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AmendedPacket20221208.pdf
MAYOR CITY MANAGER Shirley Sessions Dr. Shawn Gillen CITY COUNCIL CLERK OF COUNCIL Barry Brown, Mayor Pro Tem Jan LeViner Brian West Jay Burke CITY ATTORNEY Nancy DeVetter Edward M. Hughes Spec Hosti Monty Parks CITY OF TYBEE ISLAND P.O. Box 2749 – 403 Butler Avenue, Tybee Island, Georgia 31328-2749 (866) 786-4573 – FAX (866) 786-5737 www.cityoftybee.org A M E N D E D A G E N D A REGULAR MEETING OF TYBEE ISLAND CITY COUNCIL December 08, 2022 at 6:30 PM Please silence all cell phones during Council Meetings Opening Ceremonies Call to Order Invocation Pledge of Allegiance Announcements Consideration of Items for Consent Agenda Recognitions and Proclamations 1. Major Tiffany Hayes appointment to Chief, Tybee Island Police Department 2. Major Tiffany Hayes: Starlight Program and Recognition Consideration of the approval of the minutes of the meetings of the Tybee island City Council 3. Minutes: City Council Meeting, October 27, 2022 4. GaDOT Presentation, Workshop, November 14, 2022, 5. Minutes: Special Meeting, November 14, 2022 6. Savannah Chamber, Presentation: Workshop, November 21, 2022 7. Minutes: Special City Council Meeting: November 21, 2022 Reports of Staff, Boards, Standing Committees and/or Invited Guest. Limit reports to 10 minutes. 8. Clark Alexander, Director, Skidaway Institute of Oceanography: Dune Monitoring Project Update 9. Kevin Smith, PE, Thomas & Hutton: Storm-water Management Plan Delivery 10. Alan Robertson GA Department of Natural Resources Grant: Resolution to accept grant. University of Georgia Back River Project Agreement: Approve funding subject to conditions being met. DNR Short Protection Act Permit Application for Structures on the Beach: Approval to proceed - Page 1 - P.O. Box 2749 – 403 Butler Avenue, Tybee Island, Georgia 31328-2749 (866) 786-4573 – FAX (866) 786-5737 www.cityoftybee.org Citizens to be Heard: Please limit comments to 3 minutes. Maximum allowable times of 5 minutes. 11. Pat Leiby: MLK's upcoming December and January Programs 12. Virginia Ward: Outgoing President, Tybee Post Theater 13. Elizabeth Reed: Sea Birds 14. Mariah Hay: 1113 Laurel Avenue 15. Jenny Rutherford: Easement 21 Pulaski Street If there is anyone wishing to speak to anything on the agenda other than the Public Hearing, please come forward. Consideration of Approval of Consent Agenda Public Hearings 16. Site Plan Approval with Variance: requesting to remove off street parking -1311 Butler Ave. -40007 16002 – Zone C-2 – Jim Sheffield. 17. Text Amendment: Land Development Code - Section 4-051. Short-Term Rentals – City of Tybee. Consideration of Local Requests & Applications – Funding, Special Events, Alcohol License 18. Agenda Request for 2023 Alcohol License Renewals 19. Agenda Request: 2023 Entertainment License Renewals 20. Agenda Request: Zunzi's Operations LLC dba Zunzibar Alcohol License Request: Liquor/Beer/Wine/Sunday Sales-consumption on premises only Consideration of Bids, Contracts, Agreements and Expenditures 21. HMGP Grant Administration Contract Extension 22. Jennifer Ozer, Public Defender 23. Arnett Muldrow Contract Agreement 24. Motorola Solutions, Inc. Communications System Lease-Purchase Agreement, $1,485,907. 25. FY 2022 Review and Final Budget Amendment Consideration of Ordinances, Resolutions 26. Second Reading: 2022-14, Sec 2-263. Beach Task Force - Disband and Repeal Council, Officials and City Attorney Considerations and Comments 27. Bubba Hughes: Resolution 2022-09. Adoption-Enforcement of Minimum Fire Safety Standards 28. Bubba Hughes: Confirmation/Clarification, 2022-04/2022-11 regarding dates 29. Barry Brown: Ambulance Agreement with Chatham County 30. Barry Brown: MRS Building Roof Payment 31. Brian West: Wagging Winter Wednesday Minutes of Boards and Committees 32. PC Minutes October 17, 2022 33. PC Minutes November 14, 2022 - Page 2 - P.O. Box 2749 – 403 Butler Avenue, Tybee Island, Georgia 31328-2749 (866) 786-4573 – FAX (866) 786-5737 www.cityoftybee.org Executive Session Discuss litigation, personnel and real estate Possible vote on litigation, personnel and real estate discussed in executive session Adjournment Individuals with disabilities who require certain accommodations in order to allow them to observe and/or participate in this meeting, or who have questions regarding the accessibility of the meeting or the facilities are required to contact Jan LeViner at 912.472.5080 promptly to allow the City to make reasonable accommodations for those persons. *PLEASE NOTE: Citizens wishing to speak on items listed on the agenda, other than public hearings, should do so during the citizens to be heard section. Citizens wishing to place items on the council meeting agenda must submit an agenda request form to the City Clerk’s office by Thursday at 5:00PM prior to the next scheduled meeting. Agenda request forms are available outside the Clerk’s office at City Hall and at www.cityoftybee.org. THE VISION OF THE CITY OF TYBEE ISLAND “is to make Tybee Island the premier beach community in which to live, work, and play.” THE MISSION OF THE CITY OF TYBEE ISLAND “is to provide a safe, secure and sustainable environment by delivering superior services through responsible planning, preservation of our natural and historic resources, and partnership with our community to ensure economic opportunity, a vibrant quality of life, and a thriving future.” - Page 3 - File Attachments for Item: 3. Minutes: City Council Meeting, October 27, 2022 - Page 4 -Item #3. City Council Minutes, October 27, 2022 Mayor Sessions called the meeting to order at 6:30PM, October 27, 2022. Those in attendance were Brian West, Monty Parks, Nancy DeVetter, Barry Brown, Jay Burke and Spec Hosti. Also attending were Dr. Shawn Gillen, City Manager; Bubba Hughes, City Attorney; Tracy O’Connell, City Attorney; Jen Amerell, Finance Director; and Jan LeViner, Clerk of Council. Opening Ceremonies Call to Order Posting of the Colors and Pledge of Allegiance, Tybee Island Youth Council Invocation: Jan LeViner, Clerk Jan LeViner, Clerk of Council and Director of the Tybee Island Youth Council approached Mayor and Council. Ms. LeViner gave a brief update on upcoming events to include a trip to the Capital for Savannah/Chatham Day. Ms. Hill, Assistant Director, then introduced the following incoming members: William Fleming James Fletcher Zoe Hamilton Callen Ingram Peyton Jones Anchor Lovejoy Tenley Martin Mayor Sessions took her place at the podium and administered the Oath of Office to the incoming members. She also gave each member a certificate and City pin. Jan Will approached Mayor and Council to discuss a Train for Tybee. Ms. Will stated she has train tracks and benches that were donated to her and in her opinion they need to come back to Tybee Island. She would like to make this a community project and is asking the support of Mayor and Council. Mayor Sessions thanked Ms. Will for her ideas and asked Main Street to work with Ms. Will. Pat Leiby approached Mayor and Council to discuss the Indigenous People Program. Ms. Leiby stated the Tybee Island MLK organization would present a program on Saturday, November 5, 2022, at Hotel Tybee, to remember the Native Americans who were here at Tybee Island before we were. Mayor Sessions thanked Ms. Leiby for her work. Greg Stoffler approached Mayor and Council to speak to the water/sewer rate increase. Mr. Stoffler stated his water rates have increase by 177% with the new tier structure. He is asking Mayor and Council to reconsider the tier structure. Mayor Sessions thanked Mr. Stoffler for his comments. Fran Galloway approached Mayor and Council. Ms. Galloway thanked Mayor, Council and Staff for their assistance during the raising of her home. She asked Mayor and Council to approve the distribution of excess funds from the Grant. Mayor Sessions thanked Ms. Galloway. Sanjay Patel approached Mayor and Council. Mr. Patel asked Mayor and Council to reconsider the rate and tier structure for hotels/motels. Mayor Sessions thanked Mr. Patel. Mayor Sessions added the following to the Consent Agenda: Minutes, October 13, 2022 Attachments to Minutes, October 13, 2022 Southeast Corrections, LLC - Probations Services - Page 5 -Item #3. Out of State Travel Request, Tybee Island Fire Department: Capt. Matt Bowen, November 1 - 2, to attend the SC Fire Academy and to use a City vehicle Nancy DeVetter made a motion to approve the consent agenda. Brian West seconded. Vote was unanimous to approve, 6-0. Consideration of Bids, Contracts, Agreements and Expenditures City Hall Renovation Contract: RW Allen Construction, LLC. Mayor pro tem Brown stated his concerns regarding the cost of the renovation as he feels the cost of $1.7M with the potential to be over $2M is extremely high. He recommended having a working group to study the plan, detail by detail. Dr. Gillen gave a timeline for the renovation of City Hall as well as the hazards that are currently associated with City Hall. He continued that City Hall staff have been involved in the renovation as well as the department heads. Mayor pro tem Brown stated his preference would be to build a new City Hall with the $1.7M than to renovate the current City Hall. Dr. West stated he is in agreement with a new City Hall but the issue is where the building would be located on the Island. Mr. Hosti stated he agrees there is a need for a new City Hall but Mayor and Council have already approved the bid. Mr. Burke confirmed and agrees with Mayor pro tem Brown as to the cost of the renovation. Mr. Parks stated this is the first discussion he has heard on a new City Hall. He continued, Mayor and Council accepted a bid previously for $1.7M, which was on the Consent Agenda. Mr. Parks is in favor of moving forward. Dr. Gillen discussed the possibility of building a new City Hall and the potential issues if the City delays moving forward with the contractor as he could commit to another construction job. Ms. DeVetter reminded everyone that this was approved on the Consent Agenda at a previous meeting and that was the time when all these concerns should have been presented and discussed. Spec Hosti made a motion to approve. Nancy DeVetter seconded. Voting in favor were Monty Parks, Brian West, Nancy DeVetter, and Spec Hosti. Voting against were Jay Burke and Barry Brown. Motion to approve 4-2. Consideration of Ordinances, Resolutions First Reading: 2022-14, Sec 2-263. Beach Task Force - Disband and Repeal. Nancy DeVetter stated the Beach Task Force (BTF) has been an extremely successful Task Force for the City for twenty years. Currently there are individuals that are working on the main tasks that the BTF used to work on behalf of the City. The BTF currently has issues with meeting schedules, quorums and having tasks to work on. After discussions with the BTF, the current chair reflected to her it is now appropriate for the BTF to sunset. Mr. Hughes stated there is a current ordinance in place and it is necessary to have the proposed ordinance approved by Mayor and Council. Mr. Hosti confirmed Alan Robertson has taken over many of the BTF duties and asked Dr. Gillen to give a brief synopsis of his duties. Dr. Gillen stated Mr. Robertson was hired by the City to manage the $5M grant we received from the State, Reimbursement Grant. Mr. Robertson was the lead of sand for the beach as well as securing additional grants. He continues to work with our lobbyist in Washington for additional grants and will be used for a storm water project on 15th Street. The main issue is the extension of the Authorization for re-nourishment as the CORPS is not authorized to add sand to the beach after 2024. Brian West made a motion to approve. Brian West seconded. Voting in favor were Brian West, Monty Parks, Nancy DeVetter, and Spec Hosti. Voting against were Barry Brown and Jay Burke. Motion to approve, 4-2. Bubba Hughes approached Mayor and Council to introduce a Proposed Ordinance, 2022- 15, Hardships Exceptions. Mr. Hughes stated this is a proposed draft of an ordinance, which will go through the Planning Commission and will become part of the Land Development Code - Page 6 -Item #3. (LDC) to remove from the variance process issues such as hardships to the property rather to an individual. This will create exceptions meaning rather than obtaining a variance an exception could be granted to accommodate someone with accessibility or other health related issues to a particular building would not be tied to the land. Mr. Parks stated he feels the City is moving in the right direction but has concerns with “limited due to illness, injuries, advanced age or other circumstances and asking Staff to determine if the requirement meets the Standards”. He continued most requests are associated with elevators and would rather see an ordinance that gives Staff the authority to grant a variance for elevators within the setback. Ms. DeVetter asked Mr. Hughes his recommendation in moving forward. Mr. Hughes stated to his knowledge, most cities grant variances, as does Tybee Island. Mayor pro tem Brown asked if Staff has the ability to grant stairs in the setback currently. Mr. Hughes confirmed. Mayor pro tem Brown asked if elevators could be added to the ordinance. Mr. Hughes confirmed but would still have to be sent to the Planning Commission for their recommendations. He stated, the way the proposed ordinance is written it would give Staff the ability to allow an exception to a rule to accommodate an individual’s needs. Ms. DeVetter asked what are the checks and balances associated with the proposed ordinance as to the approval process. Mr. Hughes responded, the Standards of what documentation would be required is not addressed in the proposed ordinance. Mayor Sessions asked what action does Mayor and Council have to take. Mr. Hughes stated none as it would be sent to the Planning Commission for their recommendations. Mr. Parks confirmed and asked the Planning Commission to add to the current ordinance Staff approval variance requests for elevators. Mr. Hughes stated would revise the current ordinance and send to the Planning Commission for their recommendations. Barry Brown approached Mayor and Council to discuss Fire Protection for all Commercial Buildings. Mayor pro tem Brown asked Dr. Gillen if the City was meeting the Georgia Standard Fire Protection. Dr. Gillen stated a discussion took place regarding the position of Fire Marshal and he would be responsible for inspections. Chief Kendrick approached. Chief Kendrick stated the Rules and Regulations of the State Fire Marshal’s Office permits the City as a municipality to do what we need to do to ensure the citizens are in a safe environment within our businesses. Under Title 25, it also gives the same information and permissions. Mr. Hughes stated the issue with the Regulations incorporating State Law is extremely complicated. He continued, the recommendation is to have a resolution prepared, if that is the wish of Mayor and Council, to adopt the minimum fire safety standard and the official to enforce the Code. This would then be sent to the State Fire Commissioner for his approval to grant that authority to the City of Tybee and to designate Chief Kendrick the ability to make those inspections. Mr. Hughes stated he does recommend that the authority be granted in the interest of public safety. Mr. Parks expressed his concerns with fire inspections. He would like to see supporting data and clarification as there might be someone that is already tasked to do these inspections such as the County. Chief Kendrick responded, Chatham Council does not do annual inspections. The City needs to ensure these inspections are completed which ensures the businesses on the Island are maintained in life safety within their premises. This eliminates the potential liability against the City. Chief Kendrick stated the State has reached out to him to deputize him as a State Inspector to assist with Title 25 buildings, as they are understaffed. He recommended Mr. Hughes draft a resolution; bring to Mayor and Council for their approval, which will grant him the authority to do fire inspections on commercial buildings. Mr. Parks expressed his concerns regarding the period of the inspections as well as the cost. Mayor Sessions feels this will build a positive relationship - Page 7 -Item #3. between the TIFD and businesses on the Island. Mr. Hughes stated he will prepare a resolution for the December 8, 2022 City Council meeting. Brian West made a motion to move forward with a resolution. Nancy DeVetter seconded. Voting in favor were Brian West, Nancy DeVetter, Barry Brown, Jay Burke and Spec Hosti. Monty Parks voted in opposition. Vote was 5-1 to approve. Monty Parks: Marine Science Center Bathrooms. To be heard at a later date. Shawn Gillen approached Mayor and Council to give an update on the Hazard Mitigation Grant Program (HMGP) Excess Funds. Dr. Gillen stated there were twelve homes in the initial grant and of the twelve, six (6) homes were lifted and one home was dropped from the program due to work done by the homeowner and six (6) house dropped out of the program. Therefore, there are excess funds leftover. With the five (5) that were raised, there was cost overrun. The excess funds can be used for this grant for those approved expenditures. He is recommending the City cover the excess costs to pay 85% of those excess costs. The total excess eligible expenses less the 15% is $173,076 and the remaining of the grant would be $728,066. That amount would go back to FEMA. Ms. DeVetter asked if he has received approval from GEMA. Dr. Gillen stated not as of yet but he feels confident. Mr. Hughes stated the City is required to submit paperwork, formulas, for use of these funds. It is possible for the City to submit a request for the 15% of approved expenses or for total reimbursement. Nancy DeVetter made a motion to authorize the City to ask FEMA for reimbursement of the total excess expenses and if not approved ask for total reimbursement less the 15%. Barry Brown seconded. Vote was unanimous to approve, 6-0. Barry Brown had to leave the meeting due to an emergency. Shawn Gillen approached Mayor and Council to discuss Hotel Motel Water/Sewer Rates. Dr. Gillen stated this has been before the Finance Committee previously for their recommendations and Staff recommended no changes in the rate. The rate structure is such that it is self sufficient to fund the current system, put money back in to the system and set money aside for the future water treatment plant. He continued, prior to the change in the rate, hotel/motels paid a base rate and received 3,000 gallons of water per room at no additional cost. When the structure was changed, the free 3,000 gallons option was removed for everyone. Dr. West stated the rates are comparable to those from other municipalities. Dr. Gillen confirmed. Dr. West recommended the increase be phased in over a three (3) or five (5) year period which will give the hotels/motels time to adjust their costs. Jen Amerell approached Mayor and Council. Ms. Amerell stated with the multi units, the first unit is at the fixed rate and each additional unit there is a 50% discounted rate. Mr. Parks stated if there is one meter coming into the property why are they receiving a base rate per unit? Ms. Amerell stated that is the way the ordinance is set up. Mr. Parks would consider some type of phase in but does not want to do this until the next budget cycle, as he would like options. Ms. Amerell stated the change took effect on September 1, 2021. She continued, when the rate study was done two (2) years ago, in the plan, there was a small increment each year so there was not an inflated 15%. Ms. Amerell added, the higher the usage – the higher the rate. Monty Parks made a motion for the City Manager, in preparation of the FY24 budget; prepare a complete reanalysis of the water rates based on the current discussion. Spec Hosti seconded. Voting in favor of the motion was Brian West, Monty Parks, Jay Burke, and Spec Hosti. Voting against was Nancy DeVetter. Motion to approve, 4-1. Barry Brown had left the meeting. - Page 8 -Item #3. Monty Parks made a motion to adjourn to executive session to discuss personnel, litigation and real estate. Brian West seconded. Vote was unanimous to approve, 6-0. Monty Parks made a motion to return to regular session. Spec Hosti seconded. Vote was unanimous to approve, 6-0. Brian West made a motion to adjourn. Monty Parks seconded. Vote was unanimous to approve, 6-0. Meeting adjourned at 11:45PM _________________________ Janet LeViner, MMC Clerk of Council - Page 9 -Item #3. File Attachments for Item: 4. GaDOT Presentation, Workshop, November 14, 2022, - Page 10 -Item #4. - Page 11 -Item #4. - Page 12 -Item #4. - Page 13 -Item #4. - Page 14 -Item #4. - Page 15 -Item #4. - Page 16 -Item #4. - Page 17 -Item #4. - Page 18 -Item #4. - Page 19 -Item #4. - Page 20 -Item #4. - Page 21 -Item #4. - Page 22 -Item #4. - Page 23 -Item #4. - Page 24 -Item #4. - Page 25 -Item #4. - Page 26 -Item #4. - Page 27 -Item #4. - Page 28 -Item #4. - Page 29 -Item #4. - Page 30 -Item #4. - Page 31 -Item #4. - Page 32 -Item #4. File Attachments for Item: 5. Minutes: Special Meeting, November 14, 2022 - Page 33 -Item #5. Special City Council Meeting Minutes, November 14, 2022 Mayor Sessions called the special meeting to order at 5:00PM, November 14, 2022. Those in attendance were Brian West, Barry Brown, Jay Burke and Spec Hosti. Also attending were Dr. Shawn Gillen, City Manager; Michelle Owens, Assistant City Manager; Bubba Hughes, City Attorney; and Jan LeViner, Clerk of Council. Monty Parks and Nancy DeVetter were excused. Approval of Contracts and Agreements Twenty (20), Metric Sprite Solar Meters, $229,900. Shawn Gillen approached. Dr. Gillen stated this is for the replacement of kiosk for parking. These meters will replace the ones in place currently. Spec Hosti made a motion to approve. Barry Brown seconded. Vote was unanimous to approve, 4-0. Council, Officials and City Attorney Considerations and Comments Bubba Hughes: Bridge Widening. Mr. Hughes stated in July 2022 the Bridge Expansion Proposals were received from the Department of Transportation (GaDOT) to include two Resolutions, one for Bull River Bridge and one for Lazaretto Bridge. This is to widen the bridges and install the bike lane. He continued, the right-of-way acquisition is commonly borne by the local government where the right-of-way expansion is happening or requested. Former councils approved moving forward with the expansion. The Resolutions have been modified where the City would commit to providing the funds to GaDOT when the City receives the funding that is anticipated coming from grants. GaDOT has not indicated they need the Memorandums of Agreement (MOA) committing the City to provide the funds although GaDOT have indicated they do not need the funds within the time stated in the Agreements that would be ninety days from the date of execution. He does not feel they will ask for the funding within the time frame but they have the ability to do so. Mayor Sessions stated she did receive documents regarding Bull River Bridge to sign which she forwarded to Mr. Hughes for his review. Dr. Gillen clarified this is for two (2) new bridges that will be adjacent or in the same footprint of the current bridges. Mayor Sessions asked what is the financial position of Chatham County. Mr. Hughes responded to his knowledge they are not participating financially. Mayor Sessions stated Chatham County should participate in compensation to the City for Bull River Bridge. The cost is $1.4M, which is just Bull River Bridge. Dr. Gillen stated the City will receive Y230 money for the Bull River Bridge project which will cover 80% of the $1.4M. For the Lazaretto River Bridge the City is using another federal program, Highway Infrastructure Program (HIP). The City needed to reapply for both fundings as they had expired. The City will be responsible for 20% of the $92,000 for Lazaretto. Mayor Sessions recommended moving forward but also reaching out to Chatham County for assistance with Bull River Bridge. Brian West made a motion to approve the Resolution and the signing of the Contract for the right-of-way acquisition for the new bridges, Bull River and Lazaretto, and seek reimbursement from Chatham County. Spec Hosti seconded. Voting in favor were Brian West, Jay Burke and Spec Hosti. Voting against was Barry Brown. Vote was 3-1 to approve. Brian West made a motion to adjourn. Spec Hosti seconded. Vote was unanimous to approve, 4-0. Meeting adjourned at 5:30PM. _________________________ Janet LeViner, MMC Clerk of Council - Page 34 -Item #5. File Attachments for Item: 6. Savannah Chamber, Presentation: Workshop, November 21, 2022 - Page 35 -Item #6. - Page 36 -Item #6. - Page 37 -Item #6. - Page 38 -Item #6. - Page 39 -Item #6. - Page 40 -Item #6. - Page 41 -Item #6. - Page 42 -Item #6. - Page 43 -Item #6. - Page 44 -Item #6. - Page 45 -Item #6. - Page 46 -Item #6. File Attachments for Item: 7. Minutes: Special City Council Meeting: November 21, 2022 - Page 47 -Item #7. City Council Minutes, Special Meeting, November 21, 2022 Mayor Sessions called the special meeting to order at 5:00PM, November 21, 2022. Those in attendance were Brian West, Monty Parks, Nancy DeVetter, Barry Brown, Jay Burke and Spec Hosti. Also attending were Dr. Shawn Gillen, City Manager; Bubba Hughes, City Attorney; Tracy O’Connell, City Attorney; and Jan LeViner, Clerk of Council. Brian West made a motion to adjourn to executive session to discuss personnel, litigation and real estate. Spec Hosti seconded. Vote was unanimous to approve, 6-0. Barry Brown made a motion to return to regular session. Monty Parks seconded. Vote was unanimous to approve, 6-0. Monty Parks made a motion to adjourn. Barry Brown seconded. Vote was unanimous to approve, 6-0. Meeting adjourned at 6:00PM _________________________ Janet LeViner, MMC Clerk of Council - Page 48 -Item #7. File Attachments for Item: 8. Clark Alexander, Director, Skidaway Institute of Oceanography: Dune Monitoring Project Update - Page 49 -Item #8. Tybee Island Beach and Dune Monitoring Update Clark Alexander, PhD Director, Skidaway Institute of Oceanography Professor, Department of Marine Sciences University of Georgia - Page 50 -Item #8. Main Objectives •Photograph and map beach and dunes by drone •Measure coastal change •Shoreline erosion/accretion rates •Beach volume change •Predict future change •Actionable information •Targeted use of resources •Support effective budget planning •Started in March 2020 (Quarterly) •2.5 years into this ongoing study - Page 51 -Item #8. - Page 52 -Item #8. - Page 53 -Item #8. Volume Change of Dune and Beach (yd3) Coastal Section 2020-Current 2020-2021 2021-2022 2022-Current Dune 30,531 +12,229 +2,276 +16,025 Beach 68,550 -4,655 -42,650 -21,244 - Page 54 -Item #8. AMBUR GIS Shoreline Change Analysis •Considers all shorelines •Can be run over any time or space interval •More intervals equals better results Pier 2nd St. N. Groin - Page 55 -Item #8. Pier 2nd St. N. Groin - Page 56 -Item #8. Summary Accretion/Erosion Data Mar 2020 -Oct 2022 Number of Transects (% / number) Mean rate of change (ft/y) Accretion 36 / 1880 +27.5 Erosion 64 / 3313 -27.7 Overall 100 / 5193 -7.7 - Page 57 -Item #8. Updated Projected Shoreline Locations - Page 58 -Item #8. Exploring new methods for tracking shoreline change from current data collection Scarp tracing Mapping the mean higher high water line from DSMs - Page 59 -Item #8. Shoreline Storm Response Hurricane Ian Shoreline Movement (ft) Mar 2020 to Sept 2022 (30 months) Sept 2022 to Oct 2022 (Hurricane Ian) Mar 2020 to Oct 2022 (31 months) Accretion Areas +66.4 +16.7 +63.7 Erosion Areas -66.6 -27.1 -70.0 Overall +2.0 -24.7 -21.6 - Page 60 -Item #8. Shoreline Storm Response Hurricane Ian Shoreline Change Rate (ft/yr) Mar 2020 to Sept 2022 Sept 2022 to Oct 2022 Mar 2020 to Oct 2022 Accretion Areas +29.0 +320.8 +27.5 Erosion Areas -26.9 -521.3 -27.7 Overall +1.9 -475.3 -7.7 - Page 61 -Item #8. Upcoming Enhancements to Data Collection Methods LiDAR (light detection and ranging) - Page 62 -Item #8. •Erosion and accretion are not evenly distributed even under normal conditions •Rapid–response survey after Ian shows that a single event can remove about a normal year’s erosion; stand by for TS Nicole data •Shoreline will reach the built dunes in about 2.5 years in areas of greatest erosion and retreat •On-going, quarterly monitoring should be continued, as longer records provide better estimates of change rates and predictions •Ongoing communication with Tybee officials is essential Summary - Page 63 -Item #8. File Attachments for Item: 9. Kevin Smith, PE, Thomas & Hutton: Stormwater Management Plan Delivery - Page 64 -Item #9. November 3, 2022 Mr. Shawn Gillen City Manager City of Tybee Island 403 Butler Avenue Tybee Island, Georgia 31328 Re: City of Tybee Island Comprehensive Stormwater Master Plan Final Deliverable Dear Mr. Gillen: Please find enclosed the final City of Tybee Comprehensive Stormwater Master Plan document and Executive Summary. Months of coordination with key stakeholders, data collection, hydrologic and hydraulic modeling of the City stormwater system have culminated in the identification of approximately $85M of stormwater capital improvement projects. Other useful deliverables of the project include GIS mapping, exhibits and costs, as well as a comprehensive stormwater inventory of the City’s primary stormwater system. We are grateful for our relationship with the City of Tybee and look forward to providing any clarifications related to the master plan that may be required. We also stand ready to assist the City with the execution of the recommendations contained within the City of Tybee Stormwater Master Plan. In the meantime, please feel free to contact us at (912) 234-5300 with any questions, comments, or discussion. Thank you for the opportunity to assist the City of Tybee with this project. Sincerely, THOMAS & HUTTON Kevin M. Smith, PE - Page 65 -Item #9. 50 Park of Commerce Way | Savannah, GA 31405 | 912.234.5300 thomasandhutton.com CITY OF TYBEE ISLAND | GEORGIA COMPREHENSIVE STORMWATER MASTER PLAN JOB# 29160.0000 NOVEMBER 2022 EXECUTIVE SUMMARY FOR - Page 66 -Item #9. 1 CITY OF TYBEE ISLAND STORMWATER MASTER PLAN EXECUTIVE SUMMARY On behalf of the City of Tybee Island, Thomas & Hutton has prepared a city–wide, comprehensive stormwater master plan. The master plan effort was predominantly funded by a Federal Emergency Management Agency (FEMA) Pre–Disaster Mitigation (PDM) Grant (2019). This master plan provides the City of Tybee Island a stormwater system inventory, hydrologic and hydraulic modeling, an assessment of existing stormwater system deficiencies, identification of proposed stormwater improvements and the preparation of conceptual budgetary costs to be used for future planning purposes. Purpose In the past, the City of Tybee Island has not assessed its stormwater system comprehensively to identify system improvements that provide cumulative flood reduction throughout the City. Except for 14th Street stormwater improvements, the City has provided reactive maintenance and spot repairs to the stormwater system to minimize localized flooding issues. To provide a wholistic system approach to stormwater management and to ensure repairs and upgrades provide a cumulative flood reduction benefit throughout the City, the City commissioned the preparation of this stormwater master plan. The master plan is completed in accordance with the scope of work submitted to obtain FEMA PDM grant funding and has been prepared to appropriate industry standard of care. This study focuses on grey infrastructure, with specific emphasis on conveying stormwater to the outfall through pipes, channels, and pumps. Green infrastructure such as infiltration based best management practices (BMPs)are not considered in this study due to cost limitations. However, green BMPs can be added to study modeling as funding becomes available to evaluate the effectiveness and efficiency of green infrastructure BMPs. Approach To perform hydrologic and hydraulic modeling and understand existing stormwater system deficiencies, the components of the existing stormwater system were inventoried to obtain data required to create a meaningful model. Hydrologic modeling simulates how the rainfall event interacts with the ground, determining much rainfa ll is absorbed by the ground and how much rain becomes surface flow runoff. Hydraulic modeling simulates how the surface runoff generated from the hydrologic analysis interacts with the stormwater system and determines how much surface runoff is conveyed to the outfall. Previously performed surveys were used as resources to obtain data for several areas throughout the City. Field reconnaissance and measurements were used to obtain data for the remaining primary stormwater system. Data gathered included elevations and locations of stormwater structures, pipes and channels, pipe sizes, and other required information. This data has been delivered to the City via a database presented through a webservice application that allows City staff easy access to review stormwater system information. The stormwater inventory information can be used for stormwater maintenance and repair purposes. Over 300 structures, 375 pipes, and 50 channels are included in the inventory database. Hydrologic and hydraulic modeling was prepared using ICPRv4 by Streamline Technologies. ICPR4 is a dynamic model that can simulate the stormwater system performance using rainfall, terrain, tidal boundary conditions and existing stormwater system geometry. Stormwater components are input as 1–dimensional features that connect to 2–dimensional surface terrain, cumulatively allowing the model to calculate the magnitude of stormwater runoff, direction of flow, system head losses, resulting water surface elevations, and areas of flooding. Several precipitation events were modeled including the 100% (4.19 inches), 10% (7.49 inches), 4% (9.38 inches), 2% (11.00 - Page 67 -Item #9. 2 CITY OF TYBEE ISLAND STORMWATER MASTER PLAN inches) and a 1% (12.70 inches) annual chance rainfall events over a 24–hour duration. The model also uses a dynamic boundary condition simulating tidal conditions of the marshes to which the existing stormwater system discharges. Precipitation events were modeled in conjunction with a mean higher high water (MHHW 3.45 NAVD88) tidal cycle curve, an annual high (5.49 NAVD88) tidal cycle, MHHW plus 1 foot of projected sea level rise, MHHW plus 2 feet of projected sea level rise, and MHHW plus 3’ of projected sea level rise. Tidal values were extracted from NOAA Tides and Currents, Station 8670870, Fort Pulaski, GA. Although there are variations w ithin peak tide elevations and timing at varying points throughout the island, tidal amplitude and timing were assumed to be constant and match Fort Pulaski readings. Peak tides coincide with peak of precipitation events to depict the worst–case scenario. Inundation depth maps are included in the study depicting areas where the existing stormwater system is deficient. Using the completed existing conditions stormwater model, scenarios were simulated to determine the average flood reduction benefit over all structures within the model. The data was then graphed to determine a benefit curve. The analysis indicated that the peak benefit was realized between the 100% and 10% annual chance, 24–hour design storm events. For this reason, proposed improvements were designed to a 10 % annual chance (7.49 inches), 24–hour design storm event. Capital Improvement Projects After analysis of the existing stormwater system to identify existing system deficiencies, proposed improvements to reduce flooding were identified for the 10% annual chance (7.49 inches), 24– hour design storm event. The following conceptual projects were identified. SOUTH END CIP Project Project Name Opinion of Cost 1 14th Street Parking Area/15th Street Outfall $10.4M 2 – Alt 1 Alley 3 and Inlet Avenue Outfall Improvements $6.5M 2 – Alt 2 Alley 3 and Fisherman’s Walk Avenue Outfall Improvements $7.3M 3 13th Street Outfall Improvements $5.6M 4 Miller Avenue Outfall Improvements $4.6M 5 Tybrisa Street Drainage Improvements $4.0M 6 Strand Avenue Drainage Improvements $7.1M 7 11th Street Drainage Improvements $3.0M 8 10th Street Drainage Improvements $3.7M 9 12th Street Drainage Improvements $5.6M Total Estimated South End CIP Cost (Alt 1) $50.5M Total Estimated South End CIP Cost (Alt 2) $51.3M MIDDLE ISLAND CIP Project Project Name Opinion of Cost 1 5th Street Drainage Improvements $6.5M 2 2nd Street Drainage Improvements $3.6M 3 4th Street Drainage Improvements $1.9M 4 9th Street Drainage Improvements $4.0M Total Estimated Middle Island CIP Cost $16.0M - Page 68 -Item #9. 3 CITY OF TYBEE ISLAND STORMWATER MASTER PLAN NORTH END CIP Project Project Name Opinion of Cost 1 Van Horne Avenue Outfall Improvements $5.5M 2 Bay Street Drainage Improvements $4.3M 3 Bright Street Drainage Improvements $4.5M 4 Fort Avenue Drainage Improvements $1.1M 5 Solomon Avenue Drainage Improvements $1.0M Total Estimated North End CIP Cost $16.4M Total Estimated CIP Cost (Alt 1) $82.9M Total Estimated CIP Cost (Alt 2) $83.7M Additional scenarios were modeled to determine proposed improvements that are required to accommodate the design storm with sea level rise projections added to MHHW boundary conditions. Due to budgetary limitations, these project costs will be determined later as funding becomes available to evaluate the improvements further. Identified improvements recommended for further evaluation are found below. MHHW + 1 Foot SLR Study Area Opinion of Cost 14th Street Pump Station TBD 11th Street Pump Station TBD 10th Street Pump Station TBD 9th Street Pump Station TBD Bright Street Pump Station TBD Armor/Raise Venetian Drive to 7.5’ TBD Armor/Raise 12th Street to 7.5’ TBD Armor/Raise Miller Avenue to 7.5’ TBD Armor/Raise Lewis Avenue to 7.5’ TBD Armor/Raise Bright Street to 7.5’ TBD MHHW + 2 Feet SLR/Annual High Tide Study Area Opinion of Cost Armor/Raise Jones Avenue to 7.5’ TBD Armor/Raise 6th Street to 7.5’ TBD Armor/Raise Miller Avenue to 7.5’ TBD Bay Street Pump Station TBD Armor/Raise Bay Street to 7.5’ TBD MHHW + 3 Feet SLR Study Area Opinion of Cost Armor/Raise Miller Avenue to 7.5’ TBD Armor/Raise Chatham Avenue to 7.5’ TBD - Page 69 -Item #9. 4 CITY OF TYBEE ISLAND STORMWATER MASTER PLAN Recommendations As a result of the modeling and evaluation included in this master plan, the City should consider the following recommendations for implementation: Overall Master Plan Maintenance • The Master plan should be updates on an annual basis, to include: o Sea Level Rise scenarios should be modeled in greater details and coordinated with proposed improvements resulting from the NFWF Back River Study or any other study that may occur in the future, o Additional system inventory data obtained throughout the year. o Incorporate projects that have been constructed throughout the year. o Master plan/modeling updated on an annual basis to confirm anticipated system performance. o Master plan updated to include groundwater elevation monitoring data (Initiative currently underway) to assist with incorporation of green infrastructure best management practices. System Inventory • Continue to gather system inventory da ta of secondary drainage system components to obtain a complete inventory of the stormwater system, upload to geothinQ. • Update system inventory by incorporating updated elevations and sizes of stormwater structures, pipes and components when constructed in the future. • Reclaim City rights–of–way where residents/businesses may have encroached. Full use of City right–of–way will be critical to constructing proposed stormwater improvements. Hydrologic and Hydraulic (H&H) Modeling • The City should assess the deployment of water level sensor/rain gauge combination stations with continuous data logging capabilities. Data collected will allow for model updates to calibrate the model to actual rainfall/tidal event. Using the rainfall/water level sensor data, calibration is accomplished through model updates included hydrologic and hydraulic parameter adjustments to account for variation in precipitation intensity and peak water surface levels throughout the island. • Continue to refine the H&H model with data obtained from post–construction surveys, rain gauges, water level sensors and sea level rise projection updates. • Combine the NFWF Back River model with the stormwater master plan to provide a comprehensive model of all efforts currently underway. • Provide greater detail modeling of SLR scenarios, combinations of protective measures to prevent against and precipitation events. • Augment the model with green infrastructure BMPs to evaluate their impact to flood reduction and effectiveness. Capital Improvement Projects • Provide backflow prevention devices on all stormwater outfalls discharging to the marsh. • Adopt the conceptual proposed capital improvement project list as a planning tool and guidance document for implementation of the stormwater improvements. • Update conceptual costs annually to adjust for economic, labor and material fluctuations. - Page 70 -Item #9. 5 CITY OF TYBEE ISLAND STORMWATER MASTER PLAN • Create a capital improvement project plan that evaluates stormwater improvement project funding mechanisms and schedules for completion based on selected mechanism funding. • Continue to pursue grant opportunities to assist with the design, permit and construction of proposed projects. • Proceed with the survey, design, permit and construction of the conceptual capital improvement projects resulting from the master plan. • The City should continue to provide year–round maintenance activities on ditches, culverts, and stormwater pipes to assist with appropriate drainage system function. Stormwater Program Funding • Consider and evaluate a dedicated funding mechanism to fund stormwater projects. Consider the creation of stormwater utility rate fee structure to help fund stormwater management maintenance and capital improvement projects. • Evaluate and assess other forms of funding for stormwater improvements such as grants, loans, etc. The recommendations above are not listed in any particular order of priority. As funding and opportunities arise, the City of Tybee should strive to enhance and refine this stormwater master plan to include additional information as it becomes available and implement the identified improvement projects. - Page 71 -Item #9. - Page 72 -Item #9. CITY OF TYBEE COMPREHENSIVE STORMWATER MASTER PLAN KEVIN SMITH, PE; SMITH.K@TANDH.COM ; (912) 547-6460 - Page 73 -Item #9. PROJECT SCOPE Existing Data Collection Public Outreach GPS Field Survey Hydrologic and Hydraulic Modeling Stormwater Master Plan Document FOCUSED ON MOVING RAINWATER TO THE MARSHES - Page 74 -Item #9. STORMWATER INVENTORY/GEOTHINQ 512 Stormwater Structures ▪340 Grate Inlets ▪65 Curb Inlets ▪60 manholes ▪Others Stormwater Pipes & Channels ▪>10 miles of Stormwater pipe ▪62% is less than 18” Ø ▪86% less than 24” Ø ▪1.3 miles of stormwater channels - Page 75 -Item #9. STORMWATER INVENTORY/GEOTHINQ - Page 76 -Item #9. HYDROLOGIC & HYDRAULIC MODELING - Page 77 -Item #9. PROPOSED IMPROVEMENTS –SOUTH END - Page 78 -Item #9. PROPOSED IMPROVEMENTS –MID-ISLAND - Page 79 -Item #9. PROPOSED IMPROVEMENTS –NORTH END - Page 80 -Item #9. RECOMMENDATIONS •Stormwater System Inventory Data •Hydrologic and Hydraulic (H&H)Modeling •Capital Improvement Projects •Stormwater Program Funding •General Master Plan Maintenance - Page 81 -Item #9. 14TH STREET PARKING / 15TH STREET OUTFALL - Page 82 -Item #9. - Page 83 -Item #9. File Attachments for Item: 10. Alan Robertson GA Dept of Natural Resources Grant: Resolution to accept grant. University of Georgia Back River Project Agreement: Approve funding subject to conditions being met. DNR Short Protection Act Permit Application for Structures on the Beach: Approval to proceed - Page 84 -Item #10. November 3, 2022 Mr. Shawn Gillen City Manager City of Tybee Island 403 Butler Avenue Tybee Island, Georgia 31328 Re: City of Tybee Island Comprehensive Stormwater Master Plan Final Deliverable Dear Mr. Gillen: Please find enclosed the final City of Tybee Comprehensive Stormwater Master Plan document and Executive Summary. Months of coordination with key stakeholders, data collection, hydrologic and hydraulic modeling of the City stormwater system have culminated in the identification of approximately $85M of stormwater capital improvement projects. Other useful deliverables of the project include GIS mapping, exhibits and costs, as well as a comprehensive stormwater inventory of the City’s primary stormwater system. We are grateful for our relationship with the City of Tybee and look forward to providing any clarifications related to the master plan that may be required. We also stand ready to assist the City with the execution of the recommendations contained within the City of Tybee Stormwater Master Plan. In the meantime, please feel free to contact us at (912) 234-5300 with any questions, comments, or discussion. Thank you for the opportunity to assist the City of Tybee with this project. Sincerely, THOMAS & HUTTON Kevin M. Smith, PE - Page 85 -Item #10. 50 Park of Commerce Way | Savannah, GA 31405 | 912.234.5300 thomasandhutton.com CITY OF TYBEE ISLAND | GEORGIA COMPREHENSIVE STORMWATER MASTER PLAN JOB# 29160.0000 NOVEMBER 2022 EXECUTIVE SUMMARY FOR - Page 86 -Item #10. 1 CITY OF TYBEE ISLAND STORMWATER MASTER PLAN EXECUTIVE SUMMARY On behalf of the City of Tybee Island, Thomas & Hutton has prepared a city–wide, comprehensive stormwater master plan. The master plan effort was predominantly funded by a Federal Emergency Management Agency (FEMA) Pre–Disaster Mitigation (PDM) Grant (2019). This master plan provides the City of Tybee Island a stormwater system inventory, hydrologic and hydraulic modeling, an assessment of existing stormwater system deficiencies, identification of proposed stormwater improvements and the preparation of conceptual budgetary costs to be used for future planning purposes. Purpose In the past, the City of Tybee Island has not assessed its stormwater system comprehensively to identify system improvements that provide cumulative flood reduction throughout the City. Except for 14th Street stormwater improvements, the City has provided reactive maintenance and spot repairs to the stormwater system to minimize localized flooding issues. To provide a wholistic system approach to stormwater management and to ensure repairs and upgrades provide a cumulative flood reduction benefit throughout the City, the City commissioned the preparation of this stormwater master plan. The master plan is completed in accordance with the scope of work submitted to obtain FEMA PDM grant funding and has been prepared to appropriate industry standard of care. This study focuses on grey infrastructure, with specific emphasis on conveying stormwater to the outfall through pipes, channels, and pumps. Green infrastructure such as infiltration based best management practices (BMPs)are not considered in this study due to cost limitations. However, green BMPs can be added to study modeling as funding becomes available to evaluate the effectiveness and efficiency of green infrastructure BMPs. Approach To perform hydrologic and hydraulic modeling and understand existing stormwater system deficiencies, the components of the existing stormwater system were inventoried to obtain data required to create a meaningful model. Hydrologic modeling simulates how the rainfall event interacts with the ground, determining much rainfa ll is absorbed by the ground and how much rain becomes surface flow runoff. Hydraulic modeling simulates how the surface runoff generated from the hydrologic analysis interacts with the stormwater system and determines how much surface runoff is conveyed to the outfall. Previously performed surveys were used as resources to obtain data for several areas throughout the City. Field reconnaissance and measurements were used to obtain data for the remaining primary stormwater system. Data gathered included elevations and locations of stormwater structures, pipes and channels, pipe sizes, and other required information. This data has been delivered to the City via a database presented through a webservice application that allows City staff easy access to review stormwater system information. The stormwater inventory information can be used for stormwater maintenance and repair purposes. Over 300 structures, 375 pipes, and 50 channels are included in the inventory database. Hydrologic and hydraulic modeling was prepared using ICPRv4 by Streamline Technologies. ICPR4 is a dynamic model that can simulate the stormwater system performance using rainfall, terrain, tidal boundary conditions and existing stormwater system geometry. Stormwater components are input as 1–dimensional features that connect to 2–dimensional surface terrain, cumulatively allowing the model to calculate the magnitude of stormwater runoff, direction of flow, system head losses, resulting water surface elevations, and areas of flooding. Several precipitation events were modeled including the 100% (4.19 inches), 10% (7.49 inches), 4% (9.38 inches), 2% (11.00 - Page 87 -Item #10. 2 CITY OF TYBEE ISLAND STORMWATER MASTER PLAN inches) and a 1% (12.70 inches) annual chance rainfall events over a 24–hour duration. The model also uses a dynamic boundary condition simulating tidal conditions of the marshes to which the existing stormwater system discharges. Precipitation events were modeled in conjunction with a mean higher high water (MHHW 3.45 NAVD88) tidal cycle curve, an annual high (5.49 NAVD88) tidal cycle, MHHW plus 1 foot of projected sea level rise, MHHW plus 2 feet of projected sea level rise, and MHHW plus 3’ of projected sea level rise. Tidal values were extracted from NOAA Tides and Currents, Station 8670870, Fort Pulaski, GA. Although there are variations w ithin peak tide elevations and timing at varying points throughout the island, tidal amplitude and timing were assumed to be constant and match Fort Pulaski readings. Peak tides coincide with peak of precipitation events to depict the worst–case scenario. Inundation depth maps are included in the study depicting areas where the existing stormwater system is deficient. Using the completed existing conditions stormwater model, scenarios were simulated to determine the average flood reduction benefit over all structures within the model. The data was then graphed to determine a benefit curve. The analysis indicated that the peak benefit was realized between the 100% and 10% annual chance, 24–hour design storm events. For this reason, proposed improvements were designed to a 10 % annual chance (7.49 inches), 24–hour design storm event. Capital Improvement Projects After analysis of the existing stormwater system to identify existing system deficiencies, proposed improvements to reduce flooding were identified for the 10% annual chance (7.49 inches), 24– hour design storm event. The following conceptual projects were identified. SOUTH END CIP Project Project Name Opinion of Cost 1 14th Street Parking Area/15th Street Outfall $10.4M 2 – Alt 1 Alley 3 and Inlet Avenue Outfall Improvements $6.5M 2 – Alt 2 Alley 3 and Fisherman’s Walk Avenue Outfall Improvements $7.3M 3 13th Street Outfall Improvements $5.6M 4 Miller Avenue Outfall Improvements $4.6M 5 Tybrisa Street Drainage Improvements $4.0M 6 Strand Avenue Drainage Improvements $7.1M 7 11th Street Drainage Improvements $3.0M 8 10th Street Drainage Improvements $3.7M 9 12th Street Drainage Improvements $5.6M Total Estimated South End CIP Cost (Alt 1) $50.5M Total Estimated South End CIP Cost (Alt 2) $51.3M MIDDLE ISLAND CIP Project Project Name Opinion of Cost 1 5th Street Drainage Improvements $6.5M 2 2nd Street Drainage Improvements $3.6M 3 4th Street Drainage Improvements $1.9M 4 9th Street Drainage Improvements $4.0M Total Estimated Middle Island CIP Cost $16.0M - Page 88 -Item #10. 3 CITY OF TYBEE ISLAND STORMWATER MASTER PLAN NORTH END CIP Project Project Name Opinion of Cost 1 Van Horne Avenue Outfall Improvements $5.5M 2 Bay Street Drainage Improvements $4.3M 3 Bright Street Drainage Improvements $4.5M 4 Fort Avenue Drainage Improvements $1.1M 5 Solomon Avenue Drainage Improvements $1.0M Total Estimated North End CIP Cost $16.4M Total Estimated CIP Cost (Alt 1) $82.9M Total Estimated CIP Cost (Alt 2) $83.7M Additional scenarios were modeled to determine proposed improvements that are required to accommodate the design storm with sea level rise projections added to MHHW boundary conditions. Due to budgetary limitations, these project costs will be determined later as funding becomes available to evaluate the improvements further. Identified improvements recommended for further evaluation are found below. MHHW + 1 Foot SLR Study Area Opinion of Cost 14th Street Pump Station TBD 11th Street Pump Station TBD 10th Street Pump Station TBD 9th Street Pump Station TBD Bright Street Pump Station TBD Armor/Raise Venetian Drive to 7.5’ TBD Armor/Raise 12th Street to 7.5’ TBD Armor/Raise Miller Avenue to 7.5’ TBD Armor/Raise Lewis Avenue to 7.5’ TBD Armor/Raise Bright Street to 7.5’ TBD MHHW + 2 Feet SLR/Annual High Tide Study Area Opinion of Cost Armor/Raise Jones Avenue to 7.5’ TBD Armor/Raise 6th Street to 7.5’ TBD Armor/Raise Miller Avenue to 7.5’ TBD Bay Street Pump Station TBD Armor/Raise Bay Street to 7.5’ TBD MHHW + 3 Feet SLR Study Area Opinion of Cost Armor/Raise Miller Avenue to 7.5’ TBD Armor/Raise Chatham Avenue to 7.5’ TBD - Page 89 -Item #10. 4 CITY OF TYBEE ISLAND STORMWATER MASTER PLAN Recommendations As a result of the modeling and evaluation included in this master plan, the City should consider the following recommendations for implementation: Overall Master Plan Maintenance • The Master plan should be updates on an annual basis, to include: o Sea Level Rise scenarios should be modeled in greater details and coordinated with proposed improvements resulting from the NFWF Back River Study or any other study that may occur in the future, o Additional system inventory data obtained throughout the year. o Incorporate projects that have been constructed throughout the year. o Master plan/modeling updated on an annual basis to confirm anticipated system performance. o Master plan updated to include groundwater elevation monitoring data (Initiative currently underway) to assist with incorporation of green infrastructure best management practices. System Inventory • Continue to gather system inventory da ta of secondary drainage system components to obtain a complete inventory of the stormwater system, upload to geothinQ. • Update system inventory by incorporating updated elevations and sizes of stormwater structures, pipes and components when constructed in the future. • Reclaim City rights–of–way where residents/businesses may have encroached. Full use of City right–of–way will be critical to constructing proposed stormwater improvements. Hydrologic and Hydraulic (H&H) Modeling • The City should assess the deployment of water level sensor/rain gauge combination stations with continuous data logging capabilities. Data collected will allow for model updates to calibrate the model to actual rainfall/tidal event. Using the rainfall/water level sensor data, calibration is accomplished through model updates included hydrologic and hydraulic parameter adjustments to account for variation in precipitation intensity and peak water surface levels throughout the island. • Continue to refine the H&H model with data obtained from post–construction surveys, rain gauges, water level sensors and sea level rise projection updates. • Combine the NFWF Back River model with the stormwater master plan to provide a comprehensive model of all efforts currently underway. • Provide greater detail modeling of SLR scenarios, combinations of protective measures to prevent against and precipitation events. • Augment the model with green infrastructure BMPs to evaluate their impact to flood reduction and effectiveness. Capital Improvement Projects • Provide backflow prevention devices on all stormwater outfalls discharging to the marsh. • Adopt the conceptual proposed capital improvement project list as a planning tool and guidance document for implementation of the stormwater improvements. • Update conceptual costs annually to adjust for economic, labor and material fluctuations. - Page 90 -Item #10. 5 CITY OF TYBEE ISLAND STORMWATER MASTER PLAN • Create a capital improvement project plan that evaluates stormwater improvement project funding mechanisms and schedules for completion based on selected mechanism funding. • Continue to pursue grant opportunities to assist with the design, permit and construction of proposed projects. • Proceed with the survey, design, permit and construction of the conceptual capital improvement projects resulting from the master plan. • The City should continue to provide year–round maintenance activities on ditches, culverts, and stormwater pipes to assist with appropriate drainage system function. Stormwater Program Funding • Consider and evaluate a dedicated funding mechanism to fund stormwater projects. Consider the creation of stormwater utility rate fee structure to help fund stormwater management maintenance and capital improvement projects. • Evaluate and assess other forms of funding for stormwater improvements such as grants, loans, etc. The recommendations above are not listed in any particular order of priority. As funding and opportunities arise, the City of Tybee should strive to enhance and refine this stormwater master plan to include additional information as it becomes available and implement the identified improvement projects. - Page 91 -Item #10. - Page 92 -Item #10. CITY OF TYBEE COMPREHENSIVE STORMWATER MASTER PLAN KEVIN SMITH, PE; SMITH.K@TANDH.COM ; (912) 547-6460 - Page 93 -Item #10. PROJECT SCOPE Existing Data Collection Public Outreach GPS Field Survey Hydrologic and Hydraulic Modeling Stormwater Master Plan Document FOCUSED ON MOVING RAINWATER TO THE MARSHES - Page 94 -Item #10. STORMWATER INVENTORY/GEOTHINQ 512 Stormwater Structures ▪340 Grate Inlets ▪65 Curb Inlets ▪60 manholes ▪Others Stormwater Pipes & Channels ▪>10 miles of Stormwater pipe ▪62% is less than 18” Ø ▪86% less than 24” Ø ▪1.3 miles of stormwater channels - Page 95 -Item #10. STORMWATER INVENTORY/GEOTHINQ - Page 96 -Item #10. HYDROLOGIC & HYDRAULIC MODELING - Page 97 -Item #10. PROPOSED IMPROVEMENTS –SOUTH END - Page 98 -Item #10. PROPOSED IMPROVEMENTS –MID-ISLAND - Page 99 -Item #10. PROPOSED IMPROVEMENTS –NORTH END - Page 100 -Item #10. RECOMMENDATIONS •Stormwater System Inventory Data •Hydrologic and Hydraulic (H&H)Modeling •Capital Improvement Projects •Stormwater Program Funding •General Master Plan Maintenance - Page 101 -Item #10. 14TH STREET PARKING / 15TH STREET OUTFALL - Page 102 -Item #10. - Page 103 -Item #10. File Attachments for Item: 11. Pat Leiby: MLK's upcoming December and January Programs - Page 104 -Item #11. MAYOR Shirley Sessions CITY COUNCIL Barry Brown, Mayor Pro Tem John Branigin Jay Burke Nancy DeVetter Spec Hosti Monty Parks CITY OF TYBEE ISLAND CITY MANAGER Shawn Gillen CLERK OF COUNCIL Janet LeViner CITY ATTORNEY Edward M. Hughes P.O. Box 2749 – 403 Butler Avenue, Tybee Island, Georgia 31328-2749 (866) 786-4573 – FAX (866) 786-5737 www.cityoftybee.org City Council Agenda Item Request Agenda Item Requests and supporting documentation must be submitted to the Clerk of Council by 4:00PM on the Thursday prior to the next scheduled Council meeting. If this form is received after the deadline, the item will be listed on the next scheduled agenda. Council Meeting Date for Request: 12/8/2022 Item: Upcoming Tybee MLK Programs for Dec. & Jan. Explanation: _ Would like to talk about the programs, and invite Council to attend. Paper Work: Attached* ______ Audio/Video Presentation** * Electronic submissions are requested by not required. Please email to jleviner@cityoftybee.org. ** Audio/video presentations must be submitted to the IT department at City Hall by 4:00PM on the Thursday prior to the scheduled meeting. NOTE: Request will be postponed if necessary information is not provided. Submitted by: Pat Leiby, Tybee MLK Human Rights Organization ______________________________________________ Phone / Email: 301.305.6502; pat@southmountaintitle.com ___________________________________________ Comments: _________________________________________________________________________ Date given to Clerk of Council: - Page 105 -Item #11. File Attachments for Item: 12. Virginia Ward: Outgoing President, Tybee Post Theater - Page 106 -Item #12. - Page 107 -Item #12. File Attachments for Item: 15. Jenny Rutherford: Easement 21 Pulaski Street - Page 108 -Item #15. - Page 109 -Item #15. htt p s : / / s e a r c h . g s c c c a . o r g / I m a g i n g / H T M L 5 V iew e r .as p x ? i d = 2 5 0 4 1 9 1 & k e y 1 = 5 1 & k e y 2 = 3 4 8 & c o u n t y = 2 5 & c o u n t y n a m e = C H A TH A M & u s e r i d = 2 7 6 2 1 9 & a p p i d … 1/1 - Page 110 -Item #15. https://search.gsccca.org/Imaging/HTML5Viewer.aspx?id=71521832&key1=1316&key2=323&county=25&countyname=CHATHAM&userid=276219&a…1/3 - Page 111 -Item #15. https://search.gsccca.org/Imaging/HTML5Viewer.aspx?id=71521832&key1=1316&key2=323&county=25&countyname=CHATHAM&userid=276219&a…2/3 - Page 112 -Item #15. https://search.gsccca.org/Imaging/HTML5Viewer.aspx?id=71521832&key1=1316&key2=323&county=25&countyname=CHATHAM&userid=276219&a…3/3 - Page 113 -Item #15. File Attachments for Item: 16. Site Plan Approval with Variance: requesting to remove off street parking -1311 Butler Ave. -40007 16002 – Zone C-2 – Jim Sheffield. - Page 114 -Item #16. - Page 115 -Item #16. - Page 116 -Item #16. - Page 117 -Item #16. - Page 118 -Item #16. - Page 119 -Item #16. - Page 120 -Item #16. - Page 121 -Item #16. - Page 122 -Item #16. - Page 123 -Item #16. - Page 124 -Item #16. - Page 125 -Item #16. - Page 126 -Item #16. - Page 127 -Item #16. - Page 128 -Item #16. - Page 129 -Item #16. - Page 130 -Item #16. - Page 131 -Item #16. - Page 132 -Item #16. File Attachments for Item: 17. Text Amendment: Land Development Code - Section 4-051. Short-Term Rentals – City of Tybee. - Page 133 -Item #17. - Page 134 -Item #17. - Page 135 -Item #17. - Page 136 -Item #17. - Page 137 -Item #17. - Page 138 -Item #17. - Page 139 -Item #17. - Page 140 -Item #17. - Page 141 -Item #17. - Page 142 -Item #17. - Page 143 -Item #17. - Page 144 -Item #17. - Page 145 -Item #17. - Page 146 -Item #17. - Page 147 -Item #17. - Page 148 -Item #17. - Page 149 -Item #17. - Page 150 -Item #17. File Attachments for Item: 18. Agenda Request for 2023 Alcohol License Renewals - Page 151 -Item #18. MAYOR Shirley Sessions CITY COUNCIL Barry Brown, Mayor Pro Tem Jay Burke Nancy DeVetter Michael “Spec” Hosti Monty Parks Brian West CITY OF TYBEE ISLAND CITY MANAGER Shawn Gillen CLERK OF COUNCIL Janet LeViner CITY ATTORNEY Edward M. Hughes City Council Agenda Item Request Council Meeting Date for Request: December 8, 2022 Item: Alcohol License Renewals Explanation: _Information for consideration of alcohol license renewals for calendar year 2023 BEER/WINE/LIQUOR-SUNDAY SALES BY DRINK FOR CONSUMPTION ON PREMISES ONLY Burn Marine transport dba A-J’s Jacqualand M. Burn 1315 Chatham Ave Dockside Restaurant American Legion 154 Tybee Island Inc. Jerris Bryant 10 Veterans Drive Back River Brewery LLC Jason Dubuque 402 First St Beachview Resort Inc. dba Karen Kelly 1701 Butler Ave Beachview Bed & Breakfast LLC Tybee Tavern & Restaurant dba Alvin B. Ward 1517 Butler Ave Benny’s Bernie’s Tybee Island Inc. dba Richard Hammons 13 Tybrisa Street Bernie’s Oyster House Bubba Gumbo’s LLC Patrick Burns 4 Old Hwy 80 Taco Aloha LLC dba Michael Hall 1105 Hwy 80 E Chamacos Tacos & Surf Scofflaw’s of Tybee Island LLC John S. Branigin 725-B First St dba Cockspur Grill The Stunned Mullet LLC dba Anthony Debreceny 404 Butler Ave The Deck Tybee Tybee Time Inc. dba Steven Kellam 10 Tybrisa St Doc’s Bar on Tybee Orriginal Restaurants Corp dba Jennifer R. Orr 1613 Strand Fannie’s on the Beach Camptruth Inc. dba Eric Thomas 1213 Hwy 80 Huc-A-Bites & Booze Nickie’s 1971 Bar & Grill Inc. Calvin Ratterree 1513 Butler Ave North Beach Bar & Grill LLC George I. Spriggs Jr. 33-A Meddin Dr Fresh Catch Tybee LLC Joshua Navon 1601 Inlet Ave dba Pier 16 RAW Industries Inc. dba Marshall Stevens 18-C Tybrisa St RAW Ingredients Bikini’s Inc. dba Rock House Joshua Navon 1518 Butler Ave The Tybee Sand Bar Inc. dba Jennifer Knox 1512 Butler Ave The Sand Bar Sea Wolf Tybee LLC Tom Worley 106 S. Campbell Ave Spanky’s Beachside John Yarbrough 1605 Strand Sting Ray’s Raymond J. Rogers Jr. 1403 Butler Ave Sweet Dreams Ice Cream Shoppe Inc. Alexander Todd Morrison 16th and Ocean - Page 152 -Item #18. City Council Agenda Item Request (continued) ALCOHOL -2022 BEER/WINE/LIQUOR-SUNDAY SALES BY DRINK FOR CONSUMPTION ON PREMISES ONLY(cont’d) The Quarter Sports Inc. Wayne T. Barlow 604 First St Tybee Island Wet Willie’s LLC William Dickinson 16-B Tybrisa St Tybee Supper Club Alfie Waite 35 Meddin Dr Tybee Time Inc. dba Tybee Time Bar Steven Kellam 1603 Strand Ave Hadley Family LLC dba Jessica Hadley 19 Tybrisa St The WIndrose Bar & Grille BEER/WINE-SUNDAY SALES BY DRINK FOR CONSUMPTION ON PREMISES ONLY Mi Vida Frank Bucci 1315 Butler Ave Tybee Arts Association Britt Bacon 7 Cedarwood Ave Tybee Island Historical Society Inc. Sarah Jones 30 Meddin Dr Friends of Tybee Theater dba Evan Goetz 33 Meddin Dr dba Tybee Post Theater Tybee Restaurant Group Inc. dba Bethany Kellam 33 Meddin Dr The Salty Pelican BEER/WINE/LIQUOR- SUNDAY SALES BY DRINK FOR CONSUMPTION ON PREMISES ONLY BEER/WINE; PACKAGE SALES ONLY, CONSUMPTION ON PREMISES PROHIBITED Rebellion Restaurants dba Emily Liebtag 101 Lovell Ave Salt Island Fish and Beer Linchris Tybee Resort, LLC Brett Loehr 1401 Strand Ave dba Hotel Tybee BEER/WINE/LIQUOR – BY DRINK FOR CONSUMPTION ON PREMISES ONLY Agave Bar and Grill Ivet Perez Hernandez 402 First Street AJ & Kevin of Tybee Inc. dba Anthony J. Baker 304 First St Sundae Café BEER/WINE – SUNDAY SALES, PACKAGE SALES ONLY BG’s Seafood Co-op Chu’s Convenient Mart #121 Caitlin Burns Richard Frederick Pruden 4 Old Hwy 80 725-A First St Chu’s Convenient Mart #101 Richard Frederick Pruden 306 First St Chu’s Convenient Mart #102 Richard Frederick Pruden 1603 Inlet Ave Dizzy Deans Discount Alexander Todd Morrison 1516 Butler Ave Jaydeep LLC Citgo Jatin Desai 1315 Butler Ave Royal Palm LLC Corey Jones 909 Butler Ave T.S. Chu Mola C. Jung 7 Tybrisa St Tybee Market IGA Inc. Michael J. Hosti 1111 Butler Ave Tybee Tiki Inc. Patrick Mathews 2101 U S Hwy 80 E XYZ Liquors Terese Jung 302 First St Submitted by: Sharon S. Shaver Phone / Email: 912 472-5072 / sshaver@cityoftybee.org Date given to Clerk of Council: December 1, 2022 P.O. Box 2749 – 403 Butler Avenue, Tybee Island, Georgia 31328-2749 www.cityoftybee.org - Page 153 -Item #18. File Attachments for Item: 19. Agenda Request: 2023 Entertainment License Renewals - Page 154 -Item #19. - Page 155 -Item #19. - Page 156 -Item #19. - Page 157 -Item #19. - Page 158 -Item #19. - Page 159 -Item #19. - Page 160 -Item #19. - Page 161 -Item #19. - Page 162 -Item #19. - Page 163 -Item #19. - Page 164 -Item #19. - Page 165 -Item #19. - Page 166 -Item #19. - Page 167 -Item #19. - Page 168 -Item #19. - Page 169 -Item #19. - Page 170 -Item #19. - Page 171 -Item #19. - Page 172 -Item #19. - Page 173 -Item #19. - Page 174 -Item #19. - Page 175 -Item #19. - Page 176 -Item #19. - Page 177 -Item #19. - Page 178 -Item #19. - Page 179 -Item #19. - Page 180 -Item #19. - Page 181 -Item #19. - Page 182 -Item #19. - Page 183 -Item #19. - Page 184 -Item #19. - Page 185 -Item #19. - Page 186 -Item #19. - Page 187 -Item #19. File Attachments for Item: 20. Agenda Request: Zunzi's Operations LLC dba Zunzibar Alcohol License Request: Liquor/Beer/Wine/Sunday Sales-consumption on premises only - Page 188 -Item #20. - Page 189 -Item #20. - Page 190 -Item #20. - Page 191 -Item #20. - Page 192 -Item #20. File Attachments for Item: 21. HMGP Grant Administration Contract Extension - Page 193 -Item #21. AGENDA ITEM CITY COUNCIL MEETING: November 10 ATTACHMENTS The close out of the first HMGP grant has taken a bit longer than anticipated. We need to extend the contract so we can close the grant. No additional expenses. Approve contract extension Tybee Island Contract Modification #2 10.31.22 Frank Signed.pdf - Page 194 -Item #21. - Page 195 -Item #21. File Attachments for Item: 22. Jennifer Ozer, Public Defender - Page 196 -Item #22. - Page 197 -Item #22. - Page 198 -Item #22. - Page 199 -Item #22. - Page 200 -Item #22. File Attachments for Item: 23. Arnett Muldrow Contract Agreement - Page 201 -Item #23. - Page 202 -Item #23. Attachment A Project Understanding Projects must contribute to the quality of life for the people who use them and are affected by them. They should beregenerative, seeking to repair damage to the community fabric where it exists and lifting up the lives of those who are influenced by this fabric. The design of the built environment should foster connections and interaction among families, groups, Citys, cities and nations. The City of Tybee Island’s commercial districts, its corridors, its connection to the streets, and pedestrian networks, and its connections to the water should foster a stronger community; aesthetically, socially, and economically. Projects of lasting value achieve the highest level of planning approaching to coordinate design, traffic, parking, public spaces, pedestrians, and the experience economy. We know how to design Downtown Districts and Commercial Corridors that will reinforce the unique character of Tybee Island acknowledging that increased visitors, coastal locations, and the interface of full -time residents and visitors are of utmost conce rn. We are well versed in the "tools of the trade" with funding, incentives, and implementation strategies specific to Georgia. The streetscapes throughout the City should be more than a ribbon of pavement to maintain, they can emerge again as the heart and soul of the City, linking residents and visitors alike to parks, retail centers, Downtown, schools, and the remarkable natural environment . Our team understands these connections may expand past the core Downtown, as Tybee Island already has commercial nodes throughout the island . We understand that deploying cohesive consistent branded wayfinding and communication strategies is key for the user experience where thousands of visitors come to the community in season . Our Design Team sees tremendous opportunity to enhance the current conditions. We will bring our wealth of expertise to ultimately enhance the user experience, improve streetscape treatments for safety, and draw interest to the commercial districts. - Page 203 -Item #23. Project Scope Task One: Information Gathering and Background Review We will work closely with the Tybee Island to gather all relevant material related to the communities including but not limited to the following: City histories; prior plans; current initiatives; regulations; promotional publications that involve the communities; attractions and event information including annual festivals; economic development and tourism publications; website and social media information; and an y other related information. Task Two: Reconnaissance and Steering Committee Kick Off The project team will travel to Tybee Island for a meeting with a steering committee established by the Tybee Island Main Street Program in conjunction with the City of Tybee Island. The steering committee will guide us through the process and serve as a sounding board and organizing entity for the Master Pla n Process. Task Three: Community Master Plan Work Session The Community Master Plan process is designed to immerse the project team in the community in a rapid way to produce a conceptual plan, wayfinding concepts, street furniture and lighting improvements, parking and circulation, and public realm improvements for the commercial districts of T ybee Island. We have conducted these resource visits in many communities that have gone on to implement the plans in creative ways. The resource visit also affords us the opportunity to gather qualitative information from the public about the community that augments the market study conducted in Task Three. The resource visit will involve an intensive three-day process, as described below. DAY ONE AND DAY TWO: Stakeholder Engagement and Tour The first day will concentrate on a series of roundtable and individual meetings with key groups in the community. These will likely include: City officials; Business representatives; County Parks and other representatives ; Visit Tybee; Key destination, attraction, and quality -of-life representatives; Property owners and neighborhood residents; Other stakeholders as selected by the Client; and - Page 204 -Item #23. A facilitated public input session The input sessions will be facilitated group sessions that will concentrate on the future of the community as well as the physical image of the commercial districts of Tybee Island individually and collectively. We will work closely with the Main Street and the City to determine how to organize the sessions for broad based input and are used to working in dual- community initiatives. We will also conduct a detailed tour and reconnaissance of the City. Day Two, Afternoon: Progress Report By the end of the second day, we will have worked with the public and community stakeholders to develop some preliminary concepts that will explore the following: Streetscape improvements after review of GDOT plans for US80 with a focus on pedestrian and bicycle enhancements. Parking and circulation strategie Up to three detailed small area plans (such as the Park of Seven Flags and Memorial Park) that illustrate public and private improvement opportunities. Art and creative place making Wayfinding mapping and preliminary design concepts. This day will focus on exploring these concepts into more refined plans as well as production of wayfinding design concepts and brand extension that may manifest itself in the public realm. Tybee Island has already implemented quality signage at key locations in the community that may serve as inspiration for these improvements.. At the middle of the second-day we will have a small roundtable meeting with the steering committee to review the progress on the plan’s development. Day Two Evening and Day Three: Continued Refinement During the course of the workshop, we will focus not only on developing the plans which will include conceptual diagrams, illustrative plans, before and after photo renderings of key sites, corridors, trails, and development opportunities; we will also develop the wayfinding concepts that will include MUTCD compliant vehicular signage, pedestrian signs, kiosks, and other information that can be deployed in the improvements. Day Three, Midday-Afternoon: Presentation The Project Team will present all of the concepts in an exciting “plan reveal” presentation to the client at the end of the resource team visit on the third day (these meetings can be as open ended as you desire, we prefer to invite anyone to attend as the stakeholders get to value seeing their input put into concepts within days of their initial input). We believe that this presentation is a critical element in the process because while we will develop the plan, it will belong to the communities. The presentation will provide Main Street and the City with a solid direction for the plan and we will garner feedback for further refinement to come after the workshop. - Page 205 -Item #23. Task Four: Plan Refinment and Implementation Strategy The Project Team will refine these plans based on feedback, add alternatives if necessary, and embark on the implementation strategy that will identify the short, medium, and long -term recommendations that would populate the implementation strategy board. The Strategy Board is a one-page implementation matrix that indicates thematic recommendations, goals, first, next and long-term steps, and responsible parties. The strategy board condenses the entire plan to one easy -to-use sheet that will prioritize the tools and ta ctics for implementation. The strategy board will also provide an accountability matrix for implementation partners. This is of critical importance as the City of Tybee Island and Main Street will be working with partners at the County Level. Task Five: Implementation Workshop The Project Team will return to Tybee Island to present these plans to the steering committee and other stakeholders as desired. The implementation workshop is designed to vet the recommendations with timing, funding sources while coordinating responsible parties. Final Report Summary Poster and Annotated Presentation Within six weeks of the final “sign off” during the visit in Task 5, The Project Team will deliver the final product for the plan. This will include a detailed sum mary poster of all recommendations and an annotated presentation that will allow the partners to share the findings in a clear and concise format. The summary poster will serve as the executive document for a more detailed plan document. DELIVERABLES Streetscape improvement recommendations in accordance with designs underway by GDOT and for Tybr isa Street. Enhanced pedestrian and bike connection strategies. Park and public space designs. Parking strategies and improvement recommendations. Before and af ter photo simulations illustrating the improvements. Conceptual connectivity plans between commercial districts. Wayfinding Design Concepts Wayfinding routing strategies. Wayfinding implementation strategies Potential identity system for key districts and amenities as needed. Master Plan Presentation and Final Report PLAN STAFFING - Page 206 -Item #23. Tripp Muldrow of Arnett Muldrow and Associates will serve as the plan contact for the effort. He will be closely coordinating with Blake Sanders of Studio Main who will serve as design director for the planning effort . Shawn Terpack of Arnett Muldrow will work with the team on the wayfinding strategies and any branded concepts that may be required. Each staff member on this effort is a senior employee with their respective fi rms and will work on the project from start to finish. SCHEDULE AND FEES In total, the process will take 12 to 16 weeks including refinement and follow-up. The lump sum fee for the plan and all deliverables would be $36,000 plus expenses billed at cost for three trips to Tybee Island (expected not to exceed $3,500). The project team will rely on the client to coordinate all meetings, provide up to date base mapping files for the communities, and assemble the project steering committee. - Page 207 -Item #23. - Page 208 -Item #23. 572.572.000.Forms - Contract Addendum CONTRACT ADDENDUM FOR CITY OF TYBEE ISLAND AND ARNETT MULDROW & ASSOCIATES, LTD. Notwithstanding any other provision of the agreement and/or any other addendum to the agreement, the parties agree that the provisions of the contract attached hereto are modified, cancelled or removed to the extent inconsistent with the provisions of this addendum: 1. In all instances the provisions of O.C.G.A. 36-60-13 shall control such that any obligation on the part of the City shall cease without condition in the absence of renewal at the end of the fiscal year or calendar year as applicable. 2. The contract is limited to a twelve-month term subject to automatic renewals. 3. There is no obligation on the part of the City to indemnify any other party, including any other contracted party, as such provisions are not valid under Georgia law. 4. The provisions and performances under this agreement and addendum shall be governed by the laws of the State of Georgia and any applicable federal law. Any and all disputes which might arise under the terms of the agreement, the addendum or the transaction between the parties shall be resolved in the states and federal courts located within Chatham County in the State of Georgia, including, but not limited to, the US District Court for the Southern District of Georgia, Savannah Division. 5. The City of Tybee Island does not waive the right to trial by jury on any dispute. 6. The City does not authorize the use of its name or logo in any contracting party’s marketing or promotional activities in the absence of a specific authorization following the contracting party’s making such promotional or marketing activities known and available to the City. The City shall have 10 days following the receipt of such information or material within which to approve or disapprove the use of its name or logo and the failure to the City to respond that such promotional or marketing is permissible, it shall be deemed a rejection and the use shall not be permitted. 7. For any insurance requirement imposed upon the City, the City may satisfy its obligations by having coverage with the Georgia Interlocal Risk Management Program. 8. The undersigned, Contractor and/or Sub-Contractor, acknowledges notice by the City of Tybee Island that work is frequently done pursuant to contractual arrangements where permitting by state or federal authorities is required in light of environmentally sensitive areas, including but not limited to, beaches, sand dunes, marsh and wetland areas, among others, and that permits are usually required for work performed in such areas. It is the Contractor and/or Sub-Contractor’s responsibility to ensure it has secured copies of any permits issued for work in environmentally sensitive areas and that it will comply with all permitting requirements in connection with the performance of its responsibilities under - Page 209 -Item #23. 572.572.000.Forms - Contract Addendum 4378939.1 any agreement with the City of Tybee Island or any entity working on behalf of the City of Tybee Island and will hold the City of Tybee Island harmless for any claims, fines, demands or assertions, including attorney's fees, for alleged non-compliance with the terms of any permit issued by a federal or state agency in connection with the work to be performed. The Contractor and/or Sub-Contractor is responsible for making inquiry as to the existence of any such permits and to take all appropriate action in connection therewith. VENDOR By:_______ _________________________ Tripp Muldrow Principal, Arnett Muldrow & Associates, Ltd. November 7, 2022 CITY OF TYBEE ISLAND, GEORGIA By:___________________________________ _____________ Date Attest:________________________________ - Page 210 -Item #23. - 1 - AGREEMENT FOR PLANNING SERVICES THIS AGREEMENT is entered into between the City of Tybee Island (Client) with Arnett Muldrow & Associates Ltd. (Planner), for the following reasons: 1. The Client intends to conduct a place Downtown and Community Master Plan for Tybee Island. 2. The Client requires certain planning, economic development, marketing and urban planning services in connection with the Project; and, 3. The Planner is prepared to provide the Services. In consideration of the promises contained in this Agreement, the Client and the Planner agree as follows: ARTICLE 1 - EFFECTIVE DATE The effective date of this Agreement shall be ___________________. ARTICLE 2 - GOVERNING LAW This Agreement shall be governed by the laws of the State of Georgia. ARTICLE 3 - SCOPE OF SERVICES The Planner shall provide the services described in Attachment A, Scope of Work included herewith and made part of this agreement. ARTICLE 4 - SCHEDULE The Planner shall exercise its reasonable efforts to perform the Services according to the Schedule set forth in Attachment A, Scope of Services. ARTICLE 5 - COMPENSATION The Client shall pay The Planner in accordance with Attachment A, Scope of Services. Invoices shall be due and payable upon receipt. The Client shall give prompt written notice of any disputed amount and shall pay the remaining amount. Invoice amounts not paid within 30 days after receipt shall accrue interest at the rate of 1.5% per month (or the maximum rate permitted by law, if less), with payments applied first to accrued interest and then to unpaid principal. ARTICLE 6 – CLIENT’S RESPONSIBILITIES The Client shall be responsible for all matters described as Client responsibilities in Attachment A, Scope of Services. ARTICLE 7 - STANDARD OF CARE The Planner shall exercise the same degree of care, skill, and diligence in the performance of the Services as is ordinarily possessed and exercised by a member of the Planner’s profession, currently practicing, under similar circumstances. No other warranty, express or implied, is included in this Agreement or in any drawing, specification, report, opinion, or other instrument of service, in any form or media, produced in connection with the Services. ARTICLE 8 - INDEMNIFICATION AND LIABILITY General. Having considered the potential liabilities that may exist during the performance of the Services, the relative benefits and risks of the Project, and the Planner's fee for the Services, and in consideration of the promises contained in this Agreement, The Client and The Planner agree to allocate and limit such liabilities in accordance with this Article to the Contract Amount. Consequential Damages. To the fullest extent permitted by law, The Planner shall not be liable to the Client for any consequential damages resulting in any way from the performance of the Services. Survival. The terms and conditions of this Article shall survive completion of the Services, or any termination of this Agreement. - Page 211 -Item #23. - 2 - ARTICLE 9 - INSURANCE During the performance of the Services under this Agreement, The Planner shall maintain the following insurance: (a) General Liability Insurance, with a combined single limit of $1,000,000 per occurrence and $2,000,000 aggregate. (b) Professional Liability Insurance, with a limit of $1,000,000 annual aggregate. The Planner shall, upon written request, furnish the Client certificates of insurance which shall include a provision that such insurance shall not be canceled without at least thirty days' written notice to the Client. The Planner and the Client waive all rights against each other and their directors, officers, partners, commissioners, officials, agents, and employees for damages covered by property insurance during and after the completion of the Services. ARTICLE 10 - LIMITATIONS OF RESPONSIBILITY The Planner shall not be responsible for the failure of any contractor, subcontractor, vendor, or other Project participant, not under contract to The Planner, to fulfill contractual responsibilities to the Client or to comply with federal, state, or local laws, regulations, and codes. ARTICLE 11 - OWNERSHIP OF DOCUMENTS AND INTELLECTUAL PROPERTY Except as otherwise provided herein, The documents, drawings, and specifications prepared by the Planner and furnished to the Client as part of the Services shall become the property of the Client; provided, however, that the Planner shall have the unrestricted right to their use in marketing material with the understanding that no endorsement on the part of the Client is implied in such use. The Planner shall retain its copyright and ownership rights in its databases, computer software, and other proprietary property. Intellectual property developed, utilized, or modified in the performance of the Services shall remain the property of the Planner with the exception of any branding or marketing materials. The Planner shall grant to the Client all intellectual rights to the branding and marketing materials developed during the project. ARTICLE 12 - TERMINATION AND SUSPENSION This Agreement may be terminated by either party upon written notice in the event of substantial failure by the other party to perform in accordance with the terms of this Agreement; provided, however, the nonperforming party shall have 14 calendar days from the receipt of the termination notice to cure or to submit a plan for cure acceptable to the other party. The Client may terminate or suspend performance of this Agreement for the Client’s convenience upon written notice to the Planner. The Planner shall terminate or suspend performance of the Services on a schedule acceptable to the Client, and the Client shall pay the Planner for all the Services that have been performed in accordance with this Agreement as of the date of termination or suspension. Upon restart of suspended Services, an equitable adjustment shall be made to the Planner's compensation and the Project schedule. ARTICLE 14 - DELAY IN PERFORMANCE Neither the Client nor The Planner shall be considered in default of this Agreement for delays in performance caused by circumstances beyond the reasonable control of the nonperforming party. For purposes of this Agreement, such circumstances include, but are not limited to, abnormal weather conditions; floods; earthquakes; fire; epidemics; war, riots, and other civil disturbances; strikes, lockouts, work slowdowns, and other labor disturbances; sabotage; judicial restraint; and delay in or inability to procure permits, licenses, or authorizations from any local, state, or federal agency for any of the supplies, materials, accesses, or services required to be provided by either the Client or the Planner under this Agreement. The Planner shall be granted a reasonable extension of time for any delay in its performance caused by any such - Page 212 -Item #23. - 3 - circumstances. Should such circumstances occur, the nonperforming party shall, within a reasonable time of being prevented from performing, give written notice to the other party describing the circumstances preventing continued performance and the efforts being made to resume performance of this Agreement. ARTICLE 15 - RELATIONSHIP OF PARTIES The Planner and the Client hereby agree that their relationship is that of independent contractors, and nothing in this Agreement shall create nor be deemed to create a joint venture, partnership, principal/agent, employer/employee, or any other form of relationship other than that of independent contractors. ARTICLE 16 - NOTICES Any notice required by this Agreement shall be made in writing to the address specified below: The Planner: Arnett Muldrow & Associates, Ltd. Post Office Box 4151 Greenville, SC 29608 864.233.0950 tripp@arnettmuldrow.com The Client: City of Tybee Island P.O. Box 2749 403 Butler Avenue Tybee Island, GA 31328 912-786-4573 cassidi.kendrick@cityoftybee.gov Nothing contained in this Article shall be construed to restrict the transmission of routine communications between representatives of the Client and the Planner. ARTICLE 17 - DISPUTES In the event of a dispute between the Client and The Planner arising out of or related to this Agreement, the aggrieved party shall notify the other party of the dispute within a reasonable time after such dispute arises. If the parties cannot thereafter resolve the dispute, each party shall nominate a senior officer of its management to meet to resolve the dispute by direct negotiation or mediation. Should such negotiation or mediation fail to resolve the dispute, either party may pursue resolution in accordance with the addendum attached. During the pendency of any dispute, work stop would occur until all disputes were resolved. ARTICLE 18 - WAIVER A waiver by either the Client or the Planner of any breach of this Agreement shall be in writing. Such a waiver shall not affect the waiving party's rights with respect to any other or further breach. ARTICLE 19 - SEVERABILITY The invalidity, illegality, or unenforceability of any provision of this Agreement or the occurrence of any event rendering any portion or provision of this Agreement void shall in no way affect the validity or enforceability of any other portion or provision of this Agreement. Any void provision shall be deemed severed from this Agreement, and the balance of this Agreement shall be construed and enforced as if it did not contain the particular portion or provision held to be void. The parties further agree to amend this Agreement to replace any stricken provision with a valid provision that comes as close as possible to the intent of the stricken provision. The provisions of this Article shall not prevent this entire Agreement from being void should a provision which is of the essence of this Agreement be determined void. ARTICLE 20 - INTEGRATION This Agreement, including Attachment A incorporated by this reference, represents the entire and integrated agreement between the Client and The Planner. It supersedes all prior and contemporaneous communications, representations, and agreements, whether oral or written, relating to the subject matter of this Agreement. - Page 213 -Item #23. - 4 - ARTICLE 21 - SUCCESSORS AND ASSIGNS To the extent permitted by law, the Clieont and the Planner each binds itself and its successors, executors, administrators, permitted assigns, legal representatives and, in the case of a partnership, its partners, to the other party to this Agreement and to the successors, permitted assigns, legal representatives, and partners of such other party in respect to all provisions of this Agreement. ARTICLE 22 - ASSIGNMENT Neither the Client nor the Planner shall assign any rights or duties under this Agreement without the prior written consent of the other party, which consent shall not be unreasonably withheld; provided, however, The Planner may assign its rights to payment without the Client’s consent. Unless otherwise stated in the written consent to an assignment, no assignment will release or discharge the assignor from any obligation under this Agreement. Nothing contained in this Article shall prevent the Planner from engaging independent consultants, associates, and subcontractors to assist in the performance of the services. ARTICLE 23 - NO THIRD PARTY RIGHTS The Services provided for in this Agreement are for the sole use and benefit of the Client and the Planner. Nothing in this Agreement shall be construed to give any rights or benefits to anyone other than the Client and the Planner. IN WITNESS WHEREOF, the Client and the Planner have executed this Agreement. THE CITY OF TYBEE ISLAND ARNETT MULDROW & ASSOCIATES, LTD. By_______________________ Title:_____________________ Tripp Muldrow, President Date: ____________________ Date: November 7, 2022 - Page 214 -Item #23. File Attachments for Item: 24. Motorola Solutions, Inc. Communications System Lease-Purchase Agreement, $1,485,907. - Page 215 -Item #24. Motorola Solutions, Inc. Date:November 30, 2022 Financing proposal for: City of Tybee Island Communications System Financing Proposal Motorola Solutions Credit Company LLC is pleased to submit the following proposal for the financing of your Motorola Communications P-25 solution in accordance with the terms and conditions outlined below: Transaction Type:Municipal Lease-Purchase Agreement Lessor:Motorola Solutions, Inc. (or its Assignee) Lessee: City of Tybee Island Amount:$1,485,907.00 Down Payment:$0.00 Balance to Finance:$1,485,907.00 Equipment:As per the Motorola equipment proposal. Title:Title to the equipment will vest with the Lessee. Insurance:Lessee will be responsible to insure the equipment as outlined in the lease contract. Taxes:Personal property, sales, leasing, use, stamp, or other taxes are for the account of the Lessee. Option One Option Two Lease Term:Three Years Five Years Payment Frequency:Annual Annual Payment Structure:Arrears Arrears Lease Rate:5.02% 4.65% Lease Factor:0.367344 0.228752 Lease Payment:$545,838.79 $339,903.70 Payment Commencement:First payment due one year after contract execution. Expiration:This interest rate methodology is valid for all leases commenced by 3/12/2021 Indexing arrangement – Non-bank qualified structure 3, 5 and 7 year terms The Lease Payments shall be calculated using a rate of interest (“Lease Rate”) that is initially indexed to the three (3), five (5) or seven year (7) average life SOFR Rate (the “Index Rate”) . The average life SOFR Rate corresponds to the respective lease term. On the Commitment Date, the final Lease Rate will be calculated by taking the Index Rate for that date from the SOFR Report, adding a spread of 2.24% and multiplying the sum of those two numbers by .7835 to calculate the Lease Rate for the 3 year term. The rate for the 5 year term will be calculated by taking the Index Rate for that date from the SOFR Report, plus a spread of 2.20% and multiplying the sum of those two numbers by .7835. The rate for the 7 year term will be calculated by taking the Index Rate for that date from the SOFR Report, plus a spread of 2.10% and multiplying the sum of those two - Page 216 -Item #24. Three year average life: 4.49% Five year average life: 4.10% Seven year average life: 3.82% Qualifications:Receipt of a properly executed documentation package. Lessee qualifies as a political subdivision or agency of the State as defined in the Internal Revenue Code of 1986. The interest portion of the Lease Payments shall be excludable from the Lessor's gross income pursuant to Section 103 of the Internal Revenue Code. Receipt of a copy of the last years audited financial statements and current year's budget from the Lessee. This proposal should not be construed as a commitment to finance. It is subject to final Motorola credit committee approval. This quote is based on the general level of interest rates, primarily U.S. Treasury Bills of like term maturity. Any movement in those rates in excess of 10 basis points will result in the revision of this quote. Documentation:Municipal Equipment Lease Purchase Agreement Opinion of Counsel Schedule A / Equipment List Schedule B / Amortization Schedule 8038G UCC-1 Certificate of Incumbency Statement of Essential Use/Source of Funds Evidence of Insurance or Statement of Self Insurance Resolution from governing body authorizing the execution of the Lease Please feel free to contact me if there are any questions or if an alternate structuring is required. Regards, Bill Stancik Motorola Customer Financing 847-538-4531 that date from the SOFR Report, plus a spread of 2.10% and multiplying the sum of those two numbers by .7835. The rates are then fixed for the full term of the Lease. The following SOFR average life Index Rates were in place at the approximate time this quote was issued: - Page 217 -Item #24. The design, technical, pricing, and other information (“Information”) furnished with this submission is proprietary and/or trade secret information of Motorola Solutions, Inc. (“Motorola Solutions”) and is submitted with the restriction that it is to be used for evaluation purposes only. To the fullest extent allowed by applicable law, the Information is not to be disclosed publicly or in any manner to anyone other than those required to evaluate the Information without the express written permission of Motorola Solutions. MOTOROLA, MOTO, MOTOROLA SOLUTIONS, and the Stylized M Logo are trademarks or registered trademarks of Motorola Trademark Holdings, LLC and are used under license. All other trademarks are the property of their respective owners. © 2022 Motorola Solutions, Inc. All rights reserved. CITY OF TYBEE ISLAND DISPATCH & VESTA 911 CALL HANDLING NOVEMBER 30, 2022 - Page 218 -Item #24. City of Tybee Island November 30, 2022 Dispatch & VESTA 911 Call Handling Use or disclosure of this proposal is subject to the restrictions on the cover page. Motorola Solutions Confidential Restricted Table of Contents i TABLE OF CONTENTS Section 1 Dispatch-New Console Positions ....................................................................................................... 1-1 1.1 System Description ............................................................................................................ 1-1 1.1.1 CommandCentral AXS Dispatch Console Solution ........................................................ 1-1 1.1.1.1 Overview.................................................................................................................1-1 1.1.1.2 Next Generation Dispatch Experience ...................................................................1-3 1.1.1.3 Simplified Updates ..................................................................................................1-4 1.1.1.4 Securing CommandCentral AXS ............................................................................1-4 1.1.1.5 Reliability/Availability ..............................................................................................1-5 1.1.2 Tybee Island Proposed Configuration ............................................................................ 1-5 1.1.2.1 Number of Dispatch Position Clients and Locations ...............................................1-5 1.1.2.2 Dispatch Position Client Hardware .........................................................................1-5 1.1.2.3 CommandCentral AXS Cluster Specifications ........................................................1-5 1.1.2.4 Number of Clusters and Locations .........................................................................1-6 1.1.2.5 Locations of Conventional Interfaces .....................................................................1-6 1.1.2.6 Number of Aux I/O Servers and Locations .............................................................1-6 1.1.2.7 Number of Logging Solutions and Locations ..........................................................1-6 1.1.2.8 Dispatch Facilities ...................................................................................................1-7 1.1.2.9 Network Connectivity ..............................................................................................1-7 1.1.2.10 Subscription Agreement ........................................................................................1-7 1.1.2.11 Control Stations .....................................................................................................1-7 1.1.2.12 APX 1500 Enhanced Mobile Radio Solution .........................................................1-8 1.1.2.13 APX 6500 Enhanced Mobile Radio .......................................................................1-8 1.1.2.14 APX 8500 Mobile Radio ........................................................................................1-9 1.1.3 Avtec Scout General Solution Description ..................................................................... 1-9 1.1.3.1 Overview.................................................................................................................1-9 1.1.3.2 Scout Console Models..........................................................................................1-11 1.1.3.3 Scout User Interface .............................................................................................1-11 1.1.3.4 Console Capabilities .............................................................................................1-12 1.1.3.5 Scout Enterprise Console Operator Position ........................................................1-13 1.1.3.6 System Integration................................................................................................1-13 1.1.3.7 Scout Console Management ................................................................................1-14 1.2 Statement of Work ........................................................................................................... 1-16 1.3 Onsite Infrastructure response with local dispatch ........................................................... 1-17 1.4 Description of Services .................................................................................................... 1-17 1.5 Inclusions ......................................................................................................................... 1-18 1.6 Motorola Solutions Servicer Responsibilities ................................................................... 1-18 1.7 Customer Responsibilities ................................................................................................ 1-18 1.8 Equipment List ................................................................................................................. 1-19 - Page 219 -Item #24. City of Tybee Island November 30, 2022 Dispatch & VESTA 911 Call Handling Use or disclosure of this proposal is subject to the restrictions on the cover page. Motorola Solutions Confidential Restricted Table of Contents ii Section 2 VESTA ................................................................................................................................................ 21 Introduction ......................................................................................................................................... 21 1.1 Key System Capabilities and Advantages........................................................................... 22 1.2 Enhancements VESTA 9-1-1 Brings to the PSAP .............................................................. 23 Section 2 Solution Description .............................................................................................................................. 1 2.1 VESTA 9-1-1 Call Handling ................................................................................................... 1 2.2 Summary of Offer .................................................................................................................. 2 Section 3 Product Description .............................................................................................................................. 1 3.1 VESTA® 9-1-1 ....................................................................................................................... 1 3.1.1 Servers .............................................................................................................................. 2 3.1.2 Gateways .......................................................................................................................... 3 3.1.3 Remote CAD Port Servers ................................................................................................ 4 3.1.4 Networking ........................................................................................................................ 4 3.1.5 Printing .............................................................................................................................. 5 3.1.6 Workstations ...................................................................................................................... 5 3.1.7 VESTA 9-1-1 Call Taking Position .................................................................................... 5 3.1.8 VESTA SMS ...................................................................................................................... 6 3.1.9 Enhanced Data Window .................................................................................................... 6 3.2 Data Management ................................................................................................................. 7 3.2.1 VESTA Analytics Lite ........................................................................................................ 7 3.2.2 VESTA Analytics Front End .............................................................................................. 8 3.3 CommandCentral Aware for 9-1-1 ........................................................................................ 9 3.3.1 CommandCentral Aware for 9-1-1 Features ..................................................................... 9 3.3.2 CommandCentral Aware for 9-1-1 Integrations ............................................................... 10 3.3.3 Compliance ..................................................................................................................... 11 Section 4 Optional Features ................................................................................................................................. 1 4.1 Optional VESTA CommandPOST ......................................................................................... 1 4.2 Optional CommandCentral Cloud-Based Services ............................................................... 2 4.2.1 Citizen Input (Optional) ...................................................................................................... 2 4.2.2 Smart Transcription (Optional) .......................................................................................... 3 4.3 Optional Cybersecurity Services for VESTA 9-1-1 ................................................................ 4 4.3.1 Managed Detection and Response ................................................................................... 5 4.3.1.1 ActiveEye Security Management ............................................................................... 5 4.3.1.2 Network and Security Operations Center .................................................................. 6 Section 5 Warranty Services ................................................................................................................................ 1 - Page 220 -Item #24. City of Tybee Island November 30, 2022 Dispatch & VESTA 911 Call Handling Use or disclosure of this proposal is subject to the restrictions on the cover page. Motorola Solutions Confidential Restricted Table of Contents iii Section 6 Statement of Work VESTA 9-1-1 .......................................................................................................... 1 6.1 Implementation Methodology ................................................................................................ 1 6.2 Phase I - Planning ................................................................................................................. 1 6.2.1 Project Kick-off Meeting .................................................................................................... 2 6.2.2 Project Workflow and Design Review Meeting .................................................................. 2 6.2.3 Project Plan Approval ........................................................................................................ 3 6.3 Phase II – Installation and Testing ........................................................................................ 4 6.3.1 Solution Staging ................................................................................................................ 4 6.3.2 Site Installation .................................................................................................................. 5 6.3.3 Testing ............................................................................................................................... 5 6.3.4 Lockdown .......................................................................................................................... 6 6.3.5 Customer Responsibilities During Installation ................................................................... 6 6.4 Phase III – Cutover ............................................................................................................... 7 6.4.1 Motorola Solutions Responsibilities During Cutover ......................................................... 8 6.4.2 Customer Responsibilities During Cutover ........................................................................ 8 6.5 Phase IV – Project Closure ................................................................................................... 8 6.5.1 Site Installation and Verification Package ......................................................................... 9 Section 7 CommandCentral Aware for 9-1-1 Statement of Work ......................................................................... 1 1. Overview ................................................................................................................................... 1 7.1 Award and Project Initiation .................................................................................................. 1 7.2 Completion and Acceptance Criteria ..................................................................................... 1 7.3 Project Deployment ............................................................................................................... 2 7.3.1 Project Planning Session .................................................................................................. 2 7.3.2 Hardware Procurement and Shipment .............................................................................. 3 7.3.3 Hardware, Software and Firewall Installation and Configuration ....................................... 3 7.4 CommandCentral Aware for 9-1-1 Client .............................................................................. 3 7.5 CommandCentral Aware for 9-1-1 Enablement .................................................................... 4 7.6 CommandCentral Aware for 9-1-1 Integration ...................................................................... 4 7.7 CommandCentral Aware for 9-1-1 Training .......................................................................... 5 7.8 Transition to Support and Customer Success ....................................................................... 5 Section 8 Optional Statement of Work – Citizen Input and Smart Transcription .................................................. 1 8.1 Contract ................................................................................................................................. 1 8.1.1 Contract Award .................................................................................................................. 1 8.1.2 Contract Administration ..................................................................................................... 1 8.1.3 Project Kickoff ................................................................................................................... 2 8.2 Order Processing .................................................................................................................. 2 8.2.1 Process Equipment List ..................................................................................................... 2 8.3 Manufacturing and Staging ................................................................................................... 3 - Page 221 -Item #24. City of Tybee Island November 30, 2022 Dispatch & VESTA 911 Call Handling Use or disclosure of this proposal is subject to the restrictions on the cover page. Motorola Solutions Confidential Restricted Table of Contents iv 8.3.1 Manufacture Motorola Solutions Equipment ..................................................................... 3 8.3.2 Staging .............................................................................................................................. 3 8.4 System Installation ................................................................................................................ 3 8.4.1 Install Call Handling Equipment ........................................................................................ 3 8.4.2 Fixed Call Handling Equipment Installation Complete ...................................................... 4 8.5 Finalize .................................................................................................................................. 4 8.5.1 Resolve Punch List ............................................................................................................ 4 8.6 Project Administration ........................................................................................................... 4 8.6.1 Project Status Meetings .................................................................................................... 4 8.6.2 Change Order Process ...................................................................................................... 5 Section 9 Optional Statement of Work – Cybersecurity for VESTA 9-1-1 ............................................................ 1 9.1 VESTA Managed Detection and Response .......................................................................... 1 9.2 Scope Limitations & Clarifications ......................................................................................... 3 Section 10 Equipment List ...................................................................................................................................... 1 10.1 Tybee Island PSAP ............................................................................................................... 1 Section 11 Optional Feature Details .................................................................................................................... 2-1 11.1 VESTA® CommandPost .................................................................................................... 2-1 11.2 CommandCentral Cloud Base Services Citizen Input and Smart Transcription ................ 2-2 11.3 Cybersecurity – Managed Detection and Response Services ........................................... 2-4 Section 3 Pricing Summary................................................................................................................................ 3-1 3.1 Dispatch ............................................................................................................................. 3-1 11.4 VESTA 9-1-1 Solution ........................................................................................................ 3-1 11.5 Payment Terms .................................................................................................................. 3-3 Section 4 Contractual Documentation ............................................................................................................... 4-1 Communications System and Services Agreement ....................................................................... 4-1 MOTOROLA SOFTWARE LICENSE AGREEMENT ................................................................... 4-17 4.1.1 Section 4 LIMITATIONS ON USE .......................................................................... 4-18 4.1.2 Section 10 CONFIDENTIALITY ............................................................................... 4-21 4.1.3 Section 13 GENERAL .............................................................................................. 4-21 Exhibit B ....................................................................................................................................... 4-22 Customer Name: ______________________________________________________ ............. 4-23 Section 5 - Page 222 -Item #24. City of Tybee Island November 30, 2022 Dispatch & VESTA 911 Call Handling Use or disclosure of this proposal is subject to the restrictions on the cover page. Motorola Solutions Confidential Restricted Table of Contents v November 30, 2022 City of Tybee Island 403 Butler Avenue Tybee Island, GA 31328 Dear Captain Hayes, Motorola Solutions, Inc. (Motorola Solutions) is pleased to have the opportunity to provide the City of Tybee Island with quality equipment, software, and services. The Motorola Solutions project team has taken great care to propose a solution to address your needs and provide exceptional value. Tybee Island has requested a proposal to enhance the reliability of their E9-1-1 Communications by adding the following features: Tybee Island PD - New CommandCentral AXS Dispatch Site o Three (3) AXS Dispatch Clients o Nine (9) APX Control Stations o One (1) Eventide Logging Recorder o One (1) 20KVA Backroom UPS Deployable Positions o Two (2) Avtec Scout Console o Three (3) APX Control Stations Vesta 9-1-1 Call Handling o Command Central Aware Map for 9-1-1 o VESTA® CommandPost o CommandCentral Cloud Base Services – Citizen Input and Smart Transcription o Cybersecurity – Managed Detection and Response Services This proposal consists of this cover letter and the accompanying proposal titled City of Tybee Island Dispatch & Vesta 9-1-1 Call Handling. This proposal shall remain valid for a period of 90 days from the date of this cover letter. Tybee Island may accept the proposal by delivering to Motorola a Purchase Order referencing this proposal and signing the Master Customer Agreement (MCA) contained below in this proposal. Alternatively, Motorola would be pleased to address any concerns you may have regarding the proposal. Our goal is to provide Tybee Island with the best Public Safety products and services available in the communications industry. We - Page 223 -Item #24. City of Tybee Island November 30, 2022 Dispatch & VESTA 911 Call Handling Use or disclosure of this proposal is subject to the restrictions on the cover page. Motorola Solutions Confidential Restricted Table of Contents vi thank you for the opportunity to present our proposed solution, and we look forward to strengthening our relationship by implementing this project. Questions or inquiries can be addressed to your Account Manager, Billy Smith, at (843) 816-0275. - Page 224 -Item #24. City of Tybee Island November 30, 2022 Dispatch & VESTA 911 Call Handling Use or disclosure of this proposal is subject to the restrictions on the cover page. Motorola Solutions Confidential Restricted Dispatch-New Console Positions 1-1 SECTION 1 DISPATCH-NEW CONSOLE POSITIONS 1.1 SYSTEM DESCRIPTION Motorola Solutions, Inc. (Motorola Solutions) is pleased to submit this proposal to replace Tybee Island’s (Tybee) existing Zetron consoles. The proposed solution consists of a single dispatch site expansion on the SEGARRN ASTRO system as well as a deployable dispatch solution. The new dispatch site will utilize the existing microwave backhaul to communicate with the SEAGARRN ASTRO core. The following is a summary of the components of this proposal: Tybee Island PD - New CommandCentral AXS Dispatch Site Three (3) AXS Dispatch Clients Nine (9) APX Control Stations One (1) Eventide Logging Recorder One (1) 20KVA Backroom UPS Deployable Positions Two (2) Avtec Scout Console Three (3) APX Control Stations 1.1.1 CommandCentral AXS Dispatch Console Solution 1.1.1.1 Overview Motorola Solutions’ CommandCentral AXS Dispatch Console reduces the barriers between systems in Tybee’s dispatch center, allowing access to all the mission-critical tools and applications dispatchers need in the moments that matter. CommandCentral AXS integrates the capabilities of other dispatch center technologies into a single, streamlined view. This makes operation more efficient in emergency situations. Resources are accessible with an intuitive, highly configurable browser-based GUI. Dispatchers will have an expansive feature set, a mission-critical IP network for transporting information and calls throughout the system, and robust integration capabilities with other dispatch center technologies. - Page 225 -Item #24. D M Dispatch & VESTA Motorola Solution C w T co se e A 911 Call Handlin ns Confidential R CommandCe ways: Next Gen dispatche suits them simple sc adapt and Pain-Free security u from syste disrupting focus of C schedules Purpose- with acce footswitch This solution ommand ce eamless com nables the C ng Restricted Figure 1-1 entral AXS im neration Dis ers the flexib m. Extensive calability mea d grow as ne e Enhancem updates via I em administ g console op CommandCe s. -built Dispa ssories, suc h, designed also reduce nter without mmunication CommandCe 1: One Screen mproves the spatch Expe bility to intera e customizat ans agencie eeds change ments — Sim nternet dow trators, user peration. 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This al herever they as workflows ng Panel UI Sn City of Novem sure of this propo restrictions on the New Console Po nd how they s for routing anel capabil ing calls into rmation (rad sponse. pages on tru s. on path betw ch other, suc urable alert the dispatch replaced wit ating piece o pecific needs more dispatc ns, allowing lso gives use y need. Thes change. napshot Tybee Island mber 30, 2022 osal is subject e cover page. ositions 1-3 interact audio to ities for o a io unked, ween two ch as tones on h th of audio s. h side-by- ers se - Page 227 -Item #24. City of Tybee Island November 30, 2022 Dispatch & VESTA 911 Call Handling Use or disclosure of this proposal is subject to the restrictions on the cover page. Motorola Solutions Confidential Restricted Dispatch-New Console Positions 1-4 1.1.1.3 Simplified Updates CommandCentral AXS gives Tybee’s personnel greater control of the software update process. Based on policies set by the system administrator, dispatchers can decide when updates will best fit in their workflow to minimize interruptions and ensure software is up-to- date when it is needed most. Users can access these update deployments through the Cloud Software Hub. With Internet connectivity, users can perform the following actions: Download the latest CommandCentral AXS software release into the cluster via the Cloud Software Hub. Manage software entitlement licenses via the Flexera Licensing website. Access product documentation through via the Motorola Learning Solutions website. 1.1.1.4 Securing CommandCentral AXS Robust authentication mechanisms are employed by CommandCentral AXS, meeting the industry standard requirements of OpenID Connect for authenticating users and ensuring only properly authorized personnel can access dispatch functionality, administration, and service tools. Role-based user accounts further control what tools are accessible by specific users. The CommandCentral AXS Dispatch Console is continually tested against the latest US Federal Government cybersecurity guidelines. Any findings from that testing are analyzed and appropriate mitigation measures are identified and incorporated into the console. These are then made available to fielded AXS Dispatch Console systems via the continuous delivery pipeline used to distribute the monthly software releases. Monthly software releases, a continuous delivery pipeline, and a simplified upgrade process enable cybersecurity issues with operating systems, server management/orchestration software, and console application software to be quickly mitigated. Secure Access to the Console To use the dispatch position, a dispatcher must enter a valid radio system user account name and password. The dispatch position validates that information with the radio system’s network manager and allows the dispatcher to access only the resources for which the user has access rights. The dispatch position must also have a valid certificate installed before it will be allowed to access the CommandCentral AXS cluster to prevent unauthorized devices from accessing the console. Secure Communications at the Console CommandCentral AXS enables encryption from the dispatcher to the ASTRO 25 network, so that Tybee’s communications will not be undermined by unencrypted transmissions. Each dispatcher is able to fully participate in secure communications while being confident that sensitive, vital information is not heard by unauthorized individuals. The dispatcher can choose whether to encrypt their transmissions on a particular trunked resource. Dispatchers can interface with agencies that have different encryption configurations without any manual intervention or delay. - Page 228 -Item #24. City of Tybee Island November 30, 2022 Dispatch & VESTA 911 Call Handling Use or disclosure of this proposal is subject to the restrictions on the cover page. Motorola Solutions Confidential Restricted Dispatch-New Console Positions 1-5 Over-the-Ethernet Keying (OTEK) Key management through OTEK provides the ability to manage the keys for a dispatch position using only a Key Management Facility (KMF). In OTEK, the management and distribution aspects of key management are all performed by the KMF. Distribution of the key management information is done across the radio system’s IP network from the KMF to each dispatch console. 1.1.1.5 Reliability/Availability The CommandCentral AXS solution delivers high availability and minimized user downtime in the event of failures. The AXS console continuously monitors software processes and hardware elements and in the event of failure will rapidly restart failed software processes or launch replacement services on the remaining healthy hardware elements. 1.1.2 Tybee Island Proposed Configuration 1.1.2.1 Number of Dispatch Position Clients and Locations The CommandCentral AXS dispatch position client consists of the CommandCentral Hub running on a Linux Operating System, while the GUI is displayed on the Chromium web browser. The proposed solution provides Tybee with the following dispatch position clients at the indicated locations: Number of Dispatch Position Clients Location Name Three (3) Dispatch Clients Tybee Island PD 1.1.2.2 Dispatch Position Client Hardware The CommandCentral AXS dispatch console solution can be enhanced through dispatch peripherals, such as speakers, microphone, headset jack, and footswitch. These peripherals are designed for 24/7 usage without degradation in performance or reliability. The CommandCentral AXS dispatch position features the following hardware elements: CommandCentral Hub. One (1) Monitor. Two (2) Speakers. One (1) Microphone. Two (2) Headsets. One (1) Footswitch. Further accessory specifications are available at Motorola Solutions’ website. 1.1.2.3 CommandCentral AXS Cluster Specifications The CommandCentral AXS servers are split into groups of three or more called clusters, and a single cluster supports up to 50 dispatch position clients. All call processing, audio processing, and console software for the dispatch position clients is handled in this cluster. The cluster distributes the dispatch position client connections across the servers to provide - Page 229 -Item #24. City of Tybee Island November 30, 2022 Dispatch & VESTA 911 Call Handling Use or disclosure of this proposal is subject to the restrictions on the cover page. Motorola Solutions Confidential Restricted Dispatch-New Console Positions 1-6 load balancing and resiliency, while anti-malware protects the cluster against cybersecurity threats. A configuration service for the console-specific aspects of an AXS console (such as number of speakers per dispatch client or user roles) is provided in the cluster. Configuration of radio system parameters is done in the radio system’s configuration manager and is automatically downloaded into the cluster. Each server contains six Ethernet ports, two USB ports, and a VGA port. A rack-mounted KVM (keyboard, video, mouse) switch with built-in display, keyboard, and touchpad is also available for use when installing and servicing servers. Server Management and Orchestration Software - Industry standard applications are used to manage the server cluster and provide high levels of availability and reliability for the processes therein. 1.1.2.4 Number of Clusters and Locations The proposed CommandCentral AXS solution for Tybee includes the following server clusters at the indicated locations. Number of Server Clusters # of Operator Positions Location Name Two (2) Server Clusters Supports up to ten (10) Operator Positions Tybee Island PD 1.1.2.5 Locations of Conventional Interfaces The proposed CommandCentral AXS solution for Tybee provides the following conventional channel interfaces at the indicated locations. Conventional Channel Interface Location Name Two (2) CCGW with Eight (8) Analog Interfaces each Tybee Island PD 1.1.2.6 Number of Aux I/O Servers and Locations The proposed console supports Global Auxiliary Inputs/Outputs (Aux I/Os) for remote status indications or remote control through dispatch positions. Global Aux I/Os are typically implemented by hardware that is independent of the dispatch positions in a system and may be accessible to multiple dispatch positions. Aux I/O Servers provide the Aux I/O feature for the consoles. The proposed CommandCentral AXS solution provides the following Aux I/O servers at the indicated locations. Number of Aux I/O Servers Location Name One (1) Aux I/O Server Tybee Island PD 1.1.2.7 Number of Logging Solutions and Locations The proposed CommandCentral AXS solution provides the following logging solutions at the indicated locations. - Page 230 -Item #24. City of Tybee Island November 30, 2022 Dispatch & VESTA 911 Call Handling Use or disclosure of this proposal is subject to the restrictions on the cover page. Motorola Solutions Confidential Restricted Dispatch-New Console Positions 1-7 Number of Logging Solutions Location Name One (1) 16-Channel Eventide Analog Logging Recorder Nine (9) LMR channels through 4-Wire audio from proposed APX control stations Seven (7) additional audio sources can be recorded, including 911 and administrative lines. Tybee Island PD 1.1.2.8 Dispatch Facilities The proposed solution provides the following upgrades to existing dispatch facilities: Electrical One (1) 20KVA / 18KW Uninterruptible Power Supply (UPS) New Breaker Panels and Raceways Additional Surge Protection 1.1.2.9 Network Connectivity The proposed solution understands that system connectivity will be achieved through the existing microwave link from the Tybee PD Water Tower to Kerry St Tower. Motorola and partners will provide the following to connect the dispatch to the microwave demarcation. Bundled, 24-strand single mode fiber 1.1.2.10 Subscription Agreement A subscription service is included as part of Tybee’s CommandCentral AXS n to enhance dispatch capabilities over time. Tybee will be able to access CommandCentral AXS application software releases (typically released monthly) to enable new features and defect fixes. Some of the new features may require additional licensing. The subscription also includes access to security patches (typically released monthly, but can be released more often if necessary). These patches cover all the console system software, including the operating system software, server management and orchestration software, web browser software, console application software, and other supporting software. Remote technical support is available via the System Support Center. The SSC will assist in troubleshooting and resolving any issues that may arise. 1.1.2.11 Control Stations The proposed solution provides the following radios at the indicated locations: Control Stations Quantity Location Name APX 1500 7/800 MHz Four (4) Tybee Island PD APX 1500 VHF Two (2) Tybee Island PD APX 6500 7/800 MHz Three (3) Tybee Island PD 7/800 MHz Control Station Combiner One (1) Tybee Island PD APX 8500 VHF/7/800 MHz Three (3) Mobile Command Vehicle - Page 231 -Item #24. City of Tybee Island November 30, 2022 Dispatch & VESTA 911 Call Handling Use or disclosure of this proposal is subject to the restrictions on the cover page. Motorola Solutions Confidential Restricted Dispatch-New Console Positions 1-8 1.1.2.12 APX 1500 Enhanced Mobile Radio Solution Motorola Solutions’ APX 1500 Enhanced mobile radio is a budget- friendly, P25 Phase 1 and Phase 2 solution that provides seamless interoperability and extends the range of communications to keep public safety personnel connected wherever the mission takes them. With ruggedized construction and easy installation, the APX 1500 Enhanced is designed for users who require reliable P25 functionality in a durable, compact, and cost-effective mobile radio. Standard features and benefits of the APX 1500 Enhanced include the following: P25 and Legacy Interoperability – Unifies public works and public safety personnel so they can communicate effectively. Available in 700/800 MHz, VHF, and UHF R1 frequency bands, and is compatible with both P25 Phase 1 and Phase 2 infrastructure. Ergonomic Controls – Large, multifunctional knobs allow radio users to easily adjust talkgroup and volume settings while wearing bulky gloves. A front color display with intelligent lighting allows easier operation in all lighting conditions. The compatible O2 Control Head is easy to read and operate in all lighting conditions, as well. Easy Installation – A simplified dash mount design makes APX 1500 Enhanced installation quick and easy, fitting into the existing APX 1500 footprint so mounting holes and cables can be reused to reduce cost. Ruggedized Form Factor – Uncompromising durability and renowned quality enables the APX 1500 Enhanced to withstand wet, dusty, and hazardous conditions, with a IP56 durability rating and applicable MIL-STD 810C, D, E, F, G standards. 1.1.2.13 APX 6500 Enhanced Mobile Radio Motorola Solutions’ APX 6500 Enhanced mobile radio offers a flexible, mission-critical platform that brings reliable communications. With a lighter and more compact form factor that works within a variety of vehicle ecosystems, the APX 6500 Enhanced allow field personnel to stay in command of an incident and respond safely and efficiently with updated intelligence. - Page 232 -Item #24. City of Tybee Island November 30, 2022 Dispatch & VESTA 911 Call Handling Use or disclosure of this proposal is subject to the restrictions on the cover page. Motorola Solutions Confidential Restricted Dispatch-New Console Positions 1-9 The APX 6500 Enhanced mobile is built to evolve alongside Tybee’s personnel as new features and functionalities become available and operational needs change. The APX 6500 Enhanced mobile radio offers the following key benefits: Easy Installation – Streamlines installation and reduces cost with a smaller footprint and, if necessary, the reuse of trunions. P25 and Legacy Interoperability – Unifies coordination and communication across different systems with P25 and legacy interoperability, supporting 700/800 MHz, and compatible with P25 Phase 1 and Phase 2 infrastructure. Multiple Control Head Options – Supports flexible configuration based on specific needs, with multiple control head options and different wired locations. The APX 6500 Enhanced mobile is also compatible with the following advanced features and data applications: AES/DES Encryption and Over-the-Air Rekeying (OTAR). 1.1.2.14 APX 8500 Mobile Radio The APX 8500 is Motorola Solutions' first all- band P25 mobile radio, created specifically for mission-critical first responders, who need to communicate across multiple frequency bands using the same device. Designed with mission- critical technology, the APX 8500 amplifies a radio user with the ability to keep the community safer than ever before. Some of its features and benefits are identified below: Multi-Band Interoperability – The proposed APX 8500 offers multi-band interoperability with systems in 700 MHz, 800 MHz, and VHF frequency bands. Control Head Option – The proposed APX 8500 mobile radio includes the E5 control head. Easy to Install – The APX 8500’s Mid-Power Model has been designed to fit into any existing Motorola XTL footprint, so no further installation is necessary. The High-Power Model has been designed with a trunion design that secures the mobile while enabling it to be removed without also removing connecting cables. Meet Radio Users’ Needs – The proposed APX 8500 is compatible with the following optional advanced features and data applications: Over the Air Rekeying (OTAR) and Enhanced Encryption Software Options. 1.1.3 Avtec Scout General Solution Description 1.1.3.1 Overview Avtec Scout offers several key advantages: Powerful – Scout provides robust communication and incident response capabilities using simple, easy-to-deploy infrastructure with no solution core. Flexible – The Scout console can interface with a variety of systems both Project 25 (P25) and non-P25, and integrates into the Motorola Safety Reimagined ecosystem. - Page 233 -Item #24. City of Tybee Island November 30, 2022 Dispatch & VESTA 911 Call Handling Use or disclosure of this proposal is subject to the restrictions on the cover page. Motorola Solutions Confidential Restricted Dispatch-New Console Positions 1-10 Scalable – Whether serving a small area or an entire state, Avtec Scout’s simple platform can easily expand to meet organizational needs. Reliable – Avtec Scout’s architecture eliminates single points of failure by utilizing IP- based Voice over Internet Protocol (VoIP) and Ethernet technology to distribute solution components over network infrastructure, reducing disruptions. Scout also continues to operate during software updates and changes, simplifying scheduling. Scout unifies communications with a highly configurable interface, supported by redundant components designed to fit your workflow. Figure 1-3: Scout Dispatch Console Because Scout Enterprise consoles are IP-based they are not dependent on traditional backroom hardware and can be distributed anywhere within normal network topology. This allows you the flexibility to relocate and add consoles based on your needs as they evolve, without requiring a fork-lift upgrade. Each Scout seat hardware consists of a Microsoft Windows mini PC, a software IP media processor, monitor(s), audio peripherals inclusive of two speakers for Select and Unselect audio monitoring, two headset jack boxes, one desk microphone and a footswitch. The mini PC contains two digital display ports to drive the monitors, and also includes dual network ports for enhanced reliability. The console monitor presents a graphical representation of the radio channels, telephone lines, intercoms, auxiliary I/O, menus, controls, and system resource icons to the console operator. Control of the user interface is via touchpad or any Windows compatible mouse or trackball. Scout Enterprise makes use of the Scout Mobile configuration allowing remote consoles to use Unicast data communication to connect back to the Scout system over a wide area network (WAN) connection. In addition to Unicast communication, the Scout mobile option actively manages the data required by the console, reducing the network bandwidth requirement when compared to a multicast console. The Scout Software Media Workstation is a software-based, space-saving alternative to the hardware audio package. The Software Media Workstation runs as a service on the Scout Console PC and does not require any additional hardware. The software is a configurable - Page 234 -Item #24. D M 1 1 Dispatch & VESTA Motorola Solution co si co b S e co d co E T a a in 1.1.3.2 S S d yo p 1.1.3.3 S E a b d E S b co o ev A 911 Call Handlin ns Confidential R omponent o implify setup oncurrent ch ased Interne Scout console ndpoints wit onfiguration iscipline req onsole posit Each console The IRR allow udio recordi ctive lines. I nstances and Scout Conso Scout dispatc ifferent user our organiza rovide users Scout User I Each Scout c ccess to vita uttons called ifferent inter Every aspect Scout System ackgrounds onfiguration perator via C ven be mod ng Restricted f the console p and installa hannels. The et Protocol p e positions s thin the syste enabling ind uired by the tion or may b e position is ws the recor ng device. T f multiple lin d displays th ole Models ch consoles r roles. Moto ation. 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The Sc er training tim City of Novem sure of this propo restrictions on the New Console Pos assignment t a maximum o audio via Et orithms and c ll communic nd screen of each disp h the physica ential. Recorder (I e use of an e y back functi nes as sepa nnel capacity eet the need aking it simp ded over tim I that offers electable vir functions, a rs’ workflow ects, map s. The Interf d chosen by cout interface me. Tybee Island mber 30, 2022 osal is subject e cover page. sitions 1-11 to of 8 hernet- codecs. cation patch al RR). external ons on rate y to ds of ple to e. quick rtual and open s. The face the e can - Page 235 -Item #24. City of Tybee Island November 30, 2022 Dispatch & VESTA 911 Call Handling Use or disclosure of this proposal is subject to the restrictions on the cover page. Motorola Solutions Confidential Restricted Dispatch-New Console Positions 1-12 1.1.3.4 Console Capabilities Dispatchers will be able to access a suite of capabilities in Scout, helping them to efficiently handle calls, send messages, and respond to incidents. The following sections describe these features. Call Handling Dispatchers can communicate with other console and radio users individually or as a group. Group calls can be set up for a variety of sizes, ranging from single users to every user on the system. Dispatchers can use broadcast calls to make one-way announcements, efficiently communicating vital information to multiple users. Caller Information Scout displays call information to provide context, informing dispatchers of a caller’s identity using their PTT-ID or alphanumeric ANI alias. Safety Scout includes features to help dispatchers verify a user's safety and detect emergencies. Dispatchers can check the operational status of a radio and monitor its audio to determine their current situation. If needed, radio monitoring can be activated discreetly, showing no visible indication on the radio that it is being monitored. If a user presses the emergency button on their radio, Scout sends an alert to dispatchers and enters emergency mode. In emergency mode, Scout prioritizes calls from the user who triggered the emergency so that dispatchers can remain in contact without disruption. This emergency state remains active until deactivated by a dispatcher. To prevent potential security threats from lost or stolen dispatchers can use Scout to remotely disable them until they are recovered. Logging and History Tracking Scout can record both inbound and outbound audio in its integrated Instant Recall Recorder (IRR), and interface with a variety of external logging recorders for longer term audio storage. In addition to call audio, Scout logs user activity and system messages for later reference. Each time a dispatcher takes an action, Scout records the action and any associated metadata, such as when the action took place. Scout also logs any messages generated by errors and automatic system actions, including a timestamp and message ID. Security and Encryption Scout dispatch consoles offer several layers of password protection, securing access to communications. If set up by administrators, Scout only provides access to personnel with necessary credentials. Dispatchers can secure their communications in Scout using software-based AES and DES encryption to prevent potential eavesdroppers from listening in. They can dynamically change encryption methods and keys within Scout, making it easy to adapt their security posture. Scout system administrators can manage available encryption keys using the Encryption Key Manager, which can load multiple encryption key sets. The Scout System Administrator - Page 236 -Item #24. City of Tybee Island November 30, 2022 Dispatch & VESTA 911 Call Handling Use or disclosure of this proposal is subject to the restrictions on the cover page. Motorola Solutions Confidential Restricted Dispatch-New Console Positions 1-13 can manually enter encryption keys for multiple encryption methods, and also load encryption keys into the Encryption Key Manager using supported Key Fill Devices. 1.1.3.5 Scout Enterprise Console Operator Position Each Scout console position consists of Scout software on a standard computer, a media workstation, and dispatching peripherals. Scout supports commercial-off-the-shelf (COTS) computers and peripherals, simplifying procurement and configuration, reducing maintenance, and lowering life-cycle costs. Scout console software runs on a Windows 10 computer with any compatible pointing device or an LCD touchscreen. Scout Dispatch solution positions will include the following components: Scout Software Media Workstation – This software-based workstation integrates with the Avtec Scout console on one PC, making deployment simple and compact. The console software handles audio processing, such as patching, transcoding, gain control, and mixing. Peripherals are connected via USB. Desktop Speakers – Compact and easily stackable speakers that provide Select and Unselect audio. Jack Box – A connector peripheral that provides a standard PJ327 jack for 4W/6W handsets and headsets, with a volume control and mute-indication LED. Desktop Microphone – Includes a sturdy weighted base, a large button for PTT, a smaller button for Continuous Tone-Coded Subaudible Squelch (CTCSS), and a flexible neck. The profile helps prevent dispatchers from engaging PTT accidentally. Laptop Computer (PC) – The computer that hosts the position’s Scout console software. Includes the Windows 10 operating system. 1.1.3.6 System Integration The main connection component is the Scout Voice Over IP Protocol Gateway (VPGate™), which will interface Scout consoles using standard IP transport infrastructure to exchange data and an endpoint registration component to direct communications traffic. The following diagram illustrates the connection between the Scout console subsystem and the communications system. Figure 1-5: Scout Connection Diagram - Page 237 -Item #24. City of Tybee Island November 30, 2022 Dispatch & VESTA 911 Call Handling Use or disclosure of this proposal is subject to the restrictions on the cover page. Motorola Solutions Confidential Restricted Dispatch-New Console Positions 1-14 Voice Over IP Protocol Gateway VPGate translates VoIP traffic and open and proprietary communication protocols from Scout into the data formats used by connected endpoints like radio base stations, telephone lines, and radio groups. Interfaces to specific endpoints can be added or removed from VPGate, tailoring its connections to incorporate customer specific endpoints. IP Transport Infrastructure The Scout solution relies on standard IP transport infrastructure to exchange data between VPGate and the customer provided communications network, requiring no external controllers or vocoders. To reduce latency and improve Quality of Service, administrators can configure the IP transport infrastructure tying the systems together to give priority to voice communication packets. Scout uses separate Differentiated Services values to change the priority for audio and control packets exchanged between Scout consoles and other network components. Additional Connection Capabilities Scout dispatch consoles can access several connection features to expand their capabilities and improve their efficiency. The following features are included in this proposal: Scout Outpost – A solid-state embedded IP controller that interfaces analog radio equipment to the Scout console subsystem IP network. The Outpost converts audio coming from the radio to packet voice and sends it to the console. In reverse, it takes packet voice from the console, converts it to analog audio, and sends it to the radio. The Outpost is used by Scout to change channels on analog or control station interfaces. For analog, a 4-wire Tone Remote Control method may be configured using function tones to change channels or a 4-wire local E&M interface may be used. For the E&M interface, binary pins are used to control the channel changing. The Outpost allows for up to 32 channels to be accessible in this fashion. Advanced control stations pass data from the VPGate through the Outpost into a proprietary serial port on the radio. Changing channels on the radio are done via data packets instead of an analog method. Outpost works in conjunction with VPGate to provide interoperability with analog endpoint devices from various manufacturers. Outpost supports in Cabinet Repeat, which allows Outpost to treat an ordinary base station as a repeater. 1.1.3.7 Scout Console Management System administrators can configure Scout console functions over the network using the Scout Manager tool. With Scout Manager, Scout system administrator can configure console functions and screen layout for multiple or individual dispatchers. This software application runs on Windows 10, Windows Server 2012 R2 Update 1, or Windows Server 2016, saving configuration data to SQL databases and standard XML files. In addition to Scout Manager, the Scout solution provides administrators with detailed system status and behavior information, including audio diagnostics, console states, and component health, through the Scout Central Distributor (SCD). The SCD also creates log files for each major subsystem supporting deeper diagnostic analysis. For external alerting, Scout sends Simple Network Management Protocol (SNMP) alarm and event messages to as many as four SNMP managers, viewable through an integrated management console. - Page 238 -Item #24. City of Tybee Island November 30, 2022 Dispatch & VESTA 911 Call Handling Use or disclosure of this proposal is subject to the restrictions on the cover page. Motorola Solutions Confidential Restricted Dispatch-New Console Positions 1-15 The SCD also houses solution security settings. Administrators can manage user access profiles in the SCD, serving as a central security infrastructure. Both Scout Manager and SCD tools are secured by credentialed login to prevent unauthorized configuration changes. - Page 239 -Item #24. City of Tybee Island November 30, 2022 Dispatch & VESTA 911 Call Handling Use or disclosure of this proposal is subject to the restrictions on the cover page. Motorola Solutions Confidential Restricted Dispatch-New Console Positions 1-16 1.2 STATEMENT OF WORK Motorola is proposing to City of Tybee Island the installation and configuration of the following equipment at the specified locations. Site Name Major Equipment Tybee Island PD Three (3) AXS dispatch console positions with backroom equipment. Mobile Command Vehicle Two (2) Avtec Scout console positions with outposts. The document delineates the general responsibilities between Motorola and the City of Tybee Island as agreed to by contract. Motorola Responsibilities Motorola’s general responsibilities include the following: Perform the installation of the Motorola-supplied equipment described above. Schedule the implementation in agreement with the City of Tybee Island. Coordinate the activities of all Motorola subcontractors under this contract. Administer safe work procedures for installation. Provide the City of Tybee Island with the appropriate system interconnect specifications. The City of Tybee Island Responsibilities The City of Tybee Island will assume responsibility for the installation and performance of all other equipment and work necessary for completion of this project that is not provided by Motorola. General responsibilities for the City of Tybee Island include the following: Provide all buildings, equipment shelters, and towers required for system installation. Ensure communications sites meet space, grounding, power, and connectivity requirements for the installation of all equipment. Obtain all licensing, site access, or permitting required for project implementation. Provide 911 and administrative lines for integration with proposed logging recorder. Provide external paging encoders for integration with proposed AXS consoles. Provide required system interconnections. Microwave link between Tybee Water Tower and Kerry St with recommmended available throughput of 10 Mbps, and 99.9999% availability. Secure government grade internet WAN connection to MSI Cloud Software Hub (CSB). Recommended throughput and availability are customer preference for speed of AXS cluster updates for average file sizes of 15GBytes. Command Vehicle Wireless Ethernet access - 802.11ac recommended. The City of Tybee Island will provide a dedicated delivery point, such as a warehouse, for receipt, inventory, and storage of equipment prior to delivery to the site(s). Coordinate the activities of all the City of Tybee Island vendors or other contractors. Assumptions Motorola has made several assumptions in preparing this proposal, which are noted below. In order to provide a firm quote, Motorola will need to verify all assumptions or seek alternate solutions in the case of invalid assumptions. - Page 240 -Item #24. City of Tybee Island November 30, 2022 Dispatch & VESTA 911 Call Handling Use or disclosure of this proposal is subject to the restrictions on the cover page. Motorola Solutions Confidential Restricted Dispatch-New Console Positions 1-17 All existing sites or equipment locations will have sufficient space available for the system described as required/specified by R56. Proposed equipment requires space for one (1) 8-foot x19-inch rack space and one (1) tower UPS at fixed dispatch. Mobile dispatch positions require 7 RU equipment rack space, excluding mobile radios. All existing sites or equipment locations will have adequate electrical power in the proper phase and voltage, and site grounding to support the requirements of the system described. Any site/location upgrades or modifications, outside those proposed, are the responsibility of the City of Tybee Island. Approved local, State, or Federal permits as may be required for the installation and operation of the proposed equipment are the responsibility of the City of Tybee Island. The proposed dispatch site will use the existing microwave connectivity from the Tybee Island water tower to Kerry St. Tybee Island will provide connectivity from the PD backroom to the water tower microwave. The proposed 7/800 control stations and control station combiner will use existing control station antennas installed at the City of Tybee Island PD. Console OTEK will be supported by the City of Savanna KMF located at the SEGARRN core CEN. No coverage guarantee is included in this proposal. Motorola is not responsible for interference caused or received by the Motorola-provided equipment except for interference that is directly caused by the Motorola-provided transmitter(s) to the Motorola-provided receiver(s). Should the system experience interference, Motorola can be contracted to investigate the source and recommend solutions to mitigate the issue. 1.3 ONSITE INFRASTRUCTURE RESPONSE WITH LOCAL DISPATCH A Servicer (“Servicer”) designated by Motorola Solutions will provide on-site infrastructure response for the Customer. The Customer will be responsible for contacting the Servicer to dispatch service personnel. This Statement of Work (“SOW”), including all of its subsections and attachments, is an integral part of the applicable agreement (“Agreement”) between Motorola Solutions, Inc. (“Motorola Solutions”) and the customer (“Customer”). In order to receive the services as defined within this SOW, the Customer is required to keep the system within a standard support period as described in Motorola Solutions’ Software Support Policy (“SwSP”). On-site Infrastructure Response may also be referred to as On-site Support. 1.4 DESCRIPTION OF SERVICES When called by the Customer’s dispatch personnel, a Servicer will respond to the Customer’s location. - Page 241 -Item #24. City of Tybee Island November 30, 2022 Dispatch & VESTA 911 Call Handling Use or disclosure of this proposal is subject to the restrictions on the cover page. Motorola Solutions Confidential Restricted Dispatch-New Console Positions 1-18 1.5 INCLUSIONS This service is provided for Motorola Solutions-sold infrastructure. 1.6 MOTOROLA SOLUTIONS SERVICER RESPONSIBILITIES Receive service requests. Assign and dispatch field service technician, and provide their estimated time of arrival (“ETA”) to the Customer. Servicer will perform the following on-site: Run diagnostics on the infrastructure component. Replace defective infrastructure component, as supplied by the Customer. Provide materials, tools, documentation, physical planning manuals, diagnostic and test equipment, and any other material required to perform the maintenance service. If a third-party vendor is needed to restore the system, the vendor can be accompanied onto the Customer’s premises. Verify with the Customer that restoration is complete or system is functional. If verification by the Customer cannot be completed within 20 minutes of restoration, the incident will be closed and the field service technician will be released. Provide the service ticket document to the Customer, when requested. Service ticket documents should include the following: Resolution actions. Defective infrastructure or part number (model #) serviced. 1.7 CUSTOMER RESPONSIBILITIES Contact Servicer, as necessary, to request service. Provide the following information when initiating a service request: Assigned system ID number. Problem description and site location. Other pertinent information requested by Motorola Solutions’ Servicer to open an incident. Allow Servicer field service technician access to equipment. Supply infrastructure spare or Field Replacement Units (“FRU”), as applicable, in order for Servicer to restore the system. Maintain and store software needed to restore the system in an easily accessible location. Maintain and store proper system backups in an easily accessible location. Contact Servicer if a response time goal has elapsed. Respond to Servicer’s request to verify restoration within twenty minutes. Cooperate with Motorola Solutions’ Servicer and perform reasonable or necessary acts to enable Motorola Solutions and Servicer to provide these services. - Page 242 -Item #24. City of Tybee Island November 30, 2022 Dispatch & VESTA 911 Call Handling Use or disclosure of this proposal is subject to the restrictions on the cover page. Motorola Solutions Confidential Restricted Dispatch-New Console Positions 1-19 1.8 EQUIPMENT LIST This section lists the equipment necessary for the proposed solution. Tybee Island PD Two (2) AXS Server Clusters One (1) Production Cluster with Three (3) Servers One (1) Non-production Cluster with Three (3) Servers One (1) KVM Switch Three (3) AXS Dispatch Clients (each with the following): One (1) CCHub One (1) Monitor Two (2) Speakers Two (2) Headsets One (1) Desk Microphone One (1) Footswitch Instant Recall Recorder One (1) Control Room Firewall Two (2) Site Switches Two (2) Site Routers Two (2) Backhaul Switches One (1) Conventional Channel Gateway One (1) Conventional Site Controller One (1) Aux I/O Server Three (3) APX 6500 Control Stations Six (6) APX 1500 Control Stations One (1) Control Station Combiner One (1) Equipment Rack One (1) 20KVA Uninterruptible Power Supply (UPS) One (1) 24-Channel Eventide Logging Recorder Mobile Dispatch Positions Two (2) Avtec Scout Console (each with the following) One (1) Console Laptop Two (2) Speakers Two (2) Headsets One (1) Desk Microphone One (1) Footswitch Two (2) VPGates Two (2) Outposts One (1) Managed Switch Three (3) APX 8500 Control Stations - Page 243 -Item #24. - Page 244 -Item #24. 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C D In 1 City of Tybee Islan Dispatch & VESTA ntroduction Soun Soun head user, Call T outpu Notif emer emai a con conta Call R emerg purpo conso Arch Area centra deplo centr termi suppo remo COTS hardw VEST HP H Imple instal the sy Ease graph and c Supp monit night quest 1.2 E O in 9 Cust deskt UI ho mess nd A 911 Call Handlin Error nd Arbitratio nd Arbitration set/handset supervisor, Taker/Dispa uts. fications – A rgency notific l, TTY and S nference brid acts, prepare Recording – gency, admin oses at each ole layout scr itecture - Th Network (WA alized, dual-s oyed in a redu ralization and nate VPNs a orted via Fir ote emergenc S Design – ware solution TA 9-1-1 stan A Servers, A ementation lled and serv ystem if des e of Use – Th hical interfac cost savings port – Motor toring, patch , a member tions or conc ENHANC Our systems n today's PSA -1-1 platform omization – top User Inte osts multiple sages. ng r! Unknown docu on Module – n Module (SA unit, an exte and trainer) tcher handse Another adva cations syste SMS text me dge, live ope e messages – The VESTA nistrative and h workstation reen. he system's c AN) and can site distribute undant confi d integration and to allow rewalls. In al cy call hand Motorola So ns that elimi ndardizes wit AudioCodes – Single and viced by Mot sired. he VESTA 9 ce available in training n rola Solution h manageme of our highly cerns. EMENTS refine and e APs and dis m: – At the hear erface (UI) t layouts and Error! Unknown ument property n Error! Unknown – Traditiona AM) unit. Th ernal speake ). This provid ets/headsets antage of th em. This sys essaging. It c erator, help d and assess A 9-1-1 solut radio calls. T n. All call rec components support vario d, single-site guration thus n of server ap remote acc l deploymen ling function olutions is co nate costly i th Cisco netw Gateways a d/or hosted s torola Solutio 9-1-1 system in the Public new personn ns provide qu ent, anti-viru y skilled serv S VESTA enhance wor spatch cente rt of this unif hat gives Ca d workflows t n document prop name. Error! Unk n document prop Page 23 l headset an he SAM unit er for system des all neces s, radio syste e integrated stem deliver can transfer desk or othe s results, eas tion provides The system r cordings are (such as ser ous deploym e centralized, s providing a pplications. F cess to the s nts, a rugged ns outside an ommitted to u mplementat working swit and Mitel Enh olution deplo ons. Custome m offers the m c Safety indu nel. uality, aroun us and disast vice team is 9-1-1 BR rkflow, while rs. The follo fied geospat all Takers a to manage v perty name. known document perty name. nd handset in is comprise m audio, and ssary analog em integratio d VESTA 9-1 rs critical info notification er phone line sily managin s a short term records and made availa rvers and con ent architectu and multi-site High Availab Firewalls are ite(s). Also, dized laptop n emergency utilizing off-t ions and exc tches, HP wo hanced IP tele oyments are a er agencies most intuitive ustry today. T d-the-clock ter recovery available to RINGS TO easing man wing addres tial multimed richer, more voice calls a t property name. nterfaces are d of the mod d up to three g interconne on and digita -1 deployme ormation via recipients o es. Authorize ng communic recording ca stores all 9- able for play nsoles) can o ures, such as e distributed. bility (HA) ar e used on th SMS and EI (Command y call center he-shelf, yet cessive main orkstation co ephones. available. Th may also be e, flexible an Thus, provid customer se y options. At o assist custo O THE P ny of the issu ss the issues dia platform e intuitive use nd integrate Novem e provided v dule itself, a e jackboxes ( ections for m al logging rec ent is the a phone, pag r inbound ca ed users can cations. apability for 1-1 calls for yback from th operate on a s multi-site . The system rchitecture fo he system to IM interfaces POST) can r. t highly conf ntenance co omputer hard e system ma e trained to m nd easy-to-us ding significa ervice with re t any time, d omers with a SAP ues common s core to the is a configur er experienc ed Text-to-9- mber 30, 2022 via the (console anaging corder ger, fax, allers to n modify IRR he Wide m is or o s are provide figurable osts. dware, ay be maintain se ant time emote day or any nly found VESTA rable ce. The 1-1 - Page 247 -Item #24. C D In City of Tybee Islan Dispatch & VESTA ntroduction Full V 9-1-1 and t and a Cost Take susta Enha filterin hand Work config Betw agen Inter Intern suppo Interf Distri Relia and a Redu Optio calls Long Stand geos V E th a co o nd A 911 Call Handlin Error Voice and T queues and the number o audible alert -Effective S rs, delivering ains single-s ances PSAP ng out “pock ling true em kflow – PSA guring applic ween this cen cies, 9-1-1 b net Protoco net Protocol ort on i3 Em face (RFAI) ibution (ACD ability – High accurate ser undant conne onal Local Su when conne g Term Inve dards compl patial multim VESTA 9-1-1 Enterprise dr housands of nd records, ommand ce utcomes. Le ng r! Unknown docu Text-to-9-1-1 d their relate of calls in qu s configured Scalability – g cost-effect ite installatio P Productiv ket dial” calls ergency cal AP superviso cations, info ntralized adm budget owne ol for Robus (IP) soft sw mergency Se protocol. It a D) and dynam h availability rver connect ections at re urvivability f ection to the stment – O liant (NENA media platfor is an integr iving the inte emergency Motorola So nters, enabl earn more ab Error! Unknown ument property n Error! Unknown 1 Call Detai ed data. This ueue and av d at three lev – The VESTA tive scalabili ons and geo ity – The Po s made by w ls. ors quickly a rmation and ministration a ers also have st Function itch delivers rvices IP ne also supplies mic conferen y; no single p tivity status r emotes, plus unctionality host(s) sites pen, distribu i3). Forward rm. ral part of Mo egration of a calls and te olutions is he ing them to bout Motoro n document prop name. Error! Unk n document prop Page 24 il – A Queue s includes th erage wait t vels (High, M A 9-1-1 solu ity as needs -diverse, mu ocket Dial Fi wireless calle dapt to chan d workflows f and the abili e leverage fo ality – The V s uninterrupte tworks (ESI s advanced ncing. point of failu reporting. Op s support for that gives re s is lost. uted IP archi d migration p otorola Solu a complete C ext message elping agenc make more la Solutions perty name. known document perty name. e Display on he number of imes. Thres Medium, and tion serves change. Its ulti-site and lter reduces ers. This allo nging operat for each Cal ty to partitio or investmen VESTA 9-1- ed SIP telep nets), using telephony fu re with robu ptional geo-r dual networ emote sites t itecture. Nat path to NG9- tions' end-to Command C s to process cies transfor informed de ' wide-rangin t property name. the UI show f agents logg holds can be d Low). PSAPs with flexible, ope multi-agency s Call Taker’s ows Call Tak tional require l Taker role n resources nt consolida -1 solution’s phony. This i Request for unctions like st server co redundant h rks at the wo the ability to tive ESInet c -1-1 with this o-end Public enter suite. sing video, d rm into intelli ecisions resu ng product p Novem ws voice and ged in, their e set, with v 2 to 250 Ca en architectu y deploymen s workloads kers to focus ements by assignment and users i ation. purpose-bu includes IP v r Assistance Automatic C nnectivity re ost deploym orkstation(s) o continue to connectivity. s integrated c Safety Soft From answe disparate evi igence-drive ulting in bette portfolio. mber 30, 2022 d Text-to- status, isual all ure nts. by s on t. nto ilt voice e Call ecovery ment. ). take , tware ering dence en er - Page 248 -Item #24. C D In City of Tybee Islan Dispatch & VESTA ntroduction nd A 911 Call Handlin Error ng r! Unknown docu Error! Unknown ument property n Error! Unknown n document prop name. Error! Unk n document prop Page 25 perty name. known document perty name. t property name. Novem mber 30, 2022 - Page 249 -Item #24. C D S SS 2 City of Tybee Islan Dispatch & VESTA Solution Descriptio SECTION 2 SOL 2.1 V T N se av 1 (G T 1 so se in B so st h p a IC N nd A 911 Call Handlin on Error LUTI VESTA 9- The VESTA 9 Number Asso eeking scala vailability. O -1 (NG9-1-1 GIS) and the The VESTA 9 deployment oftware app eamlessly d nterface in th Built for both olution today tandards for igher interop latform, resu gencies invo CE to develo Next Generat ng r! Unknown docu ION -1-1 CAL 9-1-1 Call Ta ociation (NE ability and fle Our state-of-t ) call handli e manageme 9-1-1 solutio t while supp lication man istributes the he public saf today and to y that will pr r the NG9-1- peration betw ulting in sign olved. Motor op and unde tion paradigm Error! Unknown ument property n Error! Unknown DES LL HAND aking solutio NA), i3-base exibility in th the-art soluti ng, short me ent informati on is built on orting legac nages the rec em to Call T fety industry omorrow, the otect munici -1 Public Saf ween netwo nificant impro rola Solution rstand these m takes sha n document prop name. Error! Unk n document prop Page 1 SCR LING on is a Next ed call proce eir call hand ion is moder essage serv on systems a VoIP - IET y E9-1-1 tec ceipt of eme Takers for dis . e VESTA 9- ipal investm fety Answer rks, PSAP a ovements in ns as an indu e standards; ape. perty name. known document perty name. RIPT Generation essing syste dling, along w rnizing the in ice (SMS), g (MIS). TF SIP arch chnologies a ergency (and sposition via 1-1 solution ents as NEN ing Points (P applications efficiency a ustry leader, ; and to ensu t property name. ION 9-1-1, Natio m for advan with maximu ntegration of geographic i itecture and as well. The d administrat a the best us offers a cos NA develops PSAP). Thes and the call and emergen is actively i ure our prod Novem nal Emerge nced call cen um system f Next Gener nformation s is ready for call handling tive) calls an ser friendly G st-effective i3 s and launch se standards processing ncy response nvolved in N ducts evolve mber 30, 2022 ncy nters ration 9- system r NG9-1- g nd GUI 3-based hes new s include e of all NENA as the - Page 250 -Item #24. C D S 2 T City of Tybee Islan Dispatch & VESTA Solution Descriptio 2.2 S T lo T re re Tybee Islan (3) C Oper At ea 24 S H V V VEST and n Rapid (16) C (16) F nd A 911 Call Handlin on Error SUMMAR The proposal ocation. The configura eview of sys equire a cha nd, GA all Taker po rations licens ach position 4-key Genov Sound Arbitra Handset and VESTA® 9-1- VESTA® 9-1- TA® SMS - network char dSOS Integr CAMA Trunk FXO ports ng r! Unknown docu RY OF OF includes a c ation propos tem requirem ange order, w sition(s) with se n: vation keypa ation Unit (S Cord -1 IRR per s -1 Analytics integrated T rges ration via the ks Error! Unknown ument property n Error! Unknown Fully Con FFER comprehens sed is based ments. Any c which may in h single 24-i ad with 12ft SAM) with Sp seat license Lite per sea Text-To-9-1-1 e Enhanced n document prop name. Error! Unk n document prop Page 2 nfigurable VES sive NG9-1-1 on informat changes in t ncur addition nch LED mo cable peaker Kit at license 1 services – Data Windo perty name. known document perty name. STA 9-1-1 Solu 1 Call Handl tion provided the proposed nal costs. onitor(s), VE customer is ow t property name. ution ing solution f d by Tybee I d system or ESTA 9-1-1 A s responsible Novem for one PSAP sland during equipment w Advanced e for TCC se mber 30, 2022 P g a will ervices - Page 251 -Item #24. C D S T C O City of Tybee Islan Dispatch & VESTA Solution Descriptio MIS - V Time VEST (3 (3 Syste Training pro VEST VEST E-Lea E-Lea E-Lea Customer P Admi Text hardw Optional Fe (2) VE keybo Kit, V V V C V Comm (1 Cybe M nd A 911 Call Handlin on Error - Call manag VESTA® Ana (1) Analyt Synchroniz TA Aware M 3) 24” Monito 3) Aware Sy em Spares ovided TA 9-1-1 Ag TA 9-1-1 Ad arning VEST arning VEST arning VEST Provided Ha nistrative Pr Control Cen ware eatures ESTA® Com oard and mo VESTA 9-1-1 VESTA® 9-1- VESTA® Ana CommandPO VESTA Awar (2) 24” Mo (2) 8GB R mandCentra 10) Named U ersecurity Se Managed Det ng r! Unknown docu gement and alytics Lite M tics Lite Use zation NetClo Map for 9-1-1 ors stem IMP ent min for Stan TA Analytics TA 9-1-1 SM TA 9-1-1 SM ardware rinter nter (TCC) P mmandPOST ouse, 24-key Advanced -1 IRR per la alytics lite pe OST User Tr re Map for 9 onitors RAM for Zbo al Cloud Serv User Subscr ervices for V tection and Error! Unknown ument property n Error! Unknown reporting sy Media 3.6 er License ock and Ante ndard s Lite Trainin MS Agent De MS Admin De Provider serv – portable la y Genovation Enhanced O aptop licens er laptop lice aining 11 ook vices Citizen riptions for (3 ESTA 9-1-1 Response n document prop name. Error! Unk n document prop Page 3 ystem enna Kit ng elta elta vice and net aptop positio n keypad, S Operations L e ense n Input and S 3) Positions perty name. known document perty name. twork charge n, docking s ound Arbitra License Smart Trans t property name. es and any r station, 24-in ation Unit (SA scription Novem required 3rd p nch monitor, AM) with Sp mber 30, 2022 party peaker - Page 252 -Item #24. C D S S City of Tybee Islan Dispatch & VESTA Solution Descriptio System-wid Tybe Syste Basic All-in 24/7/ Insta Proje syste nd A 911 Call Handlin on Error de e Island-wid em and com c GIS manag clusive softw /365 help de llation, testin ect managem ems for contr ng r! Unknown docu de data colle ponent leve gement serv ware suppor sk, trouble t ng, training, ment service ract term Error! Unknown ument property n Error! Unknown ection and re l monitoring vices to supp rt, updates, a ticketing and maintenanc es for the pla n document prop name. Error! Unk n document prop Page 4 eporting serv , alarming, d port the VES and upgrade d customer s ce and on-sit anning, desig perty name. known document perty name. vices on all 9 diagnostics a STA Map imp es for the co support servi te support se gn, testing, in t property name. 9-1-1 transac and reporting plementation ntract term ices ervices by M nstallation a Novem ctions g services n Motorola Solu and operation mber 30, 2022 utions n of - Page 253 -Item #24. C D P SP 3 City of Tybee Islan Dispatch & VESTA Product Descriptio SECTION 3 PRO T S fe h 3.1 V T so e Is a 9 Supp netwo Engin is dup B b Serve Serve FXS FXO Mana Firew VEST Supp Analo Admi Featu Ring- Digita Autom CAD VoIP S a nd A 911 Call Handlin on Error ODU The product d Some of thes eatures and ave any que VESTA® 9 The VESTA 9 olution that i ssence, the 9-1-1 ANI/AL ports all of th orks. neered to en plicated with Below is a de eing shipped ers running ers running (Foreign eX (Foreign eX aged Ethern wall security TA 9-1-1 wo ported interfa og 9-1-1 CA nistrative lin ure Group D -down lines: al interfaces matic Locati interface 9-1-1 interfa Specific featu nd comman ng r! 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Unk n document prop Page 1 SCRI erview of the Please refe ded in this bi on is a miss ETF standard oice manage nterfaces to s ntially no sing e redundancy um hardware ices (MDS) es (DDS) eways ys pability nd process i ss) trunks us OTS y CO) and d o identify cal Intrado RFA available ba ESTA 9-1-1 perty name. known document perty name. IPTI e features an er to the Sum id. Contact y sion-critical c ds-based, IP ement and d simplify integ gle point of f y. e componen ncoming mis sed only for dry (battery s ler informatio AI protocol ased on the o workstations t property name. ON nd benefits o mmary of Off your sales pr call managem P-centric imp ata (ALI) ret gration into e failure, i.e. m ts for a VES ssion critical incoming em seen by the on options, call s. Additiona Novem of VESTA 9- fer section lis rofessional i ment and re plementation rieval existing telep most of the h STA 9-1-1 sy l calls mergency ca CO) flow configu lly, some fea mber 30, 2022 1-1. sting f you esponse n. In phony ardware ystem alls urations atures - Page 254 -Item #24. C D P 3 City of Tybee Islan Dispatch & VESTA Product Descriptio lis th 3.1.1 S M T 1 n M Supp ACD Confe Admi Auto Voice M D T se D Retrie Interf Mana Syste Mana A clie Analy Real- D A T V S T Supp Provi nd A 911 Call Handlin on Error sted above r he solution; t Servers Media Distrib The VESTA 9 -1 solution. T etwork devic MDS servers port for 9-1-1 schemes (L erencing, tra nistrative ph attendant fe e mail MDS servers Data Distribu The VESTA 9 ervices. DDS servers eve and extr faces to CAD ages the tran em activity e agement of o ent applicatio ytics MIS so -time CDR (C DDS servers Advanced Se The Advance VESTA 9-1-1 System Hype The ASNs pro port direct-co de additiona ng r! Unknown docu represent int these are de bution Servic 9-1-1 MDS a The softwar ces such as provide the and Admin Longest idle, ansfer, and c hone feature eatures are always tion Service 9-1-1 DDS p s provide the ract ALI from D (Compute nsfer of call events and lo overall syste ons software lution, and A Call Detail R are always ervices Node ed Services N system. Th ervisor serve ovide the fol onnect capab al tools for tr Error! Unknown ument property n Error! Unknown tegration wit enoted for re ces (MDS) are the softw e extends te VESTA 9-1 following fe queues Ring all, Ci call overflow es and servic implemente s (DDS) provides adv e following fe m ALI databa r Aided Disp details to re ogs for track em resource e distribution Activity View Record) print implemente e (ASN) Nodes (ASN hese are dep ers or on a se llowing funct bility for deliv raining purpo n document prop name. Error! Unk n document prop Page 2 th other third eference pur ware-based c elephony fea -1 workstatio eature/functio rcular and L w capabilities ces ed in pairs an vanced 9-1-1 eature/functi ases, perform patch) system mote agenc king, alarmin s n mechanism w manageme ting d in pairs an Ns) are equip ployed virtua eparate pair tionality: very of SMS oses. This in perty name. known document perty name. d party produ rposes. call-process atures and fu ons and IP p onality: Linear) s nd operate in 1 call data ha onality: m ALI rebids ms ies g and histor m for VESTA ent applicatio nd operate in pped to exte al machines, r of Hypervis S/text calls u ncludes simu t property name. ucts that ma ing compone unctions to p phones. n an Active/S andling and s rical reportin A 9-1-1 work on n an Active/S end the funct which may sor servers. tilizing MSR ulators for: Novem ay not form p ent of the VE packet teleph Standby mo system mon g stations, VE Standby mod tionality of th be hosted o RP protocol. mber 30, 2022 part of ESTA 9- hony ode. nitoring ESTA™ de. he on the - Page 255 -Item #24. C D P 3 City of Tybee Islan Dispatch & VESTA Product Descriptio G G Provi A V T (V e V a eq Six-c 12 G Multip Multip Dual 3.1.2 G T te F F 2-wire “Dry” Analo FAX Web- F F nd A 911 Call Handlin on Error Generating S Generating s de additiona ASNs are alw Virtualized Se The MDS, DD VM’s) on one quipment, lo VM’s also pro nd client sof quipped with: ore Xenon C B of RAM (m ple disk driv ple 10/100/1 power supp Gateways The VESTA 9 elephone sys oreign Exch XS gateway e CAMA 9-1 ring-down c og stations machines/m -based Grap oreign Exch XO gateway ng r! Unknown docu SMS/text call imulated voi al tools for d ways implem ervers DS and othe e or more ph owers power ovide greate ftware are no : CPU’s (minim minimum) es in a minim 1000 NIC’s plies 9-1-1 solutio stems. Gate hange Subsc ys support th 1-1 trunks circuits modems phical User I hange Office ys provide th Error! Unknown ument property n Error! Unknown ls ice calls iagnostic an mented in pai er peripheral hysical serve r consumptio r flexibility fo ow independ mum) mum RAID 5 on supports v eways conve criber (FXS) he following nterface (GU (FXO) he following n document prop name. Error! Unk n document prop Page 3 nd configurat rs and opera servers may ers. This app on and reduc or future soft dent of the s 5 configurati Virtualized various gate ert non-VoIP interfaces: UI) for config functionality perty name. known document perty name. tion of the A ate in an Act y be implem proach redu ces thermal tware upgra server hardw on Server eways to inte circuits to s guration y and interfac t property name. ASN. tive/Active m mented as vir ces the amo loading in th des, since th ware. Virtual s erface to trad standard, SIP ces: Novem mode. rtual machin ount of back- he equipmen he operating servers are no ditional (non P-based VoI mber 30, 2022 es -room nt room. g system ormally -IP) P. - Page 256 -Item #24. C D P 3 3 City of Tybee Islan Dispatch & VESTA Product Descriptio Loop Grou “Wet” Direc Web- M M co a T Interf Interf Interf Interf Interf Interf Web- *A (R 3.1.3 R In to T Four Each Web- F to Black Black 3.1.4 N T D sw nd A 911 Call Handlin on Error -start CO lin nd-start CO ” ring-down ct Inward Dia -based GUI Mediant 1000 Mediant 1000 ombination o lso equipped The following face to 2-wir face to 2-wir face to 2-wir face to eithe face to stand face to stand -based GUI A maximum R6.x and late Remote CA n virtualized o-IP devices These device RS-232 por h unit may co -based GUI or each PSA o allow for C kbox TL601A kbox TL159A Networkin The VESTA 9 Depending up witches in 24 ng r! Unknown docu nes lines (M1K circuits aling (DID) c for configura 0 (M1K) 0 gateway ch of FXO, FXS d with redun g features an re analog CA re loop start re ground-sta r dry or wet dard T1/E1 c dard ISDN-P for configura of four digita er, with firmw AD Port S and/or geo- are deploye es provide th rts per unit ommunicate for configura AP equipped CAD port red A-R2 port ar A-R4 8-port g 9-1-1 system pon the price 4- or 48-port Error! Unknown ument property n Error! Unknown FXO GS mo circuits to spe ation hassis provid S and/or T1/ ndant power nd circuit typ AMA 9-1-1 tr administrativ art administr ring-down li circuits* PRI circuits* ation and ma al circuits m ware upgrad Servers -diverse host ed to extend he following f with multipl ation d with a CAD undancy: rbitrator data sharing m requires sp e/performan t configuratio n document prop name. Error! 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C D P 3 3 3 City of Tybee Islan Dispatch & VESTA Product Descriptio o d 3.1.5 P T sp se in N 3.1.6 W T sa sm G T n in so a 3.1.7 V T e V Using nd A 911 Call Handlin on Error r Cisco. Net epending on Printing The VESTA 9 pecific custo erver) or con nterface. Note: Tybee Workstatio The workstat aving design mall enough Genovation K The versatile on-volatile, p nstalling resi oftware prov nd easy to p VESTA 9-1 The VESTA 9 mergency a VESTA 9-1-1 g standard to ng r! Unknown docu work switch n the configu 9-1-1 system omer require nnected to th Island to pro ons ion uses a m n. The clean h to be moun Keypad , 24-key pro programmab dent softwar vided. Assem press. 1-1 Call Ta 9-1-1 call tak nd non-eme call taking p ower or sma Error! Unknown ument property n Error! Unknown es may be e uration requi m may be eq ements. Prin he VESTA 9 ovide Printer mini PC prov n and compa nted to the b 800 Min grammable ble memory re. The keyp mbled with h aking Pos king position ergency calls positions ma all form facto n document prop name. Error! Unk n document prop Page 5 either standa red. quipped with ters may be 9-1-1 LAN ut rs viding users act design al back of a mo ni PC for VEST keypad can allows the k pad is easy t high quality k Genovation sition n provides a s. Depending ay be implem or (SFF) wor perty name. known document perty name. ard or Power a variety of either local tilizing either with full func lows for flex nitor. Dual m TA 9-1-1 Clien be labeled keypad to co to program u key switches Keypad GUI to allow g upon the s mented in a rkstations t property name. r over Ethern printers, de ly connected r an internal ctionality and xible deploym monitors are nts to fit specific onnect to any using the Wi s, the keys a w Call Taker specific custo variety of wa Novem net (PoE) ve pending upo d (to a works or external d power in a ment options supported. c agency ne y USB port w indows com are durable, y rs to quickly omer require ays: mber 30, 2022 ersions, on the station or network a space s and is eds. The without patible yet light process ements, - Page 258 -Item #24. C D P 3 3 City of Tybee Islan Dispatch & VESTA Product Descriptio With Displ HDM With as eit mode With opera With boxes With With 3.1.8 V T C to Stand Easy Supp Text Allow 3.1.9 E T w V th th ca W e V fr nd A 911 Call Handlin on Error one or more ay Port outp I, DVI, etc.). optional Inte ther single-c es. one or two N ate independ a SAM (Sou s, a headset optional Ge optional wid VESTA SM The VESTA S Centers (TCC o VESTA co dards based y and flexible ports multiple capability m ws transfer of Enhanced The Enhance which can he Vesta Solutio hat Telecom he integratio apability for When a call c nhanced da VESTA conso rom mobile d ng r! Unknown docu e widescreen puts. Adapte . egrated Insta channel (tele Network Inte dently (conn und Arbitratio t/handset un novation 24- descreen tou MS SMS solution Cs) using sta nsole users. d Text-to-9-1 e to operate e text queue may be assig f text calls w Data Win ed Data Wind elp a Telecom ons and Rap municators n of the Rap improved si comes in fro ta (if availab ole. The add devices. Error! Unknown ument property n Error! Unknown n monitors. W ers are option ant Recall R ephone only) erface Cards ected to two on Module) nit and a SAM - or 35-key p uch screen m n allows VES andards-bas . Some of th -1 solution es ned to user within a singl ndow dow provide mmunicator idSOS unde and first res pidSOS NG9 tuational aw m an enable ble) on the E ditional locat n document prop name. Error! Unk n document prop Page 6 Workstations nally availab Recorder (IRR ) or dual-cha s (NICs). Wh o different ne connected to M Speaker. programmab monitor(s) STA 9-1-1 sy sed MSRP p e features o roles e multi-PSA es additional better assist erstand that ponders nee 911 Clearing wareness and ed smartpho Enhanced Da tion data is b perty name. known document perty name. s support up ble to suppor R) software. annel (teleph hen deployed etworks) or b o two standa ble keypads ystems to co rotocol for d of the VESTA AP system data conten t a 9-1-1 cal every secon ed location a ghouse into V d improved d one, Telecom ata Window based on Ad t property name. p to two mon rt other disp IRR softwa hone and rad d with two N be teamed fo ard 310-plug onnect direc delivery of te A SMS solut nt to the VES ler. nd counts in accuracy to s VESTA, PSA decision ma mmunicators in addition t dvanced Mob Novem nitors nativel lay types (V are can be de dio select au NICs, each N or redundan g headset ja ctly to Text C xt messages tion are: STA 9-1-1 co an emergen save lives. T APs now ha aking. s will see loc o the ALI on bile Location mber 30, 2022 ly using GA, eployed udio) NIC may ncy. ck Control s directly onsole, ncy and Through ve the ation & n the n (AML) - Page 259 -Item #24. C D P 3 3 City of Tybee Islan Dispatch & VESTA Product Descriptio 3.2 D 3.2.1 V T (M L sm in fe n ef T d vi V Call d VEST callin data Pre-d SMS sepa nd A 911 Call Handlin on Error DATA MA VESTA An The VESTA® MIS) solution ite includes mall number nformation q ewer than 10 ot previously fficiencies in The VESTA A efined repor irtualized ma VESTA Analy display — V TA Analytics ng party num can be view defined repo support — V rate call type ng r! Unknown docu Rapid ANAGEM nalytics Li ® Analytics L n that is des the ability to r of reports. uickly for sit 00,000 calls y existing in n staffing, op Analytics Lite rts are possi achine (VM) ytics Lite pro ESTA Analy s Lite capture mber (CPN) o wed also if th rts — VEST VESTA Ana e. SMS is no Error! Unknown ument property n Error! Unknown dSOS Informat MENT te Lite edition is igned for sm o search for VESTA Ana tes that have each year. V 9-1-1 report perations, an e solution of ble. The VE on one of th ovides the fo ytics Lite’s C es from integ or date/time e archive is TA Analytics alytics suppo ot supported n document prop name. Error! Unk n document prop Page 7 tion Displays i s a cost-effe mall sites tha a call, expor alytics Lite im e ten or fewe VESTA Ana ting solution nd informatio ffers the bas ESTA Analyti he System H ollowing featu all List pane grated syste search can re-attached Lite provide orts capturing d in a Federa perty name. known document perty name. in the VESTA ctive manag at require ba rt a call deta mproves the er call-taking lytics provid ns that play a on managem sic reports pa ics Lite solut Hypervisor s ures: e on the Hom ems on a nea be applied t to SQL Ser es one-click a g and report al Markets e t property name. User Interface gement infor sic reporting ails record (C ability to rep g positions a es a numbe an important ment. ackage – no tion is alway ervers. me page disp ar real-time to quickly fin rver. access to 9 ting on SMS nvironment. Novem e mation syste g. VESTA An CDR), and ru port near rea and that hand er of new cap t role in impr o ad-hoc or u ys implemen plays call da basis. A sim d calls. Arch predefined r sessions as mber 30, 2022 em nalytics un a al-time dle pabilities roving user ted as a ata that mple hived reports. s a - Page 260 -Item #24. C D P 3 City of Tybee Islan Dispatch & VESTA Product Descriptio Brow works that is Autom reduc slidin The V purgi Centr are a 3.2.2 V N is a Have Be co secur One One V Analy T th co nd A 911 Call Handlin on Error wser-based a stations, pos s accessed matic data p ce the size o ng window fo VESTA Anal ng also prov ralized mana automatically VESTA An No dedicated s performed ccessing the e Microsoft .N onnected to re access to MS-SQL Lic VESTA Ana ytics MIS sys The VESTA A he system fro oncurrently ng r! Unknown docu application — ssible disrup from a brow purging — VE of the databa or running his lytics Lite da vide the abili agement of V y created wh nalytics Fr d client softw using the M e VESTA An Net 2.0 or la the same ne o the VESTA cense per us alytics system stem is requ Analytics acc om any work logged in do Error! Unknown ument property n Error! Unknown — Because V ptions to call wser on local ESTA Analy ase. This en storical repo ata retention ity for the ad VESTA Ana hen VESTA A VESTA ront End ware is requir icrosoft Inte nalytics syste ater software etwork as th A Analytics s ser accessin m access lic uired. cess license kstation con o not exceed n document prop name. Error! Unk n document prop Page 8 VESTA Anal takers is eli or remote c ytics Lite auto sures that s orts, compar limits enforc dministrator t alytics Lite se Analytics Lit A Analytics Li red to acces rnet Explore em must: e libraries ins e VESTA An erver netwo g the VESTA ense is requ es are “concu nected to th d the numbe perty name. known document perty name. ytics Lite is minated. It i computers. omatically re ites always h ring trends, a ced through to archive ol ecurity — Gr e is installed ite Home Page ss the VESTA er 6.0 or late stalled. nalytics serv rk (VPN, etc A Analytics uired per use urrent usage he network a r of access l t property name. not installed s a server-b emoves data have access and maintain user notifica lder event da roups, users d. e A Analytics er browser. T ver or have o c.) MIS system er accessing e” licenses. U as long as th licenses pur Novem d on remote based applic a after 15 mo s to a 15-mo ning perform ation and au ata. s, and permis system. All a The workstat other dedica is required. g the VESTA Users may l e number of rchased. mber 30, 2022 ation onths to onth mance. utomatic ssions access tion ated, A og into f users - Page 261 -Item #24. C D P 3 3 City of Tybee Islan Dispatch & VESTA Product Descriptio 3.3 C M V in vi C (C in S C VEST Esri I Moto Accu 3.3.1 C C b M C U C nd A 911 Call Handlin on Error COMMAN Motorola Solu VESTA® 9-1- ntelligence fr isually depic CommandCe CAD) system nformation is Software and CommandCe TA 9-1-1 Inte ntegration. rola Solution weather Inte Command CommandCe elow. Mapping CommandCe Users can vie CommandCe ng r! Unknown docu NDCENTR utions' Comm -1 with the m rom one map ct a situation entral Aware ms and Call s hosted in th d Solution E entral Aware egration. ns CAD Inte egration. Central A entral Aware entral Aware ew all locatio entral Aware Error! Unknown ument property n Error! Unknown V RAL AWA mandCentra mapping cap p. The unifie n as it unfold for 9-1-1 int Handling. U he highly-se Elements for 9-1-1 inc gration. Aware for 9 for 9-1-1 pr for 9-1-1 off on-based da for 9-1-1 fea n document prop name. Error! Unk n document prop Page 9 VESTA MIS So ARE FOR al Aware for pabilities of C ed interface s to better s tegrations in sers can com ecure Micros cludes the fo 9-1-1 Feat rovides a ran fers a unified ata on the ma atures also i perty name. known document perty name. lution R 9-1-1 9-1-1 combi CommandCe offers PSAP upport field nclude Motor mmunicate w oft Azure clo ollowing elem tures nge of capab d interface to ap display to include the f t property name. ines the call entral Aware Ps multiple s personnel. rola Comput with confide oud. ments: bilities, desc o display loc o enhance d following: Novem handling sol e to deliver lo ources of da ter Aided Dis nce, knowin ribed in the cations and a ecision mak mber 30, 2022 lution of ocation ata to spatch g their sections alerts. king. - Page 262 -Item #24. C D P 3 City of Tybee Islan Dispatch & VESTA Product Descriptio Even senso layers Data Even Histo emer R C b so re 3.3.2 C C b V C th T u a V Authe Maps Displ E A C se M C m ty fe A C p se th nd A 911 Call Handlin on Error t Monitors – ors on a ma s. Layer Pane t Information orical Map – rgencies. Th Rules Engin Command Ce ased on eve ound alerts f educe the nu Command CommandCe elow. VESTA 9-1-1 CommandCe he ALI locati The integratio pdates to m ssist person VESTA 9-1-1 enticates 9-1 s Text-to-9-1 ays links to Esri Integrat ArcGIS Onlin Central Awar ervices such Motorola Co CommandCe monitor capa ype, location eed, the loca AccuWeathe CommandCe rovides cust evere-weath he following ng r! Unknown docu – View device p. This map el – Show or n Display – V View a 90-d is history ca e entral Aware ent types. Fo for critical C umber of ste Central A entral Aware 1 Integration entral Aware on and Rap on shows ke onitor the st nnel respond integration 1-1 calls for 1-1 calls. building foot tion e Basemaps re. Sites hav h as ArcGIS omputer Aid entral Aware bilities. The n incidents, n ation of devic er Integratio entral Aware tomized wea her warnings data: Error! Unknown ument property n Error! Unknown e status and can consist hide data la View details day timeline an be viewed e’s rules eng or example, AD incidents eps needed t Aware for 9 for 9-1-1 pr n for 9-1-1 int idSOS locat ey caller eve tatus of wire ding to an inc includes the Hybrid Enha tprints and A s and ArcGI ve the ability Online or ot ded Dispatc for 9-1-1 int e CAD status narrative, pri ces or units on for 9-1-1 inc ather-driven s, historical d n document prop name. Error! Unk n document prop Page 10 d location, C t of Esri onlin ayers to refin s associated of radio loca d in Google E gine allows u rows in the E s can be cus to support a 9-1-1 Inte rovides a ran tegrates with tion are plott nts, such as less callers. cident. e following fe anced Locat Automated E S World Ge to connect t ther REST s h (CAD) Int tegrates with s monitor all ority, status may also be cludes integ services. Se data, and cu perty name. known document perty name. AD incidents ne, Esri serv ne the map v with each ic ations, CAD Earth or ESR users to crea Event Monit stomized. Th n incident. grations nge of integr h VESTA 9-1 ted on the C s 9-1-1 conn This provide eatures: tion informat External Defi ocoding Ser to local data services. tegration h CAD to pro ows users to ). If AVL sta e displayed. ration with A ervices inclu ustom analyt t property name. s, open-sou ver, and othe view. con on the m incidents, se RI ArcGIS P ate rule-sets or can be hi hese visual o rations, desc 1-1. When a CommandCe ected calls, es essential tion. ibrillator (AE rvice are bui a through the ovide CAD s o see a listin tus is report AccuWeathe ude site-spec ics. AccuWe Novem rce data ale er static map map. ervice reque Pro. to trigger ac ghlighted, a or auditory t cribed in the a 9-1-1 call c ntral Aware alongside lo information ED) locations lt into Comm eir own web status and ev ng of inciden ted through t er. This integ cific forecast eather also p mber 30, 2022 rts, and p or data ests, or ctions nd riggers sections comes in, map. ocation to s. mand map vent nts (event the CAD gration ts, provides - Page 263 -Item #24. C D P 3 City of Tybee Islan Dispatch & VESTA Product Descriptio Locat Forec Curre Daily Rada 3.3.3 C A sy b A se le se A to re re nd A 911 Call Handlin on Error tion key for y cast informa ent Condition y index value ar and satelli Complianc All Motorola S ystem must ased backgr All Motorola S ervice provid everages a d ecurity-sens Azure’s infras op of the clo equirements esponsibility ng r! Unknown docu your desired ation for a sp ns data for a es for a spec ite images. ce Solutions em complete CJ round check Solutions Co der (CSP) of data center a sitive organiz structure alre ud infrastruc s that affect i for. Error! Unknown ument property n Error! Unknown d location. pecific locatio a specific loc cific location. mployees wit JIS Security k. User activ ommandCen ffers a secur and network zations. eady compli cture of thes nfrastructure n document prop name. Error! Unk n document prop Page 11 on. cation. . Index avail th administra y and Aware ities are logg ntral offering re infrastruct architecture es with man se CSPs will e, physical s perty name. known document perty name. ability varies ative access ness training ged for audit s are deploy ture to build e that meets ny assurance receive imm security, or o t property name. s by location s to the Com g and compl ting purpose yed in Micro our applicat s the requirem e programs. mediate bene other areas t Novem n. mmandCentra lete a finger es. soft Azure. A tions. Azure ments of the Systems bu efit for comp that CSP be mber 30, 2022 al print- A cloud e e most uilt on pliance ars - Page 264 -Item #24. C D O SO 4 City of Tybee Islan Dispatch & VESTA Optional Features SECTION 4 OPT 4.1 O T d a V V ca Publi Priva IP sa T Harde SAM All re Weat Dock Addit Exter Exter nd A 911 Call Handlin Error TION OPTIONA The VESTA C esigned to a nd begin tak VESTA 9-1-1 VESTA Comm all processin c Internet co ate IP networ atellite netwo The VESTA C ened laptop (Sound Arb equired cable ther-resistan king station ( tional battery rnal monitor rnal mouse & ng r! Unknown docu NAL AL VESTA CommandPO allow a call-t king 9-1-1 (w position are mandPOST ng solution c onnection us rk with/witho ork with/witho CommandPO computer (r bitration Unit es nt rolling cas (optional) y (optional) (optional) & keyboard Error! Unknown ument property n Error! Unknown FEA A COMM OST call pro aker to mov with ANI/ALI) e persevered must be use can connect sing VPN out VPN con out VPN con OST typicall refer to hard ) se with cut fo (optional) n document prop name. Error! Unk n document prop Page 1 ATUR MANDPOS ocessing sol e to another ) and admin d. In order to ed with the S to the host s nection nnection y consists o dware specif oam liner perty name. known document perty name. RES ST ution is a po r location, re istrative call o use Instan SAM module system via: of the followin ication for la t property name. S ortable call-ta econnect to t s. All feature t Recall Rec e. The VEST ng compone atest model) Novem aking positio their host sy es of the trad cording (IRR TA Comman ents: mber 30, 2022 on stem, ditional R), the ndPOST - Page 265 -Item #24. C D O 4 4 City of Tybee Islan Dispatch & VESTA Optional Features 4.2 O 4.2.1 C O e ca vi ef C fo C Allow No ap Provi Store Conte nd A 911 Call Handlin Error OPTIONA Citizen Inp Offering PSA nvironment, apabilities w ideo, photog fficiency. Citizen Input or each PSA Citizen Input ws citizens to pp download des a contro es visuals as ent is approv ng r! Unknown docu AL COMM put (Optio APs experien Citizen Inpu with no impac graphs and d requires VE AP using the provides the o send video d required o olled, permis s part of the ved by the P Error! Unknown ument property n Error! Unknown CommandP MANDCE nal) nce with clou ut can be de ct to call han data to the P ESTA 9-1-1, service. e following fe o, photograp n citizen's de ssion-based call detail hi PSAP before n document prop name. Error! Unk n document prop Page 2 POST Ruggedi ENTRAL C ud-based ser eployed with ndling functio PSAP enhan Release 7.2 eatures: hs and data evice approach to story e it can be su perty name. known document perty name. ized Mobile Pa CLOUD-B rvices in a fl current CPE onality. Citiz ncing operati 2 and above to the PSAP o managing ubmitted and t property name. ackage BASED S exible yet co E platforms e zen Input allo ons and imp and a FortiG P visual conte d viewed Novem SERVICE ontrolled extending ows a citizen proving call h Gate 60E Fir ent mber 30, 2022 ES n to send handling rewall - Page 266 -Item #24. C D O 4 City of Tybee Islan Dispatch & VESTA Optional Features Once call. T View and s Visua W a vi co st U th e 4.2.2 S C a m tr S R S Integ nd A 911 Call Handlin Error e authorized The citizen u ing can be s strong evide al content is We know PSA nd we are a isuals are no ollected from torage tool. Unlimited acc he Citizen In ach user an Smart Tran CommandCe udio and tra monitoring to ranscript in lo Smart Transc Release 7.2 a Smart Transc rated real-tim ng r! Unknown docu , an SMS co uses the UR stopped at a nce protectio linked to VE APs are unc ddressing th ot accepted m callers usi Storage is in cess to user put subscrip d have them nscription entral Smart anscribes it r increase sit ong-term, se cription is off and above. cription prov me audio tra Error! Unknown ument property n Error! Unknown ontaining a U RL to send th ny time and on protocols ESTA 9-1-1 c comfortable his concern w unless the P ng Citizen In ncluded with training vide ption service m ready to be n (Optiona Transcriptio eal-time into tuational aw ecure storag fered as a su ides the follo anscription fr n document prop name. Error! Unk n document prop Page 3 URL is sent t he video or p all content i s are enforce call records about allowi with a contro PSAP autho nput is store h a subscript eos and Qui e. The compr egin using C al) on is a cloud o a searchab areness acr ge for post-ca ubscription s owing featur rom VESTA perty name. known document perty name. to the citizen photo to the is captured a ed for audit pur ing video an olled, permis rizes submis d and tracke tion to Citize ck Referenc rehensive vi Citizen Input -based serv ble transcript ross an entir all analysis. service and w res: 9-1-1 t property name. n's phone tha PSAP as permanen rposes and e d photograp ssions-based ssion. All dig ed in a Com en Input. ce Cards (QR deos are su in a short am ice that take t, making it a re agency. It works on VE Novem at placed the nt records; s ease of trac phs into the P d approach w gital evidenc mandCentra RC) are inclu ufficient to ed mount of tim es the 9-1-1 available for preserves t ESTA 9-1-1, mber 30, 2022 e 9-1-1 storage king PSAPs where ce al uded in ducate me. call r live call he - Page 267 -Item #24. C D O 4 City of Tybee Islan Dispatch & VESTA Optional Features Real- Keyw Quick Agen No ap Secu Ability Trans conve Short text c No im 4.3 O P m o in nd A 911 Call Handlin Error -time and po words and fu k search and nt, console a pp download rity process y for superv scripts store ersation patt t learning cu calls today o mpact to VES OPTIONA Protecting pe mission-critic rganizations ncreasingly p ng r! Unknown docu ost-call trans ll text search d review hist nd call meta d required o es built into isors to mon d, along with terns over ti urve for call t n their VEST STA 9-1-1 ca AL CYBE eople starts w al systems t s both large profitable for Error! Unknown ument property n Error! Unknown scription h capability torical transc adata provid n citizen dev the service nitor transcri h metadata, me takers since TA 9-1-1 sys all handling RSECUR with protecti to be fully av and small ar r cyber crimi n document prop name. Error! Unk n document prop Page 4 cripts ed vice to reduce th pts for investiga there are no stem functionality RITY SER ng the PSAP vailable and re growing a nals. perty name. known document perty name. he risk of cyb ations, case o changes o y RVICES F P, and public resilient to c as threats lik t property name. berattacks summaries on how they FOR VES c safety orga cyber attacks ke ransomwa Novem or locating answer voic STA 9-1-1 anizations n s. The risks are become mber 30, 2022 ce and 1 eed to - Page 268 -Item #24. C D O 4 4 City of Tybee Islan Dispatch & VESTA Optional Features V im ex C 4.3.1 M 4.3.1.1 A M ev sy se T in to T A A d A O 9 fo L T a fo cy In T co a le a u fu S It to a D nd A 911 Call Handlin Error VESTA Mana mpact system xtensive exp Customer’s s Managed D ActiveEye Se Motorola Solu vent stream ystem, using ecurity even The platform ntelligence s o reduce tim The Custome ActiveEye wil ActiveEye, th ata, and per ActiveEye Re One or more -1-1 system or security ev og Collectio The AERSS d pplicable se orwarded to ybersecurity ntrusion Dete The AERSS d onstantly mo nalyzes traff evel analysis nomalous be sing encrypt urther analys Service Depe is mandato o the Applica ctive Applica Detection and ng r! Unknown docu aged Detecti m availability perience wo system for si Detection ecurity Man utions’ Activ s from Activ g security or nts from appl automates m ources, and e to resoluti er will receiv ll serve as a e Customer rform securit emote Secur ActiveEye R to deliver th vents and pa n / Analytics deployed in ervers, works the ActiveEy y incidents. ection Syste deployed in onitors traffic fic for signs s to enable c ehavior that ted connecti sis. endencies ry that all VE ation Monito ation Monito d Response Error! Unknown ument property n Error! Unknown ion and Res y, integrity, a rking on VES gns of cyber and Resp agement eEye Secur veEye Remo rchestration licable syste manual inve learns what on and cont e access to single interf r will be able ty investigat rity Sensor Remote Sec he service. T ass security s the system stations, swi ye platform, em the system c passing ac of malicious communicati is not captu ions. The ID ESTA Manag ring and Res oring and Re service can n document prop name. Error! Unk n document prop Page 5 sponse reduc and confiden STA 9-1-1 m rsecurity thre ponse ity Managem ote Security S and advanc ems. estigation tas t events will ain any secu the ActiveEy face to displ e to configure ions. urity Sensor These senso information collect logs tches, route which uses include an In cross, into, o s activity in re ons modelin ured by pre-d DS forwards d ged Detectio sponse serv esponse serv nnot be deliv perty name. known document perty name. ces the risk ntiality. Qual mission-critic eats. ment platform Sensors in t ed analytics sks, verifies require rapi urity event. ye platform lay system s e alerts and rs (AERSS) w ors monitor g to the Activ and other se rs, and firew advanced a ntrusion Det or out of the eal time, and ng. This info defined traffi detected sus on and Resp vice for VEST vice for VES vered. t property name. that a cyber ified cyberse cal systems w m collects an he Custome s to identify t activity with d response as part of th security infor notifications will be deplo geo diverse s veEye platfor ecurity inform walls. This in analytics to i tection Syste VESTA 9-1- d performs p rmation is us ic signatures spicious acti ponse custom TA 9-1-1. In TA 9-1-1, th Novem rsecurity thre ecurity analy will monitor nd analyzes er’s VESTA 9 he most imp external thr action. The his service. rmation. Usi s, review sec oyed into the sites in the s rm. mation from nformation is dentify signs em (IDS) tha -1 system. T packet level sed to identi s, including t ivity to the N mers also su the absenc he VESTA M mber 30, 2022 eat will ysts with the security 9-1-1 portant reat goal is ng curity e VESTA system s s of at The IDS and flow ify traffic NSOC for ubscribe e of an Managed - Page 269 -Item #24. C D O 4 City of Tybee Islan Dispatch & VESTA Optional Features 4.3.1.2 N T N T re e a d R M C a h ex D M a th nd A 911 Call Handlin Error Network and The VESTA M Network and The NSOC’s epresent a th ngagement. dditional info evelopment Response pla Motorola’s cy Customer. An nd human m ours 8x5 on xcluding US Dedicated Cy Motorola mai nd surface w hreats and in ng r! Unknown docu d Security O Managed De Security Op expert cybe hreat is dete Customer e ormation fro , or informin an. ybersecurity nalysts perfo methods. The standard U S Holidays. ybersecurity ntains highly web that will ndications of Error! Unknown ument property n Error! Unknown ActiveE Operations C etection and perations Ce ersecurity an ected, analys engagement m the Custo g the Custo analysts wil orm threat in ey review th S business d Experts y trained cyb perform thre f compromis n document prop name. Error! Unk n document prop Page 6 Eye Platform Center Response s enter (NSOC alysts monit sts will inves ts may includ omer, continu mer to enac l develop thr ntelligence g reat intellige days: Monda bersecurity e eat intelligen se. perty name. known document perty name. Dashboard service is pe C) using spec tor for alerts stigate and in de, but are n uing to mon ct the Custom reat reports athering usi ence findings ay through F experts skille nce gatherin t property name. erformed by cialized mon 24x7x365. nitiate an ap not limited to itor the even mer’s docum and review ng a combin s during norm Friday 8AM t ed in monito ng on your be Novem Motorola So nitoring elem If an event t ppropriate Cu o, requesting nt for further mented Incide them with th nation of auto mal US busi to 5PM loca ring the dark ehalf, alertin mber 30, 2022 olutions’ ments. hat may ustomer g ent he omated iness l time, k web ng you to - Page 270 -Item #24. C D O City of Tybee Islan Dispatch & VESTA Optional Features C M M a F R in P S P S M o nd A 911 Call Handlin Error Customer Ris Make staying Motorola cybe nd provide o ocused Age Reporting to ntelligence re Public Safety Stay current w Public Safety Service Depe Motorola’s St ther Manage ng r! Unknown docu sk Review g informed on ersecurity ex other informa ency Threat key stakeho eport tailored y Industry Th with threats y Industry Th endencies trategic Thre ed Cybersec Error! Unknown ument property n Error! Unknown n threats to xperts will w ation that ma Intelligence olders in you d to your org hreat Report that are faci hreat Report eat Intelligen curity Servic n document prop name. Error! Unk n document prop Page 7 your organiz walk the Cust ay contextua Report r organizatio ganization. ing the Publ . nce may be p es for VEST perty name. known document perty name. zation easie tomer throug alize the thre on is easy w ic Safety ind purchased A TA 9-1-1. t property name. r with custom gh threat inte eats the Cus with a prepare dustry at larg A La Carte o Novem mer risk revi elligence fin stomer faces ed customer ge with the M r in combina mber 30, 2022 ews. dings s. r threat Motorola ation with - Page 271 -Item #24. C D W SW M f u m b p a p 5 5 Y p q T o A a s f 5 M S f r p T a c 5 5 M o s d City of Tybee Islan Dispatch & VESTA Warranty Services SECTION 5 WAR Motorola So for public sa use a struct maintenanc by system a preventive m availability i professiona 5.1 T 5.1.1 C Your Motoro provides co quality-of-se The Custom oversee the Agreement and restora supervise a functions. 5.1.2 M Motorola So Service Cen factory train repair, resto preventive m Taking syst are assesse competency 5.2 W 5.2.1 O Motorola So our network support whe door equipp nd A 911 Call Handlin s Error RRA olutions has afety and p tured appro ce and supp availability, maintenanc is a function als, backed The Ser Customer ola Solution oordination ervice deliv mer Suppor e execution and ensure tion cycle t and manage Motorola L olutions nat nters are st ned technic oration, inst maintenanc tems. Motor ed annually y to ensure Warrant OnSite Res olutions’ On k of expert s en you nee ped and rea ng r! 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S sion critical l and servic de compreh alue of sup ctive proces anagement. d by highly s training. es antage by m America to d technician unning at op torola has pr eliver missio su tensive Experie ars’ experience mmunications a mmunity. apacity to Respo thorized Service stem support ce able Motorola to ective service d exibility and Sca pport Plans are dividual Custom ills and Process tablished, struct proach to provid otorola’s team o mmitted people mmunications te Novem communic ce professio ensive pport is mea sses, such System skilled sup making avai provide on ns arrive at ptimum cap roven experi on critical ne upport ence–Motorola h supporting mis and the Public S ond–Motorola’s e Centers, repa enter and parts o provide quick delivery. alability–Motorol e customized to er needs. s–Motorola uses tured, and discip de service deliv of well-trained an understands th echnology busin mber 30, 2022 cations onals asured as port lable -site your pacity. ience to etwork has over 90 ssion critical Safety network of air depots, support and la’s meet s a well- plined very. nd he ness. - Page 272 -Item #24. C D W U M s c t s M 2 is f e s it M c y 5 D t c m 5 T r O e T 5 W t s R City of Tybee Islan Dispatch & VESTA Warranty Services Using Moto Motorola So service cen components to a call for site arrival, Motorola So 25 years of ssues. Mot field engine expertise. W support stra t takes to k Motorola So communica you stay foc 5.2.2 N Designed e technology, connectivity monitoring a 5.2.2.1 The Service requests. C Operations environmen The Service Open Reso Perfo Esca Enga neces Provi 5.2.2.2 With the pro the Monitor system. 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Mot perty name. known document perty name. rvice proce chnicians fro ians perform ed compon service gu urs of techn d timely res backed up situation cal em is critica promise to componen running, yo er (NSOC) s, the NSOC ghly trained tate true Em ort incidents er within the ns a holistic equest action plan experts whe y problem res ts system thre are continu e threshold orola Solut t property name. edures and om your loc m diagnost nents. Whe arantees te nical training solution of y p by technic lls for a mo al to your o o you that w t of an inte our costs do ) C includes d, dedicated mergency S s and subm e Network a view of yo en required solution, wh esholds, est ually monito limit, Monit ions then n Novem backed by cal authoriz ics, remove n it is a res echnician d g per year a your servic cal consulta re specializ peration an we will do w lligent own, and he state-of-the d team. Wit Services-gra mit change and Security ur service d en tablished du ored by the toring and notifies the mber 30, 2022 zed e ponse ispatch, and 15- ce ants and zed nd our whatever elps e-art h ade y delivery uring - Page 273 -Item #24. C D W d i R s p d a 5 5 5 M s p ( City of Tybee Islan Dispatch & VESTA Warranty Services designated mplementa Response p state chang performanc data in a ce and Respon Proac syste Monit and p Minim Alarm remo 5.2.2.3 Deliv efficie Provi contin 5.2.2.4 Deplo Helps comp 5.2.2.5 Motorola So software up product upd (PB). nd A 911 Call Handlin s Error maintenan ation. This is provides pre ges, runawa ce counters entralized d nse: ctively monit em performa tors each se performance mizes risk an ms the NSOC otely Anti Virus vers virus pro ent manner des a best-i nuously upd Patch Ma oys Microsof s ensure sys prehensive, h Software olutions, in pgrades. Mo dates and/o ng r! Unknown docu ce provider s a very str e-failure ha ay processe , and stores atabase. 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It collects , performan features av d mitigate ris evice for har ions, predict scalation, w ates are teste or our call h move the lat ating they ar ly when bun will oversee customer n ange Notic t property name. tc.) set up u n seconds. es alerts on and stores nce data, a vailable thro sks to ensur rdware alarm ting issues b with most ala ed and appl andling platf test viruses. re compatibl ndled with Vi all approve notification e (PCN) or Novem upon . Monitoring n service/de s user-defin nd configur ough Monit re highest po ms, software before they o rms resolved ied in a time forms and le with your rus Protectio ed hardwar of schedule r a Product mber 30, 2022 g and evice ned ration oring ossible e alarms occur d ely, solution on for re and ed Bulletin - Page 274 -Item #24. C D S SS 9 I c S P r s 6 Y c s Y i s R p O ( o M 6 P t a e i City of Tybee Islan Dispatch & VESTA Statement of Work SECTION 6 STA 9-1- mplementa continues u Solutions, In Project Man required pla solution. 6.1 IM Your VESTA collaboratio systematic Your Projec mportant ro status, risks Report, whi progress an Our project (PMI) Proje one primary Motorola So PL 6.2 P Phase I is th the Project agency con ensure that n the Motor nd A 911 Call Handlin k VESTA 9-1-1 Error ATEM 1 ation Planni until the Nex nc. (Motoro nager (PM) an to implem MPLEME A 9-1-1 sys ons with mu approach to ct Manager ole in this p s, and next ch will prov nd detection manageme ct Manage y goal; align olutions will LANNING Phase I PHASE I he period in Manageme ntract award the project rola Solutio ng r! Unknown docu MEN ing is an ite xt Generatio ola Solution , working w ment and c ENTATIO stem is a la ultiple partie o project m and Motoro process by c steps. The vide a cons n of potenti ent method ment Body n the projec l implemen IMPLEMENTA & TESTING Phase II - PLANN n which the ent Plan (PM d the Motor t scope has ons Project Error! Unknown ument property n Error! Unknown T O erative proc on 9-1-1 (N ns) is forma with the proj ommunicat ON METH arge project es. Success managemen ola Solution communica e project wil istent vehic al progress dology is als of Knowled ct with your t the projec ATION G NING e project is f MP) is final rola Solution s been asse Schedule. n document prop name. Error! Unk n document prop Page 1 F W cess. It begi NG9-1-1) VE lly migrated ject team, i te the supp ODOLOG t involving c sful implem t. ns Project M ating back t l use an MS cle for comm s delays. so based up dge (PMBO r overall exp ct using a “p TRAINING Phase III formally lau lized and re ns PM coor essed, and The PMP w perty name. known document perty name. 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C D S S i T P i t T d p s T a r 6 T O p t 6 T T u i c City of Tybee Islan Dispatch & VESTA Statement of Work Solutions de ntegral to th The specific Expo Confi Final Final each plann Deter proje Prior to coll mportant fo their decisio The project design, inte principles a site visits an The origina a review of require a ch 6.2.1 P The project One of the m project with this meeting Proce Key p Revie First 6.2.2 P The project The purpos understand nteractive d can be conf nd A 911 Call Handlin k VESTA 9-1-1 Error eliverables he project. c objectives ound on spec irm NG9-1-1 ize the solut ize plans for primary sta ning. rmine aspec ct. Much of ecting the d or the team on-making. principles egrations, a nd constra nd the Proje l configurat system req hange orde Project Kic kick-off me main objec a clear and g: ess owners project miles ew the overa review of the Project Wo call flow an e of the Ca ing of your discussions figured to m ng r! 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This incl Meeting. ovided by T ystem or eq owing rece ject particip project expe ssed nt of Work (S with you to b is to obtain ed future wo he new VES Novem milestones t reviewed to m design an e scope of th ct stakehold he project, a that will go rs so that a y the project udes condu Tybee Island quipment w ipt of the co pants begin ectations. D SOW). be held at t n a compreh orkflow thro STA 9-1-1 s mber 30, 2022 hat are align d e ers. it is overn all t ucting d during will ontract. n the During he site. hensive ough system - Page 276 -Item #24. C D S D u c t s I I p d t a T 6 O f M m b s a S City of Tybee Islan Dispatch & VESTA Statement of Work During this up and prog circuits. Mo that will be system. De Detai Detai Detai Detai Detai Detai Site w E A P E t is importa t is critical t process. Th different typ to and answ and Dispatc This will ens 6.2.3 P Once the sy for site impl Motorola So members vi be drafted a schedule w and change Schedule w nd A 911 Call Handlin k VESTA 9-1-1 Error meeting, M gram the VE torola Solu used for all sign discus iled review o iled review o il review of C il review of N il review of N iled review o walks for En Environmenta Power: ou Cabling: p Adjuncts: CAD: ALI Recorder Mapping PBX Physical spac External inter ant that you that you an he detailed pes of trunk wered by th chers intera sure a smo Project Pla ystem desig lementation olutions res ia the Moto and forward ill be used es have bee will be create ng r! 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Once pu Novem our agency s, lines and design elem r VESTA 9- am design mee f each entit ow (how th cations are w (how Cal of the new schedule re the team ns Schedul First Pass” nce all feed ter Project ublished an mber 30, 2022 to set d ments -1-1 etings. ty in this e routed l Takers system. esources le will dback d a - Page 277 -Item #24. C D S b c T 6 P T g S s c T S D c a m 6 T e b Y t S f i a e O City of Tybee Islan Dispatch & VESTA Statement of Work baseline es change req The Plannin The P Syste The M reach A dra A dra The m 6.3 P Phase II is t The project going “live”, Solutions P site activitie completed a Testing mile Schedule. During this components and premise made ready 6.3.1 S The proces equipment i but not limit Your equipm to site. Staging incr failures and nstallation t assurance t equipment i Once stage nd A 911 Call Handlin k VESTA 9-1-1 Error tablished, t uests. ng Phase e Project Plan em design a Master Proje hed regardin aft site cut pl aft Acceptan materials pu PHASE II the period o ’s impleme , while mini M will coor es, while en as per the P estones and phase the c s and data e compone y. Solution S s starts with is assemble ted to, syste ment is also reases effic d performing time is requ that each s issues. ed your syst ng r! Unknown docu the Master nds when: has been a nd Call Flow ect Schedule ng deliverabl an has been ce Test Plan rchased from – INSTA of time in w ntation is a mizing disr dinate the P nsuring that Project Plan d deliverab component flow, are co ents are del Staging h the stagin ed, configu em softwar o quality-ch ciency by le g initial con uired by sta ite’s equipm tem will be Error! Unknown ument property n Error! 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Y ducing the y and instal Novem opriately su concerned esting take without actu e Motorola rference wit sting are entation an he Master P rvers, netwo etwork, reg r facilities a utions. You ormation, in and trunk d aged and sh event out-of e. Less on s You have risk of onsi lation. mber 30, 2022 ubmitted parties place. ually th other nd Project ork gional re ur site ncluding data. hipped f-box site ite - Page 278 -Item #24. C D S 6 T d 6 O w T c U A c City of Tybee Islan Dispatch & VESTA Statement of Work 6.3.2 S The followin detail and s Unpa Place If new R R lin R th re R Phys ident Phys cablin Phys For e Docu C C P P Mana Perfo 6.3.3 T Our plan inc which is ben Testi Testi Testi Testing is o combined c Upon contra Acceptance completion nd A 911 Call Handlin k VESTA 9-1-1 Error Site Install ng outlines steps will be ack and inve ement of rac w cabling is Run cable fro Run cable fro nes Run LAN cab his includes ecorder, and Run LAN cab ical installat ified backroo ical installat ng provided ical installat each site, co ument to incl Configure all Configure all Perform Rout Perform Firew age all appro orm installati Testing cludes perf neficial for ng will be pe ng will be pe ng will allow one of the m concentrate act award, e Test Plan of the imple ng r! 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Add ll 9-1-1 trunk ll administra lutions work network, logg pplicable) nents at the etc. and asso he Detail De S solution. al infrastruc cess will req view the Sy lan. At the a Solutions mber 30, 2022 ditional ks ative kstations; ging ociated sign cture, quire ystem will - Page 279 -Item #24. C D S e d 6 T A p v n s 6 R City of Tybee Islan Dispatch & VESTA Statement of Work execute the document te 6.3.4 L The Implem Site I The s proce At the conc period will b vendors/pro nominal sys site lockdow 6.3.5 C Responsibil Use r disco Provi servic Notify Orde Assu Provi groun telep Assu coord this fi Provi site s Upda syste Provi and p Ensu opera Provi remo nd A 911 Call Handlin k VESTA 9-1-1 Error e test plan t est results. Lockdown mentation an mplementat site testing h ess lusion of th begin and re oviders of e stem testing wn will be s Customer lities shall i reasonable e overed during de appropria ces and train y and coordi r (and poten me sole res de dedicate nding, or as hone and co me full resp dinates, stru ile and use i de a comple system insta ates to the ba em per Moto de a floor pl position num re the opera ating require de the appli ote monitorin ng r! Unknown docu hat display n nd Testing tion is comp has been com e site’s imp emain in ef each subsys g without m scheduled v Respons nclude, but efforts to pro g installation ate schedule ning inate schedu ntially additio ponsibility fo d (2) 20A 11 determined omputer syst onsibility for cture addres t to update t ete ESRI-ba llation ase map file rola Solution lan outlining mbers for Ca ating environ ements cable broad ng, support a Error! Unknown ument property n Error! 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During portunity to cation and c Schedule. tallation ation to aid in st installation y availability ola Solutions t upon the c mpleteness o wer outlets fo he proper op e map file, in SN boundar m (shapefile) t el designate ons provided Supervisor p and meets V ESTA 9-1-1 V nectivity t property name. configured a during the p own (config implement perform pre configuratio n the solutio n phases of for VESTA 9 s, which may change of Customer- or the facilitie peration of th ncluding, bu ies, City bou thirty to sixty ed, will be tra d equipment positions VESTA 9-1-1 Virtual Privat Novem as designed project plann guration fre tation and t e-approved on changes on of any pro this project 9-1-1 on-site y require a C -supplied da es and appro he emergen ut not limited undaries; ma y days prior ansferred to is to be inst 1 minimum te Network ( mber 30, 2022 d and ning eeze) training, d . The oblems e Change ata opriate cy to: X / Y aintain to on- the alled (VPN) for - Page 280 -Item #24. C D S 6 C f t T P c m T s e P E City of Tybee Islan Dispatch & VESTA Statement of Work Provi lines instal Provi to the Provi groun Assis other perso Provi prefe Docu Make jacks Ensu (IDF) serve Provi 6.4 P Cutover is t focus on pla to restore th The Cutove Phase to br current equ minimal ope The Cutove systems are equipment. PSAP. To th Examples o Flash Work perso radio Reloc their to the nd A 911 Call Handlin k VESTA 9-1-1 Error de for, move and other P llation start d de for, move e backboard de facility sp nding, and a st Motorola S r requiremen onnel to com de the tap to erably to prov ument and su e available a s or contract re that or co ), wall board ers are insta de Administ PHASE II the primary anning, exe he system t er Plan defin ring new eq ipment to t erational im er Phase is e brought o Motorola S hat end, du of cutover o h Cut: A flas kstations at a onnel do not or Compute cation Cut: Y PSAP is upg e new VEST ng r! Unknown docu e, test and m PSTN connec date e, test and m demarcatio pecific work any electrica Solutions in s nts for acces mplete their p o the networ vide the nam upply config at the equipm with Motoro ontract with M s and/or inte lled trative Printe I – CUTO focus of yo ecuting, and to the pre-m nes the seq quipment to he new. Ap mpact. the major t on line and s Solutions’ P uring the Pla options are h cut require a site are cu t require tem er Aided Dis You may ch graded. Onc TA 9-1-1 syst Error! Unknown ument property n Error! Unknown make operat ctions to the make operat on at least 14 and activity, l or conduit n securing any ss to areas w project respo rk clock, if ap me/address o uration infor ment rack, al ola Solutions Motorola So erconnect po ers OVER our NG9-1- d monitoring migration op quenced pr o an operati ppropriate s transition po site’s opera PM will work anning Pha as follows: es a coordin t over to the mporary reloc patch (CAD oose to vac ce the upgra tem n document prop name. Error! Unk n document prop Page 7 ional or othe e backboard ional or othe 4 days prior , including, b needed to s y required se within the fac onsibilities u pplicable. Th of a timeserv rmation on th ll remote acc s as required lutions to gu oints appear 1 project, it g. The cuto peration in t ocedures a onal state, safeguards oint for the ations shift k with your ase the dec ated migrati e NG9-1-1. T cation to ano ) system, re ate their PS de is finishe perty name. known document perty name. erwise delive demarcation erwise delive to installatio but not limite upport the im ecurity clear cility necessa nder this ag his includes ver on the n he existing C cess lines te d uarantee Inte r in the imme ts success over plan in the event o and steps th as well to t are built in project. Mo from the ol team to mi cision will be on of 9-1-1 t The benefit o other PSAP sulting in les AP and ope ed the person t property name. er CAMA tru n at least 14 er two (2) AL on start date ed to, constr mplementati rances, iden ary for Moto reement all interface etwork. CPE erminated on ermediate D ediate area w will require cludes the of a catastro hat will occu transition se to ensure a otorola Solu d equipmen nimize the e made for traffic to the of a flash cut that might n ss disruption rate at the a nnel would s Novem nks, adminis 4 days prior t LI circuit con ruction, core on tification tag orola Solution es necessary n RJ 11 or R Distribution F where VEST e a methodic fallback pro ophic failure ur in the Cu ervices from a cutover w utions provi nt to the ne disruption f the cutove PSAPs. t is that the P ot have the n. alternate PSA systematical mber 30, 2022 strative to nnections drilling, gs and ns y, RJ 45 rame TA 9-1-1 cal ocess e. utover m the with ided ew for each r plan. PSAP same AP while lly move - Page 281 -Item #24. C D S T p M 6 T t a A t C 6 T 6 O t a I P City of Tybee Islan Dispatch & VESTA Statement of Work The Draft C provided sy Master Proj 6.4.1 M The Motoro technical st assignment Pre-c Syste The M the s The C met At the conc to discuss t Cutover Su 6.4.2 C The agency Sche Assu delive Coord Solut includ partic 6.5 P Once all site to closure p associated mplementa Project clos All sit All on All Sy Tybe nd A 911 Call Handlin k VESTA 9-1-1 Error Cutover Plan ystems, mat ject Schedu Motorola S ola Solution aff to suppo ts will be pla cut and Post em Acceptan Motorola So ite cutover a Cutover Pha lusion of th he cutover, pport Plan. Customer y is respons edule approp me respons erables as d dinate third tions delivera des, but is n cipating in th PHASE IV es are oper phase. The with the de ation to Sup sure will occ tes have cut n-site post cu ystem Accep e Island has ng r! Unknown docu n will specif terials, and ule. Solutions s PM will co ort the trans anned and t-cut site test nce Test Pla lutions PM w and report up ase will end w e Cutover P , any remai Respons sible for the priate person ibility for cut delineated in party service ables, but m ot limited to he cutover V – PROJ rational and e project clo eployment o pport. cur when: tover to the n utover suppo ptance Testi s signed the Error! Unknown ument property n Error! Unknown fy specific t services. T Respons oordinate a sition to the tracked via ting will be p an that will b will track Mo pdates to yo when the pro Phase, a m ning Motor ibilities D e following d nnel to suppo tover activitie the approve es and/or ac may affect Mo Telco’s, thir JECT CL d the post-c osure phase of your proje new VESTA ort has been ng has been Site Accept n document prop name. Error! Unk n document prop Page 8 tasks and r The Cutove ibilities D assignment e new VEST a the Motor performed in e provided b torola Soluti our team for oject team a meeting will rola Solution During Cut during cuto ort the cutov es that are b ed Project P ctivities durin otorola Solu rd party vend LOSURE cutover cov e is the pro ect and to t A 9-1-1 syste n completed n successful tance docum perty name. known document perty name. esponsibilit er Phase wi During Cut of appropr TA 9-1-1 sy rola Solution n accordance based on the ions issues a updates to t agrees that a be held wit ns issues, a tover ver: ver beyond the s Plan ng the cutov tions system ders, or othe verage is co cess of com transition th ems lly executed ment t property name. ties for Mot ill be sched tover riate Motoro ystem. Res ns Project S e with Motor e type of sys and/ or exce the Issues C all cutover ob th the proje and to revie scope of Mo er that are n ms and/ or se er organizati omplete, the mpleting an he project fr and approv Novem torola Solut duled via the ola Solution source Schedule. rola Solution stem(s) purc eptions noted Control Log bjectives hav ect team me ew the Post torola Soluti not Motorola ervices. Thi ons that are e Project w ny open issu rom ved by Tybee mber 30, 2022 tions e ns ns chased d during ve been embers t- ions s e will move ues e Island - Page 282 -Item #24. C D S T r T 6 M City of Tybee Islan Dispatch & VESTA Statement of Work The Motoro resolution. A Technical S 6.5.1 S Motorola So CPE Solut Syste IP Sc Band Syste Othe nd A 911 Call Handlin k VESTA 9-1-1 Error ola Solution Any open is Support, Sit Site Install olutions will inventory, in tion Overview em Diagram chema and N dwidth Estim em Acceptan r documenta ng r! Unknown docu s PM will e ssues at tim e Installatio lation and l provide “a ncluding a co w / Detailed s Naming Con ates nce Test ation as mut Error! Unknown ument property n Error! Unknown nsure all is me of closur on, and Ver d Verificat as-built” doc omplete list System Doc vention ually agreed n document prop name. Error! Unk n document prop Page 9 sues have re are to be rification Pa tion Packa cumentation of installed e cument d to by the p perty name. known document perty name. been resol e transitione ackage. age n: equipment arties t property name. ved or assi ed to Motor Novem gned for rola Solutio mber 30, 2022 ns - Page 283 -Item #24. C D C SC F W 1 7 7 City of Tybee Islan Dispatch & VESTA CommandCentral SECTION 7 COM FOR WOR 1. OVERV T M th m a U p M T M re o A 7.1 A P M 7.2 C M p o d C co d T C nd A 911 Call Handlin Aware for 9-1-1 S Error MMA R 9-1 RK VIEW The Stateme Motorola Solu he Customer mutually agre greed upon Unless specif rovide Moto Motorola Solu The number a Motorola Solu eference wit r convey a s Agreement. AWARD A Project Initiat Motorola Solu COMPLET Motorola Solu erforming th ccur per the elay. Customer wil ompletion of eliverable w The Service C Customer Ag ng Statement of Work r! Unknown docu AND 1-1 S nt of Work (“ utions, Inc. ( r will work to eed upon go via the chan fically stated rola Solution utions to fulf and type of s utions or its hin this docu software or s AND PRO ion and Plan utions and th TION AN utions Integr he last task li e project sch l provide Mo f Motorola S within five bus Completion w reement and k Error! Unknown ument property n Error! Unknown CEN STAT “SOW”) defi (“Motorola S o complete th verning sche nge provisio d, Motorola S ns resources fill its deliver software or s subcontract ument and th subscription OJECT IN nning will be he Custome ND ACCE ration Servic isted in a se edule enabl otorola Solut Solutions res siness days will be ackno d the Servic n document prop name. Error! Unk n document prop Page 1 NTRA TEM nes the prin olutions”) an heir respecti edule. Any c n of the Agre Solutions wo s with unrest ry obligations subscription ors are spec he subcontra license or s NITIATIO egin following r. EPTANCE ces are cons eries of respo ing Motorola tions written ponsibilities of completio owledged in e Completio perty name. known document perty name. AL A MENT cipal activitie nd the Custo ive responsi changes to t eement. ork is perform tricted direct s. n licenses, pr cifically listed actors’ SOW ervice that a ON g execution E CRITER sidered comp onsibilities. C a Solutions t notification or rejects a on or receipt n accordance on Date will b t property name. AWA T OF es and resp omer. Motoro bilities in ac he scope wi med remotel t network ac roducts, or s d in the Agre Ws (if applica are not explic of the Agree RIA plete upon M Customer ta o complete that it does Motorola So t of a deliver e with the te be memorial Novem ARE F onsibilities o ola Solutions ccordance w ill be mutual ly. The Cust ccess to ena services prov eement. Any able) does no citly listed in ement betwe Motorola Sol sk completio its tasks with not accept t olutions serv rable. rms of Mast lized by Mot mber 30, 2022 of s and ith the ly omer will able vided by y ot imply n the een utions on will hout the vice er torola - Page 284 -Item #24. C D C 7 7 City of Tybee Islan Dispatch & VESTA CommandCentral S of 7.3 P 7.3.1 P A C C w yo S S e T in D P M Make Sess Cond Revie Revie Revie provid Discu traini C Provi applic Colla Sess Atten Revie Custo M Comm nd A 911 Call Handlin Aware for 9-1-1 S Error Solutions and f the Softwa PROJECT Project Pla A clear under Customer are CommandCe we will work w our prepared Shortly after c Session telec ach phase o The Comma nformation Delayed, inc Project Sche Motorola So e initial conta ion teleconfe duct the Proj ew the overa ew the resou ew the Comm ded informa uss the onlin ng approach Customer Re de Motorola cation admin aborate with ion meeting nd the Projec ew the Comm omer inform Motorola So mandCentra ng Statement of Work r! Unknown docu d Customer. are Products T DEPLO anning Se rstanding of e critical to th entral Aware with you to h dness for the contract sign conference w of the project ndCentral A that is used complete, or edule. lutions Res act with the C erence. ect Planning all project sc urce and sch mandCentra tion. ne Motorola S h. esponsibilit a Solutions w nistrators. the Motorola date. ct Planning S mandCentra ation within lutions Deli al Aware Set k Error! Unknown ument property n Error! Unknown Software Sy Addendum, OYMENT ession the needs a he successf for 9-1-1. In help you und e implement ning, Motoro with your des t. Aware Setu d for the pro r inaccurate sponsibilitie Customer P g Session te cope and obj heduling req al Aware 9-1 Solutions So ties with the nam a Solutions P Session tele al Aware 9-1 5 business d iverables tup Question n document prop name. Error! Unk n document prop Page 2 ystem Comp , unless othe and expectat ul implemen n order to es derstand the tation and su ola Solution w signated res p Question ovisioning o e informatio es roject Mana eleconferenc jectives. uirements. -1 Setup Qu oftware Ente mes and cont Project Man conference. -1 Setup Qu days. nnaire. perty name. known document perty name. pletion will b erwise stated tions of both ntation and o stablish initia impact of in upport of Co will conduct source to rev naire is use of Comman on may hav ger and sch ce. uestionnaire erprise Learn tact informat ager (“PM”) uestionnaire t property name. be in accorda d in this SOW h Motorola S ongoing oper al expectatio ntroducing a ommandCen a one-on-on view the task ed to collec ndCentral A e a signific edule the Pr and require ning Experie tion for the d and set the and provide Novem ance with the W. olutions and ration of ns for deplo new solutio ntral Aware 9 ne Project P k requiremen t required Aware for 9- ant impact roject Plann ed Customer ence Portal ( designated L Project Plan e the require mber 30, 2022 e terms d the yment, on and 9-1-1. Planning nts of 1-1. on the ing r (“LXP”) LXP and nning ed - Page 285 -Item #24. C D C 7 7 7 City of Tybee Islan Dispatch & VESTA CommandCentral 7.3.2 H M Procu Requ Arran Notify C Procu Provi Rece M Deliv 7.3.3 H M h M Firew Insta C Provi Firew Assis M Insta Insta 7.4 C C a a M Insta 9-1-1 Provi nd A 911 Call Handlin Aware for 9-1-1 S Error Hardware Motorola So ure contracte uest shipping nge for shipp y Customer Customer Re ure Custome de required eive and stor Motorola So very of contra Hardware, Motorola Solu ardware and Motorola So wall configura llation of VE Customer Re de network wall configura st in coordina Motorola So llation and c llation and c COMMAN CommandCe ccessed via nd web brow Motorola So llation of Ch , as required de URL acc ng Statement of Work r! Unknown docu Procurem lutions Res ed equipme g address an ping to the C of equipmen esponsibilit er provided e information re shipped e lutions Deli acted equipm Software utions will w d software fo lutions Res ation if Moto ESTA Edge V esponsibilit environmen ation if Custo ation of Hard lutions Deli configuration configuration NDCENTR entral Aware a web brow wser. lutions Res rome on all d. cessing the C k Error! Unknown ument property n Error! Unknown ment and S sponsibilitie nt in accorda nd receiver n Customer’s lo nt shipping s ties equipment. for equipme equipment. iverables ment to Cust e and Firew ork with the or the deploy sponsibilitie orola Solution VM. ties t information omer provid dware, Softw iverables n of VESTA E n of Motorola RAL AWA for 9-1-1 is wser (Chrom sponsibilitie Customer c CommandCe n document prop name. Error! Unk n document prop Page 3 Shipment es ance with th name. ocation. specifics and ent shipping tomer locatio wall Insta Customer to yment of Co es ns provided. n as request ed. ware and Fir Edge VM, as a Solutions p ARE FOR a Solution-a e). The Clie es onsoles that entral Aware perty name. known document perty name. e equipmen d ETA for arr and delivery ons. allation an o schedule t mmandCen . ted. rewall install s required. provided equ R 9-1-1 C as-a-Service nt in this con t will be usin e for 9-1-1 a t property name. nt list. rival. y. nd Configu the installatio tral Aware fo ation and co uipment. CLIENT e (“SaaS”) ap ntext consist ng Command pplication. Novem uration on of the req or 9-1-1. onfiguration. pplication tha ts of a works dCentral Aw mber 30, 2022 quired at is station ware for - Page 286 -Item #24. C D C 7 7 City of Tybee Islan Dispatch & VESTA CommandCentral C Assis Provi applic M Comm Insta 7.5 C M 1 S T C p u M Use t within Enab Provi C Ident Use t perm M Comm 7.6 C C VEST Esri. Moto Accu Rapid nd A 911 Call Handlin Aware for 9-1-1 S Error Customer Re st in coordina de client wo cation. Motorola So mandCentra llation of Ch COMMAN Motorola Solu -1 system ba Setup Questi The Custome CommandCe rocess allow ser. Motorola So the Comman n the Comm ble Comman sion the age Customer Re tify a Comma the Comman missions. Motorola So mandCentra COMMAN CommandCe TA 9-1-1. rola Solution weather. dSOS (Optio ng Statement of Work r! Unknown docu esponsibilit ation of Chro orkstations, w lutions Deli al Aware for rome on Cu NDCENTR utions will pr ased on the onnaire. er’s agency(s entral Cloud ws the agenc lutions Res ndCentral Ad andCentral dCentral Aw ency’s Comm esponsibilit andCentral S ndCentral Ad lutions Deli al Aware for NDCENTR entral Aware ns CAD (Op onal). k Error! 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R 9-1-1 E Production n the Comma al users mus mmandCentra fic capabilitie e Customer ator. ). e agency’s C R 9-1-1 IN ntegration w Motorola Sol t property name. tivity suitable omer client(s ENABLEM CommandC andCentral A st be provisio al Admin too es and perm and the Cus CommandC NTEGRA ith the below ution CAD). Novem e for access s). MENT Central Awar Aware for 9- oned within t ol. The provis missions of e stomer’s age Central users ATION w elements: mber 30, 2022 ing the e for 9- 1-1 the sioning each ency(s) s and - Page 287 -Item #24. C D C 7 7 City of Tybee Islan Dispatch & VESTA CommandCentral M Confi C Provi Ensu deplo M Comp 7.7 C C LX le C M Initial Provi A A A Advis C Provi Advis Ensu M Custo 7.8 T F C C a te M co nd A 911 Call Handlin Aware for 9-1-1 S Error Motorola So iguration of C Customer Re de required re VESTA 9 oyment of Co Motorola So pletion of co COMMAN CommandCe XP. This sub earning conte Content is ad Motorola So l setup Cust de instructio Adding and m Adding and m Assign course se Customer Customer Re de a list of u se users of t re required Motorola So omer Access TRANSIT ollowing the Customer’s s Customer Su gency’s bus echnical sup MSI-HELP (o ommandcen ng Statement of Work r! Unknown docu lutions Res CommandC esponsibilit information 9-1-1 and Mo ommandCen lutions Deli onfiguration o NDCENTR entral training bscription se ent and allow dded and upd lutions Res omer LXP a on to the Cus maintaining u maintaining G es and Lear r of required esponsibilit users and re he availabili LXP training lutions Deli s to LXP tra TION TO S e completion solution trans ccess is the siness proce pport concern option x4, x4 ntral@motor k Error! Unknown ument property n Error! Unknown sponsibilitie Central Aware ties for configur otorola Solut ntral Aware f iverables of Command RAL AWA g is made av ervice provid ws your use dated on a r sponsibilitie administrator stomer Adm users. Groups. rning Paths. /suggested ties equired data ty of the LXP g courses ar iverables ining course SUPPOR of the activa sitions to sup e main point sses. Our C ns you migh , x3) or by e rolasolutions n document prop name. Error! Unk n document prop Page 5 es e for 9-1-1 in ration of Com tions CAD s for 9-1-1. dCentral Aw ARE FOR vailable via M des you with ers the benef regular basis es r. ministrators o LXP training for user reg P. e completed es. RT AND C ation of Com pport. of contact a Customer Su t have and c emailing sup s.com. perty name. known document perty name. ntegration mmandCentr oftware requ ware for 9-1-1 R 9-1-1 T Motorola So continual ac fit of learning s to keep info on: g courses. istration to M d. CUSTOM mmandCentr s you integr pport team w can be reach port- t property name. ral Aware fo uirements ar 1 integration TRAINING olutions Softw ccess to our g at times co ormation cu Motorola So MER SUC ral Aware fo rate this solu will be the po hed either by Novem or 9-1-1 integ re met prior n. G ware Enterp r library of on onvenient to rrent. lutions. CESS r 9-1-1 the ution into you oint of conta y phone at 1 mber 30, 2022 gration. to the rise nline them. ur act for 1-800- - Page 288 -Item #24. C D C City of Tybee Islan Dispatch & VESTA CommandCentral M Trans C Provi enga Enga M Custo nd A 911 Call Handlin Aware for 9-1-1 S Error Motorola So sition Custom Customer Re de Motorola ge Motorola age the Moto Motorola So omer transit ng Statement of Work r! Unknown docu lutions Res mer to Moto esponsibilit a Solutions w a Solutions’ s orola Solutio lutions Deli ion to Suppo k Error! Unknown ument property n Error! Unknown sponsibilitie rola Solution ties with specific support. ns support o iverables ort. n document prop name. Error! Unk n document prop Page 6 es ns Custome contact info organization perty name. known document perty name. r Support. rmation for t as needed. t property name. those users Novem authorized t mber 30, 2022 to - Page 289 -Item #24. C D O SO W S 8 8 8 City of Tybee Islan Dispatch & VESTA Optional Statemen SECTION 8 OPT WOR SMA T a Is p su It C d ch w A C 8.1 C 8.1.1 C T n 8.1.2 C M Assig Assig Set u Sche C Assig appro Assig is res nd A 911 Call Handlin nt of Work – Citize Error TION RK – ART This Stateme nd the tasks sland, in orde rovides the uccessful pr is understoo Contract Des uring the ex hanges mus will be an Exh After contract Change Orde CONTRA Contract A Tybee Island ecessary do Contract A Motorola Solu gn a Project gn resources up the projec edule the pro Customer Re gn a Project ovals. gn other reso sponsible. ng en Input and Sma r! Unknown docu NAL – CIT TRA ent of Work ( s to be perfo er to implem most curren roject implem od that this S sign Review ecution of th st be reflecte hibit to the C t execution, er process a CT Award and Motoro ocumentation Administra utions Respo Manager as s necessary ct in the Moto oject kickoff m esponsibilitie Manager as ources nece rt Transcription Error! Unknown ument property n Error! Unknown STA TIZE ANS (SOW) desc rmed by Mo ment the clou t understand mentation. SOW may b (CDR), and he project. If ed in this SO Contract neg changes to s set forth in ola Solutions n. ation onsibilities s the single p for project im orola Solutio meeting with es s the single p essary to ens n document prop name. Error! Unk n document prop Page 1 ATEM EN IN SCRI ribes the de otorola Solut ud base serv ding of the w be revised du through any f there are ch OW before be otiated betw the SOW m n the Contra s execute the point of cont mplementat ons informat h Tybee Isla point of cont sure comple perty name. known document perty name. MEN NPU IPTI liverables to ions, Inc, its vice outlined work required uring contrac y other Chan hanges to th ecoming bin ween Motoro ust be made ct. e contract an tact with auth ion. ion system. nd. tact respons tion of proje t property name. NT O UT A ON o be furnishe s subcontrac in this prop d by both pa ct negotiatio nge Orders t he Scope of ding on eith ola Solutions e through the nd both parti hority to ma ible for Tybe ct tasks for w Novem OF AND ed to Tybee ctors, and by osal. This S arties to ensu ons or during that may occ Work, those er party. Th s and Tybee e formal con ies receive a ke project de ee Island -si which Tybee mber 30, 2022 Island, y Tybee SOW ure a g the cur e is SOW Island. ntract all the ecisions. gned e Island - Page 290 -Item #24. C D O 8 8 8 City of Tybee Islan Dispatch & VESTA Optional Statemen C Moto Both Proje 8.1.3 P M Cond proje Ensu Revie Revie Revie C Tybe Revie C Proje Meet 8.2 O 8.2.1 P M Valid main Enter Reco C Provi Comp C Verify delive Trial Bridg nd A 911 Call Handlin nt of Work – Citize Error Completion C rola Solution Motorola So ect kickoff me Project Kic Motorola Solu duct a projec ct. re key proje ew the roles ew the resou ew the Proje Customer Re e Island's ke ew Motorola Completion C ect kickoff me ting notes ide ORDER P Process E Motorola Solu ate Equipme equipment, r order into M oncile the eq Customer Re de shipping plete and pr Completion C y that the Eq ery data. validation co ge the equipm ng en Input and Sma r! Unknown docu Criteria ns internal p olutions and eeting is sch ckoff utions Respo ct kickoff me ect team part of the proje urce and sch ect Schedule esponsibilitie ey project te Solutions a Criteria eeting comp entify the ne PROCESS quipment utions Respo ent List by c and delivery Motorola So uipment list( esponsibilitie location(s). ovide Tax C Criteria quipment Lis ompleted. ment order t rt Transcription Error! Unknown ument property n Error! Unknown processes ar Tybee Islan heduled. onsibilities eting during ticipants atte ect participan heduling req e with Tybee es am participa and Tybee Is pleted. ext action ite SING t List onsibilities hecking for v y data. lutions' Conf (s) to the Co es Certificate inf st contains th to the manuf n document prop name. Error! Unk n document prop Page 2 re set up for nd assign all the Contrac end the mee nts. uirements w e Island to ad ants attend t sland respon ms. valid model figure Price ontract. formation ve he correct m facturing fac perty name. known document perty name. project man required res ct Design Re eting. with Tybee Is ddress upco the meeting. nsibilities. numbers, ve Quote (CPQ erifying tax st model numbe cility. t property name. nagement. sources. eview (CDR) sland. ming milesto ersions, com Q) system. tatus of ship ers, version, Novem ) phase of th ones and/or mpatible opti pping locatio options, and mber 30, 2022 he events. ons to n. d - Page 291 -Item #24. C D O 8 8 8 8 8 City of Tybee Islan Dispatch & VESTA Optional Statemen 8.3 M 8.3.1 M M Manu syste C N/A C Orde 8.3.2 S M Pack Arran C Tybe C Equip 8.4 S 8.4.1 In M C Provi Insta Insta C Fixed nd A 911 Call Handlin nt of Work – Citize Error MANUFA Manufactu Motorola Solu ufacture the em based on Customer Re Completion C red equipme Staging Motorola Solu k for shipmen nge for shipm Customer Re e Island to p Completion C pment ready SYSTEM nstall Call Motorola Solu Remote F activities. Customer Re de access to ll and test in llation of the Completion C d Network Eq ng en Input and Sma r! Unknown docu ACTURING ure Motoro utions Respo Motorola So n equipment esponsibilitie Criteria ent shipped utions Respo nt to final de ment to the f esponsibilitie provide shipm Criteria y for shipmen INSTALL l Handling utions Respo Field Engine . esponsibilitie o the sites, a nternet conne e required fir Criteria quipment ins rt Transcription Error! Unknown ument property n Error! Unknown G AND S ola Solutio onsibilities olutions and order. es to either the onsibilities stination. field. es ment locatio nt to the field LATION g Equipme onsibilities eering to co es as necessar ection that m rewall when stallation co n document prop name. Error! Unk n document prop Page 3 STAGING ons Equip non-Motoro e field or stag on. d. ent omplete all o ry. meets minim applicable. mpleted and perty name. known document perty name. G pment ola Solutions ging facility. on-premise mum requirem d ready for o t property name. s equipment installation ment (100mb optimization. Novem necessary f and configu bps). mber 30, 2022 for the uration - Page 292 -Item #24. C D O 8 8 8 8 8 City of Tybee Islan Dispatch & VESTA Optional Statemen 8.4.2 F All fix 8.5 F 8.5.1 R M Work config C Assis as ac C All pu 8.6 P 8.6.1 P M Moto Tybe Reco The a O P S th A C Atten Resp C Comp nd A 911 Call Handlin nt of Work – Citize Error Fixed Call xed network FINALIZE Resolve P Motorola Solu k with Tybee guration pha Customer Re st Motorola S ccess to the Completion C unch list item PROJECT Project Sta Motorola Solu rola Solution e Island, as ord the meet agenda will i Overall projec Product or se Status of the he Project Sc Any miscellan Customer Re nd meetings. pond to issue Completion C pletion of the ng en Input and Sma r! Unknown docu Handling equipment i E unch List utions Respo Island to re ase. esponsibilitie Solutions wit sites, equip Criteria ms resolved T ADMIN atus Meet utions Respo ns’ Project M determined ing minutes include the f ct status com ervice related action items chedule. neous conce esponsibilitie . es in a timely Criteria e meetings a rt Transcription Error! Unknown ument property n Error! Unknown g Equipme installed and t onsibilities esolve punch es th resolution ment and sy and approve NISTRATI tings onsibilities Manager, or during the C and provide following: mpared to th d issues tha s and the res erns of eithe es y manner. and submiss n document prop name. Error! Unk n document prop Page 4 ent Install d accepted b h list items, d n of identified ystem, and a ed by Tybee ION designee, w CDR. e reports as he Project Sc t may affect sponsibilities er Tybee Isla sion of meet perty name. known document perty name. ation Com by the Tybee documented d punch list i approval of t e Island. will attend all required. chedule. the Project s associated and or Motor ing minutes t property name. mplete e Island. during the i items by pro he resolved project stat Schedule. d with them, rola Solution . Novem nstallation a oviding supp punch list it us meetings in accordan s. mber 30, 2022 and ort, such tem(s). s with ce with - Page 293 -Item #24. C D O 8 City of Tybee Islan Dispatch & VESTA Optional Statemen 8.6.2 C E re th P P ch nd A 911 Call Handlin nt of Work – Citize Error Change Or Either Party m equested ch his Agreeme Performance Party is obliga hange order ng en Input and Sma r! Unknown docu rder Proc may request ange cause ent, the Parti Schedule, o ated to perfo r. rt Transcription Error! Unknown ument property n Error! Unknown ess t changes wi s an increas es will agree or both, and orm requeste n document prop name. Error! Unk n document prop Page 5 ithin the gen se or decrea e to an equit will reflect th ed changes perty name. known document perty name. neral scope o se in the cos table adjustm he adjustme unless both t property name. of this Agree st or time re ment of the C ent in a chan h Parties exe Novem ement. If a quired to pe Contract Pric nge order. Ne ecute a writte mber 30, 2022 erform ce, either en - Page 294 -Item #24. C D O SO W V I i r s 9 M d I C e c M C City of Tybee Islan Dispatch & VESTA Optional Statemen SECTION 9 OPT WOR VES n accordan ncluding al responsibilit services as 9.1 V Motorola wi detected ev Inclusions Cybersecur entire on-pr components Motorola Re Provi VEST and a Coord Coord the sy Maint Monit Resp Priori Work prope Customer R VEST to Mo servic nd A 911 Call Handlin nt of Work – Cybe Error TION RK – STA 9 nce with the l of its subs ties of all p presented VESTA M ill provide c vents in acc rity Monitor remises VE s support L esponsibilit de, maintain TA 9-1-1 sys all software o dinate with t dinate with t ystem and e tain trained tor the Custo pond to cybe ity Level Def k with the Cu erly configur Responsibil TA Managed otorola’s NS ce commenc ng ersecurity for VEST r! Unknown docu NAL – CY 9-1- e terms and sections an arties for th in this prop MANAGED cybersecurit cordance w ing provide ESTA 9-1-1 Log Collecti ties n, and when stem elemen operating on the Custome the Custome establish nec and accredit omer’s syste ersecurity inc finitions and ustomer to e red Syslog w lities d Detection a OC and to th ces. TA 9-1-1 Error! Unknown ument property n Error! Unknown STA YBE 1 d conditions d attachme he delivery posal to Tyb D DETEC ty monitorin ith the Prio es Intrusion system. On on / Analyt necessary, nts. This incl n it. er to maintai er on any sy cessary conn ted technicia em 24x7x36 cidents in the Response T nsure that a which is forw and Respon he Internet. n document prop name. Error! Unk n document prop Page 1 ATEM RSE s of the Agr ents, define of Motorola bee Island CTION AN ng continuo rity Level D Detection S nly select V ics. replace har ludes the Ac n authentica stem change nectivity. ans. 5 for malicio e Customer’ Times. all devices w warding even nse requires Establish co perty name. known document perty name. MEN ECU reement, th s the princi a Solutions (hereinafte ND RESP ously 24x7x Definitions a System mo VESTA 9-1- rdware and s ctiveEye Rem ation creden es necessar ous or unusu s system in ithin the sys ts to the AE a connectio onnectivity w t property name. NT O RITY is Stateme ipal activitie (“Motorola” er referred to PONSE x365, and re and Respon onitoring for -1 on-prem software req mote Securit tials where n ry to integrat ual activity. accordance stem that sup RSS. n from the C with sufficien Novem OF Y FO nt of Work es and ”) cybersec o as “Custo espond to nse Times s r traffic acro ises system uired to mon ty Sensors ( necessary. te the AERS e with the se pport logging Customer’s s t bandwidth mber 30, 2022 OR (SOW), curity omer”). section. oss the m nitor (AERSS) SS into ction, g have system before - Page 295 -Item #24. C D O 9 V a c o A h o M C City of Tybee Islan Dispatch & VESTA Optional Statemen Allow conne maint Provi prem Provi Provi when Comp Moto Coop Moto 9.1.1 C VESTA Man and/or reme choose to p of and/or ex A “Cyberse have identif of the syste Motorola Re Upon escal Take to the addit Custo Perfo enab Docu Moto devic Reas Incide relate Customer R Maint organ If req scope addit enfor nd A 911 Call Handlin nt of Work – Cybe Error w Motorola co ection plugg tain proper p de continuo mises to supp de Custome de Motorola n required. ply with the rola softwar perate with M rola to provi Cybersecu naged Dete ediation of c purchase ad xecution of curity Incid fied that act em. Exampl esponsibilit n the identific lation plan. documente e extent ena ional potent omer manag orm investiga led data sou ument and sh rola will not ces. sonably liaise ent supporti ed to the Cyb Responsibil tain one nam nize data co uired, contra e of the VES ional malwa rcement eng ng ersecurity for VEST r! Unknown docu ontinuous re ged-in, provid privileges. us utility ser port delivery er contact inf a-dispatched terms of the e copyright o Motorola and de the servi urity Incid ection and R confirmed c dditional Inc a Custome ent” is defin tually or po es include ties cation of a C d customer bled via Mot ial containm ged IT infras ation using t urces in an in hare Indicato perform on e with Custo ng any servi bersecurity I lities med Point of llection and act for Incide STA Manage re removal, gagement, in TA 9-1-1 Error! Unknown ument property n Error! Unknown emote acces ding passwo rvice to any of this servi formation ne d field service e applicable l owners. d perform all ces describe dents Response e cybersecur cident Resp er’s Incident ned as an o otentially jeo ransomwar Cybersecurity approved ac torola Mana ment actions structure. the VESTA M nitial attemp ors of Comp site data col omer’s Incide ice provider Incident. f Contact (PO capture acro ent Respons ed Detection system reco nsurance pro n document prop name. Error! Unk n document prop Page 2 ss to monitor ords, and wo Motorola eq ce. ecessary to c e technician license agre acts that ar ed in this SO excludes se ity incidents ponse profe t Response observable opardizes th re or malici y Incident, n ctions in an ged technol and incident Managed De pt to determin promise and llection or of ent Respons that is perfo OC) to coord oss the Cus se service pr n and Respo overy, ranso ovider comm perty name. known document perty name. r the system orking with M uipment inst complete the s with physi eements betw re reasonabl OW. ervices to p s, remote o essional se e Plan. event that he confiden ous use of notify Custom attempt to c ogy. Commu t response r etection and ne the exten artifacts dis fficial forens se resources orming incide dinate regula tomer and M rovider to pe onse service omware paym munications, t property name. m. This includ Motorola to u talled or use e Customer cal access t ween Custo le or necess perform phy or onsite. Th rvices to as Motorola S ntiality, integ PowerShe mer's docum contain a Cyb unicate to C esources ca Response i nt of a Cyber covered dur ic capture ac s as a result ent response ar team disc Motorola tea erform proce such as fore ment negotia identify patie Novem des keeping understand a ed at the Cus Support Pla to service eq mer and the sary to enabl ysical conta he Custome ssist in the Security Ana grity, or ava ll. mented conta bersecurity I Customer wh an be taken a ntegrated an rsecurity Inc ring investiga ctivities on p of the Cybe e and/or rem cussions and ms. edures beyon ensic data c ation, law ent zero, etc mber 30, 2022 the and stomer’s an. quipment e non- le ainment er may creation alysts ailability act and Incident at across nd cident. ation. physical ersecurity mediation d nd the capture, c. - Page 296 -Item #24. C D O 9 C H M L 9 S C w d a l c s City of Tybee Islan Dispatch & VESTA Optional Statemen 9.1.2 P Incident Prio Critical P1 High P2 Medium P3 Low P4 9.2 S Service Lim Cybersecur will be error described in all cybersec imited by, a conduct/atta system env nd A 911 Call Handlin nt of Work – Cybe Error Priority Le ority Securit causing functio to reco Examp Malwa Eviden Securit potenti Effort t signific Examp Malwa Multip with Securit perform system modera Examp Suspe Suspe (fire Obser These reques Examp User a Privile SCOPE L mitations rity services r-free or im n this propo curity incide among othe acks, as we vironments, ng ersecurity for VEST r! Unknown docu evel Defini ty incidents th g significant a nality of or inf over from the ples: are that is not nce of commu ty incidents th al to become o recover from cant. ples: are that is qua le behaviors h known attac ty incidents p ming reconna m. Effort to rec ate. ples include: ected unautho ected unautho ewalls, user a rved failures o are typically sts from the C ples include: account creat ege change fo LIMITATIO s are inhere mune to se osal. Motoro ents that oc er things, th ell as the co including s TA 9-1-1 Error! Unknown ument property n Error! Unknown itions and Incident D hat have caus and/or widesp formation sto incident may t quarantined unication with hat have loca e more serious m the inciden arantined by a observed in t cker technique otentially indi issance or ini cover from the orized attemp orized change ccounts, etc.) of security com informational Customer. tion or deletio or existing acc ONS & C ently limited ecurity brea ola does no ccur in the C he evolving omplexity/d supply chain n document prop name. Error! Unk n document prop Page 3 d Respons Definition sed, or are su pread damage red within the be significan by anti-virus h suspected m lized impact, s if not quickly nt may be mod anti-virus he system tha es cative of an a itial attempts e incident ma ts to log into es to system c ) mponents in nature or a n counts CLARIFIC d and will no ches as a r ot warrant o Customer’s and often m isparity and ns, integrat perty name. known document perty name. se Times uspected of e to the e system. Effo t. malicious acto but have the y addressed. derate to at are consist attacker at accessing ay be low to user account configurations are service CATIONS ot guarante result of an or guarante system. S malicious n d evolving n ted software t property name. R orts ors Respo hours, includi tent Respo hours, includi the s s Respo standa which throug local ti Holiday Respo standa which throug local ti Holiday S ee that the C y or all of th ee that this s Services an nature of cy nature of C e, services Novem Response Tim nse provided 7 days a wee ng US Holida nse provided 7 days a wee ng US Holida nse provided ard business d is normally M h Friday 8AM me, excluding ys. nse provided ard business d is normally M h Friday 8AM me, excluding ys. Customer's he services service will d deliverab yber threats Customer co , and devic mber 30, 2022 mes 24 ek, ays. 24 ek, ays. 8 x 5 on days, Monday M to 5PM g US 8 x 5 on days, Monday M to 5PM g US s system s identify bles are , omputer es. - Page 297 -Item #24. C D O P C o M c n la C T a a i o n b i d s d City of Tybee Islan Dispatch & VESTA Optional Statemen Processing Customer u of the servic Motorola in consents to necessary a aw. Customer a The Custom anonymized and potentia mproving it other custom not specific be free to u ncluding wi domain nam sources, ind developed i nd A 911 Call Handlin nt of Work – Cybe Error of Custom understands ces may be the United o and autho approvals, c and Third-P mer underst d, aggregat al security t ts services mers, and o ally identify se, share a ithout limita mes, malwa dicators of c in the cours ng ersecurity for VEST r! Unknown docu er Data in t s and agree e transmitte States (US orizes all su consents, o Party Inform tands and a ted and/or g threats and and sharing other intere ying the Cus and leverag ation, third p are signatur compromis se of provid TA 9-1-1 Error! Unknown ument property n Error! Unknown the United S es that data ed to, acces S) and/or ot ch process or notices th mation agrees that generalized d vulnerabil g and lever ested partie stomer, Cu ge security t party threat res and info se, and tact ding service n document prop name. Error! Unk n document prop Page 4 States and/ a obtained, ssed, monit ther Motoro sing and ag hat may be t Motorola m d Customer ities, for its raging such es. For purp stomer Dat threat intell t vectors an ormation, in ics, techniq es. perty name. known document perty name. /or other Lo accessed o tored, and/o ola operatio rees to pro necessary may obtain, r data, such lawful bus h informatio poses of th ta shall not igence and nd IP addre nformation o ques, and p t property name. ocations or utilized in or otherwise ons globally vide, obtain y to comply , use and/o h as data re iness purpo on for the be is engagem include, an d mitigation esses, file h obtained fro procedures Novem n the perfor e processe y. Custome n, or post a with applic r create an elating to ac oses, includ enefit of Cu ment, so lon nd Motorola data gener ash inform om third pa used learn mber 30, 2022 rmance d by er ny cable d use ctual ding ustomer, ng as a shall rally, ation, arty ed or - Page 298 -Item #24. C D E SE 1 C Q V Q City of Tybee Islan Dispatch & VESTA Equipment List SECTION 10 EQU 10.1 T CommandC Qty. P 1 870899 3 809800 1 809800 3 63000- VESTA® 9 Qty. P 2 870899 1 873099 1 87089 1 85303 2 2 06500- nd A 911 Call Handlin Error UIPM TYBEE IS Central Clo Part No. 9-60002.0 0-16973 0-16974 -241692 9-1-1 Part No. 9-0104R7.9 9-03002 1-66101 1-DLSVRSG- -00201 ng r! Unknown docu MEN SLAND P oud Servic VESTA® 9 V911 CLO Command Services Note: Syst for Comm Note: If purchased the "Optio the Aware quoted be AW911 SY AW911 SY Command Note: P/N comes wit MNTR 24I Note: Citiz require a f connectivi VESTA® 9 V911 R7.9 V911 CAD V911 CAD VM Mediu Note: T up to 40 p 500,000 o - V-DL MED 2-POST R Error! Unknown ument property n Error! Unknown T LI PSAP ces De 9-1-1 Cloud I OUD INTERFA dCentral Aw tem Impleme andCentral fo Citzen Input d, the bundled nal CI-ST" qu e Only Implem elow. YS IMP - PER YS IMP - 1ST dCentral Aw 61000-40962 th 16B RAM IN FP WIDE S zen Input, Sm firewall (60E o ity. De 9-1-1 9 LIC/DOC/M D INTF KIT BB D INTFC LIC O um Server Bu The Medium S positions with or less. D SVR BNDL RELAY RACK n document prop name. Error! Unk n document prop Page 1 ST scription Interface ACE - NO AP ware for 911 Im ntation servic or 9-1-1. & Smart Tran d Implemenat uote tab will a mentation Ser R POS T AGENCY / S ware for 911 H 20 DKTP ELI SCR LED mart Transcrip or 60F) per ho scription ED B 120V ONLY undle Server Bundle an annual ca SNGL K MNT KIT perty name. known document perty name. PI mplementati ces are requir nscription are tion Services apply, in lieu o rvices that are SITE Hardware TE MINI 800 ption and Awa ost for interne e is for PSAP all volume of t property name. U/M ion red on of e G6 are et U/M 's Novem M Equip EA Inclu EA Inclu EA Inclu EA Inclu M Equip EA Inclu EA Inclu EA Inclu EA Inclu EA Inclu mber 30, 2022 pment uded uded uded uded pment uded uded uded uded uded - Page 299 -Item #24. C D E City of Tybee Islan Dispatch & VESTA Equipment List 1 870890 2 04000- 1 87089 1 809810 1 809810 1 809810 1 809810 1 809810 2 03800- 2 03800- 2 809800 1 809810 1 809810 1 809810 1 809810 1 809810 3 PS-0S 3 SS-0S 3 PA-0A 3 SA-0A 3 873099 nd A 911 Call Handlin Error 0-75002 -68009 1-66301 0-00102 0-00102 0-00102 0-00102 0-00102 -03070 -03075 0-00200 0-00103 0-00103 0-00103 0-00103 0-00103 Q-VSML Q-VSSL-5Y AD-VSSL AD-VSSL-5Y 9-00502 ng r! Unknown docu VIRTUAL V-SVR BA VESTA® S Note: C Center (TC VESTA 9- V911 ADV Note: Ann V911 ADV Note: Ann V911 ADV Note: Ann V911 ADV Note: Ann V911 ADV Note: Ann FIREWAL Note: Fire ESInet Int Direct PSA WARR FIR CFG NTW VESTA Ra V911 ADV Note: Ann V911 ADV Note: Ann V911 ADV Note: Ann V911 ADV Note: Ann V911 ADV Note: Ann VESTA® 9 VS BSC M SPT VS B VESTA® 9 Advanced Note: Ad required w VADV LIC SPT VADV VESTA® 9 V911 IRR Error! Unknown ument property n Error! Unknown MEDIA SET ASIC SPT 5YR SMS Customer is re CC) services 1-1 SMS LIC V DATA LVL 1 ual Subscript V DATA LVL 1 ual Subscript V DATA LVL 1 ual Subscript V DATA LVL 1 ual Subscript V DATA LVL 1 ual Subscript L 60F wall supports terface Modul AP Interconne REWALL 60F WK DEVICE apidSOS V DATA LVL 2 ual Subscript V DATA LVL 2 ual Subscript V DATA LVL 2 ual Subscript V DATA LVL 2 ual Subscript V DATA LVL 2 ual Subscript 9-1-1 Basic O MLTP PER SE BSC 5YR 9-1-1 Basic/P d Licenses dvanced Lice with RapidSOS C ADD-ON V ADD-ON 5Y 9-1-1 IRR Mo LIC/MED n document prop name. Error! Unk n document prop Page 2 R7.0 016 R esponsible for and network 1 ANNUAL S tion - Year 1 1 ANNUAL S tion - Year 2 1 ANNUAL S tion - Year 3 1 ANNUAL S tion - Year 4 1 ANNUAL S tion - Year 5 s Call and Tex le (EIM), Text ect (DPI). F 5YR 2 STD ANNU tion - Year 1 2 STD ANNU tion - Year 2 2 STD ANNU tion - Year 3 2 STD ANNU tion - Year 4 2 STD ANNU tion - Year 5 Operations EAT LIC Prime to VES enses and Sup S. YR odule perty name. known document perty name. r Text Contro charges. UB UB UB UB UB xt Handling fo t to 9-1-1 and AL SUB AL SUB AL SUB AL SUB AL SUB STA® 9-1-1 pport are t property name. ol or d Novem EA Inclu EA Inclu EA Inclu EA Inclu EA Inclu EA Inclu EA Inclu EA Inclu EA Inclu EA Inclu EA Inclu EA Inclu EA Inclu EA Inclu EA Inclu EA Inclu EA Inclu EA Inclu EA Inclu EA Inclu EA Inclu mber 30, 2022 uded uded uded uded uded uded uded uded uded uded uded uded uded uded uded uded uded uded uded uded uded - Page 300 -Item #24. C D E City of Tybee Islan Dispatch & VESTA Equipment List 3 809800 3 61000- 3 04000- 3 63000- 3 64007- 3 853030 3 853004 3 02800- 3 03044- 3 809800 3 809800 1 870890 1 03800- 1 03800- 1 809800 1 809800 2 04000- 2 04000- 2 221393 2 221393 1 870890 4 04000- 1 04000- 8 65000- 1 06500- 1 63000- 1 04000- 1 04000- 1 04000- 1 04000- 1 04000- nd A 911 Call Handlin Error 0-35114 -409620 -00448 -241692 -50021 0-00302 4-00401 -20701 -20000 0-35109 0-35108 0-07501 -03070 -03075 0-00201 0-00200 -09206 -02919 37-1-SR1 39-1-SR1 0-76301 -00180 -00159 -00262 -55053 -192610 -00809 -09485 -08230 -08231 -08236 ng r! Unknown docu V911 IRR VESTA® DKTP ELI WINDOW MNTR 24I KEYPAD 2 V911 SAM SAM EXT HDST K 4 HDST CO V911 IWS V911 IWS CPR/SYS VESTA® 9 Note: C Network E Note: Fire for Manag RapidSOS FIREWAL WARR FIR VPN CFG CFG NTW SWITCH 9 USB CON Gateway FXO GAT FXS GATE MP114 F SW SPT A ALI/CAD BLKBX TL KIT CBL R Rack & Pe 7FT EQUI MNTR LC KVM 8-PO Time Syn NETCLOC GPS/GNS GPS ANT GPS PVC Error! Unknown ument property n Error! Unknown SW SPT 5YR Workstation TE MINI 800 S 10 LTSC L IN FP WIDE S 24 KEY USB M HDWR KIT SPKR KIT 4W/MOD BLK ORD 12FT 4W S CFG S STG FEE PREP MEDIA 9-1-1 Admin ustomer to pr Equipment wall supports ged Services, S. L 60F REWALL 60F SVCS WK DEVICE 9200 24-POR NSOLE CBL Equipment EWAY MP11 EWAY MP11 IRMWARE ANALOG GAT Output L159A 8-POR RJ11 ADPTR eripheral Eq PMENT RAC D 19IN ORT SWITCH nchronization CK 9483 +OC SS OUTDOOR ENNA POST POST MNT n document prop name. Error! Unk n document prop Page 3 R Equipment G6 W/O OS IC 21H2 SCR LED CBL 12FT K CARBON W MOD BLK A IMAGE Printer rovide admin s Remote and Remote posi F 5YR RT W/24X7 5Y 8 8-PORT 8 8-PORT TEWAY 5YR RT DATACAS DB25 uipment CK 19IN H USB n Equipment CXO+3PORT R ANTENNA T MT KIT perty name. known document perty name. printer. d Internet Acc ition access a YR ST t t property name. cess and Novem EA Inclu EA Inclu EA Inclu EA Inclu EA Inclu EA Inclu EA Inclu EA Inclu EA Inclu EA Inclu EA Inclu EA Inclu EA Inclu EA Inclu EA Inclu EA Inclu EA Inclu EA Inclu EA Inclu EA Inclu EA Inclu EA Inclu EA Inclu EA Inclu EA Inclu EA Inclu EA Inclu EA Inclu EA Inclu EA Inclu EA Inclu mber 30, 2022 uded uded uded uded uded uded uded uded uded uded uded uded uded uded uded uded uded uded uded uded uded uded uded uded uded uded uded uded uded uded uded - Page 301 -Item #24. C D E V Q M Q City of Tybee Islan Dispatch & VESTA Equipment List 1 04000- 1 04000- 2 04000- VESTA® A Qty. P 1 873399 1 87339 1 87339 3 PA-SS 3 SA-SS 1 BA-M0 Managed S Qty. P 1 809800 2 04000- 2 809800 4 04000- 4 809800 16 04000- 16 809800 nd A 911 Call Handlin Error -08228 -20601 -13075 Analytics Part No. 9-00203.6 1-04003 1-04002 SG-ALSL SG-ALSL-5Y 00-ALA0-3 Services Part No. 0-14150 -00398 0-16365 -00399 0-16381 -00400 0-16347 ng r! Unknown docu GPS ANT GND KIT F CBL GPS VESTA® A V-ANLYT V-ANLYT V-ANLYT V-ANLYT SPT V-AN VESTA® A Virtualize Note: Ad B Server. V-ANLYT Monitorin M&R ACT Monitorin Note: In M&R SVR M&R PM A Monitorin Note: Inclu Managem M&R WKS M&R PM A Monitorin Note: In Servers, ( Node 2, (2 Internet/R Gateways M&R NET M&R IP D Error! Unknown ument property n Error! Unknown ENNA SURG FOR 8226 ANTENNA 7 De Analytics Lit 3.6 LITE MED LT LIC LT USER LIC LT PER SEA NLYT LITE 5Y Analytics Lit ed Server Bun dditional Hard LITE ADD-O De ng & Respons T FEE, SMALL ng, PM & AV ncludes (2) DD R AGENT LIC AV SVR SRV ng, PM & AV udes (3) Callt ment Console ST AGENT LI AV WKST SR ng, PM & AV ncludes (2) Vir 1) ASN Node 2) Firewalls fo emote Acces s TWORK/IP AG EVICE SRVC n document prop name. Error! Unk n document prop Page 4 G PROTECTR 75FT scription te - Multi Pro D C AT LIC YR te Server Eq ndle dware to be in N BNDL scription se (M&R): Ac L SITE Service: Ser DS Servers VC 5YR Service: Wo taker Worksta C RVC 5YR Service: IP D rtual Host/Ma e 1, (1) ASN R or EIM/SMS, ( ss, (2) Cisco S GENT LIC C 5YR perty name. known document perty name. R oduct Purcha uipment for nstalled in DD ctivation Fee rvers orkstations ations, (1) Devices achines, (2) M Repo, (1) ASN (1) Firewall fo Switches, (4) t property name. U/M ase DS- U/M e MDS N or Novem EA Inclu EA Inclu EA Inclu M Equip EA Inclu EA Inclu EA Inclu EA Inclu EA Inclu EA Inclu M Equip EA Inclu EA Inclu EA Inclu EA Inclu EA Inclu EA Inclu EA Inclu mber 30, 2022 uded uded uded pment uded uded uded uded uded uded pment uded uded uded uded uded uded uded - Page 302 -Item #24. C D E O P Q E Q V City of Tybee Islan Dispatch & VESTA Equipment List Optional Parts/Spare Qty. P 1 221393 1 221393 1 870890 1 04000- 1 65000- 1 04000- 1 61000- 1 04000- 1 63000- 1 64007- 1 853030 1 853004 1 02800- 1 03044- 1 809800 1 04000- Extended W Qty. P 2 04000- 4 04000- VESTA® S nd A 911 Call Handlin Error es Part No. 37-SPARE 39-SPARE 0-76301 -01751 -00182 -09206 -409620 -00448 -241692 -50021 0-00302 4-00401 -20701 -20000 0-00102 -01594 Warranties Part No. -01620 -01594 Services ng r! Unknown docu Gateways FXO GAT FXS GATE MP114 F TS-4 POR CBL RJ45 Cables an SWITCH 9 Workstati DKTP ELI WINDOW MNTR 24I KEYPAD 2 V911 SAM SAM EXT HDST K 4 HDST CO GENERIC WARR NB 5YR Server Ex Note: In WARR 24 Note: U NBD to 5 y Workstati Note: Inclu Managem WARR NB 5YR Note: W NBD to 5 y Error! Unknown ument property n Error! Unknown De s and Equipm EWAY 8-POR EWAY 8-POR IRMWARE RT TERMINAL 5-10P/DB25M nd Switches 9200 24-POR ion Equipme TE MINI 800 S 10 LTSC L IN FP WIDE S 24 KEY USB M HDWR KIT SPKR KIT 4W/MOD BLK ORD 12FT 4W C WKST CFG BD 600/705/8 De xtended Warr ncludes (2) VE X7 DL380G1 Upgrade & up yrs, 24x7, 4 h ion Extended udes (3) Callt ment Console BD 600/705/8 Warranty upgr yrs 9x5 NBD. n document prop name. Error! Unk n document prop Page 5 scription ment RT SPARE RT SPARE L SVR M 4FT RT W/24X7 5Y ent G6 W/O OS IC 21H2 SCR LED CBL 12FT K CARBON W MOD BLK FEE 00/805 G2/G scription rranty ESTA 9-1-1 S 0 5YR lift from 3 yr w hour response d Warranty taker Worksta 00/805 G2/G rade from 3 y perty name. known document perty name. YR 3/G4/G5/G6 Servers warranty 9x5 e time. ations, (1) 3/G4/G5/G6 yrs warranty 9 t property name. U/M U/M 9x5 Novem M Equip EA Inclu EA Inclu EA Inclu EA Inclu EA Inclu EA Inclu EA Inclu EA Inclu EA Inclu EA Inclu EA Inclu EA Inclu EA Inclu EA Inclu EA Inclu EA Inclu M Equip EA Inclu EA Inclu mber 30, 2022 pment uded uded uded uded uded uded uded uded uded uded uded uded uded uded uded uded pment uded uded - Page 303 -Item #24. C D E Q City of Tybee Islan Dispatch & VESTA Equipment List Qty. P 90 809800 SMS 43 809800 SMS 1 00000 SMS 1 00000 5 809800 1 809800 1 809800 1 809800 1 809800 1 00000 1 00000 nd A 911 Call Handlin Error Part No. 0-17006- 0-51007- 1-06805- 1-06806 0-51009 0-17035 0-51010 0-00132 0-17045 1-06701 1-06704 ng r! Unknown docu Services FIELD EN PROJECT COORDIN E-LEARN SVC Note: R perform th include: * Firewall * VESTA 9 * Import of * Preparat * TCC Tes * Carrier T * Express * Remote * E-Learn E-LEARN Note: E computer- up to a ma is availabl Project M PROJECT Note: Sup MSI Direc MSI DIRE Note: Cold MSI DIRE MSI DIRE MSI DIRE Training V9-1-1 AG Note: V 1/2 day cla Includes tr VESTA® 9 training on separate c V9-1-1 AD Note: V 1 1/2 day students. Error! Unknown ument property n Error! Unknown De to Support V G-EXPRESS T MGMT - RE NATION V9-1-1 SMS Remote Field he configuratio Configuration 911 / VESTA f VESTA SMS tion of screen sting Testing Field Engine Project Mana SMS Admin D V9-1-1 SMS E-Learning for -based trainin aximum of 10 le for each stu Management S T MGMT - SU pport PM is R ct Services CT SITE REA d Install/Rack CT PM CT ENGINEE CT MAINT SV GENT TRNG VESTA® 9-1- ass of Agent rainer's daily 9-1-1 Agent tr n the SIP pho class and can DMIN FOR ST VESTA® 9-1- class of Adm Includes train n document prop name. Error! Unk n document prop Page 6 scription VESTA® SMS S SMS EMOTE SMS ADMIN DELT Engineering s on of VESTA n SMS configu S VM's (if app n layouts ering Service agement Delta Training AGENT DEL r VESTA SMS ng course. The 0 students. E-L udent for 365 Services UPPORT Remote only. ADINESS SV k and Stack ERING SERV VC - 5YR 1 Agent bund training for up training expe raining does n ones. SIP pho n be quoted up TD 1 Admin bund in training for ner's daily tra perty name. known document perty name. S TA TR - SMS support to SMS. Servic uration plicable) es g Course LTA TRNG S AGENT is a e course is fo Learning cou days. VCS VICES dle includes (1 p to 8 student nses and trav not include one training is pon request. dle includes ( r up to 8 aining expens t property name. U/M S ces a or rse 1) ts. vel. s a (1) es Novem M Equip EA Inclu EA Inclu EA Inclu EA Inclu EA Inclu EA Inclu EA Inclu EA Inclu EA Inclu EA Inclu EA Inclu mber 30, 2022 pment uded uded uded uded uded uded uded uded uded uded uded - Page 304 -Item #24. C D E City of Tybee Islan Dispatch & VESTA Equipment List 1 00000 nd A 911 Call Handlin Error 1-24411 ng r! Unknown docu and travel E-LEARN Note: E computer- up to a ma is availabl Error! Unknown ument property n Error! Unknown l. V-ANLYT LIT E-Learning for -based trainin aximum of 5 s le for each stu n document prop name. Error! Unk n document prop Page 7 TE TRNG r VESTA Ana ng course. The students. E-Le udent for 365 perty name. known document perty name. alytics Lite is a e course is fo earning cours days. t property name. a or se Novem EA Inclu mber 30, 2022 uded - Page 305 -Item #24. City of Tybee Island November 30, 2022 Dispatch & VESTA 911 Call Handling Use or disclosure of this proposal is subject to the restrictions on the cover page. Motorola Solutions Confidential Restricted Optional Feature Details 2-1 SECTION 11 OPTIONAL FEATURE DETAILS 11.1 VESTA® COMMANDPOST CommandCentral Cloud Services Qty. Part No. Description U/M Equipment CommandCentral Aware for 911 Implemenation Services 2 809800-16973 AW911 SYS IMP - PER POS EA Included CommandCentral Aware for 911 Hardware 2 63000-241692 MNTR 24IN FP WIDE SCR LED EA Included 2 6400C-40053 8GB RAM ZBOOK POWER G5/G6/G7/G8 EA Included VESTA® CommandPOST Qty. Part No. Description U/M Equipment VESTA® 9-1-1 Basic Operations 2 PS-0SQ-VSML VS BSC MLTP PER SEAT LIC EA Included 2 SS-0SQ-VSSL- 5Y SPT VS BSC 5YR EA Included VESTA® 9-1-1 Basic/Prime to VESTA® 9-1-1 Advanced Licenses Note: Advanced Licenses and Support are required with RapidSOS. 2 PA-0AD-VSSL VADV LIC ADD-ON EA Included 2 SA-0AD-VSSL- 5Y SPT VADV ADD-ON 5YR EA Included VESTA® 9-1-1 IRR Module 2 873099-00502 V911 IRR LIC/MED EA Included 2 809800-35114 V911 IRR SW SPT 5YR EA Included CommandPOST Hardware 2 61050-G819605- 5Y HP LAPTOP W/O OS & WARR 5YR EA Included 2 04000-00448 WINDOWS 10 LTSC LIC 21H2 EA Included 2 65000-00263 DOCK STATION THUNDERBOLT KIT EA Included 2 64021-10025 KYBD/MOUSE BNDL EA Included 2 63000-241692 MNTR 24IN FP WIDE SCR LED EA Included 2 64007-50021 KEYPAD 24 KEY USB CBL 12FT EA Included 2 853004-00301 CPOST SAM HDWR KIT EA Included 2 853004-00401 SAM EXT SPKR KIT EA Included 2 809800-35109 V911 IWS CFG EA Included - Page 306 -Item #24. City of Tybee Island November 30, 2022 Dispatch & VESTA 911 Call Handling Use or disclosure of this proposal is subject to the restrictions on the cover page. Motorola Solutions Confidential Restricted Optional Feature Details 2-2 2 809800-35108 V911 IWS STG FEE EA Included 1 870890-07501 CPR/SYSPREP MEDIA IMAGE EA Included VESTA® Analytics Licensing & Support 2 PA-SSG-ALSL V-ANLYT LT PER SEAT LIC EA Included 2 SA-SSG-ALSL- 5Y SPT V-ANLYT LITE 5YR EA Included Managed Services Qty. Part No. Description U/M Equipment Monitoring, PM & AV Service: Workstations M&R Services for (2) Mobile CommandPOST Laptops are not quoted. (In order to provide Managed Services offerings for CommandPOST positions, they are required to be connected to the VESTA 9-1-1 system and active at all times.). VESTA® Services Qty. Part No. Description U/M Equipment MSI Direct Services 1 809800-17035 MSI DIRECT SITE READINESS SVCS EA Included Note: Cold Install/Rack and Stack 1 809800-51010 MSI DIRECT PM EA Included 1 809800-00132 MSI DIRECT ENGINEERING SERVICES EA Included 1 809800-17045 MSI DIRECT MAINT SVC - 5YR EA Included Training 1 000001-06795 CPOST ON-SITE TRNG EA Included Note: On-site training included as part of the VESTA® 9-1-1 Admin training using customer equipment. CommandPOST positions must be configured to the network/firewall prior to training. This is a 15 minute demonstration on how to use the CommandPOST position. 11.2 COMMANDCENTRAL CLOUD BASE SERVICES CITIZEN INPUT AND SMART TRANSCRIPTION CommandCentral Cloud Services - Page 307 -Item #24. City of Tybee Island November 30, 2022 Dispatch & VESTA 911 Call Handling Use or disclosure of this proposal is subject to the restrictions on the cover page. Motorola Solutions Confidential Restricted Optional Feature Details 2-3 Qty. Part No. Description U/M Equipment VESTA® 9-1-1 Cloud Interface Note: "V911 Cloud Interface - No API" quoted for Aware, on Tybee Island quote tab. VESTA® 9-1-1 Citizen Input and Smart Transcription 3 873090-11302 V911 SMART TRANSCPT LIC EA Included 3 873090-11301 V911 CITIZEN INPUT LIC EA Included 10 809800-35605 CI/ST BUNDLE NAMED USER 5YR EA Included CommandCentral Aware for 911 / Citizen Input and Smart Transcription Implementation Services Note: System Implementation services are required for installation of Citizen Input, Smart Transcription and CommandCentral for 9-1-1. Note: If Citzen Input & Smart Transcription are purchased, the below bundled services must be purchased, in lieu of the Aware only services on the Tybee Island quote tab. 3 809800-16993 AW911 / CI / ST BUND SYS IMP - PER POS EA Included 1 809800-16994 AW911 / CI / ST BUND SYS IMP - 1ST AGENCY / SITE EA Included Note: Citizen Input, Smart Transcription and Aware require a firewall (60E or 60F) per host for internet connectivity. VESTA® CommandPOST Qty. Part No. Description U/M Equipment Note: The Citizen Input and Smart Transcription line items in this section to be purchased only if the Optional CommandPOST position is purchased. VESTA® 9-1-1 Citizen Input and Smart Transcription 2 873090-11302 V911 SMART TRANSCPT LIC EA Included 2 873090-11301 V911 CITIZEN INPUT LIC EA Included CommandCentral Aware for 911 / Citizen Input and Smart Transcription Note: System Implementation services are required for installation of Citizen Input, Smart Transcription and CommandCentral for 9-1-1. Note: If Citzen Input & Smart Transcription are purchased, the below bundled services will apply, in lieu of the Aware only services on the Optional CommandPOST quote tab. 2 809800-16993 AW911 / CI / ST BUND SYS IMP - PER POS EA Included - Page 308 -Item #24. City of Tybee Island November 30, 2022 Dispatch & VESTA 911 Call Handling Use or disclosure of this proposal is subject to the restrictions on the cover page. Motorola Solutions Confidential Restricted Optional Feature Details 2-4 11.3 CYBERSECURITY – MANAGED DETECTION AND RESPONSE SERVICES Advanced Cybersecurity Services Qty. Part No. Description U/M Equipment Managed Detection and Response - Small 1 CYBER-SM-SML5Y CYBERSECURITY SM, SML 5YR EA Included Cybersecurity FE Services 16 809800-17007 FIELD ENG-STANDARD EA Included - Page 309 -Item #24. City of Tybee Island November 30, 2022 Dispatch & VESTA 911 Call Handling Use or disclosure of this proposal is subject to the restrictions on the cover page. Motorola Solutions Confidential Restricted Pricing Summary 3-1 SECTION 3 PRICING SUMMARY Motorola is pleased to provide the following equipment and services to Tybee Island. 3.1 DISPATCH Equipment and Services Description Price ($) Equipment $468,090.00 Implementation Services $345,138.00 AXS Client Subscriptions $52,500.00 Warranty Services $44,356.00 Post Warranty Services(years 2-5) $148,068.00 Total System $1,058,152.00 11.4 VESTA 9-1-1 SOLUTION Summary - 5 YEAR Single Backroom VESTA 9-1-1 Hardware/Software $ 133,723.07 Implementation, Project Management and Training $ 76,994.36 Software Support $ 105,767.76 24x7 Onsite Maintenance $ 40,500.00 Hardware Warranties $ 2,081.70 Extended Warranties $ 15,758.06 VESTA 9-1-1 Subtotal $ 374,824.95 CommandCentral Aware Aware for 911 $ 8,715.89 Aware for 911 (CPQ) Delivery Service $ 6,573.60 Aware for 911 (CPQ) 1 Year Subscription for 10 Named Users ($7,650.00 per year ARC) $ 38,250.00 Aware Map Subtotal $ 53,539.49 Total VESTA 9-1-1 and CommandCentral Aware $ 428,364.44 Optional Items CommandCentral Cloud Base Services Citizen Input & Smart Transcription for the Workstation positions & CommandPost $31,340.00 (2) CommandPost with Aware Map $85,174.56 Cybersecurity – Managed Detection and Response Services $134,877.68 - Page 310 -Item #24. City of Tybee Island November 30, 2022 Dispatch & VESTA 911 Call Handling Use or disclosure of this proposal is subject to the restrictions on the cover page. Motorola Solutions Confidential Restricted Pricing Summary 3-2 Summary - 5 YEAR Total Optional Items $251,392.24 * Quote is valid for 90 days from the date of this proposal. - Page 311 -Item #24. City of Tybee Island November 30, 2022 Dispatch & VESTA 911 Call Handling Use or disclosure of this proposal is subject to the restrictions on the cover page. Motorola Solutions Confidential Restricted Pricing Summary 3-3 11.5 PAYMENT TERMS Except for a payment that is due on the Effective Date, Customer will make payments to Motorola within thirty (30) days after the date of each invoice. Customer will make payments when due in the form of a check, cashier’s check, or wire transfer drawn on a U.S. financial institution. If Customer has purchased additional Professional or Subscription services, payment will be in accordance with the applicable addenda. Payment for the System purchase will be in accordance with the following milestones. System Purchase (excluding Subscribers, if applicable) 25% of the Contract Price due upon contract execution (due upon effective date); 60% of the Contract Price due upon shipment of equipment; 10% of the Contract Price due upon installation of equipment; and 5% of the Contract Price due upon Final Acceptance. If Subscribers are purchased, 100% of the Subscriber Contract Price will be invoiced upon shipment (as shipped). Motorola shall make partial shipments of equipment and will request payment upon shipment of such equipment. In addition, Motorola shall invoice for installations completed on a site-by-site basis or when professional services are completed, when applicable. The value of the equipment shipped/services performed will be determined by the value shipped/services performed as a percentage of the total milestone value. Unless otherwise specified, contract discounts are based upon all items proposed and overall system package. For invoicing purposes only, discounts will be applied proportionately to the FNE and Subscriber equipment values to total contract price. Overdue invoices will bear simple interest at the maximum allowable rate by state law. For Lifecycle Support Plan and Subscription Based Services: Motorola will invoice Customer annually in advance of each year of the plan. For multi-year service agreements, at the end of the first year of the Agreement and each year thereafter, a CPI percentage change calculation shall be performed using the U.S. Department of Labor, Consumer Price Index, all Items, Unadjusted Urban Areas (CPI-U). Should the annual inflation rate increase greater than 3% during the previous year, Motorola shall have the right to increase all future maintenance prices by the CPI increase amount exceeding 3%. All items, not seasonally adjusted shall be used as the measure of CPI for this price adjustment. Measurement will take place once the annual average for the new year has been posted by the Bureau of Labor Statistics. For purposes of illustration, if in year 5 the CPI reported an increase of 8%, Motorola may increase the Year 6 price by 5% (8%-3% base). - Page 312 -Item #24. City of Tybee Island November 30, 2022 Dispatch & VESTA 911 Call Handling Use or disclosure of this proposal is subject to the restrictions on the cover page. Motorola Solutions Confidential Restricted Contractual Documentation 4-1 SECTION 4 CONTRACTUAL DOCUMENTATION COMMUNICATIONS SYSTEM AND SERVICES AGREEMENT Motorola Solutions, Inc. (“Motorola”) and City of Tybee Island (“Customer”) enter into this “Agreement,” pursuant to which Customer will purchase and Motorola will sell the System and Services, as described below. Motorola and Customer may be referred to individually as a “Party” and collectively as the “Parties.” For good and valuable consideration, the Parties agree as follows: Section 1 ATTACHMENTS 1.1. EXHIBITS. The Exhibits listed below are exhibits related to the System sale and implementation. These Exhibits are incorporated into and made a part of this Agreement. Exhibit A “Motorola Software License Agreement” Exhibit B “Payment” Exhibit C Motorola Solutions proposal dated November 22 ,2022 Exhibit D “System Acceptance Certificate” 1.2. ADDENDUM (ADDENDA). Customer may elect to purchase professional or subscription services in addition to the System and related services. Any such services will be governed by the terms in the main body of the Agreement and an applicable Addendum containing terms specific to such service. Such Addenda will be labeled with the name of the service being purchased. 1.3 ORDER OF PRECEDENCE. In interpreting this Agreement and resolving any ambiguities: 1) the main body of this Agreement takes precedence over the exhibits (unless otherwise specified in an exhibit), and any inconsistency between Exhibits A through D will be resolved in their listed order, and 2) The applicable service Addendum will take precedence over the main body of the Agreement and the Exhibits. Section 2 DEFINITIONS Capitalized terms used in this Agreement have the following meanings: “Acceptance Tests” means those tests described in the Acceptance Test Plan. “Addendum (Addenda)” is the title of the document(s) containing a specific set of terms and conditions applicable to a particular service or other offering beyond the Communication System and System implementation services. The terms in the Addendum are applicable only to the specific service or offering described therein. “Administrative User Credentials” means an account that has total access over the operating system, files, end user accounts and passwords at either the System level or box level. Customer’s personnel with access to the Administrative User Credentials may be referred to as the Administrative User. “Beneficial Use” means when Customer first uses the System or a Subsystem for operational purposes (excluding training or testing). - Page 313 -Item #24. City of Tybee Island November 30, 2022 Dispatch & VESTA 911 Call Handling Use or disclosure of this proposal is subject to the restrictions on the cover page. Motorola Solutions Confidential Restricted Contractual Documentation 4-2 “Confidential Information” means all information consistent with the fulfillment of this Agreement that is (i) disclosed under this Agreement in oral, written, graphic, machine recognizable, and/or sample form, being clearly designated, labeled or marked as confidential or its equivalent or (ii) obtained by examination, testing or analysis of any hardware, software or any component part thereof provided by discloser to recipient. The nature and existence of this Agreement are considered Confidential Information. Confidential Information that is disclosed orally must be identified as confidential at the time of disclosure and confirmed by the discloser by submitting a written document to the recipient within thirty (30) days after such disclosure. The written document must contain a summary of the Confidential Information disclosed with enough specificity for identification purpose and must be labeled or marked as confidential or its equivalent. “Contract Price” means the price for the System and implementation Services, excluding applicable sales or similar taxes and freight charges. Further, unless otherwise stated in Exhibit B, “Payment” or the pricing pages of the proposal, recurring fees for maintenance, SUA, or subscription services are not included in the Contract Price. “Deliverables” means all written information (such as reports, specifications, designs, plans, drawings, analytics, Solution Data, or other technical or business information) that Motorola prepares for Customer in the performance of the Services and is obligated to provide to Customer under this Agreement. The Deliverables, if any, are more fully described in the Statement of Work. “Derivative Proprietary Materials” means derivatives of the Proprietary Materials that Motorola may from time to time, including during the course of providing the Services, develop and/or use and/or to which Motorola provides Customer access. “Effective Date” means that date upon which the last Party executes this Agreement. “Equipment” means the hardware components of the Solution that Customer purchases from Motorola under this Agreement. Equipment that is part of the System is described in the Equipment List. “Feedback” means comments or information, in oral or written form, given to Motorola by Customer in connection with or relating to Equipment or Services, during the term of this Agreement. “Force Majeure” means an event, circumstance, or act that is beyond a Party’s reasonable control, such as an act of God, an act of the public enemy, an act of a government entity, strikes, other labor disturbances, supplier performance, hurricanes, earthquakes, fires, floods, epidemics, embargoes, war, riots, or any other similar cause. “Motorola Software” means software that Motorola or its affiliated companies owns. “Non-Motorola Software” means software that a party other than Motorola or its affiliated companies owns. “Open Source Software” (also called “freeware” or “shareware”) means software with either freely obtainable source code, license for modification, or permission for free distribution. “Proprietary Materials” means certain software tools and/or other technical materials, including, but not limited to, data, modules, components, designs, utilities, subsets, objects, program listings, models, methodologies, programs, systems, analysis frameworks, leading practices and specifications which Motorola has developed prior to, or independently from, the provision of the Services and/or which Motorola licenses from third parties. “Proprietary Rights” means the patents, patent applications, inventions, copyrights, trade secrets, trademarks, trade names, mask works, know-how, and other intellectual property rights in and to the Equipment and Software, - Page 314 -Item #24. City of Tybee Island November 30, 2022 Dispatch & VESTA 911 Call Handling Use or disclosure of this proposal is subject to the restrictions on the cover page. Motorola Solutions Confidential Restricted Contractual Documentation 4-3 including those created or produced by Motorola under this Agreement and any corrections, bug fixes, enhancements, updates or modifications to or derivative works from the Software whether made by Motorola or another party. “Services” means system implementation, maintenance, support, subscription, or other professional services provided under this Agreement, which may be further described in the applicable Addendum and/or SOW. “Software” (i) means proprietary software in object code format, and adaptations, translations, de-compilations, disassemblies, emulations, or derivative works of such software; (ii) means any modifications, enhancements, new versions and new releases of the software provided by Motorola; and (iii) may contain one or more items of software owned by a third party supplier. The term "Software" does not include any third party software provided under separate license or third party software not licensable under the terms of this Agreement. “Software License Agreement” means the Motorola Software License Agreement (Exhibit A). “Software Support Policy” (“SwSP”) means the policy set forth at https://www.motorolasolutions.com/content/dam/msi/secure/services/software_policy.pdf describing the specific technical support that will be provided to Customers under the Warranty Period and during any paid maintenance support period for Motorola Software. This policy may be modified from time to time at Motorola’s discretion. “Solution” means the combination of the System(s) and Services provided by Motorola under this Agreement. “Solution Data” means Customer data that is transformed, altered, processed, aggregated, correlated or operated on by Motorola, its vendors or other data sources and data that has been manipulated or retrieved using Motorola know-how to produce value-added content to data consumers, including customers or citizens which is made available to Customer with the Solution and Services. “Specifications” means the functionality and performance requirements that are described in the Technical and Implementation Documents. “SUA” or “SUA II” means Motorola’s Software Upgrade Agreement program. “Subsystem” means a major part of the System that performs specific functions or operations. Subsystems are described in the Technical and Implementation Documents. “System” means the Equipment, including incidental hardware and materials, Software, and design, installation and implementation services that are combined together into an integrated system; the System(s) is (are) described in the Technical and Implementation Documents. “System Acceptance” means the Acceptance Tests have been successfully completed. “System Data” means data created by, in connection with or in relation to Equipment or the performance of Services under this Agreement. “Warranty Period” for System Hardware, Software, or services related to system implementation means one (1) year from the date of System Acceptance or Beneficial Use, whichever occurs first. Unless otherwise stated in the applicable Addendum, Warranty Period for other Services means ninety (90) days from performance of the Service. Section 3 SCOPE OF AGREEMENT AND TERM - Page 315 -Item #24. City of Tybee Island November 30, 2022 Dispatch & VESTA 911 Call Handling Use or disclosure of this proposal is subject to the restrictions on the cover page. Motorola Solutions Confidential Restricted Contractual Documentation 4-4 3.1. SCOPE OF WORK. Motorola will provide, install and test the System(s), and perform its other contractual responsibilities to provide the Solution, all in accordance with this Agreement. Customer will perform its contractual responsibilities in accordance with this Agreement. 3.2. CHANGE ORDERS. Either Party may request changes within the general scope of this Agreement. If a requested change causes an increase or decrease in the cost or time required to perform this Agreement, the Parties will agree to an equitable adjustment of the Contract Price or applicable subscription fees, Performance Schedule, or both, and will reflect the adjustment in a change order or Addendum. Neither Party is obligated to perform requested changes unless both Parties execute a written change order. 3.3. TERM. Unless terminated in accordance with other provisions of this Agreement or extended by mutual agreement of the Parties, the term of this Agreement begins on the Effective Date and continues until the date of Final Project Acceptance or expiration of the Warranty Period, or completion of the Services, whichever occurs last. The term and the effective date of recurring Services will be set forth in the applicable Addendum. 3.4. ADDITIONAL EQUIPMENT OR SOFTWARE. For three (3) years after the expiration date of the Agreement, Customer may order additional Equipment or Software, if it is then available. Each purchase order must refer to this Agreement, the expiration date of the Agreement, and must specify the pricing and delivery terms. The Parties agree that, notwithstanding expiration of the Agreement, the applicable provisions of this Agreement (except for pricing, delivery, passage of title and risk of loss to Equipment, warranty commencement, and payment terms) will govern the purchase and sale of the additional Equipment or Software. Additional or contrary terms in the purchase order will be inapplicable, unless signed by both parties. Title and risk of loss to additional Equipment will pass at shipment, warranty will commence upon delivery, and payment is due within thirty (30) days after the invoice date. Motorola will send Customer an invoice as the additional Equipment is shipped or Software is licensed. Alternatively, Customer may register with and place orders through the Motorola Solutions Customer Portal eCommerce Shop, and this Agreement will be the “Underlying Agreement” for those eCommerce transactions rather than the eCommerce Shop Terms and Conditions of Sale. eCommerce Shop registration and other information may be found at https://www.motorolasolutions.com/en_us/registration and the shop support telephone number is (800) 814-0601. 3.5. MOTOROLA SOFTWARE. Any Motorola Software, including subsequent releases, is licensed to Customer solely in accordance with the Software License Agreement. Customer hereby accepts and agrees to abide by all of the terms and restrictions of the Software License Agreement. 3.6. NON-MOTOROLA SOFTWARE. Any Non-Motorola Software is licensed to Customer in accordance with the standard license, terms, and restrictions of the copyright owner on the Effective Date unless the copyright owner has granted to Motorola the right to sublicense the Non-Motorola Software pursuant to the Software License Agreement, in which case it applies and the copyright owner will have all of Licensor’s rights and protections under the Software License Agreement. Motorola makes no representations or warranties of any kind regarding Non-Motorola Software. Non-Motorola Software may include Open Source Software. 3.7. SUBSTITUTIONS. At no additional cost to Customer, Motorola may substitute any Equipment, Software, or services to be provided by Motorola, if the substitute meets or exceeds the Specifications and is of equivalent or better quality to the Customer. Any substitution will be reflected in a change order. 3.8. OPTIONAL EQUIPMENT OR SOFTWARE. This paragraph applies only if a “Priced Options” exhibit is shown in Section 1, or if the parties amend this Agreement to add a Priced Options exhibit. During the term of the option as stated in the Priced Options exhibit (or if no term is stated, then for one (1) year after the Effective Date), Customer has the right and option to purchase the equipment, software, and related services that are described in the Priced Options exhibit. Customer may exercise this option by giving written notice to Seller which must designate what equipment, software, and related services Customer is selecting (including quantities, - Page 316 -Item #24. City of Tybee Island November 30, 2022 Dispatch & VESTA 911 Call Handling Use or disclosure of this proposal is subject to the restrictions on the cover page. Motorola Solutions Confidential Restricted Contractual Documentation 4-5 if applicable). To the extent they apply, the terms and conditions of this Agreement will govern the transaction; however, the parties acknowledge that certain provisions must be agreed upon, and they agree to negotiate those in good faith promptly after Customer delivers the option exercise notice. Examples of provisions that may need to be negotiated are: specific lists of deliverables, statements of work, acceptance test plans, delivery and implementation schedules, payment terms, maintenance and support provisions, additions to or modifications of the Software License Agreement, hosting terms, and modifications to the acceptance and warranty provisions. Section 4 SERVICES 4.1. If Customer desires and Motorola agrees to continue Services beyond the Term, Customer’s issuance and Motorola’s acceptance of a purchase order for Services will serve as an automatic extension of the Agreement for purposes of the continuing Services. Only the terms and conditions applicable to the performance of Services will apply to the extended Agreement. 4.2. During the Warranty Period, in addition to warranty services, Motorola will provide maintenance Services for the Equipment and support for the Motorola Software pursuant to the applicable maintenance and support Statements of Work. Support for the Motorola Software will be in accordance with Motorola's established Software Support Policy. Copies of the SwSP can be found at https://www.motorolasolutions.com/content/dam/msi/secure/services/software_policy.pdf and will be sent by mail, email or fax to Customer upon written request. Maintenance Services and support during the Warranty Period are included in the Contract Price. Unless already included in the Contract Price, if Customer wishes to purchase 1) additional maintenance or software support services during the Warranty Period; or 2) continue or expand maintenance, software support, installation, and/or SUA services after the Warranty Period, Motorola will provide the description of and pricing for such services in a separate proposal document. Unless otherwise agreed by the parties in writing, the terms and conditions in this Agreement applicable to maintenance, support, installation, and/or SUA Services, will be included in the Maintenance and Support Addendum, SUA Addendum, the applicable Statements of Work, and the proposal, (if applicable). These collective terms will govern the provision of such Services. To obtain any such additional Services, Customer will issue a purchase order referring to this Agreement and the separate proposal document. Omission of reference to this Agreement in Customer’s purchase order will not affect the applicability of this Agreement. Motorola’s proposal may include a cover page entitled “Service Agreement” or “Installation Agreement”, as applicable, and other attachments. These cover pages and other attachments are incorporated into this Agreement by this reference 4.3. PROFESSIONAL AND SUBSCRIPTION SERVICES. If Customer purchases professional or subscription Services as part of the Solution, additional or different terms specific to such Service will be included in the applicable Addendum and will apply to those Services. Customer may purchase additional professional or subscription services by issuing a purchase order referencing this Agreement and Motorola’s proposal for such additional services. 4.4. Any information in the form of specifications, drawings, reprints, technical information or otherwise furnished to Customer in providing Services under this Agreement or Motorola data viewed, accessed, will remain Motorola’s property, will be deemed proprietary, Confidential Information. This Confidential Information will be promptly returned at Motorola's request. 4.5. TOOLS. All tools, equipment, dies, gauges, models, drawings or other materials paid for or furnished by Motorola for the purpose of providing Services under this Agreement will be and remain the sole property of Motorola. Customer will safeguard all such property while it is in Customer’s custody or control, be liable for any loss or damage to this property, and return it to Motorola upon request. This property will be held by Customer for - Page 317 -Item #24. City of Tybee Island November 30, 2022 Dispatch & VESTA 911 Call Handling Use or disclosure of this proposal is subject to the restrictions on the cover page. Motorola Solutions Confidential Restricted Contractual Documentation 4-6 Motorola’s use without charge and may be removed from Customer’s premises by Motorola at any time without restriction. Upon termination of the contract for any reason, Customer shall return to Motorola all equipment delivered to Customer. 4.6. COVENANT NOT TO EMPLOY. During the term of this Agreement and continuing for a period of two (2) years thereafter, Customer will not hire, engage on contract, solicit the employment of, or recommend employment to any third party of any employee of Motorola or its subcontractors without the prior written authorization of Motorola. This provision applies only to those employees of Motorola or its subcontractors who are responsible for rendering Services under this Agreement. If this provision is found to be overly broad under applicable law, it will be modified as necessary to conform to applicable law. 4.7. CUSTOMER OBLIGATIONS. If the applicable Statement of Work or Addendum contains assumptions that affect the Services or Deliverables, Customer will verify that they are accurate and complete. Any information that Customer provides to Motorola concerning the Services or Deliverables will be accurate and complete in all material respects. Customer will make timely decisions and obtain any required management approvals that are reasonably necessary for Motorola to perform the Services and its other duties under this Agreement. Unless the Statement of Work states the contrary, Motorola may rely upon and is not required to evaluate, confirm, reject, modify, or provide advice concerning any assumptions and Customer-provided information, decisions and approvals described in this paragraph. 4.8. ASSUMPTIONS. If any assumptions or conditions contained in this Agreement, applicable Addenda or Statements of Work prove to be incorrect or if Customer’s obligations are not performed, Motorola’s ability to perform under this Agreement may be impacted and changes to the Contract Price, subscription fees, project schedule, Deliverables, or other changes may be necessary. 4.9. NON-PRECLUSION. If, as a result of the Services performed under this Agreement, Motorola recommends that Customer purchase products or other services, nothing in this Agreement precludes Motorola from participating in a future competitive bidding process or otherwise offering or selling the recommended products or other services to Customer. Customer represents that this paragraph does not violate its procurement or other laws, regulations, or policies. 4.10. PROPRIETARY MATERIALS. Customer acknowledges that Motorola may use and/or provide Customer with access to Proprietary Materials and Derivative Proprietary Materials. The Proprietary Materials and the Derivative Proprietary Materials are the sole and exclusive property of Motorola and Motorola retains all right, title and interest in and to the Proprietary Materials and Derivative Proprietary Materials. 4.11. ADDITIONAL SERVICES. Any services performed by Motorola outside the scope of this Agreement at the direction of Customer will be considered to be additional Services which are subject to additional charges. Any agreement to perform additional Services will be reflected in a written and executed change order, Addendum or amendment to this Agreement. Section 5 PERFORMANCE SCHEDULE The Parties will perform their respective responsibilities in accordance with the Performance Schedule. By executing this Agreement, Customer authorizes Motorola to proceed with contract performance. Section 6 CONTRACT PRICE, PAYMENT AND INVOICING 6.1. Customer affirms that a purchase order or notice to proceed is not required for contract performance or for subsequent years of service, if any, and that sufficient funds have been appropriated in accordance with - Page 318 -Item #24. City of Tybee Island November 30, 2022 Dispatch & VESTA 911 Call Handling Use or disclosure of this proposal is subject to the restrictions on the cover page. Motorola Solutions Confidential Restricted Contractual Documentation 4-7 applicable law. The Customer will pay all invoices as received from Motorola and any changes in scope will be subject to the change order process as described in this Agreement. At the time of execution of this Agreement, the Customer will provide all necessary reference information to include on invoices for payment in accordance with this Agreement. 6.2. CONTRACT PRICE. The Contract Price in U.S. dollars is $________________________. If applicable, a pricing summary is included with the Payment schedule in Exhibit B. Motorola has priced the Services, Software, and Equipment as an integrated System. A change in Software or Equipment quantities, or Services, may affect the overall Contract Price, including discounts if applicable. Fees for professional, SUA, and/or subscription services which are not included in the Contract Price may be listed in Exhibit B, the pricing pages of the proposal, or the applicable Addendum. 6.3. INVOICING AND PAYMENT. Motorola will submit invoices to Customer according to the Payment schedule in Exhibit B. Invoices will be mailed or emailed to Customer pursuant to Section 6.5, Invoicing and Shipping Addresses. Except for a payment that is due on the Effective Date, Customer will make payments to Motorola within thirty (30) days after the date of each invoice. Customer will make payments when due in the form of a wire transfer, check, or cashier’s check from a U.S. financial institution. Overdue invoices will bear simple interest at the maximum allowable rate. For reference, the Federal Tax Identification Number for Motorola is 36- 1115800. 6.4. FREIGHT, TITLE, AND RISK OF LOSS. Motorola will pre-pay and add all freight charges to the invoices. Title and risk of loss to the Equipment will pass to Customer upon shipment. Title to Software will not pass to Customer at any time. Motorola will pack and ship all Equipment in accordance with good commercial practices. 6.5. INVOICING AND SHIPPING ADDRESSES. Invoices will be sent to the Customer at the following address: Name:______________________________________________________________________________ Address:_____________________________________________________________________________ Phone:______________________________________________________________________________ E-INVOICE. To receive invoices via email: Customer Account Number:____________________________________________________________ Customer Accounts Payable Email:______________________________________________________ Customer CC(optional) Email: __________________________________________________________ The address which is the ultimate destination where the Equipment will be delivered to Customer is: Name:______________________________________________________________________________ Address:_____________________________________________________________________________ The Equipment will be shipped to the Customer at the following address (insert if this information is known): Name:______________________________________________________________________________ Address:_____________________________________________________________________________ Phone:______________________________________________________________________________ Customer may change this information by giving written notice to Motorola. Section 7 SITES AND SITE CONDITIONS 7.1. ACCESS TO SITES. In addition to its responsibilities described elsewhere in this Agreement, Customer will provide a designated project manager; all necessary construction and building permits, zoning variances, - Page 319 -Item #24. City of Tybee Island November 30, 2022 Dispatch & VESTA 911 Call Handling Use or disclosure of this proposal is subject to the restrictions on the cover page. Motorola Solutions Confidential Restricted Contractual Documentation 4-8 licenses, and any other approvals that are necessary to develop or use the sites and mounting locations; and access to the worksites or vehicles identified in the Technical and Implementation Documents as reasonably requested by Motorola so that it may perform its duties in accordance with the Performance Schedule and Statement of Work. If the Statement of Work so indicates, Motorola may assist Customer in the local building permit process. 7.2. SITE CONDITIONS. Customer will ensure that all work sites it provides will be safe, secure, and in compliance with all applicable industry and OSHA standards. To the extent applicable and unless the Statement of Work states to the contrary, Customer will ensure that these work sites have adequate: physical space; air conditioning and other environmental conditions; adequate and appropriate electrical power outlets, distribution, equipment and connections; and adequate telephone or other communication lines (including modem access and adequate interfacing networking capabilities), all for the installation, use and maintenance of the System. Before installing the Equipment or Software at a work site, Motorola may inspect the work site and advise Customer of any apparent deficiencies or non-conformities with the requirements of this Section. This Agreement is predicated upon normal soil conditions as defined by the version of E.I.A. standard RS-222 in effect on the Effective Date. 7.3. SITE ISSUES. If a Party determines that the sites identified in the Technical and Implementation Documents are no longer available or desired, or if subsurface, structural, adverse environmental or latent conditions at any site differ from those indicated in the Technical and Implementation Documents, the Parties will promptly investigate the conditions and will select replacement sites or adjust the installation plans and specifications as necessary. If change in sites or adjustment to the installation plans and specifications causes a change in the cost or time to perform, the Parties will equitably amend the Contract Price, Performance Schedule, or both, by a change order. Section 8 TRAINING Any training to be provided by Motorola to Customer will be described in the applicable Statement of Work. Customer will notify Motorola immediately if a date change for a scheduled training program is required. If Motorola incurs additional costs because Customer reschedules a training program less than thirty (30) days before its scheduled start date, Motorola may recover these additional costs. Section 9 SYSTEM ACCEPTANCE 9.1. COMMENCEMENT OF ACCEPTANCE TESTING. Motorola will provide to Customer at least ten (10) days notice before the Acceptance Tests commence. System testing will occur only in accordance with the Acceptance Test Plan. 9.2. SYSTEM ACCEPTANCE. System Acceptance will occur upon successful completion of the Acceptance Tests. Upon System Acceptance, the Parties will memorialize this event by promptly executing a System Acceptance Certificate. If the Acceptance Test Plan includes separate tests for individual Subsystems or phases of the System, acceptance of the individual Subsystem or phase will occur upon the successful completion of the Acceptance Tests for the Subsystem or phase, and the Parties will promptly execute an acceptance certificate for the Subsystem or phase. If Customer believes the System has failed the completed Acceptance Tests, Customer will provide to Motorola a written notice that includes the specific details of the failure. If Customer does not provide to Motorola a failure notice within thirty (30) days after completion of the Acceptance Tests, System Acceptance will be deemed to have occurred as of the completion of the Acceptance Tests. Minor omissions or variances in the System that do not materially impair the operation of the System as a whole will not postpone System Acceptance or Subsystem acceptance, but will be corrected according to a mutually agreed schedule. 9.3. BENEFICIAL USE. Customer acknowledges that Motorola’s ability to perform its implementation and testing responsibilities may be impeded if Customer begins using the System before System Acceptance. - Page 320 -Item #24. City of Tybee Island November 30, 2022 Dispatch & VESTA 911 Call Handling Use or disclosure of this proposal is subject to the restrictions on the cover page. Motorola Solutions Confidential Restricted Contractual Documentation 4-9 Therefore, Customer will not commence Beneficial Use before System Acceptance without Motorola’s prior written authorization, which will not be unreasonably withheld. Motorola is not responsible for System performance deficiencies that occur during unauthorized Beneficial Use. Upon commencement of Beneficial Use, Customer assumes responsibility for the use and operation of the System. 9.4. FINAL PROJECT ACCEPTANCE. Final Project Acceptance will occur after System Acceptance when all deliverables and other work have been completed. When Final Project Acceptance occurs, the parties will promptly memorialize this final event by so indicating on the System Acceptance Certificate. Section 10 REPRESENTATIONS AND WARRANTIES 10.1. SYSTEM FUNCTIONALITY. Motorola represents that the System will perform in accordance with the Specifications in all material respects. Upon System Acceptance or Beneficial Use, whichever occurs first, this System functionality representation is fulfilled. Motorola is not responsible for System performance deficiencies that are caused by ancillary equipment not furnished by Motorola which is attached to or used in connection with the System or for reasons or parties beyond Motorola’s control, such as natural causes; the construction of a building that adversely affects the microwave path reliability or radio frequency (RF) coverage; the addition of frequencies at System sites that cause RF interference or intermodulation; or Customer changes to load usage or configuration outside the Specifications. 10.2. EQUIPMENT WARRANTY. During the Warranty Period, Motorola warrants that the Equipment under normal use and service will be free from material defects in materials and workmanship. If System Acceptance is delayed beyond six (6) months after shipment of the Equipment by events or causes beyond Motorola’s control, this warranty expires eighteen (18) months after the shipment of the Equipment. 10.3. SOFTWARE WARRANTY. Except as described in the SwSP and unless otherwise stated in the Software License Agreement, during the Warranty Period, Motorola warrants the Software in accordance with the warranty terms set forth in the Software License Agreement and the provisions of this Section that are applicable to the Software. If System Acceptance is delayed beyond six (6) months after shipment of the Motorola Software by events or causes beyond Motorola’s control, this warranty expires eighteen (18) months after the shipment of the Motorola Software. Nothing in this Warranty provision is intended to conflict or modify the Software Support Policy. In the event of an ambiguity or conflict between the Software Warranty and Software Support Policy, the Software Support Policy governs. 10.4. EXCLUSIONS TO EQUIPMENT AND SOFTWARE WARRANTIES. These warranties do not apply to: (i) defects or damage resulting from: use of the Equipment or Software in other than its normal, customary, and authorized manner; accident, liquids, neglect, or acts of God; testing, maintenance, disassembly, repair, installation, alteration, modification, or adjustment not provided or authorized in writing by Motorola; Customer’s failure to comply with all applicable industry and OSHA standards; (ii) breakage of or damage to antennas unless caused directly by defects in material or workmanship; (iii) Equipment that has had the serial number removed or made illegible; (iv) batteries (because they carry their own separate limited warranty) or consumables; (v) freight costs to ship Equipment to the repair depot; (vi) scratches or other cosmetic damage to Equipment surfaces that does not affect the operation of the Equipment; and (vii) normal or customary wear and tear. 10.5. SERVICE WARRANTY. During the Warranty Period, Motorola warrants that the Services will be provided in a good and workmanlike manner and will conform in all material respects to the applicable Statement of Work. Services will be free of defects in materials and workmanship for a period of ninety (90) days from the date the performance of the Services are completed. Customer acknowledges that the Deliverables may contain recommendations, suggestions or advice from Motorola to Customer (collectively, “recommendations”). Motorola makes no warranties concerning those recommendations, and Customer alone accepts responsibility for choosing whether and how to implement the recommendations and the results to be realized from implementing them. - Page 321 -Item #24. City of Tybee Island November 30, 2022 Dispatch & VESTA 911 Call Handling Use or disclosure of this proposal is subject to the restrictions on the cover page. Motorola Solutions Confidential Restricted Contractual Documentation 4-10 10.6. WARRANTY CLAIMS. To assert a warranty claim, Customer must notify Motorola in writing of the claim before the expiration of the Warranty Period. Upon receipt of this notice, Motorola will investigate the warranty claim. If this investigation confirms a valid Equipment or Software warranty claim, Motorola will (at its option and at no additional charge to Customer) repair the defective Equipment or Motorola Software, replace it with the same or equivalent product, or refund the price of the defective Equipment or Motorola Software. These actions will be the full extent of Motorola’s liability for the warranty claim. In the event of a valid Services warranty claim, Customer’s sole remedy is to require Motorola to re-perform the non-conforming Service or to refund, on a pro- rata basis, the fees paid for the non-conforming Service. If this investigation indicates the warranty claim is not valid, then Motorola may invoice Customer for responding to the claim on a time and materials basis using Motorola’s then current labor rates. Repaired or replaced product is warranted for the balance of the original applicable warranty period. All replaced products or parts will become the property of Motorola. 10.7. ORIGINAL END USER IS COVERED. These express limited warranties are extended by Motorola to the original user purchasing the System or Services for commercial, industrial, or governmental use only, and are not assignable or transferable. 10.8. DISCLAIMER OF OTHER WARRANTIES. THESE WARRANTIES ARE THE COMPLETE WARRANTIES FOR THE EQUIPMENT AND MOTOROLA SOFTWARE PROVIDED UNDER THIS AGREEMENT AND ARE GIVEN IN LIEU OF ALL OTHER WARRANTIES. MOTOROLA DISCLAIMS ALL OTHER WARRANTIES OR CONDITIONS, EXPRESS OR IMPLIED, INCLUDING THE IMPLIED WARRANTIES OF MERCHANTABILITY, NON-INFRINGEMENT, AND FITNESS FOR A PARTICULAR PURPOSE. Section 11 DELAYS 11.1. FORCE MAJEURE. Neither Party will be liable for its non-performance or delayed performance if caused by a Force Majeure. A Party that becomes aware of a Force Majeure that will significantly delay performance will notify the other Party promptly (but in no event later than fifteen days) after it discovers the Force Majeure. If a Force Majeure occurs, the Parties will execute a change order to extend the Performance Schedule or applicable Addenda for a time period that is reasonable under the circumstances. 11.2. PERFORMANCE SCHEDULE DELAYS CAUSED BY CUSTOMER. If Customer (including its other contractors) delays the Performance Schedule, it will make the promised payments according to the Payment schedule as if no delay occurred; and the Parties will execute a change order to extend the Performance Schedule and, if requested, compensate Motorola for all reasonable charges incurred because of the delay. Delay charges may include costs incurred by Motorola or its subcontractors for additional freight, warehousing and handling of Equipment; extension of the warranties; travel; suspending and re-mobilizing the work; additional engineering, project management, and standby time calculated at then current rates; and preparing and implementing an alternative implementation plan. Section 12 DISPUTES The Parties will use the following procedure to address any dispute arising under this Agreement (a “Dispute”). 12.1. GOVERNING LAW. This Agreement will be governed by and construed in accordance with the laws of the State in which the System is installed. 12.2. NEGOTIATION. Either Party may initiate the Dispute resolution procedures by sending a notice of Dispute (“Notice of Dispute”). The Parties will attempt to resolve the Dispute promptly through good faith negotiations including 1) timely escalation of the Dispute to executives who have authority to settle the Dispute and who are at a higher level of management than the persons with direct responsibility for the matter and 2) - Page 322 -Item #24. City of Tybee Island November 30, 2022 Dispatch & VESTA 911 Call Handling Use or disclosure of this proposal is subject to the restrictions on the cover page. Motorola Solutions Confidential Restricted Contractual Documentation 4-11 direct communication between the executives. If the Dispute has not been resolved within ten (10) days from the Notice of Dispute, the Parties will proceed to mediation. 12.3. MEDIATION. The Parties will choose an independent mediator within thirty (30) days of a notice to mediate from either Party (“Notice of Mediation”). Neither Party may unreasonably withhold consent to the selection of a mediator. If the Parties are unable to agree upon a mediator, either Party may request that American Arbitration Association nominate a mediator. Each Party will bear its own costs of mediation, but the Parties will share the cost of the mediator equally. Each Party will participate in the mediation in good faith and will be represented at the mediation by a business executive with authority to settle the Dispute. 12.4. LITIGATION, VENUE and JURISDICTION. If a Dispute remains unresolved for sixty (60) days after receipt of the Notice of Mediation, either Party may then submit the Dispute to a court of competent jurisdiction in the state in which the System is installed. Each Party irrevocably agrees to submit to the exclusive jurisdiction of the courts in such state over any claim or matter arising under or in connection with this Agreement. 12.5. CONFIDENTIALITY. All communications pursuant to subsections 12.2 and 12.3 will be treated as compromise and settlement negotiations for purposes of applicable rules of evidence and any additional confidentiality protections provided by applicable law. The use of these Dispute resolution procedures will not be construed under the doctrines of laches, waiver or estoppel to affect adversely the rights of either Party. Section 13 DEFAULT AND TERMINATION 13.1. DEFAULT BY A PARTY. If either Party fails to perform a material obligation under this Agreement, the other Party may consider the non-performing Party to be in default (unless a Force Majeure causes the failure) and may assert a default claim by giving the non-performing Party a written and detailed notice of default. Except for a default by Customer for failing to pay any amount when due under this Agreement which must be cured immediately, the defaulting Party will have thirty (30) days after receipt of the notice of default to either cure the default or, if the default is not curable within thirty (30) days, provide a written cure plan. The defaulting Party will begin implementing the cure plan immediately after receipt of notice by the other Party that it approves the plan. If Customer is the defaulting Party, Motorola may stop work on the project until it approves the Customer’s cure plan. 13.2. FAILURE TO CURE. If a defaulting Party fails to cure the default as provided above in Section 13.1, unless otherwise agreed in writing, the non-defaulting Party may terminate any unfulfilled portion of this Agreement. In the event of termination for default, the defaulting Party will promptly return to the non-defaulting Party any of its Confidential Information. If Customer is the non-defaulting Party, terminates this Agreement as permitted by this Section, and completes the System through a third Party, Customer may as its exclusive remedy recover from Motorola reasonable costs incurred to complete the System to a capability not exceeding that specified in this Agreement less the unpaid portion of the Contract Price. Customer will mitigate damages and provide Motorola with detailed invoices substantiating the charges. In the event Customer elects to terminate this Agreement for any reason other than default, Customer shall pay Motorola for the conforming Equipment and/or Software delivered and all services performed. Section 14 INDEMNIFICATION 14.1. GENERAL INDEMNITY BY Motorola. Motorola will indemnify and hold Customer harmless from any and all liability, expense, judgment, suit, cause of action, or demand for personal injury, death, or direct damage to tangible property which may accrue against Customer to the extent it is caused by the negligence of Motorola, its subcontractors, or their employees or agents, while performing their duties under this Agreement, if Customer gives Motorola prompt, written notice of any claim or suit. Customer will cooperate with Motorola in its defense or settlement of the claim or suit. This Section sets forth the full extent of Motorola’s general indemnification of Customer from liabilities that are in any way related to Motorola’s performance under this Agreement. - Page 323 -Item #24. City of Tybee Island November 30, 2022 Dispatch & VESTA 911 Call Handling Use or disclosure of this proposal is subject to the restrictions on the cover page. Motorola Solutions Confidential Restricted Contractual Documentation 4-12 14.2. GENERAL INDEMNITY BY CUSTOMER. Customer will indemnify and hold Motorola harmless from any and all liability, expense, judgment, suit, cause of action, or demand for personal injury, death, or direct damage to tangible property which may accrue against Motorola to the extent it is caused by the negligence of Customer, its other contractors, or their employees or agents, while performing their duties under this Agreement, if Motorola gives Customer prompt, written notice of any the claim or suit. Motorola will cooperate with Customer in its defense or settlement of the claim or suit. This Section sets forth the full extent of Customer’s general indemnification of Motorola from liabilities that are in any way related to Customer’s performance under this Agreement. 14.3. PATENT AND COPYRIGHT INFRINGEMENT. 14.3.1. Motorola will defend at its expense any suit brought against Customer to the extent it is based on a third- party claim alleging that the Equipment manufactured by Motorola or the Motorola Software (“Motorola Product”) directly infringes a United States patent or copyright (“Infringement Claim”). Motorola’s duties to defend and indemnify are conditioned upon: Customer promptly notifying Motorola in writing of the Infringement Claim; Motorola having sole control of the defense of the suit and all negotiations for its settlement or compromise; and Customer providing to Motorola cooperation and, if requested by Motorola, reasonable assistance in the defense of the Infringement Claim. In addition to Motorola’s obligation to defend, and subject to the same conditions, Motorola will pay all damages finally awarded against Customer by a court of competent jurisdiction for an Infringement Claim or agreed to, in writing, by Motorola in settlement of an Infringement Claim. 14.3.2 If an Infringement Claim occurs, or in Motorola's opinion is likely to occur, Motorola may at its option and expense: (a) procure for Customer the right to continue using the Motorola Product; (b) replace or modify the Motorola Product so that it becomes non-infringing while providing functionally equivalent performance; or (c) accept the return of the Motorola Product and grant Customer a credit for the Motorola Product, less a reasonable charge for depreciation. The depreciation amount will be calculated based upon generally accepted accounting standards. 14.3.3 Motorola will have no duty to defend or indemnify for any Infringement Claim that is based upon: (a) the combination of the Motorola Product with any software, apparatus or device not furnished by Motorola; (b) the use of ancillary equipment or software not furnished by Motorola and that is attached to or used in connection with the Motorola Product; (c) Motorola Product designed or manufactured in accordance with Customer’s designs, specifications, guidelines or instructions, if the alleged infringement would not have occurred without such designs, specifications, guidelines or instructions; (d) a modification of the Motorola Product by a party other than Motorola; (e) use of the Motorola Product in a manner for which the Motorola Product was not designed or that is inconsistent with the terms of this Agreement; or (f) the failure by Customer to install an enhancement release to the Motorola Software that is intended to correct the claimed infringement. In no event will Motorola’s liability resulting from its indemnity obligation to Customer extend in any way to royalties payable on a per use basis or the Customer’s revenues, or any royalty basis other than a reasonable royalty based upon revenue derived by Motorola from Customer from sales or license of the infringing Motorola Product. 14.3.4. This Section 14 provides Customer’s sole and exclusive remedies and Motorola’s entire liability in the event of an Infringement Claim. Customer has no right to recover and Motorola has no obligation to provide any other or further remedies, whether under another provision of this Agreement or any other legal theory or principle, in connection with an Infringement Claim. In addition, the rights and remedies provided in this Section 14 are subject to and limited by the restrictions set forth in Section 15. Section 15 LIMITATION OF LIABILITY - Page 324 -Item #24. City of Tybee Island November 30, 2022 Dispatch & VESTA 911 Call Handling Use or disclosure of this proposal is subject to the restrictions on the cover page. Motorola Solutions Confidential Restricted Contractual Documentation 4-13 Except for personal injury or death, Motorola's total liability, whether for breach of contract, warranty, negligence, strict liability in tort, indemnification, or otherwise, will be limited to the direct damages recoverable under law, but not to exceed the price of the Equipment, Software, or implementation and other one-time Services with respect to which losses or damages are claimed. With respect to all subscription or other ongoing Services and unless as otherwise provided under the applicable Addenda, Motorola’s total liability will be limited to the direct damages recoverable under law, but not to exceed the price of twelve (12) months of Services preceding the incident giving rise to the claim. ALTHOUGH THE PARTIES ACKNOWLEDGE THE POSSIBILITY OF SUCH LOSSES OR DAMAGES, THEY AGREE THAT MOTOROLA WILL NOT BE LIABLE FOR ANY COMMERCIAL LOSS, INCONVENIENCE, LOSS OF USE, LOSS TIME, DATA, GOODWILL, REVENUES, PROFITS OR SAVINGS; OR OTHER SPECIAL, INCIDENTAL, INDIRECT, OR CONSEQUENTIAL DAMAGES IN ANY WAY RELATED TO OR ARISING FROM THIS AGREEMENT, THE SALE OR USE OF THE EQUIPMENT OR SOFTWARE, OR THE PERFORMANCE OF SERVICES BY MOTOROLA PURSUANT TO THIS AGREEMENT. This limitation of liability provision survives the expiration or termination of the Agreement and applies notwithstanding any contrary provision. No action for contract breach or otherwise relating to the transactions contemplated by this Agreement may be brought more than one (1) year after the accrual of the cause of action, except for money due upon an open account. Section 16 CONFIDENTIALITY AND PROPRIETARY RIGHTS 16.1. CONFIDENTIAL INFORMATION. 16.1.1. Each party is a disclosing party (“Discloser”) and a receiving party (“Recipient”) under this Agreement. All Deliverables will be deemed to be Motorola’s Confidential Information. During the term of this Agreement and for a period of three (3) years from the expiration or termination of this Agreement, Recipient will (i) not disclose Confidential Information to any third party; (ii) restrict disclosure of Confidential Information to only those employees (including, but not limited to, employees of any wholly owned subsidiary, a parent company, any other wholly owned subsidiaries of the same parent company), agents or consultants who must be directly involved with the Confidential Information for the purpose and who are bound by confidentiality terms substantially similar to those in this Agreement; (iii) not copy, reproduce, reverse engineer, decompile, or disassemble any Confidential Information; (iv) use the same degree of care as for its own information of like importance, but at least use reasonable care, in safeguarding against disclosure of Confidential Information; (v) promptly notify Discloser upon discovery of any unauthorized use or disclosure of the Confidential Information and take reasonable steps to regain possession of the Confidential Information and prevent further unauthorized actions or other breach of this Agreement; and (vi) only use the Confidential Information as needed to fulfill this Agreement. 16.1.2. Recipient is not obligated to maintain as confidential, Confidential Information that Recipient can demonstrate by documentation (i) is now available or becomes available to the public without breach of this agreement; (ii) is explicitly approved for release by written authorization of Discloser; (iii) is lawfully obtained from a third party or parties without a duty of confidentiality; (iv) is known to the Recipient prior to such disclosure; or (v) is independently developed by Recipient without the use of any of Discloser’s Confidential Information or any breach of this Agreement. 16.1.3. All Confidential Information remains the property of the Discloser and will not be copied or reproduced without the express written permission of the Discloser, except for copies that are absolutely necessary in order to fulfill this Agreement. Within ten (10) days of receipt of Discloser’s written request, Recipient will return all Confidential Information to Discloser along with all copies and portions thereof, or certify in writing that all such Confidential Information has been destroyed. However, Recipient may retain one (1) archival copy of the Confidential Information that it may use only in case of a dispute concerning this Agreement. No license, express or implied, in the Confidential Information is granted other than to use the Confidential Information in the manner and to the extent authorized by this Agreement. The Discloser warrants that it is authorized to disclose any Confidential Information it discloses pursuant to this Agreement. - Page 325 -Item #24. City of Tybee Island November 30, 2022 Dispatch & VESTA 911 Call Handling Use or disclosure of this proposal is subject to the restrictions on the cover page. Motorola Solutions Confidential Restricted Contractual Documentation 4-14 16.2. PRESERVATION OF MOTOROLA’S PROPRIETARY RIGHTS. Motorola, the third party manufacturer of any Equipment, and the copyright owner of any Non-Motorola Software own and retain all of their respective Proprietary Rights in the Equipment and Software, and nothing in this Agreement is intended to restrict their Proprietary Rights. All intellectual property developed, originated, or prepared by Motorola in connection with providing to Customer the Equipment, Software, or related services remain vested exclusively in Motorola, and this Agreement does not grant to Customer any shared development rights of intellectual property. Except as explicitly provided in the Software License Agreement, Motorola does not grant to Customer, either directly or by implication, estoppel, or otherwise, any right, title or interest in Motorola’s Proprietary Rights. Customer will not modify, disassemble, peel components, decompile, otherwise reverse engineer or attempt to reverse engineer, derive source code or create derivative works from, adapt, translate, merge with other software, reproduce, distribute, sublicense, sell or export the Software, or permit or encourage any third party to do so. The preceding sentence does not apply to Open Source Software which is governed by the standard license of the copyright owner. 16.3 VOLUNTARY DISCLOSURE. Except as required to fulfill its obligations under this Agreement, Motorola will have no obligation to provide Customer with access to its Confidential Information and/or proprietary information. Under no circumstances will Motorola be required to provide any data related to cost and pricing. 16.4 DATA AND FEEDBACK. 16.4.1 To the extent permitted by law, Customer owns all right, title and interest in System Data created solely by it or its agents (hereafter, “Customer Data”), and grants to Motorola the right to use, host, cache, store, reproduce, copy, modify, combine, analyze, create derivatives from, communicate, transmit, publish, display, and distribute such Customer Data. 16.4.2 Motorola owns all right, title and interest in data resulting from System Data that is or has been transformed, altered, processed, aggregated, correlated or operated on (hereafter, “Derivative Data”). 16.4.3 Any Feedback given by Customer is and will be entirely voluntary and, even if designated as confidential, will not create any confidentiality obligation for Motorola. Motorola will be free to use, reproduce, license or otherwise distribute and exploit the Feedback without any obligation to Customer. Customer acknowledges that Motorola’s receipt of the Feedback does not imply or create recognition by Motorola of either the novelty or originality of any idea. The parties further agree that all fixes, modifications and improvements made to Motorola products or services conceived of or made by Motorola that are based, either in whole or in part, on the Feedback are the exclusive property of Motorola and all right, title and interest in and to such fixes, modifications or improvements to the Motorola product or service will vest solely in Motorola. Section 17 GENERAL 17.1. TAXES. The Contract Price does not include any excise, sales, lease, use, property, or other taxes, assessments or duties, all of which will be paid by Customer except as exempt by law. If Motorola is required to pay any of these taxes, Motorola will send an invoice to Customer and Customer will pay to Motorola the amount of the taxes (including any interest and penalties) within thirty (30) days after the date of the invoice. Customer will be solely responsible for reporting the Equipment for personal property tax purposes, and Motorola will be solely responsible for reporting taxes on its income or net worth. 17.2. ASSIGNABILITY AND SUBCONTRACTING. Except as provided herein, neither Party may assign this Agreement or any of its rights or obligations hereunder without the prior written consent of the other Party, which consent will not be unreasonably withheld. Any attempted assignment, delegation, or transfer without the necessary consent will be void. Notwithstanding the foregoing, Motorola may assign this Agreement to any of its affiliates or its right to receive payment without the prior consent of Customer. In addition, in the event Motorola - Page 326 -Item #24. City of Tybee Island November 30, 2022 Dispatch & VESTA 911 Call Handling Use or disclosure of this proposal is subject to the restrictions on the cover page. Motorola Solutions Confidential Restricted Contractual Documentation 4-15 separates one or more of its businesses (each a “Separated Business”), whether by way of a sale, establishment of a joint venture, spin-off or otherwise (each a “Separation Event”), Motorola may, without the prior written consent of the other Party and at no additional cost to Motorola, assign this Agreement such that it will continue to benefit the Separated Business and its affiliates (and Motorola and its affiliates, to the extent applicable) following the Separation Event. Motorola may subcontract any of the work, but subcontracting will not relieve Motorola of its duties under this Agreement. 17.3. WAIVER. Failure or delay by either Party to exercise a right or power under this Agreement will not be a waiver of the right or power. For a waiver of a right or power to be effective, it must be in a writing signed by the waiving Party. An effective waiver of a right or power will not be construed as either a future or continuing waiver of that same right or power, or the waiver of any other right or power. 17.4. SEVERABILITY. If a court of competent jurisdiction renders any part of this Agreement invalid or unenforceable, that part will be severed and the remainder of this Agreement will continue in full force and effect. 17.5. INDEPENDENT CONTRACTORS. Each Party will perform its duties under this Agreement as an independent contractor. The Parties and their personnel will not be considered to be employees or agents of the other Party. Nothing in this Agreement will be interpreted as granting either Party the right or authority to make commitments of any kind for the other. This Agreement will not constitute, create, or be interpreted as a joint venture, partnership or formal business organization of any kind. 17.6. HEADINGS AND SECTION REFERENCES. The section headings in this Agreement are inserted only for convenience and are not to be construed as part of this Agreement or as a limitation of the scope of the particular section to which the heading refers. This Agreement will be fairly interpreted in accordance with its terms and conditions and not for or against either Party. 17.7. NOTICES. Notices required under this Agreement to be given by one Party to the other must be in writing and either personally delivered or sent to the address provided by the other Party by certified mail, return receipt requested and postage prepaid (or by a recognized courier service, such as Federal Express, UPS, or DHL), or by facsimile with correct answerback received, and will be effective upon receipt. 17.8. COMPLIANCE WITH APPLICABLE LAWS. Each Party will comply with all applicable federal, state, and local laws, regulations and rules concerning the performance of this Agreement or use of the System. Customer will obtain and comply with all Federal Communications Commission (“FCC”) licenses and authorizations required for the installation, operation and use of the System before the scheduled installation of the Equipment. Although Motorola might assist Customer in the preparation of its FCC license applications, neither Motorola nor any of its employees is an agent or representative of Customer in FCC or other matters. 17.9 FUTURE REGULATORY REQUIREMENTS. The Parties acknowledge and agree that this is an evolving technological area and therefore, laws and regulations regarding Services and use of Solution may change. Changes to existing Services or the Solution required to achieve regulatory compliance may be available for an additional fee. Any required changes may also impact the price for Services. 17.10. AUTHORITY TO EXECUTE AGREEMENT. Each Party represents that it has obtained all necessary approvals, consents and authorizations to enter into this Agreement and to perform its duties under this Agreement; the person executing this Agreement on its behalf has the authority to do so; upon execution and delivery of this Agreement by the Parties, it is a valid and binding contract, enforceable in accordance with its terms; and the execution, delivery, and performance of this Agreement does not violate any bylaw, charter, regulation, law or any other governing authority of the Party. - Page 327 -Item #24. City of Tybee Island November 30, 2022 Dispatch & VESTA 911 Call Handling Use or disclosure of this proposal is subject to the restrictions on the cover page. Motorola Solutions Confidential Restricted Contractual Documentation 4-16 17.11. ADMINISTRATOR LEVEL ACCOUNT ACCESS. If applicable to the type of System purchased by Customer, Motorola will provide Customer with Administrative User Credentials. Customer agrees to only grant access to the Administrative User Credentials to those personnel with the training and experience to correctly use them. Customer is responsible for protecting Administrative User Credentials from disclosure and maintaining Credential validity by, among other things, updating passwords when required. Customer may be asked to provide valid Administrative User Credentials when in contact with Motorola System support personnel. Customer understands that changes made as the Administrative User can significantly impact the performance of the System. Customer agrees that it will be solely responsible for any negative impact on the System or its users by any such changes. System issues occurring as a result of changes made using the Administrative User Credentials may impact Motorola’s ability to perform Services or other obligations under the Agreement. In such cases, a revision to the appropriate provisions of the Agreement, including the Statement of Work, may be necessary. To the extent Motorola provides assistance to correct any issues caused by or arising out of the use of or failure to maintain Administrative User Credentials, Motorola will be entitled to bill Customer and Customer will pay Motorola on a time and materials basis for resolving the issue. 17.12. SURVIVAL OF TERMS. The following provisions will survive the expiration or termination of this Agreement for any reason: Section 3.5 (Motorola Software); Section 3.6 (Non-Motorola Software); if any payment obligations exist, Sections 6.2 and 6.3 (Contract Price and Invoicing and Payment); Subsection 10.8 (Disclaimer of Implied Warranties); Section 12 (Disputes); Section 15 (Limitation of Liability); and Section 16 (Confidentiality and Proprietary Rights); and all of the General provisions in Section 17. 17.13. ENTIRE AGREEMENT. This Agreement, including all Exhibits, constitutes the entire agreement of the Parties regarding the subject matter of the Agreement and supersedes all previous agreements, proposals, and understandings, whether written or oral, relating to this subject matter. This Agreement may be executed in multiple counterparts, and shall have the same legal force and effect as if the Parties had executed it as a single document. The Parties may sign in writing, or by electronic signature, including by email. An electronic signature, or a facsimile copy or computer image, such as a PDF or tiff image, of a signature, shall be treated as and shall have the same effect as an original signature. In addition, an electronic signature, a true and correct facsimile copy or computer image of this Agreement shall be treated as and shall have the same effect as an original signed copy of this document. This Agreement may be amended or modified only by a written instrument signed by authorized representatives of both Parties. The preprinted terms and conditions found on any Customer purchase or purchase order, acknowledgment or other form will not be considered an amendment or modification of this Agreement, even if a representative of each Party signs that document. The Parties hereby enter into this Agreement as of the Effective Date. Motorola Solutions, Inc. Customer By: ______________________________ By: ______________________________ Name: ___________________________ Name: ____________________________ Title: ____________________________ Title: _____________________________ Date: ____________________________ Date: _____________________________ - Page 328 -Item #24. City of Tybee Island November 30, 2022 Dispatch & VESTA 911 Call Handling Use or disclosure of this proposal is subject to the restrictions on the cover page. Motorola Solutions Confidential Restricted Contractual Documentation 4-17 Exhibit A MOTOROLA SOFTWARE LICENSE AGREEMENT This Exhibit A Motorola Software License Agreement ("Agreement") is between Motorola Solutions, Inc., (“Motorola"), and ______________________________________ (“Licensee”). For good and valuable consideration, the parties agree as follows: Section 1 DEFINITIONS 1.1 “Designated Products” means products provided by Motorola to Licensee with which or for which the Software and Documentation is licensed for use. 1.2 “Documentation” means product and software documentation that specifies technical and performance features and capabilities, and the user, operation and training manuals for the Software (including all physical or electronic media upon which such information is provided). 1.3 “Open Source Software” means software with either freely obtainable source code, license for modification, or permission for free distribution. 1.4 “Open Source Software License” means the terms or conditions under which the Open Source Software is licensed. 1.5 “Primary Agreement” means the agreement to which this exhibit is attached. 1.6 “Security Vulnerability” means a flaw or weakness in system security procedures, design, implementation, or internal controls that could be exercised (accidentally triggered or intentionally exploited) and result in a security breach such that data is compromised, manipulated or stolen or the system damaged. 1.7 “Software” (i) means proprietary software in object code format, and adaptations, translations, de- compilations, disassemblies, emulations, or derivative works of such software; (ii) means any modifications, enhancements, new versions and new releases of the software provided by Motorola; and (iii) may contain one or more items of software owned by a third party supplier. The term "Software" does not include any third party software provided under separate license or third party software not licensable under the terms of this Agreement. Section 2 SCOPE Motorola and Licensee enter into this Agreement in connection with Motorola's delivery of certain proprietary software or products containing embedded or pre-loaded proprietary software, or both. This Agreement contains the terms and conditions of the license Motorola is providing to Licensee, and Licensee’s use of the proprietary software and affiliated documentation. Section 3 GRANT OF LICENSE 3.1. Subject to the provisions of this Agreement and the payment of applicable license fees, Motorola grants to Licensee a personal, limited, non-transferable (except as permitted in Section 7) and non-exclusive license under Motorola’s copyrights and Confidential Information (as defined in the Primary Agreement) embodied in the Software to use the Software, in object code form, and the Documentation solely in connection with Licensee's use of the Designated Products. This Agreement does not grant any rights to source code. - Page 329 -Item #24. City of Tybee Island November 30, 2022 Dispatch & VESTA 911 Call Handling Use or disclosure of this proposal is subject to the restrictions on the cover page. Motorola Solutions Confidential Restricted Contractual Documentation 4-18 3.2. If the Software licensed under this Agreement contains or is derived from Open Source Software, the terms and conditions governing the use of such Open Source Software are in the Open Source Software Licenses of the copyright owner and not this Agreement. If there is a conflict between the terms and conditions of this Agreement and the terms and conditions of the Open Source Software Licenses governing Licensee’s use of the Open Source Software, the terms and conditions of the license grant of the applicable Open Source Software Licenses will take precedence over the license grants in this Agreement. If requested by Licensee, Motorola will use commercially reasonable efforts to: (i) determine whether any Open Source Software is provided under this Agreement; and (ii) identify the Open Source Software (or specify where that license may be found). 3.3 TO THE EXTENT, IF ANY, THAT THERE IS A SEPARATE LICENSE AGREEMENT PACKAGED WITH, OR PROVIDED ELECTRONICALLY WITH, A PARTICULAR PRODUCT THAT BECOMES EFFECTIVE ON AN ACT OF ACCEPTANCE BY THE END USER, THEN THAT AGREEMENT SUPERSEDES THE SOFTWARE LICENSE AGREEMENT AS TO THE END USER OF EACH SUCH PRODUCT. 4.1.1 Section 4 LIMITATIONS ON USE 4.1. Licensee may use the Software only for Licensee's internal business purposes and only in accordance with the Documentation. Any other use of the Software is strictly prohibited. Without limiting the general nature of these restrictions, Licensee will not make the Software available for use by third parties on a "time sharing," "application service provider," or "service bureau" basis or for any other similar commercial rental or sharing arrangement. 4.2. Licensee will not, and will not allow or enable any third party to: (i) reverse engineer, disassemble, peel components, decompile, reprogram or otherwise reduce the Software or any portion to a human perceptible form or otherwise attempt to recreate the source code; (ii) modify, adapt, create derivative works of, or merge the Software; (iii) copy, reproduce, distribute, lend, or lease the Software or Documentation to any third party, grant any sublicense or other rights in the Software or Documentation to any third party, or take any action that would cause the Software or Documentation to be placed in the public domain; (iv) remove, or in any way alter or obscure, any copyright notice or other notice of Motorola's proprietary rights; (v) provide, copy, transmit, disclose, divulge or make the Software or Documentation available to, or permit the use of the Software by any third party or on any machine except as expressly authorized by this Agreement; or (vi) use, or permit the use of, the Software in a manner that would result in the production of a copy of the Software solely by activating a machine containing the Software. Licensee may make one copy of Software to be used solely for archival, back-up, or disaster recovery purposes; provided that Licensee may not operate that copy of the Software at the same time as the original Software is being operated. Licensee may make as many copies of the Documentation as it may reasonably require for the internal use of the Software. 4.3. Unless otherwise authorized by Motorola in writing, Licensee will not, and will not enable or allow any third party to: (i) install a licensed copy of the Software on more than one unit of a Designated Product; or (ii) copy onto or transfer Software installed in one unit of a Designated Product onto one other device. Licensee may temporarily transfer Software installed on a Designated Product to another device if the Designated Product is inoperable or malfunctioning, if Licensee provides written notice to Motorola of the temporary transfer and identifies the device on which the Software is transferred. Temporary transfer of the Software to another device must be discontinued when the original Designated Product is returned to operation and the Software must be removed from the other device. Licensee must provide prompt written notice to Motorola at the time temporary transfer is discontinued. 4.4 Licensee will maintain, during the term of this Agreement and for a period of two years thereafter, accurate records relating to this license grant to verify compliance with this Agreement. Motorola or an independent third party (“Auditor”) may inspect Licensee’s premises, books and records, upon reasonable prior - Page 330 -Item #24. City of Tybee Island November 30, 2022 Dispatch & VESTA 911 Call Handling Use or disclosure of this proposal is subject to the restrictions on the cover page. Motorola Solutions Confidential Restricted Contractual Documentation 4-19 notice to Licensee, during Licensee’s normal business hours and subject to Licensee's facility and security regulations. Motorola is responsible for the payment of all expenses and costs of the Auditor. Any information obtained by Motorola and the Auditor will be kept in strict confidence by Motorola and the Auditor and used solely for the purpose of verifying Licensee's compliance with the terms of this Agreement. Section 5 OWNERSHIP AND TITLE Motorola, its licensors, and its suppliers retain all of their proprietary rights in any form in and to the Software and Documentation, including, but not limited to, all rights in patents, patent applications, inventions, copyrights, trademarks, trade secrets, trade names, and other proprietary rights in or relating to the Software and Documentation (including any corrections, bug fixes, enhancements, updates, modifications, adaptations, translations, de-compilations, disassemblies, emulations to or derivative works from the Software or Documentation, whether made by Motorola or another party, or any improvements that result from Motorola’s processes or, provision of information services). No rights are granted to Licensee under this Agreement by implication, estoppel or otherwise, except for those rights which are expressly granted to Licensee in this Agreement. All intellectual property developed, originated, or prepared by Motorola in connection with providing the Software, Designated Products, Documentation or related services, remains vested exclusively in Motorola, and Licensee will not have any shared development or other intellectual property rights. Section 6 LIMITED WARRANTY; DISCLAIMER OF WARRANTY 6.1. Unless otherwise stated in the Primary Agreement, the commencement date and the term of the Software warranty will be a period of ninety (90) days from Motorola's shipment of the Software (the "Warranty Period"). If Licensee is not in breach of any of its obligations under this Agreement, Motorola warrants that the unmodified Software, when used properly and in accordance with the Documentation and this Agreement, will be free from a reproducible defect that eliminates the functionality or successful operation of a feature critical to the primary functionality or successful operation of the Software. Whether a defect occurs will be determined by Motorola solely with reference to the Documentation. Motorola does not warrant that Licensee’s use of the Software or the Designated Products will be uninterrupted, error-free, completely free of Security Vulnerabilities, or that the Software or the Designated Products will meet Licensee’s particular requirements. Motorola makes no representations or warranties with respect to any third party software included in the Software. Notwithstanding, any warranty provided by a copyright owner in its standard license terms will flow through to Licensee for third party software provided by Motorola. 6.2 Motorola’s sole obligation to Licensee and Licensee’s exclusive remedy under this warranty is to use reasonable efforts to remedy any material Software defect covered by this warranty. These efforts will involve either replacing the media or attempting to correct significant, demonstrable program or documentation errors or Security Vulnerabilities. If Motorola cannot correct the defect within a reasonable time, then at Motorola’s option, Motorola will replace the defective Software with functionally-equivalent Software, license to Licensee substitute Software which will accomplish the same objective, or terminate the license and refund the Licensee’s paid license fee. 6.3. Warranty claims are described in the Primary Agreement. 6.4. The express warranties set forth in this Section 6 are in lieu of, and Motorola disclaims, any and all other warranties (express or implied, oral or written) with respect to the Software or Documentation, including, without limitation, any and all implied warranties of condition, title, non-infringement, merchantability, or fitness for a particular purpose or use by Licensee (whether or not Motorola knows, has reason to know, has been advised, or is otherwise aware of any such purpose or use), whether arising by law, by reason of custom or usage of trade, or by course of dealing. In addition, Motorola disclaims any warranty to any person other than Licensee with respect to the Software or Documentation. - Page 331 -Item #24. City of Tybee Island November 30, 2022 Dispatch & VESTA 911 Call Handling Use or disclosure of this proposal is subject to the restrictions on the cover page. Motorola Solutions Confidential Restricted Contractual Documentation 4-20 Section 7 TRANSFERS Licensee will not transfer the Software or Documentation to any third party without Motorola's prior written consent. Motorola’s consent may be withheld at its discretion and may be conditioned upon transferee paying all applicable license fees and agreeing to be bound by this Agreement. If the Designated Products are Motorola's radio products and Licensee transfers ownership of the Motorola radio products to a third party, Licensee may assign its right to use the Software (other than CPS and Motorola's FLASHport® software) which is embedded in or furnished for use with the radio products and the related Documentation; provided that Licensee transfers all copies of the Software and Documentation to the transferee, and Licensee and the transferee sign a transfer form to be provided by Motorola upon request, obligating the transferee to be bound by this Agreement. Section 8 TERM AND TERMINATION 8.1 Licensee’s right to use the Software and Documentation will begin when the Primary Agreement is signed by both parties and will continue for the life of the Designated Products with which or for which the Software and Documentation have been provided by Motorola, unless Licensee breaches this Agreement, in which case this Agreement and Licensee's right to use the Software and Documentation may be terminated immediately upon notice by Motorola. 8.2 Within thirty (30) days after termination of this Agreement, Licensee must certify in writing to Motorola that all copies of the Software have been removed or deleted from the Designated Products and that all copies of the Software and Documentation have been returned to Motorola or destroyed by Licensee and are no longer in use by Licensee. 8.3 Licensee acknowledges that Motorola made a considerable investment of resources in the development, marketing, and distribution of the Software and Documentation and that Licensee's breach of this Agreement will result in irreparable harm to Motorola for which monetary damages would be inadequate. If Licensee breaches this Agreement, Motorola may terminate this Agreement and be entitled to all available remedies at law or in equity (including immediate injunctive relief and repossession of all non-embedded Software and associated Documentation unless Licensee is a Federal agency of the United States Government). Section 9 Commercial Computer Software 9.1 This Section 9 only applies to U.S. Government end users. The Software, Documentation and updates are commercial items as that term is defined at 48 C.F.R. Part 2.101, consisting of “commercial computer software” and “computer software documentation” as such terms are defined in 48 C.F.R. Part 252.227-7014(a)(1) and 48 C.F.R. Part 252.227-7014(a)(5), and used in 48 C.F.R. Part 12.212 and 48 C.F.R. Part 227.7202, as applicable. Consistent with 48 C.F.R. Part 12.212, 48 C.F.R. Part 252.227-7015, 48 C.F.R. Part 227.7202-1 through 227.7202-4, 48 C.F.R. Part 52.227-19, and other relevant sections of the Code of Federal Regulations, as applicable, the Software, Documentation and Updates are distributed and licensed to U.S. Government end users: (i) only as commercial items, and (ii) with only those rights as are granted to all other end users pursuant to the terms and conditions contained herein. 9.2 If Licensee is licensing Software for end use by the United States Government or a United States Government agency, Licensee may transfer such Software license, but only if: (i) Licensee transfers all copies of such Software and Documentation to such United States Government entity or interim transferee, and (ii) Licensee has first obtained from the transferee (if applicable) and ultimate end user an enforceable end user license agreement containing restrictions substantially identical to the ones contained in this Agreement. Except as stated in the foregoing, Licensee and any transferee(s) authorized by this subsection 9.2 may not otherwise use or transfer or make available any Motorola software to any third party nor permit any party to do so. - Page 332 -Item #24. City of Tybee Island November 30, 2022 Dispatch & VESTA 911 Call Handling Use or disclosure of this proposal is subject to the restrictions on the cover page. Motorola Solutions Confidential Restricted Contractual Documentation 4-21 4.1.2 Section 10 CONFIDENTIALITY Licensee acknowledges that the Software and Documentation contain Motorola’s valuable proprietary and Confidential Information and are Motorola’s trade secrets, and that the provisions in the Primary Agreement concerning Confidential Information apply. Section 11 LIMITATION OF LIABILITY The Limitation of Liability provision is described in the Primary Agreement. Section 12 NOTICES Notices are described in the Primary Agreement. 4.1.3 Section 13 GENERAL 13.1. COPYRIGHT NOTICES. The existence of a copyright notice on the Software will not be construed as an admission or presumption of publication of the Software or public disclosure of any trade secrets associated with the Software. 13.2. COMPLIANCE WITH LAWS. Licensee acknowledges that the Software is subject to the laws and regulations of the United States and Licensee will comply with all applicable laws and regulations, including export laws and regulations of the United States. Licensee will not, without the prior authorization of Motorola and the appropriate governmental authority of the United States, in any form export or re-export, sell or resell, ship or reship, or divert, through direct or indirect means, any item or technical data or direct or indirect products sold or otherwise furnished to any person within any territory for which the United States Government or any of its agencies at the time of the action, requires an export license or other governmental approval. Violation of this provision is a material breach of this Agreement. 13.3 FUTURE REGULATORY REQUIREMENTS. The Parties acknowledge and agree that this is an evolving technological area and therefore, laws and regulations regarding Services and use of Solution may change. Changes to existing Services or the Solution required to achieve regulatory compliance may be available for an additional fee. Any required changes may also impact the price for Services. 13.4. ASSIGNMENTS AND SUBCONTRACTING. Motorola may assign its rights or subcontract its obligations under this Agreement, or encumber or sell its rights in any Software, without prior notice to or consent of Licensee. 13.5. GOVERNING LAW. This Agreement is governed by the laws of the United States to the extent that they apply and otherwise by the internal substantive laws of the State to which the Software is shipped if Licensee is a sovereign government entity, or the internal substantive laws of the State of Illinois if Licensee is not a sovereign government entity. The terms of the U.N. Convention on Contracts for the International Sale of Goods do not apply. In the event that the Uniform Computer Information Transaction Act, any version of this Act, or a substantially similar law (collectively "UCITA") becomes applicable to a party's performance under this Agreement, UCITA does not govern any aspect of this Agreement or any license granted under this Agreement, or any of the parties' rights or obligations under this Agreement. The governing law will be that in effect prior to the applicability of UCITA. 13.6. THIRD PARTY BENEFICIARIES. This Agreement is entered into solely for the benefit of Motorola and Licensee. No third party has the right to make any claim or assert any right under this Agreement, and no third - Page 333 -Item #24. City of Tybee Island November 30, 2022 Dispatch & VESTA 911 Call Handling Use or disclosure of this proposal is subject to the restrictions on the cover page. Motorola Solutions Confidential Restricted Contractual Documentation 4-22 party is deemed a beneficiary of this Agreement. Notwithstanding the foregoing, any licensor or supplier of third party software included in the Software will be a direct and intended third party beneficiary of this Agreement. 13.7. SURVIVAL. Sections 4, 5, 6.4, 7, 8, 9, 10, 11 and 13 survive the termination of this Agreement. 13.8. ORDER OF PRECEDENCE. In the event of inconsistencies between this Exhibit and the Primary Agreement, the parties agree that this Exhibit prevails, only with respect to the specific subject matter of this Exhibit, and not the Primary Agreement or any other exhibit as it applies to any other subject matter. 13.9. SECURITY. Motorola uses reasonable means in the design and writing of its own Software and the acquisition of third party Software to limit Security Vulnerabilities. While no software can be guaranteed to be free from Security Vulnerabilities, if a Security Vulnerability is discovered, Motorola will take the steps set forth in Section 6 of this Agreement. EXHIBIT B PAYMENT Except for a payment that is due on the Effective Date, Customer will make payments to Motorola within thirty (30) days after the date of each invoice. Customer will make payments when due in the form of a check, cashier’s check, or wire transfer drawn on a U.S. financial institution. If Customer has purchased additional Professional or Subscription services, payment will be in accordance with the applicable addenda. Payment for the System purchase will be in accordance with the following milestones. System Purchase (excluding Subscribers, if applicable) 1. 25% of the Contract Price due upon contract execution (due upon effective date); 2. 60% of the Contract Price due upon shipment of equipment from Staging; 3. 10% of the Contract Price due upon installation of equipment; and 4. 5% of the Contract Price due upon Final Acceptance. If Subscribers are purchased, 100% of the Subscriber Contract Price will be invoiced upon shipment (as shipped). Motorola shall make partial shipments of equipment and will request payment upon shipment of such equipment. In addition, Motorola shall invoice for installations completed on a site-by-site basis or when professional services are completed, when applicable. The value of the equipment shipped/services performed will be determined by the value shipped/services performed as a percentage of the total milestone value. Unless otherwise specified, contract discounts are based upon all items proposed and overall system package. For invoicing purposes only, discounts will be applied proportionately to the FNE and Subscriber equipment values to total contract price. Overdue invoices will bear simple interest at the maximum allowable rate by state law. For Lifecycle Support Plan and Subscription Based Services: Motorola will invoice Customer annually in advance of each year of the plan. The chart below outlines the hourly labor rates for Motorola System Integration resources to be used. The staffing requirements shall be multiplied by the appropriate rate per resource in the table below. The hourly labor rates are fully burdened. The hourly rates per resource type and level are listed in Table 1. - Page 334 -Item #24. D M T a in ta M r p C P T a S 1 2 C S P T D F M r C Dispatch & VESTA Motorola Solution These rates ap apply to work d ncluded in thes ables found at Motorola Syste oles are varied project. CUSTOMER Project Name This System A acknowledge SECTION 5 1. The Accep 2. The System Customer Rep Signature: ___ Print Name: _ Title: _______ Date: _______ FINAL PROJE Motorola has required for F Customer Rep A 911 Call Handlin ns Confidential R ply to ordinary one outside the se rates and m https://www.m m Integration p d and their spec NAME: ____ e: _________ Acceptance C that: ptance Tests s m is accepted presentative: ___________ ____________ ___________ ___________ ECT ACCEPT provided and inal Project A presentative: ng Restricted days and time ese timeframes ay be charged motorolasolutio personnel assig cific duties and ____________ ___________ Certificate me set forth in the d. ___________ ___________ ____________ ___________ TANCE: d Customer h Acceptance. es (Monday to F s. The minimu separately. Th ons.com/conte gned to this pro d qualifications E System Acc ___________ ____________ morializes the e Acceptance ______ ______ ______ ______ has received Friday during th um charge for a he qualification ent/dam/msi/se oject will be cla will be determ EXHIBIT D ceptance Ce ___________ ___________ e occurrence e Test Plan ha Motorola Signatur Print Nam Title: ___ Date: __ all deliverab Motorola he hours 8am t any resource w s of each type ecure/services assified accordi ined by the com rtificate ____________ ___________ of System Ac ave been suc a Representat re: _________ me: _______ ___________ ____________ bles, and Mot a Representat Use or disclos to the Contra to 5pm). Addit will be 4 hours. and level of re s/labor-rates-e ing these levels mplexity and re _________ _______ cceptance. M ccessfully com tive: ___________ ____________ ___________ ___________ torola has pe tive: City of Novem sure of this propo restrictions on the actual Documen ional surcharge Travel expens esource are def exhibit-160408 s. Project Adm equirements of Motorola and mpleted. __________ __________ __________ __________ rformed all o Tybee Island mber 30, 2022 osal is subject e cover page. tation 5-23 es may ses are not fined in the 8.pdf. All ministrative each Customer other work - Page 335 -Item #24. City of Tybee Island November 30, 2022 Dispatch & VESTA 911 Call Handling Use or disclosure of this proposal is subject to the restrictions on the cover page. Motorola Solutions Confidential Restricted Contractual Documentation 5-24 Signature: ____________________________ Signature: ____________________________ Print Name: ___________________________ Print Name: ___________________________ Title: ________________________________ Title: ________________________________ Date: ________________________________ Date: ________________________________ ECH Add-on Cloud Interface Software Addendum This ECH Add-on Cloud Software as a Service Addendum (this “Interface Addendum”) is entered into between Motorola Solutions, Inc., with offices at 500 W. Monroe Street, Suite 4400, Chicago, IL 60661 (“Motorola”) and City of Tybee Island (“Customer”), and will be subject to, and governed by, the terms of the Communications System and Services Agreement entered into between the Parties, effective as of _____________________ (the “CSSA”), and the applicable Addenda. Capitalized terms used in this Interface Addendum, but not defined herein, will have the meanings set forth in the CSSA or the applicable Addenda. 1. Scope. This Interface Addendum covers certain add-on cloud products listed in EXHIBIT 1 (the “Add-on Cloud Products”) and will control with respect to conflicting terms in the CSSA or any other applicable Addendum, but only as applicable to the products and Services purchased under this Interface Addendum. A list of the on-premise software available for license under this Interface Addendum is attached hereto as EXHIBIT 2 (collectively, the “Cloud Interface Software”). In connection with the Add-on Cloud Products, Customer may also purchase certain Add-On Cloud Services as described in Section 2.2 Services hereto. 2. Applicable Terms and Conditions. 1. Cloud Interface Software 1. Software License. Subject to Customer’s and its Authorized Users’ compliance with the CSSA (including payment terms), Motorola hereby grants Customer and its Authorized Users a limited, non-transferable, non-sublicenseable, and non-exclusive license to use the Cloud Interface Software identified in an Ordering Document, in object code form only, and the associated Documentation, solely in connection with the equipment provided by Motorola, or Customer-Provided Equipment (as applicable, the “Designated Products”) and solely for Customer’s internal business purposes. Unless otherwise stated in an Addendum or the Ordering Document, the foregoing license grant will be limited to the number of licenses set forth in the applicable Ordering Document and will continue for the life of the applicable Designated Product. Except as otherwise permitted in an applicable Addendum or Ordering Document, Customer may install, access, and use Cloud Interface Software only in Customer’s owned or controlled facilities, including any authorized mobile sites; provided, however, that Authorized Users using authorized mobile or handheld devices may also log into and access the Cloud Interface Software remotely from any location. 2. End User Licenses. Notwithstanding any provision to the contrary in the CSSA, certain Cloud Interface Software is governed by a separate license, end-user license agreement, or other agreement, including terms governing third-party equipment or software, such as open source software, included in the Cloud Interface Software. Customer will comply, and ensure its Authorized Users comply, with any such additional terms applicable to third-party equipment or software. - Page 336 -Item #24. City of Tybee Island November 30, 2022 Dispatch & VESTA 911 Call Handling Use or disclosure of this proposal is subject to the restrictions on the cover page. Motorola Solutions Confidential Restricted Contractual Documentation 5-25 3. Customer Restrictions. Customers and Authorized Users will comply with the applicable Documentation in connection with their use of the Cloud Interface Software Customer will not and will not allow others, including the Authorized Users, to: (a) make the Cloud Interface Software available for use by unauthorized third parties, including via a commercial rental or sharing arrangement; (b) reverse engineer, disassemble, or reprogram the Cloud Interface Software or any portion thereof to a human-readable form; (c) modify, create derivative works of, or merge the Cloud Interface Software with other software or equipment; (d) copy, reproduce, distribute, lend, lease, or transfer the Cloud Interface Software or Documentation for or to any third party without the prior express written permission of Motorola; (e) take any action that would cause the Cloud Interface Software or Documentation to be placed in the public domain; (f) use the Cloud Interface Software to compete with Motorola; or (g) remove, alter, or obscure, any copyright or other notice. 4. Copies. Customer may make one (1) copy of the Cloud Interface Software solely for archival, back-up, or disaster recovery purposes during the term of the applicable Cloud Interface Software license. Customer may make as many copies of the Documentation reasonably required for the internal use of the Cloud Interface Software during such Cloud Interface Software’s license term. Unless otherwise authorized by Motorola in writing, Customer will not, and will not enable or allow any third party to: (a) install a licensed copy of the Cloud Interface Software on more than one (1) unit of a Designated Product; or (b) copy onto or transfer Cloud Interface Software installed in a unit of a Designated Product onto another device. Customer may temporarily transfer Cloud Interface Software installed on a Designated Product to another device if the Designated Product is inoperable or malfunctioning, if Customer provides written notice to Motorola of the temporary transfer and identifies the device on which the Cloud Interface Software is transferred. Temporary transfer of the Cloud Interface Software to another device must be discontinued when the original Designated Product is returned to operation and the Cloud Interface Software must be removed from the other device. Customer must provide prompt written notice to Motorola at the time temporary transfer is discontinued. 5. Motorola Warranties. Subject to the disclaimers and exclusions set forth in this Interface Addendum, (a) to the extent permitted by the providers of third-party software included in the Add-on Cloud Products and Services, Motorola will pass through to Customer any warranties provided by such third parties, which warranties will apply for the period defined by the applicable third party, and (b) for a period of ninety (90) days commencing upon delivery of Motorola-owned Cloud Interface software, Motorola represents and warrants that such Cloud Interface Software, when used in accordance with the Documentation and the Interface Addendum, will be free from reproducible defects that prevent operation of features critical to the primary functionality or successful operation of the Motorola-developed Cloud Interface Software (as determined by Motorola). The warranty set forth in subsection (b) will be referred as the “Motorola Licensed Software Warranty”. As Customer’s sole and exclusive remedy for any breach of the Motorola Licensed Software Warranty, Motorola will use commercially reasonable efforts to remedy the material defect in the applicable Cloud Interface Software; provided, however, that if Motorola does not remedy such material defect within a reasonable time, then at Motorola’s sole option, Motorola will either replace the defective Cloud Interface Software with functionally-equivalent software, provide substitute software to Customer, or terminate the applicable software license and refund any paid license fees to - Page 337 -Item #24. City of Tybee Island November 30, 2022 Dispatch & VESTA 911 Call Handling Use or disclosure of this proposal is subject to the restrictions on the cover page. Motorola Solutions Confidential Restricted Contractual Documentation 5-26 Customer on a pro-rata basis. For clarity, the Motorola Licensed Software Warranty applies only to the most current version of the Cloud Interface Software issued by Motorola, and issuance of updated versions of any Cloud Interface Software does not result in a renewal or extension of the Motorola Licensed Software Warranty beyond the ninety (90) day warranty period. 6. WARRANTY DISCLAIMER. EXCEPT FOR THE EXPRESS AND PASS THROUGH WARRANTIES IN THIS INTERFACE ADDENDUM, PRODUCTS AND SERVICES PURCHASED HEREUNDER ARE PROVIDED “AS IS” AND WITH ALL FAULTS. WARRANTIES SET FORTH IN THE INTERFACE ADDENDUMARE THE COMPLETE WARRANTIES FOR THE SOFTWARE AND SERVICES AND MOTOROLA DISCLAIMS ALL OTHER WARRANTIES OR CONDITIONS, EXPRESS OR IMPLIED, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND QUALITY. MOTOROLA DOES NOT REPRESENT OR WARRANT THAT USE OF THE PRODUCTS AND SERVICES WILL BE UNINTERRUPTED, ERROR-FREE, OR FREE OF SECURITY VULNERABILITIES, OR THAT THEY WILL MEET CUSTOMER’S PARTICULAR REQUIREMENTS. 7. ADDITIONAL EXCLUSIONS. IN ADDITION TO THE EXCLUSIONS FROM DAMAGES SET FORTH IN THIS AGREEMENT, AND NOTWITHSTANDING ANY PROVISION OF THE CSSA AND THIS INTERFACE ADDENDUMTO THE CONTRARY, MOTOROLA WILL HAVE NO LIABILITY FOR (A) TESTING, MAINTENANCE, REPAIR, INSTALLATION, OR MODIFICATION BY PARTIES OTHER THAN MOTOROLA, OR (B) TRACKING AND LOCATION-BASED SERVICES 2. Services. 1. Motorola will provide services related to purchased Add-on Cloud Products (“Add-on Cloud Services”), to the extent set forth in an Ordering Document. 2. Service Ordering Documents. The Fees for Add-on Cloud Services will be set forth in an Ordering Document and any applicable project schedules. A Customer point of contact will be set forth in the applicable statement of work for the Add-on Cloud Services. For purposes of clarity, each statement of work will be incorporated into, and form an integral part of, the Interface Addendum. 3. Integration Services. If specified in an Ordering Document, Motorola will provide, for the term of such Ordering Document, (a) design, deployment, and integration Services in order to design, install, set up, configure, and/or integrate the applicable Add-on Cloud Products at the applicable locations, agreed upon by the Parties (“Integration Services”) as further described in the applicable statement of work. 4. Completion of Integration Services. Unless otherwise specified in the applicable Ordering Document, Integration Services described in an Ordering Document will be deemed complete upon the earlier of Customer’s (or the applicable Authorized User’s) (i) Beneficial Use (as defined below) of the applicable Add-on Cloud Products or (ii) Motorola’s functional demonstration to Customer of the installation and integration of the Add-On Services. For clarity, if the Add-On Cloud Products are comprised of more than one product, Motorola may notify Customer that the installation and integration for a particular product have been completed, and - Page 338 -Item #24. City of Tybee Island November 30, 2022 Dispatch & VESTA 911 Call Handling Use or disclosure of this proposal is subject to the restrictions on the cover page. Motorola Solutions Confidential Restricted Contractual Documentation 5-27 Customer may have Beneficial Use of such Add-On Product prior to having Beneficial Use of other Add-On Products. In such case, the installation and integration applicable to such product will be deemed complete upon Customer’s Beneficial Use of the product. As used in this Section, “Beneficial Use” means the ability to use the material features and functionalities of a product in material conformance with product descriptions in the applicable Ordering Document. 5. Post-Installation Support and Maintenance Services. Motorola agrees to provide Customer support services, if purchased, as identified in the applicable accepted Order Document and in accordance with the applicable Motorola support documentation. Support for Motorola proprietary software and firmware is available pursuant to Motorola’s Next Generation 9-1-1 Software Support Program, a copy of which is attached hereto as EXHIBIT 3 and incorporated herein by reference. Motorola’s Managed Services such as Remote Monitoring, AntiVirus Definition Update Services, Disaster Recovery Services and Patch Management Services are available, if purchased, pursuant to the terms and conditions of the Motorola’s Managed Services Offerings Policy which is attached hereto as EXHIBIT 4 and incorporated herein by reference. The purchase of Add-on Cloud Products includes Cloud Interface Software that allows connectivity to the cloud services. If Customer currently has or purchases a new Monitoring and Response agreement for VESTA 9-1-1, technical support will be included for Add-on Cloud Products. Monitoring of Add-on Cloud Products events will be included as long as additional appropriate application licenses have been acquired and installed. EXHIBIT 1 – ADD-ON CLOUD PRODUCTS CommandCentral Citizen Input (“Citizen Input”) CommandCentral Smart Transcription (“Smart Transcription”) CommandCentral Aware (“Aware”) EXHIBIT 2 –CLOUD INTERFACE PRODUCTS Console Transcription Application (CTA) VESTA API VESTA Edge EXHIBIT 3 - NEXT GENERATION 9-1-1 SOFTWARE SUPPORT PROGRAM [see attached] EXHIBIT 4 - MANAGED SERVICES OFFERINGS POLICY [see attached] - Page 339 -Item #24. City of Tybee Island November 30, 2022 Dispatch & VESTA 911 Call Handling Use or disclosure of this proposal is subject to the restrictions on the cover page. Motorola Solutions Confidential Restricted Contractual Documentation 5-28 Subscription Software Addendum This Subscription Software Addendum (this “SSA”) is entered into between Motorola Solutions, Inc., with offices at 500 W. Monroe Street, Suite 4400, Chicago, IL 60661 (“Motorola”) and City oif Tybee County (“Customer”), and will be subject to, and governed by, the terms of the Communications System and Services Agreement entered into between the Parties, effective as of [________] (the “CSSA”). Capitalized terms used in this SSA, but not defined herein, will have the meanings set forth in the CSSA. 1. Addendum. This SSA governs Customer’s purchase of Subscription Software (and, if set forth in an Ordering Document, related Services) from Motorola, and will form part of the Parties’ Agreement. Additional Subscription Software-specific Addenda or other terms and conditions may apply to certain Subscription Software, where such terms are provided or presented to Customer. 2. Delivery of Subscription Software. 1. Delivery. During the applicable Subscription Term (as defined below), Motorola will provide to Customer the Subscription Software set forth in an Ordering Document, in accordance with the terms of the Agreement. Motorola will provide Customer advance notice (which may be provided electronically) of any planned downtime. Delivery will occur upon Customer’s receipt of credentials required for access to the Subscription Software or upon Motorola otherwise providing access to the Subscription Software. If agreed upon in an Ordering Document, Motorola will also provide Services related to such Subscription Software. 2. Modifications. In addition to other rights to modify the Products and Services set forth in the CSSA, Motorola may modify the Subscription Software, any associated recurring Services and any related systems so long as their functionality (as described in the applicable Ordering Document) is not materially degraded. Documentation for the Subscription Software may be updated to reflect such modifications. For clarity, new features or enhancements that are added to any Subscription Software may be subject to additional Fees. 3. User Credentials. If applicable, Motorola will provide Customer with administrative user credentials for the Subscription Software, and Customer will ensure such administrative user credentials are accessed and used only by Customer’s employees with training on their proper use. Customer will protect, and will cause its Authorized Users to protect, the confidentiality and security of all user credentials, including any administrative user credentials, and maintain user credential validity, including by updating passwords. Customer will be liable for any use of the Subscription Software through such user credential (including through any administrative user credentials), including any changes made to the Subscription Software or issues or user impact arising therefrom. To the extent Motorola provides Services to Customer in order to help resolve issues resulting from changes made to the Subscription Software through user credentials, including through any administrative user credentials, or issues otherwise created by Authorized Users, such Services will be billed to Customer on a time and materials basis, and Customer will pay all invoices in accordance with the payment terms of the CSSA. 4. Beta Services. If Motorola makes any beta version of a software application (“Beta Service”) available to Customer, Customer may choose to use such Beta Service at its own discretion, provided, however, that Customer will use the Beta Service solely for purposes of Customer’s evaluation of such Beta Service, and for no other purpose. Customer acknowledges and agrees - Page 340 -Item #24. City of Tybee Island November 30, 2022 Dispatch & VESTA 911 Call Handling Use or disclosure of this proposal is subject to the restrictions on the cover page. Motorola Solutions Confidential Restricted Contractual Documentation 5-29 that all Beta Services are offered “as-is” and without any representations or warranties or other commitments or protections from Motorola. Motorola will determine the duration of the evaluation period for any Beta Service, in its sole discretion, and Motorola may discontinue any Beta Service at any time. Customer acknowledges that Beta Services, by their nature, have not been fully tested and may contain defects or deficiencies. 3. Subscription Software License and Restrictions. 1. Subscription Software License. Subject to Customer’s and its Authorized Users’ compliance with the Agreement, including payment terms, Motorola hereby grants Customer and its Authorized Users a limited, non-transferable, non-sublicenseable, and non-exclusive license to use the Subscription Software identified in an Ordering Document, and the associated Documentation, solely for Customer’s internal business purposes. The foregoing license grant will be limited to use in the territory and to the number of licenses set forth in an Ordering Document (if applicable), and will continue for the applicable Subscription Term. Customer may access, and use the Subscription Software only in Customer’s owned or controlled facilities, including any authorized mobile sites; provided, however, that Authorized Users using authorized mobile or handheld devices may also log into and access the Subscription Software remotely from any location. No custom development work will be performed under this Addendum. 2. Customer Restrictions. Customers and Authorized Users will comply with the applicable Documentation and the copyright laws of the United States and all other relevant jurisdictions (including the copyright laws where Customer uses the Subscription Software) in connection with their use of the Subscription Software. Customer will not, and will not allow others including the Authorized Users, to make the Subscription Software available for use by unauthorized third parties, including via a commercial rental or sharing arrangement; reverse engineer, disassemble, or reprogram software used to provide the Subscription Software or any portion thereof to a human- readable form; modify, create derivative works of, or merge the Subscription Software or software used to provide the Subscription Software with other software; copy, reproduce, distribute, lend, or lease the Subscription Software or Documentation for or to any third party; take any action that would cause the Subscription Software, software used to provide the Subscription Software, or Documentation to be placed in the public domain; use the Subscription Software to compete with Motorola; remove, alter, or obscure, any copyright or other notice; share user credentials (including among Authorized Users); use the Subscription Software to store or transmit malicious code; or attempt to gain unauthorized access to the Subscription Software or its related systems or networks. 4. Term. 1. Subscription Terms. The duration of Customer’s subscription to the first Subscription Software and any associated recurring Services ordered under this SSA (or the first Subscription Software or recurring Service, if multiple are ordered at once) will commence upon delivery of such Subscription Software (and recurring Services, if applicable) and will continue for a twelve (12) month period or such longer period identified in an Ordering Document (the “Initial Subscription Period”). Following the Initial Subscription Period, Customer’s subscription to the Subscription Software and any recurring Services will automatically renew for additional twelve (12) month periods (each, a “Renewal Subscription Year”), unless either Party notifies the other Party of its intent not to renew at least thirty (30) days before the conclusion of the then-current Subscription Term. (The Initial Subscription Period and each Renewal Subscription Year will each be referred to herein as a “Subscription Term”.) Motorola may increase Fees prior to any Renewal Subscription Year. In such case, Motorola will notify Customer of such proposed increase no later than thirty (30) days - Page 341 -Item #24. City of Tybee Island November 30, 2022 Dispatch & VESTA 911 Call Handling Use or disclosure of this proposal is subject to the restrictions on the cover page. Motorola Solutions Confidential Restricted Contractual Documentation 5-30 prior to commencement of such Renewal Subscription Year. Unless otherwise specified in the applicable Ordering Document, if Customer orders any additional Subscription Software or recurring Services under this SSA during an in-process Subscription Term, the subscription for each new Subscription Software or recurring Service will (a) commence upon delivery of such Subscription Software or recurring Service, and continue until the conclusion of Customer’s then-current Subscription Term (a “Partial Subscription Year”), and (b) automatically renew for Renewal Subscription Years thereafter, unless either Party notifies the other Party of its intent not to renew at least thirty (30) days before the conclusion of the then-current Subscription Term. Thus, unless otherwise specified in the applicable Ordering Document, the Subscription Terms for all Subscription Software and recurring Services hereunder will be synchronized. 2. Term. The term of this SSA (the “SSA Term”) will commence upon either (a) the Effective Date of the CSSA, if this SSA is attached to the CSSA as of such Effective Date, or (b) the SSA Date set forth on the signature page below, if this SSA is executed after the CSSA Effective Date, and will continue until the expiration or termination of all Subscription Terms under this SSA, unless this SSA or the Agreement is earlier terminated in accordance with the terms of the Agreement. 3. Termination. Notwithstanding the termination provisions of the CSSA, Motorola may terminate this SSA (or any Addendum or Ordering Documents hereunder), or suspend delivery of Subscription Software or Services, immediately upon notice to Customer if (a) Customer breaches Section 3 – Subscription Software License and Restrictions of this SSA, or any other provision related to Subscription Software license scope or restrictions set forth in an Addendum or Ordering Document, or (b) it determines that Customer’s use of the Subscription Software poses, or may pose, a security or other risk or adverse impact to any Subscription Software, Motorola, Motorola’s systems, or any third party (including other Motorola customers). Customer acknowledges that Motorola made a considerable investment of resources in the development, marketing, and distribution of the Subscription Software and Documentation, and that Customer’s breach of the Agreement will result in irreparable harm to Motorola for which monetary damages would be inadequate. If Customer breaches this Agreement, in addition to termination, Motorola will be entitled to all available remedies at law or in equity (including immediate injunctive relief). 4. Wind Down of Subscription Software. In addition to the termination rights in the CSSA, Motorola may terminate any Ordering Document and Subscription Term, in whole or in part, in the event Motorola plans to cease offering the applicable Subscription Software or Service to customers. 5. Payment. 1. Payment. Unless otherwise provided in an Ordering Document (and notwithstanding the provisions of the CSSA), Customer will prepay an annual subscription Fee set forth in an Ordering Document for each Subscription Software and associated recurring Service, before the commencement of each Subscription Term. For any Partial Subscription Year, the applicable annual subscription Fee will be prorated based on the number of months in the Partial Subscription Year. The annual subscription Fee for Subscription Software and associated recurring Services may include certain one-time Fees, such as start-up fees, license fees, or other fees set forth in an Ordering Document. Motorola will have the right to suspend the Subscription Software and any recurring Services if Customer fails to make any payments when due. 2. License True-Up. Motorola will have the right to conduct an audit of total user licenses credentialed by Customer for any Subscription Software during a Subscription Term, and Customer will cooperate with such audit. If Motorola determines that Customer’s usage of the Subscription Software during the applicable Subscription Term exceeded the total number of licenses purchased by Customer, Motorola may invoice Customer for the additional licenses used by Customer, pro- - Page 342 -Item #24. City of Tybee Island November 30, 2022 Dispatch & VESTA 911 Call Handling Use or disclosure of this proposal is subject to the restrictions on the cover page. Motorola Solutions Confidential Restricted Contractual Documentation 5-31 rated for each additional license from the date such license was activated, and Customer will pay such invoice in accordance with the payment terms in the CSSA. 6. Liability. 1. ADDITIONAL EXCLUSIONS. IN ADDITION TO THE EXCLUSIONS FROM DAMAGES SET FORTH IN THE CSSA, AND NOTWITHSTANDING ANY PROVISION OF THE AGREEMENT TO THE CONTRARY, MOTOROLA WILL HAVE NO LIABILITY FOR (A) INTERRUPTION OR FAILURE OF CONNECTIVITY, VULNERABILITIES, OR SECURITY EVENTS; (B) DISRUPTION OF OR DAMAGE TO CUSTOMER’S OR THIRD PARTIES’ SYSTEMS, EQUIPMENT, OR DATA, INCLUDING DENIAL OF ACCESS TO USERS, OR SHUTDOWN OF SYSTEMS CAUSED BY INTRUSION DETECTION SOFTWARE OR HARDWARE; (C) AVAILABILITY OR ACCURACY OF ANY DATA AVAILABLE THROUGH THE SUBSCRIPTION SOFTWARE OR SERVICES, OR INTERPRETATION, USE, OR MISUSE THEREOF; (D) TRACKING AND LOCATION-BASED SERVICES; OR (E) BETA SERVICES. 2. Voluntary Remedies. Motorola is not obligated to remedy, repair, replace, or refund the purchase price for the disclaimed or excluded issues in the CSSA or Section 6.1 – Additional Exclusions above, but if Motorola agrees to provide Services to help resolve such issues, Customer will reimburse Motorola for its reasonable time and expenses, including by paying Motorola any Fees set forth in an Ordering Document for such Services, if applicable. 7. Motorola as a Controller or Joint Controller. In all instances where Motorola acts as a controller of data, it will comply with the applicable provisions of the Motorola Privacy Statement at https://www.motorolasolutions.com/en_us/about/privacy-policy.html#privacystatement, as may be updated from time to time. Motorola holds all Customer Contact Data as a controller and shall Process such Customer Contact Data in accordance with the Motorola Privacy Statement. In instances where Motorola is acting as a joint controller with Customer, the Parties will enter into a separate Addendum to the Agreement to allocate the respective roles as joint controllers. 8. Survival. The following provisions will survive the expiration or termination of this SSA for any reason: Section 4 – Term; Section 5 – Payment; Section 6.1 – Additional Exclusions; Section 8 – Survival. - Page 343 -Item #24. City of Tybee Island November 30, 2022 Dispatch & VESTA 911 Call Handling Use or disclosure of this proposal is subject to the restrictions on the cover page. Motorola Solutions Confidential Restricted Contractual Documentation 5-32 Equipment Purchase and Software License Addendum This Equipment Purchase and Software License Addendum (this “EPSLA”) is entered into between Motorola Solutions, Inc., with offices at 500 W. Monroe Street, Suite 4400, Chicago, IL 60661 (“Motorola”) and the City of Tybee Island (“Customer”), and will be subject to, and governed by, the terms of the Communications System and Services Agreement entered into between the Parties, effective as of [________] (the “CSSA”). Capitalized terms used in this EPSLA, but not defined herein, will have the meanings set forth in the CSSA. 1. Addendum. This EPSLA governs Customer’s purchase of Equipment and license of Licensed Software (and, if set forth in an Ordering Document, related Services) from Motorola, and will form part of the Parties’ Agreement. 2. Delivery of Equipment and Licensed Software. 1. Delivery and Risk of Loss. Motorola will provide to Customer the Products (and, if applicable, related Services) set forth in an Ordering Document, in accordance with the terms of the Agreement. Motorola will, using commercially reasonable practices, pack the ordered Equipment and ship such Equipment to the Customer address set forth in the applicable Ordering Document or otherwise provided by Customer in writing, using a carrier selected by Motorola. Notwithstanding the foregoing, delivery of Equipment (and any incorporated Licensed Software) will occur, and title and risk of loss for the Equipment will pass to Customer, upon shipment by Motorola in accordance with Ex Works, Motorola’s premises (Incoterms 2020). Customer will pay all shipping costs, taxes, and other charges applicable to the shipment and import or export of the Products and Services, as applicable, and Customer will be responsible for reporting the Products for personal property tax purposes. Delivery of Licensed Software for installation on Equipment or Customer-Provided Equipment will occur upon the earlier of (a) electronic delivery of the Licensed Software by Motorola, and (b) the date Motorola otherwise makes the Licensed Software available for download by Customer. If agreed upon in an Ordering Document, Motorola will also provide Services related to such Products. 2. Delays. Any shipping dates set forth in an Ordering Document are approximate, and while Motorola will make reasonable efforts to ship Products by any such estimated shipping date, Motorola will not be liable for any delay or related damages to Customer. Time for delivery will not be of the essence, and delays will not constitute grounds for cancellation, penalties, termination, or a refund. 3. Beta Services. If Motorola makes any beta version of a software application (“Beta Service”) available to Customer, Customer may choose to use such Beta Service at its own discretion, provided, however, that Customer will use the Beta Service solely for purposes of Customer’s evaluation of such Beta Service, and for no other purpose. Customer acknowledges and agrees that all Beta Services are offered “as-is” and without any representations or warranties or other commitments or protections from Motorola. Motorola will determine the duration of the evaluation period for any Beta Service, in its sole discretion, and Motorola may discontinue any Beta Service at any time. Customer acknowledges that Beta Services, by their nature, have not been fully tested and may contain defects or deficiencies. 3. Licensed Software License and Restrictions. 1. Licensed Software License. Subject to Customer’s and its Authorized Users’ compliance with the Agreement (including payment terms), Motorola hereby grants Customer and its Authorized Users a limited, non-transferable, non-sublicenseable, and non-exclusive license to use the Licensed Software identified in an Ordering Document, in object code form only, and the associated - Page 344 -Item #24. City of Tybee Island November 30, 2022 Dispatch & VESTA 911 Call Handling Use or disclosure of this proposal is subject to the restrictions on the cover page. Motorola Solutions Confidential Restricted Contractual Documentation 5-33 Documentation, solely in connection with the Equipment provided by Motorola or authorized Customer-Provided Equipment (as applicable, the “Designated Products”) and solely for Customer’s internal business purposes. Unless otherwise stated in an Addendum or the Ordering Document, the foregoing license grant will be limited to the number of licenses set forth in the applicable Ordering Document and will continue for the life of the applicable Designated Product. Except as otherwise permitted in an applicable Addendum or Ordering Document, Customer may install, access, and use Licensed Software only in Customer’s owned or controlled facilities, including any authorized mobile sites; provided, however, that Authorized Users using authorized mobile or handheld devices may also log into and access the Licensed Software remotely from any location. 2. Subscription License Model. If the Parties mutually agree that any Licensed Software purchased under this EPSLA will be replaced with or upgraded to Subscription Software, then upon such time which the Parties execute the applicable Ordering Document, the licenses granted under this EPSLA will automatically terminate, and such Subscription Software will be governed by the terms of the applicable Addendum under this Agreement. 3. Customer Restrictions. Customers and Authorized Users will comply with the applicable Documentation in connection with their use of the Products. Customer will not and will not allow others, including the Authorized Users, to: (a) make the Licensed Software available for use by unauthorized third parties, including via a commercial rental or sharing arrangement; (b) reverse engineer, disassemble, or reprogram the Licensed Software or any portion thereof to a human- readable form; (c) modify, create derivative works of, or merge the Licensed Software with other software or equipment; (d) copy, reproduce, distribute, lend, lease, or transfer the Licensed Software or Documentation for or to any third party without the prior express written permission of Motorola; (e) take any action that would cause the Licensed Software or Documentation to be placed in the public domain; (f) use the Licensed Software to compete with Motorola; or (g) remove, alter, or obscure, any copyright or other notice. 4. Copies. Customer may make one (1) copy of the Licensed Software solely for archival, back-up, or disaster recovery purposes during the term of the applicable Licensed Software license. Customer may make as many copies of the Documentation reasonably required for the internal use of the Licensed Software during such Licensed Software’s license term. Unless otherwise authorized by Motorola in writing, Customer will not, and will not enable or allow any third party to: (a) install a licensed copy of the Licensed Software on more than one (1) unit of a Designated Product; or (b) copy onto or transfer Licensed Software installed in a unit of a Designated Product onto another device. Customer may temporarily transfer Licensed Software installed on a Designated Product to another device if the Designated Product is inoperable or malfunctioning, if Customer provides written notice to Motorola of the temporary transfer and identifies the device on which the Licensed is transferred. Temporary transfer of the Licensed Software to another device must be discontinued when the original Designated Product is returned to operation and the Licensed Software must be removed from the other device. Customer must provide prompt written notice to Motorola at the time temporary transfer is discontinued. 5. Resale of Equipment. Equipment contains embedded Licensed Software. If Customer desires to sell its used Equipment to a third party, Customer must first receive prior written authorization from Motorola and obtain written acceptance of the applicable Licensed Software license terms, including the obligation to pay relevant license fees, from such third party. 4. Term. - Page 345 -Item #24. City of Tybee Island November 30, 2022 Dispatch & VESTA 911 Call Handling Use or disclosure of this proposal is subject to the restrictions on the cover page. Motorola Solutions Confidential Restricted Contractual Documentation 5-34 1. Term. The term of this EPSLA (the “EPSLA Term”) will commence upon either (a) the Effective Date of the CSSA, if this EPSLA is attached to the CSSA as of such Effective Date, or (b) the EPSLA Date set forth on the signature page below, if this EPSLA is executed after the CSSA Effective Date, and will continue until the later of (i) three (3) years after the first order for Products is placed via an Ordering Document, or (ii) the expiration of all applicable warranty periods (as set forth in Section 6.1 – Motorola Warranties below) under this EPSLA, unless this EPSLA or the Agreement is earlier terminated in accordance with the terms of the Agreement. 2. Termination. Notwithstanding the termination provisions of the CSSA, Motorola may terminate this EPSLA (and any Ordering Documents hereunder) immediately upon notice to Customer if Customer breaches Section 3 – Licensed Software License and Restrictions of this EPSLA, or any other provision related to Licensed Software license scope or restrictions set forth in an Ordering Document, EULA, or other applicable Addendum. For clarity, upon termination or expiration of the EPSLA Term, all Motorola obligations under this EPSLA (including with respect to Equipment and Licensed Software delivered hereunder) will terminate. If Customer desires to purchase additional Services in connection with such Equipment or Licensed Software, Customer may enter into a separate Addendum with Motorola, governing such Services. Customer acknowledges that Motorola made a considerable investment of resources in the development, marketing, and distribution of the Licensed Software and Documentation, and that Customer’s breach of the Agreement will result in irreparable harm to Motorola for which monetary damages would be inadequate. If Licensee breaches this Agreement, in addition to termination, Motorola will be entitled to all available remedies at law or in equity, including immediate injunctive relief and repossession of all non-embedded Licensed Software and associated Documentation. 3. Equipment as a Service. In the event that Customer purchases any Equipment at a price below the MSRP for such Equipment in connection Customer entering into a fixed- or minimum required-term agreement for Subscription Software, and Customer or Motorola terminates the Agreement, this EPSLA, or other applicable Addendum (such as the Addendum governing the purchase of such Subscription Software) prior to the expiration of such fixed- or minimum required-term, then Motorola will have the right to invoice Customer for, and Customer will pay, the amount of the discount to the MSRP for the Equipment or such other amount set forth in the applicable Addendum or Ordering Document. This Section will not limit any other remedies Motorola may have with respect to an early termination. 5. Payment. Customer will pay invoices for the Products and Services provided under this EPSLA in accordance with the invoice payment terms set forth in the CSSA. Generally, invoices are issued after shipment of Equipment or upon Motorola’s delivery of Licensed Software (in accordance with Section 2.1 – Delivery and Risk of Loss), as applicable, but if a specific invoicing or payment schedule is set forth in the applicable Ordering Document, EULA or other Addendum, such schedule will control with respect to the applicable Products and Services referenced therein. Motorola will have the right to suspend future deliveries of Products and Services if Customer fails to make any payments when due. 6. Representations and Warranties; Liability. 1. Motorola Warranties. Subject to the disclaimers and exclusions set forth in the CSSA and this EPSLA, (a) for a period of one (1) year commencing upon the delivery of Motorola-manufactured Equipment under Section 2.1 – Delivery and Risk of Loss, Motorola represents and warrants that such Motorola-manufactured Equipment, under normal use, will be free from material defects in materials and workmanship; (b) to the extent permitted by the providers of third-party software or hardware included in the Products and Services, Motorola will pass through to Customer any - Page 346 -Item #24. City of Tybee Island November 30, 2022 Dispatch & VESTA 911 Call Handling Use or disclosure of this proposal is subject to the restrictions on the cover page. Motorola Solutions Confidential Restricted Contractual Documentation 5-35 warranties provided by such third parties, which warranties will apply for the period defined by the applicable third party; and (c) for a period of ninety (90) days commencing upon the delivery of Motorola-owned Licensed Software under Section 2.1 – Delivery and Risk of Loss, Motorola represents and warrants that such Licensed Software, when used in accordance with the Documentation and the Agreement, will be free from reproducible defects that prevent operation of features critical to the primary functionality or successful operation of the Motorola-developed Licensed Software (as determined by Motorola). The warranty set forth in subsection (c) will be referred to as the “Motorola Licensed Software Warranty”. As Customer’s sole and exclusive remedy for any breach of the Motorola Licensed Software Warranty, Motorola will use commercially reasonable efforts to remedy the material defect in the applicable Licensed Software; provided, however, that if Motorola does not remedy such material defect within a reasonable time, then at Motorola’s sole option, Motorola will either replace the defective Licensed Software with functionally-equivalent software, provide substitute software to Customer, or terminate the applicable software license and refund any paid license fees to Customer on a pro-rata basis. For clarity, the Motorola Licensed Software Warranty applies only to the most current version of the Licensed Software issued by Motorola, and issuance of updated versions of any Licensed Software does not result in a renewal or extension of the Motorola Licensed Software Warranty beyond the ninety (90) day warranty period. 2. ADDITIONAL EXCLUSIONS. IN ADDITION TO THE EXCLUSIONS FROM DAMAGES SET FORTH IN THE CSSA, AND NOTWITHSTANDING ANY PROVISION OF THE AGREEMENT TO THE CONTRARY, MOTOROLA WILL HAVE NO LIABILITY FOR (A) DEFECTS IN OR DAMAGE TO PRODUCTS RESULTING FROM USE OTHER THAN IN THE NORMAL AUTHORIZED MANNER, OR FROM ACCIDENT, LIQUIDS, OR NEGLECT; (B) TESTING, MAINTENANCE, REPAIR, INSTALLATION, OR MODIFICATION BY PARTIES OTHER THAN MOTOROLA; (C) CUSTOMER’S OR ANY AUTHORIZED USER’S FAILURE TO COMPLY WITH INDUSTRY AND OSHA OR OTHER LEGAL STANDARDS; (D) DAMAGE TO RADIO ANTENNAS, UNLESS CAUSED BY DEFECTS IN MATERIAL OR WORKMANSHIP; (E) EQUIPMENT WITH NO SERIAL NUMBER; (F) BATTERIES OR CONSUMABLES; (G) FREIGHT COSTS FOR SHIPMENT TO REPAIR DEPOTS; (H) COSMETIC DAMAGE THAT DOES NOT AFFECT OPERATION; (I) NORMAL WEAR AND TEAR; (J) ISSUES OR OBSOLESCENCE OF LICENSED SOFTWARE DUE TO CHANGES IN CUSTOMER OR AUTHORIZED USER REQUIREMENTS, EQUIPMENT, OR SYSTEMS; (K) TRACKING AND LOCATION-BASED SERVICES; OR (L) BETA SERVICES. 3. Voluntary Remedies. Motorola is not obligated to remedy, repair, replace, or refund the purchase price for the disclaimed or excluded issues in the CSSA or Section 6.2 – Additional Exclusions above, but if Motorola agrees to provide Services to help resolve such issues, Customer will reimburse Motorola for its reasonable time and expenses, including by paying Motorola any Fees set forth in an Ordering Document for such Services, if applicable. 7. Copyright Notices. The existence of a copyright notice on any Licensed Software will not be construed as an admission or presumption of publication of the Licensed Software or public disclosure of any trade secrets associated with the Licensed Software. 8. Survival. The following provisions will survive the expiration or termination of this EPSLA for any reason: Section 3 – Licensed Software License and Restrictions; Section 4 – Term; Section 5 – Payment; Section 6.2 – Additional Exclusions; Section 8 – Survival. - Page 347 -Item #24. City of Tybee Island November 30, 2022 Dispatch & VESTA 911 Call Handling Use or disclosure of this proposal is subject to the restrictions on the cover page. Motorola Solutions Confidential Restricted Contractual Documentation 5-36 Software Products Addendum This Software Products Addendum (this “SPA”) is entered into between Motorola Solutions, Inc., with offices at 500 W. Monroe Street, Suite 4400, Chicago, IL 60661 (“Motorola”) and the City of Tybee Island (“Customer”), and will be subject to, and governed by, the terms of the Communications System and Services Agreement entered into between the Parties, effective as of [________] (the “CSSA”), and the applicable Addenda. Capitalized terms used in this SPA, but not defined herein, will have the meanings set forth in the CSSA or the applicable Addenda. 1. Addendum. This SPA governs Customer’s purchase of certain Motorola software Products, including Software Systems, and will form part of the Parties’ Agreement. A “Software System” is a solution that includes at least one command center software Product and requires Integration Services to deploy such software Product at a Customer Site or onto any Customer-Provided Equipment or Equipment provided to Customer. In addition to the CSSA, other Addenda may be applicable to the Software System or other software Products, including the Subscription Software Addendum (“SSA”), with respect to Subscription Software, and the Equipment Purchase and Software License Addendum (“EPSLA”), with respect to Licensed Software and Equipment, as further described below. This SPA will control with respect to conflicting or ambiguous terms in the CSSA or any other applicable Addendum, but only as applicable to the Software System or other software Products purchased under this SPA and not with respect to other Products and Services. 2. Software Systems; Applicable Terms and Conditions. 1. On-Premise Software System. If Customer purchases an “on-premises Software System,” where Equipment and Licensed Software are installed at Customer Sites or on Customer-Provided Equipment, then, unless the Ordering Document(s) specify that any software is being purchased on a subscription basis (i.e., as Subscription Software), such Equipment and Licensed Software installed at Customer Sites or on Customer-Provided Equipment are subject to the EPSLA. On- premises Software Systems described in this Section qualify for the System Warranty as described in Section 5 – On-Premises Software System Warranty (the “System Warranty”). In connection with the on-premises Software System, Customer may also purchase additional Subscription Software that integrates with its on-premises Software System (e.g., CommandCentral Aware) (each, an “Add-On Subscription”). Any Add-On Subscription will be subject to the terms and conditions of the SSA and excluded from the System Warranty. 2. On-Premise Software System as a Service. If Customer purchases an “on-premises Software System as a service,” where Equipment and software Products are installed at Customer Sites or on Customer-Provided Equipment, and such software is generally licensed on a subscription basis (i.e., as Subscription Software), then such Subscription Software will be subject to the SSA and not the EPSLA. Any (a) Equipment purchased, (b) firmware preinstalled on such Equipment, and (c) Microsoft operating system Licensed Software are subject to the EPSLA. On-premises Software Systems as a service described in this Section are provided as a service and, accordingly, do not qualify for the System Warranty. System completion, however, is determined in accordance with the provisions of Section 3 – Software System Completion below. 3. Cloud Hosted Software System. If Customer purchases a “cloud hosted Software System,” where the applicable software is hosted in a data center and provided to Customer as a service (i.e., as hosted Subscription Software), including CommandCentral Products, then such Subscription Software is subject to the SSA. Any Equipment purchased in connection with a cloud Software System is subject to the EPSLA. Cloud hosted Software Systems described in this Section do not - Page 348 -Item #24. City of Tybee Island November 30, 2022 Dispatch & VESTA 911 Call Handling Use or disclosure of this proposal is subject to the restrictions on the cover page. Motorola Solutions Confidential Restricted Contractual Documentation 5-37 qualify for the System Warranty. System completion, however, is determined in accordance with the provisions of Section 3 – Software System Completion below. 4. Services. Any Integration Services or Maintenance and Support Services purchased in connection with, or included as a part of, a Software System are subject to the CSSA, and as described in the applicable Ordering Document. 3. Software System Completion. Any Software System described in an Ordering Document hereunder (including the Products, Integration Services, and all other components thereof) will be deemed completed upon Customer’s (or the applicable Authorized User’s) Beneficial Use of each Product that is included in the Software System (unless alternative acceptance procedures are set forth in the applicable Ordering Document) (the “System Completion Date”). Customer will not unreasonably delay Beneficial Use of any Product within a Software System, and in any event, the Parties agree that Beneficial Use of a Product will be deemed to have occurred thirty (30) days after functional demonstration. For clarity, if a Software System is comprised of more than one Product, Motorola may notify Customer that all Integration Services for a particular Product within the Software System have been completed, and Customer may have Beneficial Use of such Product prior to having Beneficial Use of other Products in the Software System, or of the Software System as a whole. In such case, the Integration Services applicable to such Product will be deemed complete upon Customer’s Beneficial Use of the Product (“Product Completion Date”), which may occur before the System Completion Date. As used in this Section, “Beneficial Use” means use by Customer or at least one (1) Authorized User of the material features and functionalities of a Product within a Software System, in material conformance with Product descriptions in the applicable Ordering Document. This Section applies to Products purchased as part of a Software System notwithstanding the delivery provisions of the Addendum applicable to such Products, such as the SSA or EPSLA, and this Section will control over such other delivery provisions to the extent of a conflict. 4. Payment. Customer will pay invoices for the Products and Services covered by this SPA in accordance with the invoice payment terms set forth in the CSSA. Fees for Software Systems will be invoiced as of the System Completion Date, unless another payment process or schedule or milestones are set forth in an Ordering Document or applicable Addendum. In addition to Equipment, Licensed Software, Subscription Software and Integration Services (as applicable) sold as part of a Software System, the Ordering Documents for a Software System may also include post-deployment Integration Services or other Services which are to be provided following the date of functional demonstration (“Post-Deployment Services”). Post-Deployment Services will be invoiced upon their completion and paid by Customer in accordance with the terms of the CSSA. 5. On-Premises Software System Warranty. Subject to the disclaimers in the CSSA and any other applicable Addenda, Motorola represents and warrants that, on the System Completion Date for an on-premises Software System described in Section 2.1 – On-Premises Software System, or on the applicable Product Completion Date for a specific Product within such on-premises Software System, if earlier, (a) such Software System or Product will perform in accordance with the descriptions in the applicable Ordering Documents in all material respects, and (b) if Customer has purchased any Equipment or Motorola Licensed Software (but, for clarity, excluding Subscription Software) as part of such on-premises Software System, the warranty period applicable to such Equipment and Motorola Licensed Software will continue for a period of one (1) year commencing upon the System Completion Date for the Software System that includes such Products, or on the applicable Product Completion Date, if earlier, instead of commencing upon delivery of the Products in accordance with the terms and conditions set forth in Section 6 – Representations and - Page 349 -Item #24. City of Tybee Island November 30, 2022 Dispatch & VESTA 911 Call Handling Use or disclosure of this proposal is subject to the restrictions on the cover page. Motorola Solutions Confidential Restricted Contractual Documentation 5-38 Warranties; Liabilities of the EPSLA. The warranties set forth in the applicable Addenda are not otherwise modified by this SPA. 6. Prohibited Use. Customer will not integrate or use, or permit a third party or an Authorized User to integrate or use, any Non-Motorola Content with or in connection with a Software System or other software Product provided by Motorola under this SPA, without the express written permission of Motorola. 7. API Support. Motorola will use commercially reasonable efforts to maintain its Application Programming Interface (“API”) offered sold in connection with any Software System. APIs will evolve and mature over time, requiring changes and updates. Motorola will use reasonable efforts to continue supporting any version of an API for 6 months after such version is introduced, but if Motorola determines, in its sole discretion, to discontinue support of an API for any reason, Motorola will provide reasonable advance notification to Customer. If an API presents a security risk, Motorola may discontinue an API without prior notice. 8. Support of Downloaded Clients. If Customer purchases any software Product that requires a client installed locally on any Customer-Provided Equipment or Equipment in possession of Customer, Customer will be responsible for downloading and installing the current version of such client, as it may be updated from time to time. Motorola will use reasonable efforts to continue supporting any version of a client for forty-five (45) days following its release, but Motorola may update the current version of its client at any time, including for bug fixes, product improvements, and feature updates, and Motorola makes no representations or warranties that any software Product will support prior versions of a client. 9. Applicable End User Terms. Additional license terms apply to third-party software included in certain software Products which are available online at www.motorolasolutions.com/legal-flow- downs. Customer will comply, and ensure its Authorized Users comply, with all such additional license terms. 10. Additional Terms for On-Premise Software System as a Service. The terms set forth in this Section 10 – Additional Terms for On-Premise Software System as a Service apply in the event Customer purchases an on-premises Software System as a service under this SPA. 1. Transition to Subscription License Model. If the Parties mutually agree that any on-premises Subscription Software purchased under this SPA as part of an on-premises Software System as a service will be replaced with or upgraded to Subscription Software hosted in a data center, then upon such time which the Parties execute the applicable Ordering Document, (a) the licenses granted to such on-premises Subscription Software under the applicable Ordering Document will automatically terminate, (b) Customer and its Authorized Users will cease use of the applicable on- premises copies of Subscription Software, and (c) the replacement hosted Subscription Software provided hereunder will be governed by the terms of the SSA and this SPA. 2. Transition Fee. Motorola will not charge additional Fees for Services related to the transition to hosted Subscription Software, as described in Section 10.1 – Transition to Subscription License Model. Notwithstanding the foregoing, subscription Fees for the applicable hosted Subscription Software are subject to the SSA and the applicable Ordering Document, and may be greater than Fees paid by Customer for on-premises Subscription Software. 3. Software Decommissioning. Upon (a) transition of the on-premises Software System as a service to Subscription Software hosted in a data center or (b) any termination of the Subscription Software license for the on-premises Software System as a service, Motorola will have the right to enter - Page 350 -Item #24. City of Tybee Island November 30, 2022 Dispatch & VESTA 911 Call Handling Use or disclosure of this proposal is subject to the restrictions on the cover page. Motorola Solutions Confidential Restricted Contractual Documentation 5-39 Customer Sites and decommission the applicable on-premises Subscription Software that is installed at Customer’s Site or on Customer-Provided Equipment. For clarity, Customer will retain the right to use Licensed Software that is firmware incorporated into Equipment purchased by Customer from Motorola and any Microsoft operating system Licensed Software. 11. Additional Terms for CAD and Records Products. The terms set forth in this Section 11 – Additional Terms for CAD and Records Products apply in the event Customer purchases any Computer Aided Dispatch (“CAD”) or Records Products under this SPA. 1. Support Required. Customer acknowledges and agrees that the licenses granted by Motorola under the Agreement to CAD and Records Products for on-premises Software Systems are conditioned upon Customer purchasing Maintenance and Support Services for such Products during the term of the applicable license. If at any time during the term of any such license, Customer fails to purchase associated Maintenance and Support Services (or pay the fees for such Services), Motorola will have the right to terminate or suspend the software licenses for CAD and Record Products, and this SPA or the applicable Ordering Document. 2. CJIS Security Policy. Motorola agrees to support Customer’s obligation to comply with the Federal Bureau of Investigation Criminal Justice Information Services (“CJIS”) Security Policy and will comply with the terms of the CJIS Security Addendum for the term of the Addendum or Ordering Document for the applicable Product. Customer hereby consents to Motorola screened personnel serving as the “escort” within the meaning of CJIS Security Policy for unscreened Motorola personnel that require access to unencrypted Criminal Justice Information for purposes of Product support and development. 12. Additional Cloud Terms. The terms set forth in this Section 12 – Additional Cloud Terms apply in the event Customer purchases any cloud-hosted software Products. 1. Data Storage. Motorola will determine, in its sole discretion, the location of the stored content for cloud hosted software Products. All data, replications, and backups will be stored at a location in the United States for Customers in the United States. 2. Data Retrieval. Cloud hosted software Products will leverage different types of storage to optimize software, as determined in Motorola’s sole discretion. For multimedia data, such as videos, pictures, audio files, Motorola will, in its sole discretion, determine the type of storage medium used to store the content. The type of storage and medium selected by Motorola will determine the data retrieval speed. Access to content in archival storage may take up to twenty-four (24) hours to be viewable. 3. Availability. Motorola will make reasonable efforts to provide monthly availability of 99.9% for cloud hosted software Products with the exception of maintenance windows. There are many factors beyond Motorola’s control that may impact Motorola’s ability to achieve this goal. 4. Maintenance. Scheduled maintenance of cloud-hosted software Products will be performed periodically. Motorola will make commercially reasonable efforts to notify customers one (1) week in advance of any such maintenance. Unscheduled and emergency maintenance may be required from time to time. Motorola will make commercially reasonable efforts to notify customers of any unscheduled or emergency maintenance twenty-four (24) hours in advance. 13. Survival. The following provisions will survive the expiration or termination of this SPA for any reason: Section 1 – Addendum; Section 2 – Software Systems; Applicable Terms and - Page 351 -Item #24. City of Tybee Island November 30, 2022 Dispatch & VESTA 911 Call Handling Use or disclosure of this proposal is subject to the restrictions on the cover page. Motorola Solutions Confidential Restricted Contractual Documentation 5-40 Conditions; Section 6 – Prohibited Use; Section 9 – Applicable End User Terms; Section 13 – Survival. - Page 352 -Item #24. File Attachments for Item: 25. FY 2022 Review and Final Budget Amendment - Page 353 -Item #25. - Page 354 -Item #25. - Page 355 -Item #25. - Page 356 -Item #25. File Attachments for Item: 26. Second Reading: 2022-14, Sec 2-263. Beach Task Force - Disband and Repeal - Page 357 -Item #26. ORDINANCE NO. 14-2022 AN ORDINANCE TO AMEND THE CODE OF ORDINANCES OF TYBEE ISLAND, GEORGIA, AND TO DISBAND AND REPEAL THE EXISTING ORDINANCE SECTION 2-263 ESTABLISHING THE BEACH TASK FORCE WHEREAS, the duly elected governing authority for the City of Tybee Island, Georgia, (the “City”) is authorized under Article 9, Section 2, Paragraph 3 of the Constitution of the State of Georgia to adopt reasonable ordinances to protect and improve the public health, safety, and welfare of the citizens of Tybee Isla nd, Georgia, and WHEREAS, the duly elected governing authority for the City of Tybee Island, Georgia, is the Mayor and Council thereof, and WHEREAS, the governing authority desires to adopt ordinances under its police and home rule powers, and WHEREASE, the City of Tybee Island established a Beach Task Force and codified the existence of the Beach Task Force in Section 2 -263, and WHEREAS, the Beach Task Force has served the City for many years and provided valuable input, research, and recommendations relating to those matters addressed in the ordinance establishing the Beach Task Force, and WHEREAS, circumstances regarding beach management have changed over the years so that the Beach Task Force has completed its tasks with skill and professionalism on behalf of the City, and WHEREAS, it is further resolved that the City Mayor and Council express their appreciation and gratitude to all current and prior members of the Beach Task Force for their valuable services to the City, its residents and visitors , and WHEREAS, it is the conclusion of the City Council following the input from the Beach Task Force that the Beach Task Force has served its purposes and should therefore be disbanded and the existing ordinance repealed and removed from the code of ordinances. - Page 358 -Item #26. NOW THEREFORE, it is hereby ordained by the Mayor and Council duly assembled, that the Code of Ordinances will be amended as follows: SECTION 1 Section 2-263 shall be repealed in its entirety and the previously existing Beach Task Force be and is hereby dissolved. SECTION 2 This ordinance need not be codified upon the removal of the current ordinance from the next publication of a supplement by Municode, however a record of the Beach Task Force and this repeal shall be maintained as part of the records of the City. SECTION 3 All ordinances and parts of ordinances in conflict herewith are expressly repealed. SECTION 4 It is the intention of the governing body, and it is hereby ordained, that the provisions of this ordinance shall become effective upon second reading. ADOPTED THIS DAY OF , 2022. MAYOR ATTEST: CLERK OF COUNCIL FIRST READING: SECOND READING: ENACTED: - Page 359 -Item #26. File Attachments for Item: 27. Bubba Hughes: Resolution 2022-09. Adoption-Enforcement of Minimum Fire Safety Standards - Page 360 -Item #27. A RESOLUTION TO PURSUE LOCAL ADOPTION AND ENFORCEMENT OF THE STATE MINIMUM FIRE SAFETY STANDARDS RESOLUTION NO 09 A RESOLUTION REGARDING ADOPTION AND ENFORCEMENT OF THE GEORGIA STATE MINIMUM FIRE SAFETY STANDARDS. WHEREAS, the Georgia State Minimum Fire Safety Standards promote the life, health, safety and general welfare of all citizens, and; WHEREAS, said Standards are also designed to protect the property of all citizens, and; WHEREAS, pursuant to O.C.G.A. § 25-2-4, the City of Tybee Island is authorized to enforce the State Minimum Fire Safety Standards, and; WHEREAS, it is the desire of Mayor and Council to adopt and enforce, in all respects, the State Minimum Fire Safety Standards, and; NOW, THEREFORE, BE IT RESOLVED that the City of Tybee Island will pursue adoption and local enforcement of the Georgia State Minimum Fire Safety Standards, as amended and adopted pursuant to Title 25 of the Georgia Code, to be enforced as directed by the City Manager. All ordinances in furtherance of establishing procedures for adoption and local enforcement of the Georgia State Minimum Fire Safety Standards shall be prepared. Until such time as these ordinances are passed, the current method for enforcement of the state minimum fire standards within the City shall remain in place. SO RESOLVED, this ____ day of _________________________, 2022. CITY OF TYBEE ISLAND, GEORGIA By: _________________________________ Shirley Sessions, Mayor ATTEST: By: _________________________________ Jane LeViner, CMC Clerk of Council - Page 361 -Item #27. File Attachments for Item: 28. Bubba Hughes: Confirmation/Clarification, 2022-04/2022-11 regarding dates - Page 362 -Item #28. - Page 363 -Item #28. - Page 364 -Item #28. - Page 365 -Item #28. - Page 366 -Item #28. - Page 367 -Item #28. - Page 368 -Item #28. - Page 369 -Item #28. - Page 370 -Item #28. - Page 371 -Item #28. - Page 372 -Item #28. - Page 373 -Item #28. - Page 374 -Item #28. - Page 375 -Item #28. - Page 376 -Item #28. - Page 377 -Item #28. - Page 378 -Item #28. - Page 379 -Item #28. - Page 380 -Item #28. File Attachments for Item: 29. Barry Brown: Ambulance Agreement with Chatham County - Page 381 -Item #29. Emergency Medical Service Response Calls for the City of Tybee Island CHIEF R. JEREMY KENDRICK TYBEE ISLAND FIRE RESCUE - Page 382 -Item #29. What's the difference between ALS and BLS? 1. The sirens are on, the lights are flashing, and a ambulance is en route either to the hospital or to the scene of the incident. But by looking at the ambulance, can you tell whether it's an ALS transport or a BLS? You don't know from the exterior, but there are some significant differences on the inside. 2. First of all,ALS stands for Advanced Life Support 3. BLS stands for Basic Life Support ▪Discuss the current (SDS) Service Delivery Strategy - Page 383 -Item #29. National Emergency Medical Services Information System ▪The National Emergency Medical Services Information System (NEMSIS), is a national EMS database, that provides a glimpse into the nature and frequency of most 911 EMS calls that many Fire/EMS departments run. According to NEMSIS the most frequent conditions that Fire/EMS providers respond to (as determined by the EMS providers) are as follows: - Page 384 -Item #29. Types of Medical Calls Tybee Island Fire Rescue Responds To: ▪Injury / Illness 1.Traumatic injury 2.Abdominal pain / problems 3.Respiratory distress 4.Chest pain / discomfort 5.Behavioral / psychiatric disorder 6.Loss of consciousness / fainting 7.Altered level of consciousness ▪Frequency 21.4% 12.3% 12.2% 10.1% 7.8% 7.7% 6.9% - Page 385 -Item #29. (Con’t) Types of Medical Calls Tybee Island Fire Rescue Responds To: ▪Injury / Illness 8. Seizure 9. Poisoning / drug ingestion 10. Diabetic symptoms (hypoglycemia) 11. Stroke / cerebrovascular accident (CVA) 12. Cardiac rhythm disturbance 13. Cardiac Arrest ▪Frequency 4.7% 3.5% 2.5% 2.0% 1.9% 1.8% - Page 386 -Item #29. CHATHEM EMERGENCY SERVICE AVAILABLITY ▪Majority of the time when an EMS call takes place on Tybee Island there is no ambulance stationed on the island. ▪The ambulance that is stationed on the island is usually pulled into other cities to run calls or either given a posting assignment for coverage. Contributing Factors High call volume Staffing issues Hold times at the hospital Abuse of the EMS System - Page 387 -Item #29. Delayed EMS Response Times 2021 AND 2022 EMS CALLS FOR SERVICE RESPONSE TIMES 30+ MIN RESPONSE 12-30 MIN RESPONSE TOTAL CALLS FOR SERVICE AVG RESPONSE TIME MONTH 2021 2022 2021 2022 2021 2022 2021 2022 JAN 0 7 11 8 45 54 8:46 12:30 FEB 1 3 18 14 71 48 10:17 11:14 MAR 1 7 12 15 53 64 9:08 16:49 APR 1 1 17 19 76 69 8:29 10:36 MAY 1 5 23 27 113 89 11:56 13:04 JUN 5 3 25 18 114 79 11:11 12:48 JUL 5 9 31 19 108 100 11:16 14:34 AUG 3 5 23 21 88 84 9:51 12:40 SEPT 4 4 24 10 67 55 12:30 13:22 OCT 1 3 14 15 54 44 10:35 14:53 NOV 3 n/a 9 n/a 51 n/a 10:11 n/a DEC 0 n/a 17 n/a 65 n/a 9:53 n/a TOTAL 25 47 224 166 905 686 10:20 13:15 - Page 388 -Item #29. Tybee 911 Center calling Chatham Emergency Service Dispatch Center requesting an ambulance to respond to a call on Tybee Island. - Page 389 -Item #29. Chatham County Service Delivery Strategy ▪Service will be provided countywide (i.e. including all cities and unincorporated areas) by a single service provider. ▪Emergency Medical Service areas are broken into 4 Zones. Zones 1 and 2 are serviced by Chatham Emergency Services ▪Services (CES) as directed by the Georgia Board of Public Health. Zones 3 and 4 are designated to Chatham Emergency Services ▪Chatham County has contracted with CES to provide this service. Therefore, CES provides EMS countywide. - Page 390 -Item #29. SDS Con’t ▪Local Government or Authority Funding Method ▪Chatham Emergency Services User fees; Service Fees; Stipend Collected for Designated Zones 3 and 4 ▪Chatham County Operating Fund; Grants ▪City of Bloomingdale General Fund; Grants ▪City of Garden City General Fund; Grants ▪City of Pooler General Fund; Grants ▪City of Port Wentworth General Fund; Grants ▪City of Savannah General Fund; Grants ▪Town of Thunderbolt General Fund; Grants ▪City of Tybee Island General Fund; Grants List each government or authority that will help to pay for this service and indicate how the service will be funded (e.g., enterprise funds, user fees, general funds, special service district revenues, hotel/motel taxes, franchise fees, impact fees, bonded indebtedness, etc.) - Page 391 -Item #29. CITY OF TYBEE ISLAND OPTIONS TO IMPROVE EMERGENCY MEDICAL SERVICES ▪Option 1: Tybee Island Fire Rescue will continue to respond to all medical calls using Engine 1 and Truck 1. This option will continue to tie up our fire apparatus on medical scenes until EMS arrives on scene or the fire department obtains a patient refusal for care and transport to the hospital. ▪Option 2: Tybee Island Fire Rescue would respond to medical calls using the squad (Squad 1) as a first response vehicle. Squad 1 does not have patient transport capabilities so the squad and its personnel would still be committed to the medical call until EMS arrives on scene or (Squad 1) obtains a patient refusal of care and transport by the patient. If this option is chosen the fire department would still require additional man power in order to keep all fire apparatus in service for other calls. Keep in mind if Squad 1 is committed to a medical call the next 911 call for a medical call will be assigned to Engine 1 or Truck 1. - Page 392 -Item #29. CITY OF TYBEE ISLAND OPTIONS TO IMPROVE EMERGENCY MEDICAL SERVICES (Con’t) ▪Option 3: Tybee Island Fire Rescue would be a secondary response. Chatham EMS would continue as the primary EMS provider. When the ambulance provided by Chatham is not available to respond Tybee Med 1(Ambulance 1) would respond and transport if needed to a Hospital of patient’s choice. The Squad (Squad 1) (quick Response Vehicle) would then staff Tybee Med 2 (Ambulance 2) if another call went out prior to Chatham or Tybee Med 1 returning to the island for service. Again All Personnel will be fire trained to assist with fires or any other emergency on the island. ▪Option 4: Tybee Island Fire Rescue would be the primary EMS provider for the City of Tybee Island. Tybee Island 911 Center would be the primary dispatch center for Tybee EMS Med 1 as first ambulance, and transport if needed to Patient’s choice in hospital. When Med 1 transports, Squad 1’s crew would staff Med 2 and run another call until Med 1 returns from the previous transport. If a third medical call response is needed Mutual aid would have to be requested for that call and Fire companies would respond till arrival of an EMS unit. - Page 393 -Item #29. Employee Payroll Cost: $557,322.00 EMS Sergeant/Firefighter Paramedic Annual Wages $70,000.00 Overtime $6,932.00 Other Pay $1,480.00 Total $78,412.00 FICA $4,599.00 Health Ins. $21,216.00 Dental Ins. $396.00 Life Ins. $1000.00 Disability $240.00 EMS Sergeant/Firefighter Paramedic Annual Wages $70,000.00 Overtime $6,932.00 Other Pay $1,480.00 Total $78,412.00 FICA $4,599.00 Health Ins. $21,216.00 Dental Ins. $396.00 Life Ins. $1000.00 Disability $240.00 EMS Sergeant/Firefighter Paramedic Annual Wages $70,000.00 Overtime $6,932.00 Other Pay $1,480.00 Total $78,412.00 FICA $4,599.00 Health Ins. $21,216.00 Dental Ins. $396.00 Life Ins. $1000.00 Disability $240.00 EMS EMT/Firefighter Annual Wages $48,588.00 Overtime $4,859.00 Other Pay $1,480.00 Total $54,927.00 FICA $4,202.00 Health Ins. $21,216,00 Dental Ins. $396.00 Life Ins. $100.00 Disability $240.00 EMS EMT/Firefighter Annual Wages $48,588.00 Overtime $4,859.00 Other Pay $1,480.00 Total $54,927.00 FICA $4,202.00 Health Ins. $21,216,00 Dental Ins. $396.00 Life Ins. $100.00 Disability $240.00 EMS EMT/Firefighter Annual Wages $48,588.00 Overtime $4,859.00 Other Pay $1,480.00 Total $54,927.00 FICA $4,202.00 Health Ins. $21,216,00 Dental Ins. $396.00 Life Ins. $100.00 Disability $240.00 - Page 394 -Item #29. Questions? Comments - Page 395 -Item #29. AGENDA ITEM CITY COUNCIL MEETING: December 8 ATTACHMENTS Emergency Medical Response Options Discussion Emergency Medical Service PPT.pptx Tybee Island Fire Rescue EMS Plan.docx - Page 396 -Item #29. Trip Date IS BETWEEN 10/01/2022 AND 10/31/2022; AND Call Types IS 01- ALS-PARAMEDIC OR 02- ALS-AEMT OR 03- BLS OR 07- SCT; AND Call Source IS TYBEE 911 Trip Count by Nature of Call Chatham Emergency Services 01- ALS-PAR 03- BLS Total ABDOMINAL PAIN 1 0 1 ALLERGIC REACTION 1 0 1 ALT MENTAL STATUS 2 0 2 ASSAULT I DOMESTIC 1 0 1 CARDIAC ARREST 1 0 1 CHEST PAIN 2 0 2 DEAD PERSON 1 0 1 DIZZY 1 0 1 FALL 6 0 6 HEADACHE 1 0 1 HYPER | HYPOTENSION 1 0 1 INGESTION | POISONING 1 0 1 INTOXICATED PERSON 1 0 1 MEDICAL ISSUES 2 0 2 MOTOR VEHICLE COLLISION 5 0 5 NAUSEA | VOMITING 2 1 3 PAIN 1 2 3 PSYCHIATRIC 0 1 1 RESPIRATORY DISTRESS 2 0 2 SEIZURES 1 0 1 SUICIDE ATTEMPT 1 0 1 UNCONSCIOUS | FAINTING 3 0 3 Total 37 4 41 RescueNet™ Reporting \\ZOLLHOSTED.COM\US\CHATHAMCOUNTY\CENTRALSHARE\REPORTS32\GENERAL\TRIP RELATED\COUNTS\TRIP COUNT NOC.RPT Printed on 11/15/2022, 10:43:03AM Page 1 - Page 397 -Item #29. Tybee Island Fire Rescue P.O. Box 2749 ∙ 512 Jones Avenue Tybee Island, GA 31328∙ (912-472-5061) Subject: Tybee Island Emergency Medical Services Date: August 25, 2022 Why-There is a serious issue concerning the lack of Emergency Medical Services on the Island. Chatham EMS is a private contracted agency providing coverage for all of Chatham County. This meaning they have the responsibility of covering the entire county not just our city. If Tybee Island Fire Rescue starts providing EMS transport services there will an upfront cost. The Tybee Island Fire Rescue department will staff the ambulance with firefighter EMT’s/Paramedics. The biggest advantage is the ambulances would stay on the island for emergencies that are in the city limits there will be no out of area responses unless (MOU’s) Memorandum of Understandings are created with other EMS agencies. Tybee Fire Rescue would ensure we as a city provide the best service, and ensure that an ambulance is available when a medical emergency arises. The Startup Cost: 2 Demers Type II Ambulance Ford Transit $230,000.00 2 Power Pro Stretchers $50,402.00 3 LUCAS Chest Compression System $41,055.51 3 LUCAS External Power Supply $940.50 3 LUCAS 3 Batteries $1,818.00 1 LUCAS Disposable Suction (12 pack) $421.50 2 Stair Pro Chairs $7,247.46 2 5 years ProCare Annual onsite Preventive Maintenance $11,985.00 2 5 years ProCare Load system Annual onsite Preventive Maintenance $14,467.00 3 5 years ProCare LUCAS onsite Annual onsite Preventive Maintenance $19,150.50 2 5 years ProCare Stair Chair Annual onsite Preventive Maintenance $2,150.50 Total Startup Cost Expense $426,417.67 Insurance Billing Cost: Fire Administration spoke with Fire Recovery who is a billing agency for Fire and EMS departments. Fire Recovery has capabilities of billing for all insurances, Medicare, Medicaid. To establish billing specifically for Medicare/Medicaid it takes one year with inspection of said Emergency Services. Every EMS agency goes through this process. If the fire department chooses to use Fire Recovery to bill for EMS services there is a onetime enrollment cost of $1500.00 dollars. Recovery Cost: If Tybee Island Fire Rescue billed for the 800 EMS calls we ran year 2021 we predict a 75% pay rate which equals 600 EMS calls per year which would be roughly $450,000.00 dollars revenue returned to the city charging at a Basic Life Support rate. If the charges were for Advance Life Support transport the return revenue could possibly be $600,000.00. This is forecasted revenue and is not guaranteed. Billing Rate Cost: $700.00 Flat rate for Basic Life Support transport rate. Billing Rate Cost: $1000.00 Flat rate for Advance Life Support transport rate. Billing Rate Charge for Fire Recovery will be based on call volume. In other words if we as the EMS service don’t get paid for services than Fire Recovery does not charge our agency for billing. - Page 398 -Item #29. NOTE: There would be a soft billing for the City of Tybee residence meaning no additional charges beyond what insurance pays. Staffing Cost: 3 EMS Sergeant/Firefighter Paramedic 3 EMS Firefighter/AEMT’s EMS Sergeant/Firefighter Paramedic Annual Wages $70,000.00 Overtime $6,932.00 Other Pay $1,480.00 Total $78,412.00 FICA $4,599.00 Health Ins. $21,216.00 Dental Ins. $396.00 Life Ins. $1000.00 Disability $240.00 EMS Sergeant/Firefighter Paramedic Annual Wages $70,000.00 Overtime $6,932.00 Other Pay $1,480.00 Total $78,412.00 FICA $4,599.00 Health Ins. $21,216.00 Dental Ins. $396.00 Life Ins. $1000.00 Disability $240.00 EMS Sergeant/Firefighter Paramedic Annual Wages $70,000.00 Overtime $6,932.00 Other Pay $1,480.00 Total $78,412.00 FICA $4,599.00 Health Ins. $21,216.00 Dental Ins. $396.00 Life Ins. $1000.00 Disability $240.00 EMS EMT/Firefighter Annual Wages $48,588.00 Overtime $4,859.00 Other Pay $1,480.00 Total $54,927.00 FICA $4,202.00 Health Ins. $21,216,00 Dental Ins. $396.00 Life Ins. $100.00 Disability $240.00 EMS EMT/Firefighter Annual Wages $48,588.00 Overtime $4,859.00 Other Pay $1,480.00 Total $54,927.00 FICA $4,202.00 Health Ins. $21,216,00 Dental Ins. $396.00 Life Ins. $100.00 Disability $240.00 EMS EMT/Firefighter Annual Wages $48,588.00 Overtime $4,859.00 Other Pay $1,480.00 Total $54,927.00 FICA $4,202.00 Health Ins. $21,216,00 Dental Ins. $396.00 Life Ins. $100.00 Disability $240.00 Employee Payroll Cost: $557,322.00 Fuel Cost: $20,000.00 Added cost to fuel budget. Option 1: Tybee Island Fire Rescue will continue to respond to all medical calls using Engine 1 and Truck 1. This option will continue to tie up our fire apparatus on medical scenes until EMS arrives on scene or the fire department obtains a patient refusal for care and transport to the hospital. PROS o No Pro’s • CONS o Tybee Island Fire Rescue will maintain our current staffing which will be a shortfall for the fire department in many areas. ISO rating, and medical response. o Tybee Island Fire Rescue will have to continue to wait for EMS to arrive on scene on medical calls. We have documented several EMS calls that have shown the department’s fire apparatus and personnel have had to sit with a patient until EMS arrived on scene to assume patient care and transport. Times have ranged from 30 minutes to an hour. Option 2: Tybee Island Fire Rescue would respond to medical calls using the squad (Squad 1) as a first response vehicle. Squad 1 does not have patient transport capabilities so the squad and its personnel would still be committed to the medical call until EMS arrives on scene or (Squad 1) obtains a patient refusal of care and transport by the patient. If this option is chosen the fire department would still require additional man power in order to keep all fire apparatus in service for other calls. Keep in mind if Squad 1 is committed to a medical call the next call will be assigned to Engine 1 or Truck 1 PROS o Increased manpower which will improve ISO rating and medical response. o The city of Tybee will not have the startup cost associated with purchasing ambulance transport apparatus along with equipment to outfit the ambulances. CONS o Tybee Island Fire Rescue will have to continue to wait for EMS to arrive on scene on medical calls. We have documented several EMS calls that have shown the department’s fire apparatus - Page 399 -Item #29. and personnel have had to sit with a patient until EMS arrived on scene to assume patient care and transport. Times have ranged from 30 minutes to an hour. Option 3: Tybee Island Fire Rescue would be a secondary response. Chatham EMS would continue as the primary EMS provider. When the ambulance provided by Chatham is not available to respond Tybee Med 1(Ambulance 1) would respond and transport if needed to a Hospital of patient’s choice. The Squad (Squad 1) (quick Response Vehicle) would then staff Tybee Med 2 (Ambulance 2) if another call went out prior to Chatham or Tybee Med 1 returning to the island for service. Again All Personnel will be fire trained to assist with fires or any other emergency on the island. PROS o Tybee Island Fire Rescue would be available if Chatham Ambulance is not available. o Chatham Emergency Services could leave the Island based on Tybee Island Fire Rescue having staff 2 ambulances. o Tybee Island Fire Rescue would not have to transport if Chatham is available on the island. o Share call volume on the Island. o EMS coverage with transport capabilities will always be available on the Island. CONS o Tybee Island Dispatch would still have to contact Chatham on all medical calls. History has shown in many other municipalities that the EMS 911 provider will more than likely request Tybee Fire Rescue to transport more often than not based on the EMS 911 providers ambulance availability. Option 4: Tybee Island Fire Rescue would be the primary EMS provider for the City of Tybee Island. Tybee Island 911 Center would be the primary dispatch center for Tybee EMS Med 1 as first ambulance, and transport if needed to Patient’s choice in hospital. When Med 1 transports, Squad 1’s crew would staff Med 2 and run another call until Med 1 returns from the previous transport. If a third medical call response is needed Mutual aid would have to be requested for that call and Fire companies would respond till arrival of an EMS unit. PROS o The City of Tybee Island Gov’t has complete control over Emergency Medical Services and Personnel working for Tybee Island Fire Rescue. o Tybee Island Dispatch would not have to contact Chatham Dispatch which would decrease 911 Response times and Transport times. o Tybee Island could contract during high volume calls (Example: 4th of July) with private EMS to assist with EMS coverage. CONS o In the case of 3 medical emergencies Mutual aid would have to be requested. This is the case for every agency that provides fire services and EMS services. - Page 400 -Item #29. - Page 401 -Item #29. File Attachments for Item: 30. Barry Brown: MRS Building Roof Payment - Page 402 -Item #30. AGENDA ITEM CITY COUNCIL MEETING: December 8 Councilmember Brown is requesting the payment be made for a new roof on the Marine Rescue Squadron building. ----- Forwarded Message ----- From: Danny Johnson <aceroofing.remodeling@yahoo.com> To: Barry Brown <babhbinc@bellsouth.net> Sent: Thursday, December 1, 2022, 10:12:43 AM EST Subject: Marine Squadron Building Tybee Island Ga ACE Roofing & Remodeling Inc Checks payable to- Daniel E Johnson 912-354-3521 103 Holley Cir. Guyton Ga. 31312 aceroofing.remodeling@yahoo.com Bill for Service: To: Marine Rescue Squadron in care of Barry Brown Address: Marine Squadron Building Date: 12/01/22 Duration lifetime architectural shingles. - Page 403 -Item #30. Total $15,900.00 Thank you! Approve the Payment $15,900 for new roof on the Marine Rescue Squadron building. - Page 404 -Item #30. File Attachments for Item: 31. Brian West: Wagging Winter Wednesday - Page 405 -Item #31. DOGS ON TYBEE OCTOBER 21, 2022 Wagging Winter Wednesdays A proposal to allow dogs on the beach on Tybee Many residents on Tybee have wanted to walk their dogs on the beach. This proposal offers a one-day a week chance to do this. It proposes to allow dogs on leash on Wednesdays Only during the winter months from 1 November to 1 March. The designated area is from 14th Street to Inlet Avenue. Dogs are not allowed on the pier. WHEN: Wednesdays only Sunrise to 4pm 1 November - 1 March WHERE: 14th Street to Inlet Avenue Responsibility of Dog Owners Owners must be present at all times and ensure their dog is non-aggressive and under voice control. Dogs on leash only. Owners must have bags on them at all times to collect dog feces and dispose of it in marked trash containers. Tybee will not supply bags. Bring Your Own Bags. BYOBags Responsibility of the City of Tybee COTI would announce the new regulations on allowing dogs on the beach on Wednesdays only from sunrise to 4pm 1 November - 1 March from 14th to Inlet Ave their various websites. The current ordnance would need to be adapted. COTI would post signage near the designated area on the beach which permits dogs indicating rules and penalties for non-compliance. Code Enforcement Officers would patrol occasionally throughout the day and check compliance of BYOBags and issue citations. - Page 406 -Item #31. File Attachments for Item: 32. PC MINUTES OCTOBER 17, 2022 - Page 407 -Item #32. PLANNING COMMISSION CITY MANAGER Marie Gooding Shawn Gillen Susan Hill David McNaughton Elaine McGruder COMMUNITY DEVELOPMENT DIRECTOR Whitley Reynolds George Shaw Marie Rodriguez Martha Williams CITY ATTORNEY CITY ATTORNEY Edward M. Hughes Planning Commission Meeting MINUTES October 17, 2022 Vice Chair Elaine McGruder called the October 17, 2022, Tybee Island Planning Commission meeting to order. Commissioners present were Susan Hill, Whitley Reynolds, Marie Rodriguez, Marie Gooding and Martha Williams. Chair David McNaughton was absent. Consideration of Minutes: Vice Chair Elaine McGruder asked for consideration of the September 19, 2022, meeting minutes. Susan Hill made a motion to approve. Whitley Reynolds seconded. Vote was unanimous. Disclosures/Recusals: Vice Chair Elaine McGruder asked if there were any Disclosures or Recusals. There were none. Public Hearings: New Business: Map and Text Amendment: requesting to change zone from R-2 to R-T – 6 13th Lane – 40007 05010B - Zone R-2 – Cynthia Clements. George Shaw stated Ms. Clements is requesting to rezone property at 6 Thirteenth Lane. He showed the zoning map on the screen and stated the lots adjacent to her are zoned R -T and C-1*/SE. Thirteenth Lane is the dividing line between R-T and R-2. George Shaw stated the reason for the rezoning as he understands is so it will be eligible for a short term rental permit. As of last Thursday they are not allowed in the R-2 district any longer. Without further guidance from council, after the last year and a half I would not feel comfortable recommending this for approval for R-T so staff recommends denial. Vice Chair Elaine McGruder asked is there any procedure for changing zoning a lot at a time. George Shaw stated there is not a lot of guidance in our ordinance. Generally there would be some reason to create a district. Marie Rodriguez stated she looked through the book and could not find anything on spot zoning so would it have to be that the whole street would have to be zoned and put into the other side or not. George Shaw stated spot zoning is a phrase people use it is not a legal term. You can ask to rezone any parcel you want. Martha Williams stated to be honest with you I don’t feel comfortable zoning onesie twosies. I know there is a few lots that are all by themselves here and there throughout the City, for various reasons. But I think if the City plans to rezone they need to take a holistic approach and look at the whole City. Cynthia Clements who lives at 6 thirteenth Lane approached the planning commission and stated we moved here in 2015 and have four generations living in the home. Thirteenth Lane is part of my property so currently my property is in two different zones R-T and R-2. I own the lane and pay taxes on it. She stated my zone needs to be uniform. There are seven properties touching my - Page 408 -Item #32. home that are STVR rentals that have been there since 2020. I did nothing wrong. They were all able to get STVR permits in an R-2 zone. I am asking you to do the right thing. We are going to build a home on Eagles Nest Lane. I need to sell my thirteenth lane home and it will be difficult to sell without the new owner being able to obtain an STVR permit. Marie Gooding stated I would like to ask you if you talked to the owners of those houses in that block about their desire to change zones or what their thoughts are about you changing yours. Cynthia Clements yes when I first talked to George about it he thought I would only have to pay one 500.00 fee to change all of them so I talked with the neighbors they were all fine with it. But them when they found out they would all have to pay the 500.00 fee they changed their minds. Martha Williams asked George Shaw, is it true that the R-T zone runs through her property or not. George Shaw stated in my opinion the coloring is a little off and generally zoning lines run down property lines as a rule. In this particular case I would say it runs down the property line not through the property. We have some split lots in the C-2 district for reasons I don’t quite understand. But they are clearly split zoning lots. Cynthia Clements stated that map clearly show it. Vice Chair Elaine McGruder stated are you talking about the road in front of your house. Cynthia Clements stated yes that is a private lane and we all own that lane and we pay taxes on it. Gail Lamb, who lives at 712 Second Avenue, approached the Planning Commission and asked how many other applications you could have like this. George Shaw stated there might be a dozen or so in the C-2 district. Martha Williams stated I still think if were opening a can of worms if we recommend to zone onesie twosie at this point and time. Now this will go to City Council and they may have other considerations, but I don’t think it is consistent with a unified approach to master planning or any of the ordinances that are currently on the books. Susan Hill made a motion to deny. Martha Williams seconded. The vote to deny was unanimous. Adjournment: 7:00pm Lisa L. Schaaf - Page 409 -Item #32. File Attachments for Item: 33. PC MINUTES 11/14/2022 - Page 410 -Item #33. PLANNING COMMISSION CITY MANAGER Marie Gooding Shawn Gillen Susan Hill David McNaughton Elaine McGruder COMMUNITY DEVELOPMENT DIRECTOR Whitley Reynolds George Shaw Marie Rodriguez Martha Williams CITY ATTORNEY Edward M. Hughes Planning Commission Meeting MINUTES November 14, 2022 Chair David McNaughton called the November 14, 2022, Tybee Island Planning Commission meeting to order. Commissioners present were Susan Hill, Whitley Reynolds, Marie Rodriguez, Elaine McGruder, Marie Gooding and Martha Williams. Consideration of Minutes: Chair David McNaughton asked for consideration of the October 17, 2022, meeting minutes. Elaine McGruder made a motion to approve. Marie Rodriguez seconded. Vote was unanimous. Disclosures/Recusals: Chair David McNaughton asked if there were any Disclosures or Recusals. Chair David McNaughton stated he would have to recuse his self from item two the Text amendment. Public Hearings: New Business: Site Plan Approval with Variance: requesting to remove off street parking -1311 Butler Ave. -40007 16002 – Zone C-2 – Jim Sheffield. Marie Rodriguez made a motion to approve. Whitley Reynolds seconded. Voting in favor to approve were Susan Hill, Whitley Reynolds, Marie Rodriguez, Elaine McGruder, Marie Gooding. Voting against the vote to approve was Martha Williams. The vote to approve was 5-1. Text Amendment: Land Development Code - Section 4-051. Short-Term Rentals – City of Tybee. Susan Hill made a motion to approve. Marie Gooding seconded. The vote to approve was unanimous. Adjournment: 7:15pm Lisa L. Schaaf - Page 411 -Item #33.