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HomeMy Public PortalAbout2006-07 Service Contract Renewal.tif00 FUJITSU FUJITSU COMPUTER PRODUCTS OF AMERICA, INC, 1205 EAST ARQUES AVE, SUNNYVALE, CA 94055.4701 Phone: (408)146.7000 REMIT TO BILL TO VILLAGE OP KEY BISCAYNE 96 W MCINTYRE ST 8I'E 200 ATTN: ACCOUNTS PAYABLE KEY BISCAYNE, pi, 33149 US Fujitsu Computer Products C/O Bank of Anlarica P.O. Box 841850 DALLAS TX 75284-1850 Us of America INVOICE INVO/CE N0. 3713310 INVOICE DATE 07 -DEC -05 CUSTOMER NO, 35252 SIIIP TO VILLAGE OF KEY BISCAYNE 88 W MCINTYRE ST STE 200 ATTN: ACCOUNTS PAYABLE KEY BISCAYNE FL 33149 US TERMS PO NUMBER SALES ORDER METHOD OF SHIPMENT DATE SHIPPED BILL OF LADING N30-0ervio 36 3408206 0 CONTRACT ID: CO28957 CONTRACT TERM: 27 -JAN -06 TO 26 -SAN -07 SITE: VILLAGE OF KEY BISCAYNE CONTACT: CONCHITA ALVAREZ 305-365.5506 LINE PRODUCT NUMBER/DESCRIPTION QTY UOM UNIT PRICE AMOUNT TAX 1 OG01000-516901 LOW -VOLUME BCANCARE POST WARRANTY, NBD, 2PM'S, CONSUMABLES, TRAINING, PARTS/LABOR/TRAVEL MODEL: M4097D SERIAL NUM: 8599 1 EA 1795.00 1,795.00 N Subtotal: Freight: Tax. .00t Total: 1,798,00 .00 .00 1,795.00 For any questions regarding this invoice, please email fcpaservioear©ue.fujiteu.00m Page 1 of 1 Customer #: Fujitsu Computer Products 12/26/2005 Chk#: 5783 NVOICE NUMBER 713310 Fujitsu - maint agreement DATE AMOUNT INVOICE NUMBER DATE 12/7/2005 $1,795.00 ;K8511 -1-B THE FORMSMAN INC 305.361.2701 Total: AMOUNT $1,795.00 Village of Key Biscayne 88 West McIntyre Street Key Biscayne, FL 33149 (305) 365-5500 DAY -O THE )RDER )F SunTrust Bank 529 Crandon Blvd Key Biscayne, FL 33149 ** One Thousand Seven Hundred Ninety -Five And 00/100 Dollars Fujitsu Computer Products 2904 Orchard Pkwy San Jose, CA 95134 12 1 SECURITY FEATURES INCLUDED DETAILS ON BACK. Ltd 63-60/660 CHECK NO. 5783 DATE AMOUNT ;)1. 12/2 5 1, 95.00 Are/ MP II '00 5 78 311' I:066000604i: L0000 L6 2 4 9 60811' Fujitsu Computer Products Of America To: CONCIIITA ALVAREZ Company: VILLAGE OF KEY BISCAYNE Fax: 305-365-8914 From: FCPA Service Sales Subject: Service Contract Activation Memo: Your FCPA Service contract has been activated. Date: 12/06/05 Time: 04:3.5 PM PST Pages Sent: 3 FUJITSU FUJITSU COMPUTER PRODUCTS OF AMERICA, INC. 1255 East Argues Ave, Sunnyvale, CA 94085 Dear Valued Customer, TIE POSSIBI LITIES SAE INFINITE Thank you for purchasing maintenance coverage from Fujitsu This letter confirms that we have entered your information in oui contract database per attached agreement terms If you need technical support assistance, call our toll -free number to speak with a service technician. Please have your Site ID #, Model # and Serial # ready to receive fast response For Technical Support and Repair Service Call (800) 626-4686, Option #2 i If you have any questions regarding your service coverage, please contact me Service Contract Sales Representative (cd r� t• FUJITSU FUJITSU COMPUTER PRODUCTS OF AMERICA, INC. 1255 East Argues Ave, Sunnyvale, CA 94085 FCPA SERVICE CONTRACT AGREEMENT THE PNSSIN I IITIE S ARE INFINITE Date: 12/06/05 Contract #: CO28957 Payment Method: Purchase Order PD #: 36 Bill -to Contact Location Contact Site# 113235 CONCHITA ALVAREZ VILLAGE OF KEY BISCAYNE 88 W McIntyre ST STE 200 Key Biscayne, FL 33149 Ph: 305-365-5506, FAX: 305-365-8914 Site# 113235 CONCHITA ALVAREZ VILLAGE OF KEY BISCAYNE 88 W McIntyre ST STE 200 Key Biscayne, FL 33149 Ph: 305-365-5506, FAX: 305-365-8914 Model Serial No Start Date End Date Service Type Resp. Time M4097D 8599 01/27/06 01/26/07 ScanCare Plus Next Day Total items: 1 For questions regarding your service contract please contact: Michael Sidejas, Phone: 408-746-7254, FAX: 408-746-6903 Issued To: Purchase Order 36 Order Date 12/6/2005 Village of Key Biscayne 88 West McIntyre Street Key Biscayne, FL 33149 Fujitsu Computer Products 2904 Orchard Pkwy San Jose, CA 95134 Ship To: Village of Key Biscayne 88 West McIntyre Street Key Biscayne, FL 33149 QTY Description Price Amount 1 Maintenance Agreement 1/27/06 to 1/26/07 $1,795.00 $1,795 00 Total: $1,795 00 Authorized Signature Date Pnnc 1 Fujitsu Computer Products Of America To: CONCHITA ALVAREZ Company: VILLAGE OF KEY BISCAYNE Fax: 305-365-8914 From: FCPA Service Sales Subject: Renewal Service Contract Quotation Memo: Our records indicate that the attached service agreements for your Fujitsu scanner(s) will soon expire. To insure uninterrupted service coverage, please review, sign and fax the attached service contract quotation as instructed. If you have any questions regarding service coverage, please contact your FCPA sales rep listed at the bottom of your quotation. Date: 12/0.5/05 Time: O8:59 AM PST Pages Sent: 4 FUJITSU COMPUTER PRODUCTS OF AMERICA, INC. 1255 East Argues Ave, Sunnyvale, CA 94085 FUJITSU TOE PAS611 I I ITIE s ANE INFINITE Date of Quote: 12/05/05 FCPA SERVICE CONTRACT QUOTATION Call ID: Quotation #: 0026607 Bill -to Contact Location Contact Site* 113235 CONCHITA ALVAREZ VILLAGE OF KEY BISCAYNE 88 W McIntyre Street Suite 200 Key Biscayne, FL 33149 Phn: 305-365-5506, FAX: Model Serial No 305-365-8914 Site# 113235 CONCHITA ALVAREZ VILLAGE OF KEY BISCAYNE 88 W McIntyre Street Suite 200 Key Biscayne, FL 33149 Phn: 305-365-5506, FAX: 305-365-8914 Start Date End Date Service Type Resp. Time Unit Price M40970 8599 Total items: 1 01/27/06 01/26/07 ScanCare Plus Next Day 1795 1795 Comments: To obtain maintenance: Review service quotation and choose pregmv .- ..e below: Payment Type (circle one): Check PO VISA / yastercard / AMEX Enter Check, Credit Card or F Num.er here: 260 Enter Credit Card Expiration Date Enter Credit Card CSC number here: Is your business tax exempt? (MUST check one) YES )C NO APPLICABLE TAX WILL BE ADDED TO THE TOTAL COST UNLESS COPY OF TAX-EXEMPT CERTIFICATE IS ATTACHED TO THE SIGNED QUOTATION. here: Payment Terms: Net 30 Days Invoices MUST be paid within terms to avoid disruption in service. Make purchase orders or checks payable to: Fujitsu Computer Products of America Attn: Service Sales 1255 East Argues Ave., Sunnyvale CA, 94085-4701 Provide two different signatures, fax or email signed quotation and provide copy of purchase order or check if applicable to: Michael Sidejas, Pho•- 408-74 -725 Emai dejas@u D &#' Z/v�� ti Print Name Signat t/� Title 408-746-6903, iZZ96e Z' /79 Date Print Name Signature Title Date Signed quotation is customer's agreement to be invoiced subject to the terms and conditions of this agreement. If a customer Purchase Order is not provided, this quotation will serve as a legally binding agreement. Quotation is valid for thirty days from the date of quotation. FUJITSU COMPUTER PRODUCTS OF AMERICA, INC. 1255 East Argues Ave, Sunnyvale, CA 94085 FUJITSU THE POSSIII IITIE S NNE INFI NITE ScanCare Service Program Description ScanCare is Fujitsu's Premium service offering which combines scheduled preventative maintenance. delivery of scanner consumables and training with Basic on -site service including spare parts, labor and travel ScanCare is available as an upgrade to the existing standard Limited Warranty ScanCare Plus is available in the post -warranty period and can only be purchased in one year increments Several one-year increments may he purchased at one time Service is available across the United States, except certain Hawaiian Islands and portions of Alaska Fujitsu Technical Assistance Center 800-626-4686 TAC is available Monday -Friday (excluding holidays) 5 a m to 5 p m PST Under this service offering, Customer may receive the following services and kits: On -site Break -fix repair - Each ScanCare maintenance program includes on -site break -fix repair of Customer scanner, which includes spare parts, labor arid travel foi service of verified hardware farluies Aflei a Technical Assistance Center (TAC) representative identifies a haidwaie problem, a service call will be opened and logged. A Fujitsu Authorized Field Engineer (FAFE) will be dispatched to the product location to perform repair service if there is no security, safety or physical requirements that would restnct access to the product On -site visits do not include preventative maintenance, maintenance training, consumables and cleaning materials, troubleshooting of software configuration. applications or set-up Please. refer to FCPA's Terms and Conditions. Consumables Kits - Each ScanCare maintenance program includes automatic delivery of consumable kit(s) to the end -user site. The number of kits depend on scanner model Note The Consumable kits piovided Customei during the maintenance penod contain quantities of parts requned for cleaning and maintenance care of the Product based on normal use, Should Customer require additional constunables, Customer may purchase these parts by contacting a local Fujitsu reseller Preventative Maintenance Visits - A FAFE schedules an on -site visit to thoroughly clean and i eplace any necessary consumable parts. Service will be pi ovided during normal business hours at a rime to be mutually agreed upon between the FAFE and Customei within 2 weeks of initiation User Trai ' S - Dining the first Preventative Maintenance visit a FAFE will conic on -site to piovide Customei with opeiatoi flaring on tontine scanner maintenance, consumables replacement, scanner features and basic scanner operation and troubleshooting ScanCare PM Events Kit Contents PM Events Kit Contents PM Events Kit Corti is SP 93GX 8 M3092 EX/GXIDE/OG lr=1340C 4-45300 0-46405 M3096 EX /GX 1 1 1 1 1 3 Pad Assemblies 2 Pick Rollers Cleaning Kr M3097 DE /0G 3 Pad Rollers Assemblies 2 Pick Cleaning Ka' 0 4057D fi 4750C 5 Pad Asse-tidies, Cleaning Series 2 Pick Rollers Kit' ft 4750L 4 Pad Assemblies Rollers Cleaning 2 Pick Kit' 3 Pad Assemblies 1, PICK rollers Cleaning Kit' 05650C 8 fi-5750C 2 2 2 2 4 Pad Assemblies, 2 Pick Rollers Cleaning Kit' 03099 EH/GH/EX/GX 4 Pad Assenbbes, 2 Pik RoLers Cleaning Kit' M40900 Series 4 Pad Assembles, 2 Pink R: Cleaning Kit' ft 49900 lers 3 Pick Rollers 3 Brake Rollers, Clearing Kr' Il 46600 2 2 2 ScanCare Plus 3 Regular Kits and 3 Super Kits 6 Pad Assemblies 12 Pick Boyers 3 Separation Bells 3 Separation Belt Assemhues 3 Separation Rollers 6 Lamps 3 Cleaning Kits" ScanCarel& ScanCare Plus I Vol, Kr ncl.ides E P rd AssernLl es 5 Pic), Roller Jn is S Brake Rollers 4 i_arnps 5 DisRectric Bonbon 3 C oaring Kits" ScanCare ScanCare Plus 1 Multi Kit includes 5 Pad sssemblies S Rick Roller units S Brake Rollers 4 Lamp; 5 Diselect',c Brushes 2 Clearing Kits" 'Departmental and Low -Volume Cleaning Kits Include Fl cleaner, cleaning paper, cleaning cloth, cleaning swabs and instructions "Mid -Volume Cleaning Kits include Fl cleaner, F2 cleaner, cleaning sheets, cleaning cloth, cleaning swabs and instructions Next Business Day - A Fujitsu employed or professionally trained authonzed service engineer will arrive on -site by the end of the next business clay following the I AC verified hardware failure 4 -hour Response Time Option - To better serve the needs of customers with business cntical scanning applications, 4 -hour Response Time is available for Fujitsu scanners located in select metropolitan areas. Please contact your service sales representative for eligibility and costs If this option is purchased, our goal is to have a Fujitsu employed or professionally trained authonzed service engineer on site within 4 -business hours following the TAC venfied hardware failure FUJITSU COMPUTER PRODUCTS OF AMERICA, INC. 1255 East Argues Ave, Sunnyvale, CA 94085 FUJITSU THE PIS S III I ITI ES ONE IN FINIiE Excluded Services The services provided under ScanCare are in addition to the Pioduct wananty and are not intended to replace Customer's Product warranty Term - The tens of this service offering shall be one, year from the date of purchase and is not activated until receipt of signed FCPA Service Contract Quotation, Renewal — Customer may wish to extend the warranty period for their scanner products by purchasing the ScanCare Plus service option for the second and consecutive years of Product usage Should Customer discontinue service for any penod of time in which suggested maintenance services were not performed, Fujitsu may evaluate the Product to determine if additional charges are required to restore the Product to current maintenance level, Warranty — Fujitsu warrants that all services will be performed in a manner that exceeds the professional standard for service, See Fujitsu's Service Terms and Conditions. ScanCare / ScanCare Plus Shipment & Visit Schedule Scanner Segment Service Type Shipment & PM Schedule (PM) Departmental SP93GX, fi-4340C, fi-4530C, fi-4640C, M3093 EX/GX/DE/DG M3096 hX/GX Sc. riCare. Mo 1 Kit, Mo 3 PM Departmental SP93GX, fi-4340C, fi-4530C, fi-4640C, M3093 EX/GX/DE/DG M3096 hX/GX ScanCare Plus Mo 1 • Kit : Mo 2 PM Low— Volume M3097 DE/DG, M4097D Series, fi-4750C, ft -4750L, fi-5650C, fi-5750C ScanCaie Mo 1 Kit, Mo .3 PM, Mo 9 PM Low — Volume M3097 DE/DG. M4097D Senes,fi-4750C. fi-4750L, fi-5650C, fi-5750C ScanCare Plus Mo 1 Kit , Mo 2 PM, Mo 8 PM Mid— Vol M3099 Series ScanCare Plus Mo I : Super Kit & PM, Mo 3 ' Regular Kit Mo 5 Super Kit & PM, Mn 7 Regular Kit Mo 9 : Super Kit & PM, Mo 11 : Regular Kit Mid — Volume far -4860C, fi-4990C, M4099Series ScanCare Mo I • Multi -Kit: Mo 3 PM: Mo 8 • PM Mid - Volume fi-4860C, fi-4990C, M4099D Senes ScanCare Plus Mo 1 . Multi Kit , Mo 2 , PM, Mo 7 . PM Services Not Covered On -site Service does not include the following • Electrical work external to the product, repair or replacement of product or increased service time required due to casualty, accident, damage, acts of God, transportation, missing parts, neglect, misuse or abuse, operator error, failure of proper management or supervision, unsuitable physical operating environment, use of supplies or accessories not approved by FCPA or its Authorized Service Provider • Service in connection with the installation, discontinuance or removal of the product • Any service and/or parts replacement resulting from fraud, tampering, misuse or the uses of counterfeit components, assemblies or modules. • Accessories or missing parts, supplies, consumables and expendable items, or problems caused by those items identified as being the user" responsibility in the Periodic Routine Maintenance chapter of the User's Manual, nor does it cover relocation services, systems engineering services, programming, reinstallation of user operating systems or applications software, reconstruction of date, operational procedures due to any sort of failure to implement the most current software releases • If any of the above services are required, they may be available at an Authorized Service Provider's current hourly rates and terms then in effect. -a /J/c'�� 2-0/,,-1 eitZi� c,;/ yOff' _-7'716 -70 �CtL i•ze DATE TO PHONE CALL invent Village of Key Biscayne Office of the Village Clerk 88 West McIntyre Street Key Biscayne, Florida 33149 Telephone: (305) 365-5506• Fax•(305) 365-8914 Internet: http //www.keyblscayne fl gov Duration 1 20 FAX TRANSMITTAL SHEET Pages Result 3 OK Village Council Robert Oldakowskt, Mayor Robert L Vernon, Vice Mayne Enrique °area Steve Ltedman Jorge E Men. Thomas Thornton Panse,a Wnnmen Village Clerk Conchrta H Alvarez, CMC COMPANY NAME FAX NUMBER FROM �Ol -74/6 -i. 9O (1-0/.! 0'1 t 7V TOTAL NUMBER OF PAGES (INCLUDING COVER SHEET) COMMENTS �'CCccc<- /oha498o fax krssmH STAi5MEHr 10 ra0\rce SAFE you rtY eOWfJMry a...VW, FOR .1t,s4n O rxaoVGH MsronsetEanvunTfbNi