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HomeMy Public PortalAbout2008_04_22_O014 - Approving the Personnel Procedures ManualThe Town of Leesburg, Virginia ORDINANCE NO. 2008 -0 -14 PRESENTED ADOPTED April 22, 2008 April 22, 2008 AN ORDINANCE: APPROVING THE TOWN OF LEESBURG PERSONNEL PROCEDURES MANUAL AND DELEGATING THE AUTHORITY TO REVISE THIS MANUAL TO THE TOWN MANAGER WHEREAS, historically the Town Council has approved personnel and administrative policies for the Town; and WHEREAS, the Town of Leesburg Personnel Manual was originally adopted by the Town Council on May 11, 1977 and has been amended by the Town Council by ordinance over the years, most recently April 23, 1997 (Ordinance 97- 0 -10); and WHEREAS, the Town Manager has authorized the creation of three new documents to replace the Personnel Manual in providing guidance to employees regarding their employment with the Town; and WHEREAS, these three documents include the Personnel Policy Manual, the Personnel Procedures Manual, and the Employee Handbook; and WHEREAS, the Personnel Policy Manual, approved by the Town Council, contains the policies that provide guidance to employees regarding their employment with the Town; and WHEREAS, the Personnel Procedures Manual includes all Council approved policies, all related procedures, and copies of the Human Resources Department forms; and WHEREAS, the Personnel Procedures Manual is the product of a seven month review/revision process that included the creation of an employee steering committee and 13 employee groups that focused on each of the sections of the manual; and WHEREAS, the Employee Handbook, to be approved by the Town Manager, will be drafted after the approval of the Personnel Policy and Personnel Procedures Manuals, and will explain the basic information that all new employees should have an understanding of, including abbreviated versions of current policies and procedures; and -z- AN ORDINANCE: APPROVING THE TOWN OF LEESBURG PERSONNEL PROCEDURES MANUAL AND DELEGATING THE AUTHORITY TO REVISE THIS MANUAL TO THE TOWN MANAGER WHEREAS, Section 4 -2.1:1 (f) of the Town Charter requires the Town Manager to perform such duties as are specified in the Town Charter or as may be required by the Council; and WHEREAS, to provide a more streamlined approach to amending the Personnel Procedures Manual the Town Council desires to delegate the authority to make such amendments to the Town Manager; and WHEREAS, the delegation of this authority is consistent with the general powers and duties assigned to the Town Manager in Section 4 -2.1:1 (h) of the Town Charter; THEREFORE, RESOLVED by the Council of the Town of Leesburg in Virginia as follows: Section I. The Town Council hereby approves the replacement of the Town of Leesburg Personnel Manual with three new documents, including the Personnel Policy Manual, the Personnel Procedures Manual, and the Employee Handbook, to provide guidance to employees regarding their employment with the Town in accordance with Section 15.2 -1506 of the Code of Virginia and amending Chapter 12.1 of the Town Code to reflect these changes. The complete text submitted in the Town Council's information packet of April 22, 2008, is available in the office of the Clerk of Council. Section IL The Town Council hereby delegates the authority to amend the Personnel Procedures Manual and the Employee Handbook to the Town Manager. -3- AN ORDINANCE: APPROVING THE TOWN OF LEESBURG PERSONNEL PROCEDURES MANUAL AND DELEGATING THE AUTHORITY TO REVISE THIS MANUAL TO THE TOWN MANAGER Section III. As required by State Code, a copy of Section 14 of the Personnel Procedures Manual, which establishes a Grievance Procedure, shall be forwarded to the Commonwealth's Director of the Department of Employee Relation Counselors for approval in accordance with Section 15.2- 1506 of the Code of Virginia, as amended. Section IV. Should any section, subsection, sentence, clause or phrase of these rules be declared invalid by a court of competent jurisdiction, such decision shall not affect the validity of these rules in their entirety or any part thereof, other than that so declared invalid. Section V. This ordinance shall be in effect upon passage. PASSED this 22 "d day of April 2008. Kris en C. Um `tattd, Mayor Town of Leesburg of Council OrdPrsn1Pmcdr4- 22- 08.doc pY LFF O T. .GAR Gltil�'' � Town of Leesburg Personnel Policy Manual Chapter 1 GENERAL SCOPE AND APPLICATION Purpose and Jurisdiction These policies are adopted to establish a personnel system for present and future employees and to provide the means to recruit, select, compensate, develop, and maintain an effective work force that will meet the service requirements of the citizens of Leesburg. The Personnel Policies set forth in the following sections supersede all previous personnel policies and shall govern all employees of the Town of Leesburg, Virginia. This manual is not an employment contract, expressed or implied, nor does it create any contractual obligations. Particular ordinances or sections of the Town Charter, Town Code, or Code of Virginia, as amended, govern the provisions in this manual. In the event of a conflict between the contents of this manual and the provisions of any pertinent law, the current Town, state or federal law shall be controlling. REVISIONS The Town Council may amend the Personnel Policy Manual at any time. The Town Manager may amend the Personnel Procedures Manual at any time. A comprehensive review of the Personnel Procedures Manual will be conducted at least every 3 years. Chapter 2 MERIT PRINCIPLES The Town of Leesburg is committed to a merit -based system in handling all aspects of Human Resources management. Equal and Fair Treatment All Town employees and applicants for Town employment will receive fair and equitable treatment in all aspects of Human Resources management without regard to race, color, religion, national origin, gender, age, political affiliation, marital status, disability, or sexual orientation. Merit -based Recruitment and Selection Recruitment will be from qualified individuals from various sources to achieve a diversified work force. Selection and advancement should be determined solely on the basis of relative knowledge, skills, and ability after fair and open competition, which assures equal opportunity for all applicants. Internal recruitment and promotional opportunities will be encouraged where possible and appropriate. Equal Pay for Equal Work Equal pay will be provided for work of equal value, with appropriate consideration of local, regional, and national rates paid by employers in the public and private sectors. Appropriate incentives and recognition should be provided for excellence in performance. Access to Resources, Education, Training and Development Employees should be provided appropriate access to education and training opportunities to enhance organizational and individual performance, and to encourage promotion from within the organization. Employee Integrity All employees will maintain high standards of integrity, conduct, and concern for the public interest. Effective Use of Work Force The 'Town work force will be used effectively and efficiently to provide the best possible programs and services. Employee Performance and Retention Employees should be retained based on the adequacy of their perfor- mance. Inadequate performance should be corrected, and employees who cannot or will not improve their performance to meet the required standards, as reflected in the job description, should be separated from Town service. Protection Against Reprisal Employees will be protected against reprisal for the lawful disclosure of information which the employees reasonably believed demonstrates a violation of any law, rule or regulation or mismanagement, a gross waste of funds, an abuse of authority, or a substantial and specific danger to public health or safety. Protection from Arbitrary Action Employees will be protected against intimidation, arbitrary action, personal favoritism, or coercion for any reason. Equitable Policies All employees should be provided with clear and equitable policies and procedures necessary or required to perform their duties. Chapter 3 CLASSIFICATION SYSTEM Classification and Compensation Plan The purpose of the Classification and Compensation Plan is to ensure that all positions within the Town are properly classified with regard to the work being performed. This plan includes title, grade, Fair Labor Standards Act exempt /non- exempt status, number of positions, and the department to which each position is assigned. All regular positions in the Town government are approved by the Town Council in the Classification and Compensation Plan as submitted with the annual budget. The Town Manager has the authority to classify and reclassify positions, and will keep the Town Council informed of such actions by providing a separate report when the annual Classification and Compensation Plan is submitted to the Town Council for approval. Periodic Classification and Compensation Survey The Human Resources Department should conduct a classification and compensation survey every two years in order to ensure the Town remains a competitive employer. Chapter 4 RECRUITMENT AND SELECTION It is the policy of the Town to recruit qualified individuals from appropriate sources to achieve a diversified work force. Selection should be determined solely on the basis of relative knowledge, skills and ability after fair and open competition, which assures equal opportunity for all applicants. Internal transfers and promotional opportunities should be encouraged where possible and appropriate. Equal Employment Opportunity Policy The Town reaffirms and declares its policy of equal employment opportunity. The Town will make all decisions regarding the terms and conditions of employment including hiring, training, promoting and terminating employees without discriminating on the basis of race, color, gender, religion or creed, national origin, mental or physical disability, marital status, sexual orientation or any other status as defined and protected by applicable state and federal laws. Americans with Disability Acts Policy The Town will not discriminate against any applicant or employee because of the presence of a mental or physical disability. The Town has committed financial and organizational resources necessary to provide access to Town facilities according to the recommendations and requirements of the ADA. Where an applicant or employee with a disability is able to perform the essential functions of the job requirements, the Town may be obligated to provide reasonable accommodation to the needs of the individual, unless such accommodations would cause undue hardship to the Town. Nepotism No current employee shall work in a supervisor- subordinate relationship with an immediate family member. Chapter 5 EMPLOYEE COMPENSATION Application The terms of this Article shall not apply to the following positions: Town Manager and Town Attorney. The merit increase provisions of this Section shall not apply to flexible full -time employees, and flexible part- time employees. Adoption The salary schedule shall be adopted at the beginning of each new fiscal year by the Town Council. Salary Schedule The salary schedule is based on the grade number assigned to each position and the salary range assigned to that pay grade as adopted annually by the Town Council. Administration of Salary Schedule The Town Manager shall include in the proposed fiscal year budget any recommended changes to the salary schedule for consideration by the Town Council. The Compensation Plan shall be adjusted for Cost Of Living Allowance (COLA) as approved by the Town Council. Merit Increase Regular full -time and regular part-time employees are eligible for a merit increase on their evaluation date dependent upon funding by the Town Council in the annual budget. Other Pay Rate Adjustments The following personnel actions shall affect the pay status of an employee: promotion, demotion, position reclassification, layoff, reinstatement, retiree pay, interim director, certificationflicensing. Fair Labor Standards Act (FLSA) It is the policy of the Town of Leesburg to pay its employees a competitive wage or salary in return for good work and excellent work habits. Toward this end, such factors as experience and education, as well as public and private sector wages and salaries for similar positions, will generally be taken into consideration when determining wages or salaries for new employees. As a matter of policy, the Town strives to provide adequate staff to handle normal operations. However, employees may be required or permitted to work overtime or remain "on- call" to assist in resolving operating emergencies, handle peak workloads, or on other occasions as deemed necessary in the judgment of the Town Manager and /or the responsible supervisor. Overtime may be given in pay or compensatory time depending on the employee's position. However, all pay and compensation to Town employees will be in accordance with the parameters set forth under the Fair Labor Standards Act (FLSA). Holiday Pay Employees required to be on duty during a holiday because of the nature of their position, emergencies or any other reason shall receive holiday pay equal to one and one -half times the regular hourly rate for each hour worked or compensatory time, either of which shall be in addition to their regular pay. Employees required to report for duty at hours outside their regularly scheduled workday within the 24 hour period of a paid holiday shall be paid at the rate of one and one -half times regular pay or given compensatory time. All regular part-time employees scheduled to work an average of 20 hours or more each week on a continuous basis shall receive four hours holiday pay for each holiday provided to regular full -time employees. Other Items Affecting Compensation Other types of compensation are as follows: cell phones, uniform allowance, safety shoes and Town vehicles. Chapter 6 HOLIDAYS, WORK SCHEDULES AND LEAVE POLICIES For all leave, with the exception of official holiday, sick, administrative or unscheduled leave, an employee must receive approval prior to taking the leave. Upon the employee's return from sick leave or unscheduled leave, approval is needed by the employee's supervisor. Application The Terms of this Section shall only apply to all regular full -time and regular part-time employees. Flexible part -time employees may have additional procedures that must be followed as directed by their department director. Holiday Leave The Town provides all employees with a minimum of 12.5 paid days off from work for each calendar year for holiday observance. Each year the Human Resources Department distributes to all employees a listing of the actual dates of holidays for the calendar year. All eligible regular part - time employees scheduled to work an average of 20 hours or more per week on a continuous basis shall receive half of the holiday pay for each holiday that regular full -time employees receive. Annual Leave All regular full -time employees in the service of the Town shall be credited with annual leave after it is earned at the following amounts(with the exception of department directors): YEARS OF SERVICE DAYS PER YEAR less than two years 12 days 2 years 13 days 3 years 14 days 4 years 15 days 5 through 9 years 18 days 10 through 14 years 21 days 15 through 19 years 24 days 20 years plus 26 days Regular part-time employees who work an average of 20 hours or more per week shall be eligible to accrue annual leave benefits at half the rate of regular full -time employees. 10 Employees are required to request annual leave and are only authorized to take such leave if approved. Upon voluntary separation, an employee shall be paid for any unused accrued annual leave. Sick Leave All regular employees in the service of the Town shall be credited with sick leave after it is earned at the following rates: Regular hours worked per Amount accrued per Days accrued 2 -week payroll period 2 -week pavroll period Annually 80 3.70 12 75 3.46 12 40 1.85 6 Sick leave is earned regardless of the years of service. Regular part -time employees who work an average of 20 hours or more per week shall accrue sick leave benefits at half the rate of regular full -time employees. Employees who retire from the Town services shall be paid for 25 percent of their unused sick leave accrued during Town employment. Employees who have lost time because of illness or injury and have exhausted sick leave may have such time deducted from annual leave. If an employee becomes seriously ill or injured, and will be out of work for an extended period of time, the Town may approve sick leave sharing for the employee if he /she does not have sufficient leave. The determina- tion of a qualifying event will be done by the Town Manager and the Human Resources Director. Family Medical Leave Act (FMLA) The Family Medical Leave Act of 1993 requires that all eligible employees are provided up to 12 weeks of protected FMLA leave annually for certain family and medical reasons. An employee's leave may qualify for FMLA Leave, and may be designated by the Town as FMLA Leave, even when an employee does not specifically request FMLA leave. 11 Chapter 7 Employee Benefits All regular full -time and regular part-time employees who meet the service and hours worked requirements, including dependents and retirees is described in current group medical /dental contracts, plans and amendments. The Town provides all regular full -time employees with a Long Term Disability Insurance at no cost to the employee. All eligible employees shall participate in the Virginia Retirement System pursuant to Title 51 of the Code of Virginia entitled to regular full -time employees. There is an Optional Life Insurance plan available that allows employees to purchase additional life insurance protection for themselves and their dependents. The Town offers a deferred compensation plan which various types of investments may be chosen from and are managed by financial firms selected by the Town. Other benefits are an Employee Assistance Program, Ida Lee Park membership (free of charge), Legal Assistance(available through payroll deduction) and Supplemental Insurance. Employees may elect to take advantage of Section 125 of the Internal Revenue Service Code by participating in a flexible spending plan. This plan allows employees to set aside money to be paid prior to withholding of federal income and social security taxes to cover extra health care needs or dependent care, including child care. The option to participate shall be offered only once per year on July I (after the initial enrollment period). The Workers' Compensation Program is administered by Virginia Municipal League. Employees who are injured on the job must report any accident immediately to their supervisor who shall contact the Human Resources Department and confirm that necessary reporting forms are submitted immediately to VML and the HR Department. Any employee eligible to receive worker's compensation benefits shall be paid according to the provisions of the Virginia Industrial Commission. 12 Chapter 8 Safety, Health & Security It is the policy of the Town that every employee is entitled to work under the safest possible conditions representing all occupations. To this end, every reasonable effort will be made to provide and maintain a safe, healthy, and secure workplace, safe equipment, proper materials, and to establish and insist upon safe methods and practices at all times. Town Emergency Operations Plan The Town has established and maintains the "Town of Leesburg, Virginia Emergency Operations Plan." The Emergency Operations Plan is an action - oriented document that sets forth specific plans of the local government in emergency or disaster situations. The document is subject to revisions, refinement, and periodic review. As such, the Emergency Operations Plan and associated documents are considered confidential and not for public release. Town Management, the Safety, Health and Security Committee, -- Supervisors and Employees all take an important role in annual review and training of all safety programs. Drug and Alcohol Workplace The Town of Leesburg prohibits the unlawful manufacture, distribution, dispensing, possession or use of any controlled substances during working hours or on Town property at any time. It is the policy of the Town that all Town government work sites shall be maintained as a drug -free, alcohol -free workplace. 13 Chapter 9 Training and Development The Town will provide the employees with opportunities for career development and enhancement. It is the intent of the Town to continue to offer job - related training programs through the Human Resources Department, so that employees may develop and utilize their talents to the fullest degree possible in the best interest of the Town, and to provide a solid base of occupational skills necessary to meet current and future employment needs. Tuition Assistance Program The Department of Human Resources shall administer this program and only regular full -time employees are eligible, after twelve months of consecutive employment with the Town. Tuition reimbursement is for an approved degree program administered by an accredited institution. In order for a degree program to be approved, it must relate to the employee's job responsibilities or broaden knowledge of Town -wide municipal functions through promotional advancement. 14 - Chapter 10 Employee Conduct All Town employees and members of boards and commissions are expected to conduct themselves in an ethical, courteous and respectful manner in the workplace and while representing the Town in any capacity. All employees will maintain high standards of integrity and concern for the public interest. All Town employees are expected to adhere to procedures regarding the use of Town equipment and any Town resources. Financial Disclosure Requirements All members of the Town Council, Planning Commission, Board of Zoning Appeals and Board of Architectural Review, Town Manager, Deputy or Assistant Town Managers and all department directors are subject to filing within 30 days of employment and annually on or before January 15 a disclosure statement of personal interest and such other information as specified on the forms set forth in Section 2.2 -3114 and 22 -3115 of the Code of Virginia. Employee Conduct During Mayor and Council Elections Employees shall refrain from taking action in political campaigns during work hours. Whistle Blower Protection Neither the Town nor the Town Council shall engage in reprisal against an employee for disclosing a violation or suspected violation of a local, State or Federal Law. Sexual and other forms of harassment in the workplace and retaliation It is the Town's policy that all employees have a right to work in an environment free from discrimination, which includes freedom from any harassment. The legally protected groups include: gender, age, race, national origin, religious creed, political affiliation, sexual orientation, disability, marital status, or membership in groups. Retaliation against an individual for reporting harassment or for participating in a harassment investigation is prohibited. 15 Gifts and Gratuities Tt is the Town's policy that employees, board /commission members or other persons acting on behalf of the Town may not solicit or accept in the course of work any favors, gifts, meals, gratuities or other valuable things of value which could influence the performance of Town duties and responsibilities. Internet/E -Mail Policy All Town owned computer systems, hardware, software and related systems and devices are the property of the Town of Leesburg. Information stored on such systems is Town property and subject to review at any time. Employees are responsible for utilizing the Internet in an effective, ethical and lawful manner. The Internet/e -mail should be accessed and used to conduct official Town business, to gain technical and job - related information and for business contacts. These guidelines are intended to correspond with Town employees' job responsibilities. Violence in the Workplace The Town is committed to maintaining a workplace that is free from violence or threats of violence. The Town will not tolerate violent behavior or threats in the workplace. The workplace is considered to be Town buildings and property, Town vehicles and private vehicles while used on Town business, off -site training, or other assigned work locations. Any act or perceived threat of violence involving a Town employee or occurring in the workplace must be reported to a supervisor or the Human Resources Department generally within 48 hours of the incident. 16 Chapter 11 �— p Employee Performance Evaluation Performance evaluations of employees should take place at least annually. Those who perform evaluations should perform them in a fair and objective manner. Employee performance evaluation reports are subject to the standard grievance procedure. — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — - -- -1711 Chapter 12 Employee Incentives /Recognition The Town encourages all employees to fully participate in providing the best service to our citizens. The Town will recognize individuals and teams who demonstrate exceptional customer service, continuous improvement, and/or teamwork. The Human Resources Department has the overall responsibility to administer the recognition and incentives program as well as assist departments in the interpretation and execution of this program. The Human Resources Department works with the Employee Advisory Committee (EAC) to review the program and recommend changes as necessary to the Town Manager. 18 Chapter 13 Employee Discipline The Town will not accept behavior of employees that violates laws, policies, procedures, rules, or that results in unacceptable performance and unethical conduct. Disciplinary action shall be imposed fairly and impartially, and shall be proportional to the seriousness of the issue being addressed. Supervisors are primarily responsible for addressing disciplinary issues. The discipline policy applies to all Town employees including regular full - time and regular part-time employees, as well as all flexible employees. All Public Safety employees, sworn and civilian, may also be subject to General Orders approved by the Chief of Police. This section does not apply to the Town Manager or Town Attorney, as they serve at the pleasure of the Town Council. If an employee feels that he /she is being wrongly disciplined, he /she may appeal the decision through the standard grievance procedures. 19 Chapter 14 Grievance Process It is the Town's policy that employees will receive fair and equitable treatment in all aspects of human resources management. The purpose of this policy is to provide a clearly defined process that allows employees of the Town to submit a grievance if they feel they have not been treated fairly and equitably, and that such grievances be handled in a prompt, fair and orderly manner. Further, employees must feel that they can file a grievance without threat of discrimination, coercion, recrimination, restraint or reprisal. 20 Chapter 15 Employee Separation /Retirement The Town wishes to have procedures established to successfully guide an employee through their transition to achieve separation or retirement from the Town. 21 Chapter 16 Employee Personnel Files The Human Resources Department will establish and maintain the official personnel file for all Town employees. The Human Resources Department is designated as the office of record for the collection, storage and dissemination of data relating to all Town employees. Dissemination of Information Inquiries from the public regarding employees shall be referred to the Human Resources Department. The Human Resources Department will only release data relating to employee names, job titles, employment dates, and the last salary received. Departments are not authorized to provide any information personal or otherwise, regarding their employees or former employees to other individuals, businesses or outside agencies. Records Retention and Disposal The Human Resources Department shall retain and dispose of personnel files in accordance with Virginia state law and the Library of Virginia Retention Schedules. Review Rights of Personnel Records An employee shall have the right to review his/her personnel file during working hours. An employee's supervisor, department director, and the Town Manager are authorized to review employee personnel files, except medical information or other information protected by HIPAA or other confidential information not related to job performance or function. 22 TOWN of LEESBURG PERSONNEL PROCEDURES MANUAL Town of Leesburg Employee Procedures Manual ............................... ............................... 1 Section 1: General Scope and Application ...................................... ............................... 1 Section 2: Merit Principles ............................................................... ............................... 6 Section 3: Classification System— ................ .......................... ...................................... 8 Section 4: Recruitment and Selection ............ ................ .............................................. 11 Section 5: Employee Compensation ............................................. ............................... 21 Section 6: Holidays, Work Schedules, and Leave Policies .......... ............................... 31 Section 7: Employee Benefits ......... ............................................. ............................... 51 Section 8: Safety, Health & Security ............................................. ............................... 65 Section 9: Training and Development ......................................... ......................_.._..... 77 Section 10: Employee Conduct .................................................... ............................... 84 Section 11: Employee Performance Evaluation ............................ ............................... 99 Section 12: Employee Incentives / Recognition ... .................................... .................... 103 Section 13: Employee Discipline ................................................. ............................... 112 Section 14: Grievance Process ..................................................... ............................... 115 Section 15: Employee Separation / Retirement ............................. ............................... 133 Section 16: Employee Personnel Files ......................................... ............................... 139 Section17: Glossary .................................................................... ............................... 141 Appendix A: Classification and Compensation Plan ................... ............................... 141 Appendix B: Salary Schedule ................................................... . ......... ........ ............... 141 Appendix C: Human Resources Forms.. . ......................... ....................... ............. 141 Town of Leesburg Employee Procedures Manual Section 1: General Scope and Application 1.1 Purpose and Jurisdiction These policies and procedures are adopted to establish a personnel system for present and future employees and to provide the means to recruit, select, compensate, develop, and maintain an effective and responsible work force that will meet the service requirements of the citizens of Leesburg. This manual is not an employment contract, expressed or implied, nor does it create any contractual obligations. Employment with the Town of Leesburg is at will. This manual is designed to incorporate as many as possible practices and procedures that relate to the employees and applicants for employment with the Town of Leesburg. It may be revised as needed with or without notice. While the Town anticipates some future elaboration, modification, and refinement of this manual, the manual is not expected or intended to cover every policy or procedure the Town has adopted and observes. If there is uncertainty about any provision or intent of a particular policy, the Town Manager, in consultation with the Town Attorney, will be the arbiter of interpretation. TOWN OF LEESBURG PERSONNEL PROCEDURES MANUAL Particular ordinances or sections of the Town Charter, Town Code, or Code of Virginia, as amended, govern the provisions in this manual. In the event of a conflict between the contents of this manual and the provisions of any pertinent law, the current Town, state or federal law shall be controlling. 1.2 Categories of Positions Positions me defined in the following categories: A. Elected and Appointed Officials 1. Mayor and Council The Town operates under the Council- Manager form of government. The Town Council is the legislative body of the Town and is empowered by the charter to make Town policy. The Council is composed of a mayor and six council members elected at large on a non - partisan basis. 2. Boards and Commissions Airport Commission Balch Library Advisory Commission Board of Architectural Review Board of Zoning Appeals Cable Television Advisory Commission Commission on Public Art Economic Development Commission Environmental Advisory Commission Information Technology Commission Parks and Recreation Advisory Commission Planning Commission Tree Commission Standing Residential Traffic Committee B. Council- Appointed Positions • "Town Manager • Town Attorney C. Town Manager Appointed /Council Confirmed Position • Chief of Police D. Employees • Regular Full Time • Regular Part Time • Flexible TOWN OF LEESBURG PERSONNEL PROCEDURES MANUAL 1.3 General Provisions A. The Town Manager hires all employees that are not Council appointed or confirmed positions. B. This Personnel Procedures Manual applies primarily to employees working for the Town Manager and generally does not apply to the Town Council or Boards and Commissions, although exceptions are identified in specific sections in the manual. C. These rules shall not limit or prohibit the Town Council from executing agreements with any Town Council appointed positions. Such agreements shall supersede only those rules that are in conflict with provisions of agreement. 1.4 Functions of the Town Council The Town Council is responsible for the following: A. Approving the Merit Principles. B. Appointing the Town Manager and Town Attorney. C. Confirming the appointment of the Chief of Police. D. Approving the Personnel Policy Manual and making policy amendments as appropriate. E. Establishing a Compensation Plan for Boards and Commissions. F. Approving the Salary Schedule as part of the annual budget for the Town. G. Approving the Compensation Plan as part of the annual budget for the Town. 1.5 Functions of the Town Manager The Town Manager is responsible for the following: A. Recommending to the Town Council changes to the Policy Manual and amendments as appropriate. B. Recommending to the Town Council the Compensation Plan. C. Recommending to the Town Council the Annual Salary Schedule. TOWN OP LEESBURG PERSONNEL PROCEDURES MANUAL D. Making changes to the Personnel Procedures Manual and amendments as appropriate. E. Approving compensation for new employees within amounts appropriated for that purpose. F. Approving all personnel actions including selections, promotions, disciplinary actions, dismissal, or any change in the status of an employee within the Town service, unless otherwise prohibited by law. G. Ensuring the development and distribution of an employee handbook. H. Other Human Resources functions as assigned by Town Council. 1.6 Functions of the Human Resources Director The Human Resources Director is responsible for the following: A. Recommending to the Town Manager policy and procedural changes to the Personnel Procedures Manual and the Policy Manual. B. Recommending to the Town Manager classification of positions, position specifications, and compensation. C. Establishing qualifications for all employment positions in consultation with department directors. D. Developing and administrating employee training and developmental programs. E. Maintaining personnel files as required. 1.7 Revisions A. The Town Council may amend the Personnel Policy Manual at any time. B. The Town Manager may amend the Personnel Procedures Manual at any time C. A comprehensive review of the Personnel Procedures Manual will be conducted at least every 3 years by the Town Manager or his/her designee. TOWN OF LEESBURG PERSONNEL PROCEDURES MANUAL 1.8 Unlawful Acts A. No employee shall make any false statement, certificate, mark, rating or report with regard to any test, certification or appointment made under any provision of this manual, or in any manner commit or attempt any fraud preventing the impartial execution of this manual and the rules established hereunder. B. No employee shall, directly or indirectly, give, render, pay, offer, solicit or accept any money, service or other valuable consideration for any appointment, proposed appointment, promotion or proposed promotion to, or any advantage in, a position in the classified service. C. No employee of the Town or other persons shall defeat, deceive or obstruct the person in his right to examination, eligibility, certification or appointment under this provision of the manual, or famish to any person any special or privileged information for the purpose of affecting the rights or prospects of any person with respect to employment. D. Any employee violating the provisions of this section shall be guilty of a Class 3 misdemeanor in accordance with Section 1 -13 of the Town Code. TOWN OF LEESRURC PERSONNEL PROCEDURES MANUAL Section 2: Merit Principles The Town of Leesburg is committed to a merit based system in handling all aspects of Human Resources management. 2.1 Equal and Fair Treatment All Town employees and applicants for Town employment will receive fair and equitable treatment in all aspects of Human Resources management without regard to race, color, religion, national origin, gender, age, political affiliation, marital status, disability, or sexual orientation. 2.2 Merit -based Recruitment and Selection Recruitment will be from qualified individuals from various sources to achieve a diversified work force. Selection and advancement should be determined solely on the basis of relative knowledge, skills and ability after fair and open competition, which assures equal opportunity for all applicants. Internal recruitment and promotional opportunities will be encouraged where possible and appropriate. 2.3 Equal Pay for Equal Work Equal pay will be provided for work of equal value, with appropriate consideration of local, regional, and national rates paid by employers in the public and private sectors. Appropriate incentives and recognition should be provided for excellence in performance. 2.4 Access to Resources, Education, Training and Development Employees should be provided appropriate access to education and training opportunities to enhance organizational and individual performance, and to encourage promotion from within the organization. 2.5 Employee Integrity All employees will maintain high standards of integrity, conduct, and concern for the public interest. 2.6 Effective Use of Work Force The Town work force will be used effectively and efficiently to provide the best possible programs and services. TOWN of LEESBURG PERSONNEL PROCEDURES MANUAI. 2.7 Employee Performance and Retention Employees should be retained based on the adequacy of their performance. Inadequate performance should be corrected, and employees, who cannot or will not improve their performance to meet the required standards, as reflected in the job description, should be separated from Town service. 2.8 Protection Against Reprisal Employees will be protected against reprisal for the lawful disclosure of information which the employees reasonably believed evidences a violation of any law, rule or regulation or mismanagement, a gross waste of funds, an abuse of authority, or a substantial and specific danger to public health or safety. 2.9 Protection from Arbitrary Action Employees will be protected against intimidation, arbitrary action, personal favoritism, or coercion for any reason. 2.10 Equitable Policies All employees should be provided with clear and equitable policies and procedures necessary or required to perform their duties. TOWN of LEESBURG PERSONNEL PROCEDURES MANUAL Section 3: Classification System 3.1 Policy A. Classification and Compensation Plan approved by Town Council 1. All regular positions in the Town government are approved by the Town Council in the Classification and Compensation Plan as submitted with the annual budget. B. Classification Authority delegated to Town Manager The Town Manager has the authority to classify and reclassify positions, and will keep the Town Council informed of such actions by providing a separate report when the annual Classification and Compensation Plan is submitted to the Town Council for approval. 3.2 Application The terms of this section shall not apply to the following positions: • Town Manager • Town Attorney • Flexible Positions 3.3 Classification and Compensation Plan The purpose of the Classification and Compensation Plan is to ensure that all positions within the Town are properly classified with regard to the work being performed. This plan includes title, grade, Fair Labor Standards Act exempt/non-exempt status, number of positions, and the department to which each position is assigned. Print Date: T Prepared by: Reviewed b : 'A roved by: Date: TOWN OF LEESBURG PERSONNEL PROCEDURES MANUAL 3.4 Fair Labor Standards Act (FLSA) Definitions A. Exempt Positions 1. Exempt positions include employees that meet one or more of the FLSA exemptions test who are paid on a fixed salary basis and not entitled to overtime. B. Non - Exempt Positions Non- exempt positions include employees who are not exempt from the FLSA exemptions test and are paid on an hourly basis and covered by wage and hour laws regarding hours worked, overtime, etc. C. Public Safety Personnel Sworn police personnel who are classified as either exempt or non- exempt but whose schedule is based on an 80 -hour work schedule as opposed to a 40 -hour workweek schedule. 3.5 Job Descriptions A. The Town Manager shall issue and approve as necessary job descriptions for each position within the Town service, which shall be on file with the Human Resources Department. B. Department directors and the Human Resources Director will approve the job descriptions utilized within their respective departments. The Human Resources Director and the'fown Manager will approve generic job descriptions that cross departmental lines. 3.6 Classification! Reclassification Process A. Annual Classification and Compensation Plan Review: The Classification and Compensation Plan shall be reviewed on an annual basis by the Town Manager and Htnnan Resources Director. The purpose of such a review shall be to assure the plan accurately reflects the work being performed and that the positions are properly classified with regard to: Date: TOWN of LEESBURG PERSONNEL PROCEDURES MANUAL (1) knowledge, skills and abilities (education and experience) required to do the job; (2) job complexity; (3) scope and impact of decisions; (4) level of supervision exercised or received; (5) purpose and nature of work contacts; (6) work environment; and (7) physical and sensory demands and hazards. B. Reclassifications: From time to timejob responsibilities or duties of certain positions will change. When this occurs, a department director may request the Human Resources Director to conduct a reclassification study to determine if the position should be reclassified to a higher (or lower) grade. Once the analysis is complete, the recommendation is submitted to the department director. If the department director supports the Human Resources Director's recommendation, the Human Resources Director will send the action to the Town Manager for approval. if the department director does not support the Human Resources Director's recommendation, he /she has the right to appeal the recommendation to the Town Manager. 3.7 Periodic Classification & Compensation Survey The IIuman Resources Department should conduct a classification and compensation survey every two years in order to ensure the Town remains a competitive employer. 10 Print Date: Prepared by: Reviewed b Ap roved by: rD tea of Issue: Effective Until Date: TOWN OF LEESBURG PERSONNEL PROCEDURES MANUAL Section 4; Recruitment and Selection 4.1 Policy It is the policy of the Town to recruit qualified individuals from appropriate sources to achieve a diversified work force. Selection should be determined solely on the basis of relative knowledge, skills and ability after fair and open competition, which assures equal opportunity for all applicants. Internal transfers and promotional opportunities will be encouraged where possible and appropriate. A. Equal Employment Opportunity (EEO) Policy: The Town reaffirms and declares its policy of equal employment opportunity. The Town will make all decisions regarding the terms and conditions of employment including hiring, training, promoting and terminating employees without discriminating on the basis of race, color, gender, religion or creed, national origin, mental or physical disability, marital status, sexual orientation or any other status as defined and protected by applicable state and federal laws. The Town will continue to do the following things in its efforts to provide equal employment opportunities: 1. 'phe Town will monitor and refine its recruitment efforts in order to attract the best qualified applicants within the labor force. 2. The Town will review the selection process to assure that job requirements, hiring standards, and methods of selection and placement do not produce adverse effects. 3. The Town will make every effort to ensure that all employees work in an environment which is free from harassment and discrimination and will promptly investigate any allegations of such. 4. The Town will ensure that no retaliatory action is taken against any employee for opposing employment practices which are prohibited by federal and state laws or by the Town's own policies and procedures. 5. 'Fluough the implementation of this EEO Policy Statement, the Town will undertake to comply fully with all expressed or implied obligations contained in federal and state law relating to equal employment opportunity. B. Americans with Disability Acts (ADA) Policy: The Town reaffirms and declares its policy based on the Americans with Disabilities Act. The Town will not discriminate against any applicant or 11 TOWN OF LEESBURG PERSONNEL PROCEDURES MANUAL employee because of the presence of a mental or physical disability. The Town has committed financial and organizational resources necessary to provide access to Town facilities according to the recommendations and requirements of the ADA. Where an applicant or employee with a disability is able to perform the essential functions of thejob requirements, the Town may be obligated to provide reasonable accommodation to the needs of that individual, unless such accommodations would cause undue hardship to the Town. Reasonable accommodations will be determined on a case -by -case basis. Employees with medically recognized and documented disabilities who are able to perform the essential functions of the job, and who are in need of special accommodations shall, notify the Human Resources Department of their needs upon being hired. 4.2 Recruitment A. Job Vacancy In order to attract an adequate number of candidates for present and future vacancies and to successfully compete with other employers, the Human Resources Director will issucjob announcements and otherwise publicize vacancies through such media as the Town Manager may deem appropriate. The recruitment and selection of Town personnel and all personnel actions shall be made without regard to race, color, gender, religion or creed, national origin, mental or physical disability, marital status, sexual orientation or any other status as defined and protected by applicable state and federal laws, and shall be based on the applicant's ability to meet the specified qualifications. Publicity forjob vacancies shall be conducted for a sufficient period of time to ensure reasonable opportunities for persons to apply and be considered for employment. B. Recruitment The hiring department director shall submit a Recruitment Requisition Form for full -time and regular part-time positions (along with copy of the approved job description) to the Human Resources Department for processing by 3:00 p.m. on Friday in order to have advertising in the local papers the following week_ I. Vacancy Announcement The Human Resources Department shall work with the departments /divisions regarding vacant positions to determine the recruitment process to obtain qualified applicants to fill vacancies. _ 12 TOWN of LEESBURG PERSONNEL PROCEDURES MANUAL _ a) Internal Recruitment: In those instances where employees within the organization may possess the kriowledge, skills, and abilities required for a vacant position, the department director or division manager may request that recruitment be advertised to Town employees. In those instances, positions will be posted internally for 10 business days. Internal recruitment applies only to full -time and regular part -time employees. L Promotion and transfer. i. The Town believes in promoting employees from within and has established ajob - posting program to give all employees an opportunity to apply for positions for which they qualify. ii: The Iluman Resources Director shall have prepared ajob vacancy announcement for each vacancy. Such announcements shall be posted in the Human Resources Department and sufficient numbers of each announcement shall be provided to each department of the Town for posting to bulletin boards and such other locations as are available for employees' information. iii. The vacancy announcement shall be of sufficient form and content to adequately inform prospective applicants of the typical duties, required qualifications, examining process or listing of examination parts, and final closing date. Positions are generally posted for 10 business days, and there must be at least two internal candidates for consideration or the position will be externally recruited. iv. To be eligible to apply for a posted position, the employee must meet the minimum hiring specifications for the position, be capable of performing the essential functions of the job, with or without a reasonable accommodation, and be an employee in good standing in terms of their overall work record. v. Employees are responsible for monitoring job vacancy announcements and for completing and filing an application form with the Human Resources Department during the posting period 13 TOWN OF LEESBURG PERSONNEL PROCEDURES MANUAL _ for a specific opening. Dates specified in any vacancy announcement may be extended, postponed, or canceled, by the Human Resources Director, at the request of the department director, if such action is necessary to meet the needs of the Town. IL Reinstatement Any employee who was laid off, or who resigns in good standing may be reinstated to a vacant position in the same class or title within one year from the date of said layoff or resignation provided all department employment requirements are met. Sick leave, if any, is restored and reinstated at original hire date for service. a) External Recruitment L In those instances where recruitment is not restricted within the organization, recruitment for the vacant position shall be conducted externally, and applications from the general public and employees shall be accepted. H. The Human Resources Department reviews the Recruitment Requisition Form to confirm the information is accurate. The "Closing Date" is at least15 business days following the I" day the advertisement is placed in the newspaper. M. The Human Resources Department will update the weekly Job Announcement and distribute to all department directors and bulletin boards. The Town's employment website is updated as needed. The Human Resources Department will also provide advertising in local newspapers and relevant websites. Should additional advertising be requested from department directors, advertising costs may be paid from their individual department funds. IV. Employment applications will be forwarded to department directors within five business days following the closing date and initial processing through the Human Resources Department. Departments should complete interviewing within one month of receiving applications for a position. 14 TOWN OF LEESBURG PERSONNEL PROCEDURES MANUAL V. Temporary Services - As soon as the need for temporary personnel is identified by a department, the Human Resources Department will be contacted. The Human Resources Department shall attempt to place a temporary employee in the position, or place an advertisement in the local newspaper, before using the services of an agency to fill the temporary position requested. b) Under filling Positions: Under filling of positions shall be used only in those instances that meet the following conditions: L A vacancy exists that the Town has been unable to fill after a good faith recruitment effort and a candidate is available who will meet the minimum standards and be able to perform the basic functions of a position, if he or she is given additional training. II. Immediate supervisors must inform an employee under filling a position of the following: i. The expectation of the supervisor on how the employee can advance with his/her training /education to fully meet the requirements of the posted position. ii. An employee who is not advanced must be informed of the reasons why and what he /she must do in the future to advance to the next level. iii. Immediate supervisors are responsible for tracking employee eligibility for promotion, demotion, or termination. 4.3 Application Screening and Distribution A. Human Resources Application Review and Distribution 1. The Human Resources Department accepts only an official Town application with original signature_ 2. Applications must be received in the Human Resources Department by 5:00 PM on the advertised closing date to be considered. 3. Applications are generally reviewed by the Human Resources Generalist for their assigned departments, where appropriate, to screen out candidates who do not meet the minimum requirements of a position. 15 TOWN OF LEESBURG PERSONNEL PROCEDURES MANUAL 4. All original applications are retained by the Human Resources Department for 3 years. B. Department Review 1. Following the closing date for a position, the department reviews the applications to determine the best qualified candidates. 2. Applicant Review Forms are completed for each applicant to be sure that each applicant is fairly considered. Two staff members must review each application independently and review forms must be submitted back to the Human Resources Department with each application. One review form may be completed with both staff member signatures. C. Nepotism Generally, Virginia law does not prohibit employment of a current employee's immediate family members provided that: a) The current employee does not exercise any control over the employment, evaluation, supervision, salary, promotion, or retention of a member of his or her immediate family. b) Employment of an immediate family member of the Town Manager or Town Council Member is prohibited. c) If two employees become members of the same household, both may retain their positions, provided one is not under the direct or indirect supervision of the other. d) It is the responsibility of the supervisor /manager to advise the department director if such a relationship is established. e) If there is a direct supervisory relationship between the two employees, one of the employees should be reassigned within the department, if possible, or transferred to another Town department if a position for which the person is qualified exists. If no position is available, one of the employees will resign. f) Any questions regarding the interpretation of this policy should be directed to the Town Attorney. 4.4 Interviews A. Interview Panel The department establishes an interview panel generally comprised of 2 -3 staff members. For internally posted positions, the interview panel will include one staff member from the Human Resources Department. For 16 TOWN OF LEESBURC PERSONNEL PROCEDURES MANUAL telephone interviews the panel should be comprised of at least 2 members. For in person interviews, the panel should contain at least 3 staff members. B. Interview Questions 1. Standard interview questions should be established, and the same questions should be used to interview each candidate. 2. Interview questions may be reviewed by the Human Resources Department prior to interviews. C. Interviews Initial interviews may be via telephone or in person, but all interviews must be conducted in the same manner, meaning whatever method is chosen must be used for all candidates in that round of interviewing. D. Travel Expenses 1. Applicant travel expenses: The Town may reimburse preauthorized travel expenses such as mileage and lodging to out -of -area job applicants for costs related to interviews when such reimbursements are considered essential to successful recruitment of a position. 2. Department directors may reimburse applicants and new hires for travel, lodging and moving expenses deductible under IRS regulations where appropriate. Department directors will be responsible for preauthorizing reimbursements on a case -by -case basis and identifying the source of funds within their budget. Pre - employment Contingencies /Screening Requirements- The hiring officer is responsible to inform finalists of contingencies related to specific positions. a) Reference checks: At least two work - related reference checks are to be conducted by the hiring manager prior to an offer of employment for all positions. b) Approval by Town Manager: All offers up to 10% above the entry level of the hiring range must be approved through consultation with the Human Resources Director. Those above 10% over the entry level of the hiring range must be approved by the Town Manager. c) Background checks: It is the hiring manager's responsibility, prior to the start date to have all new employees 18 years and older complete and sign a 17 TOWN OF LEESBURG PERSONNEL PROCEDURES MANUAL criminal background check form which must be notarized and submitted to the state for investigation. d) Fingerprinting: All new employees 18 years and older must be fingerprinted by the Leesburg Police Department on or before their start date. e) Verification of credentials: Official verification of education, training, licenses and certifications must be provided to the Iluman Resources Department, where these credentials are a condition of employment for a position. f) Credit check (where required): All department directors, Finance Department employees and other employees, 18 years and older, who handle money are required to have a credit check prior to hiring. g) Physical (where required): Physicals are required as a condition of employment for the following: CDL drivers and some safety- sensitive positions, such as: all maintenance employees, equipment maintenance employees, heavy equipment operators, Airport maintenance, Police Officers, Utility Department employees — all positions except administrative positions and administrative staff, and Inspectors — both Engineering and Public Works and Utilities. It is the hiring manager's responsibility to inform the applicant that they are required to make an appointment for a physical with a physician from the list provided by the Town of Leesburg. h) Drug Screening (where required): Pre - employment drug screening is required for employees holding a Commercial Drivers License CDL) as a condition of their employment and for Safety Sensitive positions. It is the hiring manager's responsibility to inform the applicant that they are required to make an appointment for a drug screening with a physician from the list provided by the Town. i) Financial Disclosure Statement (where required) (also see Section 10 Employee Conduct): All members of the Town Council, Planning Commission, Board of Zoning Appeals and Board of Architectural Review and the Town Manager, Deputy or Assistant Town Managers, and all department directors shall file, as a condition to assuming office or employment, and within thirty days of employment, a disclosure statement of personal interest and such other information as specified on the forms set forth in the Code of Virginia. 18 TOWN OF LEESBURG PERSONNEL PROCEDURES MANUAL j) Motor Vehicle Licenses (where applicable): The hiring manager shall request the applicant to present a valid driver's license, where said license is considered a required qualification to be able to perform an essential function of the position. This includes new employees requiring a Commercial Drivers License (CDL) license for their employment. k) Town Residency., Town residency is required for the Town Manager and Chief of Police. F. Special Screening Requirements -Law Enforcement Personnel Police Department personnel may be required to undergo additional screening procedures. This may include, but is not limited to the following: 1. Written Examination 2. Listening and Comprehension Examination I Physical Agility Examination 4. Polygraph Examination Psychological Examination 6: Criminal History Check Credit Checks S: Physical 4.5 Selection of Regular Full -Time Staff and Part-time Staff A. Selection: Once a successful candidate has been selected through the recruitment screening process and the necessary references have been obtained, the hiring manager shall submit the following documentation to the Human Resources Department: 1. Personnel Action Form: A completed Personnel Action To= shall accompany the selected candidate's application. 2. Offer Letter a) Upon receiving all necessary approvals, a hiring letter to the successful candidate should be drafted detailing all pertinent information including: salary, grade, start date, evaluation timeline information, work schedule, exempt or non - exempt status, as well as any prerequisite, pre -offer requirements that must be completed. b) The letter should be signed by the department director or designee. 19 TOWN OF LEESBURG PERSONNEL PROCEDURES MANUAL B. Post Offer Procedures 1. Once the applicant accepts the position, the hiring manager shall promptly notify the Information Technology, so that appropriate computer access can be established. 2. Once a position is filled, Departments shall promptly return all applications and recruitment paperwork to the Human Resources Department. Applications should be returned no later than two weeks after the start date of the new employee. 3. Notification to all unsuccessful candidates will be sent out by the Human Resources Department. 20 TOWN OF LEESBURG PERSONNEL PROCEDURES IMA -NUAL i Section 5: Employee Compensation 5.1 Application The terms of this Article shall not apply to the following positions and categories: • Town Manager • Town Attorney The merit increase provisions of this Section shall not apply to flexible full -time employees, and flexible part-time employees. 5.2 Adoption The salary schedule shall be adopted annually by the Town Council. 5.3 Salary Schedule The salary schedule is the formal method used to identify and uniformly establish the range of pay for all positions within the classified service. The salary schedule is based on the grade number assigned to each position and the salary range assigned to that pay grade as adopted annually by the Town Council. 5.4 Administration of Salary Schedule The rates of pay established in the Compensation Plan reflect the gross annual compensation for full -time service employees in the various classifications. The regular hours of work for full -time service are established as 37.50 or 40 hours per week dependent on terms of employment established upon hire. Employees' hourly rates shall be determined from the salary schedule based upon the number of regular hours of work per pay period assigned to the position using a 52 week year. The hourly rate of pay for employees appointed on a part -time basis shall reflect, when practicable, the hourly rate determined for the applicable pay grade for the position based on the hours worked. The Town Manager shall include in the proposed fiscal year budget any recommended changes to the salary schedule for consideration by the Town Council. Authorized deductions from an employee's gross pay include: federal and state income taxes, contributions for social security (FICA and Medicare), health insurance premiums, supplemental insurance, credit union, bank and deferred compensation, court- ordered garnishments, and other approved deductions. Compensation shall be payable in appropriate installments on a bi- weekly basis. 21 I TOWN Or LEESBURG PERSONNEL PROCEDURES MANUAL The Compensation Plan shall be adjusted for cost of living allowance (COLA) as approved by the Town Council. The COLA amount is effective on the first full pay period of the fiscal year, when approved by Town Council. 5.5 Pay Determination A. Entry Level Pay The entry -level pay rate for new employees shall normally be at the minimum rates within the pay ranges provided for the position, except that compensation of employees with qualifications and experience beyond the minimum required may be fixed at higher amounts within the respective ranges. Department directors have authorization to make entry level offers at the minimum pay for the respective range. Entry level offers above the minimum pay for the respective pay range must be approved by the Town Manger upon consultation from the Human Resources Director. No employee shall receive an entry level pay rate below the minimum pay rate prescribed for the class to which he /she is appointed. B. In -grade Service Increments No service increment shall be granted above the maximum rate prescribed for the pay grade by the compensation plan. The exception would be ajustified and approved pay increase that would put an individual above the maximum rate prescribed provided this increase is included in the approved budget, and does not exceed 5 %. C. Merit Increase Regular full -time and regular part -time employees are eligible for a merit increase on their evaluation date dependent upon funding by the Town Council in the annual budget. See Section 11 Performance Evaluation. D. Other Pay Rate Adjustments The following personnel actions shall also affect the pay status of an employee: 1. Promotion: When an employee is promoted from one position to another having a higher pay grade, he /she shall receive an increase of not less than two percent, but not more than ten percent or at least the minimum of the new grade. In general, increases related to promotions represent 5% per pay grade. The evaluation date for an employee changes to the date the promotion becomes effective. 2. Demotion: When an employee is demoted for cause or takes a voluntary demotion from one class to another having a lower pay range, he /she shall be placed within a lower pay range 22 TOWN OF LEESBURG PERSONNEL PROCEDURES MANUAL which generally provides a five percent reduction in pay. When an employee is demoted for administrative purposes through no fault of the employee, his/her pay shall continue at his/her current rate of pay. The evaluation date for the employee changes to the date the demotion becomes effective. 3. Position Reclassification: When an employee's position is reclassified to a higher grade within the classification plan, he /she shall be placed at the minimum salary within the grade, which equals or exceeds his/her previous rate of pay. The employee may receive a percentage increase in certain situations when approved by the Town Manager. The evaluation date for the employee does not change for reclassifications. 4. Layoff: When an employee, following layoff, is re- employed in the same class from which he /she was laid off, he /she may be placed in the same pay range he /she occupied at the time of layoff. When an employee is re- employed in a class having a lower pay range, his/her rate of pay shall be the same as that he /she received at the time of the layoff, provided that the pay rate is within the range of a lower class; otherwise, his/her rate of pay should be reduced to the maximum of the pay range in _ the lower class. Any employee re- employed under the provisions of these rules shall receive credit for previous service for the purposes of pay and benefits. 5- Reinstatement: An employee who resigns in good standing and is reinstated within one year from the date of resignation, may be placed in the same pay within the class from which he /she resigned, or such other pay in a lower class which equals or exceeds his/her previous rate of pay. Vacation leave accrual rates shall be based on prior years of service. 6. Retiree Pay: When an individual who has retired from the Town comes back to work for the Town on a temporary basis, the work performed is paid at the rate appropriate to the work being performed. Compensation rates will be determined on a case -by -case basis by the Town Manager. 7. Interim Director: In the absence of the department director, the interim director (not including the deputy or assistant director of the department) shall be compensated at an additional 5% of their current salary. S. Certification/Licensing: When an employee receives a professional certification or license from an accredited college or university, professional society or organization which is required 23 TOWN of LEESBURG PERSONNEL PROCEDURES MANUAL by or enhances the employee's job, he /she may receive a percentage pay increase effective upon the date on which the license or certification was awarded as long as the salary increase from licensing and/or certification does not exceed 5% within a twelve month period. The department director must support the certification for the employee to be eligible to receive the percentage pay increase. (Employees covered by any department approved career development plan may not be eligible for these provisions.) a) Eligibility Criteria: The following criteria will be used in determining if supplemental compensation is appropriate: (1) if the license is required in the performance of the job; (2) if there is a clear economic benefit for the Town when the employee receives the license or certification; or (3) a significant level of effort is required to obtain the certification and national professional recognition is attached to the certificate. b) Additional Compensation Conditions: i. Employees will receive compensation as part of their base salary, not as a one -time payment. Compensation generally will be 5% for a license, 2.5% for a technical or professional certification, and 0.5% for each Automotive Service Excellence (ASS) certification. From time to time, the Town Manager will revisit the terms and conditions regarding compensation for licensing and certification. ii. An employee whose position requires or allows multiple licenses or certification may receive no more than 5% in such compensation within a 12 -month period. iii. If employees are unable or unwilling to renew the license or certification, they will forfeit additional compensation in the same percentage as they received for the license or certification, based upon the salary at the time of the increase. iv. Costs forjob - required licenses and certifications, including renewals, shall be home by the Town. Department directors will have discretion in determining what costs should be covered or shared by employees in obtaining licenses or 24 TOWN OF LEESBURG PERSONNEL PROCEDURES MANUAL ._ certifications that are preferred but not required. V. Employees who benefit from a license or certification program (more than $2,500) will be required to reimburse the Town for training expenses similar to the tuition reimbursement program if they leave Town employment (see Section 9, Training and Development for details). vi. Compensation may be received for positions up through Grade 16. Directors are expected to maintain their required licenses or certifications with no additional compensation. vii. If an employee obtains a Commercial Drivers License (CDL) even though it is not a requirement of the current position but is a requirement in a higher -level career ladder position, the employee maybe eligible to receive up to 5% compensation with the department director's approval. c) Review Committee A review committee, comprised of all department directors, will be established from time to time to approve requests for new licenses, certifications or certificates not already approved through past practices. Per the Town Manager, there will be a process described herein for revisiting terms and conditions for pay increases for licensing and certification. d) Processfor Requesting Pay Increases i. All requests for pay increases for certifications and/or licensing will be submitted by an employee on a Personnel Action Form, with an attached copy of the license or certification, through the department director to the Human Resources Department. it. The Human Resources Department will verify the licensing /certification information and forward it to the Town Manager for approval. iii. If approved by the Town Manager, the increase in pay becomes effective upon the 25 TOWN OF LEESBURG PERSONNEL PROCEDURES MANUAL date on which the license or certification is awarded. 5.6 Fair Labor Standards Act (Overtime and Compensatory Time) A. Overtime and Compensatory Time 1. As a matter of policy, the Town strives to provide adequate staff to handle normal operations. However, employees may be required to work overtime, at the discretion of the supervisor, to resolve operating emergencies; to handle peak workloads; to meet temporary conditions where the Town is unable to secure qualified personnel to fill authorized positions; or on other occasions as deemed necessary in the judgment of the responsible supervisor. 2. The Town has determined that various executive, administrative, and professional employees are exempt from the overtime requirements of the Fair Labor Standards Act (FLSA). The list of these positions is maintained by the Human Resources Department. (See current Classification and Compensation Plan.) 1. The Pay and Classification Plan is updated annually by the Human Resources Department and includes (1) a note defining that officers are employees at grade 15 and above and (2) the FLSA exempt status of each position. 3. All non - exempt employees shall receive overtime pay or compensatory time off for the time worked (calculated to the nearest 15 minutes) in excess of 40 hours per week during any payroll period. Overtime pay and compensatory time shall be at the rate of one and one -half times regular pay. Compensatory time, for those non - exempt employees on a 37.50 hour per week schedule, can and shall be earned at the rate of one hour for each overtime hour worked up to 40 hours. For purposes of determining overtime, time spent on authorized paid leave (not including holidays) shall be computed as time worked. Notwithstanding the above, employees on paid vacation or sick leave required to report to work during their regular hours, shall have the time worked deducted from the vacation or sick leave previously authorized. For example, an employee who was authorized for five days of vacation and is called in on the third day and works for the next two days will have the two days restored to his/her vacation balance. 4. All non - exempt employees called back to the work site outside their regular work hours shall receive compensation at a rate of one and one - half times their regular rate of pay for, at minimum one hour's work. 26 TOWN OF LEESBURG PERSONNEL PROCEDURES MANUAL. 5. Regular compensation for all positions grade 15 and above includes amounts for overtime in performance of duties in excess of the regular workweek, which may include attendance at meetings of the Town boards and commissions, emergencies, and otherjob related activities. Positions grade 15 and above are not eligible for overtime pay or compensatory time as provided in this article. 6. The Town reserves the right to offer exempt employees' compensatory time off in lieu of payment for overtime hours worked, consistent with the provisions of the FLSA. Use of compensatory time must have the approval of the department director or designee. Exempt employees below grade 15 will be allowed to accumulate compensatory time off up to a maximum of eighty (80) hours. Once the eighty -hour cap is reached, any additional time worked will be unpaid. i. Such personnel are permitted, when authorized by the department director, to take the time from regular work hours when needed for personal affairs without deducting said time from vacation leave, so long as such time does not adversely affect the performance of the position's duties and responsibilities. B. Travel Time The principles which apply in determining whether time spent in travel is compensable time depends upon the kind of travel involved. 1. Paid Travel Time a) Travel that is All in the Day's Work - Time spent by an employee in travel as part of his/her principal activity, such as travel from job site to job site during the workday, is work time and must be counted as hours worked. b) Travel Away from Home Community - Travel that keeps an employee away from home overnight is travel away from home. Travel away from home is clearly work time when it cuts across the employee's workday. The time is not only hours worked on regular working days during normal working hours but also during corresponding hours on nonworking days. 2. Un -paid Travel Time a) Lectures, Meetings and Training Programs - Attendance at lectures, meetings, training programs and similar activities is not considered work time if all four of the following criteria are met: (1) it is outside normal hours, (2) it is voluntary, (3) it is not job related, and (4) no other work is performed at the same time. b) Home To Work Travel - An employee who travels from home before the regular work day and returns to his /her home at the end 27 TOWN OF LEESBORG PERSONNEL PROCEDURES MANUAL of the workday is engaged in ordinary home to work travel, which is not work time. c) Travel Away from Home Community- The Town will not consider as work time that time spent in travel away from home outside of regular working hours as a passenger on an airplane, train, boat, bus, or automobile. 5.7 Holiday Pay Employees required to be on duty during a holiday because of the nature of their position, emergencies or any other reason shall receive holiday pay equal to one and one -half times the regular hourly rate for each hour worked or compensatory time, either of which shall be in addition to their regular pay. Employees required to report for duty at hours outside their regularly scheduled workday within the 24 -hour period of a paid holiday shall be paid at the rate of one and one -half times regular pay or given compensatory time. A. Examples: 1. Holiday pay shall be granted based on the scheduled work day of the employee. Example: employees regularly scheduled for a 7.5 hour day will receive 7.5 hours of holiday pay; employees scheduled for eight, 10 or 12 -hour shifts will receive holiday pay in accordance with the hours scheduled. 2. Holiday pay shall be at the regular rate. Employees working on a holiday shall receive holiday pay and pay for the hours worked at one and one -half times the regular hourly rate. Example: An employee working an 8 hour shift on a holiday would be paid 8 hours of straight lime, and 12 hours of holiday pay (time and a half) for a total of 20 hours of paid time. 3. Employees who are called into work on a holiday during their regular shift for emergencies will receive full holiday pay and regular pay for the hours worked. Example: An employee who worked a regular 10 -hour day is off on a holiday, but is called in to work for four hours. The employee would receive 10 hours of holiday pay and four hours of pay equal to one and one -half times the regular hourly rate of pay or compensatory time. 4. Employees required to report for work at hours outside their regularly scheduled work day within 24 -hour period of the holiday shall be paid at a rate of one and one -half times regular pay or given compensatory time at the rate established for exempt or non - exempt employees. B. Holidays for Regular Part -time Employees All regular part-time employees scheduled to work an average of 20 hours or more per week on a continuous basis shall receive four hours holiday pay for each holiday provided to regular full -time employees. Holiday pay shall be based the same as vacation pay. Regular part -time employees will also receive 28 TOWN of LEESBURG PERSONNEL PROCEDURES MANUAL _. one and one -half times the regular hourly rate of pay for each hour worked on a holiday. 5.8 Emergency Pay. A. Employees who are required to work during a period for which emergency leave has been granted are entitled to compensation in addition to emergency leave in accordance with this manual. B. Employees required to report to work during a Town -wide emergency will be paid for Emergency Leave and regular pay during their regular assigned shift. Employees required to work hours outside of their regularly assigned shift when an emergency weather plan is in effect will be paid overtime only at one and one -half times regular pay as provided in the Town Code. C. Overtime pay rates are applicable after the scheduled shift hours. D. All hours worked beyond the scheduled shift shall be compensated at a rate of one and one -half times the regular pay. E. All employees called to work outside their regular scheduled work hours shall be compensated at a rate of one and one -half times the regular pay for at least one hour of work. F. If, as a result of an emergency, an employee is required to work two or more consecutive shifts or significantly beyond his/her scheduled hours so that reporting to work on his/her next scheduled workday is not advisable, consideration shall be given to altering his /her work schedule for that week rather than requiring the employee to take personal leave. 5.9 Other Items Affecting Compensation See the benefits section for additional items not listed below. A. Cell Phones Town cell phones are provided to employees based upon recommendations from department directors. The Town discourages the use of Town cell phones for personal calls. However, if an employee chooses to use a'fown cell phone for minimal personal calls, he/she shall reimburse the Town $5 per month. This payment may be automatically deducted from their paycheck. B. Uniform Allowance Work clothes and uniform allowance and reimbursements must meet the following criteria to be non - taxable: 1) be specifically required as a condition of employment; 2) not be adaptable to general usage as ordinary clothing; and 3) not worn for general usage. Generally, clothing with a readily distinguishable logo or employer's name is not considered suitable for general 29 TOWN OF LEESBURG PERSONNEL PROCEDURES MANUAL wear. (Note: if the clothing qualifies as tax free, the cleaning is also tax free when paid by the entity.) However, any employee receiving a uniform allowance and reimbursement to purchase clothing that may be worn for general usage is included in taxable wages and subject to federal income tax withholding and FICA withholding. C. Safety Shoes The safety shoe reimbursement to employees is considered a taxable benefit as the reimbursement does not meet the following criteria to be non - taxable: 1) be specifically required as a condition of employment; 2) not be adaptable to general usage as ordinary clothing; and 3) not worn for general usage. D. Town Vehicles For employees who receive a vehicle allowance as a contingency for hiring, this allowance is a taxable benefit and will be included in taxable wages and subject to federal income tax withholding and FICA withholding. For all employees assigned a take -home vehicle (except for those exempted by IRS regulation) an allowance, determined by the Town Manager, shall be deducted from their paychecks each pay period to reimburse the Town for their fuel expenses to commute to and from the work place. The allowance shall be equitably enforced by common standards. The Director of Finance will conduct annual reassessments of fuel charges on July 1 of each year. An adjustment shall also be made, at any time, if an employee changes his/her location of residence. Each employee who has a take home vehicle is responsible for notifying the Director of Finance and Director of Human Resources when his/her residence changes. IRS Treatment of Take -home Vehicles: IRS regulations state that any use of a take -home vehicle including the daily commute is considered a taxable fringe benefit. Each day of vehicle use to and from work shall constitute a benefit, determined by the IRS, for taxation purposes; including temporary take home vehicle use. The Town's police and some utility vehicles (as defined by the IRS) are exempt from these regulations. The Director of Finance shall be responsible for providing a process whereby the taxable benefit can be applied only on days where the car is used for commuting purposes. 30 TOWN OFLEESBURG PERSONNEL PROCEDURES MANUAL Section 6: Holidays, Work Schedules, and Leave Policies 6.1 Policy A. For all leave, with the exception of official holiday, sick, administrative or unscheduled leave, an employee is required to submit a signed Personnel Action Form indicating the type of leave, duration and dates of departure and return. The leave form must be approved prior to the taking of leave. In the case of sick leave or unscheduled leave, the leave form shall be completed and submitted for approval immediately upon the employee's return to work. B. All employees who are absent from duty without approval shall receive no pay for the duration of the absence and shall be subject to disciplinary action which may include termination. C. It is recognized that there may be extenuating circumstances for unauthorized absence and due consideration shall be considered on a case by case basis by the employee's supervisor. D. Leave will be earned by regular full time employees beginning from the date of appointment to the regular full time position. Full time service credit will be given for part time regular service on a pro -rated basis. E. Leave used shall not exceed the total amount accrued by an employee at the time of absence. No leave shall be advanced to any employee. Leave without pay may be granted by the Town Manager for leave extending beyond the amount accrued. Employees may use annual leave or compensatory leave for sick leave when sick leave credits are exhausted. F. All leave credits held by a regular full time or part time employee at the time of promotion or transfer from one department to another shall be transferred to the new department. 6.2 Application The terms of this section shall only apply to all regular full time and regular part time employees. Flexible employees may have additional procedures that must be followed as directed by their department director. 6.3 Department Work Schedules A. Scheduling 1. Department directors or their appointed designee shall establish work schedules for employees in accordance with the current Fair Labor Standards Act. 31 TOWN OF LEESBURG PERSONNEL PROCEDURES MAN UAL 2. All employees are expected to report to work on time and are to be absent only in the event of illness, pre - approved leave, or an emergency situation. 3. Flexible work schedules may be utilized by departments in order to meet operational demands and to the extent possible, the needs of the employees. Flexible work schedules may include beginning early and working late, provided the department director assures that adequate staffing is maintained during the regular operating hours. Department directors or designees will determine and approve flexible work schedules for their employees. B. On -Call Status 1. Department directors, or their designees, are authorized to schedule work where an employee may be required to be "on- call." 2. An employee should only be required to be on -call, if it is essential for such employee to be immediately available to return to duty outside of his/her regular duty hours or on a holiday. 3. For the administration of on -call pay, see Section 5 Compensation. - C. Re -Call Status 1. Department directors, or their designees, are authorized to schedule work where employees may be required to be on "re -call status." 2. Re -call status is when employees are placed on the Town's Emergency Call List. These employees may be called upon during non - operational hours when an emergency or other situation that needs immediate attention arises. Usually, the first person on the list is contacted first. If they are not available, the next person on the list would be contacted, until someone is found that is available to respond. 3. These employees will be paid overtime when these situations arise. For additional pay related details, please refer to Section 5 Employee Compensation. D. Light /Alternative Duty Policies 1. It shall be the policy of the Town to provide, when possible, light/alternative duty assignments to employees recovering from an injury or illness when restrictions have been set by the treating physician. This policy is intended to maximize employee productivity time as well as provide a therapeutic work assignment consistent with the employee's physical or mental capabilities during the recuperation period and prior to returning to full activity. 32 TOWN OF LEESBURG PERSONNEL PROCEDURES MANUAL 2. This program will include employees who are recovering from ajob - related - injury or illness for which worker's compensation benefits are being provided. It may also include employees who are recovering from non- work- related injury or illness, at the discretion of the employee's department director or their designee. Written restrictions must be provided from the treating physician to the employee's department director or their designee prior to assignment to light/alternative duties. 3. The employee's department director or their designee shall make the initial determination of eligibility for participation. In cases of doubt or dispute, the Town Manager shal l make the final determination. 4. Light/altemative assignments shall be in the employee's regular department. If no such assignment is available, the employee may be temporarily assigned to another department. Wages shall be at the rate of the pay the employee receives in their regular position. 5. The Town is under no obligation to provide a light/alternative duty assignment. Light/altemative duty assignments will be given at the discretion of the Human Resources Director, the employee's department director, and the department director where the work will be done or their designees. In cases of doubt or dispute, the Town Manager shall make the final determination. Any action concerning light/altemative duty -- assignments shall not be subject to the grievance procedure. 6. Every attempt will be made to accommodate the employee's schedule to ensure that the employee is able to attend medical appointments and maintain consistency in their personal lives. 7. Light/altemative duty assignments will initially be available for a period of up to 120 days. If at the conclusion of 120 days it is determined by the employee's treating physician that the employee is unable to return to his/her regular position without limitations, the department director shall determine whether a reasonable accommodation may be made which would allow the employee to perform the essential functions of his/her job, continue light duty, or if a job reassignment is possible without undue hardship to the Town. 8. Once off light/alternative duty status, an employee must be back to work at least 120 calendar days before going on light duty status again. 9. Employees offered light/altemative duty assignments who do not accept such an assignment shall receive no salary or disability payments unless the Town or Workers' Compensation Appeals Board makes a determination to the contrary. 33 TOWN OF LEESBURG PERSONNEL PROCEDURES MANUAL 10. The employee may continue to work in the lightlaltemative duty assignment during a worker's compensation appeals process; or may elect to remain off work in a non -pay status by obtaining an approved leave of absence without pay pursuant to the personnel rules of the Town until medically cleared to return to thew regular position or a decision is rendered by the workers compensation board. E. Telecommuting 1. The Town will support telecommuting when appropriate with the prior approval of the department director, Information Technology Director and the Town Manager. 6.4 Holiday Leave A. Holiday Observance: The Town provides all employees with a minimum of 12.5 paid days off from work for each calendar year for holiday observance. The actual dates of holidays are published by the Human Resources Department each year and distributed to all departments for posting. B. Holiday Dates: _ The following will be observed as paid holidays for all Town employees not specifically exempt from this section: 1. First day of January - New Year's Day 2. Third Monday in January - Martin Luther King, Jr's Birthday 3. Third Monday in February - President's Day 4. Last Monday in May - Memorial Day 5. Fourth Day of July - Independence Day 6. First Monday in September - Labor Day 7. Second Monday in October - Columbus Day 8. Eleventh Day in November - Veteran's Day 9. Fourth Thursday in November - Thanksgiving Day 10. Fourth Friday in November - Day after Thanksgiving 11. Twenty -forth day of December — Christmas Eve half -day off 12. Twenty -fifth day of December - Christmas Day 13. Twenty -sixth day of December - Day after Christmas 14. Last Day of December - New Year's Eve - Close 3 hours early *To be observed when New Year's Eve falls on a weekday. C. Pay for Employees Required to Work on Holidays (Section 5 Employee Compensation) 34 TOWN OF LEESBURG PERSONNEL PROCEDURES MANUAL D. Holidays for Part -Time Employees All eligible regular part-time employees scheduled to work an average of 20 hours or more per week on a continuous basis shall receive half of the holiday pay for each holiday that regular full time employees receive. 6.5Annual Leave A. Annual Leave Accrual All regular full -time employees in the service of the Town shall be credited with annual leave after it is earned at the following amounts (with the exception of department directors): YEARS OF SERVICE: less than two years 2 years 3 years 4 years 5 through 9 years 10 through 14 years 15 through 19 years 20 years plus DAYS PER YEAR: 12 days 13 days 14 days 15 days 18 days 21 days 24 days 26 days Regular part-time employees who work an average of 20 hours or more per week shall be eligible to accrue annual leave benefits at half the rate of regular full time employees. Employees must use annual leave in amounts proportionate to their normal work hours. Employees working a regular 40 -hour week (80 -hour payroll period) shall use annual leave based on an 8 -hour day. Employees working a 37.50 -hour week (75 -hour payroll period) shall use annual leave based on a 7.50 hour day. Employees that work a 12 hour shift shall use annual leave based on a 12 hour day. Part -time employees working a 20 -hour week (40- hour payroll period) or more shall use annual leave based on a 4 -hour day. B. New employees with the exception of department directors shall begin accruing annual leave during the first full two -week payroll period worked. Department directors will be granted 15 days of annual leave on their hire date and each subsequent anniversary date until the fourth anniversary at which point they begin accruing annual leave at the same rate as all other regular full -time employees. C. All annual leave requests will require prior approval from the applicable department director. D. The Town Manager shall require that all employees use a minimum of five days of annual leave of the total accrued during each year. Employees are 35 TOWN OF LEESBURG PERSONNEL PROCEDURES MANUAL able to maintain annual leave to a maximum of two times the annual accrual rate. E. Employees may not accrue annual leave beyond the established limits. However, the employee may be allowed to accrue annual leave beyond the established limits when authorized by the Town Manager in cases where job constraints do not allow the employee to use annual leave. F. Upon voluntary separation, an employee shall be paid for any unused accrued annual leave. 6.6 Sick Leave A. All regular employees in the service of the Town shall be credited with sick leave after it is earned at the following rates: Regular hours worked per Amount accrued per Days accrued 2 - week pavrol I period 2 -week pavroll period Annually 80 3.70 12 75 3.46 12 40 1.85 6 Sick leave is earned regardless of the years of service. Regular part-time employees who work an average of 20 hours or more per week shall accrue sick leave benefits at half the rate of regular full time employees. Employees most use sick leave in amounts proportionate to their normal work hours. Employees working a regular 40 -work week (80 -hour pay period) shall use sick leave based on an 8 -hour day. Employees working a 37.50 -hour week (75 -hour pay period) shall use sick leave based on a 7.50 hour day. Employees that work a 12 hour shift shall use sick leave based on a 12 hour day. Employees working a 20 -hour week (40 -hour pay period) shall use sick leave based on a 4 -hour day. B. Employee use of sick leave shall be limited to the following circumstances: 1. Personal illness or injury. 2. Visits to physicians, dentists, optometrists, and other approved medical professionals for personal health care. 3. Family illness or injury. 4. Quarantine. 36 TOWN OF LEESBURG PERSONNEL PROCEDURES MANUAL C. To receive paid sick leave, an employee must notify his /her department director prior to his/her starting time unless some other arrangement has been approved by the department director. A physician's statement or examination by a physician designated by the Town may be required by the department director when extensive sick leave occurs. D. Sick leave may be used for illness, injury or death of an immediate family member. Immediate family member, for the purposes of sick leave, includes spouse, parents, grandparents, child, grandchild, stepchild, brother, sister, mother -in -law, father -in -law, or relative living in the same household. The amount of sick leave used for a family member shall be limited to five (5) days, per incident in a calendar year. If an illness /injury is severe or catastrophic, additional use of sick leave may be allowed with the approval of the Town Manager. E. Employees who retire from the Town services shall be paid for 25- percent of their unused sick leave accrued during Town employment. F. Employees who have lost time because of illness or injury and have exhausted sick leave may have such time deducted from annual leave. G. If an employee becomes seriously ill or injured, and will be out of work for an extended period of time, the Town may approve sick leave sharing for the employee if he /she does not have sufficient leave. Employees may have 40 hours or less of their combined sick and annual leave. The determination of a qualifying event will be done jointly by the Town Manager and the Human Resources Director. Requests for sick leave sharing will be forwarded to the Human Resources Department by the employee's department director or designee. Sick Leave Sharing is not intended to be used for Maternity Leave. Sick leave sharing is not intended to be used instead of Long Term Disability after the first 30 days of the illness. Employees must apply for Long Term Disability after the first 30 days or return to work with a doctors release. Employees may voluntarily participate in sick leave sharing, where they are able to give from their sick leave balance to employees who exhaust their sick leave due to illness or injury. Employees should consider, when participating in sick leave sharing, the amount of sick leave balance needed for their own use. Employees must maintain a minimum balance of 100 sick leave hours to be eligible to donate sick leave. 37 TOWN OF LEESBURG PERSONNEL PROCEDURES MANUAL Employees receiving donations will be issued the necessary sick leave to maintain their salary at the end of a payroll period and will not receive sick leave in a lump sum of donated hours. Employees, who are separating from Town employment through resignation, dismissal, retirement, etc., are not eligible to participate in donating sick leave_ H. Sick leave sharing is not intended to be used to care for ill or injured family members. In rare cases such as this, the Town Manager may approve annual leave sharing on a case by case basis. 6.7 Compensatory Time Compensatory time is offered by the Town to employees whose job classifications fall into grades 5 through 14. These employees can accumulate no more than 80 hours of compensatory time and must adhere to the following rules: A. The employee must obtain prior approval from his/her supervisor to work overtime. B. Compensatory time, for employees on a 37.5 hour schedule, shall earn one hour for each overime hour worked up to 40 hours. C. All compensatory time must be used within the same pay period. D. Hours worked above 40 hours in a scheduled workweek will be automatically converted to overtime and will not be accrued as compensatory time. 1. Overtime Rules (Employees- Grades 5 -12): i. The employee must obtain prior approval from his/her supervisor to work overtime. ii. All hours above 40 hours shall be compensated at one and one -half times regular pay. iii. Time spent on authorized paid leave shall be computed as time worked. 6.8 Family and Medical Leave Act (FMLA) The Federal Family and Medical Leave Act (FMLA) of 1993 requires that all eligible employees are provided up to 12 weeks of protected FMLA leave annually for certain family and medical reasons. The object of this policy is to explain to employees and supervisors when Fh4LA leave may be taken and how FMLA leave is calculated and accounted for, giving consideration to the leave benefits employees already receive. An employee's leave may qualify for FMLA leave, and may be designated by the Town as FMLA leave, even when an employee does not specifically request FMLA leave. 38 TOWN OF LEESBURG PERSONNEL PROCEDURES MANUAL A. Eligibility To be eligible for leave, employees must have been employed for at least 12 months with the Town, but the 12 months do not need to be consecutive. Employees must also have worked 1,250 hours for the Town during the 12 months prior to the beginning of leave. In determining the number of hours worked, annual, sick leave or unpaid leave would not be included. B. Purposes for using FMLA Leave If the employee meets the eligibility requirements, he /she is qualified to receive FMLA leave for the following three purposes: 1. To take care of his/her child after birth, or placement for adoption or foster care; 2. To care for the spouse, son, daughter, or parent of the employee with a serious health condition; or 3. For the employee's own serious health condition. C. Defining a Serious Health Condition A serious health condition is defined by the Department of Labor to mean an illness, injury, impairment, or physical or mental condition that requires inpatient care in a hospital, hospice or residential medical care facility or continuing treatment by a health care provider. The regulation specifically excludes routine physicals, eye examinations or the evaluation of an illness. D. Amount of Leave to be Taken An eligible employee is entitled a maximum of 12 weeks of leave during any 12 month period. FMLA leave may be taken all at once, intermittently or on a reduced leave schedule. Intermittent leave includes leave taken in hourly, daily and weekly increments, or spread over several months due to a single qualifying reason. Intermittent leave will be granted if medically necessary. The Town and employee must agree on the use of intermittent leave when taking leave for the birth, or placement for adoption or foster care. A reduced leave schedule is a leave schedule that reduces an employee's usual number of working hours per day or week. FMLA leave must be taken within a year of the birth and/or placement. In cases where both spouses work for the Town, leave for the birth, adoption or placement of a child is limited to 12 weeks of combined FMLA leave. Once an employee has exhausted FMLA leave and cannot return to work, the Town may terminate employment even if the employee has remaining accrued leave balance. 39 TOWN OF LEESBURG PERSONNEL PROCEDURES MANUAL E. Calculation of FMLA Leave The method used to determine the employee's eligibility to FMLA leave will be the rolling year method. For example, when an employee starts his/her leave March 1, he /she will not be eligible for an additional 12 weeks until the following March 1. In determining the amount of leave taken, a holiday occurring within a week has no effect; the week is still counted as a week of FMLA leave. F. FMLA Leave with or without pay The law provides that an employee may elect, or an employer may require the employee to substitute accrued annual leave for unpaid leave. Eligible Town employees will be required to use paid leave prior to going on unpaid leave. 1. For the employee's own serious health condition: An employee's accumulated sick leave is counted toward the 12 weeks he /she is entitled to under FMLA for his/her own serious health condition. The employee will also be required to use his/her accrued annual leave and any accrued compensatory leave before taking unpaid FMLA leave. The employee may also be eligible for long term disability payments if the condition of the leave meets the qualifications of the plan. 2. For the care of an immediate family member's serious health condition: __. Eligible employees will be required to exhaust accrued annual leave and any accrued compensatory leave. The employee may also use a limited amount of sick leave. 3. For birth or placement of a new child: Eligible employees will be required to use accrued annual leave and accrued compensatory leave for the birth or placement of a new child. The employee may also make use of accrued sick leave. This will apply in the case of maternity leave, in which case the employee will be required to exhaust sick leave first. Please refer to Maternity Leave policy 6.9 in this Section. G. Benefits while on FMLA Leave Employees who take FMLA leave are entitled to be restored at the conclusion of their leave to the same job or an equivalent job. Taking FMLA leave cannot result in the loss of any employment benefit accrued before the leave began. The Town will maintain healthcare coverage for employees who take FMLA leave based on the same conditions that would have been provided had the employee not taken leave. That is, group policies remain in effect, with both employee and employer paying their respective share of any premiums. The employee's share of the health insurance premiums will be deducted from his/her payroll check while on paid leave. Premium payments that are due 40 TowN OF LEESBURG PERSONNEL PROCEDURES MANUAL when the employee is on unpaid leave will be collected on a pre -tax basis upon the return of the employee from FMLA leave. This will be accomplished by making multiple health care premium deductions per pay period (not to exceed 4). If an employee fails to return to work in his /her original or equivalent full time position after the employee's FMLA leave entitlement has expired (unless for medical disability), the employee must reimburse the Town for all health benefit premiums paid by the Town (i_e, the employee's share) during the period of unpaid FMLA leave. Evaluation dates and leave accrual dates for employees on FMLA leave will not change during their absence. Life insurance and long -term disability benefits will be maintained by the Town while the employee is on FMLA leave without pay. Contributions toward VRS are discontinued when an employee is on FMLA leave without pay. 1. Worker's Compensation: An employee who is on worker's compensation for more than three days shall be informed in writing by the Human Resources Department or designee that his /her worker's compensation absence may be counted towards the employee's FMLA leave entitlement. An employee who is receiving worker's compensation benefits while on FMLA leave may not be forced to return to work in a light duty assignment prior to the expiration of the FMLA leave entitlement. H. Employee's Responsibility Employees are required to give his/her employer at least 30 days notice that leave is required if the need to leave is foreseeable; where the leave is not foreseeable 30 days in advance, the employee must provide notice as soon as possible; and, in an emergency situation, the employee must provide notice no later than two business days after the absence begins. Employee requesting FMLA leave will be required to complete a Request for or Designation of FMLA Leave Form provided by the Human Resources Department. I. Procedures for Employees Requesting FMLA Leave When an employee requests FMLA leave, the Human Resources Department shall provide the employee with the FMLA Leave Packet, which includes the FMLA Fact Sheet, the Certification of Health Care Provider, the Request for or Designation of FMLA form, and the Definitions for "Serious Health Conditions" and gather the following information: 1. Determine the employee's eligibility. Did the employee work for the Town at least 12 months (not necessarily consecutive) as of the date 41 TOWN OF LEESBURG PERSONNEL PROCEDURES MANUAL leave will begin? Did the employee work at least 1,250 hours during the 12 months immediately preceding the beginning of leave? 2. Determine the estimated date for the leave. Has the employee given at least 30 calendar days notice? If not, was 30 days notice practical? If so, the Human Resources Department may delay the starting date to 30 calendar days from the request. The decision to delay the beginning date must be made in writing and be made part of the employee's personnel file. 3. Determine the type of leave requested. Does the employee want to take intermittent leave? Remember that granting intermittent leave for the birth, adoption, or foster cue placement of a child should be an agreement between both the employer and the employee. Intermittent leave for a serious health condition must be granted by the Town. 4. Determine the anticipated duration of leave. Remember, a total of 12 workweeks within the fixed 12 -month "leave year" is the maximum that is permitted. Requests for leave beyond the stated maximum would be subject to approval under other applicable leave policies. S. Check the employee's leave balance. How much sick, annual, and compensatory leave does the employee have? For the employee's own serious health condition, the employee must exhaust all sick leave before going on annual leave, compensatory leave or leave without pay. 6. Is the employee's spouse also an employee of the Town? Remember that for new children a maximum 12 work weeks combined is allowed between both the employees. The employee must arrange for a health care provider to complete and return the Certification of Health Care Provider form to the Human Resources Department. When possible, the employee will provide the medical certification before leave begins. When this is not possible, the employee will provide certification within 15 calendar days of the request, unless it is not practicable under the particular circumstances to do so despite the employee's diligent, good faith efforts. Health Care Provider Certification forms must be kept in a separate confidential file and be treated as confidential medical records. The Human Resources Department or designee must forward a completed copy of the Request for (or) Designation of FMLA Leave Form to the employee approving or denying the leave request. If the request is denied, the Human Resources Department must notify the employee in writing, outlining the reasons for denial. 42 TOWN OF LEESBURG PERSONNEL PROCEDURES MANUAL When an employee who has been out on FMLA leave for his /her own serious health condition is ready to return to work, the employee may be required to present a statement from his/her health care provider certifying that the employee is medically able to return to work. Whenever a request for FMLA leave is denied, the denial and the reasons therefore must be made in writing and a copy sent to the employee and placed in the employee's confidential personnel file. 6.9 Maternity Leave Maternity Leave is leave (with or without pay) granted for pregnancy, childbirth or related medical conditions associated with birth. Maternity leave shall be treated as a temporary disability and accrued sick leave shall be used by the employee. If the employee's sick leave balance becomes exhausted, the employee must use annual and compensatory leave if additional time off is necessary. Additionally, maternity leave without pay may be granted to an employee up to a period of 6 months. At the end of that period, the incumbent shall be entitled to return to the same class and pay grade which she vacated. Health Insurance Continuation: While on Maternity Leave, the Town will continue to provide health insurance benefits to the employee eligible under FMLA. At the conclusion of the FMLA period, the employee will be able to continue under the Town's group health insurance, however, the employee will be responsible for paying 100% of the premiums. 6.10 Bereavement Leave A. All eligible employees shall be granted up to five consecutive days leave with pay for death occurring in the employee's immediate family. With the approval of the Town Manager, sick leave may also be used if additional time is needed. Immediate family, for purposes of bereavement leave, includes spouse, child, parents, brother, and sister. For all other family members, three consecutive days leave with pay will be granted. For the purposes of this leave the other family members consist of grandparents, grandchildren, mother -in -law, father -in -law or relative living in the same household. D. Under special circumstances, m determined by the Town Manager, one or more days off with pay for death occurring to other members of the employee's family not listed above, may be approved. C. Bereavement leave may be granted to attend the funeral of a former employee with the Town Manager's approval. D. Employees requesting bereavement leave may be required to provide documentary evidence of the relative's death to qualify for paid leave. 43 TOWN of LEESBURO PERSONNEL PROCEDURES MANUAL 6.11 Military Leave A. Military Leave with Pay An employee who is a member of an officially recognized reserve or National Guard unit shall be entitled to 15 work days, per fiscal year, of military leave for training purposes or active duty and shall be paid regular pay. Fifteen days per fiscal year is normally meant to be consecutive, but may be fragmented or nonconsecutive if supported by military orders. There will be no charge against any other leave. The employee must be on paid status to be paid military leave. When performing reserve drills or training that is in excess of fifteen workdays, the employee will be considered to be on military leave without pay. Such employees shall not be charged with annual, sick or compensatory leave when absent for attending such reserve drills or training, unless the employee so elects. B. Advance Notice An employee who is leaving to perform military service must provide advance written notice to his/her immediate supervisor (including the best approximation of the expected dates of the leave). If military orders are not available in advance of the military leave, the employee shall provide his/her immediate supervisor with oral notice as soon as the date of the military leave is known. A copy of the orders or other documentation shall be provided to the immediate supervisor as soon as possible, as the orders or documentation become available. If orders are not available, a letter from the commanding officer or other authorized representative will be sufficient. C. Military Leave Pay for Reservist Called to Active Duty An employee who is called to active duty may have his/her military salary supplemented for up to one year provided he/she submits military salary information to the Human Resources Department before the commencement of the leave. Additional pay supplement may be approved by the Town Manager. Sick leave and annual leave will continue to accrue while the employee is on active duty. D. Voluntary Enlistment in the Uniformed Services of the United States Employees that plan to serve for up to five years in the uniformed services shall be placed on a military leave of absence status. Employees may use their annual leave, and/or compensatory leave before being placed on military leave. These employees will not 44 TOWN OF LEESBURG PERSONNEL PROCEDURES MANUAL accrue annual, or sick leave while on voluntary military leave. Reemployment will be afforded if required conditions are met. E. Basic Provisions and Requirements for Re- employment The Town shall reemploy military service members to the same or an equivalent position if they meet the following criteria consistent with Federal law: 1. The employee must have given notice to his/her department that he/she was leaving the job for service in the uniformed services, unless giving notice was precluded by military necessity or otherwise impossible or unreasonable; 2. The period of service must not have exceeded five years; 3. The person must not have been released from service under dishonorable or other punitive conditions; and 4. The person must have reported back to the job in a timely manner or have submitted a timely request for reemployment. 'Ihe restoration timelines are based on the duration of military service. The time limits for returning to work are as follows: a) Less than 31 days ofservice: The employee must request reemployment by the beginning of the first regularly scheduled work period after the end of the last calendar day of duty, plus time required to return home safely and an eight- hour rest period. If this is impossible or unreasonable, then as soon as possible. b) 31 to 180 days of service: The employee must request reemployment no later than 14 days after completion of military service. If this is impossible or unreasonable through no fault of the employee, then as soon as possible. c) 181 days or more of service: The employee must request reemployment no later than 90 days after the completion of military service. d) Notice by disabled persons: Returning employees who me hospitalized for or convalescing from injuries incurred in or aggravated by military service may apply for reemployment within two (2) years following the recovery from such injuries. Generally, employees selected to fill vacancies created by persons on military leave shall be employed on a provisional basis. 45 TOWN OF LEESBURG PERSONNEL PROCEDURES MANUAL Department directors may waive this provision if they believe there will be a comparable vacancy available upon the departing employee's return from military service. Upon returning to the Town, the employee may return to the same or comparable position. F. Health Insurance When Military Leave is less than 31 days, the employee that is participating in the Town's health insurance program prior to the beginning of leave, will be provided health insurance under the same conditions that existed prior to the leave. When Military Leave lasts more than 31 days, the Town will continue to provide health insurance coverage for the employee and his or her family under the same conditions that existed prior to the leave, for up to one year. Upon the conclusion of the first year of military service, the employee will be entitled to continue health insurance coverage for an additional year. At this time, the employee may be required to pay not more than 102 percent of the full premium. The employee may choose to decline health insurance coverage while on military leave. Upon return from Military Leave, the employee's health insurance coverage will be reinstated without any waiting period or exclusion for preexisting conditions. However, this rule will not apply to the coverage of any illness or injury determined by the Secretary of Veterans Affairs to have been incurred in, or aggravated during the employee's performance on military duty. G. Retirement Plan Each period of time served by a person in the uniformed services on Military Leave shall, upon reemployment, not be treated as a break in service with the Town. The Town will continue to pay retirement contributions during Military Leave during the first year. The Town Manager may approve payment for additional time. 6.12 Jury/Court Leave Jury Leave - Employees called upon for jury service shall be entitled to pay received as ajuror and their regular salary. Such leave shall not be deducted from any other leave earned by the employee. If after reporting for jury duty it is determined that the individual's service is not required and the employee is dismissed for the day, and if time permits, the employee shall be required to return to his/her regular job. Employees shall notify and present a copy of the official notice to the applicable department director when they are selected for jury service prior to using jury leave. 46 TOWN OF LEESBURG PERSONNEL PROCEDURES MANUAL Court Leave - An employee who is subpoenaed to appear in court in a matter unrelated to his or her official capacity may be allowed to do so without loss of compensation. A copy of the subpoena shall be presented to the department director. If employee is subpoenaed to appear in court on a matter related to his/her official capacity with the Town, a copy of the subpoena must be provided to the Town Attorney. 6.13 Public Safety Leave Employees who are listed by the Loudoun County Department of Fire and Rescue Services as active members of the Leesburg Volunteer Fire Department or Rescue Squad may respond to calls within the Town's corporate limits during normal working hours without loss of pay and without charge of any leave accrued. Regular volunteer activities, events or training me not included. A. Eligible employees are responsible for: 1. Making their supervisors aware of their commitment and volunteer status. 2. Providing proof of hours and calls which they have responded to if requested by supervisor. 3. Assisting with an emergency situation without undue disruption to the operational requirements of the department. The employee will return to normal work duties as soon as practicable following the completion of functions associated with the emergency situation. B. Ineligible Employees. 1. Police Officers and civilian Police Department employees who are deemed essential by the Chief of Police are not eligible for Public Safety Leave, 2. A department director can deem essential employees ineligible for Public Safety Leave, 6.14 Professional Leave At the department director's discretion, employees may attend local, regional and or state meetings, serve on boards, committees, task forces, etc, in an official capacity during normal working hours and shall not be required to use their annual or compensatory leave. Employees shall use annual or compensatory leave for attendance at functions which are determined to not be official. 6.15 Administrative Leave Leave of absence with or without pay for the purposes of (1) an employee to be off work as recommended by the department director and approved by the Town Manager; or (2) 47 TOWN OF LEESBURG PERSONNEL PROCEDURES MANUAL investigating disciplinary charges against an employee. In cases where compensation is not approved, annual, sick or compensatory leave may not be used. 6.16 Leave Without Pay No advance leave shall be given when leave has not yet accrued. However, the Town Manager may authorize leave without pay. While in a leave without pay status, employees may not accrue sick or annual leave, continue health insurance coverage or any other benefit without appropriate payment to the Town to continue such benefits. 6.17 Education Leave The Town Manager may grant an employee leave without pay for a period not to exceed one year for education continuance, when it is in the best interest of the Town. Conditions for the use of this leave will be determined by the Town Manager on a case by case basis. The employee on education leave may be entitled to continue to participate in the Town's group health insurance plan. However, the employee will be responsible for the payment of the total cost. 6.18 Inclement Weather !Liberal Leave and Emergency Leave A. Policy Emergency Leave and Liberal Leave are granted by the Town Manager. Such leaves are most frequently authorized when severe weather makes it hazardous to get to work or requires an early release from work, or when equipment breaks down or facility closings make it impossible to work. It may be limited to specific shifts, time periods, or groups of employees. The policy as described below applies on week -ends as well as during the regular Monday through Friday work week. This policy applies to regular full -time employees and regular part-time employees. 1. EMERGENCY SERVICE PERSONNEL a) Definition: Those employees who, due to the nature of their specific job duties or the nature of the emergency which has occurred, must report to work to ensure that public health and safety needs of critical operational requirements are met. b) Procedure: Department directors are responsible for clearly designating those employees considered emergency service personnel. A list of designated emergency service personnel should be updated periodically. Employees should be notified in advance in writing that they are so designated. The requirement 48 TOWN OF LEESBURG PERSONNEL PROCEDURES MANUAL that these employees report to work during periods of emergency leave and/or liberal leave must be stated. Department directors should consider the employee's distance from the work site and likelihood of availability during weather emergencies when designating emergency service personnel. 2. LIBERAL LEAVE a) Liberal Leave is granted by the Town Manager. It authorizes all employees, except those designated as emergency service personnel, to use their own leave to cover a period of missed work without obtaining prior approval from their supervisor. Employees taking leave shall, however, notify their supervisor in accordance with departmental policy. Employees may use annual leave, compensatory leave, or leave without pay during the time liberal leave is in effect, b) The Town Manager determines the period of Liberal Leave. Unless otherwise notified, if declared prior to beginning of business, Liberal Leave extends from 6:00 A.M, on the day declared until 12:01 A.M. the following day. If declared later in the day, it is in effect until 12:01 A.M. the following day. c) Effect on Emergency Service Personnel: During Liberal Leave, emergency service personnel are required to report for work or to secure approval from their supervisors before not reporting to work. d) Time and Attendance Reporting: i. The payroll report is coded for annual, compensatory, or leave without pay as appropriate. ii. Sick leave may never be used during a period of liberal leave unless the employee is actually sick or meets the conditions described in Section 6.6, Sick Leave of this manual. 3. EMERGENCY LEAVE a) Definition: Emergency leave is granted by the Town Manager. It is paid leave granted to all employees. This time is not charged to an employee's annual or compensatory leave balance. h) Notice of Emergency Leave: Departments will be notified by the Town Manager's office when emergency leave is declared during normal working hours. At other times, including weekends, announcements may be made by television and radio stations. 49 TOWN OR LEESBURG PERSONNEL PROCEDURES MANUAL The Town Manager determines the period of emergency leave. Unless otherwise notified, if declared prior to beginning of business, administrative emergency leave extends from 6:00 A.M. on the day declared until 12:01 A.M. the following day. c) Effect on Emergency Service Personnel: During Emergency Leave, emergency service personnel are required to report to work or to secure approval from their supervisors before not reporting to work. If an employee so designated cannot report to work and the supervisor has been appropriately notified, emergency leave shall be granted upon department approval. d) Time and Attendance Reporting: i. Employees who are not designated as emergency service personnel are not required to report to work during periods of emergency leave. ii. Employees already on scheduled leave (including leave without pay) are eligible for emergency leave if declared during the period of scheduled leave. iii. If the Town opens offices late, employees who do not report to work are not eligible for the emergency leave during the hours the offices are open. Employees who do report to work late may combine annual or compensatory leave and emergency leave to cover hours missed. iv. Employees who are required to work during a period for which emergency leave has been granted are entitled to compensation in addition to emergency leave in accordance with the Compensation Section 5 of this manual v. Employees who cannot report to work because their work site is closed are eligible for emergency leave for all regularly scheduled hours. 6.19 Executive Discretionary Leave The Executive Discretionary leave policy affects all employees at grade 15 -18 and other positions, as designated by the Town Manager. This includes the Assistant to the Town Manager positions. 50 TOWN OF LEESBURG PERSONNEL PROCEDURES MANUAL Section 7: Employee Benefits 7.1 Benefit Eligibility A. All employees currently participating in the Town's Life, Health, Disability Income /Group Insurance Program and the Town retirement program shall continue to do so following the enactment of these rules. All eligible employees shall participate in the Virginia Retirement System pursuant to Title 51 of the Code of Virginia. B. This Section shall not apply to the following positions and categories of positions: • Flexible employees. 7.2 Health Insurance A. All regular employees of the Town, unless provided otherwise by these rules, are eligible to participate in the group health insurance programs as approved by the Town Council. Town employees shall pay a portion, as determined by the Town Manager, of their own health insurance premiums, as well as a portion for their spouse, family or other dependent coverage when the employee requests such coverage. B. Employees retiring under the state retirement system with a minimum of 10 years of Town service shall be eligible to participate in the Town's group health insurance until the employee becomes eligible for supplemental Medicare insurance, in compliance with all state and federal law (GAS13, etc.). 1. Employees who retire under the state retirement system with 20 years or more of Town service shall pay 10% of the individual health insurance premium or the supplemental Medicare insurance program as determined by the Town Manager. 2. Employees who retire under the state retirement system with at least 15 but less than 20 years of Town service shall be required to pay 50% of the monthly individual health insurance premium and supplemental Medicare insurance. 3. Employees who retire under the state retirement system with at least 10 years but less than 15 years of Town service shall be 51 TOWN OF LEESBURG PERSONNEL PROCEDURES MANUAL required to pay 75% of the monthly health insurance premiums and supplemental Medicare insurance. 4. Retired employees participating in the plan shall pay all additional premiums for spouse or other dependent coverage requested by the retiree. 5. A surviving spouse of a retired Town employee may continue to participate in the Town's health insurance program entirely at his /her own cost until the spouse remarries or is eligible to convert to Medicare coverage. When eligible for Medicare coverage, a surviving spouse that remains unmarried may participate in the Town's supplemental insurance program at his/her own cost. C. Health Insurance Continuation under COBRA On April 7, 1986, a new federal law was enacted entitled the "Consolidated Omnibus Budget Reconciliation Act (COBRA)" (Public Law 99 -272, Title X) requiring that most employers sponsoring a group health/dental plan offer employees and their families the opportunity for a temporary extension of coverage (called "continuation coverage ") at group rates in certain instances where coverage under a plan would otherwise end. An employee of the Town covered by the one of the Town's Group Health Insurance Plans, has a right to choose this continuation coverage if group health coverage is lost because of reduction in hours of employment or the termination of employment (for reasons other than gross misconduct on the employee's part). A spouse of an employee covered by one of the Town's Group Health Insurance Plans, has the right to choose continuation for themselves if group health coverage is lost for any of the following four reasons: 1. The death of spouse; 2. A termination of the spouse's employment (for reasons other than gross misconduct) or reduction in spouse's hours of employment; 3. Divorce or legal separation from your spouse; or 4. Spouse becomes eligible for Medicare. A dependent child of an employee covered by one of the Town's Group Health Insurance Plans, has the right to continuation coverage if group health coverage under the plan is lost for any of the following five reasons: 1. The death of a parent; 52 TOWN OF LEESBURG PERSONNEL PROCEDURES MANUAL 2. The termination of a parent's employment (for reasons other than gross misconduct) or a reduction in a parent's hours of employment; 3. Parent's divorce or legal separation; 4. A parent becomes eligible for Medicare; or 5. The dependent ceases to be a "dependent child ". Under the law, the employee or a family member has the responsibility to inform the Human Resources Department of a divorce, legal separation, or of a child losing eligible dependent status under the Plan within sixty (60) days of the date of the event, or the date in which coverage under the Plan would end because of the event, whichever is later. When the Human Resources Department is notified that one of these events has happened, the employee or qualifying family member will be informed in writing of the option to elect continuation of coverage. Under the law, there is a 60 day time frame from the date coverage would be lost because of one of the "qualifying events" described above to inform the Human Resources Department that coverage should be continued. The first insurance premium payment is due no later than 45 days after election to continue coverage. If coverage is not chosen, group health insurance coverage will end. If notification is not received within the 60-day period stated above, this will automatically waive your rights under COBRA. If the employee or family member elects continuation coverage, the Town is required to provide coverage that is identical to the coverage provided under the Plan to similarly situated employees or family members. The law requires that the employee be afforded the opportunity to maintain continuation coverage for 36 months unless the group health coverage was lost due to termination of employment or reduction in hours. If either of these events occurs, the required continuation period is 18 months. These 18 months may be extended for affected individuals to 36 months from termination of employment if other events (such as a death, divorce, legal separation, or Medicare entitlement) occur during that 18 -month period. In no event will continuation coverage last beyond 36 months from the date of the event that originally made a qualified beneficiary eligible to elect coverage. The I8 months may be extended to 29 months if a qualified beneficiary is determined by the Social Security Administration to be disabled (for Social Security disability purposes) at any time during the first 60 days of COBRA coverage. This 11 -month extension is available to all individuals who are qualified beneficiaries due to a termination or reduction in hours of employment. To benefit from this extension, a qualified beneficiary must notify the Human Resources Department of the eligibility determination within 60 days and before the end of the original 18 -month period. The affected individual must also 53 TOWN OF LEESBURc PERSONNEL PROCEDURES MANUAL notify the Human Resources Department within 30 days of any final determination that the individual is no longer disabled. A child who is bom to, or placed for adoption with the covered employee, during a period of COBRA coverage, will be eligible to become a qualified beneficiary. In accordance with the terms of the Town's Group Health Insurance Plan and the requirements of federal law, these qualified beneficiaries can be added to COBRA coverage upon proper notification to the Human Resources Department of the birth or adoption. The law also provides that COBRA continuation coverage may be terminated for any of the following five reasons: 1. The Town no longer provides group health insurance to any of its employees; 2. The premium for the continuation coverage is not paid on time; 3. Employee, spouse or dependent child becomes covered, after the date of your COBRA election, under another group health insurance plan that does not contain any exclusion or limitation with respect to any pre- existing conditions. 4. Employee becomes eligible for Medicare; 5. Coverage was extended for up to 29 months due to disability and there has been final determination that the individual is no longer disabled. The employee does not have to show that insurability to choose continuation coverage. Under the law, the Town may charge 102% of the insurance premium rate to anyone who elects continuation coverage (150% for beneficiaries who qualify due to disability). The Town is also permitted to add 2% to defray administrative expenses. At the end of the 18, 29 or 36 month, continuation coverage period, the employee must be allowed to enroll in an individual conversion health plan. The Health Insurance Portability and Accountability Act of 1996 (HIPAA) restricts the extent to which group health plans may impose pre - existing condition limitations. These rules are generally effective for plan years beginning after June 30, 1997. HIPAA coordinates COBRA's other coverage cut -off rule with these new limits as follows. If the employee becomes covered by another group health plan and that plan contains a pre - existing condition limitation that affects them, the COBRA coverage cannot be terminated. However, if the other plan's pre- existing condition rule does not apply by reason of HIPAA's restrictions on pre - existing condition clauses, the Town's Group Health Insurance Plan may terminate coverage. 54 TOWN OF LEESBURG PERSONNEL PROCEDURES MANUAL 7.3 Long Term Disability The Town provides all regular full -time employees with a Long Term Disability Insurance (LTD) at no cost to the employee, The LTD plan is an income replacement benefit which provides financial protection for the employee and his/her family by paying a portion of their income while he /she is disabled. Requirements of the plan include: A. Eligibility: All active, regular, full -time employees of the Town regularly scheduled to work at least 37.50 hours per week or 80 hours in a two -week period. B. Waiting Period: Coverage will start on the first day of the month following the employee's start date. Should the employment date be the first of the month, coverage will then begin on the date of employment. C. Elimination Period: Elimination period means the length of time you must be continuously disabled before LTD benefits become payable. Your elimination period is the first 30 days of each period of continuous disability and will begin on the date you become disabled. No LTD benefits are payable for the elimination period. Employees will not be entitled to long term disability payments until he /she has used up accrued sick leave, annual leave and compensatory time. You must be treated and seen regularly by a physician during the elimination period. D. Maximum Benefit: The LTD monthly benefit is 60% of your pre - disability earnings to a maximum monthly benefit of $5,000 reduced by income from other sources. E. Minimum LTD Benefit: The minimum LTD benefit payment is $50.00 F. Benefit Payments: Benefit payments begin after you have satisfied the elimination period (30 days) of continuous disability. The elimination period is the number of consecutive days you are disabled. Your maximum benefit period begins at the end of the elimination period. 55 TOWN OF LEESBURG PERSONNEL PROCEDURES MANUAL The maximum benefit period is as follows: Age at Which Disability Begins Age 61 or younger Age 62 Age 63 Age 64 Age 65 Age 66 Age 67 Age 68 Age 69 and older Maximum Period of Payment To age 65 3 years 6 months 3 years 2 years 6 months 2 years 1 year 9 months 1 year 6 months 1 year 3 months 1 year G. Offsets To Your LTD Benefits: While you are disabled, you may be eligible to receive benefits from other sources. If so, your LTD provider will offset your LTD benefit by the amount you are eligible to receive from other sources. These sources may include, but are not limited to: 1. Any sick pay or other salary continuation (other than vacation pay) from the Town; 2. One -half of the amount of your earnings from work while LTD benefits are payable, including earnings from the Town, any other employer, or self - employment; 3. Any amount you receive or are eligible to receive as a result of your disability under a Worker's Compensation Act or similar law; 4. Any amount you, your spouse or your children receive or are eligible to receive because of your disability retirement under the Federal Social Security Act or the Virginia Retirement System; 5. Any amount you receive or are eligible to receive because of your disability under any state unemployment compensation disability benefit law; 6. Any disability or retirement benefit paid to you under the Virginia Retirement System which are covered as a result of your employment with the Town; 7. Any amount you received by compromise, settlement of other method as a result of a claim for any of (1) through (6). H. Survivor Benefit: If you die while LTD benefits are payable to you, your LTD provider will pay a lump sum survivor benefit. The survivor's benefit will equal three times the amount of your maximum LTD benefit. The survivor's benefit will be paid only if you are survived by a spouse or unmarried child under age 25. 56 TOWN OF LEESBURG PERSONNEL PROCEDURES MANUAL I. Exclusions & Limitations: No benefit will be paid for a disability or for any period of disability: 1. Due to war or any act of war; 2. Due to an intentionally self - inflicted injury. 3. For a pre - existing condition unless you have been continuously insured under the group policy for at least 12 months and you have been actively at work for at least one full day after those 12 months of continuous insurance. 4. No LTD benefits are payable during the elimination period or after the end of the maximum benefit period. 5. No LTD benefits will be paid for any period of disability when you are not under the regular care of a physician. 6. Payment of LTD benefits is limited to 24 months for each period of disability caused or contributed to by a mental disorder. J. Applying for LTD Benefits: 1. Town employees must apply for disability payments after being disabled for 30 days. 2. The employee must contact the Human Resources Department to complete the required application. 7.4 Optional Benefit A. All regular full -time employees are eligible to participate in an optional benefit program, which is hereby established. Subject to annual appropriations, the amount available for each employee shall be $900. The plan will be administered by the Town Manager under the following policies: B. The plan will be administered on a fiscal year basis. C. Prior to the beginning of the fiscal year, each employee may select his/her optional benefits for the upcoming year. The optional benefit selected cannot be changed during the fiscal year unless the employee has had a change in family status such as marriage, divorce, death of spouse or child, 57 TOWN OF LEESBURG PERSONNEL PROCEDURES MANUAL birth or adoption of a child or a change in the employment of a spouse. D. Employees may select from both non- taxable and taxable benefits annually. No part of any unused optional benefit may be carried over to subsequent fiscal years. E. Benefits shall be paid twice per fiscal year on or before December 31 and on or before June 30 based on request for reimbursement to be received by the Department of Finance no later than December 15 and June 15 respectively. Employees electing to use the benefit for dependent or family group health/major medical premiums payment will have the pro rata amount of the premium applied to the biweekly payroll deduction for hospitalization /major medical insurance. Requests for reimbursement must include documentation supporting the costs to be reimbursed. This documentation will include paid receipts, canceled checks and /or other evidence to support the claim as approved by the Town Manager. The documentation must be for expenses incurred in the fiscal year in question (July 1 to June 30 of the following year). Employees leaving employment prior to these dates may receive reimbursement on a pro -rata basis. F. Employees are authorized to select any of the following benefits in any combination up to a maximum amount of $500. All benefits under the heading of "non- taxable" will not be subject to federal and state income taxes or social security withholding. Benefits under the heading "taxable" are subject to federal and state income taxes and social security withholding. 1. Non - Taxable Benefits a) Group Life Insurance: Additional amounts of group life insurance may be selected from insurance made available to all full -time employees. b) Spouse or Child Dependent Health Care Insurance: Coverage up to $500 of the total annual premium for family or child dependent hospitalization /major medical coverage under the Town's group plan may be selected. c) Medical Expense Reimbursement: Employees may elect to receive reimbursements for medical expenses incurred by 58 TOWN OF LEESBURG PERSONNEL PROCEDURES MANUAL spouse or child dependent not covered in whole or in part by - payment under the Town's major medical/bospitalization group plan. These expenses include the professional services of a physician, dentist, ophthalmologist, psychiatrist, optician, psychologist, family counselor, chiropractor, any prescribed or required diagnostic examination, prescribed drags or medical, ophthalmologic or dental devices or appliances. d) Coverage under Spouse's Medical Insurance: Employees who have opted out of the Town's insurance plan may elect to receive reimbursement for costs of insurance through their spouse. 2. Taxable Benefits a) Life Insurance. b) Additional amounts of group life insurance may be selected in increments of $10,000 for coverage exceeding $50,000. c) Health Club Memberships. d) Employees may elect to seek reimbursement for individual memberships to health, fitness and/or swim clubs whose purpose is to promote physical fitness. Employees selecting taxable benefits shall have an obligation to report the value of this benefit on their income tax return and to pay all applicable federal and state income taxes as appropriate. 7.5 Life Insurance Benefits Your VRS group life insurance provides you with two kinds of insurance during your active employment: basic life insurance and accidental death and dismemberment insurance. A. Eligibility: You are eligible to participate if you are a regular full - time employee of the Town. Flexible and regular part-time employees are not eligible for life insurance coverage. B. Amount of Benefit: For natural death, the amount of basic group life insurance is equal to your annual salary rounded to the next highest thousand, and then doubled. 1. Example: If your annual salary is $25,200, it is rounded up to the next highest thousand - $26,000. When doubled, the benefit amount is $52,000 for natural death. If death is 59 TOWN of LEESBURG PERSONNEL PROCEDURES MANUAL accidental, the original amount is quadrupled, so in this example, the benefit amount is $104,000 ($52,000 natural death benefit and $52,000 for accidental death). C. Additional benefits: Under the group life insurance provided by the Town, eligible employees are also entitled to the following benefits: 1. Dismemberment Benefit; 2. Felonious Assault Benefit; 3. Repatriation Benefit; 4. Safety Belt Benefit; and 5. Accelerated Death Benefit D. Life Insurance after Retirement: Upon retirement, basic group life insurance coverage continues at no cost to the retiree provided they are at least 50 (or 55 with five years of service) years of age and have at least 10 years of service. After retirement, the amount of the life insurance reduces by 25 percent annually starting January 1 following the first full year of retirement and each January 1 thereafter, until coverage reaches 25 percent of its value at retirement. E. Designation of Beneficiaries: The employee should complete a Designation of Beneficiary (VRS -2) only if you wish to designate a beneficiary other than following the order of precedence, or if your beneficiary form on file is incorrect. The order of precedence is as follows: 1. To the spouse; 2. If no surviving spouse, to the children and descendents of deceased children; 3. If none of the above, to the parents; 4. If none of the above, to the duly appointed executor or administrator of the estate; or 5. If no executor is named, to the next of kin under the laws of the state where the employee resided at the time of death. Town employees will be responsible for updating their Designation of Beneficiary (VRS -2). F. Termination of Employment: Basic Group Life Insurance benefits ends when a covered employee leaves his /her employment before they are eligible for retirement. The group life insurance policy may be converted to an individual whole -life policy at non -group rates, however. The conversion must take place within 31 days of the last day of the month in which employment is terminated. If the employee dies within 31 days of the last day of the month in which employment is terminated, the natural death benefit is payable. 60 TOWN OF LEESBURG PERSONNEL PROCEDURES MANUAL The terminating employee may obtain the appropriate conversion form from the Human Resources Department. G. Death of Employee/Retiree: Upon the death of a Town employee, a family member should contact the Human Resources Department for assistance in filing a death claim and to get information about life insurance or death -in- service benefits that may be payable. The Human Resources Department will report the death to VRS once they have received the death notification. Information will be given only to those designated as beneficiaries by the employee. For more information on the above you may request a copy of the Handbook for Members of the Virginia Retirement System from your Human Resources Department. You may also access a copy of the handbook by visiting VAS' website at www.varetire.ore. 7.6 Optional Life Insurances The Optional Group Life Insurance Program is a voluntary program that allows you to purchase additional protection for yourself and your family. A. Eligibility: If you have basic group life coverage and the amount of basic group life insurance provided does not totally meet your life insurance needs, you may be eligible to purchase optional group life insurance for natural death and accidental death and dismemberment for yourself, your spouse and your child dependents. B. Benefit Amount: Eligible employees can purchase the optional group life insurance coverage for one, two, three, or four times your salary, not to exceed $500,000. The employee will be responsible for paying the premiums through payroll deductions. C. Child Dependent Coverage: Active employees participating in the Optional Group Life Insurance plan will also be eligible to purchase optional life insurance for their spouse and dependent children. The employee's spouse is eligible for up to 50 percent of the maximum amount of the employee's optional life insurance coverage. Employees may also purchase optional group life coverage for their minor child. If both the employee and the spouse are covered under VRS - sponsored group life insurance, both can purchase optional life insurance coverage, but neither one can choose spousal coverage. If the employee has a minor child, the employee or the spouse, but not both, may elect coverage for the child. 61 TOWN OF LEESBURG PERSONNEL PROCEDURES MANUAL D. Proof of Good Health: Proof of good health is required for all coverage if not elected within 31 days of the employee's first day of coverage under basic group life insurance or qualifying event (e.g., marriage, or birth or adoption of a child). Proof of good health is also required for amounts in excess of $250,000 for the employee and for more than one -half of the employee's salary for the spouse's coverage. 7.7 Retirement A. Eligibility: All regular full -time employees shall participate in the Virginia Supplemental Retirement System. The Director of Finance shall insure that the appropriate Town contributions are made to the system, the proper employee contributions collected and the program in general administered in accordance with Title 51, Chapter 3.2, and Sections 51 -11.9 through 51 -11.67 of the Code of Virginia as or may be amended. B. Benefit: Employees who retire from the Virginia Retirement System are eligible to begin receiving retirement benefits upon reaching the following age and service combination: 1. Normal (Unreduced) Retirement: Age 65 with 5 years of service Age 50 with 30 years of service 2. Early (Reduced) Retirement: Age 55 and 5 years of service Age 50 with 10 years of service 3. For employees covered under the Law Enforcement Office/Firefighter provision: Age 60 with 5 years of service Age 50 with 25 years of service Retirement benefits are determined by the employee's age at retirement, average final compensation, years of service, type of retirement, and position classification (for employees covered under the LEO /Fire Provision). C. Service Credit: Eligible employees are credited with one month of service for each month a contribution is made by the Town. D. Vesting: An employee is vested after being credited with five (5) years of accumulated service. 62 TOWN OF LEESBURG PERSONNEL PROCEDURES MANUAL 7.8 Deferred Compensation Deferred compensation is the portion of income before taxes that the employee chooses to have withheld and put into a retirement plan for distribution to the employee at a later date, usually at retirement. The Town currently offers a deferred compensation plan that allows employees to set aside a portion of their income to be utilized for retirement purposes. Employees may choose from various types of investments (stocks, mutual funds & fixed income interest bearing accounts). These products are managed by financial firms chosen by the Town. 7.9 Flexible Spending Accounts Employees may elect to take advantage of Section 125 of the Internal Revenue Service Code by participating in a flexible spending plan. This plan allows employees to set aside money to be paid prior to withholding of federal income and social security taxes to cover extra health care needs or dependent care, including child care. The option to participate shall be offered only once per year on July 1 (after the initial enrollment period). 7.10 Employee Assistance Program A. The Town recognizes that a wide range of issues, such as child and elder care, stress, financial and legal concerns, and substance abuse, can affect an employee's performance on the job. Consequently, the Town believes it is in the best interest of employees and the Town of Leesburg to provide an effective program to assist employees and their families in resolving problems as they arise. B. To this end, confidential counseling is available to all full -time employees and their dependents. The Town's employee assistance program (EAP) provides consultation services for referrals to local community treatment sources. Up to three visits per family per incident are paid by the Town. Employee sessions are held in confidence to the maximum possible extent. C. Participation in the employee assistance program does not excuse employees from complying with Town policies or from meeting normal job requirements during or after receiving assistance. D. Employees interested in learning more about the employee assistance program may contact the Human Resources Department for a confidential discussion of the program and /or referral. 63 TOWN OR LEESBURG PERSONNEL PROCEDURES MANUAL 7.11 Ida Lee Park Current Employees receive free membership to Ida Lee Recreation Center. Employees who retire under the state retirement system with a minimum of 10 years of Town service shall be eligible to use Ida Lee Recreation Center free of charge. 7.12 Legal Assistance Employees may elect to participate in a taxable benefit to curtail the costs of legal services for themselves and /or their family. This benefit is available through payroll deduction. 7.13 Supplemental Insurance Employees may elect insurance policies to help supplement their primary health plan. Some of the additional benefits that may be available include: A. Non - taxable Benefits: 1. Accident/Disability 2. Cancer Insurance 3. Dental 4. Hospital Confinement Indemnity 5. Hospital Intensive Care 6. Long -Term Care 7. Hospital Confinement Sickness Indemnity 8. Life 9. Specified Health Event B. Taxable Benefits: 1. Short-Term Disability 7.14 Worker's Compensation Program Title 65.2 of the Code of Virginia requires the Town to provide worker's compensation coverage for employees who are injured by work - related accident or who develop a disease which is caused by their employment. For detailed information on this program, see "worker's compensation program" in Section 8 Safety, Health and Security of this manual. 64 TOWN OF LEESBURG PERSONNEL PROCEDURES MANUAL Section 8: Safety, Health & Security 8.1 Town Policy It is the policy of the Town that every employee is entitled to work under the safest possible conditions representing all occupations. To this end every reasonable effort will be made to provide and maintain a safe, healthy, and secure workplace, safe equipment, proper materials, and to establish and insist upon safe methods and practices at all times. Accidents which injure people, damage machinery or equipment, and destroy materials or property cause needless suffering, inconvenience, and expense. The safety rules and regulations developed herein are for the protection of all Town employees. 8.2 Application The provisions of this section apply to all employees of the Town. 8.3 Town Emergency Operations Plan The Town has established and maintains the "Town of Leesburg Virginia Emergency Operations Plan." This plan is herein referred to as the Emergency Operations Plan. The purpose of the Emergency Operations Plan is to establish a formalized process for executing command and control over disaster situations and to utilize processes that can integrate readily with Joint Operations and Unified Command structures. The Emergency Operations Plan contains annexes and appendices that outline actions by critical facilities in the Town in response to a terrorist threat, bomb threat or weapons of mass destruction event that may affect critical facilities within the Town. Responsibilities: The Town Manager has overall responsibility for the delivery of all Town services and thus serves as the Director of Emergency Management. The Chief of Police is responsible for the day -to -day activities of the emergency preparedness program, is responsible for developing and maintaining the Town's Emergency Operations Plan, and serves as the Emergency Preparedness Coordinator. The Chief of Police or designee serves as the Town's principal representative to the Loudoun County Emergency Management Group (EMG). In the event of an emergency situation that requires a significant commitment of Town resources or presents a significant risk to the health and safety of the Town, the Town Manager, or in his absence the Chief of Police, will appoint a disaster manager to direct and control emergency operations in time of emergency and issue directives. 65 rnm .d Prepared by: 'Reviewed Date of Issue: ue: TowN of LEESBURG PERSONNEL PROCEDURES MANUAL Department directors will develop and maintain detailed plans and standing operating procedures necessary for their departments to effectively accomplish their assigned tasks In time of emergency, the department directors will continue to be responsible for the protection and preservation of records essential for the continuity of government operations. Department directors will establish lists of succession of key emergency personnel. The Emergency Operations Plan was developed with various levels of response. This was done to mirror state and federal plans and allow the Town Manager and the senior Town staff flexibility in dealing with changing intelligence and service requirements throughout the Town. the plan was designed to compliment the federal and state color -coded terrorism alert system. The plan includes the state's recommended actions for five distinct population segments: • Businesses • Citizens • Local Government Non -Law Enforcement • Local Government Law Enforcement • State Government The Emergency Operations Plan is an active document that sets forth specific plans of the local government in emergency or disaster situations. The document is subject to revisions, refinement, and periodic review. As such, the Emergency Operations Plan and associated annexes are considered confidential and not for public release. 8.4 Town Security Plan Department directors, and/or their designated appointees, in coordination with the Leesburg Police Department, will develop and maintain detailed security plans and standing operating procedures necessary for their individual work sites to effectively accomplish their assigned tasks. 8.5 Responsibilities A. Town Council Ordinances and provision of all necessary resources to implement all Town - wide Safety, Health, and Security (SH &S) Programs are considered at the discretion of the Leesburg Town Council, under the advisement of the Town's management staff. 66 Print Date: Prepared by: Reviewed by: Approved b Date of Issue: _ Effective Until Date: _ �— TOWN OF LEESBURG PERSONNEL PROCEDURES MANUAL B. Town Management The Human Resources Director and department directors should have Town - wide Safety, Health & Security (SH &S) Programs prepared and reviewed annually for compliance with all regulations. Resources required to implement Town -wide SH &S Programs will be identified for the Town Council's budget approval, and subsequently allocated to support and enforce the requirements contained in the Town -wide SH &S Programs. C. Safety, Health, and Security Committee A Town -wide SH &S Committee functions under the guidance of the Human Resources Director with management and employee representatives from all departments and/or divisions to: 1. Identify, recommend, and develop new Town -wide SH &S Programs. 2. Review and update existing Town -wide SH &S Programs. 3. Identify, address, and make recommendations for change in improving SH &S in the workplace. 4. Help in identifying employee SH &S training needs. 5. Assist Town management in complying with the requirements pertaining to SH &S. 6. Promote SH &S on a Town -wide basis. D. Supervisors 1. Supervisors will assume responsibility for safe working conditions within their department, division, and /or crew. This includes compliance of all regulations and the requirements of all relevant Town -wide SH &S Programs. 2. Supervisors will ensure their subordinates are aware of the requirements of all relevant Town -wide SH&S Programs through new employee and annual training sessions. 67 Print Date: Prepared by_ Reviewed b Approved by Date of Issue: IF- _ Effective Until Date:. L _ TOWN OF LEESBURG PERSONNEL PROCEDURES MANUAL E. Employees All Town employees will assume responsibility for their own safe working actions, and follow the workplace guidelines as established in all relevant Town -wide SH &S Programs, as well as, any other guidelines established for their specific work area. Employees should also report any unsafe acts, unsafe practices, and/or unsafe conditions to their immediate supervisor. 8.6 Accident Investigation and Reporting A. Every on- the -job accident which results in personal injury (no matter how minor) or damage to property shall be reported to the employee's supervisor and the Human Resources Department. The accident must be reported within 24 hours. B. Additional information (such as police reports and witness statements) may be requested when the accident is deemed of a serious nature or where a thorough investigation could develop changes required to prevent future similar accidents. C. See Town -wide SH &S Program Book Number 1. 8.7 Drug and Alcohol Workplace Policy The Town of Leesburg prohibits the unlawful manufacture, distribution, dispensing, possession or use of a controlled substance during working hours or on Town property at any time. Town employees are also prohibited from reporting to work under the influence of alcohol or controlled substances. In the event either prohibition is violated, the employee is subject to disciplinary action up to and including dismissal under Section 13 Employee Discipline of this manual. A. Drug and Alcohol Testing Program It is the policy of the Town that all Town government work sites shall be maintained as a drug -free, alcohol -free workplace. 1. No employee shall unlawfully manufacture, distribute, dispense, possess, or use on or in the workplace any narcotic drug, hallucinogenic drug, amphetamine, barbiturate, marijuana, or any other controlled substance, as defined in schedules I through V of Section 202 of the Controlled Substances Act (21 U.S.C. Sec. 12) and 68 Print Date: _ _ Prepared by Reviewed b A proved by: Date of Issue: Effective All Date: _ TOWN OF LEESBURG PERSONNEL PROCEDURES MANUAL as further defined by Federal regulation at 21 CFR Sec. 1300.11 - 1300.15. 2. "Workplace" is defined to mean any site for the performance of work by the employee, including but not limited to any Town building or premise; and Town -owned vehicle; and building or premise used by the Town for Town business; and any non -Town property during any Town- sponsored or Town approved activity, event or function. "Workplace" also includes all Town -owned property such as, but not limited to offices, desks, lockers, safes, file cabinets, toolboxes, etc. 3. As a condition of employment, an employee shall notify his/her supervisor of his/her conviction of any criminal drug statute no later than 5 days after such conviction. 4. As a condition of employment, all employees shall abide by the terms of this policy and regulations respecting a drug -free workplace. 5. All Town work sites and all Town -owned property are subject to drug detection inspection at the discretion of the Town Manager. 6. The possession and /or consumption of illegal drugs or alcoholic beverages in the workplace are prohibited. 7. Violation of this policy and regulations will result in appropriate disciplinary action up to and including termination. 8. All employees will be required to sign that they have received this policy. B. Drug and Alcohol Testing Drug and /or alcohol tests may be required in the following cases: 1. Where an applicant for a Town position critical to the safety and security of employees or citizens has been given a conditional offer of employment, subject to passage of a drug test; 2. Where an employee in a Town position critical to the safety and security of employees or citizens has been selected for a random drug test; 3. Where there is reasonable suspicion that any Town employee, regardless of position, is under the influence of illegal drugs or alcohol; 4. Where a Town employee, regardless of position, has been authorized to return to work at the recommendation of the Town's Medical Review Officer and the Human Resources Director after testing positive for drug or alcohol use and offering assistance for rehabilitation; testing may occur on an unannounced basis for 18 months after the employee returns to work. 5. As required by the Omnibus Transportation Employee Testing Act of 1991, Regulations of the Federal Highway Administration (49 Reviewed by: Ap rp oved TOWN OF LEESBURG PERSONNEL PROCEDURES MANUAL CFR, Parts 40 and 382, et al). All employees and applicants who hold or are offered a position that requires a Commercial Driver's License (CDL) or safety sensitive position as a condition of employment and continued employment will be tested for drugs and alcohol under the following conditions: a) Pre - employment b) Random c) Post - accident d) Reasonable suspicion e) Return to work after testing positive and follow -up 6. A refusal to immediately submit to a drug test when required under the circumstances above or a verified finding of alcohol or illegal drug use may result in withdrawal of a conditional offer of employment or disciplinary action up to and including termination. The list of Town positions determined to be critical to the safety and security of employees or citizens for purposes of this policy are: all street maintenance employees, all equipment maintenance employees, meter technician, heavy equipment operators, all utilities department employees excluding administrative staff, aquatic recreation program supervisors, lifeguards I, 1I, and III, airport manager and supervisors and all inspectors. This list may be periodically revised by the Town Manager or Human Resources Director. D. Test Procedures in General 1. The administration of the Drug & Alcohol Testing Program will be in accordance with the Department of Transportation Regulations, Federal Highway Administration and the Drug -Free Workplace Act of 1986. An Evidential Breath Testing device operated by a trained Breath Alcohol Technician will be used to test for presence of alcohol. Urinalysis will be used for the detection of controlled substances. All employees tested will be required to sign an authorization and consent form releasing the information to the employer. The testing of the sample will be performed by a laboratory approved by the National Institute on Drug Abuse (NIDA), including aNIDA panel screening with gas chromatography /mass spectrometry (GCIMS) confirmation on all positive tests. The panel includes screening for amphetamines, marijuana, cocaine, opium, and phencyclidine (PCP). The cutoff level for each substance tested for, both drugs and alcohol, will be consistent with those currently recommended by the Department of Transportation guidelines. The cost for all drug tests ordered will be borne by the Town. 70 Print Date: Prepared by: _Reviewed bY: IaRrov Dale of Issue: — I _ Effective Until Date:. TOWN OF LEESBURG PERSONNEL PROCEDURES MANUAL 2. Any employee subject to testing under this plan will be permitted to provide urine specimens in a manner such that the employee is not observed while actually providing the specimen, unless there is reason to believe that the employee has altered or substituted the urine specimen provided. 3. Failure to appear for testing without prior notice acceptable to the Town will be considered refusal to participate in the testing and will subject the employee to the full range of disciplinary action, including dismissal; or in the case of an applicant, the rescinding of a conditional offer of employment. 4. When a confirmed positive test result for drugs has been returned by the laboratory, the tested employee will be given an opportunity to provide to the Medical Review Officer appropriate and corroborated information to demonstrate the confirmed positive test is from a legally prescribed medication or other ingestion. Evidence to justify a positive test result may include, but is not limited to a) A valid prescription; or b) Verification from the individual's physician verifying a valid prescription. 5. If the Medical Review Officer determines there is a lack of legitimate reason for the positive result, the result will then be considered a verified positive test result. In a timely fashion, the Medical Review Officer will confidentially notify the Human ` Resources Director in writing of the verified positive test result. If the test results are positive, the employee must be evaluated by a Substance Abuse Professional. A Return -to -Duty test must be conducted prior to returning to the job. The employee will be subject to a minimum of six unannounced follow -up drug tests in the first 12 months. The employee may submit a written request for a retest of the original specimen within 72 hours of being notified by the Medical Review Officer. The retest will be at the employee's expense if it is positive. 6. The laboratory may disclose laboratory test results only to the Medical Review Officer. Any positive result which the Medical Review Officer justifies by acceptable and appropriate medical or scientific documentation to account for the result as other than the intentional ingestion of drugs will be treated as a negative test result and may not be released for purposes of identifying drug use /misuse. 7. If the results of the employee's alcohol test indicate a blood alcohol concentration of any amount that is not disclosed prior to testing as the ingredient of a medicine (example: cough medicine) prescribed by a physician the employee will be suspended without pay and shall not be permitted to perform the duties of a position that requires a CDL for at least 24 hours. Any amount of alcohol detected by the test is 71 Print Date: Pre ared b Reviewed by: , Approv Date of Issue: Effective Until Data TOWN OF LEESBURG PERSONNEL PROCEDURES MANUAL considered a positive result and the employee must be evaluated by a Substance Abuse Professional. Return-to -Duty tests must be conducted prior to returning to the job. The employee will be subject to a minimum of six unannounced follow -up alcohol tests in the first 12 months. All positive tests will be confirmed by a second test. The results of these tests will be reported immediately to the IIuman Resources Director. S. All drug testing information specifically relating to employees and applicants are confidential and should be treated as such by anyone authorized to review such information. In order to implement this program efficiently and make information readily retrievable, the Human Resources Department shall maintain all records relating to reasonable suspicion of tampering with evidence, and other authorized documentation necessary to implement and maintain this program. 9. All records and information of any personnel actions taken on employees with verified positive test results shall be maintained in confidential and secured files in the IIuman Resources Department and disseminated only to authorized individuals on a confirmed "Need to Know" basis as determined by the Human Resources Director. E. Guidelines for Reasonable Suspicion Testing The following guidelines are provided as an aid in administering and enforcing the Town's Drug and Alcohol Workplace Policy. They are not meant to cover every situation; however, they are designed to help avoid allegations of unlawful treatment. These guidelines cannot be used as a substitute for goodjudgment; each situation must be reviewed on a case -by- case basis. When a supervisor, in his or her judgment, has reason to believe that an employee has used and is under the influence of drugs or alcohol, the supervisor should ask his or her supervisor to corroborate the observations. The following examples, alone or in combination, may comprise reasonable suspicion. The list is not all inclusive. 1. Unexplained inability to perform normal job functions. 2. Slurred speech. 3. Smell of alcohol or drugs on breath. 4. Any unusual lack of physical coordination or loss of equilibrium. 5. Unexplained hyperactivity or depression and withdrawal. 6. Unexplained inability to think or reason at the employee's normal level. 7. Bizarre behavior. 72 TOWN OF LEESBURG PERSONNEL PROCEDURES MANUAL _. 8. Possession of alcohol or illegal drugs; the presence of alcohol, alcohol containers, illegal drugs, or drug paraphernalia in an area subject to the employee's control. 9. Information provided by a reliable and credible person. If during normal working hours reasonable suspicion is confirmed, the supervisor shall contact the Human Resources Director to discuss the observations and to determine the appropriate course of action. If the employee is to be tested, the Human Resources Director shall be notified to make the arrangements with the Town's designated collection center for the necessary drug tests. The employee will be transported to the testing site. If the reasonable suspicion is confirmed outside of normal working hours, then the supervisor shall arrange to have the employee transported to the approved collection site. For purposes of these guidelines, normal working hours are considered 8:00 a.m. to 5:00 p.m., Monday - Friday. If the employee refuses to be tested, the employee shall be immediately suspended from duty without pay and transported home. The refusal of an employee to submit to a reasonable suspicion test shall be considered insubordination and may be the basis for discipline, up to and including termination. The supervisor who orders a drug test shall document in writing the conduct giving rise to the reasonable belief of drug use within 24 hours of the observed behavior. It should include any statements made and any actions taken by any persons involved in the incident. All records should immediately be sent to the Human Resources Director. For the purposes of maintaining a workplace free of drugs and alcohol, the Town Manager retains the right to search the lockers, file cabinets, desks, etc., of employees. 8.8 Safety, Health, and Security Programs All Town -wide SH &S Programs, including site - specific programs, are to be in compliance with the Virginia Occupational Safety and Health (VOSH) Program and Occupational Safety and Health Administration (OSHA) regulations, written in easily understandable language, include a listing of typical unsafe acts, typical unsafe conditions, and other material as deemed appropriate by the Town Manager, the Human Resources Director, and the recommendations of the Town -wide SH &S Committee, and are to be updated as stated in VOSH and OSHA regulations, as well as the Town -wide SH &S Programs. These programs will be made available to all employees and _ T Print Date: —� _ Prepared by_ Reviewed b Approved by: Date of Issu— e: r _ Effective Until Date: TOWN OF LEESBURG PERSONNEL PROCEDURES MANUAL management will ensure that all employees receive annual training. Copies of these programs are located at each Town facility. A. Employee Safety and Health Program The Employee Safety and Health Program addresses both employer and employee requirements in the areas of safety and health issues, accident investigation and reporting, training requirements, and other responsibilities as deemed necessary. See Town -wide SH &S Program Book Number 1. B. General Safety Program The General Safety Program addresses both employer and employee requirements in the areas of general safety and safety aspects such as personal protective equipment (PPE) and tools. See Town -wide SH &S Program Book Number 2. C. General Health and Wellness Program The General Health and Wellness Program addresses both employer and employee requirements in the areas of health and wellness. See Town -wide SH &S Program Book Number 3 and Separation and Retirement Section 15.7, Wellness Program. D. Hazard Communication Program The Hazard Communication Program addresses both employer and employee requirements in the hazards of all chemicals which are known to be present in the workplace; ensures these hazards are evaluated in order to reduce or eliminate the possibility of death or injury as the result of exposure to a hazardous material; and that this hazard information and protective measures be transmitted to the employees who are exposed to the hazardous material. See Town -wide SH &S Program Book Number 4. E. Highway and Vehicular Safety Program The Town will ensure that all drivers while operating Town vehicles comply with all applicable laws of the State and maintain driver's licensing appropriate to the types of vehicles operated. This program addresses both employer and employee requirements in defensive driving techniques, required annual defensive driving training, operation, maintenance, and servicing of heavy equipment. See Town -wide SH &S Program Book Number 5. 74 Print Date: Prepared b : Reviewed b Approved bY. Date of Issue: n Effective Until Date: TOWN OF LEESBURG PERSONNEL PROCEDURES MANUAL F. First Aid/CPR/AED Certification Program The First Aid /CPR/AED Certification Program addresses both employer and employee requirements in these areas. See Town -wide SH &S Program Book Number 6. G. Drug and Alcohol Program The Drug and Alcohol Program addresses both employer and employee requirements including Department of Transportation guidelines, testing procedures, and Reasonable Suspicion Testing. See Town -wide SH &S Program Book Number 7. H. Confined Space Entry Program The Confined Space Entry Program addresses both employer and employee requirements in recognizing, entering, and complying with the requirements associated with working in confined space areas. See Town -wide SH &S Program Book Number 8. I. Infection Control Program The Infection Control Program addresses both employer and employee safety and health requirements of infectious diseases caused by blood home pathogens and air contaminants such as AIDS, Tuberculosis, Hepatitis B, Lyme disease, West Nile Virus, Meningitis, and Severe Acute Respiratory Syndrome (SARS), with recommendations made by the National Centers for Disease Control. See Town -wide SH &S Program Book Number 9. J. Fire Safety Program The Fire Safety Program addresses both employer and employee requirements to reduce or eliminate hazards and accidents involving fire safety, and thereby, improve the safety of employees and the general public. Facility managers will be responsible for preparing and maintaining site - specific fire prevention and emergency action plans as required under OSHA 29 CFR 1910.38 and 1910.39. See Town -wide SH &S Program Book Number 10. K. Building Safety and Security Program The Building Safety and Security Program addresses both employer and employee requirements for building safety and security, and will include requirements for compliance with the Americans with Disabilities Act (ADA) 75 Print Date: �— Prepared by: Reviewed b Approved by: Date of Issue: I _ _ Effective Until Date: _� TowN OF LEESBURG PERSONNEL PROCEDURES MANUAL as they relate to Town -owned facilities. See Town -wide SH &S Program Book Number 11. L. Mechanical Safety Program The Mechanical Safety Program addresses both employer and employee requirements, mandated training, authorization and certification requirements for welding, acetylene torch operations, lock outitag out procedures, power saw operation, and proper use of all other Town -owned equipment. See Town -wide SH &S Program 136ok Number 12. M. Site - Specific Programs SH &S Programs that are necessary at specific locations or by specific operations, as required by VOSH and OSHA regulations, will be identified by department directors or their designated appointees. Examples of these site - specific programs include respiratory protection, personal protective equipment (PPE), chemical hygiene, and electrical safety. 76 Print Date: Prepared by: Reviewed by: Ap roved b Date of Issue: I Y Effective Until Date: TOWN OF LEESBURG PERSONNEL PROCEDURES MANUAL Section 9: Training and Development 9.1 Policy The Town will provide the employees with opportunities for career development and enhancement. It is the intent of the Town to continue to offer job - related training programs through the Human Resources Department so that employees may develop and utilize their talents to the fullest degree possible in the best interest of the Town, and to provide a solid base of occupational skills necessary to meet current and future employment needs. 9.2 Employee Orientation The Human Resources Department shall be responsible for directing and developing a program to orient each new employee to the requirements of Town service. A. The Human Resources Department shall advise new employees on all general conditions of Town employment including personnel policies, fringe benefits, pay and such other similar matters. Each employee shall receive a copy of the Town Personnel Handbook during orientation. B. Supervisors shall orient each new employee within their department or division to the conditions related to the job and work site. Said orientation shall include introductions to fellow workers, work standards, safety regulations, supplies, duties _ and responsibilities, work schedule and other pertinent department policies and procedures, including a manual if applicable. C. The Human Resources Department shall schedule employee orientation sessions for all recently hired employees in order to furnish information on the organizational structure and mission of the Town as well as provide a tour of all Town facilities. D. Follow -up Evaluation. Each new employee will be given an evaluation form to complete so that the Human Resources Department may determine the quality and completeness of the orientation effort. This form should be completed by the new employee and returned to the Human Resources Department. 9.3 Career Development The Town supports career development programs that allow all employees to experience cancers that provide opportunities for growth, challenge, variety and accomplishment. These goals will be met through career coaching, education, and resources that enhance individual careers and contribute to the growth of the orgammlion. 77 _ rint Date: �— pared by _R eviewed by: Ap roved bill Date of Issue: i Effective Until Date TOWN OF LEESBURG PERSONNEL PROCEDURES MANUAL The Town will provide the resources to assist employees in their career development. The Town encourages employees to join and actively participate in appropriate professional organizations and /or associations. Upon approval by the department director, the Town may reimburse membership dues. There must also be a commitment on the part of the employee to pursue these opportunities. The Human Resources Department will: A. Have available all job descriptions listed within the classification plan. B. Work with department directors to provide resources to employees regarding specific careers in their department. An employee may have the opportunity to obtain more in -depth information through hands -on experience. C. Encourage each department to budget funds for employee training and development. D. Encourage department directors to ensure employees have the opportunity to attend professional conferences and/or seminars that will enrich their careers. E. Assure that equitable treatment is given to all employees for training and development purposes. F. Require employees to submit evidence of all training attended to the Human Resources Department 9.4 Computer Training The Town offers to its employees basic and intermediate computer and office suite training (to include email, data base, word processing, and other applicable software applications). The Town will provide training to meet current software practices. Employees should contact the Human Resources Department for more information. Departmental training will be provided on an as needed basis. 9.5 Technical Training Technical training services are driven by the Town's needs, a changing technological environment, and resource constraints. Therefore, the Town will provide a variety of high quality training opportunities (classroom training, one -on -one training, online courses, and other delivery systems) that deliver timely, appropriate, technical training for staff, departments, and the Town as a whole. It should be the responsibility of the department director and division managers to provide technical training opportunities for an employee to obtain specialized knowledge of an applied 78 print Date: Prepared by: Reviewed by: Approved b Date of Issue: Effective Until Date: _J TOWN OF LEESBURG PERSONNEL PROCEDURES MANUAL art or science that will benefit both the Town and employee relating to the proficiency in a practical skill(s). 9.6 Licensing and Certifications A. State Required Department directors are responsible for ensuring licensure and certification for those employee positions that require current Virginia licensure or certification. Employees are responsible for maintaining licensure or certification in accordance with the State requirements. Employees must retain a current status and retain a copy of a current license or certification on file with the Human Resources Department at all times. Costs forjob required licenses and certifications, including renewals, shall be borne by the Town. B. Preferred Employees may pursue a professional certification or license from an accredited college or university, professional society or organization that is considered preferred in their job description. Department directors will have discretion in determining what costs should be covered by the Town or shared by employees in obtaining licenses or certifications as well as renewals that are preferred but not required. C. Voluntary Employees are encouraged to enhance their qualifications, work performance or contribution to the Town by voluntarily pursuing to receive a professional certification or license from an accredited college or university, professional society or organization. Department directors will have discretion in determining what costs should be covered by the Town or shared by employees in obtaining licenses or certifications as well as renewals on a voluntary basis to improve skills. D. Review A review committee, comprised of all department directors, will be established from time to time to approve requests for new licenses, certifications or certificates not already approved through past practice. E. Renewal If employees are unable or unwilling to renew the license or certification, they will forfeit additional compensation in the same percentage as they received for the license or certification, based upon the salary at the time of the increase. F. Pay Refer to Section 5 Compensation in this manual regarding pay increase for required, preferred or voluntary pursuit of licensing or certification. 79 Issue: Tom OF LEESBURG PERSONNEL PROCEDURES MANUAL G. Definitions 1. License: A license issued by the federal or state government and carries clearly defined responsibilities and liabilities (penalties) if duties are not performed in compliance. 2. Professional Certification: A certification issued to an individual by a state or local government or nationally recognized professional association. It generally requires a combination of specific job knowledge, experience /education /training, and a written (and sometimes practical) examination. The certificate implies a significant level of training, experience and effort to meet the requirement. 3. Technical Certification: A certification issued by a national or state - recognized organization to an individual who achieves a very specific job- related technical skill. 4. Other: Certificates and certifications can take many forms and may be presented by any training organization to employees who attend training courses, frequently without meeting any standard of course knowledge or content. 9.7 Supervisory and Management Training All supervisors and managers should receive training periodically to update their knowledge, skills and abilities for performing the duties of their positions. In addition, training may be offered to employees that are in a position to prepare for a supervisory or management position. 9.8 On the Job Training Each department should have a program or practice of orienting new employees at the department level. On the job training should include details from section 9.2 Employee Orientation, familiarization and training on equipment and tools used by employees, and a mentoring program. A mentoring program may be instituted at the departmental level to assist new employees in learning specific skills and knowledge related to their job. 9.9 Cross Training Cross- Training allows an individual to obtain the knowledge, skills, or understanding of some or all of the job requirements within his/her department or other departments in the Town. This new set of experiences will generally be related to the job requirements of the employee such that the increase in the employee's knowledge, skills, or understanding enhances the ability of the employee to perform the requirements of his/her original position to the benefit of the Town. Cross - training can be either a requirement or an enhancement of the current position. It may also be a requirement of a future position to which the employee aspires. In all cases, the Town sponsored training requires department approval and support. 80 :int Date: Prepared by: Reviewed by, Ap roved by: Date of Issues Effective Until Date: _ _ TOWN OF LEESBURG PERSONNEL PROCEDURES MANUAL 9.10 Emergency Safety Training All Town employees should receive safety training applicable to their individual position and department, as deemed necessary by the department director or designee. In addition all employees should become familiar with the Emergency Operations Plan and the Town's Health and Safety Plan. Training will be provided for all employees that are in a position to be called upon in an emergency situation i.e. essential employees. Refer to the Town of Leesburg Emergency Operations Plan and the READI Program. 9.11 Tuition Assistance Program Tuition Reimbursement is designed to attract and retain qualified persons for Town service, to improve the quality of employee leadership and productivity, and to encourage employees to continue their education as a means for improving job skills and enhancing promotional opportunities. A. The Department of Human Resources shall administer the program and maintain a record of all courses taken. B. Only regular full -time employees are eligible to participate in this program, after twelve months of consecutive employment. C. Tuition reimbursement is for an approved degree program administered by an accredited institution. Each employee must complete a degree program form for approval by the department director and Town Manager prior to enrolling at the institution selected. The approved degree program form will remain on file with the Human Resources Department during the completion of the program. In order for a degree program to be approved, it must relate to the employee job responsibilities or broaden knowledge of Town wide municipal functions through promotional advancement. D. Upon approval, the Town will pay up to 75% of tuition costs for each class taken. However, assistance is limited to the in -state tuition rate and may not exceed $2,500 per fiscal year. Reimbursement will be made for tuition fees only, Reimbursement will not be made for laboratory fees, textbooks, supplies, transportation, parking stickers, registration, etc. Employees must earn a grade of "C" or better for undergraduate studies and a "B" or better for graduate work to be eligible for reimbursement. Courses taken on a pass /fail basis will be reimbursed for tuition at the rate of 75% should the employee receive a passing grade and the course is required for the degree program. Audited courses will not be approved_ E. Approval for degree program participation and course enrollment may be granted after an evaluation of the following criteria: available equivalent educational institutions and resources, cost of the courses, and the anticipated benefit to the Town. _ 81 riot Date: Imo_ Prepared by: Reviewed by: Approved by: Date of Issue: TOWN OF LEESBURG PERSONNEL PROCEDURES MANUAL 1. Tuition reimbursement application forms must be submitted to the Department of Human Resources prior to the beginning of the fiscal year or at least one month prior to course registration deadline. 2. The application will be reviewed and the Human Resources Department will obtain all required signatures within seven days. If approved, the employee will be authorized to take the listed courses, approval should be received prior to registration. 3. A copy of the processed application should be returned to the employee upon final approval from the Town Manager. F. Specific training and workshops related to an employee's position shall be provided through the department's training account rather than the tuition assistance program. G. If funds are not adequate to support all applications, the Town Manager shall establish priorities based upon the needs of the Town. H. If an employee is eligible for or is receiving tuition benefits under the GI Bill, scholarships, or other forms of tuition assistance, any assistance paid by the Town shall not exceed either two- thirds of tuition fees or the difference between the amount paid under the GI Bill, scholarships, or other forms of tuition assistance and the total cost of the course. 1. Employees who utilize the tuition assistance program are to work 6 months after completion of a course for every $1000 in tuition reimbursement or fraction thereof received from the Town. J. Reimbursement Procedures 1. Within 60 days of course completion, the employee will forward to the Human Resources Department proof of cost of the course, receipt or canceled check, and evidence of final grade from the educational institution. 2. Following review of documents submitted, the Human Resources Department shall forward a request for payment to the Finance Department within 7 days. Upon receipt from Human Resources the Finance Department will issue a reimbursement in a timely manner to the employee. 3. In special hardship cases, tuition may be paid in advance rather than reimbursement. This will be determined by the Town Manager on a case -by- case basis. Final grades will be submitted to the Human Resources Department at the end of the term. 82 riot Date: Prepared h Reviewed b Approved by: Date of Issue: _ Effective Until Date: int Date: TOWN OF LEESBURG PERSONNEL PROCEDURES MANUAL 9.12 Leadership Academy The Human Resources Director shall be responsible for directing and developing a Leadership Academy to familiarize Town employees with Town's mission and teach employees skill sets that develop the leaders of today and the future. A. Leadership Academy modules shall consist of but not be limited to the following topics: Communications, Team Building, Leadership, Organizational Change Management, and Meeting Facilitation. Modules should be half day sessions. B. Supervisors should give each employee the opportunity to attend the Leadership Academy. C. A Leadership Academy Alumni Association shall be formed of past participants in order to discuss, provide feedback and recommend changes for the academy format or content. D. Follow -up Evaluation. Each Leadership Academy participant will be given an evaluation form to complete so that the Human Resources Director may determine the quality and completeness of the Leadership Academy. 9.13 Environmental Management System. The Town is committed to a Town -wide and departmental Environmental Management System (EMS). An EMS is a set of management processes and procedures that allows an organization to analyze, control and reduce the environmental impact of its activities, products and services, and operate with greater efficiency and control. Through continual improvement, employees will be given training opportunities in order to learn and implement their departmental or division EMS program. Date: 83 TOWN OE LEESBURO PERSONNEL PROCEDURES MANUAL Section 10: Employee Conduct 10.1 Policy All Town employees and members of boards and commissions are expected to conduct themselves in an ethical, professional, courteous and respectful manner in the workplace and while representing the Town in any capacity. All employees will maintain high standards of integrity and concern for the public interest. Further, all Town employees are expected to adhere to procedures regarding the use of Town equipment and any Town resources. 10.2 Financial Disclosure Requirements All Members of the Town Council, Planning Commission, Board of Zoning Appeals and Board of Architectural Review and the Town Manager, Deputy or Assistant Town Managers and all department directors shall file, as a condition to assuming office or employment and within thirty days of employment, a disclosure statement of personal interest and such other information as specified on the forms set forth in Section 2.2 -31 14 and 2.2 -3115 of the Code of Virginia, as amended, and thereafter shall file such a statement annually on or before January 15. The Clerk of Council shall cause the forms to be distributed no later than December 10 of each year to each officer or person required to file such a form under the provisions of this section. Such disclosure forms shall be filed and maintained as public records for five years in the office of the Clerk of Council. 10.3 Employee Conduct during Mayor and Council Elections A. Application 1. All Town employees except those listed in Section 12.1 -3, paragraph (a)(1) of these rules a) Mayor and Council b) Planning Commission c) Board of Zoning Appeals d) Board of Architectural Review e) Airport Commission f) Cable Television Advisory Commission g) Economic Development Commission h) Parks and Recreation Advisory Commission i) Tree Commission j) Balch Library Advisory Commission k) Environmental Advisory Commission 1) Other Town Boards, Commissions and Committees 84 TOWN OF LEESBURG PERSONNEL PROCEDURES MANUAL 2. As used in this article the meaning of the words "public office in the Town" shall include only the elected offices of the Mayor and Council. B. General Prohibitions 1. No employee shall continue in his/her position with the Town after becoming elected to any public office in the Town. 2. No Town employee shall accept orally, by letter or otherwise any assessment, subscription or contribution for any Town political purpose. 3. No employee shall take part in the management, affairs or political office in the Town or take any part in the management, affairs or political campaign of any candidate for public office during work hours. 10.4 Whistle Blower Protection A. Disclosure of Violations 1. Reprisal Prohibited The Town of Leesburg shall not engage in reprisal against an employee for disclosing a violation or suspected violation of a local, state, or federal law. 2. Application An employee of the Town of Leesburg who reports or who is known by the Town to have indicated an intent to report, such violation or suspected violations shall be protected by this rule, unless the employee knew the report was false. This protection shall extend to employees who participate, or who were known by the Town to have indicated an intent to participate, in an investigation, hearing or inquiry conducted by a public body, and to employees who participate, or were known by the Town to have indicated an intent to participate in a court proceeding. 3. Forms of Reprisal Reprisal includes such actions as discharge, threats of discipline or arbitrary and capricious changes in the conditions of employment. 85 TOWN OF LEESBURO PERSONNEL PROCEDURES MANUAL 10.5 Sexual and other forms of harassment in the workplace and retaliation A. Policy It is the'fown's policy that all employees have a right to work in an environment free from discrimination, which includes freedom from harassment, whether that harassment is based on gender, age, race, national origin, religious creed, political affiliation, sexual orientation, disability, marital status, or membership in groups. Any form of harassment of the general public by any on duty Town employee will likewise not be tolerated. Employees will always be polite and courteous in their behavior toward the public. B. Purpose With specific reference to sexual harassment, the purpose of this policy is to protect all employees against unsolicited and unwelcome sexual overtures and conduct, either physical or verbal. This also includes creating an intimidating, hostile or offensive working environment. C. Definitions 1. Verbal Harassment For example, epithets, derogatory comments, stories or slurs on the basis of race, religious creed, color, national origin, ancestry, disability, sexual orientation, medical condition, marital status, gender or age. 2. Physical Harassment For example, assault, impeding or blocking movement, with the physical interference with normal work or movement when directed at an individual on the basis of race, religious creed, color, national origin, political affiliation, disability, physical characteristics or appearance, medical condition, marital status, sexual orientation, gender, age or any other physical behavior perceived as intimidating. This could be conduct in the form of pinching, grabbing, patting, leering, or making explicit or implied job threats or promises in return for submission to physical acts. Extreme cases of physical harassment could be determined as violence in the workplace and dealt with in Section 10.13. 86 TOWN OFLEESBURG PERSONNEL PROCEDURES MANUAL 3. Sexual Harassment While all forms of discrimination and harassment are prohibited, it is important to describe the protection against sexual harassment in greater detail, since it is often misunderstood and has a special legal significance. Sexual harassment generally consists of unwelcome sexual advances, requests for sexual acts or favors, or other physical or verbal conduct or visual displays of a sexual nature when 1) submission to such conduct is made either explicitly a term of condition of an individual's employment (e.g., hiring, compensation, advancement, promotion or retention); 2) submission to or rejection of such conduct by an individual (e.g., treating an employee favorably for engaging in such conduct or unfavorably for refusing to engage in the conduct); or 3) such conduct has the purpose or effect of unreasonably interfering with an individual's work performance or creating an intimidating, hostile or offensive working environment. Sexual harassment may include a range of behaviors and may involve individuals of the same or different gender. These behaviors may include, but are not limited to: unwanted sexual advances; subtle or overt pressure for sexual favors; sexual jokes; innuendoes; advances or propositions; verbal abuse of a sexual nature; graphic commentary about an individual's body, sexual prowess or sexual deficiencies; leering, whistling, touching, pinching, assault, coerced sexual acts; display of sexually suggestive objects or pictures; and other physical or verbal conduct of a sexual nature. It is also essential to understand that consenting romantic and sexual relationships between supervisory and subordinate employees, or between coworkers, may lead to unforeseen complications. The respect and trust accorded a more senior /supervisory person by a lower -level staff member, as well as the power held by that person in evaluating or otherwise supervising the lower -level person could diminish the extent to which the lower -level employee feels free to choose. Therefore, employees should be aware of the possible risks of even an apparently consensual sexual relationship. 4. Visual Forms of Harassment For example, derogatory posters, notices, bulletins, cartoons, or drawings on the basis of race, religious creed, color, national origin, ancestry, disability, medical condition, sexual orientation, marital status, gender or age. 87 TOWN OF LEESBURG PERSONNEL PROCEDURES MANUAL D. Harassment Reporting Procedure Any employee who feels he or she is a victim of harassment should respond immediately and directly to his /her immediate supervisor or the Human Resources Department. If the offensive behavior continues, it is very important that the employee being harassed report it to management. The Town expects all perceived incidents of harassment to be reported, regardless of the alleged offender's identity or position. Management will document the specifics of the alleged harassment; date, time, place, witnesses, if any, and what happened and what was said, even though this may be difficult or embarrassing to do so. Harassment is a serious charge and without this kind of documentation it may be difficult or impossible to conduct an investigation that is fair to all parties. Individuals who believe they have witnessed or been the victim of harassment should discuss their concerns with their supervisor or department director. If the situation cannot be adequately resolved at the department level, the employee who is the victim of harassment should report the matter to the Human Resources Director, who will conduct an investigation and present the results of the investigation to the Town Manager to decide the appropriate action. Supervisors and managers who observe or hear about harassment must immediately-report such information to the Human Resources Department. If at any time the employee who is suffering the harassment feels that his/her complaint is being handled inappropriately, the employee may report the matter directly to the Town Manager. If the results of the investigation are inconclusive and no discipline is to be administered, there will be no record of the charge or investigation in either employee's personnel file. Under no circumstances shall any Town employee retaliate in any manner against the complaining party for having lodged the complaint; however, if after the investigation of the complaint, the Town determines that the complaint is not bona fide or that an employee has provided false information regarding the complaint, disciplinary action may be taken against the individual who filed the complaint or who gave the false information. 1. Confidentiality All complaints of discrimination or harassment and any information received during the course of the investigation will be kept confidential and made available for review only by those with a legitimate need to know, unless required to be divulged as part of the investigation or pursuant to a legal proceeding. At the conclusion of the investigation, all documents collected or prepared during the 88 TOWN of LEESBURG PERSONNEL PROCEDURES MANUAL investigation will be maintained by the Human Resources Department in confidential files. However, if disciplinary documents are issued as a result of the investigation, they will also be placed in the appropriate personnel files. All personnel, including the person making the complaint, who are involved in the investigation, are expected to use discretion in maintaining the confidentiality of information and documents generated or discussed during the investigation. 2. No Retaliation There will be no retaliation, harassment of, or discrimination against any person who has pursued his or her rights under applicable law or this policy, or anyone who has assisted a person making a complaint or provided information during an investigation under this policy. Any person who believes that he or she has been retaliated against for pursuing rights under applicable law or this policy should report the retaliation to the Town's Human Resources Department, which will investigate in the.same manner as allegations of discrimination or harassment are investigated. 10.6 Gifts and Gratuities A. Policy No employee, board or commission member or others persons acting on behalf of the Town shall solicit or accept in the course of work favors, gifts, meals, gratuities or any other valuable thing which could be construed as influencing the performance of Town duties and responsibilities. This rule is not intended, however, to prohibit the following: 1. Receipt of unsolicited articles, which are distributed generally such as calendar, pens, note pads, and similar articles of minimal value; 2. Attendance at social functions, which promote good relationships with citizens and the professional and business community; 3. Attendance at any trade association or commercially sponsored training program approved by the Town Manager; 4. Attendance at commercially sponsored social events when part of the social calendar of professional conferences; 89 TOWN OF LEESBURG PERSONNEL PROCEDURES MANUAL 5. Consumption of food provided as a gift to Town employee groups generally (example— holiday food basket); 6. Acceptance of gifts or awards when made in public presentation by legitimate service, civic, or fraternal organizations and approved in advance by the manager. 7. Acceptance of meals while representing the Town as a speaker at certain functions, such as professional conferences. 10.71nternet/E -Mail Policy A. Policy The Intemet/E -Mail Policy is intended to encourage responsible and acceptable use of the Internet and email services through resources provided by the Town. This policy applies to all users of the Town internal and external e -mail and Internet systems. B. Introduction The Internet is an electronic communications network that provides access to vast, diverse and unique resources. It has become a default information source, distribution medium, and worldwide communications tool. The Town's goal, in providing Internet access to employees, is to facilitate resource sharing, innovation, and communication. As such the Information Technology Department supports and encourages the use of the Internet and e -mail and considers the Town Internet connection an invaluable resource. Access to the Internetie -mail has been provided to staff members for the benefit of The Town government and its customers. Every staff member has a responsibility to maintain and enhance the Town's public image and to use the Internet/e -mail in a productive manner. To ensure that all employees are responsible, productive lntemet/e -mail users and that the Town's image is protected, the following policy guidelines are established. C. Acceptable Uses of the Internet/E -mail Employees accessing the Internet /e -mail are representing The Town. Employees are responsible for seeing that the Internet is used in an effective, ethical and lawful manner. The InterricUe -mail should be accessed and used to conduct official Town business, to gain technical and 90 TOWN OF LEESBURG PERSONNEL PROCEDURES MANUAL job - related information and for business contacts. These guidelines are intended to coordinate with Town employees' job responsibilities. D. Unacceptable Uses of the Internet/E -mail The following uses of the Town Internet and e -mail systems are prohibited: 1. Personal gain or advancement of personal interests; 2. Any use that disrupts Town services, the Town computer network or the networks of other users; 3. Any use that interferes with employee productivity; 4. Revealing or sharing user identification codes or passwords with others; 5. Fraudulent, harassing or obscene messages; 6. Messages with derogatory or inflammatory remarks about an individual's or group's race, sex, religion, national origin, disabilities; physical attributes, or sexual preferences; 7. Messages containing abusive, profane, or offensive language; 8. Any information that violates or infringes upon the rights of others. 9. Employees may not install personal e -mail accounts on Town equipment. 10. Employees using electronic organizers may install necessary software to download data for scheduling, etc. E. Communications Each employee is responsible for the content of all text, audio or images that he /she places or sends over the Intemet/e -mail. All messages communicated on the Internet or through e -mail must have the employee name attached. F. Security All messages created, sent or retrieved over the Internet or through e -mail are the property of The Town and should be considered public information. No aspect of the Town computer system, including the use of passwords to gain access to the system should be construed to create any expectation of privacy on the part of any person. The Town reserves the right to access and monitor all messages and files on the computer system as deemed convenient. Intemet/e -mail messages are public, not private, communications. Do not use the systems to send or receive confidential information. All communications, including text and images, may be disclosed without prior consent of the sender or the receiver. G. Applicable Laws In Virginia, the Virginia Public Records Act and the Virginia Freedom of Information Act (FOIA) are the laws governing management of public 91 TOWN OF LEESBURG PERSONNEL PROCEDURES MANUAL records. These laws treat electronic data generated by the public employer exactly the same as other written documents. If the data is a "public record" within the definition of statues, it is subject to disclosure unless a particular exemption or privilege applies. Any questions about the applicability of these statutes or about a specific request for electronic data should be referred to the Town Attorney's Office. There are also state and federal wiretapping laws that prohibit improper interception and use of electronic data and which carry criminal and civil penalties for violations. H. Document Management Employees should actively manage their e-mail files by archiving those files dealing with Town business and deleting all others. Employees should remain aware of the strain on storage capacity that numerous files and large picture and data files place on the Town computer network and server. Good document management practices include reducing particularly important correspondences and documents to paper versions. 1. Software To prevent computer viruses from being transmitted through the system, all downloaded information must be run though a virus scanner. Freewme /shareware downloading from the Internet is not permitted under current policy. Users shall not load unauthorized software (games, non Town standard software) on Town owned computers. 2. Copyright Issues Staff members may not transmit copyrighted materials over the Internet or through e -mail. Failure to observe copyright or license agreements may result in disciplinary action up to and including termination, or legal action by the copyright owner. 3. Violations Any violation of these guidelines may result in disciplinary action up to and including termination. The Town Manager has the authority to determine what is and is not appropriate and official use, and to grant, suspend or cancel an employee's access to the Internet/e -mail at any time for any reason. All suspected improper use of the Intemet /e -mail may be referred to the appropriate investigative authority. 92 TOWN OF LEESBURG PERSONNEL PROCEDURES MANUAL 10.8 Cell phones and Pagers A. Policy 1. Purchase Authorization: The Town Manager will authorize the purchase and issuance of cell phones and pagers to Town employees based upon recommendations from department directors, Information Technology Director, and the criteria outlined in this policy. 2. Department Directors are responsible for: a) Preparing recommendations for the assignment of cell phones and pagers to department employees based upon the criteria listed in # 3 below; b) Periodically reviewing the assignment of cell phones and pagers to department staff; and c) Reviewing monthly cell phone charges to ensure employees are paying for personal calls, as appropriate. 3. Cell phones and pagers maybe issued when: a) An employee spends considerable time outside the office and has regular occasion to be in contact with the office for job - related purposes; b) Efficiency of service delivery can be significantly increased; c) The level of employee safety can be increased; d) An employee has a significant role during a disaster or emergency situation. 4. Purchases of cell phones and pagers a) All cell phone service will be consolidated into a single cell phone provider. The cell phones will have a redundant communication capability to provide Town employees with an alternative means of communication when the telephone capability is not available. b) All pagers shall be converted to a single alphanumeric system to allow staff to receive information concerning their assignment and be dispatched directly to an assignment. 5. Cell phone and pager usage a) Employees assigned a cell phone or pager are expected to have it with them at least during normal business hours. b) Department directors may establish policies and procedures for their employee's use of cell phones and pagers that are based upon this regulation and not inconsistent with it. A copy of 93 TOWN OF LEESBURG PERSONNEL PROCEDURES MANUAL department policies and procedures will be provided to the Town Manager. c) In a disaster or Code Orange or higher alert status, employees who are assigned a cell phone or pager are expected to answer all calls or pages except when on approved leave. d) Cell phones and pagers maybe reassigned by the Town Manager and department directors to expedite the Town's response and coordinate the deployment and operations of essential staff and services in an emergency or disaster. e) Employees who use a cell phone for personal calls shall reimburse the Town $5 for the month in which the calls were made. Only occasional incidental calls are permitted to be made. f) All employees are prohibited from receiving or initiating a cell phone call while operating a Town vehicle. g) Cell phone and pager inventory i. The Department of Finance will maintain a master inventory of all cell phones and pagers by department and individual assignment. ii. The master inventory and any changes will be provided to the Information Technology Department for inclusion of the cell phone and pager numbers, except for law enforcement officers, in the Town directory. A copy of the master inventory will be provided to the Human Resources Department for emergency planning purposes. W. Each department will maintain a list of the cell phones and pagers by assignment. Changes to the list will be provided to the Department of Finance when the changes are made. B. Procedure 1. Request for cell phone or pager a) Employees or division chiefs will submit requests for cell phones or pagers to department directors based upon criteria set forth in Section 10.8 above. b) The Department Director will submit the request to the Town Manager for final decision. c) If the Town Manager approves a cell phone or pager, the department will submit a purchase order to the Finance Department. 94 TOWN OF LEESBURG PERSONNEL PROCEDURES MANUAL _ d) The Department of Finance will update the master inventory of cell phones and pagers on a semi - annual basis. 2. Payment for personal use of cell phone The Information Technology Department will provide department directors with copies of the cell phones billings for their department. a) When an employee has used the cell phone for any personal calls, the employee shall make a $5 payment to the Finance Department at the end of the month in which the personal calls were made. Employees using a Town cell phone for personal calls must ensure that the use is infrequent and of a short duration. The Town cell phone is not meant to be used as a substitute for a personal phone service. b) If the employee does choose to have payments automatically deducted from their paycheck, the employees will fill out a form provided by and submit it to the Finance Department. e) If the employee makes the payment by check or cash, a copy of the receipt of payment will be provided to the department director to be kept with the appropriate monthly cell phone billing. 10.9 Personal Phone Calls A. Purpose Establish a policy on the use of personal phones calls in the work place. B. Policy Employees are encouraged to limit the initiation and receiving personal phone calls during regular work hours. Personal cell phones should be turned off or on vibrate during the workday. If it becomes necessary to use their personal cell phone, the employee should, if possible, leave their work area to go to a less populated or occupied area as to not disrupt the conduct of Town business and to be considerate of other employees. 10.10 Use of Town Vehicles and Car Allowance A. Purpose The Town provides a limited number of employees with vehicles to assist them in carrying out their jobs both effectively and efficiently. 95 TOWN OF LEESBURC PERSONNEL PROCEDURES MANUAL B. Policy Vehicles shall only be authorized and assigned to departments and individuals by the Town Manager. Department directors may recommend the allocation of vehicles to their own department or to employees under their supervision. (See Section 7 Employee Benefits of this manual. Any Town employee who operates a Town vehicle must have a valid driver's license for the type of vehicle operated. 10.11 Dress Code for Employees A. Dress Code Policy Employees of the Town are expected to dress in a manner that is consistent with the duties and responsibilities of their job. Employees should at all times represent the Town in a respectable and positive manner including: 1. All clothing must be neat, clean, and in good repair 2. Personal cleanliness and good personal hygiene is required 3. Revealing clothing that is sheer or cut inappropriately is not acceptable 4. Employees will be briefed on their department dress code policy. 5. Town Hall dress standard may differ from other Town locations as they have the most business interaction. Directors with offices in Town Hall will work with the Town Manager to develop a consistent dress code for employees working in Town Hall. 6. If the department director notices, or is made aware, of an employee's non - compliance with the Town or department guidelines, the director will take action. 7. At certain times or for special events the Town Manager or department directors may give employees permission to deviate from the policy. 10.12 Drug and Alcohol Free Workplace A. Policy The Town prohibits the unlawful manufacture, distribution, dispensing, possession or use of a controlled substance during working hours. Town 96 TOWN OF LEESBURG PERSONNEL PROCEDURES MANUAL employees ate also prohibited from reporting to work under the influence of alcohol or controlled substances. In the event either prohibition is violated, the employee is subject to disciplinary action up to and including dismissal. (See Section 8 Safety, Health and Security of this manual for details regarding the Town's Drug and Alcohol Workplace Policy). B. Application This policy applies to all Town employees. In addition, as required by federal law the Town conducts random testing of those Town employees holding Commercial Driver's Licenses or who are in safety sensitive positions. The program also allows for testing as part of reasonable suspicion of any employee. C. Employee Assistance The Town recognizes that a wide range of issues can affect an employee's performance on the job. Consequently, the Town believes it is in the best interest of employees and the Town to provide an effective program to assist employees in resolving problems. The Town's employee assistance (EAP) provides consultation services for referrals to local treatment sources. However, participation in the EAP does not excuse employees from complying with Town policies or from meeting normal job requirements during or after receiving assistance. (See Section 7 \Employee Assistance Program of this manual for more information.). 10.13 Violence in the Workplace A. Policy The Town is committed to maintaining a workplace that is free from violence or threats of violence. The Town will not tolerate violence behavior or threats in the workplace. The workplace is considered to be Town buildings and property, Town vehicles and private vehicles while used on Town business, off -site training, or other assigned work locations. B. Violent Behavior No Town employee should be subject to verbal or physical conduct that is violent in nature. in addition, no employee is permitted to engage in violence or threaten violence toward another employee, supervisor, manager, customer, or resident. Examples of behavior covered by this policy include, but are not limited to: 1. Violent physical actions; 2. Direct or implied threats to do harm to person or to property, including intimidating use of one's body or physical objects; 97 TOWN OF LEESBURG PERSONNFL PROCEDURES MANUAL 3. Verbally abusive or intimidating language and gestures; 4. Threatening, abusive or harassing communication (for example, phone calls, letters, memoranda, faxes, e -mail, or voice mail messages); S. Unauthorized possession of a deadly weapon at the work site 6. Destructive or sabotaging actions against Town or personal property; 7. Engaging in a pattern of unwanted or intrusive behavior against another (for example: stalking, spying, etc.); or 8. Violation of a restraining order. C. Duty to Report An actual or reasonable perceived form or threat of violence involving a Town employee or occurring in the workplace must be reported to a supervisor or the Human Resources Department as soon as practical. This report must be made regardless of who commits the violent or threatening behavior, including a Town employee, contract employee, or a person representing the Town, or a member of the public. If there is uncertainty as to whether a situation constitutes violent or threatening behavior, the concerned individual is encouraged to discuss the matter with a supervisor or the Human Resources Department. Every employee has a responsibility in reporting violence: 1. It is the duty of an employee who experiences violent acts or behavior to report it. 2. It is the duty of any employee who witnesses or is aware of any violence or the threat of violence to report it. 3. Supervisors, managers and executives should monitor their respective work place and immediately intervene and report any suspected behavior even if the person or persons engaged in the conduct are not received a complaint. 4. Failure to report violent acts or threatening behavior can be a serious offense and may result in discipline. Each department, in conjunction with the Human Resources Department, will conduct a prompt and thorough investigation in response to a report. Violence in the work place is defined in Section 8 Safety, Health and Security in this manual. 98 TOWN of LEESBURG PERSONNEL PROCEDURES MANUAL _ Section 11: Employee Performance Evaluation 11.1 Application The terms of this Section shall apply to all regular full -time and regular part-time employees, with the following positions exempt: A. The Town Manager shall be evaluated on an annual basis as determined by the Town Council B. The Town Attorney shall be evaluated by the Town Manager on an annual basis. C. Temporary Full -time and Temporary Part-time. D. Flexible Part-time. 11.2 Policy Performance goals and objectives are developed to encourage employees in aligning individual job duties with the goals and objectives of their department and /or divisional responsibilities. Individual performance accomplishments provide the opportunity to evaluate the success of the individual and department in providing services to the citizens and visitors to the Town. Performance evaluations are designed to determine how well employees achieve established goals, perform job duties, and interact with customers, coworkers, and team members. Directors and supervisors are responsible for establishing departmental goals that contribute to the Town's mission and to establish individual employee goals and /or duties that contribute to successfully accomplishing both the department's goals and the Town's mission. The purpose of employee performance evaluation is to help employees focus work activities so that employee, department, and Town goals are achieved. The performance evaluation may be used as the basis for personnel decisions, including career development, salary increases, and disciplinary action, as appropriate. The Performance Evaluation is designed so that employees: A. Know what is expected of them; B. Are given the opportunity to contribute to developing individual performance goals; C. Receive timely feedback about performance D. Receive coaching and constructive criticism when appropriate; E. Receive opportunities for education, training, career development, and promotion; 99 TOWN OF LEESBURG PERSONNEL PROCEDURES MANUAL F. Receive recognition in a fair and equitable manner. 11.3. Responsibilities A. Employee. All employees shall receive a semi -annual review and an annual performance evaluation. All employees are responsible for: 1. Providing input to supervisor in the development of individual goals and objectives that contribute to departmental goals and the Town's mission; 2. Providing input to the performance evaluation, through the optional self - evaluation opportunity; 3. Meeting expectations and achieving performance standards; 4. Discussing concerns and /or questions about any part of his/her job description or performance evaluation with his/her supervisor; and 5. Identifying and participating in career development and training opportunities B. Supervisor. All supervisors are accountable for the responsibilities listed below and the timeliness, fairness and accuracy of the performance evaluations conducted for each of their subordinate employees. All supervisors are responsible for: 1. Completing training on performance evaluations and recognition; 2. Reviewing departmental goals and objectives; 3. Seeking input from subordinate employees and working to develop individual goals and identify duties and relevantjob competencies; 4. Providing clear expectations, consistent measures, and achievable standards of performance; 5. Reasonably supporting and providing resources to meet performance standards; 6. Providing coaching for correction of any identified job performance deficiencies; 7. Identifying and encouraging participation in career development and training opportunities; 8. Recognizing outstanding performance; 9. Conducting timely evaluations for each employee assigned to him /her; and 10. Providing and reviewing a written copy of the job description, including the primary functions of the job, for all new, reassigned, or promoted employees. C. Department Director. All department directors are responsible for: 1. Ensuring performance evaluations are completed in a timely fashion; 2. Ensuring that an appeals process is accessible to employees; 3. Ensuring consistency and equality we maintained throughout the performance evaluation process; 100 TOWN OF LEESBURO PERSONNEL PROCEDURES MANUAL 4. Ensuring performance evaluation ratings are well documented; 5. Ensuring goals and objectives are developed for the department; and 6. Reviewing, signing, and approving final performance evaluations. D. Human Resources Department. The Human Resources Department is responsible for: 1. Providing training on the performance evaluation process and forms to all Town employees; 2. Maintaining files of all required performance documentation; 3. Actively supporting departments by providing guidance and assistance in the practical application of the performance evaluation process; 4. Notifying supervisors of performance evaluation deadlines 30 calendar days in advance of respective due dates; 5. Issuing optional self evaluation forms to all employees 45 calendar days in advance of due dates; 6. Ensuring that an appeals process is accessible to employees; 7. Ensuring complete performance evaluation in a timely fashion; and S. Providing a copy of the final evaluation to the employee upon request. E. Town Manager. The Town Manager is responsible for: 1. Ensuring that all regular full -time and regular part-time employees are given a semi - annual review and an annual performance evaluation; 2. Approving all regular full -time and regular part-time performance evaluations. 11.4. Performance Evaluation Periods A. Probationary Period. A newly hired, reassigned, or promoted employee will be on probation for a period of one year in order to demonstrate that he /she can perform the duties of the position in a satisfactory manner. New, reassigned, or promoted employees shall receive a semi - annual written review after completing 6 months of service in the position, and an annual written performance evaluation at 12 months of service in the position. B. Non - Probationary. Employees shall receive a semi - annual review and an annual performance evaluation annually. Employees shall receive the semi - annual review midway through the performance evaluation period. Employees shall receive the annual performance evaluation on or before the performance evaluation on or before the performance evaluation due date. The Human Resources Department will contact supervisors 30 calendar days in advance of an upcoming performance evaluation due date. C. Job Changes. If an employee is transferred, promoted or demoted; the performance evaluation date changes to the effective date of the job 101 TOWN OF LEESBURG PERSONNEL PROCEDURES MANUAL change. When a supervisor permanently leaves his /her position, he /she shall complete a written performance summary for each of his /her subordinate. The written performance summary should be submitted to the Human Resources Department so it can be placed in the employee's personnel file. D. Semi - Annual Review. A semi - annual review shall be conducted with each employee midway through the evaluation period. E. Other. An employee, supervisor or department director can request a performance evaluation or review be completed at any time during the year for any reason. 11.5. Employee Self- Evaluation (Optional) Each employee should be afforded an opportunity to provide the supervisor with a self - evaluation of his /her job performance for the evaluation period. The employee will receive notification from the Human Resources Department of the opportunity to provide a self - evaluation at least 45 calendar days prior to the annual performance evaluation due date. If the employee chooses to provide written self - evaluation comments to his/her supervisor for inclusion in the annual performance evaluation, they shall provide them at least 30 working days prior to the performance evaluation due date. If the employee provides a self - evaluation to the supervisor in a timely manner, the supervisor shall review and consider the self - evaluation when completing the employee's performance evaluation. 11.6. Signatures The supervisor shall have the performance evaluation initialed by the department director prior to meeting with the employee. At the conclusion of the evaluation, the form shall be signed by both the supervisor and the employee. However, an employee's signature does not reflect agreement with the assessment, only that the employee was given the opportunity to review and discuss the written evaluation with the supervisor. Upon request, an employee shall be granted a minimum of 5 working days to provide written comments to be attached to a contested annual evaluation form. The department director shall sign the evaluation after the employee has been given the opportunity to provide written comments. The Director of the Human Resources Department and Town Manager shall also sign the evaluation prior to placing the Performance Evaluation form into the employee's personnel file. TOWN OF LEESBURG PERSONNEL PROCEDURES MANUAL 11.7. Feedback Supervisors should provide continuous feedback to their subordinate employees throughout the year. The assessment of particularly good performance, or the need for improvement, is best communicated in the course of normal daily interactions and discussions with the employee, or in periodic meetings set up for that purpose. If an employee is not receiving adequate feedback, the employee should ask his/her supervisor for suggestions on ways to improve the lines of communication. With regular communication, there should be no unexpected outcomes when the performance evaluation is completed. The content of performance evaluations are not subject to the Town of Leesburg Grievance Procedure. 11.8. Training for Performance Evaluations Training is critical to providing a quality performance evaluation process. Individuals responsible for reviewing employee performance shall complete annual mandatory training on how to implement the performance evaluation process. Additional programs are available to train, support, and guide supervisors and employees in the development of goals, givingireceiving effective feedback, and writing performance measures and standards. New supervisors are required to attend mandatory training sessions on conducting effective performance evaluations within six months of their appointment. Employees are encouraged to attend training to better understand the performance evaluation process and forms. 11.9. New Employee Orientation The New Employee Orientation session will introduce the performance evaluation process. 11.10. Documenting Performance While it is part of each supervisor's responsibility to document performance, employees are also strongly encouraged to document their own performance. Documentation of performance is critical to support and justify performance evaluation scores. Accurate record- keeping and documentation is the key to a successful and effective performance evaluation. 11.11. Retention of Performance Evaluation Forms A. Completed Performance Evaluation Forms. Performance evaluation forms, including those developed for re- evaluation, are official personnel 103 TowN OF LEESBURG PERSONNEL PROCEDURES MANUAL documents and must be retained in the employee's official personnel files when completed. B. Confidentiality. Performance Evaluations and all related forms are to be held in strict confidence. Only the following individuals may obtain access to an employee's performance evaluation: employee, supervisor, reviewer (if other than the employee's supervisor), department director, or those specifically authorized by the Human Resources Director acting on official Town business. 11.12. Absenteeism During Performance Evaluation Period Supervisors may consider the length of time that an employee performed his/her job during the evaluation period. An employee must have actively worked his /her regularly scheduled hours for at least 120 work days during the performance evaluation period to qualify for a merit increase. However, the following types of leave shall not negatively impact the employee's overal l performance rating: overtime, compensatory, on -call, worker's compensation, military, Family and Medical Leave, and Short-term Disability under the Virginia Sickness and Disability Program (VSDP). In addition, Worker's Compensation (Code of Virginia, Section 2.1-114.5(5)f Section 2.2 -1201 after 10 /l /01], military, Family and Medical Leave, Short-term disability, and Long -term disability working status leave shall not affect qualification for a merit increase. 11.13. Performance Improvement Plan (PIP) An employee who receives a rating of "Needs Improvement" shall develop a Performance Improvement Plan (PIP) with his/her supervisor. The Performance Improvement Plan (PIP) is designed to facilitate constructive discussion between an employee and his/her supervisor and to clarify the work performance to be improved. The PIP establishes clear, fair and specific performance goals to be measured during the following three months. It is recommended that the supervisor and Human Resources Department review the plan to ensure consistent and fair treatment of Town employees. The supervisor monitors and provides feedback to the employee regarding his/her performance related to the PIP during the three month period. The supervisor should review the following four items with the employee when discussing the PIP: A. State performance to be improved. Examples of desired improvements should be specifically cited in writing. B. Consistently state expectations to be met. 104 TOWN of LEESBURG PERSONNEL PROCEDURES MANUAL C. Communicate the feedback plan to the employee. Meeting times should be specified along with who will and how often the performance measures will be reviewed and how progress will be documented. D. Specify possible consequences if improvements in job performance are not achieved. PIP Outcome If the employee receives a rating of "Needs Improvement" or lower following the three month re- evaluation period, the employee may be demoted, reassigned, or terminated at the discretion of the Town Manager. 11.14. Appeals A. Supervisor/Reviewer Level. If an employee disagrees with a performance evaluation, he /she should first discuss the issues of concern and disagreement with the reviewing supervisor. The employee shall provide supporting documentation to justify any requested revisions. The supervisor shall inform the employee in writing of his/her decision regarding the appeal and provide any revisions to the original performance evaluation to the employee within 10 working days of receiving the appeal. B. Department Director Level. If an employee cannot resolve the appeal with the supervisor, the employee may submit a written appeal with supporting documentation to the department director requesting intervention and additional review of the evaluation. The department director shall inform the employee and supervisor of his/her findings regarding the appeal within 10 working days of receiving it. The department director may require the supervisor to revise the evaluation based on the outcome of the appeal. C. Human Resources Department Level. Should the department director's decision not satisfy either the employee or the reviewing supervisor, the employee or supervisor may appeal in writing to the Human Resources Director. The employee, supervisor and department director shall meet with the Human Resources Director to discuss the appeal. The Human Resources Director should inform the employee, supervisor and department director of his/her findings regarding the appeal within 10 working days of receiving it. The Human Resources Director may require a supervisor to revise the evaluation based on the outcome of the appeal. D. Town Manager Level. Should the Human Resources Director decision not satisfy the employee, reviewing supervisor, department director any of these individuals may appeal to the Town Manager. The employee, supervisor, department director, and Human Resources Director shall meet with the Town Manager to discuss the appeal. The Town Manager shall indicate in a 105 TOWN OF LEESBURG PERSONNF,L PROCEDURES MANUAL written response within 10 working days of receiving the appeal whether he /she supports the original performance evaluation, the appeal or an alternative position. 1. The appeal's written response should indicate one of the following: a. Agreement with the evaluation; b. Revision of the evaluation; or c. Completion of anew evaluation. W. TOWN OF LEESBURG PERSONNEL PROCEDURES MANUAL Section 12: Employee Incentives/Recognition 12.1 Policy. It is the policy of the Town to encourage all employees to fully participate in providing the best service to our citizens. Providing recognition to employees for their loyal and dedicated service to the Town has a positive impact on morale and productivity. Employees who feel appreciated for their work have greater incentive to remain employed by the Town and to demonstrate excellence in public service. To achieve this, the Town will recognize individuals and teams who demonstrate exceptional customer service, continuous improvement, and/or teamwork. The Town participates in the annual Public Service Employee Recognition month, currently designated in May. Therefore May will be the month in which all awards, with the exception of spot awards, will be presented. 12.2 Recognition Principles A. Guiding Principles for Recognition and Incentives: 1. Deserving employees should receive some form of appreciation throughout the year even if only a verbal or written thank you from a supervisor. 2. Appropriate public recognition can enhance impact of any form of appreciation, e.g. at a staff meeting. 3. Appropriate recognition should take into account what is meaningful to the person being recognized. 4. Every employee has a responsibility to ensure actions that merit recognition are brought to the attention of a supervisor. S. Recognition should never become an entitlement or expected compensation. 6. Both team and individual recognition is important. 7. Recognition of any type must be fairly and equitably considered throughout the organization. 12.3 Responsibilities A. The Human Resources Department 1. Has the overall responsibility to administer the recognition and incentives program. 2. Assists departments in the interpretation and execution of this program. 3. Works with the Employee Advisory Committee (EAC) to Reviewthe Program and recommend changes as necessary to the Town Manager. 107 TOWN OF LEES13URG PERSONNEL PROCEDURES MANUAL B. The Finance Department 1. Determines tax implications of reward on employee pay (if any) 2. Facilitates payment to award winners. C. Town Manager/Department Directors 1. Use the policy as a framework to develop recognition programs within their departments tailored to the needs of their employees. 2. Ensure that recognition and incentives are fairly and uniformly administered based on merit. 3. Ensure that deserving employees are recognized in a timely manner to enhance the impact of the recognition. 4. Ensure that adequate funds exist to cover monetary recognition and employee recognition activities during employee recognition month. C. Supervisory/Managerial Employees Supervisory/managerial employees are encouraged to assist department directors in ensuring that employees receive appropriate recognition. D. Peers Peers are encouraged to recognize each other for team and individual efforts. 12.4 Types of Recognition A. Individual Awards. The Awards Committee, through the office of the Town Manager shall determine the awards categories and required criteria for any given year They will work in concert with the aforementioned groups to assure the intentions of the policy are met. The following categories should be considered, but not limited to: service /longevity bonus, safety team award, innovation/cost savings award, customer service award, outstanding ideas. The Awards Committee, through the office of the Town Manager will be responsible for soliciting nominations for these awards. Recipients of these awards will be recognized during the annual award ceremony. The Awards Committee is composed of volunteers from various departments. ]. Eligibility. All regular Town employees in all classifications are eligible to be nominated to receive an award. 2. Nomination. Any eligible employee may nominate another employee by submitting the nomination form provided by the Awards Committee. The forms will be submitted to the Awards Committee by the deadline set forth in its solicitation material. The nomination must explain how the nominated employee has demonstrated a commitment to service 108 TOWN of LEESBURG PERSONNEL PROCEDURES MANUAL excellence and provide additional supporting documentation such as letters or Council minutes. 3. Selection. Selections are made by the Awards Committee in coordination with the office of the Town Manager 4. Award Presentation. Every attempt shall be made to recognize employees in a timely manner so that the recognition does not lose its impact. The actual award will be presented during the Annual Award Ceremony in May. 5. Notification: Employees who are nominated, but not selected, will be informed of their nomination as a courtesy. B. Service /Longevity Awards. These awards are presented to recognize individuals who have been employed with the Town in five year increments, beginning with five years. Determination of these awards is based on the fiscal, not calendar year. C. Spot Awards. Small awards with a value to be determined by the Town Manager can be given by department directors, and /or the Town Manager. These discretionary awards are granted on the spot to an employee, or team of employees who perform an outstanding act or service for the Town. Spot awards will not be included during the annual awards ceremony and will be presented as follows: 1. Selection. Department directors and/or the Town Manager may give a Spot Award to any Town employee, or group of employees who have demonstrated outstanding service to that department or the Town, and are not limited to those employees within their department. 2. Nomination. Department directors and /or the Town Manager will complete the Employee Spot Award Form and submit it to the Human Resources Department. Peers may recommend a coworker to a department director or to the Town Manager. If an award is being given outside of their own department, the signature of that employee's department director must be obtained prior to notifying the employee. 3. Award Presentation. The nominating director will provide one copy of the nomination form along with a certificate (to be prepared by Human Resources) to the recipient of the award. The director will keep one copy of the paperwork and will give one copy to the Finance Department. a) If the Spot Award is presented to a team, two options are available: a designated amount can be used to purchase edibles or 109 TOWN of LEESBURG PERSONNEL PROCEDURES MANUAL other items that can be enjoyed by all members of the team, OR cash awards can be given to each team member in an amount to be determined by the Town Manager, not to exceed the department's allocated amount. D. Outstanding Performer Award. An outstanding performer award may be appropriate when an employee is recognized for exemplary performance. The rewarded performance must be unique and identifiable as an act or series of closely related acts which directly achieved or significantly helped organizational goals. A one time payment in an amount to be determined by the Town Manager may be awarded to an individual if it is supported by thorough documentation and approved by the proper levels of management. 1. Nomination. Department directors and /or the Town Manager may nominate any Town employee, or group of employees who have demonstrated outstanding service to that department or the Town resulting in monetary savings, exemplifying Town values, identifying a process improvement, initiating productivity enhancements , displaying innovation/creativity, and consistently displaying a positive attitude. 2. Selection. Department directors must use careful discretion and limit this award to only unique and well deserving cases. Special criteria and guidelines will be put forth by the Awards Committee in conjunction with the Human Resources Department and office of the Town Manager. Final selection will be made by the Awards Committee. 3. Award Presentation. Every attempt shall be made to recognize employees in a timely manner so that the recognition does not lose its impact. The employee will also be recognized at the Annual Award Ceremony in May. 12.5 Awards Presentation A. Annual Recognition Event. Each year the Town will sponsor an event which recognizes employees and to present awards for noteworthy achievements. This event may be a luncheon, 110 TOWN OF LEESBURG PERSONNEL PROCEDURES MANUAL reception or other designated event. Special award winners, service award recipients and their department directors, along with the Town Manager, Mayor and Town Council will be invited to participate in this event. B. Annual Awards Ceremony. Each year, prior to the employee recognition event, award winners and service recipients shall be honored at a ceremony to take place publicly with all employees of the Town, Mayor and Council invited to participate. 111 TOWN OF LEESBURG PERSONNEL PROCEDURES MANUAL Section 13: Employee Discipline 13.1 Policy Discipline is a process that is used to address inappropriate behavior. It is the policy of the Town that discipline or the correction of improper behavior is done at the lowest level, with the first line supervisor. The Town behavior that violates laws, policies, regulations, procedures and rules, or that results in unacceptable performance and unethical conduct. Disciplinary action shall be imposed fairly and impartially and shall be proportional to the seriousness of the issue being addressed. Supervisors are primarily responsible for handling disciplinary issues. 13.2 Coverage This section applies to all Town employees including regular full -time and part-time employees as well as flexible employees. All Public Safety Employees, sworn and civilian, are covered by the provisions set forth in this section, but may also be subject to General Orders approved by the Chief Of Police. This section does not apply to the Town Manager or Town Attorney, as they serve at the pleasure of the Town Council. 13.3 Causes for Disciplinary Action The following shall be causes for disciplinary action, however this list shall not be considered all inclusive. • Habitual tardiness or absenteeism • Absence from designated work area without permission • Conducting personal business on Town time without authorization • Failing to follow safety regulations • Acts of incompetence • Absence without leave • Making false claims of illness or misuse of sick leave • Failure to report accidents or personal injuries • Dealing with the public in a discourteous or unprofessional manner • Insubordination • Failing to maintain high standards of conduct • Negligence or carelessness resulting in damage to municipal property or equipment • Misappropriation, destruction, theft or conversion of municipal or private property • Proceeding to work under the influence of alcohol, narcotics, or controlled substances without a valid prescription from a physician • Using alcohol, narcotics, or other controlled substances on municipal property at any time without a physician's prescription 12 ToWN OF LEESBURG PERSONNEL PROCEDURES MANUAL • Operating municipal equipment under the influence of alcohol, narcotics or controlled substances outside of the guidelines set forth by a valid prescription from a physician • Granting of special favors or privileges, in the course of work, not normally available to citizens or use of confidential information obtained during the course of work for personal gain or private benefit of others • Using or attempting to use political influence in the securing of a promotion, leave of absence, transfer or any change in status as an employee of the Town • Violating any Town Policies including but not limited to Equal Employment Opportunities, Sexual Harassment, and Internet Policies. • Being convicted or admitting to participation of a felony or serious misdemeanor crime that could negatively affect their job or job performance. • Acts of misconduct while on duty 13.4 Disciplinary Actions Disciplinary actions shall be proportional to the seriousness of the violation and shall generally be progressive in nature. Disciplinary actions may include some of the following: • Oral Counseling— To explain policies and advise against further violations. Generally, an oral warning is informal, and no record is kept. • Oral Reprimand — To advise employee that continued violation will not be tolerated. A supervisor may keep an informal memo to record the reprimand, however no written reprimand is given to employee and nothing goes into the employee's personnel file. • Written Reprimand — A copy goes to department director and to the Human Resources Department for the employee's personnel file. • Suspension —Requires notification from department director through Human Resources Department and requires approval from Town Manager • Dismissal — Requires approval from Town Manager for regular employees, but not for flexible employees. • Other forms of disciplinary action as deemed appropriate by the Town Manager 13.5 Discipline Procedure It is the responsibility of the supervisor to speak with the employee concerning the conduct requiring disciplinary action. The actions that can be taken for correcting disciplinary problems will depend on the severity of the action. The supervisor should keep a log to document the steps taken. 113 TOWN OF LEESBURG PERSONNEL PROCEDURES MANUAL The possible actions are enumerated in Section 13.4 Disciplinary Actions of this manual. If a written reprimand is warranted, a copy needs to go to the employee, his /her Human Resources personnel folder, and the Department Director. If the situation requires that the employee be suspended or dismissed, Town Manager approval will be required. 13.6 Employee Appeal If the employee feels he/she is being wrongly disciplined, he /she may appeal the decision through the grievance procedures. See Section 14 Grievance Process in this manual. 14 TOWN of LEESBURG PERSONNEL PROCEDURES MANUAL Section 14: Grievance Process 14.1 Statement of Policy The Town is committed to the policy that Town employees will receive fair and equitable treatment in all aspects of human resources management (Merit Principle #1). The purpose of this policy is to provide a clearly defined process that allows employees of the Town to submit a grievance if they feel they have not been treated fairly and equitably, and that such grievances shall be handled in a prompt, fair and orderly manner. Further, employees must feel that they can file a grievance without threat of discrimination, coercion, recrimination, restraint or reprisal. 14.2 Coverage of Personnel This grievance procedure is applicable to Town personnel as follows: A. Regular full -time and regular part time employees in authorized positions listed in the personnel definition section as approved by the Town council, are eligible to file grievances under this procedure with the following exceptions: 1. The Town Manager 2. The Town Attorney 3. Employees serving a probationary period 4. Employees whose terms of employment are limited by law 5. Appointees of elected individuals or selected groups 6. Flexible, limited term and seasonal employees B. The Town Manager shall determine the officers and employees by position excluded from this grievance procedure and shall maintain a list of such positions in the Department of Human Resources_ C. The Equal Employment Opportunity Commission (EEOC) Discrimination Complaint Procedure promotes equal employment opportunities for Town employees and provides a means for internal resolution of sexual harassment complaints, and/or discrimination complaints which are based on race, color, religion, national origin, gender, age, political affiliation, marital status, disability or sexual orientation. 14.3 Police Officer Procedural Guarantees A. Sworn police officers of the Town are provided certain procedural rights in matters which could lead to dismissal, demotion, suspension, or transfer for punitive reasons. These rights are mandated by the Law Enforcement Officers' Procedural Guarantee Act, Section 9.1 -500 -507, Code of Virginia 15 TOWN OF LEESBURG PERSONNEL PROCEDURES MANUAL (1950), as amended. Sworn officers, with the exception of the Chief of Police and officers on probation may elect to proceed under the Town's grievance procedure, or the Law Enforcement Officers' Procedural Guarantees, but not both procedures. B. Nothing in this section will be construed to prohibit the informal counseling of a law enforcement officer by a supervisor for a minor infraction of policy or procedure which does not result in a disciplinary action. 14.4 Definition of Grievance The grievance shall be a complaint or dispute by an eligible Town employee relating to his or her employment, including but not limited to: A. Disciplinary actions, including dismissals, disciplinary demotions, and suspensions, provided that dismissals result from formal discipline or unsatisfactory job performance; Performance evaluations are not grievable. B. The application of personnel policies, procedures, rules and regulations, including the application of policies involving matters referred to in Section 15.4 below; C. Discrimination on the basis of race, color, religion, national origin, gender, age, political affiliation, marital status, disability, or sexual orientation; D. An act of retaliation as a result of the participation in a grievance action or because the employee, in complying with any law of the United States or of the Commonwealth, has reported any violation of such law to a governmental authority, has sought any change in law before the Congress of the United States or the General Assembly, or has reported an incidence of fraud, abuse, or gross mismanagement. 14.5 Town Responsibilities The Town shall continue to have the exclusive right to manage the affairs and operations of government. Accordingly, the following complaints are nongrievable except where such actions affects an employee who has been reinstated within the previous six months, as a result of the final determination of a grievance, termination, layoff, demotion or suspension from duties because of lack of work, reduction in work force, or job abolition: A. Establishment and revision of wages or salaries, position classification orl general benefits; -- 116 TOWN of LEESBURG PERSONNEL PROCEDURES MANUAL Work activity accepted by the employee as a condition of employment or -- work activity which may reasonably be expected to be a part of the job requirements; C. The contents of ordinances, statutes or established personnel policies, procedures, rules and regulations; D. Failure to promote except where the employee can show that established promotional policies or procedures were not followed or applied fairly, E. The methods, means and personnel by which work activities are to be carried out, including, but not limited to: (1) provision of equipment, tools and facilities necessary to accomplish tasks; (2) scheduling of manpower / personmel resources; and (3) training and career development. F. The hiring, promotion, transfer assignment and retention of employees within the Town; G. The relief of employees from duties of the Town government in emergencies. In any grievance brought under the exception to provision (f) of this section, the action shall be upheld upon a showing by the Town that: a) there was a valid business reason for the action, and b) the employee was notified of the reason in writing. 14.6 Grievance Filing Procedure A. Overview. All grievable employment complaints and disputes will be administered in the manner here specified and processed within the stated time limits. Personal face -to -face meetings are required for all steps. With the exception of the final management step, the only persons who may normally be present in the management step meeting are the grievant, the appropriate Town official at the level at which the grievance is being heard, and appropriate witnesses for each side. Witnesses shall be present only while actually providing testimony. At the final management step, the grievant, at his/her option, may have present a representative of his/her choice. If the grievant is represented by legal counsel, local government likewise has the option of being represented by counsel. B. Multiple Grievances. Prior to appointing a hearing officer, multiple grievances may be treated by the parties in ajoint manner. The parties could agree to address two or more grievances at any given management step. If more than one grievance is pending involving the same factual background and the same issues or policies, either party may request consolidation for hearing purposes. Accordingly, grievances may be consolidated for hearing without a request from either party. 117 TOWN OF LEESBURG PERSONNEL PROCEDURES MANUAL C. Filing Process 1. Step 1: File Grievance with Immediate Supervisor An employee who has a grievance shall discuss the problem with his/her immediate supervisor. A grievance alleging discrimination, harassment or retaliation by the immediate supervisor may be initiated with the next level supervisor /manager or other management official. a) Within 20 working days of the occurrence of the event to be grieved or knowledge of such occurrence, whichever is later, the employee must present this initial statement of grievance to the his/her immediate supervisor. b) The immediate supervisor (or other management official) will investigate such complaint and respond to the employee within five working days after this initial discussion. 2. Step 2: Meeting with Immediate Supervisor and Department Director. A. If the response from step 1 is not acceptable to the grievant, the grievant may file, within five working days from his or her receipt of the supervisor's response to step 1, a written grievance. B. The grievant must present this written grievance to the immediate supervisor and forward a copy to the department director. The grievance must be filed on a grievance form and must specify the relief sought. C. The immediate supervisor and the department director will meet with the grievant within two working days after receipt of the written grievance to discuss the grievance. D. Within three working days after this meeting, the department director will respond to the grievance in writing. 3. Step 3: Meeting with Town Manager. a) If the department director's written reply from step 2 is not acceptable to the grievant, the grievant may request, in writing, a meeting with the Town Manager for further consideration of the grievance. This request must be made within three working days from receipt of the reply from the department director. b) This meeting shall be scheduled within ten working days from receipt of the request from the grievant. 18 TOWN OF LEESBURG PERSONNEL PROCEDURES MANUAL e) The Town Manager will hear both sides of the dispute, investigate causes, and provide a written reply to the grievant within five working days of the meeting. 4. Step 4: Request for Panel hearing a) If the Town Manager's reply from step 3 is not acceptable to the grievant, the grievance may be considered at a panel hearing. b) The request for a panel hearing must be made on the grievance hearing request form to the Town Manager. This form is available electronically on the Town's website, or through the Human Resources Department. c) Request for a panel hearing must be received by the Town Manager within five working days after the receipt of the step 3 reply. 14.7. Compliance A. After the initial filing of a written grievance, failure of either party to comply with all procedural requirements of the grievance procedure, including the panel hearing, without just cause, shall result in a decision in favor of the other party on any grievable issue, provided the party who is not in compliance fails to correct the noncompliance within five workdays of receipt of written notification. Such written notification by the grievant shall be made to the Town Manager, or appointed designee. B. The Town Manager or appointed designee, at his/her option, may require a clear written explanation of the basis for just cause extensions or exceptions. The Town Manager or appointed designee shall determine compliance issues. Compliance determinations made by the Town Manager shall be subject to judicial review by filing a petition with the Loudoun County Circuit Court within thirty calendar days of the compliance determination. 14.8 Qualification for Panel Hearing A. Qualifying Actions Not all grievances proceed to a hearing. Only grievances that challenge certain actions qualify for a hearing. B. Actions Which Automatically Qualify A. Formal discipline (written notice), and; 119 TOWN OF LEESBURG PERSONNEL PROCEDURES MANUAL B. Dismissal for unsatisfactory performance. C. Actions Which May Qualify The grievant may qualify for a hearing if (1) it claims, and (2) the facts, taken as a whole, raise a sufficient question as to whether an adverse employment action has occurred, as a result of one or more of the following: 1. Unfair application or misapplication of state and Town personnel policies, procedures, rules, and regulations; 2. Discrimination on the basis of race, color, religion, national origin, gender, age, political affiliation, marital status, disability or sexual orientation; 3. Arbitrary or capricious performance evaluation; 4. Retaliation for participating in the grievance process, complying with any law or reporting a violation of such law to a governmental authority, seeking to change any law before Congress or the General Assembly, reporting an incidence of fraud, abuse, or gross mismanagement, or exercising any right otherwise protected by law; or 5. Informal discipline — for example, terminations, transfers, assignments, demotions, and suspensions — which are not accompanied by formal discipline (a Written Notice) but which are taken primarily for disciplinary reasons. D. Actions Which Do Not Qualify Claims that relate solely to the following issues do not qualify for a hearing: 1. Establishment or revision of wages, salaries, position classifications, or general benefits; 2. Contents of statutes, ordinances, personnel policies, procedures, rules, and regulations; 3. Means, methods, and personnel by which work activities are undertaken; 4. Hiring, promotion, transfer, assignment, and retention of employees; 5. Termination, layoff, demotion, or suspension from duties because of a lack of work, reduction in work force, or job abolition; 120 TOWN OF LEESBURG PERSONNEL PROCEDURES MANUAL 6. Work activity accepted by an employee as a condition of employment or which reasonably may be expected to be part of the content of the job; 7. Relief of employees from duties in emergencies; or 8. Informal supervisory actions — for example, interim evaluations, counseling memoranda, and oral reprimands. The fact that the claim challenges an action under this section does not preclude it from qualifying if (l) the grievance claims, and (2) the facts, taken as a whole, raise a sufficient question as to whether the action constituted an adverse employment action that was improperly tainted by (a) misapplication or unfair application of policy, (b) discrimination, (c) arbitrary performance evaluation, (d) retaliation, or (e) unwarranted discipline. 14.9 Determination of Qualification for Panel Hearing A. Decisions regarding grievances and access to the procedure shall be made by the Town Manager or appointed designee, at any time prior to the panel hearing, at the request of the Town or grievant, within ten calendar days of the request. B. The Town Attorney shall not be authorized to decide the question of grievability. C. A copy of the grievance ruling shall be sent to the grievant. Decisions of the Town Manager or appointed designee may be appealed to the Loudoun County Circuit Court for a hearing on the issue of whether the grievance qualifies for a panel hearing. D. Proceedings for the review of the decision of the Town Manager or appointed designee shall be instituted by the grievant by filing a notice of appeal with the Town Manager within ten calendar days from the date of receipt of the decision and giving a copy thereof to all other parties within ten calendar days. E. Thereafter, the Town Manager or appointed designee shall transmit to the clerk of the court to which the appeal is taken: a. Copy of the decision of the Town Manager, b. Copy of the notice of appeal, and c. The exhibits. 21 TOWN OF LEESBURG PERSONNEL PROCEDURES MANUAL F. A list of the evidence furnished to the court shall also be furnished to the grievant. The failure of the Town Manager or appointed designee to transmit the record shall not prejudice the rights of the grievant. The court, on the motion of the grievant may issue a writ of certiorari requiring the Town Manager to transmit the record on or before a certain date. G. Within thirty calendar days of receipt of such records by the clerk, the court, without a jury, shall hear the appeal on the record transmitted by the Town Manager or his or her designee and such additional evidence as may be necessary to resolve any controversy as to the correctness of the record. The court, in its discretion, may receive such other evidence as the ends of justice require. The court may affirm the decision of the Town Manager or his or her designee, or may reverse or modify the decision. The decision of the court shall be rendered no later than the fifteenth calendar day from the date of the conclusion of the hearing. The decision of the court is final and may not be appealed. 14.10 Procedures for and Conduct of Grievance Hearings A. Except as otherwise noted, the following rules apply to all levels of grievance bearings. 1. Role of the Director of Human Resources. a) The Director of Human Resources or his /her designee shall advise both employees and supervisors in matters concerning this grievance procedure. b) Where a grievant appeals the Step 2 or Step 3 decision, the Director of Human Resources or his/her designee shall transmit the grievance record to the hearing officer or grievance panel, as the case may be, at the next higher level. c) During Step 3 and Step 4 hearings, the Director of Human Resources or his/her designee shall serve the hearing officer or grievance panel, as the case may be, as facilitator and advisor on personnel- related matters. d) Neither the Director of Human Resources nor his/her designee shall be present during the grievance panel's private deliberations and decision- making process e) Time intervals specified in Steps 1 through 4 may be extended by mutual consent of the parties. 22 TOWN OE LEESBURG PERSONNELPROCEDURES MANUAL f) Assure that all requirements for the Americans with Disabilities Act of 1990 are met for any parties participating in the Grievance Process B. Scheduling 1. When a deadline falls on a Saturday, Sunday, or Town holiday, the next calendar day that is not a Saturday, Sunday, or Town holiday shall be considered the last calendar day. 2. As far as practical, all grievance hearings shall be held during normal Town working hours. 3. Town employees who are necessary participants at grievance hearings shall not lose pay for time necessarily lost from their jobs and will not be charged leave because of their attendance at such hearings. 4. At the Step 4 hearing, the grievant, at his option, may have present a representative of his choice. The grievant may be represented by legal counsel. The Town likewise has the option of being represented by counsel. C. Pre - hearing Conference A pre - hearing conference is required and, at the hearing officer's discretion, may be conducted in person or by telephone. This conference provides the opportunity to manage the hearing by addressing procedural and evidentiary issues. It allows either party to request a particular witness or a particular document to be available during the hearing. The Town must make available any employee ordered by the hearing officer to appear as a witness. D. Recording 1. The use of recording devices or a court reporter is not permitted at Step 1, 2, and 3 hearings. Only Step 4 hearings may be recorded. Where a Step 4 hearing is recorded, it will be the responsibility of the Director of Human Resources or his/her designee to make the recording. There will be no other recording permitted. If the grievant desires a transcript of the hearing, he shall bear the costs thereof. 2. Hearings are not intended to be conducted like proceedings in court and the rules of evidence do not necessarily apply. 123 MOWN OF LEESBURG PERSONNEL PROCEDURES ]MANUAL E. Privacy 1. At Steps 3 and 4, the hearing officer or the grievance panel, as the case may be, shall have the discretion to limit the attendance at the hearing of persons not having a direct interest in the hearing; however, the Director of Human Resources and /or his designee may be present at any hearing. 2. At the request of either party, Step 3 and Step 4 hearings shall be private. F. Witnesses and Evidence 1. Except in cases involving discipline or in cases where the hearing officer or the grievance panel, as the case may be, determines otherwise, the grievant shall present his evidence first. 2. The hearing officer or grievance panel, as the case may be, shall determine the propriety of and the weight to be given the evidence submitted. 3. Both the grievant and the Town may call appropriate witnesses. All witnesses, including the grievant, shall be subject to examination and cross - examination. The Town shall make available for hearing any employee ordered by the Human Resources Director or designee to appear as a witness. 4. Witnesses shall be present only while actually giving testimony. 5. The grievant shall not be entitled to recover more than that which he/she has lost. 6. Where a grievant has obtained partial relief at one level of this grievance procedure but decides to appeal to the next higher level, the filing of a request form to the next higher level shall constitute rejection of, and relinquishment of any claim to, any and all relief granted at the previous level. G. Fees 1. An employee is entitled to an award of reasonable attorneys fees if he or she files a grievance that challenges his or her discharge; is represented by an attorney at hearing; and "substantially prevails" on the merits of the grievance; unless special circumstances make an award unjust. "Substantially prevail" means the hearing officer's decision must contain an order that the agency reinstate the employee to his or her former (or a similar) position. 124 TOWN OF LEESBURG PERSONNEL PROCEDURES MANUAL 2. Within 15 days following the hearing officer's initial decision ordering reinstatement, said officer must receive from counsel for the grievant a petition for the award of reasonable attorney's fees. This petition must include an affidavit itemizing services rendered, time billed, and hourly rate not to exceed $144 per hour. This petition must be provided to the Town at the time it is submitted to the hearing officer. 14.11. Grievance Panels and Panel Hearings. A. Selection of Grievance Panel. 1. Within five calendar days of receipt of the Step 4 request form, the Town Manager or his/her designee shall appoint a member to serve on a grievance panel. The panel members are selected from a list maintained by the Human Resources Department. The grievant shall select the second member of the grievance panel. The third member is selected by these two panel members. 2. If the panel member appointed by the grievant and the panel member appointed by the Town Manager or his/her designee cannot agree upon a third panel member within 20 calendar days of the Town's receipt of the grievant's Step 4 request form, the third member shall be appointed by the Chief Judge of the Loudoun County Circuit Court. B. Eligibility to Serve on a Grievance Panel 1. The panel shall not be composed of any persons having direct involvement with the grievance being heard by the panel, or with the complaint or dispute, giving rise to the grievance. Managers who are in a direct line of supervision of a grievant, persons residing in the same household as the grievant, and the following relatives of a participant in the grievance process or a participant's spouse are prohibited from serving as panel members: spouse, parent, child, descendants of a child, sibling, niece, nephew, and first cousin. No attorney having direct involvement with the subject matter of the grievance, nor a partner, associate, employee, or co- employee of the attorney shall serve as a panel member 2. The following rules apply to Step 4 grievance panels and the conduct of Step 4 grievance panel hearings: a) The grievant shall bear the reasonable costs and expenses, if any, of his panel members. 25 TOWN of LEESBURG PERSONNEL PROCEDURES MANUAL b) The Town shall bear the reasonable costs and expenses, if any, of its panel members and those of the third panel member unless the grievant objects. Upon objection, the reasonable costs and expenses of the third panel member shall be shared equally between the Town and the grievant. c) No person shall receive any compensation, whether monetary or otherwise, for his time in serving as a member of a grievance panel. Notwithstanding this prohibition, a Town employee serving as a member of a grievance panel may receive his usual salary for the period he serves on such a panel. d) The panel shall set the date, time, and location for hearing the grievance and shall notify the parties within three (3) business days. e) At the request of the grievant, at least ten calendar days prior to the scheduled panel hearing, the grievant and his attorney shall be allowed access to and copies of all relevant files intended by the Town to be used by it at the panel hearing. t) The grievant shall furnish to the Town copies of all documents, exhibits, and a list of witnesses it intends to use at the panel hearing seven calendar days in advance of the hearing. Three calendar days after receiving these items from the grievant, the Town shall furnish to the grievant copies of all documents, exhibits, and a list of witnesses it intends to use at the panel hearing. g) Both the grievant and the Town may be represented by legal counsel or other representative at the panel hearing. Such representatives may examine, cross - examine, question, and present evidence on behalf of the grievant or the Town before the panel without being in violation of the provisions of Virginia Code §54.1 -3904. h) The panel shall have the authority to determine the admissibility of evidence without regard to the burden of proof, or the order of presentation of evidence, so long as a full and equal opportunity is afforded to all parties for the presentation of their evidence. i) All evidence shall be presented in the presence of the panel and the parties except by mutual consent of the parties. TOWN OF LEESBURG PERSONNEL PROCEDURES MANUAL j) The decision of the panel should be rendered as soon as possible, but, in any case, not later than five calendar days following the conclusion of the hearing. k) The panel shall have the authority, if it finds (based on the greater weight of the evidence) that the grievant has been denied a benefit or wrongly disciplined without just cause (where such cause is required) to reverse, reduce, or otherwise modify such action and, where appropriate, to order the reinstatement of such employee to his former position with back pay. i. Back pay shall not exceed pay for time actually lost due to such suspension or discharge, in an amount the panel believes equitable. ii. Any award of back pay shall be offset by interim earnings the grievant earned during the period of separation. iii. The panel also has the power to uphold the Town's action. 1) The panel shall not have authority to do any of the following- i. Formulate policies or procedures. ii. Alter existing policies or procedures. iii. Circumscribe or modify the rights of the Town as outlined in this procedure. iv. Exonerate an employee from all discipline when the guilt of the employee is admitted or is beyond question in the view of the panel. v. Grant relief greater than that which the grievant has requested in the request form. m) The majority decision of the panel, acting within the scope of its authority, shall be final and binding, subject to existing policies, procedures, and law. n) The Human Resources Director or designee must be notified of any withdrawal of grievance and/or settlement between the parties prior to the issuance of a hearing decision. 127 TOWN OF LEESBURG PERSONNEL PROCEDURES MANUAL o) The panel decision shall be provided within 5 business days after the panel hearing to all parties. In hearings contesting formal discipline, if the hearing panel finds that: (a) The employee engaged in the behavior described in the written notice; (b) The behavior constituted misconduct; and (c) The department's discipline was consistent with law and policy; Then (d) The department's discipline must be upheld and may not be mitigated, unless under the record evidence, the department's discipline exceeds the limits of reasonableness. p) A hearing panel must consider and assess mitigation and aggravating circumstances, and may mitigate only if under the record evidence the agency's action exceeds the bounds of reasonableness. I. Examples of circumstances under which mitigation may be appropriate because of the department's discipline "exceeds the limits of reasonableness" includes: Lack of Notice: The employee did not have notice of the rule, how the department interpreted the rule, and /or the possible consequences of not complying with it. However, an employee may be presumed to have notice of written rules if those rules had been distributed or made available to the employee. Proper notice of the rule and /or its interpretation by the department may also be found when the rule and /or interpretation have been communicated by word of mouth or by past practice. Notice may not be required when the misconduct is so severe, or is contrary to applicable professional standards, such that a reasonable employee should know that such behavior would not be acceptable. Inconsistent Application: The discipline is inconsistent with how other similarly situated employees have been treated. Improper Motive: The discipline was tainted by improper motive, such as retaliation or discrimination. 128 TOWN OF LEESBURG PERSONNEL PROCEDURES MANUAL 14.12. Implementation of Panel Decisions A. The question of whether the relief granted by a panel is consistent with written policy shall be determined by the Town Manager or his designee, unless the Town Manager or his designee has a direct personal involvement with the event or events giving rise to the grievance, in which case the decision shall be made by the Chief Judge of the Loudoun County Circuit Court. B. Either party may petition the Circuit Court of the County of Loudoun for an order requiring implementation of the panel decision. This petition must specify the basis for the "town's position that the hearing decision is contradictory to law. 14.13. EEO Discrimination Complaint Procedure for Town Employees The Town is an Equal Opportunity Employer. It is committed to the maintenance and promotion of nondiscrimination by incorporating sound merit principles in all aspects of human resource management affecting its employees and applicants. It shall provide equal opportunity to all employees in the service of the Town and all applicants on the basis of race, color, religion, national origin, gender, age, political affiliation, marital status, disability or sexual orientation. This procedure may be used by all regular full time, part time or probationary Town employees. A. Administration of the Procedure a. Administration The Human Resources Director or designee shall be responsible for administration of the procedure and to assure compliance therewith. Any interpretation of the procedure will be reviewed and approved by the Town's legal counsel prior to its issuance. b. Confidentiality The identity of the complainant, and all records developed during the investigation of the complaint, shall be considered confidential and shall not be released except as required by law. The Human Resources Director or designee shall be responsible for maintaining such confidentiality. B. Definitions For the purposes of this procedure, the following terms have been defined: 129 TOWN OF LEESBURG PERSONNEL PROCEDURES MANUAL 1. Discrimination -- The demonstration of bias, whether intended or not, against an employee(s) with respect to the terms and conditions of his or her employment on the basis of the employee's race, color, religion, national origin, gender, age, political affiliation, marital status, disability or sexual orientation Such bias may be demonstrated by the actions of another employee, of a non - employee, or by the application of a Town, departmental, divisional or other policy, practice or procedure to an employee or group of employees. 2. Sexual Harassment Unwelcome sexual advances, requests for sexual favors, and/or other verbal or physical conduct of a sexual nature when: a) Submission to such conduct is made either explicitly or implicitly a term or condition of an employee's employment; b) Submission to, or rejection of, such conduct by an employee is used as a basis for employment decisions affecting such employee; or c) Such conduct has the purpose or effect of unreasonably interfering with an employee's work performance or of creating an intimidating, hostile or offensive working environment. 3. Complainant The Town employee who files a complaint of discrimination and /or sexual harassment with the Human Resources Director or designee. 4. Respondent The individual named in the discrimination and /or sexual harassment complaint as having taken the action which is the basis of the complaint, or the individual responsible for drafting and /or implementing a policy, practice or procedure. C. Informal Procedure The Human Resources Director or designee shall encourage the complainant to discuss the complaint with the respondent. The Human Resources Director or designee may be present during such discussions if either party requests such presence. If either the complainant or respondent do not agree to discuss the complaint informally, or if the parties are unable to resolve the complaint through informal discussions, the complainant may proceed to the formal procedure. 130 TOWN of LEESBURG PERSONNEL PROCEDURES MANUAL D. Formal Procedure 1. Formal Complaint An employee who has a complaint of discrimination and/or sexual harassment may initiate a formal complaint by submitting a written statement to the Human Resources Director. The written statement shall include the following inforrnation: a) A description of the action, policy, practice or procedure upon which the complaint is based; b) If the complaint is based on an action, the date(s) of that action; c) If the complaint is based on an action by an employee, the name of that employee; d) The nature of the alleged discrimination or sexual harassment; e) Whether or not the complainant has informally discussed the matter with the respondent or supervisor; and, if so, the results of the discussion(s); and f) Whether or not the complainant has filed a separate grievance through another g) Town procedure(s) or has filed a charge of discrimination with the EEOC. 2. Timeframe for Filing a Complaint When the complaint involves an action, the written statement shall be filed within Twenty (20) calendar days of the date upon which the action described in the complaint occurred. When the complaint involves a Town policy, practice or procedure, the written statement may be filed at any time. 3. Response to the Complaint a) Within ten (10) calendar days of receipt of the written statement, the Human Resources Director shall conduct an interview with the complainant. b) Within ten (10) calendar days of the complainant's interview, the Human Resources Director shall notify the respondent in writing that a complaint has been filed and that an interview has been conducted. Such notification shall include a summary of the written statement and the interview. 131 TOWN OF LFESBURG PERSONNEL PROCEDURES MANUAL e) Within ten (10) calendar days of the receipt of notification from '- the Human Resources Director, the respondent shall provide the Human Resources Director or designee with a written reply to the complaint. 4. Investigating the Complaint When the respondent's written reply has been received by the Human Resources Director or designee, the Director shall: a) Provide an opportunity for the complainant and the respondent to meet with the Human Resources Director or designee to discuss the complaint; b) Interview all individuals whom the parties have identified as having pertinent information; and e) Review all documents provided by both parties. 5. Conclusion of the Procedure a) Within ten (10) calendar days of the date on which the investigation is concluded, the Human Resources Director or designee shall prepare a report of the investigation and shall present copies of the report to the Town Manager and Town Attorney for their review. b) If the Human Resources Director or designee determines that there is no probable cause to believe that discrimination and/or sexual harassment has occurred, the complaint shall be dismissed, and the complainant and respondent shall be notified in writing of the dismissal of the case. c) If the Human Resources Director or designee determines that there is probable cause to believe that discrimination and /or sexual harassment has occurred, the Director shall recommend an appropriate remedy to the Town Manager. 132 TOWN OF LEESBURG PERSONNEL PROCEDURES MANUAL Section 15: Employee Separation /Retirement 15.1 Policy The Town desires to have procedures in place to successfully guide the employee through their transition to achieve separation or retirement from the Town. 15.2 Application The provisions of this section apply to all employees of the Town. 15.3 Types of separation from employment with the Town A. Resignation The voluntary separation of an employee at his /her request. B. Reduction in Work Force A temporary or permanent separation of an employee (without cause) but due to the lack of funding or work. C. Dismissal The involuntary separation of an employee. D. Job Abandonment Separation of employment due to the failure of an employee to report to work for a period of three (3) consecutive work days, without appropriate notice to their supervisor. E. Retirement An action or status of an employee who is eligible for, and receives VRS retirement benefits, and who leaves Town employment for that reason. F. Disability Separation Separation of employment due to an illness or injury, which keeps the employee from performing the essential functions of the job. C. Separation The voluntary or involuntary separation of an employee from employment with the Town of Leesburg. 15.4 Separation Procedures The Town has established the following separation procedures to be utilized when an employee separates from employment with the Town: TOWN OF LEESBURG PERSONNEL PROCEDURES MANUAL A. Separation Procedure Checklist The employee's supervisor or designee shall complete a Separation Procedure Checklist prior to the employee's last workday. Once completed, the Separation Procedure Checklist should be forwarded to the Human Resources Department. Completion of the checklist ensures that: 1. Computer and building security access is deleted by contacting the IT Department and the Building Supervisor; 2. The Report of Separation is completed; 3. The Personnel Action Form is completed; 4. The employee is provided the opportunity for an Exit Interview; 5. The employee is provided the Benefits at Separation or Retirement information packet; 6. The employee has made arrangements to receive his /her last pay check. Department directors may also make use of an internal checklist to ensure that all Town property is collected prior to the employee's separation. B. Resignation When a department receives notice that an employee intends to resign, an -- effort should be made by the department director or his /her designee to advise the employee that he/she should provide written notice of intent to resign at least two weeks prior to the date of the last work day. This will ensure that the employee resigns in good standing. Failure to comply with this expectation shall be entered on the employee's personnel record and may be grounds for refusal to rehire the employee. Employees are expected to work their entire two weeks unless otherwise approved by the supervisor. When a letter of resignation has been submitted, it should be attached to the Personnel Action Form (PAF), the Report of Separation, and the Separation Procedure Checklist and immediately forwarded to the I -Iuman Resources Department to avoid overpayment of salary. C. Involuntary Separations (Dismissals) All involuntary separations, along with documentation of unsatisfactory performance or misconduct, should be communicated with the employee. All non - probationary, full -time employees are entitled to make use of the Town's Grievance Procedure in Section 14 of this manual. Once the determination has been made to dismiss terminate an employee, the supervisor or designee will complete the Separation Procedure Checklist. Unless the reason for dismissal termination is based upon a 134 TOWN OF LEESBURG PERSONNEL PROCEDURES MANUAL sole incident of misconduct, the supervisor should review the employment history of the employee to insure that all pertinent data to support the dismissal termination action is included on the Report of Separation. Information provided on the Report of Separation shall be specific (i.e. date of counseling, purpose of counseling, letter of reprimand, excessive absenteeism, including dates, specific violation of policies, procedures, orders, dates and circumstances, etc.). The Report of Separation, completed by the supervisor and reviewed by the department director or designee, will be attached to the Personnel Action Form reporting the termination. D. Reduction -in -Work Force When the Director of Finance certifies to the Town Manager that revenue projections indicate that funds will not be available to meet future payroll obligations at current staffing levels, the Town Manager shall determine the practicality of the following actions in lieu of a reduction in force: 1. Elimination of overtime work 2. Delay of appointments to vacant positions. 3. Appointment of lower grade employees to vacant positions. 4. Conversion of some positions from full -time to part-time status. After the Town Manager certifies to the Town Council that revenue is insufficient or that the fiscal impact of the revenue is insufficient to avoid a reduction in work force, the following should be considered: a) Flexible part-time employees b) Regular part-time employees c) All other employees: All positions will be evaluated on a case by case basis to determine which positions are the most necessary to maintain optimal service for the Town. Each director should consider and rate the necessity of each position from most important to least important and consider the past performance of each employee. Whenever applicable, when considering employees of equal performance quality and pay grades, the employee's time in service to the Town should be considered. 135 TOWN of LEESBURG PERSONNEL PROCEDURES MANUAL d) Employees who were separated by a reduction in work force shall -- be placed at the top of the appropriate eligibility register for their position, for a one -year period, based on the order of reduction in work force within their classification. E. Retirement A Town employee eligible and considering retirement should meet with the Benefits Administrator to receive counseling on the retirement process and receive the Retirement Packet provided by the Virginia Retirement System (VRS). It is important to apply for retirement benefits three to four months before the date of retirement. The application must be received by VRS at least 90 days, but not more that six months before the effective date of retirement. 15.5 Collection of Town property 'The department director shall provide the equipment required for the employee to perform his /her job. A written copy of the assigned property will be maintained by each department. The Town employee is responsible for the safekeeping and maintenance of all delegated property and may be held liable for loss, damage, theft, or misuse. An assigned property exit inventory will be conducted by the department director or designee whenever assigned property accountability changes occur due to a Town employee separating or transferring to another department. Failure to perform this exit inventory will result in the department director being responsible for the assigned property until such time it is reassigned to a specific employee. In the event of the separation or reassignment of a department director, the assigned property exit inventory would be conducted by the Town Manager. The exit inventory would also apply to all director assigned property. However, the Town Manager may require a complete department inventory since the department director is the primary custodian for all departmental property. The completed assigned property exit inventory report shall be signed by the department director and employee. Final results of the exit inventory will be forwarded to the Town Manager and Human Resources Department. The employee may be held responsible for any discrepancies in the assigned property exit inventory. The Town Manager is authorized to withhold payments due to the employee if the employee fails to reimburse the Town for discrepancies in the assigned property exit inventory. 136 TOWN OF LEESBURG PERSONNEL PROCEDURES MANUAL 15.6 Retirement Benefits A. Health Insurance: 1. Employees who retire under the state retirement system with 20 years or more of Town service shall be required to pay 10% of the monthly individual health insurance premium and the supplemental Medicare insurance. 2. Employees who retire under the state retirement system with at least 15 but less than 20 years of Town service shall be required to pay 50% of the monthly individual health insurance premium and supplemental Medicare insurance. 3. Employees eligible for retirement benefits under the state retirement system with at least 10 years but less than 15 years of Town service shall be required to pay 75% of their own health insurance premiums and supplemental Medicare insurance 4. Retired employees participating in the plan shall pay all additional premiums for spouse or other dependent coverage requested by the retiree. 5. A surviving spouse of a retired Town employee may continue to participate in the Town's health insurance program entirety at his /her own cost until he /she remarries or is eligible to convert to Medicare coverage B. Life Insurance Upon retirement, basic group life insurance coverage continues at no cost to the retiree provided they are at least 50 (or 55 with five years of service) years of age and have at least 10 years of service. (Refer to Section 7.5 - Benefits of this manual for more information). 15.7 Wellness Program Employees who retire under the state retirement system with a minimum of 10 years of Town service shall be eligible to use Ida Lee Recreation Center free of charge. 15.8 Farewell Events A. To ensure that all employees are honored for their service to the "town before their departure the following policy is established: 137 TOWN of LEESBURG PERSONNEL PROCEDURES MANUAL 1. When an employee exits a department for employment outside the organization, the department may plan a farewell event, such as a lunch, or whatever is acceptable to the employee. Each attendee is expected to pay for his /her own lunch. 2. The employee's department, in consultation with the employee, will handle retirement recognition. TOWN OF LEESBURG PERSONNEL PROCEDURES MANUAL Section 16: Employee Personnel Files 16.1 Policy Statement A. The Human Resources Department will establish and maintain the official personnel file for all Town employees. The Human Resources Department is designated as the office of record for the collection, storage and dissemination of data relating to all Town employees. 16.2 Establishment of Department Employee Files A. Department directors and their designees will ensure that only personnel information deemed to be critical to the operation of the department is maintained in unofficial personnel records within the department. This information is to be kept confidential in secured files with limited access, to be shared on a need to know basis. B. The existence of any personnel information system must be open to the Human Resources Department. C. All data in the personnel file about an employee must be open to that employee and to the Human Resources Department. All employees are entitled to view information in their own personnel file. D. An individual will have recourse to prohibit the use of information in a manner other than the purpose for which it was collected or intended. If an employee believes that information is being misused, he /she must inform the Human Resources Director in writing. E. These requirements do not apply to records maintained by the Police Department containing data gathered through background investigations. 16.3 Dissemination of Information A. The Human Resources Department will handle all requests for verification of employment for current or past employees. B. The Human Resources Department will only release data relating to employee names, job titles, employment dates, and the last salary received. Departments are not authorized to provide any information, personal or otherwise, regarding their employees or former employees to other individuals, businesses or outside agencies. Only the Town 39 TOWN OF LEESBURG PERSONNEL PROCEDURES MANUAL Manager, Town Attorney, and Human Resources Director may approve exceptions to this policy on a case -by -case basis. C. Employees may sign a waiver to allow co- workers to act as an employee reference. D. Law enforcement agencies, in the course of their business, may be allowed access to file information. This decision will be made at the discretion of the Human Resources Department in response to the request, a legal subpoena, or court order. 16.4 Records Retention and Disposal A. The Human Resources Department shall retain and dispose of personnel files in accordance with Virginia state law and the Library of Virginia Retention schedules. 16.5 Review Rights of Personnel Records A. An employee shall have the right to review his/ her personnel file during working hours by contacting the Human Resources Department to schedule an appointment. Copies requested by an employee are to be made by a Human Resources staff member. B. The employee will review his/her file in the presence of a Human Resources Department representative. If the employee finds information that he or she believes is inaccurate, the employee may request in writing that this be changed or purged appropriately. C. An employee's supervisor, department director, and the Town Manager are authorized to review individual employee files, except medical information or other information protected by HIPAA or other confidential information not related to job performance or function. 16.6 Employee Files and the Freedom of Information Act 16.7 Confidentiality A. Employee files are maintained by the Human Resources Department and are considered confidential. Federal laws require that all employee files be maintained in a confidential manner. This includes official personnel TOWN OF LEESBURG PERSONNEL PROCEDURES MANUAL files the Human Resources Department maintains and unofficial departmental files. B. Departments maintaining employee files must ensure the reliability and confidentiality of the data and take precautions to prevent its misuse. Section 17: Glossary Appendix A: Classification and Compensation Plan Appendix B: Salary Schedule Appendix C: Human Resources Forms 141