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Home My Public Portal About2009-10 Service Contract Renewal.tifCustomer #. Fujitsu Computer Products 4/17/2009 Chk#: 18565 NVOICE NUMBER DATE AMOUNT INVOICE NUMBER DATE AMOUNT 3774682 Seidice contl.ict 16,09 -5/31/10 4,17/2009 $1,795 00 CK8511-1-8 THE FORMSMAN INC 305-490-9267 Total: $1,795.00 Village of Key Biscayne 88 West McIntyre Street Key Biscayne, FL 33149 PAY TO THE DRDER DF SunTrust Bank 520 Crandon Blvd Key Biscayne, FL 33149 ** One Thousand Seven Hundred Ninety -Five And 00/100 Dollars ** Fujitsu Computer Products 1255 E Argues Avenue Sunnyvale, CA 94085-4701 SECURITY FEATURES INCLUDED. DETAILS ON BACK. PI 63-215/631 DATE 4/1 9 CHECK NO 18565 AMOUNT 795.00 M. N' u'01856511' 1:063 /021521: L0000L621,960130 co FUJITSU FUJITSU COMPUTER PRODUCTS OF AMERICA, INC. 1255 EAST ARQUES AVE, SUNNYVALE, CA 94085-4701 Phone: (408) 746-7000 REMIT TO: Fujitsu Computer Products of America C/O Bank of America P.O. Box 841850 DALLAS TX 75284-1850 US BILL TO: VILLAGE OF KEY BISCAYNE 88 W MCINTYRE ST STE 200 Attn: Accounts Payable KEY BISCAYNE, FL 33149 US INVOICE INVOICE NO. 3774682 INVOICE DATE 03 -APR -09 CUSTOMER NO. 35252 SHIP TO: VILLAGE OF KEY BISCAYNE 88 W MCINTYRE ST STE 200 KEY BISCAYNE FL 33149 US TERMS PO NUMBER SALES ORDER METHOD OF SHIPMENT DATE SHIPPED BILL OF LADING N30 NONE 3471000 0 LINE PRODUCT NUMBER/DESCRIPTION QTY UOM UNIT PRICE AMOUNT (USD) TAX 1 CG01000 516901-A LOW -VOLUME SCANCARE WARRANTY, NBD, 2 PM'S, CONSUMABLES, Service Start Date .01 -JUN -09 Service End Date :31 -MAY -10 Service duration (in Years) . 1 00 Model•M4097D Serial Number.8599 PLUS POST TRAININ 1 YR 1795 00 1,795 00 N Subtotal Freight Tax. ( .00% ) Total(USD): 0 3 51-2 4/c/`re) 1,796.00 00 00 1,795.00 For any questions regarding this invoice, please email fcpaservicear;a us tinitsu corn Page 1 of 1 FUJITSU COMPUTER PRODUCTS OF AMERICA, INC. C0 1255 EAST ARQUES AVE, SUNN YVALE, CA 94085-4701 FUJITSU Phone: (800) 626-4686 Pa ge 2 of 2 ORDER ACKNOWLEDGEMENT Da te 03 -APR -09 Co ntract # 65698 Purchase O rder Numbe r. NONE Co ntact Informatio n Service Contract Representative: JEFFREY JULIAN L 0 C A 0 N Phone : X Fax: X E-mail: X :.1i :A, Site# ST. KEY BISCAYNE-402183 VILLAGE OF KEY BISCAYNE 88 W MCINTYRE ST STE 200 KEY BISCAYNE FL 33149 Phone 305-365-5506 Fax 305-365-8914 Conta ct CONCHITA ALVAREZ Mode l Serial No. Start Date End Date Service Typ e and Response Time M4097D 8599 01 -JUN -09 31 -M AY -10 SCANCARE PLUS -- Next Busin ess Day FUJITSU COMPUTER PRODUCTS OF AMERICA , IN C. CO 1255 EAST ARQUES AV E, SUN NYVALE, CA 94085-4701 FUJITSU Phone: (800) 626-4686 Dea r Va lue d Customer, Page 1 of 2 Thank you for purcha sing a Service Agreement. This Le tte r confirms that a contra ct was activa ted for you pe r the reference d Start and End Da te s. Enclose d is a copy of your FCPA Se rvice Agree ment and it is fo r your records. If you have any questions about service a nd repair, ple ase contact our Technical Assista nce Center. Priority Techn ical Assistance Line (866) 357-3788 If you have a ny que stions a bout your Service Agreement, plea se conta ct the Service Contracts De partment Service Contracts De partme nt (800) 301-9475 For faster service, please have your scan ner Mo de l, Part, an d Se rial n umbers ready. Fujitsu Computer Products Of America . To: CONCHITA ALVAREZ Company: VILLAGE OF KEY BISCAYNE Fax: 1-305-365-8914 From: MORRIS, CHARLOTTE MARIE Subject: Service Contract Memo: Please find enclosed Service Contract Date: 04/03/09 Time: 02:29 PM PDT Pages Sent: 3 (CO FUJITSU COMPUTER PRODUCTS OF AMERICA, INC. FU J 1TSU 1p2h505 A(T)I612Q6UE468S 6 VE, SUNNYVALE, CA 94085-4701 CONCHITA ALVAREZ VILLAGE OF KEY BISCAYNE 88 W MCINTYRE ST STE 200 KEY BISCAYNE FL 33149 QUOTATION Date Quote No. Quote Type 02 -APR -2009 Qty Model # Serial No. 1 M 4097D 8599 1 P A Y T 0 CONCHITA ALVAREZ VILLAGE OF KEY BISCAYNE 88 W MCINTYRE ST STE 200 KEY BISCAYNE FL 33149 Ph: 305-365-5506 Fax: 305-365-8914 Fujitsu Co mputer Pro ducts of America Attn : Serv ice Sales 1255 East Argues Av e., Sunnyvale CA 94085-4701 64847-1 Renewal Page 1/1 Service Contract Representati ve LHERMINE, BERNARD Ph: 408-746-7160 Fax: 408-746-6903 E -Mail: BLHER MINE@US.FUJITSU.COM Start Date En d Date Service Type 01 -JUN -09 31 -MAY -10 SCANCARE PLUS Resp. Time Next Business Day Price Selling Price $ 1,795.00 $ 1,795.00 < Total Units Total : $ 1,795 .00 TO PROCEED To accept this offer, please sign and fax return this quotation to (408) 746-6903 or email it to the Service Contract Representative . Upon receipt of this acceptance, FCPA will mail a Net 30 day invoice. Please fill-in any relevent info rmation below before submitting. PO Number: Credit Card :(Amex, Visa, Mastercard) : Is your business tax exempt? (MUST check one ! Check Number : ) YES or NO If your o rder is $5K or higher , please provide two difj n)v authorized per akoho/g/Qtez Print Name: Signature: Title: Print Name: Signature: Title: exp: CSC: ;re a/L-' Date: Date: Signed Quotation is Customer's agreement to be invoiced subject to the terms and conditions of this agreement . If a customer purchase order is not provided, this quotation will serve as a legally binding agreement. APPLICABLE TAX WILL BE ADDED TO THE TOTAL UNLESS COPY OF TAX -EXEMPTION CERTIFICATE IS ATTACHED TO THE SIGNED QUOTATION. Payment terms are NET 30 days . Invoice MUST be paid within terms to avoid disruption in service. Quoation is valid for thirty days from the date of quotation. Conchita Alvarez From: Conchita Alvarez Sent: Thursday, April 02, 2009 2:11 PM To: 'blhermine@us.fujitsu.com' Attachments: 2009 04 02 14 09 37.pdf Fujitsu quote 64847-1, renewal. Conchita H. Alvarez, MMC Village Clerk 88 West McIntyre Street, Suite 220 Key Biscayne, Florida 33149 calvarez@keybiscayne.fi.gov 305-365-5506 305-365-8914 Fax 1 ij SCAN CARE Service Program Description ScanCare is Fujitsu's Premium service offering which combines scheduled preventative maintenance, delivery of scanner consumables and training with Basic on -site service including spare parts, labor and travel. ScanCare is available as an upgrade to the existing standard Limited Warranty. ScanCare Plus is available in the post -warranty period and can only be purchased in one-year increments. Several one-year increments may be purchased at one time. Service is available across the United States, except certain Hawaiian Islands and portions of Alaska. Fujitsu Technical Assistance Center 800-626-4686 TAC is available Monday -Friday (excluding holidays) 5 a.m. to 5 p.m. PST Under this service offering, Customer may receive the following services and kits: On -site Break -fix repair — Each ScanCare maintenance program includes on -site break -fix repair of Customer scanner, which includes spare parts, labor and travel for service of verified hardware failures. After a Technical Assistance Center (TAC) representative identifies a hardware problem, a service call will be opened and logged. A Fujitsu Authorized Field Engineer (FAFE) will be dispatched to the product location to perform repair service if there is no security, safety or physical requirements that would restrict access to the product. On -site visits do not include preventative maintenance, maintenance training, consumables and cleaning materials, troubleshooting of software configuration, applications or set-up. Please refer to FCPA's Terms and Conditions. Consumables Kits — Each ScanCare maintenance program includes automatic delivery of consumable kit(s) to the end -user site. The number of kits depends on scanner model. Note: The Consumable kits provided Customer during the maintenance period contain quantities of parts required for cleaning and maintenance care of the Product based on normal use. Should Customer require additional consumables, Customer may purchase these parts by contacting a local Fujitsu reseller. Preventative Maintenance Visits — A FAFE schedules an on -site visit to thoroughly clean and replace any necessary consumable parts. Service will be provided during normal business hours at a time to be mutually agreed upon between the FAFE and Customer within 2 weeks of initiation. User Training — During the first Preventative Maintenance visit a FAFE will come on -site to provide Customer with operator training on routine scanner maintenance, consumables replacement, scanner features and basic scanner operation and troubleshooting. l'SCANCARE PM Events Kit Contents PM Events Kit Contents PM Events Kit Contents SP 93GX & M3093 EX/GX/DE/DG f -4340C fi-4530C fi4640S M3096 EX / GX 3 Pad Assemblies, 2 Pick Rollers, Cleaning Kit* M3097 DE / DG 3 Pad Assemblies, 2 Pick Rollers, Cleaning Kit` 5 Pad Assemblies, 2 Pick Rollers, Cleaning Kit* M4097D Senes, fi-4750C 4 Pad Assemblies, 2 Pick Rollers, Cleaning Kit' fi-4750L 3 Pad Assemblies, 2 Pick rollers, Cleaning Kit* fi-5650C & fi-5750C 2 2 2 2 4 Pad Assemblies, 2 Pick Rollers Cleaning Kt` M4099D Senes, fi-4990C, fi-4860C 4 Pad Assemblies, 2 Pick Rollers, Cleaning Kt' 4 Pad Assemblies, 2 Pick Rollers, Cleaning Kit' fi-5900C 2 3 ScanCarel& ScanCare Plus: 1 Multi -Kit Includes 5 Pad Assemblies, 5 Pick Roller Units, 5 Brake Rollers, 4 Lamps, 5 Diselectnc Brushes, 3 Cleaning Kits" ScanCare/ ScanCare Plus: 1 Multi -Kit includes 5 Pads, 5 Separation Roller Units, 5 Brake Rollers, 4 Brushes (1), 2 Brushes (2) Diselectnc Brushes, 1 Cleaning Kt" 'Departmental and Low -Volume Cleaning Kits include Fl cleaner, cleaning paper, cleaning cloth, cleaning swabs and instructions "Mid -Volume Cleaning Kits Include Fl cleaner, F2 cleaner, cleaning sheets, cleaning cloth, cleaning swabs and instructions 3 Pick Rollers, 3 Brake Rollers, Cleaning Kit' Next Business Day — A Fujitsu employed or professionally trained authorized service engineer will arrive on -site by the end of the next business day following the TAC verified hardware failure. FUJ[Co TSU TOE PSSSISItiTIEi iFit ISf Iu I r E 4 -hour Response Time Option — To better serve the needs of customers with business critical scanning applications, 4 -hour Response Time is available for Fujitsu scanners located in select metropolitan areas. Please contact your service sales representative for eligibility and costs. If this option is purchased, our goal is to have a Fujitsu employed or professionally trained authorized service engineer on -site within 4 -business hours following the TAC verified hardware failure. Excluded Services — The services provided under ScanCare are in addition to the Product warranty and are not intended to replace Customer's Product warranty. Term — The term of this service offering shall be one year from the date of purchase and is not activated until receipt of signed FCPA Service Contract Quotation. Renewal — Customer may wish to extend the warranty penod for their scanner products by purchasing the ScanCare Plus service option for the second and consecutive years of Product usage. Should Customer discontinue service for any penod of time in which suggested maintenance services were not performed, Fujitsu may evaluate the Product to determine if additional charges are required to restore the Product to current maintenance level. Warranty — Fujitsu warrants that all services will be performed in a manner that exceeds the professional standard for service. See Fujitsu's Service Terms and Conditions. ScanCare / ScanCare Plus Shipment & Visit Schedule Scanner Segment Service Type Shipment & PM Schedule (PM) Departmental SP93GX, fi-4340C, fi-4530C, fi-4640C, M3093 EX/GX/DE/DG M3096 EX/GX ScanCare Mo 1: Kit; Mo 3: PM Departmental SP93GX, fi-4340C, fi-4530C, ft -4640C, M3093 EX/GX/DE/DG M3096 EX/GX ScanCare Plus Mo 1 . Kit ; Mo 2 : PM Low — Volume M3097 DE/DG, M4097D Series, fi-4750C, fi-4750L, fi-5650C, fi-5750C ScanCare Mo 1: Kit; Mo 3. PM; Mo 9: PM Low — Volume M3097 DE/DG, M4097D Series, fi-4750C, fi-4750L,fi-5650C, fi-5750C ScanCare Plus Mo 1: Kit; Mo 2: PM; Mo 8: PM Mid — Volume M3099 Series ScanCare Plus Mo 1: Super Kit & PM; Mo 3: Regular Kit Mo 5: Super Kit & PM; Mo 7: Regular Kit Mo 9: Super Kit & PM; Mo 11: Regular Kit Mid — Volume fi-4860C,fi-4990C, M4099Senes ScanCare Mo 1: Multi -Kit; Mo 3: PM; Mo 8: PM Mid - Volume fi-4860C,fi-4990C, M4099D Series ScanCare Plus Mo 1: Multi -Kit; Mo 2: PM; Mo 7: PM Mid - Volume fi-5900C ScanCare Mo 1: Multi -Kit; Mo 3: PM; Mo 6: PM; Mo 9: PM. Mid - Volume fi-5900C ScanCare Plus Mo 1: Multi -Kit; Mo 2: PM; Mo 5: PM; Mo 8: PM. Services Not Covered On -site Service does not include the following: • Electrical work external to the product, repair or replacement of product or increased service time required due to casualty, accident, damage, acts of God, transportation, missing parts, neglect, misuse or abuse, operator error, failure of proper management or supervision, unsuitable physical operating environment, use of supplies or accessories not approved by FCPA or its Authorized Service Provider. • Service in connection with the installation, discontinuance or removal of the product. • Any service and/or parts replacement resulting from fraud, tampering, misuse or the uses of counterfeit components, assemblies or modules. • Accessories or missing parts, supplies, consumables and expendable items, or problems caused by those items identified as being the user" responsibility in the Periodic Routine Maintenance chapter of the User's Manual, nor does it cover relocation services, systems engineering services, programming, reinstallation of user operating systems or applications software, reconstruction of date, operational procedures due to any sort of failure to implement the most current software releases. • If any of the above services are required, they may be available at an Authorized Service Provider's current hourly rates and terms then in effect. FUjITSU THE POSSISItITIES ARE 1 E1 E11 1 TE