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Home My Public Portal About2002-03 Service Contract Renewal.tifFujitsu Computer Products Of America To: Conchita Alvarez Company: Village of Key Biscayne Fax: 305-365-8914 From: FCPA Customer Service Subject: New Service Contract Quotation Memo: Enclosed, please find the quotation for service coverage for your FCPA products. Date: 12/17/01 Time: 08:2.5 AM PST Pages Sent: 5 FUJITSU COMPUTER PRODUCTS OF AMERICA, INC. 1741 Junction Avenue, San Jose, CA 95112-1010 Dear Valued Customer, a FUJITSU Thank you for expressing interest in purchasing a maintenance agreement from Fujitsu Computer Products of America As you requested. I've attached a price quotation for a maintenance agreement on your Fujitsu equipment To obtain a maintenance agreement, review and sign the attached price quotation and fax hack to me. Be sure to include your payment method and purchase order number if applicable If you have additional Fujitsu equipment which you would like to add to the quote. please forward the information to my attention and I will be happy to provide you with an amended quote If you have any questions regarding your service coverage or this price quotation, please contact me. It is our pleasure to provide you with service support Sincerely, Service Contract Sales Representative (qn) 2 A The Formsman Inc. - Miami, FL 33130 Village of Key Biscayne 85 West McIntyre Street Key Biscayne, FL 33149 (305) 365 • FAX: 365-80311 8914 TO: L KATHY MCCLOUD SUPPLYNET INC _614 ..CORPORATE. WAY VALLEY COTTAGE, NY 10989 Ion this Purchase Order Number on all correspondence, invoices, shipping papers and packages REORDER FORM #606 (3 PART) PURCHASE ORDER DATE OF ORDER 12/18/01 NUMBER N° 2157 REQUISITION NO. (- SHIP TO: CONCHITA_ H. _ALVAREz._VIII.AGRCT•FRK VILLAGE OF KEY BISCAYNE 85 WEST-MCINTYRE -STREET, Sulu: 203 KEY BISCAYNE, FLORIDA__ _ 33149 J L J ---- -._.,,...,r.. • 'armor' win F.U.B. POINT PPD.ICOLL.." x .. . , ` -,TERMS ,' s I 1 ,QTY. ORDERED OTY. RECEIVED ' STOCK, NUMBER/DESCRIPTION/ BUDGET CODE UNIT PRICE . TOTAL ` 1 1 FCPA SERVICE CONTRACT FOR FUJITSU SCANNER - -MODEL--M4097D, -SERIAL— TO: 008599 2 -_ ---___ START DATE 1/03/02 — END DATE 1/02/03 1,195.00 3 4 5 6 7 i J TOTAL / $ f '/ / i i •• .. +�•,+ Vv�.rlco v1 yVVI 11 IVVK;C. 2. Order is to be entered in accordance with prices, delivery and specifications shown above. 3. Notify us immediately if you are unable to ship as specified. Authorized Signature ORIGINAL Date of Quote: 12/17/01 Bill -to Contact FUJITSU COMPUTER PRODUCTS OF AMERICA, INC. 1741 Junction Avenue, San Jose, CA 95112-1010 FCPA SERVICE CONTRACT QUOTATION Quotation #: 0005056 Location Contact FI4TSU Site# 113235 Conchita Alvarez Village of Key Biscayne 85 W. Mc Intyre St Key Biscayne, FL 33149 Phn: 305-365-5506, FAX: 305-365-8914 Phn: 305-365-5506, FAX: 305-365-8914 Site* 113235 Conchita Alvarez Village of Key Biscayne 85 W. Mc Intyre St Key Biscayne, FL 33149 Terms (please check one): Payment Type (circle one): Check/PO/Account Number: Expiration Date: VISA / Mastercard / AmEx Invoices MUST be paid within terms to avoid interruption in service. Model Serial No Start Date End Date Service Type Resp. Time Unit Price M4097D 008599 01/03/02 01/02/03 ScanCare Next Day 1195.00000 1195, Applicable tax will be added to the total cost unless tax identification number is pr id d: Comments izaomaed_f This quo .t on is valid for it says. Custo to e� Pr c ion: g&e /.4 6/ Signature Date To obtain maintenance: Review and sign the above quotation. Make Purchase Orders or checks payable to Attn: Kathy McCloud, 5upplyNet Inc, 614 Corporate Way, Valley Cottage, NY 10989 Fax signed quotation and copy of purchase order or check to: Bernard Lhermine, Phone: 408-456-7582, FAX: 408-456-7555 FUJITSU COMPUTER PRODUCTS OF AMERICA, INC. 1741 Junction Avenue, San Jose, CA 95112.1010 SERVICE TERMS & CONDITIONS FU?TSU 1 SERVICE Customer shall be entitled to purchase service on FCPA's products, ("Equipment") as described in the attached service description ("Services") Service hours shall be from 7 00 am to 5 00 p m daily, Monday through Friday, except legal holidays, which are New Year's Day, Memorial Day, Independence Day Labor Day Thanksgiving Day, and Christmas Day Service may be provided by FCPA or its authorized service provider ("Service Provider) 2 EXCLUDED SERVICE Maintenance Service provided under this Agreement does not include the furnishing of supplies or accessories for the Equipment unless specified in the service description, or repair of damage resulting from any cause other than ordinary use, or causes by operation of the Equipment with non-FCPA equipment or supplies With respect to excluded Service, FCPA will submit a description of the parts or services necessary to restore the Equipment to proper operating condition and the estimated charges based of FCPA's time and material rates then in effect If FCPA is not granted permission to perform such repairs at Customer's expense, FCPA may terminate all its obligations under this Agreement with respect to such Equipment 3 TERM Maintenance Service will begin on the Effective Date and will remain in effect for an nitial period of one (1) year ("Term") Thereafter, Maintenance Service may be renewed for one (1) year periods ("Renewal Period') or until terminated earlier as provided elsewhere herein 4 PAYMENT AND PRICE CHANGES Customer shall pay maintenance Service charges, including all applicable federal, state and local taxes, but excluding taxes based on FCPA's net income, on an annual basis prior to the commencement of Service Annual Service fees for Renewal Periods are subject to change upon forty-five (45) days' prior written notice, except that FCPA may adjust the charges for the then current Service period if Equipment specifications, attachments, or features change during such period 5 EQUIPMENT ADDITION Customer may add Equipment eligible for support, at any time, upon giving FCPA thirty (30) days prior written notice In order to be eligible for Service, the Equipment must be currently supported by FCPA and in good working condition All Equipment added after the Effective Date shall assume the unexpired portion of the then current annual Service period 6 LIMITATION OF LIABILITY Customer agrees that FCPA and Service Provider will only be liable for personal injury or damage to real property or tangible personal property to the extent caused by FCPA's or Service Provider's negligence The amount of claim for any other actual loss or damage is limited to $50,000 In all cases any claim must be brought wrthin twelve (12) months after the occurrence of the alleged act or omission giving rise to damages 7 WARRANTY FCPA warrants that Service will be performed in a professional and workmanlike manner FCPA'S OBLIGATIONS UNDER THIS AGREEMENT ARE IN LIEU OF ALL OTHER WARRANTIES, WHETHER STATUTORY, EXPRESS OR IMPLIED, AND FCPA SPECIFICALLY DISCLAIMS ALL WARRANTIES, INCLUDING WITHOUT LIMITATION, THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE FCPA AND SERVICE PROVIDER WILL NOT BE LIABLE FOR INCIDENTAL, SPECIAL, INDIRECT OR CONSEQUENTIAL DAMAGES, THIRD PARTY CLAIMS, LOSS OF PROFITS OR DATA, OR LOSS OF USE OR OTHER BENEFITS, ARISING OUT OF OR IN CONNECTION WITH THIS AGREEMENT OR THE SERVICE PERFORMED UNDER THIS AGREEMENT REGARDLESS OF THE FORM OF ACTION, WHETHER IN CONTRACT OR TORT, EVEN IF FCPA OR SERVICE PROVIDER HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES 8 TERMINATION Either party may terminate the Agreement without cause at any time upon sixty (60) days prior written notice to the other party Should FCPA terminate the Agreement without cause, FCPA shall refund to Customer any prepaid but unused Service charges on a pro rata basis Either party may terminate this Agreement upon written notice to the other party (i) for failure of the other party to comply with any material term or condition of this Agreement and such failure is not remedied within thirty (30) days after receipt of written notice of such failure by the other party, (ii) if the other party makes an assignment for the benefit of creditors, becomes unable to make payments due, or becomes the subject of any bankruptcy, receivership, or similar proceeding FCPA may terminate this Agreement if Customer is in default of this or any other agreement with FCPA 9 GOVERNMENT Customer shall not use FCPA as a U S government contractor or subcontractor, nor shall any Federal Acquisition Regulations ("FARs") be applicable to this Agreement without FCPA's express prior written consent If Customer breaches the foregoing obligation Customer shall indemnify and hold FCPA harmless from any and all fees, costs, expenses and lost profits that result therefrom 10 GENERAL FCPA will not be responsible for failure to provide Service due to strikes or causes beyond FCPA's reasonable control FCPA may assign this Agreement and its rights under this Agreement to any its parent or an affiliate Customer may not assign this Agreement without FCPA's prior written consent Any notice or communications between the parties shall be in writing and personally delivered or forwarded by first class mail postage prepaid, to the parties' respective addresses shown in this Agreement Notices shall be deemed given at the earlier of (i) their actual receipt or (u) five (5) days after the date of mailing This Agreement may not be amended and no provision of this Agreement shall be considered modified by either party unless the amendment or modification is made in writing and signed by both parties This Agreement and its attachments shall be governed by the laws of the State of California, with exclusion of its conflicts of law provisions, and constitute the entire agreement with respect to Service The terms and conditions of this Agreement shall apply, notwithstanding any differences in the terms and conditions of any order or other document submitted by Customer Any preprinted terms and conditions as contained in any Customer purchase order shall be deleted and be void and of no effect In the event that litigation is instituted between the parties in connection with any controversy or dispute arising from, under or related to this Agreement, the judgment therein shall include a reasonable sum to be paid to the prevailing party for and on account of attorneys' fees and costs incurred in such litigation, including those incurred on appeal If any provision herein is held invalid or illegal by any court of competent jurisdiction, the same shall be deemed severable, shall in no way affect any other provision, and shall be deemed replaced by a provision which comes closest in language and intent without being invalid or illegal Failure to enforce any provision shall not be construed to be a waiver of such provision or any other provision ICPSSz,cc Tcrms &Cc u-iiuor. 7/71 5 FUJITSU COMPUTE 1741 Junction Avenue, San OF AMERICA, INC. ScanCare Service Description FU?TSU ScanCareis an annual scheduled preventative maintenance program designed to provide Customer with the consumables necessary to meet the Recommended i outine maintenance services which Customei is responsible for as outlined in the Opel ator's Guide for the Fujitsu scanners (the "Pi oduct"), Under this service o fferang, Customer may receive the following services and lots Please refer to Figure 1. Covered Services for specific services covered for each pradurt Equipment Inspection & Profile — Upon receipt of the Activation Card by Fujitsu. a Fujitsu Authorized Service Provider ("FASP") will come on site to inspect Customer scannei and to prepare a scannei maintenance profile form The profile establishes the recommended consumable replacement and preventative maintenance schedule Operator Training - Upon receipt of the Activation card by Fujitsu, a FASP wall come on site to provide Customei with barring on trope' way to perform routine maintenance, including time saving tips Service will be performed during business hours at a tune mutually agreed upon between FASP and Customer. Consumables Kits— Each Scan Care maintenance program includes automatic delivery of consumable kit(s) to the end -user site The number of kits depends on scanner model Note: The Consumable kits provided Customer during the maintenance penod contain quantities of parts required for cleaning and maintenance care of the Product based on normal use, Should Customei require additional consumables, Customer may purchase these parts by contacting a local Fujitsu reseller Preventative Maintenance Calls — On -site Preventative maintenance will be performed by a FASP Preventative maintenance includes cleaning of the unit and ieplacement of consumable parts (M3099 only) Service will be provided during normal business hours at a time to be mutually agreed upon between the FASP and Customer. Included Service ScanCare ScanCare Plus Departmental (M3093 M3096 M3097, M4097) Production (M`I099 M4099) !Departmental Production (M3093,M3096, (M3099 M3097, M4097) M1099) On -site Break -fix repair Number of Consumable kits Kit Contents Preventative Maintenance Visits Inspection and Profile Operator Training 1 Year 1 2 not required not required 1 Year 5 (see reference guide) 2 1 1 1 Year 1 (see reference guide) 2 1 1 1 Year 5 3 1 1 Figure 1 Coffered Service On -site Break -fix repair — Each ScanCare maintenance program includes on -site break -fix repair of Customer scanner for one year. Services covered and not covered by on -site break -fix repair are described in the "No Excuses Warranty Guide for Fujitsu Scanners" Excluded Services — The services provided under ScanCare are in addition to the Product warranty and ale not intended to replace Customer's Products wan anty as described in the "No Excuses Wananty Guide for Fujitsu Scanner Term — The term of this service offenng shall be one year from the date of purchase and is not activated until receipt by Fujitsu of Customer's Activation Card Renewal — Customer may wish to extend the warranty period for their scanner Products by purchasing the ScanCare Plus service option for the second and consecutive years of Pioduct usage. Should Customer discontinue set vice for any period of time in which suggested IIIAIIACILMGC services were not performed, Fujitsu may evaluate the Product to determine if additional charges ate required to restore the Product to current maintenance level Warranty - Fujitsu wanants that all services will be per formed in a piofessional workmanlike manner LLMITATION OF LIABILITY IN NO EVENT SHALL FUJITSU BE LIABLE FOR ANY SPECIAL. CONSEQUENTIAL, INDIRECT OR INCIDENTAL DAMAGES. INCLUDING BUT NOT LIMITED OT LOSS OF USE, LOSS OF DATA OR LOSS OF PROFITS EVEN IS SO ADVISED OF THE POSSIBILITY OF SUCH DAMAGES Activation To activate this service, please complete the enclosed ScanCare Activation Card and return it to Fujitsu in the envelope piovided or by fax along with a copy of your proof of purchase At the end of this maintenance period you can extend the manufacturer's warranty for an additional one year period by purchasing ScanCare Plus Fou details call Fujitsu or contact your local reseller - FLORIDA 32 Consumer's Certificate of Exemption DR -14 R. 10/99 i,F RE,'FN Issued Pursuant to Chapter 212, Florida Statutes 23-43-385901-54C 11/04/01 11/04/06 MUNICIPAL GOVERNMEN" Certificate Numbe' This certifies that Effective Date VILLAGE OF KEY BISCAYNE 85 W MCINTYRE ST KEY BISCAYNE FL 33149-1845 Expiration Date Exemption Category is exempt from the payment of Florida sales and use tax on real property rented, transient rental property rented, tangible personal property purchased or rented, or services purchased HP LaserJet 3200se OFFICE OF THE VILLAGE CLERK 305-365 8914 DEC -18-7001 2 52PM i nve nt Fax Call Report Job Date Time Type 7 12/18/2001 2 50 42PM Send DATE TO Identification Duration 914084567555 Village of Key Biscayne Office of the Village Clerk 85 West McIntyre Street Key Biscayne, Florida 33149 Telephone. (305) 365-5506 • Fax.(305) 365-8914 Internet* http•//vkb.key-biscayne 11 us 2 00 FAX TRANSMITTAL SHEET aa./44&/ze COMPANY NAME FAX NUMBER FROM Pages 4 Village Council foe 1 Rare, Mart Robot Oldakowikr Vire Mayor Scott Bus Martha Pdez Leon Bruucek Alan H Fein Mortimer Pled James L Peters Village Clerk Conch,ta H Alvarez CMC /44 af-gXe Q'J'Q57 75SS TOTAL NUMBER OF PAGES 44 (INCLUDING COVER SHEET) kbad98c fax Ics a.nTAYufiror Ta PROVIDE A SA, 9UMRY aaMMTY RrvmmraaaIT ram AUrilaMLOJTNAOOS ahwoailaltWo.,J ,T Result OK 1 C/ L V/ V J. V J. G 1 A. l I J I I G I A I G I.. I I 1./y 4 1 V 1 J •. 1 1 J J V V Fujitsu Computer Products Of America To: Conchita Alvarez Company: Village of Key Biscayne Fax: 305-365-8914 From: FCPA Customer Service Subject: Service Contract Activation Memo: Your FCPA Service contract has been activated. Date: 12/20/01 Time: 09:20 AM PST Pages Sent: 3 1 L I L V / WA. V .] . L 1 „„ , d I , L./ „ , • .. v v v .. .. .. . . 0-1,11.0 •i . FUJITSU COMPUTER PRODUCTS OF AMERICA, INC. 1741 Junction Avenue, San Jose, CA 95112-1010 Dear Valued Customer, FU?TSU Thank you for purchasing maintenance coverage from Fujitsu This letter confirms that we have entered your information in our contract database per attached agreement terms. If you need technical support assistance, call our toll -free number to speak with a service technician Please have your Site ID #, Model # and Serial # ready to receive fast response For Technical Support and Repair Service Call (800) 626-4686, Option #2 i If you have any questions regarding your service coverage, please contact me Sincerely. Service Contract Sales Representative 1 J u I J R 1.LJ J 0 V U FUJITSU COMPUTER PRODUCTS OF AMERICA, INC. 1741 Junction Avenue, San Jose, CA 95112-1010 FCPA SERVICE CONTRACT AGREEMENT FUJITSU Date: 12/20/01 Contract *: C006140 Bill -to Contact Location Contact Site* 113235 Conchita Alvarez Village of Key Biscayne 85 W. Mc Intyre St Site* 113235 Conchita Alvarez Village of Key Biscayne 85 W. Mc Intyre St Key Biscayne, FL 33149 Key Biscayne, FL 33149 Ph: 305-365-5506, FAX: 305-365-8914 Ph: 305-365-5506, FAX: 305-365-8914 Model Serial No Start Date End Date Service Type Resp, Time M40970 008599 01/03/02 01/02/03 ScanCare Next Day For questions regarding your service contract please contact: Bernard Lhermine, Phone: 408-456-7582, FAX: 408-456-7555 M4097D ScanCare Maintenance Checklist FU)ITSU Visit Information Date Customer Contact Address City Phone Remedy # Technician Site # State Fax Zip Scanner Information S/N Part No. Is the scanner operational? ❑ Yes ❑ No (Have customer scan from computer.) Condition of Scanner Components/Recommended Service Action Feed Roller ❑ Clean ❑ Exit Roller ❑ Clean ❑ Front Side Lamp ❑ Clean ❑ Carrier Mirrors ❑ Clean ❑ ❑ Other Cleaning Req'd Cleaning Req'd Cleaning Req'd Cleaning Req'd ❑ Other Return Visit Required ❑ Yes ❑ No Possible Date ❑ Replacement Req'd ❑ Replacement Req'd ❑ Replacement Req'd Special Notes and Comments ScanCare Maintenance Customer Training • Consumables Replacement 1 Pad Assembly 2 Pick Rollers (x2) 3 Discard Old Consumables • Scanner Cleaning 4 Document Cover & Holder 5 Document Glass 6 ADF Glass 7 Feed/Exit Rollers 8 Idler Rollers 9 Paper Guide • Scanner Testing 10 Continuous Feed Test (40+ Pages) 11 Online Scan (5+ Pages Duplex) a • Personnel Trained • Consumables Replacement 1 Pad Assembly 2 Pick Rollers (x2 ) • Scanner Cleaning 3 Document Cover & Holder 4 Document Glass 5 Pad Assembly 6 ADF Glass 7 Pick Rollers 8 Feed/Exit Rollers 9 Idler Rollers 10 Paper Guide Signatures The scanner has been carefully inspected and all the preventative maintenance procedures have been performed to bring the scanner up to good operating condition. The technician has also successfully trained the operator on proper cleaning and consumable replacement procedures Customer Tech Date Customer Cony Date