. No reference to pricing in the non-pricing technical proposal is allowed. Failure to adhere to this requirement will result in disqualification. It is the sole responsibility of the Proposer to insure that the proposal arrives on time at the designated locating. Late submittals will not be accepted. No late submissions will be accepted. It is recommended that respondents to this request familiarize themselves with the detailed RFP. The Town of Watertown reserves the right to reject any and all proposals if in the best interest of the Town. It is the intent of the Awarding Authority to award a contract within thirty (30) business days after receiving the proposals. This service is being procured according to MGL. 30B. Raeleen Bandini, MCPPO Purchasing Agent Town of Watertown Request for Proposals Watertown Free Public Library Cafe Table of Contents Cover Page Legal Notice Section I Introduction Page 1 Section II Proposal Submission Requirements Page 2 Section III Minimum Criteria Page 3 Section IV Comparative Evaluation Criteria Page 4 Section V Award of Contract Page 5 Section VI Scope of Work and Contract Requirements Page 5 Section VII Appendices Page 9 A. Library Code of Conduct B. Library hours of operation C. Non-Collusion Form D. Insurance requirements E. Town of Watertown Sample Contract Section I Introduction The Watertown Free Public Library seeks proposals for providing food service in the Library Cafe with a basic menu of high quality beverages, salads, sandwiches, and snacks through courteous and professional service to library patrons and outside clientele. About the Library: Located in Watertown Square, the Library is surrounded by city government offices, local businesses and residences.. Current Caf6 clientele includes Library patrons and area business people and residents. Current traffic into the Library is estimated at 376,000 annually. The Library facilities and programs include: • One large meeting room (200 person capacity), two smaller meeting rooms, and three group study rooms (total number of reservations for these rooms totaled 7385 in 2014) • Adult Programs (294 programs with 5964 attendance in 2017) - • Children's Room (535 programs with total 17,073 attendance in 2017) • Young Adult Room (176 programs with total 2554 attendance in 2017) I; • Project Literacy(1032 programs with total 13,842 attendance in 2017) • Computer room with 24 workstations I The Library hours, which are subject to change, are currently: • Monday—Thursday, 9:00 a.m.—9:00 p.m. I • Friday, 9:00 a.m.—7:00 p.m. • Saturday, 9:00 a.m.—5:00 p.m. I • Sunday, 1:00 p.m. —5:00 p.m. I See Appendix A for the Library Code of Conduct. About the Caf6: The cafe is located on the first floor directly off the main corridor near the front entrance and 1, adjacent to the Circulation Desk, Children's and Teen's Rooms.The dimensions are 36'X 20' There is also a storage room with dimensions 10'X 12'. The floor is VCT tiles. The Library l provides eight tables and 16 chairs. A counter, prep sink, and hand sink are provided by the y Library, as well as a triple sink in the storage area. A grease trap, as required by the Health Department is also provided. The proposer will be responsible for installation of any refrigeration or other equipment. See Appendix B for the caf6 floor plan. Consumption of beverages in covered containers is allowed in the Library. Food consumption is allowed in the caf6 area, staff room and all meeting rooms. See Appendix C for the Library policy on Food and Drink. Request for Proposals- Watertown Free Public Library Cafe 1 Section II Proposal Submission Requirements Three (3) copies of the proposal must be submitted to the Purchasing Department 149 Main Street, Watertown, MA 02472 no later than 2:00 pm, June 19, 2018. Proposals must be in sealed envelopes, plainly marked Watertown Free Public Library Cafe. One sealed price proposal clearly marked "Price Proposal for Library Cafe. There will be no public opening of proposals. The names and addresses of all parties submitting proposals will be provided to the committee selected to evaluate them. THE ENCLOSED NON-COLLUSION FORM MUST BE SIGNED AND SUBMITTED ALONG WITH PROPOSALS. As required by M.G.L., c.30B, s.6 each copy of the proposal must contain (2) original sealed envelopes, one marked "Watertown Free Public Library Cafe - Price Proposal" and one marked "Watertown Free Public Library Cafe - Technical Proposal". The Technical Proposal shall not include any price information. PRICE PROPOSAL The price proposal will include a provision for rent paid to the Town of Watertown. An advantageous proposal provides for a rent of $100 per month or 59/6 of gross profits, whichever is greater. TECHNICAL PROPOSAL The technical proposal must include: 1. Proposed Menu. The proposed menu will, at a minimum, include offerings in each of the following categories and include prices and portion sizes: a. Coffee and tea drinks b. Dessert and snack items, including at least one healthy snack option C. Other beverages such as bottled water, juices, and soft drinks in bottles or cans. 2. Experience and Qualifications. A description of the qualifications and food service experience of the proposer. 3. Proposed Equipment, Packaging, and Utensils. Information on any proposed equipment, food packaging, and utensils. The Town of Watertown strongly encourages the use and purchase of recycled products. 4. Proposed Business Operations Plan. The proposer's plan for operation of the Cafe. Areas covered by the plan should include at a minimum, the following: a. Hours of Operation. b. Proposed plan of operation for staffing, methods of displaying and serving food. c. Proposed signage and marketing plan. 5. References. Each proposal should include a minimum of three (3) business references. Request for Proposals - Watertown Free Public Library Cafe 2 Section III Minimum Criteria All proposals must meet the following minimum criteria in order to be considered for further evaluation: 1. Experience. The proposer must have at least three (3) years experience in the food service industry. 2. Standard Menu. The proposed standard menu must include items from each of these categories: Beverages, Dessert and Snack Items. 3. Staffing Requirements. The proposed business operations plan must indicate trained and competent staff during all operating hours of the cafe. All cafe personnel will be required to behave in a professional and courteous manner at all times. 4. Menu Display. A menu will be displayed for patrons to see the current pricing for all items. Cafe personnel will be trained and familiar with the pricing. Request for Proposals—Watertown Free Public Library Cafe 3 Section IV Comparative Evaluation Criteria Proposals which meet the minimum criteria will be evaluated based on the following comparative criteria: 1. Experience and Qualifications Number of years proposer has in the food service industry. Highly Advantageous: More than 5 years Advantageous: 3-5 years 2. Standard Menu Variety Highly Advantageous. includes additional menu items including lunch items and a free trade coffee option Advantageous: includes items from all of the identified menu categories 3. Staffing Requirements Highly Advantageous: Provisions for additional Cafe staffing during busy periods and as back-up cafe coverage Advantageous: Cafe staff on site during all cafe hours. 4. Proposed Business Plan A. Hours of operation: Highly Advantageous: Provide 8 hours of operation Monday - Saturday and 4 hours on Sunday. I Advantageous. Provide a shorter operating schedule but include hours each + day the library is open. See 1 Appendix D for Library hours. S. Interview Proposers whose submittals meet the minimum criteria will be invited to attend a personal interview with the Evaluation Committee. The purpose of the interview will be to allow the Proposer to verbally present his/her plan for the successful operation of the cafe and to respond to questions from the committee. Highly Advantageous: Proposers who present a cogent and creative plan for the cafe and who demonstrate a clear and realistic understanding of its successful operation based on documentable past experience. Advantageous: Proposers who present a plan that is cogent and demonstrate an understanding of a successful operation. Request for Proposals-Watertown Free Public Library Cafe 4 Section V Award of Contract The contract will be awarded to the proposer deemed by the evaluation committee and the Chief Procurement Officer to have submitted the most advantageous proposal taking into consideration all of the listed comparative crlterla. The Towri of ' Watertown reserves the right, in the best interests of the Town, to reject any and all proposals. Section VI Scope of Work and Contract Requirements 1. General A. The successful proposer ("Operator" hereafter) will provide cafe clientele with a basic menu of high quality beverages, lunch items, desserts, and snacks during consistently maintained and publicized hours of operation. B. It shall be the responsibility of the Operator to establish, review and control the pricing and portion sizes of all items available for sale in the cafe with final review and approval by the Library Board of Trustees. C. The term of the agreement resulting from this RFP will be three (3) years from the date of contract execution. The Town (acting through the Library Board of Trustees) may terminate this Agreement at any time upon thirty (30) days written notice for any reason including its own convenience or for cause, including but not limited to, failure to pay monthly rent, failure to have any necessary local, state, or federal licenses and/or permits, failure to pay any and all taxes, failure to maintain required worker's compensation insurance in force at all times, failure to comply with any local, state, or federal regulations pertaining to food establishments of this type, failure to promptly correct any use of the premises that conflicts with the Town use, and failure for satisfactory behavior of all staff/management. In the case of a termination for cause, the Town shall give the Operator a written notice of termination stating the basis of the termination, effective thirty (30) days after the Operator's receipt of such notice. The Operator shall have the right to cure the cause of termination within ten (10) days of receipt of the notice. D. Before beginning operations, the Operator will be expected to provide certificates of insurance naming the Town as an additional insured reflecting the existence of at least $1,000,000 of General Comprehensive Liability Insurance and insurance for the payment of compensation and the furnishing of other benefits in accordance with M.G.L. c. 52, as amended, to all employed under the contract and shall continue such insurance in full force and effect during the term of the contract. The Operator shall indemnify the Library from any theft, damage, or loss of property. E. The Operator will obtain at its own expense all local, state, or federal licenses and/or approvals throughout the time it uses the premises pursuant to this RFP. The Operator will comply with all local, state and federal laws and ordinances in operating the cafe. In order to obtain an annual food permit, the Operator must complete the Request for Proposals -Watertown Free Public Library Cafe 5 Health Department Food Plan Review process. This consists of completing a Plan Review application (see Appendix Q. In addition to other requirements, the application submittals consist of a detailed floor plan, specification sheets for all food storage and preparation equipment, proof of Food Protection Manager training, an approved menu and a plan review application fee of $125.00. The Watertown Health Department offers Person in Charge training for new establishments. The training details the expectations of the Watertown Health Department in accordance with Article 10, 105CMR 590-595 for the Food Code. Further information will be provided during the Food Plan Review Process. F The Operator will on a monthly basis provide to the Library Board of Trustees a detailed statement of all revenue and operating expenses relating to cafe operations. Annually, the Operator shall document its payment of all applicable taxes and compliance with all federal, state, or local tax laws. Annually at minimum, and as may be otherwise requested by the Town, the Operator shall provide evidence of Worker's Compensation and General Liability insurance as required in paragraph D above. G. The Operator shall pay rent monthly. Rent calculation will be based on the first of each month to the last day. In the case that the first month of operation is not a full month, rent will be based on sales from the first open day to the end of that month. The Operator is to make rent payment within fifteen (15) days of the last day of the preceding month. If the Operator is delinquent for 15 days or longer in paying rent, the Operator shall pay a $25 late fee (subject to change), accrued monthly until the payment is made in full. 2. Facilities and Equipment A. The Town authorizes the Operator to use the cafe space for the sole purpose of operating a cafe in accordance with this RFP. The following equipment is installed in the cafe and will be available for use by the Operator: Triple sink Food preparation sink Hand washing sink Slop sink (in custodial closet on same floor of library) Grease trap Built-in counter 8 cafe tables 16 chairs B. The Operator shall be responsible to provide any additional equipment which it deems necessary by reason of its operation of the cafe. All such additional equipment to be delivered to or installed in the cafe must be approved in advance by the Library Board of Trustees or their designee. Any equipment, fixture, or appurtenance the installation of which requires a permanent alteration to the building structure shall become the property of the Library upon termination of the agreement. The Library may, at its discretion, allow the Operator to remove equipment, fixtures, or appurtenances if the Operator at its own expense and to the Library's satisfaction restores the building structure to its condition prior to installation. Request for Proposals —Watertown Free Public Library Cafe 6 JI C. All kitchen mechanical equipment to be installed at the Operator's expense, including but not limited to soft drink display cases, dessert, dairy, and other assorted refrigerated cases, shall be serviced at the Operator's expense at least semi-annually to ensure proper operation. Service to heating and cooling equipment must include compressors, coils, and related mechanical components. It shall be the Operator's responsibility to ensure that all display cases are moved and the compressors, coils, interior, and exterior of machines and equipment are washed and cleaned of dirt, dust grease, and debris including behind and beneath the units. Upon termination of the contract, the Operator will remove any non-permanent equipment installed at his/her expense, unless other arrangements are made between the Operator and the Town. D. The Town will not guarantee the uninterrupted provision of electric, gas or other utilities or services except to ensure that all reasonable and diligent efforts will be pursued in restoring interrupted service. The Town shall not be liable for any losses incurred by the Operator which may result from interruptions or failure of such service. E. The Operator will not perform any spatial modifications to the cafe. The Library will in good faith, but without obligation, consider modifications to the facility which the Operator desires to enhance serviceability. All such modifications will be performed by the Library's own contractors. In no instance shall failure by the Library to perform a requested modification relieve the Operator from fully performing its obligations under this contract. F. The Operator shall provide all required equipment, furnishings, appliances, dishware, flatware, paper goods and other utensils required for the serving and consumption of the menu items. Commercial quality paper/plasticware for customer use will be acceptable. 3. Access To and Use of Space A. For purposes of food preparation, cleaning, etc., or for any of the purposes identified in Section F below, the Operator will be allowed access to the cafe between the hours of 7:00 am and 11:00 pm each day. The Operator will have no right to use the premises except during those hours described above except as specifically permitted by the Library Board of Trustees or their designee, which permission shall not be unreasonably withheld. The cafe operation shall not interfere with the normal operations of the Library. B. The seating area of the cafe shall be available to the public and library staff during all Library hours regardless of whether they have purchased food or beverages from the cafe. C. The cafe does not have doors to the public hallway that can be locked. There must always be access through the cafe for library staff to access the staff room off of the cafe. If the cafe is not open all of the hours that the library is open, the Operator is responsible for security of his/her equipment during those hours the cafe is not open for business. D. The Library or individuals as permitted by the Library may use the cafe seating space at times when the cafe is not operating, provided that such use shall not be Request for Proposals - Watertown Free Public Library Cafe 7 J, inconsistent with the Operator's use and the Library notifies the Operator of such intended use in advance. 4. Cleaning and Sanitation Requirements A. The Operator shall maintain all areas of the cafe space in a clean and sanitary manner in accordance with the highest industry standards. The Operator shall train all employees in a "clean-as-you-go" policy. The cafe will be subject to regular inspection by Town of Watertown Health Department Officials. B. Continually through the day the Operator shall keep clean the VCT the floor, counter, tables and chairs. The VCT floor will be washed and waxed on a regular r basis by the library cleaning staff. C. Cafe patrons shall be expected to bus their trays, plates, cups, and other debris to designated receptacles and locations. The Operator shall be responsible to monitor the cafe seating area during service hours to ensure it is maintained in a clean condition, with trash and debris removed from tables, trash receptacles emptied and tables and chairs wiped down as needed. The Operator may deposit trash in the Town Hall dumpster. 1r D. The Operator shall encourage the recycling of plastic, glass, and aluminum r beverage containers and shall provide separate receptacles for this purpose. The Operator is strongly encouraged to use recycled products. S. Personnel Requirements The Operator will be responsible to recruit, train, supervise, direct, discipline and, if necessary, discharge any and all personnel working in the cafe. Service should be timely, attentive, and friendly. Each employee should be clean, neat, and well groomed. Each floor of the library has public restrooms for cafe employee use. 6. Special Conditions A bookstore operation is ongoing in the cafe space. The Operator will be responsible for collecting book sale money, accounting for those sales, and turning over the proceeds to the Library on a daily basis. r i Request for Proposals - Watertown Free Public Library Cafe 8 1 Town of Watertown Request for Proposals Watertown Free Public Library Cafe Appendix A LIBRARY CODE OF CONDUCT Watertown Free Public Library provides a safe, comfortable environment conducive to the use of the library materials and facilities. The Library is intended for the use of all members of the public. Patrons are expected to observe the rights of other patrons and staff members and to use the Library for its intended purposes. Patrons must be fully clothed. Patrons whose bodily hygiene is offensive so as to constitute a nuisance to other persons shall be required to leave the building. No smoking or vaping on library property or within 25 feet of the library building. Misconduct will not be allowed in the library. Definition: Misconduct may include, but is not limited to: • Interfering with the rights of individuals to use the library materials, services and premises;l • Interfering with the ability of staff to conduct library business; • Threatening the secure and comfortable environment of the library or those using the library; • Willfully annoying, harassing,' or threatening another person; • Endangering or potentially endangering the safety or health of others; • Engaging in disorderly, loud, or boisterous behavior in a manner not in keeping with the atmosphere of a library; • Using abusive or profane language; 'The term"premises"includes:the interior of all Library buildings and the exterior on the lot on which Library buildings are situated. 2 Harassment is defined as any action taken or situation created that would be reasonably deemed to produce psychological or physical discomfort,embarrassment,or humiliation for others.Harassment is characterized by requests for sexual contact,unwelcome physical advances,or conduct(verbal or physical) of a nature that is intimidating,demeaning,hostile,offensive,or potentially dangerous to self or others. Request for Proposals - Watertown Free Public Library Cafe 9 18. Onveminp Law. This Agreement shall be governed by, construed and enforced in g accordance with the laws of the Commonwealth of Massachusetts and the Contractor submits to the jurisdiction of any of its appropriate courts for the adjudication of disputes arising out of this Agreement. 19.Entire A-ereement. This Agreement, including all documents incorporated herein by reference, constitutes the entire integrated agreement between the parties with respect to the matters described. This Agreement supersedes all prior agreements, 1 negotiations and representations, either written or oral, and it shall not be modified or r amended except by a written document executed by the parties hereto. I IN WITNESS WHEREOF, the parties hereto have executed this Agreement on the day and year first written above. i TOWN OF WATERTOWN I I certify that an appropriation Is available in the amount of this contract. By: Town Auditor Town Manager Approved as to Form: (Contractor) Town Attorney By: Name: I (Type or Print) Title: Request for Proposals - Watertown Free Public Library Cafe 19 a a Sofra Bakery&Cafe One Belmont Street Cambridge, MA 02138 Vicki Lee's 105 Trapelo Road Belmont, MA 02478 Matilda's Sandwich Shoppe 1 Crawford Street Watertown, MA 02472 Diesel Cafe 257 Elm Street Somerville, MA 02144 Uncommon Grounds 575 Mt. Auburn Street Watertown, MA 02472 Strip-T's 93 School Street Watertown, MA 02472 Fuel America 152 Chestnut Hill Avenue Brighton, MA 02135 George Howell Coffee 312 School Street Acton, MA 01720 Intelligentsia 818 Mt. Auburn Street Watertown, MA 02472 Pavement Coffeehouse 1243 Commonwealth Avenue Allston, MA 02134 Caffe Nero 320 Congress Street,41h Floor Boston, MA 02210 Bagelsaurus 1796 Massachusetts Avenue Cambridge, MA 02140 Barismo 364 Broadway Cambridge, MA 02139 1369 Coffeehouse 1369 Cambridge Street Cambridge, MA 02139 Tamper Cafe 340 Boston Avenue Medford, MA 02155 Mystic Coffee Roaster 30 Riverside Ave Medford, MA 02155 Danish Pastry House 205 Arlington Street#4 Watertown, MA 02472 Iggy's Bread 130 Fawcett Street Cambridge, MA 02138 Kefi's Kitchen &Coffee 142 Main Street Watertown, MA 02472 Roxy's Grilled Cheese 485 Cambridge Street Allston, MA 02134 Starbucks 75 Mount Auburn Street Watertown, MA 02472 Starbucks Corporate Offices 2401 Utah Avenue South, Suite 800 Seattle, WA 98134