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Home My Public Portal About2005-06 Service Contract Renewal.tifV 1_ / J I/ V✓ UT. V L I II I ✓ I 1 1 1 (1 VA.. • Irl f FUJITSU FUJITSU COMPUTER PRODUCTS OF AMERICA, INC. 2904 Orchard Pkwy, San Jose, CA 95134 FCPA SERVICE CONTRACT AGREEMENT TOE ►OSSI el l ITIES ARE I NFI N ITE Date: 01/31/05 Contract it: CO20867 Payment Method: Check PO *: 2561 Bill -to Contact Location Contact Site* 113235 CONCHITA ALVAREZ VILLAGE OF KEY BISCAYNE 88 W McIntyre Street Suite 200 Key Biscayne, FL 33149 Ph: 305-365-5506, FAX: 305-365-8914 Site* 113235 CONCHITA ALVAREZ VILLAGE OF KEY BISCAYNE BB W McIntyre Street Suite 200 Key Biscayne, FL 33149 Ph: 305-365-5506, FAX: 305-365-8914 Model Serial No Start Date End Date Service Type Resp, Time M4097D 8599 01/27/05 01/26/06 ScanCare Plus Next Day Total items: 1 For questions regarding your service contract please contact: Tom Hempler, Phone: 702-395-2153, FAX: 408-570-4042 INVOICE REMIT TO Fu]itsu Computer Products of America INVOICE NO. 3700668 ATTN. ACCOUNTING T&M INVOICE DATE 02-FEB-05 2904 Orchard Pkwy CUSTOMER NO 35252 SAN JOSE CA 95134 US REPRINT RII I TO VILLAGE OF KEY BISCAYNE 88 0 MCINTYRE STREET SUITE 200 ATTN CONCHITA ALVAREZ KEY BISCAYNE FL 33149 US SHIP TO VILLAGE OF KEY BISCAYNE 88 0 MCINTYRE STREET SUITE 200 ATTN: CONCHITA ALVAREZ KEY BISCAYNE FL 33149 US TERMS PO NUMBER SALES ORDER METHOD OF SHIPMENT DATE SHIPPED BILL OF LADING N30-Servic CHECK -2561 3401231 0 _ - --- T`_ F nI __ZNE OCT 517P, =7 FOR OAYKEIJT LE%5 FOlD CHECK 25' LINE PRODUCT NUMBER/DESCRIPTION QTY UOM UNIT PRICE AMOUNT .___ ,L L1 -COS;-APE ` ., LL?: 7r-;--,--, 1 K 1595 _, Total: Page 1 of 1 ,s! 01%.“.. J f . ./ v /... . a. Fujitsu Computer Products Of America To: CONCHITA ALVAREZ Company: VILLAGE OF KEY BISCAYNE Fax: 305-365-8914 From: FCPA Service Sales Subject: Renewal Service Contract Quotation Memo: Our records indicate that the attached service agreements for your Fujitsu scanner(s) will soon expire. To insure uninterrupted service coverage, please review, sign and fax the attached service contract quotation as instructed. If you have any questions regarding service coverage, please contact your FCPA sales rep listed at the bottom of your quotation. Date: 01/19/05 Time: 07:20 AM PST Pages Sent: 4 FUJITSU COMPUTER PRODUCTS OF AMERICA, INC. 2904 Orchard Pkwy, San Jose, CA 95134 FUJITSU Date of Quote: 01/19/05 Bill -to Contact THE 1L LLI SI IITIEs INF I NFI N ITE FCPA SERVICE CONTRACT IMITATION Quotation #: 0020628 Location Contact Site* 113235 CONCHITA ALVAREZ VILLAGE OF KEY BISCAY,NE ""-85.,14. Mc Intyre Std 03 Site* 113235 CONCHITA ALVAREZ VILLAGE OF KEY BISCAY Q W. Mc Intyre St / r Key Biscayne, FL 33149 Key Biscayne, FL 33149 Phn: 305-365-5506, FAX• 305-365-8914 Phn: 305-365-5506, FAX• 305-365-8914 Model Serial No Start Date End Date Service Type Resp. Time Unit Price M4097D 8599 Total items: 1 Comments: 01/27/05 01/26/06 ScanCare Plus Next Day 1595 1595 To obtain maintenance: Review service quotation and choose payment type below: Payment Type (circle one): Check / PO / VISA / Mastercard / AMEX Enter Check, Credit Card or PO Number here: Enter Credit Card Expiration Date here: Is your business tax exempt? (MUST check one) YES //NO APPLICABLE TAX WILL BE ADDED TO THE TOTAL COST UNLESS COPY OF TAX-EXEMPT CERTIFICATE IS ATTACHED TO THE SIGNED QUOTATION Payment Terms: Net 30 Days Invoices MUST be paid within terms to avoid disruption in service. fr Make purchase orders or checks payable to: Fujitsu Computer Products of America Attn: Accounting Maintenance Contracts 2904 Orchard Pkwy, San Jose, CA 95134-2009 Provide two different signatures, fax or email signed quotation and provide copy of purchase order or check if applicable t : Tom H mpler, Phone; -395-215 F X 8-570-4042 dad 12i, ,P & ( 44 /111Y. C Ema1 mpler@fc jit u. Print Name Signature Title Da e Print Name Signature Title Date Signed quotation is customer's agreement to be invoiced subject to the terms and conditions of this agreement If a customer Purchase Order is not provided, this quotation will serve as a legally binding agreement. Quotation is valid For thirty days from the date of quotation. FUJITSU COMPUTER PRODUCTS OF AMERICA, INC. 2904 Orchard Pkwy, San Jose, CA 95134 FUJITSU ScanCare Service Description THE P I SS I S I l 111E S Alt IrFIIITI ScanCare is Fujitsu s Premium service offering which combines scheduled preventative maintenance, delivery of scanner consumables and training with Basic on -site service including spare parts, labor and travel ScanCare is available as an upgrade to the existing standard Limited Warranty ScanCare Plus is available m the post -warranty period and can only he purchased in one-year increments Several one-year increments may he purchased at one time Under this service offering, Customer may receive the following services and kits: (Please refer to Figure 1, which displays Covered Services for each product) On -site Break -fix repair- Each ScanCare maintenance program includes on -site break -fix repair of Customer scanner, which includes spare parts, labor and travel for service of verified hardware failures After a Technical Assistance Center (TAC) representative identifies a hardware problem a service call will he opened and logged A Fujitsu Authorized Field Engineer (FATE) will he dispatched to the product location to perform repair service if there ai e no security safety or physical requirements that would restnct access to the product On -site visits do not include preventative maintenance maintenance training consumables or cleaning materials Please refer to FCPA s Perms and Conditions Consumables Kits - Each Scan Care maintenance program includes automatic delivery of consumable kit(s) to the end -user site The number of kits depends on scanner model Note: The Consumable kits provided Customer durmg the maintenance period contain quantities of parts required for cleaning and maintenance care of the Product based on normal use Should Customer require additional consumables, Customer may purchase these parts by contactmg a local Fujitsu reseller Preventative Maintenance Visits - A FATE schedules an on -site visit to thoroughly clean and replace any necessary consumable parts Service will be provided during normal business hours at a time to be mutually agreed upon between the FATE and Customer within 2 weeks of initiation User Training - During the first Preventative Maintenance visit a FAFF will come on -site to provide Customer with operator training an routine scanner maintenance, consumables replacement, scanner features and basic system operation and trouhleshootmg Inspection and Profile - A FATE will come on -site to inspect Customer scanner and to prepare a scanner maintenance profile form the profile establishes the recommended consumable repl acement and preventative maintenance schedule ScanCare : : iasrt.i = : -- = : _:_ -- _- - = . .. :-a).*:I t40. : SP93GX Included 1 1 Kit Includes 3 Pad Assy, 2 Pick Rollers 1 Cleaning Kit 2 FI-4340C Included 1 I Kit Includes 3 Pad Assy, 2 Pick Rollers, 1 Cleaning Kit 2 FI-4530C Included 1 1 Kit Includes 6 Pad Assy. 3 Pile Rollers, 1 Cleaning Kit 2 M4097D (FI-4640S) Included I I Kit Includes 5 Pad Assy, 3 Pick Rollers, 1 Cleaning Krt 2 F1 -4750L Included 1 1 Kit Includes 5 Pad Assv. 3 Pick Rollers, 1 Chute Roller, 1 Cleaning Kit 2 F1 -4750C Included 1 1 Kit Includes 5 Pad Assv, 3 Pick Rollers, 1 Cleaning Kit 2 FI-5750C,FI-5650C Included 1 1 Kit Includes 4 Brake Rollers, 4 Pick Roller (Set), 1 Cleaning Kit 2 M4099D Included 5 1 Kit Includes I Pad Assy, I Brake Roller, I Pick Roller Tine, 1 Lamp. 1 Cleaning Kit 3 F1 -4860C Included 5 1 Kit Includes 1 Pad Assy, I Brake Roller, 1 Pick Roller Unit, I Lamp, 1 Cleaning Kit 3 FT -4990C Included 5 1 Kit Includes 1 Pad Assy, 1 Brake Roller, I Pick Roller Unit, 1 Lamp, 1 Cleaning Kit 3 ScanCare Plus :_ .. .: _ - .. . . .. .... .:.. _•:•}.Ci1.�'q :.ii,[ �I {: • :- ZCkif ._ ... : __ _ __ - _ _ _ _ _ _ _ _ : f'4.isf8il_iS: _ : _ _ _ :. :.. _ : . . :--- -- _ ._ __-._ ....... .. ... . . . __ .... .... ... _ _:: ... __-- _ ___ _- . __ --. .:.. j ftipii Ce, - -_.... :t*Mi. ..__ SP93GX Included 1 1 Kit Includes 3 Pad Assy, 2 Pick Rollers 1 Cleaning Kit 2 M3093E,XIGXIDEDG Included 1 I Kit Includes 3 Pad Assy, 2 Pick Rollers, 1 Cleaning Kit 2 F1 -4340C Included 1 1 Kit Includes 3 Pad Assy, 2 Pick Rollers, 1 Cleaning Kit 2 FI-4530C Included 1 1 Kit Includes 6 Pad Assy, 3 Pick Rollers, 1 Cleaning Kit 2 M3096EX/GX Included 1 1 Kit Includes 3 Pad Assy, 2 Pick Rollers, 1 Cleaning Kit 2 M3097DF,,DG Included 1 1 Kit Includes 5 Pad Assy, 3 Pick Rollers, I Cleaning Kit 2 M4097D (FI-4640S) Included 1 1 Kit Includes 5 Pad Assv, 3 Pick Rollers, 1 Cleaning Kit 2 F1 -4750L Included 1 1 Kit Includes 5 Pad Ass, 3 Pick Rollers, 1 Chute Roller. I Cleaning Kit 2 Fl -4750C Included I 1 Kit Includes 5 Pad Assv, 3 Pick Rollers, 1 Cleaning Kit 2 FI-5750C/F1-5650C Included 1 1 Kit Includes 1 Brake Rollers, 4 Pick Roller (Set), 1 Cleaning Kit 2 M3099EFLGH EXiGX Included 5 Regular 3 Super I Regular Kit Includes 7 Pick Rollers 1 Pad As,y t SeparatAnr, Belt, 1 Green Iamp, 1 Clemimg Kit 1 Super Kd Includes 2 Pick Rollers, 1 Pad Ass, 1 Separanon IIcit 1 Green Lunp, t Seperatan kJ!er, 1 Pkg Clean Meets M4099D Included 6 1 Kit Includes 1 Pad Assy, 1 Brake Roller, I Pick Roller Unrt. I Lamp, 1 Cleaning Kit 3 1.1-48600 Included 6 1 Kit Includes 1 Pad Assy, 1 Brake Roller, I Pick Roller Lnit, I Lamp, I Cleaning hit 3 F1 -4990C Included 6 1 Kit Includes 1 Pad Assv, 1 Brake Roller, 1 Pick Roller Unit, I Lamp, 1 Cleaning Kit 3 Figure 1, Covered Services vt r 1 Uf/LU vi. JU nn r.7r ri rn vii VOL r r1A FUJITSU COMPUTER PRODUCTS OF AMERICA, INC. 2904 Orchard Pkwy, San Jose, CA 95134 FUJITSU THE POSSIBILITIES ANT INFINITE 4 -hour Response Time Option- To better serve the needs of customers with business critical scanning applications, 4 -hour Response Time is available for Fujitsu scanners located in select metropolitan areas Please contact your service sales representative for eligibility and costs Excluded Services The services provided under ScanCare are in addition to the Product warranty and are not intended to replace Customer's Product warranty Term The term of this service offering shall be one year from the date of purchase and is not activated until receipt of signed FCPA Service Contract Quotation Renewal - Customer may wish to extend the warranty period for their scanner products by purchasing the ScanCare Plus service option for the second and consecutive years of Product usage Should Customer discontinue service for any period of tune in which suggested maintenance services were not performed, Fujitsu may evaluate the Product to determine if additional charges are required to restore the Product to current maintenance level Warranty Fujitsu warrants that all services will he performed in a professional workmanlike manner See Fujitsu s Service Terms and Conditions ScanCare and ScanCare Plus Maintenance Schedule Departmental & Low Production (SP93G_Y, M3093, »I -4341X', FI-453(X', 193096, M3097, M4097D, H-46408, FI-4750L, FI-475(X,, 1,1-5750C, FI-56500) ScanCare/ScanCare Plus o Month 1: ScanCare Kit arrives A Fujitsu Authonzcd Service Engineer schedules an on -site visit to thoroughly clean and inspects the scanner Scanner maintenance training is also provided o Month 6: A Fujitsu Authonzed Service Engineer schedules an on -site visit to thoroughly clean and inspects the scanner o Month 12: Customer's contract expires Customer contacts a Fujitsu Service Sales Representative to purchase ScanCare Plus Mid Volume Production (M3099, M4099, Fl -4860C, Fl -4990C) ScanCare o Month 1: ScanCare Kit amves A Fujitsu Authorized Service Engineer schedules an on -site visit to thoroughly clean and inspects the scanner Scanner maintenance training is also provided o Month 4: ScanCare Kit amves Using the Consumable Replacement and Cleaning Instructions the customer replaces the scanner consumables o Month 6: ScanCare Kit arrives A Fujitsu Authorized Service Engineer schedules an on -site visit to thoroughly clean and inspects the scanner c Month l: ScanCare Kit arrives Using the Consumable Replacement and Cleaning Instructions the customer replaces the scanner consumables o Month 10: The final ScanCare Kit amves A Fujitsu Authonzcd Service Engineer schedules an on -site visit to thoroughly clean and inspects the scanner o Month 12: Customer's contract expires Customer contacts a Fujitsu Service Sales Representative to purchase ScanCare Plus ScanCare Plus o Month 1: ScanCare Kit arrives A Fujitsu Authorized Service Engineer schedules an on -site visit to thoroughly clean and inspects the scanner Scanner maintenance training is also provided c Month 3: ScanCare Kit amves Using the Consumable Replacement Cleaning Instructions the customer replaces the scanner consumables o Month 5: ScanCare Kit arrives A Fujitsu Authorized Service Engineer schedules an On -site visit to thoroughly clean and inspects the scanner c Month 7: ScanCare Kit arrives Using the Consumable Replacement and Cleaning Instructions the customer replaces the scanner consumables c Month 9: ScanCare Kit amves A Fujitsu Authorized Service Engineer schedules the final on -site visit to thoroughly clean and inspects the scanner o Month 11: The final ScanCare Kit arrives Using the Consumable Replacement Cleaning Instructions the customer replaces the scanner consumables o Month 12: Customer's contract expires, Customer contacts a Fujitsu Service Sales Representative to purchase ScanCare Plus 2